1210 Andrew Brown Coopervision

How to build a business case to ensure
Board buy-in to your wellness strategy
AndrewBrown
HRDirector
CooperVisionUKManufacturing
Agenda
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Whoarewe?
WhydowedoWellness?
Ourearlyapproach
Ourapproachnow
ROI/VOI
Summary
Questions
Whoweare..
20%
80%
%ofrevenue
3
• AsaCooperCompaniesourannualturnoverin2015was
$1.8billion
• CooperVisionemployapproximately9,000 peopleglobally;
2,500 inUK
• CooperVisionmanufactureover2billion contactlensesper
year
• Wehavea22% global marketshare
• The3rd largestmanufacturerofcontactlensesintheworld
• Wehavethelargestproductportfolioofanycontactlens
manufacturer,makingthefullrangeofproductsforalleyecarerequirements.
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R&D
Pilot Facility,
Southampton - UK
Manufacturing
Chandlers Ford,
Southampton - UK
Manufacturing
Hamble,
Southampton - UK
Distribution &
Commercial
Delta Park
Southampton - UK
Manufacturing
Fareham
Southampton - UK
Solutions Mfg
Ashford, Kent - UK
R&D + HQ
Pleasanton
California
Distribution
Liege
Belgium
Distribution &
Commercial
Tokyo, Japan
Distribution
West Henrietta –
New York, USA
Manufacturing
Budapest,
Hungary
Manufacturing
Costa Rica
In progress
Manufacturing
Juana Diaz
Puerto Rico
Manufacturing
Rochester – New York
USA
Manufacturing
Madrid
Spain
R&D
Pilot Facility,
Southampton - UK
Manufacturing
Chandlers Ford,
Southampton - UK
Manufacturing
Hamble,
Southampton - UK
Distribution &
Commercial
Delta Park
Southampton - UK
Manufacturing
Fareham
Southampton - UK
Solutions Mfg
Ashford, Kent - UK
R&D + HQ
Pleasanton
California
Distribution
Liege
Belgium
Distribution &
Commercial
Tokyo, Japan
Distribution
West Henrietta –
New York, USA
Manufacturing
Budapest,
Hungary
Manufacturing
Costa Rica
In progress
Manufacturing
Juana Diaz
Puerto Rico
Manufacturing
Rochester – New York
USA
Manufacturing
Madrid
Spain
WhydowedoWellness?
• InitiallyUSfocusonmedicalinsurancecostreduction
– “Global"Virtualwalkingprogram
• Norealbuy-infromUKmanagement
• Employees“bought”withsignificantprizesandgiveaways
Ourearlyapproach
• Ruby’sstory
• CEObuy-in
– Fitwithcompanyethos
• “Employeesareour#1asset”
• “Aqualityoflifecompany”
• “Wehelppeopleseebettereachday”
• Stillnorealbuy-infromUK
management
Ourapproachnow
• UKtookaholisticapproach
– Transformationfrom“Wellness”to“Well-Being”
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Environment
Health
Activities
Benefits
Support
• GlobalBranding– Feb2015
• Becomingtrulyglobal
– Americas
– Europe
– Asia
Our tag line ……
There’s more to work,
there’s MyWellness.
The pillars.
We want all our employees
to work in a safe, engaging
and supportive environment
that fosters an innovative and
amazing place to work.
We’re committed to helping
you make healthy living
choices by providing a broad
range of options across all
sites that are tailored to
promote health and
well-being just for you.
Through charity events,
family fun days, social events
and sports groups, we aim
to create a team culture that
you’ll love being part of –
sociable, inclusive and fun.
You are important to us.
To ensure you really feel
valued we offer a range of
life enhancing benefits for
you and your family now
and in the future.
We want to help you wherever
we can, whether at home or
at work. That’s why we offer
Wellness resources that provide
guidance, education and
more for you and your family.
ROI
WhatisROI?
𝑅𝑂𝐼
('()*+,-.)*/012.0*234-12-+)*/012.0*2)
=
4-12-+)*/012.0*2
Itdepends!
WhyareyourunningaWellnessprogram?
AskyourBoard!
WhatdotheyexpectfromWellness?
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Lowerhealthcarecosts?
Lowerabsence?
Loweremployeeturnover?
Improvedemployeeattraction?
Employerbrand/companyimage?
CSR?
Otherstakeholdersexpectit?
Personalhealthimprovement?
Moralimperative?
Fitsourvalues?
Beingagoodplacetowork?
Etc.
HowdoyoumeasureVOI?
Multiplepossiblemeasures
• Productivity
– Absence
– Output
• Surveys- doemployeesfeelsupported?
• Employeeturnover
• Costtoattract
• Workquality
• Etc.
Ask“Doyouthinkhealth/wellness
Hasanythingtodowith,say,
productivity?”
Summary
• Communicationwithandbuy-infrommanagement
• Wellnessgoalsneedtobebusinessgoals
• Businessesaredifferentandhavedifferentgoals– nosinglefitfor
Wellnessgoals
• SuccessfulWellnessneedstobepartoftheculture
ofthecompany
• ROI– notsureitcanworkasameasureinUK
• MoredatatosupportVOIapproach
• Strong,effectiveandconsistentleadership
ROI/VOI
RonGoetzel.JohnsHopkinsUniversity
Webinar:Istherealinkbetweenstockmarketpriceandhavingagreat
workplacewellnessprogram
http://community.virginpulse.com/wr__buildingacultureofhealth?utm_campaign=0416+Webinar+++ICYMI+SAB+Building+a+Culture+of+Success++&utm_source=hs_email&utm_medium=email&utm_content=28640969&_hsenc=p2ANqtz8vlhsGqaVCZl45eEMVUMe8AjjpIoO0TOrVsvPoul_YOOZeV6TfiJyxKtWuQp-48vNASEKBGg1BXJJ8SsvK58s3MJDQZw&_hsmi=28640969
Afinalthought
The#2objectiveofourCEO,BobWeiss,isfocusedonWellness
Thisisnowbeingcascadedtoallofourleaders
Questions?