CDG at a Glance

at a glance
What We Do
Our History
CDG, a Boeing Company, is a world-class strategic partner
for engineering-driven organizations that develop, support
and maintain complex equipment. CDG’s engineering
-based services help its partners and their customers ensure
high-quality results and maximize long-term operational
efficiency
Established in 1969, Continental DataGraphics (CDG) has built a reputation
as a leader in technical publications and related digital document services
for aviation, aerospace, defense and other complex engineering and
manufacturing environments.
CDG offers proven expertise backed by decades of
experience and a broad range of services, including:
Each year, CDG employees deliver more than 2 million hours in the
production of complex, mission-critical technical publications and other
technical information for The Boeing Company and other commercial
customers around the world.
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Engineering Design
CDG’s strength comes from its ability to support customers with:
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Engineering Data Conversion Services
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Technical Authoring & Illustration
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Secure Document Imaging Services
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Lean Process Development Services
Expertise — a highly skilled global talent pool including hundreds
of engineers, technical authors, illustrators, data analysts, parts
documentation specialists, Q/A experts, document management
solutions specialists, and Lean process improvement advisors.
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Advanced Software Solutions
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Delivery — advanced tools and services to produce, reproduce and
deliver virtually every type of information, ranging from simple
documents to complex engineering data.
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Security — with stringent facility security measures and screened
personnel, CDG is a trusted partner for handling sensitive and
confidential information, supporting both commercial and military
environments.
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Quality — operations fully committed to Lean practices and ISO
9001:2008 certified quality management systems in place to ensure
the highest standards for efficiency, accuracy, and data integrity.
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Compliance — in-depth knowledge of industry standards and assured
compliance with ITARS and other government regulatory
requirements.
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Stability — a solid history of over 40 years proven experience in
handling high volume, complex information management projects.
Our experienced global team of hundreds of highly skilled
engineers and technical publications specialists support
delivery of cost-effective solutions for numerous organizations
in aviation, aerospace and defense, manufacturing, and
other engineering-focused industries.
By relying on CDG to improve the overall effectiveness of
long-term equipment support and maintenance processes,
our partners are able to concentrate on their core business,
increase efficiency, and ultimately provide enhanced value
to their customers.
Our employees are constantly integrating new ideas into our processes,
striving for higher quality standards, and applying Lean principles to help
CDG deliver highly efficient and cost effective solutions for our customers.
CDG Services and Solutions
Engineering Design and Data Conversion Services
CDG offers comprehensive Engineering Design and Engineering
Data Conversion services to help you deliver your engineering
projects cost-effectively, on time, backed by experienced and
skilled engineers and ISO-certified quality management systems.
Some of the speciality engineering services provided by CDG
include:
m3D
Modeling and Simulation Services
• Full Animation Sequences Using 3D models –
to demonstrate equipment performance during
engineering design processes
• Manufacturing Process Optimization using 3D
Simulation – used to create virtual “What If” models to
pre-test new manufacturing and assembly processes
and reduce up-front investment in proposed process
improvements. Models can be effectively combined
with Lean assessment of processes for a full-circle
understanding of the potential impact of proposed
changes.
mReliability
and Maintainability
mMaterials Analysis
mSafety Analysis/Engineering
mEngineering
Change Management
CDG supports conversion of engineering data to/from a number
of engineering data formats, including CATIA, AutoCAD, Pro/E,
SolidWorks, and others. Services include 2D to 3D conversion (or
3D to 2D if required), and conversion of scanned raster images
of engineering drawings, illustrations, or photographs to vector
output in a number of selected software formats and delivery
platforms.
• 3D Animation Sequences for Training Materials –
used to demonstrate maintenance processes,
equipment disassembly/reassembly, or other
procedures.
mWeight
Optimization
mDiscrete
Design Optimization
mComposites
/ Materials Engineering and Selection
Technical Publications Services
CDG offers manufacturers and operators of complex equipment a
high-quality, lower-cost alternative for management and delivery
of technical data.
With more than 40 years of proven technical publications
experience, CDG offers expertise to address every aspect of your
technical publications process, from authoring and delivery of
simple manuals or service bulletins, to development of complex
interactive electronic technical manuals and publications (IETMs/
IETPs). We can also use your CAD data to extract figures and
definitions to keep costs down and renderings accurate.
CDG can support your technical authoring and illustration
requirements with:
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Authoring of Technical Publications and Manuals
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Interactive Electronic Technical Manuals (IETMs or
IETPs)
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E-Learning and Training Support Materials
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Publications delivered in a number of standard software
formats and platforms
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Industry and Publications Standards Expertise, including
S1000D™, S2000M, ATA iSpec 2200, numerous Military
Specs and Standards
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Technical Publications Advisory Services
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S1000D™ Advisory Services and Training
Digital Imaging / Document Scanning Services
CDG offers digital imaging/scanning and indexing services for
virtually any size document or media format, including:
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Paper Scanning (A to J size)
• Color and Black and White
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Microfilm and Microfiche Scanning
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Aperture Card Scanning
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Engineering Drawing and Blueprint Scanning
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Other Large Format Document Scanning
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High Resolution, High-Accuracy Engineering Scanning
• Access to the world’s largest high accuracy scanner –
72”x196” scan area
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Digital Data (COLD)
Scanned image files can be converted for delivery in a number of
selected engineering software formats and delivery platforms. We
also can prepare files for direct loading into numerous commercial
document and content management software platforms. Other
media delivery options include CD-ROM, FTP, or access via
customized web-based repositories.
Advanced Software Solutions
Document and data delivery process improvements often go hand
in hand with technology such as document management solutions
or Interactive Electronic Technical Manuals (IETMs or IETPs).
CDG offers a number of advanced solutions for managing your
mission-critical documents and technical data content.
Smart IPC™ – provides manufacturers, operators, and their
maintenance service providers with a highly specialized,
interactive Illustrated Parts Catalog (IPC) that is easily accessible
via a web browser interface. Smart IPC™ facilitates parts-related
communications and transactions across multiple departments,
including Maintenance, Parts Procurement/Purchasing, and
Maintenance Planning and Engineering. Smart IPC™ offers
intelligent graphics with parts-specific links, integration with backend ERP systems, and many other time-saving utilities enabling
users to track parts
configuration effectivity,
communicate changes,
track revisions, conduct
searches, and create
and send pick lists and
procurement lists for
needed parts.
On-DemandTM
Secure On-Demand™ – hosted solution providing an on-line
“vault” for storing business documents, engineering documents,
or technical publications. Secure On-Demand™ can be used to
securely manage access to your content from outside the firewall,
enabling you to interact with customers, suppliers, and partners in
a tightly controlled and secure environment.
Data Renaissance Suite™ and Wiring Illuminator Web™ –
Interactive Electronic Technical Manual (IETM) and integrated
Wiring Troubleshooting solutions designed specifically for military
field equipment maintenance and support environments.
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Knowledge-based Expert System allows inexperienced
field crews to maintain complex systems
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Fully integrated with LSAR, interactive wiring
troubleshooting and IPB parts data tools
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Merges On the Job Training and eLearning with field
maintenance task activity
Lean Advisory Services
CDG offers Lean Process Evaluation Workshops designed to help
you get a “jump start into Lean”. Our highly trained Lean experts
can guide you through a deep dive look at your operations,
and identify those areas of your business where Lean process
improvements could make the most significant impact. We work
side by side with your teams to gather in-depth information about
your current processes, and provide detailed, objective reports
on the findings. Once the initial evaluation is completed, we
can recommend specific solutions and next steps based on your
unique requirements.
Commitment to Quality
Assurance and Security
Our Customers
With an extensive volume of work performed for government
agencies, the defense sector and the airline industry, CDG
facilities adhere to stringent security standards, thus ensuring
confidentiality and protection of customer information and
documents. All of our facilities and personnel are fully compliant
with ITARs data protection regulations.
Some of our customers include:
CDG offers high security facilities for processing of documents
in multiple media formats, including documents containing
confidential and sensitive information. CDG imaging facility
security provisions include:
CDG’s customer base encompasses a broad spectrum of
organizations across multiple industry sectors.
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Air Transport Association (ATA)
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American Airlines
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American Trucking Associations
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BAE Systems
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The Boeing Company
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Eaton Corporation
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Flowserve Corporation
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Access Limited to Screened and Authorized Personnel
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Global Aeronautica
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Security Cameras On Site
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Goodrich
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Barcode Tracking of All Customer Materials
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Hawker Beechcraft Corporation
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Security Clearances to Handle Sensitive and
Confidential Documents
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Ipeco
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International Airlines Technical Pool (IATP)
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Messier-Dowty
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Ministry of Defence — U.K. (MoD)
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Raytheon
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Spirit Aerosystems
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United Airlines
As a part of our commitment to the highest standards for quality
assurance, all of CDG’s US operations utilize ISO 9001:2008
certified Quality Management Systems, and our UK facilities are
registered to BS EN ISO 9001:2008.
U.S. ISO Certification
U.K. ISO Certification
BS EN ISO 9001:2008
Certificate No. FM 34807
Certificate No. FM 532240
Locations
Corporate Headquarters
CDG Sales Offices
6141 Katella Avenue
Cypress, CA 90630-5202
Phone: (714) 503-4200
Fax: (714) 827-5111
Other US Locations
U.K. Locations
100 North Sepulveda Blvd.
Suite 1950
El Segundo, CA 90245
Phone: (310) 662-2300
Fax: (310) 662-2310
London North
6910 Carroll Road
San Diego, CA 92121
Phone: (858) 552-6300
(858) 552-6301
Fax: 9302 Pittsburgh Avenue
Suite 100
Rancho Cucamonga, CA 91730
Phone: (909) 758-9800
(909) 581-0778
Fax: 15500 SE 30th Place
Suite 103
Bellevue, WA 98007
Phone: (425) 456-0500
Main Fax: (425) 450-1935
Gate House
Fretherne Road
Welwyn Garden City
Hertfordshire
AL8 6NS
UK
Tel: +44 (0) 1707 367700
Fax: +44 (0) 1707 371813
West York
Monkswell House
Manse Lane
Knaresborough
North Yorkshire
HG5 8NQ
UK
Tel: +44 (0) 1423 867 867
Fax: +44 (0) 1423 868 844
CDGAAG-MKTG-GB-090909-E
5890 N. Lindbergh Blvd
M/C SO34-3070
P.O. Box 516
Hazelwood, MO 63042
Phone: (314) 232-0980
Fax: (314) 232-5997
www.cdgnow.com
6141 Katella Ave., Cypress, CA 90630-5202 • phone: (714) 503-4200 or (800) 862-5691 • fax: (714) 827-5111 • email: marketing@cdgnow.com
© CDG