Public Views Collected on the Services Provided by
Transcription
Public Views Collected on the Services Provided by
Public Views Collected on the Services Provided by Domestic Free Television Programme Service Licensees Broadcasting Authority 2011 CONTENTS Page Chapter 1 Background Chapter 2 Collecting Public Views 2 Chapter 3 Repol·ting Principles 3 Chapter 4 Summary of Views Part 1: Summary of received from December 2010 4 written submissions November 2010 to Part 2: Summary of Opinions Expressed in the Thematic Group Discussion held on 18 January 2011 22 Part 3: Summary of Opinions Expressed in the Thematic Group Discussion held on 25 January 2011 28 Chapter 5 Follow-up Actions 38 Chapter 6 Conclusion 39 Appendix 1 A TV's Response 40 Appendix 2 TVB's Response 43 Chapter 1 Background The Broadcasting Authority ("BA") conducted a mid-term review of the domestic free television service licences of Asia Television Limited ("ATV") and Television Broadcasts Limited ("TVB") in 2009 and 2010. During the review, the BA noted, among other things, the opinion that the BA should consult the public more frequently on the quality and variety of the programmes provided by the two licensees. In June 2010, the Chief Executive in Council approved the recommendations made by the BA following the mid-term review. One of the recommendations is that the licensees have to participate in annual public engagement activities in the form of thematic group discussions to be conducted by the BA to gauge public opinion on their services. This will also provide useful reference for the licensees to improve their programme quality and variety. 2 Chapter 2 Collecting Public Views 1. Written Submissions From 16 November 2010 to 31 December 2010, the BA, by publicising through various means including the BA website, other relevant websites, press release and newspaper advertisements, invited members of the public to forward their opinions in writing to the BA on the programme quality and variety of ATV and TVB. A total of 154 written submissions were received from organisations and individuals from different sectors of the community. 2. Thematic Discussions The BA organised two thematic group discussion sessions in January 2011. 37 professionals, representatives of concern groups and members of the public of different age groups joined the sessions. Participants of the first session included film and television practitioners, film and television/ policy critics, scholar in the field of communications, social workers and representatives of the Federations of Parent-Teacher Associations, whereas the second session comprised mainly members of the Television and Radio Consultative Group (TRCG )Note. Representatives of the two licensees attended both sessions to listen to the opinions of the participants. Note: The TRCG is a territory-wide consultative scheme to gauge public opinions on television and radio broadcasting standards. scheme on a voluntary basis. Members join the The TRCG currently comprises 540 members, recruited based largely on the population characteristics of the 18 districts supplied by Census and Statistics Department. 3 Chapter 3 Reporting Principles 1. To record public views in an comprehensive and systematic manner objective, The written submissions received by the BA are highly diverse in terms of format and content. The BA has given careful consideration to all views collected and consolidated them in an objective, comprehensive and systematic manner. 2. To accord equal weight to all views received The SA did not attempt to analyse the views collected in a quantitative manner because views collected during the consultation period were highly diverse in nature.. It would be difficult to treat the views in a standardised way and to quantify them. In addition, the BA accords equal weight to views expressed by the minority and those of the majority. This report reflects all opinions received. 3. To keep the confidential identity of opinion providers This report respects the source of each and every opmlOn. The names and contact information of opinion providers are kept confidential for privacy reasons. The views put forward in written submissions and through thematic discussions have been carefully considered by the BA. They are categorised into the following four areas to facilitate easy reading: 1. Programme Variety 2. Programme Quality 3. Digital Terrestrial Television Service 4. Other Views 4 Chapter 4 Pu blic Views Collected Part 1: Summary of written submissions November to December 2010 received from 1. Programme Variety General Comments Overall Comments: - Some opined that the two television stations had offered a satisfactory range of programme variety in general. Some others, however, opined that the two stations provided programmes of similar genres. - A greater variety of programme genres should be broadcast during weekends. More variety programmes should be broadcast instead of putting the focus on films only. - About 20 - 30% of the programmes of the two stations should be outsourced in order to enhance programme diversity and creativity. Proposed Programme Genres: - Many opined that the two stations should broadcast more information and cultural programmes, and more programmes especially for senior citizens, young persons and children. - Certain international sports events, such as the "World Cup" and "Euro Cup", should be broadcast free of charge. The two stations might also consider broadcasting some major international sports events that had concluded. - The football matches that the Hong Kong or National Teams participated in should be broadcast 1ll different time slots of the two stations. 5 - More quality foreign films and dramas should be broadcast and CUISIne programmes should introduce a greater variety of dishes. The two stations should consider discussing two to three hot issues in Hong Kong per week. A hotline should be set up for the public to voice their opinions. - The two stations should provide live broadcast of festive events staged by R THK. They should take turns to co-organise and relay large-scale awards presentation ceremonies and cultural programmes. - More programmes of the following genres should be broadcast: knowledge, information, science, documentary, education, medical care, finance, daily knowledge, current affairs, culture, independent arts creation, satirical current affairs programmes and programmes revealing the injustices of society, programmes for senior citizens, young persons and children, parent-child relationship, niche programmes, entertainment, history; travelling, local customs and practices, religion, China's situation, history with traditional arts and culture, programmes concerning the relationships between the Mainland and Hong Kong and their international relationships, programmes enhancing public ethics, comedies, situation dramas, docudramas, films, dramas with encouraging messages for young persons and life sharing programmes, RTHK programmes, sports, current affairs commentaries targeting children and young persons, nature conservation and environmental protection, and re-run of "classical Cantonese old movies". Excessive Programme Genres: - Many opined that the two stations broadcast too many dramas and entertainment programmes. Some opined that there were too many cuisine programmes. 6 Programmes for Senior Citizens: - Programmes for senior citizens should be broadcast from 6:00am to lO:OOam, or in different time slots to cater for the aged in Hong Kong. Content of the programmes for senior citizens should include more information on medical knowledge, recreational activities and health. Besides keeping senior citizens abreast of the pulse of society, these programmes should focus on sustaining traditional culture, ethics and morality. They should be beneficial to the community, uphold the legacy of history and contain educational value. Children's programmes: - Some opined that the diversity and scheduling of children's programmes were appropriate. Some opined that the current mix of children's programmes comprised too many acquired animations. Some suggested that more educational programmes like "Ask Master Joe", instead of animations, should be made available on Chinese channels. - The diversity of children's programmes and the amount of locally-produced children's programmes should be increased to include programmes featuring daily knowledge, facilitating understanding of society, and developing creativity of children. (It was suggested that such programmes should be broadcast three hours per week between 4:00pm and 8:30pm.) - Children's programmes that could not be broadcast as scheduled should be rearranged for broadcast on the same day. Others: The broadcast of religious programmes and programmes with gloomy themes should be stopped. 7 Comments on ATV Proposed Programme Genres: - ATV should have more locally-produced programmes. Areas of such programmes should include drama, education, information, variety shows, cuisine, arts and culture, music, local news and culture and education, and music award presentations. There should be more sports, music, arts, and inspirational programmes with instant interaction with the audience. Some considered that there should be more local productions to increase job opportunities for local workers. Some opined that ATV lacked information programmes, music programmes, fund-raising programmes, locallyproduced game shows, dramas including situation dramas. - More programmes relating to animals and technology should be broadcast. - More programmes on handy tips for solving daily problems (e.g. "Happy Family") should be produced. - More programmes reflecting social phenomena unfairness (e.g. "Facts") should be produced. and - There should be a 24-hour news and finance channel. Locally-produced Programmes: - The programme genres broadcast by A TV failed to cater to the taste of the local audience mainly because too many acquired dramas were broadcast, especially during family viewing hours. In addition, ATV put too much emphasis on Mainland programmes. The themes, styles and pace of such programmes appealed more to the taste of Mainland audience. The three acquired channels, namely TVS, CCTV -4 and SZTV, were all Mainland channels. ATV broadcast too many Mainland advertisements. - Locally-produced programmes should be encouraged and 8 there should be less acquired programmes. Some requested for the broadcast of the acquired drama "Mr Bean" and drama from GDTV "Wai Lai Xi Fu Ben Di Lang". - Some opined that A TV should broadcast TVS round the clock without any excision. - There should be more digital sports channels such as CCTV-5 and the GDTV Sports, and more acquired channels like TVS-3 and Pearl River TV of GDTV. - Situation dramas produced in other areas should be broadcast. Mainland drama "Lang Yan", which was about defence and military affairs, should be broadcast. Programme Re-run: - Too many programmes were repeated too frequently by ATV. Films broadcast during prime time were too old. Some suggested that ATV should broadcast re-runs of situation dramas. A TV should launch a classic channel to repeat the classic programmes of ATV and Rediffusion. ATV World: - Some respondents commended the programme diversity of ATV World. Others: - A TV should collaborate with other television stations in order to enhance programme diversity and sharpen its competitive edge. - Religious programmes should not be broadcast. 9 Comments on TVB Overall Comments: Some respondents opined that TVB's programmes were diverse, and there were more self-produced programmes to cater to the taste of local people of different age groups and walks of life. - However, some opined that TVB' s programmes were not diverse enough and lacked creativity. - Dramas broadcast during the primary and secondary prime-time slots were of the same type (e.g. detective dramas). Proposed Programme Genres: - More game shows of positive and healthy nature should be produced. The station should increase the amount of creative educational programmes, information programmes and documentaries. Some suggested that more programmes on moral education, sports news, medical care, health care and interpersonal relationships for senior citizens, composers introduction, animal and scientific information and global information should be broadcast. TVB8 and TVB Xing He Channel should be introduced in order to widen the audience's horizons. Some commended TVB's charity programmes. Excessive Programme Genres: - There were too many dramas, travelogues and CUIsme programmes. TVB Jade: - TVB Jade lacked sports programmes and programmes for senior citizens. 10 TVB Pearl: - Some films (e.g. "Jurassic Park", "Die Hard", etc.) were repeated too frequently. It was suggested that programmes on Hong Kong's history, customs and tourist attractions, as well as programmes on the various government departments, should be broadcast regularly. - TVB Pearl should not decrease the amount of wildlife documentaries. Others: - TVB should consider· collaborating with television stations in producing programmes. overseas 2. Programme Quality General Comments Values and Influence on Society: - The two stations should undertake the mission of educating the public, as well as enhancing their moral and ethical standards. Programmes should promote the concept of courtesy, civilised behaviour and philanthropic spirit, etc. They should inculcate in young people the importance of fostering a right and positive attitude, elevate the taste of Hong Kong people and convey positive messages on the cultural standards of Hong Kong. Apart from targeting to increase advertising revenue and audience ratings, the programmes should also cater for the needs and interests of the minorities and promote the culture of social equality. - The two television stations were criticised for focusing more on quantity than quality. Their programmes were crude, cheap, offending, of bad taste and bad themes, and lacked a sense of social responsibility. Improvement should therefore be made in this regard. - Self-produced programmes were of bad taste and 11 commercialised. - Programmes which promoted lavish spending habits through advocating luxuries and high class lifestyle should not be broadcast frequently. News Programmes and Related Programmes: - While the news bulletins were informative, they were unable to maintain impartiality. Some opined that some news items were not detailed or in-depth enough. Some proposed that commentators, government officials and councillors should be invited to express their opinions on news items. The quality of editing and reporting of news items regarding current affairs should be improved. News reports should be accurate and impartial. Anchors often had "lazy articulation" and pronounce inaccurately. - As regards the duration of news bulletins, it was proposed that the duration should be extended to one hour. Also, the news bulletins should comprise four sections, viz. local news, Greater China news, overseas news, and financial news-cum-weather report. Noon news bulletins and evening news bulletins should be extended. Late news bulletins on the English channels should also be extended. More time slots should' be reserved for news bulletins. More analysis on international news should also be made. A 40-minute news bulletin should be broadcast at 10:00pm daily and a 10-minute news bulletin should be broadcast at 1:OOam daily. - There was a lack of informational segment like "knowledge through news" in the news bulletins broadcast on free television services. It seemed that news reports were reserved and evasive. The editorial freedom of the news programmes of the television stations should be safeguarded. - The financial programmes of the two stations were of good quality. 12 Some opined that Putonghua news should be broadcast on Chinese channels. Dramas: - There was a lack of creativity, educational value or logic in dramas. Scenes involving triads, shootouts between the police and gangsters, disgusting content and violence, and explicit sexual behaviour should not be broadcast in drama epics. Less violence plots should be broadcast during family viewing hours. The contents of the dramas should also be more realistic. - The background attractive. and settings of the dramas were Programmes for Children and Young Persons: - Children's programmes were not educational or informative. The programmes did not convey positive messages. They were mostly related to fighting, seeking revenge, prank, bullying, etc. - Children's programmes on the English channels were appealing. Some suggested that high quality animation like "Pokemon" should be broadcast on English channels. - Programmes on schoolwork and employment guidance should be produced for young persons. Others: - Programme hosts inaccurately. and artistes often pronounced - Programmes were excised and not broa.dcast in full length. Editing was bad, and it affected the understanding of the storyline. - Programme re-runs must be clearly indicated as such on screen. - Programme visual was fleeting and confusing. 13 Distorted mosaic Images were found on some channels and pro grammes. Genuine products instead of props should be used in programmes, unless the use of genuine products might give rise to possible defamation. - The two stations should improve programme quality. Some suggested that the licensees should form an advisory panel for professionals and members of the general public to voice their opinions. It was also suggested that the licensees should set up a consultation group to monitor news reporting and its practice in order to safeguard the public's right to information. The two stations should also upgrade their programme monitoring level. Comments on ATV Overall Comments: Some respondents opined that ATV had the momentum to improve the quality of its programmes. The programmes recently broadcast were impressive and inspirational. News and information programmes were of good quality. Programmes on overseas food culture were also appealing in that they were both informative and entertaining. On the other hand, some opined that ATV's programmes were unable to draw viewers' attention. The hosts were unprofessional. Programme guides and subtitles were often inaccurately shown. Commended Programmes: - Programmes of ATV that received favourable comments included: "Hong Kong Stories", "Approaching Science", "Tracing Origins Around Guangdong", "Who Wants to be a Millionaire" , "Asian Million Star" , "One Day" and "Stories from Afar". 14 Dramas: - Some opined that A TV made appropriate choices in selecting dramas (especially for Korean dramas). It was suggested that ATV should first produce better drama screenplays through more serious research if it were to improve the quality of its locally-produced dramas. ATV should emphasise quality instead of quantity. Some opined that the acquired dramas were of low quality. Those dramas were hackneyed and beset with lapses. Drama "Three Brothers" was of bad themes. Other Views: - The quality of children's programmes and animations was deteriorating. - In a promo for a programme presentation, new lyrics were written on the tune of the national anthem, which was considered inappropriate. Owing to the accustomed viewing habits, A TV had to make greater effort and more investment to produce quality programmes. - Horse racing should be broadcast live and in full. Comments on TVB Overall Comments: - Some opined that TVB' s programmes were generally of higher quality and were produced in a more serious manner. Some considered that the quality of its programmes had improved. Apart from being entertaining and creative, TVB's programmes could catch up with the times. - On the other hand, some opined that the quality of TVB programmes had been deteriorating. It seemed that some programmes were copied from programmes of other television stations. Programmes were similar to each 15 other, and did not have their own style and creativity. The dispute between TVB and the four major record companies had resulted in a lack of new songs in TVB' s music programmes. Cuisine programmes were merely new wine in old bottles, and they were superficial. Besides, there were also programmes which promoted inappropriate behaviour. Commended Programmes: - Programmes of TVB that received favourable comments included: "Land of Fengshui", "Scenic Journeys", "Poverty Campaign", "Kitchen Diva Louisa"; "HK Architecture", which promoted local culture and education; drama series celebrating the anniversary of the station like "No Regrets" and "Gun Metal Grey". Also, the Pearl documentary on the life of remote dwellers was of high educational significance. The acquired dramas and documentaries broadcast on Pearl were of high quality. News and Related Programmes: - News bulletins were less comprehensive than those in the past. The late financial news bulletins were too brief. The duration of the news bulletin at 6:30pm was too short. - The lengthy coverage of negative news items like that on the hostage incident in the Philippines was unnerving. This kind of news items should only be broadcast during news bulletins. - i-News, the 24-hour news channel, was appreciated for its provision of instantaneous news and special news coverage. However, some criticised that the channel kept replaying the same content without proper updating. - It was proposed that i-N ews should also cover community activities. Also, on top of giving report on the main content of the news items, the channel should provide supplementary information so as to enable the viewers to 16 gain a better understanding of the news items. Current Affairs and Related Programmes: - Information programmes lacked depth and were inferior to acquired information programmes (e.g. those produced by BBC or Japanese television stations). Commentaries made in current affairs programmes were not critical enough. Current affairs programmes (e.g. "Sunday Report" and "News Magazine") should be fair and impartial. Commentaries on the political reform package should be made from more perspectives. Dramas: - Generally regarded as attractive. The dramas h~lped emphasise the value of harmonious society as well as delivered the message of "kind persons will be treated well in return". However, some opined that TVB' s dramas were of bad themes, bloody and violent, and contained bad language. Some artistes appeared in different dramas on the same day, depriving viewers of their choice. - Specific comments on certain TVB' s dramas: "Twilight Investigation" was overly bloody; the plots of "Links to Temptation" (e.g. pole dance and setting trap with incest) were of bad themes and "Gun Metal Grey" was overly bloody and the horrible sight of the dead bodies was disgusting. Infotainment Programme: - The programme "Scoop" helped merchants to achieve profits at an unreasonable level. - The behaviour of the hosts and guests of some game shows (e.g. "Super Trio" series) was of bad taste and crude. They uttered filthy and indecent expressions in the programmes. The programmes were of low quality and bad taste. They were lousy, hallow, uncreative, sexually connotative and also of bad themes. Besides 17 being disgusting and disappointing, those game shows wasted props and food, contained scenes of maltreatment and frequent acts of danger, and conveyed an erotic flavour. Therefore, those programmes had a negative impact on children and youngsters and were not suitable for broadcast during family viewing hours. However, some opined that with the appearance of new hosts, the game show "Super Trio" could bring viewers laughter. Some variety shows (e.g. "Beautiful Cooking II") featured young girls in revealing attire, conveying an erotic flavour and denigrating women. Those programmes also gave rIse to confusion and misunderstanding about gender relationship and rationalised abusive behaviour against women. "Miss Hong Kong Beauty Pageant" promoted revealing attire. It lacked substance and fell short of the inheritance of Chinese culture. - "Cho Lam Show Off Show" was shallow and superficial. It should not have been broadcast. - "Fun with Liza and Gods" was shallow and superficial. Besides being lousy, it confused the roles of the two genders, discriminated against women and affected the children's mind. It should not be broadcast. Others: - Children's programme "After School" was shallow and superficial. Children's programmes contained too much violence. - The acting skills of the artistes were poor, and so were the singing skills of the singers. - Quality and attractive programmes were usually broadcast on pay television channels. The quality of free television services was unsatisfactory. 18 3. Digital Terrestrial Television Service General Comments - There was a rich array of HD programmes. - The number of digital channels should be increased by the end of 2012. - It was unsatisfactory that the two stations had not yet provided a full range of DTT value-added services. - Distorted mosaic images were often seen in programmes. - It was unsatisfactory that black strips appeared on the margins of the screen during the broadcast of some programmes and advertisements. The viewing pleasure of the audience was thus affected. Comments on ATV - It was unsatisfactory that some programmes had not yet been produced in HD or 16:9 aspect ratio. - Some suggested that when programmes of 4:3 aspect ratio were broadcast, black strips, instead of the prevailing orange or green ones, should be displayed on the left and right margins. 4. Other Comments General Comments Children's Programmes: - The contents of some children's programmes affected children's learning and enticed them to buy the products relating to the programmes. - The broadcast time of some children's programmes was not appropriate in that it was either too early or too short. The Government might consider specifying a time slot for 19 the two stations to broadcast children's programmes in turns. their self-produced - Children's programmes could not cater for the needs of most children. Some of the programmes were too simple for older children, who would find them boring. There were too many acquired animations of which the contents were either too childish or only about love affairs. - was suggested that the amount of children's programmes on weekdays be reduced (to 1.25 hours). However, the amount of programmes for children and young persons could be increased during holidays. It - A dedicated webpage for children and young persons should be added to the stations' websites, so that the young could watch the replay of programmes in the archive. The inclusion of discussion forums and message boards could also be considered. Languages of Programmes: - Some respondents opined that the English channels should be dedicated to English programmes, whereas others suggested that those channels be changed into foreign languages channels. The languages of the programmes should not be confined to Putonghua, Japanese, Korean or Tagalog if Hong Kong were to maintain its present status as an international city. Putonghua should be provided on the primary or secondary soundtracks in all the programmes broadcast on Chinese language services. - Programmes made in the Tagalog, Indonesian or Urdu languages should be provided on the new digital channels. - Programmes made in dialects other than Cantonese should be increased. 20 Subtitling: - The two stations should provide bilingual subtitling service (Chinese and English) on both digital and analogue channels. - Subtitling service should be provided round the clock. - English subtitles should be provided in all information programmes, cultural programmes, children's programmes and documentaries. - Viewers (especially the hearing impaired) relied on subtitles to receive information provided by television channels. Therefore, the requirement for the accuracy of subtitles should be tightened. General Comments on Advertisements: - The four channels broadcast advertisements at the same time, leaving no choice for the audience. - There should be a timer in the advertising breaks indicating the time left for advertising. - There were too many advertising breaks, and they were too long (each break should be reduced to no more than three minutes). - Advertising time limit should be relaxed, especially from 11 :30pm to 6:00am. Operators might broadcast advertisements in a more flexible way subject to the Broadcasting Authority's approval. - There should be fewer advertisements of Mainland products, especially those not available for sale in Hong Kong. - There was a trend of too many advertisements for lending companies. Regulation in this respect should be stepped up. Comments on the Advertisements Broadcast by ATV: - There were too many Mainland advertisements. 21 - Commercial breaks should not be inserted on acquired channels (e.g. TVS and CTI-Asia). - There were too many promos on CTI-Asia. Comments on the Advertisements Broadcast by TVB: - The volume of advertisements was criticised as having a mix of different audio levels. Sometimes, the volume was too loud. Sometimes, it was too soft. 22 Part 2: Summary of Opinions Expressed in Thematic Group Discussion held on 18 January 2011 Attendants: 11 (Film and TV production people, academic, film and TV/policy critics, social workers and representatives from the Federations of Parent- Teacher Associations) Date: 18 January 2011 1. Programme Variety Comments on ATV Local Productions: - A TV had not produced any local production for a long time. It only broadcast Korean and Mainland dramas. It was encouraging that A TV had put forth recent local production "Hong Kong Go Go Go". Comments on TVB Programme Variety during Prime Time: - To some participants, TVB' s three-strip-drama programming might not be improper. Unlike audience in Europe and the USA, who liked a great variety of programmes including political commentaries as well as talk shows on culture and education, Asian audience tended to have a strong interest in drama series. - Despite the need for drama series, the broadcasters were expected to provide programmes on social issues so as to provide a platform for the elderly and teenagers to voice their opinions. 23 2. Programme Quality General Comments Sets of Value and the Influence on Society: - Low and cheap programmes could secure high viewing rates with low production cost. However, these programmes exerted very bad influence on society. - Children's programmes were of bad themes. TVB's "Metal Fight" promoted agonistic thoughts and fighting, and advertised for spinning top products. ATV's "Blazing Teens 3" was also of a similar nature. "Q & A Lessons", an ATV children's programme, featured a negative character called "Fat Piggy". Yet, the programme did not depict in detail how the character corrected his own errors, and A TV failed to improve the quality of the programme through delivering positive messages to the teenagers and children. Others: - TV stations submitted to viewing rates and did not dare to try more innovative programmes. - The deterioration of quality of television programmes led to a decline in the time people spent in watching television. - Programmes produced by the news department were of good quality. However, the content materials of variety shows were merely collected from newspapers. Comments on ATV Programmes Commended: - ATV's former political commentary programme "News Tease" was of good quality. Some participants hoped that ATV would provide more political commentary 24 programmes, and they were disappointed by ATV's discontinuation of its 24-hour news channel. Others: - ATV's productions were lower in quality visually. In A TV programmes, the lighting lacked layering and the backgrounds were uncoordinated. There was a virtual absence of image design among ATV's artistes. They were always of the same look, regardless of whether they were performing on stage, acting as a host or acting in drama. Comments on TVB Drama: The quality of TVB' s drama series in general declined due to the deployment of most resources to "key drama series" . - TVB was accused of copying from foreign programmes. TVB's recent programmes were not bad in quality. However, they were criticised for their lack of originality. For both broadcasters, the resources channelled to creative productions had been declining in recent years. The job of TVB's programme development section seemed to be confined to script-writing only. - TVB was able to present certain kind of information in an attractive way. A typical example is the programme "Health Oddities", which turned medical knowledge into interesting stories. In the absence of creativity, an informative programme could be boring and not appealing to the audience. - Television dramas often played on similar themes and featured a similar mix of artistes. 25 3. Digital Terrestrial Television Service General Comments - The two stations could consider opening up their digital channels so that all people might send their works to the stations for broadcast. - It was disappointing for A TV to re-transmit channels of programme acquired from the Mainland or Taiwan. 4. Others General Comments Some participants said that there were comparatively more complaints· against TVB programmes. In comparIson, there were fewer complaints against A TV programmes for its compliance with the rules and regulations. Some participants suggested that the stations should be required to broadcast a one-hour "social responsibility programme" so as to oblige the broadcasters to be more creative and to give priority to programme quality. - The enhanced competition stemming from the entry of new broadcasters would be beneficial to the audience as the existing broadcasters would be obliged to focus more on creativity and to explore new types of programme. - Some participants opined that the BA should relax its regulation on television broadcasters, taking into account changing community attitudes and standards. TV stations tended to classify programmes indiscriminately as "Parental Guidance" programmes in order to avoid breaches. However, some participants opined that the BA should safeguard the audience against the excessive amount of sexual, violent, rude and indiscreet content. 26 - Some participants pointed out that the Mainland regulatory authorities were in the opinion that the regulatory regime in Hong Kong was outdated as the regulations were so detailed that they stipulated what kind of programmes could be broadcast at certain time slots. It was proposed that the BA should instead consider adopting an encouraging regulatory model. For instance, if a station attained certain objectives, it could be charged a smaller amount of licence fee. Some participants agreed to this idea of encouraging regulatory model and opined that it was better to have less regulation. - Some participants pointed out that animation production was encouraged in the Mainland and the Authorities provided resources to support its development. Furthermore, protection mechanism was set up for local productions during the prime time on Mainland television stations. However, some participants queried the applicability of this kind of mechanisms in Hong Kong. A lot of resources could be channeled to encouraging local production in the Mainland where most of the TV stations were state-owned. In South Korea, audio-visual product manufacturers were willing to subsidise local television and music products. In Hong Kong, the broadcasting industry was operated in a market-led approach, where broadcasters could operate freely. Comments on ATV Lack of Local Productions: - Some participants opined that the acquired dramas of ATV were unable to nurture audience's interest in the station as compared with local productions. 27 Comments on TVB Broadcast Time of Programmes for Young Persons: Teenagers' programme "Youth Nation" was broadcast at 11 :OOam on Saturdays and Sundays when most of the teenagers were not at home. The scheduling of the programme was unsatisfactory. 28 Part 3: Summary of Opinions Expressed in Thematic Group Discussion held on 25 January 2011 Attendees: 26 (including members of the Television and Radio Consultative Group and teenagers) Date: 25 January 2011 1. Programme Variety General Comments Proposed Programme Genres: - Football matches should be broadcast once a week on digital channels. Highlights of football matches should also be broadcast during the sports segment of the news bulletins and viewing hours after 12 :00 midnight. - Sports programmes, especially international sports events, were recommended. Mainland sports programmes could be broadcast on digital channels with a view to promoting different kinds of sports (such as soccer) and enhancing citizens' understanding of and interest in sports. - Programmes for ethnic minorities, information programmes, quiz programmes (on the subjects of the, geography and history of Hong Kong, the Mainland ,or Taiwan), programmes which reflect real life (e.g. "Below the Lion Rock" and "Hong Kong Connection" produced by the R THK), programmes on culture and environmental protection, locally-produced travelogues, and educational programmes for teenagers (to bring out positive messages on the subj ects like drug abuse and "compensated dating") were recommended. - Serialised family dramas reflecting real life could help audience understand different facets of society. - Community news programmes might help members of the 29 public better understand each of the districts. The majority of the travelogues were acquired programmes. There was a lack of local productions and travelogues featuring remote regions. Excessive Programme Genres: - There was an excessive amount of dramas, gourmet programmes, entertainment programmes and game shows. Others: - The two stations should not concurrently produce or broadcast same/ similar types of programmes (e.g. singing contest) or dramas of similar themes. A culture of healthy competition should be advocated. - Programmes for ethnic minorities to be broadcast outside prime time or on digital channels were recommended. Comments on ATV Acquired Channels: - There was an excessive amount of acquired channels and programmes. Local productions should be encouraged. However, some attendees opined that there was no harm to broadcast acquired programmes which were of good quality and that audience could benefit from the wider range of choices. - It was recommended that CCTV-4 should be replaced with CCTV-1 as the latter better reflected the situation on the Mainland. Infotainment Programmes: - It was suggested that programmes featuring local titbits and programmes on music prize presentation should be produced. - Infotainment programme "Hong Kong Go Go Go" was regarded as a new venture. However, some opined that 30 the programme was re-run too frequently, for example, the programme was re-run on the digital channel right on the next day of the first run. - Some pointed out that there was a lack of infotainment programmes, variety shows and dramas on ATV Home. ATV World: - A TV World maintained a balanced variety of programmes. Its wildlife documentaries and travelogues were of good quality. It was recommended that those programmes should be dubbed with Cantonese and broadcast on A TV Home so as to broaden its currently limited programme variety. Comments on TVB Proposed Programme Genres: - Too many dramas were broadcast during prime time. It was suggested to broaden the variety of programmes, for example, by introducing programmes featuring titbits of life of Hong Kong people. - It was recommended that documentaries or special features on various aspects of Asian countries, such as politics, economy, culture, education, livelihood, etc. should be broadcast. - It was suggested that documentaries featuring Hong Kong's economy, livelihood and infrastructure (e.g. West Kowloon and Hong Kong-Zhuhai-Macau Bridge) should be produced. - There was a lack of musicals, programmes and quiz contests. ballets, information - The majority of the animations were Japanese productions. It was suggested that locally-produced animations should be broadcast. - Charity programmes should be encouraged. 31 TVB Pearl: - "South Pacific", a nature documentary once broadcast on Pearl, was of good quality. It was hoped that more similar programmes or some local productions of the same nature would be broadcast. - Some films were too frequently re-run on Pearl (e.g. "Jurassic Park" and "Die Hard"). While some acquired programmes like "Lost" and "Bones" were of high quality, the sequels to some dramas (e.g. "Lost") were not so appealing. Hence, there was no need to broadcast all the sequels. Overlapping Programming: - There was an overlap between the programmes on free channels and those on pay channels. For instance, news programmes on i-News and those on TVB Pay Vision were nearly identical. Dramas broadcast on TVB' s digital channels were broadcast again on TVB Pay Vision. The lineup of acquired dramas on J2/ TVB HD Jade and that on TVB Drama of TVB Pay Vision were by and large the same. It was unfair to the audience of the pay channel. 2. Programme Quality General Comments Values and Influence on Society: - Programmes of the two television stations could influence the values of the general public. Therefore, the two stations should shoulder social responsibility by educating the public. - Prime-time dramas usually revolved around intrigues and scramble for estates. It was suggested that dramas should include in their plots contents concerning family relationship and ethics, educational materials and contents which could lift the spirits of the teenagers. 32 - Pandering to vulgar social culture, broadcasters produced programmes which featured expressions which were coarse and of bad themes, e.g. ":ffitog~ , W*f'@t~" (It is the greatest crime not to take an offered benefit.) Expressions of this kind should not be included in free television programme services. Revealing shots frequently appeared on screen. There was a gradual decline in the standards of morality in free television programmes. News Programmes: The two stations handled news programmes in an objective, fair and professional manner. However, subtitles were often incorrectly or inappropriately shown. Reporters also often pronounced inaccurately. - More efforts should be made to promote information programmes. Infotainment Programmes: - More emphasis should information and script. be gIven to accuracy m - There was a lack of information or general knowledge in television programmes. It was suggested that more programmes with positive messages and educational values should be broadcast for teenagers. Drawing inspirations from the working experience of social workers and medical workers, stations may produce programmes which blended information with entertainment. Drama "Healing Hands" was a masterpiece of this kind. - Programmes introducing home design, mmor improvement works and interview experiences In an interesting way might also be broadcast. 33 Scheduling: - Programmes which were overly exciting should not be broadcast during meal hours. - Animations broadcast at around 3 :OOpm (time when schools finish classes) contained pornographic and violent materials. This situation should be rectified. Others: - In general, the contents of game shows lacked creativity; they were merely copied from overseas programmes. - The programmes were too localized, with no global vision at all, and they were merely for entertainment. Comments on ATV Acquired Channels: - Programmes were produced to cater mainly for Mainland markets but not the taste of Hong Kong audience. Therefore, more programmes catering for the needs of Hong Kong audience should be produced. - TVS's "Today News" was a good programme introduced Guangzhou to audience in different ATV might consider producing a programme interesting facts of Hong Kong and different should be invited to express their opinions. for it ways. about people - The original subtitles of a CCTV's programme were blurred and new subtitles were imposed on top of it. The visual effect should be improved. News Programme: - News programmes were relatively long. It was desirable that certain pieces of newsworthy information were reported in detail. However, some recent pieces were unusually long with unnecessary details. Editorial freedom should be maintained and senior management 34 should not be involved in it. - A special programme produced two. years ago featuring the 4 June incident should be applauded. Commended Programmes: - Programmes "Asian Million Star" and "Tracing Origins Around Guangdong" were of good quality. Acquired Dramas: - The plot of acquired drama "Three Brothers" was cliche, and the Chinese title of the drama was weird. However, some previously broadcast Korean dramas featuring intrigues in the palace were of good quality. - Acquired dramas often featured the same mix of artistes. Others: - Few programmes were notable. Comments on TVB Game Shows: The hosts and guests in some game shows (e.g. "Super Trio" Series) broadcast during weekends disrespected and insulted women in a way that they made fun of females with sexually connotative jokes. Female artistes dressed in revealing attire distorted youths' view about genders. Throwing female artistes onto a mattress in a game was tantamount to maltreatment. In addition, those game shows produced wastage of food. Asking the artistes to pose in different ways to entertain the audience was of bad taste and low quality. These game shows had a negative impact on children. They were not suitable for broadcast during prime time. - In the game show "Neighborhood Treasures Winter Fun", table-tennis balls were thrown towards artistes. A programme which had aimed to broaden the horizon of the 35 audience was spoilt. Dramas: - Factual knowledge should be included in dramas. Some of them were produced in a way that information was properly incorporated into them, such as the first series of "Burning Flame". - In "Links to Temptation", however, too much information about Macau was included. The drama seemed like a travelogue programme instead. Inadequate research had led to incorrect information broadcast in drama series. - Some recent dramas and programmes were of good quality. Examples included: "Home Troopers" featuring sweet family life; "E.U.", of which the production was better than its first two series; "Just Love". and "Can't Buy Me Love", both conveying positive messages; and "The Mysteries of Love" and "7 Days in Life", both with creative plots. - Some dramas were of bad themes. Examples included: the plot of "Links to Temptation" involved incestuous relationship; the image of medical practitioners was distorted in "A Great Way to Care". Programme scheduling should be done better in order to avoid the situation that some artistes appeared In different dramas on the same day. Commended Progarmmes: - Programmes included: "Stairway to Dragon" on Bruce Lee's influence on the world; "Land of Feng Shui" about both Chinese culture and travelling; environmental conservation programme "Investigating the Arctic Ocean" of creative ideas. News and Current A[fairs Programmes: - The pronunciation by reporters was often wrong III news 36 programmes. Self-censorship was found in reporting news reports. A few years ago, the reports on the activities for commemorating the 4 June incident was made the third news item although the number of participants amounted to 200,000. - Current affairs programmes were of good quality but the quantity should increase. Pronunciation: Some programme hosts and artistes often pronounced inaccurately. In-programme Advertisements/ Programme Sponsorship: - Too many advertising programmes. elements were found In - A sponsored programme should be clearly identified as such by a front sponsor credit. However, sponsor identifications were often shown in the end credit so quick that the audience could not see it clearly. Others: The host in the programme "The performed in an exaggerated way. Thin Jim Line" - TVB' s disputes with the four maj or record companies had led to the declination of quality of music programmes, and the absence of some singers in the awards presentation ceremony organised by TVB. The situation was quite a pity. 3. Digital terrestrial television service General comments - By and large, analogue channels were integrated channels. More sports programmes, arts and culture programmes and variety shows should be broadcast on the two digital channels. 37 Comments on ATV - Digital channels were mostly acquired ones, which could also be found on certain pay television channels. Therefore, more high definition or digital programmes should be produced to make good use of the channels. - The introduction of SZTV lowered the bandwidth of other digital channels and affected their reception. 4. Others General comments The government should acquire the telecast rights of some international sports events (e.g. the World Cup) and share the rights with all television stations. The advertising revenue should go to the government. Recording of programmes should be provided in full length on the stations' websites so as to enhance the quality of the stations' online facilities. Comments on TVB - Too many advertisements were shown on the station's website. Materials on information programmes were hard to find. - In watching TVB' s dramas on the Mainland, it was strange to find that the voice of the characters in the dramas was dubbed by Mainlanders. 38 Chapter 5 Follow-up Actions The BA sent the views collected to A TV and TVB for response. The replies of the two stations are attached at Appendices 1 and 2. 39 Chapter 6 Conclusion Members of the public expressed enthusiastically diverse opinions on the quality and variety of programmes provided by the two domestic free television programme service licensees. The BA would like to thank the two stations for participation, and all individuals, organisations and groups who have given their views in. the public engagement exerCIse. The BA attaches great importance to public views and the two stations have responded positively. The BA will continue to collect public views on free television programme services, content regulation, programme quality and diversity, etc. through regular reviews of licence and codes of practice and public consultation so as to ensure that the codes of practice reflect the prevailing community standards, and that the services provided by the television stations live up to the standards and expectation of local audience. 40 Appendix 1 ATV's Response to the Summary of Views Collected in the Public Consultation on the Oualityand Variety of Domestic Free Television Programme Services (translated by the BA Secretariat) The Asia Television Limited (ATV) would like to extend its gratitude to our view.ers for their valuable opinions. Viewers' criticisms drive us forward and therefore we would humbly listen to their feedback, be it positive or negative. Our responses to some of the opinions raised are set out below. There existed a general perception that ATV lacked self-produced programmes. As a matter of fact, ATV has already stepped up its scale of local production since early this year (2011). The quantity of self-produced programmes of ATV Home in the first five months this year was 14.4% higher than last year's average. It should be noted that ATV has made efforts in scheduling more self-produced programmes in non-prime hours. Examples include "The Wellness Club" broadcast weekdays from 10:50am to 12:15pm and "News Bar Talk" broadcast at 11 :OOpm. We are in the opinion that there is a lack of programmes of such genres in the market and that the aforementioned productions can cater for the tastes of people from all walks of life across different age groups. To enhance programme variety and stimulate indigenous creativity, ATV invited Mathias Wo, a well-known cultural critic, to produce "I Want to be CE" and "East Wing West Wing" this year. There will also be drama series "Hearts Beat For Love" by veteran producer Gary Tang later. ATV is willing to cooperate with various local talents, and this reflects that we encourage creativity and that we are not confined to the bounds of station productions. 41 We appreciate viewers' demand for information programmes. In the past year, ATV produced "Tracing Origins Around Guangdong", "The Hongkong Nobles", "Hong Kong 100 VIPs" and "The Glorious Innovations of China 2". At the end of this year, we will produce a new series of "Hong Kong Loving Hearts" and "A Century to the Republic", a programme produced in commemoration of the loath anniversary of the 1911 Revolution. On 2 May this year, the Asia Channel was launched as the first Cantonese and Putonghua "current affairs in focus channel" to provide a platform for viewers to exchange opinions on current affairs and politics. In respect of entertainment programmes, ATV has been actively expanding its range of music programmes, among which "Asian Million Star" and the music special of Eason Chan were well received by music-lovers. Some viewers criticised that ATV's digital channels were unable to cater for the needs of the local audience. As a matter of fact, a vast amount of locally-oriented programmes are carried on the Asia Channel, which was renamed from the former HDaTV Channel and commenced service on 2 May. Moreover, as the relationship between Hong Kong and the Mainland has become closer since Hong Kong's reunification with China, we intend to capitalise on the availability of more digital channels to foster a better understanding of China among Hong Kong audience. Since 1 March, ATV has started relaying CCTV-1 instead of CCTV-4 on its service with a view to strengthening the audience's understanding of today's China through the increased provision of programmes of information and entertainment nature. Some viewers also made the suggestion that the variety of children's programmes should be enriched and that more children's programmes which stimulate children's creativity 42 should be broadcast. ATV supports this suggestion and has already strengthened the content of its self-produced programme "Q & A Lessons". ATV will launch a 20-episode programme "Happy Barry Diary" produced by the Hong Kong Institute of Education. Scheduled for launching in June, the programme aims to facilitate young children's learning and development through multimedia education. ATV has not neglected sports programmes either. The programme "iSports@tv" provides the audience with the latest sports news on weekdays, whereas the daily programme "iFit@tv" offers health tips to work-stricken Hong Kong people. The. Asia Channel also offers a continuous 5.5-hour times lot for sports programme every Saturday or Sunday afternoon. ATV is committed to handling its new programmes in a fair and impartial manner. On 11 March 2011, an earthquake and its ensuing tsunami struck Japan, arousing global concern. Our current affairs department reacted immediately and produced a series of Japan earthquake specials and provided the audience with comprehensive and timely report on the disaster. On the other hand, the World Channel has been introducing globally renowned information programmes and documentaries to our audience. Apart from the broadcast of "60 Minutes", we have forged an alliance with the renowned TV network History Channel in January 2011 which allows us to provide our audience with an hour of quality history documentary per week. ATV is not affiliated with any political party. It is not subordinate to any conglomerates. It refuses to be influenced by external forces or swayed by populist thoughts. It is committed to reflecting the conscience of Hong Kong. 43 Appendix 2 TVB's Response to Public Engagement Activities for Gathering Views on the Programmes of the Domestic Free TV Programme Service Licencees 1. Provision of More Sports Programmes Due to restrictions on TV broadcast rights for major sports events such as the World Cup, free TV could only carry live telecast of selected matches or delayed highlight programmes. As the licence fees of the such events are astronomically high, the variety-programming -oriented free TV is much less competitive than pay TV operators who run their own sports-specific channels. Nevertheless, . TVB has made great endeavors in acquiring big tournaments to try to satisfy viewers' needs, such as Hong Kong Sevens, German Cup, NBA, etc. TVB has always given full support to local football by live telecasting the major games such as Hong Kong Football Association Cup Final, HKFA Senior Shield Final, etc. Our news programmes will also make focused reports on major sports events so that the public can obtain relevant information. Some members of the public have suggested that the Hong Kong Government should acquire the broadcast rights of maj or events such as the World Cup and Olympic Games, and then distribute the feed to all broadcasters. In our view, the Government should consider whether those events are in the public interest and impose regulatory restrictions such as via the Broadcasting Ordinance/ Codes of Practice/ Licence conditions to limit licencees in acquiring the broadcast rights for their respective licensees as the functions of free TV and pay TV differ, i.e. free TV operators can only acquire the free TV broadcast rights while pay TV operators can only acquire pay TV broadcast rights, to 44 safeguard the public's right to view such major sporting events. 2. Diversity in Prime Time Programming As a commercial broadcaster, it is essential for TVB to balance the public interest and economic benefits. To focus on producing drama programmes which cater to the taste of the masses is inevitable. Though the prime time line-up on Jade is mainly drama series, variety and positive themes of the dramas are our priority, for example "Home Troopers" advocates family core values; "Yes Sir, Sorry Sir" reflects the problem of juvenile drug abuse. In addition to the horizontal strips of drama series on weekdays on Jade, scheduling "Scoop" at 7:30pm can cover not only entertainment, but also features on social issues like news, liberal studies and ethnic groups, etc. The 10:30 slot for infotainment series such as "Land of Feng Shui", "Papua Solomon's Treasure", "Health Oddities" ... was well-received. Moving the "Late News" to an earlier times lot (11 :OOpm) and extending the duration to 35 minutes aim at enriching the prime time programming. Meanwhile, to achieve balanced programming on Jade, movies, game shows and variety events are mainstay programmes on weekends. Despite ever increasing economic pressure, TVB has continuously invested in the channels operating under much difficulty (HD Jade/ J2/ Pearl! i-News) in order to explore/ develop new categories/ content and markets as supplemental programming to Jade. The Pearl channel has always acquired the highest quality informative/ documentary programmes from overseas like "Life", "Human Planet", and scheduled them in prime time with bilingual (English/ Cantonese dubbing) and Chinese subtitling services, which provide diverse choice of quality international productions for local viewers. 45 3. Professional Research for Drama/ Variety/ Infotainment Programmes We always respect the importance of professionalism and accuracy of programme content. Apart from complying with the code regarding the accuracy of factual programmes, to demonstrate our professionalism, a department called Production Development was established which is responsible for creative and research work. Given the existing deficiency in creative manpower, the situation will only become more severe when new licencees join in the competition. Nevertheless, we will not abandon/ cease our creative training efforts. 4. Increase in Educational! Informative/ Youth Programmes Currently, Jade and Pearl provide more than the required two hours of children's programmes per day (Jade: 2.24 hours/ day and Pearl: 2.15 hours/ day in the first quarter of 2011), including educational and informative programmes for children. Movies! animated features suitable for children are scheduled in particular during school! public holidays for younger viewers. Regarding public views on the broadcast time of programmes for youth, due to time slot constraints, daytime on weekends is a reasonable period. Besides, J2, which targets at younger generation, provides alternatives for Jade viewers. With regards views about producing inter-school quiz! competition programmes, we are already airing "M.1. Challenge" on Jade on Sundays while R THK also produces "Inter-school Quiz". Therefore, adding to this genre is currently not under consideration. 5. Quality of Game Shows on Weekends We are aware of public views on our game shows, these will be a good reference for our internal review. In our recent production, we have tried to strike a balance 46 between entertainment and information in game shows such as "Book of Words", "Neighborhood Treasures" ... ; others like "The Magic Ring", "All Star G lam Exam", "Apprentice Chef' ... explore participants' talents. 6. Others 1. Regulatory Relaxation In the focus group discussion on January 18, 2011, some TV veterans and experts of the TV industry suggested relaxing regulatory control: a) The existing regulatory model in Hong Kong has fallen behind the standards of adjacent regions. The BA should relax the licence conditions and programme standards to keep up with the times. b) As a TV industry regulator, the task of the BA is to provide a favourable environment for licencees to adopt their own operating model freely. The regulatory policy should be more encouraging instead of strictly punitive. TVB supports the above views and considers that: a) "Deregulation" is an irresistible trend of TV industry development, especially when more free TV licences will be issued in the near future. Micro-management will be no longer a practical/ viable regulatory model taken by the BA to monitor numerous channels. Moreover, the licence conditions such as programming genres/ time periods/ designated languages/ offering a platform for R THK programming and so on, will reduce the diversity of TV programmes and will ultimately narrow viewers' choice. b) The BA should ensure a level playing field for all new and existing licencees. c) Currently, the free TV licencees have been required to broadcast positive programmes (including arts and culture programmes, programmes for young persons and senior citizens, RTHK programmes and programmes for schools) for years as commercial broadcasters. It is time for the BA to consider the lifting of the requirements 47 which should fall under the public broadcaster, from the commercial broadcasters. Digital Terrestrial Television Services Our viewers can use their digital TV remote control devices to access value-added services such as news, weather and financial information provided by the TV broadcasters. For enhanced value-added services, e.g. interactive television service, more advanced technology and bandwidth upgrade are essential. In response to the public wishes to increase digital channels, TVB is limited to provide the existing number of channels and picture quality with the current spectrum granted by the Government. To upgrade digital TV service (upgrading to HD for Pearl, J2 and i-News) or to increase channel quantity, additional spectrum is necessary. The Government should release extra spectrum to satisfy the increasing public demands. The problem occurs in reception of digital TV signal (mosaic): this may be a result of weak digital TV signal, signal interruption or other factors. We suggest the public to adopt the following procedures prior to contacting the TV stations: a) For residents sharing the communal aerial, please check with the building management if the problem occurs in other flats of the building so as to confirm whether it is a problem from the communal aerial system or individual set-top box. b) For audience using individual aerial, please check if the aerial is in proper operation and the problem occurs in other flats of the building. 11. If the problem persists, please contact the broadcaster(s) for assistance so that the relevant engineering department can follow up. The presence of black margins on screen on digital platform is because many programmes/ commercials are 48 still produced in 4: 3 aspect ratio for the principal analogue broadcasting service. The black margins are the result of those analogue produced programmes/ commercials delivering via digital transmission (16: 9). The problem can only be solved after total analogue broadcast switch-off.