FY 2016 AIP - St. Clair County
Transcription
FY 2016 AIP - St. Clair County
Printed On: 6/18/2015 FY 2016 Area Agency On Aging 1-B Table of Contents County/Local Unit of Government Review 2 Plan Highlights 3 Public Hearings 7 Scope of Services 8 Planned Service Array 9 Planned Service Array Narrative Targeting 12 Regional Service Definitions 13 Access Services 14 Direct Service Request 16 Program Development Objectives 18 Advocacy Strategy 26 Leveraged Partnerships 29 Community Focal Points 32 Other Grants and Initiatives 54 Appendices 56 Printed On: 6/18/2015 FY 2016 Area Agency On Aging 1-B County/Local Unit of Govt. Review AAA Response: In April, the AAA 1-B contacts each Region 1-B county Board of Commissioners (BOC) to determine their July meeting date and deadlines for submission of materials. The AAA 1-B Advisory Council and Board of Directors approve the Annual Implementation Plan (AIP) during their June meetings. Upon Board approval, the AAA 1-B sends a copy of the AIP, and a draft resolution to the chairperson of each county BOC, with a letter requesting approval of the AIP by July 31. The materials are sent via certified mail with a signature required to confirm delivery. A copy of the materials is also emailed to each of the BOC's clerk/administrative assistant who is asked to ensure approval of the AIP is placed on the July meeting agenda. A Board member or AAA 1-B staff member attends each BOC's July meeting to answer any questions and encourage approval of the AIP. No action by a BOC is considered approval. The AAA 1-B notifies OSA by August 1 of the status of county level approval of the AIP. Printed On: 6/18/2015 2 FY 2016 Area Agency On Aging 1-B Plan Highlights 1. A brief history of the area agency and respective PSA that provides a context for the AIP. It is appropriate to include the area agency's vision and/or mission statements in this section. Established in 1974, the AAA 1-B is a non-profit organization that is responsible for services to nearly 650,000 persons age 60 and older and adults with disabilities residing in Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties. The AAA 1-B mission is to enhance the lives of people we serve. Our vision is to lead regional efforts to ensure that older adults, adults with disabilities and caregivers acheive their highest quality of life. We do this by: 1) implementing continuous improvement practices that result in accountability, transparency and maximized operating efficiency and effectiveness, 2) cultivating a positive environment that engages employees, volunteer leadership and our aging network partners, 3) informing and activating existing and potential consumers and partners, 4) engaging those we serve in the most innovative and highest quality programs and services in our industry, and 5) establishing diverse programs that result in sustainability and growth. This plan represents goals and efforts for our entire six county region, and therefore does not generally highlight one or more specific counties. However, AAA 1-B provides quarterly updates to the leadership of each county on the progress and utilization of their local match funding, as well as annual reports on all activities, clients served and funding spent in their respective county. 2. A summary of services to be provided under the plan which includes identification of the five service categories receiving the most funds and the five service categories with the greatest number of anticipated participants. AAA 1-B prioritizes activities that allow older people to maintain their independence with dignity and places a special emphasis on assistance to frail, low-income, disadvantaged, and minority elders and adults with disabilities. This AIP is the third year of a multi-year plan, and based on anticipated funding, we propose to support the following array of programs and services: Adult Day Health Service Assistance to Deaf and Hearing Impaired Care Management Case Coordination and Support Chore Community Living Program Services* Congregate Meals Evidence-Based Disease Prevention Grandparents Raising Grandchildren Home Delivered Meals Home Injury Control Information & Assistance Legal Assistance Long Term Care Ombudsman Medication Management Printed On: 6/18/2015 3 FY 2016 Area Agency On Aging 1-B Prevention of Elder Abuse, Neglect & Exploitation Public Education Resource Advocacy Transportation Vision Services Volunteer Caregiver The five service categories which focus on priorities including reducing in-home service wait lists and receive the most funding are: Home Delivered Meals, Congregate Meals, Community Living Program Services, Care Management and Adult Day Health Services. Funded services which touch the most number of lives are: Information and Assistance, Home Delivered Meals, Congregate Meals, Resource Advocacy, and Long Term Care Ombudsman and Advocacy. Based on projected budget numbers for FY 2016, including increases in funding through the intra-state funding formula, several services will receive an increase in funding from FY 2015 to FY 2016. This includes the following: - Over $250,000 increased funding to support our highest priorities: CLPS (approximately $141,000) and Home Delivered Meals ($117,000) - Additional $70,000 to Volunteer Caregiver services to support increased serving to the Medicaid eligible over 60 population - Additional $30,000 to Legal Services, with an emphasis on increasing services to victims of elder abuse Funding allocations were based on our service prioritization list (enclosed), current service waitlists, program demand and history of funding increases/cuts for each service. While no significant funding cuts at the federal or state level are known at this time, AAA 1-B is always prepared for mid-year changes (i.e. sequestration) through scenario planning and ongoing review of program and services usage and data. *CLPS is a regional service inclusive of in-home respite, personal care and homemaking services. 3. Highlights of planned program development objectives. Over the past two years, we have focused on several program development objectives that forward our mission. More than 67% of the three-year program development objectives have been accomplished and we are actively engaged in 92% of them (some have been accomplished). This third and final year of the plan includes robust program development objectives which build upon previous year accomplishments. Highlights include increasing evidence-based health and wellness programs that can be marketed in a consistent fashion and delivered on demand, promotion of the Community Champions for Seniors program to generate additional resources to support contracted services, and increased outreach and service to the Hispanic/Latino population. Multiple strategies will be implemented to increase access to services for adults with disabilities, in alignment with the Aging & Disability Resource Center (ADRC), and to expand awareness and outreach related to serving the Lesbian, Gay, Bisexual and Transgender (LGBT) older adult population. Efforts to increase respite options for caregivers and to increase awareness of elder abuse prevention and detection will build upon the activities implemented over the past 2 years. AAA 1-B will continue expansion of our Aging Matters professional training program, with particular emphasis on the Age Sensitivity Training developed by AAA 1B staff in FY 2015. Ongoing program development efforts to address unmet needs in the areas of housing and Printed On: 6/18/2015 4 FY 2016 Area Agency On Aging 1-B mobility/transportation are also included. AAA 1-B is putting a significant emphasis on goals related to increasing efficiencies and effectiveness of aging network services, such as strategies focused on waitlist reduction, increasing service response time, funding diversification, expansion of professional training programs, and development, and establishment, tracking and analysis of outcomes for all AIP funded services. Specific objectives are also planned for increasing awareness and access to services such as Information & Assistance, Medicare Medicaid Assistance Program (MMAP), Care Management and the Community Living Program. Achieving our Area Plan objectives during fiscal year 2016 will require the dedication of the AAA 1-B staff, Board of Directors, Advisory Council, Aging Network service providers and consumers working collaboratively together. Our Strategic Plan aligns closely with the objectives described in this Area Plan, and will guide the agency in a focused way to move forward. Progress on the plan activities will be monitored quarterly and reported regularly to the agency's Board of Directors, Advisory Council, state office on aging and through annual updates provided to the public in the subsequent year's Area Plan. 4. A description of planned special projects and partnerships. The strength and ongoing development of partnerships are key to the success of the activities outlined in this plan. AAA 1-B is involved in a variety of regional and local human service or aging focused collaboratives that work to close the service gaps for those in need of assistance. Partnerships will help keep our programs moving forward financially through shared resources and diversification of funding while expanding service choices for older adults, such as the senior millage campaigns, our work in mobility management through Myride2 and our PACE partnership with United Methodist Retirement Communities. Our MHEF grant continues in FY 2016 with goals to reach hundreds of older adults with diabetes and fall prevention programming, and relies on strong partnerships with senior centers, health systems and other focal points to host and recruit older adult participants. Finally, our ADRC of Southeast Michigan requires the AAA 1-B and three local Center for Independent Living (CIL) partners to work together with an array of providers to close gaps to ensure older adults and adults with disabilities have access to resources and information they need to make informed decisions. Of vital importance in FY 2016 is the area of program diversification, particularly in the pilot of Integrated Care through MI Health Link in Macomb County, and in our Same Address venture launched in the summer of 2015. For MI Health Link, AAA 1-B will contract with five integrated care organizations to offer one or more of the following services to the dually-eligible population Macomb County: case coordination, provider network management, case assessments, and other long-term care coordination services. 5. A description of specific management initiatives the area agency plans to undertake to achieve increased efficiency in service delivery, including any relevant certifications or accreditations the area agency has received or is pursuing. Over the past several years, AAA 1-B has experienced state and federal funding reductions while managing an increase in over 94,000 older adults (2010 census). We have also experienced a nearly 50% increase in the number of older adults living at the 150% of poverty. Despite these hard facts, we have worked with our provider network to prioritize services, stretch dollars, create efficiencies, identify new sources of revenue, and keep our administrative costs at less than 5% to ensure our growing older adult population continues to have access to vital services. We worked tirelessly on the Silver Key Coalition, which resulted in signficant increases Printed On: 6/18/2015 5 FY 2016 Area Agency On Aging 1-B in state funding to support our highest priority services: in-home care (aka Community Living Program Services) and home delivered meals. We've added extensive program services to help individuals manage chronic diseases through the Title-IIID funded Evidence Based Disease Prevention/Health Promotion programs. We plan to continue to deliver these evidence based programs in a way that can better meet the needs of health care partners and consumers. There are a variety of intiatives within the agency focused on creating efficiencies and focused on making us all "faster and better" (one of our culture prompts). To highlight a few: Coordinating care and referrals with key community partners, such as our Resource Advocates and nutrition providers, so that in-home services can effectively be targeted and people don’t fall through the cracks; Maintaining low to no waitlists for all priority in-home services by prioritizing funding, serving at least 1600 older adults and caregivers per year in the Community Living Program; and Working with the provider network to identify service delivery techniques to minimize waitlists. Providers are enthusiastic about the agency tactic of grouping and scheduling service delivery by geographic area; in 2015 we began scheduling care coordination visits by location. We plan to expand this practice to in-home direct purchase services in 2015 and 2016. A particular emphasis will be on restructuring the Community Living Program to serve as many participants as possible telephonically and with an emphasis on the use of community health workers. AAA 1-B was the first Area Agency on Aging in the nation to achieve CARF accreditation. In March of 2015, AAA 1-B acheived their second 3-year accreditation, through March 2018. This is the highest level of accreditation available through CARF. 6. A description of how the area agency’s strategy for developing non-formula resources, including utilization of volunteers, will support implementation of the AIP. AAA 1-B has been exploring and working towards the development of non-formula resources for several years, in alignment with our strategic plan. We have made significant progress towards the original objectives developed in our FY 14-16 plan. Our leveraged parternships and special projects section highlights several of our key new business initiatives, in addition to some of our other intiatives such as: Continued advocacy and support of the statewide Silver Key Coalition Campaign; Securing federal transportation grants and other external resources to support the myride2 mobility management program; Exploring public/private partnerships for programs, specifically Evidence Based Health and Wellness services and Congregate Meals; Working with the provider network to help them maximize and diversify funding, including coordination of workshops, sharing best practices for voluntary cost-sharing, and utilization of group purchasing; Implementing the Community Champions for Seniors sponsorship program to support Older Americans Act services with private sector funding; Developing new recruitment strategies for MMAP volunteers and Evidence Based programs part time contingent staff; and Advocacy support for the passage of new or renewed local senior millage funding. Our new social enterprise, Same Address, also has a goal to generate revenue to help support Older Americans Act services. In addition to developing non-formula resources, AAA 1-B is always prepared, through scenario planning and budgeting focused on our prioritization of services, for potential federal or state funding cuts. While no federal or state cuts for FY 2016 are expected at the time this plan was written, AAA 1-B is always looking ahead and planning for a potential change in funding during the fiscal year. Printed On: 6/18/2015 6 FY 2016 Area Agency On Aging 1-B Public Hearings Date Location Time Is Barrier Free 05/21/2015 29100 Northwestern Hwy, Suite 400, 09:00Southfield AM Yes No of Attendees 13 Narrative: A public hearing was held at the AAA 1-B office on May 21, 2015. Announcement of the public hearing was placed on our website, publicized in the newspaper and emailed to stakeholders. A conference call option was provided to encourage attendance. The plan was available for review on the AAA 1-B website on May 6, 2015. Written feedback was accepted through June 6, 2015. A one page "snapshot" was also placed on the website and distributed at the public hearing. The snapshot provides an overview or summary of the plan for those unable to read the entire plan. 13 participants, in addition to AAA 1-B staff, attended the hearing either in person or via conference call. An overview of the AAA 1-B and the FY 16 AIP was provided by AAA 1-B leadership. Emphasis was placed on the public input and data collected for our FY 14-16 Multi-Year Plan that resulted in the development of our service priorities. Our service prioritization list was available in the plan, and explained it is utilized to help drive decision making for service funding allocations. All attendees were provided an opportunity to speak, although many did not have specific feedback to provide. Overall the feedback was positive and supportive of the plan. Several service providers mentioned the importance of AAA 1-B's advocacy efforts. Providers are supportive of the AAA 1-B's service prioritization list. Two service providers submitted written feedback (enclosed). The meeeting was adjourned at 9:45 a.m. Printed On: 6/18/2015 7 FY 2016 Area Agency On Aging 1-B Scope of Services 1. Describe changes from the approved FY 2014-2016 MYP, if any, to the AAAs priorities for addressing identified unmet needs within the PSA for FY 2016. AAA 1-B service provision in FY 2016 will continue to be informed by the numerous data sources that were analyzed as part of the FY 2014-2016 MYP planning process. In addition, analyses of satisfaction survey results, feedback from participants and service providers, wait list data, reports and recommendations from the Ad Hoc Study Committees, among other data sources, are reviewed on an ongoing basis every year. The service prioritization chart is presented in the Appendices section of this Plan. 2. When a customer desires services not funded under the AIP/MYP or available where they live, describe the options the area agency offers. Any older adult or caregiver seeking services through AAA 1-B generally accesses services by speaking with an AAA 1-B Resource Specialist in our call center or working through an Aging and Disability Resource Center (ADRC) partner agency. Resource Specialists conduct an intake/brief assessment over the phone to help determine what programs or services a person may need or is eligible to receive. AAA 1-B is fortunate to offer a wide variety of contracted and direct services, such as coordination and support, legal services and home delivered meals through OSA funds. Additional funds are afforded through local match, senior millages, grants and other fund sources in the area. In circumstances where the person is in need of an unfunded service then all attempts are made to provide the person with a list of alternative options. Our Resource Center database contains thousands of resources to help older adults and caregivers obtain the services they need. Our data system also tracks unmet needs and we use this data as part of our program development activities. Often an older adult in need of services through AAA 1-B is placed into the Community Living Program and speaks with a Community Living Consultant (CLC). The CLC isa supports coordinator who is a registered nurse or licensed social worker, trained to help the older adult develop strategies for finding alternatives to services that may not be available to meet their needs and/or develop strategies to best use their own funds in a manner that will stretch their funds the furthest. The CLC can also help the older adult identify other means for accessing services, such as suggesting ways for friends or family members to help or determining what they may be eligible to receive under their long-term or health insurance coverage. If an older adult is in need of a service that is not available through AAA 1-B or in their community at a free or reduced cost, then the CLC can work with them to determine if other services can be provided in order to free up funds for the otherwise unmet need. For example, an older adult may need regular rides to dialysis (a common unmet need) but can’t afford to pay someone 3 days a week. The older adult is paying however for a Personal Emergency Response System (PERS) and for housekeeping two times a month as her arthritis makes cleaning a challenge. The CLC can help arrange for an AAA 1-B funded PERS and a few hours of homemaking a month set up which allows more of the older adult’s funds to be utilized for the transportation. The CLC can also connect the older adult with our mobility management service, Myride2, to find a lower cost resource for transportation. Printed On: 6/18/2015 8 FY 2016 Area Agency On Aging 1-B Planned Service Array Access In-Home Community Provided by Area Agency • Care Management • Case Coordination and Support • Information and Assistance • Outreach • Disease Prevention/Health Promotion Funded by Other Sources • Disaster Advocacy and Outreach Program • Information and Assistance • Outreach • Transportation Contracted by Area Agency • Outreach • Transportation • Chore • Home Injury Control • Home Delivered Meals • Medication Management • Assistive Devices & Technologies • Community Living Program Services - (Vendor Contract) • Adult Day Services • Dementia Adult Day Care • Congregate Meals • Nutrition Education • Disease Prevention/Health Promotion • Assistance to the Hearing Impaired and Deaf • Legal Assistance • Long-term Care Ombudsman/Advocacy • Vision Services • Programs for Prevention of Elder Abuse, Neglect, and Exploitation • Creating Confident Caregivers • Kinship Support Services * Local Millage Funded • Outreach * • Transportation * • Chore * • Home Care Assistance * • Home Injury Control * • Homemaking * • Home Delivered Meals * • Personal Care * • Respite Care * • Friendly Reassurance * • Adult Day Services * • Dementia Adult Day Care * • Congregate Meals * • Nutrition Education * • Assistance to the Hearing Impaired and Deaf * • Home Repair * • Legal Assistance * • Senior Center Operations * • Senior Center Staffing * • Vision Services • Programs for Prevention of Elder Abuse, Neglect, and Exploitation • Counseling Services * • Kinship Support Services * Printed On: 6/18/2015 9 FY 2016 Area Agency On Aging 1-B Participant Private Pay • Care Management • Transportation • Chore • Home Care Assistance • Home Injury Control • Homemaking • Home Delivered Meals • Home Health Aide • Medication Management • Personal Care • Assistive Devices & Technologies • Respite Care • Adult Day Services • Dementia Adult Day Care • Congregate Meals • Nutrition Counseling • Health Screening • Home Repair • Legal Assistance • Vision Services • Counseling Services * Not PSA-wide Printed On: 6/18/2015 10 FY 2016 Area Agency On Aging 1-B Planned Service Array Narrative AAA 1-B determines the services funded utilizing a comprehensive set of data and factors, including but not limited to: 1) Participant demand and input, 2) Service provider's input, 3) Input from Board of Directors and Advisory Council Members, 4) Input from local/regional stakeholders such as Advocacy groups, County Commissioners, and Human Service collaboratives, 5) Call center data (types of resources and services requested), 6) State and National data on aging services/programs needs and waitlists, 7) Impact of services on health and medical outcomes, and 8) Availability of services throughout the region. While parts of our region (2 out of 6 counties and several municipalities) are fortunate to have a senior millage which supports services in their area, this is not true for the entire region and therefore impacts our array of services. We work very closely with our partners at the local level to ensure the funding is utilized to provide the highest priority services. All of this data is evaluated and utilized to develop our Service Prioritization List, which guides our funding decision making and is updated every three years in alignment with the Multi-Year plan. See the Service Prioritization List that is enclosed with this plan. Printed On: 6/18/2015 12 FY 2016 Area Agency On Aging 1-B Targeting 1. Describe changes for FY 2016, if any, to the area agency's targeting strategy for the MYP cycle, including planned outreach efforts with underserved populations. If none, mark NA in the provided dialog box. AAA 1-B is privileged to serve a very racially, ethnically, religiously and otherwise diverse older adult community in our six county region. While AAA 1-B and the Aging Network are dedicated to serving all older individuals with an emphasis on the traditionally underserved low-income and racial/ethnic minority communities, we have identified specific targeting goals as a focus for the FY 14-16 MYP. Every three years the AAA 1-B picks specific groups to target based on priorities at the federal and state level, data on service utilization, and census changes. The provider network is encouraged to pick an annual targeting goals based on our priorities, but overall the goals to reach different populations vary between providers so that all ethnic and racial groups are reached. The FY 14-16 MYP targeting goals remain as follows: 1 - Triple the number of Hispanic or Latino older adults utilizing Older Americans Act services, between 10/1/13 and 9/30/16. 2 - At least 12% of all older adults reached through contracted services are low-income. 3 - Provide annual cultural competency trainings for the network, including trainings on working with LGBT older adults. In fiscal years 2014 and 2015, AAA 1-B and the provider network have made signifcant progress in these three communities. We continue to increase partnerships in the Latino community with agencies such as Centro Multicultural La Familia, and have significantly exceeded our goal of serving low income older adults. AAA 1-B has built upon strong relationships and advocacy activities in the LGBT community, particularly through a parnership with Detroit AAA and AAA 1-C to train staff on how to sensitively serve this population and increased outreach efforts. Additionally, in Fiscal Years 2014 and 2015, AAA 1-B was provided grant dollars from OSA to serve refugee older adults, particularly Iraqi refugees. AAA 1-B has worked with refugee partner organizations to achieve success in extending services to older adult refugees. Although additional funding for this project is not anticipated in FY 2016, AAA 1-B plans to maintain ongoing relationships with our partner organizations to continue to identify ways to better serve the older adult refugee population. 2. If there are changes to the area agency's targeting strategy, indicate in the second dialog box how specific goals or targets will be addressed in FY 2016 No specific goals are being changed. Printed On: 6/18/2015 13 FY 2016 Area Agency On Aging 1-B Regional Service Definitions Service Category Fund Source Unit of Service ¨ Access þ Title III PartB ¨ Title III PartD þ Title III PartE þ In-Home ¨ Title VII þ State Alternative Care ¨ State Access ¨ Community þ State In-home þ State Respite 15 minutes ¨ Other Service Name/Definition Community Living Program Services Minimum Standards Previously Approved Rationale (explain why activities cannot be funded under an existing service definition) Previously Approved Printed On: 6/18/2015 13 FY 2016 Area Agency On Aging 1-B Access Services Case Coordination and Support Starting Date 10/01/2015 Ending Date 09/30/2106 Total of Federal Dollars $664,192.00 Total of State Dollars $515,998.00 Geographic area to be served All of 1-B region Specify the planned goals and activities that will be undertaken to provide the service. The Community Living Program continues to grow, and the demand is exceeding the projections for 2015. In order to meet this need, AAA1B will restructure the program with several targeted objectives, including 1) Serve participants in the most timely and efficient manner possible 2) Elimination of waitlist 3) Increase access to services. An overview of the changes that will be implemented in order to meet these objectives include: - Service as many participants as possible under the CLP - Telephonic program versus the higher cost community care management program, using an enhanced and expanded service delivery model within current CLP - Ensure the most efficient use of clinical staff (Nurses and Social Workers) by changing role to include increased delivery of service via telephonic model. Clinical staff would make in home visits only for highest need participants and as needed when there is a need for acute assessment and intervention - Utilization of paraprofessionals for non-clinical tasks (interns, SWT, nursing students, geriatric students, etc.) - Initiate standard practice of recruiting and applied training for students, interns and other paraprofessional staff interested in working with older adult population and LTSS, allowing a stable pool of dedicated staff who can more readily move into more advanced, clinical positions An additional goal will include to hold at least four trainings for CLP staff on new technology, current practice guidelines, person-centered thinking and/or self-directed care. At least 3 of these trainings will include CEU's. Information and Assistance Starting Date 10/01/2015 Ending Date 09/30/2016 Total of Federal Dollars $225,000.00 Total of State Dollars $31,067.00 Geographic area to be served All of Region 1-B Specify the planned goals and activities that will be undertaken to provide the service. Goal: Complete the process of achieving AIRS accreditation for the AAA 1-B Resource Center Expected Outcome: To enhance the credibility and quality of the AAA 1-B’s information and assistance service. Printed On: 6/18/2015 14 FY 2016 Area Agency On Aging 1-B Outreach Starting Date 10/01/2015 Ending Date 09/30/2016 Total of Federal Dollars $162,154.00 Total of State Dollars $0.00 Geographic area to be served All of Region 1-B Specify the planned goals and activities that will be undertaken to provide the service. Goal: Implement key brand statements to incorporate into marketing materials including the agency website, PSAs and collateral materials targeted to the identified primary market of family caregivers and secondary market of older adults and adults with disabilities. Update the home page of the agency website in 2015 to enhance the end user experience and increase website traffic. Expected Outcome: To increase the awareness of the AAA 1-B among older adults, adults with disabilities and family caregivers. Care Management Starting Date 10/01/2015 Ending Date 09/30/2016 Total of Federal Dollars $93,022.00 Total of State Dollars $515,995.00 Geographic area to be served All of AAA 1-B Region Specify the planned goals and activities that will be undertaken to provide the service. See Case Coordination and Support for planned goals and activities. The numbers indicated below reflect projections for Case Coordination and Support and Care Management, of which both services make up the Community Living Program. Number of client pre-screenings: Current Year: 1,200 Planned Next Year: 1,800 Number of initial client assesments: Current Year: 600 Planned Next Year: 800 Number of initial client care plans: Current Year: 600 Planned Next Year: 800 Total number of clients (carry over plus new): Current Year: 1,100 Planned Next Year: 1,600 Staff to client ratio (Active and maintenance per Full time care Current Year: 1:45 Planned Next Year: 1:150 Printed On: 6/18/2015 15 FY 2016 Area Agency On Aging 1-B Direct Service Request Disease Prevention/Health Promotion Total of Federal Dollars $51,422.00 Geographic Area Served All of AAA 1-B Region Total of State Dollars $0.00 Planned goals and activities that will be undertaken to provide the service in the appropriate text box for each services category. Build a pool of trained leaders for EB programs in the region. Reach at least 150 older adults with EB programs. Hold at least 2 EB programs leader trainings. Section 307(a)(8) of the Older Americans Act provides that services will not be provided directly by an Area Agency on Aging unless, in the judgment of the State agency, it is necessary due to one or more of the three provisions described below. Please select the basis for the services provision request (more than one may be selected). (A) Provision of such services by the Area Agency is necessary to assure an adequate supply of such services. (B) Such services are directly related to the Area Agency’s administrative functions. (C) Such services can be provided more economically and with comparable quality by the Area Agency. Direct service previously approved in FY 14-16 Multi Year Plan Provide a detailed justification for the service provision request. The justification should address pertinent factors that may include: a cost analysis; needs assessment; a description of the area agency’s efforts to secure services from an available provider of such services; or a description of the area agency’s efforts to develop additional capacity among existing providers of such services. If the service is considered part of administrative activity, describe the rationale and authority for such a determination. Direct service previously approved in FY 14-16 Multi Year Plan Describe the discussion, if any, at the public hearings related to this request. Include the date of the hearing(s). Direct service previously approved in the FY 14-16 Multi Year Plan. Creating Confident Caregivers Total of Federal Dollars $30,000.00 Geographic Area Served All of Region 1-B Total of State Dollars $0.00 Planned goals and activities that will be undertaken to provide the service in the appropriate text box for each services category. Printed On: 6/18/2015 16 FY 2016 Area Agency On Aging 1-B Hold 14 classes Hold at least one class targeted to the Hispanic population Reach at least 120 caregivers Recommend at least 2 AAA 1-B CCC trainers for Master Certification Section 307(a)(8) of the Older Americans Act provides that services will not be provided directly by an Area Agency on Aging unless, in the judgment of the State agency, it is necessary due to one or more of the three provisions described below. Please select the basis for the services provision request (more than one may be selected). (A) Provision of such services by the Area Agency is necessary to assure an adequate supply of such services. (B) Such services are directly related to the Area Agency’s administrative functions. (C) Such services can be provided more economically and with comparable quality by the Area Agency. A) Provision of such servicees by the Area Agency is necessary to assurance and adequate supply of services. Provide a detailed justification for the service provision request. The justification should address pertinent factors that may include: a cost analysis; needs assessment; a description of the area agency’s efforts to secure services from an available provider of such services; or a description of the area agency’s efforts to develop additional capacity among existing providers of such services. If the service is considered part of administrative activity, describe the rationale and authority for such a determination. AAA 1-B has been a leader in the state for the past 5 years in CCC, primarily through the ADSSP funding award. We have held over 40 classes, reached hundreds of older adults, and trained new leaders to facilitate the program. Two of our staff members are Master Trainers in the program, of which there is only a handful in the state. Over staff provide the required oversight and fidelity of the program. We have two additional staff members trained as leaders. We manage the entire process, from providing an easy registration process including sending of confirmation letters to each registrant, to collecting all required documentation and thorough marketing of the program. We have worked closely with with the staff at the Alzheimer's Association, Greater Michigan Chapter who will continue to work with us on CCC in FY 16. We have worked to develop stronger partnerships with our adult day health centers as hosts of the program and respite providers, as well as in-home respite providers to ensure caregivers have the resources they need to be successful in the program. The skill set of our staff, the successful history of the program, and our relationships in the provider network are all key to our service provision request. Describe the discussion, if any, at the public hearings related to this request. Include the date of the hearing(s). No specific discussion on CCC occured at the public hearing. Printed On: 6/18/2015 17 FY 2016 Area Agency On Aging 1-B Program Development Objectives Area Agency on Aging Goal A. Work to improve the health and nutrition of older adults. State Goal Match: 1 NARRATIVE 1.1) Due to significant underserving in past years of the Hispanic/Latino population, AAA 1-B and the provider network continue to dedicate increased efforts towards this population in FY 2016. Partnership with one local Hispanic service organization in the past year has been particularly useful through membership on the AAA 1-B Advisory Council. Additionally a staff member from this organization has been trained and will deliver a caregiver wellness program, Creating Confident Caregivers 1.2) In 2015, this objective expanded immensely with the award of the Michigan Health Endowment Fund grant to deliver two specific EB programs: Diabetes PATH and A Matter of Balance. The grant will allow us to achieve the primary objectives stated above, and also support the expansion of the entire AAA 1-B training program. As a result, we will serve many more older adults, expand our brand awareness, and provide an entry portal to other AAA 1-B services. 1.3) AAA 1-B continues to work with nutrition providers to ensure this goal is met. Healthy eating will be promoted through community focal points as a result of increased numbers of Healthy Eating for Successful Living trainers available. Progress has been steady since the beginning of FY 2014, helping to ensure food is fresh and supportive of the local economy. OBJECTIVES 1. Increase utilization of services by Hispanic/Latino older adults. (Completed and Ongoing) Timeline: 10/01/2013 to 09/30/2016 Activities Strengthen relationships with key community and cultural based organizations in the region to develop partners Educate partners about current programs, particularly evidence-based and nutrition Target at least 2 Evidence Based programs to the Hispanic or Spanish-speaking population Promote subcontractor targeting of Hispanic population based on Older Americans Act targeting model. Expected Outcome The number of Hispanic or Latino older adults utilizing Older Americans Act services will exceed the original MYP goal of tripling service from 10/1/13 to 9/30/16 (Completed and Ongoing) 2. Expand evidence-based wellness programs via establishment of a part-time contingent staff trainers and addition of new programs into the region. (Complete and Ongoing) Timeline: 10/01/2013 to 09/30/2016 Activities Build a pool of trained leaders for the region Identify potential for outside sponsorships to support EB programs Printed On: 6/18/2015 18 FY 2016 Area Agency On Aging 1-B Expected Outcome Reach at least 500 older adults. 3. Expand opportunities for older adults to access nutrition education and access meals that utilize locally grown or regionally produced food. (In Process) Timeline: 10/01/2013 to 09/30/2016 Activities Identify current nutrition providers and/or focal points utilizing locally grown produce Expected Outcome At least 50% of nutrition providers are incorporating locally grown produce into food by end of FY 2016 B. Ensure that older adults have a choice in where they live through increased access to information and services. State Goal Match: 2 NARRATIVE 2.1) This objective was completed in Fiscal Year 2014-15, however AAA 1-B continues to partner with the local Centers for Independent Living and other disability partner agencies to serve adults with disabilities throughout the region. For example, Disability Network of Oakland and Macomb (DNOM) is contracted with the AAA 1-B as a Resource Advocacy provider. 2.2) AAA 1-B staff regularly participate in local and state housing workgroups to identify options and share information on the status of MSHDA and other affordable housing programs. 2.3) Since it's origin in 2012 ,the myride2 project has seen an increase in service use each month, culminating in an 11% increase in use during 2014. It is avital community service to older adults in the region in need of transportation services and mobility management. Serving the veterans and adults with disabilities population is of particular importance due to their often unique healthcare and job success needs. Efforts will continue to be made to reach this population and data will be tracked through inquiries received through the toll-free myride2 number and myride2.com 2.4) AAA 1-B strives to provide leadership on advocacy issues within the region by; directly influencing decision makers through the provision of information and analysis of older adult needs, researching the impact of programs and policies, and facilitating the direct involvement of older adults in advocacy on their own behalf. Such efforts played a role in the success of the statewide Silver Key Coalition’s advocacy for increased funding to reduce in-home services wait lists and fulfill the governor’s goal of Michigan becoming a No Wait State. The AAA 1-B Advocacy Blueprint describes activities that the AAA 1-B, through the efforts of senior advocates, Board and Council volunteer leadership, staff and other interested parties will undertake to fulfill the mission to advocate for the needs of older adults. Advocacy efforts relating to funding services will focus on expanding resources needed to satisfy the demand for services. Advocacy efforts relative to other priority services will emphasize effecting policy and systems change to make these services more responsive to the needs of older persons. Program development priorities will received advocacy attention emphasizing support for research, demonstration projects, and development of innovative partnerships. Printed On: 6/18/2015 19 FY 2016 Area Agency On Aging 1-B OBJECTIVES 1. Expand access and databases to include more targeted resources for adults with disabilities (Completed) Timeline: 10/01/2013 to 09/30/2016 Activities Expand Information and Assistance database to target more services specifically for Adults with Disabilities. Share database from the Centers for Independent Living through the statewide ADRC database. Expand resource for aduls with disabilities in the myride2 mobility management database. Expected Outcome The number of options for Adults with Disabilities in the AAA 1-B information and assistance database and the myride2 database increased by more than 10% since the end of FY 2013. 2. Expand access to housing options and identify new housing options for low income older adults and adults with disabilities. Timeline: 10/01/2013 to 09/30/2016 Activities Partner with CILS to identify housing options for adults with disabilities Work with deaf housing coalition to provide support and assistance in the deaf housing project. Expected Outcome Number of housing units for AAA 1-B participants with disabilities will increase 10% from 2013 to 2016. 3. Expand myride2 geographically and to additional populations, including adults with disabilities and veterans. (Complete and Ongoing) Timeline: 10/01/2013 to 09/30/2016 Activities Continue to develop partnerships with network of organizations including ADRC's and CIL's Conduct at least 3 presentations on myride2, with at least one in veterans- or AWD-specific organizations. Expected Outcome Number of callers will increase by 10% annually; at least 50% of myride2 users will report being more able to get where they need to go as a result of the service; Veterans and AWD use of myride2 will increase by 5% annually. 4. Implement the AAA 1-B Advocacy Strategy to secure increased state, federal, and/or local support for older adult services (Completed and Ongoing) Timeline: 10/01/2013 to 09/30/2016 Activities Educate senior advocacy stakeholders about the needs and unmet needs of older adults and policy solutions, including the AAA 1-B Senior Advocacy Network, Michigan Senior Advocacy Council, Printed On: 6/18/2015 20 FY 2016 Area Agency On Aging 1-B Consumers, AAA 1-B Board Council and Staff members; produce and promote tools that support older adult advocacy efforts including monthly editions of The Advocate, the AAA 1-B Legislative Advocacy Platform, Legislative Analysis, and written Calls to Action; Engage in direct communications with elected officials about older adult issues through face to face contacts and written communications; support collaborative advocacy efforts with state and local partners, including support for Older Michiganians Day, the Senior Regional Collaborative local advocacy groups, and the Silver Key Coalition; and deliver testimony on legislative proposals affecting older adults. Expected Outcome Secure an increase in state/federal funding for OSA programs and avoiding cuts as a result of sequestration; securing positive legislative action on at least 50% of policy priorities as stated in the 2015-16 AAAA 1-B Legislative Platform C. Protect older adults from abuse and exploitation. State Goal Match: 3 NARRATIVE 3.1) Creating Confident Caregivers provides family caregivers with the tools/skills to improve conficence, knowledge and understanding of memory loss, and develop techniques to assist the person with memory loss. Participants in this program report immediate positive results and receive respite care while classes are held. Additional funding in the respite services will allow for expansion of in-home respite services and expansion of the volunteer caregiver program. 3.2) AAA 1-B has worked on and provided leadership to several local elder abuse awareness coalitions and initiatives over the past several years, including driving forward the No Excuse for Elder Abuse campaign. We continue to promote advocacy and awareness through the campaign, trainings, and efforts to improve upon local service provision. Additional funding is being allocated to Legal Services in FY 16 to support all legal assistance to older adults, but particularly to provide assistance to victims of elder abuse in the region. OBJECTIVES 1. Increase education and promote use of respite for caregivers (Completed & Ongoing) Timeline: 10/01/2013 to 09/30/2016 Activities Hold 14 CCC classes Hold at least one class targeted to the Hispanic population Reach at least 120 caregivers through CCC Recommend at least 2 AAA 1-B CCC trainers for Master Certification Expand the Volunteer Caregiver contracts to target the over 60 Medicaid eligible population Expected Outcome Utilization of respite services will increase by 10% by 9/30/16 Printed On: 6/18/2015 21 FY 2016 Area Agency On Aging 1-B 2. Identify at least 3 new strategies to increase awareness and prevention of elder abuse and exploitation (In Process) Timeline: 10/01/2013 to 09/30/2016 Activities Continue publishing quarterly e-newsletter on coalitions' activities and best practices Provide No Excuse for Elder Abuse materials to coalitions throughout the state for distribution Partner with local coalitions to provide training to select professional groups Provide additional funding to legal service providers with a portion of the funds targeted at assistance to victims of elder abuse. Expected Outcome Provider coalitions will report having a unified/regional effort towards addressing elder abuse. D. Improve the effectiveness, efficiency and quality of services provided through the Michigan Aging Network and its partners. State Goal Match: 4 NARRATIVE 4.1) A logic model planning tool was developed and implemented in 2014, eliciting standardized data among each contracted service category. In addition, in-depth study of broader individual and societal outcomes have been performed on two services, with a third service study scheduled for FY 2015. Remaining services will be studied in future years. Results of these studies have been used for advocacy purposes, such as for the Silver Key initiative. 4.2) AAA 1-B has promoted the importance of professional development and training in aging services for years through the "Aging Matters" training program, with the belief that ongoing education of professionals promotes better services for older adults. Aging Matters and the JJW Memorial Lecture are well respected programs in the region. Trainings are developed based on needs identified by AAA 1-B staff, providers, and participants in the training. Agency participation in the Michigan Health Endowment Fund training grant is providing the impetus to expand our professional and older adult direct training program. Age Sensitivity Training is a program that was revamped in FY 2015 by AAA 1-B staff, and it utilizes group discussion and sensory toolkit to increase the awareness and understand of older adults and the aging process. 4.3) In FY 2014, AAA 1-B along with AAA 1-A and 1-C joined together with the ACLU and the LGBT Older Adult coalition to increase outreach to this population via specialized training for all three AAA's call center teams, adding information to each agency's website targeted at LGBT older adults and their caregivers, developing a small media campaign and collecting data on LGBT older adult callers. AAA 1-B plans to continue with this data collection in FY 2016 in hopes of better meeting the needs of this population, and continued involvement in the LGBT Older Adult Coalition 4.4) AAA 1-B is moving forward to diversify its funding streams to continue to be able to provided needed services should federal, state or local funding decline. Contract providers will be provided technical Printed On: 6/18/2015 22 FY 2016 Area Agency On Aging 1-B assistance to locate private sector sponsorships of their programs and increase their voluntary cost-share receipts. 4.5) AAA 1-B monitors reported wait lists for contract and in-home services, and works with providers to modify or introduce innovative practices that result in low or no wait lists. In FY 2015, contract providers have increased capacity to deliver service by opening new meal sites, recruiting volunteers, and hired additional sub-contractors. 4.6) The agency is committed to data driven advocacy and policy development that is based on evidence of the cost effective approaches of aging programs and their preventive effect on negative quality of life, health outcomes, and avoidable health expenditures. OBJECTIVES 1. Track and analyze uniform outcomes for funded services in collaboration with the aging network (Completed & Ongoing) Timeline: 10/01/2013 to 09/30/2016 Activities Implement the use of a logic model/planning tool with all contractors Report annually on contractor outcomes for each services Research national data on service outcomes for comparison/benchmark Conduct at least one service specific outcome study annually, in collaboration with providers, and produce report with findings and recommendations to refine services and capture value for money outcomes; Work with providers and AAA 1-B quality manager to develop a uniform tool or best practices for collecting participant satisfaction data. Expected Outcome 1-B staff and providers will have aligned outcomes dta to utilize for program improvement, advocacy purposes and to garner additional funding 2. Implement a multi-prong strategy/approach to increase participation in a regional professional training program. (Completed and Ongoing) Timeline: 10/01/2013 to 09/30/2016 Activities Develop and publicize a training menu at least 2x/year; Track outcomes of training through use of self report pre/post evaluations; Hold the annual Judith J. Walberg Memorial Lecture; Develop culturally relevant training by offering at least 2 trainings; Develop operational procedures within the agency to support an expansion of a professional/older adult training division; Conduct at least 2 Age Sensitivity trainings to non-aging/human service organizations. Expected Outcome Over 3800 people will have been trained by 9/30/2016 Training participants will report increased awareness and knowledge via pre and post evaluations. Printed On: 6/18/2015 23 FY 2016 Area Agency On Aging 1-B 3. Increase awareness and collect information about and improve services for LGBT older adults in the 1-B region and beyond (Completed and Ongoing) Timeline: 10/01/2013 to 09/30/2016 Activities Participation in the LGBT Older Adult Coalition Work with Communications team to enhance AAA 1-B website and Resource Center with information specific to LGBT older adults Hold at least one LGBT Older Adult sensitivity training for the network Expected Outcome LGBT callers to the AAA 1-B Resource Center will report receiving high quality assistance which meet their specific needs. 4. Assist providers in diversifying and maximizing state and federal funding. (In Process) Timeline: 10/01/2013 to 09/30/2016 Activities Provide training on voluntary cost-sharing best practices. Work with providers to identify areas for utilizing group purchasing efforts. Engage private sector sponsorship of AAA 1-B-funded services. Expected Outcome AAA 1-B and at least 50% of providers will report less reliance on state and federal funds by 9/30/16 5. Explore service delivery techniques for minimizing wait lists and providing key services in a 24 hour period (In Process) Timeline: 10/01/2013 to 09/30/2016 Activities Use service priority data to determine funding allocations which minimizes wait lists; Implement strategy for creating higher efficiencies in response times for home delivered meals and in-home services. Expected Outcome Wait lists for in-home services (CLPS) will continue to be minimal to zero; Home delivered meal wait lists will remain minimal to zero; All home delivered meal providers will have implemented strategies to provide a meal within 24 hours of notification by 9/30/16. 6. Undertake basic research that reports evidence for the return on investment of home and community-based services to participants, caregivers, and payers. Timeline: 10/01/2013 to 09/30/2016 Activities Conduct analysis and produce localized reports for Region 1-B state and federal elected officials on Printed On: 6/18/2015 24 FY 2016 Area Agency On Aging 1-B demographic trends; unmet needs; service demand projections; AAA 1-B service market penetration, economic impact/cost projections and social benefits. Expected Outcome Data on aging program quality, cost effectiveness and impact will support the enactment of appropriations, policies and programs that address unmet needs of older adults, adults with disabilities, and their family caregivers. Printed On: 6/18/2015 25 FY 2016 Area Agency On Aging 1-B Advocacy Strategy AAA Response: The Area Agency on Aging 1-B (AAA 1-B) advocacy strategy will focus on issues identified as priorities under the AAA 1-B FY 2015 - 2016 Advocacy Platform, and will be modified to respond to emerging issues during the fiscal year planning period. Advocacy efforts relating to funding services will focus on expanding resources needed to satisfy the demand for services. Advocacy efforts relative other priority services will emphasize effecting policy and systems change to make these services more responsive to the needs of older persons. Program development priorities will receive advocacy attention emphasizing support for research, demonstration projects, and development of innovative partnerships. The AAA 1-B advocacy priorities and objectives are determined by actions of the AAA 1-B Advisory Council and Board of Directors. The Advisory Council establishes advocacy direction through the development of recommendations by its ad hoc study committees, or reviews issues at Council meetings, and recommends positions to the Board of Directors. In addition, advocacy priorities will be influenced by the platform for Older Michiganians Day 2016. Advocacy issue identification will also stem from the AAA 1-B Consumer Advisory Team, input from our collaborative partners, and in response to legislative or regulatory activity at the federal, state, or local levels. A specific emphasis will be placed on advocating for systems change, policies, and resources that will foster the rebalancing of Michigan’s Medicaid long term care services system with a greater emphasis on development and access to community-based options. A priority strategy will be to continue providing leadership to the Silver Key Coalition for achieving its goal of making Michigan a no wait state by increasing allocations of state funds for in-home services funded through the Michigan Office of Services to the Aging. All advocacy activities are undertaken with special consideration given to the needs of targeted populations to assure that policies and programs are responsive to the needs of vulnerable, socially, and economically disadvantaged older persons. The AAA 1-B strives to provide leadership on advocacy issues within Region 1-B; directly influence decision makers through the provision of information and analysis of older adult needs; and facilitate the direct involvement of older adults in advocacy on their own behalf. The AAA 1-B Advocacy Blueprint describes the following activities that the AAA 1-B, through the efforts of senior advocates, Board and Council volunteer leadership, staff, and other interested parties, will undertake to fulfill the mission to advocate for the needs of older adults: SENIOR ADVOCATES Senior Advocacy Network (SAN) The SAN is a network of individuals and organizations that are committed to following public policy issues which affect older adults, and speaking out on behalf of the needs of older persons. Members of the SAN receive informational communications on various issues from the AAA 1-B; call, write, and speak with elected officials and other key decision makers; attend public information sessions; and provide leadership in urging others to be active senior advocates. Printed On: 6/18/2015 26 FY 2016 Area Agency On Aging 1-B Michigan Senior Advocates Council (MSAC) The AAA 1-B appoints representatives to the MSAC. These representatives also sit on the AAA 1-B Advisory Council. MSAC members meet monthly in Lansing when the legislature is in session. They review introduced bills of importance to seniors, formulate positions on these bills, provide testimony before legislative committees, and regularly meet with their elected representatives to advocate on a wide range of issues. AAA 1-B Advisory Council and Board of Directors The AAA 1-B Advisory Council and Board of Directors are charged with the responsibility to aggressively advocate on behalf of older adults in their region. They accomplish this by adopting the FY 2015 - 16 Advocacy Platform, arriving at positions relative to bills introduced at the state and federal levels, commenting on proposed policies and regulations, and by providing testimony at various hearings, forums, and meetings. AAA 1-B Staff AAA 1-B staff are charged with advocating on behalf of older adults consistent with the agency’s mission, and advocacy permeates the agency. Staff at the AAA 1-B coordinate advocacy efforts, serve as “front line” advocates (i.e. care managers), and educate others about the needs and unmet needs of older adults in the region (e.g. family care givers and the aging network). ADVOCACY TOOLS The Advocate In order to educate the AAA 1-B advocates about current issues of concern, the agency produces The Advocate newsletter monthly. The Advocate is distributed electronically and as a paper copy. Through The Advocate, senior advocates can track pending and passed legislation on the local, state and federal levels, learn about upcoming advocacy events, and get tips for advocating more effectively. Legislative Analyses In addition to the two newsletters, the AAA 1-B provides analysis of legislation that is pertinent to older adults. The legislative analyses are provided to the AAA 1-B Advisory Council and Board of Directors to facilitate their decision making of whether or not to advocate for or against a particular bill. Upon approval of the Board, the appropriate persons (staff, volunteers, senior advocates) use the analysis to educate elected officials regarding the pros or cons of the bills and the potential effect on older adults. AAA 1-B Advocacy Platform The AAA 1-B has developed an advocacy platform which identifies the public policy issues that will be the focus of agency advocacy activities. This was developed in collaboration with, and support from, organizations and individuals concerned about the welfare of older adults and adults with a disability. ADVOCACY ACTIVITIES Legislative Visits Regular, face-to-face contact with elected officials and their staff is a key component of the AAA 1-B Advocacy Blueprint. The AAA 1-B plans regular visits with the legislators from Region 1-B, with the goal of Printed On: 6/18/2015 27 FY 2016 Area Agency On Aging 1-B meeting with each of the state’s legislators at least once during the year. Older Michiganians Day The statewide Older Michiganians Day offers opportunities for advocates to gather and hear about local issues of importance as well as to advocate on behalf of the statewide OMD legislative platform. Direct Testimony The AAA 1-B, in collaboration with older adults, advocates and service providers will testify before elected and appointed officials on issues of concern to older adults, as opportunities arise. Research AAA 1-B advocacy is data driven, and the agency regularly undertakes research quantify unmet needs, develop solutions, and educate decision makers about public policy issues. Printed On: 6/18/2015 28 FY 2016 Area Agency On Aging 1-B Leveraged Partnerships 1. Include, at a minimum, plans to leverage resources with organizations in the following categories: a. Commissions Councils and Departments on Aging. b. Health Care Organizations/Systems (e.g. hospitals, health plans, Federally Qualified Health Centers) c. Public Health. d. Mental Health. e. Community Action Agencies. f. Centers for Independent Living. g. Other The AAA 1-B is involved in a variety of collaborations and development activities designed to enhance our ability to fulfill our mission, identify opportunities to achieve greater efficiencies, diversify our funding, reduce wait lists, and fill the gaps resulting from the increasing population and the loss of tax dollars. Listed below are various activities we are engaged in to help ensure we are successful in meeting strategic objectives: Leveraged Partnerships Community Champions for Seniors: AAA 1-B has introduced a new program to generate additional revenue to support contracted services and other unmet needs of the agency's participants. Champions will consist of local for-profit organizations who recognize the need to support older adults in their homes and their economic and social value to the communities in which they reside. Champions may choose to support specific programs or geographic areas, or may support the agency's unmet needs fund. This innovative program is not intended to replace public funding, while such public funding is still available. It is intended to become a flexible safety net should public funding decline. Lesbian, Gay, Bisexual, Transgender (LGBT) Collaborative: LGBT older adults often have experiences of repression or discrimination, and may face unique health or quality of life issue that affect their access to services. AAA 1-B has been committed to increasing the awareness of the needs of this population and is dedicated to reaching out to the LGBT community. In FY 2014, AAA 1-B along with AAA 1-A and 1-C joined together with the ACLU and the LGBT Older Adult coalition to increase outreach to this population via specialized training for all three AAA's call center teams, adding information to each agency's website targeted at LGBT older adults and their caregivers, developing a small media campaign and collecting data on LGBT older adult callers. AAA 1-B plans to continue with this data collection in FY 16 in hopes of better meeting the needs of this population, and continued involvement in the LGBT Older Adult Coalition (www.lgbtolderadults.com) Michiganhomecareguide.com : This website was fully launched in the last quarter for 2014 through a grant from The Jewish Fund. This partnership brings together AAA 1-B, MI Choice (PAHP) participants to and private pay consumers with an unbiased source of information, including customer reviews, of home health care companies. Visitors are able to find providers, rate home care companies using a five-star system, write reviews and browse ratings and reviews posted by other people to make informed decisions when selecting a home care company. In 2015 and 2016 the AAA 1-B will focus on generating revenue to support the website through sponsorship and advertising opportunities. Regional Elder Mobility Alliance (REMA): This partnership brings together aging and transportation advocates in seven counties of southeast Michigan to address the need for expanded regional mobility/transit options. Outcomes include development and implementation of a public relations campaign designed to increase awareness among stakeholders, boomers, and key officials about the value of a regional mobility system. Specific goals going into FY 2016 include to educate and engage community to garner support for the Regional Transportation Authority (RTA) legislation, and to serve as a resource for Printed On: 6/18/2015 29 FY 2016 Area Agency On Aging 1-B the RTA. Other Local Senior Collaboratives: There are a variety of local collaboratives that work on activities designed to increase the visibility of issues impacting individuals who are older and/or live with disabilities. Outcomes include designations such as Livable Communities, stakeholder collaborations, educational events, and service efficiency. These include: Senior Resource Collaborative (Oakland, Macomb, and Wayne counties); Livingston Leadership Council; Blue Print for Aging (Washtenaw County); Blue Print for Aging (Monroe County); Commission on Aging/Senior Millage (St. Clair County). In addition, the AAA 1-B attends the county-level Human Service Collaborative meetings and several county-based elder abuse and prevention workgroups. AAA 1-B works closely with community action agencies, the three centers for independent living in our region, as well as public health and mental health professionals in a variety of ways. These agencies are represented on many of the local collaboratives, including the county level human service collaboratives. Several AAA 1-B subcontractors serve as Community Action Agencies. AAA 1-B also works with the three local centers for independent living as ADRC partners and as direct service purchase providers. AAA 1-B regularly attends the county commission meetings and receives as well as provides funding to the local councils on aging. AAA 1-B is working to further grow relationships with the mental and public health professionals. AAA 1-B has developed a strong relationship with Oakland County Public Health, as an example, by our CEO meeting quarterly with the department director and working together to streamline our senior newsletters. Oakland County's senior public health newsletter is incorporated into the AAA 1-B Access Newsletter as a means of creating efficiencies and expanding the reach of the information to seniors. American House Senior Living Communities –Family Care Coordinator program AAA1-B and AHSLC have created a care coordination model at the American House Oakland Senior Living (Pontiac) location that supports the residents’ ability to stay healthy, manage chronic conditions, and return directly home to AHSLC following an acute medical episode, including an emergency room visit, hospitalization, or skilled nursing facility stay. The model is designed to reduce the use of more expensive nursing facilities and to reduce hospital readmissions. The Family Care Coordinator, provided through AAA 1-B, works with residents to support successful transition and stabilization at AHSLC through the use of care transitions coaching and person-centered recovery plans, and coordination of home and community-based services. Business to Business Community Care Transitions Program: AAA 1-B will contract with at least 2 health care systems to provide care transitions services to people over 64 with qualifying health conditions. Interventions will use Coleman Principles of health coaching to ensure people are successfully discharged from the hospital into the community. The program will reduce avoidable hospital readmissions within 90 days of discharge. Cooperative Services Incorporated: The AAA 1-B is working together with CSI staff, and performing housing coordination residents living in this subsidized cooperative in Pontiac. The opportunity is a win-win for residents who benefit from the experience of a AAA 1-B Care Manager on-site 17.5 hours/week. The partnership also allows the AAA 1-B to expand the skill sets of our care managers in congregate settings. Myride2: This mobility management service launched in June 2012 in Oakland and Macomb counties and in FY 2013 expanded to western Wayne County and into the disability community through partnerships with The Senior Alliance, Disability Network of Wayne County and the Disability Network Oakland Macomb (a local CIL), respectively. Original partners on the project, including Suburban Mobility Authority for Regional Transportation (SMART) and Jewish Family Service (JFS), remain committed to ongoing funding and expansion of the service. Printed On: 6/18/2015 30 FY 2016 Area Agency On Aging 1-B 2. Describe the area agency’s strategy for FY 2016 for working with ADRC partners in the context of the access services system within the planning and service area. The ADRC of SEM attained fully functioning status during FY 2014 through the implementation of Options Counseling and other key services. With a shift in focus at the federal level, the ADRC of SEM is continuing to provide basic ADRC services in 2015 as the direction of the ADRC concept in Michigan is determined through a state wide ADRC Advisory Council. The AAA 1-B and the three Centers for Independent Living are committed to continuing to collaborate as organizations to further improve and enhance the lives of older adults and adults with disabilities in our six county service region. 3. Describe how the area agency can support Aging Friendly Community/Community for a Lifetime initiatives within the PSA, with the following as requested (include any past or present efforts underway). a. Community assessments, senior survey results and demographic data that can be shared with community groups to enhance aging friendly assessments. b. Information that can be provided to community groups to enhance the quality of their aging friendly community assessment in such areas as; supportive community systems, health care access, transportation, disease prevention/health promotion, safety, home repair and other relevant areas. c. Technical assistance that can be offered to community groups in developing and collaborating on aging friendly community assessments or improvements. d. Please identify the area agency staff contact regarding Aging Friendly Communities/Community for a Lifetime activities within the PSA: The AAA 1-B supports expansion of the Aging Friendly Community and Community for a Lifetime initiatives by recommending it to communities that would benefit from such an analysis, assisting communities in meeting the qualifications for certification, and supporting implementation of community enhancements that result from the process. We provide: Community assessments, senior survey results and demographic data that can be shared with community groups to enhance aging friendly assessments. Data Toolkits can be customized to a community upon request. Information that can be provided to community groups to enhance the quality of their aging friendly community assessment in such areas as; supportive community systems, health care access, transportation, disease prevention/health promotion, safety, home repair and other relevant areas. Technical assistance that can be offered to community groups in developing and collaborating on aging friendly community assessments or improvements. For the 2014 Livingston County designation, AAA 1-B provided demographic data, developed a senior survey, and facilitated workgroups to complete the application package. Similar assistance is being offered to Oakland County Executive Brooks Patterson's Business Roundtable, and in previous years, AAA 1-B has provided resources for the applications for Monroe and Washtenaw Counties. The Director of Research, Policy Development and Advocacy is the agency lead on these efforts. Printed On: 6/18/2015 31 FY 2016 Area Agency On Aging 1-B Community Focal Points Describe the rationale and method used to assess the ability to be a community focal point, including the definition of community. Explain the process by which community focal points are selected. 1. AAA DEFINITION FOR COMMUNITY: A city, village or township which is defined as a municipal civil division under state law. A religious, racial or ethnic group whose membership extends across municipal boundaries constitute a social community. 2. RATIONALE FOR DEFINITION: Each municipality is defined as a separate community because the majority of older Region 1-B residents identify most strongly with the municipal civil division in which they reside, and the municipalities are most often a primary sponsor of community focal points for the delivery of services to older adults. In addition, the nature of adjacent communities often differs significantly as one crosses municipal boundaries. However, many older adults maintain strong ties to religious, racial or ethnic organizations which preserve cultural heritage and foster a sense of community among members. Assimilation into American culture may or may not have occurred among these groups, yet there remains a primary desire to identify oneself with a cultural affiliation, as opposed to one's municipality of residence. 3. RATIONALE AND PROCESS FOR SELECTION OF THE COMMUNITY FOCALPOINTS: All organizations that serve as a community-based source of information and services for older adults shall be considered a community focal point. Senior centers, county-level aging organizations including the AAA 1-B county offices, and religious, racial or ethnic organizations function as community focal points. Focal points at a minimum serve as a point of contact for older persons to learn about or be linked to older adult resources in their community, and offer space for the facilitation of programs. The effectiveness of identified focal points varies greatly from thriving senior centers with multiple service, recreational, nutritional, and social programming, to small part-time centers and agencies that struggle financially and in attracting participants. Recognition of the variance of senior center effectiveness is reflected in the work of the AAA 1-B/Michigan Association of Senior Center Enhancement and Promotion Task Force, which has produced a series of recommendations to elevate recognition of senior centers as viable community focal points. The process for designating community focal points begins with the identification of senior centers, county-level aging organizations and religious, racial or ethnic groups that serve as focal points in each Region 1-B municipality. Public officials are provided an opportunity to review and comment on proposed Community Focal Points. Based upon comments received at the public hearing, the AAA 1-B Advisory Council and Board of Directors act to designate the community focal points. Community FOCAL POINT SERVICES KEY A. Chore Services B. Computer Classes C. Congregate Meals D. Driving Classes E. Education/Lifelong Learning F. Food Commodity Distribution G. Friendly Reassurance H. Health Screenings/Fairs I. Home Delivered Meals J. Intergenerational Activities K. Legal Assistance L. Medicare/Medicaid Assistance M. Mobile Library N. Outreach (Home Visits) O. Physical Fitness/Exercise P. Support Groups Q. Tax Filing Assistance R. Transportation S. Travel Programs T. Vision Services U. Hearing Impaired Services V. Volunteer Opportunities W. Other Provide the following information for each focal point within the PSA. List all designated community focal points with name, address, telephone number, website, and contact person. This list should also include the services offered, geographic areas served and the approximate number Printed On: 6/18/2015 32 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Clawson Senior Center 509 Fisher Ct., Clawson, MI 48017 www.cityofclawson.com (248) 583-6700 Kathy Leenhouts 1,761 City of Clawson and surrounding area B, C, E, I, J, O, Q, R, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Clinton Township Senior Adult Life Center 40730 Romeo Plank Road, Clinton Township, MI 48038 www.clintontownship-mi.gov/seniors (586) 286-9333 Matthew Makowski 122,870 Macomb County B, C, D, E, H, J, L, O, P, Q, R, S, T, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Commerce Township Richardson Senior Center 1485 Oakley Park Dr., Commerce Twp., MI 48390 www.commercetwp.com/seniors (248) 473-1830 Emily England 3,626 Commerce Twp. B, C, H, O, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Costick Center/Adults 50 and Better 28600 Eleven Mile Road, Farmington Hills, MI 48336 www.fhgov.com (248) 473-1830 Marsha Koet 20,000 Farmington Hills and City of Farmington A, B, C, D, E, F, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Council on Aging, Inc., Serving St. Clair County 600 Grand River Ave., Port Huron, MI 48060 www.thecouncilonaging.org (810) 987-8811 Laura Newsome 26,445 St. Clair County A, C, G, H, I, L, N, O, Q, R, S, V, W: Loan Closet, Information and Referral Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Dexter Senior Center 7720 Ann Arbor St., Dexter, MI 48130 www.dexterseniors.org (734) 426-7737 Katelyn Stirling Dexter, Webster Township, Scio Township Printed On: 6/18/2015 33 FY 2016 Area Agency On Aging 1-B Services Provided: B, C, E, G, H, I, J, L, M, O, P, Q, R, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Milan Seniors for Healthy Living 45 Neckel Ct., Milan, MI 48160 www.milanseniors.org (734) 508-6229 Jennifer Michalak 2,185 Greater Milan area (portions of Washtenaw and Monroe Counties) B, C, D, E, H, J, M, O, P, Q, R, S, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Milford Senior Center 1100 Atlantic St., Milford, MI 48381 www.villageofmilford.org/1/village/senior_center.asp (248) 685-9008 Nancy Hinzmann Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Mitchell Senior Center 3 First St., Yale, MI 48097 http://www.yalechamber.com/YaleSeniorCenter.html (810) 387-3720 Debra Green Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Dublin Community Senior Center 685 Union Lake Road, White Lake, MI 48386 www.whitelaketwp.com (248) 698-2394 Kathy Gordinear Services Provided: Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Milford Twp. C, H, K, O, Q, R, S, V Brockway Twp., Greenwood Twp., Kenockee, Lynn Twp. and Yale A, G, H, N, O, Q, R, S, W: Loan Closet, Prescription Drug Assistance White Lake, Commerce, Highland, Waterford, Milford, Wixom, Holly, Davisburg and West Bloomfield B, C, D, E, F, H, I, K, L, O, P, Q, R, S, U, V, W: Resource/Referral, Social/Enrichment Programs, Crafts Dundee Senior Citizen Center 284 Monroe St., Dundee, MI 48131 www.dundeeareaseniorcitizencenter.com (734) 529-2401 Bob Clark Dundee Twp., Petersburg, Summerfield Twp. C, H, I, K, O, S Printed On: 6/18/2015 34 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Edna Burton Senior Center 345 Ball St., PO Box 429, Ortonville, MI 48462 http://www.brandontownship.us/index.php/senior-center (248) 627-6447 Annette Beach Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Finnish Center Association 35200 W. 8 Mile Rd., Farmington Hills, MI 48335 www.finnishcenter.org (248) 478-6939 Lois Makee Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Fowlerville Senior Center 203 N. Collins St., Fowlerville, MI 48836 http://fowlervilleseniorcenter.com/ (517) 223-3929 Patrick Essenmacher 2,272 Cohoctah Twp., Conway Twp., Fowlerville, Handy Twp., Iosco Twp. B, C, H, N, O, P, S, U, W: Social Activities and Bread Delivery Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Fraser Senior Center 34935 Hidden Pine Dr., Fraser, MI 48026 www.ci.fraser.mi.us (586) 296-8483 Kathy Kacanowski 2,948 Fraser B, G, H, O, R, S, W: Social Activities, Reflexology and Massage Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Frenchtown Senior Citizen Center 2786 Vivian Rd., Monroe, MI 48162 http://frenchtownsenior.com/ (734) 243-6210 Barbara Mazur 4,513 Berlin Twp., Carleton, Exeter Twp., Frenchtown Twp. C, H, K, O, P, S, W: Adult Day Service, Social Activities, Fundraising Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Gerry Kulick Community Center 1201 Livernois, Ferndale, MI 48220 http://www.ferndalerecreation.org/Default.aspx?id=31 (248) 544-6767 Julie Hall Groveland Twp., Brandon Twp. C, R, V, W: Loan Closet Finnish Elders E, H, S, V, W: Social Activities Ferndale A, B, C, D, E, F, G, H, I, J, K, L, N, O, P, Q, R, S, T, U, V Printed On: 6/18/2015 35 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Gregory Area Senior Center 126 Webb, PO Box 372, Gregory, MI 48137 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Guest Community Center 16221 Fraxho Road, Roseville, MI 48066 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Hamburg Senior Center 10307 Merrill Road, Hamburg, MI 48139 www.hamburg.mi.us (810) 222-1140 Christine Hoskins Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Hartland Senior Center 9525 Highland Road, Howell, MI 48843 www.hartlandseniorcenter.org (810) 626-2135 Kim Ladd 14,000 Livingston County B, C, D, E, G, H, I, J, L, N, O, P, Q, R, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Hazel Park Senior Center 620 W. Woodward Heights Blvd., Hazel Park, MI 48030 http://hazelpark.org/senior-services (248) 546-4093 Barbara Scott Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Highland Twp. Senior Center 209 N. John St. PO Box 249, Highland, MI 48357 http://haacnews.webs.com/ (248) 887-1707 Heidi Bey (517) 851-8881 Richard Ellsworth Livingston and Washtenaw Counties C, F, G (586) 445-5597 Debra Goethals 9,146 Roseville C Hamburg, Pinckney, Brighton, Whitmore Lake and Dexter B, C, D, G, I, L, O, Q, S, U Hazel Park C, F, H, I, R, S, T, V Highland Twp. Printed On: 6/18/2015 36 FY 2016 Area Agency On Aging 1-B Services Provided: C, H, K, M, N, Q, R, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Howell Senior Center 925 W. Grand River Ave., Howell, MI 48843 www.howellrecreation.org (517) 546-0693 Catherine Skidmore 22,854 Livingston County B, C, D, E, F, G, H, I, J, K, L, O, P, Q, S, T, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Huntington Woods Parks and Recreation 26325 Scotia Road, Huntington Woods, MI 48070 www.ci.huntington-woods.mi.us (248) 541-3030 Jennifer Furlong 1,000 Huntington Woods B, C, D, E, G, H, J, K, L, O, P, Q, R, S, T, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Monroe Center for Healthy Aging 15275 South Dixie Hwy., Monroe, MI 48161 www.monroectr.org (734) 241-0404 Sandie Pierce 20,000 Monroe County B, C, D, E, F, H, J, K, L, M, O, P, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Monroe County Commission on Aging 29 Washington St., Monroe, MI 48161 www.co.monroe.mi.us (734) 240-7363 Jeff McBee 21,829 Monroe County W Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Monroe County Opportunity Program 1148 S. Telegraph, Monroe, MI 48161 http://www.monroecountyop.org/ (734) 241-2775 Stephanie Kasprzak 21,829 Monroe County A, F, N, R, W: Home Rehabilitation, Housekeeping/Personal Care, Respite, Financial Aid, Weatherization Printed On: 6/18/2015 37 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Northfield Township Senior Center 9101 Main Street, Whitmore Lake, MI 48189 www.twp-northfield.org (734) 449-2295 Tami Averill Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Northville Senior Adult Services 303 W. Main St., Northville, MI 48167 www.northvilleparksandrec.org 248-349-4140 Suzie Johnson 960 Northville A, H, O, P, Q, R, S, W: Loan Closet, Information and Referral, Social Activities Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Novi Senior Center 25075 Meadowbrook, Novi, MI 48375 http://www.cityofnovi.org (248) 347-0414 Karen Kapchonick 6,280 Novi A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Oak Park Senior Center 14300 Oak Park Blvd., Oak Park, MI 48237 www.oakpark-mi.com/Recreation/Senior_Activities.htm (248) 691-7577 Lynn Davey 3,806 Oak Park A, B, C, H, I, K, O, Q, R, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Oakland Livingston Human Service Agency - Central Office 196 Cesar E. Chavez Ave., Pontiac, MI 48343 www.olhsa.org (248) 209-2600 Marie Verheyen 5,000 Oakland and Livingston Counties A, F, L, N, V, W: Home Injury Control, Focus Hope, Resource Advocacy, Financial Assistance Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Oakland Livingston Human Service Agency - Livingston Office 2300 E. Grand River, Ste. 107, Howell, MI 48843 www.olhsa.org (517) 546-8500 Marie Verheyen Communities Surrounding Whitmore Lake B, D, E, H, M, O, Q, S, T, U, V Livingston County Printed On: 6/18/2015 38 FY 2016 Area Agency On Aging 1-B Services Provided: A, F, L, N, Q, W: Guardianship/Conservatorship, Home Rehabilitation, Loan Closet, Undesignated Temporary Financial Aid, Weatherization Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Independence Township Senior Adult Activity Center 6000 Clarkston Road, Clarkston, MI 48348 www.twp.independence.mi.us (248) 625-8231 Barbara Rollin 10,000 Clarkston, Springfield, Waterford and Oakland County A, B, C, D, E, F, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: International Institute of Metropolitan Detroit 111 E. Kirby, Detroit, MI 48202 www.iimd.org (313) 871-8600 Wojciech Zolnowski Services Provided: Polish and Eastern European Elders (Ukrainian, Romanian, Yugoslavian, Albanian) E, J Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Italian American Cultural and Community Center 43843 Romeo Plank Rd., Clinton Twp., MI 48038 www.iacsonline.com (586) 228-3030 Martin Garagiola Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Jack and Patti Salter Community Center 1545 E. Lincoln Ave., Royal Oak, MI 48067 www.ci.royal-oak.mi.us (248) 246-3180 Kim Mannaioni Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Jewish Community Center of Greater Ann Arbor 2935 Birch Hollow Dr., Ann Arbor, MI 48108 http://asoft8259.accrisoft.com/annarborjcc (734) 971-0990 Lesley Bash Italian Elders W: Social Activities Royal Oak A, B, C, D, E, F, G, H, I, K, L, N, O, P, Q, R, S, T, U, V Ann Arbor, Jewish Elders C, E, J, O, W: Social Activities Printed On: 6/18/2015 39 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Jewish Community Center of Metropolitan Detroit 15110 West Ten Mile Road, Oak Park, MI 48237 www.jccdet.org (248) 967-4030 Leslee Magidson Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Jewish Community Center of West Bloomfield 6600 W. Maple Rd., West Bloomfield, MI 48322 www.jccdet.org (248) 661-1000 Mark Lit Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Jewish Vocational Service (JVS): Brown Jewish Community Center 29699 Southfield Rd., Southfield, MI 48076 www.jvsdetroit.org (248) 559-5000 Peter Ostrow Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: LaAmistad Senior Center/Ruth Peterson Center 990 Joslyn Rd., Pontiac, MI 48340 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Lenox Township Senior Center 63975 Gratiot, Lenox, MI 48050 www.lenoxtwp.org (586) 727-2085 LuAnne Kandell Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Lighthouse of Oakland County 46152 Woodward, Pontiac, MI 48342 www.lighthouseoakland.com (248) 920-6000 John Ziraldo 7,548 Pontiac A, E, F, G, Q, R, W: Budget Counseling, Prescription Assistance Oakland County B, C, D, E, H, J, O, Q, S, V Jewish Elders B, C, D, E, F, G, H, J, O, Q, R, S, V Jewish Elders E, J, O, S, V, W: Adult Day Services, Social Activities (248) 858-2307 Pablo Moran Jr. 7,548 Pontiac C, H, Q, W: Social Activities Lenox Township, Village of New Haven and surrounding areas G, J, O Printed On: 6/18/2015 40 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Macomb County Community Services Agency 21885 Dunham Rd., Clinton Twp., MI 48036 www.macombcountymi.gov/mccsa (586) 469-6999 Katherine Benford 139,027 Macomb County A, E, F, G, H, I, J, K, L, N, P, Q, R, T, V, W, T, W: Information and Referral, Speakers Bureau, Loan Closet, Weatherization, Financial Assistance, Prescription Assistance, Counseling, Caregiver Support, Grief Support, Kinship Care, Adult Day Service, Housing Options Counseling, Emergency Cell Phone Distribution Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Macomb County Health Department 43525 Elizabeth Rd., Mt. Clemens, MI 48043 www.macombgov.org (586) 469-5510 William Ridella 200,000 Macomb County H, L, N, W: Immunizations Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Madison Heights Senior Center 29448 John R., Madison Heights, MI 48071 www.madison-heights.org/departments/senior_center (248) 545-3464 Jennifer Cowan Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Manchester Senior Citizens 324 W. Main, Manchester, MI 48158 http://vil-manchester.org (734) 428-7877 Jan Steinhauer 855 Manchester Twp., Sharon Twp. Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Oakland Livingston Human Service Agency - South Office 1956 Hilton Rd., Ferndale, MI 48220 www.olhsa.org (248) 542-5860 Marie Verheyen Madison Heights A, B, C, H, O, R, S, V, W: Information and Referral, Loan Closet Oakland County A, F, G, L, N, R, W: Housing Counseling, Personal Care/Housekeeping, Respite Care, Undesignated Temporary Financial Aid, Weatherization Printed On: 6/18/2015 41 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Older Persons' Commission 650 Letica Drive, Rochester, MI 48307 www.opcseniorcenter.org (248) 656-1403 Renee Cortright 19,551 Rochester Hills, Rochester and Charter Township of Oakland B, C, D, E, F, H, I, J, K, L, N, O, P, Q, R, S, T, U, V, W: Adult Day Service, Senior Resources, Partnership with Crittenton Hospital Nurse 5 days a week, Oakland University Partnership programs, Sports: Ice hockey, softball, volleyball, swim, etc. Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Orion Senior Center 21 East Church St., Lake Orion, MI 48362 www.orion.lib.mi.us/township/seniorcenter/senior.html (248) 693-2066 Lisa Sokol Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Owen Jax Parks and Recreation Center 8207 East Nine Mile Road, Warren, MI 48089 www.cityofwarren.org (586) 757-7480 Becky Rose Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Oxford Veterans Memorial Civic Center 28 North Washington, Oxford, MI 48371 www.oxfordtownship.org (248) 628-9056 Theresa Hric Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Pearl Wright Senior Center 21131 Garden Lane, Ferndale, MI 48220 http://www.royaloaktwp.com/seniorcenter.html (248) 542-6752 Cynthia Phillips Orion Twp. A, B, C, H, K, L, N, O, P, Q, S, W: Cell Phone Donation Program Warren C, O, W: Social Activities Oxford Twp. A, N, R, S, W: Social Activities Royal Oak Twp. H, O, R, V Printed On: 6/18/2015 42 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Pittsfield Township Senior Center 701 West Ellsworth Road, Ann Arbor, MI 48108 www.pittsfield-mi.gov (734) 822-2117 Mark Gasche 1,800 Washtenaw County and surrounding counties B, C, D, E, G, H, J, L, N, O, P, Q, R, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Pleasant Ridge Community Center 4 Ridge Rd., Pleasant Ridge, MI 48069 http://cityofpleasantridge.org (248) 542-7322 Scott Pietrczak Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Putnam Township Senior Center 131 South Howell St., Pinckney, MI 48169 www.putnamtwp.us (734) 878-1810 Beverly Smith 1,000 Livingston County B, C, E, G, H, I, J, K, L, O, Q, S, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Ray Township 64255 Wolcott Rd., PO Box 306, Ray, MI 48096 www.raytwp.org (586) 749-3358 Luanne Kandell Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Richmond Community Center 36164 Festival, Richmond, MI 48062 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Richmond Township Senior Center 75701 Memphis Ridge Road, PO Box 306, Richmond, MI 48062 Pleasant Ridge W: Social Activities Ray Twp. E, I, O, P, R, S, T, W: Information and Referral, Social Activities (586) 727-3064 Stacie VanKirk 890 Richmond C, D, E, I, O, S, W: Social Groups (586) 727-6700 Cathy Wylin 890 Richmond C, I, O, P, R, S, W: Information and Referral, Social Activities Printed On: 6/18/2015 43 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Romeo Senior Activity Center 361 Morton, Romeo, MI 48065 www.rwbparksrec.org (586) 752-9601 Debbie Webber 4,806 Ray Twp., Romeo, Washington, Bruce Twp. A, C, D, E, H, I, J, K, L, N, O, P, Q, R, S, T, U, V, W: Loan Closet, Friendly Reassurance Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Roseville Recreation Authority Senior Center 18185 Sycamore, Roseville, MI 48066 http://www.ci.roseville.mi.us/Departments/SeniorCenter.aspx (586) 777-7177 Mary Grant Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Royal Oak Senior Center 3500 Marais, Royal Oak, MI 48073 www.ci.royal-oak.mi.us (248) 246-3900 Paige Gembarski Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Saline Area Senior Center 7190 N. Maple, Saline, MI 48176 www.salineseniors.org (734) 429-9274 Rina Chemin 5,000 Saline B, D, E, H, I, J, K, L, O, P, Q, R, S, T, U, V, W: Sports Activities Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Santosh Multicultural Resource Center 4205 Woodcreek Dr., Ypsilanti, MI 48197 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Shelby Township Senior Center 51670 Van Dyke Ave., Shelby Township, MI 48316 www.shelbytwp.org (586) 739-7540 Amy Drake 10,000 Shelby Township and Utica Roseville, Eastpointe, Southern Macomb County B, C, E, G, H, I, J, L, M, O, P, Q, R, S, V Royal Oak A, B, C, E, F, H, K, L, M, N, O, P, Q, R, S, T, U, V (734) 930-1953 Chandana Sarkar South Asian Elders E Printed On: 6/18/2015 44 FY 2016 Area Agency On Aging 1-B Services Provided: B, C, G, H, I, K, L, O, P, Q, R, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: South Lyon Center for Active Adults 1000 N. Lafayette, South Lyon, MI 48178 http://www.slcs.us/Center_for_Active_Adults.html (248) 573-8175 Linda Graham 5,020 City of South Lyon, South Lyon Twp., Green Oak Twp. A, D, E, G, H, O, Q, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Southeastern Michigan Indians Assoc., Inc. 26641 Lawrence St., Center Line, MI 48015 www.semii1975.org (586) 756-1350 Euphemia Franklin 432,000 Native American Elders and Macomb, Oakland, St. Clair Counties B, C, E, G, H, J, K, L, O, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Southfield Senior Adult Center 23450 Civic Center Dr., Southfield, MI 48034 www.cityofsouthfield.com (248) 796-4650 Nicole Massina Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Springfield Township Parks and Recreation 12000 Davisburg Rd., Davisburg, MI 48350 http://www.springfield-twp.us/pr_srServices.htm (248) 634-0412 Sarah Richmond Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: St. Anne's Senior Center/Warren Community Center 6100 Arden, Warren, MI 48092 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: St. Clair Shores Senior Center 20000 Stephens St., St. Clair Shores, MI 48080 http://www.ci.saint-clair-shores.mi.us/index.aspx?nid=282 586-445-0996 Sue Fickau Southfield A, B, C, D, E, F, H, I, J, K, L, N, O, P, Q, R, S, V Clarkston, Independence Twp., Springfield Twp. I, R, W: Social Activities (586) 939-3110 Sister Mary Jane Kleindorfer Warren O, S, V, W: Social Activities Printed On: 6/18/2015 45 FY 2016 Area Agency On Aging 1-B Service Boundaries: Services Provided: City of St. Clair Shores Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Sterling Heights Senior Citizen Center 40200 Utica Rd, PO Box 8009, Sterling Heights, MI 48313 http://sterling-heights.net (586) 446-2750 Kristen Briggs 19,954 Sterling Heights A, B, C, D, E, G, H, I, J, L, O, P, Q, R, S, T, W: Social Activities, Library Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Stillwell Manor/Joseph Coach Manor 26600 Burg Rd., Warren, MI 48089 http://www.cityofwarren.org/index.php/senior-citizens-housing (586) 758-1310 Becky Rose Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Sullivan Senior Center 13613 Tuttlehill Road, Milan, MI 48161 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Addison Senior Center 1440 Rochester Road, Leonard, MI 48367 http://www.addisontwpseniorcenter.com/contact-us/ (248) 628-3388 Jeanette Brown Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Ann Arbor Community Center 625 North Main, Ann Arbor, MI 48105 http://www.annarbor-communitycenter.org/ (734) 662-3128 Yolanda Whiten Warren C, H, O, S, W: Social Activities (734) 439-1733 Sue Black 856 London Twp., Milan, Milan Twp. C, H, K, Q, S Addison Twp. C, H, V Ann Arbor G, H, N, O, Q, W: Social Activities Printed On: 6/18/2015 46 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Ann Arbor Senior Center 1320 Baldwin, Ann Arbor, MI 48104 www.a2gov.org/senior (734) 794-6250 Pam Simmons Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Arab-American and Chaldean Council 28551 Southfield Rd, Ste. 204, Lathrup Village, MI 48076 www.myacc.org (248) 559-1990 Kim Hassan or Haifa Fahkouri Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Area Agency on Aging 1-B Livingston/Washtenaw Access Center 3941 Research Park Dr., Suite B, Ann Arbor, MI 48108 www.aaa1b.com (734) 213-6704 Tina Abbate Marzolf 59,704 Livingston and Washtenaw Counties L, W: Information and Assistance, Care Management, Advocacy Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Area Agency on Aging 1-B Macomb Access Center 39090 Garfield, Suite 102, Clinton Twp., MI 48038 www.aaa1b.com (586) 226-0309 Tina Abbate Marzolf 122,870 Macomb County L, W: Information and Assistance, Care Management, Advocacy Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Birmingham NEXT 2121 Midvale Street, Birmingham, MI 48009 www.birminghamnext.org (248) 203-5270 Cris Braun 8,500 Birmingham, Villages of Beverly Hills, Bingham Farms, Franklin, Bloomfield Hills, Bloomfield Township, West Bloomfield, Troy and Southfield A, B, C, D, E, G, H, I, J, K, L, N, O, P, Q, R, S, T, V, W: Housing tours of local senior facilities, Social Opportunities, Counseling, Recreational leagues - tennis, golf, bowling. Services Provided: Ann Arbor B, D, E, G, H, J, M, O, P, Q, S, V, W: Senior Housing Awareness, Publish a TV Show, Social Activities Arab and Chaldean Elders community outreach, food pantry, job training, healthcare, substance abuse Printed On: 6/18/2015 47 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Area Agency on Aging 1-B Monroe Access Center 14930 La Plaisance, Suite 130, Monroe, MI 48161 www.aaa1b.com (734) 241-2012 Tina Abbate Marzolf 20,844 Monroe County L, W: Information and Assistance, Care Management, Advocacy Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Area Agency on Aging 1-B Oakland Office 29100 Northwestern Hwy., Suite 400, Southfield, MI 48034 www.aaa1b.com (800) 852-7795 Tina Abbate Marzolf 166,009 Oakland County L, W: Information and Assistance, Care Management, Advocacy Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Armada Twp. Senior Center 75400 N. Ave., PO Box 306, Armada, MI 48005 http://armadatwp.org/Departments/SeniorCenter.aspx (586) 784-8050 Jan Mueller Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Arthur Leslow Community Center 120 Eastchester, Monroe, MI 48161 www.monroe.lib.mi.us (734) 241-4313 Anthony Hoskins 4,063 Monroe C, E, H, O Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Ash Seniors 700 Carleton Rockwood Rd., PO Box 21, Carleton, MI 48117 http://ashtownship.org/index.html (734) 586-8063 Michele Geirmann 1,072 Ash Twp. K, V, W: Social Activities Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Association of Chinese Americans 32585 Concord Dr., Madison Heights, MI 48071 www.acadetroit.org (248) 585-9343 Shenlin Chen Armada Twp. C, E, I, O, P, R, S, W: Information and Referral, Social Activities Chinese Elders B, C, E, H, J, L, N, O, P, Q, R, S, V Printed On: 6/18/2015 48 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Auburn Hills Senior Center 1827 North Squirrel, Auburn Hills, MI 48326 www.auburnhills.org (248) 370-9353 Karen S. Adcock 2,016 City of Auburn Hills A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Bedford Senior Community Center 1653 Samaria, Temperance, MI 48182 www.bedford.k12.mi.us (734) 856-3330 Dianne Carroll 20,000 Southeastern Monroe County C, D, E, F, H, I, J, K, M, O, Q, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Berkley Parks and Recreation 2400 Robina, Berkley, MI 48072 http://www.berkleymich.org/seniors_home.shtm (248) 658-3470 Susan Thornton 1,702 City of Berkley A, B, G, I, J, L, O, Q, R, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Bloomfield Township Senior Services 4315 Andover Road, Bloomfield Township, MI 48302 www.bloomfieldtwp.org/seniors (248) 723-3500 Christine Tvaroha 20,000 Bloomfield Township B, D, E, G, H, I, L, O, P, Q, R, S, V, W: Adult Day Service Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Bowen Senior Center 52 Bagley St., Pontiac, MI 48341 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Brighton Senior Center 850 Spencer Road, Brighton, MI 48116 www.brightoncommunityed.com (810) 299-3817 Nikki Greathouse 22,854 Livingston County (248) 209-2692 Micky Howard 5,569 Pontiac B, E, O, W: Social Activities Printed On: 6/18/2015 49 FY 2016 Area Agency On Aging 1-B Services Provided: B, C, E, G, H, J, L, O, Q, R, S, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Capac Senior Center 315 W. Meier St., Capac, MI 48014 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Catholic Social Services of Washtenaw/Blueprint for Aging 4925 Packard Rd., Ann Arbor, MI 48108 www.csswashtenaw.org or www.blueprintforaging.org (734) 971-9781 Lawrence Voight 35,478 Washtenaw County L, P, Q, V, W: Respite, Information and Referral Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Chaldean American Ladies of Charity 32000 Northwestern Hwy., Suite 150, Farmington Hills, MI 48334 www.CALConline.org (248) 538-8300 Sonia Alton Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Chaldean Federation of America 29850 Northwestern Hwy., Suite 250, Farmington Hills, MI 48034 www.chaldeanfederation.org (248) 996-8384 Joseph T. Kassab Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Charter Twp. of Chesterfield Senior Center 47275 Sugarbush, Chesterfield Twp., MI 48047 www.chesterfieldtwp.org (586) 949-0400 Carol Rose 4,334 Chesterfield Twp., New Baltimore H, J, O, R, S, V (810) 395-7889 Jan Hathcock 1,642 Berlin Twp., Capac, Emmett Twp., Mussey Twp., Riley Twp. A, G, H, O, N, Q, R, S, W: Information and Referral, Prescription Drug Assistance Oakland and Macomb Counties E, F, G, H, J, K, N, O, P, R, W: Recreational Activities, Field Trips, Holiday Parties/Meals, Arts and Crafts Chaldean Elders G, J, K, V, W: Refugee Assistance Printed On: 6/18/2015 50 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Chelsea Senior Citizen Activity Center 512 E. Washington St., Chelsea, MI 48118 www.chelseaseniors.org (734) 475-9242 Trihn Pifer Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Cherry Beach Senior Center 7232 S. River Rd., Marine City, MI 48039 Services Provided: Chelsea, Sylvan Twp., Lima Twp., Lyndon Twp. C, D, E, F, G, H, I, J, L, O, P, Q, S, V (810) 765-3523 Debbie Heraty 9,406 Algonac, Casco Twp., China Twp., Clay Twp., Columbus Twp., Cottrellville Twp., East China, Ira Twp., Marine City, St. Clair, St. Clair Twp. A, B, C, D, E, G, H, I, J, K, L, N, O, P, Q, R, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Taekeuk Village 3712 Williams, Wayne, MI 48184 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Troy Community Center 3179 Livernois, Troy, MI, 48083 www.troymi.gov (248) 524-3484 Carla Vaughan 20,000 Greater Troy Area B, C, D, E, F, H, I, J, K, L, O, P, Q, R, S, V, W: Home Repair Program, Hospital Loan Closet, Gardening, Sports, Card Games Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Tucker Senior Center 26980 Ballard, Harrison Twp., MI 48045 http://www.harrison-township.org/resources/senior_center/index.php (586) 466-1498 Muriel Joseph (734) 729-7920 Eun Jong Korean Elders W: Social Activities Harrison Twp. B, C, G, P, Q, R, W: Soc. Activities Printed On: 6/18/2015 51 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Turner Senior Resource Center 2401 Plymouth Rd., Ste. C, Ann Arbor, MI 48105 http://www.med.umich.edu/geriatrics/community/turner.htm (734) 998-9353 Rachel Dewees Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Washington Life Center 7232 S. River Rd., Marine City, MI 48039 Services Provided: Ann Arbor B, C, D, E, G, H, L, O, P, Q, S, V (810) 765-3523 Debbie Heraty 9,406 Algonac, Casco Twp., China Twp., Clay Twp., Columbus Twp., Cottrellville Twp., East China, Ira Twp., Marine City, St. Clair, St. Clair Twp. A, B, C, D, E, G, H, I, J, K, L, N, O, P, Q, R, S, T, U, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Washington Senior Activity Center 57880 Van Dyke, Washington, MI 48094 http://www.rwbparksrec.org/Default.aspx?id=13 (586) 786-0131 Sandy Keown Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Water Tower Park Center 11345 Harold Drive, Luna Pier, MI 48157 Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Waterford Senior Center 3621 Pontiac Lake Rd., Waterford, MI 48328 www.waterford.k12.mi.us/seniorcenter (248) 682-6134 Thomas Wiseman Washington Twp. A, B, C, G, H, K, N, O, Q, R, W: Loan Closet (734) 848-8700 Wendy Colter Erie Twp., LaSalle Twp., Luna Pier C, K, O, W: Social Activities Waterford Twp. C, F, G, H, I, K, N, P, Q, S, U, V, W: Loan Closet Printed On: 6/18/2015 52 FY 2016 Area Agency On Aging 1-B Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: West Bloomfield Recreation Activities Center 4640 Walnut Lake Road, West Bloomfield, MI 48322 www.westbloomfieldparks.org (248) 451-1900 Dennis M. Troshak 13,000 West Bloomfield Township B, D, E, G, H, O, P, Q, R, S, V Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Wixom Senior Citizen's Center 49045 Pontiac Trail Wixom, MI 48393 http://www.ci.wixom.mi.us/index.aspx?NID=868 (248) 624-4557 Judy Klein Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Ypsilanti Senior Citizen Center 1015 N. Congress, Ypsilanti, MI 48197 http://ypsiseniorcenter.org/ (734) 483-5014 Monica Prince 1,999 Washtenaw County C, E, H, J, M, O, W: Recreation and Enrichment Activities Name: Address: Website: Telephone Number: Contact Person: No. of persons within boundary: Service Boundaries: Services Provided: Ypsilanti Township Recreation Center 2025 East Clark Rd., Ypsilanti, MI 48198 http://ytown.org/government/township-departments/recreation (734) 544-3800 Deborah Aue 6,124 Ypsilanti Twp., Superior Twp. B, C, D, E, F, G, H, J, L, M, O, P, Q, R, S, T, U, V, W: Social Activities Wixom B, D, E, H, J, O, Q, R, S, V Printed On: 6/18/2015 53 FY 2016 Area Agency On Aging 1-B Other Grants and Initiatives 1. Describe other grants and/or initiatives the area agency is participating in with OSA and other partners. Michigan Health Endowment Fund Grant The Michigan Area Agencies on Aging Association received a $5 million grant from the Michigan Health Endowment Fund to expand delivery of two wellness training programs and awarded AAA 1-B over $900,000 to train 1,944 older adults over a two-year period. These programs are nationally recognized: A Matter of Balance falls prevention and Diabetes PATH (Personal Action Toward Health). Also stipulated in the grant is the recruitment of 17 master trainers and 190 workshop leaders. The Strategic division is leading this project and has hired grant-funded staff to recruit leaders, deliver leader trainings, locate training sites, and market the programs. In addition to marketing these programs to older adults in the community through senior and community centers, we will also pursue relationships with health care providers (hospitals, ACOs, physicians groups) to test the potential for profitability and establish AAA 1-B as the “go-to” organization for older adult wellness programming. Medicare/Medicaid Assistance Program (MMAP) AAA 1-B is committed to meeting the required performance measures for the MMAP program as determined by MMAP Inc., and Centers for Medicare and Medicaid Services. In FY 2016, the AAA 1-B will attain a minimum 31,773 contacts with Medicare beneficiaries, reach 38,825 individuals through presentations and events and will meet the required performance measures overall and in each county as determined by MMAP inc. In addition, the AAA 1-B will meet established contacts with low income Medicare beneficiaries, disabled beneficiaries and dual eligible beneficiaries with a mental disability. Medicare fraud prevention activities are an integral part of MMAP. The AAA 1-B will continue to provide, at minimum, of 140 presentations on Medicare fraud during FY 2016 and will assist 124 beneficiaries with reporting fraud and abuse. AAA 1- B will continue to place special emphasis on reaching vulnerable and hard-to-reach populations, including low-income Medicare beneficiaries and minority populations. In FY 2013 and 2014, the AAA 1-B strengthened partnerships with subsidized housing communities and congregate meal sites, providing presentations and on-site counseling. AAA 1-B will continue to cultivate partnerships with community organizations serving targeted populations, including with subsidized housing communities and congregate meal sites. In FY 2015, the AAA 1-B began building relationships with organizations who serve low-income and minority groups. In FY 2016, the AAA 1-B will strengthen those relationships by targeting our volunteer recruiting efforts on persons who speak another language or are otherwise embedded in a community. A similar strategy will be used in cultivating partnerships with community organizations serving targeted populations. In FY 2014 & 15, the AAA 1-B began having Low-Income Subsidy Assistance Days, devoted to screening and enrolling Medicare beneficiaries in the Low-Income Subsidy program which helps defray prescription drug costs. In FY 2016, the AAA 1-B will strengthen the scope of the Low-Income Subsidy Assistance Days using partnerships and Census data to increase the number of low-income Medicare beneficiaries served. 2. Describe how these grants and other initiatives will improve the quality of life of older adults within the PSA. See #1. The MHEF and the MMAP program both have significant proven effects on the overall health and Printed On: 6/18/2015 54 FY 2016 Area Agency On Aging 1-B well being of older adults participating in these initiatives. 3. Describe how these grants and other initiatives reinforce the area agency’s planned program development efforts for FY 2016. MHEF and MMAP both align with our share state goal to "Work to improve the health and nutrition of older adults." Objective 1.2 is "expand evidence based programs...." which is directly affected by the success of the MHEF initiative. MMAP education and counseling sessions also provide a significant opportunity to promote the evidence based health and wellness program to seniors. Printed On: 6/18/2015 55 FY 2016 Area Agency On Aging 1-B Appendices Printed On: 6/18/2015 56 FY 2016 Area Agency On Aging 1-B APPENDIX A Board of Directors Membership Asian/Pacific Islander African American Native American/ Alaskan Hispanic Origin Persons with Disabilities Female Total Membership Membership Demographics 1 2 0 0 2 8 20 Aged 60 and Over 0 1 0 0 2 4 6 Board Member Name Geographic Area Affiliation Elected Official Appointed Community Representative Dr. Betty Chu Regional Healthcare/Medical Yes Andy Hetzel Regional Public Relations Yes Amin Irving Regional Corporations/Foundatio ns Yes Dr. Peter Lichtenberg Regional Gerontology/Education Yes Robert McMahon Regional Regional Planning Yes Mark Rottermond Regional Finance Yes Jamie Verdi Regional Legal Yes Karen Wintringham Regional Healthcare/Health Insurance Yes Gary Childs Livingston County Commissioner Yes Bob Smith Macomb County Commissioner Yes Jason Turner Monroe County Commissioner Yes Helaine Zack Oakland County Commissioner Yes Ruth Ann Jamnick Washtenaw County Commissioner Yes Karl Tomion St. Clair County Commissioner Yes Walter Ernst Livingston Older Adult Rep Yes Sandra Hann Macomb Older Adult Rep Yes Printed On: 6/18/2015 57 FY 2016 Area Agency On Aging 1-B Barbara Turner Monroe Older Adult Rep Yes Jan Dolan Oakland Older Adult Rep Yes Tom Miree Washtenaw Older Adult Rep Yes Vurn Bartley, Jr. St. Clair Older Adult Rep Yes Printed On: 6/18/2015 58 FY 2016 Area Agency On Aging 1-B APPENDIX B Advisory Board Membership Asian/ Pacific Islander African American Native American/ Alaskan Hispanic Origin Persons with Disabilities Female Total Membership Membership Demographics 0 3 0 1 4 10 18 Aged 60 and Over 0 1 0 0 3 6 10 Board Member Name Geographic Area Affiliation Sue Ann Sweeney Regional Madonna University Kellie Boyd Regional Travis Kelly Regional Disability Network Oakland Macomb All Valley Home Care Scott Turske Regional Catherine Martin Regional Andrea Plevek Washtenaw Susan Erspamer Oakland Blanca Mares Oakland Mark Swanson Livingston Washtenaw County Office of Economic Development/Title III Nutrition Provider Alzheimer's Association/Title III Social Services Provider Centro Multicultural La Familia Older Adult Rep Dan Sier Macomb Older Adult Rep SaraMarie Watson Macomb Older Adult Rep Theresa Monsour Macomb Older Adult Rep Tom Zaremba Macomb Older Adult Rep Floreine Mentel Monroe Older Adult Rep Dennis K Griffin Oakland Older Adult Rep Steve Faine Oakland Older Adult Rep Gloria Edwards Washtenaw Older Adult Rep Printed On: 6/18/2015 Michigan Peer Review Organization UAW Retirees 59 FY 2016 Area Agency On Aging 1-B Vacant St. Clair Older Adult Rep Vacant Oakland Older Adult Rep Vacant Livingston Older Adult Rep Vacant Regional Printed On: 6/18/2015 60 FY 2016 AREA PLAN GRANT BUDGET Agency: Area Agency on Aging 1-B PSA: FUND SOURCE 1. Federal Title III-B Services 2. Fed. Title III-C1 (Congregate) 3. State Congregate Nutrition 4. Federal Title III-C2 (HDM) 5. State Home Delivered Meals 8. Fed. Title III-D (Prev. Health) 9. Federal Title III-E (NFCSP) 10. Federal Title VII-A 10. Federal Title VII-EAP 11. State Access 12. State In-Home 13. State Alternative Care 14. State Care Management 16. St. ANS & St. NHO 17. Local Match a. Cash b. In-Kind 18. State Respite Care (Escheat) 19. MATF & St. CG Support 20. TCM/Medicaid & CMP 21. NSIP 22. Program Income TOTAL: Budget Period: 1-B Date: SERVICES SUMMARY SUPPORTIVE NUTRITION SERVICES SERVICES 2,321,190 2,842,792 58,627 1,455,131 160,895 973,413 2,573,371 17,012 39,907 174,996 1,370,468 689,549 863,653 345,923 06/17/15 TOTAL 2,321,190 2,842,792 58,627 1,455,131 17,012 39,907 174,996 1,370,468 689,549 863,653 345,923 778,837 11,091,131 766,921 1,469,641 2,304,901 11,471,384 09/30/16 1 ADMINISTRATION Local Cash 861,491 59,000 Federal Administration State Administration MATF & St. CG Support Administration Other Total: 2,573,371 160,895 973,413 to Rev. No.: Revenues Total 999,051 78,560 150,208 72,518 1,221,777 59,000 FTEs 1. Salaries/Wages 2. Fringe Benefits 3. Office Operations 17.00 723,607 245,924 252,246 1,221,777 Total: Cash Match Detail 833,416 2,053,332 331,956 903,505 1,469,641 3,083,738 22,562,515 Interest Income County match Total: In-Kind Match Detail Amount Source 23,000 Board/Advisory Council 36,000 Caregivers 59,000 Total: Title Amount 8,408 70,152 78,560 I certify that I am authorized to sign on behalf of the Area Agency on Aging. This budget represents necessary costs for implementation of the Area Plan. Adequate documentation and records will be maintained to support required program expenditures. Signature Page 1of 3 Local In-Kind 78,560 150,208 72,518 1,084,217 Rev. 04/2015 Expenditures Source 833,416 1,286,411 331,956 903,505 - 10/01/15 Date FY 2016 AREA AGENCY GRANT FUNDS - SUPPORT SERVICES DETAIL Budget Period: Agency: Area Agency on Aging 1-B PSA: SERVICE CATEGORY 1. Access a. Care Management b. Case Coord/supp c. Disaster Advocacy d. Information & Assis e. Outreach f. Transportation 2. In-Home a. Chore b. Home Care Assis c. Home Injury Cntrl d. Homemaking e. Home Health Aide f. Medication Mgt g. Personal Care h. Assistive Device&Tech i. Respite Care j. Friendly Reassure 3. Legal Assistance 1-B 10/01/15 Date: Title III-B Title III-D Title III - E Title VII State Access State In-Home St. Alt. Care State Care Mgmt St. ANS St. NHO to 06/17/15 St. Respite MATF & (Escheat) St. CG Sup. 09/30/16 Rev. No.: TCM-Medicaid CMP Fund - Rev. 04/2015 1 Program Income page 2 of 3 Cash Match In-Kind Match TOTAL 68,022 25,000 84,170 431,825 - 10,024 10,000 160,009 789,050 418,022 162,000 84,170 431,828 - 15,000 10,000 253,850 1,374,870 - - - 65,000 160,000 3,067 28,000 1,000 20,000 51,008 328,075 239,569 151,305 6,100 107,885 13,171 21,000 244,888 7,133 495,248 - - 83,621 - - - - 52,721 802,468 - - 10,326 51,630 77,420 67,970 75,542 716,180 - - - 8,860 12,673 10,532 115,686 - - - - - - - - - - - - - - - - 10,000 - - - - - 2,500 12,500 - - - - - - - 20,000 - 35,000 175,000 43,527 15,000 92,300 534,657 - - - 9,200 54,957 11,190 47,114 - 72,886 - - - 9,400 100,000 - - 117,982 156,448 205,386 - 280,733 4. Community Services a. Adult Day Care b. Dementia ADC c. Disease Prevent d. Health Screening e. Assist to Deaf f. Home Repair g. LTC Ombudsman h. Sr Ctr Operations i. Sr Ctr Staffing j. Vision Services k. Elder Abuse Prevnt l. Counseling m. Creat.Conf.CG® CCC n. Caregiver Supplmt o. Kinship Support q. Caregiver E,S,T 5. Program Develop 6. Region Specific CLPS 20,000 - - - - - - 10,674 - 35,910 - 130,895 667,406 - 45,408 5,000 25,000 424,548 109,853 68,152 1,316,543 12,656 13,150 23,500 180,201 - - - - 7,719 3,833 57,328 368 - - 27,019 17,012 73,035 100 - - - 12,761 17,086 147,013 - - - - - - - - - 5,000 - - 1,250 6,250 50,279 - 39,907 - 30,000 8,432 1,640 - - - - - - - 2,500 5,000 37,500 - - - 25,000 300 418 454,715 123,895 - - 419,708 1,197,582 678,875 - 178,064 - - - 2,778 - 28,196 - - - 2,000 111,681 568,396 375,738 294,291 3,421,058 149,316 - - 3,589 b. - - - - - - - - - - - - - c. - - - - - - - - - - - - - d. - e. - 7. CLP/ADRC Services 8. MATF & St CG Sup Adm SUPPRT SERV TOTAL - - - - - - - - 72,518 2,321,190 160,895 973,413 56,919 174,996 1,370,468 689,549 863,653 345,923 331,956 903,505 72,518 - 778,837 833,416 1,286,411 11,091,131 FY 2016 NUTRITION / OMBUDSMAN / RESPITE / KINSHIP - PROGRAM BUDGET DETAIL Rev. 04/2015 Agency: Area Agency on Aging 1-B PSA: 1-B Budget Period: 10/01/15 Date: 06/17/15 to 9/30/16 Rev. Number 1 page 3 of 3 FY 2016 AREA PLAN GRANT BUDGET - TITLE III-C NUTRITION SERVICES DETAIL SERVICE CATEGORY Title III C-1 Title III C-2 State State HDM NSIP Congregate Program Cash In-Kind Income Match Match TOTAL Nutrition Services 1. Congregate Meals 2,797,792 2. Home Delivered Meals 58,627 1,435,131 2,573,371 196,377 414,550 - 138,681 3,606,027 1,273,264 1,890,351 - 621,018 7,793,135 3. Nutrition Counseling - - - - - - - 4. Nutrition Education - - - - - - - - 45,000 20,000 - - 7,222 72,222 2,842,792 1,455,131 - 766,921 11,471,384 5. AAA RD/Nutritionist* Nutrition Services Total 58,627 2,573,371 1,469,641 2,304,901 - *Registered Dietitian, Nutritionist or individual with comparable certification, as approved by OSA. FY 2016 AREA PLAN GRANT BUDGET-TITLE VII LTC OMBUDSMAN DETAIL SERVICE CATEGORY Title III-B Title VII-A Title VII-EAP State NHO CMP Fund Program Cash In-Kind Income Match Match TOTAL LTC Ombudsman Services 1. LTC Ombudsman 27,019 17,012 73,035 2. Elder Abuse Prevention - 3. Region Specific - - - - 27,019 17,012 39,907 73,035 LTC Ombudsman Ser. Total - 39,907 100 12,761 17,086 147,013 300 8,432 1,640 50,279 - - - 21,193 18,726 - 400 197,292 FY 2016 AREA PLAN GRANT BUDGET- RESPITE SERVICE DETAIL SERVICES PROVIDED AS A Title III-B Title III-E State Alt Care FORM OF RESPITE CARE 1. Chore State State In-Home Escheats Program Cash/In-Kind Trust Fund Income Match TOTAL - - - - - - - 2. Homemaking - - - - - - - - 3. Home Care Assistance - - - - - - - - - 4. Home Health Aide - - - - - - - - - 5. Meal Preparation/HDM - - - - - - - - - 6. Personal Care - - - - - - - - - - - - - - - - Respite Service Total 495,248 Merit Award 495,248 495,248 - 495,248 FY 2016 AREA PLAN GRANT BUDGET-TITLE E- KINSHIP SERVICES DETAIL SERVICE CATEGORY Title III-B Title III-E Program Cash In-Kind Income Match Match TOTAL Kinship Ser. Amounts Only 1. Caregiver Sup. Services - - 2. Kinship Support Services - 25,000 3. Caregiver E,S,T - - 4. - - - 25,000 Kinship Services Total - - - - 2,778 - 28,196 - - - - - - - - 2,778 - 28,196 418 418 Planned Services Summary Page for FY 2016 Budgeted Percent PSA: 1-B Method of Provision of the Service Funds Total Purchased Contract Direct ACCESS SERVICES Care Management Case Coordination & Support Disaster Advocacy & Outreach Program Information & Assistance Outreach Transportation $ $ $ $ $ $ 789,050 1,374,870 328,075 802,468 51,630 3.50% 6.09% 0.00% 1.45% 3.56% 0.23% x x $ $ $ $ $ $ $ $ $ $ $ 716,180 115,686 7,793,135 12,500 175,000 534,657 - 3.17% 0.00% 0.51% 0.00% 34.54% 0.00% 0.06% 0.00% 0.78% 2.37% 0.00% $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 25,000 1,316,543 3,606,027 180,201 57,328 280,733 147,013 6,250 50,279 37,500 28,196 72,222 568,396 0.11% 5.84% 15.98% 0.00% 0.00% 0.80% 0.00% 0.25% 0.00% 1.24% 0.65% 0.00% 0.00% 0.03% 0.22% 0.00% 0.17% 0.00% 0.12% 0.00% 0.32% 2.52% x $ $ $ $ $ $ $ 3,421,058 72,518 15.16% 0.00% 0.00% 0.00% 0.00% 0.00% 0.32% 100.00% x x x x x IN-HOME SERVICES Chore Home Care Assistance Home Injury Control Homemaking Home Delivered Meals Home Health Aide Medication Management Personal Care Personal Emergency Response System Respite Care Friendly Reassurance COMMUNITY SERVICES Adult Day Services Dementia Adult Day Care Congregate Meals Nutrition Counseling Nutrition Education Disease Prevention/Health Promotion Health Screening Assistance to the Hearing Impaired & Deaf Home Repair Legal Assistance Long Term Care Ombudsman/Advocacy Senior Center Operations Senior Center Staffing Vision Services Programs for Prevention of Elder Abuse, Counseling Services Creating Confident Caregivers® (CCC) Caregiver Supplemental Services Kinship Support Services Caregiver Education, Support, & Training AAA RD/Nutritionist PROGRAM DEVELOPMENT REGION-SPECIFIC CLPS b. c. d. e. CLP/ADRC SERVICES MATF ADMINSTRATION TOTAL PERCENT TOTAL FUNDING $ 22,562,515 x x x x x x x x x x x x x x x x x x x x x 0.00% 0.00% x 0.00% $0 $0 $1 Note: Rounding variances may occur between the Budgeted Funds column total and the Total Funding under the Method of Provision columns. Rounding variances of + or (-) $1 are not considered material. * Part-time position ** Temporary grant funded position *** Part-time, temporary, grant funded position * Part-time position ** Temporary grant funded position *** Part-time, temporary, grant funded position Revised 6/6/13 AAA 1-B Services Priority Ranking Fiscal Years 2014-16 Highest Priority Lower Priority Priority Rating 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Service Home Delivered Meals Personal Care In-Home Respite Care Management Information & Assistance Homemaking Elder Abuse Prevention Home Injury Control Evidence Based Disease Prevention Adult Day Health Service Chore Services Medication Management Out-of-Home Respite Legal Services Volunteer Services Congregate Meals Hearing Services Long Term Care Ombudsman Public Education Health Benefits Education Assistive Devices (PERS) Grandparents Raising Grandchildren Resource Advocacy Vision Services Average Priority Rank 3.20 4.60 7.00 8.80 9.00 11.20 12.20 13.20 13.40 14.00 14.00 14.20 14.80 15.60 16.20 17.80 19.60 19.60 19.60 20.20 21.00 21.40 23.20 24.60 Priorities developed in March 2013 based on 6 weighted data sources: 1. 2013 Older Adult surveys from 5 Community Forums 2. 2013 Survey of Service Providers & Advocates 3. 2012 AAA 1-B Call Center Statistics 4. 2011 National Service Demand data (source: National Association of States United for Aging & Disabilities) 5. 2009 Regional Service Collaborative Focus Groups 6. 2013 Older Michiganians Day (OMD) – Healthy Aging Healthy Michigan Platform The Area Agency on Aging 1-B, established in 1974, is a non-profit 501(c)3 agency responsible for services to more than 540,000 persons age 60 and older residing in Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties For more information on these services, visit www.aaa1b.com or call 800-852-7795