The Used Car Market Report 2014
Transcription
The Used Car Market Report 2014
The Used Car Market Report 2014 A REPORT FOR BCA Centre for Automotive Management The University of Buckingham Business School www.buckingham.ac.uk/cam Foreword We are delighted to bring you this 24th edition of the BCA Used Car Market Report. This year's report looks at how the country’s improving economic prospects have influenced motorists' decisions on buying a used car and the likely impact of rising new car volumes on the used car market. Our editor, Emeritus Professor Peter N C Cooke, the Centre for Automotive Management at The University of Buckingham is a highly-regarded commentator on the motor industry. Professor Cooke spent over 20 years in the motor industry and has taught, researched and written about the sector at business schools for a similar period. He has undertaken much work on the fleet, used car and LCV sectors and has edited the BCA Used Car Market Report for several years. The Buckingham Automotive team has sought to retain the key elements of this highly-respected report, and has also carried out new analysis on the changing shape of the used car market. Given the strong likelihood of a sustained economic recovery, the BCA Used Car Market Report 2014 also looks at the opportunities for growth in the UK's new and used vehicle markets. Jon Olsen CEO BCA 2 The Used Car Market – a report by BCA Contents Foreword Introduction Overview 6 New and used car sales recovery continues The new car market The used car market Consumer perspective UK Market Review Used car volumes rise for fifth year Used:new car ratios Used car market segments Dealers’ used car volumes Private sector used car sales UK car market value reaches new high Dealer/private sector used car market value Used car selling prices Used car prices at auction Average age of cars continues to rise Seventy-nine per cent of cars reach 12 years The ‘parc turn’ ratio A more promising outlook? Consumer Perspective Part One – What Used Car to Buy? What used car to consider buying? Factors driving search for used car 'Crunch factors' Part Two – Where to Buy From? Which used car retailer to deal with? Buying from franchised and non-franchised dealers Three-quarters of motorists buy a used car Car ownership slips in 2014 Hatchbacks’ market share drops Buying a used car rather than a new car? Sales of used diesels rise Part Three – Car Owners' Options and Buying Intentions Buying a car in the next 12 months? What type of car to buy next? Where to buy the next car? Low or 0% interest next time? Sell your car 'directly for cash'? Reasons for selling 'for cash' Part Four – Economic Recovery, Running Costs, and Keeping in Touch What car to buy during economic recovery? Effect of technology on motoring Alternatives to owning a car 11 15 18 20 22 23 26 32 36 Contents Regional Review 39 'Personal experience' is the most powerful factor ‘Crunch factors’ when deciding on a particular car Factors influencing choice of used car retailer When to buy the next car? Where to buy the next car? What type of car to buy next? Major influences on car search Selling your car 'for cash' Buying a new instead of a used car European Overview 46 New car registrations Western European markets New member states Used car volumes Car parc ‘Parc turn’ percentage Used:new volume ratios Used car sales per 1,000 inhabitants United Kingdom, Germany, Italy France, Spain Recession, Recovery, Buyers and the Used Car Market 57 Economic change and recovery Income levels Automotive industry changes A Sting in the Tail? Some initial conclusions Hard or Soft Landing for Used Car Values 66 New car registrations; historic and forecast A new replacement paradigm? Potential impact on used car market? Transitional or strategic change? Buyer have become more market savvy Used LCVs and Economic Recovery 72 Rise in LCV Demand LCVS and the State of the Economy UK LCV Parc; Average Age LCVs at Auction LCV Finance Strategic Issues for Used LCV Retailers BCA – A Connected Marketplace 79 Statistical Data 81 Research 93 Introduction The BCA Used Car Market Report 2014 aims to provide the same valuable insight into the latest developments in the UK used car market that each of our previous reports have done. The UK Market Review is based on statistical information from national sources. This is updated and compared with previous years’ data to provide an insight into volume and value trends in the used car market. The Consumer Perspective section of the report is based on a TNS-BMRB survey of UK car owners. This comprises a review of the key issues that influence used car buyers when deciding which car to buy and where to buy from. This year, car owners were asked what expectations they have for buying their next car if the economy continues to recover. They were also asked what alternatives they might consider to owning a car outright, and how they thought technology might affect motoring over the next five years. The European section of the Used Car Market Report contains updated trend information on Europe’s new and used car markets. Other sections include 'A Hard or Soft Landing for Used Car Prices’ looking at the likely impact of the fast-growing new car market and new car finance sector on used car values, highlighting some caveats as the economy moves forward – and the effect of the ‘Recession and Recovery on Used Car Buyers and the Used Car Market’. The report also looks briefly at the used LCV market and the main factors driving this key automotive sector. BCA is pleased to provide its Used Car Market Report 2014 to all those who have an interest in the UK and European automotive industry. Overview New and used car sales recovery continues Strong new car sales and higher used car volumes pushed combined UK car sales up to the pre-recession level of 9.7 million in 2013. Market volumes new vs. used; 2004 – 2013 11 10 9.4 9.7 9.7 8.6 8.3 8 Millions 9.1 8.8 9 7 9.7 9.5 7.3 7.4 6.8 7.1 8.6 7.4 7.1 6.7 6.6 6.7 2.0 1.9 2.0 2011 2012 6.3 6 5 4 3 2.6 2.4 2.3 2.4 2.1 2.0 2008 2009 2.3 2 1 2004 2005 2006 2007 New Used 2010 2013 Total Source: SMMT/TNS-BMRB While new car sales staged a welcome recovery to 2.26 million units in 2013, they remained some way short of the record levels seen in the early 2000s. Falling sales across Europe saw the UK's share of Western Europe's new car market climb a further 2.2% to 19.6% in 2013, consolidating its second place in the European new car sales league – outstripping third-placed France by 474,000 units. Strong private sector sales and recovering fleet sector volumes saw UK new car registrations rise 10.8% and 220,000 units to 2.26 million last year. Used car volumes, which fell to 6.3 million units during recession, continued their recovery rising to 7.4 million units in 2013, equalling 2006’s figure. 6 The Used Car Market – a report by BCA Overview The new car market The new car market value climbed to a record high of £36.7 billion in 2013 as selling prices increased and new car volumes reached a six-year high of 2.26 million. Following several years over the £30 billion mark, UK new car market value fell steeply to £28 billion in 2008, settling around that level before recovering strongly in 2012 and 2013. New car market volume and value; 2004 – 2013 2.6 2.6 2.6 40 2.4 2.4 2.4 36.7 2.3 2.2 2.3 33.5 32.4 32.2 32.4 2.1 33.0 2.0 2.0 0.1 1.9 28.7 29.0 0.3 1.8 28.1 1.6 32.3 30 £ billion Millions 35 28.0 1.4 25 1.7 1.9 1.2 1.0 20 2003 2004 2005 2006 Volume 2007 2008 2009 Value 2010 2011 2012 2013 Scrappage deals Source: SMMT//TNS-BMRB UK new car registrations, which peaked close to the 2.6 million mark in 2003 and 2004, fell during recession and economic downturn to a low of 1.94 million units in 2011, with little recovery the following year. The improving economy and attractive finance offers saw new car volumes rise 10.8% and 220,000 units to 2.26 million in 2013 as private sector sales climbed 15.6% over the previous year. New cars sales to the 25-plus fleet sector rose 5.7% to 1.08 million, its share of the market dropping from 50.2% to 47.9% year on year. As the UK economy shows clear signs of sustained recovery, new car volumes continue to grow strongly – up 10.6% to 1.29 million units for the first six months of 2014, the best half-year total since 2005. The 2014 new car market has, so far, risen faster than the SMMT originally anticipated and is expected to stabilise in the second half of the year. The SMMT’s latest forecasts see new car registrations rising 8.1% to 2.45 million in 2014 and by a further 0.9% to 2.47 million units in 2015. The Used Car Market – a report by BCA 7 Overview The used car market UK used car volumes dropped from 7.4 million in 2006 to 6.3 million units three years later, as recession and prolonged financial pressures curtailed motorists’ spending. Used car sales have since recovered the lost ground, returning to the 7.4 million mark once more in 2013. Continued steady growth saw the used car market value climb by £4.6 billion to a alltime high of £42.7 billion last year. Used car market volume and value; 2004 – 2013 8 45 7.3 42.7 7.4 7.4 7.1 7.1 6.8 6.7 33.9 32.3 33.3 6.7 6.6 6.3 32.4 34.2 6 35.0 40 38.1 35 35.7 30.0 30 £ billion Millions 7 5 25 4 20 2004 2005 2006 2007 2008 2009 Volume 2010 2011 2012 2013 Value Source: TNS-BMRB Stronger sales of cars in the 0-2 year and the 3-5 year age groups saw overall used car volumes grow by 285,000 units to 7.4 million in 2013. Dealers’ and private sector used car sales both rose in 2013 – the former by 5.1% to 4.28 million and the latter’s by 3.1% to 2.81 million units. • Sales of cars in the 0-2 year age group rose by 7.1% and 54,000 units to 816,000 in 2013 – this sector’s share of the market edging up from 10.7% to 11% year on year. • Sales of 3-5 year-old cars also increased last year, by 115,000 (6.3%) to 1.94 million, their market share up to 26.3%. • Sales of cars in the 6-8 year-old age group slipped by 0.4% and 9,000 units to 1.98 million in 2013, dropping 1.2% to 26.8% share of the market. • 9 years-plus used car sales rose 4.9% and 125,000 to 2.66 million units, the segment’s share of the market up to 35.9% from 35.6% the previous year. 8 The Used Car Market – a report by BCA Overview Consumer perspective Twenty-six per cent of respondents to this year’s survey had bought a new or used car during the past two years, similar to last year – three quarters of them opting for a used instead of a new vehicle. This time, more men (30%) had bought a car than women (23%) – 75% of the former and 74% of the latter opting for a used rather than a new car. • Nearly three out of 10 respondents cited ‘personal experience of make/model’ as the most powerful influence when considering what used car to buy next, ahead of views of ‘friends and family’ mentioned by a quarter of motorists. Taking a 'test drive' and ‘Internet shopping/consumer sites’ share third spot in this regard, while ‘classified used car websites’, ‘used car showrooms/sites’ and ‘consumer reports’ can also influence used car buyers when deliberating what type of car they might buy. • When asked what most influences the way they go about their search for a used car, three out of five of this year’s survey respondents said they were driven most by ‘price range, two out of five took note of ‘brand’, while a third of motorists were influenced by ‘model range’. • ‘Price remains top of three out of five motorists’ shopping criteria when making up their mind which particular used car to buy, followed by ‘make and model of vehicle’ cited by 36% of this year’s survey respondents. • The ‘right car at the right price’ edged up two points to 39% this year, when deciding which particular used car retailer deal with. A quarter of car owners expect a ‘good deal on the car’, whereas a fifth of motorists look to ‘deal locally’, ‘trade in their car’ and do business with a ‘reliable and trustworthy dealer’. • The number of families owning at least one car slipped three percentage points to 69% in 2014 – a considerable drop from the record figure of 77% seen in 2010’s Used Car Market Report. • ‘Hatchbacks’ used car market share dropped 5% to 44% in this year’s survey, while estates’ popularity increased 4% to 12% and saloons’ share rose 2% to 19%, while MPVs share of the market edged up one point to 8%. • Five per cent fewer motorists (32%), this year, said they ‘couldn’t afford a new car’ was the over-riding reason they bought a used car last time, 22% think they ‘offer better value for money’, and 15% of car owners believe there is ‘lower depreciation with used cars’. • Diesel-engined used cars’ market share edged up 1% to 37% in the 2014 consumer research, as higher numbers of used fleet diesels reach the marketplace. The Used Car Market – a report by BCA 9 Overview • The number of car owners saying they would ‘certainly’ or ‘quite likely’ buy a car in the next 12 months was flat at 14% in this year’s survey – albeit 4% higher than two years earlier. Those motorists, who said there was a ‘50:50 chance’ of them buying a car in the next 12 months, slipped 2% to 8%. • Three-quarters of car owners plan to buy a used car when they next make a change – 40% of them planning to buy a used diesel – 3% up on last year and 10% higher than two years earlier. • The number of car owners looking to buy from a ‘franchised dealer’ rose one point to 49% this year, 46% of them hoping to trade in their current vehicle. Three out of 10 prospective used car buyers intend to deal ‘privately’ or with a ‘family member or friend’, 16% from an ‘independent used car retailer’ and 9% from an Internet trader’. • Twelve per cent of car owners said they would ‘certainly’ think about buying a new car instead of a used one next time they change if a low or 0% interest loan is on offer at the time. • Men (51%) are more likely than women (42%) to consider selling their car ‘directly for cash’, which also appeals to 59% of motorists in the 25-34 year age group and 54% of 35-44 year olds. Three out of five car owners felt this ‘would achieve a better price than trading in their car’, while 37% were sure this would allow them ‘to negotiate a better deal on a new or used vehicle’. • This year, more in line with pre-recession levels, nearly a fifth of survey respondents were of a mind to buy the ‘same type of car’ next time, compared with just 10% who expressed this view last year. • Around half of car owners felt technology will make ‘cars more fuel efficient with better fuel consumption’ and ‘electric cars will become more commonplace’. A third believe ‘safety will improve because of automatic braking systems and other driving aids’. • When asked if ‘they might consider any alternatives to owning a car’, three out of five motorists said they would not consider such a move, a view expressed more strongly by women (65%) than men (55%). 10 The Used Car Market – a report by BCA UK Market Review Used car volumes rise for fifth year Lower inflation, higher Car volume trends; 2009 – 2013 employment, rising house 8 prices and improving economic prospects helped to build new and used car 6 volumes in 2013. 5 6.7 6.6 6.3 Millions New car sales rose 10.8% 7.4 7.1 7 4 3 to 2.26 million last year, 2.0 2 private sector volumes 2.0 2.0 2.3 2.0 1 rising steeply for a second 0 year running, by 15.6% to 2009 2010 2011 an eight-year high of 1.07 New 2012 2013 Used Source: SMMT/TNS-BMRB million units. Used car market volumes also increased by 4% to 7.4 million units in 2013, to a level last seen in 2006. Used:new car ratios Used:new car ratios; 2009 – 2013 The ratio of used car sales to new car sales 2009 3.2:1 slipped to 3.3:1 in 2013, as the marked rise of 2010 3.3:1 10.8% in new car sales to 2.26 million units 2011 3.4:1 outpaced the lower growth of 4% in used car 2012 3.5:1 volumes. 2013 3.3:1 SMMT/TNS-BMRB Used car market segments Higher sales of cars in the Volume of used car sales by source; 2009 – 2013 0-2 year and the 3-5 year 8.0 car volumes grow by 7.0 285,000 units to 7.4 million 6.0 last year. Dealers’ and private-to-private used car sales both rose in 2013 Dealers’ and private-toprivate used car sales both rose in 2013 – dealers’ by 5.1% to 4.28 million and the private sector’s volumes by 3.1% to 2.81 million units. The Used Car Market – a report by BCA Millions age groups saw overall used 7.4 7.1 6.7 6.6 6.3 5.0 4.3 4.1 4.0 3.7 3.7 3.5 3.0 2.8 2.7 2.6 2.4 2.2 2.0 1.0 0.6 0.5 0.3 0.3 0.3 0.0 2009 2010 Other/Auction 2011 Private Dealers 2012 2013 Total Source: TNS-BMRB 11 UK Market Review Looking at sales in the key age groups shows how used car market volumes changed in 2013; • Sales of cars in the 0-2 year age group rose by 7.1% and 54,000 units to 816,000 last year– this sector’s share of the market edging up from 10.7% to 11% year on year. • Sales of 3-5 year-old cars also increased in 2013, by 115,000 (6.3%) to 1.94 million, their market share rising 0.6% to 26.3%. Used car market volumes by age of car; 2009 – 2013 )%%% #()& #(#* #(%% #)(# !"#$%&'(% #$!& #%%% $''& $**) $'&% $!*) $""* $(%% $%%% #"(* $')% $!#( $&'$ !"# !$% "&# $*'& $*&& !"# '$" #%$# #%$) (%% #%%* #%$% %+# #%$$ )+( "+' *,-./0 Source: TNS-BMRB • Sales of cars in the 6-8 year-old segment slipped by 0.4% and 9,000 units to 1.98 million in 2013, dropping 1.2% to 26.8% share of the market. Total volumes in this age group are declining as a result of lower new car sales between 2009 and 2011 – the number of units in this age sector of the parc has dropped one million in the past five years. • 9 years-plus used car sales rose 4.9% and 125,000 to 2.66 million units, the segment’s share of the market up to 35.9% from 35.6% the previous year. Dealers’ used car volumes Retailers outpace market growth for second year running Higher sales of cars in the 0-2 year and 3-5 year age groups helped used car retailers outpace market growth for the second year running, their volumes up 5.1% and 209,000 units to 4.28 million, their market share rising 0.6% to a record 57.8% (see overleaf). • Dealers’ sales of 0-2 year-old cars climbed 12.1% (76,000) to 685,000 units pushing their share of the segment up 1.2% to 84% last year. 12 The Used Car Market – a report by BCA UK Market Review Dealers’ used car volumes and market share; 2009 – 2013 5.0 60 57.2 56.3 4.5 56.0 55.8 55.9 54.8 53.3 4.0 4.01 4.07 3.97 55 3.87 3.66 3.61 3.67 3.74 3.53 3.5 50 3.0 % Market share Millions 4.28 54.3 53.6 57.8 45 2.5 2.0 40 2004 2005 2006 2007 2008 2009 Millions 2010 2011 2012 2013 Market share Source: TNS-BMRB • Dealers' sales in the 3-5 year age group rose by 7.6% (111,000 units) to 1.58 million, their share of the market rising one point to 81.3% – a reflection of a higher number of part-exchanges retailed from the rise of 145,000 private sector new car volumes in 2013 and disposals reaching the market from sales of 75,000 additional fleet and business new cars last year. • Retailers’ sales of 6-8 year-old cars grew 1.5% to 1.27 million units in 2013, the segment’s market share rising 0.8% to 36.9%. Dealers’ used car volume by age of car; 2009 – 2013 1800 1581 1600 1400 1470 1358 1325 1302 1250 Thousands 1200 1269 1126 1034 1063 1000 800 741 745 611 543 600 400 755 759 663 535 685 473 200 0 2009 2010 0-2 2011 3-5 2012 6-8 2013 9+yrs Source: TNS-BMRB The Used Car Market – a report by BCA 13 UK Market Review Dealers' volumes in the 9 years-plus used car segment were relatively flat at • 745,00 in 2013, their market share slipping to 28% from 29.2% a year earlier. Used car retailers reinforced their hold on the 0-5 year age group in 2013 Used car retailers reinforced Volume share of dealers’ used car sales, by age of car 2013 their hold on the 0-5 year age group in 2013, their 3-5 years 37% 0-2 years 16% volumes in this segment up 9% and 186,000 units to 2.27 million – representing over half (53%) of their used car business last year. 9+years 17% Dealers’ sales of 6-8 yearold cars have increased dramatically in recent years, reaching a peak of 1.27 6-8 years 30% million in 2013 – a rise of Source: TNS-BMRB over half a million units over the past 10 years, accounting for three out of 10 dealers’ used car sales last year. Private sector used car sales Private-to-private used car volumes rose 3.1% and 84,000 units to 2.81 million in 2013, a little short of market pace, slipping 0.3% to 38% of the used car market. Private-to-private used car volumes by age of car; 2009 – 2013 2000 1843 1775 1774 1800 1644 1600 1506 Thousands 1400 1200 1000 800 600 573 513 554 442 400 200 348 281 302 278 281 47 93 60 101 111 2009 2010 2011 2012 2013 317 0 0-2 3-5 6-8 9+yrs Source: TNS-BMRB • Private sector sales of 0-2 year-old cars increased by 9.8% to 111,000 units last year, accounting for 13.6% of this used car segment. 14 The Used Car Market – a report by BCA UK Market Review • Private-to-private sales in the 3-5 year age group also grew last year, up 7.6% and 21,000 units to 302,000, their share of the sector flat at 15.5%. • Private sector sales of 6-8 year old cars, dropped 3.2% to 550,000 units in 2013, their share of this segment 1.3 points lower at 19.7%, as dealers continue to make inroads in the market for older cars. • Private-to-private sales in the 9 years-plus segment were 3.9% higher at 1.84 million last year, accounting for 69.3% of this used car age group. UK car market value reaches new high The total value of the UK’s new and used car markets rose to a new high in 2013 The total value of the UK's new and New and used car market values; 2009 – 2013 used car markets rose £9 billion to a new high of £79.4 billion in 2013 – some 20% higher than 2007's prerecession value of £66.3 billion. The value of the new car market rose £4.4 billion last year, a product of 226,000 extra new car sales and a rise in new car selling prices. £ billions 2009 2010 2011 2012 2013 New 28.0 28.7 29.0 32.3 36.7 Used 34.2 35.0 35.7 38.1 42.7 Total 62.2 63.7 64.7 70.4 79.4 Used % * 55.0 54.9 55.2 54.1 53.8 * as % of total market value A rise of 285,000 in used car Source: TNS-BMRB volumes coupled with a marked increase in selling prices saw the used car market value grow £4.6 billion to a record £42.7 billion in 2013 – £6 billion higher than the value of the new car market. Dealer/private sector used car market value Value of used car sales by source; 2009 – 2013 #& Dealers' used car market +( 209,000 units, average $& selling prices rose $( substantially and retailers & sold greater numbers of ( higher-value, younger used cars. The Used Car Market – a report by BCA !+"* +*"! +)"* +)"& +&"+ +& !&"% !&"( !#"+ !( !"#$%%$&'( 2013; as sales increased by !*"$ !& value increased by £4.5 billion to £32.8 billion in #+"% #( !"# $"% +((' +($( )"' !"( $"' $"& Other Auction %"' %"# )"* &") +($$ Private +($+ Dealer +($! Total Source: TNS-BMRB 15 UK Market Review Franchised and non-franchised used car retailers’ share of the used car market value rose 2.4% to 76.8% last year, close to 2007’s pre-recession figure. The private sector's share of market value dropped to 16.2% in 2013, as the sector’s average selling prices fell and its market share slipped for the second year. The balance represents sales through other sources and auctions etc. Share of used car market value; 2004 – 2013 % 90 80 76.3 75.3 75.5 18.2 17.8 17.6 2004 2005 2006 77.0 74.0 73.7 75.6 75.1 74.4 19.3 20.7 20.7 2010 2011 76.8 70 60 50 40 30 20 21.6 17.7 16.4 16.2 10 0 2007 2008 2009 Franchised/non-franchised 2012 2013 Private to private Source: TNS-BMRB Used car selling prices Overall average used car selling prices rose to £5,764 Overall average used car selling prices rose to £5,764 in 2013 from £5,352 the previous year. Dealers’ average used car selling prices went up from £6,972 last year to £7,660 in 2013, as used car retailers increased their share of the younger age groups and used car values increased across the supply chain. The private sector saw its average used car price fall from £2,896 to £2,465 year on year. The chart overleaf shows the relationship between used car retailers’ used car selling prices and the Retail Price Index (RPI) over the past 25 years. While the two indices have followed a similar trend for much of this period, dealers' selling prices tend to fall behind the RPI for some considerable amount of time following recession and a period of economic downturn. The gap between dealers’ used car selling prices’ and the RPI trend was wider during the most recent economic crisis than previous occasions, because the 2008/2009 recession was the deepest and longest for the past 100 years, inflicting severe and lasting financial pressures on car buyers. 16 The Used Car Market – a report by BCA UK Market Review Retail Price growth slowed significantly in 2013 which has continued this year, allowing stronger used car selling prices to narrow the gap of the two indices which is likely to carry on in 2014. Average dealers' used car selling prices; 1988 - 2013 240 234 227 230 220 218 220 209 210 207 201 203 200 193 190 180 170 160 150 140 130 132 RPI 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 104 1992 1989 1988 1990 101 100 139 121 121 117 108 110 1991 120 133 121 118 198 186 178 180 174 178 184 178 167 175 165 163 170 162 158 165 162 159 148 155 143 152 139 147 135 125 130 204 200 185 Dealers' used car selling price Source: ONS/BCA Used Car Market Report Used car prices at auction Average fleet and lease used car auction prices tumbled during recession to £5,471 at the end of 2008, rising steeply in 2009 eventually reaching £9,448 in June 2014 – a rise of £3,977 (42%) over the five and a half year period. Average fleet/lease used car prices at auction; 2008 – 2014 £10,000 £9,500 £9,448 £9,000 £8,500 £8,526 £8,000 £7,500 £7,435 £7,259 £7,000 £7,235 £6,726 £6,500 £6,000 £5,500 £5,471 £5,000 Apl Jan-14 Oct July Apl Jan-13 Oct July Apl Jan-12 Oct July Apl Jan-11 Oct July Apl Jan-10 Oct July Apl Jan-09 Oct July Apl Jan-08 £4,500 Source: BCA The Used Car Market – a report by BCA 17 UK Market Review Average fleet and lease used car values have been rising largely as a result of an imbalance in supply and demand. As the economy improves, there is a greater demand from motorists to change their existing vehicle, yet supplies of good, retail quality cars in the wholesale sector are invariably limited – a legacy of prolonged lower new car sales following the onset of the recession. This has resulted in some significant rises in average value across the used car market. Cars from fleet and lease sources have seen average values at auction increase significantly, rising by £1,663 or 21.1% over the past 24 months. Average mileage and age has increased slightly, while average performance against Manufacturer Recommended Price (MRP) is up nearly a point year on year, and over three points higher than 2012. Average age of cars continues to rise The number of cars in the UK car parc, which had been flat for the past eight years or so during the period of weak new car sales, edged up 400,000 units in 2013 as new car registrations rose and owners continued to run their cars a little longer. The parc is likely to grow higher in 2014 and 2015 as the new car market continues to recover. UK car parc – average age of car; 2000 – 2015 35.0 7.59 7.70 7.79 7.95 7.44 30.0 6.88 7.06 6.93 6.78 7.00 6.79 6.69 6.70 6.73 6.50 20.0 Average age Millions 7.50 7.25 7.11 7.01 25.0 8.00 6.00 15.0 5.50 27.2 27.8 28.5 29.0 29.4 29.8 29.9 30.2 30.3 30.1 30.3 30.4 30.5 30.9 31.1 31.4 10.0 5.00 Millions Average age Source: SMMT/Buckingham The average age of cars on UK roads climbed to a new high of 7.7 years The average age of cars on UK roads dropped to 6.69 years in 2004 as new car volumes settled at record levels in the early 2000s. It climbed steadily, thereafter, to a high of 7.7 years in 2013 as new car volumes dropped steeply during recession. The average age of cars will continue to rise until new car volumes approach 2.5 million for several years and the bulge of cars from the 2000 to 2005 period are scrapped. 18 The Used Car Market – a report by BCA UK Market Review Seventy-nine per cent of cars reach 12 years The number of cars reaching their 12th birthday continues to rise UK car parc survival rate; 2013 vs. 2004 The number of cars reaching their 100 12th birthday continues to rise, 90 41.6% now make it to the 15-year mark – a reflection of improving Survival rate % to 78.8% – while manufacturing quality, the squeeze on earnings and rising 80 70 60 50 2013 2004 40 30 1 costs forcing car 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Years owners to run their Source: SMMT vehicles a little longer. Some 340,000 cars were scrapped at the 15-year point in 2013, 2.3 million of this age group remaining on the roads, representing 7.5% of the country’s car parc. The ‘parc turn’ ratio The ‘parc turn’ Car parc turn; 2004 – 2013 ratio, which % expresses annual 35 new and used car 30 volumes as a percentage of the 25 20 valuable way of 15 monitoring car 10 The overall parc turn rose for the second year in 32.5 32.5 31.4 31.5 30.0 29.0 27.6 23.1 24.5 8.8 8.0 28.4 28.3 21.8 22.0 24.8 23.5 22.1 20.9 UK car parc, is a sales trends. 32.0 7.9 7.7 23.4 24.0 6.9 6.6 6.6 6.3 6.6 7.4 2008 2009 2010 2011 2012 2013 5 0 2004 2005 2006 2007 Used % parc New % parc Total Source: SMMT/TNS-BMRB 2013, by 1.4% to 31.4, reflecting stronger new and used car volumes, despite a rising car parc of 30.9 million units. The new car parc turn increased 0.8% to 7.4% in 2013, thanks to a rise of 10.8% and 220,000 increase in new car registrations to 2.26 million units. The Used Car Market – a report by BCA 19 UK Market Review Dealer vs. private sector used car parc turn; 2004 – 2013 The used car parc turn also registered % a notable 15.0 13.9 13.7 improvement last 13.1 13.5 13.2 12.5 year, up 0.6% to 12.5 11.6 24%, reflecting a 4% and 285,000 12.2 12.1 11.9 10.1 9.7 9.6 10.0 8.9 unit growth in used 8.9 8.9 9.1 2012 2013 8.6 8.1 car sales. 7.3 7.5 Franchised and non-franchised 5.0 2004 retailers' used car 2005 2006 2007 2008 2009 Dealer % of parc parc turn continued 2010 2011 Private % of parc Source: SMMT/TNS-BMRB to rise, 0.4% higher at 13.9% in 2013, while the private-to-private sector’s ratio was up 0.2% to 9.1% last year. A more promising outlook? UK new car sales; 2000 – 2015 The BCA Used Car Market Report has been tracking the 2.6 impact of the 2.4 changing shape of 2.2 impact on the 2.45 2.40 2.47 2.34 2.26 2.13 1.99 2.04 2.03 0.11 1.94 0.28 1.6 1.4 cars in the various 1.2 With a strong 2.44 1.8 supply of used age groups. 2.57 2.0 Millions of cars years and its direct 2.58 2.22 the country’s car parc for several 2.56 2.46 1.71 1.92 1.0 New car sales Scrappage deals New car sales forecast Source: SMMT/Buckingham recovery of new car volumes in 2013 and 2014, and the SMMT currently predicting 2.45 million new car registrations What can these more encouraging signs offer the used car market? for the full year – what can these more encouraging signs offer the used car market? Younger cars to become more plentiful The used car market has suffered from a shortage of first-time used cars entering the market for several years, which has also affected the 3-5 year age sector where some cars are changing hands for the second time. The 0-2 year and 3-5 year age groups are a ‘life blood’ for used car retailers; accounting for over half of their used car volumes in 2013. 20 The Used Car Market – a report by BCA UK Market Review UK car parc by age segments; 2000 – 2015 50 47.8 46.5 44.3 44.3 45 42.3 41.3 40.1 Percentage share of car parc 47.2 43.2 42.2 40 46.6 44.6 39.9 39.8 38.7 38.3 37.6 37.1 36.7 36.837.0 37.3 38.3 35.6 35 33.4 31.7 30 28.1 27.4 26.5 25 25.7 22.8 22.8 23.6 24.6 24.3 24.8 25.0 22.0 21.0 19.6 20 20.3 21.6 22.0 21.1 18.8 17.7 23.0 23.1 23.1 19.5 19.9 20.3 18.4 19.0 15 15.7 15.0 13.5 15.4 15.4 15.9 16.4 16.3 16.3 17.1 25.4 25.3 23.7 21.0 21.3 21.5 22.3 24.2 24.1 23.4 23.1 22.7 23.3 22.4 24.3 21.8 20.6 21.6 20.4 19.0 17.9 17.8 17.2 16.4 14.0 15.5 15.2 14.5 19.9 18.6 19.1 18.7 18.2 14.815.1 13.2 12.8 12.6 12.6 13.5 10 0-2 3-5 6-8 9+ Source: SMMT/Buckingham The chart shows how the age mix of the car parc (used car stock) is beginning to change in favour of the younger age groups of cars, which will ultimately boost the fortunes of used car retailers – and franchised dealers in particular. • The good news is the stock of 0-2 year-old cars has turned the corner, thanks to much higher new car registrations over the past 18 months and expectations for new car volumes in the next couple of years. The number of cars in the 0-2 yearold parc hit a low of 3.8 million in 2011, 1.4 million units fewer than the peak of 5.2 million in 2003 – recovering to 4.2 million in 2013 and on course to reach 4.8 million units in 2015. • A similar pattern exists for the 3-5 year age bracket. The number of cars in this segment of the parc dropped 1.4 million units over five years to sit at 5.6 million in 2013, but will rise again to around 6.1 million units by 2015 as higher new car volumes begin to feed through to this age group. The 6-8 year-old car parc is yet to feel the full force of the steep drop in new car sales • The 6-8 year-old car parc is yet to feel the full force of the steep drop and five years of low new car sales triggered by the 2008 recession. The volume of cars in this area of the car parc fell by one million units between 2008 and 2013 and will drop a further 500,000 over the next couple of years to 5.9 million units – causing supply difficulties for retailers who rely on this used car market sector for a significant amount of their business. The Used Car Market – a report by BCA 21 The Consumer Perspective The Consumer Perspective section of the BCA Used Car Market Report looks at the pattern of car ownership in the United Kingdom and the key factors that drive motorists' decision on what used car to buy and where to buy from. BCA commissioned TNS-BMRB to carry out face-to-face interviews with 4,000 UK car owners to identify their priorities and experiences in buying and owning a used car – what persuaded them to buy their latest used car, what influenced their choice of seller, what type of car they might buy next, where they might buy from and when? Car owners were also asked if they would consider selling their car directly 'for cash'. The consumer research also looked at what car buyers’ expectations might be when buying their next car as the economy continues to improve, and how car owners think technology will affect motoring during the next five years. Fieldwork for the TNS-BMRB consumer research took place during early June 2014. The Consumer Experience section is split into four parts; What Used Car to Buy? – looks at the sources of information which affect used car buyers’ decision on what car to consider buying, what factors have the strongest influence on the way they conduct their search for a suitable vehicle – and the crunch factors when deciding which specific used car to buy. What Car to Buy and Where From? – this part of the report considers what issues car owners take into account when deciding which seller to buy their used car from, and what influences them most dealing with a franchised or non-franchised used car retailer. It also looks at the pattern of car ownership across the country, why motorists buy a used instead of a new car and what the type of used car they bought last time. Car Owners' Intentions and Options – focuses on when motorists might replace their car next, what type of car they are thinking of buying next and where they might buy from. This section also looks at what might encourage car buyers to opt for a new car instead a used one next time – and whether car owners might consider selling their car 'for cash'. Economy, Ownership Options and Technology – looks at what type of car motorists might think of buying next as economic recovery continues, if they might consider some alternative to owning a car outright and the likely impact of technology on car ownership over the next five years. 22 The Used Car Market – a report by BCA The Consumer Perspective Part One – What Used Car to Buy? What used car to consider buying? Nearly three out of 10 respondents (28%) cited ‘personal experience of make/model’ as the most powerful influence when thinking about what used car to buy next, just ahead of ‘views of friends and family’ mentioned by 26% of motorists. Influences on type of used car considered Personal experience make/model 28 Views family friends % 26 Testdrive 16 Internet shopping/consumer sites 16 Classified used car websites 11 Used car showrooms/sites 10 Consumer reports 10 Cars on street 9 Motoring magazines 7 Dealer websites 6 Car TV shows 4 Dealer advice 4 Car Manf Advs 4 Facebook/Twitter 4 Source: TNS-BMRB ‘Internet shopping/ consumer sites’ increasing their influence on buying process Taking a 'test drive' and ‘Internet shopping/consumer sites’ (16%) share third spot on this front, the latter edging up two percentage points in this year’s research. ‘Classified used car websites’ (11%), ‘used car showrooms/sites’ (10%) and ‘consumer reports’ (10%) can also influence used car buyers when considering what type of car they might buy next. As in previous years, when deciding what used car to shop for, car buyers are unlikely to take too much note of ‘car TV shows’, ‘dealer advice’,’ car manufacturers’ adverts’ or ‘social media’ such as Facebook or Twitter. When considering what type of car to buy, women (28%) rely more heavily on views of ‘friends and family’ than men (22%), while 17-24 year-olds are twice as likely to be influenced by ‘Facebook/Twitter’ content than other age groups. Two out of five motorists in the 45-64 year age sector take ‘personal experience of make/model’ into account, as do half of owners of used cars costing between £10,000 and £15,000, 30% of whom also pay attention to ‘cars you see on the street’. Owners of £20,000-plus cars are much more likely than others to focus on ‘Internet shopping/consumer sites’ (28%), a ‘test drive’ (28%) and ‘used car showrooms/sites’ at 30%. The Used Car Market – a report by BCA 23 The Consumer Perspective Factors driving searching for a used car When asked what most influences the way they go about their search for a used car, three out of five of this year’s survey respondents said they were motivated most by ‘price range’, while two out of five took note of ‘brand’ in this regard. While 35% of Strongest influences on carrying out search for car motorists were influenced by ‘model range’, 21% took Price range ‘location/distance and Brand driving time’ into account at this early point in the used car buying process. Men pay more attention to ‘brand’ when searching for a used car 59 % 41 Model Range 35 Location/distance 21 Men (45%) pay more attention to ‘brand’ Variant/specification 17 than women (36%) when starting their Type of used car seller 11 search for a car, Source: TNS-BMRB which is also high up the list for wealthier motorists, but less of an issue for low-income car owners who are pre-occupied with ‘price range’. Although ‘price range’ was the driving force for motorists who had bought cars up to £15,000, owners of cars over this value are more influenced by ‘brand’ (64%), ‘model’ (52%) and ‘variant’ of vehicle’ cited by 32% of buyers in this group. 'Crunch factors' ‘Price’ (37%) remains top of motorists’ shopping criteria when making up their mind which particular used car to buy – see overleaf. ‘Make and model of vehicle’ edged up six points to 36% this year consolidating its second spot, although ‘engine size’, body type’ and ‘age of vehicle’ are also important in the decision making process. While men and women are generally on the same page on this crunch decision, the former tend to be swayed more by ‘body type’ (20%) and ‘specification’ (14%) than women at 14% and 9% respectfully. ‘Price’, ‘engine size’ and ‘insurance group’ are more important to 17-24 year-old motorists than others, unlike 55 year-olds and wealthier car owners who have much less interest in these aspects when deciding which car to purchase. 24 The Used Car Market – a report by BCA The Consumer Perspective Critical factors in choosing a particular used car % 40 37 36 35 30 25 25 20 15 10 18 17 17 12 11 11 9 7 5 5 0 Source: TNS-BMRB Unsurprisingly, ‘price’ remains the crunch factor for owners of cars costing up to £10,000, but is outstripped by ‘make and model of vehicle’ (52%), ‘low mileage’ (29%) and ‘age of vehicle’ (26%) for buyers of £20,000-plus used cars. The Used Car Market – a report by BCA 25 The Consumer Perspective Part Two – Where to Buy From? Which used car retailer to deal with? The ‘right car at the right price’ edged up two points to 39% in this year’s survey, extending its lead in the table of factors influencing car buyers when deciding which particular used car retailer to buy from. A quarter of respondents expect a ‘good deal on the car’, whereas a fifth of motorists look to ‘deal locally’, ‘trade in their car’ and do business with a ‘reliable and trustworthy dealer’. Factors influencing choice of dealer Right car, price 39 Good deal % 26 Local 21 Trade-in 19 Reliable, trustworthy 18 Bought before 15 Easy negotiation 14 Friendly,helpful 13 Aftersales 11 Recommended 9 Wide choice 8 Quick delivery 6 Warranty 5 Staff contacted me 3 Low finance 2 Showroom facilities 2 Source; TNS-BMRB Dealing with a retailer they have ‘bought from before’, with ‘helpful, friendly and professional staff’ and the reassurance of ‘easy negotiation’ together with ‘lack of sales pressure’ are also important when buyers make up their mind who to buy their used car from. More men than women look for ‘the right car at the right price’ More men (42%), than women (36%), look for ‘the right car at the best possible price’, as do nearly half of motorists in the 35-54 year age group. Negotiating a ‘good deal’ is crucial for two out of five younger car owners, but less of concern for wealthier car owners who are more likely to favour ‘local and convenient’ dealers who appear ‘reliable and trustworthy’. The top priority for 60% of car owners, in the £10,000-£15,000 price band, is finding a dealer with ‘the right car at the best possible price’. Buyers of £20,000-plus used cars appear to have a wider shopping list – looking for ‘the right car at the right price’, from a ‘local’, ‘reliable and trustworthy’ seller with a ‘good aftersales service’. 26 The Used Car Market – a report by BCA The Consumer Perspective Buying from franchised and non-franchised used car dealers The ‘right car at the right price’ was top of the list for a third of car owners who bought from a franchised dealer selling the same make of car last time, 20% looking for a ‘good deal’ and 17% expecting to ‘trade in their current vehicle’. ‘Buying ‘locally’ from a dealer they had ‘bought from before’ and dealing with ‘friendly and helpful staff’ can also make the difference between striking a deal, or not, for these car buyers. Factors influencing choice of dealer 47 20 Got a good deal 30 17 Trade-in 21 16 Local 22 15 Bought before 9 13 Friendly, helpful 22 8 Range of choice 10 8 Lack of pressure 15 7 7 Aftersales 6 Warranty 4 Quick delivery 5 Recommendation 5 Low finance 15 11 Reliable/trustworthy Showroom facilities % 34 Right car right price 9 Franchised dealer same make 12 Used car retailer 2 1 1 2 Source: TNS-BMRB Used car buyers have even higher expectations of non-franchised used car retailers Used car buyers have even higher expectations of non-franchised used car retailers. Nearly half (47%) of their used car customers count on finding the ‘right car at the right price’, three out of 10 expect to negotiate a ‘good deal’, while a fifth favour doing business with a ‘reliable and trustworthy’ dealer where they can ‘part exchange’ their existing car. Three-quarters of motorists buy a used car Twenty-six per cent of respondents to this year’s survey had bought a new or used car during the previous two years, similar to last time – three quarters of them choosing to buy a used instead of a new vehicle (see overleaf). On this occasion, more men (30%) had bought a car than women (23%) – 75% of the former and 74% of the latter opting for a used rather than a new car. The Used Car Market – a report by BCA 27 The Consumer Perspective Cars bought over past two years – by age group % 90 83 82 80 75 75 76 74 76 73 70 59 60 50 40 33 30 30 35 29 26 27 23 20 18 16 10 0 All ages Men Women 17-24 25-34 35-44 45-54 55-64 65+ Age % bought car in last two years % of these bought used Source: TNS-BMRB Motorists in the 35-44 year (33%) and 45-54 year (35%) age groups were the biggest buyers of cars over the past couple of years, in contrast to just 16% of 17-24 yearolds and 18% of 65 years-plus car owners. Older motorists are more likely to buy a new car, 41% choosing new over used, compared to just 20% of motorists up to the age of 35. A third of the wealthiest car owners said they had bought a car in the past two years compared with just 11% of their low-income counterparts – 71% of the former and 79% of the latter group electing to buy a used vehicle. Car ownership slips in 2014 The number of families owning at least one car slipped three points to 69% in 2014 The number of families owning at least one car slipped three percentage points to 69% in 2014 – a considerable drop from the record figure of 77% seen in 2010’s Used Car Market Report (see overleaf). With the exception of 45-54 year–old respondents, all other age and socio economic groups recorded a fall in their household car ownership ratio this year. Over 80% of motorists aged 45-54 have at least one car in their family, 38% of them with two or more vehicles. In comparison, only 31% of low-income families own a car at all, just 4% of them in the two or more car bracket. The number of wealthy households owning a car dropped from 90% in last year’s consumer research to 83% on this occasion, with two-car plus families in this group slipping from 47% to 42% year on year. 28 The Used Car Market – a report by BCA The Consumer Perspective Despite clear signs of Cars in the household economic recovery, the One 44% country’s car ownership density continued to slide in 2014 – households without a car edging up 3% to 31%, a rise of 8% in just four years. None 31% Two-car families slipped two points to 21% this year, although Two 21% Three or more 5% the number of three or Source: TNS-BMRB more car families held firm at 5%, some way short, though, of the 8% recorded four years ago. Hatchbacks’ market share drops Hatchbacks’ used car Type of used car bought market share dropped Off-road 5% 5% to 44% in this Estate 12% year’s survey, while estates’ popularity Sports/Coupe 6% MPV 8% Micro/City 2% Prestige 1% increased 4% to 12% Other 3% and saloons’ share rose 2% to 19%. MPVs share of the market Saloon 19% edged up one point to 8%, while Sports/Coupes held their own at 6%. Hatchback 44% Source: TNS-BMRB ‘Women are very much in the driving seat for hatchbacks Women are very much in the driving seat for hatchbacks, half of them opting for this style of car compared with 31% of men. MPVs/People Carriers are also most sought after by women (11%) and lower-income motorists (18%), but are not on the radar of younger and 65 yearsplus used car buyers. On the other hand, a fifth of men, 45-54 year-olds and wealthier motorists purchased a used estate car. Hatchbacks’ appeal appears to wane for cars priced over £15,000 ;these used car buyers favouring saloons, estate cars, and off-road/4x4s more than other motorists. The Used Car Market – a report by BCA 29 The Consumer Perspective Buying a used car rather than a new car Nearly a third of Buying new or used? motorists cited they ‘couldn’t afford a new car’ 32 % Couldn' t afford new as the over-riding Better value reason they bought a used car 22 Depreciation last time, 22% 15 think they ‘offer better value for Always buy used 12 money’, while 15% of car owners 6 Needed quickly believe there is ‘lower depreciation More choice 4 with used cars’. Source: TNS-BMRB ‘More men than women are convinced ‘used cars offer better value for money’ More men (24%) than women(19%) are convinced ‘used cars offer better value for money’, while men (17%) felt more strongly than women (12%) that ‘used cars are subject to lower depreciation’. Forty percent of car owners in the 17-34 year band said they ‘couldn’t afford to buy a new car’, compared to only 20% of wealthier motorists and just 13% of older used car buyers who voiced the same opinion. Forty-seven per cent of owners who bought £10,000-plus used cars are certain they ’provide better value for money’, with two out of five of this group also sure used cars offer ‘lower depreciation’. Sales of used diesels rise Diesel-engined used cars’ market share edged up 1% to 37% in the 2014 consumer survey, as higher numbers of used fleet diesels reach the marketplace. Diesels’ share of the new car market dropped one point to 49.8% last year, and is currently forecast by the SMMT to slip to 49.1% in 2014. However, sales of used diesels can be expected to rise significantly in the coming years as higher volumes of new diesels sold over the past five years eventually enter the used car supply chain. While 39% of male and 35% of female motorists bought a diesel last time, the top diesel buyers were car owners in the 55-64 year age group, half of whom now own a diesel-engined used car. Younger (31%) and older (30%) car owners seem to be developing a growing appetite for a diesel car, both groups displaying a 10% swing towards diesel in this year’s survey. 30 The Used Car Market – a report by BCA The Consumer Perspective Diesel-engined cars’ share of the used car market continues to rise in Reasons for buying diesel % 60 51 50 line with purchase price – accounting for nearly half 40 30 (47%) of used cars costing between £5,000 and £10,000 and three 21 20 18 12 11 11 11 10 8 0 out of five of those priced above the £10,000 mark. A half of motorists cite ‘better fuel consumption’ as the chief reason for buying diesel Source: TNS-BMRB A half of motorists cite ‘better fuel consumption’ as the chief reason for buying a diesel used car. The Used Car Market – a report by BCA 31 The Consumer Perspective Part Three – Car Owners' Options and Buying Intentions Buying a car in the next 12 months? Despite much brighter economic Likelihood of buying a car in the next year % prospects, rising 35 unemployment, 30 33 higher house prices and low inflation, the 20 number of car 15 owners indicating 10 they would 25 25 18 10 8 5 4 3 ‘certainly’ or ‘quite likely’ buy a car in 0 Certainly will Quite likely the next year was 50:50 chance Unlikely Certainly not Won' t buy again Don' t know Source: TNS-BMRB flat at 14% in this year’s survey – albeit 4% higher than two years earlier. Motorists saying there was a ‘50:50 chance’ of them buying a car in the next 12 months, slipped 2% to 8% this time, and those who thought it ‘unlikely’ they would do so dropped a point to 25% While a fifth of younger car buyers and 15% of wealthier respondents felt they might buy a car in the coming year, just 5% of those over 65 years of age and a lowly 3% of low-income motorists thought this would be something they could contemplate. What type of car to buy next? Three-quarters of car owners plan to buy a used car when they next make a change Three-quarters of car owners plan to Next car bought will be % buy a used car 40 when they next 35 make a change – 30 40% of whom 25 intend buying a 20 used diesel – 3% 15 up on last year and 10 10% higher than two years earlier. 38 27 14 6 5 3 3 3 4 1 1 0 Four out of five car owners in the 1754 year age groups are most Source: TNS-BMRB likely to opt for a used car on the next occasion, as are middle and low-income motorists. 32 The Used Car Market – a report by BCA The Consumer Perspective Half of owners of cars between £10,000 and £15,000 will be in the market for a used diesel, and 55% with cars in the £15,000 to £20,000 bracket will have a nearly-new car in their sights next time they change their vehicle. Where to buy the next car? The number of car owners looking to do business with a ‘franchise dealer’ rose this year While some car owners might consider more than one option, the number of car owners looking to do business with a ‘franchised dealer’ rose one point to 49% this year, 46% of them hoping to trade in their current vehicle. Three out of 10 prospective used car buyers intend to deal ‘privately’ or with a ‘family member or friend’, 16% from an ‘independent used car retailer’ and 9% from an ‘Internet trader’. Although men and Where next car will be bought women think alike on the ‘franchised dealer’ front, the former are more likely to buy ‘privately’ or from ‘family or friend’ (33%) that the latter at 26%. ‘Franchised 49 Franchised dealer Private % 23 Used car dealer 16 12 Don't know Internet trader 9 Family friend 7 Car supermarket 6 dealers’ are very much on the agenda for three Auction Other 3 4 out of five 65 Source: TNS-BMRB years-plus and wealthier motorists, a similar number of the low-income group looking in the ‘private sale/friend or family member’ direction, with ‘Internet traders’ more appealing to 1724 years-olds (16%). Nine out of 10 car owners of £10,000 plus used cars plan to head in the direction of the ‘franchised dealer sector’ for their next car, a half of them with a part-exchange deal in mind. Low or 0% interest new car next time? Twelve per cent of car owners said they would ‘certainly’ think about buying a new car instead of a used one next time they change, if a low or 0% interest loan was on offer at the time – a drop of 5% on last year’s figure. A further 23% of respondents thought it was ‘quite likely’ they would take such a proposition on board, in contrast to 25% who felt this was ‘unlikely’ and 32% who would ‘certainly not’ entertain such a proposal. The Used Car Market – a report by BCA 33 The Consumer Perspective Low or % interest; new instead of used car purchase Certainly not % 32 Unlikely 25 Quite likely 23 Certainly 12 Don't know 8 Source: TNS-BMRB Wealthier car owners are more likely to consider a new car instead of a used one Wealthier car owners are the most likely to consider buying a new car instead of a used one, 15% saying they would ‘certainly’ consider such a move if a suitable low or 0% loan was on the cards, while a further 26% thought it was ‘quite likely’ they would go in this direction. While three out of five owners of £10,000 plus used cars said they would ‘certainly’ or ‘quite likely’ consider such a move, it has much less appeal for older and low-income motorists, just 9% of the former and 8% of the latter declaring it was ‘certain’ they would give this any thought. Sell your car for cash next time? Consider selling car 'directly for cash' % 70 59 60 54 51 50 50 47 45 42 44 38 40 30 20 10 0 All ages Men Women 17-24 25-34 35-44 45-54 55-64 65+ Source: TNS-BMRB 34 The Used Car Market – a report by BCA The Consumer Perspective Men are more likely than women to consider selling their car ‘directly for cash’ Men (51%)are more likely than women (42%) to consider selling their car ‘directly for cash’, which also appeals to 59% of motorists in the 25-34 year age group, 54% of 35-44 year olds – and 40% of owners of used cars bought in the £5,000 to £10,000 range. Reasons for selling for cash The 47% of car owners, who said they would consider ‘selling their car directly for cash’, were asked how they felt this approach might benefit them next time they change their vehicle. Reasons for selling 'for cash'' Better deal than trading in 42 % Negotiate better deal 37 No longer need car 16 Part deposit for replacement 13 Not afford to run car 6 Cash for other reasons 4 Use alternative transport 4 Source: TNS-BMRB International Three out of five felt ‘they would achieve a better price than trading in their car’ Three out of five respondents felt ‘they would achieve a better price than trading in their car’, while 37% were sure this would allow them ‘to negotiate a better deal on a new or used vehicle’. While men and women think very much alike on this subject, 35-44 year-old motorists are more sure than others this approach would help them ‘achieve a better price than trading in their car’ – a fifth of them believing it would allow them ‘to release part of their car’s value in cash or to form part of a deposit for a replacement’. A quarter of 65 years-plus car owners said they would consider selling for cash ‘when they no longer need a car’, whereas three out of 10 owners who paid £15,000 plus for their used car were sure such a move would allow them to ‘negotiate a better deal than trading in their vehicle’. The Used Car Market – a report by BCA 35 The Consumer Perspective Part Four – Economy, Ownership Options and Technology What car to buy during economic recovery? The deepest recession in memory, five years of economic uncertainty and wage restraint created financial pressures on countless car owners. Now that the country’s economy is showing very welcome, clear and sustained signs of recovery, what type of car might motorists think of buying next time they make a change? Buying a car during economic recovery Better fuel consumption 21 Lower road tax 19 Same type of car 18 Best purchase price 14 Lower CO2 12 Lower maintenance 10 Smaller car 9 Used instead of new 9 Best part-exchange price 8 Bigger car 7 Low interest loan 5 Lower depreciation More prestigious marque % 4 2 Source: TNS-BMRB International This year, more in line with pre-recession levels, nearly a fifth (18%) of survey respondents were of a mind to buy the ‘same type of car’ next time, compared with just 10% who expressed this view last year. There seems a little less pressure on cutting back While cost is still very much on the agenda, there seems a little less pressure on cutting back, fewer car owners (21%) looking towards a ‘car with better fuel consumption’ next time, while 19% would choose a ‘car with lower road tax’. A mix of ‘best possible purchase price’, ‘car with lower CO 2 ’, ‘car with lower maintenance’ and ‘a smaller car’ could all have an influence when deciding what car to buy. Car buyers over the age of 45 are more likely to opt for the’ same type of car again’, 25-34 year-olds hanker for a ‘bigger car’, while those in the 55-64 year age group, are more likely than others to consider a ‘used car rather than a new one’. 36 The Used Car Market – a report by BCA The Consumer Perspective A ‘higher specification’ is on the cards for a fifth of 17-24 year-olds, while ‘buying the same type of car’ is attractive to three out of five owners of cars priced in the £10,000 plus range, and ’lower maintenance costs’ is a concern for motorists in the £20,000-plus bracket. Effect of technology on motoring When asked ‘how they thought technology might affect motoring over the next five Half of car owners felt ‘cars will become more fuel efficient years’, around half of car owners felt ‘cars will become more fuel efficient with better fuel consumption’ and ‘electric cars will become more commonplace’. A third of respondents believe ‘safety will improve because of automatic braking systems and other driving aids’, while three out of 10 motorists think ‘drivers will become more dependent on visual and audio aids such as parking sensors\cameras and heads-up displays’. Impact of technology over five years Cars more fuel efficient 49 Electric cars commonplace % 47 Safety will improve 34 Drivers more dependent on visual/audo aids 29 Cars connected to Internet 17 Increased distractions 16 Insurance costs decrease because of 'black box' 15 Passengers more occupied with in-car entertainment 14 Fewer delays due to route planning technology 7 None 7 Source: TNS-BMRB Men are more convinced than women that ‘cars will become more fuel efficient’ and ‘electric cars will become more commonplace’ – views shared by wealthier car owners, who also believe more strongly than others that ‘cars will be constantly connected to the Internet’. On the purchase price front, four out of five owners of £15,000-plus cars are sure ‘cars will become more fuel efficient’ and also believe ‘safety will improve because of automatic braking systems and other driving aids’. The Used Car Market – a report by BCA 37 The Consumer Perspective Alternatives to owning a car This year’s survey also asked car owners if ‘in the next couple of years, they might consider any alternatives to owning a car’. Three out of five motorists said they would not consider such a move, a view expressed more strongly by women (65%) than men (55%) – with owners of cars in the £5,000 – £10,000 band also more uncomfortable with such a suggestion. Options instead of owning a car Public Transport Bicycle 4 Company Car 4 Short- term lease Motorbike 3 2 Car Club 1 Car rental 1 Shared Car Ownership 1 Don't know Other None % 9 4 16 60 Source: TNS-BMRB ‘Public transport’ appeals more to younger people and the older generation The thought of ‘public transport’ appeals more to younger people and the older generation than others, the former group also more like to ‘get on their bike’ instead of owning a car outright. Eleven per cent of owners of cars in the £10,000 to £15,000 bracket see ‘a company car’ as an option, while 17 % of those with cars bought between £15,000 and £20,000 would consider a ‘short-term lease’ at some point instead of buying a car. 38 The Used Car Market – a report by BCA Regional Review The BCA consumer research provides a valuable insight into the pattern of car owners' buying and owning experiences across the various UK regions. This year's survey found that 35% of Welsh and East Anglian respondents had bought a car in the past two years, with 30% of South Western, East Midlands and East Anglian motorists following suit. Only a quarter of West Midlands, Yorkshire/Humberside and North Western car owners, and 14% of Londoners, had bought a car during this 24-month period – 2% more than last year. Car bought over past two years % 90 85 79 79 80 75 80 80 78 73 73 71 67 70 59 60 50 40 35 32 30 27 26 20 35 30 29 25 26 28 24 14 10 0 % bought car in last two years % of these bought used Source: TNS-BMRB South Western car buyers headed the used car table this year, 85% of them buying a used vehicle in the past two years, as did 80% of car owners living in London, Wales, East Midlands and Yorkshire/Humberside – compared with just 59% of Scots who opted for a used car last time. ‘Personal experience' has the most powerful factor ‘Personal experience of make and model’ remains the most powerful factor in eight regions ‘Personal experience of make/model' remains the most powerful factor in eight of the country’s 11 regions when first thinking about what used car to buy – mentioned by two out of five Northern and East Midlands’ motorists and a third of Welsh survey respondents. The views of ‘family and friends’ is the most influential aspect in the West Midlands (33%) and the South East (28%), but not so much with Scottish motorist at just 18%. Taking a ‘test drive’ is very much in the frame for a third of East Anglians at this point in the buying cycle, while ‘independent Internet sites’ were cited by a quarter of West Midlanders and Londoners. The Used Car Market – a report by BCA 39 Regional Review Considering what car to look for 14 16 18 Scotland % 24 15 15 North 11 North West 28 40 15 17 15 Yorks/Humb 27 28 28 31 16 18 West Midlands East Midlands 33 24 24 19 31 40 15 East Anglia 34 19 9 37 14 Wales 28 34 12 South West 16 26 27 18 17 South East London 19 13 Internet 28 27 21 11 Test drive Friends/Family Personal experience Source: TNS-BMRB ‘Crunch factors’ when deciding on a particular car ‘Price’ is the crunch issue in six of the UK regions when deciding which used car to buy – particularly with West Midlands’ used car owners (55%) and two out of five respondents living in London, the South East, Yorkshire/Humberside and the North West of the country. Critical factors in choosing a used car 40 23 London South East 40 36 20 37 South West 47 35 24 Wales 37 34 13 East Anglia 28 17 33 East Midlands 51 26 West Midlands 55 36 22 Yorks/Humb 41 32 20 40 35 North West 19 North 31 30 Scotland 28 Price % 31 32 Make/model of vehicle 37 37 Mileage (low) Source: TNS-BMRB 40 The Used Car Market – a report by BCA Regional Review ‘Price’ is less of an issue in the East Midlands where half of motorists took account of ‘make and model of vehicle’, as did 47% of South Westerners. ‘Low mileage’ was top of the list for half of East Anglian used car buyers last time, but much less of a consideration for Londoners. Factors influencing choice of used car retailer ‘Having the right car at the right price’ is top of car buyers’ priorities in nine regions When it comes to deciding which used car dealer to buy from, ‘having the right car at the right price’ is top of car buyers’ priorities in nine of the UK’s regions, cited by 58% of Northern motorists and 55% of East Midlands’ respondents, although much less influential with North Western and Scottish motorists at 27% and 20% respectively. Factors affecting choice of particular dealer London 28 5 31 % 15 South East 42 South West 36 23 16 37 21 10 24 Wales 32 28 22 18 52 51 8 East Anglia 26 11 10 East Midlands West Midlands 25 Yorks/Humb 8 50 41 17 North 20 Scotland 40 38 30 31 27 29 15 North West 55 21 12 Right car, right price 58 46 24 25 22 24 Good deal Local Trade in Source: TNS-BMRB ‘Being able to ‘deal locally’ was top of the list for half of East Anglian used car buyers last time, and ‘the ability to ‘trade in’ their existing car was crucial for a fifth of Scottish car owners. When to buy the next car? East Midlands and South Western car owners are more likely to replace their car in the next 12 months. Nineteen per cent of the former and 18% of the latter said this would ‘certainly’ or ‘quite likely’ take place in the coming year. One in 10 car owners in the South East, West Midlands and Yorkshire/Humberside thought there was a ’50:50 chance’ they would change their car in the next 12 months, while 87% of Northerners and 85% of Londoners said this was either ‘unlikely’ or ‘would not happen at all in the future’. The Used Car Market – a report by BCA 41 Regional Review Buying a car in the next 12 months London 3 3 South East 3 South West 4 9 85 11 9 9 10 6 East Midlands 6 13 81 7 Yorks/Humb 2 11 North West 3 8 North 4 4 5 77 76 5 11 Scotland 1 8 73 6 East Anglia West Midlands 1 77 14 Wales 1 12 % 78 10 10 77 82 7 87 83 8 Certainly Quite likely 50/50 Unlikely/Not Source: TNS-BMRB Where to buy the next car? With the exception of East Anglia, car owners are more likely to buy their next used car from a franchised used car dealer than other sources. Three out of five East Midlands and Welsh motorists have this in mind, more so than respondents living in London/West Midlands (40%), and East Anglia where just 36% plan to follow this route next time they change their vehicle. Where to buy the next car? London % 40 8 36 South East 53 16 33 29 South West 42 31 59 Wales 20 18 East Anglia 10 East Midlands 10 36 39 61 26 West Midlands 40 28 27 Yorks/Humb 48 14 25 54 North West 20 North Scotland 16 9 47 53 22 55 17 Franchised Independent Private/family Source: TNS-BMRB 42 The Used Car Market – a report by BCA Regional Review Buying ‘privately or from a friend’ could be in the frame for 47% of North West used car buyers, 39% of East Anglian motorists and 36% of Londoners – while an ‘independent used car retailer’ is a more likely source in the South West (29%) and the West Midlands ( 28%) than London, where just 8% of survey respondents cited this possibility. What type of car to buy next? Three-quarters of South Eastern, South Western and North Western car owners plan to buy a used car when they replace their current vehicle, although fewer of their Welsh or Northern counterparts appear to be in the same frame of mind. On the other hand, motorists in Yorkshire/Humberside (12%) and the South West (9%), are more likely than others to consider buying a nearly-new car when the time comes. Buying a new car is more likely to be on the cards for Northern, Scottish and Welsh motorists at 16% than car owners living in London and the South West at 9% and 3% respectively. What type of car next? London 66 South East 74 9 4 21 12 4 10 3 South West 74 Wales 62 East Anglia 71 8 10 11 East Midlands 72 6 14 8 West Midlands 69 Yorks/Humb 62 North West 73 North 55 Scotland 9 6 3 Used car Nearly new New car 13 12 14 11 13 23 16 7 65 14 13 12 6 13 16 8 % 16 12 Don't know Source: TNS-BMRB Major influences on the search for a car ‘Price range’ has the biggest influence when searching for a car ‘Price range’ had the biggest influence on car owners in10 UK regions when they were searching their latest used car, with Northern motorists paying more attention to ‘brand’ that time round – see overleaf. ‘Brand’ had more influence on East Anglian (60%) and East Midlands (53%) used car buyers than others, although just three out of 10 London, Welsh and South West motorists took this into account at this early stage in the buying sequence. The Used Car Market – a report by BCA 43 Regional Review Searching for car influences % 27 Scotland 38 61 42 North 46 42 31 North West 46 61 37 36 Yorks/Humb 64 31 West Midlands 43 55 38 East Midlands 53 57 59 60 East Anglia 75 41 Wales 32 63 39 South West 32 53 36 South East 43 61 London 22 31 53 Model Brand Price Source: TNS-BMRB Three out of five East Anglian car shoppers (59%) were driven more by 'model range' than other motorists when searching for a vehicle, as were 42% of Northerners – unlike Scots (27%) and Londoners (22%) who were less concerned with this aspect. Selling your car 'for cash' Two-thirds of East Anglian car owners and a half of London, South Eastern and East and West Midlands’ respondents said they would consider ‘selling their car directly for cash’ when the time came to replace or dispose of their current vehicle. Sell car for cash Scotland North North West % 29 40 41 Yorks/ Humb 44 West Midlands 49 East Midlands 49 East Anglia Wales South West South East London 67 41 45 50 53 Source: TNS-BMRB 44 The Used Car Market – a report by BCA Regional Review However, ‘selling for cash' seems to have less appeal for motorists living in the North and Scotland – 40% of the former and just 29% of the latter saying they would consider such a proposition. Buying a new car instead of used Buying a new car rather than used Scotland 10 North 12 North West 15 Yorks/Humb 11 24 West Midlands 12 21 East Midlands 15 East Anglia 3 Wales 6 South West 8 South East 14 London 15 34 26 25 24 30 18 45 15 46 19 46 32 23 35 13 49 49 26 22 22 30 20 42 23 19 49 27 21 Certainly 40 37 Quite likely Unlikely 27 Not, don't know Source: TNS-BMRB East Anglians and Scots in the frame Half of East Anglian car owners felt they would think about buying a new instead of a used car A half of East Anglian (52%) and 44% of Scottish car owner felt they would ‘certainly’ or ‘quite likely’ think about buying a new car instead of a new one if a ‘0% or low interest new car finance deal’ was on the table next time they replace their car. In contrast, ‘0% or low interest new car finance’ is much less likely to convince Welsh and South Western motorists to take advantage of such an offer – just 28% of them saying they would entertain such a prospect. The Used Car Market – a report by BCA 45 European Overview This section of the Used Car Market Report looks at new and used car markets in key European countries that make up the EU28, plus the three European Free Trade Association countries (EFTA). Western Europe comprises the original EU15 states plus EFTA. Austria, Belgium, Denmark, Finland, France, Greece, Germany, Ireland, Italy, EU15 Luxembourg, the Netherlands, Portugal, Spain, Sweden, the UK EU15 plus the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, EU25 Slovakia, Slovenia (Malta and Cyprus data not available) EU28 EU 25 plus Bulgaria, Romania – Croatia from 2014 EFTA3 Iceland, Norway, Switzerland Western Europe EU15 plus EFTA3 Europe (EU28) has a population of 501 million and a parc of some 252 million passenger cars, 212 million of them in Western European countries. According to ACEA (European Automobile Manufacturers Association), Europe has 2.2 million people directly involved in automotive manufacturing and a further 5.1 million jobs in the related manufacturing, sales, maintenance and services sectors. New car registrations Europe's new car registrations peaked at 16 million units in 2007. Following the support New car volumes fell steeply to a near 20 –year low of 12.3 million units of wide-spread scrappage incentive schemes in 2009 and 2010, new car volumes fell steeply to a near 20-year low of 12.3 million in 2013 – some three million units lower than pre-recession levels. European new car volumes; EU27/EFTA 2004 – 2013 17 15.8 16 15.3 16.0 15.3 Millions of units 15 14.7 14.5 13.8 14 13.6 13 12.5 12.3 12 11 10 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source: ACEA 46 The Used Car Market – a report by BCA European Overview Western Europe's (EU15/EFTA) new car sales slipped 1.9% and 219,000 to 11.55 million units in 2013, representing 94% of the overall European total. Western European markets The UK and Spain were the only major markets to see their new car volumes grow in 2013 The UK and Spain were the only major EU markets to see their new car volumes grow in 2013, the former up by 10.8% to 2.26 million and the latter rising 3.3% to 723,000 units. Germany’s new car registrations dropped 4.2% to below the three million mark, for the first time in three years, while France and Italy saw their volumes fall by 5.7% and 7.1% respectively. EU15 new car registrations; 2013 3.00 2.50 2.00 Millions 1.50 2.95 2.26 1.79 1.30 1.00 0.72 0.49 0.50 0.42 0.32 0.27 0.18 0.10 0.07 0.06 0.06 0.01 0.00 Source: ACEA Other Western European markets had mixed results last year. Whereas Denmark’s (6.7%) and Portugal’s (11.1%) new car sales moved into positive territory, Austria’s (-5.1%), Finland’s (-7.0%) and Sweden’s (-3.7%) all fell back in 2013. • Germany’s new car volumes fell for the second year in a row; by 4.2% to 2.95 million units – see overleaf. French new cars sales tumbled 15.7% and 108,000 units to 1.79 million last year – a drop of 413,000 units over the past two years. • Italy’s new car sales continued to spiral downwards in 2013, by a further 99,000 units (-7.1%) to a lowly 1.3 million – 1.2 million below their pre-recession high of 2.5 million. Spain, on the other hand, saw its new car registrations rise for the first time in eight years, edging up 3.3% to 722,000, a long way short, though, of the 1.63 million units reached in 2006. The Used Car Market – a report by BCA 47 European Overview New car sales major EU markets; 2004 – 2013 4.0 3.5 3.81 3.47 3.32 3.27 3.15 3.17 3.09 3.0 Millions of units 3.08 2.95 2.92 2.57 2.26 2.50 2.44 2.5 2.34 2.24 2.0 2.07 2.01 2.40 2.33 2.00 2.06 1.63 1.61 2.16 2.13 2.27 2.16 2.05 1.99 2.25 2.26 2.20 2.03 2.04 1.96 1.94 1.90 1.79 1.75 1.5 1.53 1.52 1.40 1.30 1.16 1.0 0.95 0.98 0.81 0.5 0.70 0.72 2012 2013 0.0 2004 2005 2006 France 2007 2008 Germany 2009 Italy 2010 2011 Spain United Kingdom Source: ACEA • The UK’s new car volumes outstripped the European market for the second year running in 2013, up 220,000 units to a six-year high of 2.26 million – stretching its lead over France for second place in the European new car sales league. The major markets’ (France, Germany, Italy, Spain and the UK) share of the European new car market rose 1.5% to 74.4% in 2013, due almost entirely to the strong growth in UK new car sales. New member states New car sales new EU member states, 2013 300 289.9 250 200 164.7 150 100 66.0 50 57.7 56.1 50.9 19.3 19.5 12.2 10.6 0 Source: ACEA 48 The Used Car Market – a report by BCA European Overview Overall Eastern European new car sales were flat at 754,00 in 2013 – a rise of 6.3% in Poland’s volumes to 290,000 unable to offset a drop in other major CEE states’ sales. Although Hungary’s new car volumes lifted 5.8% to 56,000, the Czech Republic’s fell 5.3% and 9,300 units to 165,000. Romania’s new car sales were also down last year; by 13.1% to 57,700, with Slovakia’s 4.7% lower at 66,000 units. Used car volumes Overall European used car volumes are considerably higher than EU new car sales; the six biggest used markets, alone, accounting for nearly 26 million used car sales in 2013. Used car volumes, 2013 8 7.4 7.1 7 6 5.3 Million units 5 4 3 2 2.5 1.7 1 1.7 1.0 0.9 0.8 0.5 0.5 0 Source: National Trade Bodies Longer-term trend The major used car market chart (overleaf) shows how UK used car sales recovered from the recession and economic downturn, growing 1.1 million units over the past four years to reach 7.4 million again in 2013. Germany’s used car volumes followed a similar pattern to the UK’s Germany’s used car volumes has followed a similar pattern to the UK’s in recent years, dropping to 6 million at the height of recession, thereafter rising steadily to 7.1 million units, securing its long-held second spot in the European used car sales table. Despite long-term economic difficulties in both countries, French and Spanish used car sales have held up relatively well over the past decade. Italian used car volumes settled at 2.5 million over the past two years – around 700,000 units lower than 2007/2008’s peak of 3.2 million. The Used Car Market – a report by BCA 49 European Overview Used car volumes major markets, 2004 – 2013 8 7.4 7.4 7.3 6.8 7 6.8 6.7 6.6 Millions 6.6 6.3 6.7 6.3 6 5 7.1 7.1 6.4 6.1 5.4 5.4 5.5 2.9 3.1 5.6 6.7 7.1 6.9 6.4 6.0 5.5 5.4 5.5 5.4 5.3 2.5 2.5 1.6 1.6 1.7 2011 2012 2013 5.2 4 2.9 3 2 1.4 3.2 2.9 1.7 1.6 1.6 3.2 2.8 1.7 1.5 2.8 1.4 1 0 2004 2005 2006 France 2007 2008 Germany 2009 2010 Italy Spain United Kingdom Source: National Trade Bodies Car parc Parc sizes, 2012 45 40 35 43.4 37.1 31.6 30.9 Millions 30 25 22.2 20 15 10 5 7.9 5.4 4.5 4.6 4.4 2.2 0 Source: OICA 50 The Used Car Market – a report by BCA European Overview The average age of cars in Europe is 8.3 years. The average age of cars on UK roads is 7.7 years, the youngest of EU markets apart from Ireland’s 6.3 years – compared with Germany’s 8.3, France’s 8.2 and Sweden’s figure of 9.8 years. The UK’s car density of 466 cars per 1,000 inhabitants lags some way behind Italy’s 610 per 1,000 of the population, Germany’s 525 and France’s figure of 502. Europe overall posts 483 cars per 1,000 inhabitants, comfortably ahead of the USA’s 417, Japan’s 452 and China with 41 cars per 1,000 people – although the latter is rising fast. ‘Parc turn’ percentage The dynamism of any car market can be measured by the churn in the marketplace – the number of vehicles changing hands each year relative to the size of the country's car parc – known as the ‘parc turn’. Countries with a well-developed wholesale infrastructure for used cars and tax-friendly treatment of used car sales, generally have a much faster churn of vehicles. Parc turn percentages, 2013 % 35.0 32.5 30.7 30.0 29.9 29.1 25.1 25.0 24.9 23.1 22.5 20.0 15.0 13.7 10.7 10.3 10.0 5.0 0.0 Source: ACEA/National Trade Bodies The UK remains the most dynamic of the EU’s major markets in terms of parc turn The UK remains the most dynamic of the EU’s major markets in terms of parc turn, with combined new and used car sales of 9.7 million pushing its ratio up from 30.2% in 2012 to 30.7% a year later – a clear seven points higher than Germany and France at 23.1% and 22.5% respectively. This underlines the UK’s well-developed used car infrastructure and the long-term professionalism of its wholesale sector. The Used Car Market – a report by BCA 51 European Overview Italy’s parc turn slipped to 10.3% in 2013, as its combined new and used car volumes fell by 85,000 units last year. Spain’s parc turn, on the other hand, rose for the first time since 2010 to 10.7% from 10.3% the previous year. Parc turn percentage major markets, 2004 – 2013 35 32 33 33 31 30 25 25 25 25 25 28 25 24 22 22 22 29 28 25 24 24 20 31 30 29 23 22 22 23 23 23 23 20 16 15 15 15 16 15 15 15 15 14 16 13 12 10 11 12 12 11 11 11 10 10 2012 2013 5 2004 2005 2006 France 2007 2008 2009 Germany Italy 2010 Spain 2011 United Kingdom Source: ACEA/National Trade Bodies The UK’s parc turn peaked at 34% in 2003, then fell to 28% during the economic troubles. Apart from a slip in 2007, Germany’s parc turn has proved relatively stable Germany’s parc turn has proved relatively stable over the past decade over the past decade, while France’s ratio has slipped in the past two years reflecting a marked decline in its new car sales. Italy’s parc turn continued its downward trend in 2013, as its new and used car volumes show no signs of recovery from their recession-driven decline. While Spain’s ratio has shown a similar downward trend in recent years, the first signs of recovery appeared with a small rise in 2013, as both new and used car volumes rose for the first time in several years. 52 The Used Car Market – a report by BCA European Overview Used:new volume ratios The UK’s used:new ratio leads all other EU markets by some way Although the UK’s used:new ratio slipped to 3.3:1 in 2013, as stronger new car sales outpaced the rise in used car volumes, it still leads all other EU major markets by some way. France’s figure edged up to 3.0:1 last year, the result of relatively flat used car sales versus a marked drop in new car volumes. Germany’s used:new ratio rose for the second year to 2.4:1, reflecting a fall of 130,000 units in its new car volumes versus a rise in its used car sales. Italy’s and Spain’s ratios remained flat at 1.9:1 and 2.3:1 respectively, as new and used car volumes followed a similar path last year. Used:new volume ratios, 2013 Portugal 4.8 Netherlands 4.1 Sweden 3.8 UK 3.3 Denmark 3.0 France 3.0 Austria 2.6 Germany 2.4 Spain Italy Belgium 2.3 1.9 1.8 Source: ACEA/ National Trade Bodies Used car sales per 1,000 inhabitants The UK retained its long-held position at the top of the used car sales per 1,000 inhabitants league (see overleaf), its ratio rising three points to 116 in 2013 – with other major markets featuring in the lower half of the table. While Germany's used car per 1,000 of the population rose four points to 88 last year, France's ratio slipped from 82 to 81, year on year. While Italy and Spain still prop up the used car sales per 1,000 inhabitants’ table their ratios both increased slightly in 2013, the former’s figure up one point to 42 and the latter’s also one point higher at 35 per 1,000. The Used Car Market – a report by BCA 53 European Overview Used car sales per 1,000 population, 2013 UK 116 Sweden 107 Netherlands 102 Austria 98 Denmark 97 Germany 88 France 81 Belgium 78 Portugal 49 Italy Spain 42 35 Source: National Trade Bodies United Kingdom UK new car volumes closing the gap on pre-recession levels UK new car volumes climbed UK used car sales; 2009 – 2013 220,000 units to 2.26 million in 2013. closing the gap on pre- 7.5 6.3 recession levels in the region of 2.5 million. continue their upward trend in 6.7 2010 2011 7.4 5 Millions UK new car registrations 7.1 6.6 2.5 2014, up 10.6% for the first six months of the year – the latest SMMT forecast predicting they 0 2009 2012 2013 will reach 2.45 million for the year as a whole. Source: National Trade Bodies The UK’s used car sales went up 285,000 units to 7.4 million in 2013, its performance markers of 31% parc turn, 3.3:1 used:new ratio and used car sales of 116 per 1,000 of the population continuing to outpace the EU’s other major car markets. 54 The Used Car Market – a report by BCA European Overview Germany Germany’s new car volumes dropped for the second year to 2.95 million in 2013, its lead over the UK new car market narrowing by 350,000 units to just 688,000 last year. While Germany’s new car German used car sales; 2009 – 2013 registrations rose 2.5% to 1.54 7.5 million for the first half of 2014, they failed to keep pace with Germany’s used car market 6.4 2010 2011 7.1 6.0 Europe’s overall 5.5% new car 5.0 Millions market growth. 6.9 6.4 2.5 volumes increased 3.1% and 212,000 units to a new high of 7.1 million in 2013. Its used car 0.0 2009 2012 2013 parc turn remained flat at 23.1%, and its used:new ratio Source: National Trade Bodies went up from 2.2 to 2.4, Germany’s used car sales per 1,000 inhabitants rose four points to 88 year on year. Italy Italy’s car markets experienced differing fortunes in 2013 Italy’s car markets experienced differing fortunes in 2013. While its used car market volumes remained flat at 2.51 million units, Italy’s new car sales continued their downward trend, dropping a further 100,000 to 1.3 million units. Italian new car sales are, however, showing some promise in 2014, rising 3.3% for the first six months of the year. Italy’s used car performance Italian used car sales; 2009 – 2013 indicators remain low, however, its parc turn dropping 0.4% to 3.0 2.9 2.8 2.8 10.3%, the lowest for the 2.5 2.5 2012 2013 countries featured in this report 2.0 Denmark’s scores for this key ratio. Millions – a third of the UK’s and 1.0 A 7.1% fall in new car sales versus flat used car volumes saw Italy's used:new volume 0.0 2009 ratio rise from 1.8:1 in 2011 to 2010 2011 Source: National Trade Bodies 1.9:1 in 2012 – and its used car sales per 1,000 of the population settle at 42. The Used Car Market – a report by BCA 55 European Overview France French new car market volumes suffered a notable fall French used car sales; 2009 – 2013 for the second year running, by 6 5.5 5.5 5.4 5.3 2010 2011 2012 2013 5.2 108,000 to 1.79 million units last year – falling further behind the UK in Europe’s new car are a little more promising, Millions sales league. 2014’s volumes 4 2 however, new car sales up 2.9% for the January to June period. 0 2009 French used car sales slipped Source: National Trade Bodies 50,000 units to 5.3 million in 2013 as the country’s financial difficulties prevail – pushing its used car parc turn down to 22.5% from 23.1% the previous year. The fall in new car volumes, versus a more modest drop in used car sales last year, saw French used:new ratio edge up 0.2 to 3.0:1 in 2013. Spain Spain’s new car market enjoyed a degree of respite last year Spain's new car market Spanish used car sales; 2009 – 2013 enjoyed a degree of respite last year, its new car volumes 2 rising 23,000 to 723,000 1.7 following six years in virtual 1.5 1.7 1.6 1.6 2011 2012 1.4 market volumes more than half during that period. A government-backed Millions ‘freefall’ – seeing its new car 1 0.5 incentive programme has seen Spanish new car registrations climb 17.8% to 455,000 units for the first six 0 2009 2010 2013 Source: National Trade Bodies months of 2014. While Spain’s new car sales remain in the doldrums, its used car volumes staged a modest recovery in 2013, up 33,000 to 1.65 million – helping its parc turn rise from 10.3% to 10.7% year on year, with its used new ratio up a decimal point to 2.3:1. Spain's used car sales per 1,000 inhabitants edged up one point to 35 in 2013, the lowest figure in this report. 56 The Used Car Market – a report by BCA European Overview Additional sources include: ACEA (Association des Constructeurs Européens d’Automobiles) Office for National Statistics Verband der Automobilindustrie e.v. Statistisches Bundesamt Deutschland Zentralverband des dt. KFZ-Gewerbes Ministerie de l’Equipement, des Transports et du Logement CCFA (Comité des Constructeurs Français d’Automobiles) France Centraal Bureau voor de Statistiek, Nederland FederAuto, Belgium National Institute for Statistics, Belgium Danish Automobile Federation Danmarks Statistik ANFIA - Studies & Statistics, Italy INE, España GANVAM, España Marketing Systems Iberia ACAP (Associacão do Comércio Automóvel de Portugal) Statistik Austria The Used Car Market – a report by BCA 57 Recession, Recovery, Buyers and the Used Car Market Emeritus Professor Peter N C Cooke GDP figures published at the end of July suggest that the UK economy is 0.2% higher than it was at the start of pre-recession levels. Recovery started in the fourth quarter 2009 so it’s taken four and a half years to reach the pre-recession mark, although this must be seen against the headwinds of varying degrees of European and global recession. The most recent figures from the World Bank suggest the UK has the fastest growing economy among the world’s major economies. To the private citizen however the issue might be seen as more fundamental; “has my income recovered – and how might it change over the next few years?” On this front the news is not so good. GDP per capita is still some 5% below where it was at the start of the recession –as the working population has increased, so it may be another year or so before we are back to individual GDP at the start of recession. As important, the claim that ‘I’m not seeing the benefits of the recovering economy’ is easily explained by the reality of the situation that salary and wage negotiations tend to take place once a year and offer a step rise, while the economy recovers over time. But what are the implications of these economic changes for used car buyers? Will the market return to its former shape – or will it be significantly different? This chapter seeks to set car buyers’ perspective in context and also highlight a possible new cloud just coming over the used car horizon. Economic change and recovery To individual potential new or used car buyers there are perhaps four sets of broad data they might consider – improvements, or otherwise, in GDP – the national picture, changes in the RPI and CPI – how inflation overall is developing and the rate of unemployment – even if the vast majority of the working population is gainfully employed. Consider the following charts for a simplistic snapshot. Each of these macroeconomic issues moves on a monthly basis as they are aggregates of a range of issues. . 58 The Used Car Market – a report by BCA Recession, Recovery, Buyers and the Used Car Market GDP versus previous year; 2000 - 2018 4.0 3.9 2.5 3.0 3.0 2.8 2.2 2.5 2.1 2.7 2.7 1.7 GDP % inc/dec previous year 2.0 2.3 2.6 2.6 2.5 1.7 1.1 1.0 0.3 0.0 -0.1 -1.0 -2.0 -3.0 -4.0 -5.0 -5.2 -6.0 Source: ONS/OBR The GDP chart above shows the crash in 2009 when the measure sank 5.2% versus the previous year, which had already slipped. Since then there has been a recovery and, for the next years through to 2018 a steady year over year improvement is predicted. The predictions shown here are those of the Office of Budget Responsibility –regarded as independent agency. Politicians may claim the economy is set fair for recovery but they have not covered themselves in glory in recent years. Better to use independent forecasts, especially with a General Election coming over the horizon. Consumers have long memories and still have the fear of the recent recession in their minds and feel happier with independent forecasts. CPI and RPI increase versus previous year; 2000 - 2018 6.0 5.2 Peer cent inc/dec previous year 5.0 4.6 4.3 4.5 4.0 4.0 3.2 3.0 2.9 3.0 3.0 3.6 3.2 3.9 2.2 2.7 2.1 1.8 1.7 2.0 2.0 2.0 1.2 1.3 3.2 3.0 3.3 2.8 2.3 2.3 1.0 3.8 3.6 2.6 2.6 1.9 2.0 2.0 1.4 1.3 0.8 0.0 -0.5 -1.0 RPI CPI Source: ONS/OBR The Used Car Market – a report by BCA 59 Recession, Recovery, Buyers and the Used Car Market The second measure, inflation, is similarly anticipated to hold at a reasonable level as indicated by the Office of Budgets responsibility’s RPI and CPI predictions. Inflation can wipe out savings and destroy the value of fixed incomes sooner rather than later. Given economic recovery and an increase of RPI and CPI broadly in line with the government’s preferred level of close to 2%, from the independent earner, they might expect to be able to achieve those levels of annual increase in wages so at least not have a declining income in real terms, although the threat of higher interest rates has to be factored in. The third measure for the many of the population is the risk of unemployment. Elsewhere in Europe, unemployment has risen to a much greater level than in the UK and has reached 25% elsewhere. There is often a deep-seated concern of ‘being out of work’. The following chart shows UK unemployment is expected a steady drop steadily over the next few years. UK unemployment rate; 2000 - 2018 % 9 8.4 7.9 8 7.8 7.8 7.2 7 6.8 6.5 6.1 6 5.8 5.6 5.5 5.1 5 5.2 5.1 5.7 5.4 5.4 4.8 4.9 4 3 Source: ONS/OBR The decline from over 8% in 2011 through a steady annual decline to a forecast 5.4% by 2018 would suggest not only a recovering economy but also that, by implication, wage rates may again start to move in the right direction. A declining unemployment level too suggests an improving ‘feel good factor’ across the general working population. Economic recovery is hitting different parts of the economy at different rates. The chart below shows how different industry sectors have evolved post 2008. Construction, historically a major employer and particularly of SMEs and the selfemployed, is showing, to date, the slowest rate of recovery while the services sector has recovered most rapidly. Coalition efforts are focusing on manufacture at present and, through various finance schemes on rebooting the housing market. Each of 60 The Used Car Market – a report by BCA Recession, Recovery, Buyers and the Used Car Market these changing rates of recovery may, in turn knock through to the used car buyer in terms of incomes and personal confidence to buy. Recovery by industry components; 2008 - 2014 120 115 2008 = 100 110 105 102.9 100 95 92.6 89.3 90 88.7 85 80 75 70 Manufacturing Production Construction Services Source: ONS Current government policy appears to be on encouraging development in manufacturing and construction – both major employment sectors. Income levels To the private buyer, personal income levels are critical. While the pervious charts would suggest the economy is improving, and some industry sectors are doing better than others. At a more focused level, the following two charts provide an interesting counterpoint. The first represents a ‘feel-good factor’ the level of disposable income per household shown in the chart below. This is arguably the benchmark figure as it represents what a household actually has available to spend. It will be noted how there has been a steady trend in weekly household disposable income post mid-2011. Such a recovering disposable income level - £10 a week or about 6% – can be seen as a useful increase when looking at bigger acquisitions provided it is expected to be a sustainable enhancement. The Used Car Market – a report by BCA 61 Recession, Recovery, Buyers and the Used Car Market Weekly household disposable income £175 £174 £171 s e s u n o b l c x e s e c ri p t n re r u c k e e w r e p £ £171 £170 £167 £165 £163 £160 £155 £150 £145 Source: ONS It is a truism that few would claim to recognise such figures. There are significant differences between gender and also on a regional basis. Equally, focus all too often is on the south east. The chart below indicates the broad spread of gross incomes across the country. The underlying implications are significant in that what might be a ‘reasonable income’ in one part of the country may be less so in London or the South East. Price levels and incomes within regions tend to balance each other out over time The difference between the UK average of £564 gross weekly income may be ‘very acceptable’ in some regions, while in London it is more than a hundred pounds a week below the average. 62 The Used Car Market – a report by BCA Recession, Recovery, Buyers and the Used Car Market Gross weekly earnings by region and gender 700 674 650 634 616 600 581 564 550 s g in n r a e ly k e e w s s o r G 539 529 529 554 543 514 500 488 485 454 450 431 400 350 300 250 Source: ONS So far, the charts have shown a relative imbalance across the country in terms of economic development and relative income levels, all of which may contribute to the ability to afford a new or used car. Overall, the indicators are that from a personal viewpoint, recovery has started, is claimed to be sustainable and, therefore, might be expected to be reflected in the health of the new and used car markets. Automotive industry changes It will be noted that used car sales commonly outnumber new car sales by 3:1 in volume terms (see below). The majority of private buyers settle for a used product, gradually acquiring a younger or more prestigious used product. Hence the importance of the used car sector to the buyer while, to the seller, the used car sector is critical to enable them to release equity in the current vehicle before acquiring a replacement. The volume chart relating new and used car volumes would also suggest that used cars are traded a number of times before they are finally scrapped. The Used Car Market – a report by BCA 63 Recession, Recovery, Buyers and the Used Car Market New vs. used car sales by volume; 2004 - 2013 11 10 9.4 9.7 9.7 8.8 9 8.3 8 Millions 7 9.7 9.5 6.8 7.4 7.3 7.1 6.7 6.3 8.6 9.1 8.6 7.4 7.1 6.6 6.7 2.0 1.9 2.0 2011 2012 6 5 4 3 2.6 2.4 2.3 2.4 2006 2007 2.1 2 1 2004 2005 2008 New 2.0 2009 Used 2010 2.3 2013 Total Source: TNS-BMRB There is a similar disparity between the overall values of the UK’s new and used car markets, currently running at about £6 billion a year, a slight increase over the previous year’s figures. Given that there has been an increase in new car registrations in the review year, yet a proportionally smaller increase in used car sales, one might conclude there is a twofold cause in the difference in total sales value. On the one hand, new car prices have been depressed and there has been a continued weakening of the mix while, on the other hand, as shown elsewhere in the review, used car prices have continued to improve due to both stronger demand and a continuing shortage. New vs. used car market values; 2004 - 2013 45 42.7 40 38.1 £ billion 36.7 35.7 35.0 35 33.9 32.4 33.3 32.4 32.3 32.2 34.2 32.4 32.3 33.0 30.0 30 28.1 28.7 29.0 28.0 25 2004 2005 2006 2007 2008 New 2009 2010 2011 2012 2013 Used Source: SMMT/TNS-BMRB 64 The Used Car Market – a report by BCA Recession, Recovery, Buyers and the Used Car Market The relationship between the value and volume of new and used cars in the United Kingdom market will move over time but such is the importance of the used car market that we are unlikely to return, in the short to medium term to the position where the new car market has a greater value than the used car market. A Sting In the Tail? The foregoing paragraphs suggest the economic status and propensity to consume, even invest, by consumers might be driving a sustainable recovery. However, in the past few weeks a new cloud has emerged on horizon. Diesel emissions. The EU in Brussels has issued new information regarding pollution levels allegedly created by diesel engines and indicated action must be taken to cut such pollution. Given the popularity of diesel-engined cars particularly with fleet operators, sanctions against diesels may have implications for the used car market. Such sanctions may impact negatively on used diesel prices, while the focus may move to petrol-powered cars – with the possibility of higher used petrol car prices. Elsewhere in the report there are implied suggestions of an imbalance of between petrol and diesel powered used ex-fleet cars coming to market. If the economic pressure builds on used diesel car prices fleet operators will need to balance the benefits of lower running costs with the potential reduction in the residual values which might occur over time. The situation has been further complicated by the mayor of London as well as politicians in other major conurbations looking at possible diesel penalties. While it is too early to predict what the impact of sanctions on diesels might be, private car buyers may well start to consider their options. Some initial conclusions This short chapter has sought to highlight a few of the statistical issues associated with the private new and used car sectors and to relate some of the issues raised in the earlier part of this report with the broader market. The recent BCA report ‘The Closer View’ examines a number of these issues in more detail. However, it is clear that the used car market is infinitely more complex than the new car market not only in terms of the sheer age and range of products on offer but also in terms of the quality of product, the mileage and the variety of channels through which that product can be acquired. The Used Car Market – a report by BCA 65 Hard or Soft Landing for Used Car Values Emeritus Professor Peter N C Cooke It would be fair to claim that the provision of both new and used cars for the private sector has undergone profound change since the 2008 recession. Perhaps the biggest change has been the way that private car owners have rethought their car ownership options and how they might fund their vehicle. Conventionally, a new car was aspirational to the majority of private car owners – the cost of a suitable new car was almost invariably beyond their immediate budget. However, this dynamic may have been breached post 2008, as new cars have become realistically more affordable on competitive finance packages. As important, those finance packages may have been something the would-be buyers may not have considered in the past. Add together the aggressive new car pricing and finance deals and to many with secure incomes or employment a new or used car may have migrated from being aspirational to becoming a ‘white good’ and, psychologically being treated differently. The challenge now, as the UK economy moves into a period of sustainable economic recovery, is if this will lead to further changes in terms of private new and used car acquisition; ‘will the recent cohort of first-time new car buyers – traditional buyers of younger used cars – return to buying a used car if new car prices begin to rise and finance rates start to increase?’ The new/used car balance could be claimed to be on a knife-edge, and the rational car owner planning to change their car could move either way. Will the memory, the thrill, of a first new car, outweigh the otherwise rational economic consideration of buying a historically very acceptable, personally suitable younger used car? Equally, how might that prudent buyer factor in the growing risk of increased cost of finance with economic recovery? It would take a major survey to determine how many traditional private motorists have switched from a nearly-new or used car to buying their first new car in recent years. Indirect evidence based on the changing patterns of car finance suggests the number could be quite significant based on growth in personal contract hire over the past few years. The chart shows movements in business and private car finance during the recovery post-recession. While the bulk of the finance methods remain relatively stable, there are methodologies which have moved significantly – the chart shows a slippage in the fleet management of some 100,000 units but with slow burn recovery as the economy recovers. The big movement has been the jump in personal contract purchase.. 66 The Used Car Market – a report by BCA Hard or Soft Landing for Used Car Values? Methods of car finance; 2008 - 2013 1,600,000 1,400,000 1,321,959 1,317,595 1,366,011 1,295,813 1,319,456 1,378,123 1,200,000 Units 1,000,000 793,204 800,000 600,000 400,000 369,048 322,761 324,549 222,222 200,000 0 87,310 32,731 2008 212,644 128,503 26,134 2009 191,559 244,494 204,337 181,764 19,497 26,808 2010 2011 Contract Hire Fleet Management Contract Purchase Personal Contracts 23,939 31,737 2012 2013 Finance Lease Source: BVRLA The growth in personal contract purchase, a method of funding promoted to private car buyers, is shown below. The parc has moved from 87,310 in 2008 to close on 800,000 in 2013 – and is understood still to be rising. UK personal contract hire parc; 2008 - 2013 800,000 793,204 700,000 600,000 Units 500,000 400,000 369,048 300,000 222,222 212,644 200,000 128,503 100,000 87,310 0 2008 2009 2010 2011 2012 2013 Personal Contracts Cars Source: BVRLA Recent growth in low-cost finance may have been justified in terms of supporting new car sales in the UK when they are not selling in the EU, there may be longer-term implications in the used car market. The Used Car Market – a report by BCA 67 Hard or Soft Landing for Used Car Values? New car buyers who have acquired through PCP, and those who have taken cheap loans elsewhere for new cars in the last 3-4 years, may now be coming to the point when those loans are either paid off or the cars due to be returned. The challenge for the next couple of years will be – ‘will those buyers who changed their acquisition habits to take account of shorter term market changes continue with that new philosophy in future or will they revert to their previous practices with regard to changing their cars?’ New car registrations; historic and forecast The chart below shows the trend of new car registrations in the United Kingdom post 2000 and the most recent SMMT forecasts. UK new car registrations; 2000 - 2015 2.56 2.6 2.46 2.58 2.57 2.44 2.4 2.45 2.40 2.34 2.26 2.22 2.2 2.13 1.99 2.0 Millions of cars 2.47 2.04 2.03 0.11 1.94 0.28 1.8 1.6 1.4 1.71 1.92 1.2 1.0 New car sales Scrappage deals New car sales forecast Source: SMMT This oft-interpreted chart shows that registrations peaked in 2003 and again in 2007 but then took a steep drop in 2008. The market reached its nadir in 2009 but was bolstered by the government-driven Scrappage Programme of 2009-2010. The hatched area shows the volume of cars replaced using the £2,000 per unit scrappage incentive. Many of these units went to first-time new car buyers, others were pulled forward sales. Many acquisitions were small budget (Korean) cars which carried five year warranties. Those units are likely to be retained by their owners beyond the conventional replacement period. The concern is not so much with the sourcing of these cars, although the policy did give an unplanned boost to the budget car sector. The issue is that those cars 68 The Used Car Market – a report by BCA Hard or Soft Landing for Used Car Values? acquired through scrappage deals are likely to remain with their proud owners far longer than a conventional purchase. Why should those owners change their new small cars, commonly with exceptional five year warranty or service coverage included, and likely to be driven small annual mileages rather than the more conventional 10,000 miles of the private car? The other side of the drop in new car registrations and the gradual return of sales is the ‘Used Car Supply Gap’ as identified earlier represents maybe as many as two million cars that were never registered. While the recession held down demand for new and used cars, the two must be assumed to be in near equilibrium and any imbalance in supply and demand would have be balanced by the change in used car prices. Prices at auction suggest there was an imbalance in favour of a shortage of supply measured by the increase in prices at auction. Used car prices at auction; 2008 - 2014 £8,000 £7,500 £7,361 £7,476 £7,000 £6,451 £6,500 £6,188 £5,905 £6,000 £5,880 £5,500 £5,000 £4,836 £4,500 Apl Oct Jan-14 Apl July Oct Jan-13 Apl July Oct Jan-12 Apl July Oct Jan-11 Apl July Oct Jan 10 Apl July Oct Jan-09 Apl July Jan-08 £4,000 Source: BCA Historically, this phenomenon of a used car supply gap has happened at previous recessions and recovery periods but, because more previous recessions have not been so prolonged or so deep, normal market mechanisms have taken care of rebalancing the market. A new replacement paradigm? As shown at the start of these notes, there has been a significant growth in the take up of contract purchase for private car buyers. New car sales in mainland Europe have been poor and the UK psyche loves nothing more than a bargain – whether that is cheap finance or aggressively priced new cars – or both. Offer the two together The Used Car Market – a report by BCA 69 Hard or Soft Landing for Used Car Values? and one can stimulate the new car market beyond a natural growth rate even if such an environment eventually has to be exited. The result? Post 2008 there has been explosive growth in the PCP parc with the manufacturers offering exceptional three and four year finance packages to new car buyers. If would-be buyers had an retailable trade-in, then all the better as the used car market badly needed the supply. In market terms, there is a parc of perhaps three-quarters of a million cars being provided through personal contract hire schemes which will return to the used car market over the next two to three years. Many of these owners will have had a new car for the first time. Psychologically during that period they may well have demoted the car from a ‘capital spend’ item in the household to ‘white good’ status. Now that new car prices are generally quoted as a monthly payment rather than a one off capital sum, will new car buyers be happy to continue these monthly payments and take a new replacement car or will they return to the nearly-new? The impact of this phenomenon may take time to flush through the market. Potential impact on used car market? It is important to try to predict the impact of such a possible step change in the market and identify potential outcomes so contingencies might be put in place if the implications are negative. The immediate impact might be twofold; • There may be a continued demand for new cars as those historic nearly-new car buyers desert their previous buying habits and buy a new car for the second time. • An over-supply of younger used cars could be created as the usual buyers are buying new. Manufacturers, dealers and used car retailers will need to be able to recycle without impacting on used car prices. A critical task of the used car industry may be to bring forward a significant element of the traditional ‘second time used car buyer’ to become a ‘first time used car buyer’ to fill that vacuum created by those who have switched to new cars. The numbers involved over 3-4 years may not be huge by industry standard and a recovering economy may give part of the target buyers confidence to acquire the higher quality units. Other forecasts have suggested the market will be well able to absorb the apparent increase in younger used cars coming to market. However, for that to be the case, the economy will need to continue to improve and the used car market have the increased capacity to absorb these incremental units. 70 The Used Car Market – a report by BCA Hard or Soft Landing for Used Car Values? The majority will come into franchised dealers as trade-ins and in a variety of condition, mileage and quality as well as specification. Thus the choices may be relatively limited in terms of preparing the best for stock, if they match local needs, or auctioning the remainder. If parts of the market look as if they may have excess units returned, those sent to auction units may well be moved to different parts of the country where used car demand patterns are different. The auction houses and OEM supported closed auctions may well have an important role to play in this market transition. Transitional or strategic change? Whether one is talking a one-off step change or whether this is a transitional change that may flush easily through the system is open to debate. The important issue is to be aware of the signs and be ready to respond to them. The availability of cheap money will clearly be an important factor as will the potential opportunity of excess vehicle supply if EU new car markets do not recover. Equally important will be the rate of domestic economic recovery and ongoing expectations of stability. If the step change to a group of traditional nearly-new used car buyers moving to new cars with finance does take place and continues to the second and third car, there could be ongoing industry and market changes beyond this paper. Buyers have become more market savvy Private new car buyers have become more market savvy and many have had the taste of a new car of their own for the first time. Perhaps the car is losing at least part of its aspirational status and purchased out of cash flow rather than with a capital sum – borrowed or self-generated. Will buyers follow that new car syndrome as part of an improving life-style or will they feel the quality of used cars and the delightful experience of acquiring a used car at least matches that of a new car – and respond accordingly? The Used Car Market – a report by BCA 71 Used LCVs and Economic Recovery Emeritus Professor Peter N C Cooke The mantra that ‘economic recovery is here to stay’ is likely to be intensified by the Conservatives, in particular, in the run-up to the May 2015 General Election. There is no denying, however, expectations on the economic recovery are encouraging at the time of writing. Earlier in the report we discussed the expectations for a steady year-on-year growth in GDP. Equally important, current forecasts also show a marked fall in unemployment, and continued growth in new business start-ups and self- employed businesses. The true drop in unemployment has become a somewhat controversial topic of late. There has been a significant number of companies where wage levels and employee hours have been cut. This allowed businesses to retain skilled staff until economic recovery would ultimately lead to a shortage of skilled labour. These ‘slack hours’ will be absorbed and put to productive use as recovery builds up rather than recruiting additional staff. Rise in LCV demand The improving economic scene is giving a boost to the used LCV market, and small and medium-sized enterprises (SMEs) remain positive about future prospects. The prospect of massive infrastructure projects such as HS2 which will also generate thousands of construction jobs. A-road improvement schemes and house building projects in the pipeline will serve to improve confidence in small businesses serving the civil engineering and construction industries. The building and associated trades are some of the biggest buyers of used LCVs, so demand for LCVs is likely to remain strong for the foreseeable future. Additionally, the continued growth in online shopping and home delivery services has created another layer of increased LCV demand. LCVs and the state of the economy During the economic crisis, businesses reined back. Capital expenditure was slashed; to focus on essentials and capital projects already in progress. New LCVs associated with business growth were culled and planned expansion was invariably achieved by keeping existing units longer. New LCV registrations peaked at 338,000 in 2007 when the economy was in a period of rapid growth – falling steeply thereafter to a 15-year low of 186,000 units in 2009 – see overleaf. 72 The Used Car Market – a report by BCA Used LCVs and Economic Recovery UK new LCV registrations; 2000 - 2015 350 338 330 323 327 309 304 300 Supply Gap 289 271 266 260 Thousands of units 254 250 314 240 239 223 200 186 150 100 Source: SMMT As a crude measure new LCVs not sold during recession and economic downturn, and failing to enter the used LCV stock parc, are in the region of 400,000 units. UK LCV parc, average age Deterioration in the LCV parc can be seen both in terms of slowing overall growth and the rising average age of vehicles. UK LCV parc/average age 2007 - 2015 4.00 7.97 3.50 6.87 7.01 6.83 7.08 6.69 7.40 8.21 7.55 9.00 8.00 7.00 6.00 5.00 2.50 4.00 2.00 Average age Millions Cars 3.00 3.00 2.00 1.50 1.00 3.39 3.42 3.45 3.47 3.51 3.52 1.00 3.60 3.69 3.76 0.00 Millions Average age Source: SMMT/Buckingham The Used Car Market – a report by BCA 73 Used LCVs and Economic Recovery The marked change in the LCV parc may have wider implications in terms of the service requirements and quality of vehicles entering the used supply chain. The chart below shows how the age profile of the LCV parc has changed since 2000, with substantial growth in the number of older units on the roads in recent years. LCV parc by age segment; 2000 - 2015 2000 1820 1719 1750 1617 1502 1500 1401 Thousand units 1,284 1,310 1250 1,143 1,168 1,162 1,140 1,151 1,322 1,175 1000 926 904 852 629 500 482 656 522 456 478 2000 2001 670 686 601 562 719 641 627 632 613 504 934 903 870 874 843 658 636 813 780 750 1319 1,239 745 851 687 656 732 617 686 644 629 717 764 607 593 566 552 460 473 490 501 2012 2013 400 250 0 2002 2003 2004 2005 2006 0-2 2007 2008 3-5 2009 6-8 2010 2011 2014 2015 9 plus Source: SMMT Buckingham LCV parc 3-5 years/6-8 years; 2009 - 2015 The used LCV 1000 934 market is still 903 900 steep fall in new LCV volumes 700 slow pace of 764 717 THousands of recession and 843 813 800 following the onset 874 870 851 suffering from the 732 686 658 636 617 600 500 400 recovery thereafter. The 3-5 300 year LCV parc 200 2009 tumbled 300,000 over five years to 2010 2011 3-5 years 2012 2013 2014 2015 6-8 years Source: SMMT/Buckingham 636,000 units at the end of 2013. Although volumes in this parc sector will begin to recover in 2014 and 2015 as higher new car volumes feed through – it will still be 200,000 units below 2009’s record high figure. Used LCV stock in the 6-8 year group has yet to feel the full brunt of the sharp drop in new LCV volumes. From a high of 874,000 in 2012, this segment is destined to tumble to 617,000 units by the end of 2015 – triggering difficulties for retailers and businesses who rely on an adequate supply of used LCVs from this sector. 74 The Used Car Market – a report by BCA Used LCVs and Economic Recovery The low level of new LCV registrations has affected the country’s LCV franchises in different ways. This following chart compares the size of the 5-year LCV parc at the end of 2009 with that of 2013. This will have implications regarding the range of used LCVs which will be available over the next few years UK LCV 5-year LCV parc; 2009/2013 vs. 2004/2009 Citroen Fiat Ford Isuzu Iveco Land Rover Mercedes Mitsubishi Nissan Peugeot Renault Renault Trucks Toyota Vauxhall Volkswagen -160,000 -140,000 -120,000 -100,000 -80,000 -60,000 -40,000 -20,000 0 20,000 40,000 Source: SMMT/Buckingham There were 395,000 fewer 0-5 year-old LCVs on the country’s roads at the end of 2013 than five years earlier. Some brands have clearly been more affected than others with significant implications for customer retention on both the LCV sales and service front for some time to come – and the supply of retailable used LCVs. LCVs at auction The charts overleaf shows how average LCV values at auction dropped steeply at the height of the 2008 recession to a low of £2,772 in December 2008, recovering strongly during the following year and breaking through the £5,000 mark in the middle of 2013. According to BCA, “Competition remains very strong for retail quality used stock, and values for the best quality units remain exceptionally strong, typically outperforming guide expectations by some considerable margin. Buyers particularly like LCVs with a good useable specification or specialist equipment and there is always strong demand for Lutons, dropsides and tippers.” The Used Car Market – a report by BCA 75 Used LCVs and Economic Recovery “However, vendors should also be aware that vehicles presented for sale with damage, in poor colours or with excessive mileage need to be realistically valued if they are to sell first time.” Longer term value growth in the used LCV sector can be seen when comparing 2014 to 2012. Average values have risen by £1,181 (27.5%) over the 24 month period as the shortage of good quality stock continues and demand increases as economic conditions improve. Average LCV auction values; 2008 - 2014 £6,000 £5,500 £5,399 £5,000 £4,789 £4,585 £4,272 £4,500 £4,146 £4,000 £3,764 £3,500 £3,117 £3,000 £2,500 Feb May Aug Nov Feb May Aug Nov Feb May Aug Nov Feb May Aug Nov Feb May Aug Nov Feb May Aug Nov Feb May Source: BCA The SME sourcing implications from higher auction prices are strategic in that they will form the basis of prices which franchised dealers and used LCV retailers will look to achieve for their used LCVs – after preparation costs and mark-up is taken into account. LCV finance The market has changed radically since the recession in that finance patterns for new LCVs have changed significantly. Indeed the ongoing used LCV supply gap may have been offset to an extent by the growth of LCV funding. While not all SMEs would be able to afford finance deals for a new LCV, given the rise in LCV auction prices, the purchase decision in terms of a new or used vehicle has become more complex? A new LCV with the associated warranty, current technology and operating economics could be very tempting compared with a lower-specification, refurbished used LCV. Total cost of vehicle availability may become the defining measure of the future. 76 The Used Car Market – a report by BCA Used LCVs and Economic Recovery Figure 9 shows the way that the LCV finance fleet has changed over the past few years with the market growth of contract hire. Other finance options, such as contract purchase, finance lease and PCP, have also grown significantly. LCV finance parc; 2008 - 2013 250,000 239,408 237,169 222,346 200,000 185,368 171,364 140,815 Units 150,000 100,000 85,374 67,652 66,823 56,516 50,000 36,693 42,997 36,328 24,265 16,975 26,513 13,897 16,073 5,772 8,070 0 2008 2009 2010 2011 Contract Hire Fleet Management Contract Purchase LCVs Personal Contracts LCV 2012 2013 Finance Lease LCV Source: BVRLA It is interesting to see the LCV personal contract purchase fleet jump from virtually nil in 2012 to nearly 14,000 units 12 months later – a sign that manufacturers are extending car tactics into the new LCV market? A number of implications arise for manufacturers, franchised dealers and SMEs from the changes in finance options. As long as new LCV prices are comparatively low and finance is aggressively priced, dealers and manufacturers are likely to seek to build margin from their finance business. Strategic issues for used LCV retailers The used LCV industry will continue to evolve; of that there is no doubt, but what strategic issues do players – whether intermediaries supplying used LCVs or endusers – need to consider; The following may have longer term implications that need to be addressed; • How sustainable are the sources of used LCVs to match the volume, quality and price requirements from buyer? How might vendors enhance their profile – or does it need to change? The Used Car Market – a report by BCA 77 Used LCVs and Economic Recovery • When did operators last address the new/used LCV mix in their operation – whether selling such units or operating them? Given the change in used LCV units coming to market – do they need to review their profile? • Given the UK economy is in a period of sustained recovery, what will be your LCV capacity requirements – what product mix do operators need to fulfil requirements – new, used or short-term rental? Have operators developed plans to meet those needs? • The car market, new and used, has been transformed over the past four years by cheap and aggressive finance products. What have been the implications of such changes within the LCV sector? What opportunities have arisen? What might be the implications of a rise in interest rates? 78 The Used Car Market – a report by BCA BCA – A Connected Marketplace BCA – A Connected Marketplace BCA is the UK and Europe’s largest vehicle marketplace, employing over 4,000 welltrained and highly motivated staff to deliver a wide range of services to buyers and sellers of used vehicles. (bca.com) BCA facilitates the transaction between the professional buyer and professional seller in the wholesale used-vehicle market. Buyers include car supermarkets, franchise dealers, independent dealers, light commercial vehicle dealers and used-vehicle traders. As the largest used-vehicle marketplace BCA is able to fulfil buyers sourcing needs due to our volume and diversity of stock. Vendors include manufacturers, contract hire and leasing companies, rental companies, finance houses, dealerships, traders and car buying services. BCA has grown to become Europe’s leading used vehicle marketplace, selling 1 million vehicles per annum. BCA acquired webuyanycar, the car buying service, in 2013 and AutosOnShow.TV and Trade-Outs in 2014. BCA have over 60 years operating experience of a multi-channel exchange that provides an efficient and effective platform for matching vendors and buyers in the B2B used vehicle market. Operating in 13 countries at over 200 physical locations, BCA consistently delivers the best residual values and highest conversion for our vendors driven by the needs of our buyer base, our multi-channel reach and operational excellence. We provide buyers with the broadest choice of stock by volume, marque, grade, age and mileage through regular sales programmes and both physical and digital channels. BCA fuels the exchange and is committed to growing the marketplace for the benefit of its customers. BCA offers a range of bespoke remarketing products and services to the used vehicle sector. BCA’s physical auction programme delivers volume and choice for buyers and speed, efficiency and market leading returns for sellers. With BCA Live Online delivering even more buying power, BCA Appraisal and Autograde ensures vehicles are accurately appraised and graded, with BCA Assured powered by the AA building buyer confidence. Underpinning this, BCA Logistics manages 1 million collections and deliveries in the UK, with over 400k single moves annually and the acquisition of NKL in 2013 added driver, storage and refurbishment capacity. Over 130,000 ‘end-of-life’ inspections are conducted annually in the UK, making BCA Logistics a vital service provider to the UK vehicle industry. BCA Smart Prepared provides a range of pre-sale preparation services to the remarketing industry, valeting over 700,000 vehicles annually, as well as carrying out vehicle MOPs (machine operated polishes), Smart Repairs, trade name deletions and mechanical and bodyshop repairs. The Used Car Market – a report by BCA 79 BCA – Partnering with Buyers and Sellers to Power the Market BCA sets the pace for online sales offering a choice of routes to market with Live Online, Bid Now, Buy Now, and e-Auction meaning BCA is operating 24/7, 365 days a year. Key E-Sales enablers include the award-winning cloud-based BCA Dealer Pro service, BCA Video Appraisals and BCA Auction View, a sophisticated search engine that brings sellers and buyers together in the digital space. BCA fully embraces mobile technology, allowing our customers to trade on the move and pay online. BCA’s market leading inventory management service, Fleet Control Monitor (FCM), is built on robust, flexible technology offering control and transparency for volume fleet operators. FCM integrates with existing systems and is adaptable for business needs, giving asset owners visibility across the fleet, allowing forward planning and cost control. BCA DocuSafe holds all relevant vehicle documents for volume fleet operators, such as V5 and MOT, meaning these valuable documents are stored safely, with backups, and can be produced at short notice when required. The system stores over 300,000 documents, with 440,000 document movements annually. BCA Dealer Pro is a unique cloud based service developed specifically for retail dealers with 3 modular components. Appraise Pro delivers consistent and objective appraisals via mobile technology, powered by BCA Autograde, BCA Market Price delivers accurate real time valuations using the UK’s largest used vehicle databank and Smart Sell offers a seamlessly linked and integrated remarketing process for dealers to sell in the wholesale market. BCA Dealer Pro integrates with other dealer systems, such as lead management and provenance systems, to improve overall dealer efficiency, and enables all data captured to be used in any sales channel. BCA Partner Finance is the specialist buyer funding service, offering support to independent car retailers, small car supermarkets and individual dealers who struggle to secure financial support from the banks and other traditional lenders to fund their purchases. BCA Partner Finance funds 100% of auction purchases including fees through an affordable and flexible finance scheme, allowing smaller dealers to compete in the wholesale market and helping to energise their retail business. BCA offers a range of bespoke outsourced services, including Remarketing Managing Partner, affinity sales/driver sales, stock market and fleet repatriation services, de-fleet management, Pan-European remarketing partner, offsite sales programmes and logistics partner. BCA has listened to its customers and is focussing on delivering services that meet their needs, whether they are a buyer or seller. By constantly measuring customer satisfaction and benchmarking service levels, BCA works with its customers to deliver effective outcomes in a highly competitive marketplace. BCA delivers a connected marketplace that fuels the exchange. 80 The Used Car Market – a report by BCA Statistical Data This section of the Used Car Market Report includes data taken from the 2014 TNSBMRB International survey of 4,000 UK car owners, providing an insight into their views and preferences in buying or owning a used car. It also supplies background information on the Consumer Perspective and Regional sections of the report, and allows readers to draw comparisons with their own views and experience of the UK used car market. NB All responses are percentages. The Used Car Market – a report by BCA 81 Statistical Data Q How many cars are in your household? Women 17-24 25-34 35-44 45-54 55-64 AB C1 C2 D E One Total 43% 43% 42% 27% 41% 46% 44% 47% 47% 40% 47% 49% 42% 27% Two 21% 24% 19% 13% 21% 26% 30% 22% 16% 33% 21% 22% 14% 3% 5% 6% 5% 11% 1% 4% 8% 8% 2% 9% 5% 5% 2% 1% 31% 27% 34% 49% 36% 24% 18% 23% 36% 17% 28% 23% 42% 69% Three or more None Men 51 Yorks & Humb 50 North West 38 West Mids 40 East Mids 42 East Anglia 47 15 5 14 3 20 5 21 4 24 4 33 10 40 33 25 37 32 15 Scotland North One 39 Two Three or more None 65+ 39 South West 43 South East 45 25 12 37 5 21 6 22 7 12 1 15 19 30 26 48 Wales London 38 Q Have you bought a new or used car recently? 82 Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Yes, new in 2009 or earlier 3% 3% 3% - 1% 3% 2% 5% 6% 4% 2% 3% 3% 1% Yes, new in 2010 2% 2% 2% - 0 3% 2% 3% 2% 2% 2% 1% 0 1% Yes, new in 2011 2% 2% 3% 1% 2% 2% 2% 5% 2% 5% 1% 2% 1% 1% Yes, new in 2012 2% 2% 2% 0 2% 2% 4% 3% 2% 3% 2% 2% 2% 1% Yes, new in 2013 3% 4% 3% 1% 2% 4% 5% 3% 4% 5% 3% 2% 2% 1% Yes, new in 2014 2% 3% 1% 2% 2% 3% 1% 2% 2% 3% 3% 1% 1% 0 Yes, used in 2009 or earlier 5% 5% 5% 1% 4% 3% 9% 7% 7% 5% 5% 6% 6% 3% Yes, used in 2010 3% 3% 3% 3% 4% 4% 4% 1% 3% 4% 4% 3% 2% 0 Yes, used in 2011 4% 4% 3% 1% 4% 5% 7% 3% 2% 5% 3% 4% 4% 2% Yes, used in 2012 5% 6% 5% 2% 6% 7% 8% 6% 3% 5% 7% 6% 4% 3% Yes, used in 2013 9% 10% 8% 8% 9% 11% 14% 8% 5% 13% 8% 11% 5% 3% Yes, used in 2014 6% 7% 5% 6% 8% 8% 6% 7% 3% 7% 4% 9% 5% 4% No 55% 52% 58% 78% 57% 48% 40% 50% 60% 41% 56% 50% 65% 82% Scotland North Yes, new in 2009 or earlier 3 3 Yorks & Humb 3 North West - West Mids 1 East Mids 3 East Anglia 2 5 South West 6 South East 4 Yes, new in 2010 2 2 Yes, new in 2011 2 2 2 - 0 3 3 1 2 2 2 3 2 2 2 2 5 2 5 1 Yes, new in 2012 2 Yes, new in 2013 3 2 2 0 2 4 3 1 2 2 4 3 2 3 2 4 5 3 4 5 3 Yes, new in 2014 Yes, used in 2009 or earlier 2 3 1 2 5 5 5 1 2 3 1 2 2 3 3 4 3 9 7 7 5 5 Yes, used in 2010 3 3 3 3 4 4 4 1 3 4 4 Yes, used in 2011 4 4 3 1 4 5 7 3 2 5 3 Yes, used in 2012 5 Yes, used in 2013 9 6 5 2 6 7 8 6 3 5 7 10 8 8 9 11 14 8 5 13 8 Wales London 2 Yes, used in 2014 6 7 5 6 8 8 6 7 3 7 4 No 55 52 58 78 57 48 40 50 60 41 56 The Used Car Market – a report by BCA Statistical Data Q What most strongly influences the type of used car you would consider buying? Personal experience of particular make \ model Views of friends or family Internet shopping, consumer advice sites Test drive Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E 28 28 28 14 26 28 40 37 19 36 27 26 22 8 26 22 30 30 32 31 23 19 18 25 29 24 26 24 16 17 15 18 22 18 18 13 6 17 20 14 11 11 16 16 16 17 20 16 17 15 12 18 19 12 13 13 Classified used car websites 11 14 7 11 14 12 10 10 5 12 9 12 7 10 Used car showroom\sites Consumer reports \ programmes (e.g. Which?, Watchdog) 10 11 9 8 11 9 16 6 12 11 9 10 14 10 10 10 10 9 10 10 11 12 8 9 15 8 4 5 Cars you see on the street 9 9 9 8 10 9 14 9 4 9 8 10 12 10 Motoring magazines 7 9 6 9 7 7 7 7 7 9 7 6 6 6 6 6 7 4 7 9 9 5 3 8 6 7 4 2 4 5 4 4 4 6 4 4 4 4 5 4 5 3 4 4 4 6 4 4 4 2 6 5 5 3 2 4 4 4 3 9 5 4 2 2 - 2 3 6 4 5 Car TV shows 4 5 2 8 4 3 3 2 1 4 4 2 4 6 Other 8 6 10 7 4 7 8 10 13 9 6 8 13 6 Franchised \ used car dealer websites Car manufacturer adverts Advice from the selling franchised \ used car dealer Social Media (i.e. Facebook, Twitter) Scotland North Yorks & Humb North West West Mids East Mids East Anglia Wales South West South East London 24 40 31 28 24 40 37 34 27 27 13 18 28 28 27 33 31 19 28 26 28 19 14 - 17 15 16 24 15 9 12 18 21 16 15 15 11 18 19 34 14 16 17 11 Classified used car websites 6 11 7 15 10 9 21 12 13 11 9 Used car showroom\sites Consumer reports \ programmes (e.g. Which?, Watchdog) 16 18 8 5 8 8 18 11 9 10 13 10 9 12 15 11 11 14 2 6 11 7 Cars you see on the street 7 14 16 7 11 6 18 5 5 8 9 Motoring magazines 3 2 6 14 9 3 8 3 9 7 11 7 5 4 4 2 3 8 18 4 9 8 2 7 6 3 4 2 2 6 2 6 6 2 3 9 2 4 5 - 4 7 5 2 - 2 2 6 3 3 10 3 8 3 2 Car TV shows 4 4 3 2 7 4 11 - 1 4 2 Other 16 3 7 4 6 6 5 13 13 9 4 Personal experience of particular make \ model Views of friends or family Internet shopping, consumer advice sites Test drive Franchised \ used car dealer websites Car manufacturer adverts Advice from the selling franchised \ used car dealer Social Media (i.e. Facebook, Twitter) The Used Car Market – a report by BCA 83 Statistical Data Q Which of the following will have a strong influence on the way you search for your car? Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Price range 59 60 58 65 65 60 61 55 45 63 59 57 53 54 Brand (e.g. Ford BMW) 41 45 36 34 41 38 45 52 36 48 43 35 34 24 Model (e.g. Fiesta,) Location (e.g. miles from home, driving time.) Variant (specification level) 35 34 35 26 37 36 42 35 29 37 37 33 31 25 21 22 19 20 23 22 24 20 15 19 24 20 26 12 17 17 17 13 14 18 23 14 19 20 15 18 14 15 Type of seller 11 10 13 8 11 11 17 9 11 13 11 10 9 13 52 Yorks & Humb 64 North West 61 West Mids 55 East Mids 57 East Anglia 75 46 36 46 43 53 60 27 42 37 31 31 38 22 20 25 22 23 8 20 17 19 12 15 7 12 8 6 Scotland North Price range 61 Brand (e.g. Ford BMW) 38 Model (e.g. Fiesta,) Location (e.g. miles from home, driving time.) Variant (specification level) Type of seller 63 South West 53 South East 61 32 32 43 31 59 41 39 36 22 24 25 18 17 22 14 16 37 13 18 21 11 16 - 8 16 11 13 Wales London 53 Q What were the crunch factors that affected your decision to buy your latest used car? 84 Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Price 37 38 37 51 43 44 30 24 38 36 41 31 51 31 Make/model of vehicle 36 36 36 17 31 38 45 38 36 44 38 31 24 31 Mileage (low) 25 24 26 12 33 20 30 19 27 24 28 24 22 20 Engine size 18 19 17 27 23 20 15 16 11 15 20 19 19 17 Body type 17 20 14 12 16 21 16 14 21 19 16 16 13 23 Age of the vehicle 17 17 16 12 17 15 18 21 15 21 16 13 16 12 Insurance group 12 13 10 37 8 14 10 8 3 7 16 13 11 11 Specification 11 14 7 14 6 7 13 11 16 14 6 13 6 17 Fuel option 11 12 9 - 16 16 8 10 7 8 10 12 14 13 Safety 9 6 12 11 8 9 15 5 3 11 8 8 11 3 Colour 7 6 8 8 5 5 9 8 6 6 11 5 4 3 31 Yorks & Humb 41 North West 40 West Mids 55 East Mids 33 East Anglia 13 32 37 32 35 36 51 28 30 20 19 22 26 Engine size 17 9 24 10 24 Body type 8 20 26 15 Age of the vehicle 15 24 13 Insurance group 10 14 9 Scotland North Price 37 Make/model of vehicle Mileage (low) 24 South West 37 South East 40 28 37 47 36 23 17 34 35 20 31 11 26 14 10 24 14 15 37 - 6 19 21 7 10 13 18 27 25 13 17 17 9 23 1 31 15 9 8 10 Wales London 40 Specification 9 4 11 6 4 14 18 16 10 18 4 Fuel option 17 12 11 5 8 13 28 3 15 6 10 Safety 7 6 9 12 8 - 24 3 8 10 10 Colour 6 12 9 8 8 4 - 11 6 8 1 The Used Car Market – a report by BCA Statistical Data Q What influenced your decision to buy your used car from that particular dealer? Right car at best possible price Got a good deal on the car Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E 39 42 36 42 24 48 48 39 32 52 33 28 41 38 26 28 24 42 29 19 28 24 23 19 27 38 23 22 Local and convenient 21 24 19 21 22 12 23 19 27 30 21 16 6 5 Could trade in my old car Dealer reliable and trustworthy Have bought a used car from them before Easy negotiation, lack of sales pressure Staff friendly, helpful and professional Good aftersales service 19 18 19 17 21 24 16 19 17 19 21 16 18 11 18 19 17 17 18 17 25 8 17 21 23 11 7 19 15 16 14 - 14 5 18 20 18 10 19 15 24 8 14 15 13 25 16 14 18 10 8 15 20 9 4 4 13 15 11 18 9 13 14 10 14 16 12 9 19 10 11 13 9 - 20 4 16 7 9 15 11 7 7 9 Recommended by friend 9 13 4 6 13 13 9 3 8 7 8 11 13 13 Wide choice of vehicles They had the car\make of car I wanted Offered a warranty or vehicle had warranty 8 5 11 25 13 10 6 - 7 4 15 7 3 12 6 5 8 8 14 6 6 5 1 7 10 3 - - 5 8 3 - 4 4 5 - 12 3 7 4 9 8 Scotland North Yorks & Humb North West West Mids East Mids East Anglia Wales South West South East London 20 58 41 27 40 55 52 32 37 42 31 22 46 30 29 38 11 - 28 21 36 28 9 24 33 4 36 16 50 10 23 17 17 12 24 15 - 25 21 51 22 10 23 5 20 20 22 20 32 14 40 9 13 11 - 14 - 17 15 13 14 33 5 16 13 15 13 11 28 12 16 4 40 - 6 11 23 13 20 19 11 10 5 10 5 26 8 24 18 20 7 8 7 13 39 9 11 3 - 19 11 15 11 17 - - 4 12 4 9 10 4 14 3 11 1 14 12 3 7 13 4 - 14 - 8 4 14 6 - 11 - 6 21 - 1 - - - 11 17 5 - Right car at best possible price Got a good deal on the car Could trade in my old car Dealer reliable and trustworthy Local and convenient Have bought a used car from them before Staff friendly, helpful and professional Offered a warranty or vehicle had warranty Wide choice of vehicles Good aftersales service Easy negotiation, lack of sales pressure Recommended by friend They had the car\make of car I wanted Q What type of car did you last purchase? Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Off road/4 x 4 5 6 5 1 3 7 8 5 2 6 6 5 1 3 Saloon 19 22 16 8 12 17 11 35 34 16 14 28 23 17 Estate 12 18 5 3 5 16 19 15 6 18 7 14 10 - Hatchback 44 38 51 70 54 36 45 25 44 40 56 33 51 47 M.P.V/People carrier 8 5 11 3 13 11 7 5 5 8 10 4 8 18 Sports car/coupe 6 5 6 5 10 4 5 6 2 6 5 7 3 3 Prestige e.g. Jaguar 0 0 -- -- -- -- -- -- 1 1 -- -- -- -- Micro/City Car 2 1 3 3 1 4 2 2 1 2 0 3 2 5 Other 3 4 2 2 1 3 3 6 4 4 1 4 2 5 The Used Car Market – a report by BCA 85 Statistical Data Q What type of car did you last purchase? Off road/4 x 4 5 4 Yorks & Humb 7 - South West 7 Saloon 31 14 15 10 24 23 28 28 21 14 12 Estate 11 11 10 14 14 9 17 7 12 9 18 Hatchback 33 56 44 55 46 37 30 36 48 49 38 M.P.V/People carrier 5 4 13 7 6 10 15 6 5 10 4 Sports car/coupe 6 5 5 4 5 6 9 14 5 4 2 Prestige e.g. Jaguar -- -- 2 -- -- -- -- -- -- -- -- Micro/City Car 1 - - 2 - 3 - 4 - 6 1 Other 8 6 3 4 - 3 - 5 - 2 8 Scotland North North West 5 West Mids 4 East Mids 10 East Anglia - Wales South East 3 London 13 Q Which of these reasons influenced you to buy a used car rather than a new car? Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Couldn't afford a new car 32 34 31 45 39 36 33 25 18 21 37 34 40 34 Used better value for money Lower depreciation with used cars Always buy used cars 22 24 19 17 24 25 25 24 16 32 21 21 14 8 15 17 12 4 14 15 24 18 13 20 18 12 9 6 12 14 10 7 10 13 16 16 11 14 12 13 12 6 Needed a car quickly More choice when buying a used car 6 6 6 9 6 6 8 4 4 7 7 7 7 1 4 5 3 2 4 5 5 3 3 4 4 5 5 2 34 Yorks & Humb 34 North West 33 West Mids 37 East Mids 30 East Anglia 24 21 17 19 14 19 32 10 15 19 14 16 27 7 16 10 12 12 6 7 4 3 8 3 4 3 1 4 Scotland North Couldn't afford a new car 25 Used better value for money Lower depreciation with used cars Always buy used cars Needed a car quickly More choice when buying a used car 28 South West 40 South East 30 49 19 22 26 11 38 8 16 14 4 15 6 9 16 14 11 8 12 2 8 7 4 7 14 5 1 4 5 Wales London 34 Q How likely is it you or a member of your family will buy a car in the next year? 86 Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Certainly will 4 4 3 8 6 4 3 2 0 3 6 4 3 0 Quite likely 10 11 9 12 11 11 12 11 5 12 12 11 8 3 50:50 chance 8 9 8 12 12 8 10 9 3 8 10 10 7 5 Unlikely Certainly not in the next 12 months Won't be buying a car in the future Don't Know 25 26 24 24 29 27 29 26 17 29 29 24 21 13 18 19 17 16 12 22 19 18 18 24 14 19 17 10 33 29 36 25 27 25 27 32 54 21 27 30 41 65 3 2 4 4 3 2 1 3 4 2 3 3 4 3 The Used Car Market – a report by BCA Statistical Data Q How likely is it you or a member of your family will buy a car in the next year? 4 Yorks & Humb 2 North West 3 West Mids 1 East Mids 6 East Anglia 20 7 11 8 11 13 6 5 10 7 10 5 24 9 34 17 25 16 19 13 19 18 40 54 28 43 3 2 2 2 Scotland North Certainly will 1 Quite likely 8 50:50 chance 8 Unlikely Certainly not in the next 12 months Won't be buying a car in the future Don't Know 1 South West 4 South East 3 12 14 9 9 7 6 9 11 9 31 19 17 25 27 32 26 21 28 22 16 9 35 19 26 30 23 31 31 0 - - 5 3 3 7 Wales London 3 When you come to buy a car is it most likely to be: Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Used car, petrol 38 38 37 54 36 35 38 33 28 35 40 38 37 41 Used car, diesel 27 30 23 18 32 32 31 24 19 26 25 30 29 25 Used car, hybrid 3 4 2 3 4 4 3 5 1 2 5 3 3 5 Used car, alternative fuel Nearly new (up to 9 months old) used car, petrol Nearly new (up to 9 months old) used car, diesel New car, petrol 1 1 1 0 0 1 1 3 1 2 0 1 2 1 3 3 4 3 3 2 4 3 5 5 3 2 3 1 3 2 3 1 4 5 2 3 3 3 3 3 3 - 6 5 8 6 3 4 6 8 11 9 6 4 6 4 New car, diesel 4 5 4 2 5 3 6 7 4 5 6 4 2 2 New car, hybrid 0 1 0 1 1 1 1 -- -- 0 1 0 -- -- Don't Know 14 11 17 11 11 14 8 12 27 13 11 16 15 20 33 Yorks & Humb 39 North West 37 West Mids 34 East Mids 35 East Anglia 41 28 South West 40 South East 45 18 20 29 29 36 30 28 30 26 2 4 2 5 5 1 21 - 5 3 2 Used car, alternative fuel Nearly new (up to 9 months old) used car, petrol Nearly new (up to 9 months old) used car, diesel New car, petrol 2 - 1 2 1 8 - - 1 1 1 2 6 2 7 - 4 4 - 5 4 3 2 1 4 4 3 2 2 8 3 5 1 2 7 3 New car, diesel 6 11 8 6 6 7 4 10 3 7 4 4 5 7 6 6 6 - 4 New car, hybrid 1 2 -- -- -- -- 1 -- -- -- -- 2 Don't Know 13 23 13 15 13 9 11 14 13 10 21 Scotland North Used car, petrol 35 Used car, diesel 26 Used car, hybrid Wales London 35 Q If low or 0 interest (finance) is available would you consider buying a new car instead of a used one next time you change? Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Certainly 12 11 13 11 13 11 13 13 9 15 12 9 11 8 Quite likely 23 23 24 30 23 28 24 20 13 26 25 23 18 14 Unlikely 25 27 22 27 28 25 25 21 24 25 26 24 24 27 Certainly not 32 33 31 23 28 28 34 38 42 27 31 36 38 33 Don't know 8 6 10 9 8 8 3 8 12 7 6 8 9 18 The Used Car Market – a report by BCA 87 Statistical Data Q If low or 0 interest (finance) is available would you consider buying a new car instead of a used one next time you change? 12 25 Yorks & Humb 11 24 North West 15 24 West Mids 12 21 East Mids 15 23 East Anglia 49 26 18 19 15 32 13 24 38 37 35 29 44 6 7 9 11 6 6 Scotland North Certainly Quite likely 10 34 Unlikely Certainly not Don't know 6 22 South West 8 20 South East 14 19 26 30 23 27 37 21 36 38 32 19 4 6 11 8 8 Wales London 15 21 Q If you buy a car in the future, where do you think you will get it from? Franchised dealer (part exchange) Private sale Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E 27 28 25 26 23 24 30 31 28 34 26 24 22 13 23 27 18 26 29 28 22 20 7 19 22 27 28 26 Franchised dealer (buy direct) Independent used vehicle dealer (buy direct) Internet trader 22 21 24 12 25 17 28 24 30 27 25 20 12 13 9 9 10 11 9 7 13 7 10 10 9 10 10 7 9 11 6 16 12 12 4 5 3 8 8 10 8 9 Family or friend Independent used vehicle dealer (part exchange) Car supermarket 7 6 8 14 8 9 5 4 2 6 8 4 9 14 7 6 7 2 5 6 12 7 9 7 8 6 7 3 6 6 5 4 8 7 7 5 2 7 5 5 5 4 Auction 3 4 3 4 6 5 2 2 1 3 3 4 4 4 Other 4 3 5 7 4 3 3 5 5 4 2 7 6 4 Don't Know 12 10 14 14 11 10 7 10 20 8 13 12 11 23 Franchised dealer (part exchange) Private sale 88 Total Scotland North Yorks & Humb North West West Mids East Mids East Anglia Wales South West South East London 33 27 18 26 21 42 4 31 21 33 25 12 13 22 34 23 22 27 16 24 24 24 Franchised dealer (buy direct) Independent used vehicle dealer (buy direct) Family or friend 22 26 30 28 19 19 32 28 21 20 15 4 14 6 15 19 5 - 3 17 9 7 6 3 7 12 5 11 16 1 4 11 11 Internet trader Independent used vehicle dealer (part exchange) Car supermarket 5 3 3 13 4 4 12 2 7 9 12 5 8 8 5 9 5 - 17 12 7 1 - 5 4 4 6 9 6 5 6 6 7 Auction 2 2 2 6 1 3 - 3 4 6 3 Other 10 3 4 2 2 3 5 4 3 5 4 Don't Know 11 16 15 9 13 6 6 15 14 9 16 The Used Car Market – a report by BCA Statistical Data Q If economic recovery continues, what might you look for when you change car? Car with better fuel consumption Car with lower road tax Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E 21 20 22 23 24 23 24 20 15 20 19 25 24 18 19 20 18 22 19 22 19 20 14 17 20 18 29 14 Same type of car 18 18 18 11 12 19 24 20 20 21 18 19 13 13 Best possible purchase price 14 16 13 12 12 12 19 17 11 16 15 13 14 11 Car with lower CO2 Car with lower maintenance costs Smaller car 12 13 11 10 13 14 14 12 8 12 15 9 11 6 10 10 9 12 10 8 8 14 9 9 11 12 9 4 9 9 10 9 7 11 9 8 12 10 9 9 6 8 Used car instead of new car Best possible part--exchange price Bigger car Higher specification\ performing car Low interest finance 9 9 9 6 9 8 7 14 7 9 8 7 13 10 8 8 7 1 10 7 12 5 10 7 8 10 7 8 7 6 7 9 15 9 5 3 1 5 7 7 10 6 6 8 4 9 9 5 7 3 2 6 6 7 2 3 5 4 6 9 3 8 5 3 2 5 7 2 3 3 New car instead of used car 5 5 4 3 6 4 6 4 4 6 4 4 4 3 Car with lower depreciation 4 5 3 1 3 6 4 4 4 5 6 3 2 2 More prestigious marque 2 3 1 2 2 3 2 3 0 4 1 2 1 0 Car with better fuel consumption Car with lower road tax Scotland North Yorks & Humb North West West Mids East Mids East Anglia Wales South West South East London 17 18 23 22 28 21 47 17 20 18 15 14 17 14 21 19 20 19 49 32 16 13 Same type of car 12 17 30 13 15 24 25 17 22 19 8 Best possible purchase price 16 9 20 12 12 12 14 11 13 16 15 Car with lower CO2 Car with lower maintenance costs Smaller car 15 4 11 13 11 10 16 5 11 13 14 7 12 12 9 14 11 5 8 5 11 11 5 3 7 10 12 9 20 6 8 12 7 Used car instead of new car Best possible part--exchange price Bigger car Higher specification\ performing car Low interest finance 17 11 9 6 8 6 13 7 9 8 6 11 7 11 6 5 8 18 9 9 5 7 6 10 9 8 5 8 3 5 6 7 5 8 5 4 3 6 6 11 3 6 8 3 10 - 2 5 6 2 16 5 6 3 4 New car instead of used car 9 1 2 7 3 4 9 6 3 5 4 Car with lower depreciation 4 3 4 2 6 5 - 3 4 5 5 More prestigious marque 3 - 2 3 2 3 - 1 1 3 2 The Used Car Market – a report by BCA 89 Statistical Data Q Would you consider selling your car directly for cash from any of the following channels? Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D Auto Trader 20 24 15 28 30 25 19 18 3 20 22 20 15 9 Ebay Local newspaper advert\website Franchised dealer 12 16 8 16 16 19 12 8 3 9 12 17 12 10 8 9 7 4 9 12 5 8 8 10 6 8 11 3 8 7 9 6 13 6 6 12 4 10 9 5 4 4 Used Car Trader 7 8 7 6 8 10 9 9 3 7 8 7 12 4 Small local garage webuyanycar.com or similar service Used car supermarket Non--franchised used car dealer Auction National newspaper advert\website No 7 5 9 3 6 8 6 8 9 7 7 8 8 3 4 5 2 6 3 3 5 6 2 5 5 4 1 - 3 2 4 1 4 4 5 2 2 3 4 3 2 1 2 3 2 5 1 1 3 2 4 4 2 2 3 2 2 3 1 6 4 2 1 1 1 3 2 2 2 - 2 2 1 1 2 2 2 - 2 1 2 2 1 2 45 42 48 39 32 40 46 46 63 43 44 47 45 57 Don't know 8 7 10 11 9 6 9 10 9 8 9 8 9 11 North West 18 West Mids 15 East Mids 24 East Anglia 35 Scotland North Auto Trader 6 23 Yorks & Humb 23 Ebay Local newspaper advert\website Franchised dealer 9 9 10 7 11 18 19 2 9 9 3 15 8 7 1 8 9 7 Used Car Trader 5 6 2 7 5 Small local garage webuyanycar.com or similar service Used car supermarket Non--franchised used car dealer Auction National newspaper advert\website 4 6 8 9 4 4 3 1 - 3 1 No Don't know E 9 South West 15 South East 23 15 11 14 12 37 11 5 4 4 6 5 5 11 11 5 7 14 7 11 7 12 6 4 16 4 9 8 3 3 8 8 4 3 2 3 3 2 5 2 4 5 - 5 3 6 1 2 5 1 1 - 5 3 3 3 - 1 4 5 4 - - 1 2 3 6 - 4 2 1 1 - 1 2 1 0 71 45 48 48 43 46 33 44 44 42 35 - 15 8 11 8 5 - 15 11 8 12 Wales London 24 Q Which, if any, of the following reasons explains why you would consider selling your car for cash? A better price than trading in the car Negotiate a better deal on new/used car No longer needed a car To realise part of the car's value in cash\part as deposit Could not afford to run or maintain car Needed cash for household expenses\other reasons Using alternative forms of transport instead of a car 90 Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E 42 43 42 41 41 51 44 36 35 43 46 42 31 36 37 37 37 42 44 28 35 43 34 38 43 27 41 36 16 14 18 16 15 10 16 19 23 15 17 16 18 7 13 11 16 4 9 20 14 17 8 16 10 13 10 11 6 6 6 11 9 4 6 1 3 4 7 6 5 13 4 3 4 5 4 4 3 3 2 2 4 4 4 6 4 3 4 2 5 3 5 1 4 3 2 6 5 2 The Used Car Market – a report by BCA Statistical Data Q Which of the following reasons explains why you would consider selling your car for cash? Scotland North Yorks & Humb North West West Mids East Mids East Anglia Wales South West South East London 42 31 55 48 60 43 68 48 35 41 33 37 38 42 39 39 40 36 90 28 26 30 16 27 6 22 7 19 10 5 9 15 20 13 12 15 12 22 13 6 30 13 8 13 6 16 - - 5 14 1 8 11 3 3 4 - - 3 5 3 1 - 15 4 2 4 2 - 2 - 4 3 - 5 8 3 A better price than trading in the car Negotiate a better deal on new/used car No longer needed a car To realise part of the car's value in cash\part as deposit Could not afford to run or maintain car Needed cash for household expenses\other reasons Using alternative forms of transport instead of a car Q Would you consider any other alternative to owning a car outright? Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E Public Transport 9 9 8 15 4 6 7 6 14 9 7 8 10 12 Company Car 4 5 2 6 8 3 3 2 - 5 4 3 2 - Bicycle 4 6 1 10 3 5 3 2 1 4 5 3 3 1 Short-- term lease 3 2 3 1 1 3 3 2 3 3 3 2 1 2 Motorbike 2 3 1 5 1 2 3 1 - 1 2 3 2 2 Shared Car Ownership 1 0 2 2 1 3 1 1 - 2 0 1 1 - Car rental 1 1 0 2 1 1 0 1 1 1 1 1 - 1 Car Club 1 1 1 2 1 1 1 - - 1 1 1 1 - Other 16 17 15 12 15 15 14 20 16 19 14 12 17 20 None 60 55 65 41 61 60 66 59 62 55 60 65 62 57 Don't know 4 4 4 9 4 3 2 7 4 4 5 5 3 7 2 Yorks & Humb 3 North West 11 West Mids 13 East Mids 8 East Anglia 9 2 4 4 1 5 4 - - 4 8 5 2 Short-- term lease 4 3 3 2 1 Motorbike 5 - 1 2 Shared Car Ownership 2 - 1 Scotland North Public Transport 8 Company Car Bicycle 4 South West 9 South East 8 15 2 2 3 4 10 2 6 1 3 3 4 5 3 2 1 3 - 7 1 - 1 6 2 - - 7 3 - 1 1 Wales London 14 Car rental - - 1 0 1 2 - 1 - 1 3 Car Club 1 2 0 1 - - - - 1 - 5 Other 47 2 10 7 12 14 26 2 11 24 8 None 34 85 71 64 59 68 26 79 67 55 53 - 4 5 8 2 2 - 5 6 5 6 Don't know The Used Car Market – a report by BCA 91 Statistical Data Q How do you think technology will affect motoring in the next five years? Cars more fuel efficient Electric cars more commonplace Safety will improve Drivers more dependent on visual/audio aids Cars constantly connected to the internet Increased distractions Insurance decrease because of telematics Passengers occupied with in-car entertainment Fewer delays due to route planning technology Cars more fuel efficient Electric cars more commonplace Safety will improve Drivers more dependent on visual/audio aids Cars constantly connected to the internet Increased distractions Insurance decrease because of telematics Passengers occupied with incar entertainment Fewer delays due to route planning technology 92 Total Men Women 17-24 25-34 35-44 45-54 55-64 65+ AB C1 C2 D E 49 53 45 39 45 48 54 55 49 58 48 42 51 34 47 52 41 44 47 47 52 52 38 54 43 45 41 42 34 38 29 35 30 39 34 36 29 34 35 36 30 21 29 30 28 24 27 29 34 34 23 34 29 26 26 17 17 22 12 15 18 24 19 14 11 22 16 17 13 6 16 16 15 17 20 18 14 16 10 18 12 17 16 13 15 19 11 10 14 17 16 15 15 16 15 16 12 11 14 13 14 15 18 18 14 10 7 13 13 17 13 10 7 8 5 6 8 9 5 4 7 7 5 9 6 5 46 Yorks & Humb 56 North West 56 West Mids 51 East Mids 65 East Anglia 66 53 South West 56 South East 39 58 38 49 41 44 54 66 44 44 44 42 30 35 35 41 40 33 50 27 37 30 22 24 15 32 28 33 38 45 27 25 31 17 17 10 21 14 17 18 33 11 20 16 16 18 14 23 19 12 14 19 13 21 18 23 13 13 18 15 20 12 9 20 14 12 10 12 12 8 15 15 25 18 11 15 12 9 9 4 3 4 15 6 5 11 6 5 7 Scotland North 46 Wales The Used Car Market – a report by BCA London 26 Research The BCA Used Car Market Report 2014 is based on information from the Society of Motor Manufacturers and Traders (SMMT) and many other trade and industry sources in the UK and across Europe. In addition, a consumer survey was carried out by TNS-BMRB International, based on interviews with 4,000 respondents, representative of the UK adult population aged 17 years and over. Fieldwork for this research was undertaken in June 2014. The Used Car Market Report was written and produced for BCA Vehicle Remarketing by Emeritus Professor Peter N C Cooke and the automotive team at The Centre for Automotive Management, University of Buckingham Business School, The University of Buckingham, Buckingham, MK18 1EG Copyright BCA 2014 Any part of this report may be reproduced for non-commercial purposes subject to acknowledgement. Any organisation wishing to use this report – in part or in whole – for commercial gain, should firstly obtain permission from the Public Relations Department at BCA. Telephone: +44 (0) 1252 878555 Web site: bca.co.uk E-mail: tim.naylor@bca.com The Used Car Market – a report by BCA 93