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Capacity Management Suite - Health Facilities Scotland
Capacity Management Suite November 02, 2012 Scottish Healthcare Conference 2012, Health Facilities Scotland Supporting the Quality Ambitions through Facilities Services Pat‐robinson@teletracking.com 0203 1782903, Client Manager Martin Kruse, Country Manager © 2012 TeleTracking Technologies Inc. All rights reserved. TeleTracking Technologies Introduction 20 823 95 1,75 0 + Years Connecting Patient Flow and Patient Care Hospital clients in USA, Canada & UK Percent client retention rate Solutions installed Reduction in LOS: Methodist Healthcare LOS Transfers 2009 5.2 330 2011 3.81 1180 Change 1.39 Reduction 850 Increase Increasing Capacity ‐ Lehigh Valley Hospital Capacity and Patient Flow Categories Category TeleTracking Solution/Key Functionality 1 Long Admissions Wait times Off‐Service Placement with unnecessary lateral transfers Centralised Real‐Time Bedboard 2 Delays in Discharge Discharge Milestones Portering & Housekeeping Workflow Automation Real Time Locationing 3 Direct admissions and A & E sent to a holding area Track External Admissions and Referrals Category 1 – Long Wait Times for Beds Empty bed visible on bedboard Assigned until Clean (including status of bed; dirty, in‐ progress, clean, blocked) VAC Real‐time An assigned bed is clean and ready for new patient including necessary equipment. <15 min <30 min DC Planning Begins Discharge milestones are recorded with barriers identified real‐time <30 min Bed Request to Assignment Assigned/RTM until Transfer A bed request is received and an appropriate inpatient bed is assigned Ready patient is transferred into assigned, clean and ready bed by porter. Nurse to Nurse Report has already occurred. Real‐time Dead‐Bed Time (Time a bed is empty and unoccupied) must be reduced along with reductions in LOS to efficiently manage and maximise patient flow) Category 2 ‐ Delays in Discharge Discharge Planning Milestones Category 2 ‐ Delays in Discharge Category 2 ‐ Delays in Discharge Projected Census – Manage Capacity not Beds Category 2 ‐ Delays in Discharge Category 2 ‐ Delays in Discharge BedTracking® Bed cleaning requests are grouped by priority Color codes provide alert status information as well as delay or suspension events Category 2 ‐ Real‐Time Locationing System 100% bed‐level accuracy Timely, robust data Network‐friendly Quick and Easy installation Long Battery Life Low TCO Category 2 – Discharge Delays Category 1 ‐ Real‐Time Locationing ELEVATOR To drive anticipatory workflow & predict demand, leading to shorter LOS & Increased Capacity ELEVATOR 213 212B 212A 206B 204B 202B 206A 204A 202A 205 203 201 211 210B 210A SHOWER MEDS NURSE STATION SOILED CLEAN UTILITY VISITORS LOUNGE 209 208 207 Category 3 External Admissions & Transfer Requests Avoid sending external transfers or direct admissions to A&E or holding areas as coordination of these patients is prioritized and expedited directly to an appropriate inpatient bed that is visible across the trust with real‐time updates of bed status. Real Time and Predictive Outcomes • Patient Flow Dashboard™ provides real‐time visibility of patient flow metrics for leadership • Custom Reporting Solution™ allows true ad hoc reporting across the entire Capacity Management Suite • Standard reports for all applications focus on daily operations and analysis – more than 90 reports designed with feedback from TeleTracking clients • Capacity Management Scorecard Patient Flow Dashboard Scorecard ‐‐ Capacity Management Performance Thank you…….Questions ?.
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