annual report 2012
Transcription
annual report 2012
This CD contains work which is subject to copyright and other intellectual property rights. Those rights belong to Hong Leong Bank Berhad and to certain third parties (including without limitation, directors, designers, photographers, illustrators and performers) whose works are featured on this CD. The unlawful reproduction (including printing) or transmission of all or part of the contents of the CD in any form is prohibited. For the avoidance of doubt, the making of additional copies of the whole or any part of the CD (whether by electronic or conventional means) is unauthorised and may result in civil or criminal proceedings by the rights owner. All rights reserved Copyright 2012@ HONG LEONG BANK BERHAD (97141-X) directory INSTALL or SETUP. This application is available in the CD-ROM under the Note: Application requirements * Adobe® Acrobat® ReaderTM 7.0 or later For Mac user * Power Macintosh and above * 32MB RAM or more For PC user * Windows 95TM or later * Pentium II processor recommended * 32MB RAM or more Minimum system requirements For Mac user * Double click on ‘Hong Leong Bank Berhad AR 2012’ * Double click on icon marked ‘Hong Leong Bank Berhad AR 2012’ For PC user * Double click on ‘My Computer’ * Double click on CD-ROM drive * Double click on icon marked ‘Hong Leong Bank Berhad AR 2012’ How to run the CD-ROM * Insert the CD-ROM drive annual report 2012 abridged version Hong Leong Bank Berhad (97141-X) Level 8, Wisma Hong Leong 18 Jalan Perak, 50450 Kuala Lumpur Tel : 03-2164 8228 Fax : 03-2164 2503 www.hlb.com.my (97141-X) 1 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d Our Vision An outstanding financial services organisation, highly competitive and profitable, where people make the difference 2 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 3 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d With a heritage of more than 100 years, Hong Leong Bank Berhad is a major financial services company in the region. Apart from its core domestic market, the Bank has presence in Singapore, Hong Kong, Vietnam and China. 4 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 CHAIRMAN’S STATEMENT Dear Shareholders and Stakeholders, The past year was a significant year for Hong Leong Bank Group (“Group”). The transformation of the Banking Group in pursuit of Prime Value Creation continues. 5 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d CHAIRMAN’S STATEMENT (continued) “ The merger of Hong Leong Bank Group with EON Bank Group has enhanced our franchise value as a leading domestic bank in Malaysia. This has been largely accomplished through increased synergies from the enlarged franchise, growth and embedment of our position as a relevant, dynamic and competitive Asian bank to meet the rapidly evolving needs of our customers. The merger of Hong Leong Bank Group with EON Bank Group has enhanced our franchise value as a leading domestic bank in Malaysia. This has been largely accomplished through increased synergies from the enlarged franchise, growth and embedment of our position as a relevant, dynamic and competitive Asian bank to meet the rapidly evolving needs of our customers. It gives me great pleasure to present the Annual Report and Financial Statements of the Hong Leong Bank Group (“Group”) and Hong Leong Bank (“HLB” or Bank”) for the financial year ended 30 June 2012. Operating Environment The global economic environment in the past financial year was challenging. Financial and political uncertainties arising from the Eurozone debt debacle and downgrade of the US’ AAA sovereign rating which shocked the financial markets had weighed down economic recovery efforts and dampened investors’ confidence globally. As a result, markets were volatile and Central Banks worldwide had to step in with further quantitative easing and interest rates correspondingly dropped to historically low levels. In Malaysia, amidst the tough economic climate, the nation’s economy managed to record a steady pace of GDP growth of 5.1% in the year 2011, underpinned by strong domestic demand and consumption on the back of public sector investments. Notwithstanding the external uncertainties that had increased downside risks to growth, we remain optimistic for a continued moderate expansion in the Malaysian economy through 2012. Sustained private consumption and acceleration in investment activities will be key in the six months ahead where multiplier effects from construction and infrastructure-related projects as part of the Economic Transformation Programme (ETP) can spill over to benefit other investment and consumption activities; giving some buffer against the effects of further external economic downturn. However, economy, being an open Malaysia is ” not insulated from global developments and Malaysian financial institutions are continually challenged to grow and to increase competitiveness and resilience to withstand the impact of external economic instability. Growth and profitability with no compromise in governance and risk management remains key towards future-proofing the sustainability of the Bank. Gaining Traction in Integration Despite the weak and volatile global economic environment in the past financial year, the Bank had stayed on course and made significant progress, especially in its integration programmes following the successful merger with EON Bank Group at the end of the previous financial year. In addition, the merger between the Bank’s wholly owned subsidiary, Hong Leong Islamic Bank Berhad (“HLISB”), with the former EONCAP Islamic Bank Berhad in November 2011 represents the first successfully completed Islamic bank merger exercise in Malaysia. In this first year we continued to work on our integration plans to ensure 6 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 CHAIRMAN’S STATEMENT (continued) that we are able to leverage on the strengths of a now larger and stronger entity. A year from the S&P agreement on 6 May 2011, we have successfully consolidated the two banking systems into one single banking platform. This will allow us to streamline our processes, maintenance and development costs, hardware and software as well as improve the time to market for developing our products and services; hence benefiting the resources needed for our operations. While the merger activities are on track and the synergies achieved above planned target, we are aware that there is still much to do. To create sustainable value for all our stakeholders, we continue to focus on improving efficiency across the board to drive synergies, customer fulfilment and business momentum, maximise return on assets, execute branch rationalisation programmes, as well as strengthen integrated risk and capital management. With key milestones in our integration activities achieved, we realised a number of positive values from the merger and also showed improved performance compared with the last year, reflecting the consolidated strength of the new entity. Harnessing synergies for capacity and capability expansion The merger had significantly strengthened the Bank’s domestic market position as a major player in the country’s banking industry. It effectively transformed us into a banking group of more than RM145 billion in assets and enables us to offer our customers a stronger, broader range of products, services and solutions through a more extensive network of over 300 branches and 1,500 selfservice terminals. By leveraging the strengths of both banks, we are now better positioned to grow in the fast changing, liberalising and competitive banking market. For FY2012, we saw a steady increase in both assets and deposits, with assets growing from RM145 billion as at 30 June 2011 to RM158 billion as at 30 June 2012. Total deposits grew from RM115 billion as at 30 June 2011 to RM123 billion as at 30 June 2012. Deposit market share is enhanced to 9.0%, against 6.0% before merger. Our loan book increased from RM84 billion as at 30 June 2011 to RM91 billion as at 30 June 2012. Loan market share grew to 8.3%. Strengthening Shareholder Value Overall, in FY2012, the Group posted a strong financial performance backed by the results of the merger with EON banking group. After-tax profit climbed 44.9% year-on-year to a record RM1,648 million, up from RM1,137 million (restated) last year. The key is that, bar about RM175 million of one-off integration costs, the Bank has now a much higher level and sustainable recurring profits. The Group remains highly disciplined and focused on its long term vision and competitiveness. The intrinsic value of the Group strengthened with earnings per share (“EPS”) registering a 27% year-on-year expansion to 99.2 sen. EPS growth had grown at a compounded annual growth rate of a solid 18% in the last 5 years. Net assets per share (NA/share) rose 26.8% to RM6.52, against RM5.14 last financial year. NA/ share had multiplied 2.21 times from RM2.95 in the financial year ended 30 June 2006. Return on average shareholder funds was resilient at 17.5% for FY2012. At the close of the financial year ended 30 June 2012, the Group’s share price was RM12.44 per share, up 19.6% against RM10.40 on 5 May 2011 pre-merger day, and had outperformed the Kuala Lumpur Composite Index. On balance, all the key value creation indicators are on track. The Board had proposed a final dividend of 27 sen per share less tax of 25%, payable on 20 November 2012, subject to the approval by shareholders in the coming Annual General Meeting on 25 October 2012. Subject to the approval, total dividends in respect of the financial year ended 30 June 2012 would be 38 sen per share; up 14 sen from prior year; a reflection of a much stronger and profitable franchise. 7 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d CHAIRMAN’S STATEMENT (continued) Upholding Asset Quality The Group continues to maintain a strong focus on asset quality in the enlarged banking franchise, adopting the best policies that have characterised HLB in credit underwriting standards and practices. The Bank had also taken proactive steps in the enlarged credit portfolio in monitoring special care loan accounts and recoveries management. Within a year after merger, our loan loss coverage strengthened further to 158.2% while our gross impaired loan ratio improved to 1.69%; outperforming the banking system averages and being amongst the industry’s best and top 2 ratio respectively. The Bank will continue to uphold our philosophy of having strong credit disciplines in running our banking franchise. Growing in Malaysia As one of the key players in the Malaysian financial industry, we are committed to further developing our franchise to be strategically compelling for all our stakeholders whilst playing our role in propelling the financial aspirations of the country. To do so, we recognise the need to stay connected and relevant to our customers across the different segments. Deepening our Islamic Banking Footprints Our Islamic bank, HLISB, has gained a stronger foothold in the local Islamic banking market, making further inroads in serving a wide range of customers and market segments. The recently completed merger has increased our capabilities in new segments. At the same time, we are continuously enhancing our operational capabilities for greater scale and growth. We applaud the strong leadership of Bank Negara Malaysia and the Governor for strengthening Islamic finance on a wholesome basis and promoting it to the world, providing a totally new capability for Malaysia in particular. Today, HLISB contributes approximately 13% of the Group’s total deposits and financing. HLISB remains committed in driving growth, premised on our strong respect and governance of Shariah principles and practices under the guidance of our highly respected Shariah Council. HLISB continues to expand its exposure in the Islamic banking industry by strengthening its foothold in local markets, while at the same time exploring the potential for even greater growth through regional exposure. Growing in the Region The global middle class is expected to increase to 3.2 billion people by 2020 from 1.8 billion in 2009. Asia is expected to contribute 85% of this increase to become the home to more than 50% of the global middle class. Within Asia, the 600 million population in the ASEAN region itself presents a large and fast-expanding market that will form the backbone of the region’s growth. 8 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 CHAIRMAN’S STATEMENT (continued) In line with this expectation, the Bank will continue to grow its regional business in China, Hong Kong, Singapore and Vietnam while seeking opportunities to participate in new markets and segments in the ASEAN region. Building Regional Platforms The group remains committed to our regionalisation agenda, where during the year we have deepened our presence and improved our cross border capabilities in our existing markets. We also remain optimistic on new opportunities in the region. Profit contribution from the Bank’s 20% interest in Bank of Chengdu Co., Ltd. (“Bank of Chengdu”) in the financial year ended 30 June 2012 was RM217 million, up 2.8% from last year. Excluding one-offs from the Bank of Chengdu’s results last year, the growth would be approximately 13% year-onyear. Total profit from overseas operations and investments contributes 13.4% of Group pretax profit, up 17.5% to RM283 million from last year. Post the 2008 global financial crisis, there has been challenges for Vietnam economy in transition. The banking industry now is clearly at a cross roads and in need of restructuring. A stronger and more vibrant banking sector will emerge with a new macroeconomic and bank restructuring framework initiated by the State Bank of Vietnam (SBV). In spite of the number of banks, we believe this market is underserved in terms of reach to the mass population as well as access to products and services. However, Hong Leong Bank Vietnam since inception in 2010 has turned profitable and we will work on scaling the franchise with improving economic conditions. Globally, we believe the economic conditions will remain challenging, in view of continued uncertainties in the recovery of some of the world’s largest economies. As I am writing this, the global economic outlook remains murky. Real economic activities are slowing sharply in some countries, raising concerns that they may fall into another recession with central banks in the Asian region engaging macro prudential measures to counter cyclical downturns. Amidst the global headwinds reverberating across the region, we remain cautiously optimistic on Asia’s regional and the Malaysian economic growth, which will be led mainly by domestic demand, particularly private consumption and investment expenditures under the Malaysian government’s Economic Transformation Programme. We will therefore continue to drive our growth strategies both domestically and regionally, focusing on building long-term relationships and creating sustainable values for our customers, shareholders, employees and the community as a whole. With the support of our strong management team, committed workforce and loyal customers, I am confident that Hong Leong Bank will continue to embed the heritage of Hong Leong Bank within our communities to serve them better. I would like to thank the Board of Directors, our customers, business partners and shareholder for their continuous support, trust and confidence. My special appreciation goes to the entire team at the Bank for their passion, commitment, dedication and professionalism, without which, all of this would not be possible. My sincere thanks also go to Bank Negara Malaysia, the Ministry of Finance, Government agencies and regulatory authorities for their invaluable assistance, continuous guidance and support. Quek Leng Chan Chairman 20 September 2012 9 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d FINANCIAL HIGHLIGHTS Group June 08 RM Million June 09 RM Million June 10 RM Million June 11 RM Million June 12 RM Million 77,461 34,534 62,548 1,010 79,380 34,795 67,583 1,107 84,753 37,749 69,713 1,213 145,499 81,455 114,857 1,415 157,787 88,193 123,096 2,109 June 08 RM Million June 09 RM Million June 10 RM Million June 11 RM Million June 12 RM Million 69,993 30,306 56,467 949 70,708 30,938 59,719 861 77,778 33,589 63,239 989 87,650 38,549 65,924 1,079 140,285 75,997 108,940 1,674 Total Assets Net Loans Customer Deposits Pre-tax Profit Bank Total Assets Net Loans Customer Deposits Pre-tax Profit Resilient Profitability PAT up 45% y-o-y Intrinsic Value of Bank Strengthens EPS up 27% to 99.2 sen, NA per share up 27% to RM6.52 RM mil 2,500 PBT RM 8.00 PAT 2,109 2,000 1,648 1,415 1,500 1,000 1,107 1,010 1,213 886 4.00 6.52 78.3 62.5 Sen 100.0 99.2 EPS 7.00 6.00 5.00 1,137 1,009 NA/SHARE 80.0 69.5 5.14 60.0 4.49 51.2 3.96 3.51 40.0 3.00 742 2.00 500 20.0 1.00 0 FY08 FY09 FY10 FY11 FY12 FY09 FY10 FY11 (net of proposed dividends) 20% Core Capital Ratio 17.5% 18.0% 16.7% 16.5% 15.9% 15% 16.3% RWCR 15.5% 15.3% 15.8% 15.3%15.3% 14.1% 12.8% 11.3% 15.3% 10% 14.0% 12.0% 10.0% FY12 Core Capital Ratio & RWCR ROSF 16.0% FY08 Core Capital Ratio and RWCR remain healthy Shareholder Value Creation Intact ROSF above 17% ROSF 20.0% 0.00 8.3% 5% FY08 FY09 FY10 FY11 FY12 0% FY08 FY09 FY10 FY11 PAT – Profit After Tax | PBT – Profit Before Tax | EPS – Earnings Per Share | NA – Net Assets ROSF – Return On Shareholder Funds | RWCR – Risk Weighted Capital Ratio | Y-O-Y – Year-On-Year FY12 0.0 10 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW Dear Shareholders, Customers and Business Partners, The financial year ending 30 June 2012 had been a challenging but most exciting year. “ Today, as a testimony of our strategic focus and resilience, HLB delivered solid financial results while maintaining strength in capital position and an enhanced franchise value with enlarged business operations and reach to the communities. ” From the political upheaval in the Arab Springs to the economical volatility arising from the Eurozone crisis and the tragic natural disasters that hit Japan and other parts of the world – the global landscape was not the most encouraging. While Malaysia and other Asian economies fared much better than their Western counterparts, supported by strong domestic consumption and rapid growth of regional trade and investments, we were not completely insulated from global developments. The increased regulatory burden placed on financial institutions presented further challenges in an intensely competitive business environment. It was against this backdrop that we at Hong Leong Bank Berhad (“HLB”) entered the year in the thick of our integration of the EON Bank Group (“EON”), following the successful merger of the two banks in the year before. However, I am proud to say that despite the challenging times, we successfully delivered all key milestones of our integration programme. As a result, not only were our integration plans on track, we were able to achieve early synergies from both banks above our initial targets. Today, as a testimony of our strategic focus and resilience, HLB delivered solid financial results while maintaining strength in capital position and an enhanced franchise value with enlarged business operations and reach to the communities. 11 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) Our successful merger at the end of last year had effectively enabled us to offer our wider base of customers a more comprehensive and broader range of products, services and solutions through an extensive network of over 300 branches and 1,500 self-service terminals across the country. The strengths from the liquidity and deposit franchise, full-fledged consumer banking business, multichannel distribution capability, working capital offerings and treasury solutions are now complemented by a better positioned auto loans portfolio and penetration into the SME segment. The enlarged entity also benefits from a more balanced loan portfolio for risk and earning diversification purposes. In terms of customer base, EON’s larger mass retail and SME customer base augmented HLB’s reach to the Malaysian market, which was prior to this, made up of more affluent retail customers and middle-market business enterprises. Throughout the integration, our people had come together as ONE 2011 6 May 2011 Acquisition complete 12 Aug Customer Day 1 Seamless experience for customers. Enlarged footprint of >300 branches and >1500 SSTs Jul 1 Jul Announcement of the vesting order Aug Aug Publication of 100-days merger achievement report to serve the market and provide an uninterrupted, seamless merger experience for our customers. Dedication from the team to making the integration exercise as seamless as possible for our customers and community against an aggressive timeline had allowed us to exceed benchmarks and achieve many milestones in a short time span. Significant investments in upfront planning provided us with the foundation and tools to facilitate change, stabilise all businesses and operations during the merger, maintain business-as-usual momentum and deliver a speedy and systematic integration. Having successfully integrated our systems, processes and policies into a single platform, our customers can fully enjoy a consistent experience with the inter-operability of transactions at branches and self-service terminals as well as an integrated view of their assets and products. In a record time of under 60 days from the acquisition, we successfully achieved the legal vesting and went on to deliver a 1 Nov Vesting Order to merge EONCAP Islamic Bank into Hong Leong Islamic Bank. Malaysia’s first vesting of an Islamic Bank Oct common Customer Day 1 across all customer touch points in less than 100 days, on 12 August 2011. Finally, in just one year after the merger, we completed the last milestone of our integration journey with the successful delivery of the Single Platform Day 1 (“SPD1”), which saw the complete migration of all products and services with the exception of the credit card system, under both banking systems into a single IT banking platform - a marked achievement compared to other mergers. The acquisition itself was completed within a mere 6 days from the acceptance of offer from EON Capital Berhad. Thereafter, we realigned our organisation structure and by 10 June 2011, had elected our senior management team, consisting of senior bankers from both organisations. Nov 18 Oct Successful completion of RM2.6 billion Rights Issue 11 Nov Capital reduction from Promino Sdn Bhd (also known as EBB) Dec Dec Approval of VSS application as part of merger consolidation exercise 6 May SPD1 : Single Platform Day 1 - Completion of migration of products & Services to single IT Platform 2012 Merger Growth Mar Mar Lauch of Community Business Banking branch 22 June Successful issuance of Tier -2 Subordinated Notes of RM1.5 billion May Jun 9 July Launch of Mach by Hong Leong Bank sub-brand Jul... Moving forward - FY13 • Focus on innovating & enchancing efficiency, scalability, and robustness of the system to deliver best-in-class customer experience • Actionable initiatives to caplure merger synergies • Drive change management for transformative growth and have customer in mind with support from analytics and technology Moving forward for FY2013... 12 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) We are also happy to report that we achieved annualised synergies of RM200 million for the first year since the merger. With the completion of all these crucial merger milestones, we are now well positioned to accelerate the drive for our growth agenda whilst working at further harnessing our merger synergies by improving efficiency across the board, reasserting our core business and scaling new areas. We now have the platform to serve our customers in a bigger and better way as we continue to give our best in delivering quality service, products and solutions to our customers. Strong Financial Performance The value delivered by the combined bank is reflected in our financial performance for the year. Net profit after tax for the merged Group surpassed the RM1.6 billion mark, closing at RM1.648 billion. The following figures outline the performance summary of the Group for the financial year. Highlights Profitability Pre-tax (RM’mil) Net Profit (RM’mil) EPS (RM’sen) ROSF (%) ROA (%) Balance Sheet Assets (RM’mil) Gross Loan (RM’mil) Deposits (RM’mil) NA/Share (RM’) Valuation as at 30 June 2012 Stock Price (RM)^ Market Capitalisation (RM’bil) * # ^ FY2012 Actual FY2011 Proforma# Change vs FY2011 Proforma FY2011 Actual* Change vs. FY2011 actual 2,109 1,648 99 17.5% 1.09% 1,943 1,533 75 14.8% 1.09% +8.6% +7.5% +24 sen +2.7% at par 1,415 1,137 78 16.3% 0.99% +49.0% +44.9% +21 sen +1.2% +10 bps 157,787 90,571 123,096 6.52 145,499 84,022 114,857 5.14 +8.4% +7.8% +7.2% +26.8% 145,499 84,022 114,857 5.14 +8.4% +7.8% +7.2% +26.8% 12.44 22.38 12.59 21.05 -1.2% +6.3% 12.59 21.05 -1.2% +6.3% Consolidated with ex-EON Bank Group results from 6 May 2011 Combined as though ex-EON Bank Group being consolidated from beginning of financial year Stock price for FY2011 adjusted for right issue 13 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) Both loans and deposits showed moderate growth of 7.8% and 7.2% in FY2012, driven broadly by both the retail and business sector, whilst enhancing our market positioning. As at June 2012 Loans RM’mil Market Share % As at June 2011 RM’mil Market Share % Growth FY12 vs FY11 By Economic Purpose: Residental Mortgages Non Residental Mortgages Transport Vehicle Loans Credit Cards Personal Use Working Capital 30,689 9,985 17,252 4,233 3,577 19,907 10.7% 8.2% 11.7% 13.1% 6.8% 7.5% 27,649 9,059 17,271 4,263 3,568 17,831 11.0% 9.1% 12.5% 13.8% 7.7% 7.3% 11.0% 10.2% -0.1% -0.7% 0.2% 11.6% By Customer Type: Loan to Individual Loan to Domestic Enterprise 55,475 31,854 9.6% 8.0% 52,469 28,027 10.0% 7.8% 5.7% 13.7% Total Gross Loans 90,571 8.3% 84,022 8.7% 7.8% * HLB analysis Deposits As at June 2012 Market RM’mil Share % As at June 2011 Market RM’mil Share % Growth FY2012 vs FY2011 By Type: Fixed Deposits Saving Accounts Current Accounts NIDs 74,739 14,816 14,676 5,829 12.0% 11.0% 6.8% 9.3% 68,490 12,515 14,944 5,584 12.0% 11.4% 7.0% 11.1% 9.1% 18.4% -1.8% 4.4% By Customer Type: Individuals Business Enterprises Government and Statutory 59,427 57,509 3,862 12.1% 8.0% 4.8% 51,479 49,166 5,572 11.9% 7.6% 7.4% 15.4% 17.0% -30.7% 123,096 9.0% 114,857 9.5% 7.2% Total Deposits 14 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) The performance for other key shareholder value indicators for the merged entity had been satisfactory. Earnings per share rose by 21 sen to 99 sen, against 78 sen last year. Net assets per share improved by 27% to RM6.52 against RM5.14 last year. Return on assets improved to 1.1%. For the fourth consecutive year, return on average shareholder funds was above 16% and stood at 17.5% for FY2012. • FY2012 net profit at RM1.65 billion, up 7.5% from FY2011 proforma Profit growth remains strong • Final quarter contributed RM395 million, up 17.1% from corresponding quarter FY2011 proforma • FY2012 ROSF at 17.5% excluding integration costs ROSF at 18.8% • NIMs withstanding competitive pressures on deposits & loans pricing Strong Deposit growth: balanced loan growth Liquidity, Capital & Operating Efficiences on plan Integration on track • Deposits grew 7.2% to RM123.1 billion in FY2012 reflecting strong customes franchise • Gross loans, advances & financing grew 7.8% y-o-y to RM90.6 billion in FY2012; with final quarter Q4 FY2012 loans growth at 3.3% against Q3 FY2012 • Loan growth reflects strong business momentum offset by on going portfolio rebalancing effort • Strong liquidity franchise remained supportive of growth with loan to deposit ratio at 73.6% • Cost-income ratio (excluding integration cost) at 44.9% in FY2012 • Hong Leong Bank Group remain well capitalized, reported Tier 1 and RWCR ratio at 11.7% and 15.9% respectively, well above regulatory requirements • SPD1 achieved, providing single IT platform to deliver enchanced customer experience across bank • Community Business Branches & Centres completed to further improve service and convenience provided to business communities • Realised full year synergies of RM200 million exceeded original target 15 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) Summary highlights of the Group’s financial performance Highlights Income Statement Total Income (RM’mil) Operating Exp, excl. merger cost (RM’mil) Pre-tax Profit (RM’mil) Net Profit (RM’mil) Balance Sheet Assets (RM’mil) Gross Loan (RM’mil) Deposits (RM’mil) Shareholders’ Fund (RM’mil) KPI ROSF (%) ROA (%) Cost-Income Ratio (excl. merger cost) Loan-to-Deposits Ratio Gross Impaired Loan Ratio Allowance Coverage EPS (RM sen) NA/Share (RM) Core Capital Ratio Risk-Weighted Capital (RWCR) ratio * # FY2012 Actual FY2011 Proforma# Change vs FY2011 Proforma FY2011 Actual* Change vs. FY2011 actual 3,894 4,047 -3.8% 2,552 +52.6% 1,749 2,109 1,648 1,865 1,943 1,533 -6.2% +8.6% +7.5% 1,133 1,415 1,137 +54.4% +49.0% +44.9% 157,787 90,571 123,096 11,419 145,499 84,022 114,857 7,468 +8.4% +7.8% +7.2% +52.9% 145,499 84,022 114,857 7,468 +8.4% +7.8% +7.2% +52.9% 17.5% 1.09% 44.9% 73.6% 1.69% 158% 99 6.52 11.7% 15.9% 14.8% 1.09% 46.1% 73.3% 2.28% 135% 75 5.14 8.5% 14.3% +2.7% at par -1.2% +0.4% -0.6% +23.3% +24 sen +26.8% +3.2% +1.6% 16.3% 0.99% 44.4% 73.2% 2.28% 135% 78 5.14 8.5% 14.3% +1.2% +0.1% +0.5% +0.4% -0.6% +23.3% +21 sen +26.8% +3.2% +1.6% Consolidated with Ex-EON Bank Group results from 6 May 2011, with 54 days result Combined as though Ex-EON Bank Group being consolidated from beginning of financial year Business Operational Overview The segmental profit contribution for the financial year is outlined in the figure below. Consolidated Profit Before Tax FY2011 FY2012 BCB 20% BCB 29% PFS 47% PFS 46% RM1,415 mil RM2,109 mil GM 18% Assoc. & JV15% Assoc. & JV10% GM 15% 16 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) Personal Financial Services Revenue and pre-tax profit for Personal Financial Services (“PFS”) surged to RM2.5 billion and RM965 million for the financial year ended 30 June 2012 respectively, contributing 65% and 46% to the Group. PFS’s success is attributed to its visionary strategies, strong leadership and execution of a bold change management step to rebalance the consumer banking portfolio of retail products since the merger. With a sizable retail customer base, strength across retail products, multi-channel and multi-touch point distribution capability, PFS ended the financial year with RM62 billion of gross loans, accounting for 68% of the Group’s total gross loans and RM60 billion in retail deposits, accounting for 49% of the Group’s total deposits. PFS Loans • Mortgage sales continue to hold momentum. As at 30 June 2012, the mortgage loan portfolio stood at RM38 billion and is the core retail lending business activity of the Group. It accounted for 42% of the Group’s total gross loans and registered a yearon-year growth of 9.3%. HLB remains the fourth largest bank in consumer mortgages, with a market share of 9%. • Auto Loans, the second largest component of the Group’s consumer credit business, the auto loans portfolio stood at above RM17 billion at the end of the financial year, accounting for 19% of total gross loans. HLB auto loans portfolio is currently ranked number 4 in the industry. • As at 30 June 2012, receivables from the Group’s credit cards were at RM4.2 billion, contributing 5% of total gross loans outstanding. Since the merger, the credit card products offered include Classic Card, Gold Card, Platinum Card, Platinum Business Card, Signature, Essential, Fortune and co-branded cards such as ACCCIM, MTV, MATTA, GSC, The Store & Pacific, MRCA and INGIAFAM. With a total of RM10.4 billion of total billings for the financial year, HLB credit cards loans outstanding today represents about 13% of market share. PFS Deposits The past year recorded more than RM7 billion incremental deposits for the full year and 445,000 new current and savings accounts. This record of continued year-on-year growth of 14% was attributed to the brand strength and realisation of synergy through the enlarged entity and driven by continuous product offerings i.e. the first Hello Kitty Debit Card. The result is an affirmation of the strong support of the community towards HLB as a trusted bank. HLB remains a leading player for individual deposits, ranking fourth in the industry with a market share of 12%. PFS Wealth Management Services The HLB Group commenced its retail wealth management services in June 2002 and the business comprises both investment and insurance services. The expanded customer base of mass affluent segment since the merger presented an opportunity to increase penetration of wealth management services via the Priority Banking sector. Assets under management held at approximately RM2.4 billion as at 30 June 2012 and in the past 12 months, efforts were focused on Bancassurance Regular premiums which grew a healthy 67% year-on-year. Business & Corporate Banking For the business sector, Business & Corporate Banking (“BCB”) loans and financing grew 13.1% to RM27.1 billion. Trade finance base increased to RM9.5 billion with an enlarged market share of 12.5%. Deposits from business enterprises stood at RM57.5 million with a market share of 8% growth, mainly driven by various marketing activities at the branches. During the year, BCB embarked on a transformation programme to deepen its footings as a communityentrenched bank among the local business community and SMEs through its network of over 80 Community Business Banking branches and centres nationwide. Further, the integration of Hong Leong Private Banking with BCB has provided our business owner clients with a range of solutions to effectively preserve and grow their personal and business assets. Our Relationship Managers and technical specialists offer a depth of financial and business experience to partner and build a mutually beneficial longterm relationship across the SME value chain. The Bank intends to capitalise on the Government Economic Transformation Programme (ETP) which provides market opportunities, especially for SMEs, where an estimated 60% of the initiatives are expected to benefit SMEs across all economic sectors. We continue to maintain strong ties with trade associations and business partners such as the Malaysia SME Congress, Malaysia Hardware, Machinery & Building Materials Dealers’ Association (MHMBA), Building Materials Distributor Association of Malaysia (BMDAM), Metal Dealers’ Association of Selangor & Kuala Lumpur (MDA), Federation Manufacturers Malaysia (FMM), The Associated Chinese Chamber of Commerce & Industry of Malaysia (ACCIM) and The Chinese Chamber of Commerce & Industry (KLFCCCI) to promote business development in the sector. Post-merger, our Corporate Structured Finance department had been reorganised to leverage on the expanded customer base and diversified product offerings of the group to provide total solutions to our corporate clients, covering Capital Markets and Advisory, Cash Management and Global Markets. Many initiatives are being continuously worked on to develop talent, improve credit training based on the principal belief that 17 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) it really is people who make the difference. Investment in the right account officers and relationship managers is a key priority for the Bank to ensure the retention and development of our employees for sustainable growth. We also reorganised and rationalised the business, trade and credit administration centres as well as streamlined processes to improve service turnaround. The Bank adopts a prudent credit lending approach where lending activities are guided by robust credit policy as well as sound credit management, which are independent of the sales function. Clearly, we believe that quality at origination by the relationship managers is key to our embedment with the communities we serve. The strategic priorities moving forward is to create more value for customers for higher total returns on each relationship well as to further enhance the quality of our people, service delivery on the ground and credit culture embedment. Global Markets Global Markets turned in a strong performance for FY2012 showing commendable growth in its core Balance Sheet and Customer Franchise revenues across all countries. The business is beginning to benefit from its focus growth areas – fixed income, derivatives, financial Institutions, foreign exchange flow and franchise business. Investments into talents were made in these areas, resulting in exponential growth in volumes and revenues. Our increased fixed income distribution capability has seen Hong Leong Islamic Bank Berhad participate as co-manager in KL Kepong’s Ringgit Issuance and our Singapore branch arranged a bond with warrants transaction for Eu Yan Sang, Singapore. For Global Markets, our core foreign exchange and liquidity management franchise continues to perform strongly. Foreign exchange revenue increased 24% year-on-year despite pressure on margins and provided the Bank with good fee income. Global Islamic Markets had made notable progress this year as we broadened our product base to serve our clients better. From predominantly a balance sheet business, we have this year obtained approvals for hedging products in foreign exchange and interest rate risk management. It was a watershed year for the business as we combined two treasury rooms into one location within two months of the merger and, by SPD1, was fully functioning on a single treasury platform. The cutover was seamless for our customers and counterparties and Global Markets was thus able to start leveraging on its skill sets. The combined business is running on approximately 30% less head count and is investing in new growth areas as well as growing revenues. Amidst the growth ambition, Global Markets is also cognisant of the increased risk and regulatory environment in which we operate. This past year had seen continued refinement in the Bank’s Market Risk monitoring and the business staying agile in the face of changing currency and international risks. Moving ahead, we are confident that the model we have put in place this year will provide positive revenue leverage for the coming financial year as we continue on our journey to be a sustainable value generator for our customers. Islamic Banking Hong Leong Islamic Bank Berhad (“HLISB”) gained the distinction of being the first Islamic Bank in Malaysia to successfully undergo a merger exercise with the completion of its merger with the former EONCAP Islamic Bank Berhad on 1 November 2011. Following this, HLISB continued to be a wholly-owned Shariah compliant subsidiary of Hong Leong Bank Berhad and had realised improved scale and size to not only remain relevant, but to enable it to leverage on a much larger resource pool to compete in a continuously changing environment. Indeed, it had set the platform for a sustainable and continued, profitable growth in the Islamic Banking segment. As an Islamic Financial Institution at the forefront of the development and provision of Islamic Banking solutions, it is important that the operations of HLISB remain governed by our strong observance of Shariah principles, compliance of which falls under the purview of Bank Negara Malaysia. Accordingly, at an operational level, an internal Shariah Committee, members of which are widely experienced and suitably qualified Shariah scholars, oversees all Shariah related matters within HLISB. Post-merger, HLISB saw an increase in its total assets by RM9.7 billion, or 80%, to RM21.9 billion from RM12.2 billion at the beginning of the financial year. It also saw improvement in its financial business which increased RM6.7 billion, or 124%, to RM12.0 billion in the same period and likewise for its treasury assets that saw an increase of RM3.8 billion, or 127%, bringing it to RM6.8 billion. The deposits business remained strong at RM16.3 billion as reflected by an increase of RM7.1 billion, or 77%. While providing for fast growing business volumes, HLISB saw asset quality improving significantly with the gross impaired financing ratio reducing from 2.8% (on proforma basis) to 1.8% in the financial year, notably lower than the industry average. As well, HLISB maintained a healthy RiskWeighted Capital Adequacy Ratio of 13.5%, underlining its strong capital position. Pre-tax profits increased by RM114.2 million, or 127%, to RM204.2 million from RM90.1 million while profit after tax increased by RM82.2 18 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) million, or 122%, to RM149.7 million from RM67.5 million previously. This more than doubled the Earnings Per Share (EPS) figure to 27.23 sen from 13.50 sen previously. The strong financial performance of the bank demonstrates the solid underlying fundamentals of our core businesses and diversification into new areas such as investment banking and government segments. We are continuing to focus our efforts on increasing operational efficiencies. Optimising and Innovating Branches and Channels As consumers become more reliant on technology as a means to live, work and play, access to technology is now weaved into every facet of their lives. The adoption of technology has forced the convergence of branch banking and electronic channels, and necessitates an integrated approach to the development of branches and digital channels concurrently. Cognisant of the importance of this and the fundamental shift in consumer lifestyle, the Bank spearheaded a new concept of “bricks and clicks” with Mach by Hong Leong Bank, the first retail banking concept catered specifically to the “Generation Y” market segment. Mach by Hong Leong Bank, now available in Mid Valley Megamall, IOI Mall, e@ Curve and Paradigm Mall, features non-intrusive high tech self-service concepts, customisable services and eco-friendly processes that are both convenient and fast. Work is in progress to enlarge this distribution model network in the months ahead as the franchise scale its distribution coverage to this growing market segment. The past year also saw us launch Hong Leong Connect Mobile Banking application, the first such transactional mobile banking application providing customers location-aware services on all the top three most popular smart phone platforms namely Apple iPhone, Android and BlackBerry. Our self-service terminals grew from 815 units to more than 1500 units, including presence at more than 110 offsite locations nationwide. Effective May 2012, we have a consolidated base of more than 300,000 online users serviced out of a single platform. Meanwhile, we are in the midst of implementing our first phase of branch rationalisation. We had made a conscious decision to sustain and stabilise our combined branch network in the first year of our merger despite having overlapping branches within close proximity to focus on integration of IT systems and people embedment. Now, we are taking steps to rationalise our branches towards delivering the twin benefits of eliminating customer confusion and extracting branch synergies. We have plans to open new branches so that the franchise continues to grow its branch banking revenue by serving new communities and townships at new economic growth area. Strategic plans are also in place and in progress to further improve branch productivity and transform our customer reach into a community enabled distribution centre to better serve the community. This includes improving customer service processes, automation of transactions and fulfilments. Regional Franchise Profit contribution from Bank of Chengdu (“BOCD”) for FY2012 grew by 2.8% year-on-year to RM217 million, representing 10.3% of the Bank’s profit before tax. BOCD continued to leverage on its strong franchise network, expanded customer base and new core IT platform delivering stronger and more sustainable business momentum. It recorded strong financial results in its financial year ended 31 December 2011. BOCD’s net profit grew significantly by 48.0% to RMB2.4 billion from RMB1.6 billion in the past year whilst its total assets expanded by 19.9% year-on-year to RMB181.4 billion. Customer deposits rose by 10.1% to RMB134.8 billion while gross loans grew by 18.8% to RMB80.6 billion. Loan-to-deposits ratio for BOCD remained healthy at 59.8%, loan loss coverage ratio improved further to 429.0% and return on equity was 24.3%. Over in Vietnam, we are proud to announce that Hong Leong Bank Vietnam (“HLVN”) had turned profitable amidst a very challenging and fragile economic condition over the last three years. Since it commenced operations in Ho Chi Minh City in October 2009, HLVN had expanded its network to 3 outlets. Our priority now is to build on its growth to up-scale the franchise. Elevating Customer Experience and Embedding Business Intelligence Analytics Clearly, the differentiation in customer experience will be those that deliver consistent quality service. We have to stay agile to elevate our service standards in anticipation of ever demanding customer expectations. It will always be that sometimes, we will have to respond to recover the occasional failures in our network to achieve our mantra of quality service. Service recovery is an integral part of our customer service quality management. We are deepening our focus on key steps to ensure that we are amongst the winners of an enlightened customer experience. 19 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) 20 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) Joyce Wong, Segmentation Usage Manager from Unsecured Lending Towards this end, we are embarking on a major review of all our key end-to-end business processes and will redesign these as needed to ensure that we give our customers experiences that are simple and convenient, personal and consistent. Post our successful merger integration, we will now focus our IT investment in supporting these new streamline processes. A key element of the changing customer behaviours which we are already witnessing and believe to grow over the next 5 years, is the greater use of digital channels in conjunction with the traditional channels such as branches. This is what we call channel convergence. Customers will use the convenience and the power of the digital world to become exceedingly informed and demanding. In the past, a customer might visit our branch to enquire about home loans. Now, the customer can easily research offers online, see what is being recommended on blog sites and then approach us on what they are looking for. On a daily basis, we see customers visiting their nearest branch to quickly deposit a few cheques at the self-service terminal and later use their smart phones to transfer their money around. At HLB, we anticipate this development by placing all our distribution channels under one executive position and linking our development of digital (online, mobile and social media) under our traditional channels - telephone and branches. We believe this integrated approach to the management of channels is quickly becoming a necessity for all leading banks. The final key lever of this development for HLB is customer insight and analytics. Not only do we need to know how customers are behaving in their interactions with us but the question why. With these insights, we can predict the likelihood of whether our products and services are strongly aligned to delivering what our customers need and want. For example, we can use deep understanding of customer behaviour patterns to offer them lines of credit almost before they know they need them. We are making significant investments in this area, again supported by smart information technology. to time to manage the Bank’s risk, capital and business strategy, while the Bank’s high retail deposit profile in the industry is also well placed to meet the new liquidity requirements of Basel III when the requirements come in force in 2015. In the new financial year, the Bank will be adopting the new International Financial Reporting Standard (“IFRS”) compliance framework, the latest Malaysian Financial Reporting Standards (“MFRS”) which are in line with the standards issued by the International Accounting Standards Board (“IASB”), in an effort to promote better transparency and disclosure requirements for the Bank. Enhancing Risk Management To ensure sustainability and stability, HLB has remained vigilant in ensuring good governance and risk management in the running of our business. Accordingly, we had put in place Basel III capital requirements and ICAAP framework to continue our disciplined risk approach in protecting and conserving the Bank’s capital and liquidity position. The yearly ICAAP process would determine the Bank’s capital management activities from time Izyan Farhana, Customer Service Executive from Contact Centre 21 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d GROUP MANAGING DIRECTOR/ CHIEF EXECUTIVE’S REVIEW (continued) The Way Forward Globally, economic and monetary policy challenges are moving fast. Asia, in particular South-East Asia continues to benefit from strong economic growth and market momentum on the back of robust economic fundamentals and sound policy management. In Malaysia, I believe that the country will continue to see a steady pace of growth in the next year, led by increase in investments and resilient domestic consumption. However, the banking industry will remain challenging with increased regulations and intense competition from excess liquidity in the system and entry of new competitors. For us at HLB, our transformation journey continues. Having laid the foundational blocks for synergies of our integration, we will continue to re-engineer ourselves as a customercentric bank while scaling efficiencies as well as pursuing value creations in support of the country’s economic transformation and expand our regional footprints in tandem with the ASEAN 2015 agenda. We remain focused and committed to building strong, long-term relationships with our customers, delivering sustainable returns and value to all our stakeholders and staying agile, nimble and relevant to take the Group to the next level. I am confident that we are able to achieve these through leveraging fully on the expanded and growing franchise. Investing in Our People, Our Future The cornerstone of the Group’s achievements had been the collective effort of our people, who will continue to be the driving force of our success. Part of the dynamic team behind Mach by Hong Leong Bank Hong Leong Bank members from across the Bank Having journeyed together with our expanded family, I am deeply encouraged by the calibre and quality of the team. We have been able to achieve so much because of their professionalism, unwavering passion and commitment to make things happen. Most Improved Service For An Investor Relations Team” • The Asset Benchmark Research ranked HLB first for “Most Astute Investors in Asian G3 Denominated Bonds” Indeed, people make the difference and the ability to attract and retain talent whilst maintaining a highperformance and positive work culture are critical to our ability to drive continued business growth, the high standards of customer service and product excellence. Read more on our employee development programmes on page 29. Acknowledgements The Team has garnered further awards from the industry during the year: (See page 7 for full list) Sincerely, • Malaysian Investors’ Relations Award (MIRA)’s award for “The On that note, I would like to thank all our customers, the Management team and fellow colleagues, shareholders, Board of Directors, Bank Negara Malaysia, the Ministry of Finance, as well as Government agencies and other authorities, for their continued support and confidence in the Group. Yvonne Chia Group Managing Director/ Chief Executive 20 September 2012 22 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 Statements of Financial Position as at 30 June 2012 The Group Note Assets Cash and short-term funds Deposits and placements with banks and other financial institutions Securities purchased under resale agreements Financial assets held-for-trading Financial investments available-for-sale Financial investments held-to-maturity Loans, advances and financing Other assets Derivative financial instruments Amount due from subsidiaries Statutory deposits with Bank Negara Malaysia Investment in subsidiary companies Investment in jointly controlled entity Investment in associated company Property and equipment Intangible assets Goodwill Deferred tax assets Total assets Liabilities Deposits from customers Deposits and placements of banks and other financial institutions Obligations on securities sold under repurchase agreements Bills and acceptances payable Derivative financial instruments Other liabilities Senior bonds Tier 2 subordinated bonds Tier 2 capital cumulative subordinated loan Non-innovative Tier 1 stapled securities Innovative Tier 1 capital securities Taxation Deferred tax liabilities Total liabilities Equity Share capital Reserves Less: Treasury shares Total equity 3 4 5 6 7 8 9 20 10 11 12 13 14 15 16 57 17 18 19 20 21 22 23 24 25 26 17 27 28 29 Total equity and liabilities Commitments and contingencies 42 The Bank 2012 RM’000 2011 RM’000 2012 RM’000 2011 RM’000 19,636,026 30,476,610 18,410,084 17,349,793 4,565,819 5,415,383 4,414,150 590,521 86 590,521 21,746,847 6,023,147 17,687,270 9,934,316 6,007,635 8,406,844 3,670,198 7,787,412 3,814,884 88,193,091 81,455,336 75,997,167 541,593 968,370 424,756 955,350 790,162 1,027,682 615,390 3,331,437 2,201,874 2,880,250 2,081,933 76,871 75,252 76,711 1,540,288 1,325,707 946,505 727,096 697,266 701,018 446,497 379,422 437,850 1,831,312 1,831,312 1,771,547 63,907 157,787,262 145,498,881 140,284,562 6,131,473 86 4,471,896 2,536,925 7,922,570 38,548,822 428,826 802,776 844,671 988,900 6,088,873 76,711 946,505 349,445 59,536 102,281 87,650,089 123,095,643 114,856,543 108,939,695 65,924,094 10,697,661 7,877,364 5,820,144 633,797 633,797 486,091 683,996 434,780 1,069,227 666,706 1,125,756 2,739,688 2,934,132 2,664,418 1,907,793 910,810 1,907,793 4,389,859 2,905,578 4,389,251 2,314,080 1,407,283 1,405,706 1,407,283 574,581 595,720 573,115 163,080 60,184 118,651 110,213 114,148 146,367,951 138,031,116 130,186,051 350,474 672,967 1,912,498 910,810 1,713,260 2,314,080 1,405,706 58,930 81,082,963 9,790,696 1,879,909 8,933,394 (714,792) 10,098,511 1,580,107 5,658,763 (671,744) 6,567,126 157,787,262 145,498,881 140,284,562 87,650,089 1,879,909 10,254,194 (714,792) 11,419,311 1,580,107 6,559,402 (671,744) 7,467,765 148,989,018 138,279,839 146,771,470 115,912,569 23 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d Statements of Income for the financial year ended 30 June 2012 The Group Note Interest income Interest expense Net interest income Income from Islamic Banking business Non-interest income Net income Overhead expenses Operating profit before allowances Allowance for impairment losses on loans, advances and financing Write back of impairment losses Share of results of associated company Share of results of jointly controlled entity Profit before taxation and zakat Taxation and zakat Net profit for the financial year 30 31 32 33 34 35 14 13 38 Attributable to: Owners of the parent Earnings per share for profit attributable to owners of the parent (sen): - basic - diluted 39 39 The Bank 2012 RM’000 2011 RM’000 2012 RM’000 2011 RM’000 5,441,052 (2,839,236) 2,601,816 447,598 3,049,414 844,279 3,893,693 (1,924,896) 1,968,797 3,254,984 (1,599,058) 1,655,926 227,090 1,883,016 668,695 2,551,711 (1,211,536) 1,340,175 5,493,832 (2,942,252) 2,551,580 2,551,580 882,199 3,433,779 (1,712,365) 1,721,414 2,952,529 (1,501,193) 1,451,336 1,451,336 689,468 2,140,804 (966,544) 1,174,260 (111,180) 32,702 1,890,319 216,960 1,619 2,108,898 (460,742) 1,648,156 (137,274) 2,094 1,204,995 210,992 (771) 1,415,216 (277,770) 1,137,446 (76,689) 29,263 1,673,988 1,673,988 (426,708) 1,247,280 (95,694) 1,078,566 1,078,566 (271,073) 807,493 1,648,156 1,137,446 1,247,280 807,493 99.2 98.9 78.3 77.8 75.1 74.8 55.6 55.3 24 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 Statements of Comprehensive Income for the financial year ended 30 June 2012 The Group 2011 RM’000 2012 RM’000 2011 RM’000 1,648,156 1,137,446 1,247,280 807,493 (22) 6,068 (24) (39,161) (11,038) 623 41 109,079 8,113 106,144 14,660 41 (27,270) (2,028) (26,536) (3,665) 87,855 (33,100) 68,570 11,618 1,736,011 1,104,346 1,315,850 819,111 Note Net profit for the financial year Other comprehensive income/(loss): Share of other comprehensive income of associated company and jointly controlled entity Currency translation difference Net fair value changes on financial investments available-for-sale Income tax relating to components of other comprehensive loss Other comprehensive income/(loss) for the financial year, net of tax Total comprehensive income for the financial year, net of tax The Bank 2012 RM’000 25 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d Notice of Annual General Meeting NOTICE IS HEREBY GIVEN that the Seventy-First Annual General Meeting of Hong Leong Bank Berhad (“Bank”) will be held at the Theatrette, Level 1, Wisma Hong Leong, 18 Jalan Perak, 50450 Kuala Lumpur on Thursday, 25 October 2012 at 2.30 p.m. in order: 1. To lay before the meeting the audited financial statements together with the reports of the Directors and Auditors thereon for the financial year ended 30 June 2012. 2. To declare a final dividend of 27 sen per share less income tax of 25% for the financial year ended 30 June 2012 to be paid on 20 November 2012 to members registered in the Record of Depositors on 2 November 2012. (Resolution 1) 3. To approve the payment of Directors’ fees of RM810,000 for the financial year ended 30 June 2012 (2011: RM594,576), to be divided amongst the Directors in such manner as the Directors may determine. (Resolution 2) 4. To re-elect the following retiring Directors:(a) (b) (c) (d) Mr Kwek Leng Hai YBhg Datuk Yvonne Chia YBhg Datuk Kwek Leng San Ms Lim Lean See 5. To re-appoint Messrs PricewaterhouseCoopers as Auditors of the Bank and authorise the Directors to fix their remuneration. (Resolution (Resolution (Resolution (Resolution 3) 4) 5) 6) (Resolution 7) SPECIAL BUSINESS As special business, to consider and, if thought fit, pass the following motions as Ordinary Resolutions:6. Authority To Directors To Issue Shares “THAT pursuant to Section 132D of the Companies Act, 1965, the Directors be and are hereby empowered to issue shares in the Bank, at any time and from time to time, and upon such terms and conditions and for such purposes as the Directors may, in their absolute discretion, deem fit, provided that the aggregate number of shares issued pursuant to this resolution does not exceed 10% of the issued capital of the Bank for the time being and that the Directors be and are also empowered to obtain approval for the listing of and quotation for the additional shares so issued on Bursa Malaysia Securities Berhad and that such authority shall continue in force until the conclusion of the next Annual General Meeting of the Bank.” 7. Proposed Renewal Of Shareholders’ Mandate On Recurrent Related Party Transactions Of A Revenue Or Trading Nature With Hong Leong Company (Malaysia) Berhad (“HLCM”) And Persons Connected With HLCM “THAT approval be and is hereby given for the Bank and/or its subsidiaries to enter into any of the transactions falling within the types of recurrent related party transactions of a revenue or trading nature as disclosed in Section 2.3(A) and (B), Part A of the Bank’s Circular to Shareholders dated 3 October 2012 (“the Circular”) with HLCM and persons connected with HLCM, as set out in Appendix II of the Circular provided that such transactions are undertaken in the ordinary course of business, on arm’s length basis and on commercial terms which are not more favourable to the related party than those generally available to and/or from the public and are not, in the Bank’s opinion, detrimental to the minority shareholders; AND THAT the Directors of the Bank be and are hereby authorised to complete and to do all such acts and things (including executing all such documents as may be required) as they may consider expedient or necessary to give effect to the transactions contemplated and/or authorised by this ordinary resolution. AND THAT such approval shall continue to be in force until: (a) the conclusion of the next Annual General Meeting (“AGM”) of the Bank at which time it will lapse, unless by a resolution passed at the meeting, the authority is renewed; or (Resolution 8) 26 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 012 Notice of Annual General Meeting (continued) (b) the expiration of the period within which the next AGM of the Bank after that date is required to be held pursuant to Section 143(1) of the Companies Act, 1965 (but shall not extend to such extension as may be allowed pursuant to Section 143(2) of the Companies Act, 1965); or (c) revoked or varied by resolution passed by the shareholders in general meeting, whichever is the earlier.” (Resolution 9) 8. Proposed Establishment Of A New Executive Share Option Scheme Of Up To 10% Of The Issued And Paid-Up Ordinary Share Capital (Excluding Treasury Shares) Of The Bank “THAT, subject to the requisite approvals being obtained, the Directors of the Bank be and are hereby authorised: (i) to establish and administer an executive share option scheme (“Scheme”) for the benefit of eligible executives and/or Directors of the Bank and its subsidiaries (“Eligible Executives”) under which offers of options will be granted to such Eligible Executives to subscribe for/purchase ordinary shares of RM1.00 each (“Shares”) in the Bank in accordance with the provisions of the Bye-Laws referred to in Part B of the Circular to Shareholders dated 3 October 2012 (“Bye-Laws”); (ii) from time to time to issue and allot such number of new Shares (unless otherwise adjusted) (“New Shares”) and/or to transfer existing Shares (“Transferred Shares”) to Eligible Executives pursuant to their exercise of the options under the Scheme, provided that the aggregate number of New Shares and/or Transferred Shares does not exceed 10% of the total issued and paid-up ordinary share capital (excluding treasury shares) of the Bank at any point in time during the existence of the Scheme and that the New Shares shall, upon issuance and allotment, rank pari passu in all respects with the existing issued and paid-up ordinary share capital of the Bank, except that the New Shares will not rank for any dividend, right, entitlement or distribution (“Rights”) in respect of which the record date precedes the allotment date of the New Shares; and for Transferred Shares, such shares shall be transferred together with all Rights in respect of which the record date is on or after the transfer date; and such New Shares and Transferred Shares will be subject to all the provisions of the Articles of Association of the Bank relating to transfer, transmission and otherwise; (iii) to make the necessary applications to Bursa Malaysia Securities Berhad and to take whatever necessary actions at the appropriate time or times for permission to deal in and for listing of and quotation for the New Shares which may from time to time be issued and allotted pursuant to the Scheme; and (iv) to modify and/or amend the Scheme from time to time provided that such modification and/or amendment is effected in accordance with the provisions of the Bye-Laws, to assent to any condition, modification, variation and/or amendment that may be required by the relevant authorities, and to do all such acts and enter into all such transactions, arrangements, agreements or undertakings, impose such terms and conditions or delegate such part of their powers as may be necessary or expedient in order to give full effect to the Scheme.” (Resolution 10) 27 A n n ua l R e p ort 2 012 ~ Ho n g Le o n g BAN K B erha d Notice of Annual General Meeting (continued) 9. Proposed Grant Of Options To YBhg Datuk Yvonne Chia “THAT, contingent upon the passing of Ordinary Resolution 10 above, authority be and is hereby given to the Directors of the Bank, from time to time, to offer and to grant to YBhg Datuk Yvonne Chia, the Group Managing Director/Chief Executive of the Bank, options to subscribe for/purchase such number of ordinary shares of RM1.00 each in the Bank (unless otherwise adjusted) under the executive share option scheme of the Bank (“Scheme”) as they shall deem fit PROVIDED THAT not more than 10% of the Maximum Aggregate, the “Maximum Aggregate” being defined in the Bye-Laws of the Scheme as an amount equivalent to 10% of the issued and paid-up ordinary share capital (excluding treasury shares) of the Bank at any one time, are allotted to her if she, either singly or collectively through persons connected with her, holds 20% or more of the issued and paid-up ordinary share capital of the Bank (excluding treasury shares) subject always to such terms and conditions and/or any adjustment which may be made in accordance with the provisions of the Bye-Laws of the Scheme.” (Resolution 11) 10. To consider any other business of which due notice shall have been given. FURTHER NOTICE IS HEREBY GIVEN that a depositor shall qualify for entitlement to the final dividend only in respect of: (a) shares transferred into the depositor’s securities account before 4.00 p.m. on 2 November 2012 in respect of ordinary transfers; and (b) shares bought on the Bursa Malaysia Securities Berhad on a cum entitlement basis according to the Rules of the Bursa Malaysia Securities Berhad. By Order of the Board CHRISTINE MOH SUAT MOI (MAICSA 7005095) Group Company Secretary Kuala Lumpur 3 October 2012 NOTES: 1. For the purpose of determining members’ eligibility to attend this meeting, only members whose names appear in the Record of Depositors as at 18 October 2012 shall be entitled to attend this meeting or appoint proxy(ies) to attend and vote on their behalf. 2. Save for a member who is an exempt authorised nominee, a member entitled to attend and vote at the meeting is entitled to appoint not more than two proxies to attend and vote in his stead. A proxy may but need not be a member of the Bank and the provision of Section 149(1)(b) of the Companies Act, 1965 shall not apply to the Bank. A member who is an authorised nominee may appoint not more than two proxies in respect of each securities account it holds. 3. A member who is an exempt authorised nominee for multiple beneficial owners in one securities account (“Omnibus Account”) may appoint any number of proxies in respect of the Omnibus Account. 4. The Form of Proxy must be deposited at the Registered Office of the Bank at Level 8, Wisma Hong Leong, 18 Jalan Perak, 50450 Kuala Lumpur not less than 48 hours before the time and date of the meeting or adjourned meeting. 28 Ho n g Leong BA NK B erhad ~ A nnua l R e p o rt 2 011 Notice of Annual General Meeting (continued) EXPLANATORY NOTES ON SPECIAL BUSINESS 1. Ordinary Resolution 8 On Authority To Directors To Issue Shares The proposed Ordinary Resolution, if passed, will give a renewed mandate to the Directors of the Bank to issue ordinary shares of the Bank from time to time provided that the aggregate number of shares issued pursuant to this resolution does not exceed 10% of the issued capital of the Bank for the time being (“Renewed Mandate”). The Renewed Mandate, unless revoked or varied at a general meeting, will expire at the conclusion of the next Annual General Meeting (“AGM”) of the Bank. As at the date of this Notice, 299,802,066 new ordinary shares of RM1.00 each in the Bank were issued by way of renounceable rights issue (“Rights Issue”) pursuant to the Specific Mandates granted to the Directors at the last AGM held on 25 October 2011. The proceeds of RM2,593,287,870.90 million raised from the Rights Issue have been utilised for repayment of Tier 2 Capital Cumulative Subordinated Loan facility, working capital and expenses incidental to the Rights Issue. No new shares in the Bank were issued pursuant to the General Mandate granted to the Directors at the last AGM held on 25 October 2011 and which will lapse at the conclusion of the Seventy-First AGM. The Renewed Mandate will enable the Directors to take swift action in case of, inter alia, a need for corporate exercises or in the event business opportunities or other circumstances arise which involve the issue of new shares and to avoid delay and cost in convening general meetings to approve such issue of shares. 2. Ordinary Resolution 9 On Recurrent Related Party Transactions Of A Revenue Or Trading Nature The proposed Ordinary Resolution, if passed, will empower the Bank and its subsidiaries (“HLB Group”) to enter into recurrent related party transactions of a revenue or trading nature which are necessary for HLB Group’s day-to-day operations, subject to the transactions being in the ordinary course of business and on terms which are not more favourable to the related parties than those generally available to the public and are not, in the Bank’s opinion, detrimental to the minority shareholders of the Bank (“Proposed Renewal of Shareholders’ Mandate”). 3. Ordinary Resolution 10 On Proposed Establishment Of A New Executive Share Option Scheme (“ESOS”) The proposed Ordinary Resolution, if passed, will allow the Bank to establish a new ESOS (“Proposed New ESOS”) for eligible executives and/or Directors of the Bank and its subsidiaries (“Eligible Executives”) to participate in the equity of the Bank. The Proposed New ESOS will run concurrently with the existing ESOS which will expire in 2016, and empower the Bank to issue and allot from time to time such number of new ordinary shares of RM1.00 each in the Bank (“Shares”) (unless otherwise adjusted) and/or transfer existing Shares to Eligible Executives pursuant to the exercise of their options under the Proposed New ESOS. 4. Ordinary Resolution 11 On Proposed Grant Of Options To YBhg Datuk Yvonne Chia The proposed Ordinary Resolution, if passed, will allow the Directors of the Bank to offer and grant to YBhg Datuk Yvonne Chia, options to subscribe for/purchase such number of ordinary shares of RM1.00 each in the Bank (unless otherwise adjusted) under the Proposed New ESOS. Detailed information on the Proposed Renewal of Shareholders’ Mandate, Proposed New ESOS and Proposed grant of options to YBhg Datuk Yvonne Chia are set out in the Circular to Shareholders dated 3 October 2012 which is dispatched together with the Bank’s 2012 Annual Report. Statement Accompanying Notice Of Annual General Meeting (Pursuant to Paragraph 8.27(2) of the Main Market Listing Requirements of Bursa Malaysia Securities Berhad) • Details of individuals who are standing for election as Directors No individual is seeking election as a Director at the forthcoming Seventy-First Annual General Meeting of the Bank. (97141-X) FORM OF PROXY I/We NRIC/Passport/Company No. of being a member of HONG LEONG BANK BERHAD (the “Bank”), hereby appoint NRIC/Passport No. of or failing him/her NRIC/Passport No. of or failing him/her, the Chairman of the meeting as my/our proxy/proxies to vote for me/us on my/our behalf at the Seventy-First Annual General Meeting of the Bank to be held at the Theatrette, Level 1, Wisma Hong Leong, 18 Jalan Perak, 50450 Kuala Lumpur on Thursday, 25 October 2012 at 2.30 p.m. and at any adjournment thereof. My/Our proxy/proxies is/are to vote either on a show of hands or on a poll as indicated below with an “X”: RESOLUTIONS 1. To declare a final dividend of 27 sen per share less tax 2. To approve the payment of Directors’ fees 3. To re-elect Mr Kwek Leng Hai as a Director 4. To re-elect YBhg Datuk Yvonne Chia as a Director 5. To re-elect YBhg Datuk Kwek Leng San as a Director 6. To re-elect Ms Lim Lean See as a Director 7. To re-appoint Messrs PricewaterhouseCoopers as Auditors of the Bank and authorise the Directors to fix their remuneration Special Business 8. To approve the ordinary resolution on Authority To Directors To Issue Shares 9. To approve the ordinary resolution on the Proposed Renewal of Shareholders’ Mandate on Recurrent Related Party Transactions of a Revenue or Trading Nature with Hong Leong Company (Malaysia) Berhad (“HLCM”) and Persons Connected with HLCM 10. To approve the ordinary resolution on Proposed Establishment of a New Executive Share Option Scheme of up to 10% of the Issued and Paid-Up Ordinary Share Capital (Excluding Treasury Shares) of the Bank 11. To approve the ordinary resolution on Proposed Grant of Options to YBhg Datuk Yvonne Chia FOR AGAINST Dated this …...............……………… day of ………………….…. 2012 Number of shares held Signature(s) of Member Notes: 1. For the purpose of determining members eligibility to attend this meeting, only members whose names appear in the Record of Depositors as at 18 October 2012 shall be entitled to attend this meeting or appoint proxy(ies) to attend and vote on their behalf. 2. If you wish to appoint other person(s) to be your proxy, insert the name(s) and address(es) of the person(s) desired in the space so provided. 3. If there is no indication as to how you wish your vote(s) to be cast, the proxy will vote or abstain from voting at his/her discretion. 4. A proxy may but need not be a member of the Bank and the provision of Section 149(1)(b) of the Companies Act, 1965 shall not apply to the Bank. 5. Save for a member who is an exempt authorised nominee, a member shall not be entitled to appoint more than two proxies to attend and vote at the same meeting. Where two or more proxies are appointed, the proportions of shareholdings to be represented by each proxy must be specified in order for the appointments to be valid (please see note 9 below). Where a member of the Bank is an authorised nominee as defined under the Securities Industry (Central Depositories) Act, 1991, it may appoint not more than two (2) proxies in respect of each securities account it holds with ordinary shares of the Bank standing to the credit of the said securities account. 6. A member who is an exempt authorised nominee for multiple beneficial owners in one securities account (“Omnibus Account”) may appoint any number of proxies in respect of the Omnibus Account. 7. In the case where a member is a corporation, this Form of Proxy must be executed under its Common Seal or under the hand of its Attorney. 8. All Forms of Proxy must be duly executed and deposited at the Registered Office of the Bank at Level 8, Wisma Hong Leong, 18 Jalan Perak, 50450 Kuala Lumpur not less than 48 hours before the time and date of the meeting or adjourned meeting. 9. In the event two (2) or more proxies are appointed, please fill in the ensuing section: Name of Proxies % of shareholdings to be represented Then Fold Here AFFIX STAMP The Group Company Secretary Hong Leong Bank Berhad (Company No. 97141-X) Level 8, Wisma Hong Leong 18 Jalan Perak 50450 Kuala Lumpur Malaysia 1st Fold Here (97141-X) REQUEST FORM To : Corporate Affairs & PR Department Level 3, Wisma Hong Leong 18, Jalan Perak 50450 Kuala Lumpur Malaysia Contact person Email Telephone No. Facsimile No. : : : : Marziah Mohamed marziah.mohamed@hlbb.hongleong.com.my 603-2164 2828 (ext 8563) 603-2732 7902 Hong Leong Bank website : www.hlb.com.my Please send me a printed copy of Hong Leong Bank Berhad 2012 Annual Report. Name of Shareholder: I.C./Passport/Company No.: CDS Account No.: Correspondence Address: Telephone No.: ………………………………………….……………….…………… ………………………………………….……………….…………… ………………………………………….……………….…………… ………………………………………….……………….…………… ………………………………………….……………….…………… ………………………………………….……………….…………… ………………………………………….……………….…………… Signature of Shareholder …………………………………………… Date Note to Shareholders: The printed copy of the Annual Report will be forwarded to you within 4 market days from the date of receipt of your request. Then Fold Here AFFIX STAMP Corporate Affairs & PR Department Hong Leong Bank Berhad (Company No. 97141-X) Level 3, Wisma Hong Leong 18 Jalan Perak 50450 Kuala Lumpur Malaysia 1st Fold Here