2010-2011 Annual Report - New York Hospital Queens

Transcription

EVERYTHING THIS COMMUNITY NEEDS
FOR ACCESS TO A HIGHER LEVEL OF
HEALTHCARE CAN BE FOUND RIGHT HERE…
ANNUAL REPORT
2010-2011
00
EVERYTHING THIS COMMUNITY NEEDS FOR A HIGHER LEVEL
OF HEALTHCARE CAN BE FOUND RIGHT HERE...
Dear Friends:
Welcome to our 2010-2011 Annual Report to the Community!
Each year, we bring our community this report to provide an update and an in-depth look at the progress being
made right here at New York Hospital Queens.
This report demonstrates that everything this community needs can be found right here. Inside, you can learn
about the completion of our spectacular West Building that became fully operational in the fall of 2010. The new
facility has drawn new patients and physicians to this hospital, and is the pride of our employees and medical staff.
Additionally, we have a feature story about the complete ‘continuum of care’ available right here – from wellness and
prevention, through the latter stages of illness and life. And, we share a number of highlights from the past
12 months, including news and photos from our numerous community outreach programs.
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We are particularly proud of several advancements that enable our hospital to provide even better quality care, and a
safer more satisfying experience for our patients. These advancements include the creation of a formal palliative care
program that offers patients and families options and a high level of communication surrounding pain relief and
comfort – at any stage of a person’s life or illness. As well, our highly trained specialists in gynecology and urology
are finding great success using state-of-the-art robotic technology for procedures. And, our quality measures
continue to add up to evidence that a higher level of care is available here, including increases in patient satisfaction
ratings, avoidance of certain serious infections in the intensive care units, and innovations in surgical techniques as
well as research.
With all the challenges in health care delivery today, it is more important than ever that hospitals such as NYHQ
have a clear focus and plan that balances the need to grow with the need to remain fiscally sound. Our priorities for
2011 and beyond are the bridge between what we need to do, and keep doing, to keep our quality level high each day
for each patient… and to build the nimble healthcare institution of the future – a future that is likely to be even more
challenging than today.
Our plan includes the following priorities:
• Improve the patient care experience, and outcomes (results) of that care, including measures of patient safety, patient
and family satisfaction, and quality improvement in core clinical measures
• Complete the build of the Electronic Medical Record – using information technology to connect caregivers and
patients in ways that increase quality, communication and outcomes
• Physician integration – more closely aligning the hospital with physicians practicing in the community for the good
of our mutual patients
• Maintain and improve financial viability – making the changes and decisions that will allow us to serve the greater
Queens community for decades to come – as both a hospital, and an employer, of choice
“
Our priorities for 2011 and beyond are the bridge between what we need to do,
and keep doing, to keep our quality level high each day for each patient… and to
build the nimble healthcare institution of the future – a future that is likely to be
”
even more challenging than today.
We are often asked by members of the community and patients how they can ‘give back’ to NYHQ. The answer is that
a heartfelt thank you to our staff that took excellent care of you is often appreciated more than you may realize. And,
for those who want to give of their time and energy, there are numerous opportunities to volunteer and become part of
the hospital family. For anyone considering a financial donation we urge you to contact us whether you are considering
a large or small gift. With the new West Building and other program developments, we have opportunities for
major gifts, endowed chairs, and naming opportunities as well. The “Giving” section of our website includes helpful
information on the many opportunities to be involved.
As always, there is so much more happening here than we can possibly include in one report. We urge you to learn
more by using our website, www.nyhq.org which includes a robust find-a-physician directory, a calendar of events and
educational programs, and up-to-the minute news that can benefit you and your loved ones.
Sincerely,
Stephen S. Mills, F.A.C.H.E.
George F. Heinrich, M.D.
President & Chief Executive Officer
Chairman, Board of Trustees
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BRINGING MORE PROGRAMS
AND SERVICES, RIGHT HERE…
The “West Building” officially opened at New York
Hospital Queens in the fall of 2010, with patients
occupying new units in the state-of-the-art facility,
visitors and guests enjoying the stunning new atrium
lobby and convenient main entrance, and physicians
praising the design of a new ambulatory surgery
facility for procedures. In January 2011, NYHQ
received a design award from the Queens Chamber of
Commerce, for the impact of the new facility on the
borough of Queens.
The new seven-floor facility has 190,000 square
feet, and adds 80 certified patient beds, bringing the
hospital’s total to 519. This construction, plus a three
level parking facility, was completed in 40 months.
The total cost of the project was approximately
$210 million.
“This is a time of extraordinary challenge for every
hospital in the country. It took a great deal of support
and perseverance to bring this facility to completion
in the midst of a serious recession and the unknowns
of health care reform,” said Stephen S. Mills, President
& Chief Executive Officer. “Right here in Queens
we saw several institutions close while our expansion
project was underway. This drove us to create an
environment where our community can be confident
they will have access to trusted expertise, advanced
technology, and a level of quality and service that will
help them heal close to home,” he added.
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Features of the new building include medical/
surgical units with private and semi-private rooms,
and the centralization of the hospital’s high demand
cardiovascular and orthopaedic services. To increase
patient access and convenience, the ground floor
includes a new ambulatory surgery center with 10
new operating rooms and 33 recovery beds. The
expansion also increases the hospital’s overall capacity
to perform surgical and interventional procedures
with a unique hybrid operating suite for endovascular
and interventional radiology procedures that can be
converted to perform vascular procedures in the same
room, whenever the need arises.
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Now
RIGHT HERE, THERE IS A
WORLD CLASS FACILITY FOR
PATIENTS AND FAMILIES
The wing includes a number of amenities designed to
ease access for patients and families. A spectacular fourlane drop off and entryway on Main Street, as well as
two multi-faith meditation rooms and a new gift shop.
Barr & Barr served as the construction manager for
the project. According to John Decina, CEO of
Barr & Barr, Inc., the building plan had a number of
complex elements. To accommodate the cars displaced
by this demolition, a new parking garage needed to
be constructed on a separate site on Booth Memorial
Avenue. “Since this parking facility is in the midst
of the community and surrounded by private homes,
the challenge was to try to maintain a minimally
invasive environment for neighbors. When the
parking facility was completed, Barr & Barr received
compliments from the community on how smoothly
the construction went,” Decina reported.
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Before
The facility was designed by Perkins Eastman.
According to Frank Gunther AIA, Principal-in-Charge
at Perkins Eastman, “The state-of-the-art facility
creates a new public face for the hospital that truly
reflects the high level of care within it.”
The hospital intends to exercise an option to purchase
the property of the adjacent Hess station that sits at
the corner of Main Street and 56th Avenue. A master
plan is being formulated to determine the best use for
this property in the future, as well as to best position
programs and services across the entire campus.
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A COMPLETE CONTINUUM OF CARE
FOR PATIENTS, RIGHT HERE IN QUEENS AND
RIGHT IN YOUR NEIGHBORHOOD
Today, we can say that there is almost no reason for
residents to leave this borough to experience a higher
level of healthcare. In fact, we see an increasing
number of people coming here for treatment from
outside the area. Queens has some of the best and
brightest medical talent – talent found right here in
our hospital and our ambulatory centers for primary
and specialized care, and in thousands of physician
practices throughout the community.
Now, more than ever, a community
teaching hospital needs to be the anchor
of medical expertise within a complete
continuum of care.
The term “continuum of care” is important to
understand. It refers to the series of medical services
– virtually a path – that an individual person will need
access to when becoming a “patient.” This article is
The “ER”: When Urgency Matters, We are Equipped to Save Lives
“From the young woman whose heart had been stopped for a half hour by the time she arrived, to the woman who suffered
an acute stroke, we know how to mobilize around a critical need. We call it a ‘save’ and it makes your whole week,” says Mark
Kindschuh, M.D., who directs our hospital’s emergency room clinical operations.
Dr. Kindschuh, along with Emergency Department chairman Diane Sixsmith, M.D., and several talented nursing leaders and
administrators, spearhead a team of doctors, physician’s assistants, nurses, technicians, nursing aides and paraprofessionals,
and ambulance workers. “We are available 24/7. We see anybody, consider any type of care, at any time,” Dr. Kindschuh says.
“And others in the hospital drop everything to come to the ER when needed.”
Many ER patients are elderly and in ill health. Their diverse cultural backgrounds reflect the population in the borough.
Many are residents of nearby nursing homes who are transported here if their health declines or they require a procedure.
But many are also children.
A large percentage of NYHQ admissions come through the ED, and the hospital is a designated Level 1 Trauma Center. So,
Dr. Sixsmith and her colleagues are often the first healthcare professionals to see and evaluate patients as they come into our
hospital. The decisions the team makes will affect the efficiency and quality of patients’ care that follows. The ED team also
excels at dealing with time-sensitive, acute conditions that hospital ratings groups use to judge efficiency and quality of care.
Our role is to provide answers and make decisions that will lead to a positive outcome for each patient for whom that is
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possible,” says Dr. Sixsmith, of the well-equipped and well-organized Emergency Department. “We can begin screening
intended to describe some of the highlights within
the continuum. Full detail on New York Hospital
Queens programs and services, as well as a directory of
physicians, is available on www.nyhq.org.
A patient’s journey through the continuum of
care can start at any point in the array of medical
and support services. Wherever that continuum
begins, continues and ends, individuals and their
families have plenty of choices and are becoming
savvy healthcare consumers and customers. They
understand that if they become a patient, they can
have a higher quality experience and a better outcome
when they use services that are linked to each other
across time, geography and information sharing.
Federal efforts toward healthcare reform have focused
attention and resources on helping (and sometimes
pushing) to create stronger more fluent links between all
the parts of the healthcare system, from prevention and
primary care, to diagnostics and procedures, to aftercare
and rehabilitation. These linkages – accomplished
through strengthened alignment of community
physicians to hospitals, electronic medical records, as well
as a strong system of support services and resources
create an effective, cohesive and less complicated
approach to care for patients, providers and institutions.
NYHQ has spent the past decade evolving into a worldclass medical center that offers just about every clinical
program and service necessary to support the practicing
physicians in the area, and their patients.
Our deep roots and long heritage in the borough
have made us a leader in developing an integrated
continuum of care. These bonds will be strengthened
patients immediately. Within three to four hours we can do whatever is needed for the individual situation, whether blood
tests, CT scans, ultrasounds, surgical consult, X-Rays, or MRIs. The remarkable cooperation we get from other parts of the
hospital enables us to accomplish diagnostics that would take one
to two weeks to have done elsewhere,” she states proudly.
Many of the 115,000+ patients who seek care in the NYHQ ED
do not have a primary care physician. For patients who do have a
private physician, NYHQ works hard to partner in their care with
community physicians and others involved in their care.
“Our attending physicians coordinate care with other physicians
and health professionals, inside and outside the hospital, and
with patients’ relatives,” says Dr. Sixsmith. “We strive for quality
assurance, we constantly review challenging cases and outcomes
and how we can keep improving.”
“We are a barometer of illnesses that are developing in the
community, and we’re in the vanguard of what’s changing in
medicine,” she says.
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in the coming year as we continue to move forward
with programs to enhance integration, such as the
Electronic Health Record (EHR) – a digital history
that will incorporate all data for a single patient and
be shared among all those caring for that patient.
Our patients will be the ultimate beneficiaries, as
care becomes more integrated, and more effectively
communicated, across the continuum.
This hospital has long fostered connections among
healthcare resources and services that work together
to address patient needs. We have established a
continuum of care that begins with the 1,600 members
of our medical staff – including affiliated physicians
practicing in every zip code of the county, who entrust
their patients to us. We pride ourselves on being able
to provide patients easy access to getting help with
healthcare needs from preventive care to diagnosis and
treatment, whether via outpatient specialty service or
acute care within the hospital. “After care” is a part of
the process for most patients leaving our hospital – a
bridge to extend their recovery. Our organization is set
up to help with the transition to home care or skilled
Electronic Health Record Consolidates A Patient’s Information for Safety & Efficiency
throughout the Continuum of Care
Do you realize that each time you receive care in a different doctor’s office, or have a test done in a different lab, a separate
health record is created for you? Until recently, these records were not connected, so the burden of sharing one’s total
health information between different providers has rested mostly upon the individual.
For many people, the realization of how inefficient and complicated this can be comes at a moment of illness or injury when
they are asked repeatedly for the same information by different providers. In some cases, repeated questions are intentional
and meant to double-check certain information. In others, the information is requested again because it has not been
transmitted between different physicians and healthcare facilities that are caring for the same patient.
This disconnection has long been a major burden and a risk in the world of healthcare record keeping. A myriad of computer
systems and software languages exist for health care record keeping – whether administered by hospitals, physicians or
insurance companies.
Now, for the safety and efficiency of each person’s medical care, the federal government has set standards for consolidating
all healthcare information about an individual, in an Electronic Health Record (EHR) that can be shared across systems. The
EHR is designed as the information ‘thread’ – a connection to enable consistent communication and data sharing throughout
the entire continuum of an individual’s of care, across time and geography.
NYHQ is ahead of many medical centers in digitizing patient records. We are moving aggressively toward a goal of achieving
“Meaningful Use” and interoperability for the hospital EHR in 2011, and an Ambulatory EHR in 2012. And, there is more to
do, particularly in building a community-based information network that will interconnect the NYHQ EHR with dissimilar
community provider EHRs and interface with individual Patient Health Records.
To help advance the process even more quickly, NYHQ has two experienced professionals, Ken Ong, M.D., MPH as Chief
Medical Informatics Officer and Philip Myones as Vice President, Chief Information Officer. They are integrating an
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care facilities of the highest caliber, such as The
Silvercrest Center for Nursing and Rehabilitation,
one of a dozen skilled nursing facilities with which
we work.
Community Based Care
Access to superlative care can begin at any of a
myriad of points on the continuum, thanks to the
NYHQ breadth of services, strong relationships
with community physicians, and many clinics and
partnership programs.
enterprise-wide system among NYHQ’s ambulatory services and implementing strict Information Security controls and tools
to safeguard patients’ health information. Among other things, this enterprise-wide system will track a patient’s outpatient
care, allow for electronic scheduling, and centralize and automate billing.
“A patient will be able to request an appointment online, and a physician’s office will be able to assure that patients are
getting follow-up care that was prescribed,” Dr. Ong explains. “Data on a patient’s test results will be available at the point
of care throughout our ambulatory services. For example, when a child is brought in for care, health professionals will know
immediately what immunizations the child needs.”
Upon discharge, a patient will receive a summary of the care they have received, to share with his/her primary care
physician. Patients of this hospital will also have access to an online portal where they can view their own records. “The EHR
is the glue assembling all the patient’s relevant health data to help our professionals make the best diagnostic and treatment
decision. Improved care will be the result,” adds Myones.
To help speed implementation of the EHR, NYHQ is partnering with a NYC Department of Health program – the Primary
Care Information Project – that has installed individual patient EHRs in the offices of 2,000 physicians treating underserved
communities in our region. Supported by federal stimulus funds, this program is designing information technology to
specifically improve care of patients with high blood pressure, diabetes, and elevated cholesterol.
“To close the information loop and leave no gaps, we are also working to encourage connectedness with our many
community physicians,” notes Stephen S. Mills, President & Chief Executive Officer. Our organization is building a system
that will be able to link with diverse computer systems currently in use among our referring physicians, he says.
“The digital age has provided us with a more efficient way to provide safer care, the Electronic Health Record. This is a
tremendous opportunity to deliver the highest level of care throughout our services. We want to be sure physicians know
that when they practice or refer here, they will have accessibility to medical information on their patients 24/7,” states Mills.
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NYHQ has virtually blanketed the Queens community
with ambulatory care centers and educational and
treatment programs offering the finest in care for
every life stage. These programs can support the
care from primary care physicians, provide follow-up
tests, help improve life style habits, vaccinations, and
annual screenings. Our smoking cessation and weight
loss programs are among the best subscribed in the
Hospitalists Assist in Tracking Individual Patient’s Care
Satisfying the needs of community physicians is a priority for our hospital. We know that delivering quality care and satisfactory
experiences to their patients matters a great deal to our community physician partners.
Our Hospitalist Service is designed to assist with the inpatient management of patients so that the community-based physician
needn’t interrupt his or her practice when one of their patients is hospitalized. Board-certified internists staff the service.
The “hospitalist model,” as described by Stephen Rimar, M.D., Senior Vice President & Chief Medical Officer, is a relatively
new approach that is growing across the country. It is meant to foster improved efficiency and continuity of care, as well as
enhanced communication with patients and families.
“Each of our hospitalists works exclusively in this hospital and has no private practice activity. They are each responsible for
adult or pediatric patients, assuring that their care is aligned with the practices of the hospital. They also work with residents
(commonly known as ‘house staff’) to enhance clinical training,” he states.
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county. Children make up a large part of our patient
population. Wellness pediatric care for them can
be found at both our main hospital and convenient
neighborhood locations. Easy access to obstetrics
and gynecology care can be especially helpful for the
continued follow-up required during pregnancy, or in
treating infertility. Any one of these programs offers
entry to the compassionate, skilled continuum of care
that NYHQ offers.
Importantly, our more than a dozen NYHQ
ambulatory centers and the many on-site programs
at businesses, schools, and organizations offer care
that is tailored to specific community needs. We
serve a diverse population of numerous cultures and
are committed to adapting our services to a variety of
philosophies of health and wellness.
Working to create successful care coordination that
makes all types of care available to our Queens
neighbors has been a priority at NYHQ for many
years. Now an exciting new option known as a
Medical Home has been added to the continuum of
care that we can offer right here in the community.
In 2010, the Jackson Heights Family Center
was recognized as a model of coordination and
integration of primary care around the patient – earning
a designation as a Patient-Centered Medical Home.
The concept of Medical Home was developed
by leading national physician societies and the
National Center for Quality Assurance (NCQA), an
independent non-profit organization committed to
keeping healthcare quality at the top of the national
agenda. They define a Patient-Centered Medical
Home as a service that strengthens the doctor/
patient relationship by encouraging access to ongoing
coordinated care, improving communications,
and using the latest information technology to
meaningfully benefit patient care.
The hospitalist physicians are available 24 hours a day, on a rotating basis. They can be assigned to patients as early as
in the Emergency Room. Each one of these physicians leads a team to oversee care of patients with particular diseases or
conditions, communicating back to patients’ primary care doctors based throughout the community. Each referring physician
has the opportunity to customize the level of support to meet the needs of the patient and the referring practice – including
requesting specific specialists and subspecialists to diagnose or treat their patients. After discharge, the patient returns to
the referring physician.
“This enhanced system of inpatient management helps community physicians more closely monitor the bedside care of their
patients,” explains Mary Godfrey, R.N., Vice President, Professional Services & Strategic Planning. “Hospitalists also serve as an
important link in the continuum of care for those patients who may come in without having a primary care physician. The dedicated
attention and added communication help us to deliver quality results.”
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“Our outstanding staff has managed to not only serve
these diverse communities of residents but to bond
with them. Each year our medical center’s market
share has grown and we rarely have empty beds,” says
Stephen S. Mills, President & Chief Executive Officer
of NYHQ. “This high occupancy tells us we are doing
the right things for patients in our community-based
medical sites, and in the hospital. They are satisfied,
their loved ones are pleased, and we have lived up to
the trust that their referring physicians have placed in
us,” he says.
NYHQ Services Support Care
from Your Physician
Referring physicians in our Queens community treat
a broad cross section of patients. The continuum of
care anchored by NYHQ adds support and expertise
to the arsenal of resources available to help community
physicians in their active, varied practices. For example,
those in internal medicine may need to refer patients for
advanced specialty care, when routine screenings show
an abnormality, or when the source of chronic pain is
unclear and needs further assessment. For surgeons in
the community, our state-of-the-art operating suites and
skilled nursing professionals help them perform at their
best when executing a high risk surgery.
Palliative Care: Choices in the Treatment of Pain and Suffering and
Making a Difference in Patients’ Lives
When our formal Palliative Care program got under way in 2010, it was projected that Cynthia Pan, M.D., its director, would work with
about 50 patients and their loved ones in the first year. In fact, she saw that number in the first month; in just six months, she had
touched the lives of more than 250 severely ill patients and families. Jane Morris, RN, soon joined the team as the Palliative Care
Clinical Coordinator.
Very simply, palliative care is a team function involving meticulous assessment and treatment of physical and psychological
symptoms to address and relieve (“palliate”) pain and suffering as a factor in a patient’s condition and quality of life.
The strong demand for palliative support here arises from the hospital’s care of so many seriously ill patients from around the region,
as well as an appreciation of what pain management can contribute to healing and full recovery for some patients, and late stage
quality of life for others. Dr. Pan and her team work across all medical subspecialties. Additionally, she and Ms. Morris work handin-hand with our surgeons, nurses, pharmacists, emergency medicine specialists, the hospital chaplain, case managers planning the
discharge and after-care of patients, and caregivers at the nursing homes and rehabilitation centers with whom we partner.
Dr. Pan says that the real decision-makers in palliative care are the patients and their loved ones. “It’s not what the doctors want,
but what the patient and family want – they function as a unit, since the patient may not be able to carry out wishes on his or her
own,” Dr. Pan explains.
The stories of Dr. Pan’s patients bring to life the heart and the soul of what palliative care can deliver. One patient who had
developed gangrene in his buttocks was in extreme agitation over his condition and he remained in severe pain following surgery
that had extended down to bone. The 55-year old was given medication to help him tolerate the care that he required, while
Dr. Pan worked closely with his surgeon, a psychiatrist and his nurses to help restore the man’s stability. “Once the pain medication
was added to his regimen and his pain was managed, he became himself again,” says Dr. Pan.
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“You can rely on NYHQ to offer superb clinical
facilities staffed by high caliber voluntary and full time
physicians and other healthcare professionals who will
be true partners in the care of your patients,” says Jack
M. Mann, M.D., F.A.C.P., F.C.C.P., pulmonologist &
President of the NYHQ Medical Staff Society.
Voluntary attending physician John Sciales, M.D.,
agrees. From the internists, surgeons and nurses, to the
ICUs, cath lab and cardiology and radiology services
of all kinds, his praise is high for our success in staying
ahead of the curve. “NYHQ does an excellent job
of keeping up with new technology and constantly
upgrading. You can rely on the resources,” says Dr.
Sciales who has an internal medicine practice. “They
have the services I need to assure my patients receive the
best quality of care.”
Better collaboration among health professionals around
a single patient’s care is a trend in health care today.
Having such a breadth of quality care available here at
NYHQ and in our extensive community centers makes
collaboration far less complicated for our patients and
their physicians.
Community-based physicians are facing increased
accountability for the outcome of their patients’ care.
NYHQ is developing new opportunities for integrating
more efficiently with physicians as a means for all to
succeed in delivering the very best of care – whether the
care is primary, emergent or highly specialized.
In another instance, Dr. Pan was called in to assist an elderly patient who was in the end stages of kidney disease. He had recurrent
hospitalizations, was on a ventilator, a feeding tube, and had a tracheotomy, and one leg was gangrenous. His real sorrow was that
he missed his wife, who was living in a different nursing home. Through palliative care counseling, a family meeting was held and
the 80-year-old man, and his son and daughter were supported in their decision-making. The man chose to suspend his dialysis and
move to the skilled nursing facility where his wife was located. As Dr. Pan describes, he was then able to be with his wife every day
until the time he died.
Sometimes, the patients with whom the palliative care team works are so compromised, that mortality – their death – is not regarded
as a failed outcome. Dr. Pan consulted with a very vibrant patient who had been in a prominent leadership position during his
career. He had developed ALS, more commonly known as Lou Gehrig’s disease. His degenerative condition progressed over time
but he retained his mental capability. As he slowly lost his ability to move, was placed on a ventilator and a feeding tube, and was
then diagnosed with lung cancer, those around him allowed him to make his own life decisions. He chose to receive care at The
Silvercrest Center for Nursing & Rehabilitation; where, eventually, he was advised of his end of life options. When he felt ready,
he told his family that he wanted to come off of the ventilator. A date was chosen and on that day, his family gathered, sang songs,
and prayed. Despite his extremely compromised health, this man smiled his brightest smile, and enjoyed a peaceful death. Shortly
afterward, Dr. Pan received a note of sincere thanks from the family and a fruit basket. “My patient died and yet I received a gift,”
says Dr. Pan with tears in her eyes.
“As new drugs and treatments become available, many people with advanced life-threatening illness are living longer. When we
instituted our Palliative Care program less than a year ago, we did so with the goal of helping to prevent or ease pain and suffering at
any stage of illness,” says Stephen S. Mills, President & Chief Executive Officer. “I am so very pleased to say that we are achieving
that. Our patients and their families deserve the comfort.”
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Specialty Care, Advanced Technology
& A New Building Expand Patients’
Options for Care
Care delivered in one part of the continuum of services
– whether through a NYHQ ambulatory center, clinic
or a private physician office can signal the need for
specialist attention. When that happens, we have the
services to act quickly and address the problem.
Clinical chairman Diane Sixsmith. M.D., and associate
chairman Mark Kindschuh, M.D., focus on protocols
that accelerate the time between an individual entering
the ER and then getting diagnosed and treated,
followed by release or admittance to an inpatient bed.
Our ER has a full range of advanced diagnostic
equipment to support its needs. Typical hospital
ratings for emergency rooms are based on timely
handling of three life-threatening conditions that are
often seen in an ER setting: heart attacks, congestive
heart failure, and pneumonia. Our facility is rated the
highest in all categories.
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“The reliable quality of NYHQ is reflected in the
caliber of its Emergency Room. Patients come away
very satisfied with the care they receive there,” says
surgeon James Satterfield, M.D., the former head of
the Queens Medical Society who refers and operates on
many of his patients at NYHQ. “The many physicians
in our community who are solo practitioners appreciate
being able to rely on the hospital to assist them as a
partner in the care of their patients.”
West Building Opens New Opportunities
In 2010, our dramatic new West Building was opened,
the culmination of a $210 million modernization
program. This large state-of-the-art building allowed
us to relocate and expand critical specialty care
services that demand advanced technology settings.
Our Heart & Vascular Center and Orthopaedic and
Rehabilitation program are two examples. These
centers – which we refer to as the Heart Hospital and
the Bone and Joint Hospital – deliver both outpatient
and inpatient services, allowing continuity for patients.
“NYHQ has been experiencing continued growth in
demand, and we needed the new building’s space to
be able to accommodate it,” says Stephen S. Mills,
President & Chief Executive Officer. “We’re proud
and grateful to have been able to accomplish this new
construction during trying economic times, when other
medical centers closed and increased the pressure for
healthcare access in Queens.”
Ten new state-of-the-art operating rooms were built
into the new West Building. Equipped with advanced
monitoring and imaging technology, these operating
rooms can handle some of the most complicated
surgeries and offer our surgeons the very best support.
A new hybrid operating room – one of few in the
tri-state area – is another new West Building
resource. This special OR enables doctors to perform
high-risk vascular surgery using minimally invasive
techniques that are guided by advanced imaging
technology. A patient who needs surgical repair of
a life-threatening abdominal aneurysm, for example,
is able to spend just one overnight in the hospital,
instead of 7 to10 days and a month’s home recovery
using more traditional surgery.
A new Ambulatory Surgery Unit, located on the first
floor of the West Building, is another enhancement.
Most same-day, outpatient surgeries are now taking
place in this new surgical area. It includes 33 beds for
use in patient recovery, offering greater privacy, and a
luxurious waiting area to make the family and friends’
experience more comfortable. The benefit, particularly
for our older patient population, is pronounced.
Sam Maida, 84, of Fresh
Meadows, NY, was the first to
have surgery in the new unit,
and he and his family noticed
the difference from their prior
experiences at the hospital. “It
doesn’t even seem like he had
surgery this morning. He’s smiling, he’s feeling well
and he’s his usual self,” said his wife Mary Ann Maida.
16
“As an ambulatory surgery center based at a tertiary
care hospital, we can do more complicated surgeries
on older patients, including those with co-morbidities
or a greater level of illness,” said Isaac Lowenwirt,
M.D., Medical Director of the new Ambulatory Unit,
and Associate Chairman, Anesthesiology. “We can
do this because we have such a high level of expertise
based at the hospital.”
Patient satisfaction is as important to us as it is for
the community physicians who entrust their patients
to our care. Recent patient satisfaction surveys show
that an increasing percent of patients who receive
care here will recommend the hospital to others.
Our hospital has worked to improve quality and
performance for years, and we appreciate when a
patient tells us we’ve performed well and he or she
has had a positive experience.
Garth Miano, now 56, has lived with end stage
kidney disease since the age of 21, and appreciates
both the warmth and the uniqueness of the dialysis
care that he receives with us. Mr. Miano now lives
in Manhattan but still travels to Queens to our
medical center three days a week to receive care from
his “dialysis family,” as he calls it, at the NYHQ
Trude Weishaupt satellite dialysis center in Fresh
Meadows. He has received care for years at this
center and developed close relationships with his
caregivers there. Early on, he also was trained as a
self-care dialysis patient – able to set up and manage
his own treatment, under medical supervision, while
at the center. He appreciates feeling in control of the
process via this unique approach at our center.
One of our infectious disease specialists, Wehbeh
Wehbeh, M.D., recently had a similar experience of
empowering a patient through emotional support.
Despite the patient’s feelings of despair after
diagnosis with a serious fungal disease, Dr. Wehbeh
knew that it was realistic to have hope of recovery.
The patient credited him with providing emotional
strength that enabled her recovery. “It is important to
17
listen to your patients, says Dr. Wehbeh. “We don’t
just help them recover physically, we support them
emotionally. We want to treat patients like family.”
Bedside Excellence Across the Board
For many patients, the continuum of their care for
specific conditions eventually leads to the bedside.
Though much care can be provided on an ambulatory
or outpatient basis, individuals with acute health needs
may still require the advanced services and roundthe-clock attention that can only be provided through
inpatient care.
We at NYHQ have never been better equipped to
handle complex patient situations than we are today.
To accommodate increasing needs, 80 new beds were
added with the opening of the West Building, bringing
our bed total to 519. The world-class professionals on
our staff are recognized as leaders in their respective
specialties. They practice across a full spectrum of
disease and health specialties, including those – such
as cancer, cardiology, and neurology – that can require
the most ongoing care.
Patients needing major surgery can be operated on
here and still remain close to home, near their families.
Our physicians perform hundreds of cardiothoracic,
vascular, urological, orthopaedic, gynecological and
bariatric surgeries each month. We offer the latest in
dental and prostodontic medicine, ranging from basic
care to the most advanced bone regeneration. When
critical care medicine is called for, our healthcare
professionals perform in well-practiced teams using the
latest technology to save lives.
Physicians on our staff work alongside a highly skilled
corps of nurses, aides, assistants and technologists who
can monitor and continue a patient’s care round-theclock. Trained in specialty medicine, our nurses spend
70 percent of their time involved in direct patient
care. “The hospital’s nursing protocols are particularly
rigorous; setting another standard of care in the
community,” says Michaelle Williams, R.N., Senior
Vice President, Patient Care Services.
Discharge Planning: Coordinating
All Important “After Care”
Our hospital is performing at the 95 percent level on
many of the new measures for inpatient care to be
instituted under healthcare reform. “In the surgical
intensive care unit (SICU), for example, we did not
have one hospital-acquired line infection in over two
years, which speaks well of our aseptic technicians.
Other units are competing with the SICU on this
excellent record!” Ms. Williams notes.
For many hospitalized patients, the continuum of care
includes after care or rehabilitation. About 50 percent
of discharges from our hospital go on to another level
of care, such as home care, rehabilitation, or a nursing
home. Responsible for planning this next step is the
case management team, led by Anthony Somogyi,
M.D., Chairman, Ambulatory Care, and Caroline
Keane, R.N., A.P.N., Director, Case Management &
Social Work.
We are also well below the national average on the
number of falls experienced by patients and patients’
rate of hospital-acquired infections acquired from
ventilators or urinary catheters, devices often used to
treat the elderly population served by our hospital.
The case management team consists of registered nurses
and social workers. With the rest of the patient’s care
team, they conduct daily rounds on the floors, making
assessments of needed resources that will expedite
care. Nurse case managers predominate among
our case management team, applying their medical
18
knowledge to review each patient’s continuum of care
needs throughout their in-hospital experience with
us. Working with them are social workers who lend
specialty knowledge of community-based resources.
Our nurse case managers begin to follow patients
while they are still in the emergency room, assessing
their functional abilities, the structure of their families
and their financial needs. Because of their nursing
training, they are able to justify medical necessity
and negotiate effectively with insurers. At time of
discharge, a nurse case manager is assigned to follow
up with each patient with a specific diagnosis for
30 days after he or she leaves the hospital. Follow
up includes checking that physician appointments
are kept and how well the patient is adhering to the
discharge plan.
Patient readmission rate to hospitals is increasingly a
concern of government and private insurers. Experts
say that problems that send patients back to hospitals
can be avoided if there is a better handoff from
the hospital to those responsible for the next phase
in a patient’s recovery. For example, patients may
misunderstand medication instructions or miss needed
follow-up appointments if they lack transportation.
Both situations can result in hospital readmission.
“Previously, hospitals only had to worry about what
happened while the patient was in the hospital,”
explains Dr. Somogyi. “Now changes in the system
drive us to consider partnerships with other health
resources, and to focus on after care.”
19
Transitioning to Care after Hospitalization
for the Short- or Long-term
Many patients leaving our hospital need some form
of “after care.” To assure their successful continuity
of care, we have formed a strategic partnership
with the Visiting Nurse Service of New York to
provide follow-up for those who can be helped in
a home setting. For those needing more assistance,
partnerships with highly rated facilities like The
Silvercrest Center for Nursing and Rehabilitation
help round out access to a full-service continuum
of care.
A nationally recognized skilled nursing facility,
Silvercrest is distinguished by its innovation and its
culture. Individuals can stay at the facility in one of
three areas: short-term sub-acute rehabilitation,
long-term care, or ventilator & respiratory therapy.
Age of residents currently ranges from 18 to 92 years,
with a predominance of those over 70 years. The
facility has round-the-clock staffing and monitoring,
and discharges as many as 1,100 individuals a year.
“Patients can move seamlessly into our environment
from the hospital” says Michael Tretola, Senior Vice
President & Administrator. “Some may stay a short
while, recovering before they return home, while
other residents stay with us for years and we become
their home.”
NYHQ physicians and patients’ community physicians
have the ability to work closely with Silvercrest staff
once they are receiving care or are residing there.
Sometimes Silvercrest rehabilitation therapists confer
with residents’ physicians in advance of their treatment
or surgery, with the goal of ensuring that they’ll be able
to optimize their care afterward.
20
“We deliver as much care as possible on site including
care in pulmonary, neurology, nephrology, cardiology,
infectious diseases, gastrointestinal, and other
specialties,” says Dan Russo, M.D., Vice President &
Medical Director. “And, when individuals have more
acute needs, we appreciate having a superior hospital
like NYHQ nearby with access to the very best
medical advancements.”
Many of the residents who come to live at Silvercrest
are more compromised than the norm. The 40-bed
dementia unit is always full. The facility has the largest
ventilator dependent population within New York
State. Among its total of 320 beds, 60 belong to
residents on life support. The Silvercrest team was the
first to establish the practice of weaning ventilatordependent individuals in a long-term care setting and
today, they continue to have one of the highest wean
rates in the country.
Silvercrest’s speech pathology program is particularly
advanced, as well. Unusual among nursing homes,
a speech pathology staff of 14 professionals delivers
comprehensive therapy and also leads research studies
involving speech and swallowing. This team works
with the mechanics of speech and devises approaches
to help people who otherwise would never be able to
speak again.
“We are strengthening our ability to care for sicker
patients, developing more services on site, such as
wound care and dialysis,” observes Loretta McManus,
R.N., Vice President, Nursing.
At the same time, short-stay residents of one to six
weeks come for rehabilitation following cardiac or
orthopaedic surgery, for example, recovery from stroke or
multiple sclerosis. Physical and occupational therapists
help these individuals regain strength and a sense of
independence in mobility and function. They help
transition individuals to be able to handle activities of
daily living so they can return home.
Mr. Tretola notes that as our U.S. population ages, and
the needs of those living longer in our society become
more acute, new residence models like Silvercrest that
are innovative in successfully combining home and
access to care will be more valuable. We at NYHQ are
honored to have them as part of the continuum of care
we offer to the Queens community.
21
HIGHLIGHTS: NYHQ PROGRAMS, PEOPLE AND
RESULTS THAT MADE NEWS IN 2010
Sophisticated Robotic Surgery
Comes to Queens
The hospital began to use the da Vinci® Si system,
which is the most advanced robotic surgery platform
available for the treatment of gynecological and
urological procedures. New York Hospital Queens is
one of only a few hospitals in the metropolitan area
to have this system, and the only hospital to have
two consoles, which allows two surgeons to operate
at the same time for the most complex procedures.
NYHQ was the first hospital in Queens to use
robotic surgery for the treatment of gynecological
diseases. Jian “Kathy” Huang, M.D., Attending
Gynecologist & Robotic Surgery Specialist, is
the only specialist in Queens offering surgical
treatment options for fibroids, endometriosis, ovarian
tumors, pelvic prolapse and female cancers. Gerald
Wang, M.D., Attending Urological Surgeon,
Robotics Specialist & Director, Urology, uses the
robotic technology for treatment of genitourinary
cancers including prostate, bladder, kidney and testis
cancers. With this minimally invasive approach to
surgery, there is often less pain, decreased potential
for infection and faster recovery.
Medical History made in
Cancer Treatment
A 58-year-old man made medical history as the
first patient in the United States to be treated for
lung cancer through the use of radioactive pellets
placed directly in the tumor. Dattatreyudu Nori,
M.D., Chairman, Radiation Oncology, along with
Paul C. Lee, M.D., Vice Chairman, Cardiothoracic
Surgery, performed a surgical resection of the tumor
and then implanted the tumor bed with radioactive
Cesium 131 pellets in a new type of radiation seed
implantation procedure. Radiation seed implantation
has been successful in treating prostate cancer, but
had not yet been used to treat this form of aggressive
lung cancer.
NYHQ Surgical Intensive Care Unit serves
as Role Model for Infection Control
At press time, the Surgical Intensive Care Unit
(SICU) has been CLABS-free for 33 months!
CLABS, which stands for central line associated
blood stream infection, is a potentially life
22
threatening hospital acquired infection that can
affect patients who require the insertion of an IV
central line. According to the National Health and
Safety Network, the group that measures CLABS
rates, we rank among the best hospitals nationwide.
The nursing team serves as the gatekeepers of
patient safety for the SICU. According to nursing
management, hand washing is at the foundation for
the SICU’s decrease in CLABS.
A major FreeMAT activity has been an annual toy
drive for the children of soldiers deployed to the
Middle East. The toy drive has developed widespread
support within the hospital, the community, political
leaders, business and civic organizations, schools and
individuals. New York City Comptroller John Liu has
participated in the initiative since its inception. Over
time, other elected officials have joined the initiative
including Senator Toby Ann Stavisky, Senator Tony
Avella, Assembly Member Grace Meng and New York
City Council Members Peter Koo and Dan Halloran.
NYHQ FreeMAT Achieved Milestone in
Toy Drive for U.S. Army Families
American Heart Association Named
NYHQ Presentation Among Top 10 Percent
of Research Abstracts
During the winter holidays, FreeMAT presented
a “mountain” of toys to the leadership of the U.S.
Army 99th Regional Readiness Command. NYHQ’s
FreeMAT reached the milestone mark of 10,000 toys
donated to Army families. FreeMAT, the Freedom
Medical Aid Team, is a group of the medical center’s
EMTs and paramedics that was organized in 2002
following the 9/11 attacks.
23
The Cardiac Health Center was invited by the
American Heart Association to participate in its “Best
of AHA Specialty Conferences Poster Session” at the
AHA Scientific Sessions 2010, attended by 20,000
health care professionals in Chicago. The Cardiac
Health Center study “Changes in Exercise Capacity
Following Cardiac Rehabilitation in Elderly vs. Younger
Patients,” had been presented earlier in the year at a
specialty conference and was selected by the AHA to be
among the top 10 percent of accepted abstracts.
New High Tech Imaging Ultrasound
Equipment for Obstetrics & Gynecology
NYHQ received a $450,000 Community Capital
Assistance Program grant from the New York State
Legislature. Funds were used to purchase eight stateof-the-art ultrasound systems to monitor routine
deliveries and high-risk pregnancies, as well as to
diagnose fetal and maternal complications. Senator
Toby Ann Stavisky, who represents the hospital’s
district, made the award possible by applying for
capital funding on the hospital’s behalf.
‘Diabetes 2010’ Featured at Heinrich
Symposium
NYHQ hosted the 2nd Annual George F.
Heinrich, M.D. Symposium, which featured new
developments in diabetes and its potential impact
on brain function, pregnancy, vision and obesity, as
well as public health policy. The keynote speaker was
Robert Ratner, M.D., Senior Research Scientist,
MedStar Research Institute, and Professor of
Medicine, Georgetown University Medical School,
who addressed “National Health Reform: Its
Impact on Diabetes and Public Health Policy.” 190
physicians received continuing medical education
(CME) credits for attendance.
Team of NYHQ Surgeons Performed
First-of-a-Kind Procedure in Queens
Three NYHQ surgeons were the first in Queens to
perform an endovascular repair of a descending thoracic
aortic aneurysm. This minimally invasive and life-saving
procedure was a collaboration between Gregg Landis,
M.D., Director, Vascular/Endovascular Surgery; Kurtis
Kim, M.D., Attending Vascular Surgeon; and Charles
Mack, M.D., Director, Cardiovascular Recovery Unit.
24
An aneurysm is a weakening of the artery wall,
which balloons out until it becomes so thin it can
burst, causing internal bleeding and possibly death.
The surgeons were able to operate on the aneurysm
from inside the artery (endovascular) instead of
using the traditional open-chest procedure, which
can have a recovery time of up to six months. With
this newer approach, the patient may experience
less pain and return to normal activities within a
few days.
Research Showed Disparity in Asian
Female Enrollment in Cardiac Rehabilitation
Cardiac rehabilitation has been proven to reduce
morbidity and mortality in patients with coronary
artery disease. Unfortunately, the percentage of
eligible patients nationally who enroll is less than
25
20 percent. Cardiac Health Center staff presented
a research study at the 25th annual meeting of
the American Association of Cardiovascular and
Pulmonary Rehabilitation in Milwaukee that found
an even higher disparity in enrollment among
Asian women. Despite strong referral patterns, only
8 percent of Asian women who were referred for
cardiac rehabilitation enroll. Language issues and
cultural perceptions appear to be the primary barriers.
The Center plans to better address those issues going
forward to increase enrollment.
A Spring Night Gala: We Honored a
Medical Pioneer and Laughed with a
Legendary Comedian
More than 2,500 employees and hospital benefactors
attended the presentation of our hospital’s highest
honor, the Pacesetter Award, at the Koch Theater of
Lincoln Center. The award is conferred each year at
A Spring Night Gala, our hospital’s signature
fundraising event. It is given to an individual who has
had a major impact on patient care, medical education,
research, or the well-being of the human community.
The awardee was Julian De Lia, M.D., who was
recognized for his treatment of a placental abnormality
that can impair or cause the death of twins in the
womb. The intrauterine surgery he developed has saved
thousands of lives. The Gala evening featured a private
performance by renowned comedian Bill Cosby and
was followed by a champagne and dessert reception
for employees. On May 23, the 2011 honoree will be
Eugene M. Lang, a longtime contributor to the hospital
for his support of health care, education and services for
underprivileged children.
Residents and Fellows Research Day
Showcased 62 Studies
Our physicians-in-training presented 62 research
studies in 13 specialty areas at the annual Residents
and Fellows Research Day. The presentations were
part of an educational program held by the Theresa
and Eugene M. Lang Center for Research and
Education, which teaches residents and fellows how
to conduct and present a research project. More than
200 people attended the event and marked the Lang
Center’s 10th anniversary.
Five presenters received awards for their presentations:
Rashmi Bawa, M.D., 1st year resident, Surgery, with
Dan Enger Ruiz, M.D., 3rd year resident, Surgery:
“Evaluating the Transition into Residency.” Ellen
Gutkin, D.O., Gastroenterology fellow: “Pillcam ESO
is More Accurate than Clinical Scoring Systems in
26
Risk-Stratifying Emergency Room Patients with Acute
Upper Gastrointestinal Bleeding.” Alexander Kraev,
M.D., 4th year resident, Surgery: “Factors Predictive of
Mortality in Vascular Surgery Patients from an NSQIP
Database: Does Obesity Matter?” Ernie Yap, M.D., 2nd
year resident, Internal Medicine: “Retrospective Analysis
of (VTE) Prophylaxis Prescription.” Farzin Rahmanou,
M.D., 3rd year resident, Internal Medicine: “Albumin
Levels in a Newly Intubated Critically Ill Patient.”
NYHQ Opened Rapid Testing Lab in
Downtown Flushing
The hospital diagnostic laboratories team (formerly
CDL) opened a Rapid Testing Lab and patient
service center in downtown Flushing at the Queens
Crossing retail and medical office building. From
Monday through Saturday, physicians can order
a test, send a patient for blood collection and get
test results back within an hour. The facility is
staffed with multilingual phlebotomists (Cantonese,
Mandarin and English) who collect blood and other
specimens for testing.
NYHQ Conducted Free Cancer Screenings
Reducing Pain in the Emergency Room
The Pediatric Emergency Medicine Department
introduced the use of inhaled nitrous oxide as an
option for pain management and procedural sedation.
More commonly known as “laughing gas,” it will be
familiar to those who have had it while getting dental
work. Gregg Rusczyk, M.D., Director, Pediatric
Emergency Room, and Diane Sixsmith, M.D.,
Chairman, Emergency Medicine, in coordination
with the Department of Anesthesiology, agreed that
the gas would be a good alternative to an IV needle.
Nitrous oxide is given to the child through a cherry or
bubble gum flavored face mask. This method allows
the child to calm down while providing extremely
effective stress and pain relief. The gas works within
two to three minutes of application and wears off just
as quickly with no lingering after effects.
27
The phone rang off the hook as hundreds of women
responded to a pre-Mother’s Day announcement
by NYHQ, State Senator Toby Ann Stavisky,
Assembly Member Grace Meng and Council
Member Peter Koo urging women to get free cancer
screenings. In conjunction with the Cancer Services
Program of the New York State Department of
Health, which reimburses cost, NYHQ offered free
breast and cervical cancer screenings at the Family
Health Center in downtown Flushing and our
Department of Radiology offered free mammograms.
Endovascular Stent Graft Used to Repair
a Ruptured Aorta
Gregg Landis, M.D., Director, Vascular/Endovascular
Surgery, and our surgical team saved the life of an
elderly Forest Hills man. The team used endovascular
surgery to insert and attach a stent, a short, hollow
tubing of synthetic material inside the patient’s
ruptured aorta to prop it open and strengthen it. This
is the first time this surgical procedure was performed
at NYHQ and it is believed to be the first such case
in Queens.
NYHQ Research on HIV Leads to New
HIV Care Guidelines in U.S. and Europe
Department of Pediatrics Unveiled
a Major Gift of Art
Peter Wasserman, R.D., M.A., Metabolic Support
Coordinator, Infectious Disease Division, and David
S. Rubin, M.D., Director, Specialty Care Center for
HIV/AIDS, co-authored a study, “Highly prevalent
vitamin D deficiency and insufficiency in an urban
cohort of HIV-infected men under care.” Their paper
was published in the peer-reviewed journal AIDS
Patient Care and STDs and was presented at the AIDS
Society Conference on HIV Pathogenesis, Treatment
and Prevention in Cape Town, South Africa. Their
work has led to new guidelines for HIV care in the
U.S. and Europe, which now calls for routine vitamin D
testing and supplementation when needed.
A permanent art installation, a series of 127 murals
called the “Children of Queens,” was unveiled on
the pediatric unit. The murals cover 1,000 feet of
wall space and were painted by Splashes of Hope, a
non-profit organization of mural artists dedicated
to creating soothing and uplifting environments
in hospitals and other medical settings. The murals
depict scenes of special meaning to children, such
as game day at CitiField, home of the New York
Mets; or popular destinations such as the Queens
Zoo and the Hall of Science. The intent is to help
the healing process by creating a comfortable,
friendly atmosphere and to lift the spirits of
patients, families and staff. The installation was
sponsored by the Starlight Children’s Foundation,
28
which supports NYHQ throughout the year with
programs such as clown visits and the purchase of
portable video game systems for children to use in
the hospital.
High Tech Testing for Balance Disorders
Our outpatient Center for Orthopaedics &
Rehabilitation Medicine in Fresh Meadows acquired
the NeuroCam Smart EquiTest for the testing and
treatment of vestibular (inner ear) and/or balance
dysfunction. The EquiTest helps to assess the status
of patients who experience frequent falls or have
a sense of falling, dizziness or lightheadedness.
It is also used in the physical therapy of patients
who have had brain or eye surgery or those with
stroke, Parkinson’s disease, multiple sclerosis or
polyneuropathy as well as vestibular disorder. The
equipment measures and reports on three sensory
systems (inner ear, eyes and sense of touch in your
feet) that contribute to balance control.
29
Annual Screening for Stroke Risk Drew
Largest Attendance to Date
NYHQ is a New York State Designated Level 1
Stroke Center. Our Neuroscience Center sponsored a
free screening for stroke risk that drew more than 110
community members. It was the largest attendance
since we began offering the screening program in
2001. Each individual progressed through a series of
stations for measurement of blood pressure, pulse,
cholesterol and glucose. At the final station, a risk
assessment was given based on the medical history
and the results of the tests. Those participants with
abnormal test results were referred for follow-up.
MEDICAL STAFF APPOINTMENTS
2010-2011
Charles A. Demarco, M.D.
Attending, Orthopaedics & Rehabilitation
David DiJohn, M.D.
Attending, Pediatrics
Boris Abayev, M.D.
Affiliated Physician, Orthopaedics &
Rehabilitation
Zoltan Antal, M.D.
Consultant Physician, Pediatrics
Luz D. Ares, M.D.
Attending, Medicine
Evelio Echenique, M.D.
Affiliated Physician, Medicine
Yokaira Espiritusanto, D.P.M.
Attending, Surgery
Kerrianne B. Brady, M.D.
Attending, Emergency Medicine
Daniela Atanassova-Lineva, M.D.
Andrew J. Buda, M.D.
Attending, Division of Cardiology,
Medicine
Elphida G. Ayvazian, D.M.D.
Attending, Dental & Oral Medicine
Ma Jesusa C. Calagos, M.D.
Ingrid I. Felix-Peralta, M.D.
Affiliated Physician, Pediatrics
Annette Fiorillo, D.O.
Attending, Medicine
Richard A. Gasalberti, M.D.
Amr A. Azim, M.D.
Attending, Obstetrics & Gynecology
Christopher Calandrella, D.O.
Nison L. Badalov, M.D.
Attending, Medicine
Daniel J. Case, M.D.
Esther Chaim, D.O.
Attending, Medicine
Collier Chan, D.P.M.
Attending, Surgery
Mark Balek, M.D.
Medicine
Samuel A. Bangug, M.D.
Mohammad B. Bhatti, M.D.
Victor Chen, D.P.M.
Attending, Surgery
Quasem Chowdhury, M.D.
Seth H. Goldbarg, M.D.
Medicine
Alla Goldberg, D.O.
Attending, Medicine
Judah L. Goldberg, M.D.
Maria Cipollone, M.D.
Attending, Surgery
Devjani Das, M.D.
Fred J. Delucia, D.P.M.
Attending, Surgery
Elan M. Goldwyn, M.D.
30
NYHQ Medical Staff covers Queens with
a higher level of healthcare…
Edward M. Ha, M.D.
Joseph P. Habboushe, M.D.
Farzad Haghighi, M.D.
Attending, Medicine
Astoria
Jung-Ah Han, M.D.
Attending, Medicine
Flushing
Sunnyside
Jackson
Heights
Fresh
Meadows
Eliot Heisler, D.D.S.
Forest
Hills
Woodhaven
Barnali Hasan, M.D.
Attending, Medicine
Jamaica
Howard Hinestroza, M.D.
Steve Hou, M.D.
Attending, Medicine
Wayne W. Hsieh, D.D.S.
JFK Int’l Airport
Lingpin Hung, M.D.
Attending, Medicine
Syed A. Hussain, M.D.
Attending, Medicine
Batool Hussaini, M.D.
Attending, Medicine
Jae Geun Hyun, M.D.
Attending, Medicine
Azmat Iqbal, M.D.
Attending, Medicine
David Jacobs, M.D.
Attending, Radiology
Shirlee Jaffe, M.D.
31
Nicola Kreglinger, M.D.
Attending, Medicine
Avishai T. Neuman, M.D.
Attending, Anesthesia
Sam T. Kwauk, M.D.
Attending, Surgery
Ajay Jain, M.D.
Attending, Medicine
Douglas R. Labar, M.D.
Attending, Medicine
Priya Nori, M.D.
Attending, Medicine
Padmaja Kandula, M.D.
Attending, Medicine
Jane M. Kanowitz, M.D.
Attending, Medicine
Nnamdik Nwaohiri, M.D.
Attending, Medicine
Baoqing Li, M.D.
Attending, Radiation Oncology
Nam Hee Om, M.D.
Ke Lin, M.D.
Kenneth Ong, M.D.
Chief Medical Informatics Officer
Jyh-Haur Lu, M.D.
Attending, Medicine
Jennifer A. Meller, M.D.
Attending, Medicine
Denis V. Kapkov, M.D.
Attending, Medicine
Samuel Kenan, M.D.
Sumit Mittle, M.D.
Medicine
Irene C. Paek, M.D.
Attending, Medicine
Albert Pahk, M.D.
Attending, Medicine
Prince Mohan, M.D.
Attending, Medicine
Anson M. Moise, M.D.
Harry F. Moussouris, M.D.
Attending, Pathology
Paul D. Mullin, M.D.
Attending, Medicine
Hind Kettani, M.D.
Attending, Medicine
Sean Murray, M.D.
Kamal Khan, M.D.
Attending, Medicine
Joon Mo Myung, M.D.
Attending, Medicine
Aleksandr L. Khariton, M .D.
Attending, Medicine
Kenneth Nalaboff, M.D.
Alice M. Kim, M.D.
Edward J. Nejat, M.D.
Cynthia X. Pan, M.D.
Attending, Medicine
Director, Palliative Care
Jocelyn W. Park, M.D.
Francesco Passarelli, M.D.
Attending, Medicine
Neela Patel, M.D.
Seema J. Patel, M.D.
Attending, Medicine
Roy Perles, D.P.M.
Attending, Surgery
32
Kenneth J. Perry, M.D.
Afroz Pervin, M.D.
Attending, Medicine
Ali Pootrakul, D.D.S.
Navid Rahmani, D.D.S.
Melissa F. Ralston, M.D.
Yael Rappeport, M.D.
Attending, Medicine
Thomas M. Reilly, M.D.
Attending, Medicine
Joel Ricci, M.D.
Attending, Surgery
Michael A. Spinelli, M.D.
Medicine
Carlisle St. Martin, M.D.
Attending, Medicine
Nuzhat F. Syed, M.D.
Attending, Medicine
Vito Taverna, M.D.
Attending, Medicine
Furqan H. Tejani, M.D.
Medicine
Peter E. Zambito, M.D.
Medicine
Ting T. Zhang, D.P.M.
Attending, Surgery
Kan Tun, M.D.
David N. Rose, M.D.
Attending, Medicine
Chairman, Department of Medicine
Edgar Z. Vanegas, M.D.
Attending, Medicine
Frederick D. Rutkovsky, M.D.
Attending, Medicine
Noah S. Scheinfeld, M.D.
Attending, Medicine
33
Chao A. Yuan, M.D.
Nejat Zeyneloglu, M.D.
Attending, Medicine
Monisankar Roy, M.D.
Attending, Medicine
David A. Sion, M.D.
Peyman E. Younesi, M.D.
Attending, Medicine
Yelena Tsyba, D.O.
Frank J. Tuminelli, D.M.D
Director, Prostodontics
Marina Shvets, D.P.M.
Attending, Surgery
Timothy Wong, M.D.
Attending, Medicine
Steven J. Touliopoulos, M.D.
Ignatius D. Roger, M.D.
Attending, Surgery
Nitin K. Sethi, M.D.
Attending, Medicine
Steven D. Wolff, M.D.
Gerald J. Wang, M.D.
Attending, Surgery
Director, Urology
Mei Wang, M.D.
NYHQ LEADERSHIP
Board of Trustees
George F. Heinrich, M.D.
Chairman, New York Hospital Queens
Georgia Kaloidis
Proprietor,
Terrace on the Park
President & Chief Executive Officer,
New York Hospital Queens
Warren D. Kroeppel
Director of Aviation, Northeast Region,
Michael Baker Engineering Corp.
Bruce Bendell
President, Major Automotive Group
Kristina Lang
Entertainment Business Manager
William W.H. Chiang
Chairman & Chief Executive Officer,
Pacific Concord Investment Corp.
Phyllis R.F. Lantos
Exec. V.P. & Chief Financial Officer,
NewYork-Presbyterian Hospital
Philip Christopher
President,
Personal Communications Devices
Howard H. Lee
The World Journal
Steven J. Corwin, M.D.
Exec. V.P. & Chief Operating Officer,
Jack M. Mann, M.D.
President, Medical Staff Society,
Arthur D. Dawson, Ph.D.
Vice Chairman,
Pavlos Mavrides Matos
Partner,
Provident Group
Michael B. Meyer
President,
TDC Development, a member F & T Group
Joseph R. Ficalora (joined 2010)
Chairman,
New York Community Bancorp
Maxine Frank, Esq.
Sr. V.P. Chief Legal Officer & General
Counsel, NewYork-Presbyterian Hospital
Wayne M. Osten
Sr. Vice President & Director,
NewYork-Presbyterian Healthcare System
Marlene E. Post
Former National & International
President, Hadassah
Hon. Claire Schulman
Former President, Borough of Queens
Flushing Willets Point Corona LDC
Hon. Gerson Strassberg
Consultant
Kanak Golia (joined 2010)
Perfume Center of America, Inc.
William G. Wolff, M.D.
Chairman, Medical Board,
Honorary Trustee
Herbert Pardes, M.D.
Management Team
John Sciortino, F.A.C.H.E.
Senior Vice President &
Chief Operating Officer
Maureen Buglino, R.N.
Vice President, Ambulatory Care &
Emergency Services
Vito Cassata
Vice President, General Services &
Facilities Planning
John Enright
Vice President, Cardiac Services
Mary Godfrey, R.N.
Vice President, Professional Services &
Strategic Planning
Frank Hagan
Vice President, Financial Services
Gail Holtz, R.N.
Associate Vice President, Patient Care
Services
Kyle Jacobi, Esq.
Associate General Counsel
Cosmo LaCosta, F.A.C.H.E.
Senior Vice President, Administration
Camela Morrissey
Vice President, Chief Marketing Officer
Philip Myones
Vice President, Chief Information Officer
34
Marilyn Bitterman
Joan Vogt
Don Capalbi
Herbert Williams
John Byas
Debra Pagano Cohen, ExO
Diane Cohen
Kenneth Ong, M.D., M.P.H
Chief Medical Informatics Officer
Lorraine Orlando
Vice President, Human Resources
Rabbi Martin Cooper
Joanne Demartino
Alexander DiPoalo
David Dolan
James J. Gallagher
Emily Wang
Beauty Wong
Fran Zanni, ExO
Scientific Advisory Board
Chairmen
Phyllis August, M.D., M.P.H.
The Theresa Lang Director, Theresa &
Eugene M. Lang Center for
Research & Education
Stephen Rimar, M.D.
Senior Vice President, Medical Affairs &
Chief Medical Officer
Bessie Gasparre
Michael Tretola
Senior Vice President, Continuum of Care
Jack Han
Stephen Rimar, M.D., ExO
Senior Vice President for Medical Affairs
& Chief Medical Officer
Richard Italiano
Members
Kevin Ward, C.P.A.
Senior Vice President, Treasurer &
Chief Financial Officer
Adam Weinstein, F.A.C.H.E.
Vice President, Regulatory Affairs &
Corporate Compliance
Michaelle Williams, R.N.
Senior Vice President & Chief Nursing
Officer, Patient Care Services
William Wissemann, Esq.
Senior Vice President & General Counsel
Patricia Woods, Ph.D.
Chief Learning Officer
Community Advisory Council
Frank C. Macchio
Chairman
Vincent J. Gianelli
John A. Golden
Myra Baird Herce
Chris Kutner, J.D.
Stanley Markowitz
Terence Brady, M.D., F.C.C.P.
Associate Director, Critical Care
Stephen S. Mills, ExO
Andrew Buda, M.D.
Director, Cardiovascular Research
Eileen Miller
Camela Morrissey, ExO
Michael Nussbaum
Terrence Y. Park
Frances Passantino, ExO
Kris Ram
Joshua Schneps
Warren Schreiber
John E. Sciortino, ExO
Carlos C. Talisaysay
Meilin Tan
Veronica Tsang
Chris Tsouratakis
Peter Tu
Armando E. Castro, M.D.
Program Director, Surgical Residency
Program, Surgery
Chaim Charytan, M.D.
Director, Nephrology, Medicine &
Director of Dialysis Units
Gary S. Eglinton, M.D., F.A.C.O.G.
Chairman, Obstetrics & Gynecology
Daniel Lorber, M.D., F.A.C.P.
Associate Director, Theresa & Eugene M.
Lang Center for Research & Education
Dattatreyudu Nori, M.D., F.A.C.R.,
F.A.C.R.O
Chairman, Radiation Oncology
James Rahal, M.D.
Director, Infectious Disease, Medicine
James Ryan, M.D., F.A.C.E.P.
Associate Chairman, Emergency Medicine
James W. Turner, M.D., F.A.C.S.
Chairman, Surgery
35
Medical Staff Society
Executive Committee
Jack M. Mann, M.D.
President
Ruby Malva, M.D.
Vice President
Clinical Chairmen
Anthony A. Somogyi, M.D.
Department of Ambulatory Care
Burton S. Wasserman, D.D.S.
Department of Dental and Oral Medicine
Delegates at Large
William M. Duke, M.D.
Simon D. Fink, M.D.
Yuancong V. Wang, D.O.
Executive Committee Members
Geddis Abel-Bey, M.D.
Allan E. Beyda, M.D.
Philip D. Freedman, M.D.
Robert Harooni, M.D.
Jerry Huo, M.D.
Alice Lee, M.D.
Sang Pak, M.D.
Alan N. Queen, D.D.S.
James E. Satterfield, M.D.
Stephen S. Schuster, M.D.
Jose M. Villarin, M.D.
Frederick A. Walther, M.D.
Lihong Wei, M.D.
Lai Ming Yu, M.D.
Medical Board Officers
Chairman
Louis Sussman, M.D.
Associate Chairman, Department of
Pathology and Clinical Laboratories
Peter A Silverberg, M.D.
Department of Anesthesiology
Steven M. Yager, D.P.M.
Secretary/Treasurer
David H. Snyder, M.D.
Immediate Past President
Michael J. Warhol, M.D.
Department of Pathology and Clinical
Laboratories
David N. Rose, M.D. (joined 2011)
Department of Medicine
Bruce Spinowitz, M.D.
Associate Chairman,
Department of Medicine
Dattatreyudu Nori, M.D.
Department of Radiation Oncology
Diane M. Sixsmith, M.D.
Department of Emergency Medicine
Mark Kindschuh, M.D.
Associate Chairman,
Department of Emergency
Medicine
Gary S. Eglinton, M.D.
Department of Obstetrics & Gynecology
Daniel Skupski, M.D.
Associate Chairman,
Department of Obstetrics &
Gynecology
James W. Turner, M.D.
Department of Surgery
Gregg Landis, M.D.
Associate Chairman,
Stephen Merola, M.D.
Associate Chairman,
Jack M. Mann, M.D.
Vice Chairman
Jeffrey E. Rosen, M.D.
Department of Orthopaedics &
Rehabilitation
Joseph J. Abularrage, M.D.
Secretary
Department of Pediatrics
Jose Villarin, M.D.
Associate Chairman,
Isaac Lowenwirt, M.D.
Associate Chairman,
Samuel J. Lang, M.D.
Department of Cardiothoracic Surgery
Paul C. Lee, M.D.
Associate Chairman,
Department of Cardiothoracic Surgery
William Wolff, M.D.
Department of Radiology
David Rogers, M.D.
Associate Chairman,
NYHQ Women’s Auxiliary
Jody Eglinton
President
Frances Zanni
Vice President
Kathleen Soltan
Vice President for Administrative Affairs
Celia Eduoard
Assistant Vice President for
Administrative Affairs
Rose Cutugno
Treasurer
Marie Gavroy
Assistant Treasurer
36
Rosemarie LaRuffa
Recording Secretary
Alberta Squillante
Assistant Recording Secretary
Connie Fokianos
Corresponding Secretary
Nilda Janacek
Assistant Corresponding Secretary
Nursing Leadership
Councils
Executive Council
Michaelle Williams, R.N., M.A.,
N.E.A.-B.C.
Chairman
Gail Holtz, R.N./N.P., M.S.N.,
C.N.S., C.R.R.N.
Co-Chairman
Leadership Council
Michaelle Williams, R.N., M.A.,
N.E.A.-B.C.
Chairman
C.N.S., C.R.R.N.
Co-Chairman
Coordinating Council
C.N.S., C.R.R.N.
Chairman
Mimi Lim, R.N., M.A., C.I.C.,
N.E.A.-B.C.
Co-Chairman
NYHQ College Board
John E. Sciortino, F.A.C.H.E.
Sr. Vice President &
Chief Operating Officer
Patricia Woods, Ph.D.
Chief Learning Officer
William P. Wissemann, Esq.
Senior Vice President & General Counsel
Michaelle Williams, R.N.
Senior Vice President &
Chief Nursing Officer
Lorraine S. Orlando
Vice President, Human Resources
Camela Morrissey
Vice President, Chief Marketing Officer
Suzanne C. Pugh, R.N., B.S., C.E.N.
Chairman
Karen Tiedemann
Director, Health Information Systems
Nursing Practice Council
Julia Stuart
Director, Health Education Library
C.N.S., C.R.R.N.
Chairman
Infection Control Council
Mimi Lim, R.N., M.A., C.I.C.,
N.E.A.-B.C.
Chairman
Kathy DiBenedetto, R.N., C.I.C.
Co-Chairman
Terry Abreu, R.N.-C., B.F.
Co-Chairman
37
Nursing Performance
Improvement Council
Karen A. Hultberg
Administrative Director,
Lang Center & IRB and Administrator,
Medical Staff Office
Donna Cheslik, R.N.
Administrative Director, Cardiac Health
Center
Michael Tretola
Senior Vice President, Continuum of Care
Diane L. Gahagan
Director of Education and Workforce
Development, Queens College, CUNY
NYHQ Contributors
Corporate
Advanced Care, Inc.
Advanced Pediatrics
AKF Group
Alexander S. DiPaolo, CPA, P.C.
Americana Manhasset
Angelica Textile Services
Ascent
Association of Chinese American
Physicians USA, Inc.
Avanti Healthcare
B.Braun Medical, Inc.
Barr & Barr, Inc.
Benenson Rehabilitation and
the Flushing Manors
Beth Abraham Family of
Health Services
Better Care, Inc.
Biomet 3i
Bloomingdale’s, Inc.
Booth Flower Shop
Booth Medical Associates, P.C.
Brasseler Dental, LLC
C&B Consulting Group
Calvary Hospital
CannonDesign
Capital One Bank N.A.
China AIDS Fund, Inc.
Cicero Consulting Associates
Crothall Healthcare, Inc.
CRT Surgical Associates, P.C.
Daniel J. Hannon & Associates
Department of Ambulatory
Care Services
Department of Cardiothoracic
Surgery
Department of Dental &
Oral Medicine
Department of Emergency Medicine
Department of Obstetrics &
Gynecology
Department of Orthopaedics &
Rehabilitation
Department of Radiation Oncology
Disano Construction Co., Inc.
Division of Electrophysiology
Division of Nephrology
Division of Patient Care Services
Dr. T’s Pediatrics, PLLC
Dry Harbor Nursing and
Rehabilitation
Dzenis Orthopaedics, M.D., P.C.
Ear, Nose & Throat Associates
of New York, P.C.
Eclipsys Solutions Corp.
E-J Electric Installation Co.
Enterra Solutions
EP Rewards
EPS Settlements Group
EquipSystems
Farley, Holohan & Glockner, LLP
Ferring Pharmaceuticals
Filterfresh
Flushing Health Care Medical, PLLC
Flushing Manor Geriatric Center, Inc.
Flushing Rotary Club
Flushing Willets Point Corona LDC
Fresh Meadows Homeowners
Civic Association
Frette
Garfunkel Wild, P.C.
Grossman & Grossman, LLP
Hagedorn & Company
Hamilton Cavanaugh & Associates
Henry Schein, Inc.
Hermes
Hess Companies
Hirshleifer’s
Hoffman Enterprises
Hollis Women’s Center
Hospice of New York
Hunter Ambulance
Infectious Disease Section
Intech Medical, P.C.
Ivone, Devine & Jensen, LLP
JAMDA Realty
John F. Kennedy Democratic Club
Johnson & Johnson
JPMorgan Chase
Keller, O’Reilly & Watson, P.C.
Kelly, Rode & Kelly, LLP
Kensington Insurance Company
Kent Managemnet
Korean American Medical
Practitioners Association of New York
Korean Community Services of
Metropolitan New York, Inc.
Kral, Clerkin, Redmond, Ryan, Perry
& Van Etten, LLP
Lacoste
Lana Estates, Inc.
Lana Terrace, Inc.
Law Office of Anthony P. Vardaro, P.C.
Leggiadro
Leibowitz Communications
Long Island Care Center
M&M Supplies, Inc.
Madison Avenue Orthopaedic
Associates, Inc.
Main Street Medical Associates, P.C.
Main Street Radiology at Bayside, LLC
Margaret Tietz Nursing &
Rehabilitation Center
Martin A. Gleason Funeral Home, LLC
MD Automotive Repairs
Meadow Park Rehabilitation &
Healthcare Center
Metro Blood Service
Mid-Island Electrical Supply
MultiMed Billing Service, Inc.
Municipal Credit Union
Muss Development, LLC
Nephrology Associates, P.C.
Neurological Surgery, P.C.
New Franklin Rehabilitation &
Health Care Facility
New York Community Bank
New York Community Hospital
New York Mets
The New York Times
NewYork-Presbyterian Healthcare
System
Nicholson & Galloway, Inc.
Nixon Peabody, LLP
Northern Pulmonary Medical
Associates P.C.
NY Neurological Associates, P.C.
NYHQ Community Advisory
Council
NYHQ Management Committee
NYHQ Medical Staff Society
OB/GYN Quality Care, LLC
Ocean Breeze Infusion Care, Inc.
OnDemand Color Group
Onward Healthcare
Optioncare
Oral Pathology Laboratory, Inc.
P.M. Maintenance
Paradigm OB/GYN Services, P.C.
Patterson Companies, Inc.
Pennisi, Daniels & Norelli, LLP
Perkins Eastman Architects, P.C.
Personal Communication
Devices, LLC
Photobooks
Pitta Bishop DelGiorno &
Giblin, LLC
Podica Associates, LLP
Primary Care Development Corp.
Professional Billing Associates, Inc.
Queens Botanical Garden
Queens Center for Rehabilitation
Queens Chronicle
Queens Courier
Queens Medical Associates
Queens Physician Associates, P.C.
Restaurant Associates
Revival Home Health Care
The Risk Management Planning
Group
The Rogosin Institute
Sanitation Salvage Corp.
Schneps Publications, Inc.
Seiter Miller Advertising, Inc.
SeniorCare Emergency Medical
Services
Severud Associates Consulting
Engineers, P.C.
SK Investments Inc.
SleepMed Incorporated
Smart Circle International, LLC
Sodexo, Inc. & Affiliates
Stat Plumbing
Stevens Bandes Graphics Mgmt., LLC
Sunkey Medical Clinic
T.M. Bier & Associates, Inc.
TD Bank, N.A.
Theresa and Eugene M. Lang Center
for Research & Education
Tiffany & Co.
Tom Fitzpatrick Electrical
Contracting Corporation
TransCanada
TransCare
Trinity Homecare - A Walgreens
Company
TriState Medical Sales
Consultants, Inc.
Turnpike Gardens, Inc.
VCC, Inc.
VHA Empire - Metro
Visions
Visiting Nurse Service of New York
Wagner Doman & Leto, P.C.
Walker Advertising
Weeks Lerman
White Glove Placement, Inc.
Women’s Integrated Medicine
World Journal, LLC
World’s Fair Pharmacy
Wyckoff Heights Medical Center
Individual
Jessie Abraham
Naomi Abramowitz
Talat Addasi, M.D.
38
39
Marcel M. Admoni, M.D.
Emille M. Agrait, M.D.
Angel Aguilera, M.D.
Zia Ahmed, M.D.
Fe Alcantara
Jacqueline Allgaier
Delia Alvarado, R.N.
Salvatore Ancona, M.D.
Hermelino Andrada
James Andruscavage
Francis J. Anello, M.D.
Gerard Antoine
Joseph Antonik
Judithe Apollon-Louissaint
Joan Arslanian
Armand V. Asadourian, M.D.
Phyllis August, M.D.
Cynthia Bacon
Robelson Baguyo
David Barlas, M.D.
Ann Beckley
Barbara Beggs
Shamim Begum, M.D.
Bruce Bendell
Esther Benenson, M.D.
Walter Besser, M.D.
John Bills
Barbara Bird, R.N.
Marilyn Bitterman
Maggy Boissonniere-Charles, R.N.
Michael Brandler, M.D.
Linda Brennan, R.N.
Margaret Brick
William Brino
Dana Brodsky-Sherman, R.N.
Maureen Buglino, R.N.
Maria Burns
Daniel J. Byrns, M.D.
Kevin Campbell
Phyllis Capozzi
Vera Carrozza
Andrew Castiglione
Luis Castro
Armando E. Castro, M.D.
Chhaya Chakrabarti, M.D.
Chaim Charytan, M.D.
Katharine Chen
Margaret Chen-Seetoo, M.D.
David Chiang, M.D.
William W. H. Chiang
Mija Choi, M.D.
Mitchell Chorost, M.D.
Philip Christopher
Jack Chu
Ji Keun Chung
Yunhee Chung, M.D.
Wendy W. Chung, M.D.
Rosann C. Ciuffo, M.D.
Diane Cohen
Joan Comerford
Megan Converse
Linette Creft, R.N.
Regina Cregin
Michael Csompo, M.D.
Joseph Czerwinski
Pratip Dasgupta
Arthur D. Dawson, Ph.D.
Joanne DeMartino
Tom Deutsch
Sanica Diu
Patricia Domina
Litong Du, M.D.
William M. Duke, M.D.
Peteris Dzenis, M.D.
Jacqueline Egelfeld-Jacobowitz
Gary S. Eglinton, M.D.
Aida Escobar
Carl Estick
Calliope Evdos
Arlene Fama
Yu-Mei W. Fan, M.D.
Robert M. Farrell, M.D.
Diana Feil
Joseph Ficalora
Anna Fieldman, M.D.
Simon D. Fink, M.D.
Anna Fitzpatrick
Robert Fleming, M.D.
Juliet Flowers
Frederick Forgione
Norma Foster, R.N.
Laurette Frederique
Paul D. Freedman, M.D.
Dawn Funke
James Gallagher
Dolores Gallway
Maria Gazer
Ajoy Ghosh
Myrna Giammatteo
Marilyn Giliberti
Brian Godfrey
Mary Godfrey & Norman Godfrey, M.D.
Jed Golden
John Golden
Godfree Goodchild
Jennifer Gopie-Curtis
Laurie J. Gordon, M.D.
Anna Gratzon
William Gray
Rudolphe Greco
Lee Greenstein
Rammohan Gumpeni, M.D.
Sanjey Gupta, M.D.
Gregory M. Gustafson, M.D.
Ji H. Han, M.D.
Yerani Hardat
Curtis L. Hardy, Jr., M.D.
Dr. and Mrs. George F. Heinrich
Marie Henry
Myra Baird Herce
Eric Ho
Melvin C. Hochman, M.D.
Bertrand Hodelin
Victoria Holdbrook
Ronald Holland
Gail Holtz, R.N.
Ruth Hopkins, R.N.
Mark Horowitz, M.D.
Diane Huang
Yufang Huang
Lucy Huang
Karen Hultberg
Priscilla Hunte
Sylvester Irvin
O. Wayne Isom, M.D.
Hadi M. Jabbar, M.D.
Marie Jacques
Solane Jacquet
Howard Jonas
George Juang, M.D.
Jean-Marie Julien
Frank Kalafatic, M.D.
Barry Kaplan, M.D.
Stephen R. Karbowitz, M.D.
Karen Karsif, M.D.
Caroline Keane
Paul Kechijian
Stanley Kerpel, D.D.S.
Todd Kerwin, M.D.
Florence F. Khoriaty, M.D.
Eunice Kim
Moonyang Kim, M.D.
Robin S. Kim, M.D.
Donovan King
Renate Klein, M.D.
Eli Koenig, M.D.
Yahaya Komara
Susan Kornhauser
Deenamma Koshy
Warren Dale Kroeppel
Pushpa Lalaji, M.D.
Gregg S. Landis, M.D.
Eugene M. Lang
Samuel J. Lang, M.D.
Stephen and Kristina Lang
Wilfredo Lao, M.D.
Beatrice Lau
Janice Lau, M.D.
Andy Lee, M.D.
Cheuk Lee
Howard Lee
Susan H. Lee, M.D.
Ralph Lehman
Deidre Lenderking
John Lepore
Wai L. Leung, M.D.
Marcia Levine, R.N.
Jill and Joseph Levy
Elsi Levy
Dina Joy Lieser, M.D.
Byung W. Lim, M.D.
Mimi Lim, R.N.
Stephen & Susan Limonta
Tun Lin, M.D.
Daniel Lorber, M.D.
Frank and Irene Lourenso
Frank Macchio
Gerardo Machado, M.D.
Ruby Malva, M.D.
Valerie Mamrosh-Gonzalez
Marjorie Martin
Lovely Mathew
Jesus Mathews
Pavlos Mavrides Matos
Elizabeth Matos-Mendoza
Catherine McAllister
Nilesh Mehta, M.D.
Preeti Mehta, M.D.
Marian Memmer
Stephen Merola, M.D.
Michael B. Meyer
Eileen Miller
Richard Milligan
Stephen & Christine Mills
Nancy Mobyed, R.N.
Magdy Mohammed, M.D.
Camela Morrissey
Herbert Mosberg, M.D.
Nedzad Mrkulic
Jaime Murcia
Philip Myones
Rosemarie Nakovics
Roubina Naltchadjian
Nicola Naselli
Rosario Naselli
Mariana Naula
Lois Nembhard, R.N.
Sonia Nembhard
Alice Ngai-Tsang
Jaime M. Nieto, M.D.
Dattatreyudu Nori, M.D.
Michel Ernest Nussbaum, M.D.
William O’Connor
Alicia Pacariem-Gregorio
Chimene Palemon
Gina Palumbo
Alison Paolini
Yuanyuan Pappalardo
Frank Parise, M.D.
Jung Sun Park
Chong H. Park, M.D.
Michelle Pascarelli
Gerald Pascarelli
Fran Passantino
Tatyana Pelekh
Charlene Perno
Linda Pietrasinski
Stella Pinhas, M.D.
Marlene E. Post
Meera Prabhat, M.D.
Suzanne Pugh, R.N.
Elsa Quiong
Jose Quiwa, M.D.
Michael S. Radeos, M.D.
James J. Rahal, M.D.
Murisiku Raifu, M.D.
Maria Ramon
Frank and Marie Randazzo
Kanwar Rauhila, M.D.
Nandanuri Reddy
Steven Reichert, M.D.
Dolores Reisert, R.N.
Jeffrey E. Rosen, M.D.
Robyn Rosenblum
Charles Rosner
David S. Rubin, M.D.
Moshe Rubin, M.D.
Gregg Rusczyk, M.D.
Lisa E. Rosner Rutkovsky, M.D.
Dianne Ryan, R.N.
James G. Ryan, M.D.
Gonzalo Sabogal, M.D.
Marie Saint Julien
Setlidz Saint-Louis, R.N.
Seshadri Sampath
Jason M. Sample, M.D.
Bella Sandler, M.D.
Susan Schmitz
Warren Schrieber
Stephen Samuel Schuster, M.D.
Ernest Schwartz, M.D.
Natalie Schwartz, M.D.
John E. Sciortino
Sorana Segal-Maurer, M.D.
Michael Seidenwar
Samuel L. Senders
Hoda Shafik-Seddik
Manish Sharma, M.D.
Renuka Shetty-Das, M.D.
Jong-Chuan Shieh, M.D.
The Honorable Claire Shulman
Sibyl Silberstein
Lee Silberstein
Peter A. Silverberg, M.D.
Leonore Simon
Diane Sixsmith, M.D.
Krystyna Skowronska
Daniel Skupski, M.D.
David H. Snyder, M.D.
Anthony Somogyi, M.D.
Theodore Sonnessa
Pinchi Srinivasan, M.D.
Harry Stafilias
John Steffens
Julia Stuart
Ira M. Sturman, D.D.S.
Daniel Suarez
Wei Fun Sung, M.D.
KapJae Sung, M.D.
Pinkus H. Szuchmacher, M.D.
Carlos C. Talisaysay
Albert P. Tarasuk, M.D.
Anne Alexis Cote-Taylor
Myo Thant, M.D.
Wesner Thenor-Louis, M.D.
Annie Thomas
Howard I. Tiszenkel, M.D.
Jill Troy
Tony Tsai, M.D.
Veronica Y. Tsang
Frank J. Tuminelli, D.M.D.
Robinanne Turiel
James W. Turner, M.D.
Carl M. Urban, M.D.
Venice Vanhuse
Julie Varghese
Jeyapathy Veluchamy
Dianne Veneziano
Jose Villarin, M.D.
Cristina Villaseca
Florian Vlad
Philome Volmar
Rachel L. Waldron, M.D.
Shiush C. Wang, M.D., PC
Xing-Jie Wang, M.D.
Burton Wasserman, D.D.S.
Wehbeh A. Wehbeh, M.D.
Adam Weinstein
James Whelan
Gloria Whitman
Michaelle A. Williams, R.N.
William P. Wissemann, Esq.
William Wolff, M.D.
Angela Wong
Joni Yoswein
Xiying Zhang
Cristina Zullo, R.N.
Foundation
Beatrice Snyder Foundation
Eugene M. Lang Foundation
Ficalora Family Foundation
Frank Randazzo Jr. Foundation
Fred J. Rogers Memorial Foundation
The Sadie and Louis Roth
Foundation, Inc.
JPMorgan Chase Foundation
Laura B. Vogler Foundation
New York Community Bank
Foundation
The Page & Otto Marx Jr.
Foundation
Stavros Niarchos Foundation
40
WHERE TO FIND NYHQ SERVICES
1 New York Hospital Queens
56-45 Main Street
Flushing, NY 11355
(718) 670-2000
(800) 282-6684 (Find a Physician)
nyhq.org
The Julia & Ned R. Arnold Center
For Radiation Oncology
56-45 Main Street (Enter on 56th Avenue)
Flushing, NY 11355
(718) 670-1500
The Theresa Lang Children’s Center
56-45 Main Street (Enter on 141st Street)
Flushing, NY 11355
(718) 670-1800
NYHQ Diagnostic Laboratories
Pre-Admissions Center
56-45 Main Street (At main hospital)
Flushing, NY 11355
(718) 670-1990
55 The Center for Dental &
Blood Donor Center
56-45 Main Street (At main hospital)
Oral Medicine
Flushing, NY 11355
(718) 670-1007
(Call for location of Blood Mobile
or visit nyhq.org)
2 Ambulatory Care Center
182-15 Horace Harding Expressway
Fresh Meadows, NY 11365
(718) 670-2903
(718) 670-2971
3 The Silvercrest Center for Nursing
& Rehabilitation
144-45 87th Avenue
Briarwood, NY 11435
(718) 480-4000
4 The Cardiac Health Center
(718) 670-1695
(718) 670-1060
66 The Center for Developmental
Disabilities
59-16 174th Street
(718) 670-2731
77 Family Health Center
136-56 39th Avenue
Flushing, NY 11354
(718) 886-7014
Prosthodontic Implant Center
136-56 39th Avenue
Flushing, NY 11354
(In the Family Health Center)
(718) 670-1701
NYHQ Operating Statistics 2009–2010
Laboratory Procedures (Excl. Blood Bank & CDL)
Radiology Procedures
Blood Bank
Surgical Procedures
Deliveries
Cardiac Catheterizations
Cardiac Catheterizations & PCI
EEG/EKG
Ambulatory Surgery/Endoscopy OPD
Emergency Encounters (Admits and T&R)
Ambulatory Care Visits
Patient Discharges
Average Length of Stay
Full-Time Employees
Charity Care
41
* Not yet audited
2010 *
2009
1,789,517
273,654
158,148
13,656
4,110
3,222
3,998
77,366
16,680
116,004
136,722
35,805
5.02
3,550
35.8
1,691,498
275,270
178,659
13,497
4,020
3,438
4,264
79,182
15,517
115,353
139,788
35,038
5.14
3,518
34.2
13 NYHQ Diagnostic Laboratories
17 The Specialty Care Center
Patient Service Center & STAT Lab
8 Queens Eye Center
60-10 Main Street
Flushing, NY 11355
(718) 661-8800
(718) 670-2530
136-20 38th Avenue, Suite 8B
Flushing, NY 11354
(718) 886-5080
9 Health Outreach: Services for
Older Adults & Their Families
18 Jackson Heights Family
Health Center
Patient Service Center
57-15A Main Street
Flushing, NY 11355
(718) 670-1211
73-15 Northern Boulevard
Jackson Heights, NY 11372
(718) 424-2788
1000 Northern Boulevard, Suite 320
Great Neck, NY 11021
(516) 446-2102
10 The Hollis Women’s Center
19 Obstetrics & Gynecology
Ambulatory Center
15 The Neuroscience Institute
189-04 Hillside Avenue
Hollis, NY 11423
(718) 740-5545
200-12 44th Avenue
Bayside, NY 11361
(718) 661-8841
23-18 31st Street, Suite 300
Astoria, NY 11105
(718) 721-5160
59-16 174th Street
(718) 670-1777
(718) 888-9121
Pediatric Asthma Center
NYHQ Center for Orthopaedics &
Rehabilitation Medicine
59-16 174th Street
(718) 670-1920
Emergency Hotline: (800) 926-5182
(Call for location of van)
2nd Floor
(866) 670-OUCH
16 Trude Weishaupt Memorial
Satellite Dialysis Center
20 The Breast Center
56-26 Main Street
Flushing, NY 11355
(718) 670-1185
59-28 174th Street
(718) 961-0400
14
12
7
18
8 13
1
9 20
17
19
11
16
6 15
5
4
2
10
3
14
42
A HIGHER LEVEL OF
HEALTHCARE CAN BE FOUND
RIGHT HERE…
There is a place in Queens where medical expertise, the
from heart and vascular conditions and childhood
help people feel better and return to daily living faster.
cancers, high-risk pregnancies, and serious emergencies.
latest technology, and a strong dose of personal service
A place where you can find remarkable medicine and
remarkable results – results that show our care is among
the very best you can find.
Even your aching knees and back can find relief here.
And, when you are our patient, we treat you
like a member of our own family. This is New York
A place where we use sophisticated diagnostic and
Hospital Queens. Right here, in Queens.
56-45 Main Street
nyhq.org
718-670-2000
Private Ambulance Service: 718-670-2222
surgical procedures every day. Here, we treat everything
Flushing, New York 11355
800-282-6684 (Find a Physician)
Published by The Division of Public Affairs & Marketing
Camela Morrissey, Vice President, Chief Marketing Officer
Cynthia Bacon, Director, Public Affairs and Marketing
Debra Pagano Cohen, Director, Community and Government Affairs
Julie Varghese, Director, Special Events
Melissa Nibungco, Manager, Grants Program
Kerry McHale, Division Coordinator
Alison Fleming, Intern
Marilyn Castaldi, Consultant Writer
BriteHouse Group, Design
Prestone Printing, Printer
© 2011 New York Hospital Queens
00
obesity… to diabetes and dental disease… to tough
New York Hospital Queens is operated by a separate, not-for-profit corporation.
Neither NewYork-Presbyterian Hospital nor NewYork-Presbyterian Healthcare
System, Inc. employs or supervises the medical staff, is licensed to provide
medical care, or operates the hospital facility at New York Hospital Queens.
In case of emergency, call: 911

2010-2011 Annual Report - New York Hospital Queens

Transcription

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