Your complete cloud communications system

Your complete cloud communications system
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RingCentral Office
complete cloud
communications system
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What is a cloud-based communications system?
Whether you call it a cloud-based, VoIP, or hosted solution, in a nutshell, it means the communications system
lives in our data centers and is delivered to you over the Internet. No hardware or PBX needed.
Why RingCentral
is the best choice
It’s easy and saves time and resources.
Your cloud communications system doesn’t require
a large investment. Plus, it is easy to use and customize.
Scalable solutions for business of all sizes
and mobile professionals.
Manage your business anywhere, anytime, on any device.
Put your smartphone to work.
Feature-rich cloud communications solutions.
RingCentral provides companies with hundreds of features
that enable them to project a more professional image to their
customers within budgets of every size.
All for one price,
all included.
• Unlimited calling & faxing (US & Canada)
• 1000 toll-free minutes
• Toll-free or local main company number
• Toll-free or local dedicated fax number
• Voice over IP digital line for each user
• One local number for each user
• Voicemail for each user, with email delivery
• Advanced call management—answering rules &
call forwarding
• Auto-receptionist & company directory
• Free technical support 24x71
24/7 Customer Support for Office subscribers with 2 or more Users
Monday – Friday, 8am – 9pm EST / 5am – 6pm PST for Fax^, Professional^ and Office subscribers with 1 User ^Fax 500 or Professional Pro Subscribers should open a case at http://
success.ringcentral.com/RCContactSupp
1
Edition Features
STANDARD
PREMIUM
ENTERPRISE
1,000 mins
2,500 mins
10,000 mins
4 people
per meeting
25 people
per meeting
50 people
per meeting
Call Management and phone system administration
Mobile Apps for iPhone, iPad and Android
Unlimited calling5
Toll-free minutes6
Unlimited Conferencing, Internet Fax5, and Business SMS
Multipoint Mobile & Desktop HD Video Conferencing
Online Meetings for Mobile and Desktop
US-based Support8
US-based Implementation8
Integrations with Microsoft® Office & Outlook®, Google,
Box, and Dropbox
Phone Rental Option: Desk and conference phones7
Call Log Reports
Inbound Caller ID Name
HD Voice
Automatic Call Recording
Multi-level Auto Attendant
Integration with Salesforce, Zendesk, Desk.com,
Oracle® Sales Cloud & Zoho
Pricing Editions
STANDARD
2 year
contract
Annual
Pre-pay
2 year
contract
per user per month
27.99
$
24.99
$
22.99
$
2 - 19 USER
$
20 - 99 USER
$
100+ USER
$
24.99
21.99
19.99
ENTERPRISE
PREMIUM
Annual
Pre-pay
2 year
contract
per user per month
37.99
$
34.99
$
31.99
$
29.99
$
$
$
32.99
$
$
per user per month
34.99
$
Annual
Pre-pay
52.99
$
49.99
47.99
$
42.99
$
44.99
39.99
Phones
RingCentral offers a variety of phones to meet your business needs.
Requirements
We recommend
Features
• Limited budget
• Basic IP phone
• User type: basic office
Polycom IP 321
•
•
•
•
2 line keys
2.5mm headset jack
Power over Ethernet (POE)
Speakerphone, hold, mute
•
•
•
•
Polycom IP 335
•
•
•
•
2 line keys
2-port Ethernet switch, POE
RJ9 headset jack
Speakerphone, hold, mute
• Handle simultaneous calls
• Cordless phone solution
• In-office mobility
Yealink W52P
• DECT cordless technology for secure
communications
• HD voice technology
• Backlit 1.8” color display
• Provision up to 4 handsets per base
• Up to 4 simultaneous calls per base.
• Entry level phone for Low to Moderate
Call volume
• Multi-call management
• Monitor other users
• Targeted Users: Common areas, wall mounts,
cubicles, office desks
Polycom VVX 310
•
•
•
•
Basic IP phone
No rewiring
Business-grade headset support
User type: basic office
6 line business
2-port Gigabit Ethernet switch, POE
Backlit display
Dedicated RJ-9 headset port
Phones
RingCentral offers a variety of phones to meet your business needs.
Requirements
We recommend
Features
• Mid-Range Phone for Moderate to
High Call volume
• Multi-call management
• Monitor other users
• Targeted Users: Small offices, home offices,
cubicles, office desks, admins
Polycom VVX 410
•
•
•
•
•
•
•
•
Polycom VVX 500
• 12 line business
• 2-port Gigabit Ethernet switch, POE
• Intelligent performance 3.5-inch
color touch screen
• Superior HD voice sound quality
• Conference room IP phone
• Small to midsize room
Polycom SoundStation
IP 5000
• Compact foot print with 7-foot microphone
pickup—ideal for executive offices and smaller
conference rooms with up to six participants
• Resists interference from mobile phones and
other wireless devices while delivering clear
voice conferencing with no distractions
• High-resolution display—enables robust call
information and multi-language support
• Conference room IP phone
• Small to midsize room
Polycom SoundStation
IP 6000
•
•
•
•
Multi-call management
Monitor other users
Unified communications (UC)
User type: admin
12 line business
2-port Gigabit Ethernet switch, POE
Backlit color display
Dedicated RJ-9 headset port
12-foot microphone
Power over Ethernet (POE)
Three-way conferencing
Loudspeaker
Phones
RingCentral offers a variety of phones to meet your business needs.
Requirements
We recommend
Features
•
•
•
•
Basic IP phone
No rewiring
No power over Ethernet
User type: basic office
Cisco SPA 303
•
•
•
•
3 line keys
2-port Ethernet switch
2.5 mm headset jack
Speakerphone, hold, mute
•
•
•
•
Handle simultaneous calls
Monitor other users
Basic receptionist phone
User type: receptionist, administrative
assistants, high volume user
Cisco SPA 508G
•
•
•
•
•
8 line keys
2 port Ethernet switch, POE
Headset 2.5mm jack
Speakerphone, hold, mute
Available with sidecars
•
•
•
•
•
Handle simultaneous calls
Monitor other users
Connect via Wi-Fi
Bluetooth headset support
User type: owner/executive
Cisco SPA 525G2
•
•
•
•
•
5 line keys
Wi-Fi/Bluetooth support
2-port Ethernet switch, POE
Speakerphone, hold, mute
Available with sidecars
Cisco Linksys
SPA122
•S
ingle analog telephone port to connect
to analog phones or fax machines
• Connect to traditional cordless analog
phone system for:
- Distribution of multiple cordless
handsets
- Sharing a line between multiple
handsets
- Replacement of your home /
residential telephone line
• Connect analog devices such as
existing cordless phones, fax machines,
and more
RingCentral Office Features
You get all these features for one low price.
Business phone system
• Auto-receptionist
• Multi-level IVR*
• Dial-by-name directory
• Templates for batch configuration
• Employee and department extensions
• Music and messages on hold
• Voicemail with email notification
• Visual voicemail
•
•
•
•
Business SMS
• Unlimited Texts
• Mobile devices
• Texting features
Video Conference and Web Meetings
Call and fax management
• Answering rules
• Call queues
• Call forwarding
• Caller ID
• Extension dialing
• Call screening
• Call recording
(automatic* and on-demand)
• Shared Lines
• Call Park
• Intercom
• Paging
• Call transfer
• Call handoff
Call logs/reports
Call blocking
Return calls with *69
Presence across multiple devices
Conferencing
• Unlimited, easy access
• Host controls plus Invite
• International dial-in numbers
•
•
•
•
HD video and voice
PC, Mac, Tablet, and Smartphone
Web share on PC, Mac, iOS
Host controls (mute/unmute, record,
annotation, etc.)
Internet fax
• Send and receive without a fax machine
• Faxes arrive as email attachments
• Sign and edit faxes electronically
• Send faxes using a fax machine with
an analog adapter
Reliable phone service
• VoIP phone service
• International calling
• Smart numbers for voice and fax
• Directory listings
•
•
•
•
Toll-free, local, or vanity numbers
RingMe click-to-call me
RingOut click-to-call out
Virtual calling card
RingCentral desktop apps
• PC and Mac with VoIP, text, fax,
conferencing and online meetings
Integrations
• Salesforce*
• Zendesk*, Desk.com, Oracle® Sales Cloud
and Zoho
• Box, Dropbox™, Google Drive™, Google
• Microsoft® Windows® applications
and Outlook® contacts
RingCentral mobile apps
• iOS with VoIP, text, and fax
• Android with with VoIP, text, and fax
Devices
• Polycom® IP phones
(321, 335, VVX310, VVX410 VVX500),
Polycom 5000 and 6000 conference phones
• Cisco® (SPA 303, SPA 508G, SPA 514G,
SPA 525G2)
• Cisco SPA-122 (ATA)
• Yealink W52P cordless phone
*Available with RingCentral Office Premium or Enterprise Edition.
RingCentral, Inc. 20 Davis Dr.,Belmont, CA 94002. www.ringcentral.com
©2015 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Meetings, and the RingCentral logo are registered trademarks of RingCentral, Inc.
Other third-party marks and logos displayed in this document are the trademarks of their respective owners.
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