You Can Always Go---Downtown
Transcription
You Can Always Go---Downtown
Pocono Business Journal Seven Bridge Road, RR# 5 Box 5198 East Stroudsburg, PA 18301 } Celebrating 3 Years of Award-Winning Journalism at PBJ www.pbjonline.com POCONO Regional Business News & Resources THIS MONTH • You Can Always Go--- Downtown.............p. 1 • Storage Industry Provides “Stuff” to Keep in Mind.......................................p. 5 • How They Voted: Your Legislators on Small Business....................................p. 6 • Professional Profile: Commercial Explosion in Monroe County.................p. 16 • Jim Thorpe’s Architectural Gems.............p. 19 • Interview: Pennsylvania Treasurer Robin Weissmann...................................p. 14 • Virtual Market Leads to Real Success.....p. 21 November 2008, Vol. 4, Issue 11 Retail Issue You Can Always Go---Downtown • PBJ Columnists: County Commissioner’s Report/Carbon.p. 15 Eastburg Community Alliance...............p. 12 Leadership Pike.....................................p. 13 Leadership Tips........................................p. 9 Marketing Momentum.............................p. 7 Pocono Realtors.....................................p. 18 Regional Healthcare Report/Wayne.......p. 10 Residential Real Estate..........................p. 11 Sustainable is Attainable/Wayne...........p. 14 United Way............................................p. 11 QUOTE “The challenge for the future is to stay true to Jim Thorpe and reject over-commercialization.” Full story on Page 8 OBSERVE Good Nutrition Month 2 4 7 15 27 Daylight Savings Time Ends Election Day Magazine Day American Enterprise Day Thanksgiving QUESTION What is the fastest growing industry in Monroe County? Photo courtesy of GHP - Elissa Thorne, Co-chair, Carbon County Chamber Cultural Heritage Tourism Committee Go downtown-- for corn husking? The celebration of “Harvest and Heritage Days” is one example of events bringing together business and community in downtown Honesdale. For the second year, Wayne Bank will sponsor this Greater Honesdale Partnership (GHP) event. By Susan Jorstad Big box malls and outlets, for all their sales and conveniences, just don’t match the historic charm of a downtown. Many towns, recognizing their unique appeal, have worked hard to revitalize their character – from beautifying with seasonal planters and holiday lights to strategic façade renovations and events that bring together businesses and community. What follows is how four local downtown destinations make it work. Hawley See GPCC Business Magazine ad for the answer on page 12. www.pbjonline.com The Downtown Hawley Partnership offers joint business promotions, such as First Fridays, in the quaint, little town that sits on the north end of Lake Wallenpaupack. Other big events are the Fourth of July Fireworks on the Lake, Arts & Craft Fairs, concerts in Bingham Park, Harvest Hoedown (replete with dancing in the streets), Winterfest (the second weekend in December) and the Ice Tee Golf Tournament. The borough has 1,200 year-round residents and 27 acres of green space. A blend of country inn resorts, streams, historical sites and antique shops, the surrounding lake region attracts seasonal vacationers as well. “Recently we’ve taken on a visioning plan for our downtown center,” says Jeanne Genzlinger, president of the Downtown Hawley Partnership and owner of The Settlers Inn. “We’re working on branding the community with places for families.” Focused on promoting the arts as well as shopping and tourism, the town boasts a music conservatory with excellent private instruction, dance academy, library and the Ritz Theater – all good anchors, says Genzlinger. “Now, we’re trying to attract good retail. The Vil- see DOWNTOWN page 8 Professional Profile - Commercial Explosion Changing The Face of The Poconos page 16 2 Pocono Business Journal | November 2008 www.pbjonline.com POCONO TABLE OF CONTENTS ARTICLES Regional Business News & Resources Twin Willow Publishing Company Pocono Business Journal Seven Bridge Road RR#5 Box 5198 East Stroudsburg, PA 18301-9209 570.421.0100 | fax 570.421.0404 www.pbjonline.com PUBLISHER/EDITOR-IN-CHIEF Marynell Strunk EDITOR Debbie Burke REPORTERS Roxanne Beharry Ken Clark Susan Jorstad Nicholas Sergi CONTRIBUTORS Chris Grape Garvey Heidi Blade Hewlett James Hockenbury Cheryl Ann Houseman Sylvia Lafair William R. Lloyd David McCorkle William O’Gurek Robert Muller Dominick Sacci Peter Wulfhorst EDITORIAL ASSISTANT Danielle Eberhardt Chelsea McMahon COPY EDITOR Joan Groff SALES ads@pbjonline.com PRODUCTION/DESIGN Chelsea McMahon Jason Trump CARTOONIST Tanya Kerkslag CIRCULATION circulation@pbjonline.com COPYRIGHT: PBJ is protected under the federal Copyright Act. Reproductions of any part by any means or facsimiles without the express written permission of the publisher are not permitted. Reprints of PBJ articles are available. For rates and information visit http://www.pbjonline. com/reprints.html. PBJ cannot be responsible for the return of unsolicited material, manuscripts and photographs without the inclusion of a self-addressed stamped envelope. Information in this publication is gathered from sources considered to be reliable, but the accuracy and completeness of the information cannot be guaranteed. Submission of information does not guarantee inclusion. PBJ is published monthly from offices located at Seven Bridge Road, East Stroudsburg, PA 18301. PBJ serves business owners, managers and professionals in the four county Pocono region: Carbon, Monroe, Pike and Wayne. Subscriptions are available for $30 per year or $60 for two years. POSTMASTER: Send address changes to: Pocono Business Journal, RR#5 Box 5198, East Stroudsburg, PA 18301 Monthly Missive PBJ Shows Growth in Pages and Stature The Pocono Business Journal is celebrating its three year anniversary with this issue. It was November 2005 when the paper was first published. The fledgling publication boasted 16 pages and handful of supportive advertisers and the promise to serve the business community with valuable articles, information and a forum to connect with colleagues and competitors. Over the past three years, Pocono Busi- DCED: Main Street Can Still Forge Ahead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8 Help Still Wanted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 24 How They Voted: Your Legislators on Small Business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 Interview with PA Treasurer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14 Jim Thorpe’s Architectural Gems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19 If You’re Not a Fiscal Conservative, It’s Time to Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14 Local Banks React to Credit and Lending Jitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18 Professional Profile: Commercial Explosion Changing Face of Poconos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16 Rent Rant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8 Retail Theft Stats Paint Grim Picture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 3 Ribbon Cutting Welcomes ESU Science and Tech Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13 Storage Industry Provides “Stuff” to Keep in Mind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 5 Virtual Market Leads to Real Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21 Weiler Asserts Its Space While Others Wait Out Economic Storm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18 You Can Always Go--- Downtown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 1 DEPARTMENTS Book Review: “How Starbucks Saved My Life”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13 Business Briefs – Who’s Who/ What’s What. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22 Business Cartoon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 Calendar of Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25 Legislative Roundup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20 Letters to the Editor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 3 Reader’s Resource. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 Columnists County Commissioner’s Report/Carbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15 Eastburg Community Alliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12 Leadership Pike . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13 Leadership Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9 Marketing Momentum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 Pocono Board of Realtors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18 Regional Healthcare Report/Wayne . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10 Residential Real Estate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11 Sustainable is Attainable/Wayne. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14 United Way. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11 Focus List – Payroll Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25 Op Ed – Pennsylvania Food Merchants Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 Pennsylvania Small Business Advocate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 Register – Bankruptcies, Deeds, Mortgage Transactions and New Corporations/Fictitious Names . . . . . . . . . . . . . . . . . . . . p. 27 Advertisers Index Action Coach . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Associated Libraries. . . . . . . . . . . . . . . . . . . . . 15 Astraia Security Alliance . . . . . . . . . . . . . . . . . 12 Blue Cross of Northeastern Pennsylvania. . . . . . 6 Dani’s Cleaning Service. . . . . . . . . . . . . . . . . . 25 East Stroudsburg University. . . . . . . . . . . . . . . . 5 First National Bank of Palmerton. . . . . . . . . . . 19 Greater Pocono Chamber of Commerce Business Magazine . . . . . . . . . . . 12 Holly Corcoran, CPA . . . . . . . . . . . . . . . . . . . . 15 Journal Newspapers . . . . . . . . . . . . . . . . . . . . . . 9 Monroe County Career Link. . . . . . . . . . . . . . . 14 Penn’s Peak Radio. . . . . . . . . . . . . . . . . . . . . . . 7 PenTeleData . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Pocono Commuter . . . . . . . . . . . . . . . . . . . . . . 21 Pocono Medical Center. . . . . . . . . . . . . . . . . . . 32 Pocono Personnel . . . . . . . . . . . . . . . . . . . . . . . 23 Premier Administrative Resources. . . . . . . . . . 25 Sherman Theater. . . . . . . . . . . . . . . . . . . . . . . . 20 TN Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ness Journal has stayed true to its intent: to provide the Pocono business community with a publication containing well-researched articles, useful information and equal coverage from all four counties. The advertisers and the page count grew. Subscribers, columnists, staff and distribution all grew. Depth of coverage and diversity of articles grew. Reputation grew. It is with this issue that PBJ can look over the past three years and see how the support of the business community has sustained its growth through subscriptions, advertising, content and loyal readers. Recently, in addition to the statewide journalism awarded to PBJ earlier this year, the paper was recently voted ‘Best New Business’ by the members of the Greater Pocono Chamber of Commerce. SUBSCRIPTION FORM If you would like to guarantee receiving the Pocono Business Journal monthly, please mail subscription form along with check made payable to: Pocono Business Journal Seven Bridge Road RR#5 Box 5198 East Stroudsburg, PA 18301-9209 Name:_______________________________ Title:_ _______________________________ Company:____________________________ Address:_ ____________________________ Phone:_______________________________ City:________________________________ State:________________________________ Zip:_________________________________ ____ 1 year (12 issues): $30.00 ____ 2 years (24 issues): $60.00 Thank you for choosing Pocono Business Journal Thank you, Pocono business community. It is because of you that we continue to exist and we will continue to serve for years to come. Our focus has always been and will continue to be to inform, inquire and inspire. Marynell K. Strunk Publisher/Editor Contact me at mstrunk@pbjonline.com 3 Pocono Business Journal | November 2008 NEWS Retail Theft Stats For Big Boxes Paint Grim Picture for Small Business; Ray of Hope in Vigilance, Education By Debbie Burke According to its 20th annual survey on the state of retail theft, Jack L. Hayes International of Fruitland Park, FL announced that shoplifters and dishonest employees stole over $6.7 billion in 2007 from just 24 major retailers. President Mark R. Doyle says these 24 companies (kept anonymous) are household names that make up the department stores, mass merchants and “big boxes” and as such are indicative of trends throughout all sectors of the retail industry. (The total number of stores that participated in the study totaled 19,151, located throughout the United States.) “The reason we choose these 24 is that they have loss prevention departments and staff focused on preventing thefts,” he explains. Unfortunately, he added, small businesses need to be “even more worried” because they do not typically have in-house loss prevention and their stores are thus an easier target. Highlights from the study include: Over $150 million was recovered from apprehended shoplifters and dishonest employees in 2007, a 7.69% increase from 2006. Total retail theft data from 2006-2007 show apprehensions increased by 10.08%. For every $1 recovered, $37.43 is lost to retail theft. Therefore, only 2.67% of total retail theft losses result in a recovery. With loss prevention a bona fide area of concern, many experts are now focused on organized retail crime, or ORC. These are ‘rings’ of criminals which were first noticed in the 1980s on the East Coast. Says Paul Jones, vice president of asset protection at the Retail Industry Leaders Association (or RILA, located in Arlington, Virginia), “We almost see it fall right in line with losing control of our borders and with the Internet as large and active as it is. Letter to the Editor Last year I remember receiving an e mail from you congratulating us on our “much deserved Bizzy”...well, now it’s our turn. Congratulations! You know we look forward to reading the journal every time it comes! Keep up the great work! We liken it back to after 9/11 because law enforcement was diverted directly to terrorism.” Jones warns that retailers should expect to see this problem rise even more in the tight economy. The costs associated with theft prevention programs and personnel can be high, but try to get the most out of your budget, he advises; training your workforce to be vigilant is a good first defense. Also, because thieves like to go unnoticed as they travel throughout a store, another good counterattack is to have your sales force talk to all customers. Criminals do not want to be interacted with nor identified, so even a quick ‘good morning, how can we help you?’ could be deterrent enough. “If stores are engaging the customers, then the crooks will leave,” he says. RILA estimates that Pennsylvania alone has lost $81 million in sales tax revenue- not in merchandise, but in sales tax- and that all stores and all sectors are vulnerable. Public safety is at risk because of ORCs as well. When stolen goods like pharmaceuticals, baby formula and diabetic test strips are then sold on online venues like auctions (eBay and others) or out of the back of a vehicle or even a storefront, customers do not have any assurances of quality. “Criminals can have them sitting in trucks and they can be junk,” he says- or worse, dangerous, due to improper storage and handling. Other risks to the public are a type of trickle-up effect, where stolen goods are fenced to violent gangs and organized crime families, perpetuating more criminal activity in the community. ORC’s have been known to become violent and may be armed when perpetrating crimes. A note of optimism. RILA has introduced three bills, including one requesting that online auction sites should identify and make public the high-volume sellers by posting the merchants’ names and addresses online. For more information visit www.hayesinternational.com and www. rila.org. Jim Scocozza and Tracey Trenery Chestnut Hill Nursery Congratulations on being honored as a recipient of a Bizzy Award. You are among a very special group of businesses and business leaders. Your significant contribution to the business community and your continued involvement bode well for the future of our region. Best of luck. Carole Ann F. Bowyer Business Development Marianne Chester President / CEO mEnterprise Solutions, LLC Photo credit: Ken Schurman, VIP Studios. And the Bizzys Go To… Proudly receiving the Bizzy Award for “Best New Business” are PBJ’s editor Debbie Burke (left) and publisher Marynell Strunk. Pocono Business Journal won its first Bizzy Award, for Best New Business, at the recent Greater Pocono Chamber of Commerce/George Roberts Productions 2008 Bizzy Awards. Held at Fernwood Hotel and Resort, the Bizzys acknowledge, by Chamber membership vote, the top businesses in northeastern Pennsylvania. “I am pleased and proud to accept this award. Everyone at PBJ strives to provide accurate and informative content to the business community. Getting this award gives us a hint that we’re headed in the right direction,” says Marynell K. Strunk, publisher and editor-in-chief at Pocono Business Journal. The other winners are: Best Business Logo: Montana Mercantile Best Business Web Site: Michael Baxter & Associates Best Interior Design: Pocono Builders Association Best Business Curbside Appeal: Fitzmaurice Community Services Best Business Card Design: mEnterprise Solutions Best Marketing Campaign: LTS Builders Best Small Business: Action Coach Best Medium Business: RGB Custom Homes Best Large Business: Great Wolf Lodge Best Overall Business: Sherman Theater Look who’s reading Pocono Business Journal Name: Michael Baxter Company: Michael Baxter & Associates Broker/Owner Occupation: Business philosophy: I handle everyone’s property as if it were my own. When you put the client’s interest first, everything else will fall into place. Prediction for Pocono economy: We face challenges like the rest of the nation but I truly believe that due to our unique location and favorable quality of life that the long range prediction for our local economy is very positive. I don’t feel that our region will take as long to recover from the current economic problems as other parts of the country. Why I read Pocono Business Journal: To stay current with the Commercial, Industrial, and overall economic development news in our area that is not sufficiently covered in our local newspaper. PBJ has been long needed in the Poconos! Subscribe Today! $30/1 year or $60/2 year Call 570.421.0100 BUSINESS JOURNAL POCONO Regional Business News & Resources www.pbjonline.com 4 Pocono Business Journal | November 2008 OP ED Credit Card Fees, Like Everything Else, Need the Benefits of Competition PA Food Merchants Association David McCorkle A cornerstone of America’s free markets is the give and take between buyers and sellers that establishes a price acceptable to both - high enough for the seller to make a profit, low enough for the buyer to agree to spend money on the product or service. Retailers know that if the price is too high, consumers won’t buy. It’s the American way. Competition among retailers makes this work. To keep competition strong, we have laws and regulations that prevent monopolies from emerging and setting one “take it or leave it” price. Somewhere along the line, the credit card industry escaped these rules. The result is a nearmonopoly (Visa and MasterCard control 80 percent of the market) where Big Credit sets a price for using their cards and ignores demands that it be lower. So Americans pay more than they should to use credit cards. Credit card use is never “free,” even if a consumer pays off the monthly balance and does not have service charges. The cost of processing transactions is covered by an “interchange fee.” Levied by Visa and MasterCard on every sale using a card, the fee averages about 2 percent of the transaction. On a $70 grocery purchase, $1.40 goes to the credit card company for processing. Consumers never “see” that charge. Their register tape simply shows a $70 transaction and the interchange fee is not listed on their monthly credit card statements. As merchants, you do see it on your monthly statements covering hundreds of credit card transactions. When Visa and MasterCard raise that as they have by 150 percent since 2001- merchants either have to pass it on to consumers in higher prices or “eat it.” Sometimes they simply do the latter because of the complications that would ensue if the higher price had to be allocated among the many items on store shelves (think of marking up every item a cent or two, reprogramming the scanners, etc.). In that case, the difference in the interchange fee comes straight out of the retailer’s profit. With many businesses from national chains to local mom-and-pop stores operating on thin margins, a few cents per transaction constitutes the difference between selling at a loss, breaking even or making a slight profit. Moreover, thanks to advances in processing technology, only about 13 percent of the interchange fee actually is needed to cover the cost of processing. Much of the rest helps the credit card companies, and large card-issuing banks, fund things like the 9 billion pieces of junk mail Americans got last year pressing them to obtain and use more credit cards! Retailers are powerless to control interchange fee increases that they and, in turn, consumers pay. Visa, MasterCard and the banks set the fees unilaterally - if a business wants to handle sales via credit cards, it pays whatever the monopoly demands. And consumers pay the business where they make the purchase. (If Pennsylvania banks were to offer a more competitive interchange rate, retailers would certainly welcome it. Currently, banks offer the same schedule of interchange rates.) Washington is beginning to understand how that violates free markets, and that it costs the average family about $400 annually. The Credit Card Fair Fee Act - now pending in Congress - would allow merchants to say, “Yes, we want our customers to use credit cards. But we, and our customers, will pay a fair fee - not just what credit card companies want to charge in order to take home a large profit.” Merchants could negotiate with the credit industry to bring the price down - saving consumers billions annually. The legislation seems like a no-brainer. Make the credit card industry follow free market rules like everybody else. But that industry has become accustomed to its huge income from the interchange fee ($42 billion last year, more than six times what consumers shelled out for ATM fees) and its ability to plow much of that fee into marketing and other endeavors that have nothing to do with processing credit card transactions. So, even though the bill enjoys bi-partisan support among many lawmakers, credit card lobbyists are working overtime to derail this sensible legislation. It’s up to all of us - the people who built and support the credit card industry with our billions of dollars in purchases - to insist that free market rules apply to everybody, including “Big Credit.” With the election nearing and Congress about to shut down for the year, the window for consider- State Small Business Advocate: Testimony on Higher Energy Costs By William R. Lloyd, Jr. The Pennsylvania Public Utility Commission held a public hearing on Thursday, September 11, regarding the impact of higher gas and electric rates in the coming winter. …I presented testimony on behalf of the Office of Small Business Advocate. My testimony made the following major points. Every dollar that a small business customer must pay in higher utility rates is a dollar which is unavailable to expand the business, hire new employees, or increase wages and benefits. The Commission should open a dialogue with small business organizations as part of the effort to promote energy conservation. At a time when stock prices and market returns have declined precipitously, the Commission should reduce utilities’ awarded returns on equity to help offset higher commodity prices….all else equal, a significant increase in gas or electric rates will have a greater impact on the budgets of energy-intensive small manufacturers and large grocery stores than on the budgets of small retail stores. However, any increase in gas or electric rates may be the straw that breaks the back of a small retail store which was already struggling to stay afloat. William R. Lloyd, Jr. is the Small Business Advocate in the Office of Small Business Advocate in Harrisburg. Business Humor by Stoosh ation is closing rapidly. Americans must make clear to Congress that the Credit Card Fair Fee Act is one piece of business that needs to be passed to protect American from Big Credit. David McCorkle is the President and CEO Pennsylvania Food Merchants Association Pennsylvania Convenience Store Council, which together have more than 1,300 corporate members who operate more than 5,500 retail food stores in Pennsylvania and surrounding states. PFMA’s membership represents all segments of the retail food industry, including locally-owned stores of all sizes, convenience stores and regional and national chains. NOTE TO READERS: Opinions expressed in any commentary published in PBJ are not necessarily a reflection of the opinions of PBJ. Likewise, PBJ will not be held responsible for any suggestion or advice published by PBJ and PBJ assumes no liability for actions that result based on such material. The publisher and staff welcome your opinions on issues. Write to PBJ at the address listed on the inside front cover or e-mail editor@pbjonline.com. | PBJ READER’S RESOURCE National Retail Federation The industry’s lobbying voice in Washington, this membership organization at www. nrf.com is heavy in government affairs (the economic bailout’s impact on retail, special committees on supply chain, product safety); and offers conferences, resources on loss prevention, and e-learning courseware on retail management and solution selling. NRF also produces Stores Magazine, with its own Webinars, special reports, and industry comparison data. Much of the content at NRF is free to non-members. Debbie Burke 5 Pocono Business Journal | November 2008 NEWS Storage Industry Provides “Stuff” to Keep in Mind Photo ourtesy of Butler Storage to store things continues to exist even in the midst of an economic downturn. “I have a feeling they want to always be prepared,” he said. The most basic drivers of renting space are in case of a future unanticipated need or in the event that something suddenly becomes more valuable. Such thinking is usually healthy and doesn’t necessarily signal a materialistic mindset, quite different from hording. However, the problem, says Snyder, is when people take hording too far. “If it inconveniences them, they have a problem,” he notes, which could be an early sign of obsessive-compulsive behavior. Owners of self-storage facilities say more striking than the volume of stuff is the diversity, as witnessed by Dawn Linden at Butler Self Storage. “We’ve had a 10’ x 10’ x 10’ unit filled solid with twenty years of unread newspapers and catalogs, ripped furniture with missing legs and seat cushions, unwashed kitchen dishes, scary, stained mattresses, cremated bodies, pounds of fish gravel dotted with dry, dead fish and sticks of unopened butter.” Butler Park Self Storage in Stroudsburg has some of its original tenants from 1985. By Nicholas Sergi According to the Web site of the Self Storage Association based in Alexandria, Virginia, as of 2007, one in ten U.S. households currently rents storage space, a 65% increase from figures recorded twelve years earlier. Though, according to these statistics, this growth peaked in 2004 when 4,000 new facilities were opened, the industry remains a $22.1 billion dollar juggernaut. The challenge for the owners of self-storage units is to keep their customers. According to Dawn Linden at Butler Park Self Storage in Stroudsburg, the average rental time for a rental unit is three years, although “we still have some original tenants from 1985.” As one of the Poconos’ first such facilities at a time when the industry itself was in its infancy, she says, “Our business has been most impacted by the volume of new facilities that have entered the area.” Nevertheless, said Linden, business is holding steady. “As new residents wait for their homes to be built, there is still a lot of movement in and out of the Poconos. In addition to a steady tenant occupancy from divorcees, college students, aging adults living in nursing homes or with their children, other reasons to use storage facilities might include parents dealing with their renegade adult children, job loss or change and businesses storing inventory and files. There is still a market for the luxury of stuffing your “stuff” away while you figure out what to do with all of it.” What do people put in those storage units, anyway? Linden said the contents vary greatly from renter to renter. “We can always rely on televisions, air conditioners, barbeques, microwaves, stereo components, Christmas decorations, ironing boards, mountains of children’s toys, clothing and shoes and boxes of books, family photos, VHS and cassette tapes and empty CD cases.” According to Bruce Snyder, a Stroudsburg-based psychologist, the need Contact PBJ for Ad Rates. www.pbjonline.com e-mail: ads@pbjonline.com POCONO Regional Business News & Resources www.pbjonline.com East Stroudsburg University Inventing the Future A Member of the Pennsylvania State System of Higher Education EAST STROUDSBURG UNIVERSITY of Pennsylvania ESU Research and Technology Park, 51,000 sq.ft. Technology and Innovation Center, future home of the ESU Business Accelerator, ESU Research and Economic Development, Cyber Crime and Forensic Institute, R & D Facilities, and Anchor Tenants. Groundbreaking November 2008. Project completion Fall 2009. Building the Infrastructure for a Global Economy. East Stroudsburg University of Pennsylvania serves as an educational asset and economic engine for the region. ESU is committed to expanding regional alliances and academic opportunities to prepare students to serve, lead and succeed in a global economy. ESU remains connected to the community with the opening of the new Science and Technology Center, the imminent groundbreaking for the ESU Research and Technology Park, and the recent additions of the College of Business and Management as well as the Division of Research and Economic Development. For further information contact ESU’s Division of Research and Economic Development at 570-422-7920. www.esu.edu ESU has been identified as a ‘best practice’ model in community and economic development regionally and by the Pennsylvania State System of Higher Education. We are proud to operate an award-winning Business Accelerator program that is creating high-tech jobs while our sponsored programs and research efforts have generated in excess of $22.5M in grant funding over the past five years.” – ESU President Robert J. Dillman 6 Pocono Business Journal | November 2008 LEGISLATION How They Voted: Your Legislators on Small Business By Debbie Burke The National Federation of Independent Business (NFIB) has compiled the voting records of state legislators on issues of interest to small business owners. What follows is an excerpt of the NFIB’s report for 2008, with notes on how your legislator weighed in. For more information, visit www.nfib.com/PA. House of Representatives Bad Check Penalties (HB 296, Concurrence): Raises the service charge collected from individuals con¬victed of passing bad checks. A “Yes” vote supports the NFIB position. Passed 198–2. YES votes: Rep. Michael Carroll, Rep. Sandra Major, Rep. Keith McCall, Rep. Michael Peifer, Rep. Mario Scavello, Rep. John Siptroth, Rep. Edward Staback No votes: Mandate Moratorium (HB 1150, Boyd Amendment): This amendment would impose a moratorium on enactment of new or expanded health insurance mandated benefits and require a study of health insurance mandates. A “Yes” vote supports the NFIB position. Failed 88–112. YES votes:Rep. Sandra Major, Rep. Michael Peifer NO votes: Rep. Mike Carroll, Rep. Keith McCall, Rep. Mario Scavello, Rep. John Siptroth, Rep. Edward Staback YES votes: Sen. Lisa Baker, Sen. Lisa Boscola, Sen. Patrick Browne, Sen. James Rhoades NO votes: Sen. Robert Mellow, Sen. Raphael Musto Business Tax Cuts (SB 1385, Final Passage): This legislation would expand the cap on NOL carry-forwards to $5 million or 20 percent of taxable income after Dec. 31, 2008. A “Yes” vote supports the NFIB position. Passed 31–19. YES votes: Sen. Lisa Baker, Sen. Lisa Boscola, Sen. Patrick Browne, Sen. James Rhoades NO votes: Sen. Robert Mellow, Sen. Raphael Musto Why Blue? 5A@K=JUPDEJC =J@ARANUPDEJCSA ?=JPKGAALUKQN AILHKUAAODA=HPDU Independent Contractor Mandate (HB 2400, Final Passage): This legislation would subject small business owners in the construction industry to costly litigation, intimidation and harassment by competitors, unions and plaintiffs lawyers. The bill prohibits independent contractors from using subcontractors, requires construction firms to treat everyone they do business with as an employee, and would force construction firms into court to prove business relationships with legitimate independent contractors. The bill includes jail time and civil penalties for small business owners who make a good-faith effort to comply with the law. A “No” vote supports the NFIB position. Passed 122–76. YES votes: Rep. Mike Carroll, Rep. Keith McCall, Rep. John Siptroth, Rep. Edward Staback NO votes: Rep. Sandra Major, Rep. Michael Peifer, Rep. Mario Scavello Prevailing Wage (HB 2297, McGeehan Amendment 6860): This amendment would require all construction and repair projects completed in tax-free Keystone Opportunity Zones to be subject to prevailing wage rates. A “No” vote supports the NFIB position. Passed 126–72. YES votes: Rep. Mike Carroll, Rep. Keith McCall, Rep. John Siptroth, Rep. Edward Staback NO votes: Rep. Sandra Major, Rep. Michael Peifer, Rep. Mario Scavello Senate Bad Check Penalties (HB 296, Concurrence): Raises the service charge collected from individuals convicted of passing bad checks. A “Yes” vote supports the NFIB position. Passed 49–0. YES votes: Sen. Lisa Baker, Sen. Lisa Boscola, Sen. Patrick Browne, Sen. Robert Mellow, Sen. Raphael Musto, Sen. James Rhoades NO votes: N/A in our region Business Tax Cuts (SB 1387, Final Passage): This legislation would raise the state’s Section 179 expensing limit to $50,000. This tax change gives small business owners the advantage of expensing the cost of a piece of machinery or other improvement in the year that the investment is made rather than over a certain number of years. A “Yes” vote supports the NFIB position. Passed 35–15. YES votes: Sen. Lisa Baker, Sen. Lisa Boscola, Sen. Patrick Browne, Sen. James Rhoades NO votes: Sen. Robert Mellow, Sen. Raphael Musto J@UKQD=LLU More than a health plan, Blue is a health partner. Everything we do at Blue Cross of Northeastern Pennsylvania is focused on making your job easier, and your workers healthier. In fact, your company’s success and well-being drive all we do. From the most innovative health and wellness programs for your employees…to online reporting and employee engagement tools for you…we’re more than a health plan. We’re your health partner. Call 800-432-8015 to learn more about the value of Blue Cross®. You + Blue. Your insurance for good health Business Tax Cuts (SB 1388, Final Passage): This legislation expands the corporate net income tax rate’s sales factor calculation to 85 percent. A “Yes” vote supports the NFIB position. Passed 31–19. fBLU-GROUP_7.40x10.53v2.indd 1 6/30/08 4:35:29 PM 7 Pocono Business Journal | November 2008 COLUMN Retail Marketing and Sales Promotion Marketing Momentum Heidi Blade Hewlett You’ve seen them everywhere: coupons, rebates, contests and giveaways but which works best for you and your business? How about adding the economic distress into the recipe? In addition to targeting consumers, sales promotion can also target an internal sales staff and resellers. When reaching out to consumers, a sales promotion provides an extra incentive for the target audience to choose one brand over others, usually on a shorter timeline than other elements of the overall marketing mix. Budget, product life, cycle stage (introduction, growth, maturity, and decline), competition and target audience are all considerations prior to implementing a sales promotion. An obvious growth in sales promotion over the years could be attributed to the desire for short-term, measurable results. For example, coupons expiring on a certain posted date are scanned into the sales register at point of purchase. The buying pattern and data created by the transaction was measurable and the response time was determined by the coupon expiration date. But a sales promotion is not a solution for a bad product or a poor sales staff. Some of the basics of retail marketing and sales promotion include: Sample Distribution – giving a sample product to Price Deals – effective when consumers are costthe consumer through the mail, door-to-door or special conscious and don’t have a lot of brand loyalty. displays. Discounts – a reduction in price. Make a plan when brainstorming about a new sales Bonus pack – a special container, package, carton, promotion for your business. Sales promotion can be or other holder in which the consumer is given more of an important part of developing your business but don’t the product for the same or perhaps even lower price per neglect quality and service. They travel hand in hand. ounce or unit than in the regular container (American Marketing Association [AMA]). Heidi Blade Hewlett is the owner of BladeHewlett Mar Refunds or rebates – a return of a portion of the purketing & Development. BladeHewlett offers outsourced chase price in the form of cash by the seller to the buyer marketing services to companies without a full-time (AMA). marketing staff and especially to small- and medium-sized Coupons – a printed certificate entitling the bearer to a businesses. She can be reached at (570) 226-0660 or visit stated price reduction or special value on a specific prodwww.bladehewlett.com. uct, generally for a specified period of time. The value of the coupon is set and redeemed by the seller (AMA). Sweepstakes – a random drawing with a possible entry requirement; popular due to their low administrative costs. 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BUSINESS JOURNAL Airlines, hotels and retailers offer frequent-flyer clubs while credit cards offer bonuses. Business &Books POCONO Regional Business News & Resources 8 Pocono Business Journal | November 2008 FEATURE STORY DOWNTOWN... cont. from page 1 lage Bath Shop, for example, is in an 1890 house. Really cute, great atmosphere… you can’t find things like that at the mall.” All-new bluestone sidewalks, street lamps and trees have given the town a huge facelift. “We’re looking forward to a great mix of business and pleasure. It’s all going in the right direction.” Jim Thorpe Located along the Lehigh River gorge, this Victorianera town was a first in the nation to strategically combine revitalization and historic preservation. It was cited in 2005 by the Pennsylvania Downtown Center as the most successful ongoing Main Street project in eastern PA. “In the early 1980s, we started with very elementary, cooperative marketing tactics,” states Elissa Thorne, vice president for Heritage Programs for the Delaware & Lehigh National Heritage Center (D&L). She managed the original Main St. Project in Jim Thorpe. “Early façade improvements were encouraged through financial incentives. For every dollar spent in public funds, property owners spent $10 of their own to improve facades and signs. The Carbon County Redevelopment Authority led the effort to install period light fixtures and sidewalk improvements.” Through D&L, the Corridor Market Towns program grew into a regional, revitalization effort, resulting in more façade rehabilitation projects, new marketing materials, improved visitor services and exhibits at the PMVB visitor center in the restored RR station. The Mauch Chunk Historical Society and the Merchants of the Historic District of Jim Thorpe also cooperate to preserve the town’s charm and to promote business. Jim Thorpe’s two longest-running festivals are the Fall Foliage Festival and Old Time Christmas Celebration. Both started as one-day events in the early 1980s and now stretch over several weekends and include gingerbread and window decorating contests and a gently used toy drive. “Places like Jim Thorpe have a unique sense of place… with its unique blend of natural beauty and historic, architectural and cultural resources,” reflects Thorne. “There are real people living here and doing business here. It will never be as predictable as a shopping center. This is something that malls and big box retail developments cannot duplicate. This authenticity is a drawing card.” Milford Named one of the “10 Coolest Small Towns” in America last year in Arthur Frommer’s Budget Travel, the town can thank the Milford Enhancement Committee (MEC), a group of independent citizens, for its strategic mission to make Milford a better place to live, visit and do business. “For the past 11 years, they have focused on improving the streetscape and pedestrian ambiance in the commercial district of Milford, the downtown for all of Pike County,” states Richard Snyder of the MEC. Improvements include new bluestone sidewalks, verges (decorative borders), a re-established tree line and greenscape, and the addition of period, pedestrian lights and wooden benches. MEC has partnered with the Garden Club, which provides seasonal plantings. “The work has been done in six phases that include the Community House grounds, the majority of Broad Street and parts of Harford Street,” says Snyder. “More work is planned on Harford Street and the western and northern gateways to Milford.” Projects are funded by grants, fundraisers and private donations (no borough funds are used). To date, over $3 million has been raised. Thirty lights and benches with engraved plaques have been sponsored in honor of a notable resident through the “Make a Memory” program. The MEC is a sub-committee of the Historic Preservation Trust of Pike County, a 501(c)(3), non-profit organization. The Milford Business Council focuses on attracting shoppers to the downtown area through promotional events such as the annual Holiday Shopping Festival (November 27 – December 20) with stores and galleries open extended hours and weekend roving musicians. Stroudsburg “Our Jacob Stroud Corporation (JSC) membership is geared to growing and beautifying our downtown and keeping Stroudsburg a vibrant economic community,” states Sharon Sinkevich-Bonawitz, JSC vice president and owner of the Apple Tree since 1981. “Banks, dry cleaners, clothing stores, property owners, hair salons, day spas…are all vested in our downtown. We all try to help each other. Every week I meet visitors who are here for a golf outing or wedding or two-night visit. They love the quaintness of our town, and they love that we have a downtown where we can walk, dine in and shop.” The Mattioli Main St. Project, through a $1 million grant from the Downtown Mattioli Foundation, provides beautification from Fifth to Ninth Streets: baskets of flowers in the summer, lighting and wreaths in the winter. “We’re trying to also get lights to shine from the ground up and illuminate the trees,” says Sinkevich-Bonawitz. “Every season we’re trying to plant something to keep our town looking beautiful.” JSC also sponsors numerous downtown happenings to bring businesses and people together, including First Saturdays, holiday parades and the annual Stroudfest. “Downtown Stroudsburg has great eclectic shops – Dunkelberger’s, the Cigar Store, Main St. Jukebox… character and charm you don’t find in malls,” says Rich Berkowitz, owner of the Sherman Theater and a JSC board member. “In fact, some malls are trying to replicate that downtown feel! We have a unique, strong product and continue to build on it.” A $1.6 million Main Street Safety Project, a collaboration between PennDOT and Stroudsburg Borough, was designed to reduce congestion and improve the streetscape. Sidewalk bumpouts, new stone, drainage improvements, new decorative street lighting and upgraded signs and redesigned pavement cross marks were all part of the project. Enhanced traffic signals will include audible and visual cues so blind and deaf pedestrians can easily navigate the intersections. “You can’t do it without the synergy of everybody being on the same page,” said Sinkevich-Bonawitz. “We’re very blessed that the downtown borough manager and street crew and downtown council are very supportive of working with Jacob Stroud. Everybody can get involved and have a voice.” DCED: Main Street Can Still Forge Ahead By Debbie Burke How are Main Street organizations going to sustain vitality and growth under the current circumstances? It’s going to be a challenge, says Ken Klothen, deputy secretary for community development at the PA Dept. of Community and Economic Development (DCED). But it’s doable. “I don’t expect there should be any change in what Main Street organizations do to promote their downtowns. They’re going to have to do it more and better,” he notes. DCED, which evaluates funding applications from these organizations, favors mixed-use development because those are the projects most likely to jumpstart additional private investment. Downtowns that are ‘slightly distressed’ with a demographic that does not have significant buying power (i.e., lower income families) can still thrive, he says, if the area is growing in population, regardless of income level. One program under which a downtown organization can apply for funding is Community Development Block Grants (CDBG), which are discretionary pool funds for water, sewer and other infrastructure. Seventy percent of each grant must be used for activities that benefit low- and moderate-income persons. There are two components: Entitlement funding which provides annual funding to designated municipalities, which is set by formula; and the Competitive Program, available to all non-federal entitlement municipalities, which has a $500,000 maximum. Says Klothen: “We recognize these are going to be very challenging times for business, particularly for retail business. In this administration we have increasingly focused on bringing more resources [to] projects that will be transformational in downtown locations.” Downtowns Thumb Nose at Southbound Economy Despite the weekly, unfolding saga of a turbulent national economy, downtowns in the Poconos’ region have a few advantages. Word has it this has been an excellent year for businesses in Jim Thorpe, says Elissa Thorne, also a resident and co-chair of the Carbon County Chamber Cultural Heritage Tourism committee. “The high cost of gas has kept visitors from traveling to faraway destinations. I believe it helps that Jim Thorpe now has a number of places to stay, eat, tour, be entertained and recreate. The challenge for the future is to stay true to Jim Thorpe and reject over-commercialization.” Cooperative promotions and a vibrant downtown aesthetic are also helping to keep many businesses afloat. “Strong businesses, no matter where they’re located, will weather the economics,” predicts Rich Berkowitz, owner of the Sherman Theater and chairman of the Jacob Stroud Corp. economic development committee. The revamped Sherman Theater brought over 40,000 people downtown just to come to shows, he adds. In addition, land parcels for buildings lost in recent months to fire have been sold and plans for rebuilding are anticipated. Rent Rant By Nicholas Sergi If a store closes or moves to a different location, is it a sign that the national economic crisis has filtered its way down to very our own neighborhoods? Not necessarily. A storeowner might choose to move to a different location, possibly away from Main Street, for different reasons. “There are a lot of factors, and visibility is one of them,” says Rachel Hendricks, Deputy Director for Economic Development at Pike County Industrial and Commercial Development Authority. It’s hard to anticipate how well a store will do when it first starts out. Foot traffic, for example, can fall short of hopes and expectations. Other reasons for a re-lo include a change in market demand for a particular product, proximity of competitors and the age and overall condition of a building, which includes energy efficiency and consumption (and therefore, everyday considerations like the electricity bills). Then there’s the issue of rent. In some cases, storeowners are offered attractively low introductory lease rates, but once that rate expires, the store’s owner is out of there. At The Music Store in Stroudsburg, the rent took a sharp turn upwards at the Main Street building it occupied, forcing a relocation less than a mile away. The new site has no parking meters, a definite plus for customers, and the staff has received many compliments on its new location and layout. In Milford, business owner Sean Strub, developer, co-owner of Hotel Fauchere and publisher of Milford Magazine, chooses tenants by attempting to give shoppers a mix of offerings. “We look for a certain level of sophistication (in our client’s) business plan,” he says. “What we have tried to do in Milford is to have diversity in the types of businesses in order to bring in a store that contributes to the community.” The three qualities that make a good business tenant, he says, are ones that have resources, patience and the expertise to sustain a business in the long-term, as opposed to hobbyists who will be out in a few years. 9 Pocono Business Journal | November 2008 NEWS The Business of Fear Leadership Tips Sylvia Lafair Do you remember Chicken Little? Most of us heard the story when we were kids. An acorn fell on Chicken Little’s head and ran around telling everyone the sky was falling. Great example of faulty information sprinkled with fear. Now, think about how you react to news alerts. Do you stop in your tracks, heart beating wildly waiting for the sky to fall or just shrug it off as “no big deal”? Some of us panic, some of us ignore. Reminds me of the story I heard about a man listening to the radio decades ago. When the announcer tensely said, “The Japanese have just bombed Pearl Harbor and war is imminent” he turned to his son and said emphatically, “Let’s not tell your mother!” Here was real information clouded with fear. So what do these stories have to do with your business, your life? We are all living through uncertain financial times and fear has a way of getting us to the extreme edges of the pendulum. Somewhere between the drama of “the sky is falling” and the denial of “what problem?” we all need to look our personal fears square in the face and find the better way. My own observation, working with executives and teams, is that fear is a mighty force. As youngsters we looked to parents or caregivers for guidance in how to behave. If our families hid from difficulty that is what we mirrored, if they came unglued, we learned to do the same. Positive as well as negative behavior is “mirrored.” Some of us were lucky enough to have adults in our lives able to stay strong during troubled times. No wonder the saying persists “The apple doesn’t fall far from the tree.” It actually exists in our nervous system. So now the big question is “Do we have to continue to repeat the past or can we choose a more balanced way?” The answer is a resounding “There is a better way.” We can develop our social circuitry and change patterns that no longer support us or those around us. Here are some tips: first, find a quiet place and ask yourself the following questions: What were you taught about the importance of money for your happiness? Was money talked about openly? Was there talk about loosing a home or a job? Who was blamed if there were financial difficulties? Next, begin to look for the patterns and similarities with today’s financial situation. You will know you are on to something by trusting your gut. If you feel a knot in your stomach you are connecting the past with the present. Then you have to do the hard work of deciding how to do it differently. If you are inclined to write, do so. Tell the story of your past fears and make up a new, successful ending. If you are willing talk with your family about the trials of the past do so and listen attentively. Take time to talk to others who have weathered tough times and have successfully landed on their feet. The newest research in brain development gives us cause to cheer. With good, strong determination to change, it is possible. Then Chicken Little will stay just an old story that doesn’t have to be repeated. Sylvia Lafair, Ph.D. is the president of Creative Energy Options, Inc. and the developer of Total Leadership Connections™, an innovative leadership forum. She can be reached at Sylvia@ceoptions.com or (570) 6363858. PNC Survey: U.S. Business Owners’ Pessimism At All-Time High The PNC Economic Outlook survey was conducted between late July and mid-August by telephone within the United States among nearly 1,000 owners or senior decision-makers of small and mid-sized businesses. The results below are based on interviews with 507 businesses nationally; the remaining 399 interviews were conducted among businesses in Maryland, New Jersey and Pennsylvania. Energy prices, recession and credit availability are among the biggest concerns for U.S. business owners, whose pessimism is at an all-time high in the history of the PNC Economic Outlook survey. Highlights of the findings include: Weaker Sales, Profits and Hiring: Fewer business owners expect sales to grow in this weak business environment. Only 43% (compared to 53% in the spring and 63% last fall) expect an increase in their company’s sales over the next six months. 26% expect profits will decrease in the near term, a record high for the survey. 10% (same as spring) expect to reduce the number of full-time employees. 17% plan to hire new employees. Growing Cost Pressures: With higher energy prices and a weak economy, businesses are getting squeezed between the prices they pay and those they can charge customers. Nearly 65% expect an increase in suppliers’ prices during the next six months. 47% plan to increase the prices they charge their customers (up from 43% in the spring). Tighter Credit Availability: Consistent with reports of credit market tightening, 25%, compared to 18% in the spring, say it is more difficult now to obtain credit. Conversely, 7% say it is easier to get credit now, down significantly from 14% in the spring. Policy Advice: Economy, Energy With 76% of business owners reporting “little to no benefit” from the federal Fiscal Stimulus Plan, there appears to be little support for a second such package by the next presidential administration and Congress. Prior to the presidential election, PNC asked business owners how they would advise the next president on policy matters: Energy Policy: 36% recommend the next president pursue drilling for oil in the Arctic National Wildlife Refuge, offshore or other areas. 23% want to increase spending and incentives for alternative energy development. 15% recommend more emphasis on incentives and requirements for conservation of energy by consumers and businesses, and another 15% endorse greater use of nuclear power. Economic Policy: 38% recommend the next president not interfere and let the Federal Reserve manage interest rates. 17% support aid to more homeowners facing foreclosure, 14% endorse a second economic stimulus package and 12% favor a repeal of the 2001 and 2003 tax cuts. This survey was conducted prior to the credit market turmoil in September. For complete details of the national and regional findings, visit www.pnc.com/eos. please recycle this paper Carbon Announces Comm“UNITY” leaders In celebration of Chamber of Commerce Month, Carbon County Chamber of Commerce recently honored its “CommUNITY” leaders at the Annual Dinner and Awards Presentation. According to CCCC President Michael Heery, “Our CCCC service theme is ‘We help to make the Carbon County area a better place to live, learn, work, and play.’ Obviously, it takes many people throughout the area working together to help us accomplish this goal. One evening a year, we take time to thank and honor those commUNITY leaders who help us create a better world – by starting right here in our own backyard.” The six Regional Councils of CCCC acknowledged the following CommUNITY leaders: Jim Thorpe Area: John Drury - “Community Service” Award; and Betty Lou McBride - “Historic Preservation” Award Lehighton Area: Care Net of Carbon County “Volunteer Group of the Year” Award; DeMatte Chiropractic - “Business of the Year” Award; and John Hanosek - “Citizen of the Year” Award Palmerton Area: Concourse Club - “Citizen of the Year” Award Penn-Kidder Area: Maureen Kennedy - “Volunteer of the Year” Award Panther Valley Area: Renee Slakoper - “Business Person of the Year” Award Weatherly Area: Tom McBrien - “Citizen of the Year” Award 10 Pocono Business Journal | November 2008 HEALTHCARE Retail Element Adds Seamless Care and Revenue Regional Healthcare Report James Hockenbury, BS, MHA Wayne Memorial Health System is a non-profit community healthcare organization with a for-profit retail arm called Wayne Health Services. We like to call Wayne Health Services the “missing branch” that allowed Wayne Memorial to round out its continuum of care to patients in Wayne and Pike Counties—and generate a new source of income to help support the system. Wayne Health Services, which is owned by the System’s non-profit fundraising arm, Wayne Memorial Health Foundation, sells and rents durable medical equipment (DME) out of its store in the Stourbridge Mall Complex in Honesdale—everything from wheelchairs and portable oxygen to feeding supplies, alert systems and post-mastectomy products. It also offers free in-home consultations provided by registered nurses, certified fitters and technicians. Before Wayne Health Services opened its doors in 1986, Wayne Memorial Hospital patients discharged at odd hours often experienced inconveniences trying to find home medical supplies. Our Home Health Department offered nurses and aides to help with home care, but where would the patient find a walker to get from the car to the front door on a Sunday at 7:00 p.m.? Wayne Health Services was designed to close that gap—to ensure that Wayne Memorial’s care was “seamless.” Now, if a patient needs home equipment, our staff can provide it at any hour of any day. Profits from Wayne Health Services flow back to Wayne Memorial Health Foundation, which, as Foundation Executive Director G. Richard Garman points out, are reinvested to improve the overall health of the community. The Foundation supports capital acquisitions such as digital mammography (purchased this summer) and sponsors preventative health services, health education programs and improved access to care for the most vulnerable segments of the population. In the early 1990s, Wayne Health Services also acquired the Stourbridge Mall Complex and transformed a community eyesore into an asset that each and every year pays property taxes ($64,000 in a recent year) to Wayne County and the Wayne Highlands School District. In fiscal year 2007, Wayne Health Services’ DME operations and rental real estate operations generated more than $2 million in revenue. Wayne Health Services is governed by its own Board of Directors, presently chaired by Gary C. Beilman, President and CEO of The Dime Bank. Its first chairman, as well as champion, was Harry Kiesendahl, one of the founders of Woodloch Pines, who passed away in 2007. In the last five years, Wayne Health Services has added a Women’s Post-Mastectomy Fitting Room at the Stourbridge site, which offers women comfortable, private and discreet services with knowledgeable staff. Wayne Health has also become a moderately-sized employer, with 10 fulltime employees including two certified technician drivers. It offers a toll-free number and 24-hour emergency services. And, unlike many of its competitors, Wayne Health Services accepts Medicare, Medicaid and most private insurances for everything it rents and sells. In 2006, as it celebrated its 20th anniversary, Wayne Health Services scored 100% on its Joint Commission Survey—a well-respected and independent accrediting agency of healthcare providers. For patients who need medical supplies at home, Wayne Memorial Health System has a “branch” they can count on in Wayne Memorial Health Services. James Hockenbury, BS, MHA, Director of Ancillary Services at Wayne Memorial Health System, has close to a quarter century of experience in healthcare administration in northeastern Pennsylvania. He oversees more than a dozen service lines at Wayne Memorial, including Laboratory Services, Imaging Services, Rehabilitation, the Hospitalist Program and Wayne Health Services’ durable medical equipment. HR Tidbit By Victoria Mavis Q. I’m confused about I-9s. Per the http://www. uscis.gov/ Web site, we only need to retain this for three years after the hire date. So we don’t need one for employees here longer than three years? A. The requirement is to keep the information for three years from the termination date. Throughout Pennsylvania and New Jersey, PenTeleData’s MPLS Network with Intelligent Routing keeps businesses connected. Whether it’s a high-speed dedicated connection or a security solution, we use our understanding of the latest technologies to implement effective strategies to all types of businesses, increasing their efficiency and revenue. PenTeleData has engineered the largest privately owned fiber optic network in the country. In addition, our 24/7 Network Control Center is on hand to provide immediate response and communicate current and future network status in real-time. As a result, you can feel confident that we are behind your business - no matter the time of day or night. Secure, efficient, and cost effective solutions – that’s who we are. PenTeleData’s technology enriches business in our community. A Good Neighbor. | INTERNET | DATA | VOICE | VIDEO | WEB SERVICES | COMPUTER PATROL SERVICES | NETWORK SECURITY | 540 Delaware Ave., PO Box 197, Palmerton, PA 18071 PenTeleData is in partnership with Blue Ridge Communications, CATV Service, Inc., Ironton Telephone, Service Electric Cable TV & Communications, Service Electric Cablevision, and Service Electric Broadband Cable. www.penteledata.net 1.800.281.3564 11 Pocono Business Journal | November 2008 COLUMN United Way’s New Focus: LIVE UNITED United Way Chris Grape-Garvey With United Way campaigns under way in the Poconos, you will be seeing and hearing a lot about “Live United.” There will be messages in the media, on T-shirts, and at businesses and workplaces. Live United is about the long-lasting changes and solutions to problems that United Way is tackling in each of our communities. It’s about working together to advance the “common good” so everyone can have a better life and opportunities. Local United Ways work with businesses, organizations and volunteers every day to help those who are in need. The goal is to improve conditions in key areas such as education, health, housing and employment or income. Businesses and employer can get involved by giving, advocating and volunteering, as well as educating employees about the opportunities to give. It can mean volunteering to help others, whether it’s an hour or two, an evening or an afternoon. Living United also means advocating for a cause or issue you are passionate about, whether it’s for improved early childhood education or more affordable housing and healthcare. There are different levels of giving. Many United Ways have incentives and prizes that donors can qualify for by donating a certain amount. For instance, you can win a Martin guitar or $1,000 for gasoline by pledging to the Monroe County campaign, or a Caribbean cruise or Walt Disney World vacation by giving to the Wayne County division/ Lackawanna County United Way. Whether you volunteer, advocate or give, you will be changing lives. Another way you can help is by supporting special events that benefit your local United Way. In Pike County, a Chef’s United Dinner is set for 6 p.m. on Nov. 20 at Ehrhrdt’s Waterfront Restaurant on Lake Wallenpaupack, Route 507 in Tafton. Featuring dishes from seventeen different restaurants and a silent auction, the cost is $55 per person. In Monroe County, events include a “Night of Indulgence” at the Shawnee Inn on Nov. 6, a Night at the Pub at Siamsa’s on Nov. 10, an Evening of Holiday Cheer at the Stone Bar Inn on Dec. 1, and a fundraiser at the Sycamore Grille on Dec. 10. For more information on “Living United”, call your community United Way: Pike County 570296-9980, Carbon County (610) 377-6400, Monroe County (570) 629-5657, and Wayne County (570) 343-1267. PBJ BLOG “Blogging for Business” Talk about business online with PBJ columnists. www.pbjonline.com/blog Workplace Wellness In today’s workplace, eyestrain from computers is a common complaint. Maintain your focus by setting up your computer screen about 20 inches away, and take frequent breaks to properly rest your eyes. Consider consulting your optometrist for special lenses to cut screen glare. Chris Grape-Garvey is the community outreach and special events director for United Way of Monroe County. Two Words: Consumer Confidence Residential Real Estate Quarterly Report Dominick J. Sacci Since its inception in 1967, the Consumer Confidence Index (CCI) has been the measurement of the degree of optimism on the state of the economy that consumers express through their savings and spending practices. It is the most widely accepted index among the United States media, business people, and consumers. The index is calculated by the Conference Board which sends a questionnaire to 5,000 U.S. households. The survey consists of five questions which ask the respondents’ opinions of the current business conditions, business conditions for the next six months, current employment conditions, employment conditions for the next six months, and total family income for the next six months. The answers to the questions are either “positive”, “negative”, or “neutral.” A value is put on the answers and the index value is reached. CCI is used by manufacturers, retailers, banks, and government to factor in data in the decision-making process. A decreasing trend in the CCI suggests consumers have a negative outlook of their ability to secure and retain jobs. Manufacturers can then expect retail sales and large ticket items that require financing to decrease. Contrarily, an increase in the trend can reflect an increase in production, hiring, and a rise estate market will be like in 2009. If activity is dampin home sales. ened by a lot of snow, then such a “winter season” To appreciate what our CCI is today, we should can fuel the beginnings of a recovery. take a look at past peaks and valleys. The lowest point that the index reached was in December of 1974 and Dominick J. Sacci is Vice President and General was 43.2. The highest was in May of 2000 at 144.7. Manager for Better Homes and Gardens Real Estate As of August of 2008 our reading was 56.9. Wilkins & Associates. Mr. Sacci has been tracking What is interesting about the historical data of market statistics for the last eight years. Market data CCI is that it averages a three-year period when it was compiled from conference-board.com, bespodeclines (with small increases before dropping again). keninvest.typad.com, Wikipedia.com, and the Pocono Since 1967 it has posted six three-year declines. From Mountain Association of Realtors MLS system. ReadAugust of 2007 through August of 2008 the index ers can discuss the residential real estate market with dropped from (approximately) 112 to 56. Mr. Sacci at www.pbjonline.com/blog. As real estate is a “large ticket item that requires financing” and based on the above data, we project that until market indicators like the unemployment rate drop and the CCI increases, we may still be one to two years away from what would suggest a bottoming out of the market. We would then be two to three years away from a national market recovery. Locally speaking, we reљňЙ̜Ɏʜз˙ main more stable than most ǪѠљŐʜǪзίΒǪȸͩʜ ͩͩљňЙίɎʜззљ@ίͩίЙ of our country with the ͩίЙзљǪΒɳљ҇ Ϝ҃̚̚ѯљŝϱίѠљ@ί љίΒљ9ίѠ̉љňЙʜззʜз beginnings of a stabilization ڙǪ̜ͩǪȸͩʜ in the market continuing UÊ," 1,-ÊUÊ9,-ÊUÊ/ /through the balancing of UÊÊ-/1,-ÊUÊ//,supply and demand. Our loUÊ 7-**,-ÊUÊ*,",-ÊUÊ 1cal MLS data suggests that we may bottom out as early ЙίљǪљȸ҇з̜ΒʜззљɎǪЙɳљѠίљǪљ as next spring or summer, ɎίϱͩʜѠʜљΒʜڠзϱǪϱʜЙљʹљڠʜљɎǪΒ due to our location, availɳίљѠ̉ʜљ͕ίȸљ˜ίЙљ˜ǪЙљͩʜззљίΒʜڮϼ ability and affordability of our homes. We will know by the end of winter what the real iLÊ*ÀiÃà Ê7 ` Ê> ` i ÌÊ i - i *, / >Ê/ÊÀii £nää{{ÎäÎÇÇ 12 Pocono Business Journal | November 2008 COLUMN Eastburg Community Alliance Anthony Matrisciano As the new downtown manager for the Eastburg Community Alliance (ECA), a non-profit organization dedicated to downtown revitalization in East Stroudsburg, I bring a new and unique perspective to the position. My background is in public relations, marketing and community relations- not in city planning, city government or economic development. What do I know about downtown revitalization? Well, like most people reading this, I was born after the “golden age” of downtowns, the first half of the 20th Century. Beginning in the 1950’s, the emergence of the automobile and the suburban lifestyle drove people away from traditional downtowns and neighborhoods. The downtowns of our past- complete with all of the essential services one would need, such as banks, department stores, grocery stores, bakeries, hardware stores, became just that- a thing of the past. Many of us never experienced those kinds of downtowns. And over the years, downtowns increasingly have become less of a necessity - a place you have to go to for services - than a place you want to visit and experience. That being said, the downtown of East Stroudsburg has a bright future. In the next few weeks, downtown East Stroudsburg will see the completion of a new streetscape and a revitalized Pocono Community Theater. Part of the experience of a vibrant downtown is its walkability. To be able to walk comfortably from place to place makes the experience of a downtown that much better. The streetscape project includes new streetlamps for better lighting and new bumpouts and crosswalks to make crossing the street safer and easier. The experience of a downtown is also the attractions- things you won’t find in the strip malls of suburbia. The new Pocono Community Theater will continue to show independent films, the kind you won’t see at the multiplex, but will also offer live performances. A non-profit group has been set up to run the theater, and they are working with the local arts and education community to provide space for recitals, music programs and other local productions. A grand opening is planned for November 21. Visit poconocommunitytheater.org for more information on the theater and the group running it. I see the possibilities, the potential and the positives for the future of downtown East Stroudsburg. The new streetscape and the new Pocono Community Theater are just the start. The ECA is working hard to attract new businesses to downtown East Stroudsburg that will complement our existing unique businesses. We are on track for the future. Milford’s Good Shepherd Gets MicroGrant Photo credit: MetroAction. Downtown East Stroudsburg, On Track to the Future The Good Shepherd Child Care Center in Milford recently received a $500 grant from MetroAction’s Child Care MicroGrant program to purchase new play equipment enhancing physical education provided at the center. The MetroAction Child Care MicroGrant program awards ten MicroGrants each year to improve the quality of childcare in eight counties throughout northeastern Pennsylvania. Pictured at the grant presentation are, from left, Beverly Young, The Good Shepherd Child Care Center; and Desiree Ranella, MetroAction. Anthony Matrisciano is the downtown manager for the Eastburg Community Alliance. please recycle this paper Astraia Security Alliance LLC Employment and Background Screening Services, Recruiting, Corporate Culture Consulting The key to a successful business is hiring and retaining the most qualified employees. It takes time, dedication and skill to recruit and interview candidates for employment. Maintaining employee moral and a strong productive work environment can be accomplished with the right planning in place. If your company is at a stand still and you need a fresh perspective to continue the growth and prosperity of your company, we have the trained staff to assist you with your needs. We offer the following services to achieve all of your needs: County, State and Federal Criminal Background Check, Sex Offender Database Search, Fraud and Abuse Database Search, Certification and License Verification, Drug Testing, Personality and Leadership Testing, Recruiting, Interview Screening, Education Verification, Strategic Planning, and more….. Let us help you take your business to the next level. All services are custom made to fit your company’s requirements and budgets. info@astraia-security-alliance.com 630 Main Street, 2nd Floor, Stroudsburg, PA 18360 570-369-0411 info@astraia-security-alliance.com 13 Pocono Business Journal | November 2008 NEWS Leadership Pike Peter Wulfhorst The third Leadership Pike class conducted its first session on September 5th at the Delaware Valley School District. The class, comprised of eleven students representing banks, engineering firms, home-based businesses, academic institutions and a healthcare company, was provided with a perspective on leadership by Dr. Candis Finan, Delaware Valley School District Superintendent and Richard Caridi, Pike County Commissioner. Joann Kowalski, Penn State Cooperative Extension Educator, engaged the class in finding out about the “Leader within You.” Through hands-on exercises, Kowalski presented the idea that it is important to understand your own leadership style, priorities, beliefs and habits since they affect how you respond to the challenges of leadership. Tom Shepstone, President of Shepstone Management Company, explained that Pike County is experiencing growth because of the lower housing costs and taxes in the county. Shepstone pointed out that the school-aged population in Pike and Wayne counties has been decreasing from 2000 – 2007 while the senior population has been increasing. Community leaders need to understand this scenario has social and economic implications for the community’s future. The Leadership Pike class also learned about the history of Pike County through a visit to the Pike County Historical Society museum, The Columns, in Milford. Several local historical societies were represented at the discussion including the Greene –Dreher Historical Society, Bushkill Historical Society, Wallenpaupack Historical Society and Shohola Railroad & Historical Society. The Leadership Pike Class of 2009 meets monthly through May 2009 at various locations throughout Pike County. Leadership Pike collaborates with the Pike County Chamber of Commerce, Northampton Community College and Penn State Cooperative Extension – Pike County. Peter Wulfhorst AICP is an Economic & Community Development Educator with Penn State Cooperative Extension in Pike County and is on the Leadership Pike steering committee. He can be reached at (570) 296-3400 or ptw3@psu.edu. please recycle this paper EDITOR’S PICK – BOOK REVIEW “How Starbucks Saved My Life” Image courtesy of Penguin Books By Debbie Burke This is a bite-sized, cautionary tale of how the apparent bubble of protection, felt often by those ensconced in the corporate world, can burst at any time, leaving skilled and talented but unemployed individuals panicking in its wake. The dangerous illusion of security is at the heart of the story. As an advertising wonk who sacrificed far too many hours at the office, Gill is cut loose from his position by a soulless company in a way that does nothing to veil the cruel sting of ageism. At first, he rants a bit and gives the arrogant upper echelon its due. To his credit, though, he also takes personal responsibility for having spent years he cannot retrieve or redo, shifting his personal and familial obligations aside. His marriage suffers and disintegrates and he loses touch, emotionally speaking, with his children (wait: there is redemption). Yet the author’s focus is not so much sour grapes as it is a full rendering of how, as a lastditch effort to stay financially (and mentally) afloat, he catches the life preserver that Starbucks tosses his way. Grateful and now humble, Gill takes a menial position at one of the company’s stores in uptown Manhattan. Immediately he is struck by the company’s innate understanding of top-notch customer service. The way he tells it, Starbucks has perfected the joys of a communicative and nurturing management style which nevertheless holds its employees accountable to very high expectations. Gill is so impressed with its ever-present examples of perfectly executed customer relations that he fairly gushes in praise. So much so, in fact, that this reviewer felt compelled to verify whether the publisher has any corporate ties to Starbucks (none were found). Once Gill gets back on his feet, he starts mending relations with his children, including a child from a second marriage that too has failed. Undefeated, Gill goes on to do so well that Starbucks puts him in charge of consumer education, where coffee lovers come to participate in discussions and hands-on sampling of the different blends of coffee paired with the desserts that bring out the best in them. Starbucks has, it seems, brought out the best in Gill, too. As a modern fable, “How Starbucks” illustrates how anyone can fall from fortune and grace at a moment’s whim. The unexpected, as we have seen in the current economic climate, can and will happen, both for employers and workers. The author offers a worthwhile tale of how one man bounced back and made a life he loves. “How Starbucks Saved My Life” Author: Michael Gates Gill Publisher: Gotham Books/Penguin Group USA ISBN: 978-1-592-40404-9 (paperback) Price: $13.00 Book courtesy of Gotham Books/Penguin Group. PBJ’s review and this book are available at Borders Stroudsburg. Photo credit: Pocono Business Journal Leadership Pike Begins Ribbon Cutting Welcomes ESU’s Science and Tech Center ESU’s new Warren E. ’55 and Sandra Hoeffner Science and Technology Center By Debbie Burke The new $41 million Science and Technology Center at East Stroudsburg University officially made its way into the community with a recent ribbon cutting. Local dignitaries, university administrators, students and members of the business community were in attendance to learn about the building’s features, including its 17 teaching laboratories, 9 research laboratories, 5,000 square feet of other laboratory space, 9 classrooms, in addition to a planetarium, a multi-use 200 seat auditorium, a rooftop observatory, a large reception area and faculty offices. Academic departments that are now housed here include computer science, chemistry, biology, biotechnology and physics. ESU’s John J. Ross, acting VP of University Advancement, believes the center will “touch the lives of thousands of students and faculty for years to come.” It will serve, he said, as a stimulus for community partnership. Peter Hawks, dean of the College of Arts and Sciences, added, “Students are not adequately prepared for science, technology and math. It’s a tremendous act of faith in the faculty and in our students who will go forth to benefit society. This building’s story has just begun.” Interim GM Named at Great Wolf Phil Cunningham has been named interim General Manager at Great Wolf Lodge in Scotrun, following the departure for undisclosed reasons of former GM Dale McFarland, according to corporate spokesperson Steve Shattuck. Shattuck calls the Pocono facility “far and away one of our strongest performing properties.” The facility has upgrades planned including a new waterslide called Alberta Falls, a waterpark and a confectionary café, as well as other enhancements. Great Wolf, which owns and operates 12 properties around the country, continues recruitment efforts for a new general manager. Pike Businesses Talk Back By Debbie Burke A recent survey of Pike area businesses, conducted by the Business-Education Committee of the Pike County Chamber of Commerce (PCCC), yielded 54 responses on issues ranging from the economy to chamber membership to the PCCC’s Web site. Some of the open-ended questions, in particular, gave a peek into the chief concerns of local businesses. Important issues facing businesses today included the high cost of advertising, finding inexpensive ways to get the word out about one’s business, and helping small businesses survive. As to how the chamber could bring more value to membership, business owners responded that they wanted the chamber to provide more computer education, more business resources, more member-to-member discounts, more educational programs and seminars and a program to help members reach consumers. Jerry Reganess, a manager at Clarion Safety Systems in Milford and the chair of the Business Education Committee, said, “The survey provided positive feedback and many constructive ideas for new continued improvement which we are committed to responsively building into our model. Planning for a spring 2009 PCCC Directors’ retreat is also in the works and will include the survey findings.” 14 Pocono Business Journal | November 2008 NEWS Marcellus Shale – One Year Later Sustainable is Attainable Robert Muller When we in the Northeast first heard of Marcellus Shale a little over one year ago, very few people knew what it was or that it contained natural gas or that it would be one of the hottest topics for the next twelve months. If you haven’t heard of Marcellus Shale, it is a carbonrich layer located in excess of one mile below the earth’s surface. It was formed during the Devonian Period, (some 390 million years ago) during which this area was submerged in water. The plant material (carbon source) was buried when the continents formed. The decomposition of that carbon led to the formation of the shale and the natural gas. The Marcellus layer stretches from the southern tier of New York through northeast Pennsylvania, traveling southwest toward Kentucky and Tennessee. This large ex- panse makes it one of largest new discoveries in the United States. Some of the thickest layers of the Marcellus Shale are located here in the northeast. The realization of the potential was not evident until landmen (leasing agents) started to canvas the northeast to sign up landowners for the right to explore the new discovery. Early leases started at around $25 per acre and most recently approached over $2,000 per acre one year later. With only one well drilled and only one other site permitted in Wayne County, the full effect has not yet been felt. The neighbors to the west in Susquehanna County, though, are feeling the effect. With over thirty well permits and approximately twelve wells drilled and miles of pipeline being installed, the activity is in full swing. Some of the concerns with the drilling include water use, road damage, soil erosion, pollutant discharge and waste disposal. Drilling and fracturing these shales uses in excess of one million gallons of water. Some innovations in recycling the water could help reduce the freshwater use. Many of the concerns are answered by state and federal agencies; primarily the Department of Environmental Protection (DEP) which oversees the gas drilling activity. The DEP issues the drilling permits, inspects the sites and oversees restoration. The river basin commissions for the Susquehanna and Delaware Rivers have water use regulations that must be followed. But, no matter who’s watching, an activity of this magnitude is going to have some type of environmental impact. Hopefully the agencies that are charged with the duty to protect our natural resources can help minimize the impact. Would this activity have occurred if we weren’t in the energy situation we are in today? Probably not. It is costly to extract the gas from these depths, with some estimates of $5 million dollars per well. The fossil fuels that we are using today are a finite resource. The Marcellus Shale expansion will give us several more years of traditional energy, but it is not a sustainable resource. The alternative sources such as, wind, solar and biomass that we are seeing developed are sustainable. Nearly every day new methods of providing fuel and energy are evolving. We need to continue to look to renewable resources of energy for our generation and the generations to come. Robert A. Muller Jr has served as the District Manager of the Wayne Conservation District since 1984. The District provides assistance on watershed management, forestry, agriculture and erosion control. through technical assistance and education. The District office is located in Honesdale and can be reached at (570) 253-0930. If You’re Not A Fiscal Conservative, It’s Time To Start By Debbie Burke Prior to the mess on Wall Street and its still-unknown total effect on Main Street, interim PA Treasurer Robin Weissmann said her major focus for the Treasury Department has been to give it a higher profile and to make it more accessible for residents. “Communication is a really important element of educating the public,” she says. She has been stepping up those efforts by rehauling the Treasury’s Web site and reaching out with more press releases to keep residents in the know. She has created eTreasury Pennsylvania, an initiative that is “an examination of all the operations and government principals, which assesses what we can do to improve the Treasury.” Also to her credit is the “Pennsylvania Investment Principles” plan, allowing the department to “maximize investment opportunities and minimize market threats” while protecting the Commonwealth’s investments from “risks that threaten various market sectors.” “We have to maintain the forward momentum that we’ve developed in modernizing the Treasury and making sure the stewardship of funds and investments are maintained. This is a liquidity and credit crisis.” She is in agreement with the quick response at the federal level. If those actions prove to help stabilize the economy, business owners will not be concerned about the flow of credit. Although she says she is not an economist, she feels all sectors should be prepared for across the board belt-tightening. Retailers, she said, are already predicting a softer holiday season. The specific economic sectors in PA to first feel the crunch are building construction and trucking. Pocono Business Journal: Why are you not seeking reelection for PA Treasurer? Governor Rendell appointed me to serve out the remainder of the term of Treasurer Bob Casey. As a condition of my confirmation by the PA Senate, I pledged not to run again for the office. When I was confirmed as Treasurer in April 2007, I hit the ground running and have been ever since. I’m running a sprint rather than a marathon. While my time in this position has been shorter than the usual term, I brought the strength and energy to make a durable imprint on the Treasury operation. I came into office with a clear vision of what I wanted to achieve, and we’ve made great strides towards making a durable imprint on Treasury for those who follow after me. It is a remarkable opportunity to put my many years of experience in investment banking and public finance to work in the Treasury Department for Pennsylvania’s stakeholders, particularly at this time of economic turbulence and market volatility. PBJ: How will the bailout of AIG affect Pennsylvania’s business owners? The precise answer is an academic question best left to the scholars and economists to debate. While AIG may have little Photo courtesy of PA Treasurer’s Office Interview with Pennsylvania Treasurer Robin Weissmann they are unable to get a loan? Many clients are very solid, dependable payers. Think of offering them a discount for upfront payment or pre-orders for services. The discount needs to be meaningful, and even when they are sizable may still be lower than the expensive cost of borrowing. There’s such a large spread now between savings and borrowing, that offering clients something more than they could earn elsewhere would still be much less expensive than the high cost of borrowing. Both parties make out in this situation, because you’re essentially circumventing the banks (and their fees) and creating your own liquidity. Robin Weissmann, PA Treasurer to no direct impact on any individual business, its failure in concert with others is having (and likely will, for the foreseeable future, have) an enormous impact on not just the small business directly, but on their clients. The de-leveraging and inflation of housing have created and will continue to create a real deterioration of wealth. That in itself is cause for slowdown, or worse. But the uncertainty of how much, where and how that manifests itself is creating a liquidity crisis which is compounding the problem. The solution is leadership. PBJ: Are small business loans going to be more difficult to obtain? Certainly, but not necessarily because of AIG. Small business liquidity is dependent on local and regional banks, which require both deposits and access to the credit markets. As credit dries up, savings goes down due to the economic downturn, and loans become more scarce and more expensive. PBJ: What should business owners know to help strengthen their chances of getting a loan? There’s an old saying that “Nobody plans to fail, they fail to plan.” This is especially true in tough times. By taking extra time to look over the books, keeping the communication open with lenders, clients and business partners, and where necessary, being flexible in how you conduct business, a savvy business owner can avoid most of the problems associated with, and the high cost of, being unprepared and choosing alternatives of last resort. PBJ: What other avenues of funding should businesses explore if PBJ: Are there any particular types of businesses more recession-proof than others in terms of obtaining loans? While there is an increased likelihood of recession, or prolonged flattening of the economy, the more pressing topic is still liquidity. To weather the liquidity crisis, only those who have stockpiled large amounts of cash, who have been very conservative, and perhaps had historically more modest returns, are well positioned in a liquidity crisis. PBJ: What about commercial bank accounts- what do businesses need to be aware of, and should they consider moving their accounts to a new financial institution? Again, preparation is key. The late charges, the high cost of lenders of last resort, borrowing from credit cards or personal accounts, and the diverted attention away from your business are all costs that can be avoided or lessened with preparation. Speak to your bank and your clients. Have your financial documents in order if you do need to open a new line of credit. Prepare, prepare, prepare. “Making Connections Happen” For All Your Workforce Training and Recruitment Needs 570-620-2850 www.cwds.state.pa.us 15 Pocono Business Journal | November 2008 NEWS Getting Buy-In for Packerton Rails Commissioner’s Report William J. O’Gurek Until recent years, Carbon County never had an economic development project that it could really call its own. There had been plenty of activity in the county with regard to business and industry pursuits, but those endeavors, as valiant as they were and still are, were the objectives of the private sector. And, unfortunately, where available land is not all that abundant, trying to fill old schools, factories and other structures were our only attempts to attract jobs. All of that changed with the change of administration in 2004, when the current board of commissioners turned its focus to the 59-acre Packerton Yards parcel, an abandoned Brownfields rail yard situated between Lehighton and Jim Thorpe off Rt. 209. Listening to state and federal leaders, as well as representatives of a number of affiliate agencies, clearly the message to Carbon County was: “Buy it.” That happened in 2005, thanks to the efforts of Rep. Keith R. McCall and Sen. Raphael Musto, who secured the support of the Rendell Administration. That effort resulted in the county receiving $350,000 to purchase the land, another $175,000 from the Business in Our Sites program to conduct environmental assessment and conceptual planning tasks, and then $150,000 from the Economic Development Initiative, courtesy of Congressman Paul E. Kanjorski’s efforts. Another $78,000 came from the state for the demolition of a structure that was on the site but, as we say, “was demolished because of neglect,” its floors, walls, roof and every other portion of the building having deteriorated beyond repair. While the county made progress with regard to acquisition and assessment, what awaited it in the long run was the challenge of moving forward in the face of access issues, permitting, subdivision, remediation planning and numerous other issues that, we have learned, never seem to end. Not discouraged (perhaps, even more, encouraged), Carbon County is continuing the effort it began just a few years ago. With an unemployment rate reaching 7 percent (it was 6.5 in May), Carbon is well above the statewide rate of 5.2 percent. Moreover, the county’s median family income of $42,188 is approximately 16 percent lower that the statewide median of $49,184. Getting the job done comes down to some all-impor- Pike Business Owners Connect to Elected Officials Photo credit: Pike County Chamber of Commerce The Pike County Chamber of Commerce and its Government Affairs committee recently held a Legislative Breakfast to discuss the needs of Pike County business owners. Pictured from left (standing) are MaryAlice Petzinger, Wayne Bank; Paul Brislin, Paul Brislin EA; Dr. Candis Finan, Delaware Valley School District; Kathy Hummel, Woodloch Pines; Jim Rienhardt, Pocono Environmental Education Center; Roy Hart, Roy W. Hart Allstate Insurance; and seated, Pike Chamber Executive Director Scott J. Weiland, Brian Grove of Sen. Lisa Baker’s office; Rep. John J. Siptroth (D, 189), and Rep. Michael Peifer (R, 139). William O’Gurek is the Chairman of the Carbon County Commissioners. Of Permits, Ordinances and Your Bottom Line By Debbie Burke If you are looking to set up shop, make enhancements to your existing business, or relocate, how do you navigate through the necessary steps with your municipality? The Pennsylvania State Association of Township Supervisors has printed a booklet to help you find your way. With a glossary of terms that you need to know, from Land Use Planning to Permit to Zoning Hearing Board, and an overview of how townships interact with business, the PSATS guide “Doing Business In Pennsylvania’s Townships” provides the basics. In July 2009, PSATS’s Assistant Director of Communications Jill Ercolino will write a column that further explains how to use your township resources to grow your business. For a copy of the brochure, or to learn more, visit www.psats.org or call (717) 763-0930. Photo credit: Pocono Business Journal “F” is for Foreclosure tant issues: money, permitting and planning. None of these come easily. We learned, however, that none is insurmountable if we continue to work diligently with a goal in sight. State and federal funding programs can and hopefully will be key components to the financial issues facing this proposed development. We’ve learned that to win approval of funding applications, developing entities need to be ready to spend whatever the state and federal governments allocate for a project. That is why we continue the all-important design work, permitting and authorization pursuits, environmental remediation okay and land development and subdivision approvals that will result in the project forging ahead. At a time when railroads are an invaluable resource in business and industry, the county is pursuing reconstruction and rehabilitation initiatives that will allow future users of Packerton Yards to get their goods to and from the market in a more expeditious and efficient manner than via highway traffic. We are looking forward to the day when a company will want all of the amenities that a Packerton Business Park can offer. In the meantime, our challenge continues under the time-honored axiom: “We built it, they will come.” Associated Libraries of Monroe County Barrett Library 570-595-7171 By Debbie Burke Dominick Sacci of Better Homes and Gardens Real Estate Wilkins & Associates presented “Residential Real Estate and the ‘F’ Word (Foreclosure)” at October’s Business and Books event at Borders in Stroudsburg. Topics of discussion included property values, foreclosures in Pennsylvania, and the Pocono real estate market. Sacci writes the PBJ column “Residential Real Estate Quarterly Report.” Shown here are PBJ Publisher Marynell Strunk and Dominick Sacci. September’s Business and Books provided an in-depth analysis of the presidential and other elections in 2008; that event was presented by PBJ columnist Lesley Smith, the Pennsylvania Chamber of Business and Industry’s director of communications, along with her colleague, political science expert Kari Kissinger. PBJ’s next Business and Books will be held November 20, on “Managing Healthcare Costs Through Tax Benefits” by PBJ columnists Holly Corcoran and Erin Baehr (see our Calendar of Events in this issue). ! Holly R. Corcoran, CPA, Inc. Certified Public Accountant Quality professional accounting and tax services for businesses & individuals since 1991. QuickBooks ® Pro-Advisors For Appointment Call 570-420-8656 Clymer Library 570-646-0826 Hughes Library 570-421-0800 Pocono Mt. Library 570-894-8860 Pocono Township Library 570-629-5858 W. Pocono Library 570-992-7934 Smithfield Library 570-223-1881 16 Pocono Business Journal | November 2008 PROFESSIONAL PROFILE Commercial Explosion Changing the Face of the Poconos Commercial Explosion On Route 611; Stroud Township Takes Off Pocono Business Journal interviewed Stroud Township Supervisor and Monroe County Planning Commission Chairman Ed Cramer, who spoke about commercial development along Route 611, especially the stretch from Stroudsburg to Bartonsville to Tannersville. population has reached a trigger point to support the large chain restaurants and retailers. PBJ: When did the interest in commercial development along this corridor first pick up? Public water, sewer, road access and “Location, Location, Location!” Actually it started in the mid 70’s when the Stroud Mall was built but really didn’t take off until public sewer was available. PBJ: Do you think prospects were waiting to see how Crossroads did before they showed their interest? No, several different developers have been looking at the Rt. 611 sites once Pocono Commons, the site of Home Depot, Target and BJ’s, was approved. The public sewer line was extended from just north of the Stroud Mall by that developer which made it feasible for the township to extend the line to Bartonsville in order to get rid of a failing private treatment plant owned by the Howard Johnson’s, the truck stop and the former Bolus Truck stop (now Lowes and Kohl’s). PBJ: What recent projects on Rt. 611 have received approval and what is the status of each one? Currently there are four projects on Rt. 611 that have received approval and are in various stages of completion. The Shoppes At Stroud that include Borders Books, Best Buy, Pet Smart and Panera Bread among others will near completion by the spring of ’09 with the addition of an Olive Garden Restaurant. Bartonsville Plaza [see sidebar, “Bartonsville Plaza”], currently under construction just south of the Pocono Pub, will feature a combination of retail, restaurants and office space. Some of the known tenants to date are a Moe’s Southwest Grill, Maggie Moo’s Creamery and possibly a Sonic. Plaza 611 between Frantz and Wigwam Park Roads has not started construction yet [see sidebar, “Retail Growth”] and it is not known at this time who the tenants will be. This project will also realign Wigwam Rd. with Rt. 611. The fourth project consists of the renovation of the former Laz-E-Boy furniture store, across from the PennDOT Maintenance Building, into medical offices. At this time there are applications in for a combination hotel, retail, restaurants and possibly offices just south of the Howard Johnson’s between Rt. 611 and I-80; also a proposed adult living/assisted living center is proposed at the corner of White Stone Corners Rd. and Rt. 611. PBJ: How is the township attracting developers from outside the immediate area? There are no marketing efforts being done by the township but the attraction to Rt. 611 is the proximity to Stroudsburg and the Stroud Mall, the public water and sewer, and the fact that the PBJ: What would you say are the biggest considerations/concerns for prospects who come to you about possible site selection? PBJ: What are your biggest concerns when it comes to commercial development? Road improvements to handle increased traffic generated by the development; adequate buffers and landscaping to protect adjoining residential neighborhoods; good signage; and quality tenants. PBJ: How does Stroud differ from your adjacent townships when it comes to dealing with commercial development? Stroud Township requires a fair share road contribution from developers based on the percentage of traffic that’s generated from the development. We have stringent buffering, landscaping and signage requirements in our Land Development ordinances. PBJ: What complaints or concerns do you hear from a) existing business in the area where new growth is taking place; and b) the public about the amount of growth in the township? I don’t hear much from existing businesses because more business helps attract more customers to the area. The bigger complaint is from the public typically who have to travel the roads every day where these businesses are located and the increased traffic they have to deal with. We try to mitigate that through requiring developers to upgrade the roads. A lot of those roads have gone to four lanes and we have added turning lanes. Looking to the Route 80/33/611 interchange, $3.5 million in work is being done on the roads, to make it easier to move through that intersection. We try to be sensitive to the residential neighborhoods bordering these projects by providing adequate buffers, landscaping, and noise and light reduction. One of the bigger problems is [the noise caused] when waste haulers come in to empty the Dumpsters in the early morning hours. It’s an ongoing issue we have to address with the property management. PBJ: Lastly, what are your observations on the current market, particularly in relation to Monroe County? Stroud Mall has become the Golden Strip, but the Big Box retailers coming in now are competing with the enclosed mall. Housing is taking a big hit, and retail is the next thing to be affected. This [economic downturn] is not a typical 1218 month deal; it’s more like five years out. Commercial development still seems to be doing well and I’m hoping that it continues. 17 Pocono Business Journal | November 2008 PROFESSIONAL PROFILE Artist rendering courtesy of Legend Properties A rendering of the south side of Bartonsville Plaza, being developed by Legend Properties. Retail Growth To Catch Up To Residential Boom Not only is John Fasciano largely unconcerned about the current economy or its impact on retail, and not only is he right now in the very midst of some big projects on Route 611 in Bartonsville, but he is also, admittedly, continuing to look for new opportunities. The owner of the Kohl’s and Lowe’s Center at Crossroads says he has “a great group of tenants” for whom he is elated to have found a home, at the truck stop across the street. “There is a big hole in national retail here in the Poconos,” says Fasciano. “It is an exploding residential community and retail has lagged behind.” John Fasciano To remedy this imbalance, Fasciano, a principal at Fameco, a commercial real estate brokerage located in Plymouth Meeting, is forging ahead with a plan that will bring major retailers to sit on about 140,000 square feet with a potential to create a total of 250 part-time and full-time jobs. The zoning approvals are in, and Fameco awaits PennDOT’s feedback on his proposed road improvement plan that includes a new traffic light, sidewalks and other enhancements throughout the 17 acres. The project itself is a supermarket-anchored shopping center with a full-service restaurant and some smaller inline stores. Even with this much on the boards, he says big names still have a desire to establish a presence here. And Fameco is ready. “We’re always looking. We’re an opportunistic development group.” Bartonsville Plaza Buzzes With Activity Two projects are in the works at Bartonsville Plaza that promise to bring hundreds of new jobs and a diversity of retail opportunities to the region. Legend Properties Commercial Real Estate of Conshohocken is developing a 75,000 square foot space in front of Kohl’s and Lowe’s that will house about twenty new retail shops: an ice cream store, a coffee shop, a Southwest/Mexican restaurant, a hair and nail salon, a jeweler, and a Japanese steak house, among others. In planning this out, CEO Jim DePetris says they are relocating one of the streets (Franz Road) because “it’s a very dangerous intersection.” This grouping of retail should bring in about 200 new jobs. Legend’s second project is a 150,000 square foot “big box” store with two other “big” but unnamed tenants, plus two hotels and several restaurants, which could mean up to 400 new jobs. It breaks ground in 2009. “We’re very excited,” said DePetris. “We are giving people an alternative to going to Scranton or Bethlehem.” By Debbie Burke 18 Pocono Business Journal | November 2008 NEWS Pocono Realtors Cheryl Houseman In a constantly changing and competitive economy, keeping an edge in the business world is not always easy. One challenge is recruiting the best personnel, a task that has become even more difficult for businesses located in areas where people can’t afford to live. In 2007 ( the most current data available), the average existing single family home in Monroe County sold for around $220,000. In order to meet the federal definition of “affordable housing” a family would need an income of greater than $72,000. How many households in our county earn over $72,000? In a recent study, the median household income in Monroe County was cited around $52,000; as a result the need for affordable housing affects a tremendous number of our residents. A Solution Employer-Assisted Housing (EAH) is an initiative to help address the issues regarding the lack of affordable housing for low to moderate-income workers. EAH is any housing program--- rental or homeownership that an employer finances or promotes in some way. EAH is both cost-effective and good for business. Top Five Reasons Employers Take Part in Housing Assistance Programs (Source: Promoting Workforce Housing-Helping Employees with Housing Costs-Report 6-Prepared by the Montgomery County Planning Commission): • To aid in recruiting new workers. • To increase stability in the workforce and decrease turnover. • To cut down on workers who are chronically absent, late, or stressed out due to a long commute and increase morale and productivity. • To foster relations with nearby municipalities as the burden for providing affordable homes is shared among many parties. • To help strengthen and improve neighborhoods by providing a stable resident base and new vitality to an area. There are many ways employers can assist workers with housing costs. These range from providing education and outreach materials to providing forgivable loans or down payment assistance to employees who purchase homes within a target area. As retaining workers becomes more and more challenging, housing assistance is a benefit with clear, tangible outcomes. To learn more about starting an EAH program in your company, contact the Pennsylvania Housing Finance Agency at 1.800.822.1174 or visit them at www.phfa. org. Cheryl Houseman is the government affairs director for the Pocono Mountains Association of Realtors®. She served as the former chief of staff to Rep. Mario Scavello. Houseman can be reached at (570) 424-8846 or chouseman@poconorealtors.com. Local Banks React to Credit and Lending Jitters Compiled by Debbie Burke Pocono Business Journal asked executives at several local banks the following question: “When it comes to small business lending- where do you stand in the current fiscal crisis, and are there more stringent qualifications for business customers before you will extend a loan?” “Absolutely, yes. The markets have definitely tightened up. The liquidity is just not there.” George Hanzimanolis President, Bankers First Mortgage “We are well capitalized and we continue to lend to our current customers as well as to actively seek opportunities to establish relationships with new customers. In both cases our focus is on knowing our customers and their businesses well, and building long-term relationships.” Dick Loftus Senior Vice President, Director Commercial Banking KNBT, a division of National Penn Bank “The credit union’s approach to small business lending has not changed. It is our belief that there is a niche in the small business community, namely sole proprietorships and small partnerships that is not always being adequately served by the financial services industry. Our intent with regard to lending to small businesses is to provide these business entities with funding for the purchase of vehicles, real estate, and lines of credit to assist in the maintenance of the business monthly cash flow, in addition to providing deposit services at a low-cost. “Our underwriting philosophy, both in the past and in our currently economic environment, has not changed. It entails utilizing a conservative approach when reviewing the financial health of a business. Does the business demonstrate a history of success in their industry? Does the business demonstrate an appropriate cash flow? Does the business have available collateral to securitize their loan? “Certainly those businesses that have experienced a down-turn in business, or a reduction in monthly cash-flow, as a result of the recent economic turmoil, may have difficulty in satisfying the conservative underwriting requirements established by our lending policies. And yet, the credit union’s mission includes a strong emphasis on working closely with its members and member businesses to educate them on possible alternatives to satisfy their financial needs.” Mark T. Filbert President/CEO NE PA Community Federal Credit Union “Our portfolio is blended between small business, commercial real estate, and residential real estate. For small business lending we are asking more questions up front… and drilling down with those clients to make sure everything is okay in their shop. We’re being a little more vigilant. The owners of these small businesses know their credit scores are being looked at more than ever. But a lot of people don’t know what their score is, and it’s becoming more of a factor in underwriting credit. If there are errors (in your credit report) you need to correct them.” Kenneth C. Doolittle COO, PennStar Bank Weiler Asserts Its Place While Others Wait Out Economic Storm Photo credit: Pocono Business Journal Housing Benefits are Good for Business Chris Weiler By Debbie Burke The Weiler family has a rule and it’s unbendable. If you wish to go into the family business you have to cut your teeth elsewhere, or as the Weilers like to say, “You have to bring something to the party.” Chris Weiler, the new president of Cresco-based Weiler Corp., did just that after earning his MBA from Skidmore University. He worked for major winemaker Constellation Brands, located right outside Rochester, NY. He is also a pilot. Pocono Business Journal: What do you see are the most important accomplishments at your company over the past year? Over the past 5 years? In (June 2008 we had) the implementation of our ERP system. This was the culmination of several years of effort. We are very pleased that the system went live with minimal disruption to our day-to-day business operations and our customers. Over the past five years, our consistent yearover-year growth has allowed for continued investment in equipment and infrastructure as well as the growth in the number of Weiler co-workers. PBJ: What are your primary goals for the year ahead? Our primary goals are to continue the profitable growth as a company, and target new products and markets to drive this growth. PBJ: How has your industry been affected by the current economic circumstances, and what are you doing to stay strong? We have seen significant inflationary pressure on key raw materials and a reduction in demand in some segments of our business (e.g. automotive). We are fortunate that we compete in a wide variety of business segments which insulates us somewhat from economic cycles. But economic downturns are really opportunities for healthy companies to invest and take market share rather than “hunker down” and wait out the storm. PBJ: Tell us two surprising things about Weiler Corp. that most people don’t know. Weiler is primarily a business-to-business company, so most people do not know much about what we do. Our primary product line is wire power brushes used in a variety of metal fabrication industries. Wire is a primary raw material in these products and we use about 600,000 miles of wire a year. That is more than enough to stretch to the moon and back! We also do business in “B2C” (business to consumers) markets but usually not with the Weiler brand. For example, the wire brushes in Dremel Tools and Sears Craftsman are a few examples of product we manufacture with which most people are familiar. PBJ: How does your unique perspective position the company for more success? I am very fortunate to have a dedicated and talented group of co-workers at Weiler working with me and I am pleased to have the opportunity to lead the company in the years ahead. 19 Pocono Business Journal | November 2008 NEWS Jim Thorpe’s Architectural Gems Thrive as Businesses grown without pesticides. I also have soaps made with honey and beeswax and soy-based cleaning products.” Jandreau says her building was constructed in stages over half a century, but she shrugs off the difficulty of modernizing such a place. “I just had to bring it up to code,” she says. “I put new wiring in and the furnace was very old, so I needed to replace that, but I think you’re going to have to do that with any old building. I’ve had a great first year. I’m very happy with it and I’m getting a lot of positive feedback. I’m off two days a week and on the days I come in, I wake up and say, ‘Yay -- today I get to go out and play!’” How do you set up a 21st century business in a 19th century building, originally constructed as a home back in the days when electric lights were a novelty and central air conditioning consisted of open windows in summertime? As anyone who has undertaken that challenge in the old Victorian-era coal and railroad town of Jim Thorpe will tell you, it isn’t easy. Still, a few dozen entrepreneurial souls with imagination, the persistence to follow their dreams and a willingness to roll the dice when necessary have done it and, even in dark economic times, most of them report that business is booming. “We’re not participating in the economic downturn,” says Dorie Purdie, a multi-talented gourmet chef by day and jazz singer by night when she entertains her own diners on weekends at the Through the Looking Glass Café. “Business is very good. We’re not allowing the economy to bring us down.” The secret, she says, is to offer the public something they won’t find elsewhere. Dorie and her husband, Steve, who opened their little Edwardian style bistro 10 years ago, have plenty of that. The dining room is cheery and intimate, with tables for an alfresco experience on the extensive front porch. Board and interactive games are there for children and the whole place is wired for Wi-fi for grownups who want to bring their computers along. The struggle to bring the place to that level has been long, though, and remains ongoing. “Oh, we had work to do,” says Dorie. “The building was built in 1857. There were holes in the porch. The kitchen was like a triangle -- very small. The house was owned by 12 different families at different times so when we got the place we knew it had some problems. It was an incredible challenge.” None of the dozen families that occupied the house across 150 years would recognize it today. Steve Purdy, who manages the business, is a software engineer with expertise in micro-computers and programmable microchips. He says in keeping with a Lewis Carroll theme, he is working on a series of animatronics based on all the characters from the Wonderland stories. “I’d like something like a talking Cheshire Cat saying hello to diners as they walk in,” says Dorie. “We are very family-oriented by day and very romantic by night. It will be nice to have some animatronics here so that the kids will get a kick out of it.” Right across the street on Opera House Square, Richard DeFeo also has a tale of challenge and struggle. He and his wife Ellen are proprietors of the Manor House Bed and Breakfast, an elegant Queen Photo credit: Steve Purdie By Ken Clark Chef-Songstress Dorie Purdie performs with her jazz band, the Electix, for diners at Through the Looking Glass Café in Jim Thorpe. The Alice in Wonderland-themed bistro, with its interactive games for the kids and gourmet menu for the grown-ups, is “family oriented by day and romantic by night.” Anne-style castle constructed circa 1880. He says when he took it over, “it was deteriorating badly,” with footers supporting the great front porch rotted out and an overgrowth of foliage so thick and high that it completely engulfed the once classical beauty of the building. To make it habitable, DeFeo had to jack up the entire front porch, install new footers, chop down the obscuring jungle and update wiring throughout. As a retired industrial designer with expertise in architecture, he decided he could do it alone with the help of just a few friends. Now, he caters largely to foreign tourists who, unlike many Americans, know the difference between a bed and breakfast and a hotel. “We have people from Italy, from Morocco, lots of people from Canada and England,” he says. “Europeans have a little bit better handle on what bed and breakfasts do. They know that in a B&B, people own the house and you’re in their home. It’s not like you’re talking to somebody who’s employed there.” A few blocks down Broadway, at Naturally Yours, Jane Jandreau has gone as “green” as folks were without even thinking about it in 1822, when the first section of the building she now occupies was built. “This is an eco-friendly boutique,” she says of her little shop. “Everything is as low-impact as I can find. I have organic cotton clothing. I have bamboo clothing because that’s a sustainable resource. I have hemp clothing which is very long-lasting, very durable and Our community. Our commitment. During times of concern, we all depend on trusted relationships for support and reassurance. For over 100 years, our family of depositors has relied on us for safe and stable monetary guidance. To continue earning your trust, we pledge to never relax our prudent standards when dealing with your financial assets. Additionally, we offer you peace of mind knowing your deposits are insured by the Federal Deposit Insurance Corporation to the maximum level. If we can be of any assistance during these unique times, we invite you to stop by any of our branches. Our promise to you is our century old commitment of protecting your family’s financial stability. “Haunting” Good for Biz By Ken Clark One scarcely can imagine a town full of classical old Victorian buildings without a ghost or two to keep things lively. Many a shade may haunt the environs of Jim Thorpe, but the one occupying Richard DeFeo’s Manor House Bed and Breakfast has got to be unique. DeFeo’s ghost is named Larry. Larry doesn’t rattle chains and moan. Larry purrs, because Larry is a cat. DeFeo says that to answer frequent first guest questions from his dominantly European guests as to the safety of a B&B in which many of them perceive as a wild American town, he gave the assurance on his Web site when he opened the facility that safety was guaranteed by “a guard cat named Larry,” a feline family retainer of 16 years. Then, Larry died, and since repeat guests kept asking about him, DeFeo announced his demise on the website, adding that Larry remained on the job, “in spirit.” “Since then, there have been several guests who came and stayed in the blue room where Larry lived and said they heard him purring,” DeFeo says with a twinkle in his eye. “One couple said they felt him climb up on the bed, but when they turned on the light, he wasn’t there. That’s how the story got started.” The story has gone so far that a team of ghosthunters has asked permission to come in and search for Larry in ectoplasm. Given the value of advertising, DeFeo isn’t about to decline. r Business Checking rBusiness Loans r Lines of Credit r Merchandising Services r Commercial Mortgages r Business Now Account rTerm Loans r Letters of Credit r Statements on CD ROM r Cash Management Business Banking with Confidence 101 Years of Experience www.fnbpalmerton.com 20 Pocono Business Journal | November 2008 LEGISLATIVE ROUNDUP Legislative Roundup Compiled by Debbie Burke For this issue we asked our elected officials: “What is the most pressing concern you are hearing from your business constituents about staying alive in the current economy?” PBJ sends its sincere condolences to the family of Sen. James Rhoades on his recent passing. Sen. Lisa Baker (R, 20) “The cost of energy is a huge concern for both businesses and families in our area. Energy savings legislation that gives businesses and families tools to ease the effects of future energy spikes was recently approved. Among the savings features is a way to enable electric utilities to buy power more cheaply. It also imposes new energy conservation requirements to reduce energy demand and consumption. Consumers can install smart meters to regulate their energy use and to control costs. The installation of smart meters will be required in new construction and to replace older meters, a key benefit for businesses to reduce peak demand and save money. This comes atop an energy investment package passed in July that will help consumers take advantage of alternative technologies including wind and solar that will effectively promote energy conservation, cut energy costs, and create jobs.” Sen. Lisa M. Boscola (D, 18) “The recent ongoing financial crisis that recently hit Wall Street and corridors of our national Capitol has left many small and large businesses uncertain about the status and stature of the United States economy. With that being said, our state legislature in Harrisburg has been working hard in recent years to keep and bring jobs to Pennsylvania. The recent 2008-2009 state budget gives an additional $2.865 billion toward our local communities, public infrastructure, alternative energy investment, and transportation programs – all vital to help our economy grow and prosper. We have also expanded the state’s Keystone Opportunity Zones (KOZ). KOZs have been a breakthrough concept that eliminates specific state and local taxes within certain under-developed and underutilized areas. Due to the KOZs, we have seen communities within Pennsylvania experiencing economic growth and enhanced investment. We need to continue advocating these proactive policies.” Sen. Patrick M. Browne (R, 16) “It is critical at this time, with the current economic climate, that Pennsylvania works to relieve some of the tax burden placed on businesses. A couple of ways to do this and promote growth and expansion of businesses is by expanding the cap on Net Operating Loss, moving toward a Single Sales Factor and by lowering the Corporate Net Income Tax. These changes will make the business climate in Pennsylvania better for businesses already located here and more friendly for businesses thinking about relocating here.” Rep. Mike Carroll (D, 118) “I am hearing from business constituents about issues with lines of credit and financing for small- and medium-sized businesses. They feel their problems in obtaining credit and financing are based on the current struggles of the nation’s large financial institutions.” Rep. Sandra Major (R, 111) “Our economy is, to say the least, going through a volatile stage and we are feeling the effects at the state level. General Fund collections for the first quarter of the 2009-09 Fiscal Year total $5.8 billion, which is $281.4 million, or 4.7 percent, below estimates. As the current legislative session comes to a close and a new one begins in January, it will be important to identify areas where costs can be cut in order to keep our budget in balance. Raising taxes would only hurt the state’s economic climate. I want to stress that pensions for retired teachers and state employees are guaranteed and safe. On a national and global level, it is important to get the credit markets moving so that lending for responsible borrowers can start again.” Rep. Keith McCall (D, 122) “The day-to-day economic news can be troubling and bring new challenges to businesses small and large, but the building blocks that made our region, our state and our nation the best in the world are still there and will be there in the future. We are still investing in education to provide a trained workforce. We are still investing in infrastructure to give businesses the tools they need to succeed. We are still working to reduce the tax burden on our job-creating small businesses and to help owners and workers get access to affordable healthcare. As always, northeastern PA will lead the way to the recovery and prosperity.” Sen. Robert J. Mellow (D, 22) “There is quite of bit of uncertainty in the business community over the credit crunch, job losses and the direction that Washington may take on tax and spending policies. Businesses are feeling the ill effects of a softening of consumer confidence resulting in less consumer spending. Restoring confidence by steering state investments in growing business sectors spreads enthusiasm for future business expansion and economic growth.” Sen. Raphael J. Musto (D, 14) Unavailable for comment Rep. Mike Peifer (R, 139) “Many businesspeople I have spoken with in the region are taking a wait-and-see approach in an uncertain economy. If a business has a strong balance sheet and sound business plan, local bankers assure me that money will be there for expansion. We are all trying to understand the relationship between Wall Street and Main Street at the current time. We are all on uncharted ground as to what is happening in this economy. Businesspeople and financial institutions are concerned, but our local banks are in pretty good shape.” Rep. Mario M. Scavello (R, 176) “I support legislation put forth by House Republicans that will revise an archaic business tax structure and encourage a vibrant economic climate to attract businesses and jobs to our region and the Commonwealth. A bill introduced by Rep. Mike Turzai (R-Allegheny) that I co-sponsored - House Bill 2270 - amends the Tax Reform Code to decrease to 2.935 percent the personal income tax that many individuals and small businesses pay. This bill also removes net operating loss carry forward caps, phases downward two utility taxes including a gross receipts tax, and changes the definition of ‘taxable income.’ This bill has been awaiting action in the House Finance Committee since Feb. 26.” Rep. John J. Siptroth (D, 189) Unavailable for comment Rep. Edward G. Staback (D, 115) “The General Assembly recently approved a bill, H.B. 2200, that would reduce the need for expensive electricity generation and help reduce increases in your utility bills. The legislation would partner utility companies and consumers to cut energy use and would provide options to home owners and small businesses in terms of billing and requires utilities to install smart meters in homes and business upon request. Because it’s less expensive to conserve energy than to generate it, this legislation will save the Commonwealth and consumers millions of dollars in longterm savings.” please recycle this paper 21 Pocono Business Journal | November 2008 NEWS “Virtual” Market Leads Merchants to “Real” Success E-Commerce Pointers from Donna Yale By Nicholas Sergi PennTAP, Pennsylvania’s free technical assistance program, includes 20 specialists across the state ready to help small businesses in a variety of ways. Donna Yale is one of the organization’s technical advisors for computer applications, with e-commerce in particular, and she possesses 20 years of experience working with computers. She offered a few tips for companies interested in incorporating e-commerce into their business model. Photo courtesy of Donna Yale Donna Yale, at PennTAP, says to maximize your keywords - Google optimization: “Search engines are all about points. Incorporating words that people will likely type in a search engine as well as placing those keywords in ideal spots on the site are all factors in obtaining points. “Web site content should match the title tag, the blue line at the top of the page.” Also: “Search engines love it when you are connected to a local chamber of commerce.” everything they can with e-commerce,” Miller added. “If you ignore, you could fall by the wayside.” The number of customers who use the Internet to shop online is growing. According to Vernon Waltz, the owner of Pocono Web Design (Greentown), “Some customers do their preliminary shopping online” but actually buy the product in a real-world store. He added that companies new to e-commerce often use the online shopping cart system provided by PayPal, while more experienced Web merchants utilize a more advanced system called the “payment gateway” which incorporates credit card transactions and term-of-use agreements that on-line shoppers must agree to. The gateway shopping cart system requires a secure server and effective database management. Waltz has seen an increase in companies looking to get on the e-commerce bandwagon in recent years. “The more bad news there is about the economy, the more phone calls I get,” he said, quickly noting, however, that the success of any e-commerce platform is dependent on how well the site itself is promoted. “I haven’t encountered any clients who are afraid of entering the e-commerce world,” Waltz said, “They are curious about e-commerce, about what’s involved, and how much it costs.” BH&G/Wilkins Gives Pledge to Sherman Theater Photo courtesy of BH&G/Wilkins. - Reciprocal Links: “For example, when my Web site refers to another Web site that refers back to mine.” Yale adds there are many examples of companies in the region that have made the leap into e-commerce, including Suite Digs, Inc (www.suitedigs.com) a company based in Stroudsburg, which provides canine habitats for in-home use, and Color-Plus Leather Restoration (www.colorplus.com), of Milford. What a Kick-Off Han Ho Martial Arts 3 recently held a Grand Opening Celebration in Hawley. Pictured are members of the martial arts demo team, Instructors Steven Gold, Mike Barnard, Grandmaster Sung Yoon, PhD., Elaine Herzog of the Downtown Hawley Partnership, Maura Rottmund, Lew Critelli and Donna LaBar from the Wayne County Chamber of Commerce. BH&G Gives Pledge to Sherman Theater – Better Homes and Gardens Real Estate Wilkins & Associates’ CEO Tom Wilkins (left) and Wendy Forsythe, vice president, Broker Services from BH&G’s corporate Headquarters in New Jersey, present Richard Berkowitz (right) of the Sherman Theater with their 2008 - 09 pledge. - Visual stimulation: “With pop-up ads, someone is paying money to advertise on a site. This kind of practice is not considered e-commerce. A professional Web site is a place that people want to visit. Make it inviting.” As for using Flash for videos or animated logos: “Flash sites don’t work well unless you give the person the option to view them. Many people still use dial-up” she said, so sites should allow the user to bypass those applications which take longer to load. Photo courtesy of the Wayne County Chamber of Commerce The Internet, once held as a virtual repository of information and a convenient way to send messages to people around the globe, has since become a massively productive environment for conducting business. Since the Internet’s start, people have gone from merely surfing the Web to doing their shopping entirely online, while others are reaping the benefits of conducting business in this intangible electronic landscape. These days, companies both large and small are defined as much by their presence on the Web as by their real-world locations, and, more often than not, a Web site address will appear on all company correspondences regardless of the product or service being offered. Some newer companies have gone even further, by conducting all of their business online. Even those that aren’t business-savvy have realized the Internet is much more than a virtual library and is instead an all-important link in the worldwide economy. Companies that now conduct e-commerce are looking to grow their businesses rather than simply following the latest trend. E-commerce, according to Donna Yale Senior Technical Specialist at PennTAP, includes both buying and selling on the Internet. While transacting business can be as simple as buying supplies from a Web site or selling products on eBay, online businesses are essentially “open 24/7 around the world.” For companies that want a far more localized customer base, Yale advises them to “think about incorporated keywords that are local.” As for e-commerce in the Poconos, Yale says people throughout the country are taking note of the tourism and recreation opportunities here as well as other kinds of businesses, such as bed and breakfasts. Ryan Miller, of Stroudsburg-based Sundance Networks, said that e-commerce could include coming up with rapid ways to reach customers, from emails text messages, and chats. “It’s a matter of communicating the fastest so you don’t lose (the customer),” he says of its advantages, particularly in relation to the growing trend of people using cell phones to check their email. “The companies that are in it to win and survive are doing BUSINESS JOURNAL POCONO Regional Business News & Resources BUSINESS TODAY Monday — Wednesday — Friday 8:40 P.M. pennspeakradio.com Tune in weekly to hear the latest business news in the Poconos. 22 Pocono Business Journal | November 2008 BUSINESS BRIEFS WHO’s WHO COUTTS DeANGELO SABECKY DOROSKY SAMET GLASSNER SCHMEITZ Bennett- Curtis Bennett was recognized for his 35 years of service at Tobyhanna Army Depot. Bennett has worked as production controller, Command, Control, Guidance and Support Scheduling Division, Production Management Directorate. Chupko- William Chupko has received recognition for 35 years of service as an electronic integrated systems mechanic supervisor, Air Defense Radar Systems Branch, Surveillance Systems Division, Intelligence, Surveillance and Reconnaissance (ISR) Directorate at Tobyhanna Army Depot. Coutts - Kevin Coutts, of Forest Homes of Lake Wallenpaupack, recently became one of the select group of professional builders, remodelers, and other industry professionals nationwide who have earned the Certified Green Professional (CGP) designation, identifying him as someone with knowledge of the best strategies for incorporating green building principles into homes. DeAngelo- Frank DeAngelo was appointed chief of the Air Traffic Control and Landing Systems (ATCALS) Branch at Tobyhanna Army Depot. He will oversee 10 employees who are responsible for meteorological/navigational aids, ATCALS, program management, and ground control approach sensors. Dorosky - Cindy Dorosky has been appointed chief, Communications Branch, Communications Management Division, Production Management Directorate at Tobyhanna Army Depot. Dorosky oversees 20 people who schedule workload for the Tactical Radio, Voice Communications and Communication Security divisions. Evans – Cindy Evans has been named new division chief of Intelligence Surveillance and Reconnaissance Scheduling Division, Production Management Directorate at Tobyhanna Army Depot. Evans will now supervise four branches comprised of 59 people who are responsible for planning, coordinating, scheduling and monitoring work load of major weapon systems for Counterfire, Air Traffic Control, Range Threat, Electro-Optics Night Vision and Surveillance Systems divisions. Faulkner- Patricia Faulkner has received recognition for 30 years of service at the Tobyhanna Army Depot. Faulkner has worked as a production controller supervisor, Communications Management Division, Production Management Directorate. GRAY SHEA KNASH SMYTH KREIDER STADMUELLER Harshbarger- Carl Harshbarger was noted for his 30 years of service as an electronics mechanic, Man Portables Branch, Electro-Optic/Night Vision Division, ISR Directorate at Tobyhanna Army Depot. Knash- Robert J.M. Knash has been chosen to receive the Wayne County Chamber of Commerce’s Community Achievement Award for 2008. Knash has given a lifetime of service to the Honesdale community. Kreider- Clyde Kreider of Hawley recently earned the Certified Green Professional (CGP) designation, which indicates a thorough knowledge of green building strategies. Lukach- Jessica D. Lukach recently joined the staff at Strunk-Albert Engineering as an Electrical Engineer. Lukach will be involved in all phases of electrical system design and implementation, as well as problematic electrical system evaluation. LUKACH STEPHENS PASSERO SULLIVAN PILZ WESNERIS TORS® as part of the Good Neighbors Awards program. Samet is president of the Pocono Family YMCA and has served as president and campaign chair of the United Way of Monroe County. Santanello – Peter Santanello has been named chief, Communications Management Division (COMM), Production Management Directorate, at Tobyhanna Army Depot. He now supervises 40 production personnel in the Communications and Satellite Communication branches. Schaffer- George Schaffer has received recognition for his 30 years of service at the Tobyhanna Army Depot. Schaffer has worked as an electronics mechanic, Satellite Communications Division, Communication Systems Directorate. Schmeitz- Rudy Schmeitz, Jr. has been named Business Person of 2008 by the Wayne County Chamber of Commerce. Schemitz owns and operates New Wave Custom Woodworking in Honesdale. McGrath- David McGrath has been recognized for 35 years of service at the Tobyhanna Army Depot. McGrath has worked as a quality assurance specialist/electronics, Quality Management Division, Productivity, Improvement and Innovation Directorate. Shea- Deborah Shea has been named chief of the Manufacturing Support Division, Production Management Directorate at the Tobyhanna Army Depot. She supervises 43 people in the manufacturing and overhaul systems and support branch. Neher – Ronald Neher has been appointed chief, Command, Control and Computers (C3)/Avionics Management Division, Production Management Directorate, at Tobyhanna Army Depot. He will supervise 38 people who support the C3/Avionics Directorate. Smyth- Craig Smyth, owner of Clemleddy Construction, has earned his designation as a Certified Green Professional. This certification recognizes a thorough understanding of green building strategies. Nelson- Daniel Nelson was recognized for serving 30 years as an electronics mechanic, Sidewinder Missile Branch, Tactical Missile Division, Command, Control and Computers/Avionics Directorate at Tobyhanna Army Depot. Passero- Debra Passero was named September’s Realtor of the Month by Donna Ruffino’s Weichert Realtors in Milford. Pilz- Angelina Pilz was named September’s Realtor of the Month by Donna Ruffino’s Weichert Realtors in Milford. Rains- Ronald Rains was recognized for his 35 years of service to the Tobyhanna Army Depot. He worked as a management analyst, Research and Analysis Division, Productivity, Improvement and Innovation Directorate. Gallagher- Daisy Gallagher of Gallagher & Gallagher Worldwide Inc. has completed Villanova University’s intensive Masters program in Project Management IS/IT. Riede- Barbara Riede, CRNP, MSN, NP-C now serves as the Breast Health Nurse Navigator at the Dale and Frances Hughes Cancer Center. Riede will coordinate the needs of breast cancer patients and their families. Glassner- The Eye Associates of Monroe County has added Dr. John Glassner as an optometrist to their team. Glassner is a graduate of the Pennsylvania College of Optometry. Rybcinski- John Rybcinski has received recognition for 40years of service at the Tobyhanna Army Depot. Rybcinski has worked as a maintenance mechanic leader, Facilities Maintenance Division, Public Works Directorate. Gray- David Gray has been named chief, Overhaul Systems and Support Branch, Scheduling Division, Production Management Directorate at Tobyhanna Army Depot. He now supervises 19 people who coordinate, manage and oversee scheduling of the overhaul workload assigned to Systems Integration and Support, and provide internal and external reporting on the workload status and participate in quarterly reviews. Sabecky- Pete Sabecky is chief of the Counter Fire Radar Scheduling Branch; Intelligence, Surveillance and Reconnaissance Division; Production Management Directorate at Tobyhanna Army Depot. Samet- Pocono Mountains Association of REALTORS® member, Barbara G. Samet, was honored with a Certificate of Appreciation from the National Association of REAL- Stadtmueller- (Milford) Diane Stadtmueller of Weichert Realtors has earned the Accredited Home-Staging Specialist (AHS) designation. This accreditation ensures that a professional has been trained with leading presentation techniques for today’s real estate market. Stephens- Local pharmacist Wayne R. Stephens received the Pennsylvania Pharmacists Association Award for Community Service. This award recognizes his contributions to the welfare of seniors and to youth education. Sullivan- Martha Sullivan has been appointed a full-time instructor, learning specialist for career and technical education, at LCCC’s Schnecksville campus and the Morgan and Donley Centers. Vanatta- Greg Vanatta Realty and Builders will be completing the first insulated concrete form (ICF) home built in Pike County by a member of the Pike County Builders Association. Wesneris- Dale Wesneris has been appointed chief of the Avionics Branch; Command, Control and Computer (C3)/ Avionics Division; Production Management Directorate at Tobyhanna Army Depot. He supervises 25 people who oversee scheduling and program management of workload for several divisions in the C3/Avionics Directorate. Please send all press releases for consideration to editor@pbjonline.com 23 Pocono Business Journal | November 2008 BUSINESS BRIEFS WHAT’s WHAT Better Homes and Gardens Real Estate, Wilkins & Associates has won the Kiwanis Club of the Stroudsburgs’ 2008 Jim Bramblet Fall Brawl held in September at the Delaware Water Gap Country Club. LendingTree has approved Better Homes and Gardens Real Estate Wilkins & Associates (Stroudsburg) as an approved real estate Broker partner throughout the greater Northeast Pennsylvania region. LendingTree.com is a free service that connects borrowers with multiple loan offers, helping them compare options and select the best loan for their individual needs. Bottom Time Productions of East Stroudsburg was recently hosted by the Board of Tourism of the Caribbean island of Grenada to experience the island and its culture. Grenada was the first episode of season three of Bottom Time’s award-winning travel program “Dive Travel TV.” Delaware Township in Pike County will receive a state grant from the Department of Environmental Protection to help it ensure the safety of on-lot septic systems. The grant of $83,299 will reimburse the township for 50% of its eligible expenses for performing the sewage enforcement provisions in the state’s Sewage Facilities Act. The Dime Bank has donated $5,000 to Lackawanna College in support of educational programs geared toward students in kindergarten through twelfth grade. The donation will support courses on the environment, ecology, renewable and nonrenewable resources, technology and biodiversity. Ethixa Solutions, LLC, (Gilbert), a provider of IT and business analysis solutions, has released a suite of IT care and maintenance services called “Care Packages.” The program is designed to help reduce business risk caused by IT downtime. The Gary in the Morning Internet Radio Show has been picked up by another Internet radio stations and is now carried live Monday mornings at 9:00 a.m. Radio 360 Talk is based in Metro Washington DC. Earlier this year the Gary in the Morning show was picked up by WIRN, The World Internet Radio Network. Mauch Chunk Trust Financial Corporation has released the earnings results for the corporation for the nine months ended September 30, 2008. Net income for the nine months ended September 30, 2008 was $1.4 million, $715 thousand higher than the same period in 2007. On a per share basis net income was $ .47 this year versus $ .24 last year. Net income for the quarter ended September 30, 2008, was $556 thousand, $129 thousand more than the third quarter of 2007. The Northeastern Pennsylvania Alliance in Pittston has been awarded a 2008 Excellence in Regional Transportation Award from the National Association of Development Organizations for the Focus 81 Committee. The awards showcase organizations for noteworthy projects and practices in rural and small metropolitan transportation planning, program delivery and special initiatives. The Northeastern Pennsylvania Industrial Resource Center (NEPIRC) held its annual Board of Directors meeting recently to elect new officers and board members. Outgoing board Chairman, Gary Reinhardt, JA Reinhardt & Company, was recognized for his outstanding efforts and support of the organization PA Mattress Factory has opened in Milford. The business is owned and operated by the Woronoff family which has years of experience in retail furniture. The Patisserie Fauchere in Milford had a recent grand opening. The bakery offers homemade pastries and artisan breads. The $10 million Pike County Scenic Rural Character Preservation Bond Referendum was recently partially funded with the Pike County Commissioners floating $3 million in bonds for the Scenic Rural Character Preservation Program. The commissioners are issuing $3 million Series A bonds for the program and $7 million Series B bonds for other county capital improvement projects. Since the inception of the Pike County Scenic Rural Character Preservation Program, nine of Pike County’s 13 municipalities have made use of the program funds for planning initiatives. The program leveraged a large amount of additional state funds for the Pike County Agricultural Land Preservation Program. The Pocono Builders Association held its 2008 Building Awards ceremony recently. RGB Custom Builders received twelve building awards and was honored with the Community Service Award for its role as project manager of a Habitat for Humanity Home completed last winter. RGB’s awards included first place recognition for quality of construction, overall architectural design, specialty rooms, specialty features, and custom finishes. Room Service won six awards at the ceremony. Pocono Medical Center will open a Level III Trauma Center this month. A Level III trauma center is a community hospital that does not require a minimum volume of trauma patients with a focus to stabilize severe trauma in preparation for transport to a higher-level trauma center. PMC’s trauma team will consist of trauma surgeons, orthopedic surgeons, cardiac surgeons, radiologists, nurses, and other support staff available 24 hours a day; and a trauma resuscitation area; an operating room, laboratory testing, diagnostic testing, blood bank, and a pharmacy. Pocono Mountains Visitors Bureau held its Annual Report Dinner for the 2007-08 fiscal year at the Inn at Woodloch last month. Gold pins were awarded to nominated individuals who demonstrated their program knowledge on the job by living the brand. Stephanie Litchman, front office manager at Split Rock Resort and Golf Club, and Tom O’Reilly, director of security, are the newest ambassadors to receive their gold pins. Outstanding partnership awards were given to four area businesses that partnered with PMVB in 2008: Monroe Career and Technical Institute Lodging Management Program; PA CareerLink of Monroe County; Mount Airy Casino Resort; and Pocono Raceway. S&K Construction located in Tobyhanna has earned prime contractor status from PennDOT. The company’s services include general construction, project management, demolition, site remediation, excavation/site-work, cast concrete and unit masonry. Split Rock Resort and Golf Club (Lake Harmony) held a grand opening for its new indoor waterpark “H20ooohh.” The new recreation site has a $19 million price tag and features 53,000 square feet of slides, a raft ride, a multi-level splash playground, an activity pool and a FlowRider. The Army Materiel Systems Analysis Activity (AMSAA) and Tobyhanna Army Depot have signed a Memorandum of Agreement to bring cutting-edge analysis tools to reducing Army maintenance costs, while making critical equipment more available for the warfighter. Tobyhanna Army Depot has had a force reduction of up to 250 DS2 contract workers, primarily for electronics, electrical, and sheet metal workers assigned to specific fabrication and repair projects. Please send all press releases for consideration to editor@pbjonline.com PBJ Hires New Assistant Photo credit: Pocono Business Journal Ametek, a Nesquehoning-based manufacturer of color concentrate for elastomers and thermoplastic materials, has won the Manufacturer’s Resource Center (Bethlehem) award for Manufacturing Excellence. Chelsea McMahon Chelsea McMahon has recently joined the creative team at Pocono Business Journal as a graphic and editorial assistant. In addition to a strong background in design and writing, McMahon loves the arts and the outdoors. She has experience in publishing, hospitality, recreation, and travel. Temporary and Permanent Staffing & Employment Solutions • Office • Hospitality • Warehouse • Maintenance • Manufacturing • Skilled Labor • General Labor • Event Staff No job too big or too small! We offer competitive rates, skill testing, 24/7 service and background checks. Two great locations to serve you better! For more information, please visit www.poconopersonnel.com or call 570-424-1800 24 Pocono Business Journal | November 2008 FOCUS LIST Help Still Wanted: Seasonal Workers Do YOU want to know the Key to Success during the Recession? By Roxane Beharry Despite the current decline in consumer confidence, local businesses are building their seasonal workforces with the hopes of strong sales during the holidays. A seasonal workforce contributes extra support to the workplace, even when consumer purchasing is expected to be scaled back. “I’m nervous about the current situation, but I still need people to help customers, and to box and wrap for the holiday season,” says Joyce Keen DeBastiani, owner of the Wallflower, a boutique in Honesdale. As helpful as they may be, a seasonal workforce comes with its own needs that businesses must be prepared to handle, such as training them to meet customer demand. “Managing the guest experience is always a challenge,” says Gina Bertucci, vice president of Marketing at Fernwood Hotel and Resort in Bushkill. “We strive to provide a positive environment for both employees and guests. Seasonal staff are critical to filling the busy times, but training that seasonal staff is a challenge due to time constraints.” These employees need a clear understanding of what is expected of them to perform their job effectively, and they need to accomplish it with a short, learning curve. “There is so much behind-the-scenes work and nobody expects it until you’re in those shoes,” DeBastiani says. “I need to communicate to my employees what the job entails and ask them what they think it’s about, so they know what to expect.” When the holidays are over, whether seasonal workers are retained or rehired the following year, it all depends on the needs of the business. “Expertise and experience are important. Whenever possible, we rehire returning staff because they bring those qualities to the job,” Bertucci says. “We make permanent job offers to a good percentage of our associates, hired for seasonal help, at the end of the season,” says Kevin O’Rourke, store manager of JC Penney in Stroudsburg. How can a small business build a successful seasonal workforce? “During the interview process, sit down and talk with them about the job. Ask questions, give situations,” says DeBastiani. “Take time to train them. Watch what their strengths and weaknesses are and build upon them.” Bertucci advises it’s important to have a well-defined training program and to provide a positive work environment. “Offer incentives and discounts …maintain flexible work schedules and pay a competitive wage.” Also, be sure your seasonal staff are fully engaged in what’s going on with the business, notes O’Rourke. “Don’t treat them differently from regular staff. Make them feel like a part of the team.” Find out all the answers on Wednesday, November 12th at a FREE Workshop by ActionCOACH of NEPA How to Weather this Economic Crisis: And Increase YOUR Revenues & Profits You will learn: How to build revenue and position for rapid growth. What your Bank should be doing to help you How your accountant can help improve your financial position How to effectively market your business in a down economy Where your insurance agent can improve your bottom line What you should be doing to protect your business Learn strategies and tools to increase business performance today and better position your businesses for the recovery. Wednesday, November 12th Doors Open: 7:30 am Workshop Begins Promptly: 8:00 am The Sherman Theater 524 Main Street Stroudsburg, PA 18360 Register for this FREE event TODAY (570)517-7100 Sponsored by: Coming Next Month ... December 2008 POCONO www.pbjonline.com Regional Business News & Resources Reflections and Projections www.pbjonline.com • Wall Street West Update: Re-cap of developments during 2008 and what’s new for 2009 • Healthcare Snapshot: Medical care across four counties • Commercial/Residential Real Estate: Construction projects and outlook for 2009 • How Businesses Can Prepare in 2009: A changed economic landscape and how to deal with it • Professional Profile: Exciting emerging businesses in the Pocono region 25 Pocono Business Journal | November 2008 CALENDAR FOCUSOF LIST EVENTS Payroll Services Name Address Phone/Fax Web Site Years in Business AAA Income Tax Services 690 Milford Road, East Stroudsburg PA 18301 (570) 476-6878 Martin Accounting and Tax Service 707 Church Street, Honesdale, PA 18346 (570) 253-6610 (570) 253-1401 N/A 19 Payrolls Unlimited Pocono Summit Plaza, Pocono Summit, PA 18346 (570) 839-3790 (570) 839-4190 www.prudata.com 22 Zenith Business Solutions 160 Lake Valhalla, East Stroudsburg, PA 18301 (570) 236-8429 (570) 286-8947 N/A 26 www.zenithbs.com 1 # Employees Services Contact 6 Payroll processing, business setups, audit representation, corporate taxes, income tax preparation Dr. John Georgiou S.E.A 3 Payroll Services, accounting services, tax preparation (individual/ business) Steven R. Martin, E.A. 3 Payroll Processing David Morgan 1 Business Administrative and operational services Christina Haas including payroll and bookkeeping. Disclaimer: If your organization is located within Carbon, Monroe, Pike and Wayne in northeastern Pennsylvania and was not included in the listing, please contact Pocono Business Journal so we can ensure it is included in future editions of this focus list. CALENDAR OF EVENTS November November 3 Deadline, Comprehensive Economic Development Strategy Survey (Survey on the Future of Northeastern Pennsylvania), by NEPA Alliance. To help NEPA Alliance develop a comprehensive strategy for the next five years for our region. Call (570) 655-5581 or email szaricki@nepa-alliance.org for BNI Milford, 7:00 a.m., Mount Haven Resort, 123 Log Tavmore information. ern Rd., Milford. Call Carl Pallini at (570) 296-7176 for more information. Résumés & Cover Letters, PA CareerLink in Tannersville, 9:00 a.m. – 11:30 a.m. Call (570) 620-2850 or visit www. LeTip of Stroudsburg, 7:00 a.m. - 8:30 a.m., JR’s, Green cwds.state.pa.us or www.monroecountycareerlink.org for Tree Drive, East Stroudsburg. Call (570) 588-4113 for more more information. information. Brown Bag Monday, Carbon County Chamber of ComMaximizing the Power of Electronic Marketing, MetroAcmerce, 12:00 p.m. Informal lunch with CCCC management at CCCC Office. Reservations required. Call (610) 379-5000 tion, the Greater Scranton Chamber of Commerce, 9:00 a.m. - 12:00 noon, Scranton. The session will review tools such for more information. as MySpace, Facebook and LinkedIn. Cost: $35. Call (570) 342-7711 for more information. November 4 Intro to Career Link Services, 10:00 a.m. – 11:00 a.m. Mock Career Exploration, 9:00 a.m. – 2:30 p.m., Web site EnrollInterviews, 12:00 p.m. – 2:30 p.m., Web site Enrollment, ment, 8:00 a.m. – 10:00 a.m. Call (570) 620-2850 or visit 3:00 p.m. – 4:00 p.m. Call (570) 620-2850 or visit www. www.cwds.state.pa.us or www.monroecountycareerlink.org cwds.state.pa.us or www.monroecountycareerlink.org for for more information. more information. November 5 Greater Pocono Chamber of Commerce Annual Banquet, Terraview at Stroudsmoor Resort. Cost: $70. Call (570) 4214433 for more information. November 5 and 6 Introduction to Radio Frequency Identification (RFID); RFID Integration Strategies, Penn State University, Middletown. Dani’s Cleaning Service Professional & Residential Cleaning Reasonable Rates call for estimate 570-856-1198 November 5 from 1:00 p.m. – 5:00 p.m. (lunch at noon); November 6 from 7:30 a.m. – 12:00 noon. Sponsored by Workforce Investment of Lancaster County, Berks County, and South Central PA. Cost: $25 each day, or combined package $40 total. Call Don Krysakowski (717) 887-7905 for more information. November 6 BNI Bartonsville, 7:00 a.m. – 8:30 a.m., Howard Johnson’s, Route 611, Bartonsville. Call Jim Connor at (570) 237-5869 for more information. Customer Service Made Easy and Profitable, East Stroudsburg University, 8:00 a.m. – 3:00 p.m. Cost: $175. Contact Miguel Barbosa at (570) 422-7955 or visit www.esu.edu/red for more information. Conflict Resolution Strategies, Northampton Community College, 8:00 a.m. – 4:30 p.m. Cost: $210. Contact ldi@ northampton.edu or call (610) 861-5590 for more information. Pesticide Applicator Certification Examinations, Penn State Cooperative Extension office, 724 Phillips St, Suite 201, Stroudsburg, 8:30 a.m. – 12:00 noon. To register, call the Monroe Co. Cooperative Extension office at (570) 421-6430 see NOVEMBER page 26 Premier Administrative Resources Administrative, Secretarial, and Bookkeeping Support Small Business Our Specialty Per Diem and Retainer Programs Don’t hire staff when you can outsource to a Virtual Assistant. Premier can show you how! - C o m p l i me n t a ry C o n su l t a t i o n ( 5 7 0) 5 8 8 - 4 11 3 w ww . p re m i era d m i n is t r a t iv e re so u rc e s .c o m VISIT US ONLINE www.pbjonline.com 26 Pocono Business Journal | November 2008 CALENDAR OF EVENTS ... continued NOVEMBER... cont. from page 25 for more information. For questions about the exams, call Chris Santore at the PA Dept. of Agriculture at (570) 8362181. Leadership Development: The Key to Empowerment, Marywood University, 9:00 a.m. – 4:00 p.m. Presented by Whitney Lopuhovsky of Century 21 Smith Hourigan Group. Cost: $109. Contact: Mark A. Carpentier at (570) 340-6062. Community Awards Banquet, Ehrhardt’s Waterfront Resort, Wayne County Chamber of Commerce, 6:00 p.m. Cost: $65. Call (570) 253-1960 for more information. Employee Safety & Extinguisher Training through Northampton Community College, Northampton County Fire School, 6:30 p.m. – 9:30 p.m. Cost: $50. Contact: ldi@ northampton.edu or (610) 861-5590. November 7 BNI Shawnee-on-Delaware, 7:00 a.m. – 8:30 a.m., Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 or email hrccpa@ptd.net for more information. Presentation Skills Incorporating Microsoft PowerPoint, University of Scranton, 9:00 a.m. ¬– 1:00 p.m. Program will cover confidence development, organization ideas, communication skills, and dealing with anxiety. Visit www.scranton. edu/cptd or call (570) 941-7582 for more information. Employee Retention Strategies: How to Fight Turnover, Marywood University, Registration, 8:30 a.m., program starts at 9:00 a.m. - 3:30 p.m. Learn how to encourage and engage your employees to make them want to stay. Cost: $109. Call Mark A. Carpentier at (570) 340-6062 for more information. World Wide Web Safety, University of Scranton, 9:00 a.m. – 4:00 p.m. Cost: $105, includes materials and lunch. Call (570) 941-7582 for more information. November 8 Convention for Business Women, Water Gap Country Club, 9:30 a.m. – 1:00 p.m. Presented by PoconoWomen, includes buffet and events. Cost: $25 members; $30 guests. Visit www.PoconoWomen.com or call (570) 629-5363 for more information. November 9 Pike County Builders Association 30th Anniversary Celebration, Ehrhardt’s Restaurant, Hawley, 6:00 p.m. – 9:00 p.m. Call (570) 296-5589 for more information. November 10 Brown Bag Monday, Carbon County Chamber of Commerce, 12:00 p.m. Informal lunch with CCCC management at CCCC Office. Reservations required. Call (610) 379-5000 for more information. November 11 Bimonthly Mixer for the Lehighton Area Council of the Carbon County Chamber of Commerce, Beacon Restaurant, 5:30 p.m. Reservations required by November 7. Call (610) 377-2191 or e-mail lacc@ptd.net for more information. Review for Module 2 of CPSM Exam, Lehigh Carbon Community College, Tuesdays through December 9. 6:00 p.m. ¬– 8:30 p.m. Effective Supply Management Performance focuses on forecasting, logistics, materials and inventory management, organization/department assessment, planning, product development. Call (610) 799-1141 for more information. Lackawaxen House Insurance Night, Pike County Builders Assoc., held at Dimmick Inn, Milford, 6:00 p.m. Cost: $20, full buffet, drinks, dessert. Call (570) 296-5589 for more information. November 12 BNI Milford, 7:00 a.m., Mount Haven Resort, 123 Log Tavern Rd., Milford. Call Carl Pallini at (570) 296-7176 for more information. How to Weather this Economic Crisis and Increase Your Revenues & Profits, ActionCoach, held at Sherman Theater, Stroudsburg. 7:30 a.m. – 11:00 a.m. Cost: free. Call Rick Munson at (570) 517-7100 for more information. Introduction to Access, Northampton Community College, Bethlehem location, 8:00 a.m. - 4:30 p.m. Cost: $210. Call (610) 861-5590 or email ldi@northampton.edu for more information. Go Green Business Summit, Ramada Inn, Clarks Summit, 8:30 a.m. – 1:30 p.m. Visit www.MetroAction.org or call (570) 342-7711 for more information. Energy Conservation Toolbox, PPL Wallenpaupack Environmental Education Learning Center, Hawley, 6:00 p.m. ¬– 7:30 p.m. Cost: free, registration required. Call (570) 251-6196 for more information. November 13 Building Better Credit, MetroAction, Scranton location. Visit www.MetroAction.org or call (570) 342-7711 for more information. BNI Bartonsville, 7:00 a.m. – 8:30 a.m., Howard Johnson’s, Route 611, Bartonsville. Call Jim Connor at (570) 237-5869 for more information. Lean Enterprise Overview, East Stroudsburg University, 8:00 a.m. – 12:00 noon. Contact Miguel Barbosa at (570) 4227955 or visit www.esu.edu/red for more information. Exceptional Customer Service, Northampton Community College, Bethlehem location, 8:00 a.m. - 4:30 p.m. Topics: processes, skills and practices of quality customer service for all types of organizations. Cost: $210. Call (610) 861-5590 or email ldi@northampton.edu for more information. The Art of Designing Effective Training Programs, Marywood University, Registration, 8:30 a.m., course runs 9:00 a.m. – 4:00 p.m. Designing effective training programs. Cost: $99 if registered by November 6; $109 if registered after November 6; includes course materials, light refreshments, and lunch. Call Mark A. Carpentier at (570) 340-6062 for more information. National Philanthropy Day Dinner, Stroudsmoor’s Ridgecrest, 6:00 p.m. – 9:00 p.m. The Pocono Mountains Chapter of the Association of Fundraising Professionals will present Dr. Lester G. Abeloff with a lifetime achievement award. Contact Stroudsmoor Country Inn at (570) 421-6431 for more information. PennKidder Area Council of Carbon County Chamber of Commerce Meeting, Bella Mia Pizzeria, Albrightsville, 7:00 p.m. Contact Maureen Kennedy at ria140@pa.metrocast.net or (610) 379-5000 for more information. Community & Worker Right to Know, Northampton Community College, Bethlehem location, 6:00 p.m. - 10:00 p.m. Workshop meets the annual training requirement of Section 8 of the Pennsylvania Worker and Community Right to Know Act. Registration deadline November 6. Cost: $25. Call (610) 861-5590 or email ldi@northampton.edu for more information. November 14 BNI Shawnee-on-Delaware, 7:00 a.m. – 8:30 a.m. Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 or email hrccpa@ptd.net for more information. Valuing People’s Differences, Northampton Community College, Bethlehem location, 8:00 a.m. - 4:30 p.m. Build awareness of the benefits and importance of valuing all people in the work environment. Cost: $210. Call (610) 861-5590 or email ldi@northampton.edu for more information. November 17 Brown Bag Monday, Carbon County Chamber of Commerce, 12:00 p.m. Informal lunch with CCCC management at CCCC Office. Reservations required. Call (610) 379-5000 for more information. November 17 and 18 Pennsylvania Wind Energy Symposium: Power for the Future, University Park, Penn State University. Call Matt Swayne, PSU Outreach, at (814) 865-7600 for more information. November 18 Lean6 101: Principles of Lean Manufacturing, Manufacturers Resource Center, Bethlehem, 8:30 a.m. ¬– 4:30 p.m. Learn the principles of Lean Manufacturing and how to apply them. Cost: $300 includes continental breakfast, lunch, refreshments and materials. Registration deadline: November 12. Contact: Angie Bove, (610) 758-4588 or (800) 343-6732 for more information. November 18 and 19 Pike County Builders Association, Strategic Plan. November 18 from 12:00 noon – 5:00 p.m. November 19 from 9:00 a.m. – 2:00 p.m. Held at Laurel Villa, Milford. Cost: free. Call (570) 296-5589 for more information. November 19 LeTip of Stroudsburg, 7:00 a.m. - 8:30 a.m., JR’s, Green Tree Drive, East Stroudsburg. Call (570) 588-4113 for more information. BNI Milford, 7:00 a.m., Mount Haven Resort, 123 Log Tavern Rd., Milford. Call Carl Pallini at (570) 296-7176 for more information. Working with Teams, Northampton Community College, Bethlehem location, 8:00 a.m. - 4:30 p.m. Cost: $315. Call (610) 861-5590 or email ldi@northampton.edu for more information. November 20 BNI Bartonsville, 7:00 a.m. – 8:30 a.m., Howard Johnson’s, Route 611, Bartonsville. Call Jim Connor at (570) 237-5869 for more information. Managing the Performance of Others, Northampton Community College, Bethlehem location. 8:00 a.m. - 4:30 p.m. Cost: $315. Call (610) 861-5590 or email ldi@northampton. edu for more information. West End Business Group, LLC’s card exchange, American Legion Hall, Gilbert, 5:00 p.m. – 7:00 p.m. Call Scott Lifer (610) 295-9226 or email scott@westendbusinessgroup.com or Toni Inciarrano at (610) 295-2784 or email toni@westendbusinessgroup.com for more information. Managing Healthcare Costs Through Tax Benefits, part of Pocono Business Journal’s Business and Books series held at Borders Shoppes at Stroud, 5:30 p.m. Cost: free. Topics include flexible spending accounts, the difference between HRAs and HSAs and managing costs through tax benefits. Call (570) 421-0100 for more information. November 21 Arab Health 2009 registration deadline. Arab Health, a program of NEPA Alliance, establishes connections with influential decision makers to benefit your company. Dubai UAE, January 26 – 29, 2009. Cost: $700. Email dphillips@ nepa-alliance.org for details. BNI Shawnee-on-Delaware, 7:00 a.m. – 8:30 a.m., Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 or email hrccpa@ptd.net for more information. Better Business Writing, Northampton Community College, Bethlehem location, 8:00 a.m. - 4:30 p.m. Cost: $210. Call (610) 861-5590 or email ldi@northampton.edu for more information. November 24 Brown Bag Monday, Carbon County Chamber of Commerce, 12:00 p.m. Informal lunch with CCCC management at CCCC Office. Reservations required. Call (610) 379-5000 for more information. November 26 BNI Milford, 7:00 a.m., Mount Haven Resort, 123 Log Tavern Rd., Milford. Call Carl Pallini at (570) 296-7176 for more information. LeTip of Stroudsburg, 7:00 a.m. - 8:30 a.m., JR’s, Green Tree Drive, East Stroudsburg. Call (570) 588-4113 for more information. November 27 BNI Bartonsville, 7:00 a.m. – 8:30 a.m., Howard Johnson’s, Route 611, Bartonsville. Call Jim Connor at (570) 237-5869 for more information. November 28 BNI Shawnee-on-Delaware, 7:00 a.m. – 8:30 a.m., Inn at Shawnee, River Road, Shawnee-on-Delaware. Call (570) 420-8656 or email hrccpa@ptd.net for more information. Communicating with a Diverse Workforce registration deadline, East Stroudsburg University. Program will run on December 3 from 8:00 a.m. - 4:00 p.m. Cost: $175. Call Miguel Barbosa at (570) 422-7955 or visit www.esu.edu/red for more information. 27 Pocono Business Journal | November 2008 PBJ REGISTER BANKRUPTCIES Carbon County Steven L. Carretero, fdba Carretero’s Family Restaurant, fdba Carries Properties LLC, Albrightsville, Chapter 13, filed 9/24/08 Monroe County James P. Valenti, dba J7J Custom Homes, Canadensis, Chapter 13, filed 9/3/08 Francis Benincasa, dba Benincasa’s Personal Touch, Inc., dba Benincasa Deli, Brodheadsville, Chapter 7, filed 9/4/08 Mark. F. Feldmann, dba Claims Solution Pocono, dba Pocono Claims Solutions, East Stroudsburg, Chapter 13, filed 0/9/08 John Thomas Conti, fdba Computing Associates of Monroe County, Mountainhome, Chapter 7, filed 9/10/08 Tonia Shontelle Warner, fdba Lawton Auto Transporter LLC, East Stroudsburg, Chapter 13, filed 9/17/08 James B. Daly, dba JDB, LLC, dba JBD Trucking, Kunkletown, Chapter 13, filed 9/24/08 Vincent Costa, aka VCS Happy Dayz, Stroudsburg, Chapter 7, filed 9/24/08 Wayne County Clifford J. Christiana, pdba Christiana Trucking and Transports, Lake Ariel, Chapter 7, filed 9/24/08 Michelle Moore, dba Creative Printing, Hawley, Chapter 13, filed 9/17/08 Deeds Carbon County Kidder Township North Paul and Tamara Gobbi to Northwoods PA LLC, $350,000 Towamensing Township Jason and Jennifer Hensley to Todd Bonser and Stephanie Trainer, $326,000 Weatherly Borough Phillip and Margaret Ann Jeffries to E Franklin and Bernadette Griffiths, $350,000 Monroe County Barrett Township Peter and Carmen Aviles to Rippling Brook LLC, $340,500 Elaine and Thomas Tanis to Matthew and Katherine Glowski, $300,000 Steven and Deborah Grant to Joan Ruvane, $310,000 Chestnuthill Township Grace, Luther and Elizabeth Rehrig to WHDP Leasing LLC, $350,000 Hamilton Township Keith Smith and Gale Lopez to GE Burkhart LLC, $575,000 Jackson Township LTS Development LLC to Stephen and Donna Hallberg, $449,900 Middle Smithfield Township Thomas and Hollie Griffin to Cartus Relocation Program, $401,500 Toll PA IX LP to Juan and Jesusa Barragan, $436,835 Toll PA IX LP to Suntrust Bank, $542,160 Paradise Township Barry and Connie Altemose to Robert and Joanne Tuttle, $300,000 Pocono Township Jerzy and Barbara Warchal to Benedicto and Ruthann Gibilsco, $375,000 Ross Township Joseph and Robin Sandro to Joseph and Janet Butchko, $345,000 Smithfield Township George Hamlen to Inlet Enterprises LLC, $485,000 Pauolo and Tetiana Bobko to Ivan Levitskiy, $520,000 Stroudsburg Borough Chaitanya Associates to Middletown Ventures LLC, $675,000 James and Cathryn Calcaterra to Jeffrey Cortes, $360,000 RGB Homes LLC to Joanne Reinitz, $347,500 Stroud Township Nestor and Olympia Taboada to Sultan Properties LLC, $300,000 Camp Big Pocono Inc to Camp Dora Golding Inc, $2,500,000 Nancy Duffy to Charles and Kelly Wilson, $320,000 Margaret Moss to Robert and Fabian Gaugler, $322,500 LTS Development LLC to Joseph Cyprien, $317,400 Martin Wildmoser to James Plzak, $320,000 LTS Development LLC to John and Lesa Brown, $409,600 Tobyhanna Township Danny Kogan to David and Johanna Samad, $443,995 Christopher and Lisa Pappo to Julie and Melissa Levin, $332,500 Mayur and Angela Vadhwana to Prudential Relocation Inc, $360,000 Prudential relocation Inc to Khalid and Romineh Dawood, $360,000 George Antonides to William and Barbara Henderson, $420,000 Joseph and Jeanne McAtee to Michael and Donna Reffle, $495,000 Isabelle Desio to Peter and Natalie Gardner, $335,000 Pike County Blooming Grove Township Glenn and Mary Ann Strys to Paul and Carol Hobert, $435,000 Glen and Marianne Dykstra to Alan and Roslyn Brilliant, $365,000 Samuel and Irene Miller to Stanley and Janet Rauchwerger, $315,000 Joseph and Bonnie Percevault to Lester and Cheryl Lottman, $345,000 Delaware Township Malco Real Estate Inc to Dalavai Holdings LLC, $325,000 Dingman Township Milford West Development LLC to A Rudd and Sally Hendee, $368,000 Michael Cino to Homer Arrington II, $301,600 Lackawaxen Township G Anderson Homes Inc to Roman and Yanina Karlinsky, $321,000 Robert and Ellen Blank to Gerard and Sharon Curley, $435,000 Steven and Nancy Prudente to Joseph and Tracey Damadeo, $650,000 Milford Borough Craig and Dawn Korcz to Glenn and Melissa Heller, $319,300 Milford Township Balwinder Singh to Lexiland LLC, $800,000 Saeeda Mahmud to SS Holdings LLP, $740,000 Grace Reilly to Steven and Kerri Oliver, $340,000 Palmyra Township Elsie Schrumpf to David and Brenda Zeiler, $300,000 Albert and Elke Janssens to John Schmit, $620,000 Mary Hanse to Thomas and Denise Silvano, $375,000 Westfall Township Pine Hill Partners LP to Wayne and Themis Brewer, $1,110,000 Rivers Edge LP to Richard and Kathleen Bobish, $319,900 Wayne County Berlin Township Family YMCA of Easton Phillipsburg to Len- dale, $900,000 Michael and Marcy Caputo to Maple Ridge Properties, $450,000 Buckingham Township Rhonda Butler and Bonnie Millon to Hemlock Ridge Investments, $400,000 Damascus Township Frances Townsend and Frank DiMarsico to David Jones, $438,500 Clinton and Carole Dennis to Sky Lake LLC, $3,140,000 Honesdale Borough Stephen Schnitzer to Lia Enterprises, $400,000 Lehigh Township Reginald and Alice Troncole to Eleftheria Pashalis, $450,000 John and Gertrude Hance to Donald Tremblay and Alice Zane, $362,500 Palmyra Township J Kimble and Candace Teeter to Roger and Sandra Murray, $450,000 Geoffrey and Teresa Berger to Anthony Fritz, $300,000 Paupack Township D Ross and Doris Brittain to Jeffery Cymmer, $380,000 John Herbert to Gregory and Julie Baer, $531,000 Salem Township Cesar Pefano to Western Wayne School District, $500,000 Rehab Realty to Plaza, $450,000 Anthony and Linda Ciriano to Alfred and Gayle Lechner, $575,000 Texas Township Richard and Ruth Marnell to Daniel and Marianna Sheehan, $309,000 Mortgages Carbon County Jim Thorpe Borough Daniel Skrimcovsky, MERS/Village Capital and Investment LLC, $314,345 Kidder Township North Edward and Phyllis Gebhard, World Alliance Financial Corporation, $458,499 Edward and Phyllis Gebhard, Housing and Urban Development, $458,499 Kidder Township South Carl and Brigid Hillen, MERS/Citimortgage, $300,000 Lower Towamensing Township Tuthill Corp./Aquasicola Little Gap Inc., First National Bank of Palmerton, $4,000,000 Tuthill Corp./Aquasicola Little Gap Inc., First National Bank of Palmerton, $2,700,000 Mahoning Township TKC CIX LLC, Branch Banking and Trust Company, $3,080,000 Barry Christman and Connie Blauch, Mauch Chunk Trust Company, $595,000 Leon and Danielle George, First National Bank of Palmerton, $390,000 Palmerton Borough Dean and Angela Moyer, Milestone Bank, $450,000 Towamensing Township Todd Bonser and Stephanie Trainer, JP Morgan Chase Bank, $319,480 Weatherly Borough E Franklin and Bernadette Griffiths, East Penn Bank / Harleysville National Bank and Trust, $500,000 E Franklin and Bernadette Griffiths, East Penn Bank / Harleysville National Bank and Trust, $500,000 Monroe County Barrett Township Mark Attix, MERS/Wachovia Bank, $330,000 William and Clare Castellano, Bank of America, $500,000 Susan Taylor, BNB Bank NA, $540,000 Chestnuthill Township Donald Kishbaugh, Landmark Community Bank, $500,000 WHDP Leasing LLC, Unity Bank, $365,000 Deborah and Warren Hoffman III, Unity Bank, $365,000 Coolbaugh Township Pocono Community Church Inc., Heritage Investment Services Fund Inc., $300,000 Pocono Community Church Inc., Heritage Investment Services Fund Inc., $5,500,000 May Associates LLC, First National Community Bank, $440,000 East Stroudsburg Borough Mohamed Mohamed and Soad Bassouini, ESSA Bank, $1,000,000 Hamilton Borough Garfield and Sharon Rawle, MERS/Wachovia Bank, $378,000 GE Burkhart LLC, Wachovia Bank, $431,250 Gazi and Suzanne Abdulhay, First Star Bank, $459,000 Jackson Township Stephen and Donna Hallberg, JP Morgan Chase Bank, $416,900 Middle Smithfield Township Wayman Smith III, JP Morgan Chase Bank, $374,300 Juann and Jesusa Barragan, JP Morgan Chase Bank, $340,000 HRP Corporation, Textron Financial Corporation, $12,000,000 Tarisa Realty LLC, First National Bank of Palmerton, $6,200,000 Paradise Township Benito and Myrna Cid, MERS/MetLife, $417,000 Pocono Township Esme and Robert Felins, Pocono Community Bank, $375,000 Frank Hess Jr. and Salvatore Furino Jr., First National Bank of Palmerton, $923,000 Polk Township Barbara Glasow and Patricia Sayler, ESSA Bank, $315,000 Joseph and Margaret Horn, First National Bank of Palmerton, $408,000 John and Kim Makuvek, East Penn Bank, $300,000 Lynn and Jeffrey Knappenberger, Hareleysville National Bank, $350,750 Julius Brice, ESSA Bank, $360,000 Ross Township Frank and Donna Positano, Unity Bank, $365,000 Smithfield Township Inlet Enterprises LLC, Wachovia Bank, $400,000 Ivan Levitskiy, MERS/Wachovia Bank, $364,000 East Stroudsburg Borough of Pennsylvania, Luzerne Bank, $11,250,000 Stroudsburg Borough Norman Fayne, Pocono Community Bank, $600,00 Anthony Fortier, First National Bank of Palmerton, $300,000 Jeffrey Cortes, Wells Fargo Bank, $342,000 Ann Street LP, Pocono Community Bank, $800,000 Stroud Township Phillip Patrick Morrisey, MERS/Taylor Bean and Whitaker, $300,000 1723 W Main Street LP / J&R Property Investment LLC, Pocono Community Bank, $325,000 447 Stroud Group LLC, Wayne Bank, $746,000 John and Lesa Brown, JP Morgan Chase Bank, $327,680 Bruce and Laurie Davis, PNC Mortgage, $417,000 Robert and Fabian Gaugler, Neff’s National Bank, $317,500 28 Pocono Business Journal | November 2008 PBJ REGISTER Tobyhanna Township Pinecrest Development Corporation, BNB Bank NA, $540,000 Edward Carroll and Susan Taylor, BNB Bank NA, $540,000 Victoria Easterling, Citizen’s Bank, $300,000 William and Barbara Henderson, Franklin Security Bank, $336,000 Fred and Norma Teicher, The Bank, $750,000 tional Bank, $1,094,000 Tunkhannock Township SBA Properties, LaSalle Bank NA, $1,555,000,000 Oregon Township Bryn Mawr Camp Inc., Dime Bank, $1,250,000 Pike County Blooming Grove Township Leonard and Adele Tuzman, MERS/Countrywide Bank FSB, $350,000 Delaware Township Dalavai Holdings LLC, Wayne Bank, $340,000 Dingman Township Homer and Suzanne Arrington, MERS/ MetLife Home Loans, $311,552 Greene Township Jewish Reconstructionist Camping Corporation, Hudson Valley Bank NA, $3,320,000 Lackawaxen Township John and Patricia McKay, Dime Bank, $350,000 Gerard and Sharon Curley, ESSA Bank, $348,000 Joseph and Tracey Damadeo, Wells Fargo Bank, $417,000 Recreational Holdings Corporation, Dime Bank, $725,000 Milford Borough Adriane Wendell, Dime Bank, $355,000 Glenn and Melissa Heller, MERS/GMAC Mortgage, $303,300 Milford Township Lexiland LLC, Valley National Bank, $940,000 Scott Myer, Wayne Bank, $911,300 SS Holdings LLP, Citizens Bank of Pa, $592,000 Steven and Kerri Oliver, National City Mortgage, $340,000 Christopher and Roxanne Scott, ING Bank FSB, $450,000 Palmyra Township Jennifer and Kenneth Johansson, MERS/First Interstate Financial Corporation, $351,084 David and Brenda Zeiler, Wayne Bank, $300,000 John Schmit, Wells Fargo Bank NA, $417,000 Jennifer Gell and Steven Vane, MERS/Provident Funding Group, $417,000 Taglwood Lakes Country Club Inc., Dime Bank, $500,000 Westfall Township Janice and Allen Johns Jr., MERS/RBS Citizens NA, $315,898 Wayne and Themis Brewer, JP Morgan Chase Bank, $888,000 Westfall Hospitality Holding LLC, Wayne Bank, $7,030,000 Wayne County Berlin Township Lendale, Honesdale National Bank, $700,000 Dennis and Carmela Stack, MERS, $318,500 Buckingham Township Camp Morasha Inc., Dime Bank, $550,000 Cherry Ridge Township Enza Squatrito, Pennstar Bank, $310,000 Clinton Township Russell and Janet Curtis, Honesdale National Bank, $305,000 Honesdale Borough Lia Enterprises, Honesdale National Bank, $375,000 Kathleen Kresge, Wayne Bank, $325,000 Louis and Frances Gruber, First National Community Bank, $400,000 Jeffrey and Jacqueline Thol, Honesdale Na- Lake Township Diane Rottkamp and Cathy Loch, MERS, $355,000 Lehigh Township Helmi Shehata, Penn Security Bank and Trust, $330,000 Palmyra Township Roger and Sandra Murray, Wells Fargo Bank, $405,000 Paupack Township Julie and Gregory Baer, Willow Financial Bank, $417,000 SBA Properties In, LaSalle Bank NA, $1,555,000,000 George and Janet Cabel, Dime Bank, $500,000 Preston Township Camp Morasha Inc., Dime Bank, $550,000 Thomas and Janet O’Donnell, World Alliance Financial Corporation, $300,240 Thomas and Janet O’Donnell, Housing and Urban Development, $300,240 Salem Township Istvan Ujvari, Citizens Savings Bank, $362,500 Plaza, Dime Bank, $360,000 South Canaan Township Alexei and Cecelia Klimitchev, Honesdale National Bank, $375,000 Texas Township Dennis and Carmela Stack, MERS, $318,500 Waymart Borough Synergy Real Estate Holdings, Dime Bank, $650,000 New Corporations / Fictitious Names Carbon County Bio Pure Solutions, air and water purification, 1474 Blakeslee Boulevard Drive West, Lehighton, Catherine Anne Augustitus Black Diamond Seamless Gutters, LLC, construction, 53 Dogwood Drive, Jim Thorpe C & S Signs, sign construction, 410 Lehigh Avenue, Palmerton, Chad William Kelper Capria Home Inspections, home inspections, 9 West Chickadee Lane PO Box 820, Albrightsville, Andrea Capria DFS Shipping & Services LLC, shipping, 701 East Patterson Street, Lansford GNEP Enterprises, LLC, real estate, 505 Little Gap Road, Palmerton Hair-Riffic Salon, hair cutting and styling services, 661 A Delaware Avenue, Palmerton, Laura Gardner and Lisa Klotz Homestead Herbs LLC, 2623 Mahoning Drive W, Lehighton It’s Just Like Home Daycare, LLC, 338 Delaware Avenue, Palmerton KF & BB Real Estate, LLC, real estate, 164 Seneca Road, Lehighton, NCK Consulting Services Inc., sales consulting, 130 Piney Woods Drive, Jim Thorpe OLMC, Inc., church, 540 E Catawissa Street, Nesquehoning Rasmussen Construction LLC, construction framing, 47 Pocahontas Lane, Albrightsville Satrupa, Inc., exporting, 801 D Mountain Road, Albrightsville Summit Medical Supplies Inc., medical supplies, 200 Lehigh Street, Summitville Techna Plastics, LLC, plastic injection moldings, 164 Seneca Road, Lehighton USA Text, text broadcast advertising sales, 1474 Blakeslee Boulevard Drive West, Lehighton, Catherine Anne Augustitus Monroe County 4 Independence LLC, 264 Sellersville Drive, East Stroudsburg A Helping Hand Errand Service, Limited Liability Company, errand services, 12626 Big Bear Drive, East Stroudsburg AAAA Property Maintenance, LLC, 334 Keller Drive, Stroudsburg Absolute Excellence from Simple Solutions, LLC, virtual assistant services and professional organizing services, 228 Mohican Rd, Canadensis AEJ Realty, LLC, real estate, 8 Sonora Lane, Kunkletown Aethos Properties LLC, real estate investment, 9-11 North Sixth Street Store #1, Stroudsburg Affordable Auto Parts, Inc., sale of auto parts, 5 Vale Drive, Tannersville AIMY Enterprise, LLC, Internet retail, 8525 Bumble Bee Way, Tobyhanna Altered Nightmare, LLC, entertainment attraction, 7 Whippoorwill Drive, Saylorsburg Ann Street Family Salon Inc., hair salon, 829 Suite D / Ann Street, Stroudsburg Arbria Bar & Pizza, Inc., bar and restaurant, RR4, Box 4441 424 Hemlock Lane, Kunkletown Back to Basics Barbershop, gentlemen’s barbershop, Oak Ridge Plaza #1, Pocono Pines, Donald Moyer BCR Realty, LLC, real estate, 19 Williams Street, Stroudsburg Beltone Hearing Aid Center LLC, hearing instrument sales, repair and hearing evaluations, 411 Main Street - Suite 102-E, Stroudsburg Beltzville Bar & Grill, LLC, bar and restaurant, Beltzville Drive, PO Box 467, Kresgeville Berkley Floors LLC, hardwood and laminate flooring installation, 4579 Briarcliff Terrace, Tobyhanna Brooklyn Bridge Pizza, LLC, pizzeria, 2281 Route 115, Effort CaeAddy, LLC, 2515 Sussex Road, Tobyhanna Calabria Food Express Distribution LLC, food distribution, 3 Golden Slipper Road, Bartonsville Center 4 Well Being, LLC, wellness center, RR2 Box 2163, Cresco Chock full o’ Nuts Cafe, selling hot/cold coffee, K-5 Stroud Mall, Stroudsburg, DKVK Coffee 2 Inc., Arthur Kharonov and Elena Ryjnikova City Classic Limited Corporation, barber shop, 208 Eagle Valley #163, East Stroudsburg Daniela Rivera Therapeutic Massage, LLC, massage therapy, RR 2 BOX 2163, Cresco Davinko, Inc., gas station and convenience store, 30 Main Street, Gouldsboro Done Your Way Cleaners, cleaning services, 208 Eagle Valley Mall #144, East Stroudsburg, Anthony Lawrence Envision The Solution, online writing, editing, proofreading, grant consulting, legal research & writing services, RR 6 Box 6527, Saylorsburg, Dawn D Clifford e-Realty Services, title insurance and settlement services, RR5 Box 5488, East Stroudsburg, National Land Transfer Corporation ESE Sunshine Club, social welfare club for school staff, 30 Independence Road, East Stroudsburg, Laurie Bennett Feeling Chipper Tree Service, tree removal, 27 Chestnut St, Kunkletown, William Wolfe Fitzmaurice Community Services Foundation, Inc., provide supplemental resources, 2115 N. 5th Street, Stroudsburg Four Seasons Climate Control, LLC, RR 2 Box 2817, Canadensis G E Burkhart, LLC, real estate investment, 224 Keller Drive, Stroudsburg Garden Maid, basic gardening, weeding, mulching, bed cleaning, 237 Mohican Road, Canadensis, Genise Lipics Graver, Jr. Greenrock Management, LLC, services for management personnel, assets, property and brands, 31 Manor Drive PO #155, Pocono Manor Guiding Light Home Solutions LLC, buy and sell real estate, 3 Glade Drive, Long Pond Half Pint Wear, distributing/mfg children’s apparel, 49 Waring Drive, Delaware Water Gap, Christopher Barone, Creature Resource Unlimited Corporation Inner Vision Treatment Services, intensive outpatient rehabilitative services for adolescents and adults, 101 Evergreen Estates, East Stroudsburg, Inner Vision Drug Test Consultant, LLC Jayvan Construction, masonry, carpentry etc., 238 Lake of the Pines 107 Wilbur B Bloom Blvd, East Stroudsburg, Jason and Maria Gomes Kalandyk Construction Corporation, roofing, framing and siding, 34 High Point Drive, Kunkletown, Andrej Kalandyk Kenzie’s Gelateria, LLC, serve from a small lunch menu, 506 Overlook Terrace, Stroudsburg, Sean Patrick Van Winkle Landmasters by William Sopko, landscaping design, 149 Laurel Lane, Buck Hill Falls, Austin Wallace Group, Inc. Lightwave Images, online photo gallery, 1641 Tunkhannock Trail, Long Pond, Trevor Kent Newhook Lock-Tyte, LLP, Rt. 209 Hamilton Twp., Stroudsburg M.Shultz Men and Boys Hairstyling, hair salon, 8 Mountainhome Village Plaza, Cresco, Jadwiga Tupko MCN Financial, Inc., mortgage loans for fee, 513 Main Street, Suite 1, Stroudsburg Megawatt Communications, LLC, marketing and graphic design work, 208 Eagle Valley Mall #372, East Stroudsburg Middletown Ventures, LLC, real estate development, One Empire Plaza, Stroudsburg Mini Food Palace Inc.fast food, 49 Glenn Brook Rd., Bartonsville Monica Trucking, Inc.transportation for hire, 449 Penn Estates Dr, East Stroudsburg Monroe County Youth Center, INC., reduce juvenile crime, HC1 BOX 2055, Tannersville Mountainhome Bowling Center, 2388 Golf Dr, Mountain Home, Donna L Kreckman Enterprises New Vision Services Inc., personal home care, 1907 Mountain Road, Albrightsville Northeast PA Dental Lab, LLC, dental lab, 204 Dry Pond Drive, East Stroudsburg One Day Baths Inc.2241 Suburban Lane, Effort Original Vincent’s, Pizzeria, 3 Leslie Drive, Brodheadsville, Garcia Brothers Corporation Our Palace of Perfect Gifts, selling retail gift items, Fountain Springs West, Suite 6, Tannersville, Simone Barnes and Karen Cannon PDQ Distribution Services, delivery and pickup service, Mills Rd. PO Box 206, Sciota, Paul Donato Penn Regional Business Center V. L.P., Route 209. 7 Bridge Road, RR #5, Box 5348, East Stroudsburg, PRBC V, LLC Pocono Health & Wellness Guide, publishing of periodicals and magazines, 1929 North 5th Street, Stroudsburg, Pocono Mts. Publications, LLC Pocono Tutoring, private educational tutoring service, 29 Marcelle Terrace, Tannersville, David Kane PPA Building Management, Inc., real estate, 808 Monroe St., Stroudsburg PRBC V, LLC, general partner, Route 209 7 Bridge Road RR #5 Box 5348, East Stroudsburg Pure Mix DJ, LLC, RR3 / Box 3835, East Stroudsburg Quality Health Care, Inc., home health care agency, 12 Village Center, Marshall’s Creek Route 209 N, East Stroudsburg R Rentals, LLC, home rentals, 1210 Kroucher Road, Stroudsburg R&M Builders and General Contractor, construction, RR 5 5147A H.T.Y. Road, Kunkletown, Ryan Murray RAM Construction of Pa, LLC, construction, 2 Livingston Road, Reeders Reeders Electric, Inc., electrical, 705 Yoke Terrace, Stroudsburg Ring Associates, LLC, resort hotel, 100 Cherry Valley Pointe, Stroudsburg Rippling Brook, LLC, real estate investment, Rippling Brook Cottages Route 390, Canadensis RLR Construction Company, remodeling, 2536 Yellowstone Drive PO Box 762, Ramon L Rodriguez Ross Relocation & Transition Services, rental properties, RR 2 - Box 148-A, Kunkletown, Sandra and Thomas Ross, Tad Properties, LLC RWG Construction , general contracting/construction, 1625 Maple Rd., Effort, Christina E and Roy W S & B Lighting, LLC, independent contractor for lighting manufacturer, 7 Candlewood Avenue, Mount Pocono Safe Haven Daycare Center Inc., child care service provider, 6 Candlewood Ave., Mount Pocono Seven Bridges Properties, Inc., real estate, PO Box 9B Route 209 and Music Center Drive, East Stroudsburg Sultan Properties LLC, real estate, 231 Park Ave, Stroudsburg Tamarack Shack Association, LLC, real estate/ hunting assn., HCR #1 BOX 21, Sciota Taste the Europe Catering & Deli, LLC, restaurant, 31 Willow Pond Court, East Strouds- 29 Pocono Business Journal | November 2008 PBJ REGISTER burg Tastes of Portugal Bar-B-Q, restaurant, 5237 Milford Road, East Stroudsburg, Neves & Sons, Inc. Teks2U LLC, 789 Wilderness Acres, East Stroudsburg The Cottage Lane, needlework supplies, hand-crafted jewelry, gifts, 24 Beech Street Monroe Lake, East Stroudsburg, Kathryn Anne Allstaedt The Ice Cream Man’s Sweet Shoppe, sweet shop and bakery, Route 115 and 209, HC 1 Box 80, Broadheadsville, Keith and Kristen Giordano The Lester G. Abeloff Foundation, private foundation, RR 1 Box 4005, Stroudsburg The Tannersville Diner, Restaurant, 7400 Route 611 Suite 100, Stroudsburg, Brian, John, and Maryanne Albelli Three Fish Four Fish, on site aquarium maintenance, rental and sales, 127 Pocono Heights, East Stroudsburg, Denise M Antonucci Tiddle Dee Dum, LLC, sell baby items, Cherry Land Road HC1 BOX 98, Bartonsville TNT Trucking & Logistics LLC, trucking company, 1527 Black Birch Way, Tobyhanna Transport Funding, shipping services, 7 Nottingham Way, Bartonsville, Kirk M Dennis Vivin Enterprises LLC, sandwich shop, 150 Sterling Rd., Suite 130, Mount Pocono Vizionaire LLC, wholesale agent/broker, dry enamel nail strips, displays and nail printing machines, 194 Winona Lakes, East Stroudsburg Warrior Martial Arts Supply, Inc., martial arts supplies, RR2, Box 3670, McKay Road, Henryville West End Sawmill & Timber Co., Hc-1 Box 533, Brodheadsville WTA Properties, LLC, real estate, 3891 Cranberry Road, East Stroudsburg Yea Ryong Church (JHS), Inc., 171 Main Street, Delaware Water Gap Zen Massage, certified massage therapist, RR2 Box 2175, East Stroudsburg, Roxanne Kiupe Pike County AB Computer Services Limited Liability Company, 149 Whisperwood Drive, Dingmans Ferry B & D Construction, Inc., 109 Rimstone Court, Shohola Bab’s Bling, internet sales, 167 Market Road, Greeley, Sandra Mruczkewycz Bluestone Springs, LP, 918 Twin Lakes Rd., Shohola, Robert, H Litzenberger Danny’s 207 Realty, LLC, real estate, 205 Pennsylvania Avenue, Matamoras GreeleyBear Products, architectural woodworking and consulting services, 888 Route 434, Greeley, Paula and William German, Krusen Wood Works, Inc. iMobile USA of Pennsylvania LLC, sell wireless phones, 2901 East College Avenue, Space 282, State College Knight Light, Internet sales, 3214 Sunrise Lake Drive, Milford, Raul Rivera Krusen Wood Works, Inc., woodworking, 888 Route 434, Greeley Margie’s Medical Claims and Billing LLC, filing medical claims and billings, 108 Oak Court, Milford MD Dryall, construction/drywall installation and repair, 509 9th Street, Matamoras, Michael J Degroat MMI Toys, sell and buy toys, 201 Neil Thompson Road, Lackawaxen, John Ivanko Montorio’s Landscaping, Inc., landscaping services, 2185 Gold Key Estates, Milford NICU2 Real Estate, LLC, real estate holding company, 2078 Hemlock Farms, Lords Valley NICU3 Real Estate, LLC, real estate, 2078 Hemlock Farms, Lords Valley NICU4 Real Estate, LLC, real estate holding company, 2078 Hemlock Farms, Lords Valley NICUI Real Estate, LLC, real estate, 2078 Hemlock Farms, Lords Valley RI Inspection Services, Inc., inspection services, 1143 Hemlock Farms, Lords Valley Steve Height’s Automotive Repair & Towing, LLC, auto repair and towing, 301 Pennsylvania Avenue, Matamoras The EY Group, Inc., general building contracting, 438 Cummins Hill Road, Milford World Memories LLC, Internet collectible ecommerce, 340 German Hill Road, Shohola Wayne County 613 N Courtland LLC, rental real estate, 2917 Hemlock Farms, Hawley Beck, Gogolski & Co., Inc., accounting business, 119 Lincoln Street, Honesdale Bunnell Recycling Center, Inc., recycling and waste management, 267 Tryon Street, Honesdale Christina M Myers DBA McGruff Safe Kids TID System, digital fingerprinting & photo ID, safety education, 20 Lakeview Timbers Drive, Gouldsboro, Christina Myers Computer Rx, computer repair, maintenance, 15 Circle Dr., Beach Lake, Stephanie Baker Design for You, computer graphic design, 464 Erie Street, Honesdale, Amy Reamer Dimino Transportation, Inc., Transportation, 24 Dimino Blvd., Hawley Elk Forest Farms, Inc., buy and sell construction equipment, 975 Tannery Road Suite 101, Lake Ariel Empire auto & truck sales, used car dealer, 456 Buckingham Rd., Honesdale, Peter Sam Lazzeri Fresh Fish and Seafood, Seafood distribution, 140 Grandview Avenue, Honesdale, Mikulak Brothers, Incorporated Gemini Services Inc.4136C River Road, Equinunk Glen Dirk Construction Inc., construction services, 125 Oak Hill Road, Hawley Han Ho Martial Arts 3, martial arts instruction, 318 Main Ave 2nd Floor, Hawley, Steven B Gold Highland Credit LLP, 134 Pine Grove Rd, Newfoundland, Joanne and Leonard Razny Hope Hill Ministry, Inc., rescue horses from abuse and neglect, to teach women and children riding skills, etc., 12 Florence Street, Beach Lake In Your Face Cosmetics, LP, 1771 Main Street, Honesdale, Sandra Gonzalez Match Play Golf Carts, selling new and used golf carts and accessories, 68 Ledge Drive, Lakeville, Philip Arasimowicz MBC Stables, LLC, agriculture, 1161 Beach Lake Highway, Beach Lake, Mount Arat Enterprises, L.L.C., real estate, 811 Main Street, Honesdale Nana’s Attic, consignment store, 1336 Creamton Drive Route 371 & 247, Pleasant Mount, Lydia E Dubon Rose Tree Farm, animal boarding, 1307 Cochecton Turnpike, Tyler Hill, Roseanne and Vincent Livingston Shale-Knob Farms, Inc., retail sale of hay, 173 Baker Hill Road, Damascus SIXM Construction, Inc., residential construction and remodeling, 30 Village Road, Beach Lake Skier Family Partnership, 209 Main Avenue, Hawley, Aimee, Henry and Jeffrey Skier Sokolowski Studios, LLC, DVD production, 111 Midvalley Road, Lake Ariel Specialita Italiane, Italian specialty products, 431 Lake Spangenberg Road, Lake Ariel Pasquale’s Importing LLC Starrucca Viaduct Limited Partnership, 105 Faigle Rd., Starrucca, Lanesboro Partners LLC Waymart Hotel Pizza II, LLC, restaurant, food preparation, Exxon Plaza Route 590, Hamlin MERS = Mortgage Electronic Registration Systems Disclaimer: Deeds and mortgages are recorded as accurately as possible adhering to the cover dates in the County Recorders’ office. COMMERCIAL REAL ESTATE MARKETPLACE COMMERCIAL REAL ESTATE MARKETPLACE Pocono Office Commons Coolbaugh township, Monroe County, Pennsylvania Contact for Ad Rates 570-421-0100 www.pbjonline.com POCONO Regional Business News & Resources Dietrick Group, LLC Real Estate Sales, Appraisal & Consulting Prime Real Estate For Sale in Northern Northampton County NOW AVAILABLE FOR LEASE Occupancy Fall 2008 Location: Pocono Mountains Corporate Center East, Coolbaugh Township, Monroe County, PA. Building Type: Class A office: four, one-story, 40,000 total square feet; one, twostory, 24,000 total square feet. Architectural features: Steel frame, with brick/stone exterior Floor Sizes: Up to 12,000 rentable square feet (contiguous); suites available from 1,500 square feet. HVAC: Multi-zone heat pump system with individual tenant controls and separate metering. 525 West Street 5,100 SF net leased medical office building in Wind Gap. Great investment property. 100 Majestic Way 134,000 SF on 34.5 acres. 1516 ft. ceiling heights, ample power & parking. Less than 1 mile from Route 191; good proximity to 33, 78 and 80. 1 Blue Valley Drive 32,000 SF on 3 acres. 2 buildings , 8-16 ft. ceiling heights, 5 dock doors & 2 drive-ins. Ample power & parking. For Additional Information, Please Contact: Jessica M. Goffredo, jgoffredo@dietrickgroup.com 5100 W. Tilghman Street, Ste. 320 | Allentown, PA 18104 | p: 610.391.8888 | f: 610.391.8830 | dietrickgroup.com Communication/Safety: Unique broadband fiber optic platform capable of offering a full menu of communication services, including full-feature voice, video and high speed internet access. Building is protected by card access security and life safety system. Detail: Five (5) parking spaces per 1,000 square vituperations landscaping and grounds maintenance. Located in the pristine Pocono Mountains with access to Interstate 380 and 80. A great location in a emerging market. For more information visit our website: www.arcadiaproperties.net or contact Rob Boehing: 610.691.5700 ARCADIA PROPERTIES, LLC www.arcadiaproperties.net 30 Pocono Business Journal | November 2008 COMMERCIAL REAL ESTATE MARKETPLACE Opportunities Ahead... We’re bringing sellers and buyers together with one thing in mind...YOUR SUCCESS! Whether you want to list your property or you’re looking to buy, call the true Commercial Specialists to assist you today! AUTOMOTIVE BUSINESSES Ask for #1257 Ask for #1495 Ask for #1515 Ask for #1517 Ask for #1529 Our inventory is full of opportunities for you! We have automotive businesses and buildings available throughout the Pocono Mountains. With prices ranging from $65,000 to $795,000, we can help you find the perfect opportunity for your business plans. Visit the “Businesses for Sale” and “Commercial Buildings” sections on our website for more properties! COMMERCIAL REAL ESTATE & PROPERTY MANAGEMENT 570-620-1900 BaxCommercial.com LARGEST INVENTORY OF COMMERCIAL REAL ESTATE If you are looking for commercial buildings, investment properties, lease space, or any other commercial property, call us today! Or visit our website - the largest inventory of commercial and investment real estate in the region. 31 Pocono Business Journal | November 2008 COMMERCIAL REAL ESTATE MARKETPLACE AVAILABLE FOR LEASE! BARTONSVILLE PLAZA BARTONSVILLE PLAZA / Monroe County Stroud Township / Pennsylvania Route 611 & Route 33 | Stroud Township | Monroe County | Pennsylvania EXCELLENT VISIBILITY FROM ROUTE 611 & I 80! REET REET New Retail Leasing Opportunity with 75,000 SF of Prime Retail and Pads ALTERNATIVE PLAN WF RANTZ ROAD Connects to the Lowe’s and Kohl’s Center. Other Big Box Retail Nearby, Target, BJ's Wholesale Club, Home Depot, Talbots, T.J. Maxx, Staples NE Immediate Access to Interstate 80 1/4 Mile South and Route 33 Connecting to Route 611 in Bartonsville, as well as Other Major Arteries 33 18 ,00 For More Information Please Contact: Pocono Mountain School District is the 11th Largest School District in the State 0A DT 611 High Tourism Traffic due to Great Wolf Lodge, Mount Airy Casino Resort, Crossroads Outlet Center and Ski and Water Parks Excellent Opportunity for Big Box Retail, Specialty Retail, Convenience Store, Drug Store, Restaurant, Fast Food with Drive Thru, Bank and Hotel Users 50, 000 CHRIS MORRONEY cmorroney@lpre.com Phone: 610-941-4034 AD T LEGEND I N T E R S TAT E 80 Coming Soon Bartonsville Square 150,000 SF of Big Box Retail, directly across from Bartonsville Plaza PROPERTIES T: 6 1 0 / 9 4 1 - 4 0 3 4 | F : 6 1 0 / 9 4 1 - 4 0 3 8 | LPRE.COM C o r p o r a t e O f f i c e : 1 0 0 1 E . H e c t o r S t r e e t • S u i t e 1 2 0 • C o n s h o h o c k e n PA 1 9 4 2 8 DENNIS CAMPBELL dcampbell@lpre.com Phone: 610-941-4034 INC. COMMERCIAL REAL ESTATE SETTING THE STANDARD 32 Pocono Business Journal | November 2008 meet the new face of Heart Care ESSA Heart and Vascular Institute When you work in a cardiac catheterization lab, timing is everything. Every second of a cardiac event tests the heart muscle, and early diagnosis could mean the difference between life and death. That’s why I’m proud to be a part of Pocono Medical Center’s cardiac catheterization team. With an average door-to-balloon time of less than 64 minutes—a figure that beats the 90-minute national average—we diagnose our patients faster than most hospitals in the country. With our advanced technology, we’re able to pinpoint and treat blockages with exceptional speed. Everyday, our patients tell us how thankful they are to have PMC’s cath lab so close-to-home. Knowing that I’m part of a team that is so important to a community is why I joined PMC in the first place. And, like most of my patients, I’d choose PMC again in a heartbeat. www.PoconoMedicalCenter.org Meet John Polishan, RN, PMC cardiac catheterization lab, and the new face of heart care.