Want to furnish your home? Our furniture service can help make

Glasgow Housing Association
www.gha.org.uk
Your Home
Furnished Let Service
Want to furnish
your home?
Our furniture
service can help
make things easier
Better homes, better lives
We can produce information on request in large print, Braille, tape and on disk.
It is also available in other languages. If you need information in any of these
formats please contact us on Freephone 0800 479 7979.
0800 479 7979
Si vous nous le demandez, nous pouvons vous remettre ces informations
en d’autres langues, en braille ou sur cassette. Si vous souhaitez que ces
informations vous soient fournies sous l’un de ces formats, contactez-nous en
composant le 0800 479 7979.
0800 479 7979
0800 479 7979
Na Pana/Pani życzenie możemy zapewnić te informacje w innych językach,
alfabetem Braille’a lub na kasecie. Jeśli chciał(a)by Pan(i) uzyskać te informacje
w którejś z tych form, prosimy skontaktować się z nami pod numerem telefonu
0800 479 7979.
Haddii aad na weydiisato waxaanu warbixintan kugu siin karaa iyadoo ku qoran
luuqad kale, farta ay dadka indhaha la’ akhriyaan ama cajalad ku duuban. Haddii aad
jeclaan lahayd in warbxintan lagugu siiyo mid ka mid ah qaababkaas, fadlan nagala
soo xidhiidh telefoonka 0800 479 7979.
По вашей просьбе данная информация может быть предоставлена на других
языках, шрифтом Брайля или в аудиозаписи. Если вам требуется информация
в одном из этих форматов, позвоните нам по номеру 0800 479 7979.
HAPPY TO TRANSLATE
Your Home
Our furniture service can provide
furnishings to tenants who are
moving into a new home or finding
it difficult to furnish their home.
This booklet tells you all you need
to know about our furniture service
but if we haven’t answered all your
questions give us a call on 0800
479 7979.
Need to contact us?
Call us 24/7 on Freephone 0800 479 7979
Visit your local housing office
Write to us at GHA Customer Service Centre,
Lipton House, 170 Crown Street, Glasgow, G5 9XD
You can also visit us online www.gha.org.uk
or send an email to talk@gha.org.uk.
Furnished Let Service
Page 1
GHA Furniture Service
Emergency Package (Example of 3apt - No decoration)
What is the furnished let service?ccccccccccc
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This service provides quality furnishings and in some instances
decoration to new and existing tenants who have a need for the
service.
Assessing the needs of our tenants will be a key factor in
making sure we offer an affordable furniture package that will
suit the individual and their circumstances
Four Packages
We have developed four new furniture
packages that we believe will help our
tenants to keep and enjoy their tenancy.
Emergency Package
Basic Package
Medium Package
Full Package.
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Our packages vary in content but can include:
Bedroom 1
Bedroom 2
Double Mattress/Bed Base
Double Headboard
Net for Window
2 Single Mattresses/Bed Bases
2 Single Headboards
Net for Window
Kitchen
Bathroom
Mini Cooker
Net for Window
Net for Window
Living Room
Net for Window
Hall
Net for Window
Decoration
Carpets and vinyl
Suites, beds, wardrobes etc
Cooker, fridge or fridge-freezer
Essential items such as pots, cutlery, iron, etc.
Curtains, bedding, towels
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Furnished Let Service
Page 3
Basic Package (Example of 3apt - No decoration)
Medium Package (Example of 3apt - No decoration)
Bedroom 1
Bedroom 2
Bedroom 1
Bedroom 2
Double Mattress/Bed Base
Double Headboard
Net for Window
2 Single Mattresses/Bed Bases
2 Single Headboards
Net for Window
Kitchen
Bathroom
Solid Hotplate Cooker
Fridge Freezer
Net for Window
Net for Window
Carpet & Underlay
1 Double Mattress/Bed Base
1 Double Headboard
2 Wardrobes
5 Drawer Chest
2 Bedside Cabinets
Curtains & Curtain Pole
Carpet & Underlay
2 Single Mattresses/Bed Bases
2 Single Headboards
2 Wardrobes
5 Drawer Chest
1 Bedside Cabinet
Curtains & Curtain Pole
Living Room
Hall
Kitchen
Bathroom
Carpet & Underlay
Net for Window
Carpet & Underlay
Net for Window
Lino
Solid Hotplate Cooker
Fridge Freezer
Net for Window
Lino
Net for Window
Living Room
Hall
Carpet & Underlay
Large 2 Seater Settee
2 Armchairs
Coffee Table
TV Unit
Curtains & Curtain Pole
Carpet & Underlay
Net for Window
Page 4
Furnished Let Service
*Photographs may include items that are not part of our standard packages
*Photographs may include items that are not part of our standard packages
Page 5
Full Package (Example of 3apt - Full decoration)
Full Package
Living Room
Kitchen
Bedroom 1
Bedroom 2
Carpet & Underlay
Dining Table & Chairs
Large 2 Seater Settee
2 Armchairs
Coffee Table
TV Table
Table Lamp
Floor Lamp
Lightshade
Curtains & Pole
Lino
Ceramic Cooker
Fridge Freezer
Hoover
Kettle
Teapot
3 Pots and Frying Pan
Swing Bin & Liners
Basin
Mop & Pail
Brush & Dustpan Set
Cutlery & Crockery Set
Iron & Ironing Board
Potato Peeler
Tin Opener
Utensil Set
4 Dish Towels
Lightshade
Cutlery Tray
Net Curtain
Carpet & Underlay
Double Bed
1 Set of Double Bedding
1 Double Quilt & 4 Pillows
1 Chest of Drawers
2 Bedside Cabinets
2 Wardrobes
2 Bedside Lamps
Lightshade
12 Wooden Coat Hangers
Curtains & Pole
Carpet & Underlay
2 Single Beds
2 Sets of Single Bedding
2 Single Quilts & 4 Pillows
1 Chest of Drawers
1 Bedside Cabinet
2 Wardrobes
1 Bedside Lamp
Lightshade
12 Wooden Coat Hangers
Curtains & Pole
Bathroom
Lino
2 Hand & 2 Bath Towels
Toilet Roll Holder
Towel Rail
Toilet Brush & Holder
Mirror
Lightshade
Net Curtain
Hall
Carpet & Underlay
Lightshade
Net Curtain
Page 6
Furnished Let Service
*Photographs may include items that are not part of our standard packages
*Photographs may include items that are not part of our standard packages
Page 7
GHA Furniture Service
GHA Furniture Service
Can you apply for a furnished let?
Does this affect your benefits?
Yes, however you first need agreement from your Local Housing
Organisation (LHO).
If you are in receipt of Housing Benefit your entitlement should
not be affected. The service charge for your furnishings may be
eligible for Housing Benefit payment. You should contact your
local Glasgow City Council Revenue and Benefit Centre or your
Local Housing Provider, to confirm any entitlement you may
qualify for. All furnished lets are allocated in line with the Local
Housing Providers Allocations Policies. For further details of our
packages and service charges please contact 0800 479 7979
How do you apply for a furnished let?
Applying is easy:
If you are an existing tenant you can advise your Local Housing Office that you wish to apply for a furniture package
If you are a new applicant you can select furnished accommodation on your housing application form
If you are homeless you should discuss your request for a furniture package with your community caseworker.
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How long does it take to receive your new furniture?
For new tenants, your furnishings will be in place on the day you move into your home
For existing tenants, if you choose an emergency or basic package, up to 3 working days; a medium package up to
7 working days; a full package up to 10 working days.
How much does it cost?
We offer four different packages with varying term lengths and
service charges. You can find out details of our service charges
from your LHO, or by contacting us on 0800 479 7979. Charges
are in addition to your monthly rental charge.
Household Contents Insurance
We all know accidents can happen so it’s important to have
protection in place for when the unexpected or the unthinkable
happens. At GHA we would encourage you to consider insuring
your belongings. If you have a question about insurance or
would like to receive our Home Contents Information Pack call
us on Freephone 0800 479 7979.
Partnership Working
To help make sure our tenants have affordable options when
furnishing their home, GHA also works in partnership with other
organisations. These organisations may be of help to you at
this time and include recycling projects that provide services
that incorporate the concept of furniture recycling. Details of our
partner organisations follow.
How long do you have to pay?
Between 1 and 6 years, depending on which package you take.
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Furnished Let Service
Page 9
Other organisations that may be able to help you
Other organisations that may be able to help you
Starter Packs Glasgow
Address: 41 Burleigh Street, Govan, G51 3LA
Tel: 0141 440 1008, Web: www.starterpacks.org.uk
Glasgow Furniture Initiative
Address: 255 Blairtummock Road, Glasgow, G33 4ED
Tel: 0141 781 0100, Web: www.glasgowfurnitureinitiative.org.uk
Starter Packs Glasgow sources household goods on a mostly
reuse basis, they then redistribute these to people who require
basic household items to set up their new homes in permanent
tenancies. Starter Packs Glasgow is committed to helping people
in need to set up their new homes with basic items such as:
Glasgow Furniture Initiative (GFI) provides a complete home
furnishing service for those who require quality, reusable, low
cost furniture. The service is specifically designed to benefit
those on low incomes, so all household furniture and white
goods are offered for sale at low cost…and the environment
benefits too!
• Crockery / cutlery
• Mugs / tumblers
• Pots / pans
• Duvets
• Cleaning materials / toiletries • Bed linen / towels
Speak to your Local Housing Organisation (LHO) who may be
able to arrange this for you.
Starter Packs Glasgow also supply a wide range of household
goods, including some furniture at very low cost.
Second Opportunities
Address: 302 Broomloan Road, Govan, Glasgow, G51 2JQ
Tel: 0141 425 1177, Web: www.secondopportunities.org.uk
Second Opportunities is a non profit making organisation and
registered charity within Scotland. At their Broomloan Road
premises they store, prepare and display donated low cost
furniture ready for sale to the public and service users.
A selection of the main household items required to furnish a
home is available as new. By combining reused, recycled and
new goods, customers and service users can create a furniture
package to suit their own tastes and limited budgets.
Page 10
Spruce Carpets
Address: 308 Broomloan Road, Govan, Glasgow, G51
Tel: 0141 425 1555, Web: www.sprucecarpets.org.uk
Spruce Carpets sell carpet and carpet tiles, both quality
refurbished and new, at incredibly low prices. They also stock
vinyl ends to suit your kitchen and bathroom. Spruce has
showrooms in Govan and Shawlands and provide delivery and
fitting services.
Scotcash
Address: 55 High Street, Glasgow, G1 1LX
Tel: 0141 276 0525, Web: www.scotcash.net
Scotcash is an independent company that helps Glasgow citizens
gain access to financial services which, due to either their past
or current situation, they have been unable to access. Scotcash
is more than just another loans company; it can offer a range of
services and products such as affordable loans, savings accounts,
white goods packages, basic bank accounts & money advice.
Furnished Let Service
Page 11
Other organisations that may be able to help you
GHA Furniture Service
Fab Pad
Address: 319 Craigpark Drive, G31 2BT
Tel: 0141 575 3001, Web: www.impactarts.co.uk
Fab Pad is a creative employability and housing project, working
with people to help them sustain their tenancies. The main
focus of Fab Pad is to offer you the opportunity to work with
an interior designer to get the ideas and learn the skills to turn
your new flat or house into a home, effectively reducing the
risk of the tenancy breaking down. The Fab Pad programme
is for individuals aged between 16-25 who have experienced
homelessness or are at risk of losing their home. In many cases
this is due to a change of circumstance, this could be financial,
family breakdown, poor physical and mental health or for
whatever reason not having the skills required to create and
maintain a comfortable home environment.
Would you like to
know more about
our Furniture
Service?
Call us on 0800 479 7979
Strathclyde Fire & Rescue
Address: 99 Bothwell Road, Hamilton ML3 0EA
Tel: 0800 0731 999, Web: www.strathclydefire.org
Strathclyde Fire & Rescue offer FREE home fire safety visits to
everyone. Just call 0800 0731 999, text “Check” to 61611 on
your mobile phone or simply fill in the form online at: www.
strathclydefire.org/cs/hfsv/asp
Your local fire station will then contact you within 7 days to
arrange a time and date that suits you. Alternatively you can
phone your local fire station direct to arrange a home safety
visit. During the visit firefighters will check each room of your
house with you, helping you to make sure your house is safe.
If you don’t have a working smoke alarm, contact your local
housing office who will arrange to have one fitted.
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Furnished Let Service
Page 13
Would you like more information?
Freephone: 0800 479 7979
Email: talk@gha.org.uk
Visit: www.gha.org.uk
The Glasgow Housing Association Limited is a not-for-profit
housing association registered under the Industrial and Provident
Societies Act 1965, registered no. 2572R(S). It is also recognised
by HM Revenue and Customs as a Scottish charity (SC034054)
and is registered with The Scottish Housing Regulator under
the Housing (Scotland) Act 2001 as a registered social landlord,
no.317. VAT registration no. 796709466. Registered office:
Granite House, 177 Trongate, Glasgow G1 5HF