Complete report - Department of Foreign Affairs and Trade
Transcription
Complete report - Department of Foreign Affairs and Trade
departm ent o f foreign affairs and trade Ann ual Rep o rt 08|0 9 ISSN ISBN ISBN ISBN ISBN ISBN 1032–2019 978-1-921244-98-8 978-1-921244-99-5 978-1-921612-00-8 978-1-921612-01-5 978-1-921612-02-2 (volume 1) (volume 2) (two-volume set) (volume 1 online) (volume 2 online) © Commonwealth of Australia 2009 Copyright information This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Commonwealth. Requests and inquiries concerning reproduction and rights should be addressed to the Commonwealth Copyright Administration, Attorney-General’s Department, Robert Garran Offices, National Circuit, Barton ACT 2600, or posted at http://www.ag.gov.au/cca. Acknowledgments Executive Editor Coordinating Editor Photographs and Appendixes Assistant Editor Editorial Consultant Indexer Fiona Hoggart Eric Spry Tina Lawson, Katina Clarke Margaret Barbalet Jeff Fitzgibbon Michael Harrington Internet websites http://www.dfat.gov.au/dept/annual_reports http://www.ausaid.gov.au/publications Contact Inquiries about the annual report are welcome and should be directed to: Director, Corporate Planning Section Executive, Planning and Evaluation Branch Department of Foreign Affairs and Trade R G Casey Building, John McEwen Crescent Barton ACT 0221 Phone Fax Email 02 6261 3299 02 6261 3541 editor.annualreport@dfat.gov.au Design and typesetting by ZOO Communications Printing by Blue Star Print DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Contents (Volume 1) Letter of transmittal Guide to the report Section 1: Overviews Secretary’s review Departmental overview Section 2: Performance reporting iii viii 1 3 14 21 Outcome 1: Australia’s national interests protected and advanced through contributions to international security, national economic and trade performance and global cooperation 22 Output 1.1: Protection and advocacy of Australia’s international interests through the provision of policy advice to ministers and overseas diplomatic activity North Asia South-East Asia Americas Europe South and West Asia, Middle East and Africa Pacific Bilateral, regional and multilateral trade negotiations Trade development and policy coordination International organisations, legal and environment Security, nuclear, disarmament and non-proliferation 23 26 37 48 56 67 77 87 106 115 128 Output 1.2: Secure government communications and security of overseas missions 137 Output 1.3: Services to other agencies in Australia and overseas (including Parliament, state representatives, business and other organisations) 146 Output 1.4: Services to diplomatic and consular representatives in Australia 156 Outcome 2: Australians informed about and provided access to consular and passport services in Australia and overseas 160 Output 2.1: Consular and passport services Consular services Passport services 161 162 177 iv Contents ( Volu m e 1 ) Outcome 3: Public understanding in Australia and overseas of Australia’s foreign and trade policy and a positive image of Australia internationally Output 3.1: Public information services and public diplomacy Public information and media services on Australia’s foreign and trade policy Projecting a positive image of Australia internationally Freedom of information and archival research and clearance 184 185 186 190 206 Outcome 4: Efficient management of the Commonwealth overseas owned estate 212 Output 4.1: Property management 213 Output 4.2: Contract management 216 Section 3: Corporate management and accountability Overview Corporate governance External scrutiny Management of human resources Management of financial resources Section 4: Appendixes 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Ministerial responsibilities Staffing overview Agency resource statement and outcome resource summaries Occupational health and safety Freedom of information Inquiries by parliamentary committees Matters before courts and administrative tribunals Ecologically sustainable development and environmental performance Purchaser–provider arrangements Advertising and market research Grants and contributions Consultancy services List of sponsors Summary of the overseas network Section 5: Financial statements Independent auditor’s report Statement by the Secretary and Chief Finance Officer Financial statements Notes to and forming part of the financial statements 221 223 223 229 231 241 249 251 254 261 266 269 280 284 287 289 292 293 296 300 305 313 315 317 318 330 v DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Section 6: Glossaries and indexes 413 Glossary of terms Glossary of acronyms and abbreviations Compliance index Index 415 417 422 425 List of Figures Figure 1. Location of staff Figure 2. Senior executive structure Figure 3. Portfolio outcomes structure Figure 4. Outcomes and outputs framework Figure 5. Australia’s trade in goods and services Figure 6. Australia’s trade in goods and services Figure 7. Australia’s trade in goods and services Figure 8. Australia’s trade in goods and services Figure 9. Australia’s trade in goods and services Figure 10. Australia’s trade in goods and services Figure 11. Australia’s trade in goods and services Figure 12. Australia’s trade in goods and services Figure 13. Direction of Australia’s exports 2008 Figure 14. Travel documents issued 15 17 18 19 29 31 32 33 46 50 59 80 89 178 with with with with with with with with Japan China Taiwan the Republic of Korea ASEAN the United States the European Union New Zealand List of Tables Table 1. Australia’s trade in goods and services with North Asian economies Table 2. Australia’s trade in goods and services with South-East Asia Table 3. Australia’s trade in goods and services with the Americas Table 4. Australia’s trade in goods and services with Europe Table 5. Australia’s trade in goods and services with countries in South Asia and the GCC Table 6 Requests processed under the Freedom of Information Act 1982 Table 7. Requests assessed under the Archives Act 1983 Table 8. Employees by classification, gender and location Table 9. Ongoing and non-ongoing employees, full-time and part-time Table 10. Employees by categories of employment Table 11. Senior executive service by level and location Table 12. Senior executive service by gender Table 13. Senior executive service: gains and losses during the year Table 14. Senior executive service: inter-agency mobility during the year Table 15. Employees by location and gender Table 16. Employees covered by the Collective Agreement, Australian Workplace Agreements and Section 24 Determination under the Public Service Act 1999 vi 27 38 53 65 68 207 209 254 255 255 255 256 256 256 257 258 Contents ( Volu m e 1 ) Table Table Table Table Table Table Table Table Table Table 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. Table Table Table Table Table Table 27. 28. 29. 30. 31. 32. Table 33. Performance bonus payments by level 260 Agency resource statement 2008–09 261 Total resources available for outcome 1 262 Total resources available for outcome 2 263 Total resources available for outcome 3 264 Total resources available for outcome 4 265 Occupational health and safety statistics 268 Advertising and market research 292 Grants programs 293 Contributions to international organisations and peacekeeping operations 294 Consultancy services contracts 297 List of sponsors 300 Embassies, high commissions, consulates and multilateral missions 305 Consulates managed by Austrade 308 Consulates headed by honorary consuls 308 Places where Canada provides consular services to Australian citizens 310 Places where Australia provides consular services to Canadian citizens 311 vii DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Guide to the report This is the Secretary’s report to the Minister for Foreign Affairs and the Minister for Trade on the performance of the Department of Foreign Affairs and Trade (Volume 1) and AusAID (Volume 2) during the financial year 2008–09. The report is prepared in accordance with the Department of the Prime Minister and Cabinet’s Requirements for Annual Reports, as approved on behalf of the Parliament by the Joint Committee of Public Accounts and Audit on 17 June 2009. Information and statistics, unless otherwise indicated, cover the financial year 2008–09, or relate to the situation as at 30 June 2009. All dollars are Australian unless otherwise specified. Guide to Volume 1 The report of the Department of Foreign Affairs and Trade (Volume 1) uses the same outcome–output structure as outlined in the Portfolio Budget Statements 2008–09 for the foreign affairs and trade portfolio. This structure contains a number of changes from that used in 2007–08. In particular the department’s performance in 2008–09 is measured against key performance indicators and corresponding targets for each output (replacing both effectiveness indicators and quality and quantity measures). For clarity, the new performance information has been grouped against outputs rather than outcomes. Readers will find the relevant key performance indicators and corresponding targets listed at the beginning of each output. Quantity measures have been included in reporting against outputs where the information is available and usefully contributes to the overall reporting of the department’s performance in achieving the Government’s outcomes. We have included trade statistics covering services as well as goods. The latest goods and services trade statistics relate to calendar year 2008. They are not part of the department’s performance reporting but are included as background information for the benefit of readers. viii G u i de to t he report Section 1 contains: • the Secretary’s review for 2008–09 • the departmental overview, including: — role and functions — organisational structure — senior executive structure — portfolio structure — outcomes and outputs framework. Section 2 contains the department’s outcome–output performance information reporting. In line with the Portfolio Budget Statements 2008–09: — performance is reported by outcome and output — reporting addresses all key performance indicators and targets. Section 3 reports on enabling services that do not appear under the outcome structure. It includes reporting on corporate governance, external scrutiny and management of human and financial resources. Section 4 includes appendixes providing reports required under specific legislation and useful additional information. Section 5 contains the audited financial statements for 2008–09. Section 6 contains glossaries and indexes. Further information Publications Portfolio Budget Statements 2008–09 and 2009–10 Portfolio Additional Estimates Statements 2008–09 Website http://www.dfat.gov.au ix DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The Prime Minister, Mr Rudd, addressing the G20 London Summit in April 2009. Photo: Auspic Minister for Trade, Mr Crean, in talks with the Republic of Korea’s Minister for Trade, Mr Kim Jong-hoon, to launch free trade agreement negotiations in Melbourne on 18 May 2009. Photo: Peter Casamento Opposite » Minister for Foreign Affairs, Mr Smith, meeting the Indian Prime Minister, Dr Manmohan Singh, in New Delhi. Mr Smith visited New Delhi, Chennai and Hyderabad in September 2008. Photo: Adarsh Minocha, Foto Fare, New Delhi x OVERVIEWS Section 1 SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Overviews Secretary’s review Departmental overview 2 Ove rvi ews | S EC R ETA RY ’S R EV I EW SECTION 1 SECRETARY’S REVIEW Mr Michael L’Estrange AO, Secretary during the reporting period. Photo: Michael Jensen Ms Gillian Bird, Acting Secretary. Photo: Michael Jensen The international year in review The international environment in 2008–09 was testing. The crisis in financial markets severely affected the global financial system and economy, threatening Australia’s prosperity. This event gave rise to an important development in global architecture with the establishment of the G20 Leaders’ Summit to coordinate the international response to the crisis. The Afghanistan conflict and the enduring threats of nuclear weapons proliferation and terrorism were among the security challenges that Australia faced. The department supported the Prime Minister in helping to fashion and influence the two G20 Leaders’ Summits held to stabilise the global economic order, and in securing support for the Government’s G20 objectives. We helped formulate and implement the Government’s policy response, including its agenda for a sustainable and globally consistent regulatory framework for international financial markets, and for action against protectionism. The department supported the Government’s efforts to promote G20 outcomes and to strengthen regional security and prosperity through regional institutions such as the Asia-Pacific Economic Cooperation forum (APEC) and the East Asia Summit (EAS). We helped focus APEC on the urgent need for a Doha Round outcome to support global economic recovery through further trade liberalisation. We worked successfully to secure a statement by EAS leaders in June 2009 backing the coordinated international response to the global economic crisis. To realise the Government’s goal of enhancing Asia-Pacific regional architecture, we helped advance the Asia Pacific community (APc) proposal. We supported the Prime Minister’s Special Envoy, Mr Richard Woolcott AC, during his regional consultations on the APc and in the preparation of his report to the Prime Minister. We supported the Government in successfully negotiating Australia’s membership of the Asia–Europe Meeting in 2010. 3 SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 We supported the Government’s push for a successful outcome to the Doha Round, which would improve market access for Australian exporters of goods and services. We played a central role in ensuring that the Government’s trade finance programs helped Australian exporters respond to the economic downturn and position themselves for recovery. We concluded a landmark free trade agreement with our ten ASEAN neighbours. Taking forward the Government’s renewed focus on multilateralism, the department supported Australia’s contribution to international efforts on climate change, human rights, nuclear non-proliferation and other global issues. We actively promoted Australia’s candidacy for a seat on the UN Security Council in 2013–2014. The department acted to strengthen regional efforts to combat people smuggling, reinvigorating the ministerial-level Bali process on people smuggling and trafficking in persons. Australia expanded the scope of its international engagement, while strengthening relations with those countries with the greatest influence on its strategic and economic interests. The department worked to enhance Australia’s relationship with the United States. We worked to deepen Australia’s strategic and economic engagement with North Asia and India, and to build practical cooperation with key partners in South-East Asia and the South Pacific. We built on our strong relationship with the United Kingdom and took forward relations with the European Union. We advanced the Government’s objective of broadening and deepening ties with Africa and Latin America and the Caribbean. The department provided comprehensive consular assistance to the increasing number of Australians travelling overseas, responding to more than 60 crisis situations that affected Australians overseas. Strengthening multilateral and regional engagement The department took forward the Government’s commitment to revitalise Australia’s engagement with the United Nations and to help strengthen the multilateral system’s capacity to solve global problems. We continued to campaign actively on Australia’s candidacy for a non-permanent seat on the United Nations Security Council in 2013–2014, supporting high-level advocacy by the Government. To advance the Government’s renewed focus on multilateralism and to strengthen Australia’s support for international human rights mechanisms, the department promoted the inclusion of protection of civilians in the mandates of UN peacekeeping operations. We facilitated Australia’s ratification of international human rights treaties, including conventions against torture and discrimination against women and people with disabilities. We worked with the UN Development Program to achieve genuine progress towards the achievement of the Millennium Development Goals, particularly in the Asia-Pacific region. With the Department of Climate Change, we supported Australia’s participation in international climate change negotiations. The department worked closely with other agencies and through regional and multilateral architecture to address other environmental concerns. Working with the Department of 4 Ove rvi ews | S EC R ETA RY ’S R EV I EW The department worked to secure Australia’s interests in regional institutions. We acted to enhance the role of the EAS in addressing regional issues. We supported Australia’s continued strong contribution to APEC, the leading economic forum in the Asia-Pacific region. We helped secure APEC agreement on the fundamental importance of behind-theborder reform to trade and investment by contributing to the first APEC ministerial meeting dedicated to structural reform in Melbourne. We supported the attendance of the Prime Minister at the APEC Leaders’ Week and our Portfolio Ministers at the APEC Ministerial Meeting in Peru in November 2008. To promote democratic development in the Asia-Pacific region, the department helped facilitate the inaugural Bali Democracy Forum in December 2008, which the Prime Minister and the Indonesian President, Dr Yudhoyono, co-chaired. To enhance effective regional disaster management, we supported the Minister for Foreign Affairs’ attendance at the ASEAN Regional Forum (ARF) in July 2008, which focused on disaster relief responses to Cyclone Nargis in Burma. We participated in the ARF’s first multinational disaster relief exercise in the Philippines. Enhancing national security The department contributed to Australia’s participation in the NATO-led International Security Assistance Force in Afghanistan by working with the Department of Defence and other agencies to support additional deployments of military and civilian resources. We supported the Minister for Foreign Affairs in his advocacy of a comprehensive strategy for stabilising and rebuilding Afghanistan at the International Conference on Afghanistan in March 2009. Australia–NATO relations were further strengthened with the visit by the Minister for Foreign Affairs to NATO Headquarters in December 2008. The department advanced the Government’s intensified engagement with Pakistan, including by assisting visits by the Minister for Foreign Affairs and the Prime Minister’s Special Envoy for Afghanistan and Pakistan. We contributed to international efforts to assist Pakistan address its acute security and economic challenges through intensive multilateral engagement, including with the Friends of Democratic Pakistan and the Pakistan Donors’ Conference. The department worked closely with the Department of Defence in Iraq, providing wholeof-government coordination for Australia’s engagement and negotiating a status of forces agreement covering a limited number of Australian Defence Force personnel remaining in Iraq until 31 July 2009. We supported high-level exchanges with Iraq by the Deputy Prime Minister to Baghdad in June 2009 and by the Iraqi Prime Minister to Australia in March 2009. We concluded six new agreements to support expanded bilateral cooperation in areas such as education and trade and investment. 5 SECTION 1 Resources, Energy and Tourism, we garnered strong international support for the Global Carbon Capture and Storage Institute, which the Prime Minister launched in April 2009. We and the Department of the Environment, Water, Heritage and the Arts, working closely with the Special Envoy on Whaling, built support for reform of the International Whaling Commission and continued to urge Japan to end its ‘scientific’ whaling program. SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The department worked to advance global efforts to promote non-proliferation and disarmament through its policy and operational support for the International Commission on Nuclear Non-proliferation and Disarmament (ICNND). Co-chaired by former Australian Foreign Minister, the Hon Gareth Evans AO QC, and the former Japanese Minister for the Environment and for Foreign Affairs, Ms Yoriko Kawaguchi, the ICNND made significant progress in preparing its major report in the lead-up to the Nuclear Non-Proliferation Treaty Review Conference scheduled for May 2010. The department contributed to multilateral initiatives to prevent the proliferation of weapons of mass destruction and conventional weapons. We led efforts to advance the Government’s support for the Convention on Cluster Munitions, a landmark humanitarian treaty which the Minister for Foreign Affairs signed in Oslo in December 2008. To promote the entry into force of the Comprehensive Nuclear-Test-Ban Treaty (CTBT), we supported the Minister for Foreign Affairs in his role as chair of the September 2008 ministerial meeting of CTBT member states. Through the Conference on Disarmament, we advanced work towards negotiation of a Fissile Material Cut-Off Treaty. We worked to take forward the Missile Technology Control Regime (MTCR), including by hosting the MTCR’s annual plenary and technical meetings in November 2008. The department worked closely with the United States, Japan, the Republic of Korea and other countries for a UN Security Council resolution applying strengthened sanctions against the Democratic People’s Republic of Korea (DPRK) following its long-range ballistic missile launch in April and nuclear test in May 2009. We sustained Australia’s diplomatic efforts to register the Government’s deep concerns about Iran’s nuclear activities, including through close collaboration with international partners. To implement the Government’s international counter-terrorism (CT) commitments, the department cooperated intensively with foreign partners and coordinated the CT activities of Australian agencies overseas. As chair of the February 2009 meeting of the Commonwealth Committee on Terrorism, Australia secured agreement on a revised Commonwealth Plan of Action on Terrorism. Australia also agreed on a range of practical CT activities in trilateral consultations with the United States and Japan. We helped maintain Australia’s practical efforts to improve the CT capability of regional partners; and concluded a memorandum of understanding on CT cooperation with Bangladesh, one of 14 such agreements. The department contributed to whole-of-government efforts to combat people smuggling. We coordinated the Third Bali Regional Ministerial Conference on People Smuggling and Trafficking in Persons, which the Minister for Foreign Affairs and his Indonesian counterpart co-chaired, and which generated renewed regional commitment to preventing people smuggling and trafficking. The department was closely involved in implementing the National Security Statement, which the Prime Minister delivered in Parliament on 4 December 2008. We worked with other Government agencies to address the range of national security and strategic policy issues identified as priorities in the Statement. We collaborated with the Department of the Prime Minister and Cabinet on the evolving national security architecture, including by participating in the new National Intelligence Coordination Committee. 6 Ove rvi ews | S EC R ETA RY ’S R EV I EW Promoting trade and investment The department worked intensively to support the Minister for Trade’s commitment to achieving an ambitious outcome to the Doha Round negotiations that would accelerate global economic recovery and improve market access for Australian agriculture, industrial products and services. We organised a Cairns Group Ministerial Meeting in Bali and a trade ministers’ gathering in Paris in June 2009, both chaired by the Minister for Trade, at which he secured agreements from key WTO members to intensify engagement on the Doha Round. The department continued to actively pursue Australia’s trade interests through the WTO dispute settlement system. We led the whole-of-government task force to defend Australia’s position in the dispute brought by New Zealand against Australia’s quarantine measures regarding the importation of apples from New Zealand. The department acted to advance the Minister for Trade’s agenda to improve Australia’s export competitiveness by contributing to whole-of-government work on behind-the-border reform. We ensured international competitiveness and trade implications were taken into account in designing the Carbon Pollution Reduction Scheme and in determining Australia’s approach to reform in sectors such as autos, energy and infrastructure. We ensured that Australian exporters were well informed, including through our trade statistical and market information services. We helped state and territory governments and the business community to maximise international trade opportunities, including by supporting overseas visits by state and territory ministers to promote trade, investment, tourism and education. The department led Australia’s negotiations on regional and bilateral free trade agreements (FTAs) with key trading partners. We supported the Minister for Trade in ensuring the successful conclusion of the ASEAN–Australia–New Zealand FTA, the most liberal agreement ASEAN has ever concluded and Australia’s largest FTA, covering 20 per cent of Australia’s total trade. We began work on Australia’s participation in the Trans-Pacific Partnership Agreement, a plurilateral FTA aimed at enhancing economic integration in the Asia-Pacific region. The department started negotiations on a bilateral FTA with the Republic of Korea, Australia’s third-largest export market. We resumed FTA negotiations with Malaysia, finalised an FTA feasibility study with Indonesia and made substantial progress on an FTA feasibility study with India. We continued extensive negotiations on FTAs with Japan, China and the Gulf Cooperation Council member countries. We worked to strengthen existing agreements with Chile, New Zealand, Singapore, Thailand and the United States. 7 SECTION 1 The department helped build Australia’s practical cooperation on security issues with Japan and the United States through the Trilateral Strategic Dialogue (TSD). We hosted an inaugural TSD meeting of humanitarian relief and disaster response experts to improve trilateral coordination on disaster management. SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Enhancing key relationships The department helped ensure the vitality of Australia’s partnership with the United States across the breadth of Australia’s political, economic and security interests. During the US elections and following the subsequent inauguration of President Obama, we ensured the Government was well positioned to pursue Australia’s interests with the United States, including through early visits by the Prime Minister and the Minister for Trade. We supported the Minister for Foreign Affairs in attending the Australia–United States Ministerial consultations in April 2009. The department supported intensified high-level dialogue with North Asia, reflecting the region’s critical strategic and economic importance to Australia. Building on Australia’s mature and broad-ranging relationship with Japan, we worked to deepen complementary economic ties and common strategic interests. The ‘2+2’ meeting of Australian and Japanese foreign and defence ministers in December 2008 reaffirmed the commitment voiced by the Prime Minister and his Japanese counterpart in their June 2008 joint statement to promote bilateral security cooperation. To enhance Australia’s growing links with China, the department facilitated a program of high-level dialogue, including visits by the Prime Minister and the Governor-General. We supported the Minister for Foreign Affairs in the second Australia–China Strategic Dialogue held in China in March 2009 and coordinated the Minister’s visit to western China. By supporting the Minister for Trade in his intensive and high-level advocacy, including four visits to China, we helped enhance trade and investment across a range of sectors with Australia’s second-largest two-way trading partner. We conveyed Australia’s concerns about human rights issues in China at the annual bilateral Human Rights Dialogue in Canberra in February 2009. The department helped strengthen Australia’s ties with the Republic of Korea by supporting a visit to Canberra by President Lee in March 2009, during which he and the Prime Minister issued a joint statement on enhanced global and security cooperation. We contributed to the Government’s productive dialogue with the ROK to promote global economic recovery through the G20 Leaders’ Summit, including support for the ROK to host the Summit in 2010. To support the Government’s commitment to taking Australia’s relationship with India to the front rank of our international partnerships, the department facilitated a visit by the Minister for Foreign Affairs in September 2008. We managed a program of other ministerial and media visits to support Australia’s broad-based people-to-people ties with India, and to improve understanding in India of Australia’s cultural diversity and student safety measures. We enhanced the Government’s engagement with South Asia by securing observer status for Australia in the South Asian Association for Regional Cooperation (SAARC). The department helped deepen engagement with Indonesia through bilateral cooperation and in regional and multilateral forums. We advanced Australia’s security interests by implementing the Australia–Indonesia Agreement on the Framework for Security Cooperation (the Lombok Treaty) through an ambitious plan of action to enhance cooperation on defence, law enforcement, counter-terrorism and disaster response. 8 Ove rvi ews | S EC R ETA RY ’S R EV I EW SECTION 1 We hosted a landmark conference in February 2009 aimed at fostering people-to-people links, which the Prime Minister opened and our Portfolio Ministers attended. The department fostered practical links with other ASEAN states. We boosted Australia’s engagement with Thailand by organising the inaugural Australia–Thailand Joint Commission on Bilateral Cooperation, co-chaired by the Minister for Foreign Affairs and his Thai counterpart in Perth in May 2009. We supported a visit to Malaysia by the Prime Minister in July 2008, during which Australia and Malaysia established a sister schools program and agreed a joint training program for teachers from Afghanistan. We coordinated activities to commemorate 35 years of diplomatic relations between Australia and Vietnam, including visits by the Minister for Foreign Affairs and Vietnam’s Prime Minister; and began work towards establishing a Comprehensive Partnership. We helped enhance strategic dialogue with the Philippines by supporting the participation of our Portfolio Ministers at the bilateral ministerial meeting in Manila in October 2008, which produced practical initiatives in mining and nursing. To advance the Government’s comprehensive economic and security ties with Singapore, we supported an active program of high-level visits, including by the Prime Minister and the Governor‑General. We continued to press for political reconciliation and democratic progress in Burma, including by implementation of a targeted sanctions regime. We continued to assist East Timor through support for Australia’s leadership of the International Stabilisation Force and working with AusAID to alleviate poverty and strengthen economic growth. In response to the Prime Minister’s Port Moresby Declaration in March 2008, the department acted to enhance Australia’s engagement with Pacific island countries. We worked with AusAID to conclude Pacific Development Partnerships, aimed at promoting development outcomes, governance and economic growth, with Papua New Guinea, Samoa, Solomon Islands, Kiribati, Vanuatu, Tonga, Nauru and Tuvalu. We supported the Minister for Trade in securing the backing of Pacific Islands Forum Trade Ministers for starting negotiations on PACER Plus, which will incorporate trade capacity-building and trade development within a framework of enhanced regional economic integration. The department helped bolster Australia’s substantial partnership with Papua New Guinea by facilitating regular high-level exchanges, including the visit to Australia by the PNG Prime Minister, Sir Michael Somare. We managed the 19th Australia–PNG Ministerial Forum in June 2009, which reaffirmed the Government’s commitment to consolidating this relationship. We continued to coordinate Australian agencies’ involvement in the Strongim Gavman Program, through which Australia and PNG work together to strengthen PNG’s financial and economic management, public sector reform, law and justice and border security. The department worked to fulfil the Government’s commitment to supporting peace and prosperity in Solomon Islands through practical bilateral cooperation and Australia’s leadership of the Regional Assistance Mission to Solomon Islands. Working with Pacific Islands Forum members, the Commonwealth and other concerned members of the international community, we continued to promote and actively support international pressure on Fiji’s military regime to return the country to democracy and the rule of law, and to respect human rights. 9 SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The department enhanced Australia’s partnership with New Zealand by facilitating regular high-level bilateral contacts, including the annual Closer Economic Relations Ministerial Meeting in August 2008. We worked closely with New Zealand on coordinated approaches to development assistance and economic growth in the Pacific island region. The department worked to implement the Government’s policy of enhanced cooperation with the European Union (EU) by concluding a new Partnership Framework, which the Minister for Foreign Affairs launched in Paris in October 2008. The agreement aims to boost Australia–EU engagement across a range of issues, including through closer practical cooperation on international trade, climate change, international security threats and development assistance. We helped secure a range of beneficial trade and investment outcomes from the Australia–European Commission (EC) Trade Policy Dialogue in June 2009, in which the Minister for Trade and his EC counterpart participated for the first time. The department helped maintain Australia’s enduring links with the United Kingdom, including by supporting the Minister for Foreign Affairs in participating in the second Australia–UK Ministerial Dialogue. This, and visits by the Prime Minister and other ministers, served to underpin broad-based bilateral cooperation and engagement on critical issues—most significantly on global responses to the economic crisis. We contributed to developing the National Security Partnership, a framework for strengthened security cooperation which the Prime Minister and his UK counterpart, Mr Brown, announced in March 2009. The department continued to support Australia’s broad and productive dialogue with Canada on issues of mutual concern, including climate change and clean energy, and on international efforts to build stability and democracy in Afghanistan. We worked to implement the Government’s commitment to increased engagement with Africa through enhanced trade and investment links, expanded development assistance and stronger people-to-people ties. The department supported the Minister for Foreign Affairs’ participation in the Executive Council meeting of the African Union in Addis Ababa in January 2009, in which he gave the first address by an Australian Foreign Minister. We supported the Governor-General’s visit to ten African countries in March–April 2009 and visits to Australia by African ministers. We acted to strengthen Australia’s commercial engagement throughout Africa, especially in the resources sector. We continued to lead Australia’s response in pressing for political transformation in Zimbabwe and to work with AusAID in providing humanitarian, and ‘humanitarian plus’, assistance to the Zimbabwean people. The department worked to expand trade, investment and people-to-people links with Latin America and the Caribbean. We supported the visit to Peru by the Prime Minister and our Portfolio Ministers for the APEC Summit in November 2008, during which the Prime Minister announced that Australia would re-establish its diplomatic presence in Lima in 2010. A highlight of the year was the entry into force in March 2009 of the Australia– Chile FTA, Australia’s first with a Latin American country. The department advanced the Government’s increased engagement with the Gulf Cooperation Council (GCC) countries by securing agreement for an Australia–GCC foreign minister-level dialogue and seeking to advance FTA negotiations. 10 Ove rvi ews | S EC R ETA RY ’S R EV I EW SECTION 1 Enhancing consular and passport services Australians travelled overseas in record numbers, resulting in increased demand for the department’s consular assistance and for passport services. The department continued to provide a highly efficient and responsive consular service. Our smartraveller public information program advised Australian travellers of the importance of checking travel advisories before travelling and registering their travel plans. We provided accurate and up-to-date country-specific travel advice for 165 destinations to enable Australians to make informed decisions and manage the risks associated with travel. By strengthening our consular case and crisis management capacities, we were able to respond quickly and effectively to more than 60 international crises in which the safety of Australians travelling and residing overseas was at risk. The department’s consular case load in remote and dangerous areas grew. The department’s passport service to Australian travellers and expatriates remained responsive and efficient in the context of continued strong growth in passport applications. The average turnaround time for the issuance of travel documents was 5.1 days, well within the advertised client service commitment of ten working days. A significant achievement for 2008–09 was the launch of the N series passport, Australia’s most secure, attractive and advanced passport yet. We improved the integrity of passport decision-making and issuance processes, including the use of facial recognition technology to detect and prevent fraud, to further enhance the security standards of our passport systems. Promoting a positive image of Australia Through its public diplomacy programs, the department worked to influence international opinion and to project positive images of Australia. We brought to Australia 22 opinionshapers and decision-makers under our visits programs, enhancing understanding of Australia’s policy environment, society and culture. We promoted informed coverage of Australia in the international media by hosting visits by 84 journalists from 16 countries. The department delivered Australia’s first major cultural program in Indonesia for many years to increase appreciation and understanding among Indonesians of Australia’s cultural diversity, in particular Indigenous visual arts and film. We promoted the Australian film industry by staging 15 Australian film festivals throughout our overseas network. The department worked to showcase Australian business expertise and culture to the rapidly expanding Chinese market and to a wider global audience by managing preparations for Australia’s participation in the World Expo in Shanghai in 2010. We ensured that Australia was the first nation to complete the foundations of its national pavilion. 11 SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Enhancing security of Australia’s overseas missions and communications The security environment in which Australia’s overseas missions operate is often dangerous and unpredictable. To enhance overseas staff security, the department completed an extensive program of chancery security upgrades, including eight relocations. The use of the department’s classified communications system by other Australian Government agencies increased, both in Australia and at diplomatic missions overseas. We worked closely with these agencies to develop new agreements on the supply of, and support for, communications infrastructure. Corporate governance The department continued to manage its resources efficiently and flexibly. We achieved efficiencies and higher productivity through careful prioritising and regular review of budget allocations. We improved our records management systems with a successful pilot program for a new Electronic Document and Records Management System to move from paper-based to electronic filing. Outlook In 2009–10, the department will work to develop the Government’s policy response to global economic developments and engagement with global governance machinery, particularly the G20. We will continue to support the Prime Minister, our Portfolio Ministers and other ministers in advancing Australia’s position in forthcoming G20 Leaders’ Summits. The department will continue to promote and advance the Asia Pacific community initiative by organising a major international conference of academics and senior officials from regional governments in December 2009. We will continue to promote Australia’s candidacy for a non-permanent seat on the UN Security Council in 2013–2014. The department will engage extensively with regional and multilateral systems, as well as with Australia’s key bilateral partners, in negotiating effective solutions to global challenges, such as climate change, terrorism, WMD proliferation and people smuggling. We will continue preparing for the UN Climate Change Conference in Copenhagen in December 2009, working closely with the Department of Climate Change. The department will work to achieve the Government’s non-proliferation and disarmament aims, including by supporting the ICNND’s efforts to shape a global consensus in the lead-up to the 2010 NPT Review Conference. We will remain closely engaged with partners in North Asia and the United States, and through the UN Security Council, to encourage the DPRK to abandon its nuclear weapons program. We will continue to coordinate CT activities in South-East Asia and Australia’s contribution to stability in Afghanistan. We 12 Ove rvi ews | S EC R ETA RY ’S R EV I EW The department will continue to work actively with regional partners to ensure an effective coordinated response to people smuggling. Delivering an ambitious outcome to the Doha Round and pursuing trade liberalisation through multilateral, regional and bilateral initiatives will remain Australia’s highest trade priorities in 2009–10. We will continue to support the efforts of the Minister for Trade to maintain international momentum to conclude the Round. The department will work to enhance Australia’s alliance with the United States and the Government’s relationship with the Obama Administration through practical and strategic cooperation. We will continue to develop our important partnerships with Japan, China and the Republic of Korea, and with Indonesia and other countries in South-East Asia. We will support a deepening of Australia’s engagement with countries and regions that directly and increasingly affect Australia’s economic, security, development and diplomatic interests, including India, Pakistan, Africa and Latin America and the Caribbean. The department will use Australia’s leadership role as chair of the Pacific Islands Forum in 2009–10 to redouble cooperation with Pacific island nations on responses to climate change and the global economic crisis, advance regional economic integration and make progress towards the Millennium Development Goals. We will keep developing our capacity to meet the growing consular case load, with a focus on maintaining a responsive and high-quality consular service to Australians as they travel overseas in ever-increasing numbers. We will keep improving Australia’s passports system, incorporating enhanced security regimes and fraud prevention and detection technologies. In an environment of continued high security risk, the department will strengthen security arrangements for Australia’s overseas network, including current security-related construction projects for new chanceries in Jakarta and Bangkok. We will continue to manage resources adroitly and flexibly in our responses to the Government’s policy initiatives and budget priorities, and to monitor closely and review as necessary departmental expenditure. The outcomes for the department in the 2009–10 Budget will help us to pursue the Government’s priorities more effectively and build, over time, diplomatic resources that are more in-depth and diversified. This will include additional resources for our work on people smuggling and in Africa, Latin America, the Caribbean, India, Pakistan and Afghanistan. Gillian Bird Acting Secretary 13 SECTION 1 will strengthen dialogue with the Organisation for Security and Cooperation in Europe on security issues of common interest. SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 DEPARTMENTAL OVERVIEW Role and functions The department is responsible for advancing the interests of Australia and Australians internationally. The department’s staff in Canberra, in our state and territory offices and around the world work to achieve the department’s four outcomes, outlined in our Portfolio Budget Statements 2008–09 and presented in Figure 4: • the protection and advancement of Australia’s national interests through contributions to international security, national economic and trade performance and global cooperation • the provision to Australians of information about and access to consular and passport services in Australia and overseas • public understanding in Australia and overseas of Australia’s foreign and trade policy and a positive image of Australia internationally • efficient management of the Commonwealth overseas owned estate. To support the achievement of these outcomes in a challenging international environment, the department deployed its staff and other resources in a targeted and flexible manner (see Section 3 for more information). Senior Executive of the Department of Foreign Affairs and Trade (as at 30 June 2009). L–R (seated): The Secretary, Mr Michael L’Estrange AO, Deputy Secretaries Ms Gillian Bird and Mr Miles Kupa. L–R (standing): Deputy Secretaries Mr Ric Wells, Mr Bruce Gosper and Mr David Ritchie AO. Photo: Michael Jensen 14 Ov e rvi ews | D EPA RT M ENTA L OV ERV I EW SECTION 1 Organisational structure The Secretary and five deputy secretaries constitute the department’s senior executive. Supported by the department’s senior executive service, they manage the department and provide leadership on foreign and trade policy, consular and corporate issues. The senior executive shapes the values and culture of the department, promotes the highest professional standards of service to the Government and to Australia, and provides a fair and professionally rewarding working environment for staff. The department’s senior executive structure is outlined in Figure 2. In Canberra, as at 30 June 2009, the department was made up of 13 divisions, as well as three branches, the Australian Passport Office, the Overseas Property Office and the Australian Safeguards and Non-Proliferation Office. The department manages an overseas network of 89 embassies, high commissions, consulates-general and multilateral missions (for more information see Appendix 14). Each overseas post is attached to a parent division in Canberra. In addition to headquarters in Canberra, the department maintains offices in all Australian state and territory capital cities. These offices provide consular and passport services to the Australian community and liaison services to state and territory governments and Australian business. We also maintain a Passport Office in Newcastle and a Liaison Office on Thursday Island in the Torres Strait. Details of our offices in Australia are provided inside the back cover of this report. The department engages people overseas to act as honorary consuls. Honorary consuls provide consular assistance on behalf of the department to Australian travellers in locations where the Australian Government does not maintain other representation (see Appendix 14). FIGURE 1. location of staff Staff in state and territory offices (8%) Staff in Canberra (37%) Staff recruited overseas (41%) Australian staff posted overseas (14%) 15 SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Structure of the foreign affairs and trade portfolio The foreign affairs and trade portfolio supports the Minister for Foreign Affairs, the Minister for Trade, the Parliamentary Secretary for International Development Assistance, the Parliamentary Secretary for Pacific Island Affairs and the Parliamentary Secretary to the Minister for Trade in the conduct of Australia’s foreign and trade policy. Six agencies make up the portfolio: • Department of Foreign Affairs and Trade • Australian Trade Commission (Austrade) • AusAID (Australian Agency for International Development) • Australian Centre for International Agricultural Research (ACIAR) • Australian Secret Intelligence Service (ASIS) • Export Finance and Insurance Corporation (EFIC). Figure 3 outlines the portfolio structure and each agency’s outcomes. 16 Deputy Secretary Ric Wells Americas Division First Assistant Secretary Bill Tweddell China FTA Task Force Head - China FTA Task Force Jan Adams PSM Korea FTA Task Force Head - Korea FTA Task Force Jan Adams PSM Japan FTA Task Force Head - Japan FTA Task Force Jan Adams PSM Asia Trade Task Force Head - Asia FTA Task Force Michael Mugliston Trade and Economic Policy Division First Assistant Secretary Paul Tighe Europe Division First Assistant Secretary Richard Maude North Asia Division First Assistant Secretary Graham Fletcher Office of Trade Negotiations First Assistant Secretary Tim Yeend Global Issues Branch Assistant Secretary David Engel Deputy Secretary Bruce Gosper The Director General of ASNO is a statutory officer responsible to the Minister for Foreign Affairs Australian Safeguards and Non-Proliferation Office (ASNO) Director General John Carlson South and West Asia, Middle East and Africa Division First Assistant Secretary Deborah Stokes International Security Division First Assistant Secretary Jennifer Rawson Ambassador for Counter-Terrorism Bill Paterson PSM Diplomatic Security, Information Management and Services Division First Assistant Secretary Peter Rowe Deputy Secretary and ASEAN Ambassador Gillian Bird Australian Passport Office Executive Director Bob Nash Overseas Property Office Executive Director Peter Davin Corporate Management Division First Assistant Secretary James Wise Chief Finance Officer Ann Thorpe Pacific Division First Assistant Secretary Richard Rowe Shanghai World Expo 2010 Executive Director and Commissioner-General Peter Tesch International Organisations and Legal Division First Assistant Secretary Bassim Blazey A/g Ambassador for People Smuggling Issues Peter Woolcott Senior Legal Adviser Penny Richards South-East Asia Division First Assistant Secretary Brendon Hammer Consular, Public Diplomacy and Parliamentary Affairs Division First Assistant Secretary Greg Moriarty Protocol Branch Chief of Protocol Anne Moores Deputy Secretary David Ritchie AO Executive, Planning and Evaluation Branch Assistant Secretary Ian McConville A/g Deputy Secretary Miles Kupa SECRETARY Michael L’Estrange AO SECTION 1 FIGURE 2. SENIOR EXECUTIVE STRUCTURE (AS AT 30 JUNE 2009) Ov e rvi ews | D EPA RT M ENTA L OV ERV I EW 17 SECTION 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 FIGURE 3. PORTFOLIO OUTCOMES STRUCTURE—FOREIGN AFFAIRS AND TRADE PORTFOLIO AS AT 30 JUNE 2009 Minister for Foreign Affairs The Hon. Stephen Smith MP Minister for Trade The Hon. Simon Crean MP Parliamentary Secretary for International Development Assistance The Hon. Bob McMullan MP Parliamentary Secretary to the Minister for Trade The Hon. Anthony Byrne MP Parliamentary Secretary for Pacific Island Affairs The Hon. Duncan Kerr SC MP Department of Foreign Affairs and Trade Secretary, Mr Michael L’Estrange AO Outcome 1: Australia’s national interests protected and advanced through contributions to international security, national economic and trade performance and global cooperation Outcome 2: Australians informed about and provided access to consular and passport services in Australia and overseas Outcome 3: Public understanding in Australia and overseas of Australia’s foreign and trade policy and a positive image of Australia internationally Outcome 4: Efficient management of the Commonwealth overseas owned estate AusAID Director General, Mr Bruce Davis Outcome 1: To assist developing countries to reduce poverty and achieve sustainable development, in line with Australia’s national interest Outcome 1: Australians succeeding in international business with widespread community support Outcome 2: Australia’s national interest advanced by implementing a partnership between Australia and Indonesia for reconstruction and development Outcome 2: Australians informed about and provided access to consular, passport and immigration services in specific locations overseas Australian Centre for International Agricultural Research Chief Executive Officer, Mr Peter Core Outcome 1: Agriculture in developing countries and Australia is more productive and sustainable as a result of better technologies, practices, policies and systems Australian Secret Intelligence Service Director General (Acting), Mr Steven Robinson Outcome 1: Enhance government understanding of the overseas environment affecting Australia’s vital interests and take appropriate action, consistent with applicable legislation, to protect particular identified interests 18 Austrade Chief Executive Officer, Mr Peter O’Byrne Outcome 2 Australians informed about and provided access to consular and passport services in Australia and overseas Output 2.1 Consular and passport services Output 1.3 Services to other agencies in Australia and overseas (including Parliament, state representatives, business and other organisations) Outcome 1 Australia’s national interests protected and advanced through contributions to international security, national economic and trade performance and global cooperation Output 1.1 Protection and advocacy of Australia’s international interests through the provision of policy advice to ministers and overseas diplomatic activity Output 1.2 Secure government communications and security of overseas missions Output 4.2 Contract management Output 4.1 Property management Output 3.1 Public information services and public diplomacy Output 1.4 Services to diplomatic and consular representatives in Australia Outcome 4 Efficient management of the Commonwealth overseas owned estate Outcome 3 Public understanding in Australia and overseas of Australia’s foreign and trade policy and a positive image of Australia internationally Department of Foreign Affairs and Trade Secretary: Mr Michael L’Estrange AO SECTION 1 FIGURE 4. OUTCOMES AND OUTPUTS FRAMEWORK 2008–09 Ov e rvi ews | D EPA RT M ENTA L OV ERV I EW 19 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Minister for Trade, Mr Crean, greeting Brazil’s Minister for External Relations, Mr Celso Amorim, in Canberra on 26 August 2008. Minister for Foreign Affairs, Mr Smith, welcomed the then Japanese Minister for Foreign Affairs, Mr Hirofumi Nakasone, to Perth for foreign policy discussions in May 2009. Photo: Russell Barton Photography Opposite » The Prime Minister, Mr Rudd, and Indonesian President, Dr Susilo Bambang Yudhoyono, at the Bali Democracy Forum, December 2008. Photo: Auspic 20 PERFORMANCE REPORTING Section 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Outcome 1 SECTION 2 Australia’s national interests protected and advanced through contributions to international security, national economic and trade performance and global cooperation OUTPUT 1.1 Protection and advocacy of Australia’s international interests through the provision of policy advice to ministers and overseas diplomatic activity North Asia South-East Asia Americas Europe South and West Asia, Middle East and Africa Pacific Bilateral, regional and multilateral trade negotiations Trade development and policy coordination International organisations, legal and environment Security, nuclear, disarmament and non-proliferation OUTPUT 1.2 Secure government communications and security of overseas missions OUTPUT 1.3 Services to other agencies in Australia and overseas (including Parliament, state representatives, business and other organisations) OUTPUT 1.4 Services to diplomatic and consular representatives in Australia 22 O u t p u t 1 .1 Protect i on and advocacy Output 1.1 To protect and advance the national interest, the department will engage in effective advocacy and overseas diplomatic activity to promote Australia’s international political, security, economic and multilateral interests. It will ensure the accurate and timely provision of policy advice to ministers to meet the challenges of an unpredictable international environment. Key Performance Indicators 2008–09 Target • Deepening of Australia’s relationship with the United States • Strengthen further our alliance with the United States by continued strategic, defence and intelligence cooperation • Enhancement of Australia’s security through contributions to national, regional and international efforts to promote a more stable regional and global security environment • Influence the development of US strategic, foreign and trade policy through high-level political engagement, including ministerial visits, the Australia–United States Ministerial Consultations (AUSMIN) and the Australia–United States Free Trade Agreement (AUSFTA) Joint Committee • Strengthen engagement with the United Nations, including by building support for Australia’s bid for election to the UN Security Council in 2013–2014 • Strengthen non-proliferation regimes by enhancing Australia’s role in international non-proliferation and disarmament efforts, including the International Commission on Nuclear Nonproliferation and Disarmament • Deliver effective policy coordination on whole-of-government approaches to Afghanistan and Iraq • Advance coordination on key regional issues through the Trilateral Strategic Dialogue • Build support for Australian inclusion in any regional security mechanisms arising from the Six-Party Talks • Advance Australia’s international Chemical, Biological, Radiological and Nuclear counter-terrorism programs and strengthen counter-terrorism cooperation and capacity building with key partners • Strengthen whole-of-government efforts for regional cooperation on people smuggling 23 SECTION 2 Protection and advocacy of Australia’s international interests through the provision of policy advice to ministers and overseas diplomatic activity DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 • Enhancement of engagement with the Asia-Pacific region • Develop further strong relations with Japan, including under the Joint Declaration on Security Cooperation, advance economic, political and strategic relations with China and enhance relations with the Republic of Korea SECTION 2 • Strengthen relations in South Asia, particularly through highlevel political engagement, stronger institutional and economic links with India and by broadening relations with Pakistan • Strengthen ties with the countries of South-East Asia, notably with Indonesia by building on the Framework for Security Cooperation, and relations with ASEAN • Enhance the role of the East Asia Summit in East Asian economic integration • Participate effectively in APEC and other regional forums to build support for freer trade, make practical improvements in the business environment and encourage economic reform in the Asia-Pacific region • Strengthen relations with Pacific island countries, particularly through long-term Pacific Partnerships and effective coordination to implement the Government’s enhanced Pacific engagement strategy • Promote political stability and economic growth in the region, including in East Timor, and in Solomon Islands through effective leadership of the Regional Assistance Mission to Solomon Islands (RAMSI) • Deepen economic and social integration with New Zealand • Conclusion of consultations by the Special Envoy and finalisation of the initial report to Government on the prospects for an Asia Pacific community • Advancement of Australia’s national interests with partners in Europe, the Americas, the Middle East and Africa • Progress towards a new policy framework for practical cooperation with the European Union (EU) on economic and security interests • Advance Australia–United Kingdom links, including cooperation on shared defence and security interests, and the promotion of strategies to address regional and global problems • Strengthen ties with the Middle East and make practical contributions to the Middle East peace process • Sustain momentum in the relationship with Canada and deepen relations with key Latin American partners • Strengthen engagement with Africa 24 O u t p u t 1 .1 Protect i on and advocacy • Progress towards an ambitious outcome to the WTO Doha Round that delivers commercially-worthwhile outcomes on agriculture, industrial products and services • Maintain Australia’s influence in the WTO negotiations, including through leadership of the Cairns Group, participation in smaller groups and dialogue with key members SECTION 2 • Contribution to national prosperity through improved access to overseas markets for Australian business through multilateral, bilateral, regional means; efforts to maintain and strengthen the multilateral trading system; and effective use of the WTO to protect and pursue Australia’s trade interests • Defend any WTO challenges on quarantine, use the WTO dispute settlement system to advance Australian trade objectives, and provide high-quality legal advice on WTO obligations • Develop strategies to ensure FTAs support the multilateral trading system, including through enhanced WTO oversight of FTAs • Progress current FTA negotiations, implement existing FTAs effectively and examine the merits of new bilateral FTAs, including through feasibility studies • Progress the PACER Plus Pacific trade liberalisation negotiations • Assist with the completion of the comprehensive review of export policies and programs and consider the review’s findings • Promotion of outcomes to international deliberations on global environmental and energy-related issues consistent with Australian policy positions • Maintain high-level pressure on Japan to halt its ‘scientific’ whaling program • Maintain high-level pressure on whaling nations and promote whale conservation, including by supporting the Special Envoy for Whale Conservation • Contribute to the launch of post-2012 global agreement on climate change • Ensure trade and environment outcomes are mutually supportive • Work with other agencies to enhance procedures for handling illegal, unregulated and unreported fishing in Australia’s fishing zone and progress ‘Niue Plus’ Pacific regional fisheries enforcement cooperation negotiations • Contribution to the development of a strong international legal framework • Satisfy all treaty and statutory obligations • Intensify advocacy of the importance of an international rules-based system • Adopt a more active role and involvement in international institutions and multilateral forums • Encouragement of wider international application of universal human rights standards, democratic principles and good governance • Support efforts to enhance the effectiveness of the Human Rights Council • Advocate human rights bilaterally, regionally and in international forums • Strengthen advocacy of good governance and democracy 25 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 1.1.1 NORTH ASIA SECTION 2 Overview North Asia is a region of major strategic and economic importance to Australia. North Asia’s markets account for just over half of Australia’s exports. The region’s continued stability and prosperity bear vitally on Australia’s national interests. The department strengthened Australia’s ties with North Asia and promoted the Government’s political, economic and strategic objectives in the region. We facilitated high-level exchanges including visits to China, Japan and Korea by the Prime Minister. We supported a visit to Australia by the President of the Republic of Korea, during which Australia and Korea issued a joint statement on security cooperation. The department supported visits to Japan and China by the Minister for Foreign Affairs, and four visits to China by the Minister for Trade. We hosted visits to Australia by Korea’s Foreign Minister and Trade Minister and by Japan’s Foreign Minister. We promoted Australia’s economic interests, including through ongoing negotiations for free trade agreements (FTAs) with China and Japan. The department also commenced negotiation of an FTA with the Republic of Korea. We continued to advance Australia’s security interests in the region, including support for the denuclearisation of the DPRK. The longstanding and complementary Australia–Republic of Korea relationship has been taken to a new level by Prime Minister Rudd and President Lee, Foreign Ministers Stephen Smith and Yu Myung-hwan and by Trade Ministers Simon Crean and Kim Jong-hoon. Here the two leaders confirm the warmth of relations to the media after discussions in Canberra on 5 March 2009. They issued a Joint Statement on Enhanced Global and Security Cooperation and announced an agreement to launch negotiations towards a bilateral free trade agreement. Photo: Auspic 26 O u t p u t 1 .1 NO RT H ASI A TABLE 1. AUSTRALIA’S TRADE IN GOODS AND SERVICES WITH NORTH ASIAN ECONOMIES Exports Exports Imports Imports 2008 $m Japan 34,655 53,183 16.3 20,031 22,833 4.0 China 27,731 37,086 27.3 30,247 36,707 18.6 Republic of Korea 15,328 20,236 16.3 6,415 6,986 7.0 Taiwan 6,464 8,742 14.9 4,529 4,736 6.1 Hong Kong, China 4,395 4,653 1.0 3,073 3,290 5.4 93 60 1.1 21 20 4.0 88,666 123,960 18.0 64,316 74,572 10.5 Goods and services Other (b) Total North Asia (a) 2007 $m 2008 $m Trend growth 2003–2008 % (a) Goods data on a recorded trade basis, services data on a balance of payments basis (b) Goods data only. Services data is not published by the ABS for these countries Sources: DFAT Stars database and ABS Catalogue 5368.0 Japan The department helped reinforce Australia’s significant ties with Japan, a key partner in North Asia. Australia and Japan share common values and a comprehensive economic, security and strategic partnership. The year 2008 was a record year for bilateral trade with Japan, which regained its position as Australia’s largest trading partner. The department supported high-level visits to Japan that contributed to building the bilateral relationship and promoting Australia’s strategic and economic interests. We played a major role in supporting the visit of the Prime Minister, Mr Rudd, in July 2008 to attend the G8 Leaders’ Outlook Meeting in Hokkaido. The Minister for Foreign Affairs, Mr Smith, visited Japan in December 2008 to attend the ‘2+2’ Meeting of Australian and Japanese foreign and defence ministers to advance security and defence cooperation. The ‘2+2’ meeting reaffirmed the commitment by the Australian and Japanese prime ministers in their June 2008 joint statement to promote bilateral security cooperation and peace and stability in the Asia-Pacific region and beyond. A key outcome of the ‘2+2’ meeting was agreement to begin discussions in early 2009 on a possible legal framework between the governments of Australia and Japan for information sharing. The department also coordinated Australia’s whole-of-government review and update of the bilateral security and defence cooperation Action Plan to reflect progress under the 2007 Australia–Japan Joint Declaration on Security Cooperation and set new goals. Mr Smith welcomed the Japanese Foreign Minister, Mr Hirofumi Nakasone, to Australia as a Guest of Government in April–May 2009. The ministers discussed the G20, the Australia–Japan FTA negotiations, nuclear non-proliferation, whaling, collaboration in development assistance, including in the Pacific and in Afghanistan, and expanding people-to-people links. During his visit, Mr Nakasone met the Prime Minister in Melbourne. 27 SECTION 2 2007 $m Trend growth 2003–2008 % DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 The department hosted consultations on East Asia and the Pacific with senior officials from Japan’s foreign ministry. The Minister for Trade, Mr Crean, promoted Australia’s trade and economic objectives in discussions with his counterpart, the Minister for Economy, Trade and Industry, Mr Toshihiro Nikai, at multilateral meetings, including the World Economic Forum in Davos in January 2009 and at the OECD Ministerial Council meeting in June 2009. Mr Crean also advocated the potential gains from successful conclusion to the World Trade Organization (WTO) Doha Round, our interests in promoting regional economic integration and Australia’s strong commitment to concluding with Japan a comprehensive free trade agreement. To enhance Australia’s robust economic ties with Japan, the department facilitated the establishment of a new trade and economic ministerial dialogue with Japan, which Mr Crean announced on 26 June 2009. The inaugural dialogue meeting will occur in the second half of 2009. We supported Mr Crean’s advocacy of bilateral and multilateral trade issues. The department held three negotiating rounds with Japan on a comprehensive FTA (see sub‑output 1.1.7). Goods and services trade between Australia and Japan was valued at $76 billion, a 39 per cent increase on 2007. Merchandise exports to Japan rose by 59 per cent to $50.8 billion, mainly due to increased prices for resources such as coal and iron ore. Agricultural exports increased by 11 per cent to $5.8 billion. Japan remained our largest export market and was our largest market for coal, liquefied natural gas (LNG), beef, and dairy products. Merchandise imports were valued at $20.2 billion. Major imports were passenger motor vehicles and transport vehicles. In addition, Japan was Australia’s third-largest source of foreign investment. Parliamentary Secretary for International Development Assistance, Mr Bob McMullan, with the then Prime Minister of Japan, Mr Taro Aso, during the Pacific Islands Leaders Meeting (PALM) Five (V) Summit in Japan on 22 May 2009. 28 O u t p u t 1 .1 NO RT H ASI A FIGURE 5. Australia’s trade in goods and services with Japan Balance 60 000 Imports Exports 50 000 SECTION 2 $ MILLION 40 000 30 000 20 000 10 000 0 2003 2004 2005 2006 2007 2008 The department coordinated a fifth round of the biennial Australia–Japan Conference. Held in Tokyo on 19 November 2008, the conference brought together senior representatives from politics, business, academia and the media. The conference was co-chaired by Sir Rod Eddington, Chairman of the Australia–Japan Business Cooperation Committee, and Mr Akio Mimura, Chairman of the Japan–Australia Business Cooperation Committee. The then Japanese Prime Minister, Mr Taro Aso, delivered the keynote address. The conference generated and promoted new ideas in support of the bilateral relationship. We undertook intensified diplomatic efforts for reform of the International Whaling Commission and urged Japan to end ‘scientific whaling’ (see sub‑output 1.1.9). The department supported the Australia–Japan Foundation in its work to foster mutual understanding and goodwill between the peoples of Australia and Japan (see sub‑output 3.1.2). China The department supported a constructive bilateral relationship with China based on significant shared interests. We engaged with China on such important international concerns as the G20 response to the global economic crisis, climate change, nuclear non‑proliferation and the WTO Doha Round. The department facilitated a busy program of high-level exchange, including visits to China by the Governor-General and the Prime Minister. Australia’s economic and trade relationship with China continued to grow, despite the global economic slowdown. China was Australia’s second-largest two-way trading partner in 2008, with trade in goods and services reaching $73.8 billion, comprising 13.2 per cent of total Australian trade. Australia’s merchandise exports to China grew by 36 per cent to reach $32.3 billion. The department continued to work towards a free trade agreement (FTA) as a means of deepening the economic relationship (see sub‑output 1.1.7). The department supported four visits by the Minister for Trade, 29 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Mr Crean, to China to promote Australia’s trade and economic interests in China’s rapidly developing inland regions and advocate Australia’s interests in the FTA negotiations. The department coordinated the March 2009 visit to China by the Minister for Foreign Affairs, Mr Smith, for the second Australia–China Strategic Dialogue with his counterpart Mr Yang Jiechi. The dialogue covered global security issues and discussed ways in which China and Australia can work together in regional and multilateral forums to support shared objectives. Minister for Trade, Mr Crean, and the National Development and Reform Commission (NDRC) Chairman, Mr Zhang Ping, meet to discuss the Australia–China FTA, in Beijing on 31 March 2009. In the lead‑up to, and during, the 2008 Beijing Olympics and Paralympics, we provided extensive support to the large number of Australians who attended the Games, including team members, Business Club Australia participants and spectators. The department also facilitated visits to Australia by Chinese Communist Party Politburo Standing Committee members, Mr Zhou Yongkang (November 2008) and Mr Li Changchun (March 2009). These visits were aimed at increasing awareness of Australian perspectives within the Chinese leadership. Under the Special Visits Program, the department hosted a visit by Professor Zhu Feng, the Deputy Director, Centre for International and Strategic Studies, Beijing University, to enhance awareness of Australia’s perspectives on strategic issues. 30 O u t p u t 1 .1 NO RT H ASI A The department convened the 12th round of the Australia–China Human Rights Dialogue in February 2009 in Canberra, in which a wide range of concerns and issues were discussed (see sub‑output 1.1.9). Iron ore remains Australia’s biggest export to China, almost doubling in value in 2008 to $18 billion. The department worked with industry to facilitate this trade, including by highlighting the importance of market principles as the basis for trade. Agricultural exports remain an important component of bilateral trade. China is the largest market for Australian wool, worth $1.4 billion in 2008. We continued to pursue greater access for Australian agricultural products, contributing to finalising several export protocols. The department assisted Australian companies involved in commercial disputes in China. FIGURE 6. Australia’s trade in goods and services with China Balance 40 000 Exports Imports 35 000 30 000 $ MILLION 25 000 20 000 15 000 10 000 5 000 0 –5 000 –10 000 2003 2004 2005 2006 2007 2008 The department facilitated the fourth Australia–China Business Council (ACBC) Canberra Networking Day at Parliament House in March 2009. Ministers and senior officials discussed with ACBC members key priorities in Australia’s policy approach to China, and future prospects for the business relationship in the context of the global economic crisis. The department supported the work of the Australia–China Council in building understanding in China of contemporary Australia’s scientific, technological and educational outlook (see sub‑output 3.1.2). 31 SECTION 2 The department organised the third annual High-level Economic Cooperation Dialogue in Canberra on 22 October 2008, co-chaired by Mr Crean with the Chairman of China’s National Development and Reform Commission, Mr Zhang Ping. The wide-ranging discussion covered bilateral trade and cooperation in clean energy and energy security, minerals and energy resources, transport and infrastructure, two-way investment and our respective economic reform agendas. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Taiwan We led Australia’s delegation to the 13th round of the annual bilateral economic consultations, which contributed to advancing our trade interests in energy and resources, investment, science and technology, and education. The department supported separate talks with Taiwan on energy and minerals, electronics, and agriculture, and assisted in the signing of a memorandum of understanding (MOU) on cooperation in industrial property. We conducted an active and successful public diplomacy program focused on promoting Australian expertise in science, technology and the arts, including through sponsoring visits by high-profile Australians in these fields. FIGURE 7. Australia’s trade in goods and services with Taiwan Exports Balance 10 000 Imports 9 000 8 000 7 000 $ MILLION SECTION 2 The department supported Australia’s economic and trade interests in Taiwan. In 2008, Australia’s exports to Taiwan reached $8.7 billion, making Taiwan our ninth-largest export market. 6 000 5 000 4 000 3 000 2 000 1 000 0 2003 2004 2005 2006 2007 2008 Hong Kong The department worked closely with the Australian business community to advance our commercial interests in Hong Kong, which remains a premier business base in southern China and a major source of investment. In 2008, exports to Hong Kong reached $4.7 billion and two-way trade was $7.9 billion. A highlight was the conclusion of a bilateral MOU on cooperation in wine-related business, signed by the Minister for Agriculture, Fisheries and Forestry, Mr Tony Burke, on behalf of Australia during a visit to Hong Kong in April. The MOU will help lift the profile of Australian wine in Hong Kong and boost Australia’s share of the Hong Kong wine market. Macau We continued to support Australia’s commercial and other interests in Macau through the regular consular visits and community outreach programs conducted by the Hong Kong Consulate-General. 32 O u t p u t 1 .1 NO RT H ASI A Republic of Korea (ROK) The department contributed to strengthening our bilateral relationship with the ROK, building on our shared values, substantial and complementary economic ties and common strategic interests. The department continued to promote the benefits of a comprehensive free trade agreement (FTA), contributing to the agreement announced by the Prime Minister, Mr Rudd, and the President, Mr Lee, to begin FTA negotiations. The Minister for Trade, Mr Crean, and the ROK Trade Minister, Mr Kim Jong-hoon, launched the first round of FTA negotiations during the fifth Australia-Korea Ministerial Joint Trade and Economic Commission in Melbourne on 18 May 2009. The two trade ministers also discussed a broad range of bilateral, regional and international trade issues. Mr Crean sought the relaxation of measures affecting Australian horticulture exporters and investment (see sub‑output 1.1.7). In addition to supporting ministerial engagement on trade and economic issues, the department worked with other agencies and industry to support Australia’s expanding commercial interests in the ROK. To help Australia retain market share following the resumption by the ROK of US beef imports, the department cooperated with Meat and Livestock Australia and the Department of Agriculture, Fisheries and Forestry (DAFF) to promote the clean, safe image of Australian beef. We also worked closely with DAFF on a number of agricultural market access issues, and continued to support efforts by Australia’s LNG industry to increase sales to the ROK. FIGURE 8. Australia’s trade in goods and services with the Republic of Korea Balance 25 000 Imports Exports $ MILLION 20 000 15 000 10 000 5 000 0 2003 2004 2005 2006 2007 2008 33 SECTION 2 The department led a whole-of-government effort towards closer bilateral, regional and multilateral cooperation with the ROK, resulting in a joint statement and action plan on enhanced global and security cooperation announced by the Prime Minister, Mr Rudd and the ROK President, Mr Lee Myung-bak, in Canberra on 5 March 2009. Specific areas of cooperation include law enforcement, border security, counter-terrorism, disarmament and non-proliferation, defence and disaster response. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The ROK maintained its position as Australia’s third-largest export market. Australian exports to the ROK grew dramatically in 2008, increasing 32 per cent to $20.2 billion, due to the higher value of iron ore and coal sales, which accounted for almost half of merchandise exports. Services exports in 2008 were valued at $1.8 billion. The ROK was Australia’s seventh-largest source of visitor arrivals and third-largest source of overseas student enrolments. The department supported the visit to Australia by the ROK Minister for Foreign Affairs and Trade, Mr Yu Myung-hwan, in January 2009 for talks with Mr Smith. Under the Special Visits Program we hosted a visit by the ruling ROK Grand National Party chair, Mr Park Hee-tae, and six other members of parliament. The visit was important in advancing our bilateral objectives and reinforcing the priority Australia places on its relationship with the ROK. The department provided secretariat support to the Australia–Korea Foundation in its efforts to broaden and deepen relations with the ROK by enhancing mutual understanding and collaboration between the two countries (see sub‑output 3.1.2). Democratic People’s Republic of Korea (DPRK) The department continued to work closely with the United States, Japan, the ROK and other countries in support of international efforts to find a peaceful resolution to the DPRK nuclear issue. The Government condemned both the DPRK’s launch in April 2009 of a long-range ballistic missile and its apparent underground nuclear test in May 2009. We urged UN Security Council members to respond strongly to the nuclear test and welcomed the Council’s unanimous adoption on 12 June 2009 of Resolution 1874 condemning the test and strengthening sanctions against the DPRK. We coordinated whole-of-government action to implement Australia’s obligations under Resolution 1874, as well as continuing implementation of the earlier Resolution 1718 passed in response to the DPRK’s 2006 missile test. Australia also maintained autonomous sanctions comprising restrictions on travel to Australia by DPRK nationals, a ban on port entry by DPRK‑flagged ships and financial sanctions against 12 entities and one individual linked to the DPRK’s weapons of mass destruction (WMD) programs. We engaged the DPRK directly to urge it to abandon its nuclear weapons program, including during visits to Pyongyang by Australia’s non-resident Ambassador (based in Seoul) in August 2008, March 2009 and June 2009. These delegations also urged the DPRK to work to improve relations with Japan and the ROK, and raised Australia’s concerns about the DPRK’s human rights record. While bilateral development assistance to the DPRK remained suspended, Australia continued to provide humanitarian assistance, without linkage to political considerations, for the North Korean people through UN agencies and the Red Cross. The value of this assistance totalled $6.75 million in 2008–09. 34 O u t p u t 1 .1 NO RT H ASI A Our work in support of the Six-Party Talks included consultations with its members on possible future regional security mechanisms. With the breakdown of the talks, the prospects of any mechanism developing soon are low. Mongolia Her Majesty Empress Michiko (of Japan) views the Emily Kame Kngwarreye exhibition accompanied by Australian Ambassador to Japan, Mr Murray McLean OAM, the Deputy Director of the National Art Center, Tokyo, Mr Osamu Fukunaga and Australian Embassy interpreter, Mr Kazuyuki Hirasawa, in Tokyo, July 2008. Photo: The Yomiuri Shimbun Outlook The department will work with North Asian partners to promote regional stability and Australia’s economic interests. We will strengthen Australia’s strategic engagement in the North Asian region, building on existing joint cooperative arrangements and bilateral dialogues. The department will engage these governments on major international priorities for Australia, such as climate change, global financial governance, regional architecture, nuclear non-proliferation and whaling. 35 SECTION 2 We continued to support Australia’s expanding relationship with Mongolia. The opening of Mongolia’s Embassy in Canberra in October 2008 enabled closer engagement. We worked with industry in support of Australian commercial interests in Mongolia, particularly in the resources and energy sector. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 The department will promote Australia’s business interests in these important markets, which continue to be affected by the global economic crisis. The department will pursue a successful outcome to free trade agreement negotiations with China, Japan and the ROK. We will maintain close engagement with regional partners and the United States and fully implement relevant United Nations Security Council resolutions in order to help encourage the DPRK to return to pursuing a negotiated settlement of the nuclear issue. 36 O u t p u t 1 .1 SO U T H -EAST ASI A 1.1.2 SOUTH-EAST ASIA Overview The department intensified engagement with Indonesia, including in regional and multilateral forums, on a range of areas including the G20, World Trade Organization (WTO), counter-terrorism, combating people smuggling and illegal fishing and promoting democratic development in the region. We deepened relations with Malaysia, pursuing new areas of cooperation identified during a visit by the Prime Minister in 2008. Continuing high-level contact with Singapore reinforced an already strong agenda of engagement across the breadth of security, trade and foreign policy issues. Commemorating 35 years of diplomatic relations with Vietnam, the department laid the groundwork and developed initiatives for new areas of bilateral cooperation. Visits to the Philippines by the Minister for Foreign Affairs and the Minister for Trade emphasised Australia’s commitment to the peace process in Mindanao and highlighted potential for increased commercial contacts. Political unrest in Thailand saw the department focus on protecting Australia’s extensive interests and assisting Australian travellers caught up in developments. We maintained pressure on the regime in Burma in the face of the continued repression of the Burmese people and an increased number of displaced persons. The department focused on initiatives to strengthen existing regional architecture and on possible future developments, including promoting the concept of an Asia Pacific community. We coordinated increased Australian cooperation with the Association of South-East Asian Nations, the highlight of which was the conclusion of the ASEAN– Australia–New Zealand free trade agreement (AANZFTA) in February 2009. We also sought to strengthen regional forums, including the East Asia Summit. The department led a campaign to secure Australia’s membership of the Asia–Europe Meeting process of dialogue and cooperation. Indonesia The department worked to reinforce Australia’s important relationship with Indonesia with a strong focus on advancing further cooperation on security and trade issues and building people-to-people links. We facilitated a large number of successful high-level exchanges including visits by 15 Australian and 15 Indonesian ministers. The Minister for Foreign Affairs, Mr Smith, made two visits. The department coordinated the ninth Australia– Indonesia Ministerial Forum (AIMF) in November 2008 in Canberra which involved the participation of eight Indonesian ministers. We took the lead in implementing initiatives emerging from the AIMF including to expand trade and investment. We also supported the Minister for Trade, Mr Crean in his role as chair of the 33rd WTO Cairns Group Ministerial Meeting in Bali in June 2009 (see sub‑output 1.1.8). 37 SECTION 2 Strengthening Australia’s relationships and fostering closer practical engagement with key regional partners in South-East Asia were high priorities for the department in 2008–09. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 TABLE 2. AUSTRALIA’S TRADE IN GOODS AND SERVICES WITH SOUTH-EAST ASIA SECTION 2 Goods and services (a) Exports Exports 2007 $m 2008 $m Imports Imports Trend growth 2003–2008 % 2007 $m 2008 $m Trend growth 2003–2008 % Indonesia 4,801 5,293 6.7 5,518 6,212 5.8 Malaysia 4,479 5,488 10.6 8,317 9,967 13.5 Philippines 1,369 1,824 9.8 1,102 1,082 1.5 Singapore 7,248 10,054 11.6 14,652 20,954 22.5 Thailand 5,222 6,297 15.5 9,452 11,972 24.1 Vietnam 1,806 2,200 29.1 5,037 5,755 19.1 305 277 11.5 1,338 1,493 18.3 25,230 31,433 11.9 45,416 57,435 17.4 Other Total ASEAN East Timor (b) Total South-East Asia 37 35 –5.5 2 11 23.8 25,267 31,468 11.9 45,418 57,446 17.4 (a) Goods data on a recorded trade basis, services data on a balance of payments basis (b) Goods data only. Services data is not published by the ABS for this country Sources: DFAT Stars database and ABS Catalogue 5368.0 The department advanced Australia’s security interests through implementing the Australia–Indonesia Agreement on the Framework for Security Cooperation (the Lombok Treaty) which came into force in February 2008. We coordinated development of the Lombok Treaty plan of action adopted at the inaugural meeting of the officials-level Security Cooperation Consultation Group in November 2008. The plan of action outlines an ambitious agenda to enhance cooperation in a range of fields covering defence, law enforcement, counter-terrorism and disaster response. The department continued close cooperation with partners in Indonesian national and regional governments and civil society organisations to counter terrorism (see sub‑output 1.1.10). We advanced Australia’s interests through working closely with Indonesia in regional and multilateral forums. The Prime Minister, Mr Rudd, co-chaired the inaugural Bali Democracy Forum in December 2008, with Indonesia’s President, Mr Susilo Bambang Yudhoyono. The Australian and Indonesian foreign ministers, Mr Smith and Dr Wirajuda, co-chaired the Third Bali Regional Ministerial Conference on People Smuggling, Trafficking in Persons and Related Transnational Crime in April 2009 (see sub‑output 1.1.9). In response to the global economic crisis, we worked closely with Indonesia to mobilise support for the G20. We also increased cooperation with Indonesia in regional and multilateral environmental and other forums. The department worked with the Department of Climate Change to facilitate cooperation on climate change with Indonesia. This work included implementing the Indonesia–Australia Forest Carbon Partnership (signed in June 2008) and the development of joint Australia–Indonesia submissions for international negotiations under the United Nations Framework Convention on Climate Change. 38 O u t p u t 1 .1 SO U T H -EAST ASI A The Minister for Trade, Mr Crean, and Indonesian Minister for Trade, Dr Mari Pangestu, share a lighter moment before they address the Australia–Indonesia Conference business lunch in Sydney on 20 February 2009. Photo: Benjamin Townsend Photography We concluded a joint feasibility study for a possible free trade agreement (FTA) with Indonesia, which was welcomed by the Australian and Indonesian trade ministers, Mr Crean and Dr Pangestu, at the eighth Australia–Indonesia Trade Ministers Meeting (TMM) in February 2009 (see sub‑output 1.1.7). The department worked closely with Australian industry and the Indonesian Government to strengthen the bilateral trade and investment relationship. We implemented key recommendations of the Trade and Investment Framework Experts Group, which presented its final report to ministers at the TMM in February 2009. The department initiated and hosted a major conference in Sydney in February 2009, which focused on developing a vigorous and practical bilateral partnership. The Prime Minister delivered the keynote address at the conference, while Mr Smith and his Indonesian counterpart also addressed the conference. Three Indonesian ministers attended as part of a 70-strong Indonesian delegation of political, religious, community, youth and business leaders. We are pursuing several initiatives that emerged from the conference, with a focus on fostering people-to-people links and promoting Indonesian studies in Australia. Visits by filmmaker Ms Mira Lesmana and women’s rights advocate 39 SECTION 2 Following a rise in unauthorised boat arrivals, the department coordinated increased cooperation with the Indonesian Government to prevent and deter people smugglers from using Indonesia as a transit country to reach Australia. We also continued to cooperate with Indonesia on measures to address illegal fishing in Australia’s northern waters, partly by conducting a public information campaign. Sightings and apprehensions of illegal Indonesian fishing boats decreased compared with 2007–08 (see sub‑output 1.1.9). DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Ms Kamala Chandrakirana under the Special Visits Program helped to strengthen people-to-people networks in underdeveloped areas and highlighted new directions for potential cooperation. The department supported the Australia–Indonesia Institute in building stronger links between the peoples of Australia and Indonesia. We designed and delivered the Australia International Cultural Council’s first major cultural diplomacy program in Indonesia for many years (see sub‑output 3.1.2). Thailand The department coordinated the inaugural Australia–Thailand Joint Commission on Bilateral Cooperation chaired by Mr Smith and his Thai counterpart, Mr Kasit, in May 2009 in Perth. The Joint Commission provided a venue for ministers to discuss the full range of bilateral and broader strategic issues and was also the first visit to Australia by a Thai Foreign Minister since the 2006 coup in Thailand. The department supported the visit by Mr Crean to Thailand in February 2009 in conjunction with the signing of the AANZFTA (see sub‑output 1.1.7). Our facilitation of visits by Thai parliamentary and community delegations promoted increased understanding of Australia and Australian life across a wide range of areas. The Deputy Head of Mission at the Australian Embassy in Bangkok, Ms Bronte Moules, distributing blankets to residents of the Klong Toey slum area in Bangkok during her visit to Sister Joan’s milk run project, which was supported by the Australian Embassy Discretionary Fund in January 2009. Sister Joan is from the Western Australian Congregation of Presentation Sisters and has been working in the area since 1991. Advocacy of the Government’s pursuit of broader economic ties between Thailand and Australia saw the department focus on securing Thai agreement to begin negotiations on further trade and investment liberalisation under the Thailand–Australia FTA. These 40 O u t p u t 1 .1 SO U T H -EAST ASI A negotiations would cover services, investment, business mobility, competition and government procurement. We are discussing with Thailand the commencement of these negotiations. We supported the Australia–Thailand Institute in its work to strengthen people-to-people and institutional links (see sub‑output 3.1.2). Singapore The department pursued a busy program of high-level exchange with Singapore, reflecting close bilateral ties and cooperation on a range of regional and other issues. This included three visits to Singapore by the Prime Minister, Mr Rudd, and a visit by the Deputy Prime Minister, Ms Gillard. Mr Smith and Mr Crean attended ASEAN-related meetings during Singapore’s term as ASEAN Chair. We also supported a visit by the Governor-General in November 2008. We maintained close and regular dialogue with Singapore on a wide range of regional issues including the East Asia Summit and Australia’s interest in participating in the AsiaEurope Meeting. The department undertook two rounds of negotiations with Singapore on the second review of the Singapore–Australia FTA, during which we reached in-principle agreement on enhanced text in relation to investment and intellectual property (see sub‑output 1.1.7). Malaysia We advanced the bilateral relationship with Malaysia, supporting the visit by the Prime Minister, Mr Rudd, in July 2008, and working with other agencies to implement a program of cooperative activities agreed by the Malaysian and Australian prime ministers. These included the Malaysia‑Australia Education Project for Afghanistan and a pilot sisterschools project involving 12 schools from the state of Victoria and Malaysia. The department coordinated Australian involvement in the bilateral Joint Trade Committee meeting, which took place in Malaysia in October 2008. Industry round-tables on financial services and legal services, initiated by the department, brought together Australian and Malaysian representatives in Kuala Lumpur. The round-tables contributed to discussion of the roadmap for liberalisation in Malaysia and the potential for Australian business involvement. We recommenced discussions with Malaysia on the proposed Malaysia– Australia FTA (see sub‑output 1.1.7). Through our High Commission in Malaysia, we hosted ‘Australia Month’ in April 2009, which promoted Australian food and beverage exports to Malaysia and resulted in considerable positive coverage of Australia in the Malaysian media. Participation in June 2009 in the inaugural Young Diplomats’ Round-table—a bilateral initiative—laid the 41 SECTION 2 The department led Australia’s response to the uncertain political environment in Thailand, which included unrest and demonstrations in November–December 2008 and the cancellation of the East Asia Summit in Pattaya in April 2009. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 foundations for enhanced engagement with the Malaysian Ministry of Foreign Affairs. We supported the Australia–Malaysia Institute in its role of promoting greater understanding between Australians and Malaysians (see sub‑output 3.1.2). The Prime Minister, Mr Rudd, with Malaysia’s then Minister of Education, Mr Hishammuddin Hussein, and students of Aminuddin Baki Secondary School, in Kuala Lumpur on 10 July 2008. The school is one of six Malaysian schools participating in the DFAT-funded Australia–Malaysia Sister Schools Project. Mr Rudd launched the project on his first official visit to Malaysia. The Philippines The department supported participation by Mr Smith and Mr Crean in a successful Philippines–Australia Ministerial Meeting in Manila in October 2008, enhancing engagement across the spectrum of the bilateral relationship. In particular, ministers agreed to initiatives to support sustainable mining practices and regulation, offering prospects for greater Australian business participation in Philippine economic development. The department played a coordinating role in Australia’s support for security and stability in the Philippines. Australia’s support included development assistance, defence and counter-terrorism cooperation, advocacy of adherence to international human rights norms, and, since the breakdown in the Mindanao peace process in August 2008, calls for a return to negotiations and a renewed commitment by all parties to achieving a lasting peace settlement. Under the Special Visits Program, we hosted Senator Francis Escudero, a potential candidate for Philippine President in 2010, to promote understanding of Australian policy settings and provide opportunities to engage with senior political, community and business leaders (see sub‑output 3.1.2). 42 O u t p u t 1 .1 SO U T H -EAST ASI A Vietnam The department contributed to the visit to Australia by the Vietnamese Prime Minister, Mr Nguyen Tan Dung, in October 2008. The visit outcomes included the granting of clemency for two Australians sentenced to death for drug trafficking; signature of a prisoner transfer agreement; and an offer of Australian assistance on a major infrastructure project in Vietnam, subject to the outcome of a feasibility study. Our promotion of trade and investment by Australian companies contributed to successful commercial outcomes. At the prime ministers’ press conference after bilateral discussions, Mr Rudd welcomed Mr Dung’s announcement of the grant of a fully foreign-owned bank licence to ANZ Bank. We hosted the Australia–Vietnam Human Rights Dialogue in Canberra in August 2008 (see sub‑output 1.1.9). The Minister for Foreign Affairs, Mr Smith, meeting Vietnam’s Prime Minister, Mr Nguyen Tan Dung, during celebrations to mark 35 years of diplomatic relations between Australia and Vietnam, in Hanoi in July 2008. Photo: Le Gia Thang 43 SECTION 2 Australia and Vietnam commemorated the 35th anniversary of the establishment of diplomatic relations in 2008. We worked to expand the bilateral relationship, including through high-level exchanges. A visit to Vietnam by Mr Smith in July 2008 generated new areas of cooperation including a commitment to assist Vietnam with anti-corruption training and to reinvigorate a strategic dialogue. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 East Timor The department continued to coordinate Australia’s whole-of-government efforts to build a stable and more prosperous East Timor. These efforts focused on Australia’s contribution to the Australia-led International Stabilisation Force; the bilateral development cooperation program; and strengthening of East Timor’s domestic security capacity through major bilateral police and defence development programs. As a result of improved security, we were able to encourage the development of greater trade and investment linkages with East Timor including through support for a number of trade delegations from Australia. We assisted high-level exchanges including a visit by the Governor-General to East Timor in December 2008, and visits to Australia by the East Timorese Prime Minister, Mr Xanana Gusmao, in August 2008 and the Foreign Minister, Mr Zacarias da Costa, in February 2009. We supported the fourth Australia–East Timor–Indonesia trilateral meeting that took place at foreign ministers’ level in Bali in April 2009. Other bilateral relationships The department backed efforts by the UN Secretary General’s Special Envoy for Burma and worked closely with partners in the region to encourage political reform in Burma. The department made strong representations to the regime over the detention of over 2000 political prisoners, increased numbers of displaced persons and the trial and ongoing detention of opposition leader Ms Aung San Suu Kyi. The department advanced the Government’s policy of maintaining pressure on the Burmese regime through financial sanctions and travel restrictions. We conducted the first-year review of the financial sanctions list announced by Mr Smith in Parliament in October 2008. We continued our assistance for the judicial process to bring to trial former Khmer Rouge leaders in Cambodia, which saw the trial of first defendant, Kaing Guek Eav, known as Duch. The department supported a visit by Dr Hang Chuon Naron, Secretary-General of the Ministry of Economy and Finance. We continued to develop our bilateral relationship with Laos, including by sponsoring a visit to Australia in May 2009 of the newly appointed Lao Minister for Planning and Investment, Dr Sinlavong Khoutphaytoune. We coordinated the Australia–Laos Human Rights Dialogue in Vientiane on 6–9 April 2009 (see sub‑output 1.1.9). The department supported Australian foreign policy, security and commercial interests in Brunei and promoted Australia as an education destination. We worked closely with the Department of Veterans’ Affairs to manage the construction of a memorial at Pantai Muara in Brunei to commemorate Australian operations in 1945, as well as the formal dedication of the memorial by the Minister for Veterans’ Affairs, Mr Alan Griffin, in December 2008. 44 O u t p u t 1 .1 SO U T H -EAST ASI A ASEAN and regional issues The department coordinated Australian participation in the East Asian Summit (EAS). Despite the postponement of the 2008 EAS until October 2009, we were instrumental in securing an EAS leaders’ statement in June 2009 on the global economic crisis. Working with other agencies, we made a substantial contribution to the EAS agenda, including facilitating Australian involvement in a second-track study of possible enhanced economic integration, through a Comprehensive Economic Partnership in East Asia. A significant outcome that advanced Australia’s trade interests in the region was the conclusion of the ASEAN–Australia–New Zealand FTA (AANZFTA), signed by Mr Crean in Thailand in February 2009 (see sub‑output 1.1.7). The department also coordinated the renewed plan of action to implement the ASEAN–Australia Comprehensive Partnership, identifying priority areas for cooperation in political, security, economic, development and socio-cultural areas. Minister for Foreign Affairs, Mr Smith, with the Singaporean Minister for Foreign Affairs, Mr George Yeo, at the ASEAN–Australia Ministerial Meeting in Singapore in July 2008. Photo: Courtesy of Singapore Ministry of Foreign Affairs 45 SECTION 2 The department coordinated the international consultations of the Prime Minister’s Special Envoy on the Asia Pacific community (APc) initiative, Mr Richard Woolcott AC, and assisted in the production of the Special Envoy’s report. We worked to advance the initiative, which underlined Australia’s determination to play an active and constructive regional role, both through initial scoping for the one-and-a-half track APc conference announced by the Prime Minister and by dialogue with officials from regional governments in Canberra and overseas. The department led a campaign to secure Australia’s membership of the Asia–Europe Meeting (ASEM) process of dialogue and cooperation. Australia’s application to join the ASEM process was welcomed by Asian and European Foreign Ministers at the ASEM Hanoi Foreign Ministers’ Meeting (25–26 May 2009). ASEM brings together 16 Asian nations and the ASEAN Secretariat, along with the 27 European Union nations and the European Commission. FIGURE 9. Australia’s trade in goods and services with ASEAN Balance 60 000 Imports Exports 50 000 40 000 30 000 $ MILLION SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 20 000 10 000 0 –10 000 –20 000 –30 000 2003 2004 2005 2006 2007 2008 Outlook Strengthening our relationships and fostering closer practical engagement with the countries of South-East Asia will remain a priority for the department, particularly in cooperation on regional security and transnational crime. The department will work to open new markets, reduce barriers to trade and improve access for Australian business. We will seek early implementation of AANZFTA and maintain the momentum of our FTA agenda. The department will focus on initiatives to strengthen existing regional forums and new options for enhanced regional cooperation. Advancing the Comprehensive Economic Partnership in East Asia will be a priority. In consultation with the Department of the Prime Minister and Cabinet, we will coordinate and take forward the Government’s discussions with countries in the region to promote an APc, including through mounting a major one-and-a-half track conference in Australia in late 2009 to discuss the initiative. We will work with ASEM members in the lead-up to Australia taking up its seat in ASEM at the next summit to be held in Brussels in 2010. We will expand cooperation with Indonesia, broadening already strong links in defence and law enforcement to combat terrorism, people smuggling and illegal fishing, and to manage natural disasters. We will deepen cooperation on climate change, the promotion of democracy in the region and the strengthening of people-to-people links. 46 O u t p u t 1 .1 SO U T H -EAST ASI A In the second half of 2009, the department will host and co-sponsor the fifth Regional Interfaith Dialogue. Participants are drawn from the major religious groups in the region, including ASEAN countries, New Zealand, East Timor, Fiji and Papua New Guinea. The dialogue will enable religious leaders to share information and ideas with a view to increasing regional understanding and tolerance. SECTION 2 47 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 1.1.3 AMERICAS SECTION 2 Overview The department intensified efforts to deepen Australia’s relationship with the United States and other countries in the Americas. Preparation undertaken before the US presidential elections in November 2008 helped the Government engage effectively with a new US administration. Extensive work after the inauguration of President Obama ensured the Government was well positioned to pursue Australia’s interests with the United States. We contributed substantially to developing a productive relationship with the Obama Administration by coordinating early visits to Washington by the Prime Minister and the Ministers for Foreign Affairs, Trade and Defence. We also worked to ensure the Australia–United States Ministerial consultations were held within the first three months of the Obama Administration. The Prime Minister meets the US President, Mr Barack Obama, accompanied by US Secretary of State Hillary Clinton, and the Australian Ambassador to the United States, Mr Dennis Richardson AO (left), in Washington on 24 March 2009. The department facilitated productive engagement with Canada on a wide range of global, regional and bilateral issues. We advanced the Government’s commitment to enhance Australia’s engagement with Latin America and the Caribbean, including through the entry into force of the Australia–Chile Free Trade Agreement and the finalisation of the Joint Experts Group Report on strengthening economic relations with Mexico. 48 O u t p u t 1 .1 A M ER I CAS United States The department supported visits to the United States by the Prime Minister, Mr Rudd, the Minister for Foreign Affairs, Mr Smith, and the Minister for Trade, Mr Crean. The Prime Minister’s visit in March 2009 laid the foundations for close ongoing engagement with the Obama Administration on the vital coordination role of the G20 process in addressing the global economic crisis (see sub‑output 1.1.8). Our support for Mr Smith’s and Mr Crean’s visits to the United States in 2009 helped the development of early high-level engagement with their new US counterparts. We supported visits to the United States by other federal ministers, including the Deputy Prime Minister, Ms Gillard, in June 2009. We helped strengthen bilateral political ties through support for participation by Australian ministers, parliamentary secretaries and parliamentarians in the regular West Coast Leadership Dialogue in San Diego in January 2009 and in the Australian–American Leadership Dialogue in Honolulu in September 2008. We helped maintain the strength of the alliance through support for the Australia–United States Ministerial (AUSMIN) consultations in Washington in April 2009. Attended by Mr Smith and the then Minister for Defence, Mr Fitzgibbon, and their US counterparts, Secretary of State Hillary Clinton and Secretary of Defense Robert Gates, the talks underscored the importance of the alliance to both countries. AUSMIN outcomes included an agreement to explore strengthening bilateral civil-military cooperation, including in addressing the needs of fragile states; and an agreement on principles that will guide greater cooperation on intelligence, surveillance and reconnaissance, and cyber security. The department facilitated coordination with the United States of our responses to major regional issues and to the broader global challenges of terrorism, including Afghanistan, and the proliferation of weapons of mass destruction (see sub‑output 1.1.10). Coordination mechanisms included the Trilateral Strategic Dialogue with Japan and the regular bilateral Policy Planning Talks with the Department of State held in New York in September 2008. The United States was Australia’s third-largest trading partner in 2008, with two-way trade in goods and services growing 14.1 per cent between 2007 and 2008 to reach over $54.7 billion. Australia’s merchandise exports, primarily composed of crude petroleum and confidential items (mainly alumina), grew 20.9 per cent in 2008 to $12.1 billion. Investment remains a strong feature of the economic relationship, with two-way investment valued at $813 billion by the end of 2008. 49 SECTION 2 In the lead-up to the November 2008 US Presidential election, the department provided analysis of the candidates’ policy positions to ensure the Government was ready to engage immediately with the incoming US administration. This groundwork facilitated Australia’s early engagement on major US initiatives such as the administration’s response to the global economic crisis as well as key common security interests, including the firm commitment on the part of both governments to military and civilian efforts to stabilise Afghanistan and prevent it from again becoming a base for the export of international terrorism. Building on the outcomes of the Australia–United States Ministerial Trade Talks (AUSMINTT) held in New Jersey in June 2008—which included the promotion of Australian service providers to the United States and enhanced dialogue across the forward trade agenda—the department worked to deepen policy engagement with the new administration on key multilateral and regional priorities, particularly the WTO Doha Round, APEC and the proposed Trans‑Pacific Partnership. A mutual recognition agreement between Australian and Texan engineers was signed in September 2008, with the support of the Australia–United States Free Trade Agreement (AUSFTA) Working Group on Professional Services. FIGURE 10. Australia’s trade in goods and services with the United States Balance 40 000 Exports Imports 30 000 20 000 $ MILLION SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 10 000 0 –10 000 –20 000 2003 2004 2005 2006 2007 2008 The department monitored closely the US economic stimulus package that was part of the US administration’s response to the global economic crisis in terms of possible effects on Australian business. We conveyed the Government’s concerns to the United States about its ‘Buy American’ provisions and reintroduction of the Dairy Export Incentive Program, highlighting the need for trade liberalisation in responding to the economic downturn. The department also assisted the Government’s efforts to preserve Australia’s interests during the restructuring of the US auto industry (see sub‑output 1.1.8). The department worked with the Department of Agriculture, Fisheries and Forestry to pursue market access issues and opportunities for a range of Australian agricultural products. Technical discussions on specific agricultural market access issues have progressed, under the AUSFTA umbrella. We continued to advocate reform of US farm subsidies in so far as they affect Australian exporters, in particular the proposed US Dairy Assessment contained in the 2008 US Farm Bill. The department continued to facilitate people-to-people links and cross-cultural exchange between Australia and the United States through support for the Australian Political Exchange Council’s hosting of delegations of young US political, community and corporate leaders at local, state and national levels in September 2008 and May 2009. We continued to contribute to the governance of the Australian–American Fulbright Commission and to sponsor a Fulbright Professional Award in Australia–United States 50 O u t p u t 1 .1 A M ER I CAS Alliance Studies. We engaged with academic institutions and think tanks, including the United States Studies Centre at the University of Sydney. The department coordinated a whole-of-government approach to Australia’s engagement with the United States through our leadership of the inter-departmental US Policy Group. The group enhanced coordination among government agencies across the breadth and depth of the bilateral relationship, particularly during the US administration’s transition period. We worked cooperatively with the United States over its introduction, in January 2009, of the Electronic System for Visa Authorisation, required of all eligible Australian passport holders visiting the United States under the Visa Waiver Program. Minister for Foreign Affairs Mr Smith and Secretary of State Hillary Clinton meet in Washington on 9 April 2009. Canada The department supported the Government’s productive engagement with Canada across a broad range of policy areas, particularly the global economic crisis and the important role of the G20 in responding to the crisis. We expanded our engagement with Canada on climate change and energy, including through representations that contributed to 51 SECTION 2 We coordinated commemorations in August 2008 of the 100th anniversary of the 1908 Great White Fleet’s voyage from the United States to Australia. As part of the commemorations, Mr Smith launched ‘Great White Fleet to the Coral Sea: Naval Strategy and the Development of Australia-United States Relations 1900 –1945’, by David Lee and Russell Parkin, a study published by the department on the development of Australia–US relations in the period 1900–1945. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Canada’s decision to join the Global Carbon Capture and Storage Institute—an initiative announced by the Prime Minister, Mr Rudd, in September 2008—as a founding member (see sub‑output 1.1.9). The defence and intelligence relationship deepened, particularly in the context of both countries’ military and humanitarian commitments to securing and rebuilding Afghanistan. Afghanistan was a major feature of discussion during visits we supported by the then Minister for Defence, Mr Fitzgibbon, and an Australian Parliamentary delegation, led by the President of the Senate. The department focused on public diplomacy activities that would inform and influence the views of key stakeholders in Canada on issues of core policy priority to Australia. The ‘Australia Week’ program in Toronto in 2009 included two policy forums, one on climate change and emissions trading and the other on Asia-Pacific issues. The forums attracted 170 senior representatives from a range of organisations, business and academia and positioned Australia as a key partner for Canada in policy development. We fostered private sector institutional links between Australia and Canada by hosting a visit by the CEO of the Conference Board of Canada under the Special Visits Program (see sub‑output 3.1.2). Latin America and the Caribbean The department worked to implement the Government’s commitment to expand Australia’s engagement with Latin American countries and to support our growing trade, investment and people-to-people links. We coordinated visits by the Prime Minister, Mr Smith and Mr Crean to Peru in November 2008 for the APEC Ministerial and Leaders’ meetings and a visit by Mr Smith to Mexico. The department also supported visits to Australia by ministers from Chile, Brazil and Colombia. Cuba opened an Embassy in Australia in October 2008. The department coordinated the visit to Australia in August 2008 of Brazil’s Minister of External Relations, Mr Celso Amorim, for talks with Mr Smith and Mr Crean. A key outcome from the visit was agreement that Australia and Brazil would develop a plan of action for an enhanced partnership. We facilitated extensive contacts between Australian ministers and their Brazilian counterparts and also between senior officials working towards responses to the global economic crisis and pushing for the conclusion of the Doha round of multilateral trade negotiations. We supported a visit by the Treasurer, Mr Wayne Swan, to Sao Paulo in November 2008 for a G20 Finance Ministers’ meeting. The department facilitated deeper bilateral links with Mexico through its support of a successful visit by Mr Smith in November 2008. A key outcome of the visit was the signing of a memorandum of understanding on education cooperation and the reaching of agreement to intensify political exchanges. We worked with Mexican counterparts to finalise the Australia–Mexico Joint Experts Group (JEG) Report on strengthening bilateral economic relations. In consultation with Austrade, we successfully lobbied Mexico to improve tendering procedures for coal with the aim of increasing Australian coal exports. In consultation with the Department of Agriculture, Fisheries and Forestry, we assisted Australian meat exporters with shipments detained at Mexican ports because of incorrect 52 O u t p u t 1 .1 A M ER I CAS labelling. We also engaged Mexican officials to further Australia’s interests, mainly over the G20 process, but also on the global economic crisis, climate change, the United Nations and the International Whaling Commission. The department facilitated increased high-level contact with Argentina, a G20 member, on responses to the global economic crisis and efforts to conclude the Doha round of multilateral trade negotiations. We supported events to mark the inauguration of direct Qantas flights between Sydney and Buenos Aires in November 2008. Enhanced transport links between Australia and Latin America are an important component in building stronger commercial and people-to-people relations with the region as a whole. We maintained good links with Uruguay, particularly on trade policy issues, and helped support a visit to Australia by a senior adviser to the President of Paraguay. TABLE 3. AUSTRALIA’S TRADE IN GOODS AND SERVICES WITH THE AMERICAS Exports Exports Imports Imports 2007 $m 2008 $m Trend growth 2003–2008 % 6.3 2007 $m 2008 $m Trend growth 2003–2008 % 15,876 18,264 4.6 32,084 36,477 Canada 2,532 2,323 1.3 2,747 3,430 7.6 Mexico 735 735 10.6 1,161 1,406 18.5 19,143 21,322 4.3 35,992 41,313 6.8 Central America & Carribbean (d) 319 277 7.4 894 992 12.0 Brazil 869 1,581 23.9 917 1,251 20.2 319 498 27.9 538 929 41.3 Goods and services United States Total NAFTA (a) (b) (b) (b) (c) Chile Argentina (c) Total South America (b) (c) Total Americas (b) 115 292 23.2 261 366 13.4 1,354 2,432 20.2 1,727 2,483 21.5 21,597 25,083 6.1 39,047 45,295 7.5 (a) Goods data on a recorded trade basis, services data on a balance of payments basis (b) Excludes aircraft imports from September 2008 onwards (c) Goods data only. Services data is not published by the ABS for these countries (d) Excluding Mexico Sources: DFAT Stars database and ABS Catalogue 5368.0 53 SECTION 2 Entry into force of the Australia–Chile Free Trade Agreement (ACl–FTA) on 6 March 2009 marked a major step forward in Australia’s relations both with Chile, and, more generally, with Latin America. This is the first FTA Australia has concluded with any country in Latin America. We led the negotiation of the FTA and supported the visit, in July 2008, by Chile’s then Foreign Minister, Mr Alejandro Foxley, for the signing of the agreement (see sub‑output 1.1.7). That visit also marked the signing of three agreements with Australian educational organisations, with the objective of increasing the number of Chilean scholarship students enrolling in Australian tertiary institutions. We worked to expand links with Chile in new areas of cooperation, including innovation and drought management. The department also intensified engagement with Chile on multilateral issues, including whaling, fisheries management and the Antarctic. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The department intensified efforts to deepen Australia’s political and economic links with Peru. During his visit to Peru for the APEC Leaders’ meeting, the Prime Minister announced that Australia would re-establish its diplomatic presence in Lima in 2010. We facilitated numerous ministerial and officials-level exchanges with Peru, including discussion of the participation by both countries in the negotiation of the Trans-Pacific Partnership Agreement (see sub‑output 1.1.7). We also supported a visit to Australia by Ms Patricia Teullet, the CEO of COMEXPERU and member of the APEC Business Advisory Council, under the Special Visits Program (see sub‑output 3.1.2). That visit helped to advance the growing commercial links between Australia and Peru. The department coordinated a Guest of Government visit by Colombia’s Minister of Trade, Industry and Tourism, Mr Luis Guillermo Plata Paez, in March 2009. A key outcome from the visit was agreement to negotiate a memorandum of understanding to strengthen trade and investment. The department also supported an Australian Parliamentary Delegation visit to Colombia in August 2008, which was reciprocated by a Colombian Parliamentary Delegation visit to Australia in June 2009. Australia’s Ambassador in Buenos Aires attended the Forum for East Asia–Latin America Cooperation (FEALAC) Senior Officials’ Meeting in Buenos Aires in April 2009. That meeting fostered cooperation between the two regions and helped lay the groundwork for the FEALAC Foreign Ministers’ Meeting scheduled for Tokyo in early 2010. We continued efforts to build deeper links with states in the Caribbean region, including on such issues as climate change and responses to the global economic crisis. We supported Australian companies interested in exploring commercial opportunities in the region. Trinidad and Tobago will host the Commonwealth Heads of Government Meeting (CHOGM) in November 2009, and the department has begun preparations for that major event. The department continued to assist the Council on Australia Latin America Relations which supported initiatives in business, education, tourism and cultural promotion, complementing the work of the department in meeting its objective of strengthening engagement with Latin America (see sub‑output 3.1.2). Outlook Helping to deepen the Government’s engagement with the Obama Administration and ensuring US understanding and support for Australia’s major strategic interests and priorities will remain a key goal for the department. AUSMIN, which Australia is due to host in 2010, will be an important forum for achieving this. The department will pursue Australia’s trade policy priorities with the United States through AUSFTA implementation and in advancing our multilateral, regional and bilateral trade interests, including seeking US support for conclusion of the Doha Round. The department will promote continuing close cooperation with the United States to deal with the effects of the global economic crisis, including within the G20. We will continue to advocate improved market access for Australian industry and campaign against protectionist measures that restrict Australia’s trade, including through AUSMINTT 2010. 54 O u t p u t 1 .1 A M ER I CAS Minister for Trade, Mr Crean, meeting the US Trade Representative, Mr Ron Kirk, in Washington, March 2009. Photo: Auspic 55 SECTION 2 Advancing engagement with Latin America and the Caribbean will be major objectives for the department. Support for high-level visits to both regions and the development of outcomes which could result from those visits—such as finalisation of the plan of action with Brazil and revitalising the Joint Trade and Investment Commission with Mexico—will be major priorities. We will support increased Australian trade and investment and will have the first meeting of the Joint Free Trade Agreement Committee with Chile to assess progress in the implementation of the ACl–FTA. The department will seek to conclude the memorandum of understanding on trade and investment with Colombia and develop and deepen relations with other countries in Latin America. We will also support development of initiatives for development assistance, education cooperation and trade in Latin America and the Caribbean. The Commonwealth Heads of Government Meeting (CHOGM) scheduled to take place in Trinidad and Tobago in November 2009 will provide important opportunities for the department to advance initiatives to expand Australia’s links with the Caribbean. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 1.1.4. EUROPE SECTION 2 Overview The European Union (EU) is an important partner for Australia. We share common approaches to many international challenges and work together in responding to them. The 27 members of the EU as a bloc constitute Australia’s largest trade and investment partner. In 2008–09, relations with the EU took a significant step forward with the successful negotiation and launch of the Australia–EU Partnership Framework. The Partnership Framework provides new energy and focus to our well-established relationship with the EU. It reflects the commitment made in 2008 by the Prime Minister, Mr Rudd, and the European Commission President, Mr José Manuel Barroso, to a new era of creative, broad-based cooperation. Under the Partnership Framework, Australia is working more closely than ever before with the European Union to advance shared interests in areas such as trade, international security, science, innovation, the environment and development and aid effectiveness. The department strengthened bilateral relations with individual countries of Europe in order to pursue Australia’s political and strategic interests. Two-way visits boosted the momentum of bilateral relationships and offered opportunities for practical cooperation on issues of shared concern. We worked with Australian business to support trade and investment and to open markets. We worked with European members of the G20 to support coordinated responses to the global economic crisis. The Minister for Foreign Affairs, Mr Smith, and French Minister for Foreign and EU Affairs, Mr Bernard Kouchner, in Paris on 29 November 2008. 56 O u t p u t 1 .1 EU RO P E European Union The department led a successful whole-of-government negotiation on the new Partnership Framework. We subsequently supported the work of the Government to give effect to its commitments under the Framework. On 29 October 2008, the Minister for Foreign Affairs, Mr Smith, and his French counterpart, Mr Bernard Kouchner, representing the French EU Presidency, launched the Australia–EU Partnership Framework during Australia–EU Ministerial Troika Consultations in Paris. The Framework is the principal vehicle underpinning the reinvigorated relationship to which the Prime Minister, Mr Rudd, and EC President Mr José Manuel Barroso, committed in April 2008. The Framework draws together existing areas of Australia–EU cooperation to focus management of the relationship and identify new initiatives and activities to promote closer practical cooperation in pursuit of shared objectives. The Framework is designed to be a ‘living’ document, regularly updated and supplemented to reflect and steer enhanced Australia–EU engagement. Early outcomes under the Framework include: • signature of an agreement on trade in wine • commencement of negotiations for an air transport agreement and a security of information agreement • conclusion of negotiations on an amending conformity assessment agreement • the launch of an online eVisitor system. The department worked closely with the Department of Agriculture, Fisheries and Forestry (DAFF) on the conclusion of the Australia–European Community Agreement on Trade in Wine. Mr Smith and the European Commissioner for Agriculture and Rural Development, Ms Mariann Fischer Boel, signed the agreement on 1 December 2008. The new agreement, replacing the current agreement (signed in 1994), will benefit Australian wine producers through recognition by the EU of Australian wine-making practices and acceptance of simplified labelling provisions. Other Partnership Framework outcomes supported by the department included the commencement of negotiations for an Australia–EU Comprehensive Air Transport Agreement and for an Australia–EU Security of Information Agreement. We concluded negotiations on revisions to the Mutual Recognition Agreement on conformity assessment. Working closely with the Department of Immigration and Citizenship (DIAC), the department responded to EU concerns in regard to visa reciprocity for short-term visitors, culminating in the launch of Australia’s new, EU-wide, online eVisitor system in October 2008. 57 SECTION 2 Australia–EU Partnership Framework launched SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The Minister for Trade, Mr Crean, with the then Russian Federation’s Minister of Agriculture, Mr Alexei Gordeyev, co-chairs of the Joint Commission on Trade and Economic Cooperation held in Moscow on 30 October 2008. This was the first meeting of its type since the inaugural Joint Commission meeting held in Canberra in June 1995. In cooperation with industry, the department sought to ensure that the EU’s approach to industry regulation, notably its Dangerous Substances Directives system and the new Registration Evaluation Authorisation and Restriction of Chemicals (REACH) legislation, would be undertaken with the necessary scientific rigour and transparency. We ensured that affected Australian stakeholders would have the opportunity to receive information on the development of new regulatory regimes that could affect their businesses with enough lead time to comment. The fifth Australia–EC Trade Policy Dialogue (TPD) was held in Brussels on 23 June 2009. This TPD included, for the first time, a ministerial-level component, reflecting the commitment by both sides to enhance the bilateral relationship. The Minister for Trade, Mr Crean, and the EC Commissioner for Trade, Baroness Ashton, agreed to explore the development of an early warning mechanism for new domestic regulatory proposals with potential trade impacts. Mr Crean also used the TPD to pursue market access for Australian-farmed mulloway and yellowtail kingfish, to underline Australia’s concerns over the reintroduction by the EU of dairy subsidies, and to promote stronger Australian–EU trade and investment links particularly in the area of clean technologies. The department and our diplomatic missions in Europe worked with the European Australian Business Council (EABC) to strengthen Australian business engagement with Europe. We participated in EABC activities and assisted the EABC’s business delegation which held discussions with ministers and officials in Canberra in September 2008. The department led a campaign to secure Australia’s membership of the Asia–Europe Meeting (ASEM) process of dialogue and cooperation. Australia’s application to join the 58 O u t p u t 1 .1 EU RO P E ASEM process was welcomed by Asian and European Foreign Ministers at the ASEM Hanoi Foreign Ministers’ Meeting (25–26 May 2009). ASEM brings together 16 Asian nations and the ASEAN Secretariat, along with the 27 European Union nations and the European Commission. Balance 60 000 Exports SECTION 2 FIGURE 11. Australia’s trade in goods and services with the European Union Imports 50 000 40 000 $ MILLION 30 000 20 000 10 000 0 –10 000 –20 000 –30 000 2003 2004 2005 2006 2007 2008 European security Australia’s relationship with the North Atlantic Treaty Organisation (NATO) deepened considerably as a result of our commitment to the security and stability of Afghanistan. The department supported a visit by Mr Smith to NATO headquarters in December 2008. Mr Smith met the then NATO Secretary-General, Mr Jaap de Hoop Scheffer, and addressed the North Atlantic Council. This visit provided a valuable opportunity to emphasise Australia’s long-term commitment to Afghanistan and to acknowledge Australia’s practical cooperation with NATO as, in NATO parlance, a ‘contact country’. Our ability to work cooperatively with NATO was strengthened in a practical way by the entry into force on 8 May 2009 of the Australia–NATO Agreement on the Security of Information. This agreement will nurture a deeper strategic dialogue through the sharing of classified information on Australia–NATO operations. The department supported the visit to Australia in September 2008 of the NATO Parliamentary Assembly Defence and Security Committee. It also assisted the visit to Poland by the then Defence Minister, Mr Fitzgibbon, in February 2009 for a NATO Defence Ministers’ meeting with an International Security Assistance Force (ISAF) component. Relations with the Organisation for Security and Cooperation in Europe (OSCE) were strengthened through the visit of its Secretary-General, Ambassador Marc Perrin de Brichambaut, the first by an OSCE Secretary-General to Australia. As a result of the visit, Australia will increase its exchanges with the OSCE on security issues of common interest. 59 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Europe—bilateral relationships The department helped maintain the dynamism of Australia’s partnership with the United Kingdom by supporting visits by the Prime Minister and Mr Smith. Mr Smith and the then Defence Minister, Mr Fitzgibbon, held wide-ranging discussions with their UK counterparts at the second Australia–UK Ministerial Dialogue (AUKMIN) in Leeds in November 2008. Mr Smith also held separate talks with the Prime Minister, Mr Gordon Brown, and other UK cabinet ministers. Mr Smith’s visit to London in April 2009 further strengthened Australia’s links with the UK. The Prime Minister’s visit to the UK in March–April 2009 for the G20 Leaders’ Summit and for bilateral talks led to a joint announcement by Mr Rudd and Mr Brown of a bilateral National Security Partnership. This new partnership established a framework for strengthened broad-based security cooperation, based on close historical ties as well as many contemporary points of intersection between each country’s security interests and perspectives. The department supported visits by Australian ministers, including the Deputy Prime Minister, Ms Julia Gillard, the Treasurer, Mr Wayne Swan, the Minister for Infrastructure, Transport, Regional Development and Local Government, Mr Anthony Albanese, and the Minister for Climate Change and Water, Senator Penny Wong. The high number of senior visits added ballast to our engagement with the UK. The department also hosted a visit by James O’Shaughnessy, Director of Policy and Research for the UK Conservative Party, under the Special Visits Program (see sub‑output 3.1.2) Mr Smith’s visit to France in November 2008, which the department coordinated, resulted in the successful launch of the Australia–EU Partnership Framework. We also supported Mr Crean’s visit to Paris in June 2009 for high-level talks with OECD ministerial counterparts. The department was heavily involved in arrangements for the visit by the Governor-General for the 90th anniversary of Armistice Day. We also supported visits by ministers, including the Minister for Veterans’ Affairs, Mr Alan Griffin. Australia’s wartime legacy with France, including the discovery at Fromelles of a mass grave of Australian World War I soldiers, provides a strong foundation for contemporary people-to-people ties. We coordinated bilateral talks between Mr Smith and Germany’s then Foreign Minister, Mr Frank-Walter Steinmeier, at the Oslo Cluster Munitions Signing Conference in December 2008 and at the Hague Conference on Afghanistan in March 2009. The department also supported the visits by a number of ministers. The two countries are cooperating more closely in areas of shared interest, including through Germany’s agreement to participate in the Global Carbon Capture and Storage Institute, an initiative announced by the Prime Minister in September 2008 (see sub‑output 1.1.7). Similarly, Germany’s support for the International Commission for Nuclear Non-proliferation and Disarmament and Australia’s support for the German-initiated International Renewable Energy Agency indicated strong cooperation as a result of work by the department and other relevant agencies. We coordinated Mr Smith’s visit to Belgium in November–December 2008 for talks with the then Deputy Prime Minister and Minister for Foreign Affairs and Foreign Trade, Mr Karel De Gucht. These discussions covered our respective engagement in Afghanistan 60 O u t p u t 1 .1 EU RO P E and Africa and the global economic crisis. The department provided support for Mr Crean’s visits to Brussels in October 2008 and June 2009 to advance Australian trade and investment interests. We assisted Treasury to finalise the Protocol to the Australia– Belgium Tax Treaty, which was signed by Mr Crean and the Belgian Finance Minister, Mr Didier Reynders, in Paris in June 2009. The department coordinated Mr Smith’s meeting with Ireland’s Justice Minister, Mr Dermot Ahern, at the Oslo Cluster Munitions Signing Conference in December 2008. We supported the Prime Minister’s discussions with Ireland’s Minister for Community, Rural and Gaeltacht Affairs, Mr Eamon O’Cuiv, during the Irish Minister’s visit to Australia in March 2009. The visit was timed to coincide with Ireland’s national day—an occasion when the close community links between Australia and Ireland are celebrated. In cooperation with the Department of Families, Housing, Community Services and Indigenous Affairs, we helped finalise agreement on the second protocol to Australia’s social security agreement with Austria, which is expected to be signed later in the year. Australian Ambassador to Ireland, Ms Anne Plunkett with Ireland’s then Minister of State at the Department of Communications, Energy and Natural Resources with special responsibility for the Information Society and Natural Resources, Mr Seán Power (left) and Director of the Geological Survey of Ireland, Mr Peadar McArdle. Ambassador Plunkett is receiving a room-sized nineteenth century Geological Survey Map of Victoria on behalf of the State Library of Victoria at the Geological Survey of Ireland (GSI) on 15 July 2008. 61 SECTION 2 Australia’s joint efforts with the Netherlands in Afghanistan were a focus of the bilateral relationship. The department supported a series of high-level discussions in the Netherlands in March–April 2009 on Afghanistan and related security issues, including between Mr Smith and the Netherlands Prime Minister, Foreign Minister and Minister for Development Cooperation. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Switzerland remains a key source of foreign direct investment (FDI), ranking as the fifthlargest source of Australia’s FDI in 2008. We supported the visit to Switzerland of an Australian parliamentary delegation and hosted talks on regional and international issues with a senior Swiss Foreign Ministry official in Canberra in May. We supported the Minister for Resources, Energy and Tourism, Mr Martin Ferguson, and the Minister for Agriculture, Fisheries and Forestry, Mr Tony Burke, during their visits to Italy for G8 Meetings. The department also contributed to the visit to Rome by the Parliamentary Secretary for International Development Assistance, Mr Bob McMullan, for meetings of the UN Food and Agriculture Organisation and the World Food Program to discuss food security. We worked with Austrade on the successful visit to Australia by the Italian Undersecretary for Trade, Mr Adolfo Urso, during which increased opportunities for trade in the agricultural and energy sectors were identified. We oversaw a significant deepening in Australia’s engagement with the Vatican with the appointment of the Hon. Tim Fischer AC as Australia’s first resident ambassador to the Holy See. This followed the successful visit to Australia for World Youth Day in July 2008 of His Holiness Pope Benedict XVI. The ambassadorial appointment has enhanced our capacity to engage the leadership of the Catholic Church on such matters of mutual international interest as interfaith dialogue, development, human rights and food security. The department, through the Ambassador and with the help of the Embassy in Rome, helped organise a mass at the Vatican for the victims of the Victorian bushfires. We provided extensive support for the visit of the King and Queen of Spain to Australia in June 2009. This visit, the first in over 20 years, saw the inauguration of the Cervantes Institute in Sydney and the signing of the Australia–Spain Air Services Agreement. The signing of a joint action plan with Spain highlighted our shared outlook and cooperation on a range of multilateral and bilateral issues. The department hosted an officials-level dialogue with Spain in Canberra in February 2009. Australia–Portugal political consultations were held in February 2009 in Australia between the Portuguese Foreign Minister, Mr Luis Amado, and Mr Smith. The talks covered a wide range of issues including security and joint cooperation initiatives in East Timor. The department hosted a visit by Ms Sonia Fertuzinhos, member of the Assembly of the Republic of Portugal, under the Special Visits Program (see sub‑output 3.1.2). Relations with Greece were strengthened with the entry into force of a bilateral social security agreement on 1 October 2008. Mr Smith’s visit to Cyprus in October 2008, and a return visit by Cyprus Foreign Minister Markos Kyprianou in March 2009, demonstrated Australia’s strong relationship with Cyprus and the longstanding people-to-people links which underpin the relationship. During his visit, Mr Smith met Australian members of the United Nations Peacekeeping force in Cyprus. Mr Smith’s visit, and visits by Australia’s Special Representative for Cyprus, Ambassador David Ritchie, demonstrated Australia’s enduring support for efforts to reach a just and lasting settlement of the Cyprus issue. 62 O u t p u t 1 .1 EU RO P E SECTION 2 Parliamentary Secretary for Trade, Mr Anthony Byrne, with Secretary of State for Foreign Affairs of Spain, Mr Ángel Lossada Torres-Quevedo, during the signing of the Australia–Spain Joint Action Plan in Canberra on 24 June 2009. Photo: Auspic The momentum of Australia’s relationship with Turkey continued to build through the department’s support and coordination of the sixth meeting of the Australia–Turkey Joint Economic Committee on Trade, Economic and Technical Cooperation, hosted by Mr Crean, in February 2009. The meeting identified areas for further trade and development and cooperation in the G20 process. We provided assistance for Mr Smith’s participation in Anzac Day commemorations on the Gallipoli Peninsula. Our continued close cooperation with the Department of Veterans’ Affairs and the Turkish and New Zealand governments again resulted in a highly successful commemorative program. The department supported both the official opening by Mr Smith of a Turkish–Australian Cultural Centre at Cannakkale’s 18 March University and the ratification of an Investment Promotion and Protection Agreement by the Turkish Parliament. The first-ever state visit by an Australian Governor-General to Malta occurred in November 2008, highlighting Australia’s very strong community links with Malta. The Maltese President, Mr Edward Fenech Adami, reciprocated with a visit to Australia in February 2009. We supported these visits, which reinforced Australia’s prominent profile in Malta. The department supported the signing of a bilateral social security agreement with Finland on 10 September 2008. 63 SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Mr Smith’s attendance at the signing ceremony of the Convention on Cluster Munitions in Norway in December 2008 was the first visit by an Australian Foreign Minister since 1965. While in Oslo, Mr Smith met Norway’s Foreign Minister, Mr Jonas Gahr Støre, and the Minister for the Environment and International Development, Mr Erik Solheim, to exchange views on climate change, weapons proliferation, the Millennium Development Goals and Afghanistan. We also supported the visit to Norway in May 2009 by the Minister for Resources, Energy and Tourism, Mr Martin Ferguson, who emphasised Australia’s leadership role in the development of low emission technologies at ‘Fighting Climate Change with Carbon Capture and Storage’, a conference held in Bergen and sponsored by the Norwegian Government. During the visit to Australia by the Estonian Foreign Minister, Mr Urmas Paet, in April 2009—the first by an Estonian Foreign Minister—Mr Paet officially opened the Estonian Consulate in Perth. In welcoming Mr Paet, Mr Smith announced that Australia and Estonia had agreed to commence negotiation of a bilateral social security agreement. The fifth round of Senior Officials’ Talks with Poland was held in Canberra in October 2008 and covered a broad agenda of bilateral, multilateral and international security issues. We assisted the Australian delegation to the Holocaust Era Assets Conference in June 2009, hosted by the government of the Czech Republic during its EU Presidency (January–June 2009). Australian Ambassador to Vienna, Mr Peter Shannon, presenting credentials to the President of the Republic of Kosovo, Dr Fatmir Sejdiu, on 15 September 2008. The Australian Embassy in Vienna has been accredited as non-resident Embassy to the Republic of Kosovo, the world’s newest state. Photo: Office of the President of the Republic of Kosovo The department supported the visit to Australia of the then Slovak Foreign Minister, Mr Ján Kubiš, in October 2008, the first by a Slovak Foreign Minister in nine years. A focus of discussion was the commitment Australia shares with Slovakia to Afghanistan, where both countries have forces serving in Oruzgan Province. 64 O u t p u t 1 .1 EU RO P E We conveyed Australia’s concern at military action by Russia in Georgia in August 2008 and provided $1 million in emergency humanitarian assistance to people adversely affected by the conflict. We deepened our engagement on trade and economic cooperation with Russia. In October 2008, Mr Crean co-chaired in Moscow the Australia–Russia Joint Commission on Trade and Economic Co-operation with then Agriculture Minister, Mr Alexei Gordeyev. This was the first meeting of the Joint Commission since the inaugural meeting in 1995. Mr Crean was accompanied by an Australian business delegation. Outcomes included an agreement to establish an Agricultural Working Group and to take forward negotiations on a memorandum of understanding on meat exports. The department also provided support to the guest of Parliament visit to Australia in March 2009 of the Chairman of Russia’s Federation Council, Mr Sergey Mironov, who met the Prime Minister, Mr Rudd, and Mr Smith. We supported meetings between the Prime Minister and Russia’s President, Mr Medvedev, and between Mr Smith and the Russian Foreign Minister, Mr Sergey Lavrov, during the Asia-Pacific Economic Cooperation (APEC) Leaders’ Week in Lima. TABLE 4. AUSTRALIA’S TRADE IN GOODS AND SERVICES WITH EUROPE Goods and services United Kingdom (a) Exports Exports Imports Imports 2007 $m 2008 $m Trend growth 2003–2008 % 2007 $m 2008 $m Trend growth 2003–2008 % 11,721 14,082 5.3 12,197 14,366 8.1 Germany 2,426 3,063 5.8 11,003 12,588 6.0 Italy 1,871 2,027 3.0 5,483 6,100 5.4 1,977 2,396 10.8 5,413 5,791 4.3 3,179 4,034 18.9 2,128 2,589 6.2 27,921 32,524 8.3 51,430 58,741 7.8 747 1,217 46.1 202 676 45.8 3,607 3,298 19.3 4,690 5,813 9.7 32,275 37,039 9.7 56,322 65,230 8.1 France (b) Netherlands Total European Union 27 (b) Russian Federation Other Europe Total Europe (b) (a) Goods data on a recorded trade basis, services data on a balance of payments basis (b) Excludes aircraft imports from September 2008 onwards Sources: DFAT Stars database and ABS Catalogue 5368.0 65 SECTION 2 The first visits by Australian parliamentary delegations to Bosnia and Herzegovina and Serbia, and to Croatia in October 2008, broadened relations with countries in the Balkans. These visits highlighted Australian support for the political and economic reforms each country is undertaking. The department hosted a second round of Senior Officials talks with Bulgaria in October 2008. We supported the negotiation of a reciprocal healthcare agreement with Slovenia which was signed in February 2009. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Outlook The department will prepare for the first review of the Australia–EU Partnership Framework and the launch of an updated version of the Framework at Australia–EU Ministerial Troika Consultations in Stockholm later in 2009. We will work to finalise negotiations on a Comprehensive Air Transport Agreement. We will support increased cooperation between Australia and the EU in aid delivery, particularly in the Pacific and Africa. The department will work closely with the EU on efforts to conclude the Doha Round of world trade talks, as well as on international security issues, energy and food security, trade and investment issues (including in relation to agriculture) and the international response to climate change. We will continue active efforts with European members of the G20 and the EU Presidency to ensure an effective international response to the global economic crisis, including full implementation of commitments made by G20 Leaders at the London and Pittsburgh Summits. The department will engage with the European Commission President and the new College of Commissioners, to be appointed in 2009–10. If the Lisbon (EU reform) Treaty is implemented, we will work with the new permanent European Council President, the new High Representative for Foreign and Security Policy and a more influential European Parliament. We will pursue opportunities to strengthen cooperation with NATO and the OSCE, particularly in the context of our troop deployment to Afghanistan. We will work with ASEM members in the lead-up to Australia taking up its seat in ASEM at the next summit to be held in Brussels in 2010. The department will advance Australia’s bilateral relationships with European countries. We will do this by supporting the implementation of the new National Security Partnership with the UK and deepening bilateral linkages across the full range of Australia–UK interests. The department will also: seek opportunities to promote the positive momentum of deepened engagement with Turkey and Russia; expand cooperation on bilateral, regional and multilateral issues where we share objectives with EU countries; and build on our people-to-people links to enhance trade and investment opportunities and strengthen ties with non-EU member countries. 66 O ut p ut 1 .1 SO UTH AN D W EST ASI A , MI D D LE EAST A ND A F R I CA 1.1.5 SOUTH AND WEST ASIA, MIDDLE EAST AND AFRICA Overview Implementing the Government’s commitment to take Australia’s relationship with India to the front rank of our international partnerships was a key priority in 2008–09. The department’s work to advance this commitment included support for a visit to India by the Minister for Foreign Affairs, Mr Smith, and prosecuting a joint free trade agreement feasibility study. We strengthened ties with Pakistan through high-level political engagement, including the visit to Pakistan in February 2009 by Mr Smith. We developed and implemented a wholeof-government strategy to enhance Australia’s relationship with Pakistan encompassing defence, policing, counter-terrorism, development and commercial dimensions. Australia’s remaining combat forces in Iraq were withdrawn in August 2008. In December, with the Department of Defence and other agencies, the department negotiated a bilateral memorandum of understanding (MOU) for a limited number of embedded ADF personnel to remain in Iraq to 31 July 2009. We contributed to the deepening of cooperation with Iraq, including through support for the visit to Australia by Iraq’s Prime Minister, Mr Nouri Al-Maliki, and the visit to Baghdad by the Deputy Prime Minister, Ms Julia Gillard, and the signing, during Ms Gillard’s visit, of six MOUs. Deputy Prime Minister Ms Gillard in Baghdad in June 2009 with Iraqi Prime Minister Mr Nouri Al-Maliki (standing), Iraqi Minister of Interior Mr Jawad Al-Bulani (right) and the Australian Deputy Head of Mission to Iraq, Mr Adrian Morrison. 67 SECTION 2 The department led Australia’s whole-of-government military and civilian contribution to international efforts to bring security, stability and development to Afghanistan, including supporting a significant expansion of Australia’s contribution. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 The department continued to advance Australia’s security interests in relation to Iran, reflecting Australia’s concern about Iran’s nuclear activities. We carried forward the Government’s commitment to enhance Australia’s relations with Africa, and supported high-level visits to and from African countries. We led the Government’s strong international role in pressing for political transformation in Zimbabwe and implemented strengthened sanctions against members of the Mugabe government. The department expressed concern over the conflict in northern Sri Lanka, particularly the impact on civilians, and encouraged the Sri Lankan Government to combat people smuggling. TABLE 5. AUSTRALIA’S TRADE IN GOODS AND SERVICES WITH COUNTRIES IN SOUTH ASIA AND THE GCC Goods and services (a) India Other South Asia (b) Total South Asia Bahrain Kuwait Oman Qatar (b) (c) (b) (b) (b) Saudi Arabia (b) United Arab Emirates Total GCC (b) (b) Exports Exports 2007 $m 2008 $m Trend growth 2003–2008 % 11,356 16,484 30.0 Imports Imports 2007 $m 2008 $m Trend growth 2003–2008 % 1,916 2,450 14.3 832 984 0.9 290 335 1.6 12,188 17,468 26.7 2,206 2,785 12.2 133 178 9.6 145 213 11.4 529 501 –1.0 294 481 29.4 363 705 24.5 3 14 9.9 196 183 11.4 240 402 14.8 1,946 2,494 4.8 1,007 890 –0.9 3,083 3,924 30.5 2,140 2,316 25.3 6,250 7,985 15.2 3,829 4,316 14.4 (a) Goods data on a recorded trade basis, services data on a balance of payments basis (b) Goods data only. Services data is not published by the ABS for these countries (c) Excludes exports of alumina (aluminium oxide) to Bahrain which are confidential in ABS trade statistics. Sources: DFAT Stars database and ABS Catalogue 5368.0 India The department made progress in implementing the Government’s commitment to take Australia’s relationship with India to the front rank of our international partnerships. To this end we facilitated regular ministerial-level contact. During Mr Smith’s visit to India in September 2008, which included a visit to the economically dynamic southern Indian cities of Chennai and Hyderabad, he and his Indian counterpart, the then Minister for External Affairs, Mr Pranab Mukherjee, announced that Australia and India would work towards taking the bilateral relationship to the status of a ‘strategic partnership’. Following the Indian national elections in May 2009, we focused on engagement with the new Indian United Progressive Alliance Government. 68 O ut p ut 1 .1 SO UTH AN D W EST ASI A , MI D D LE EAST A ND A F R I CA The department led a joint feasibility study into the merits of a free trade agreement (FTA) between Australia and India with India’s Department of Commerce and Industry. The terms of reference for the study, agreed in March 2008, had the aim of exploring the scope for building an even stronger economic and trade relationship. During three meetings and intersessional discussions, the joint study group made progress in developing ideas for strengthening trade links. In October 2008 and again in February 2009, under the International Media Visits program, a group of Indian journalists visited Australia to explore the potential gains for both countries from an FTA (for further information on the FTA study, see sub‑output 1.1.7; on the International Media Visits program, see sub‑output 3.1.2). Education continued to dominate services exports, with over 75 000 Indian students choosing to study in Australia in 2008. The department contributed actively to the Prime Minister’s taskforce on crimes against international students and worked closely with state governments in addressing concerns over the safety of Indian students. The High Commission in New Delhi played a pivotal role in liaison with the Indian government and media on the student safety issue. In June, we hosted a visit to Australia by seven Indian journalists to promote understanding both of Australia’s cultural diversity and of measures to improve the safety of international students. The department has engaged closely with Indian authorities as part of Australia’s preparations for the Commonwealth Games to be held in New Delhi in 2010. Our work has included consular planning for the large number of Australians expected to attend the games and working with India on security measures for athletes, officials and spectators at the Games. The department supported the Australia–India Council in building institutional and peopleto-people links between Australia and India (see sub‑output 3.1.2). Pakistan Australia continued to intensify its engagement with Pakistan to address that country’s acute security, economic and development challenges. The department coordinated a whole-of-government strategy to advance Australia’s interests in Pakistan and supported the visits to Pakistan of the Minister for Foreign Affairs and Australia’s Special Envoy to Afghanistan and Pakistan. We contributed to multilateral efforts to assist Pakistan, including through the Friends of Democratic Pakistan, the Pakistan Donors’ Conference and Ministerial meetings held in Tokyo in April. Together with AusAID, we helped develop an approach for the Government to assist in meeting the humanitarian needs of the more 69 SECTION 2 Economic links are a crucial aspect of the bilateral relationship. In 2008, India was Australia’s fifth-largest export market (up from seventh in 2007) and eighth-largest trading partner (up from tenth in 2007), with two-way trade in excess of $18.9 billion. Resources and energy exports, most notably coal and gold, were Australia’s largest merchandise exports. We supported a visit to India by the Minister for Resources, Energy and Tourism, Mr Martin Ferguson, in November 2008, a key outcome of which was the conclusion of bilateral action plans in the areas of coal, petroleum and natural gas, new and renewable energy, and mining and minerals. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 than two million people displaced, especially in the Swat Valley, as a result of the Pakistan Government’s offensive against militants. SECTION 2 Afghanistan The department played a key role in shaping Australia’s whole-of-government contribution to international efforts to bring security, stability and development to Afghanistan. Australia has a significant role in Afghanistan as the largest non-NATO military contributor. In April 2009, the Prime Minister, Mr Rudd, announced the commitment of additional military and civilian resources and financial assistance to Afghanistan. This includes an increase of Australia’s troop commitment to Afghanistan from 1100 to 1550 with troops serving in training, reconstruction and staff roles. An infantry company will assist in security arrangements for national elections in August 2009. Australia’s Ambassador to Afghanistan accompanied the Prime Minister on a visit in December 2008 to Tarin Kowt to meet Australian personnel on deployment in Afghanistan. We coordinated Mr Smith’s attendance at the International Conference on Afghanistan in The Hague on 31 March 2009. The conference, hosted by the Netherlands and chaired by United Nations Secretary General, Mr Ban Ki-moon, brought together key regional countries, International Security Assistance Force (ISAF) countries and international organisations. The conference called for a comprehensive approach, involving the integration of international military and civilian efforts across the country; and the need for closer involvement of Afghanistan’s neighbours in international stabilisation efforts. The department contributed to Australia’s position in response to the US administration’s review of its strategy towards Afghanistan and Pakistan. Both elements of the strategy were strongly backed by Australia as critical to success in Afghanistan. A major element of the Prime Minister’s announcement in April was the appointment of a Special Envoy for Afghanistan and Pakistan, Mr Ric Smith AO PSM. The department facilitated the Special Envoy’s visit to Istanbul for a meeting of the Afghanistan/Pakistan Support Group, a group of senior representatives of governments with an interest in both countries, and for high-level meetings in Afghanistan and Pakistan in May 2009. We also supported the Special Envoy’s participation, on behalf of the Minister for Foreign Affairs, in the Italian-hosted G8 outreach session on Afghanistan and Pakistan in Trieste in June 2009. Iraq The department continued to play a key role in shaping Australia’s whole-of-government policy on Iraq. Australia’s remaining combat forces in Iraq were withdrawn in August 2008. In December, in concert with the Department of Defence and other agencies, we concluded a bilateral memorandum of understanding (MOU) on a status of forces arrangement for a limited number of embedded ADF personnel to remain in Iraq until 31 July 2009. 70 O ut p ut 1 .1 SO UTH AN D W EST ASI A , MI D D LE EAST A ND A F R I CA Personal Profile: Adrian Morrison The security environment in Iraq is complex and dynamic. With colleagues from the Embassy, the department in Canberra and the Australian Defence Force, Adrian was involved in reshaping the Embassy’s protective and physical security arrangements to adapt to the challenges of the next few years, not least as Iraqi Security Forces resume responsibility for security from the Multi-National Force – Iraq. ‘Given the unique conditions of work in Baghdad, my Australian and Iraqi colleagues and I approach daily challenges pragmatically and flexibly in the task of furthering Australia’s interests in Iraq.’ The successful visit to Australia in March 2009 by the Iraqi Prime Minister, Mr Nouri Al-Maliki—the first by an Iraqi Prime Minister—signalled the start of a new phase in the bilateral relationship. The Iraqi and Australian prime ministers signed a declaration agreeing to increase cooperation and to enhance trade and investment ties. The Iraqi foreign, trade and industry ministers accompanied Prime Minister Al-Maliki, and Mr Smith and Mr Crean held meetings with their counterparts. Following the visit, the department coordinated the drafting and negotiation of six MOUs on: agriculture; resources and energy; trade cooperation; education, training and research; public health; and security and border control. The Deputy Prime Minister, Ms Gillard, signed these agreements in Baghdad on 27 June 2009 in the presence of Prime Minister Al-Maliki. 71 SECTION 2 Adrian Morrison has been deputy head of the Australian Embassy in Baghdad since September 2008. He has worked with the Ambassador to shift the bilateral relationship beyond a narrow security focus to a broader commercial, political and strategic partnership. This included the lead-up work underpinning Prime Minister Maliki’s successful visit to Australia in March 2009, and the negotiation of the six memorandums of understanding (MOU) that formed the key visit outcome. Activities undertaken under the MOUs will assist Iraq build on recent security improvements to become a stable and prosperous democracy. The Embassy has already facilitated several visits to Iraq by Australian companies prompted by the Maliki visit. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 We worked closely with AusAID and other agencies in implementing Australia’s $165million, three-year development assistance program for Iraq, with a strong focus on capacity-building in the agriculture and government sectors. The department also worked with Austrade in providing advice and support to Australian companies interested in doing business in Iraq. Although slowly improving, the difficult security situation continued to present significant challenges for embassy staff, other Australian officials and Australians working in Iraq. The embassy nevertheless continued to pursue Australian interests, help Australian business and deliver consular assistance. Middle East The department supported the Government’s commitment to enhanced engagement with Gulf Cooperation Council (GCC) countries (Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Bahrain and Oman). We obtained agreement for the establishment of a foreign ministers-level dialogue with GCC members, to take forward Australia’s growing shared interests with the countries of the Gulf. We pursued strongly Australia’s interests in a free trade agreement with the GCC (see sub‑output 1.1.7). The department continued to engage strongly in relation to Iran, reflecting the Government’s concerns about Iran’s nuclear activities, human rights, threatening statements towards Israel and violence against protestors following the presidential elections. The department implemented the Government’s additional sanctions against Iran, and worked with other countries to address concerns about Iran’s nuclear activities (see sub‑output 1.1.10). We coordinated the Government’s response to the conflict in December and January in the Gaza Strip and southern Israel, including the practical response of pledging $36 million in assistance to the Palestinian people, announced by the Parliamentary Secretary for Development Cooperation, Mr Bob McMullan, in Sharm el-Sheikh in January 2009. We provided advice to the Government on the Middle East peace process. The department continued to facilitate high-level engagement with the Middle East in support of Australia’s strategic and commercial interests. Mr Smith visited Israel and the Palestinian Territories in October 2008, the United Arab Emirates (UAE) in March and Saudi Arabia in May 2009. Mr Crean visited Saudi Arabia and the UAE in November 2008. The Prime Minister and the Governor-General visited the UAE in December and January respectively. The Minister for Agriculture, Fisheries and Forestry visited Saudi Arabia and Bahrain in March 2009. The Deputy Prime Minister visited Israel and the Palestinian Territories in June 2009. 72 O ut p ut 1 .1 SO UTH AN D W EST ASI A , MI D D LE EAST A ND A F R I CA Africa The Governor-General, Ms Quentin Bryce AC, greets children in Botswana during her visit in March 2009. In January 2009, Mr Smith became the first Australian Foreign Minister to address an Executive Council meeting of the African Union held in Addis Ababa. He met almost 30 African ministers. A visit by the then Defence Minister, Mr Fitzgibbon, to Addis Ababa in February 2009 opened the way for increased dialogue with the African Union on peace and security issues. The department coordinated the visits to Australia of the foreign ministers of Tanzania, Kenya, Rwanda and Botswana in May and June. We also facilitated the visit of the Governor-General to ten African countries in March and April, namely Mauritius, Namibia, Zambia, Botswana, South Africa, Mozambique, Ethiopia, Kenya, Tanzania and the Seychelles. Our African posts continued to work with business to promote Australian commercial engagement throughout Africa, including in the natural resources sector and in education and other services. We again hosted with Austrade a major promotion of Australian mining 73 SECTION 2 A high priority for the department was advancing the Government’s commitment to strengthen engagement with Africa. We led whole-of-government implementation of the Government’s policy through strengthening trade and investment, an expanded development assistance program and fostering people-to-people links. We formalised new diplomatic relations with several African countries, including Liberia, Burkina Faso, Niger and the Republic of Congo, and expanded Australia’s contact with governments across the continent. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 expertise at the annual African Mining Indaba in Cape Town, a conference which attracted strong participation by African ministers and decision-makers. The department led Australia’s response at an international level in pressing for political transformation in Zimbabwe. We implemented strengthened travel and financial sanctions against members of the Mugabe government. We coordinated with AusAID the provision of humanitarian assistance to the Zimbabwean people, in particular to counter the cholera epidemic and to alleviate chronic food shortages. We supported Australia’s response to the inauguration of the inclusive Zimbabwean government in February, and the Australian Government’s commitment to assist Prime Minister Morgan Tsvangirai and his ministers to rebuild Zimbabwe and to move towards democratic elections. We worked with other agencies to coordinate Australia’s responses to crises in the Democratic Republic of the Congo, Sudan, Kenya and Somalia. We were active internationally in urging the Sudanese Government to allow NGOs to continue their essential humanitarian work in Darfur. Sri Lanka The department expressed concern over the security and humanitarian situation in northern Sri Lanka, particularly the impact of the conflict on civilians. During the final months of the military conflict in 2009, Australia called for all parties to make protecting civilians the absolute priority and to allow civilians to leave the conflict zone, reinforcing the calls of others in the international community. Sri Lankan security forces defeated the Liberation Tigers of Tamil Eelam (LTTE) in military action in May 2009. Over 280 000 internally displaced civilians were moved into camps administered by the Sri Lankan government. The Minister for Foreign Affairs, Mr Smith, called for unrestricted access to the displaced persons camps by the United Nations and humanitarian agencies, and advocated early resettlement of the displaced population and the commencement of a process of political reform and reconciliation. The department worked with AusAID on the allocation of $23.5 million in Australian humanitarian assistance for internally displaced persons. The High Commission in Colombo engaged Sri Lankan authorities to encourage them to take action against people smuggling (see sub‑output 1.1.9). 74 O ut p ut 1 .1 SO UTH AN D W EST ASI A , MI D D LE EAST A ND A F R I CA SECTION 2 Australia’s High Commissioner to Bangladesh, Dr Justin Lee (centre), with participants of the inaugral International Cooperation in Counter-Terrorism Workshop held in Dhaka from 26 to 30 April 2009, the first joint training exercise on counter-terrorism between the Australian Federal Police and the Bangladesh Police Staff College and the first activity undertaken under the auspices of the bilateral MOU on counter-terrorism. Bangladesh, Nepal, Bhutan and the Maldives Following two years of rule by a caretaker government, Bangladesh held parliamentary elections in December 2008. The department coordinated the participation of Australian election observers, including parliamentarians, at the elections. We concluded a counter‑terrorism memorandum of understanding with Bangladesh. The department made representations to the government of Nepal in respect of our trade and investment interests and continued to support consular activities and aid delivery. Australia was represented at the coronation of the Fifth King of Bhutan by Australia’s High Commissioner in New Delhi, who is accredited to the Kingdom of Bhutan. Australia welcomed the transition to democracy in the Maldives. The department sent election observers as part of a team organised by the European Union for the first multicandidate presidential elections in October 2008 and the first multi-party parliamentary elections in May 2009. South Asian Association for Regional Cooperation The department enhanced the Government’s engagement with South Asian countries by helping to obtain the decision in August 2008 by the leaders of the South Asian Association for Regional Cooperation (SAARC) to invite Australia to participate in SAARC as an observer. SAARC observer status will enable high-level Australian Government engagement with South Asian counterparts on an annual basis. 75 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Outlook The department will assist the Government to deliver its commitment to further deepen relations with India. We will support a significant number of planned visits to India by senior Government ministers seeking to engage with the new Indian Government. We will enhance our engagement with South Asia more broadly, including by attending the SAARC Summit in Bhutan scheduled for the first half of 2010 as an observer for the first time. The department’s role in coordinating the Government’s engagement with Pakistan to help address its profound economic, security and development challenges will be a priority. We will work with the international community to support the democratically elected government of Pakistan. The department will facilitate an increased Australian presence in Afghanistan announced by the Prime Minister in April 2009, and coordinate the diplomatic and civilian aspects of Australia’s growing and complex whole-of-government engagement in Afghanistan. Further development of the new phase in the relationship with Iraq will be a priority, including supporting engagement with Iraq by a wide range of Australian agencies. The Middle East will remain a focus of attention. Developing an effective international response to Iran’s ongoing nuclear activities will remain a priority, as will making a constructive contribution to the Middle East peace process. We will pursue Australia’s substantial and growing trade and investment interests in the region. Further enhancing engagement with countries in the Gulf will also be a priority. The department will increase its level of activity focused on Africa, through expanded high-level contact and engagement. We will encourage positive change in Zimbabwe. Responding to humanitarian crises on the continent as they occur will remain a high priority. 76 O u t p u t 1 .1 PAC I F I C 1.1.6 PACIFIC Overview To complement this engagement strategy, we coordinated more closely with New Zealand on Pacific issues, including on ways of assisting Pacific countries achieve their Millennium Development Goals. Bilateral cooperation with New Zealand was enhanced through the implementation of an action agenda aimed at deepening trans-Tasman integration. The department consolidated other key bilateral relationships. The 19th Australia–Papua New Guinea Ministerial Forum, which we hosted in Brisbane in June 2009, advanced cooperation in priority areas for both sides. The Forum, as well as high-level visits to both Australia and Papua New Guinea, highlighted the significance of the relationship. Visits by the Minister for Foreign Affairs, the Minister for Trade and other ministers and parliamentary secretaries to Solomon Islands underlined our commitment to that country. We encouraged the negotiation between the Regional Assistance Mission to Solomon Islands (RAMSI) and the Solomon Islands Government of a Partnership Framework to establish a mutually agreed action agenda for the mission. We consolidated relations with Tonga, assisting it to establish a High Commission in Canberra in November 2008. We transitioned our development assistance to Nauru to a regular multi-year funding model aligned to its national development priorities. Fiji’s military regime took a number of backward steps, including refusing to meet its commitment to hold elections by March 2009 and the abrogation of its constitution in April 2009. We continued to work with other Pacific Islands Forum countries and the international community to pressure the regime to hold elections and return Fiji to democracy and the rule of law. We consulted closely with New Zealand and other Pacific Islands Forum countries on the commencement of negotiations for a new trade and economic agreement, the Pacific Agreement on Closer Economic Relations Plus, or PACER Plus. We sought to focus international attention on key regional challenges, including climate change, and the impact of the global economic crisis. 77 SECTION 2 The department coordinated the development of a comprehensive whole-of-government strategy to advance our engagement with the Pacific, a key Government objective announced in the Prime Minister’s Port Moresby Declaration in March 2008. An important element of the engagement strategy is a new framework for cooperation with Pacific island countries centred on Pacific Partnerships for Development (PPD). SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The Minister for Trade, Mr Crean, and Papua New Guinea’s Minister for Works, Transport and Civil Aviation, the Hon. Don Polye, at the 19th Australia–Papua New Guinea Ministerial Forum in Brisbane on 10 June 2009. Photo: Kirkland Photography Pacific Engagement Strategy The department worked closely with other agencies to advance the Government’s Pacific Engagement Strategy. We chaired the high-level steering group charged with overseeing implementation of the strategy. We assisted AusAID in reaching the goal of finalising the heads of agreement for the Pacific Partnerships for Development (PPD) with the states of Papua New Guinea, Samoa, Solomon Islands, Kiribati, Vanuatu, Tonga, Nauru and Tuvalu ahead of schedule. The Partnership arrangements aim to achieve better development outcomes by linking Australia’s bilateral assistance to increased commitments from Pacific island countries to improve governance, increase investment in economic infrastructure and achieve more in priority areas such as health and education. We contributed to the development of strategies by our Pacific partners to implement partnerships in particular sectors. By the end of June 2009 at least one, and in many cases more, sectoral implementation strategies had been agreed with each Pacific partner. We worked closely with other agencies to implement the Pacific Seasonal Worker Pilot Scheme, another important element of the Pacific Engagement Strategy. We assisted the finalisation of negotiations on bilateral arrangements underpinning participation in the scheme with Kiribati, Tonga and Vanuatu, leading to the signing of memorandums of understanding with these countries in November 2008. We supported negotiations with Papua New Guinea on its participation in the Scheme. After the arrival of the first group of Pacific Seasonal Workers in February 2009, we assisted other relevant departments such 78 O u t p u t 1 .1 PAC I F I C as the Department of Education, Employment and Workplace Relations, the Department of Immigration and Citizenship and AusAID with practical management of the Scheme. PACER Plus The department also supported the participation of Mr Crean and Mr McMullan in an informal meeting of regional Trade Ministers in Auckland in May 2009 and in the formal Forum Trade Ministers’ Meeting in Apia in June 2009. Complementing Mr Crean’s highlevel advocacy, officials engaged with partners at bilateral and regional levels, including through meetings of Forum trade officials in Tonga in November 2008, in Australia in February 2009 and in Vanuatu in May 2009. These and other bilateral interactions by the Minister for Foreign Affairs, Mr Smith, and the Parliamentary Secretary for Pacific Island Affairs, Mr Kerr, contributed to the consensus recommendation by Mr Crean and his Forum counterparts that Leaders agree to begin negotiations on PACER Plus from August 2009. New Zealand The department strengthened Australia’s engagement with New Zealand on key bilateral, regional and global issues. We coordinated substantial high-level exchanges, including the annual Closer Economic Relations (CER) Ministerial Meeting in Melbourne in August 2008 (attended by three ministers from each country). We organised meetings between Mr Smith and the New Zealand Foreign Minister, Mr Murray McCully, in January and June 2009; and talks on regional trade and development issues between Mr Crean, Mr Kerr, Mr McMullan, Mr McCully and the New Zealand Trade Minister, Mr Tim Groser, in April 2009. During a March 2009 visit to Australia, the New Zealand Prime Minister, Mr John Key, agreed with the Prime Minister, Mr Rudd, on a wide-ranging agenda aimed at deepening trans-Tasman economic integration. The department is coordinating with other agencies to implement this agenda, including through work on the CER Rules of Origin, the Joint Food Standards Treaty, therapeutic product standards, a new tax treaty (signed on 26 June 2009) and a CER Investment Protocol. We supported an inter-departmental review of the Trans-Tasman Mutual Recognition Arrangement. We also assisted in the preparations for the August 2009 Australia–New Zealand Leadership Forum. The Prime Ministers agreed on the need for continued close cooperation between Australia and New Zealand on developments in the Pacific, with special emphasis on assisting Pacific island countries achieve their Millennium Development Goals. The department has continued to consult with New Zealand’s Ministry of Foreign Affairs and Trade to ensure Australia and New Zealand work closely and effectively in the region. 79 SECTION 2 At the August 2008 Pacific Islands Forum meeting, the Prime Minister, Mr Rudd, and other Forum Leaders agreed that preparatory work should be undertaken on possible negotiations for a new regional economic integration and trade agreement (known as PACER Plus). We supported close engagement with regional counterparts on PACER Plus by the Minister for Trade, Mr Crean, including during his visit (together with the Parliamentary Secretary for International Development Assistance, Mr McMullan) in April 2009 to Vanuatu, Tonga, Samoa, Solomon Islands and New Zealand. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 FIGURE 12. Australia’s trade in goods and services with New Zealand Balance 15 000 Imports Exports 10 000 $ MILLION SECTION 2 12 500 7 500 5 000 2 500 0 2003 2004 2005 2006 2007 2008 Papua New Guinea The department focused on building on the outcomes of the Prime Minister’s visit to Papua New Guinea in March 2008 and the 18th Australia–Papua New Guinea Ministerial Forum in 2008. The high-profile visit of the PNG Prime Minister, Sir Michael Somare, as a Guest of Government, accompanied by Minister for Foreign Affairs, Trade and Immigration, The Hon. Samuel Abal, from 27 April to 3 May 2009, further consolidated the bilateral relationship. We worked closely with other government agencies in coordinating the visit. The Minister for Foreign Affairs, Mr Smith, presenting a commemorative medallion to PNG Minister for Foreign Affairs, the Hon Samuel Abal, accompanied by Dr Mike Kelly MP (left) and the PNG Minister for Culture, Tourism and Civil Aviation, the Hon Charles Abel, on the margins of the 19th Australia–PNG Ministerial Forum in Brisbane, June 2009. 80 O u t p u t 1 .1 PAC I F I C The Forum also saw implementation of the Joint Understanding on the Kokoda Track and Owen Stanley Ranges. A cooperation agreement on sustainable forest management, forest certification and governance was signed, as was a comprehensive work plan to advance cooperation under the Forest Carbon Partnership. The department supported other high-level bilateral exchanges, including Mr Kerr’s visit to Port Moresby and Bougainville in March 2009. This visit ensured that Australia engaged at an early stage with the new President of the Autonomous Bougainville Government, Mr James Tanis. The Parliamentary Secretary for Trade, Mr Anthony Byrne, visited Madang in May 2009, to participate as a keynote speaker in the 25th Australia Papua New Guinea Business Forum. This visit helped to promote dialogue with the business community in Papua New Guinea. The department maintained its oversight of the Torres Strait Treaty, including by facilitating a visit in December 2008 to the Torres Strait by Mr Kerr. We continued to work closely with other government agencies and Torres Strait indigenous community representatives to ensure effective, whole-of-government management of key Torres Strait border issues. Solomon Islands The department led the Government’s commitment to a peaceful and prosperous future for Solomon Islands, both through enhancing the bilateral relationship and through Australia’s leadership of the Regional Assistance Mission to Solomon Islands (RAMSI). We coordinated an intensive program of high-level bilateral visits, including by Mr Smith and Mr Kerr in July 2008; the then Minister for Defence, Mr Fitzgibbon, in September 2008; the then Minister for Home Affairs, Mr Debus, in April 2009; Mr Crean and Mr McMullan in April 2009; and a further visit by Mr Kerr in May 2009. 81 SECTION 2 The department organised the 19th Australia–Papua New Guinea Ministerial Forum, co-chaired by Mr Smith and his counterpart, Mr Abal, in Brisbane on 9–10 June 2009. The Forum involved 17 ministers from PNG and eight ministers and three parliamentary secretaries from Australia. The Forum took forward a number of priorities including: finalising the first five schedules for the Partnership for Development; endorsing the terms of reference for a review of the bilateral Development Cooperation Treaty; and putting into place revised arrangements for the Strongim Gavman Program (SGP). The successor to the Enhanced Cooperation Program, the SGP helps strengthen governance and accountability in PNG by placing senior Australian government officials in PNG agencies to provide mentoring and strategic advice. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The Minister for Trade, Mr Crean, and the Parliamentary Secretary for International Development Assistance, Mr McMullan, met Solomon Islands Prime Minister, Dr Derek Sikua, who presented Mr Crean with a traditional shell necklace, during a visit to Honiara on 2 April 2009. Our bilateral work complemented the support we provided for RAMSI’s engagement with the Solomon Islands government, helping that government to maintain law and order, strengthen public institutions, build local capacity, reduce corruption and improve economic management. Intensive joint work by RAMSI and Solomon Islands resulted in the conclusion in May 2009 of the Solomon Islands Government–RAMSI Partnership Framework, which sets out agreed objectives and plans for the Mission’s work. The Framework is a significant milestone which will facilitate a new level of cooperation between RAMSI and Solomon Islands. We worked with the Pacific Islands Forum to consolidate regional participation in, and support for, RAMSI. Continued regional engagement with RAMSI is vital to its success. All members of the Forum maintained their participation in RAMSI in 2008–09. The department continued to support regional oversight mechanisms for RAMSI, participating in two meetings of the officials-level Enhanced Cooperation Mechanism and supporting attendance by Mr Smith and Mr Kerr respectively at two meetings of the Forum Ministerial Standing Committee on RAMSI. The department represented Australia’s position on RAMSI to the Review of RAMSI by the Solomon Islands Parliament’s Foreign Relations Committee. We made a written submission to the Committee and High Commission staff testified at two hearings. 82 O u t p u t 1 .1 PAC I F I C Fiji Australia worked closely with Pacific Islands Forum members, countries outside the region and international organisations, including the United Nations, the European Union and the Commonwealth, to encourage Fiji’s prompt return to democracy and the rule of law. Following the failure of the Interim Government to meet this deadline, the Forum took the unprecedented step of suspending participation by the Interim Government in Forum meetings and events. In addition, the regime ceased to be eligible to receive Forum technical assistance, other than assistance to restore democracy. In reaching this decision, leaders considered the report of the Forum’s six-member Ministerial Contact Group (MCG) after its December 2008 visit to Fiji. The MCG, which includes the Minister for Foreign Affairs, Mr Smith, had earlier visited Fiji in July 2008 and had confirmed that holding an election by March 2009 was still possible, provided there was commitment on the part of the regime. The department raised at an international level Australia’s deep concern about events in Fiji, especially the abrogation of its constitution in April 2009, the introduction of Public Emergency Regulations that have further eroded free speech and other basic human rights, and continued intimidation of critics of the regime. We made strong protests to the military regime about the expulsion of three Australian media representatives, two of which took place despite court injunctions. With the Department of Immigration and Citizenship, we coordinated the implementation of travel sanctions against members and leading supporters of the regime. We kept contingency plans under regular review to ensure we were in a position to provide consular assistance to Australians promptly in the event of a serious downturn in the security situation in Fiji. While there have been no further death threats to the High Commissioner and staff in Suva since the middle of 2008, we have yet to receive an adequate response to our requests to the military regime for a thorough investigation. Vanuatu We quickly established productive links with Vanuatu’s new government following its election in September 2008, contributing to the signing of the Australia–Vanuatu Partnership for Development during the May 2009 visit to Australia of Vanuatu’s Prime Minister, Mr Edward Natapei. We also supported other high-level bilateral visits, including by the Vanuatu Interior Minister, Mr Patrick Crowby, to Australia in February 2009, and visits to Vanuatu by Mr Crean and Mr McMullan in April 2009. We assisted the Australian Tax Office and the Australian Federal Police with the Project Wickenby investigations into serious tax fraud and money-laundering. 83 SECTION 2 We supported a special meeting of Pacific Islands Forum leaders in Port Moresby in January 2009, at which leaders unanimously agreed on a 1 May deadline for the Interim Government to undertake serious and credible preparations for the holding of an election in 2009. Fiji’s Interim Prime Minister, Commodore Bainimarama, had earlier reneged on his commitment to hold elections in Fiji by March 2009. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The Australian High Commissioner to Vanuatu, Mr Pablo Kang (centre), with the Vanuatu Prime Minister, Mr Edward Natapei (right), and the then Vanuatu Health Minister, Mr Joe Natuman, meeting the local community on Tanna at the launch of the Malaria Reference Group meeting on 4 May 2009. The Australian Government is providing $6 million towards the elimination of malaria in Tafea province by 2014. Tonga The department maintained its strong support for the efforts of the government and people of Tonga to recover from the November 2006 riots. We helped Tonga establish a new High Commission in Canberra in November 2008 and facilitated high-level contacts, including visits to Tonga by Mr Smith, Mr Crean, Mr McMullan and Mr Kerr. We and other agencies have agreed to the Tongan government’s requests for additional Australian support to facilitate constitutional and electoral reforms ahead of planned elections in 2010. Nauru The signing in July 2008 of a revised memorandum of understanding on Australian assistance by Mr Smith and the Nauruan Foreign Minister, Dr Kieren Keke, saw Nauru take another step away from its dependence on the offshore processing centre for asylum-seekers, which closed in February 2008. This transition continued with the initiation of negotiations for a Partnership for Development, which will enable Nauru to move to a multi-year assistance program framework. We encouraged Nauru to continue reforms, including on economic and financial governance, fisheries management and law and justice, aimed at restoring essential infrastructure and services and improving economic self-sufficiency. 84 O u t p u t 1 .1 PAC I F I C Other Pacific island countries The Parliamentary Secretary for Pacific Island Affairs, Mr Duncan Kerr SC, with the Solomon Islands Minister for Foreign Affairs and External Trade, Mr William Haomae (right), during a Forum Ministerial Standing Committee meeting on RAMSI, May 2009. The Hon. Billy Talagi, MP (left), from Niue looks on. French Collectivities The department worked to strengthen engagement with the French Government and the governments of the French Collectivities of New Caledonia, French Polynesia and Wallis and Futuna, including by providing support to the November 2008 visit of the then French Minister of State for Overseas France, Mr Yves Jego, and to the visit by Mr Kerr to New Caledonia for an Armistice Day ceremony and bilateral discussions. We also helped coordinate the visit by the French High Commissioner to New Caledonia, Mr Yves Dassonville, in March 2009, which led to enhanced cooperation between New Caledonia, France and Australia on disaster response, maritime security, policing, and environmental issues. 85 SECTION 2 Reflecting the focus on enhanced engagement with the region, the department supported an increased tempo of visits and contact between portfolio ministers and parliamentary secretaries and their Pacific counterparts, including visits to Palau, Samoa, the Cook Islands and Niue. Guest of Government visits by the leaders of Samoa and Tuvalu were supported. We hosted the Kiribati Cabinet Secretary under the department’s Special Visits Program. We also consulted private sector representatives, contributed to research bodies, academic dialogues and business forums, and briefed media when necessary on a range of issues. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Pacific Islands Forum The department worked constructively with regional organisations and institutions, particularly the Pacific Islands Forum Secretariat, to support responses to the region’s political and security challenges. In particular, the department’s advocacy at the Forum Regional Security Committee meeting resulted in strong statements of support for regional positions on Fiji and RAMSI. At the August 2008 Forum Leaders’ Meeting in Niue, the department contributed to the development of a leaders’ declaration on climate change and a framework for fisheries management. We also supported rationalisation of the functions of regional institutions. Australia announced a $150 million climate change adaptation initiative focused predominantly on the Pacific. This initiative was welcomed by leaders and served to focus attention on climate change as a critical challenge for low-lying Pacific island countries. The department worked closely with other government agencies and the Pacific Islands Forum Secretariat to develop a policy framework for the August 2009 Leaders’ Meeting in Cairns. Through engagement with the secretariat and Forum island countries we contributed to the development of a comprehensive agenda for the Leaders’ Meeting and a plan of action for Australia to engage with the region in our role as Forum Chair in 2009–10. Outlook As Chair of the Pacific Islands Forum over the coming year, Australia will play a leading role in taking forward the decisions made by the Forum Leaders’ Meeting in Cairns. Priorities will be support for the development of policies that build resilience in the face of the global economic crisis, strengthening development coordination, development of a regional response to climate change, renewable energy, fisheries, and regional economic integration (PACER Plus). The department will advance Australia’s Pacific Engagement Strategy, including through the implementation of existing Pacific Partnerships, and the extension of the Partnerships to more countries in the region. We will also work actively to achieve greater economic integration and trade in the Pacific region. We will lead whole-of-government coordination of Australia’s relationship with Papua New Guinea, including the involvement of Australian agencies in the Strongim Gavman Program and in implementing the decisions of the Australia–Papua New Guinea Ministerial Forum. Australia remains committed to assisting the Solomon Islands Government achieve a sustainable future for its people. The department will coordinate Australia’s support for Solomon Islands and work closely with donor partners and RAMSI to meet the challenges faced by that country. Dealing with the military regime in Fiji will continue to be a significant challenge. Sustained advocacy and cooperation with other countries, regional forums and multilateral institutions will be needed to maintain pressure for an early return to democracy and to respond to Fiji’s declining economic position. 86 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS 1.1.7 BILATERAL, REGIONAL AND MULTILATERAL TRADE NEGOTIATIONS Overview The G20 Leaders’ London Summit in April 2009 provided new political momentum to the Doha Round negotiations. We organised the Cairns Group Ministerial Meeting in Bali and an informal gathering of trade ministers in Paris in June 2009, both chaired by Mr Crean. These meetings led to important commitments from key WTO Members, including the recently elected governments of the United States and India, to re-engage in the Round and intensify technical work in Geneva. Among the department’s significant achievements in 2008–09 were the successful conclusion of free trade agreements (FTA) with ASEAN–New Zealand, and with Chile. The signing of the ASEAN–Australia–New Zealand FTA (AANZFTA) was an historic step in strengthening Australia’s economic ties with the South-East Asian region and provided an important signal of the region’s commitment to open markets in the face of the global economic crisis. The department also managed an active agenda of regional and bilateral FTA negotiations with a number of major trading partners. In particular, we began FTA negotiations with the Republic of Korea. WTO Doha Round negotiations Australia again led efforts to reach a successful conclusion to the Doha Round. The July 2008 Ministerial meeting made significant progress in reducing the number of outstanding issues despite its eventual breakdown. The department participated in subsequent meetings to capture this progress. This resulted in revised texts on agriculture and industrial products being released in December 2008 as part of preparations for a possible Ministerial meeting. To our disappointment, the WTO Director-General, Mr Pascal Lamy, recommended that a ministerial meeting should not be convened after assessing there was not enough convergence on key issues to reach a deal on a framework package (‘modalities’). The key outstanding issues included further industrial tariff cuts at a sectoral level, the agriculture Special Safeguard Mechanism and cotton subsidies. Agreement on these issues was further complicated by national elections in key WTO Member countries. 87 SECTION 2 Our highest trade priority in 2008–09 remained working towards a successful conclusion to the World Trade Organization (WTO) Doha Round of multilateral trade negotiations that would involve improvements in market access for Australian exporters of agricultural and industrial products and services. We supported the efforts of the Minister for Trade, Mr Crean, to work with other WTO trade ministers to build the necessary political will and flexibility to conclude the Round. This included major advances in narrowing differences at the WTO Ministerial meeting in July 2008, even though there was not agreement on a final package. The global economic crisis underlined the importance of concluding the Doha Round to safeguard against protectionism and rekindle economic growth through open markets, particularly for those developing countries most affected by the economic downturn. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Australia’s whole-of-government delegation at the World Trade Organization (WTO) headquarters in Geneva September 2008. The delegation comprised officers from DFAT, the Attorney-General’s Department, the Australian Government Solicitor, the Department of Agriculture, Fisheries and Forestry, Biosecurity Australia and the Australian Quarantine and Inspection Service. The Cairns Group Ministerial Meeting in Bali in June 2009 provided the first real political engagement since the July 2008 breakdown and since the G20 Leaders’ London Summit in April. Cairns Group ministers, and guests, including the US Trade Representative, Mr Ron Kirk, and Indian Commerce Minister, Mr Anand Sharma, agreed to re-engage intensively to try to find a solution to the Doha Round. To build on this new momentum the department coordinated an informal meeting of trade ministers hosted by Mr Crean in the margins of the OECD Ministerial Council Meeting (MCM) in Paris in June 2009. Ministers restated their commitment to conclude the Doha Round and directed their respective senior officials to intensify negotiations in Geneva to secure progress before the next G20 Leaders’ Summit in September 2009. 88 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS FIGURE 13. Direction of Australia’s Exports 2008 Other (15%) Japan (19%) United States (7%) SECTION 2 New Zealand (5%) China (13%) European Union (12%) Taiwan (3%) Hong Kong (2%) Korea (7%) India (6%) ASEAN (11%) Agriculture The department played a central role in the agriculture negotiations convened at regular intervals in Geneva in the second half of 2008, beginning with the WTO Ministerial Meeting in July. We participated in key small group meetings, such as the G7 (the European Communities, United States, Japan, Brazil, India, China and Australia), which helped consolidate the draft text of a new WTO agreement in sensitive areas such as the Special Safeguard Mechanism for developing countries and Sensitive Products for developed countries. The latter will govern the market access outcomes for Australian agricultural exports such as sheepmeat, beef, sugar and dairy into important markets such as the European Union, United States and Japan. The G7 was also instrumental in reaching agreement on the level of cuts to trade-distorting agricultural support in the EC, United States, Japan and others. Through Australia’s leadership of the Cairns Group of 19 agricultural exporting countries, we maintained significant influence in the agriculture negotiations, as well as the negotiations more broadly. In addition to the Bali ministerial meeting, the department used the Cairns Group in Geneva to argue effectively for substantial reductions in trade-distorting subsidies and for real improvements in market access for Australian agricultural producers. The department coordinated the Government’s strong opposition, including through the Cairns Group, to the reintroduction of export subsidies for dairy products by the European Union and the United States. Export subsidies are the most distorting of all trade support mechanisms and have a detrimental impact on Australian dairy producers. We supported ministers in their discussions with the European Union and the United States about the impact of the export subsidies and, in the context of the global economic crisis, the poor signal such protectionist measures send to the rest of the world. 89 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Industrials (non-agricultural market access or NAMA) The department continued to work actively in the Doha Round negotiations for commercially meaningful improvements in market access for industrial products (NAMA), covering minerals, energy, manufactured products, forestry and fisheries. We remained in close contact with industry to ensure our focus remained on products of most interest to Australian exporters. We ensured our defensive interests were safeguarded while working closely with key countries on possible solutions to the major sectoral obstacles. Progress on NAMA in 2008–09 was complicated by the breakdown of ministerial talks in Geneva in July 2008. Following extensive consultations in November, a fourth revised negotiating text was proposed in December 2008. The text reflected both areas of convergence and those areas of outstanding difference among members. The department intensified efforts on technical issues in the first half of 2009, in particular on sectoral initiatives for tariff liberalisation and on non-tariff barrier (NTB) proposals. Services A successful Doha Round must include significant and commercially meaningful liberalisation of international trade in services. To realise this outcome, the department pushed for a ministerial signalling conference on services which was held in July 2008. The ministerial meeting met its primary objective of building support for renewed momentum in WTO services negotiations. The signals provided by ministers, including from countries in our region, provided important markers for the content for future services offers, and, in a number of instances, specifically addressed Australian requests for improved market openness. Prospects for substantial progress on opening markets for services depend on progress in other aspects of the Doha negotiations, particularly in agricultural and industrial market access. We pressed Australia’s interests and priorities in the services negotiations. Among these interests are lower foreign equity caps on investment, greater regulatory transparency, and improved business mobility, including for fly-in fly-out services contractors and professionals. Our priority sectors for market opening include financial services, telecommunications, professional services, education, mining-related and environmental services. We provided leadership across other areas of services negotiations. We hosted small group meetings in Geneva to explore avenues to break the stalemate among the WTO Membership on developing disciplines on domestic regulation. Australia has strong interests at stake to ensure that new market openness for our services contractors is not undermined by protectionism disguised as regulation. Intellectual Property The department pursued Australia’s interests in relation to trade-related intellectual property (IP) and the development of the international IP system more generally. In the WTO, the department defended Australia’s interests in the Doha negotiations on commercially sensitive IP issues, including geographical indications (GIs). GIs are terms such as ‘Champagne’ used on products to convey the qualities or reputation of those 90 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS products resulting from their geographical origin. The manner in which GIs are protected has significant implications for Australia’s food and wine industries. The department worked successfully to secure the election of Dr Francis Gurry as Director General of the World Intellectual Property Organisation (WIPO). Dr Gurry is only the third Australian to lead a UN organisation. Following his election we worked with others to engage constructively in the organisation in support of Dr Gurry’s reform agenda. WTO rules, including trade facilitation The department led Australia’s close engagement in the WTO Rules negotiations. In conjunction with other agencies, we worked to ensure that negotiations on trade remedies would deliver positive outcomes for Australian exporters and preserve the rights of Australian industry to trade remedies. Australia was a leading voice as a member of the Friends of Fish informal group on the need for ambitious and sustainable outcomes on fisheries subsidies, including the broadest possible prohibition on fisheries subsidies. Negotiations aimed at strengthening and clarifying the WTO disciplines on FTAs remained a priority for the department. While there was little progress on this issue during the year, we will work with other WTO members to ensure that consideration of this issue remains under discussion, possibly through agreement on a built-in agenda. The provisionally adopted transparency mechanism has made a positive contribution to the debate surrounding the proliferation of FTAs. The Negotiating Group on Trade Facilitation continued its steady progress throughout the year. We contributed to continuing discussions on textual issues which should eventually form the basis of a new WTO Trade Facilitation Agreement. The aim of such an agreement is to expedite the movement, clearance and release of goods. Good progress has been made on such issues as proposals on border agency cooperation, the use of international standards and the use of customs brokers. WTO development agenda The department advocated a successful conclusion of the Doha Round as a key measure to support developing countries’ sustainable development by helping them better reap the benefits of international trade. We continued to advocate the need for trade reform in core negotiating areas of the Doha Round, particularly the highly distorted agricultural sector, to deliver on the Doha Round’s development mandate. We encouraged other countries to follow Australia’s lead by providing tariff-free, quota-free access for all products from leastdeveloped countries. 91 SECTION 2 We led whole-of-government participation in Anti-Counterfeiting Trade Agreement (ACTA) negotiations. Australia is seeking a practical agreement on IP enforcement that complements the existing international IP architecture and is likely to gain broad support. Talks were put in abeyance in December 2008 while the US administration reviewed its approach to the ACTA but in June 2009 proponents unveiled an ambitious negotiating schedule for 2009–10. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The department supported trade-related technical assistance to help developing countries participate in and reap the full benefits of the multilateral trading system, including the Doha Round. The Government almost doubled Australia’s annual contribution to the WTO’s ‘Aid for Trade’ trust funds. A contribution of $1.75 million was made to the Doha Development Agenda Global Trust Fund, up from $1 million in 2007–08, and for the first time, the Government contributed $750 000 to the WTO’s Standards and Trade Development Facility. This facility helps boost international trade by assisting developing countries to analyse and implement international standards on food safety and animal and plant health. The Government also sponsored the participation of trade officials from the Asia-Pacific and Africa in the department’s Trade Policy Course in Canberra in May 2009. The course aims to increase participants’ understanding of the WTO system and better equip officials to formulate trade policy and report on the trade policies of other countries. We worked with AusAID to ensure the UN system, particularly the United Nations Conference on Trade and Development (UNCTAD), sent strong messages in support of concluding the Doha Round and highlighted the benefits that would accrue to developing countries. The department encouraged UNCTAD to use other international organisations as required, such as the WTO as well as its own expertise, to support its developing country programs. WTO compliance and dispute settlement The department actively pursued a range of WTO trade law issues, including disputes, in cooperation with other government departments, to ensure Australia’s compliance with WTO obligations. We led the whole-of-government taskforce to defend Australia’s position in the dispute brought by New Zealand against Australia’s quarantine measures regarding New Zealand apple imports. The department remained closely engaged in WTO dispute resolution, managing Australia’s participation as a third party in ten disputes in total. Such close involvement in the disputes system not only protects Australia’s trade interests but also enables Australia to help shape the international trade law system. Significant cases which moved forward during the year included those brought by the United States against China on certain Chinese ‘Famous Brands’ grants, loans and other incentives, China’s treatment of intellectual property rights and China’s case against the United States on anti-dumping and countervailing duties. This marked the first time China has proceeded to the panel stage with a complaint against another WTO Member. Other important disputes in which we participated as a third party included a case brought by the United States, Japan and Chinese Taipei against the EC on its tariff treatment of certain information technology products and the Philippines case against Thailand on customs duties imposed on cigarette imports. The department continued to monitor implementation by the EC of the WTO ruling on EU sugar export subsidies, following the successful challenge by Australia, Brazil and Thailand in 2005. (This landmark case led to the removal of some four million tonnes of subsidised sugar from the global market.) 92 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS Personal Profile: Elisabeth Bowes As Counsellor at the Australian Permanent Mission to the WTO, Elisabeth is also responsible for WTO negotiations on often contentious issues concerning the intersection between trade and environment—a subject with increasing resonance as climate change continues to gain prominence on the international agenda. These include negotiations on the liberalisation of environmental goods and services and other areas under the Doha mandate. Elisabeth works with like-minded counterparts in identifying strategies and solutions to encourage greater engagement in the negotiations. ‘The WTO dispute settlement body is one of the most active dispute settlement bodies in the international system, and Australia is a very active participant in the WTO system, either as party or third party. Representing Australia at the dispute hearings is both challenging and interesting.’ We supported greater transparency in WTO dispute settlement proceedings. In the apples dispute we agreed to open hearings. More generally, we pressed for greater transparency measures in the ongoing negotiations on reform of the WTO Dispute Settlement Body. The department also ensured all Australian documents submitted to the WTO in dispute settlement proceedings were made available on the departmental website. In conjunction with the Attorney-General’s Department, we provided trade law advice to other departments to ensure the Government’s broader policy settings were consistent with WTO obligations. One example of this is our ongoing contribution to the implementation of the Beale Review of Australia’s quarantine measures. Our advisory work covered climate change, air transport, services, immigration, environmental goods and services, intellectual property protection and television standards. The department supported the commercial interests of a range of Australian industries in accessing international markets. For example, we worked to ensure the new 2009 EC beef quota 93 SECTION 2 Elisabeth Bowes is Australia’s Genevabased representative in the WTO Dispute Settlement Body. Drawing on nine years of experience as a legal officer in United Nations dispute settlement institutions in Geneva and Hamburg prior to joining the department, Elisabeth presents Australia’s submissions to dispute panels and the WTO Appellate Body. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 would be applied consistent with the EC’s WTO commitments and without discrimination towards Australian exporters. We maintained efforts to raise awareness of international trade law. Departmental staff delivered lectures, seminars and presentations to universities, national and international organisations and industry groups. The department, in conjunction with Attorney-General’s Department, again organised the highly successful International Trade Law Symposium in Canberra in April 2009. WTO accessions The department participated in WTO accession negotiations to help facilitate the accession of prospective members in line with WTO rules and obligations. We participated in bilateral negotiations with acceding members to protect the commercial interests of Australian exporters. One accession was completed—Cape Verde in July 2008. The department finalised bilateral negotiations with Kazakhstan and Samoa, where we achieved positive outcomes by securing improved market access for a range of merchandise exports. These agreements will take effect when Kazakhstan and Samoa complete the remaining elements of their accessions. We also took part in a range of other accession negotiations, including with Lebanon, Russia, Vanuatu and Yemen. Trade and the environment The department worked to highlight the positive contribution of trade to addressing climate change, including through efforts in the WTO and APEC to promote trade in environmental goods and services. Australia co-hosted with Indonesia an APEC workshop on trade and environment issues aimed at confidence building and raising awareness of trade issues associated with environmental policy developments in the region. The department also engaged in bilateral discussions with key trading partners, including the United States and the European Union, on the importance of developing mutually supportive trade and environment policies. Behind the border, we worked closely with other government agencies in policy areas such as climate change, the restriction of illegal logging and the fostering of alternative fuels, to ensure that trade obligations and opportunities inform the way environmental outcomes are pursued. In November–December 2008 we conducted a second round of inter-agency and stakeholder consultations to seek views on Australia’s positioning in the WTO negotiations on environmental goods and services. Supporting trade liberalisation in other international trade bodies The department used its participation in APEC and the Organisation for Economic Co-operation and Development (OECD) to strengthen international support for the WTO and a successful conclusion to the Doha Round. 94 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS APEC Ministers re-affirmed their support for conclusion of the Doha Round when they met in November 2008 in Lima for the 20th APEC Ministerial Meeting. APEC Ministers urged all other WTO Members, including through their informal groups, to show flexibility and make contributions towards an ambitious and balanced outcome to bolster a deteriorating global economy (see sub-output 1.1.8 for more information on APEC). The department encouraged the OECD to provide economic and policy advice to support efforts of member-countries to improve their trade policies. We congratulated the OECD in making progress on accession talks with Chile, Estonia, Israel, Russia and Slovenia. The department supported enhanced engagement undertaken with the major emerging non-member economies of Brazil, China, India, Indonesia and South Africa. We encouraged the OECD to undertake work in response to the global economic crisis. Australia’s permanent delegation to the OECD in Paris at regular meetings of the OECD Trade Committee and its working party worked towards the development of a Services Trade Restrictiveness Index (STRI) which could measure the degree to which existing regulations restrict the international exchange of services. To complement the WTO’s monitoring of trade and trade-related measures taken since the global economic crisis, the department encouraged the OECD Trade Committee to undertake a wider analysis of policy responses, including labour market measures, and their impact on trade. The OECD agreed to do so, and its preliminary report was presented at the OECD MCM in June 2009. The Committee also increased its focus on public advocacy efforts to educate governments, industries and consumers on the benefits of trade liberalisation and risks of protectionism. Free trade agreement negotiations Australia seeks to further our trade interests through a strategic network of free trade agreements (FTAs). The department is responsible for advancing Australia’s FTA agenda, including leading whole-of-government negotiations. Australia has FTAs with New Zealand, the United States, Singapore, Thailand and Chile. We, together with New Zealand, concluded an agreement with ASEAN. We are negotiating a further six FTAs—with China, Japan, Korea, Malaysia, the Gulf Cooperation Council and the Trans-Pacific Partnership. Pacific Islands Forum Trade Ministers recommended the commencement of a new Pacific trade and economic agreement, known as PACER Plus. We are examining the merits of entering into FTA negotiations with India and Indonesia. Almost 70 per cent of Australia’s trade would be covered by FTAs if all these negotiations were concluded successfully. 95 SECTION 2 At the OECD Ministerial Council Meeting (MCM) in Paris on 24–25 June 2009, Mr Crean participated in discussions on strategies for combating the global economic crisis and developing ways in which the OECD could help implement the decisions taken by G20 Leaders at their London Summit. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 ASEAN–Australia–New Zealand free trade agreement The signing of the Agreement Establishing the Association of Southeast Asian Nations (ASEAN)–Australia–New Zealand Free Trade Area (AANZFTA) was an historic step in strengthening Australia’s economic ties with the South-East Asian region and provided an important signal of the region’s commitment to open markets in the face of the global economic crisis. We supported the Minister for Trade, Mr Crean, in finalising the AANZFTA and preparing for its entry into force. Following the conclusion of negotiations at the ASEAN Economic Ministers–Closer Economic Relations meeting in August 2008, Mr Crean signed the treaty with his ministerial counterparts from all ten ASEAN member countries and New Zealand in Thailand in February 2009. Industry reactions were overwhelmingly positive, although some groups expressed disappointment with aspects of the sectoral tariff outcomes for the automotive, sugar, wine and horticulture sectors. The Minister for Trade, Mr Crean, with his ASEAN and New Zealand counterparts, signing AANZFTA on 27 February 2009 in Hua Hin (Cha-am) Thailand. 96 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS Key outcomes for Australia from AANZFTA • Elimination of tariffs over time from the more developed ASEAN countries and Vietnam on between 90 and 100 per cent of tariff lines covering 96 per cent of current Australian exports to ASEAN. • Immediate binding of low ASEAN tariffs that could otherwise, under WTO provisions, be increased significantly above those applied rates. • Increased opportunities for Australian exporters to tap into global supply chains though AANZFTA’s regional rules of origin. • Enhanced certainty and transparency for Australian services exporters, including through WTO-plus improvements in professional, construction, mining-related, education, financial and telecommunications services. • Enhanced legal protections for Australian investors in the region, including the right to investor-state arbitration, and a forward work program for market access commitments on investment. • An economic cooperation component to provide technical assistance and capacity building to ASEAN countries to assist in implementation of the FTA (Australia has committed to providing up to $20 million in funding for worthwhile projects over a five year period). • Built-in agendas and review mechanisms—in such areas as services, investment, rules of origin and non-tariff measures—to facilitate further liberalisation and deeper economic integration with ASEAN into the future. The department was involved in finalising and verifying the treaty text and schedules of commitments of the 12 parties to the agreement on tariffs, services and movement of natural persons. The department prepared the National Interest Analysis for AANZFTA, tabled in Parliament on 16 March 2009, and provided evidence to the Joint Standing Committee on Treaties, which tabled its report on AANZFTA on 24 June 2009. We provided evidence on issues relating to the AANZFTA negotiations to the Joint Standing Committee on Foreign Affairs, Defence and Trade for its inquiry into Australia’s relationship with ASEAN, which reported to Parliament also on 24 June 2009. 97 SECTION 2 • Largest FTA Australia has signed, covering 20 per cent of Australia’s total trade valued at $112 billion in 2008, and the most comprehensive FTA ASEAN has signed, covering goods, services, investment, movement of natural persons, intellectual property, electronic commerce, competition policy and economic cooperation. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Publicising the benefits of AANZFTA We took a new approach to highlighting the opportunities and benefits of AANZFTA after its signing, consistent with the multi-party, regional focus of the agreement. Mr Crean’s statement about the benefits of the agreement for Australia, ASEAN and New Zealand was broadcast 370 times on Australia Network from the date of signing to 17 March (the video statement was accessible on the DFAT website for two months). Australia Network is Australia’s international television service in the Asia-Pacific region. Selected statements by the Minister for Trade, Mr Crean, about AANZFTA ‘In the midst of the global downturn, Australia and New Zealand and ten nations from South-East Asia have sent a powerful message to the rest of the world. That message is this: the ASEAN region remains committed to pursuing free trade; we are determined to pursue trade liberalisation as a way to boost exports and job opportunities; we acknowledge that keeping trade flows open represents the best chance of a quick exit from this global economic storm’ (statement to Parliament, 16 March 2009). ‘Reduction and elimination of tariffs, plus the guarantee of market access into South-East Asia, are the two big benefits to Australian exporters from this agreement’ (statement to Parliament, 16 March 2009). ‘… at times it was like playing a game of 10-dimensional chess dealing with countries at their different stages of development and trying to find the basis on which we could secure our collective agreement’ (statement to Parliament, 16 March 2009). ‘This is a treaty that furthers our integration with the Asia-Pacific, a region with which our nation’s economic future and our security are closely tied up. As such AANZFTA represents a tangible and highly practical demonstration of this government’s commitment to deepen Australia’s engagement with the Asia-Pacific region’ (statement to Parliament, 16 March 2009). ‘So I congratulate all of those who have been involved in the detailed negotiations. You could see the weight of the document, the size of it, as to how detailed and complex it is. This has been a massive effort and I’m delighted with the result and it demonstrates that with the right political will even the most complex of agreements can be struck’ (transcript of doorstop interview, Hua Hin, Thailand, 27 February 2009). 98 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS Korea Free Trade Agreement On 5 March 2009, the Prime Minister and President Lee announced that they had agreed to launch bilateral FTA negotiations. Mr Crean opened the first round of negotiations in Melbourne on 18 May 2009 during the visit of the Korean Trade Minister, Mr Kim Jong-hoon. The three rounds of preparatory discussions provided a solid basis for a constructive start to the negotiations which covered a full range of sectors. It is expected that two more rounds of negotiations will be held before the end of 2009. China Free Trade Agreement The Prime Minister and his Chinese counterpart agreed in April 2008 to unfreeze negotiations and pursue early outcomes. Mr Crean and China’s Commerce Minister also agreed on a work program that meant we could then lead Australia’s involvement in two further rounds of negotiations in the second half of 2008. At the twelfth negotiating round in September 2008, held in Canberra, discussion of sensitive products began, as agreed following China’s revised tariff offer made at the eleventh round in June 2008. This entailed a detailed exploration of China’s sensitivity to reducing barriers to agriculture trade and Australia’s concerns regarding further tariff reductions on certain manufactured goods. This discussion was continued at the thirteenth round held in December 2008 in Beijing. While some progress was made during these negotiating rounds, Australia and China’s positions on market access for goods remained a substantial distance apart. We continued, at the twelfth and thirteenth rounds, to push a range of commercially focused services and investment outcomes that would not require major regulatory change, as agreed by Chinese and Australian Ministers. The list of requests was developed in close consultation with Australian industry, and covered a broad range of services sectors. We also discussed with China ways to improve conditions for Australian investors. Our requests in these areas formed the basis for Mr Crean’s proposal to China in March 2009 to create an investment framework to underpin the growing investment relationship. In support of these requests and to maintain the momentum of the negotiations we worked, in conjunction with other agencies, to support the efforts of Australian ministers with their Chinese counterparts in late 2008 and in 2009. Mr Crean visited Beijing twice to meet relevant ministerial counterparts, in December 2008—with the Treasurer, Mr Swan—and March 2009. The department will continue to support Mr Crean in taking forward the negotiations. 99 SECTION 2 Following the release of the joint non-government FTA feasibility study in April 2008, the Prime Minister visited the Republic of Korea in August 2008, where he and the Korean President, Mr Lee Myung-bak, discussed the possibility of a bilateral FTA. We then led two rounds of FTA preparatory talks in October and December 2008. Further high-level discussions were held in April 2009 which led to agreement on the chapter structures and working groups. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Consultation with industry continued through 2008–09. We have conducted over 700 meetings with industry organisations, individual companies and state governments since negotiations began in 2005, including 114 in the past year. SECTION 2 Japan Free Trade Agreement The department led Australia’s participation in three negotiating rounds (July 2008, October 2008 and March 2009). We continued to make progress on many areas of the draft chapters of the FTA, which will cover bilateral trade in goods, services and investment. Market access negotiations for goods have been difficult, reflecting Japan’s sensitivities on agriculture. We have used the three negotiating rounds held during 2008–09 to focus on key products of interest, including sugar, wheat, seafood and horticultural products, seeking to demonstrate that it would be possible for Japan to offer improved market access to Australian agricultural exports without causing major disturbances to Japan’s system of protection. Following the exchange of initial offers on services and investment at the fifth round in April 2008 and subsequent discussions, Australia and Japan exchanged market access requests at the March 2009 round. Key services and investment sectors of interest for Australia include education and training, financial services, legal and other professional services, and telecommunications. The negotiations on services and investment have made steady progress. The department will continue to work to resolve remaining issues and maintain close consultations with stakeholders. Malaysia Free Trade Agreement Mr Crean and the then Malaysian Minister for International Trade and Industry, Mr Tan Sri Muhyiddin Yassin, agreed in October 2008 to resume the bilateral negotiations, which had been on hold since early 2007 while both countries focused on negotiating AANZFTA. In preparing for the formal resumption of negotiations on the Malaysia–Australia Free Trade Agreement (MAFTA), the department participated in preparatory talks with Malaysian officials in Canberra in November 2008 and in subsequent consultations both at lead negotiator level and through the Australian High Commission in Kuala Lumpur in the first half of 2009. It is expected that negotiating rounds under MAFTA will recommence from August 2009. Momentum towards formal resumption of negotiations has increased steadily, but was constrained by a number of factors, including the preoccupation of both sides with finalising and signing AANZFTA in February 2009; ministerial changes in Malaysia in April 2009 and Malaysia’s commitment to concluding separate bilateral FTA negotiations with New Zealand in May 2009. Both Australia and Malaysia have agreed that MAFTA should build on the trade commitments made to each other under AANZFTA and should thereby add value to the regional FTA. 100 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS Personal Profile: Jan Adams SECTION 2 Free trade agreement (FTA) negotiations are very complex and wide-ranging undertakings. Final agreements are substantial treaties covering many subjects, and can number over 20 chapters and hundreds of pages. As Head of the FTA Task Forces for China, Japan and Korea since March 2009, Jan Adams oversees the development of policy advice to ministers on positions Australia should take in negotiations. She and her team lead the FTA negotiating sessions in cooperation with around 15 other Australian Government agencies. The whole-of-government nature of the work is a defining feature, as is the need for extensive consultations with industry, state and territory governments and other stakeholders. ‘The opportunity to work with people from so many organisations on the breadth of issues in our relationships with several of Australia’s major trading partners makes my job highly varied and interesting.’ 1 01 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Gulf Cooperation Council Free Trade Agreement The department continued to push for progress on FTA negotiations with the Gulf Cooperation Council (GCC)—a customs union comprising Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates (UAE). These negotiations began in mid–2007. Four negotiating rounds had been held by June 2009. The GCC is an important market for a range of Australian goods and services exports, particularly for Australia’s automotive sector, taking some 55 percent of total exports of Australian-made passenger motor vehicles. There was an extended pause in negotiations between November 2007 and February 2009. The primary reason for this delay was a review which the GCC undertook into its broader FTA policy. Further delaying the resumption of negotiations with Australia was the absence of a comprehensive goods market access offer from the GCC. Negotiations resumed and two rounds were held in the first half of 2009: in February in Canberra, and in May–June in Muscat, Oman. Without a goods offer from the GCC it was agreed that the fourth round of negotiations would focus on services and investment, rules of origin, as well as a range of other non-goods related issues. While solid progress was made in some of these areas, considerable work remains. Prospects for progress during 2009–10 will depend on the GCC’s willingness to present Australia with a comprehensive goods offer. Trans-Pacific Partnership Agreement On 20 November 2008, Mr Crean announced that Australia would participate in negotiations towards a Trans-Pacific Partnership Agreement (TPP). The TPP will broadly expand the existing Trans-Pacific Strategic Economic Partnership Agreement (known as the P4) between New Zealand, Singapore, Chile and Brunei. Initial TPP parties are likely to be the P4, Australia, the US, Peru and Vietnam. The TPP is an important strategic opportunity to develop a comprehensive and high-quality agreement that will strengthen economic integration and liberalisation in the Asia-Pacific region. The department held public consultations in October 2008, which revealed broad support for Australia’s participation in TPP negotiations. It is expected that negotiations will commence in the second half of 2009. Implementation of existing free trade agreements Through the Australia–United States Free Trade Agreement (AUSFTA), we worked towards improving access to the US market for Australian professional services providers, particularly for the legal, engineering and accounting professions. Discussions have been initiated with the US Council of Chief Justices on a draft discipline protocol allowing the exchange of disciplinary information relating to Australian and US legal practitioners, which could provide a basis to pursue greater access for Australia lawyers to the US market. Working in conjunction with the Department of Agriculture, Fisheries and Forestry, the department advanced the technical dialogue with the United States on specific agricultural market access issues under the AUSFTA. 1 02 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS SECTION 2 Minister for Foreign Affairs, Mr Smith, and the then Minister for Foreign Affairs of the Republic of Chile, Mr Alejandro Foxley, sign the Australia–Chile Free Trade Agreement at Parliament House, Canberra, on 30 July 2008. Photo: Norman Plant We worked extensively to ensure entry into force on 6 March 2009 of the Australia– Chile FTA (ACl–FTA), following its signing in Canberra on 30 July 2008. The agreement strengthened Australia’s trade and investment relationship with Chile and created immediate market access opportunities for many sectors of the Australian economy. Following consultations with industry and state and territory governments, the department substantively concluded negotiations with Singapore on most issues under the second review of the Singapore–Australia Free Trade Agreement (SAFTA), including reaching in-principle agreement on enhanced text in relation to investment and intellectual property. The Thailand–Australia Free Trade Agreement (TAFTA) contains provisions for further negotiations on services, investment, business mobility, government procurement and competition. Further consultations on enhanced goods market access have also been agreed. The department is discussing with Thailand the commencement of these negotiations. The Australia–New Zealand Closer Economic Relations Agreement (ANZCERTA) has been at the centre of the Australia and New Zealand economic relationship for 25 years. Negotiations towards an ANZCERTA Investment Protocol aimed at promoting further crossTasman investment are well advanced, and Prime Ministers have committed to concluding the Protocol by the end of 2009. The department has also liaised closely with responsible agencies in relation to the 2009 Review of the ANZCERTA Rules of Origin. 1 03 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Outlook The department will continue to advocate the Government’s stance against protectionism. We will press the urgent need for a successful conclusion to the Doha Round to provide an important stimulus to economic activity and a development boost for those most affected by the global economic crisis. Australia has vital interests in ensuring that the multilateral trading system administered by the WTO remains healthy, open and transparent. Australia will assist developing countries to benefit from the international trading system, including through trade-related development assistance. Concluding the Doha Round remains the department’s highest trade priority. We will strive for commercially meaningful results on agriculture, industrial products and services, while defending our positions on industrial products and geographical indicators. We will intensify negotiations among senior officials, working together as part of a multilateral process and in various formats, to begin to close remaining gaps. This technical work must be accompanied and driven by continuing political-level engagement. To maintain Australia’s influence in the Round, we will support engagement by Australian ministers at all available opportunities including key international meetings, bilateral and plurilateral discussions. We will also continue to support Mr Crean’s leadership of the Cairns Group. The department will also advance Australia’s trade policy agenda through the OECD’s trade work program and participation in the APEC forum. We will advance our intellectual property objectives in WIPO. We will use the WTO dispute settlement system to advance Australia’s trade objectives as well as to defend Australia’s interests including in the New Zealand apples dispute. A program of intensive negotiations across the FTA agenda is expected for 2009–10. The department is working towards a target date that has been agreed with other AANZFTA Parties of 1 January 2010 for entry into force of AANZFTA. This involves liaising with relevant agencies on amendments to Customs legislation; ensuring accurate and timely transposition of ASEAN country tariff commitments from the Harmonized System (HS) 2002 tariff classification format to the HS2007 format; and working with ASEAN and New Zealand to implement the economic cooperation work program, agreed as part of the AANZFTA package. The department will also seek to move forward with negotiations with China and Japan for high quality agreements. The department will engage very closely with Korea on FTA negotiations in the coming year. Negotiating rounds are expected to be held every few months, with the second round scheduled for Seoul in early September. The market access aspects of the negotiations covering both goods and services will be undertaken early, with a strong focus on Australia’s priority export interests. The department will carry out detailed intersessional work and support ministers’ engagement with Korean ministers to encourage expeditious progress and high quality outcomes. The resumed bilateral FTA negotiations with Malaysia will intensify during 2009–10. Negotiating rounds have been scheduled for August and December and stakeholders will be consulted to refine negotiating objectives and interests in specific areas. The department will also support ministers’ engagement with their counterparts in Malaysia to promote expeditious conclusion of the negotiations and advance Australia’s interests in an agreement that builds on the achievements of AANZFTA. 104 O u t p u t 1 .1 T RA D E NEG OT I AT I O NS The department expects negotiations on a Trans-Pacific Partnership Agreement (TPP) will commence in late 2009 and be taken forward through negotiating rounds in 2010. Further consultations with stakeholders are planned after the first substantive round of TPP negotiations. We will also look for appropriate opportunities to advance FTA negotiations with the GCC. The Minister for Trade, Mr Simon Crean, meets the US Secretary of Agriculture, Mr Tom Vilsack, Washington, 26 March 2009. Back (L–R): Mr David Garner, Chief of Staff, Office of the Minister for Trade; Mr Bruce Gosper, Deputy Secretary, Department of Foreign Affairs and Trade; Mr Dean Merrillees, Minister Counsellor Agriculture, Australian Embassy; Mr David Stuart DCM, Deputy Head of Mission, Australian Embassy, Washington. Front (L-R): Mr George Mina, Adviser, Office of the Minister for Trade; Mr Tom Vilsack; Mr Crean; and Ms Elizabeth Ward, Minister Counsellor, Trade, Australian Embassy, Washington 1 05 SECTION 2 The department remains closely engaged in the initial phases of negotiation for a PACER Plus agreement. The department will continue to consult stakeholders and support Ministerial involvement in PACER Plus negotiations. Having finalised the FTA feasibility study with Indonesia, we will now take forward the Government’s consideration of launching bilateral FTA negotiations. We will also remain engaged on finalising a feasibility study into a possible bilateral FTA with India. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 1.1.8 TRADE DEVELOPMENT and POLICY COORDINATION SECTION 2 Overview The global economic crisis generated significant challenges across the Government’s policy agenda, both at the domestic and international level. The department played an important role in advancing the Government’s G20 objectives—including in support of the Prime Minister’s attendance at the G20 Leaders’ Summits—and strongly advocated Australia’s interests in the G20 through international networks. The department contributed to an effective whole-of-government international response to the crisis. The department helped focus the Asia-Pacific Economic Cooperation (APEC) forum on the core objectives of accelerating regional economic integration and intensifying work on structural reform. We worked to ensure that APEC provided support and momentum to the multilateral trading system through calls for the conclusion of the Doha round and for avoidance of protectionist responses to the crisis. The department also reinforced APEC’s links with business. The department maintained a very active trade development and policy coordination role, involving extensive liaison with business, community groups and state and territory governments. We also monitored closely developments in trade finance markets. G20 Leaders’ Summit The severity of the global economic crisis precipitated an unprecedented degree of coordination between countries in their formulation of economic policies. The G20 Leaders’ Summit, to which the Government made a substantial contribution, has emerged as the pre-eminent international forum to coordinate the global response. It contains a balanced geographical and emerging/developed economy membership. It is outward-looking and has proved itself capable of establishing the political momentum vital to achieving necessarily ambitious outcomes. Through two summits, in Washington (in November 2008) and London (in April 2009), G20 leaders have made considerable progress in addressing the fundamentals underlying the economic crisis and setting a course for long-term global recovery. At the London summit, leaders committed to measures to restore global growth and jobs, to modernise international financial institutions, and to build a stronger, more globally consistent supervisory and regulatory framework. They also agreed to combat protectionism and to make all efforts to conclude the WTO Doha Round. The department supported the participation in both summits of the Prime Minister and other Australian ministers and officials. The department played a significant role in supporting the Government’s G20 objectives and advocated Australia’s interests in the G20 through international networks. Both the Minister for Foreign Affairs, Mr Smith, and the Minister for Trade, Mr Crean, encouraged implementation of the G20 commitments. Mr Crean focused on the G20 commitment to combat protectionism and to conclude the Doha Round. 106 O ut p ut 1 .1 TRADE DEVELO P M ENT and PO LI CY CO O R D I NAT I O N At 30 June 2009, Australia was weathering the global economic crisis much better than other advanced economies. The crisis, however, was still having a substantial impact. The direct economic effects included large falls in the prices of many of our commodity exports, reduced demand for manufacturing exports and substantial falls in the value of the stock market. The crisis has led to significant changes in the international environment in which Australia’s foreign and trade policy objectives are pursued. The Prime Minister, Mr Rudd, addresses the G20 Leaders’ Summit on Financial Markets and the World Economy in Washington, November 2008. Photo: Auspic 1 07 SECTION 2 Australia’s diplomatic missions strongly supported the Prime Minister and Ministers in the G20 process through active advocacy with senior policy‑makers. Our missions in non-G20 countries engaged in outreach to host governments to ensure that the views of other countries—particularly in Australia’s region and the Pacific—were reflected in the G20’s deliberations. As the global economic crisis will have profound local social and political implications, all posts played an important role in assessing the impact of local developments on Australia’s interests, and how the Government might best pursue Australia’s foreign, strategic and trade policy interests in this changed environment. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 The Global Economic Crisis The global economic crisis had its genesis in the collapse of the US subprime mortgage market in mid–2007. A rapid increase in mortgage defaults left financial institutions that had invested in these mortgages with fragile balance sheets. Many suffered large losses and some, such as long-established investment bank Lehman Brothers, collapsed in September 2008. Unable to accurately value many of the assets on their own balance sheets and fearful that institutions to which they normally lent money might also collapse, US and European banks dramatically scaled back their lending to clients and to each other. The rapid contraction in credit flows led to dramatic declines in economic activity in the US and Europe. Although other regions, including Asia, were not so directly exposed to subprime mortgages, the impact of the crisis spread quickly around the world. The contraction in US and European demand led to large falls in Asia’s exports, while global capital flows shrank rapidly as US and European banks repatriated funds to their parent companies. In Central and Eastern Europe governments were forced to seek funds from the International Monetary Fund (IMF) and other bodies such as the European Central Bank to stabilise their currencies and replace the capital withdrawn by foreign banks. As a result, the global economy suffered its deepest and most synchronised recession since the Great Depression. Annualised global GDP contracted by around 6.25 per cent in the December quarter 2008. Almost every advanced economy, with the exception of Australia, fell into recession or recorded a decline in GDP in the final months of 2008. Trade flows were particularly hard hit by the global contraction. As at 30 June 2009, trade flows are expected to fall anywhere between 10 per cent (WTO forecast) and 16 per cent (OECD forecast) in 2009, before a modest rebound in 2010. The GDP of eight of Australia’s top 10 trading partner economies is expected to contract in 2009; China and India will continue to grow, but much more slowly. China’s forecast growth of 6.25 per cent is less than half the rate recorded in 2007. APEC APEC has evolved to become the leading economic forum in Australia’s region, bringing together the leaders of 21 Asia-Pacific economies, including many of Australia’s major trading partners. APEC economies account for 68 per cent of Australia’s two-way trade in goods and services. Together, APEC economies accounted for 56.0 per cent of global GDP, 43.7 per cent of world trade and around 40.5 per cent of the world’s population in 2007. APEC is a major driving force in promoting open trade and investment, sustainable economic development and prosperity in our region. In 2009, APEC celebrates its 20th anniversary. 108 O ut p ut 1 .1 TRADE DEVELO P M ENT and PO LI CY CO O R D I NAT I O N The department continued to push the Government’s ambitious and forward-looking agenda in APEC, helping to maintain the Asia-Pacific as the world’s most economically dynamic region. We coordinated the involvement of 15 Australian Government agencies that, with the department, were active in 22 APEC forums—Australia played a leadership role in all and chaired ten. Regional economic integration The department played a key role in APEC’s adoption of a work plan to accelerate regional economic integration through trade and investment liberalisation and facilitation. The centrepiece of this plan is the work associated with a proposed FTAAP. We continued to be a main driver of streamlined formalities for rules of origin. We also contributed substantially to an APEC initiative to promote expanded trade in environmental goods and services. Trade and investment facilitation The department secured agreement to develop an APEC Services Action Plan, and co-hosted, with Singapore, a Supply-chain Connectivity Symposium in May 2009 in Singapore. The outcomes of this symposium will inform the development of an APEC Supply-chain Connectivity Framework, including the development of a logistics action plan. A ten per cent improvement in the efficiency of transporting goods between the borders of APEC economies is estimated to produce a total benefit across all economies of US$21 billion (in 2004 real dollar terms). We worked closely with the recently established Policy Support Unit to improve understanding of the benefits to business of APEC’s trade facilitation and investment facilitation action plans. Reinforcing the Government’s commitment to strengthening APEC’s links with business, the department continued to support Australia’s APEC Business Advisory Council, which is made up of three senior Australian business leaders appointed by the Prime Minister to ensure APEC’s work aligns with the priorities of business and generates economic benefits. 1 09 SECTION 2 Our work on regional economic integration and structural reform focused on facilitating trade in services, making rules of origin more business-friendly, enhancing trade logistics, supporting ongoing analytical work on a possible Free Trade Area of the Asia-Pacific (FTAAP) and implementing APEC’s Second Trade Facilitation Action Plan. The plan aims to reduce business costs by five per cent while APEC’s Investment Facilitation Action Plan aims to improve investment flows across the region. We worked with Peru in 2008 and Singapore in 2009 to drive forward the implementation of the initiatives set in train during Australia’s host year in 2007. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Parliamentary Secretary for Trade, Mr Anthony Byrne, with Singaporean Minister for Trade and Industry, Mr Lim Hng Kiang, at the APEC Supply-chain Connectivity Symposium, in Singapore, May 2009. Photo: Courtesy of Ministry of Trade and Industry, Singapore Structural reform The department helped secure APEC agreement on the fundamental importance of tackling behind-the-border barriers to trade and investment. In August 2008, we supported APEC’s first ministerial meeting dedicated to structural reform hosted by the Treasurer, Mr Swan, in Melbourne. The meeting was one of APEC’s major achievements in 2008 and kick-started the APEC Leaders’ agenda to implement structural reform. Key outcomes of the APEC structural reform ministerial meeting included decisions by ministers to: • cement behind-the-border structural reform as an important element of APEC’s agenda • endorse an APEC Good Practice Guide on Regulatory Reform • set out action points for integrating structural reform issues into trade and investment policy, structural policy and macroeconomic and financial sector policy • identify different institutional frameworks, processes and strategies to help with economic reform • instruct APEC officials to develop a forward work program for capacity building; specifically, ministers tasked the Economic Committee to support voluntary reviews of member economies’ own institutional frameworks and processes for reform, and for APEC to provide practical assistance to these economies. 110 O ut p ut 1 .1 TRADE DEVELO P M ENT and PO LI CY CO O R D I NAT I O N Human security APEC institutional reform Strengthening APEC is a key priority for the Government. The department contributed to efforts to create the position of APEC’s first fixed-term Executive Director, to provide greater continuity and leadership in the APEC Secretariat. A successful applicant was selected in June 2009 and will take up the position in November 2009. We provided advice to ensure the smooth establishment of the principally Australia-funded Policy Support Unit which significantly boosted the analytical capacity of the APEC Secretariat. The department is also leading efforts to reform APEC’s project management system and maintain the financial viability of the organisation. At the APEC ministerial meeting in November 2008, Australia announced a $1 million assistance package to strengthen APEC’s project management systems. We also assisted in achieving significant budget savings for APEC as the 2008 chair of the APEC Budget Management Committee. Trade finance A major focus this year has been the impact of the global economic crisis on trade finance. We undertook extensive analysis of the impact of the crisis on the availability of trade finance for Australian exporters and overseas investors and on the policy responses of other countries. In April 2009 Australia, along with 27 other members of the Organisation for Economic Co-operation and Development (OECD) Working Party on Export Credits and seven nonOECD members, agreed to coordinate export credit support to boost international trade and investment during the economic crisis. Some of the rules of the OECD Arrangement on Officially Supported Export Credits were modified to enhance support for several lowerincome countries and for the renewable energies and water sectors. An improved peer review process was introduced to monitor implementation of the OECD Recommendations on anti-bribery measures and on the environment. In addition, there was a two-year extension to the pilot program aimed at providing greater transparency and efficiency. We continued to represent Australia in the Paris Club group of creditor nations, which coordinates the response of official creditors to requests from countries seeking debt relief. On 17 December 2008, Australia implemented the final tranche of forgiveness of Iraq debt, bringing this to a total of 80 per cent of the US$1072 million (as at November 2004) outstanding debt owed to Australia by Iraq. This follows the Paris Club’s decision to 111 SECTION 2 The department was instrumental in advancing APEC’s human security agenda to build resilience to disruptions, including from terrorism, natural disasters and disease. We chaired a number of workshops to help detect and prevent terrorist smuggling of cash across borders and to protect non-profit organisations from terrorists. Together with Indonesia, Australia co-chaired APEC’s Task Force on Emergency Preparedness which builds capacity in the region to deal with emergencies and disasters. The department led work with Standards Australia and the Australian Competition and Consumer Commission (ACCC) on consumer product safety. Australia announced an additional $1 million contribution for APEC human security projects in November 2008. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 forgive 80 per cent of Iraq’s debt contingent on Iraq entering into a suitable IMF program. Iraq’s remaining debt to Australia (the 20 per cent not forgiven plus accrued interest on this amount) will be repaid between 2011 and 2028. The department worked closely with the Export Finance and Insurance Corporation (EFIC), a statutory corporation that provides finance and insurance services to support Australian exporters and overseas investors. EFIC operates in that segment of the market where private sector financiers or insurers lack the capacity or willingness to assist Australian companies. A key issue has been ongoing assessment of the impacts of the global economic crisis on Australian trade finance conditions. In 2008–09 EFIC signed 51 new facilities that supported 39 clients. These transactions had an aggregate value of $576.5 million and supported exports and overseas investments with an aggregate value of $1.35 billion. Trade policy coordination and business liaison Ministerial Council on International Trade In March 2008, the Council of Australian Governments (COAG) established the Ministerial Council on International Trade. The Council replaced the existing National Trade Consultations as the primary ministerial-level mechanism for consultation between the Australian Government and state and territory governments on international trade issues. The department and Austrade provide the secretariat for the Council. The role of the Council is to facilitate cooperation on measures to enhance Australia’s international competitiveness and export performance. It consults on issues such as international trade negotiations, trade development and trade promotion activities, investment promotion and international business activities, and domestic competitiveness issues related to export performance and productivity. The Council’s inaugural meeting took place in Melbourne in August 2008. Ministers agreed on several new initiatives, including coordination of inward investment activity through a National Investment Advisory Board, and more effective use of Brand Australia across the states and territories for international trade and investment promotion purposes. The Council’s COAG status facilitates close cooperation with other COAG initiatives. The Council provided advice on trade competitiveness issues in decisions on infrastructure development, skills, regulation, broadband and climate change. Review of Export Policies and Programs In September 2008, Mr David Mortimer AO and Dr John Edwards submitted to the Government a comprehensive Review of Export Policies and Programs, a process set up by the Minister for Trade in February 2008. The review provided input into government consideration of the future direction of Australia’s trade policies and programs. We provided staff for the review’s secretariat. We have implemented many of the Review’s recommendations. These include completing negotiations on free trade agreements (FTAs) 112 O ut p ut 1 .1 TRADE DEVELO P M ENT and PO LI CY CO O R D I NAT I O N with Chile and with ASEAN. Beginning FTA negotiations with Korea, joining the Trans-Pacific Partnership Agreement discussions, and a renewed focus on trade policy dialogue with the EC are some of the other initiatives already underway (see sub‑output 1.1.7). SECTION 2 Minister for Foreign Affairs, Mr Smith, and Minister for Trade, Mr Crean, at the APEC Ministerial Meeting in November 2008. Photo: Courtesy of APEC Peru 2008 Taskforce Submissions to policy reviews The department contributed to the Government’s White Paper on the Carbon Pollution Reduction Scheme, completed in December 2008, and to the Energy White Paper. Our submissions highlighted the possible implications for Australia’s international competitiveness and trade performance of the policies under consideration and outlined Australia’s obligations under its international trade agreements. Conflict diamonds The department worked with the Department of Resources, Energy and Tourism and the Australian Customs and Border Protection Service in leading Australia’s participation in the UN-sanctioned Kimberley Process Certification Scheme for rough diamonds. The scheme aims to ensure that so-called ‘conflict diamonds’ cannot be traded internationally. ‘Conflict diamonds’ are rough diamonds mined and sold by non-government groups to finance wars and civil conflict. 113 SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 As a result, Australian exports of rough diamonds, worth more than $400 million in 2008, benefit from a secure trade regime which involves more than 70 countries, including the world’s major producers, traders and polishers of rough diamonds. The scheme assures buyers that diamonds purchased from Australia are mined in Australia and are not tainted by the conflict diamond trade. It also provides consumers in Australia and overseas with confidence that the diamonds they buy are not being used to fund armed conflict. We led Australia’s delegation to meetings of the scheme’s participants in New Delhi, India, and in Windhoek, Namibia, where participants agreed on responses to allegations of illicit diamond smuggling from Zimbabwe, Venezuela and Côte d’Ivoire. Live animal exports The department continued to work actively with the Department of Agriculture, Fisheries and Forestry (DAFF) to support Australian livestock exports, worth about $1 billion in 2008. We supported negotiation of memorandums of understanding (MOUs) with several countries in the Middle East, including Bahrain and Oman, and amendments to the MOU with Egypt. The MOUs allow Australia to help our trading partners improve animal welfarerelated post-arrival handling and slaughter practices. The department also supported projects worth more than $2.4 million provided by DAFF under its Live Animal Trade Program aimed at improving animal welfare practices in importing countries in the Middle East, North Africa and Asia, including upgrades to livestock facilities in the Middle East and Asian regions. Outlook Supporting the Government’s efforts to promote recovery in the world economy and ensuring that Australia’s voice is heard—and its interests protected—in international economic forums will continue to be a priority for the department. The next G20 Leaders’ Summit will be held in Pittsburgh, United States, in September 2009. Ensuring an effective G20 summit process remains one of the Government’s top international priorities. The department will focus on advancing this priority in 2009–10. The department will advance APEC’s trade and investment liberalisation, facilitation and reform agendas, including further work towards a possible FTAAP (which could also be advanced through the Trans-Pacific Partnership Agreement negotiations—see page 102). We will work with the current and the two incoming APEC hosts—Singapore, Japan and the United States—to ensure that APEC remains ambitious and able to achieve the immediate and longer-term priorities set by leaders and ministers. Ensuring APEC remains the preeminent economic grouping in the region and contributes to a strong regional economy will continue to be a priority. The department will support the second meeting of the Ministerial Council on International Trade in August 2009 in Brisbane. We will also continue to engage actively in whole-ofgovernment review processes on issues with significant trade implications. A targeted, comprehensive trade outreach program to enhance understanding of the Government’s trade policy agenda in the wider community remains a priority for the department. We will also maintain our oversight of trade finance issues, in particular in the context of the evolution of global economic and financial market conditions. 114 Out p ut 1 .1 I N TE R N ATI O N AL O RGA NISAT I O NS, LEGA L A ND ENV I RO NM ENT 1.1.9 INTERNATIONAL ORGANISATIONS, LEGAL AND ENVIRONMENT Overview The department led the Government’s reinvigoration of the Bali Process on People Smuggling, Trafficking in Persons and Related Transnational Crime (the Bali Process) including through the Ambassador for People Smuggling Issues. The Bali Process, which Australia co-chairs with Indonesia, has been an important vehicle for closer dialogue with regional partners to encourage measures to prevent people smuggling and human trafficking. Our overseas network also contributed to garnering regional support for efforts to prevent people smuggling through high-level advocacy and representations. We and the Department of the Environment, Water, Heritage and the Arts implemented the Government’s whale conservation initiatives, working closely with the Special Envoy for Whale Conservation. We secured greater international support for conservation-oriented reform of the International Whaling Commission and supported intensified bilateral dialogue with Japan. The Minister for Foreign Affairs, Mr Smith, at the United Nations Parliamentary Association inaugural meeting with the association chair Ms Melissa Parke and the National President of the UN Association of Australia, Mr John Langmore (left), in Canberra on 11 March 2009. Photo: Auspic 115 SECTION 2 The department developed and implemented a whole-of-government campaign strategy for Australia’s candidacy for a non-permanent seat on the United Nations Security Council (UNSC) for the 2013–2014 term, which the Prime Minister announced in March 2008. The department supported extensive lobbying by the Government to promote the bid. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 We sought to improve the UN Human Rights Council’s response to urgent human rights situations by engaging with Council members and other interested countries. The Government’s announcement on 3 April 2009 of Australia’s support for the Declaration on the Rights of Indigenous Peoples generated a wide and positive response from Indigenous peoples, other countries and the global media. United Nations The department implemented the Government’s commitment to revitalising Australia’s engagement with the United Nations, which lies at the core of the multilateral system. We supported attendance by the Prime Minister, Mr Rudd, and the Foreign Minister, Mr Smith, at the opening of the 63rd session of the United Nations General Assembly (UNGA) in September 2008. The Prime Minister delivered Australia’s national statement to UNGA and also spoke at the High-level Meeting on the Millennium Development Goals. The Foreign Minister represented Australia at the High-level Meeting on Africa’s Development Needs. The department strongly supported, including through a dedicated task force, the whole-of-government campaign to secure a non-permanent seat on the UNSC for the 2013–2014 term. We supported advocacy by the Government and took forward Australia’s claims to a seat through bilateral representations and at relevant multilateral meetings. The campaign reflected the Government’s renewed emphasis on engaging the multilateral system and seeking global solutions to global challenges. The department continued to work through the UN for the enhancement of regional and global security. We took a leading role in building consensus on including the protection of civilians in the mandates for UN peacekeeping operations. We continued to support the ‘Responsibility to Protect’ (R2P) principle. The Foreign Minister announced in August 2008 the establishment of an Australian R2P Fund to support projects or research which will contribute to consolidation and operationalisation of R2P. We continued to push for the reform and strengthening of UN structures and working methods to improve the effectiveness, efficiency and accountability of its operations. Australia chaired negotiations on UN human resources management in UNGA, which approved amended regulations in March 2009 to improve the UN’s ability to recruit and retain qualified staff, particularly in field missions. Australia deepened its engagement in interfaith initiatives at the UN, becoming a full member of the UN Ministerial Meeting on Interfaith Dialogue and Cooperation for Peace in November 2008, and attending the Second Forum of the UN Alliance of Civilizations in Istanbul in April 2009. Comprising more than 75 countries, the alliance works to combat extremism by fostering cross-cultural and religious understanding. The department continued to support Australian candidacies for senior UN positions. In November 2008, Professor Ron McCallum AO was elected to the inaugural Committee on the Rights of Persons with Disabilities, after Australia became one of the first countries to ratify the UN Convention on the Rights of Persons with Disabilities in July 2008. Another Australian, Mr Ian Govey, was re-elected to the Governing Council of the 116 Out p ut 1 .1 I N TE R N ATI O N AL O RGA NISAT I O NS, LEGA L A ND ENV I RO NM ENT International Institute for the Unification of Private Law. Dr Francis Gurry, now the most senior Australian in any UN agency, was confirmed as the Director-General of the World Intellectual Property Organization in September 2008. SECTION 2 Personal Profile: Andrew Goledzinowski With the Government’s enhanced focus on multilateral diplomacy, the role of Australia’s Mission to the United Nations in New York has taken on a greater importance. As Deputy Permanent Representative since August 2008, Andrew Goledzinowski (left, meeting UN Secretary-General Mr Ban Ki-moon) has helped coordinate the work of the mission team across a wide and growing range of issues. The UN agenda typically focuses on those problems that cannot be tackled effectively through bilateral or regional diplomacy. This includes everything from human rights to climate change, peace-building to democracy, and development to disarmament. The main work of the mission involves advocating Australia’s positions, engaging with UN institutions and building diverse coalitions of states to address these problems. Andrew brings to this task significant multilateral experience, including as a UN election monitor in South Africa, deputy at Australia’s Mission to the UN in Geneva, Chief of Staff to the UN High Commissioner for Human Rights, and Senior Adviser to the World Bank in post-war Iraq. ‘A very wide range of issues and an extremely challenging agenda lie before the UN. Reaching agreement on these issues and advocating Australia’s interests requires optimism and creativity as much as it does patience and perseverance.’ 117 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 We coordinated Australia’s support for the successful candidature of former New Zealand Prime Minister, Helen Clark, as Administrator of the UN Development Program (UNDP). This support reflected the Government’s commitment to working closely with the UNDP to achieve genuine progress towards the Millennium Development Goals. The department continued to lead Australia’s engagement in the work of the United Nations Educational, Scientific and Cultural Organization (UNESCO). This year the Australian National Commission for UNESCO was reconstituted to give the Commission a greater strategic policy focus and to increase awareness of UNESCO activities in the community and among other government agencies. The Australian National Commission acts as a point of liaison within Australia for contact between UNESCO, government and the community. In addition to leading Australia’s engagement in the UN Democracy Fund, we supported regional and international democracy initiatives. In December 2008, the Prime Minister co-chaired the inaugural Bali Democracy Forum with Indonesia’s President, Mr Yudhoyono. Thirty-two countries were represented at the Forum, which aims to strengthen democratic institutions through dialogue and information-sharing. We led the Government’s participation in the Asia-Pacific Democracy Partnership election observer missions to Mongolia and Bangladesh in 2008. Environment Climate change Working in close cooperation with the Department of Climate Change (DCC), the department continued to contribute to the development of climate change policy, including support for Australia’s participation in the international climate change negotiations under the UN Framework Convention on Climate Change in preparation for the UN Climate Change Conference in Copenhagen in December 2009. We contributed to initiatives to help vulnerable small island states respond to climate change, including by co-sponsoring UNGA Resolution 63/281. The resolution, coordinated by the Pacific Small Island Developing States and adopted by consensus on 3 June 2009, invited all relevant UN organs to intensify their efforts in considering and addressing climate change and its possible security implications. The department worked to highlight the positive contribution of trade to addressing climate change, including through efforts in the WTO and APEC to promote trade in environmental goods and services (see page 94 for more information). 118 Out p ut 1 .1 I N TE R N ATI O N AL O RGA NISAT I O NS, LEGA L A ND ENV I RO NM ENT Renewable energy We worked closely with DRET, DCC and the Department of the Prime Minister and Cabinet to secure Australia’s membership of the International Renewable Energy Agency (IRENA). The Minister for Energy, Resources and Tourism, Mr Martin Ferguson, signed the IRENA Statute at a signing ceremony on 29 June 2009 in Sharm-el Sheikh, Egypt, enabling our full participation as a voting member. Membership will highlight Australia’s substantial commitment to accelerating the uptake of renewable energy technologies. Australian Ambassador to Japan, Mr Murray McLean OAM, with Managing Director, Nippon Steel Engineering, Mr Tadashi Higashi, after signing an agreement to become a foundation member of the GCCSI in Tokyo on 3 March 2009. 119 SECTION 2 The department contributed to the development of Government initiatives on renewable energy and clean energy technologies. We worked with the Department of Resources, Energy and Tourism (DRET) to achieve international support for the Global Carbon Capture and Storage Institute (GCCSI), which was launched by the Prime Minister in April 2009. Twenty-three foreign governments agreed to become founding members of the Institute, including the United States, India and China. Membership of and interest in the GCCSI continues to grow. The Institute will help deliver at least 20 fully integrated industrial-scale demonstration projects around the world for broad deployment of carbon capture and storage technology by 2020. More information is available at http://www.globalccsinstitute.com. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Whale Conservation The Government’s Special Envoy for Whale Conservation, Mr Sandy Hollway AO, was appointed in October 2008 to further Australia’s diplomatic efforts to progress whale conservation and end ‘scientific’ whaling. In cooperation with the Department of the Environment, Water, Heritage and the Arts, we provided policy and administrative support to the Special Envoy during international discussions with Japan and with a range of proconservation countries. Our efforts helped to increase international support for Australia’s International Whaling Commission (IWC) initiatives, including the Southern Ocean Research Partnership and conservation-oriented reform of the IWC. Regional marine conservation initiatives The department contributed to Government efforts to progress regional marine environment initiatives, including the development of Australia’s support plan for the Coral Triangle Initiative on Coral Reefs, Fisheries and Food Security. This is a new six-country collaboration on ecologically sustainable development and biodiversity conservation in the region immediately to Australia’s north. Our efforts, which included participation in the Indonesian-led World Ocean Conference, helped build momentum to address global and regional oceans issues in ways consistent with Australia’s expertise in oceans management. Tsunami warning systems The department, working closely with the Bureau of Meteorology, Geoscience Australia, Attorney-General’s Department and AusAID, coordinated implementation of the Australian Tsunami Warning System (ATWS). We also played a lead role in strengthening international institutional frameworks, including the Intergovernmental Oceanographic Commission’s Indian Ocean Tsunami Warning System. Australia signed a memorandum of understanding (MOU) on tsunami early warning systems with the Federated States of Micronesia on 25 March 2009, which complemented similar MOUs signed with the Cook Islands, Niue, Papua New Guinea, Samoa, Tonga and Vanuatu since 2004. The MOUs extend the ATWS, and will lead to the installation of new tsunami warning equipment across the Pacific. Negotiations on genetic resources The department led Australia’s delegation to the seventh meeting of the Convention on Biological Diversity (CBD) Working Group on Access and Benefit-sharing of Genetic Resources held in April 2009. Australia worked constructively towards the development of an international regime that recognises effective and pragmatic domestic implementation of the CBD and supports scientific research and the commercial use of genetic resources. The meeting produced a draft text dealing with the objective and scope of an international regime on access and benefit-sharing of genetic resources that will be considered at negotiation sessions in November 2009 and March 2010. The department consulted with states and territories, other government departments, and science and industry stakeholders to coordinate Australia’s position on genetic resources. In the past year Australia has supported integrating the work of technical experts into the 1 20 Out p ut 1 .1 I N TE R N ATI O N AL O RGA NISAT I O NS, LEGA L A ND ENV I RO NM ENT CBD work plan. This year we coordinated the attendance of Australian legal and technical experts at meetings to consider compliance matters and traditional knowledge related to access and benefit-sharing. The reports of these meetings will become valuable inputs for the next round of negotiations in November 2009. The department provided legal advice to the Government in support of Australia’s strengthened commitment to international efforts to combat piracy off the Horn of Africa, consistent with Australia’s support for UNSC Resolutions 1846 and 1851. We also coordinated Australia’s participation in the US-initiated Contact Group on Piracy off the Coast of Somalia, including in its legal issues working group. The Minister for Foreign Affairs, Mr Smith, and the Minister for Infrastructure, Transport, Regional Development and Local Government, Mr Albanese, announced in June 2009 a contribution to the joint European Union–UN Office on Drugs and Crime program to assist Kenya to receive and prosecute piracy suspects. The department contributed to enhanced engagement with East Timor on Timor Sea resources, including through the establishment of the Sunrise Commission, which held its inaugural meeting in October 2008. The Sunrise Commission is a joint Australia–East Timor body set up to facilitate the development of petroleum resources in the Greater Sunrise gas field. We provided legal and policy advice on Australia’s substantial involvement in Antarctica, including the 5.8 million square kilometre Australian Antarctic Territory. The department chaired two rounds of consultations with interested non-government organisations in December 2008 and March 2009 and participated in separate consultations with the Antarctic tourism industry in September 2008. We led Australia’s delegation to the 32nd Antarctic Treaty Consultative Meeting (ATCM) held in the United States in April 2009. The ATCM’s outcomes included adoption of a resolution on biological prospecting in Antarctica; and the conclusion of a review of a key section of the Protocol to the Antarctic Treaty on Environmental Protection, which is intended to enhance protection of Antarctic flora and fauna. At a special ministerial segment to celebrate the 50th anniversary of the signing of the Antarctic Treaty, the Minister for the Environment, Heritage and the Arts, Mr Garrett, announced that Australia will host the 35th ATCM in 2012. We provided legal and policy advice in support of the Government’s efforts to combat illegal, unreported and unregulated fishing. The department contributed to the success of the sixth Australia–Indonesia Working Group on Marine Affairs and Fisheries which, among other issues, promoted improved management of Indonesian traditional fishing activities in certain Australian waters under a long-standing bilateral arrangement. We contributed to the entry into force in December 2008 of the Headquarters Agreement between the Secretariat to the Agreement on the Conservation of Albatrosses and Petrels and the Government of Australia (ACAP Headquarters Agreement), enabling the formal establishment of the ACAP Secretariat in Hobart. ACAP, an Australian initiative, is a multilateral agreement that seeks to conserve albatrosses and petrels by coordinating international activity to mitigate known threats to albatross and petrel populations. 1 21 SECTION 2 Sea law, environment law and Antarctic policy SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 We also provided legal advice and diplomatic support to advance Australia’s engagement at multilateral meetings on oceans, law of the sea and fisheries. At meetings of regional fisheries management organisations and at UNGA we advocated the importance of an ecosystem-based approach to fisheries management and the conservation of the environment. The department contributed to Australian achievements at the 27th annual meeting of the Commission for the Conservation of Antarctic Marine Living Resources (CCAMLR), which adopted an Australian proposal to improve conservation measures in the CCAMLR area. Sanctions and transnational crime The department coordinated the implementation of UNSC sanctions. These included significant additional measures imposed by the UNSC under Resolution 1874 in response to the nuclear test by the Democratic People’s Republic of Korea on 25 May 2009, and also new financial sanctions and an arms embargo targeted at persons and entities breaching the peace in Somalia. In cooperation with other agencies, we monitored Australian trade with countries subject to UNSC sanctions for compliance with Australia’s UN sanction enforcement laws and took appropriate action in cases of suspected non-compliance. Such action included direct inquiries to affected parties, compulsory acquisition of information and documents under section 30 of the Charter of the UN Act 1945 (Cth), consultation with local and foreign regulatory authorities, and referral of cases to the Australian Federal Police. The department participated in the fourth Conference of Parties to the UN Convention against Transnational Organized Crime in Vienna in October 2008. We highlighted Australia’s technical assistance in the Asia-Pacific region on transnational crime issues at the Working Group on Legal Cooperation. We supported Australia’s delegation, led by the Parliamentary Secretary for International Development Assistance, to the high-level segment of the 52nd session of the UN Commission on Narcotic Drugs in March 2009. The high-level segment endorsed a new ‘Political Declaration and Plan of Action on International Cooperation towards an Integrated and Balanced Strategy to Counter the World Drug Problem’. The delegation was able to highlight Australia’s domestic success in combating drugs and Australia’s efforts to assist countries in our region to strengthen responses both to emerging drug trends and to tackling the spread of HIV/AIDS caused by injecting drug use. We co-chaired the Financial Action Task Force (FATF) Project elaborating best practice guidelines for the implementation of FATF’s Special Recommendation III on terrorist asset freezing. Special Recommendation III sets standards for implementing UNSC resolutions 1267 and 1373 on the freezing of assets of persons and entities who participate in the commission of terrorist acts. The department assisted the Attorney-General’s Department in negotiating and implementing treaties for bilateral extradition, mutual legal assistance and prisoner transfer. In October 2008, Mr Smith signed a bilateral treaty with Vietnam establishing a scheme for the transfer of sentenced prisoners. 1 22 Out p ut 1 .1 I N TE R N ATI O N AL O RGA NISAT I O NS, LEGA L A ND ENV I RO NM ENT We conducted outreach and training on the operation of UN sanctions and extraterritorial offences, such as bribery of foreign public officials, within Australia in every state and territory capital city. The outreach targeted Australian government employees, as well as industry, particularly exporters and the banking and higher education sectors. We also conducted training for Australian posts in India, Malaysia and Singapore. The department made a significant contribution regarding international legal aspects of the deployment of Australian personnel to a range of countries, including Afghanistan, Iraq and Solomon Islands. We participated in successful negotiations to conclude a bilateral status of forces arrangement with Iraq in December 2008. We strengthened international humanitarian law and the protection of civilians through providing legal and policy support to enable Australia’s signature on 3 December 2008 of the Cluster Munitions Convention (see sub‑output 1.1.10). We participated in the negotiation of the ‘Montreux Document’, which seeks to increase the accountability of private military and security companies operating in areas of armed conflict through the identification of relevant international humanitarian law and human rights law principles and the use of good contracting practices. We supported and cooperated with the international criminal courts and tribunals in carrying out their important role in enhancing the rule of law and ending impunity for serious crimes of international concern. We led Australia’s participation in International Criminal Court (ICC) negotiations on defining the crime of aggression. The department participated in preparations for the ICC’s first Review Conference, to be held in Uganda in 2010. We provided funding to the Special Court for Sierra Leone to support its contribution both to national reconciliation and to the promotion of regional peace and justice. The department advanced Australia’s commitment to international human rights law, including by providing legal and policy advice to support Australia’s ratification of the Convention on the Rights of Persons with Disabilities on 17 July 2008 and Australia’s accession to the Optional Protocols to the Convention on the Elimination of All Forms of Discrimination Against Women on 4 December 2008 and the Convention Against Torture and other Cruel, Inhuman or Degrading Treatment or Punishment on 19 May 2009. We contributed to the negotiation, signing and entry into force of a range of bilateral treaties furthering Australia’s security interests. These treaties included the Shoalwater Bay Training Area Agreement with Singapore; the Protection of Classified Military Information Agreement with the Republic of Korea; and the amendment of the Certain Mutual Defence Commitments Agreement with the United States. 1 23 SECTION 2 International law SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Professor Ron McCallum AO (centre) and the team that worked on his successful election to the United Nations Committee on the Rights of Persons with Disabilities, on 3 November 2008. L-R: Ms Katharine Hawkins, AttorneyGeneral’s Department, Ms Natasha Smith, AusAID, Ms Sally Weston, Australian Mission to the United Nations New York, and the then Australian Head of Mission to the United Nations New York, Mr Robert Hill. The department supported the liberalisation of air services between Australia and key aviation partners by working towards the signature of a range of air services agreements. We facilitated the signature of air services agreements with Spain, Switzerland and the United Kingdom. We contributed to the commencement of negotiations of the Australia–EU Air Transport Agreement. We strengthened Australia’s economic and investment interests through supporting preparations for entry into force of a number of bilateral economic treaties, including the ASEAN–Australia–New Zealand FTA (see sub‑output 1.1.7). We contributed to the signing of new tax information exchange agreements with the British Virgin Islands and the Isle of Man, supporting the work of the Organisation for Economic Co-operation and Development to eliminate harmful tax practices that contribute to international tax avoidance and evasion. We contributed to the negotiation, signing and entry into force of several social security treaties, including with Finland, Germany, Greece, Japan and the Republic of Korea. We supported Australia’s efforts to protect and promote Australia’s cultural goods, services and activities, both here and overseas, by facilitating the entry into force of the UNESCO Convention on the Protection and Promotion of the Diversity of Cultural Expressions. 124 Out p ut 1 .1 I N TE R N ATI O N AL O RGA NISAT I O NS, LEGA L A ND ENV I RO NM ENT Treaties and outreach The department supported the Parliament’s Joint Standing Committee on Treaties (JSCOT) in its review of 26 new major treaty actions and also by providing JSCOT with briefings and information on treaty processes. The department maintained, through the Australasian Legal Information Institute, a free, best-practice, internet facility allowing access to all of Australia’s treaty texts. Human rights The department intensified its work on human rights and Indigenous issues, including as part of the Government’s strengthened engagement with the UN and other multilateral forums. UN human rights forums Australia was pleased with the convening by the UN Human Rights Council (UNHRC) of Special Sessions to consider the human rights situations in the Democratic Republic of the Congo and Sri Lanka. Unfortunately, human rights abuses in a number of other countries received insufficient attention. The department worked to ensure that the UNHRC’s Universal Periodic Review mechanism evolved through the year to become a useful public and interactive review of the human rights record of all countries. We engaged actively in all five rounds of the process, making practical suggestions to various countries on ways in which they might improve human rights. The department pursued the Government’s human rights agenda in the Social, Humanitarian and Cultural Affairs Committee (the Third Committee) of UNGA. Australia’s UN mission in New York played an important role in the adoption of significant human rights resolutions, including on the death penalty and on the human rights situations in Burma, DPRK and Iran. The department worked to ensure that the 2009 UN Durban Review Conference Against Racism would not single out Israel unfairly. Prior to the Conference, the department worked with representatives of like-minded countries to promote an acceptable outcomes document. While these efforts led to significant improvements to the text, Australia could not, in the end, support a document which reaffirmed the 2001 Durban Declaration in its entirety, and the Government therefore decided not to participate. We supported Australia’s appearance before the UN Human Rights Committee in March 2009 and led the appearance before the Committee on Economic, Social and Cultural Rights (CESCR) in May 2009. The CESCR noted Australia’s significant human rights achievements, including in Indigenous rights. 1 25 SECTION 2 We facilitated the signing of numerous treaties and memorandums of understanding and consulted the states and territories on treaties under negotiation. We provided advice on treaty matters to other government agencies, including through seminars for Australian federal and state government agencies and the diplomatic corps. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Bilateral human rights dialogues The department led Australia’s delegation to the 12th round of the Australia–China Human Rights Dialogue held in Canberra on 9 February 2009. The dialogue was a frank and substantive exchange in which we conveyed the Government’s concerns about human rights in China, including treatment of religious groups, the situation in Tibet, the death penalty and access to justice. We also led delegations to the latest rounds of the Australia–Vietnam Human Rights Dialogue held in Canberra on 26 August 2008, and the Australia–Laos Human Rights Dialogue held in Vientiane on 6–9 April 2009. These dialogues focused on national approaches to human rights and included discussion in which we encouraged Vietnam to protect ethnic minorities, to uphold freedom of religion and expression, and to consider judicial reforms. Representations and consultations on human rights Our posts made representations on individual human rights cases and broader issues of concern. The department conducted formal human rights consultations with Australiabased NGOs in September 2008 and February 2009, facilitating valuable exchanges of information, insights and advice on human rights issues. Indigenous issues Following the Prime Minister’s National Apology to the Stolen Generations on 13 February 2008, international and UN interest in the Government’s Indigenous policies remained strong. The department worked to meet this interest, including by disseminating information about efforts to promote reconciliation between Indigenous and nonIndigenous Australians (see sub‑output 3.1.2). People smuggling and trafficking The department contributed to whole-of-government efforts to combat people smuggling and to mitigate the flow of irregular migration to Australia. The department coordinated the Senior Officials’ Meeting of the Bali Process in Brisbane on 24–25 February 2009 in preparation for the Third Bali Regional Ministerial Conference on People Smuggling, Trafficking in Persons and Related Transnational Crime held in Bali on 14–15 April 2009. We played an active role in the organisation of the conference, which was co-chaired by the Minister for Foreign Affairs, Mr Smith, and his Indonesian counterpart, Dr Hassan Wirajuda. The conference was attended by 50 member and observer countries together with representatives from international organisations, including the UN High Commissioner for Refugees (UNHCR) and the Director General of the International Organization for Migration (IOM). In addition to refocusing ministerial attention on people smuggling, trafficking and related transnational crimes, the conference tasked the Bali Process Ad Hoc Group of senior officials to develop regional responses to current situations concerning the irregular movement of people in the Asia-Pacific region. 1 26 Out p ut 1 .1 I N TE R N ATI O N AL O RGA NISAT I O NS, LEGA L A ND ENV I RO NM ENT At regional posts, we led inter-agency people smuggling taskforces to disrupt people smuggling activities and to coordinate Australian bilateral engagement on people smuggling issues with host countries. In Indonesia, the department supported the successful extradition to Australia of suspected people smuggler Hadi Ahmadi. Commonwealth The department was actively engaged on Commonwealth issues. We worked with the secretariat and member states of the Commonwealth Ministerial Action Group on the question of Fiji’s membership in light of developments in that country. The department continued to encourage the Commonwealth to focus its work on its core competencies of good governance and democracy, in addition to complementing the work of the G20 in assisting developing countries respond to the global financial crisis. We liaised with the Commonwealth Secretariat on preparations for Australia’s participation in the Commonwealth Heads of Government Meeting (CHOGM) in Port of Spain in November 2009. Outlook The department will promote and support Australia’s candidacy for the UN Security Council and assist the Prime Minister and other ministers in their advocacy in pursuit of this goal. We will support the role of the UN and advance Australia’s interests across a broad multilateral agenda, including international security, human rights, climate change and global economic and development issues. We will also pursue these interests through the Commonwealth. The CHOGM meeting in November 2009 will provide a particular focus. The reinstatement of a full-time Ambassador for People Smuggling Issues will strengthen the department’s high-level engagement in regional cooperation on people smuggling, including through advocacy in key countries. The Ambassador will build on the momentum generated at the Third Bali Regional Ministerial Conference to work with regional partners to combat people smuggling. New diplomatic resources in key source and transit countries will be established to support the Ambassador. The department will maintain its strong contribution to the Government’s initiatives on whale conservation and remain active in international negotiations on trade in genetic resources. We will promote Australia’s interests in Antarctica, including environmental protection and pursuit of scientific research, by actively participating in its governance mechanisms. We will maintain the high quality of our legal advice to the Government on a range of international law issues, such as the law of the sea, international humanitarian and security law, and international sanctions. 1 27 SECTION 2 The department remained engaged in whole-of-government coordination to combat human trafficking, including participation in the second National Roundtable on People Trafficking on 17 June 2009. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 1.1.10 SECURITY, NUCLEAR, DISARMAMENT AND NON-PROLIFERATION SECTION 2 Overview The department intensified its efforts to prevent the proliferation of both weapons of mass destruction (WMD) and certain categories of conventional weapons. A major focus was the establishment and operation of the International Commission on Nuclear Non-proliferation and Disarmament, a joint initiative of the Australian and Japanese Governments. The Minister for Foreign Affairs signed the Convention on Cluster Munitions on 3 December 2008. We initiated action to enable ratification by Australia of this significant humanitarian and arms control treaty. We led Australia’s international engagement aimed at securing commitment and building capacity to counter terrorism in our region and at a global level. The department deepened practical counter-terrorism cooperation with South-East Asia and extended Australia’s efforts in South Asia. We implemented programs aimed at lessening the appeal of ideologies linked to violent extremism. We strengthened Australia’s contribution to regional and international efforts to prevent terrorists acquiring chemical, biological, radiological and nuclear materials. The department was strongly engaged in implementing the Government’s comprehensive national security agenda, as outlined in the Prime Minister’s National Security Statement of 4 December 2008. We also worked closely with the Department of Defence in the development of the 2009 Defence White Paper. Nuclear non-proliferation and disarmament The department provided substantial administrative and policy support to the establishment and operation of the International Commission on Nuclear Non-proliferation and Disarmament (ICNND), co-chaired by former Australian Foreign Minister, the Hon Gareth Evans AO QC, and former Japanese Foreign Minister, Ms Yoriko Kawaguchi. In addition to the co-chairs, the Commission comprises 13 commissioners and a 27-member advisory board from across the globe. The aims of the Commission are to strengthen the Nuclear Non-Proliferation Treaty (NPT), reinvigorate the global effort against the proliferation of nuclear weapons, and make practical recommendations aimed at achieving the ultimate goal of a nuclear weapons free world. Although supported by the Australian and Japanese Governments, the Commission itself is independent. Following the Prime Minister’s announcement on 9 July 2008 that Japan would co-chair the Commission, the department established a secretariat to support the Commission. In collaboration with its Japanese counterparts, the ICNND secretariat organised and serviced three plenary meetings of the Commission: in Sydney in October 2008; in Washington in February 2009; and in Moscow in June 2009. The secretariat organised two regional outreach meetings, for Latin America in Santiago de Chile in May 2009 and for North East Asia in Beijing in May 2009. 1 28 Out p ut 1 .1 S ECUR I TY, N UC L E AR, D ISA R M A M ENT A ND NO N-PRO LI F ERAT I O N SECTION 2 Co-Chairs, Mr Gareth Evans AO QC and Ms Yuriko Kawaguchi, with Commissioners, Advisory Board Members and Secretariat staff at the third meeting of the International Commission on Nuclear Non-proliferation and Disarmament held in Moscow on 20–21 June 2009. Photo: Anatoly Kozharin The secretariat supported high-level advocacy by the co-chairs and commissioners in a wide range of bilateral and multilateral meetings. The secretariat commissioned an extensive research program to inform the Commission’s deliberations and enhance public understanding of the issues relevant to the Commission’s work. It contributed to the significant progress made in drafting the Commission’s major report, scheduled to be published in early 2010 in the lead-up to the NPT Review Conference in May 2010. 1 29 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 The third Preparatory Committee (PrepCom) meeting for the 2010 NPT Review Conference was held in April 2009. Our advocacy of Australia’s non-proliferation and disarmament objectives before and during the meeting, and constructive engagement with other delegations, contributed to the PrepCom’s positive atmosphere and substantial debate. The PrepCom produced an agreed agenda for the 2010 Review Conference. Australia is one of the six presidents of the Conference on Disarmament (CD) in 2009. We helped achieve the adoption by the CD on 29 May 2009 of a work program that includes agreement to commence negotiations on a verifiable Fissile Material Cut-Off Treaty (FMCT). The negotiation of an FMCT has long been an Australian foreign policy objective. The CD’s adoption of the work program, after a hiatus of over a decade, was a significant step forward for global disarmament efforts. The department continued to promote the entry into force of the Comprehensive NuclearTest-Ban Treaty (CTBT), another key disarmament objective for Australia. We supported the Foreign Minister in his role as chair of a ministerial meeting of CTBT member states on 24 September 2008 in New York. The department and the Australian Safeguards and Non-Proliferation Office (ASNO) participated in a workshop in Jakarta in December 2008 to assist Indonesia’s consideration of CTBT ratification. As current chair of the Preparatory Commission of the CTBT Organisation, we convened a meeting of states signatories to consider the nuclear test by the Democratic People’s Republic of Korea (DPRK) on 25 May 2009. The CTBT Organisation’s International Monitoring System, which currently includes 17 monitoring facilities in Australia, detected the DPRK test. The department strongly supported strengthening of the safeguards, security and safety programs of the International Atomic Energy Agency (IAEA). In our role as a member of the IAEA Board of Governors, we registered Australia’s strong concern about the nuclear programs of Iran, the DPRK and Syria, and urged that those states cooperate fully with the IAEA and comply with their international obligations. We promoted universalisation of the IAEA Additional Protocol as a vital step in strengthening the IAEA safeguards regime. The Additional Protocol complements the IAEA Safeguards Agreements by providing for additional reporting on nuclear activities and increased inspector access. We also advocated adherence to the Additional Protocol as a condition of nuclear supply. In cooperation with ASNO, the department provided a submission to the Joint Standing Committee on Treaties Inquiry into Nuclear Non-Proliferation and Disarmament and appeared before the committee at its public hearings. Counter-proliferation and export controls The department continued to lead Australia’s counter-proliferation efforts against weapons of mass destruction (WMD) and conventional weapons. We coordinated Australia’s influential participation in the major export control regimes. 130 Out p ut 1 .1 S ECUR I TY, N UC L E AR, D ISA R M A M ENT A ND NO N-PRO LI F ERAT I O N SECTION 2 The then Secretary, Mr Michael L’Estrange AO, opening the Missile Technology Control Regime (MTCR) Plenary, which was chaired by Mr John Quinn, MTCR Chair and Assistant Secretary, Strategic Issues and Intelligence Branch, on 5 November 2008. Photo: Michael Jones In Australia’s capacity as the incoming chair, we hosted and chaired the annual plenary and technical meetings of the Missile Technology Control Regime (MTCR) in Canberra in November 2008. The MTCR, which has 34 partner countries, seeks to harmonise national export licensing to prevent the proliferation of unmanned systems capable of delivering WMD. As MTCR chair, we have since undertaken an intensive outreach program to encourage non-members’ adherence to the regime’s goals and export controls. The department continued to chair the Australia Group, which aims to coordinate export controls covering dual-use chemicals, biological materials, technology and equipment. We organised two intersessional technical meetings and worked to ensure the group’s chemical and biological control lists kept pace with technological and industry developments. We continued to advocate the importance of capturing intangible transfers of technology, watching developments in synthetic biology, and conducting outreach to domestic industry and academic sectors. As a member of the Nuclear Suppliers Group, we worked towards the objective of consensus among members for a criteria-based approach to limit the spread of sensitive nuclear technologies (uranium enrichment and reprocessing of spent fuel). The department promoted Asia-Pacific participation in the Proliferation Security Initiative (PSI), the objective of which is to strengthen practical cooperation to prevent illicit trafficking in WMD, delivery systems and related materials. With the Department 1 31 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 of Defence, we participated in the regional PSI exercise hosted by New Zealand in September 2008. International participation in the PSI increased to 95 states during the year. The department promoted, through workshops and other practical assistance, the strengthening of measures to prevent the spread of WMD-related items and technologies. We advocated full implementation of UN Security Council resolutions aimed at preventing WMD proliferation. We worked with other Commonwealth agencies on visa-screening and related processes with the aim of preventing the illicit transfer of WMD-sensitive knowledge and to enforce UN sanctions measures. Our leadership of Australia’s participation in the ‘Oslo Process’ negotiations on cluster munitions culminated in the Minister for Foreign Affairs’ signature of the Convention on Cluster Munitions at a ceremony in Oslo on 3 December 2008. The Convention aims to end the suffering and casualties to civilians caused by cluster munitions. The department is coordinating the process for ratification by Australia, including by contributing to consideration of the Convention by the Joint Standing Committee on Treaties. We coordinated Australia’s activities aimed at countering the effects of, and access to, illicit small arms and light weapons, particularly in the Asia-Pacific region. In July 2008, we led Australia’s delegation to the Third Biennial Meeting of States to the UN Programme of Action (PoA) on small arms and light weapons. We organised and hosted a UN PoA regional meeting of Pacific island states and East Timor in June 2009 to promote implementation of the PoA. We were active in promoting an arms trade treaty with the aim of establishing agreed international criteria and standards for the global trade in small arms and light weapons and other categories of conventional arms. In 2008 the UN-appointed Group of Government Experts (of which Australia was a member) completed its examination of the scope and feasibility of such a treaty and recommended further work. Australia co-sponsored a UNSC resolution which established an Open-Ended Working Group on the Treaty. In concert with the Republic of Korea, we sponsored an inaugural UNSC resolution to prevent and combat illicit brokering activities aimed at circumventing the international arms control and non-proliferation framework. We maintained Australia’s position at the forefront of efforts to promote the effective implementation of the Mine Ban Convention. We were active in coordination roles at the Ninth Meeting of States Parties to the Convention in November 2008. Counter-terrorism In September 2008, Mr William (Bill) Paterson PSM was appointed as Australia’s Ambassador for Counter-Terrorism. The Ambassador led development and implementation of the Government’s international counter-terrorism efforts. He played a key role in coordinating cooperation, capacity-building and operational collaboration between Australian agencies and international counter-terrorism partners, including as chair of the International Counter-Terrorism Coordination Group. 1 32 Out p ut 1 .1 S ECUR I TY, N UC L E AR, D ISA R M A M ENT A ND NO N-PRO LI F ERAT I O N The department led high-level discussions on counter-terrorism cooperation with New Zealand, the United States, the Philippines, Indonesia, Germany, the United Kingdom, France, Pakistan, Cambodia and the United Arab Emirates (UAE). The Ambassador chaired the Commonwealth Committee on Terrorism meeting in London in February 2009 and secured agreement on a revised Commonwealth Plan of Action on Terrorism. The department undertook consultations on Australia’s counter-terrorism agenda including engagement with Australian universities and policy institutes. The Ambassador participated in the Australia–UAE Dialogue organised by the Lowy Institute for International Policy in Abu Dhabi, in the UAE in March 2009. In December 2008, we expanded Australia’s network of bilateral counter-terrorism memorandums of understanding (MOUs) to include Bangladesh. Australia now has 14 such MOUs, which provide frameworks for practical cooperation between Australian agencies and partner government equivalents. The department deepened its engagement with the UN to expand the reach and effectiveness of the UN’s counter-terrorism mechanisms. We implemented UN Security Council Resolution 1373 on freezing the assets of terrorists and their supporters, including by contributing to the update of the UN’s listings of terrorist groups and individuals subject to sanctions. We contributed to capacity-building activities sponsored by regional forums. Under APEC auspices, we organised workshops on detecting and deterring cash couriers and bulk cash smugglers. Australia co-hosted with Indonesia an ASEAN Regional Forum conference on countering terrorists’ use of the internet and a sub-regional workshop on preventing the movement of terrorists across borders. The department provided support to regional law enforcement capacity-building, including through the Jakarta Centre for Law Enforcement Cooperation. The Centre has held over 200 courses for more than 5000 regional law enforcement officers since it was established by the Australian and Indonesian Governments in 2004. Under the framework of the Global Initiative to Combat Nuclear Terrorism, in May 2009 the department organised and conducted an international seminar and discussion exercise to promote the safety and security of radioactive materials (DISCEX ‘Blue Glow’). In June 2009 we co-hosted, with the Australian Academy of Science, an international seminar and discussion exercise (DISCEX ‘Green Cloud’) on the safety and security of chemicals of security concern. The department also conducted chemical security training and counter-bioterrorism workshops for South-East Asian countries. All these activities made a substantial contribution to enhancing regional capacity to prevent terrorists acquiring access to WMD materials. 1 33 SECTION 2 The Ambassador led the Australian delegation to the annual trilateral counter-terrorism consultations with the United States and Japan in Washington in October 2008. The consultations reached agreement on trilateral cooperation on initiatives in the areas of bio-terrorism, counter-radicalisation and cash couriers. The department participated for the first time in the US Global Synchronisation Conference, a meeting which seeks to coordinate the various elements of US counter-terrorism policy and programs. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 DFAT hosted a seminar, “Radiation Incidents: Avoidance, Surveillance and Response”, in Canberra, 7–8 May 2009, under the Global Initiative to Combat Nuclear Terrorism (GICNT), with Ambassador for Counter-Terrorism, Mr Bill Paterson (left), and the then Assistant Secretary, Counter-Terrorism Branch, Mr Paul Foley. We worked closely with regional governments, non-government organisations and community groups to implement strategies to counter violent extremist ideology and to promote shared values. This included both assisting communities to manage such challenges and improve resistance to extremist messages, and the sponsoring of exchange visits to boost understanding of Australia’s tolerant and pluralist society. National security and strategic policy The department was strongly engaged in the implementation of the National Security Statement delivered by the Prime Minister in Parliament on 4 December 2008. We worked closely with other Government agencies, in particular the Department of the Prime Minister and Cabinet, the Department of Defence and the Attorney-General’s Department, on a range of national security and strategic policy issues. Our work included strengthening the US alliance, deepening Australia’s cooperation with regional partners, and responding to non-traditional security challenges such as the global economic crisis, climate change and energy security. We contributed to the development of the 2009 Defence White Paper, and encouraged international understanding of the White Paper by participating in briefings for allies, regional countries and the diplomatic corps. The department pursued Australia’s commitment to the Trilateral Strategic Dialogue (TSD) with Japan and the United States. We participated in a TSD Senior Officials’ Meeting (SOM) hosted by the United States in September 2008 and, in April 2009, we hosted a TSD SOM in Canberra. Both meetings discussed issues of strategic interest and identified further opportunities for practical trilateral cooperation. In December 2008, we hosted and 134 Out p ut 1 .1 S ECUR I TY, N UC L E AR, D ISA R M A M ENT A ND NO N-PRO LI F ERAT I O N chaired the inaugural TSD meeting of humanitarian assistance and disaster relief experts. The meeting agreed on a set of guidelines designed to enhance trilateral cooperation in this field. The department contributed to the effective functioning of the Government’s mechanisms to deal with security issues. We supported Mr Smith’s membership of the National Security Committee of Cabinet and the newly established Border Protection Committee of Cabinet. We participated in key strategic policy and coordination bodies, including the Secretaries’ Committee on National Security. We also contributed to the implementation of the Government’s new framework for the expanded national security community, including through participation in the National Intelligence Coordination Committee. Outlook The department will lead Australia’s non-proliferation and disarmament efforts. A successful outcome to the May 2010 Nuclear Non-Proliferation Treaty Review Conference will be a high priority. We will support the International Commission on Nuclear Nonproliferation and Disarmament, including the production of its major report in early 2010, its program of plenary and regional meetings, and its global advocacy. We will provide strong Australian participation in negotiation of a Fissile Material Cut-Off Treaty. We will work to achieve Australia’s ratification of the Convention on Cluster Munitions and we will continue our international advocacy efforts in support of negotiation of an Arms Trade Treaty. The department will make a major contribution to the development of the Government’s Counter-Terrorism White Paper and its implementation. We will work to strengthen Australia’s engagement in multilateral counter-terrorism mechanisms and to expand our bilateral and regional counter-terrorism dialogue and cooperation. We will seek to conclude counter-terrorism MOUs with key partners. The department’s extension of efforts into South Asia will involve establishing the frameworks for counter-terrorism cooperation and implementing practical initiatives. The department will build on Australia’s strong alliance with the United States and with other security partners in the Asia-Pacific region, particularly Japan and the Republic of Korea. We will continue to encourage an emphasis by the ASEAN Regional Forum on preventive diplomacy and practical outcomes. 1 35 SECTION 2 We coordinated the participation of the Minister for Foreign Affairs in the ASEAN Regional Forum (ARF) in July 2008, which focused on natural disasters in the region, including Cyclone Nargis in Burma, and on efforts to improve response capabilities. In April 2009, we took part, with colleagues from AusAID and the Department of Defence, in the first ARF practical exercise, a multinational demonstration of disaster relief response, held in the Philippines. We also coordinated Australia’s participation in a range of other ARF meetings and workshops. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 output 1.1 ADDItional information 2008–09 2007–08 2 589 2 495 SECTION 2 Number of units of policy advice delivered: ministerial submissions Cabinet submissions ministerial correspondence questions on notice speeches 1 briefings not under submission 2 15 19 9 362 8 625 78 51 118 105 6680 4 253 Cabinet briefings for ministers 102 72 meeting briefs 592 446 Number of consultations conducted with other Australian Government agencies, state and territory governments, business and nongovernment organisations in the context of the department’s development of foreign and trade policy advice3 37 726 41 070 Number of representations made to other governments and international organisations in support of Australia’s international interests4 40 690 37 740 Number of international meetings or negotiations attended, including on behalf of other Australian Government agencies5 13 127 11 198 Number of official programs prepared for DFAT portfolio ministers and senior officials6 664 721 Number of official programs prepared for the Prime Minister, other Australian Government ministers and senior officials6 818 907 87 347 101 657 6 673 5 238 Number of reporting cables produced by our overseas posts Number of occasions on which the department has contributed to the development of policies by other Australian Government agencies 1 Includes speaking notes for both ministers, the parliamentary secretaries and the senior executive. 2 This figure includes briefings for ministers and senior officers. 3 This figure includes semi-formal consultations such as telephone conversations and email correspondence. 4 The information was collected by all areas of the department, including overseas posts, and collated centrally. The difficulty in defining what constitutes a representation, given our different operating environments overseas, means that this figure is necessarily an approximate one. 5 This figure includes meetings with non-government organisations and business representatives. 6 This figure includes programs prepared for senior officers (broadband 4 level and equivalent and above). 136 O ut p u t 1 . 2 co m m un i cat i on s and s ecur i ty Output 1.2 Secure government communications and security of overseas missions Key Performance Indicators 2008–09 Target • Availability to clients, reliability of and client satisfaction with communications through the secure network and secure telecommunications infrastructure, including the Official Diplomatic Information Network (ODIN) cable delivery system • Implement the outcomes of the Information and Communications Technology (ICT) governance and systems health check reviews • Client satisfaction with the level of physical security at overseas chanceries and residences, including responsiveness to unexpected events • Finalise ICT services memorandums of understanding with other Australian Government agencies • Implement a strategy to recruit and retain technical staff • Plan, cost and adequately maintain critical ICT resources, including effective transitions to new systems and replacement projects • Enhance further physical security of posts, including through relocation, security construction projects, implementation of new and improved security arrangements and staff security training • Ensure project works comply with legal and security requirements and are completed on time to the extent possible Overview In close collaboration with other agencies and host governments, the department continued to work to ensure the safety of overseas staff in often difficult operating environments. We put in place significant new security measures at a range of posts. In partnership with the department’s Overseas Property Office, we relocated a number of chanceries and strengthened the structural security of others. Our Australia-based staff conducted a program of security assessments and inspections of overseas missions. The department implemented a rigorous system of security clearances and delivered mandatory security training courses to foster a culture of vigilance and alertness among staff handling classified information. The department signed new agreements with partner agencies to cover the supply and support of departmental ICT infrastructure and solutions. The department’s ICT systems service some 3000 users in over 100 locations. We provided overseas posts with enhanced communications to ensure continuity of reliable communications in high-risk environments. The department developed a new portable-communications capability to deliver business continuity during pandemics and other unforeseen events. 1 37 SECTION 2 To protect and advance the national interest, the department will sustain and improve security and strengthen communications capability at Australia’s overseas missions DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 The department embarked on implementation of the recommendations from the Australian Government ICT Review (Gershon Review) and successfully completed the first phase of the ICT cost-reduction program. Improved project governance and management have yielded efficiencies resulting in cost reductions in major ICT projects. Managing security of overseas missions To offer staff, clients and visitors at Australia’s overseas missions the best possible physical protection from attack, the department pursued a program of security upgrades at a wide range of posts. We completed 8 of the 11 security-driven chancery relocations. Other relocations and major fit-out works were completed in our missions in Kuala Lumpur, Tehran, Tel Aviv, Madrid, Belgrade and Amman. We undertook additional security-related construction works in conjunction with the department’s Overseas Property Office at our missions in Amman, Kuala Lumpur, Baghdad and Dhaka. We also carried out upgrades in Colombo, Mexico City and Singapore. We made significant headway in analysing blast resistance of all of Australia’s overseas missions; this should be completed in 2010. Twenty-eight of our posts are now equipped with a total of 53 civilian armoured vehicles. Overseas Security Advisers and other specialist staff made 140 visits to posts to conduct risk assessments as well as inspections of physical and technical security facilities and procedures. Client satisfaction with security of overseas missions The department continued to provide comprehensive, targeted and timely advice to posts and partner agencies on current and emerging security situations. The department’s successful hosting of the Eleventh Annual International Physical Security Forum led to enhanced cooperation on security standards for chancery construction. Dialogue with like-minded agencies, both Australian and international, increased the department’s capacity for the provision of security services and advice. Partner agencies regularly expressed their appreciation of the security services provided by the department and demand remained high for our training services. 138 O ut p u t 1 . 2 co m m un i cat i on s and s ecur i ty Personal Profile: Chantal Grellman Chantal started with the department in 2006 after 13 years at Telstra. While we already had a strong contingent of women employed as Information Technical Officers, Chantal was the first woman to join the department as a Technical Officer. She brought experience as a data technician, a Diploma in Electronic Engineering and project management qualifications. Since March 2008, Chantal has managed the Network Operations Centre (NOC), which supports our extensive ICT network both domestically and internationally. Along with the Global Support Centre the NOC is the first point of contact for staff at posts who are facing difficulties with ICT systems. The NOC monitors the network for faults, responds to requests from Post Systems Administrators when links are not responding and liaises with satellite and terrestrial carriers to ensure communications paths from posts are kept open. ‘Providing support for over 100 international locations and for DFAT staff as well as other departments with staff at post involves the use and understanding of new and emerging technologies. Opportunities to enhance and further your knowledge base are always present in this dynamic environment.’ 1 39 SECTION 2 Managing the central hub of the department’s ICT network, Chantal Grellman leads a specialist team providing remote support to SATIN users 24 hours a day, 7 days a week. Use of ICT is integral to the department’s successful operation and as a whole-of-government service provider. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Contingency and incident-response planning We continued to work closely with other agencies to develop robust physical and personnel security policies, to respond to emerging threats and to mitigate security risks. We remained closely focused on contingency and incident-response planning for high-risk posts such as Kabul and Baghdad. In response to increased local threat levels, the department put in place new and enhanced security measures at high-risk posts. We enhanced communications at a number of posts by using multiple diverse connections to ensure the continuity of reliable communications in high-threat environments. To improve the department’s responsiveness to business-continuity challenges, we developed a remote-working capability. This capability greatly reduces risks of interruptions to business operations in uncertain international security or health environments. Protection of official and classified information The department continued to focus on practical measures to improve secure communications among Australian government agencies. We remained vigilant in our efforts to protect classified and sensitive information against possible computer, electronic and technical attacks. The department revised a number of policies and procedures concerning the protection of official information and ICT systems. The revisions ensured our policies and procedures kept pace with evolving technological and threat environments, were consistent with relevant government guidelines, and were cost-effective. The trial of a biometrics access-control system continued, with encouraging results for use at overseas posts. Security clearances In accordance with Government policy, staff who handle classified information must have an appropriate security clearance. The department granted 388 security clearances to new staff, up from 336 in 2007–08; formally processed and recognised 101 clearances for personnel transferring from other agencies, a slight decrease from 104 in 2007–08; and renewed the security clearances of 454 existing staff, up from 351 in 2007–08. Our overseas posts processed 86 initial clearances and renewals for existing staff, up from 55 in 2007–08. Security training The department continued to attach the highest priority to fostering security awareness and vigilance among its staff, in Australia and overseas. We delivered introductory and refresher security-awareness courses to 405 staff, down from 575 last year. We arranged pre-departure overseas-security-awareness training for 219 staff, up from 208 in 2007–08, and for 202 staff from other agencies, a decrease from 281 in 2007–08. To prepare staff and their partners being deployed to high-risk posts, we arranged training in defensive driving techniques for 57 people and personal security-awareness training for 199 staff. Addressing the more specialised training needs of security managers and 140 O ut p u t 1 . 2 co m m un i cat i on s and s ecur i ty advisers, we arranged job-specific security-training courses for 92 staff posted to securityrelated positions overseas, an increase from 46 in 2007–08. We also provided specific training for 164 guards at our overseas missions. Information management and secure communications access The implementation of the voice-over-internet protocol (VOIP) telephone system has enabled us and the Department of Immigration and Citizenship (DIAC) to provide Call Centre capability for DIAC at overseas posts. With the launch of REACH (Remote Emergency Auxiliary Communications Hub), commissioned as a part of the Consular Enhancement Program, Emergency Response Teams (ERT) are able to take a Deployable Post with full satellite interoperability anywhere around the world. DFAT staff Mr Mark Wassell and Mr Paul Daley are pictured setting up REACH in Davos, Switzerland in January 2009 for the World Economic Forum which the Deputy Prime Minister attended. 1 41 SECTION 2 The department’s Information and Communications Technology (ICT) Asset Refresh Program consists of four projects mandated to: replace desktop equipment; replace data switching/routing equipment; consolidate the department’s servers; and roll out a new telephone system. The program was in its third year in 2008–09 and is being delivered within budget and on schedule. This year, 35 posts had their ICT systems upgraded, up from 24 in 2007–08. With over 70 per cent of posts refreshed, this project is scheduled to be completed in 2010. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 To ensure the department has the skills to deliver and maintain support services to our overseas network and partner agencies in future years, we identified two opportunities for improvement. First, and in line with the Gershon Review recommendations, we began progressively converting a number of ICT contract positions to Australian Public Service (APS) staff. This will deliver a long-term financial saving to the department and broaden the number of staff available for posting as a Regional Technical Officer (RTO). The RTOs deliver critical, on-the-spot service for the department’s communications network at all posts in a specific region. Second, we introduced a technical officer development program. Through a two-year program of tailored on-the-job and technical college training, selected staff will broaden and improve their skill sets and prepare for posting as an RTO. Growth of the Secure Australian Telecommunications Information Network (SATIN) The use of SATIN High (the department’s classified communications system) by other government agencies has continued to increase. In Australia, 30 partner agencies (27 last year) now use SATIN High on 363 terminals. At overseas missions, there are 2671 non-departmental user accounts on SATIN High and Low (the department’s secure, unclassified system); an increase of 8 per cent from the previous year. Client relationship management The department managed the successful implementation of a number of partner-agency programs in 2009. Each year, the Department of Immigration and Citizenship (DIAC) replaces one-third of the overseas desktop equipment used by immigration officers at Australian missions overseas. We coordinated the refresh of 761 DIAC desktops. We also managed the transition to a new DIAC telephone solution at missions, which efficiently delivers in-bound telephone enquiries on immigration and visa services. We assisted DIAC with the effective engagement of the ICT resources required to implement DIAC’s Security Referral Service (SRS) project. SRS represents a vital improvement to Australia’s border security arrangements. We worked closely with the Attorney-General’s Department to migrate users of their secure network to an alternative departmental application. Our application can now be accessed from any Attorney-General’s Department secure desktop and provides users with access to classified departmental cables without the need for complex client site installations. We continue to enhance the support services provided to our two ministers and three parliamentary secretaries. New services to their offices include the deployment of secure video-conferencing to domestic and international locations. This year the Information Technology Strategy Committee decided a new strategic direction for the department. This will require email and business applications to be moved to a shared support and development platform, streamlining development and operations and reducing the associated risks and costs to provide these services. 142 O ut p u t 1 . 2 co m m un i cat i on s and s ecur i ty During the year more than 89 000 service requests were raised by SATIN clients (72 000 last year). The ICT support areas resolved over 82 per cent within the servicelevel timeframe. Availability and reliability of communications See Appendix 9 for more information about arrangements to provide ICT services to other Australian Government agencies. Mr Peter Rowe, First Assistant Secretary, Diplomatic Security, Information Management and Services Division (centre), with the first signatories to the department’s new memorandum of understanding (MOU) for ICT Services, First Assistant Secretary, Systems Division, Department of Immigration and Citizenship, Mr Peter McKeon, (left) and Chief Information Officer for AusAID, Mr Shane McLeod, (right), on 5 May 2009. 1 43 SECTION 2 To improve communications reliability, a new international network design has been completed and implemented. This new design reduces the risks for potential single points of failure and performance issues. The network design allows for the continuation of communications during major failures by bypassing major network points, and providing dual active communications using diverse links to many posts. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 New ICT MOU signed with partner agencies The development and negotiation of a new ICT services framework in the form of a memorandum of understanding (MOU) was completed in 2009. On 5 May 2009, the department signed the new ICT MOU with AusAID and the Department of Immigration and Citizenship. The agreement for the supply and support of departmental ICT infrastructure will also be signed with over 40 other partner agencies. The MOU is based on industry best practice and agreement has been reached with a number of key partner agencies that require the use of the department’s ICT services. As ICT systems evolve rapidly, the MOU provides us with a strong framework to improve existing services and the flexibility to provide new services as they develop. The MOU ensures efficient and cost-effective delivery of ICT services by the department in support of Australia’s national interests globally. It reflects the increasingly central role of ICT in supporting and sustaining those interests and ensures Australia presents a coordinated whole-of-government presence in host countries. Outlook The department will continue to operate in an uncertain and often dangerous international environment. To safeguard Australian staff and assets overseas, particularly in high-risk locations, we will continue to work closely with other Commonwealth agencies and likeminded governments. The department will give high priority to improving and enhancing the security of our diplomatic missions in Baghdad and Kabul. Our security training program will be enhanced to provide more location-specific information to deployed staff, including against the possibility of hostage situations. Over the next two years, we plan to complete upgrades, supplementary works or relocations in Seoul, Suva, Honiara, Phnom Penh, Nairobi, Port Moresby, Ho Chi Minh City, Dhaka and Kuala Lumpur. The department’s ICT activities will be driven by the need to provide improved service delivery, while at the same time improving operational efficiency and effectiveness and reducing costs. The technology used for the networks and other underlying capabilities will be examined to identify and remedy any areas which need improvement to keep abreast of rapid changes in ICT. Emerging technology will be evaluated to provide improved business tools and strengthen the alignment of ICT with business priorities. There are a number of factors influencing the department’s operating environment with potentially significant implications for how the department uses ICT in future. These factors include the increased use of the internet, and the opportunities and threats this entails, a greater focus on whole-of-government programs and solutions, a continued 144 OUTPUT 1 . 2 CO MMU NI CAT I O NS A ND S ECU R I T Y increase in the number of staff from other agencies using our ICT systems, and environmental considerations. A major challenge for the coming year will be managing the implementation of the recommendations of the Gershon Review. output 1.2 additional information 2007–08 Number of posts and Australian Government entities with access to the secure communications network and secure telecommunications infrastructure * 142 116 Number of client agencies receiving ICT services ** 42 33 Number of cables 168 113 185 423 • cables to posts 80 766 83 766 Types of services: • cables from posts Cables printed and distributed to other agencies Number of visits to overseas missions to address protective security issues Number of security clearances and reviews processed 87 347 101 657 212 126 323 594 140 125 1029 846 * Figure for 2008–09 shown as number of sites. Detailed breakdown as follows: DFAT-managed posts 91; Non-DFAT-managed posts 2; DFAT state and territory offices, including Thursday Island, 8; DFAT R G Casey Building 1; Passports 1; Partner agency sites 32; Parliament House 1; Electoral offices 4; Commonwealth Parliamentary Offices 2. ** Number of government business entities across portfolios. 1 45 SECTION 2 2008–09 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Output 1.3 Services to other agencies in Australia and overseas (including Parliament, state representatives, business and other organisations) To protect and advance the national interest, the department will provide support for official overseas visits, ensure whole-of-government coordination of services in relation to the overseas diplomatic network and ensure consultation on trade policy development. Key Performance Indicators 2008–09 Target • Client satisfaction with visit facilitation • Provide efficient and appropriate support for overseas visits by ministers and parliamentarians, representatives of state or territory governments and state or territory parliamentarians • Client satisfaction with services provided • Continue effective implementation of the Prime Minister’s Directive on the Guidelines for the Management of the Australian Government Presence Overseas • Maintain high quality financial, personnel and property management services to other government agencies at overseas posts in line with service level agreements • Effective consultation on the development of trade policy • Provide accurate and timely statistical trade information and advice (fee for service basis) to the public • Maintain close relationships with state and territory governments, including through the Council of Australian Governments (COAG) and the newly-created COAG Ministerial Council on International Trade • Manage effectively consultative processes with industry representatives, state and territory governments, NGOs and community groups to seek their views on bilateral, regional and multilateral trade negotiations Overview The department provided high-level support in Australia and overseas to portfolio ministers and parliamentary secretaries, Parliament, presiding officers, other ministers and parliamentary secretaries, parliamentary committees, delegations and individual parliamentarians. The department provided financial, human resource and property management services to 26 government departments and agencies with overseas representation. We provided information and communications technology services to 31 agencies in Australia and overseas. The department worked with the business community and state and territory governments to implement the Government’s trade policy, trade promotion and trade development agenda. 146 O ut p u t 1 . 3 Serv i ces to other agenc i es SECTION 2 Australian Ambassador to the Russian Federation, Ms Margaret Twomey, and First Secretary, Ms Michelle Manson, visit Kyrgyzstan where they joined the Australian company, Santos, to discuss their exploration project in the Fergana Valley of Kyrgyzstan in March 2009. Parliament in Australia The department’s services to Parliament included support for parliamentary travel and briefing parliamentarians on portfolio issues. We fulfilled our public accountability responsibilities and contributed to public debate about portfolio issues by providing timely and accurate information to parliamentary committees and responses to questions taken on notice. To enhance our services to Parliament, in August 2008 the department issued updated guidelines for overseas travel by federal parliamentarians. Parliamentary travel The department promoted inter-parliamentary relations by assisting with 120 overseas visits by non-ministerial federal parliamentarians and parliamentary delegations. We organised official programs and provided advice on in-country travel and briefings on key foreign and trade policy issues. Our support of Parliament included facilitating the following parliamentary delegation visits: • Joint Standing Committee on Foreign Affairs Defence and Trade—delegation attendance at the third Centre for Democratic Institutions’ Indonesia–Australia Parliamentary Forum in Jakarta (July 2008) • Commonwealth Parliamentary Conference in Malaysia and visit to Thailand (August 2008) • Colombia and Argentina (August 2008) 1 47 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 • ASEAN Inter-Parliamentary Assembly in Singapore (August 2008) • Croatia and Bosnia and Herzegovina (September–October 2008) • The United Nations General Assembly, New York (September–December 2008) SECTION 2 • Inter-Parliamentary Union Assembly in Geneva and visit to Serbia (October 2008) • Egypt and Israel (October–November 2008) • Papua New Guinea and East Timor (October–November 2008) • Singapore and Indonesia (October–November 2008) • 17th Asia-Pacific Parliamentary Forum, Laos and visit to Vietnam (January 2009) • Inter-Parliamentary Union Assembly in Addis Ababa, Ethiopia and visit to Switzerland (April 2009) • Visit by members of the Parliamentary Joint Committee on the Australian Crime Commission to Canada, the US, Austria, UK and the Netherlands (April 2009) • Canada and Mexico (April 2009) • The Philippines, Cambodia and Malaysia (April 2009). In addition to supporting visits by parliamentary delegations, the department assisted 47 federal parliamentarians undertaking international study tours or attending conferences, a slight decrease from 49 visits in 2007–08. Australian High Commissioner to Papua New Guinea, Mr Chris Moraitis (centre), Australian Trade Commissioner to Papua New Guinea, Mr John Brand (second left), Counsellor AusAID, Mr Dave Vosen, with an Australian National University (ANU) representative and three shortlisted candidates (all in front) discussing courses offered at ANU on 19 June 2009. 1 48 O ut p u t 1 . 3 Serv i ces to other agenc i es Incoming delegations The department assisted with visits to Australia by 21 foreign parliamentary delegations, providing presiding officers with country briefs and talking points for their meetings with visiting parliamentarians. The department briefed and appeared before a range of parliamentary committees (see Appendix 6). We answered 270 questions submitted in writing or taken on notice during Senate Estimates hearings, up from 145 questions in 2007–08. Questions on notice The department assisted portfolio ministers prepare responses to 78 written parliamentary Questions on Notice (also known as Questions in Writing), up from 51 in 2007–08. Of these, 18 were received from the House of Representatives and 60 from the Senate. Ministerial submissions and briefing To ensure portfolio ministers and parliamentary secretaries were comprehensively briefed on the range of foreign and trade policy issues, the department produced 2589 ministerial submissions (up from 2495 in 2007–08), 592 meeting briefs (up from 446), 102 cabinet briefs (up from 72) and 15 cabinet submissions. Ministerial correspondence Through the provision of high-quality, timely and accurate responses to ministerial correspondence, the department helped portfolio ministers deliver key messages to the public regarding the Government’s foreign and trade policy. The department provided responses to 9362 items of correspondence within agreed timeframes, an increase from 8625 items in 2007–08. To assist the senior executive monitor and evaluate the department’s performance in this area, we produced monthly reports that detailed the timeliness of responses and the quality of drafting and identified issues of public interest. Services to clients Federal parliamentarians commended the department on the briefings, programs and logistical support we provided for overseas parliamentary travel. Ministers and parliamentary secretaries expressed a high level of satisfaction with the quality of our briefing, policy advice, responses to ministerial correspondence and management of workflow systems including for question time. 1 49 SECTION 2 Parliamentary committees SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Federal parliamentarians Ms Nola Marino and Mr Mark Coulten observing Cambodia’s National Assembly elections in Battambang Province, July 2008 accompanied by Mr Matt Duckwork, Third Secretary at Australian Embassy in Phnom Penh (right). These were the fourth national elections held since the Paris Peace Accords and UNTAC mission introduced democracy to the country in 1993, and represented an important step towards the consolidation of democracy in Cambodia. Australia contributed one of the largest election monitoring teams to these elections, consisting of four Federal parliamentarians and a further 21 embassy staff. Services to attached agencies Under the Service Level Agreement (SLA), the department provides management services, on a user-pays basis, to 26 government departments and agencies with overseas representation, and in one instance to the New Zealand Government. The services are delivered in accordance with the 2007 Prime Minister’s Directive on the Guidelines for the Management of the Australian Government Presence Overseas. The SLA sets out the obligations of the department and other agencies for each category of management service and determines service delivery standards. The services include financial, human resources and property management services for Australia-based employees and locally-engaged staff in posts managed by the department. Feedback from our SLA clients throughout the year has been positive. Our annual Post Evaluation Report (PER) process is the principal means for the department to obtain feedback on our work from other agencies. In 2008–09 the PER process again showed a high level of satisfaction in the department’s input to achieving whole-of-government objectives (see Section 3). We will work on establishing a new SLA for services provided to other government agencies in our overseas network by June 2010. 150 O ut p u t 1 . 3 Serv i ces to other agenc i es Under separate memorandums of understanding the department also provided information and communication technology services to 31 agencies in Australia and overseas, and payroll services to 11 agencies overseas (see Appendix 9). Services to business The department provided formal and informal mechanisms for business input into trade policy. We consulted extensively with industry representatives, state and territory governments, non-government organisations and community groups on the Government’s negotiations in the World Trade Organization, as well as negotiations towards regional and bilateral free trade agreements. Market information and research The department continued to offer a consultancy service providing statistical information and advice, on a fee-for-service basis, to the Australian community, businesses and researchers interested in overseas markets. The service included trade and economic data on Australia’s trading and business relationships with over 220 countries, as well as wider information on the global trade of over 100 countries (accounting for around 90 per cent of total world trade). We produced a wide range of statistical publications covering the composition and direction of Australia’s international trade in goods and services, all available online. Our network of state and territory offices Through our network of offices in all states and the Northern Territory, we maintained a close relationship with state and territory governments, providing them with a direct liaison point on foreign and trade policy issues. The network also provided a local point of contact for business, community groups and non-government organisations. State and territory offices supported the Ministerial Council on International Trade and worked closely with Austrade, engaging with peak business groups and companies on the Government’s trade policy agenda. In addition, state and territory offices, in consultation with the department in Canberra and overseas posts, helped states and territories to meet their international objectives by facilitating overseas contacts and visits. 1 51 SECTION 2 The department worked in partnership with Austrade in Australia and overseas to implement the Government’s trade policy, trade promotion and trade development agenda. We made high-level representations to governments on behalf of Australian business; liaised closely with Austrade on arrangements for public consultation programs for Heads of Mission and Senior Trade Commissioners; and undertook joint trade promotion and public diplomacy activities involving both agencies. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Personal Profile: Philippa King SECTION 2 Philippa King took up the job as State Director in the NSW State Office in August 2008. The role of the State Office is to maintain a close relationship with the NSW Government and to make sure the Australian and NSW Governments work together on their international agendas. To that end the State Office assists the Premier and ministers with their international programs, and advises the NSW Government on the Australian Government’s foreign and trade policy priorities. The State Office also works closely with the Office of the Governor of NSW on a range of international issues. Sydney is home to one of the largest consular corps in the world. Philippa and the State Office team provide a range of services to the corps and work closely with them on visits by foreign dignitaries and on broader aspects of our relationships with those countries. The State Office works closely with all the security agencies, particularly the NSW Police, to protect the security of consulates in Sydney and to address their specific concerns. ‘An important part of my job is advocating the Australian Government’s foreign and trade policy agenda to members of the community in NSW, and to help the community connect with that agenda. So I speak regularly to the business community, NGOs, think tanks, educational institutions, and members of the public about issues of interest to them, and I help them to connect directly with decision-makers in Canberra.’ 152 O ut p u t 1 . 3 Serv i ces to other agenc i es Services to state governments and other agencies overseas and in Australia • China: NSW Governor (Oct 08), Queensland Minister for Tourism, Regional Development and Industry (Nov 08), WA Minister for Education and Tourism (Apr 09), SA Premier (Oct 08), Victorian Minister for Education (Sept 08), NT Minister for Primary Industries, Fisheries and Resources (Oct 08) • India: NSW Minister for Juvenile Justice, Volunteering and Youth (Dec 08), WA Deputy Premier, Treasurer and Minister for State Development (July 08), Victorian Parliamentary Secretary for Industry and Trade (Aug–Sept 08) • Japan: WA Premier (Feb 09), SA Minister for Health (May 09), Speaker of the Victorian Legislative Assembly with a delegation of three other Victorian MPs (May 09) • Singapore: Lord Mayor of Sydney (May 09), Queensland Minister for Transport, Trade, Employment and Industrial Relations (Sept 08), WA Governor (June 09) • Vietnam: NSW Parliamentary Secretary Assisting the Treasurer on Trade and Investment (Oct 08), SA Deputy Premier (Apr 09) • Europe: NSW Attorney General (Dec 08), SA Governor (Apr 09), WA Minister for Mines and Petroleum, Fisheries and Electoral Affairs (Apr–May 09), Victorian Minister for Industry and Trade (June 09) • United States: NSW Treasurer (Dec 08), Queensland Governor (Jan 09), SA Minister for Mineral Resource Development, Urban Development and Planning and Small Business (Apr 09), Victorian Deputy Premier (Sept 08) • Middle East: NSW Premier (Apr 09), Queensland Minister for Transport, Trade, Employment and Industrial Relations (Nov 08), WA Minister for Agriculture, Food and Forestry (Feb 09), Victorian Governor (Apr–May 09) • Africa: NSW Minister for Small Business (Oct 08), WA Minister for Commerce, Science and Innovation and Housing Works (Feb 09). 153 SECTION 2 The department played a significant role supporting visits overseas by state and territory ministers, parliamentarians and officials. By promoting business, tourism, education and people-to-people ties, such visits strengthen Australia’s relationships with key foreign partner governments, including at the sub-national level. A large number of state, territory and federal government ministers travelled extensively in 2008–09, including: SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Western Australian Minister for Education and Tourism, Dr Elizabeth Constable (left), with Australian Ambassador to China, Dr Geoff Raby (right), Australian Consul-General in Shanghai, Mr Tom Connor (second from right), and Chief Representative of Western Australian Trade and Investment Promotion, Shanghai Office, Mr B.J. Zhuang (second from left), at the celebration of the tenth anniversary of the commencement of Approved Destination Status, in China in April 2009. Outlook The department will continue to accord a high priority to the provision of services to Parliament. We will ensure that federal parliamentarians, parliamentary delegations and committees are apprised of the Government’s foreign and trade policy priorities and supported overseas in their efforts to advance Australia’s interests. We will manage parliamentary Questions on Notice and ministerial correspondence in a timely and efficient manner. Effective and positive consultation with the business sector and state and territory governments on trade policy issues will remain a priority. The department’s close work with and support for the business community, state and territory governments and other agencies will continue, both overseas and in Australia. Key steps will also be taken to establish a new Service Level Agreement for services provided to other government agencies in our overseas network by June 2010. 154 OUTPUT 1 . 3 S ERV I C ES TO OT H ER AG ENC I ES output 1.3 additional information 2007–08 Number of other agencies provided administrative services overseas under service level agreements1 27 24 Number of official programs organised for members of the Australian Parliament (excluding the Prime Minister or ministers) and parliamentary delegations2 127 53 50 34 Number of overseas visits by representatives of state or territory governments, and by state and territory parliamentarians, supported by the department4 470 534 Number of Australian companies supported by the department with advice on market conditions, access to government and private sector contacts, and through representations directly connected with their particular interests5 8262 8119 Number of services provided to parliamentary committees3 1 This is the number of agencies serviced under the Service Level Agreement. The services provided under the agreement are grouped together in six categories: personnel services (Australia-based staff), personnel services (locally engaged staff), office services, property services, financial services and communications. 2 This figure is based on work undertaken by each post; that is, it reflects the number of programs organised on a country-by-country basis, rather than the number of Members of Parliament and Senators assisted by the department in Canberra. 3 This figure reflects the number of committee hearings before which the department appeared. 4 This figure is based on work undertaken by each post; that is, it reflects the number of programs organised on a country-by-country basis. 5 This information was collected by all areas of the department, including overseas posts, and collated centrally. It reflects the number of companies supported on a country-by-country basis. 155 SECTION 2 2008–09 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Output 1.4 SECTION 2 Services to diplomatic and consular representatives in Australia The department will provide high-quality services to the diplomatic and consular corps in Australia. Key Performance Indicators 2008–09 Target • Efficient delivery of highquality services to the diplomatic and consular corps • Ensure timely, accurate and transparent decisions on diplomatic visas, accreditation and privileges • Progress policy issues affecting financial privileges including rates payments and reciprocal tax concessions • Ensure that diplomatic privileges and immunities are not abused and that foreign officials respect Australian law • Promote awareness within relevant agencies of Commonwealth, state and territory governments of the rights and obligations of diplomatic and consular officials • Client satisfaction with the standard and responsiveness of protection services provided to diplomatic and consular representatives • Maintain close engagement with Security Coordination Branch, Attorney-General’s Department (successor to the Protective Security Coordination Centre), and diplomatic missions to protect the security and dignity of missions in line with Australia’s obligations under the Vienna Conventions • Cooperate with agencies, airlines and diplomatic missions to protect the dignity of high-level foreign visitors to Australia Overview The department provided visa, accreditation and a range of other services to facilitate the work of diplomatic and consular representatives and their offices in Australia. Despite the high demand for services arising from a diplomatic and consular community totalling more than 4700 officials and dependants, most were delivered within short timeframes and we received positive feedback on the quality and transparency of our support. The implementation of a new information management system improved the efficiency of the department’s services to the diplomatic and consular corps, particularly regarding the issuing of ID cards and renewal of visas. The department continued to accord a high priority to protecting the security and dignity of diplomatic and consular representatives in Australia. We worked closely with the Security Coordination Branch, the Attorney-General’s Department, the Australian Federal Police and other relevant agencies to respond to issues of concern to individual missions and posts. 156 OUTPUT 1 .4 S E RVI C ES TO D I P LO M AT I C R EPR ES ENTAT I V ES Services to the diplomatic and consular corps New arrangements were signed with the governments of Nepal, Kenya, Turkey, Mongolia and Portugal to regulate the employment of dependants of the Australian corps. This took to 38 the number of bilateral employment arrangements in place, each of which carry important reciprocal benefits for the dependants of our staff working in Australian missions abroad. Malaysian High Commissioner to Australia, HE Dato Salman Bin Ahmad (seated third from left), after presenting his Letter of Credence to the Governor-General, Ms Quentin Bryce AC (seated third from right) on 26 February 2009. Also pictured are the then Secretary, Mr Michael L’Estrange AO (seated far right), and the Chief of Protocol, Ms Anne Moores (seated far left). Photo: Michael Jensen We also finalised reciprocal indirect tax concession arrangements with 11 countries (Brazil, Egypt, Eritrea, the Former Yugoslav Republic of Macedonia, France, Iraq, Libya, Nepal, Oman, Paraguay and Vietnam), providing indirect tax concessions for certain goods and services. The arrangements have been reflected in amendment determinations that are subject to Parliamentary review. The department facilitated the establishment of new embassies for Tonga, Mongolia and Cuba in Canberra, as well as the opening of six new consular posts headed by career consuls in Sydney, Brisbane and Melbourne and five new honorary consulates. We 157 SECTION 2 The department provided services to 94 diplomatic missions resident in Canberra, 34 non-resident diplomatic missions and 339 consular posts representing 151 countries in total, as well as nine international organisations. Thirty-eight new resident and ten non-resident heads of mission were accredited to Australia in 2008–09. We shared responsibilities with other Australian Government agencies to assist the corps on issues such as security, immigration, customs and quarantine matters, airport facilitation, land and premises for foreign missions, taxation and motor vehicle registration. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 finalised and implemented a review of honorary consuls. The review led to streamlined arrangements for the processing of new honorary consul appointments and simplified requests to renew accreditation. SECTION 2 Protection of diplomatic and consular missions The department devoted significant resources to ensuring that Australia met its obligations with regard to the security and dignity of missions and posts and their staff. In addition to maintaining appropriate standing arrangements for all missions, we responded to specific short-term security issues affecting various missions during the year. The department contributed resources to ensure the protection and protocol requirements of VIP visitors for World Youth Day 2008 were managed successfully. The corps expressed appreciation for the protocol duty officer in providing assistance to missions on issues arising outside working hours. Engagement with the diplomatic and consular corps The Ministers’ 2008 mid-year function for the diplomatic corps featured the biennial Sir Alan Westerman lecture in Australian trade policy, delivered by the Minister for Trade, Mr Crean. The lecture focused on the Government’s commitment to aligning trade and development assistance policies. The Secretary hosted the traditional Christmas reception in honour of the corps. The Prime Minister, Mr Smith and Mr Crean attended the Christmas reception. A presentation on the Defence White Paper was well received by the corps, as were briefings on the National Security Statement and Australia’s Carbon Pollution Reduction Scheme. Other briefings were held on Australia’s response to H1N1 influenza, Australia’s treaty-making process and new airport facilitation arrangements for visiting foreign dignitaries. We developed an information pack for all newly arrived private domestic employees of diplomatic officers. The pack included general advice on life in Canberra and community services available. Key sections of the booklet were translated into Indonesian, Tagalog, Sinhala and Tamil. Domestic employees were provided with identity cards. Outlook The department will continue to provide high-quality and timely services to the diplomatic and consular corps, with security a paramount consideration. Consistency of approach and transparency will remain hallmarks of the department’s dealings with the corps, as we continue to expand outreach to members of the corps and their dependants, and to encourage dialogue. The department will continue to actively pursue new dependant employment agreements with countries where they are not yet in place. 158 OUTPUT 1 .4 S E RVI C ES TO D I P LO M AT I C R EPR ES ENTAT I V ES output 1.4 ADDITIONAL INFORMATION 2007–08 Number of diplomatic representatives for whom the department provides services 998 935 Number of consular representatives for whom the department provides services 856 892 Number and category of services provided: visas issued for the corps 2307 2172 arrivals and departures processed 1329 1541 identity cards issued 1300 1204 presentation of credentials 38 24 exequaturs issued 36 22 facilitation of purchase, registration and disposal of cars by privileged personnel 1065 1469 requests processed for foreign awards to Australian citizens 98 69 requests processed for dependants seeking permission to work 58 94 approvals for new foreign missions in Australia (includes diplomatic missions, consular posts and offices of international organisations) 14 20 approvals for defence advisers/attaches 13 19 1 59 SECTION 2 2008–09 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Outcome 2 SECTION 2 Australians informed about and provided access to consular and passport services in Australia and overseas OUTPUT 2.1 Consular and passport services Consular services Passport services 160 O ut p ut 2.1 Con s ular and pass port s erv i ces Output 2.1 Consular and passport services Output 2.1 includes the following administered items: Travellers emergency loans Australian travellers assisted through emergency loans in accordance with the guidelines in the Consular Handbook Consular emergency services Australian travellers provided with consular emergency services in accordance with the guidelines in the Consular Handbook Key Performance Indicators 2008–09 Target • Delivery of comprehensive, responsive, high-quality consular services • Respond in an effective and timely manner to large-scale crises involving conflict, civil unrest, natural disaster or significant transport incidents • Maintain high-quality consular services while managing increased case numbers • Deliver enhanced consular training to departmental staff • Delivery of effective activities to improve awareness among Australian travellers of potential trouble spots and an understanding of the extent of assistance that the Australian Government can provide • Maintain up-to-date travel advice • Ensure highly-developed crisis management procedures are in place and tested • Ensure continuous improvement of contingency planning to respond to overseas crises and major events • Monitor and track effectiveness of the smartraveller campaign • Deliver a revised Contingency Planning and Crisis Management Manual 1 61 SECTION 2 The department will support and assist Australian travellers and Australians overseas by providing high-quality consular and passport services. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 • Delivery of high-quality and responsive passport services • Develop a strategy paper on the outlook for the passport business over the next five years • Manage increasing workload effectively and meet tenday turnaround for passports as outlined in the Client Service Charter SECTION 2 • Develop a plan for the timely replacement of ageing passport systems • Engage with Australia Post and other service providers to improve efficiency of processes and client service levels • Develop a plan for the improvement of online services • Enhance fraud intelligence gathering and analytical capabilities • Continue the development of a new passport series • Expand the specialist training program aimed at improving the integrity of the passport system 2.1.1 CONSULAR SERVICES Overview Australians travelled overseas in record numbers in 2008–09 and the demand for consular services grew accordingly. To assist Australians travelling overseas to assess the level of risk and to make informed decisions about their travel, the department maintained over 160 travel advisories covering security, health and other factors that could potentially affect safety overseas. Our online registration service, which enables us to locate Australians in emergencies, was heavily subscribed. Our case work in dangerous and remote areas continued to grow. We continued to invest in building our capacity to manage consular cases and crises overseas. This strengthened capacity enabled us to respond quickly to more than 60 overseas crises and incidents. We developed and refined contingency plans for major events and such high-risk scenarios as Anzac Day commemorations in Turkey and France, the Beijing Olympics and Paralympics, the Commonwealth Youth Games in India, the Socceroos match in Bahrain and the Australian cricket team matches in the United Arab Emirates. From our posts and in Canberra, we monitored developments overseas closely to ensure information in our travel advisories alerted Australians to situations likely to affect their travel plans. We focused on high-risk countries and those attracting a greater number of Australian travellers. We used our smartraveller public information campaign to reinforce the importance of subscribing to our travel advice and registering travel plans online. 1 62 O u t p u t 2.1 CO NS U LA R S ERV I C ES Consular services At 30 June 2009, Australians had access to consular services in 163 locations around the world including: • 17 consular missions and four honorary consulates, managed by Austrade • the Australian Commerce and Industry Office in Taipei • 20 Canadian diplomatic missions under Australia’s Consular Sharing Agreement with Canada. Australians also had access to consular assistance in the form of notarial services through our state and territory offices in Adelaide, Brisbane, Darwin, Hobart and Perth, and through our passport offices in Sydney, Melbourne and Canberra. The department’s capacity to respond rapidly to consular issues was underpinned by: • Australia’s extensive consular network overseas, which (at 30 June 2009) offered consular services in 163 locations around the world • our 24-hour Consular Emergency Centre (CEC) • our system of on-call Canberra-based consular duty officers. The CEC provided a direct and permanently staffed point of contact for Australians overseas in need of emergency consular assistance. It received more than 37 000 telephone calls in 2008–09. The department’s four Regional Consular Officers based in Mexico, Chile, the United Arab Emirates and South Africa enhanced our capacity to respond in regions where our consular presence is less concentrated. Officers in Mexico and Chile provided additional support to Australians affected by the H1N1 Influenza outbreak in Mexico. Officers travelled to dangerous or remote places, including Iraq, to assist Australians in difficult circumstances. The travel advice subscription service available on the smartraveller website further enhanced the department’s ability to advise Australians on changed safety and security environments overseas. The subscription service enabled Australians to receive emails each time a travel advisory was reissued. We continued our close practical cooperation with Canada, New Zealand, the United Kingdom and the United States to enhance delivery of consular services. 1 63 SECTION 2 • 85 diplomatic and consular missions, one representative office and 35 honorary consulates, managed by the department DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Assisting Australians overseas Australians travelled overseas in record numbers, increasing from 5 878 445 in 2007–08 to 6 009 033 overseas departures in 2008–09. In 2008–09 consular staff provided 194 523 consular services compared to 184 992 in the previous year. Increased demand for assistance with notarials (up by 4.8 per cent to 166 662) constituted much of the growth in consular assistance. On average, the department actively managed as many as 1550 consular cases at any one time. These cases ranged from requests for assistance with hospitalisation or for help when travel documents or money are stolen, through to cases involving arrests, deaths and missing persons. Managing increasing expectations of the level of consular assistance, especially in cases involving Australians detained or imprisoned under foreign laws, remained a significant challenge. We are unable to intervene in judicial processes overseas or undertake independent investigations. Widespread media coverage of consular cases led to the department issuing 911 media talking points on consular matters, up from 757 consular media talking points issued in 2007–08. Our consular caseload was complex and diverse, often directed to Australians requiring assistance in remote and politically unstable locations where the department does not have an on-the-ground presence. We responded to several kidnappings of Australians overseas, including in Africa. These cases often involved a significant whole-of-government commitment. For example, in February 2009 we sent the Regional Consular Officer based in Pretoria, South Africa, to The Gambia to cooperate with local authorities to resolve the kidnapping of an Australian man. Our intervention helped to ensure he was released. The department spent significant resources in providing consular assistance to a group of five Australians who were detained after they landed in Merauke, Indonesia, in a private plane. The five returned safely to Australia on 24 June 2009. We also assisted in missing persons cases, ensuring that local authorities did everything possible to pursue appropriate investigations. In the case of a missing Australian in Dubrovnik, Croatia, staff from the Embassy in Zagreb and from other missions in Europe were deployed to liaise with local authorities and police. In another case, the Australian Embassy in Vientiane coordinated a rescue mission involving local communities when an Australian man went missing in the jungle in Laos. This led to his rescue. Consular staff provided support to 1314 Australians arrested or imprisoned on various charges overseas. Australian prisoners and detainees received regular visits to confirm their health and welfare and to ensure they were treated consistently with local regulations. We ensured that reports on all our visits were conveyed in a timely manner to nominated next-of-kin. We provided extensive consular assistance to an Australian charged with offending the crown in Thailand, including by supporting his clemency bid. He was released after the King of Thailand granted a pardon. The Prime Minister of Vietnam confirmed on 13 October 2008 that clemency had been granted to two Vietnamese-born Australians sentenced to death in Vietnam for drug trafficking. This followed Australian Government representations to support their clemency 164 O u t p u t 2.1 CO NS U LA R S ERV I C ES bids. We continued to provide strong support to three Australians sentenced to death in Indonesia. We foreshadowed to the Indonesian Government our strong support for clemency for the three if—after all appeals had been exhausted—their death sentences still stood. We hosted the fourth round of Australia–Vietnam Consular Consultations in August 2008. The meeting provided a valuable opportunity to raise clemency requests and to discuss the cases of Australian citizens detained or imprisoned in Vietnam for drug offences. We also discussed our outreach campaign within the Vietnamese community in Australia on the dangers of drug trafficking. In March 2009 we held inaugural consular talks with the United Arab Emirates. Staff of the department’s Consular, Public Diplomacy and Parliamentary Affairs Division at the inaugural Australia–United Arab Emirates consular dialogue, held in Abu Dhabi on 31 March 2009. Photo: Courtesy of United Arab Emirates Ministry of Foreign Affairs 1 65 SECTION 2 Repatriation cases involving serious medical conditions or threats to the safety of Australians overseas remained the most difficult and sensitive consular cases. We assisted an Australian family to leave Kabul, Afghanistan, following a dispute that led to threats to the welfare of several children and their mother. Our assistance included facilitating emergency passports, travel arrangements and reception on arrival in Australia. Consular staff tracked down an Australian woman in Jordan who had a serious mental illness. In conjunction with local authorities we organised her repatriation to Australia. In total, we assisted in 32 medical repatriations, which involved liaising with doctors, airlines and next-of-kin to organise return arrangements. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Consular emergency services In 2008–09, the department granted payments of $75 053 to four Australian travellers, against the emergency services appropriation of $200 000. This comes under a consular emergency services financial support mechanism introduced in 2007–08 to allow payment for in-kind services to destitute Australians and minors, and covers Australian paupers’ funeral costs where it is not practical or legally possible for an undertaking to repay to be signed. The emergency loans and emergency services programs had a combined appropriation of $500 000 in 2008–09. The two programs are able to use the funds flexibly, drawing on the total combined appropriation as required up to the level of the joint cap. Travellers emergency loans In 2008–09, the department granted emergency loans to 334 Australian travellers to the value of $415 767. This figure is lower than for 2007–08 (loans issued to 384 Australian travellers to the value of $707 825), as a result of a number of difficult medical evacuations of Australians citizens who did not have travel insurance during that year. In accordance with guidelines in our Consular Handbook, the department provided loans on a case-by-case basis, rigorously assessing client needs and their ability to access alternative financial sources (including from family members in Australia). All loan recipients were required to sign legally enforceable deeds of undertaking to repay. Loans issued during 2008–09 included loans made under the Prisoner Loans Scheme to 53 Australians imprisoned overseas. The loans provided Australian prisoners in approved countries the means to access adequate food and other essentials not provided by prison authorities. In 2008–09, the department recovered $181 789 from Australians who had been issued loans, compared to $283 168 in 2007–08. As the department issued loans according to travellers’ needs and not their capacity to repay, this continued pattern of recovery reflected the success of the department’s debt management and recovery efforts. The efforts included rapid follow-up contact with debtors offering a number of different repayment options, linking debtors’ eligibility for a new passport to the repayment of an outstanding loan and allowing debtors to repay loans by instalment. The decrease in funds recovered in 2008–09 from the previous year also reflects the decrease in the amount disbursed over this period. 166 O u t p u t 2.1 CO NS U LA R S ERV I C ES Personal Profile: Suzanne Stein SECTION 2 Suzanne Stein (left, viewing emergency facilities with local security and civil protection officials in Mexico, June 2009) became the department’s first Regional Consular Officer based in Mexico City in January 2007. She is responsible for the consular and passport workload for Mexico and its eight other countries of accreditation in the region. Suzanne also provides consular support to the mission in Port of Spain and its countries of accreditation. The four Regional Consular Officer positions were established in 2007 in locations of growing regional demand—Mexico City, Santiago de Chile, Abu Dhabi and Pretoria—to improve the reach of the department’s consular services. Suzanne’s first priority was to get a handle on the number of Australians—both long-term residents and tourists—in the region to better plan the consular services required. Her second priority was to understand region-specific problems that would impact on the consular workload, such as the annual hurricane season and the potential for major earthquakes and volcanic eruptions. Suzanne has travelled throughout the region, meeting key players such as the local emergency and security authorities, and immigration and tourism ministries. She has fostered relationships with our Canadian partners under the consular sharing arrangement and with other like-minded missions. ‘I’ve dealt with a great variety of issues, including the Cricket World Cup tour in the Caribbean in 2007, a series of hurricanes in Mexico and the Caribbean, and most recently the swine flu outbreak in Mexico. The day-to-day consular work continues to grow; that, combined with crisis preparedness, makes for a very interesting job.’ 1 67 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Responding to and preparing for consular crises We responded to more than 60 crises and significant incidents that affected or had the potential to affect Australians overseas. These included: SECTION 2 • Mongolia post-election protests—July 2008 • Egyptian rail accident—July 2008 • QF30 diversion to Manila—July 2008 • Istanbul bomb blasts—July 2008 • Bombings in Kashgar, China—August 2008 • P&O cruise ship hit by storm—August 2008 • Georgian conflict—August 2008 • North Vietnam floods—August 2008 • Bus bombing in Tripoli, Lebanon—August 2008 • Bus crash during Beijing Olympics—August 2008 • Australian climbers trapped on Mt Cook, New Zealand—August 2008 • Grand Canyon dam collapse—August 2008 • Itek Air plane crash—August 2008 • Sun Air hijack, Sudan—August 2008 • Pettah, Colombo, Sri Lanka bombing—August 2008 • Spanair plane crash, Madrid—August 2008 • Kidnapping, Somalia—August 2008 • Caribbean severe weather—September 2008 • Turkish ferry sinking—September 2008 • Marriott Hotel bombing, Islamabad—September 2008 • US Embassy attack, Yemen—September 2008 • Explosion at Jakarta shopping centre—September 2008 • Severe weather India—September 2008 • Sri Lanka bombing—October 2008 • Bombing in Agartala, India—October 2008 • Bombing in Assam, India—October 2008 • Yeti Airlines plane crash, Nepal—October 2008 • Explosions in Somalia—October 2008 • Bomb attack in Bangkok—October 2008 • Bus crash in Kufri, India—November 2008 • Boat accident, Indonesia—November 2008 • Earthquake in Sulawesi, Indonesia—November 2008 168 O u t p u t 2.1 CO NS U LA R S ERV I C ES • Tour bus fire, Germany—November 2008 • Demonstrations in Nepal—November 2008 • Ferry capsize, the Philippines—November 2008 • Piracy MV Athena Gulf of Aden—November 2008 SECTION 2 • Mumbai terror attacks—November 2008 • Bangkok airport closures—November 2008 • New Delhi airport shootings—December 2008 • Antarctica cruise ship accident—December 2008 • Tourist bus crash, Israel—December 2008 • Bus crash, Ankara—December 2008 • Missing Puerto Rican plane—December 2008 • Bangkok nightclub fire—January 2009 • Tourist boat sinking, Bali—January 2009 • OZJET flight disruptions, Bali—January 2009 • Earthquake, Costa Rica—January 2009 • Fiji floods—January 2009 • New York plane crash—January 2009 • Israel Gaza conflict—January 2009 • Mosque bomb blast, Cairo—January 2009 • Turkish Airlines plane crash, Amsterdam—February 2009 • Marriott Hotel fire, Islamabad—February 2009 • Sri Lankan cricket team attack—March 2009 • Canadian helicopter crash—March 2009 • Jakarta dam burst—March 2009 • Thailand dive boat accident—March 2009 • Aid workers kidnapped, Sudan—March 2009 • Piracy, Melody cruise ship—April 2009 • Morocco music festival stampede—May 2009 • Missing Air France flight—June 2009 • Bombing in Peshawar, Pakistan—June 2009. Flexible staffing arrangements and the deployment of our Emergency Response Team (ERT) and Regional Consular Officers to crisis areas enabled us to respond effectively to these emergencies. We established a special task force to manage a growing number of Australian travellers affected by the H1N1 Influenza virus or by the quarantine and border control measures put in place as the virus spread around the world. 1 69 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 To improve contingency planning and preparedness, posts transitioned to a new planning template and revised plans for countries of non-resident accreditation to make these more practical when responding to crisis situations. With the Australian Defence Force (ADF) we jointly led Contingency Planning Assessment Team (CPAT) visits to Thailand and Pakistan to improve contingency plans in these locations, both of which have a high risk of significant consular incidents. ADF personnel valued the focused consular perspectives which the department’s staff provided during these visits. Our overseas network and officials in Canberra jointly developed event-specific contingency plans for events attended by large numbers of Australians, such as the Anzac Day commemorations in Turkey and France. The Department of Veterans’ Affairs and other agencies organising Anzac Day commemorations expressed satisfaction with the department’s contingency planning for these events. We worked closely with Cricket Australia, Football Federation Australia, the Australian Olympic Committee (AOC), the Australian Paralympic Committee (APC) and the Australian Commonwealth Games Association (ACGA) on contingency planning for cricket and soccer matches, the 2008 Olympic and Paralympic Games, the 2010 Winter Olympics and the 2010 Commonwealth Games. The AOC and ACGA expressed appreciation for our cooperation and coordination. We contributed to training of ADF staff focused on evacuation handling procedures that would apply in a general evacuation of Australians from overseas trouble spots. We worked with the Attorney-General’s Department in briefing hostage negotiators in New South Wales and Victoria on working in an overseas environment. We conducted discussions with insurance companies and Australian airlines to improve coordination of our crisis management and contingency planning arrangements. Under the four‑year Consular Enhancement Program announced in the 2006–07 Budget, we finalised and continued to develop several new training programs on contingency planning and crisis management. We conducted training courses for our staff and liaison officers from other departments to prepare them for work in the Crisis Centre. We updated the Crisis Centre Operations Handbook and upgraded the classified and unclassified IT systems to ensure these are tailored to meet our crisis response needs. 170 O u t p u t 2.1 CO NS U LA R S ERV I C ES Response to Mumbai terror attacks Australia’s High Commissioner to India, Mr John McCarthy AO, led the crisis response on the ground in Mumbai. His presence enhanced the timeliness of the crisis response. He and our Mumbai Consul-General assisted Australians in Mumbai, particularly those who were injured during the attacks. Emergency Response Teams led by the department and comprising officers from Emergency Management Australia, the Department of Immigration and Citizenship and the Department of Health and Ageing were deployed quickly to Mumbai and Singapore. An AFP team was also deployed to Mumbai. These teams provided expert advice and assistance to Australians both in Mumbai and later during their transit through Singapore’s Changi airport. Keeping Australians informed Our travel advisory system provided Australians with clear, current and practical information about most overseas destinations, helping them make well-informed decisions about their travel. We continued to liaise closely with the National Threat Assessment Centre (NTAC) to ensure travel advice was supported by the best available threat information. We also participated in weekly discussions with Australia’s consular partners (United States, United Kingdom, Canada and New Zealand) to enable broader information flows on travel advice and possible emerging crises. We reissued 944 updates to our 165 travel advisories, a 19 per cent decrease on the 1165 updates issued in 2007–08. This reflects a greater focus on maintaining accurate advice for high-risk countries and an increased emphasis on providing more targeted information to identified groups of Australians—for example, sporting bodies and schools. We issued new travel bulletins on a number of major issues, events and incidents such as the 2008 Beijing Olympic Games and Paralympic Games, Anzac Day in Turkey, the Running of the Bulls Festival in Spain, the Lebanese General Elections, Balinese New Year, the introduction of new entry requirements for the United States and H1N1 Influenza. We also revised and updated our special travel bulletins, Helping to Fight Child Sex Crimes Abroad, Schengen visa requirements and Travelling by Sea. To assist in the provision of voting facilities overseas we issued bulletins on the March 2009 Queensland state election and the May 2009 Tasmanian legislative council elections and also on the Western Australia daylight saving referendum. 1 71 SECTION 2 Within four hours of the terrorist attacks in Mumbai, India, in November 2008, we activated our Crisis Centre to coordinate the whole-of-government response. Australian Federal Police (AFP) hostage negotiators were deployed in the Crisis Centre and worked closely with consular officers to identify and assist those Australians trapped in hotels or otherwise affected by the crisis, which involved nine separate locations across Mumbai. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 With the outbreak of H1N1 Influenza in April 2009, we moved quickly to advise Australians about both the virus and the steps taken by other governments to manage the situation. We worked with other Australian Government agencies to ensure the sharing of information in the early stages of the outbreak. On 28 April we published a travel bulletin, Health: H1N1 Influenza 09, to provide specific advice about the spread of the virus, precautionary measures for travellers, action being taken by the Australian Government and also on the enhanced border control and quarantine measures implemented by various countries. We updated this bulletin regularly. Our smartraveller campaign media advertisements in November 2008, February‑March and June 2009 targeted Australians travelling overseas for Christmas and later the northern hemisphere summer, and encouraged them to subscribe to our travel advisories, to register online and to take out travel insurance. Media activities included a stronger advertising presence in non-English speaking media, particularly radio and newspapers, to highlight safe travel messages to Australians travelling overseas to visit relatives. The smartraveller website recorded 26.6 million page-views in 2008–09, an increase of 10 per cent on 2007–08 (24.3 million page-views). The smartraveller travel advice subscription service had 70 124 subscribers at 30 June 2009. The service enabled users to receive updated travel advisories and bulletins via email when they were posted on the smartraveller website. Travel registrations increased from an average of 7300 per week in 2007–08 to a weekly average of more than 10 530 in 2008–09, representing a 44 per cent increase. The smartraveller website was reviewed regularly to ensure current information was available to Australian travellers. The site was extended to include information on issues managed by other government agencies where they had particular relevance to the travelling public such as notification of forthcoming elections/referendums, use of mobile phones and other communication options while travelling overseas and advice on the Travel Compensation Fund (a program run by the travel industry to compensate travellers who lose money when a participating travel agency collapses). The automated smartraveller telephone service, which received 16 376 calls in 2008–09, made travel advice available to Australians without internet access. Tracking research undertaken to assess the effectiveness of the smartraveller campaign showed that two-thirds of sample respondents agreed that smartraveller should be accessed by all travellers as part of their travel preparations. Forty-one per cent of departing travellers in the survey reported having accessed the travel advisories at some point. Almost three-quarters of those who had accessed the travel advisories were satisfied with the amount of information they contained. We updated a number of our consular publications including Travelling Women, Backpacking and Living and Working Overseas. Travel agents and others ordered these from the smartraveller website, and they were also popular at travel expos and public presentations. We continued to monitor those situations and destinations with the potential to have an impact on significant numbers of Australians with a view to preparing information to alert travellers to potential risks. New versions of the Travelling Well and 1 72 O u t p u t 2.1 CO NS U LA R S ERV I C ES Travelling Seniors brochures were translated into Italian, Spanish, Vietnamese, Chinese, Greek and Arabic and will soon be available on the smartraveller website. The department continued to conduct outreach activities with travel agents who service communities from non-English speaking backgrounds. We also participated in travel expos and travel industry events in all Australian capital cities to increase public and travel industry awareness of smartraveller, especially its safety and security messages. A senior consular officer gave the keynote address at the annual general meeting of the Council of Australian Tour Operators in June 2009, emphasising the importance of our continued close cooperation with the travel industry. We funded a final training workshop on child protection for hotels and resorts in Fiji in April 2009. The workshop was conducted by Child Wise Australia and some 31 employees from 16 major resorts and hotels attended. The workshop resulted in the incorporation of child protection training into the curriculum for the training certificate program for staff. In consultation with relevant agencies, we completed certification of the smartraveller campaign to ensure it complied with new Government Advertising Guidelines introduced in September 2008. Satisfaction of the public and the travel industry In accordance with our Consular Services Charter, we use a range of mechanisms to obtain and monitor feedback on the consular assistance and travel advice we provide to the Australian public. We closely monitored the feedback we received through our website and in correspondence from the public. This feedback contributed to improvements we made to consular services. In 2008–09 the department received 1165 letters and emails from the public on consular issues. Of these, 131 commented positively on services provided in specific consular cases and on the department’s smartraveller services. Only four items were negative, expressing concern about staff attitudes and service received. Complaints were investigated in a timely manner and, where warranted, corrective action was taken. The remaining letters and emails sought consular information, including in relation to consular services as set out in the Consular Services Charter. Most of the feedback emails related to the department’s travel advice and notarial service. A smaller number sought assistance in completing online registration information which will be simplified with the release of the department’s new travel registration system (Consular Assistance Information System). Implementation of the system has been delayed by software development issues. We expect it to be implemented in 2009–10. 1 73 SECTION 2 We maintained a close relationship with the travel industry to promote travel advice and other smartraveller messages, including important information on insurance and health issues. The department convened three meetings of the Smartraveller Consultative Group to communicate safety and security messages to travel agents/operators, airlines and Australian travellers. This included an ad hoc meeting to discuss travel to Indonesia in the lead-up to the execution of the Bali Bombers. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 smartraveller outreach activities In 2008–09 we produced a travel bulletin to promote safe travel messages to Lebanese–Australians travelling to Lebanon to participate in that country’s election in early June. We wrote to Lebanese–Australian community groups in Arabic and English, encouraging travellers to register, take out travel insurance and subscribe to the travel advice. Our mission in Beirut conducted a parallel campaign directed at the Lebanese–Australian community in Lebanon. We extended our outreach strategy to raise awareness of the dangers of overseas drug trafficking to Vietnamese–Australian communities in Australia. We participated in Tet Festival celebrations around Australia in February 2009 to promote the antidrug trafficking campaign and safe travel messages. We undertook targeted outreach to groups and individuals travelling overseas to play sport. We disseminated our safe travel messages to over 80 national sporting organisations, state institutes and academies of sport throughout Australia. Following an increase in pirate attacks against all forms of shipping in waters off the Horn of Africa, the Minister for Foreign Affairs wrote to domestic and international travel providers in January 2009 asking them to bring our re-issued Travelling by Sea advisory to the attention of Australian clients. The letter was distributed to 2571 members of the Australian Federation of Travel Agents, 50 additional domestic travel providers and 33 international providers. We disseminated safe travel messages to all secondary schools in Australia through both state education departments and the National Coordinating Committee for International Secondary Student Exchanges. The outreach targeted students participating in school excursions and academic exchanges. In particular, we encouraged them to register details of travelling school groups and of exchange students on our online registration facility. New South Wales State Office staff member, Ms Almaza Farag, at a smartraveller community outreach event at the Vietnamese Tet Festival in Fairfield on 8 February 2009. 174 O u t p u t 2.1 CO NS U LA R S ERV I C ES Outlook We expect continued growth in the number of Australians travelling overseas, despite short-term variations caused by the global economic crisis and the unpredictable security environment. This growth will result in increased demand for consular services. Key indicators, such as the rise in the number of Australian passports issued, influence our planning for this expected increase. An uncertain international security environment, natural disasters and political crises will continue to contribute to our consular workload. To address these challenges the department will, in addition to meeting its ongoing consular responsibilities, focus on three sets of priorities. 1. Public information and risk mitigation Through the smartraveller campaign and our travel advisories, we will educate Australians about the importance of considered preparations and well-informed travel decisions, of avoiding risky behaviour and dangerous destinations, and of holding realistic expectations of consular services. We will supplement reduced advertising funding with strategically targeted outreach activities, including through industry stakeholders, to ensure a continued high level of awareness of smartraveller messages among the travelling public. 2. Consolidating the enabling environment We will implement the Consular Enhancement Program by refining our consular training for both Emergency Response Teams (ERTs) and staff involved in contingency planning and crisis management. We will assess current consular training modules to ensure their durability for further developing core and specialist consular skills. Rolling out new equipment to support our Regional Consular Officers and ERTs, so they are able to establish consular operations in remote areas within short timeframes and independent of local infrastructure, will remain a priority. We expect the Consular Assistance Information System to be implemented in 2009–10. 3. Contingency planning and preparedness Informed by lessons learnt, we will develop more robust Consular Contingency Plans for our overseas network and countries of accreditation. These will provide for more effective and efficient responses to a range of risk scenarios. Continued DFAT–Defence Consular Contingency Planning Assessment Team visits to posts will enhance crisis response skills including through the conduct of desktop exercises. 1 75 SECTION 2 Continuing support for the Charter for Safe Travel—membership of which grew from 2621 at 30 June 2008 to 2662 at 30 June 2009—reflected the travel industry’s continued satisfaction with the quality of the department’s information and services to travellers. The department used travel expos and other industry events to disseminate smartraveller safe travel messages directly to the Australian travelling public. Feedback through focus group and other market research mechanisms was generally positive and provided a useful foundation for further refinements to outreach programs. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 OUTPUT 2.1 ADDITIONAL INFORMATION ON CONSULAR SERVICES 2004–05 2005–06 2006–07 2007–08 2008–09 4 745 540 5 000 860 5 300 830 5 878 445 6 009 033 Cases of Australians hospitalised given general welfare and guidance 638 819 1 093 1 260 1 480 Cases of Australians evacuated to another location for medical purposes 167 82 67 46 32 Cases of next of kin of Australians who died overseas given guidance or assistance with disposal of remains 642 811 912 994 1 038 1 599 68 5 209 51 39 16 545 8 457 13 025 13 598 17 9662 Cases of Australians arrested overseas 736 752 934 970 1 019 Cases of Australians in prison overseas (as at 30 June) 166 291 188 211 2233 6 283 6 225 12 385 8 405 5 9924 25 731 17 505 33 927 25 987 27 861 Notarial acts5 100 851 115 418 135 347 159 005 166 662 Total number of cases of Australians provided with consular assistance 126 582 132 923 169 274 184 992 194 523 395 393 301 384 334 SECTION 2 Australian resident departures1 Cases of Australians having difficulty arranging their own return to Australia given guidance and assistance Inquiries made about Australians overseas who could not be contacted by their next of kin Cases of Australians given general welfare and guidance Total number of cases involving Australians in difficulty Australians in financial difficulty who were lent public funds to cover immediate needs (travellers emergency loans) 1 This figure draws on ABS data and includes permanent departures, long term departures and short term departures of Australian residents. It includes Australian citizens (5 032 151) and other residents (976 882), who reside in Australia on a permanent or temporary basis. 2 This figure includes inter alia whereabouts and welfare inquiries in the ongoing H1N1 Influenza Pandemic (376), and crises in Fiji (25), Italy (70), Mongolia (58), Thailand (13 822) and India (1 535). 3 The total number of cases of Australians in prison who had been convicted and sentenced during 2008–09 was 295. Some of these cases may have been resolved during that year. The ‘Cases of Australians in prison overseas as at 30 June’ is a ‘snapshot’ of the Australian overseas prisoner population who had been convicted and sentenced as at 30 June 2009. 4 Welfare and guidance figure includes the following sub-categories: assaults (238), theft (1 445), welfare of children (196) and other welfare matters (4 113). 5 Figure includes notarial acts performed by overseas posts, in Canberra and in state and territory offices in Australia. 176 O u t p u t 2.1 PASSP O RT S ERV I C ES 2.1.2 PASSPORT SERVICES Overview The strong demand for passport services of recent years continued and the use of online passport services also increased. To manage projected growth in demand over the next five years, the department updated the Australian Passport Office Strategic Plan, undertook comprehensive business forecasting and developed a detailed program to introduce new systems and technology. The department maintained a strong focus on client service. The average turnaround time for passport issue was 5.1 days, well within our advertised ten working days. We developed and began delivering an enhanced client service training program across the network. Passport security remained a priority. We launched a new passport, the N series, Australia’s most secure and visually appealing travel document to date. The resources devoted to the department’s passport fraud detection, investigation and prevention programs resulted in the identification of 525 new fraud cases. The department made significant contributions to international and inter-governmental efforts to promote security of travel documents and border security. We contributed to the work of the International Civil Aviation Organization (ICAO) to develop technical standards for travel documents. We were active in ICAO’s Machine Readable Travel Document Technical Advisory Group and, as a member of the board, of the ICAO Public Key Directory (PKD) which confirms that electronic passports are genuine and unaltered. Passport services Demand for passport services continued to be strong, with 1 524 945 documents issued. A total of 1 472 674 passports were produced in Australia and a further 44 892 at our regional production centres in London and Washington. Australian diplomatic missions overseas produced 7379 emergency passports. The application rate for passports fell by 2.2 per cent in the first half of the year, compared with the same period in 2007–08 and rose by 1.2 per cent in the second half. This fluctuating demand required careful management. Our forecast modelling continued to provide accurate data for such purposes. The department trialled the centralisation of processing and passport production work from regional centres in London and Washington to Canberra. The results of this trial were encouraging and formed the basis of a proposal to extend the arrangement across the overseas network. This will see an overall reduction in costs as the majority of production and processing of overseas passports will be carried out in Canberra. The department 1 77 SECTION 2 The department offered passport services to Australian citizens both through our network of passport offices in nine cities around Australia and through our diplomatic and consular missions overseas. Our call centre, the Australian Passport Information Service (APIS), and 1705 Australia Post outlets (as at 30 June 2009) also helped in the service delivery. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Programs to centralise passport production and processes to determine applicants’ eligibility delivered significant advantages to us in our management of the fluctuations of passport demand. We expanded our centralised data verification unit in the Sydney Passport Office. The unit began processing work across the entire domestic and overseas passport network. Enhanced procedures to improve the integrity of the passport decision-making process were fully implemented across our domestic network. We also delivered specialist training programs to officers who, when there is a higher than normal risk profile, assess the eligibility of applicants for passports. The identification and outsourcing of non-core functions continued to be a focus. We contracted a subsidiary of Australia Post to receipt, prepare and compile passport applications ready for processing, reducing the burden on passport offices across Australia. The number of passports reported as lost or stolen dropped slightly to 34 788 (from 35 119 in 2007–08) and continued to be below the levels recorded prior to the introduction of the stringent measures in the Australian Passports Act 2005 to manage this issue. The number of passports missing in the mail was 128 compared with 123 in 2007–08. We worked closely with Australia Post to establish more robust tracking measures to reduce this incidence. Figure 14. Travel Documents Issued 1 800 000 1 600 000 1 400 000 1 200 000 Number SECTION 2 also developed a proposal to establish an overseas support unit to assist posts to manage this change. Travel D 1 000 000 800 000 600 000 400 000 200 000 0 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 Use of our online passport services continued to grow, with 26 per cent of all passports issued using online forms. We engaged an IT consultancy firm to re-engineer our online services and are now poised to take forward improvements to our online services. 98.7 per cent of passport applications were processed within APO’s advertised client service commitment. The average turnaround time for passport issuance was 5.1 days. 1 78 O u t p u t 2.1 PASSP O RT S ERV I C ES This was a slight increase on the average of 4.6 days recorded in 2007–08, due to the unexpected surge in demand in the second half of 2008–09. The turnaround time remained well within the department’s advertised client service commitment of ten working days and compared favourably with other countries. The relatively small number of negative letters to ministers regarding passport matters, as well as more general positive feedback from clients, confirmed public satisfaction with passport services. Passport security The department launched the new N series passport in May 2009, continuing our reputation for travel documents among the most secure in the world. The N series is the second generation ePassport, following the release of Australia’s first ePassport in 2005. More than 5 million ePassports are now in circulation and over 1.5 million are issued annually. The N series offers advantages in terms of security, integrity, visual design and environmental responsibility. Highly advanced printing and manufacturing techniques, the use of carbon-neutral paper, and state-of-the-art physical and digital security features have created Australia’s most sophisticated passport to date. Since the release of the N series, other Australian travel documents such as our Certificates of Identity and our United Nations Convention Travel Documents have been issued under ICAO’s ePassport standards. These additional edocuments are among a number of initiatives to combat abuse of genuine documents by impostors. We began research and development work on the next generation Australian passport (the P series) in accordance with our Australian Passport Office Strategic Plan and consistent with our program to improve the integrity of the passport and issuance processes. We held discussions with industry and government agencies over ways of replacing ageing production systems with processes that will complement existing wholeof-government identity management and border security programs. 1 79 SECTION 2 The priority passport service was well subscribed. A total of 181 606 applicants paid the priority processing fee to obtain their passports within 48 hours compared with 178 318 in 2007–08. Fees were refunded to 17 applicants where the 48-hour turnaround service level was not met. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 N series passport launch The Minister for Foreign Affairs, Mr Smith, officially launched the new N series passport in May 2009 at an event attended by business partners involved in the manufacture of the passport, artistic contributors and state and federal government agencies responsible for identity security. In his speech Mr Smith noted that the N series was the culmination of a long and successful partnership between government and business to continually improve Australia’s passport. The N series was designed and printed by Note Printing Australia using expertise and technologies developed in printing Australia’s bank notes. The images of Australia (flora and fauna, and lifestyle) printed throughout the passport make each visa page unique and therefore difficult to falsify through page substitution or other tampering. The N series is Australia’s most visually impressive passport since Australian travel documents were first issued in 1901. Yumari 1981, the famous Papunya painting by Indigenous artist Uta Uta Tjangala, features in the artwork of the N series. The original canvas, held in the collection of the National Museum of Australia, was kindly loaned by the museum for the launch of the new passport. The passport uses a laminate developed exclusively for Australian travel documents. The laminate incorporates several tamper-resistant technologies to assist international border control authorities to distinguish the document as a genuine Australian passport. A security information section in the document alerts border control officials to some of the readily identifiable security features that will help them to detect attempted fraud. Active Authentication technology on the Radio Frequency Identification chip in the passport lets border authorities determine the passport’s digital data are being read from the genuine original chip and not a copy or clone. It also offers passport holders confidence that personal details contained on the chip are secure. The Minister for Foreign Affairs, Mr Smith, and the Executive Director, Australian Passport Office, Mr Bob Nash, at the launch of Australia’s new N series passport in Canberra on 28 May 2009. 180 O u t p u t 2.1 PASSP O RT S ERV I C ES Every Assistance and Protection: A History of the Australian Passport The book and display trace the story of Australia’s passport from its origins in travel documents of antiquity, and the development of Australia’s passport service from the British system. Originally issued to British subjects in the Commonwealth of Australia, the passport evolved into a document attesting to the bearer’s membership of an Australian identity. The Minister for Foreign Affairs, Mr Smith, launched Every Assistance and Protection: A History of the Australian Passport and highlighted Australia’s role in developing technologies that have enhanced the security of travel documents and thereby the security of Australia’s borders. He noted the significant contribution made by Australia to international efforts to develop machine-readable passports and biometric technology, culminating in the introduction of Australia’s first ePassport in 2005. The rapid expansion of international travel at a time when the security environment has deteriorated presents particular challenges for our passport service. Our dual commitments to protect the integrity of Australian travel documents and to provide an efficient and responsive passport service to Australians found practical effect in our issuing of more than 1.52 million passports in 2008–09. The then Secretary, Mr Michael L’Estrange AO, speaking at the November 2008 launch of the departmental publication and display Every Assistance and Protection: A History of the Australian Passport. Photo: Norman Plant 181 SECTION 2 The Australian passport is not only a travel document; it is also a historical record of political and social change and the evolution of our national identity. This was reflected in a departmental publication and related exhibition, both titled Every Assistance and Protection: A History of the Australian Passport, which were launched in November 2008. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Fraud detection and prevention We continued to detect, investigate and prosecute offences under the Australian Passports Act 2005. A total of 525 new passport fraud cases were detected by, or referred to, the department for investigation. While the number of cases fell slightly from last year, the matters being referred or investigated were of a more serious nature. This change is a result of improved targeting and prioritisation, more effective partnerships with law enforcement agencies and enhanced analysis of intelligence about cases of fraud. In accordance with the Australian Passports Act 2005, the Minister for Foreign Affairs cancelled 71 Australian travel documents during the year. These documents were cancelled for reasons relating to Australian and international law enforcement, security and potential harmful conduct, including terrorism, child sex tourism, child abduction or people smuggling. The department continued to work closely with the Attorney-General’s Department on elements of the National Identity Security Strategy. Our work continued on the development of a national Document Verification Service that will enable users to electronically validate key Australian identity documents such as birth certificates, drivers licences, citizenship certificates and passports. We worked with the Department of Immigration and Citizenship to increase the coverage and effectiveness of the APEC Regional Movement Alert System, which was designed to detect and prevent the illegal use of invalid travel documents. Client service We provide services to the Australian public in accordance with our Client Service Charter. We use a range of mechanisms to obtain and respond to feedback on these services and through that feedback to improve service provision. These mechanisms include feedback forms available through passport offices, online feedback facilities, in-house surveys and mystery shopper exercises conducted by independent market research firms at our key service delivery channels (Australia Post, APIS, passport offices, the passports website and the department’s emergency call centre). In September 2008, we surveyed clients’ understanding of the passports Client Service Charter through all state and territory passport offices and selected overseas missions. Ninety-eight per cent of respondents reported that information in the charter is clear and easy to understand and adequately explains the level of service clients can expect. In response to feedback from mystery shopper exercises conducted in 2008, we developed a client service training program to be delivered to all passport officers by the end of 2009. 1 82 O u t p u t 2.1 PASSP O RT S ERV I C ES Facial recognition technology In late 2008, for example, during processing of a passport application the department’s FR technology linked the applicant’s photo to another passport application lodged several years earlier under a different name and date of birth. An investigation, in conjunction with other government agencies involved in identity document issuance, established that the applicant had used fraudulent documents to obtain passports dating back more than a decade—and before the introduction of FR technology. Our investigations found five identities had been used by the suspect. An inter-agency search of the suspect’s house unearthed evidence, including fraudulent Australian and foreign passports. It also found firearms and financial records registered in false identities, and fraudulent Centrelink payments totalling more than $300 000. Before the introduction of FR technology the suspect’s fraudulent activities would have been virtually undetectable. With FR checks now conducted routinely across all passport applications, many federal and state agencies are benefiting from the department’s identity fraud detection systems. Outlook Despite the uncertain global economic outlook, we anticipate that passport growth will remain strong throughout 2009–10. We predict passport application rates will grow by about nine per cent in 2009–10. To cope with increasing demand and to maintain security and service standards, we will continue to work closely with our client service delivery partners to simplify and improve the passport application and interview process. Central to this will be enhanced online capabilities including application procedures. We will continue to explore options to centralise business operations in order to promote the efficiency, security and responsiveness of our services. Integrity of the passport issuing process will feature prominently. The expansion of our Business Assurance Unit and programs to improve the skills of our more experienced eligibility officers (who assess passport applicants’ eligibility for travel documents) will also be a focus. Our systems and procedures will continue to be developed in the direction of risk-based assessments and decision-making. 183 SECTION 2 The department’s introduction into its passport production and issuing systems of facial recognition (FR) technology has provided a robust tool for identity verification and delivered an enhanced capability for the detection and prevention of passport fraud. A number of the passport fraud cases we investigated in 2008–09 were detected as a result of FR technology. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Outcome 3 SECTION 2 Public understanding in Australia and overseas of Australia’s foreign and trade policy and a positive image of Australia internationally OUTPUT 3.1 Public information services and public diplomacy Public information and media services on Australia’s foreign and trade policy Projecting a positive image of Australia internationally Freedom of information and archival research and clearance 184 O ut p ut 3.1 P ubl i c i nfor m at i on s erv i ces and publ i c d i plo m acy Output 3.1 Public information services and public diplomacy Output 3.1 includes the following administered items: Australia Network Television service delivered to the Asia-Pacific region that, inter alia, provides a credible, reliable voice in the region and presents images and perceptions of Australia in an independent and impartial manner. Grants Grants delivered in support of the Government’s foreign and trade policy goals, including to bilateral foundations, councils and institutes, to promote people-to-people links and accurate, contemporary images of Australia. World Expo 2010 Shanghai Australia contributes to World Expo 2010 in a manner that highlights Australian business expertise, culture and values to the rapidly-expanding China market and to a wider global audience. Key Performance Indicators • Provision to Australians of comprehensive, relevant, up-to-date information on Australia’s foreign and trade policy • Effective promotion of an accurate and positive image of Australia overseas 2008–09 Target • Maintain high standards of media and parliamentary services • Maintain effective, up-to-date and user-friendly websites • Enhance the reach and appeal of the Australia Network television service • Prepare for Australia’s participation at the Shanghai World Expo in 2010 by finalising the design and commencing construction of the pavilion; and developing the business promotion, communications and cultural programs with state and territory governments and the corporate sector • Deliver effective and targeted international media and cultural visits programs • Implement accepted recommendations from the Senate Standing Committee on Foreign Affairs, Defence and Trade’s report Australia’s public diplomacy: building our image • Administer the International Relations Grants Program effectively and in accordance with government guidelines • Effective management of information and recordkeeping • Process FOI requests efficiently • Strengthen recordkeeping policy and procedures 1 85 SECTION 2 The department’s public diplomacy activities project a positive and contemporary image of Australia and promote a clear understanding of Government policy and programs. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 3.1.1 public information and media services on australia’s foreign and trade policy SECTION 2 Overview The department’s work continued to attract substantial public and media attention. In addition to strong media interest in consular cases, there was also a high level of interest in a number of significant foreign and trade policy developments. We gave a high priority to assisting the media to provide informed and balanced coverage of these issues. The department’s online services experienced high usage levels, in particular for information across the range of foreign and trade policy, media releases, travel advice and passports information. Demand for our trade advocacy materials, including specialist trade-related publications, statistics and services, both publications and online, remained high. Media services The department’s provision of consular assistance to Australians overseas attracted significant media interest. High-profile consular cases included individual cases in Croatia, India, Indonesia, Thailand, Japan, Kuwait and the United Arab Emirates. Drug cases involving Australians overseas were also a focus of media interest. In addition to responding to enquiries on these issues, we arranged 52 background briefings and interviews. Issues covered by individual media briefings included free trade agreement (FTA) negotiations, the Doha Round, developments in Zimbabwe, the Middle East, the Pacific and South Asia, and nuclear issues. We also provided general media briefings on APEC, the Australia–European Union Partnership Framework and FTA negotiations. We received positive feedback from the media on these briefings. We provided strategic media advice and support to ministers in connection with a range of international meetings, including the Pacific Islands Forum meeting in Niue in August 2008; the inaugural meeting of the International Commission on Nuclear Non-proliferation and Disarmament in Sydney in October 2008; the APEC Leaders’ meeting in Lima in November 2008; the Australia–Indonesia: Partners in a new era conference in Sydney in February 2009; Anzac Day commemorations in Turkey in April 2009; and the Australia– PNG Ministerial Forum meeting in Brisbane in June 2009. In the monitoring of media reporting, our priority remained to ensure portfolio ministers, parliamentary secretaries and the senior executive were kept fully informed of media interest in, and reporting on, key portfolio and emerging issues. This monitoring also helped us to provide informed and timely responses to occasionally incomplete or inaccurate media coverage of portfolio issues. We responded to over 7078 media enquiries from domestic and foreign media outlets, of which 2108 were handled by the after-hours media liaison duty officer. This was consistent with the level of enquiries in the previous year. 186 O ut p ut 3.1 publ i c i nfor m ati on and m ed i a s erv i ces We assisted with the issuing of 393 press releases from portfolio ministers, parliamentary secretaries and the department itself. We issued 70 notes to the media advising them of such matters as accreditation requirements for overseas events and details of media conferences. We also facilitated and distributed 337 transcripts for ministers and the senior executive. Website services The department’s suite of websites remained a key tool in delivering online services and accurate and current information. Information across the range of foreign and trade policy issues and specific services (such as consular and passport services) attracted significant public interest. The departmental home page includes regularly updated information on current issues and events. In response to an external content and design review commissioned in 2007–08, we appointed a website design company to enhance the useability and appearance of our corporate and ministerial websites. This was the first phase of a major strategic review of our web presence planned for 2009–10. This review will also address issues raised in an Australian National Audit Office audit of a number of websites, including the department’s. We continued to strive for full compliance with current guidelines aimed at ensuring websites are accessible to people with a disability, as required by the Australian Government Information Management Office. New subsidiary websites were established during the year for the International Commission on Nuclear Non-proliferation and Disarmament and for Australia’s candidature for a non-permanent seat on the United Nations Security Council in 2013–2014. We launched a new project to enhance server capacity to manage unexpected demand while providing effective business continuity systems. To improve productivity and better balance staff workloads pending the outcome of the strategic review, an interim content management tool was installed to streamline control of updates and other changes to the site. The website recorded high usage, bearing out its importance in our overall public advocacy strategy. Average weekly access to the website remained stable, compared to 2007–08, at around 755 000 page-views per week. The smartraveller website recorded an average of 512 000 page-views per week compared to 476 000 in 2007–08. Trade advocacy and outreach The department produced a variety of public diplomacy materials, including media releases, brochures, fact sheets and articles, to encourage greater understanding of the Government’s trade policy and to spell out the benefits of trade to the Australian community. 1 87 SECTION 2 We provided in-house training on dealing successfully with the media on portfolio issues to new graduate recruits, consular officers and selected officers going on overseas postings. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 We developed a series of fact sheets about the ASEAN–Australia–New Zealand FTA (AANZFTA) and, in conjunction with Austrade, a brochure explaining the key points of the Australia–Chile FTA. We commissioned a study by the Centre for International Economics titled Benefits of trade and trade liberalisation, which was launched by the Minister for Trade on 1 June 2009. The study quantified the benefits to growth, income and employment in Australia that have been generated by Australia’s trade reform over the past 20 years. We played a leading role in delivering key messages to the Australian community on the broader benefits of trade and investment. We regularly produced and disseminated information and advocacy material to the media, stakeholders and the public on issues such as World Trade Organization negotiations and the latest trade statistics and analysis. Economic analysis We produced an analytical publication, Australia and Japan: How distance and complementarity shape a remarkable commercial relationship. The publication highlights the importance of the Australia–Japan relationship to both countries, as well as to the Asia-Pacific region. The Parliamentary Secretary for Trade launched the publication at Parliament House on 5 December 2008. We covered a wide range of trade issues through the inclusion of articles in our various trade publications. One article, for example, noted the Australian Bureau of Statistics’ decision to make imports of large aircraft confidential from September 2008. As a result, Australia’s reported total trade with Brazil, Canada, France and the United States would be lower, but Australia’s reported total trade with the world would not be affected. Our trade statistical publications contained other analyses, including the reconciliation of Australia’s reported trade with that of partner country data. Market information and research The department’s trade statistical publications and monthly trade statistics remain valuable resources for businesses, researchers and members of the public. The publications, covering the composition and direction of Australia’s trade in goods and services with over 220 countries, are available free online. Monthly trade statistical updates provide a snapshot of Australia’s trade performance, including the composition and direction of trade. Australia’s trade by state and territory, produced annually by the department, provides detailed statistical data and analysis of the composition and direction of trade by state and territory. It is the only publication which provides detailed trade information covering all states and territories in one easy-to-use book. There were over 700 000 website downloads of the publications in the reporting period. The Composition of Trade Australia, which is produced on a calendar and fiscal year basis, received over 235 000 downloads. 188 O ut p ut 3.1 publ i c i nfor m ati on and m ed i a s erv i ces Commercial and statistical services In 2008–09, the department’s statistical consultancy service answered around 5000 enquiries, compared to around 6000 in 2007–08. A set of fact sheets, including economic and demographic data for more than 170 of Australia’s trading partners and summaries of their trade with Australia, is available on the department’s website at www.dfat.gov.au/geo/fs. The fact sheets are a valuable resource for Australian business people travelling overseas. Speeches The department’s speechwriters, in consultation with ministers’ offices and relevant areas of the department, prepared 118 speeches for ministers, parliamentary secretaries and the senior executive. Treaties The Australian Treaties Database is an online public resource maintained by the department for researching treaties to which Australia is a signatory, or where Australia has taken other treaty action. The database can be accessed at www.info.dfat.gov.au/ treaties. The department links the database to all government legislation and regulations passed or issued relevant to Australian treaty action since 1983. Outlook The media will retain a close interest in high-profile consular cases and in major foreign and trade policy developments. We will continue to accord priority to the provision of accurate information and targeted background briefings to media representatives. We will conduct a strategic review of the department’s web-based services to ensure this important public advocacy tool remains comprehensive, up-to-date, accessible and responsive during periods of high demand. We will continue our leading role in delivering key messages to the Australian community on the benefits of trade and investment, as well as specific statistical information about our trading partners. Our production and dissemination of information and advocacy material to the media, stakeholders and the public on issues such as World Trade Organization negotiations and the latest trade statistics and analysis will remain a priority. 1 89 SECTION 2 We maintained our consultancy service which provides statistical information and advice, on a fee-for-service basis, to Australian businesses and researchers. While the service specialises in trade and economic data on Australia’s trading and business relationships, it also provides information on the global trade of over 100 countries (accounting for around 90 per cent of total world trade). DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 3.1.2 PROJECTING A POSITIVE IMAGE OF AUSTRALIA INTERNATIONALLY SECTION 2 Overview Our international public diplomacy efforts promoted understanding of Australia’s foreign and trade policies; advanced Australia’s interests by shaping and influencing international opinion; projected a positive image of Australia; and assisted efforts to deepen people-to-people links in key countries. The department worked intensively to promote accurate and positive messages about Australia and to correct misleading information about Australia. We recalibrated our media visits program to ensure the focus and timing of visits aligned more closely with key policy objectives. We coordinated the Government’s response to the Senate Standing Committee on Foreign Affairs, Defence and Trade’s Report Australia’s public diplomacy: Building our image, which the Minister for Foreign Affairs tabled on 5 February 2009. International public diplomacy Our posts overseas conducted 5054 public diplomacy briefings, events and initiatives to advance Australia’s foreign and trade policy interests and to promote a positive and contemporary image of Australia. Posts’ swift delivery of information contributed to positive regional and international media coverage of Australian policies, including Australia’s approach to the G20 and to the global economic crisis, and Australia’s Indigenous reconciliation policies, environmental initiatives, trade liberalisation efforts and the Asia Pacific community initiative. The department responded robustly to counter instances of false media reporting about Australia. Posts monitored the international media and ensured our international media outreach was targeted appropriately as issues arose. We worked closely with other agencies to ensure consistent and cohesive delivery of messages and programs and to provide factual information to posts on emerging and contentious issues such as H1N1 Influenza, mulesing and the culling of kangaroos. We hosted two meetings of the inter-departmental committee on public diplomacy and participated in the taskforce on crimes against international students (see sub‑output 1.1.5). Public diplomacy officers at posts worked closely with portfolio and other ministers travelling overseas, facilitating contact with host country media and assisting Australian media representatives. We provided posts with resources to assist their advocacy of foreign and trade policy issues, including Australia’s United Nations Security Council candidacy. A weekly Key Messages brief, a twice-weekly Newslinks cable and issue-specific talking points provided posts with background on topics such as international security, climate change and Australia’s commitment to human rights. 190 O ut p ut 3.1 P RO J ECT I NG A POSI T I V E IM AG E O F AU ST RA LI A To ensure that the quality of public diplomacy initiatives undertaken by our posts remained high, the department continued to provide public diplomacy training courses for staff proceeding on overseas postings. This training was also available for staff of other government agencies. We used various mechanisms to assess the effectiveness of our international public diplomacy programs. We analysed and provided feedback on our posts’ annual reports on their public diplomacy programs, noting in particular the extent to which they had succeeded in conveying particular messages, generating positive media coverage and changing opinions in Australia’s favour. Our public diplomacy programs were reviewed as part of our annual planning and review process to ensure they were aligned with current policy priorities, appropriately funded, took advantage of developments in technology, and were well coordinated across target countries. These evaluations incorporated the views of other agencies on our posts’ performance. The department used the results of independent international nation brand surveys to feed into ongoing evaluation and targeting of public diplomacy efforts. We also drew on audience surveys carried out by Australia Network. Activities and events overseas Our network of overseas posts conducted a wide range of innovative and effective public diplomacy activities and events to promote a contemporary and positive image of Australia and to convey Australia’s foreign and trade policies throughout the world. Our posts’ activities included: • Washington advocated Australia’s foreign, trade and cultural policies through a program of addresses and presentations at leading US forums, including Harvard’s Kennedy School of Government, the Johns Hopkins School of Advanced International Studies and the Centre for Strategic and International Studies. • Abu Dhabi coordinated the translation and publication of an Arabic version of Australia in brief, used in outreach activities in schools and at university fairs in Abu Dhabi and distributed to other posts in Arabic-speaking countries. The booklets were also used by Australian Education International to promote Australia as an education destination across the Middle East and North Africa. • Tokyo supported the internationally acclaimed exhibition of the work of Australian Indigenous artist Emily Kame Kngwarreye in Tokyo and Osaka. This show was the culmination of several years’ collaboration between the Embassy, Australian and Japanese museums and Japan’s largest mass-circulation newspaper, the Yomiuri Shimbun. The exhibition attracted a record number of visitors for an Australian exhibition in Japan, raised the profile of the quality and creativity of Australian Indigenous art and deepened cultural exchange between Australia and Japan. 191 SECTION 2 An international opinion survey we commissioned, in conjunction with several other agencies, indicated that Australia enjoys a strong and multifaceted brand image. According to the survey, Australia is seen as an economically advanced, well governed country with a friendly, welcoming people, a diverse multicultural society and rich in natural beauty—all of which make Australia attractive for tourism, immigration and investment. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 • Paris organised an exhibition entitled Antarctica—Land of the Blizzard to coincide with the French translation of Mawson’s journal of his first scientific expedition to Antarctica and the 50th anniversary of the Antarctic Treaty. The exhibition and an address by the department’s Special Negotiator on International Environment Issues highlighted bilateral cooperation in the conservation of the Antarctic. • Dili supported the Alola Foundation to publish, distribute and launch Mem Fox’s children’s book Whoever you are in Tetum. This highlighted Australia’s support for the further development of Tetum as East Timor’s lingua franca and its commitment to early childhood education in East Timor. • Suva coordinated a major public affairs campaign to highlight Australia’s $3 million contribution of emergency relief and rehabilitation assistance following the devastation caused by widespread flooding in Fiji in January and February 2009. Public affairs material Through print and our websites we delivered a wide range of public affairs material for international audiences. About Australia: Fast Facts is a pocket-size reference guide containing ‘at a glance’ information about Australia, including trade, tourism, education, climate change and cultural diversity in Australia. The 49th edition of Australia in brief, a pocket-size publication on contemporary Australia, was translated into 15 languages. Other specialised resources produced included: • Australia: United Nations Security Council candidate 2013–2014, a brochure advocating Australia’s candidacy to the Security Council for 2013–2014. The brochure raises awareness of Australia’s commitment to the multilateral system (with the United Nations at its core) to enhance security, improve economic and social wellbeing and strengthen environmental protection • Australia: Seeking human rights for all, a brochure highlighting the importance in Australia’s foreign policy of the promotion of human rights worldwide and the strengthening of human rights institutions. The brochure includes information about Australia’s efforts to address Indigenous disadvantage, support public education and celebrate cultural and religious diversity. Special Visits Program The Special Visits Program brings emerging opinion-shapers to Australia for meetings with government, business and community figures, and an introduction to Australia’s culture and policy environment. Over the years, the program has helped establish a network of international contacts relevant to our foreign and trade policy interests. The 22 visits to Australia we organised in 2008–09 included: • Director-General of the World Trade Organization, Mr Pascal Lamy, to contribute to understanding of the importance of maintaining pressure against trade protectionism • Mr Keiichiro Asao, then Japanese Shadow Defence Minister, to exchange views on regional security and foreign policy issues 1 92 O ut p ut 3.1 P RO J ECT I NG A POSI T I V E IM AG E O F AU ST RA LI A • Deputy Director, Centre for International and Strategic Studies, Beijing University, Professor Zhu Feng, to enhance awareness of Australia’s perspectives on strategic issues • Tongan Public Service Commission Chair, Ms Mishka Tu’ifua, to demonstrate Australia’s support for public sector reform in Tonga • Republic of Korea Grand National Party Chair, Mr Park Hee-tae, who was accompanied by a further six members of parliament, to reinforce the priority Australia places on its relationship with the ROK • Director of Studies at the European Policy Centre in Brussels, Dr Antonio Missiroli • internationally renowned Indonesian film maker, Ms Mira Lesmana, to explore cooperation in the arts. International media visits Our International Media Visits (IMV) program plays an important role in generating informed international media coverage about Australia, on the strengths of Australia’s economy and our foreign and trade policy objectives. The program also aims to promote understanding of Australia’s cultural diversity and capacity for innovation and creativity. The 2008–09 IMV program comprised 19 visits to Australia by 84 journalists from 16 countries. We worked with posts to ensure IMV programs were targeted at priority issues and countries and timed to make the most effective contribution to the Government’s policy objectives. The majority of IMV participants were drawn from countries in Asia and the Pacific, including China, India, South Korea, Malaysia, Thailand, Vietnam, Bangladesh, Fiji, Samoa and New Zealand. The IMV program supported deeper links with Indonesia by funding the participation of five senior editors and six working journalists from Indonesia at Australia–Indonesia: Partners in a new era, a high-level conference on the future of the Australia–Indonesia relationship held in Sydney in February 2009 (see sub‑output 1.1.2). We organised visits by three Indonesian journalists with an interest in Islam in Australia, including during the holy month of Ramadan. Those visits were complemented by the Elizabeth O’Neill Journalism Award—granted to one journalist from Indonesia (Kartika Sari, Rakyat Merdeka) and one journalist from Australia (Sophie Morris, Australian Financial Review). Each journalist took part in a three-week program in the other country to build a stronger understanding of the broad range of issues facing contemporary Indonesia and Australia. The IMV program supported the Government’s initiatives to reach bilateral free trade agreements (FTAs) with major trading partners. Six journalists from India visited Australia to explore the mutual benefits of a bilateral FTA and to research Australia’s agricultural policies. We followed up the official launch of FTA negotiations with South Korea with a visit by eight Korean journalists (see sub‑output 1.1.7 for information on FTAs). 193 SECTION 2 • Hong Kong legislator, Ms Tanya Chan, to highlight Australian expertise in urban renewal, waterfront redevelopment and green building technologies SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 We supported the Government’s greater emphasis on relations with Africa by arranging a visit by five African journalists to Australia (from Ghana, Kenya, Nigeria, South Africa and Tanzania). We also arranged visit programs for Australian-based members of the Foreign Correspondents Association, including one to the Northern Territory focusing on Indigenous issues. The IMV program reinforced Australia’s engagement in the Pacific through the Douglas Gabb Australia Pacific Journalist Internship with Radio Australia, which included two journalists from Fiji and Samoa. We also arranged the secondment of one journalist from Vietnam with Australia Network under the John Doherty Asia-Pacific Journalism Award. International cultural visits The International Cultural Visits (ICV) program hosted four visits to Australia by leaders in the arts and culture from selected countries, with a view to enhancing their understanding and appreciation of the diversity and depth of Australian arts. • Dr Finarya Legoh, Director of the Indonesian Science and Technology Centre, accompanied by Dr Idwan Suhardi, Deputy Minister for the Utilisation and Dissemination of Science and Technology, explored several areas for science and technology cooperation, including Australian capacity to establish professional development workshops for Indonesian science communicators. • Mr Ma Shulin, Deputy Director of the National Art Museum of China, and an artist in his own right, visited Australia to explore opportunities to present Australia’s contemporary visual arts and Indigenous visual arts in China. • Ms Amna Kusumo, Director of the Kelola Foundation, a not-for-profit organisation supporting the arts in Indonesia, investigated the feasibility of Australian involvement in the establishment of a proposed network of arts management practitioners and producers in Asia. • Ms Grace Lang, Program Director for the Hong Kong Arts Festival, met key contacts in the Australian arts community, previewed touring productions, and attended one of Australia’s major arts festivals, Tasmania’s Ten days on the island. Ms Lang reported that as a result of the visit she was examining artist exchanges with the Melbourne International Arts Festival and liaising with performance groups regarding touring Hong Kong in 2010 and beyond. 194 O ut p ut 3.1 P RO J ECT I NG A POSI T I V E IM AG E O F AU ST RA LI A Cultural diplomacy We pursued an active cultural diplomacy program designed to shape international views of Australia. Its pitch and direction were guided by the foreign and trade priorities of the Government. In February 2009, we supported the fifteenth meeting of the Government’s peak advisory body on cultural diplomacy, the Australia International Cultural Council (AICC). The meeting was co-chaired for the first time by the Minister for Foreign Affairs and the Minister for the Environment, Heritage and the Arts, in line with Recommendation 10 of the 2006 Senate Report Australia’s public diplomacy: Building our image. We worked closely with colleagues in the Department of the Environment, Water, Heritage and the Arts (DEWHA) to implement the AICC’s international cultural diplomacy priorities, including: • China in 2010, to coincide with Australia’s participation in the Shanghai World Expo • Korea in 2011, to mark the 50th anniversary of full diplomatic relations • India in 2012, reflecting the Government’s commitment to bring India into the front rank of Australia’s bilateral relationships. Australia International Cultural Council grants program The second round of the AICC grants program approved 13 activities, including in the United States, the Republic of Korea and Japan. Our posts often worked closely with recipients to implement their projects. Initiatives funded under the AICC grants program’s first funding round included: • Coming Home, a Sydney Olympic Park Authority exhibition staged at Linda Gallery in the 798 arts precinct of Beijing, featured 37 Australian–Chinese artists from across three generations. The largest exhibition of Australian–Chinese contemporary art to be staged in China, the works reflected the growing ties between Australian and Chinese arts communities over successive generations. The show highlighted the depth and breadth of bilateral cultural relations. • The Australian Art Orchestra toured India, performing Into the fire in collaboration with the Sruthi Laya Ensemble in Chennai, Mysore, Hyderabad and Bangalore. Approximately 9650 people attended the concerts, which received extensive media coverage. The orchestra’s creative partnership with the ensemble increased Indian interest in the tour. In Chennai, the orchestra and ensemble made a studio recording which is to be released in Australia and India later in 2009–10. 195 SECTION 2 Australia International Cultural Council DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Cultural diplomacy in Indonesia The AICC’s first major cultural initiative in Indonesia in many years, IN2OZ: Creative Australia, achieved significant public diplomacy outcomes in direct support of the overall bilateral relationship. IN2OZ began in 2007 and continued in 2008–09. • The Streetworks: Inside Outside Yokohama exhibition, featuring the work of Australian artists Shaun Gladwell and Craig Walsh, was presented at the National Gallery of Indonesia in Jakarta and at Jogja Gallery, Yogyakarta, in August–September 2008. There was strong attendance and positive responses from artists, students and the general public. • The University of Sydney and the Museum and Art Gallery of the Northern Territory delivered two projects to support cultural heritage preservation in Indonesia and to demonstrate Australia’s expertise in conservation and museum management. Display and collection management techniques have since been implemented in the Bogor summer palace and the Cipanas palace in West Java. • In January 2009 Dreaming Stories, an Australian Indigenous arts festival, showcased award-winning Australian films about Indigenous culture, subtitled in Indonesian, and the international debut of Balgo, an exhibition of contemporary Indigenous art from the Balgo Hills in Western Australia. The festival was set up in response to high levels of interest in Indonesia in Australia’s reconciliation process. For thousands of young people visiting the festival venue—a very busy shopping and entertainment complex in central Jakarta—Dreaming Stories was their first direct experience of Australia’s Indigenous cultures. • Visits by Australian Idol star Jessica Mauboy to Australian-funded schools in rural Nusa Tenggara Timur and West Java in August 2008, which received extensive television coverage, demonstrated the strength of people-to-people links between Australia and Indonesia. Australian performer Jessica Mauboy meets students in Indonesia during her visit under the IN2OZ program in August 2008. Photo: AusAID/Adi Rahmatullah 1 96 O ut p ut 3.1 P RO J ECT I NG A POSI T I V E IM AG E O F AU ST RA LI A Working with Australians overseas to promote Australia’s interests Advance’s main event of the year was the Advance Asia 50 Summit, Partnerships for the Asian century, held in Shanghai in March 2009. Funded by the department, the event gathered leading Australians working in Asia and alumni of Australian universities to discuss ways they might contribute to efforts to deepen Australia’s international linkages. Supporting Australian artists overseas Australian contemporary visual arts and fine music were exhibited and performed in South and South-East Asia under the auspices of the department’s Australian Visual Arts Touring Program and Australian Fine Music Touring Program. Managed by the Asialink Foundation and Musica Viva Australia respectively, the programs fostered greater appreciation of Australia’s cultural accomplishments, promoted the professional development of selected artists and strengthened institutional linkages. Performances included: • Jazz musician James Morrison and his sextet performed at Bangkok’s 10th International Festival of Dance and Music in October at the Thailand Cultural Centre. Rangsit Conservatory of Music organised a workshop by Mr Morrison which was attended by approximately 120 professional and amateur musicians. • Two Asialink touring exhibitions, Under my skin and Brook Andrew: Eye to eye were exhibited at the Nanyang Academy of Fine Arts in Singapore in September and October. Both exhibitions were supported by outreach programs, including workshops and public lectures. Indigenous Australian culture We worked to develop deeper appreciation and awareness of contemporary Indigenous Australian arts and culture through our Aboriginal and Torres Strait Islander Program. The program included visual arts exhibitions and complementary public programs, supporting performing arts and providing information and educational resources to our overseas posts. The exhibition touring component of the program contributed economically to Australia’s Indigenous communities by introducing the work of Indigenous artists to new audiences and thus facilitating sales. In collaboration with Artbank, we launched a new exhibition, Balgo: Contemporary Australian art from the Balgo Hills. Balgo toured five cities in South-East Asia and the Pacific and will continue to other Asian destinations, including China, in 2010. In Port Moresby, Balgo featured as the flagship event of Australia Week and was opened by the PNG Prime Minister, Sir Michael Somare. 197 SECTION 2 Through a four-year grant we continued to support the activities of the Advance Global Australian Professionals network of Australians overseas, deepening its engagement with Australian expatriate professionals and with alumni of Australian universities in Asia. In 2008–09 Advance continued to build local chapters across Asia, opened its first office in Asia in Hong Kong, and extended its communications program to reach a new audience in Asia. In April 2009, the organisation announced that the Prime Minister had agreed to be its patron. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The Torres Strait Islander linocut print exhibition, Gelam Nguzu Kazi: Dugong my son, completed the final leg of its international tour, visiting seven cities in North America and Latin America. In New York, the exhibition was launched at the United Nations in the margins of the annual United Nations Economic and Social Council meeting. The event generated excellent television and print media coverage, drawing attention to the Prime Minister’s National Apology and the Government’s moves towards closing the gap on Indigenous disadvantage. We supported events to celebrate NAIDOC Week, both in Australia and overseas (for further information see Section 3). Embassy Film Roadshow and Australian Film Focus Program We worked with Screen Australia on the AICC-funded initiative, the Embassy Film Roadshow, to promote greater understanding of Australia and its people through film and to promote the Australian film industry. We presented 15 Australian film festivals, using the Embassy Roadshow collection of 64 feature films and documentaries and 32 short films. Festivals were presented in Jakarta, Hong Kong, Taipei, Manila, Phnom Penh, Zagreb, Moscow, Port Louis, Seychelles, Kathmandu, Colombo and the northern and southern provinces of Vietnam. Total audience attendance for these events was approximately 25 500. In Vietnam the Embassy Roadshow collection was presented in Australian film festivals in seven locations—Hanoi, Ho Chi Minh City, four northern central provinces, and the southern province of An Giang. The events complemented events celebrating the 35th anniversary of the establishment of diplomatic relations between Australia and Vietnam. The Embassy Roadshow was the first ever foreign film festival to visit most Vietnamese regional destinations. We funded Screen Australia to establish an Indonesian-subtitled collection of four films with a focus on Indigenous Australia and to coordinate the expansion of the department’s subtitled Spanish collection from 10 to 15 films. The subtitled films will allow posts in Indonesia and Spanish-speaking countries to connect with new audiences. We also funded Screen Australia to deliver the Australian Film Focus program, with the aim of supporting Australian participation in established international film festivals in AICC priority regions. Screen Australia assisted six international film festivals to include an Australian focus in their programs, with the screening of a minimum of five Australian films in each of the United States, American Samoa, the Philippines, Hong Kong and Singapore. Australian Sports Outreach Program We supported the Australian Sports Outreach Program (ASOP), a discretionary grant program jointly managed by the department and the Australian Sports Commission. In 2008–09, 20 grants were approved under the Pacific Program and 33 grants under the Rest of the World Program in predominantly Commonwealth countries. Projects focused on community sports development, coaching clinics, equipment and infrastructure 1 98 O ut p ut 3.1 P RO J ECT I NG A POSI T I V E IM AG E O F AU ST RA LI A construction. The projects, which received strong support from local communities and assisted sports development, included: • In the Federated States of Micronesia, the Yap Sports Council and Department of Health and Social Affairs expanded the physical education opportunities for elementary school students. • In Kathmandu, a project for children with Down Syndrome focused on developing their motor skills and increasing the public’s awareness of these children and their abilities. A grant to the Shangri-la Cricket Academy enabled it to provide cricket clinics to underprivileged children. Fostering people-to-people links The International Relations Grant Program (IRGP) is the largest grants program administered by the department. The majority of the grant programs funded under the IRGP are managed by nine foundations, councils and institutes (FCIs). The department provides secretariats for, and works closely with, the FCIs to promote people-to-people links and positive images of Australia in support of the Government’s foreign and trade policy goals. Council for Australian–Arab Relations The Council for Australian–Arab Relations (CAAR) aims to promote greater mutual understanding and foster positive perceptions between the peoples of Australia and Arabic speaking countries. Highlights included: the conclusion of the CAAR Scholarships Program, which provided up to 12 months’ study in Australia for four Arab students to achieve postgraduate qualifications; and the completion of a rural irrigation reconstruction project sponsored by CAAR and the Australian aid program in the Bsharreh region of Lebanon that has helped improve livelihoods. CAAR also supported a multi-year project to develop and distribute a multimedia teachers’ resource kit about the Arab world for use in Australian secondary schools; and a number of grants for business promotion, education, and cultural sponsorships and exchanges with the Arab world. Australia–China Council The goals of the Australia–China Council (ACC) include fostering positive perceptions in China of contemporary Australia’s scientific, technological and educational outlook. The ACC also worked to increase Australians’ capacity to engage with China and promoted Australian culture and expertise in China, including in publishing, conservation and heritage, and science and technology. 1 99 SECTION 2 • In Samoa, three provinces worked with their affiliate, Oceania Academy of Sports, to increase participation in sport and exercise by developing sporting clubs covering swimming, athletics, weightlifting, beach and indoor volleyball, cricket, baseball, lawn bowls and a Healthy Lifestyles Program. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 A key initiative supported by the ACC was the University of Queensland’s Australian Studies Centres in China program which supported the publication by Chinese scholars of nine books, 80 journal articles, many unpublished conference papers and 15 articles on Australian studies. Two PhDs and 39 Masters degrees were completed and approximately 1800 university students enrolled in courses about Australia. Australia–India Council The Australia–India Council (AIC) continued to build institutional and people-to-people links between Australia and India, with an emphasis on showcasing Australian excellence to influential Indian audiences. The AIC organised a visit to India by climate change expert and former Australian of the Year, Professor Tim Flannery, and by the poet, Mr Geoff Page. The AIC also supported visits to Australia, including by India’s Special Envoy to West Asia, Ambassador C.R. Gharekhan, who delivered the Australia–India Strategic Lecture at the Lowy Institute. A major new AIC initiative was the establishment of the Australia India Science and Technology Research Award, in partnership with the Australian Academy of Technological Sciences and Engineering (ATSE), which will allow outstanding young scientists from each country to travel to the other to undertake collaborative research. Australia–Indonesia Institute The Australia–Indonesia Institute (AII) celebrated its twentieth anniversary in 2008–09 with a conference held in Sydney in February 2009, Australia and Indonesia: Partners in a new era. The Prime Minister, Mr Rudd, the Minister for Foreign Affairs, Mr Smith, and the Indonesian Foreign Minister, Dr Hassan Wirajuda, addressed the conference and emphasised the importance of people-to-people links—and the role of the AII—in developing the relationship between Australia and Indonesia. Education was the AII’s largest program in 2008–09. The AII obtained major external funding from the Myer Foundation and AusAID for the Building Relationships through Intercultural Dialogue and Growing Engagement (BRIDGE) project, which is managed by the Asia Education Foundation. Australia hosted the first of three annual visits by Indonesian school teachers during which the teachers worked with their Australian counterparts in 30 school communities. The schools will now go on to collaborate through a specially designed web-based curriculum. Australia–Japan Foundation The Australia–Japan Foundation (AJF) aims to increase mutual understanding and goodwill between the peoples of Australia and Japan and to highlight our shared interests as economic and strategic partners. Highlights included the inaugural Crawford-Nishi lecture on Australia–Japan relations delivered by the Minister for Foreign Affairs, Mr Smith, and the 2009 Australia–Japan Talkback Classroom Forum held at the National Press Club of Australia. 200 O ut p ut 3.1 P RO J ECT I NG A POSI T I V E IM AG E O F AU ST RA LI A The AJF supported Australian arts activities in Japan by funding The Australian Ballet’s participation in the 12th World Festival of Ballet in Tokyo; the creation of Australian contemporary art installations for the 2009 Echigo-Tsumari Art Triennial; and collaboration between Indigenous playwright David Millroy and the Rakutendan Theatre Company. Australia–Korea Foundation The Australia–Korea Foundation (AKF) supported efforts to broaden and deepen relations with the Republic of Korea by enhancing mutual understanding and long-term collaboration between the two countries. Six large-scale AKF flagship programs, including the Next Generation Leaders Program, Early Career Researchers Program and the Australia–Korea Business Internship Program promoted strong institutional links between counterpart agencies and business organisations. A major new initiative, the AKF Scholarship Program, announced during the visit of the ROK President Mr Lee Myung-bak in March 2009, was widely promoted across Australia. In May 2009, 11 successful Australian scholarship recipients were selected by the AKF Board and received funding for a range of study, research and intern programs in Korea. Other projects supported advocacy for a free trade agreement with Korea and enhancing bilateral collaboration on global issues such as climate change. Council on Australia Latin America Relations The Council on Australia Latin America Relations (COALAR) continued to build Australia’s relations with Latin America across the Council’s priority areas of business, education, tourism and cultural promotion. COALAR worked closely with Austrade and the Australia– Latin America Business Council to raise awareness of Latin American markets in Australia and to enhance the profile of Australian businesses. Support was provided for the inaugural Australia Latin America Leadership Program and the 2008 Australia Latin America Business Awards with the aim of building professional links and networks. In cooperation with the Department of Education, Employment and Workplace Relations, COALAR promoted Australia as a competitive and high-quality provider of education and training. COALAR funded the attendance of several Latin American buyers at the Australian Tourism Exchange in Melbourne to promote Australia as a travel destination. COALAR also funded a visit by two Australian journalists to Peru and Chile in the lead-up to APEC 2008 which provided an opportunity to increase awareness of those countries and APEC in Australia. 201 SECTION 2 The Foundation supported projects that increased public debate on Australia–Japan strategic relations and emerging regional security architecture. Among these was a report by The Lowy Institute for International Policy, Australia–Japan going global: An agenda for multilateral cooperation and a workshop hosted by the Australian Research Council Centre of Excellence in Policing and Security in conjunction with the International Alliance of Research Universities. The AJF also supported a series of public forums on Australia–Japan cooperation for nuclear disarmament conducted by the Nautilus Institute for Security and Sustainability in San Francisco. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Australia–Malaysia Institute The Australia–Malaysia Institute (AMI) continued to support efforts to broaden the bilateral relationship through strengthening people-to-people and institutional links between Australia and Malaysia. The AMI awarded 25 grants to a range of projects including academic research on Malaysian development and local government, and an exchange program between schools in Western Australia and Sabah (focused on aspects of shared history). The AMI funded training courses for Malaysian doctors and nurses in severe burns management and an exchange program for young Australian and Malaysian journalists. Working with the Victorian Department of Education and Early Childhood Development, the AMI administered a pilot Australia–Malaysia sister schools program. Following initial teacher exchanges, the schools involved have built teacher–student and practical curriculum links. Australia–Thailand Institute The Australia–Thailand Institute (ATI) continued to strengthen people-to-people and institutional links between Australia and Thailand in public policy, education, media and culture. A visit by four Thai business journalists focused on the Thailand–Australia Free Trade Agreement (TAFTA), generating substantial coverage on TAFTA issues in the Thai press and building links between the journalists and Australian business. The Institute funded a visit by four Muslim community leaders and two Buddhist teachers from southern Thailand to foster goodwill, ideas for community initiatives and relationships between the participants and Australian community leaders. Highlights included support for a study program for Thai secondary school students in Tasmania, Thai participation in the Asia-Pacific Community Mental Health Development Project and collaboration between a Cairns-based theatre company and the Makhampon Living Theatre in northern Thailand. The ATI also sponsored a lecture in Australia with Professor Suchit Bunbongkarn from Chulalongkorn University on Thailand’s political situation, its constitution and role in ASEAN in June 2009. Direct Aid Program The Direct Aid Program (DAP) is a small aid program funded by AusAID and implemented by the department through 52 overseas posts. Its objective is to deliver targeted locallevel assistance while advancing Government policy. We administered a DAP budget of $4.5 million, the majority of which was directed toward South-East Asia and the Pacific. Substantial proportions were also directed toward Africa, South Asia, Latin America and the Caribbean, the Middle East and Central Europe. Typical DAP projects addressed community health, youth and education, gender equality, rural development and environmental issues. Grants were also provided to disaster relief and emergency humanitarian operations, including for the victims of the Honduras earthquake in May 2009, and in June 2009 for the more than two million internally displaced persons in Pakistan’s North West Frontier Province. 202 O ut p ut 3.1 P RO J ECT I NG A POSI T I V E IM AG E O F AU ST RA LI A SECTION 2 Third Secretary at the Australian Embassy in Manila, Mr Rick Adams (centre), with members of Kooperatiba ng mga Magsasaka ni San Isidro Labrador (KOMSIL) during the opening of a DAP-funded traditional sugar milling plant in Nasugbu, Batangas, the Philippines on 18 March 2009. Regional television service: Australia Network The Government provides funding for a regional television service with the aim of presenting a credible and reliable Australian voice in the Asia-Pacific region and promoting Australia as a sophisticated, diverse, innovative and tolerant society. Since August 2006 we have contracted the Australian Broadcasting Corporation to operate the Australia Network television service. In 2008–09 the global economic recession and strong competition in key markets affected Australia Network, including reducing its advertising revenue and sponsorship. The Synovate PAX cable and satellite survey for the Asia-Pacific indicated that the audience for Australia Network increased in Bangkok, Manila, Singapore, Taipei, Mumbai, New Delhi and Bangalore and declined in Hong Kong, Jakarta and Seoul. Our overseas posts worked closely with Australia Network to facilitate contacts at senior levels to secure re-broadcasting opportunities. For example, the post in Kuala Lumpur secured agreement in late 2008 to re-broadcast Australia Network as a full channel on the leading Astro Satellite platform (up from a previous programming level of four hours a day). The Embassy in Beijing assisted Australia Network in its efforts to seek ‘landing rights’ to be included in the officially sanctioned list of international broadcasters allowed access to the Chinese market. 203 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 Australian participation in the 2010 World Expo—Shanghai We made good progress in our preparations for Australia’s participation in World Expo 2010, which will be held from 1 May to 31 October 2010 in Shanghai. In May 2009, the Minister for Trade, Mr Crean, took part in a construction milestone ceremony on the building site, which attracted extensive Chinese media coverage. Chinese organisers forecast 70 to 80 million people will visit the expo, which will be the largest world exposition ever held. Up to seven million people are expected to visit Australia’s national pavilion. This is an unparalleled opportunity to update and enhance perceptions of modern Australia, to promote bilateral trade and investment, and to strengthen institutional and people-to-people links with China. Through competitive public tender processes, we awarded four major contracts to Australian companies for: the construction of the Australian pavilion; the development of the associated communications and public affairs program; pavilion operations, including staffing and associated support; and the development and implementation of an extensive cultural program. Contract negotiations for the fifth and final tender, to decommission the pavilion, were completed, with the contract to be awarded in early August 2009. Australia’s preparations for the expo advanced steadily and, overall, on schedule. Bovis Lend Lease Projects (Shanghai) Co Ltd, our construction contractor, together with Think!OTS and Wood Marsh Architecture, made rapid progress on pavilion construction and production of the exhibition content. In February 2009, Australia became the first international participant to complete pavilion foundations. Partnerships were signed with the Northern Territory, the Australian Capital Territory, New South Wales, Western Australia, and Queensland, all of which will provide the project with both cash and in-kind support. ANZ, BlueScope Steel and Rio Tinto were confirmed as leading corporate sponsors. Sponsorship negotiations continued with the remaining states and other private sector companies. Minister for Trade, Mr Crean (centre), visiting the construction site of the Australian pavilion in Shanghai, China in May 2009. 204 O ut p ut 3.1 P RO J ECT I NG A POSI T I V E IM AG E O F AU ST RA LI A We continued developing, with other agencies and the states and territories, a trade and investment program aimed at highlighting Australian commercial capabilities, strengthening bilateral trade ties and increasing two-way investment. The pavilion’s business program will cover industries such as resources, education and tourism, and showcase emerging sectors such as financial and business services, urban design and planning, clean energy and environmental technologies. A targeted communications and public affairs strategy designed and implemented by our communications contractor, Parker & Partners, and their China-based partner, Ogilvy Public Relations Shanghai, helped to ensure Australia was well-recognised in the Chinese media as a leading international participant. More than 637 feature articles were produced about Australia’s participation. Mr Crean also launched the pavilion’s bilingual website and a public competition within China to name the pavilion’s kookaburra mascot. By the end of the voting period, 2805 competition entries had been received, and 16 859 hits had been registered on the website, demonstrating expanding interest in Australia’s participation in the expo. Outlook The department will deliver high-quality and cost-effective public and cultural diplomacy programs in support of the Government’s foreign and trade policy goals. Supporting a public diplomacy strategy for Australia’s United Nations Security Council candidacy will be a priority in 2009–10. The department will plan and implement Australia International Cultural Council country programs in the United States (2009), China (2010) and Korea (2011). The US program in Washington in September-December 2009 will present the Sydney Theatre Company and the Australian Chamber Orchestra, combined with a major Indigenous visual arts exhibition, Culture Warriors, on loan from the National Gallery of Australia. Australia’s participation at the World Expo in Shanghai from May to October 2010 will provide the launching pad for a year-long program of Australian cultural activities throughout China. This will be a major bilateral cultural initiative supported by the Chinese and the Australian governments. The Australian launch of the pavilion will be held in the last quarter of 2009. We will support Football Federation Australia’s 2018 and 2022 FIFA World Cup bids. We will implement a major increase in the Direct Aid Program budget. We will refine our advocacy and engagement strategies and seek to utilise emerging web 2.0 technologies to promote key messages abroad. Deepening regional awareness both of Australian creativity and innovation and our long-standing respect for cultural and religious diversity will be priorities. 205 SECTION 2 Our cultural program contractor, George P Johnson, began detailed programming work for the pavilion cultural program, which consists of three core components: a resident performance group; a rolling program of visiting Australian artists including performances and visual arts exhibitions; and a program of performances for Australia’s designated national day at the expo on 8 June 2010. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 3.1.3 freedom OF INFORMATION AND archival research and clearance SECTION 2 Overview The department has taken a broad-based approach to handling requests for information, and, where appropriate, provided information outside the formal processes of the Freedom of Information Act. We have focused on improving our Freedom of Information processes and supporting decision-makers in their making of decisions. Our historical research and publications program completed preparation of several new publications covering seminal events and topics in Australian foreign and trade policy, and helping to improve public understanding of the department’s work and history. We implemented strategic improvements in our records management systems and practices and launched the pilot of a new Electronic Document and Records Management System to move the department from paper-based to electronic filing. Freedom of information The Freedom of Information Act 1982 (FOI Act) extends the right to obtain access to information in the Government’s possession. Access is limited only by exemptions that protect essential public interests and the private and business affairs of people about whom departments and statutory authorities collect and hold information (see Appendix 5). We finalised 90 applications, 12 more than last financial year. Requests often involved a substantial volume of information and/or covered complex and sensitive topics. When access decisions were made outside the statutory deadline, it was often due to the volume or the sensitive nature of the documents. We actively managed the FOI caseload, liaising closely with applicants on the content and processing of the requests, especially when there were delays in decision-making. We received five requests for internal review of access decisions and decisions were made on all those requests in 2008–09. Two appeals to the Administrative Appeals Tribunal (AAT) against access decisions and one appeal to the AAT against our decision to not remit the application fee for a request were lodged in 2008–09. The three appeals to the AAT were lodged by the same applicant. One appeal to the AAT lodged in 2007–08 was withdrawn by the applicant. One appeal to the AAT lodged in 2007–08 is ongoing. We provided training on our FOI obligations at induction programs and executivelevel courses. We provided assistance on FOI processing, reporting and practice to portfolio bodies. There were no applications received under section 48 of the FOI Act for amendment of records. 206 O u t p u t 3.1 freedo m O F I NFO R M AT I O N We met our obligations under sections 8 and 9 of the FOI Act, including the provision of statistical reports to the Department of the Prime Minister and Cabinet (see Appendix 5). TABLE 6. REQUESTS PROCESSED UNDER THE FREEDOM OF INFORMATION ACT 1982 2008–09 2007–08 2006–07 Access granted in full 7 14 23 Access granted in part 39 39 40 Access refused 12 6 21 Requests transferred or withdrawn 32 19 13 Total 90 78 97 Requests for internal review (s.54) 5 4 7 Appeals lodged with the AAT (s.55) 3 2 0 Ombudsman 0 2 0 Requests for information Requests subject to review or legal appeal Historical publications and information The department continued to research and publish in the field of Australian foreign policy. Our publications are an important resource for scholars and the general public and a valuable means of explaining the nature of the department’s work. This year we supplemented our longstanding Documents in Australian foreign policy series with publication of several narrative commemorative histories. To coincide with the centenary celebrations for the visit of the United States’ ‘Great White Fleet’ to Australia in 1908, the Minister for Foreign Affairs launched the history, Great White Fleet to Coral Sea: Naval strategy and the development of Australia–United States relations, 1900–1945 at the University of Sydney in August 2008. Also in August, the Parliamentary Secretary to the Minister for Trade launched Emissaries of trade: A history of the Australian Trade Commissioner Service. Written by Emeritus Professor Boris Schedvin, this work was commissioned by Austrade and published by the department. In November, the Minister for Foreign Affairs launched Every Assistance and Protection: A History of the Australian Passport, written and researched by the department’s Historical Publications and Information Section. The launch was held in conjunction with an exhibition in the R G Casey Building on the history of the passport (see output 2.1.2). 207 SECTION 2 We also—when documents relevant to the request are in the possession of the department—process requests received in the offices of the Minister for Foreign Affairs, the Minister for Trade, the Parliamentary Secretary for International Development Assistance, the Parliamentary Secretary for Pacific Island Affairs and the Parliamentary Secretary for Trade. SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 In October 2008, the department and the National Archives of Australia (NAA) jointly hosted the third annual R G Neale lecture at the NAA. This public lecture series focuses on foreign policy issues and utilises 30-year-old Commonwealth records released each year by the NAA. Professor Richard Cashman of the University of Technology, Sydney delivered the lecture on the subject ‘Australia’s role in the apartheid sports boycott in 1977’. The department also organised a historical photographic exhibition in the R G Casey Building to commemorate the life of former Secretary of the Department of Foreign Affairs, Dr Alan Renouf OBE. The then Secretary, Mr Michael L’Estrange AO, opened the exhibition in October 2008. We responded to 149 requests for historical information from public and official inquirers. Archival examination Our archival records more than 30 years old are available to public researchers on application to the National Archives of Australia (NAA) under Section 40 of the Archives Act 1983. Prior to release to the public, the NAA refers classified records to the department for expert assessment regarding possible exemption in light of sensitivities relating to intelligence, security or international relations of the Commonwealth of Australia. We are also responsible for approving applications for Special or Official access to Commonwealth records under Section 56(2) of the Archives Act 1983. Table 7 outlines requests received by the department under the Archives Act. We received 913 requests from the NAA, foreign governments and other agencies for archival records to be assessed for public release. These included files or documents requested by public researchers relating to: • British and United States policy on Antarctica—1949 to 1977 • Negotiations with Indonesia, Papua New Guinea and East Timor on seabed boundaries—1972 • Nuclear non-proliferation—1973 • Entry of terrorists into Australia—1975 • Australia–US relations—1973 • Australia’s relations with Asia • The internal security situation in Malaysia, Singapore and Indonesia—1966 to 1978 • The political situation in Bougainville • Australia’s relations with East Timor—1976–1977 • USSR foreign policy—1977–1978 • Australian defence aid to the South-West Pacific. We cleared records relating to specific projects such as research material in support of the Australian War Memorial’s Official History of Australian Peacekeeping, the 2008 R G Neale Lecture on ‘Australia’s role in the apartheid sports boycott in 1977’, 208 O u t p u t 3.1 freedo m O F I NFO R M AT I O N documents requested under Special Access provisions, 1979 Cabinet Records due for public release in January 2010 under the 30-year rule and final clearance of records from the 1977 Hope Royal Commission on Intelligence and Security. TABLE 7. REQUESTS ASSESSED UNDER THE ARCHIVES ACT 1983 2008–09 2007–08 2006–07 Number of requests received 913 499 635 Total requests assessed 462 445 636 Total completed 462 441 629 69 118 84 080 113 913 Open access Number of folios assessed 287 132 318 Wholly or partly exempt 175 309 298 Subject to review 2 5 0 Subject to appeal 0 2 0 Recordkeeping We began implementation of a new Strategic plan for DFAT records management 2008–11 which builds on enhancements to our recordkeeping capability completed under the previous strategic plan and the Record-keeping initiative 2006. The plan draws closely on recommendations of the 2007 Management Advisory Committee Report number 8, Note for file—A report on recordkeeping in the Australian Public Service. Seventy per cent of the 66 specific actions under the new strategic plan have been taken forward. There have been significant improvements in records management support, training, systems, compliance and self-assessment measures. Implementation of the plan is an important part of the department’s preparations to introduce electronic recordkeeping. On 22 July 2008, the then Secretary officially launched the project to develop and implement a new Electronic Document and Records Management System (EDRMS) for the department. After a successful proof of concept involving 70 users in Canberra, we commenced the pilot phase in two divisions, the Sydney State Office, the Australian Embassy in Manila and the Australian High Commission in Port Moresby. The EDRMS can significantly increase our ability to manage our electronic records in compliance with legislative recordkeeping obligations. 209 SECTION 2 Of the 913 requests received, 175 files or documents were the subject of a recommendation for at least one exemption on national security or international relations grounds, and 287 were released in full. We referred for clearance 112 files or documents to other agencies (Australian Secret Intelligence Service, Australian Security Intelligence Organisation and the Department of Defence) and 50 requests to foreign governments (United Kingdom, United States, Canada and New Zealand). We processed ten requests from foreign governments (United States and United Kingdom) and 22 requests from other agencies (the Department of Defence, Australian Secret Intelligence Service and the Office of National Assessments). SECTION 2 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Staff at the Australian High Commission in Port Moresby at the launch of the pilot for the Electronic Document and Records Management System (EDRMS) on 23 June 2009. L-R: Local Area Network Administrator, Ms Mary Joseph, Senior Administration Officer, Mr David Poulter, Security Section Assistant, Ms Rose Mobutuna, and Assistant Secretary, Information Resources Branch, Ms Robyn Mudie. We completed 20 records management projects. We conducted 12 sentencing and disposal projects: nine in Canberra, two at overseas posts and one in a state office. Other projects focused on enhancing records management systems in line with action items in the strategic plan. We also provided specialist recordkeeping registry services when requested by divisions. Following the creation of additional storage space for such records, we transferred over 300 linear metres of ‘Retain as National Archives’ files to the National Archives of Australia. 210 O u t p u t 3.1 freedo m O F I NFO R M AT I O N H V Evatt Library The relocation and rebranding of library services stemmed from an internal strategic review of the Library and its role during 2008. The review confirmed that there was an ongoing need for our library to provide authoritative, relevant and timely information to staff. Library staff continued to develop and improve the range of library services. Personalised email alerts were sent to officers in Canberra and at posts on work topics. A new intranet site was launched to provide a comprehensive guide to library holdings, alert staff to new books and highlight journal articles of interest. New efficiencies such as the self-service check-out freed up library staff to spend more time responding to staff requests. Outlook In 2009–10, we will continue to review our Freedom of Information (FOI) processes to ensure best practice in fulfilling our obligations under the FOI Act, including any new requirements flowing from the proposed reforms to the FOI and Archives Acts. We will research and publish histories of significant events in foreign and trade policy. These publications make a valuable contribution to scholarship, with topics chosen to showcase the broad range of our work. Implementation of the Strategic plan for DFAT records management 2008–11, which will lay the basis for effective operation of the EDRMS, will be a priority. The department will consider the lessons learnt from the EDRMS pilots before committing to the full rollout in 2010. We will give priority to comprehensive communications and training, crucial to the success of the system. 21 1 SECTION 2 In November 2008, the department’s H V Evatt Library was relocated to new premises in the R G Casey Building and our library holdings were returned from offsite storage. In recognition of the expanded role of the Library in the digital age, library services were re-launched under a new logo Smarter, faster information to you. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Outcome 4 SECTION 2 Efficient management of the Commonwealth overseas owned estate OUTPUT 4.1 Property management OUTPUT 4.2 Contract management 212 OUTPUT 4.1 property m anagem ent Output 4.1 Property management Key Performance Indicator 2008–09 Target • Management of the overseas property estate meets the Government’s property needs, achieves the agreed dividend and return on investment and accords with the principles set out in the Australian Government Property Ownership Framework • Maintain building condition to industry standards and meet tenant requirements • Plan and implement approved construction and fit-out projects in accordance with Government priorities • Pay agreed dividend from the operations of the overseas owned estate to the Government • Achieve a rate of return on investment commensurate with risk factors in the overseas environment and the nature of the property • Achieve a management expense ratio consistent with external industry benchmarks Overview The department’s Overseas Property Office (OPO), which is responsible for managing all aspects of the Australian Government’s overseas owned property estate, continued to provide accommodation for all government agencies represented at overseas posts. Our work covered the construction, refurbishment and maintenance of embassy buildings and the provision of staff accommodation. The department applied sound commercial practice to all aspects of property management, in accordance with principles outlined in the Australian Government Property Ownership Framework. We maintained the value of the Government’s property assets, paid a dividend to the Government and achieved a management expense ratio consistent with industry benchmarks. We continued our close cooperation with the Department of Finance and Deregulation on the policy framework that governs our work on property issues overseas. The difficult international security environment continued to pose significant challenges in our management of overseas property. The department ensured that new projects in the overseas estate complied with security requirements. We achieved a rate of return on investment commensurate with risk factors in the overseas environment and the nature of the property. 21 3 SECTION 2 The department will manage the Government’s overseas owned estate in an efficient and effective manner. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Provision of accommodation overseas SECTION 2 In 2008–09 the department managed owned properties in 61 locations, valued at $1.717 billion at 30 June 2009. By managing a mix of owned and leased properties, the department met office and staff accommodation requirements of agencies representing the Government’s interests overseas. We consulted closely on overseas property management issues, for example on the provision of suitable office space, with government agencies represented at our overseas posts. The overseas leased estate, comprising property leased from private landlords by the department and other agencies, is funded from departmental appropriations. OPO provides management oversight of the leased estate (see Section 3 for information about the department’s leased estate). Physical management of assets We maintained our program of continuous assessment of overseas property through annual inspections by facilities managers and consultation with post management and attached agencies. In accordance with industry standards, the department determined priorities for upgrading and refurbishing properties under a five-year rolling program for the owned and leased estates approved annually by the senior executive. Acquisition and disposal of properties was implemented in accordance with the Australian Government Property Ownership Framework and the provisions of the Lands Acquisition Act. We developed and managed significant construction and refurbishment projects in the overseas owned estate, enhancing its quality and long-term value (see output 4.2 for information on these projects). Portfolio condition The department assessed the overall condition of the overseas owned property estate in 2009 as good measured against industry-based benchmarks. New construction works and refurbishments carried out by the OPO, cyclical maintenance and compliance programs have continued to improve the condition of the estate. Tenant satisfaction OPO assesses tenant satisfaction with the delivery of property management services by United Group Services Pty Ltd (UGL). The performance of UGL was assessed as satisfactory throughout the year. The department ensured that the service provider maintained close liaison and effective working relations with tenants and that property management services were delivered to agreed standards. 214 OUTPUT 4.1 property m anagem ent Financial management of assets Return on investment The rate of return on investment on the overseas owned estate was 8.66 per cent in 2008–09. Management expense ratio The management expense ratio indicates the relationship between costs of management and value of the estate. For 2008–09 the ratio was assessed at 1.353 per cent. Annual dividend The department paid to the Government a dividend of $24.731 million from the operations of the overseas owned estate in 2008–09, as agreed between the Minister for Foreign Affairs and the Minister for Finance and Deregulation. Property divestment The department returned $7.998 million from property divestment proceeds. Outlook We will continue to manage a significant construction program in the overseas property estate in 2009–10. We will maintain our program of regular post inspections and assessments to ensure that the value of the estate is maintained and enhanced in compliance with appropriate standards. We will be mindful of our objectives in management of the owned estate through prudent operation of the overseas property Special Account. 21 5 SECTION 2 The department manages the overseas owned estate through the operation of a Special Account established by the Minister for Finance and Administration in 2002 and separate from the department’s budget appropriations. Revenue is derived from commercially based rents paid by agencies that occupy Government-owned property overseas. Our management of the overseas owned estate achieved a rate of return commensurate with risk factors in the overseas environment and the nature of the property. We also achieved a management expense ratio consistent with external industry benchmarks and paid an agreed dividend to the Government. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Output 4.2 SECTION 2 Contract management The department will ensure the efficient and effective contract management of the overseas owned estate. Key Performance Indicators 2008–09 Target • Effective management of the United Group Limited contract for the provision of outsourced property services to the overseas estate • Implement successfully the new contract with United Group Limited and establish an agreed operational model • Efficient and effective management of construction project contracts in the overseas estate • Manage construction project contracts effectively to meet performance and cost targets Overview The department’s Overseas Property Office (OPO) made use of a wide range of specialist contracted services in managing the overseas property estate, including project design, management and construction, property purchase and disposal, audit and legal. Service providers were selected in accordance with government tendering and contracting procedures. We successfully managed our new four-year contract with United Group Limited for the provision of property services. The department’s management of our substantial construction program was efficient and effective. A key achievement in 2008–09 was the successful completion of key construction projects in the overseas estate, in particular the opening of the new chancery in Cambodia. Management of construction projects We managed a varied construction program in the overseas owned estate throughout 2008–09. New chanceries were completed in Amman and Phnom Penh, as were refurbishment works on the High Commission in Kuala Lumpur. Works continued on the construction of staff apartments at our embassy in Baghdad. Preparatory work began on refurbishment of staff apartments in Tokyo. Acquisition of land for construction of a new chancery and staff apartments in Jakarta was completed. We signed a contract for the design of the Jakarta chancery with international architects Denton Corker Marshall in May 2009. This major project was referred by Parliament to the Joint Standing Committee on Public Works for consideration in June 2009. Land purchase in central Jakarta for this purpose was completed in 2009. 216 O u t p u t 4. 2 Contract m anagem ent SECTION 2 Executive Director, Overseas Property Office, Mr Peter Davin (right), with Director of Denton Corker Marshall, Mr John Denton, at the signing of the contract for the design of the new Australian Embassy complex in Jakarta, on 29 May 2009. In addition to projects in the owned estate, OPO completed work on new leased chancery offices in Belgrade, Madrid and Tel Aviv, and work commenced on leased office relocation and fit-out in Abu Dhabi, Nicosia, Seoul and Stockholm. Number of project contracts managed OPO completed eight projects in the overseas owned and leased estate, and had oversight of five projects under construction in the owned and leased estate. OPO managed preliminary and design works for 15 properties approved for relocation or refurbishment. In accordance with its obligation to maintain the long-term value and condition of the overseas estate, and to meet security and other requirements, OPO undertook feasibility studies for possible or prospective future works in a number of other locations. 21 7 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 2 New chancery opens in Phnom Penh Phnom Penh embassy staff moved into new office accommodation on 29 June, with the completion of construction and fit-out of the new chancery. This project was one of the most significant construction works delivered by the Overseas Property Office in 2008–09. Australian firm Bligh Voller Nield were the architects with the main construction completed by Leighton Contractors Asia. Works were completed in May 2009 with an impressive safety record of over 1.3 million man-hours logged without accident. The new building houses Australia-based staff of the Department of Foreign Affairs and Trade, the Australian Agency for International Development, the Department of Immigration and Citizenship, the Department of Defence and the Australian Federal Police. The new three-storey chancery provides a functional and efficient work space and is built to appropriate security and environmental standards so that it provides a pleasant and secure environment for staff and visitors. It is conveniently located next door to the Cambodian National Assembly and to the Ministry of Foreign Affairs and International Cooperation. Visitors to the chancery will notice immediately the large sacred bodhi tree at the front entrance. The bodhi tree has particular religious significance to all Buddhists, including Cambodians, and is generally only planted in public buildings or temples. This mature tree was on the original block of land purchased for the chancery. Because of its significance, considerable efforts were made to protect the tree during construction and it now forms the centrepiece of the garden, which combines local tropical plants with design elements of wood and stone. A view of the new Australian Embassy in Phnom Penh completed in May 2009. 218 O u t p u t 4. 2 Contract m anagem ent Outsourced property services contract Under the contract UGL provides services to the owned estate like repairs and preventive maintenance of plant, equipment and buildings. Services provided for leased chanceries and leased head of mission and head of post residences include, for example, annual property inspections and technical advice on essential services, building safety and compliance. UGL maintains a 24-hour helpdesk service to receive and respond to problems reported by staff overseas. A total of 5870 calls were made to the UGL call centre, with 93 per cent of calls responded to within indicated response times for successful service delivery. Contractual outcomes OPO successfully managed the implementation of the new contract with UGL through a program of mobilisation briefings at regional posts attended by posts’ senior administrative officers and locally engaged property managers, and through constructive engagement with UGL in Canberra. The department ensured that the service provider maintained close liaison and effective working relations with tenants and that property management services were delivered to agreed standards. The performance of UGL is measured against contractual indicators relating to financial and business processes, tenant satisfaction, portfolio condition, divestments and capital works. Overall, the contract delivered good outcomes. Each year OPO measures tenant satisfaction with the delivery of property management services by UGL and this measure for 2008–09 was satisfactory. Outlook In 2009–10 we will continue to manage substantial commercial contracts to deliver a wide range of project and property management services in the overseas property estate. 21 9 SECTION 2 We began a new four-year contract with United Group Services Pty Ltd (UGL) in July 2008 and established agreed operational arrangements for the provision of an expanded range of property, facilities management and finance services in the overseas property estate. This included expansion of the on-site facilities management network with additional positions in South America, Africa and the Middle East. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The department’s NAIDOC Week Reception featured a performance by Mr Geoffrey Gurrumul Yunupingu (centre), pictured with the Indigenous Employees Network, and was attended by members of the diplomatic corps and departmental staff, in July 2008. Photo: Mark Graham Australian High Commissioner to Mauritius, Ms Cathy Johnstone, with children from a local school for the disabled in June 2009. The High Commission funded the construction of an extra classroom and upgrade to their woodwork department, including the purchase of tools and the building of a store room for their tools and wood. Opposite » The department’s 2008 Corporate and Financial Management Trainees, who are training to be corporate policy specialists, with the then Secretary, Mr Michael L’Estrange AO, on 3 September 2008. Photo: Auspic 220 CORPORATE MANAGEMENT AND ACCOUNTABILITY Section 3 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Corporate management and accountability Overview Corporate governance External scrutiny SECTION 3 Management of human resources Management of financial resources 222 Cor p orat e Man ag e m e n t | Overvi ew Overview The department demonstrated strong and flexible resource management in its timely responses to the Government’s new policy initiatives and budget priorities. These included the International Commission on Nuclear Non-Proliferation and Disarmament, Pacific engagement, the United Nations Security Council campaign and new policy positions to manage people smuggling and Afghanistan issues. Working with the Department of Finance and Deregulation, we undertook a ‘root and branch’ review of the adequacy of the department’s resources. The work of the review was considered in the development of our 2009–10 budget. Corporate governance The department’s achievement of performance outcomes has been underpinned by a robust institutional governance framework. Senior executive The department’s senior executive consists of the Secretary and five deputy secretaries. The senior executive delivered strong leadership and strategic direction for the department in its pursuit of policy goals, and enhanced the supporting corporate governance framework. The Secretary in the 2008–09 reporting period, Mr Michael L’Estrange AO, provided rigorous oversight of all significant foreign and trade policy and corporate management issues, and decided all placements for senior executive staff. The five deputy secretaries supported the Secretary through their management of the department’s 24 work units (see Figure 2 for our organisational structure and the deputy secretaries’ areas of responsibility). The deputy secretaries represented the Government at high-level meetings in Australia and overseas. They also chaired key corporate governance bodies. Management mechanisms The senior executive held weekly meetings, chaired by the Secretary, to consider foreign and trade policy as well as corporate issues. Representatives from key areas also attended as appropriate to ensure effective coordination within the department and the portfolio more broadly. Regular attendees included the heads of Corporate 223 SECTION 3 In response to the Government’s new workplace legislation, the department made appropriate transitions from Australian Workplace Agreements to agreements under section 24(1) of the Public Service Act 1999. We negotiated a new Collective Agreement, which included substantial revisions to our performance management system and new arrangements to manage flex-time and time-off-in-lieu provisions. The transition to an upgraded version of our human resource management information system was also achieved with limited disruption to payroll and HR functionality. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Management Division, Diplomatic Security, Information Management and Services Division, and Executive, Planning and Evaluation Branch; the Chief Finance Officer; and, where appropriate, the Director General of AusAID and the Deputy Chief Executive Officer of Austrade. The senior executive and individual deputy secretaries met the Minister for Foreign Affairs, the Minister for Trade and the parliamentary secretaries regularly to discuss policy and corporate issues. SECTION 3 The department’s Audit and Risk Committee (ARC) provides independent assurance and assistance to the Secretary and senior executive on the department’s risk, control and compliance framework, and its external accountability responsibilities. The committee is chaired by a deputy secretary not directly responsible for overseeing the Corporate Management Division. In 2008–09, the ARC met five times and issued a revised Internal Audit Charter. Recurring themes considered by the ARC included: reviewing the department’s risk management processes and business continuity planning; reviewing outcomes from the internal audit program, including ensuring post audit recommendations were implemented; and ensuring the effectiveness of control self-assessment at posts. The ARC also oversaw the implementation of a plan of action endorsed by the senior executive arising from the external quality assurance review of internal audit. In addition, the ARC provided a recommendation to the Secretary in relation to his sign-off of the Certificate of Compliance process. Our Ethics Committee meets three times a year to oversee and make recommendations on the development and implementation of the department’s conduct and ethics policy. The committee has an important responsibility to promote the highest standards of conduct and ethics within the department. Chaired by the deputy secretary responsible for corporate management issues, the committee comprises 12 members from various staffing levels and areas within the department. In 2008–09, the Ethics Committee assisted in the biennial update of the department’s fraud control plan, oversaw improvements to ethics-related training and to ethicsrelated aspects of the new performance management system, and implemented the Government’s Lobbying Code of Conduct in the department. The Workplace Relations Committee is the primary consultative forum for management and staff representatives to discuss work-related issues. The deputy secretary responsible for corporate management issues chairs the committee. Under the terms of the department’s Collective Agreement, membership includes both representatives from management areas and elected staff representatives. The Association of Foreign Affairs and Trade Employees, the Community and Public Sector Union, the Australian Manufacturing Workers’ Union and the Media, Entertainment and Arts Alliance are also represented on the committee. The committee’s discussions during 2008–09 led to improvements in the postings and placements processes and enhanced staff training and career development opportunities. The committee also contributed to the streamlining of departmental work practices to support the work–life balance of staff. 224 Co r p o rat e Ma n ag e m e n t | Corporate governance Other senior management meetings and mechanisms The Secretary met division heads every week to communicate the department’s foreign and trade policy and corporate priorities. In turn, division heads disseminated the key messages from these meetings to staff. The Secretary also held policy planning meetings with senior executive staff to discuss priority or emerging issues as required. The Secretary communicated with staff through a monthly message which outlined strategic and corporate priorities and other issues. This message augmented other mechanisms such as weekly meetings with division heads, administrative circulars and the department’s intranet and staff newsletter, DFATNEWS. Our overseas network remained engaged with, and was kept informed of, policy and corporate initiatives through: • periodic regional heads of mission/post meetings and consultations • periodic visits by officials from Canberra, at times in conjunction with ministerial or senior officials’ meetings • post liaison visits led by a deputy secretary • regional management conferences attended by senior representatives of the Corporate Management Division and Diplomatic Security, Information Management and Services Division • policy and administrative guidance delivered through administrative circulars. Evaluation and planning The department’s performance was evaluated throughout the year to ensure resources were directed most effectively to support the Government’s foreign and trade policy goals. All divisions, overseas posts and state and territory offices were involved in a series of departmental planning and review processes. The department’s performance expectations and planned use of resources were outlined in the department’s Portfolio Budget Statements, which are tabled in Parliament as Budget-related papers. Divisional evaluation reviews are conducted each year in July/August, with a mid-term review in February. These reviews enable the senior executive to evaluate the performance of each division and to determine or refine divisional priorities for the period ahead. The Budget Allocation Review (BAR) and the Capital Management Plan (CMP) are the primary mechanism through which decisions are made on allocation of funding within the department. Work units both in Australia and overseas have the opportunity to bid for funds through the BAR/CMP and mid-term BAR/CMP each year. Bids are considered by the senior executive. This consolidated process allows for strong budget planning and expenditure forecasting, and ensures the department’s internal processes are aligned with the Government’s Budget timetable. BAR/CMP meetings were held in June 2008, with mid-term BAR/CMP meetings in December 2008. 225 SECTION 3 • weekly key messages briefs distributed to all posts and regular formal and informal channels of communication with divisions in Canberra DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Each year, we evaluate the performance of overseas posts over the previous 12 months through our post evaluation reports process. This process is the central mechanism for ensuring work at posts is focused on the Government’s priorities. Posts’ contributions to policy outcomes and the quality of post management are assessed. Priorities for each post are set for the forthcoming year. Post evaluation feeds into the senior executive’s appraisal of the performance of individual heads of mission. SECTION 3 A key part of these evaluations is incorporating the views of other departments and agencies. As for previous years and as suggested by the ANAO in its 2004–05 audit on the Management of bilateral relations with selected countries, in 2008–09 we invited comment from 48 departments and agencies, and also requested that they consult relevant bodies within their portfolios. We sought assessments of posts’ performance towards meeting the Government’s policy objectives and feedback on operational issues. All agencies responded to our request and comments were very positive, indicating overall that our overseas network was successful in meeting whole-of-government objectives. State and territory offices are reviewed at the end of each financial year. This evaluation focuses on key areas including support to ministers, liaison with the local consular corps, business liaison programs and trade advocacy and outreach activities. The assistance each provided for major meetings, notarial services and office administration is also taken into account. In 2008–09, deputy secretaries led small teams to four posts—Brasilia, Mexico City, Dhaka and Colombo—to conduct post liaison visits (PLVs) to assess at first hand each post’s performance against agreed objectives. Internal audit Internal audit forms an important part of the department’s governance framework, providing an integral contribution to governance, risk management and control. Internal audits presented to the Audit and Risk Committee in 2008–09 included: • 13 post compliance audits • one state office compliance audit • superannuation delegations audit (annual requirement) • our handling and storage of highly sensitive national security material (annual requirement) • ongoing compliance audits of divisional recordkeeping practices • performance audit of the Language Studies Unit • performance audit of departmental tendering within Australia • input to corporate management review of medical clinics at post • input to corporate management review of social clubs at post. All recommendations arising from these audits were either satisfactorily addressed during the year or were in the process of being addressed. Refinements were made to the 226 Co r p o rat e Ma n ag e m e n t | Corporate governance control self-assessment audit tool for post finance managers to ensure it continued to be focused on risk. Conduct and ethics The department has a unit dedicated to investigating allegations of fraud and misconduct, promoting the Australian Public Service (APS) Values and APS Code of Conduct and providing conduct and ethics training. The 2008 findings of the annual Australian Public Service Commission employee survey verified that the awareness of our staff of both the APS Values and APS Code of Conduct and suspected breach reporting procedures was higher than the APS average. The survey also found that a higher percentage of respondents in the department compared to other APS agencies regarded the behaviour of their colleagues, supervisors and senior managers as in accordance with APS values. Staff were regularly reminded of their responsibilities through the department’s conduct and ethics awareness program. The program included training, policy circulars and briefings on overseas post-specific conduct and ethics issues for heads of mission, deputy heads of mission and senior administrative officers. In addition to the APS Values and APS Code of Conduct, the department obliges employees posted overseas to abide by our own Code of Conduct for Overseas Service for Australia-based staff, which aims to address the department’s significant overseas representational role. Countering fraud The department’s fraud prevention, detection, investigation, reporting and data collection procedures and processes meet the specific needs of the department and comply with Commonwealth Fraud Control Guidelines. Our 2008–10 fraud control plan is focused on raising awareness among staff through fraud prevention training, fostering an ethical and professional working environment aligned with the APS Values and APS Code of Conduct and maintaining strong internal control and audit procedures that reduce fraud risks. Our fraud and misconduct investigators all hold Advanced Diplomas of Government (Fraud Control Management) which is the Attorney-General’s Department’s recommended qualification for Commonwealth employees involved in managing fraud prevention, detection and investigation activity. 227 SECTION 3 We implemented a number of new policies aimed at ensuring staff remain informed of best ethical practices and emerging ethical issues in the public sector. The Government’s Lobbying Code of Conduct and understanding the responsibility to report extraterritorial offences by Australians were among issues addressed. We joined the Ethics Contact Officer Network (ECONET) at its inception in May 2009. The network plays a key role in enhancing ethics and accountability in the Commonwealth public sector. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 In accordance with the Public Service Act 1999, we have appropriate procedures in place to ensure that Australia-based staff who report breaches of the APS Values and APS Code of Conduct or the department’s Code of Conduct for Overseas Service are protected from the threat of reprisal and that allegations are investigated fairly. Procedures are also in place to protect locally engaged staff. Risk management and business continuity planning SECTION 3 The department introduced new approaches to strategic management of risk that aim to enhance corporate governance and assurance processes and to ensure that current and emerging risks are appropriately identified and addressed. Improved integration of risk management into existing corporate governance mechanisms and the establishment of a critical risk list were among the new measures. The Audit and Risk Committee has responsibility for risk management and business continuity planning. We also provided a submission to the annual Comcover risk management benchmarking survey. We began a comprehensive review of the department’s business continuity management and planning. To achieve organisational consistency, we developed and instituted standard business continuity templates for use by our overseas missions, state and territory offices, and Canberra work units. We also established management procedures for the reporting of incidents that identified a single point of contact for all work areas in Australia and overseas in the event of an unplanned interruption to our services (outage). Improved escalation procedures were introduced to ensure the department’s response to a sudden outage is properly coordinated. Portfolio coordination As the lead agency in the foreign affairs and trade portfolio, the department worked closely with portfolio agencies to deliver effective coordination and consistency of objectives. In addition to routine consultation at the working level, we held portfolio coordination meetings at deputy secretary-level with the executive director of Austrade (two meetings), and heads of AusAID (five meetings) and ACIAR (two meetings) to discuss strategic and corporate issues. More frequent meetings with AusAID, including separate meetings on corporate and policy issues, reflected the need for close inter-agency alignment in our aid–foreign/trade policy priorities. The department was also represented at the deputy secretary-level on the Development Effectiveness Steering Committee (DESC) charged with strengthening wholeof-government coordination of the aid program and playing an advisory role to government on overseas development assistance strategy and budget proposals. Whole-of-government coordination Effective whole-of-government coordination is essential to the department’s policy and organisational work. We worked closely with a wide range of other agencies to achieve whole-of-government objectives, including in hosting major international meetings, 228 Co r p o rate Man ag e m e n t | E xternal scruti ny in responding to consular crises, in regional counter-terrorism cooperation, and in coordinating policy approaches to bilateral and multilateral trade negotiations. Whole-of-government coordination at our overseas posts is crucial to their operations, given the increasing numbers of attached agency staff. We highlighted the importance of the department’s whole-of-government approach by including it as a core professional requirement in performance management templates and in departmental training programs. External scrutiny The Auditor-General tabled in Parliament the following reports by the Australian National Audit Office related to the department’s operations: Report No.1: Employment and Management of Locally Engaged Staff Report No.13: Government Agencies’ Management of their Websites This audit involved the department and two other agencies. Particular attention was given to the audited agencies’ website purposes, risk management and planning, policies, content management procedures, and website performance monitoring and reporting. Report No.14: Audits of the Financial Statements of Australian Government Entities for the period ended 30 June 2008 Financial statement audits are an independent examination of the financial accounting and reporting of public sector entities. This report complements the interim phase report and provides a summary of the final results of the audits of the financial statements of all Australian Government entities, including the Consolidated Financial Statements for the Australian Government. Report No.25: Green Office Procurement and Sustainable Office Management This cross-agency audit of 63 government agencies assessed their progress in achieving better practice in green office procurement and sustainable office management. Report No.42: The Interim Phase of the Audit of Financial Statements of General Government Sector Agencies for the Year Ending 30 June 2009 The interim audit of agencies related to agencies’ financial reporting responsibilities, and an examination of relevant internal controls, including information technology system controls. 229 SECTION 3 The objective of the audit was to assess the effectiveness of our employment and management of locally engaged staff at Australia’s overseas missions. In particular, the audit examined arrangements for: planning and risk management; guidance and training; recruitment, engagement and employment of locally engaged staff; and performance management. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Courts and administrative tribunals We were involved in a number of legal matters during the year (see Appendix 7). There were no decisions that had a significant legal impact on the operations of the department. Ombudsman The Commonwealth Ombudsman investigated 31 approaches/complaints with respect to the department’s activities in 2008–09 (down from 36 in 2007–08), making two informal findings of administrative deficiency (down from seven in 2007–08). SECTION 3 Privacy No reports were served on the department under section 30 of the Privacy Act 1988 (the Privacy Act), nor were there any determinations made by the Privacy Commissioner relating to the actions of the department under sections 52 or 53 of the Privacy Act. No public interest determinations were sought from the Privacy Commissioner under section 72 of the Privacy Act. However, the department has proposed to the Office of the Privacy Commissioner changes to Public Interest Determination 7, issued under section 72 of the Privacy Act. The proposed changes would provide greater scope for the department’s consular staff to contact next of kin and authorities in whereabouts enquiries and to share information with medical staff in hospitalisation cases when assisting Australians abroad. In August 2008, the Secretary issued an Administrative Circular, ‘Personal Information— Obligations under the Privacy Act 1988’, reminding staff of their obligations when handling personal information. Consular staff at overseas posts were provided with more guidance on privacy issues that arise when assisting Australians abroad with the launch of the revised Consular Handbook. Five complaints were made directly to the department this year. We concluded our investigations into two of these complaints, finding no breach of privacy occurred in relation to both matters. We are continuing to investigate the other three complaints. We concluded our investigation into one complaint made in the previous year, finding a breach of privacy occurred. We offered an apology to the complainant. We initiated investigations into two possible breaches of privacy by the department this year. We concluded our investigation into one matter, finding a breach of privacy had occurred and we provided an apology to the individual. We are continuing our investigations into the other matter. The Office of the Privacy Commissioner (OPC) completed investigating one complaint it received in 2007–08, finding that the department had handled the matter appropriately and agreeing that the department had not interfered with the complainant’s privacy. The OPC is investigating the other complaint it received in 2007–08 where the department had found no breach of privacy occurred. 230 Co r p o rat e Man ag e m e n t | H U M A N R ESO U RC ES In June 2008, the department made a submission to the OPC on the draft Guidelines for Personal Information Security Breach Notifications. We also participated in the OPC’s government wide survey on ‘Portable Storage Devices’. Legislation The process for all portfolio-related legislation has been managed effectively. Amendments to the Export Market Development Grants Act 1997 made by the Same-Sex Relationships (Equal Treatment in Commonwealth Laws—General Law Reform) Act 2008 began on 10 December 2008. Amendments to the Trade Representatives Act 1933 made by the Same-Sex Relationships (Equal Treatment in Commonwealth Laws—General Law Reform) Act 2008 began on 10 December 2008. Minor amendments were made to a number of Acts we administer by the Statute Law Revision Act 2008, which commenced operation on 4 July 2008. We provided input to legislation managed by agencies within the portfolio and to legislation managed by other agencies that affected foreign affairs and trade portfolio legislation. Compensation for detriment caused by defective administration Thirteen cases were lodged under the compensation scheme for detriment caused by defective administration. Eight cases were resolved during the year (including three from previous financial years), resulting in five payments made from administered funds. In three cases, compensation under the scheme was found not to be warranted. Eight cases (including one from the previous year) remained in progress at 30 June 2009. Management of human resources We deployed staff to meet shifting policy priorities—for instance, in response to the Government’s announcement of new positions overseas to focus on people smuggling and Afghanistan. Resources devoted to trade issues were managed flexibly to ensure effective coverage of our interests in the World Trade Organization, free trade agreement negotiations and APEC activities. We established a secretariat to support the work of the International Commission on Nuclear Non-Proliferation and Disarmament, a taskforce to coordinate the campaign to secure a non-permanent seat on the United Nations Security Council and a new unit to support the work of the Prime Minister’s envoy, Mr Richard Woolcott, on the Asia Pacific community initiative. 231 SECTION 3 We facilitated the enactment and amendment of a number of regulations and determinations. Among them were regulations to implement Australia’s obligations under United Nations Security Council resolutions to impose sanctions upon several countries and regulations on diplomatic and consular privileges and immunities. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Several small teams were created to implement the Government’s Pacific Engagement Strategy, including support for the Pacific Seasonal Worker Pilot Program and PACER Plus free trade negotiations in the Pacific. We also responded quickly to consular crises. Additional staff have been deployed since September 2008 to assist with kidnapping cases in Africa. Various consular emergencies, such as the Mumbai bombings, the airport disruptions in Thailand and a nightclub fire in Bangkok, required the activation of call centres in Canberra and overseas, as well as the deployment of staff on short-term missions to these locations. The Embassy in Beijing was supplemented to support a heightened visits, logistics and consular workload at the time of the Beijing Olympics. Staff were also sent to Mexico City and Singapore to assist Australians affected by the outbreak of H1N1 influenza. We again sent a significant support team to help manage the Anzac Day commemoration in Gallipoli. SECTION 3 Workforce planning, staff mobility and retention The department responded to the Government’s savings measures by slowing the pace of recruitment in the first half of 2008. This helped achieve staffing reductions involving the withdrawal of 25 positions overseas and 18 positions in Canberra. The reductions in staffing levels were accommodated through natural attrition. Having met the Government’s savings requirements we resumed our normal pace of recruitment. We will continue to meet our staffing needs through regular bulk recruitment processes at all levels as well as recruiting trade policy, legal, accounting, IT, personal assistants and other specialists. In 2008–09, 122 ongoing staff separated from the department, down from 149 in 2007–08. Human resource management information system In July 2008 the department upgraded its human resource management information system, PeopleSoft. The new system improved payroll processing and enhanced electronic aspects of human resource management. Currawong Childcare Centre As part of our commitment to EEO principles and to helping staff achieve a reasonable work–life balance, we provide on-site childcare in the R G Casey Building. The Currawong Childcare Centre, established in 1997, is managed by a not-for-profit organisation that provides 90 long-day care places for babies to preschoolers. Recruitment Our recruitment and selection processes are based on merit and the APS Values as set out in the Public Service Act 1999. In 2008–09, we completed 55 recruitment processes resulting in 259 offers of employment at all levels and covering generalist and specialist 232 Co r p o rat e Man ag e m e n t | H U M A N R ESO U RC ES positions such as accountants, lawyers, economists, information technology officers, personal assistants and physical security managers. Forty graduate trainees and eight corporate and financial management trainees (CFMT) started work in 2009. These graduates had qualifications in a variety of disciplines including arts, economics, law, accounting, public policy and social science, reflecting our need for a broad range of skills and experience. They also brought skills in a variety of languages such as Arabic, French, Indonesian, Japanese, Mandarin and Spanish. Our 2010 graduate recruitment program attracted a higher number than usual of wellqualified applicants: 2399 applications were received for the graduate trainee intake and 220 for the CFMT intake. Workplace diversity Two signature events in our workplace diversity calendar were NAIDOC Week in July and International Women’s Day in March. We commemorated NAIDOC Week with a traditional flag-raising ceremony and an inaugural whole-of-government reception, co-sponsored with the Australian Public Service Commission. Award-winning singer-songwriter Geoffrey Gurrumul Yunupingu performed at the reception. Forty-three posts also held events to celebrate NAIDOC Week. The Embassy in Dublin, for example, supported Liyarn Ngarn, a concert featuring performances by Archie Roach, Ruby Hunter, Amy Saunders, Bart Willoughby, Dave Arden and Dan Sultan. We celebrated International Women’s Day on 8 March 2009 with a range of activities throughout our overseas network and state and territory offices. These events aimed to recognise and promote the contributions women make to society in Australia and globally. We continued our participation in APS-wide initiatives to promote workplace diversity, Indigenous employment and enhanced employment opportunities for people with disabilities. 233 SECTION 3 Our Workplace Diversity Program promotes a culture of professional behaviour and encourages relationships based on respect, equity, personal courtesy and inclusion. It also works to eliminate bullying, harassment and discrimination. The program emphasises the importance of all employees (including locally engaged staff) achieving an appropriate balance of work, family and cultural responsibilities that are inclusive, secure and rewarding. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Personal Profile: SECTION 3 Annie Hildebrand Annie Hildebrand (left) joined the Fiji section in the Pacific Division in February 2009 as part of the department’s graduate trainee program. Annie worked with the Australian High Commissioner to Fiji, Mr James Batley (right), as the liaison officer for his mid-term consultations. She worked with New Zealand counterparts to assist with the coordination of policy positions on Fiji, and with the Department of the Prime Minister and Cabinet, AusAID, the Treasury and the Australian Federal Police to assist with the coordination of a whole-of-government response to developments in Fiji. Graduate trainees undertake a two-year in-house training program consisting of four work placements to build their bilateral, trade, multilateral and corporate policy skills. This is supplemented with professional skills training and academic gap-filling courses as required. The program is designed to enhance diplomatic skills and equip the graduate trainees to undertake the full range of duties overseas, including economic and political reporting, advocacy and representation. ‘The department’s graduate training program has given me practical experience of the challenges inherent in advancing our national interests in a region of political and strategic significance to Australia.’ 23 4 Co r p o rat e Man ag e m e n t | H U M A N R ESO U RC ES Reconciliation Action Plan Our Reconciliation Action Plan (RAP) 2007–2010 aims to contribute to Australia’s National Strategy of Action, the overarching objective of which is closing the 17-year life expectancy gap between Indigenous and non-Indigenous Australians. The RAP reflects our Indigenous Recruitment and Career Development Strategy 2007–2010, which seeks to improve recruitment and retention rates of Indigenous staff and ensure these staff maximise their potential for a successful career in the department. The RAP also promotes awareness of Indigenous Australia within the department. The plan is guided by the APS Employment and Capability Strategy for Aboriginal and Torres Strait Islander Employees. Commonwealth disability strategy We met our responsibilities under the Disability Discrimination Act 1992, the Workplace Relations Act 2006 and the objectives in the Management Advisory Committee report on Employment of People with Disability in the APS, in accordance with the Commonwealth Disability Strategy Performance Reporting Framework. We are committed to equity in employment and the elimination of harassment and discrimination of employees with a disability. Our 2006–09 Collective Agreement and human resource policies set out mechanisms to achieve Commonwealth Disability Strategy objectives. We continued to develop appropriately tailored individual employee programs designed to: foster reasonable adjustments, behaviours, attitudes, systems and knowledge; successfully engage with people with a disability as employees; and implement proactive strategies to attract and retain talented people with a disability. As at June 2009, 32 staff identified as having a disability. Our Workplace Diversity Unit and Workplace Diversity Contact Officers in Canberra and in our overseas network worked cooperatively to promote continuing awareness of the needs and contributions of employees with disabilities. Such needs were also reflected in our training and development programs, which provided information on policies and programs addressing disability issues. There were no formal grievances during the year relating to disability under the Workplace Diversity Program. Mechanisms we provided to receive feedback and grievances from internal and external sources included the Collective Agreement, the Workplace Relations Committee and the network of Workplace Diversity Contact Officers. 235 SECTION 3 We maintain informal and formal consultative mechanisms through the Indigenous Employees Network and the Indigenous Task Force. These play an important role in establishing relationships and dialogue within the department on a range of Indigenous issues. The Indigenous Task Force assists with the recruitment, career development and retention of Indigenous employees and promotes awareness of Indigenous Australia within the department. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Training and development We provided a range of induction, management, leadership, policy skills and overseas training programs. We also delivered extensive and specialised training to enhance the technical skills of staff who work in the Australian Passport Office and the Diplomatic Security, Information Management and Services Division. Staff had access to over 120 courses and workshops, including 14 offered for the first time in 2008–09. The average number of training days per employee over the year was 9.6 days, well above the target of five days per year required under the department’s training and development strategy. All training delivered by the department was evaluated to ensure effectiveness and relevance. SECTION 3 Work started on the evaluation of a range of online learning products, including e-learning and virtual classroom technologies to provide development and distance education options for staff located overseas or in state and territory offices. Trainee programs In February 2009, 40 graduate trainees commenced a two-year training program, up from 29 in 2007–08. The program consisted of four work placements to build the trainees’ skills in bilateral, trade, multilateral and corporate policy. The placements are supplemented with professional skills training, policy courses and academic gap-filling courses as required. The training program is designed to develop diplomatic skills and to equip the graduate trainees to undertake the full range of duties overseas, including economic and political reporting, advocacy and representation. Eight corporate and financial management trainees joined the department in February 2009 (the same number as last year). Recruited with a minimum of a bachelor’s degree minor in accountancy, they are trained to be corporate policy specialists. In their two-year training program they complete eight workplace rotations in financial management, audit, consular and post management issues. The trainees undertake professional skills training and study towards a Certified Practicing Accountant or equivalent qualification. After approximately two years they can expect to be posted overseas in an administrative capacity. The two-year Administrative Development Program provides a pool of skilled staff to fill administrative positions. This program is offered to employees at the APS2 to EL1 levels of the department. In 2008–09, 17 staff participated in the program. We assisted five cadets with their tertiary studies through the Indigenous Cadetship Program. Three of the cadets completed the program and started work in the department and one cadet undertook a twelve-month overseas university exchange placement from July 2008 to July 2009 as part of the studies component of the program. A further four cadets joined the department in March 2009. Indigenous Cadetship Program graduates undertake professional training and four work placements over a two-year period before being assigned to positions in Canberra or overseas. 236 Co r p o rat e Man ag e m e n t | H U M A N R ESO U RC ES Personal Profile: Kimberly Radford Kimberly joined the department as an Indigenous Cadet in 2005 while she undertook a combined degree in Law and Communications. On completion of her studies, Kimberly joined the department full-time as an Indigenous Cadetship Program Graduate and is undertaking a two-year program of work placements across four distinct areas of the department—bilateral, multilateral, trade and corporate. ‘I have enjoyed the opportunities afforded by the Indigenous Cadetship Program to contribute to the policy-making process, to experience a broad cross-section of the department’s work, and to undertake training to further develop my professional skills. In the future I hope to utilise these skills and experience to represent Australia at an overseas mission.’ Studies assistance Our Studybank scheme provided leave and financial assistance to 58 staff to complete academic courses in areas relevant to the department’s work (up from 57 in 2007–08). This included studies in diplomacy, international relations, foreign languages, international law, public policy, accounting and financial management, and business administration. Language training We continued to place a high priority on training staff in languages that reflect Australia’s foreign and trade policy interests and consular priorities. Over the year, 88 officers undertook long-term language training in Australia and overseas (up from 75 in 2007–08). A further 55 undertook short-term ‘survival’ language training of four weeks in preparation for their postings (compared to 72 in 2007–08). We also provided ‘survival’ language 237 SECTION 3 Initially placed in the United States Branch, Kimberly was involved in a wide range of US political, strategic and trade related issues. The corporate management rotation allowed Kimberly to gain invaluable experience in the department’s Domestic Legal Branch working on complex and sensitive subpoenas, commercial litigation and settlements, privileges and immunities issues as well as passport matters. Kimberly’s trade rotation with the Agriculture and Food Branch in the Office of Trade Negotiations exposed her to a wide range of complex and technical trade issues concerning food and quarantine. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 training to 27 spouses accompanying departmental officers. Total expenditure on language training was over $2.7 million. SECTION 3 We used a range of measures to encourage employees to maintain existing language proficiencies, including through financial rewards (language proficiency allowance) and the provision of immersion courses and regular lunchtime discussion classes. We held five one-week, intensive immersion courses in Arabic, Indonesian, Japanese, Mandarin and Thai which attracted participants from the department and other agencies. Departmental officer Ms Patricia Martino learning Arabic for a posting to Abu Dhabi with her Language Tutor, Ms Loubna Khay, in Canberra, June 2009. Performance management Performance appraisal of our employees is an important component of the department’s human resource strategy. The performance management system sets performance objectives for each employee, provides the key means for evaluation and feedback against these objectives, and is used to identify personal development needs. Generic performance agreements and work-level standards were updated, in consultation with the Workplace Relations Committee, for the 2008–09 performance cycle. These provided more objective measurement standards in the performance management system. The system was also comprehensively reviewed during negotiations on the 2009–10 Collective Agreement and in consultation with staff. A new performance management system will apply from 2009–10. 238 Co r p o rat e Man ag e m e n t | H U M A N R ESO U RC ES Locally engaged staff Locally engaged staff (LES) make a significant contribution to the effective performance of our overseas posts. The department manages the employment of over 3080 LES, over 1500 of whom were employed on behalf of other government agencies. The ANAO tabled a performance audit on the Employment and Management of Locally Engaged Staff on 5 August 2008 which acknowledged the department’s effective management of locally engaged staff. The ANAO report concluded that the department provided sound policy and guidelines which allowed the flexibility to operate in a complex and diverse overseas operating environment and accommodated differences in labour law, local economic factors, currencies, work/performance norms and cultural/religious environments. The department agreed, or agreed with qualification, with the four recommendations made in the report, and is currently addressing them. We managed the migration of LES records into the new departmental human resource management information system, which will provide enhanced workforce planning capabilities. We also provided training on LES and post management issues. Workplace arrangements Consistent with the Government’s workplace relations framework, we use determinations made under section 24(1) of the Public Service Act 1999 to supplement the collective agreement terms and conditions for non-SES staff. We also use these workplace arrangements for new SES staff. Locally engaged staff from a range of overseas posts participating in a Leadership and Development Program in Canberra on 22 October 2008. Photo: Auspic 239 SECTION 3 We reviewed the LES Better Practice Guide which provides overseas posts with comprehensive advice on all aspects of LES employment. The guide is an important tool for ensuring that the policy and employment conditions for LES remain current. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The department is progressively moving staff still covered by Australian Workplace Agreements (AWAs) to section 24(1) determinations as their AWAs expire or the conditions those AWAs provide are overtaken. Remuneration of senior executives SES employees on existing AWAs continued to receive a pay rise of 12 per cent over the nominal three-year duration of these AWAs (up to June 2009). New SES staff who have been placed on determinations made pursuant to section 24(1) of the Public Service Act 1999 received the same pay rise over the course of this financial year as those SES staff on existing AWAs. SECTION 3 Collective Agreement Negotiations took place on a new Collective Agreement as the department’s existing 2006–09 certified agreement expires on 6 July 2009. A one-year agreement will come into effect on 7 July 2009. The new agreement includes a salary package that rolls performance bonuses into base salary, re-bases salaries against key marker agencies and provides a salary increase of 2.8 per cent. It also provides for substantial revisions to our performance management system and new arrangements to manage flex-time and time-off-in-lieu provisions. Non-salary benefits Our staff are entitled to a range of non-salary benefits as offered by both the collective agreement and individual workplace arrangements. These include performance-based bonuses (see Appendix 2) and a range of flexible and family-friendly working practices. Allowances for overseas service are a non-salary benefit available to compensate staff posted overseas for the costs and, in some cases, the hardship conditions, associated with a posting. Staff welfare We support our staff through specialist services provided by the Medical Unit, the Staff Counselling Office and the Family Liaison Officer. The Medical Unit provided a range of medical services to support the department and in particular those employees and their families posted overseas. The unit managed over 75 medical evacuations (up from 70 in 2007–08), including two requiring a medical escort on a commercial flight. We continued contingency planning and monitoring for the risk of pandemic influenza. This planning came into effect in 2009 with H1N1 influenza. We also managed multiple outbreaks of dengue that posed a risk to our posted staff and their families around the world. The Staff Counselling Office provided a comprehensive counselling, training, selection and advisory service to the department. Over 420 Australia-based staff, their families and locally engaged staff received counselling. Counsellors visited 25 posts and provided support following incidents in Pakistan, India and Sri Lanka. 24 0 Co r p o rat e Man ag e m e n t | F I NA NC I A L R ESO U RC ES The staff counsellors fulfilled an important training function, conducting 27 training sessions for staff at posts and 45 training sessions for staff in Australia on stress management, leadership training, security and consular skills, and cultural awareness. They assisted in selection, assessment, monitoring and support of staff at high-risk posts. The Family Liaison Office worked with the Community Liaison Officer network at overseas posts to provide assistance to posted employees and their families on spouse recognition and employment, educational needs of children, cultural adjustment, general living conditions at post and other issues. The Family Liaison Office managed 25 compassionate travel requests and provided logistical assistance to 22 medical evacuations to Australia. Management of financial resources The department’s operations in Australia and overseas are underpinned by our sound and prudent financial resource management framework. The framework includes: • managing our internal and external financial and budgetary processes • supporting and improving our financial management information system • providing comprehensive and timely budgetary performance reports to the department’s managers and senior executive and the Government • developing and monitoring financial management, budgeting and procurement policies • monitoring and refining a system of effective internal controls, including financial delegations • managing our treasury and tax functions • managing the external financial audit process. In the ANAO’s Interim Phase of the Audit of Financial Statements of General Government Sector Agencies for the Year ending 30 June 2009, tabled in Parliament in June 2009, the department was recognised for having effective internal controls in place to ensure good financial management and a sound financial reporting framework. The ANAO found no audit issues of a significant nature in our financial statements. In the 2008–09 Budget, the Government provided additional funding for the department to advance the interests of Australia and Australians internationally, including: • $61.0 million over three years towards Australia’s participation in World Expo 2010 in Shanghai • $25.6 million over two years to continue Australia’s contribution to the international effort to stabilise Afghanistan, bringing the total contribution to this measure to $39.3 million over two years. 241 SECTION 3 Regular consultations with staff on occupational health and safety (OHS) issues were held throughout the year (see Appendix 4). We delivered training modules on OHS, workers’ compensation and rehabilitation, and continued our program of OHS briefings to employees undertaking overseas postings and to new staff as part of orientation training. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The Government also decided to increase application fees for passports. Through the 2008–09 Additional Estimates Budget the Government provided additional funding as follows: • additional $1.9 million to support efforts to promote Australia’s candidacy for a non-permanent seat on the United Nations Security Council for the 2013–2014 term • additional $3.8 million to establish the International Commission on Nuclear Non-proliferation and Disarmament and to support future meetings and outreach • additional $0.5 million for the initial regional consultations phase of the proposal for an Asia Pacific community • additional $1.6 million to progress the Government’s Pacific Engagement Strategy SECTION 3 • additional $12.0 million to meet the ongoing construction and operational costs associated with Australia’s pavilion at the Shanghai World Expo 2010 • additional $1.9 million to contribute to the initial regional Bali Democracy Forum meeting • additional $0.3 million to meet the costs of engaging and supporting Australia’s Special Envoy for Whale Conservation • additional $1.2 million over four years for outreach in support of the Australian-led international non-lethal whale research partnership in the Southern Ocean • additional $11.6 million over four years for the appointment of a resident Ambassador to the Holy See and the establishment of a chancery • additional $19.4 million to fund the purchase of land for an Australian embassy in Kabul, Afghanistan • additional $4.9 million over four years to improve security for staff at the Australian High Commission in Suva, Fiji • additional $6.3 million over four years to improve security for staff at the Australian High Commission in Islamabad, Pakistan • additional $1.4 million over four years for the department’s role in the implementation of the Pacific Seasonal Worker Pilot Scheme • additional $0.2 million for the implementation of Operation Sunlight, the Government’s reform agenda to improve the openness and transparency of public sector budgetary and financial management and to promote good governance practices. Through the Updated Economic and Fiscal Outlook, the Government also provided $26.3 million over four years to improve security for staff at the Australian High Commission in Islamabad, Pakistan. In 2008–09 the department paid to the Consolidated Revenue Fund a dividend of $24.731 million from the Overseas Property Special Account ($25 million in 2007–08). 242 Co r p o rat e Man ag e m e n t | F I NA NC I A L R ESO U RC ES Review of the department’s resources Working with the Department of Finance and Deregulation, we undertook a ‘root and branch’ review of the adequacy of the department’s resources. The work of the review fed into the development of the department’s 2009–10 budget. The budget includes a range of measures which will provide increased resources for the department to enhance its capabilities and strengthen Australia’s overseas diplomatic and consular missions. There have been no other developments or events since 30 June 2009 that have affected or may significantly affect future operations or financial results of the department. Financial management information system Asset management The department manages assets prudently. A rigorous capital funding process has been implemented whereby work units must provide well-argued business cases to seek capital funds. These are assessed twice a year by the senior executive. Concurrently, the senior executive, in addition to receiving monthly reports, reviews the progress of previously approved projects. Managers of high-risk capital projects submit quarterly progress reports to the senior executive. Work areas continually review and update their asset purchasing and disposal needs as part of a five-year asset plan. In 2005–06, the department moved to a five-year rolling cycle for asset revaluations. Under the rolling plan, asset classes are revalued once every five years. The only exceptions are land and buildings, which are revalued every year. Informal reviews and impairment testing of asset classes covered by the relevant Australian accounting standards are conducted annually to ensure asset values are fairly stated. In 2008–09, the artworks asset class was formally revalued under the rolling cycle. Competitive tendering and contracting We collaborated with the Department of Finance and Deregulation on a range of coordinated procurement studies. The department continued to investigate possible procurement synergies with other government agencies. This was undertaken with a view to achieving efficiencies through streamlined procurement processes, leveraging the purchasing scope of combined procurements and taking advantage of volume price discounts. We strategically reviewed our procurement policies and practices during the year. Our involvement in performance reviews (encompassing the tendering stage and contract management role of procurement processes) provided useful insights into current practice. These reviews delivered recommendations, including refinement of procurement guidelines and templates, which will improve departmental processes. 243 SECTION 3 A comprehensive business case was prepared to upgrade the financial management information system, SAP. Work on the upgrade will be carried out over the next two financial years. The business case incorporated significant productivity improvements and enhanced functionality. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Personal Profile: Yushen Cui SECTION 3 Yushen Cui joined the department in 2006 as a Certified Practising Accountant (CPA) in the Diplomatic Security Information Management and Services Division (DID). During his time in DID, Yushen was responsible for the financial management of significant resources invested by the department to secure our missions and staff overseas, including numerous chancery relocation projects. In late 2008, Yushen commenced as a trainee under the Administrative Development Program, undertaking rotations across the department to further develop his core administrative and corporate skills in administering Australia’s overseas posts. Yushen is currently undertaking his third rotation with the consular operations team in Canberra. ‘I am excited by the prospect of using the skills and experience I have acquired under the Administrative Development Program in an overseas environment for the first time, when I begin a three-year posting to Kuala Lumpur from late October 2009 as First Secretary and Consul.’ All contracts of $100 000 or more (inclusive of GST) let during the reporting period provide for access for the Auditor-General to contractors’ premises. Purchasing performance Our procurement policy provides for the efficient, effective and ethical delivery of the Government’s purchasing and procurement programs. Contractual arrangements entered into by the department are in accordance with the principles of value for money, encouraging competition and non-discrimination. They comply with all relevant Commonwealth procurement policies and legislation, in particular the Commonwealth Procurement Guidelines. 24 4 Co r p o rat e Man ag e m e n t | F I NA NC I A L R ESO U RC ES Exempt contracts There were no contracts in excess of $10 000 or standing offers exempted from being published in the Purchasing and Disposal Gazette (AusTender) on the basis that publication would disclose exempt matters under the Freedom of Information Act 1982. Consultancy services The department engages recognised experts on an ad hoc basis both to provide specialist expertise and where independent assessments or input are considered desirable. The selection process for consultancy services both in Australia and at overseas posts is consistent with the department’s broader procurement policies and the Commonwealth Procurement Guidelines. More information, including a summary of the department’s policy on the selection and engagement of consultants and a list of consultancy contracts let during the year to the value of $10 000 or more, is available at Appendix 12. Annual reports contain information about actual expenditure on contracts for consultancies. Information on the value of contracts and consultancies is available on the AusTender website (www.tenders.gov.au). Overseas property—leased estate The overseas property estate comprises Australian government-owned properties, funded from the overseas property Special Account (see Outcome 4), and properties leased from private landlords and funded from our appropriations. The department’s Overseas Property Office (OPO) manages the overseas owned estate, and also—in consultation with Corporate Management Division—has oversight of the overseas leased estate. We lease approximately 530 properties overseas, including chanceries, head of mission residences, staff accommodation and other facilities. OPO’s management role in the leased estate includes responsibility for refurbishment projects, relocation of leased chanceries and head of mission residences. Posts are responsible for ensuring that staff accommodation meets appropriate standards, and that tenant maintenance obligations are met and rents paid. Properties in the overseas estate must meet functional needs and security requirements. Staff welfare is an important aspect of managing the overseas estate. For this reason OPO maintains an audit program of properties in both the overseas owned and leased estates to ensure compliance with health and safety requirements, and to assist posts in meeting compliance obligations. Overseas leased estate projects under way, or in the planning and development stages in 2008–09, included relocation of the chanceries in Seoul (within the current commercial office building) and Stockholm and new space in the building housing the existing chancery in Abu Dhabi. Relocation of chanceries to new premises in Belgrade and Madrid was completed. 245 SECTION 3 During 2008–09, 61 new consultancy contracts were entered into involving total actual expenditure of $2 256 976. In addition, 18 ongoing consultancy contracts were active, involving total actual expenditure of $1 063 149. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Personal Profile: SECTION 3 Tim O’Hara Tim O’Hara joined the department in February 2009 as a corporate and financial management trainee (CFMT). Tim’s first threemonth rotation was in the Australian Passport Office, where he gained hands-on experience in passport operations, policy, production and fraud prevention issues. He had the opportunity to assist with passport issues affecting Australian citizens in Australia and all over the world. In his second rotation in the Consular Policy and Training Section, Tim helped to develop consular training programs and worked on consular policy issues in a constantly changing international environment. Tim also assisted in the development of an inter-departmental agreement that will provide an improved service for some disadvantaged Australians. The CFMT program provides an extensive range of practical experiences and exposure in key areas of the department to develop core corporate, finance and administrative skills. CFMTs undertake further CPA (Certified Practising Accountant) or financial corporate management study to further develop skills and expertise. Tim is enrolled in a Graduate Certificate of Corporate Management which will assist him in the management of Australian missions abroad. ‘The CFMT program is a fantastic opportunity to be able to work in different areas of the department gaining valuable skills and experiences for future roles in DFAT.’ Domestic property We lease office accommodation for our operations in Canberra, in the state capitals, in Darwin, Newcastle, and on Thursday Island. Tenant maintenance of the properties was undertaken to meet functional, security and occupational health and safety requirements. We increased our office space in the R G Casey Building to alleviate accommodation pressures and to accommodate some passport work units that had been operating in other premises. The department continued its commitment to incorporating environmentally sustainable measures in its operations. Our Environmental Management System (EMS) for the R G Casey Building underwent review and audit in May 2009 and was re-certified as complying with International Standard ISO 14001. 24 6 Cor p orat e Man ag e m e n t | O utlook We completed the rolling program of security-systems upgrades in the R G Casey Building and at state and territory offices. Further upgrades are planned to security systems so that all state and territory offices will be monitored centrally by December 2009. Outlook A key corporate management and accountability challenge for 2009–10 will be the close monitoring and review of budget expenditure. The department will focus on the efficient roll-out of new positions overseas and in Canberra to meet increased staffing needs. The implementation of a new one-year collective agreement will be a priority, including introducing a revised performance management system. Negotiation of a new collective agreement will also be required. 247 SECTION 3 We will undertake a number of initiatives to improve efficiencies, including establishing whole-of-government coordinated procurement contracts for travel services, implementing Visalink automated online visa applications processes, and taking transitional steps toward cash-based budgeting. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 248 APPENDIXES Section 4 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Appendixes 1 Ministerial responsibilities 2 Staffing overview 3 Agency resource statement and outcome resource summaries 4 Occupational health and safety 5 Freedom of information 6 Inquiries by parliamentary committees SECTION 4 7 Matters before courts and administrative tribunals 8 Ecologically sustainable development and environmental performance 9 Purchaser–provider arrangements 10Advertising and market research 11 Grants and contributions 12Consultancy services 13List of sponsors 14Summary of the overseas network 25 0 A PPENDI X 1 . MI NIST ER I A L R ES PO NSI B I LI T I ES Appendix 1 Ministerial responsibilities Minister for Foreign Affairs, The Hon. Stephen Smith, MP Mr Smith has overall responsibility for the Foreign Affairs and Trade portfolio, including administration of the Department of Foreign Affairs and Trade. He is responsible for all non-trade international political, multilateral and legal issues (including the treaty-making process), consular and passport functions, management of overseas estate, and development assistance matters. In addition, he is responsible for all human rights, arms control and disarmament issues, peacekeeping, and the non-trade related aspects of the UN system. Mr Smith shares responsibility for international security and counter terrorism issues with the Minister for Defence. Mr Smith has primary carriage of non-trade related public affairs activities and questions of protocol. He also has responsibility for the administration of AusAID, the Australian Secret Intelligence Service, the Australian Safeguards and Non-Proliferation Office and the Australian Centre for International Agricultural Research. Minister for Trade, The Hon. Simon Crean, MP 251 SECTION 4 Mr Crean is responsible for pursuing Australia’s trade and investment interests through multilateral, regional and bilateral trade diplomacy and negotiations. He has responsibility for Austrade (including TradeStart, the Export Market Development Grants Scheme and the promotion of investment in Australia) and the Export Finance and Insurance Corporation. His multilateral responsibilities include the World Trade Organization (WTO) and Organisation for Economic Co-operation and Development. The WTO covers trade in industrial and agricultural goods, services, trade-related intellectual property rights, dispute settlement and other key issues in global trade. Mr Crean chairs the Cairns Group of agricultural exporting countries. At the regional level Mr Crean is actively engaged in pursuing Australia’s trade and economic interests, including in the Asia–Pacific Economic Cooperation forum, through the ASEAN–Australia– New Zealand FTA and through discussions to advance PACER Plus. Mr Crean’s bilateral responsibilities cover trade and economic agreements, including FTAs, with a range of trading partners. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Parliamentary Secretary for International Development Assistance, The Hon. Bob McMullan, MP Mr McMullan supports the Minister for Foreign Affairs in implementing Australia’s international development policy and is responsible for the day-to-day management of issues related to the aid program. This involves working closely with AusAID, international development partners, other donor governments and international organisations to advance Australia’s development objectives. He is also responsible for raising the awareness of the Government’s aid policies and priorities among the Australian public through the media and public events. Mr McMullan works closely with the Parliamentary Secretary for Pacific Island Affairs, Mr Kerr, to advance the Pacific Partnerships for Development and other development assistance activities in the Pacific. SECTION 4 Parliamentary Secretary for Pacific Island Affairs, The Hon. Duncan Kerr, SC MP Mr Kerr supports the Minister for Foreign Affairs in advancing Australia’s interests and diplomatic relations in the Pacific. As part of this responsibility, Mr Kerr works with Pacific countries in taking forward and building on Australia’s partnership approach to the region based on mutual respect and mutual responsibility. Mr Kerr works closely with the Parliamentary Secretary for International Development Assistance, Mr McMullan, to advance the Pacific Partnerships for Development and other development assistance activities in the Pacific. Mr Kerr is also responsible for raising the Australian public’s awareness of the Government’s policies and priorities in the Pacific through the media and public events. 252 A p p e n d i x 1 . M i n i ster i al res pon s i b i l i t i es Parliamentary Secretary to the Minister for Trade, The Hon. Anthony Byrne, MP Mr Byrne supports the Minister for Trade in promoting and advocating the Government’s trade and investment attraction policy. Mr Byrne works with the Minister for Trade, the Department of Foreign Affairs and Trade and Austrade to implement export, business development and investment attraction programs. He is responsible for raising the awareness of the Government’s trade and investment policies and priorities among the Australian public through the media and public events. Mr Byrne represents the Minister for Trade at trade-related functions. He also seeks to help Australian companies capitalise on new market access opportunities resulting from multilateral, regional and bilateral agreements, especially with respect to the ASEAN– Australia–New Zealand FTA and the Australia–Chile FTA. SECTION 4 253 25 4 123 163 62 98 19 4 1 0 1 6 0 0 3 APS Level 5 APS Level 6 Exec. Level 1 Exec. Level 2 Non SES Unattached** SES Band 1 SES Band 2 SES Band 3 SES (Spec.) Band 1 SES (Spec.) Band 2 SES Unattached** Director of Safeguards*** Secretary Cadet 208 0 0 0 0 0 0 0 0 0 0 0 1 0 1 6 2 61 85 26 26 0 State Offices Female 243 0 3 0 0 0 0 0 0 0 0 5 21 0 41 75 33 31 32 2 0 0 Overseas 669 1 0 18 2 1 1 18 0 1 4 17 45 35 125 211 86 27 69 5 3 0 Canberra 230 279 558 298 133 120 47 15 1 1 24 1 1 5 38 6 1 2226† 55 373 Note: Staffing figures are based on headcount. † In broad terms, the rise in staff is attributable to an increase in Australian Passports Office staff (to service the growing demand for passports) and the conversion of IT contractors to ongoing positions in implementing the APS-wide Gershon review recommendations. The additional APO staff were funded by the Passports Funding Agreement with the Department of Finance and Deregulation. 2153 1 5 70 5 1 1 18 1 1 14 48 114 143 317 514 245 224 249 111 0 71 0 40 30 June 2008 30 June 2009 Total Staff Total Staff *** Director of Safeguards, a statutory officer responsible to the Minister for Foreign Affairs, occupies the position of Director General of the Australian Safeguards and Non-Proliferation Office. 294 0 3 0 0 0 0 0 0 0 10 20 34 0 61 86 33 17 30 0 0 0 Overseas ** Includes staff on leave without pay, on long service leave, seconded to other agencies and staff covered by the Members of Parliament (Staff) Act 1984. 84 0 0 0 0 0 0 0 0 0 0 1 0 0 8 17 2 18 28 7 3 0 State Offices Male * Broadband classifications applicable to APS 1–6, Executive Levels 1–2, Cadets and Graduates are identified in Table 16 on page 258. 728 0 Medical Officer Cl. 4 Total 0 Medical Officer Cl. 3 20 76 APS Level 4 Graduate APS 15 129 APS Level 3 0 8 APS Level 1 Canberra APS Level 2 Classification* TABLE 8. EMPLOYEES BY CLASSIFICATION, GENDER AND LOCATION (EXCLUDING LOCALLY ENGAGED EMPLOYEES OVERSEAS) SECTION 4 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Appendix 2 Staffing overview Ap p e n d i x 2. Staff i ng overv i ew TABLE 9. ONGOING AND NON-ONGOING EMPLOYEES (EXCLUDING LOCALLY ENGAGED EMPLOYEES OVERSEAS), FULL-TIME AND PART-TIME Ongoing employees No-ongoing employees Total Total Full-time Part-time Full Time 2033 119 65 Part Time 30 June 2009 30 June 2008 9 2226 2153 TABLE 10. EMPLOYEES BY CATEGORIES OF EMPLOYMENT (AS DEFINED UNDER SECTION 22 AND 74 OF THE PUBLIC SERVICE ACT 1999) Category Ongoing employees Non-ongoing employees Overseas employees (locally engaged employees) Total Female Male Total 30 June 2009 Total 30 June 2008 1132 1020 2152 2039 47 27 74 114 797 780 1577 1548 1976 1827 3803† 3701 † In broad terms the rise in staff is attributable to an increase in Australian Passports Office staff (to service the growing demand for passports) and the conversion of IT contractors to ongoing positions in implementing the APS-wide Gershon review recommendations and increases in locally engaged staff at posts (to support expansion of other Government agencies overseas). The additional APO staff were funded by the Passports Funding Agreement with the Department of Finance and Deregulation, while the additional LES were funded though a Service Level Agreement with other Government agencies. TABLE 11. SENIOR EXECUTIVE SERVICE BY LEVEL AND LOCATION State Offices Overseas Total 30 June 2009 Total 30 June 2008 SES Band 1 64 1 22 87 86 SES Band 2 21 1 3 25 24 SES Band 3 5 0 0 5 5 SES Specialist Band 1 1 0 0 1 1 SES Specialist Band 2 1 0 0 1 1 Director of Safeguards* 1 0 0 1 1 Head of Mission Band 1 0 0 33 33 28 Head of Mission Band 2 0 0 22 22 24 Head of Mission Band 3 0 0 10 10 9 Secretary 1 0 0 1 1 24 0 0 24 18 118 2 90 210 198 SES Unattached** Total * Director of Safeguards, a statutory officer responsible to the Minister for Foreign Affairs, occupies the position of Director General of the Australian Safeguards and Non-Proliferation Office. ** Includes staff on leave without pay, on long service leave, seconded to other agencies and staff covered by the Members of Parliament (Staff) Act 1984. 255 SECTION 4 Canberra Category DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 TABLE 12. SENIOR EXECUTIVE SERVICE BY GENDER Female Male Total 30 June 2009 Total 30 June 2008 SES Band 1 27 60 87 86 SES Band 2 4 21 25 24 SES Band 3 1 4 5 5 SES Specialist Band 1 0 1 1 1 SES Specialist Band 2 1 0 1 1 Category Director of Safeguards* 0 1 1 1 Head of Mission Band 1 14 19 33 28 Head of Mission Band 2 5 17 22 24 Head of Mission Band 3 0 10 10 9 Secretary 0 1 1 1 SES Unattached** 6 18 24 18 58 152 210 198 Total * Director of Safeguards, a statutory officer responsible to the Minister for Foreign Affairs, occupies the position of Director General of the Australian Safeguards and Non-Proliferation Office. ** Includes staff on leave without pay, on long service leave, seconded to other agencies and staff covered by the Members of Parliament (Staff) Act 1984. SECTION 4 TABLE 13. SENIOR EXECUTIVE SERVICE: GAINS AND LOSSES DURING THE YEAR Total Commenced in the department* 24 Separated from the department 12 * Includes promotions of non-SES staff from within the department. TABLE 14. SENIOR EXECUTIVE SERVICE: INTER-AGENCY MOBILITY DURING THE YEAR* Band 1 Band 2 Band 3 Total To the department 4 2 0 6 From the department 3 0 0 3 * Includes SES staff on temporary movement to or from other agencies. 25 6 Ap p e n d i x 2. Staff i ng overv i ew TABLE 15. EMPLOYEES BY LOCATION AND GENDER AS AT 30 JUNE 2009 Location Australiabased: female Australiabased: male Australiabased: total 728 669 1397 Locally engaged: female Locally Locally engaged: engaged: male total Canberra Subtotal Overseas Post Regions Europe 62 55 117 195 142 337 North Asia 27 41 68 124 87 211 Americas 28 42 70 95 77 172 South and South East Asia 67 84 151 228 293 521 New Zealand and the South Pacific 26 34 60 76 78 154 Middle East and Africa 33 38 71 79 103 182 243 294 537 797 780 1577 Subtotal Staff in state and territory offices Queensland 38 16 54 Victoria 50 26 76 Western Australia 25 12 37 New South Wales 70 19 89 South Australia 14 5 19 Tasmania 4 4 8 Northern Territory 7 2 9 208 84 292 1179 1047 2226 Subtotal Total 797 780 1577 257 SECTION 4 258 1954 0 0 1954 0 300 883 652 119 No. 127,981 – 213,812 * * n.a. n.a. n.a. Salary Range ($) AWA 175 169 169 127,981 – 213,812 111,593 – 154,369 127,981 – 133,911 * * n.a. Salary Range ($) 77 34 34 43 6 31 4 2 0 No. Section 24 (1) Determination 2206 # 203 203 2003 7 336 887 654 119 Total # Note: This table excludes 18 staff on temporary transfer, including to the Office of the Governor-General, Parliament House and other government agencies. *** The Secretary and the Director-General of the Australian Safeguards and Non-Proliferation Office have not been included in the above figures as their remuneration is set by Prime Ministerial Determinations and the Remuneration Tribunal respectively. ** Includes Executive Level 2 staff deployed to Head of Mission SES positions overseas. 6 1 5 0 0 0 No. * Where there is a possibility that payments to individuals may be identified (i.e. five or fewer employees at a classification level) the salary range is not shown. n.a. not applicable Total n.a. Subtotal SES n.a. Subtotal non-SES SES *** n.a. Medical Officers 65,103 – 91,198 APS Level 6-Exec. Level 1, Broadband 3 96,477 – 111,593 54,503 – 63,654 APS Level 4-5, Broadband 2 Exec. Level 2 ** 37,086 – 52,545 Salary Range ($) APS Level 1-3, Broadband 1 (includes graduates and cadets) APS Level Collective Agreement TABLE 16. EMPLOYEES COVERED BY THE COLLECTIVE AGREEMENT, AUSTRALIAN WORKPLACE AGREEMENTS AND SECTION 24 (1) DETERMINATION UNDER THE PUBLIC SERVICE ACT 1999 AS AT 30 JUNE 2009 SECTION 4 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Ap p e n d i x 2. Staff i ng overv i ew Performance pay The Collective Agreement 2006–09 covers the terms and conditions of employment of all non-SES Australian Public Service employees of the department employed under the Public Service Act 1999 but does not apply to any such employees who are parties to workplace agreements made before, on or after the date of the Collective Agreement. Performance pay information reported in this section relates to the 2007–08 performance appraisal cycle. Performance bonuses are paid in August (non-SES) and September (SES) following the end of the performance cycle on 30 June. Complete information about the 2008–09 appraisal cycle is not available in time for publication in this report. Non-SES employees who receive an appropriate rating are entitled to be paid a bonus or (where applicable) receive a pay-point movement or in some cases a combination of both. Members of the SES continued to be eligible for performance pay in the form of bonuses only. Performance assessment is on the basis of a five-point rating scale: Outstanding, Superior, Fully Effective, Effective and Unsatisfactory. Staff are initially assessed as Fully Effective, Effective or Unsatisfactory. All those who are assessed as being Fully Effective are entitled to performance rewards. Additional rewards are provided to the top ten per cent of staff (Outstanding) and the next 25 per cent of staff (Superior) according to a comparative rating system across broadbands and work units. The same rating scale applies to both SES and non-SES employees. The total cash value of performance-related bonuses and pay-point movements for the 2007–08 performance cycle was $6.87 million (compared to $6.44 million for 2006–07). This was made up of $4.4 million in bonuses and $2.47 million in pay-point movements. The increase reflects payments made against a higher pay scale operating in 2007–08 than in 2006–07. For non-SES employees, the cost of performance bonuses and pay-point movements was around $5.26 million. Pay-point advancements were received by 668 non-SES employees (40 per cent of non-SES staff) as a result of their 2007–08 performance ratings and valued at $2.47 million. The number of employees advancing a pay point increased by approximately six per cent from the previous year. SES employees rated Outstanding receive a 12 per cent bonus, those rated Superior receive a six per cent bonus, and those rated Fully Effective receive a three per cent 259 SECTION 4 Non-SES employees rated as outstanding advance one pay-point and receive a six per cent bonus or, if they are at the top of a broadband, receive a 12 per cent bonus. Those rated Superior advance one pay-point or, if they are at the top of a broadband, receive a six per cent bonus. Fully Effective ratings are banked and can then be combined with another Fully Effective rating in a following or previous year to advance a pay-point. Employees rated Fully Effective receive a three per cent bonus if they are at the top of a broadband. Employees rated Effective do not receive a performance-related reward. Employees rated Unsatisfactory are subject to the underperformance provisions of the Collective Agreement 2006–09. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 bonus. SES bonuses for the 2007–08 cycle cost $1.61 million (up from $1.51 million in 2006–07). Bonus payments ranged from $1490 (SES Band 1 employees with a part-year three per cent bonus) to $40 769 (SES Band 3 employees with a full-year, 12 per cent bonus). TABLE 17. PERFORMANCE BONUS PAYMENTS BY LEVEL: 2007–08 PERFORMANCE CYCLE Number Aggregated amount ($’000) Average amount ($) Range of payments($)* Non-SES APS Level 2 4 10 2 565 863–3 560 APS Level 3 73 179 2 445 631–6 305 APS Level 4 22 79 3 582 2 378–6 540 APS Level 5 146 447 3 064 900–7 638 APS Level 6 28 119 4 233 2 069–4 870 Exec. Level 1 290 1 240 4 275 718–10 944 Exec. Level 2** 130 720 5 541 1 226–13 391 Subtotal Non-SES 693 2 794 4 031 631–13 391 Subtotal SES (including Heads of Mission) 235 1 613 6 864 1 490–40 769 Total 928 4 407 4 749 631–40 769 SECTION 4 *Low minimum payment figures are due to the payment of pro-rata bonuses to staff who worked only part of the performance management cycle. ** Exec. Level 2 includes Medical Officers. 26 0 Appendix 3. Agency resource statement and outcome resource summaries Appendix 3 Agency resource statement and outcome resource summaries Table 18. Department of Foreign Affairs and Trade agency resource statement 2008–09 Special accounts Opening balance Appropriation receipts6 Appropriation receipts – other agencies7 Non-appropriation receipts to Special accounts Payments made Closing balance Total resourcing & payments Payments made Balance remaining 2008–09 $’000 $’000 234,916 839,311 72,216 95,117 1,241,560 0 817,301 57,901 95,117 970,319 295,584 500 63,838 9,700 369,622 1,611,182 279,595 459 63,631 8,257 351,942 1,322,261 75,476 44,056 119,532 21,463 44,056 65,519 0 0 119,532 1,730,714 0 0 65,519 1,387,780 215,585 136,143 18,634 148,183 1,730,714 1,388,364 40,656 584 584 234,916 22,010 14,315 0 271,241 262,835 1 2 3 4 Balance carried from previous year for Annual Appropriations. Appropriation Act (No.1) 2008–09 and Appropriation Act (No.3) 2008–09. Appropriation Act (No.1) s 16 and FMA Act s 30. Amounts under the item ‘Payments to CAC Act bodies’ disclose the gross cash payments reported by DFAT for transactions on the EFIC National Interest Account. DFAT receives appropriation under Outcome 1 to make payments to EFIC for certain transactions on the NIA. 5 Appropriation Act (No.2) 2008–09 and Appropriation Act (No.4) 2008–09. 6 Appropriation receipts from DFAT’s annual and special appropriations for 2008–09. 7 Appropriation receipts from other agencies credited to DFAT’s special accounts. Reader note: All figures are GST exclusive. 261 SECTION 4 Ordinary annual services Departmental appropriation Prior year departmental appropriation1 Departmental appropriation2 s.31 Relevant agency receipts Other3 Total Administered expenses Outcome 1 Outcome 2 Outcome 3 Payments to CAC Act bodies4 Total Total ordinary annual services Other services5 Departmental non-operating Equity injections Previous years’ outputs Total Administered non-operating Administered assets and liabilities Total Total other services Total available annual appropriations Special appropriations Special appropriations limited by amount Special appropriation FMA Act, 1997 s28 Total special appropriations Actual available appropriation for 2008–09 $’000 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 TABLE 19. TOTAL RESOURCES AVAILABLE FOR OUTCOME 1 Outcome 1: Australia’s national interests protected and advanced through contributions to international security, national economic and trade performance and global cooperation Departmental Outputs: Outcome 1 Output 1.1: Protection and advocacy of Australia’s international interests through the provision of policy advice to ministers and overseas diplomatic activity Departmental Outputs Revenues from Government Revenues from other sources (s.31) Subtotal for Output 1.1 Output 1.2: Secure government communications and security of overseas missions Departmental Outputs Revenues from Government Revenues from other sources (s.31) Subtotal for Output 1.2 SECTION 4 Output 1.3: Services to other agencies in Australia and overseas (including Parliament, state representatives, business and other organisations) Departmental Outputs Revenues from Government Revenues from other sources (s.31) Subtotal for Output 1.3 Output 1.4: Services to diplomatic and consular representatives in Australia Departmental Outputs Revenues from Government Revenues from other sources (s.31) Subtotal for Output 1.4 Total Departmental Resources—Outcome 1 Administered Items—Outcome 1 Payments to International Organisations Export Finance and Insurance Corporation ^ Other** Special Accounts Australia–France Endowment Special Account—FMA Act 1997 s20 Appropriation receipts Non-Appropriation receipts to Special Accounts Total for Administered Items—Outcome 1 Total Resources—Outcome 1 Average staffing level (number) Australia-based staff Locally engaged employees overseas Budget* 2008–09 $’000 366,986 21,171 388,157 97,197 10,951 108,148 70,677 15,725 86,402 3,290 180 3,470 586,177 292,600 9,300 3,336 53 0 305,289 891,466 Budget 2008–09 2,059 1,135 924 Actual Expenses 2008–09 $’000 Variation $’000 326,611 34,980 361,591 40,375 –13,809 26,566 111,588 11,951 123,539 –14,391 –1,000 –15,391 83,379 8,930 92,309 –12,702 6,795 –5,907 3,893 417 4,310 –603 –237 –840 581,749 4,428 290,130 13,611 11,545 2,470 –4,311 –8,209 49 0 315,335 4 0 –10,046 897,084 –5,618 Actual 2008–09 2,150 1,156 994 * Full-year budget, including any subsequent adjustment made to the 2008–09 Budget ^ Expenses recognised against the item Export Finance and Insurance Corporation include non-cash expense items such as unrealised foreign exchange losses which are not included in the Budget forecasts. ** Expenses recognised against the item Administered Outcome 1 Other include expense items such as unrealised foreign exchange loss and non-cash actuarial expenses arising from revaluation of foreign pension scheme liabilities which are not included in the Budget forecasts. 262 APPENDIX 3. AGENCY RESOURCE STATEMENT AND OUTCOME RESOURCE SUMMARIES TABLE 20. TOTAL RESOURCES AVAILABLE FOR OUTCOME 2 Outcome 2: Australians informed about and provided access to consular and passport services in Australia and overseas Departmental Outputs: Outcome 2 Output 2.1: Consular and passport services Departmental Outputs Revenues from Government Revenues from other sources (s.31) Total Departmental Resources—Outcome 2 Administered Items—Outcome 2 Output 2.1: Consular and passport services Consular Services Special Appropriations: Special Appropriation FMA Act, 1997 s28 (A) Total for Administered Items—Outcome 2 Subtotal for Output 2.1 Total resources for Outcome 2 Average staffing level (number) Australia-based staff Locally engaged employees overseas Budget* 2008–09 $’000 245,188 0 245,188 500 500 1,000 246,188 246,188 Budget 2008–09 954 611 343 Actual Expenses 2008–09 $’000 Variation $’000 173,639 0 173,639 71,549 0 71,549 501 –1 571 1,072 –71 –72 174,711 71,477 174,711 71,477 Actual 2008–09 994 626 368 * Full-year budget, including any subsequent adjustment made to the 2008–09 Budget. SECTION 4 26 3 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 TABLE 21. TOTAL RESOURCES AVAILABLE FOR OUTCOME 3 Outcome 3: Public understanding in Australia and overseas of Australia’s foreign and trade policy and a positive image of Australia internationally Departmental Outputs: Outcome 3 Output 3.1: Public information services and public diplomacy Departmental Outputs Revenues from Government Revenues from other sources (s.31) Total Departmental Resources—Outcome 3 2008–09 $’000 55,973 731 56,704 18,831 40,266 10,000 Actual Expenses 2008–09 $’000 Variation $’000 56,972 934 57,906 –999 –203 –1,202 18,823 8 42,841 0 –2,575 10,000 50,266 42,841 7,425 4,741 4,722 19 66,386 7,452 Total resources for Outcome 3 73,838 130,542 124,292 6,250 Average staffing level (number) Australia-based staff Locally engaged employees overseas Budget 2008–09 466 266 200 Actual 2008–09 487 272 215 Administered Items: Outcome 3 Output 3.1: Public information services and public diplomacy Australia Network Shanghai World Expo 2010—Australian participation Expositions Special Accounts—FMA Act 1997 s20 Revenues from Government ** Revenues from other sources Subtotal for Shanghai World Expo 2010—Australian participation Grants Total for Administered Items—Outcome 3 SECTION 4 Budget* * Full-year budget, including any subsequent adjustment made to the 2008–09 Budget ** Expenses reported against the item Administered Outcome 3 Expositions special account include expenses accrued and which did not require cash appropriation in 2008–09. 26 4 APPENDIX 3. AGENCY RESOURCE STATEMENT AND OUTCOME RESOURCE SUMMARIES TABLE 22. TOTAL RESOURCES AVAILABLE FOR OUTCOME 4 Outcome 4: Efficient management of the Commonwealth overseas owned estate Output 4.1: Property Management Special Accounts Special Account Overseas Property Account—Finance determination 2002-01 (D) Revenues from other sources ** Subtotal for Output 4.1 Output 4.2: Contract Management Special Accounts Special Account Overseas Property Account—Finance determination 2002-01 (D) Revenues from Government Revenues from other sources Subtotal for Output 4.2 Total resources for Outcome 4 Average staffing level (number) Australia-based staff Locally engaged employees overseas Budget* 2008–09 $’000 65,704 65,704 0 0 0 65,704 Budget 2008–09 28 28 0 Actual Expenses 2008–09 $’000 Variation $’000 65,163 65,163 541 541 0 0 0 0 0 0 65,163 541 Actual 2008–09 24 24 0 * Full-year budget, including any subsequent adjustment made to the 2008–09 Budget 265 SECTION 4 ** Represents budgeted and actual expenses associated with the Overseas Property Special Account, for full details of the Overseas Property Special Account see Note 27 of the Financial Statements. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Appendix 4 Occupational health and safety Information in this appendix is provided in accordance with Section 74 of the Occupational Health and Safety Act 1991 (the OHS Act). Health and safety management arrangements The department attaches a high priority to the wellbeing of its employees and is committed to facilitating an organisational culture that actively seeks to improve work practices and to foster attitudes which sustain healthy and safe work environments. The department’s Health & Safety Management Arrangements (HSMA) provide the structural framework within which OHS is managed in the department and include the responsibilities of management, supervisors, employees and their representatives. SECTION 4 OHS Committees The department’s Workplace Relations Committee (WRC) OHS Sub-Committee meets every three months. It represents the collective interests of the employer, employees, contractors, clients and visitors. All sub-Committee business decisions are referred to the Workplace Relations Committee for endorsement and/or acknowledgement. OHS forums also operate in state and territory offices and at overseas posts. They help to facilitate cooperation on OHS matters between management and employees and assist in the dissemination of health and safety information. Health and safety representatives In Canberra, there are 32 designated work groups with, at present, 31 elected or nominated health and safety representatives. Each overseas post and state and territory office is also a designated work group. Health and safety of employees and contractors The OHS/rehabilitation case manager is located in the Remuneration and Post Management Branch. A key purpose of the position is to provide policy and procedural advice to senior management to ensure that the department’s OHS management systems comply with its obligations under the Act. The case manager liaises with the department’s Medical Unit, the Staff Counselling Office, personnel and property managers and IT staff to promote a safe and healthy workplace. The case manager maintains regular contact with staff responsible for occupational health and safety at overseas posts. The potential Comcare client group includes all APS employees located in Australia and overseas and thirty-nine percent of locally engaged staff at overseas posts. The case manager is also available to assist staff not covered by Comcare, including locally engaged staff covered under overseas insurance arrangements and contract employees. 26 6 A p p e n d ix 4. O ccupat i onal healt h and safety Measures taken during the year to ensure the health, safety and welfare at work of employees and contractors The Occupational Health and Safety Coordinator provided briefings to new employees about occupational health and safety arrangements. Before commencing overseas postings, senior staff responsible for post administration were briefed on their whole‑of‑government occupational health and safety responsibilities. The OHS/rehabilitation case manager arranged for external ergonomic consultants to undertake 141 workstation assessments for employees experiencing discomfort at their work place. The department continued to provide first aid training and maintain a register of first aid trained staff on the department’s intranet. This includes 121 staff in Canberra and 170 staff in state and territory offices and overseas posts. Health and safety awareness messages (throughout Australia and overseas) were conveyed through the department’s SATIN Low network. Other measures included employer-subsidised eyesight testing for screen-based work and training for fire wardens and Health and Safety representatives. The department offered influenza vaccinations to employees covered by the 2006–2009 Collective Agreement. Seventy-three OHS incidents were reported to the OHS/rehabilitation case manager in accordance with the department’s incident notification and reporting procedures. Relevant remedial action was undertaken to eliminate or minimise recurrences. Reporting requirements under the Act SECTION 4 One incident was reported to Comcare under section 68 of the Act. No directions were given to the department under section 45 of the Act. No notices were issued under section 29, section 46 or section 47 of the Act. There were no investigations conducted. 267 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Table 23. Occupational health and safety statistics Total departmental staff covered by Comcare (includes employees located in Australia, Australia‑based employees overseas and, where applicable, locally engaged staff) 2006–07 2007–08 2008–09 2 491 2 577 2 704 Number of claims accepted by Comcare: − falls, trips and slips 9 3 1 − being hit by a moving object 1 1 2 − body stressing 6 6 4 − heat/chemical, biological or other substances 0 2 0 − mental stress 0 1 1 − other 3 0 0 Total Average cost of compensation claims to date* Departmental premium for Comcare coverage (as a percentage of total departmental wages and salaries) as at 30 June 2009** 19 13 8 $17 057 $14 393 $2 312 0.70 0.52 0.66 * Based on customer information data compiled by Comcare as at 30 June 2009; covers cost of sick leave taken and all hospital/medical/ pharmaceutical costs. These figures are represented in the year the injury or illness occurred and can change from year to year as additional claims are lodged or costs incurred. SECTION 4 ** The Comcare coverage premium for current and previous years is reviewed annually by Comcare based on the changes during the year in the number of claims and the average cost of all claims relating to injury or illness. 26 8 A p p e n d i x 5. F reedo m of i nfor m ati on Appendix 5 Freedom of information This statement is provided in accordance with section 8 of the Freedom of Information Act 1982 and is correct to 30 June 2009. It covers: • the functions, organisation and powers of the department • access to records under the Freedom of Information Act 1982 • access to records under the Archives Act 1983 • outside participation • categories of documents • registers of Australian births overseas • documents for sale and free of charge. Functions, organisation and powers Access to records under the Freedom of Information Act 1982 The Freedom of Information Act 1982 extends the right to obtain access to documents in the Government’s possession. Access is limited only by exemptions that protect essential public interests and the private and business affairs of people about whom departments and statutory authorities collect and hold information. Members of the public seeking access to documents should lodge a formal Freedom of Information request. This must be made in writing, be accompanied by the $30 application fee, and include a telephone number, a fax number (if available) and an address within Australia to which notifications are to be addressed. Requests should be sent to: Director, Freedom of Information Section Department of Foreign Affairs and Trade R G Casey Building John McEwen Crescent Barton ACT 0221 Tel: (02) 6261 3775 Fax: (02) 6261 2144 269 SECTION 4 The broad functions of the department are described in the departmental overview in section 1 of this report. A chart showing the department’s senior executive structure as at 30 June 2009 appears on page 17. Further information on the organisation of the department can be found in Section 3: Corporate Management and Accountability. Legislation administered by the Minister for Foreign Affairs and the Minister for Trade is published in the Administrative Arrangements Order, which is available at http://www.pmc.gov.au/parliamentary/docs/aao_july_2008.rtf DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The department’s state and territory offices can also be contacted for this purpose (see inside back cover of this annual report for contact details). Decisions on granting access to documents under the Freedom of Information Act 1982 are generally made by the departmental Senior Executive Service member responsible for the work area to which the request relates. The department levies the applicable fees and charges imposed under the Freedom of Information Regulations (Fees and Charges). Such fees and charges may be remitted, reduced or not imposed for any reason, including if grounds of financial hardship or general public interest can be established. Further advice regarding fees and charges may be obtained from the department’s FOI Section. Access to records under the Archives Act 1983 Records more than 30 years old are available for public access under the Archives Act 1983, except for information that falls into an exempted category. Archival records are not subject to the Privacy Act 1988 and most exemptions in departmental records relate to intelligence, security, defence or international relations sensitivities. Records are mostly held by the National Archives of Australia. SECTION 4 Applications for access under the Archives Act 1983 should be addressed to: Director, National Reference Service National Archives of Australia PO Box 7425 Canberra Business Centre ACT 2610 Tel: (02) 6212 3900 or 1300 886 881 (within Australia) The Archives Act 1983 also allows the department to grant approved individuals special access to records not generally available to the public. Inquiries about eligibility for special access or information on departmental history should be addressed to: Director, Historical Publications and Information Section Department of Foreign Affairs and Trade R G Casey Building John McEwen Crescent Barton ACT 0221 Tel: (02) 6261 1422 Fax: (02) 6261 1445 The department publishes a comprehensive range of public information on our website at http://www.dfat.gov.au/. See Outcome 3 for further information on the department’s processing of FOI and archival access examination requests. 270 A p p e n d i x 5. F reedo m of i nfor m ati on Outside participation Members of the public are able to write to portfolio ministers about the range of policy and other matters dealt with by the department. The department is open to the views of outside organisations and provides opportunities for members of the community to contribute to developing aspects of Australia’s international relations through: Representation on various bodies • Australia–China Council • Australia–France Foundation (whose director is located in the Australian embassy in Paris) • Australia–India Council • Australia–Indonesia Institute • Australia International Cultural Council • Australia–Japan Foundation • Australia–Korea Foundation • Australia–Malaysia Institute • Australian National Commission for UNESCO • Australia–New Zealand Leadership Forum SECTION 4 • Australia–Thailand Institute • Council for Australian–Arab Relations • Council on Australia Latin America Relations • National Consultative Committee on International Security Issues Consultations regarding Australia’s multilateral, regional and bilateral trade negotiations • state and territory governments • industry associations, peak bodies and organisations • companies and business people • non-government organisations and public interest and community groups • academic institutions • individuals seeking consultation • individuals or groups responding to calls for public submissions • statutory authorities 271 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Consultations regarding development and prosecution of Australia’s approach to dispute settlement cases and issues in the WTO through the department’s WTO disputes inquiry point • companies and business people Formal arrangements for consultations with interested bodies on trade-related matters • ASEAN Free Trade Area–Australia–New Zealand Closer Economic Relations (AFTA–CER) Business Council • industry associations, peak bodies and organisations • other groups and individuals seeking consultation • statutory authorities • Intellectual Property Consultative Group • Horticultural Market Access Committee Consultations regarding Australian participation in international expositions • companies and business people • industry associations, peak bodies and organisations SECTION 4 • state and territory governments Consultation on Australia’s policy approach to the Asia-Pacific Economic Cooperation (APEC) forum • APEC Business Advisory Council (ABAC) Consultation on security in the Asia-Pacific region • academic community Consultation in preparation of Economic Analytical Unit reports • academic community • Australian Chapter of the Pacific Economic Cooperation Committee (PECC) • foreign and strategic policy institutions • industry associations, peak bodies and organisations (The Economic Analytical Unit’s final report was published in 2008) Business relations programs operated by the department’s state and territory offices 272 • companies and business people • identified interest groups and stakeholders within each state and territory A p p e n d i x 5. F reedo m of i nfor m ati on Consultation on Australia’s position in the Indian Ocean Rim • Indian Ocean Rim Academic Group (IORAG) • Indian Ocean Rim Association for Regional Cooperation (IOR–ARC) • Indian Ocean Rim Business Forum (IORBF) Liaison regarding agriculture, industrial products and services • Commonwealth agencies with relevant technical competencies • Industry associations, peak bodies and organisations • state and territory governments Consultations concerning negotiations affecting specific multilateral environment treaties • environmental organisations Consultations on biosecurity issues • National Consultative Group on Biosecurity Issues Regular exchanges of views • Amnesty International and other human rights organisations • industry associations, peak bodies and organisations • state and territory governments • United Nations Association of Australia SECTION 4 Consultations on international humanitarian law • Australian Red Cross Consultations on Antarctica • tourism companies Consultations concerning UN sanctions • industry and business associations, peak bodies and organisations/other groups Consultations concerning the freezing of terrorist assets • Australia’s financial sector • International Committee of the Red Cross • non-government organisations Consultation with bodies on • Australian Federation of Travel Agents and other peak travel industry bodies promoting awareness and use of the department’s • smartraveller Consultative Group travel advisories 273 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Categories of documents Documents are captured, managed and maintained in accordance with the department’s recordkeeping policy. Documents not needed for current business are transferred into archival custody or destroyed in accordance with an authorised disposal schedule. Australia’s overseas posts have documentary holdings of their own, which may parallel or complement those the department holds in Canberra and in state and territory offices. The department has extensive documentary holdings including: Documents relating to relations and communications with foreign governments, the United Nations, United Nations agencies and other international organisations • briefs for Australian delegations and ministers visiting overseas • cables, minutes, memorandums, file notes and emails • discretionary grants program annual review papers • documents and database records relating to foreign diplomatic and consular missions, international organisations and personnel in Australia • documents and database records relating to visa applications referred for clearance under Public Interest Criteria 4003 of the Migration Regulations SECTION 4 • documents received from foreign governments, including notes verbale and aides-mémoire • documents received from the UN, UN agencies and other international organisations, including notes verbale • documents relating to human rights • documents relating to international environment policy and programs • programs for ministers visiting overseas • reports on meetings and conferences • submissions to portfolio ministers and senior officers • texts of speeches and press statements on foreign affairs and trade Documents relating to the administration of UN sanction enforcement laws • applications for permits under UN sanction enforcement laws and associated documents • documents and written information produced under s30 of the Charter of the UN Act • other correspondence and inquiries relating to the implementation of UN sanctions in Australia 274 A p p e n d i x 5. F reedo m of i nfor m ati on Documents relating to treaties • arrangements of less-than-treaty status • Australian treaty collection • database of all treaties to which Australia is a party and related metadata including access to texts via the electronic Australian Treaties Library maintained by the Australasian Legal Information Institute • documents and databases relating to multilateral and bilateral treaties and arrangements • national interest analyses on treaties submitted to Parliament’s Joint Standing Committee on Treaties Documents relating to multilateral, regional and bilateral trade policy, including negotiations for trade agreements and the World Trade Organization • briefs for Australian delegations and ministers visiting overseas • cables, minutes, memorandums, file notes and emails • submissions to portfolio ministers and senior officers • draft agreements and negotiating texts • official WTO documents, including reports, meeting agendas, declarations, statements and technical working papers • texts of speeches and press statements on trade issues • reports and papers analysing the impact of trade liberalisation and other aspects of trade policy • submissions from stakeholders • documents received from foreign governments • statistical trade data 275 SECTION 4 • reports on meetings and conferences DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Documents relating to international security issues, including disarmament, arms control and nuclear non-proliferation • Australian and foreign intelligence community documents • cables, minutes, memorandums, file notes and emails • documents and database records relating to international counter-terrorism cooperation • documents and database records relating to implementation of the Nuclear Non-Proliferation (Safeguards) Act 1987, the Chemical Weapons (Prohibition) Act 1994 and the Comprehensive Nuclear Test-Ban Treaty Act 1998 • texts of speeches and press statements on foreign affairs and trade • submissions to portfolio ministers and senior officers • reports and strategic policy papers analysing crosscutting global, political and strategic issues Documents relating to public diplomacy, including information and cultural programs • documents relating to cultural promotion activities and visits programs • documents relating to international expositions SECTION 4 • documents relating to public diplomacy and advocacy • public information materials projecting Australia and its policies overseas on film, video cassette, radio tape, CD, slide, DVD and written forms Documents relating to the history of the portfolio 276 • publications register • research papers and drafts of manuscripts and related material compiled to inform authors and editors preparing material for publication in stand-alone publications and/or series papers (note: publications are available for purchase from the department’s website at: www.dfat.gov.au/publications. Draft manuscripts may also be held by the National Archives of Australia and other research institutes.) A p p e n d i x 5. F reedo m of i nfor m ati on • documents on fraud investigations Documents relating to passports and secure travel • documents related to seizure of foreign passports under identification the Foreign Passports (Law Enforcement and Security) Act 2005 • records of passport issue details, electronic record of passport applications and relevant attachments • working files, including passport case files and case management databases, and correspondence related to issuing passports and other travel documentation under the Australian Passports Act 2005 Documents relating to provision of consular services to Australian citizens abroad • emergency task force papers Documents relating to overseas property management • documents relating to overseas property management, including maintenance records, leasing and security Documents relating to personnel management • information on employment histories and biographical details • working files, including consular case files and case management databases and correspondence • documents and databases relating to staff employed overseas (locally engaged staff), their salaries, conditions, classifications and numbers • personal security files on security-cleared personnel • records of travel, removals and storage • training material in various forms 277 SECTION 4 • documents and databases relating to human resources management including personnel records and documents on personnel planning, conditions of service, career development counselling, discipline, reviews undertaken pursuant to section 33 of the Public Service Act 1999 and termination matters DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Documents relating to financial management • documents and database records relating to procurement and contract management including resumes and contracts for contractors/consultants • documents and databases relating to budget resources management and property and accommodation matters within Australia • documents relating to funding, financial operations, debtors and payment of claims in Australia and overseas • financial and expenditure records Documents relating to internal departmental administration • documents and databases relating to the design, implementation and operation of the department’s electronic business systems SECTION 4 • documents on personnel security, physical and protective security, funding of protective security measures, post inspection reports, technical and information technology security, and contingency plans in relation to the department’s operations abroad and in Australia • internal procedures and instructions including sets of administrative circulars and master sets of DFATNEWS, an internal departmental bulletin Documents relating to parliamentary services • ad hoc reports on overseas official travel by federal and state members of parliament • briefings for ministers on possible parliamentary questions, records of appearances by departmental officers before the Joint Standing Committee on Foreign Affairs, Defence and Trade, and other parliamentary committees • Cabinet submissions and decisions • Federal Executive Council minutes and accompanying documentation • ministerial correspondence • Portfolio Budget Statements and Portfolio Additional Estimates Statements Documents relating to legal matters 278 • documents and database records relating to litigation, legal advice, international legal process, FOI, Ombudsman and Privacy Act 1988 matters A p p e n d i x 5. F reedo m of i nfor m ati on Documents relating to the Export Finance and Insurance Corporation Act 1991 • documents and database records related to policy and transactional issues under the Export Finance and Insurance Corporation Act 1991 (note: EFIC’s activities under parts 4 and 5 of the Act are exempt from the Freedom of Information Act 1982) Registers of Australian births overseas The Department of Immigration and Citizenship (DIAC) records details of Australians born overseas. People may seek extracts from the registers through that department. Consular officials of the Department of Foreign Affairs and Trade performing functions under the Australian Citizenship Act 2007 at Australian overseas posts also maintain registers of Australians born overseas. Although data entered in our registers are regularly notified to DIAC, the registers themselves are held at the posts concerned. People may request and obtain extracts from the relevant posts. Documents for sale and free of charge A range of documents, including the department’s annual report, are available either for purchase or free-of-charge from the department. Many documents are presented in electronic form on the publicly accessible websites maintained by the department at http://www.dfat.gov.au/ and at http://www.dfat.gov.au/publications/. SECTION 4 279 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Appendix 6 Inquiries by parliamentary committees During the review period, the department provided submissions and/or gave evidence to the following parliamentary committees. Senate Standing Committee on Foreign Affairs, Defence and Trade • Supplementary Estimates 2008–09, hearing held on 23 October 2008 • Additional Estimates 2008–09, hearing held on 26 February 2009 • Budget Estimates 2009–10, hearings held on 1 and 2 June 2009 • Inquiry into the economic and security challenges facing Papua New Guinea and the island states of the southwest Pacific, hearings held on 25 September and 21 November 2008 Joint Standing Committee on Foreign Affairs, Defence and Trade • Inquiry into Australia’s relations with ASEAN, hearings held on 12 and 22 September 2008 and 16 March 2009 SECTION 4 • Inquiry into Human Rights Mechanisms and the Asia Pacific, submission only Standing Committee on Public Works • Construction of the Australian Pavilion at the Shanghai World Expo 2010 China, hearing held 6 August 2008 Standing Committee on Petitions Departmental officers appeared before the Standing Committee on Petitions in respect of the following petitions. The department appeared on 1 September 2008 in respect of petitions concerning: • Bangladesh Liberation War • Cluster Munitions • Child soldiers in Uganda, Sudan, Somalia and Algeria • Middle East • Australia’s involvement in Iraq The department appeared on 27 May 2009 in respect of petitions concerning: • Death of Mr Renerio Arrogante • Human rights in Sri Lanka 28 0 A p p e n d ix 6 . Inqu i r i es by parl i a m entary co m m i ttees • Whaling • Social security agreement between Australia and the Philippines • Iraqi Christians • Millennium Development Goals • Conflict in Gaza • Death penalty in Iran • Gaza strip Joint Standing Committee on Treaties Departmental officers appeared before the Joint Standing Committee on Treaties in respect of proposed treaty actions. The department appeared on 25 August 2008 in respect of: • Australia–Chile Free Trade Agreement • Headquarters Agreement between Australia and the Secretariat to the Agreement on the Conservation of Albatrosses and Petrels • Agreement with the United Arab Emirates on Defence Cooperation The department appeared on 1 September 2008 in respect of: • Kyoto Protocol to the United Nations Framework Convention on Climate Change The department appeared on 15 September 2008 in respect of: • Optional Protocol to the Convention on the Elimination of All Forms of Discrimination Against Women • Agreement with the European Union on Certain Aspects of Air Services • Agreement with the French Republic Regarding Defence Cooperation and Status of Forces The department appeared on 22 September 2008 in respect of: • Agreement with the European Union on the Processing and Transfer of European Union–Sourced Passenger Name Record Data by Air Carriers to the Australian Customs Service done at Brussels, 30 June 2008 The department appeared on 13 October 2008 in respect of: • Australia–Chile Free Trade Agreement • Partial Revision of the 2004 Radio Regulations, as incorporated in the International Telecommunications Union Final Acts of the World Radio Communication Conference (WRC-07), done at Geneva on 16 November 2007 281 SECTION 4 • Agreement with the Russian Federation on Cooperation in the Use of Nuclear Energy for Peaceful Purposes DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 • Agreement with WIPO in relation to the functioning of the Australian Patent office as an International Searching Authority and International Preliminary Examining Authority under the Patent Cooperation Treaty, to be done at Geneva during December 2008 The department appeared on 10 November 2008 in respect of: • Agreement with Finland on Social Security • Kyoto Protocol The department appeared on 24 November 2008 in respect of: • Kyoto Protocol The department appeared on 23 February 2009 in respect of: • Agreement between the Government of Australia and the North Atlantic Treaty Organisation on the Security of Information, New York, 26 September 2007 • Amendment, Adopted 17 November 2008, to Annex I of the United Nations Educational, Scientific and Cultural Organisation (UNESCO) International Convention Against Doping in Sport of 19 October 2005 • Amendment, Adopted 17 November 2008, to Annex II of UNESCO International Convention Against Doping in Sport of 19 October 2005 SECTION 4 • Optional Protocol to the Convention on the Rights of Persons with Disabilities, New York, 13 December 2006 • Agreement between the Government of Australia and the Government of the British Virgin Islands for the Exchange of Information Relating to Taxes (London, 27 October 2008) • Agreement between the Government of Australia and the Government of the British Virgin Islands for the Allocation of Taxing Rights with Respect to Certain Income of Individuals (London, 27 October 2008) The department appeared on 16 March 2009 in respect of: • Convention on the Protection and Promotion of the Diversity of Cultural Expressions (Paris, 20 October 2005) • Agreement between Australia and the European Community on Trade in Wine (Brussels, 1 December 2008) The department appeared on 11 May 2009 in respect of: • Agreement between the Australia and the Government of the Isle of Man on the Exchange of Information with Respect to Taxes • Agreement between the Government of Australia and the Government of the Isle of Man for the Allocation of Taxing Rights with Respect to Certain Income of Individuals and to Establish a Mutual Agreement Procedure in Respect of Transfer Pricing Adjustments • Inquiry into Nuclear Non-proliferation and Disarmament 282 A p p e n d ix 6 . Inqu i r i es by parl i a m entary co m m i ttees The department appeared on 29 May 2009 in respect of: • Treaty between Australia and ASEAN, New Zealand Free Trade Agreement The department appeared on 15 June 2009 in respect of: • Agreement on Employment of the Spouses and Dependants of Diplomatic and Consular Personnel between Australia and the Portuguese Republic • Convention on Cluster Munitions The department appeared on 22 June 2009 in respect of: • Agreement between Australia and the Socialist Republic of Vietnam concerning the Transfer of Sentenced Persons • Convention on Cluster Munitions. Briefings provided to parliamentary committees The department provided private briefings to the Joint Standing Committee on Foreign Affairs Defence and Trade on: • Sri Lanka on 28 August 2008 • Status of the Doha Round on 24 September 2008 • Human rights situation in the Western Sahara on 16 October 2008. SECTION 4 283 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Appendix 7 Matters before courts and administrative tribunals During the year the department was involved in the following matters before courts and administrative tribunals. Courts • The department is assisting an inquiry by the Coroner’s Court of Victoria into the death of an Australian overseas. • We are pursuing costs awarded in the department’s favour in two matters and have recovered costs in relation to a further matter. • The department is involved in a Federal Court action brought against the Commonwealth alleging that the Commonwealth was complicit in the maltreatment of an Australian overseas. • Departmental officers have provided evidence in two separate criminal trials in the Supreme Court of Victoria. • The department is involved in a claim for costs relating to a decision made in respect of an employee’s claim for unfair dismissal. SECTION 4 • The department is defending an action challenging the cancellation of a visa. • The department was involved in a Federal Court appeal of an Administrative Appeals Tribunals (AAT) decision relating to a passport, which was upheld. An Application for Special Leave to Appeal has been lodged with the High Court of Australia. • The department instigated proceedings relating to a determination of the value of rent for office space at departmental premises. • The department is defending a claim for damages initiated by an Australian citizen living overseas. • We are involved in a Federal Court action brought against the Commonwealth alleging that the Commonwealth refused to take action for a number of crimes allegedly committed by Australians overseas. • The department has been involved in three actions brought by Falun Gong practitioners against Chinese officials. • The department is involved in two employment actions in overseas courts brought by two former locally engaged staff members. • We are opposing appeals with respect to employment actions brought in a foreign court by two former locally engaged staff members, and settled one such employment action in another foreign court. 28 4 Appe n d ix 7. Matters before courts and adm i n i strat i ve tri bunal s • The department is opposing an appeal in a medical compensation claim brought by a former locally engaged staff member at an overseas post. • The department successfully defended an application in an overseas court by an unsuccessful visa applicant, with costs awarded against the applicant. The department, through our overseas post, is assisting DIAC in recovery of those costs. • A claim for unlawful dismissal in the Australian Industrial Relations Commission was discontinued after the applicant withdrew his action. • We are involved in a claim for reinstatement by a former household staff member of a departmental officer at an overseas post. • The department is involved (as a non-party) in an appeal brought by a former employee at an overseas post against the decision of the local Labour Inspector. The outcome, favourable for the department, has been appealed by the former employee. • The department is defending claims for unfair dismissal brought by former employees following redundancies at an overseas post. • A claim for reinstatement made by a former employee at an overseas post following termination of employment was settled (without reinstatement) following a hearing in the local Labour Court. • The department is opposing an appeal by a claimant against the decision of a foreign court rejecting a claim against the department for alleged loss of a passport. • The department is defending a claim involving the sale of a motor vehicle at an overseas post. • We are involved in proceedings for fraud against a former employee at an overseas post. • The department is defending an action in an overseas court regarding a car accident involving an Australian Embassy vehicle. • The department has been involved in a series of actions brought in another country for damages relating to alleged child abduction in Australia. The actions have been dismissed by the overseas courts but the applicant continues to seek a review of his appeal. • We are defending two personal injuries claims arising out of incidents at two overseas posts, and have settled another such claim at another overseas post. • We continue to comply with discovery, subpoena and other document production obligations in a range of matters, including matters brought against the Commonwealth and other Australian Government agencies. • The department is regularly involved in the service of documents through the diplomatic channel relating to private litigation brought overseas and in Australia, and from time to time in the service of documents on foreign governments under the Foreign States Immunities Act 1985. 285 SECTION 4 • The department is awaiting a decision in a breach of contract case brought against an overseas post. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Tribunals • The department continued to be involved in applications before the Administrative Appeals Tribunals (AAT) concerning passports matters. During the year three applications for review were dismissed and two were withdrawn. At the end of the financial year there were four active applications before the AAT for review of passport decisions. Nine applications were on hold or adjourned. • A decision of the AAT upholding the Minister’s decision to issue a child’s passport was appealed to the Federal Court. The Court dismissed the appeal. • A decision of the AAT which upheld the Minister’s decision to cancel a passport was appealed to the Federal Court. The Court decided in favour of the Minister. • A person sought review in the Federal Court of an AAT decision affirming the Minister’s decision to refuse to issue a passport. The matter was settled. • A small claim in the ACT Civil and Administrative Tribunal against the department as Second Respondent was dismissed by consent. • The department was involved in an AAT review (subsequently withdrawn) of a National Archives of Australia decision not to release certain documents, including some Departmental cables. SECTION 4 • The department was involved in an AAT review of a departmental decision to refuse access to documents under the Freedom of Information Act 1982. • The department is involved in an AAT review of a departmental decision to release documents under the Freedom of Information Act 1982. • The department is the respondent in a number of applications to the AAT in relation to decisions made under the Freedom of Information Act 1982. • A complaint was made against the department to the Anti-Discrimination Board of New South Wales for discrimination in relation to the handling of the claimant’s application for an Australian passport. The complaint was settled. • A claim was made against the department to the Australian Human Rights Commission for discrimination and breach of the applicant’s human rights in relation to the handling of the claimant’s application for an Australian passport. The complaint is still in the conciliation phase. • A complaint was made against the department to the then Human Rights and Equal Opportunity Commission. The complaint alleged that a passports-related policy was a breach of the International Covenant on Civil and Political Rights. 28 6 A PPENDIX 8. ecolog i cally S U STA I NA B LE D EV ELO PM ENT Appendix 8 Ecologically sustainable development and environmental performance This appendix comprises the department’s report on its ecologically sustainable development (ESD) and environmental performance as required by section 516A of the Environment Protection and Biodiversity Conservation Act 1999. How the activities of the department, and the administration of legislation by the department, accorded with the ESD principles The department has sought to ensure that, where possible, its policy activities and other operations have accorded with and enacted ESD principles. It has pursued these principles through a variety of activities including its work on multilateral environment agreements, international legal frameworks and trade policy. These principles were also applied in the provision of development assistance (see Volume 2) and in the department’s public diplomacy. How the department’s outcomes contributed to ESD Outcome 1 – Australia’s national interests protected and advanced through The department contributed to ESD through participation in international negotiations across a range of policy areas related to the environment and sustainable development. Outcome 2 – Australians informed about and provided access to consular and passport services in Australia and overseas The N Series Passport, launched in May 2009, uses Australian Paper’s 100 percent carbon neutral ENVI paper range, which is Greenhouse Friendly as certified by the Department of Climate Change. Outcome 3 – Public understanding in Australia and overseas of Australia’s foreign and trade policy and a positive image of Australia internationally The department’s Direct Aid Program supported modest, practical aid programs overseas, some of which contributed to ESD. We supported Clean up the World and Earth Hour campaigns in a number of overseas locations through the public diplomacy programs of our posts. Outcome 4 – Efficient management of the Commonwealth overseas owned estate The department contributed to ESD in its management of the overseas estate. 287 SECTION 4 contributions to international security, national economic and trade performance and global cooperation DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Effect of the department’s activities on the environment The department’s operations in Canberra, our overseas posts and state and territory offices have a range of impacts on the environment. Measures to address these impacts are outlined below. Measures being taken by the department to minimise the impact of its activities on the environment The department retained certification for its Environmental Management System (EMS) for its activities in the R G Casey Building. On 12–13 May 2009, the department’s accredited external EMS auditor conducted a full re-certification audit against the international standard, ISO14001:2004, and found that the department remained in compliance. The auditors were satisfied that the department has continued to improve its environmental performance. Certification is for a period of three years with one-day surveillance audits conducted annually. The department demonstrated its commitment to the environment and the reduction of carbon emissions by participating in Earth Hour on 28 March 2009. While switching off non-essential lighting and equipment is an integral part of daily EMS procedures, during Earth Hour measures were taken to switch off additional lighting. SECTION 4 In the R G Casey Building, the department has taken further steps to reduce its carbon emissions, including replacing halogen and incandescent light bulbs as they wear out with more energy efficient bulbs. The department has continued to explore further means of reducing energy consumption, including through environmentally sustainable procurement. The department’s recycling and waste management procedures, which aim to reduce waste material going to landfill, were complemented by the introduction of a shredded paper recycling procedure. Shredded paper is collected and used in soil as mulch and to improve soil aeration while reducing the compacting of clay. From May to 30 June 2009, 3.2 tonnes was collected and consequently diverted from becoming landfill waste. Café Brindabella, located in the R G Casey Building, continued to provide strong support for the EMS. The café maintained its 20 cent levy on takeaway cups, aimed at reducing waste. Since 2004, $94 275 has been raised and donated to Greening Australia for the planting of Australian native trees in areas affected by the Canberra bushfires. Mechanisms for reviewing and increasing the effectiveness of these measures The EMS measures the effectiveness of the department’s efforts to minimise the negative impacts of its operations on the environment. The EMS Committee meets regularly to review environmental performance and to consider future improvements. Internal and external EMS audits are undertaken and there is regular monitoring of statistical data on waste. Energy consumption is monitored monthly, and comparisons of annual energy consumption are undertaken to assess the department’s energy reduction performance. 28 8 A p p e n d ix 9. Purc has er— provi der arrange m ents Appendix 9 Purchaser—provider arrangements The department provides management and administrative services to other Australian Government agencies at our overseas missions. This ensures consistency and efficient use of resources and avoids duplication of effort (in accordance with the 2007 Prime Minister’s Directive). We manage these arrangements through a Service Level Agreement (SLA). The current three-year SLA was negotiated with other agencies and came into force in September 2007. The SLA recognises the need to extend our provision of management services to additional categories of Australian Government employees, such as those on secondment to other organisations overseas. In 2008–09 we provided services under the SLA to: Department of Immigration and Citizenship, Department of Defence, AusAID, Australian Federal Police and Department of Education, Employment and Workplace Relations are the main purchasers of services under the SLA. 289 SECTION 4 Airservices Australia Attorney-General’s Department AusAID (Australian Agency for International Development) Australian Centre for International Agricultural Research Australian Customs and Border Protection Service Australian Federal Police (including the Australian Federal Police Protective Service) Australian Nuclear Science and Technology Organisation Australian Security Intelligence Organisation Australian Taxation Office Australian Trade Commission (Austrade) Bureau of Meteorology Commonwealth Scientific and Industrial Research Organisation Department of Agriculture, Fisheries and Forestry Department of Defence Department of Education, Employment and Workplace Relations Department of the Environment, Water, Heritage and the Arts Department of Families, Housing, Community Services and Indigenous Affairs Department of Health and Ageing (Therapeutic Goods Administration) Department of Immigration and Citizenship Department of Infrastructure, Transport, Regional Development and Local Government Department of Innovation, Industry, Science and Research Department of Resources, Energy and Tourism Department of Veterans’ Affairs National Library of Australia New Zealand Government Office of National Assessments The Treasury. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 4 The department has purchaser–provider arrangements to provide information and communications technology (ICT) services to Australian Government agencies with staff at our overseas missions and at a number of agency locations within Australia. In 2008–09 we provided ICT services to the following agencies: Airservices Australia Attorney-General’s Department AusAID (Australian Agency for International Development) Australian Antarctic Division Australian Centre for International Agricultural Research Australian Customs and Border Protection Service Australian Federal Police (including the Australian Federal Police Protective Service) Australian Fisheries Management Authority Australian Nuclear Science and Technology Organisation Australian Radiation Protection and Nuclear Safety Agency Australian Security Intelligence Organisation Australian Taxation Office Australian Trade Commission (Austrade) Australian Transaction Reports and Analysis Centre Bureau of Meteorology Commonwealth Scientific and Industrial Research Organisation Defence Intelligence Organisation Department of Agriculture, Fisheries and Forestry Department of Broadband, Communications and the Digital Economy Department of Climate Change Department of Defence Department of Education, Employment and Workplace Relations Department of the Environment, Water, Heritage and the Arts Department of Families, Housing, Community Services and Indigenous Affairs Department of Finance and Deregulation Department of Health and Ageing (Therapeutic Goods Administration) Department of Human Services Department of Immigration and Citizenship Department of Infrastructure, Transport, Regional Development and Local Government Department of Innovation, Industry, Science and Research Department of Resources, Energy and Tourism Department of the Prime Minister and Cabinet Department of Veterans’ Affairs Export Finance and Insurance Corporation National Library of Australia Office of National Assessments Office of the Official Secretary to the Governor-General Parliamentary Relations Office The Treasury. 290 A p p e n d ix 9. Purc has er— provi der arrange m ents The department has purchaser–provider arrangements with other Australian Government and state government agencies under which we provide payroll services to staff of other agencies overseas. In 2008–09 we provided payroll services to the following agencies: Attorney-General’s Department Australian Customs and Border Protection Service Australian Taxation Office Department of Agriculture, Fisheries and Forestry Department of Education, Employment and Workplace Relations Department of the Environment, Water, Heritage and the Arts Department of Infrastructure, Transport, Regional Development and Local Government Department of Veterans’ Affairs National Library of Australia Office of National Assessments Western Australian Department of the Premier and Cabinet. See output 1.2 for further information about the provision of ICT services and output 1.3 for further information about services to other agencies. SECTION 4 29 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Appendix 10 Advertising and market research As required under Section 311A of the Commonwealth Electoral Act 1918, following is a list of agencies and organisations contracted by the department (including at overseas posts) to provide advertising and market research services. The list includes payments above $10 900. TABLE 24. Advertising and market research Agencies/Organisations Service provided Output Amount ($) smartraveller Phase II campaign 2.1 35 589 Cudex (trading as Newspoll) Community attitudes to trade survey 1.1 12 023 Open Mind Research Group smartraveller Phase II—Tracking research following smartraveller advertisements 2.1 86 128 Advertising agencies KWP Advertising Market research organisations Polling and direct mail organisations SECTION 4 no payments to report Media advertising organisations Sensis Advertising in White pages 1.1 168 013 HMA Blaze Advertising for general recruitment 1.1 39 178 McCann Worldgroup (trading as Universal McCann) Advertising for smartraveller Phase II 2.1 2 319 862 HMA Blaze Advertising for Australia-Korea Foundation Grants Program 3.1 19 020 HMA Blaze Advertising for Council on Australia Latin America Relations Grants Program 3.1 11 726 Island Business International (Solomon Islands) Public awareness advertising for the Regional Assistance Mission to Solomon Islands (RAMSI) 3.1 21 179 TOTAL 292 2 712 718 A p pe n d i x 1 1 . G rants and contr i but i on s Appendix 11 Grants and contributions The table below provides a list of the grants programs administered or managed by the department in 2008–09. Information on grants awarded by the department since 1 January 2009 is available at www.dfat.gov.au/dept/grants/index. In 2008–09, the department made payments totalling $289.9 million consisting of $136.7 million to 29 international organisations and international treaty secretariats, including the United Nations, and $153.4 million to 16 United Nations peacekeeping operations. TABLE 25. GRANTS PROGRAMS Brief description of the Program International Relations Grants Grants to advance Australia’s objectives in the areas of international security, trade and economic performance, global cooperation and public diplomacy 4 557 Other Departmental International Relations Grants to advance Australia’s objectives in the areas of international security, trade and economic performance, global cooperation and public diplomacy 3 455 Australia–France Foundation Grants aimed at fostering links between Australian and French institutions and individuals in a broad range of activities Total 2008–09 Actual ($’000) 53 8 065 293 SECTION 4 Program DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 The table below provides a list of contributions to international organisations and peacekeeping operations administered by the department during 2008–09. TABLE 26. CONTRIBUTIONS TO INTERNATIONAL ORGANISATIONS AND PEACEKEEPING OPERATIONS1 Total ($’000) International Organisations Antarctic Treaty Secretariat 56 APEC Business Advisory Council 55 APEC Secretariat APEC Policy Support Unit^ 3 150 Biological Weapons Convention 18 Bureau of International Expositions 25 Commission for the Conservation of Antarctic Marine Living Resources 664 Commonwealth Secretariat 3 184 Comprehensive Nuclear-Test-Ban Treaty Organization 2 879 Convention on the Prohibition of the Use, Stockpiling, Production and Transfer of AntiPersonnel Mines and on their Destruction (Ottawa Convention) (figure is rounded) Conventional Weapons Convention Energy Charter Secretariat SECTION 4 504 International Atomic Energy Agency International Bureau of the Permanent Court of Arbitration International Centre for the Study of the Preservation and Restoration of Cultural Property 0 33 247 9 899 42 131 International Criminal Tribunal for the former Yugoslavia 5 033 International Criminal Tribunal for Rwanda 4 282 International Humanitarian Fact-Finding Commission 9 International Seabed Authority 197 International Tribunal for the Law of the Sea 316 Non-Proliferation of Nuclear Weapons Treaty Organisation 21 Organisation for Economic Co-operation and Development 11 127 Organisation for the Prohibition of Chemical Weapons Pacific Economic Cooperative Committee United Nations—Assessed Contribution 2 284 35 72 676 United Nations Capital Master Plan 8 620 United Nations Educational, Scientific and Cultural Organization 8 253 Wassenaar Arrangement 61 World Trade Organization 2 889 Subtotal International Organisations 294 136 690 A p pe n d i x 1 1 . G rants and contr i but i on s Total ($’000) International Peacekeeping Operations United Nations Disengagement Observer Force United Nations Hybrid Operation in Dafur United Nations Integrated Mission in Timor-Leste United Nations Interim Administration Mission in Kosovo United Nations Interim Force in Lebanon United Nations Mission for the Referendum in Western Sahara United Nations Mission in the Central African Republic and Chad United Nations Mission in Ethiopia and Eritrea 1 055 31 525 3 456 3 859 16 746 935 10 839 863 United Nations Mission in Liberia 12 998 United Nations Mission in the Sudan 15 336 United Nations Observer Mission in Georgia 773 United Nations Operation in Côte d’Ivoire 10 130 United Nations Organization Mission in the Democratic Republic of the Congo 28 393 United Nations Peacekeeping Force in Cyprus United Nations Stabilization Mission in Haiti United Nations Support for African Union Mission in Somalia 780 14 139 1 613 153 440 Total 289 884 1 Contributions to international organisations and United Nations peacekeeping operations are administered under Outcome 1. These figures are provided on an accrual basis consistent with the Financial Statements Note 19. Reporting of payments under the Outcome structure provides consistency with the reporting of these items in the Portfolio Budget Statements 2008–09 and the Portfolio Additional Estimates Statements 2008–09. ^ The reported contributions for the APEC Policy Support Unit (PSU) include only contributions made directly to APEC in support of the Policy Support Unit. The overall cost of the measure includes salary and on-costs for the head of the APEC PSU, a DFAT officer on secondment to APEC as part of the measure. Salary costs for this officer are funded through the Administered measure and are reported as Employee Expenses in the DFAT Administered accounts. 295 SECTION 4 Subtotal Peacekeeping Operations DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Appendix 12 Consultancy services The department employs consultants for a range of purposes. The decision to use a consultant is based on whether there is a need for specialised or professional skills, independent research or assessment skills, or a set of skills that is currently unavailable in the department. This approach is consistent with the Government’s policy to focus available resources on core functions. It also recognises the valuable perspectives that consultants can often bring to policy and operational issues. All decisions to engage consultants are based on the principle of value for money and efficient, effective and ethical use of public funds. All contracts (including consultancies) valued over $10 000 entered into in Australia, or entered into overseas with an Australian supplier, are published in the Government’s electronic gazettal system, AusTender (www.tenders.gov.au). Selection processes SECTION 4 The process used for selecting consultants, both in Australia and at overseas posts, is consistent with the department’s broader procurement policies and the Commonwealth Procurement Guidelines (December 2008), and is based on the principle of value for money. Selection methods are as follows: Open tender This procurement procedure invites all businesses that satisfy the conditions for participation to submit tenders. Australian open tenders are advertised on AusTender, the Government’s electronic publishing service and on the department’s website (www.dfat.gov.au/tenders). Overseas, open tenders are advertised on the post’s website. Where deemed appropriate, open tenders, both in Australia and overseas, will also be advertised in the print media. Select tender A limited number of organisations or individuals are invited to submit tenders for particular consultancies in accordance with mandatory procurement procedures of the Commonwealth Procurement Guidelines (December 2008). Direct sourcing A direct sourcing arrangement is where we invite a potential supplier or suppliers, of our choice, to make a submission. This definition includes a competitive process such as through the obtaining of quotes. For covered procurements, as defined in the Commonwealth Procurement Guidelines (December 2008), direct sourcing is permitted only under certain conditions. 296 Ap p e n d i x 1 2. Con s ultancy s erv i ces Panel An arrangement under which a number of suppliers, initially selected through a single procurement process, may each supply property or services to an agency as specified in the panel arrangements. Quotes are sought from suppliers that have pre-qualified on our panels to supply to the department. Consultancy services let The following table lists consultancy services contracts let during the year with a value of $10 000 or more (inclusive of GST, where applicable), including the contract price for the consultancy, the selection process used and the reason for the decision to engage consultancy services. TABLE 27. CONSULTANCY SERVICES CONTRACTS LET DURING 2008–09 OF $10 000 OR MORE Contract price ($A) Selection process(1) Justification(2) Description Abdoun Real Estate Property market review 25 712 Direct sourcing C Alliance Consulting Group Review of CAIS 36 854 † Direct sourcing C Analytical Services Property suitability assessment 19 800 Panel B Answerz Provision of threat risk assessment 14 784 Direct sourcing B ARUP Property suitability assessment 32 047 Panel B ARUP Property suitability assessment 13 866 Panel B BearingPoint Australia (trading as KPMG) Performance audit services 23 958 Direct sourcing B CB Richard Ellis (Vietnam) Co Ltd Overseas real estate services 12 805 Direct sourcing B Colin Buchanan and Partners Hong Kong Pedestrian simulation modelling for the Australian pavilion at Shanghai World Expo 2010 31 562 Direct sourcing C Energetics Provision of life cycle assessment services 16 500 Panel C First Peak Provision of security assessment services 10 960 Direct sourcing C Geoscience Australia Seismic monitoring services 637 846 Direct sourcing B Glover, Rodney Trade policy development 33 000 Direct sourcing C HSBC Actuaries Actuarial services 11 445 Direct sourcing C 297 SECTION 4 Consultant name SECTION 4 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Contract price ($A) Selection process(1) Justification(2) Consultant name Description International Trade Policy Consultants Report on Australia /Canada/ NZ Mutual recognition—an examination of the scope for closer regulatory cooperation 33 670 Direct sourcing B IPP Consulting Property suitability assessment 14 190 Panel B IPP Consulting Property suitability assessment 14 190 Panel B Jones Lang Lasalle (Vic) Real estate services 14 500 Direct sourcing B Jones Lang Lasalle Meghraj Property evaluation services 20 507 Direct sourcing B Maklarfirman Vincent Forssbeck KB Real estate services 18 176 Direct sourcing B Oakton AA Services Development of a budgetary framework 79 159 Direct sourcing C Oakton Service Provision of financial services 14 628 Direct sourcing C PricewaterhouseCoopers Audit services 18 480 Panel C PricewaterhouseCoopers Procedures review 20 640 Panel C PricewaterhouseCoopers Business advice on project proposal 176 040 Panel C Richardson O’Rourke Provision of benefits realisation plan 42 768 Direct sourcing B Richardson O’Rourke Provision of risk assessment services 21 296 Direct sourcing B Sinclair Knight Merz Property suitability assessment 26 950 Panel B Sinclair Knight Merz Property suitability assessment 63 500 Panel B Smec International Feasibility study for construction project 80 000 Direct sourcing B SMS Consulting Group E-learning review 59 400 Panel B Taylor Thomson Whitting (ACT) Property suitability assessment and design services 31 840 Panel B Taylor Thompson Whitting (International) Property suitability assessment 11 710 Panel B Tinney & Associates Consultancy services 30 930 Direct sourcing C Unisys Australia Facial recognition report 82 500 Direct sourcing B University of New South Wales Acoustic research consultancy 12 800 Direct sourcing B UXC Limited Provision of FMIS upgrade strategy Panel C 298 239 475 Ap p e n d i x 1 2. Con s ultancy s erv i ces Contract price ($A) Selection process(1) Justification(2) Consultant name Description UXC Limited Port Moresby HRMIS proof of concept 87 912 Panel C VSL Australia Property suitability assessment 13 944 Panel B Wizard People Performance management review 14 810 * Direct sourcing A Woolcott, Richard Arthur Asia Pacific community— Consultancy Services 152 174 ~ Direct sourcing B Worley Parsons Services Property suitability assessment 17 612 Panel B Worley Parsons Services Property suitability assessment 17 612 Panel B Worley Parsons Services Property suitability assessment 16 930 Panel B Worley Parsons Services Property suitability assessment 17 612 Panel B TOTAL 2 387 094 † Final value exceeded original contract price by $854 and reflects expenditure on reimbursable items. * Final value exceeded original contract price by $690 and reflects additional time and expense required to complete the review. ~ Final value exceeded original contract price by $13 924 and reflects expenditure on reimbursable items. (1) Explanation of selection process terms drawn from the Commonwealth Procurement Guidelines (December 2008): Open Tender—A procurement procedure in which a request for tender is published inviting all businesses that satisfy the conditions for participation to submit tenders. Select Tender—A procurement procedure in which the procuring agency selects which potential suppliers are invited to submit tenders. This procurement process may only be used under certain defined circumstances Direct Sourcing—A procurement process in which the agency invites a potential supplier or suppliers of its choice to make submissions. Direct Sourcing may include a competitive process, for example obtaining quotes. (2) Justification for decision to use consultancy: A—skills currently unavailable within agency B—need for specialised or professional skills C—need for independent research or assessment. 29 9 SECTION 4 Panel—An arrangement under which a number of suppliers, initially selected through an open tender process, may each supply property or services to an agency as specified in the panel arrangements. Quotes are sought from suppliers that have pre-qualified on the agency panels to supply to the government. This category includes standing offers and supplier panels where the supply of goods and services may be provided for a pre-determined length of time, usually at a pre-arranged price. DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Appendix 13 List of sponsors The following table lists sponsors who supported projects or programs undertaken by the department during the year with sponsorship equivalent to $1500 and above (GST inclusive). SECTION 4 TABLE 28. LIST OF SPONSORS Sponsor Project/Program Output Amount ($) ANZ Banking Group Arthur Boyd Lecture 1.3 10 286 SAE Institute Australia Day 2009 (Amman) 3.1 12 497 Grand Hyatt Erawan Bangkok Australia Day 2009 (Bangkok) 3.1 3 266 L-Tag Technologies Company Limited Australia Day 2009 (Bangkok) 3.1 3 119 Akara Mining Limited Australia Day 2009 (Bangkok) 3.1 6 005 Blackmores Limited Australia Day 2009 (Bangkok) 3.1 6 582 Tourism Australia Australia Day 2009 (Bangkok) 3.1 6 558 MGSA Australia Day 2009 (Bucharest) 3.1 3 386 University of NSW—International and Global Networks Australia Day 2009 (Hong Kong) 3.1 3 840 Amorim and Irmaos Australia Day 2009 (Lisbon) 3.1 2 623 Brisa Australia Day 2009 (Lisbon) 3.1 2 952 Macquarie Group Australia Day 2009 (Lisbon) 3.1 2 460 Martinfer Australia Day 2009 (Lisbon) 3.1 2 434 Thales Australia Day 2009 (Lisbon) 3.1 2 459 Pernod Ricard UK Australia Day 2009 (London) 3.1 5 333 Austal Australia Day 2009 (Riyadh) 3.1 10 444 Modelcraft Australia Day 2009 (Riyadh) 3.1 4 087 RB Stiles Australia Day 2009 (Riyadh) 3.1 4 087 Fox Italia Australia Day 2009 (Rome) 3.1 4 701 BHP Billiton Chile Inc Australia Day 2009 (Santiago de Chile) 3.1 8 906 Orica Mining Services Latin America Australia Day 2009 (Santiago de Chile) 3.1 9 072 Securency International Australia Day 2009 (Santiago de Chile) 3.1 4 851 Sinclair, Knight, Merz Consultores Ltda Minmetal Australia Day 2009 (Santiago de Chile) 3.1 8 811 University of Queensland Australia Day 2009 (Santiago de Chile) 3.1 2 829 Xstrata Chile S.A. Australia Day 2009 (Santiago de Chile) 3.1 4 631 300 Ap p e n d i x 1 3. Li st of s pon sor s Sponsor Project/Program Amount ($) Anca Incorporated Australia Day Ball 2009 (Chicago) 3.1 7 019 Baker & McKenzie Australia Day Ball 2009 (Chicago) 3.1 4 535 Caterpillar Incorporated Australia Day Ball 2009 (Chicago) 3.1 14 932 Creata Incorporated Australia Day Ball 2009 (Chicago) 3.1 7 149 Import Logistics Australia Day Ball 2009 (Chicago) 3.1 4 219 John Hancock Observatory Australia Day Ball 2009 (Chicago) 3.1 15 191 Macquarie Capital (USA) Australia Day Ball 2009 (Chicago) 3.1 12 274 The Boeing Company Australia Day Ball 2009 (Chicago) 3.1 4 603 Victorian Government Australia Day Ball 2009 (Chicago) 3.1 7 747 Allied Pickfords Japan Australia Day in Spring 2009 (Tokyo) 3.1 6 798 ANZ Banking Group Australia Day in Spring 2009 (Tokyo) 3.1 16 580 BHP Billiton Japan Limited Australia Day in Spring 2009 (Tokyo) 3.1 8 290 Government of Victoria— Investment Victoria Japan Australia Day in Spring 2009 (Tokyo) 3.1 4 160 Government of Western Australia—Tokyo Australia Day in Spring 2009 (Tokyo) 3.1 4 013 Inpex Corporation Australia Day in Spring 2009 (Tokyo) 3.1 7 685 K.K. Aristocrat Technologies Australia Day in Spring 2009 (Tokyo) 3.1 15 370 Kob Limited Australia Day in Spring 2009 (Tokyo) 3.1 1 960 Macquarie Capital Securities Japan Limited Australia Day in Spring 2009 (Tokyo) 3.1 15 720 Mars Japan Limited Australia Day in Spring 2009 (Tokyo) 3.1 16 480 Meat and Livestock Australia Australia Day in Spring 2009 (Tokyo) 3.1 14 781 National Australia Bank Limited Tokyo Australia Day in Spring 2009 (Tokyo) 3.1 15 680 North West Shelf Liaison Company Australia Day in Spring 2009 (Tokyo) 3.1 16 320 Rio Tinto Japan Limited Australia Day in Spring 2009 (Tokyo) 3.1 3 843 Qantas Airways Limited Australia Day in Spring 2009 (Tokyo) 3.1 22 437 Queensland Trade and Investment Office Australia Day in Spring 2009 (Tokyo) 3.1 4 158 Seatonfire Australia Day in Spring 2009 (Tokyo) 3.1 1 910 Sekol Japan Limited Australia Day in Spring 2009 (Tokyo) 3.1 7 375 Servcorp Japan Australia Day in Spring 2009 (Tokyo) 3.1 3 918 Suntory Flowers Company Limited Australia Day in Spring 2009 (Tokyo) 3.1 3 688 Tourism Australia Australia Day in Spring 2009 (Tokyo) 3.1 14 070 Vacel Incorporated Australia Day in Spring 2009 (Tokyo) 3.1 7 589 Centar Kaptol Australia Week Promotion (Zagreb) 3.1 4 848 Movieplex Cinema Australia Week Promotion (Zagreb) 3.1 41 281 30 1 SECTION 4 Output SECTION 4 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Sponsor Project/Program Output Amount ($) Allen Arthur Robinson Australia-Indonesia Bilateral Relations Conference 1.1 2 000 ANZ Banking Group Australia-Indonesia Bilateral Relations Conference 1.1 14 720 McRae Investments Australia-Indonesia Bilateral Relations Conference 1.1 5 000 HKSAR-Leisure and Cultural Services Department Australian Film Festival (Hong Kong) 3.1 2 028 IPAC Financial Planning HK Limited Australian Film Festival (Hong Kong) 3.1 3 623 Allen Arthur Robinson Australian Film Festival (Phnom Penh) 3.1 1 519 ANZ Royal Bank Australian Film Festival (Phnom Penh) 3.1 2 145 OZ Minerals Australian Film Festival (Phnom Penh) 3.1 1 543 South Pacific Commercial Finance-Australia Australian Film Festival (Phnom Penh) 3.1 1 538 BHP Billiton Eurasia Australian Film Festival 2009 (Moscow) 3.1 43 092 Macquarie Capital (Singapore) Pte Ltd Australian Film Focus 2009 (Singapore) 3.1 7 123 Jeewanjee Currimjee Australian Food and Wine Festival— Mauritius and The Seychelles 3.1 7 319 Dymocks Australian Writers Week—(Beijing) 3.1 4 750 Australia Council Australian Writers Week—(Beijing) 3.1 10 000 Fortescue Metals Group Ltd Australian Writers Week—(Beijing) 3.1 5 000 Warner Bros Philippines Celebrate Australia 2009 (Manila) 3.1 6 540 Chateau 1771 Celebrate Australia 2009 (Manila) 3.1 5 268 ANZ Banking Group Korea Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 10 967 Austrade Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 8 221 Australian Education International Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 5 424 Australian Wool Innovation Limited Korea Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 21 935 BHP Billiton Korea Limited Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 10 967 Chevron Oil Corporation Korea Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 3 338 GM Daewoo Auto and Technology Company Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 3 290 Le Meilleur Company Limited Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 10 967 302 Ap p e n d i x 1 3. Li st of s pon sor s Sponsor Project/Program Amount ($) Macquarie Group Korea Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 5 527 POSCO Limited Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 10 967 Queensland Trade and Investment Office Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 3 290 RioTinto Korea Limited Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 10 967 Tourism Australia Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 10 967 Tourism Queensland Korea Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 5 484 Western Australia Trade and Investment Office Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 3 290 Wilson Parking Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 3 290 Woodside Energy Liaison Company Korea Colours of Australia- Australia Day 2009 reception (Seoul) 3.1 5 484 Taipei City Government Embassy Roadshow (Taipei) 3.1 2 273 Partner Center Enjoy Australia Celebration (Warsaw) 1.1 2 203 Penelope Seidler Harry Seidler Conference Room Opening (Vienna) 3.1 1 765 Attorney-General’s Department International Physical Security Forum 1.2 10 000 Department of the Prime Minister and Cabinet International Physical Security Forum 1.2 20 000 Australian Public Service Commission NAIDOC 2009 celebrations 3.1 10 000 Akd—Agencija Za Komercijalnu Djelatsnost Promotion of Australia (Calendars) (Zagreb) 3.1 2 181 Akar International Piano Recital (Kuwait) 3.1 2 207 SMEC Piano Recital (Kuwait) 3.1 2 276 ANZ Banking Group Shanghai Library Australian Friendship Collection 3.1 5 000 ACT Chief Minister’s Department Shanghai World Expo 2010 3.1 110 000 ANZ Banking Group Shanghai World Expo 2010 3.1 495 000 Northern Territory Department of the Chief Minister Shanghai World Expo 2010 3.1 110 000 NSW Department of State and Regional Development Shanghai World Expo 2010 3.1 550 000 QLD Department of Employment, Economic Development and Innovation Shanghai World Expo 2010 3.1 165 000 Rio Tinto Shanghai World Expo 2010 3.1 495 000 303 SECTION 4 Output DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Sponsor Project/Program Output Amount ($) South Australia Department of Premier and Cabinet Shanghai World Expo 2010 3.1 110 000 Telstra Corporation Limited Shanghai World Expo 2010 3.1 550 000 Western Australia Department of State Development Shanghai World Expo 2010 3.1 110 000 Australian Chamber of Commerce The Sign Project by Trent Jansen (Singapore) 3.1 5 399 Pexim Travel to Australia of a student to attend a short English Language course at Macquarie University (Belgrade) 3.1 7 682 SECTION 4 Total 304 3 496 411 A p p e n d ix 1 4. Sum m ary of t he overs eas network Appendix 14 Summary of the overseas network Following is a summary of the overseas network as at 30 June 2009. A comprehensive listing of the overseas network, including arrangements for the accreditation and responsibilities of overseas posts is available at the department’s website at www.dfat.gov.au/dept. This information is updated regularly. TABLE 29. EMBASSIES, HIGH COMMISSIONS, CONSULATES AND MULTILATERAL MISSIONS MANAGED BY THE DEPARTMENT OF FOREIGN AFFAIRS AND TRADE (89 POSTS) City Post type Afghanistan Kabul Embassy Argentina Buenos Aires Embassy Austria Vienna Embassy and Permanent Mission to the United Nations Bangladesh Dhaka High Commission Belgium Brussels Embassy and Mission to the European Union Brazil Brasilia Embassy Brunei Darussalam Bandar Seri Begawan High Commission Burma Rangoon Embassy Cambodia Phnom Penh Embassy Canada Ottawa High Commission Chile Santiago Embassy China Beijing Guangzhou Hong Kong Shanghai Embassy Consulate-General Consulate-General Consulate-General Croatia Zagreb Embassy Cyprus Nicosia High Commission Denmark Copenhagen Embassy East Timor Dili Embassy Egypt Cairo Embassy Federated States of Micronesia Pohnpei Embassy Fiji Suva High Commission France Paris Paris Embassy* Delegation to the OECD Germany Berlin Embassy Ghana Accra High Commission SECTION 4 Country of location 30 5 SECTION 4 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Country of location City Post type Greece Athens Embassy Hungary Budapest Embassy India New Delhi High Commission Indonesia Jakarta Bali (Denpasar) Embassy Consulate-General Iran Tehran Embassy Iraq Baghdad Embassy Ireland Dublin Embassy Israel Tel Aviv Embassy Italy Rome Embassy and Permanent Mission to the FAO Japan Tokyo Embassy Jordan Amman Embassy Kenya Nairobi High Commission Kiribati Tarawa High Commission Korea, Republic of Seoul Embassy Kuwait Kuwait Embassy Laos Vientiane Embassy Lebanon Beirut Embassy Malaysia Kuala Lumpur High Commission Malta Malta High Commission Mauritius Port Louis High Commission Mexico Mexico City Embassy Nauru Nauru Consulate-General Nepal Kathmandu Embassy Netherlands The Hague Embassy New Caledonia (France) Noumea Consulate-General New Zealand Wellington High Commission Nigeria Abuja High Commission Pakistan Islamabad High Commission Papua New Guinea Port Moresby High Commission Philippines Manila Embassy Poland Warsaw Embassy Portugal Lisbon Embassy Russia Moscow Embassy Samoa Apia High Commission Saudi Arabia Riyadh Embassy Serbia Belgrade Embassy 306 A p p e n d ix 1 4. Sum m ary of t he overs eas network City Post type Singapore Singapore High Commission Solomon Islands Honiara High Commission South Africa Pretoria High Commission Spain Madrid Embassy Sri Lanka Colombo High Commission Sweden Stockholm Embassy Switzerland Geneva Geneva Permanent Mission to the United Nations Permanent Mission to the WTO and Consulate‑General Thailand Bangkok Embassy and Permanent Mission to ESCAP Tonga Nuku’alofa High Commission Trinidad and Tobago Port of Spain High Commission Turkey Ankara Canakkale Embassy Consulate United Arab Emirates Abu Dhabi Embassy United Kingdom London High Commission United States of America Washington DC Chicago Honolulu Los Angeles New York New York Embassy Consulate-General Consulate-General Consulate-General Consulate-General Permanent Mission to the United Nations Vanuatu Port Vila High Commission Vatican City Vatican City Embassy to the Holy See Vietnam Hanoi Ho Chi Minh City Embassy Consulate-General Zimbabwe Harare Embassy * The Australian Permanent Delegation to UNESCO is located within the embassy in Paris. In Ramallah, the Australian Government maintains the Australian Representative Office. In Taipei, the Australian Chamber of Commerce and Industry maintains the Australian Commerce and Industry Office, which includes staff seconded from the Department of Foreign Affairs and Trade, Austrade, the Department of Education, Employment and Workplace Relations and the Department of Immigration and Citizenship. 307 SECTION 4 Country of location DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 TABLE 30. CONSULATES MANAGED BY AUSTRADE (17 POSTS) Country of location City Post type Brazil Sao Paulo Consulate-General Canada Toronto Consulate-General Germany Frankfurt Consulate-General India Chennai Mumbai Consulate-General Consulate-General Italy Milan Consulate-General Japan Fukuoka Nagoya Osaka Sapporo Consulate-General Consulate Consulate-General Consulate Libya Tripoli Consulate-General New Zealand Auckland Consulate-General Peru Lima Consulate-General Turkey Istanbul Consulate-General United Arab Emirates Dubai Consulate-General United States of America Atlanta San Francisco Consulate-General Consulate-General SECTION 4 TABLE 31. CONSULATES HEADED BY HONORARY CONSULS (49 POSTS) Region Country of location City Responsible post Africa Angola Luanda** Pretoria Mozambique Maputo** Pretoria Nigeria Lagos Abuja Asia Indonesia Medan Jakarta Kazakhstan Almaty** Moscow Korea, Republic of Busan Seoul Malaysia Kota Kinabalu Kuala Lumpur Malaysia Kuching Kuala Lumpur Malaysia Penang Kuala Lumpur Mongolia Ulaanbaatar Seoul Pakistan Karachi** Islamabad Pakistan Lahore** Islamabad Russia Vladivostok* Moscow Thailand Chiang Mai Bangkok Thailand Koh Samui Bangkok Thailand Phuket Bangkok 308 A p p e n d ix 1 4. Sum m ary of t he overs eas network Country of location City Responsible post Pacific French Polynesia (France) Papeete Noumea Papua New Guinea Lae Port Moresby Europe Bosnia-Herzegovina Sarajevo Vienna Bulgaria Sofia Athens Czech Republic Prague* Warsaw Estonia Tallinn Stockholm Finland Helsinki Stockholm Former Yugoslav Republic of Macedonia Skopje Belgrade Germany Munich Berlin Greece Thessaloniki Athens Italy Venice Rome Latvia Riga Stockholm Lithuania Vilnius Stockholm Norway Oslo Copenhagen Romania Bucharest* Belgrade Russia St Petersburg Moscow Slovenia Ljubljana Vienna Spain Barcelona Madrid Spain Seville** Madrid Ukraine Kiev** Vienna United Kingdom Edinburgh London North America Canada Vancouver* Ottawa United States Boston** New York CG United States Denver Los Angeles United States Houston Washington DC United States Miami** Atlanta United States Seattle** San Francisco Central & South America Bolivia La Paz Santiago Brazil Rio de Janeiro Brasilia Colombia Bogota Brasilia Ecuador Guayaquil Santiago Mexico Monterrey Mexico City Uruguay Montevideo Buenos Aires SECTION 4 Region * Austrade-managed consulate ** Temporarily closed as at 30 June 2009 30 9 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 4 TABLE 32. PLACES WHERE CANADA PROVIDES CONSULAR SERVICES TO AUSTRALIAN CITIZENS Country/consular area Canadian post responsible Australian supervising post Algeria Algiers Paris Embassy Burkina Faso Ouagadougou Accra Cameroon Yaoundé Abuja Congo, Democratic Republic of the Kinshasa Harare Costa Rica San Jose Mexico City Côte d’Ivoire Abidjan Accra Cuba Havana Mexico City Ecuador Quito Santiago Ethiopia Addis Ababa Nairobi Gabon Yaoundé Abuja Gambia, The Dakar Abuja Guatemala Guatemala City Mexico City Guinea Dakar Accra Mali Bamako Accra Morocco Rabat Paris Embassy Niger Niamey Abuja Panama Panama City Mexico City El Salvador San Salvador Mexico City Senegal Dakar Accra Syria Damascus Cairo Tanzania Dar es Salaam Nairobi Tunisia Tunis Cairo Venezuela Caracas Brasilia 31 0 A p p e n d ix 1 4. Sum m ary of t he overs eas network TABLE 33. PLACES WHERE AUSTRALIA PROVIDES CONSULAR SERVICES TO CANADIAN CITIZENS Country/consular area Australian post responsible Canadian supervising post Bali Bali (Denpasar) Jakarta Burma Rangoon Bangkok Cambodia Phnom Penh Bangkok East Timor Dili Jakarta Federated States of Micronesia Guam Marshall Islands Northern Mariana Islands Palau Pohnpei Canberra French Polynesia (France) Noumea Wellington Hawaii Honolulu San Francisco Kiribati Tarawa Wellington Laos Vientiane Bangkok Nauru Nauru Canberra New Caledonia (France) Noumea Canberra Bali (Denpasar) Jakarta Port Moresby Canberra Samoa Apia Wellington Solomon Islands Honiara Canberra Tonga Nuku’alofa Wellington Vanuatu Port Vila Canberra SECTION 4 Nusa Tenggara Barat Papua New Guinea 31 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 31 2 FINANCIAL STATEMENTS Section 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Department of Foreign Affairs and Trade Financial statements for the year ended 30 June 2009 Independent auditor’s report Statement by the Secretary and Chief Finance Officer Income statement Balance sheet Statement of changes in equity Cash flow statement Schedules of commitments, contingencies and administered items Notes to and forming part of the financial statements • summary of significant accounting policies SECTION 5 • other explanatory notes 31 4 F i nanc i al state m ents SECTION 5 31 5 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 31 6 F i nanc i al state m ents SECTION 5 31 7 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 31 8 F i nanc i al state m ents SECTION 5 31 9 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 320 F i nanc i al state m ents SECTION 5 321 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 322 F i nanc i al state m ents SECTION 5 323 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 324 F i nanc i al state m ents SECTION 5 325 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 326 F i nanc i al state m ents SECTION 5 327 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 328 F i nanc i al state m ents SECTION 5 329 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 330 F i nanc i al state m ents SECTION 5 331 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 332 F i nanc i al state m ents SECTION 5 333 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 33 4 F i nanc i al state m ents SECTION 5 335 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 336 F i nanc i al state m ents SECTION 5 337 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 338 F i nanc i al state m ents SECTION 5 339 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 340 F i nanc i al state m ents SECTION 5 341 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 3 42 F i nanc i al state m ents SECTION 5 343 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 344 F i nanc i al state m ents SECTION 5 345 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 346 F i nanc i al state m ents SECTION 5 347 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 3 48 F i nanc i al state m ents SECTION 5 349 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 35 0 F i nanc i al state m ents SECTION 5 351 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 352 F i nanc i al state m ents SECTION 5 353 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 35 4 F i nanc i al state m ents SECTION 5 355 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 35 6 F i nanc i al state m ents SECTION 5 357 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 358 F i nanc i al state m ents SECTION 5 359 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 360 F i nanc i al state m ents SECTION 5 361 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 362 F i nanc i al state m ents SECTION 5 363 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 364 F i nanc i al state m ents SECTION 5 365 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 366 F i nanc i al state m ents SECTION 5 367 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 368 F i nanc i al state m ents SECTION 5 369 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 370 F i nanc i al state m ents SECTION 5 37 1 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 372 F i nanc i al state m ents SECTION 5 373 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 374 F i nanc i al state m ents SECTION 5 375 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 376 F i nanc i al state m ents SECTION 5 377 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 378 F i nanc i al state m ents SECTION 5 379 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 38 0 F i nanc i al state m ents SECTION 5 381 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 382 F i nanc i al state m ents SECTION 5 383 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 38 4 F i nanc i al state m ents SECTION 5 385 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 38 6 F i nanc i al state m ents SECTION 5 387 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 38 8 F i nanc i al state m ents SECTION 5 389 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 390 F i nanc i al state m ents SECTION 5 39 1 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 392 F i nanc i al state m ents SECTION 5 393 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 394 F i nanc i al state m ents SECTION 5 395 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 396 F i nanc i al state m ents SECTION 5 397 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 398 F i nanc i al state m ents SECTION 5 39 9 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 400 F i nanc i al state m ents SECTION 5 401 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 4 02 F i nanc i al state m ents SECTION 5 4 03 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 404 F i nanc i al state m ents SECTION 5 405 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 406 F i nanc i al state m ents SECTION 5 407 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 408 F i nanc i al state m ents SECTION 5 409 SECTION 5 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 410 F i nanc i al state m ents SECTION 5 41 1 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 412 GLOSSARIES AND INDEXES Section 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Glossaries and indexes Glossary of terms Glossary of acronyms and abbreviations Compliance index SECTION 6 Index 414 G lossar ies a n d i n d e x es | G LOSSA RY O F T ER MS Glossary of terms System of accounting where items are brought to account and included in the financial statements as they are earned or incurred, rather than as they are received or paid. Additional Estimates Where amounts appropriated at Budget time are insufficient, Parliament may appropriate more funds to portfolios through the Additional Estimates Acts. Administered items Revenues, expenses, assets or liabilities managed by agencies on behalf of the Commonwealth. Agencies do not control administered items. Administered expenses include grants, subsidies and benefits. In many cases, administered expenses fund the delivery of third party outputs. Agency Agencies are departments of state, departments of the Parliament and ‘prescribed agencies’ for the purposes of the Financial Management and Accountability Act 1997. Appropriation An authorisation by Parliament to spend moneys from the Consolidated Revenue Fund for a particular purpose. APS employee A person engaged under section 22, or a person who is engaged as an APS employee under section 74, of the Public Service Act 1999. Average staffing level The average number of employees receiving salary over the financial year, with adjustments for part-time and casual employees to show the full-time equivalent. Corporate governance The process by which agencies are directed and controlled. It is generally understood to encompass authority, accountability, stewardship, leadership, direction and control. Effectiveness indicators Measure the joint or independent contribution of programs to the achievement of their specified outcome. Effectiveness should be distinguished from efficiency, which concerns the adequacy of a contribution’s administration. Memorandum of understanding A document outlining the terms and details of a non-binding agreement between parties including each parties requirements and responsibilities. Non-ongoing APS employee A person engaged as an APS employee under subsection 22(2)(b) or 22(2)(c) of the Public Service Act 1999. 41 5 SECTION 6 Accrual accounting DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 A person engaged as an ongoing APS employee under subsection 22(2)(a) of the Public Service Act 1999. Outcomes The desired results, impacts or consequences for the Australian community as influenced by the actions of the Australian Government. Actual outcomes are assessments of the end results or impacts actually achieved. Outputs The goods and services produced by agencies on behalf of government for external organisations or individuals. Outputs also include goods and services produced for other areas of government external to the agency. Performance pay Also known as performance-linked bonuses and usually take the form of a one-off payment in recognition of performance. Purchaser–provider arrangements Arrangements under which the outputs of one agency are purchased by another agency to contribute to outcomes. Risk management The culture, frameworks and structures that are directed towards the effective management of potential opportunities and adverse effects. Service charters It is Government policy that departments which provide services directly to the public have service charters in place. A service charter is a public statement about the service that a department will provide and what customers can expect from the department. SECTION 6 Ongoing APS employee 416 Glossar ies a n d in d e x es | G lossary of acrony m s and abbrevi ati on s Glossary of acronyms and abbreviations ASEAN–Australia–New Zealand FTA ACAP Agreement on the Conservation of Albatrosses and Petrels ACBC Australia–China Business Council ACC Australia–China Council ACIAR Australian Centre for International Agricultural Research ACI–FTA Australia–Chile Free Trade Agreement ACTA Anti-Counterfeiting Trade Agreement ADF Australian Defence Force AFP Australian Federal Police AIC Australia–India Council AICC Australia International Cultural Council AII Australia–Indonesia Institute AIMF Australia–Indonesia Ministerial Forum AIP Australia–Indonesia Partnership AJF Australia–Japan Foundation AKF Australia–Korea Foundation ALABC Australia–Latin America Business Council AMI Australia–Malaysia Institute ANAO Australian National Audit Office ANZCERTA Australia New Zealand Closer Economic Relations Trade Agreement APc Asia Pacific community APEC Asia-Pacific Economic Cooperation (forum) APIS Australian Passport Information Service APO Australian Passport Office APS Australian Public Service SECTION 6 AANZFTA 41 7 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 AQIS Australian Quarantine and Inspection Service ARF ASEAN Regional Forum ASEAN Association of Southeast Asian Nations ASEM Asia–Europe Meeting ASNO Australian Safeguards and Non-Proliferation Office ATI Australia–Thailand Institute ATWS Australian Tsunami Warning System AUKMIN Australia–United Kingdom Ministerial Dialogue AusAID Australian Agency for International Development AUSFTA Australia–United States Free Trade Agreement AUSMIN Australia–United States Ministerial Consultations Austrade Australian Trade Commission CAAR Council for Australian–Arab Relations CAIS Consular Assistance and Information System CAP Common Agricultural Policy (European Union) CCAMLR Conservation of Antarctic Marine Living Resources CESCR (UN) Committee on Economic, Social and Cultural Rights CHOGM Commonwealth Heads of Government Meeting COALAR Council on Australia Latin America Relations CTBT Comprehensive Nuclear-Test-Ban Treaty DAFF Department of Agriculture, Fisheries and Forestry DAP Direct Aid Program DEWHA Department of the Environment, Water, Heritage and the Arts DFAT Department of Foreign Affairs and Trade DIAC Department of Immigration and Citizenship DPRK Democratic People’s Republic of Korea (also known as North Korea) EABC European Australian Business Council 418 Glossar ies a n d in d e x es | G lossary of acrony m s and abbrevi ati on s East Asia Summit EC European Commission EFIC Export Finance and Insurance Corporation ERT Emergency Response Team EU European Union FMCT Fissile Material Cut-off Treaty FMIS Financial Management Information System FOI freedom of information FRSC (Pacific Islands) Forum Regional Security Committee FTA free trade agreement FTAAP Free Trade Area of the Asia-Pacific GCC Gulf Cooperation Council GCCSI Global Carbon Capture and Storage Institute G8 Group of Eight (member countries Canada, France, Germany, Italy, Japan, Russia, the United Kingdom and the United States) IAEA International Atomic Energy Agency ICNND International Commission for Nuclear Non-proliferation and Disarmament ICT information and communications technology IMV International Media Visits IOR–ARC Indian Ocean Rim Association for Regional Cooperation IP Intellectual Property IRENA International Renewable Energy Agency ISAF International Security Assistance Force IWC International Whaling Commission JAUSMIN Australia–Japan ‘2+2’ Joint Foreign and Defence Ministerial Consultations JCLEC Jakarta Centre for Law Enforcement Cooperation JCPAA (Parliamentary) Joint Committee on Public Accounts and Audit SECTION 6 EAS 41 9 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 JSCFADT (Parliamentary) Joint Standing Committee on Foreign Affairs, Defence and Trade JSCOT (Parliamentary) Joint Standing Committee on Treaties LES locally engaged staff LNG liquefied natural gas MAFTA Malaysia–Australia Free Trade Agreement MOU memorandum of understanding MTCR Missile Technology Control Regime NATO North Atlantic Treaty Organisation NGO non-government organisation NPT Nuclear Non-Proliferation Treaty ODIN Official Diplomatic Information Network OECD Organisation for Economic Co-operation and Development OHS occupational health and safety OPO Overseas Property Office OSCE Organisation for Security and Cooperation in Europe PACER Pacific Agreement on Closer Economic Relations PBS Portfolio Budget Statements PIF Pacific Islands Forum PNG Papua New Guinea PPD Pacific Partnerships for Development PSI Proliferation Security Initiative PSWPS Pacific Seasonal Worker Pilot Scheme RAMSI Regional Assistance Mission to Solomon Islands ROK Republic of Korea (also known as South Korea) R2P Responsibility to Protect principle SAARC South Asian Association for Regional Cooperation SAFTA Singapore–Australia Free Trade Agreement 420 Glossar ies a n d in d e x es | G lossary of acrony m s and abbrevi ati on s SATIN Secure Australian Telecommunications and Information Network SES Senior Executive Service SGP Strongim Gavman Program (PNG) SLA Service Level Agreement STARS Statistical Trade Analysis and Retrieval System SVP Special Visits Program TAFTA Thailand–Australia Free Trade Agreement TPP Trans-Pacific Partnership Agreement TSD Trilateral Strategic Dialogue UAE United Arab Emirates UN United Nations UNCTAD United Nations Conference on Trade and Development UNESCO United Nations Educational, Scientific and Cultural Organization UNFCCC United Nations Framework Convention on Climate Change UNGA United Nations General Assembly UNHCR United Nations High Commissioner for Refugees UNSC United Nations Security Council US United States of America WIPO World Intellectual Property Organization WMD Weapons of Mass Destruction WTO World Trade Organization SECTION 6 421 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Compliance Index This index is prepared from the checklist of annual report requirements contained in attachment F to the Requirements for Annual Reports approved by the Joint Committee of Public Accounts and Audit on 17 June 2009. Description Page Requirement Letter of transmittal iii mandatory Table of contents iv–vii mandatory Index 425–457 mandatory Glossary 415–421 mandatory Contact officer ii mandatory Internet home page address and internet address for report ii mandatory Secretary’s review 3–13 mandatory Summary of significant issues and developments 4–12 suggested Overview of department’s performance and financial results 241–242 suggested Outlook for the following year 12–13 suggested Overview description of the department 14–19 mandatory Role and functions 14 mandatory Organisational structure 15–19 mandatory Outcome and output structure 19 mandatory Where outcome and output structures differ from the PBS format, details of variation and reasons for change n.a. mandatory Portfolio structure 18 mandatory Review of performance during the year in relation to outputs and contribution to outcomes 21–219 mandatory Actual performance in relation to performance targets set out in the PBS and PAES 23–219 mandatory Performance of purchaser—provider arrangements 289–291 mandatory Where performance targets differ from the PBS/PAES, details of both the former and new targets, and reasons for the change n.a. mandatory Discussion and analysis of performance 23–219 mandatory Trend information 23–219 suggested Factors, events or trends influencing departmental performance 23–219 suggested Significant changes in the nature of principal functions or services n.a. suggested Performance against service charter customer service standards, complaints data, and the department’s response to complaints 163–175, 177–182 mandatory Review by the Secretary Departmental overview SECTION 6 Report on performance 422 G lossar ies a n d i n d e x es | Co m pl i ance Inde x Description Page Requirement Social justice and equity impacts 164–166, 233–236 suggested Discussion and analysis of the department’s financial performance 241–242 mandatory Discussion of any significant changes from the prior year or from budget 241–242 suggested Agency resource statement and summary resource tables by outcomes 261–265 mandatory Developments since the end of the financial year that have affected or may significantly affect the department’s operations or financial results in future 243 mandatory Statement of the main corporate governance practices in place 223–229 mandatory Names of the senior executive and their responsibilities 17 suggested Senior management committees and their roles 223–225 suggested Corporate and operational planning and associated performance reporting and review 225–227 suggested Approach adopted to identifying areas of significant financial or operational risk and arrangements in place to manage risks 228 suggested Certification of compliance with the Commonwealth Fraud Control Guidelines 227–228 mandatory Policy and practices on the establishment and maintenance of appropriate ethical standards 227 suggested How the nature and amount of remuneration for senior executive service officers is determined 240 suggested Significant developments in external scrutiny 229–231 mandatory Judicial decisions and decisions of administrative tribunals 284–286 mandatory Reports by the Auditor-General, a Parliamentary Committee or the Commonwealth Ombudsman 229–231 mandatory Assessment of effectiveness in managing and developing human resources to achieve departmental objectives 231–233 mandatory Workforce planning, staff turnover and retention 232 suggested Impact and features of collective agreements, determinations, common law contracts and AWAs 238–240 suggested Training and development undertaken and its impact 236–238 suggested Occupational health and safety performance 240–241, 266–268 suggested Productivity gains 231–232 suggested Statistics on staffing 254–258 mandatory Management accountability Corporate governance External scrutiny Management of human resources SECTION 6 423 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Description Page Requirement Collective agreements, determinations, common law contracts and AWAs 239–240, 258–260 mandatory Performance pay 259–260 mandatory 243 mandatory 243–245 mandatory 245, mandatory Assets management Assessment of effectiveness of assets management Purchasing Assessment of purchasing against core policies and principles Consultants Number of new consultancy services contracts let; total actual expenditure on all new consultancy contracts let during the year (inclusive of GST); number of ongoing consultancy contracts active in the reporting year; and the total actual expenditure in the reporting year on ongoing consultancy contracts. A statement must be included noting that information on contracts and consultancies is available through the AusTender website. Information as per attachment D to the Requirements, presented in accordance with the proforma provided, must be available on the internet or published as an appendix to the report. 296–299 Australian National Audit Office access Absence of provisions in contracts allowing access by the Auditor‑General 244 mandatory 245 mandatory 235 mandatory 313–411 mandatory Occupational health and safety (section 74 of the Occupational Health and Safety Act 1991) 266–268 mandatory Freedom of information (subsection 8(1) of the Freedom of Information Act 1982) 269–279 mandatory Advertising and market research (section 311A of the Commonwealth Electoral Act 1918) 292 mandatory Ecologically sustainable development and environmental performance (section 516A of the Environment Protection and Biodiversity Conservation Act 1999) 287–288 mandatory Grant programs 293 mandatory Correction of material errors in the previous annual report n.a. mandatory Exempt contracts Contracts exempt from the AusTender process Commonwealth Disability Strategy Report on performance in implementing the Commonwealth Disability Strategy Financial statements Financial statements SECTION 6 Other information n.a. not applicable 424 G lossari es a n d i n d e x es | Inde x Index A 425 SECTION 6 AANZFTA, 37,46, 87, 96–8, 100, 104, 113, 118 ABAC, 109 ABC, see Australia Network abductions/kidnappings, 164 Aboriginal Australians, see Indigenous Australians About Australia: Fast Facts, 192 ABS, 188 Abu Dhabi, 133, 191, 245 ACAP Headquarters Agreement, 121–2 ACBC, 31 ACC, 199–200 ACCC, 111 accidents and incidents reported, 267, 268 accommodation, see overseas estate; R G Casey Building accountability and management, 223–47, 277–8 accounting services, 102 accreditation of missions, 157, 159 ACI–FTA, 53, 113, 188 ACIAR, 18, 228 ACTA, 91 action plans, 122 APEC, 109 Brazil, 52 Commonwealth, 133 India, 69 Japan, 27 Pacific, 86 Republic of Korea, 33 Spain, 62 Acts, see legislation Addis Ababa, 73, 148 Additional Estimates Budget, 242 administered items, 185, 261, 262, 263, 264 administration defects, compensation for detriment caused by, 231 Administrative Appeals Tribunal, 206, 207, 286 Administrative Development Program, 236, 244 Advance Global Australian Professional network, 197 advances to travellers, 166, 176 advertising, 292 smartraveller campaign, 172, 173 advocacy and outreach, 187–9 see also media and media services; seminars and workshops; website services AEI, 191 Afghanistan, 70, 241 bilateral discussions and cooperation, 27, 41, 49, 52; Europe, 59, 60, 61, 64 consular service cases, 165 The Hague Conference, 70; bilateral talks held during, 60 Kabul, 242 media visitors from, 194 Afghanistan/Pakistan Support Group, 70 AFP, 83, 122, 218 Africa, 73–4, 92, 95, 116, 125 bilateral discussions and cooperation about, 61 diamond smuggling allegations, 114 journalists visiting from, 194 kidnappings, 164 parliamentary delegations to, 148, 153 piracy off, 121, 122, 174 Regional Consular Officer, 164 Sierra Leone, 123 see also Kenya African Mining Indaba, 74 African Union, 73 after-hours media liaison, 186 aggression, crime of, 123 agricultural subsidies, 50, 58, 87, 89, 92 agriculture and agricultural markets AANZFTA provisions, 96 China, 31, 89, 99 Doha Round negotiations, 87, 89 European Union, 58, 89, 92, 93–4 Iraq, 71, 72 Italy, 62 Japan, 28, 89, 100 New Zealand, 92 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Pacific Seasonal Worker Pilot Scheme, 78–9, 232, 242 Republic of Korea, 33 Russia, 65 Taiwan, 32 trade disputes, 92–3 United States, 50, 89 see also food; meat and animal product markets AIC, 200 AICC, 195–6, 198 aid, see international aid ‘Aid for Trade’ trust funds, 92 AIDS/HIV, 122 AII, 200 AIMF, 37 air services, 93, 158 to Argentina, 53 crisis management procedures, 170 to and from Europe, 124 staff medical evacuations using commercial flights, 240 aircraft, 188 AJF, 200–1 AKF, 201 albatrosses, 121–2 alcohol, see wine Alola Foundation, 192 alternative fuels, 94 alumina, 49 Ambassador for Counter-Terrorism, 132–3 American Samoa, 198 Americas, 48–55, 257 see also Canada; Latin America; United States AMI, 202 Amman, 138, 216 An Giang, 198 ANAO, see Australian National Audit Office animal exports, 114 see also wildlife conservation Antarctic Treaty Consultative Meeting, 121 Antarctica, 53, 121, 122 exhibition, 192 Anti-Counterfeiting Trade Agreement, 91 anti-dumping and countervailing duties, US, 92 ANZ, 43, 204 Anzac Day commemorations, 63, 170, 171, 232 426 ANZCERTA, 79, 103 APEC, 50, 52, 65, 95, 108–11, 201 workshops and symposiums, 94, 109, 111, 133 APEC Budget Management Committee, 111 APEC Business Advisory Council, 109 APEC Policy Support Unit, 109, 111 APEC Regional Movement Alert System, 182 APEC Task Force on Emergency Preparedness, 111 Apology to Stolen Generations, 126, 198 apple imports, 92, 93 appropriations, see finance APS Commission, 233 APS Values and Code of Conduct, 227, 228 aquaculture, 58 Arabic language publications, 173, 191 Arabic language training, 238 archival examination, 208–9 addresses for applications, 270 Arden, Dave, 233 Argentina, 53, 54, 147 Armistice Day celebrations, 60, 85 armoured vehicles, civilian, 138 arms, see weapons arrests overseas, 164, 176 arrivals and departures of representatives in Australia processed, 159 Artbank, 197 arts, see cultural programs Asao, Keiichiro, 192 ASEAN, 45–6 trade statistics, 38, 46, 89 see also South-East Asia ASEAN–Australia Comprehensive Partnership, 45 ASEAN–Australia–New Zealand FTA, 96–8, 100, 113, 188 ASEAN Inter-Parliamentary Assembly, 148 ASEAN Regional Forum (ARF), 135 conference on terrorism, 133 disaster relief response, 135 Asia, 26–47, 68–72, 74–6 see also Middle East; North Asia; South Asia; South-East Asia; West Asia Asia Education Foundation, 200 Asia–Europe Meeting (ASEM), 41, 46, 58–9 Asia-Pacific Democracy Partnership, 118 Asia-Pacific Parliamentary Forum, 148 Asia-Pacific region, see APEC; Pacific G lossari es a n d i n d e x es | Inde x Italy, 62 Latin America, 52 management meetings with, 224, 228 Australasian Legal Information Institute, 125 Australia (brochures), 192 Australia–Belgium Tax Treaty, 61 Australia–Chile Free Trade Agreement, 53, 113, 188 Australia–China Business Council, 31 Australia–China Council, 199–200 Australia–China Free Trade Agreement, 99–100 Australia–China Human Rights Dialogue, 126 Australia–China Strategic Dialogue, 30 Australia–East Timor–Indonesia trilateral meeting, 44 Australia–European Commission Trade Policy Dialogue, 58 Australia–European Community Wine Agreement, 57 Australia–European Union Partnership Framework, 57 Australia–France Foundation, 293 Australia Group, 131 Australia in brief, 191, 192 Australia–India Council, 200 Australia India Science and Technology Research Award, 200 Australia–India Strategic Lecture, 200 Australia–Indonesia: Partners in a new era conference, 39–40, 193, 200 Australia–Indonesia Agreement on the Framework for Security Cooperation, 38 Australia–Indonesia Institute, 200 Australia–Indonesia Ministerial Forum, 37 Australia–Indonesia Trade Ministers Meeting, 39 Australia–Indonesia Working Group on Marine Affairs and Fisheries, 121 Australia International Cultural Council (AICC), 195–6, 198 Australia–Japan Conference, 29 Australia–Japan Foundation, 200–1 Australia–Japan Joint Declaration on Security Cooperation, 27 Australia and Japan publication, 188 Australia–Japan Talkback Classroom Forum, 200 Australia–Korea Foundation, 201 427 SECTION 6 Asialink Foundation, 197 ASIS, 18 ASNO, 130 ASOP, 198–9 asset management, 214–15, 243 information and communications technology, 141 Association of Foreign Affairs and Trade Employees, 224 Association of South East Asian Nations, see ASEAN ATI, 202 ATSE, 200 attached agencies, see services to attached agencies Attorney-General’s Department, 93, 120, 122, 134, 170 National Identity Security Strategy, 182 secure network user migration, 142 Trade Law Symposium, 94 ATWS, 120 Auckland, 79 Audit and Risk Committee, 224, 226 audits, 226–7, 229 Environment Management System (EMS), 288 financial statement, 241 implementation of ANAO suggestions, 187, 226, 239 AUKMIN, 60 Aung San Suu Kyi, 44 AusAID, 18, 120, 135 ICT services framework, 144 management meetings with, 224, 228 AusAID programs, 92, 202 Indonesia, 200 Iraq, 72 Pacific Partnerships for Development, 78 Pakistan, 69–70 Sri Lanka, 74 Zimbabwe, 74 AUSFTA, 50, 102 AUSMIN, 49 AUSMINTT, 50 Austrade, 18, 112, 151, 188, 218 African Mining Indaba, 73–4 consulates managed by, 163, 308 history of Trade Commissioner Service, 207 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Australia–Korea Ministerial Joint Trade and Economic Commission, 33 Australia–Laos Human Rights Dialogue, 126 Australia–Malaysia Institute, 202 Australia–Mexico Joint Experts Group Report, 52 ‘Australia Month,’ 41 Australia–NATO Agreement on the Security of Information, 59 Australia Network, 185, 191, 203 AANZFTA statement broadcasts, 98 John Doherty Asia-Pacific Journalism Award, 194 Australia New Zealand Closer Economic Relations Trade Agreement, 79, 103 Australia–New Zealand Leadership Forum, 79 Australia Papua New Guinea Business Forum, 81 Australia–Papua New Guinea Ministerial Forum, 81 Australia Post, 177–8 Australia–Russia Joint Commission on Trade and Economic Cooperation, 65 Australia–Spain Air Services Agreement, 62 Australia–Thailand Institute, 202 Australia–Thailand Joint Commission on Bilateral Cooperation, 40 Australia–Turkey Joint Economic Committee on Trade, Economic and Technical Cooperation, 63 Australia–United Kingdom Ministerial Dialogue, 60 Australia–United States Free Trade Agreement, 50, 102 Australia–United States Ministerial consultations, 49 Australia–United States Ministerial trade talks, 50 Australia–Vietnam Consular Consultations, 165 Australia–Vietnam Human Rights Dialogue, 126 Australia Week promotions, 52 Australian Academy of Science, 133 Australian Academy of Technological Sciences and Engineering, 200 Australian Agency for International Development, see AusAID Australian–American Fulbright Commission, 50 Australian–American Leadership Dialogue, 49 428 Australian Art Orchestra, 195 Australian Ballet, 201 Australian births overseas registers, 279 Australian Broadcasting Corporation, see Australia Network Australian Bureau of Statistics, 188 Australian Capital Territory, 204 Australian Centre for International Agricultural Research, 18, 228 Australian Competition and Consumer Commission, 111 Australian Customs Service, 113 Australian Defence Force, 70, 170 Australian Education International, 191 Australian Federal Police, 83, 122, 218 Australian Federation of Travel Agents, 174 Australian Film Focus program, 198 Australian Financial Review, 193 Australian Fine Music Touring Program, 197 Australian image (Output 3.1.2), 190–205 Australian Manufacturing Workers’ Union, 224 Australian National Audit Office (ANAO), 229, 241 implementation of suggestions, 187, 226, 239 Australian National Commission for UNESCO, 118 Australian Olympic Committee, 170 Australian Paralympic Committee, 170 Australian Passport Office, see passport services Australian Passports Act 2005, 178, 182 Australian Political Exchange Council, 50 Australian Public Service Commission, 233 Australian Public Service Values and Code of Conduct, 227, 228 Australian R2P Fund, 116 Australian Safeguards and Non-Proliferation Office (ASNO), 130 Australian Secret Intelligence Service, 18 Australian Sports Commission, 198 Australian Sports Outreach Program, 198–9 Australian studies, 200 Australian Tax Office, 83 Australian Trade Commission, see Austrade Australian Treaties Database, 125, 189 Australian Tsunami Warning System, 120 Australian Workplace Agreements (AWAs), 240, 258 G lossari es a n d i n d e x es | Inde x Australians informed about and provided access to consular to passport services in Australia and overseas (Outcome 2), 161–83, 261, 263, 287 Australia’s international interests (Output 1.1), 23–136, 262 Australia’s national interests (Outcome 1), 22–159, 261, 262, 287 Australia’s trade by state and territory, 188 Austria, 61, 148 authors and writers, 200 see also media and media services automotive industry, see motor vehicles average staffing levels, 262, 263, 264, 265 aviation, see air services awards, educational, see scholarships and fellowships awards, foreign, 159 B 429 SECTION 6 Baghdad, 71, 72, 138, 216 Bahrain, 68, 72, 102, 114 Balgo exhibition, 196, 197 Bali, 171 Bali Bombers, 173 Bali Democracy Forum, 118, 242 Bali Regional Ministerial Conference on People Smuggling, Trafficking in Persons and Related Transnational Crime, 126 ballet, 201 ballistic missiles, 34, 131 Bangalore, 195, 203 Bangkok, 197, 203 Bangladesh, 75, 118, 193 Dhaka mission, 138, 226 banking, see financial services markets Beale Review, 93 beef markets, 28, 33, 89 Beijing, 232 Australia Network, 203 Coming Home exhibition, 195 ICNND outreach meeting, 128 Olympic Games, 30, 170, 171, 232 Beirut, 174 Belgium, 60–1 see also Brussels Belgrade, 138, 245 Benefits of trade and trade liberalisation, 188 Bhutan, 75 bilateral, regional and multilateral trade negotiations, 87–105 see also Doha Round; free trade agreements biological weapons, see weapons of mass destruction biometrics (facial recognition), 140, 183 bioterrorism, 133 Bligh Voller Nield, 218 BlueScope Steel, 204 border protection and control, 135 Iraq MOU, 71 see also passport services borders, maritime, 81 Bosnia and Herzegovina, 65 Botswana, 73 Bougainville, 81 Bovis Lend Lease Projects (Shanghai) Co Ltd, 204 Brand Australia, 112 Brasilia, 226 Brazil, 52, 89, 92, 95, 157 trade statistics, 53, 188 bribery, 111 BRIDGE project, 200 briefings, see submissions and briefings Brisbane, 157 meetings held in, 81, 126 Britain, see United Kingdom British Virgin Islands, 124 broadcasting, 93, 196 journalist internship, 194 see also Australia Network Brook Andrew exhibition, 197 Brunei, 44 Brussels, 61 EC Trade Policy Dialogue, 58 European Policy Centre, 193 Buddhist teachers, 202 budget, see finance Budget Allocation Review, 225 Buenos Aires, 54 Qantas flights to, 53 building, see construction Bulgaria, 65 Bunbongkarn, Professor Suchit, 202 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Bureau of Meteorology, 120 Burkina Faso, 73 Burma, 44, 125, 135 bushfires, Victoria, 62 business, services to, 151, 155 business continuity planning, 228 business delegations, 65 to Australia, 58 ‘Buy America’ provisions, 50 SECTION 6 C CAAR, 199 Cabinet submissions and briefings, 149 cables, 136, 142, 145 cadets, 236, 254 Café Brindabella, 288 Cairns Forum Leaders’ Meeting, 86 Cairns Group, 88, 89 Cambodia, 44, 133, 148, 198 Phnom Penh chancery, 218 Canada, 51–2, 209 mutual consular assistance, 163, 171, 310–11 parliamentary delegation to, 148 trade statistics, 53, 188 Cannakkale, 63 Cape Town, 74 Cape Verde, 94 Capital Management Plan, 225 carbon capture and storage, 49, 113, 158 ‘Fighting Climate Change with Carbon Capture and Storage’ conference, 64 Global Institute, 52, 60, 119 Indonesian Forest Carbon Partnership, 38 Papua New Guinea Forest Carbon Partnership, 81 Caribbean, 54 cars, see motor vehicles Cashman, Professor Richard, 208 Catholic Church, 62 Centre for Democratic Institutions, 147 Centre for International Economics, 188 CER Agreement, 79, 103 certified (collective) agreement, 224, 235, 238, 240, 258–9 Cervantes Institute, 62 CESCR, 125 Chan, Tanya, 193 4 30 Chandrakirana, Kamala, 40 Charter for Safe Travel, 175 Charter of the United Nations Act 1945 section 30, 122 chemical weapons, see weapons of mass destruction chemicals, 58, 131, 133 Chennai, 68, 195 Chief Finance Officer, 224 Child Wise Australia, 173 childcare centre, on-site, 232 children, 165, 171, 173 overseas births registers, 279 sport, 199 Chile, 53, 95, 113, 188, 201 ICNND meeting, 128 Regional Consular Officer, 163 trade statistics, 53 Trans-Pacific Partnership Agreement, 102 China, 29–31, 95 Beijing Olympics, 30, 170, 171, 232 cultural and people-to-people programs, 193, 194, 195, 197, 199–200; Australia Network, 203 Doha Round negotiations, 29, 1035 free trade agreement negotiations, 99–100, 101 Human Rights Dialogue, 126 Shanghai World Expo, 185, 195, 204–5, 241, 242, 264 trade disputes, 92 trade statistics, 27, 29, 31, 89 visits to and from, 29–31, 153, 194 see also Hong Kong; Taiwan Chinese language training, 238 CHOGM, 54, 127 cigarettes, 92 civil aviation, see air services civil society, see democratic governance civilian armoured vehicles, 138 Clark, Helen, 118 classification of staff, 254–6, 258–60 see also Senior Executive Service (SES) staff classified information, see information security clean technologies, 31, 58, 119 see also carbon capture and storage client satisfaction, see satisfaction client service charters, 173, 175, 182 G lossari es a n d i n d e x es | Inde x Conference Board of Canada, 52 Conference on Disarmament, 130 conflict diamonds, 113–14 Congo, 73, 74, 125 construction, 97 Australian 2010 World Expo Pavilion, 204 Brunei memorial, 44 overseas property projects, 138, 216–17 consular and passport services (Output 2.1), 161–83, 263 see also passport services Consular Assistance Information System, 173 Consular Emergency Centre (CEC), 163 Consular Enhancement Program, 170 consular services (Output 2.1.1), 15, 162– 76, 232, 308–11 documents relating to, 277 Estonia, 64 Macau, 32 media coverage, 164, 186 see also diplomatic and consular representatives in Australia Consular Services Charter, 173 Consular Sharing Agreement, 163 consultancy services, 245, 296–9 provided by department, 189 consultative arrangements, 136, 271–3 counter-terrorism agenda, 133 free trade agreements, 100, 103 genetic resources position, 121 human rights, 126 passports, 179 with staff, 224, 225, 266 trade policy, 112; WTO negotiations on environmental goods and services, 94 travel industry, 173 consumer product safety, 111 Contact Group on Piracy off the Coast of Somalia, 121 contingency planning, 140, 170 contract management (Output 4.2), 216–19 contracts, see purchasing contributions, see grants and contributions Convention Against Torture and other Cruel, Inhuman or Degrading Treatment or Punishment, 123 Convention Against Transnational Organized Crime, 122 431 SECTION 6 climate change, 93, 118, 200 bilateral discussions and cooperation, 29, 51–2, 53, 54, 64; Indonesia, 38 conferences, 64 Pacific Islands initiatives, 86, 118 trade and, 94 see also carbon capture and storage Closer Economic Relations Agreement, 79, 103 Cluster Munitions Convention, 123 COAG, 112 coal markets, 28, 34, 52, 69 COALAR, 201 codes of conduct, 227, 228 Collective Agreement 2006–2009, 224, 235, 238, 240, 258–9 Colombia, 54 Colombo, 74, 138, 198, 226 Comcare, 266–8 Comcover, 228 Coming Home exhibition, 195 commercial and statistical services, 189 Commission for the Conservation of Antarctic Living Resources, 122 Committee on Economic, Social and Cultural Rights, 125 Commonwealth (of Nations), 127 Commonwealth Committee on Terrorism, 133 Commonwealth Disability Strategy, 235 Commonwealth Games, 69, 170 Commonwealth Heads of Government Meeting, 54, 127 Commonwealth Ombudsman, 230 Commonwealth overseas owned estate, see overseas estate Commonwealth Parliamentary Conference, 147 Community and Public Sector Union, 224 Community Liaison Officer network, 241 compassionate travel, 241 compensation for detriment caused by defective administration, 231 competitions, 205 competitive tendering and contracting, 243–4 complaints, 230, 231 consular services, 173 passport services, 179 Composition of Trade Australia, 188 Comprehensive Nuclear Test-Ban Treaty, 130 conduct and ethics, 224, 227–8 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Convention on Biological Diversity, 120–1 Convention on the Elimination of All Forms of Discrimination Against Women, 123 Convention on the Protection of Promotion of the Diversity of Cultural Expressions, 124 Convention on the Rights of Persons with Disabilities, 116, 123 Cook Islands, 85 Coral Triangle Initiative on Coral Reefs, Fisheries and Food Security, 120 corporate and financial management trainees, 233, 236 corporate governance, 223–9 corporate management and accountability, 223–47, 277–8 Corporate Management Division, 223–4 correspondence on consular issues, 173 ministerial, 149, 174 passports reported lost in mail, 178 see also email corruption, 43, 82 OECD anti-bribery recommendations, 111 Côte d’Ivoire, 114 cotton, 87 Council for Australian–Arab Relations, 199 Council of Australian Governments, 112 Council of Australian Tour Operators, 173 Council on Australia Latin America Relations, 201 counselling services for staff, 240–1 counter-proliferation, see weapons counter-terrorism, see terrorism counterfeiting, 91 court cases, 284–6 Crawford-Nishi lecture, 200 credentials, presentation of, 157, 159 cricket, 170, 199 Cricket Australia, 170 Crisis Centre, 170 crisis management, 140, 167–71, 232 see also disaster relief and response Croatia, 65, 164, 198 crude petroleum markets, 49 CTBT, 130 Cuba, 52 cultural expressions convention, 124 cultural heritage conservation, 196 cultural programs, 32, 51–2, 193–202 4 32 Currawong Childcare Centre, 232 customs duties, 92 cyclones, 135 Cyprus, 62, 217 Czech Republic, 64 D dairy product markets, 28, 50, 58, 89 Dangerous Substances Directives system, EU, 58 DAP, 202–3 Darfur, 74 data switching equipment, 141 Davos, 28 death penalty, 125, 126, 173 Australians facing, 164–5 deaths overseas, 176 debt recovery from travellers’ emergency loans, 166 debt relief, 111–12 decisions by courts and administrative tribunals, 284–6 defective administration, compensation for detriment caused by, 231 defence adviser/attache approvals, 159 defence and security, 128–35 Afghanistan, 241 Africa, 73 Democratic People’s Republic of Korea, 34–5, 130 documents relating to, 275, 276 East Timor, 44, 62 Europe, 59 Fiji, 83 Iraq, 71, 72, 138 maritime, 85 Sri Lanka, 74 see also Afghanistan; law enforcement cooperation; peacekeeping; protective security; terrorism defence and security, bilateral discussions and cooperation, 123 African Union, 73 Canada, 52 China, 30 East Timor, 44 Indonesia, 38 Iraq, 71 Japan, 27 G lossari es a n d i n d e x es | Inde x desktop equipment, 141, 142 detriment caused by defective administration, compensation for, 231 developing countries, 89, 91–2 see also international aid and development assistance Development Cooperation Treaty, PNG, 81 Development Effectiveness Steering Committee, 228 Dhaka, 138, 226 diamonds, 113–14 Dili, 192 diplomatic and consular representatives in Australia, 156–9, 262 Cuba, 52 Estonia, 64 Mongolia, 35 Tonga, 84 diplomatic relations Africa, 73 Cuba, 52 Malaysia, 41–2 Mongolia, 35 Peru, 54 Republic of Korea, 195 Vatican, 62, 242 Vietnam, 43, 198 Diplomatic Security, Information Management and Services Division, 224, 236 Direct Aid Program, 202 disability, people with, 235 Nepalese children with Down Syndrome, 199 UN Convention, 116, 123 disarmament, see nuclear non-proliferation and disarmament disaster relief and response, 135, 202 APEC Task Force, 111 ASEAN Regional Forum, 135 bilateral discussions and cooperation, 38, 85 tsunami warning systems, 120 DISCEX, 133 displaced persons Burma, 44 Pakistan, 70, 202 Sri Lanka, 74 dividend paid from OPO’s Special Account, 242 division heads, 14, 17, 223–4, 225 433 SECTION 6 NATO, 59 Philippines, 42 Portugal, 62 Republic of Korea, 33, 123 United Kingdom, 60 United States, 49, 123 Defence White Paper, 134, 158 defensive driver training, 140 democratic governance, 118 Burma, 44 Fiji, 83 South Asia, 75 Tonga, 84 Zimbabwe, 74 see also elections Democratic People’s Republic of Korea, 34–5, 125, 130 Democratic Republic of Congo, 73, 74, 125 Denton Corker Marshall, 216 Department of Agriculture, Fisheries and Forestry (DAFF), 33, 50, 52–3, 57, 114 Department of Climate Change (DCC), 38, 118, 119 Department of Defence, 70, 131–2, 134, 218 ARF exercise, 135 Department of Education, Employment and Workplace Relations, 79, 201 Department of Families, Housing, Community Services and Indigenous Affairs, 61 Department of Finance and Deregulation, 243 Department of Immigration and Citizenship, 79, 83 APEC Regional Movement Alert List program, 182 overseas posts, 141, 142, 144, 218 Department of Resources, Energy and Tourism, 113, 119 Department of the Environment, Water, Heritage and the Arts, 120, 195 Department of the Prime Minister and Cabinet, 119, 134 Department of the Treasury, 61 Department of Veterans’ Affairs, 44, 63, 170 departmental overview, 14–19 deputy secretaries, 14, 17, 223, 224, 226, 228 designated work groups, 266 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 divisional evaluation reviews, 225 documents, 208–11, 274–9 addresses for applications, 269–70 FOI requests for, 206–7 tabled in Parliament, 97, 225 see also publications Doha Development Agenda Global Trust Fund, 92 Doha Round, 87–92, 94–5 bilateral discussions and cooperation, 28, 29, 50, 52, 53 documents relating to, 275 Douglas Gabb Australia–Pacific Radio Journalist Internship, 194 Down Syndrome, 199 DPRK, 34–5, 125, 130 Dreaming Stories exhibition, 196 driver training, 140 drought management, 53 drugs, 122 cases involving young Australians overseas, 164–5, 186 Dublin, 233 Dubrovnik, 164 Durban Review Conference Against Racism, 125 SECTION 6 E Earth Hour, 288 earthquakes, 202 tsunami warning systems, 120 East Asia, see North Asia; South-East Asia East Asia Summit, 41, 45 East Timor, 44, 62, 132 cultural and people-to-people programs, 192 parliamentary delegation to, 148 Timor Sea resources, 121 trade statistics, 38 Echigo-Tsumari Art Triennial, 201 ecologically sustainable development and environment performance, 287–8 ECONET, 227 economic analysis, 188 economic relationships, see investment; markets and market access; trade EDRMS, 209 education and education markets, 191 Afghanistan, 41 434 Brunei, 44 China, 200 India, 69 Indonesia, 200 Iraq, 71 Japan, 100, 200 Latin America, 52, 53, 201 Malaysia, 41, 202 Republic of Korea, 34, 201 Thailand, 202 see also scholarships and fellowships; training education exchange programs, 173 education resource kits, 199 Edwards, Dr John, 112 efficient management of the Commonwealth overseas owned estate, see overseas estate EFIC, 112, 262, 279 Egypt, 114, 148, 157 elections, 87, 171 Afghanistan, 70 Bangladesh, 75, 118 Fiji, 83 India, 68 to international organisations, 91, 116– 18; to UNSC, 116, 187, 190, 192, 231, 242 Iran, 72 Lebanon, 174 Maldives, 75 Mongolia, 118 Tonga, 84 United States, 49 Vanuatu, 83 electricity consumption, 288 Electronic Document and Records Management System, 209 electronic passports (ePassports), 179–80, 183 electronics, 32 Elizabeth O’Neill Journalism Award, 193 email, 142 smartraveller travel advice subscription service, 172 embassies, see diplomatic and consular representatives in Australia; overseas network Embassy Film Roadshow, 198 emergency issue passports, 177 G lossari es a n d i n d e x es | Inde x terrorism discussions, 133 see also France; United Kingdom European Australia Business Council, 58 European Policy Centre, 193 European Union, 57–9, 75, 93–4, 94, 121 Asia–Europe Meeting (ASEM), 41, 45 Doha Round negotiations, 89 trade disputes, 92 trade statistics, 59, 65, 89 see also Brussels evacuations from overseas countries, 170 medical, 165, 176; staff and families, 240 evaluation and planning, 225–6 business continuity, 228 contingencies, 140, 170 departmental resources, 243 locally engaged staff Better Practice Guide, 239 records management, 209 workforce, 232 Evans, Hon Gareth, 128 Every assistance and protection, 181 execution, see death penalty Executive, Planning and Evaluation Branch, 224 exempt contracts, 245 exequateurs issued, 159 exhibitions and shows, 191–2, 195–8 R G Casey Building, 207, 208 see also Shanghai World Expo expatriate professionals, 197 expenses, see finance export controls, 130–2 export credits, 111 Export Finance and Insurance Corporation, 112, 262, 279 Export Market Development Grants Act 1997, 231 export subsidies, 89, 92 exports, see trade external scrutiny, 229–31 F facial recognition (biometrics), 140, 183 fact sheets, 188, 189 Family Liaison Officer, 241 435 SECTION 6 emergency loans/advances to travellers, 166, 176 emergency management, 140, 157–71, 232 see also disaster relief and response Emissaries of trade, 207 employees, see staff employment of diplomatic staff dependants, 157, 159 energy, 113 alternative fuels, 94 bilateral discussions and cooperation, 31, 51–2, 60, 69 departmental consumption, 288 renewable, 60, 69, 111, 119 energy markets, 90 China, 31 India, 69 Iraq, 71 Italy, 62 Japan, 28 Mexico, 52 Mongolia, 35 Republic of Korea, 33, 34 Taiwan, 32 United States, 49 engineering, 50 Enhanced Cooperation Program, 81 environment, 85, 118–22 departmental performance, 287–8 OECD Recommendations, 111 trade and, 94 see also climate change; wildlife conservation environmental goods and services, 90, 93, 94 Environmental Management System (EMS), 288 ePassports, 179–80, 183 Eritrea, 157 Escudero, Senator Francis, 42 Estimates hearings, 149 Estonia, 64, 95 ethics and conduct, 227–8 Ethics Committee, 224 Ethiopia, 73, 148 Europe, 56–66, 257 air services to, 124 consular service cases, 164 parliamentary delegations to, 148, 153 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 family members of overseas diplomatic staff, 241 defensive driver training, 140 employment, 157, 159 language training, 238 FAO, 62 FEALAC, 54 Federated States of Micronesia, 120, 199 females, see women Fertuzinhos, Sonia, 62 ‘Fighting Climate Change with Carbon Capture and Storage’ conference, 64 Fiji, 83, 127, 242 child protection workshop, 173 cultural and people-to-people programs, 192, 194 films and film screenings, 196, 198 finance, 241–7, 261–5, 289–304, 315–411 Café Brindabella levy on takeaway cups, 288 Comcare premium, 268 debt recovery from travellers emergency loans, 166 documents relating to, 278 evaluation and planning, 225 language training expenditure, 238 overseas estate property management, 215 see also grants and contributions; purchasing; remuneration and salaries Financial Action Task Force, 122 financial management information system, 243 financial sanctions, 34, 44, 74, 122 financial services markets, 90 Japan, 100 Vietnam, 43 financial statements, 229, 241, 315–411 financing of terrorism, 111 asset freezing regime, 122, 133 Finland, 63 fires, Victoria, 62 first aid training, 267 Fischer, Hon. Tim, 62 fish and fisheries, 53, 100, 120, 122 Australian-farmed, 58 Doha Round negotiations, 90, 91 northern waters, 39, 121 Pacific region, 84, 86 436 Fissile Material Cut-Off Treaty, 130 Flannery, Professor Tim, 200 flu, see influenza food, 41, 62, 74 geographical indications, 90–1 WTO Standards and Trade Development Facility, 92 see also agriculture Food and Agriculture Organisation, 62 Football Federation Australia, 170 foreign affairs and trade portfolio, 16, 18 foreign aid, see international aid foreign awards to Australian citizens, 159 Foreign Correspondents’ Association, 194 foreign investment, see investment foreign-language materials, 172–3, 191, 192 film sub-titles, 198 foreign language training, 237–8 foreign media, see media and media services foreign public diplomacy (Output 3.1.2), 190–205 foreign representatives in Australia, see diplomatic and consular representatives in Australia foreign students, see education and education markets foreign trade, see trade foreign travel, see overseas travel forests and forestry, 90, 94 Indonesia, 38 Papua New Guinea, 81 Former Yugoslav Republic of Macedonia, 157 Forum for East Asia–Latin America Cooperation, 54 Fox, Mem, 192 fragile states, 49 France, 60, 133, 157 Anzac Day commemorations, 170 cultural and people-to-people programs, 192, 293 Pacific Collectivities, 85 trade statistics, 65, 188 fraud control, 227–8 passports, 182, 183 free trade agreements, 91, 95–103 AANZFTA, 96–8, 100, 113, 188 Chile, 53, 113, 188 China, 99–100, 101 Gulf Cooperation Council, 72, 102 India, 69, 193 G lossari es a n d i n d e x es | Inde x Indonesia, 39 Japan, 27, 100, 101 Malaysia, 100 New Zealand, 79, 103 PACER Plus, 79, 232 Republic of Korea, 99, 101, 113, 193 Singapore, 103 Thailand, 103, 202 United States, 50, 102 WTO transparency mechanism, 91 Free Trade Area of the Asia-Pacific (FTAAP), 109 freedom of information, 206–7, 269–79 freedom of information and archival research and clearance, 206–11 French Polynesia, 85 Friends of Fish, 91 Fromelles, 60 fruit imports, 92 Fulbright Professional Award in Australia– United States Alliance Studies, 50–1 full-time staff, 255 functions and role, 14 G 4 37 SECTION 6 G7, 89 G8, 27, 62, 70 G20, 52, 106–7 bilateral discussions at, 60 bilateral discussions on process, 27, 29, 38, 49, 53, 63 Gallipoli Anzac Day commemorations, 63, 232 Gambia, 164 gas, 28, 33, 69, 121 Gaza Strip, 72 GCC, see Gulf Cooperation Council Gelam Nguzu Kazi exhibition, 198 gender of staff, 254–7 genetic resources, 120–1 Geneva, 89, 93, 148 geographical indications, 90–1 Georgia, 65 Geoscience Australia, 120 Germany, 60, 124, 133 trade statistics, 65 Gershon Review, 142 Ghana, 194 Gharekhan, C.R., 200 Gladwell, Shaun, 196 Global Carbon Capture and Storage Institute, 52, 60 global economic crisis, 31, 89, 106–8, 112 bilateral discussions, 29, 38, 50, 51, 52, 53, 54, 61 trade finance, 111 Global Initiative to Combat Nuclear Terrorism, 133 global security, see defence and security gold, 69 governance, 242 APEC, 111 DFAT, 223–9 International Whaling Commission, 120 Iraq, 72 Nauru, 84 Papua New Guinea, 81 Solomon Islands, 82 UN Human Rights Council, 125 UN system, 116 see also democratic governance Government Advertising Guidelines certification, 173 government procurement, see purchasing Governor-General, 29, 41, 44, 60, 63, 72 Govey, Ian, 116–17 graduate recruitment program, 233, 234, 236, 254 grain, 100 grants and contributions, 185, 198–202, 293–5 Australia International Cultural Council, 195–6 Great white fleet to Coral Sea, 207 Greater Sunrise gas fields, 121 Greece, 62 greenhouse gas emissions, see carbon capture and storage Greening Australia, 288 guard training, 141 Guest of Government visitors, 27, 54, 80, 85 Guest of Parliament visitor, 65 Gulf Cooperation Council (GCC), 68 free trade agreement negotiations, 72, 102 Gurry, Dr Francis, 91 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 SECTION 6 H H1N1 influenza, 158, 170, 172, 232, 240 H V Evatt Library, 211 Hadi Ahmadi, 127 The Hague Conference on Afghanistan, 70 bilateral talks held during, 60 Hanoi, 198 heads of mission, 54, 151, 226, 227, 255–6 representatives in Australia, 157 health and safety, 122 H1N1 outbreak, 158, 170, 172, 232, 240 hospitalisations overseas, 176 Iraq agreement, 71 Malaysia, 202 medical evacuations and reparations, 165, 176; staff and families, 240 Slovenia agreement, 65 Zimbabwe, 74 see also occupational health and safety; protective security Health and Safety Management Arrangements, 266 high commissions, see overseas network high school student exchange programs, 174 higher education, see universities historical publications and information, 181, 207–8 HIV/AIDS, 122 Ho Chi Minh City, 198 Hobart, 122 Holloway, Sandy, 120 Holocaust Era Assets Conference, 64 Holy See, 62, 242 Honduras, 202 Hong Kong, 27, 32, 89 Australia Network audience, 203 cultural and people-to-people programs, 193, 194, 197, 198 Hong Kong Arts Festival, 194 honorary consuls, 15, 163, 308–9 in Australia, 157–8 honours and awards, foreign, 159 horticultural products, 92, 93, 96, 100 see also wine hospitalised Australians overseas, 176 human resource management information system, 232 human resources, see staff 438 human rights, 116, 123, 125–6, 192 Burma, 44, 125 Iran, 72, 125 North Korea, 34, 125 Philippines, 42 human security, 111 see also disaster relief and response; health and safety; terrorism human swine flu H1N1, 158, 170, 172, 232, 240 human trafficking and smuggling, 39, 74, 126–7 humanitarian assistance, 135 Afghanistan, 52 Africa, 74 Fiji, 192 Georgia, 65 North Korea, 34 Pakistan, 69 Sri Lanka, 74 Hunter, Ruby, 233 Hyderabad, 68, 195 I IAEA, 130 ICNND, 128–9, 187, 231, 242 identity cards issued, 159 Identity Security Strategy, 182 illegal drugs, see drugs illegal fishing, 39, 121 illegal logging, 94 image of Australia (Output 3.1.2), 190–205 immigration, 93 offshore processing centres, 84 Pacific Seasonal Worker Pilot Scheme, 78–9, 232, 242 people smuggling and trafficking, 39, 74, 126–7 see also visas imports, see trade IN2OZ, 196 incidents and accidents reported, 267, 268 India, 68–70, 89, 95, 123, 240 cultural and people-to-people programs, 193, 195, 200; Australia Network audience, 203 free trade agreement feasibility study, 69, 193 Mumbai terror attacks, 171 G lossari es a n d i n d e x es | Inde x Electronic Document and Records Management System, 209 management information systems, 232, 243 passport services, 179–80, 183 services to attached agencies, 142–4, 151, 290 trade disputes, 92 see also website services information requests, 208–9 about Australians overseas, 176 under FOI, 206–7 from media, 186 statistical consultancy service, 189 website page-views and downloads, 172, 187, 189 information security, 57, 59, 123 DFAT, 140, 226 Information Technology Strategy Committee, 142 infrastructure, 31, 43 injecting drug users, 122 injuries and incidents reported, 267, 268 inspections of overseas posts, 138, 145, 226 insurance companies, 170 see also financial services markets intellectual property, 90–1, 93 China, 92 Singapore, 103 Taiwan, 32 intelligence agencies, 18, 135, 209 intelligence cooperation, 49 information security, 57, 59, 123 inter-agency mobility, SES, 256 Inter-Parliamentary Union Assembly, 148 interfaith activities, 116 see also religion internal audit, 226–7 internal reviews of FOI access decisions, 206, 207 international agreements, see treaties and bilateral agreements international aid and development assistance, 91–2, 116, 118, 202 Afghanistan, 41 bilateral discussions on collaboration, 27, 41, 64, 79 Indonesia, 200 Iraq, 72 439 SECTION 6 trade statistics, 68, 69, 89 visits to and from, 68, 69, 153, 193 see also New Delhi Indigenous Australians, 125, 126, 194 NAIDOC Week, 233 National Apology to Stolen Generations, 126, 198 performing arts and artists, 201, 233 staff, 235, 236, 254 in Torres Strait, 81 visual arts and artists, 180, 191, 194, 196, 197–8 Indigenous Cadetship Program, 236, 254 Indigenous Employees Network, 235 Indigenous Recruitment and Career Development Strategy, 235 Indigenous Task Force, 235 Indonesia, 37–40, 95 APEC activities with, 94, 111 Australia–East Timor–Indonesia trilateral meeting, 44 Australians detained in Merauke, 164 Australians sentenced to death, 165 Bali Bomber execution, 173 Bali Democracy Forum, 118, 242 cultural and people-to-people programs, 193, 194, 196, 198, 200; Australia Network, 203 fishing in Australian waters, 39, 121 people smuggling, 39, 126, 127 terrorism discussions and activities, 38, 133 travel bulletin on, 171 visits to and from, 37, 39–40, 147, 173, 193, 194 World Ocean Conference, 120 Indonesia–Australia Forest Carbon Partnership, 38 Indonesian fishing boats, 39 Indonesian language training, 238 Indonesian Science and Technology Centre, 194 Indonesian-subtitled films, 198 industrial products, see manufactures industrial property, 32 influenza, 158, 170, 172, 232, 240 vaccinations, 267 information and communications technology, 139, 140, 141–4 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Lebanon, 199 Pacific, 78–9, 232, 242 Pakistan, 69–70 Palestinian Territories, 72 Papua New Guinea, 78, 81 Philippines, 42 Zimbabwe, 74 see also disaster relief and response; humanitarian assistance; technical training and assistance International Atomic Energy Commission (IAEA), 130 International Commission on Nuclear Nonproliferation and Disarmament, 128–9, 187, 231, 242 International Conference on Afghanistan, 70 bilateral talks held during, 60 International Counter-Terrorism Coordination Group, 132 International Criminal Court, 123 International Cultural Visits program, 194 International Institute for the Unification of Private Law, 116–17 international interests (Output 1.1), 23–136, 262 international investment, see investment international law, 123–5 legal proceedings against Japanese whaling, 120 see also treaties and bilateral agreements International Media Visits program, 193–4 international meetings or negotiations attended, 136 international organisations, 115–27 missions in Australia, 157 OECD, 95, 111, 124 see also APEC; United Nations international organisations, grants and contributions to, 262, 294–5 APEC, 111 WTO ‘Aid for Trade’ trust funds, 92 International Physical Security Forum, 138 international public diplomacy (Output 3.1.2), 190–205 International Relations Grants Program, 199, 293 International Renewable Energy Agency, 60, 119 international security, see defence and security 440 International Security Assistance Force, 59, 70 international trade, see trade international transfer of prisoners, 123 international travel, see overseas travel International Whaling Commission, 53, 120 International Women’s Day, 233 internet, see website services investment, 112 APEC action plan, 109 China, 31, 99 European Union, 58 Japan, 28, 100 New Zealand, 79 Philippines, 42 Singapore, 103 Switzerland, 62 Turkey, 63 United States, 49 Vietnam, 43 investment, OPO return on, 215 IP, see intellectual property Iran, 72, 125, 130 Tehran mission fit-out works, 138 Iraq, 70–2, 123, 157 Baghdad, 71, 72, 138, 216 debt owed to Australia, 111–12 Ireland, 61 Dublin, 233 IRENA, 60, 119 iron ore, 31, 34 Islam, 193, 202 Islamabad, 242 Isle of Man, 124 Israel, 72, 148 Tel Aviv mission fit-out works, 138 Italy, 62, 65, 70 J Jakarta, 198 Australia Network audience, 203 Centre for Democratic Institutions Forum, 147 chancery, 216 National Gallery of Indonesia, 196 Jakarta Centre for Law Enforcement Cooperation, 133 Japan, 27–9, 124 G lossari es a n d i n d e x es | Inde x cultural and people-to-people programs, 191, 192, 200–1 Doha Round negotiations, 28, 89 free trade agreement negotiations, 27, 100, 101 International Commission on Nuclear Non-proliferation and Disarmament, 128 publication about, 188 relations with North Korea, 34 Tokyo staff apartments, 216 trade disputes, 92 trade statistics, 27, 28–9, 89 Trilateral Strategic Dialogue, 133, 134–5 visits to and from, 27, 153, 192 whaling, 27, 120 Japanese language training, 238 jazz, 197 Jogja Gallery, 196 John Doherty Asia-Pacific Journalism Award, 194 Johnson, George P, 205 Joint Committee on the Australian Crime Commission, 148 Joint Standing Committee on Foreign Affairs, Defence and Trade, 97, 147, 280, 283 Joint Standing Committee on Treaties, 125, 130, 281–3 Jordan, 165 Amman mission, 138, 216 journalists, see media and media services K L labelling of wine, 57 Lamy, Pascal, 192 landmines, 132 Lang, Grace, 194 language training, 237–8 Laos, 44, 164 Human Rights Dialogue, 126 Latin America, 52–4, 89, 95, 198 COALAR, 201 diamond smuggling allegations, 114 Direct Aid Program, 202 free trade agreements, 53, 113 ICNND outreach meeting, 128 parliamentary delegations to, 147, 148 trade disputes, 92 law enforcement cooperation East Timor, 44 Indonesia, 38 Jakarta Centre for Law Enforcement Cooperation, 133 New Caledonia, 85 Solomon Islands, 82 leased estate, 214, 245–6 Lebanon, 94, 174, 199 lectures and lecture series, 158, 197, 200, 202, 208 legal services markets, 100, 102 legislation, 231 EU REACH, 58 Fiji, 83 passports, 178, 182 US Farm Bill, 50 Legoh, Dr Finarya, 194 Leighton Contractors Asia, 218 Lesmana, Mira, 193 441 SECTION 6 Kabul, 165, 242 Kaing Guek Eav, 44 Kathmandu, 198, 199 Kawaguchi, Yoriko, 128 Kazakhstan, 94 Kelola Foundation, 194 Kenya, 73, 74, 121, 157, 194 Nairobi, 232 Key Messages Brief, 190 key performance indicators, see performance indicators Khmer Rouge, 44 kidnappings, 164 Kimberley Process Certification Scheme, 113–14 Kiribati, 78, 85 Kngwarreye exhibition, 191 Kokoda Track, 81 Korea, 33–5, 125, 130 see also Republic of Korea Kuala Lumpur, 41, 100 Australian Network, 203 security, 138 Kusumo, Amna, 194 Kuwait, 68, 72, 102 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 letters, see correspondence Liberia, 73 library services, departmental, 211 Libya, 157 lighting, 288 Lima, 54 liquefied natural gas (LNG), 28, 33 live animal exports, 114 Liyarn Ngarn, 233 loans to travellers, 166, 176 locally engaged staff, 15, 229, 239, 255, 257, 266 average levels, 262, 263, 264 location of offices, 15 location of staff, 15, 254, 255, 257 Lombok Treaty, 38 London, 177–8 lost or stolen passports, 178 Lowy Institute, 133, 200, 201 SECTION 6 M Ma Shulin, 194 Macau, 32 McCallum, Professor Ron, 116 Macedonia, 157 Madang, 81 Madrid, 138, 245 MAFTA, 100 mail, see correspondence Malaysia, 41–2, 123 cultural and people-to-people programs, 193, 202 free trade agreement negotiations, 100 mission fit-out works, 138 parliamentary delegations to, 147, 148 trade statistics, 38 Maldives, 75 male staff, 254–7 Malta, 63 Management Advisory Committee recommendations implementation, 209 management and accountability, 223–47, 277–8 management expense ratio of overseas owned estate operations, 215 management information systems, 232, 243 management of overseas estate, see overseas estate 442 Mandarin language training, 238 Manila, 198, 209 Australia Network audience, 203 manufactures (industrial products), 87, 90 China, 99 EU mutual recognition of conformity assessments, 57 maritime borders, 81 maritime environment, 120–2 see also fish and fisheries maritime transport, 85 DPRK-flagged ships, 34 market information and analysis, 188 market research organisations, 292 markets and market access, 87–105 Africa, 73–4 APEC, 109–10 Argentina, 53 Caribbean, 54 China, 29–30, 31, 99–100 European Union, 57–8 Hong Kong, 32 India, 69 Iraq, 71–2 Italy, 62 Japan, 28–9, 100 Malaysia, 41 Mexico, 52–3 Mongolia, 35 Philippines, 42 Republic of Korea, 33–4, 99 Russia, 65 Switzerland, 62 Taiwan, 32 Turkey, 63 United States, 49–50, 102 Vietnam, 43 see also free trade agreements; investment; trade statistics Mauboy, Jessica, 196 Mauritius, 73, 198 meat and animal product markets, 89 Japan, 28 Mexico, 52–3 Middle East, 114 Republic of Korea, 33 Russia, 65 Meat and Livestock Australia, 33 Media, Entertainment and Arts Alliance, 224 G lossari es a n d i n d e x es | Inde x Mine Ban Convention, 132 minerals and resources (mining sector) market, 90 Africa, 73–4 China, 31 conflict diamonds, 113–14 India, 69 Iraq, 71 Japan, 28 Mexico, 52 Mongolia, 35 Philippines, 42 Republic of Korea, 34 Taiwan, 32 United States, 49 see also energy markets ministerial correspondence, 149, 174 Ministerial Council on International Trade, 112 ministerial submissions and briefings, 149 ministers and parliamentary secretaries, 195, 251–3 AANZFTA statement, 98 engagement with diplomatic and consular corps, 158 ICT services, 142 launches, 180, 188, 205, 207 lectures, 200 travel documents cancelled by, 182 Mironov, Sergey, 65 Missile Technology Control Regime (MTCR), 131 missile tests, North Korea, 34 missing persons, 165, 176 missions, see overseas network Missiroli, Dr Antonio, 193 money-laundering, 83 Mongolia, 35, 118, 157 ‘Montreux Document,’ 123 Morris, Sophie, 193 Morrison, James, 197 Mortimer Review, 112–13 Moscow, 128, 198 motor vehicles and vehicle parts, 102 AANZFTA provisions, 96 defensive driver training, 140 departmental, 138 imports, 28 443 SECTION 6 media advertising, see advertising media and media services, 186–7 Chinese coverage, 204, 205 consular assistance cases of interest, 164, 186 Fiji, 83 international visits and exchanges, 193–4, 201, 202 Malaysian coverage of Australia, 41 overseas coverage, 190; India, 69 media releases, 187 media talking points, 164 medical conditions, see health and safety Medical Unit, 240 meeting briefs, 149 Melbourne, 157 Australian Tourism Exchange, 201 meetings in, 27, 33, 79, 99, 110, 112 Melbourne International Arts Festival, 194 memorandums of understanding (MOUs) Bangladesh, 75 Hong Kong, 32 Iraq, 70, 71, 76 Mexico, 52 Micronesia, 120 Middle East, 114 Nauru, 84 Pacific Seasonal Worker Pilot Scheme, 78 Russia, 65 services to attached agencies, 144, 151 Taiwan, 32 Merauke, 164 merchandise trade, see trade Mexico, 52–3, 148 Mexico City, 138, 167, 226, 232 Regional Consular Officer, 163, 167 Micronesia, 120, 199 Middle East, 72, 133, 153, 191 Council for Australian–Arab Relations, 199 live animal exports, 114 Regional Consular Officer, 163 trade statistics, 68 see also Iraq migration, see immigration Millennium Development Goals, 64, 79, 116, 118 Millroy, David, 201 Mindanao, 42 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 purchase, registration and disposal for privileged personnel, 159 US industry, 50 Mozambique, 73 mulloway, 58 multilateral trade negotiations, see Doha Round Mumbai, 171 Australia Network audience, 203 Museum and Art Gallery of the Northern Territory, 196 music, 195, 197, 233 Musica Viva Australia, 197 Muslims, 193, 202 mutual recognition arrangements, 57 New Zealand, 79 United States, 50, 102 Myer Foundation, 200 Mysore, 195 SECTION 6 N N series passport, 179–80, 287 NAIDOC Week, 233 Nairobi, 232 Namibia, 73, 114 Nanyan Academy of Fine Arts, 197 narcotics, see drugs National Apology to Stolen Generations, 126, 198 National Archives of Australia, 208 National Art Museum of China, 194 National Coordinating Committee for International Secondary Student Exchanges, 174 National Gallery of Indonesia, 196 National Identity Security Strategy, 182 national interests (Outcome 1), 22–159, 261, 262, 287 National Roundtable on People Trafficking, 127 national security, see defence and security National Security Committee of Cabinet, 135 National Security Statement, 134, 158 National Threat Assessment Centre, 171 National Trade Consultations, 112 NATO, 59 natural disasters, see disaster relief and response natural gas, 23, 33, 69, 121 444 Nauru, 84 Nautilus Institute for Security and Sustainability, 201 Negotiating Group on Trade Facilitation, 91 Nepal, 75, 157, 198, 199 Netherlands, 61, 70, 148 trade statistics, 65 New Caledonia, 85 New Delhi, 69, 75, 114 Australia Network audience, 34 New South Wales, 153, 170, 204 see also Sydney New York, 125 meetings held in, 49, 130 see also United Nations New Zealand, 63, 79–80, 133, 163, 193, 209 ASEAN FTA, 96–8, 100, 113, 188 Closer Economic Relations Agreement, 79, 103 consular services, 171 PSI exercise, 132 trade dispute, 92, 93 trade statistics, 80, 89 Trans-Pacific Partnership Agreement, 100 Newslink cable, 190 next of kin of overseas travellers, 176 Nicosia, 217 Niger, 73 Nigeria, 194 Niue, 85 Forum Leaders’ Meeting, 86 non-English speaking backgrounds, materials prepared for people from, 172–3, 191, 192 film subtitles, 198 non-government organisations (NGOs), 74, 126 non-ongoing staff, 255 non-proliferation, see weapons of mass destruction non-salary benefits, 240 North America, see Canada; Latin America; United States North Asia, 26–36, 257 ICNND outreach meeting, 128 see also China; Hong Kong; Japan; Republic of Korea; Taiwan North Atlantic Treaty Organisation, 58 North Korea, 34–5, 125, 130 G lossari es a n d i n d e x es | Inde x Northern Territory, 153, 194, 204 Northern Territory Museum and Art Gallery, 196 Norway, 64 see also Oslo Cluster Munitions Signing Conference notarial services, 163, 164, 176 Note Printing Australia, 180 notes to the media issued, 187 nuclear non-proliferation and disarmament, 128–32, 187, 201, 231, 242 bilateral discussions and cooperation, 27, 29, 60 Democratic People’s Republic of Korea, 34, 130 Iran, 72, 130 Nuclear Non-proliferation Treaty (NPT), 128, 129–30 Nuclear Suppliers Group, 131 nuclear terrorism, 133 Nusa Tenggara Timur, 196 O 445 SECTION 6 occupational health and safety, 226, 240–1, 266–8 staff at high risk posts, 83 Oceania Academy of Sports, 199 OECD, 95, 111, 124 office accommodation, see overseas estate; R G Casey Building Office of the Privacy Commissioner, 230–1 official information, protection of, see information security official programs prepared, 136, 155 see also overseas travel offshore processing of asylum seekers, 84 Ogilvy Public Relations Shanghai, 205 Olympic Games, 30, 170, 171, 232 Oman, 68, 72, 102, 114, 157 Ombudsman, 230 ongoing staff, 255 separations, 232 online services, see website services Operation Sunlight, 242 orchestras, 195 organisation and structure, 14–19, 223–9, 231–2 Australian National Commission for UNESCO, 118 trade policy consultative arrangements, 112 Organisation for Economic Cooperation and Development (OECD), 95, 111, 124 Organisation for Security and Cooperation in Europe, 59 organised crime, see transnational crime origin rules, see rules of origin Oruzgan Province, 64 OSCE, 59 O’Shaughnessy, James, 60 Oslo Cluster Munitions Signing Conference bilateral talks held during, 60, 61, 64 outcomes and outputs, 22–219, 261, 262–5 portfolio agencies, 18 outside participation, see consultative arrangements outsourcing of passport non-core functions, 178 overseas aid, see international aid overseas births registers, 279 overseas estate (Outcome 4), 213–19, 242, 245, 265, 288 documents relating to, 277 security-related construction works, 138 overseas network, 15, 163, 226, 305–11 accommodation services, see overseas estate attached agencies, see services to attached agencies cables, 136, 142, 145 court cases, 284–5 family members of staff, employment of, 157 honorary consuls, 15, 163, 308–9 information and communications technology, 141–4, 290 internal audits, 226 NAIDOC Week events, 233 passports issue, processing and production, 177–8 public diplomacy, 190–2 record management projects in, 209, 210 security, 71, 72, 83, 138–45, 242 senior management meetings and mechanisms, 225 staff, 15, 254, 255–6, 257; Regional Technical Officers, 142 staff management and welfare, 229, 239, 240–1, 266–7 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 staff training, 140–1 see also consular services; locally engaged staff Overseas Property Office, see overseas estate overseas public diplomacy (Output 3.1.2), 190–205 overseas students, see education and education markets overseas trade, see trade overseas travel (tourism), 161–83, 201, 263, 287 to Antarctica, 121 Republic of Korea, 34 see also air services; visas overseas travel arranged, 64 business delegations, 65 electoral observers, 75 Governor-General, 29, 41, 44, 60, 63, 72 public diplomacy programs, 32 Special Envoy for Afghanistan and Pakistan, 70 trade delegations, 44 overseas travel by Deputy Prime Minister Middle East, 71, 72 Singapore, 41 United Kingdom, 60 United States, 49 overseas travel by Ministers and Parliamentary Secretaries Africa, 73, 119 Brunei, 44 Canada, 52 China, 99 France, 60 Hong Kong, 32 India, 69 Indonesia, 37 Italy, 62 Latin America, 52 Norway, 64 Solomon Islands, 81 United Kingdom, 60 United States, 49 overseas travel by parliamentarians, 147–8 Bangladesh, 75 President of the Senate, 52 state and territory, 153, 155 to Switzerland, 62 446 overseas travel by portfolio Ministers and Parliamentary Secretaries Africa, 73 China, 29–30, 204 Europe, 58–65 India, 68 Indonesia, 37, 38 Japan, 27 Latin America, 52 Middle East, 72 Pacific, 79, 81–5 Pakistan, 69 Singapore, 41 Thailand, 40 United Kingdom, 60 United States, 49, 50; New York, 116, 130 Vietnam, 43 overseas travel by Prime Minister Afghanistan, 70 China, 29 Indonesia, 38 Japan: G8 meeting, Hokkaido, 27 Malaysia, 41 Peru, 54 Singapore, 41 United Arab Emirates, 72 United Kingdom, 60 United States, 49, 116 overseas travel sanctions, 44, 74, 83 overseas visitors to Australia, 149, 193–4 Africa, 73, 194 Cambodia, 44 China, 30–1, 194 Cyprus, 62 East Timor, 44 Estonia, 64 European Union, 58, 59 French Pacific Collectivities, 85 Guest of Government, 27, 54, 80, 85 India, 69, 193, 200 Indonesia, 37, 39–40, 193, 194, 200 Iraq, 71 Ireland, 61 Italy, 62 Japan, 27 Laos, 44 Latin America, 52, 53, 54, 201 Malaysia, 202 G lossari es a n d i n d e x es | Inde x Malta, 63 NATO, 59 New Zealand, 79 Papua New Guinea, 80–1 Pope Benedict, 62 Portugal, 62 Republic of Korea, 33, 34, 193 Russia, 65 Samoa, 85, 194 Slovak Republic, 64 Spain, 62 Switzerland, 62 Thailand, 40, 202 Turkey, 63 Tuvalu, 85 United Kingdom, 60 United States, 50 Vanuatu, 83 Vietnam, 43, 194 see also Special Visits Program Owen Stanley Ranges, 81 P 447 SECTION 6 P4, 102 PACER Plus, 79, 232 Pacific, 77–86, 232, 242 bilateral discussions and consultations about, 50, 79; with Japan, 27, 28 climate change initiatives, 86, 118 cultural and people-to-people programs, 192, 193, 194, 197, 198 sports development, 198–9 Trans-Pacific Partnership Agreement, 50, 102, 113 tsunami warning systems, 120 UN Programme of Action on small arms and light weapons regional meeting, 132 WTO accessions, 94 see also APEC; New Zealand Pacific Engagement Strategy, 78–9, 232, 242 Pacific Islands Forum, 86 Fiji, 83 PACER Plus agreement, 79, 232 RAMSI, 82 Pacific Partnerships for Development, 78, 81, 83 Pacific Seasonal Worker Pilot Scheme, 78–9, 232, 242 Paez, Luis Guillermo Plata, 54 Page, Geoff, 200 Pakistan, 69–70, 133, 202, 240 Contingency Planning Assessment Team visit, 170 Islamabad, 242 Palau, 85 Palestinian Territories, 72 pandemic prevention and control, 158, 170, 172, 232, 240 Pantai Muara, 44 papal visit, 62 Papua New Guinea, 78, 80–1, 197 parliamentary delegation to, 148 Paraguay, 53, 157 Paris, 192 meetings held in, 57, 61, 88, 95 Paris Club, 111–12 Park Hee-tae, 34 Parker & Partners, 205 Parkin, Russell, 51 Parliament documents tabled in, 97, 225 Prime Minister’s National Security Statement, 134 Parliament in Australia, 147–9, 155, 280–3 see also overseas travel by parliamentarians parliamentary committees, 155, 216, 280–3 implementation of recommendations, 195 Joint Standing Committee on Treaties, 125, 130, 281–3 overseas delegations, 147, 148 Solomon Islands, 82 parliamentary questions, 149 parliamentary secretaries, see ministers and parliamentary secretaries part-time staff, 255 passenger motor vehicles, see motor vehicles passport offices, 15, 163, 178 passport services, 177–83, 236, 242, 287 documents relating to, 277 payroll services, 232, 291 peace building Africa, 73, 123 Middle East, 72 Philippines, 42 Sri Lanka, 74 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 peacekeeping, 116, 295 Cyprus, 62 East Timor, 44 see also Afghanistan people smuggling and trafficking, 39, 74, 126–7 people-to-people programs, see cultural programs; overseas travel; overseas visitors to Australia People’s Republic of China, see China PeopleSoft, 232 performance indicators communications and security (Output 1.2), 137 consular and passport services (Output 2.1), 161–2 contract management (Output 4.2), 216 international interests (Output 1.1), 23–5, 136 property management (Output 4.1), 213 public information services and public diplomacy (Output 3.1), 185 services to diplomatic and consular representatives (Output 1.4), 156 services to other agencies (Output 1.3), 146 performance management, 226, 238–40, 259–60 performance pay, 259–60 performance reporting, 22–219 performing arts, 195, 197, 198, 201, 202, 233 Perth, 40, 64 Peru, 52, 54, 109, 201 Trans-Pacific Partnership Agreement, 102 petrels, 121–2 petroleum markets, 49, 69 Philippines, 42 cultural and people-to-people programs, 198; Australia Network audience, 203 parliamentary delegation to, 148 trade disputes, 92 trade statistics, 38 Phnom Penh, 198, 218 photographic exhibitions, 208 physical education, 199 piracy, 121, 122, 174 planes, see aircraft planning, see evaluation and planning Poland, 64 4 48 police services, see law enforcement cooperation policy advice (Output 1.1), 23–136, 262 policy development by other agencies, contributions to, 113, 136 political prisoners, Burma, 44 Pope Benedict, 62 Port Louis, 198 Port Moresby, 81, 197, 209 portfolio, 16, 18 Portfolio Budget Statements, 225 portfolio coordination, 228 Portugal, 62, 157 post evaluation reports, 226 press, see media and media services press releases, 187 Pretoria, 164 price of outputs, 262–5 Prime Minister, overseas travel by, see overseas travel by Prime Minister priority passport service, 179 Prisoner Loan Scheme, 166 prisoners, 164–5, 176 international transfer treaties, 123 political, 44 privacy, 230–1 procurement, see purchasing product safety, 111 professional services markets, 90 Japan, 100 United States, 50, 102 see also financial services markets Project Wickenby, 83 Proliferation Security Initiative (PSI), 131–2 property management (Output 4.1), 213–15, 265 protection and advocacy of Australia’s international interests (Output 1.1), 23–136, 262 protective security, 137–45, 247, 262 Commonwealth Games, New Delhi, 69 diplomatic and consular missions in Australia, 158 Fiji, 83, 242 Iraq, 71, 72, 138 passports, 179–82 protocol, see diplomatic and consular representatives in Australia public affairs material, 192 public diplomacy (Output 3.1.2), 190–205 G lossari es a n d i n d e x es | Inde x public information and media services (Output 3.1.1), 186–9 public information services and public diplomacy (Output 3.1), 185–211, 264 documents relating to, 276 public inquiries, see information requests Public Service Act staff, 255 section 24(1) Determinations, 239–40 public understanding (Outcome 3), 185–211, 261, 264, 287 documents relating to, 276 publications, 187–9, 192 consular information, 172–3 historical, 181, 207–8 press releases, 187 see also website services purchaser–provider arrangements, 289–91 purchasing, 229 ‘Montreux Document,’ 123 purchasing, DFAT, 226, 243–7 advertising and market research, 292 consultancy services, 245, 296–9 information and communications technology, 141 outsourcing of passport non-core functions, 178 property services, 216–19, 242; divestment proceeds, 215 World Expo pavilion and programs, 204 Q Qantas, 53 Qatar, 68, 72, 102 quarantine, 92, 93 Queensland, 153, 171, 204 questions on notice, 149 R 4 49 SECTION 6 R G Casey Building, 246–7, 288 exhibitions, 207, 208 library relocation, 211 on-site childcare, 232 R G Neale Lecture, 208 R2P principle, 116 Radio Australia, 194 radio broadcasting, 194 radioactive materials seminar and discussion exercise, 133 Rakutendan Theatre Company, 201 Rakyat Merdeka, 193 RAMSI, 82 REACH legislation, EU, 58 Reconciliation Action Plan, 235 recordkeeping, 209–10, 226 recruitment of staff, 232–3, 235 induction programs, 140, 241 security clearances, 140 Senior Executive Service, 256 recycling, 288 Regional Assistance Mission to Solomon Islands (RAMSI), 82 Regional Consular Officers, 163, 164, 167 Regional Movement Alert System, 182 regional security, see defence and security Regional Technical Officers, 142 regional trade agreements, 79, 109, 232 see also free trade agreements Registration Evaluation Authorisation and Restriction of Chemicals legislation, EU, 58 regulation, 79, 90 APEC guide, 110 EU approach, 58 religion, 116, 126, 193, 202 World Youth Day 2008, 62, 158 Remuneration and Post Management Branch, 266 remuneration and salaries, 142, 240, 258–60 payroll services to agencies overseas, 291 renewable energy, 60, 69, 111, 119 see also clean technologies Renouf, Alan, 208 reporting cables, 136 representations made, 136 Republic of Korea (ROK), 33–4, 132 chancery, 245 cultural and people-to-people programs, 193, 195 free trade agreement negotiations, 99, 101, 113, 193 relations with North Korea, 34 trade statistics, 27, 33–4, 89 treaties with, 123, 124 visits to and from, 33, 34, 193 research awards and fellowships, see scholarships and fellowships DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 resources, 261–5 see also finance; staff resources sector, see minerals and resources ‘Responsibility to Protect’ principle, 116 return on investment on overseas owned estate, 215 revenue, see finance Rio Tinto, 204 risk management, 228 Roach, Archie, 233 role and functions, 14 Rome, 62 rough diamonds, 113–14 RTOs, 142 rules of origin, 97, 103, 109 geographical indications, 90–1 Russia, 65, 94, 95, 198 ICNND meeting, 128 SECTION 6 S SAARC, 75–6 Sabah, 202 safety, see health and safety SAFTA, 103 salaries, see remuneration and salaries Same-Sex Relationships (Equal Treatment in Commonwealth Laws—General Law Reform) Act 2008, 231 Samoa, 78, 79, 94, 194, 199 sanctions, 122, 123, 132 Burma, 44 documents relating to, 274 Fiji, 83 Iran, 72 North Korea, 34 Zimbabwe, 74 Sao Paulo, 52 SAP, 243 Sari, Kartika, 193 SATIN, 139, 142 service requests, 143 satisfaction with consular services, 172–5 ministers and parliamentary secretaries, 149 OPO tenants, 219 security of overseas missions, 138 Saudi Arabia, 68, 72, 102 45 0 Saunders, Amy, 233 Schedvin, Emeritus Professor Boris, 207 scholarships and fellowships, 50–1, 199, 200, 201 staff, 237 science and technology (innovation), 53 exchange programs, 200 genetic resources, 120–1 public diplomacy programs, 194; Taiwan, 32 see also information and communications technology Screen Australia, 198 sea borders, 81 sea environment, see maritime environment sea transport, see maritime transport seafood, see fish and fisheries seasonal workers, 78–9, 232, 242 second school student exchange programs, 174 Secretary, 135, 223–5 engagement with diplomatic and consular corps, 158 Renouf photographic exhibition, 208 review by, 3–13 secure government communications and security of overseas missions (Output 1.2), 137–45, 262 security, see defence and security; protective security security clearances, 140, 145 security of energy, see energy security of information, see information security seminars and workshops, 197, 201 APEC, 94, 109, 111, 133 Canadian ‘Australia Week’ program, 52 Fiji hotel and resort employees, 173 terrorism, 133 Senate committees, 280 Estimates hearings, 149 implementation of recommendations, 195 Senate President, 52 senior executive, 223–5 Senior Executive Service (SES) staff, 239– 40, 255–6 performance pay, 259–60 structure, 17 G lossari es a n d i n d e x es | Inde x parliamentary delegations to, 148, 153 trade statistics, 38 Trans-Pacific Partnership Agreement, 102 Singapore–Australia Free Trade Agreement, 103 Sir Alan Westerman lecture, 158 Six-Party Talks, 35 Slovak Republic, 64 Slovenia, 65, 95 small arms, 132 Somalia embargo, 122 smartraveller campaign, 172–3, 174, 187 Smartraveller Consultative Group, 173 Smith, Ric, 70 smuggling/trafficking of people, 39, 74, 126–7 soccer, 170 social security agreements, 61, 62, 63, 64, 124 software, 173 Solomon Islands, 79, 81–2 Partnership for Development agreement, 78 Solomon Islands Government–RAMSI Partnership Framework, 82 Somalia, 74, 121, 122 South Africa, 73–4, 95, 194 Regional Consular Officer, 164 South America, see Latin America South and West Asia, Middle East and Africa, 67–76 South Asia, 74–5, 125 Embassy Film Roadshow festivals, 198 see also India; Pakistan; Sri Lanka South Asian Association for Regional Cooperation, 75 South Australia, 153 South-East Asia, 37–47, 89 consular services, 164 parliamentary delegations to, 75, 147, 148, 153 terrorism discussions, 38, 133 see also East Timor; Indonesia; Malaysia; Philippines; Singapore; Thailand South Korea, see Republic of Korea Spain, 62, 171 Madrid mission, 138, 245 Special Account, 215, 242 Special Envoy for Afghanistan and Pakistan, 70 451 SECTION 6 senior management committees and meetings, 223–5 sensitive products, 89, 99 Seoul, 34, 245 Australia Network audience, 203 separations of staff, 232 Senior Executive Service, 256 Serbia, 65 Belgrade mission, 138, 245 service charters, 173, 175, 182 Service Level Agreements (SLA), 150, 155, 289 services and services markets, 90–1, 93 APEC Action Plan, 109 China, 99 Japan, 100 Republic of Korea, 34 United States, 50 see also education and education markets; financial services markets services to attached agencies, 142–4, 150–1, 155, 289–91 locally engaged staff, 239 security awareness training, 138, 140 services to business, 151, 155 services to diplomatic and consular representatives (Output 1.4), 156–9, 262 see also diplomatic and consular representatives in Australia services to other agencies (Output 1.3), 146–55, 262, 280–3 services to state governments and other agencies overseas and in Australia, 153, 155 sex discrimination, 123 Seychelles, 73, 198 Shanghai, 197 Shanghai World Expo, 185, 195, 204–5, 241, 242, 264 Shangri-la Cricket Academy, 199 shipping, see maritime transport Shoalwater Bay Training Area Agreement, 123 Sierra Leone, 123 Singapore, 41, 109, 123 cultural and people-to-people programs, 197, 198; Australia Network audience, 203 mission security-related construction works, 138 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 Special Envoy for Whale Conservation, 120, 242 Special Envoy on the Asia Pacific community, 45, 231 Special Representative for Cyprus, 62 Special Visits Program, 192–3 Canada, 52 Indonesia, 39–40 Kiribati, 85 Peru, 54 Philippines, 42 Portugal, 62 United Kingdom, 60 speeches, 136 lectures, 158, 197, 200, 202, 208 sponsors, 300–4 Shanghai World Expo, 204 sport, 170, 174, 208 Australian Sports Outreach Program, 198–9 Commonwealth Games, 69, 170, 171, 232 Olympic Games, 30, 170, 171 Sri Lanka, 74, 125, 240 Colombo, 74, 138, 198, 226 Sruthi Laya Ensemble, 195 staff, 223–5, 231–41, 254–60, 266–8 average levels, 262, 263, 264, 265 conduct and ethics, 224, 227–8 covered/not covered by Comcare, 266 with disability, 235 documents relating to, 277 ICT contract positions, 142 security clearances, 140 at training/study, 140–1, 236, 237–8, 241 Staff Counselling Office, 240–1 staff training and development, 236–8 conduct and ethics, 227 contingency planning and crisis management, 170 health and welfare, 241, 267 media liaison, 187 passport officers, 178, 182 public diplomacy, 191 security awareness, 140–1 technical officers, 142 Standards Australia, 111 Standing Committee on Petitions, 280–1 452 Standing Committee on Public Works, 216, 280 state and territory governments, services to, 153, 155 state and territory offices, 15, 151–3, 246 notarial services, 163 passport offices, 15, 163, 178 performance reviews, 226 recordkeeping pilot, 209 staff, 15, 254, 255, 257 statistical consultancy service, 189 statistics, see trade statistics Statute Law Revision Act 2008, 231 Stockholm, 245 Stolen Generations, National Apology to, 126, 198 stolen or lost passports, 178 Strategic Plan for DFAT Records Management 2008–11, 209 Streetworks exhibition, 196 Strongim Gavman Program, 81 structural reform, APEC, 110 structure, see organisation and structure studies assistance, 237 study tours, 148 submissions and briefings, 149 to diplomatic and consular corps in Australia, 158 to media, 164, 186, 187 to Office of Privacy Commissioner, 231 to overseas posts, 190 to parliamentary committee, 130, 280–3 to policy reviews, 113 to Solomon Islands Parliament’s Foreign Relations Committee, 82 subsidies, 50, 58, 87, 89, 92 fisheries, 91 Sudan, 74 sugar, 89, 92, 96, 100 Suhardi, Dr Idwan, 194 Sultan, Dan, 233 Sunrise Commission, 121 superannuation delegations, 226 Supply-chain Connectivity Symposium, 109 Suva, 83, 192, 242 Swat Valley, 70 Sweden, 245 Switzerland, 62, 124, 148 Davos, 28 G lossari es a n d i n d e x es | Inde x Sydney, 157, 209 Australia and Indonesia: Partners in a new era conference, 39, 193, 200 ICNND meeting, 128 Lord Mayor, 153 World Youth Day, 62, 158 Sydney Olympic Park Authority, 195 Sydney Passport Office, 178 Syria, 130 T 453 SECTION 6 TAFTA, 40–1, 202 Taiwan (Taipei), 27, 32, 89, 163 cultural and people-to-people programs, 198; Australia Network audience, 34 trade disputes, 92 Talkback Classroom Forum, 200 Tanzania, 73, 194 tariffs, 87, 90, 91 AANZFTA provisions, 96, 97 China free trade agreement negotiations, 99 European Commission, 92 Tarin Kowt, 70 Tasmania, 122, 171, 194, 202 taxation, 83 diplomatic and consular corps in Australia, 157 treaties, 61, 79, 124 teachers, 200, 202 resource kits, 199 technical training and assistance (capacity building), 92 AANZFTA provisions, 97 counter-terrorism, 133 Iraq, 72 Papua New Guinea, 81 sanctions and extraterritorial offences, 123 Solomon Islands, 82 Tehran, 138 Tel Aviv, 138 telecommunications markets, 90, 100 telephones, 141, 142 Consular Emergency Centre calls, 163 smartraveller calls, 172 television, 93 Indonesia, 196, 203 Ten days on the island festival, 194 terrorism, 132–4 Bali Bomber execution, 173 bilateral discussions and cooperation, 38, 49, 75, 133 financing, 111; asset freezing regime, 122, 133 Mumbai attack, 171 Tetum, 192 Teullet, Patricia, 54 Texas, 50 Thai language training, 238 Thailand, 40–1 Australia Network audience, 203 consular services, 164 Contingency Planning Assessment Team visit, 170 cultural and people-to-people programs, 193, 197, 202 parliamentary delegations to, 147 trade disputes, 92 trade statistics, 38 Thailand–Australia Free Trade Agreement (TAFTA), 40–1, 202 theatre, 233 Think!OTS, 204 Tibet, 126 timeliness ICT service requests, 143 ministerial correspondence, 149 passport issuance, 178–9 Timor-Leste, see East Timor Timor Sea, 121 Tjangala, Uta Uta, 180 to Solomon Islands Parliament Foreign Relations Committee, 82 tobacco, 92 Tokyo, 191 staff apartments, 216 World Festival of Ballet, 201 Tonga, 78, 79, 84, 157, 193 Toronto, 52 Torres Strait Islanders, see Indigenous Australians Torres Strait Treaty, 81 torture, 123 touring exhibitions, see exhibitions and shows tourism, see overseas travel SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 TPP, 102 trade, 87–114 see also markets and market access trade advocacy and outreach, 187–9 see also media and media services; seminars and workshops; website services trade development and policy coordination, 106–14 trade disputes, 92–4 trade facilitation, 91 see also markets and market access trade finance, 111–12, 231, 262 documents relating to, 279 trade law, 92–4 Trade Law Symposium, 94 trade negotiations, 87–105 see also Doha Round; free trade agreements trade policy coordination and business liaison, 112–14 Trade Policy Course, 92 Trade Representatives Act 1933, 231 trade statistics, 89, 108, 188–9 Americas, 49, 50, 53, 89, 188 China, 27, 29, 31, 89 Europe, 59, 65, 89, 188 Japan, 27, 28–9, 89 Middle East, 68 New Zealand, 80, 89 North Asia, 27, 89 Republic of Korea, 27, 33–4, 89 South Asia, 68, 69, 89 South-East Asia, 38, 46, 89 Taiwan, 27, 32, 89 trafficking/smuggling of people, 39, 74, 126–7 trainees, 233, 234, 236–7, 254 training, 138, 140–1, 191 ADF staff, 170 exercises, 132, 133, 135 see also education and education markets; seminars and workshops; staff training and development; technical training and assistance Trans-Pacific Partnership Agreement, 50, 102, 113 Trans-Tasman Mutual Recognition Arrangement, 79 transcripts distributed, 187 45 4 transfer of prisoners, international, 123 translated material, 172–3, 191, 192 film sub-titles, 198 transnational crime, 122 people trafficking and smuggling, 39, 74, 126–7 see also terrorism transport, 31 APEC Supply-chain Connectivity Symposium, 109 see also air services; motor vehicles travel advisory system, 171–3 travel documents, see passport services; visas travel industry, 172, 173–5 travel sanctions, 44, 74, 83 travellers’ emergency loans, 166, 176 travelling exhibitions, see exhibitions and shows Treasury, 61 treaties and bilateral agreements, 57, 120–5, 128–32, 158 anti-counterfeiting, 91 Australian Treaties Database, 125, 189 Austria, 61 Belgium, 61 Canada, 163 climate change, 118 documents relating to, 275 Estonia, 64 European Union, 57 Finland, 63 Greece, 62 Indonesia, 38 Iraq, 123 New Zealand, 79 Pacific Partnerships for Development, 78, 81, 83 Papua New Guinea, 78, 81 persons with disabilities’ rights, 116 Slovenia, 65 Spain, 62 Turkey, 63 Vietnam, 43 see also free trade agreements; memorandums of understanding; mutual recognition arrangements Treaties Joint Standing Committee, 125, 130, 281–3 tree planting, 288 G lossari es a n d i n d e x es | Inde x tribunal decisions, 286 Trilateral Strategic Dialogue, 133, 134–5 Trinidad and Tobago, 54 tsunami warning systems, 120 Tu’ifua, Mishka, 193 Turkey, 63 Anzac Day commemorations, 63, 170, 171 Tuvalu, 78 ‘2+2’ Meeting, 27 U 455 SECTION 6 Under my skin exhibition, 197 UNESCO, 118 Convention on the Protection of Promotion of the Diversity of Cultural Expressions, 124 United Arab Emirates (UAE), 68, 72, 102, 133 chancery, 245 consular services, 163, 165 cultural and people-to-people programs, 191 United Group Services Pty Ltd, 214, 219 United Kingdom, 60, 124, 133, 163, 209 consular services, 171 parliamentary delegation to, 148 post passport processing and production, 177–8 trade statistics, 65 United Nations, 116–18, 198 bilateral discussions about, 53 contributions to, 294, 295 peacekeeping forces, 62, 116, 295 Programme of Action on small arms and light weapons, 132 see also sanctions United Nations Alliance of Civilizations, 116 United Nations Commission on Narcotic Drugs, 122 United Nations Committee on the Rights of Persons with Disabilities, 116 United Nations Conference on Trade and Development (UNCTAD), 92 United Nations Convention Against Transnational Organized Crime, 122 United Nations Convention on the Rights of Persons with Disabilities, 116, 123 United Nations Convention Travel Documents, 179 United Nations Development Program (UNDP), 118 United Nations Durban Review Conference Against Racism, 125 United Nations Educational, Scientific and Cultural Organization, see UNESCO United Nations Food and Agriculture Organisation, 62 United Nations Framework Convention on Climate Change, 38, 118 United Nations General Assembly (UNGA), 116, 122, 148 Resolution 63/281, 118 Social, Humanitarian and Cultural Affairs Committee, 125 United Nations Human Rights Committee, 125 United Nations Human Rights Council, 125 United Nations Ministerial Meeting on Interfaith Dialogue and Cooperation for Peace, 116 United Nations Office on Drugs and Crime, 121 United Nations Secretary General, 70 Special Envoy to Burma, 44 United Nations Security Council (UNSC), 116, 187, 190, 192, 231, 242 Resolutions, 34, 121, 122, 132 United States, 49–51, 94, 121, 123, 163, 209 consular services, 171 cultural and people-to-people programs, 50–1, 191, 195, 198 Doha Round negotiations, 50, 89, 91 free trade agreement, 50, 102 Great White Fleet anniversary, 207 parliamentary delegations to, 148, 153 post passport processing and production, 177–8 review of Afghanistan and Pakistan strategy, 70 terrorism discussions, 49, 133 trade disputes, 92 trade statistics, 49, 50, 53, 89, 188 Trans-Pacific Partnership Agreement, 50, 102 Trilateral Strategic Dialogue, 133, 134–5 see also New York DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 United States Farm Bill, 50 United States Global Synchronisation Conference, 133 United States Policy Group, 51 United States study organisations, 51 universities, 94, 133 alumni in Asia, 197 Australian studies, 200 University of Queensland, 200 University of Sydney, 196 Uruguay, 53 V SECTION 6 value of overseas estate, 214 values, 227, 228 Vanuatu, 78, 79, 83–4, 94 Vatican, 62, 242 vehicles, see motor vehicles Venezuela, 114 Victoria, 41, 153, 170 bushfire victims, 62 see also Melbourne Victorian Department of Education and Early Childhood Development, 202 video-conferencing, 142 Vientiane, 126, 164 Vietnam, 43, 153, 157 AANZFTA provisions, 97 consular services, 164–5 cultural and people-to-people programs, 194, 198 Human Rights Dialogue, 126 trade statistics, 38 Trans-Pacific Partnership Agreement, 102 visas, 171 European Union, 57 issued to diplomatic and consular missions in Australia, 159 US Waiver Program, 51 visitors, see overseas visitors to Australia visual arts, 194, 195, 196, 197, 201 Indigenous, 180, 191, 194, 196, 197–8 voice-over-internet protocol (VOIP) telephone system, 141 45 6 W Wallis and Futuna, 85 Walsh, Craig, 196 war memorials, 44, 60 Washington, 177–8, 191 meetings held in, 49, 106, 128, 133 waste management, 288 water sector, 111 weapons, 64, 128–32 Somalia arms embargo, 122 see also Oslo Cluster Munitions Signing Conference weapons of mass destruction (nonproliferation), 128–32 bilateral discussions and cooperation, 49, 64 terrorist acquisition and use, 133 see also nuclear non-proliferation and disarmament website services, 187, 229 e-visa systems, 51, 57 market information publication downloads, 188 passport services, 178 Shanghai World Expo, 205 smartraveller website, 172–3, 187 treaty text access, 125 voice-over-internet protocol (VOIP) telephone system, 141 welfare of staff, see occupational health and safety West Asia, 69–72 see also Afghanistan; Iraq; Middle East; Pakistan West Coast Leadership Dialogue, 49 West Java, 196 Western Australia, 153, 171, 202, 204 Estonian Consulate, 64 whale conservation, 27, 53, 120, 242 wheat, 100 White Papers, 113, 134, 158 Whoever you are, 192 whole of government, 228–9 Africa, 73 Anti-Counterfeiting Trade Agreement negotiations, 91 Democratic People’s Republic of Korea sanctions, 34 East Timor, 44 G lossari es a n d i n d e x es | Inde x Y Yap Sports Council, 199 yellowtail kingfish, 58 Yemen, 94 Yogyakarta, 196 Yomiuri Shimbun, 191 Young Diplomats’ Roundtable, 41–2 Yumari 1981, 180 Yunupingu, Geoffrey Gurrumul, 233 Z Zagreb, 164, 198 Zambia, 73 Zhu Feng, Professor, 30 Zimbabwe, 74 diamond smuggling allegations, 114 SECTION 6 human trafficking, 127 NZ trade dispute, 92 Papua New Guinea, 81 South Asia, 69–72 Torres Strait border issues, 81 UNSC seat, 116 US Policy Group, 51 wildlife conservation, 120–1 whales, 27, 53, 120, 242 see also fish and fisheries Willoughby, Bart, 233 Windhoek, 114 wine AANZFTA provisions, 96 EU agreement, 57 geographical indications, 90–1 Hong Kong market, 32 WIPO, 91 women, 233 discrimination against, 123 staff, 254–7 Wood Marsh Architecture, 204 wool, 31 Woolcott, Richard, 45, 231 work experience programs, 236 workforce planning, 232 workplace agreements, 224, 235, 238, 239–40, 258–9 workplace diversity, 233–46 Workplace Diversity Unit, 235 workplace health and safety, see occupational health and safety Workplace Relations Committee, 224, 238 OHS Sub-Committee, 266 workshops, see seminars and workshops workstation assessments, 267 World Economic Forum, Davos, 28 World Expo 2010, Shanghai, 185, 195, 204–5, 241, 242, 264 World Food Programme, 62 World Intellectual Property Organisation, 91 World Ocean Conference, 120 World Trade Organization (WTO), 87–94, 192 see also Doha Round World War I battlefields, 60 World War II memorial, Brunei, 44 World Youth Day, 62, 158 writers and authors, 200 see also media and media services 457 SECTION 6 DFAT ANNUAL R E P O RT 20 0 8 –20 0 9 458