Welcome to the Office of Mental Health and
Transcription
Welcome to the Office of Mental Health and
Berks County Mental Health Developmental Disabilities HealthChoices 2012-2013 Annual Report The Berks County Mental Health/Developmental Disabilities and HealthChoices Programs Annual Report July 1, 2012 - June 30, 2013 Berks County Board of Commisioners Christian Y. Leinbach, Chair Mark C. Scott Kevin S. Barnhardt Administrator Edward B. Michalik, Psy.D. Berks County MH/DD Advisory Board Commissioner Kevin S. Barnhardt John J. Bastek Jenny Boukitab Edward Chastka, M.D. Jonathan D. Encarnacion Raymond J. Hubbard, M.D. Rev. Msgr. John B. McCann, STL, MSW James Miller, MSW Chief Christopher Neidert Cathy Pilat Robert Lee Rizzetto Zylkia Rivera Judge Jeffrey L. Schmehl Brian G. Wlazelek, Ph.D. MH/DD/HealthChoices Staff Mary Hennigh, RNC, BS, Deputy Administrator-Adults Michele Ruano-Weber, MA, Deputy Administrator-Children Lydia Singley, LSW, HealthChoices Program Manager Sheila Arnold, BA, Fiscal Officer Sheila Bressler, LSW, CASSP Coordinator Tiffany Bachert, BA, Fiscal Manager Rebecca Dorsey, MPA, Quality Officer Anne Marie Kline, Administrative Assistant to the MH/DD/ HealthChoices Programs HealthChoices Advisory Committee Chris Axford Sheila Bressler Sharon Drummond Patty Ferry Jim Hehn Michele Jones Sabrina Key Kevin Leyland Kathy Noll Cathy Pilat 2 Our Vision The Mental Health/Developmental Disabilities system will be a partnership of consumers, family members, service providers and policymakers, which creates options responsive to individual needs and preferences. Our Mission To provide quality care as well as the delivery of efficient public services and supports for individuals with mental illness and Developmental Disabilities so that they can increase their opportunities and abilities to lead lives of dignity and independence. Acknowledging that Recovery is an ongoing process, MH/DD is committed to promoting personal growth, choice, and inclusion of consumers in their community. Our Values We value an environment that promotes • Excellence • Quality Service • Compassion and Empathy • Fiscal Responsibility • Creativity • Flexibility • Choices Across Systems • Avoiding Duplication of Services • We respect individuals and families and the choices and decisions they make • We recognize our similarities as human beings and appreciate our differences • We celebrate and embrace: Hope Wellness Prevention Family Involvement Creative and Practical Solutions Berks County Mental Health/Developmental Disabilities/HealthChoices Programs A Message From the Administrator June 30, 2014 Dear Citizens of Berks County, On behalf of the Berks County MH/DD/HealthChoices Program Staff, and in collaboration with the Executive Staff of the Council on Chemical Abuse, I am pleased to present to the Berks County Community our seventh annual report for Fiscal Year 2012-2013. This report is overdue as we awaited final certification of our Human Services Block Grant fund reports. In addition to our regular program activities in Fiscal Year 2012-2013, we were pleased to partner with law enforcement and the Berks County Intermediate Unit to sponsor the appearance of the I Love You Guys Foundation. Its purpose was to promote comprehensive school and affiliated organizational planning designed to prevent and mitigate circumstances involving active shooters in our schools. Another new initiative, the Human Services Block Grant Program, afforded Berks County the ability to use human service categorical monies to provide services to individuals who had previously been placed on waiting lists. Implementing more meaningful approaches to serve the MH/DD population, including co-sponsoring a large conference for mental health and intellectual disability service providers, offering training for the behavioral health provider staff on improving services to the Latino population, and funding a Trauma-Informed Course Curriculum to train forty-seven clinicians from our provider system, were among the most notable accomplishments during the 2012-2013 Fiscal Year. Although we may be facing potential budget cuts as we prepare to close the chapters on Fiscal Year 2013-2014, the flexibility of the Block Grant Program helps to minimize the negative impact these reductions have on our citizens. For example, we have successfully used the Block Grant to provide substance abuse treatment to a number of individuals, who otherwise might have gone without care. In our next report, you will learn more about the completion of reports associated with Senate Resolution #6 and House Bill #226. These two important pieces of legislation address violence prevention within our communities and schools. In closing, I wish to express both my personal and professional appreciate and admiration of my staff and that of or sister human service agencies, the Board of Commissioners, Chief Operating Officer, Advisory Board, and community stakeholders for supporting our program initiatives. I feel both a sense of accomplishment and a sense of urgency as we face the upcoming year. Together, we can achieve a great deal! Sincerely, Edward B. Michalik, Psy.D. MH/DD Administrator Annual Report 2012 - 2013 3 Contents 2 Personnel 2 Berks County MH/DD Program Vision, Mission Statement, and Values 3 Message from the Berks County MH/DD Program Administrator 4 Table of Contents / About MH/DD Mental Health/Developmental Disabilities Program 5 6 7 8 9 10 10 11 12 14 16 18 18 Mental Health Program Revenue and Expenses Developmental Disabilities Program Revenue and Expenses Individuals Served by Cost Center - Mental Health and Developmental Disabilities Program C hildren and Adolescent Service System Program (CASSP) CASSP Highlights D isaster Crisis Outreach and Referral Team (DCORT) C ommunity Hospital Integration Project Program (CHIPP) F orensic Mental Health Services Berks County Community Support Program Early Intervention Services Developmental Disabilities Service System Update Human Services Block Grant Crisis Services HealthChoices Program 19 20 22 22 23 24 25 26 27 28 29 30 31 32 B erks County HealthChoices Program - Membership H ealthChoices Program Utilization - Demographics HealthChoices Program - Services HealthChoices Program - Services for Youth HealthChoices Program - Adults vs. Children Served HealthChoices Program Level of Care Utilization H ealthChoices Program Utilization - Diagnostic Groups HealthChoices Program Expenditures - Diagnostic Groups HealthChoices Program Utilization - Youth Demographics HealthChoices Program Level of Care Utilization - Youth H ealthChoices Program Utilization - Youth Diagnostic Groups HealthChoices Program Expenditures - Youth Diagnostic Groups HealthChoices Program Utilization Trend 2002 - 2013 HealthChoices Program Reinvestment Plan History Resources 34 36 38 39 Terminology Alphabet Soup Web Site Reference Guide Contributors About MH/DD The Mental Health/Developmental Disabilities Program of Berks County is regulated by the Pennsylvania Department of Public Welfare through the Office of Developmental Programs, the Office of Mental Health and Substance Abuse Services, and the Office of Child Development and Early Learning. The Program maintains responsibility for all MH/DD/EI funded programs and services. In collaboration with the Council on Chemical Abuse, the Program provides oversight for the behavioral health care component of the HealthChoices Program. 4 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs Be r ks Cou n t y Me ntal H ea lt h Pro g ra m F iscal Yea r 2 0 1 2 - 2 0 1 3 Mental Health Program Total Revenue: $15,176,604 Berks County General Fund $341,970 2.25% Department of Public Welfare $9,562,302 63.01% Interest $4,820 0.03% *Other Revenue Sources represent a combination of Medical Assistance, Social Security Income, Private Insurance, Human Service Development Funds, Other County Funds, Program Service Fees, Provider Costs over Allocation, and Donations. Other* $5,267,512 34.71% Mental Health Program Total Expenditures: $15,176,604 Other (CHIPP) $3,032,893 19.98% Targeted Case Management $4,550,758 29.99% $1,999,440 13.17% Crisis Services / Emergency Services $2,417,149 15.93% Community Employment Community Residential Services Day Treatment Family Based Services Family Support Services Housing Support Inpatient Outpatient Vocational Rehabilitation Social Rehabilitation Psychiatric Rehabilitation $74,700 $504,981 $61,108 $4,320 $11,617 $137,488 $28,697 $343,870 $61,139 $176,304 $595,216 Administration $1,090,352 7.18% Community Services $1,145,317 7.55% Administrative Management $940,695 6.20% NOTE: Detail may not sum to totals due to rounding. Annual Report 2012 - 2013 5 Be r ks Cou n t y Deve lopm e ntal Di s a b i l i t i es Pro g ra m F isca l Yea r 2 0 1 2 - 2 0 1 3 Developmental Disabilities Program Total Revenue: $3,872,763 *Other Revenue Sources represent a combination of Medical Assistance, Social Security Income, Private Insurance, Human Service Development Funds, Other County Funds, Program Service Fees, Provider Costs over Allocation, and Donations. Berks County General Fund $94,016 2.43% Other* $262,337 6.77% Department of Public Welfare $3,516,410 90.80% Developmental Disabilities Program Total Expenditures: $3,872,763 Administrator's Office $1,828,618 47.21% Supports Coordination $308,497 7.97% Community Residential $920,949 23.78% Other $36,794 0.95% Community Based Services $777,905 20.09% NOTE: Detail may not sum to totals due to rounding. 6 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs Indiv idual s S erved by Co s t C en t er F isca l Yea r 2 0 1 2 - 2 0 1 3 Crisis Services / Emergency Services 2,920 29.72% Targeted Case Management 2,464 25.07% Mental Health Program Outpatient 594 6.04% 471 4.79% Community Employment Community Residential Services Day Treatment Family Based Services Family Support Services Housing Support Inpatient Social Rehabilitation Vocational Rehabilitation Psychiatric Rehabilitation Other (CHIPP) 66 36 38 4 4 52 5 196 15 8 47 Administrative Management 3,378 34.38% Developmental Disabilities Program Community Based Services 155 7.56% Community Residential 17 0.83% Other 75 3.66% Supports Coordination 1804 87.95% Note: Developmental Disabilities Program counts include base funding authorizations only NOTE: Detail may not sum to totals due to rounding. Annual Report 2012 - 2013 7 C h il d a n d A d ol es c en t S e r v ice S y s t e m Pro g ra m ( C A S S P) Berks County CASSP Vision Statement “To assess, develop, improve, and evaluate a comprehensive, coordinated and collaborative system of services for children, adolescents and their families with multi-system needs.” Highlights from Fiscal Year 2012-2013 Integration and collaboration between youth, families and agency providers happens every day in Berks County on a formal and informal level. During Fiscal Year (FY) 2012-2013, the CASSP Coordinator assisted agencies and interagency teams to work together collaboratively and also participated in several different multi-agency projects. Interagency Team Meetings The purpose of an Interagency Team Meeting is to promote a forum for cooperative planning in order to create a comprehensive, community based, needs driven system of services and supports to help children and families reach their goals. Interagency Team Meetings are beneficial and should occur regularly when a child and/or family is receiving services from multiple agencies. The child’s Interagency Team should consist of the family, the child (as appropriate) and any agency or school staff who are working with the child and family on a regular basis. Interagency Team meetings are more productive and successful when the following format is followed: 1. 2. 3. 4. 5. 6. 7. Introductions Confidentiality and Attendance Sheet – Have the necessary release forms been signed? Statement of Purpose – What are the objectives of the meeting? Strengths – What strengths does the youth and family have and how can the team build on these strengths? Prior Interventions/Efforts and Outcomes - What interventions have been tried and to what effect? Outcomes/Barriers – What outcomes do the youth, family and team want? What barriers are getting in the way of success? How can the team help the child and family achieve positive outcomes? Roles/Responsibilities – Who is responsible for implementing the agreed upon plan and what is the time frame for implementation? The CASSP Coordinator can be a resource for interagency teams and will provide consultation as requested. During Fiscal Year 2012-2013, the CASSP Coordinator participated in 54 interagency meetings concerning 17 different youth. If you need the CASSP Coordinator to assist you with an interagency meeting please call 610-478-3271 x6584. 8 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs C AS S P Hig h l ig h t s CASSP Core Principles The CASSP philosophy is based on six core principles that guide the delivery of services to children: • • • Child Centered Family Focused Community Based • • • Multi-System Culturally Competent Least Restrictive/Least Intrusive Runaway and Homeless Youth Youth find themselves without a home for a number of reasons. Some youth experience homelessness along with their families. However, there are a number of youth who runaway without their families knowledge or are thrown out of their homes by their parents or guardians (“throwaways”). It is difficult to know exactly how many youth are homeless but the National Runaway Safeline reports that in 2012, they received 258 calls from youth in the 610 and 484 Berks County Area Codes. (There were 2892 calls total from Pennsylvania Area Codes). While the reasons for youth homelessness are numerous, the number one reported reason youth leave or get thrown out is family conflict. The National Runaway Safeline reports their highest numbers of callers are aged 18-21 and locally we are seeing the same trend in Berks County. Family Promise of Berks County currently operates a program for runaway and homeless youth called U-Turn. While funding is limited to actually house these youth, a day center, case management, and food bank can help these youth as they strive to graduate from high school and work towards independence. Family Promise, in collaboration with the Youth Committee of the Berks Coalition to End Homelessness are working to try to enhance services in Berks County for runaway and homeless youth. Teen Pregnancy Prevention National teen pregnancy prevention efforts have been in effect for almost 20 years. And while the percentage of teens getting pregnant has declined since 2007, the United States continues to have one of the highest rates of teen pregnancy among fully industrialized nations. A recent report from the Public Health Management Corporation reported that the adolescent birth rate for Reading and Berks County was higher than that of the Commonwealth and found a need for teen pregnancy prevention services. In 2012, there were 741 reported pregnancies to teens age 15-19 in Berks County. 33% of those pregnancies were to teens age 15-17. Of the 741 reported pregnancies, 508 resulted in a live birth. The Teen Pregnancy Prevention Workgroup, Co-Chaired by the CASSP Coordinator and Co-County Wellness Services, has been focused on developing prevention resources in Berks County and has identified three areas of focus: improving parent/youth communication, providing sexual health education to youth, and increasing awareness about teen pregnancy with medical providers. Co-County Wellness, through funding from the Wyomissing Foundation and in collaboration with the local Workgroup is working together to carry out this prevention plan through a variety of local events and activities. Annual Report 2012 - 2013 9 Disaster Crisis Outreach and Referral Team (DCORT ) DCORT’s mission is to assist those individuals that have been impacted by crisis or disaster by providing emotional support and therapeutic activities to ease stress, foster a compassionate presence, and to aid in community resilience. Through a Pennsylvania Statewide process, a total of 53 individuals are credentialed to provide this service within Berks County. Deployments during this past year revolved around grief interventions with local school districts, a local business, and veterans. In addition, the Berks County MH/DD Program partnered with the Berks County Intermediate Unit to bring John Michael-Keyes from the “I Love U Guys” Foundation to speak at the Keeping Kids Safe Symposium in the Fall of 2012. This conference was the impetus for Berks County School Districts to develop a “Standard Response Protocol” to deal with threats within the school building. It allows for a better coordination and response between education, law enforcements, and other first responders. For additional information, please contact Michele Ruano-Weber at mruanoweber@countyofberks.com. Com mu n i t y Hos pi tal I nteg ration Project Prog ram ( CHI PP) The Department of Public Welfare established the Community Hospital Integration Project Program (CHIPP) in Pennsylvania in 1991-1992. The program was designed to provide increased community support services for individuals with a long-term history of hospitalization or otherwise complex service needs. The primary goal of the CHIPP program is to afford individuals the opportunity for growth, recovery and inclusion into their community, have access to services and supports of their choice, and enjoy a quality of life that includes families and friends. Additionally, the program provides diversionary services that prevent unnecessary future hospitalizations. The diversion program through Service Access and Management, Inc. diverted 77% of all Wernersville State Hospital referrals received during Fiscal Year 2012/2013. Berks County has been awarded six (6) CHIPP programs to date; all six (6) of these programs have assisted individuals in being discharged from Wernersville State Hospital back into the community. Currently, there are four (4) contracted provider agencies serving CHIPP consumers. Berks County’s original CHIPP began in 1997, when eighteen (18) persons served from Wernersville State Hospital were selected to participate in CHIPP. An additional twenty (20) persons participated in 2000, when Berks County was awarded a second CHIPP project. The third CHIPP project, awarded in 2003, involved assisting three (3) persons. An additional fourth CHIPP project was awarded in 2004 including one (1) special needs person, and in 2005 Berks County was awarded a fifth CHIPP serving five (5) persons. The sixth CHIPP award was received for Fiscal Year 2006/2007; this project has assisted an additional five (5) persons. There were no CHIPP awards for Fiscal Year 2012/2013. For Fiscal Year 2012/2013, Berks County served forty-eight (48) persons through the CHIPP Program. The hallmark of Berks County’s CHIPP model is rooted in the choice of the person served. Choice begins prior to the person’s discharge from the state hospital. The person and their CHIPP community team work together to identify housing options within the community. Regardless of the type of residence selected, ongoing, enhanced support and clinical services are provided to the person served via the Blended Case Manager and one of the four (4) service providers: Supportive Concepts For Families, Inc., Threshold Rehabilitation Services, Inc., Horizon House, and Project Transition. 10 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs CHIPP funds have also contributed to the development of the “Mosaic House”. The clubhouse is designed within the framework of a psychiatric rehabilitation model. Members and staff work side by side to promote the clubhouse’s ‘work-ordered’ day. A Consumer Satisfaction Team (CST) has also been created to assess ongoing consumer satisfaction with services and providers. Berks County’s “flexible” model of service delivery has recognized the value of serving each individual’s ‘unique’ needs in a tailored fashion. This community-based program has provided persons with mental illness the opportunity for growth, recovery and inclusion in their community. Forensic Mental Health Services The Berks County MH/DD Program continued our commitment to serve individuals involved in the criminal justice system this past year. Our Program continues to support the various Treatment Courts, Forensic Case Management and the Community Re-entry Center. Liaisons remain in place for the state hospitals and state correctional institutions as well as for diversion and the forensic transitional housing program. The Treatment Courts offer qualified individuals treatment as an alternative to extended incarceration. Individuals with Mental Health and/or Substance Abuse issues are screened to participate in the program that includes substance testing, reporting requirements, sanctions and rewards along with treatment. In Fiscal Year (FY) 2012-2013, 32 individuals were served by the Mental Health Treatment Court and 1 person went through the DUI Court program. The Pennsylvania State Parole Re-Entry Court enabled 8 individuals to participate in treatment increasing their ability to maintain their parole and support their mental health. The Forensic Case Managers from Service Access and Management (SAM), Inc. opened a total of 386 cases during the past year. Case Managers assisted individuals with setting goals, applying for Medical Assistance and making referrals to community services as needed. Upon release, cases were transferred to Blended Case Management in the community. The Community Re-entry Center had 48 individuals supported by our Forensic Unit this past year. Our SAM liaisons for the state hospitals and state correctional institutes assist the courts with paperwork throughout admission and are instrumental in setting up treatment options for consumers upon their discharge/release. The Berks County MH/DD Program in partnership with Berks Connections/Pretrial Services continues to support both diversion and transitional housing services offered for individuals involved in the justice system. The Mental Health Forensic Liaison had 319 contacts this past FY with 148 assessments and referrals provided, including 18 unsecured bail diversions. The transitional housing service, designed for four people, is being used to assist non-violent individuals with mental illness who are released from Berks County Prison (BCP) or to avoid incarceration. This housing, managed by Berks Counseling Center, offers support and supervision along with other community programs such as case management, Assertive Community Treatment(ACT) and Peer Support, just to name a few. Individuals remain in their apartment for up to six months, providing sufficient time to develop natural supports and secure regular housing. Since December 2012, 11 individuals have used this program with two individuals successfully moving on, one elopement and four removed for non-compliance with program rules. All four apartments are currently occupied. Annual Report 2012 - 2013 11 Be rks Cou n t y Com mu nit y S u p p ort Pro g ra m ( C S P) The Berks County Community Support Program (CSP) actively engages consumers, family members, and mental health providers in a structured forum to support our mission and to work toward the attainment of our vision statement “that every adult with a serious mental illness, including persons with co-occurring disorders, will enjoy the highest quality of life”. Projects focus on integration, education, and advocacy, while fostering adherence and inclusion of established principles. The structure of the Berks County CSP consists of standing committees (Executive and Advisory) and subcommittees (CHIPP, Community Resource, and Quality Improvement/Recovery) and commission ad hoc groups (Housing) as needed. Executive Committee In addition to maintaining oversight of CSP, the Executive Committee was involved in the following activities: • Maintained membership with Berks County Television (BCTV) and produced a show once a quarter on various topics of interest. • Planned and coordinated presentation of educational component at each Advisory Committee meeting. • Provided scholarship monies to assist consumers in attending conferences. • Held quarterly housing education forums in lieu of a committee to provide timely, accurate information to consumers regarding housing needs/options. • Evaluated expansion of service types for existing programs for compliance with CSP principles and provided relevant feedback to the County office. Advisory Committee The Advisory Committee is charged with keeping the general open membership informed of all activities undertaken and to expressly solicit input from stakeholders. Activities included: • Bimonthly reports from CSP subcommittees. • Educational presentations at bimonthly meetings; topics covered over the past fiscal year include, but were not limited to: Housing Planning Update and use of HealthChoices Reinvestment Funds, Recovery Oriented Systems Indicators (ROSI), overview of Office of Vocational Rehabilitation services (OVR), Relationships, How to Manage Stress Through the Holidays, and Greater Reading Mental Health Alliance-Location, Leadership and Advocacy. • Sharing stakeholder’s questions/comments on local and state issues in the delivery of services. 12 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs Community Resource Subcommittee • Updated, printed and distributed the Consumer Resource Guide including websites and peer support services. • Led survey and brainstorming session of constituents to ascertain training/education needs. • Organized a half day conference on “Integrating Physical and Behavioral Health” and “Overview of Community Care Behavioral Health (CCBH) HealthChoices Services in Berks County”. • Applied for and received a grant from the Northeast Region CSP to defray the cost of the conference, allowing for “no charge” attendance. CHIPP Subcommittee • Provided regular updates as to number of consumers diverted from Wernersville State Hospital on a monthly basis. Reported on the progression of the completion of consumer plans prior to discharge from the State Hospital. • Assists in planning for Consumer Resource Day at Wernersville State Hospital. • Lead member of the Continuity of Care and Service Area Planning team and provided regular reports/updates to CSP constituents. Quality Improvement/Recovery Subcommittee • Revised the CSP Indicator Questionnaire to include state mandated ROSI indicators and distributed to providers. • Compiled results and submitted to the Berks County MH/DD Program. Chose one indicator to initiate a quality improvement plan as reportable to the state. Reported improvement in consumer representation on boards and affirmative action hiring policies including consumers. • Hosted a presentation by Greater Reading Mental Health Alliance on “In Our Own Voice”. Annual Report 2012 - 2013 13 E ar ly I nt e r v e nt ion S ervic es Early Intervention in Pennsylvania is a program that helps families develop their child’s potential. Infants and toddlers, between the ages of birth to three years of age, who have special needs due to developmental delays or disabilities, are eligible to receive early intervention services. The program involves collaboration among parents, early intervention providers, childcare providers, and others in the community who are involved with children before they enter school. The program enhances family and caregiver relationships with children and works within the routines and activities unique to each family and community to build on the child’s strengths, and maximize the child’s experiences and opportunities. The Infant/Toddler Early Intervention (EI) Program for children ages birth to three years is administered by the Pennsylvania Department of Public Welfare, Office of Child Development and Early Learning, and locally is operated through the Berks County Mental Health/ Developmental Disabilities Program. The County MH/DD Program contracts with Service Access and Management, Inc. (SAM, Inc.) to ensure that families have access to a service coordinator and to necessary supports and services. Services provided to eligible children differ based on the individual needs of each child and family. Services may be provided in the child’s home, child care center, play group and/or Head Start Program. Services are provided at no cost to families. Referral Sources: % Children Referred Physicians Parent/Family Members Hospital or Pre/Post Natal Facility Other Social Service Agency Other CONNECT Direction Service Early Intervention Provider Other Health Care Provider Local Education Agency* Head Start/Early Head Start 44.90% 35.50% 6.20% 5.00% 4.30% 3.00% 0.60% 0.30% 0.10% 0.10% *MAWA/School District Children may be referred to Early Intervention with more than one reason indicated on the referral form Gender of Children Referred for Early Intervention Services Total Referred: 994 Females 383 39% Males 611 61% Average Monthly Number of Children Referred to Early Intervention: 103 Percentage of Referrals by Age 0 - 11 months 12 - 23 months 24+ months 30% 31% 39% Referral Reasons: # of Children Referred General Development Check Communications Mastery Physical Development Social/Emotional Development NICU Care Other Low Birth Weight Medical Diagnosis or Conditions Cognitive Development & Skill Acquisition Sensory Status Affected by Illegal Substance Use/Prenatal Drug Elevated Lead Blood Levels Newborn Hearing Screening/Audiologist Substantiated Child Abuse or Neglect Environmental Issues 645 580 245 143 135 126 93 45 32 28 14 11 11 2 1 Medical Assistance Eligibility Eligible Not Eligible 623 371 NOTE: Detail may not sum to totals due to rounding. 14 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs Gender of Children Served by Early Intervention Services Number of Children Served by Provider Total Served: 1,737 AKT Pediatrics Barbera Behavior Consulting Connective Intervention Services Easter Seals Eastern PA (Berks) Hands on PT Happy Hearts Helping Hands Therapy Inc. Integrated Therapy K & S Therapies Ken-Crest Services Lamm and Associates Marni Arragon Ready, Set, Go Right Start Children’s Services Step by Step Pediatrics The Arc Alliance Children’s Services Therapy Resource Center Tina Copeland WeeTalk Speech & Language Service Females 638 37% Males 1099 63% Average Monthly Number of Children Served by Early Intervention: 931 Racial / Ethnic Category of Children Served White Other African-American, Black Unknown Multi-Race Asian American indian or Alaskan Native 52.00% 39.00% 5.88% 1.90% 0.60% 0.57% 0.05% Reasons for Terminating Early Intervention Services Eligible for IDEA Part B, exit to other community services 1 0.24% Not eligible for IDEA Part B, exit with no referrals to other programs 29 7.07% Not eligible for IDEA Part B, exit with referrals to other programs 1 0.24% Total of other reasons for terminating services** 197 48.05% Found eligible for IDEA Part B 125 30.49% Successful completion of IFSP prior to age 3 57 13.90% 2 5 15 114 176 7 105 87 66 39 1 4 3 273 163 93 67 1 214 School District of Children Served by Early Intervention Antietam SD Boyertown ASD Brandywine Heights SD Cocalic SD Conrad Weiser ASD Daniel Boone ASD Ephrata ASD Exeter Township SD Fleetwood ASD Governor Mifflin SD Hamburg ASD Kutztown ASD Muhlenberg SD Oley Valley SD Reading SD Schuylkill Valley SD Tulpehocken ASD Twin Valley SD Upper Perkiomen ASD Wilson SD Wyomissing ASD 28 70 27 2 42 73 1 84 50 80 46 31 95 26 797 30 41 39 7 104 61 ** Other reasons for discharge include withdrawn by parents, deceased, moved, unsuccessful attempts to contact, ineligible for Early Intervention. NOTE: Detail may not sum to totals due to rounding. Annual Report 2012 - 2013 15 De v e lopm en ta l Di s a b i l i t i es S e r v ice S y s t em U p dat e Berks County continues to operate services for individuals with developmental disabilities utilizing the fundamental concept of Everyday Lives. Everyday Lives means that with the support of family and friends, individuals with developmental disabilities decide how to live their lives, what supports they need and who will provide those supports to them. It also means that they are responsible for their decisions and actions. The Office of Developmental Programs (ODP) oversees the business processes that are used to operate Developmental Disability Services. These processes are contained in the Home and Community Services Information System (HCSIS) which is the standardized, statewide information system used to support the program. The processes include consumer registration, service notes, Individual Support Plan (ISP) and monitoring for people receiving services. 2012-2013 Activities • During this year, Service Access & Management, Inc. (SAM, Inc.) continued to operate one of the Supports Coordination Organizations (SCO) within Berks County. This was in response to an initiative that was started in Fiscal Year 2008-2009, where the Office of Developmental Programs (ODP) directed that Supports Coordination Activities needed to operate separately from the administration of Waiver activities. Service Access & Management, Inc. continues to operate a Waiver Administration Unit that completes specific activities on behalf of the Berks County MH/DD Program, the Administrative Entity (AE). • The administrative eligibility and intake functions are now operating under the Waiver Administration Unit as opposed to the SCO as they had been in previous years. • Ongoing efforts to enroll persons served in Lifesharing continued to be a priority. Monthly meetings were implemented for teams to discuss this service as an option and assist families and providers in overcoming any barriers to accessing this level of care. Consumer profiles were created for all persons interested in this service in order to match them with the most appropriate Lifesharing provider. • Dual diagnosis initiatives continued to be a focal point throughout the year and increased emphasis was placed on Supports Coordinators (SCs) and treatment providers to support persons served through all phases of a psychiatric hospitalization to ensure they receive adequate services and support. • Berks County continued the development of the Berks County Quality Transition Council. The Council continues to strive to get input on the development of the Quality Improvement Plan from all stakeholders, which include consumers, parents, provider staff, Berks County MH/DD Program staff, and SAM, Inc. staff. 16 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs Supports Coordination Activities • In September and October of 2012 the SCO underwent several staffing changes. The management to supports coordinator ratio was changed and the program began operating on a ratio of one supervisor per six staff. This restructuring eliminated the operation of two management positions. During this time the SCO began to operate under a new Director, Shara Garipoli. • During the Fiscal Year 2012-2013, SAM, Inc. provided Supports Coordination Services to 1713 individuals. The SCO supported approximately 799 individuals with Waiver funding. • SAM, Inc, continued to operate with a waiting list for services. The needs of individuals are identified through the Prioritization of Urgency of Needs for Services (PUNS) process. The PUNS is reviewed and updated as an individual’s needs change with the assistance of the individual, family and other team members. The PUNS process is the manner in which information for individuals who need services is gathered across the state. • The SCO continued to focus on improving the quality and timeliness of ISPs being submitted per ODP standards. Individuals with the following needs in Berks County are identified as follows: • Emergency- 165 • Critical- 216 • Planning- 147 1. During 2012, ODP provided Counties with additional waiver slots to individuals graduating from high school during the 2012 and 2013 years. ODP also provided Counties with additional waiver slots for individuals residing with a caregiver 60 years or older with an emergency need for service. 2. In Berks County, twenty-five new waiver slots were allocated during this time frame; 11 were based on the ageing caregiver criteria, 12 were based on the graduate criteria, and 2 were unanticipated emergency slots. 3. Berks County continued to implement the ODP state-wide standardized assessment called the Supports Intensity Scale (SIS). The assessment process is completed by a conflict-free organization, Ascend, that contracts with ODP. The information gathered through this process is incorporated into the individual’s annual Individual Support Plan (ISP) in order to ensure that needs identified through the assessment are addressed. 4. Berks County continues to provide individuals and those supporting them with information about choice; choice of Supports Coordination, Services, and Providers. 5. Berks County provides information to individuals and families about the individual’s right to be free from abuse and neglect. Annual Report 2012 - 2013 17 Hum a n S e rvic es B loc k g ra n t In accordance with Act 80 of 2012, the Department of Public Welfare developed a block grant pilot project with twenty Counties. This project was intended to streamline planning and reporting requirements for County Human Services Programs. The following funding streams were included in the Block Grant: Mental Health Community Base Funded Services, Behavioral Health Services Initiative (BHSI), Intellectual Disabilities Community Base Funded Services, Child Welfare Special Grants, Act 152 Funding, Homeless Assistance Program Funding (HAP), and Human Services Development Funds (HSDF). Berks County was fortunate to be allowed to join Fiscal Year 2012-2013, Human Services Block Grant Pilot Project. A Planning Team was formed as the basis for this coordinated initiative. The Planning Team consisted of Wolf Hrabyk (MH/DD-Adults), Michele Ruano-Weber (MH/DD-Children), Sheila Arnold (MH/DD Fiscal Officer), Sheila Bressler, Child and Adolescent Service System Program, (CASSP), Tiffany Bachert (MH/DD Fiscal Manager), Jeffrey Gregro (JPO), Wendy Seidel (CYS), Michele Fronheiser ( CYS Fiscal Operations Officer), Stan Papademetriou (Berks SCA), Kathleen Noll (Berks SCA), Jennifer Wang (Berks SCA Fiscal Manager), and Mary Henry-Moss (Human Services Coordinator). Many of these same members worked together during the Integrated Children’s Services Plan process. One of this group’s tasks was to identify various community stakeholders as well as to establish base line data from the various funding streams. The drug/alcohol system had the ability during this fiscal year to move Act 152 monies not being expended to the BHSI funding stream where there was a greater need. The Block Grant has allowed additional flexibility to Counties based on localized needs. Berks County continues to remain part of this Project. Based on its success, legislation was passed to allow additional Counties the opportunity to participate in the project. The MH/DD Program is the lead on this project for the County of Berks. Be r ks Coun t y C ri s i s S ervic es The delivery of Berks County crisis intervention services through Service Access & Management, Inc. has changed dramatically over the past few years. Currently, the Crisis Department employs 17 Crisis Interventionists and 4 Supervisors who staff the service 24 hours per day. Previously, the department was staffed with a combination of employees and contractors, and there were far fewer staff on each shift. Berks County MH/DD recognized the need to provide more funding to increase staffing and better serve the needs of the community due to a significant rise in call volume. To illustrate the increase, in 2006, the Crisis Department received approximately 500 calls per month, while the current contact volume is often over 1000. Not only has the number of calls increased, but the expectations of the handling of calls have also changed. Crisis Interventionists are now able to provide a more mobile delivery of services and can interface with individuals where it is convenient for the person in need. This mobile approach offers a better opportunity to build rapport and make accurate assessments, as well as more accurate community referrals. Crisis Interventionists now aim to leave the office within 10 minutes of receiving a call. This quicker response makes meeting with a Crisis Interventionist a viable alternative to presenting at a local hospital for those seeking immediate assistance. Crisis Interventionists are able to divert many people from hospitalizations (when it is appropriate and safe to do so) and help them to resolve their crises and find needed resources from within their community. Another focus of the Crisis Department has been to further develop relationships with law enforcement agencies. Police officers often come into contact with mental health consumers who are just starting to decompensate but have not yet reached the point where hospitalization must be considered. By partnering with the officers, Crisis Interventionists can take a more proactive approach by providing needed supports and referrals early on in the hopes of avoiding a more serious crisis. 18 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs Ber ks Cou nt y H ea lt hC hoic es Pro g ra m HealthChoices is Pennsylvania’s mandatory managed care program for Medical Assistance (MA) consumers. The program is designed to improve access to and quality of care for MA consumers throughout Pennsylvania. The Pennsylvania Department of Public Welfare (DPW) has contracted directly with Berks County for the management of HealthChoices behavioral healthcare services to County residents. The County, in turn, sub-contracts with a managed care organization, Community Care Behavioral Health (CCBH), to manage behavioral healthcare services on behalf of the County HealthChoices Program. This includes provider network development, utilization management, quality management, claims management, information systems, reporting, member services, and prevention and outreach. Eligibility by Category of Aid FY 2012-2013 Federal GA 55 0.1% Healthy Beginnings 14,744 22.3% TANF 28,453 43.1% SSI 13,780 20.9% Medically Needy 361 0.5% SSI with Medicare 6,442 9.8% Categorically Needy 2,160 3.3% Eligibility End of Fiscal Year FY 2002-03 through FY 2012-13 54,089 48,575 55,359 65,727 65,410 65,995 FY 2010-11 FY 2011-12 FY 2012-13 62,070 57,458 50,313 41,447 35,919 FY 2002-03 FY 2003-04 FY 2004-05 FY 2005-06 FY 2006-07 FY 2007-08 FY 2008-09 FY 2009-10 NOTE: Detail may not sum to totals due to rounding. Annual Report 2012 - 2013 19 He a lt hC hoic es M em b ers S er v ed D e m o g ra phi cs Gender Male 8,344 49% Female 8,777 51% Age 65+ 310 1.8% Age 45-64 3,945 23.0% Age Groups Age 0-5 589 3.4% Age 6-12 3,182 18.6% The HealthChoices Program served 17,121 Berks County residents in FY 2012-2013. Age 13-17 2,316 13.5% Age 21-44 5,865 34.4% Age 18-20 914 5.3% Race/Ethnicity Asian 58 0.3% White 7,657 44.7% Black 1,521 8.9% Hispanic 3,995 23.3% *Other/Multi-Racial 3,862 22.6% Native American 28 0.2% * Other race category includes individuals who report being of multiple racial/ethnic origin. NOTE: Detail may not sum to totals due to rounding. 20 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs H ealthChoic e s E x pe n di t u res De mog rap h ics Gender Female $26,037,400 40% Male $39,519,660 60% Age Groups Age 0-5 $2,041,877 Age 65+ 3.1% $342,214 0.5% Age 6-12 $15,883,751 24.2% Age 13-17 $14,555,624 22.2% Age 45-64 $11,910,670 18.2% The HealthChoices Program expended $65,557,060** on services for Berks County residents in FY 2012-2013. Age 18-20 $3,425,146 5.2% Age 21-44 $17,397,778 26.6% Asian $200,147 0.3% Race/Ethnicity Black $7,069,568 10.8% White $33,032,019 50.4% Hispanic $12,533,891 19.1% * Other race category includes individuals who report being of multiple racial/ethnic origin. ** Does not include $500,000 alternative payment arrangement for crisis services. Native American $217,868 0.3% *Other/Multi-Racial $12,503,567 19.1% NOTE: Detail may not sum to totals due to rounding. Annual Report 2012 - 2013 21 He a lt hC hoices Services HealthChoices members are eligible to receive in-plan services and are offered their choice of at least two service providers, as well as additional services that have been approved for use by the Berks County HealthChoices Program. In-Plan and Supplemental Services: • • • • • • • • • • Inpatient Psychiatric Hospitalization Inpatient Drug & Alcohol Detoxification, Treatment, NonHospital Rehabilitation, and Halfway House Psychiatric Partial Hospitalization Services Outpatient Mental Health and Drug & Alcohol Counseling including Mobile Mental Health Treatment Laboratory and Diagnostic Services Medication Management and Clozapine Support Psychiatric Evaluation and Psychological Testing Residential Treatment Facilities for Children and Adolescents (RTF) Peer Support Behavioral Health Rehabilitative Services for Children and Adolescents (BHRS) • • • • • • • • • • • • • • CRR Host Home Methadone Maintenance Intensive Case Management Resource Coordination Blended Case Management Crisis Intervention Family Based Mental Health Services Drug & Alcohol Level of Care Assessment Drug & Alcohol Intensive Outpatient Drug & Alcohol Targeted Case Management Drug & Alcohol Partial Hospitalization Children’s Services enrolled as Program Exceptions Assertive Community Treatment Team Psychiatric Rehab/Clubhouse/Mobile Psychiatric Rehab Continuum of Care for Children and Adolescents Most Restrictive Inpatient Hospital high-security, high intensity treament in a psychiatric facility Residential Treatment Facility (RTF) intensive treatment in a residential setting Community Residential Rehabilitation Host Home therapeutic foster-care in a family-like environment Partial Hospitalization Program services provided in a clinic or school setting for 3 - 6 hours per day to assist a child transitioning from, or prevent, inpatient treatment Family-Based Treatment provides intensive in-home services to prevent out-of-home placement Behavioral Health Rehabilitation Services for Children and Adults (BHRS) individualized services provided to the child in-home, in the community, or at school Least Restrictive 22 Outpatient Services community-based treatment services provided in a clinical setting, that includes therapy and medication management Berks County Mental Health/Developmental Disabilities/HealthChoices Programs A d u l t s ve r su s You th Ser v ed Percentage of Adults vs. Children Served Youth 6,326 37% Adults 10,795 63% Percentage of Expenditures for Adults vs. Children Adults $31,299,685 48% Youth $34,257,375 52% NOTE: Detail may not sum to totals due to rounding. Annual Report 2012 - 2013 23 H ea lt hC hoic es U t i l i z at ion L evel o f Ca re RTF 111 0.4% Outpatient Mental Health 14,672 54.9% BHRS 1,738 6.5% Community Support Services 3,380 12.7% Inpatient and NonHospital Drug & Alcohol 793 3.0% Inpatient Mental Health 1,165 4.4% Outpatient Drug & Alcohol 1,828 6.8% Total Served: 17,121 Total Paid: $65,557,060** RTF $6,254,121 9.5% Outpatient Mental Health $15,704,682 24.0% Other 3,009 11.3% BHRS $11,637,525 17.8% Outpatient Drug & Alcohol $2,374,443 3.6% Other $5,416,553 8.3% Community Support Services $8,742,839 13.3% Inpatient Mental Health $10,189,670 15.5% Inpatient and NonHospital Drug & Alcohol $5,237,227 8.0% * Other service category is comprised of supplemental services, such as Drug & Alcohol Partial Hospital, Assertive Community Treatment Team, and Children’s Services Program Exceptions. ** Does not include $500,000 alternative payment arrangement for crisis services. NOTE: Detail may not sum to totals due to rounding. 24 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs H e alt h C hoic es M emb ers S erved Diagnosis Members Served with a Mental Health Diagnosis 7,845 3,466 3,382 2,290 2,475 2,444 891 Attention Deficit Disorders Adjustment Disorders Anxiety Disorders Autistic Spectrum Disorders Bipolar Disorders Conduct and Oppositional Defiant Disorders Depressive Disorders 1,165 1,310 *Other Mental Health Disorders Psychotic Disorders Members Served with a Drug & Alcohol Diagnosis 1,047 811 563 524 328 Alcohol Disorders Cannabis Disorders Cocaine Disorders Opioid Disorders *Other Drug & Alcohol Disorders *Other Mental Health/Drug & Alcohol Disorders include dementia, drug or alcohol psychosis, drug or alcohol withdrawal, delirium, organic psychotic or non-psychotic conditions, personality disorders, eating disorders, sleep disorders, tic disorders, child abuse, Developmental Disabilities, mental disorders due to unknown causes, transient organic mental disorders, amphetamine abuse/dependence, hallucinogen abuse/dependence, inhalant abuse/ dependence, sedative-hypnotic/anxiolytic abuse/dependence, polysubstance abuse/dependence. Annual Report 2012 - 2013 25 He a lt h C hoic es E xpen di t u res Diagnosis Expenditures for Members with a Mental Health Diagnosis $14,630,968 $10,704,002 $7,094,759 $5,667,672 $7,298,091 $6,601,343 $2,798,494 $1,583,036 Attention Deficit Disorders Adjustment Disorders Anxiety Disorders $728,333 Autistic Spectrum Disorders Bipolar Disorders Conduct and Oppositional Defiant Disorders Depressive Disorders *Other Mental Health Disorders Psychotic Disorders Expenditures for Members with a Drug & Alcohol Diagnosis $4,027,857 $1,588,393 Alcohol Disorders $1,420,093 $712,564 $701,453 Cannabis Disorders Cocaine Disorders Opioid Disorders *Other Drug & Alcohol Disorders *Other Mental Health/Drug & Alcohol Disorders include dementia, drug or alcohol psychosis, drug or alcohol withdrawal, delirium, organic psychotic or nonpsychotic conditions, personality disorders, eating disorders, sleep disorders, tic disorders, child abuse, Developmental Disabilities, mental disorders due to unknown causes, transient organic mental disorders, amphetamine abuse/dependence, hallucinogen abuse/dependence, inhalant abuse/dependence, sedative-hypnotic/anxiolytic abuse/dependence, polysubstance abuse/dependence. 26 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs HealthC hoic e s U t i l i z at ion Youth D emo grap h ics Amount Paid Female $10,246,792 30% Includes members under the age of 18 or members up to age 21 who utilized RTF or BHRS Gender Number Served Male $24,010,583 70% Female 2,395 38% Male 3,931 62% Amount Paid Asian $70,111 0.2% White $16,098,530 47.0% Black $3,574,929 10.4% Hispanic $7,433,475 21.7% Total Youth Served: 6,326 Total Expenditures on Youth: $34,257,375 Native American $154,737 0.5% Number Served Asian 25 0.4% White 2,512 39.7% Black 494 7.8% *Other $6,925,593 20.2% Hispanic 1,838 29.1% *Other 1,444 22.8% Native American 13 0.2% Race/Ethnicity * Other race category includes individuals who report being of multiple racial/ethnic origin. NOTE: Detail may not sum to totals due to rounding. Annual Report 2012 - 2013 27 He alt h C hoic es U t i l i z at ion - Yout h L evel o f Ca re Total Youth Served: 6,326 RTF 111 1.1% Outpatient Mental Health 5,325 54.7% BHRS 1,738 17.8% Includes members under the age of 18 or members up to age 21 who utilized RTF or BHRS Community Support Services 1,307 13.4% Inpatient and NonHospital Drug & Alcohol 48 0.5% Outpatient Drug & Alcohol 109 1.1% Total Expenditures on Youth: $34,257,375 Inpatient Mental Health 252 Other 2.6% 857 8.8% RTF $6,254,121 18.3% BHRS $11,637,525 33.9% Outpatient Mental Health $6,911,493 20.2% Outpatient Drug & Alcohol $32,189 Other 0.1% $351,025 Inpatient 1.0% Mental $2,806,029 8.2% Inpatient & Non-Hospital Drug & Alcohol $476,739 1.4% Community Support Services $5,788,254 16.9% *The Other service category is comprised of supplemental services, such as Drug & Alcohol Partial Hospital, Assertive Community Treatment Team, and Children’s Services Program Exceptions. NOTE: Detail may not sum to totals due to rounding. 28 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs He a lt h C hoic es You t h S erved Diagnosis Youth Served with a Mental Health Diagnosis 2,909 2,088 1,488 1,289 795 475 381 313 57 Adjustment Disorders Anxiety Disorders Attention Deficit Disorders Autistic Spectrum Disorders Bipolar Disorders Conduct and Oppositional Defiant Disorders Depressive Disorders *Other Mental Health Disorders Psychotic Disorders Youth Served with a Drug & Alcohol Diagnosis 126 48 41 13 3 Alcohol Disorders Cannabis Disorders Cocaine Disorders Opioid Disorders *Other Drug & Alcohol Disorders *Other Mental Health/Drug & Alcohol Disorders include dementia, drug or alcohol psychosis, drug or alcohol withdrawal, delirium, organic psychotic or non-psychotic conditions, personality disorders, eating disorders, sleep disorders, tic disorders, child abuse, Developmental Disabilities, mental disorders due to unknown causes, transient organic mental disorders, amphetamine abuse/dependence, hallucinogen abuse/dependence, inhalant abuse/dependence, sedative-hypnotic/anxiolytic abuse/dependence, polysubstance abuse/dependence. Annual Report 2012 - 2013 29 H ea lt h C hoice s E xpen di t u res on You th Diagnosis Expenditures for Youth with a Mental Health Diagnosis $10,354,300 $6,871,477 $5,689,844 $5,599,198 $2,171,682 $1,658,633 $637,119 Adjustment Disorders Anxiety Disorders Attention Deficit Disorders Autistic Spectrum Disorders Bipolar Disorders Conduct and Oppositional Defiant Disorders Depressive Disorders $351,937 $379,813 *Other Mental Health Disorders Psychotic Disorders Expenditures for Youth with a Drug & Alcohol Diagnosis $300,082 $205,390 $24,458 $200 Alcohol Disorders Cannabis Disorders Cocaine Disorders $13,241 Opioid Disorders *Other Drug & Alcohol Disorders *Other Mental Health/Drug & Alcohol Disorders include dementia, drug or alcohol psychosis, drug or alcohol withdrawal, delirium, organic psychotic or non-psychotic conditions, personality disorders, eating disorders, sleep disorders, tic disorders, child abuse, Developmental Disabilities, mental disorders due to unknown causes, transient organic mental disorders, amphetamine abuse/dependence, hallucinogen abuse/dependence, inhalant abuse/dependence, sedative-hypnotic/anxiolytic abuse/dependence, polysubstance abuse/dependence. 30 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs Healt h C hoices U t i l i z at ion T ren d 2002 - 2013 Members Served by Year 2007 - 2013 16,977 17,121 2011-2012 2012-2013 $66,125,837 $65,557,060 2011-2012 2012-2013 15,830 14,580 13,177 11,945 2007-08 2008-09 2009-10 2010-2011 Expenditures by Year 2007 - 2013 $61,931,805 $58,010,013 $53,505,519 2007-08 $54,712,845 2008-09 2009-10 2010-2011 Annual Report 2012 - 2013 31 Rei n v e stm e n t P l an H i s tory 2 0 0 1 -20 0 2 • • • • • • Access to Residential Drug and Alcohol Treatment Services Community Outreach to High Risk Populations Room and Board for CRR Host Home Services Mental Health Respite Care Mental Health and Drug and Alcohol Outpatient Expansion Total Budget: $1,234,679 Capitation revenues from the Department of Public Welfare and investment income which are not expended during an Agreement Year may be used in a subsequent Agreement year to purchase start-up costs for In-Plan Services, or the development or purchase of Supplemental Services or non-medical services (i.e., “bricks and mortar” projects). 2002- 2003 • A ssertive Community Treatment Team for Transitional Age Youth • Autism Collaboration • Crisis Intervention • Intensive Case Management and Resource Coordination Expansion • Student Assistance Program Revitalization Project • Respite Care • Room and Board CRR Host Home Services • Transitional Housing • Outpatient Treatment for Sex Offenders • Drug and Alcohol Housing - Easy Does It • Case Management Support • Total Budget: $3,749,393 2 0 0 3 -20 0 4 • • • • • • • ccess to Outpatient Mental Health A Respite Care Therapeutic Community - Project Transition Treatment Services at the Community Re-Entry Center Community Treatment Team Mental Health Substance Abuse (MISA) Outpatient Services Total Budget: $2,417,100 2004- 2005 32 • • • • Respite Care Room and Board for CRR Host Home Services Housing - Flexible Funding Total Budget: $ 476,756 Berks County Mental Health/Developmental Disabilities/HealthChoices Programs 2001 - 20 1 2 2005- 2006 • • • • • • • • • • Permanent Supportive Housing Recovery-Based Therapeutic Environment Student Assistance Program Revitalization Buprenorphine Care Coordinator Drug and Alcohol - Targeted Case Management Drug and Alcohol - General Outpatient Drug and Alcohol Treatment - Specialized Mental Health Outpatient Practitioner Housing for Transition-Aged Youth Total Budget: $5,567,501 2006- 2007 • • • • Respite Care Drug & Alcohol Residential Transitional Re-Entry Support Program Total Budget: $ 1,909,439 2007-2008 • There were no funds available for reinvestment. 2008-2009 • • • • Respite Care Enhanced Recovery Support Services Benefit Application Specialist Total Budget: $ 884,959 2009-2010 • Consumer Advocacy Center • Total Budget: $ 844,692 2010- 2011 • Permanent Supportive Housing • Early Recovery Housing • Total Budget: $ 1,640,255 2011- 2012 • Drug & Alcohol Recovery Specialist • Physical Health/Behavioral Health Plan • Total Budget: $ 1,006,026 Annual Report 2012 - 2013 33 Te r m i nolo g y ADMISSION RATE The number of admissions into services per 1000 HealthChoices enrollees. DIAGNOSIS A behavioral health disorder based on DSM-5 diagnostic criteria. AUTHORIZATION A process that is related to the payment of claims by which a provider receives approval from Community Care to provide a particular service. Authorizations typically limit the number of units and the time in which the service can be provided. If a service requires authorization for payment, the lack of authorization will result in an unpaid claim. DIAGNOSTIC CATEGORIES Subgroups of behavioral health disorders. This report contains the following groupings: CAPITATION A set amount of money received or paid out; it is based on membership rather than on services delivered and is usually expressed in units of PMPM (per member per month) or PMPD (per member per day). Under the HealthChoices Program, capitation rates vary by categories of assistance. CLAIMS A request for reimbursement for a behavioral health service. COMMUNITY RESIDENTIAL REHABILITATION (CRR) CRRs are residential programs designed and operated to assist persons with chronic psychiatric disability to live as independently as possible in the least restrictive setting. COMPLAINT A process by which a consumer or provider can address a problem experienced in the Mental Health/Developmental Disabilities or HealthChoices Program. CONSUMER Individuals on whose behalf a claim has been adjudicated for behavioral health care services during the reporting period. DENIAL A denial is defined as “a determination made by a managed care organization in response to a provider’s request for approval to provide in-plan services of a specific duration and scope which (1) disapproves the request completely; (2) approves provision of the requested service(s), but for a lesser scope or duration than requested by the provider; (an approval of a requested service which includes a requirement for a concurrent review by the managed care organization during the authorized period does not constitute a denial); or (3) disapproves provision of the requested service(s), but approves provision of an alternative service(s).” 34 Autism Spectrum Disorders, sometimes called Pervasive Developmental Disorders (PDD), are a range of neurological disorders that most markedly involve some degree of difficulty with communication and interpersonal relationships, as well as obsessions and repetitive behaviors. Bipolar Disorders – a group of mood disorders that characteristically involve mood swings. This group includes: Bipolar I Disorder, Bipolar II Disorder, Bipolar Disorder Not Otherwise Specified, Mood Disorder, and Mood Disorder Not Otherwise Specified. Depressive Disorders – a group of mood disorders that includes Major Depressive Disorder, Dysthymia, and Depressive Disorder Not Otherwise Specified. Schizophrenia and Psychotic Disorders – a collection of thought disorders such as Schizophrenia, Schizoaffective Disorder, Schizophreniform Disorder, and Psychotic Disorder Not Otherwise Specified. Anxiety Disorders – a group of disorders that includes: Panic Disorder, Social Phobia, Posttraumatic Stress Disorder, Obsessive Compulsive Disorder, Generalized Anxiety Disorder, and Anxiety Disorder Not Otherwise Specified. Adjustment Disorder – the development of clinically significant emotional or behavioral symptoms in response to an identifiable psychosocial stressor or stressors. Impulse Control Disorders – includes Intermittent Explosive Disorder, Trichotillomania, and Impulse Control Disorder Not Otherwise Specified. Berks County Mental Health/Developmental Disabilities/HealthChoices Programs ADHD and Disorders in Children – includes Attention Deficit Hyperactivity Disorder, Conduct Disorder, Oppositional Defiant Disorder, and Disruptive Behavior Disorder Not Otherwise Specified. Other Mental Health Disorders – includes Tic Disorders, Learning Disorders, Communications Disorders, and Motor Skills Disorders. GRIEVANCE The process by which a consumer addresses a problem with a decision made about his/her behavioral health care service. This may include denial of a service, approving less service than what was requested, or approving a level of care different from that requested. DSM-5 The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, published by the American Psychiatric Association. This manual provides a diagnostic coding system for mental and substance abuse disorders. HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) This is a Federal law that allows persons to qualify immediately for comparable health insurance coverage when they change their employment relationships. Title II, Subtitle F, of HIPAA gives the Health and Human Services Department of the federal government the authority to mandate the use of standards for the electronic exchange of health care data; to specify what medical and administrative code sets should be used within those standards; to require the use of national identification systems for health care patients, providers, payers (or plans), and employers (or sponsors); and to specify the types of measures required to protect the security and privacy of personally identifiable health care information. Also known as the Kennedy-Kassebaum Bill, K2, or Public Law 104-191. ENROLLMENT The number of Medicaid recipients who are active in the Medical Assistance program at any given point in time. MEMBER Eligible Medical Assistance recipients enrolled in the HealthChoices program during the reporting period. FAIR HEARING APPEAL A grievance process through which a HealthChoices member can file a written appeal, to the Department of Public Welfare, regarding a behavioral health care service decision. If denied services, individuals with developmental disabilities may file a grievance with the Office of Developmental Programs. MENTAL HEALTH COMMITMENT An involuntary admission into a psychiatric hospital as per the Pennsylvania Mental Health Procedures Act. Also referred to as a ‘302 commitment’. Substance Abuse/Dependence Disorders – a group of disorders related to taking drugs of abuse. The DSM-IV-TR refers to 11 classes of substances: alcohol, amphetamines, caffeine, cannabis (marijuana or hashish), cocaine, hallucinogens, inhalants, nicotine, opiates (heroin or other narcotics), PCP, and sedatives/hypnotic/anxiolytics. Developmental Disabilities – includes Mild, Moderate, Severe and Profound Developmental Disabilities. OUTPATIENT REGISTRATION (OPR) The process by which HealthChoices members are registered with Community Care to receive specific outpatient services. This process eliminates the need for pre-authorization of services and allows the member to access mental health or drug and alcohol services with the provider for up to one year. RESIDENTIAL TREATMENT FACILITY (RTF) A self-contained, secure, 24-hour psychiatric residence for children and adolescents who require intensive clinical, recreational, educational services and supervision. UTILIZATION The amount of behavioral health care services used by Medicaid recipients. Utilization is based on encounter (paid claims) information. Annual Report 2012 - 2013 35 Al ph abet S ou p 2176 ABA ACT ADA ADD ADL ADHD ADS AFDC AIDS APS ASD AT ATF Home and Community Based Waiver Applied Behavior Analysis Assertive Community Treatment Americans with Disabilities Act Attention Deficit Disorder Activities of Daily Living Attention Deficit Hyperactivity Disorder Adult Day Services Aid to Families and Dependent Children Acquired Immune Deficiency Syndrome Adult Protective Services Autism Spectrum Disorder Assistive Technology Adult Training Facility BCM BCTV BECEC BSC BSE BSU BCCYS BHRS Blended Case Management Berks Community Television Berks Early Care Education Council Behavioral Specialist Consultant Bureau of Special Education Base Service Unit Berks County Children and Youth Services Behavioral Health Rehabilitation Services CAAC CAC C&Y CAO CASSP CCBH CER C/FST CHIPP CISM CLA CMS CPS CPS CISD CRR County Administrators Advisory Committee Certified Addictions Counselor Children and Youth County Assistance Office Child and Adolescent Service System Program Community Care Behavioral Health Comprehensive Evaluation Record Consumer/Family Satisfaction Team Community Hospital Integration Project Program Critical Incident Stress Management Community Living Arrangement Centers for Medicare and Medicaid Services ** Child Protective Services Certified Peer Specialist Critical Incident Stress Debriefing Community Residential Rehabilitation D&A DD DDAP DPW DRO DSM-5 Drug and Alcohol Developmental Disability Department of Drug and Alcohol Programs Department of Public Welfare Domestic Relations Office Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition 36 ED EI EPSDT ER ESY EVS Emergency Department Early Intervention Early Periodic Screening, Diagnosis and Treatment Evaluation Report Extended School Year Eligibility Verification System FAPE FBMHS FBVR FC FSS Free Appropriate Public Education Family Based Mental Health Services Facility Based Vocational Rehabilitation Facilitated Communication Family Support Services GED GPS GRMHA General Equivalency Diploma General Protective Services Greater Reading Mental Health Alliance HCBS HCQU HCSIS HIPAA HIV+ Home and Community Based Services Health Care Quality Unit Home and Community Services Information System Health Insurance Portability and Accountability Act Human Immunodeficiency virus HMO HRP HSDF Health Maintenance Organization Health Risk Profile Human Service Development Fund ICAN ICF/MR ICM IDD IDEA IEP IFSP IM IM4Q IOP IQ ISO ISP ISPT IST ITF IU IV Involved Consumer Alliance Network Intermediate Care Facility/Mental Retardation Intensive Case Management Intellectual Developmental Disability Individuals with Disabilities Education Act Individualized Education Plan Individualized Family Service Plan Incident Management Independent Monitoring for Quality Intensive Outpatient Intelligence Quotient Intermediary Service Organization Individual Support Plan Interagency Service Planning Team Instructional Support Team Infant/Toddler/Family Waiver Intermediate Unit Intravenous JCAHO JPO Joint Commission on Accreditation of Healthcare Organizations Juvenile Probation Office Berks County Mental Health/Developmental Disabilities/HealthChoices Programs LEA LMS LRE LS LSS LSW Local Educational Agency Learning Management System Least Restrictive Environment Learning Support Life Skills Support Licensed Social Worker M4Q MA MAYSI MCI MCO MDE MDT MH MH/DD MISA MPI MSW MT MYP Monitoring for Quality Medical Assistance Massachusetts Youth Screening Instrument Master Client Index Managed Care Organization Multidisciplinary Evaluation Multidisciplinary Team Mental Health Mental Health/Developmental Disabilities Mentally Ill Substance Abuser Master Provider Index Master of Social Work Mobile Therapy Multi-Year Plan NICU NORA Neo-natal Intensive Care Unit Notice of Recommended Assignment OCDEL OCYF ODP OMAP OMHSAS OP OSP OT OVR Office of Child Development and Early Learning* Office of Children, Youth and Families * Office of Developmental Programs* Office of Medical Assistance Programs * Office of Mental Health and Substance Abuse Services * Outpatient Office of Social Programs Occupational Therapy Office of Vocational Rehabilitation PaTTAN PCP PCP PDE PEN PERP PFDS PH PHP PIN PLF PP&A PROMISe PTSD PUNS Pennsylvania Training and Technical Assistance Network Primary Care Physician Person Centered Planning Pennsylvania Department of Education Parent Education Network perpetrator of child abuse or child sexual abuse Person/Family Direct Support Waiver Physical Health Partial Hospitalization Program Parents Involved Network Private Licensed Facility (Interim Care) Pennsylvania Protection and Advocacy Provider Reimbursement and Operations Management Information System in electronic format Post-Traumatic Stress Disorder Prioritization of Urgency of Needs for Services QA QI QM QMRP Quality Assurance Quality Initiative Quality Management Qualified Mental Retardation Professional RC RCPA RHOT RTF Resource Coordination Rehabilitation and Community Providers Association Regional Housing Options Team Residential Treatment Facility SAM, Inc. SAMHSA SAP SC SCA SEP SIS SSA SSD SSDI SSI Service Access and Management, Inc. Substance Abuse and Mental Health Services Administration ** Student Assistance Program Supports Coordination Single County Authority Supported Employment Program Supports Intensity Scale Social Security Administration Services and Supports Directory Supplemental Security Disability Income Supplemental Security Income TASC TCM TSS WIC Treatment Access Service Center Targeted Case Management Therapeutic Staff Support Women, Infants and Children * Denotes State Program ** Denotes Federal Program Annual Report 2012 - 2013 37 W eb Site R e fer enc e Guide Department of Public Welfare www.dpw.state.pa.us Disabilities Law Project http://www.dlp-pa.org/ Accessible PA-On-Line Disability Resources for Pennsylvania http://www.accessiblepa.state.pa.us/AccessiblePA/site/ default.asp Education Law Center www.elc-pa.org American Academy of Child and Adolescent Psychiatry www.aacap.org Federal Emergency Management Agency http://www.fema.gov/ American Academy of Pediatrics www.aap.org First Signs http://www.firstsigns.org/ American Association of People With Disabilities http://www.aapd-dc.org/ Internet Mental Health www.mentalhealth.com American Association On Intellectual and Developmental Disabilities http://www.aamr.org/index.shtml Juvenile Law Center www.jlc.org ARC of Pennsylvania http://www.thearcpa.org/ Autism Resources www.autism-resources.com Autism Society of America www.autism-society.org Bazelon Center for Mental Health Law www.bazelon.org Centers for Medicare and Medicaid Services www.cms.hhs.gov Children and Adults with Attention Deficit/Hyperactivity Disorder www.chadd.org Community Care Behavioral Health www.ccbh.com Council On Chemical Abuse www.councilonchemicalabuse.org County of Berks www.co.berks.pa.us Department of Aging www.aging.state.pa.us 38 Department of Health www.dsf.health.state.pa.us Mental Health America www.nmha.org National Alliance for the Mentally Ill www.nami.org National Down Syndrome Society http://www.ndss.org PA Department of Education www.pde.state.pa.us PA Emergency Management Agency http://www.pema.state.pa.us/ Parent Involved Network www.pinofpa.org Pennsylvania Code-Public Welfare http://www.pacode.com/secure/data/055/055toc.html Red Cross http://Berks.redcross.org Social Security Act – Title XIX http://www.ssa.gov/OP_Home/ssact/title19/1900.htm Social Security Administration www.ssa.gov Zero to Three www.zerotothree.org/magic Berks County Mental Health/Developmental Disabilities/HealthChoices Programs Con tr i bu tor s A special thanks to the following individuals who have contributed articles and statistics for this year’s Annual Report: Tanisha Becton-Johnson, Pelican Manager/Administrative Assistant, SAM, Inc. Kristy Belschwinder, Deputy Director of Berks County Operations, SAM, Inc. Sheila Bressler, CASSP Coordinator, County of Berks Jolynn Haney, Consultant Mary Hennigh, Deputy Administrator, MH/DD Program Amy Groh, Director of Crisis, SAM, Inc. Shara Garipoli, IDD Director, SAM, Inc. Matthew March, CHIPP Coordinator, SAM, Inc. Kim McConnell, Chair, Berks County CSP Advisory Committee Michele Ruano-Weber, Deputy Administrator, MH/DD Program Robin Teitelbaum, Director of Berks County Operations The Berks County MH/DD Program wishes to acknowledge the providers in the MH/DD/HC network for their efforts in delivering quality services to the residents of Berks County. Annual Report 2012 - 2013 39 Berks County Mental Health/Developmental Disabilities Program Berks County HealthChoices Program County Services Center 633 Court Street 15th Floor Reading, Pa 19601 Phone: 610-478-3271 Fax: 610-478-4980 Email: mhdd@countyofberks.com Website: www.countyofberks.com Edward B. Michalik, Psy.D. Berks County MH/DD Administrator Berks County Commissioners Christian Y. Leinbach, Chair Mark C. Scott Kevin S. Barnhardt