global qualitative 2015
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global qualitative 2015
GLOBAL QUALITATIVE 2015 Paris / 15-17 November Creative! Collaborative! Cool! Programme ESOMAR Corporate and Individual members’ names in blue 2 | GLOBAL QUALITATIVE 2015 GLOBAL QUALITATIVE 2015 Creative! Collaborative! Cool! Where better to illuminate the value of qualitative research than in Paris, the City of Lights, and world capital of art, beauty and innovation!? Igniting your imagination with inspired thinking, collective excellence and exciting new ventures... we’ll talk technology, behavioural science, paths to purchase, modern ethnography, running a successful qual business, the keys to collaboration, trends and more! We hope you enjoy and Bienvenue! Programme Committee Graeme Lawrence (Committee Chair) Director of Sales and Marketing, Join the Dots, UK Alexandre Merza Chief Creative Strategist, VIF, France Anita Black Co-Founder, The Magnetic Collective, USA Anne-Sophie Damelincourt ESOMAR Council Member and Managing Partner, Founder & Owner, Blue Lemon Qualitative Research , France Hans Zijlstra Customer Insight Director, Air France-KLM, The Netherlands Klaus Berkenstraeter Associate Manager, Ipsos, UU, Germany Venue Les Salons de l’Hôtel des Arts & Métiers 9 bis, avenue d’Iéna 75116 Paris France P: + 33 (0) 1 40 69 27 00 Join the ESOMAR Group on LinkedIn Find ESOMAR on Facebook Follow ESOMAR on Twitter #esomar ESOMAR Corporate and Individual members’ names in blue WORKSHOPS | 3 WORKSHOPS Sunday 15 November Workshops 09.00 - 17.00 ADVANCED ETHNOGRAPHY Ethnographic practice as a marketing research tool has changed profoundly over the last several years as a consequence of shifts in client needs and expectations as well as the technological revolution that continues to advance. These have brought about rethinking, controversies and changes in several domains of ethnographic practice. The Advanced Ethnography workshop will provide a critical review of this new world of ethnographic practice. Attendees will learn about specific research approaches and, as appropriate, the suppliers that offer services related to each. Most importantly, we will review substantive applications that benefit today from ethnographic thinking and suggest ways that ethnographers can market themselves in response to client needs and interests. Advanced level Workshop leaders Hy Mariampolski Managing Director, QualiData Research, USA Sharon Wolf Managing Director, QualiData Research, USA EMOTIONS MATTER: BIOMETRICS, BRAINS, AND BEHAVIOUR In this workshop you can expect to. Learn about the role of emotions from a science/medical perspective • Learn how the marketing research industry views/uses emotion research today versus five years ago • Learn about the consumer neuroscience techniques in use today • Learn how these techniques work together and in combination with traditional research methods • Learn how biometrics could be used to answer today’s research questions • Learn how peer companies are using biometric research for advertising, media, digital/ interactive, and shopper insights through real world case studies and end user perspective • Learn how to analyse emotional engagement in TV advertising • Intermediate to Advanced level Workshop leader Carl Marci MD, CEO and Chief Science Officer, Innerscope Research , USA ESOMAR Corporate and Individual members’ names in blue 4 | GLOBAL QUALITATIVE 2015 PROGRAMME Sunday 15 November 08.00 - 09.00 Workshop registration 09.00- 17.00 WORKSHOPS (IN PARALLEL) Advanced Ethnography Hy Mariampolski , QualiData Research, USA Sharon Wolf, QualiData Research, USA Emotions Matter Carl Marci , Innerscope Research , USA 16.00- 19.00 Conference registration 19.00- 20.00 Welcome Reception 19.00- 20.00 Welcome reception Monday 16 November 08.00- 09.00 Conference registration OPENING 08.45- 09.00 Energiser 09.00- 09.10 WELCOME Anne-Sophie Damelincourt , ESOMAR Council Finn Raben , ESOMAR Director General 09.10- 09.20 INTRODUCTION TO THE PROGRAMME & KEYNOTE Graeme Lawrence , Programme Committee Chair 09.20- 10.05 Opening keynote speaker The Science of Happiness: motivating and engaging individuals, teams and organisations Stephanie Davies, CEO, Laughology, UK 10.05- 10.40 Networking break ESOMAR Corporate and Individual members’ names in blue PROGRAMME | 5 10.40- 10.45 CREATIVE WAYS TO REACH NEW FRONTIERS - PART 1 Introduction by session chair Anita Black , The Magnetic Collective, USA 10.45 - 11.05 RESEARCH APPLICATION New Frontiers of Qualitative Research How to practically apply exciting new learning from across the behavioural sciences to enhance and invigorate qualitative research Ashwin Malhotra, Diageo, UK Rachel Abbott, The Behavioural Architects, UK Tom Morgan, The Behavioural Architects, UK 11.05 - 11.25 DISCUSSION TOPIC When Insights from Pain and Adversity can Lead to Positive Transformation Applying principles of post traumatic growth to behaviour change Vivek Banerji , Insight Dojo, UK Takashi Takenoshita, Shionogi Limited, UK 11.25 - 11.45 CASE STUDY A Funny Thing Happened on the Way to Our Insights Confronting unexpected insights in mixed method digital qual Julie Schiller, Facebook, USA Shannon Danzy, Danzy Consults, USA Steve August , FocusVision Worldwide, USA Tara Franz, Facebook, USA 11.45 - 12.00 Discussion 12.00 - 12.10 ESOMAR Foundation Can You Be the Difference? Phyllis Macfarlane , Treasurer, ESOMAR Foundation 12.10 - 13.25 Lunch WHAT’S COOL? THE POWER OF TRENDS! 13.25 - 13.30 Introduction by session chair nne-Sophie Damelincourt , ESOMAR Council A Member / Blue Lemon Qualitative Research & Consulting , France ESOMAR Corporate and Individual members’ names in blue 6 | GLOBAL QUALITATIVE 2015 PROGRAMME 13.30 - 13.50 NEW GROUND RESEARCH Makers Revolutionise Making How to derive insights from subversive consumer practices Ayobamidele Gnädig , GIM , Germany Dominic Eberhardt, GIM , Germany Maria Wronka, GIM , Germany 13.50 - 13.55 Q&A 13.55 - 14.15 METHODOLOGICAL How We Became Curators of Cool What the Tumblr generation can teach us about doing research Els Dragt, MARE Research, The Netherlands Pernille Kok-Jensen, MARE Research, The Netherlands 14.15 - 14.20 Q&A 14.20 - 14.50 The Trend Hunters 14.50 - 15.20Networking break RUNNING A QUALITATIVE BUSINESS. THE NEED TO BE CREATIVE, COLLABORATIVE & COOL 15.20 - 15.25 Introduction by session chair Simon Patterson , AQR Chairman / QRi Consulting , UK 15.25 - 15.45 BUSINESS ISSUE Is Technology Eating Qualitative Research? The very real impact of digital disruption on qualitative agencies Ben White, ruby cha cha, Australia Ellen Baron , ruby cha cha, Australia 15.45 - 16.05 DISCUSSION TOPIC Too Much Genius, Not Enough Wisdom It’s all becoming qualitative nowadays Andrew Vincent , Waves, UK Frances Williams, Next Retail Group, UK Helen Clark , Waves, UK ESOMAR Corporate and Individual members’ names in blue PROGRAMME | 7 16.05 - 16.25 DISCUSSION TOPIC Towards 20-20 Vision Cleansing the lens Shobha Prasad , Drshti Strategic Research Services, India 16.25 - 16.40 Discussion 16.40 - 17.10Networking break COLLABORATE + IMMERSE YOURSELF! 17.10 - 17.15 Introduction by session chair Graeme Lawrence , Join the Dots, UK 17.15 - 17.35 NEW GROUND RESEARCH Adding the Sparkle to Immersion Research An approach that makes immersion research an actionable reality Colleen Ryan, TRA, New Zealand Joanne Reid, Air New Zealand, New Zealand 17.35 - 17.55 NEW GROUND RESEARCH Retail’s Next Top Model New perspectives on consumer decision processes in a rapidly changing world Janine Katzberg, Happy Thinking People, Germany Lilli Mix, Happy Thinking People, Germany 17.55 - 18.05 Discussion 18.05 - 19.00 Networking drinks ESOMAR Corporate and Individual members’ names in blue 8 | GLOBAL QUALITATIVE 2015 PROGRAMME Tuesday 17 November PEPSICOOL 09.00 - 09.05 Introduction by session chair Graeme Lawrence , Join the Dots, UK 09.05 - 09.20 DISCUSSION TOPIC Nothing Else Matters What qualitative research can learn from musicians Madhumita Chakraborty , PepsiCo, India 09.20 - 09.25 Q&A YOUTHFUL WISDOM 09.25 - 09.30 Introduction by session chair Alexandre Merza, VIF, France 09.30 - 09.50 CASE STUDY The Future Fan Exploring the evolution of music fandom and what it means to brands and the media Andy Crysell, Crowd DNA, UK Gemma Proctor, Twitter, UK 09.50 - 10.10 NEW GROUND RESEARCH When Joys of Consumption Have Shades of Grey Sandeep Dutta, TNS Qualitative, India 10.10 - 10.30 METHODOLOGICAL PAPER “Project 72” Understanding the Millennial Experience in Las Vegas Axel Bedikyan, Cirque Du Soleil, Canada Daniel Berkal, The Palmerston Group, Canada Elana Gorbatyuk, SID LEE, Canada 10.30 - 10.45 Discussion 10.45 - 11.15 Networking break ESOMAR Corporate and Individual members’ names in blue PROGRAMME | 9 11.15 - 11.20 CREATIVE WAYS TO REACH NEW FRONTIERS - PART 2 Introduction by session chair Klaus Berkenstraeter, Ipsos UU, Germany 11.20 - 11.40 BUSINESS ISSUE The Changing Role of Money What its transformation means for financial services Daniel Jenkinson, PayPal, Luxembourg Robert Cook , Firefish, UK 11.40 - 12.00 CASE STUDY The Karma of Give & Take How culture affects the space of e-commerce in India Abhijit Patnaik, OLX, India Misha Mathew, Vox Populi Research, India Raji Bonala, Vox Populi Research, India 12.00 - 12.20 CASE STUDY Thirsty Work: Collaborating Towards Metacognition in the Cold Beverage Path to Purchase A case study combining a responsive methodology, consumer trends and behavioural economics principles to explore what happens when you disrupt choice and activate new purchases Katie Alexander, Nestlé, UK Sally Lewis, Join the Dots, UK 12.20 - 12.35 Discussion 12.35 - 13.50 Lunch SPIRITUALITY SPARKING CREATIVITY 13.50 - 13.55 Introduction by session chair nne-Sophie Damelincourt , ESOMAR Council A Member / Blue Lemon Qualitative Research & Consulting , France ESOMAR Corporate and Individual members’ names in blue 10 | GLOBAL QUALITATIVE 2015 PROGRAMME 13.55 - 14.40 LET’S DISCUSS Mandala to Metamorphosis: What Lego and 14.40 - 15.10 Tibetan Buddhism Can Teach You about Creating Your Brand and Narrative Brooke Rothman, Independent, USA Kylin O’Brien, Kylin O’Brien Studio, USA Networking break COLLABORATIVE + CREATIVE INSIGHTS MAKE AN IMPACT 15.10 - 15.15 Introduction by session chair Hans Zijlstra, Air France KLM, The Netherlands 15.15 - 15.35 DISCUSSION TOPIC Leading Leaders; The Often Forgotten Power of Qualitative Research Using System 1 & System 2 to guide strategy and corporate leadership Emmanuel Huet , Boston Consulting Group, France 15.35 - 15.55 CASE STUDY Like, Share & Retweet How to make your insights go viral Ed Garey , BAMM Ltd , UK James Johnstone, Shell International Petroleum Company, UK 15.55 - 16.15 CASE STUDY The Danone Activation Studio Turning consumer insights into company-wide memes Annemiek Temming, Danone Benelux , The Netherlands Anouk Willems, InSites Consulting , The Netherlands Tom De Ruyck , InSites Consulting , Belgium 16.15 - 16.30 Discussion ESOMAR Corporate and Individual members’ names in blue PROGRAMME | 11 16.30 - 16.35 Introduction by session chair raeme Lawrence , Programme Committee G Chair, UK 16.35 - 17.15 Closing keynote speaker Creativity Matters David Davies, Lions Festivals, UK 17.15 - 17.30 CLOSING Programme Summary Graeme Lawrence , Programme Committee Chair, UK Peter Cooper Award Presentation Sponsored by QRi Consulting Simon Patterson , QRi Consulting , UK CLOSING aurent Flores , ESOMAR President L 17.30 - 18.00 Farewell drinks ESOMAR Corporate and Individual members’ names in blue 12 | GLOBAL QUALITATIVE 2015 NETWORK | STAY CONNECTED | STAY UPDATED | RATE SPEAKERS | ALL ON YOUR MOBILE The Global Qualitative 2015 mobile app allows you to network with everyone at the conference! Just click on the NETWORK button and connect with fellow #mrx enthusiasts. You loved a presentation? Give us your vote! Just click on the SURVEY button and rate. Your vote matters. Alternatively, you can vote via web browser at www.rating.esomar.org Getting lost within the venue or programme? No worries the app provides you with all the necessary info – just go to the EVENT tab! Available for iPhone and Android – get on the free wi-fi and download the app from your app store. If you already have it, just select REFRESH to upload the new version. You can also access the networking tool via desktop at www.esomar.org/ ESOMAR Corporate and Individual members’ names in blue Networking SPONSORS AND PARTNERS | 13 SPONSORS AND PARTNERS We would like to thank our sponsors and those who have provided their services, expertise and support to make this year’s Global Qualitative conference a success. Bronze Sponsor C & C Marketing Craig Cunningham 1115 South Waldron #207 Fort Smith AR 72903 USA Phone: +1 479 785 5637 Email: craig@ccmarketresearch.com Website: www.ccmarketresearch.com C&C Market Research, with 50 offices across the US, is the complete answer to all of your data collection needs. Our highly trained data collection specialists and field locations, coupled with our state of the art programming and data transmission capabilities, will ensure your next project is a success. We are the largest privately owned and operated data collection company in the U.S. and have remained a leader in today’s marketplace through hard work, ingenuity, and a dedication to quality that is second to none. Please give us a call today! For more information, visit www.ccmarketresearch.com ESOMAR Corporate and Individual members’ names in blue 14 | GLOBAL QUALITATIVE 2015 SPONSORS AND PARTNERS Lunch Sponsor Day 1 Saros Research Ltd Maya Middlemiss PO Box 71506 London SE10 1BX UK Phone: +44 20 8481 7160 Email: maya@sarosresearch.com Website: www.sarosresearch.com/ researcher/ Saros Research is your perfect partner for participant recruitment in the UK, registering 50-100 new potential applicants every 24 hours for your future projects. They underpin the latest technological innovations with expert account management, and solid grounding in robust research screening techniques – bringing professionalism, initiative and honesty to your fieldwork, to help you achieve your research objectives and make your clients happy. Whether for participants on or offline, qualitative or user experience, consumer or B2B, anywhere in the UK – Saros Research will look after you. For more information, visit www.sarosresearch.com/ researcher/ ESOMAR Corporate and Individual members’ names in blue SPONSORS AND PARTNERS | 15 Event Bag Sponsor Lightspeed GMI 4 Millbank, Westminster 5th and 6th floor London SW1P 3JA Phone: +44 207 896 1900 E-mail: info@gmi-mr.com Website: www.lightspeedgmi.com We make research easy. Quality-seeking researchers, marketers and brands choose Lightspeed GMI as their trusted global partner for digital data collection. Our innovative technology, proven sampling methodologies and operational excellence facilitate a deep understanding of consumer opinions and behaviour. From award-winning survey engagement to fieldwork management and custom reporting, Lightspeed GMI adds value at every stage of the research process. Our proprietary panels deliver access to more than four million online research respondents in 40+ countries with unparalleled quality, capacity and targeting. For more information, visit: www.lightspeedgmi.com ESOMAR Corporate and Individual members’ names in blue 16 | GLOBAL QUALITATIVE 2015 SPONSORS AND PARTNERS Association Partner For more information, please visit www.aqr.org.uk Future Talent Sponsor For more information, visit www.surveysampling.com Global Media Partners For more information, visit www.euromonitor.com For more information, visit www.research-results.com ESOMAR Corporate and Individual members’ names in blue SPONSORS AND PARTNERS | 17 Event partners For more information, visit www.ct-group.com/eu/en For more information, visit www.salons-artsetmetiers.com Twitter Catch Sponsor For more information, visit www.lumiinsight.com Official knowledge partner With award-winning online services, publishing and conference divisions, - Warc is the leading supplier of information, knowledge, insight and data to the global marketing, advertising, media and research communities. For more information, visit www.warc.com ESOMAR Corporate and Individual members’ names in blue 18 | GLOBAL QUALITATIVE 2015 EXHIBITORS 20|20 161 Rosa L. Parks Blvd. Nashville, TN 37203 USA P: +1 615 724 5274 Email: davidc@2020research.com Website: www.2020research.com 20|20 is a global leader in online qualitative research software and services, aiding research firms worldwide, in 25 languages. Leading innovation, easy-to-use software and unmatched service make 20|20 the world leader in online qualitative research. Contact us at advice@20|20research.com or 1.800.737.2020 (www.2020research.com). Opinions Ltd. Mark Kikel 33 River Street, Chagrin Falls OH 44022 USA P: +1 440 893 0300 Email: bids@opinionsltd.com Website: www.opinionsltd.com Committed to exceeding expectations, providing high quality Data Collection, Fieldwork and Market Research Services with a personal touch. Providing quality, validated data in a secure environment guides our growth and sets us apart from the competition. You can rest easy knowing that your project is in the hands of one of the most experiences teams in the data collection business! Our seasoned staff in operations, project management and coordination, client services, analysis/statistics/reporting, programming and tabulation offer you Remarkable Research. ESOMAR Corporate and Individual members’ names in blue EXHIBITORS | 19 Stratégir Corinne Tomé 5 rue Foy 33000 Bordeaux France P: +33 5 56 00 47 58 Email: ctome@strategir.com Website: www.strategir.com We are an independent market research group, operate internationally. We are based in Europe, China, the United States of America, Eastern Europe, Middle East and South America. We offer inspiration and rigour in decoding markets and people. We go beyond the facts to give our clients the confidence to shape the future. Stratégir specialises in solution focussed ad-hoc surveys, and addresses needs of Marketing teams (consumer knowledge, innovation and go to market issues), Category Management teams (shopper research) and R&D teams (sensory research). ESOMAR Corporate and Individual members’ names in blue Providing A True Global Qualitative Reporting 20 | GLOBAL QUALITATIVE 2015 without compromising on the Local Analysis by Raji Bonala* through the “Single International Qualitative ApproacH” www.open-world-network.com Mr. Diego CASARAVILLA dcasar@fine-research.com BRASIL Kyu Hyung NO kyuno@randr.co.kr KOREA ESOMAR Corporate and Individual members’ names in blue Jozsi TOTH *speaker on the 17thTaeofKIMNovember Part 2: The Karma121research@kpnmail.nl of Give & Take Tae.Kim@risingsun-mr.com CHINA NETHERLANDS FUTURE TALENT MEETS THE INDUSTRY NOTES | 21 The FTMI initiative allows students from around the world the chance to participate in one of ESOMAR’s global events. Students recommended by their professors have the opportunity to attend conference sessions, network with the industry’s leading minds and assist ESOMAR in the staging of the event. I AT l ba lo Y DI ob M ile ob ne nli ile ne nli e Sample C M O Y DI Ph on l ba lo I AT e Sample C e Sample G I AT O ne nli C O ile e Sample Ph on ob ne nli G M ile Ph on ob C Y DI M O l ba lo Y DI Ph on l ba lo G G At Global Qualitative 2015 three students from universities around Europe will attend the event. Look out for the red t-shirts and take some time to talk to these potential researchers about the industry. I AT ESOMAR Corporate and Individual members’ names in blue SIS HELPS YOU TO PROSPER 22 | GLOBAL QUALITATIVE 2015 SIS HELPS YOU TO PROSPER SIS Greenbook Ad 2015 Press-Ready.pdf 1:48 PM M A MN T E L LL R AR LIG IG EN K E K E EN T I T CE CE NT IN E LT E L LIG LI E NG E N CE CE 10/19/15 ⋅SIS-SQREEM IG LL TE IN ⋅NEUROSCIENCE TIO VA YOUR ⋅INTERNATIONAL YOUR⋅SIS-SQREEM SUCCESS ⋅INSIGHTS BIG DATA SOLUTIONS ⋅INTERNATIONAL PROSPER ⋅INNOVATION SIS HELPS YOU TOSUCCESS YOUR⋅NEUROSCIENCE ⋅INSIGHTS SUCCESS ⋅DATA COLLECTION ⋅INNOVATION ⋅INTERNATIONAL YOUR 10/19/15 1:48 PM NO RK N IN ET 7 SUCCESS N ET I TIO VA ⋅INSIGHTS ⋅INNOVATION ⋅SI BI ⋅SIS ⋅N BI ⋅NE N N T I OT I O VA VA NO O IN INN NO SIS HELPS YOU TO PROSPER BIG DATA SOLUTIONS SIS Greenbook Ad 2015 Press-Ready.pdf MA 1:48 PM IN AL 10/19/15 SIS HELPS YOU TO PROSPER CE 7 EN SIS Greenbook Ad 2015 Press-Ready.pdf 7 SUCCESS TE IN MA RK ET YOUR MARKET RESEARCH N RKET LIGENCE TRATEGY MARKET RESEARCH TIO VA ⋅INTERNATIONAL ⋅INSIGHTS ⋅INNOVATION NO MA IN RK MARKET RESEARCH ⋅SIS-SQREEM BIG DATA SOLUTIONS MARKET RESEARCH ⋅DATA COLLECTION ⋅NEUROSCIENCE MARKET ⋅DATA COLLECTION INNOVATION MARKET RESEARCH MAR INTELLIGENCE INNOVATION RESE MARKET AND STRATEGY MARKET RESEARCH MARKET INTELLIGENCE MARKET INNOVATION MAR RESEARCH INTELLIGENCE INNOVATION AND STRATEGY RESEA AND STRATEGY ve Usability Ethnographic Market Competitive Brand Big Data MARKET MARKET h Qualitative testingQuantitative research opportunity intelligenceCompetitive research solutions INTELLIGENCE INNOVATIONEthnographic Qualitative Quantitative Usability Market Competitiv Usability Ethnographic Market Brand Big Data RESEARCH AND STRATEGY researchresearch research testing research opportunity research intelligence solutions research testing research intelligence opportunity Qualitative Quantitative Usability Ethnographic Market Competitive Frankfurt Automotive Food & beverage S research testing research opportunity intelligence Frankfurt Automotive Food & beverage SIS WORLDWIDE HEADQUARTERS research London B2B Healthcare ew York, NY 10010 London B2B Frankfurt HealthcareAutom 11 East 22nd 2nd Floor, New York, NY 10010 SISStreet, WORLDWIDE HEADQUARTERS Manila Industrial rnational.com Manila Consumer Consumer Industrial B2B t: +212-505-6805 | www.sisinternational.com London 11 East 22nd Street, 2nd Floor, New York, NY 10010 Mexico City ational.com Mexico Cosmetics City Cosmetics Pharmaceutical Pharmaceutical US/Americas: research@sisinternational.com Qualitative Quantitative Usability Ethnographic Market Competitive Manila Brand Big Data Consu t: +212-505-6805 | www.sisinternational.com New York Education Retail Retail EMEA: Researchemea@sisinternational.com New York Education tional.com Frankfurt SIS WORLDWIDE HEADQUARTERS research testing research opportunity intelligence research solutionsAutom Mexico City Tourism Cosme US/Americas: research research@sisinternational.com Seoul Financial APAC: sisapac@sisinternational.com Seoul Financial Tourism om London B2B 11 East 22nd Street, 2nd Floor, New York, NY 10010 Shanghai SoutheastEMEA: Asia: sissea@sisinternational.com New York Educa Researchemea@sisinternational.com Shanghai ational.com Manila Consu t: +212-505-6805 | www.sisinternational.com Singapore Strategy: strategy@sisinternational.com Qualitative etativeQuantitative Quantitative Quantitative Usability Usability Usability Ethnographic Ethnographic Ethnographic Market Market Market Competitive Competitive Competitive BrandBrand Brand Big Brand Data Big Data Big D Qualitative Quantitative Usability Ethnographic Market Competitive Seoul Financ APAC: sisapac@sisinternational.com Qualitative Quantitative Usability Ethnographic Market Competitive Brand DataCosme Singapore al.com Frankfurt Automotive Food Big & beverage SIS WORLDWIDE HEADQUARTERS https://twitter.com/SISIntlResearch Mexico City US/Americas: research@sisinternational.com arch research research research research testing testing testing research research research opportunity opportunity opportunity intelligence intelligence intelligence research research research solutions solutions solutio research research testing opportunity intelligence research Shanghai Southeast Asia: sissea@sisinternational.com London B2B Healthcare East 22nd Street, 2nd Floor, New York, NYtesting 10010 research researchresearch opportunity intelligence research solutions h 11research New York Educat EMEA: Researchemea@sisinternational.com SingaporeIndustrial Strategy: strategy@sisinternational.com Manila Consumer t: +212-505-6805 | www.sisinternational.com Seoul APAC: sisapac@sisinternational.com Mexico City Cosmetics PharmaceuticalFinanc US/Americas: research@sisinternational.com https://twitter.com/SISIntlResearch New York Education EMEA: Researchemea@sisinternational.com Shanghai Retail Southeast Asia: sissea@sisinternational.com Seoul Financial Tourism APAC: sisapac@sisinternational.com Singapore Strategy: strategy@sisinternational.com Shanghai Southeast Asia: sissea@sisinternational.com Frankfurt Automotive Food& &beverage beverage SIS WORLDWIDE HEADQUARTERS https://twitter.com/SISIntlResearch Singapore Strategy: strategy@sisinternational.com Frankfurt Automotive Automotive Food Food Food & beverage &Food beve Frankfurt Frankfurt Automotive IS RLDWIDE DEWORLDWIDE HEADQUARTERS HEADQUARTERS HEADQUARTERS Frankfurt Automotive SIS WORLDWIDE HEADQUARTERS 11 East 22nd Street, 2nd Floor, New York, NY 10010 https://twitter.com/SISIntlResearch 1Street, 22nd East Street, 22nd 2ndEast Floor, Street, 2nd New Floor, 2nd York, Floor, New2nd NY York, New 10010 NY York, 10010 NYYork, 10010 11 22nd Street, Floor, New NY 10010 t: +212-505-6805 | www.sisinternational.com 2-505-6805 6805 +212-505-6805 |t:US/Americas: www.sisinternational.com | www.sisinternational.com |research@sisinternational.com www.sisinternational.com +212-505-6805 | www.sisinternational.com ericas: research@sisinternational.com S/Americas: research@sisinternational.com research@sisinternational.com US/Americas: research@sisinternational.com EMEA: Researchemea@sisinternational.com Researchemea@sisinternational.com MEA: chemea@sisinternational.com Researchemea@sisinternational.com EMEA: Researchemea@sisinternational.com APAC: sisapac@sisinternational.com Southeast Asia: sissea@sisinternational.com c@sisinternational.com sisapac@sisinternational.com PAC: sisapac@sisinternational.com APAC: sisapac@sisinternational.com Strategy: strategy@sisinternational.com a: ast outheast sissea@sisinternational.com Asia: sissea@sisinternational.com Asia: sissea@sisinternational.com Southeast Asia: sissea@sisinternational.com https://twitter.com/SISIntlResearch y: trategy: tegy@sisinternational.com strategy@sisinternational.com strategy@sisinternational.com Strategy: strategy@sisinternational.com ESOMAR Corporate and .com/SISIntlResearch twitter.com/SISIntlResearch ttps://twitter.com/SISIntlResearch https://twitter.com/SISIntlResearch London B2B Healthcare LondonLondon B2B B2B B2BHealthcare Healthcare Healthcare London London B2B Consumer Healt Manila Industrial Manila Consumer Consumer Industrial Industrial Industrial ManilaManila Consumer Consumer Indu Mexico CityManila Cosmetics Pharmaceutical Mexico City Cosmetics Cosmetics Pharmaceutical Pharmaceutical Pharmaceut Mexico Mexico City City Cosmetics Mexico City Cosmetics Pharm New York Education Retail New York Education Education Retail RetailRetail Retai New York New York NewEducation YorkFinancial Education Seoul Tourism Shanghai Seoul Seoul Financial Financial Tourism Tourism TourismTouri SeoulSeoul Financial Financial Singapore Shanghai Shanghai Shanghai Shanghai Singapore Singapore Singapore Singapore Individual members’ names in blue chapter title | 23 ESOMAR reserves the right to alter, or cancel, without prior notice, any of the arrangements relating directly or indirectly to the event for any circumstances beyond ESOMAR’s reasonable control. ESOMAR will not accept liability for any losses and/or damages participants may suffer on account of an alteration or cancellation. Participants, exhibitors and accompanying persons are advised to arrange adequate travel and heath insurance. Do not leave any personal belongings such as bags, mobile phones, or laptops unattended in public spaces. ESOMAR cannot be held responsible for anything left in function rooms and public areas. Taking pictures in any of the sessions or recording the sessions on any device (audio or visual) is not permitted without prior approval from ESOMAR and is considered an infringement of ESOMAR’s copyright. ESOMAR Corporate and Individual members’ names in blue 24 | GLOBAL QUALITATIVE 2015 ESOMAR is the essential organisation for encouraging, advancing and elevating market research worldwide. www.esomar.org ESOMAR Corporate and Individual members’ names in blue
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