8 May 2014 Brightside Group plc ("Brightside", "the Group" or "the
Transcription
8 May 2014 Brightside Group plc ("Brightside", "the Group" or "the
8 May 2014 Brightside Group plc ("Brightside", "the Group" or "the Company") Final Results Major steps towards a longer term growth Brightside, the specialist insurance broker, is pleased to announce its audited Final Results for the 12 months to 31 December 2013. Financial Highlights: Revenue decreased by 2.9% to £88.6m (2012: £91.2m); Gross profit decreased by 3.7% to £60.6m (2012: £62.9m); Profit before tax decreased by 36.0% to £11.2m (2012: £17.5m); EBITDA before share based payments charges decreased by 16.9% to £18.7m (2012: £22.5m); Earnings per share decreased by 39.2% to 1.69p (2012: 2.78p); and Cash at bank and in hand £2.3m (2012: £7.8m). Operational Highlights: Paul Williams appointed as Chief Executive Officer; Total insurance policy sales increased by 2.4% to 476,708 (2012: 465,726); Annual insurance policy sales increased by 7.9% to 431,695 (2012: 400,210); Premium finance funding of new loans decreased to £143.8m in 2013 (2012: £167.0m), down 13.9%; Secured additional underwriting capacity creating a broader underwriting footprint for 2014; and Offer for Company valuing Brightside at approximately £127 million. Commenting on today’s results, Paul Chase Gardener, Finance Director of Brightside said: “2013 has been a year of transition for Brightside and whilst the Group's results did not deliver all that was hoped for, a significant amount of fundamental groundwork has been undertaken in the period.” “The Company today has announced, alongside this results statement, that it has reached agreement on the terms of a recommended cash acquisition by which the entire issued and to be issued ordinary share capital of Brightside will be acquired by a newly incorporated company indirectly owned by AnaCap II, LP, a fund managed by AnaCap GP Limited which is advised by AnaCap LLP (“AnaCap”), to be effected by means of a Scheme of Arrangement.” “The appointment of Paul Williams as our new Chief Executive Officer also marks a significant step forward for Brightside, and we were pleased to welcome him into the Group in February 2014. Paul brings with him a wealth of market and industry experience and his expertise will ensure that we continue towards our goal of establishing Brightside as the Insurance provider of choice to customers and insurers in the UK market.” Brightside Group plc Paul Williams (CEO) Paul Chase-Gardener (Finance Director) +44 (0)1454 63 4194 +44 (0)1454 63 4194 Cenkos Securities plc (Nominated Advisor and Joint Corporate Broker) Bobbie Hilliam / Harry Pardoe +44 (0)20 7397 8900 finnCap (Joint Corporate Broker) Stuart Andrews / Simon Johnson +44 (0)20 7220 0500 Yellow Jersey PR Limited (Financial PR & IR) Dominic Barretto / Anna Legge +44 (0)774 778 8221 Notes to Editors Brightside Group plc, (AIM:BRT) is a top 20 UK insurance broker with a history of rapid growth. The Group delivers market-leading and specialist insurance solutions to individuals and businesses across the UK, both online, directly through its websites and via leading comparison sites, and offline, through its UK call centres. The Group's insurance products are distributed through its own brands, which include One Insurance Solution, Commercial Vehicle Direct and eCar Insurance, and also through its Affinity Partners. These partnerships enable Brightside to develop fully white labelled insurance products with well known brands, including ASDA and Debenhams, which generate new income streams by bringing together the insurance expertise of the Group and the brand loyalty of its partners. Brightside’s core insurance broking business is supported by its premium finance, medical reporting and lead generation services. The Group’s success has come as a result of the unique blend of innovative use of technology and high performing industry experts who work within the business. With the aim of becoming the insurance broker and service provider of choice for customers and insurers, and the employer of choice, Brightside remains focused on commercial growth and outstanding customer service. For further information see - www.brightsidegroup.co.uk Finance Director’s Review Overview 2013 has been a year of transition for Brightside and whilst the Group's results did not deliver all that was hoped for, a significant amount of fundamental groundwork has been undertaken in the period. To support this groundwork we are pleased to welcome our new Chief Executive Officer- Paul Williams, who joined the Group at the end of February 2014. Paul joins us with a demonstrable track record, direct from Towergate Partnership Limited, Europe's largest independently owned insurance intermediary writing in excess of £2 billion of gross written premiums per annum. Paul's industry and M&A experience will ensure that we continue towards our goal of establishing Brightside as the insurance provider of choice to customers and insurers in the UK market. With regards to operations, the Group’s like for like total policy sales increased by 2% to 476,708 policies (2012: 465,726) and annual policy sales, our main benchmark of sales activity, increasing by 8% like for like to 431,695 policies (2012: 400,210). Sales performance however should be viewed in two distinct parts; H1 2013 saw annual policy sales of 232,536, a 19% like for like increase from the prior year. In contrast, H2 2013 saw annual policy sales of 199,159, a like for like 3% decrease from prior year. The performance in H1 2013 was driven by Affinity sales, for which there were no sales in the corresponding period of 2012 as the relationships began in H2 2012. The performance in H2 2013 was impacted by capacity constraints driven by the reduction in trading with Southern Rock Insurance Company Limited ("Southern Rock"), a former related party, which provided in excess of 40% of the Group's gross written premium ("GWP") in 2012, and the approach from Markerstudy Holdings Limited ("Markerstudy") which led to other insurers adopting a 'wait and see' approach before offering capacity to the Group. However, changes to the insurer panel have resulted in the Group finishing the year with a significantly stronger and more balanced panel, which importantly is not dominated by any one insurer. Despite the policy sales, the Group's income and profitability fell during 2013. This was primarily due to the available insurance underwriting capacity providing less competitive rates than previously, resulting in the achievement of a lower income per policy sold and an increase in the proportion of policies sold through our Affinity brands which attract a higher commission rate per sale. Furthermore, staff costs have increased from the prior year as a result of further investment in human capital to support the future growth plans of the business. The aforementioned approach from Markerstudy also detracted key management time away from the day to day work proving to be far more disruptive than we would have liked. 2014 has started positively with the announcement of new trading relationships with Rated People, the Co-operative and a leading FTSE 250 insurance business, in addition to announcing the extension of our existing relationship with Asda. Looking ahead we anticipate these to be the first of many new initiatives as we look to drive the Group forward. In January 2014 the Group completed a new share placing to raise £6.45m net of expenses. The fund raising was undertaken in order to prevent the possibility that the Group may breach a bank covenant linked to our premium finance facility. Despite the strong operational cash profile of the Group, the possibility of a breach had arisen due to a short term cash shortfall following the payment of legacy deferred consideration and advanced commission, and the covenant testing date falling during the Group's seasonally low cash period. Brightside and the insurance market Brightside is a distributor of insurance products through both online and call centre based sales channels together with a provider of ancillary services including its own premium financing products. In recent years, the insurance industry has seen that rising claims costs, caused by an increase in personal injury claims and fraud, have led to a cycle of rising premiums across the UK motor insurance market – a ‘hard’ market. The hardening of the general motor insurance market slowed in 2012 and we saw a gradual move towards more stable prices. As 2013 progressed the insurance cycle once more moved into a new phase with increased competition between insurers and improved results leading to falling premiums. A change in market conditions from, a 'hard' to a 'soft' market, brings mixed fortunes for insurance brokers. A soft-market typically results in lower broker commissions as commission income is typically calculated as a percentage of the premium written. However, during soft market periods, there is potential for growth in margins and policy numbers, as existing customers are less encouraged to shop around for the cheapest price and new business customers who are inclined to shop around, are more easily converted from a quote to a sale due to the attractive looking prices being offered by brokers in comparison to their existing premiums. Additionally, in a soft market, insurers will look to favoured brokers to help reinforce their premium distribution. Therefore, maintaining strong and profitable accounts with insurers will remain central to the ongoing success of Brightside. The increase in popularity of price comparison sites also fuelled change in consumer behaviour. For a broker with competitively priced underwriting capacity, coupled with efficient processes, price comparison sites provide a continuous stream of sales opportunities. However, at renewal stage customer loyalty is severely limited as those customers who initially made their buying decision based on price once again look to take advantage of the cheapest quote offered. Brightside’s offline businesses were historically developed using a broad base of competitive insurers providing a range of different products and prices. Going forward, a key part of the strategy is to replicate the panel approach within our on line businesses to ensure no reliance on any single insurer. We continue to have strong relationships with our existing insurer partners and remain focused on undertaking intelligent verification of policy holder details to ensure that our customers pay a fair price relative to their underlying risk profile. These strong relationships have also allowed us to develop exclusive schemes that help us to offer tailored policies which assist conversion in this highly competitive industry. In addition to our existing relationships, we were delighted to welcome new insurers to our online underwriting panel in 2013, with further insurers expected to join in 2014. We are also making good progress in our strategy to expand our strategic partnerships. A number of new partnerships struck in 2014 include a leading FTSE 250 insurance business, Rated People and the Co-operative. This, in turn, has helped us to further grow policy number and achieve a greater market share. We have strong relationships with our existing key partners and benefit mutually from growth in this area. We remain focused on using these relationships to obtain a greater proportion of leads directly and not through price comparison sites, which will reduce our average acquisition cost and dependency on price comparison sites as a source of new business. Directly obtained business should also further support future renewal retention rates. Brightside also continues to focus on maximising conversion rates, cross selling and premium finance opportunities. Activity within these areas is continually under review with continued investment in the customer journey seen as an important step in maximising our potential. As noted in previous statements, we continue to explore areas of the insurance broking market where historically we have not traded or currently have a sub scale offering, such as large commercial and online commercial policies. New sectors and routes to market represent further opportunities and we are continuing to explore areas to ascertain market size and potential profitability. Additionally, we will continue to develop the Group’s non-core areas including Quote Exchange and Injury QED Limited ("IQED"). In particular, the Group has been working to utilise the Quote Exchange pricing functionality to extend our market reach, to enhance our core business streams. Our overall aim for Quote Exchange is to become the dominant third party technology provider in the aggregator market and first choice for new entrants, new channels, and for insurers distributing new products. Developments in the year During the first half of the year, the Group saw significant changes in its ownership profile with the sale of the entire holdings of two of the founding Directors, Arron Banks and John Gannon, and the purchase of a significant strategic stake by Markerstudy, a Gibraltar based insurance company and an important trading partner. Following the purchase of a significant stake in Brightside the Board was approached by Markerstudy regarding a possible offer for the Group. Following a period of due diligence over the summer months, Markerstudy, having been granted a four week extension, requested a further extension to the deadline for making a formal offer for the Group, and at the same time indicated that its eventual offer would be in the range of 20p-22p per share. We believed that an offer of this magnitude would significantly undervalue the Group and, consequently, terminated talks on 10 September 2013. The period has also been heavily characterised by the finalisation of outstanding matters arising from the historical related party trading relationship with Southern Rock and its holding company Rock Holdings Limited. A total payment of £27.1m was paid to Southern Rock in 2013 to settle the remaining legacy issues between the companies, following the separation of directorships and shareholdings. On 27 February 2014 it was also announced that NewLaw Solicitors, a historic related party, would be purchased by Helphire Group plc. The Group was connected to NewLaw Solicitors by virtue of Paul S Chase- Gardener and Helen Molyneux, who were common Directors. Following the resignation of Paul S Chase- Gardener from NewLaw on 28 February 2014, NewLaw are no longer considered a related party as there are no longer common Directors with significant influence. Balance sheet The Group's balance sheet has net assets of £85.6m at 31 December 2013 (2012: £80.1m). Some £78.9m (2012: 67.3m) of the net assets are intangible assets which primarily relate to the amount paid to acquire insurance policy books and the system assets that support our on line sales. The continued growth of our core broking businesses demonstrates that the current value of these intangible assets would now be significantly in excess of their book value. Within trade and other receivables the premium finance loan book stood at £25.2m, of which £2.3m was deferred interest, representing a like for like decrease of 28% (2012: £35.6m). The reduction in size of our on balance sheet premium finance loan books was undertaken in order to manage our cash resources to make the required payments to Southern Rock as noted above. The £25.3m loan book balance was financed with internal cash resources and the use of our banking facility which was drawn to £20.5m at the year end. To compensate for the reduction in on balance sheet premium finance lending the Group increased its utilisation of third party premium finance funders during the year. The IQED receivables have remained consistent tracking the settlement profile of the case loads being represented with balances due at 31 December 2013 of £12.1m (2012: £12.4m). Of the IQED receivable £7.3m (2012: £10.4m) relates to a related party receivable from New Law (see related party note 29). The return on average capital employed (calculated as operating profit over total equity and long term borrowings) was 14% in 2013 (2012: 25%) demonstrating a high level of profits that are driven from our balance sheet. Cash and cash equivalents have decreased £5.5m from prior year driven by the settlement payments made to Southern Rock in the year. The trade and other payables have fallen slightly from prior year representing the overall decline in the value of business written over the second half of the year compared to prior year. Total current liabilities have decreased by £17.6m from the prior year, which is mainly due to the payment of deferred consideration of £17.0 made in H2 2013. The deferred consideration related to the acquisition of the eCar policy books. Cash generation During the period under review, Brightside generated £18.7m (2012: £22.5m) of EBITDA from the trading operations throughout the Group. See note 7 and 27. The funds that have been generated have primarily been used to pay the Southern Rock settlement balance of £27.1m. At 31 December 2013 draw down on our committed facility stood at £20.5m (2012: £17.5m), and as such undrawn facilities of £9.5m remained in place at the year end. The cash position is therefore supported by a committed banking facility of £30m against the Panacea Finance loan book receivable and a working capital overdraft of £3m, reverting to £1m as of February 2014. Brightside continues to utilise the facility against the premium finance loan book noted above as £25.5m at December 2013 as well as continuing to use generated trading cash, and the placement noted below, to fund the book. Opening net cash EBITDA (note 7) Acquisitions of other property, plant and equipment, and intangibles (net of proceeds on disposals) Payment of deferred consideration Drawdown of loan facility Loan book movement Dividends paid Corporation tax Other Closing net cash £000's 7,812 18,715 (18,341) (16,973) 3,000 10,330 (2,281) (4,463) 4,498 2,297 The Group's access to available cash has decreased from prior year following the settlement of the Southern Rock deals. 2013 £000's Cash (excluding client cash) 1,535 Available and undrawn premium finance facility* 9,500 Total available cash 11,035 * Note that the premium finance facility can only be used for the premium finance business. 2012 £000's 6,227 12,500 18,727 Key Performance Indicators The Group uses a variety of Key Performance Indicators (“KPI's”) to measure the success of its individual business units. These include daily and monthly financial KPI's, measured against budgeted targets which are set annually. Examples of such KPI's are quote to sale conversion rate, renewal retention rate, and income per policy, all of which vary across the different Group businesses. In order to measure the success of its premium finance operation, the Group measures the premium finance penetration rate, which varies by insurance broking business, the average loan value and the number of loans processed per member of staff. On a monthly basis, the Group prepares a number of non-financial KPI's to monitor the operational efficiency of its businesses. These include: - the number of sales per head, which management uses to identify efficiencies and motivate staff; the number of medical reporting instructions received, and experts instructed, which enables management to identify the growth of the medical reporting agency; - the number of leads transferred internally and externally, which enables management to measure the exposure to varying income streams within the lead generation unit; total headcount which enables management to identify the growth and success of the business units; and staff absenteeism rates, which management use to compare across business units and industry standards. Dividend policy The Board remains committed to the principle of a progressive and sustainable dividend policy while it is a listed company, subject to the availability of cash resources and on-going bank facilities. However due to the announcement today that the Company has reached agreement on the terms of a recommended cash acquisition of the Company by AnaCap, the Board will not be making any final dividend payment for 2013. The non-payment of a dividend follows negotiations with AnaCap in reaching the offer price for the Company. The regulatory environment and challenges ahead 2013 brought change in the regulatory environment with the Financial Conduct Authority (FCA) and the Prudential Regulation Authority ("PRA") taking over from the outgoing Financial Services Authority on 1 April 2013. For general insurance intermediaries, the FCA became the new regulator and as anticipated the FCA has taken a more pre-emptive approach to supervising firms by intervening earlier to prevent problems crystallising. Although classified as a flexible portfolio Group for FCA purposes, meaning that the Group is subject to a “touch point” once during a four year cycle, the Group continued to strengthen its compliance posture throughout the year, working in close co-operation with the Risk Manager and Internal Audit Department to evaluate regulatory risks and improve governance arrangements. Brightside embarked on a review of its sale procedures (including disclosure and suitability of optional extras) and incentivisation scheme, in order to ensure that customers are treated fairly at all times. A Treating Customers Fairly ("TCF") committee was also established, with the specific objective of ensuring that the Group remains compliant with the 6 customer outcomes required by the regulator whilst implementing a system of continuous improvement to enhance the customer experience. The independent review of corporate governance commissioned in late 2012 was completed early 2013 and all recommendations implemented. 2014 will see the control of regulatory responsibility for consumer credit legislation transferring from the Office of Fair Trading to the FCA. This will mainly affect Panacea Finance Ltd. Whilst a more interventionist approach is expected, Brightside is well placed for a smooth transition to the new regime. Outlook and Offer Whilst we have firm plans in place to address the capacity issues experienced during 2013, these plans have a significant delivery lead time and as a result trading in Q1 2014 has continued to be adversely affected by lower than expected capacity. In addition unfavourable insurer rating changes affecting much of the UK motor sector have impacted on our relative competitiveness and the income per policy achieved on each policy sale. The Board therefore expects the trading performance for the first half of 2014 to be disappointing. In February 2014, Paul Williams joined the Board as Chief Executive Offer. As part of Paul Williams appointment the Board has considered the mid-long term strategic direction of the Group. To this end, the Board remains convinced its focus on expanding its underwriting panel, increasing the business it undertakes through affinity relationships and expansion of both the online and offline niche areas is in both the businesses and shareholders best interests. The Board also believes that significant further investment in the development of the Company IT platform together with potential acquisitions will be needed to increase competitive advantage, extend its trading niches and to increase the level of revenue achieved by the Group. Based on the restructuring, the further investment required in the Company and the time it will take to implement this strategy the Board believes it is the correct time to consider a sale of the business. In line with the above, the Company today has announced, alongside this results statement, that it has reached agreement on the terms of a recommended cash acquisition by which the entire issued and to be issued ordinary share capital of Brightside will be acquired by a newly incorporated company indirectly owned by AnaCap, to be effected by means of a Scheme of Arrangement. Under the terms of the Scheme, each Brightside Shareholder will be entitled to receive 25 pence in cash for each Brightside Share, valuing Brightside’s existing issued and to be issued ordinary share capital at approximately £127 million. The Directors believe the offer price reflects a fair price for the Brightside Group and provides Shareholders with an opportunity to realise their entire shareholding in cash at a substantial 32 per cent premium to the Brightside share price prevailing on 7 May 2014 (being the last Business Day prior to the Announcement). The Directors note that there can be no guarantee that Brightside Shareholders would otherwise be able to realise their shareholdings in Brightside at a price of 25 pence per Brightside Share or higher in the short to medium term. Taking these factors into account, the Directors unanimously recommend that Brightside Shareholders vote in favour of the Scheme at the Court Meeting and the Special Resolutions to be proposed at the General Meeting. Our staff As always, I would like to recognise the huge contribution made by our staff, our management team and Board of Directors to making Brightside the hugely successful business it is today. In a year where we have taken some major steps towards our longer term growth it is imperative that I recognise the most important driving force behind this growth; our people, their unfailing dedication and enthusiasm. It is our aim to become the employer of choice for staff and it is in response to the continued support we receive from our loyal staff base that we continue to develop and promote our people from within at every opportunity. Our staff remain motivated and committed to the achievement of our agreed 2014 business plan, which projects further growth across all aspects of the Group. P S Chase-Gardener Finance Director Brightside Group plc Report of the Directors for the Year Ended 31 December 2013 Principal Activities The principal activities of Brightside Group plc, “Brightside” or “the Group” in the year under review were those of insurance broker, premium finance provider, medical reporting agency, lead generator, and provider of software and web services. Dividends The Board remains committed to the principle of a progressive and sustainable dividend policy while it is a listed company, subject to the availability of cash resources and on-going bank facilities. However due to the announcement today that the Company has reached agreement on the terms of a recommended cash acquisition of the Company by AnaCap, the Board will not be making any final dividend payment for 2013. The non-payment of a dividend follows negotiations with AnaCap in reaching the offer price for the Company. Directors The following directors served in the year: • • • • • • • Paul Chase-Gardener; John Gannon (resigned 31 May 2013); Martyn Holman (resigned 28 November 2013); Christopher Fay; Helen Molyneux; Julian Telling; Stuart Palmer; Audit Committee The Audit Committee throughout the year comprised of the following non-executive Directors: • • • Stuart Palmer (Chairman); Helen Molyneux; and Julian Telling. The Board considers that the committee members have the relevant expertise and experience to carry out their responsibilities. The committee met three times during 2013, and the Audit Committee Chairman and Julian Telling were present for all, Helen Molyneux for two. The meetings are attended, by invitation from the Chairman, to the Chief Executive, the Finance Director and the Company Secretary. The Committee also meets the external auditor in the absence of any other Executives. The audit committee chairman meets separately with the external and internal auditors during the year. The Audit Committee is responsible for : • • • • • • • reviewing the interim and full year financial statements together with any additional announcements reviewing the accounting principles, policies and practices adopted in the preparation of the interim and year end statutory accounts; overseeing the compliance with FRC rules and regulations; reviewing the scope and findings of the external audit; making recommendations to the Board on the terms of appointment and fees of the external auditors; reviewing the framework of internal control as well as the risk management systems; and reviewing management reports by the internal audit department as well as agreeing the plan for the forthcoming year. The committee keeps under constant review the external auditor's independence, including any non audit services that are to be provided by the external auditor (details of these fees can be found in Note 8). The external auditor reports to the Audit Committee each year on the actions they have taken to comply with professional and regulatory requirements to ensure their independence. In addition the external auditor operates a policy of audit partner rotation as well as using an independent Principal and a Technical Review department. There is a formal whistleblowing policy which is reviewed on an annual basis by the Board. Remuneration Committee The Remuneration Committee is comprised of the following non executive Directors: • • • • Julian Telling (Chairman); Christopher Fay; Helen Molyneux; and Stuart Palmer. The Remuneration Committee is responsible for making recommendations to the Board on the remuneration and benefits of the executive Directors and senior executives of the Group. Budgets & Reporting Each year the Board approves the annual budget, which includes an assessment of key risk areas. Performance against budget is monitored throughout the year with the Board receiving regular reports on actual performance against budget. Underpinning the budget is a system of internal financial control, based on authorisation limits and tiers of authority. Management Structure The Board has overall responsibility for the Group and focuses on the overall Group strategy and the interests of shareholders. There is a schedule of matters specifically reserved for decisions by the Board. The Board has an organisational structure with clearly defined responsibilities and lines of accountability and the executive Director has been given responsibility for specific aspects of the Group's affairs. Quality & Integrity of Personnel The integrity and competence of personnel are ensured through high recruitment standards and subsequent training courses. High quality personnel are seen as an essential part of the control environment. Corporate Governance The Board recognises the value of good corporate governance and has set out its corporate governance statement on pages 22 to 24. Employees The Group is committed to providing employment practices and policies which recognise the diversity of our workforce and ensure equality for employees regardless of sex, race, disability, age, sexual orientation or religious belief. Employees are kept closely informed of major changes affecting them through such measures as team meetings, briefings and internal communications. There are well established procedures to ensure that the views of employees are taken into account in reaching decisions, and ongoing training is provided when required. Full and fair consideration is given to all applications for employment received from disabled people. Disabled employees and those individuals becoming disabled during the course of their employment with the Group receive full and fair access to training offered by the Group, and to career development and promotion opportunities available. Payables Payment Policy The Group aims to pay all of its creditors promptly. For trade payables it is Group policy to: • agree the terms of trade at the start of business with each supplier; and • pay its suppliers in accordance with the agreed terms of trade. Substantial Shareholdings As at the 7 May 2014, the Board is aware of the following substantial interests in the issued share capital of the Group, other than those of the Directors of the Group: Schroders Investment Management Limited Markerstudy International Limited Moore Capital Management L Hughes Aviva Investors Global Services Stena International Sarl J H Bowers % Holding 15.38 12.07 8.31 6.21 5.98 5.94 5.88 Health and Safety The Group has defined procedures to ensure compliance with Health and Safety Regulations. In addition, there is regular communication with employees on safety matters. Environment The Group is committed to the protection of the environment and aims to minimise the impact of its business activities by ensuring effective environmental management and compliance with all relevant laws and regulations. Management review environmental considerations as part of their decision making process and will strive to improve performance by minimising waste and maximising recycling wherever possible. Management communicate with interested parties on environmental issues, and provide training where appropriate. Political and Charitable Donations The Group made charitable donations of £19k (2012: £6k) to various local and national charities to support their charitable causes during the year. No political donations were made during the year (2012: nil). Statement of Directors’ Responsibilities The Directors are responsible for preparing the Strategic report, Directors’ report and the financial statements in accordance with applicable laws and regulations. Company law requires the Directors to prepare Group and Company Financial Statements for each financial year. The Directors are required by the AIM Rules of the London Stock Exchange to prepare Group financial statements in accordance with International Financial Reporting Standards ("IFRS") as adopted by the European Union (“EU”) and have elected under Company Law to prepare the Company financial statements in accordance with IFRS as adopted by the EU. The financial statements are required by law and IFRS adopted by the EU to present fairly the financial position of the Group and the Company, and the financial performance of the Group. The Companies Act 2006 provides in relation to such financial statements that references in the relevant part of that Act to financial statements giving a true and fair view are references to their achieving a fair presentation. Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and the Company and of the profit or loss of the Group for that period. In preparing each of the Group and Company financial statements, the Directors are required to: • select suitable accounting policies and then apply them consistently; • make judgments and accounting estimates that are reasonable and prudent; • state whether they have been prepared in accordance with IFRSs adopted by the EU; and • prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and the Company will continue in business. The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group’s and the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Group and the Company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Group and the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Brightside Group plc website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. So far as the Directors are aware: • • there is no relevant audit information of which the Group’s auditor is unaware; and each Director has taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. Auditor The auditor, Baker Tilly UK Audit LLP, will be proposed for re-appointment in accordance with Section 485 of the Companies Act 2006. ON BEHALF OF THE BOARD P S Chase-Gardener Director 7 May 2014 Strategic Report for the year ended 31 December 2013 Business Review and Future Developments Insurance Broking Overall our core broking businesses performed strongly during the year and continue to drive growth within the Group. Total policy sales increased by 2% to 476,708 (2012: 465,726). Policy Type eCar & Affinity eBike Van insurance - online Online Sub-total 2013 Policy Sales (number) 250,958 29,255 4,630 284,843 2012 Policy Sales (number) 179,152 42,137 21,618 242,907 % Increase / (Decrease) 40% (31%) (79%) 17% Commercial Van insurance - offline Personal Lines, Taxi, and Minibus & Affinity Home Offline Sub-total 36,413 81,751 28,688 33,447 91,196 32,660 9% (10%) (12%) 146,852 157,303 (7%) Total annual policies 431,695 400,210 8% Total monthly policies 36,136 54,095 (33%) Online Home GAP Life Total other policies 2,166 6,711 8,877 3,636 7,524 261 11,421 (40%) (11% (100%) (22%) 476,708 465,726 2% Total In addition, the Group sold a further 20,786 short term car insurance policies during the year (2012: 26,787). These policies have an average duration of 2-3 days. Overall, we have seen a growth in policy count by 2% but a slight decline in revenue compared to prior year. The trend of policy sales growing faster than revenue is characteristic of the soft market, as decreasing premiums naturally decrease broker commissions and signify an increase in competition for business between insurers. As a broker our strategy is to continue driving forward in our traditional areas of strength, which are the SME and motor sectors (comprising both commercial and personal lines products) combined with a further focus on improving our processes to derive better profitability. We have also invested in improving our customer journey to support the strategy of increasing our renewal retention rate. In addition, we continue to explore sectors and routes to market where historically we have not traded or currently have a sub-scale offering, such as large commercial and online commercial policies, to ascertain the market size and potential profitability. Online Broking Our strategy through 2013 has been to focus on our key online and affinity partner sales which have grown by 40% from prior year. This does come with mixed fortunes, however, as this growth is partly offset by a fall in online bike and van policies as a result of underwriters withdrawing a proportion of their capacity from these areas. During 2013 we have been working with our insurer partners to support our ‘online’ brands. We are therefore pleased to announce that we will be going live with a number of new insurers in 2014 across our Brands; eCar, ASDA Money and Debenhams Personal Finance. New insurers to the panel include Ageas, LV, AXA, Aviva and RSA. The ASDA brand forms a major offering in our Affinity partnerships and we are pleased to report that we have agreed a new exclusive four year agreement with ASDA to provide both car and van insurance products under the ASDA Money personal finances brand. As part of this agreement, ASDA are committed to provide a minimum of 400,000 direct quotes via the ASDA Money site. This new agreement brings significant strength to our Affinity offering with direct quotes being supported by our extended underwriting panel. In addition, we have been in negotiations with another of our white label partners, Debenhams, to provide them with exclusive car insurance products for their ‘store card holder’ and ‘loyalty’ customer base, which is due to launch in H1 2014. As per our strategic aim we look to partner with household affinity brands to negate an over reliance on the price comparisons sites, and I am sure there will be significant announcements of partners through 2014. In Q1, 2014, we aim to partner with a new digital marketing agency with the aim to acquire more customers for eCar, eBike and eVan, again to further widen our channels to market. Utilising our quote exchange technology to exploit untouched areas of the market has been a key objective of the year and we are delighted to announce that from Q1 2014, we will be operational with a niche car insurance brand “Logical Choice” to acquire customers via the price comparison sites and complete the sale offline. By using our quote exchange technology in this way we have been able to provide specialist rates to customers. We are continually working to identify the next opportunity for using our bespoke technology and will work to continue its integration in 2014. A key focus of our year has been on improving our processes to derive better profitability, with a keen focus on improving the customer journey. We have particularly focused on our validations process, integrating new technology which validates customers at point of sale. The introduction of this new validations measure is our commitment to combat fraud and demonstrates our intention to become “broker of choice.” Improving validation techniques protects our insurance partners from exposure to fraud and consequently allows us to provide better rates to customers as the majority of insurers have already confirmed additional discounts or enhanced rates on the back of our latest validation measures. This initiative will be rolled out to the other business units later in 2014. Offline Broking Our offline broking units have experienced a year of transition in 2013. The strategy for this business is to continue to offer tailored advice, expertise and a diversity of offerings at the point of sale. We have delivered a robust performance in terms of policy sales and as the market becomes increasingly more competitive in retaining existing customers, we have focused our strategy on maximising renewals and targeting our marketing spend on the most profitable channels. We are pleased to announce Brightside’s new partnership with a leading FTSE 250 insurance business, to provide commercial vehicle insurance for two major brands after winning a three year contract in 2013. The partnership, which sees Brightside delivering fully serviced commercial vehicle insurance, launches in the first quarter of 2014 with customers able to buy commercial vehicle insurance online or over the telephone. Brightside expects to write £44m of commercial vehicle premium over the 3 year partnership. The additional 64,000 commercial vehicle policies will also present a significant opportunity for our established SME cross sales business model. We are delighted with this new partnership and hope to build on this relationship over the next three years. It is with pleasure that we can report that from February 2014, Brightside will be partnering with RatedPeople.com, the UK’s largest online trade recommendation service, and became their sole insurance partner. Brightside will be offering its’ commercial vehicle and public liability insurance to RatedPeople.com's 34,000 registered trade members and expects to receive circa 18,000 direct leads in the 12 months of the partnership. There will also be opportunities for Brightside’s established SME cross sales business model. Both Brightside and RatedPeople.com have a strong focus on innovation and delivery and we are delighted by this partnership and the value it is going to bring to the market. We have been working with our Quote Exchange technology to deliver a quotation facility initially for Taxi (Minibus and Non Standard Van) which will reduce quote times from 45 minutes to 15 minutes. The reduction in handling time is an exciting step forward in the efficiency of our customer journey and will enable us to increase the volume of quotations we can handle, and in turn deliver an aggregator solution that will generate additional leads at a lower acquisition cost. Lastly, we have been appointed on an exclusive basis by the Rugby Football League for the Super League and Championship provider. This will generate approximately 1,000 opportunities for the sale of all Pro Sport products and opportunities for cross sale to Private Car, Household and Personal Accident Products. In addition, we have purchased the QBE Minibus Club Account website in 2013 which we anticipate will generate us around 200 quotes per month which will directly feed into our offline broking offering. Alongside these exciting partnerships, Brightside are to commence a six month trial in 2014 with The Co-Operative Insurance to monetise commercial vehicle insurance enquiries that are either outside of the Co-Operative’s underwriting footprint, or that did not result in a sale. This opportunity will enable Brightside to use its access to specialist schemes to fulfil the customers' insurance needs and provides an exciting new opportunity for the Group. As previously reported, our monthly, online Home, GAP and Life products are being scaled back to allow the Group to focus on annual policy sales and as a result total policy sales grew by 2%, against 8% growth in annual policy sales. Following a previous decision to scale back our life insurance brokerage in 2012, we continue to provide a service to our existing policy holders in order to limit any potential claw back resulting from the cancellation of our existing policy base. Premium Finance During the year our premium finance unit processed 274,485 loans (2012: 269,603), an increase of 1.8% on the prior year. These loans represented £143.8m of new premium finance (2012: £167.0m), of which £85.9m or 157,047 loans were funded through the Group’s balance sheet (2012: £119.6m or 191,364 loans). The trend of a higher number of loans financed with a lower overall premium is indicative of a softening market where policies are sold at a lower premium. The increase in the volume of loans processed can be attributed to a combination of an increase in the number of policies sold by the Group’s brokerages, and an improved premium finance penetration rate achieved by the Group. In particular, higher penetration rates on the Affinity products during 2013 contributed to the income prospects for the premium finance division. During the period, 57.2% of the premium finance loans generated were financed on the Group’s balance sheet against 71.0% in 2012. In terms of absolute value, this represents a reduction of £34m financed by the Group’s premium finance unit, which instead have been placed with our third party finance provider, Close. The decision on where to fund policies is dependent on the day to day liquidity of the Group. Moving forward, the unit will continue to focus on delivering a high quality, increasingly automated service to its customers supported by a well-trained and helpful customer service team. The customer journey has been a key part of this review and developments are underway in Panacea to improve the customer payment portal to ensure faster transaction times in addition to looking at alternative payment arrangements for customers. The continued growth in the policy sales achieved by the Group’s insurance broking division is expected to translate into further premium finance opportunities. Consequently, the unit will continue to work with its funding providers to ensure it has sufficient capacity to fund all of the opportunities generated, and to maximise the number of those opportunities which can be funded internally. Lead Generation and Debt Management Our lead generation business, Connect, supports our offline brokers’ new business sales by generating leads for the sales teams to convert. An integral part of this offering is our Quote Exchange unit which designs and builds specialist technology which is used by price comparison and aggregator websites to obtain data from insurers and brokers for presentation to the end customer. Quote Exchange has seen some major developments in the year, being used in both the online field to capture the niche high end car broking, and offline, as a quotation assistant for the Taxi offering. By using this technology we have managed to extend our footprint to previously untouched areas of the market. Both of these offerings illustrate our continued development and use of the Quote Exchange technology to improve our processes and widen our underwriting footprint. Our lead generation business showed a robust performance during 2013, focusing on improving the quality of leads transferred to the sales team and on efficiencies within the unit to reduce costs. Notably, the unit has reduced its external transfer of leads in 2013 to focus on delivering the best leads possible to the internal broking units. This process of re focusing on internal conversion quality rather than quantity of leads transferred will continue in 2014, with greater integration with our off line broking businesses expected to benefit the Group’s profitability. Following the strategic review of the future direction of the Group, the Directors made the decision to dispose of the debt management arm of the business, “Debt Help.” This arm of the business was immaterial in size and generated a profit on disposal of £0.1m. Medical Reporting IQED, the Group’s medical reporting agency continues to support the Group’s policy holders by providing them with medical reports in relation to claims made for personal injury, generally following a road traffic accident. As a result of referrals received from the Group’s policy base, and also from other third party sources, IQED processed 37,291 instructions for medical reports and rehabilitation treatment in 2013, against 36,282 instructions in 2012, an increase of 3%. During 2013 the personal injury sector was subject to a significant amount of regulatory scrutiny and reform, with the most significant event being the introduction of the Legal Aid, Sentencing and Punishment of Offenders Act 2012, in April 2013. This new legislation, which restricted lawyers from paying for instructions from third parties or from receiving payment for instructions made to third parties, combined with a reduction in the fees a lawyer receives for undertaking personal injury work, had a significant impact on the sector as many law firms and claims management companies had built their business on a referral fee model. These changes impacted the medical reporting sector in a number of ways, with some solicitors exiting the personal injury sector altogether, whilst others have looked to take medical reporting more in house or settle more cases without the need to obtain medical evidence. Although this new legislation has now been in place for 1 year the industry still remains in a state of uncertainty with further regulatory reforms on the horizon covering areas such as expanding the fixed fee regime for solicitors processing personal injury claims and introducing approved expert panels to undertake the assessment of personal injury claims. This uncertainty is likely to further impact the personal injury sector, including both the wider medical reporting industry and IQED over the coming months. To combat the structural changes within the industry, IQED worked closely with the Group's insurer relations team during 2013, to identify prospective insurance industry partners who could refer work to IQED alongside any existing relationship they already have with the Group's insurance broking division. During the course of 2014 these opportunities will continue to be assessed and where possible developed into active relationships for IQED. In addition the unit continues to develop its network of referrers and business partners and continues to investigate work streams which require the provision of a medical report both inside and outside of the personal injury arena. Software and web services The software and web services division consists of three units which come together to support our online system; firstly E Systems Limited owns the eSystem which is the Group’s bespoke on line system used to distribute and administer eInsurance and Affinity partnership branded products, secondly E Development Limited which develops and provides maintenance for the bespoke on line system, and lastly Quote Exchange Limited which underpins the Group’s eCommerce product offerings and Affinity partnerships. The eSystem is in a constant state of rapid development and our objective is to ensure that it is fully scalable and adaptable to the introduction of customer and insurer offerings alike. Quote Exchange together with the eSystem provides the Group with agility and the technical resource to enhance our own brand and our Affinity partnership brands to quickly take advantage of opportunities as they arise. This has been illustrated both in the online and offline sections of this report with Quote Exchange technology being used to capture the niche high end car broking offering through Logical Choice, and offline, as a quotation assistant for the Taxi offering. Through our strategic review of processes and efficiencies conducted in the year, we have identified a number of initiatives to reduce costs in the coming year, including negotiating better deals for our online hosting environment and working towards creating a single network provider, to provide a higher quality service that provides enhanced security measures. Developments are also underway for the infrastructure that supports our online product offerings; Brightside Group IT owns the applications that make up the eSystem, a system developed and hosted solely for the Brightside Group. It therefore has responsibility for its strategic direction. We recognise that the legacy architecture of these applications limits the business agility and as such have initiated a continuous improvement project of redevelopment. Principal Risks and Uncertainties There is a continuous process for identifying, evaluating and managing risks and uncertainties faced by Brightside. The Group operates a process of reasoned judgements that takes into consideration the likelihood and consequences of each risk, when assessing those risks it considers to be significant. The principal risk identified, their control mechanisms and mitigation strategies are discussed at each Audit Committee meeting. The Board receives regular reports on any major issues that arise during the year and makes an annual assessment of how the risks have changed over the period under review. The risk profile of the business has not changed significantly this year and the Board has identified the following principal risks and uncertainties which could impact upon the Group’s ability to achieve its objectives. The list does not include all the risks that the Group faces and they are not presented in any order of priority. Risk Type Business resilience Risk Major loss or damage to the Group's infrastructure would impair its ability to operate effectively and would have a negative effect on profitability. Mitigating factors/controls To reduce the impact of such an event, business continuity plans are periodically tested. The Group has invested in a workplace recovery facility hosted by a third party, which allows it to relocate to an alternative site. Financial exposure is further reduced through an appropriate insurance programme protecting both the capital assets and revenue of the business. Client data security The business handles a considerable volume of data including payment transaction information. Data leakage, whether through unauthorised access to the Group's IT network, loss of data transmitted over public networks or loss by any other cause, would adversely impact the business. The Group takes a pro-active approach to data security through its IT Security Policy and employment of a dedicated IT Security Manager. Compliance with the Payment Card Industry Data Security Standard is managed through a system of re-engineering to reduce the type of data stored and through the deployment of a Qualified Security Assessor. Regular network testing and vulnerability scanning is carried out to ensure that the Group's IT environment remains secure. Underwriting capacity The Group is exposed to the cycles of the insurance market and the potential failure or loss of individual insurers. The Group works to constantly ensure that it has adequate capacity available to service its customers particularly in the on-line channel. The Group continues to work with quality insurance providers and is continually seeking out and adding new members to its panel. We believe our capacity exposure risk will be reduced by increasing the number and quality of members together with our fraud detection techniques producing the underwriting results the providers expected. Risk Type Strategic risk Risk The Group's future growth is dependent on its ability to implement its strategy in a competitive environment whilst improving efficiency and maintaining strong financial controls. Failure to do so could have an adverse effect on the Group's financial condition. The business model is open to value adding acquisitions. Changes in customer behaviour and The growth of the internet increases online competition competition faced by call centre operations. Any changes in product distribution, and in particular aggregator models, could affect long-term profitability. Conduct of business and prudential Many activities of the Group are regulation subject to conduct of business and prudential regulations as laid down by the Financial Services and Markets Act 2000. Failure to comply with the rules and regulations of the UK regulator, the Financial Conduct Authority (FCA), could affect the trading activity of a subsidiary company or result in withdrawal of authority to carry out regulated activities. Mitigating factors/controls Future strategy is developed by the Chief executive office and senior executive team members and is considered and approved by the Board. To ensure that the strategy is communicated and understood, the Group engages with a wide range of stakeholders. This process helps to ensure that the strategy remains relevant and improves the likelihood of success. The executive team is mindful of current economic conditions and the need to control costs across the business. Acquisitions are subject to a full due diligence process. The risk is reduced by having a forward thinking strategy to deliver both online and offline products according to our clients needs, thus satisfying the changing purchasing behaviour of customers. The Group's experience in successfully bringing innovative electronic products to the market ensures it is able to adapt to the changing online competition. In order to deliver profitability to product underwriters, and a competitive pricing proposition to customers, the Group has market leading underwriting controls. The Group mitigates this risk through a dedicated (and recently strengthened) Compliance Team which conducts regular monitoring of the systems and controls that have been implemented to ensure conformity with FCA rules and Consumer Credit legislation. This is supplemented by a system of focused reviews that is carried out by the Group’s Internal Audit Department. The Group finance department closely monitors compliance with the minimum capital requirements and ensures that other prudential requirements are fulfilled. Risk Type Liquidity and other financial risks Risk The Group is exposed to financial risks through its use of financial instruments in the ordinary course of business. Mitigating factors/controls Please refer to financial risk management in Note 3 to the financial statements. Internal Control and Risk Management The Board of Directors is responsible for the Group's system of internal control. Although no system can provide absolute assurance against material misstatement or loss, the Group's system is designed to provide the Directors with reasonable assurance that problems are identified on a timely basis and dealt with appropriately. Key procedures that have been established, and are designed to provide effective internal control, include: • • • daily reconciliation of cash balances; on-going monitoring of expenditure through a stringent purchase order sign off process and budgetary review process; and regular financial performance monitoring within a financial planning and budgetary framework. The Group’s risk management strategy provides a structured way of ensuring all material risks are identified, prioritised and mitigated. The Audit Committee receives a report from the Risk and Compliance Officer each time it meets and is thereby able to monitor risk management activity. Risk controls were in place for the period of this report and up to the date of approval of the report. Financial Risk Management Objectives and Policies The Group's activities expose it to a variety of financial risks, including liquidity risk, interest rate risk and credit risk. The Group's overall risk management programme focuses on the unpredictability of financial markets and seeks to minimise potential adverse affects of the Group's financial performance. Risk management is carried out by the central treasury function, implementing policies approved by the Board of Directors. Liquidity Risk / Cash Flow Risk The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet its forseeable needs and by investing cash assets safely and profitably. To manage liquidity risk the Group continually monitors forecast and actual cashflows to ensure it has sufficient cash to meet operational needs while maintaining sufficient headroom to provide cover for unexpected events. During the year the Group negotiated the renewal of the banking facilities with Clydesdale Bank to support its premium financing activities. Interest Risk The Group is exposed to interest rate risk as the Group borrows at fluctuating (bank borrowing) interest rates and provides premium finance at fixed rates. The Group monitors its banking facilities and compliance with related covenants as required. In January 2014, in response to a potential covenant breach linked to the Company's premium finance facility, the Group completed a new share placing to raise £6.45m net of expenses. Group monies are also monitored to ensure that the minimum interest charges are paid on borrowings by ensuring that available cash balances are used to offset overdrafts before being deposited at lower interest rates. Credit Risk Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss. The principal credit risk for the Group arises from its trade receivables in its insurance broking, premium finance, lead generation, and medical reporting businesses. In order to manage credit risk the Directors have incorporated a range of credit control procedures to monitor receivables across the Group and to ensure that any amounts due are collected on a timely basis. Credit searches are also performed on clients above a certain value to minimise the risk in this area. Post Balance Sheet Events On 24 January 2014 Brightside plc issued an additional 45,627,400 new ordinary shares of 1pence each, raising £6,844,110. The placing was supported by existing institutional shareholders of the Group. Outstanding at the date of signing is a pending litigation case with Southern Rock Group regarding a number of specific issues relating to the termination of contracts. Brightside Group plc is currently preparing a positioning statement in advance of mediation, however, at this stage an estimate of the financial effect of the litigation cannot be made. The information usually required by IAS 37 Provisions, Contingent Liabilities and Contingent Assets is not disclosed on the grounds that it can be expected to prejudice seriously the outcome of the litigation. The directors are of the opinion that the claims made by Southern Rock Group can be successfully resisted by the Group. The Company today has announced, alongside this results statement, that it has reached agreement on the terms of a recommended cash acquisition by which the entire issued and to be issued ordinary share capital of Brightside will be acquired by a newly incorporated company indirectly owned by AnaCap, to be effected by means of a Scheme of Arrangement. Under the terms of the Scheme, each Brightside Shareholder will be entitled to receive 25 pence in cash for each Brightside Share, valuing Brightside’s existing issued and to be issued ordinary share capital at approximately £127 million. The Directors believe the offer price reflects a fair price for the Brightside Group and provides Shareholders with an opportunity to realise their entire shareholding in cash at a substantial 32 per cent premium to the Brightside share price prevailing on 7 May 2014 (being the last Business Day prior to the Announcement). The Directors note that there can be no guarantee that Brightside Shareholders would otherwise be able to realise their shareholdings in Brightside at a price of 25 pence per Brightside Share or higher in the short to medium term. ON BEHALF OF THE BOARD P S Chase-Gardener Director 7 May 2014 Officers for the year ended 31 December 2013 Dr Christopher Fay CBE – Non Executive Chairman PhD. BSc, C.Eng, FREng, FRSE, FICE & FEI In addition to his role as the Non-Executive Chairman of Brightside, Dr Fay is also currently the Non-Executive Chairman of Iofina plc, and a Non-Executive director of Stena International Sarl. From 1999-2011 Dr. Fay was a Director, Chairman of the S&SD Committee and a member of the Remuneration and Audit Committees for Anglo-American plc. From 1993-1998, Dr. Fay was Chairman and Chief Executive of Shell U.K. Limited, a leading integrated oil, gas and chemical company in the UK. Dr. Fay was non-executive director of The Weir Group plc 2001-2003, senior non-executive director of BAA plc 1998-2006, Chairman of ACBE (Government Advisory Committee on Business and the Environment) 1999-2003. Educated at Leeds University where he received a BSc and a PhD in civil engineering, Dr. Fay was awarded a CBE in 1999 for services to the gas and oil industry. Paul Williams - Chief Executive Officer (appointed 24 February 2014) Paul Williams joined Brightside Group plc as Chief Executive Officer in February 2014. Since beginning his career on the Royal Insurance graduate scheme focusing on commercial underwriting and sales, Paul has held many senior positions in the insurance industry. He then went on to head up a number of broking organisations including Hill House Hammond Business, before becoming Regional Managing Director at the Towergate Partnership Ltd in 2004, where he spent ten years and ultimately progressed to UK Broking Director controlling £1.2bn of premium. A graduate of the Ashridge Business School Executive Leadership Programme, Paul has significant leadership experience, excellent connections across the industry and a proven record of income growth in commercial broking Paul Chase-Gardener ACA – Interim Chief Executive Officer and Finance Director Paul originally co-founded Brightside in February 2005. In addition to being one of the co founders of Brightside, Paul was previously the Chairman and Finance Director of Group Direct Limited, which was subject to a reverse takeover by Brightside in June 2008. Paul is a chartered accountant having trained and qualified with Price Waterhouse. Paul is also a non executive director of Iofina plc, an AIM listed iodine production company based in the USA. Helen Molyneux – Non Executive Director Helen qualified as a solicitor in 1990, subsequently becoming a partner at Eversheds. In 2004, Helen set up NewLaw, a Cardiff based law firm specialising in providing claims management services to insurers and brokers. Helen became a Director of Brightside in September 2006. Julian Telling – Non Executive Director Prior to joining Brightside, Julian built up Sumus into one of the largest independent financial advisers (IFAs) in the UK. The business was admitted to AIM in 2005 and merged with Lighthouse plc during 2008. After 25 years, Julian left the company to pursue other business interests in finance, property and aviation. He holds a variety of Directorships including a number of pro bono positions. Stuart Palmer – Non Executive Director Stuart is a chartered accountant having qualified with Touche Ross. Prior to joining the Board of Brightside, Stuart held a number of senior finance positions within companies including WPP, Crest Nicholson and Lafarge. Corporate Governance Being AIM listed, the Group is not required to comply with the UK Corporate Governance Code on corporate governance. However, the Board of Directors is committed where practicable to developing and applying high standards of corporate governance appropriate to the Group's size. This statement sets out measures taken by the Board with regard to good corporate governance in the year ended 31 December 2013 and to the date of the Directors' Report. Board of Directors All Directors are able to take training and/or independent professional advice in the furtherance of their duties if necessary. All Directors also have access, at the Company's expense, to experienced legal advice through the Company's legal advisors and other independent professional advisors as required. The Board currently meets on a quarterly basis, with additional special meetings as required. The Board acts in an oversight capacity for the Group, with particular responsibility for: • • • • • • reviewing trading performance; ensuring that the Group is operating with adequate resources; ensuring standards of conduct; ensuring the Group has adequate funding; setting and monitoring strategy; and reporting to shareholders. To enable the Board to discharge its duties, all Directors receive appropriate information from the management of the Group. However, all Directors are also free to make further enquiries where they feel it necessary, and to take independent advice as required. The Group has two Board committees, which operate within defined terms of reference. Audit Committee The Audit Committee is now comprised of the following non executive Directors: • • • Stuart Palmer (Chairman); Helen Molyneux; and Julian Telling. The Audit Committee is responsible for reviewing the interim accounts and year end statutory accounts. It is also responsible for making recommendations to the Board on the appointment of the external auditor, for reviewing the accounting principles, policies and practices adopted in the preparation of the interim and year end statutory accounts and for reviewing the scope and findings of the external audit. In addition, the Audit Committee monitors the framework of internal control. The committee keeps under review the external auditor's independence, including any non audit services that are to be provided by the external auditor. Remuneration Committee The Remuneration Committee is comprised of the following non executive Directors: • • • • Julian Telling (Chairman); Christopher Fay; Helen Molyneux; and Stuart Palmer. The Remuneration Committee is responsible for making recommendations to the Board on the remuneration and benefits of the executive Directors and senior executives of the Group. The Report of Directors' Remuneration on pages 25 to 27 details the salaries and benefits for each Director serving during the year. Board re-election The re-election of all directors is put to shareholder vote on an annual basis. Internal Control The Directors are responsible for the Group's system of internal control. Although no system can provide absolute assurance against material misstatement or loss, the Group's system is designed to provide the Directors with reasonable assurance that problems are identified on a timely basis and dealt with appropriately. Key procedures that have been established and are designed to provide effective internal control are described below: • • • daily reconciliation of cash balances; ongoing monitoring of expenditure through a stringent purchase order sign off process and budgetary review process; and regular staff appraisal against predefined KPI targets. The Group internal control is further strengthened by its internal audit department, which focuses on the review of controls and monitoring of risk areas. Budgets & Reporting Each year the Board approves the annual budget, which includes an assessment of key risk areas. Performance against budget is monitored throughout the year with the Board receiving regular reports on actual performance against budget. Underpinning the budgets is a system of internal financial control, based on authorisation limits and tiers of authority. Management Structure The Board has overall responsibility for the Group and focuses on the overall Group strategy and the interests of shareholders. There is a schedule of matters specifically reserved for decisions by the Board. The Board has an organisational structure with clearly defined responsibilities and lines of accountability and the executive Director has been given responsibility for specific aspects of the Group's affairs. Quality & Integrity of Personnel The integrity and competence of personnel are ensured through high recruitment standards and subsequent training courses. High quality personnel are seen as an essential part of the control environment. Going Concern The Group generated a profit for the year of £7.7m (2012: £12.7m). Group income and profitability fell during 2013 compared to prior year primarily due to the available insurance underwriting capacity providing less competitive rates than previously. This resulted in the achievement of a lower income per policy sold and an increase in the proportion of policies sold through our Affinity brands which attract a higher commission rate per sale. Furthermore, staff costs have increased from prior year as a result of further investment in human capital to support the future growth plans of the business. The capacity constraints experienced in 2013 were driven by two main events; firstly by the reduction in trading with Southern Rock, a former related party, which provided in excess of 40% of Group gross written premium ("GWP") in 2012. Secondly, the approach from Markerstudy which led to other insurers adopting a wait and see approach before offering capacity to the Group. As a result of these events, the Group completed a new share placing in January 2014 to raise £6.45m net of expenses. The fund raising was undertaken in order to prevent a short term cash squeeze at the year end . As noted the placing will be used to continue to support the premium finance facility. Despite the strong operational cash profile of the Group, the short term cash shortfall had resulted following the payment of legacy deferred consideration and advanced commission, together with the insurer capacity continuing to restrict the policy sales towards the year end while the alternative capacity was being brought online which coincided with the Company's seasonally low cash period. To ensure all banking covenants continue to be met going forward, the Group is now in advanced negotiations with our bankers with a signed agreement in principle to extend the terms of the premium finance facilities through to August 2015, with appropriate covenant calculations being agreed between both parties. Report of Directors Remuneration for the year ended 31 December 2013 The Board of Directors is committed to developing and applying high standards of corporate governance appropriate to the Group's size. This commitment extends to Directors' remuneration and therefore information relating to Directors remuneration is disclosed in the following report. Remuneration Policy The Group's policy on remuneration is to attract, retain and incentivise the Directors and staff in a manner consistent with the goals of good corporate governance. In setting the Company's remuneration policy, a number of factors are considered, including basic salary, incentives and benefits available to executive Directors and senior managers and staff of comparable companies. Consistent with this policy, the Group's remuneration packages are intended to be competitive, and align employees and shareholders' interests. Annual Remuneration of Directors For the year ending 31 December 2013, the Directors who held office during the year received the following remuneration: Audited Directors P S Chase-Gardener J W Gannon M Holman C E Fay H Molyneux J Telling S Palmer Total 2013 Salary/Fees £ 250,000 77,083 250,000 85,000 30,000 30,000 40,000 762,083 2013 Benefits £ 25,978 8,695 9,107 43,780 2013 Bonus £ 25,000 18,500 25,000 68,500 2013 Severance £ - 2013 Pension £ 25,000 9,250 25,000 59,250 2013 Total £ 325,978 113,528 309,107 85,000 30,000 30,000 40,000 933,613 For the year ended 31 December 2012, the Directors who held office in Brightside Group plc during the year received the following remuneration: Audited Directors P S Chase-Gardener J W Gannon M Holman A F A Banks C E Fay L Hughes H Molyneux J Telling S Palmer Total 2012 Salary/Fees £ 247,500 180,000 209,583 90,128 85,000 15,000 30,000 30,000 32,500 919,711 2012 Benefits £ 10,386 6,932 544 17,862 2012 Bonus £ 15,000 15,000 2012 Severance £ 250,000 250,000 2012 Pension £ 11,380 62,876 6,250 80,506 2012 Total £ 269,266 249,808 230,833 340,672 85,000 15,000 30,000 30,000 32,500 1,283,079 Directors' Interests in the Share Capital of the Company The interests of the Directors who held office as at 31 December 2013 and 31 December 2012 were: Director P S Chase-Gardener C E Fay H Molyneux J Telling S Palmer J Gannon (resigned 31 May 20013) M Holman (resigned 28 November 2013) Total 31 December 2013 40,566,205 2,400,000 8,355,000 415,682 187,500 51,924,387 31 December 2012 33,700,286 2,400,000 8,355,000 415,682 187,500 37,163,728 5,151,500 87,373,696 Of the 40,566,205 Ordinary shares representing P S Chase-Gardener's interest in Brightside Group plc at 31 December 2013, 940,000 (2012: 650,000) shares are held by his wife. Details of Share Options Granted to Directors On 20 November 2013 the Company offered Board Directors the opportunity to rebase existing share options, all of which were granted at 27.5 pence per share, for a reduced number of share options, with an exercise price of 24 pence per share, and which will vest on 20 November 2014. Options granted to Directors who held office at 31 December 2013 are: Share options prior to modification Director P S Chase-Gardener P S Chase-Gardener C E Fay C E Fay H Molyneux Grant Date 23/07/2008 29/07/2010 23/07/2008 29/07/2010 23/07/2008 No. of share options granted 5,000,000 872,727 750,000 272,727 250,000 Option price (pence) 27.5 27.5 27.5 27.5 27.5 Date first exercisable 22/07/2010 28/07/2012 22/07/2010 28/07/2012 22/07/2010 Expiry Date 22/07/2018 28/07/2020 22/07/2018 28/07/2020 22/07/2018 Remaining number of share options Date first held at 27.5p exercisable 20/11/2014 20/11/2014 20/11/2014 20/11/2014 250,000 22/07/2010 Expiry Date 22/07/2018 28/07/2020 22/07/2018 28/07/2020 22/07/2018 Share options following modification Director P S Chase-Gardener P S Chase-Gardener C E Fay C E Fay H Molyneux Original Grant Date 23/07/2008 29/07/2010 23/07/2008 29/07/2010 23/07/2008 Resultant number of share options rebased to 24p 4,000,000 774,575 600,000 231,485 - Incentive Scheme The Group has awarded share options under approved and unapproved share option schemes to members of the Board and selected key employees. The Board considers the performance of staff in conjunction with the performance of the Group during the annual salary review process. Service Contracts Each of the executive Directors has entered into a service agreement with the Company. The service agreements are terminable on not less than 6 months notice by either party to the other at any time. The service agreements contain provisions for early termination, inter alia, in the event of a breach by the Director in question. The services of the non executive Directors are provided under the terms of letters of appointment between them and the Group, and are terminable on not less than 3 months notice by either party to the other at any time. Julian Telling Chairman of the Remuneration Committee Report of the Independent Auditor to the Members of Brightside Group plc for the year ended 31 December 2013 We have audited the group and parent company financial statements ("the financial statements") on pages 29 to 82. The financial reporting framework that has been applied in their preparation is applicable law and International Financial Reporting Standards (IFRSs) as adopted by the European Union and, as regards the parent company financial statements, as applied in accordance with the provisions of the Companies Act 2006. This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed. Respective responsibilities of Directors and auditors As more fully explained in the Directors’ Responsibilities Statement set out on pages 10 and 11, the Directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s (APB’s) Ethical Standards for Auditors. Scope of the audit of the financial statements A description of the scope of an audit of financial statements is provided on the Financial Reporting Council's website at http://www.frc.org.uk/Our-Work/Code-Standards/Audit-and-assurance/Standards-and-guidance-for-auditors/Scope-of-audit/ UK-Private-Sector-Entity-(issued-1-December-2010).aspx Opinion on financial statements In our opinion • • • • the financial statements give a true and fair view of the state of the Group's and the Parent's affairs as at 31 December 2013 and of the Group's profit for the year then ended; the Group financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union; the Parent financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union and as applied in accordance with the Companies Act 2006; and the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. Opinion on other matters prescribed by the Companies Act 2006 In our opinion the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements are prepared is consistent with the financial statements. Matters on which we are required to report by exception We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: • • • • adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or the parent company financial statements are not in agreement with the accounting records and returns; or certain disclosures of Directors’ remuneration specified by law are not made; or we have not received all the information and explanations we require for our audit. Heather Wheelhouse (Senior Statutory Auditor) For and on behalf of BAKER TILLY AUDIT LLP, Statutory Auditor Chartered Accountants Hartwell House 55-61 Victoria Street Bristol BS1 6AD Consolidated Statement of Comprehensive Income for the year ended 31 December 2013 Consolidated Note 2013 2012 £ 000's £ 000's 5. 6. 88,613 (27,998) 91,241 (28,352) Gross profit Administrative expenses 6. 60,615 (48,955) 62,889 (44,104) Operating profit Finance costs (net) 11. 11,660 (481) 18,785 (1,244) Profit before income tax Income tax expense 13. 11,179 (3,479) 17,541 (4,857) 7,700 12,684 7,700 12,684 Revenue Cost of sales Profit for the year Attributable to: Owners of the parent All activities relate to continuing operations. Consolidated earnings per share from profit attributable to the owners of the parent during the year: 2013 2012 Note Pence Pence Basic (pence) Diluted (pence) 12. 12. The notes on pages 34 to 82 are an integral part of these consolidated financial statements. 1.69 1.68 2.78 2.78 Consolidated & Company Balance Sheets as at 31 December 2013 Consolidated Note Company 2013 2012 2013 2012 £ 000's £ 000's £ 000's £ 000's ASSETS Non-current assets Property, plant and equipment Intangible assets Investment in subsidiaries Deferred income tax asset 18. 15. 17. 25. Total non-current assets Current assets Cash and cash equivalents Trade and other receivables 20. 19. Total current assets TOTAL ASSETS 4,292 78,896 851 4,265 67,319 1,298 34,786 87,442 - 34,994 87,013 1 84,039 72,882 122,228 122,008 2,297 39,395 7,812 57,285 11,821 41,692 65,097 11,821 6,043 125,731 137,979 134,049 128,051 4,563 28,339 2,530 1,832 48,365 4,563 28,339 2,530 1,765 42,946 4,563 28,339 56,250 1,826 26,276 4,563 28,339 56,250 1,759 20,654 85,629 80,143 117,254 111,565 17 204 31 338 - - 221 369 - - 653 18,145 35 21,048 2,177 20,750 145 16,486 17,909 16,795 - 16,486 - 39,881 57,467 16,795 16,486 125,731 137,979 134,049 128,051 6,043 EQUITY AND LIABILITIES Capital and reserves attributable to the owners of the Parent Share capital Share premium Reverse acquisition reserve Share based payments reserve Retained earnings 26. 26. Total equity Non current liabilities Provisions for other liabilities and charges Long term borrowings 24. 21. Total non current liabilities Current liabilities Current income tax liabilities Trade and other payables Provisions for other liabilities and charges Deferred consideration Borrowings Total current liabilities TOTAL EQUITY AND LIABILITIES 22. 24. 16. 21. The notes on pages 34 to 82 are an integral part of these consolidated financial statements. The financial statements were approved by the Board of Directors on 7 May 2014 and were authorised for issue on its behalf by: P S Chase-Gardener Director 7 May 2014 Company number 05941335 Consolidated & Company Statement of changes in shareholders’ equity for the year ended 31 December 2013 Consolidated 2012 Attributable to the owners of the parent Share capital £ 000's Equity as at 1 January 2012 4,563 Share Premium £ 000's Reverse Acquisition Reserve £ 000's 28,339 Share Based Payments Reserve £ 000's 2,530 Retained Earnings £ 000's 1,521 Total £ 000's 31,266 68,219 Comprehensive income Profit for the year - - - - 12,684 12,684 Total comprehensive income for the year - - - - 12,684 12,684 Transactions with the owners Dividend Share based payments charge - - - - (1,004) (1,004) 244 Total transactions with the owners - - - 244 (1,004) (760) 1,765 42,946 80,143 Equity as at 31 December 2012 4,563 28,339 Consolidated 2013 244 2,530 - Attributable to owners of the parent Share capital £ 000's Equity as at 1 January 2013 4,563 Share Premium £ 000's Reverse Acquisition Reserve £ 000's 28,339 Share Based Payments Reserve £ 000's 2,530 Retained Earnings £ 000's 1,765 Total £ 000's 42,946 80,143 Comprehensive income Profit for the year - - - - 7,700 7,700 Total comprehensive income for the year - - - - 7,700 7,700 - - - - (2,281) (2,281) Share based payments charge Total transactions with owners - - - Transactions with the owners Dividend Equity as at 31 December 2013 4,563 28,339 67 2,530 - 67 67 (2,281) (2,214) 1,832 48,365 85,629 The profit for the year represents the total comprehensive income for the years 2013 and 2012. The reverse acquisition reserve has been created to enable the presentation of a consolidated balance sheet which combines the equity structure of the legal parent with the non statutory reserves of the legal subsidiary. The share based payments reserve reflects the fair value of the employee services received in exchange for the share options granted to those specific employees. Company 2012 Attributable to owners of the parent Share capital £000's Equity as at 1 January 2012 Comprehensive Income Loss for the year 4,563 - Share Premium £000's Reverse Acquisition Reserve £000's 28,339 56,250 - - Share Based Payments Reserve £000's 1,515 - Retained Earnings £000's Total £000's 22,973 113,640 (1,315) (1,315) Total comprehensive income for the year - - - - Transactions with the owners Dividend Share based payments charge - - - - Total transactions with the owners - - - 28,339 56,250 Equity as at 31 December 2012 4,563 Company 2013 (1,315) (1,315) (1,004) (1,004) 244 244 (1,004) (760) 1,759 20,654 111,565 244 - Attributable to owners of the parent Share capital Share Premium Reverse Acquisition Reserve £000's £000's £000's Equity as at 1 January 2013 4,563 28,339 56,250 Share Based Payments Reserve Retained Earnings Total £000's £000's £000's 1,759 20,654 111,565 Comprehensive Income Loss for the year - - - - 7,903 7,903 Total comprehensive income for the year - - - - 7,903 7,903 - - - - (2,281) (2,281) Share based payments charge Total transactions with the owners - - - 28,339 56,250 Transactions with the owners Dividend Equity as at 31 December 2013 4,563 67 - 67 67 (2,281) (2,214) 1,826 26,276 117,254 The profit / (loss) for the year represents the total comprehensive income for the year 2013 and 2012. The share based payments reserve reflects the fair value of the employees services received in exchange for the share options granted to those specific employees. Consolidated &Company Cash Flow Statement for the year ended 31 December 2013 Consolidated Note 2013 2012 2013 2012 £000's £000's £000's £000's Profit/(loss) before income tax Adjustments for non-cash items Company 27. EBITDA Other adjustments for non-cash items Loss/(Profit) on disposal of property, plant and equipment Change in working capital Trade and other receivables 11,179 17,541 (4,097) (4,669) 7,536 4,947 275 1,976 18,715 22,488 (3,822) (2,693) 12 (72) - - 7,560 (3,843) 3,513 32,514 (2,823) 487 309 (33,208) 23,464 19,060 10,330 2,390 42 46 (4,463) (4,069) - Net cash generated from/(used in) operating activities 29,373 17,427 - Cash flows from investing activities: Payments to acquire property, plant and equipment (1,088) (777) - - (17,979) (5,123) - - - (3,000) - - 463 657 (16,973) (2,500) - - (35,577) (10,743) - - 3,000 (12,000) - - 5 429 - - Trade and other payables Cash generated from/(used in) operations Loan book movement Interest received Income tax paid Payments to acquire intangible assets Payments to acquire subsidiaries, net of cash acquired Proceeds on disposal of property, plant and equipment Payments for deferred consideration Net cash flows used in investing activities Cash flows from financing activities: Drawdown/(payments) of borrowings Borrowings Interest paid Dividends paid Net cash flows generated from financing activities Net cash (decreases) in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year 27. (3,387) (3,387) - (35) (122) - - (2,281) (1,004) - - 689 (12,697) - - (5,515) 7,812 (6,013) 13,825 - 2,297 7,812 (3,387) 3,387 - The dividend of £2.3m was paid in cash from Group Direct Marketing Ltd (T/A EMarketing Ltd), a subsidiary of Brightside Group plc. Notes to the Financial Statements for the year ended 31 December 2013 1. General information The principal activities of Brightside Group plc (“the Company”) and its subsidiaries (together “the Group”) are those of insurance broker, premium finance provider, medical reporting agency, lead generator, and provider of software and web services. The Company is a public limited company, incorporated and domiciled in the United Kingdom, with its shares listed on the Alternative Investment Market of the London Stock Exchange. The address of its registered office is MMT Centre, Severn Bridge, Aust, Bristol, BS35 4BL. The Financial Statements have been presented in sterling as all transactions are denominated in sterling and it is the functional currency of each group company as all the businesses are located in the United Kingdom. 2. Summary of significant accounting policies i. Basis of preparation The consolidated and company financial statements of the Group have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (IFRSs as adopted by the EU), IFRIC interpretations and the Companies Act 2006 applicable to companies reporting under IFRS. The consolidated and parent financial statements have been prepared under the historical cost convention. The preparation of financial statements in conformity with IFRS requires the use of certain critical accounting estimates. It also requires management to exercise its judgment in the process of applying the Group's accounting policies. The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated financial statements, are disclosed in note 4. In the current year, the Group has adopted all of the new and revised Standards and Interpretations issued by the International Accounting Standards Board (the IASB) and the International Financial Reporting Interpretations Committee (IFRIC) of the IASB that are relevant to its operations and effective for accounting periods beginning on 1 January 2013. a. Standards, amendments and interpretations effective in 2013 • Amendment to IFRS 7 Financial Instruments : Disclosures - Offsetting financial assets and financial liabilities (Endorsed for use in EU on 31 December 2012) • IFRS 13 “Fair Value Measurement” (Endorsed for use in EU on 11 December 2012) b. Standards, amendments and interpretations to existing standards that are not yet effective and have not been early adopted by the Group The following standards, amendments and interpretations to existing standards have been published that are mandatory for the Company’s accounting periods beginning on or after 1 January 2014 or later periods but which the Company has not early adopted: • IFRS 10 “Consolidated Financial Statements” (Endorsed for use in EU on 11 December 2012) • IFRS 12 “Disclosure of Interests in Other Entities” (Endorsed for use in EU on 11 December 2012) • IAS 27 (amended 2011) “Separate Financial Statements” (Endorsed for use in EU on 11 December 2012) • IAS 32 Offsetting Financial Assets and Financial Liabilities (Endorsed for use in EU on 13 December 2012) • IAS 36 Recoverable Amount Disclosures for Non-Financial Asset Management have considered the early adoption of the above adjustments to existing standards, and believe there would be no material effect on the financial statements for the Group. ii. Company Statement of Comprehensive Income As permitted by s408 Companies Act 2006, the Company has not presented its own Statement of Comprehensive Income. The profit for the year, recognised by the Company was £5.62m (2012 loss: £2.32m). Dividends received by the Company from other Group Companies totalled £12m (£6m from Panacea Finance Limited and £6m from Brightside Insurance Services Limited (formerly Commercial Vehicle Direct Insurance Services Limited). iii. Basis of consolidation The consolidated financial statements of the Group incorporate the financial statements of the Company and entities controlled by the Company (the subsidiaries) made up to 31 December each year. The purchase method of accounting has been used to account for the acquisition of subsidiaries and business combinations by the Group. The cost of an acquisition is measured as the fair value of the assets given, equity instruments issued and liabilities incurred or assumed at the date of exchange. Acquisition related costs are generally recognised in the Statement of Comprehensive Income as incurred. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are measured initially at their values at the acquisition date, irrespective of the extent of any minority interest. The excess of the cost of acquisition over the fair value of the Group's share of the identifiable net assets acquired is regarded as goodwill. If the fair value of identifiable assets and liabilities acquired exceeds the cost of the business combination (i.e. discount on acquisition), the difference is recognised directly in the Statement of Comprehensive Income. All intra-Group transactions, balances, and unrealised gains and losses on transactions between Group companies are eliminated on consolidation. iv. Going concern These accounts have been prepared on the going concern basis as the Directors believe that the Group has sufficient funds for the foreseeable future to meet its liabilities as and when they fall due. In reaching this conclusion the Directors have taken account of: - the Group's strong balance sheet, with total assets of £125.73m. - the Group's year end trade and other receivables balance of £39.40m; - the Group's year end total liabilities of £40.10m; - the profitable trading record of the Group; - the Group's five year forecasts to December 2018; - renewal and availability of banking facilities; - the prevention of breaching all bank covenants; and - a further issue of shares after the balance sheet date with net proceeds totalling £6.45m. In reaching this conclusion with respect to the Company, the directors have taken account of: - the Company's strong balance sheet, with total assets of £134.05m. Going concern is also referenced in the Corporate Governance section on page 23. v. Property, plant and equipment Property, plant and equipment is stated at historical cost, net of depreciation. Depreciation is calculated using the straight-line method to write off the cost of assets, less their estimated residual values, over their estimated useful lives. The rates generally applicable are: vi. Property 2.5% on a straight line basis Fixtures and Fittings 20% on a straight line basis IT Hardware 33% on a straight line basis Motor Vehicles 25% on a straight line basis Intangible assets (a) Separately identifiable intangible assets Intangible assets with finite useful lives that are acquired separately are carried at cost lessaccumulated amortisation. Amortisation is recognised over their useful economic lives, with the charge included in administrative expenses in the Statement of Comprehensive Income. Intangible assets with infinite useful lives that are acquired separately are carried at cost less accumulated impairment losses. Computer software, which is not an integral part of the related hardware, is stated at historical cost less amortisation. Amortisation is provided at rates calculated to write off the cost, less estimated residual value, on a straight-line basis over their useful economic life. The current maximum estimated economic life of these assets is 3 years . Assets in the course of construction are carried at cost, less any identified impairment loss. Amortisation of these assets commences when the assets are ready for their intended use. Development costs to enhance the eSystem asset are stated at hours worked, calculated at the respective rate of work carried out. Amortisation is provided at rates calculated to write off the cost, less estimated residual value, on a straight line basis over their useful economic life. The current maximum estimated economic life of enhancements to the eSystem is 20 years. The eVan, eCar, eBike and Affinity policy books categorised within intangibles are stated at historical cost less amortisation. Amortisation is provided at rates calculated to write off the cost of the policy books over their useful economic life. The maximum useful economic life of the policy books is estimated to be five years with amortisation being provided on the basis of expected customer renewals each year from the acquired policy books as a percentage of total expected renewals from the acquired policy books. (b) Goodwill All goodwill is deemed to have an indefinite useful economic life. Goodwill represents the excess of the cost of an acquisition over the fair value of the Group's share of the identifiable net assets of the acquired subsidiary/associate at the date of acquisition. Goodwill on acquisition of subsidiaries is included in 'intangible assets', and is tested annually for impairment, and carried at cost less accumulated impairment losses. Impairment losses are charged to administrative expenses in the Statement of Comprehensive Income. vii. Investment in subsidiary undertakings Subsidiaries are entities that are directly or indirectly controlled by the Company. Control exists where the Company has the power to govern the financial and operating policies of the entity so as to obtain benefits from its activities. In assessing control, potential voting rights that are currently exercisable or convertible are taken into account. Transactions, balances, unrealised gains and unrealised losses on transactions between Group companies are eliminated on consolidation. Accounting policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Group. viii. Impairment of non financial assets Assets with either an indefinite or infinite useful life, for example goodwill, are not subject to amortisation and are tested annually for impairment. Assets that are subject to amortisation are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the asset's carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset's fair value less costs to sell and value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cashflows (cash-generating units). Non-financial assets other than goodwill that have previously been impaired are reviewed for possible reversal of the impairment at each balance sheet date. ix. Financial assets classification The Group classifies its financial assets between loans and receivables. Management determines the classification of its financial assets at initial recognition. Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted on the active market. They are included in current assets, except for those with maturities greater than 12 months after the balance sheet date. These are classified as non-current assets. Loans and receivables are classified as 'trade and other receivables' in the balance sheet. Recognition and measurement Regular purchases and sales of financial assets are recognised on the trade-date, which is the date on which the Group commits to purchase or sell the asset. Investments not carried at fair value through the Statement of Comprehensive Income are initially recognised at fair value. Financial assets carried at fair value through the Statement of Comprehensive Income are initially recognised at fair value, and transaction costs are expensed in the Statement of Comprehensive Income. Financial assets are derecognised when the rights to receive cash flows from the investments have expired or have been transferred and the Group has transferred substantially all risks and rewards of ownership. Offsetting financial instruments Financial assets and liabilities are offset and the net amount reported in the Balance Sheet when there is a legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or realise the asset and settle the liability simultaneously. Impairment of financial assets Assets carried at amortised cost The Group assesses at each balance sheet date whether there is objective evidence that a financial asset or group of financial assets is impaired. A financial asset or group of financial assets is impaired and impairment losses are incurred only if there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the asset (a "loss event") or that loss event (or events) has an impact on the estimated future cash flows of the financial assets or group of financial assets that can be reliably estimated. The criteria that the Group uses to determine that there is objective evidence of an impairment loss includes: - significant financial difficulty of the insurer or obligor; - a breach of contract, such as a default or delinquency in interest or principal payments; - the borrower requesting a change in financial terms of an agreed repayment schedule; - it becomes probable that the borrower will enter bankruptcy or other financial reorganisation; - the disappearance of an active market for that financial asset because of financial difficulties; or observable data indicating that there is a measurable decrease in the estimated future cash flows from a portfolio of financial assets since the initial recognition of those assets, although the decrease cannot yet be identified with the individual financial assets in the portfolio, including: 1) adverse changes in the payment status of borrowers in the portfolio; and 2) national or local economic conditions that correlate with defaults on the assets in the portfolio. The amount of any loss is measured as the difference between the asset's carrying amount and the present value of estimated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset's original effective interest rate. The carrying amount of the asset is reduced and the amount of the loss is recognised in the Statement of Comprehensive Income. If a loan or held-to-maturity investment has a variable interest rate, the discount rate for measuring any impairment loss is the current effective interest rate determined under the contract. As a practical expedient, the Group may measure impairment on the basis of an instrument's fair value using an observable market price. If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring after the impairment was recognised (such as an improvement in the receivable's credit rating), the reversal of the previously recognised impairment loss is recognised in the Statement of Comprehensive Income. x. Trade receivables Trade receivables are recognised initially at fair value and subsequently measured at amortised cost, less provision for impairment. A provision for impairment of trade receivables is established when there is objective evidence that the Group will not be able to collect all amounts due according to the original terms of the receivables. xi. Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term highly liquid investments with original maturities of three months or less, and for the purposes of the cash flow statement, bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities on the balance sheet. xii. Share capital Ordinary shares are classified as equity in the balance sheet and are recorded as the proceeds received net of direct issue costs. The costs related to issuing share capital are taken to the share premium account in accordance with IAS 32 'Financial Instruments: Presentation'. xiii. Trade payables Trade payables are not interest bearing and are initially recognised at fair value, and subsequently at amortised cost using the effective interest method. xiv. Deferred contingent consideration Deferred consideration is recognised within the accounts at fair value. Deferred consideration is defined as additional consideration payable at a future date which is not dependent on the results of future events. Deferred consideration payable later than 12 months after the balance sheet date is discounted to current value using the Group’s weighted average cost of capital with the unwinding of the discounted amount recognised in finance costs. Changes in the fair value of deferred contingent consideration that the Group recognises after the acquisition date that are the result of additional information that the Group obtained after that date about facts and circumstances that existed at the acquisition date are measurement period adjustments. However, changes resulting from events after the acquisition date, such as meeting a profit target, are not measurement period adjustments. The Group accounts for changes in the fair value of contingent consideration classified as an asset or a liability that are not measurement period adjustments by measuring the balance at fair value, with any resulting gain or loss recognised either in profit or loss or in other comprehensive income as appropriate. Contingent consideration where payment is deferred until a later date is discounted to current value using the Group’s weighted average cost of capital with the unwinding of the discounted amount recognised in finance costs. xv. Borrowings Borrowings are recognised initially at fair value, net of transaction costs incurred. Borrowings are subsequently stated at amortised cost. Borrowings are classified as current liabilities unless the Company has an unconditional right to defer settlement of the liability for at least 12 months after the balance sheet date. Borrowing costs are recognised in the Statement of Comprehensive Income in the period in which they are incurred. xvi. Taxation The current tax expense is based on the taxable profits for the year, after any adjustments in respect of prior years. Deferred income tax is provided in full, using the liability method, on temporary differences arising between the tax bases of assets and liabilities and their carrying amounts in the consolidated financial statements. Deferred income tax assets are recognised to the extent that it is probable that future taxable profit will be available against which the temporary difference will be utilised. Deferred income tax is determined using tax rates that have been enacted or substantively enacted by the balance sheet date and are expected to apply when the related deferred income tax asset is realised or the deferred income tax liability is settled. xvii. Employee benefits Throughout the year the Group provided a non-contributory employer stakeholder pension scheme. The Group reached its Auto Enrolment staging date on 1 October 2013 but postponed enrolment for all employees until 1 January 2014. From January 2014 the Group offers two Auto Enrolment pension schemes, enrolment into which is dependent upon salary band. The Group has applied the requirements of IFRS 2 Share-based payments which require the fair value of share-based payments to be recognised as an expense. Certain employees and Directors of the Group have received remuneration in the form of share options over the un-issued shares of the ultimate parent Company. The fair value of the equity instruments granted is measured on the date at which they were granted using the Black-Scholes model, and is expensed in the Statement of Comprehensive Income over the appropriate vesting period. At the end of each reporting period, the Group revises its estimate of the number of options expected to vest in calculating the appropriate annual charge. xviii. Revenue recognition Group revenue represents insurance commission and brokerage fees, interest received from its premium financing business, management fees from the management of third party premium finance loan books, administration charges generated from its debt management business, income generated from the sale of leads and fee income generated by its medical reporting business, insurer commission, and software service and build income. Where work is performed over a period of time, revenue is recognised to the extent that it is probable that the economic benefits will flow to the Group and the revenue can be reliably measured. Revenue is not recognised until the significant risks and rewards of ownership of the services have passed to the client and the amount of revenue can be measured reliably. Full provision is made for all known expected losses at the point that such losses are forecast. Insurance commission and fee income is recognised on the date the underlying insurance policy goes on risk. Fee income relating to the medical reporting business is recognised when the medical report is provided to the business. Interest derived from premium financing activities is spread across the life of the loan, at the effective interest rate. Management fees generated from the administration of third party loan books are recognised in the month the policy is financed. Administration charges generated from debt management activities are recognised at the time the service is provided. Insurer commissions, software services and software build income are recognised during the month in which the service is provided. xix. Operating profit Operating profit is calculated as profit before income tax and finance costs. xx. Segmental reporting The Group has adopted IFRS 8 "Operating Segments". IFRS 8 requires operating segments to be determined based on the Group's internal reporting to the Chief Operating decision maker which is used to allocate resources to segments and to assess segmental performance. The Chief Operating decision maker has been identified as the Board of Directors. xxi. Leases Assets held under finance leases or hire purchase contracts are recognised as assets of the Group. They are capitalised in the Balance Sheet at their fair value or, if lower, at the present value of the minimum lease payments, each determined at the inception of the lease and depreciated over their estimated useful lives or the lease term, whichever is shorter. The corresponding liability to the lessor is included in the Balance Sheet as a finance lease obligation. Lease payments are apportioned between finance charges and the reduction of lease obligation so as to achieve a constant rate of interest on the remaining balance of the liability. Finance charges are charged directly against income, unless they are directly attributable to qualifying assets, in which case they are capitalised in accordance with the Group's general policy on borrowing costs. Leases in which a significant portion of the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases (net of any incentives received from the lessor) are charged to the Statement of Comprehensive Income on a straight-line basis over the period of the lease. xxii. Call options Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently re-measured at their fair value. 3. Financial risk management The Group's activities expose it to a variety of financial risks, including liquidity risk, interest rate risk and credit risk. The Group's overall risk management programme focuses on the unpredictability of financial markets and seeks to minimise potential adverse affects of the Group's financial performance. Risk management is carried out by the central treasury function, implementing policies approved by the Board of Directors. i. Liquidity risk The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet its foreseeable needs and by investing cash assets safely and profitably. To manage liquidity risk the Group continually monitors forecast and actual cashflows to ensure it has sufficient cash to meet operational needs while maintaining sufficient headroom to provide cover for unexpected events. At the balance sheet date the Group had cash balances, net of client account balances of £1.54m (2012: £6.23m), trade and other receivables of £39.40m (2012: £57.29m) and total liabilities of £40.05m (2012: £57.84m). During the year the Group negotiated the renewal of the banking facilities with Clydesdale Bank to support its premium financing activities. The Group's non-derivative financial liabilities are analysed into borrowings and trade and other payables. The maturity profile of the borrowings are shown in note 21. Trade and other payables at 31 December 2013 were £18.15m (2012: £20.75m) and are due within 1 year of the balance sheet date. ii. Interest rate risk The Group is exposed to interest rate risk as the Group borrows at fluctuating (bank borrowing) interest rates and provides premium finance at fixed rates. The Group monitors its banking facilities and compliance with related covenants as required. Group monies are also monitored to ensure that the minimum interest charges are paid on borrowings by ensuring that available cash balances are used to offset overdrafts before being deposited at lower interest rates. At the balance sheet date the Group had total bank borrowings of £20.50m (2012: £17.50m). This borrowing was held with Clydesdale Bank to support its premium financing activities. Apart from the borrowing for premium finance purposes the Group does not have any structural debt. iii. Interest rate sensitivity The Group is subject to interest rate sensitivity as its bank borrowings and other loans have fluctuating interest rates. If interest rates had been 100 basis points higher/lower and all other variables were held constant, the Group's profit for the year would have decreased/increased by £206k (2012: £245k). The Group policy is to manage interest rate risk so that fluctuations in variable rates do not have a material impact on its results. iv. Credit risk Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss. The principal credit risk for the Group arises from its trade receivables in its insurance broking, premium finance, lead generation, and medical reporting businesses. In order to manage credit risk the Directors have incorporated a range of credit control procedures to monitor receivables across the Group and to ensure that any amounts due are collected on a timely basis. Credit searches are also performed on clients above a certain value to minimise the risk in this area. The Group had total receivables at the balance sheet date of £39.40m (2012: £57.29m). Of this amount £25.23m (2012: £35.56) related to amounts owed to our premium finance business. This balance is not deemed to represent an exposure to credit risk as a failure by the individual debtor to repay the amounts due would result in the Group cancelling their underlying insurance policy, and therefore recovering any amounts due from the insurance company rather than the individual themselves. The Group's maximum credit risk exposure is therefore deemed to equate to it's non premium finance trade receivables balance of £14.17m (2012: £21.73m). The receivables balance of £14.17m is deemed to be of low credit risk. £7.30m is due from NewLaw solicitors, a related party to the Group, for whom there is a long standing relationship with very minimal credit risk. £2.26m represents prepayments and accrued income. It is considered that this and any further trading debt is highly recoverable. No terms of the Group's financial assets including its trade receivables have been renegotiated during either the current or the prior year which would otherwise have resulted in the balance being past due or impaired. v. Financial liabilities Financial liabilities include bank overdrafts and other loans. See note 21 for the maturity profiles applicable to these. The weighted average interest paid on the bank overdrafts during the year ended 31 December 2013 was 2.5% (2012: 2.5%). vi. Financial assets Other than trade receivables due to the Group's finance provider, the Group holds no fixed rate financial assets (2012: nil). Floating rate assets comprise sterling cash balances. vii. Capital management The Group's objectives when managing capital are to safeguard its ability to continue as a going concern in order to provide returns for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to minimise the cost of capital. In order to maintain or adjust the capital structure, the Group may issue new shares or sell assets to reduce debt. Going forward the Group will also consider the level and timing of dividend payments when assessing its capital structure. Total capital is calculated as 'equity' as shown in the consolidated balance sheet plus net debt. Net debt is calculated as total 'current and non current borrowings' as shown in the consolidated balance sheet. The Board’s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to sustain the future development of the business. The Board of Directors monitors the return on capital which it defines as net operating income divided by total shareholder's equity. The return on average capital employed (calculated as operating profit over total equity and long term borrowings) was 14% in 2013 (2012: 25%). The gearing ratios of the Group as at 31 December 2013 and 2012 were as follows: 2013 2012 £000's £000's Total equity 85,629 80,143 Adjusted net cash excluding Panacea finance facility 783 5,480 Gearing nil nil The reconciliation from the balance sheet to adjusted net cash excluding Panacea finance facility is as follows: 2013 2012 £000's £000's Current borrowings 21,048 17,909 Non-current borrowings 204 338 Total borrowings 21,252 18,247 Panacea finance facility (20,500) (17,500) Underlying borrowings 752 747 Cash (excluding client cash) Adjusted net cash excluding Panacea finance facility 1,535 6,227 783 5,480 Of the total Group borrowings £20.5m (2012: £17.5m) relates to borrowings used to support the premium finance loan book. As a result the board considers that the Group has no structured debt. The Group is subject to a number of covenants imposed by Clydesdale Bank, where the criteria are reported against on a quarterly basis. These relate to leverage, capital expenditure, EBITDA, and debt as a proportion of the net loan book balance. These covenants have been met by the Group during the year 31 December 2013. viii. External capital requirements The Group’s business is subject to regulatory and solvency requirements of the Financial Services Authority (FSA). The FSA impose specific solvency requirements on regulated group companies. All of the regulated Group companies exceeded their solvency requirements at all times during the years ended 31 December 2013 and 2012. 4. Critical accounting estimates and judgments Estimates and judgments are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The Group makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. Goodwill The Group tests annually whether goodwill has suffered any impairment, in accordance with the accounting policy stated in note 2, section vi. These calculations require the use of estimates and assumptions prepared by the Directors as detailed in note 15. The value of goodwill currently held in the balance sheet is £43.74m (2012: £43.74m). Deferred Tax Asset As at 31 December 2013, David & Co. Consultants Limited held a deferred tax asset of £0.82m (2012: £1.01m) resulting from historic trading losses arising from the lead generation trade. These losses can only be utilised if the lead generation trade continues to produce profits in the future. The recoverability of the deferred tax asset has been assessed based on the pre-tax cash flows obtained from financial budgets approved by management covering the five year period ended 31 December 2018. The key assumptions used to prepare the financial budgets are as follows: - availability of data for lead generation purposes; - growth in leads generated through lead generation activities; and - average income per lead generated. Business Combinations After apportioning fair values to any tangible assets and liabilities, all business combinations are reviewed to attribute fair values to separately identifiable intangible fixed assets. The excess of the cost of the acquisition over the fair value of the identifiable net assets acquired is recorded as goodwill. If any deferred consideration is due on the purchase the fair value is assessed and where applicable discounted using the Group's weighted average cost of capital and included in the cost of acquisition. The fair value of the deferred consideration is reviewed at each reporting date and any change is posted to the Statement of Comprehensive Income. During the year all remaining deferred consideration was settled in full (see Note 16). Trade and other receivables Within the balance sheet the Group has recognised £39.40m of trade and other receivables (2012: £57.29m) of which £1.48m are past due but not impaired (2012: £1.12m). An amount of trade and other receivable of £25.23m related to premium finance businesses. These balances are not deemed to represent an exposure to credit risk as a failure by the individual debtor to repay the amounts due would result in the Group cancelling their underlying insurance policy, and therefore recovering any amounts due from the insurance company rather than the individual themselves. Consequently, Panacea has had extremely minimal bad debts in its history of trading. The Group's maximum credit risk exposure is therefore deemed to equate to its non premium finance trade receivables balance of £14.17.10m (2012: £21.73m). Against the receivables balance the Group has recognised a provision for impairment of £1.75m (2012: £1.53m), representing 3.72% (2012: 2.61%) of the overall trade receivables balance. If the actual percentage of bad debts experienced by the Group differed by 1% to that estimated, the provision made would be under / over stated by £411k (2012: £588k). Southern Rock Litigation Outstanding at the date of signing is a pending litigation case with Southern Rock Group regarding a number of specific issues relating to the termination of contracts. Brightside Group plc are currently preparing a positioning statement in advance of mediation, however, at this stage an estimate of the financial effect of the litigation cannot be made. The information usually required by IAS 37 Provisions, Contingent Liabilities and Contingent Assets is not disclosed on the grounds that it can be expected to prejudice seriously the outcome of the litigation. The directors are of the opinion that the claims made by Southern Rock Group can be successfully resisted by the Group. 5. Revenue by nature The breakdown of revenue by category is as follows: 2013 2012 £000's 6. £000's Insurance broking commission and fees Medical reporting Finance provider fees Finance provider interest Other fees 51,925 12,058 5,810 10,081 8,739 53,381 11,337 5,522 13,874 7,127 Total 88,613 91,241 Expenses by nature Profit from continuing operations has been arrived at after charging: 7. 2013 2012 £000's £000's Marketing costs Employee benefit expense (see note 9) Staff recruitment and agency workers Staff training Other staff costs Depreciation charge (see note 18) Amortisation of intangible assets (see note 15) Loss/ (Profit) on disposal of property, plant and equipment Operating lease rentals - Land and Buildings Building rates and service charges Operating lease rentals - Other Computer operating expenses Auditor's remuneration (see note 8) Postage costs Telephone costs Loan book bank facility costs Other expenses 27,336 29,877 964 459 661 597 6,391 12 402 888 1,028 3,643 228 1,209 1,346 931 981 27,670 28,947 618 391 942 402 3,057 (72) 188 845 898 3,686 184 1,268 1,436 928 1,068 Total cost of sales and administrative expenses 76,953 72,456 Earnings before exceptional other income, interest, tax, depreciation, amortisation, and share based payments charge 2013 2012 £000's Profit for the year Finance costs (net) Income tax expense Depreciation Amortisation Share based payments charge EBITDA before exceptional other income and share based payments charge £000's 7,700 481 3,479 597 6,391 67 12,684 1,244 4,857 402 3,057 244 18,715 22,488 8. Auditor remuneration During the year the Group obtained the following services from the Group's auditor at costs detailed below: 2013 2012 £ 000's £ 000's Fees payable to the company's auditor for the audit of the parent company and consolidated financial statements Fees payable to the company's auditor and its associates for other services: - The audit of the company's subsidiaries pursuant to legislation - Other services pursuant to legislation - Other services Fees paid to the company's auditor and its associates for other services relating to the prior year: - The audit of the parent company and consolidated financial statements - Other services pursuant to legislation - Other services 22 30 157 13 30 121 12 14 5 1 10 3 (6) 228 184 - Total During 2013, the £30k (2012: £14k) fees incurred for other services was in respect of reviewing the interim accounts. The £6k credit for other services in respect of the prior year relates to due diligence work relating to the acquisition of E Systems Limited and E Development Limited. 9. Employee benefit expense 2013 2012 £ 000's £ 000's Wages and salaries Social security costs Pension costs Share based payments charge 27,160 2,574 76 67 26,099 2,501 103 244 Total 29,877 28,947 The average number of employees of the Group during the year was: 2013 2012 Number Number Directors Sales and administration 6 1,024 7 964 Total 1,030 971 The Directors shown above are those of Brightside Group plc only. The Company has no employees, other than those Directors detailed in the Officers report on page 21. Employee benefit expenses are charged to administrative expenses in the Consolidated Statement of Comprehensive Income. 10. Share options The Brightside Group operates two equity settled share option schemes: an approved scheme and an unapproved scheme. During the year, Board members and employees of the Group were granted 5,249,073 options (2012: 3,750,000) under the unapproved share scheme and 14,892,534 options (2012: nil) under the approved share scheme. Unapproved share scheme The Group granted share options through the unapproved share scheme as follows: Share option price Date Granted to : (pence) 23 July 2008 * Board members & employees 27.50 29 July 2010 * Board members & employees 27.50 24 September 2012 Board members 20.00 1 May 2013 Employees 24.75 20 November 2013 Employees 20.13 Share options (number) 15,699,153 5,119,180 3,750,000 1,378,788 3,870,285 These options are subject to the achievement of specified performance conditions. The options vest in 2 equal instalments, two and three years after the grant date. Approved share scheme The Group granted share options through the approved share scheme as follows: Share option price Date Granted to: (pence) 23 July 2008 * Employees 27.50 29 July 2010 * Board member & employees 27.50 1 May 2013 Employees 24.75 20 November 2013 Employees 20.13 Share options (number) 5,450,290 3,266,921 121,212 14,771,322 These options are subject to the achievement of specified performance conditions. The options vest in 2 equal instalments, three and four years after the grant date. * On 20 November 2013, the Company offered existing share option holders, excluding Board Directors and specified senior management, the opportunity to rebase their existing share options, all of which were granted at 27.5 pence per share, for a reduced number of nil cost share options, which will vest on 20 November 2014. * On 20 November 2013, the Board Directors and specified senior management, were given the opportunity to rebase their existing share options, all of which were granted at 27.5 pence per share, for a reduced number of share options with an exercise price of 24 pence per share, which will vest on 20 November 2014. The cost in relation to these share options has already been recognised by the Company. The exchange ratio used for rebasing the 27.5 pence share options into nil cost share options and 24 pence share options was such that no additional cost will be incurred. The fair value of the reduced number of share options, at the reduced exercise price, equates to the fair value of the original number of share options with an exercise price of 27.5 pence, as at 20 November 2013. The Group has used the Black-Scholes model to calculate the fair value of options granted. The key inputs relating to the Group are as follows: Share scheme Unapproved 2008 Share price at date of grant (pence) 27.5 Exercis e price (pence) 27.5 Expected volatility 25.0% Expected life (years) 6.25 Risk free rate 5.0% Dividend Discount yield factor 0% 35% Unapproved 2010 Unapproved 2012 Unapproved 2013 Approved 2008 Approved 2010 Approved 2013 27.5 23.7 20.4 27.5 27.5 20.4 27.5 20.0 20.0 27.5 27.5 20.0 39.8% 28.1% 32.6% 25.0% 39.8% 32.6% 4.00 6.50 6.00 6.75 4.50 6.50 3.4% 0.7% 3.0% 5.0% 3.4% 3.0% 0% 0.93% 2.45% 0% 0% 2.45% In calculating the fair value of the rebased share options, the following key inputs have been used: Share price at date of Exercise Expected Share scheme rebased grant price Expected life Risk Dividend on 20 November 2013 (pence) (pence) volatility (years) free rate yield Directors 2008 schemes 19.75 24.0 32.98% 4.44 3.0% 2.5% Directors 2010 schemes 19.75 24.0 32.98% 6.46 3.0% 2.5% Other staff 2008 schemes 19.75 0.0 32.98% 2.09 3.0% 2.5% Other staff 2010 schemes 19.75 0.0 32.98% 3.10 3.0% 2.5% 0% 0% 0% 35% 0% 0% Discount factor 0% 0% 0% 0% During the period to 20 November 2013 the following movements occurred with respect to the share option schemes: Type of Share Option Scheme HMRC approved HMRC approved HMRC approved Unapproved Unapproved Unapproved Unapproved Total Price (pence) 27.50 27.50 24.75 24.75 20.0 27.5 27.5 Awarded (Date) 23/07/2008 28/07/2010 01/05/2013 01/05/2013 24/09/2012 23/07/2008 28/07/2010 Exercisable 22/07/2011-22/07/2018 22/07/2013-22/07/2020 01/05/2016-30/04/2023 01/05/2015-30/04/2023 24/09/2015-24/09/2022 22/07/2010-22/07/2018 22/07/2012-22/07/2020 At 1 January 2013 (Number) 2,697,848 2,201,936 3,750,00010,898,872 3,865,633 23,414,289 Awards in period (Number) 97,301 121,212 1,378,788 888,518 2,485,819 Forfeited in At 20 November period 2013 (Number) (Number) (654,167) 2,043,681 (285,649) 2,013,588 121,212 1,378,788 3,750,000 (3,723,378) 7,175,494 (551,736) 4,202,415 (5,214,930) 20,685,178 These share options were split as follows prior to the rebasing on 20 November 2013: Staff type Board Directors Other staff Total Share options issued at 27.5p 8,004,545 7,430,633 15,435,178 Share options issued at 20.0p 3,750,000 3,750,000 Share options issued at 24.75p 1,500,000 1,500,000 Share options as at 20 November 2013 11,754,545 8,930,633 20,685,178 On 20 November 2013 the 27.5p share options were rebased to give a modified number of share options of: Share options as at 20 November Modified share Unmodified share 2013 after Staff type options price option price rebasing Board Directors 24p 6,304,508 Board Directors 27.5p 250,000 Board Directors 20.0p 3,750,000 Total Board Directors 10,304,508 Other staff Other staff Other staff Other staff Total other staff Total 24p nil - 27.5p 24.75p 1,676,275 1,197,946 98,835 1,500,000 4,473,056 14,777,564 During the period 20 November 2013 to 31 December 2013 the following movements occurred with respect to the share option schemes: Type of Share Option Scheme HMRC approved HMRC approved HMRC approved HMRC approved Unapproved Unapproved Unapproved Unapproved Modified scheme Modified scheme Total Price (pence) 27.5 27.5 24.75 20.13 24.75 20.0 27.5 20.13 nil 24.0 Awarded (Date) 23/07/2008 28/07/2010 01/05/2013 20/11/2013 01/05/2013 24/09/2012 23/07/2008 20/11/2013 20/11/2013 20/11/2013 Exercisable 22/07/2011-22/07/2018 22/07/2013-22/07/2020 01/05/2016-30/04/2023 20/11/2016-20/11/2023 01/05/2015-30/04/2023 24/09/2015-24/09/2022 22/07/2010-22/07/2018 20/11/2015-20/11/2023 20/11/2014-20/11/2020 20/11/2014-20/11/2020 At 20 November 2013 (Number) 67,400 31,435 121,2121,378,788 3,750,000 250,000 1,197,946 7,980,783 14,777,564 Awards in period (Number) 14,771,322 3,870,285 18,641,607 Forfeited in At 31 December period 2013 (Number) (Number) (28,000) 39,400 (10,182) 21,253 121,212 (1,276,503) 13,494,819 1,378,788 (3,750,000) 250,000 3,870,285 (39,108) 1,158,838 (698,448)7,282,335 (5,802,241) 27,616,930 The total amount charged to the Statement of Comprehensive Income for 2013 in relation to share based payments is £67k (2012: £244k). 11. Finance costs 2013 2012 £ 000's £ 000's (663) (487) (35) (735) (1,168) (70) Total finance costs Other interest received (1,185) 42 (1,973) 46 Net finance costs Bank interest relating to finance of loan book (included within cost of sales) (1,143) 662 (1,927) 683 (481) (1,244) Bank borrowings Unwinding of discount on deferred consideration Other interest expense Net finance costs as per income statement 12. Earnings per share The post tax earnings, all of which relate to continuing operations in the year, and weighted average number of ordinary shares used in the calculation of basic and diluted earnings per share are as follows: Retained profit for the year 2013 £000's 7,700 2012 £000's 12,684 Weighted average number of shares in issue Issued ordinary shares at 1 January Number 456,274,109 Number 456,274,109 Basic Weighted average number of shares in issue 31 December 456,274,109 456,274,109 Effect of share options on weighted average Diluted Weighted average number of shares in issue 31 December 3,312,803 459,586,912 456,274,109 Basic earnings per share Diluted earnings per share 1.69p 1.68p 2.78p 2.78p Basic earnings per share is calculated by dividing the total comprehensive income for the period attributable to the owners of the parent by the weighted average number of ordinary shares in issue during the period. Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares outstanding to assume conversion of all potentially dilutive ordinary shares. In accordance with IAS 33 there are no potentially dilutive effects on the earnings per share calculation in 2012 as the average market price of ordinary shares in the Brightside Group during the period was below the exercise price of the outstanding share options granted. 13. Income tax expense 2013 2012 £ 000's £ 000's Current Tax Current tax on profits in period Adjustments in respect of prior periods 2,763 267 4,726 (291) 3,030 4,435 320 129 422 Deferred Tax (note 25) Origination and reversal of temporary differences Effect of changes in tax rate Tax charge for the year - 3,479 4,857 Taxation differs from the standard rate of corporation tax in the UK of 23.25% (2012 : 24.50%) as applied to the profits as explained below: Profit before taxation 2013 2012 £ 000's £ 000's 11,179 17,541 2,599 4,300 420 (248) 320 129 267 33 716 (375) 422 Profit on ordinary activities multiplied by the average standard rate of corporation taxation of 23.25% (2012 : 24.50%) Effects of: Amounts not deductible for tax purposes Utilisation of losses Origination and reversal of temporary differences Effect of changes in tax rate Adjustments in respect of prior periods Difference between capital allowances and depreciation Short term temporary differences Utilisation of tax losses and credits (group relief) Unused tax credit losses and credits Tax charge for the year - (291) - (2) (39) 82 24 (21) 3,479 4,857 The Finance Act 2013 reduced the main rate of corporation tax from 24% to 23% from 1 April 2013. Accordingly, the Group's profits for this accounting period are taxed at an effective rate of 23.25%. The Act also included legislation to further reduce the main rate to 21% from 1 April 2014 and 20% from 1 April 2015. 14. Segment information Business segments (primary segment) Operating segments IFRS 8 requires operating segments to be determined based on the Group's internal reporting to the Chief Operating decision maker which is used to allocate resources to segments and to assess performance. The Chief Operating decision maker has been identified as the Board of Directors. The Board of Directors review the Group's consolidated management accounts in order to assess the operational performance of the Group's operating segments. Monthly management accounts are prepared for each statutory entity within the Group. These are subsequently consolidated to form monthly management accounts for the combined Group. The information contained within the consolidated management accounts includes a Statement of Comprehensive Income, Balance Sheet, Cash Flow Statement and other supporting schedules, broken down by statutory entity within the Group. To assess the performance of the individual operating segments and for the purpose of strategic decision making, the Board of Directors will consider a number of different measures of operational achievement including revenue growth, profit after tax, profit before tax and profit before interest, tax, non cash expenses and exceptional items. Management considers that the Group operates within the following distinct operating segments, offline insurance broking, online insurance broking, the provision of premium finance, the provision of medical reporting, lead generation and debt management, and software and web services. Whilst the Group operates from a number of different geographical locations, these locations all provide services to customers across the UK irrespective of their geographical location. Therefore it has not been deemed appropriate to provide segmental analysis on a geographical basis. The operating segments within the Group primarily trade with customers external to the Group, however the lead generation and premium finance functions also trade with other Group companies. Whilst information provided within the individual management accounts is presented on a gross basis, any intra Group trading is excluded from the consolidated management accounts through consolidation adjustments. The revenue figures reported in the segmental analysis have been prepared showing the net revenue figure. In the segmental analysis, the intangibles balance on the balance sheet has been split between goodwill and intangibles. Intangibles represents balances generated on acquisition, computer software and licences, and assets in course of construction. In the prior year financial accounts, goodwill was included within the intangibles balance. Note 15 provides a detailed split of goodwill and intangibles. As management consider each balance individually for impairment and value in use, the current split between segments is a clearer representation of the individual balances. The prior year figures have been restated to move £31,290k from offline insurance broking to online insurance broking, £30,953k representing the goodwill on the acquisitions of eCar, eBike and eVan. £4,449k has been restated in the prior year from Lead Generation and Debt Management to Software and Web Services representing the intangible balance specific to the eSystem. Offline Insurance Broking 2013 £ 000's 2012 Restated £ 000's Online Insurance Broking 2013 £ 000's 2012 Restated £ 000's Finance Provider Medical Reporting Lead Generation and Debt Management 2013 £ 000's 2013 £ 000's 2013 £ 000's 2012 £ 000's 2012 £ 000's 2012 Restated £ 000's Software and Web Services 2013 £ 000's 2012 Restated £ 000's All other segments 2013 £ 000's 2012 £ 000's Consolidated 2013 £ 000's 2012 £ 000's 26,494 26,347 27,684 27,519 15,803 19,355 12,058 11,551 2,510 2,189 3,915 3,711 149 569 88,613 91,241 3,549 3,854 3,349 6,091 6,140 7,297 1,113 2,475 742 633 3,897 2,422 587 400 19,377 23,172 (46) (166) (9) (35) (7) (27) (5) (16) (67) (244) Depreciation (217) (108) (103) (66) (23) (8) (86) (34) Amortisation (441) (417) (1,398) (564) (22) (56) (87) (35) (7) (119) (479) (1,229) (618) (488) (37) (48) (2) (4) - 2,838 2,861 3,044 6,261 1,360 - 4,197 - 5,470 26,338 6,718 35,932 898 12,357 2,342 12,995 729 121 629 9,448 - Total net revenue Operating profit Share based payments charge Net financing costs Profit for the period before tax Segment current assets Property, plant and equipment Goodwill 348 323 2,203 2,203 30,953 30 30,953 - 6 - - - (11) - - - - - (60) (155) (97) (31) (597) (402) - (3,230) (892) (1,213) (1,093) (6,391) (3,057) (40) 607 1,335 - - - (1,143) (1,928) (723) 15 (724) 461 11,179 41,692 17,541 65,097 3,016 145 118 510 802 - - 3,259 5,171 5,171 5,408 5,408 - - - 666 1,370 3,939 337 113 30 213 103 20,253 17,295 9,977 4,449 - Total assets excluding tax 6,078 10,157 34,892 31,290 26,481 35,968 17,886 18,387 26,292 32,953 9,977 4,449 3,274 Total liabilities excluding tax 557 7,715 23,791 15,845 2,999 2,640 12,102 29,135 - Intangibles - - - - - 4,292 4,265 43,735 43,735 35,161 23,584 3,477 124,880 136,681 324 39,449 55,659 - 15. Intangible assets Consolidated Goodwill £ 000's Computer Software and Licences £ 000's Other Intangibles £ 000's AICC £ 000's Total £ 000's Cost Opening balance as at 1 January 2013 Additions Transfers Disposals 45,621 - 15,260 12,522 - 18,036 1,455 6,858 (12) 4,703 4,002 (6,858) - 83,620 17,979 (12) Balance at 31 December 2013 31 December 2013 45,621 27,782 26,337 1,847 101,587 Amortisation and impairment losses Opening balance as at 1 January 2013 Amortisation Disposals (1,886) - (9,586) (4,115) - (4,829) (2,276) 1 - (16,301) (6,391) 1 Balance at 31 December 2013 31 December 2013 (1,886) (13,701) (7,104) - (22,691) At 31 December 2012 01 January 2013 43,735 5,674 13,207 4,703 67,319 At 31 December 2013 31 December 2013 43,735 14,081 19,233 1,847 78,896 Net book value Consolidated Goodwill £ 000's Computer Software and Licences £ 000's Other Intangibles £ 000's AICC £ 000's Total £ 000's Cost Opening balance at 1 January 2012 Additions Transfers 45,621 - 15,260 - 14,653 420 2,963 2,963 4,703 (2,963) 78,497 5,123 - Balance at 31 December 2012 31 December 2012 45,621 15,260 18,036 4,703 83,620 Amortisation and impairment losses Opening balance as at 1 January 2012 Amortisation (1,886) - (7,929) (1,657) (3,429) (1,400) - (13,244) (3,057) Balance at 31 December 2012 31 December 2012 (1,886) (9,586) (4,829) - (16,301) Net book value At 31 December 2011 43,735 7,331 11,224 2,963 65,253 At 31 December 2012 43,735 5,674 13,207 4,703 67,319 Company Goodwill £000's Other Intangibles £000's Computer Software and Licences £000's AICC £000's Total £000's Cost Opening balance as at 1 January 2013 33,156 6,068 - - 39,224 Balance at 31 December 2013 33,156 6,068 - - 39,224 Amortisation and impairment losses Opening balance as at 1 January 2013 - (4,230) - - (4,230) Amortisation - (208) - - (208) Balance at 31 December 2013 - (4,438) - - (4,438) Net book value At 31 December 2012 33,156 1,838 - - 34,994 At 31 December 2013 33,156 1,630 - - 34,786 Company Goodwill £000's Other Intangibles £000's Cost Opening balance as at 1 January 2012 Disposals 33,156 - Balance at 31 December 2012 33,156 Amortisation and impairment losses Opening balance as at 1 January 2012 Amortisation Intra-group transfer Disposals - (3,666) (564) - Balance at 31 December 2012 - (4,230) Net book value At 31 December 2011 33,156 2,402 At 31 December 2012 33,156 1,838 Computer Software and Licences £000's 6,068 736 (736) Total £000's - 39,960 (736) - 39,224 - - (3,903) (564) 237 - - - (4,230) - 36,057 - 34,994 6,068 AICC £000's - (237) 237 499 - The amortisation charge for 2013 and 2012 has been included within administrative expenses in the Statement of Comprehensive Income. Detailed below is a breakdown of the Other Intangibles balances. Consolidated At 1 January 2012 Database of experts Policy books Intangible balance resulting from reverse acquisition Aggregator software On-line insurance broking system Total At 31 December 2012 Database of experts Policy books Intangible balance resulting from reverse acquisition Aggegator software On-line insurance broking system Total At 31 December 2013 Database of experts Policy books Intangible balance resulting from reverse acquisition Cost Amortisation Net Book Value £000's £000's £000's 1,189 6,976 107 2,169 4,819 (1,189) (6,076) (664) - 15,260 (7,929) 1,189 6,976 107 2,169 4,819 (1,189) (6,640) (1,387) (370) 15,260 (9,586) 1,189 6,976 107 (1,189) (6,848) - 900 107 1,505 4,819 7,331 336 107 782 4,449 5,674 128 107 Aggregator software Affinity policy book fees On-line insurance broking system Rights to Affinity fees Total 2,169 5,000 4,819 7,522 (2,110) (1,190) (860) (1,504) 59 3,810 3,959 6,018 27,782 (13,701) 14,081 Company At 1 January 2012 Database of experts Policy books Intangible balance resulting from reverse acquisition Aggregator software On-line insurance broking system Cost Amortisation Net Book Value £000's £000's £000's 4,539 1,529 6,068 Total At 31 December 2012 Database of experts Policy books Intangible balance resulting from reverse acquisition Aggegator software On-line insurance broking system 4,539 1,529 6,068 Total At 31 December 2013 Database of experts Policy books Intangible balance resulting from reverse acquisition Aggregator software Affinity policy book fees On-line insurance broking system Rights to Affinity fees Total 4,539 1,529 6,068 (3,666) - 873 1,529 - (3,666) (4,230) - 2,402 309 1,529 - (4,230) (4,438) (4,438) 1,838 101 1,529 1,630 15. Intangible assets continued Details concerning the movements in intangible assets and the split of 'Other Intangibles' are provided in this note. Other Intangible assets detailed below also includes Computer Software and Licences, and AICC. The intangible asset additions in 2012 relate to the following: Other Intangible Assets Goodwill 2012 Total £000's £000's £000's Computer Software and licences Software platform 3,383 AICC Assets in course of construction 1,740 - 1,740 Total 5,123 - 5,123 3,383 The intangible asset additions in 2013 relate to the following: Other Intangible Assets Goodwill 2012 Total £000's £000's £000's Other intangibles Affinity policy book fees Rights to Affinity fees 5,000 7,522 Computer Software and Licences Software platform 1,455 - 1,455 AICC Assets in course of construction 4,002 - 4,002 17,979 - 17,979 Total 5,000 7,522 Affinity policy book fees The Group purchased the renewal and forward marketing rights of an affinity partner, previously serviced as a direct write product of Southern Rock, for £5m. This purchase secured the renewal rights to a book of 75,000 policies. Rights to Affinity fees The Group purchased the rights to the Asda mid-term adjustment and cancellation fees in perpetuity from Sothern Rock Management Services ( SRMS) for £7.5m. As part of this agreement SRMS undertakes to make scheduled payments to third parties ( including a Brightside director, Christopher Fay) who provided them loan finance for the purposes of obtaining and developing the E-system platform currently used by the Group. 15. Intangible assets continued Assets in Course of Construction (AICC) The AICC relates to the development of the E-System asset. During the year any increases in AICC relate to the ongoing system development work, yet to be completed. As the system development work is completed the asset is transferred to software. Impairment tests for goodwill Goodwill is allocated to the Group's cash generating units identified according to operating segment. The carrying values of goodwill are as follows: - arising on acquisition of Injury QED Limited £5,171k - arising on acquisition of Brightside Group plc £3,525k - arising on acquisition of minority interests in insurance broking business £2,203k - arising on acquisition of eVan business £3,455k - arising on acquisition of eCar business £24,284k - arising on acquisition of eBike business £3,214k - arising on acquisition of Quote Exchange business £1,661k - arising on acquisition of eDevelopment business £222k The recoverable amount is determined on the basis of value in use calculations. These calculations use pre tax cash flow projections based on financial budgets approved by management covering the five year period ended 31 December 2018. The key assumptions used to prepare the financial budgets are as follows: Acquisition of Injury QED Limited - growth rate of new instructions received; and - average net income per instruction received. Acquisition of Brightside Group plc - growth in leads generated through the lead generation activities; and - average income per lead generated. 15. Intangible assets continued Acquisition of Minority Interest in CVD Commercial Insurance Services Limited, Motor and Home Direct Insurance Services Limited and Taxi Direct Insurance Services Limited. - growth of new policy quotes; - new policy quote to sale conversion rate; - renewal retention rate; and - income per policy sold. Acquisition of eVan, eCar and eBike businesses - growth of new policy quotes; - new policy quote to sale conversion rate; - renewal retention rate; and - income per policy sold. Acquisition of Quote Exchange business - growth rate of new business received for its software and web services; - average net commission received; and - average contract rates. Acquisition of eDevelopment Limited business - average utilisation rates of its developers; and - average income per head. The key assumptions used to prepare the financial budgets are based on historical experience, which includes the Group's actual achievement against budget. Other information relating to current trading performance, which includes business statistics produced on a daily and monthly basis, allow projections to be based on the most up to date information. Projections are also based on current industry knowledge and trends. The cash flow forecasts used in the value in use calculations have been extended beyond the five year period covered by management's financial forecasts over the remaining useful life using a nil growth rate. A discount rate of 8.18% has been applied to all cash flow projections. From the annual impairment review of the goodwill balances relating to the acquisition of Injury QED Limited, the acquisition of the Brightside Group plc, the acquisition of minority interest in the Group's broking business, the acquisition of the eVan and eBike businesses, the acquisition of the Quote Exchange Limited business and the acquisition of the eDevelopment Limited business, no reasonably possible changes in key assumptions were identified which would result in the goodwill balance exceeding the recoverable amount. For the acquisition of eCar, which represents 55.53% of the goodwill balance for the Group, the value in use exceeds the carrying value of the cash generating unit by approximately £79.8m. An increase in the discount rate from 8.18% to a revised assumption of 28.83% or more would cause the recoverable amount to fall below the carrying value. 16. Deferred consideration movement As at 1 January 2012 Unwinding of discount on deferred consideration Payment of deferred consideration As at 31 December 2012 Unwinding of discount on deferred consideration Payment of deferred consideration As at 31 December 2013 eCar £000's 15,372 1,114 16,486 487 (16,973) - eBike £000's 1,446 54 (1,500) - eSystems £000's 1,000 (1,000) - Total £000's 17,818 1,168 (2,500) 16,486 487 (16,973) - 17. Investments in subsidiary undertakings Company 2013 2012 £000's £000's Shares in Group undertakings At 1 January Intragroup transfer of investments Reduction in subsidiary share capital Intragroup transfer of shares 87,013 429 - 87,079 (64) (2) At 31 December 87,442 87,013 Investments in Group undertakings are stated at cost. 18. Property, plant and equipment The depreciation charge for 2013 and 2012 has been included within administrative expenses in the Consolidated Statement of Comprehensive Income. Consolidated Property £ 000's Cost Opening balance at 1 January 2013 Additions Disposals 3,000 6 1,295 508 (38) 3,006 (31) (38) - Balance at 31 December 2013 31 December 2013 Depreciation and impairment losses Opening balance at 1 January 2013 Depreciation Disposals Fixtures, Fittings and Equipment £ 000's - Motor Vehicles £ 000's IT Hardware £ 000's Total £ 000's 73 1,562 574 (463) 5,930 1,088 (501) 1,765 73 1,673 6,517 (560) (277) 2 (31) (17) (1,043) (265) 35 (1,665) (597) 37 - - (69) (835) (48) (1,273) (2,225) Net book value At 31 December 2012 2,969 735 42 519 4,265 At 31 December 2013 2,937 930 25 400 4,292 Balance at 31 December 2013 31 December 2013 Consolidated Property £ 000's Cost Opening balance as at 1 January 2012 Additions Disposals - 1,229 157 (91) 3,000 (31) - Balance at 31 December 201231 December 2012 Net book value At 31 December 2011 3,000 - Balance at 31 December 2012 31 December 2012 Depreciation and impairment losses Opening balance as at 1 January 2012 Depreciation Disposals Fixtures, Fittings and Equipment £ 000's (31) - At 31 December 2012 2,969 Motor Vehicles £ 000's IT Hardware £ 000's Total £ 000's 73 1,521 620 (579) 2,823 3,777 (670) 1,295 73 1,562 5,930 (439) (132) 11 (13) (18) (896) (221) 74 (1,348) (402) 85 (560) (31) (1,043) (1,665) 790 60 625 1,475 735 42 519 4,265 - - As at 31 December 2013 the Company held no property, plant and equipment. The Company held no property, plant and equipment as at 31 December 2012, and no additions occurred during 2013. Company Property £000's Cost Opening balance as at 1 January 2012 Disposals Balance at 31 December 2012 Depreciation and impairment losses Opening balance as at 1 January 2012 Disposals Fixtures, Fittings and Equipment £000's - Motor Vehicles £000's 597 (597) - 51 (51) - (58) 58 IT Hardware £000's 362 (362) - (2) 2 Total £000's 1,010 (1,010) - (123) 123 (183) 183 Balance at 31 December 2012 - Net book value At 31 December 2011 - At 31 December 2012 - - 539 - - - 49 239 - 827 - - 19. Trade and other receivables Consolidated Loans and advances due from clients Prepayments and accrued income Receivables from Group undertakings Receivables from related parties on medical reporting Receivable from other related parties Other receivables Less: provision for impairment of receivables Current portion Company 2013 2012 2013 2012 £ 000's £ 000's £ 000's £ 000's 25,225 2,263 - 35,555 2,881 - 11,792 - 7,295 - 6,364 (1,752) 10,355 1,723 8,305 (1,534) - 39,395 57,285 11,821 6,043 39,395 57,285 11,821 6,043 - 29 - 6,043 The Directors consider that the carrying value of trade and other receivables approximates their fair value. At 31 December 2013, trade receivables of £1,480k (2012 : £1,117k) were past due but not impaired. These relate to a number of individual customers for whom there is no history of default. The ageing analysis of these trade receivables is as follows: 2013 2012 £ 000's 247 165 188 880 347 130 75 565 1,480 1,117 Up to one month Up to two months Up to three months Over three months Total £ 000's The creation and release of a provision for impaired trade receivables has been included in 'administrative expenses' in the Consolidated Statement of Comprehensive Income. Movements on the Group provision for impairment of trade receivables are as follows: 2013 2012 £ 000's £ 000's At 1 January Provision for receivables impairment Unused amounts reversed 1,534 327 (109) At 31 December 1,752 The other classes within trade and other receivables do not contain impaired assets. 477 1,057 1,534 20. Cash and cash equivalents Consolidated Company 2013 2012 2013 2012 £000's £000's £000's £000's Current accounts Client accounts 1,535 762 6,227 1,585 - - Total 2,297 7,812 - - The client account balances cannot be utilised by the Group for general purposes. 21. Borrowings Consolidated Company 2013 2012 2013 2012 £000's £000's £000's £000's Non current borrowings Other loans 204 338 - - Total non current borrowings 204 338 - - Current borrowings Other loans Bank borrowings 548 20,500 409 17,500 - - Total current borrowings to support premium finance loan book 20,500 17,500 - - Total current borrowings 21,048 17,909 - - Total borrowings 21,252 18,247 - - The bank borrowings bear interest at the rate offered by the bank to leading banks in the London Interbank Market (LIBOR rate) plus 2.25%. The Group pays the bank a fee computed at the rate of 1.125% per annum on the available commitment for the availability period. The bank borrowings are secured by a fixed and floating charge over all of the current and future assets of the Company and all other Group companies. They are also secured by the assignment over a life policy relating to P S Chase-Gardener. The fair value of bank borrowings and other loans equals their carrying amount, as the impact of discounting is not considered material. All bank borrowings are denominated in pounds sterling. The Group had undrawn borrowing facilities at 31 December 2013 of £9.5m (2012 : £12.5m). Bank overdrafts, borrowings and other loans Consolidated Amounts falling due within one year or Company 2013 2012 2013 2012 £000's £000's £000's £000's on demand Bank borrowings Other loans 20,500 548 17,500 409 - - 204 338 - - 21,252 18,247 - - Amounts falling due between one and two years Other loans Total 22. Trade and other payables Consolidated Company 2013 2012 2013 2012 £ 000's £ 000's £ 000's £ 000's Trade payables Payable to related parties Payable to Group undertakings Tax and social security costs Accruals and deferred income 12,017 56 659 5,413 1,413 8,961 16,795 - - - Total trade and other payables 18,145 20,750 16,795 - 6,449 3,927 The Directors consider that the carrying value of trade and other payables approximate their fair value. See note 29 for details of payables to related parties. 23. Financial instruments Consolidated Premium Finance loan book £000's Loans and receivables £000's Company Total £000's Loans and receivables £000's Total £000's 31 December 2013 Assets as per balance sheet Trade and other receivables excluding prepayments Cash and cash equivalents 25,225 - Total 25,225 11,907 2,297 37,132 2,297 14,204 39,429 11,821 11,821 Consolidated Premium Finance loan book £000's Loans and receivables £000's 11,821 11,821 Company Total £000's Loans and receivables £000's Total £000's 31 December 2012 Assets as per balance sheet Trade and other receivables excluding prepayments Cash and cash equivalents Total 35,555 35,555 18,849 7,812 54,404 7,812 26,661 62,216 6,043 - 6,043 - 6,043 6,043 Consolidated Other financial liabilities at Liabilities at amortised fair value cost £000's £000's Company Total £000's Other financial liabilities at Liabilities at amortised fair value cost £000's £000's Total £000's 31 December 2013 Liabilities as per balance sheet Trade and other payables excluding statutory liabilities Borrowings - 17,486 21,252 17,486 21,252 - 16,795 - 16,795 - Total - 38,738 38,738 - 16,795 16,795 Consolidated Other financial liabilities at Liabilities at amortised fair value cost £000's £000's Company Total £000's Other financial liabilities at Liabilities at amortised fair value cost £000's £000's Total £000's 31 December 2012 Liabilities as per balance sheet Trade and other payables excluding statutory liabilities Deferred consideration Borrowings 16,486 - 19,337 18,247 19,337 16,486 18,247 16,486 - - 16,486 - Total 16,486 37,584 54,070 16,486 - 16,486 24. Provisions for other liabilities and charges Analysis of total provisions 2013 2012 £000's £000's Non-current Current 17 35 31 145 Total 52 176 The movement in provisions for other liabilities and charges during the year is as follows: Lapse provision £000's At 1 January 2013 Provision released to Statement of Comprehensive Income At 31 December 2013 Total £000's 176 (124) 52 176 176 Following our decision to scale back our life insurance business, the sale of new policies ceased in 2012. This provision provides for the future lapse/cancellations where we would be required to pay back commission. The Company has a continuing joint and several liability to H M Revenue and Customs under the Group registration for VAT. 25. Deferred tax Consolidated Company 2013 2012 2013 2012 £000's £000's £000's £000's - Deferred tax assets Deferred tax asset to be recovered after more than 12 months Deferred tax asset to be recovered within 12 months 689 1,130 - 162 168 - 1 Total 851 1,298 - 1 The gross movement on the deferred tax account is as follows: Consolidated At 1 January Credited/(Charged) to Statement of Comprehensive Income Company 2013 2012 2013 2012 £000's £000's £000's £000's 1,298 1,364 1 53 (447) (66) (1) (52) 851 1,298 At 31 December - 1 Consolidated Company Adjustments Unutilised Accelerated to tax rate on historic tax opening trading depreciation balances losses £000's £000's £000's Total Temporary differences Total £000's £000's £000's At 1 January 2012 Charged to Statement of Comprehensive Income 299 (65) 1,130 1,364 53 53 178 65 (309) (66) (52) (52) At 31 December 2012 Charged to the Statement of Comprehensive income 477 821 1,298 1 1 (1) (1) At 31 December 2013 - (103) (129) (215) (447) 374 (129) 606 851 - - The unutilised historic trading losses were incurred by David & Co. Consultants Limited. Management forecasts are that lead generation trade will generate profits for the foreseeable future, and the asset will therefore be utilised against these profits in future years. 26. Share capital and premium Share capital Allotted, called up and fully paid 2013 2012 £ 000's £ 000's 4,563 456,274,109 (2012: 456,274,109) ordinary shares of £0.01 each 4,563 The Company has ceased to have authorised share capital. As at 31 December 2013 the share capital is unlimited. Ordinary shares carry one vote per share and carry the right to receive dividends when declared. They rank pari passu with each other in all respects including receipt of dividends and proceeds on the winding up of the Company. At 31 December 2013, directors and employees held outstanding options over 27,616,930 ordinary shares of the Company. These options will be satisfied from unissued share capital. Share premium 2013 2012 £000's £000's At 1 January 28,339 28,339 At 31 December 28,339 28,339 Share Movements During the year there was no movement in share capital and premium: Share Capital £000's Share Premium £000's Shares No. At 31 December 2011 4,563 28,339 456,274,109 At 31 December 2012 4,563 28,339 456,274,109 At 31 December 2013 4,563 28,339 456,274,109 27. Cash generated from/(used in) operations Consolidated Company 2013 2012 2013 2012 £000's £000's £000's £000's 11,179 17,541 Adjustments for: Depreciation Amortisation of intangible assets Share based payments expense Finance charges - net 597 6,391 67 481 402 3,057 244 1,244 Adjustments for non-cash items 7,536 Profit/(Loss) before income tax EBITDA (see Note 7) Other adjustments for non-cash items Loss/(Profit) on disposal of property, plant and equipment Changes in working capital Trade and other receivables Trade and other payables (4,097) (4,669) - 208 67 564 244 1,168 4,947 275 1,976 18,715 22,488 (3,822) (2,693) 12 (72) - - 7,560 (2,823) (3,843) 487 - 3,513 309 32,514 (33,208) Cash generated from/(used in) operations 23,464 19,060 - (3,387) In the Cash Flow Statement, proceeds from sale of property, plant and equipment comprises: Consolidated Company 2013 2012 2013 2012 £000's £000's £000's £000's Net book amount Profit / (Loss) on disposal of property, plant and equipment 475 585 (12) 72 - - Proceeds from disposal of property, plant and equipment 463 657 - - 28. Commitments a. Capital commitments Group and Company There were no capital commitments at 31 December 2013 (2012: nil), that were contracted for, but not provided for in these financial statements. b. Operating lease commitments - Group as lessee The Group leases various offices under non-cancellable operating lease agreements. The majority of lease agreements are renewable at the end of the lease period at market rate. The Group also leases various plant and machinery under non-cancellable operating lease agreements. The amount of the lease charges within the Statement of Comprehensive income is shown in Note 6. Group The future aggregate minimum lease payments under non-cancellable operating leases are as follows: 2013 2012 Land & Buildings Other Land & Buildings Other £000's £000's £000's £000's In one year or less Between one and five years Total Company The Company has no operating lease commitments. 402 952 893 520 402 1,008 874 667 1,354 1,413 1,410 1,541 29. Related party transactions The following transactions were carried out with related parties: Consolidated Company 2013 2012 2013 2012 £000's £000's £000's £000's (a) Trading transactions: Entities controlled by key management (see below) Sales Purchases 6,635 535 27,436 4,355 - - 7,295 12,078 - 11,792 - 12,078 11,792 3,927 16,795 - 3,927 16,795 - (b) Year end balances arising from trading transactions Receivables from related parties Entities controlled by key management Other Group undertakings 7,295 Payables to related parties Entities controlled by key management Other Group undertakings 56 - 56 The balances relate mainly to purchase transactions and bears no interest. Trading transactions Consolidated trading transactions in the year Trading transactions for the Group include the following amounts: Sales to entities controlled by key management Southern Rock Insurance Company Limited NewLaw Solicitors Panacea Limited (Gibraltar) Rock Services Limited Eldon Insurance Services Limited Rock Holdings Limited Group Legal Limited 2013 £000's 6,421 186 26 2 - 2012 £000's 16,072 9,047 1,267 691 338 20 1 Total Sales 6,635 27,436 Purchases from entities controlled by key management 2013 £000's 135 305 2012 £000's 2,401 532 315 Southern Rock Management Services Limited Rock Services Limited NewLaw Solicitors 6,043 6,043 Panacea Limited (Gibraltar) Centreline Air Charter Limited Group Legal Limited 93 2 1,105 18 2 Total Purchases 535 4,373 Company trading transactions in the year In addition to the amounts described above, the Company transactions include: Sales Sales to other Group Companies 2013 £000's - 2012 £000's 564 - 2,574 - 3,138 NewLaw Solicitors Panacea Limited GIB Southern Rock Management Services Ltd Rock Services Limited Eldon Insurance Services Limited Southern Rock Insurance Company Limited 2013 £000's 7,295 - 2012 £000's 10,355 1,298 175 127 64 59 Total Receivables 7,295 12,078 Payables to entities controlled by key management 2013 £000's 56 - 2012 £000's 2,894 963 69 1 56 3,927 2013 £000's 6,000 5,792 2012 £000's 5,479 564 Brightside Insurance Services Limited (formerly Commercial Vehicle Direct Insurance Services Limited) Group Direct Marketing Limited (T/A EMarketing Limited) Total Sales Group year end balances Receivables from entities controlled by key management Southern Rock Insurance Company Ltd Panacea Limited (Gibraltar) NewLaw Solicitors Group Legal Total Payables Company year end balances Receivables from other Group companies Group Direct Marketing T/A E Marketing Limited Panacea Finance Limited Brightside Insurance Services Limited (formerly Commercial Vehicle Direct Insurance Services Limited) Total Receivables 11,792 6,043 Payables to other Group companies Group Direct Marketing Limited (T/A EMarketing Limited) 2013 £000's 16,795 2012 £000's - Total Payables 16,795 - Included within the trading transactions are transactions with NewLaw Solicitors. The Group is connected to NewLaw Solicitors, as P S Chase-Gardener and H Molyneux are directors in NewLaw Solicitors. The transactions in the year include sales from Injury QED Limited to NewLaw Solicitors, in relation to the provision of medical reports, and recharges of facilities and administrative expenses to NewLaw Solicitors from the Group. The other transactions in (a) above include goods and services recharged with companies that have common ownership on normal commercial terms and conditions. Included within trading transactions are transactions with Southern Rock Insurance Company Limited ("SRICL"). The Group was connected to SRICL until 12 February 2013, by virtue of Mr P S Chase-Gardener being a Director of both the Group and SRICL. The transactions with SRICL include the sale of insurance policies by the Group's insurance broking units which were underwritten by SRICL. The Group is connected to the following companies by common control; Company NewLaw Solicitors Group Legal Limited Common Directors P S Chase-Gardener, H Molyneux P S Chase-Gardener, H Molyneux On the 27 February 2014 it was announced that NewLaw Solicitors, a historic related party, would be purchased by Helphire Group plc. The Group was connected to NewLaw Solicitors by virtue of P S Chase-Gardener and H Molyneux who were common Directors. Following the resignation of P S Chase-Gardener from NewLaw on the 28 February 2014, NewLaw are no longer considered a related party as there are no longer common Directors with significant influence. During the year the Group was also connected to the following companies by common control; Company Panacea Limited (Gibraltar) * Rock Services Limited * Eldon Insurance Services Limited * Southern Rock Insurance Company Limited ** E Development (2) Limited * Common Directors P S Chase-Gardener P S Chase-Gardener P S Chase-Gardener P S Chase-Gardener P S Chase-Gardener * On the 12 February 2013 Mr P S Chase-Gardener resigned from directorships of these companies, and as such these companies ceased being related parties from this date. ** On 31 December 2012 Mr P S Chase-Gardener resigned as a director of Southern Rock Insurance Company Limited. Until 12 February 2013 he held a directorship in Rock Holdings Limited, the parent company of Southern Rock Insurance Company Limited, and therefore this company ceased being a related party from that date. Key management compensation Details relating to the directors remuneration are set out in the Report of Directors' Remuneration (audited Section). Subsidiaries Group The Group's investments at the balance sheet date in the share capital of unlisted Group undertakings include the following: Class of Proportion Subsidiary Undertaking shares held Principal activity Group Direct Limited Ordinary 100% Intermediate Holding Company Injury QED Limited Ordinary 100% Medical Reporting Brightside Insurance Services Limited Ordinary 100% Insurance Broker (formerly Commercial Vehicle Direct Insurance Services Limited) Panacea Finance Limited Ordinary 100% Finance Provider Group Direct Marketing Limited Ordinary 100% Facilities Recharge Company (Trading as E Marketing Complete Limited) MMT Centre Investments Limited Ordinary 100% Facilities Management Company All the Group companies are registered in England and Wales. All of these companies were 100% subsidiaries of the Group throughout 2013. The Group holds investments in many dormant companies. As per IAS 27 these investments are not significant and therefore the Group has elected not to disclose these companies. 30. Post balance sheet event On 24 January 2014 Brightside plc issued an additional 45,627,400 new ordinary shares of 1 pence each, raising £6,844,110. The placing was supported by existing institutional shareholders of the Group. Outstanding at the date of signing is a pending litigation case with Southern Rock Group regarding a number of specific issues relating to the termination of contracts. Brightside Group plc are currently preparing a positioning statement in advance of mediation, however, at this stage an estimate of the financial effect of the litigation cannot be made. The information usually required by IAS 37 Provisions, Contingent Liabilities and Contingent Assets is not disclosed on the grounds that it can be expected to prejudice seriously the outcome of the litigation. The directors are of the opinion that the claims made by Southern Rock Group can be successfully resisted by the Group. The Company today has announced, alongside this results statement, that it has reached agreement on the terms of a recommended cash acquisition by which the entire issued and to be issued ordinary share capital of Brightside will be acquired by a newly incorporated company indirectly owned by AnaCap, to be effected by means of a Scheme of Arrangement. Under the terms of the Scheme, each Brightside Shareholder will be entitled to receive 25 pence in cash for each Brightside Share, valuing Brightside’s existing issued and to be issued ordinary share capital at approximately £127 million. The Directors believe the offer price reflects a fair price for the Brightside Group and provides Shareholders with an opportunity to realise their entire shareholding in cash at a substantial 32 per cent premium to the Brightside share price prevailing on 7 May 2014 (being the last Business Day prior to the Announcement). The Directors note that there can be no guarantee that Brightside Shareholders would otherwise be able to realise their shareholdings in Brightside at a price of 25 pence per Brightside Share or higher in the short to medium term.