Annual Report 2012
Transcription
Annual Report 2012
Facets of time time cycles Limited time biological clock Timeline T i m e s o v e r e i g n t y Perception of time Quality time The beat of time » T i m e a l te rs t h e a n g l e Marq uard & Bahls AG Annual Report 2012 „If you do not ask me what time is, I know it; i f y o u a s k m e , I d o n o t k n o w . “ A u g u s t i n u s Aurelius How time flies N o t h i n g i s a s u n ive r s a l i n i t s i m p a c t a n d ye t p e r c e ive d s o i n d iv i du a l ly a s t i m e . It is our constant companion. Its passing is apparent in change. Measured with more and more a c c u r a t e i n s t r u m e n t s ove r t h e c e n t u r i e s , w e d iv i d e it into different units. In common parlance, i t c a n f l ow, r u n , p a s s , c rawl , s t a n d s t i l l , a n d e l a p s e . Its progress is linear, yet it remains a p h e n o m e n o n w i t h m a ny f a c e s . S o w e a l l ow e d o u r m i n d s t o wa n d e r : What does time mean for us and our business? And the more we thought about it, the more consc ious we became of it – time. »» Group figures 2012 ! M a rq ua rd & B a hls › C o n s o l i d a t e d r ev e nu e s (including energy taxes) › C a s h f l ow (from operating activities ) › Income before income taxes › Net income › Non current assets › Equity › E m p l o ye e s (consolidated companies) M a b ana f t › E x t e r n a l s a l e s (in million t) Oi lt a nki ng › › Ta n k c a p a c i t y (i n m i l l ion cbm ) T h r o u g h p u t (i n m i l l ion t ) S k y t a nki ng › T h r o u g h p u t (i n m i l l ion l ) [ 2 0 1 2 ] [ 2 0 1 1 ] million € million US$ million € million US$ 18,259 2 3, 474 1 6 2 .7 2 09 . 2 336 1 06 . 4 2 , 6 02 1 , 38 7 4 32 1 36 . 8 3, 4 33 18,565 39 9 5 5 5 1 1 3. 3 1 5 7.7 1 , 8 75 2 , 4 2 6 70. 3 1,829 1 , 346 4 ,78 2 4 , 2 1 4 2 1 . 6 22.3 2 0. 2 1 9 . 6 1 70.7 2 5 , 8 4 4 97. 9 1 ,74 2 How time flies N o t h i n g i s a s u n ive r s a l i n i t s i m p a c t a n d ye t p e r c e ive d s o i n d iv i du a l ly a s t i m e . It is our constant companion. Its passing 148.5 is apparent in change. Measured with more and more a c c u r a t e i n s t r u m e n t s ove r t h e c e n t u r i e s , w e d iv i d e 1 5 , 02 1 it into different units. In common parlance, 1 5 , 035 i t c a n f l ow, r u n , p a s s , c rawl , s t a n d s t i l l , a n d e l a p s e . Its progress is linear, yet it remains a p h e n o m e n o n w i t h m a ny f a c e s . S o w e a l l ow e d o u r m i n d s t o wa n d e r : What does time mean for us and our business? And the more we thought about it, the more c o n s c i o u s w e b e c a m e o f i t – t i m e . » Group figures 2012 Group figures ! „If you do not ask me what time is, I know it; i f y o u a s k m e , I d o n o t k n o w . “ 1947 A u g u s t i n u s 1972 1992 Aurelius GMA M a b a n a f t O i ltank i n g Marquard & Bahls 1998 2000 Skytanking natGAS 2008 2012 Mabagas Bomin »» Group figures 2012 „If you do not ask me what time is, I know it; Contents i f y o u a s k m e , I d o n o t k n o w . “ A u g u s t i n u s Aurelius The facets of time — like the energy business, time has many components. Only when they are considered as a whole does a picture emerge that does justice to the diversity of both time and our business. ›› 06 E nt ry 08 F o rewo rd 1 4 L et t er f ro m t h e E x ec utive B o a rd 24 Tra d in g 38 Ta n k St o ra ge 54 Aviat io n F u el l in g 62 R en ewa b le E n ergies 66 G a s Sup p ly 68 Q u a l it y Ma na gement 72 H SSE 74 St a ff 78 L o c at io n s Wo rl dw id e 80 R ep o r t o f t h e Sup ervi s o r y B o a rd 81 Co n sol id at ed F ina n c i a l S tate m e nts 00:06 00:07 Entry -- Marquard & Bahls 3003 B.C. Time f o r de c is io n s 3002 B.C. › › Marquard & Bahls 3001 B.C. Time, energy, and the future are the topics of this annual report. Time does not flow evenly. There are quiet and turbulent times, and times that call for decisions. Acting at the right time and on our own initiative has always been the strength of our management style. The realignment of our trading division and the extension of the Executive Board to four members are positive expressions of this philosophy. Prudent and carefully planned action is a basic prerequisite for long-term success. However, it is equally essential to seize unexpected opportunities as they arise and decide without hesitation. Marquard & Bahls has retained these abilities. The decisions made at extremely short notice to branch out into the dry bulk sector and purchase a third tank terminal in Singapore just go to show that, despite 65 years in business, we still possess the necessary agility on all decision-making levels of the company. Safeguarding the future is the company’s primary objective. An investment program of unprecedented scale in all areas of our business highlights our determination to maintain a leading position in our market segments. Hamburg, May 2013 2999 B.C. 2998 B.C. H e l l mu t h We i s s e r Chairman of the Supervisory Board Sun is life A rod that c a sts a sha dow i n th e su n li g ht – so si mp le a n d ye t so i n g e nious: Th e Eg y p ti a n s a lre a dy kn ew h ow to m e a su re ti m e u si n g a su n di al. 00:08 00:09 Foreword -- Marquard & Bahls Our t ime – o u r e n e r gy – o u r futu r e › › Marquard & Bahls How do we experience time at Marquard & Bahls, this variable that is constantly on the move and accompanies us for a lifetime? We organize it actively and make the best possible use of it. For our company, 2012 was a year in which we were By purchasing the Bominflot Group, which is now renamed Bomin, the company took another major step in expanding physical trading and the bunker business. Mabanaft now has a critical mass in this market segment and is one of the world’s leading providers of ship bunkers. confronted with various challenges and focused consciously on our strengths. We were delighted with the success we achieved, but are not resting on it. We remain open and curious as to what lies ahead. For Marquard & Bahls, 2012 also marked the company’s 65th anniversary. From 1947 to the present, we have experienced a lot. In the early days of our business activities, coal was the energy source of choice before oil and gas gained more and more in significance. Later, nuclear power plants were constructed to generate electricity. Then came the disaster in Chernobyl and a quarter of a century later Fukushima – which subsequently prompted an even more concerted shift towards renewable energies in Germany and other countries. If nothing else, this flashback in fast motion demonstrates one thing: the energy industry, which we are also part of, has seen many changes in its time. 1 5 3 1 B.C. 152 9 B.C. 1528 B.C. Our time Marquard & Bahls had a successful year in 2012, with important decisions made for the future development of our company. For our subsidiary Mabanaft, last year was characterized by realignment with a clear commitment towards physical trading. Drop by drop tr i c kle s away the time i n a wate r c loc k. Th e fa c t that wate r de fi n e s constant time units a s it i s tra n sfe rre d from on e re c e p ta cle to another wa s a lre a dy c ap ita li z e d up on back in anc ient Egypt. 00:10 00:11 Foreword -- Marquard & Bahls Oiltanking, our tank terminal organization, continued on its impressive successful course. Besides the expansion of the existing business and the acquisition of the Helios tank terminal in Singapore at the end of the year, the takeover of the United Bulk Terminal (UBT) in Davant, USA, and the associated breakthrough in this sector was one of the highlights of the year. Skytanking also successfully pursued its course of growth and is now one of the leading independent companies for aviation fuelling in Europe. With its new locations in Frankfurt and London Gatwick since the end of 2012, the company is now represented at 54 airports in Europe, the USA, Asia and Africa. Mabagas, our most recent endeavor, produces biogas in Germany and India. The facilities are specialized in recycling organic waste and thus underline the company’s objective of not using any energy crops in order to avoid competing with food production. In addition, nine bio-CNG (compressed natural gas) fuel pumps have so far been installed at selected OIL! service stations in Germany. Our energy Energy efficiency is a central topic, but it is not the only one that matters. Which energy source we will use in future is of even greater interest to the energy industry. In its current World Energy Outlook, the International Energy Agency (IEA) expects crude oil and natural gas to remain the most important energy sources for the foreseeable future. The energy consumption is increasing worldwide, especially in emerging markets, where demand will overtake that of industrial nations for the first time in 2013. While the mature economies are stagnant in demand at best, emerging countries – headed up by China, Brazil and India – are showing a strong momentum. This growing demand for energy and consequently for our products, our facilities and services are satisfied by new projects, technical advancements and conscious use of energy as a scarce resource. In the USA, for example, we are seeing a real boom in gas and oil, which is made possible by new extraction methods. This will also have a major impact on trading flows worldwide. Accordingly, the development of crude oil and natural gas is continuing apace. All populist claims that the pinnacle of oil as an energy source has already been surpassed have thus been proven wrong again. For our company, the conclusion is that we will go ahead with our involvement in fossil fuels and, moreover, the renewable energies sector. In our opinion, both areas are crucial for a future-orientated energy-mix. Our future The energy markets will go on changing and constantly realign themselves. We continue to expect volatile oil markets that will react sensitively to geopolitical uncertainties. But has it ever been different? At Marquard & Bahls we will follow the developments closely, seize the opportunities offered to us and manage our company in a reasonable and prudent way. All of this will be based on our conservative finance and accounting policy. 00:12 00:13 Foreword -- Marquard & Bahls In view of the tremendous growth our company has experienced in recent years, the Marquard & Bahls Executive Board was increased to four members in September 2012. This means that the main divisions of the group are now represented more strongly on the Executive Board. What is even more important, however, is that this will allow us to make even better use of the synergies within our group, in line with our motto “stronger together”. We look to the future with confidence. We primarily owe this to our employees all over the world. 8,560 people who contribute their dedication and enthusiasm to our company every single day. People who make our company what it is. Our thanks also go out to the company’s shareholders, who support us in our endeavors with interest, dedication and a wealth of corporate vision. Last, but not least we would like to thank our customers and business partners, without whose trust and loyalty our success would not be possible. In addition, the Olympic ideal stands for fair, honest sport that brings people together – for team spirit, courage and trust. These values can also be applied to other areas of private and work life - and hence also to Marquard & Bahls. On that note, we will tackle the tasks ahead with sporting ambition and consciously organize and live time – our time. In view of our tried-and-tested business model, the long-term strategy of our company and our dedicated employees, we are convinced that we will remain in future what we are today: i n d e p e n d e n t , s o u n d , i n d iv i du a l . Hamburg, May 2013 But let us return to the topic of time, albeit with a sporting twist. Last summer, the 30th Olympic Games were held in London; days jam-packed with excitement and sporting highlights where it mainly came down to the best time and right timing – both are also of key importance for our company. Carlin Conner E x e c u t ive B o a rd M e m b e r – Te r m i n a l s Christian Flach C h i e f E x e c u t ive O f f i c e r Claus-Georg Nette Chief Financial Officer J u l i o Te l l e c h e a E x e c u t ive B o a rd M e m b e r – Trading 00:15 Letter from the Executive Board -- Marquard & Bahls A g o o d fina n c ia l ye a r a n d a p o sitive o utlo ok › › Marquard & Bahls challenging year in 2012. Our company generated a turnover of 18.3 billion euros (including energy taxes) and a result of 106.4 million euros after tax – a sound basis for the future development of our group. A strong equity basis, achieving stable results, and good financial liquidity are important ingredients for corporate success in the long term. We have seen all of those in the previous year: Based on the good result, the equity of the group was increased again and stands now at 1.387 billion euros at the end of the year, and we recorded a healthy operative cash flow of 336 million euros. In 2012, we invested or committed to invest a record sum of almost 880 million euros into new projects. Return on Equity 2010-2012 [ 2 0 1 0 ] Before taxes Net in % [ 2 0 1 1 ] 7.9 12.1 5.9 9.5 14.5 ›› [ 2 0 1 2 ] » » » » cles cy D ev e l o p m e n t s i n d e t a i l › T r a d i n g Mabanaft experienced a year of consolidation and change. A substantially changed market environment and considerable losses in international trading resulted in the company’s decision to withdraw from the international trading in the spring of 2012. Largely as a consequence of this, the Mabanaft group ended the year with a negative result: if one takes out the result from discontinued activities, i. e. mainly the losses of the first months and the closing costs of the international trading companies in Houston and Rotterdam, Mabanaft’s result is positive. This is due to the fact that most of the other Mabanaft subsidiaries were able to record positive results, giving cause for optimism for the future development of the trading division. t i me Marquard & Bahls can look back on both a successful and 19.9 00:14 Starting with 2012, Mabanaft re-emphasized its focus on the physical side of trading in petroleum products. As a consequence, the company will continue to expand its wholesale, service station, end-consumer, and bunker businesses and to optimize the supply of these activities. The acquisition of Bominflot is a major step in this direction. Besides the existing businesses, Mabanaft also develops new activities. One example is a joint venture between Bomin and Linde AG, founded in the summer of 2012, to create a liquefied natural gas (LNG) bunkering infrastructure in northwestern Europe. The aim is to establish a reliable LNG supply chain to guarantee shipowners and operators access to a more environmentally friendly fuel alternative. Moreover, at the end of 2012, Mabanaft added a physical trading activity in petroleum products in the Black Sea and the Mediterranean regions. 00:15 Letter from the Executive Board -- Marquard & Bahls A g o o d fina n c ia l ye a r a n d a p o sitive o utlo ok › › Marquard & Bahls Marquard & Bahls can look back on both a successful and › › › › ›› challenging year in 2012. Our company generated a turnover of 18.3 billion euros (including energy taxes) and a result of › 106.4 million euros after tax – a sound basis for the future development of our group. Sunrise, sunset – A strong equity basis, t h i sachieving a n d ostable t h e rresults, r e c uand r r egood n t financial liquidity are important ingredients for corporate success in the long term. We have t i m e c y c l e s h av e s e r v e d a s seen all of those in the previous year: Based on the good result, the equity a c u e f o r hu m a n k i n d s i n c e t h e of the group was increased again and stands now at 1.387 billion euros r dyear, o t. and T h ewedrecorded ay s, weeks , moperative o nth s , cash flow of at the end yea of the a healthy n d ye a r s p r ov i d e a f r a m e wo r k 336 millionaeuros. f o r o u r a c t iv i t i e s ; t i m e p a r a m e In 2012, wet einvested invest r s w iort hcommitted i n w h to ich w ea record p l a nsum , of almost 880 million euros into new projects. work, exchange views, and d eve l o p n e w i d e a s – d ay i n , d ay o u t . Return on Equity 2010-2012 [ 2 0 1 0 ] Before taxes Net in % [ 2 0 1 1 ] 12.1 7.9 5.9 [ ] 9.5 14.5 ›› 19.9 00:14 [ 2 0 1 2 ] D ev e l o p m e n t s i n d e t a i l › T r a d i n g Mabanaft experienced a year of consolidation and change. A substantially changed market environment and considerable losses in international trading resulted in the company’s decision to withdraw from the international trading in the spring of 2012. Largely as a consequence of this, the Mabanaft group ended the year with a negative result: if one takes out the result from discontinued activities, i. e. mainly the losses of the first months and the closing costs of the international trading companies in Houston and Rotterdam, Mabanaft’s result is positive. This is due to the fact that most of the other Mabanaft subsidiaries were able to record positive results, giving cause for optimism for the future development of the trading division. Starting with 2012, Mabanaft re-emphasized its focus on the physical side of trading in petroleum products. As a consequence, the company will continue to expand its wholesale, service station, end-consumer, and bunker businesses and to optimize the supply of these activities. The acquisition of Bominflot is a major step in this direction. Besides the existing businesses, Mabanaft also develops new activities. One example is a joint venture between Bomin and Linde AG, founded in the summer of 2012, to create a liquefied natural gas (LNG) bunkering infrastructure in northwestern Europe. The aim is to establish a reliable LNG supply chain to guarantee shipowners and operators access to a more environmentally friendly fuel alternative. Moreover, at the end of 2012, Mabanaft added a physical trading activity in petroleum products in the Black Sea and the Mediterranean regions. 00:17 Letter from the Executive Board -- Marquard & Bahls Or ie nt at io n 00:16 [ ] T he aim of nav igation is to guide a ship, car or plane safely to its desir ed destination. In doing so, it is impor tant to identify one’s cur r ent position and wor k out the best r oute fr om A to B – calculations in which time plays a c r uc ial r ole. 00:19 Letter from the Executive Board -- Marquard & Bahls Oiltanking continued on its successful course and concluded the year with another extraordinarily good result. Growth highlights included the acquisition of the Helios tank terminal in Singapore, as well as the takeover of the United Bulk Terminal in Davant, USA. At the end of 2012, Oiltanking reached a total storage capacity of 20.2 million cbm spread over 72 tank terminals in 22 countries. It handled 164.1 million tons of liquids. Since May 2012, the newly acquired bulk terminal in Davant has handled 6.6 million tons of coal / petcoke. The company sees potential to further expand internationally in the dry bulk sector and has consequently created a dry bulk handling business unit that is located in Houston. ›› Historical costs –170 –110 2,481 1,767 [ 2 0 1 1 ] in million E 49 in million E 3,721 – 746 [ 2 0 1 0 ] 2,870 Fixed and financial assets 2010-2012 1,699 ›› Cash flow 2010-2012 336 Ta n k S t o r a g e 399 › 2,706 00:18 [ 2 0 1 2 ] [ 2 0 1 0 ] [ 2 0 1 1 ] Book value Free operating cash flow Cash flow from investment activities [ 2 0 1 2 ] 00:20 00:21 Letter from the Executive Board -- Marquard & Bahls Visible for miles around Towe r c locks we re th e fi rst eve r m e c ha n i c a l c loc ks. Th e y sti ll display the p a ssa g e of ti m e from di z z y i n g h e i g hts to th i s day a n d infor m a nyon e wh o c a n n ot se e th e m what h our has stru c k with a b e ll. In 2012, Oiltanking was able to raise substantial debt: The company secured 318.5 million US dollars and 80 million euros in its third private placement in the USA. It successfully placed yet another “Schuldscheindarlehen” in Europe in an amount of 245 million euros. With both deals having been heavily oversubscribed, it is clearly evident that Oiltanking’s solid financial and operative standing enjoys a high appreciation by international investors. 1 28 3 › Aviation Fuelling Skytanking has by now firmly established itself as one of the leading independent aviation fuelling service providers in Europe. It is also successful in the USA, Asia, and Africa. The company continues to be on a growth course. However, a major disappointment last year was the fact that the opening of the new Berlin Brandenburg International Airport was postponed several times and finally deferred for an indefinite period. Skytanking had contracted to provide into-plane fuelling services at that airport and had to incur substantial losses due to the late announcement of the delay. Despite this disappointment, the company was able to add six locations to its network in 2012, including Frankfurt Airport and London Gatwick, both of which rank among the busiest airports in Europe. At the end of 2012, the portfolio comprised 54 locations worldwide. › B i o ga s P r o j e c t s Mabagas purchased a biogas plant last summer, located in Bardowick, south of Hamburg. Moreover, the first biogas plant was constructed in Namakkal, India, in 2012, and officially commissioned in early 2013. Both facilities use organic waste only. The company decided not to use energy crops to ensure that no material is used that is primarily destined for food purposes. In addition, so far nine bio-CNG fuel pumps have been opened at OIL! service stations in Germany. › G a s S u p p ly natGAS again concluded the financial year with a positive result in a very competitive market environment. The company, in which Marquard & Bahls is involved as the second-largest shareholder, is by now one of the leading independent providers on the German natural gas market. Besides Germany, natGAS is also active in Belgium, Austria, Switzerland, and France, and pushing to grow further both nationally and internationally. 12 85 1286 1287 00:23 Letter from the Executive Board -- Marquard & Bahls Outlook How will Marquard & Bahls develop in future? We will continue on our long-term growth course – wherever market conditions allow for sustainable returns. Our trading division will continue to focus on the physical side of the petroleum product trading with a clear supply function. Our storage business will further expand its network, both inside and outside of the fence. Additionally, the company will grow its portfolio into neighboring activities to the storage business with a focus on dry bulk. Also the aviation fuelling business will enlarge its network where there are suitable opportunities. T id es 00:22 Besides our commitment to the oil markets, we will further strengthen our involvement in adjacent business areas. Additionally, we put together a team of experienced staff in Singapore for “New Business Ventures” at the beginning of 2012, responsible for analyzing and developing new business opportunities that complement our present activities. [ ] E b b a n d flow do n ot on ly i n flu e n c e sh ip p i n g , th e y a re also a sy m b ol of th e up s a n d down s of li fe . Th e y a re c au se d b y th e attractive for ces of th e su n a n d th e m oon , wh i c h a ffe c t ou r p la n e t i n th e i r i nter play. Th e re su lt i s th e p e rp e tu a l to a n d fro of t he wate r i n ou r oc e a n s. 00:24 00:25 Trading -- Mabanaft Tra ding ›› Mabanaft For Mabanaft, 2012 was a challenging year – with a realignment and a clear commitment towards physical trading. Market conditions in international trade became even more competitive. Therefore, the company decided that Mabanaft’s international trading – with a focus on physical- and functional-based trading – could no longer be realized profitably. Moreover, the required resources and capital commitment along with the risks involved are no longer in line with the company’s conservative risk approach. Against this background, and due to substantial losses in international trading especially in the winter of 2011 / 12, the decision was taken to realign the business by withdrawing from these activities in Houston and Rotterdam. This was a difficult decision as it also involved the redundancy of staff, yet it was necessary to adjust Mabanaft’s business strategy to the adverse market environment. Mabanaft is now fully refocusing on its core competency, the physical trading as well as marketing of petroleum products, coupled with a clear supply function. Despite the good performance of Mabanaft’s regional trading in Singapore and most of its wholesale, retail, end-consumer, and bunker businesses, the losses and the substantial closing costs of the trading opera-stop t i m e p r e s s u r e n o ninternational time to think andUK, act t i m i n g d e a d l i n e t i m e s c h e d u l e tions in Houston and Rotterdam, along in the s t rwith e s s a very difficult market o n t i m e non-stop t i m e - o ut str e s s J e tL a g d e a d l i n e D e a dbe l i absorbed, n e D e a d l i ending ne could not up in the Mabanaft group reporting t i m e - o u ta tnegative ime-out on the spot t i m e t o t h i n k a n d a c t n o n s t o p result for 2012.onWhen the losses and closing costs arising out of discontinued the spot businesses are taken out, Mabanaft’s group pre-tax result would have been positive in a double-digit million euro amount. stress limited time punctual hectic t i m i n g time out time schedule s e n s e o f t i m e T i m e w i n d o w t i m e - o u t d ej uasdt l iinn et i m e t h e s p oclosing t and bustle The hustle investment highlight of the t i m efort oMabanaft t h i n k a nwas d a cthe t o tnisuccessful me frames time pressure j u s t i n t i m e ! timing acquisition of the Bominflot group, in May 2012, after the German antitrust regulators approved the transaction. With Bomin (as Bominflot was renamed) Mabanaft has now acquired critical mass in the ship-bunker market and, as a result, ranks among the world’s largest bunker companies. M a r k e t d ev e l o p m e n t s a t a g l a n c e M a b a n a f t E mp l oye e s 2 0 1 2 d iv i d e d b y r e g io n s Germany Europe Asia Pacific Middle East & Africa North America Latin America T o t a l * e x c l . G e r m a n y 2 5. 4 % 7 0. 3 % * 1 . 1 % 0. 4 % 2. 4 % 0. 4 % 2 , 0 6 4 * * * * f u l l y c o n s o l i d a t e d c o m p a n i e s a n d a s s o c i a t e d c o m p a n i e s The Brent crude oil price in 2012 ranged from 90 US dollars / b bl to 126 US dollars / bbl while ICE gasoil futures were traded at a low of 809 US dollars / mt, spiking at a high of 1,043 US dollars / mt. However, it is notable that both lows and highs occurred during the second quarter of 2012. Low demand in Europe and a refinery utilization of approximately 80 percent throughout the year led to overdue refinery closures. However, during the summer, the demand in North America and Asia picked up again. 00:24 00:25 Trading -- Mabanaft Tra ding ›› Mabanaft For Mabanaft, 2012 was a challenging year – with a realignment and a clear commitment towards physical trading. Market conditions in international trade became even more competitive. Therefore, the company decided that Mabanaft’s international trading – with a focus onTphysicalr a d e i sand a bfunctional-based u s i n e s s w i t trading h a d i–f fcould e r e nnot longer p a c e be realized profitably. Moreover, along a n d t i g the h t trequired i m e f rresources a m e s . Eand v e capital n i f t icommitment me with the risks involved are no longer in line with the company’s conservative pressure sometimes is enormous, risk approach. Against this background, and due to substantial losses in it is all about sticking to prointernational trading especially in the winter of 2011 / 12, the decision was c e dbusiness u r e s : by K ewithdrawing e p i n g a from c o o lthese h e aactivities d taken to realign the in Houston a n dThis a n was e y e ao difficult n t h e mdecision a r k e t , as w eiti galso h - involved the and Rotterdam. ing u p yet t h eit rwas i s k necessary s – a n d to m aadjust k i n gMabanaft’s the redundancy of staff, business strategy tor ithe adverse market environment. ght decision at the crucial moment. [ ] Mabanaft is now fully refocusing on its core competency, the physical trading as well as marketing of petroleum products, coupled with a clear supply function. Despite the good performance of Mabanaft’s regional trading in Singapore and most of its wholesale, retail, end-consumer, and bunker businesses, the losses and the substantial closing costs of the international trading operations in Houston and Rotterdam, along with a very difficult market in the UK, could not be absorbed, ending up in the Mabanaft group reporting a negative result for 2012. When the losses and closing costs arising out of discontinued businesses are taken out, Mabanaft’s group pre-tax result would have been positive in a double-digit million euro amount. The investment highlight for Mabanaft was the successful closing of the acquisition of the Bominflot group, in May 2012, after the German antitrust regulators approved the transaction. With Bomin (as Bominflot was renamed) Mabanaft has now acquired critical mass in the ship-bunker market and, as a result, ranks among the world’s largest bunker companies. M a r k e t d ev e l o p m e n t s a t a g l a n c e M a b a n a f t E mp l oye e s 2 0 1 2 d iv i d e d b y r e g io n s Germany Europe Asia Pacific Middle East & Africa North America Latin America T o t a l * e x c l . G e r m a n y 2 5. 4 % 7 0. 3 % * 1 . 1 % 0. 4 % 2. 4 % 0. 4 % 2 , 0 6 4 * * * * f u l l y c o n s o l i d a t e d c o m p a n i e s a n d a s s o c i a t e d c o m p a n i e s The Brent crude oil price in 2012 ranged from 90 US dollars / b bl to 126 US dollars / bbl while ICE gasoil futures were traded at a low of 809 US dollars / mt, spiking at a high of 1,043 US dollars / mt. However, it is notable that both lows and highs occurred during the second quarter of 2012. Low demand in Europe and a refinery utilization of approximately 80 percent throughout the year led to overdue refinery closures. However, during the summer, the demand in North America and Asia picked up again. 00:27 Trading -- Mabanaft Now 00:26 [ ] Does time have a beginning and an end? One thing is cer tain: it is limited, which goes for ever y liv ing being and human activ ity in general. We should put the time available to good use, which also means making and implementing dec isions whenever the time is r ight. 00:28 00:29 Trading -- Mabanaft Regional Trading › Mabanaft Pte. S i n ga p o r e Mabanaft Pte., Singapore, achieved a good result with its regional physical trading activities. From a product perspective, LPG trading recorded a good performance resting on the company’s margin-based approach to this physical business. For middle distillates, 2012 was a challenging year as the markets underwent significant changes. More players, more transparency, and more direct links among suppliers and off-takers meant that it was becoming increasingly difficult to have a rewarding physical function in this sector. As far as naphtha is concerned, 2012 was a mixed year with a very good first half and a highly demanding second half. Wholesale Germany continues to be the largest and most important wholesale market for Mabanaft. The unique distribution system combined with its wide geographic coverage once again served as the platform for a successful year across all of Mabanaft’s German activities. › Mabanaft Deutschland Hamburg For Mabanaft Deutschland, 2012 was another successful year despite difficult market conditions. Results in 2012 were higher than in 2011, even though the heating oil business decreased due to the mild winter and high prices. The German market experienced various changes in 2012, in particular with regard to market participants. With new participants entering the market both on refinery and tank storage sides, Mabanaft Deutschland encountered new challenges, but also saw potential for new cooperation agreements. From a supply perspective, the German organization was also influenced by the closure of Mabanaft B. V., which was its largest supplier in 2011. New suppliers needed to be found and Mabanaft had to re-establish itself on the market as a reliable product off-taker. In the end, the Mabanaft team did an excellent job and is now in a position to manage a portfolio of many suppliers ensuring even more flexibility. Bio-blending for gasoline and diesel remained challenging but will continue to be an integral part of the business, especially in light of Germany’s political decision to encourage the use of renewable energies. The sales department for heavy fuel oil once again contributed a satisfactory amount to the overall result, despite a decline in industrial energy demand. Organizationally, Mabanaft Deutschland was able to successfully introduce its new trading and accounting software MabaTrade, which was developed in-house. The German oil industry faced a setback in the failure of the Oil Efficiency Initiative, under which outdated oil heating systems were to be modernized and the exchange funded on a voluntary basis among all market participants. Unfortunately, despite the intensive efforts of the petroleum industry, too many companies decided not to participate. Given the enormous importance of the topic of energy efficiency, this is particularly disappointing. We can only hope that the initiative can be realized in due course after all. 00: 31 Trading -- Mabanaft › Mabanaft Austria › M a b a n a f t H u n ga r y Vienna Mabanaft Austria recorded a positive result in 2012, despite the ongoing demanding conditions on the Austrian market. Local refineries and the oil majors still remain the main competitors for Mabanaft. Budapest Mabanaft Hungary was again burdened by the sector-specific special tax for energy companies. The company faced a challenging year marked by a decrease in sales volume and a drop in profit margins. [ 08 ] [ 09 ] [ 10 ] 21.6 [ 07 ] 22.3 20.9 [ 06 ] › Mabanaft Ltd. London In 2012, the UK market was characterized by very weak demand due to the mild winter and a national recession. While the diesel and gasoline demand shrank by about two to three percent, kerosene was roughly on a par with the weak previous year. The resulting overcapacity on all levels of the oil industry brought about very low margins and aggressive pricing from all major players. Consequently, Mabanaft Ltd. had another testing year. In order to weather such market circumstances the company reduced its storage commitments to concentrate on key locations and key customers. Although 2013 will remain difficult, with its new focus Mabanaft Ltd. is expected to develop positive business opportunities for the future. in million t 18.3 17.9 External Sales 2006-2012 18.5 ›› 19.9 00: 30 [ 11 ] [ 12 ] › B .W. O . C . We s t o n - s u p e r - M a r e Notwithstanding the challenging market in the U K, the subsidiary B.W.O.C. managed to perform well as the company was able to adapt to the changes evolving with its customers’ needs. This was supported by beneficial supply contracts and increased volumes sold to the market. 00: 32 00: 33 Trading -- Mabanaft E n d - C o n s u m e r / R e t a i l B u s i n e s s › Petronord Within the Petronord group, the heating oil business did not meet the expectations due to the mild winter. Nevertheless, Petronord succeeded in keeping sales on an almost constant level, which on its own is to be seen as a success in the face of an overall downtrend in the heating oil sector. The business of service stations for commercial trucking fleets was expanded further in 2012, and played a major role in the good result of the whole Petronord group. A special highlight in this activity was the development of Staack Pooltankstellen, which increased its sales by eleven percent compared to 2011. Moreover, Petronord again enlarged its business strategically through the acquisition of the retail and distribution company Uhlenbruck & Kemmann, in Mühlheim. With heating oil, tank pool stations, and supply of lubricants, this new company covers all of Petronord’s core business segments. › A dva n c e F u e l s London › T h o m a s S i lv e y Bristol Advance Fuels, the subsidiary located to the southwest of London, had a hard year mainly due to the mild weather conditions. However, Advance temporarily profited from a refinery closure southeast of London. 1336 1337 1339 1340 1341 Sands of time In sh ip p i ng , t h e h o u r g l a ss wa s t h e me a s ure of a l l th in gs . It wa s u sed t o det er m i ne t h e sh ip ’s sp eed a n d d e f in e th e le n g t h o f t h e wat c h dut y. T h e p er io d of time that c a n b e m ea su r ed w it h it ra n g es f r o m a f ew minute s t o severa l h o u r s. Thomas Silvey, the Bristol-based end-consumer business, encountered a demanding year. Owing to the efforts that have been taken by the team to adjust the company’s business to this challenging market environment, the company is in a good position to show significantly improved results in the years to come. 00: 34 00: 35 Trading -- Mabanaft Service Stations › OIL! Service Stations The OIL! service station business, with over 250 filling stations in Germany, Austria, and Switzerland, had another rewarding year in 2012. In Germany and Switzerland, the company reached a remarkable result on the back of high sales and healthy margins. The Austrian market is still a matter of concern with continuous pressure on margins. In 2012, the shop improvement plan was embarked on. Over 70 shops have been modernized so far and the rise in sales is already evident. The entire shop improvement program will be accomplished by the end of 2013. Due to the high fuel prices and the dominance of the oil majors in Germany, in the middle of the year, the German antitrust regulator announced that it would request a price control procedure, requiring service station operators to report any price change to them. Based on the following legislation, the authorities are entitled to pass this data on to the media for further publication. This new procedure is scheduled to begin in the third quarter of 2013. A similar course of action was set in motion in Austria in 2011. › Tirex Petrol The Tirex Petrol business, with close to 100 service stations in Moldova, performed well despite difficult circumstances. New filling stations and new shops were incorporated into the network. The devaluation of the local currency, however, continues to be a major concern for the company’s result in the future. Bunkering In the bunker business segment, Mabanaft could expand its activities by the acquisition of the Bominflot group in June 2012. During the year, the integration of Bomin into the Mabanaft group was started. › B o m i n With the integration on its way, the Bomin group was also able to start to benefit from the synergies with Mabanaft. This is underlined by a 1.5 million tons increase in volumes sold in spite of a shrinking market. Bomin focused on the extension of its physical business activities in the Mediterranean, in South America, and the Middle and Far East. For 2013, a number of projects for additional expansions are in the pipeline; for instance, in the south of Spain, Brazil, Peru, Ecuador, and Oman. › M a t r i x M a r i n e F u e l s Houston Since late 2012, Bomin and Matrix in Houston have a joint leadership and will join an office together in the middle of 2013. Despite the weak global economy and the poor financial condition of many of the shipping companies Bomin and Matrix managed a year with highly volatile bunker oil markets successfully. 00: 36 00: 37 Trading -- Mabanaft › Matrix Bharat S i n ga p o r e Matrix Bharat, Singapore, a joint venture between Matrix and the Indian company Bharat Petroleum, showed a mixed performance in 2012, but successfully started on leveraging the integration into Bomin to expand international bunkering in India and take advantage of profit opportunities in other markets east of Suez. › Omanoil Matrix Sohar Omanoil Matrix, a joint venture between Matrix and Oman Oil Marketing, saw its first year of profits in 2012 since it began operations. Next to these developments, Mabanaft is also looking into new fields for development. One example is the joint venture between Bomin and Linde AG, which was established in the summer of 2012 to jointly create a liquefied natural gas (LNG) marine bunkering structure in northwestern Europe. The new company is named Bomin Linde LNG and intends to establish operations in a number of key ports throughout the so-called European “Emission Control Areas” (ECAs). Vessel emissions in ECAs will have to be reduced further as of January 2015, forcing shipowners to limit their sulfur emissions drastically. Apart from using low sulfur marine diesel or onboard scrubber technologies, the use of LNG as fuel is a viable alternative. Outlook In 2013, Mabanaft expects that the trading environment will remain volatile with various opportunities and openings developing for Mabanaft. However, prudent and thorough risk management will remain key to success. Therefore, Mabanaft will further consolidate and proceed to capitalize on, and carefully expand its strong position in its existing business areas. Further acquisitions of distributors and retailers and the supply optimization of the existing activities will therefore be on the future agenda. 1 4 29 143 1 Mobile timekeepers Poc ke t watches ar e mechanical ma rve ls that told th e i r own e rs th e ti m e i n th eir waistcoat p oc ke t or worn a rou n d th e n e c k. Th e c ha racter istic thing is th e c li c ki n g sou n d wh e n op e n ing the lid which p rote c ts th e watc h g la ss from da mage. 1432 00: 39 Middle East & Africa North America Latin America T o t a l * e x c l . G e r m a n y * * e x c l . I n d i a 4 ,7 9 4 * * * * * * f u l l y c o n s o l i d a t e d c o m p a n i e s a n d associated companies in the Middle East buys nine terminals in Peru discharges the first seagoing vessel of a pipeline in Argentina starts 2012 2004 Oiltanking starts business in Malta 1 9 9 8 O i lta n k i n g Oiltanking Nanjing Construction work 2009 5 . 0 % 1 3 .0 % * 6. 5 % * * 5 0.0 % 4. 5 % 1 2 .2 % 8 .8 % In 2012, the terminal exceeded the operational results of 2011 by far. To allow for further growth and on the basis of a long-term contract, additional tankage of 340,000 cbm is currently under construction and will be accomplished by the third quarter of 2013, despite some initial challenges early in the year. The very good performance of Oiltanking Terneuzen in 2012 was overshadowed by two contractor fatalities on a construction site (further information on page 72). 2001 Asia Pacific I n d i a Oiltanking Ghent showed a good performance in 2012. In order to meet the high demand for storage services, the terminal expanded its infrastructure. The first phase of the jetty extension at the Moervaart canal was completed; the second phase is scheduled to be finished in the third quarter of 2013. Owing to its flexibility and ability to meet its customers’ needs, Oiltanking Ghent was able to provide significantly more storage space for petroleum products. 1975 Cons tr uction wor k Europe › G h e n t › Te r n e u z e n O i lt a n k i n g E mp l oye e s 2 0 1 2 d iv i d e d b y r e g io n s Germany » timel ine 1996 At the same time, however, an ongoing uptrend in motorization in developing countries, economic recovery in some mature markets, and dramatically changing supply-demand imbalances across the globe fuelled demand for long-term infrastructure. Once again, Oiltanking Stolthaven Antwerp performed well in 2012 and was able to significantly increase its throughput of petroleum products, while throughput levels of chemicals were satisfactory. Further investments will be made to maintain the high asset quality of the terminal. With substantial expansions under construction, further structural growth will be seen. J o i n t V e n t u r e w i t h I n d i a n O i l C o r p. The storage industry experienced divergent trends in 2012, with different regions around the world facing their own sets of challenges. From a global perspective, continued backwardation in most products put a damper on demand for speculative storage. › A n t w e r p 1992 Oiltanking’s efforts were greatly rewarded by proven long-term customer loyalty, excellent occupancy rates, and the organic growth of its existing terminals – not to mention the successful acquisition of two large facilities. Europe in Singapore starts offerings in terms of quality, safety, and flexibility. 1989 Construction work of the terminal recent years and kept up the high standard of its service Oiltanking´s total tank storage capacity reached 20.2 million cbm and 5.3 tons of coal / petcoke by the end of 2012, spread across 73 terminals in 22 countries. of the Amsterdam terminal starts of Oiltanking GmbH Oiltanking continued to build on the strong foundation of Commissioning of the terminal › › Oiltanking 1 9 8 4 O i lta n k i n g H o u s t o n celebrates its tenth birthday Ta n k Sto ra ge Ac q ui si ti o n o f th e U.S. Uni t ed B u lk T erm i nal in Davant, USA Tank Storage -- Oiltanking 1972 Foundation 00: 38 » 00: 38 00: 39 Tank Storage -- Oiltanking Ta n k Sto ra ge › › Oiltanking Oiltanking continued to build on the strong foundation of recent years and kept up the high standard of its service offerings in terms of quality, safety, and flexibility. Linear time is the framework for all work Oiltanking’s p r o c e sefforts s e s . Fwere r o mgreatly p l a n nrewarded i n g a n by d cproven o n s t rlong-term u c t i o n tcustomer o loyalty, excellent occupancy rates, and the organic growth of its c o m m i s s i o n i n g , e v e r y n e w t e r m i n a l i s b u i l texisting terminals – not to mention the successful acquisition of two large facilities. on the pr inc iple of cause and effect, and thus makes time visible in the progress of the The storage industry experienced divergent trends in 2012, with different p rtheir o j e cown t . sets of challenges. From a global regions around the world facing perspective, continued backwardation in most products put a damper on demand for speculative storage. [ ]uptrend in motorization in developing At the same time, however, an ongoing countries, economic recovery in some mature markets, and dramatically changing supply-demand imbalances across the globe fuelled demand for long-term infrastructure. Europe Asia Pacific I n d i a Middle East & Africa North America Latin America T o t a l * e x c l . G e r m a n y * * e x c l . I n d i a Europe › A n t w e r p Once again, Oiltanking Stolthaven Antwerp performed well in 2012 and was able to significantly increase its throughput of petroleum products, while throughput levels of chemicals were satisfactory. Further investments will be made to maintain the high asset quality of the terminal. With substantial expansions under construction, further structural growth will be seen. › G h e n t Oiltanking Ghent showed a good performance in 2012. In order to meet the high demand for storage services, the terminal expanded its infrastructure. The first phase of the jetty extension at the Moervaart canal was completed; the second phase is scheduled to be finished in the third quarter of 2013. Owing to its flexibility and ability to meet its customers’ needs, Oiltanking Ghent was able to provide significantly more storage space for petroleum products. › Te r n e u z e n O i lt a n k i n g E mp l oye e s 2 0 1 2 d iv i d e d b y r e g io n s Germany Oiltanking´s total tank storage capacity reached 20.2 million cbm and 5.3 tons of coal / petcoke by the end of 2012, spread across 73 terminals in 22 countries. 5 . 0 % 1 3 .0 % * 6. 5 % * * 5 0.0 % 4. 5 % 1 2 .2 % 8 .8 % 4 ,7 9 4 * * * * * * f u l l y c o n s o l i d a t e d c o m p a n i e s a n d associated companies In 2012, the terminal exceeded the operational results of 2011 by far. To allow for further growth and on the basis of a long-term contract, additional tankage of 340,000 cbm is currently under construction and will be accomplished by the third quarter of 2013, despite some initial challenges early in the year. The very good performance of Oiltanking Terneuzen in 2012 was overshadowed by two contractor fatalities on a construction site (further information on page 72). 00: 41 Tank Storage -- Oiltanking C au sal 00: 40 [ ] Absolute time is a mathematical, measurable factor. Like the face of a clock, it neither has a beginning nor an end. It flows constantly and invar iably w ith no r elation to anything outside itself, thus giv ing tangible time a clear framewor k. 00: 43 Tank Storage -- Oiltanking › › Amsterdam Yet again, Oiltanking Amsterdam managed to safeguard its competitive edge in the market by providing outstanding assets and customer services. With a total storage capacity of 1.7 million cbm, Oiltanking Amsterdam plays a significant role in the logistics of the international oil markets. In 2012, the terminal finished the year with a very good result. The terminal continued to be a market leader in the ARA region in gasoline storage, blending, and jetty services. G e r m a ny In 2012, Oiltanking Germany performed very well in a tough market environment. One key reason for its result was the well-developed infrastructure – with 13 terminals and an overall capacity of 2.3 million cbm, Oiltanking Deutschland offers an excellent and well-positioned terminal network to its customers. › B u d a p e s t Oiltanking Hungary was able to improve its position in 2012 compared to 2011, with an increase in commercial occupancy and a higher throughput. This is definitely a success considering the country’s hard economic situation. › Ko t k a in million cbm [ 08 ] [ 10 ] Tankage Tankage under construction [ 11 ] 20.2 [ 09 ] 19.6 17.6 [ 07 ] 17.0 [ 06 ] 14.6 3.7 To t a l T a n k C a p a c i t y 2 0 0 6 - 2 0 1 2 12.4 ›› 11.9 00: 42 [ 12 ] In 2012, Oiltanking Sonmarin in Finland made progress by improving its capacity utilization further and increasing its throughput of petroleum products and chemicals. › Ta l l i n n In spite of the ongoing difficulties in importing and exporting products between Russia and Estonia caused by political tensions between the two countries, Oiltanking Tallinn performed well in terms of oil throughput. In 2012, the Tallinn terminal successfully launched its storage services for bunker oil and opened a third truck loading bay, making it an even more attractive storage terminal for customers. › C o p e n h a g e n In 2012, Oiltanking Copenhagen remained a strong partner for jet fuel storage and supplies, and managed to show a solid result. Moreover, the terminal increased its ancillary services and provided more logistic solutions for its customers. 00: 44 00: 45 Tank Storage -- Oiltanking › Malta Oiltanking Malta showed a strong financial performance in its 20 year of operation, thanks to several successful contract renewals and additional ancillary services that were offered to customers. The Malta terminal also finalized the construction and commissioning of a new tank, the expansion of the office building, and the LPG (liquefied petroleum gas) pipeline project. th › Va r n a In 2012, Oiltanking Bulgaria accomplished a good result. The terminal in Bulgaria continues to play a significant role for the regional chemical industry by linking it to the Black Sea chemical flows. North America › H o u s t o n 1655 1 656 1658 1659 Oiltanking Houston seized major opportunities driven by domestic crude supply changes and managed to achieve an excellent result in 2012. Looking ahead, the terminal’s geographic location, jetty capacities, and continuing development of its excellent pipeline connectivity provides Oiltanking Houston with significant opportunities. To meet increasing demand, 679,000 cbm of additional tankage currently under construction will be commissioned in the course of 2013. Unfortunately, an accident in which an employee of a welding contractor was killed and another one was injured casted a cloud over the operational achievements (further information on page 72). › B e au m o n t The terminal recorded very good operating results in 2012. The Beaumont terminal completed the expansion of its storage capacity and the most recent upgrading of its facility. Thanks to new customer relationships, the terminal also managed to diversify its product portfolio further. › Te x a s C i t y Oiltanking Texas City had another very good year. The terminal strengthened its position as a premier U S Gulf Coast chemical and ethanol storage facility. Looking ahead, the customer portfolio diversification is ongoing, and with its excellent rail connectivity the terminal is pursuing promising opportunities to further improve its well-established position. Swinging A t a p a r t i c u l a r p o i nt o f t h e sw i ng , the p e n du lu m tr igge rs the sw it c h o n t h e p endu lu m c lo c k ’s t i m e d is p l ay. I t obta in s th e dr ivi ng en er g y it needs f r o m a wei g ht , which tra n s f er s it s m ovem ent t o t h e ma i n wh eel t h r o u g h it s g rav it at io na l p u l l . 00: 47 Tank Storage -- Oiltanking › Port Neches For Oiltanking Port Neches, 2012 was an excellent year after accomplishing the construction of new storage tanks and pumps as well as a pipeline upgrade. The terminal satisfied a major customer’s logistic requirement resulting from the expansion of its refinery. › Joliet Latin America Argentina The Oiltanking Ebytem terminals in Argentina performed well in 2012, exceeding expectations. This was attributed to the high demand of crude storage services and an increase in the state-regulated pipeline tariff by the middle of the year. › Next to its storage and jetty facilities, the Joliet terminal provides railcar and tank truck services. Although facing difficult market circumstances, it is positioned to extend its rail car services to the “rail by crude” market. in million t [ 08 ] [ 09 ] [ 10 ] [ 11 ] 164.1 [ 07 ] 148.5 [ 06 ] 145.9 6.6 Group Throughput 2006-2012 135.7 › Corpus Christi ›› 122.8 Oiltanking’s inroads into the bulk handling sector made a major step ahead in June 2012 when it acquired U.S. United Bulk Terminal in Davant, Louisiana, one of the largest export terminals for US coal and petroleum coke. With this strategic acquisition, Oiltanking’s dry bulk division now has a solid platform for international growth. 116.6 › D ava n t 126.0 00: 46 The petroleum coke handling joint venture, Oiltanking Dupré, lost its operations in St. Croix, US Virgin Islands, when its client closed down the refinery. The joint venture’s operations in Corpus Christi, Texas were continued successfully, enlarging its customer portfolio. Liquids Dry Bulk [ 12 ] 00: 48 00: 49 Tank Storage -- Oiltanking 1742 › 1743 1744 1746 Brazil In 2012, Oiltanking Terminais achieved exceptionally good results. The positive reputation of Oiltanking in Brazil, and the multi-product service portfolio make the terminal in Vitória an attractive partner for customers. › Peru The Oiltanking companies in Peru had a sound year. Their good position in the market, reliable operations, and ongoing expansions resulted in a better performance in 2012 than expected. › Colombia Early bloomers Th e flora l c loc k c ap it alizes on the fa c t that eve ry p la nt ha s its own b iorhy th m a n d op ens a n d c lose s its flowe rs at p a r ti c u la r ti m e s of the day. Th e fi rst c loc k of its ki n d wa s p rodu c e d i n th e b ot anical gardens i n Up p sa la , Swe de n . Oiltanking Colombia managed to keep operating results at a stable level. At the same time, it saw the first stage of its expansion plan concluded, including the construction of three new tanks and one truck loading rack. The extra storage space boosted the terminal’s operations, allowing Oiltanking Colombia to offer storage services for petroleum products and win new customers. › Panama The year 2012 was a positive year for Oiltanking Panama. With its new truck loading facility, which was finished ahead of schedule, the terminal in Colón is now in an excellent commercial position, enabling the further expansion plans to get underway. These will go on until early 2015. Middle East Oman The year 2012 was a commercially strong year for Oiltanking Odfjell Terminals Oman. New chemical storage capacity increased the attractiveness of the geographically well positioned Sohar terminal further. › › D u b a i After the terminal expansion in 2011, the Star Energy Oiltanking terminal in Jebel Ali kept on operating close to full capacity, resulting again in an excellent financial performance in 2012. As the only independent terminal in the region, Star Energy Oiltanking distinguishes itself through its independence and excellent asset flexibility. 00:50 00:51 Tank Storage -- Oiltanking India With the development of exciting new business opportunities and the completion of several projects, IOT Infrastructure & Energy Services (IOT) can look back on an eventful year in 2012. › Te r m i n a l l i n g Asia › S i n g a p o r e O i l Oiltanking Singapore achieved strong results in 2012 by maintaining a very high occupancy rate and renewing several long-term customer contracts. Customer loyalty is achieved through its flexible high-quality assets and customized services. The IOT terminalling division achieved notable results in 2012, with capacity utilization on an upward trend. In terms of new business, the IOT terminalling division successfully signed a deal with a newly built refinery for naphtha flows, concluded commercial negotiations for a common user terminal in Raipur, a new concept in India with huge potential. This business area was also able to close a two-year continuation of the O&M contract (Operation & Maintenance) for the jetty of Bharat Petroleum in the port of Mumbai. Recognizing the important role of Singapore as a key trading hub in Asia, Oiltanking acquired the Helios Terminal on Jurong Island, in October 2012, with an effective date for the takeover of December 31, 2012. Commissioned in 2008, it is a purpose-built fuel oil storage and blending facility with a total capacity of 503,000 cbm. The acquisition will strengthen Oiltanking’s market position for petroleum products further in Singapore and Southeast Asia. › Engineering, Procurement, and Construction (EPC) › S i n g a p o r e C h e m i c a l Despite a strong competition the year 2012 marked another dynamic year for IOT‘s EPC business. Some of the past year’s highlights were the successful completion of the coker plant in Guwahati, and winning the first EPC contract for solid handling and bulk storage facilities for the joint venture Katoen Natie IOT Logistics at Bharuch, in the state of Gujarat. Looking ahead, the EPC business environment is expected to remain challenging. Later than planned, IOT Utkal will achieve the completion of the Paradip crude terminal and the product terminal for the refinery as the commissioning of the refinery is extremely delayed. Taken together, these facilities have a capacity of 1.5 million cbm and are built on a build-own-operate-transfer (BOOT) basis. › Upstream Services A full suite of drilling services in North America, Russia, Kazakhstan, and India offers IOT via its subsidiary Newsco. Newsco’s services in this field currently include directional drilling, developing sensors for measurement while drilling, production of mud drilling motors, as well as seismic services. In 2012, Oiltanking Odfjell Terminal Singapore performed well as a result of its favorable position in the chemical market. This performance was supported by rising demand for chemical feedstock and products in the region. The terminal again recorded a very high commercial occupancy, which was in line with the approach to demonstrate its value-adding capabilities. 00:52 00:53 Tank Storage -- Oiltanking › Nanjing Oiltanking Nanjing significantly improved its operational results compared to 2011, but still found itself facing certain challenges. In spite of the growth in its commercial occupancy rate, the Nanjing terminal had to contend with a considerable delay to its rail permit, which limited its operational flexibility, but now the permit is in place and rail cars are being handled. Also the 60,000 cbm of storage capacity expansion and the new jetty made good progress. › D aya B ay While Oiltanking Daya Bay’s commercial occupancy gained momentum in 2012 following the previous year’s expansion in capacity, the terminal did not fully attain its projected results. Nonetheless, the terminal’s outlook is positive owing to its geographic position and ongoing infrastructural development. 1878 1879 1 881 1882 › Merak With the deregulation of the domestic market still not in sight and limited trading opportunities, it was a challenging year for Oiltanking Merak. The team expanded its service portfolio by successfully launching a consultancy project on the construction and operation of a terminal for a customer. Oiltanking Merak continues to believe in the promising market potential. Outlook In the years to come, Oiltanking will proceed with its controlled growth, geographically, by segment, and also through capacity expansion at existing sites. Decorative time display A wr i stwatch is wor n w ith th e a i d of a strap , wh i c h g ive s it a ke y a dva nta g e over the pocket watch – th e p ossi b i lity to te ll th e ti m e ha n ds-fre e . Be si de s th e functionality, n owa day s th e mate r i a l a n d de si g n of th e watc h a lso play a major r ole. 00:55 Aviation Fuelling -- Skytanking Time alters the angle Av iat ion Fu e l l in g ›› Skytanking the future In the last years, Skytanking developed dynamically, and in Europe it even became one of the leading independent into-plane fuelling companies. tomorrow planning d e a s Air Airline industry profitability in 2012 is forecast by the IInternational Transport Association (IATA) to be lower than 2011, and well down from the highs of 2010, as airlines battle persistently high jet fuel prices and sluggish t r a d i teconomic ion growth. Although passenger numbers are increasing, cargo has the past been weak throughout the year and these trends have been reflected in experience volume throughput, particularly in Skytanking‘s key markets in Europe and North America. yesterday The volume of jet fuel handled by Skytanking in 2012 remained stable as new locations offset depressed volumes elsewhere. Skytanking now fuels around 1.6 million aircraft per year, which works out to one aircraft every 20 seconds. Vo l u m e h a n d l e d 2 0 0 6 - 2 0 1 2 in million l I n d i a Middle East & Africa North America T o t a l 1,289 ** [ 06 ] [ 07 ] [ 08 ] [ 09 ] 11,840 8,566 Europe 1 0. 1 % 4 3 . 2 % * 1 6.6 % 2 . 2 % 2 7 . 9 % 7,665 Germany 6,999 S k y t a n k i n g E mp l oye e s 2 0 1 2 d iv i d e d b y r e g io n s [ 10 ] 15,021 ›› 15,035 However, its growth rate slowed down in 2012 compared with the previous two years, due to general air traffic slowdown on the back of a recessive market environment. Nonetheless, Skytanking was able to increase its volumes in 2012. By the end of the year, Skytanking had 54 locations; six of them were added to its network. Two of them, Frankfurt and London Gatwick, are among the ten busiest airports in Europe. 5,719 00:54 [ 11 ] [ 12 ] Africa Asia * e x c l . G e r m a n y * * f u l l y c o n s o l i d a t e d c o m p a n i e s a n d a s s o c i a t e d c o m p a n i e s North America Europe the moment today the here and the present now 00:55 Aviation Fuelling -- Skytanking Av iat ion Fu e l l in g ›› Skytanking In the last years, Skytanking developed dynamically, and However, its growth rate slowed down in 2012 compared with the previous two years, due to general air traffic slowdown on the back of a recessive market environment. Nonetheless, Skytanking was able to increase its volumes in 2012. By the end of the year, Skytanking had 54 locations; six of them were added to its network. Two of them, Frankfurt and London Gatwick, are among the ten busiest airports in Europe. Time plays a spec ial role in airc raft refuelling a n d i s o f t e n a s c a r c e c o m m o d i t y. A i r c r a f t o n ly h av e The volume of jet fuel handled by Skytanking in 2012 remained stable as new locations offset depressed volumes elsewhere. Skytanking now fuels around 1.6 million aircraft per year, which works out to one aircraft every 20 seconds. ›› Vo l u m e h a n d l e d 2 0 0 6 - 2 0 1 2 in million l S k y t a n k i n g E mp l oye e s 2 0 1 2 d iv i d e d b y r e g io n s T o t a l [ ] 1,289 ** [ 06 ] [ 07 ] Africa Asia * e x c l . G e r m a n y * * f u l l y c o n s o l i d a t e d c o m p a n i e s a n d a s s o c i a t e d c o m p a n i e s North America Europe [ 08 ] 8,566 4 3 . 2 % * 1 6.6 % I n d i a m i nu t e counts – after all, even the slightest delay Middle East & Africa 2 . 2 % c o s t s m o n e y. 2 7 . 9 % North America Europe the operation has to be a well-oiled process. Every 6,999 m asnm y a l l , w h i c h m e1a 0.n1s % r e f u e l l i n g u s u a l l y i s r e l a t i vGee rl y 7,665 t h e i r n e x t d e s t i n a t i o n . C o n s e q u e n t l y, t h e w i n d o w f o r [ 09 ] 11,840 a s h o r t t u r n a r o u n d b e f o r e t h e y h ave t o h e a d o n t o [ 10 ] 15,021 into-plane fuelling companies. Airline industry profitability in 2012 is forecast by the International Air Transport Association (IATA) to be lower than 2011, and well down from the highs of 2010, as airlines battle persistently high jet fuel prices and sluggish economic growth. Although passenger numbers are increasing, cargo has been weak throughout the year and these trends have been reflected in volume throughput, particularly in Skytanking‘s key markets in Europe and North America. 15,035 in Europe it even became one of the leading independent 5,719 00:54 [ 11 ] [ 12 ] 00:57 Aviation Fuelling -- Skytanking R e lat ive 00:56 [ ] T he fact that physical pr ocesses take place mor e slowly in a mov ing system is called time dilation. If the delay in the pr ocesses is completely unifor m, we talk of a deceleration of the passage of time. T his r ender s time r elative to the speed of the system in which it elapses. 00:58 00:59 Aviation Fuelling -- Skytanking 1839 1840 Europe › G e r m a ny, A u s t r i a , Sw i t z e r l a n d Skytanking ASIG enjoyed higher volumes in both Munich and Vienna, while Skytanking Stuttgart again increased the size of its into-plane business to become the largest service provider at Stuttgart Airport. Skytanking‘s plans to enter new airports in Germany enjoyed mixed success. The ongoing delays to the opening of the Berlin Brandenburg International Airport meant Skytanking had to abandon its planned start-up as one of the two intoplane operators at the new airport at a significant loss. On a more positive note, Skytanking was able to commence business in Frankfurt towards the end of 2012, and become the third into-plane operator at Germany‘s largest airport. Switzerland delivered another solid performance due to the opening of a new hydrant at Zurich airport which boosted volumes. › I t a ly The weakness of the Italian economy resulted in significant reductions in air traffic at the five airports where Skytanking S.R.L. provides fuel storage and into-plane services. The impact on throughput volume and revenue was largely counterbalanced by improvements in operational productivity and cost-control programs. › United Kingdom North Air, Skytanking‘s joint venture with BP in the UK, added London Gatwick as an operating location in August and, at the end of the year, four airports in the Highlands of Scotland. Results were in line with expectations. › France Skytanking renewed its into-plane contract and added another large customer at Paris Charles de Gaulle. It was the first year of operations for the storage and into-plane businesses that Skytanking took over at the airports of Nice and Bordeaux. Results were mixed but generally positive. In a further development, Skytanking signed a “Delegation of Public Service” contract with Aéroports de la Côte d ‘ Azur for the financing, construction, and operation of a new aviation fuel storage facility for Nice Airport. Construction is expected to start in 2014, and the completed facility will be operated by Skytanking for a period of 30 years. 1842 1843 The time in numbers No matter wh e th e r th e i r i n n e r worki n g s a re a nalogue or digital, th e fa c t that th e y sh ow th e ti m e in number s is what g ive s th e di g ita l c loc k its name. Th e di sp lay s of th e e a rli e st e x a mples mostly consisted of p late s or sp lit-flap s b e fore L ED or LC di sp lay s a rr ive d on th e scene. 00:60 00:61 Aviation Fuelling -- Skytanking › USA B e l g iu m Skytanking N. V. in Brussels had a steady year on the back of an increased market share and solid engineering business, while Ostend benefitted from marginal improvements in cargo traffic. US airlines continued to cut capacity in the face of rising jet fuel costs and uncertain demand. Despite this unpromising background, Skytanking USA had a good year, with the first full year of operations at Milwaukee airport and the maintenance of military fuel storage facilities making up for volumes elsewhere. India In Bangalore, Indian Oil Skytanking ’ s (IOSL) West Apron hydrant extension project was finalized and commissioned by the end of the year, and will enter into service during the first quarter of 2013. Jet fuel throughput continued to grow in Bangalore owing to new services offered by international airlines and despite another difficult year for some domestic airlines. 1917 1918 1920 1921 1922 Delhi saw a contraction in aviation activity at Delhi International Airport, with domestic and international carriers cutting flights in 2012. This resulted in a reduction in total throughput for IOSL, but overall the company results were above 2011. Africa Skytanking Calulo has a contract to operate the airport fuel facility and provide into-plane fuelling services at Durban King Shaka International Airport. While the throughput volume improved slightly in 2012, it is still below the airport company forecasts. As a consequence, the result was below expectations. Outlook Exact time measurement W hat set s q u a r t z c lo c ks apar t is th e ir high p re c is ion . A q u a r t z c r y st a l i s ma de to os c il l ate , thus ge n e rat i ng a c o n st a nt , u ni f o r m c lock p ul s e f rom which s e con d i mp u l ses c a n b e d e du ce d ba s e d on f re q ue n c y div i sio n . As in previous years, the development of jet fuel prices and the prospects for sustained economic growth will drive the fortunes of the global aviation industry during 2013. However, the structural developments in the market for aviation fuelling services will continue to have a positive impact on Skytanking‘s growth. of energy supply. Marquard & Bahls has been engaged in different areas of renewable energies through its subsidiaries since the middle of the nineties to explore the market potential. Biogas Stronger together – Marquard & Bahls’ recent campaign also underpinned Mabagas’ activities in 2012. A prime example of this was how Mabanaft managed to meet its biofuel quota obligation in part through bio-CNG (compressed natural gas) from Mabagas after the latter was certified as a biomethane trader. In addition, the first nine bio-CNG fuel pumps have been opened at OIL! service stations in Germany. In keeping with the Mabagas philosophy, the biomethane used stems exclusively from waste material. The acquisition, subsequent reorganization, and technical modification of the first waste-to-biogas plant of Mabagas were successfully concluded in Bardowick, Germany. The plant has a processing capacity of 36,500 tons per annum, from which it produces approximately two megawatts of electricity and feeds it into the grid. In conjunction with its joint venture partner IOT Infrastructure & Energy Services, IOT Mabagas oversaw the completion of the first biogas plant in Namakkal, in the federal state Tamil Nadu, India. It was commissioned just in time to achieve its grid supply goals for 2012. With dried poultry manure and residues from the agriculture, again energy is generated exclusively from waste material. Carbon Trade Since the end of 2009, Mabanaft Carbon has been developing climate protection projects in accordance with the United Nations Kyoto Protocol. In this context, a remarkable product portfolio has been developed during the last years. The project activities in the field of renewable energies and energy efficiency are primarily situated in Latin America, South Africa, Kenya, India, and Vietnam. 00:63 Mabanaft Carbon‘s stock exchange trading with CO2 certificates was mainly intended for optimizing the portfolio and for risk protection. Due to the pressure on the carbon trade market and erratic price movements, the focus from now on will be on managing and marketing the project portfolio. Wo o d P e l l e t s The wood pellet trading activities, which were integrated into Mabanaft Deutschland two years ago, showed stable performance. Sales volumes remained the same as in the previous year. In close cooperation with reliable production partners, continuous supply could be guaranteed despite c h a n gshortages. e growth renewal temporary biological time aging transience grow th t r a n s i e n c e change renewal withering perceived time withering perceived time renewal aging | | | | | | | | | | | body For years, renewable energies have been a growing part of time |||||||||||||||| › › Mabagas |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| b eat Re newa ble En e r gie s clock | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Renewable Energies -- Mabagas I nve s tm e nt i n t h e future 00:62 [ ] r e n ewa l change grow th maturing perceived time In th e lon g ru n , th e i n c re a si n g g lob a l e n e rg y de ma nd can only b e sati sfi e d vi a a b a la n c e d m i x of fossi l a n d re n ewa b le e n e rg i es. Renewable e n e rg i e s a lre a dy p lay a ke y role i n th i s re sp e c t today. › › Mabagas For years, renewable energies have been a growing part of energy supply. Marquard & Bahls has been engaged in different areas of renewable energies through its subsidiaries since the middle of the nineties to explore the market potential. Biogas Stronger together – Marquard & Bahls’ recent campaign also underpinned Ren e w a b l eactivities e n e r g in i e s2012. a r e As prime till in t h e i rof this was how Mabanaft Mabagas’ example cycles [ ] i n fmanaged a n c y, b utot meet t h e y its h av e s t equota a d i lyobligation g r o w n in part through bio-CNG biofuel i n (compressed i m p o r t a n cnatural e s i n gas) c e t from h e eMabagas n e r g y safter h i f tthe . latter was certified as a biomethane trader. In addition, the first nine bio-CNG fuel pumps have been However, their further development opened at OIL! service stations in Germany. In keeping with the Mabagas will still take some time – time we philosophy, the biomethane used stems exclusively from waste material. i nv e s t t o s a f e g u a r d o u r e n e r g y s u p p ly i n The t h e acquisition, f u t u r e , t subsequent oo. reorganization, and technical modification of the first waste-to-biogas plant of Mabagas were successfully concluded in Bardowick, Germany. The plant has a processing capacity of 36,500 tons per annum, from which it produces approximately two megawatts of electricity and feeds it into the grid. In conjunction with its joint venture partner IOT Infrastructure & Energy Services, IOT Mabagas oversaw the completion of the first biogas plant in Namakkal, in the federal state Tamil Nadu, India. It was commissioned just in time to achieve its grid supply goals for 2012. With dried poultry manure and residues from the agriculture, again energy is generated exclusively from waste material. Carbon Trade Since the end of 2009, Mabanaft Carbon has been developing climate protection projects in accordance with the United Nations Kyoto Protocol. In this context, a remarkable product portfolio has been developed during the last years. The project activities in the field of renewable energies and energy efficiency are primarily situated in Latin America, South Africa, Kenya, India, and Vietnam. 00:63 Mabanaft Carbon‘s stock exchange trading with CO2 certificates was mainly intended for optimizing the portfolio and for risk protection. Due to the pressure on the carbon trade market and erratic price movements, the focus from now on will be on managing and marketing the project portfolio. Wo o d P e l l e t s The wood pellet trading activities, which were integrated into Mabanaft Deutschland two years ago, showed stable performance. Sales volumes remained the same as in the previous year. In close cooperation with reliable production partners, continuous supply could be guaranteed despite temporary shortages. I nve s tm e nt i n t h e future Re newa ble En e r gie s || | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Renewable Energies -- Mabagas ||||||||||||||||||||||||||||||||||||| 00:62 [ ] In th e lon g ru n , th e i n c re a si n g g lob a l e n e rg y de ma nd can only b e sati sfi e d vi a a b a la n c e d m i x of fossi l a n d re n ewa b le e n e rg i es. Renewable e n e rg i e s a lre a dy p lay a ke y role i n th i s re sp e c t today. 00:65 Renewable Energies -- Mabagas C hange 00:64 [ ] Our most direct perception of time is that of its biological components. We feel the change in our bodies, perceptibly revealing the effects of time to us and making it our constant companion. 00:66 00:67 Gas Supply -- natGAS Ga s Supply › › natGAS 2012 was another challenging year for the entire gas industry. While 2011 was still shaped by price reductions due to pressure from the big import companies, the volume oversupply decreased last year. However, the market did not return to the previous margin level. This was due to the increasing number of competitors that ventured a market entrance and the associated rise in price transparency and liquidity. That enabled all market participants to stock up on the necessary amount of gas at competitive prices at virtually any time. Moreover, flexible contracts were only offered with considerable markups compared to standard products, which led to both commercial customers and public utilities increasingly being able to satisfy their demands with structured gas supply. In this challenging environment, natGAS managed to extend its business to over 90 TWh (energy equivalent to 7.6 million tons of gasoil) and a turnover of almost 2.5 billion euros, and concluding the 2012 financial year with a profit. This shows that the company has established itself on the German natural gas market as one of the leading independent market participants and confirms to Marquard & Bahls, the second-largest shareholder, that the company’s customer and service-oriented business model is well tailored to the market needs. The rising number of contract extensions is evidence of the customers’ trust in the company – a development that proves that natGAS’ strategy of progressively relying on service orientation and customized solutions is the right one. The range of individually tailored solutions also made natGAS the preferred partner for an increasing number of major international customers for their transnational gas supply. natGAS also laid the foundations to start supplying them with electricity as of 2013. In doing so, natGAS is accommodating the wish of many customers to receive gas and electricity from a single source without missing the high service quality the company is offering. 19 30 1932 1933 All wound up A n aut o mat i c wat c h i s op e rate d by a me cha n i sm , i n si de wh i c h a r o t o r t ra n sf er s th e we a re r’s k in et i c en er g y t o a sp r i ng , wh i c h i s thus wou n d up aut o mat i c a l ly l it t le b y l it t le. 1934 The continuing internationalization of the business is only logical to enable the company to offer international customers an optimum service, too. Today, natGAS is already active in Germany, Belgium, Austria, Switzerland, and France. 00:68 00:69 Quality Management -- GMA Q ua lit y M a na ge m e nt ›› GMA The range of services offered by GMA – Gesellschaft für Mineralöl-Analytik und Qualitätsmanagement – includes the analysis of fossil and biogenious fuels carried out in its own accredited laboratory in Frankfurt, as well as consulting services in technical questions related to utilization. Moreover, the company plays an active role in the further development of product standards. The services also focus on giving advice regarding fuel additives and developing customized solutions. Because HVO (hydrotreated vegetable oil) is becoming more and more popular on the market, owing to its good physical and chemical properties, the GMA laboratory also performed analyses of this product and gave blending recommendations for middle distillates in compliance with all quality guidelines. Despite strong competition, the company succeeded in keeping its market share in the additive business stable again in 2012. In order to secure the future viability of heating oil, extensive tests with various fuel mixtures are carried out within the industry. In the past year, GMA also became partner to a research project that involves international oil companies, manufacturers of heating oil systems, and leading fuel institutes, among others. For this project, GMA carries out the entire laboratory analysis in relation to examining the storage stability of varying heating oil / FAME blends. Thanks to its many years of experience and high level of precision in testing of heating oil marker (red dye and solvent yellow 124), GMA could enormously widen its customer base. 1944 1 94 5 1 9 47 1948 1949 Highly frequented In th e transition between two e n e rg y state s, atom s g ive off e x tre m e ly c o nstant e le c troma g n e ti c wave s of a p a r ti c u la r fr equency or absor b th e m . Th i s dr ive s th e m e c ha n i sm a n d makes it the m ost p re c i se c loc k i n th e world. 00:70 00:71 Event time ›› Pace ofC llife o c k t i m e Social time Point in time Time perception Sense of time T i m e Free r hy t h m Time rules P u n c t u a l i t y time › › › › ››› h o u r n a › › › › › › › ››››››› ››››››› ›› › › ››› t o a n ››› n s › › › S Zl oewi t ma loi›t›t›e›i››or››n›››››››››››››››››››› e› › ZT ei mi tel loessi sg nk e si ts Psychologie zeit y der P syc ho lo g o f t i m › › › ›t›t›iem › › W a i t i n g › Wa r › › z eei tT i m e c u lt u r e usr s › b ee ho ZT iemiZeitbegriffe e t ü r s f s l u › exc AA › ›ll›t›t›ee›r›rnW›na›aastttievi ovefeZt i etmiietm e › › › E r a s Time con cepts › Z e i t v› e› r s c h w e n d u n g ››› ›› ›› . Perception of time 00:71 Ge r many 00:70 d e b b ud t o n yl l a n o i t i d a r t s i e m i T d r a d n a t S n a i d n I si yrtnuoc eht sA .gnihton rof ”emiT gnihctertS naidnI“ , s n a i d n I f o t o l a r o f t u o n u r t o n s e o d e m i t , m s i ud n i H y b d e c n e ul f n i .htriber dna htaed fo elcri c lanrete na ni flesti staeper tub d n a t r a p e b n a c s e m i t g n i t i aw d n a s e n i l d a e d o t s ya l e d o S aidnI . w o r r o m o t d n a ,y a d o t ,y a d r e t s e y s n a e m ” l a k “ d r o w i d n i H e h T y .means es early. [ ] e hGerman t n i y l l a i c epunct p s e , r eualit vewo H a i d n I n i teurning f i l s s e n i sup u b five f o l e cminut rap r onview r bo r g . y l s u o m r o n e d e g n a h c s a h n o i t a u t i s s i h t ,y G meor m n oa nc ep g d e c a r b m e s a h y h p a r g o m e d g n u o y e vi t c a d n a e r a wa y l l a b o l g e h T . m e h German t o t g n i r epunctuality h d a d n a s e nisi l dliteral a e d t cand i r t s faomatter t p e c n oof c ecourtesy. ht Tasks are completed chronologically. Decisions need to be well thought out and thus take time. Reliability and stability are e gcherished a p a g n i nvalues, r u t n aso h tlong-term e r o m g ncontracts i h t o n s i and htaeD Event time ›› Pace ofC llife o c k t i m e Social time Point in time partnerships are preferred. . e f i l f o ko o b e h t n i [ ] Every culture has its own unique p e r cset e p of t i otemporal n fingerprints. To know a people Free time is to know the time values P u n cby. tuality Time rules live they Sense of time T i m e T i m e c u lt u r e r hy t h m yl a t I Jeremy Rifkin U SA Time nahK tayanI tarzaH ] [ brevorp nailatI [ ] T ime is money. .y a d a n i t l i u b t ‘ n s a w e m o R American proverb Americans live in. s y the and a where yn a m n i now, emit yojne snailatI and – “ atime t i v eis c l oinextricably d” e h t s i o s tlinked u b t n a to t r ofinancial p m i e r a s easpects. l ud e h c s e m i T In business l a e m life, e n i fschedules a r o a r e p oare n a binding f o y t s e j aagreements m e h t g n i y oand j n e punctuality is expected. Quick efficient are striven for, .eniw e n i f decisions y l l a u q e n aand yb d e i n a p m osolutions cca and the. saim money. p o t sise to m i save t , s e stime a c e s eand h t ntherefore I As the k c ufocus t s n e hiswvery s s a pmuch o t s mon e e sthe r e vpresent, e n e m i t short-term s a e r e h W agreements s s a p o and t s m contracts e e s e m i t rare o m par a j c ifor f f a rthe t n acourse. moR a ni . s m o o l e n i l d a e d a n e hw yl k c i u q o o t 00:70 00:71 “Indian Stretching Time” for nothing. As the country is yn a m r e G Indian Standard Time is traditionally not dubbed 12 influenced by Hinduism, time does not run out for a lot of Indians, India but repeats itself in an eternal circle of death and rebirth. The Hindi word “kal” means yesterday, today, and tomorrow. So delays to deadlines and waiting times can be part and . y l r a e s e t u nparcel i m e vof i f business p u g n i nlife r u t in s nIndia. a e m However, ytilautcn u p n a m rine Gthe ] especially 3 9 6 [ 12 b r e v o r peconomy, namreG growing this situation has changed enormously. The globally aware and active young demography has embraced 9 strict .y s e t r uthe o c f concept o r e t t a mof ad n a l adeadlines r e t i l s i y t i land a u t cadhering n u p n a m to r e Gthem. 3 l l e w e b o t d e e n s n o i s i c e D .y l l a c i g o l o n o r h c d e t e l p m o c e r a s k s a T e r a y t i l i b a t s d n a y t i l i b a i l e R . e m i t ek a t s uh t d n a t u o t h g u o h t 6 dn a r tth n oing c m rm eto - grneo lthan o s , s etu u l arvning dehsa i r epage hc D e at ha isst cno Event time ›› Pace ofC llife o c k t i m e Social time P o] i[n itn t ih enb o ok t i om er e f.e r p e r a s pi h s r e n t r a p . fd elrife Time perception Sense of time T i m e Hazrat Inayat Khan r hy t h m Time rules P u n c t u a l i t y I taly .y e n o m s i e m i T Ro m e was n‘ t bu ilt in a day. brevorp naciremA 12 3 9 AS U ] [ T i m e c u lt u r e Free time 6 12 [ ] 9 Italian proverb , w o n in d nmany a e r e hways. e h t n i e vi l s n a c i r e m A Italians enjoy time 3 6 . s t c e p s a l aare i c nimportant a n i f o t d e kbut n i l yso lba r t x e”dolce n i s i evita“ m i t d –n a Time schedules isc ithe y t i l a u t c n u p denjoying n a s t n e mthe e e r majesty g a g n i d nof i b an e r aopera s e l u dor e h casfine , e f i l meal ssenisub nI , r o f n e vi r t s e r a s n o i t u los tnei ciffe d n aan s nequally o i s i c e d fine kciuQ .detcepxe si accompanied by wine. .y e n o m e r o f e r e hIn t dthese n a e mcases, i t e v a stime o t s istops. mia eht dna s t n e m e e r g a m rWhereas e t - t r o h s time , t n e s enever r p e h tseems no hcu y r e vwhen s i s u cstuck of eht sA tompass r u o c e htraffic t r o f r ajam p e ror a stime t c a r t nseems o c d n ato pass in .ae sRoman too quickly when a deadline looms. Every additional clock hand i n c r e a s e s t h e p a c e o f l i f e o f a s o c i e t y. 00:71 B razi l 00:70 acirfA htuoS . a c i r f A h t u o S n i s e i r av e m i t f o t p e c n o c e h T t c i r t s a ,y l s u o i r e s y r e v n e k a t e r a s e n i l d a e d t c e j o r p e l i h W [ ] Hast e . is ion. e l bti he x e l fenemy n i d e m e eof d sper i s e fl uect deh cs emit ot hcaorppa n perho tv eorsb d n A m o r f g n i h t y n a n a e m n a c ” w o n , w oBnr “a zdi rl ioaw .” y a d g n i w o l l o f e h t “ o t ” r u o h n a n i “ r o ” y l e t a i d e m m i “ another tBrazil n e m t iis mm o c m r i fcountry a s i , r e vwith e w o ha,”more w o n “ flexible r a e l c A approach to time..yFixed begmore guidelines l t n a t stimes n i e n otend d e b to lliw nihtem o s t a h t than binding commitments. The Brazilian pace of life is commonly regarded as laid-back and longer waiting times are simply a fact of life. ›› Pace ofC llife o c k t i m e Social time Time perception Anyone who wants something k c o l c e h tfrom s n a someone e p o r u E eelse, v a g however, doG should be. e punctual, m i t s n aas c i ranything f A d n a else is perceived as impolite and arrogant. Event time brevorp nacirfA T i m e c u lt u r e Free time r hy t h m Time rules P u n c t u a l i t y detinU setarimE barA Sense of time T i m e [ ] China Point in time ] [ .ssenippah ot yek eht si ecneitaP brevorp cibarA I f you want t o be q uick, go slowly. C h i n e sreo fp rnoov m erm b ocnu With every journey in a different culture area we enter a new culture of time. [ ] t o n s i t i , d l r ow b ar A e h t n I stseug detcepxenu ro sgniteem ssenisub ni nekat eb ot sllac enohp e c n e In d e cChina, e r p s e kpersonal a t d n a s utime t a t s is h gnot i h akept syojn e yl i m a f e h T . d e t e e r g e b o t strictly sno s a e r working y l i m a f r otime. f e t a lIn g nfact, i e b othe s , s rChinese e t t a m s soften e n i s u b r evo separate from mendeavor o r f e l p o e to p ecombine k a m s s u fbusiness dna etsaH . e tprivate i l o p m i sactivities a d e d r a g eand r ton si and w o n k As o t ttime e g o tise m i t eregarded h t g n i k a Tas.yar acorner w e l c r ito c lbe a r ucut, t l u c si h t relationships. not f o t r a p tand n a t rcontract o p m i n a signings s u h t s i t aare h c doften n a r equite h t o h clengthy. ae negotiations .sn o i t order a i t o g eof n dthe n a day. s n o i tPunctuality, aler ssenisub Patience is the however, is expected and tardiness taken as an insult. 00:70 00:71 lizarB So ut h Afr i c a S t a rt The concept of time varies in South Africa. While project deadlines are taken very seriously, a strict ] [ oitcefrep o y m e ninflexible. e eht si etsaH approach to time. nschedules is fdeemed And bso r e vthe o r p word nailiza rB “now, now” can mean anything from “immediately” or “in an hour” to “ the following day”. h c a o r p p a eAl bclear i x e l f “now”, e r o m ahowever, h t i w y r t nisuao cfirm r e h tcommitment ona si lizarB g n i d n i b n a h t s ethat n i l e dsomething i u g e r o m ewill b o t be d n edone t s e minstantly. it dexiF .emit ot d e d r ag e r yl n o m m o c s i e f i l f o e c a p n a i l i z a r B e h T . s t n e m t i m m o c . e f i l f o t c a f a yl p m i s e r a s e m i t g n i t i aw r e g n o l d n a k c a b - d i a l s a Event time ›› Pace ofC llife o c k t i m e Social time oe s ans m o r fth gn em reompe ei hc tlo c ko s s t n a w o h w e n o y n A P o] i[,nr evtGewoodihgave n, e s l eteEuniom d e v i e c r e p s i e s l e gand n i h t yAfr n a ic s aans , l a u ttim cnup e .e b d l u o h s Time perception . tn ag o r r a d n a e ti lo pm i s a African proverb Sense of time T i m e r hy t h m Time rules P u n c t u a l i t y anihC P atie nc e is th e ke y to happine s s . ] [ T i m e c u lt u r e Free time United A rab Emirates [ ] Arabic proverb .y l w o l s o g , k c i u q e b o t t n a w u o y f I b r e v o r pfor esenihC In the Arab world, it is not uncommon phone calls to be taken in business meetings or unexpected guests to be greeted. The family high y l t c i renjoys t s t p e kat o n s i status e m i t l aand n o s rtakes e p , a nprecedence ihC nI over business family n e t f o e smatters, e n i h C e hso t , tbeing c a f n Ilate . e m for it gn i k r o w reasons morf etarapes is not d nregarded a s e i t i v i t cas a eimpolite. t a v i r p d nHaste a s s e nand i s u bfuss e n i bmake m o c opeople t r o v a e from dne this get cultural , t u c e b ocircle t r e n rwary. o c a s aTaking d e d r a gthe e r ttime o n s ito em i t sto A .know s p i h s n o i t al e r each .y h t g n e l e tother i u q n eand t f o echat r a s gisn ithus n g i s an t c aimportant r t n o c d n a spart n o i t of aitogen business ,r evewo h ,y t i l a u t crelations n u P .y a d and e h t fnegotiations. o redro eht si ecneitaP .tlusni na sa nekat ssenidrat dna detcepxe si End 00:70 00:71 Event time ›› Pace ofC llife time o c k t i m e Social » Point in time T i m e p e r c e p t i o n Good cooperation Sense of time T i m e – worldwide Free time r hy t h m Time rules P u n c t u a l i t y N ot e o n o u r ow n b eha l f T h e time con ce p ts f r o m di f f er ent c u lt u r es p r esent ed h er e do n o t con s titut e a ny def i n it e t y p ec a st i ng o f t h e ent i r e p o p u l at io n of a cou ntr y o r r eg io n . T h ey m er ely desc r i b e b a si c t i m e p er c ep t io ns t hat g over n t h e p a c e o f l i f e a nd it s r hy t h m a s u nw r it t en r u les i n a ny so c i et y. Slow motion P syc ho lo g y o f t i m e T i m e l e s s n e s s Waiting t i m e Time T i mTime e exc e s s con cepts A l t e r n a t i v e t i m e Eras Waste of time c u lt u r e 00:73 H S S E - - H e a l t h , S a f e t y, S e c u r i t y & E nv i r o n m e n t H SSE › › H e a l t h , S a f e t y, S e c u r i t y & E n v i r o n m e n t Marquard & Bahls is committed to the safe and efficient operation of its worldwide activities. The aim is to prevent accidents, injuries, and occupational illness, and to protect the environment. In August 2012, the second sustainability report was published in line with the requirements of the Global Reporting Initiative (GRI), which is available for download at our website. To include our stakeholders´ concerns in our corporate responsibility strategy, several dialogues took place with more to follow. In 2012, the accident frequency as well as the severity within the group was further reduced, reflecting the successful implementation of comprehensive HSSE management systems at our worldwide locations. The product release rate also showed a positive trend with a further decrease in 2012. In the course of the year, two contractor accidents with three fatalities and one injured person happened during construction work on our premises in Houston (USA) and in Terneuzen (Netherlands). Marquard & Bahls deeply regrets these tragic accidents, both of which were not related to the operation of the terminals. Based on extensive root-cause analysis, we have decided to further strengthen our contractor selection management system and to develop new global standards. The lessons learned have been shared throughout the organization. T ime zo n es 00:72 To support the worldwide facilities in the field of HSSE, several IT solutions were rolled out in 2012, among which were the Management of Change database at Oiltanking and the new Risk Assessment databases at Oiltanking and Skytanking. Internal HSSE audits comprising of on-site inspections and risk assessments were conducted at many worldwide facilities of Oiltanking and Skytanking as well as at OIL! service stations. [ ] We live i n on e a n d th e sa m e world, but di ffe re nt time zones. How do we de fi n e th e m ? A s a str ip of th e Ea r th ’s su r fa c e in which a unifor m ti m e a n d date ap p li e s. Eve n i f th e world ha s g r ow n closer together in the a g e of g lob a li z ation , ti m e di ffe re n c e s sti ll i n flu e n c e us. Ta ke je tla g , for i n sta n c e . 00:74 00:75 Staff -- Human Resources St a f f ›› Human Resources Marquard & Bahls underwent a realignment of the trading division and experienced continued, global growth last year, whereby our future-oriented, active human resources work carries on to grow in importance. One of the most important and demanding tasks of the Human Resources Department is to accompany the strong growth of our company. Whereas Marquard & Bahls had approximately 1,500 employees ten years ago, it had on average 8,560 staff in 2012. This multiplication in personnel, in combination with the unique company culture of Marquard & Bahls, underlines the significance of a forward-looking human resources work with a focus on talent management and career planning. quality time The recent months have seen much progress. Since the summer of 2012, for instance, the Human Resources Department has had a new management structure in order to better fulfill internal and external requirements as well as to further increase the professionality of human resources systems and processes.. E mp l oye e s 2 0 1 2 d iv i d e d b y c o m p a n i e s Mitarbeiter 2012 nach Geschäftsfeldern Marquard & Bahls Oiltanking [ ] E mp l oye e s 2 0 1 2 d iv i d e d b y r e g io n s Germany Europe Asia Pacific I n d i a Middle East & Africa North America Latin America T o t a l * e x c l . G e r m a n y * * e x c l . I n d i a 1 5 .0 % 3 0. 7 % * 4. 1 % * * 3 0. 6 % 2.9 % 1 1 .6 % 5 . 1 % 8,560 *** * * * f u l l y c o n s o l i d a t e d c o m p a n i e s a n d associated companies Ma ab r qa un aa rf dt & B a h l s M SOki lyttaannkkiinngg Mabanaft T o t a l Skytanking Gesamt 4 . 8 % * 5 6 .0 % 2 4 ., 81 % * 51 6 5 .,01 % 2 4 , 1 % 8,560 * * 1 5 , 1 % 8.560 * * * i n c l . G M A a n d M a b a g a s ** fully consolidated companies and associated companies * i n k l . G M A u n d M a b a g a s * * v o l l k o n s o l i d i e r t e U n t e r n e h m e n u n d a s s o z i i e r t e U n t e r n e h m e n 00:74 00:75 Staff -- Human Resources [ ] St a f f ›› Human Resources Marquard & Bahls underwent a realignment of the trading division and experienced continued, global growth last year, whereby our future-oriented, active human resources work carries on to grow in importance. The recent months have seen much progress. Since the summer of 2012, for instance, the Human Resources Department has had a new management structure in order to better fulfill internal and external requirements as well as to further increase the professionality of human resources systems and processes.. One of the most important and demanding tasks of the Human Resources Department is to accompany the strong growth of our company. Whereas Marquard & Bahls had approximately 1,500 employees ten years ago, it had on average 8,560 staff in 2012. This multiplication in personnel, in combination with the unique company culture of Marquard & Bahls, underlines the significance of a forward-looking human resources work with a focus on talent management and career planning. E mp l oye e s 2 0 1 2 d iv i d e d b y c o m p a n i e s Marquard & Bahls Oiltanking W h at i s t h e r hy t h m o f o u r l ive s ? Mabanaft s s2 i0l1y2 , dw i vei d leod sbey sr iegg h i otn so f o u r a r t o f e n j o y i n g AElm l ptloooy eee a Skytanking ourselves in the hustle and bustle of everyday life. T o t a l I t d o e s n ’ t t a k e m u c h t o Gee rxmpaenryi e n c e t i m e c o 1n5s.0 % c i o u s ly. 4 . 8 % * 5 6 .0 % 2 4 . 1 % 1 5 . 1 % 8,560 * * 3 0. e p o r t u n i t y f o r a S o m e t i m e s , s e i z i n g t Ehuer oop p n 7h % o u* r %r P aoco i fdi c c o n v e r s a t i o 4. w i t h t h e r i g h t b o o kA,s iaa g n ,1 o d i a a m i n d g Ianm e is enough. Middle East & Africa North America Latin America T o t a l * e x c l . G e r m a n y * * e x c l . I n d i a ** 3 0. 6 % 2.9 % 1 1 .6 % 5 . 1 % 8,560 *** * * * f u l l y c o n s o l i d a t e d c o m p a n i e s a n d associated companies * i n c l . G M A a n d M a b a g a s ** fully consolidated companies and associated companies 00:77 Staff -- Human Resources Last year, the Human Resources Department intensified its marketing activities, although most projects have taken place in Germany so far. The participation in various recruiting fairs and the publication of company profiles on social media platforms, including on the web pages of the “Initiative Karriere in Familienunternehmen” (“Careers in family-run companies” initiative), increased the level of awareness for our group on the job market further. Marquard & Bahls follows its principle “stronger together”. This motto also plays a role when it comes to coordinating the global human resources activities more closely than before and using the existing know-how and synergies in the best possible way. Many of the Human Resources Department’s topics and responsibilities are largely identical worldwide, enabling strengths and resources to be even better pooled and processes to be defined and simplified. Ta k in g t im e 00:76 [ ] Th e re i s a ti m e a n d a p la c e for eve ry th i n g i n li fe : for work a n d p le a su re , for u s a n d oth e rs; for eve ry th i n g that i s i mpor tant to us. If ou r live s a re i n e qu i li b r iu m a n d th e re i s a work-li fe b alance, we e x p e r i e n c e ti m e i n a fu lfi lli n g way. 00:78 00:79 Locations worldwide -- Marquard & Bahls Lo cat io n s ›› w o r l d w i d e Status: December 31, 2012 » acquires Uhlenbruck & Kemmann Energie ... ... i n t o - p l a n e f u e l l i n g o p e ra t i o n a t F ra n k f u r t A i r p o r t D E C 3 1 , 2 0 1 2 : O i lta n k i n g takes over four Scottish locations DEC 31, 2012: Skytanking commissions its biogas plant in Namakkal, India DEC 19, 2012: Mabagas starts its 50 N O V 5 , 2 0 1 2 : t hS k y t a n k i n g p ro v i d e s i n t o - p l a n e f u e l l i n g s e r v i c e s a t L o n d o n G a t w i c k A i r p o r t AUG 1, 2012: Skytanking purchases biogas plant in Bardowick, Germany JUN 21, 2012: Mabagas takes over Bominflot JUN 1, 2012: Mabanaft acquires United Bulk Terminal, Davant, USA M AY 1 1 , 2 0 1 2 : O i lta n k i n g acquires minority share in JSZ Kazakhstancaspishelf APR 28, 2012: IOT JAN 30, 2012: Petronord Status: December 31, 2012 acquires Helios terminal in Singapore 00:78 Locations worldwide -- Marquard & Bahls 00:79 Lo cat io n s New Locatio n s ›› w o r l d w i d e › › 2 0 1 2 » 00: 81 Report of the Supervisory Board -- Marquard & Bahls Re p o r t o f th e S upe r vis o r y Bo a rd › › Marquard & Bahls During the 2012 fiscal year, the Supervisory Board was informed regularly by the Executive Board in writing and orally about the state and development of the company, the group companies, and their shareholdings. The Supervisory Board discussed all substantial issues with the Executive Board. The auditing firm RBS RoeverBroennerSusat GmbH & Co. KG Wirtschaftsprüfungsgesellschaft Steuerprüfungsgesellschaft audited the financial statement, as well as the report on the state of affairs of the company and issued an unqualified opinion. The consolidated financial statement and the report on the state of the corporation and the group were issued in a joint audit by RBS RoeverBroennerSusat GmbH & Co. KG Wirtschaftsprüfungsgesellschaft Steuerprüfungsgesellschaft and BDO AG Wirtschaftsprüfungsgesellschaft, and both of them issued an unqualified audit opinion. The financial statements, the consolidated financial statements, the report on the state of the corporation and of the group, and the auditors’ reports thereon, were submitted and explained by the auditors to the Supervisory Board. After having conducted its own review, the Supervisory Board had no objections and approved the results of the audit. The Supervisory Board also approved the financial statements, the consolidated financial statements, and the report on the state of the corporation and of the group at its meeting on May 29, 2013. It concurs with the Executive Board’s recommendation for the results´ appropriation. Hamburg, May 29, 2013 The Supervisory Board H e l l mu t h We i s s e r Chairman Consolidated Financial Statements ›› flow of productivity 00: 80 82 Co n sol id at ed St at ement o f F i na nc i a l Po s itio n 84 Co n sol id at ed St at ement o f C o mp r e h e ns ive I nco m e pursue goals 85 productivity instead of react 86 Com n sol o tidi vataed t i St o nat ement o f C a s h F lows exploit potential focus act sovereignty effectiveness absorbed in an activity Meetings Meetings Meetings effectiveness focus m o t i v a t i o n act instead of react sovereignty motivation productivity 88 act instead of react Co b en sol i nidsatped i r eF ix d ed A sset s M ove m e nt sovereignty motivation exchang St atesement o f C ha ng e s i n Eq u ity mCoe nesol t i nidgats ed concentration work use dtime 92 a b s o r bOe rga i n naigra n a c tm i v i2t0 y 12 e cio t i vne n e s s 90 act instead A u d itofo r´s reactOepf fin exploit potential focus 94 A d d resses time sovereignty ... 00: 81 Report of the Supervisory Board -- Marquard & Bahls flow of productivity 00: 80 Re p o r t o f th e S upe r vis o r y Bo a rd › › Marquard & Bahls During the 2012 fiscal year, the Supervisory Board was informed regularly by the Executive Board in writing and orally about the state and development of the company, the group companies, and their shareholdings. The Supervisory Board discussed all substantial issues with the Executive Board. The auditing firm RBS RoeverBroennerSusat GmbH & Co. KG Wirtschaftsprüfungsgesellschaft Steuerprüfungsgesellschaft audited the financial statement, as well as the report on the state of affairs of the company and issued an unqualified opinion. The consolidated financial statement and the report on the state of the corporation and the group were issued in a joint audit by RBS RoeverBroennerSusat GmbH & Co. KG Wirtschaftsprüfungsgesellschaft Steuerprüfungsgesellschaft and BDO AG Wirtschaftsprüfungsgesellschaft, and both of them issued an unqualified audit opinion. The financial statements, the consolidated financial statements, the report on the state of the W e and c a nofothe n l ygroup, r e a and l i z ethe o uauditors’ r f u l l reports p o t e nthereon, t i a l were subcorporation mitted explained i f t h eandp a r a m e t by e r the s a auditors r e t h e to r ethe . I fSupervisory w e t a k eBoard. o n tAfter a s k having s conducted its own review, the Supervisory Board had no objections w e v a l u e , a n d c a n o r g a n i z e o u r t i m e a s w e s e e f i t , wand e approved the results of the audit. The Supervisory Board also approved the e x p e r i e n c e a s e n s e o f s a t i s f a c t i o n , j o y, a n d m o t iv a t i o n . financial statements, the consolidated financial statements, and the report T i mofe the b ecorporation c o m e s a and v a lof u athe b lgroup e com d i t y on May 29, on the state at m itsomeeting t h a with t g i the v e sExecutive u s r o oBoard’s m f o rrecommendation o u r g o a l s for the results´ 2013. It concurs appropriation. and visions. ... begins with time awareness Hamburg, May 29, 2013 The Supervisory Board [ ] H e l l mu t h We i s s e r Chairman Consolidated Financial Statements ›› 82 Co n sol id at ed St at ement o f F i na nc i a l Po s itio n 84 Co n sol id at ed St at ement o f C o mp r e h e ns ive I nco m e 85 Co n sol id at ed St at ement o f C a s h F lows 86 Co n sol id at ed F ix ed A sset s M ove m e nt 88 Co n sol id at ed St at ement o f C ha ng e s i n Eq u ity 90 A u d it o r´s O p in io n 92 O rga n igra m 2 0 1 2 94 A d d resses 00: 82 00: 83 Financial Statements -- Marquard & Bahls AG Mar q u a rd & B a h l s AG ›› IFRS Consolidated Statement of Financial Position as at December 31, 2012 A s s e t s (K ) 31.12. 2 012 31.12. 2 011 01.01. 2 011 L i a b i l i t i e s a n d S h a r e h o l d e r ´s E q u i t y ( K ) 31.12. 2 012 31.12. 2 011 01.01. 2 011 A . N o n - c u r r e n t a s s e t s A . E q u i t y I. _ Intangible assets II. _ Tangible assets III. _ Investments accounted for using the equity method IV. _ Other investments 11,352 V. 22,031 14,82913,675 63,911 55,55761,288 35,280 37,70021,369 2,602,211 1,875,1481,795,665 _ Deferred taxes VI. _ Non-current receivables and other assets VII. _ Derivative financial instruments Subtota l Non-current assets B . 107,009113,825 1,954,898 1,478,4321,402,211 170,413 171,411 167,029 10,21016,268 Current assets I. _ Inventories 1. _ Raw materials and supplies 2. _ Goods for resale and finished products 3. 344,326 _ Advance payments 5,057 536,681 1,419 1,568 679,583793,591 5,248 3,4495,556 546,986 684,501800,715 1,068,808 883,351729,976 II. _ Current receivables and other assets 1. _ Trade receivables 2. _ Receivables – due from affiliated companies 2,976 2,0096,186 3. _ Receivables – due from associated companies 6,698 7,81611,376 4. _ Receivables – from entites in which a participating interest is held 93 7,4016 5. _ Current tax receivables 56,843 6. _ Other receivables and current assets 82,699 113,204195,843 7. _ Receivables from production orders 19,266 12,5790 1,237,383 1,101,721991,064 III. IV._ Marketable securities V. _ Derivative financial instruments _ Cash and cash equivalents Subtota l Current assets C . 75,36147,677 34,39017,65514,864 282 00 266,366 364,151248,647 2,085,407 2,168,0282,055,290 0 5,04713,196 4,687,618 4,048,2233,864,151 Assets held for sale from discontinued operations ›› T o t a l _ Share capital I. II. _ Additional paid-in capital III. _ Revenue reserve IV. _ Reserve for changes in value V. _ Reserve for revaluation VI. _ Retained earnings VII. _ Currency conversion differences VIII. _ Minority interests in consolidated subsidiaries Subtota l Equity 150,000 2,936 324,983 -5,175 215 682,326 -3,375 234,599 150,000150,000 2,9362,936 304,775181,881 -7,670-2,391 215215 662,209702,373 11,099-2,968 222,883156,499 1,386,509 1,346,4471,188,545 342,557 0 158,361254,140 0183 B . N o n - c u r r e n t l i a b i l i t i e s _ Non-current liabilities I. _ Non-current liabilities due to banks 1. _ Non-current liabilities due to affiliated companies 2. 3. _ Non-current liabilities due to entites in which a participating interest is held 4. _ Other non-current liabilities II. _ Non-current provisions III. _ Derivative financial instruments IV. _ Deferred taxes 188 828,039 1,170,784 123,145 47,690 234,265 00 437,011437,201 595,372691,524 96,32092,718 41,66640,562 188,531156,218 Subtota l Non-current liabilities 1,575,884 921,889981,022 449,196 896,233 556 5,354 514,172624,705 786,025543,952 102322 26,0335,151 C . C u r r e n t l i a b i l i t i e s _ Current liabilities I. _ Current liabilities due to banks 1. 2. _ Trade accounts payable 3. _ Accounts payable due to affiliated companies 4. _ Accounts payable due to associated companies 5. _ Accounts payable due to entites in which a participating interest is held 6. _ Current tax liabilities _ Liabilities from construction contracts 7. 8. _ Other current liabilities II. _ Derivative financial instruments 572 132,610 0 99,816 1,584,337 14,236 29123 176,359201,484 118 1,029 73,30975,704 1,576,4091,452,370 42,487123,822 III. _ Current accruals _ Tax provisions 1. 2. _ Other current provisions 30,184 96,468 126,652 24,66425,041 134,91192,240 159,575117,281 Subtota l Current liabilities 1,725,225 1,778,4711,693,473 0 1,4161,111 4,687,618 4,048,2233,864,151 D . Liabilities from discontinued operations ››T o t a l 00: 84 00: 85 Financial Statements -- Marquard & Bahls AG Mar q u a rd & B a h l s AG ›› ›› I F R S C o n s o l i d a t e d S t a t e m e n t o f C o mp r e h e n s ive I n c o m e f o r t h e p e r io d from January 1 to December 31, 2012 (K ) 2 012 2011 1. _ _ _ 2. _ 3. _ 4. _ 5. Revenues 18,258,929 l ess energy tax -1,168,843 17,090,086 17,300,286 Changes in stock of finished goods and work in progress 8 118 Own work capitalised 9,276 4,850 Other operating income 163,461 146,158 Cost of sales -16,068,148 a) Cost of raw materials and supplies and purchased goods -195,400 -16,263,548 -16,608,139 b) Cost of purchased services 6. _ Personnel expenses -229,323 a) Wages and salaries -39,868 b) Social Security -9,463 -278,654 -226,318 c) Expenses for pension commitments _ Amortisation and depreciation on intangible and 7. tangible fixed assets -125,661 -104,347 8. _ Other operating expenses -398,191 -364,499 9. R e s u l t f r o m o p e r a t i o n s 196,777 148,109 10. _ Income from investments 251 286 11. _ Income from fixed asset investments in securities and loans 573 137 12. _ Other interest and similar income 11,613 6,129 13. _ Amounts written off of financial assets and marketable securities -115 -157 14. _ Interest and similar charges -65,849 -70,859 15. _ Result from companies accounted for using the equity method 32,484 26,014 16. _ Result from changes in value of derivative financial instruments -12,024 12,471 17. F i n a n c i a l r e s u l t -33,067 -25,979 18. R e s u l t f r o m c o n t i n u e d o p e r a t i o n s 163,710 122,130 b e f o r e i n c o m e t a x _ Taxes on icome -56,292 -42,950 20. R e s u l t f r o m c o n t i n u e d o p e r a t i o n s 107,418 79,180 21. _ Result from discontinued operations -1,009 -8,846 19. 106,409 70,334 22.. C o n s o l i d a t e d n e t i n c o m e Thereof: _ Profit from continued operations attributable to equity 57,122 41,653 holders of the parent company _ Profit from discontinued operations attributable to equity -975 -8,798 holders of the parent company _ Profit from continued operations attributable 50,296 37,527 to minority interests _ Profit from discontinued operations attributable -34 -48 to minority interests 2223. _ Exchange differences on translating foreign operations -15,741 17,581 -61 -47 24. _ Available-for-sale financial assets 25. _ Cash flow hedges 777 954 26. _ Share of other comprehensive income of associates (net) 2,067 -5,825 27. _ Taxes on income tax relating to components of other comprehensive income -228 -283 -228 -283 _ thereof arising from cash flow hedges 28. O t h e r c o m p r e h e n s i v e i n c o m e f o r t h e y e a r -13,168 12,380 29.. T o t a l c o m p r e h e n s i v e i n c o m e f o r t h e y e a r 93,223 82,714 Total comprehensive income attributable to: _ Owners of the parent company 44,16842,563 _ Minority interests 49,055 40,151 IFRS Consolidated Statement of Cash Flows as at December 31, 2012 (K) 2 012 2011 ash and cash equivalents C ›› as per Statement of Financial Position 364,151248,647 J a n u a r y 1 N e t i n c o m e 106,409 70,334 + T a x e s o n i n c o m e 56,292 42,950 Net income before income taxes 162,701 113,284 +/– _ Depreciation, amortisation and write-backs 125,872 107,616 –/+ _ (Gains) losses on sale of non-current assets 3,084 -310 +/– _ Changes in non-current provisions 19,880 -632 + _ Interest expenses 65,849 70,874 – _ Interest income -11,613 -6,131 +/– _ Changes in other non-cash items -21,957 10,898 +/– _ (Gains) losses on equity accounted investments -32,484 -26.014 +/– _ (Gains) losses on de-consolidation of subsidiaries – 1,281 +/– _ Changes in inventories and receivables 314,849 15,335 +/– _ Changes in liabilities (without financial debt) -218,263 200,592 – _ Income taxes paid -50,506 -35,866 + _ Interest received 11,943 4,742 – _ Interest paid -69,586 -69,987 + _ Dividends received 36,091 13,662 C a s h f l o w f r o m o p e r a t i n g a c t i v i t i e s 335,861399,345 – _ Cash outflows for additions to property, plant, equipment and intangible assets -343,061 -169,895 – _ Cash outflows for the purchase of equity investments (less funds received) -440,416 -26,999 + _ Cash inflows from sales of property, plant, equipment and other non-current assets 37,005 26,443 C a s h f l o w f r o m i n v e s t i n g a c t i v i t i e s -746,472-170,451 – _ Payments from dividend distribution -63,740 -65,608 +/– _ Changes in share capital 8,344 2,450 + _ Cash inflows from minority interests – 166,074 (IPO Oiltanking Partners LP) + _ Cash inflows from borrowing 231,010 53,010 + _ Cash inflows of current debt 425,104 335,351 – _ Repayment of current debt -647,080 -463,733 – _ Repayment of non-current debt -43,233 -150,941 + _ Cash inflows from other financial liabilities 385,614 7,037 C a s h f l o w f r o m f i n a n c i n g a c t i v i t i e s 296,020 -116,361 +/– _ Change in cash and cash equivalents due to exchange rate movements and to movements 16,806 2,971 in the group of consolidated companies C h a n g e s i n c a s h a n d c a s h e q u i v a l e n t s -97,785 115,504 C a s h a n d c a s h e q u i v a l e n t s ›› 266,366364,151 as per Statement of Financial Position D e c e m b e r 3 1 00: 86 00: 87 Financial Statements -- Marquard & Bahls AG Mar q u a rd & B a h l s AG ›› Consolidated Fixed Assets Movement for the year ended 2012 Accumulated depreciation Aquisition or production cost (K ) Opening balance Jan. 1 , 2012 Changes in scope of consolidation Exchange rate differences Additions Disposals Closing balance Transfers Dec. 31, 2012 Opening balance Jan. 1, 2 012 407,511 42,503 (90,551) (292) Changes in scope of consolidation Exchange rate differences Additions Ne t b o ok v a lue Disposals Transfers Write-backs 470 0 23 0 0 0 Closing balance Dec. 31, 2 012 Closing balance Dec. 31, 2 011 Closing balance Dec. 31, 2 012 I . I n t a n g i b l e a s s e t s 1. _Franchises, patents, licences and similar rights 2. _Goodwill 3. _Advances paid on intangible assets Sub tota l Intangible assets 179,575 13,860 216,568 29,730 (2,212) (1,131) 4,417 0 (39) 197,852 246,298 (3,382) 7,400 44 (556) 0 6,736 0 4,166 0 (6,429) 11,610 (556) 307 452,129 (90,843) (3,622) 1,401 (15,232) 470 23 0 2,115 (3,622) 0 1,401 0 (15,125) (107) (107,404) 89,024 300,107 (399)13,568 42,104 0 0 00 000 0 4,417 2,115 (107,803) 107,009 344,326 I I . T a n g i b l e a s s e t s 1. _Land, land rights and buildings including leasehold buildings 2. _Production facilities and machinery 3. _ Vessels 4. _Other equipement, factory, and office equipment 5. _ Assets under construction / advance payments Sub to ta l Tangible assets 262,043 2,016,064 0 119,745 59,735 191,961 29,969 8,772 (2,068) 3,130 (1,670) (600) 29,075 24,024 460 9,050 (811) (19,349) (1,738) (6,364) 6,678 61,550 0 3,942 354,652 2,277,380 27,021 134,545 (89,881) (836,197) 0 (73,937) (2,343) (4,522) (7,189) (1,984) 303 (2,957) 331 335 (10,319) (86,591) (959) (12,514) 763 2,725 990 4,806 (39) (225) 0 242 (6) 0 0 0 (101,522)172,162253,130 (927,767) 1,179,867 1,349,613 (6,827) 0 20,194 (83,052) 45,808 51,493 88,139 15,559 (622) 263,604 (5,879) (72,477) 288,324 (7,544) 0 (200) (44) 37 0 (105) 2,485,991 305,996 (1,830) 326,213 (34,141) (307) 3,081,922 (1,007,559) (16,038) (2,188) (110,427) 9,321 (22) 175,706 1,829 (2,421) 38,221 (38,779) 145 174,701 (4,295) 0 7 0 0 0 175,706 1,829 (2,421) 38,221 (38,779) 145 174,701 (4,295) 0 70 000 (4,288) 171,411 170,413 1,528 4,014 156 25 156 75 1 (1) 0 125 11 0 (2) (103) 0 0 (145) 0 3,864 648 572 0 2 6,758 (155) 14 (351) 796 0 52 (375) (73) (5,450) 0 0 0 10,782 7,016 (492) 984 (6,003) (145) 12,142 (572) (102) (1) (115) 0 0 2,870,331 561,139 (8,125) 377,028 (79,479) 0 3,720,894 (1,103,269) (19,762) (781) (125,774) 9,791 1 (7,856) 80,595 280,468 (111) (1,127,024) 1,478,432 1,954,898 I I I . I n v e s t m e n t s a c c o u n t e d f o r u s i n g t h e e q u i t y m e t h o d _Investments accounted for using the equity method 0 (4,288) 171,411 170,413 Sub tota l Investments accounted for using the equity method I V . O t h e r f i n a n c i a l a s s e t s 1. _Shares in subsidiary companies 2. _Investments 3. _Loans due from affiliated companies 4. _Loans due from entites in which a participating interest is held 5. _Security investments 6. _Other loans Sub tota l Other financial assets To t a l Fi xed assets 1,677 3,932 231 (313) 0 (156) 4,130 591 1,581 0 0 00 000 0 3,864 4,130 0 00 (115)000 (115) 648 476 (103) (102) 00000 (205) 4691,376 0 0 0 (1) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 (314) 1,215 1,363 0 4,014 3,932 (156) 075 (790) 10,210 11,352 (111) (1,239,905) 1,767,0622,480,989 00: 88 00: 89 Financial Statements -- Marquard & Bahls AG Mar q u a rd & B a h l s AG ›› I FRS Consolidated Statement of Changes in Equity for year ended December 31, 2012 Other comprehensive income Share capital (K ) Equity Jan. 1, 2011 +/– _ Changes in valuation method E q u i t y, J a n . 1 , 2 0 1 1 A d j u s t e d +/– _ Exchange differences on translation of operations outside the euro zone +/– _ Fair value remeasurement of available for-sale financial instruments +/– _ Fair value remeasurement of cash flow hedges S u b t o t a l C h a n g e i n e q u i t y n o t p a s s i n g t h r o u g h p r o f i t o r l o s s s t a t e m e n t + _ Net profit (loss) S u b t o t a l O t h e r c o m p r e h e n s i v e i n c o m e +/– _ Changes in the group of consolidated companies – _ Dividend payments + _ Increase/decrease from corporate action + _ Increase in share capital – _ Decrease in share capital +/– _ Allocation to/from retained earnings Equity Dec. 31, 2011 Equity Jan. 1, 2012 +/– _ Exchange differences on translation of operations outside the euro zone +/– _ Fair value remeasurement of available for-sale financial instruments +/– _ Fair value remeasurement of cash flow hedges S u b t o t a l C h a n g e i n e q u i t y n o t p a s s i n g t h r o u g h p r o f i t o r l o s s s t a t e m e n t + _ Net profit (loss) S u b t o t a l Other comprehensive income +/– _ Changes in the group of consolidated companies – _ Dividend payments + _ Increase/decrease from corporate action – _ Capital transfers + _ Increase in share capital – _ Decrease in share capital +/– _ Allocation to/from retained earnings Equity Dec. 31, 2012 Additional paid in capital Revenue reserve Retained earnings 150,000 2,936 181,881 702,373 0 0 0 0 Reserve for changes in value CF-Hedge Reserve for changes in value available-for-sale Reserve for revaluation Currency conversion differences Subtotal other comprehensive income Equity attributable to minority interest To t a l -2,495104215 -2,968 -5,144 156,499 1,188,545 0000000 1,188,545 150,000 2,936 181,881 702,373 -2,495 104 215 -2,968 -5,144 156,499 0 0 0 0 -3 0 0 14,988 14,985 2,596 17,581 0 0 0 0 0 -47 0 0 -47 0 -47 0 0 0 0 -5,229 0 0 0 -5,229 75 -5,154 0 0 0 0 0 0 0 0 0 0 32,806 32,806 -5,232 0 -5,232 -47 0 -47 0 0 0 14,988 0 14,988 9,709 0 9,709 2,671 37,528 40,199 12,380 70,334 82,714 0 0 0 0 0 0 150,000 0 0 0 0 0 0 2,936 0 0 0 -18,115 -274 0 68,313 0 0 0 54,855-54,855 304,775 662,209 0 0 0 0 0 0 -7,727 0 0 0 0 0 0 57 0 0 0 0 0 0 215 -921 0 0 0 0 0 11,099 -921 0 0 0 0 0 3,644 263 -47,493 0 73,415 0 0 222,883 -658 -65,608 -274 141,728 0 0 1,346,447 150,000 2,936 304,775 662,209 -7,727 57 215 11,099 3,644 222,883 1,346,447 0 0 0 0 -4 4 0 -14.,474 -14,474 -1,267 -15,741 0 0 0 0 0 -61 0 0 -61 0 -61 0 0 0 0 2,556 0 0 0 2,556 60 2,616 0 0 0 0 0 0 0 0 0 0 56,147 56,147 2,552 0 2,552 -57 0 0 0 0 0 -14,474 0 -14,474 -11,979 0 -11,979 -1,207 50,262 49,055 -13,186 106,409 93,223 0 0 0 0 0 0 0 150,000 0 0 0 0 0 0 0 2,936 0 0 0 0 0 -822 21,030 324,983 0 -15,000 0 0 0 0 -21,030 682,326 0 0 0 0 0 0 0 -5,174 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 215 0 0 0 0 0 0 0 -3,375 0 0 0 0 0 0 0 -8,335 1,991 -48,740 0 -1,419 11,370 -541 0 234,599 1,991 -63,740 0 -1,419 11,370 -1,363 0 1,386,509 00: 90 00: 91 Auditor´s Opinion -- Marquard & Bahls AG Audit or ´ s Opin io n › › 2012 Above we published the uncomplete Marquard & Bahls AG´s consolidated financial statements as of December 31, 2012. The consolidated financial statements as of December 31, 2012, comprise the statement of financial position, consolidated income statement, consolidated statement of comprehensive income, consolidated statement of changes in equity, consolidated statement of cash flows and the notes. With regard to the complete consolidated financial statements on 31 December 2012, and the group management report for the 2012, financial year the annual auditor has issued the following auditor‘s report: The effectiveness of the accounting-related internal control system and the evidence supporting the disclosures in the consolidated financial statements and the group management report are examined primarily on a test basis within the framework of the audit. The audit includes assessing the annual financial statements of those entities included in consolidation, the determination of entities to be included in consolidation, the accounting and consolidation principles used, and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements and the group management report. We believe that our audit provides a reasonable basis for our opinion. Our audit has not led to any reservations. ”We have audited the consolidated financial statements prepared by Marquard & Bahls Aktiengesellschaft, comprising the statement of financial position, the income statement, the statement of comprehensive income, statement of changes in equity, statement of cash flows, and the notes to the consolidated financial statements, together with the group management report for the business year from January 1, to December 31, 2012. The preparation of the consolidated financial statements and the group management report in accordance with IFRSs as adopted by the EU, and the additional requirements of German commercial law pursuant to sec. 315a para. 1 HGB are the responsibility of the parent company´s management. Our responsibility is to express an opinion on the consolidated financial statements and on the group management report based on our audit. In our opinion, based on the findings of our audit, the consolidated financial statements comply with IFRSs as adopted by the EU, the additional requirements of German commercial law pursuant to sec. 315a para. 1 HGB and give a true and fair view of the net assets, financial position, and results of operations of the group in accordance with these requirements. The group management report is consistent with the consolidated financial statements and, as a whole, provides a suitable view of the group´s position and suitably presents the opportunities and risks of future development.“ We conducted our audit of the consolidated financial statements in accordance with sec. 317 HGB and German generally accepted standards for the audit of financial statements promulgated by the Institut der Wirtschaftsprüfer (Institute of Public Auditors in Germany) (IDW). RBS RoeverBroennerSusat GmbH & Co. KG BDO AG Wirtschaftsprüfungsgesellschaft Steuerberatungsgesellschaft Wirtschaftsprüfungsgesellschaft Dr. Wawrzinek Driesch Dr. Probst Pingel Wirtschaftsprüfer German Public Auditor Wirtschaftsprüfer German Public Auditor Wirtschaftsprüfer German Public Auditor Wirtschaftsprüfer German Public Auditor Those standards require that we plan and perform the audit such that misstatements materially affecting the presentation of the net assets, financial position, and results of operations in the consolidated financial statements in accordance with the applicable financial reporting framework and in the group management report are detected with reasonable assurance. Knowledge of the business activities and the economic and legal environment of the group and expectations as to possible misstatements are taken into account in the determination of audit procedures. Hamburg, March 27, 2013 00: 92 00: 93 Organigram 2012 -- Marquard & Bahls AG ›› M a r q u a r d & B a h l s AG Hamburg, Germany ›› ›› M a b a n a f t G m b H & C o. KG Hamburg, Germany Regional Trading _ Mabanaft International GmbH & Co. KG Mühlenbruch Stinnes Schmierstoffservice Hamburg, Germany GmbH & Co. KG _ Mabanaft Pte. Ltd. Bremen, Germany Singapore W holesale _ Mabanaft Austria GmbH & Co. KG Vienna, Austria _ Mabanaft Deutschland GmbH & Co. KG Hamburg, Germany _ Mabanaft Hungary Kft. Budapest, Hungary _ Mabanaft Limited London, Great Britain _ Mabanaft Moldova SRL Chisinau, Moldova _ Mineralölvertrieb Hameln GmbH & Co. KG Hannover, Germany _ B.W.O.C. Limited Weston-super-Mare, Great Britain Retail _ Advance Fuels Co. Ltd. London, Great Britain _ AUSTROLUB GmbH & Co. KG Vienna, Austria _ Benol Energieservice GmbH & Co. KG Frankfurt / Main, Germany _ Böttcher Energie GmbH & Co. KG Regensburg, Germany NEWCo Neue Energie- und WärmeConzepte GmbH Hiddenhausen, Germany Oiltech Lubes Service GmbH & Co. KG Erkrath-Unterfeldhaus, Germany Petrocargo Mineralöl-Logistik GmbH Hiddenhausen, Germany _ Petronord Energie- und Wärmekonzepte GmbH Hamburg, Germany _ Staack Pooltankstellen GmbH & Co. KG Hamburg, Germany _ Thomas Silvey Ltd. Bristol, Great Britain _ Uhlenbruck Energie GmbH Mühlheim an der Ruhr, Germany _ Wittemöller Energieservice GmbH Lübbecke, Germany Hamburg, Germany Middle East & Africa _ IndianOil Skytanking Ltd. Hamburg, Germany _ Oiltanking Amsterdam B. V . Amsterdam, Netherlands _ Oiltanking Odfjell Terminals Oman & Co. LLC _ IndianOil Skytanking Delhi Ltd. _ Oiltanking Bulgaria AD Sohar, Oman _ BOMIN Bunker Oil Ltd. Hong Kong, China _ Bomin Bunker Oil Pte. Ltd. Singapore _ Bomin Deutschland GmbH & Co. KG Hamburg, Germany _ BOMINFLOT Ltd. London, Great Britain _ BOMINFLOT Bunker Oil Corp. Houston, USA _ BOMINFLOT do Brasil Comercio Ltda. Rio de Janeiro, Brazil _ BOMINFLOT Fujairah L. L .C. Fujairah, United Arab Emirates _ BOMINFLOT (GIBRALTAR) LTD. Gibraltar, Spain _ Bominflot Greece S. A . Piraeus, Greece _ OIL! Tankstellen GmbH & Co. KG _ Bomin Linde LNG GmbH & Co. KG Rüti, Switzerland _ OIL Tankstellen GmbH Vienna, Austria _ Tirex Petrol S. A . Chisinau, Moldova Hamburg, Germany Hamburg, Germany _ Oiltanking Grindrod Calulo (Pty) Ltd. _ Oiltanking Deutschland GmbH & Co. KG Cape Town, South Africa Aberdeen, Great Britain Hamburg, Germany Asia Hamburg, Germany _ Oiltanking Finance B. V . Amsterdam, Netherlands _ Day Bay Public Pipe Rack Co. Ltd. _ Oiltanking Ghent N. V . Huizhou, China Ghent, Belgium _ Helios Terminal Corporation Pte. _ Oiltanking Hungary Kft. Singapore Budapest, Hungary _ IOT Infrastructure & Energy Services Ltd. _ Oiltanking Malta Ltd. Mumbai, India Birzebbugia, Malta _ Oiltanking Daya Bay Co., Ltd. _ Oiltanking Sonmarin Oy Huizhou, China _ Skytanking ASIG GmbH & Co. KG _ Skytanking Bordeaux SAS Bordeaux, France _ Skytanking Calulo Ltd. Bryanston, South Africa _ Skytanking GmbH Zurich, Switzerland _ Skytanking GmbH & Co. KG Hamburg, Germany _ Skytanking Nice SAS Kotka, Finland _ Oiltanking Nanjing Co., Ltd. _ Oiltanking Stolthaven Antwerp N. V . Nanjing, China Nizza, France _ Oiltanking Odfjell Terminal Singapore Pte., Ltd. Diegem, Belgium Antwerp, Belgium _ Oiltanking Tallinn AS Tallinn, Estonia _ Oiltanking Terneuzen B. V . _ Skytanking N.V. Singapore _ Skytanking Ostend N. V . _ Oiltanking Singapore Ltd. Ostend, Belgium Fiumicino, Italy Jakarta, Indonesia _ Skytanking Stuttgart GmbH & Co. KG Bremerhaven, Germany _ Colon Oil and Services S. A . _ Zuari Indian Oiltanking Ltd. Hamburg, Germany _ Bomin Tanklager Hamburg GmbH & Co. KG Hamburg, Germany Wittenburg, Germany DELTAMAR S. A . Buenos Aires, Argentina _ Kaiser Söhne Mineralöle GmbH & Co. KG _ Emstank GmbH Arnsberg, Germany Emden, Germany _ Keck Energieservice GmbH & Co. KG _ Matrix Bharat Pte. Ltd. Brakel, Germany Singapore _ Klindworth-Kronol Energie GmbH & Co. KG _ Matrix Marine Fuels L. P. Hamburg, Germany Houston, USA _ Lipps Mineralöle GmbH _ Matrix Marine Fuels Pte. Ltd. Hagen, Germany Singapore _ LSA Lubes Services GmbH & Co. KG _ NWB Nord- und Westdeutsche Bunker GmbH Vienna, Austria Hamburg, Germany _ Mabanol GmbH & Co. KG _ Oliehandel Klaas de Boer B. V . Hamburg, Germany Urk, Netherlands _ Mabanol Bitumen GmbH & Co. KG _ Omanoil Matrix Marine Services LLC Hamburg, Germany Al Qurm, Oman _ Manfred Mayer MMM Mineralöl Vertriebsgesellschaft mbH Ostsee Mineralöl-Bunker Neudörfl, Austria _ SBI (Sea Bunkering International) B. V . Bremen, Germany Luxembourg _ North Air Ltd. Copenhagen, Denmark America Bomin Weser GmbH & Co. KG Hamburg, Germany _ Mühlenbruch Stinnes GmbH & Co. KG _ Luxfuel S. A . _ Bomin Tanklager Bremerhaven GmbH & Co. KG _ Hartmann Energie GmbH & Co. KG _ JB German Oil GmbH & Co. KG Dubai, United Arab Emirates _ Skytanking S. R . L . Montevideo, Uruguay Oberleichtersbach, Germany _ Oiltanking Copenhagen A / S Delhi, India _ PT Oiltanking Merak Terminal Wabern, Germany Weiden / Oberpfalz, Germany _ Star Energy Oiltanking Ltd. Singapore Mumbai, India _ Greiner GmbH Varna, Bulgaria Bangalore, India Terneuzen, Netherlands _ Bomin Oil Pte., Ltd., Mumbai _ Bomin Tanklager Kiel GmbH & Co. KG Kiel, Germany _ Bomin Uruguay S. A . _ Deglmann Energie GmbH & Co. KG Hamburg, Germany Tank Storage Europe Service Stations _ OIL! Tankstellen AG Skytanking Holding GmbH _ Bomin Bunker Holding GmbH & Co. KG Bunkering _ Bomin International Holding GmbH Hamburg, Germany ›› Oiltanking GmbH Rostock, Germany Groningen, Netherlands Panama City, Panama Goa, India _ Consorcio Terminales Dry Bulk Lima, Peru _ Logistica de Quimicos del Sur S. A .C. _ Oiltanking Dupré Corpus Christi, LLC _ Oiltanking Andina Services S. A .C. _ United Bulk Terminal LLC Lima, Peru Corpus Christi, USA Lima, Peru Davant, USA _ Oiltanking Beaumont Partners, L. P. Engineering, Procurement, and Construction (EPC) Beaumont, USA _ Oiltanking Beaumont Specialty Products LLC Beaumont, USA _ Indian Oiltanking Anwesha _ Oiltanking Colombia S. A . Mumbai, India Bogota, Colombia _ Oiltanking Ebytem S. A . Buenos Aires, Argentina _ Oiltanking Houston L. P. Houston, USA _ Oiltanking Joliet LLC Joliet, USA _ Oiltanking Peru S. A . C. Lima, Peru _ Oiltanking Partners, L. P. Wilmington, USA _ Oiltanking Port Neches, LLC Houston, USA _ Oiltanking Terminais Ltda. Rio de Janeiro, Brazil _ Oiltanking Texas City L. P. Texas City, U SA _ Indian Oiltanking Design & Engineering Co. Mumbai, India _ Indian Oiltanking Engineering Projects Pvt. Ltd. Mumbai, India _ IOT Engineering & Construction Services Co. Ltd. Muscat, Oman _ Stewarts & Lloyds of India Ltd. Calcutta, India _ Skytanking USA Inc. Wilmington, USA ›› G M A G m b H & C o. KG Frankfur t/Main, Germany ›› natGAS Aktiengesellschaft Potsdam, Germany ›› M a b a g a s G m b H & C o. KG Hamburg, Germany _ Mabagas Kraftstoff GmbH & Co. KG Hamburg, Germany _ Mabagas Bardowick GmbH & Co. KG Bardowick, Germany _ IOT Mabagas Ltd. Mumbai, India Upstream Ser vices _ JSZ Kazakhstancaspishelf Almaty, Kazakhstan _ Newsco Directional & Horizontal Drilling Services (Asia) Inc. Mumbai, India _ Newsco International Energy Services Inc. Calgary, Canada _ NEWSCO USA Inc. Wyoming, USA Organigram 2012 00: 94 Addresses -- Marquard & Bahls AG Addre sse s › › Marquard & Bahls AG Colophon › › ›› M a r q u a r d & B a h l s A G Admiralitätstr. 55 _ 20459 Hamburg Germany Phone + 49 40 370 04 - 0 _ Telefax + 49 40 370 04 - 242 w w w. m b h o l d i n g . c o m Text & Coordination: Kathrin Gieseke, Heidi Pipo, Jörg Walter Marquard & Bahls, HSSE & Corporate Communication Concept, Design & Production: Cornelia Horn (Hamburg), Karin Warzecha (Oering) Illustrations: Bernhard Kunkler (Freiburg) Lithography: Dunz-Wolff GmbH (Hamburg) Printing: Beisner Druck GmbH & Co. KG (Buchholz) Printed on: Stone (FSC), Funktional (FSC), Cristalla (FSC), Cromático (FSC) ›› M a b a n a f t G m b H & C o . K G › › › › Publisher: Marquard & Bahls AG (Hamburg) Printed climate neutrally, Id-Nr. 1328181 Admiralitätstr. 55 _ 20459 Hamburg Germany Phone + 49 40 370 04 - 0 _ Telefax + 49 40 370 04 - 352 w w w. m a b a n a f t . c o m ›› O i l t a n k i n g G m b H Admiralitätstr. 55 _ 20459 Hamburg Germany Phone + 49 40 370 99 - 0 _ Telefax + 49 40 370 99 - 499 w w w. o i l t a n k i n g . c o m This annual report is also published in German, the German version is authoritative. ›› S k y t a n k i n g H o l d i n g G m b H Admiralitätstr. 55 _ 20459 Hamburg Germany Phone + 49 40 370 99 - 454 _ Telefax + 49 40 370 04 - 379 w w w. s k y t a n k i n g . c o m ›› m a b a g a s G m b H & C o . K G Admiralitätstr. 55 _ 20459 Hamburg Germany Phone + 49 40 370 04 - 800 _ Telefax + 49 40 370 04 - 829 w w w. m a b a g a s . c o m ›› n a t G A S A k t i e n g e s e l l s c h a f t Jägerallee 37 H _ 14469 Potsdam Germany Phone + 49 331 20 04 - 0 _ Telefax + 49 331 20 04 - 199 w w w. n a t g a s . d e ›› G M A – G e s e l l s c h a f t f ü r M i n e r a l ö l - A n a l y t i k u n d Q u a l i t ä t s m a n a g e m e n t m b H & C o . K G Admiralitätstr. 55 _ 20459 Hamburg Germany Phone + 49 40 370 04 - 0 _ Telefax + 49 40 370 04 - 299 w w w. g m a - q u a l i t y - m a n a g e m e n t . c o m For all addresses of our direct subsidiaries please visit our website: w w w. m b h o l d i n g . c o m » w w w. m b h o l d i n g . c o m c o m m u n i c a t i o n @ m b h o l d i n g . c o m