Balanced. Focused. Future. - Mountain Park Health Center
Transcription
Balanced. Focused. Future. - Mountain Park Health Center
Balanced. Focused. Future. Simply: None have navigated the ebbing waters of the health industry quite like Mountain Park. building better care Dear supporters and friends, The hallways of Mountain Park Health Center are rich in our branded culture: one of patient-centered care, community engagement, and holistic wellness for those we serve. The pride we derive from this culture and our nearly 30 years of service throughout the Valley is tremendous and exceeded only by our pride in the style with which we lead. The health industry is one which has borne witness to sweeping change over the past five years. Mountain Park has not simply weathered this change, but rather embraced—and in some cases, prompted—it. Our commitments to community, comfort, and reliability are aligned with health care policy stressing the same, and we are honored to serve as a model health center for the Valley. Our newest clinic, scheduled to open in Fall of 2014, is another manifestation of our quality healthcare. The Gateway Clinic is Mountain Park’s response to the dire needs of the community; needs for a health facility large enough, a staff robust enough, and an organization compassionate enough to serve the thousands who will enter its doors. The Gateway clinic is — in its every fixture and amenity — just that. The road ahead for Mountain Park is a familiar one. We’ve traveled it with confidence for nearly three decades. Our pursuit and dedication toward widespread, affordable healthcare is unrelenting; our decades-long bonds with the communities we serve are unbreakable; the quality of our care is incomparable. Mountain Park is eager to use the successes of our proven past toward the realization of our bright future. In Good Health, John Swagert, M.D. CEO, Mountain Park Health Center Here We Are Looking for a Mountain Park Health Center? There’s one near you! BASELINE 635 E. Baseline Road Phoenix, AZ 85042 GOODYEAR 140 N. Litchfield Road, Ste. 200 Goodyear, AZ 85338 MARYVALE 6601 W. Thomas Road Phoenix, AZ 85033 TEMPE 1492 S. Mill Ave. Ste. 312 Tempe, AZ 85281 EAST PHOENIX 690 N. Cofco Center Ste. 230 Phoenix, AZ 85008 we are family Mountain Park, our energies are wholly committed to creating comfortable environments for our patients. For so many, the doctor’s office is a daunting place—a cold, eerily quiet departure from the comforts of home. The responsibility for combating these ideas falls not solely upon individual At physicians, but upon our entire Mountain Park team. Our patients experience integrated visits with multiple care team members who work together to ensure patient health. This cooperation is important to us. The continuity and our patients is possible only if paired with a patient-centered approach on our end. Therefore, our assurance at Mountain Park is that patients will meet with the same care team from visit-to-visit. This allows care team members including doctors, nurse practitioners, clinical pharmacists, as well as patients to grow familiar and develop rapport with one another, and at the same time allows the Care Team to better track patient health habits and family history. commitment we hope to earn from Our Mission Mountain Park Health Center works with the communities it serves to sustain and improve health by providing affordable primary care. Check out our new site: • View a Care Team • Meet a provider • Go to the portal online engagement focused on convenience Patient-centered healthcare has long been the calling card for Mountain Park, and while the nation trends toward this type of care, Mountain Park stands confidently amid this fluid health industry. Our sights are now set on broadening our patient’s power, control, and flexibility. Our newly-developed patient portal is one stride toward that end. Using the portal, patients will be able to securely access medical records, check lab results, request an appointment, and communicate with their care providers — all using mere clicks of a computer mouse or swipes on a smartphone. Additionally, we’ve updated our website to include a photo listing of all Mountain Park providers. Never has the patientdoctor relationship been so cooperative and personal. Check out the patient portal: For full access you will need to register the next time you visit Mountain Park, but you can see how it would work. Health education for all life stages: View our classes and schedules. empowering patients through education The Mountain Park approach to wellness is a communal one. The success of our care does not manifest itself merely in the wellness of a particular patient, but also in the strength and vitality of the communities to which they belong. Mountain Park offers free health classes for our patients, equipping them with knowledge they may both internalize and disperse to family and others in their communities. Our diabetes courses, for example, inform patients how to monitor the chronic illness, giving them the knowledge and control historically reserved for their doctors. Similarly, The All Kids Can program is committed to curbing childhood obesity. The course unites children, parents and physicians around a curriculum designed to sponsor health and wellness in 6- to 13-year-olds. These, and our many other courses, educate our patients and extend Mountain Park’s emphasis on health and wellness beyond our walls. Happy, healthy patients: Mountain Park’s Satisfaction Survey shows high marks again. 93% Have been referred by a friend or family member to Mountain Park 93% Would refer others to Mountain Park 94% Love the facilities 94% Like their physician 97% Consider Mountain Park their regular source of care they know mountain park cares “ I have been on both sides of the fence. I know what it is to earn 6 figures, but also at one time I needed to supplement my income with recycled cans to feed my 3 children. When I came to Mountain Park Health Center a few years ago, my health was at an all time low. I had filed bankruptcy, and was unemployed. Dr. Maddela treated me like a EVERY YEAR MOUNTAIN PARK PROVIDES : 59,152 Vaccines administered to patients 19 and younger 11,891 To Adults: human being who needed a caring, qualified physician. Not one visit did I ever feel like I was a bother. He took his time, never rushing to get to the next patient. He always listened to how life experiences along with my health issues were affecting me. I am headed back up... but the ” “ ” “ ” “ ” kindness and professionalism from the staff of Mountain Park will never be forgotten. 1,787 Mammogram Screenings 404 Diagnostic Mammograms doctor to the Area Agency on Aging’s clients from Africa. Your love, caring 268 heart, compassion and patience to these patients are appreciated. They Breast Ultrasounds Big thank you to Doctor Manwaring. You have been a good are grateful to your effort. You have extremely helpful and knowledgeable staff. They are always willing to listen and help in anyway possible. I will never go to another clinic since people here speak my language. I enjoy the staff. This is the best doctors office I have ever been in and the best doctors I have ever seen. 1,822 Babies deliveries Mountain Park has 220,280 patient visits each year, serving 25,078 children and 30,900 adults. Our patients average household income is $15,271, with an average family size of 3. 74% fall within the Federal Poverty Level. Mountain Park Health - More Than A Race 5k participants. Dr. Jed Maddela, Family Medicine provider at the Tempe clinic support Mountain Park’s fundraising breakfast in October 2013. Mountain Park Health Center’s leadership meet with former Health and Human Services Secretary Kathleen Sebelius during her July 2013 visit of Mountain Park. A student from James W. Rice Elementary School celebrate at the Maryvale Clinic’s open house. Photo by Alaina Neverez Gateway fundraising breakfast. Michelle Hernandez and a student from Los Artes High School celebrate at the Maryvale Clinic’s open house. Photo by Alaina Neverez Mountain Park Health Center Board of Directors: Essen Otu, Diversity/Community Affairs Director and Doug Hirano, Community Member discuss the new Gateway Clinic during the breakfast in October, 2013. Arnold Jackson, Chair Tanner Community Development Corp. Scott Gorman, M.D., Vice Chair Mayo Clinic Richard Siever, Secretary/Treasurer Rural/Metro Corporation Anielka Contreras Thunderbird School of Global Mgmt Cordelia “Faye” Love Australia’s Friends Helping Friends Elizabeth McNamee St. Luke’s Health Initiatives Joseph Losada Joseph Losada CPA Katherine Cecala Valley of the Sun United Way Linda Huff Redman Community Member Manny Tarango SRP Mohamed Abukar Somali American United Council Rita Khalaf Community Member More Than A Race: PHOTO HASSAN KAREEM PHOTOS HASSAN KAREEM Mountain Park’s 4th annual 5K raised nearly $23,000 for our health centers. See all the photos HERE> focus on a healthy, balanced bottom line Current Assets as of 11/30/2013 Cash Accounts Receivable Grants and Pledges Receivable Inventory and Prepaid Expenses Current Assets MPHC Foundation Board of Directors: 5,344,346 10,259,500 1,248560 239,983 The foundation was created to see the patients of Mountain Park as individuals and to create a spirt of giving by making affordable healthcare a reality. 17,092,389 Long-term Assets Land, Buildings, Improvements Furniture, Equipment, Other Construction in progress Total Long-term Assets Accumulated Depreciation Assets 17,258,044 3,856,655 2,482,545 6,012,352 (8,314,434) Ali Rizvi Chair North Star Resource Group 15,282,810 Lisa LaVoie Secretary/Treasurer Lovitt and Touche, Inc. Total Assets 32,482,592 Accounts Payable and Accrued Liabilities Refundable Advances Current Maturities of Long-term Debt 1,425,670 58,680 532,109 Total Current Liabilities 7,946,447 Long-term Debt Net Assets 5,947,988 24,518,145 Total Liabilities and Net Assets 32,482,592 Revenue 2013 Patient & Pharmacy Revenue Federal Grants State & Local Grants EHR Incentive Program Contributions / Other In-Kind Donations Total Revenue Expenses Salaries and Benefits Supplies Other (Contractual, Depreciation, In-Kind, etc.) 32,765,314 6,788,469 3,986,881 726,750 696,828 2,306,909 47,785,662 27,799,109 2,417,438 11,045,107 Total Expenses 45,568,563 Change in Net Assets Net Assets Beginning of Year 4,127,319 20,390,826 Net Assests Year End 24,518,145 Roger Grancorvitz Board Member Grace Hospice Paul Lynne Board Member Cigna Medical Group MPHC and MPHC Foundation financials are audited annually by an independent CPA firm. Current Liabilities Dr. Jed Maddela Board Member Mountain Park Health Center Michael Plati Board Member Dickinson Wright Katherine Cecala Ex-Officio Valley of the Sun United Way Michelle Hernandez Ex-Officio Mountain Park Health Center Dr. John Swagert CEO, Ex-Officio Mountain Park Health Center See the progress: Top: The steel framework provides a glimpse of the new face for the Gateway Clinic. Below: Gateway progress and Project Manager Joe Funk and Superintendent Charlie Terry of UEB Builders talk about the Gateway clinic progress with Lyle Steely, AIA, Senior Designer, Phoenix Healthcare Studio, from SmithGroup JJR. PHOTOS RICK SCUTERI News, photos and live video HERE> raising it up 2013 was a big fundraising year for our new Gateway clinic Mountain Park continues to advanced the progress grow. In 2013, our tireless fundraising efforts of our new Gateway Clinic; a clinic which will be unlike any other in Phoenix. The Mountain Park Gateway Clinic will be a community hub for wellness, designed by SmithGroup JJR. Our commitments to preventive care and community education will remain, as the new clinic will offer health education classes and have a demonstration kitchen. Additionally, raised over $154,000 in funding for the development of a playground at the Gateway Clinic. This investment is one particularly dear to us. The playground will provide a space for children to be active while waiting for appointments, as well as a play area for children after school facilities have closed. We are excited to open the doors to our new Gateway Clinic at 3830 E. Van Buren St., in fall 2014. All are invited to follow our progress by visiting MountainParkHealth.org. we’ve 3 1 FACT: FOR EVERY $1 MOUNTAIN PARK SPENDS ON PREVENTIVE CARE, WE SAVE THE HEALTHCARE SYSTEM $3. Total care: Mountain Park’s Maryvale and Baseline location offer in-house pharmacies for the convenience of our patients. our donors make us possible $0 - 250 Alicia Alvarez Brittany Andrus Cynthia Aponte, NP Miriam Argueta Itzel Arizmendi ENT Specialist of Arizona Anthony and Pamela Asti Rachel Barela Mary E. Bayless Gary Beebe Jean A. Bell Beatriz Beltran Phyllis Biedess Kevin and Karen Blakley Dana Bozza Daniel and Donna Brower Gregory Brownell James S. & Amy K. Bruske J. Gregory Cahill Maria Campos Maria Carrasco Inez Chavarria Rosa Chavarria Stephanie Conner Robbin Coulon Tatiana Daughtrey Bernadette Delacruz Svetlana Drobysh Deborah Eberhardt Maria Estrada Rosa M. Garces Christine Garcia Nancy Garcia Sandra Garcia Pamela K. Giannantti Christine Gillis Scott Gold Steven R. Gonzales Elizabeth Gonzalez David and Jacqueline Goodwin Diana L. Gregory Kristin Gubser Esperanza Gutierrez Leticia Gutierrez Nancy A. Hagener Kristina Hallberg Jenny Hernandez Valentina Hernandez Rene Herrera Douglas M. Hirano Lucia Holmes Kimberly A. Hopely Timothy Hopkins Juanita A. Howard Kenneth Huff Lydia Infante St. Luke’s Health Initiatives Arnold L. Jackson Elke Jones *Jamba Juice Czeslawa Kalinski Fred Karanas Jr. Jennifer Kennedy Claudia Kirch Nancy Kramer David Krietor Stanley Kudish Lisa LaVoie Genoveva Ledezma Alma Lopez Margarita Lopez Priscilla Lopez Monique Lugo Jed Maddela Michael Maley Rosa Martinez Roseanna Martinez Michael McCartney & Marlene Patino John C. McDonald Tina Miller Nayla Miranda Shawn Moran William & Debora Murset Ian Nesteruk Khanh Nguyen Amy Nunez Maria Olivares Dora Ortiz Mayra Perez Natividad “Nati” Perez Kim Perry Timothy G. Pickering Elizabeth Reyes James S. Rigberg Fran L. Roberts Emily Rodriguez Sandra Rodriguez Eva Roque Charles and Katherine Sahnas, NP Araceli Salcido *Arizona Live Scan Michael B. Schnake Brandy Segura Ken Smith Kelly Sommers Monique Soto Marki Stewart *TPK LLC David and Susan Tierney Michael & Constance Tucker, D.O. Jennifer Varela Judy Walruff Gloria Washington Muzette Washington Susan L. Watchman Michelle R. Weiss Paul Whitehead Cameron Williams Hiram Wong *Spanish Works LLC Sun Wright $251-500 Paul Alessio Kimberly Appis *Alliance Bank of Arizona Evita Bateman *BKD Monica Bobadilla ^TIAA-CREF Olga Davis Lacey Duffin William M. Estoup Troy and Kristin Foster Matthew B. Gilligan Leticia Graham Roger Grancorvitz *Smith Group Jim Hatton Chris Hewett ^Road ID Claudia Kaercher William Kirkland Nancy J. Kramer & Christopher Celeste ^Kronos Rachel and RJ Lambert William Leinheiser Julie C. Lugo Tiffany Lum ^KB Property Maintenance, LLC Ashley Maldonado *Sun Pain Management Jonathan Manwaring, D.O. Paul and Tania Ondrejka Carl and Alana Podwika Magnolia Reyes William Rosenfeld Mary Lou Sandoval Tiari Schwab *Health Hunter Staffing Manny Tarango Christopher Vynalek Pietzsch Bonnett & Womack Justin and Oriana Lehman Wood George and Stella Xenakis $501-2500 Cancer Treatment Centers of America *Pacific Office Automation Katja Brundiers Robert Carter *Axis Eye Center *St. Joseph’s Medical Center *^Fester & Chapman Murray and Rochelle Cohen ^Cosmopolitan Medical Communications *Piper Jaffray & Company Eugene Elliott Schlein Foundation Kresge Foundation Robert S. Gorman, MD *Red Mountain Asset Group Michelle and Chris Hernandez Cecelia and Gerald Hofberger *Grace Hospice Nadeem Husain *Simon Med/ SMI Imaging LLC ^Sonoran Heart A Division of IMS Keith Lindor Deborah L. Loving Paul Lynne *NCB Capital Management *Human Resource Network *Southwest Neurology Tom O’Dea Essen & Allison Otu Michael and Suellen Plati Linda Redman Veronica Rendon Ali Rizvi Richard Siever Davinder Singh *Ballard Spahr Julian & Kisha Stewart John Swagert, MD & Karen Kolbe Duncan Tang *TheraPro Physical Therapy *Insight Imaging-Thomas MRI George Wang *eClinical Works Minesh R. & Rachana Zaveri $2501-7500 *^BBVA Compass Bank *^United Healthcare Kathryn Kolbe & William K. Rapp *^Sonora Quest Laboratories $7501-30,000 *Gammage and Burnham *Hernandez Companies *Northeast Healthcare Recruitment (AAS Holdings) ^Fry’s Food and Drug Stores *^One Neck IT Solutions *Lovitt and Touche, Inc. The Board of Visitors $30,000 + The Mayo Foundation *Gateway Breakfast Sponsors ^Race Sponsors Mountain Park has partnered with local schools to host student art galleries. View event photos HERE> PHOTOS ALINA NAVEREZ Community Art Days: keeping our eyes on the ball The Mountain Park Foundation is the extended arm which delivers tailored services to our unique client communities. Our tireless fundraising efforts are responsible for the intimacy, personality and specialty which characterize our clinics. Funds obtained by the Mountain Park Foundation have supported the construction of our new Gateway Clinic; installed handicapaccessible doors at our clinics; supplemented patients’ prescription costs; and provided transportation for our immobile cancer patients. The Mountain Park Foundation will continue to operate with two feet evenly grounded: one inside our clinics and the other outside our walls gauging and responding to the communities we serve. Our strong ties to communities in the Valley grant us knowledge about the wants and needs of our patients, and our 501(c)3 status grants us the platform necessary to bring these wants and needs into fruition. The Mountain Park Foundation ensures that Mountain Park will forever operate in the best interests of our patients. At Mountain Park, our goal is to provide this quality care and broaden the scope of those who benefit from it. The past year has been one of tremendous progress for Mountain Park; one in which we’ve accomplished the expansion of healthcare and the deepening of its services. We look forward to standing and building upon these successes in the coming year. Sincerely, Michelle Hernandez Executive Director Mountain Park Health Center Foundation CORPORATE OFFICE 2702 North 3rd Street Suite 4020 Phoenix, Arizona 85004 TELEPHONE: 602-323-3344 EMAIL: INFO@MPHC-AZ.ORG MOUNTAINPARKHEALTH.ORG