Distributor Guide 2010 Service Pro

Distributor Guide
2010
Welcome to the Fast Lube “Supermarket”
Welcome to this year’s edition of our Distributor Guide, a guide to the who, what, where and when of leading
distributors in the fast lube industry. As classified in this piece, a distributor is a fast lube vendor that offers
everything from oil filters to batteries to paper towels and everything in between. These companies are the
supermarkets of the fast lube world — your one-stop-shop for nearly any product you need. This guide will
give you insight into each company, products offered and this year’s hottest selling products.
36 www.noln.net Distributor Guide 2010
Automotive Filter Company
800.800.8577 • www.afcfilter.com
Contact
Dennis Kua
dennis@afcfilter.com
About Automotive Filter Company
Automotive Filter Company was founded in 1994 in Los Angeles, California. It was established to offer more choices and competitive
prices to the lube and tune industry, as an alternative to national suppliers and jobbers.
Products Offered
At Automotive Filter Company, we specialize in distributing filters (air, cabin, fuel, oil and transmission), serpentine belts, wipers,
drain plugs, chemicals and several other shop supplies.
Hot Products
Our best-selling products besides oil and air filters are cabin air filters and wiper blades.
They are popular because they are easy to install. They also help increase a store’s ticket average, while at the same time offering the
quick lube customer one-stop shopping convenience instead of going to a separate repair facility or auto parts store.
Why Choose Automotive Filter Company
Lube operators should choose to do business with Automotive Filter Company because we offer not only competitive prices, but quality products and fast delivery times. Our delivery times normally are within one to two business days with no minimum order required.
We also offer prepaid freight with orders of just $199. We have a 98 percent fill rate and personalized service from a family-ownedand-operated business.
We offer point-of-sale materials to our customers with some of our chemicals as well as our wiper blade line. We have found that
supplying these marketing materials to our customers assists them with selling the products in their shop and assisting the shops to
continue to be the one-stop shopping convenience for their customers.
38 www.noln.net Distributor Guide 2010
InstallerEdge
877.288.6334 • www.installeredge.com
Contact
Tony Sims, vice president
tonys@installeredge.com
About InstallerEdge
Since 1998 InstallerEdge has been built on the creed of product quality, proactive inventory solutions and exemplary service. At the
heart of this mission is our focus to reduce costs and lead times, and provide products that enhance revenues. Convenience, quality and
the lowest overall costs ensure our customers build value in their car care businesses.
Products Offered
• Lubricants: We feature all major brands of motor oil, gear oil, grease, ATF and antifreeze. We specialize in new lubricant applications.
• Chemicals: We feature all leading brands, from service chemicals to aerosols.
• Replacement Parts: filters, wiper blades, tune up parts, lighting, caps, belts, hoses and more. We specialize in hard-to-find new
application parts. • Tools: We feature quality service, general purpose and problem solving tools for car care technicians.
• Equipment: Your one-stop shop for service and shop equipment.
• Shop Supplies: Complete offering for daily operations.
• Janitorial Supplies: Complete line of cleaning supplies.
• Safety Supplies: Complete service offering of safety items.
• Office Supplies: Complete line of office products.
• Carwash Products: Call us for our updated carwash product offering.
Hot Products
We currently sell more than 8,500 car care products; some of our top sellers are oil filters, air filters, cabin air filters, wiper blades,
fuel filters and additive products.
Why Choose InstallerEdge By combining state-of-the-art technology with best practices implementation, InstallerEdge offers its customers a cutting-edge supply
chain partner on target with current and future industry requirements. As our customers
help us grow, we reinvest in programs and service-based solutions, supporting efficiency
gains, which results in greater profitability for our partners.
40 www.noln.net Distributor Guide 2010
Mighty Distributing Systems of America
800.829.3900 • www.mightyautoparts.com
Contact
Dave Raphael, director of Marketing
dave.raphael@mightyautoparts.com
About Mighty
Mighty was founded in 1963 and began franchising in 1970. Mighty offers a complete line of the underhood, undercar and chemical
products that are routinely carried “in stock” at the installer level. Mighty’s product strengths include filtration (oil, air, fuel and cabin
air), windshield wipers, batteries, serpentine belts, lighting, a full line of chemical products for fluid maintenance services, drain plugs
and gaskets, as well as a full line of shop service products.
Products Offered
We have nine product categories:
• Filters (oil, air, fuel and cabin air).
• Chemicals.
• Chassis and driveline.
• Brake products.
• Miscellaneous (wiper blades, drain plugs, tools, hose clamps, gloves, etc.)
• Engine management.
• Tire repair and alignment.
• Belts and tensioners.
• Lighting and electrical.
Hot Products
Oil filters, wiper blades and air filters.
Why Choose Mighty
Mighty’s mission is to serve the preventive maintenance market like no other distributor, not only with products of clearly superior
quality but also with professional support services. Because Mighty sales reps are trained to manage customer inventories to maximize
vehicle coverage while minimizing overall inventory investment, their fast lube customers can focus on serving their customers with
the confidence that they have the precise products on-hand to perform services promptly.
We offer numerous special programs including:
• Weekly inventory management, including the stocking of shelves.
• Nationwide warranty.
• Obsolescence protection.
• Consumer and technician incentives.
• Hands-on and computer-based sales and product training.
• Sales analysis.
• Point-of-sale items such as poster, banners and consumer education materials. • Online and printed catalogs.
• Products only offered to the wholesale marketplace. 42 www.noln.net Distributor Guide 2010
Service Champ
800.221.0216 • www.servicechamp.com
Contact
About Service Champ
Kirk Gustie, vice president, Sales
kgustie@servicechamp.com
Rich Moore, vice president, Sales
rmoore@servicechamp.com
Service Champ was created in May 1984. Today, more than 7,000 quick car care centers rely on Service Champ week after week for
their parts and supplies.
Products Offered
We are a single-source supplier offering a full line of filters, treatments and fluids, wiper blades, lighting, serpentine belts, tools,
hardware, shop supplies, equipment and more — thousands of products from one source all easily found in our user-friendly catalog.
Hot Products
Our biggest seller is easily our complete filter offerings, from which we ship more than 20 million units annually to the quick lube
industry.
Why Choose Service Champ
Since our beginning in 1984, Service Champ has grown to become a leader in the quick car care industry, serving thousands of
professional installers throughout North America. Same-day shipping, 98-plus percentage order fill (the result of more than $10
million worth of inventory on hand), one- to two-day delivery backed by five distribution centers and a 35-strong customer care team
that can answer questions promptly and accurately.
Quick lube operators throughout the country have used our “Stock-It Inventory Management Program” for years. Stock-It provides
detailed inventory suggestions based on a quick lube’s geographic location as well as average car count. In addition to various pointof-sale and rack programs to help operators sell more products, we have a technical services advisor and field training advisor on staff.
Lastly, our various “Electronic Notification” programs are very popular and include shipping notification, invoicing, general ledger code
info and more.
Our mission statement says it all: “To develop long-term relationships with our customers; to treat our customers fairly and responsibly;
and to provide our customers with exactly what we promise…superior service, selection and value.”
44 www.noln.net Distributor Guide 2010
Service Pro
800.313.2463 • www.service-pro.com
Contact
Doug Roberts, president
doug@newwestmarketing.com
About Service Pro
The Association of Independent Oil Distributors was organized in 1994 as a buying and marketing group of independent oil distributors.
The Service Pro brand was introduced in 1995. Products Offered
Service Pro offers a comprehensive line of premium quality synthetic and synthetic blend PCMOs, transmission fluid, gear oils,
greases, hydraulic and tractor fluids, antifreeze/coolants, filters, service chemicals, professional installer chemical kits, wiper blades,
appearance and detail products, and accessory products. All Service Pro Premium Formula Lubricants are blended from highly refined base stocks and additives and deliver exceptional quality
at very competitive costs. All Service Pro Premium Formula Lubricants are API licensed and meet the current ILSAC requirements.
Service Pro’s OEM series filtration products are engineered and manufactured to ensure optimum vehicle performance. This
comprehensive filter line includes oil, air, cabin air, fuel and transmission filter kits for passenger cars and light trucks.
Service Pro’s professional formula chemicals are specifically formulated to meet the professional installer’s demands for full strength,
fast-working chemicals. Service Pro has recently released a complete line of two- and three-step service kits specifically designed for
the professional installer and service center. These products are supported with video installation training, local distributor support,
and targeted POS materials and are backed by “The Smart Protection Warranty.”
Hot Products
Service Pro PCMOs, filters, antifreeze/coolants, wiper blades and service chemicals are the biggest selling products for our group.
Why Choose Service Pro
Service Pro should be a first choice for lube operators for four key reasons: quality of products, competitive pricing, professional and
knowledgeable local distributors, and a complete, quality product offering for the professional lube operator.
Service Pro also offers an assortment of point-of-sale marketing materials for the professional installer.
46 www.noln.net Distributor Guide 2010
Fast Track Lube Supply
Pentius
Automotive Parts
877.362.9082 • www.ftlsupply.com
Prend’s
Automotive Supply
877.852.5000 • www.pentiusautoparts.com
800.635.6269 • www.prends-auto.com
Contact
Contact
Contact
David Ising, sales manager
Donald Betz, general manager
Sherrell Gorman, national accounts
sales & marketing
About Fast Track Lube Supply
About Pentius Automotive Parts
About Prend’s Automotive Supply
Fast Track Lube Supply is committed to
customer service and providing quality
products at prices that give lube operators
the opportunity to increase profitability.
Our sales team has many years of automotive
operations, service, parts and customer
service experience, so we understand your
business and the challenges you face daily in
this ever-changing market.
Pentius Automotive Parts is a U.S.-owned
and operated company which was launched in
2004. Pentius is headquartered near the port
of Long Beach, California, operating from our
120,000-square-foot U.S. distribution center.
We have been in business since 1987 — 23
years.
Products Offered
Prime Guard filters and chemicals, shop
supplies, and tools.
Why Choose
Fast Track Lube Supply
We are located in Memphis, Tennessee,
allowing quick delivery times to most of the
country with low freight prepaid minimums.
We also offer 30-day terms, credit card
payment and EFT all at the same low catalog
price (no surcharges or hidden fees). Orders
can be placed with our associates by phone,
fax, e-mail or by visiting our quick-order
website.
48 www.noln.net Products Offered
Pentius offers a broad range of filter products
for U.S. domestic and import light vehicles.
This includes oil filters (both spin-on and
cartridge), air filters, cabin air filters and fuel
filters. Pentius also carries a complete line
of wiper blades to meet the needs of the full
range of buyers.
Our air filters and cabin air filters are
particularly popular. All of our filter products
are manufactured to OE specifications, so
the appeal is the value pricing for premium
quality, attractively packaged products with
very broad application coverage.
Why Choose
Pentius Automotive Parts
Pentius offers premium quality products
at value pricing. Additionally, we have
particularly broad application coverage in
all filter segments. Note also that Pentius is
often first to the aftermarket with new model
vehicle filter products.
We offer special incentives and promotional
opportunities on a customer-specific basis.
Our consistent involvement in tradeshows
such as AAPEX represent a value-added
benefit for all of our customers in terms of
enhanced Pentius brand awareness.
Products Offered
Our motto is, “We sell everything but oil.” We
are a complete quick lube supplier. Oil filters,
air filters, cabin air filters and fuel filters are
our top-selling products.
Why Choose
Prend’s Automotive Supply
The biggest reason is that we still answer our
calls live. If you call us during normal operating
hours, you will always speak to a live person.
The other is that we never lose site of what
drives us most — customer satisfaction and
customer service.
One special program we offer is a
suggested opening orders for brand new
start-up locations. This is based on our years
of experience in the industry and actually
owning and operating quick lubes in the past.
This takes the guesswork out of the start up
for the new business owner.
As far as inventory management, we
scrutinize every order that is shipped and if a
customer orders say an excessive number of
an item that we believe is not a good mover,
we will bring that to their attention and will
recommend a reduction. We do not want our
customers overstocked on items that do not
sell.
Distributor Guide 2010
S&E Quick Lube
Distributors
TVI Filtration
888.251.2609 • www.selubeproducts.com
888.884.7278 • www.tvifilters.com
Contact
Contact
Jim Crosby, general manager
Marc Cutler, senior account manager
About S&E Quick Lube
Distributors
We have been is business for 10 years. Prior
to that, we were the warehouse for MinitLube/Q Lube for 20 years.
Products Offered
We are a full line distributor offering oil,
air, cabin air, fuel and transmission filters,
specialty fluids and additives (including many
OE fluids), drain plugs and gaskets, fuel
and oil filler caps, vehicle lighting products,
serpentine belts and windshield wiper blades.
We offer safety and janitorial supplies, and
shop supplies including a full line of hand and
specialty tools. We stock windshield repair
kits, headlamp restoration kits and supplies
for both. We carry a wide range of service
machines and equipment, and we offer a full
line of shop and office supplies.
Our oil, air and cabin air filters, fuel filters,
vehicle lighting products and serpentine belts
are our largest sellers.
Why Choose
S&E Quick Lube Distributors
We pride ourselves in providing the highest
level of support. We are convenient, flexible
and our team has vast product and technical
knowledge. We offer the highest quality
products at a fair price. We are a leader in the
quick lube industry and are dedicated making
it easier for the owner/operator to run his or
her business.
We offer inventory management and
product-specific training to our customers.
50 www.noln.net About TVI Filtration
TVI Filtration/Globe Motorists Supply is
a manufacturer, marketer and distributor
of automotive aftermarket products. Our
organization is committed to continuous
improvement in: understanding what
will make our customers successful, then
providing differentiated, value-added products
and services that will exceed customers’
expectations.
Products Offered
A complete line of TVI filtration products,
Mag 1 lubricants, wipers and more.
TVI wipers are the trusted choice for
thousands of installers nationwide.TVI wipers
are individually packaged with a universal
adaptor to fit 99 percent of all vehicle
applications. TVI Wipers are performance
engineered, constructed with a metal backing
and rubber blade to provide maximum contact
and premium quality in every wipe.
Why Choose TVI Filtration
TVI Filtration/Globe Motorists Supply is
celebrating its 91st year of expansion. Our
primary focus is to serve as a single-source,
low cost provider to fast lube industry
establishments. Our complete line of TVI
filtration products, complemented with
MAG1 lubricants, allows us to be the trusted
choice for thousands of installers worldwide.
All of our products are backed by a full
manufacturer’s warranty against any defects
in design, materials and workmanship. We
guarantee satisfaction and success with
everything we sell; if for any reason a product
does not meet your expectations, we will
issue a full refund. S
Thanks
to all the
companies
that
participated
in this year’s
distributor
guide.