What is the MFAA?

What is the MFAA?
The Mortgage and Finance Association of
Australia (MFAA) has been operating for
more than 30 years, since 1982. The MFAA
is the peak national industry body providing
service and representation to professional
finance brokers, assisting them to develop,
foster and promote the mortgage and
finance industry in Australia.
Want to know more about the MFAA’s
member benefits and special offers?
Visit
memberbenefits.com.au/mfaa
mfaa.com.au
As a member of the MFAA, you are eligible to
receive a range of unique benefits to support
you and your immediate family, your business
and your employees.
Email
memberbenefits@mfaa.com.au
4-7
Marketing & Communications
Need help marketing your personal brand or business? Want more industry news,
content and tools? Our MFAA marketing team can assist, providing specialist
advice, workshops, PR support and a suite of consumer marketing tools.
Phone
1300 663 902
8-11
Lifestyle
From tours and attractions to flowers and wine, MFAA members gain access
to various discount offers from our lifestyle industry partners.
12-15
Travel
In need of a holiday? Take advantage of these special deals from various
airlines, hotels, car hire and travel companies.
Are you
accessing your
MFAA member
benefits?
2
16
Motor Vehicles
Score the best deal on your new car with member access to highly competitive
pricing from the Australian Vehicle Buying Service.
17
Telco & IT
Life is made a little easier with these unique member offers and
telecommunication discounts – available for both home and business operations.
18-19
Insurance
Feel safe and sound with member discounts on health, travel and vehicle
insurance, plus a range of unique benefits for your business.
20-25
Business
Supported by partner providers across various categories, these benefits
may help to improve your business profile, save valuable time or money, and
reward clients, suppliers and employees.
3
Marketing
& Communications
Build your business, find out more about the industry, connect with
other members and gain specialist advice with these marketing benefits,
provided exclusively to members through the MFAA marketing team.
Loan Calculators
MFAA members can gain access to MFAA branded
loan calculators for only $99 (inclusive GST) per
annum. There are 20 loan calculators available for
members to upload to their website, with the aim of
attracting and retaining consumers and maximising
online visibility.
MFAA On Air
The MFAA sends fortnightly videos to our entire
member database, covering a range of informative
topics. Through this series, industry experts share
their advice to help other members build their
businesses and better service their clients.
As a member of the MFAA, you’ll gain access to
our official magazine, distributed to a network of
more than 10,500 industry professionals. This
bi-annual publication presents an independent and
informed analysis from commentators and leaders
in business and the mortgage and finance industry.
MFAA News
MFAA members gain access to our fortnightly
email newsletter, keeping you up to date on
industry developments, supplemented by breaking
news announcements.
4
MFAA Member Benefits
MFAA Marketing Advice
Find out more:
Need help marketing your personal brand or
business? Our MFAA marketing team can assist,
providing free, tailored marketing advice as an
exclusive offer for MFAA members. This service
includes input and training about marketing
activities, creative material, lead generation, website
evaluation and social media profiles.
 loancalculators@mfaa.com.au to sign up
MFAA Social Media
Want to network with other industry professionals
and MFAA members? Join the conversation and
connect with more than 3000 industry professionals
across LinkedIn, Facebook and Twitter.
 Member offer:
Free marketing advice and workshops
Find out more:
 Emily Watson on (02) 8905 1307
 emily@mfaa.com.au
Credit: Virgin Australia
MFAA Credit Adviser
 Member offer:
Pay only $99 per annum for the entire
suite of 20 MFAA loan calculators



facebook.com/MFAAonline
@MFAA
Mortgage & Finance Association
of Australia (MFAA)
Want to know more
about the MFAA’s
member benefits and
special offers?
Visit memberbenefits.com.au/mfaa
or mfaa.com.au
Marketing & Communication
5
Marketing
& Communications
EasyDocs Mortgage Q&A
How can I access my clients’ documents?
You will be able to access the documents from
your web browser or using the Easydocs mobile
app, available for both iOS and Android.
Where will you store my clients’ documents?
Documents will be stored in a highly secured
and encrypted cloud storage based in Australia,
accessible only by you, your client and people
authorised by you.
Will I have to pay an additional cost for the
document storage?
No. All the costs are included in your subscription.
We will take care of your documents in a single safe
place, with no additional costs for any cloud storage.
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MFAA Member Benefits
You will get notified immediately when a new
document is uploaded. You won’t need to chase
after your clients anymore as Easydocs does this
automatically on your behalf.
Each lender requires different supporting
documents. How do you support this?
Easydocs will identify the correct supporting
documents required, depending on the lender
chosen for the mortgage application. You are in full
control to modify the document list at any time.
Can I share my clients’ documents with my assistant?
You will be able to select who can access each
mortgage application on your behalf; this may be
your assistant or a colleague.
Easydocs MORTGAGE
 Member offer:
Register now for your free trial.
SMS “EASY” to 0419 214 494
or visit http://easydocs.mortgage
Credit: Easydocs MORTGAGE
Want to save time, reduce error, limit costs and
safely store your documents in one place? The
MFAA has partnered with Easydocs Mortgage to
provide members with a simple mobile solution for
document collection and streamlined workflow. The
app is designed to manage the compliance process
between the borrower, the broker and the lender –
recognising the requirements of different lenders,
advising on client documents required, and
coordinating the collection, filing and packaging of
this supporting documentation.
How do I get notified when a client submits a document?
Want to know more about the MFAA’s
member benefits and special offers?
Visit memberbenefits.com.au/mfaa or mfaa.com.au
Marketing & Communication
7
Lifestyle
Live life to the fullest with these partner
discounts and deals, exclusive to MFAA
members.
Experience Oz
Red Balloon
Cellarmasters Wine Club
Whether you’re in the mood for snorkelling the
Great Barrier Reef, cruising the Whitsundays or
skydiving from 14,000 feet, Experience Oz offers
thousands of things to see and do across Australia
and New Zealand.
Experience ‘happy’ with Red Balloon! With a diverse
range of more than 2500 experiences – from V8
racing to cooking classes and luxury retreats – you’ll
find the perfect gift for any occasion.
Cellarmasters is Australia’s favourite direct delivery
wine retailer, offering a huge range of great
value wines, 100% money back guarantee and
convenient delivery.
Sunset camel tour of Uluru? Check! A visit to
Taronga Zoo? Check! Champagne breakfast in a hot
air balloon? Check, check, check!
 Member offer:
Receive $20 off when you spend
$79 or more
 Member offer:
Save 5% on the entire range from
the Cellarmasters website
 Member offer:
Save up to 10% on experiences
Presidential Card
MFAA Wine Club
Enhance your lifestyle, enjoy going out, and save
money each time you do! Presidential Card is the
ultimate lifestyle program, giving members access
to more than 11,000 benefits and offers across
various categories – from accommodation to dining,
travel, car hire, movie tickets, gift cards and wine.
Members can also browse special offers on leading
brands at the Presidential Card online shop.
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MFAA Member Benefits
 Member offer:
Receive a further $5 discount per
dozen on already reduced wines
Credit: Experience Oz
 Member offer:
Annual Presidential Card membership
for $29.95 per annum ($49.95 for
non-members)
The MFAA Wine Club is provided by Wine Box
Warehouse, Australia’s premier online wine
warehouse offering premium Australian & New
Zealand wines at up to 70% off.
Want to know more
about the MFAA’s
member benefits and
special offers?
Visit memberbenefits.com.au/mfaa
or mfaa.com.au
Lifestyle
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Lifestyle
Petals Flowers
Goodlife Health Clubs
Looking to brighten up someone’s day? Petals
offers same day delivery of the finest quality
flowers, plants, gifts and hampers in Australia, New
Zealand and the United Kingdom, and next day
delivery to over 90 countries worldwide. Whether
traditional or ultra-modern, there’s something to
suit every occasion!
Get active, enhance your energy levels, increase
strength or simply find some work life balance at
Goodlife Health Clubs. Proudly Australian owned
and operated, there are now more than 75 Goodlife
health clubs across the nation.
1. Sign up and have a chat to the KENT & LIME team.
George & King
Enjoy a range of benefits and discounts on your
online shopping, movie tickets, gift cards, theme
parks, attractions and more with Spendless.
Discounts are available on a variety of major
brands, including Hoyts, Village Cinemas,
Dyson, Samsung, KitchenAid, Panasonic, GoPro,
Dreamworld, Georg Jensen and Samsonite.
George & King is Australia’s premier retailer of
custom made-to-measure suits and shirts for men.
Designed with luxurious European fabrics, you
can add personal touches like linings, lapel styles,
contrast stitching and collar felts.
10 MFAA Member Benefits
2. You’ll receive a KIT of clothes, and have five days
to decide what you want to buy.
 Member offer:
• Save 15% on Standard All Club
Membership Rate
• 7 day VIP experience
• Free health consultation
• Kick Start for $59
(3x personal training sessions)
Spendless
 Member offer:
Save up to 30% on movie tickets,
up to 10% on theme parks and
up to 30% on online shopping
Men’s style and shopping has never been easier. In
three simple steps, KENT & LIME can help build a
personalised wardrobe with their team of style advisors.
3. KENT & LIME will collect what you don’t want.
 Member offer:
Save 15% on your total order
 Member offer:
Save 10% on all garments
Credit: KENT & LIME
 Member offer:
• Save 15% on online flower orders
through Petals
• Save 8% on Grumleys Gift purchases
KENT & LIME
Want to know more
about the MFAA’s
member benefits and
special offers?
Visit memberbenefits.com.au/mfaa
or mfaa.com.au
Lifestyle 11
Gain access to exclusive holiday deals
– whether you’re in the market for a city
‘staycation’ or an overseas trip.
Credit (from top to bottom counter-clockwise): Intrepid Travel, Best Western & Qantas
Travel
AIG Travel Insurance
Thrifty Car Rental
Whether you’re travelling domestic or international,
remain safe and secure overseas with AIG Travel
Insurance. You’ll be protected with benefits
including cover for trip delays and cancellations,
unlimited medical expenses, and cover for lost or
stolen luggage.
Thrifty Car Rental offers affordable car hire in 260
locations nationally, including every state, territory,
major town and airport in Australia.
 Member offer:
Save 30% on travel insurance**
 Member offer:
• Receive special rates on Australia’s
most diverse range of vehicles.
• Save 50% on Compulsory Premium
Protection
*Full details of benefits, terms, conditions and exclusions that may apply to
the AIG Travel insurance are specified in the Product Disclosure Statement
(PDS) and Policy Wording. You should read the PDS to ensure that the
cover provided meets your personal needs and objectives prior to making
any decision to acquire the product. Insurance products and services
are provided by AIG Australia Limited (AIG) ABN 93 004 727 753, AFSL
381686. AIG is the issuer of travel insurance products.
** Savings are calculated by comparing with AIG full price premiums as
detailed at aigtravel.com.au current at 01 October 2009. Savings do not
apply to pre-existing medical assessment fees.
Qantas Club
Travel in style and take advantage of generous
savings when joining Qantas Club as an MFAA
member. You’ll enjoy a range of priority travel
services to help you relax through every step of
your journey.
Intrepid Travel
For travellers yearning to get off the beaten track,
Intrepid opens up a whole new world of adventures
– from the backstreets of Asia, to the wilds of
Africa, the delicacies of Europe and the colourful
landscapes of Latin America.
 Member offer:
Receive discount rates on Qantas
Club membership
 Member offer:
Save 10% on most Intrepid Land Tours
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Travel 13
Travel
Virgin Australia Lounge
The Royce Hotel
Best Western Hotels
Gain access to free-flowing hospitality and a
relaxed ambience at Virgin Australia Lounge
– the perfect place to catch up and be
entertained. Benefits include complimentary
wireless, private work stations, mobile phone
chargers, food and beverages, Foxtel television
and private meeting rooms.
Planning a Melbourne escape? Relax in five-star
designer accommodation at The Royce Hotel, located
right next to Melbourne’s Royal Botanic Gardens.
The world’s biggest hotel family, Best Western has
more than 200 properties across Australia, New
Zealand and Fiji, and more than 4000 hotels in
90 countries worldwide.
 Member offer:
 Member offer:
• Save 5% on the best available rate
• Enjoy a 10% discount voucher for
 Member offer:
Save 10% on the best available
rate at Best Western Australasian
properties
Dish Restaurant
• Complimentary drink voucher on arrival
Resort Accommodation
Accor Hotels
Enjoy incredible deals at more than 100
resorts, hotels and apartments with Departure
Lounge. As a member, you can search and book
accommodation or gift cards at Peppers, Mantra
and BreakFree hotels throughout Australia and
New Zealand.
Travel in style and take advantage of member
discounts at over 2400 Accor hotels in more
than 90 countries across the globe. Accor brands
include Sofitel, Pullman, MGallery, Novotel, Suite
Novotel, Mercure, Adagio, Adagio Aparthotels,
ibis* and ibis Styles hotels.
 Member offer:
Save up to 50% on accommodation
with your free Departure Lounge
membership
14 MFAA Member Benefits
 Member offer:
Save 5-10% on the best unrestricted
rate of the day at Accor hotels
Credit: (call out box) Virgin, (right column) Accor
Receive discount rates on Virgin
Australia Lounge membership
Want to know more
about the MFAA’s
member benefits and
special offers?
Visit memberbenefits.com.au/mfaa
or mfaa.com.au
Lifestyle 15
Telco & IT
Motor Vehicles
Life is made a little easier with these unique
member offers and telecommunication discounts –
available for both home and business operations
In the market for a new car?
Oracle Telecom
Lenovo
Oracle Telecom is an innovative, Australian-owned
telecommunications company delivering a range of
services for both personal and business clients.
Lenovo, the largest PC vendor in the Asia Pacific,
produces exceptionally engineered PCs, including
the award-winning Thinkpad Notebook family.
 Member offer:
Special member offers are available
for home and office services from
Oracle Telecom (see page 19 for
business offers)
Want to know more
about the MFAA’s
member benefits and
special offers?
Offer 1
Transfer your fixed line home telephone* and/or home
internet services to Oracle Telecom and receive
your first two months’ line rental internet access
free of charge.
Visit memberbenefits.com.au/mfaa
or mfaa.com.au
*Minimum 24 month contract and standard call rates apply
Offer 2
Transfer your personal mobile phone** service to
Oracle Telecom and receive either $150 credit on
your Oracle Telecom account OR your first two
months mobile access fee free of charge.
Australasian Vehicle Buying Service (AVBS)
Take the hassle out of shopping for your ideal car.
From prestige to 4WD and commercial vehicles,
the AVBS provides personalised advice about what
vehicle is right for you, plus highly competitive
discounts from a network of select dealers.
16 MFAA Member Benefits
 Member offer:
Save up to 20% on the entire range
of Lenovo Notebook and Desktop PCs,
monitors and accessories
**Applies to BYO mobile handset plans on a 24 month contract only
 Member offer:
The AVBS service is available free of
charge to all MFAA members
PowerBuy I.T.
PowerBuy helps you get the best possible deals
on popular IT brands such as HP, Dell, Sony and
Lenovo. Members can either go direct to the site
for an instant discount coupon code, or buy from
elsewhere and upload a receipt to receive cash
back within five days of purchase.
 Member offer:
The service is available free of charge
to all MFAA members. Members
receive exclusive deals on various
popular brands
Motor Vehicles 17
Insurance
Gain some extra peace of mind with this range of
health and home insurance benefits exclusive to
MFAA members.
Home Security
Statistics show that four in ten Australians have
experienced a break-in at some point in their lives.
Signature Security Group specialise in the installation,
maintenance and monitoring of electronic security
equipment, providing a total security solution that’s
tailored to your specific needs.
 Member offer:
There are three special offers available
to MFAA members
Offer 2: Monitored Alarm Plan
This 48-month plan is for a complete new hardware,
installation and monitoring package. Members
receive a free remote control and free sensor
(valued at $400 each), plus three preventative
maintenance services (valued at $150 each).
Homesource Home Assist
Health Insurance
Whether it’s a burst water pipe or a lost front door
key, HomeSource Home Assist can provide peace of
mind, knowing that you and your family are covered
when your home ‘breaks down’. Their experts are on
call 24 hours a day, seven days a week.
The MFAA has partnered with Latrobe on a top
quality Member Benefits Health Insurance Plan that
teams personal choice with great value. A range of
hospital covers and extras is available to suit your
budget and needs.
Offer 3: Wireless Alarm & Phone
This system can incorporate back-to-base
monitoring or self-monitoring. Member package
bonuses include one free sensor and two remote
controls, plus $100 off the price (RRP $595).
 Member offer:
Save $35 on annual Home Assist
membership and pay only $110
(normally $145)
 Member offer:
Save 4% on premiums paid by direct
debit on your selected health plan
Offer 1: Monitoring Only Plan
This 48-month plan is designed for monitoring
only, outright hardware or customer-owned
hardware sales. Members receive a bonus six
months of free monitoring (valued at $178.20).
Want to know more about the MFAA’s
member benefits and special offers?
Visit memberbenefits.com.au/mfaa or mfaa.com.au
18 MFAA Member Benefits
Insurance 19
Business
Supported by partner providers across various
categories – from finance to printing and
telecommunications – these benefits may help
to improve your business profile, save valuable
time or money, and reward clients, suppliers and
employees.
Oracle Telecom
Mailguard
Oracle Telecom is an innovative, Australian-owned
telecommunications company delivering a range of
services for both personal and business clients.
MailGuard is an industry leading email and webbased security provider, trusted by thousands of
small businesses and large organisations to manage
and protect their systems with anti-spam, anti-virus,
web security, email archiving and continuity.
 Member offer:
Special member offers are available
for home and office services from
Oracle Telecom (see page 15 for
personal offers)
 Member offer:
Save 35% on MailGuard and
WebGuard plus save 50% on the
one-off set-up fee
Offer 1
Transfer your fixed line business telephone account
and/or mobile accounts to Oracle Telecom and
receive:
• 10% off standard call rates
• Free monthly access to a 1300 Number
Inbound* service (save $16.50 per month)
• Free monthly access to a FAX2Email** service
(save $19.95 per month)
Stationery & Promotional Products
Branded EFTPOS Cards
Your Brand Unleashed can provide easy business
solutions, including sourcing and supply of printed
collateral, stationery and promotional products,
plus design of new logos and promotions.
Branded company gift cards can be used for lead
generation, to reward new and existing clients, staff
or special providers, while driving ongoing brand
reinforcement. These cards are fully customisable
and can be loaded with any value from $5 to $5000.
 Member offer:
See website or call My Brand Unleashed
for current member specials
 Member offer:
Pay only $4.50 per branded card
(normally $5.95 per card), with no
minimum order and no set up fees
*Standard inbound call rates apply
**This is an inbound fax service only and includes
an unlimited number of faxes to emails
Offer 2
Receive your first two months’ access* to
onePlatform service free
Oracle Telecom’s onePlatform hosted solution is
a revolutionary way of delivering desktop, email
and software to businesses and individuals via the
Internet. It allows organisations to focus on their
core business activities without the need to deal
with the upfront cost and ongoing management of
their computer networks.
Finance News Network
The Real Estate Report is a weekly online TV show
about the Australian residential property market,
created by specialist property experts, analysts
and journalists. This report can add value to your
business, drive viewers to your website and greatly
improve online marketing strategy.
 Member offer:
Save 20% on monthly access to the
report (cost is usually $1100 + GST
per month)
*Minimum 12 month contract applies
20 MFAA Member Benefits
Business 21
Business
Want to know more
about the MFAA’s
member benefits and
special offers?
Visit memberbenefits.com.au/mfaa
or mfaa.com.au
Pricefinder
Finsuite
Veda Advantage
Residex
PriceFinder can provide information ‘on the go’
about every property in Australia, including the
owner’s name, sales history and unlimited access
to PriceFinder Property Estimates.
With more than 10 years’ experience, FinSuite’s
ongoing vision has been to increase innovation
within the finance industry.
Veda is the leading supplier of credit checks in
Australia so companies can ‘manage risk when
selecting customers’. A wide range of services is
available, providing immediate online access to
information. Veda fees are based on the volume
of checks per month – the higher the number,
the lower the cost per click! Members can opt
to be placed under the MFAA ‘head account’,
so member monthly volumes are pooled and a
cheaper fee per credit check is charged.
Want a cutting edge marketing solution? Residex’s
Broker Business Pack can help boost your
professional image, attract and convert leads,
increase loan conversion rates, retain clients and
generate referrals.
 Member offer:
Pay only $90 + GST per month (usually
$175 + GST) for access to PriceFinder
 Member offer:
Save 20% on any FinSuite software,
including the popular TFN Remover
and CGb applications
 Member offer:
Save up to 50% on Residex’s Broker
Business Pack
 Member offer:
Members can significantly reduce their
‘fee per check’ by opting to be listed
under the MFAA ‘head account’
22 MFAA Member Benefits
Business 23
Business
MFAA Loan Calculators
Reachlocal
Are your potential customers finding you online?
ReachLocal specialises in online marketing
for small to medium businesses, helping you
acquire, maintain and retain customers through
sophisticated technology, extensive online reach
and transparent reporting.
 Member offer:
• Save 33% on management and
reporting fees
• No set-up fees for your online
marketing campaign
24 MFAA Member Benefits
Want to know more
about the MFAA’s
member benefits and
special offers?
The MFAA offers a suite of 20 MFAA
branded loan calculators for only $99
per annum.
See page 5 for more information
or email loancalculators@mfaa.com.au
Visit memberbenefits.com.au/mfaa
or mfaa.com.au
Terms and conditions
Each partner provider’s member offer is subject to terms and conditions which can be found on the partner/provider’s
webpage housed within the MFAA Member Benefits web section.
Visit memberbenefits.com.au or mfaa.com.au
Business 25
www.mfaa.com.au