Terry J. Lundgren Center for Retailing

RetailLink
From Campus
to Career
Spring 2014
From the Director Martha S. Van Gelder
Global Retailing Conference
2014 Speakers include:
Terry J. Lundgren
Chairman, President & CEO
Macy’s, Inc.
Bobbi Brown
Founder
Bobbi Brown Cosmetics
Walter Robb
Co-CEO
Whole Foods Market
Ken Langone
Founder & CEO of Invemed Associates
& Co-founder, The Home Depot
Brian David Johnson
Futurist
Intel Corporation
One Stop
T
his semester began with a
burst of activity with record
number of Retailing and
Consumer Sciences students in New
York City soaking up the world of
retail. Undaunted by the arrival of the
polar vortex, students participated
in the YMA Fashion Scholarship
Fund awards dinner, a study tour at
Macy’s headquarters, the NRF Big
Show Student Program and executed
an important marketing survey
sponsored by SAP Retail at the Big
Show exhibition hall.
This year’s YMA scholars Stephanie
McIlroy, Zoe Mullins, Melanie Weber,
Emily Tobin and Geoffrey Beene
Scholarship Finalist Lizzy Bahmer
represented the UA at a special
awards ceremony in New York City,
as the "who's who" in the fashion
industry was on hand to honor
those whose product development
business case studies impressed the
executive judges from dozens of
leading retailers.
The National Retail Foundation
Student Association headed by
Christina Pappalardo and Jessica
Ludlow made an impression with 25
students in tow, and they were well
Shopping
rewarded by a stunning program comprised of a young alumni
panel, a CEO roundtable, a senior executive career choice
mentorship program and a career fair offering interview and
internship opportunities.
Senior Melanie Weber who is headed to a Nike internship
this summer, was also one of five national finalists chosen for
their leadership and knowledge of the retail industry as a Next
Generation Scholarship winner. Melanie was able to interview
with CEOs such as Steve Sadove and Mindy Grossman and we
appreciated seeing the UA on stage in front of a huge crowd. To
round out the experience Terry J. Lundgren generously spent
time with our students for a private look at Macy’s key initiatives.
There is nothing stronger than the validation of a retail career
choice when a convention room full of executives commit so
much time to the success of our students. As such, students
returned with a much better understanding of the depth and
breadth of the retail opportunities and aim to spread the word
on campus. We also met representatives from our Corporate
Advisory Board partners, Dick's Sporting Goods, Walmart, SAP
Retail, Walgreens, AT & T and Planalytics.
I am privileged to be joining the board of the National Retail
Federation Foundation Board for a two-year appointment
and am very excited to present the university perspective in
addressing key issues including core digital competencies,
developing a strong retail recruiter network and encouraging
ways to build confidence in what we know to be true: Retail
opens doors –turn the page to see how we know.
PLAN TO ATTEND I Ignite the Customer Experience I April 10-11, 2014
You will Learn...
Terry J. Lundgren Center for Retailing
Please join us at
how increased competitive demand
phone Loews Ventana
Chairman, President & CEO
for innovation will require strategic,
website http://globalretailingconference.org/
Canyon Resort
Macy's, Inc.
actionable performances.
email Tucson, Arizona
Keynote Speaker
Terry J. Lundgren
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520.621.1715
tlc@cals.arizona.edu
Corporate Partner
Profile
If you are looking to reach Walgreens Market Vice President Matt Sesto,
your best bet is to head to an Arizona-area Walgreens store. Matt has
been with Walgreens 25 years and is committed to advancing the role
of community pharmacy and enhancing the customer experience. Matt
is responsible for the retail and pharmacy operations of nearly 300
stores in the Phoenix region, and spends his time visiting stores, building
customer relationships, expanding healthcare footprint, and establishing
community partnerships.
customer care. Walgreens has started to
remodel its stores to better meet the health
and daily living needs of its customers. In
select stores, patients can speak directly
Matt Sesto
with a pharmacist in a dedicated pharmacy
consultation area, get a beauty make-over Market Vice President
Walgreens
from a Boots advisor and pick up fresh food
offerings such as sushi or fresh fruit. Walgreens
also recently launched a new beauty product line, Boots No. 7™ across
its stores, as they continue to leverage their new global partnership with
Alliance Boots, based in the U.K. and Switzerland. Matt explains that
“the strength of Walgreens is our team members and strong employeecentered culture,” and reiterates that the company’s mission is to “help
people get, stay and live well” and deliver an extraordinary customer
experience.
Matt began his career as a stock clerk at Walgreens, and worked as
a pharmacy technician while pursuing a pharmacy degree from the
University of Wisconsin-Madison. After graduation, he held various
ascending pharmacy and store management positions. In 2002, he
moved to Chicago to become a district manager, and later oversaw
operations in the upper Midwest and California regions as Store
Operations Vice President. Matt assumed his current position in 2009,
managing operations for the Southern California market, and most
recently, transitioned to lead the Phoenix market in the Spring of 2013.
Walgreens has partnered with the Terry J. Lundgren Center since 1998
on its Corporate Advisory Board and has actively recruited students
from the University of Arizona. Walgreens has participated in the
Global Retailing Conference for the past several years, and is pleased
to be a sponsor of this year’s conference. Matt is excited to join the
Center’s executive advisory board, and looks forward to encouraging
University of Arizona students to explore and pursue careers in the retail
pharmacy industry.
As market vice president, Matt works with his store leadership teams
to provide a differentiated experience, called the “Well Experience,” for
its patients and customers. Walgreens creates the “Well Experience,”
by offering additional pharmacy services, expanded health and beauty
product lines, and by ensuring that customers receive extraordinary
RCSC Alumni Spotlight Matt Orosco, Director of Merchandising, Gilt MA
By Andrea Olinski, Student Assistant
Matt used the many talents gained from the RCSC program to land a
number of internships with some outstanding companies, eventually
leading him to his current position with Gilt. Between Matt’s junior and
senior year of college, he took on an internship with Marshall Fields,
and fell in love with the company. So after graduation, he joined their
executive training program, where he spent 8 years in the buying office
focusing mainly in men’s contemporary, and dabbling in cosmetics and
furnishings. He mentions, “During my time there, we were owned by
three separate companies, Target, May Company, and Federated, so I
was able to learn from three incredible retailers while sitting in the same
office. When Marshall Field’s officially became a Macy’s, I moved to New
York City. I joined Saks Fifth Avenue as the men’s contemporary buyer.
After three years, I was recruited over to Gilt Groupe to launch their
men’s full price website, Park & Bond. In one year, we launched the site
and closed it but I gathered a ton of knowledge and experience in the
process. That venture led me to my current position at Gilt which I’ve
had for the past year.”
Numbers, fashion, and most importantly,
consumer habits were always a passion for the
2000 Retailing and Consumer Sciences (RCSC)
graduate, Matt Orosco, who followed his goals
and interests, landing him a dream career with the
online shopping website, Gilt Groupe. Not only
does he get to travel the world and visit renowned
cities such as Berlin and Milan, but as Director of
Merchandising for Gilt, Matt’s everyday life is filled
with excitement and much responsibility. On a
daily basis, Matt states, “I lead a team to curate merchandise for our daily
sale events. This involves working with vendors and manufacturers to
secure discounted fashion merchandise. In addition, I also collaborate
with our internal teams to ensure we are attracting our target consumer
through creative and styling. The explanation I’m more likely to give at a
cocktail party is ‘I buy cool stuff and sell it online’.”
As a Retailing and Consumer Sciences Major at the University of
Arizona, Matt will be the first to say that the program provided him with
the foundation, essential to be successful in any chosen career prior to
graduation. The RCSC graduate says, “The greatest gift the Retailing
major gave me was learning the importance of networking. It sounds
simple but from the get go, I was taught that no one knows what you’re
about until they meet you- and they can’t meet you if you aren’t making
yourself present at every possibility.”
After much hard work and success, Matt leaves with a bit of advice for
current RCSC students. “Be true to yourself. If you love to make clothes,
be a designer. If you love numbers, be a planner. If you love visuals, be a
creative director. Don’t try to change who you are to fit this industry. We
have a place for everyone to be successful.”
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Kim's View from the Center
The retailing industry is being transformed at lightning speed. Light up
your learning at this year’s Global Retailing Conference and meet our
industry’s leaders who are keeping retail exhilarating for customers.
Even more than the amazing presentations
and outstanding networking opportunities, this
is a great opportunity for independent retailers,
business executives, CEOs, marketers, vendors
and HR executives and future retail executives
to make life-long connections and stimulate new
ideas.
Held April 10 and 11 (Thursday and Friday), 2014, at the world-class Loews
Ventana Canyon Resort, “Ignite the Customer Experience” will offer
you life-long connections and outstanding presentations to spark your
abilities and transform your retail organization.
Kimberley Brooke
Associate Director
Marketing &
Corporate Relations
And for those survivors of this year’s polar stream winter, April in Tucson
offers sunshine, glorious weather and the conference’s annual golf
tournament at Ventana’s world-renowned golf course, where you’ll enjoy
time for those extended discussions with your foursome.
The 18th annual Terry J. Lundgren Center for Retailing Global Retailing
Conference will offer retailing professionals, consultants, senior
executives, and academicians practical information, proven techniques
and groundbreaking ideas to succeed. Retailing’s thought leaders from
around the world will share their insights on trends and strategies and
offer proven techniques to capture and hold on to customers and market
share.
The Global Retailing Conference promises a full venue of activities to
ignite your imagination, your company and your career. But there’s more!
Become a sponsor and raise your company's profile and create brand
visibility. Contact Kimberley Brooke at 520.626.7952 or email at kbrooke@
email.arizona.edu. For conference details and to register, visit www.
globalretailingconference.org/.
The Global Retailing Conference keynote speaker will be Terry J.
Lundgren, chairman, president and Chief Executive Officer of Macy’s.
Special credit goes out to Mr. Lundgren for his ongoing leadership and
creating the spark to make this truly one of the most sought out and
innovative educational offerings
Joining Mr. Lundgren to present at the 2014 Global Retailing Conference
are:
GLOBAL RETAILING CONFERENCE 2014 SPEAKERS
Terry J. Lundgren
Chairman, President
& CEO
Macy’s, Inc.
Brian David Johnson
Futurist
Intel Corporation
Jeanne Jackson
President, Product
& Merchandising
NIKE
Bobbi Brown
Founder, CCO
Bobbi Brown Cosmetics
Harvey Kanter
President, CEO & Chairman
Blue Nile
Richard McDonald
Sr. VP, Global Marketing
Fender Guitars
Rob Garf
Vice President
Industry Strategy
Demandware
Michael P. Kercheval
President & CEO
ICSC
Kevin McKenzie
Global Chief Digital Officer
Westfield Group
Greg Girard
Program Director
Merchandise Strategies
IDC Retail Insights
Ken Langone
Founder & CEO of Invemed
Associates & Co-founder
The Home Depot
Walter Robb
Co-CEO
Whole Foods
Blake Irving
CEO & Board Director
GoDaddy
Tom Litchford
Vice President
Retail Technologies
National Retail Federation
Nadia Shouraboura
Founder & CEO
Hointer
Ashlee Aldridge
Senior Vice President
Chief Information Officer
and Chief Integration Officer
Golfsmith International
Roman Tsunder
CEO
PTTOW!
SPONSORS
R ETA I L
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Founded 1989
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PATHWAY TO SUCCESS
I am pleased to report that the pre-requisite course
sequencing I discussed in earlier articles has resulted in
the largest Retailing and Consumer Sciences (RCSC)
pre-major in five years. The retention rate has also
increased with a larger percentage of RCSC pre-majors
progressing into the major and subsequently graduating
with an RCSC Bachelor of Science degree.
Felicia Frontain
Retailing and
Consumer Sciences
Undergraduate/Internship
Coordinator, Sr.
The RCSC professors worked very closely with the
Terry J. Lundgren Center for Retailing (TJLC) team this
fall to review every RCSC course currently offered. This
proved to be a very productive collaboration resulting
in the development of some updated courses starting
next fall. Another major result was a stronger focus on
Store Management in each course due to the increased
interest in Store Management recruitment from TJLC
partners and interest from the undergraduates.
Buying, planning and merchandising are still popular
choices amongst RCSC graduates, but students that
select the RCSC major are very entrepreneurial-minded
and are interested in Store Management as a means to
be entrepreneurial but with corporate backing. Our
corporate partners continue to emphasize the value
of store experience in pursuing the many career paths
available in the retail industry.
Enactus Club Underscores
Importance of Partnership
Going
Places
The University of Arizona Enactus team kicked off
the year with a busy schedule and a strong delivery
of new and continuing projects. We continued
our partnership with key community projects
like Dishes and Stories by helping immigrant
Juan Ciscomani
Program Development entrepreneurs from different countries launch their
Specialist, Sr.
cooking business and achieve the American Dream.
Our efforts to assist a UA Alumni entrepreneur sell
backpacks to benefit underprivileged local elementary school children
also continued as we worked with the founder to find new and creative
ways to market the effort. The annual Career Fair, our most sustainable
project, is off to a strong start as we prepare to host recruiters from
companies interested in connecting with hundreds of graduating Seniors.
CONGRATULATIONS TO OUR RETAILING AND
CONSUMER SCIENCES GRADUATES - THEY ARE
GOING PLACES! WE WISH THEM THE BEST AS THEY
BEGIN THEIR CAREERS.
We strengthened our Walgreens Sunscreen Project by partnering with the
Tucson Hispanic Chamber of Commerce to connect with local businesses
whose employees spend the majority of their work hours outside. Skin
cancer is unfortunately prevalent with the Hispanic community and we
are approaching these businesses with the information and resources
necessary to hopefully reduce the risk of skin cancer among them. At
the end of last year, we linked up with TMM Family services, a local nonprofit who offers a vast variety of programs to Southern Arizona that
include fostering children removed from their home by CPS, transitional
housing for single mothers and their children, subsidiary housing, and a
First Time Homebuyer and Home Repair program. TMM also operates
the ReStore Outlet and Community Closet which are located off the main
campus. ReStore sells slightly-used and outlet home improvement items
such as furniture, lighting, flooring, and appliances at huge discounts.
Community Closet sells donated clothing at prices well below retail costs
in addition to offering a voucher program that helps clothe Tucson’s
most needy. All proceeds of both stores directly benefit the programs
of TMM. The UA Enactus team saw a clear opportunity to benefit the
TMM programs by assisting the ReStore and Community Closet. We
started with the ReStore by remodeling the interior giving a shopperfriendly look making products more appealing. After the major parts
of the remodeling were complete, we held a Grand Opening where we
invited community and partners to experience the new store. The event
was a success and we will be moving on the Community Closet during
the Spring semester.
Natalie Baldomar - Home Décor Marketing - Home Depot
Corporate Offices - Atlanta, GA
Monica Descheenie - Store Management - Dillard’s - Tucson, AZ
Melissa Estrada - Sales - Coach - Maui, Hawaii
Kimberley Kennedy - Store Management - Kohl’s - Phoenix, AZ
Meghan Murphy - Store Management - Macy’s - Phoenix, AZ
Jonathan Prince - Store Management - Kohl’s - Tucson, AZ
Hannah Read - Stylist - Nordstrom - Chandler, AZ
Melissa Schuster - Store Management - Target - Flagstaff, AZ
Emmanuel Torres - E-Commerce - Macy’s Inc. - NYC
Congratulations are also due for two former RCSC graduates,
Micaiah Galpin and Kendra Hilty. Both of them have been
promoted to Store Managers for Trader Joe’s and just received
their first store to fully manage.
Advisors to Enactus: Abra McAndrew and Juan Ciscomani
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Jonathan Nelson Prince I Kohl's Department Stores
my store, I implemented different consumer behavior techniques and
strategies to increase clearance sell-through percentage. My project
produced outstanding results and a lasting impact on our customers.
My internship has opened my eyes to the world of store management.
It has prepared me for the challenges of successfully leading a store
to achieve high goals. The internship helped me realize that I have the
nature of a hard working store manager, determined to achieve big
and small goals and be an effective team leader. The knowledge and
experience that I gained is something that can’t be taught in a classroom.
I was able to try different management and leadership styles and learn
how to adjust those styles to different situations. Kohl’s encourages their
customers to expect great things. I quickly was able to grasp the company
culture and pass my determination for success onto sales associates and
customers.
I always knew I wanted to make a major impact
for a retailer and initially thought that a corporate
internship would be the best outlet to achieve my
goal. That changed when, on several occasions
throughout my senior year, I met Joel Hickok
a former Store Manager at Kohl’s Department
Stores. Hearing Mr. Hickok speak in my classes
about his daily challenges in his career, the
continuous opportunities to grow as a professional, and ability to make a
lasting impact on Kohl’s as an effective leader caught my interest. I quickly
noticed that he has the same passion and drive that resonates within
me. I became educated on the role of a Store Manager at Kohl’s and
realized that I can make a major impact on the company by working as
an in-store executive manager. When I was offered the Kohl’s Executive
Management Internship, I jumped on board.
My expectations of an internship were, by far, exceeded. The internship
was well structured to provide ample time to learn, grow as a professional,
and practice a role as a department store manager.
During my twelve-week internship with Kohl’s Department Stores, I was
able to experience day-to-day activities and challenges of executive
management. I worked closely with all store executives to understand
their role in making their store thrive. I received a deeper, hands-on
understanding of different functions of the store including human
resources, operations, hardlines, softlines, and loss prevention. During my
particular internship, Kohl’s was in the midst of a companywide initiative
which I worked closely on. I found that the company is competitive in
nature. With that information I chose to focus my internship project
on an area of the store that performs well and make it even better. In
I particularly liked that company executives were easily accessible,
informative, and full of encouragement. I never felt that I was forgotten
about or undermined and knew that my success was a priority for
store, district, and regional managers. I would definitely recommend
this internship to any student that is looking to explore retail store
management in a hands-on, fast-paced environment with a competitive
and thriving corporation.
Christina Pappalardo I The Home Depot
This summer, I had the great experience of
interning for The Home Depot. I was placed as
an intern for the Trend and Design team and from
day one I knew it would be the summer of my life.
Perhaps it was the multitude of Vogue magazines
at my desk or the bulletin boards lining the halls
with fall’s biggest fashion trends, but I knew I had
made the right decision to accept an internship
with the world’s largest home improvement retailer. Most students would
not imagine the world’s largest home improvement retailer to be in tune
with fashion trends, yet I spent the summer understanding and learning
the importance trends have on Home Depot’s bottom line.
year to date sales to identify emerging trends. I was also able to help with
the launch of social media website Tumblr, where I was able to help in the
creation of social media content.
The team I worked with was a special team of empowering women
directed by Sarah Fishburne. Under Sarah’s direction the team helps
to develop Home Depot’s eye of design to speak to a wider customer
base through products and marketing. I worked on projects that
allowed me to combine my passion for fashion with business and
marketing strategies. I had developed marketing pieces and offered
marketing recommendations to attract small space owner to purchase
patio furniture. I learned how to use social listening tools Topsy and
Brandwatch to monitor competitors and analyzed industry research, and
As an intern I was able to attend Towne Halls. Towne Halls allowed
interns to sit down one on one with the C level executives and ask
questions. It was this interest and opportunities from top leadership that
showed me the great leadership and culture the Home Depot offers.
By the final week of my internship, I had the opportunity to present a
project from the initial to final stages to the top Merchandising leadership.
Sarah Fishburne created an environment where I was not seen as an
intern, but a team member. At every weekly meeting I presented my
competitive tracking for the week. I would share key findings and offer
recommendations for the team moving forward. In addition I would find
research and outline information for bi weekly trend reports that Sarah
present to the CEO, Frank Blake.
After graduation I am so proud to say I will be relocating to Atlanta,
Georgia and joining the Home Depot’s Store Environment team. I do not
know where my career will take me, but I do know that the Home Depot
will provide me with the best foundation and leadership to succeed.
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An Inspiring Trip
Reflecting at my time spent in New York City
for this year’s YMA FSF Gala and the National
Retail Federation (NRF) Big Show, I cannot be
more excited for my future in such an expansive
industry. During my trip, I had the privilege of
meeting one-on-one with top executives from
companies that are driving the industry forward,
I took extensive notes about topics such as
omni-channel initiatives and innovations within
retail technology while attending key note
speakers and break out sessions, and had the
pleasure of building strong bonds with students
from across the nation that are the future retail
leaders of tomorrow.
Amidst the pure enjoyment of celebrating our
hard work and achievements while at the YMA
FSF Gala, I was truly inspired by that evening’s
awards ceremony, recognizing how retail
By Melanie Weber, Student Advisory Board
has fostered a widespread support network
of individuals between companies. Moreover,
by gathering this large group of students at
one event we were able to cultivate our own
connections between universities, before
stepping foot into our first careers. From this
experience I took away an important lesson
in the power of collectiveness for a common
cause.
Before arriving in New York City, I was thrilled
and honored to discover that I was selected
to compete as one of the top five finalists
for the NRF Next Generation Scholarship,
through which I met four other passionate retail
students from across the country. I especially
cherish our time spent together because we
shared insightful conversations about the future
of the retail industry. From these conversations
I learned the value in motivational friendships
and collaboration.
These experiences put into perspective how
intertwined our paths are with other likeminded innovators, who share the same love for
the art and science that is retail.
NEW PARTNERSHIP
stores in 35 countries and jurisdictions. In addition, it exclusively operates
the legendary FAO Schwarz® brand and sells extraordinary toys in the
brand’s flagship store on Fifth Avenue in New York City. Jane Baczynski,
National Manager, Campus Recruiting and University Relations will
represent Toys “R” Us on the board.
We are very pleased to welcome Toys“R”Us back as a partner on
the Center’s Corporate Advisory Board. They are the world’s leading
dedicated toy and juvenile products retailer, offering a differentiated
shopping experience through its family of brands. Merchandise is sold in
879 Toys“R”Us and Babies“R”Us stores in the United States and Puerto
Rico, and in more than 705 international stores and over 180 licensed
The University of Arizona I Terry J. Lundgren Center for Retailing
DIVERSITY CONFERENCE I February 21, 2014 I Tucson Marriott University Park I Tucson, AZ
By Abra McAndrew, Assistant Director, Student Leadership & Development
• A panel of young UA Alumni in management positions will share their
experiences of rising through the ranks.
• Carol Jackson, VP Diversity Affairs, Macy’s Inc. and Lisa Locker of
Altria will share their experiences and advice for young women setting
high career goals.
• Andy Izquierdo, VP Corporate Affairs, PetSmart and University of
Arizona educators will talk about coming out at work and share tips for
LGBTQ professionals and their allies.
• Jane Larriva-Rojas, Senior VP-Financial Advisor, Morgan Stanley
Wealth Management and Kelley Johnson, Divisional VP for Diversity
and Emerging Talent, JCPenney will present strategies for building and
leveraging the mentor relationships that help young professionals get
noticed in the workplace.
On Friday, February 21, the Terry J. Lundgren Center for Retailing will
host our first diversity-focused student conference entitled FITTING IN
WHILE STANDINGOUT: Succeeding in a Diverse Workplace.
The conference will deliver practical information and real-world advice to
make sure University of Arizona students are prepared to leverage their
cultural competency to advance their careers.
With the support of Target, Altria, JCPenney, Macy’s, Nike, PetSmart, and
Morgan Stanley Wealth Management, corporate experts on diversity and
University of Arizona will help students develop awareness and strategies
to successfully navigate a diverse and changing workplace.
KEY NOTE SESSIONS INCLUDE:
• Dwight Lavender, Group Manager, Diversity and Inclusion, Target
Stores, will speak about why diversity matters both for people and
profit.
• UA Alumnus Dave Schechter, VP/Category Footwear Leader for Nike’s
Jordan brand on how Nike harnesses diversity to inspire ideas and
spark innovation.
• Jeff Hiller, JB Training Solutions will share secrets for Millennials who
want to leverage their generation’s cultural competency to rise rapidly
in the workplace.
Student coordinators Tuyet Tran, who is a member of our Student
Advisory Board, and Talia Watts, Senior Student Assistant in the
Lundgren Center, have been marketing the event to student groups
on campus with a diversity and inclusion mission. We look forward to
engaging in a meaningful and substantive discussion with our partners
and University of Arizona students.
6
Retail Upstarts Program
Jumpstarts New Businesses
Spring 2014
CALENDAR OF EVENTS
Jan. 10 By Scott Hessell, Senior Lecturer and Lundgren Teaching Fellow
The Retail Entrepreneurship Club (REC), a
student club within the Terry J. Lundgren
Center for Retailing, is starting a new initiative
called Retail Upstarts that is designed to
assist Tucson-based retail entrepreneursto-be in their business planning and market
launch efforts. The program will match local
retail entrepreneurs with students and, in an
Scott Hessell
intense, focused engagement, help develop
Senior Lecturer and
Lundgren Teaching
key retail strategies for the entrepreneurs
Fellow
based on students’ researching the local
market and the product opportunities.
NYC Study Tour
Jan. 23 Go Pro! - Business and Interview Etiquette
Feb. 4
R.E.I. on Campus
Feb. 4
The Home Depot Challenge
Feb. 5
Brand U - PetSmart Session 1:
Define your Personal Brand
Lindsey Walsh, President of REC, indicated that the program would
be a great way for members of the club and others in the retailing
program to help local entrepreneurs but also to learn about the
process of starting one’s own venture. Walsh said “we know this
will be a great opportunity for students to learn from real life retail
entrepreneurs about what it is like to start your own company. We
know it is a challenge but to work with someone who is doing it right
now will be a great experience.”
Feb. 6 Go Pro! - Reception and Dining Etiquette
Feb. 12 Brand U - PetSmart Session 2:
Develop your Personal Brand
Feb. 17-19 Study Tour to Magic Tradeshow
– Las Vegas
Feb. 19 Brand U - PetSmart Session 3:
Leverage your Personal Brand
Feb. 19 Enactus Spring Career Expo – Student Union Memorial Center
Feb. 21 Fitting In While Standing Out Diversity Conference – Marriott University
Mar. 10
Who's Managing the Store? Presentation and Networking Event
Mar. 11-12 Spring Career Days
Student Union Memorial Center
Mar. 15-23 Spring Break
Apr. 9 Terry J. Lundgren
Annual Campus Lecture
Apr. 9 Lundgren Center for Retailing Spring CAB Meeting & VIP Dinner –
Loews Ventana Canyon Resort
Apr. 10-11 Global Retailing Conference
“Ignite the Customer Experience”
Loews Ventana Canyon Resort
May 7 Last Day of Classes
The first two companies in
the Retail Upstarts program
are a local craft beer brewery
started by Kyle Jefferson and a
retail venture focused around
a unique combination of
technologies in the headphone/
earbuds product category led
by Bryan Jaret-Schachter. Both
are graduates of the University of Arizona and the Eller College of
Management but see a great value in working with students focused
on the retail aspects of their venture. “This program came about at
a perfect time for me. To get some support and insight from the
students on how I should roll this out in a retail environment will be
a great advantage for my business success,” said Jaret-Schachter.
The program is being developed with the support of the Southern
Arizona chapter of CCIM, a national organization that is recognized
as experts in commercial and investment real estate. Debbie Heslop
of Volk Company and Jason Wong of Red Point Development have
been great proponents and early supporters of the program. Heslop
said that “the Upstart program will benefit the retail entrepreneur
by providing an increased rate of success. Through an in-depth
analysis of the company’s operational and marketing plans based on
understanding the Tucson market, these startups will have a greater
chance of success going forward. In the end, the outcome of the
program is to align the retailer’s plans with the realities of their retail
store launch and on-going management needs.”
The plan for the Retail Upstarts program is to work with several
companies each semester. This initial semester is designed to
develop further the program and to begin marketing it to the local
business community.
7
PO Box 210078 • Tucson, AZ 85721-0078
Corporate Partners & Sponsors
Corporate Advisory Board
Acento, Roberto Orci, President and CEO
Altria Group Distribution Company, Lisa Locker, District Manager
AT & T Mobility, Jay Brown, National Manager
AVNET, Steve Church, Senior Vice President
Bridgestone/Firestone, Matt Akao, District Manager
Collective Brands, Edward J. Schloesslin, Division Senior VP,
Human Resources
Dick's Sporting Goods, Kate Brown, Manager, University Relations
Gallo Wine Company, Greg Gratteau, Director of Human Resources
Gordon Brothers, Ann Merrill, Co-President, Appraisal and
Valuation Division
ICSC, Sarah Ritchie, Manager, ICSC Education Foundation
JCPenney Corporation, Angela Swanner, Vice President - SEPHORA
(inside jcpenney)
Kohl's, Brooke Allen, District Manager
Macy's, Inc., Anne Voller, VP Talent Acquisitions
National Sporting Goods Association, Chuck Suritz, Director, Strategic
Planning & Education
NIKE, Inc., Erich Siegel, Director, North American Merchandising
NRF Foundation, Ellen Davis, Executive Director
PetSmart, Bryan McCormick, Vice President Human Resources
Planalytics, Fred Fox, President and CEO
REI, Susan Viscon, VP - Merchandising
Royal Bermuda LLC, Gerald Birin, CEO and Kellie Walejeski, COO
SAP Retail, Tom Redd, Vice President, Product Marketing
Supima, Jesse W. Curlee, President
Target Stores, Liz Breiland, Sr. Field Campus Recruiter, HR
Talent Acquisition
The Home Depot, Gordon Erickson, Senior VP of Field Merchandising
The University of Arizona BookStores, Debby Shively, Director
Toys R Us, Jane Baczynski, National Manager, Campus Recruiting and
University Relations
Walgreens, Matt Sesto, Market Vice President
Walmart Stores, Inc., Andy Barron, EVP Softlines Merchandising and
Michelle Gloeckler, Senior VP GMM Home
Wells Fargo, Marsha Reed, Assistant VP - Senior Recruiter
Arizona Community Advisory Board
Tucson Hispanic Chamber of Commerce, Lea Marquez-Peterson,
President and CEO
VAMOS A Tucson, Felipe Garcia, Executive Vice President
OOROO, Jeff Artzi, CEO Founder
Honorary Board Members
Ellen Goldsberry, Director Emeritus, Center for Retailing
Terry J. Lundgren, Chairman, President and CEO, Macy's, Inc
Student Advisory Board Spring 2014
Elizabeth Bahmer
Kelsey Brown
Kelly Carton
Audrey Caldwell
Cody Chewning
Daiana Harangus
Alyssa Hasslen
Rachel Laven
Sarah Moore
Fionna Norman
Christina Pappalardo
Natalie Schwartz
Tuyet Tran
Charlene Truong
Cody Villanueva
Lindsey Walsh
Melanie Weber
Rachel Weinstein
Terry J. Lundgren Center for Retailing
Editor and Director: Martha S. Van Gelder
Managing Editor: Kimberley A. Brooke
Contributing Editor: Abra McAndrew
Administrative Associate: Annette M. Garcia
The Terry J. Lundgren Center for Retailing is housed in the Division of
Retailing and Consumer Sciences in The John and Doris Norton School
of Family and Consumer Sciences, College of Agriculture and Life
Sciences at The University of Arizona. The Center works to illuminate
the issues facing retailers today and to prepare college students for
careers in retailing.
RETAIL
To obtain more information contact:
The Terry J. Lundgren Center for Retailing
The University of Arizona
PO Box 210078 ~ Tucson, AZ 85721-0078
Phone: 520.621.1715 Fax: 520.621.9445
Email: tlc@cals.arizona.edu Web site: terryjlundgrencenter.org