colombian banks
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colombian banks
COLOMBIAN BANKS COVERAGE Financial Services June 12, 2014 PFDAVVNDA (BUY / COP 31,800); PFBCOLO (HOLD / COP 29,600); BOGOTA (HOLD / COP 71,750) Central America: The Promised Land for Colombian Banks? This is our first Colombian Banking Sector Report we present our investment thesis for the industry, and analyze each bank’s outlook and fundamentals. Our Top Pick in the industry is Davivienda (BUY / Target Price COP 31,800 / 6.1% upside), followed by Bancolombia (HOLD / TP COP 29,600 / 6.9% upside) and Banco de Bogota (Initiating Coverage HOLD / TP COP 71,750 / 4% upside). Banks vs. Colcap 125 115 105 95 The next 2 years will be focused on consolidating and increasing profitability of acquired banks. We expect improving efficiencies and rising ROAEs in Bancolombia, Davivienda and Banco de Bogota (although timing will differ between them), explained by a cooling of inorganic growth and strategies focused on consolidation and profitability. Rising interest rates during 2014-2015 and lower cost of funding derived from financial inclusion (retail funding), will boost mid term NIMs and ROAEs. Underlying inflation is poised to pickup in Colombia and CA, leading to higher key rates towards the end of 2014. Besides, lagging financial inclusion and governmental programs aimed to increase it, offer an attractive retail customer base potential and fast expansion perspectives (penetration). We believe Colombian banks’ experience in financial inclusion will set the base for the successful replication of innovative models throughout CA, to the extent that particular regulations allow. Infrastructure investments and a sharp rise in housing demands across the region will overhaul economic performance and loan dynamics. In fact, Colombia’s GDP is expected to accelerate driven mainly by 10 years of investments (planned) amounting to US$27 billion in infrastructure megaprojects, of which ~80% will be financed through debt (banks, pension funds, development agencies). In addition, infrastructure investments and housing deficits in CA will boost loan dynamics as GDP per capita continues to improve. Equity issuances, reserves re-allocation and capitalization will strengthen capital ratios and pave the way for strong growth over the next 5 years. Banco de Bogota and Bancolombia’s recent equity issuances amounted COP 3.96 trillion (US$2 billion), strengthening capital adequacy ratios and paving the way for dynamic financing of infrastructure and housing projects. Additionally Davivienda’s management has hinted its intention to list ADRs between 20152016. International assets are increasingly relevant as they represented 17%-35% of consolidated net loans as of December 2013 (Figure 1). Colombian banks are the biggest players in CA, owning 20.3% of the regional banking system’s combined assets. Our Top Pick for 2014 is Davivienda with a BUY recommendation and a TP COP 31,800 per share (6.1% upside). 85 Banco de Bogota Pref. Bancolombia Pref. Davivienda Colcap Index Source: Bloomberg Figure 1. Loan portfolio 2013 17.2% 82.8% 22.0% 78.0% 35.5% 64.5% Colombia Central America Source: Corporate Filings; SERFINCO S.A. Nicolas Noreña T. Financial Services Analyst nnt@serfinco.com.co (571) 6514646 Ext. 4225 Jose F. Restrepo, CFA Equity Strategist jr@serfinco.com.co (574) 3106510 Jun-14 Mar-14 Sep-13 Dec-13 75 Jun-13 Colombian banks have showed an impressive appetite for Central American (CA) banks with ~US$7 billion in acquisitions since 2006. We will show you why CA represents an excellent opportunity to grow and diversify risk, explained by a positive outlook on the region’s banking systems and economic growth potential. Is CA really that attractive for Colombian banks? We believe it is. The region offers an attractive growth potential and complements Colombian banks’ strategies, opening an investment opportunity for the next 3-5 years due to: Table of Contents 1) Central America: The Promised Land for Colombian Banks?...…………………………………………………………………(Page 3) 2) What Can We Say About Colombia and Central America? ……………………………………………………………………...(Page 4) 3) Who is Where, Doing What?........................................................................................................................(Page 6) 4) Colombian Banks: Nesting Across Central America………………………………………………………………………………….(Page 7) 5) Improving Economic Performance Will Lead to Higher Key Rates and NIMs in 2014-2015………………….…..(Page 8) i) Historically low key rate in Colombia (3.25%) will bounce 225 bps 2014-2015 leading to higher NIMs. ii) Improvements in local economic performance and FED’s policy normalization lead to higher key rates in CA. 5) Boosting Financial Inclusion: GPFI and Governmental Efforts……………………………………………………………...….(Page 9) i) What is financial inclusion? ii) Global Partnership for Financial Inclusion (GPFI) - Alliance for Financial Inclusion (AFI) Maya Declaration. iii) What are regional Governments doing in order to increase inclusion? 6) Financial Inclusion: What is the Region’s Potential?...................................................................................(Page 10) i) Opportunities. ii) Challenges. iii) The question. 7) Alternate Banking Channels and Regional Platforms - Key to Efficiency……………………………………………..….(Page 11) i) Demographics, Government policies and macro perspectives favor the expansion of mobile and online banking. (Page 12) ii) Some Examples of Government Subsidy Programs as Tools for Financial Inclusion. (Page 13) iii) How do Payments Work in Colombia and CA? 2011 FINDEX Sheds a Light; Upcoming 2014 will Confirm Trends. (Page 14) Iv) Our View on the Region’s Potential to Migrate Towards Alternate Banking Channels. (Page 16) iv) SICA - Integrating Central America as a Region. (Page 17) v) Interconnected Payments System (SIP) (Page 18) vi) Tag Along with the Central American Integration - Regional Banking Platforms. (Page 18) 8) Colombia: Transformation is Underway; Heavy Construction and Banks, the Biggest Winners………………(Page 19) 9) The Housing Revolution in Latin America & Caribbean…………………………………………………………………………..(Page 20) 10) Banco de Bogota= Growth + Exposure + Profitability.………..…………………………………………………….……….…..(Page 21) 11) Davivienda: All About Profitability and Growth………….…………………………………………………………….…………...(Page 37) 12) Bancolombia: Getting the Ducks in a Row……………………………………………………………………………………..……...(Page 46) Click on SERFINCO’s logo anywhere in the document to go back to the Table of Contents 2 Central America: The Promised Land for Colombian Banks? This is our first Colombian Banking Sector Report we present our investment thesis for the industry, and analyze each bank’s outlook and fundamentals. Our Top Pick in the industry is Davivienda (BUY / Target Price COP 31,800 / 6.1% upside), followed by Bancolombia (HOLD / TP COP 29,600 / 6.9% upside) and Banco de Bogota (Initiating Coverage HOLD / TP COP 71,750 / 4% upside). We are updating the regression component of valuation for Davivienda and Bancolombia’s TPs to set all the banks with the same market pricing factor. Colombian banks have showed an impressive appetite for Central American (CA) banks with ~US$7 billion in acquisitions since 2006. We will show you why CA represents an excellent opportunity to grow and diversify risk, explained by a positive outlook on the region’s banking systems and economic growth potential. Is CA really that attractive for Colombian banks? We believe it is. The region offers an attractive growth potential and complements Colombian banks’ strategies, opening an appealing investment opportunity for the next 3-5 years due to: Increasing profitability from consolidation and merger of acquired banks. After the most recent acquisitions, there is still plenty of room for consolidation of synergies, efficiencies and organic growth. We expect improving ROAEs in all three banks (although timing will differ between them), explained by a cooling of inorganic growth and strategies focused on consolidation and profitability. Davivienda (profitability approach) and Banco de Bogota (consolidation) are somewhat ahead of the curve, while Bancolombia (expansion) will take a bit more time to accomplish Banistmo’s goals traced by management. Rising interest rates during 2014-2015 and lower cost of funding derived from financial inclusion (retail funding), will boost mid term NIMs and ROAEs. Underlying inflation is already increasing in Colombia and CA, which we expect will lead to higher key rates towards 2H14. Besides, lagging financial inclusion and governmental programs aimed to increase it, offer an attractive retail customer base potential and fast loan expansion perspectives (penetration). We believe Colombian banks’ experience in financial inclusion will set the base for the successful replication of innovative models throughout CA, to the extent that regulations allow. Infrastructure investments and a sharp rise in housing demands across the region will overhaul economic performance and loan dynamics. In fact, Colombia’s GDP is expected to accelerate driven mainly by 10 years of investments (planned) amounting to US$27 billion in infrastructure mega-projects, of which ~80% will be financed through debt (banks, pension funds, development agencies). In addition, infrastructure investments and housing deficits in CA will boost loan dynamics as GDP per capita continues to improve. Equity issuances and reserves re-allocation will strengthen capital ratios and pave the way for strong growth over the next 5 years. Banco de Bogota and Bancolombia’s recent equity issuances amounted COP 3.96 trillion (US$2 billion), strengthening capital adequacy ratios and paving the way for dynamic financing of infrastructure and housing projects. Additionally Davivienda’s management has hinted its intention to list ADRs between 20152016. This report is intended to give investors context about what is CA, its potential, and some key trends in terms of inclusion and payments systems. As well as an overview as to who is who in the region and what is each bank’s strategy to profit from an increasingly attractive region. Next up is a table showing the bank’s forward multiples and our preference order, enabling you to take decisions based both on their stories and their valuations: Table 1. Forward Multiples for Davivienda, Bancolombia and Banco de Bogota and Order of Preference 1. 2. 3. 3 What Can We Say About Colombia and Central America? Table 2. Key macro and demographic figures - Colombia and Central America Source: IMF, SECMCA, Central Banks; Serfinco S.A. CA has undergone an economic and social transformation over the past few years as a region. Goals aimed to strengthen integration have already been accomplished by consolidating intraregional trade, customs and migration controls, educational systems and negotiation processes for the joint acquisition of medications. We expect further advances as the region seeks to sign new political and commercial cooperation agreements, consolidate a regional electric grid with competitive prices and take the integration efforts to the everyday citizen. Besides, countries such as Costa Rica, El Salvador, Guatemala and Nicaragua have signed agreements with the IMF under which their respective governments receive credit, subject to adopting fiscal discipline in their economic policies. The region’s GDP is expected to grow 4.1% between 2014 and 2016, compared to Colombia’s 4.4%. The fact that CA as a whole has the same customer potential as Colombia but only 52% of its GDP, alongside structural reforms and investments to increase competitiveness, welfare and a rising middle-income class make for an attractive region. El Salvador: Infrastructure investments and improving welfare indicators. Investments in infrastructure projects for 2014 contemplate US$650 million in roads and highways, US$51.1 million will be used in transportation and US$41.6 million in housing projects. There is also a potential investment of US$490 million in airport renovation as a part of an 18 year plan (ends in 2032) to position Salvadorian airports above regional peers. 4 Costa Rica: Potential catalyst in infrastructure improvements. Similar to Colombia, Costa Rica has a lagging infrastructure that limits the country’s economic performance. Marcos Camacho, transportation expert from the IDB, stated Costa Rica would need US$10 billion to improve the quality of its infrastructure and match South American countries with better indicators. The newly elected president said he will make infrastructure one of his top priorities in order to restore Costa Rica’s competitiveness. Some announced projects contemplate investments in logistics (US$450 million), road and highways (US$850 million), and education infrastructure (US$167 million). Honduras: Revamping the country’s electric grid and ICT & transportation infrastructure. According to local press and unions the newly elected president has been doing a solid labor in his 100 days of governing, with advances in security, job creation, education and electric transformation. According to the Government, US$5 billion will be invested to reactivate economic performance, funded through public debt and loans from development banks. Panama: Heavy investments on infrastructure, transportation and welfare improvement. The country will continue investing heavily on infrastructure, transportation, energy, healthcare and housing. In that sense, Panamanian Government announced public investments of over US$13.5 billion for the next three to five years in key projects such as: i) US$2.5 billion in infrastructure, ii) US$1.9 billion in transportation projects, iii) US$534 million in new hospitals, and iv) US$417 million in energy related investments. Guatemala: Investments in infrastructure and competitiveness. Guatemala has been trying to launch Public Private Partnerships to restore the country’s transportation infrastructure network. Investments through this vehicle are planned at approximately US$7.4 billion for the next four years. Otto Perez, Guatemala’s current president (20112015) is focused on increasing the country’s position in the Doing Business ranking, to do so he is leading 8 structural reforms to reduce the need of permits, difficulty to open businesses, steps to register property, etc. Guatemala is taking the necessary economic and social steps to reach investment grade over the next 3-5 years. Nicaragua: Reduction of poverty on several fronts. Nicaragua’s Government has an estimated US$3.4 billion investment plan for the 2014-2018 period (focused on transportation infrastructure, sewerage and sanitation, and health and education), and expects to finance it through fiscal expenditure and funds from development banks. BCIE (regional development bank) intends to disburse between US$176.2 and US$220.2 million a year during 20132017 to finance infrastructure (40%), energy (21%), social development (14%), agriculture (13%) and tourism (12%). On May 14, a reform passed the National Assembly’s approval to give a 2.5% Governmental subsidy on housing loans below US$32,000. Estimations from Nicaragua’s Developers Union reveal new home sales could rise by 43% by 2014. 5 Who Is Where, Doing What? Financials as of Mar-14 on individual results; ROAA and ROAE LTM Branches ATMs Clients* Share of Assets Share of Loans Share of Deposits ROAA & ROAE Colombia - 25 banks 844 3,538 +7 20.0% 21.1% 18.1% 1.5% 9.8% 739 1,688 4.2 13.7% 13.4% 13.9% 2.7% 14.0% 577 1,582 4 11.1% 12.3% 11.1% 1.9% 15.1% Combined subsidiaries (not financials) Porvenir clients are not included (8 million) Daviplata users are not included (1.8 million) Panama - 49 banks in Banking System 48 282 0.5 10.7% 11.6% 10.1% -0.2% -2.7% 62 199 0.3 8.1% 5.7% 6.9% 6.0% 21.5% 5 5 n.a. 1.5% 1.5% 1.8% 1.4% 12.1% Combined BAC Intl Bank Inc and BAC Panama El Salvador - 13 banks 98 498 1 27.6% 27.6% 26.7% 2.3% 16.3% 79 263 0.5 11.0% 11.4% 11.4% 1.8% 16.2% 68 217 0.3 14.4% 14.6% 13.6% 1.3% 8.5% Guatemala - 18 banks 233 188 1.1 8.2% 9.5% 8.1% 1.3% 13.5% 173 219 0.6 7.6% 8.5% 7.6% 1.8% 17.2% Bancolombia owns 40% Combined BAC Guatemala and Banco Reformador Costa Rica - 16 banks 97 336 0.8 12.4% 14.1% 12.1% 2.5% 21.6% 28 118 0.2 5.4% 5.1% 4.7% 0.7% 6.7% Honduras - 17 banks 124 323 0.5 13.6% 12.7% 12.5% 1.1% 10.1% 67 74 0.3 7.1% 7.1% 7.0% 0.6% 5.7% Nicaragua - 6 banks 88 165 0.3 22.0% 26.6% 22.6% 3.1% 24.1% Source: Bancolombia, Banco de Bogota, Davivienda; Serfinco S.A. ; *Millions of clients ; Figures of branches and ATMs may differ subject to each bank’s methodologies 6 Colombian Banks: Nesting Across Central America Colombian banks have showed an impressive appetite for Central American assets with approximately US$7 billion in acquisitions since 2006; 2013 being the most active year in M&A as 4 deals were closed. Figure 2. Geographical Distribution of Colombian Banks Figure 3. Timeline of Acquisitions in Central America FL & Caribbean MX HN NC GT ES CR PA PE Bancolombia -Operations in Peru include Leasing, Renting and Fiduciary Davivienda Banco de Bogota -Operations in Mexico include BAC Credomatic’s credit card business Source: BJDesigns, Bancolombia, Banco de Bogota, Davivienda and Serfinco S.A. M&As positioned Colombian banks as key players in the region, setting the stage for a phase of consolidation, where strategies will be focused on the development of synergies, increasing profitability and organic growth. We expect improving efficiencies and rising ROAEs in Bancolombia, Davivienda and Banco de Bogota (although timing will differ between them), explained by a cooling of inorganic growth. These banks plan to achieve their goals through the replication of innovative business and service models in countries where traditional banking is still the reference point. In that sense, technological platform investments made over the last 5 years in Colombia (Core banking, IT integration, online & mobile banking, etc.) will help to increase competitiveness in countries where market share is atomized among many players (Panama) or concentrated in a few competitors (Costa Rica, Guatemala and El Salvador). Table 3. Recent Banking M&A Activity in Central America and Colombia Source: Capital IQ, Bloomberg and Serfinco S.A. 7 Improving Economic Performance Will Lead to Higher Key Rates and NIMs in 2014-2015 Historically low key rate in Colombia (3.25%) will bounce 225 bps 2014-2015 leading to higher NIMs. A bounce of Colombia’s key rate will lead to improving NIMs on asset re-pricing sensitivity. Colombia’s economy will perform increasingly better over the next 4 years on heavy public investments and a recovering international context. Inflation will bounce (+146 bps by 2015) and key rates will pick up (+131 bps by 2015) to control any macroeconomic imbalances that may arise. In that sense, Colombian banks’ balance sheet structure will favor asset re-pricing through a majority of loans pegged to variable rates (inflation -IPC/UVR– and deposits rate -DTF-). Improvements in local economic performance and FED’s policy normalization will lead to higher key rates in CA. Less expansive monetary policy in USA is expected to increase inflation and interest rates in El Salvador (ES) and Panama (PA). Inflation in dollarized economies is linked to inflation in USA, in that sense, expectations of rising prices and rates in USA influence rates in ES and PA. In fact, over the past months, loan rates in those countries have been stabilizing or even increasing. Furthermore, foreign currency loans Guatemala (35% of total loans), Costa Rica (39%), Honduras (26%) and Nicaragua (91%) will also re-price. Figure 4. Interest Rates in ES (3-month average) Figure 5. Interest Rates in PA (3-month average) Source: BCR; Serfinco S.A. Source: Superbancos (Local Banks); Serfinco S.A. CA will benefit from improvements in USA economy due to its relevance as a trade partner and remittance source. CA is heavily reliant on USA’s economic performance as a trade partner and remittance source. We believe an improving context in that country for upcoming years is positive for the region’s trade perspectives, and therefore, its outlook. Figure 6. CA’s Exports by Country of Destination 2004 2013 Source: SIECA; Serfinco S.A. A shift to inflation targeting and lower target ranges might mean rather quick rate hikes to control rising inflation. Costa Rica adopted inflation targeting recently and lowered its target range a 100 bps to 4% ± 1 pp. Underlying inflation picked up by 154 bps to 3.63% between January and May. Costa Rica’s Central Bank (BCCR) increased its key rate by a 100 bps in March and 50 bps in May to 5.25%; mainly explained by a 10% YTD depreciation of the local currency and rising inflation expectations. 8 Boosting Financial Inclusion: GPFI and Governmental Efforts What is financial inclusion? Financial inclusion is the delivery of financial services at affordable costs to sections of disadvantaged and lowincome segments of society. Access, usage and quality indicators allow the measurement of financial inclusion in each country. This topic has gained momentum because studies have proven it accelerates economic growth and employment, redresses income inequality and contributes to poverty reduction. Financial systems with broad coverage allow for a more efficient distribution of capital at lower costs (lower intermediation margins with higher volumes), which along with financial education increase financial penetration (Loans / GDP). Global Partnership for Financial Inclusion (GPFI) - Alliance for Financial Inclusion (AFI) Maya Declaration In 2011, members of the Alliance for Financial Inclusion (AFI) designed the Maya Declaration: a measurable set of commitments to increase financial inclusion. To date, central banks and financial policymakers and regulators from 40 developing and emerging market countries have set targets to increase access to formal financial services for the world’s 2.5 billion people unbanked. Many more AFI members, spanning 90 countries, are expected to make commitments soon. It is worth noting that all Central American countries and Colombia are members. What are regional Governments doing in order to increase inclusion? After AFI members signed the Maya Declaration, several Working Groups were created to gain better understanding of how financial inclusion is evolving and which guidelines are necessary for further development of their countries’ financial systems and Government programs: Table 4. AFI Working Groups and Regional Members Table 5. Regional Advance of Innovative Banking Channels Country Colombia Panama Guatemala Costa Rica El Salvador Honduras Nicaragua Actions taken on innovative banking channels BAs* E-money** Mobile Banking * Banking Agents **Simplified electronic savings accounts and/or transfers Fully functional Some advance No information available Source: Finance Superintendence and Central Banks; Serfinco S.A. Source: GPFI; Serfinco S.A. CEMC - Consumer Empowerment and Market Conduct - 42 members. FIDWG - Financial Inclusion Data Working Group - 35 members. FISPLG - Financial Inclusion Strategy Peer Learning Group - 35 members. MFSWG - Mobile Financial Services Working Group - 47 members. SMEFWG - SME Finance Working Group - 32 members. CA countries have made some advances in innovative banking channels to increase financial inclusion. However, the creation of regulatory frameworks and implementation has been slow. We expect further advances in the development and consolidation of these systems over the coming years. 9 Financial Inclusion: What is the Region’s Potential? Financial Access Indicators Figure 7. Branches per 100,000 adults Figure 8. ATMs per 100,000 adults 81 Ecuador 70 Peru Costa Rica 38 Guatemala 67 55 54 51 47 44 42 Chile 47 Brazil 119 Brazil Panama Average 25 Argentina Panama 24 Mexico Costa Rica 23 Ecuador Honduras 23 Average Chile 17 Colombia 36 Latin America & Caribbean 15 Peru Colombia 15 Latin America & Caribbean Mexico 15 Dominican Rep. Argentina 14 Guatemala 36 33 31 29 28 28 24 20 12 Dominican Republic 10 Bolivia El Salvador 10 El Salvador Paraguay 10 Honduras Bolivia 10 Paraguay Nicaragua 7 Nicaragua Figure 9. Adults with savings accounts(%) 55.9% Brazil 50.4% Costa Rica 42.2% Chile Latin America & Caribbean 39.3% Dominican Rep. 38.2% 36.7% Ecuador 33.1% Argentina Colombia 30.4% Average 29.5% Bolivia 28.0% Mexico 27.4% 24.9% Panama Guatemala 22.3% Haiti 22.0% Paraguay 21.7% Honduras 20.5% Peru 20.5% Nicaragua 14.2% El Salvador 13.8% Source: 2012 GPFI Basic Set of Financial Inclusion Indicators; Serfinco S.A. Average refers to the selected countries in the graph. Opportunities: Colombia and CA still have great potential in terms of increasing financial access. CA and Colombia have high accessibility to financial services, but low access in terms of adult population with savings accounts. We believe there is a vast potential in terms of new clients. The implementation of inclusion focused strategies is vital to get on with the trend and generate significant growth in client bases. Challenges: As always, the challenges to increase access to financial services can be overcome with a mix of financial education by official and private entities and a banking system able to attract new people. And as we previously noted, advances are already being made throughout the region. The question: Are Colombian banks going to be able to attract new clients and grow them into potential customers for liability products? Figure 10. Adults with Credit Card (%) Figure 11. Adults with Debit Card (%) Source: 2011 FINDEX - World Bank ; Serfinco S.A. Source: 2011 FINDEX - World Bank ; Serfinco S.A. 10 Alternate Banking Channels and Regional Platforms - Key to Efficiency Lower intermediation margins, tougher regulations and market volatility have led banks to seek alternative ways to improve efficiency and profitability in a sustainable manner. Colombian banks have been riding the wave of technological innovation as a tool to compensate for lower intermediation margins, tougher regulations and market volatility affecting returns. This has been accompanied by a changing framework that enables and regulates alternate banking channels. Over the last few years, this has become a popular topic in emerging markets since evidence shows African and other emerging countries have managed to reduce inequality indices and boost financial inclusion through these innovative methods of payments, insurances and savings. Figure 12. Payments Ecosystem and International Success Stories Payments Ecosystem Source: MagTek Confidential and CGAP; Serfinco S.A. Technological innovations and the promotion of usage are key to improving efficiency as they make banking less dependent on physical access and lower use of capital intensive channels. Traditional banking models offered access almost solely through branches and ATMs, which are capital intensive due to the cost of expanding them to rural and isolated populations. However, technological transformation has enabled banking to reach people through their mobile phones, smartphones, PCs and BAs. These are capital efficient investments since they require a onetime heavy investment and further small maintenance and update investments. However, they can be easily replicated and we are confident of their positive perspective. Figure 13. What Are Mobile Payments - Mobile Payments Today Source: Mobile Payments Today 11 Demographics, Government policies and macro perspectives favor the expansion of mobile and online banking. Latin American countries have young populations (digital natives), a strong reduction of poverty and indigence, a rising middle income class, strong broadband internet growth and high mobile phone penetration, that combined, favor the adoption of new technologies. Figure 14. Distribution of Population by Age Group and Poverty and Indigence Indicators in Colombia and CA Colombia Costa Rica El Salvador Guatemala Honduras Nicaragua Panama Source: CEPALSTAT; Serfinco S.A. 12 Expansion of mobile phones and broadband internet has been very fast in Colombia and CA over the last 10 years. This is a result of Governmental efforts to reduce inequality and give equal technological access to large portions of the population. We believe these programs will continue strengthening over the upcoming years. For example, Colombia is the first Latin American country to implement Smart Schools, a technological innovation designed to revolutionize learning through tablets (83,367 given and 1 million budgeted for 2014) and computers (449,730 given and 219,270 budgeted for 2014) and promote in-class connectivity. Government managed to increase the country’s fiber-optic connectivity fivefold in 4 years with a coverage of 96%. In 2014, 1.9 million families of the lowest social stratus will receive a COP 300,000 (US$155) a one-time month subsidy to pay for broadband subscription or buy computers/tablets. It is worth mentioning Colombia has the cheapest PCs in the continent due to tax and tariff reductions. Figure 15. Mobile cellular subscriptions (per 100 people) Figure 16. Internet users (per 100 people) Source: 2012 Development Indicators - World Bank ; Serfinco S.A. Some Examples of Government Subsidy Programs as Tools for Financial Inclusion Colombian Government started the “Familias en Accion” program back in 2000 and modified it in 2011, changing its name to “Mas Familias en Accion”. This is a cash transfer program aimed to reduce poverty and income inequality through the formation of human capital and improving the lives of poor and vulnerable families. According to National Planning Department (DNP) estimates, the absence of this program would increase extreme poverty by 1.2 percentage points and Gini would be 50 bps higher. The program has a COP 2 trillion (US$1.1 billion) budget for 2014 and Government expects to reach 2.6 million families. In CA similar programs are starting to be implemented. A Government program was recently approved in El Salvador and granted to Tigo Money. Camara Salvadoreña de la Industria de la Construccion (CASALCO Construction Union) signed an agreement with Tigo to promote payroll payments of more than 23,222 employees through Tigo Money. According to company figures there are already between 5,000 and 6,000 people receiving their salaries through the platform. The company has more than 420,000 clients, 1,400 nation-wide authorized points (BAs) and monthly transactions of ~US$20 million. This mobile carrier launched its e-money platforms in 2011 and has presence in Guatemala, Honduras and El Salvador. 13 How do Payments Work in Colombia and CA? 2011 FINDEX Sheds a Light; Upcoming 2014 will Confirm Trends World Bank started the Global Financial Inclusion Database in 2011, which measures how adults in 148 countries save, borrow, make payments and manage risk. The 2014 Global Findex will be released in April 2015. There are some interesting trends revealed about how Latin Americans relate to their financial systems and the growth potential in mobile, online and BAs usage when compared to other countries and regions. Figure 17. Distribution of Deposits Made by Banking Channel Source: 2011 FINDEX - World Bank ; Serfinco S.A. Figure 18. Distribution of Withdrawals Made by Banking Channel Source: 2011 FINDEX - World Bank ; Serfinco S.A. 14 Figure 19. Usage of Alternate Banking Channels Source: 2011 FINDEX - World Bank ; Serfinco S.A. Figure 20. Usage of Mobiles to Send and Receive Remittances Source: 2011 FINDEX - World Bank ; Serfinco S.A. 15 Our View on the Region’s Potential to Migrate Towards Alternate Banking Channels We expect innovative banking channels to gain relevance in Colombia and CA as they are progressively gaining track as an option to improve efficiency in a sustainable manner. They offer several advantages when compared to traditional channels, where we would like to point out the following: Fewer customer service representatives are needed, saving money and resources. Mobile device and online banking usage might help increase customer loyalty since they make content available anywhere and at any time. Young populations (digital natives) are more inclined to use technology and they are just entering the financial system as potential customers, enabling the construction of long-term relations with the bank. Figure 21. Evolution of Number of Branches and Banking Agents (BA) in Colombia 100% 100%6,000 5,398 4,921 80% 4,419 4,487 50,000 45,000 5,102 5,000 80% 4,518 40,000 33,419 4,000 60% 30,000 60% 3,000 40% 40% 2,000 20% 20% 1,000 4,880 19,410 20,000 34.7% 9,698 10,000 5,617 5.8% 0%0 0% 2008 2009 2010 2011 Nation-wide Branches 2012 2013 0 2008 Y/Y Growth 2009 2010 Nation-wide BAs 2011 2012 2013 Y/Y Growth Source: Banca de las Oportunidades ; Serfinco S.A. We believe CA has a large potential in terms of expanding the customer base with debit cards and thus, incentivize ATM usage. Guatemala and Honduras’ heavy reliance on bank tellers is explained by both the lack of debit cards and the weak ATM infrastructure evidenced in the per 100,000 adults access metrics. However, the number of transactions through BAs and their amounts in Guatemala rose by 19.1% and 26.2% in 2013. As for Honduras, there is no recent information but we believe the usage of ATMs and alternate channels may have risen over the past two years since the Superintendence of Finance, Central Bank and private banks have led intensive financial inclusion and education campaigns. As a matter of fact, as of 2011 Honduras was the heaviest user of banking agents among Colombia and CA as a channel to make withdrawals and deposits. Nicaragua, Honduras and Guatemala have low levels of urban population (50%-60%) and low internet access indicators. Nonetheless, mobile phone penetration is almost at a 100% in all of them, opening a very interesting opportunities to migrate payments from cash and bank tellers to mobile phones. 16 SICA - Integrating Central America as a Region The Central American Integration System (SICA) is the institutional framework of regional integration in CA, created by the States of Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua and Panama. Subsequently, Belize joined as a full member; in 2013, The Dominican Republic did likewise. Colombia was recently accepted as a regional observer, alongside 20 additional countries such as Brazil, Mexico, Chile, Peru and USA. Source: SICA What has SICA accomplished? Consolidation of intraregional commerce of goods and services. Creation of a Central American Monetary Agreement to harmonize and gradually lead to the convergence of macroeconomic, credit and exchange rate policies to a regional monetary and financial integration. Creation of a regional Interconnected Payments System (SIP) in US$ useful for both people and financial institutions. Representation of the region as a negotiating block. On migration, SICA achieved the free movement through the CA-4 Agreement between Guatemala, El Salvador, Honduras and Nicaragua, which has allowed the reduction of customs and migration controls. Security committees and the establishment of a regional perspective (complementing national level policies). SICA’s Consultative Committee, groups business, labor, academic sector and civil society groups (regional level). Significant advances on the harmonization of the educational systems, to strengthen the productive capacity of CA and allow its citizens to benefit from the integration process. Establishment in Spain of the Central American Tourism Agency (CATA); its effectiveness has resulted in the increase of multi destination tourists coming to the region. Creation of an integrated negotiation process for the joint acquisition of medications, leading to substantial savings. Where is SICA going? Coordinate and help execute the Monetary Policy Cooperation Plan between the region’s Central Banks. Coordinate and help execute the Monetary Policy Cooperation Plan between the region’s Central Banks. The European Union – Central America Association Agreement that goes beyond Free Trade, and includes political dialogue, cooperation and commerce. Efforts are being made for the implementation of the Central America Security Strategy, in order to provide a transnational solution to organized crime and drug trafficking. Sustainable Energy Strategy seeks to influence the energetic market of the region, through the development of sustainable energy initiatives, rational and efficient use of electricity, broad access in rural areas, as well as production and use of bio fuels. We expect large advances in this front over the course of the next 3 years. SICA has created a series of mechanisms to increase citizen participation as well as “socialization” forums, to collect opinions and proposals for national Governments to include on the policy making process. 17 Interconnected Payments System (SIP) SIP started operations January 3, 2011 as a regional intent to move forward with the consolidation of CA as an integrated region. It aims to strengthen the member countries’ payments systems as to develop a regional payments system. SIP’s purpose is to offer automated mechanisms that enable participants (commercial and central banks) real-time electronic clearance of their operations, derived from intraregional payments in US$ with a fixed US$5 fee per transaction. Available transactions include remittances, bill payments, import clearance and others. Costa Rican banks have not yet decided their course of action regarding the affiliation to SIP. Figure 22. SIP Direct and Indirect Members (Selected) Central Banks Guatemala Honduras El Salvador Nicaragua Dominican Republic Source: Dominican Republic Central Bank, SECMCA and Google Images; Serfinco S.A. Tag Along with the Central American Integration - Regional Banking Platforms As CA develops towards an integrated region, banks will tag along with the creation and evolution of regional corporations, intra-regional remittances (from labor mobility), trade transactions, etc. We believe, the demographic, macro and technological trends are positive for banks in CA, enabling the expansion of Colombian banks as important regional players. Furthermore, innovative products, increasingly better service models, rising customer satisfaction scores and customer-centric marketing strategies will allow Colombian banks to position themselves as local players. After discussing this scenario with management from companies within our coverage universe we noted their confidence on this topic to be an important catalyst enabling the expansion of cross-selling and increasing the average number of products per client. We believe the shift to alternate channels and the creation of regional platforms are key to unlocking never seen before efficiency ratios. This innovative business model cannot be compared with the traditional banking we are accustomed to. However, we rather have a conservative stance in our estimations and project better efficiency ratios, although not out of the ordinary. 18 Colombia: Transformation is Underway; Heavy Construction and Banks, the Biggest Winners Local Government will initiate the construction of infrastructure projects with US$27 billion of investments made mostly between 2015 and 2023. After years of having poor and lagging infrastructure in Colombia (ranked 130 out of 148 countries in quality of roads according to the World Economic Forum) when compared to other economies in the region (only ahead of Paraguay), a huge revolution of the infrastructure sector is under way with several megaprojects. Construction phase is expected to start late 2015, led by the 4G Program and the PPP initiatives (Public Private Partnerships), under which US$23.5 billion in roads are estimated to be invested until 2023. Other, less certain, Government plans include US$3.05 billion in railroads, US$840 million in ports and US$270 million in airports; amounting a total investment of over US$27 billion. Colombian financial system (banks, pension funds, development agencies) could finance up to 80% of the US$27 billion. Colombian banks are the most favored entities to benefit from infrastructure development and investments. 4G and PPP contracting schemes have a less risk than the prior because equity requirements for constructors were raised from 10% to 20% of the project’s total value and the disbursement of payments from the Government is made on the delivery of completed sections. The idea is to grant concessions after consulting communities, obtaining environmental licenses and land acquisitions (pre-construction) in an intent to transfer risks from licensees, constructors and financers to the Government. This, should lower risks in the construction and operation phases, but it would extend the pre-construction phase. However, regulation has not come through fully yet. Figure 23. 4G Project Financing Structure Source: Asobancaria; Serfinco S.A. Colombian Banking Association (Asobancaria) and management from different banks estimate that financing for 4G and PPP projects will add 1.5% to the system’s loan portfolio growth -on average- over the next 5 to 8 years. The projects’ financing needs are big when compared to the size of financial institutions at 69.2% of technical capital and 13.1% of the system’s outstanding gross loans as of Mar-14. This could set some restrictions over the system’s capacity to disburse such amount. However, this risk has been moderated through 3 mechanisms: 1) new regulation raised the maximum exposure to an individual client from 10% to 25% of a bank’s technical capital, 2) equity issuances and reserves re-allocation are going to be made over the course of the next 2 years to increase Tier I capital and strengthen technical capital and 3) structured finance proposals could enable standard securitization of projects through credit enhancement, facilitating loan rotation. Recent regulation enabled intangible assets and accounts receivable (among others) as guarantees for loans and created the National Guarantees Registry to make transactions more efficient and transparent. Asobancaria expects the full implementation of this reform will enhance financial inclusion (usage of financial products by Micro enterprises and SMEs, increasing competitiveness through leverage) and lessen credit risks, lowering allowances, provision expenses and therefore reduce interest rates. 19 The Housing Revolution in Latin America & Caribbean Latin American & Caribbean countries have considerable housing deficits and low financial penetration levels, which will enable growing mortgage and housing leasing demands from a rising middle-income class. In Colombia, growth of housing projects, housing demands and subsidy programs (“100.000 houses” and interest rate subsidies for low-middle value mortgages - FRECH) will increase financing needs. During 2013, the housing loan portfolio (mortgages, securitized loans, leasing and Fondo Nacional del Ahorro) increased 19.4% to COP 40 trillion or 5.6% of GDP. We expect this segment to reach 6.4% of GDP in 5 years, with a positive outlook. Figure 24. Housing Deficits Across Latin America & Caribbean Figure 25. Mortgages / GDP (2013) Source: IADB Study: Latin America & Caribbean face an increasing housing deficit (2012). As a percentage of families. Source: Superintendences of Finance and Titularizadora Colombiana; Serfinco S.A. Figure 26. GDP Per Capita (US$ Thousand) Estimations Figure 27. Usage of housing loans Source: World Bank’s FINDEX 2011; Serfinco S.A. Source: Adjusted for PPP - IMF’s WEO 2013; Serfinco S.A. Colombian banks have presence in 3 of the 5 fastest growing countries in terms of GDP per capita adjusted for PPP for the next 5 years. Colombian banks are going to profit from a rising purchasing power and shifting consumption trends as CA countries are becoming evermore globalized. These countries have signed several free trade agreements (CAFTA-RD, SICA, ACS, FTAA and potentially Pacific Alliance) and are increasingly important in international trade due to their strategic geopolitical location. 20 BANCO DE BOGOTA COVERAGE Financial Services June 12, 2014 BOGOTA / HOLD / COP 71,750 per share Financial Information and Multiples ROaA ROaE P/BV* P/E* Div. Yield* 2011 1.79% 21.3% 2.05x 12.3x 3.29% 2012 1.78% 18.1% 2.00x 11.8x 3.30% 2013 1.55% 15.8% 2.22x 15.7x 3.00% 2014E 1.50% 15.4% 1.99x 13.4x 3.48% *At period's closing price. Expected multiples at 6/11/14 closing price. Source: Bloomberg and SERFINCO S.A. estimations Banco de Bogota vs. Colcap 115 110 105 100 95 90 85 Banco de Bogota Colcap Index Source: Bloomberg Other operating income diversification is positive for the bank’s profitability and dividend stability. Banco de Bogota consolidates income from companies in diverse sectors of the economy, ranging from energy & gas, infrastructure and hotels to pension fund, warehouse and fiduciary management. Exposure to high dividend and non-financial sector operating income is an important catalyst to the bank’s consolidated net income, allowing for higher than peer 2014E dividend yield and fee ratio. Nicolas Noreña T. Financial Services Analyst nnt@serfinco.com.co (571) 6514646 Ext. 4225 Since the market already reflects all of these positive trends in the stock’s price, we believe Banco de Bogota’s shares are fully valued for 2014, with an upside potential of 4%, that leads us to a HOLD recommendation. 2014E multiples are 13.4x P/E and 1.99 P/BV, while 2015E offer an entry point at 11.5x P/E and 1.81x P/BV. Jose F. Restrepo, CFA Equity Strategist jr@serfinco.com.co (574) 3106510 21 2015E 1.58% 16.48% 1.81x 11.5x 3.68% Jun-14 Technological renovation, migration towards electronic channels and boosting synergies with Grupo Aval and BAC will drive efficiency ratio lower and will contribute to increase Banco de Bogota’s consolidated ROAE. Cost controls, faster processes, centralized purchases, education campaigns aimed to migrate customers towards electronic channels, implementation of best practices in CA, as well as mergers of recent acquisitions to BAC will drive efficiency ratio lower towards 2H15 and on. Source: Bloomberg and SERFINCO S.A. Mar-14 Growth in consumer loans will be supported by marketing, credit scoring and risk evaluation synergies acquired from BAC Credomatic’s know-how in CA. BAC Credomatic is one of the leading credit cards issuers in CA with a US$2 billion portfolio (21.3% of BAC’s total loans), 40% share of cards emitted and the only network able to process all major brands in the region. Senior management’s experience (15 years in the company on average) in consumer lending complements Banco de Bogota’s strategy and will set the base for strong growth, mainly in credit cards and payroll loans. The bank’s initial focus is to penetrate the existing client base through cross-selling. We expect growth in clients to be supported by the results of current marketing efforts. BOGOTA 69,000.00 4.0% 7.5% 307.5 0.50 10.8% 2.6% 11,267 0.82 72,000 - 64,220 Dec-13 Game-changing shift in lending strategy will position Banco de Bogota as a relevant player in consumer and mortgages segments in Colombia, and commercial and mortgages in CA. Banco de Bogota has been very strong in commercial loans due to the bank’s corporate focus. We expect this experience, complemented with the recent acquisitions (BBVA Panama and Grupo Reformador) to enable fast growth of the segment in CA. Furthermore, since 2011, a strategy evaluation led to a more dynamic loan activity and aggressive market share goals in key segments in Colombia such as consumer and mortgages. Ticker BVC Closing Price (COP) Expected Return Expected Total Return Outstanding Shares (MM) Adj. Beta vs. COLCAP - 2 Years Free Float Index Weight (COLCAP) Market Cap. (USD MM) ADTV LTM (USD MM) 52 week range Sep-13 We are initiating coverage of Banco de Bogota with a December 2014 target price (TP) of COP 71,750 per share (4% upside) and a HOLD recommendation. We base our position on the limited upside after a 31.2% appreciation during 2013, the overhang on ROAE from the recent equity issuance and the share’s limited liquidity and float. However the bank has solid fundamentals and forward multiples for the next 3 years, that offer an attractive structural investment. We believe the bank is a good play to benefit from credit expansion in Colombia and Central America (CA) because of the following: Stock Data Jun-13 Banco de Bogota = Growth + Exposure + Profitability Positive Catalysts Negative Catalysts Increase in clients from current marketing strategy. Relevance of CA in the bank’s results makes them vulnerable to a macroeconomic deterioration in the region. Faster than expected success in customer migration to electronic channels would improve efficiency. Synergies with Grupo Aval - distribution network, marketing, etc. Further extensions of housing programs in Colombia. Relatively low expected capital adequacy level could limit the bank’s ability to grow despite deterioration in asset quality. Political instability in Colombia, Panama, El Salvador and Costa Rica due to changes in Presidents and/or Parliaments. Faster than expected improvement in access would boost financial Implementation of IFRS in 2015 will broaden information penetration. disclosure, however we have no certainty on the outcome. Table 6. Income Statement Table 7. Balance Sheet Source: Banco de Bogota and Serfinco S.A. estimations Figure 28. Loan Portfolio Composition Source: Banco de Bogota and Serfinco S.A. estimations Figure 29. Loan Growth by Country Source: Banco de Bogota and Serfinco S.A. estimations Table 8. Financial Ratios Source: Banco de Bogota and Serfinco S.A. estimations Table 9. Stock Data and Multiples Source: Banco de Bogota and Serfinco S.A. estimations Source: Banco de Bogota and Serfinco S.A. estimations 22 Growth + Exposure + Profitability = Banco de Bogota We are initiating coverage of Banco de Bogota with a December 2014 target price (TP) of COP 71,750 per share (4.7% upside) and a HOLD recommendation. We base our position on the limited upside after a 31.2% appreciation during 2013, the overhang on ROAE from the recent equity issuance and the share’s limited liquidity. However the bank has solid fundamentals and forward multiples for the next 3 years, that offer an attractive structural investment. We believe the bank is a good play to benefit from credit expansion in Colombia and Central America (CA) because of the following: Game-changing shift in lending strategy will position Banco de Bogota as a relevant player in consumer and mortgages segments in Colombia, and commercial and mortgages in CA. Banco de Bogota has been very strong in commercial loans due to the bank’s corporate focus. Even so, service models and marketing campaigns are being overhauled to serve a new type of client for the bank: the everyday consumer. Banco de Bogota’s traditionally corporate approach is being transformed into a multichannel - CRM focused model that will strengthen its position in consumer banking (consumer loans and mortgages). In 2013, consumer loans grew 11.2% (COP 686.6 billion) and the mortgage portfolio went from COP 123 billion in December 2012 to COP 700.5 billion in one year (469.7% Y/Y). Over the same period, Banco de Bogota was the 7 th most active bank in mortgage disbursements with a 6.23% share of total disbursements. As of 1Q14 the bank positioned as the 6th most relevant player in disbursements with a 8.61% share. Figure 30. Evolution of Loan Portfolio Composition in Colombia 2008 Source: Superfinanciera and Serfinco S.A. 2013 Corporate: Commercial + Microloans / Consumer: Consumer + Mortgages Arranged by loan portfolio size Growth in consumer loans will be supported by marketing, credit scoring and risk evaluation synergies acquired from BAC Credomatic’s know-how in CA. The bank’s initial focus is to penetrate the existing client base through cross-selling. We expect further growth in clients to be supported by the results of current marketing efforts. Traditionally, Banco de Bogota’s marketing was done in low impact channels or directly through the bank’s sales force. However, we are starting to see TV, radio and internet marketing that aims to complement the expansion strategy in consumer loans. In fact, between March 2011 and the same month in 2014, credit cards issuance grew at a 24.2% CAGR (301,202 credit cards) vs. 10.8% of the system and increased its market share in the segment by 148 bps to 7.22%. BAC Credomatic is the leading credit cards issuer in CA with a US$2 billion portfolio (21.3% of BAC’s total loans), 40% share of cards emitted and the only network able to process all major brands in the region. Senior management’s experience (15 years in the company on average) in consumer lending complements Banco de Bogota’s strategy and will set the base for strong growth, mainly in credit cards and payroll loans. 23 Figure 31. Consumer Loans (Colombia) Figure 32. Mortgages and Housing Leasing (Colombia)* Source: Superfinanciera, Asobancaria and Serfinco S.A.; *Bogota’s CAGR in mortgages was 96.5% for the analyzed period - Includes securitized loans Technological renovation, migration towards electronic channels and boosting synergies with Grupo Aval and BAC will drive efficiency ratio lower and will contribute to increase Banco de Bogota’s consolidated ROAE. We have a positive perspective regarding Banco de Bogota’s efficiency for the upcoming years. Cost controls, faster processes via reduced paperwork, centralized purchases, education campaigns aimed to migrate customers towards electronic channels, implementation of best practices in CA, as well as mergers of recent acquisitions (BBVA Panama and Grupo Reformador - Guatemala) to BAC will drive efficiency ratio lower towards 2H15 and on. Figure 33. Consolidated Efficiency Source: Banco de Bogota and Serfinco S.A. Technological renovation. 2013 marked the beginning of a technological revolution inside Banco de Bogota, with investments close to US$60 million. They are focusing on the use and standardization of different solutions, especially in areas such as Core Banking, CRM (Customer Relationship Management), ERP (Enterprise Resource Planning), MDM (Master Data Management), and the mobile banking solutions credit card. The bank’s Core Banking platform was updated to the latest version released worldwide, beginning 2Q14 this new tool will enable better service levels, new products and the integration of business lines such as leasing and factoring. Other breakthroughs include the launch of mobile banking and mobile app, a redesigned web portal and the start of Banco de Bogota 24 BAC Portal Connectivity Project. This portal will give centralized access to clients from Banco de Bogota or BAC’s portal, making regional transactions and treasury management easier. It is worth noting important clients, such as Avianca, use Banco de Bogota for treasury management due to its wide regional coverage. Migration towards electronic channels. We agree with management on migration to alternate banking channels as one of the keys to unlock efficiency. Banco de Bogota is heavily dependent on physical channels in Colombia; while peers like Bancolombia and Davivienda have more than 80% of their transactions performed through electronic channels, Banco de Bogota registered 57% (89% in CA). The recent launch of new banking platforms aim to increase electronic transactions, one of the main pillars to the expansion strategy in consumer loans and mortgages. We believe the bank’s efforts are going to be complemented with synergies obtained from Grupo Aval and BAC to make the shift smoother and faster (see the following two points). Boosting synergies with Grupo Aval. The bank has entered a process focused on boosting potential synergies obtainable from Grupo Aval’s distribution network, standardized technological solutions and centralized purchases. Grupo Aval has the largest network of branches (1,374), ATMs (3,674) and banking agents (15,977 BAs) in Colombia fully functional with any of the holding’s subsidiary banks. Therefore, Banco de Bogota complements its 689 branches, 1,688 ATMs and 1,654 BAs with others from Banco de Occidente, Banco Popular and Banco AV Villas, benefiting from the expansion in its partners’ distribution networks. A similar situation arises from marketing efforts made within Grupo Aval, where the value proposal concentrates on business model diversity and convenience of locations, indirectly advertising Banco de Bogota. Finally, a project led by the holding company contemplates the joint purchase of staples and services for all subsidiaries, meaning lower costs and increased efficiency. Figure 34. Banking Agent Synergies with Grupo Aval (Number of BAs) Source: Reporte de Operaciones Superfinanciera and Serfinco S.A. A little context on BAC Credomatic. BAC’s commercial and consumer banking divisions offer traditional banking services and products. BAC also offers pension plan administration, mutual funds, financial advisory, leasing, private banking and insurance services to its customers in some countries. Through its network and CRM models, BAC offers instant payment processing and funds transfers within the BAC regional network. The bank’s electronic channel recorded over US$33.7 billion in payments in 2013. BAC was the first bank in CA to offer deposit capabilities with instant credit balance through its ATMs and deployed the first mobile banking platform. BAC’s mobile banking system is SMS-enabled and it has several fully operational smart phone applications and some under development. We expect the bank to benefit from further regional penetration. Boosting cross-synergies with BAC. Implementation of commercial and operational standards and best practices 25 in BAC, while capitalizing on its regional expertise, brand recognition and customer base will help to improve the unit’s efficiency. BAC has already achieved significant improvements in this ratio, taking it from 52.7% in 2010 to 46.3% in 2013. Moreover, the acquired units offer interesting synergy potential in CRM experience in the credit card and SME segments. This bank has several value added services in the SME segment that would give Banco de Bogota an important differentiator if replicated in Colombia. In that context, the replication of services like Pymercado would set the base for loan and client growth in the SME segment. Pymercado (pymercado.com), is an SME social network that allows affiliated companies to publish, discover and generate businesses with over 6,691 companies across CA. This website offers free articles, videos, education modules, as well as products and services to increase efficiency, sales, visibility and quality of processes. We expect BAC to continue expanding products offered for SMEs across CA, since they are currently offered only in Costa Rica. We believe the potential is very large taking into account that only 28.1% of affiliated companies to Pymercado trace back to that country and 47.9% are from El Salvador and Honduras, with a similar number of companies between both. The following products caught our attention and we are positive on their potential if they were to be accompanied by a strong marketing campaign: Clics offers ad campaign management services through an alliance with Google Adwords. Clics can refer customers to either the company’s website or its Pymercado online profile. BAC charges monthly fees ranging from US$200 to +US$750 depending on the customer’s needs. MiRotulo offers clients business image counseling and the chance to lease their store’s front signs through monthly fees and a full purchase option at contract termination. Clients choose from available models and a front sign is designed according to the company’s logo and activity. Requisites: Being a BAC client for at least 6 months and US$3,500 minimum monthly billing. Pymesoft software aims to help SMEs (<50 employees) accounting and administrative needs. The service makes accounting registry easier through its direct link to payment systems and cloud computing support. It was created by BAC in alliance with SAP, it uses SAP Business One platform and has a specialized support call center. The contract has to be signed for at least 5 years (free early cancellation available) and has a starting cost of US$110 for SAP’s license and a maximum of US$160 including SAP + POS + Hardware (+US$120 one-time installation fee). Other operating income diversification is positive for the bank’s profitability and dividend stability. Banco de Bogota consolidates income from companies in diverse sectors of the economy, ranging from energy & gas, infrastructure and hotels to pension and severance fund, warehouse and fiduciary management. Altogether, these alternative income sources make up for 23% of the bank’s total operating income, allowing for higher than peer dividend yield and fee ratio. Figure 35. Consolidated Total Operating Income Distribution (2013) Source: Banco de Bogota and Serfinco S.A.; Fees and Services Income on a Gross Basis 26 AFP Porvenir (46.9% ownership). Porvenir is the leading private pension and severance fund manager in Colombia, with a 42.6% market share of assets under management at December 31, 2013. Between 2010 and 2013, Porvenir increased its net income at a 8.8% CAGR. Porvenir is the most profitable and efficient pension and severance fund manager in the market, with a 20.9% ROAE in 2013. Porvenir completed the merger by absorption of AFP Horizonte, a recently acquired pension and severance fund management business in Colombia. The operation was finished in December 2013, and will positively impact efficiency during 2014. Corficolombiana (38.2% ownership). Corficolombiana is Colombia’s largest merchant bank, with business units focused on particular tasks, such as: commercial banking, investment banking, treasury and investments. The company is characterized for having operational income from treasury and financial services that fully covers operational expenses. As a result, Corficolombiana’s income from dividends (recurring and non-recurring) is free to distribute to the company’s shareholders. In fact, payout ratio for the period between 2009 and 2013 was 90% of net income and dividend yield has been consistently above 6%, averaging 8.8% since 2H09. Figure 36. Corficolombiana’s Investment Portfolio Investment Portfolio Composition - Book Value (2013) Investment Portfolio Composition - Net Income (2013) Infrastucture Peru Energy & Gas Other Source: Corficolombiana and Serfinco S.A. Fiduciaria Bogota (95% ownership). Fiduciaria Bogota focuses on execution of contracts on mercantile trust and trust funds. As of December 2013, Fidubogota managed COP 43.2 trillion assets in trust (34.9% Y/Y) and ranked as the 3rd trust fund in share of net income with COP 52 billion (15.1%). Almaviva (95.8% ownership). Almaviva is the main logistics operator and goods storage agency in Colombia with COP 1,978 billion worth of merchandise under custody. The company offers services such as: international transport, multimodal operation transportation (MTO), national transport and urban distribution, customs brokerage, storage in customs warehouse, distribution centers and free trade zones, finance and logistics consulting. We believe this exposure is positive for operating income diversification and dividend stability. However, this factor could generate volatility or negative impacts in net income when comparing quarters due to changes in decreed dividend periods (from annual to semi-annual or vice versa) and non-seasonality of income from toll road concessions and other non-financial sector income. This gives Banco de Bogota the appearance of a holding company, rather than a pure banking play. 27 Wrap-up. We are estimating the next 3 years will offer space for development of synergies, consolidation of new acquisitions, integration of improved core banking systems, further expansion of the loan portfolio, enhanced efficiency and rising interest rates, which combined will lead to improvements in profitability. 2014E ROAE will close around 15.5% and improve towards 18.6% in 2018E, stabilizing in the high teens over the long term. This figure will be sustained by higher than peer estimated efficiency and non-interest operating income. We think Banco de Bogota is the bank to buy if you are seeking exposure to CA. The importance of the region in the bank’s loan portfolio makes it a very interesting bank to benefit from the integration of CA, growth from its members and consolidation of Banco de Bogota as a regional platform. Furthermore, we estimate strong loan growth to come from Banco de Bogota’s increasing presence in the consumer and mortgage segments in Colombia, offering geographical risk diversification. Finally, it is worth noting the bank faces some short term challenges to efficiency and loan growth due to IT renovation and integration (Panama and Guatemala). According to management, IT integration of its newly acquired operations should be ready by 3Q14 and we believe they might pose a temporary risk to the normal course of operations. Nonetheless, experience has showed Bogota’s positive results of M&As, and in this particular process, proximity to BAC’s IT groups could lower the chances of a negative outcome. In Colombia, IT renovation processes should run smoothly; however, there could be some pressures in efficiency, taking into account there are US$61 million of planned IT investments in the country. Since the market already reflects all of these positive trends in the stock’s price, we believe Banco de Bogota’s shares are fully valued for 2014, with an upside potential of 4%, that leads us to a HOLD recommendation. 2014E multiples are 13.4x P/E and 1.99 P/BV, while 2015E offer an entry point at 11.5x P/E and 1.81x P/BV. 28 Positives and Negatives (Long Term) Positives (Strengths): Solid and diversified commercial model. Banco de Bogota has implemented various commercial models within the bank to cover different types of clients with services and products tailored to their needs. Differentiation is achieved through customer development teams (corporate), segment offices (governmental and institutional banking), mobile sales teams (consumer), specialized housing and payroll loans centers. Low cost deposit base on a consolidated basis. As of December 2013, 61.5% (62.3% Peers - Bancolombia and Davivienda) of Banco de Bogota’s deposit base was comprised by savings and checking accounts, where the latter represented 26.6% (17.5% peers) of total deposits and 21.8% (13.5% peers) of total funding. We base our opinion on the fact that Banco de Bogota had the highest proportion of checking accounts over total deposits and funding in the last 6 years (2008-2013) with 26.9% (18.9% peers) and 22.4% (13.5% peers) average respectively. A similar situation is observed when analyzing deposits over total funding for the same period, where Banco de Bogota stands out with a 83.8% average vs. its peers’ 79.3%; same trend is observed at year end 2013. Developed regional platform. Banco de Bogota is currently the only Colombian bank with a fully functional regional platform enabling instant inter-bank payments and transactions through BAC Credomatic’s network in Central America (CA). We believe this to be a competitive edge for the medium term, given the efforts and investments its peers will need to consolidate their platforms over the upcoming years. Furthermore, once completed, the integration of Banco de Bogota and BAC’s transaction portals will strengthen the bank’s value proposal for the corporate segment, complemented by treasury and foreign currency management across banks in Colombia and CA, as well as agencies in Miami, New York and the Caribbean. BAC’s brand recognition in Central America. BAC Credomatic has a strong brand recognition in CA, positioning the bank as a leader in consumer loans. Now, we believe the corporate profile of recent acquisitions and Banco de Bogota’s experience will be the starting point to penetrate the corporate segment in the region with a solid brand to support the strategy. Decision making model and risk policies are conservative. Banco de Bogotá's management and credit policies have been traditionally conservative and led to healthy asset quality indicators and delinquency ratios among the banking system's lowest. The bank's three year-end average past due loans as percentage of gross loans were 1.4%. Diversified other operating income enables a relatively stable dividend income stream. Banco de Bogota consolidates income from companies in diverse sectors of the economy, ranging from energy & gas, infrastructure and hotels to pension and severance fund, warehouse and fiduciary management. Altogether, these alternative income sources make up for 23% of the bank’s total operating income, allowing for higher than peer dividend yield and fee ratio. Synergies with Grupo Aval. The bank has entered a process focused on boosting potential synergies obtainable from Grupo Aval’s distribution network, standardized technological solutions and centralized purchases. Grupo Aval has the largest network of branches (1,374), ATMs (3,674) and banking agents (15,977 BAs) in Colombia fully functional with any of the holding’s subsidiary banks. Synergies also arise from marketing efforts, where Grupo Aval’s value proposal concentrates on business model diversity and convenience of locations, indirectly advertising Banco de Bogota. Finally, a project led by the holding company contemplates the joint purchase of staples and services for all subsidiaries, meaning lower costs and increased efficiency. Negatives (Weaknesses): Brand recognition in Colombia does not translate into customers’ perception of the bank. We believe one of the Banco de Bogota’s biggest challenges is to improve quality perception from actual and potential clients. The most recent customer satisfaction (ACSI) study from Customer Index Value (CIV) positioned Banco de Bogota at the bottom of 12 Colombian banks with a 78 over 100 score, lower than the sample’s average of 79 (5 banks below average). The study measures responses from 250 customers per bank in 4 major cities to evaluate the following aspects: customer expectations, perceived quality, perceived value, customer complaints and customer loyalty. 29 Liquidity and float are low when compared to closest peers in Colombia. Banco de Bogota was founded in 1870 as the country’s first financial institution and its stock has been listed in Colombia’s stock exchange since 1981. This stock has a distinctive feature, it has been the best or among the three best performing stocks in the Colombian banks universe in the last 5, 4, 3 and 2 years; nonetheless, its liquidity measured through ADTV (US$0.83 million) and float (10.8%) is significantly below that of its closest peers Bancolombia (US$9.36 million and 44.7%) and Davivienda (US$2.22 million and 18.3%) during the last year. We believe this is one of the main concerns for an institutional investor, given the liquidity risk it may pose in high volatility junctures. As a matter of fact, ADTV shrank over the course of the last 3 months and is now at around US$0.48 million. Transactions in Colombia are heavily reliant on physical channels. Banco de Bogota is heavily dependent on physical channels in Colombia; while peers like Bancolombia and Davivienda have more than 80% of their transactions performed through electronic channels, Banco de Bogota registered 57% (89% in CA). The recent launch of new banking platforms aim to increase electronic transactions, one of the main pillars to the expansion strategy in consumer loans and mortgages. We believe the bank’s efforts are going to be complemented with synergies obtained from Grupo Aval and BAC to make the shift smoother and faster. 30 Catalysts and Risks (Short Term) Positives: Possibility of further M&A activity. Banco de Bogota has expressed its willingness to participate in further M&A activities, funded through equity issuances, as has been done in all previous acquisitions. We do not expect any more acquisitions, at least during 2014, taking into account the 3 M&A processes (AFP Horizonte, Grupo Reformador and BBVA Panama) closed last year. Payroll accounts growth could complement and facilitate expansion in payroll loans and credit cards in Colombia. Banco de Bogota is trying to penetrate the consumer segment from a strong starting point in corporate banking. The bank’s relations with a large number of companies could serve as an attractive customer base to expand in payroll accounts and afterwards boost cross-selling. During 2H13, payroll accounts grew by 6.3% or 40,500 accounts, compared to the previous semester. If growth stays above 5% H/H, consumer loans could expand faster than initially estimated (14.1%). Migration towards electronic transactional channels is an important catalyst to efficiency. BAC Panama (formerly BBVA) and Grupo Reformador (Guatemala) will bring a new stage of growth in corporate banking across CA for BAC. Furthermore, the bank is poised to benefit from the improving economic conditions in the region. Faster than expected expansion in insurance banking and credit cards would boost fee income and ROAA. Both products are becoming significantly important for fee income due to their fast growth rates. In 2013, insurance banking income grew 34.3% Y/Y and credit and debit card fees more than doubled to COP 830 billion (127.9% Y/Y). Given the bank’s aggressive focus on both products, 2014 could show positive surprises in fee income and ROAE. Negatives: IT renovation and integration (Panama and Guatemala) could pose temporary risks to efficiency and loan growth. According to the bank, IT integration of its newly acquired operations should be ready by 3Q14 and we believe they might pose a temporary risk to the normal course of operations. Nonetheless, experience has showed Bogota’s positive results of M&As, and in this particular process, proximity to BAC’s IT groups could lower the chances of a negative outcome. In Colombia, IT renovation processes should run smoothly; however, there could be some pressures in efficiency, taking into account there are US$61 million of planned IT investments in the country. Increasing competition coming from banks and technology companies (possibly) could impact NIM in the medium term. We expect banks across Colombia and CA will cut intermediation margins over the upcoming years to increase financial system penetration on the back of increasing competition and improving economic performance. This race comes from both within the banking system and a surging interest from technology companies (Google, Apple, Amazon, etc.) to bite a share out of fees generated through payment systems. The following graph shows the evolution of the financial system’s intermediation margin in Colombia: Figure 37. Gross Intermediation Margin in Colombia Source: Superfinanciera and Serfinco S.A. 31 Regulatory changes in Colombia or CA could impact the bank’s results. Banks’ results are highly sensitive to regulatory changes affecting requirements in capital adequacy, provisions, maximum banking fees, etc. For example, newly passed regulation by Panamanian authorities requires banks to create a dynamic provisions ratio affecting the retained earnings line (equity), with quarterly revisions. Starting in June 2014, the dynamic provision has to account for 1.25% over risk weighted loans (RWL) under the normal category, rising towards 1.5% in December 2014 and 2.5% in December 2015. Banco de Bogota’s exposure to CA makes it particularly sensitive to economic slowdowns and asset quality deteriorations. If CA’s macroeconomic situation were to deteriorate, Banco de Bogota would be the most sensitive to asset quality deteriorations, which would in turn lead to higher provision expenses (Colombian regulation on expected loss) and lower consolidated ROAE. Political instability in Colombia, Panama, El Salvador, Honduras and Costa Rica due to changes in Presidents and/or Parliaments. Recent elections in El Salvador (officialist party) , Honduras (officialist party), Costa Rica (opposition party - founded in 2002 center-left) and Panama (opposition party - right wing), as well as upcoming elections in Colombia (June 15) might pose a political risk coming forward. Headwinds from FED’s tapering affecting investment returns. Although Banco de Bogota’s treasury management is very conservative and most operations are covered through interest rate derivatives, investment margins could be impacted by the FED’s tapering. Therefore, we are expecting a moderate 1.1% return of investments relative to average interest earning assets for 2014, lower than the 1.28% registered in 2013. Implementation of IFRS in 2015 will broaden information disclosure, however we have no certainty on the outcome. Colombian companies will be obliged to implement IFRS as of January 2015. With preliminary information available it is possible banks will have to eliminate the Available for Sale category of fixed income securities and include securitized loans in their balance sheets. However, regulation has not been definitively passed and changes are still unclear. 32 Valuation and Recommendation Loans were projected considering nominal GDP growth projections and an average multiplier of loan portfolio growth over nominal GDP growth, modeled further with perspectives on innovative channels and regulations that may help boost loan growth. We assume higher market shares in 2018 vs. 2013 in Colombia (+87 bps), Panama (+6 bps), Costa Rica (+10 bps), Guatemala (+80 bps), Honduras (+25 bps), El Salvador (+125 bps) and Nicaragua (+1 bps). Using the projected loan portfolio as a starting point, we apply an estimated Net loans / Funding ratio to obtain the total funding necessary. Equity was obtained through capitalization given an average payout of 43% on a consolidated basis. Interest income and expense were projected considering premiums or discounts to the projected driver rates for the bank: 1) Colombia’s repo rate, 2) Colombia’s projected Term Deposit Rate (DTF), 3) 6-month LIBOR USD, and 4) PRIME rate. Provision expenses were estimated by using projections of provision expenses as a percentage of average gross loans and trends in asset quality. Valuation Our valuation model consists on a weighted average of three valuation methodologies: i) dividend discount model (40%), ii) multi-stage excess return model (40%) over a 10 year period (2014-2023) and a terminal value after 2023 at P/B implied multiple; and iii) regression of ROAE to P/B multiples for peers across Latin America (20%) and used it to obtain the expected P/B for 2014, given our ROAE estimations. Table 10. Company Valuation Source: Bloomberg; Serfinco S.A. Sensitivity Analysis Table 11. Valuation Sensitivity Analysis Source: Bloomberg; Serfinco S.A. 33 Relative Valuation Banco de Bogota is fairly priced in comparison to its regional peers, when analyzing the trailing ROAE to P/B multiples. Currently, Banco de Bogota is trading at 2.13x trailing P/BV with a 13.81% LTM ROAE, in line with the regression to its major regional peers. The bank is fairly priced in forward multiples as well at 1.99x P/BV with a 15.42% 2014E ROAE. Figure 38. Relative valuation (P/BV vs. ROAE-LTM) Figure 39. Relative valuation - Historic Regression of Leading P/BV vs. 1Yr Forward ROAE Current P/BV Source: Bloomberg, Company filings; Serfinco S.A. 34 Financial Statements SERFINCO’s calculations on ratios have been standardized for our coverage universe, that is why figures displayed in this report may differ from the ones published by the company. - ROAE & ROAA: Full year net income / Average between beginning of period and end of period equity or assets. - Fee Ratio: Calculation include total fees and services income. - Efficiency Ratio: Calculations include total expenses except for depreciation and goodwill amortization. Table 12. Forecasted income statement Table 13. Forecasted balance sheet Source: Banco de Bogota and Serfinco S.A. estimations Source: Banco de Bogota and Serfinco S.A. estimations Table 14. Forecasted key ratios Table 15. Forecasted multiples Source: Banco de Bogota and Serfinco S.A. estimations Source: Banco de Bogota and Serfinco S.A. estimations 35 Historic Recommendation We are initiating Banco de Bogota’s coverage with a December 2014 target price of COP 71,750 and a HOLD recommendation as of June 11, 2014. Figure 40. Historic Recommendation Source: Bloomberg and Serfinco S.A. estimations 36 DAVIVIENDA COVERAGE Financial Services June 12, 2014 PFDAVVNDA / BUY / COP 31,800 per share Besides, Davivienda has been very clear on how they plan to achieve them: Technological innovations, a shift to alternate banking channels, cost controls, leveraged operations and synergies in CA will boost estimated efficiency and lead long-term ROAE to 17.4% (FY13 15%). Plus, recovery of NIM and a rising proportion of interest earning assets will increase consolidated ROAA to 1.8% and ROAE to 18.1% in 2018. Innovative service models and products will enable increasing market share in countries with high potential. Colombian and CA markets are concentrated, where around 5 competitors make up for more than 50-60% of the system’s assets. Davivienda’s strategy is focused on improving service models to form long term relations and gain market share in key segments such as commercial and mortgages. Furthermore, Davivienda plans to remain aggressive in social housing (VIS) projects in Colombia (44% of the system’s total disbursements in the LTM as of Feb-14). Replication of value added products will give Davivienda a competitive edge. The goal is to spur regional cross-selling and payments through Davivienda. The bank expects to reach 2.4 products per client (currently 1.2) in 4 years through better service models and innovative products, grounded on a regional banking platform to be launched in 2Q14. Additionally Daviplata -free mobile banking service- will be implemented in CA, which is a very attractive and growing region. In Davivienda’s case a clear path and strategy go hand in hand with attractive valuations that offer an entry point for value and growth. 2014E’s leading multiples are 12.28x P/E and 1.94x P/BV and 2015E 10.29x P/E and 1.70x P/BV. All of the above support our BUY recommendation for Davivienda. 37 Financial Information and Multiples ROaA ROaE P/BV* P/E* Div. Yield* 2011 1.90% 15.1% 2.13x 16.18x 1.68% 2012 1.66% 13.7% 1.74x 13.32x 2.30% 2013 1.64% 14.9% 1.73x 12.35x 1.18% 2014E 1.79% 16.8% 1.94x 12.28x 2.10% 2015E 1.83% 17.6% 1.70x 10.29x 2.44% *At period's closing price. Expected multiples with closing price of 6/11/14 Source: Bloomberg and SERFINCO S.A. estimations Davivienda vs. Colcap 130 120 110 100 90 80 70 Pref. Davivienda Colcap Index Source: Bloomberg Nicolas Noreña T. Financial Services Analyst nnt@serfinco.com.co (571) 6514646 Ext. 4225 Jose F. Restrepo, CFA Equity Strategist jr@serfinco.com.co (574) 3106510 Jun-14 1) Increasing profitability in Colombia and CA, 2) Gain market share both in Colombia and CA, and 3) Position the bank as a key player in the region’s financial system. Source: Bloomberg and SERFINCO S.A. Mar-14 This leads us to believe in management’s ability to accomplish the main goals traced for the medium term: PFDAVVNDA 29,980.00 6.1% 8.2% 444.2 0.67 18.0% 2.8% 7,073 2.24 29,980 - 21,180 Dec-13 Davivienda has demonstrated its ability to improve profitability and market share from the recently acquired units in Central America (CA). When Davivienda acquired HSBC’s operations in El Salvador, Costa Rica and Honduras ROAE was near to 4.5%, after 1 year of operations it reached 10.5% (16.2% of consolidated net income), we expect it to rise to 13.9% by 2018 with a positive bias. Upsides in ROAE and growth depend on Davivienda’s market share of deposits in CA to a large extent, which would lead to improving funding mix & cost and balance sheet leverage. Ticker BVC Closing Price (COP) Expected Return Expected Total Return Outstanding Shares (MM) Adj. Beta vs. COLCAP - 2 Years Free Float Index Weight (COLCAP) Market Cap. (USD MM) ADTV LTM (USD MM) 52 week range Sep-13 We are updating coverage of Davivienda with a December 2014 target price (TP) of COP 31,800 per share (6.1% upside) and a BUY recommendation. There is still value going forward, despite the 26.7% YTD appreciation. Stock Data Jun-13 All About Profitability and Growth Positive Catalysts Negative Catalysts Increasing share of deposits in Colombia and CA to improve ROAE. Relatively Possible equity issuance would be positive for liquidity and float. Possibility of further M&A activity. Daviplata is outlined as the most likely to win the second bidding process for “Mas Familias en Accion” disbursements. Further extensions of housing programs in Colombia. Faster than expected improvement in access would boost financial penetration. low expected capital adequacy level could limit the bank’s ability to grow despite deterioration in asset quality. Political instability in Colombia, Panama, El Salvador and Costa Rica due to changes in Presidents and/or Parliaments. Headwinds from Fed’s tapering affecting investment returns. Implementation of IFRS in 2015 will broaden information disclosure, however we have no certainty on the outcome. Table 16. Income Statement Table 17. Balance Sheet Source: Davivienda and Serfinco S.A. estimations Figure 41. Loan Portfolio Composition Source: Davivienda and Serfinco S.A. estimations Figure 42. Loan Growth by Country Source: Davivienda and Serfinco S.A. estimations Table 18. Financial Ratios Source: Davivienda and Serfinco S.A. estimations Table 19. Stock Data and Multiples Source: Davivienda and Serfinco S.A. estimations Source: Davivienda and Serfinco S.A. estimations 38 All About Profitability and Growth We are updating coverage of Davivienda with a December 2014 target price (TP) of COP 31,800 per share (9.1% upside) and a BUY recommendation. There is still value going forward, despite the 29.3% YTD appreciation. Davivienda has demonstrated its ability to improve profitability and market share from the recently acquired operations in CA. When Davivienda acquired HSBC’s operations in El Salvador, Costa Rica and Honduras ROAE was near to 4.5%, after 1 year of operations it reached 10.5% (16.2% of consolidated net income). Furthermore, market share over loans and deposits has increased an average of 30 bps and 18 bps respectively. Upsides in ROAE and growth depend to a large extent on Davivienda’s market share of deposits mainly in El Salvador and Costa Rica, which would lead to improvements in funding mix & costs and balance sheet leverage. In that sense, we expect CA’s ROAE to reach 13.9% by 2018 (with a positive bias), contributing with 17.7% of consolidated profits in 2018 and 22.8% in 2023. We consider our market share projections to be conservative given the history (see graphs below). Figure 43. Davivienda’s Share of Deposits in CA (as of Feb-14) Figure 44. Davivienda’s Share of Loans in CA (as of Feb-14) Source: Superintendences of Finance; Serfinco S.A. We base our TP and recommendation on the following: Increasing profitability in Colombia and CA through efficiency guided strategies. Technological innovations, a shift to alternate banking channels, cost controls, leveraging operations and obtaining synergies in CA will lower administrative efficiency ratio to 3.3% (47% cost-income) and lead long-term ROAE to 17.4%. All of the above, plus a recovery of NIM in Colombia will increase ROAA to 1.8% and ROAE to 18.1% in 2016. Figure 45. Administrative Efficiency by Country and Consolidated Operating Leverage 6% 4.00 5.45% 5.22% 4.92% 5% 3.50 4.92% 4.21% 4.40% 4.59% 4.29% 4.03% 4% 3.83% 3.00 4.14% 4.04% 3.71% 3.60% 3.94% 3.84% 3.53% 3.47% 3.74% 3.64% 3.54% 2.50 3.49% 3.41% 3.34% 3.28% 3.25% 3% 2.00 1.50 2% 1.53% 1.00 0.89% 1% 0.50 Central America Colombia Consolidated 2023E 2022E 2021E Operating Leverage (RHS) Source: Davivienda; Serfinco S.A. estimations 39 2020E 2019E 2018E 2017E 2016E 2015E 2014E 2013 2012 2011 2010 0.00 2009 0% Innovative service models and products will enable larger share in markets with high growth potential. Colombian and CA markets are concentrated, where around 5 competitors make up for more than 50-60% of the system’s assets. Davivienda’s strategy is focused on improving service models to form long term relations and take market share from large traditional players in key segments such as commercial and mortgages, which are poised to be the fastest growing segments over the coming years (see links to this document). Furthermore, Davivienda is planning to remain aggressive in social housing (VIS) projects in Colombia (44% of the system’s total disbursements in the LTM as of Feb-14). Diversification of the loan portfolio will contribute to improve asset quality. The bank’s focus out of consumer loans and into commercial, mortgages and housing leasing will contribute to improve loan portfolio diversification and quality; given that consumer loans are more sensitive to slowdowns in economic performance. We expect strong loan growth to compensate a slightly lower margin on loans from this mix. Figure 46. Loan Portfolio Composition and Estimated Asset Quality (90 days NPL) Source: Davivienda; Serfinco S.A. Replication of added value products will give Davivienda a competitive edge in CA. The goal is to spur regional cross-selling and payments through Davivienda. The bank expects to reach 2.4 products per client (currently 1.2) in 4 years through the improvement of service models and the replication of innovative products, grounded on a regional online banking platform to be launched in 2Q14. Our model contemplates a 7% 5 year CAGR of fees in CA, which does not fully reflect management’s expectations. Additionally Daviplata -free mobile banking service- will be implemented in CA to compete in what is taking shape as a very attractive and growing business. The idea is to reach the income pyramid’s base and increase bancarization with services that include transfers, payments and purchases through basic mobile phones (no internet needed). This system complements mobile app, online banking, ATMs and POS to construct a complete payment ecosystem accessible to everyone. We think the software’s competitive edge is its free for users. We base our positive expectations in this product from experiences in Colombia, where Davivienda manages 300,000 clients and monthly disbursements of US$62 million of the Government’s subsidy program “Mas Familias en Accion”. This program contributes to fees because it generates revenues from transactions. Furthermore, it is a source of non-interest bearing deposits. Click for more information on technological innovations and financial inclusion. 40 Daviplata: In 2011 Davivienda launched Daviplata, one of the biggest payments system in Latin America. It started with 500,000 clients and as of December 2013 it had 1.9 million users with transactions amounting US$1,038 million. It can be used with the 4 major mobile service providers in Colombia, opening a pool of opportunities to reach the 10.9 million Colombian adults without a savings account (34.4% of adult population). Daviplata offers the following services: 1)For traditional users: Pre-paid airtime purchases, utility-bill payment, national and international remittances, withdrawals at ATMs or banking agents (5,300 nation-wide) and transfers. 2)For companies: Payroll payments (Colombia’s Military Forces use Daviplata), cash collection and payments. 3)Roamler: App users (Roamlers) are paid through Daviplata to accomplish certain activities with their smartphones. The app uses Roamlers’ collective data as a market research tool and sells it to corporate clients. Figure 47. Daviplata’s Evolution Source: Davivienda; Serfinco S.A. 41 Valuation and Recommendation Loans were projected considering nominal GDP growth projections and an average multiplier of loan portfolio growth over nominal GDP growth, modeled further with perspectives on innovative channels and regulations that may help boost loan growth. We assume increasing market share over the next 5 years in Colombia (+35 bps), El Salvador (+25 bps), Costa Rica (+40 bps), Honduras (+12 bps) and Panama (+1 bps). Using the projected loan portfolio as a starting point, we apply an estimated Net loans / Funding ratio to obtain the total funding necessary. Equity was obtained through capitalization given an average payout of 30%. Interest income and expense were projected considering premiums or discounts to the projected driver rates for the bank: 1) Colombia’s repo rate, 2) Colombia’s projected Term Deposit Rate (DTF), 3) 6-month LIBOR USD, and 4) PRIME rate. Provision expenses were estimated by using projections of provision expenses as a percentage of average gross loans and trends in asset quality. Valuation Our valuation model consists on a weighted average of three valuation methodologies: i) dividend discount model (40%), ii) multi-stage excess return model (40%) over a 10 year period (2014-2023) and a terminal value after 2023 at P/B implied multiple; and iii) regression of ROAE to P/B multiples for peers across Latin America (20%) and used it to obtain the expected P/B for 2014, given our ROAE estimations. Table 20. Company Valuation Source: Bloomberg; Serfinco S.A. Sensitivity Analysis Table 21. Valuation Sensitivity Analysis Source: Bloomberg; Serfinco S.A. 42 Relative Valuation Davivienda is fairly priced in comparison to its regional peers, when analyzing the trailing ROAE to P/B multiples. Currently, Davivienda is trading at 2.19x trailing P/BV with a 15.2% LTM ROAE, in line with the regression to its major regional peers. Nonetheless, the bank still offers a 7.7% upside relative to its peer regression (2.09x P/BV) of forward multiples, trading at 1.94x P/BV with a 16.78% 2014E ROAE, higher than our fundamental potential of 6.1%. Figure 48. Relative valuation (P/BV vs. ROAE-LTM) Figure 49. Relative valuation - Historic Regression of Leading P/BV vs. 1Yr Forward ROAE Current P/BV Source: Bloomberg, Company filings; Serfinco S.A. 43 Financial Statements SERFINCO’s calculations on ratios have been standardized for our coverage universe, that is why figures displayed in this report may differ from the ones published by the company. - ROAE & ROAA: Full year net income / Average between beginning of period and end of period equity or assets. - Fee Ratio: Calculation include total fees and services income. - Efficiency Ratio: Calculations include total expenses except for depreciation and goodwill amortization. Table 22. Forecasted income statement Table 23. Forecasted balance sheet Source: Davivienda and Serfinco S.A. estimations Source: Davivienda and Serfinco S.A. estimations Table 24. Forecasted key ratios Table 25. Forecasted multiples Source: Davivienda and Serfinco S.A. estimations Source: Davivienda and Serfinco S.A. estimations 44 Historic Recommendation We are updating Davivienda’s coverage with a December 2014 target price of COP 31,800 and a BUY recommendation as of June 11, 2014. Figure 50. Historic Recommendation Source: Bloomberg and Serfinco S.A. estimations 45 BANCOLOMBIA COVERAGE Financial Services June 12, 2014 PFBCOLOM / BUY / COP 29,600 per preferred share / COP 29,100 (Ord.) / US$60.42 (ADR) Bancolombia: Getting the Ducks in a Row We are updating coverage of Bancolombia with a December 2014 target price (TP) of COP 29,600 per share (6.9% upside) and a HOLD recommendation. We believe there are more risks than catalysts in the short term, leading us to maintain a HOLD recommendation for 2014. Now, there is fundamental value in Bancolombia, which we expect to be fully unfolded over the course of the next 3 years by getting their ducks in a row, aligning strategies in Colombia, El Salvador, Panama and Guatemala to boost synergies: Banistmo: head over heels operation. Bancolombia’s strategy in Panama is focused on 2 points: 1) taking advantage of the country’s fast expansion as a multinational business hub (law passed in ‘07 attracted 104 companies, investments for US$400 million, 3,000 international executives and 2,000 local workers); and 2) benefit from the regional credit growth as an offshore player (Offshore banking system CAGR 2008-2013 8.3%). This will enable the bank to have lower funding costs in USD and higher operational efficiencies. Replication of the business model will help add approximately 1 million new clients by 2018. Bancolombia’s innovative technological platform (electronic transactions accounted for 91% of total transactions in 2013), its experience in managing accessible banking networks (ATMs, Banking Agents - BA and Points of Sale-POS; only bank in Colombia with presence in all states) and client segmentation by activity will enable Banistmo to grow and position itself in Panama, with the advantage of a recognized brand as a strong marketing starting point. Stock Data Ticker (BVC; NYSE) Closing Price (COP; USD) Expected Return Expected Total Return (COP) Outstanding Shares (MM) Adj. Beta vs. COLCAP - 2 Years Free Float Index Weight (COLCAP) Market Cap. (USD MM) ADTV LTM (USD MM) 52 week range (PFBCOLO) 52 week range (CIB) PFBCOLO; CIB 27,680; 58.82 6.94%; 2.72% 9.8% 961.8 0.87 36.5% 13.6% 14,139 9.56 28,320 - 22,100 59.90 - 43.22 Source: Bloomberg and SERFINCO S.A. Financial Information and Multiples ROaA ROaE P/BV* P/E* Div. Yield* 2011 2.14% 19.9% 2.42x 13.1x 2.39% 2012 1.87% 15.8% 2.19x 14.9x 2.34% 2013 1.33% 12.7% 1.60x 13.2x 3.17% 2014E 1.43% 13.1% 1.62x 13.2x 2.82% 2015E 1.60% 14.43% 1.48x 10.7x 3.28% *At period's closing price. Expected multiples with closing price of 6/11/14 Source: Bloomberg and SERFINCO S.A. estimations Bancolombia vs. Colcap 125 115 105 95 85 Pref. Bcolo Comm. Bcolo Colcap Index Source: Bloomberg We maintain our HOLD recommendation due to Bancolombia’s strong outperformance that led to a full valuation after the equity issuance. We believe the stock could trade between the existing range of COP 26.500 and COP 30.000 (range 2011-2012), which could offer attractive trading opportunities despite the downward pressure generated by profit-taking from non-structural investors participating in the equity issuance. Nicolas Noreña T. Financial Services Analyst nnt@serfinco.com.co (571) 6514646 Ext. 4225 Jose F. Restrepo, CFA Equity Strategist jr@serfinco.com.co (574) 3106510 46 Jun-14 Mar-14 Dec-13 Sep-13 75 Jun-13 Shifting to alternate banking channels and implementing cost control initiatives will drive an improvement in efficiency. We estimate that the gradual shift towards lower cost banking channels (slowdown in new branches and intensive online and mobile usage) and a labor cost control initiative will enable Bancolombia to reach an efficiency of 50.8% in 2017. Furthermore, we believe the problems witnessed with the renovation of the core systems (2009-2012), are starting to dissipate and Bancolombia is finally reaping the benefits of integrating all subsidiaries into Finacle Core Solution (Infosys). Positive Catalysts Negative Catalysts Possible (SERFINCO estimation) acquisition of a controlling stake in BAM between late 2014-2015. Possibility Possible divestment from Banistmo Insurance (SERFINCO estimation) with equity of US$110 million as of 3Q13. loan growth. Political instability in Colombia, Panama, El Salvador and Costa Rica due to changes in Presidents and/or Parliaments. of additional changes in the management team. Deterioration Further extensions of the Colombia’s housing programs. of Banistmo’s funding base pressuring NIM and Faster than expected improvement in access would boost financial penetration. Headwinds Table 26. Income Statement Table 27. Balance Sheet COP Billion Interest income Interest expense Net interest income Net provisions Net interest income after provisions Fees income, net Other operating income Operating expenses Net operating income Non operating income (expense) Income tax expense Net income 2008 2012 2013 2014 E 2015E 2018E 6,314 2,753 3,560 1,133 2,427 1,314 650 2,567 1,824 -60 474 1,291 7,662 2,895 4,767 1,111 3,656 1,807 833 4,117 2,180 -10 467 1,702 8,131 3,122 5,009 1,231 3,778 1,916 840 4,560 1,974 -42 417 1,515 9,914 3,664 6,250 1,359 4,891 2,119 998 5,291 2,717 -63 635 2,018 12,007 4,677 7,330 1,648 5,682 2,365 1,081 5,869 3,258 -70 718 2,470 18,311 6,834 11,478 2,452 9,026 3,216 1,607 8,241 5,608 -87 1,243 4,277 from Fed’s tapering affecting investment returns. Implementation of IFRS in 2015 will broaden information disclosure, however we have no certainty on the outcome. COP Billion Assets Cash and overnight funds Net investment securities Net loans and financial leases 2008 61,783 5,620 7,278 42,508 2012 97,916 8,169 12,554 66,739 2013 130,816 15,409 13,806 85,394 2014 E 146,621 12,072 17,399 99,898 2015E 163,412 14,181 13,101 117,202 2018E 242,963 21,125 20,255 174,730 Commercial loans Consumer loans Small business loans Mortgage loans Financial leases Allowance for loans and leases 28,069 7,533 143 3,391 5,507 -2,134 42,466 12,581 335 5,958 8,650 -3,250 52,364 16,602 517 10,296 9,681 -4,066 61,633 19,358 621 12,257 10,720 -4,690 72,308 22,438 711 14,036 13,122 -5,413 107,974 33,078 1,110 19,160 21,458 -8,051 6,377 61,783 40,384 5,723 34,661 10,454 97,916 64,159 9,799 54,360 16,208 130,816 86,557 14,680 71,876 17,252 146,621 95,670 15,854 79,816 18,929 163,412 105,879 17,545 88,333 26,854 242,963 162,509 26,930 135,579 2,011 18,653 13,997 2,478 24,767 27,114 3,168 34,058 34,650 3,415 38,123 38,279 3,779 42,191 42,364 5,800 64,757 65,022 12,508 12,328 15,282 22,151 6,930 6,117 11,607 12,493 13,737 12,927 8,075 16,212 16,771 14,492 8,459 17,812 25,091 17,578 12,962 24,823 Other assets Liabilities and Shareholders' equity Deposits Non interest bearing Interest bearing Checking accounts Time deposits Savings deposits Borrowings from banks Bonds Other liabilities Shareholders' equity Source: Davivienda and Serfinco S.A. estimations Figure 51. Loan Portfolio Composition Source: Davivienda and Serfinco S.A. estimations Figure 52. Loan Growth by Country Source: Bancolombia and Serfinco S.A. estimations Table 28. Financial Ratios Source: Bancolombia and Serfinco S.A. estimations Table 29. Stock Data and Multiples Source: Bancolombia and Serfinco S.A. estimations Source: Bancolombia and Serfinco S.A. estimations 47 Bancolombia: Getting the Ducks in a Row We are updating coverage of Bancolombia with a December 2014 target price (TP) of COP 29,600 per share (6.9% upside) and a HOLD recommendation. The stock’s upside potential is the largest among our banking coverage universe; however, there are more risks than catalysts in the short term, leading us to maintain a HOLD recommendation for 2014. Now, there is fundamental value in Bancolombia, which we expect to be fully unfolded over the course of the next 3 years based on the following: Financial inclusion, access and penetration. Financial inclusion is becoming increasingly important for emerging financial systems across the world. Including low income and vulnerable population into the system accelerates economic growth and employment, redresses income inequality and contributes to poverty reduction. In that sense, countries where Bancolombia operates are leading strategies and signing on to global partnerships to achieve inclusion targets through regulatory changes and financial education campaigns. As financial inclusion and access increase, financial penetration is also boosted. Colombia and the Central American countries still have large penetration potentials (over 20%) when compared to peers in the region, which leads us to estimate increases in financial penetration over the next 10 years. Bancolombia’s strategic planning traced in 2011 contemplates financial inclusion as one of four main pillars. Since then, the bank has accelerated the expansion and creation of alternate easy-to-access banking channels that have contributed to the inclusion of new segments of the population into the financial system. Examples range from electronic savings accounts (“Ahorro a la mano”) with no fees and online banking, to credit cards with low limits (“Tuya”). We expect the replication of these products in Panama, El Salvador and Guatemala will help boost financial inclusion and will bring lower transactional costs for the bank, improving its efficiency. Bancolombia has worked on several projects to boost inclusion in Colombia and El Salvador, and will replicate the initiatives in Panama and Guatemala. The bank’s cost reduction strategy has a clear focus on investing in, improving and turning alternative banking channels mainstream. This is based on the fact that non physical channels are significantly less expensive than branches and ATMs. Bancolombia has an extensive banking network with over 16,500 points of contact with clients in Colombia (~6% of the total PoC) and 700 in El Salvador. Furthermore, we believe the problems witnessed with the renovation of the core systems (2009-2012), are starting to dissipate and Bancolombia is finally reaping the benefits of integrating all subsidiaries into Finacle Core Solution. Bancolombia can now monitor and interface with all its branches around the clock, operate all back-office functions using one platform and process transactions in real-time. We estimate that the gradual shift towards lower cost banking channels, the ending of amortizations from the technology investments and labor cost control initiatives will enable Bancolombia to reach an efficiency of 50.8% in 2017. Bancolombia’s strategy in Panama is focused on two points: 1) take advantage of the country’s fast expansion as a multinational business hub (law passed in ‘07 attracted 104 companies, investments for US$400 million, 3,000 international executives and 2,000 local workers); and 2) benefit from the regional credit growth as an offshore player. This will enable the bank to have lower funding costs in USD and higher operational efficiencies. Furthermore, the implementation of Bancolombia’s business model will enable Banistmo to grow and position itself in Panama, with the advantage of a recognized brand as a strong marketing starting point. The bank has important strategic Customer Relationship Management synergies, which are already being boosted by using the name Banistmo. The brand, as well as Bancolombia, appeals to the customers’ sense of belonging (Istmo and Colombia), with the advantage of a prior usage that left a strong sentiment amongst Panamanians. The goal is to increase market share from the current 14.4%. Bancolombia is also planning to take Banistmo’s normalized ROE from 8.6% in 2013 (expected) to 18% in 2016. This will be accomplished by leveraging Bancolombia’s knowledge of the commercial and consumer retail segments into a strong loan growth with higher profitability, by loosening risk models while maintaining healthy NPLs. We maintain our HOLD recommendation due to Bancolombia’s strong outperformance that led to a full valuation after the equity issuance. We believe the stock could trade between the existing range of COP 26.500 and COP 30.000 (range 2011-2012), which could offer attractive trading opportunities despite the downward pressure generated by profit-taking from non-structural investors participating in the equity issuance. 48 Valuation and Recommendation Loans were projected considering several macro drivers and further adjusted to our expectations. We infer the system’s loan portfolio based on nominal GDP growth projections and an average multiplier of the loan portfolio over nominal GDP growth. We assume stable market share in Colombia and El Salvador, but a conservative increase of 90 bps market share in Panama (2013-2017). Using the projected loan portfolio as a starting point, we apply an estimated Net loans / Funding ratio to obtain the total funding necessary. Equity was obtained through capitalization given a stable payout level of 45%. Interest income and expense were projected considering premiums or discounts to the projected driver rates for the bank: 1) Colombia’s repo rate, 2) Colombia’s projected Term Deposit Rate (DTF), 3) 6-month LIBOR USD, and 4) PRIME rate. Provision expenses were estimated by using projections of provision expenses as a percentage of average gross loans and trends in loan quality. Valuation Our valuation model consists on a weighted average of three valuation methodologies: i) dividend discount model (40%) to take into account the projected flows of dividends and terminal value to shareholders, ii) multi-stage excess return model (40%), which values the company’s excess returns (expected ROE minus cost of equity multiplied by beginning shareholder’s equity) over a 10 year period (2014-2023) and a terminal value after 2023 at P/B implied multiple; and iii) regression of ROAE to P/B multiples for comparable banks across Latin America (20%) and used it to obtain the expected P/B for 2014, given our ROAE estimations. Table 30. Company Valuation Source: Bloomberg; Serfinco S.A. Sensitivity Analysis Table 31. Valuation Sensitivity Analysis Source: Bloomberg; Serfinco S.A. 49 Relative Valuation Bancolombia is fairly priced in comparison to its regional peers, when analyzing the trailing ROAE to P/B multiples. Currently, Bancolombia is trading at 1.78x trailing P/BV with a 11.6% LTM ROAE, in line with the regression to its major regional peers. The bank offers a 3.1% upside relative to its peer regression (1.68x P/BV) of forward multiples, trading at 1.62x P/BV with a 14.37% 2014E ROAE. Figure 53. Relative valuation (P/BV vs. ROAE-LTM) Figure 54. Relative valuation - Historic Regression of Leading P/BV vs. 1Yr Forward ROAE 4.00 3.50 3.00 2.50 Current P/BV 2.00 1.50 1.00 0.50 0.00 0.00% 5.00% 10.00% 15.00% 20.00% Regional Peers Bancolombia Source: Bloomberg, Company filings; Serfinco S.A. 50 25.00% 30.00% 35.00% Financial Statements SERFINCO’s calculations on ratios have been standardized for our coverage universe, that is why figures displayed in this report may differ from the ones published by the company. - ROAE & ROAA: Full year net income / Average between beginning of period and end of period equity or assets. - Fee Ratio: Calculation include total fees and services income. - Efficiency Ratio: Calculations include total expenses except for depreciation and goodwill amortization. Table 32. Forecasted income statement Table 33. Forecasted balance sheet Source: Bancolombia and Serfinco S.A. estimations Source: Bancolombia and Serfinco S.A. estimations Table 34. Forecasted key ratios Table 35. Forecasted multiples Source: Bancolombia and Serfinco S.A. estimations Source: Bancolombia and Serfinco S.A. estimations 51 Historic Recommendation We are initiating Bancolombia’s coverage with a December 2014 target price of COP 29,600 and a HOLD recommendation as of June 11, 2014. Figure 55. Historic Recommendation Source: Bloomberg and Serfinco S.A. estimations 52 International Equity Trading Desk Andres Jimenez Juan P. Vieira Andres Gomez Head of Equity Head of Trading Head of Electronic aj@serfinco.com.co (574) 3106553 jv@serfinco.com.co (574) 3106515 ag@serfinco.com.co (574) 3106544 Daniel Marin Equity Trader Andres Upegui FX Trader Jose F. Restrepo, Equity Strategist dm@serfinco.com.co au@serfinco.com.co (574) 4442235 Ext. 6640 jr@serfinco.com.co (574) 3106518 (574) 3106510 Research Team Maria Velásquez Rafael España Energy and Utilities Consumer Services and Holdings Alejandro Isaza Cement and Construction mv@serfinco.com.co re@serfinco.com.co (571) 6514646 Ext. 4228 ai@serfinco.com.co (574) 3106544 Ext. 6642 (574) 3106553 Ext. 6667 Nicolas Noreña Financial Services nnt@serfinco.com.co (571) 6514646 Ext. 4225 Bogotá Medellín Centro de Negocios Andino Carrera 11 No 82—01. Piso 6 Tel: (571) 6514646 San Fernando Plaza—Torre 1 Carrera 43A No 1— 50. Piso 10 Tel: (574) 4443522 Cali Bucaramanga Av 9 Norte Calle 13 Norte Esquina Local 203 Tel: (572) 4858585 Metropolitan Bussiness Park Carrera 29 # 45 - 45 of 910 Tel: (577) 6970367 Cartagena Barranquilla Torre Empresarial Protección Carrera 3 No 6A—100 Of. 801 Tel: (575) 6930292 Centro Empresarial Las Américas Calle 77B No 57—141. Tel: (575) 3606030 The analyst certifies that the opinions expressed in this report accurately reflect his personal opinion about the company of concern. Also, the analyst certifies that he has not received, is not receiving and will not receive any direct or indirect payment in exchange for expressing a specific recommendation in this report. Serfinco S.A. is committed to provide independent and objective research for all the companies in the coverage universe. During the normal course of business, Serfinco S.A. intends to obtain revenue for banking investment services from all the companies in the coverage universe. The remuneration for the analyst is based, in part, on the profitability of the firm, which includes investment banking and revenues from sales. The research analyst does not have a position in the fixed positions of this covered company and does not provide any kind of services to the company. The research analyst has not taken part in any investment banking transaction of the company in concern. Serfinco S.A. was not making a market in the titles of the company in concern when this report was published. In the last twelve months, Serfinco S.A. did not receive, nor it is authorized to receive, revenues for investment banking services, services related to the title of non investment banking, or non title services rendered to the company in concern. that could affect the objectivity of this report. Therefore, investors should consider this report only as a factor for their investment decision making. However, Serfinco S.A. intends to do business with the companies covered in this report. Consequently, investors should be aware that the firm might have an interest conflict. 53
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