Company Brochure (for printing)

Jupiter Telecommunications Co., Ltd.
Marunouchi Trust Tower North, 1-8-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005 Japan
http://www.jcom.co.jp/english.html
016.04
どこで も 、楽しめ る 、
Corporate History Company development
byM
theへ
numbers
使 える 、頼 れ る J : C O
。
1995
Total number of households in Japan
56.41million
19.61 million
13.52 million
5.03 million
Homes Passed
Connected homes
Subscribing
households
CATV Industry Data
Number of
Homes Passed
48.23
Number of Homes
Connected
25.59
Annual Sales
1,090.6
million
million
billion yen
Cited from:
Japan Cable and Telecommunications
Association, Cable TV Industry Report 2014.
(Current as of December 2015)
Homes Passed: Households for which network is built and available for service provisioning.
*Total number of households in Japan: Total number of households according to the basic resident register,
published by the Ministry of Internal Affairs and Communications, current as of January 1, 2016.
CATV subscribers
3.52
Internet subscribers
3.14
million
(End of December 2015)
27
Group CATV systems
companies
74
systems
(Current as of April 1, 2016)
Customer Centers
12
locations nationwide
(Current as of Dec 2015)
21
01
Telephone subscribers
3.72
million
(End of December 2015)
million
490.2
(End of December 2015)
Employees
14,204
企業理念
Consolidated sales
(Fiscal year ended Mar 2015)
J:COM Shops
people
70
locations
(End of March 2015)
Contents available on
J:COM On Demand
55,000
billion yen
titles
(Current as of December 1, 2015)
(End of January 2016)
J:COM Magazine circulations
3.6
million
(End of December 2015)
e
r
e
h
w
y
Ever
Jan Jupiter Telecommunications Co., Ltd. was founded as a joint venture involving Sumitomo Corporation
and Tele-Communications International, Inc. (now known as Liberty Global, Inc.)
Mar Launched CATV service in 4 systems in Fuchu, Koganei, Nerima and Suginami for total of 19,000
subscribing households
1997
Jul Launched telephony service
1999
Jan Launched high-speed Internet access service
2000
Sep Consolidated TITUS Communications Corporation
2001
Jun Achieved 1 million total subscribing households
2004
Apr Launched cable television digital service, “J:COM TV Digital” (current J’COM TV Standard)
2005
Jan Launched Video On Demand (VOD) service, “J:COM On Demand”
Mar Went public on the JASDAQ Securities Exchange (now known as Tokyo Securities Exchange JASDAQ
market) Introduced new brand, “J:COM”
Oct Achieved 2 million total subscribing households
2006
Jan Acquired the management right to Kansai Multimedia Services Co., Ltd.
Apr Launched a new set-top box (STB) equipped with a hard disk drive, “HDR”
Sep Acquired the management right to Cable West Inc.
2007
Sep Absorbed Jupiter TV Co., Ltd.
Nov Established Channel Ginga Co., Ltd.
2008
Jan Launched “J:COM Earthquake Alert Service”
Dec Consolidated Mediatti Communications, Inc. Achieved 3 million total subscribing households
2009
Jan Established Technology Networks Inc. (now known as Jupiter Telecommunications Co., Ltd.) through
a merger between J:COM Technologies Co., Ltd. and @NetHome.Co., Ltd.
Oct Acquired the management right to J SPORTS Broadcasting Corporation (now known as J SPORTS
Corporation)
2010
Jun Closed the memorandum of understanding regarding establishment of 3-company alliance with
Sumitomo Corporation and KDDI Corporation
2011
Oct Jointly acquired YOKOHAMA CABLE VISION Inc. with Tokyu Corporation and consolidated.
Introduced ZAQ, the J:COM NET service character, nationwide
2012
Mar Started applying a new discount service, “au Smart Value”
Consolidated ASMIK ACE ENTERTAINMENT, INC. (now known as ASMIK ACE, INC.)
May Opened the first concept shop, “J:COM Wonder Studio” at TOKYO SKYTREE TOWN®
Jun Launched “Mega Pack,” a subscription VOD service on “J:COM on Demand”
Oct Launched a home network service, “J:COM OMAKASE support”
Dec Launched “J:COM DENRYOKU,” an electric power service for condominiums, in Suginami, Tokyo
2013
Jul Renewed community channels, “J:COM Channel” and “J:COM Television” and started broadcasting
Delisted from the JASDAQ market of the Tokyo Stock Exchange
Aug Launched “milplus,” an IP-VOD service for CATV operators
Sep Consolidated IP Power Systems Corp.
Nov Launched a new set-top box, “Smart TV Box”
Dec Consolidated JAPAN CABLENET
LIMITED
Totalof
number
of subscribed
With the
rapid (JCN).
adoption
smartphones
and households
tablets andsurpasses
increasingly
5 million.
fierce competition in the video distribution market, the broadcasting and
2014
Feb Launched the second series of Smart TV Service, “Smart J:COM Box,” an STB developed uniquely for
telecommunications industry is facing a new dimension of competition.
our service
While corporations are expected to respond with swift judgment and
Jun Launched trial 4K broadcasting
mobility,
Jul Absorbed Technology Networks
Inc. J:COM offers a variety of attractive services based on 5 pillar
2015
Mar Launched “OKAIMONO support”
service
exclusive
to subscribers services
-- the
existing
TV, Internet, and telephone and newly added
May Launched 4K-VOD servicemobile and electric power.
Launched J:COM TV Standard Plus
We will continue to make great efforts as both “Japan's largest CATV
Jun Established J:COM Heart Co., Ltd., a company help employment of people with disabilities
company”
and aAny
“media
company leading the multi-channel market”.
Jul Consolidated an events and
tickets agency,
Co., Ltd.
Above MOBILE”
all, as a “company deeply rooted in local communities”, we will
Oct Launched mobile service “J:COM
J:COM Heart Co., Ltd. certified
as
special subsidiary
strive toasupport
customers’ lives and deliver new excitement and inspi Dec
Started
broadcast
4K
thematic
channel
for enrich
cable industry,
“Cable 4K”
Shinichi Sasaki
Toshio Maki
ration that will
their lives.
Representative Director
Representative e-commerce
Director
2016 Mar Consolidated
company Jupiter Shop Channel Co., Ltd.
April 2016
Chairman & Co-CEO
President & Co-CEO
Apr Launched retail electricity sales service “J:COM DENRYOKU Katei-yo Course”
J:COM Kyushu Co., Ltd. acquired J:COM Kumamoto Ltd.
J:COM East Co., Ltd. acquired J:COM Odawara Ltd.
J:COM
22
02
どこで も 、楽しめ る 、
Corporate History Company development
byM
theへ
numbers
使 える 、頼 れ る J : C O
。
1995
Total number of households in Japan
56.41million
19.61 million
13.52 million
5.03 million
Homes Passed
Connected homes
Subscribing
households
CATV Industry Data
Number of
Homes Passed
48.23
Number of Homes
Connected
25.59
Annual Sales
1,090.6
million
million
billion yen
Cited from:
Japan Cable and Telecommunications
Association, Cable TV Industry Report 2014.
(Current as of December 2015)
Homes Passed: Households for which network is built and available for service provisioning.
*Total number of households in Japan: Total number of households according to the basic resident register,
published by the Ministry of Internal Affairs and Communications, current as of January 1, 2016.
CATV subscribers
3.52
Internet subscribers
3.14
million
(End of December 2015)
27
Group CATV systems
companies
74
systems
(Current as of April 1, 2016)
Customer Centers
12
locations nationwide
(Current as of Dec 2015)
21
01
Telephone subscribers
3.72
million
(End of December 2015)
million
490.2
(End of December 2015)
Employees
14,204
企業理念
Consolidated sales
(Fiscal year ended Mar 2015)
J:COM Shops
people
70
locations
(End of March 2015)
Contents available on
J:COM On Demand
55,000
billion yen
titles
(Current as of December 1, 2015)
(End of January 2016)
J:COM Magazine circulations
3.6
million
(End of December 2015)
e
r
e
h
w
y
Ever
Jan Jupiter Telecommunications Co., Ltd. was founded as a joint venture involving Sumitomo Corporation
and Tele-Communications International, Inc. (now known as Liberty Global, Inc.)
Mar Launched CATV service in 4 systems in Fuchu, Koganei, Nerima and Suginami for total of 19,000
subscribing households
1997
Jul Launched telephony service
1999
Jan Launched high-speed Internet access service
2000
Sep Consolidated TITUS Communications Corporation
2001
Jun Achieved 1 million total subscribing households
2004
Apr Launched cable television digital service, “J:COM TV Digital” (current J’COM TV Standard)
2005
Jan Launched Video On Demand (VOD) service, “J:COM On Demand”
Mar Went public on the JASDAQ Securities Exchange (now known as Tokyo Securities Exchange JASDAQ
market) Introduced new brand, “J:COM”
Oct Achieved 2 million total subscribing households
2006
Jan Acquired the management right to Kansai Multimedia Services Co., Ltd.
Apr Launched a new set-top box (STB) equipped with a hard disk drive, “HDR”
Sep Acquired the management right to Cable West Inc.
2007
Sep Absorbed Jupiter TV Co., Ltd.
Nov Established Channel Ginga Co., Ltd.
2008
Jan Launched “J:COM Earthquake Alert Service”
Dec Consolidated Mediatti Communications, Inc. Achieved 3 million total subscribing households
2009
Jan Established Technology Networks Inc. (now known as Jupiter Telecommunications Co., Ltd.) through
a merger between J:COM Technologies Co., Ltd. and @NetHome.Co., Ltd.
Oct Acquired the management right to J SPORTS Broadcasting Corporation (now known as J SPORTS
Corporation)
2010
Jun Closed the memorandum of understanding regarding establishment of 3-company alliance with
Sumitomo Corporation and KDDI Corporation
2011
Oct Jointly acquired YOKOHAMA CABLE VISION Inc. with Tokyu Corporation and consolidated.
Introduced ZAQ, the J:COM NET service character, nationwide
2012
Mar Started applying a new discount service, “au Smart Value”
Consolidated ASMIK ACE ENTERTAINMENT, INC. (now known as ASMIK ACE, INC.)
May Opened the first concept shop, “J:COM Wonder Studio” at TOKYO SKYTREE TOWN®
Jun Launched “Mega Pack,” a subscription VOD service on “J:COM on Demand”
Oct Launched a home network service, “J:COM OMAKASE support”
Dec Launched “J:COM DENRYOKU,” an electric power service for condominiums, in Suginami, Tokyo
2013
Jul Renewed community channels, “J:COM Channel” and “J:COM Television” and started broadcasting
Delisted from the JASDAQ market of the Tokyo Stock Exchange
Aug Launched “milplus,” an IP-VOD service for CATV operators
Sep Consolidated IP Power Systems Corp.
Nov Launched a new set-top box, “Smart TV Box”
Dec Consolidated JAPAN CABLENET
LIMITED
Totalof
number
of subscribed
With the
rapid (JCN).
adoption
smartphones
and households
tablets andsurpasses
increasingly
5 million.
fierce competition in the video distribution market, the broadcasting and
2014
Feb Launched the second series of Smart TV Service, “Smart J:COM Box,” an STB developed uniquely for
telecommunications industry is facing a new dimension of competition.
our service
While corporations are expected to respond with swift judgment and
Jun Launched trial 4K broadcasting
mobility,
Jul Absorbed Technology Networks
Inc. J:COM offers a variety of attractive services based on 5 pillar
2015
Mar Launched “OKAIMONO support”
service
exclusive
to subscribers services
-- the
existing
TV, Internet, and telephone and newly added
May Launched 4K-VOD servicemobile and electric power.
Launched J:COM TV Standard Plus
We will continue to make great efforts as both “Japan's largest CATV
Jun Established J:COM Heart Co., Ltd., a company help employment of people with disabilities
company”
and aAny
“media
company leading the multi-channel market”.
Jul Consolidated an events and
tickets agency,
Co., Ltd.
Above MOBILE”
all, as a “company deeply rooted in local communities”, we will
Oct Launched mobile service “J:COM
J:COM Heart Co., Ltd. certified
as
special subsidiary
strive toasupport
customers’ lives and deliver new excitement and inspi Dec
Started
broadcast
4K
thematic
channel
for enrich
cable industry,
“Cable 4K”
Shinichi Sasaki
Toshio Maki
ration that will
their lives.
Representative Director
Representative e-commerce
Director
2016 Mar Consolidated
company Jupiter Shop Channel Co., Ltd.
April 2016
Chairman & Co-CEO
President & Co-CEO
Apr Launched retail electricity sales service “J:COM DENRYOKU Katei-yo Course”
J:COM Kyushu Co., Ltd. acquired J:COM Kumamoto Ltd.
J:COM East Co., Ltd. acquired J:COM Odawara Ltd.
J:COM
22
02
Corporate Social Responsibility
J:COM Activities
CATV Business
Promotion of diversity Diver
J:COM
sity Media Business
A variety of services to support lifestyles.
with customers and local residents.
More fun, more convenient with J:COM.
Attractive
contents
- fulfill one’s potential
Advancing a workplace where
each employee
can
As a company rooted in communities, J:COM is making efforts in the area of corporate social responsibility in collaboration
J:COM’s media offerings broaden your horizons of enjoyment.
J:COM offers the five services of CATV, high-speed Internet, fixed phone, mobile phone and electric power to customers.
Community activities with customers
J:COM supports customers to attain enriched and convenient lifestyles with a wide array of services.
J:COM respects
andvarious
values,thematic
and aimschannels,
to create purchases
an environment
where
all kindsfor
of VOD
people
can fully utilize
J:COM diverse
invests individualities
in and manages
variety
of contents
service,
in a sport
content
distribution
service
welltheir
as planning,
of movies.
their skills.and
Weengages
believe that
by enabling
diverse
employees
to as
utilize
skills, weproduction
can rapidlyand
anddistribution
flexibly respond
to a wide
J:COM
provides
contents
that
touch
the
heart
of
our
customers
in
a
wide
array
of
media.
range of customer needs and external changes, and realize corporate growth and employee well-being; thus, we are taking
CLEAN UP OUR TOWN
proactive steps to advance diversity.
Promotion of work-life balance
CLEAN UP OUR TOWN is a nationwide cleanup activity conducted every year
at 62 locations
nationwide.
A watch
total ofTV
5,000 local residents participated
• High-speed, high-quality network
• conducted
Smart TV service
transforms
the way you
event. allow you to enjoy unrivalled image quality
• in
4Kthe
broadcasts
• Comprehensive selection of free security services
• Rich multi-channel broadcasting including thematic channels
• Support system for individuals inexperienced with computers
IKI-IKI Walking
IKI-IKI Walking is a walking event held every fall where participants follow a route
learning local history and enjoying nature while exchanging with local residents.
Promote active involvement of female employees who are
environments and promote work-life
so that
all multi-channel
facing operators
issues of balancing work and life events like
• Onebalance
of Japan’s
largest
employees can fully utilize their skills.
marriage, child delivery and childcare. In addition to
• Invests in and operate various thematic channels
employment support through work-life balance promotion,
Making comfortable workplaces
J:COM is taking steps to help skill development and to
change the perspective of managers (who are mostly male).
• Proper management of working hours
• Encourage employees to take annual paid holidays
Skills development, career support
Support for parents and caretakers
• Office children’s space “J Kids Kobato no Mori” It was held in 10 locations nationwide in 2015. Many people enjoyed walking
Mult
through the town with the fall colors.
• Training for next generation female leaders
• Management training for next generation women
• Seminars before taking childcare leave and before
returning to the workplace
i-cha
nne
Changing
managers’ perspectives
l
• Diversity management training
• Interviews with head of organization
Promotion of employment and active
participation of people with disabilities
through J:COM Heart Co., Ltd.
J:COM Media
B us
in e s s
e
sin
KU
• Shorter working hours available for parents of children
up to 6th grade.
• Childcare tablet distributed to employees on childcare leave
s
• Expansion of childcare and care leave system
• Introduction of “welcome back” system (re-employment
system for workers who left work for family reasons)
Bu
YO
donation are standing donations to support victims of
the Great East Japan Earthquake, and support
s
donations for affected locations at the time of disasters.
actively participate in, and the company was certified as
a special subsidiary in
October 2015. The company is making proactive
r
efforts to promote
the
st
employment
Di and active
engagement of people
with disabilities.
tio
n
NR
TV service customers to simply donate money with one
* Part of viewing content
J:COM established J:COM Heart Co., Ltd. in June 2015
Business
with the concept of creating workplaces that anyone can
Movie
DE
service J:COM On Demand system to enable J:COM
ib
u
J:COM CATV
Business
BOKIN On Demand is a system that uses the VOD
BOKIN On Demand
touch of their remote control. The main two types of
Promotion of active participation of women
Multi-channel
We are making efforts to provide comfortable working
with members of local communities. In its eighth run in 2015, the cleanup was
J:COM Green program
J:COM implements the J:COM Green program, a program that supports protection of forests, with part of the electricity bills
J:COM’s first concept shop opened inside the Tokyo Skytree
Town® in 2012. The attractiveness of multi-channels and latest
TV services are promoted through various events and attractions
fully utilizing the four 103-inch screens. We also have ZAQ
STORE, a specialty store for ZAQ merchandise. J:COM Wonder
Studio is a new portal for the J:COM brand.
paid by J:COM DENRYOKU Katei-yo Course customers. It is a system whereby J:COM buys CO 2 emission credits depending
on the number of households signed up for J:COM DENRYOKU Katei-yo Course, and this money is used to carry out activities
• High-quality primary VolP phone service fully utilizing
lP technology
to protect forests. Each household can protect approximately 5 m2 of forest for a year.
• Various services provided through an alliance with KDDl
• Plans with free calls available
J:COM Green program
DENRYOKU
• Reduce your power bills by combining with other
J:COM services
Movie Business
Use of
Donate part of
• SavingsCustomer
in months with J:COM
high usage as well months the electricity bill
DENRYOKU
with low usage
• Check your electricity usage and bill on your PC,
smartphone or tablet
03
19
Distribution Business
• No data usage count when using “J:COM On Demand App”
• Planning and production of movies and video contents
• One of Japan’s largest VOD services, “J:COM On Demand”
protection
• Original J:COMSupport
handsets
that meet
needs of customers
Forest
• Distribution and publicity for theatrical movies
• ”milplus”, an IP-VOD service for CATV operators
• Planning and sales of video contents
• Sport content distribution service
activities with part
owners
• Comprehensiveofsupport
system
the electricity
bill as you expect from J:COM
This program uses the FORESTOCK Association FORESTOCK accreditation system.
04
20
Corporate Social Responsibility
J:COM Activities
CATV Business
Promotion of diversity Diver
J:COM
sity Media Business
A variety of services to support lifestyles.
with customers and local residents.
More fun, more convenient with J:COM.
Attractive
contents
- fulfill one’s potential
Advancing a workplace where
each employee
can
As a company rooted in communities, J:COM is making efforts in the area of corporate social responsibility in collaboration
J:COM’s media offerings broaden your horizons of enjoyment.
J:COM offers the five services of CATV, high-speed Internet, fixed phone, mobile phone and electric power to customers.
Community activities with customers
J:COM supports customers to attain enriched and convenient lifestyles with a wide array of services.
J:COM respects
andvarious
values,thematic
and aimschannels,
to create purchases
an environment
where
all kindsfor
of VOD
people
can fully utilize
J:COM diverse
invests individualities
in and manages
variety
of contents
service,
in a sport
content
distribution
service
welltheir
as planning,
of movies.
their skills.and
Weengages
believe that
by enabling
diverse
employees
to as
utilize
skills, weproduction
can rapidlyand
anddistribution
flexibly respond
to a wide
J:COM
provides
contents
that
touch
the
heart
of
our
customers
in
a
wide
array
of
media.
range of customer needs and external changes, and realize corporate growth and employee well-being; thus, we are taking
CLEAN UP OUR TOWN
proactive steps to advance diversity.
Promotion of work-life balance
CLEAN UP OUR TOWN is a nationwide cleanup activity conducted every year
at 62 locations
nationwide.
A watch
total ofTV
5,000 local residents participated
• High-speed, high-quality network
• conducted
Smart TV service
transforms
the way you
event. allow you to enjoy unrivalled image quality
• in
4Kthe
broadcasts
• Comprehensive selection of free security services
• Rich multi-channel broadcasting including thematic channels
• Support system for individuals inexperienced with computers
IKI-IKI Walking
IKI-IKI Walking is a walking event held every fall where participants follow a route
learning local history and enjoying nature while exchanging with local residents.
Promote active involvement of female employees who are
environments and promote work-life
so that
all multi-channel
facing operators
issues of balancing work and life events like
• Onebalance
of Japan’s
largest
employees can fully utilize their skills.
marriage, child delivery and childcare. In addition to
• Invests in and operate various thematic channels
employment support through work-life balance promotion,
Making comfortable workplaces
J:COM is taking steps to help skill development and to
change the perspective of managers (who are mostly male).
• Proper management of working hours
• Encourage employees to take annual paid holidays
Skills development, career support
Support for parents and caretakers
• Office children’s space “J Kids Kobato no Mori” It was held in 10 locations nationwide in 2015. Many people enjoyed walking
Mult
through the town with the fall colors.
• Training for next generation female leaders
• Management training for next generation women
• Seminars before taking childcare leave and before
returning to the workplace
i-cha
nne
Changing
managers’ perspectives
l
• Diversity management training
• Interviews with head of organization
Promotion of employment and active
participation of people with disabilities
through J:COM Heart Co., Ltd.
J:COM Media
B us
in e s s
e
sin
KU
• Shorter working hours available for parents of children
up to 6th grade.
• Childcare tablet distributed to employees on childcare leave
s
• Expansion of childcare and care leave system
• Introduction of “welcome back” system (re-employment
system for workers who left work for family reasons)
Bu
YO
donation are standing donations to support victims of
the Great East Japan Earthquake, and support
s
donations for affected locations at the time of disasters.
actively participate in, and the company was certified as
a special subsidiary in
October 2015. The company is making proactive
r
efforts to promote
the
st
employment
Di and active
engagement of people
with disabilities.
tio
n
NR
TV service customers to simply donate money with one
* Part of viewing content
J:COM established J:COM Heart Co., Ltd. in June 2015
Business
with the concept of creating workplaces that anyone can
Movie
DE
service J:COM On Demand system to enable J:COM
ib
u
J:COM CATV
Business
BOKIN On Demand is a system that uses the VOD
BOKIN On Demand
touch of their remote control. The main two types of
Promotion of active participation of women
Multi-channel
We are making efforts to provide comfortable working
with members of local communities. In its eighth run in 2015, the cleanup was
J:COM Green program
J:COM implements the J:COM Green program, a program that supports protection of forests, with part of the electricity bills
J:COM’s first concept shop opened inside the Tokyo Skytree
Town® in 2012. The attractiveness of multi-channels and latest
TV services are promoted through various events and attractions
fully utilizing the four 103-inch screens. We also have ZAQ
STORE, a specialty store for ZAQ merchandise. J:COM Wonder
Studio is a new portal for the J:COM brand.
paid by J:COM DENRYOKU Katei-yo Course customers. It is a system whereby J:COM buys CO 2 emission credits depending
on the number of households signed up for J:COM DENRYOKU Katei-yo Course, and this money is used to carry out activities
• High-quality primary VolP phone service fully utilizing
lP technology
to protect forests. Each household can protect approximately 5 m2 of forest for a year.
• Various services provided through an alliance with KDDl
• Plans with free calls available
J:COM Green program
DENRYOKU
• Reduce your power bills by combining with other
J:COM services
Movie Business
Use of
Donate part of
• SavingsCustomer
in months with J:COM
high usage as well months the electricity bill
DENRYOKU
with low usage
• Check your electricity usage and bill on your PC,
smartphone or tablet
03
19
Distribution Business
• No data usage count when using “J:COM On Demand App”
• Planning and production of movies and video contents
• One of Japan’s largest VOD services, “J:COM On Demand”
protection
• Original J:COMSupport
handsets
that meet
needs of customers
Forest
• Distribution and publicity for theatrical movies
• ”milplus”, an IP-VOD service for CATV operators
• Planning and sales of video contents
• Sport content distribution service
activities with part
owners
• Comprehensiveofsupport
system
the electricity
bill as you expect from J:COM
This program uses the FORESTOCK Association FORESTOCK accreditation system.
04
20
CATV
Business V
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J:COM’s CATV Business is a pioneer of possibility,
expanding further and making ties stronger with
Japan and your community.
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J:COM is a leading company of the broadcasting and telecommunications industry, offering CATV,
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high-speed Internet access,
and landline telephone services as well as mobile phone and electric
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power services nationwide
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J SPORTS
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sports content
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Japan's largest sport channel brand with 4 channels
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channel for golfers.
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Hideki Matsuyama
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CHANNEL GlNGA:
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The Tour de France cycling tournament
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BS/CS channel operations
An entertainment channel that delivers an abundance
of fun and exciting shows to make your day!
Movie Plus features a diverse range of movies from Hollywood
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mega-hits to immortal works you want to watch again and
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its own perspective. It is also fully linked to the latest theater
shows on topics such as cooking and travel.
releases with new movie information programs and specials.
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Major Hollywood
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content from Japan and overseas with emphasis on NHK’s popular
works. With large-scale historical dramas of Japan, China, and South
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past, the channel is full of content for the enjoyment of mature audiences.
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Act On new car information “McLaren”
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Channels
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channel for golfers.
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Hideki Matsuyama
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15
07
Provision of
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© Getty Images
Overseas operations
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An entertainment channel that delivers an abundance
of fun and exciting shows to make your day!
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Movie Plus features a diverse range of movies from Hollywood
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TV is packed full of a diverse variety of carefully selected
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its own perspective. It is also fully linked to the latest theater
shows on topics such as cooking and travel.
releases with new movie information programs and specials.
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Major Hollywood
studios and other
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content from Japan and overseas with emphasis on NHK’s popular
works. With large-scale historical dramas of Japan, China, and South
Korea, mystery dramas, and music shows of popular songs from the
past, the channel is full of content for the enjoyment of mature audiences.
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16
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CATV Business
cable television
For realization of enriched communities and society Communityy relations
Two original channels delivering the attractions of local community
and enjoyment of J:COM's services.
J:COM offers
twousoriginal
community
Our high-speed, high-capacity network
allows
to transmit
datachannels
at high for free – “J:COM Channel” and “J:COM TV.
speeds, reliably and with resistance
to noise.
With toour
320 Mbps
All households
connected
the J:COM
network can watch for free, regardless of their
down-speed plan as our centerpiece,
we offer
a lineup
of plans to suit
subscriptions
to paid
services.
customers’ needs.
“ZAQ”, the mascot character for cable Internet service, ZAQ
High-quality
cable Internet Access
J:COM Channel
*Approximately 13.52 million households have access to the channels nationwide.
Reliable Support for Peace of Mind
Thoroughly local coverage!
J:COM NET deploys FTTN (fiber to the node) architecture,
We offer a complete range of online support through our
This channel delivers local contents like “Daily News”
where fiber-optic cables are used for trunk lines and
subscriber website, as well as a subscriber telephone line
packed with local information, and other programs
coaxial cables are used to reach customers’ residences to
where specialized staffs are available to help 365 days a
featuring local events, local sports specials and local
provide for a stable connective people.
environment.
year. We offer full support to those who are unfamiliar with
the computer.
Channel Number
Sapporo, Sendai, Kanto, Kansai, Kyushu areas / Terrestrial digital channel 11,
Kumamoto area / channel 10, Shimonoseki area / channel 12
Comprehensive Security for Free
J:COM TV
Broadcasting
from a local area to the entire
We provide McAfee for ZAQ based
on the latest technology
J:COM areas!
by global brand, McAfee. A full range of security services
Delivering “locally-produced” contents to the entire
to prevent unauthorized access and virus infections are
J:COM areas using the J:COM network. A channel
for you to use – for free.
packed with the attractions like traditional festivals,
fireworks and local information from various parts of
Japan.
Channel Number
Enjoy the Internet
anywhere in Your
“Weekly City Promotion Local Saturday”
Broadcast live Home
from J:COM Wonder
Studio
Home with “J:COM
Wi-Fi”.
Sapporo, Sendai, Kanto areas / Terrestrial digital channel 10, Kumamoto area /
Terrestrial digital channel 11, Kansai, Kyushu areas / Terrestrial digital channel 12,
Shimonoseki area / channel 111
You
For the safety and comfort of your local community
can set up your residence’s wireless environment
connecting multiple computers as well as other wireless
On data broadcast of J:COM Channel, you can check essential local
information
as
devices
such as such
smartphones,
tablets, gaming devices,
weather reports and traffic information 24 hours a day.
and printers.
And J:COM provides live distribution of weather cameras and programs, and emergency
information via the new media like smartphone apps.
Treaty for broadcasting during disasters
Disaster-prevention information services
The companies of J:COM Group have entered into a treaty with
A service that calculates and notifies expected earthquake
regional municipalities and have established a system that can
magnitude and the time to the quake and via sounds and
relay quick and accurate information from the local administration
flashes using a dedicated terminal based on information from
when a disaster occurs or is expected to occur. We use the
the Meteorological Agency. In some regions, you can also
advantages of our community channels to their fullest to give you
listen to the local disaster- prevention radio run by the region’s
the detailed
information
you with
need.an affordable basic fee, allowspublic
organizations.
Our
fixed phone
service,
you to
call
for free to approximately 5.03 million households nationwide.
Bringing excitement to communities with the help of
local residents
provide reliable service. We deliver safe and reliable service with the latest technologies, with our systems running 24 hours a
J:COM launched the mobile service J:COM MOBILE as a MVNO (Mobile
Virtual Network Operator) in October 2015. We provide a service that fully
utilizes our advantages as a CATV operator.
day, 365 days a year.
Your safety and comfort are our top priority.
Our highly specialized engineers keep monitors our nationwide services 24 hours
J:COM
you
a day, 365 days a year
from twoMOBILE,
locations in service
Tokyo and as
Osaka.
In expect
addition, from J:COM
engineers are stationed locally for rapid response to any issues in order to assure
high-quality service.
In addition to high speed data as a MVNO service using au’s 4G LTE network,
It has always been our mission
to provide
that with
is “safe
and sound
anytime,
the service
is also service
compatible
au VoLTE
for high
quality voice calls.
all the time.” We have been emphasizing our efforts to prevent a trouble before it
happens, constantly looking one step ahead in surveillance measures, such as
utilizing
big anytime,
data to detect
warning signs of potential disruptions, and
implementEnjoy TV
anywhere.
Comprehensive
support system
ing countermeasures for cyber-attacks.
The data used in watching video contents on J:COM On
J:COM provides the initial setup by remote support for
Demand is not included in your monthly data usage.
free of charge. Customers can complete all contract
You can enjoy around 36,000* videos, including the
procedures and start using the service from home. After
latest movies, Japanese and overseas dramas and
signing up you can continue to use the service with
anime, and live broadcast of golf and professional
peace of mind thanks to our comprehensive support.
baseball games as much as you like without worrying
about your data usage.
*Current as of December 2015
J:COM Original handset
We designed a handset that meets customer needs. Easy to use even for first-time smartphone users.
Our service engineers provide a full range of customer support.
At J:COM, we are dedicated to making our diverse services as convenient and
approachable to you as possible. We have established a technical qualification
system for engineers to better train our engineers so that installations are
performed precisely, and explanations on how to use our services are thorough
and complete.
Once you subscribe, we are available to assist
you via web and telephone, and a service
engineer will visit your residence if needed.
Japan’ssupports
first clamshell
Wine
Water and dust resistant All-in-One Smartphone “arrows M02”
J:COM
better smartphone
living for youLG
with
ourSmart
complete
comprehensive
aftercare
system.
In additionand
to operating
the handset
with the
touchscreen,
you can enter characters with the keypad. The original
ZAQ key and various useful applications are preinstalled.
We designed a “Simple Menu” for elderly users to help
them make use of their smartphone.
Supports osaifu-keitai (function to make purchases with
your phone). With water and dust proof, the phone can
be safely used in various locations like kitchen, bathroom,
or even at the beach.
For realization of a more convenient and enriched life
We also offer the SIM for “CATV SMARTPHONE”.
to become the standard. J:COM strives to support customers’ “more
convenient and enriched life” by responding to new technological needs,
on city promotions and various social contribution activities. We aim
J:COM
PHONE Plus
has the economic
advantage
of flat-rate
callingsuch
charges for calls
to contribute
to vitalizing
and building
communities
through
activities.
In order
to advance
these efforts,
made
within and
outside
of your prefecture,
as J:COM
well as appoints
free calls ato“local
over 5.03 million
producer”nationwide.
in all local systems
toare
work
as a constant
conciergemonitoring
for their commuhouseholds
Our lines
under
for 24 hours a day,
365nities.
days a year, making sure our system is ready to handle any disruption that may
09
13
As a company which provides essential infrastructures such as TV, Internet, and telephone, it is J:COM’s social mission to
With the 2020 Tokyo Olympics approaching, 4K/8K television is expected
J:COM teams up with various local organizations such as municipalities,
J:COM
PHONE Plus is economical and reliable.
chambers of commerce and tourism associations on to corporate
occur. Its ability to recover rapidly from downtime makes it a reliable lifeline.
Supporting our services – J:COM’s technology
Japan rugby team event organized in collaboration with Fuchu City.
like distribution of 4K content on VOD, support of hybrid-cast, a new
THE WORLD HERITAGE 4K PREMIUM EDITION © TBS
television service integrating broadcast and telecommunications, and
introduction of a new set top box (dedicated tuner) with enhanced
functions and usability
for easier
moreforcomfortable
use.
J:COM
offers and
the SIM
“CATV SMARTPHONE”
promoted by the Japan Cable
and Telecommunications Association.
10
14
CATV Business
cable television
For realization of enriched communities and society Communityy relations
Two original channels delivering the attractions of local community
and enjoyment of J:COM's services.
J:COM offers
twousoriginal
community
Our high-speed, high-capacity network
allows
to transmit
datachannels
at high for free – “J:COM Channel” and “J:COM TV.
speeds, reliably and with resistance
to noise.
With toour
320 Mbps
All households
connected
the J:COM
network can watch for free, regardless of their
down-speed plan as our centerpiece,
we offer
a lineup
of plans to suit
subscriptions
to paid
services.
customers’ needs.
“ZAQ”, the mascot character for cable Internet service, ZAQ
High-quality
cable Internet Access
J:COM Channel
*Approximately 13.52 million households have access to the channels nationwide.
Reliable Support for Peace of Mind
Thoroughly local coverage!
J:COM NET deploys FTTN (fiber to the node) architecture,
We offer a complete range of online support through our
This channel delivers local contents like “Daily News”
where fiber-optic cables are used for trunk lines and
subscriber website, as well as a subscriber telephone line
packed with local information, and other programs
coaxial cables are used to reach customers’ residences to
where specialized staffs are available to help 365 days a
featuring local events, local sports specials and local
provide for a stable connective people.
environment.
year. We offer full support to those who are unfamiliar with
the computer.
Channel Number
Sapporo, Sendai, Kanto, Kansai, Kyushu areas / Terrestrial digital channel 11,
Kumamoto area / channel 10, Shimonoseki area / channel 12
Comprehensive Security for Free
J:COM TV
Broadcasting
from a local area to the entire
We provide McAfee for ZAQ based
on the latest technology
J:COM areas!
by global brand, McAfee. A full range of security services
Delivering “locally-produced” contents to the entire
to prevent unauthorized access and virus infections are
J:COM areas using the J:COM network. A channel
for you to use – for free.
packed with the attractions like traditional festivals,
fireworks and local information from various parts of
Japan.
Channel Number
Enjoy the Internet
anywhere in Your
“Weekly City Promotion Local Saturday”
Broadcast live Home
from J:COM Wonder
Studio
Home with “J:COM
Wi-Fi”.
Sapporo, Sendai, Kanto areas / Terrestrial digital channel 10, Kumamoto area /
Terrestrial digital channel 11, Kansai, Kyushu areas / Terrestrial digital channel 12,
Shimonoseki area / channel 111
You
For the safety and comfort of your local community
can set up your residence’s wireless environment
connecting multiple computers as well as other wireless
On data broadcast of J:COM Channel, you can check essential local
information
as
devices
such as such
smartphones,
tablets, gaming devices,
weather reports and traffic information 24 hours a day.
and printers.
And J:COM provides live distribution of weather cameras and programs, and emergency
information via the new media like smartphone apps.
Treaty for broadcasting during disasters
Disaster-prevention information services
The companies of J:COM Group have entered into a treaty with
A service that calculates and notifies expected earthquake
regional municipalities and have established a system that can
magnitude and the time to the quake and via sounds and
relay quick and accurate information from the local administration
flashes using a dedicated terminal based on information from
when a disaster occurs or is expected to occur. We use the
the Meteorological Agency. In some regions, you can also
advantages of our community channels to their fullest to give you
listen to the local disaster- prevention radio run by the region’s
the detailed
information
you with
need.an affordable basic fee, allowspublic
organizations.
Our
fixed phone
service,
you to
call
for free to approximately 5.03 million households nationwide.
Bringing excitement to communities with the help of
local residents
provide reliable service. We deliver safe and reliable service with the latest technologies, with our systems running 24 hours a
J:COM launched the mobile service J:COM MOBILE as a MVNO (Mobile
Virtual Network Operator) in October 2015. We provide a service that fully
utilizes our advantages as a CATV operator.
day, 365 days a year.
Your safety and comfort are our top priority.
Our highly specialized engineers keep monitors our nationwide services 24 hours
J:COM
you
a day, 365 days a year
from twoMOBILE,
locations in service
Tokyo and as
Osaka.
In expect
addition, from J:COM
engineers are stationed locally for rapid response to any issues in order to assure
high-quality service.
In addition to high speed data as a MVNO service using au’s 4G LTE network,
It has always been our mission
to provide
that with
is “safe
and sound
anytime,
the service
is also service
compatible
au VoLTE
for high
quality voice calls.
all the time.” We have been emphasizing our efforts to prevent a trouble before it
happens, constantly looking one step ahead in surveillance measures, such as
utilizing
big anytime,
data to detect
warning signs of potential disruptions, and
implementEnjoy TV
anywhere.
Comprehensive
support system
ing countermeasures for cyber-attacks.
The data used in watching video contents on J:COM On
J:COM provides the initial setup by remote support for
Demand is not included in your monthly data usage.
free of charge. Customers can complete all contract
You can enjoy around 36,000* videos, including the
procedures and start using the service from home. After
latest movies, Japanese and overseas dramas and
signing up you can continue to use the service with
anime, and live broadcast of golf and professional
peace of mind thanks to our comprehensive support.
baseball games as much as you like without worrying
about your data usage.
*Current as of December 2015
J:COM Original handset
We designed a handset that meets customer needs. Easy to use even for first-time smartphone users.
Our service engineers provide a full range of customer support.
At J:COM, we are dedicated to making our diverse services as convenient and
approachable to you as possible. We have established a technical qualification
system for engineers to better train our engineers so that installations are
performed precisely, and explanations on how to use our services are thorough
and complete.
Once you subscribe, we are available to assist
you via web and telephone, and a service
engineer will visit your residence if needed.
Japan’ssupports
first clamshell
Wine
Water and dust resistant All-in-One Smartphone “arrows M02”
J:COM
better smartphone
living for youLG
with
ourSmart
complete
comprehensive
aftercare
system.
In additionand
to operating
the handset
with the
touchscreen,
you can enter characters with the keypad. The original
ZAQ key and various useful applications are preinstalled.
We designed a “Simple Menu” for elderly users to help
them make use of their smartphone.
Supports osaifu-keitai (function to make purchases with
your phone). With water and dust proof, the phone can
be safely used in various locations like kitchen, bathroom,
or even at the beach.
For realization of a more convenient and enriched life
We also offer the SIM for “CATV SMARTPHONE”.
to become the standard. J:COM strives to support customers’ “more
convenient and enriched life” by responding to new technological needs,
on city promotions and various social contribution activities. We aim
J:COM
PHONE Plus
has the economic
advantage
of flat-rate
callingsuch
charges for calls
to contribute
to vitalizing
and building
communities
through
activities.
In order
to advance
these efforts,
made
within and
outside
of your prefecture,
as J:COM
well as appoints
free calls ato“local
over 5.03 million
producer”nationwide.
in all local systems
toare
work
as a constant
conciergemonitoring
for their commuhouseholds
Our lines
under
for 24 hours a day,
365nities.
days a year, making sure our system is ready to handle any disruption that may
09
13
As a company which provides essential infrastructures such as TV, Internet, and telephone, it is J:COM’s social mission to
With the 2020 Tokyo Olympics approaching, 4K/8K television is expected
J:COM teams up with various local organizations such as municipalities,
J:COM
PHONE Plus is economical and reliable.
chambers of commerce and tourism associations on to corporate
occur. Its ability to recover rapidly from downtime makes it a reliable lifeline.
Supporting our services – J:COM’s technology
Japan rugby team event organized in collaboration with Fuchu City.
like distribution of 4K content on VOD, support of hybrid-cast, a new
THE WORLD HERITAGE 4K PREMIUM EDITION © TBS
television service integrating broadcast and telecommunications, and
introduction of a new set top box (dedicated tuner) with enhanced
functions and usability
for easier
moreforcomfortable
use.
J:COM
offers and
the SIM
“CATV SMARTPHONE”
promoted by the Japan Cable
and Telecommunications Association.
10
14
DENRYOKU
J:COM Everywhere
In light of the deregulation of retail electricity sales, J:COM started the high voltage power bulk electricity
supply service, “J:COM DENRYOKU Mansion Ikkatsu Course” for condominiums since 2012.
Additionally, from April 2016, we are offering a power supply service for general households, “J:COM
DENRYOKU Katei-yo Course”.
J:COM supports lives of our customers in the local communities by providing lifeline electricity services
J:COM Everywhere
Making “J:COM Everywhere” a reality
J:COM, with strong ties to the local community, aims to be your community service partner
supporting every aspect of your daily life through our five main services of cable television,
Internet, telephone, mobile and electric power.
safely and securely.
J:COM DENRYOKU Katei-yo Course
Other
Environment
Education and
employment
An electricity supply service with the same quality as always for general households in stand-alone houses. By combining with a long
term contract including TV and Internet, you can save on your electricity bill. The regional J:COM system (subsidiary) will become
Media/ICT
concierge
your retail electricity supplier and provide your power. The electricity that J:COM sells is procured and managed by the Japanese
power company, Summit Energy Corporation, a Sumitomo Corporation Group company.
Additionally, you can check your monthly electricity usage and billing information on your PC,
tablet or smartphone.
Op
Administrative
procedures
Medical services
and health
C
Customers
Safety and
peace of mind
Entertainment
Community
information
Living and
consumption
Overall media development
tic-
J:CO
M = Com
tner
munity service par
ion
icat
n
u
omm
ation c
twork
Strengthen inforsmtructure
technology infra
Local or
iented community channels
c oa
xial h
ybrid n
e
J:COM’s aspiration
s
J:COM’s resources
J:COM DENRYOKU Mansion Ikkatsu Course
An electricity supply service for large condominiums with over 50 apartments that offers power at a lower price by buying electricity in
bulk for the whole building. If a contract is signed for J:COM TV and Internet at the same time, the savings on the electricity bill are
even greater.
1
ECOREPO − MANSION (condominium)
Energy Management Service (MEMS)
J:COM offers the Mansion (condominium) Energy Management System (MEMS)
“ECOREPO”. You can check your electricity usage with your J:COM TV service,
tablet or smartphone. You can also control compatible appliances. In addition to this,
the service offers features such as “safety mail” and “high usage mail”.
We are also planning to offer this service to customers in stand-alone houses or
individual units of condominiums.
“J:COM Green program” – protecting Japan’s forests.
J:COM implements the “J:COM Green program” - a forest protection activity, using part of the electricity bills paid by
“J:COM DENRYOKU Katei-yo Course” customers.
11
Support services for daily life
* See page 19 for details.
KURASHI Navi
OMAKASE Support
J:COM’s own original tablet
service enriches television
services by serving as a
second screen and functioning as the remote control. It
also provides you with useful
information for daily life,
focusing on the main concepts
of ease-of-use, convenience
and comfort.
An operator will assist you via
“ENKAKU Support” (remote
support) if you have a problem
with your PC or J:COM
MOBILE. Our specialized staff
will solve your concerns with
J:COM services via visitation
to your home or support
hotline.
* Image is for reference only.
2
Home Support
OKAIMONO Support
We have speedy solutions for
problems with plumbing, keys
etc. with our “Kinkyu Kaketsuke Service” (Emergency
rapid response service). We
also offer housekeeping services.
J:COM customers can use
Lawson Fresh, an Internet
grocery delivery website
provided by Lawson, conveniently and favorably with
special offerings for J:COM
customers.
3
Services are provided by Japan Best
Rescue System Co., Ltd.
4
Image is for reference only.
12