Roofing Solutions Worldwide
Transcription
Roofing Solutions Worldwide
Roofing solutions worldwide What you can expect from us “Our vision is to be the preferred supplier of pitched roofing solutions worldwide. For us this means providing innovative and reliable roofing systems to our customers, which give protection from the elements, can blend in with any local style, and add value to any building. As the global leader in roofing solutions, we want to shape the future of the industry. Using our in-depth understanding of the needs of both end-customers and business partners in each of our local markets around the world, we aim to meet their expectations and give them the best possible value.” Dr. Ulrich Glaunach Chief Executive Officer Lafarge Roofing 3 4 Just an idle dream? Of course, the basic function of a roof is to provide protection from pouring rain, burning sun, freezing cold and raging storms, and to continue doing so for many years. The roof is a major part of any building, and goes a long way towards defining its overall character and appearance. Whatever its shape, material and colour, there is no doubt that a well-designed and reliable roof adds value to a building and is something to take pride in. Naturally, the people involved in a building or rebuilding project want the installation of the roof to be trouble-free. They expect a complete solution with all the products and services involved fitting perfectly together. They want to be sure they have made the right decision. Basically, it’s all about peace of mind. As many solutions as there are customers: residential or non-residential, low-budget or luxury – roofing solutions have to fit in both with local traditions and trends in architecture and design. Reliability, functionality, design, value for money – a roof perfectly suited to individual needs. Surely that’s not too much to ask for? 5 6 This is not a pie in the sky Our goal is to deliver high-quality roofing ideas that work, which make people’s lives both easier and more enjoyable. To achieve this, we offer a unique variety of products, materials, designs and colours to suit individual tastes, all available from a one-stop shop. This way we provide our customers with a guaranteed solution they know they can rely on. Whatever the building, we offer the right roofing products and services: concrete, clay or metal; traditional or modern; red, black or any other colour from our wide selection; chimney and ventilation systems; components designed to match our range of tiles and chimneys. All these elements go to make up state-of-the-art roofing systems. Roofers can also choose from a broad range of off-the-shelf accessories. Complete roofs that can be installed within hours, solar roof systems that provide power and hot water, an energy-saving roof system that keeps its owners cool even if they live in tropic climates – Lafarge Roofing offers all this and more. In cooperation with our market partners we market complete packages of products, roofing components and services, sometimes including installation and finance. Our guarantees are a byword for security, and our product brands are usually among the most prestigious in their markets, standing for the perfect combination of traditional craftsmanship and modern lifestyle values. While our various products are marketed under strong regional product brands we have started to offer bundles of products and services tailored to specific customer needs under one worldwide brand – “Avius”. 7 8 Turning dreams into reality Roofing solutions require coordinated teamwork: careful planning, outstanding design, precise calculation and skilled workmanship are all essential to create the perfect roof. And of course, none of this is possible without the on-time delivery of products and services. Our market partners help turn dreams into reality. They can advise on the right choice, and they use our products and services to provide a tailor-made solution that meets the particular needs of the customer. They guarantee trouble-free work on the spot, taking care of the whole roofing process to make the customer’s life easier. Building long-term relationships with our market partners is a basic element of our business philosophy, which is why we provide them with wide-ranging support to help them run their businesses successfully. We operate service partner schemes and joint initiatives involving long-term cooperation with top roofers, distributors and contractors. Together with them, we identify future opportunities and approach the market as a team, using good practices developed in our different markets. And together with them, we spearhead the process of innovation by implementing new business models as well as innovative installation techniques and tools. We exchange knowledge with our market partners on a regular basis, ensure they are constantly informed through our sales teams, linked IT systems and e-business functionalities, and train them in the use of new technologies and products. Customer advisory boards provide a forum where we can discuss the future direction of the market with our partners. Allowing us to work together to develop strategies that take advantage of future market opportunities. Providing solutions and adding value for our customers. Our market partners can appreciate the results of this both in our long-term strategy and in their day-to-day dealings with us. 9 10 A dream team, based on partnership We succeed when our market partners do. We strive to provide value to them, so that they make us their preferred supplier. Whoever our most important partners in a local market may be – homeowners, resellers and distributors, roofers, architects, planners and building contractors – our aim is to gain their long-term loyalty. We give them all the support they need, drawing on our many years of experience in process management, marketing and logistics. Some examples what this support includes: ■ Logistics/on-site services: innovative packaging, ready-to-use bundles of roof systems, and new approaches to logistics improve the efficiency of yard management and ease installation. Roofing products can be delivered to the site on a just-in-time basis and installed directly by crane. The exact quantity of tiles and components needed for the job arrives in customised packaging. Larger numbers of small components can be made available on site and stored in a special lockable container. ■ Planning tools and consultancy services: we provide visualisation and design applications as well as electronic planning and tendering aids that include all tools to put together a state-of-the-art roofing system. Services include professional help and advice at any point in the design and construction process, both before and after sales. ■ Marketing and sales support: our marketing media help our partners by winning new customers and raising their profile as solution providers. We offer a full range of brochures and point-of-sale materials, such as tile displays, product samples and mock-up roof racks. ■ Online information and e-ordering tools: websites offer homeowners a complete information platform. Our market partners have access to webbased tools that allow them to visualise a roofing solution and calculate its cost. We provide distributors and roofers with advanced e-commerce tools to simplify the ordering process and make transactions more efficient. ■ Partner schemes: we are committed to ensuring the success of roofers and distributors, we are involved in initiatives to set up specialised professional networks. With training on new products and installation techniques, we also support a distinctive roofer’s craft. 11 12 Making things happen Lafarge Roofing operates in 46 countries, and our business units have more than 50 years experience in roofing. Our aim is to be the industry leader in product and service innovation: we devote more resources to roofing than any other roofing company in the world. Moreover, as part of the Lafarge Group, we have access to research & development expertise unmatched in the roofing industry. Leveraging our experience and resources, we develop solutions that meet today’s expectations and anticipate tomorrow’s needs, for example: ■ Specialised systems and components generate solar energy and collect rainwater. ■ The Cool Roof system for ventilation and heat reflection in tropical climates saves energy and thus reduces costs. ■ Innovative re-roofing solutions to fit in local environments, historical buildings and devoted to modern lifestyle. ■ New smooth surfaces, which are dirt-repellent and more durable against environmental impacts, e.g. dust, grime and algae. ■ Extra-large tiles are more economic and quicker to lay, and complete roofs made up of prefabricated elements are more cost-efficient to install. We are committed to operational excellence With worldwide performance programmes we are constantly seeking to make our business processes better – in the industrial area as well as in sales and marketing, with the customer at the center of our strategy. We continually test and enhance all our products to make them as durable, reliable and attractive as possible. Working closely with product designers and materials scientists, our Technical Centres make sure that our products and systems are fully functional, highly durable, fulfil their technical specifications in every detail and are perfectly suited to their intended purpose. 13 14 Working hard to keep our promises Multi-local management is our way to realise our global ambitions in each of our local markets. Our managers work as part of a larger international team, adapting good practices from all over the world to provide better solutions in their markets. However, we also believe that detailed knowledge of markets and customer requirements is vital. The basis for that are our “Principles of Action“. They are commonly shared among all Lafarge employees and define our vision, the related commitments and the management philosophy to make it real. We are proud of the fact that Lafarge is ranked as one of Europe’s best employers. Our priority is to attract and retain people with key skills, drive and potential, who share our values and develop a passion for exceeding customer expectations. All employees are encouraged to display imagination, sound craftsmanship and technical skills, a consistent customer focus and entrepreneurial spirit. Managers are expected to lead by example. We believe that everyone in our company should be set clear objectives, receive honest feedback on their performance, and have clearly defined development prospects. Our Performance Management System helps to identify the strengths and needs of employees and to develop their potential. This includes instruments such as appraisal interview, 360-degree feedback, personal objectives, Leadership Profile and a Personal Development Plan. Lafarge is highly rated for international career prospects, as employees can access opportunities throughout the entire Group, across all four divisions. International management programmes and the Lafarge University help our employees to fulfil their potential within the Group. 15 Number 1 in roofing solutions worldwide More than 200 production sites in 39 countries, a workforce of some 11,900 employees on four continents, and annual sales of 1.5 billion euros: Lafarge Roofing is the leading supplier of roofing solutions worldwide. Every year, more than 1.5 million houses are covered with Lafarge Roofing products. We sell 2.8 million metres of chimneys per year – enough for more than 150,000 houses. To be the real leader in the worldwide roofing market, we are pursuing four overall strategic targets: ■ Acceleration of internal and external growth ■ Constant rejuvenation of our offering for each relevant market segment, to provide complete solutions ■ Continuous performance improvement in all areas, as we strive for operational excellence ■ Making Lafarge Roofing a place where the best people are proud to work. Our business units are amongst the market leaders in roofing in most European countries. Moreover, we also have leading positions in the quality segment of markets with growth potential such as the United States, Eastern Europe, South-East Asia and India, Latin America and Africa. 2003 sales of main products by region in million of euros* Roofing components 500 174 267 106 Concrete roof tiles Western Europe Concrete roof tiles North America Clay roof tiles Concrete roof tiles other regions * exclusive of shares of associates 16 2003 pitched roofing volumes in million of m2* Asia Others: 54 251 Chimneys 2003 employees by geographical area* Africa: 335 Latin America: 411 North America Mediterranean Basin: 69 1,973 593 1,484 7,035 Clay roof tiles Concrete roof tiles other regions 25.9 64.0 44.7 158 Central & Eastern Europe * as at 31.12.2003 Western Europe Concrete roof tiles North America 19.9 * exclusive of shares of associates Concrete roof tiles Western Europe Lafarge, the world leader in construction materials Lafarge Roofing is the Roofing Division of the Lafarge Group, the world leader in building materials. Employing some 75,000 people in 75 countries, in 2003 Lafarge posted sales of 13.7 billion euros. Lafarge was founded in 1833 and is now a publicly traded company with 246,000 private shareholders all over the world. The Group holds top-ranking positions in all its activities: ■ Cement: cements, hydraulic binders, lime ■ Aggregates & Concrete: aggregates, ready-mix concrete, prefabricated concrete units, asphalt and paving ■ Roofing: roof tiles in concrete, clay and metal, roofing components, chimney systems and roofing solutions ■ Gypsum: plasterboard systems, gypsum blocks and sprayable plaster. Lafarge’s growth policy is defined in the context of a strategy of sustainable development: The Group’s expertise in efficient industrial processes generates value, protects the environment, shows respect for societies and cultures and is sparing in its use of natural resources and energy. By focusing on the development and improvement of building materials, Lafarge puts the customer at the core of its strategy and offers the construction industry and the general public innovative solutions that bring more safety, beauty and comfort into our everyday lives. Sales in million of euros 2003 sales by divisions as a % Asia Gypsum 5 13,658 14,610 13,698 12,216 10 10,528 15 Roofing 0 14 9 Africa 11 47 33 Aggregates & Concrete 2003 employees by geographical area as a %* Cement Latin America North America 33 10 Western Europe 6 20 12 Central & Eastern Europe Mediterranean Basin: 5 1999 2000 2001 2002 2003 * as at 31.12.2003 17 Roofing solutions worldwide A C F I Bramac Dachsysteme International GmbH Bramacstrasse 9 3380 Pöchlarn Austria CPAC Monier (Cambodia) Co., Ltd. No. 26 Monivong Blvd Phsar Tmai Phnom Penh Cambodia Lafarge Tekkin Oy Sinikalliontie 9 02630 Espoo Finland Lafarge Roofing (Calicut) PVT. Ltd. 1/25A Karuvanthurthy Road Feroke Calicut 673631 Kerela India Klöber Vertriebs GmbH St. Pöltner Strasse 115 3130 Herzogenburg Austria Schiedel Kaminwerke GmbH Friedrich-Schiedel-Strasse 2 - 6 4542 Nußbach Austria Tondach Gleinstätten AG 8443 Gleinstätten Austria B Klöber Benelux PGmbH Herbesthaler Strasse 36 4700 Eupen Belgium Lafarge Roof Products Belgium N.V. Parklaan 29a, bus 1 9300 Aalst Belgium Bramac Krovni Sistemi d.o.o. Humska 27 71000 Sarajevo Bosnia-Herzegovina Lafarge Roofing Systems (China) Ltd. No. 1088 Yan An Xi Road Chang Ning District 200052 Shanghai PR China Bramac Pokrovni Sistemi d.o.o. Prilaz Ivana Visine 7 10020 Novi Zagreb Croatia Schiedel Proizvodnja dimnjaka d.o.o. Golubovec 26 49255 Golubovec Croatia Bramac Stresni Systemi spol. s r.o. Kolbenova 882/5a 19000 Praha 9 - Vysocany Czech Republic Schiedel s r.o. Horousanšká 286 25081 Nehvizdy Czech Republic Schiedel Savuhormistot Oy Sinikalliontie 9 2nd floor 02630 Espoo Finland Klöber France SARL 70, Allée de la Robertsau 67000 Strasbourg France Lafarge Couverture S.A. 12, avenue d’Italie 75013 Paris France Schiedel Chimney Systems Ireland Ltd. Kingscourt Road Carrickmacross County Monaghan Republic of Ireland Schiedel SARL 12, avenue d'Italie 75013 Paris France Klöber Italia S.r.l. Via Pozzo Antico, 32 20033 Desio (MI) Italy G Klöber GmbH & Co. KG Scharpenberger Strasse 72 - 90 58256 Ennepetal Germany D Lafarge Dachsysteme GmbH Frankfurter Landstrasse 2 - 4 61440 Oberursel Germany Schiedel Sistemi dimnjaka d.o.o. Zmaja od. Bosne 90/1 71000 Sarajevo Bosnia-Herzegovina Lafarge Tekkin A/S Kong Christians Allé 53 Postboks 11 20 9100 Alborg Denmark Lafarge Roofing Technical Centers GmbH Rembrücker Strasse 50 63150 Heusenstamm Germany Lafarge Roofing Brasil Ltda Avenida Tégula 333 Bairro Ponte Alta 12940-972 Caixa Postal 801 Atibaia-Sao Paulo-SP Brazil Schiedel Isokern AS Industrivej 23 7470 Karup Denmark Schiedel GmbH & Co. Lerchenstrasse 9 80995 München Germany E H Bramac Pokrivni Sistemi EOOD Promischlena Zona P.O.B. 182 7500 Silistra Bulgaria Lafarge Tekkin OÜ Rävala pst 8C 10143 Tallinn Estonia Bramac Kft. Házgyár u 1. 8200 Veszprém Hungary Schiedel Kéménygyar Kft. Kistó u. 12 8200 Veszprém Hungary 18 PT Lafarge Roofing Indonesia Graha Mobisel, 4th Floor Jl. Mampang Prapatan Raya, No. 139 12790 Jakarta Indonesia Lafarge Roofing S.p.A. Via Valle Pusteria 21 39030 Chienes Italy Schiedel s.r.l. Via Montegrappa 19 - 21 20060 Truccazzano (MI) Italy J Lafarge Roofing Co. Ltd. Daiwa Minami Morimachi Bldg. 2 - 6, 2-chome Kita Tenjinbashi, Kita-ku Osaka 530-0041 Japan L CPAC Monier (Laos) Co., th. No. 045, Unit 03 Dongpalan Maung Sisattanak Vientiane Laos P.D.R. Lafarge Tekkin SIA Mukusalas iela 42 1004 Riga Latvia Lafarge Tekkin UAB Smolensko g. 6 Building A 2600 Vilnius Lithuania M Lafarge Roofing Malaysia Sdn Bhd Wisma Lafarge 66 Jalan Ampang 50450 Kuala Lumpur Malaysia California Clay Tile de Mexico, S.A. de C.V. Km. 139 Carreera Mexicali - Tijuana Paso del Aguila Tecate Mexico MonierLifetile SRL de CV Valle de Santa Cruz No. 40 45640 Santa Cruz de las Flores Tlajomulco de Zúniga, Jalisco Mexico N Schiedel Polska Sp. z o.o. ul. Wschodnia 24 45 - 449 Opole Poland Lusoceram Empreendimentos Ceramicos S.A. Rua Castilho, 39 - 8 A/D 1269 - 109 Lisboa Portugal Bramac Sisteme de Invelitori S.r.l. 13 Decembriestr. Nr. 94A 500164 Brasov Romania Schiedel Sisteme de cosuri S.r.l. Str. Zizinului Nr. 14 Bl. 36, Ap. 6 2200 Brasov Romania OOO Braas DSK-1 ul. Amundsena 2 129343 Moscow Russia Lafarge Tekkin AS 3470 Slemmestad Norway S P CPAC Monier Philippines, Inc. Unit B, 2nd Floor Emmanuel House 115 Aguirre Street Legaspi Village Makati City 1200 Philippines Lafarge Roofing (Korea) Ltd. 201, Jung Hwa Building 271 -21 Nonhyun-Dong, Kangnam-Ku Seoul South Korea R Lafarge Dakproducten B.V. Jagerstraat 10 P.O. Box 1108 6040 KC Roermond The Netherlands Schiedel Skorsteiner AS Karihaugveien 89 1086 Oslo Norway Lafarge Roofing (Pty) Ltd. Barrage Road P.O. Box 1468 1930 Vereeniging Gauteng Province Republic of South Africa Bramac Krovni Sistemi d.o.o. Bulevar Nikole Tesle 3 „Hotel Jugoslavija“ 11181 Belgrade Serbia and Montenegro Uralita S.A. División Tejas Mejia Lequerica 10 28004 Madrid Spain Kami AB Telegrafgatan 6a Box 518 169 29 Solna Sweden Lafarge Tekkin AB Telegrafgatan 6a Box 518 169 29 Solna Sweden Schiedel Isokern AB Kungsgatan 6 B 41119 Göteborg Sweden Braas Schweiz AG Bonnstrasse 9 3186 Düdingen Switzerland Schiedel dimnjacki sistemi d.o.o. Kumodraska 176/8 11000 Belgrad Serbia and Montenegro Schiedel Kaminsysteme AG Badstrasse 38 5312 Döttingen Switzerland Bramac stresné systémy spol. s r.o. Mojmirovská cestra 9 95112 Ivanka pri Nitre Slovakia T Braas Polska Sp. z o.o. ul. Wschodnia 26 45-449 Opole Poland Schiedel slowensko spol. s r.o. Zamarovská 177 91105 Zamarovce Slovakia Klöber Polska Sp.z o.o. ul. Pilsudskiego 13 50-048 Wroclaw Poland Bramac Stresni Sistemi d.o.o. Dobruska vas 45 8275 Skocjan Slovenia RuppCeramika Sp. z o.o. ul. Wschodnia 26 45 - 449 Opole Poland Schiedel dimniski sistemi d.o.o. Latkova vas 82 3312 Prebold Slovenia CPAC Roof Tile Co., Ltd. 1 Siam Cement Road Bangsue Bangkok 10 800 Thailand Lafarge Siam Roofing Co., Ltd. 45 Moo 3 Nikompattana Rayong 21180 Thailand Lafarge Cati Cozumleri San. ve Tic. A.S. Gebze Güzeller Organize Sanayi Bölgesi Atatürk Cad. 1 Km P.O. 173 Gebze/Kocaeli Turkey Schiedel Baca Sistemleri Tesis ve Insaat Ltd. Sti. Cekmekoy Sapagi Alemdag Cad. Karacaoglan Sok. No. 5 Dudullu 34775 Istanbul Turkey U Braas Ukraina GmbH Vul. Gorodotska 367 79040 Lviv Ukraine Lafarge Prokrivelni Systemy GmbH Vul. Vasylkivska 14 03040 Kyiv Ukraine Klober Ltd. Ingleberry Road Shepshed Loughborough LE12 9DE Leicestershire United Kingdom Lafarge Roofing Technical Centers Ltd. Sussex Manor Business Park Gatwick Road, Crawley West Sussex RH10 9NZ United Kingdom Lafarge Roofing Ltd. Regent House Station Approach Dorking Surrey RH4 1TG United Kingdom Schiedel Chimney Systems Ltd. Washingbay Road Coalisland County Tyrone BT71 4ND United Kingdom Scotcem Roof Tiles Ltd. Newbridge Industrial Estate Newbridge Edinburgh EH28 8PJ United Kingdom Clay Tile Venture, Inc. P.O. Box 430 91980 Tecate (CA) USA MonierLifetile LLC 7575 Irvine Center Drive Suite 100 92618-2930 Irvine (CA) USA 19 Photo credits: Lafarge Roofing Photo Library, Christian Chamourat (p. 3), imageSource (p. 4), PhotoDisc (p. 6), Corbis (cover) 04 / 2004 Lafarge Roofing GmbH • Communications Frankfurter Landstrasse 2– 4 • 61440 Oberursel • Germany Tel. +49-61 71-61-0 06 • Fax +49-61 71-61-23 00 www.lafarge-roofing.com