contents - Doha Bank
Transcription
contents - Doha Bank
contents Message from the Managing Director ........................................................ Message from the CEO .............................................................................. Doha Bank Announces 5% Profit Growth with Highest Return on Equity ... Doha Bank Wins The Bizz 2012 World Business Leader Award ................... Doha Bank’s Board submits a recommendation to increase the capital of the bank by 50% ................................................................. Infrastructure: a Catalyst for Regional Growth and Opportunities .............. Doha Bank Wins The Golden Europe Award .............................................. 2 3 4 6 7 8 12 Infrastructure Boom in GCC will Encourage Active Participation from Developing Markets ...................................................... SME Sector Will Be the Backbone for Sustainability in Qatar Economy and Support Diversification ........................................................................ Qatar is in Substantive Compliance of AML/ CFT ....................................... Doha Bank and Lulu Hypermarkets Celebrating a Grand Year of Success ... Doha Bank Inaugurates Lulu Al Khor Electronic Branch .............................. Doha Bank Launches “Go for Gold” Campaign ......................................... Get a Loan Against Your Owned Gold from Doha Bank ............................. Doha Bank enters in agreement with Indiabulls for NRI Home Loans .......... Doha Bank Assurance Company LLC (DBAC) Opens First Retail Branch ...... Doha Bank and iLoveQatar.net Join Efforts to Make a Difference in Qatar .. The Best Car Loan Offer in Qatar... Brought to You by Doha Bank ............. Doha Bank Announces the Lucky Winners of MasterCard’s ........................ Be the Next Millionaire This Month September Prizes ................................. Light News ................................................................................................ For any queries, feedback or suggestions, please do not hesitate to write to us at: • prdesk@dohabank.com.qa • www.dohabank.com.qa 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Message from the MD Marking the end of the third quarter of 2012 and the issuance of the audited financial statements for that period, I would like to express my sincere thanks and gratitude to H.E. the Chairman of the Board, Board Members, CEO, Group Heads and all staff for their outstanding performance and achievements over the previous nine months of 2012. During that period, we were able to achieve greatly as we launched many innovative banking services and products and improved the existing ones through the addition of new attractive features. The e-banking products and services were among the most successful ones. We would also like to note that Doha Bank’s Board of Directors, chaired by H.E. Sheikh Fahad Bin Mohammad Bin Jabor Al Thani, has resolved in its meeting held on Tuesday, 18 September 2012, to submit a recommendation to the Extraordinary General Assembly to increase the capital of the bank during the first quarter of 2013 by 50% to meet the bank’s strategic business development requirements. We are now in the process of conducting the necessary studies to identify the proper mechanisms to follow in implementing this resolution. Naturally, the instruments, issue’s value and premium, date of issue and any other related details would be disclosed in accordance with the enforced laws after completion of the necessary studies and obtaining the approval of the competent authorities. Undoubtedly, the proposed capital increase will enhance the shareholders’ equity base, and support the bank in achieving its strategic goals at the local, regional and international levels. It will also strengthen the bank’s ability to lend and compete, especially in the light of the anticipated boom in the various economic sectors in Qatar in the years to come. Further, such an increase will help the bank meet the planned growth ratios set out in its balance sheet and income statement and realize the highest levels of performance. Despite the fierce competition in the Qatari market and the implications of the global financial crisis that is still ongoing since more than four years, we have achieved high growth ratios in most financial indicators, including a high growth rate in net profit for the first nine months of 2012 by 5% and with a value of QR 1.061 billion, while the return on average equity and the return on average assets reached 21,2% and 2,69% respectively. With solid financial solvency characterizing Doha Bank at the local and global levels, the innovative banking services and products introduced by the bank and its leading role in carrying the banking experience in Qatar to new horizons, we have earned the appreciation and recognition of 2 HE Sheikh Abdul Rahman Bin Mohammed Bin Jabor Al Thani (Managing Director) professionals in the financial and banking industry. In addition to the prizes that we have won during the past years, we were conferred with many new international prizes, as we were named “the Best Bank in Qatar” for the year 2012 and “the Most Innovative Bank” by Global Banking Finance Magazine. The bank has also been awarded with the “Golden Peacock Prize for Corporate Social Responsibility” for the year 2012 as well as the “World Leader Business Award” by the World Confederation of Business. The Qatari economy is still witnessing good growth rates despite the recession that has prevailed over various economies worldwide. Further, Qatar’s winning the bid to host the FIFA 2022 World Cup will boost the various economic sectors and infrastructure development projects in the coming years. Therefore, we expect the management and staff of the bank to exert more efforts to achieve our targets. Needless to say, realizing our goals will require close cooperation and coordination among all of us. This also means that we should work harder together as one team during the coming period with a view to realizing our aspired objectives. Finally, I would like to reiterate my appreciation and thanks to the Board, Management and staff who have all contributed in these achievements. However, we still have a lot to do and achieve and other goals to aspire to. We are confident that you will stand up to the challenges of the coming period and we will be sure to extend our sincere support and assistance. Best Regards, Abdul Rahman Bin Mohammed Bin Jabor Al Thani The Managing Director Message from the CEO Doha Bank had a very promising year so far in 2012 and we look forward to more excitement in the fourth quarter. We have planned to increase the capital of the bank during the 1st quarter of 2013 by 50% to meet the bank’s strategic business development requirements. In the month of September 2012, Doha Bank also conducted its International road shows & knowledge sharing sessions in Dubai, Kuwait and Doha. During the Road show in Kuwait, we launched the SME product suite in Kuwait market. In the moment of pride, Doha Bank won the prestigious The Bizz 2012 – World Business Leader award from World Confederation of Businesses for Corporate Achievement, Innovation, Corporate Social Responsibility, Quality Commitment and Excellence. Adding to our genre of awards, Doha Bank won the prestigious Golden Europe Award for Quality and Commercial Prestige in July 2012. In August 2012, Doha Bank Assurance Company (DBAC) also opened its first Retail Insurance Branch at C Ring Road. Doha Bank also celebrated the anniversary of the Lulu Hypermarket and Doha Bank dream card which is a great success amongst the customers on account of its first class services and customer centric offers. Later in August 2012, Doha Bank launched its “Go for Gold” campaign, which provides an opportunity to buy gold bars from the bank. Dr. R. Seetharaman (Group CEO) Doha Bank has appointed Mr. Suresh Bajpai as Head of Retail Banking in July 2012. Suresh earlier held the position of the Managing Director and Global Head of Commercial Banking at Citibank, New York. Doha bank also organized an event at the Doha Bank Tower to mark the “Launch of Bullion Initiative”. Doha Bank has always maintained that Customer is our priority and we look forward to many more initiatives for the customers. On the Corporate Social Responsibility front, Doha Bank and iLoveQatar.net (ILQ) concluded a pact to support each other in engaging with the local communities residing in Qatar with the common goal of “Making Qatar a better place”. In another innovative initiative, Doha Bank has released a new application for Ramadan dedicated to all the people who want to know the exact prayer time throughout the holy month, engage in the QUR’AN Al Kareem Recitals and in calculating the Zakat. Thanks and Regards Dr. R. Seetharaman (Group CEO) 3 Doha Bank Announces 5% Profit Growth with Highest Return on Equity HE Sheikh Fahad Bin Mohammad Bin Jabor Al-Thani (Chairman) His Excellency Sheikh Fahad Bin Mohammad Bin Jabor Al-Thani, Chairman of the Board of Directors of Doha Bank, announced Doha Bank’s financial results for Q3 2012. Net profit for Q3 2012 recorded an impressive QR 1,061 million which represented a growth of 5% as compared to QR 1,011 million for the same period in 2011. H.E. Sheikh Fahad said “This is another outstanding result and is a clear demonstration that Doha Bank continues to perform consistently.” The Bank increased net operating income by 3% to QR 1.8 billion. Total assets increased by more than QR 2.8 billion, a growth of more than 5.6%, from QR 50 billion as at 30 September 2011 to QR 52.8 billion as at 30 September 2012. Net Loans & Advances increased to QR 31.4 billion from QR 28.4 billion for the same period last year, registering a growth of 10.6%. Deposits showed a year on year increase of 2.8% from 30.2 billion to QR 31.1 billion as at 30 September 2012 which is evidence of the strong liquidity position of the Bank. His Excellency Sheikh Abdul Rahman Bin Mohammad Bin Jabor Al-Thani, Managing Director of Doha Bank said “Through the strategic utilization of shareholder’s funds in order to maximize our performance levels, the return on average equity is 21.2% as at 30 September 2012 which is the highest in Qatar. The Bank, given the scale of operations, has achieved a very high return on average assets of 2.69% as at 30 September 2012 which is a clear demonstration of optimum asset allocation strategies”. Talking on the key achievements in the third quarter of 2012, Dr. R Seetharaman, Group Chief Executive Officer, highlighted the unique innovations and initiatives from Doha Bank. Dr. R. Seetharaman said, “The Board of Directors has resolved in its meeting held in September to submit a recommendation to the Extraordinary General Assembly to increase the capital of the bank during the 1st quarter of 2013 by 50% to meet the bank’s strategic business development requirements. The instruments, issue’s value and premium, date of issue, and any other related details would be disclosed in accordance with the enforced laws after completion of necessary studies and obtaining the approval of the competent authorities.” On the Retail front, Dr. R.Seetharaman, said, “Doha bank strengthened its Gold Bullion offerings by launching ‘Go for Gold Campaign’. You can buy the purest gold bars, in flexible denominations of 5 grams up to 1 kilogram at the most competitive price. In addition to this, Doha Bank for the 4 HE Sheikh Abdul Rahman Bin Mohammed Bin Jabor Al Thani (Managing Director) first time in Qatar introduced ‘Loan against Pre-Owned Gold’. This summer Doha Bank also introduced the ‘Best Car Loan Offer’ in Qatar, which comes with 0% interest rate up to six months leading to the lowest rate for the entire duration. In addition, you get a 3 months grace period on your car loan installments, competitive rates on your car insurance and a package of unique value added products and services. Doha Bank announced the lucky winners of MasterCard’s Travel, Spend and Win promotion. Doha Bank together with LULU Hypermarkets Inc., the leading departmental and hypermarket chain in the GCC, recently held a very special event to mark the first anniversary of the launch of the LULU Doha Bank Shopping credit card. The LULU Doha Bank shopping credit card is Qatar’s first shopping credit card and the only credit card that guarantees an instant 5% savings on all purchases made across all LULU Hypermarkets in Qatar to cardholders. Doha Bank conducted the 6th Al Dana draw in July 2012. This year alone, Al Dana has awarded QR 6 million to 44 loyal Al Dana winners who have maintained a minimum monthly balance of QR 1000, while giving extra chances with every additional QR 1000 to ensure loyalty is reciprocated with a bucket of cash. Doha Bank has introduced the Small and Medium Enterprises Product line in its overseas branch of Kuwait, in addition to the offerings in Qatar and UAE market.” Doha Bank augmented its expansive network by opening an Electronic Branch in Lulu Shopping Mall in Al Khor. This will help Doha Bank to serve Qatar’s communities in every corner of the country. Doha Bank also announced that it’s wholly owned insurance subsidiary Doha Bank Assurance Company LLC has opened the first Insurance Branch fully dedicated to Retail on the Ground Floor of their C Ring Road Headquarters. Doha Bank continued its efforts of conducting knowledge sharing sessions, by hosting the “Market Opportunities, Risks and Solutions” session for the benefit of its customers in Doha. HE Sheikh Abdulla bin Saud Al Thani, the Governor of Qatar Central Bank was the Chief Guest at the seminar. This was followed by two more seminars in Kuwait and Dubai. These knowledge sharing sessions were attended by Diplomats, Charge’ d’ affairs representing respective foreign embassies, customers of Doha Bank, renowned bankers, industrialists, analysts, economists and regulators from GCC. Dr. R.Seetharaman addressed these gatherings as the keynote speaker. In a moment of pride and excitement, Doha Bank has received “The Bizz 2012 – World Business leader” award from World Confederation of Businesses. For their visionary Leadership and continuous mentoring H.E. Sh. Fahad Bin Mohammad Bin Jabor Al Thani – Chairman, H.E. Sh. Abdul Rahman Bin Mohammad Bin Jabor Al Thani – Managing Director and Mr. Ahmed Abdul Rahman Yousuf Obaidan Fakhroo – Vice Chairman were awarded with “Excellence in Business Leadership”. During the same ceremony, Dr. R. Seetharaman was also recognized as “World Leader Business person” for his invaluable contributions. Doha Bank has also won the prestigious “Golden Europe Award for Quality and Commercial Prestige.” On the Corporate Social Responsibility front Doha Bank and iLoveQatar.net concluded a pact to support each other in engaging with the local communities residing in Qatar. Marked as the first partnership of its kind in Qatar, the two organizations have come together with the common goal of “Making Qatar a better place”. In another innovative initiative, Doha Bank has released a new application for Ramadan dedicated to all the people who want to know the exact prayer time throughout the holy month, engage in the QUR’AN Al Kareem Recitals and in calculating the Zakat in both currencies Qatari Riyals and USD, whereby you can grow your wealth, the gold price per gram and play to calculate your Zakat. Recognizing this performance, International rating agencies, Moody’s, Standard & Poor’s, Capital Intelligence and Fitch Ratings, have assigned a stable outlook for Doha Bank owing to its consistently strong financial fundamentals, asset quality, and robust liquidity. Doha Bank has been applauded by renowned financial sector analysts for its pioneering and leadership role in taking Financial Services experience in the Middle Eastern region to newer heights. 5 Doha Bank Wins The Bizz 2012 World Business Leader Award Dr. R. Seetharaman, Doha Bank Group CEO, receiving the The Bizz 2012 – World Business leader award from World Confederation of Businesses, at a ceremony held on 16th September 2012. Doha Bank, a prime and progressive bank in Qatar, has won the prestigious The Bizz 2012 – World Business leader award from World Confederation of Businesses. Dr. R. Seetharaman, Doha Bank Group CEO, received the award at a glittering ceremony held on 16th September 2012 at the Sharq Village Hotel in Doha, Qatar, attended by business leaders, bankers, academics and policy makers. This award was presented to Doha Bank for its corporate achievement, Innovation, Corporate Social Responsibility, Quality Commitment and Excellence. For their visionary leadership and continual mentoring, H. E. Sh. Fahad Bin Mohammad Bin Jabor Al Thani, Chairman, H. E. Sh. Abdul Rahman Bin Mohammad Bin Jabor Al Thani, Managing Director and Mr. Ahmed Abdul Rahman Yousuf Obaidan Fakhroo, Vice Chairman, were awarded with Excellence in Business Leadership. During the ceremony, Dr. R. Seetharaman was also recognized as World Leader Businessperson for his invaluable contributions. ¡ A dynamic, modern bank with enduring age-old values Dr. Seetharaman, while expressing his happiness on the receipt of the award said, “The Bank has been completely transformed into a dynamic entity with strong values and customer-centric approach and has sustained the same over a period of time. It has been recognized as a dynamic, modern bank with enduring age-old values. The bank has achieved very impressive results over the last eight years of its history. This has been a combined result of the Board’s Vision, management and employee dedication and a tremendous customer response. The Bank has carved a niche for itself in the GCC focused activities by embarking upon a dynamic growth strategy. Doha Bank’s signature is “Sustainable Outperformance”. We are the trendsetter in introducing many innovative products and services in Qatar. Our consumer-centric technology solutions are credited with being the first introduced in the Qatar market. Performance, Innovation, Quality and Security are the supreme features of Doha Bank and we have been able to demonstrate these parameters consistently. The operating efficiency, asset allocation model, unique international strategy and perfect execution blend 6 together to provide an almost unparalleled force in global banking”. ¡ A dominant position across the Middle East Doha Bank has established a dominant position amongst the financial institutions across the Middle East, with 32 state-of-art local branches, 10 e-branches, 13 pay offices and more than 110 ATMs. Doha Bank operations are geographically spread across strategic locations in the State of Qatar and the bank also operates full-fledged branches in Dubai and Kuwait, and has representative offices in Turkey, Japan, Singapore, China, Abu Dhabi in the UAE, South Korea, UK and Germany, encompassing a robust and strategic network of correspondent banking relationships. ¡ A stable outlook for Doha Bank International rating agencies, Moody’s, Standard & Poor’s, Capital Intelligence and Fitch Ratings, have reaffirmed the ratings and assigned a stable outlook for Doha Bank, owing to its consistently strong financial fundamentals, asset quality, and strong liquidity position. Doha Bank has been applauded by renowned financial sector analysts for its pioneering initiatives and its leadership role in taking Financial Services experience in the Middle Eastern region to new heights. Dr. Seetharaman concluded, “It is indeed heartening to note that Doha Bank is now a respected brand, not just locally but also internationally. Only a consistent performance will ensure that we remain as the best performing bank and I am sure we as a team will excel and stay ahead of the competition”. 6 Doha Bank’s Board Submits a Recommendation to the Extraordinary General Assembly to Increase the Capital of the Bank by 50% H.E. Sheikh Fahad Bin Mohamed Bin Jabor Al-Thani, Chairman of Doha Bank, disclosed that the Board of Directors has resolved in its meeting held on 18/9/2012 to submit a recommendation to the Extraordinary General Assembly to increase the capital of the bank during the 1st quarter of 2013 by 50% to meet the bank’s strategic business development requirements. He added that the instruments, issue’s value and premium, date of issue, and any other related details would be disclosed in accordance with the enforced laws after completion of necessary studies and obtaining the approval of the competent authorities. His Excellency also said that the proposed capital increase will enhance the shareholders’ equity base and support the bank’s propsects for achieving its strategic goals at the local, regional and international levels. It will also strengthen the bank’s lending ability and improve its competitive edge, especially in the light of the anticipated boom in various economic sectors in Qatar in the coming years. The proposed capital increase would also enable the bank to realize the targeted growth in its balance sheet and income statement and achieve highest levels of performance. Finally, H.E. Sheikh Fahad reiterated that the implementation of this resolution is subject to the approval of the competent authorities. Fahad Bin Mohammad Bin Jabor Al Thani (Chairman) 7 Infrastructure: a Catalyst for Regional Growth and Opportunities H.E. Sheikh Abdullah Bin Saoud Al Thani, Governor of Qatar Central Bank, with members of Doha Bank’s Board of Directors and Executive Management. Major infrastructure projects, such as airports, metro rail networks, deep water ports and marinas, transport network upgrades, new hospitals, schools and in some cases, entire cities, are planned over the next 5 to 15 years across the GCC. These multi-billion US$ projects are not only essential for the continuing prosperity of individual nations; they also offer huge opportunities for businesses and industry. Doha Bank hosted a series of knowledge sharing events entitled “Market Opportunities, Risks and Solutions“ across the region during September. Business owners and C-level managers were invited to attend to hear experts discuss how major planned developments are set to 8 drive market dynamics over the medium to long term. ¡ Experts deliver insight on future growth prospects The exclusive seminars took place in three of the region’s dominant commercial centres, namely Doha, Kuwait and Dubai, on the 10th, 12th and 26th September respectively. Each event included a selection of market briefings from Doha Bank as well as industry experts and analysts from various key organisations active in each of the three cities. Briefings were shared from specialists at Wells Fargo Bank, Axis International Insurance Surveyors, Cunningham Lindsey Loss Adjusters and Latham, Watkins Joint Venture and Tsaheel Centre for business developments. Doha Bank Group CEO, Dr. R. Seetharaman, moderated the panel discussion comprising industry experts at the knowledgesharing seminar on “Market Opportunities, Risks and Solutions“, in Dubai on 26th September 2012. ¡ Doha – “Multiple infrastructure projects in the pipeline” Qatar has faired well over the past decade, with steady growth and stability. Major projects are planned for Qatar’s infrastructural development in anticipation of FIFA 2022, with infrastructure, commerce and population numbers set to rise significantly over the next 10 years. There are significant infrastructure projects that are either planned, in progress or nearing completion. These include large-scale city developments such as Mushaireb, Barwa City and the Lusail City Project, New Doha Port, Doha New International Airport, a city-wide metro rail network, utilities upgrades, major road network upgrades in addition to ongoing petrochemical plant and infrastructure expansion. The Public private partnership has worked effectively in Qatar and this will continue to be developed over the long term. ¡ Kuwait – “Strong growth in 2012 to continue” Kuwait is expected to achieve grow of 6.5% during 2012. Global trade has shown an increasing trend in the past few years with trade surplus exceeding 40B US$ in 2011. Kuwait trade surplus will contribute close to 7% of GCC trade surplus in 2011. Consumer spending in Kuwait is set for another strong year in 2012 backed by solid salary increases and an improving employment scenario. But the real gamechanger for the nation is the acceleration of the government’s development plan, which is widely expected by the banking sector soon. ¡ Dubai – “Master Plan for Urban Development” Dubai’s strategic plan of 2015 and Abu Dhabi Economic Vision 2030 are driving growth in the UAE. GDP at current prices of GCC economies will grow at 11% in 2012 over $1.5 trillion. Dubai is introducing a master plan for urban development that is expected to open up about 950,000 jobs by 2020. As a result, major infrastructure projects are scheduled for the UAE and the recent regulatory reforms introduced by UAE central bank will pave the way for an improvement in large-scale project delivery over the next decade. 9 Dr. R. Seetharaman, Doha Bank Group CEO, delivering the key note speech at the Market Opportunities event in Dubai . ¡ “Market Opportunities, Risks and Solutions“– A timely event With major infrastructure projects coming online, the events in Doha, Kuwait and Dubai provided timely and valuable insight into local market dynamics along with positive forecasts for each nation’s future prospects and the region as a whole. HE Sheikh Abdulla bin Saoud Al Thani, the Governor of Qatar Central Bank was the Chief Guest at the knowledge sharing seminar which was held at Four Seasons Hotel, Doha on 10th September 2012. At each event, a panel of speakers, welcomed by Doha Bank’s Group CEO, Dr. R Seetharaman, included Mr Aryam Vázquez - Global Emerging Markets’ Economist, Wells Fargo’s International Group, Mr Ian C Golt - Technical Director, Construction, Axis International Middle 10 East, Mr Carl Roberts- Senior Loss Adjuster at Cunningham Lindsey LLC and Mr Ahmad Anani - Counsel, Latham & Watkins LLP, a premier global law firm in Qatar. ¡ Stability from global turmoil Speaking at the knowledge-sharing seminars, Dr R. Seetharaman highlighted current global and regional trends as well as the key developments from the recent economic crisis to date. He also elaborated on the financial stability of the world economies, the economic outlook of the world economies in consideration of the on-going crisis, the policy changes that are required at a macroeconomic level and financial/monetary levels to emerge out of the current financial crisis. During his addresses he mentioned that global economic growth is expected to drop in 2012 compared to 2011. He believes the advanced economies’ debt issues are not yet Doha Bank Group CEO, Dr. R. Seetharaman, moderated the panel discussion comprising industry experts at the knowledge-sharing seminar on “Market Opportunities, Risks and Solutions“, in Kuwait on 12th September 2012. resolved and the emerging economies are also slowing down. He continued to highlight the proactive measures taken by the region’s governing authorities to monitor and manage the crisis and its impact on customer confidence. ¡ Discussion on driving regional growth Dr. R Seetharaman moderated a panel discussion at each of the events comprising of industry experts. As part of these discussions, Mr Aryam Vázquez, Global Emerging Markets’ Economist, Wells Fargo’s International Group, presented his theories on ‘How infrastructure projects will change the GCC economies’, explaining that infrastructure-led activity is serving as a driver of regional economic growth and is a robust mechanism to strengthen social fabric, advance diversification and generally improve the quality of life. ¡ Managing and reducing risk Mr Aryam Vázquez was followed by Mr Ian C Golt, Technical Director, Construction, at Axis International ME, who spoke on “Risk identification in insurance“. He gave insights on risk management, components of risk and various insurable risks. Mr Carl Roberts, Senior Loss Adjuster at Cunningham Lindsey LLC, covered ‘Project Risk Solutions’ and presented his theories on risk matrix, various risk management techniques and key points to be considered in insuring projects. ¡ Venture structures for success Mr Ahmad Anani, CEO, Tsaheel Centre for Small business developments, explained how to structure a successful Joint Venture (JV) in the various nations. At each event he went into the specifics of setting up Joint Venture companies in each of the countries, for example in Qatar he emphasised the Qatari legal system and its recognition of unincorporated JVs. He also highlighted the differences between incorporated JVs versus Limited Liability Company and Private Joint Stock companies. ¡ Conclusion At the end of the seminar series it was concluded that infrastructure will play a significant role in the region’s market dynamics for years to come. The opportunity for businesses and corporations to take advantage of the projected growth is real and apparent. 11 Doha Bank Wins The Golden Europe Award for Quality and Commercial Prestige Mr. Khalid Al Naima, Head of Public Sector, Doha Bank, receiving the prestigious Golden Europe Award for Quality and Commercial Prestige, at the Quality Summit 2012, held on 16th July 2012 at Le Meridien Hotel in Paris, France. Doha Bank, a prime and progressive bank in Qatar, has won the prestigious Golden Europe Award for Quality and Commercial Prestige. The prestigious award was handed over to Mr. Khalid Al Naima, Head of Public Sector, Doha Bank at the Quality Summit 2012, held on 16th July 2012 at Le Meridien Hotel in Paris, France, attended by distinguished businessmen from different sectors representing 40 countries. This award was presented to Doha Bank for its corporate achievements, prestige, innovation, quality commitment and excellence. Dr. Seetharaman, Group CEO of Doha Bank, while expressing his happiness on receiving the award said, “The Bank has been completely transformed into a dynamic entity with strong values and a customer-centric approach, and has sustained the same over a period of time. It has been recognized as a dynamic, modern bank with enduring age-old values. The bank has achieved very impressive results over the last eight years of its history. This has been a combined result of the Board’s Vision, management and employee dedication and a tremendous customer response. The Bank has carved a niche for itself in the GCC focused activities by embarking upon a dynamic growth strategy”. ¡ A trendsetter in introducing innovative products and services He also added, “Doha Bank’s signature is “Sustainable Outperformance”. We are the trendsetter in introducing many innovative products and services in Qatar. Our consumer-centric technology solutions are credited with being the first introduced in the Qatar market. Performance, Innovation, Quality and Security are the supreme features of Doha Bank and we have been able to demonstrate these parameters consistently. The 12 operating efficiency, asset allocation model, unique international strategy and perfect execution blend together to provide an almost unparalleled force in global banking”. Doha Bank has established a dominant position amongst the financial institutions across the Middle East, with 38 state-of-the-art local branches, 10 e-branches, 13 pay offices and more than 110 ATMs. Doha Bank operations are geographically spread across strategic locations in the State of Qatar and the bank also operates full-fledged branches in Dubai and Kuwait, and has representative offices in Turkey, Japan, Singapore, China, Abu Dhabi-UAE, South Korea, the UK and Germany, encompassing a robust and strategic network of correspondent banking relationships. ¡ A stable outlook for Doha Bank International rating agencies, Moody’s, Standard & Poor’s, Capital Intelligence and Fitch Ratings, have reaffirmed the ratings and assigned a stable outlook for Doha Bank, owing to its consistently strong financial fundamentals, asset quality, and strong liquidity position. Doha Bank has been applauded by renowned financial sector analysts for its pioneering initiatives and its leadership role in taking the financial services experience in the Middle Eastern region to new heights. Dr. Seetharaman concluded, “It is indeed heartening to note that Doha Bank is now a respected brand, not just locally but also internationally. Only a consistent performance will ensure that we remain as the best performing bank, and I am sure that as a team will excel and stay ahead of the competition”. Infrastructure Boom in GCC will Encourage Active Participation from Developing Markets Dr. R. Seetharaman, Doha Bank Group CEO, participating in the Interactive session at Qatar Capital Markets Conference on “Financing Infrastructure in the GCC Countries. How Can Developing Markets Help?“, held at Ritz Carlton Doha, on 19th September 2012. Dr. R. Seetharaman, Doha Bank Group CEO, participated in the Interactive session at Qatar Capital Markets Conference on “Financing Infrastructure in the GCC Countries. How Can Developing Markets Help?“, held at Ritz Carlton on 19th September 2012.The event was attended by regional and global bankers, economists and central bank governors from around the world. Dr. R. Seetharaman also gave insights on project financing trends in GCC in recent years. He said, “Prior to the financial crisis, government infrastructure projects were primarily financed through syndication loans by foreign banks at very competitive prices. During boom times, project financing deals worth over USD30 bn were signed in 2007. In the GCC post 2008 crisis, the availability of project finance dried up and the cost of debt also went up. In August 2007 a tranchesize of USD 2.3 bn in Qatalum Project was financed at L+40 bps before crisis post crisis Riyadh Power Project was financed at L+250 bps going up to 350 bps over the loan life. Post crisis multi-currency loans came in vogue to permit local banks lending in local currencies. Post financial crisis, most MNC banks have withdrawn from project financing space due to USD liquidity constraints back home and capital shoring up needs. The void in GCC project financing space was filled up to some extent by regional banks, export credit agencies (ECAs) and bonds markets”. ¡ Major project financing deals in the GCC Dr. R. Seetharaman highlighted major project financing deals in the GCC in recent years. He said, “JBIC Bank provided about $17bn of financing in 2011 for projects in the Middle East, including $697mn for Marubeni Corp’s $1.6bn power-plant project in Oman and a $1.5bn power project in the UAE. Of the $7.2bn in debt raised for Qatar’s Barzan natural-gas project in December 2011, $2.55bn was provided by export credit agencies. Japan gave $1.2bn, Korea lent $1bn and Italy provided $355mn. Foreign Banks are unlikely to be prepared to provide the required long term project finance on account of need for Basel III capital preservation and ongoing Euro crisis. Local banks have limited capacity to provide long term financing. A hybrid structure could be developed – where syndicates of banks can provide the initial project financing underwriting the construction risks and upon operation of projects, refinancing could take place through bond issues. Alternatively, project entities can issue bonds (with sovereign guarantee) during the construction phase, and banks refinance the bonds upon projects getting operational”. ¡ The role of bond markets for project financing Dr. R. Seetharaman highlighted the role of bond markets for project financing. He said, “Bonds targeting project finance can be an attractive way to target developing economies as such bonds are long dated and investors searching for enhanced returns in the current low yield environment. GCC infrastructure bonds targeting project segment may be an attractive option to investors looking for yield because the projects are typically backed by more financially sound and highly rated governments, and have stable, visible contractual cash flows. GCC institutions have encouraged indirect participation of Asian economies through bond issues. Pre 08-09 period, Asian economies participation was 5-10% in a debt issue. Now they are generally around 15-20%.GCC institutions such as Abu Dhabi National Energy Co and and Bahrain-based Gulf Investment Corp have tapped funding from the Malaysian ringgit market. NBAD and ADCB have tapped ringgit sukuk market in 2010“. ¡ The role of asset management for project financing Dr. R. Seetharaman highlighted the role of asset management for project financing. He said, “Asset managers are often the primary gateway for foreign institutional investors seeking to make foreign direct investments in a country. Asian investors, especially from China, are keen to consider investment propositions from the region. Governments can also establish infrastructure funds in collaboration with the private sector. Asset managers can target the large and rapidly growing middle class populations of China and India“. In his concluding remarks, Dr. R. Seetharaman said, “Infrastructure boom in the GCC will encourage active participation from developing markets“. 13 SME Sector Will Be the Backbone for Sustainability in Qatar Economy and Support Diversification Dr. R. Seetharaman, Doha Bank Group CEO, speaking on “Managing your money“, during the Qatar Capital Markets Conference on “Financing Infrastructure in the GCC Countries. How Can Developing Markets Help?“, held at Ritz Carlton Doha, on 19th September 2012. Dr. R. Seetharaman, Doha Bank Group CEO, participated in the Qatar Success Series - Private Sector Forum on Business and Finance, held on 25th September 2012, at St. Regis Hotel, Doha. He spoke on “Managing your money“. The event was attended by regional bankers, industry experts and Business professionals. Dr. R. Seetharaman gave insights on the global trends in SME industry. He said, “SMEs are an important source of innovation processes, products, and services and can be more efficient at producing innovation than large firms. Small business has led the U.S. out of every recession after the Great Depression until now. SME sector contribution to India’s exports increased to over 44 per cent by 2012 with the help of modernised technology. SMEs make up the backbone of the British industry and will need to take advantage of the abundance of highly skilled graduates leaving university looking for work. SME as a foundation of the Japanese industry is accounting for over 99% of all businesses in Japan and is accounting for over 71% of the total work force in Japan. With unemployment being an issue prevailing in developed economies, promoting SMEs will be one of the key areas for government to consider removing unemployment issues”. ¡ SMEs is one of the fastest growing sectors in the GCC Dr. R. Seetharaman highlighted the trends in the SME sector in the GCC. He said, “SME is one of the fastest growing sectors in the GCC and contributes in the range of 15% to 30% of each of the GCC states, the highest being in the UAE. SMEs in Saudi Arabia represent almost 93 percent of total enterprises and account for about 24.7 percent of total employment. An effective way to expand the true economic potential of SMEs in Saudi Arabia is to launch a national SME Authority – an independent public sector body which coordinates closely with govt and private organisations. In Kuwait, small enterprises that have less than 20 employees constitute about 97% of the total number of existing enterprises. The majority of small enterprises are concentrated in services & retail sectors. Omani and Qatari Banks are bullish on the SME lending segment”. Dr. R. Seetharaman gave insights on the SME sector in Qatar. He said, “Enterprise Qatar, an early initiative linked to QNV 2030, will provide a focal point for stimulating services for small and medium-size enterprises and support diversification. Enterprise Qatar will also share risks with the private sector through participation in equity and business support services. Enterprise Qatar will strengthen the SME business environment; making it more viable for SMEs to take a prominent role in Qatar’s economy”. 14 ¡ Doha Bank a pioneer in SME banking Dr. R. Seetharaman highlighted the major offerings of Doha Bank in the SME sector. He said, “Doha Bank has pioneered SME Banking through its TATWEER program with the aim of financing the business requirements of the SME sector which covers funded and non-funded on short term and medium term basis. Further, DB as a partner bank in Qatar Development Bank (QDBs) Al Dhameen program are fully geared to provide project-financing to mainly the manufacturing and services sectors, which are eligible under the program. Some of DB’s SME customers are first time borrowers, and such organisations are not tuned to meet the banking requirements. As part of the education process, we advise clients to have good system to track cheque issuance, cash flow statements on monthly / quarterly basis, annual budget covering capex and working capital requirement etc. We also insist on getting the borrowers to get their annual accounts audited”. ¡ Challenges faced in SME lending Dr. R. Seetharaman gave insights on challenges faced in SME lending in Qatar. He said, “In terms of utilization of the facilities, there could be challenges after obtaining facilities, because the company requests were based on assessment of their needs. However, intervening business dynamics could change this. For example, instead of local purchase, now they start importing, which needs to be backed by different facilities like Letter of Credit (LC). In some instances, client insists on higher facilities that are granted based on their projected requirements, which do not materialize. There may also be situations where financial institutions may have restrictions in lending to SMEs due to absence of signature on the required documents, audited financials and poor credit history. Many challenges are faced by banks in handling SMEs. Some of them include limited credit history, low quality of information, dependence of selective individuals, high growth rates, diversification into new areas. Banks typically do not consider industrial land and property as eligible collateral, as the land is owned by the government, considerably reducing SMEs options. Banks also do not consider primary residences as eligible collateral coverage as liquidation is complicated and burdensome”. In his closing remarks, Dr. R. Seetharaman said, “The SME sector will be the backbone for sustainability in Qatar economy and support diversification”. Qatar is in Substantive Compliance of AML/ CFT The challenges in Anti-money laundering/ combating the Financing of Terrorism (AML/CFT) are faced by global financial institutions. The challenges in Anti-money laundering/ combating the Financing of Terrorism (AML/CFT) are faced by global financial institutions recently. Certain global financial institutions faced issues such as violation of US anti-money laundering laws. This is the latest challenge faced by the global financial industry in addition to the Libor rigging issue and the global financial instituions are also working on various measures. It is time we review the Anti- Money laundering scenario prevailing in the GCC.GCC has some very specific financial transaction not prevalent in western developed countries. It is important to understand and integrate them in mainstream financial system with adequate controls. Implementation of Financial Action Task force on Money laundering (FATF) recommendations can only be effective if concepts are applied to local environment. MENA FATF has duly recognized that and has made a good beginning. The working group had suggested various measures to make financial transactions through above modes FATF compliant. Post Sep 11, 2001 many concrete steps have been taken in Qatar. A law promulgated in Sep, 2002 (Law number 28 of year 2002). Decree No. 21 in November, 2003 (Subsequent to review of implementation, further refinement to some provisions of Law no. 22). Law no 3 in 2004 promulgated in Feb 2004 for combating financing of terrorism. The law is very comprehensive includes authority, committees, regulation, monitoring and imposing sanctions. legal persons and arrangements, stronger requirements when dealing with politically exposed persons (PEPs), expanding the scope of money laundering predicate offences by including tax crimes, an enhanced risk-based approach which enables countries and the private sector to apply their resources more efficiently by focusing on higher risk areas, more effective international cooperation including exchange of information between relevant authorities, conduct of joint investigations, and tracing, freezing and confiscation of illegal assets and better operational tools and a wider range of techniques and powers, both for the financial intelligence units, and for law enforcement to investigate and prosecute money laundering and terrorist financing. All banks in Qatar are required to install a proper monitoring system and appoint a qualified AML officer responsible for: Polices & Procedures Know your customer (KYC), suspicious transactions (reporting & record keeping) and Staff awareness of AML regulations. ¡ Following up and studying international best practices Qatar is a participant to most of the international forums such as the UN Convention against Illicit trafficking of drug and Psychotropic substances in1988, Arab convention for CTF in1998, UN Convention on suppression of International terrorism in1999, FATF (Financial Action Task Force) and CTF through GCC Sectt, MENA FATF in 2005. Qatar Financial Information Unit (FIU) was established in October 2004. QCB takes a proactive and leading role in entire gamut of AML & CTF measures. Guidelines issued in 1994, 1999 and 2005 have all been consistent with international developments. It comprises detection, prevention and 40+9 recommendations of FATF. The competent AML/CFT Division of QCB, including its units, carries out tasks such as following-up and studying international best practices and codes on AML/CFT to keep pace with, in addition to track domestic and global developments in AML/CFT, following-up of issues that require a joint cooperation between all authorities and regulators with regard to AML/CFT, coordinating all official correspondence and communication between the Central Bank and the National Anti-Money Laundering and Combating the Financing of Terrorism Committee, conducting an ongoing off-site surveillance and on-site inspection of all financial institutions regulated and controlled by the Qatar Central Bank to follow-up on all issues relating to AML/CFT with all financial institutions that are regulated and controlled by the Qatar Central Bank. The Financial Action Task Force (FATF) had recently come with recommendations such as combating the financing of the proliferation of weapons of mass destruction through the consistent implementation of targeted financial sanctions when these are called for by the UN Security Council, improved transparency to make it harder for criminals and terrorists to conceal their identities or hide their assets behind It assures that all financial institutions regulated and controlled by the Qatar Central Bank are in compliance with AML/CFT legal requirements, regulations and guidance issued by the Qatar Central Bank and all other relevant bodies, carry out all relevant AML/CFT resolutions and decisions issued by competent bodies and keep records of all AML/CFT matters. Qatar is in substantive compliance with AML/ CFT. ¡ Qatar participant to most of the international forums 15 Doha Bank and Lulu Hypermarkets Celebrating a Grand Year of Success of the Lulu-Doha Bank Shopping Credit Card A commemorative cake in the shape of the Lulu Doha Bank credit card was cut by the management and staff of both Doha Bank and Lulu Hypermarkets who were present to grace the special event marking the first anniversary of the launch of the Lulu-Doha Bank Shopping credit card. Doha Bank, Qatar’s leading financial institution, together with EMKE Group Lulu Hypermarkets Inc, the leading departmental and hypermarket chain in the GCC، recently held a very special event together to mark the first anniversary of the launch of the Lulu-Doha Bank Shopping credit card. The Lulu-Doha Bank shopping credit card is Qatar’s first shopping credit card and the only credit card that guarantees cardholders an instant 5% savings on all purchases made across all Lulu Hypermarkets in Qatar. As a commemorative cake in the shape of the Lulu Doha Bank credit card was cut by the management and staff of both Doha Bank and Lulu Hypermarkets who were present to grace the special occasion. Doha Bank Group CEO, Dr. R. Seetharaman, stated “This is undoubtedly the most rewarding shopping credit card in town, and customers have enjoyed un-beatable value since June 2011 across all Lulu outlets. What’s more, purchases outside Lulu also enable cardmembers to save 1% thus making shopping a more rewarding experience. Doha Bank is extremely proud and privileged to partner with Lulu to reward our mutual credit cardholders with savings and benefits all year round”. ¡ Card free-for-life to all new customers Part of the anniversary celebration also included an announcement that the Lulu Doha Bank credit card would be available free-for-life to all newly issued cards up to 31 December, 2012. This will allow even more customers to enjoy the unique and rewarding experience that the Lulu-Doha Bank shopping credit cardholders currently enjoy, as the year round 5% savings is the first and only one of its kind jointly extended by a hypermarket/ bank in Qatar. Also present at the celebration, Mr. Mohamed Althaf, Regional Director of Lulu Hypermarkets said: “This unique credit card of ours guarantees customers a 5% savings each time they shop at Lulu. We are delighted to partner with Doha Bank for the mutual benefit of our customers and look forward to working with Doha Bank to come up with more exciting offers in the very near future. 16 ¡ Priority check-out counter Both Doha Bank and Lulu Hypermarkets will continue to collaborate to add more benefits and deliver surprises and offers on an on-going basis to their cobranded cardholders throughout the rest of the year. One of these benefits includes a priority check-out counter for cardholders at all Lulu outlets. As part of an offer with MasterCard, all Lulu Doha Bank Titanium MasterCard holders who used their credit for purchases in Qatar and overseas during 1 April and 30 June 2012 were entered into a lucky draw to win US$10,000 or one of 30 ipads. Two lucky Lulu-Doha Bank Titanium MasterCard holders who used their shopping credit cards, namely Mr. Shailesh Wattamwar and Mr. Harshadkumar S. Chauhan, together with their families, expressed delight at their state-of-the-art iPads which were handed over to them by Doha Bank’s head of retail banking, Mr. Suresh Bajpai, and the executive manager of retail banking, Mr. Nabil Tabbara, at the event. ¡ 5% off purchases All Lulu-Doha Bank credit cardholders who shop at either Lulu Hypermarket in D-Ring Road or Gharaffa, the Lulu Centre in Al Sadd, Lulu Express in Al Rayyan or the brand new Lulu Hyper at Al Khor Mall, receive a whopping 5% off their purchases of groceries, electronics, cosmetics, clothing, footwear, sarees, toys, and all other items offered by Lulu in the department store. The Titanium card benefits also include a warm welcome at airport lounges across the Middle East on production of the card. To apply: simply SMS ‘LULU’ and send it to -92610- or visit any LULU Hypermarket or Doha Bank branch. More information is available at www.dohabank.com. qa, or via calling Hello Doha on 44456000. Doha Bank Inaugurates Lulu Al Khor Electronic Branch Serving Qatar’s Communities at Every Corner of the Country The opening of the Lulu Shopping Mall in Al Khor was attended by H. E. the Vice Chairman Mr. Ahmad Abdul Yousuf Obaidan Fakhro, Doha Bank Group CEO, Dr. R. Seetharaman, Mr. Yusuffali M. A., Managing Director of Emke Group and Mr. Mohammed Althaf, Regional Director of Lulu Hypermarkets-Qatar, and a number of senior Doha Bank officials. During the staggering opening of the Lulu Shopping Mall in Al Khor, which was attended by senior officials from Doha Bank, lead by his Excellency the Vice Chairman Mr. Ahmad Abdul Yousuf Obaidan Fakhro and an assembly of loyal customers, Doha Bank’s CEO, Dr. R. Seetharaman and Mr. Yusuffali M.A., Managing Director of Emke Group and Mr. Mohammed Althaf, Regional Director of Lulu hypermarkets-Qatar, cut the ribbon hand in hand announcing the opening of Doha Bank’s latest and most sophisticated electronic branch facing Lulu Fresh Market. With a lively presence of photographers, videographers and people from the media scene, Doha Bank Group CEO, Dr. R. Seetharaman, asserted Doha Bank’s undivided commitment to delivering a distinguished service and in providing a pleasing banking experience to all customers visiting its branch. ¡ Exclusive standards for convenience On the occasion, Dr. Seetharaman said: “We are glad to witness Lulu’s revolutionary growth in every corner of the country and we are proud to join efforts to bring about absolutely the best. This e-branch will be servicing the entire area and the customers visiting this dynamic versatile mall, with exclusive standards for convenience and a wideranging selection of banking services and products to meet all banking needs, while spending quality time at the mall”. He added: “Because of the Dynamic Lulu Doha Bank shopping credit card, customers in Al Khor can now enjoy the great benefits of saving 5% each time they shop at Al Khor Lulu Mall”. ¡ Benefits for Dream cardholders Mr. Nabil Tabbara, Executive Manager of Retail Banking at Doha Bank, said: “In Al Khor Mall, Doha Bank’s Dream cardholders can also benefit from the valuable Dream loyalty program, whereby they can redeem their Dream Points, which are as good as cash, to go on a free shopping spree at some of the most prominent stores at the Mall, which include Top Note- Al Salam Group, Marhaba Jewelry, Sky Jewelry, Jumbo Electronics, Al Dar Optics, Al Suleiman Jewellers, etc. The new e-branch is well-appointed with internet banking and phone banking facilities, and offers unrivaled services on its multifunctional ATMs, such as cash withdrawals, cash deposit, cheque deposit, bill payments, mobile credit top-ups, charitable contributions and much much more. Also, the electronic branch at Lulu Al Khor offers Doha Bank’s valued customers fast secure e-remittances and at the most competitive rates”. All ingenuities at Doha Bank indeed reflect what the bank’s slogan stands for–“There’s so much to look forward to”. For enquiries, call Hello Doha on 4445 6000, or visit www.dohabank.com.qa. 17 Doha Bank Launches “Go for Gold” Campaign Doha Bank Group CEO, Dr. R. Seetharaman, with senior officials from Doha Bank at the launch of the “Go for Gold”-campaign, which provides an opportunity to buy gold bars from the bank. Doha Bank has launched its “Go for Gold” campaign, which provides an opportunity to buy gold bars from the bank. If you are looking to buy the purest gold bars, in flexible denominations of 5 grams up to 1 Kilograms at the most competitive price, you now have a definite destination – Doha Bank. Rightly, Doha Bank comes your way this summer with sparkling gold from the most prominent renowned Swiss brands to ensure you benefit from the great prospects of investing in gold, to preserve your wealth against unsecure political and economic conditions and the prevailing inflation in the markets. Earlier, Doha Bank launched the gold investment related product, which is remarkably appealing, continues to sustain its leading position by selling gold bars to jewelers, investors and individual customers. Initially, the selling counter is located at its Main Branch at Grand Hamad Street. Corporate Customers and high net worth individuals are offered greater flexibility and security to buy large quantities at the Bulk Cash Center at Grand Hamad Street, with extended working hours from 8:00 a.m. to 1:00 p.m. and 4:00 p.m. to 8:00 p.m., Saturday to Thursday. ¡ A safe haven for investing your money On the occasion, Dr. R. Seetharaman, Doha Bank Group CEO, said: “With investors having concerns on economic developments, it’s no wonder to seek gold as a safe haven for investing your money to reap the opportunities, and we have 18 made it possible for every one of you. Gold as an asset class has also helped investors to protect and create wealth. It continues to act as a vehicle to hedge portfolios against inflation and maintain purchasing power”. “Surely, if you’re looking to buy gold or to diversify your wealth into gold-related products, Doha Bank Treasury Department is at your disposal from 8:00 a.m. till 10:00 p.m. SundayFriday, to assure you get the best service”, said Mr. K. V. Samuel, Executive Manager, Treasury & Investment Department. Mr. Suresh Bajpai, Head of Retail Banking at Doha Bank said: “You can now secure your wealth against inflation with the gold as a traditional store of value in the low-interest yielding economic environment currently prevailing, while benefiting from the greatest flexibility to liquidate the gold at any time, as gold is a highly liquid asset”. For further information, kindly contact our Treasury on 40155330-40155333, call Hello Doha on 44456000, or visit our Main Branch and the Bulk Cash Center, located on Grand Hamad Street. For more information: visit www.dohabank.com.qa. Get a Loan Against Your Owned Gold from Doha Bank The “Loan Against Gold”-campaign is the first time that a bank in Qatar gives everyone in the country the opportunity to get an instant cash loan by pledging their owned gold charms, bracelets and jewelry. Doha Bank announced today, positively astounding news, which will shake the credit market in Qatar. Doha Bank has just announced the launch of an innovative loan product, Cash Loan against your Owned Gold. It’s the first time that a bank in Qatar has launched this product. As of today, everyone in the country can get an instant cash loan by pledging their owned gold charms, bracelets and jewelry. Isn’t this great news? With the assured security of your owned gold that Doha Bank is giving you, whether you are a Doha Bank customer or prospect, you can get instant liquidity without having to sell your belongings. This is certainly a smart way to tuck your gold safely in the bank, and an awesome opportunity to make the best out of it. Now, you can get your gold to Doha Bank, appraise it and obtain a loan up to 60% of the gold value. What makes this loan even more attractive is the fact that the price of gold is based on the best market values and at the most encouraging rates. Excitingly, the loan can be paid off in flexible equated monthly installments up to 36 months period. So what are you waiting for? ¡ Giving customers better purchasing power On the occasion, Dr. R. Seetharaman, Doha Bank Group CEO, said: “We won’t stop exploring innovative methods to deliver the highest value to our customers, especially with regards their financial needs and security. Our loans granted against gold are deliberately designed to give customers better ways of maintaining their purchasing power without forsaking their cherished gold or valuable belongings”. He added: “So don’t wait, visit Doha Bank today and get an oversize loan against your gold, given the current gold prices are at an all-time high this year”. Mr. Suresh Bajpai, Head of Retail Banking at Doha Bank, said: “We are offering our customers the loan against their owned gold, with hassle-free simplified paperwork, quick processing, easy repayment options and attractive interest rates. Besides, they don’t need to transfer their salary in case they are employed”. For further information, call Hello Doha on 44456000. For more information visit www. dohabank.com.qa. 19 Doha Bank Enters in Agreement with Indiabulls for NRI Home Loans Dr. R. Seetharaman, Doha Bank Group CEO, and Mr. Ajit Mittal, Group Executive Director of Indiabulls, after signing the agreement for offering of Mortgage Loans to NRI customers for acquiring properties in India. Doha Bank entered into an agreement with Indiabulls Group for offering of Mortgage Loans to NRI customers for acquiring properties in India. The signing ceremony was held at Doha Bank Head Office at West Bay. The agreement was signed by Dr. R. Seetharaman, Doha Bank Group CEO, and Mr. Ajit Mittal, Group Executive Director of Indiabulls. Indiabulls Group is one of the leading business houses in India in the areas of housing finance, real estate and infrastructure development. Indiabulls Housing Finance Company has its presence through 180 branches in 100 cities across India. ¡ A unique arrangement serving NRI customers Doha Bank’s NRI customers will be able to seek mortgage loans from Indiabulls to acquire properties in India. This is a unique arrangement to serve NRI customers for their property needs back home. Dr. R. Seetharaman said: “The tie-up with Indiabulls will provide an opportunity to Doha Bank NRI customers to approach for housing loans to purchase property in India. We are committed to serving our customers in every possible manner and provide them one more financing product experience, as Doha Bank is the only bank in Qatar to have such arrangements for its NRI customers”. Commenting on the alliance of Indiabulls with Doha 20 Bank, Mr. Ajit Mittal – Group Executive Director, Indiabulls Group, said, “The partnership with Doha Bank marks an important milestone in Indiabulls’ quest for a global footprint, GCC in general and Qatar, Kuwait, and UAE in particular. We are very proud to have partnered with Doha Bank, which is one of the largest retail banks in Qatar – we would serve the growing demand from expatriate Indians for home loans and property acquisition. Our housing projects have evoked a tremendous interest among the NRI community”. ¡ Helping people realize their dreams The Executive Vice President of Indiabulls Group, Mr. Kubeir Khera was also present on the occasion. He said, “Our constant innovations are changing the skylines of Indian cities. Our financial products are helping people realize their dreams. We are glad to be getting associated with Doha Bank”. Mr. Chris Fellner, Head of International Banking, Doha Bank, highlighted that this arrangement will provide convenience to NRI customers to get hasslefree housing loans to acquire properties in their home country, going forward Doha Bank will also expand these offerings through its branches in the UAE and Kuwait. He added that Doha Bank also offers remittances to India as instant credit, the NRI customers can directly transfer money to India from their Doha Bank account. Doha Bank Assurance Company LLC (DBAC) Opens First Retail Branch Doha Bank’s wholly-owned insurance subsidiary, Doha Bank Assurance Company LLC (DBAC), has opened the first insurance branch fully dedicated to retail on the ground floor of their C-Ring Road headquarters. Doha Bank is pleased to announce that it’s wholly-owned insurance subsidiary, Doha Bank Assurance Company LLC (DBAC), has opened the first insurance branch fully dedicated to retail on the ground floor of their C-Ring Road headquarters. In addition to the comprehensive insurance services offered by DBAC to corporate and SME customers, DBAC offers personal lines business, motor, buildings and contents, medical, travel and personal accident insurance coverage, both “off-the-shelf” and “tailormade” to suit the individual customer’s insurance needs. ¡ A key element in the provision of enhanced financial services Dr. R. Seetharaman, Doha Bank Group CEO, said ”Established as a key element in the provision of enhanced financial services of Doha Bank Group to its customers, DBAC is an important component in Doha Bank Group’s ongoing efforts to continue to expand its range of services and to continue to grow and evolve as a one-stop-shop for top quality financial services. DBAC has already established a presence in the Qatar general insurance market for corporate, SME and reinsurance customers, and has now reached a new milestone by entering the retail general insurance segment. In addition, the Retail Division of Doha Bank will continue to offer life insurance services through its Bancassurance outlet on the second floor on C-Ring Road”. DBAC, a fully owned subsidiary of Doha Bank, is the first general insurance company promoted by a Qatari bank to be licensed by the Qatar Financial Centre Regulatory Authority. DBAC has also achieved the ISO 9001:2008 certification, a global symbol of compliance with established standards and business excellence. DBAC has also been awarded Counterparty Credit & Insurer Financial Strength rating of BBB/Stable by Standard & Poor’s. 21 Ready to Be Part of a Greater Community…. Doha Bank and iLoveQatar.net Join Efforts to Make a Difference in Qatar Mr. Nabil Tabbara, Executive Manager of Retail at Doha Bank, with iLoveQatar.net officials, after launching the partnership. iLoveQatar.net (ILQ) and Doha Bank have recently concluded a pact to support each other in engaging with the local communities residing in Qatar. Marked as the first partnership of its kind in Qatar, the two organizations have joined hands with the common goal of ‘making Qatar a better place’. ILQ first started as a web resource and general guide to living in Qatar. It soon launched an open forum, where users were encouraged to share and support each other. It has now become a reliable source for people searching for a comprehensive guide for living in Qatar, a trusted source for serious answers to new developments and occasions in the country, up to the minute news, and a community that’s stretched over to thousands of followers on Twitter, almost 30,000 Facebook fans, and even with a spot on QF Radio. ¡ ILQ a trusted brand in Qatar What makes ILQ special is that it is built around what the people want, giving them a voice and is practically run by the community as well. Profits generated off the website are spent on the community that helped them grow in the first place as well as support charitable causes. Today ILQ has become a trusted brand in the country. Doha Bank believes that engaging with the online communities, including I Love Qatar’s base of tens of thousands of subscribers is important in order to educate them when it comes to banking. This partnership serves equally Doha Bank and I Love Qatar for many reasons. Doha Bank will have an additional cherished station to share its greatest insights and developments which will certainly educate the community greatly, while I Love Qatar will have an addition to the family of facilities that will support its fan base and equally benefit them through offering the best in class access to great banking services. ¡ The “calculated coincidence” With a shared vision in place and on the unique occasion, Mr. Nabil Tabbara, Executive Manager of Retail Banking, said: ”It all started when a young enthusiastic socially 22 responsible gentleman stepped into our offices. It was a ‘calculated coincidence’ that what Doha Bank has always believed in and works towards, was reflected in the initiative behind I Love Qatar, and we are proud to endorse it and support it through this first-time partnership. As of today, Doha Bank will support I Love Qatar’s sincere initiatives by sponsoring the caring messages and events to our loyal customers too”. He continued: “Doha Bank continues to find ways to engage with all communities in Qatar in a two way communications, and we believe that this is where our strength lies. I Love Qatar certainly pleases our determination in interacting not only with Doha Bank customers, but rather with all the people living in Qatar”. ¡ Proud to partner up with Doha Bank Both Mr. Khalifa Saleh Al Haroon, founder of iLoveQatar. net, and Mr. Bassam Al Ibrahim, co-founder of ILQ, regarded the partnership as a milestone to increasing ILQ’s reach. Mr. Khalifa went on to say, “ILQ is built on the foundation of strong partnerships. We are so proud to partner up with Doha Bank. We’ve always been supportive of all of their community focuses and socially responsible initiatives. We’ve made a promise to the community that we’d be doing some great things in Qatar and we believe that Doha Bank can help us do that. I think people will be quite excited with what we have in store”. Mr. Al Haroon added, “we’ll be giving users access to the latest events and news on Doha Bank’s ATM machines, special promotions, partnering up for more charitable causes, and more importantly, giving people more reasons to love Qatar”. Mr. Al Haroon ended, “I’ve really loved working with the Doha Bank team, these guys really are a caring bunch, and they’re geeks too! These guys really love their gadgets and tech, just like us. I can’t wait to share more with everyone as soon as possible”. The Best Car Loan Offer in Qatar... Brought to You by Doha Bank Doha Bank’s Car loan is offered at 0% interest rate for the first six months, a 3 month grace period, competitive rates on car insurance, and a package of unique valueadded products and services. The one sure thing that Doha Bank brings about is the best loan deals in town. Equally, during this Ramadan season, people need no more searches for any car loan offers, without considering Doha Bank. If you are still wondering where to get your car loan this summer, we have one advice for you. Doha Bank car loan offer is absolutely and by far the best car loan deal in town, so come and grab the opportunity before you miss the limited time offer! What’s better than a car loan offered at a 0% interest rate up to six months instigating the lowest rate for the entire duration? That is definitely not all, as you will catch up this summer a 3 months grace period on your car loan instalments, competitive rates on your car insurance and a package of unique value added products and services. On the occasion of the launch of the new car loan offer, Dr. R. Seetharaman, Doha Bank Group CEO, said: “Actually, Doha Bank has become through the years the preferred bank for the savvy customers who expect the best from their trusted bank”. He added: “This summer, we are making it affordable for you to buy the car you’ve been longing to get, and giving you the chance to win your car loan value back. In other words, you will get your CAR FOR FREE!”. ¡ Easy and fast approvals process Mr. Suresh Bajpai, head of retail banking at Doha Bank, added: “What makes our car loan categorically the finest in the market, is also the easy and fast approvals process, which has been premeditated to meet your expectations at every stage to deliver a pleasing banking experience. Actually, financing can be arranged at the customer’s door step and deals can be finalized at any dealer showroom with a dedicated Doha Bank representative”. He continued: “What’s more? The loan applicant will also get a complementary Titanium Tint worth QR 1,500, provided the loan amount is more than QR 50,000”. The latest offer is part of the bank’s continuing efforts to provide value added benefits to its customers and to ensure again and again that Doha Bank is your preferred bank, following the bank’s slogan “There’s so much to look forward to”. For further inquiries please call 4445 6000, or visit our website www.dohabank.com.qa. Also, follow us on Facebook, Twitter, Google+, mySpace, YouTube and LinkedIn, to be the first to know and to share with us your valued feedback. 23 Doha Bank Announces the Lucky Winners of MasterCard’s “Travel, Spend and Win” Promotion One of the lucky winners of the MasterCard Travel, Spend and Win Promotion, receiving his prize, an Apple iPad, from a Doha Bank official, in the presence of Mr. Nabil Tabbara, Executive Manager of Retail Banking. Doha Bank today announced the lucky winners of MasterCard’s “Travel, Spend and Win” promotion. Mr. G. M. Dehaimi, a Dream MasterCard cardholder from Doha Bank’s Gharaffa branch, and Mr. S. R. Chulliparam, another Dream MasterCard cardholder from the Mesaieed branch, each won a state-of-the-art iPad. Doha Bank’s MasterCard cardholders, including Doha Bank Dream credit cardholders, LULU shopping credit cardholders and Regency Travels “Traveller” pre-paid cardholders who used their credit and pre-paid cards for purchases in Qatar and overseas between 1 April and 30 June 2012, were entered into the draw for a chance to win US$10,000 and 30 iPads. Commenting on their prizes, the winners expressed their joy by saying, “We would like to thank Doha Bank and the Dream MasterCard card program for rewarding us with these amazing gadgets”. ¡ Constantly striving to provide unique prizes and surprises Mr. Nabil Tabbara, Executive Manager of Retail Banking at Doha Bank said: “Together with 24 MasterCard, we at Doha Bank constantly strive to provide unique prizes and surprises to our loyal customers. The “Travel, Spend and Win”-promotion offered people a chance to win big with every transaction made using their MasterCard cards for all domestic and international purchases at point of service or online purchases”. In addition to special offers from MasterCard, for the 3rd consecutive year, Doha Bank cardholders enjoy the most attractive credit card promotions in the market with the “5678” growing cards benefit campaign. All Doha Bank credit cardholders including Dream, Green, LULU or premium Platinum and Infinite credit cards can benefit from attractive cash back offers on overseas spend, Qatar Duty Free as well as Lucky Draw prizes of up to QR10,000. To apply for a Dream or LULU credit card, SMS DREAM or LULU to 92610 today. More details on www.dohabank.com.qa. Be the Next Millionaire This Month September Prizes up to 2 Million Qatari Riyals All eyes in Qatar are on the September prizes worth 2 MILLION Qatari Riyals. It might be 8 months since the launch of Al Dana 2012, but it isn’t over because some things in life are just worth waiting for. INVEST NOW to get the chance to win the biggest cash prizes of the season that will delight your opulent appetite for winning just at the time, with an assortment of 4 prizes in September. Now all eyes in Qatar are on the September prizes worth 2 MILLION Qatari Riyals. With QR 1,000,000, QR 500,000 and QR 250,000 to be disbursed each to one lucky winner, you surely have great chances of lounging yourself in the sun with a nice cocktail and thinking of fulfilling all the wishes that your heart has thought of. Also, you will be enrolling in the raffle draw to be one of the 5 winners of QR 50,000 to ensure you are not empty handed just in case you missed the biggest prizes. ¡ QR 6,000,000 awarded this year to loyal customers Imagine! This year only, Al Dana has so far awarded QR 6,000,000 to 44 loyal Al Dana customers who have maintained a minimum monthly balance of QR 1,000, while giving extra chances with every additional QR 1,000 to ensure loyalty is reciprocated with a bucket of cash. While experiencing the lifestyle of the millionaires, F. A. H. Al-Salmi, the winner of the QR 1,000,000 in the 6th Al Dana draw, which was conducted in July 2012 said: “I have discovered lately that with Al Dana, sometimes sequels can be better than the prize itself. When I won the money I was crazed with excitement thinking about what a QR 1,000,000 could buy me, but the magnitude was something that can never be bought or even planned, which is the peace of mind and tranquility of securing the future of my family”. ¡ Coaching young children responsible money habits On the occasion, Dr. R. Seetharaman, Doha Bank Group CEO, said: “Because we are a socially responsible bank, Al Dana is coaching your young children responsible money saving habits. In addition to the great monthly prizes comprising laptops and PlayStations, your kids might get the chance to win a trip to Mickey’s Wonder World – Disneyland – this September. And for those of you who cherish education, school fees for five consecutive years, worth up to QR 125,000 still awaits one lucky young Al Dana winner this year”. “You can be the next millionaire, with numerous valuable cash prizes to be won this year still. Invest now to be amongst the September winners”, Mr. Suresh Bajpai, head of Retail Banking at Doha Bank commented. Invest in Al Dana and enjoy a New Life. Call 44456000. 25 Light News Doha Bank Team Building and Recreation Winners of Doha Bank staff sports tournament. Doha Bank’s belief in sports in life to promote, team building, inter-relations and a healthier living, continued during the 1st half of 2012, where they organized various sporting and recreational events for the staff. The most recent event being the tri-sport tournament held at the Qatar Bowling Center, where Bowling, Billiard and Table Tennis tournaments took place simultaneously. On an action packed Saturday, the Bowling Center was reserved exclusively for Doha Bank staff and their families to hear the rumbling of the Bowling Ball, cracking of the Billiard Balls and clicking of the Ping Pong Balls. While over 35 teams took part in the bowling tournament, around 75 staff participated in the Billiard Tournament and 60 staff in the Table Tennis Tournament. Attractive cash awards were given to the top 5 bowling teams with special awards for individual skills, Best Uniform and also the lowest scoring team. While the Billiard tournament had two 26 categories of awards for Singles and Doubles, Table Tennis was played under categories of Men’s Singles, Women’s Singles, Men’s Doubles and Mixed Doubles. All cash prizes were awarded by Doha Bank’s CEO, Dr. R. Seetharaman and Head of Wholesale Banking, Mr. Dag Reichel. There was a separate mini tournament for the kids where gift vouchers were given away by the Head of Treasury & Investment, Mr. Anthony Lee. Earlier during the year, Doha Bank held its annual staff cricket tournament which included mandatory participation for female staff and non cricketing nations. They had also organized the Brain Power Staff Quiz Competition where over 20 teams participated in the fun filled event testing their knowledge through lots of laughter. While Doha Bank is currently participating in the Katara Beach Football tournament, they have scheduled to hold the annual Football tournament, Tennis Tournament and the annual staff get-together after the completion of the Ramadan season. Light News Doha Bank Appoints New Head of Retail Banking Doha Bank has appointed Mr. Suresh Bajpai as Head of Retail Banking. Mr. Suresh Bajpai holds a MBA Degree and is a career banker with an extensive experience of around 29 years in Retail Banking; out of which he was associated with Citibank for more than 2 decades. During his career with Citigroup, he worked in Asia Pacific, Europe, Middle East and Africa, London and in the United States. Suresh was holding the position of Managing Director and Global Head of Commercial Banking at the time of leaving Citi, New York. Mr. Suresh Bajpai Head of Retail Banking Suresh has a very broad retail functional experience in diverse areas; Product Development, Segmentation, Marketing, Technology, Customer Management, Operations, Credit and Risk. He will be responsible for Retail Banking operations across the bank and will be overlooking 32 conventional branches, 9 e-branches, sales & marketing and customer service in Qatar, besides the retail functions of our overseas branches. This appointment will definitely strengthen the Retail Banking contribution towards the Bank’s visions in the forthcoming years. New Employees Mr. Wael Rateb Head of Customer service Mr. Mohamad Ballan Chief Information Security officer Risk Management Mr. Haythem AL Mudaries Deputy Head DBAC July 2011 S/N Name Department Occasion 1 Ms. Zara Mohd Zenan Clearing Department Marriage 2 Shk. Ahmed Fahad Al Thani CCB Marriage 3 Ms.Minnette Pulayan HR Compensation andBenefits Marriage 4 Mr. Akram Jarkho Finance Department Marriage 5 Mr. Ahmed Mahmoud Mohammed Ibrahim DSU Marriage 6 Mr. Hussain Mohammad Hassan Retail Newborn Baby 7 Mr. Ferdinand Generoso Cards Center Newborn Baby 8 Ms. Eman Al Sada Aspire Branch Newborn Baby 9 Mr. Mohammed Feroz Khan Cards Center Newborn Baby 10 Ms. Mye Esmael Al Abbasi City Center Branch Newborn Baby 27 Light News August 2012 S/N Name Department Occasion 1 Mr. Ziad Mash’al IAD Marriage 2 Mr. Maged Mandy Ahmed DSU Marriage 3 Ms. Sara Alfred John Bancassurance Marriage 4 Ms. Aida Sharshani Transaction Matching & Monitoring Marriage 5 Mr. Ziad Mash’al IAD Newborn Twins 6 Mr. Mustafa Gazi Najem Main Branch Newborn Baby 7 Ms. Ma. Abigail Velho HR Payroll Newborn Baby 8 Mr. Thivanka Sanithadasa Treasury & Investment Newborn Baby 9 Mr. Shakeel Ahmed Butt DBAC Newborn Baby 10 Mr. SPB Malith Finance Dept. Newborn Baby September 2012 S/N 1 2 3 4 5 6 7 8 9 10 11 12 Name Department Occasion Hussain Ali Mahmoud Qaderi Private Banking Newborn Baby Rim El Hajjeh Al Riyada Unit Newborn Baby Aminu Nuru DBAC Newborn Baby Dinesh Jayalath Accounts Department Newborn Baby Muhammad Usman Khan Compliance Dept. Newborn Baby Renato Navarro IBG Newborn Baby (2) SPBM Gunawardan Accounts Department Newborn Baby Osama Barakat Car Loan Unit Newborn Baby Subair Chandarambil Admin. Department Newborn Baby Mohammad Ghulam Yasin DBAC Newborn Baby Gracia Hendy DBAC Newborn Baby Tariq Al Shalabi Central Market Branch Newborn Baby October 2012 S/N Name Department Occasion 1 Tariq Al Shalabi Central Market Br. Marriage 2 3 4 5 6 7 8 Badeea Hassan Main Branch Marriage Mohamed Fekry Hussein Central Market Br. Marriage Sajjad Hussein Mohd Akram Main Branch Newborn Baby Shakir Mohideen Central Market Br. Newborn Baby Ali Hassan Al Dahri Ras Laffan Newborn Baby Mohd. Ali Dordiani Main Branch Newborn Baby Jessy Kaddoum Al Mirqab Br. Newborn Baby 28