Wishing you Happiness, this Holiday Season... and a bright

December 2013
As 2013 draws to a close, we wanted to take a moment to extend a sincere thank you for a great year, and to send holiday wishes
from us. Without Members like you, the Association would not be what it is today: growing and exciting! We look forward to what
2014 brings, with an inside scoop of 2014 PSAI goals, new adventures planned, and fun to be had by all!
Wishing you
Happiness,
this
Holiday Season...
and a bright,
prosperous
New Year!
Best wishes,
Kathy & Stacy
INSIDE THIS ISSUE
Page 2
Page 3
Meet the President What’s New, Nashville?
Page 5
Page 7
Page 8
Page 9
“No Flush Zone”
Education Initiative
2014 International
Focus
Myrtle Beach Recap
September 2013 | Page 1
Meet the President
Ron Crosier
by Stacy Connolly
On Thursday, November 7, the gavel was handed from PSAI
President Jeff Wigley to Vice President Ron Crosier at the
General Session during the Myrtle Beach Convention and
Trade Show to assume all Presidential duties and
responsibilities of the PSAI, for the next seventeen months. I
thought this would be the perfect opportunity to introduce
him to new members of the association, as well as gather
some little known facts for those who have known him over
the past years. Here are some of the questions that my
inquiring mind wanted to know!
SC: Ron, can you tell me a little bit about your history with
Crosiers and how that came to be in West Virginia?
RC: I bought the company from my parents in 1995 after
working for 10 years as an Engineer. It’s been a family owned
business for two generations and more than 46 years.
SC: What prompted you to be a part of the PSAI, and now
take on such a huge role?
RC: I want to serve as a way of supporting an organization
that has been instrumental in the success that I’ve had in the
portable restroom business.
SC: That’s pretty cool to give back. What would you say is
one of the most interesting PSAI events that you’ve attended
thus far?
RC: Well, I’d have to say that was when we were in Kansas
City and incoming President Ray Luden, Sr. insisted I not only
accompany his group to dinner but also sit down with him at
the table. It was there that I first realized what collective
wisdom was to be garnered from this association. While I’ll
never be in league with many of the industry icons, I want to
pay anything I’ve learned forward and help improve the
industry in some small way.
SC: I like hearing about the past. That sounds like quite the
experience. What are you looking forward to in the future?
RC: I’m looking forward to seeing the PSAI become what its
mission requires as we move forward, and I will hire a great
director to head the organization.
SC: I think you’ll attain that goal. Now, tell me quickly, what
are some things you do outside of work?
RC: Outside of work, I run, bicycle, and scull when I get the
chance. I also hike and fish occasionally.
SC: Thanks Ron, for chatting with me!
“Ron Crosier is an outstanding and dedicated leader
that will do an amazing job as President of the PSAI.
Professionally, he is effective, dedicated, and
determined. Personally, I consider him to be a part of
the family.” Immediate Past President, Jeff Wigley
September 2013 | Page 2
What’s New, Nashville?
Frequently Asked Questions about the Convention &
Trade Show in Nashville
Q. When is the Convention & Trade Show in 2014?
A. March 19 – 23, 2014
Q. Where will it be located?
A. Gaylord Opryland Resort and Convention Center.
This exclusive resort and hotel used to be home to the
Pumper Show, and the PSAI is thrilled to bring our show
to this centralized location in 2014.
Q. Why did you move the show from fall to spring?
A. Moving the show was a direct request from PSAI
Suppliers. We were happy to oblige! Why? More
Operators purchase equipment and supplies in the
spring, making it a much more relevant time for a trade
show. We’ve moved Nuts & Bolts Educational
Workshop to the fall, so there are still two shows on
opposite ends of the calendar for Operators and
Suppliers to network together in person.
Q. As a Supplier, I do I register to reserve a booth or
truck/trailer space on the trade show floor?
A. Registrations are open to all PSAI Suppliers in good
standing! Check out www.psai.org/events-nashville/
where we will be continually updating information. As
this newsletter goes to press, we have a map of the
show floor indicating which booths are open or already
reserved. As always, call the office to get the fastest
service in booking your booth, and all Suppliers were
emailed forms, so have those ready to go as well.
Q. What are the costs for booths and truck/trailer
spaces?
A. If you are a Silver or Bronze Supplier, you may
purchase spaces the same as before – a la carte
purchase. The price is the same: $1,170 each. If you are
Platinum or Gold, there are economies in the benefits
received in bulk through these membership levels. See
this chart for all the details: Tiered Membership Benefits
Q. Will the Convention Catalog also be online?
A. Absolutely, the entire publication will be online, so if
you are Supplier submitting an ad, be sure to embed
links to your website into the final high-res PDF artwork.
This will drive Operators directly to your website.
Q. When will Operators and Suppliers be able to
register attendees?
A. We will open up registration for attendees and
events this week. Hotel arrangements can be booked
immediately: Hotel Reservations with PSAI discounted
rate
Q. What events and entertainment are planned?
A. We have a lot in motion that will make the show
really fun!
• March 19: Studio B and they Country Music Hall
of Fame: $50 per person. Limited to 80 people,
so be sure to sign up quickly once registration
opens.
• Entertainment: Jimmy Wayne - country music
motivational speaker with many #1 charttopping hits will be the Keynote Speaker on
Thursday, March 20.
• Friday night's dinner on March 21 will be at the
Wild Horse Saloon. $80 per person. FUN!
Q. What else do we need to know?
A. Simply that we welcome all industry professionals!
This is the only convention & trade show solely
dedicated to the portable restroom industry. If you are a
Supplier, please invite all of your customers to the show
to meet and network with other industry professionals.
For more information, you can always check the website
for registration and more! www.psai.org/eventsNashville/
Q. Is there a Convention Catalog this year?
A. Of course! And this year, we will be mailing it to the
industry in January 2014, so if you are Supplier and
would like to participate, the cost is $795 per page for
Silver and Bronze members. Platinum members get two
pages free, and Gold members get one page free.
For more information, click here: Convention Catalog
Information
(Round table discussions took place at Myrtle Beach, SC)
September 2013 | Page 3
PSAI CONVENTION &
TRADE SHOW
NASHVILLE,
TENNESSEE, U.S.A
SCHEDULE OF EVENTS
DATE / TIME
EVENT
DESCRIPTION
Early Registration
Register and pick up your badges and tickets
Registration Desk Open
Tour 1: Studio B and Music Hall of Fame
Tour 2: Studio B and Music Hall of Fame
Truck move in
Board of Directors Meeting
Register and pick up your badges and tickets
Tour of world-famous music studio (Tickets $50)
Tour of world-famous music studio (Tickets $50)
Date and time still TBD
Open to all PSAI Members in good standing
Registration Desk Open
Trade Show Set Up
Coffee Break
Roundtable Discussion: General Topics
Panel Discussion: Paul Butler
General Session
Lunch
Speaker: Jimmy Wayne
Coffee Break
Workshop: To Be Announced
Committee Meetings
Grand Opening: Trade Show
Register and pick up your badges and tickets
Suppliers setting up trade show; show floor closed
Networking while enjoying coffee and treats
Discuss relevant topics with industry peers
Running a Successful Family Business
Includes Andy Gump and Service Tech Awards
Networking while enjoying complementary lunch
Country music star: Hear his inspirational story!
Networking while enjoying coffee and treats
Registration Desk Open
Coffee Break
Workshop: EI / Lindy Boehme
Workshop: International / Steve Brinton
Trade Show Open
Coffee Break
Supplier Member Meeting
Wild Horse Saloon
Register and pick up your badges and tickets
Networking while enjoying coffee and treats
Learn more about the Education Initiative (EI)
Industry operations in different parts of the world
Registration Desk Open
PSAI Certification Course
Trade Show Open
Trade Show Closed
Roundtable Discussion: General Topics
Roundtable Discussion: By Company Size
Board of Directors Meeting
Register and pick up your badges and tickets
Includes classroom training and exam ($60 / $120)
Tuesday, March 18, 2014
2:00 – 4:00
Wednesday, March 19, 2014
7:30 – 4:00
8:00 – 2:00
8:30 – 2:30
TBD
4:30 – 6:30
Thursday, March 20, 2014
7:30 – 4:00
6:00 – 4:00
7:30 – 8:30
8:00 – 8:30
8:45 – 10:15
11:00 – 12:30
12:30 – 1:30
1:30 – 2:30
2:30 – 2:45
2:45 – 3:30
3:30 – 4:30
5:00 – 7:00
Join other PSAI Members working together
Food and cash bar on trade show floor
Friday, March 21, 2014
7:30 – 4:00
7:30 – 8:00
8:00 – 8:45
9:00 – 9:45
10:00 – 4:00
1:30 – 2:00
4:15 – 5:00
6:30 – 10:30
Networking while enjoying coffee and treats
Meeting for all PSAI Supplier Members
Dinner, live entertainment & dancing (Tickets $80)
Saturday, March 22, 2014
7:30 – 4:00
8:00 – 12:00
9:00 – 11:30
11:30
11:45 – 12:45
12:45 – 1:30
2:00 – 3:30
(member / non-member)
Tear down begins
Discuss relevant topics with industry peers
Discuss topics with peers in similar-size companies
Convention & Trade Show wrap up
September 2013 | Page 4
“No Flush Zone”
A State of Emergency in Estes Park, Colorado
by Melissa Kalal
Portable Sanitation Part of Effective Flood Relief for
Estes Park, Colorado Residents
The town of Estes Park, Colorado found itself in a state of
emergency on September 13, 2013 when the town
experienced a 1000-year flood. A 2.5-mile-long sewer line
along Fish Creek in Upper Thompson Sanitation District was
destroyed, leaving over 2,000 of the 5,000 residents in a semipermanent “No Flush Zone” until all repairs could be made.
(This home was almost washed away in the flooding)
(Roads were swept away, taking with all city sewer and
plumbing infrastructure)
Over 150 portable restrooms were brought in, and repairs to
the sewage infrastructure began as quickly as possible. With
over 16,000 feet of temporary pipe to install in flood-damaged
terrain, it was unclear how many weeks or months that over
one-third of the homes in Estes Park would be without indoor
sanitation.
For most residents, a portable restroom was available within a
block or two of their home. Some residents rented their own
units and kept them in their garage or in their driveway. In
addition, the Upper Thompson Sanitation District set up a
“dumping station” – where people could transport and then
dump their waste. Most families used a combination of
buckets (with deodorant), as well as the outdoor portable
restrooms that were provided in each neighborhood. Often
times the units were set up by the mailboxes.
Estes Park resident, Susan Anderson, a Victim Advocate
Counselor at a local woman’s shelter said, “With the
deodorizers used in both the neighborhood units as well as
indoor set ups, there really was no smell, and we found it
more funny than inconvenient. You take for granted being
able to flush when needed, and suddenly, that’s not going to
be an option for what could be many, many months.”
Anderson’s husband, Ron Bockhaus, a pastor at Shepherd of
the Mountain Lutheran Church, encouraged people to make
the best of the situation. “People didn’t complain or whine.
Somebody started a porta-pottie decorating contest, which
put a little humor into a lifesaving situation. And another guy
dressed up as a portable restroom for Halloween.”
(Piping estimated at over 2 billion dollars in damages)
While homes and businesses had potable water, imagine
thousands of people flushing their waste directly into Fish
River, then Estes Lake flows into the Big Thompson River.
Thousands of gallons of urine with high concentrations of
ammonia and disease-carrying fecal matter would find its way
into major metropolitan areas of Loveland, Fort Collins and
beyond…impacting
tens
of
thousands.
What could happen? Encephalitis, Giardia, Hepatitis A,
Salmonella, Polio, Typhoid Fever, and Cholera…just to name a
few dangerous diseases.
(Portable restrooms decorated to help lighten a difficult time)
(Continued page 5)
September 2013 | Page 5
(Continued page 4)
Estes Park is home to high winds, so on occasion, a few of the
units blew over. But service was reported to be excellent, and
regular emails and Facebook updates from Upper Thompson
Sanitation District to let residents know when “No Flush
Zones” were fixed were much welcomed. In addition, calls
were made to each home when the “No Flush” ban was
removed.
On November 22, 2013, after long hours from staff and
contractors, it was official: The final connection was made, and
there were no more “No Flush Zones” in Estes Park. Work on
the temporary pipe was completed before winter, and
residents were relieved. While work continues to rebuild roads
and infrastructure, Estes Park is able to enjoy the holidays,
without walking down to the mailbox to use the portable
restroom!
For more information on this story, visit these websites:
http://utsd.org
2014 PUMPER SHOW - PSAI BOOTH #1068
The PSAI is excited to be
exhibiting
in
the
famed
Indianapolis Pumper & Cleaner
Environmental Expo International
again this year! We’re looking
forward to connecting with our
current members and meeting
lots of new people! Please stop
by and visit us at booth #1068 on the Trade Show Floor! In
addition to visiting with us, stop by at the education tracks
that we are sponsoring! We hope to provide useful and up-todate information about the Portable Sanitation Industry.
We’re sponsoring education tracks on Monday, February 24
on things like Federal Government Contracting, the State of
Global Sanitation, New OSHA Safety Requirements, the Image
of the Industry, and PSAI’s Education Initiative. See you there!
http://utsdrecovery.org
http://www.youtube.com/watch?v=MR5kwNjzC9Q
https://www.facebook.com/EPPortaPottyContest
September 2013 | Page 6
PSAI’s Education Initiative
by Mitch Mooers, Marketing Manager, Satellite Industries
EI stands for “Education Initiative”.
Essentially, EI is a group of PSAI
operators and suppliers working in
conjunction with the PSAI Board and
staff to accomplish two major goals.
One is to improve the image of our
industry, and the second is to join the effort to fight
human suffering caused by the lack of proper sanitation
in countries around the world.
The image of our industry by our customers,
government agencies and the general public has an
effect on our member organizations’ profitability.
Because portable sanitation and more specifically
portable restrooms are viewed in a negative light, we
are often being paid less than what our services are
worth.
The EI group is in the process of writing and producing
PSAI website content, informative press releases and
a media kit for operators to help them educate their
customers all while planning how to promote the first
ever World Portable Sanitation Day on August 15, 2014!
These efforts and others like them are the first steps in
reaching our goal of improving our industry’s image.
To meet the humanitarian goal, the group is beginning
to reach out to other non-profit organizations. By
establishing relationships with existing organizations
that provide relief efforts, EI will extend its reach,
resources, and influence beyond what we could each do
on our own. If you are a dedicated PSAI member who
sees the value in improving the image of our industry
and wants to help others, you are welcome to be part of
the EI group. We can make a difference in many
positive ways as we work together on this and many
other important projects. To get involved, simply send
an email to Steve Brinton at Steveb@satelliteco.com
and you will be notified of upcoming meetings. We are
stronger with you than without you!
The
GIFT
That Keeps On Giving
What is the perfect gift in this
business? A restroom that will last
forever, maintain its gorgeous
appearance and cost nothing to
repair. While nothing is perfect, the
Maxim 3000 comes as close to
perfection as you will find in this
business.
Looking back, the average cost of
repairs on those restrooms is about
$3.00 per year. Today my entire
fleet is Maxim 3000’s and except
for the ones that get abused by
customers, they cost almost nothing
to repair and maintain.”
If you want to add a little joy to
next year’s busy season, pick
Maxim 3000’s when making your
next restroom purchase. It’s an
investment that keeps on giving.
TM
Jim Kristich of Ajax Waste has this to
say about the Maxim 3000, “I bought
the first Maxim 3000’s ever
manufactured by Satellite back in
2000 and I still use them everyday.
Have a Happy Holiday Season!
800-328-3332
www.satelliteindustries.com
September 2013 | Page 7
2014 Preview – International Focus
“All Around the World”
by Jeff Wigley
The PSAI has established a set of exciting goals for
2014. Known as “The 4 I’s” these goals include:
1.
2.
3.
4.
Invite
Implement
Image
International
To highlight the INTERNATIONAL Goal, we are proud
to announce that Barcelona, Spain will be the host for
the PSAI International Board Meeting and Educational
Workshop from May 15-17, 2014.
Based on the
standards set at the 2012 International Board Meeting
and Educational Workshop held in Cali, Columbia, this
meeting will offer PSAI Certification in Spanish,
Roundtables, and Discussions with local Members in
Europe.
In addition, we will embark on a series of articles about
the “History of Portable Sanitation” in various countries
throughout the world. This series will complement the
“PSAI Through the Decades” that that covers the
history of our industry in the United States that was
created as a part of our 40th Anniversary Celebration.
Our historical exploration of our industry will feature:
CANADA
Our first article to kick-off 2014 will be to focus on “our
neighbors to the North,” Canada. Portable sanitation
has been prominent in both the 1988 Winter Olympics
in Calgary (1000 units) as well as the 2010 Winter
Olympics in Vancouver (2200 units). Toronto hosted the
Pope’s visit in 2002 as well as other large events
throughout the years. The origins of the industry in
Canada will be explored. Our Board Member, Jake
Groen, will be a valuable contact here. Longtime PSAI
Members Ken Winter of Ontario and former Board
Member Allen Baird of Nova Scotia will provide an
interesting historical perspective of the origins of our
industry in their country.
EUROPE
With the Spring Meeting in Barcelona, Europe will be
the focus of the next chapter of our International Focus.
Our longtime friend, Andy Gump Award recipient, and
Honorary Lifetime Member, Lothar Vermillion will be a
valuable resource with this project due to his long and
successful career in Europe. Our host in Barcelona,
Sebastian Ortiz will also be a source of knowledge and
assistance.
Our friends with the PSE – Portable Sanitation Europe will be vital to the success of this endeavor as well. The
Summer Olympics in Barcelona in 1992 and in London
in 2012 should provide some interesting stories as well
as other events held “on the continent” though the
decades.
AUSTRALIA / NEW ZEALAND
After a successful International Meeting in Sydney,
Australia in September 2008, our Members “Down
Under” have been active participants in various PSAI
gatherings. The most active Member in this lovely area
of the world is our dear friend, Diane Dakin of
Christchurch, New Zealand.
She has many
remembrances of the rich history of this region, as her
father was a pioneer in the industry. Diane also has
firsthand knowledge of being an emergency responder
to the City of Christchurch as a result of the Earthquakes
of 2011 and 2012. PSAI Members in Australia will have
stories of the 2000 Olympics in Sydney as well as a
wealth of other interesting information to share.
CENTRAL AND SOUTH AMERICA
Our “neighbors to the South” will conclude our series of
the History of Portable Sanitation throughout the World.
With the recent widening of the Panama Canal, the
burgeoning oil industry in Venezuela, the 1968 Summer
Olympics in Mexico City, and other historical events,
this chapter should be interesting and informative.
Perhaps the most exciting future chapter of this
worldwide saga will occur in Brazil. The World Cup in
2014 and the Summer Olympics in 2016 are but a few of
the exciting events that will put the spotlight of the
world on this country. Another friend of the PSAI,
Roberto Zeitlin will be a valuable contributor to this
section of the article.
YOUR HELP IS NEEDED….
TO ALL OF OUR INTERNATIONAL MEMBERS IN
THESE VARIOUS PARTS OF THE WORLD, I INVITE
YOU
TO
CONTACT
ME
WITH
YOUR
REMEMBRANCES, STORIES, AND PICTURES IN
ORDER TO MAKE THIS PROJECT AS SUCCESSFUL
AS POSSIBLE.
Please contact me at jeffw@psai.org with any
information that you wish to share. THANK YOU for
your contributions to this project.
September 2013 | Page 8
Myrtle Beach Recap
Success!
by Stacy Connolly
A Quick Recap…
The Myrtle Beach Convention & Trade Show was a hit! The
Sheraton Myrtle Beach convention Center Hotel had a great
layout, with everything in one spot so those in attendance
didn’t have great distances to travel once they arrived on site.
And speaking of attendance, did you know that there were
360 people there? We also had a large number of those at the
show visit the special event at Jimmy Buffets Margaritaville:
190! This ended up to be quite the turnout, with fifty
exhibitors on the trade show floor, and twenty-four people
taking the PSAI Health and Safety Certification.
An Exciting Announcement…
Jeff Wigley set forth the “Proclamation” for the very first
“World Portable Sanitation Day” to be celebrated on August
15, 2014. This innovative event will bring a positive light to
how we serve our industry, along with many opportunities to
educate the public on what we do. Stay tuned.
Some things you missed…
Some of the Roundtable topics included:
GAP – Good Agricultural Practices
•
International Issues
•
Remote Locations
•
Additional Insured Requests
•
We have many more things planned for our upcoming show in
Nashville. These special opportunities to learn while
networking are not to be missed.
Our Presenters brought a variety of experience to the
convention, and it is such a valuable opportunity to hear them
tell their stories. We thank them for all of the hard work to put
presentations together for us! Listed are a wide array of topics
and the talented people who chaired them:
Lothar Vermillion, from Germany, spoke on
•
“International Differences in Portable Sanitation”
Wes Tuttle talked about “Alternative Fuel Vehicles”
•
Scott Waddle, formerly of the US NAVY brought us a
•
session on “Failure is not Final”
Bill Gibson spoke of “Brand Marketing” and issues
•
that come with it
• Paul Butler returned to tell us of “Business Financial
Intelligence”
We’re proud of the turnout and involvement that was shown in
Myrtle Beach, South Carolina. We are looking forward to
Nashville, Tennessee. See you next year!
ARMAL INC.
ARMAL INC. Griffin, GA 30224 USA
122 Hudson Industrial Drive
122 Hudson Industrial Drive
Toll free 866.873.7796 Phone
+1GA
770.491.6410
Fax +1 770.491.9458
Griffin,
30224 USA
Phone +1 770.491.6410
Fax +1 770.491.9458
www.armal.biz
E-mail armal-inc@armal.biz
Toll free 866.873.7796
www.armal.biz E-mail armal-inc@armal.biz
PSAI Board of Directors
Ron Crosier, President
Tim Petersen, Vice President
John Pausma, Secretary
Karen Holm, Treasurer
Corey Morton, Sr. Supplier
Jeff Wigley, Past President
Bob Earl, Director
Jake Groen, Director
Nancy Gump, Director
Matt Sola, Director
Mark Herring, Director
Dwayne Siegmann, Director
Crosier’s Sanitary Service
Northwest Cascade, Inc.
Service Sanitation, Inc.
On-Site Sanitation
Walex Products Company
Pit Stop Sanitation
Enviro-Clean
PolyJohn Canada
Andy Gump
S & B Porta-Bowl Restroom
Heffernan Insurance
Chem-Can
Lansing, WV
Puyallup, WA
Gary, IN
St. Paul, MN
Wilmington, NC
Marietta, GA
Clintondale, NY
Orillia, Ontario
Santa Clarita, CA
Aurora, CO
Portland, OR
Enid, OK
ronc@psai.org
timp@psai.org
johnp@psai.org
karenh@psai.org
coreym@psai.org
jeffw@psai.org
bobe@psai.org
jakeg@psai.org
nancyg@psai.org
matts@psai.org
markh@psai.org
dwaynes@psai.org
ARMAL INC.
122 Hudson Industrial Drive
Griffin, GA 30224 USA
Phone +1 770.491.6410 Fax +1 770.491.9458
Toll free 866.873.7796
www.armal.biz E-mail armal-inc@armal.biz
September 2013 | Page 9