4th Qtr 2012 Southwest Restaurataur
Transcription
4th Qtr 2012 Southwest Restaurataur
Southwest A NM Restaurant Association Publication • Volume 12, Issue 4 4th Quarter 2012 restaurateur Buddy Ritter, 2012 Restaurateur of the Year Farm to Table Event Features ProStart Students $22,500 in Scholarships Awarded by HIEF A State of Enchantment – Hospitality Award Winners visit our website at W W W . N M R E S T A U R A N T S . O R G Endorsed programs Money Saving Programs Exclusively for NMRA Members Linton Logo Horizontal.pdf Health and Business Insurance ACCOUNTING SERVICES 1 1/10/12 10:15 AM C M Y CM MY CY CMY K Affordable Coverage, Many Options Free consultation for members Zlotnick, Laws and Sandoval, PC We know restaurant accounting! Over 30 years experience. David Zlotnick (505) 982-3894 Linton and Associates Solutions for property and casualty insurance, as well as individual and group health and wellness plans for NM employers. Get a quote or policy analysis by calling 505-247-1530. www.lintonandassociates.com STATEWIDE ALCOHOL SERVER CERTIFICATION MUSIC LICENSING 30% off alcohol server certification courses 20% off music licensing services New Mexico Restaurant Association Providing weekly classes STATEWIDE. See Education & Training Calendar for schedule. Victoria Sanchez Martinez (505) 343-9848 or (800) 432-0740 BMI Music licensing services for those establishments playing music in-house. Cleve Murphy (615) 401-2877 cmurphy@bmi.com www.bmi.com Credit and Debit Card Processing and Payroll Services NATURAL GAS PROVIDERS Association pricing for processing services 10% to 20% off natural gas pricing Revolutionize your business operations — and maximize your profitability — with Full Course Business SolutionsSM. Full Course delivers an exclusively endorsed suite of payment products including card processing, gift marketing, tip management and check management services . To learn more about Full Course, visit http://www. heartlandpaymentsystems.com/gofullcourse/solutions.aspx?state=NM. Online and E-Mail Marketing Services Seminole Energy Services Discounted Natural Gas Providers, Local and Wholly American Owned, Equal Reliability, Superior Personal Service, Natural Gas Savings. Anthony Apodaca (505) 314-0683 • aapodaca@seminoleenergy.com 10% discount on e-mail marketing services NATIONAL REPRESENTATION Fishbowl The leading provider of e-mail and loyalty marketing solutions to the restaurant industry. Let us create a turnkey solution to your marketing needs. (800) 836-2818 x205 www.fishbowl.com National Restaurant Association Every regular member of NMRA is also an automatic member of NRA. Education, training, advice and more. www.restaurant.org FOOD SAFETY TRAINING 30% off food safety education for managers and employees WORKERS’ COMP INSURANCE See Education and Training Calendar for schedule ServSafe® Training Nationally accredited food safety training for managers, owners and employees. Victoria Sanchez Martinez (505) 343-9848 Association created and admininstered program Food Industry Self Insurance Fund Claims control, low rates and friendly service. We know your business! (505) 298-9095 or (800) 288-0893 OTHER MEMBERSHIP BENEFITS • Annual educational retreats • Listing on leading New Mexico restaurant website • Training and consulting services NMRA does reasonable due diligence into the reputation for commercial reasonableness and fair dealing of the businesses who apply for and are accepted into the NMRA Endorsed Program, however each member of NMRA who enters into a business relationship with any business listed above must perform their own due diligence at the time of engagement of the Endorsed Program provider and may not rely upon the denomination of that provider as having been accepted into the NMRA Endorsed Program. NMRA expressly disclaims any liability to any NMRA Member or any other party who elects to retain or employ an NMRA Endorsed Program provider. SOUTHWEST R E S TAU R AT E U R 4 t h Q u a r t e r 2 012 3 Hello Everyone, As you may know, my name is Randy Kenna, Director of Operations for Rudy’s “Country Store” and Bar-B-Q, and I am the new President for NMRA for the upcoming year. I’m very honored and humbled to accept this position. I will do my best to honor those who came before me and leave a great foundation for those who follow. Economics in One Lesson “A democracy cannot exist as a permanent form of government. It can only exist until the voters discover Randy Kenna Director of Operations for Rudy’s “Country Store” and Bar-B-Q that they can vote themselves largesse from the public treasury. From that moment on, the majority always votes for the candidates promising the most Carol Wight Chief Executive Officer benefits from the public treasury with the result that a democracy always collapses over loose fiscal policy, always followed by a dictatorship. The average age of the world's greatest civilizations Here is a little history about myself. I’m a native of Albuquerque and a graduate of the Albuquerque Academy and the University of New Mexico. I’ve been in the restaurant industry for 30+ years. When I was 13 years old, I started scrubbing pots and pans – not even yet to obtain the status as dishwasher – then I became a dishwasher, bus boy, and prep cook, snack bar manager at 16 years old, bartender, waiter, general manager and now, Director of Operations. I’m sure that many of you have a very similar story. The main reason I love this business is because of the instant results and gratification of your efforts. If a customer is happy and pleased, you know you have done a great job. Vice-versa, if you did not meet the customer’s expectations, you have the opportunity to make everything right and again know that you did a job well done. The minimum wage ballot initiative is merely a voterinitiated entitlement. By the time you see this article the minimum wage for Albuquerque will have been decided by the people. We have been in front of the people making sure they know what's right for businesses and the economy. One of the expected battles this upcoming year is the fight of the living wage proposal. We all know that this new living wage proposal will be very detrimental to our industry. I can assure you that we are doing all we can to defeat this measure. Not only is this important to all of us in Albuquerque, but to everyone in the state. If this battle comes to your area, hopefully, the struggle in Albuquerque will have provided us with a successful blueprint for the future. Making a profit is not evil. Making a profit is imperative to staying in business. No one goes into business to lose money or break even. The motivation behind starting a business is to do something enjoyable and make money doing it. The government makes money on business by taxing profits. Therefore, profits support government jobs. Businesses also support charities by donating part of their profit to charities. A goal I have for this year is a greater participation by all of us involved in this wonderful association. I believe the best way for this to become a true statewide, effective organization is that we ALL need to be involved. I’m very appreciative of those who are very involved today and in the past. In order for us to thrive, we need more participation by all, whether you live in Portales, Aztec, Red River or anywhere else in the state. It is a serious commitment. However, in our high tech world of today, it is only a couple hours a month, well, in most months. So please, find something that interests you and allow the association to gain from your strengths and your talents. I look forward to an exciting year and to help lead this wonderful organization and its members. 4 forum Executive President's perspective S O U T H W E S T R E S T A U R A T E U R 4 t h Q u a r t e r 2 012 has been 200 years.” – Alexis de Tocqueville I wish this weren’t true but alas… Our economy is sinking because people don’t understand the basics of economics and they are willing to vote themselves and others “largesse”. A recent poll about voting on a local economic issue proved that messaging around sound economic policy did not matter to the average voter. If you increase costs in one place, businesses will go somewhere else (where costs have not increased) in order to remain competitive with other businesses. Sometimes this means moving a plant to China, other times it means moving from the city to the county. Businesses will not be likely to open in your location if it costs significantly more to do business in your location. We are in dangerous waters when folks can’t logically calculate the consequences of their actions. Increasing the minimum wage in Albuquerque is a bad move economically. Prices will increase, people will be laid-off, business will locate anywhere but Albuquerque. Southwest restaurateur EXECUTIVE OFFICERS Randy Kenna President Rudy’s Country Store and BBQ Marie Coleman Chris Christy Chairman Church Street Café Secretary Black Mesa Coffee Company Gary Wiles Bill Focke Treasurer Carl’s Jr. Associate Vice President Shamrock Foods BOARD OF DIRECTORS Albuquerque Gene Baca Bueno Foods Todd Hickam Ben E Keith Foods Randy Kenna Rudy’s Country Store and BBQ Dan Buser ProClean 4th Quarter 2012 Con ten ts D E PA RT M E N TS : NRA News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 NM Public Affairs Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Member Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15 2012 BUYERS GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-20 Annual Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Education and Training Calendar . . . . . . . . . . . . . . . . . . . . . . . 22 Bits and Pieces…. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Calendar of Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 F E AT U R E S : HIEF Awards $22,500 in Scholarships . . . . . . . . . . . . . . . . . . 11 Hospitality Award Winners . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 ProStart Students Get A Running Start . . . . . . . . . . . . . . 14-15 Portales John Szurek US Foods Marie Coleman Church Street Cafe Jerry Harrell Double Eagle Tom Hutchinson La Posta Johnny Riley Bowlin Travel Co. Chris Christy Black Mesa Coffee Co. Mesilla inside Mark Vigil Mark’s Restaurant Catering Vines Italian Restaurant Gary Wiles Carl’s Jr. Santa Fe Bob Daws National Distributing Company Las Cruces Matthew Diaz Monroe’s Restaurants Janet Green, Ex-Officio NM State University Bill Focke Shamrock Foods Ed Linderman Village Inn/Applebee’s Grill and Bar Pat Hafner Outback Steakhouse Ashley Springer De la Vega’s Pecan Grill and Brewery Monique Jacobson, Ex-Officio Secretary of Tourism Al Lucero Maria’s New Mexican Kitchen Fernando Olea Bert’s La Taqueria/ Bert’s Burger Bowl HONORARY MEMBERS Chris Bryant Lou McLeod, Emeritus Juergen Peters, Emeritus Kathy Diaz Tom Martin Sharon Richards, Emeritus Joan Duran Mike Maxwell Tom Willis Deborah Gagnon Dave Minneman Maurice Zeck, Emeritus Florence Jaramillo Steve Paternoster A D V E RT I S E R S I N D E X : Agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Ben E Keith Foods . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover FISIF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Heartland Payment Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 La Montañita . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Linton and Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Shamrock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Sysco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Valencia Flour Mill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Zlotnick, Laws and Sandoval . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 This publication is intended to provide accurate and authoritative information on the subject matter covered. It is distributed with the understanding that authors, publishers and/or distributors are not rendering legal, accounting or other professional services and they assume no liability whatsoever in connection with its use. NMRA STAFF Carol Wight – Chief Executive Officer Gina Mensay – Communications Director Delayne Beutel – Membership Sales Mary Padilla – Alcohol Server Instructor Mary Brown – Membership Administrator Cynthia Ploen – Accounting Manager Victor Martinez – Certification Coordinator Scott Sharot – Alcohol Server Instructor Victoria Sanchez Martinez – Development Director Allison Kuper Smith – Government Affairs Director Please support the advertisers in this publication. They have made this magazine possible. For advertising information contact Gina Mensay at 505-343-9848 or 800-432-0740 or communication@nmrestaurants.org Dining Guide 9201 Montgomery NE, Suite 602 Albuquerque, NM 87111 (505) 343-9848 or (800) 432-0740 www.nmrestaurants.org dining@nmrestaurants.org NMRA Website Simply put...Your Media Group. Office: 575-523-1799 Fax: 575-523-1080 www.tumediagroup.com SOUTHWEST R E S TAU R AT E U R 4 t h Q u a r t e r 2 012 5 NRA news NRA ROLLS OUT EMPLOYEE-EDGE Tom Hutchinson NRA Board Representative, La Posta De Mesilla In the works over the last couple of years, the National Restaurant Association (NRA) is now introducing the EmployeeEdge Program, a new benefits and awards program focused on rewarding and retaining restaurant industry employees by providing uniquely tailored benefits. It also provides important cost savings and productivity enhancements for restaurant owners and operators. Today’s employees continue to look for and expect additional value and benefits associated with their employment. While restaurant groups and chains have typically provided a more comprehensive benefit package to their employees, the EmployeeEdge Program will give independents and smaller restaurant groups an opportunity to offer an array of benefits that have not been affordable or available before. Attrition and retaining quality employees continues to be one of our industry’s greatest challenges. NRA research suggests health insurance and other benefits are a “big deal” in attracting and keeping quality restaurant employees. The EmployeeEdge Program is designed to be that program that allows the restaurant industry to close the gap of employee benefit expectations and be more competitive with other industries. Download the NmRA App Today! Here’s what you’ll find on the NMRA app: Register for alcohol server certification courses Access important legislative news Sign up for our e-newsletter Contact a member of our staff App Designed for NMRA by massmobilesolutions.com 6 S O U T H W E S T R E S T A U R A T E U R 4 t h Q u a r t e r 2 012 For owners and operators, the Program provides employees access to services and programs at no cost to the employer. Additionally, the EmployeeEdge Prepaid Discover Card allows employers to achieve the benefit of direct deposit without the responsibilities of a paycard program, basically a much simpler way to pay employees. For the employee, the Program offers a much better way for the unbanked and underbanked employee to manage their money. It also offers ATM and POS purchases, online banking, bill payment, and direct deposit of pay, all for a very low maintenance fee with no minimum balance requirement or overdraft fee. Additionally, employees can earn up to 10% in cash rewards and value discounts each time they use participating merchants such as AMC Theaters, Game Stop, Marriot, Lowes, Banana Republic, CVS Pharmacy (to mention a few) as well as exclusive travel rewards and discounts. The program also offers, in cooperation with United Healthcare, healthcare savings of 10-50% on a wide range of services including prescription drug savings of up to 50% on brand name and generic medications, savings on dental, vision, chiropractic, fitness clubs, hearing aids, and 24 hour access to a nurse to answer health care questions. The program even offers a career building job search tool that provides information and tips for building a professional resume. The program offers much more than my column allows me to describe. If you wish to learn more about the EmployeeEdge Program, go to EmployeeEdge.org or contact Julia Knouse at the NRA at Jknouse@restaurant.org or 312-715-6774. Posters and paycheck inserts are also available to create awareness among your staff. If you do not currently offer this range of benefits, I would highly recommend you take a close look at EmployeeEdge. la montañita co-op distribution center or t u b o i ’ s c i P x remier C Me Distr w e v i t o a e o r p e N . we are the We KnoW the industry. We can help meet the growing demand for all-natural and organic with our unique product mix and local center-of-the-plate brands. Because we also have deep experience in the foods industry, we have access to an excellent mix of national branded items to fill in the gaps where local products are unavailable. Featured local brands Beneficial Eggs • Bib B’s • Kyzer Farm Pork Heidi’s Raspberry Farm • Old Windmill Dairy Sweet Grass Beef • Tamaya Milled Corn Tucumcari Mountain Cheese Factory Featured national brands Applegate Farms • Crystal Geyser Natural Value • Organic Prairie • Organic Valley • Petaluma Poultry • Shelton’s Farms a local mix of all-natural and organic foods from our neighbor farmers, ranchers and other creative folks. 901 Menaul Blvd NE • Albuquerque • New Mexico 87107 tel 505-217-2010 • 505-217-0677 fax • orders@lamontanita.coop NM PUBLIC affairs update By: Allison Kuper Smith NMRA Government Affairs Director/Lobbyist Getting Ready for Session 2013 Lucky 13. Some people look at the number 13 and fear it. I have always liked the number 13. Perhaps since that was always the number I had on the roster in public school? I don’t know. Whatever the case, we are looking forward to Session 2013. Session begins on January 15 and ends at noon on March 16. Since this session is a 60-day session, legislation on any topic can be introduced and with a new batch of freshmen legislators, I am pretty certain we will see a broad range of legislation put in the hopper. One of our top issues we will be looking at supporting this year is changing the certification for alcohol servers from every five years to every three years and with that reducing the penalty for a certified server unknowingly serving alcohol to a minor from a felony on the Linton Restaurateur FINAL.pdf 1 A big issue we will oppose if we see it come up is an effort to change the constitution of the state of New Mexico to increase the minimum or training wage and tie that wage to the consumer price index. We feel that the decision to increase wages should be made at the federal level but if it must be done at the state level then legislators should have a say in when and how to increase the training wages in the state. A constitutional amendment would mean that anytime a change needs 1/10/12 C M Y CM MY CY CMY K 8 first offense to a misdemeanor. We have supported this legislation for many years and I am confident with all the work we have done, and the fact this is my lucky year, we will get this passed through the legislature and up to the Governor for her signature. The Regulation and Licensing Department is supporting this legislation so we look forward to some good teamwork with the Superintendent of RLD and with our partners at the Petroleum Marketers Association. S O U T H W E S T R E S T A U R A T E U R 4 t h Q u a r t e r 2 012 10:06 AM to be made to the wage, like in the event of an economic crisis, then the matter would have to be voted on at a general or special election of registered voters. This could seriously impact New Mexico’s mandate set forth in the constitution, that New Mexico must balance the budget, as many minimum wage workers work for municipalities, counties or the state. We will be working hard on these two issues as well as a host of other issues that will impact you and your business. Keep an eye out for our legislative tracker that we post on the website and watch your inbox for legislative alerts that come from NMRA. As always, I have an open phone, email and door policy. If you have questions, comments or concerns about any piece of legislation, please contact me directly or through the offices at NMRA. Let’s make this session our lucky 13. Member profile Buddy Ritter, 2012 Restaurateur of the Year The New Mexico Restaurant Association is pleased to recognize C.W. “Buddy” Ritter, owner of the Double Eagle de Mesilla, as our 2012 Restaurateur of the Year. The fifth-generation New Mexican was a natural choice for the honor due to his more than 50 years of experience in the hospitality industry and his numerous contributions to the industry. Ritter was born in Las Cruces and went to high school at New Mexico Military Institute. He majored in Banking and Finance at Tulane University and graduated from New Mexico State University with a BA in business. He also attended Michigan State’s graduate program becoming the first Certified Hotel Administrator in New Mexico. Ritter also served in the US Army Military Intelligence Group. Buddy has had a successful career in the hospitality industry in the southwest having owned four hotels, eleven restaurants and two breweries in New Mexico and Arizona. We asked him to speak a little about what led to his success and his achievements in the industry. SWR: How would you define a successful businessperson in the hospitality industry? BR: Most successful businessmen walk to the beat of a different drummer. They are dedicated to sustained hard work; they are disciplined and calculated risk takers. They have a merciless drive and are proactive rather than reactive. They disavow personal failure and believe the target is too near if you hit it every time. They also surround themselves with the best key staff they can afford and cultivate outside contacts as well. They are committed to their principles and they thrive on their good hunches. SWR: How did you start out in the hospitality business? BR: One of my first positions after college was working in our family business, the Lodge at Cloudcroft. I ended up making a lot of changes in the management there and have been working in the industry ever since. Even after having other businesses in other industries, I’ve always stayed in hospitality. I think that successful people in hospitality have a commitment to excellence and making their dreams a reality. SWR: Who were or are your biggest influences in business? BR: Both of my grandfathers and my father subscribed to principles from the Wharton School in Pennsylvania. I learned from all of them and wanted to be as successful as they were. SWR: You have an impressive resume of honors and achievements. Can you point out any one of them as one of your proudest accomplishments? I noticed a family with two small boys that had quite a bit of food left on their plates. I wanted to make sure everything was alright with the meal so I asked them if they were enjoying it. The mother assured me that it was good and asked if she could have a “doggie bag” to take home the leftovers. Without skipping a beat, one of the boys asked, “Mommy, are we getting a dog?” SWR: Anything else you’d like to share with us? BR: This industry is a great place for young people to find a career. There is a wide open field of opportunity and so many jobs that suit a myriad of different personalities. I want to encourage our schools and scholarship is so important. There weren’t schools of hospitality when I started out and now there are many. We need to continue to sustain them because these universities are producing the future of our industry. BR: I am very humbled to have received all of them and I feel like the community and the state have been very good to me and my family. I try to give back to the community whenever I can and I am fortunate to have had a blessed career. SWR: Do you have any funny stories to share about your time in the restaurant industry? BR: Early on in my career, “to go” boxes weren’t even thought of yet. Working in the restaurant one night SOUTHWEST R E S TAU R AT E U R 4 t h Q u a r t e r 2 012 9 Happy Holidays FROM OUR SHAMROCK FAMILY TO YOURS 800.326.5571 shamrockfoodservice.com Hospitality Industry Education Foundation Awards $22,500 in Scholarships Photos by Jose Leon Castillo III - (c)2012 www.castilloimages.com Legend Key: Student Name School Attending Scholarship Sponsor Htet Aung Culinary Institute of America Michael Alan Fuller II Memorial & Taco Box Maria Hite School of Hotel, Restaurant & Tourism Management at New Mexico State University Frontier & Golden Pride Restaurants Taylor Fresques School of Hotel, Restaurant & Tourism Management at New Mexico State University Frontier & Golden Pride Restaurants Scholarship recipients Taylor Fresques, Maria Hite, David Valdez antd Octavio Martinez pose with owners Larry and Dorothy Rainosek of Frontier and Golden Pride Restaurants. One of the most rewarding things we do through the Foundation is support the educational endeavors of the future of our industry. The scholarships we give through the generosity of our New Mexico Restaurant Association members and the National Restaurant Association Educational Foundation Co-Branded Scholarship Program help pave the way for students to attend institutions of higher learning and gain the skills they need to grow and prosper in the restaurant and hospitality industry. We are very proud of the students who applied for our scholarships and congratulate all of the recipients. The foundation has awarded a total of $22,500 for the 2012-2013 academic year. Scholarships were awarded to graduating high school seniors, as well as those entering their sophomore, junior and senior years in college. These scholarships are made possible due to the generosity of the NMRA members listed, as well as support from the National Restaurant Association Educational Foundation. This program matches every dollar donated in New Mexico and goes directly to the deserving recipient. For more information about the Hospitality Industry Education Foundation or the Scholarship Program please contact Victoria Sánchez Martínez at 505-343-9848 or education@nmrestaurants. org. Octavio Martinez School of Hotel, Restaurant & Tourism Management at New Mexico State University Frontier & Golden Pride Restaurants Hannah Taylor Northern Arizona University Valencia Flour Mill & De Colores Restaurant Sara Green Central New Mexico Community College Double Eagle de Mesilla & Church Street Café Nolan Ruiz The International Culinary Schools at the Art Institute Scalo Northern Italian Grill & Monroe's Restaurants David Valdez School of Hotel, Restaurant & Tourism Management at New Mexico State University Frontier & Golden Pride Restaurants Zachary Myers Eureka College Michael Alan Fuller II Memorial Jerry Harrell, General Manager of Double Eagle de Mesilla and scholarship recipient Sara Green Scholarship recipient Nolan Ruiz and owners Miguel and Kathy Diaz of Monroe’s Restaurants SOUTHWEST R E S TAU R AT E U R 4 t h Q u a r t e r 2 012 11 A S TA T E O F ENCHANTMENT 2012 HOSPITALITY INDUSTRY AWARDS Photos by Jose Leon Castillo III - (c)2012 www.castilloimages.com Restaurateurs and members of the foodservice industry gathered once again for the industry’s premiere gala at the Hotel Albuquerque on September 24, 2012. We were celebrating the best of the industry at NMRA’s annual Hospitality Industry Awards. “A State of Enchantment” was the theme for this year’s awards and it truly was an enchanting evening. In conjunction with the awards, we also held our annual Members Day meeting and elected our Officers and Board of Directors for 2012-2013. There are always an outstanding number of nominees from which to choose and we would like to once again thank those who submitted a nomination for the awards. This year we also got input on your favorite nominees from our NMRA Facebook page (facebook.com/nmrestaurants). It isn’t too early to start thinking about who you would like to nominate for next year. Nomination information is available in late summer. We are very fortunate to be involved with generous industry partners are we are especially grateful for our event sponsors. Our headliner event sponsor this year was again Sysco New Mexico and Agenda provided the graphic design for the event. Admiral Beverage Company, Agenda, Ameripride Linen, Ben E Keith Foods, National Distributing Company, Purefish, Seattle Fish Company, Southern Wine and Spirits, Standard Restaurant Supply, Sysco New Mexico, and US Foods all gave contributions for the event as well. We truly appreciate all the support from each and every one. Lastly, we want to thank the Hotel Albuquerque for their outstanding service and hospitality. Hospitality Industry Awards 2012 Winners Restaurateur of the Year Buddy Ritter, owner of Double Eagle de Mesilla and Peppers (Mesilla) Employee Excellence Award, Back-of-the-House Matthew Lee, Frontier Restaurant (Albuquerque) Restaurant Neighbor Award Black Mesa Coffee Company (Albuquerque) National ProStart Teacher of the Year Unna Valdez, Sandia High School Chef of the Year Carmen Rodriguez, La Posada de Santa Fe (Santa Fe) National ProStart Student Invitational Culinary Team Sandia High School Manager of the Year Ignatios Patsalis, Tomasitas (Santa Fe) National ProStart Student Invitational Management Team Silver High School Employee Excellence Award, Front-of-the-House Chris Milligan, Secreto Lounge/Hotel St. Francis (Santa Fe) 2012 Hospitality Cup Sandia High School Employee Excellence Award, Back-of-the-House Suzi Twomey, Black Mesa Coffee Company (Albuquerque) AAA 4-Diamond Award Winners Fuego (Santa Fe), Geronimo (Santa Fe), Rancho de San Juan (Espanola), and Terra (Albuquerque) Silver High ProStart Management Team, Jasmine Galvan, Alexis Lopez, Anelle Brand, Destri Stailey Employee Excellence Award, Front-of-the-House – Chris Milligan, Secreto Lounge/Hotel St. Francis Restaurant Neighbor Award, Chris Christy, Black Mesa Coffee Employee Excellence Award, Back-of-the-House – Matthew Lee, Frontier Restaurant Manager of the Year, Ignatios Patsalis, Tomasitas Restaurant Chef of the Year, Carmen Rodriguez, La Posada de Santa Fe 2012 Sandia High ProStart Culinary Team, Nolan Ruiz, Shannon Montgomery, Becca Ruiz, Daniel Castro, Chef Mentor Francisco Carrillo Restaurateur of the Year, Buddy Ritter, Double Eagle de Mesilla Employee Excellence Award, Back-of-the-House – Suzi Twomey, Black Mesa Coffee Company ProStart® Students Get a Running Start on Their Career Daniel Castro, Guest Chef Cristo Gonzales, Mayor Berry, Chef Ka’ainoa Ravey, and Rebecca Ruiz plating entrées at Farm and Table On August 14, 2012, ProStart® students from Sandia High had an incredible opportunity to participate in an edible journey through “what is local now” in New Mexico at Farm and Table Restaurant in conjunction with Sol Harvest. This event is one example of how ProStart’s industrydriven curriculum provides real-life experience and opportunities that build practical skills and a foundation that will last a lifetime. The weekend before the dinner, Shannon Montgomery and Rebecca Ruiz of Sandia High joined Farmer Ric Murphy of Sol Harvest to assist in harvesting ingredients for the meal. The girls picked Swiss chard, fingerling potatoes, green onions, and kale. On the evening of the event, Rebecca returned with Daniel Castro, another ProStart student from New Members Regular (restaurant) members: A Love for Life LLC Albuquerque Baymont Inn and Suites Santa Rosa Burger King multiple locations Chick-fil-A Albuquerque Cinnabon Albuquerque Circle J Bar-B-Que Ruidoso 14 S O U T H W E S T R E S T A U R A T E U R 4 t h Q u a r t e r 2 012 Coal Street Pub Gallup Eske’s Brew Pub Taos Comfort Inn Grants Glenn’s Bakery Gallup Comfort Inn Rio Rancho Grace O’Malley’s Irish Pub Ruidoso Coronado Crossing Albuquerque Grove Café and Market Albuquerque The Egg and I Albuquerque Hotel Andaluz Albuquerque El Cafecito Grants Jimmy’s Café Albuquerque Sandia High, to assist Chef Ka’ainoa Ravey and guest Chef Cristo Gonzales with plating. Together they created an eight course culinary journey paired with local wines for 40 guests including Albuquerque Mayor Richard Berry. Sandia High is one of the Albuquerque Public schools implementing the ProStart Program that benefitted from the Running Start for Careers Initiative supported by the City of Albuquerque. ProStart is a nationwide, two-year program for high school students that develops the best and brightest talent into tomorrow’s restaurant industry leaders. The program would not be possible without support from industry members, educators, the National Restaurant Association Educational Foundation, the Hospitality Industry Education Foundation and the New Mexico Restaurant Association. Satisfy the “BREAKFAST CROWD” with VALENCIA Blue Corn Muffin & Pancake Mix Makes 2 delicious products from 1 bag!! Product Benefits include: 100% Nutritious New Mexican Blue Corn Fresh & Locally Grown ProStart students from Sandia High Rebecca Ruiz and Shannon Montgomery with Farmer Ric Murphy of Sol Harvest The ProStart program reaches more than 1,800 students in 35 high schools in New Mexico. For more information about ProStart and how you can get involved, contact Victoria Sánchez Martínez at 505-343-9848 or education@nmrestaurants.org. 1st Foodservice Mix for Blue Corn Muffins and Pancakes For more information, Call: Prime Sales & Marketing at (505)899-5311 Valencia Flour Mill at (505)864-0305 Launchpad Albuquerque Prime Los Ranchos de Albuquerque Super 8 Motel Grants Microtel Inn and Suites Albuquerque Rebel Donut Albuquerque Tractor Brewing Company Albuquerque Mill of New Mexico Albuquerque Rocket Café Gallup Travelodge Grants Namaste Rio Rancho Sammy C’s Rockin Sports Bar and Grill Gallup Associate (vendor) members: Olympia Café Albuquerque Savory Fare Café and Bakery Albuquerque Picacho Hills Country Club Las Cruces Smokey Bear Restaurant Capitan Achievement Gallery Albuquerque Knife Guys Cutlery Service Los Ranchos de Albuquerque Pro Marketing World Albuquerque SOUTHWEST R E S TAU R AT E U R 4 t h Q u a r t e r 2 012 15 With the Durbin Amendment taking effect You’ll see more money in your bank account. (As long as you process with Heartland.) Here’s how it breaks down Your Durbin Dollars are Waiting for You On October 1, important legislation that reduces the amount you pay for processing debit card transactions went into effect. The Durbin Amendment imposed a cap on debit interchange — or transaction fees — and every cent of savings you see adds up to valuable Durbin Dollars you can put to use for your business. Get What’s Coming to You! This is exciting news for businesses like yours. But what you may not realize is that before your Durbin Dollars can get to you, they go through your card processor — which may not be passing along these savings to your business. Without exception, Heartland is sending every single dollar mandated in the Durbin legislation back to its merchants. In fact, based on our calculations, the average Heartland merchant will see an additional $1,200 annually in Durbin Dollars. If you’re not getting everything you deserve, ask your current processor what they are doing with your savings. To learn more, call Heartland’s Durbin information line at 888.475.2180 or visit GetYourDurbinDollars.com 16 S O U T H W E S T R E S T A U R A T E U R 4 t h Q u a r t e r 2 012 21 cents .05% risk-based 1 cent for issuers with fraud prevention efforts deemed effective Before Durbin, the average cost per transaction = 44 cents After Durbin, the average cap = about 24 cents This represents a savings of 20 cents per debit transaction! Exclusively endorsed 45 State Restaurant Associations 2012 rs Buye e Guid New Mexico Restaurant Association PLEASE NOTE: While every attempt has been made to verify these listings, information does change. 9201 Montgomery NE Suite 602 • Albuquerque, NM 87111 NMRA is not responsible for 505.343.9848 or 800.432.0740 • Fax: 505.343.9891 • dining@nmrestaurants.org • www.nmrestaurants.org inaccurate or missing information. Accounting and Bookkeeping Services Koko Profit Center 9804 Kokopelli Dr NW Albuquerque, NM 87114 (505) 899-3838 www.kokoprofitcenter.com Restaurant accounting and bookkeeping services to increase profits, decrease taxes and manage cash flows. Ricci and Company 6200 Uptown Boulevard, Suite 400 Albuquerque NM 87110 (505) 338-0805 www.riccicpa.com Certified Public Accountants Zlotnick, Laws and Sandoval CPAs 1 Calle Medico Santa Fe NM 87505 (505) 982-3894 CPA restaurant owner providing tax and accounting services as well as operations and profitability consulting. Advertising Agenda, LLC 400 Gold Ave SW, 12th Floor Albuquerque NM 87102 (505) 888-5877 www.Agenda-Global.com Albuquerque Convention and Visitors Bureau 20 First Plaza Building NW Ste 601 Albuquerque NM 87102 (800) 733-9918 www.itsatrip.org Maximize your exposure to profitable visitor and convention markets through partnership with ACVB, Albuquerque's official destination marketing organization. KOAT 3801 Carlisle Blvd. NE Albuquerque NM 87107 (505) 884-6264 www.koat.com Action 7 News Coverage You Can Count On KRQE/KASA 13 Broadcast Plaza SW Albuquerque NM 87104 (505) 764-5250 krqe.com/kasa.com NEW ME XICO Corrales, NM 87048 505-377-6074 www.rsvpnm.com WANT MORE BUTTS IN YOUR SEATS? RSVP NM gets it done. Direct mail 4 color postcard advertising to qualified and targeted upscale homeowners in NM. Southwest Restaurateur 9201 Montgomery NE Ste 602 Albuquerque NM 87111 (800) 432-0740 www.nmrestaurants.org Trade publication dedicated to the restaurant industry in New Mexico. News, information, events and services for restaurant professionals. Travel Host of Albuquerque 1324 Tiffany Lane SE Rio Rancho NM 87124 (505) 410-4570 Albuquerque's premiere visitors guide, with all the must do's in Northern New Mexico. Alcohol Server Education NM Restaurant Association 9201 Montgomery NE Ste 602 Albuquerque NM 87111 (800) 432-0740 www.nmrestaurants.org Alcohol server certification and ServSafe food safety education and training for managers and employees. HIEF also administers the ProStart Program for hospitality education for high school students and we offer scholarships for those pursuing a career in the hospitality industry. Armored Car Services Loomis 624 Industrial Ave NE Albuquerque, NM 87107 (505) 344-9444 Armored car service plus a total safe point solution for your cash handling needs. Bakery Products K and B Company 109 S Arnold St Gallup NM 87301 (505) 863-9347 Bakers of Loretta's Products, distributors of Earth Grain breads and Dolly Madison pastries. Beverage Supplies NuCO2 7809 Harwood Ave NE Albuquerque NM 87110 (505) 400-0657 www.nuco2.com CO2 and Nitrogen Gas systems. Customized economical solutions for all restaurants and bars regardless of volume and size. Sandia Ice 7441 Pan American Fwy NE Albuquerque NM 87109 (505) 342-1326 Food-grade packaged ice for all occasions. Also have 300lb carving block available. Beverages – Alcoholic Anheuser Busch Companies 1005 Congress Ave Ste 680 Austin TX 78701 (512) 236-9242 www.anheuser-busch.com National Distributing Co 5920 Office Blvd NE Albuquerque NM 87109 (800) 354-3526 www.ndcweb.com Full-line distributor of spirits, wine, beer, and mixers. New Mexico Wine Growers Association PO Box 1373 Las Cruces NM 88005 (866) 494-6366 www.nmwine.com Fine wines for every meal. Locally grown and made. Give your customers a New Mexico experience Premier Distributing Company 4321 Yale NE Albuquerque NM 87107 (505) 344-0287 Southern Wine and Spirits of NM 1601 Commercial NE Albuquerque NM 87103 (505) 247-4186 Purveyors of the finest wines and spirits available in New Mexico. Dedicated to quality and service. Beverages – Nonalcoholic Premier Distributing Company 4321 Yale NE Albuquerque NM 87107 (505) 344-0287 Business Services/ Consultants ezFoodOrder 5614 Alora Loop Anchorage AK 99504 907-727-3556 www.myezfoodorder.com Optimizes food purchasing by ensuring operators receive best of market pricing on every line item of every order. New Mexico Commission for the Blind 2200 Yale Blvd SE Albuquerque NM 87106-4212 (505) 841-8844 x211 The New Mexico Commission for the Blind, Business Enterprise Program establishes and maintains food and vending services operated by qualified and trained legally blind individuals. New Mexico Tourism Department 491 Old Santa Fe Tr Santa Fe NM 87501 (505) 827-7400 PNM/Alvarado Conference Center 414 Silver SW Albuquerque NM 87102 (505) 241-4474 Santa Fe Chamber of Commerce 8380 Cerrillos Rd Ste 302 Santa Fe NM 87504 (505) 988-3279 www.santafechamber.com Santa Fe's premier business advocacy organization. Cleaning Ceilings and Walls Servpro of Rio Rancho/ Sandoval Co. 282 S Camino Del Pueblo Ste 2E Bernalillo NM 87004 (505) 891-2345 High pressure hood & vent cleaning. Flooring refinishing & restoration. HVAC cleaning, fire restoration, flood mitigation & restoration. Packouts,demos & rebuilds. Mold removal. Cleaning Equipment and Supplies ProClean 821 Rankin Road NE Albuquerque NM 87107 (800) 454-5544 ESS (costs less, does a better job). Low temp and hot water dishwashers, laundry and housekeeping products. Our products are manufactured for NM water conditions. 24 hour emergency service. Pure Force 11504 Palm Springs Ave. Albuquerque NM 87111 (866) 444-7450 www.pureforce1.com A team of experts focused on bringing your business innovative, cost effective solutions. Offering low, high temp dish machines, laundry and cleaning products to protect your business and customers. Coffee, Tea, Cocoa Farmer Brothers Foodservice 5911 Office Blvd NE Albuquerque NM 87109 (800) 743-9018 Quality and service for your coffee beverages since 1912. Supplier of coffee, tea, chocolate, spices, soup base. 2012 BUYERS GUIDE Contractor Mick Rich Contractors, Inc. 8401 Firestone Lane NE Albuquerque, NM 87113 (505) 823-9782 www.mickrichcontractors.com We can build, renovate or refresh your new or existing restaurant anywhere in New Mexico. For rural New Mexico we offer “off site conventional construction”. Credit Card Services Heartland Payment Systems 8106 Prospect NE Albuquerque, NM 87110 (505) 269-3961 www.heartlandpaymentsystems.com Revolutionize your business operations and maximize your profitability with Full Course Business Solutions Delivers an exclusively endorsed suite of payment products. These effective tools and resources empower you to reduce your expenses, enhance your operations and increase your profitability. Culinary Education Hospitality Industry Education Foundation 9201 Montgomery NE Ste 602 Albuquerque NM 87111 (800) 432-0740 www.nmrestaurants.org Alcohol server certification and ServSafe food safety education and training for managers and employees. HIEF also administers the ProStart Program for hospitality education for high school students and we offer scholarships for those pursuing a career in the hospitality industry. Cutlery Knife Guys Cutlery Service, The 320 Roehl Rd NW Los Ranchos de Albuquerque NM 87107 (505) 897-9911 We professionally grind cutlery with our traditional grinding process and accommodate the specific needs and preferences of every customer. By customizing knives to the customers preference, we are able to please the most discriminating of clients. Dairy Products Creamland Dairies 10 Indian School Rd NW Albuquerque NM 87102 (505) 247-0721 www.creamland.com Education and Training Hospitality Industry Education Foundation 9201 Montgomery NE Ste 602 Albuquerque NM 87111 (800) 432-0740 www.nmrestaurants.org Alcohol server certification and ServSafe food safety education and training for managers and 2012 BUYERS GUIDE employees. HIEF also administers the ProStart Program for hospitality education for high school students and we offer scholarships for those pursuing a career in the hospitality industry. New Mexico State University – School of Hotel, Restaurant and Tourism Management Box 30003, MSC 3HRTM Las Cruces NM 88003 (575) 646-5995 Equipment Repair R & B Commercial Service 3110 Los Arboles Ave NE Albuquerque NM 87107 (505)889-4090 www.rbcommserv.com Refrigeration and commercial food equipment parts, service and repair. Equipment Sales and Service Standard Restaurant Supply 2405 Candelaria NE Albuquerque NM 87107 (505) 341-1054 Sales/Service of cooking equipment, refrigeration, storage, kitchen supplies, tabletop, janitorial, paper products,ice machine leasing. The Menu Shoppe 7602 Waters Ave Unit 100 Savannah GA 31406 (888) 222-7796 www.menushoppe.com We are a national distributor of menu covers and a variety of other restaurant supplies. Exhaust Service Blast Masters 4103 Franklin Rd SW Los Lunas NM 87031 (800) 665-7391 www.blastmastersinc.com Kitchen exhaust cleaning service. Financial Planning and Services AAA New Mexico 10501 Montgomery Blvd NE Albuquerque NM 87111 (877) 222-1020 • www.aaa.com NMRA members can join AAA New Mexico for $20.00 off first year membership. Enjoy services such as roadside assistance, insurance and financial products, and travel benefits Bank of the West 2101 Eubank Blvd NE Albuquerque NM 87112 (505) 348-4097 www.bankofthewest.com Fire Suppression Equipment and Supplies Kaufman Fire Protection Systems 3301 Girard NE Albuquerque NM 87107 (505) 884-2447 www.kaufmanfire.com Local, family owned fire protection installation, service and inspection company with over 30 years of experience. Fish and Seafood Seattle Fish Company of NM 2500 Comanche NE Albuquerque NM 87107 (505) 888-6969 ext. 210 www.seattlefishnm.com Fine Fish and Seafood for 25 years. Serving the Southwest with the largest variety of quality seafood products from around the world. Marine Stewardship Council Chain of Custody Certified SF-C-1232. Food Brokers Advantage Way Point 2506 Washington NE Albuquerque NM 87110 (505) 837-1976 Synergy Enterprises Albuquerque 5500 San Mateo NE Ste 110 Albuquerque NM 87109 (505) 883-8226 www.isaonline.net Sales and marketing company representing leading food manufacturers. Food Safety Education NM Restaurant Association 9201 Montgomery NE Ste 602 Albuquerque NM 87111 (800) 432-0740 www.nmrestaurants.org Alcohol server certification and ServSafe food safety education and training for managers and employees. HIEF also administers the ProStart Program for hospitality education for high school students and we offer scholarships for those pursuing a career in the hospitality industry. Foodservice Distributors Ben E Keith Foods 3205 Broadway SE Albuquerque NM 87105 (800) 675-2949 www.benekeith.com Full line foodservice distributor. Quality products include produce, dairy, frozen foods, fresh and frozen meats, dry grocery, beverage, nonfood and chemicals Dee’s Foodservice 3300 Menaul NE Albuquerque NM 87107 (505) 884-1777 www.deesfoodservice.com Full-line foodservice distributor. Locally owned and operated, specializing in center-of-the-plate & beyond. New Mexico's only licensed distributor of certified Angus Beef products. Labatt Food Service 221 Airport Rd NW Albuquerque NM 87121 (505) 831-1411 www.labattfood.com Full line distributor. USDA meat and FDA fresh seafood processing facilities onsite. Quality Foods 500 Broadway SE Albuquerque NM 87102 (505) 884-9050 New Mexican food distributor. Shamrock Foods 2 Shamrock Way NW Albuquerque NM 87120 (505) 345-4488 www.shamrockfoods.com The leading broadline foodservice distributor in the Southwest. Sysco New Mexico 601 Comanche Rd NE Albuquerque NM 87107 (505) 761-1200 www.sysconm.com Delivering the highest quality products at the most competitive prices, to help our customers succeed. US Foods 3700 Prince St SE Albuquerque NM 87105 (800) 742-7598 www.usfoods.com Broadline foodservice distributor with nationwide and regional distribution. Health Insurance Linton and Associates 1204 Central Ave SW Albuquerque NM 87102 (505) 247-1530 www.lintonandassociates.com Offering a complete suite of employee insurance benefits, each customized to meet your needs along with the service you deserve. Insurance Brown and Brown Insurance 5200 Eubank Blvd NE Suite C3 Albuquerque NM 87154 (505) 857-2136 www.bbnm.com Insurance and risk management services. First Santa Fe Insurance Services Inc 7620 Jefferson NE Albuquerque NM 87109 (505) 798-5850 www.fnb-nm.com Offers both personal and commercial insurance services to cover all of your insurance needs. Free Market Insurance Agency 4300 Paseo Del Norte NE Ste B Albuquerque, NM 87113 (505) 881-2645 Commercial insurance for the restaurant industry. Gutierrez Insurance Agency, The 4011 Barbara Loop SE Suite 101 Rio Rancho, NM 87124 (505) 892-4988 www.gutierrezagency.com We put together the right coverage at the right price with excellent customer service. HUB Southwest 7770 Jefferson NE Suite 101 Albuquerque NM 87109 (505) 992-1855 www.hubinternational.com Insurance, Risk Management and Wealth Management Services. Leavell Insurance PO Box 848 Hobbs NM 88241 (575) 393-2550 www.leavellinsurance.com Workers compensation, liability and property insurance at the most competitive rates for restaurants and food service. Letcher, Golden and Associates 1901 W Main Artesia NM 88210 (575) 746-2793 www.letchergolden.com Insurance, Property and Casualty, Workers Compt. Maverick Cage Insurance and Financial Services 3333 Montclaire Dr NE Albuquerque NM 87110 (505) 884-0750 Insurance and Financial Services. Livestock McKenzie Land and Livestock HC 61 Box 57 Encino NM 88321 (575) 472-5109 Roswell Livestock Auction Sales and Trucking 900 N Garden Roswell NM 88201 (575) 622-5580 Livestock auction and restaurant company. Manufacturers and Processors 708 Marquette NW Albuquerque NM 87102 (505) 797-4000 Corporate, real estate and business legal services. Linen and Laundry Delta Uniform and Linen 1617 Candelaria NE Albuquerque NM 87107 (505) 345-0991 Locally owned and operated uniform linen service company. Mission Linen Supply 4315 Hawkins NE Albuquerque NM 87109 (505) 344-4838 www.missionlinen.com Provider of choice for linens, uniforms and related products and services to the foodservice industry since 1930. Also at 1552 Center Dr, Santa Fe (505-438-6262) 2001 Fourth St NW Albuquerque NM 87102 (800) 888-7336 www.buenofoods.com Manufacturer of delicious, authentic Mexican food La Montanita Co-op Distribution Center NEW ME XICO Corrales, NM 87048 505-377-6074 www.rsvpnm.com WE HELP PUT BUTTS in YOUR SEATS! Grow your customer base with our proven "Direct mail to the upscale" program and our Customized online Marketing Services. Ft Sumner Processing 26450 US Hwy 60 Ft Sumner NM 88119 (575) 355-2004 We custom slaughter and process beeves, hogs, lambs, goats, ratites and wild game. Grass-fed lamb, retail meat cuts. Music Licensing BMI 10 Music Square E Nashville TN 37203 (800) 925-8451 www.bmi.com A non-profit-making organization, serves as a liaison between songwriters and businesses by providing copyright clearance and royalty distribution services for approximately 6.5 million affiliated musical works. NEW ME XICO New Mexico Department of Agriculture Payroll Services Valencia Flour Mill Marketing Strategies 8401 Spain NE Albuquerque NM 87111 (773) 655-9427 www.promarketingworld.com Smart online marketing solutions and business apps for entrepeneurs, thriving businesses and striving professionals. 901 Menaul Blvd NE Albuquerque NM 87107 (505) 217-2010 www.lamontanitacoop.com Natural/local foods distributor. Proper Foods 1319 E Pine Deming NM 88030 (800) 761-9666 www.properfoods.com Food processor producing high quality hand-crafted refrigerated and frozen food products including Mexican food items, stuffed pork chops, and unique creative concept products for specific multi-unit restaurants. Pro Marketing World Corrales, NM 87048 505-377-6074 www.rsvpnm.com Give us an hour, we'll give you a year's worth of custom online marketing. We help drive more traffic to your website and into your door. 9926 S Hwy 478 Vado NM 88072 (575) 233-3429 Agricultural Meats 517 1st St Albuquerque NM 87102 515 N Virginia Ave Roswell, NM 88201 (505) 247-2234 www.ameripride.com A premier hospitality, health care and industrial linen & uniform provider. Providing Quality Linens and Superior Service since 1889. Bueno Foods PO Box 30005 MSC 5600 Las Cruces NM 88003 (575) 646-4929 Promote New Mexico food products through processors, suppliers and all foodservice operations. Cervantes Agribusiness Legal Services Ross B Perkal, Attorney New Mexico Made Products 74 Mill Road Jarales NM 87023 (505) 864-0305 Fully licensed manufacturer of top quality, traditional tasting, just-addwater sopaipillas and fry bread mixes for restaurants. Custom mixes with R&D capability. Online and E-Mail Marketing CliffDweller Productions LLC 3791 Southern Blvd SE Suite 101 Rio Rancho, NM 87124 (505) 891-7401 www.cliffdwellerdigital.com Website development, maintenance & social media. Search engine optimization, online marketing service. CoverBoom 317 Commercial St. NE, #300 Albuquerque, NM 87102 (800) 940-0451 www.coverboom.com Extend your restaurant brand online with a beautiful, effective website, and online marketing tools that expand your reach and save time and money! Fishbowl 44 Canal Center Plaza Suite 500 Alexandria VA 22314 (800) 836-2818 x 205 www.fishbowl.com The leader in permission-based email marketing for the restaurant industry, providing services to over 21,500 restaurant locations. Front Flip 10851 Mastin Blvd. Suite 100 Overland Park KS 66210 (913) 730-1838 www.frontflip.com Our mobile customer engagement and loyalty platform helps businesses engage with their customers through fun in-store experiences and targeted mobile outreach. Heartland Payment Systems 8106 Prospect NE Albuquerque, NM 87110 (505) 269-3961 www.heartlandpaymentsystems.com Revolutionize your business operations and maximize your profitability with Full Course Business Solutions Delivers an exclusively endorsed suite of payment products. These effective tools and resources empower you to reduce your expenses, enhance your operations and increase your profitability. Payday, Inc. 5011 Indian School NE Albuquerque NM 87110 (505) 255-5433 www.PaydayInc.com Affordable, customized, payroll processing because you don't have time. Simple solutions for tip and tax compliance, employee time tracking, human resources, employee benefits and more. A New Mexico company in business since 1985. Pest Control Pirate Pest Control 1380 Rio Rancho Blvd SE Suite 223 Rio Rancho NM 87124 (505) 514-7694 www.myspace.com/piratepestcontrol505 "Make your bugs walk the plank". Impact-driven services that solve pest problems. Photography Castillo Images 7820 Enchanted Hills Blvd Suite 196 Rio Rancho NM 87144 (505) 796-6008 www.castilloimages.com Plumbing Armstrong Services 2409 Princeton NE Albuquerque NM 87107 (505) 345-6390 Full service plumbing and electrical company specializing in all types of commercial service work since 1980. Emergency service 7 days/week, 24 hours/day. 2012 BUYERS GUIDE Roto Rooter Plumbing Service 731 Rankin Rd NE Albuquerque NM 87107 (505) 299-6464 Provides plumbing and drain service 24/7, 365 days. From emergency 2 hour response time to main programs. Point of Sale Systems Harbor Touch 2202 N. Irving Street Allentown PA 18109 (800) 201-0461 x242 www.harbortouch.com Provides an unparalleled "free" full featured point of sale system with no upfront costs plus a full range of credit card processing. Retail Data Systems 8804 Washington Street NE Suite A Albuquerque NM 87113 (505) 341-9091 www.retaildatasystems.com We represent the Aloha POS system in the Albuquerque & Santa Fe NM communities. We help your restaurant be more profitable! Promotional Products Achievement Gallery 4421 McLeod NE Suite D Albuquerque NM 87109 (505) 881-4625 www.achievementgallery.com Promotional Products, Giveaway Items, Custom Engraving Awards, Name Tags, Custom Framing. Bright Ideas Promotional Achievement Gallery 4421 McLeod NE Suite D Albuquerque NM 87109 (505) 881-4625 www.achievementgallery.com Promotional Products, Giveaway Items, Custom Engraving Awards, Name Tags, Custom Framing. Products Galore 7210 Menaul NE Albuquerque NM 87110 (888) 927-9646 www.brightideasstore.com We have great promotional products and the BRIGHT IDEAS to make them work for you! Apparel, plaques and awards, pens, bumper stickers, activity books, menu covers, floor mats, aprons and caps, balloons, flags, and banners. Publications New Mexico Business Weekly 116 Central Ave SW Ste 202 Albuquerque NM 87102 (505) 343-8318 www.bizjournals.com/albuquerque Southwest Restaurateur 9201 Montgomery NE Ste 602 Albuquerque NM 87111 (800) 432-0740 www.nmrestaurants.org Trade publication dedicated to the restaurant industry in New Mexico. News, information, events and services for restaurant professionals. Real Estate David N. Fite 6801 Jefferson NE Albuquerque NM 87109 (505) 328-4834 davidf@gotspaceusa.com Have a question about restaurants, real estate sales, leasing or liquor licensing? Contact “The Restaurant Specialists” today. We’ve Got Space! 2012 BUYERS GUIDE Security and Alarm Systems Utilities Tracks Loss Prevention and Investigative Services Seminole Energy Services 3245 Hunters Meadows Dr NE Rio Rancho NM 87144 (505) 235-0046 www.trackslpi.com Loss prevention/investigative service for retail, restaurant and privately owned businesses. To include CCTV sales, service and monitoring Trade Associations Albuquerque Hispano Chamber of Commerce 1309 4th Street SW Albuquerque NM 87102 (505) 842-9003 www.ahcnm.org 11005 Spain Rd. NE Suite #17 Albuquerque NM 87111 (505) 314-0683 x116 www.seminoleenergy.com Marketer of discounted natural gas to PNM customers. Providing discounted, flexible natural gas pricing and contracts, exceptional service and natural gas savings. Waste Disposal Southwest Envirotec 4755 Del Rey Blvd Las Cruces NM 88012 (575) 382-9596 Water Conditioning Distilled Spirits Council of the US Universal Water Systems 3808 Merriman Dr Plano TX 75074 (972) 578-1635 www.distilledspirits.org Trade association representing producers and marketers of distilled spirits sold in United States 8532 Paseo Alameda NE Albuquerque NM 87113 (505) 881-2142 Water purification systems for restaurants. We service all makes and models. We have been perfecting the water for business for over 20 years! Edgewood Chamber of Commerce Workers Compensation Insurance PO Box 457 Edgewood NM 87015 (505) 286-2577 www.edgewoodchambernm.com To improve the climate for business development while strive to enhance the area's quality of life. Food Industry Self Insurance Fund Greater Albuquerque Innkeepers Association PO Box 14757 Albuquerque NM 87191 (505) 550-6118 PO Box 14710 Albuquerque NM 87191 (800) 288-0893 www.fisif.com You do have a choice! Workers compensation insurance for the food industry. Competitive rates, dividends and tight claims control. Be a member, not a number. Moriarty Chamber of Commerce Hunton Insurance New Mexico Beef Council Other PO Box 96 Moriarty NM 87035 (505) 832-4087 www.moriartychamber.com Enhancing and promoting business in the Moriarty/Estancia Valley area. 1209 Mountain Rd Pl NE Ste C Albuquerque NM 87110 (505) 841-9407 www.nmbeef@nmbeef.com "Beef, it's what's for dinner." 2708 1/2 N Main St Suite 7 Roswell NM 88201 (575) 622-1227 www.huntoninsurance.com Independent insurance agency Jardin de los Ninos 1300 El Paseo PMB 272 Las Cruces NM 88001 (575) 522-2111 New Mexico Lodging Association Joy Junction Ski New Mexico Tresco, Inc. PO Box 2088 Santa Fe NM 87504 (505) 983-4554 Association to promote the lodging industry in the state. PO Box 90037 Albuquerque NM 87199 (505) 858-2422 www.skinewmexico.com Non-profit trade association that promotes skiing and snowboarding in New Mexico. Tourism Association of NM 6121 Indian School NE Ste 216 Albuquerque NM 87110 (505) 345-5553 www.tanm.org A non-profit organization of over 300 tourismrelated businesses, organizations and individuals with goals of improving New Mexico's tourism industry through leadership, education, communication and cost-saving benefit programs. 4500 2nd St SW Albuquerque NM 87105 (505) 877-6967 www.joyjunction.org New Mexico's largest emergency homeless shelter. 4500 2nd St SW 1800 Copper Loop, Bldg 1 Las Cruces NM 88005 (575) 528-2200 www.trescoinc.com Military Dining Facility at WSMR and Cafeteria at HELSTF. PLEASE NOTE: While every attempt has been made to verify these listings, information does change. NMRA is not responsible for inaccurate or missing information. Nmra Annual Sponsors These businesses have made a commitment to support the restaurant industry in New Mexico with their sponsorship of the New Mexico Restaurant Association. Please consider these companies first when making purchasing decisions for your business. PLATINUM SPONSORS 505/235-5083 505/298-9095 505/345-4488 DIAMOND SPONSORS GOLD SPONSOR 505/343-2200 505/761-1200 505/843-7766 BRONZE SPONSORS BENEFACTOR SPONSORS 505/243-2293 505/345-4492 505/352-3233 505/247-4186 505/344-0287 505/345-4723 800/345-7619 505/831-1411 CONTRIBUTOR SPONSORS 505/243-2722 505/255-5433 800/454-5544 505/247-0721 505/247-2997 SOUTHWEST 505/314-0683 R E S TAU R AT E U R 678/742-1042 4 t h Q u a r t e r 2 012 21 EDUCATION & TRAINING CALENDAR November, 2012 Mon, 10 Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm Tue, 13 ServSafe® Certification Alcohol Server CertificationRoswell, 5 pm - 10 pm MANAGER Course Tue, 11 ServSafe® Certification Thu, 15 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm MANAGER Course Sat, 17 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Wed, 12 Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm Mon, 19 Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm Alcohol Server CertificationSanta Fe, 10 am - 3 pm Mon, 26 Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm Thu, 13 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Tue, 28 Alcohol Server CertificationTaos, 9 am - 2 pm Sat, 15 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Wed, 29 Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm Mon, 17 Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm Alcohol Server CertificationSanta Fe, 10 am - 3 pm Tue, 18 Alcohol Server CertificationTaos, 9 am - 2 pm Alcohol Server CertificationFarmington, 5 pm - 10 pm Wed, 19 Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm Thu, 30 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Alcohol Server CertificationSanta Fe, 10 am - 3 pm Alcohol Server CertificationFarmington, 5 pm - 10 pm Thu, 20 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm December, 2012 Sat, 22 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Sat, 1 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Thu, 27 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Mon, 3 Alcohol Server CertificationAlbuquerque, 1 pm - 6 pm Sat, 29 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Tue, 4 Alcohol Server CertificationTaos, 9 am - 2 pm Wed, 5 Alcohol Server CertificationAlbuquerque, 5 pm - 10 pm Alcohol Server CertificationSanta Fe, 10 am - 3 pm Alcohol Server CertificationFarmington, 5 pm - 10 pm Thu, 6 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Sat, 8 Alcohol Server CertificationAlbuquerque, 10 am - 3 pm Albuquerque, 8 am - 5 pm Albuquerque, 8 am - 5 pm Visit our website (www.nmrestaurants.org) or call 505-343-9848 to confirm class date, time and location. Special NMRA member benefit. NMRA offers great member pricing for Alcohol Server Certification and Food Safety Certification. Alcohol Server classes only $20 (in Albuquerque, $25 out of Albuquerque) for NMRA members and manager-level food safety certification is only $125 for NMRA members. ALCOHOL SERVER CERTIFICATION COURSES OFFERED STATEWIDE Course meets the mandatory requirement for certification for anyone selling or serving alcohol in NM. Classes are offered in Albuquerque, Santa Fe, Farmington and Roswell. Pre-registration not required. Member Class Fee - $20 in Albuquerque metro area, $25 outside of Albuquerque Non-Member Class Fee - $30 in Albuquerque metro area, $35 outside of Albuquerque 22 S O U T H W E S T R E S T A U R A T E U R 4 t h Q u a r t e r 2 012 Albuquerque - Classes held at the New Mexico Restaurant Association Classroom Farmington - Classes held at Courtyard by Marriott Roswell - All Classes held at the Best Western Sally Port Inn Santa Fe - Classes held at Courtyard by Marriott, The Lodge, and Hyatt Place Taos - Classes held at Don Fernando and Quality Inn NEW MEXICO RESTAURANT ASSOCIATION calendar November, 2012 22-23 Thanksgiving Holiday NMRA Offices Closed December, 2012 6 Winter Board Meeting Las Cruces 24-25 Christmas Holiday NMRA Offices Closed 31-1 New Year’s Holiday NMRA Offices Closed January, 2013 29 Reception at Governor’s Residence Santa Fe NOTE: Schedule subject to change. Check our website at www.nmrestaurants.org for most current schedule. ServSafe® is a registered trademark of the National Restaurant Association Educational Foundation. ServSafe® Certification - food safety education for managers and employees. Uses nationally certified ServSafe® curriculum. All classes held at the NMRA Classroom, 9201 Montgomery NE, Suite 602, Albuquerque. Pre-registration IS required and is available online at www.nmrestaurants.org or by calling NMRA at 505/343-9848 or 800/432-0740. Spanish and private classes held occasionally. Call Victoria Sanchez Martinez at 800-432-0740 for more information. Bits And Pieces HUTCHINSON NAMED AS TOP PERFORMING CEO The New Mexico Restaurant Association would like to congratulate Tom Hutchinson, NMRA Board Director, on being named one of NM Business Weekly’s Top Performing CEOs in the medium company category. Hutchinson owns La Posta in Old Mesilla and was honored at an awards luncheon in Albuquerque in October. BUSINESS ECONOMIC CENSUS IS COMING SOON This fall, 390,000 businesses in accommodations and food service will receive 2012 Economic Census forms from the U.S. Census Bureau. Selected companies will receive forms in November, but most will get them in December. Chances are, yours is one of the businesses that will receive a 2012 Economic Census form. Forms go to all but the very smallest businesses in this tally done once every five years. The forms ask for basic information like your location, employment, payroll, and sales by type of product or service. Businesses that receive a form are required by law (Title 13, U.S. Code) to respond. Forms are due by February 12. All businesses have the option to file on paper or electronically. For more information or help completing the form, see the Census Bureau's business help site at econhelp. census.gov or call 1-800-233-6136. There are a lot of interesting facts from the last Economic Census, available about the hospitality industry at business.census.gov. Examples there illustrate how Census Bureau economic statistics are used by local businesses for marketing and planning, as well as by government agencies and researchers. Information is published for more than a thousand industries as well as for states, counties, cities and metropolitan areas. Economic indicators we use every day -- like the Gross Domestic Product, monthly retail sales, and producer price index -- all depend on the Economic Census for continued accuracy. The statistics are also used by businesses, both large and small. So, if yours is among the millions of businesses that received an Economic Census form in December -- fill it out. Send it in. America needs your numbers. CLAIM YOUR FREE LISTING ON NEW MEXICO’S TOURISM WEBSITE Many of our members have not yet taken advantage of the opportunity to have their business listed for FREE on the New Mexico Department of Tourism website, www.newmexico.org. Many cities are not even included in the drop-down menu yet because no listings have been uploaded in those communities. The Tourism Department is developing a coordinated, statewide approach to tourism Marketing and Promotion in order to make New Mexico the primary destination for its targeted travel market. If you have not yet uploaded your listing, you should do so. It is free advertising for your business and a great way to reach visitors coming to New Mexico. MAKE SURE YOU ARE GETTING ALL OUR INFORMATION Twice a month we send out our e-newsletter, Que Cookin’, that includes valuable, timely information you need to run your business. If you are not yet subscribed, send a quick note to communication@nmrestaurants.org to get on the list. 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