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S - City of Sydney
47/91 Harbour Villiage 14 November 2012 The placement of wayfinding information will be co-ordinated with the implementation of the Liveable Green Network across the City of Sydney local government area. Placement of signs will be organised around a node and journey based strategy: Key • Node – precincts, public transport, attractions and destination in an area Wynyard York Street King Street Town Hall George Street Circular Quay Macquarie Street King Street Wharf Darling Harbour City Centre 5.0 Signage Placement Strategy 10 min – King Street Wharf 15 min – Darling Harbour Woolloomooloo Free Standing Pylon Wall Mounted Map Flag Sign Finger Sign • J ourney – information to connect villages, city centre, public transport, recreation facilities and other major attractions The signage system will be applied to create a connected city and allows users to undertake a journey with confidence from one node to another. 48/91 5.0 Signage Placement Strategy 14 November 2012 Planning The signage placement strategy is based on the routes established by the Liveable Green Network for the entire LGA. The environments range from the dense urban city to open spaces and parks, villages, neighbourhoods and precincts. A family of sign types has been developed for these environments to cater for different volumes of foot traffic, for lanes, roads and major traffic arteries, for small scale housing to skyscraper environments. A preliminary placement strategy considers the following criteria: • Route; • Arrival points; • Intersections; • Decision points; • Built and natural environment; • Foot traffic volume; The site audit Street clutter reduction • Other modes of traffic; An audit of the routes covers the following: • Visibility of signs and viewing angles; • Photographic audit for each proposed sign location; • S ite audit is to include the removal of redundant signage due to installation of the new sign system; • Space available for signs; bservation of the area to determine proposed sign type, taking into • O account flow of traffic, built environment, sightlines, space available for new signs as well as existing signs. • Existing street furniture infrastructure, such as poles etc; • Existing signs. The preliminary strategy provides data and visuals to test the impact of signage that replaces existing signage and new signage. The site audit provides data and visuals to quantify the impact of signage. It quantifies signs, signtypes, area of information provided and redundant signs. • E xisting structures, poles and street furniture are to be utilised to apply maps, flag signs and finger signs; • P ylon signs apply only to strategic nodal locations. The majority of sign types are finger signs and flag signs. Improve legibility of the public domain through better signage and reduction of clutter. 49/91 3.Signs (Pylons, Flag & Fingersigns) are typically located diagonally across the intersection from each other. 5.P ylon signs, especially when freestanding are positioned with the faces oriented perpendicular to the traffic. 4. Pylons are positioned on the wider of two parallel footpaths. Pylons installed in open spaces (eg. Martin Place) are aligned with building line. BUILDING LINE 2. Signage has to address secondary pedestrian traffic routes where appropriate. 5.0 Signage Placement Strategy – Principles BUILDING LINE 1. Signage has to address primary pedestrian traffic routes. 14 November 2012 Street Furniture Alignment FOOTPATH Narrower Path Primary Traffic Primary Signage Secondary Traffic Secondary Signage Pylon Locations ROAD FOOTPATH Wider Path 50/91 5.0 Signage Placement Strategy – Site Testing To determine signage component placement, a specific route has been taken stretching from Kings Cross to City Centre, along the edge of Barangaroo, into Millers Point, through The Rocks to Alfred Place. ay hw Hi g t df i eld tS tre e Bra rF or Lo we Circular Qua y West George St reet Royal Botanical Gardens CENTRE Lane Lan e e et nu Macleay Stre t e Av Ro ad ll Bi rd ya L le y ns Gar de Stree t t n a Bayswater Road ue n a cl an hl ac nu e e Av e nu Av e om M e ild St r ee n a ue St em e nt Ne Darlinghurst Public School Reg Bartley Oval ah Cl Av en m Wo a ra RUSHCUTTERS BAY Wa rat n a d S treet ven hA e ra ca Itha l w Pl so Ave nue War d t ree St ey ur r W n a Rushcutters Bay Park rc ll S weell aldldw CCa n a Ave nu Ba ny sL n ross Road Craigen Nim rod Street od S tr Stt eet Ro s l yn d oa tR Ke lle tt Ea rl ue ve n wA slo On St Tusculum Springfi el d Earl Stree Ea rl Streett Vic Vi ctto orria Stre treet ia S et Pe n h Lane Kings C S Br ad S eet Sttrree t Mcel ho ne Mcelh one Brrough B am Stree ougham Streett Houriga n Lane DDaar rlliin nggh huur s St. Lukes Hospital Goderic I eet Street d Roa Hayden Pl e Str et re n a oria Str ce n a n a Bays na a yswa n Road nwateter rRo a ad S tr ee Place RRooseb seb an ankk S Stt irket KKirk etoonn Ro Roaad d Darley Pla a n n Burton Stra a n an n a nn a a Ba I e Hayden Pl n a Dowling Do wli ng S Sttreet reet Mccelhon M el honee Stree Streett udge S JJud ge Sttrree eet t Judge Pla ce Bourke Bo Sttreet urke S reet n Pl ace ce so Street n Street n a TeTwe wkek sebsub ryuryA v DARLINGHURST Hardie y nn a nn a a NETWORK aLGN PRIORITY Dar ling hur st Cro row wnn Str C Streee ett Palmer Pa lm er S Sttrreet eet Tho m utor Fo le n a Sherbrooke Street aa n n Egan BBooo me om erraanng g SS ttrr Yurong Yu rong S Sttrreet ee t tre a SStreamm Str S tr ee t ee Burnell Pla Bu rnell Pla ce ce nn a a l Street Langley Castlereagh St Hargrave Ha Street rgrave Str eet i ca et nS tre tre e SURRY Po HILLS pla t tr e et Br isb an eS St Pitt Street James Lane HHaai igg L Laan nee JJo ohhn n Colleg llegee Street Co Street rn Dis tributor We s te our Stree t reet eet m Lane n a Kings Cross BaPolice Station rncLawrence Hargraves Reserve leu th de Avenue Holdsworth Norman Str 2 I 2 I Brougha (PEDESTRIAN +CYCLE) StStPet Peters ersStr eet Str CITY WIDE eet CYCLE PRIORITY FFa NETWORK cee arrCITY erel l WIDE lalac lAA nn a SCEGGS Darlinghurst P a P vvee PEDSTRIAN oPRIORITY NETWORK SCEGGS nn nnuu Darlinghurst ee pt to PRIMARY nn a a lalapLOCAL PEDESTRIAN CC NETWORK Liverpoo n a aa n n rS Sea SealeleStr Street eet a BUS STOPS n a lana abe a tn h Ba y Road a ne s en ue Q aLiverpool Streett n SStrtereet t Jud gegeLnLn Jud Fitzroy Gardens Esp t tree 2 I nn a a CChhaappel el 2anna RAILWAY STATIONS SUBURB BOUNDARIES DARLINGHURST SStan y SStrtee nn a n reea a atanleley tn t FFra ranncci sisSStr tee reet t RAILWAY LINES n a The ELIZABETH BAY Eliz hS ta Ro Robin binso sonnStSt rSt Sre tre Cross Lane n a venue oad Street POLICE STATION / PCYC Rae Pl Ln nn a a n a aGreenknowe Aa n n Street Orwell St reet sR Central St Kilda dey ererStSt HOSPITALS CCa athe theddral ralSStrtee reet t e etet CCro ross ssCCity W ityTu Willa nn Tunnn ia a iam neel mSStrtree l ill nn a a eett nn a a nn a aLane WOOLLOOMOOLOO Win POTTS POINT Win dey Hughes Rowena Pl n a n a n ce Street Sy Sy dn SCHOOLS eyeyPlPl dn n a St Rosly D Route Albion Pla Wilmot Turner Lan Ke Kenn nned edyySt St MMccccar arth y PlPlacace thySu e Sut ttotor nn a a WOOLLOOMOOLOO Manning ua Sq t INVESTMENT SITE WITH Plunkett Street Prin Plunkett Street Prin ggStr COMMUNITY FACILITY Str eet eet Public PublicSchool School a n n a Arthur McElhone Reserve n a Ha Harm Woolloomooloo Playground rmer erSStrtOPEN ee reet t SPACE - PARK Junction Bro Brough ughton tonStr eet Str eet Rockwa ll Cres Ha Ha rne rne ttttStSt an Cook + Phillip Park n a Ne Ne sb sb ittittStSt WATER City of Sydney Town Hall Police Station GrGriffit iffithshsStSt n a Avenue a n Ev Row Sands Street add Rooa ryyss R aar Market irir t t SS ePCYC eee et re Day St City Of Sydney Police Station James Street BBlaland ndS n SStrtee on reet t W Wils ilso onnSStrtee reet t Pl COMMUNITY FACILITY Plun unke kettttSt Strereetet Domain Car Park Lawns Druitt Street Challis pee Street 2 I 2 I SSt t MM Park Stree nn a ar r Strtee reet t NiNich HARBOUR CENTRE cholVILLAGE oso ls ld St Mcdona ld Lane nn a a Thom so S Mcdona wwp Harbour Village Centre nn a CCoo a Queens Square d es Road am tJ O n a a n Ave t St Neo Embarkation Park Wh W haa rf Roa rf R oadd ryy ll lel e r GGaa AArtrt Hyde Park North 2 I WO O M O OL O LLO O Darley Pitt Street Mall reet Day St Temperance Lane Sydney & & SydneyHospital Hospital Sydney Hospital SydneyEye Eye Hospital Market Street Bathurst Str eet m St Grantha Crescen LLincoln incoln C rescentt Elizabeth Street treet t York Stree Clarence S t Kent Stree eet Sussex Str King Street 2 I 2 I POTTS POINT EExx pprre esss swwa ayy Tal bot Pl ace Burrahpor e Place t SYDNEY Baroda Stre et h Str ee Martin Place St Andrew's Cathedral School M M rrss M Maa cq cquua arriiees s RRo oaad d SYDNEY CCa ahh ilil l Forbes Fo rbes S Sttreet reet nte r Bl ig Hu et Macqu cquari Ma arie Street eet e Str Pitt Street O 'co Place St re nn el et lS tre et Be nt St re Hosp al Roa Road Ho spiittal d C IT Y Ash Street Wynyard George Street Lane Carrington Street e York Lan eet Wynyard Park CITY WIDE CYCLE PRIORITY & PRIMARY LOCAL PEDESTRIAN NETWORK Phillip Ph illip t n 2 I PRIMARY LOCAL PEDESTRIAN NETWORK t Bridge Stree Bridge Lane Curtin Young Street Loftus Street Glo e o Nap ol e Margaret Street r eet Erski ne Str CITY WIDE PEDSTRIAN PRIORITY NETWORK Phiilllliip Street Ph p Street Str e ter ac uce s P Dalley St Bond Street St CITY WIDE CYCLE PRIORITY NETWORK et rn D Wes te t reet t Lang Park ree S ng a L Jamison Street a SUBURB BOUNDARIES RRoo aadd Harr in t or istr ibu Issway 2 i by Re Hickson Stree Cahill Expre Al fr edStreet Grosvenor Street 2 LGN PRIORITY NETWORK (PEDESTRIAN +CYCLE) First Fleet Park l I BUS STOPS YYoou unng gC Crre essc ceen ntt gton S treet Upper THE ROCKS RAILWAY LINES RAILWAY STATIONS ton Street rlan d St reet Cum be POLICE STATION / PCYC t Little Bur e Trin ity A ven u ee t St r WATER HOSPITALS The Rocks Police Station Fort Street Primary School Jenkins Street SCHOOLS t Fo rt Stree OPEN SPACE - PARK Avennuuee Argyle ne Crick Ave MILLERS POINT Mill La nel Tunnel bourr Tun Harbou ney Har Sydney Syd High Street BARANGAROO R oad Observatory Park INVESTMENT SITE WITH COMMUNITY FACILITY RTH Wat son COMMUNITY FACILITY LA G NO Argyle Place KINGS CROSS VILLAGE CENTRE E Windmill Street Kings Cross Village Centre On Hickson Lane It covers a diverse range of environments from the inner east iconic village via the introverted south of Woolloomooloo, to the historic precinct of Macquarie Street past Hyde Park, down busy Inner City traffic artery King Street, along Barangaroo on Sussex and Hickson Road, to the Rocks through the Argyle Cut to George Street and finally to Alfred Street. It covers Lanes, Steps, typical and large streets, civic plazas, low rise residential, parks, heritage precincts, high rise office, retail precincts and currently redeveloped disused industrial land. BOUR V HARR IL oa d Clyne Reserve Argyle The route covers the areas of Woolloomooloo, City Centre and Harbour Village North. DAWES POINT ty Road lge Kings Cross Station – Victoria St – Broughham Ln – McElhone St – Reid Ave – Dowling St – Cathedral St – St Marys Rd – Prince Albert Rd – Macquarie St – King St – Sussex St – Hickson Rd – Windmill Steps – Kent St – Argyle St – George St – Alfred St. Dawes Point Park Da The route broadly follows LGN routes previously undertaken and documented in part one of the project. 14 November 2012 I W Y N YA R D S T R E E T df i eld t Circular Qua y West e rlan d St reet Cum be Stree POLICE t gton S treet George St reet Tri n ity St r Fo rt Argyle ne The Rocks Police Station Harr in t or is t r ib u ressway I 2 Bridge Str Phiilllliip Stree Ph p Streett Lane La ne et h Bl ig nte r Str ee Mac acqu quar M arie ie S Sttre reet et Pitt Street Hu et t SYDNEY Ash Street Lane Wynyard George Street t Carrington Stree CCa ahh ilil l treet t t York Stree Clarence S Martin Place Elizabeth Stree ne York La Kent Street Pitt Street Mall reet Day St Temperance Lane King Street 2 I 2 I Queens Square s Roadd me Ja t S 2 I 2 I SSt t MM Hyde Park North Row llege ge St Stre lle reet et a Market STREE r EE Sydney & & SydneyHospital Hospital Sydney Hospital SydneyEye Eye Hospital Market Street is tributo N eet Wynyard Park t Flag Sign North & South Faces 2 Erskine Str ee Sussex Str GEORGE Free Standing Pylon North & South Faces 2 I Phillip Ph illip St re et Place O Curtin Be nt St re el l Margaret Street r eet 'co nn n St CITY WIDE C PRIMARY LOCAL PEDES eet CENTRE Bond Street PRIMARY LOCAL PEDES St re o Nap ol e C IT Y Bridge Lane Young Street Dalley S t t Lang Park ree S ng La Jamison Street Loftus Street Str e e treet 1 CITY WIDE CYCLE PR CITY WIDE PEDSTRIAN PR et rn D ter ac uce s P Glo t i by Re Hickson Stree Cahill Exp Al fr edStreet Grosvenor Street SUBU LGN PRI (PEDE First Fleet Park l RAI Hos al Ro Roa Ho sppiittal add Upper THE ROCKS Fort Street Primary School Wes te High Street MILLERS POINT Mill La OPE el nnel Tunn ourr Tu rbou Harb ey Ha dney Sydn Sy Lane ee t R oad Observatory Park RTH Argyle Wat son COMM INVEST COMM NO Argyle Place B ra tS tre e rF or LL A G Ave nu Windmill Street KINGS CROSS V E ty Road lge BARANGAROO KING STRE ET Hickson R oad Kings Cross Lo we Da SYDNEY DAWES POINT H A R B O U R VI Clyne Reserve 2 1 ST Hi g hw ay Dawes Point Park STREET STREET Jenkins Street BARRACK 5.0 Signage Placement Strategy – Location 1 14 November 2012 GEORGE 51/91 t df i eld B ra tS tre e rF or Lo we POLICE STATION / PCYC M M rrss M Maa cq cquua arriiees s RRo oaad d WATER Junction nn a aLan WOOLLOOMOOLOO WW POTTS POINT ind Hughes Rowena Pl nn a a ELIZABETH e Orwell St reet n a d ar ue S ca Ro ad ll y Bi n a n a aGreenknowe Aa n n v en Fitzroy Gardens n a The Esp lana Itha St Street e Av nu l w Pl so n a n a de ELIZABETH BAY Eliz L SSirir Manning a n n a Arthur McElhone Reserve ue ve n wA o l s On St HHaarm Woolloomooloo rmeerrSStrtOPEN SPACE - PARK Playground e re SS ydyd SCHOOLS ne y yPP ne ll treet S eet Sttrree t INVESTMENT SITE WITH Plunkett Street inin Plunkett Street PrPr ggStSt rere COMMUNITY FACILITY etet Public PublicSchool School eet t WOOLLOOMOOLOO n a abe a tn h Ba y Road a ne Ho Ro City of Tusculum add Rooa ryyss R aar Market tt ePCYC eee GGrifriffitfithshs SSt t n a NN ee sb sb ittittSS tt Lane SSt t MM Rockwa ll Cres HH arar ne ne ttttSS tt eett Domain Car Park Lawns W Wils ilsoonnSStrte reeet t PPlulunnkkett COMMUNITY FACILITY ettSStrtreeet et Avenue a n n a nn a a 3 ld St ald Lan e Challi s ee wwpp CCoo BBlalannddS onnSStrte reeet t 2 I 2 I Mcdona Mcdon nn a ar r Strte reeet t NNicichhoVILLAGE HARBOUR CENTRE olslso es Roadd am J t OO da Street O M O OL n a a n Ave t S t N eo Macleay S LLO OO Embarkation Park Harbour Village Centre nn a a Queens Square Hyde Park North am St Granth Wh W haa rf Roa rf R oadd ryry aall lel e G G t AAr rt W POTTS POINT Mcel h on Mce lhonee Sydney Hospital & Sydney Eye Hospital N Cres LLinco incolln nC resccent ent EExx pprre esss swwa ayy Flag Signs Sydney Hospital & North & South Faces Sydney Eye Hospital ge St Stre reet ge et S 2 I 2 I CCa ahh ilil l 2 Brrough B oughaam m Stree Streett STREET Pitt Street Mall DAY ST RE E T reet Day St Temperance Lane 2 SYDNEY RRoo aadd t t Elizabeth Stree treet t York Stree Clarence S Kent Street ee Sussex Str e Market Street K I N1G S T R E ET Hos al Ro Roa Ho sppiittal add t STREET YORK Lane La ne et St re Mac acqu quar M arie ie S Stre treet et Str ee Martin Plac King Street 1 h Bl ig nte r Phiilllliip Stree Ph p Streett Young Street Loftus Street et tre el lS nn Pitt Street Hu KING 3 et SYDNEY Ash Street George Street eet Wynyard ne York La Erskine Str Wynyard Park Lane 2 I Be nt St re SYDNEY GEORGE Carrington Stree t O 'co Place Royal Botanical Gardens Phillip Ph illip t Curtin CITY WIDE CYCLE PRIORITY & PRIMARY LOCAL PEDESTRIAN NETWORK gg L Laan nee JJo ohhn nY Yoou unng gC Crre essc ceen ntt Harr in Glo e n Margaret Street r eet PRIMARY LOCAL PEDESTRIAN NETWORK eet CENTRE Bond Street St CITY WIDE CYCLE PRIORITY NETWORK et Str e ter uce s ac o Nap ol e C IT Y SUBURB BOUNDARIES CITY WIDE PEDSTRIAN PRIORITY NETWORK Bridge Str Bridge Lane a ttrreeeett George St reet gton S treet Upper t or is t r ib u rn D Wes te P treet r tributo t iby Re Hickson Stree ressway I 2 Al fr edStreet l 2 STREET BUS STOPS LGN PRIORITY NETWORK (PEDESTRIAN +CYCLE) First Fleet Park Cahill Exp t Lang Park ree S ng La Jamison Street I RAILWAY STATIONS BARRACK THE ROCKS Grosvenor Street RAILWAY LINES GEORGE t Dalley S STREET WATER HOSPITALS SSttr r rlan d St reet Cum be Stree SCHOOLS The Rocks Police Station Fort Street Primary School Jenkins Street Circular Qua y West e Ave nu Tri n ity ee t St r Fo rt Argyle ne Avennuuee High Street MILLERS POINT Mill La OPEN SPACE - PARK Crick Ave R oad W Y N YA R D S T R E E T INVESTMENT SITE WITH COMMUNITY FACILITY el nnel Tunn ou Ha urr Tu ey H bo dney arrb Sydn Sy Lane Observatory Park COMMUNITY FACILITY LA G RTH Argyle BARANGAROO Wat son KINGS CROSS VILLAGE CENTRE NO Argyle Place E T Cross Village Centre S T R EKings E ty Road lge Windmill Street 14 November 2012 On Da H A R B O U R VIL C A R R IN G T O N S T RE ay hw Hi g DAWES POINT Hickson R oad 52/91 Wynyard Dawes Point Park Clyne Reserve W y n y a rd P YORK CLARENCE KENT SUSSEX SHELLEY 5.0 Signage Placement Strategy – Location 2 n a n a St J W Y N YA 53/91 5.0 Signage Placement Strategy – Location 3 14 November 2012 Hi g hw ay Dawes Point Park BARRACK DAWES POINT t df i eld Bra tS tre e rF or Circular Qua y West e Cum be Mill La Argyle ne Stree t gton S treet The Rocks Police Station George St reet Tri n ity ee t St r Fo rt MILLERS POINT Upper THE ROCKS t or Harr in Fort Street Primary School First Fleet Park is t r ib u Cahill Exp ressway I 2 Bridge Str et et Phiilllliip Stree Ph p Streett St re h Bl ig Str ee Mac acqu quar M arie ie S Stre treet et Pitt Street Ash Street Lane Wynyard t t York Stree Sydney SydneyHospital Hospit Sydney Hospit SydneyEye Eye Hos t Pitt Street Mall Queens Square S es Roadd am J t 2 I 2 I Market Street Market STREET reet Day St Temperance Lane 2 I 2 I Hyde Park North e St Stre reet et treet Kent Street Clarence S e Elizabeth Stree ne York La George Street t Carrington Stree nte r Martin Plac King Street ibutor Hu et SYDNEY t Flag Sign North & South Faces ee Sussex Str Entry into City of Sydney from Darling Harbour Precinct D AY S T R E E T 2 N eet Wynyard Park Be nt St re St re nn el l Place O Curtin 'co n Margaret Street r eet eet CENTRE Bond Street PRIMARY LO Lane La ne t o Nap ol e C IT Y Bridge Lane PRIMARY LO Phillip Ph illip et re S ng La Jamison Street 2 I Free Standing Pylon East & West Faces Loftus Street Glo e Lang Park Dalley S Young Street Str e ter uce s ac treet Erskine Str CITY WIDE PE et rn D Wes te P l Grosvenor Street St CITY WID Al fr edStreet iby Re Jenkins Street SUSSEX R oad RTH t 2 NO Hickson Stree KING Observatory Park High Street to Darling Harbour Wat son Lane 1 Argyle STREET 1 AG Ave nu Windmill Street Argyle Place BARANGAROO ILL E ty Road lge Hickson R oad KIN Lo we Clyne Reserve rlan d St reet Da HARBOUR V King DA AC HI E PO LG E I T T N TY 54/91 RO 5.0 Signage Placement Strategy – Location 4 AD MILLERS POINT 14 November 2012 Hi g hw ay Dawes Point Park DAWES POINT t df i eld Bra tS tre e rF or Lo we EET M M rrss M Maa cq cquua arriiees s RRo oaad d Y am St Granth H WA Wh W haa rf Roa rf R oadd OO OO Consider close by Finger Signs to dedicated pole. Sydney Hospital & W Sydney Eye •Hospital Observatory Park nn a ar r ryry • Millers Point ppee aall lel e w w G G Harbour Village Centre nn a CCoo AArtrt a • Dawes Point nn a a 2 • The Rocks Queens Square BBlalannddS HH arar ne Strte ne tt St r nn a aLane WOOLLOOMOOLOO WW POTTS POINT ind HOSPITALS eyey ind ererStSt nn a a Orwell St reet nu e Av d ar n a aGreenknowe Aa n n v enu e n a Fitzroy Gardens ad Ro ca The Esp lana Itha l w Pl so ll y Bi n a n a de ELIZABETH BAY Eliz L WATER Junction Rowena Pl Street n a abe a tn h Ba y Road a ne ey SSirir n a St et SS ydyd SCHOOLS ne y yPP ne ll Hughes n a Arthur McElhone Reserve ue ve n wA o l s On St Tusculum HHaarm Woolloomooloo rmeerrSStrtOPEN SPACE - PARK Playground e re Manning e treet S eet Sttrree t n a Hold City of Sydney tt St E Row le Stre reet egge et e St add Rooa ryyss R aar Market tt ePCYC eee to Fort Street & Harbour Bridge Rockwa n a Argyle continues to the right into The Rocks ll CrStreet es INVESTMENT SITE WITH Plunkett Street inin Plunkett Street PrPr ggStSt rere COMMUNITY FACILITY etet Public PublicSchool School eet t WOOLLOOMOOLOO n a n a ld SSt t MM GGrifriffitfithshs SSt t Avenue a n NN es es bibi ttttSS tt n Lane Domain Car Park Lawns onnSStrte reeet t W Wils ilsoonnSStrte reeet t PPlulunnkkett COMMUNITY FACILITY ettSStrtreeet et reeet re t 2 I 2 I Hyde Park North HIG eeet t NNicichholVILLAGE HARBOUR CENTRE oslso es Roadd am tJ d St ald Lan e Challi s Mcel h on Mce lhonee Sydney Hospital & Sydney Eye Hospital Mcdonal Mcdon Brrough B oughaam Sttreet mS reet 2 I 2 I n a a n Ave t S t N eo Macleay S LLO O M O OL Embarkation Park roda Stre N IELD t POTTS POINT EExx pprre esss swwa ayy Consider Free Standing Pylon with East & West Faces to address primary East-West traffic Market Street r tributo STR Lane La ne h S CCa ahh ilill n a n a ET Phiilllliip Stree Ph p Streett Young Street Phillip Ph illip SYDNEY St re et et TH ROC ARGY Obser vator y Hill Park Elizabeth Stree Pitt Street Mall reet Day St Temperance Lane King Street Royal Botanical Gardens Cres LLinco incolln nC resccent ent t York Stree treet Kent Street Clarence S e t STREET ee Sussex Str Martin Plac t to Observatory Hill ON R OAD RRoo aadd SYDNEY W AT S CITY WIDE CYCLE PRIORITY & PRIMARY LOCAL PEDESTRIAN NETWORK aaiigg LLaan nee JJo ohhn nY Yoou unng gC Crre essc ceen ntt Str ee 1 PRIMARY LOCAL PEDESTRIAN NETWORK Mac acqu quar M arie ie S Stre treet et nte r STREET 2 Be nt St re re et St nn el l O 'co Pitt Street Hu SUBURB BOUNDARIES eet CENTRE Place Ash Street Lane Wynyard ne York La eet Erskine Str Wynyard Park George Street t Carrington Stree 2 I Curtin 1 CITY WIDE CYCLE PRIORITY NETWORK Bl ig t n Margaret Street r eet Loftus Street Glo e KENT o Nap ol e HICKSON C IT Y a CITY WIDE PEDSTRIAN PRIORITY NETWORK Bridge Str Bond Street St ressway et Str e ter ac uce s P treet Dalley S Bridge Lane 2 BUS STOPS ggSS ttrr Harr in t or is t r ib u Wes te iby Re t H IG H Hickson Stree l S ng La Jamison Street I RAILWAY STATIONS ARGYLE 2 I et re RAILWAY LINES LGN PRIORITY NETWORK (PEDESTRIAN +CYCLE) First Fleet Park Al fr edStreet Lang Park POLICE STATION / PCYC Argyle Place Park Cahill Exp Grosvenor Street WATER HOSPITALS Sttreet S reet George St reet gton S treet Upper Fort Street Primary School Jenkins Street CE A L P E L Y G R A t SCHOOLS Hos al Ro Roa Ho sppiittal add rlan d St reet Cum be St r Fo rt Stree The Rocks Police Station THE ROCKS rn D High Street MILLERS POINT Argyle ne Circular Qua y West e Tri n ity ee t R oad Mill La OPEN SPACE - PARK el nnel Tunn ourr Tu rbou Harb ey Ha dney Sydn Sy Lane Observatory Park INVESTMENT SITE WITH COMMUNITY FACILITY RTH Argyle Wat son COMMUNITY FACILITY NO Ave nu Windmill Street Argyle Place BARANGAROO LL A G E ty Road lge Hickson R oad KINGS CROSS VILLAGE CENTRE Avennuuee Clyne Reserve W IN D M IL L S T R E E T Crick Ave Da H A R B O U R VI Kings Cross Village Centre On ve PL LE ST RE STREE 55/91 Cove 5.0 Signage Placement Strategy – Location 5 14 November 2012 HIG H WA Y Hi g hw ay Dawes Point Park t B ra tS tre e rF or Lo we rlan d St reet Cum be Stree t George St reet gton S treet Upper THE ROCKS Harr in t or First Fleet Park is t r ib u Cahill Exp ressway I 2 C IT Y re et St Phiilllliip Stree Ph p Streett h Bl ig Mac acqu quar M arie ie S Sttre reet et Pitt Street Ash Street George Street Wynyard Lane t t Elizabeth Stree STREET Temperance Lane Row n Dis tributor TUS STREET N TO Pitt Street Mall NG t S 2 I 2 I Sydney Sydne Sydney SydneyE Queens Square es Roadd am tJ 2 I 2 I Market Street Market RRI Carrington Stree King Street reet Day St E STREET ER treet t AC ST Str ee Martin Place PL CE nte r SYDNEY t York Stree Clarence S Kent Street ee Sussex Str Y OU ne York La Wynyard Park Hu et St re Place O Curtin et ll n IB GL Be nt St re Phillip Ph illip o Nap ol e Margaret Street r eet eet Erskine Str This location features above average visitor traffic. The intersection of Alfred Street/Circular Quay with George Street guides people from The City to The Rocks to Alfred Place, to Circular Quay and East Circular Quay. We recommend signs on three corners of the intersection. to The Rocks Precinct eet RE Bridge Lane PRIM Lane La ne t Bridge Str Bond Street 2 I RE 3 Flag Signs Faces TBA Young Street Glo e S TCERNTE E T et re S ng La Jamison Street Loftus Street Str e ter uce s ac treet Dalley S PRIM Circular Q ua 3 Free Standing Pylon South & North Faces X ST REET CITY WI et rn D Wes te P l Grosvenor Street St ESSE CIT Al fr edStreet Lang Park 1 Circular Qua y West e Ave nu Tri n ity ee t St r Fo rt Argyle ne The Rocks Police Station Fort Street Primary School Jenkins Street GEORGE EET LAN D STR STRE ET DFI BER MILLERS POINT Mill La iby Re CUM R oad RTH A L F RN E D NO Lane Observatory Park t 2 LA G E Argyle First Fleet Park Wat son Hickson Stree to Alfred Street Windmill Street Argyle Place BARANGAROO 2 Hickson R oad High Street BRA Clyne Reserve ty Road lge View to the Rocks Precinct H A R B O U R VIL Da 1 df i eld ELD DAWES POINT 'co nn e r y Hill k T Stre Hyde Park North 5.0 Signage Placement Strategy – Examples to a Transport Hub Wynyard Station – Carrington Street Exit & Entry – Proposed Map Wynyard Station – Carrington Street Exit & Entry – Proposed Free Standing Pylon Wynyard Station – York Street Exits & Entries – Proposed Free Standing Pylon 56/91 14 November 2012 C Wynyard 57/91 14 November 2012 STREET 5.0 Signage Placement Strategy – An Approach After drawing the initial strategic placement strategy the situation in the street needs to be taken into account. Positioning of signage elements is very precise and governed by principles and limited by onground conditions. W Y N YA R D S T R E E T BARRACK STREET GEORGE The development of the kit of parts and signage component placement work in parallel. Sight lines, building alignment, existing infrastructure such as smartpoles, wall space, ownership, available footprint for signs, existing signs and traffic management devices, sight lines and lengths and direction of routes all play equal roles in determining selection and signage component placement. SYDNEY KING STRE ET GEORGE S DA 58/91 5.0 Signage Placement Strategy – Planning How the system supports pedestrians A key to a successful system is to locate information in effective and consistent locations. They need to connect and be predictable – ie. where they are expected. How the system is delivered across the LGA and landowner borders will be crucial. Existing Proposed New Marker – Principle Only 14 November 2012 59/91 6.0 Action Plan 14 November 2012 The projects identified in this Action Plan are high level requiring greater definition and resources allocated for their delivery. While there is a desire (and need) for immediate action and outcomes, this must be balanced with the resources, capacity and competing priorities of the City. The projects included in this Action Plan have been prioritised according to current circumstances and indicative timeframes for their commencement identified as follows: • High: projects and programs commencing or already underway in the next 1 – 2 years; • Medium: project and programs commencing in the 2 – 5 years time; and • Low: projects and programs that will commence 5 – 10 years from now. Commencement dates for projects led by the City will be confirmed on an annual basis as they are further developed and budgets and resources allocated for their delivery. 1 Project Management and Programming 1.1 Appoint project manager for rollout of wayfinding signage and mapping. • 1.2 Develop detailed implementation plan with costings for approval by City. • 1.3 Align with Liveable Green Network implementation to co-ordinate rollout of pedestrian improvements across the LGA. 2 Communications and Marketing 2.1 Prepare communication and marketing plan to promote walking and awareness of wayfinding system. 3 Project Liaison / Co-ordination City Projects • Co-ordinate with Transport for NSW’s wayfinding strategy to ensure interface areas around transport nodes are consistent and legible and to avoid duplication of wayfinding signage. City Projects • • City Design • • • • City Access • City Operations • Transport for NSW 3.1 City Design • • • • • • • • • Transport for NSW City Design • Land Agencies 3.2 Set up steering group of land authorities and key agencies Barangaroo, SHFA, Centennial Moore Park Trust, the Royal Botanic Gardens and Domain Trust and universities to develop co-ordinated approach to wayfinding in City of Sydney. City Design • • Comments Low Sustainability City Legibility City Design Timing Medium Project Component Responsibility High A Accessibility Consistency Strategic Directions 60/91 Sustainability • • • • • • • • City Design • City Design Economic Development • Retail 3.4 Establish partnership with Retail stakeholders to develop a co-ordinated and consistent approach to the delivery of wayfinding information. 4 Design Development • • Prepare Design Standards for Wayfinding Signage and Mapping Elements • Graphic conventions and information design standards; 4.1 • Signage design; • Map design guidelines; • Wayfinding signage placement guidelines; • Wayfinding signage maintenance guidelines; B Wayfinding System Components 1 Wayfinding Map Base 1.1 Complete wayfinding map base for project focus areas – Harbour Village North , Woolloomooloo, City Centre and Wynyard. • • • • City Design • 1.2 Undertake testing and evaluation of focus area map base for accessibility and clarity of information from variety of user groups • • • • City Design • 1.3 Program Completion of Wayfinding Map for rest of LGA • • • • City Design 1.4 Naming convention and hierarchy • • • All CoS Parties 2 Specialised Wayfinding Maps • Comments Low City Legibility • High Accessibility Establish partnership with Destination NSW and tourism agencies such as TTF to develop a co-ordinated and consistent approach to delivery of wayfinding information on web sites, digital applications, print maps and tourist guides. Timing • Tourism 3.3 Responsibility Consistency Strategic Directions 14 November 2012 Medium 6.0 Action Plan 6.0 Action Plan 14 November 2012 Using wayfinding map/ graphic conventions as a base prepare a detailed accessibility wayfinding map in consultation with relevant sector agencies and advocacy groups. • • City Access Investigate options for developing mapping for specialised user groups such as other languages, special interest/ attractions (eg heritage, cultural, retail, food and beverage.) 3 Digital Media City Design • • Economic Development Prepare feasibility and costing plan for wayfinding digital applications for future project development including: 3.1 • Web site interface • Smart phone navigation applications • • • • • • • • • • • City Design • City Engagement • Smartphone applications such as Microsoft Tag and QR Code • NFC Chips (Near Field Communication) 3.2 Pre Trip Planning 4 Printed Map 4.1 Design and production of print and downloadable wayfinding maps in pdf format. 5 Signage Wayfinding Elements 5.1 Undertake prototyping of signage elements for consultation, testing and evaluation. Ensure co-ordination with public domain furniture design project to achieve consistent materials palette. 5.2 Establish website to facilitate user feedback. 5.3 Undertake Pilot Area Implementation for consultation, testing and evaluation. • • • • • • All CoS Parties City Design • City Engagement City Design • City Design • • Comments Low Medium • City Culture and Community Special Interest Map 2.2 Timing City Design Accessibility Map 2.1 Responsibility Sustainability City Legibility Accessibility Consistency Strategic Directions High 61/91 62/91 High Timing Comments Low Responsibility Sustainability City Legibility Accessibility Consistency Strategic Directions 14 November 2012 Medium 6.0 Action Plan • • City Design 5.4 Staged Implementation / rollout of signage elements. City Projects City Operations 6 Smartpole tactile street identification plates 6.1 Undertake rollout program of tactile street identification plates on selected smartpoles. Program to include City Centre as well as village main streets with smartpoles. 7 Street Name Blade Signs 7.1 Undertake audit and staged replacement program of street name signs to currently adopted CPD design. 8 City Community Facilities and Buildings Signage 8.1 Undertake audit of City community buildings to scope wayfinding and signage needs. 9 People / Visitor Information Services • • • • • • City Design • City Operations City Design City Operations • • • • • • City Design • • Economic Development • • • City Culture and Community • • • City Culture and Community • • City Operations • Visitor Information Kiosks 9.1 Co-ordinate and enhance provision of visitor information services between City and State agencies. Consider additional visitor information services in visitor attractions such as Kings Cross. Night Time Ambassadors 9.2 Continue program of Night Time Ambassadors to provide directional advice and information to visitors at selected night time precincts. Volunteer Visitor Ambassadors 9.3 9.4 Scope feasibility of developing a volunteer visitor ambassador program similar to service provided in Melbourne. City Rangers Ensure City Rangers are provided with pocket wayfinding maps when available to assist with enquiries. 6.0 Action Plan 14 November 2012 Training / Accessibility Awareness 9.5 Provide training for call centre/ visitor information/ ambassadors/ rangers staff on wayfinding and accessibility awareness so as to effectively deal with customer enquiries. City Culture and Community 10 Asset / Information Management and Maintenance 10.1 Develop / incorporate wayfinding signage elements and mapping into City’s asset management system. • • 10.2 Develop maintenance regime for the general upkeep of the system. Address replacement of information components. Address replacement and upkeep of elements due to vandalism and accidental damage. • • C Public Domain Quality 11 Public Domain Codes 11.1 Public Domain Codes to promote concept of legibility through development of street hierarchies and consistent materials palette, accessible paths of travel, and distinctive design at special places to promote intuitive wayfinding. • • • • City Design • 11.2 Public domain furniture design project to be co-ordinated with signage wayfinding elements so as to read as a consistent family of public domain street elements. • • • • City Design • 12 George Street Transformation 12.1 Capitalise on opportunity for the George Street transformation to deliver a legible “main street” in terms of mapping design and placement of signage. • • 13 Public Art 13.1 Promote permanent and temporary public art installations as means to create memorable places and to contribute to legibility and intuitive wayfinding. • • Chief Operations • Office City Operations Chief Operations • Office City Operations City Design City Transformation City Design • • Comments Low Timing Medium • Responsibility Sustainability Accessibility • City Legibility Consistency Strategic Directions High 63/91 64/91 7.0 Implementation Wayfinding Mapping & Signage Implementation Strategy 14 November 2012 Implementation Approach 7.1 Testing and evaluation The following approach will be taken in implementing the street based signage and mapping elements: Implementation to be based on research and field testing to achieve the optimum result for placement of signs, identifying redundant signs and coordinate new signs with existing complimentary signs. Wayfinding Strategy Development Wayfinding Strategy Kit of Parts Concept Design Development (mapping & signage) • Principles; 7.1(a) Prototyping • Concept kit of parts – signage and mapping. Use of fabricated and assembled prototypes including all intended features and mapping elements to provide an opportunity for community and user feedback, placed along a short route through the city. The wayfinding information on prototypes will be scheduled for the route and will be accurate. Detailed Design Development and Testing Detailed Design Development & Testing Design Manuals / Procedures • Design manuals/procedures; • Prototype testing. Implementation and Evaluation • Pilot projects and evaluation; Prototyping • Site assessment and audit for clutter removal; • Information design and mapping; • Procurement; Testing & Evaluation Pilot Test Area Implementation • Staged city-wide rollout of wayfinding street signage and mapping; • Clutter removal. Monitoring and Maintenance • Asset management; Staged Implementation Rollout Monitoring / Maintenance • Information updates. Prototyping will include a number of sign elements of differing types along a route, for example from Wynyard Station to Town Hall or to Circular Quay. The feedback provided by this phase will inform the structure of the following pilot projects. 7.1(b) Pilot projects A pilot project will be developed and implemented to further test and refine the scheme. The outcome from the pilot project will also be informed by community and user surveys and reviews to assess effectiveness and use. These areas for pilot projects are: • Harbour Village North; • City Centre – Wynyard/Circular Quay; • Woolloomooloo. To ensure that flexible design solutions can be developed but at the same time maintain consistency and style, the pilot projects will test the system against different streetscape conditions and contexts such as city centre and village areas, narrow footpaths, various gradients etc. 65/91 7.0 Implementation 14 November 2012 7.2 Staged Implementation Roles and responsibilities Sign manufacturer It is recommended that a staged approach to implementation be undertaken. Staging will involve identifying priorities based on available resources and strategic opportunities to link with other existing programs and projects. The main parties responsible for an implementation stage are the City of Sydney, stakeholders, the implementation design consultancy and the manufacturer. The coordinator will prepare and manage tenders for the rollouts. The successful contractor will manufacture and install the signs and foundations, using clear specifications provided in the tender documents. Developing priorities for wayfinding project staging should be based around implementation of the Liveable Green Network. This will provide a coordinated approach to the pedestrian amenity improvements of an area through the provision of footpath upgrades, landscape treatments, and facilities including wayfinding signage. • Scope identification and budget ; The staged rollout is based on the following phases: Initial scoping • Maintenance stage. The initiation meeting and site visit will clarify the development of an indicative component placement plan, using the component placement strategy. Key points of consideration when conducting the initial scoping are to identify: 1. City Centre; Implementation Coordinator • Decision-making points in pedestrian route network; 2. Village Centre – main streets and transport hubs; The City of Sydney is the coordinator, responsible for making the funding available and for the rollout. • Arrival points, such as bus stops and stations; • Planning and design stage; • Delivery stage; The development of a staging plan should centre on the following priorities: 3.Connecting Liveable Green Network Routes – links to city centre and between village centres. Aims and Objectives The Signage system aims to consistently deliver information at different points in a journey, also when these points lie across boundaries of areas and suburbs. The system is to allow for the removal of obsolete signage to make way for a coherent solution. The responsibilities include: • Liaising with land owners and other stakeholders; • S electing applications: signage, hoardings, paper maps, online maps, others or a combination; • Selecting sign types; • Primary and secondary walking routes; • Primary destinations and attractions; • Interchange points; • City of Sydney planning controls and public domain quality guidelines. Initial cost estimate • Deciding on sign locations; Using the indicative component placement plan, City of Sydney can generate a cost estimate. It will also be also physically integrated with other transport modes to avoid missing links between different systems and the City of Sydney signage system. • Organising ground works; The various elements that make up the cost estimate for a roll out include: • Managing sign manufacture and installation; • Map production; • Obtaining permissions and approvals for work; Policy context • Removing street clutter; The signage system contributes to objectives such as: • Ensuring the safety of all signs; City of Sydney is keeping new map production methods under revision to ensure cost effectiveness and ‘future proofing’ of mapping for use in other applications. • Implementation of the Liveable Green Network; • Ongoing maintenance. • Creating safer environments; Most of the works will be outsourced to a team of experienced consultants in signage design, scheduling, documentation and project management. The scheme has to be carefully planned, in keeping with the design manual standards, while responding to local challenges and objectives. The designer will coordinate the production of each signs’ artwork. • Enhancing the public realm; • Boosting local business by increasing passing trade; • E nhancing the visitor experience and encouraging repeat visits to local attractions. It is imperative that after each rollout the manual is updated to include relevant changes. • Clutter audit and removal; ivic work (preliminary work, footings and make good after installation • C of signage and safety during this process); • Supply, storage and installation of signage. 66/91 7.0 Implementation 7.3 Information management, maintenance and evaluation The signage system is only as good as its design, implemented feedback and its maintenance. It is important that the wayfinding signage remains presentable, clean, accurate and therefore relevant. The City of Sydney will undertake the following: evelop a maintenance scheme to make sure the wayfinding system is D maintained as a valuable asset and branding component. Maintenance considerations include resources to make sure signs are clean and repaired/replaced if damaged, as well as ensuring information on mapping and directional signage is up to date. Ensuring the accuracy of information content is important to promote ongoing use. Identify a department/head to take responsibility and ownership of the signage system for rollout and maintenance. Develop yearly budgets for: • Rollout programs; • Regular appearance-based maintenance; • Information-based maintenance, when required. Appointment of maintenance contractor for the system. Develop emergency call-out procedure for signage maintenance. Fund the appearance-based maintenance and cleaning of the signage system. Establish coordination and communication channels to inform about changes in the local area that impact on maps. Fund the creation of the map as a continually updating central database, capable of being applied to all known physical and technological requirements. Fund the creation of new – and update of previously installed maps. In coordination with the head of the signage scheme, decide when sign maps need updating. Maintain and update LGA-wide base map. Instigate updating of signage manual where and when required. Ongoing evaluation is also recommended to gauge the effectiveness of the wayfinding system. The following methods are recommended: 1.Interviews: Users will provide feedback about the installed system and inform potential updates to the system for future rollouts. Interviews are held on site. 2. Observations: At particular signs, intersections and decision points and along routes. Observe user interaction with signs. Compare with interview statements (see Interviews). 3. Focus Groups: Qualify the value of signage as a wayfinding tool. Invite the stakeholder groups as well as additional groups to discuss the system. Establish clear agenda for meeting fbeforehand. ompare with interview statements and observations. The three surveys C will generate a balanced assessment of the system and inform potential updates to the system. 14 November 2012 Background Research & Site Evaluation green | global | connected 68/91 Policy Context 14 November 2012 City of Sydney (a) Sustainable Sydney 2030 (d) George Street Transformation (f) Woolloomooloo Accessibility and Wayfinding Study 2009 The Sustainable Sydney 2030 is the City’s guiding strategic plan for the coming 25 years. A key direction is to create a City for Walking and Cycling. The City is working with the community and government to bring light rail to George Street, and to restore the heart of our City as a great place to visit, live, work and do business. This is a key project idea in Sustainable Sydney 2030 and was first promoted in Gehl Architect’s Sydney Public Spaces Public Life 2007. In August 2007, Council endorsed the Woolloomooloo Improvement Plan. The Plan recommended a number of initiatives including ‘Improved safety in the public domain through increased accessibility, wayfinding and lighting’. Sustainable Sydney 2030 Targets that a Wayfinding System can support are: TARGET 7By 2030, at least 10 per cent of City trips will be made by bicycle and 50 per cent by pedestrian movement. TARGET 8 By 2030, every resident will be within a 10 minute (800m) walk to fresh food markets, childcare, health services and leisure, social, learning and cultural infrastructure. TARGET 9 By 2030, every resident in the City of Sydney will be within a three minute walk (250m) of continuous green links that connect to the Harbour Foreshore, Harbour Parklands, Moore or Centennial or Sydney Parks. (b) Liveable Green Network The Liveable Green Network is a is a key project idea in Sustainable Sydney 2030 to deliver a pedestrian and cycling network that connects people to the City Centre, Village Centres and neighbourhoods, as well as to public transport, education and cultural precincts and major parks and recreation facilities. The Liveable Green Network Strategy and Masterplan report 2010 found that to encourage use of pedestrian network will depend on promotion through clear identification of routes through consistent wayfinding information, mapping graphics, signs and other markers such as public art. The Liveable Green Network Masterplan provides the means to identify key pedestrian links and destinations across the LGA that will require a wayfinding information overlay to improve legibility and promote use. The transformation of George Street into a civic spine linked by three major public spaces at Railway Square, Town Hall and Circular Quay will create a stronger city identity and allow George Street to be promoted as the Liveable Green Network’s “Main Street”. This could be a key legibility opportunity that the Wayfinding System could capitalise on in terms of location of wayfinding information to orientate people and encourage exploration of the City. (e) Open Sydney The City is developing a policy that will broaden the range of night time offerings and provide clear direction for Sydney’s night time economy over the next 20 years, balancing public safety as well as economic and residential growth. The consultations associated with the City’s Open City people said they wanted a City after dark that was well activated, desirable to walk in, and not just well designed for night, but creatively and beautifully designed. Being able to navigate the City at night (and day) was seen as important. People felt that improving Sydney’s signs would help to manage the movement of people, especially in crowded areas. It would also entice people to visit other areas and attractions. The report highlighted that wayfinding can contribute to achieving these aims by improving the pedestrian experience at night. Wayfinding considerations proposed in the study include: (c) City of Sydney Inclusion (Disability) Action Plan 2007 – 2011 The current Inclusion (Disability) Action Plan 2007 – 2011 builds on the work of the previous Action Plan and is the first such Action Plan since the amalgamation of the City of Sydney in 2004 with South Sydney City Council and parts of Leichhardt Council. Key Wayfinding considerations in the Plan include the following: Action Priority Area – Public Domain Objective: People with Disabilities have Access to the Public Domain, including Access to Transport, Parking and Signage. • Install integrated signs for both day and night to improve wayfinding across the City. • Deliver new high visibility signs for late night transport infrastructure. • C reate late night wayfinding that incorporates elements of public art and guidance for example projections at weekends guiding people on preferred paths, with a digital interface. The City subsequently commissioned consultants to carry out an Accessibility and Pedestrian Network Study for Woolloomooloo which provides recommendations for wayfinding improvements in and through Woolloomooloo. (g) Connecting Our City 2012 Connecting our City is the City’s Transport Strategy and Action Plan which has been developed to improve access into and across the LGA. The City’s vision is for a world-class, integrated transport system that supports a strong and growing economy, our growing population and a more sustainable environment. The report encourages the shift to public transport, walking and cycling to make the city a more vibrant and attractive place. The study recommends the introduction of a simple, legible and easy to understand system of information and wayfinding to make it easier for residents and visitors to navigate around the city and its transport systems. (h) City of Sydney Tourism Strategy The City is currently preparing a Tourism Strategy. Wayfinding is considered an important component in creating a tourist friendly city that is easy to get around. (i) City of Sydney Retail Strategy The City is currently preparing a Retail Strategy. Wayfinding is considered an important component in creating encouraging people to walk and providing information on the location of retail attractions. 69/91 14 November 2012 Policy Context State Government (a) Destination NSW and Visitor Economy Taskforce The NSW Government has established the Visitor Economy Taskforce to develop a tourism and events strategy to double tourism expenditure to NSW by 2020. A final report will be presented to the Minister for Tourism, Major Events, Hospitality and Racing and Minister for the Arts, the Hon. George Souris by the end of May 2012. The Visitor Economy Taskforce will work alongside Destination NSW and its Board. Part of the Taskforces Terms of Reference is to examine: The servicing of basic visitor needs such as wayfinding and public transport with particular emphasis on the needs of non-English speaking visitors. (b) Transport for NSW Transport for NSW is about to undertake a review of its wayfinding systems in order to improve the legibility and customer experience of people using the public transport network. The interface of wayfinding information between transport nodes and the public domain will need to be carefully co-ordinated to ensure a consistent city wide wayfinding system. The introduction of light rail in the City Centre will require a substantial reorganisation of bus network. This will make legible wayfinding information even more critical for people to understand mode changes and transport connections. The project is integral to the delivery of a Green Global and Connected City. Green: provide a sustainable non-motorised transport option, with opportunities to incorporate Water Sensitive Urban Design; Global: provide world class attractions such as the Harbour Foreshore Walk; Connected: a continuous cycle and pedestrian pathway network links the City Centre, Village Centres, main streets, parks and open spaces and major activities precincts. Legibility and Communication Promotion of the network to encourage use will depend on clear identification of routes through consistent mapping graphics, signs and other markers such as public art. Map Bases Clear well designed maps are vital to help people understand the network and how to best use it. (c) Premiers Council for Active Living (PCAL) The Premiers Council for Active Living (PCAL) aims to encourage walking and physical activity to improve health and wellbeing. PCAL’s Why Active Living. A Health Economic, Environmental and Social Solution. June 2010 proposes key design considerations for urban places that promotes active transport that will achieve health, environmental and social objectives. Wayfinding information can promote this aim by providing pedestrian information on time and distances to destinations and attractions to make walking and cycling routes easier to find through signposting and provision of public transport information. The Liveable Green Network is a key project idea in Sustainable Sydney 2030 that aims to create a connected pedestrian and cycle network across the City local government area. Getting Around the City by Tourists – Research Findings 70/91 Objectives General Wayfinding The UTS Urban Tourism Program has been asked to assist Tourism NSW and City of Sydney with a review of wayfinding and visitor information servicing in Sydney. A survey of a sample of 60 people was carried out at the Sydney Visitor Information Centre (VIC) at The Rocks. The majority of respondents were in their 20’s, 30’s and 60’s. The visitors were asked where they had travelled to and how they got there. Most followed major routes through the City to avoid getting lost and felt comfortable to just wander and explore the central parts of Sydney. Some deliberately went off the beaten path to add variety to their experience. Visitor Information Centres Three quarters of respondents had used VIC’s elsewhere and found them useful. The view was expressed however that these would be best placed at major attractions or transport hubs such as Circular Quay, Hyde Park, the QVB and Kings Cross. Only one third of respondents found it easy to find existing VIC’s and most felt there should be more throughout the City. Information Finding When asked about what other information sources were used and when other than VIC’s the most common were via the internet prior to arrival or wandering the city with a map and chancing upon points of interest. Some had used Apps and the internet whilst wandering around. Wayfinding involves many modes of information gathering and orientation – a mix of maps, signs, public transport options, information for planning trips and landmarks. Making the city a more comfortable place to walk and discover a variety of routes is important to many visitors. The process of wayfinding can begin well before a visitor arrives in the city and ends at their final destination. Darling Harbour Circular Quay Sydney Opera House 14 November 2012 The Rocks Sydney Harbour Bridge Sydney Tower QVB The main destinations were clustered around the CBD – the Opera House, the Royal Botanic Garden, City and Darling Harbour. Manly, Bondi and Taronga Zoo were the most popular outside of the Sydney LGA. Just over half found out about the places visited through recommendation and others used a variety of sources such as wandering, internet, guidebooks and brochures. Most respondents used walking to get around while public transport was generally viewed as confusing for ticketing and route selection as well as expensive. The majority of respondents used free maps picked up in Sydney as well as guidebooks such as Lonely Planet. The map content influenced the routes travelled and sites visited. 20% used GPS or wayfinding Apps and this was limited due to roaming data charges and unreliable GPS signals due to tall buildings. Signage was generally seen as acceptable however some were confused by the orientation of street signs. Other specific problems were nominated moving from one landmark or district to another. 58% nominated Sydney as being easier to get around than other cities, 29% the same and 13% harder. Hyde Park Gallery of NSW Sydney Town Hall 71/91 14 November 2012 Tourists – Research Findings, Navigation Tools, Landmarks and Destinations Landmarks used for Orientation Key Findings: Conclusion Landmarks were considered a key in orienting a visitor, these also depended upon where they were departing from each day. These were generally places of interest such as the Opera House, Art Gallery of NSW, Hyde Park, transport infrastructure such as the Harbour Bridge or monorail and Sydney Tower, UTS Tower were used to locate a particular area of town. • Visitor movement in Sydney is based on the city core or ‘spine’. Darling Harbour and Circular Quay were most highly visited precincts and nominated as places to go to get a sense of Sydney. George Street and Chinatown shops were nominated as places to go as they were thoroughfares between these two points. • O nce respondents in Sydney found a path from A to B they tend to retrace their steps or use the same path on future trips. Wayfinding involves many modes of information gathering and orientation – a mix of maps, signs, public transport options, information for planning trips and landmarks. Making the city a more comfortable place to wander and discover a variety of routes is important to many visitors. The process of wayfinding can begin well before a visitor arrives in the city and ends at their final destination. Wayfinding outside the CBD Visitors were often not comfortable about travelling outside the core of Sydney due to lack of information about the surrounding precincts and the perceived difficulty of public transport use. • S ydney typifies a spatial system that is inward looking, has fragmented integration, disjointed parts and limited choices for experiencing a greater variety of urban spaces. This type of spatial system tends to facilitate repetitive movements. • T o move tourists beyond the concentrated core, the means of facilitating such visitor movements needs to be identified and implemented, at both macro and micro levels. • R andom exploration is undertaken by visitors between visits to specific attractions and sites. George Street Three quarters of respondents would support closure of George Street to traffic to enhance its use as a pedestrian environment. Landmarks/Destinations Darling Harbour Circular Quay Sydney Opera House The Rocks Sydney Harbour Bridge Sydney Tower QVB Hyde Park Gallery of NSW Sydney Town Hall Getting Around the City – Accessibility – Introduction An important element in understanding how to make City of Sydney Wayfinding System accessible is to understand how people with different disabilities navigate through the city. Different people make different journeys in different ways through the city. Some users with disabilities can independently travel with confidence using technology aids to help them move through the city; others will only make a journey with another person’s assistance. For many people, information available on street-maps and directional signs can enable people to better find their way to get the most out of their journey. For others, visual street signs are not the best way to access information, so alternative accessible formats must be considered. It is necessary for a Wayfinding System to support as many of these users and their journeys as possible. The challenge is to create a Wayfinding System, which is inclusive and useful to as many people as possible. 72/91 14 November 2012 Why is accessibility important? Wayfinding journey types • O ver four million people in Australia have a disability. 20% of working age people in Sydney has a disability. Wayfinding information needs to be provided in various formats that can be used by as many users as possible. • T here are 3 million people in Australia aged 65 and over. This number is expected to double by 2050 and the likelihood of having a disability increases with age. From Legible London, Inclusivity Report (April 2010), generally, there are three wayfinding journey types to consider; • 3 .4 million Australians have a physical disability which could be a wide range of conditions with long term effects, such as respiratory disorders (e.g. asthma), neurological disorders (e.g. cerebral palsy or epilepsy), musculoskeletal disorders (e.g. arthritis or spinal injuries), immunological disorders (e.g HIV/AIDS) diabetes, kidney disease or cancer. 1. No pre-journey planning • Person with a disability familiar with the journey. • P erson with ambulatory disability who can walk unaided and can walk steps or steeper gradients. • P erson with a vision or hearing loss and does not negatively affect their wayfinding ability. • O ver 700,000 Australians have an intellectual or developmental disability. These people will use on-street information out of interest. • A bout 300,000 people in Australia are blind or with low vision. And there may be many more people with low vision. 2. Some pre-journey planning • O ver one million Australians are deaf or hard of hearing. One in six people in Australia are affected by hearing loss. By 2050, it’s projected one in every four Australians who will have hearing loss. ore than 90,000 people have a mental health issue such as bipolar • M disorder or post-traumatic stress disorder. Source: Australian Bureau of Statistics, 2009, Survey of Disability, Ageing and Carers (SDAC). It is not only people who live with disabilities that need information in a particular format in order to access and use it. One cannot tell if a person needs specific assistance just by looking at them and many people with disabilities would rather not ask for help. In essence, everybody has equal rights to access goods, services and facilities. Excluding people can be seen as unlawful under the Disability Discrimination Act (DDA) (1992). • P erson with a vision impairment and enough vision to see places and information using an aid. • P erson who is deaf or hearing impaired and wants to avoid asking people for directions. • O lder person with mild cognitive impairments and sometimes get confused or forgets. These people look for on-street information for reassurance. This means information needs to be easily identified, consistent and located at decision making points on the path of travel. 3. Detailed pre-journey planning • P erson using a manual wheelchair requires level gradients and accessible kerb ramps. • Person who is blind requires Braille and tactile information. These groups need information in formats that can be used before setting out, for example, via the website, phone, audio or printed materials. 73/91 Sydney CBD Pedestrian Signs (1993) • Sign does not stand out. Lacks luminance contrast. • T here is no recognisable feature that tells people, this will help you. • Not located in the path of travel. Accessibility – Audit & Findings 14 November 2012 CoS Public Transport Wayfinding Sign Strategy (2000) Braille and Tactile street identification plate system on smart poles (2000) • D ifficult to view the sign which states how far away train stations are located amongst the clutter of other signs and equipment. • R educed luminance contrast of raised tactile lettering from weathering and cracked rubber. • A person with vision impairment would not be able to find this. • N o consistency or predictability in presentation of information. • Confusing icons on the map and very cluttered. • The transport nodes were not highlighted. • N o information about length of time or distance to travel to transport options – bus or train or taxi. Feedback from users with disabilities: Integral to the development of Legible Sydney is to talk to people with disabilities and asking advice from organisations that represent them, such as Guide Dogs NSW/ACT. This helps to form the basis of understanding the different ways people find their way around the city. hilst it is possible to read Braille and Tactile • W lettering vertically, it may be more difficult to touch read, as most Braille readers use horizontal text. • F or a person with low vision all uppercase letters makes it harder to recognise the shape of the word. • A person with impaired vision will not find Braille and tactile identification on smart poles away from the path of travel. • If the Braille and tactile identification plate on the same pole as an audio tactile signal, there are more environmental clues to get people to notice the Braille/tactile signage. • Ideally, a Braille and tactile identification plate should be placed - at predictable points on a path of travel. - within arms length of a kerb ramp crossing. - used in combination with audio tactile signal. City of Sydney Regulation signage user manual • T he number to call for assistance – people are not trained to provide alternative formats for information for people with impaired vision or learning disabilities. • Is Audible information available? ould large print copies of the sign or Braille printed • C signs be provided? Getting Around The City – Accessibility – City of Sydney Current Situation 74/91 14 November 2012 Legislation on Accessibility Access Policy Guidance on Accessible Wayfinding Design Disability Discrimination Act (DDA) (1992) The City of Sydney adopted an Access Policy in 2004, which will enable the city to provide an environment accessible to all people including those with disabilities. City of Sydney wayfinding system will reflect best practice guidance where appropriate. However, there is very little written guidance about wayfinding in Australia. There was one publication called ‘Wayfinding design guidelines’ first published in 2007 by the Cooperative Research Centre (CRC), Queensland University of Technology. As our community becomes more aware of the need to be inclusive and as technology evolves, where there is increasing reliance on the internet and digital information like mobile phone applications, then some of this guidance seems out-dated. The Commonwealth Disability Discrimination Act (DDA) (1992) aims to ensure people with disabilities are not treated less favourably than people without a disability and to end discrimination against people with disabilities. The DDA covers people with a disability, which could be • A hearing impairment • A vision impairment • A learning disability • Limited mobility such as a wheelchair user • People with mental health issues • Medical conditions such as diabetes or heart disease • Physical conditions such as arthritis, cancer, cerebral palsy, stroke. and includes a disability that: • Presently exists • Previously existed but no longer exists Objective 3 of this policy is to ensure access throughout the pedestrian network in the City, including footpaths, through-site links, public arcades, overpasses and underpasses. One strategy is to provide simple standardised signage and tactile signage at all signalled intersections to assist with street identification and such signage shall have regard to the provisions of AS 1428.1, AS 1428.2 and Council Policy. Inclusion (Disability) Action Plan 2007 – 2011 The Action Plan for People with Disabilities recognises that many public places in the city were not built for equitable access. Action strategy number 2.17 for the Public Domain was developed, which seeks to enhance signage and wayfinding across the whole of the City of Sydney. This action strategy to ensure that signage guidelines meet relevant Australian Standards, Building Code and Disability Standard for Accessible Public Transport • May exist in the future Legislation on Sign Design Even two people with the same disability will experience their disability in different ways. What distinguishes a person with disability is they do certain things in mainstream society with some form of adaptation, or alteration to assist them to overcome the effects of their disability. As the DDA has evolved over time, service providers have had to make ‘reasonable adjustments’ for people with disabilities, such as providing extra help to the way a service is delivered. Since 1992, City of Sydney has been making reasonable adjustments to the physical features of their services and amenities to overcome barriers to access. The City of Sydney wayfinding system design should take into account technical requirements set out in: Building Code of Australia Specification Part D3.6 Braille and Tactile Signs AS1428 Design for access and mobility AS1428.1 Part 1: General Requirements for access – New building work (2009) Section 8 – Signage AS1428.2Part 2: Enhanced and additional requirements – Building and facilities (1992) Section 17 – Signs Wayfinding design guidelines 75/91 14 November 2012 Getting Around the City – Accessibility – Existing Signage Review Relevance Clutter Placement Regulations Outside the path of travel signs are less effective. Difficult to view signs Away from the path of travel, a person with impaired vision will not find Braille and Tactile information on smart poles Complying with current standards Getting Around the City – Language Considerations World’s best practice can only accommodate one language per system and information in other languages can be provided using mobile and digital technology, guides, printed material and visitor information centres. 76/91 14 November 2012 77/91 14 November 2012 Getting Around the City – Test Walks Walks through the study areas were carried out to survey the existing wayfinding infrastructure. Key findings were: Planning Information was limited outside of the City Centre’s existing map signs. Existing mapping signs were observed to be well used and locations suitable for re-use, however the information was not always clear or up to date. The division of mapping and directional messages between front and rear faces reduced the effectiveness of these signs. No dedicated secondary route information was available to the pedestrian along the walking routes, with the walker reliant upon street signs and landmarks. One or two locations lacked street signs at decision points. Existing street signs are not consistent in style, with 2 generations of City of Sydney, re-badged South Sydney and remnant enamel signs observed. Often signs were duplicated with a newer system. Eg smartpole and building mounted signs exist at the same intersection. Examples were also observed of an inconsistent placement of the City logo on wayfinding blades. Landmarks such as the city skyline, artworks / monuments and shopping precincts were useful for orientation along some routes where a clear view was permitted by the topography and surrounding buildings. Transport agency signs were common throughout the city centre and some were useful for pedestrian orientation at train stations. Some elements of street furniture presented some issues due to the narrow width of most footpaths in the city centre, Smartpoles were over used in some locations, with signs from different agencies vying for space. Location markers competed with advertising signs at Angel Place, with 3 separate marker systems used by the City. 3rd party wayfinding systems were observed in several locations, one of which also provided directional information to other parts of the city. (REF WYNYARD at George Street). Physical barriers which limited free pedestrian movement we noted were heavy transport infrastructure such as elevated freeways and on grade barriers such as busy arterial roads through the LGA. Steep topography in some locations prevented clear views to destinations as well as being a concern for less mobile users. The built environment also prevented clear views to other parts of the city, reducing the effectiveness of some landmarks for navigation. Refer to Appendix for detailed test walk assessments. 78/91 Signage Elements Signs are most obvious information system located on the City’s streets that people use to get around. The appendix provides a detailed review of wayfinding signage located in the City of Sydney. 14 November 2012 Transport NSW Night Ride Bus Marker Transport NSW Bus Marker Access Signage Public Transport Marker Public Telephone Advertising (same structure as public telephone) Parking Ticket Machine Bollards Specific to pedestrian way finding the City has a pedestrian wayfinding system located in City centre and some sections of Woolloomooloo and Pyrmont. The geographic spread of this system is not far reaching or consistent to be a reliable source of information to access throughout the City. Various land agencies outside the control of City of Sydney provide prominent wayfinding systems with the result of people being confronted with inconsistent colours, typeface, map styles, information conventions, and symbols as they walk around the city. With no one consistent system across the entire city the state of wayfinding signage is provider led not customer led in terms of ensuring people have a consistent wayfinding information service across all areas of the City. Street identification blades are located on the majority of streets in the City however the style varies from the more recent Chris Perks Design to earlier versions developed by the previous South Sydney Council. 79/91 14 November 2012 Current Wayfinding Signage Components The sign systems offer variations on the same theme. Similarities: formats of pylons, post & panel and post & finger type signs. Typefaces and luminance contrasts. Variations: colour schemes, ranging from restraint to contrasting. Inconsistencies : occur within systems where same signtypes of different generations are displayed and the older style has not been removed, or the new style has been rolled out only partially. 80/91 Current Wayfinding System Components – Electronic Wayfinding 14 November 2012 Preplanning systems Website Based Smartphone and tablet applications Downloadable maps Map based trip planning Associated route planning Transport service trip planning Real time information GPS/WiFi/Cell based navigation applications Touch screen kiosks Tablets Present an opportunity Provide web links for for interactive mapping NFC enabled phones and and providing destination tablets. information. Smartphones Handheld GPS devices Potential locations for placement would be at transport hubs, destinations and indoor public areas under CoS control. NFC Chips Microsoft Tag / QR Code Provide web links for internet enabled phones and tablets with a camera. Located on infrastructure, Located on infrastructure, shopfronts, signs and signs and advertising advertising billboards. billboards. Digital and Web Based Methods Web based resources allow people to do pre journey planning prior embarking on a trip or using smart phone GPS technology on the street to locate themselves. Currently this can be expensive for overseas tourists with roaming applications on their phone however if Sydney follows directions of many other cities in providing free Wi-Fi areas it is expected the uptake on use of this technology will increase. Various web resources for visitors to Sydney are not consistent or part of an overall wayfinding system. Map base commonly used on many web sites is Google Maps. Transport for NSW web and digital applications are also available to assist trip planning and using public transport network. 81/91 Location of Visitor Information Centres in the Sydney LGA area Visitor Information Centre at Town Hall Visitor Information Centres & People 14 November 2012 Visitor Information Centre at Chinatown Precinct Ambassadors Visitor Information Centres People The City LGA has numerous visitor information centres ranging from street kiosk arrangements to drop-in locations. Visitors obtain information on attractions via hard copy maps/guides and visitor information centre staff. Asking people for directions is a common wayfinding method especially if signage systems are poor or legibility of the city confusing to interpret maps correctly. As part of its Open Sydney project the City recently provided six Precinct Ambassadors were deployed between 28 October – 11 February on Friday and Saturday nights on George Street between Hay and Hunter Streets, and also on Australia Day and the evening of the Chinese New Year Parade. The Ambassadors provided 17,700 occasions of service (including 4097 occasions by Visitor Information Kiosk). 5025 were public transport enquiries, 10,425 were directions (including 5147 relating to licensed premises) and 375 other enquiries. Five ambulances were also called for people requiring emergency assistance. This highlights that people can be part of a very effective and efficient wayfinding system. 82/91 Current Wayfinding System Components – Maps 14 November 2012 Hard Copy Maps There are various hard copy maps available from visitor information centres and hotels. The quality and legibility of these maps vary in term of scale, graphic quality, and information provided. The maps do not provide pedestrian friendly information such as walk time or distances for visitors. Some maps assist legibility with use of 3D symbols of city landmarks. There are also numerous theme maps that provide map information on the City’s heritage buildings, laneways, special precincts, retail destinations, bars and restaurants. Destination NSW – Sydney Guide 83/91 Other Wayfinding Information Sources 14 November 2012 Other wayfinding information sources include various maps located on phone booths, railway stations as well as directional information provided by commercial premises. Again the issue of inconsistency in presentation and legibility can create confusion or not be very helpful for the visitor. Temporary Wayfinding Information Temporary wayfinding information is sometimes provided to direct people to events and exhibitions. This information is usually visually prominent and so can be an effective means to direct people to the attraction. 84/91 The City Environment The Concept of Legibility 14 November 2012 Path, Edge Regions/Precincts Node Edge, Landmark Path Landmark The structure and form of the city is also very important in assisting people to navigate around the city. A legible city or place is one where its users can recognise and understand its layout and is able to move through it, experience it, with ease and comfort. Kevin Lynch found that memorable features of a space are used by people to assist wayfinding. He defined five elements of city images that are used by people to assist wayfinding: paths, edges, districts, nodes and landmarks. He was also interested in the experiential factors of a place – the sensuous qualities that help create identity and people’s image in the City. City of Sydney Legibility In the City of Sydney context there are many examples of elements that form a strong image for people help get their bearings and contribute to the formation of “mental map” of the city to make the next occasion they take the same journey easier to navigate. These include: • Landmarks • Edges • Nodes • Districts • Paths People organise their city images by features such as paths, landmarks, regions, edges (barriers) and nodes (intersections). – Kevin Lynch 85/91 The City Environment – Public Domain 14 November 2012 Public Art Materials Palette Public Space Design Street Trees Reinforce paths, nodes, edges. Provide consistent palette of materials. Reinforce strong image of public space through quality design. Promote legibility by distinguishing streets with consistent selection of street trees. Apart from city structure, a well designed public domain can provide elements that form a strong mental image for people to help them get their bearings and contribute to the formation of a “mental map” of the city. Repeat visitations will be easier to navigate. 86/91 The City Environment – Barriers to Wayfinding Lack of Street Hierarchy Infrastructure – Road Underground Topography 14 November 2012 Geographic Spread of Destinations/Attractions Infrastructure – Railway The City’s urban environmental features many positive attributes assisting in wayfinding but it is also host to barriers which may contribute to confusion and disorientation. This highlights the need and importance of providing clear information to assist people in decision making. 87/91 Infrastructure 14 November 2012 Railway corridors constrain pedestrian access is in some locations however underpasses and overpasses are provided in a number of locations to provide a continuation of the pedestrian network. Infrastructure – Road Major Roads within the study area can also restrict pedestrian activities. There are routes with high traffic volumes and limited crossing opportunities such as the Eastern Distributor and South Dowling Street, Anzac Parade Flinders Street, and Moore Park Road. Oxford Street, Cleveland Street, Pyrmont Bridge Road that need wayfinding informing to direct people to most appropriate crossing points. Street Network. Gehl’s Public Space Public Life Sydney 2007 study found that most streets in the city centre generally serve the same purpose as transport corridors primarily for vehicular traffic, and as parking spaces. Because of the functional limitations to the use of streets there has been a gradual visual downgrading of individual streets. Consequently of the streets look very alike and the distinction between them is weak which makes general orientation difficult. Pedestrian underground network in the City Centre is extensive and can be confusing both for locals and visitors particularly when wanting to exit and return to a desired street level location. Underground connections will increase with construction of the Wynyard Walk which will provide a fully-accessible pedestrian link between Wynyard Station and the developing CBD western corridor and Barangaroo. When complete the Barangaroo development, which is expected to accommodate up to 23,000 office workers and attract up to 33,000 visitors per day. Infrastructure – Railway Underground 88/91 Geographic Spread of Destinations The City of Sydney has areas of strong legibility and sense of place. However these areas are often interspersed with non descript urban form that presents an ambiguous image for the pedestrian. In these areas wayfinding information is critical to link desired destinations and attractions particularly linking the City Centre and Villages. Example; Paris and Sydney Compare the density of features and public transport terminals in the same geographic area of Paris and Sydney. KEY CITYRAIL STATIONS < LIGHT RAIL STATIONS 3km KEY SYDNEY > PARIS METRO STATIONS < 3km > 14 November 2012 89/91 14 November 2012 Worlds Best Practice For Wayfinding Systems – Reference Overseas examples highlight the importance of promoting: • Interpretative and directional signage systems; • Consistent graphics and branding of network; • Internet based mapping and promotion including download applications; • Use of public art and urban design to improve legibility and identification of routes. Dublin City (UK) Dublin Docklands (UK) London (UK) Bern (Switzerland) Directions only Separate Map & Directions Directions & Map combined Directions & Interpretation 90/91 The State of Wayfinding – Conclusions 14 November 2012 Part 2 – Background Research and Site Evaluation provides a review of current wayfinding conditions. Key conclusions are: Lack of Co-ordination Between Wayfinding Systems Public Transport Interchanges and Nodes Accessibility There is limited information consistency between signage, printed and web wayfinding information. There are many systems however little coordination; Users have to encounter and interpret a range of signage systems throughout the whole journey. Railway stations, ferry wharves and bus stops are the arrival point for the majority of city visitors however these areas can be confusing, lack legible information for people to orientate themselves. Wayfinding systems need to consider the needs and abilities of a range of users. Need to Consider the Entire Journey Poor Placement of Signs & Wayfinding Information Poor Connection to the City and Villages The geographic spread of wayfinding systems is limited. Existing systems do not provide information across the entire journey. Questionable whether location of current City wayfinding structures are most useful locations where people need to make navigation decisions. Existing wayfinding systems do not connect journeys into and across the City. From the City centre there is little information to connect to villages. 91/91 14 November 2012 The State of Wayfinding – Conclusions Need to Embrace Technology Usability Outdated Information dvances in digital technology will direct a rethink A on how cities provide wayfinding information in the public domain. Printed material is inconsistent, creating a sense of disorder. There is little use of 3D graphics which would enhance mental mapping. Current information on some wayfinding signage requires updating to be relevant and useful. Information needs regular updating. Use of Landmarks Maps People use landmarks and visual cues to get around – these need to be considered in developing the system particularly the map graphic. Maps are an important wayfinding tool.
