Leading the fight against plant theft
Transcription
Leading the fight against plant theft
2008 ANNUAL REPORT Leading the fight against plant theft Leading the fight against plant theft © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft INTRODUCTION This document is The National Plant & Equipment Register’s (TER) 2008 Equipment Theft Report. The aim of the document is: • To provide interested parties with detailed UK equipment theft data • To highlight the vicious circle of equipment theft and to outline the virtuous circle that will address it WHO SHOULD READ THE REPORT THEFT DATA ANALYSED • Manufacturers • Owners • Users • Dealers • Auctioneers TER records construction, demolition, quarrying and agricultural plant and machinery thefts, including trailers. Hand tools are generally not recorded. As a guide,TER does not usually record items valued at less than £1,500. • Hauliers • Banks and finance companies • Insurers, brokers and loss adjusters • Police and law enforcement agency officers • Security product providers • Regulating agencies • Government • Media Theft data is provided to TER by police officers, the Police National Computer (PNC), insurers, manufacturers and owners. TER MEMBERSHIPS COMPANY RELATIONS The Plant Theft Action Group (PTAG), a Home Office Crime Reduction Committee The Insurance Fraud Investigators Group (IFIG) www.ifig.org TER is the sister company of the National Equipment Register (NER) in the United States www.nerusa.com The International Association of Auto Theft Investigators (IAATI) www.iaati.org.uk The European Association of Airport & Seaport Police (EAASP) www.eaasp.org TER is part of the Loss Management Group of companies which includes: Loss Management Group (LMG) www.lossmanagement.co.uk The Art Loss Register (ALR) www.artloss.com The National Plant & Equipment Register (TER) www.ter-europe.org © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft Contents Contents Executive Summary.................................................2 The Vicious Circle of Equipment Theft Manufacturing vehicle security ...........................................4 Compare your car with your equipment.........................9 Dealers ..................................................................................11 Ownership ............................................................................12 Users ......................................................................................13 Finance...................................................................................13 Insurance ...............................................................................14 Trading/Auctions/Buyers....................................................14 Police and law enforcement..............................................16 Government ........................................................................17 Security companies .............................................................17 Media......................................................................................18 Criminals ...............................................................................18 The Virtuous Circle of Equipment Theft..............20 Recovery of Stolen Equipment .............................23 Statistics..................................................................25 Front Cover Picture: JOHN DEERE 6920 TRACTOR Stolen: Recovered: Value: Insurer: © 2008, 2006, The National Plant & Equipment Register (TER) 31/08/2007 from Weston-super-Mare, Somerset 06/09/2007 M5 Motorway Services, Gloucestershire £42,000 NFU Mutual Insurance 1 2008 ANNUAL REPORT Leading the fight against plant theft Executive Summary In this 2008 Equipment Theft Report we will look at the current vicious circle of equipment theft issues and the equipment associated industries’ institutional indifference to equipment crime with a view to the development of an holistic approach to dealing with equipment theft and the creation of a virtuous, rather than a vicious, circle. At TER we support any initiatives which will successfully address equipment theft and promote the recovery of stolen plant and equipment, but there is no single answer to equipment theft hence the requirement for an holistic approach across all the industries and parties involved with plant and equipment. What does the future hold? The 2012 Olympics is a big project, no doubt about it, it’s T5 on steroids. But, at the same time as this world class project is ramping up it is passing the UK construction industry heading rapidly in the opposite direction with the credit crunch, the nose diving housing market and inflation taking large chunks out of consumer confidence. A surfeit of machines with less to do generally heralds a period of increased theft, probably by or on behalf of overseas criminal gangs, because the price of used equipment on the international market is ‘good to great’ with construction boom-time across Asia and the oil price fuelled bonanza in the Middle East. In simple numbers terms equipment theft went up between 2006 and 2007 though this was not a particularly significant rise, only 2%. The best that we can say here is that equipment theft has remained stable. The interesting point to note, however, is the 11% rise in the value of theft for which the most likely interpretation is a tighter criminal targeting policy of taking higher value machines – in other words, if you are going to steal a machine, steal a more valuable one to make more money because the risk is the same. This period will also usher in a significant increase in fraud as companies find themselves saddled with equipment which they can no longer rent out or use (so can’t pay their bank for) There has also been a noticeable development in the sophistication of equipment crime as evidenced by a growing number of stolen equipment recoveries where the criminals have effected high quality identity changes to the equipment and then disposed of these newly re-identified machines through a wider range of sales channels both in the UK and, increasingly, overseas. Why? Perhaps criminals are feeling the squeeze for a range of reasons that we can only guess at or maybe it is simply about safer and more rewarding trading. These developments do, however, raise issues for used equipment traders and auctions in terms of the requirement to perform due diligence before purchase/ sale, and also for law enforcement on UK borders, given what appears to be more use of international movements and sales from the UK. Estimated Theft Value per Week* ........................... £1M Equipment Theft in 2007 Total Items Stolen .................................................... 3,630 Total Value ...............................................................£36.6M Average Theft Value..............................................£10,100 * Source - The Home Office and market prices, again overseas, providing an attractive exit from the industry especially when coupled with a fraudulent insurance claim for a fictitious theft. Fraudulent financing and other scams aimed at the equipment finance sector will also increase as the banks become more desperate to do business in a declining market and accept deals without adequate due diligence of their client or the deal. Equipment theft continues to be a low risk, high reward occupation for the Medusa headed criminal gangs that roam the United Kingdom and Europe with virtual impunity stealing construction, demolition, agricultural and quarrying plant and equipment and trailers and disposing of them with similar ease. JCB 3CX EXCAVATOR Stolen: Recovered: Value: Insurer: 2 30/09/2006 Worcester, Worcestershire 19/03/2007 Whitestone, Herefordshire £24,300 HSB Haughton Engineering Insurance Services © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft Year on year, equipment theft continues and many of the same problems persist. The following pages discuss how the vicious circle continues and how, together, we can create the virtuous circle. The Vicious Circle Manufacturers Virtually no security fitted No checks on trade-ins Few registering sales Dealers Criminals Little after-market security fitted No checks on trade-ins Sun shining, hay making in progress Owners Few register Profit from theft if plant hirer No pre-purchase checks if buying used Media They are doing a good job of raising the issue but should focus on an holistic approach Users Security Companies Don’t look after machines Trade Associations Products not robust enough Clients/markets not developed enough Too many false dawns No one solution Woolly about security Traders/Auctions No pre-sale checks No post-sale registration Government No target for vehicles, let alone plant Seen as a victimless crime Banks No pre-purchase checks No registration of interest Police/Law Enforcement Plant is not a Government target Less than 5 vehicle crime squads in UK No outbound freight checks - Lack of identification training Little cross-border co-operation Little intelligence - Limited resources © 2008, The National Plant & Equipment Register (TER) Insurers Have no idea what they are insuring Can’t tell if claim is already paid by themselves or another insurer Low level of fraud investigation Don’t have cross-industry security policy for plant 3 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft Manufacturing vehicle security Unique key Equipment security starts at the design stage of new equipment production. But, for most manufacturers, security is not designed into their products in the way that it is to motor vehicles principally because security is just not an issue for their clients in the same way that it is for motor vehicle owners. Most motor vehicles come with a unique key linked to an immobiliser, and there is some law and much consumer pressure which has brought about this reality. This is a fundamental component of vehicle security which just does not exist in a meaningful way in the equipment using industries. One manufacturer offers a unique key as a no cost option, another offers a key pad but in general there are no unique keys in the equipment using industries. The consequence of this is that every one has everyone else’s key, and that everyone includes any criminal who can easily acquire duplicate keys or adapt a screwdriver or penknife to do the task just as well. Perhaps the most important aspect of designed-in security is that it is all about preventing the vehicle being stolen rather than any tracking or marking system or database which may or may not assist in the recovery of the machine at some time after the theft. It might seem strange that a site or plant operator can park his £15,000 car next to his £80,000 excavator, jump out of his unique keyed, immobilised, alarmed, tracking device fitted vehicle and climb up into his excavator, get out his Swiss Army knife, shove it into the ignition and start his day’s work. Whatever devices or approaches are introduced by manufacturers here in the UK there will, probably forever, be the problem of the international trade in used plant and equipment. This equipment is brought into the country without coming via the dealer network, often without CE marking, and so avoids whatever, if any, voluntary best practice that becomes standard in the UK market. Immobiliser The aim of the immobiliser is to prevent the vehicle being started by a party not in possession of a legitimate key or code. If the immobiliser is not integrated into the ignition systems of the machine then it should have a unique key which operates it. Ideally the immobiliser would be fully integrated into the equipment by designing it in at the point of manufacture. In the motor vehicle industry the only ways to operate immobilised vehicles are by fraudulently obtaining copies of the legitimate key or stealing the unique key from the owner by car jacking or burglary. After-market fits of immobilisers are virtually the only immobilisation solution available for equipment today. When faced with a new challenge such as immobilisation some equipment criminals will take the time to work out how to by-pass the security system and develop special tools and devices which they can use to attack different security systems. Police in UK ports often recover such devices from criminals entering the UK from overseas with the specific purpose of stealing cars and smuggling them abroad for sale. The availability of such devices in the vehicle market would point to their development in the plant and equipment arena. JCB 3CX EXCAVATOR Stolen: Recovered: Value: Owner: 4 22/10/2004 Basildon, Essex 14/12/2007 Marseilles Dock, France £18,000 Tarmac © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft Tracking device There are three generic types of tracking device using a range of different technologies. The generic types are: a. One used for management information purposes – eg when is the next service, where will it go on hire next, is the client using it when it has been off-hired b. One which is used for after-theft recovery c. One which does both (a) and (b) above. There are a number of technologies employed by device makers which are sometimes bonded together for redundancy and product enhancement. These technologies include: a. GPS b. GPRS c. GSM d. Radio Frequency (RF). Stolen Equipment By Type Excavators 20% Other 30% Dumpers Rollers Tractors 7% 5% Telehandlers 2% 5% Trailers 30% Each technology, when viewed from an after-theft recovery viewpoint, has opportunities and threats which may best be not alluded to here for fear of assisting those we do not want to. However, it is well known that criminals are employing scanners and jammers to check for the presence of tracking devices and/or negate the value of such devices. Or, criminals use their Mark I Eyeball to locate a device shortly followed by the application of the Mark II Hammer. Criminals have also built processes into their theft procedures where they suspect that the owner/user may have fitted a tracking device which they may have been unable to detect or neutralise. In these circumstances the stolen equipment may be put ‘on ice’ for 24/48 hours to see if the police and/or another party shows up to reclaim the stolen machine. Their calculation being that they may have been unable to detect a device and, given the value of the machine and the company from whom it was stolen, there may be an increased chance that it was fitted with a tracking device. By ‘icing’ the stolen machine for a period of time the criminals are attempting to activate any device. If no party shows up to reclaim the machine the criminals will then proceed with their usual disposal plan. Where a covert tracking device is fitted and remains undiscovered by the criminals and an immediate police response is held back, these circumstances can offer significant opportunities for the police to identify gang members, locations and operating procedures. The keys to success here are: passage of information; the integrity of the device; the permission of the parties involved; and, the proactive engagement of the police with the requisite resources to be able to monitor, from a distance, and strike should the device go off-line. NEW HOLLAND TS115 TRACTOR Stolen: Recovered: Value: Insurer: 3/12/2005 Newport, Shropshire 01/02/2007 Stafford, Staffordshire £16,500 National Farmers Union Mutual Insurance © 2008, The National Plant & Equipment Register (TER) 5 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft Marking Owner markings Marking comes in a range of guises from the manufacturer applied to after-market fits. They have varying levels of effectiveness as a theft deterrent when viewed from the criminal’s perspective, from passing amusement to seriously annoying. These markings can be categorised as: • Decals giving the owner’s company name and contact details Manufacturer markings • Paint work which signifies an owner’s fleet, eg. dark green for A-Plant or white for Selwoods. • Overt marking such as the serial/VIN/PIN number identification plate, stamped-in chassis number, major component numbers • Covert marking which can be deliberately applied by the manufacturer or be inadvertently covert because of the nature of its position on the machine. • DVLA index plate • Fleet Numbers After-market marking systems • Microdots applied to the machine require a reader to identify the information on the dot which then is required to be cross-referenced with a database to reveal the party who was registered as the owner at the time the microdot was applied. It also requires knowledge of where they are applied to the machine. Most Valuable Thefts in 2007 Type Make Model Date of theft Place of theft County Value (£) Crusher Extec C10 06/01/2007 Rochford Essex 140,000 Loading Shovel Caterpillar 963-C 10/02/2007 Woodbridge Suffolk 136,000 Crusher Pegson Metrotrak 26/05/2007 Bury St Edmonds Suffolk 118,000 Crusher Warrior 1400 30/07/2007 Banbury Excavator JCB JS220 19/01/2007 Ladybank Thames Valley 100,000 Fife 80,000 JCB 535-125 TELESCOPIC HANDLER Stolen: Recovered: Value: Insurer: 6 09/06/2007 St. Albans, Hertfordshire 18/09/2007 Leighton Buzzard, Bedfordshire £24,000 HSB Haughton Engineering Insurance Services © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft There have been some drops in the number of reported thefts from 2006 to 2007: There have been some rises in the number of reported thefts from 2006 to 2007: Quad Bikes ................ -53% Telehandlers.............. +76% Fork lift trucks ........... -30% Trailers....................... +22% Tractors ...................... -25% Compressors............. +22% Excavators .................... -7% Dumpers...................... +9% After-market marking systems (cont'd) Manufacturer markings • Unique solutions applied to the machine require a reader to identify the information in the solution which then is required to be cross-referenced with a database to reveal the party who was registered as the owner at the time the solution was applied. It also requires knowledge of where it is applied to the machine • Radio Frequency (R/F) tags are placed overtly or covertly on a machine and require a reader to identify the information on the tag which then is required to be cross-referenced with a database to reveal the party who was registered as the owner at the time the tag was applied. Unless overt, it also requires knowledge of where it is applied to the machine • Construction Equipment Security And Registration is a label based system with a unique registration number linked to a database which requires the label to be left in place by the criminal post-theft in order to be effective as an after-theft recovery solution. The one marking system that is guaranteed to be on, or have been on, an item of equipment is the manufacturer’s identity and this is the one identity which is most likely to lead to a successful prosecution of an equipment criminal. As this is the most basic form of identity criminals have spent some time trying to understand, attack and replace these systems. Of course, some criminals have the re-identification aptitude of a three year old eating an iced lolly with one arm tied behind their back, but increasingly they are becoming more adept at erasing the original identity and replacing this with a new identity which can be that of another machine in the UK or one overseas or a completely false identity. Criminals not only change the more overt manufacturer marking systems but will also remove or replace the engine number and major components identity details to cause further confusion and assist with the hiding of the original identity when the machine is sold, particularly into an overseas market. It is important that we do not give a wide airing to some of the errors that criminals are making with their re-identification processes for fear that they may correct the more obvious give-aways. However, even that which we at TER would HITACHI EX60 EXCAVATOR Stolen: Recovered: Value: Insurer: © 2008, The National Plant & Equipment Register (TER) 22/10/2003 Salisbury, Wiltshire 24/05/2007 Dorking, Surrey £6,300 AXA Insurance 7 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft consider to be a basic error of re-identification is often not quite so obvious to those in the industry, particularly traders and auction houses. For most, the price sensitive issues of make, model, date of manufacture, hours run and condition are the key facts of interest when actually the elephant in the plant yard is the identity of the equipment. Rather than give the criminals an easy ride it would be useful if manufacturers could overtly stamp the chassis with the serial/VIN/PIN number in more places. This would make it easier to quickly identify that a criminal had interfered with the identity and make it easier to identify for those who were unfamiliar with equipment numbering systems. Putting a coloured box around the number or painting the number a different colour to the machine would also help. Covert marking. Suffice to say that the less said about anything which will assist criminals the better. Some manufacturers place covert markings deliberately and some are covert by dint of their position on the machine. Owner markings Owners place decals on machines not so much as a theft deterrent – show us the criminal put off by a highly dangerous plastic sticker – but more to advertise their plant hire services. With more than 80% of the UK plant parc being owned by the plant hire companies it is a highly competitive market and the additional marketing and brand management contributed by highly visible decals can influence business activity. If criminals can remove manufacturers’ machine identities stamped into the chassis, a plastic decal, even a so-called tamper-proof one, is not going to be a barrier to theft in fact it is probably one of the first marking systems removed from the machine by the criminal, along with a DVLA registration plate, if it has one, which was exactly the point made in a short video from the Metropolitan Police in which the star – apparently an equipment thief – said that stickers and decals were no deterrent to theft. DVLA index plates are mandated by law for utilisation on road going vehicles. While an index plate takes less than 2 seconds to remove, all the details of the machine are recorded on DVLA and transferred to the Police National Computer once the theft has been notified to the police by the owner. An index plate is easy to check for the police and easy to forge to show a false identity. In general criminals take them off and leave them off. To be more effective registration for plant and equipment should be a legal requirement as voluntary schemes are just that, voluntary. Fleet numbers are used by most plant hire companies to identify their own equipment both for hire and accounting purposes. They do this in preference to using the manufacturer’s data because it is easier for them. (continued on page 10) Highest value recoveries in 2007 Date Stolen Stolen from Date recovered Recovered Value JCB JS130 Excavator 03/01/2007 Kent 14/06/2007 Surrey £40,000 JCB 530-140 Telescopic Handler 28/11/2007 Essex 17/12/2007 Essex £39,000 Caterpillar TH580B Telescopic Handler 04/12/2007 London 17/12/2007 Essex £35,000 JCB 535-125 Telescopic Handler 19/08/2006 London 29/01/2007 London £30,000 Caterpillar TH360B Telescopic Handler 01/12/2007 London 17/12/2007 Essex £30,000 BOMAG BW120AD-3 ROLLER Stolen: Recovered: Value: Owner: 8 19/10/2004 Weymouth, Dorset 14/05/2007 Yeovil, Somerset £5,400 Dorset County Council © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft Let’s compare your car with your equipment: Your Car Your Equipment Manufacturers Unique ignition key Universal ignition key Immobiliser linked to key Unlikely to have an immobiliser May have tracking device Unlikely to have tracking device Unique door lock with deadlock Universal door lock, if it has a door Alarm No alarm No requirement for additional security No additional security provided Registered with DVLA Unlikely to be registered Value £9,000 Value £49,000 Owners, users, dealer, auctions Lives outside home Lives by the road miles from home Often secured in locked garage with security lighting Site security of a wet paper bag - little fencing, CCTV, lighting, guards Most check for finance and theft before buying or selling Most only interested in make, model, year, hours run and condition before they buy or sell On theft, owner get paid out market value by insurer On theft, owner gets paid out market value by insurer which can often be more than they paid for it Insurers Know vehicle make, model and registration plate No idea of the equipment for which they are providing insurance Check whether stolen before providing insurance Can't check because they don't know what is being insured Base the premium on the driver, the vehicle, Base the premium on the equipment fleet valuation the location and the claims history provided by the client and possibly, any known claims history Police Target driven and plant and equipment is not one of them Less than 5 Stolen Vehicle Squads left in the UK Equipment crime is Level 2 and 3 on the National Intelligence Model Police's equipment theft data is poor quality (not their fault, at least 30% of thefts are incorrectly reported to the police) Little knowledge of plant and equipment identification. THWAITES 7 TON DUMPER Stolen: Recovered: Value: Insurer: 17/10/2005 Bradford, West Yorkshire 30/01/2007 Bradford, West Yorkshire £8,400 Norwich Union © 2008, The National Plant & Equipment Register (TER) 9 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft The application of the fleet number to the machine covers the security spectrum from welding it onto the machine’s chassis to scribbling it on to the chassis with an indelible marker pen. Often when machines are stolen the fleet number is the only number reported to the police and, while there is a facility to record them on the Police National Computer, it is often recorded as the serial number making it more difficult for an officer encountering it to identify it from the manufacturer’s identity data which is the most obvious source of data available on the machine. In general, fleet numbers are not a theft deterrent but they can be an aid to after-theft identification, even where the manufacturer’s identity data has been erased, if they have been recorded correctly or if the person making enquiries is familiar with the many different types of fleet numbers applied to plant by its owners. Unique paint work on machines is a distinctive way in which owners can make their equipment more readily identifiable. Like company decals the main reason for respraying equipment – which is expensive – is more to do with marketing than it is with theft deterrence or aftertheft recovery, but it clearly has some effect as a deterrent or an effect greater than if the machines were left in their original manufacturer’s colours. To be a truly worthwhile theft deterrent owners could do to their equipment what British Airways did to their aircraft tail planes a few years ago which was to paint them in a range of highly distinctive colours and patterns. The major issue is the cost of respraying and then the cost of respraying them back to their original colours for sale. WHERE IS PLANT AND EQUIPMENT STOLEN FROM? Plant and equipment is stolen from across the UK and Northern Ireland. Theft is most dense in the south of England - Thames Valley, Kent. Surrey, London and Hampshire - and is least dense in Scotland. The Top 5 Police Forces Experiencing Equipment Theft Kent Surrey Thames Valley Hampshire Can you see where this chassis number has been altered by the criminal? Metropolitan Answer on page 29 IFOR WILLIAMS LT106G TRAILER Stolen: Recovered: Value: Insurer: 10 04/06/2007 West Clandon, Surrey 13/12/2007 Worplesdon, Surrey £2,000 Norwich Union © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft After market marking systems Anything that will assist a law enforcement officer to identify an item of equipment which no longer has basic identifiers like its manufacturer data will benefit the owner by enabling the property to be restored to them – or their insurer. However, many of the currently available after-market marking systems are placed indiscriminately on large machines (if they were placed discriminately then everyone would know where they were so they could be more easily attacked) and they require a specialised reader to be able to identify what the microdot or unique solution says and then know where to call to match that data to whoever registered it. In simple terms the police do not have enough of these specialist readers, they are not current on their training to use them, they do not regularly carry them on patrols, cannot identify the presence of these marking systems on the machines because of the size of the machine and they do not know where to look, and finally, any label which identified the presence of the marking system is likely to have been removed by the criminals so the police are not even aware that the marking system is present on the machine. The same arguments exist for R/F tags applied to the machines, except that they can be both overt and covert. If they are overt and still present at the time of recovery then an officer has to recognise what it is, have the specialist reader available and working and then contact the database for the keeper details of whoever registered it. An issue here is that the registration of the marking system to the keeper as held by the database has not been done or is not in date and, because equipment trades regularly, it is more likely to be out of date, nevertheless it can provide the police officer with a start point towards identifying the current owner. Any system which relies on an overt marking system, like a DVLA plate, is easily identifiable as such and therefore an obvious target to be attacked by a criminal. It does not matter how indestructible or tamper resistant a plastic sticker is, a criminal or anyone else, will be able to remove it rendering the marking system useless. The bottom line is that if a criminal can remove and reidentify the manufacturer’s identity which is hard stamped into the machine’s chassis, the removal of a sticker is, not only no bar or deterrent to theft, but also has the resistance to removal of dead leaf from a tree in a winter’s storm. Dealers Dealers have a direct relationship to owners and users. They are well positioned to ascertain the requirements and demands of owners and users which have dictated the security fits that their clients are willing to pay them or manufacturers for. A number of dealers now offer after-market theft prevention and recovery systems from immobilisers to tracking devices. Dealers also have the opportunity to conduct pre-partexchange due diligence on equipment which is being part-ex’d for new. Where the dealer originally sold that equipment and that client is part-ex’ing the equipment they can be fairly sure that it is not stolen, however they should be aware that finance may be outstanding on the machine. Where they did not sell the equipment they should protect themselves by checking the equipment using the TER Check before they accept it. A TER Check Certificate is also a useful marketing tool for the customer who purchases that item of used equipment as it confirms that there is no registered record of theft or finance against the specified make, model and serial number. MERLO P40.17 TELESCOPIC HANDLER Stolen: Recovered: Value: Owner: © 2008, The National Plant & Equipment Register (TER) 02/04/2007 Brindisi, Italy 01/04/2007 Measham, Derbyshire £30,000 BNP Paribas 11 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft Ownership It is reported by numerous sources that 80% of the plant and equipment in the UK is owned by the plant hire companies. The other 20% are companies who own and use the equipment themselves. The role of the plant hire company is to make money by renting the equipment out to their clients. Most of them bulk purchase from manufacturers, making them the most important clients of the manufacturers, and in doing so they can secure trade discounts – clearly if you buy 50 at once you are going to get a better price than buying them one at a time. A criticism that has been levelled at the plant hirers is that a contributory factor to their reluctance to wholeheartedly engage with equipment security is because they make money out of equipment theft. This, the critics say, can be explained because the plant hirers rent the machine, which was purchased at a significant trade discount, for a period during which it is earning fees, the machine is stolen from one of their clients, the plant hirer send their client a bill for the machine at the market value – which, even after up to two year’s rental, may still be in excess of that which they paid for it – which their client’s insurer then pays. Result: the plant hirer, it is said, makes a profit of the machine’s current market value minus discounted purchase price plus rental fees less maintenance costs plus ongoing hire charges to the date of settlement. So what? Perhaps, if this is the case, the plant hirers might consider reinvesting some of the profits of equipment theft in better security to protect the equipment which they rent to their clients. Owner/users are more likely to take more of an interest in the security of their equipment because they are generally bearing the risk themselves – some will have insurance but the theft excesses can be significant, some will self-insure (take the hit), and some will have off-shore captive insurers. Even here, though, security is not a profit centre it is a cost. It is only when you reach down into the smaller owner/user end of the spectrum that you find company owners, often individuals, who really do care about the security of their equipment because their businesses depend on its continuing availability. Their theft excesses and premiums will also warrant expenditure on security to secure a reduced theft excess or reduced premium through discounts offered by their insurer to fit additional security. Security of the equipment starts in the plant yard, which should be secure and protected. Hire companies should validate the credentials of a party wishing to hire equipment. Fraudulent hires are prevalent and hire companies are the victims. Too often references are not taken up or verified and equipment is rented to a party with whom the hirer has had no previous dealings. The initial hire payment is made, more equipment is hired, no further payments are made and no further contact is had with the party hiring the equipment – they have gone and so has the equipment, in many cases overseas. Moving on to the transportation of equipment to and from site, the driver should have the appropriate paperwork detailing the equipment identity, the delivery address and it should be delivered to a person for whom the driver has the contact details. All too often the equipment is off-loaded beside a motorway junction and left either to a criminal who has pre-planned a fraudulent hire or to an opportunist criminal. JCB 8080 EXCAVATOR Stolen: Recovered: Value: Insurer: 12 19/10/2007 Yateley, Hampshire 25/01/2008 Cantref, Brecon, Wales £17,800 AXA Insurance © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft There is no doubt that some theft is as the result of information provided from employees within the plant hire company to criminals, given the theft of equipment from some of the remote places that it is taken from and the timing of the theft to coincide with the off-hiring or a weekend/bank holiday. Plant hirers could consider proper vetting of staff. Users Users often hire in equipment and, quite rightly, are responsible for its security while they have it on hire. Users have the opportunity to request machines from hirers which have increased levels of security but, unfortunately, they are more likely to be focused on the task they require the machine for and what it will cost them to rent rather than issues around its security which can often mean an increased hire charge. To say that most equipment using sites in the UK have the security of a wet paper bag might be seen by some as an endorsement of wet paper bags as security devices. Unfortunately, the reality is that site security is, in general, very poor. When you are driving home tonight or on your way to a meeting next week just take a note of the number and value of machines which have been effectively abandoned to criminals at the road side or are sitting on sites with not so much as a strand of wire to protect them. Finance Most equipment purchases are financed, especially the first and second sales. Financing further sales depends on the value of the used equipment. Equipment financing is a hugely competitive market where product differentiation can often be brought down to the bank which offers the quickest deal. Customers traditionally put banks on little notice and under a great deal of pressure to agree deals quickly allowing for little time for the banks to perform key aspects of due diligence such as the verification that: • Their customer is a bona fide party whose credentials and references have been fully checked and verified • The equipment exists • The equipment is what the customer says it is and is in a condition consummate with the value that the bank are being asked to finance • The equipment is not already on finance • The equipment is not stolen An additional factor in this mix is the remuneration of the bank’s sales personnel who are incentivised by the number and value of deals they make in a month. There is a self-imposed pressure on them to do the deal for personal gain. For these reasons a significant number of equipment finance deals run into the sand and the vast bulk of a bank’s customers have their banks' own processes to thank for the high cost of their own equipment financing. JCB 535-125 TELEPSCOPIC HANDLER Stolen: Recovered: Value: Insurer: 31/05/2006 Doncaster, South Yorkshire 05/10/2007 Dromore, Northern Ireland £16,000 Allianz Cornhill © 2008, The National Plant & Equipment Register (TER) 13 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft Insurance Mr Bloggs wants to insure his car with Insurance Company. Before they give him a quote Insurance Company want to know all about Mr Bloggs, where he lives and the full details of his vehicle. While Insurance Company is assessing Mr Bloggs as a risk they check him out against the Insurance Fraud Bureau and check his car out to see if it has been registered as stolen. Assuming all is clear, Mr Bloggs gets his insurance. The next day Mr Bloggs rings up Insurance Company. This time he is ringing on behalf of Bloggs Plant, his plant hire company, for which he wants insurance. Insurance Company asks Mr Bloggs what he thinks the value of his equipment fleet is. Mr Bloggs scratches his head for a second and gives Insurance Company his valuation. Insurance Company says that the premium, based on Mr Bloggs’ valuation, will be so much and sends Mr Bloggs his Certificate of Insurance for his plant the next day. In general terms insurers have no idea what plant and equipment they are insuring. They have no idea whether the equipment fleet which they have on cover even exists. They have no idea whether the value they have been given for the fleet which they are being asked to provide insurance is accurate – this can lead to them being deliberately paid less premium than they are owed by their clients. They have no idea whether they or any other insurer has paid a claim on any of the machines which they have on cover – not that they know what they have on cover. They have no idea whether any of the machines they have on cover are registered as stolen (not all machines are insured so a stolen machine may not necessarily have been subject to an insurance claim). Insurers should not just be encouraging the fitting of security to equipment used by their clients by offering discounts on theft excesses and premiums, they should, as a market, be insisting on it and not providing insurance for equipment which does not meet specified standards of security – eg. unique key, linked to an immobiliser, tracking device, site security etc. Unfortunately, at present, insurers do not insist on security standards for fear of losing business to competitors who would not insist on them. When asked why the market does not insist on standards across the board reference is made to anti-cartel legislation and the Office of Fair Trading. Perhaps this is not a particularly strong argument given that improved security would impact on criminal financing and, if a concerted effort were to be made by insurers and the ABI, exemptions from existing legislation could be easily overcome - if they even exist - with support from the Government. Following a theft it must be determined whether the item which the client is claiming for was covered by the client’s insurance and, if so, what the correct value for payment of the claim is. It can be difficult to accurately ascertain from the client the true identity of the stolen machine perhaps because of poor record keeping, the use of fleet numbers to identify machines not serial numbers or, at worst, because the client or the plant hire company is being deliberately misleading for fraudulent ends. Trading/Auctions/Buyers A recent survey estimated that there were around 750,000 used equipment transactions annually. With around 3,500 higher value items of equipment stolen annually and, at any one time, around £200M of equipment which has been stolen in the UK in circulation it is a sure-fire certainty JOHN DEERE 6920 TRACTOR False chassis number on John Deere 6920 Tractor 14 © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft that criminals use the normal mechanisms of the market to dispose of their ill-gotten gains. These sales opportunities for criminals include the use of: • Plant and equipment auctions • Part exchange to dealers • Trade magazines • Private sales to equipment dealers • Private sales to end users • Internet auction sites In general, while many criminals are very bold about theft, they can be quite coy when it comes to stolen equipment disposal. It is unusual that TER identifies the thief as the person who has placed the equipment in an auction – though there have been some exceptions. They usually have a cutout in between them and the point of disposal to enable them to distance themselves from the ‘hot’ equipment, which may or may not have had its identity changed. However, this is clearly not the case when they dispose of machines privately, often through small or classified ads in trade publications or on the Internet. There is no question about the use of auctions for the disposal of stolen equipment. TER regularly identifies stolen equipment entered into auctions and a number of items have come to light having already been through an auction. Many of the items entered have had their identities interfered with or altered by the criminals to such an extent, and with significant efforts to make the new identity as similar to the manufacturer’s identity, that auction staff checking equipment on arrival – not that identity is a priority for them and only then inasmuch as the machine may be on finance – cannot tell if what they are looking at is a true identity. The identity looks OK on the machine, it matches what the accompanying paperwork says, and that, generally, is far as identity verification goes for auctions. Of course, with Internet auctions and sales there are often no serial numbers to check, hardly any seller’s details listed and the chances are that a private seller will bring the machine to the purchaser or meet them in some kind of neutral location, like a motorway service station or a pub car park. TER identified £250,000 of stolen machines which had all been sold through a well-known live auction website by one party. Sellers rarely list equipment serial numbers in trade publications and there is no requirement for them to do so by trade publications. Accurate listing of the serial numbers allows increased transparency of the industry which will assist in increasing the confidence of the purchasers. Purchasers who are foolish enough to: • Buy from parties with whom they have never dealt before, without any references • Buy from a car park, lay-by etc or, in many circumstances, have the equipment delivered to them • Buy from someone with no VAT number, company name or address, with only a mobile phone as a contact • Buy without checking that the equipment identity is intact and that the identity has not been registered as stolen by doing a TER Check • Buy for cash, for a lower price than the known market value, with a receipt on the back of a fag packet… …quite frankly are as bad as the criminals themselves and TER relishes taking equipment off them on behalf of the legitimate titleholders. They help to perpetuate the equipment theft business and deserve to lose the stolen equipment that they have greedily purchased, the monies that CATERPILLAR TH360B TELESCOPIC HANDLER Stolen: Recovered: Value: Insurer: 25/02/2006 Halifax, West Yorkshire 03/05/2007 Holmfirth, West Yorkshire £21,200 ACE Europe © 2008, The National Plant & Equipment Register (TER) 15 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft they spent purchasing the machine, as well as be arrested by the police for handling stolen goods, prosecuted by the CPS, and convicted by a jury. Police and law enforcement Putting equipment crime in perspective is useful. It has been reported that the annual cost of credit card fraud is £500M+. Compared with the annual cost of equipment theft, at worst £50M, it is, perhaps understandably, not as significant a crime to law enforcement as those in the industries using equipment (who care) would like it to be. The Top 5 Police Forces Experiencing Equipment Theft By Number and Value of Theft No.Thefts % Value (£) % Thames Valley 170 4.6 2,360,000 6.5 Kent 156 4.3 1,860,000 5.1 Surrey 138 3.8 2,357,000 6.4 Metropolitan 123 3.4 1,812,000 5.0 Hampshire 117 3.2 1,596,000 4.4 It is also important to note that the police are resourced to deliver against the targets that they are set by the Home Office and their Police Authority. Given that targets inevitably lead to league tables it has been alleged that policing has become a statistical numbers game where the losers are actually the people that police officers themselves want to help, the ordinary, decent law-abiding citizen and the winners are the criminals who have access to the highest priced legal advice, sometimes even legal aid, and who are wrapped in a mantle of their ‘rights’. Even when these thieves do get the opportunity to do some time in jail it has often been reported in the media that they to manage to avoid being relieved of their overseas bank accounts and continue to manage their crime syndicates from within prison. Operation UTAH. A multi-agency check on who is doing what on the national roads network. Agencies include: the police, DVLA, Department of Work and Pensions, HM Courts Service, HM Revenue & Customs (Road Fuels Testing Unit), the Environment Agency,Trading Standards, UK Border Agency,VOSA and TER. Clearly there are crimes which are more important that the theft of plant and equipment which we would all rather the police focused on before they dealt with the theft of a digger. There are, however, a number of difficulties with plant and equipment crime which are worth highlighting: Most equipment crime is Level 2 (intra UK) and Level 3 (international) on the Police's National Intelligence Model. (Level 1 crime being crime occurring within a single police force’s area). So what? A digger stolen in London is of interest to the Metropolitan Police because it’s recovery and a resulting arrest represents a clear up rate for the Metropolitan Police’s statistics. When that machine turns up in another county that force would rather their officers did not expend time, effort and money on another county’s crime targets – this is a fairly brutal assessment but it has an element of truth in it. Criminals, like anyone else in the UK, hardly notice international borders let alone UK county borders. In Europe one can drive from Calais to Cracow or Boulougne to Brindisi without so much as a passport showing, let alone anyone from law enforcement pulling you over to examine the load. Vehicle Crime Squads. In the old days every police force - all 50+ of them - used to have a Stolen Vehicle BOBCAT S300 SKID STEER Stolen: Recovered: Value: Owner: 16 23/06/2006 Chicago, U.S.A 12/12/2006 Poznan, Poland £24,000 Citi Capital Commercial Corporation © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft Squad manned with many experts in vehicle identification. OK, plant and equipment was always the poor brother of the motor car but it was just about on the radar. There are now less than 5 Stolen Vehicle Squads in the UK, most of them with two dedicated and interested officers and a dog called Desperation. This gives an indication of the level of resources that Chief Officers are giving to car related crime now that we have around 30M vehicles on the roads of the UK, especially given that a vehicle is used as an enabler at some stage in most crimes. Where there was some expertise in the police about plant and equipment, there is now very limited knowledge because officers are not focused on encountering it and so have little exposure to identifying it. Intelligence. Given the lack of focus on equipment (vehicle) crime there is a consequent lack of intelligence on who is doing it, how, from where and when. This makes the targeting, if there were to be any, of equipment crime gangs rather more difficult because of the lack of hard information about them and their activities. UK borders. The UK is a leaky sieve. We have a lot of law enforcement agencies in our ports – no one is flying diggers out of Stansted or Gatwick – but, for the most part, their eyes are looking outwards at what is coming into the UK rather then inwards at what is going out. With the high traffic rates through ports such as Dover – around 9,000 trucks cross the port daily – the level of checking on out-bound freight is near zero. There are commercial issues in here too. If the police were to halt and check every vehicle crossing a port, and not at another nearby port, the traffic would switch ports and the original port would lose money – it would not be long before the local Chief Constable had a deputation of port executives in his outer officer requesting that he call off his troops. It remains to be seen whether the UK Border Agency will have the policies, targets and resources to address the export of stolen plant and equipment. Government From 1998-2006 the Home Office ran a number of committees looking at aspects of vehicle crime. One of these was the Plant Theft Action Group (PTAG). In 2006 the statistics showed that the Government had achieved the aim of a 30% reduction in vehicle crime and the Home Office withdrew from the committees that it had set up – resources were being redirected to counter-terrorism. The Home Office sets targets for Chief Constables. Plant and equipment crime is not a target. Security companies There are a plethora of companies which provide security solutions for plant and equipment. Some solutions are completely soluble and just require a drain to pour them down, but there are also good ideas out there which have been brought to life as imaginative commercial products which do what they say on the tin. The only problem then is the institutional indifference of the plant and equipment marketplace to purchasing and fitting them. The issues with these companies are: • Products are generally not as reliable for the plant and equipment market as their sellers claim because they are technically weak or not robust enough • There is a proliferation of companies providing a range of devices using a spectrum of technologies which confuses the market INTERPOL COURSE TER provided a plant and equipment awareness and identification presentation and practical at Interpol’s vehicle crime course in Cyprus. Officers from Greece, Italy, Finland, the UK and Interpol’s HQ in Lyon, France attended. © 2008, The National Plant & Equipment Register (TER) 17 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft • Many of the companies are small and, unfortunately, they fail as businesses • A number of poor experiences with technologies that have failed, and companies which have rolled over along with their unfulfilled promises, have conspired to give the security device industry a bad name within the plant and equipment industry. Media with cars having to have an MOT by law, still, after all this effort, approaching 400,000 vehicles are stolen annually in the UK! That aside, it would be quite interesting reading, and educational for all, if the press ran tests on the ease with which a range of equipment can be stolen. It could be called the ‘bent nail’ test. Criminals The media find the work of TER’s sister company The Art Loss Register (ALR), registering and recovering stolen art and antiquities, a little more interesting than they do digger theft and recovery! However, the industry press, particularly the construction industry press, have continually given a fair wind to the issue of equipment theft and how best the construction industry should deal with it – not to say that the coverage has delivered much improvement in the industry’s attitude. Perhaps the media coverage reflects their readers’ views or maybe it is just that some of the theft stories are so audacious and unbelievable that they make as good copy as some of the stolen equipment recovery stories. It is interesting to note the role that the car and truck media played in the improvements made in vehicle security by producing tables on the amount of time it took a criminal to break into each make of car and drive it away. These tables combined with consumer pressure and sticks and carrots from the insurance industry forced car makers to address the ease with which criminals stole cars. Even so, with immobilisers fitted to cars by law, with cars having to be insured by law, with cars having to be registered with the DVLA and taxed for use on the road by law, and The phrase making hay while the sun shines springs to mind. Imagine, just for a moment, that you are a criminal – and this is not incitement to theft – just a fair account of the every day life of one of our equipment criminals… You have been working in the plant hire business for a few years and you have trained as a fitter. You know how to drive and maintain, lift and shift a whole range of equipment. You’ve got a wide range of contacts in the industry from traders and dealers to hauliers and shippers. Business hasn’t been so good recently with the downturn in the building industry and yet every day you are surrounded by machines each worth tens of thousands of pounds – just a couple of machines would solve the mortgage, outstanding debts, a holiday in the sun and the wife’s insane desire for new clothes. Having made a few calls you decide to steal a brace of £40,000 telehandlers, which are the flavour of the month in the used equipment trade, from a site on a new industrial park you noticed recently on the outskirts of town. A quick recce that evening shows that there is no site security, no fencing and no one about. The next evening you go back with a mate and KOMATSU WA200-5 LOADING SHOVEL Stolen: Recovered: Value: Owner: 18 19/10/2007 Wandsworth, London 17/12/2007 Harwich, Essex £40,000 Hanson Aggregates © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft The Vicious Circle of Equipment Theft a low loader. After a quick look around you put on your hi-vis jacket and walk deliberately across to the machines. A cursory glance over the machines shows that there is no additional security, but then you didn’t expect to see any. You jump in, start it up using the universal key that you already have for your job as a fitter and drive the machine onto the low loader. While your mate secures it down you jog back across to the second machine and load it up. In less then ten minutes you have stolen £80,000 of equipment. Pressing £500 in cash into his hand, your mate drops you off a couple of miles down the road before driving off to the ro-ro ferry port. Less than four hours after the theft your mate and the two stolen machines hit the auto route in France for the second part of the long journey to an eastern European country where you have arranged for a contact to sell the machines on your behalf. A week later you receive a call from your overseas bank to let you know that £50,000 has been deposited into your account that morning. • When the criminal came up the telehandlers there was no security which stopped him from getting in, starting up and driving them onto the low loader • The low loader was not stopped by the police at any time as it drove on the national roads network to the port • There were no outbound checks on the driver or the machines at the port • The 'innocent' purchaser in Eastern Europe gave no thought to any pre-purchase due diligence on the telehandlers. They were a very good price and the seller had a number of other buyers lined up, he wanted a decision quickly and he wanted cash. The deal was done. Back at the industrial site on the edge of town, there was a collective groan when the team came into work the following morning. They rang the police but as no one came out they reported the details of the theft over the phone and received a log number from the police. As they did not have the machine serial numbers, only the hirer’s fleet numbers were reported to the police. Seven weeks later their insurer paid out £80,000 to the plant hirer. In this reasonable account of a typical equipment theft, where and what are the opportunities to hinder and prevent the criminal from carrying out his actions? Perhaps the following were the key points: • It wasn’t the machine security, or lack of it, which first attracted our criminal, it was the wet paper bag level of security on the site MANITOU MT1233S TELESCOPIC HANDLER Stolen: Recovered: Value: Insurer: © 2008, The National Plant & Equipment Register (TER) 16/05/2003 Brentwood, Essex. 30/01/2007 County Kerry, Ireland £17,600 ACE Europe 19 2008 ANNUAL REPORT Leading the fight against plant theft The Virtuous Circle Criminals Deny access Prohibit sale Identify operations Dismantle gangs Recover stolen plant and equipment Proceeds of Crime Act (POCA) action Secure convictions Media Raise profile of plant theft Equipment security assessments Security Companies Provide robust, costeffective solutions Government Include plant and equipment theft in Government targets to police Police/Law Enforcement Understand equipment I/D Address data quality on PNC Regular plant focus Better intelligence 20 © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft Manufacturers Unique key Immobiliser Dead locks Tracking device Register new with TER Dealers TER Check before buying used equipment Register new with TER Report thefts to TER After-sales security Owners Register with TER Use TER Check before buying used equipment Report thefts to TER Fit after sales security CPA Users Vastly improve site security Know what is hired Trade Associations Insist on members adhering to the code of practice set out in this virtuous circle Traders/Auctions TER Check before buying/selling FLA ABI BMIA Banks TER Check before buying Report thefts to TER Register what is owned with TER Insurers TER Check before insuring Know what is being insured Register insured equipment with TER Report thefts to TER © 2008, The National Plant & Equipment Register (TER) 21 2008 ANNUAL REPORT Leading the fight against plant theft How Equipment Theft Funds Further Crime and Causes Harm to Society Society & The Business World THEFT Anywhere in the UK, Northern Ireland and overseas VICTIMS Equipment Owners & Users. Insurers & Banks - Business disruption, claims handling and replacing stolen equipment. Criminal Enterprise Opportunist Serious Organised Terrorist National Intelligence Model Level 1 National Intelligence Model Level 2 & 3 National Intelligence Model Level 2 & 3 Funding for: Distraction Burglary Funding Serious Organised Crime Theft Armed Robbery House Breaking Racketeering Assault Money & Fuel Laundering Alcohol, Drugs, Tobacco and Fuel Smuggling Prostitution Funding Terrorism In addition to those used under Serious Organised crime, use of plant and equipment as: • Covert Vehicle Borne Improvised Explosive Device (VBIED) • Covert means of smuggling arms and explosives Re-identification Fence* (* An illegal means whereby stolen property is sold into quasi-legitimate/legitimate markets.) DISPOSAL Anywhere in the UK, Northern Ireland and overseas FURTHER VICTIMS Innocent purchasers of stolen equipment. Banks financing stolen equipment. Insurance companies insuring stolen equipment. Further Harm to Society 22 © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft Recovery Of Stolen Equipment The recovery rate for stolen plant and equipment is less than 5%. 95% of equipment that is stolen every year, year on year, is not recovered. BOMAG BW120AD-4 ROLLER Stolen: Recovered: Value: Insurer: © 2008, The National Plant & Equipment Register (TER) 06/10/2007 from Escrick, North Yorkshire 07/11/2007 Moerdijk, Holland £15,000 Royal & Sun Alliance 23 2008 ANNUAL REPORT Leading the fight against plant theft Stolen equipment recovery, the art of the impossible made possible It remains a staggering statistic that only 5% of that which is stolen is ever recovered. Perhaps the fact that 10% of TER’s own recoveries in 2007 were made overseas points to one line of criminal disposal that requires further exploitation over the coming year. All stolen plant and equipment recovered overseas has left the UK through a port, perhaps in the back of a truck, on a curtain-sided trailer, in a container or on the back of a low loader. It would be useful to extend the remit of those law enforcement officers in UK ports, perhaps via the UK Borders Agency, to spend more time examining outbound freight as the ultimate cost of these illegal exports is to UK Plc. It would also generate intelligence and the recovery of stolen property. A further useful line of activity leading to recoveries has been the use of the TER Check service by potential purchasers and auctions. A number of stolen machines have been matched by TER and, where possible, these have been followed up to convert the match into a stolen equipment recovery on behalf of an owner or insurer often with the close support of a Police Force. As more of the market realises that the trade in stolen plant and equipment merely perpetuates the plant theft problem and the poor reputation of the trade, they will want to use the TER Check to verify and validate equipment trades. Closing down the criminal routes to the disposal of stolen assets and preventing the conversion of an asset into cash will further restrict criminal opportunity for profit. It also yields intelligence which can help to identify individuals and lead to arrests and convictions. TER continues to offer to the police and to law enforcement agencies our free Plant & Equipment Identification Guide along with posters, newsletters and equipment crime awareness and specialist identification briefings to create awareness of the issues and to provide the toolkit for action. The following types of equipment were recovered by TER in support of the police in 2007 Trailers ....................................................35% Excavators...............................................27% Telehandlers............................................23% Rollers........................................................4% Dumpers ...................................................2% Tractors .....................................................2% Other .........................................................7% Total.......................................................100% BY MANUFACTURER By Manufacturer By % Ifor Williams ...........................................34% JCB...........................................................22% Caterpillar.................................................9% Manitou .....................................................7% Hitachi .......................................................5% Benford......................................................3% Other .......................................................20% Total.......................................................100% BY POLICE FORCE Equipment recoveries were made by TER in support of the following police forces: Surrey ......................................................14% West Yorkshire........................................11% International ...........................................10% Essex ..........................................................7% West Mercia..............................................4% West Midlands ..........................................4% Other .......................................................50% Total.......................................................100% BOMAG BW 120AD-4 ROLLER False Bomag BW120AD-4 Roller stamped-in chassis number 24 © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft TER's Statistics Lies, damn lies and statistics The following pages contain the distilled statistical data on the numbers for 2007. The TER database represents a fascinating data-mining opportunity to drill down into some of the nuggety truths about the state of equipment theft in the UK. JCB 3CX BACKHOE LOADER Stolen: Recovered: Value: Insurer: © 2008, The National Plant & Equipment Register (TER) 15/08/2007 Antalya, Turkey 25/09/2007 Moerdijk, Holland £25,000 Aksigorta A.S. Insurance, Istanbul, Turkey 2525 2008 ANNUAL REPORT Leading the fight against plant theft Theft Data : 2007 Equipment Thefts Registered with TER by Police Force Police Force No of Thefts % change on 2006 Value (£) Most stolen items England Avon & Somerset Bedfordshire Cambridgeshire Cheshire City of London Cleveland Cumbria Derbyshire Devon & Cornwall Dorset Durham Dyfed-Powys Essex Gloucestershire Greater Manchester Police Gwent Hampshire Hertfordshire Humberside Kent Lancashire Leicestershire Lincolnshire Merseyside Metropolitan Norfolk Northamptonshire Northumbria North Wales North Yorkshire Nottinghamshire South Wales South Yorkshire Staffordshire Suffolk Surrey Sussex Thames Valley Police Warwickshire West Mercia West Midlands West Yorkshire Wiltshire 67 29 37 75 0 4 10 49 70 47 38 18 92 30 93 15 117 65 51 156 83 60 64 26 123 15 44 26 40 80 53 33 76 53 32 138 107 170 63 104 59 111 44 16% 61% -33% 3% 0% 400% -55% -4% -7% 42% -54% -67% -20% 0% 26% 0% 23% -12% 122% 17% -31% 2% -10% -40% -30% -53% -30% -24% 54% -25% 26% 13% -40% 4% 3% -20% 6% 6% 21% 5% -24% 23% 10% 469,000 230,000 296,000 660,000 0 20,000 26,000 383,000 133,000 164,000 304,000 110,000 1,645,000 204,000 753,000 82,000 1,596,000 1,000,000 618,000 1,860,000 835,000 795,000 689,000 342,000 1,812,000 65,000 515,000 85,000 32,000 756,000 491,000 408,000 690,000 335,000 682,000 2,357,000 1,250,000 2,360,000 988,000 557,000 463,000 1,277,000 496,000 17 Trailers, 14 Excavators, 6 Tractors, 2 Telehandlers 8 Trailers, 6 Excavators, 4 Dumpers 8 Rollers, 7 Excavators, 7 Trailers, 3 Telehandlers 28 Trailers, 13 Excavators, 7 Dumpers Central Dumfries & Galloway Fife Grampian Lothian & Borders Northern Strathclyde Tayside 6 3 9 16 19 0 42 18 -50% -166% 50% 23% -49% -100% -22% 0% 50,000 20,000 150,000 71,000 191,000 0 601,000 66,000 2 Excavators, 2 Trailers, 1 Roller 1 Excavator, 1 Quad Bike, 1 Trailer 2 Tractors, 1 Excavator 8 Trailers, 4 Excavators 4 Excavators, 4 Trailers, 2 Telehandlers 1 Hammer 14 Excavators, 6 Trailers, 3 Quad Bikes, 3 Rollers 8 Trailers, 2 Excavators Northern Ireland 42 -21% 741,000 15 Excavators, 10 Trailers, 5 Dumpers, 3 Telehandlers Republic of Ireland 25 -64% 304,000 16 Trailers, 3 Telehandlers, 2 Excavators 3 780 50% 103% 48,000 5,500,000 3,630 2% 36,575,000 1 Roller, 1 Trailer 6 Trailers, 1 Excavator, 1 Roller, 1 Quad Bike 18 Trailers, 10 Excavators, 7 Dumpers, 5 Quad Bikes 26 Trailers, 6 Dumpers, 6 Breakers, 4 Excavators 8 Excavators, 6 Trailers, 6 Quad Bikes 13 Trailers, 8 Caravans, 2 Tractors, 1 Telehandler 5 Trailers, 3 Excavators, 2 Telehandlers 32 Excavators, 12 Dumpers, 10 Telehandlers 11 Trailers, 6 Excavators, 5 Quad Bikes 24 Excavators, 19 Trailers, 10 Dumpers, 8 Generators 5 Trailers, 2 Excavators 55 Excavators, 21 Trailers, 5 Tractors, 5 Dumpers, 4 Telehandlers 24 Excavators, 13 Dumpers, 11 Trailers, 5 Telehandlers 16 Excavators, 16 Trailers, 3 Telehandlers 47 Excavators, 20 Dumpers, 5 Tractors, 4 Telehandlers 26 Trailers, 15 Excavators, 12 Dumpers, 11 Telehandlers 16 Rollers, 13 Excavators, 9 Trailers, 8 Dumpers, 4 Telehandlers 21 Trailers, 13 Excavators, 6 Rollers, 2 Telehandlers, 2 Tractors 13 Excavators, 5 Trailers 36 Excavators, 18 Dumpers, 16 Telehandlers, 11 Breakers 10 Trailers, 1 Telehandler 13 Trailers, 11 Excavators, 5 Quad Bikes, 4 Telehandlers 18 Trailers, 1 Excavator 18 Trailers, 5 Breakers 17 Trailers, 16 Excavators, 10 Quad Bikes, 8 Tractors, 4 Telehandlers 17 Excavators, 8 Trailers, 5 Dumpers, 5 Fork Lift Trucks 7 Trailers, 4 Telehandlers, 4 Excavators 20 Excavators, 14 Rollers, 12 Trailers, 8 Dumpers, 4 Telehandlers 21 Trailers, 9 Excavators, 4 Telehandlers 8 Trailers, 3 Excavators, 1 Crusher, 1 Loading Shovel 44 Excavators, 29 Trailers, 22 Dumpers, 16 Telehandlers 38 Excavators, 22 Trailers, 8 Telehandlers, 7 Rollers, 6 Quad Bikes 60 Excavators, 26 Trailers, 24 Telehandlers, 16 Dumpers, 6 Tractors 19 Excavators, 6 Quad Bikes, 5 Dumpers, 4 Telehandlers 46 Trailers, 16 Quad Bikes, 8 Excavators, 4 Tractors 17 Excavators, 14 Trailers, 8 Rollers, 4 Dumpers 28 Excavators, 22 Trailers, 16 Dumpers, 13 Telehandlers, 13 Rollers 14 Trailers, 4 Excavators, 3 Tractors, 3 Telehandlers Scotland British Transport Police Other Totals 26 2 Excavators, 1 Telehandler Items reported without a location Average value of stolen equipment items £10,100 © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft Theft Data Most Stolen Equipment in 2007 Most Stolen Equipment by Manufacturer By Make & Model Ifor Williams 1,001 Trailers Horseboxes Low Mounted (LM) Tipping Trailer (TT) General Duty (GD) JCB 395 Machines Telehandlers Mini Excavators Backhoe Loaders Benford 164 Machines 1 tonne Dumpers Rollers Bomag 151 Rollers BW80 series BW120 series By Equipment Type Takeuchi 133 Excavators TB016 series TB125 series TB175 series TB014 series 29 24 18 14 Kubota 118 Machines KX36 series K008 27 17 53 42 Volvo 98 Machines EC15 series EC25 series 29 28 65 31 Caterpillar 75 Machines Mini Excavators Telehandlers 27 18 265 210 127 105 119 99 79 Manufacturer Ifor Williams JCB Benford Bomag Takeuchi Kubota Stihl Volvo Caterpillar Wacker Thwaites Atlas Copco Honda Hitachi Terex Bobcat Manitou John Deere Yanmar Indespension Ingersoll Rand Yamaha Kawasaki Timberwolf Case New Holland Massey Ferguson Other Number 1,001 395 164 151 133 118 113 98 75 71 69 69 65 49 45 42 40 39 32 32 28 28 22 19 17 10 9 696 Total 3,630 Historical Theft Data (2000 to 2007) Year No. of Thefts Value (£) Average Value (£) 2007 3,630 36,575,000 10,100 2006 3,545 31,500,000 8,900 2005 4,324 43,000,000 9,800 2004 3,595 38,000,000 10,200 2003 3,579 35,090,000 9,800 2002 3,149 27,500,000 8,700 2001 2,774 20,500,000 7,400 2000 2,782 21,000,000 7,500 Total 27,378 253,165,000 No. of Thefts £43m £35.1m £38m £27.5m £21m £20.5m Year © 2008, The National Plant & Equipment Register (TER) 27 2008 ANNUAL REPORT Leading the fight against plant theft Most Stolen Equipment in 2007 By Value Other Items 660 Stolen £8,887,000 Trailers 1097 Stolen £2,547,000 Fork Lifts 33 Stolen £340,000 Tractors Compressors 74 Stolen 62 Stolen £1,478,000 £372,000 Breakers 148 Stolen £545,000 Generators 65 Stolen £488,000 Rollers 192 Stolen £1,682,000 Quad Bikes Telehandlers Dumpers 122 Stolen 184 Stolen 253 Stolen £446,000 £5,201,000 £2,475,000 Excavators 740 Stolen £12,114,000 Stolen Equipment By Type, Number,Value & Police Force No of Thefts % of UK Theft % change on 2006 Value (£) % By Value By Police Force Most 2nd 3rd Trailers 1097 30.2% 22% 2,547,000 7.0% West Mercia Surrey Cheshire Excavators 740 20.4% -7% 12,114,000 33.1% Thames Valley Hampshire Kent Dumpers 253 7.0% 9% 2,475,000 6.8% Surrey Kent Metropolitan Telehandlers 184 5.1% 76% 5,201,000 14.2% Thames Valley Surrey, Metropolitan Quad Bikes Rollers 122 3.4% -53% 446,000 1.2% West Mercia North Yorkshire Dorset 192 5.3% -4% 1,682,000 4.6% Leicestershire West Midlands N.Yorkshire, Sussex Generators 65 1.8% 2% 488,000 1.3% North Yorkshire Thames Valley Breakers 148 4.1% -6% 545,000 1.5% Compressors 62 1.7% 22% 372,000 1.0% Tractors 74 2.0% -25% 1,478,000 4.0% Fork Lift Trucks 33 1.0% -30% 340,000 0.9% Other 660 18.0% 8,887,000 24.4% Total 3,630 100.0% 36,575,000 100.0% Kent JCB 3CX BACKHOE LOADER False JCB 3CX Backhoe Loader plate 28 © 2008, The National Plant & Equipment Register (TER) 2008 ANNUAL REPORT Leading the fight against plant theft Data Sources There are more than 600,000 owned equipment items registered with TER, valued at in excess of £3.0BN. There are more than 55,000 insurance registered thefts on TER’s database valued at in excess of £250M. TER holds, and cleanses part of, 56,000 police equipment theft records. Theft data supplied in this report came from: Ownership data supplied in this report came from: • Police and law enforcement officers • • The Police National Computer (PNC) • Insurers: ACE Europe, Animal Insurance Management Services, Allianz Cornhill, Allianz Cornhill Engineering, AXA Insurance, Chubb Insurance, CIS Insurance, E&L Insurance, Eagle Star Insurance, Ecclesiastical Insurance Group, Equity Red Star, Groupama Insurance, HSB Haughton Engineering Insurance Services, Illium, Mitsui Sumitomo, NFU Mutual Insurance, NIG, Norwich Union, Quinn Insurance, RBSI, Royal & Sun Alliance, SAGA, Scottish Equestrian, Stoneways Insurance, Zurich Engineering, Zurich Insurance, Zurich Municipal • The Motor Insurance Anti-Fraud and Theft Register (MIAFTR) • Banks • Plant and equipment owners Manufacturers: JCB, Caterpillar, Liebherr, Manitou, Kubota and Ifor Williams Trailers TER will pass theft data concerning their make to any manufacturer registering new and used equipment sales with TER • TER subscribers • Banks Answer to question on page 10 - both 8s were 3s. BUMPING AND GRINDING This shows where the criminal has ground and restamped the king-post of a Kubota KH36 excavator © 2008, The National Plant & Equipment Register (TER) 29 2008 ANNUAL REPORT Leading the fight against plant theft Europe’s Leading Resource for Equipment Registration and Recovery The National Plant & Equipment Register Bath & West Buildings, Lower Bristol Road Bath, BA2 3EG United Kingdom Email: info@ter-europe.org www.ter-europe.org Visit us at www.ter-europe.org Register Equipment and Thefts Online Carry out Equipment Identification Checks Find out more about TER’s range of services © 2008, The National Plant & Equipment Register (TER) Graphic Design : The Design Workshop : www.designworkshop.co.uk Tel: 01225 464599 Fax: 01225 317698