Self Study Report for 2015 is available in pdf format for viewing and
Transcription
Self Study Report for 2015 is available in pdf format for viewing and
Fond du Lac Tribal and Community College Higher Learning Commission Accreditation Self-Study Report April 20 – 22, 2015 Preface In April 2009, Fond du Lac Tribal and Community College's (FDLTCC) underwent its decennial visit for reaccreditation. The college received five years of full accreditation and was placed on-notice by the Higher Learning Commission of the North Central Association of Colleges and Schools (HLC) in four areas: Administrative structure, finances, planning, and teaching and learning. A visit focused on the sanctioned areas took place on August 29-30, 2011, and the college regained good standing in the areas of concern with the HLC. This report is submitted, in partial fulfillment of its reporting obligations, in preparation for the college’s five-year comprehensive site visit for re-accreditation by the HLC. Note to Readers FDLTCC’s self-study report is being made available to the public on the college’s website. Readers will note that the document refers to resources in an electronic resource room, which were made available to the evaluators from the Higher Learning Commission of the North Central Association of Colleges and Schools at the time the report was submitted. Due to their volume, such resources have not been posted at the college’s website; however, FDLTCC will provide them to readers upon request. Please contact Don Carlson, Vice President of Academic Affairs, via email at dcarlson@fdltcc.edu or by phone at 218.879.0811 to make arrangements. Herd of Turtles, 2011 fractal artwork by Lyz Jaakola, Music Faculty Developed by the assessment committee, Turtle (Miskwaadesi) provides a symbolic representation of FDLTCC’s educational philosophy and demonstrates the vital relationships between core competencies, cultural standards, values, and institutional organization. The model was designed with the intention (not yet fulfilled) of being represented on the college’s website as an interactive learning tool. As the user visits the accreditation link, an image of the turtle will appear. The user could then click on any component (which in and of itself is a small turtle) to link to any one of the following: • • • • • 5 core values 7 cultural standards of the American Indian Studies AA program 21 HLC criteria 4 areas of competencies across the curriculum 9 areas of institutional organization Each link will appear with another turtle (subcomponent) that illustrates on its back a definition of the component and its relationship(s) to: • cultural standards • specific HLC criteria, etc. INSTITUTIONAL HISTORY.......................................................................................................................................1 SELF-STUDY OVERVIEW .........................................................................................................................................4 FEDERAL COMPLIANCE ........................................................................................................................................ 16 I. Credits, program length, and tuition .................................................................................................................. 16 II. Student complaints ........................................................................................................................................... 18 III. Transfer policies ............................................................................................................................................. 19 IV. Verification of student identity....................................................................................................................... 21 V. Title IV ............................................................................................................................................................ 21 VI. Institutional disclosures in Advertising/recruitment materials ....................................................................... 28 VII. Relationship with other accrediting agencies and with State regulatory boards ........................................... 29 VIII. Public notice of an evaluation visit/third party comment ............................................................................ 30 CRITERION ONE: MISSION.. .................................................................................................................................. 31 1.A.. ...................................................................................................................................................................... 31 1.B.. ...................................................................................................................................................................... 40 1.C.. ...................................................................................................................................................................... 41 1.D.. ...................................................................................................................................................................... 42 CRITERION 2. INTEGRITY: ETHICAL AND RESPONSIBLE CONDUCT .......................................................... 46 2.A.. ...................................................................................................................................................................... 46 2.B.. ...................................................................................................................................................................... 46 2.C.. ...................................................................................................................................................................... 48 2.D.. ...................................................................................................................................................................... 50 2.E. ....................................................................................................................................................................... 50 CRITERION 3. TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT .............................. 53 3.A.. ...................................................................................................................................................................... 53 3.B.. ...................................................................................................................................................................... 67 3.C.. ...................................................................................................................................................................... 73 3.D.. ...................................................................................................................................................................... 86 3.E.. ...................................................................................................................................................................... 97 CRITERION FOUR. TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT ......................... 101 4.A.. .................................................................................................................................................................... 101 4.B.. .................................................................................................................................................................... 110 4.C.. .................................................................................................................................................................... 121 CRITERION FIVE. RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS ........................... 101 5.A.. .................................................................................................................................................................... 131 5.B.. .................................................................................................................................................................... 142 5.C.. .................................................................................................................................................................... 149 5.D.. .................................................................................................................................................................... 158 Summary Fond du Lac Tribal and Community College (FDLTCC) began as an idea of the Fond du Lac Reservation Business Committee in the early 1980s and became a physical reality through the joint efforts of the Fond du Lac Band of Lake Superior Chippewa and the State of Minnesota in 1987. Since then, the State of Minnesota has formed the Minnesota State Colleges and Universities (MnSCU), of which FDLTCC is a part, and the Fond du Lac Band of Lake Superior Chippewa and the MnSCU system continue to work jointly to deliver a unique model of higher education. FDLTCC is successfully living its mission to offer higher education opportunities for its communities in a welcoming, culturally diverse environment, leading the MnSCU system in the number American Indian students it enrolls and graduates. Since 2009, FDLTCC has been focused on establishing and implementing its evaluation and planning structures. The evidence in this report draws a continuous line of progress on building and completing the college’s assessment model of student learning at course-, program-, and institutional- levels. An assessment bridge has been built between the college’s on-campus practices and those in its dual enrollment program ahead of schedule. The college’s focus on retention and student success, beginning in 2008, has been successful and maintained. Most notable among the programming are the college’s three Nandagikendan (Seek to Learn) academies that reach American Indian high school students, entering college students, and returning students. The college’s 0 – 40 program, an example of “intrusive advising” since 2008, continues to have a positive impact on the college’s students at greatest risk. The college has four programs seeking specialized accreditation, with the American Indian Studies program preparing for a self-study visit from the World Indigenous Higher Education Consortium in 2016. FDLTCC completed work on its 2009 – 2012 institutional strategic plan and has begun its work on the 2013 – 2016 plan. In fall 2014, the college submitted its pre-design master facilities plan called Wiidookodaadiwin” (The Place Where We Mutually Help Each Other), focused on expanding the East wing of the college’s Thunderbird design for STEM-related classrooms and remodeling parts of the campus for additional Student Services office space. The college’s master IT plan has resulted in upgraded technology throughout the college. The groundwork for the college’s master Academic Plan 2014 – 2016 was laid in 2014 and will be fully formed across three years. In the spirit of transparency, the college’s strategic directions continue to be posted in the public hallway near the business office. Since 2010, FDLTCC’s fiscal health has been stable, with an average CFI of +2.6 and a reserve balance at seven percent, despite a slight enrollment decline and MnSCU system-wide tuition freeze. The college continues to practice a broad-based, participatory budget process, which it began in 2009. This fall, the college’s budget committee won the Chancellor’s Outstanding Service Award for its outstanding contributions to the college, and in 2011, the college was recognized by the MnSCU system office for its excellence in financial management. In the spirit of transparency, the college’s operating budget continues to be posted in the public hallway near the business office and on the website. In 2013, the Fond du Lac Band of Lake Superior Chippewa and the MnSCU system amended its Memorandum of Understanding for the second time since 2009. It marks the continued evolution and deepening of a unique relationship between a State and a Tribe to deliver a service that both value and that continues to reflect the spirit of the college’s vision, which is to honor the past, for those living in the present and dreaming the future, through a spirit of respect, cooperation, and unity. INTRODUCTION Institutional History Fond du Lac Tribal and Community College (FDLTCC) is a unique institution, created by the Minnesota Legislature in 1987 and chartered as a tribal college by the Fond du Lac Reservation that same year. The college’s uniqueness comes from the fact that it is a community college that is a member of the Minnesota State Colleges and Universities (MnSCU) system and a tribal college established through a partnership with the Fond du Lac Band of Lake Superior Chippewa. Its commitment to meeting the educational needs of a diverse population is reflected not only in its mission statement but in State law. The tribal community college idea gained momentum in the early 1980s as the Fond du Lac Reservation Business Committee documented a need for higher educational opportunities among the residents of both Carlton and St. Louis counties in Minnesota. In 1985, Mesabi Community College accepted the Reservation Business Committee’s invitation to hold college classes at the Ojibwe School site on the Fond du Lac Reservation. The collaboration was immediately successful, and in 1986, the Minnesota Legislature funded a feasibility study for a community college operated as a joint venture of the Fond du Lac Band and the Arrowhead Community Colleges, a regional structure that dissolved in the mid-1990s when the MnSCU system was created. FDLTCC opened its doors in the fall quarter of 1987, eight years after the Fond du Lac Reservation Business Committee first voiced the need for a community college as part of a comprehensive educational plan for the reservation. That same year, the Bureau of Indian Affairs determined that Fond du Lac Tribal and Community College was eligible for funding under the Tribally Controlled Community College Act (Public Law 95471), and the Minnesota Legislature appropriated money for the college’s first two years of operation. The college utilized classroom and office space in the Garfield Building in Cloquet. In 1989, the Minnesota Legislature authorized the beginning of design development for a college campus. A planning committee representing tribal and civic government, business, the Arrowhead Community Colleges region, college students, faculty, and staff worked with architect Thomas A. Hodne, Jr. to produce a concept reflecting both American Indian and non-Indian cultural values. The Minnesota Legislature approved the plan later that year. In addition, FDLTCC became a voting member of the American Indian Higher Education Consortium (AIHEC), which represents tribally- and federallychartered colleges and universities across the United States on policy, programming, and other matters related to the higher education of American Indian students. Architectural plans completed in 1990 called for a campus built in phases. Construction of the first phase began in July 1991. Plans included classrooms, library, computer labs, and student services, faculty and administrative offices. The new campus, able to accommodate the equivalent of 500 full time students, opened its doors fall quarter 1992. In 1994, the Bureau of Indian Affairs reconfirmed FDLTCC as a tribal college under the Tribal Community College Act. Congress passed legislation giving FDLTCC status as a Land Grant Institution, and in 1995, the Minnesota Legislature designated FDLTCC part of the newly formed Minnesota State Colleges and Universities (MnSCU) system (Minnesota Statute 136F.10): 136F.10 DESIGNATION. The following are designated as the Minnesota State Colleges and 1 INTRODUCTION Universities: the state community, technical, and consolidated colleges located at Alexandria, Albert Lea, Anoka, Austin, Bemidji, Bloomington, Brainerd, Brooklyn Park, Cambridge, Canby, Cloquet, Coon Rapids, Detroit Lakes, Duluth, East Grand Forks, Eden Prairie, Ely, Eveleth, Faribault, Fergus Falls, Grand Rapids, Granite Falls, Hibbing, Hutchinson, International Falls, Inver Grove Heights, Jackson, Mahtomedi, Minneapolis, Moorhead, North Mankato, Owatonna, Pine City, Pipestone, Red Wing, Rochester, Rosemount, St. Cloud, St. Paul, Staples, Thief River Falls, Virginia, Wadena, White Bear Lake, Willmar, Winona, and Worthington; and the state universities located at Bemidji, Mankato, Marshall, Moorhead, St. Cloud, Winona, and the seven-county metropolitan area (<https://www. revisor.mn.gov/statutes/?id=136F.10>). At that time, legislators also wrote Minnesota Statute 136F.12, recognizing the college’s unique mission as a two-year college with Land Grant status and co-governance by the Fond du Lac Tribal College Board of Directors and the MnSCU Board of Trustees (Minnesota Statute 136F.12): 136F.12 FOND DU LAC CAMPUS. Subdivision 1.Unique missions. The Fond du Lac campus has a unique mission among two-year colleges to serve the lower division general education needs in Carlton and south St. Louis Counties, and the education needs of American Indians throughout the state and especially in northern Minnesota. The campus has a further unique mission to provide programs in support of its federal land grant status. Accordingly, while the college is governed by the board, its governance is accomplished in conjunction with the board of directors of Fond du Lac Tribal College. . . .(<https://www.revisor.mn.gov/statutes/?id=136F.12>). The college’s name was changed from Fond du Lac Community College Center to Fond du Lac Tribal and Community College (FDLTCC) to more accurately capture the mission and governance of the college. The Fond du Lac Band of Lake Superior Chippewa and the MnSCU Board of Trustees signed a Memorandum of Understanding which established on paper the co-governance relationship that had begun years before. In 1995 - 1996, planning funds were appropriated by the legislature for the development of phase two of FDLTCC’s facilities development, which included the construction of on-campus student housing. A satellite uplink was added in 1996, enabling the college to send and receive additional course offerings via a distance learning network. In 1997, the college celebrated its tenth year of operation. In 1998, FDLTCC changed from a quarter term system to a semester term system, and groundbreaking for the student housing facility took place. In May 1999, after an intensive self-study process and site visit evaluation, the college received its first ten-year accreditation as a stand-alone college by the North Central Association of Colleges and Schools, and in August, the new residence hall on campus was completed and the first students moved in. Enrollment reached a then all-time high with 937 students registered for fall semester classes. As the decade came to a close, FDLTCC’s beginning was solidifying into a firm foundation, evident in the rapid growth and expansion of the college and its acceptance by local, state, national, and tribal governing bodies and education boards. With the growing popularity of the college and an annually increasing enrollment creating extra demand for classroom and office space, the Minnesota Legislature approved a $4.5 million bonding request to expand the academic classroom building on campus. Combined with an additional $3 million of privately raised funds, the expansion project added nearly 40,000 square feet of classrooms, faculty offices, student meeting and casual space, tutoring center, conference rooms, and storage areas. Groundbreaking occurred 2 INTRODUCTION in August 2002, and the second phase of the college’s facility expansion was completed one year later in August 2003. In April 2003, FDLTCC had a successful focus visit on student academic achievement by the Higher Learning Commission, with a subsequent monitoring report that was submitted and accepted in 2005. The college also gained approval from the Minnesota Legislature and the MnSCU Board of Trustees to develop and offer a baccalaureate degree program in elementary education. With this approval, FDLTCC became the only two-year college in Minnesota with the ability to offer a bachelor’s degree. In 2006, a plan was set into motion to offer intercollegiate athletics for women and men. The inaugural football game was celebrated in September 2007, and the first softball game was played in March 2008. Women’s and men’s basketball, and women’s volleyball programs, were added in the 2008-2009 season, followed by women’s volleyball in 2009 and baseball in 2011. The FDLTCC Thunder became a member of the NJCAA, Division III level. The introduction of intercollegiate athletics on campus coincided with the 2007 groundbreaking held for the construction of the Lester Jack Briggs Cultural Center and the expansion of the Ruth A. Myers Library/Ojibwe Archive. Both projects were completed during fall semester 2008, adding nearly 37,000 square feet to the campus infrastructure and completing the college’s third and final phase of the institution’s original master facilities plan. In March 2009, a new Memorandum of Understanding was signed between the Fond du Lac Tribal College Board of Directors and the MnSCU Board of Trustees. The new agreement defined the governing relationship between the entities over FDLTCC. While FDLTCC experienced its greatest physical and academic growth during the first decade of the twenty-first century, it also experienced its greatest institutional challenges, as reported in the FDLTCC Self Study Report, 2009. Though parts of a stable path were becoming visible to FDLTCC in April 2009, this was not readily apparent during the college’s comprehensive evaluation for reaccreditation by the Higher Learning Commission (HLC). In October 2009, FDLTCC was placed on notice by HLC in four areas: Administrative structure, finances, planning, and teaching and learning. The result of this action was to focus the college’s attention intently on these primary facets of the college’s infrastructure. In August 2011, FDLTCC successfully completed a focus visit on the four areas of concern. Since that time, FDLTCC has received two awards from the MnSCU system recognizing the college’s excellence in financial management and the administrative leadership and employee teamwork that have contributed to an increased and sustained efficiency and effectiveness of finances and administrative services throughout the institution. The 2012 – 2013 academic year marked FDLTCC’s twenty-fifth anniversary. The college celebrated twenty-five years of success through a series of events, including a campus open house and a special premiere of Extraordinary: Celebrating 25 Years, a video commemorating the college’s history through the voices of those who were among the original “dreamers” and those who were among the college’s graduates. The 22-minute video received recognition in the national 2013 Collegiate Advertising Awards program, winning silver in the Special Video Production category, and evaluators can watch the video on the college’s YouTube page at <https://www.youtube.com/watch?v=2BE1KvQ5CJU>. 3 INTRODUCTION As FDLTCC began the next chapter of its history, it reaffirmed its voting membership as a tribal college in the American Indian Higher Education Consortium (AIHEC) in spring 2013 and continues to serve its stakeholders as a Land Grant institution. The college submitted a letter of intent to enter the accreditation process of the World Indigenous Nations Higher Education Consortium (WINHEC) for special accreditation of its American Indian Studies associate of arts degree program. The letter of intent was accepted, and the college’s eligibility documents were submitted and approved in spring 2014, with WINHEC noting that the documents exceeded their requirements. In fall 2014, the college submitted the pre-design report of its new master facilities plan to the MnSCU system office, proposing future campus expansion of the East wing and remodeling of existing student services space to better meet student and staff use. Self-Study Overview HLC STEERING COMMITTEE Volunteers from faculty and staff made a commitment to working together to tell the FDLTCC story. The college hired Dr. Linda Baer to serve as Chair of the Steering Committee and provide a bridge for the transition from the Interim vice president of academic affairs, Dr. Marta Mohr, to the new Vice President, Don Carlson. Starting in fall 2014, Dr. Baer and Don Carlson served as co-chairs of the steering committee. SELF-STUDY OVERVIEW The goals of the Self-Study were as follows: • Assess the college’s effectiveness in meeting its mission in every program and at every level. • Examine where the college has been, where it is now, and where it is going. • Demonstrate that FDLTCC has addressed the concerns raised by the last team of evaluators. • Use the HLC accreditation criteria and core components to analyze the college’s strengths, weaknesses, and opportunities based on quantitative and qualitative data. • Engage as much of the college community as possible in the process of celebrating accomplishments and opportunities, while at the same time recognizing and understanding challenges. • Develop plans of action to address challenges identified during the self-study process. • Foster a college-wide understanding that provides sufficient evidence to support reaccreditation is not an end in itself but that it also provides an opportunity to initiate strategies for improvement. SELF-STUDY DESIGN The self-study design developed by the interim vice president of academic affairs and HLC Steering 4 INTRODUCTION Committee chair early in the process contained the following sections: • • • • Principles, Themes, and Goals Timetable Committee Structure, Roles and Responsibilities, Process, and Working Outline (which would eventually become the table of contents). ESTABLISHING COMMITTEES AND WORK GROUPS Because the vice president of academic affairs was serving as an interim, the college retained an expert consultant to serve as chair of the HLC Self-Study Steering Committee. The thinking behind this strategy was that the consultant could provide consistency and serve as a bridge for the transition from the interim vice president of academic affairs to the new vice president. Individuals were invited to serve on the Steering Committee and were assigned criterion dependent on their interest and expertise. The primary purpose of the Steering Committee was to collect evidence to present in the self-study document. The committee met from January 2014 – May 2014 to report on their progress and discuss challenges and insights emerging from the self-study process. A draft of all information was gathered and distributed at the May meeting. The self-study was further developed by steering committee members through the fall 2014 and went into a final editing stage in December. The self-study report was completed and sent to HLC in February 2015 along with the document being posted on the college website for a public comment period. STEERING COMMITTEE CO-CHAIRS: Dr. Marta Mohr, Interim Vice President of Academic Affairs, spring 2014; Don Carlson, Vice President of Academic Affairs, fall 2014 Dr. Linda Baer, Consultant, 2014 - 2015 Criterion One “Drivers”: Dr. Marta Mohr, Interim Vice President of Academic Affairs, spring 2014 Don Carlson, Vice President of Academic Affairs beginning fall 2014 Roxanne DeLille, Speech faculty and Interim Coordinator for American Indian Studies (lead on WINHEC Accreditation Candidacy application) Candi Broeffle, Dean of Workforce Development Tom Urbanski, Director of Public Information Criterion Two “Drivers”: Judy Schulz, Center for Academic Achievement (CAA) Coordinator and Reading faculty, spring 2014 Don Carlson, Vice President of Academic Affairs, fall 2014 Ron Gittings, Sociology faculty Patti Petite, Community member from the Fond du Lac Reservation, fall 2014 Criterion Three “Drivers”: Keith Turner, Dean of Student Affairs 5 INTRODUCTION Kristin Peterson, Philosophy and Music faculty Leah Tollefson, Registrar Criterion Four “Drivers”: Andy Wold, Assessment Coordinator and Biology faculty Lyz Jaakola, Music and American Indian Studies faculty, spring 2014 Jay Sandal, Biology faculty Jan Chronister, English faculty, fall 2014 Roxanne DeLille WINHEC accreditation Interim Coordinator for American Indian Studies and Speech faculty, fall 2014 Sherry Sanchez Tibbetts, Director of Institutional Research, fall 2014 Criterion Five “Drivers”: Stephanie Hammitt, Chief Financial Officer Candi Broeffle, Dean of Workforce Development Mary Gayle Pucel, Accounting, Business, and Economics faculty Fran Wendorf, Reading faculty, spring 2014 Sherry Sanchez Tibbetts, Director of Institutional Research, fall 2014 Federal Compliance section: Sherry Sanchez Tibbetts, Director of Institutional Research Additional Steering Committee members providing assistance to the “Drivers:” Kevin Maki, Electric Utility Technology faculty Damien Paulson, College in the Schools coordinator and advisor Kathie Hill, Financial Aid Loran Wappes, IT Director Patricia Grace, Counselor/faculty Robert “Sonny” Peacock, Director of Fond du Lac Tribal College DATA COLLECTION Collection of data to support the HLC criteria was the job of the Steering Committee members with the assistance of college faculty and staff. Each criterion group handled the distribution of job duties differently. In some cases, one work group member took responsibility for one component or subcomponent. In others, a collective approach was taken to all. TECHNOLOGY Electronic directories were set up in the college’s One Note computer network, with access given to the HLC Steering Committee chair, criterion group “Drivers,” and administrative support staff. A tab was created for each criterion, as well as each major section of the self-study. Evidence submitted by the Drivers was saved in the appropriate directory. 6 INTRODUCTION COMMUNICATION The HLC Steering Committee co-chairs were primarily responsible for communication of processes associated with the development of the self-study. • The administration dedicated the entire January 9, 2014, Duty Day for the HLC Self-Study kick off with the HLC Steering Committee chair and vice president of academic affairs, reviewing basic accreditation information, as well as facilitating an assessment workshop and other activities related to the self-study. • The Self-Study Steering Committee had as two of their responsibilities (a) communication with faculty, staff and administrators regarding self-study evidence and data requests and (b) serving as campus resource people on the HLC accreditation criteria and core components. As such, the Steering Committee became one of the primary communication entities in the self-study process. • The administration dedicated the May 14, 2014, Duty Day to a workshop on course and program assessment and presentation of the draft of the self-study report by the HLC Steering Committee “Drivers.” • The college focused much of its August 20th Duty Day on expanding the outcomes assessment work faculty have committed to meeting HLC standards and improving academic excellence at the college. Don Carlson, the new Vice President of Academic Affairs, gave a report on goals for the academic division particularly related to the HLC self-study and visit. ROLES AND RESPONSIBILITIES HLC Steering Committee Co-Chairs: The college hired an expert consultant to head up the work of the steering committee and serve as a bridge during the transition from the interim vice president to the new vice president. The Steering Committee chair: • Coordinated the self-study process and served as co-liaison with the vice president of academic affairs for the HLC/PEAQ process. • Prepared agendas and facilitated Self-Study Steering Committee meetings. • In concert with the Self-Study Steering Committee conducted an initial audit of available evidence for each core competency. • Provided support to the Criterion “Drivers” and attended meetings as necessary. • Facilitated relevant meetings and forums and made presentations as needed. • Served as liaison between criterion groups and institutional research to monitor collection, analysis, and evaluation of data. • Provided editorial questions, comments, and suggested revisions to the self-study document. 7 INTRODUCTION • Presented periodic progress, as well as the self-study document, to staff and faculty. • Met regularly with the president and vice president of academic affairs. • Along with the vice president, acted as liaison with the HLC staff. • Attended HLC’s Annual Meeting sessions with Steering Committee members. SELF-STUDY STEERING COMMITTEE: The Self-Study Steering Committee: • Served as a sounding board and decision-making group for any issues related to the self-study, • Provided support to Criterion Work Groups, • Served as campus-resource people on the HLC accreditation criteria and core components, • Monitored the collection of evidence to support the self-study document, • Used the HLC criteria and core components as a guide to mediate questions of overlapping among the criteria, • Communicated to their constituent groups regarding self-study and reaccreditation activities, requests, and progress, • Assisted the HLC Steering Committee chair in facilitating and preparing for the HLC comprehensive visit by arranging and participating in a “mock” visit, • Will be serving as resource people for the HLC evaluation team during the site visit, and • Will be assisting with the development of plans to implement any recommendations that emerge from the site visit and with the college’s transition from PEAQ to Pathways. CRITERION WORK GROUPS Criterion Work Groups correlated with the five HLC criteria for which the college will be providing evidence. Membership of these work groups included a representative of the Self-Study Steering Committee who served as the “Driver” and other members who supported their work. The roles and responsibilities of the work groups included: • Understanding the relationship of the work to the self-study as a whole; • Thoroughly reviewing and understanding the core components to be addressed and evaluated; • Identifying data that informed the evaluation of the core components; • Identifying and utilizing human resources needed to evaluate core components; • Assuming responsibility for the accuracy and integrity of the assigned criterion; 8 INTRODUCTION • Gathering and assessing data showing the extent to which the college meets the core components; and • Developing proposed recommendations based on both strengths and challenges. RESPONSES TO CONCERNS RAISED IN LAST EVALUATION VISIT Below are the concerns expressed by the 2011 Focus Visit team. The concerns are quoted directly from the team’s report with page numbers noted at the end of each major point. Concern Financial Stability: Evidence that demonstrates that further organizational attention is required in the area of focus. a) The Composite Financial Ratios for the college have been corrected to fall within the recommended guidelines. Conversations with the financial team provided evidence that the college has implemented strategies to improve their financial viability. It will be important for the institution to continue to monitor the ratios on an annual basis to ensure the institution’s financial health. This continued demonstration of careful financial monitoring will provide the foundation for future financial stability. (10) b) Meetings with MnSCU financial staff as well as MnSCU internal auditors indicate that the college has demonstrated a pattern of fiscal management, with an emphasis on maintaining good ratios per the Higher Learning Commission’s expectations. The college will be expected to continue these patterns of fiscal management and also maintain the financial reserves as dictated by MnSCU. The financial ratios have been used by the HLC as a reference to see how a given institution’s finances compare with minimum expectations. It allows the HLC to see yearly trends of the institution as a way to safeguard against future issues. As a matter of MnSCU policy, the institution is expected to maintain a reserve balance of 5% - 7%. Even though the MnSCU policy was not reviewed, it would be expected that any balance less than 5% would result in the institution being placed on a fiscal watch situation by MnSCU. (10-11) c) The college has put into place a financial team to address the audit findings. While the college has cleared all of the audit findings, if additional findings should occur, then the team will be called upon to address the concerns and clear any future audit findings as quickly as possible. If the institution falls back in to a situation in which multiple audits are found, this could negatively affect potential future grant and endowment funding, as well as, give a State institution negative publicity regarding financial management. (11) Institutional Response The primary evidence is discussed in Criterion 5. Pertinent highlights include: • The college has responded to and corrected errors reported as audit findings in FY 2014; however, due to the final review schedule of the Office of Internal Audit, official confirmation of this will not be received until June 2015. If updates regarding the status of the findings become 9 INTRODUCTION available prior to the site visit, FDLTCC will provide the information to evaluators when they arrive on campus. • The CFI averaged +2.6 from 2011 – 2014. • The college’s reserve averaged 7.1 percent from 2011 – 2014. • The college has received two awards from the MnSCU system recognizing excellence in financial management, and the college’s budget committee received the Outstanding Service award from the chancellor’s office of the MnSCU system in fall 2014 for their outstanding work and service to the college. Concern Demonstrating implementation and continued engagement of the college community with the Strategic Plan: Evidence that demonstrates that further organizational attention is required in the area of focus. a) The college has only demonstrated two complete planning cycles, therefore they were not able to demonstrate an ongoing implementation of strategic planning. To fully implement the strategic plan, the college must finish, implement and incorporate the results into the college operations and show a systemic application of the planning process. To accomplish this objective, all of the planning processes that have been developed will need to run through several cycles, become institutionalized and the results incorporated into the strategic plan. (12) Institutional Response The primary evidence is discussed in Criterion 5. Pertinent highlights include: • Celebrated the completion of FDLTCC’s 2008 – 2012 strategic plan. • Developed and finalized FDLTCC’s 2013 – 2016 strategic plan, aligned with MnSCU system strategic work plan and incorporating initial goals of FDLTCC’s academic plan. • Developed and finalized new master facilities plan during 2012 – 2014 that is aligned with future academic development and existing student services needs. Submitted pre-design to MnSCU system for consideration during fall 2014. • Developed a new academic planning process during the 2014-15 academic year that incorporates the college’s strategic plan, budget process, and the assessment process. • Continued process for short- and long-term budget planning. Concern Development of a plan for the assessment of student learning and demonstrated progress of full implementation, data collection, and appropriate attention to instructional and college decisionmaking based on assessed outcomes and that the college has embraced the value of assessment of student learning and has integrated it into its overall curriculum and instructional process. Evidence 10 INTRODUCTION that demonstrates that further organizational attention is required in the area of focus. a) The visiting team found evidence that the assessment of student learning outcomes exists at multiple levels through implementation of the CAC questionnaire, course rubrics and Perkins data, however, the college has more work to accomplish, particularly in the CTE areas, to assure that direct learning outcomes are aggregated across the campus and analyzed to inform continuous improvement. (16) b) Although faculty and administrators confirmed that assessment results were shared at the spring 2011 Duty Day, there is, as yet, no annual report summarizing assessment outcomes, findings, and plans for curricular improvement. Development of a format for an annual report and strategies for sharing results and recommendations with all constituencies will provide a vehicle for sharing results with all constituencies. (16) c) Much attention has been given to the refinement and assessment of CAC measures over the past two years as evidenced by the revision of the document for 2010 administration, but assessment of CTE courses appears to rely heavily upon Perkins program measures. These efforts could be strengthened by engagement of advisory committees and alumni in the refinement of student learning goals and measures in the CTE domain at the course and program levels to ensure CTE programs meet the needs of business/industry in the service area. (16) d) The revised program review guidelines will strengthen program-level assessment by including attention to direct measures of student learning. However, due to the short time frame the faculty will need to repeat the process and demonstrate that the process has been systematized by completing at least two to three reviews before the next comprehensive visit, and show that the results are shared with key constituencies including advisory committees whose input is important to program improvement. (17) e) Faculty shared with the team that many of them have developed rubrics for measuring student learning in their courses, development is individual so there is not necessarily consistency in focus across different sections of the same or similar course. Achieving consensus for standard rubrics would make data collection and analyses easier to manage and more information about student academic achievement. (17) f) The team did not find goals and outcomes for four CTE programs, nor clear distinctions between expectations for certificate and associate degree programs. It is important that faculty ensure that goals and outcomes are documented for all CTE programs so that students are clearly informed about learning expectations and so that advisory committees can help identify appropriate assessment that address business/industry needs. (17) g) At the time of the focus visit, most, but not all, CTE programs had developed and documented program level goals. The college is encouraged to ensure that all programs have published learning goals and outcomes and to demonstrate how CTE goals and outcomes are measured through a continuum of course and program-level measures. (17) 11 INTRODUCTION h) Currently program level learning goals and outcomes are not included in catalog and program brochures. The college will review all current documents and make revisions to better inform students about those goals and outcomes. Transparency about expectations and sharing of results with constituencies are elements of a mature assessment program. (17) i) Interviews with faculty confirm that the college has just begun expanding assessment strategies and measures to off-site locations, including high schools. To ensure consistent programming across sites, faculty will need to implement assessment strategies across all sites and include these assessment results as a component of the college’s performance data. (17) Institutional Response The primary evidence is discussed in Criteria 3 and 4. Pertinent highlights include: • Adopted TracDat assessment reporting software to streamline and simplify data collection, reporting, and storage of course- and program-level assessment results. • Retained faculty consultant experienced with successful implementation of TracDat to assist with redesigning FDLTCC’s approach due to significant problems with the previous design. • Assigned assessment coordination responsibilities to a single faculty person who worked in concert with the consultant. • Completed course-level and program-level reporting structure in TracDat. • Created a bridge for CITS faculty to begin assessment reporting of the college’s four competencies, as well as outcomes specific to individual courses, by providing 1) global access to the college’s Desire2Learn (D2L) online course software and 2) a link to the TracDat assessment reporting software. • Engaged program coordinators to define coordination responsibilities, review and revision of program learning outcomes, schedule for program reviews, and revision of the college program review policies. • All programs have program-level goals and outcomes. • Reviewed and updated policies for program advisory committees with a team of faculty and administration. • Created a new advisory committee for the Elementary Education program which has been in suspension, with the goal of revitalizing this program on campus and offering it again. • Conducted a Nursing Program review in 2013 – 2014 that revealed the need for organizational structure and curriculum changes in order to meet national and state accreditation standards and recommended hiring a Nursing Director with full supervisory responsibilities. • Retained Nursing Program consultant in 2013 – 2014 to analyze the program and prescribe changes to the curriculum, admission criteria, student orientation, policies and procedures. 12 INTRODUCTION • Implemented changes recommended for the Nursing Program that demonstrated significant increase in pass rates for students passing the State licensing exam. The pass rates have now exceeded the requirement of 75% of graduates from spring 2014 passing the exam. • Through the development of the college’s new American Indian Studies associate of arts degree program, the college formed a template for academic program development consisting of the following primary facets : 1. creation of a program advisory board with clearly defined oversight roles and duties, 2. creation of program mission and values aligned with institutional mission and values, 3. development of program outcomes aligned with program (and institutional) mission and values, and 4. collaborative development with general education faculty of course-level outcomes appropriate to the program’s general education offerings. Concern Full integration of general education and program outcomes into program development and demonstrating the evaluation of programs is driven by data-informed decisions: Evidence that demonstrates that further organizational attention is required in the area of focus. a) Faculty expressed some concern in finding effective ways of aggregating meaningful performance data related to the measure of the CACs across the curriculum, They found that using the D2L system was too time consuming for faculty entering the data and that the program did not provide a good mechanism for aggregating data. The recent purchase of TracDat will help facilitate aggregate reporting to key constituencies regarding student performance. Faculty are encouraged to consider strategies to use results to continue discussions across the curriculum about expected outcomes and needed refinements to ensure that data provide the most meaningful input for modifying curriculum to improve student learning. (19) b) With just two years of data collection accomplished since the last comprehensive visit, the college is encouraged to continue its efforts to ensure a pattern of annual evaluations of general education learning outcomes and to document findings and recommendations each year so that a continuum of information can provide an improved context to inform decision-making and budget allocations over time. (19) c) The college may wish to consider incorporating a “value-added” component to its assessment of general education. At present, administration of the CAC includes students new to the institution as well as those who have completed multiple semesters. Although this strategy has confirmed that students who have completed core courses perform better than those who have not, the college may wish to investigate the comparison of entrylevel performances on CAC competencies with the performance of the same students in their final semester of enrollment to evaluate achievements effected over time for students who complete their programs of study at FDLTCC. (20) 13 INTRODUCTION d) The college is encouraged to continue to refine the program review process and data indicators to assure that programs are current and competitive to meet the needs of its communities. Program reviews provide an analysis of programs over time, thus providing contexts for direct measures of student learning in relation to graduation, transfer, and placement data. (20) Institutional Response The primary evidence is discussed in Criteria 3 and 4. Pertinent highlights include: • Adopted TracDat assessment reporting software to streamline and simplify data collection, reporting, and storage of course- and program-level assessment. • Retained faculty consultant in 2013 – 2014 experienced with successful implementation of TracDat to assist with redesigning FDLTCC’s approach due to significant problems with the previous design. • Assigned assessment coordination responsibilities to a single faculty person who worked in concert with the consultant. • Continued to run local instrument to measure Competencies across the Curriculum (CACs) while TracDat was redesigned. • Continued work on common classroom rubrics. • Developed common rubric for Information Literacy competency assessment. • Collected assessment data for Communication competency based on a common rubric. • Engaged faculty in review and revision of course outlines including updates in course learning outcomes. • Held two faculty development activities focused on assessment of teaching and learning including a Predictive Analytics (PAR) presentation by national expert, Dr. Linda Baer. • Engaged program coordinators in defining coordination responsibilities, review, and revision of program learning outcomes, schedule for program reviews, and revision of the college program review policies. OTHER RECENT DEVELOPMENTS (2013-15) • Reviewed and implemented changes in processes and timelines for College Catalog changes and development of class schedules to more effectively meet all constituents’ needs. • Updated the college website during fall 2014 to meet the needs of college constituents more effectively. • Incorporated changes in the Academic Affairs organizational structure that includes moving the 14 INTRODUCTION workforce development program into the division and changing the duties of the dean in that department to also work with Career and Technical Education programs in the division. In addition, all staff members that support the division now report to the administrators in the division for a clearer chain of command. • Implemented Core Values in the college including discussion of the values at the administrative duty day in August, 2014, and holding its first “All-In” Respect Feast on October 29, 2014. • Revitalized the Center for Teaching and Learning committee during fall 2014 to review training needs for all faculty and staff at the college and review processes for distance education training on campus. • Invited by the World Indigenous Nations Higher Education Consortium (WINHEC) in May 2014 to complete a self-study for accreditation by the organization. The college will complete the selfstudy during the 2015-16 year. • In addition to the required attendance by administrators, have consistently sent at least three faculty to the HLC Annual Meeting since 2011 and required the entire Self-Study Steering Committee to attend the HLC 2014 Annual Meeting with focused attention on tribal colleges and assessment. • Reviewed diversity and equity policies and programming in the organization and formed a new committee during the 2014-15 year. • Overall, the college has dedicated resources to more effectively meet and sustain HLC standards in the past two years. 15 FEDERAL COMPLIANCE Federal Compliance I. CREDITS, PROGRAM LENGTH, AND TUITION Higher Learning Commission Policy and Expectations The Commission expects an affiliated institution to be able to equate its learning experiences with semester or quarter credit hours using practices common to institutions of higher education, to justify the lengths of its programs in comparison to similar programs found in accredited institutions of higher education, and to justify any program-specific tuition in terms of program costs, program length, and program objectives. Affiliated institutions notify the Commission of any significant changes in the relationships among credits, program length, and tuition. The institution demonstrates that it has credit hour assignments for each class it offers, overall credit hour requirements for each degree program, and that its credit hour allocations and requirements are within the range of good practice in higher education. The institution sets its tuition consistently across its programs, avoiding program-specific charges unless such charges are justified. The institution must justify any program-specific tuition it charges based on the costs and expenses for offering that particular degree program. Institutional Response Credits and Program Length The lengths of academic programs at FDLTCC are similar to programs in other accredited institutions and comply with MnSCU Board Policy 3.36 (see MnSCU Board PoliciesER in the electronic resource room), including the use of the semester credit system as a basic measure of learning experiences and a systemwide common calendar of term lengths and starting dates. A semester in the MnSCU system comprises at least sixteen weeks, with allowance for exceptions as long as credit hours are met. For example, FDLTCC has accelerated most offerings of its two-credit developmental English courses by reducing them from sixteen-week to eight-week courses; thus, rather than meeting two hours per week across sixteen weeks, the courses meet four hours per week for eight weeks. All courses, including online courses, must meet the same goals, outcomes, and levels of rigor as those delivered in the traditional classroom environment. All Associate of Arts degrees in the MnSCU system are capped at 60 credits. Associate of Science and Associate of Applied Science degrees vary in the system from 60 credits to over 70; those over 60 credits, such as FDLTCC’s law enforcement program, applied for and were granted waivers through a MnSCU system-wide and system-led negotiation process that took place during 2011 - 2013. The process streamlined the credits of same-discipline A.S. and A.A.S. degree programs across the system in order to provide students a consistent experience in their disciplines, particularly when transferring; thus, all law enforcement programs at MnSCU colleges are 68 credits, for example. Similar to its MnSCU peer institutions, FDLTCC’s courses primarily run on a three-credit backbone, with the primary exceptions occurring in specialized courses, such as program-specific courses and courses that must comply with agency-regulated training hours. The college’s course proposal and approval process (see Course Proposal ProcessER in the Teaching and Learning folder in the electronic resource 16 FEDERAL COMPLIANCE room) requires, among other things, faculty to determine and discuss course content, credits, delivery methods, and course goals and outcomes. It also requires a demonstrated review of similar courses at other institutions, particularly those to which FDLTCC students are most likely to transfer. Information regarding the lengths and course requirements of FDLTCC’s degree programs is found in the College Catalog (see pages 76 - 96), on the college’s website (see <http://fdltcc.edu/academics/degreeand-certificate-programs/>), and, most thoroughly, on the program planners used with students to map their academic plans <http://fdltcc.edu/current-students/academic-support/program-planner-checklists/>). FDLTCC does not offer any degree programs or certificates in clock hours. Tuition and Fees FDLTCC complies with MnSCU Board Policy 5.11 and 5.11.1 (see MnSCU Board PoliciesER in the electronic resource room) in establishing tuition and fees. For academic year 2014-2015, tuition at FDLTCC is approximately $5,200 per year for a full-time student. Some courses that incur equipment or supply costs and site fees have higher tuition costs than the base tuition rate (currently $158.90). The cost differential rates are determined annually by FDLTCC’s CFO and relevant faculty and are approved by the MnSCU Board of Trustees. Tuition information about courses with a differential rate are provided annually to students via hard copy available in the Student Services and Business offices and on the college website (<http://fdltcc.edu/wp-lib/wp-content/uploads/2014/09/Tuition-Rate-Sheet-20142015.pdf>). Data regarding cost differential rates across the MnSCU system are made available to all CFOs, and FDLTCC’s CFO and relevant faculty review such data in the annual process of determining differential rates. The schedule of fees at FDLTCC is established by the MnSCU Board of Trustees and follows MnSCU Board policy 5.11 and 5.11.1, which stipulates mandatory fees (5.11.1 Part 4) and regulates optional fees (5.11.1 Part 5). FDLTCC’s primary fee structure is detailed below. Type of Fee Amount Application Fee $20 for each credit seeking application Technology Fee $8 per credit is charged to advance the technological status of the campus, including acquisition of computer hardware, software, and other equipment to enhance student learning Parking Fee (does not apply to online courses) $1 per credit hour is charged for standard upkeep and maintenance of parking facilities Student Life Fee 7.00 per credit each semester Minnesota Community College Student Association Fee $0.31 per credit each semester Senior Citizens (persons over 62 years) $15.00 fee in lieu of tuition General information regarding tuition and fees is available in hard copy form at FDLTCC’s admissions, business, and advising offices and, electronically, on the college’s website (<http://fdltcc.edu/paying-forcollege/tuition-and-fee-payments/>) and in the College Catalog (see pages 34 - 41). 17 FEDERAL COMPLIANCE II. STUDENT COMPLAINTS Department of Education and Higher Learning Commission Expectations The Department of Education expects evaluation teams to be aware of major complaints or categories of student concerns. To comply with federal regulations, the Commission expects an affiliated organization to provide a comprehensive evaluation team with an organizational account of the student complaints it has received and their disposition. This account should cover the two years of operation preceding the comprehensive evaluation. Institutional Response All MnSCU Board policies noted in this section can be found in the MnSCU Board PoliciesER folder in the electronic resource room. FDLTCC’s student complaints and grievances procedures are governed by MnSCU Board 3.8 and 3.8.1 and fall into the following general categories: A) MnSCU Board Policy 1.B1 and 1.B1.1 Discrimination and Harassment, B) MnSCU Board Policy 1.B3 and 1.B3.1 Sexual Violence, and C). MnSCU Board Policy 3.6 and 3.6.1 Student Conduct. Consistent with Board Policy 3.8, FDLTCC has an institutional policy to resolve grade disputes (see Grading PolicyER in the FDLTCC Policies folder in the electronic resource room). Complaint and grievance processes are outlined for students on the college’s website (<http://fdltcc.edu/about-us/policies-reports/academic-campus-policies/complaintsgrievances-petitions/>) and in the Student Handbook (p. 35). The college also responds to student complaints on an as-needed basis when complaints fall outside primary policy-related dimensions. Discrimination and harassment complaint procedures flow from MnSCU Board policies 1.B1 (Nondiscrimination in Employment and Education) and 1.B1.1 (Report/Complaint of Discrimination/ Harassment Investigation and Resolution). The procedures cover students and employees. For most student-against-student complaints, FDLTCC has a designated officer in charge of listening to and investigating any harassment/discrimination claims. A designated officer interviews the complainant and any witnesses involved in the situation. Once all parties have been interviewed and factual information gathered, the officer writes a report, which is then forwarded to the dean of student services, the vice president of academic affairs, or designee who makes a final decision on the matter. FDLTCC, like other MnSCU colleges, uses the services of an outside harassment/discrimination officer when necessary, such as when a conflict of interest is present, to investigate claims made by students against faculty or staff or claims made between employees. In the event that a student or employee has a complaint against an FDLTCC employee, the outside officer investigates the situation and provides their report to the dean of student services, the vice president of academic affairs, or a designee who then determines final actions. Student complaints related to academics, such as complaints about grades, instruction, and other classroom-based situations, are handled by the vice president of academic affairs. The vice president works with the student(s) and any instructor(s) involved to resolve the situation. If there is no resolution, the student follows the formal complaint process. If the situation involves a dispute about grades, the vice president seeks resolution by working with the instructor and student; if resolution is not found, the student is files a petition. If aspects of an academic-related problem might involve some dimension of harassing or discriminatory behavior, the vice president informs and works as necessary with the college’s designated officer (see Grading PolicyER in FDLTCC Policies folder; Student Handbook, p. 19). 18 FEDERAL COMPLIANCE Complaints regarding possible violations of FDLTCC’s Student Code of Conduct are handled by the dean of student affairs at FDLTCC and are governed by MnSCU Board policies 3.6 and 3.6.1. This policy and related procedures are outlined on the college’s website (<http://fdltcc.edu/about-us/policiesreports/academic-campus-policies/student-conduct-code/>) and in the Student Handbook (p. 32 - 33), and the college practices these procedures for student conduct-related complaints. Related to the Student Code of Conduct, FDLTCC has the following policies Academic Honesty and Classroom Conduct, Zero Tolerance of Campus Violence, and Drug and Alcohol policies (see Student Handbook, p. 33-38). FDLTCC’s student-athletes must adhere to the Student Athlete Code of Conduct (<http://fdltcc.edu/wplib/wp-content/uploads/2014/09/AthleteHandbook.pdf>). In addition to the official processes, FDLTCC has the benefit of being a small campus and is responsive to student complaints that fall outside the bounds of harassment/discrimination, academics, and student conduct, such as concerns about scheduling, parking, food service, and recycling. Through the Student Life committee, students are free to raise issues before the administrators, faculty, and other students who sit at the table. Such problems are heard and acted on as needed. Students also consult faculty and staff and the college’s administrators, including the president, if they feel they are not being heard. Tangential to complaints are requests by students for waivers of a college rule or regulation. Students are able to petition for a waiver through the petition process and have their request heard by the Student Petitions Committee, which meets regularly. Records of complaints, which are confidential, will be made available to the HLC evaluating team during their visit to our campus. Forms related to complaints and petitions have been included in the electronic resource room (see Complaints and PetitionsER in the FDLTCC Policies folder). III. TRANSFER POLICIES Higher Learning Commission Policy and Expectation The institution must demonstrate that it appropriately discloses its transfer policies to students and to the public. Transfer policies contain information about the criteria the institution uses to make transfer decisions. Institutional Response Transfer-related policies and procedures are governed by MnSCU Board policies 3.39 (Transfer Rights and Responsibilities), 3.21 (Undergraduate Course Credit Transfer), and 3.37 (Minnesota Transfer Curriculum). FDLTCC discloses its transfer policies to students and to the public, posting information on its website (<http://fdltcc.edu/current-students/graduation-transfer/transfer-information/>) and in its College Catalog (see pages 60 - 63) that includes information about the evaluation process for incoming students, evaluation criteria, the Minnesota Transfer Curriculum (MnTC), and rights to appeal decisions. As an open enrollment institution, FDLTCC accepts all transfer students who are in good standing. Those seeking transfer admission must complete an application and provide official transcripts from every institution they attended, including high school or GED information. Transcripts from students 19 FEDERAL COMPLIANCE transferring to FDLTCC from another MnSCU institution are automatically available to FDLTCC’s admissions office via the system’s e-transcript services. The college considers all transcripts, including those from non-regionally accredited institutions, and evaluation criteria include academic standing, credit life, credit for prior learning, CLEP, MnTC criteria, and credit for military training. If questions arise during a transcript evaluation, the college’s registrar will work with a given faculty member, often one who teaches a course similar to the one in question or is at least in the field, and with the vice president of academic affairs to determine how to proceed; oftentimes, more information is requested from the incoming student or from the sending institution. After a student’s transcripts are reviewed, the college notifies the student of the evaluation results. If a student finds the transcript evaluation unfavorable, the student has the right to appeal the evaluation within one month through FDLTCC’s petition process. The college’s Student Petitions Committee meets regularly and is composed of faculty representatives, the registrar, the vice president of academic affairs, and student services representatives. Students are informed of the committee’s decision by the registrar. Consistent with MnSCU Board Policy 3.21, if the decision is unfavorable, the student has the right to make a MnSCU system-level appeal. The college’s record of credit transfer success is monitored on the MnSCU system’s Strategic Framework Measures, which FDLTCC makes public on its website (see the final performance measure on the list at <http://fdltcc.edu/wp-lib/wp-content/uploads/2014/09/Accountability-Dashboard-September-2014.pdf>). FDLTCC utilizes the “Minnesota Transfer Curriculum” (MnTC) as the hub of its lower division general education requirements across all of the college’s degree programs. The MnTC, governed by MnSCU Board Policy 3.37 and 3.37.1, consists of courses in ten goal areas: 1) Communication, 2) Critical Thinking, 3) Natural Sciences, 4) Mathematical and Logical Reasoning, 5) History, Social and Behavioral Sciences, 6) Humanities and Fine Arts, 7) Human Diversity, 8) Global Perspective, 9) Civic and Ethical Responsibility, and 10) People and the Environment. These goal areas form the bulk of FDLTCC’s associate of arts (AA) degrees; a completed 60-credit AA transfers as a package to universities in the MnSCU system, as well as to the University of Minnesota, and the student enters university having completed all lower division general education requirements. FDLTCC’s associate of science (AS) and associate of applied science (AAS) degrees contain portions of the MnTC, which is specified on FDLTCC’s program planners, along with information about the MnTC goal areas the student would need to complete to attain an AA degree. The MnTC-designated courses in FDLTCC’s curriculum pass through the college’s course proposal and approval process (discussed in core component 3B) and conform to the review practices outlined in MnSCU Board Policy 3.37.1. The college’s MnTC curriculum is also reviewed on a regular basis by the MnSCU system office (see MnTC ReviewER folder under Teaching and Learning for an example of a review and the college’s response in the electronic resource room). The vice president of academic affairs is given the results of the review, and any concerns about specific courses are addressed with faculty and through the college’s curriculum review process. Information about MnTC and its guidelines, goal areas, learning goals and outcomes, and the transferability of credits is available at <www.mntransfer.org> and in Criterion 3 of this document. 20 FEDERAL COMPLIANCE FDLTCC offers a variety of resources for students who are planning to transfer to or from FDLTCC to map or monitor their academic path. Students can directly work with the college’s advisors; they can access FDLTCC’s program planner checklists via hard copy in advising offices or online (see <http://fdltcc.edu/current-students/academic-support/program-planner-checklists/>) and utilize the information with other transfer resources, such <https://www.transferology. com/state/mn> or at as <www.mntransfer.org>; and they can request at any time, or receive upon application for graduation, Degree Audit Reports (DARS), which indicate the MnTC courses a student has completed and needs to complete (see Associate of Arts DARS ExampleER under Teaching and Learning in the electronic resource room). Finally, students who participate in the college’s Nandagikendan (Seek to Learn) Academy for Returning Students participate in a week-long seminar focused on preparing for transfer to a university. FDLTCC’s AS degree programs have articulations with a variety of institutions, focused especially on area universities to which most FDLTCC students transfer. In addition to individual agreements, the college has broad field agreements in the health sciences and a statewide agreement in nursing (see Articulation AgreementsER under Teaching and Learning in the electronic resource room). The college provides information to students about articulation agreements through advising, program-specific brochures, and online (see <http://fdltcc.edu/current-students/graduation-transfer/transfer-information/>). IV. VERIFICATION OF STUDENT IDENTITY Higher Learning Commission Policy and Expectation The institution will demonstrate that it verifies the identity of students who participate in courses or programs provided to the student through distance or correspondence education. Institutional Response Each student registered at FDLTCC receives a “StarID,” an identification number that follows a student throughout his or her tenure in the MnSCU system. Students use their StarID, with their personalized passwords, to access their student account information, email accounts, and the Desire2Learn (D2L) learning management system. Additionally, each student is issued an identification card. FDLTCC’s online course offerings are limited relative to other institutions; yet, the topic of verification of identity is of significant concern to the college’s faculty. Although not yet mandatory, some faculty who teach online courses may require students to take proctored examinations on-site; no fee has been charged. Some faculty will require video meetings. Some faculty will arrange their assignments and other course activities in a manner that reduces the risk of dishonesty. For example, a writing instructor will provide a variety of non-essay assignments, as well as online “discussion” activities, in order to “see the same voice,” and some will give “surprise” assignments that are time-sensitive and reduce the possibility of someone else completing the work. V. TITLE IV Higher Learning Commission Policy and Expectation The institution will present evidence on the required components of the Title IV Program, including general program requirements, financial responsibility requirements, default rates, campus crime 21 FEDERAL COMPLIANCE information, athletic participation, students right to know, satisfactory academic progress, contractual relationships, and consortial arrangements. Institutional Response General Program FDLTCC participates in the following Title IV programs: • • • • Federal Pell Grant Federal Supplemental Educational Opportunity Grant (FSEOG) Federal Work-Study program Direct Loan Stafford Loan Programs As an institution with Program Participation Agreements, FDLTCC complies with its reporting obligations to the Integrated Postsecondary Education Data System (IPEDS) as required. This process is predominantly handled by the MnSCU system via data draw-downs from FDLTCC through MnSCU’s Integrated Student Records System (ISRS). Personnel in the system office work with the FDLTCC Institutional Research Director, Financial Aid Director, the registrar, and FDLTCC administrators to confirm the data and resolve any questions. As an institution participating in a Student Financial Aid (SFA) Program and also having an intercollegiate athletic program, FDLTCC must comply with the Equity in Athletics Disclosure Act (EADA). In compliance with the Act, FDLTCC submits an EADA report to the U.S. Department of Education (DOE) annually. FDLTCC’s EADA report provides the DOE with information about the college’s intercollegiate athletic participation, staffing, and revenues and expenses by its men’s and women’s teams. Because the Act is designed to make prospective students aware of the college’s commitment to providing equitable athletic opportunities to its students, the Act requires schools to make the report available on request to students, potential students, and the public. FDLTCC notifies the public about the report’s availability on its website (<http://fdltcc.edu/campus-life/thunder-athletics/>). Financial Aid Auditing The most recent Department of Education Federal Program Review of the college’s financial aid program occurred during September 2008. Evaluators were present on campus for four of five scheduled evaluation days, leaving one day early because the program was found to be in very good order. The findings noted only the necessity to correct a small number of clerical errors. The Minnesota Office of Higher Education (MOHE) audits the Minnesota state financial aid programs (Minnesota State Grant, Minnesota State Work Study, Minnesota Postsecondary Child Care Grant, Student Education Loan Fund, Safety Officer Survivor Program, Minnesota GI Bill, Minnesota Achieve Scholarship, and Tuition Reciprocity) either annually or biennially, whichever they choose. MOHE auditors select a random sample of recipients from FDLTCC’s disbursement reporting and conduct onsite audits. The college has not received any programmatic or systemic citations. 22 FEDERAL COMPLIANCE Institutional Financial Auditing FDLTCC’s finances are monitored in a variety of ways, including its reserve fund and composite financial index, which are discussed in greater detail in Criterion 5 of this document. In addition to system-level and institution-level monitoring, FDLTCC is part of system-wide audits conducted by an independent auditing firm. The Office of the Legislative Auditor (OLA) may also conduct certain reviews on the MnSCU system as a whole or on individual projects. MnSCU’s Internal Audit Department also performs reviews, as approved by the Board of Trustees, of certain operations. The objective of those reviews are to review internal controls over financial operations in order to ensure the college has safeguarded college assets, properly earned and expended public funds, and accurately recorded transactions in the accounting and personnel systems. In addition, they provide assurance that the college has complied with material finance-related legal requirements, MnSCU policies and procedures, and management’s authorized college policies. Internal audit also follows up to determine whether or not the college has resolved any audit findings arising from the reviews. Each year, the MnSCU Board of Trustees approves an audit plan submitted by Internal Audit and the Audit Committee of the Board on specific topics of interest. The sample of colleges audited is determined based on that plan. For instance, late in 2014, Internal Audit reviewed grant processes. Because FDLTCC has a high dollar volume of grants, the college was one of seven selected for audit. The grants that FDLTCC receives are accounted for through the MnSCU system office and fall under system review/audit requirements. Occasionally the funding agencies may also perform a program audit or review. The audit was done in late November/early December, and at the time of this writing, the college has not yet received a report or recommendations. The Department of Internal Audit also conducts periodic reviews of certain procedures and processes performed at all colleges in the MnSCU system. The MnSCU system as a whole received an audit finding during summer 2013 because the State did not complete and submit to the Department of Education (DOE) its A133 audit in a timely manner. As a result, the DOE imposed some sanctions on the system as a whole. Although the issue has been resolved, FDLTCC, like all of the colleges and universities in the system, currently cannot request financial aid funds until after disbursement to the students. Although the students remain unaffected, system business offices are a bit challenged. For more information, see FAQs Financial Aid SanctionER under Budget and Finances in the electronic resource room; for a general overview of the 2014 audit plans in the MnSCU system, see 2014 Audit PlanER. Copies of FDLTCC’s audit reports will be uploaded to the HLC website and related materials are also included in the Budgets and Finances folder in the electronic resource room. The college has responded to and corrected errors reported as audit findings in FY 2014; however, due to the final review schedule of the Office of Internal Audit, official confirmation of this will not be received until June 2015 (see Internal Audits Letter 1/9/15). If updates regarding the status of the findings become available prior to the site visit, FDLTCC will provide the information to evaluators when they arrive on campus. Default Rates FDLTCC’s 3-year cohort default rate for the past three years has been 21.5 (2009), 29 (2010), and 22.9 (2011) percent and is in compliance with DOE guidelines. 23 FEDERAL COMPLIANCE In an effort to reduce the number of students who default on their student loans, FDLTCC practices the following in its default management plan: 1) Prints total loan debt on student award letters (current as of the date of their award letter), and includes a paragraph about responsible borrowing on both the award letter and the email notification; 2) Requires Entrance Counseling (www.studentloans.gov) for every student before their first loan, even if they have borrowed at another college before transferring to FDLTCC; 3) Requires Exit Counseling (www.studentloans.gov) after the second disbursement of their last loan. We will mail: a) Loan History list from ISRS b) Exit Counseling Letter c) Student Loan Information sheet 4) Evaluates SAP at the end of every term and discusses bad terms with students each term, even if they are not suspended; 5) Presents a Default Prevention Seminar using the “What to do when you can’t make your student loan payment?” flyer at all Suspension Petition Learning Seminars; 6) Administers the 0 to 40 Academic Advising program, teaching time management and study skills; 7) Promptly responds to any and all Skip-tracing requests from lenders and servicers; 8) Sends informational emails to all students regarding default, contacting their lender, forbearance, and income-based repayment every term; 9) Posts messages to campus message boards regarding default, contacting their lender, forbearance, and income-based repayment every term; 10) Emails, calls and/or holds an information meeting each term for those graduating; 11) Informs students about debt and staying out of default when processing Total Withdrawals and Return to Title IV in person or on the phone, if the student contacts us, as well as creating and mailing the following packet: a) Print an AR0395CB from MnSCU’s Integrated Student Records System (ISRS) b) On the AR0395CB, highlight the Sub, Unsub, SELF, and PLUS totals, and write “Total loan borrowed at FDLTCC” c) Write a notification letter (“letter”: “Letter - Return to Title IV refund – DL” on the Shared drive) to the student. d) Mail to student: 1) the original letter, 2) highlighted AR0395CB, and 3) Student Loan Information Sheet. e) Email forbearance and income-based repayment info to Return to Title IV students 24 FEDERAL COMPLIANCE 12) Uses NSLDS to identify borrowers who are delinquent on payments, then calls and emails them offering assistance via a conference call with their lender to setup: a) Forbearance b) Income Based Repayment 13) Uses Great Lakes Higher Education Corporation’s and ED’s online Default Management tools, and every three months mails out notification letters to all students who are late (early, mid and late stages) on their payments; 14) Educates and informs students regarding loans and their related responsibilities through our consumer information contained in the following: a) b) c) d) e) f) g) h) GLHEC’s website, www.mygreatlakes.com DL’s website, www.studentloans.gov and https://www.nsldsfap.ed.gov FINAID.org, www.finaid.org Student Guide: http://studentaid.ed.gov/PORTALSWebApp/students/english/publications.jsp Entrance and Exit Counseling guides and letters; FDLTCC Student Handbook (pages 21 – 30); FDLTCC College Catalog (pages 38 – 41); “Award Information Sheet” and “Online Loan Application Guide” The effectiveness of this effort is closely monitored by the financial aid director and reported to FDLTCC administration. Athletics In accordance with MnSCU Board Policy 2.6 Intercollegiate Athletics (see MnSCU Board Policies folderER in the electronic resource room), Part 1, the MnSCU Board of Trustees granted unanimous approval of FDLTCC’s request to begin an athletic program in January 2007. Consistent with MnSCU Board Policy 2.6, Part 2, regarding gender equity, FDLTCC offers athletic programs for men and women: Men’s football (since fall 2007), women’s volleyball (since fall 2009), men and women’s basketball (since fall 2008), and women’s softball (since spring 2008) (for an overview of Thunder athletics, see <http://fdltcc.edu/campus-life/thunder-athletics/>). The FDLTCC Thunder teams compete at the National Junior College Athletic Association (NJCAA) Division III level and adheres to the philosophy of NJCAA Division III mission to create and provide opportunities for student participation in athletic activities. Athletic scholarships are not awarded at the NJCAA Division III level. FDLTCC’s teams play in the Minnesota College Athletic Conference (MCAC) (formerly known as the Minnesota Community College Conference). FDLTCC pays fees to the NJCAA for each of its men’s and women’s teams. FDLTCC adheres to the NJCAA Rules of Eligibility, which require student-athletes to meet the eligibility requirements of the NJCAA and FDLTCC in order to participate in intercollegiate athletics. The NJCAA requires member institutions to submit information related to student-athletes and eligibility in an online format prior to the start of each season of competition. Student-athletes are verified by the online eligibility website as eligible or ineligible. FDLTCC follows this procedure for each athlete in each sport. The registrar, athletic 25 FEDERAL COMPLIANCE director, and student-athlete must sign a hard-copy form declaring the student-athlete eligible for play and retain on file such forms for each athlete. The NJCAA randomly audits a minimum of five percent of the programs in each certified sport each year. If a college is selected for audit, the athletic director and college president are notified and given approximately forty-eight hours to submit documents. Thus, as required by NJCAA, FDLTCC retains the following documents in its student-athlete eligibility files: 1) The submitted copy of the eligibility form complete with the college seal and signatures from the student-athlete, athletic director, and registrar; 2) all college transcripts (past and present), 3) transfer waivers, where applicable, and current student-athlete class schedules; 4) proof of GED or high school diploma; 5) signed copy of the Letter of Intent for each student-athlete where applicable; 6) Delay and Break of Enrollment statements where applicable; and 7) copy of sport schedule and team roster. In addition to NJCAA-required documents, FDLTCC coaches and athletic director also retain the following documents: 1) copies of physical exams signed by a recognized health care provider; 2) copies of proof of insurance; 3) all correspondence related to a student-athlete; 4) all correspondence with agencies and organizations related to athletics, particularly eligibility; 5) permission forms for taking pictures of a student-athlete; 6) permission forms for sharing information with other institutions regarding a student athlete; and 7) signed forms indicating that the student-athlete has received, read, and otherwise been made aware of all conduct codes to which the student-athlete must adhere. FDLTCC is free to enhance NJCAA eligibility requirements as long as such enhancements are not lower than or interfere with established NJCAA guidelines. FDLTCC, along with the NJCAA, requires a 2.0 GPA requirement for its entering student-athletes. This policy is consistent with the faculty’s and administration’s desire to put the emphasis on the student experience of FDLTCC for student-athletes. Entering students who do not meet the 2.0 standard are encouraged to enroll at the college and work toward achieving eligibility status for the next season of participation. (Academic highlights of FDLTCC Thunder some student athletes are discussed in greater detail in core component 4C.) In addition to its NJCAA membership, FDLTCC is a member of the Minnesota College Athletic Conference (MCAC) and pays fees to the conference for each sport. The MCAC follows the philosophy, code of conduct, and policies set forth in the NJCAA Handbook except as noted. Each MCAC sport has its own handbook of operating codes, and each sport notes the exceptions to NJCAA rules identified in sections. The NJCAA Rules of Eligibility are used for all competitions, and they represent the minimum rules of the MCAC. The MCAC follows the Sportsmanship Code of Conduct policy in Article XVIII of the NJCAA Handbook. FDLTCC student-athletes are made aware of conduct policies of NJCAA and MCAC through team meetings led by coaches and in the FDLTCC Student-Athlete Handbook. Under both the NJCAA and MCAC, FDLTCC is free to establish conduct policies and codes as long as they encompass and do not interfere with the policies and codes of the larger governing bodies. In addition to the NJCAA Sportsmanship Code of Conduct, FDLTCC’s student-athletes must comply with the college’s Student Conduct Code (see FDLTCC Student-Athlete Handbook <http://fdltcc.edu/wplib/wp-content/uploads/2014/09/AthleteHandbook.pdf>) and all other policies that apply to the general student body. 26 FEDERAL COMPLIANCE Student Right to Know/Campus Safety Information Pursuant to the Student Right-to-Know and Campus Security Act, FDLTCC reports its campus crime statistics to the public on its website (<http://fdltcc.edu/about-us/policies-reports/campus-securitypolicies-reports/>) and informs students through the College Catalog of the report’s availability (see page 68). The 2014 report on the college’s website provides data from 2011 through 2013 beginning on page 21 of the document; the report also contains related policy and procedural information. Satisfactory Academic Progress and Attendance FDLTCC complies with MnSCU Board Policy 2.9 and 2.9.1 Academic Standing and Financial Aid Satisfactory Academic Progress (see MnSCU Board Polices folderER), and students are provided with information about FDLTCC’s Satisfactory Academic Progress (SAP) policy and procedures via the College Catalog (pages 41 and 57 - 59), the Student Handbook (pages 23 - 29), the college’s website (<http://fdltcc.edu/about-us/policies-reports/academic-campus-policies/satisfactory-academic-progresspolicy/>), the financial aid office, and during orientation and advising sessions. While FDLTCC follows the all procedures stipulated by MnSCU Board Policy 2.9 and 2.9.1, the college received permission from the system office to additionally continue its decade-long practice of being more “intrusive” with students immediately upon their first semester of falling below SAP guidelines. FDLTCC attempts to reduce the risk of academic failure by directly intercepting students (in addition to sending them a letter) and requires the students to attend a learning seminar, complete a petition discussing their circumstances and improvement path, and meet individually with a member of a team composed of the dean of student services, the vice president of academic affairs, and the financial aid director. The team collectively reviews and discusses their individual meetings with students and determines a course of action for each student. The course of action becomes progressively more limiting if the student continues to fall below the guidelines. Thus, a student who falls below the guidelines for the first time will receive a warning letter but also attend the learning seminar, present their petition, discuss their circumstances with a team member, and will likely receive direction in the form of a 2.3 GPA goal for the next semester with no F’s or W’s. In circumstances where a first-time situation results in a 0.0 GPA for the semester, the student might be placed in the college’s 0 – 40 program, which is a mandatory two-hour session two-days per week in which students acquire time management instruction, study skills instruction, career counseling, and structured study time (the 0-40 program is discussed in greater detail in core component 4C). If the student falls below guidelines during another semester and enters probationary status, they repeat the process but will likely receive direction from the team in the form of limited credits and, possibly, holding financial aid until satisfactory mid-term progress is reported. If the problems continue, credits will likely be significantly reduced and access to financial aid will become more difficult or completely withheld, and in some cases, the student will be suspended. This process enables the college to: • • better serve the student more immediately and with more focused resources, attempt to reduce the risk of a student falling into greater debt with “nothing to show for it”; 27 FEDERAL COMPLIANCE • • attempt to increase the chances of retention and student success; and reduce the risk of the student developing deep GPA and completion rate problems, which make persistence and success even greater challenges. Contractual Relationships FDLTCC has no contractual relationships at this time. Consortial Relationships FDLTCC has no consortial relationships at this time. Limits, Sanctions, or Terminations No limiting, sanctioning, or terminating actions have been taken by the Department of Education (DOE) against FDLTCC. VI. INSTITUTIONAL DISCLOSURES, ADVERTISING/RECRUITMENT MATERIALS, AND OTHER PUBLIC INFORMATION Higher Learning Commission Policy and Expectation The institution should be able to document that it provides accurate, timely and appropriately detailed information to current and prospective students and the public about its accreditation status with the Commission and other agencies, as well as about its programs, locations and policies. Institutional Response FDLTCC complies with the Higher Learning Commission’s requirements to provide information about its status and ongoing affiliation with the Higher Learning Commission. The college’s affiliation with the Higher Learning Commission, including the Commission’s contact information, is on the FDLTCC website (<http://fdltcc.edu/about-us/accreditation/>) and is included in the College Catalog (see page 11), Student Handbook (p. 2), and other information pieces as appropriate. FDLTCC posts a variety of information available to the public on its website, including its • • • • • • • • primary policies and procedures (<http://fdltcc.edu/about-us/policies-reports/academic-campuspolicies/>), academic calendar (<http://fdltcc.edu/current-students/records-office/important-dates/>), admissions and application process (<http://fdltcc.edu/admissions/apply-here/>), academic degree and certificate programs and links to associated requirements (<http://fdltcc.edu/academics/degree-and-certificate-programs/degree-programs/), tuition and fees (<http://fdltcc.edu/faculty-staff/business-services/tuition-and-fee-payments/>), course outlines (the public version of syllabi) (<http://fdltcc.edu/current-students/graduationtransfer/course-outlines/>), graduation application process (<http://fdltcc.edu/current-students/graduationtransfer/graduation-application-process/>), support services (<http://fdltcc.edu/student-support/>), 28 FEDERAL COMPLIANCE • • • • • • • • satisfactory academic progress (<http://fdltcc.edu/about-us/policies-reports/academic-campuspolicies/satisfactory-academic-progress-policy/>), net cost calculator (<http://fdltcc.edu/paying-for-college/financial-aid-forms/>), advice and process for paying for college (<http://fdltcc.edu/paying-for-college/>), campus life, student activities, and related opportunities (<http://fdltcc.edu/campus-life/>), hiring practices and collective bargaining unit agreements (<http://fdltcc.edu/faculty-staff/humanresources/current-employees/>), campus directory (<http://fdltcc.edu/directory/>), budget (<http://fdltcc.edu/faculty-staff/business-services/>), and links to videos about campus life and activities, as well as the college’s TV advertisements, on the college’s YouTube page (<https://www.youtube.com/channel/UCv0-JScBq3CpAE91X_lhe1w>). FDLTCC also discloses Gainful Employment information at each of its program-specific websites for programs and certificates that have enrollments large enough to maintain student confidentiality, such as: • • • Law Enforcement: (<http://www.mnscu.edu/admissions/ge/fonddulac/031291-43.0107/gedt031291-43.0107.htm>) Nursing: (<http://www.mnscu.edu/admissions/ge/fonddulac/031291-51.3901/gedt-03129151.3901.htm>) Human Services: (<http://www.mnscu.edu/admissions/ge/fonddulac/031291-51.1501/gedt031291-51.1501.htm>) The college publishes brochures and information sheets that are available to the public from on-campus kiosks and distributed at recruiting and other events, hard copies of which will be available to the evaluators during the visit. The college’s public relations department received the Gold Medallion of Excellence in the Brochure Series category in the 2014 National Council for Marketing and Public Relations (NCMPR) District Five Medallion Awards competition for its program brochures about the college’s Electric Utility Technology, Child Development, and Environmental Science programs. The college also received the Silver Medallion of Excellence in the Wild Card category of the 2014 NCMPR District Five Medallion Awards competition for the new graphics installed on the college’s vehicles, which essentially create mobile billboards for a very cost-effective price. FDLTCC’s operating budget has been posted annually since 2010 in the public hallway next to the business office window, as have been the primary directions of the college’s institutional strategic plan; the budget is also posted online on the college’s website at < http://fdltcc.edu/faculty-staff/businessservices/budget/>. The college’s mission is posted in almost every room of the college, a tradition since before the turn of the century. VII. RELATIONSHIP WITH OTHER ACCREDITING AGENCIES AND WITH STATE REGULATORY BOARDS Higher Learning Commission Policy and Expectation The institution should be able to document that it discloses its relationship with any other specialized accreditation with which the institution may have a presence. 29 FEDERAL COMPLIANCE Institutional Response FDLTCC includes specific language on its website regarding its accreditation affiliation with the Higher Learning Commission. The college’s relationships and status with other regulating boards are posted at the same link (<http://fdltcc.edu/about-us/accreditation>). Currently, the college has two programs certified or approved by State regulatory boards, as noted below. As discussed in core component 4A, the college has three degree programs seeking specialized accreditation, as well as its College in the Schools (CITS) program, as noted below. Program Regulatory/Accrediting Agency Law Enforcement Certified by the Minnesota Board of Peace Officer Standards and Training (POST) Nursing Program Approved by the Minnesota Board of Nursing Nursing Program Working toward candidacy (2018) with National League of Nursing Accreditation Commission American Indian Studies Program Candidate for accreditation by the World Indigenous Higher Education Consortium (WINHEC) Business Candidate for accreditation by the Accreditation Council of Business Schools and Programs (ACBSP) College in the Schools Application for accreditation slated for 2016 with National Alliance of Concurrent Enrollment Programs (NACEP) VIII. PUBLIC NOTIFICATION OF AN EVALUATION VISIT/THIRD PARTY COMMENT Higher Learning Commission Policy and Expectations The institution should make an appropriate and timely effort to solicit third party comments. Institutional Response FDLTCC gave public notification of the comprehensive evaluation visit and invited third party comments by posting a press release on its website (<http://fdltcc.edu/public-comment-invited/>) and in the Duluth News Tribune, the region’s largest newspaper, the Cloquet Pine Journal, and Nagachiwanong Dibajimowinnan, the newspaper of the Fond du Lac Band of Lake Superior Chippewa. The invitation was released on February 2, 2015, which met the comment deadline required by HLC (see Third Party CommentER under Public Media in the electronic resource room). Copies of the announcements in the publications will be on file in the Resource Room. 30 CRITERION 1: MISSION Criterion One: Mission. The institution’s mission is clear and articulated publicly; it guides the institution’s operations. Vision: Fond du Lac Tribal and Community College offers a postsecondary education to honor the past, for those living in the present and dreaming the future, through a spirit of respect, cooperation, and unity. Values: Fond du Lac Tribal and Community College has established five College Values which include the following: • Respect (Manaaji’idiwin) • Integrity (Gwayakwaadiziwin) • Stewardship (Ganawenjigewin) • Innovation (Maamamiikaajinendamowin) • Compassion (Zhawenjigewin) Mission and Goals: The mission of Fond du Lac Tribal and Community College is to provide higher education opportunities for its communities in a welcoming, culturally diverse environment. To achieve this mission we will: • Promote scholarship and academic excellence through transfer and career education, and to provide access to higher education by offering developmental education. • Respectfully promote the language, culture and history of the Anishinaabeg. • Provide programs which will celebrate the cultural diversity of our community and promote global understanding. • Promote a sense of personal respect and wellness. • Provide technological opportunities and experience, preparing students for the future. • Provide programs and baccalaureate degrees that fulfill our commitment to American Indian communities, our land grant status, and the union of cultures. 1.A. THE INSTITUTION’S MISSION IS BROADLY UNDERSTOOD WITHIN THE INSTITUTION AND GUIDES ITS OPERATIONS. Subcomponent 1: The mission statement is developed through a process suited to the nature and culture of the institution and is adopted by the governing board. Subcomponent 2: The institution’s academic programs, student support services, and enrollment profile are consistent with its stated mission. Subcomponent 3: The institution’s planning and budgeting priorities align with and support the mission 31 CRITERION 1: MISSION FDLTCC complies with Minnesota State Colleges and Universities (MnSCU) Policy 3.24 System and College and University Missions (see MnSCU Board PoliciesER in the electronic resource room) the purpose of which is to establish the review process of missions within the system’s colleges and universities. College mission and vision statements are reviewed and require MnSCU Board of Trustees approval at least once every five years. In addition, the MnSCU Chancellor has the authority to approve minor revisions to an approved mission and vision statement. The college’s vision statement was approved on December 16, 2005 by the college’s Academic Affairs and Standards Committee (AASC) after being created through a campus-wide process, held during fall semester 2005. The college’s values were identified through a semester long process that culminated on the January 2014 Duty Day with the selection of five values that the campus community (students, faculty, staff, and administration) could commit “living into.” These values are posted throughout the campus and have been distributed publically in brochures. The college president has held focused discussions with college faculty and staff regarding the college’s values, including August 2014 and January 2015 (see ValuesER in the electronic resource room). The college’s initial mission statement including the first five goals stated above, was approved by the FDLTCC Tribal College Board of Directors on March 11, 1998 and by the MnSCU Board of Trustees on May 20, 1998.The sixth goal was added following MnSCU Board approval in July 2003 after discussion by FDLTCC’s faculty and student representatives. This addition reflected the Minnesota legislature’s permission for the college to develop a baccalaureate degree in teacher training, focusing specifically on training American Indian elementary school teachers (Minnesota Statute 136F, section 136F.12 subd. 2): 136F.12 FOND DU LAC CAMPUS Subdivision 1.Unique missions. The Fond du Lac campus has a unique mission among two-year colleges to serve the lower division general education needs in Carlton and south St. Louis Counties, and the education needs of American Indians throughout the state and especially in northern Minnesota. The campus has a further unique mission to provide programs in support of its federal land grant status. Accordingly, while the college is governed by the board, its governance is accomplished in conjunction with the board of directors of Fond du Lac Tribal College. Subd. 2. Selected programs. Notwithstanding section 135A.052, subdivision 1, to better meet the education needs of Minnesota’s American Indian students, and in furtherance of the unique missions provided in subdivision 1, Fond du Lac Tribal and Community College may offer a baccalaureate program in elementary education, as approved by the board, and the board of directors of Fond du Lac Tribal and Community College. Subd. 3. Bargaining unit assignment. Notwithstanding section 179A.10, subdivision 2, the state university instructional unit shall include faculty who teach upper division courses at the Fond du Lac Tribal and Community College. (<https://www.revisor.mn.gov/statutes/?id=136F.12>) The mission and goals of the college are posted throughout the campus facility in almost all rooms, including hallways, classrooms, and offices. In addition, they are posted at the college’s website 32 CRITERION 1: MISSION (<http://fdltcc.edu/about-us/mission/>), are included in all major publications of the institution, and inform the decision-making and planning processes of the college, including facility development, planning, budgeting, hiring, evaluation, and curriculum development. The mission of FDLTCC is a central understanding among the college’s employees, the majority of whom have been a part of the campus community much of the college’s life and have experienced the college’s successes and challenges. The understanding of FDLTCC’s mission is most recently reflected in the college’s four-part survey done by the National Initiative for Leadership and Institutional Effectiveness (NILIE) (see NILIE SurveysER in the electronic resource room). The results below are based on a rating of climate factors from 1 (low) to 5 (high): Supervisor Staff Table 1: 2014 NILIE Institutional Structure Survey Results: Mission Faculty Mission 1 The extent to which employees in this institution share a common definition of its mission 4.00 3.89 4.19 2 3 4 The extent to which employees are supportive of the mission of this institution The extent to which employees take action to fulfill the mission of this institution The extent to which there is consensus among employees about the goals of the institution 4.13 4.13 4.05 4.00 3.89 3.78 4.16 4.13 3.77 5 6 The extent to which the curriculum at this institution reflects its mission The extent to which budgetary decisions at this institution are aligned with the mission of the institution 4.19 4.00 3.89 4.11 3.97 3.83 Consistent with its mission and goals, FDLTCC provides liberal arts and sciences and career and technical education at the associate degree level. The college offers nine career programs that respond to the community, business and industry needs in the region: 1) law enforcement; 2) nursing; 3) human services; 4) business; 5) early childhood education; 6) electric utility technology; 7) Geographic Information Systems and Visualization ; 8) environmental science; and 9) corrections. The curriculum includes developmental education in reading, math, and English and a full array of support resources to assist students in their academic pursuits at the college. FY2010 Table 2. Enrollment by Admission Status, FY 2010 - 2014 FY2011 FY2012 FY2013 FY2014 Number Percent Number Percent Number Percent Number Percent Number Percent 1,236. 43.5% 1,265. 44.4% 1,250. 43.3% 1,313. 46.2% 1,336. 49.0% Undergrad Regular 759. 26.7% 692. 24.3% 686. 23.8% 576. 20.3% 552. 20.2% Undergrad Transfer 676. 23.8% 764. 26.8% 794. 27.5% 791. 27.9% 697. 25.6% High School Undergrad Other Total 171. 6.0% 127. 4.5% 158. 5.5% 160. 5.6% 142. 5.2% 2,842. 100.0% 2,848. 100.0% 2,888. 100.0% 2,840. 100.0% 2,727. 100.0% CENSUS TERM: Fiscal Year - End Of Year CREDIT STUDENTS: Yes EPM 11 Enrollment Analytic The college’s enrollment reflects its mission and indicates a student population diverse in ethnicity gender, and age, as tables 2 – 9 indicate. 33 CRITERION 1: MISSION Although FDLTCC has consistently served an ethnically diverse student population due to its primary relationship with American Indian communities, the overall student population is increasingly more ethnically diverse. Table 3: FDLTCC Enrollment by Ethnicity, 2010 – 2014 Ethnicity American Indian Asian African American Hispanic Hawaiian / Pacific Caucasian Unkno wn 2721 251 2593 125 2624 277 2450 434 2010540 37 79 25 7 2011 2011460 33 90 65 5 2012 2012347 28 106 82 5 2013 2013340 30 117 76 5 2014 Annual enrollment, unduplicated headcount, EPM 11, including dual enrollment Most significant is the count of American Indian students at the college. When viewed against the backdrop of numbers of American Indian students at other colleges and universities, FDLTCC’s American Indian student enrollment represents an unequaled success. Table 4: American Indian Student Enrollment, Northeast Region Colleges and Universities, 2010 - 2014 2010 – 2011 2011 – 2012 2012 – 2013 2013 - 2014 Hibbing CC 166 104 130 162 Itasca CC 93 62 57 49 Lake Superior CC 215 159 151 176 Mesabi CC 153 121 90 52 Northland CTC 237 185 177 156 Rainy River CC 33 17 14 4 Vermilion CC 19 22 1 18 Bemidji State Univ. 262 182 198 217 FDLTCC 540* 460* 347* 340* *The drop in numbers reflects FDLTCC’s closing of its outreach sites at the Red Lake and Mille Lacs reservations. Unduplicated headcount. EPM 11. Table 4 above illustrates the significance of FDLTCC’s American Indian student enrollment in the Northeast Region, which includes seven Anishinaabe/Ojibwe reservations, the largest number of reservations in a Minnesota region. FDLTCC serves the highest number of America Indian students in the MnSCU system. 34 CRITERION 1: MISSION Table 5: Undergraduate American Indian Student Enrollment, University of Minnesota System, 2014 2014 Crookston 17 Duluth 134 Morris 317 Rochester 3 Twin Cities 372 Total American Indian Enrollment 843 43,413 Total UM System Undergraduate Enrollment http://www.oir.umn.edu/student/enrollment/term/1149/current/12875 FDLTCC’s American Indian student population also exceeds or is on par with enrollment across the University of Minnesota five-campus system, as Table 5 indicates. In 2014, the American Indian students at the University of Minnesota, Twin Cities campus, composed 372 undergraduates out of a total undergraduate student population of 30,135, roughly one percent of the university’s student population; the 340 American Indian students at FDLTCC represented approximately twenty-five percent of its oncampus/college enrollment. Unlike the other colleges and universities in these comparisons, FDLTCC’s Indian student count is based on actual tribal enrollees and not on self-identified reports. The college leads the MnSCU system in American Indian graduates. Between 2012 and 2014, FDLTCC conferred over 140 degrees and certificates to American Indian graduates, representing 9.3% of the total awards in the MnSCU system. Table 6 below shows student awards by ethnicity for fiscal years 2010 – 2014: Table 6. Academic Awards by Degree Count, FY 2010-2014 Fy Ethnic Code Unduplicated Headcount Tech Id Degree Count Major Count 2010 Am Ind/Alask 45 45 55 55 Asian 1 1 1 1 Black 7 7 8 8 Hispanic 1 1 1 1 Uncoded 2 2 4 4 White 296 296 355 355 Total 352 352 424 424 Fy Ethnic Code Unduplicated Headcount Tech Id Degree Count Major Count 2011 Am Ind/Alask 51 51 57 57 Asian 4 4 4 4 Black 3 3 3 3 Hawaii/Pac 2 2 3 3 Hispanic 2 2 2 2 Uncoded 8 8 8 8 White 259 259 314 314 Total 329 329 391 391 35 CRITERION 1: MISSION Table 6 cont. Academic Awards by Degree Count, FY 2010-2014 Fy Ethnic Code Unduplicated Headcount Tech Id Degree Count Major Count 2012 Am Ind/Alask 50 50 57 57 Asian 6 6 7 7 Black 19 19 21 21 Hawaii/Pac 1 1 1 1 Hispanic 2 2 3 3 Uncoded 4 4 4 4 Unknown 1 1 1 1 282 282 345 345 White 365 365 439 439 Fy Ethnic Code Total Unduplicated Headcount Tech Id Degree Count Major Count 2013 Am Ind/Alask 40 40 46 46 Asian 5 5 5 5 7 Black 5 5 7 Hawaii/Pac 2 2 2 2 Hispanic 6 6 7 7 1 1 1 1 White Uncoded 269 269 333 333 Total 328 328 401 401 Fy Ethnic Code Unduplicated Headcount Tech Id Degree Count Major Count 2014 Am Ind/Alask 55 55 65 65 Asian 3 3 4 4 Black 20 20 21 21 Hispanic 4 4 4 4 Uncoded 6 6 6 6 Unknown 2 2 2 2 296 296 328 328 Total 386 EPM 11/Student Academic Awards 1/16/15 386 430 430 White The consistent presence of a large American Indian student population demonstrates that the college is effectively fulfilling its mission and commitment to serving American Indian students and that its unique model as a tribal and community college is a meaningful and important postsecondary option to American Indian communities. American Indian students feel welcome at the college; they choose FDLTCC as their primary entrance point into postsecondary education despite the presence of other institutions only short distances away from their communities; and the college serves them in a manner consistent with and tied to its history, vision, values, mission, and goals. This was reflected in the results of the 2014 NILIE the Racial Diversity survey, which are based on a rating of climate factors from 1 (low) to 5 (high): 36 CRITERION 1: MISSION Staff Supervisor Student Focus 1 The extent to which my institution promotes an educational environment that incorporates the experiences and voices of students from diverse racial/ethnic backgrounds 2 The extent to which students services reflect the needs and interests of students from diverse racial/ethnic backgrounds 3 The extent to which faculty pedagogical decisions integrate the experiences and voices of students from diverse racial/ethnic backgrounds 4 The extent to which students from diverse racial/ethnic backgrounds believe that policies incorporate their perspectives 5 The extent to which my institution advances the educational persistence of students from diverse racial/ethnic backgrounds 6 The extent to which students from diverse racial /ethnic backgrounds are satisfied with their educational experience at my institution Faculty Table 7: 2014 NILIE Racial Diversity Survey Results: Student Focus 4.31 4.22 4.25 4.43 4.33 4.13 4.07 3.86 3.70 4.00 4.13 3.63 4.40 4.44 4.13 4.08 4.33 3.91 FDLTCC serves the educational needs of students in Minnesota, and most students served by FDLTCC live within 75 miles of the campus. Table 8 below shows the residency of students nineteen years of age or older and does not include the college’s dual enrollment student population, which is exclusively based within the state. Table 8. Residency, FY2010 – FY 2014 FY2011 FY2012 FY2010 FY2013 FY2014 Number Percent Number Percent Number Percent Number Percent Number Percent 1,953. 89.6% 1,911. 87.0% 1,737. 86.2% 1,846. 87.9% 1,893. 89.4% Non-Resident 124. 5.7% 152. 6.9% 201. 10.0% 170. 8.1% 180. 8.5% Unknown 103. 4.7% 134. 6.1% 78. 3.9% 85. 4.0% 44. 2.1% Resident Total 2,180. 100.0% 2,197. 100.0% 2,016. 100.0% 2,101. 100.0% 2,117. 100.0% CENSUS TERM: Fiscal Year - End Of Year AGE CATEGORY: 19 - 20, 21 - 24, 25 - 34, 35 - 44, 45 - 54, 55 or greater, Unknown EPM 11 Enrollment Analytic As Tables 9 and 10 below indicates, the age and gender of the college’s student population is evenly distributed but is weighted to a non-traditional and female student population. FDLTCC attempts to make higher education accessible through a variety of programming options, including a schedule of daytime and evening courses in traditional classrooms, as well as blended and on-line courses using the Desire2Learn (D2L) learning management system, which is used throughout the MnSCU system. 37 CRITERION 1: MISSION Table 9. Enrollment by Age FY2011 FY2012 FY2010 FY2013 FY2014 Number Percent Number Percent Number Percent Number Percent Number Percent 19 - 20 361. 16.6% 354. 16.1% 340. 16.9% 332. 15.8% 286. 13.5% 21 - 24 396. 18.2% 428. 19.5% 461. 22.9% 431. 20.5% 421. 19.9% 25 - 34 489. 22.4% 547. 24.9% 558. 27.7% 488. 23.2% 510. 24.1% 35 - 44 305. 14.0% 270. 12.3% 265. 13.1% 262. 12.5% 297. 14.0% 45 - 54 267. 12.2% 236. 10.7% 183. 9.1% 219. 10.4% 259. 12.2% 55 + 183. 8.4% 182. 8.3% 125. 6.2% 206. 9.8% 246. 11.6% Unknown 179. 8.2% 180. 8.2% 84. 4.2% 163. 7.8% 98. 4.6% 2,180. 100.0% 2,197. 100.0% 2,016. 100.0% 2,101. 100.0% 2,117. 100.0% Total CENSUS TERM: Fiscal Year - End Of Year EPM 11 Enrollment Analytic Table 10. Enrollment by Gender FY2011 FY2012 FY2010 FY2013 FY2014 Number Percent Number Percent Number Percent Number Percent Number Percent Female 696. 51.3% 758. 54.3% 787. 55.7% 728. 54.7% 664. 54.4% Male 657. 48.5% 634. 45.4% 621. 43.9% 601. 45.1% 554. 45.4% 3. 0.2% 5. 0.4% 6. 0.4% 3. 0.2% 3. 0.2% Unknown Total 1,356. 100.0% 1,397. 100.0% 1,414. 100.0% 1,332. 100.0% 1,221. 100.0% CENSUS TERM: Fiscal Year - End Of Year AGE CATEGORY: 19 - 20, 21 - 24, 25 - 34, 35 - 44, 45 - 54, 55 or greater, Unknown EPM 11 Enrollment Analytic Beginning in fall 2002, FDLTCC added the Weekend College program designed to serve students with family and work commitments that are a barrier to attending classes during business hours on week days. Weekend College is a sequence of integrated college courses offered using a learning community model that meets on Friday evenings and Saturdays, on alternating weekends, starting in September, with a break in December, resuming in January and concluding in June for two years. Between 2002 – 2011, the program enrolled eighty-two students; forty-four graduated directly from the program, and six left the program but graduated from FDLTCC, for an overall graduation rate was sixty-one percent (a fifty-four percent graduation rate by the students’ fourth semester for those who graduated directly from the program). Due in part to the success of Weekend College in retaining and graduating students, DegreeMe, a day school learning community, was introduced in fall 2014 after one year of planning and organizing the program. DegreeMe offers day students “a pre-packaged AA” with the courses for the breadth of the program already selected and a consistent meeting schedule of 9:00 to 2:00 Monday through Thursday. Thus, the student’s academic plan is focused and certain, and the student has a reliable schedule for two years on which employers, daycare providers, and families can rely. Following the Weekend College learning community model, courses in DegreeMe are integrated, with instructors working together on aligning assignments, readings, and activities. Unlike Weekend College, tutoring and counseling are also integrated directly into the class meeting times so academic assistance is immediate and not “down the hall.” Students who stay with the program will graduate with an AA degree in two years. 38 CRITERION 1: MISSION The most recently developed academic program at the college is the AA with an emphasis in American Indian Studies (AIS AA), which received college and system office approval in 2011 after a year-long planning and development process, including a 30-day public comment period on the system-wide program website. The AIS AA is now in the self-study stage of the World Indigenous Higher Education Consortium’s (WINHEC) accreditation process and has passed the eligibility phase (see AIS AAER under Specialized Accreditation in the electronic resource room). Although all degree-seeking students at FDLTCC are required to take the college’s cornerstone course, AMIN 1050 Anishinaabeg of Lake Superior, the AIS AA is a deeper statement about the college’s commitment to its mission and values. The AIS AA is a 60-credit liberal arts transfer degree that was formed completely from FDLTCC’s existing general education curriculum, primarily from courses satisfying Minnesota Transfer Curriculum (MnTC) goal areas. The degree achieves the purpose of “a regular AA,” but it does so from a different direction, illustrating that an educational path can be created from an indigenous worldview that has just as much practical and intellectual value as the traditional Western path. The AIS AA gets a student to the same place as the traditional AA but differently. In alignment with the college’s institutional mission, the mission of Student Support Services “is to provide multi-faceted support programs for our diverse student population in a respectful, welcoming learning environment that can be measured by a safe campus and high graduation, retention and transfer rate of students.” Student Services offers career counseling, individual counseling, grief counseling, IT support services, Disability Services, TRIO programming, and the Young Student Parent program. The Center for Academic Achievement (CAA) is dedicated to offering students tutoring in all courses, particularly reading, writing, science, and mathematics, where both professional and peer tutoring is available. Students may form study groups as needed, and faculty may use the CAA for test proctoring. In 2011, the English department faculty realized a decade-long dream and created a dedicated writing lab, The Write Place, which is staffed by English faculty. At The Write Place, students in any course can receive assistance from English faculty on their written work. Since 2009 – 2010, improving student success has been a campus-wide priority, and Student Services has played a primary role in the endeavor, which is discussed in more detail in criteria 3 and 4. Among the general student population, approximately forty percent of the college’s graduates transfer to other institutions to continue their education. Gainful Employment data indicate a ninety percent job placement rate in the college’s nursing program, sixty-six percent in the law enforcement program, and ninety-four percent in the human services program. Attention to the college’s mission documents form the foundation of planning activities and budgeting priorities. The college’s planning activities and budget process is discussed in greater detail in Criterion 5. Most recently, the college established an institutional planning committee in fall 2014 which evolved from the HLC steering committee and the self-study process. The goal of the committee is to assist the college in a more focused manner with the review of its planning processes across all divisions and link assessment processes with planning and budgeting more directly. 39 CRITERION 1: MISSION 1.B. THE MISSION IS ARTICULATED PUBLICLY. Subcomponent 1: The institution clearly articulates its mission through one or more public documents, such as statements of purpose, vision, values, goals, plans, or institutional priorities. Subcomponent 2: The mission document or documents are current and explain the extent of the institution’s emphasis on the various aspects of its mission, such as instruction, scholarship, research, application of research, creative works, clinical service, public service, economic development, and religious or cultural purpose. Subcomponent 3: The mission document or documents identify the nature, scope, and intended constituents of the higher education programs and services the institution provides. As discussed earlier in this section and elsewhere in this document, the college mission statement is posted in almost every room of the college. Since 2010, its strategic plan and operating budget have been posted in the public hallway outside of the business window. The college’s primary public documents, such as the College Catalog, promotional brochures, and website, clearly indicate the college’s mission, and additional brochures have been published and made available to college constituents regarding the values of the college. Evidence in the electronic resource room has been previously stipulated and will be demonstrated additionally during the campus visit. The scope and extent of the college’s mission is also evident in the institution’s planning processes. The college’s 2013 – 2016 Strategic Plan (discussed in greater detail in Criterion 5) is aligned with the mission, which is evident in the plan’s foundation statements: The FOUNDATIONS - Continue our “extraordinary” history by implementing our MISSION: A. Maintain a positive learning environment Meet a range of backgrounds and differences - generational, cultural, learning styles Foster the value of respect Provide a physical facility that support learning and college values B. Support success for students that are traditionally unsuccessful Student-centered Keep the default rate low C. Contribute to the communities we serve Quality tribal partnership K-12 partnerships Workforce partnerships D. Sustain a unique Tribal and Community College Assure financial viability Maintain HLC accreditation Practice accountability as a way of life - do what we say we will do and show it The plan’s five Strategic Directions also address aspects of the mission and the constituents served by the college: 40 CRITERION 1: MISSION Strategy A: Create paths of success for all students Intent: Provide multi-faceted support programs for our diverse student population in a respectful, welcoming learning environment that can be measured by a safe campus and high graduation, retention and transfer rates of students. Strategy B: Enhance campus learning facilities Intent: Enhance campus learning spaces, technology support and other facilities to meet current and long-term education needs. Strategy C: Offer academic programs to meet diverse learner needs Intent: Attract and retain students; be responsive to the communities we serve; and balance the duality of students’ backgrounds with external performance requirements. Strategy D: Expand community partnerships in learning and education Intent: Educate to meet community needs. Strategy E: Assure college longevity, continuity, capacity and accountability Intent: Assure college continuity, survivability, growth and development. Ensure the embedded institutional accountability by making data-driven decisions. The college’s strategic directions, as well as the college’s operating budget, are posted in the welltravelled public hallway near the college’s business office. Its mission and values are distributed publicly and reaffirmed publicly at many campus gatherings, from small pipe ceremonies to the college’s large commencement activities. In addition, they form the foundation of the college’s major planning processes, as well as curriculum oversight. 1.C. THE INSTITUTION UNDERSTANDS THE RELATIONSHIP BETWEEN ITS MISSION AND THE DIVERSITY OF SOCIETY. Subcomponent 1: The institution addresses its role in a multicultural society. Subcomponent 2: The institution’s processes and activities reflect attention to human diversity as appropriate within its mission and for the constituencies it serves. FDLTCC recognizes that human diversity extends beyond racial and ethnic diversity to diversity in socioeconomic background, religion, education, life experience, lifestyle, gender, gender identity, personality, cognitive style or ability, age, and a multitude of other characteristics. Following are examples of FDLTCC’s understanding of and attention to human diversity in serving its constituents: ● The college offers services for veterans, service members, reservists and families, including career exploration, enrollment and success coaching, program advising, registration support, military benefits assistance, financial aid assistance, and peer tutoring and mentoring. 41 CRITERION 1: MISSION ● Consistent with MnSCU Board Policy 5.11.1, senior citizens (persons over 62 years of age) can attend FDLTCC for a fee of $15.00 per credit plus fees rather paying full tuition. ● Students come to FDLTCC with varying degrees of academic ability and preparation. The college offers college preparatory/developmental courses in reading, writing, math, and study skills. Since 2011, the college has Adult Basic Education and GED services co-located on campus. ● The college’s general education curriculum includes a wide variety of courses that focus on human diversity, including American Indian Literature, African American Literature, Literature by Women, Native Skywatchers, and Introduction to Women’s and Gender Studies, to name only a few. • The Minnesota Transfer Curriculum (MnTC), which was discussed in the compliance section of this document and is discussed in greater detail in Criterion 3, includes two goal areas focused on human diversity: Human Diversity and Global Perspective. • Culture is one of the college’s four Competencies across the Curriculum (discussed in greater detail in Criterion 4), and most courses in FDLTCC’s curriculum contain goals and outcomes related to culture. • The Ojibwemowining Resource Center houses not only a resource library, computers, recording study area, and meeting spaces, but also the largest collection of contemporary Anishinaabe art in the region, if not the state. In addition, the high-quality recording studio and the college’s central location has been a pivotal tool in creating The Ojibwe People’s Dictionary, a web-based Ojibwe language dictionary created by linguist John Nichols of the University of Minnesota (see <http://ojibwe.lib.umn.edu/>). Other evidence indicating that FDLTCC addresses its role in a multicultural society and demonstrates attention to human diversity is discussed throughout this document. 1.D. THE INSTITUTION’S MISSION DEMONSTRATES COMMITMENT TO THE PUBLIC GOOD. Subcomponent 1: Actions and decisions reflect an understanding that in its educational role the institution serves the public, not solely the institution, and thus entails a public obligation. Subcomponent 2: The institution’s educational responsibilities take primacy over other purposes, such as generating financial returns for investors, contributing to a related or parent organization, or supporting external interests. Subcomponent 3: The institution engages with its identified external constituencies and communities of interest and responds to their needs as its mission and capacity allow Fond du Lac Tribal and Community College’s mission statement specifically addresses its desire to "provide programs which will celebrate the cultural diversity of our community and promote global understanding.” Community engagement and service are an integral part of daily operations and priorities of the college and will be evident throughout this document. In short form, the college’s community commitment can be illustrated by citing a few examples: 42 CRITERION 1: MISSION • Students in the college’s Business program offer free tax preparation and e-filing to students and low-income community members each year through the VITA program. • The college annually hosts the Employer Job Fair, Career Awareness and College Fair, and Law Enforcement Career Expo events to provide internship, employment, and career-seeking opportunities to recent graduates and the general public. These events create links between local and regional industries and FDLTCC. • Each fall, the college hosts Minnesota Explorers, a program attended by junior high and high school students (usually 800+) from across the state who are interested in law enforcement. • The Hot Summer Nights Concert Series celebrated its 16th season of community concerts during July 2014. On average, the seven outdoor concerts held during July in our amphitheater attract between 1,200 to 1,500 concertgoers each year. Admission is free, and the concerts engage community members with a positive experience on campus, and add to the overall fabric of the communities we serve. • FDLTCC conducts a series of Campus Visit Days to offer prospective students and their families, as well as community members, the opportunity to visit campus and learn more about the college. • The annual Giving Thanks Feast in November has been a staple within the communities we serve for nearly 20 years, annually dishing up a dinner of thanks for between 300 to 400 community members (see a video clip at <https://www.youtube.com/watch?v=eO7QMFLSbBQ>). It is sometimes combined with the colleges Veteran’s Feast (see a video clip at < https://www.youtube.com/watch?v=GFUPRoa1dio >) to honor military service veterans from the college and community, during which the Fond du Lac Reservation Color Guard present the Staff and Flags. • Our Human Services Club organizes and presents an annual Community Holiday Celebration in December, hosting several hundred young family members from throughout the communities the college serves. Most of the attendees are clients of the social service agencies where our Human Services students are completing practicum course hours and internships. • The annual Pumpkin Run & Walk 5K race quickly became a community engagement success as a healthy, family-oriented event that annually brings more than 300 people to campus each October. Most of the race participants are community members and not students or employees; thus, the event provides an opportunity for many people to be on our campus who would not have a recurring reason. • Since 2011, the college has delivered a week-long Nandagikendan (Seek to Learn) Summer Academy for High School Students, which is focused on attracting young American Indian students and giving them “a college experience”; thereafter, the students take part in nine activities throughout the school year to keep a college education on these young people’s minds. • For almost a decade, the college has opened its meeting rooms to SAPPI (South African Paper Products Incorporated) for their labor contract negotiations. This simple demonstration of 43 CRITERION 1: MISSION community engagement has evolved into a close relationship with the college’s Electrical Utilities Technology program and related curriculum development. • FDLTCC offers Adult Basic Education (ABE) free of charge for the purpose of helping students become more proficient in the English language, brush up on basic skills, get ready for placement testing, or prepare for college-level courses. • In August 2014, we hosted a group of 75 bicyclists from across Minnesota who were on a multiday tour organized by the Minnesota Bike Trails & Waterways Division of the Department of Natural Resources and led by retired U.S. Congressman David Minge. FDLTCC was selected as an educational stop on the tour, hosted by the college’s Public Information director who shared college history and general information to the visitors. • College faculty, staff, and students have participated in numerous Spirit Runs with the Leech Lake, Red Lake, and Fond du Lac Reservation communities and with members of the American Indian community in the Twin Cities; such runs are dedicated to restoring the health of the people and usually cover between 110 and 400 miles at a time. Information about the college’s outreach activities along with additional examples of community events that reflect the rich diversity of the college and community will be made available in the resources room. In fiscal year 2014, instruction, instructional support and academic support comprise the largest percentage of the total expenditures for the college. Instruction was 45.08 percent of the budget, institutional support was 15.62 percent of the budget, and academic support was 17.24 percent of the budget for the year for a total of roughly 77.94 percent of the total college budget. This meets the standard of educational primacy over other purposes. Additional information regarding the budget is addressed in Criterion 5. FDLTCC engages with many external constituents to fulfill its mission as a tribal and community college. Several examples are listed below: • Advisory Committees. Employers have a strong self-interest in helping college programs improve and help students succeed. One of the most effective ways of providing a link between the community and the college is through program advisory committees. They play an important role in guiding, strengthening, and improving existing programs. Business, industry and labor representatives have a wealth of expertise, personnel, and technologies to offer education systems. FDLTCC program advisory committees advise educators on the design, development, implementation, evaluation, maintenance, and revision of degree programs. Each program has an advisory committee made up primarily of community/industry representatives, program faculty, Fond du Lac community representatives, as well as students in most cases. • Foundation. The FDLTCC Foundation maintains strong relationships with area business and industry. The Foundation Board, comprised of local business and industry representatives, meets every other month. The Foundation’s purpose is to obtain and distribute the resources necessary to support the students, faculty, programs and vision of the college. They provide support to the 44 CRITERION 1: MISSION college in a variety of ways, including scholarships and program support. • Professional and Workforce Training (PWT). The non-credit arm of the college, collaborates with the regional business community by offering customized training, as well as workforce development and continuing education options, in the areas of Compliance/OSHA, Health and Wellness, Computer Applications, Personal Interest, and Professional and Organizational Development. • Employers. FDLTCC has close relationships with its regional business partners through their involvement with the technical programs and through Customized Workforce Training. These partners support the college by hiring FDLTCC graduates, serving on program advisory committees, and sponsoring and/or participating in college events throughout the year. • Internship and Clinical Sites. A variety of regional business, industry, and health care employers serve as sites where students complete paid or unpaid internships, as well as clinical components in programs that require these experiences as part of the curriculum. This close relationship with college programs affords the businesses a comfort level and familiarity with the program that often results in the hiring of these students once the students’ educational programs are completed. Information on programs such as nursing and human services that require internships will be made available in the resources room. • Atomic Learning. Through its Desire2Learn (D2L) learning management system, the college provides its College in the Schools program, as well as its on-campus community, with free access to thousands of hours of training in a wide array of technologies, from basic word processing to high-end graphics tools. FDLTCC offers a postsecondary education to honor the past, for those living in the present and dreaming the future, through a spirit of respect, cooperation, and unity. The mission documents of FDLTCC form its core and lead the college in all its endeavors, be it planning, allocating resources, or engaging in community partnerships. The college’s student body, campus community, academic offerings, and student services reflect its mission, and the college engages its constituencies in a manner consistent with its mission and consistent with its legislative mandate to serve the students of southern St. Louis and Carlton counties and American Indian communities throughout Minnesota. 45 CRITERION 2 INTEGRITY: ETHICAL AND RESPONSIBLE CONDUCT Criterion 2. Integrity: Ethical and Responsible Conduct FDLTCC strives to promote an atmosphere of openness and transparency throughout the institution. Guidelines for all of the college’s operations are readily accessible on the college’s website, including links to MnSCU policies that govern the college. All college staff are encouraged to contact the appropriate position when questions arise regarding the operations of the college. 2.A. THE INSTITUTION OPERATES WITH INTEGRITY IN ITS FINANCIAL, ACADEMIC, PERSONNEL, AND AUXILIARY FUNCTIONS; IT ESTABLISHES AND FOLLOWS POLICIES AND PROCESSES FOR FAIR AND ETHICAL BEHAVIOR ON THE PART OF ITS GOVERNING BOARD, ADMINISTRATION, FACULTY, AND STAFF. 2.B. THE INSTITUTION PRESENTS ITSELF CLEARLY AND COMPLETELY TO ITS STUDENTS AND TO THE PUBLIC WITH REGARD TO ITS PROGRAMS, REQUIREMENTS, FACULTY AND STAFF, COSTS TO STUDENTS, CONTROL, AND ACCREDITATION RELATIONSHIPS. FDLTCC is governed by the fifteen-member MnSCU Board of Trustees, as defined by Minnesota State Statute 136F.06 (www.revisor.mn.gov/statutes/?id=136F.06). The MnSCU Board is appointed by the Governor of the State of Minnesota and has policy responsibility for system planning, academic programs, fiscal management, personnel, admissions requirements, tuition and fees, and rules and regulations. Actions are approved through legislative oversight, and Board/system policy flows from State and Federal legislation and down to the individual colleges and universities in the system (see <www.mnscu.edu/board/policy/index.html> for a complete overview of MnSCU Board policies). The bulk of FDLTCC’s policy structure, as noted throughout this document, flows from MnSCU Board of Trustees policies. Below is a partial list of the MnSCU Board policies related to finances, conduct, and auxiliary operations (see the MnSCU Board PoliciesER folder in the electronic resource room). • • • • • • • • 1B.1 and 1B.1.1 Equal Opportunity and Nondiscrimination (see FDLTCC’s complaint process in Compliance section and FDLTCC’s Affirmative Action PlanER in the Planning folder in the electronic resource room; see the Staff HandbookER in the uploads to HLC) 1B.2 Affirmative Action (see < http://fdltcc.edu/wp-lib/wp-content/uploads/2014/09/ AffirmativeActionPlan.pdf> and FDLTCC’s Affirmative Action PlanER in Planning folder in the electronic resource room) 1B.3 and 1B.3.1 Sexual Violence (see FDLTCC’s complaint process in Compliance section and FDLTCC’s Affirmative Action PlanER in Planning folder in the electronic resource room) 1B.4 Access and Accommodations for Individuals with Disabilities (see Disability Services in Criterion 3 and <http://fdltcc.edu/student-support/disability-services/>; FDLTCC’s Affirmative Action PlanER in Planning folder in the electronic resource room) 1C.0 Employee Code of Conduct 1C.2 Fraudulent and Dishonest Acts 3.6 Student Code of Conduct (see FDLTCC’s complaint process in Compliance section and <http://fdltcc.edu/about-us/policies-reports/academic-campus-policies/student-conduct-code/>) 3.8 and 3.8.1 Student Complaints and Grievances (see FDLTCC’s complaint process in Compliance section and <http://fdltcc.edu/about-us/policies-reports/academic-campus- 46 CRITERION 2 INTEGRITY: ETHICAL AND RESPONSIBLE CONDUCT • • • • • • • • • policies/student-conduct-code/>) 3.26 Intellectual Property 3.27 Copyrights 4.10 and 4.10.1 Nepotism 5.10 and 5.10.1 Reserves and Year-End Balances (see discussions in Compliance section and Criterion 5) 5.11 and 5.11.1 Tuition and Fees (see discussions in Compliance section and Criterion 5) 5.14 Contracts and Procurements; 5.14.2 Consultant, Professional, or Technical Services; 5.14.2.1 Guest Lecturer or Presenter; 5.14.5 Purchasing (see <http://fdltcc.edu/faculty-staff/businessservices/>) 6.4 Facilities Planning 6.6 Facilities Maintenance and Repair 7.3 Financial Administration and 7.3.2 Auxiliary Operations FDLTCC staff, faculty, and administration undergo mandatory training in conduct-related areas, such as sexual violence, sexual harassment, and ethical behavior. Such trainings are created by the MnSCU system office and are delivered via the Desire2Learn (D2L) learning management system. Completion of the training is monitored by FDLTCC’s Human Resources director and by the system office. In addition to mandatory training of all staff, faculty, and administration, additional professional guidance and training is provided through webinars from MnSCU’s Office of the General Consul on topics such as copyrights and intellectual property, emergency planning, accessibility and accommodations, conduct, privacy, and other matters. FDLTCC administrators, as approved by the college’s president, also go through investigator and decision maker trainings in relation to complaints and grievances. As noted in the Compliance section of this report and in Criterion 5, FDLTCC’s finances and other operations processes and performances are reviewed and monitored by FDLTCC and by the MnSCU system. The college’s institutional financial practices are audited routinely by the Office of Internal Auditing and by the Office of the Legislative Auditor when such an audit is requested; its Title IV program is audited by the Minnesota Office of Higher Education routinely and by the Department of Education when such an audit is requested. FDLTCC’s performance is also compared with the performance of other institutions in the system. The general finance provisions in MnSCU are set forth in Chapter 7 of the MnSCU Board policies, including college auxiliary enterprises. All policies at FDLTCC, whether they flow from the MnSCU Board polices or derive internally, are reviewed by the college administration, as well as any committees mandated to review by collective bargaining agreements, such as the Minnesota State College Faculty’s (MSCF) Shared Governance Committee or the Academic Affairs and Standards Council. When relevant, policies and procedures are also reviewed by external constituencies, such as the Tribal College Board or program advisory committees. As noted in the Compliance section of this document, information about FDLTCC’s programming, primary policies, and campus life is made public in hard copy form and in electronic form via the college’s website. The college acknowledges its accreditation relationships in online and hard copy 47 CRITERION 2 INTEGRITY: ETHICAL AND RESPONSIBLE CONDUCT formats. At the time of this writing, the college has just completed a major update to its website, College Catalog, Student Handbook, Staff Handbook, and Faculty Handbook/Resource Guide. 2.C. THE GOVERNING BOARD OF THE INSTITUTION IS SUFFICIENTLY AUTONOMOUS TO MAKE DECISIONS IN THE BEST INTEREST OF THE INSTITUTION AND TO ASSURE ITS INTEGRITY. Subcomponent 1: The governing board’s deliberations reflect priorities to preserve and enhance the institution. Subcomponent 2: The governing board reviews and considers the reasonable and relevant interests of the institution’s internal and external constituencies during its decision-making deliberations. Subcomponent 3: The governing board preserves its independence from undue influence on the part of donors, elected officials, ownership interests, or other external parties when such influence would not be in the best interest of the institution. Subcomponent 4: The governing board delegates day-to-day management of the institution to the administration and expects the faculty to oversee academic matters. As discussed in Criterion 5B and in Criterion 1A, and elsewhere in this document, the MnSCU Board of Trustees uses a variety of avenues to inform its decision making, and given FDLTCC’s unique status, and MnSCU’s partnership with the Fond du Lac Band of Lake Superior Chippewa, the Board is quite cognizant of preserving and enhancing FDLTCC. The positive result of the challenges faced between 2005 and 2008 is the even greater commitment to ensuring that FDLTCC’s unique model continues to unfold into the future, as demonstrated by the latest addendum to the Memorandum of Understanding between the Tribal College Board and the MnSCU Board of Trustees (see MOUs FDL MnSCUER in the electronic resource room). FDLTCC functions autonomously within the MnSCU system by virtue of MnSCU Board policy and Minnesota State statutory law. The Board of Trustees delegates the day-to-day management of colleges and universities pursuant to Minnesota Statute 136F.06 (<https://www.revisor.mn.gov /statutes/?id=136F.06>). The delegation procedures are set forth in MnSCU Board Policy 1A.2.2 (see, MnSCU Board PoliciesER in the electronic resource room). The composition of the Board promotes multiple perspectives, as well as a focus on both internal and external constituencies. MnSCU Board Policy 1A.2 Board of Trustees dictates Board membership, including the following: • • • • Three students (one from a community college, one from a state university, and one from a technical college) One member representing labor One member from each congressional district in Minnesota All other members represent the state at large The Board operates under policy 1C.1 Board of Trustees Code of Conduct (see MnSCU Board PoliciesER in the electronic resource room) the purpose of which is to establish the general standards of conduct required of trustees. As public officials, trustees are also subject to the provisions of Minnesota State Statute 10A (<https://www.revisor.mn.gov/statutes/?id=10A>). 48 CRITERION 2 INTEGRITY: ETHICAL AND RESPONSIBLE CONDUCT The MnSCU Board of Trustees appoints presidents to colleges and universities in accordance with Board Policy 4.2 Appointment of Presidents: “The president is chief executive officer of the college or university. The president shall report to the chancellor and is responsible for leading the college and/or university faculty, staff, and students in the developing and implementing the college or university mission, consistent within the Board mission and goals. The president is the primary spokesperson for the college and/or university interests and shall consult with students, faculty, staff, and members of the community.” The organizational chart below illustrates FDLTCC’s administrative structure: Article 8, Section 2, of the Minnesota State College Faculty (MSCF) bargaining agreement calls for the faculty to have a role in academic affairs. In accordance with this bargaining agreement, FDLTCC has an Academic Affairs and Standards Council (AASC), and all proposals regarding academic affairs are brought before this group for discussion (see meeting minutes of the AASCER in the Meeting Minutes folder of the electronic resource room). The council’s membership is comprised of two-thirds faculty members and one-third administrators. AASC’s purview includes: • • • • • • • • Proposals for new or revised courses (including course components, cultural components, credit load, delivery method, Minnesota Transfer Curriculum guidelines as needed, assessment of student learning, transferability, and mission) Academic program development or revision Program review Award requirements Course inventory Course outline review Academic policies Classroom-based issues, such as plagiarism, behavior, or attendance 49 CRITERION 2 INTEGRITY: ETHICAL AND RESPONSIBLE CONDUCT The Shared Governance Council is another MSCF contract-mandated committee (MSCF Agreement, Article 8, Sect. 1, Subd. 1) comprised of faculty and administration, which is established for faculty to make recommendations to the college on primarily non-classroom matters, such as facilities and auxiliary services, and policies; however, academic matters may enter discussions (see meeting minutes of Shared GovernanceER under Meeting Minutes of the electronic resource room). As discussed in core component 5B, FDLTCC’s staff, faculty, and students have a variety of venues through which they have a voice in college matters. In addition to formal committee structures, FDLTCC’s administrators continue the tradition of an “open door” environment, which began under the college’s first president. While the policy structure of FDLTCC flows from the MnSCU system, the college, MnSCU, and the Tribal College Board work together when necessary to ensure the respectful unfolding of policy and procedure at the college. FDLTCC’s unique “hands-on” approach to implementing Satisfactory Academic Progress (SAP), discussed in the Compliance section of this report, provides a good example of how the college delivers a federally- and system-based process but in a manner also consistent with an Anishinaabe understanding—that is, to recognize that humans are flawed and we need to help each other, and to remember that the perceived least among us has the potential to contribute greatly; thus, FDLTCC’s SAP process complies through written notification but also engages each student eye-to-eye and voice-to-voice with another human rather than solely through an impersonal letter that satisfies the policy. 2.D. THE INSTITUTION IS COMMITTED TO FREEDOM OF EXPRESSION AND THE PURSUIT OF TRUTH IN TEACHING AND LEARNING. 2. E. THE INSTITUTION’S POLICIES AND PROCEDURES CALL FOR RESPONSIBLE ACQUISITION, DISCOVERY AND APPLICATION OF KNOWLEDGE BY ITS FACULTY, STUDENTS AND STAFF. Subcomponent 1: The institution provides effective oversight and support services to ensure the integrity of research and scholarly practice conducted by its faculty, staff, and students. Subcomponent 2: Students are offered guidance in the ethical use of information resources. Subcomponent 3: The institution has and enforces policies on academic honesty and integrity. FDLTCC’s Nondiscrimination in Employment and Education Opportunity policy includes detailed coverage of freedom of expression and applies to all individuals associated with the college. The policy is distributed publicly via the college’s Student Handbook (p. 30 – 31). Students and faculty are additionally protected by MnSCU Board policies and by the Minnesota State College Faculty’s (MSCF) collective bargaining agreement. MnSCU Board policy 3.1 Student Rights and Responsibilities, Part 2, (see MnSCU Board PoliciesER in the electronic resource room) addresses freedom of expression: Individual students and student organizations shall be free to examine and to discuss all questions of interest to them and to express opinions publicly and privately. They shall be free to support causes by orderly means that do not substantially disrupt the regular and essential operation of the institution. 50 CRITERION 2 INTEGRITY: ETHICAL AND RESPONSIBLE CONDUCT Students shall be free to take reasoned exception to the data or views offered in any course of study and to reserve judgment about matters of opinion, but they are responsible for learning the content of any course of study for which they are enrolled. Article 23 of the MSCF Collective Bargaining Agreement outlines and articulates the academic freedoms of the faculty and acknowledges the right in selecting teaching materials (Section 1) and academic freedom (Section 3), stating “The Employer shall maintain and encourage full freedom, within the law, of inquiry, teaching and research. All faculty shall have the right to teach in an atmosphere of free intellectual inquiry and not be subjected to restraints or harassment that would impair teaching.” In addition to formal policies that govern freedom of expression on campus, the college demonstrates its commitment in its practices. Groups that wish to invite a speaker to address the campus on a dichotomous issues must make arrangements to have other views on the topic presented. The college’s Gay-Straight Alliance student group, for example, was asked to include an array of guests to speak about the State’s then-proposed constitutional amendment to ban gay marriage during the fall 2012 election. While the college demonstrates and supports freedom of expression, it also is committed to the responsible use and acquisition of knowledge. Students receive instruction about research methods in a variety of disciplines, most especially English and the sciences. Although not required, many instructors write plagiarism statements into their syllabi (syllabi will be provided in the physical resource room on campus during the site visit). In addition, the college’s library posts a variety of links and other information for students and the public regarding plagiarism, evaluating credibility of resources, and understanding copyright (see <http://fdltcc.edu/current-students/academic-support/libraryservices/writing-and-research-help/>), including: • • • • • • • • • Avoiding Plagiarism A Guide to Successful College Writing Writing Research Papers: A Step-by-Step Procedure Model Papers: Examples of research & writing papers Database vs. Website/Internet: What’s the difference? Is it a Magazine or a Journal? Evaluating Sources of Information Copyright Information Is It Protected by Copyright? The primary academic mission of FDLTCC is the exploration and dissemination of knowledge. Academic honesty and integrity are integral to the academic process, and academic dishonesty is a serious offense, as noted in the college’s Academic Dishonesty and Classroom Conduct policy (see Student Handbook, pages 33 – 34, and section 2 at <http://fdltcc.edu/ about-us/policies-reports/academic-campuspolicies/student-conduct-code/>). Instructors who discover academic dishonesty in their classrooms are free to work through the issue with the student (s); however, the vice president of academic affairs will assist the situation as requested. Penalties will extend up to expulsion from the college, depending on the severity of the matter. As a two-year college, the amount of scholarly research at FDLTCC is more limited than that of a university; however, faculty do present and publish works and engage in a variety of grant-related 51 CRITERION 2 INTEGRITY: ETHICAL AND RESPONSIBLE CONDUCT activities, particularly in the sciences. The college’s Sponsored Programs office outlines procedures for grant activity at FDLTCC, be it originating from the college or from another institution or agency working in collaboration with FDLTCC (see <http://fdltcc.edu/faculty-staff/sponsored-programsoffice/>). The use of human subjects is quite rare at FDLTCC, and the college administration reviews such requests if necessary. In activities that engage secondary students, such as the Nandagikendan (Seek to Learn) Summer Academy or when photographing or filming, the college follows State and Tribal policies regarding consent. The college has as one of its core values gwayakwaadiziwin, which is loosely translated into the English language as “integrity.” In the Ojibwe language, gwayakwaadaziwin can be associated with other concepts, such as transparency, fairness, and honesty—to do things in a good way, perhaps a balanced way. Through evidence in each criterion of this document, FDLTCC demonstrates attention to doing things in a good way through an ethical delivery of higher education, be it in service to students or to a broad array of external constituents. The college has a sound policy structure, engages its employees in mandatory trainings in key areas of ethical behavior and conduct, and offers its students a host of experiences that encourage intellectual inquiry and freedom of mind. 52 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Criterion 3. Teaching and Learning: Quality, Resources, and Support The institution provides high quality education, wherever and however its offerings are delivered. 3.A. THE INSTITUTION’S DEGREE PROGRAMS ARE APPROPRIATE TO HIGHER EDUCATION. Subcomponent 1: Courses and programs are current and require levels of performance by students appropriate to the degree or certificate awarded. Subcomponent 2: The institution articulates and differentiates learning goals for its undergraduate, graduate, post-baccalaureate, post-graduate, and certificate programs. Subcomponent 3: The institution’s program quality and learning goals are consistent across all modes of delivery and all locations (on the main campus, at additional locations, by distance delivery, as dual credit, through contractual or consortial arrangements, or any other modality). Overview of Degree Awards Academic programs in the MnSCU system are governed by MnSCU Board Policy 3.36 and 3.36.1 Academic Programs (see MnSCU Board PoliciesER in the electronic resource room). FDLTCC offers three types of academic awards for credit-bearing courses: Certificates, Diplomas, and Associate degrees 1. Certificate - awarded for completion of a program designed for less than one year. It is awarded to students demonstrating mastery of skills and knowledge in a specific area or discipline. A certificate may stand alone or transfer into a related diploma or associate degree program. Certificates typically have a range of 9 to 30 credits. 2. Diploma - awarded for completion of a program taking at least one, but no more than two years. It is awarded to students demonstrating competency in an occupational field and is designed to lead to employment and/or to transfer into a related associate degree program. Diplomas typically have a credit range of 31 to 72 credits. 3. Associate in Arts (AA) An associate in arts degree is awarded upon completion of a 60 credit academic program in the liberal arts and sciences without a named field of study. It is designed for transfer to baccalaureate degree-granting institutions 4. Associate in Science (AS) An associate in science degree is awarded upon completion of a 60 credit academic program in scientific, technological, or other professional fields and is designed to transfer in its entirety to a related baccalaureate program by way of an articulation agreement. 5. Associate in Fine Arts (AFA) An associate in fine arts degree is a named degree awarded upon completion of a 60 credit academic program in particular disciplines in the fine arts and is designed to transfer in its entirety to a related fine arts discipline baccalaureate degree program. 6. Associate in Applied Science (AAS) - awarded for completion of a program with 60 to 72 credits that generally take two years. Course work is primarily designed to lead directly to employment and includes several general education courses. Some credits earned may transfer to a four-year degree 53 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT program. The primary way through which the college communicates the differences in awards in specific programs is through program planners/checklists that indicate which courses are required to earn the academic award. The planners typically contain a general description of the content included in that award and, in the case of AS, AAS, and AFA degrees, the additional courses a student would need to complete an AA. Program planners/checklists are available to future and current students on the college’s website (<http://fdltcc.edu/current-students/academic-support/program-planner-checklists/>), as well as in admissions, advising offices, and from program coordinators; they are used by staff and faculty as advising tools. Programs in which there are multiple program options, i.e., certificate, diploma, A.A., A.S., A.A.S. degree, delineate the program options at the beginning of each program guide on the college website. The program description often indicates to the student the academic award, the content areas included in each award, and the types of job activities a graduate with that award may expect to perform. This clarifies to prospective students how the goals and expectations differ between the academic awards. Currently FDLTCC offers the following programs, diplomas, and certificates: Nursing • Associate of Science in Nursing Degree • Practical Nursing Diploma • Nursing Assistant Certificate Business • Small Business/Entrepreneurship Certificate • Associate of Science in Small Business Entrepreneurship Degree • Associate of Science in Business/Financial Services Degree Law Enforcement • Associate of Applied Science Degree in Criminal Justice • Law Enforcement Skills Certificate • Associate of Science Degree in Law Enforcement Environmental Science • Associate of Science Degree • Associate of Arts, Biology emphasis General Science • Associate in Science/Broad Field Health Science Degree Human Services • Associate of Applied Science Degree in Human Services • Chemical Dependency Emphasis • Chemical Dependency • Chemical Dependency Certificate 54 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Corrections • Associate of Sciences Degree in Corrections Early Childhood • Infant and Toddler Child Development Certificate • Preschool Child Development Certificate • School Age Child Development Certificate Liberal Arts and Sciences • Associate of Arts Degree American Indian Studies • Anishinaabe Certificate • Associate of Arts Degree, American Indian Studies emphasis Art • Associate of Fine Arts Degree Electric Utilities Technology • Clean Energy Systems Technician Certificate • Associate in Applied Science in Electric Utility Technology Degree Geographic Information Systems and Visualization (GIS) • Geographic Information Systems and Visualization Certificate • Associate of Applied Science in Geographic Information Systems and Visualization Degree The table below indicates program enrollments at FDLTCC. The majority of students at FDLTCC are focused on obtaining an associate of arts degree for transfer and the rest are spread across FDLTCC’s other degree programs, with the majority focused on a degree in Chemical Dependency/Human Services, Law Enforcement, or Nursing. It is important to note that in MnSCU’s Integrated Student Records System (ISRS), which is unique to the MnSCU system, academic program data is pulled according to how a student has ranked their field(s) of interest; thus, a student might have indicated she is getting an AS in Business and an AA degree. If the AA is listed first, the student’s AS enrollment will not be represented in the program enrollment data, and vice versa. This has been a longstanding point of frustration for institutions in the system, but it is not one that will be fixed in the near future. Table 11. Program Enrollment FY 2011 – FY13 Declared focus area Fall 2011 Fall 2012 Fall 2013 American Indian Studies 2 0 1 Anishinaabeg Certificate 0 0 1 Associate of Arts 420 331 355 Associate of Fine Arts 12 13 7 Business and Finance 56 57 61 Business Certificates 5 9 5 Cartography AAS 5 5 6 55 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Chemical Dependency Certificate 10 27 21 Corrections 2 1 2 ECD (All certificates) 22 13 18 Electrical Utility Certificate 4 6 1 Electrical Utility Technician 24 12 9 Environmental Science 60 22 17 Fitness and Health 16 20 16 GIS Certificate 4 1 3 Human Services 74 92 75 Law Enforcement 182 203 181 LAWE Skills 16 19 18 Nursing Associate of Science 131 185 65 Nursing Assistant 26 54 4 Nursing Diploma 103 231 85 2 6 2 Nutrition Since 2011, the college has revised and re-opened two programs: Corrections (AS) and Fitness and Health (AAS). Four associate-level programs have been suspended for revision focused on better meeting the needs of transferability and/or employers. The programs are: Food Science and Nutrition Studies AS degree, Administrative Secretary AAS degree, and the Paraprofessional Certificate. Work on these programs is expected to be completed in 2016-2017. The Elementary Education BS degree has also been suspended. Consistent with FDLTCC’s facilities planning, a committee has begun work, in partnership with Winona State University (also a part of the MnSCU system), on developing a 2 + 2 program in Elementary Education that will lead to establishing a four-year degree at the college. Maintaining Currency: Program Advisory Committees The primary means through which programs assure their curriculum is current is through the involvement of program advisory committees. Each program has a program-specific, industry-based advisory committee made up of industry representatives in that program’s content area, as well as the faculty who teach in the program, a member of the Fond du Lac Band of Lake Superior Chippewa, and a student or recent alumnus. Advisory committee members provide program faculty with current information regarding required job skills and knowledge, at both the course level and program level. At the course level, for example, there may be a new skill or concept that industry representatives see in their organizations that is appropriate to introduce in a specific course. At the program level, the industry representatives may recommend, for example, a particular technology that is emerging in the industry that should be incorporated in the overall curriculum. At FDLTCC, for example, the nursing program has incorporated a greater emphasis on medical record technology and procedures. Advisory committees are required to meet once per school year; some meet more often and most program faculty have interactions with advisory committee members during the school year beyond the formal 56 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT meetings. When curricular changes are made in a program, they are reviewed by the Program Advisory Committee and are then brought before the Academic Affairs and Standards Committee (AASC) for review and approval. Maintaining Currency: Licensure Exams There are licensing or technical skills exams required for students that graduate with the following degrees or certificates that demonstrate an acceptable level of performance by the student: • Early Childhood: Technical Skills Assessment (Students must earn 70% on the assessment in order to earn a Certificate from the American Association of Family and Consumer Life, the producers of the assessment) • Nursing: NCLEX-PN-National Council Licensure Examination-Practical Nurse NCLEX-RN-National Council Licensure Examination-Registered Nurse NNAAP-National Nurse Aide Assessment Program for Nursing Assistant and Home Health Aid • Law Enforcement Skills Training: Scores of 90% or higher are required in the following three (life-threatening) skills: Defensive Tactics, Firearms, and Emergency Vehicle Operations. All others are at 80% or better. In order to enter their occupational fields, students in nursing and law enforcement programs must also pass State board exams: the Minnesota State Board of Nursing exams and the Peace Officers Standards and Training (POST) board exam. In the MnSCU system, pass rates on State board exams are made available to the public via the MnSCU system’s Accountability Dashboard (see <http://mnscu.edu/board/accountability/index.html>); however, the reported results generally lag behind two years from the present. Table 12. Licensure Exam Pass Rates, 2012 Fond du Lac Tribal and Community College System Colleges Candidates Passing Pass Rate Candidates Passing Pass Rate LPN 37 35 94.6% 1,490 1,326 89.0% RN-AS 17 10 58.8% 1,804 1,562 86.6% 98.1% 611 546 89.4% Nursing Peace All 53 52 Officer Source: http://mnscu.edu/board/accountability/index.html In the case of nursing licensures, pass rates below 75% are unacceptable, and the program must submit an action plan to the State Board of Nursing for approval, as was the case in FDLTCC’s AS program following the results for 2012. If pass rates remain low following the implementation of the improvement plan, the Board will determine to close the program if there are three years of consecutive low pass rates. 57 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT In this specific case, the implementation of FDLTCC’s action plan resulted in another year of low pass rates. Three members of the board State Board of Nursing conducted an evaluation of the program and gave recommendations for improvement/closing program. FDLTCC closed the Mobility Program and opened a two-year Associate Degree Program and implemented a number of actions to help with the 2014 pass rates. At the present time, the program’s pass rates have improved to 75.86% through the third quarter; there is one more quarter report to receive, which is due in February 2015. Students completing FDLTCC’s Nursing Assistant/Home Health Aide (NA/HHA) certificate must pass the NA/HHA Combined Program Competency Evaluation for the State of Minnesota in order to be placed on Minnesota’s nursing registry, which, in turn, achieves one criterion of being accepted to one of Minnesota’s nursing programs (see <http://www.health.state.mn.us/divs/fpc/profinfo/narinfo/ nartestdata.html>). Maintaining Currency: Direct Application of Resources and Knowledge Two of FDLTCC’s smallest programs bring forward some of the college’s most high profile successes in demonstrating the currency of curriculum: The electrical utilities technology (EUT) program and the Geographic Information Systems and Visualization (GIS) program. The college’s EUT program was developed in 2003 in response to an anticipated labor shortage in the region’s electrical utilities field. The shortage was pre-empted by the national economic downturn beginning in 2008 as that labor force largely chose not to retire in the midst of economic uncertainty. The complexity of that occupational field, as well as the rigor of the training in relation to the college’s student population, has kept the program’s enrollment small; however, the program’s evolution demonstrates responsiveness to the areas occupational needs. The program began working one-on-one with representatives from the South African Paper Products, Inc. (SAPPI) industry, a local paper mill that bought the local Potlatch Corporation, resulting in a large number of displaced workers. Although SAPPI workers do not need EUT training, the college has been able to build a course on programmable logic controllers, which is delivered to SAPPI employees who need training in that specific area. The resulting success and the deepening of the relationship has led to a generous contribution to the college for equipment purchases and upgrades by SAPPI and a continued close relationship. With the exception of one institution in Wisconsin, FDLTCC’s EUT program was the first in the five state region to become qualified to offer BPI certification, a national certification from the Building Performance Institute. As a result of its successful implementation at FDLTCC, the program led the State’s Office of Energy in “training-the-trainer” efforts at ten campus sites throughout Minnesota. FDLTCC’s GIS program engages the most complicated technology at the college. The complexity of the coursework, particularly in relation to the college’s student population, and the interdisciplinary nature of the career field, has kept the program’s numbers small. In response to that complexity, the program has built additional courses into the program to improve ease of learning. In addition, the program has placed strong emphasis on demonstrating how geospatial technologies apply to a variety of career fields, such as law enforcement, health care, transportation, and natural resources. Most workers in the Resource Management Division of the Fond du Lac Band of Lake Superior Chippewa have taken specific courses in the program to meet the Division’s training goals. 58 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT The GIS program also has placed heavy emphasis on the hands-on application of geospatial technologies in research. Through an Environmental Modeling and Research Experience (EMARE) grant from NASA, the program has taken students from the program and from other STEM disciplines at the college for 6week summer sessions at the Marshall Space Center in Huntsville, Alabama. The program built into the grant a partner from St. Cloud State University’s astronomy/physics department and included a position for a graduate student assistant who could closely mentor FDLTCC’s students. As a result, across three years of summer experiences, the program had outstanding success. A complete overview of the activities, including student presentations and “where they are now”, can be found on the project’s webpage at <http://emare.weebly.com/>, particularly under the “Deliverables” tab. The FDLTCC project’s success is also highlighted by NASA at <http://www.nasa.gov/content/tribal-college-completesenvironmental-research-project-with-nasa/#.VMEZp0fF98F>. Two student success stories from the project from among several others: • One FDLTCC student was invited and sent to the Jet Propulsion Laboratories (JPL) in Pasadena, CA to work on the Mars Curiosity mission. Because of her experience with cutting-edge technology in FDLTCC’s GIS program, the student was able to solve a Mars data processing problem in one hour that had stumped her JPL colleagues, who had the software but had not trained on it, for days. • Another student went on to an internship with the Bureau of Indian Affairs. Given his technology experience in the GIS program, he created a map during his internship titled “IRMP Status of Indian Lands in the United States - July 2014,” which was selected in fall 2014 to be published in the upcoming ESRI Federal Map Book highlighting how GIS is used by federal agencies to support decisions. (Evaluators can see the map in room 208 of the college.) These examples from the college’s two smallest programs demonstrate the application of currency in the fields they represent. The success of the students is also a good example of a program achieving the goals of the institutional mission of the college. The examples of student success also demonstrate how the college’s unique approach to Satisfactory Academic Progress, direct human contact with students who have poor transcripts, can yield long-term positive results; each of these successes are students who came to FDLTCC on academic probation (see the Compliance section for SAP related details). Maintaining Currency: Professional Development Faculty participate in professional development activities that assist them in staying current in their field of expertise: • • • Electric Utility instructor attending Midwestern Electrical Seminar on National Electrical Code changes, Duluth Energy Design Conference: Home auditing and retrofit analysis, Heating the Midwest with Bio Mass seminar and a seminar presented by Dr. Jay McTighe on “Asking Essential Questions.” American Indian Studies instructor attends the annual Minnesota Indian Education Association Conference that focuses its workshops on current issues in Indian Education. Adjunct English instructor completed an MFA in Creative Writing and presented her graduate thesis on Multiracialism in Children’s Literature. 59 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • Adjunct nursing instructor received her NP certification. Nursing instructor is working towards the completion of her Master’s (MSN) as a Nurse Educator at Minnesota State University, Moorhead. Four adjunct faculty from the first responder program attended the Arrowhead EMS Association annual conference. All nursing faculty attended the Health Educators Conference that focuses on Nursing Education. This is an annual conference. English instructor attended the School of the Arts in Rhinelander Wisconsin over the past three years taking writing workshops that provided knowledge of teaching strategies and classroom activities that are helpful in her writing classes. Law Enforcement faculty have attended classes to improve teaching of hands on curriculum Reading instructor attended the national College Reading & Learning Association (CRLA) convention. Adjunct geography instructor took a GPS training through Timble titled “TerraSync and GPS Pathfinder” Timble Certified Training using Perkins funding. Several faculty participated in Century College’s teaching and learning conference, St. Luke’s EMS education program, Trauma Tactics Conference, and AHA BLS instructor recertification during 2014. Several faculty are involved in various industry organizations and activities at the regional and local level. • • • Human services instructor holds membership with two mental health and chemical dependency advisory groups that address current issues in the field and develop ongoing workshops and conferences to keep professionals current in their field, as well as serving on the Carlton County Local Advisory Council on Mental Health and Duluth Area Recovery Community Advisory Group. Reading instructor is a member of the International Reading Association (IRA) for over 20 years, subscribes to their adult/adolescent periodical, and has used their ”book of the month” in the classroom. Also a member of the MN Association of Developmental Education (MNADE). English instructor is a member of the Board of Directors for the Coquet Library as well as the Cloquet Library Foundation. Another English instructor serves as the vice-president of the executive board of the Wisconsin Fellowship of Poets and has planned and staged four annual conferences. Maintaining Currency: Specialized Accreditation FDLTCC has four programs currently pursuing specialized accreditation: • • • Nursing program: Working toward candidacy in 2018 status with the National League of Nursing Accreditation Commission (NLNAC). Business program: Candidate status with the Accreditation Council for Business Schools and Programs (ACPSB). American Indian Studies program: Candidate status with the World Indigenous Higher Education Consortium (WINHEC). The self-study process is currently in progress with a planned 60 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • submission in fall 2015 and a site visit in spring 2016. College in the Schools (CITS): Application submission planned for 2016 with the National Association of Concurrent Enrollment Programs (NACEP). Reviewed by NACEP at the request of the college in 2012 in preparation for the planned application. Maintaining Consistency of Learning Goals and Outcomes FDLTCC utilizes the Minnesota Transfer Curriculum (MnTC) as the hub of its lower division general education requirements across all of the college’s degree programs. The MnTC, governed by MnSCU Board Policy 3.37 and 3.37.1, consists of courses in ten goal areas: 1) Communication, 2) Critical Thinking, 3) Natural Sciences, 4) Mathematical and Logical Reasoning, 5) History, Social and Behavioral Sciences, 6) Humanities and Fine Arts, 7) Human Diversity, 8) Global Perspective, 9) Civic and Ethical Responsibility, and 10) People and the Environment. The goal areas form the bulk of FDLTCC’s associate of arts (AA) degrees; a completed 60-credit AA transfers as a package to universities in the MnSCU system, as well as the University of Minnesota, and the student enters university having completed all lower division general education requirements. FDLTCC’s associate of science (AS), associate of applied science (AAS), associate of fine arts (AFA) degrees contain portions of the MnTC, which is specified on FDLTCC’s program planners, along with information about the MnTC goal areas a student would need to complete to attain an AA degree. The MnTC-designated courses in FDLTCC’s curriculum pass through the college’s course proposal and approval process and conform to the review practices outlined in MnSCU Board Policy 3.37.1. The college’s MnTC curriculum is also reviewed annually by the MnSCU system office. The vice president of academic affairs is given the results of the review, and any concerns about specific courses are addressed with faculty and through the college’s curriculum review process. Information about MnTC and its guidelines, goal areas, learning goals and outcomes, and the transferability of credits is available at <www.mntransfer.org>. FDLTCC’s AS degree programs have articulations with a variety of institutions, focused especially on area universities to which most FDLTCC students transfer. In addition to individual agreements, the college has broad field agreements in the health sciences and a statewide agreement in nursing (see Articulation AgreementsER in the Teaching and Learning folder). The college provides information to students about articulation agreements through advising, program-specific brochures, and online (see <http://fdltcc.edu/current-students/graduation-transfer/transfer-information/>). In 2009, the college adopted four core competencies to form FDLTCC’s Competencies across the Curriculum (CACs): Problem-solving, ability to communicate, information literacy, and culture (see Criterion 4 for more detail). FDLTCC’s faculty revised the learning goals and outcomes portion of their course outlines and embedded the competencies into the outlines in order to provide a common set of points on which to focus classroom-level, program-level, and institutional assessments of student learning across the curriculum. Since 2011, due to the efforts to create a manageable and effective assessment data collection system, and due to the focus on programs seeking specialized accreditation, the college’s faculty have engaged in an intense review of course goals, learner outcomes, and assessment options across the curriculum. 61 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Examinations of assessment results for Competency 1: Ability to Communicate, consistently demonstrated the need for improvement (see Criterion 4), and the faculty chose to revisit goals and outcomes and held a variety of development opportunities during 2012 and 2013. • • • • Duty Day February 21, 2012 Assessment Committee Reporting The “A” Team: Online and Blended Instruction @ FDTLCC 5/2/2012 “Tying Together Course Outcomes and Activities in D2L Using Best Practices for Quality Matters” 2/27/2013 CTL presentations “Using Bloom’s Taxonomy to Enhance Student Learning” 4/26/13 In February 2013, faculty who taught MnTC courses were additionally asked to document more specifically how MnTC outcomes were addressed in each course. Faculty also began reviewing the terms used in writing measurable outcomes and used Bloom’s taxonomy to state whether or not the course was being offered at the appropriate level (developmental, 1000, or 2000), and they began reviewing the credit load of each course to determine whether or not it was being offered at the appropriate credit load. This work is continuing and will be a focus of a program review of the Liberal Arts AA scheduled for the 2016 - 2017 school year. In summer 2014, the assessment committee made the decision to streamline course outlines further by removing course goals and assessments. There were two reasons for this change. 1) It provides a more transparent course outline document that will be easier for transcript specialists to use when students are transferring credits, and 2) it makes more specific the focus on assessing learning outcomes, which is the data faculty enter into the TracDat system for data collection. The practice of having faculty identify course goals and assessments in the past was helpful; it permitted faculty to become familiar with the difference between course goals and measurable course learning outcomes as well as encouraged faculty to use multiple forms of assessment. After several years of practicing in this manner, however, the assessment committee believed faculty had developed a sufficiently clear understanding of both goals and multiple assessments such that they no longer needed to be part of the college’s course outline for each course. Faculty embraced this change as it reduced their workload when revising course outlines and clearly focuses assessment on learning outcomes. At the time of this writing, over one hundred course outlines have been updated and approved through the AASC process, and approximately the same number of outlines have had learning outcomes entered into the TracDat data collection system, representing over four hundred learning outcomes. Course learning outcomes are consistent across all modes of delivery and locations, including dual enrollment. Every course outline is approved by the college’s Academic and Standards Council (AASC). An outline, once approved, becomes the official course document that specifies the information covered in the course (see the Course Proposal form and related documents under the Course Proposal ProcessER in the Teaching and Learning folder of the electronic resource room). The course may be offered via traditional face-to-face instruction, online, or concurrent enrollment but will always have the same course learning outcomes. The course outlines must be reviewed and approved by the AASC for any subsequent revisions. This insures that a record of all changes are kept by the faculty secretary and that the most recently approved version of the course is always available to those who need to use it. This also insures that all changes are shared with the appropriate entities, including the registrar and webmaster. 62 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Regardless of the delivery mode, all credit-based courses must follow the course outline. It is the expectation of the college that all faculty hired to teach courses, no matter where or how they are delivered, will address the stated learning outcomes. Faculty may add to the stated outcomes when they teach the course, but they may not eliminate any course outcomes listed on the course outline. To insure this, credentialed faculty are hired to teach the courses, and in the College in the Schools program (CITS), faculty mentors are assigned to every high school teacher and are tasked with the responsibility to document adherence to the course outline. Online courses are treated the same way as face-to-face and blended courses when it comes to consistency in adhering to course outcomes. Faculty teaching online courses are evaluated by the CAO and must meet the same standards as face-to-face and blended courses. While course learning outcomes are consistent across delivery modes at FDLTCC, gathering the explicit documentation of the consistent assessment of the CACs has been the challenge that caused the college to invest significantly in TracDat, which is a robust, malleable assessment data collection and reporting software. The software has enabled the college to build the physical, albeit virtual, assessment model that was visualized in 2009, when the college adopted CACs. It enables the college to see the level of reporting for each competency, whether or not the targets for each learning outcome under each competency were met, and any action plans that instructors have for improvements, particularly when targets have not been met. The results are readily available and able to be packaged in a manner conducive to evaluation/discussion and consequent action/use. The software also allows instructors to create and report results on any additional learning outcomes they are tracking. Because the software has the capacity to “assign” assessment activities, the on-campus faculty can directly bridge with off-campus faculty, such as those teaching College in the Schools (CITS) to ensure learning outcome assessment in a more explicit manner and to also jointly monitor and use results. FDLTCC’s assessment model is discussed in greater detail in Criterion 4. Dual Enrollment/College in the Schools (CITS) FDLTCC’s College in the Schools (CITS) program began in 1987 with a physics class of eighteen students at Cloquet High School in Cloquet, Minnesota. It was among the first of such classes in Minnesota and was made possible by legislation as a variation on the Postsecondary Enrollment Options (PSEO). The instructor of that first class, proposed the idea to Jack Briggs, then president of FDLTCC, and to the superintendent of Cloquet schools, who collectively embraced the idea and called it “Vision 2000.” Being the only college in the area offering such a program to high schools, and because the program was rendering positive results, the program grew from an idea piloted in one class at one school to a program serving, at its largest, twenty-one schools. By 1991, that first instructor had become the coordinator of the Vision 2000 program. He began using college faculty as mentors in the disciplines and, when this was not possible, began using appropriately credentialed retired high school teachers, practices which continue today. In 2001, the name of the program changed from “Vision 2000” to “College in the Schools.” Today, FDLTCC’s CITS program serves fifteen high schools, all but one of which are rural public schools serving under 500 students. The spirit of CITS, and the communities FDLTCC serves through it, are consistent with the college’s 63 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT position in the MnSCU system, its geographic/population base, and its mission. Like all colleges within the MnSCU system, FDLTCC is called to serve the taxpayers of Minnesota by offering an affordable education, one method of which is to offer CITS programs to college-bound Minnesotans. FDLTCC’s CITS courses are paid for by the school district at $1,500 per course. Beginning in 2011, school districts became eligible to receive aid from the State of Minnesota for participating in CITS. Similar to the college’s main campus geographic/population base, the communities FDLTCC serves through CITS are rural and small, and the people benefit significantly, from the low-income parents and students taking advantage of savings on college tuition to the rural school districts receiving at least a modest pay-back for extending the opportunity to their students. FDLTCC’s CITS program is also consistent with the college’s mission, one goal of which is to “promote scholarship and academic excellence through transfer and career education, and provide access to higher education by offering developmental education.” An average of slightly more than 80 percent of FDLTCC’s CITS students transfer to a university or college, which is generally double that of the main campus student population. The CITS program is the college’s longest-running example of its history of involvement in preparing high school students for college. In addition to offering CITS, the college is part of the Carlton County + 2 Carl Perkins Consortium, through which FDLTCC offers career and technical education opportunities to area high schools. The college annually provides Accuplacer placement testing, free of charge, to over 1,000 high school sophomores, juniors, and seniors across the region. During the past five years, FDLTCC has been piloting several projects focused on preparation for college: Financial literacy training for parents/caregivers and their middle and high school students, technology training for parents/caregivers and their middle and high school students, a year-long college preparation academy for high achieving American Indian high school students, and an on-campus college preparation course (PSYC 1002: College Success) for underachieving high school students that has become known as College Connect; first semester success leads the students into college-level math and English courses, with the hope that the students who complete those courses successfully have a higher chance of completing college once they enter. Like all such programs in Minnesota, the college’s CITS program is governed by Minnesota Statute 124D.09, The Postsecondary Enrollment Options Act, and related State laws. Such laws are bridged with the MnSCU system’s Board of Trustees policies and procedures, in this case Board Policy 3.5 and Procedure 3.5.1 Post-Secondary Enrollment Options (PSEO) Program, most specifically 3.5.1 Part 4 (see MnSCU Board PoliciesER in the electronic resource room). FDLTCC’s compliance with such laws, policies, and procedures is expected, and the college is particularly held accountable by its high school partners, as well as the MnSCU system office. Within the college’s organizational structure, the CITS coordinator, who is also an advisor at the college, is supervised by both the dean of student services and vice president of academic affairs, with the CITS portion of his work under the supervision of the vice president. Because FDLTCC is a small college, the CITS staff structure is not elaborate. The CITS coordinator works with the CITS faculty mentors, who in turn, work directly with the faculty teaching in the high schools. In 2014 – 2015, the college offered fortynine courses in seventeen disciplines, and eighteen mentors worked with seventy-six instructors. Although the program is small in structure, FDLTCC requires faculty mentors to conduct two observational visits per semester (four per year) and three such visits if the course is being offered for the 64 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT first time and/or if the instructor has not taught the course before. This emphasis on a “hands-on” approach is consistent with the college’s on-campus practices and reputation, whether among its students, staff, faculty, or system colleagues. Figure 1. FDLTCC CITS Retention Entering Cohort Fall to 2nd Fall "Percent" Retained 77.6 56.7 55.7 55.6 55.3 76.3 54.8 54.2 System 81.4 Colleges 74.5 53.7 52.5 57.7 55.3 54.7 48.5 53.7 52.1 FDLTCC 51.9 50.5 49.6 Although it requires a significant investment beyond personnel costs (approximately $17,700 in non-personnel expenses during FY14), the greater level of involvement of our faculty mentors with CITS faculty yields rewards. When the National Alliance of Concurrent Enrollment Programs (NACEP) reviewed FDLTCC’s program in 2012, FDLTCC’s mentoring model was recognized as a unique and exemplary feature of the program. Of the fifteen schools currently served in FDLTCC’s CITS program, all have been with the program for five or more years; seven have a history of ten or more years with the program. The sustained relationships serve the program well and have helped develop a stable and successful program. FDLTCC’s CITS retention rate has been the highest in the MnSCU system since 2007 – 2008, and was seventy-seven percent in 2010 – 2011, the last year the system made such data available. The program’s transfer success is also admirable. On average, more than 80 percent of FDLTCC’s CITS students transfer to a postsecondary institution, a rate more than double that of the main campus student population. FDLTCC’s CITS program is not an open admission program. Juniors and seniors in high school are eligible to take courses provided they meet the following criteria: To qualify, juniors must have a 3.0 grade point average or rank in the upper one-third of their class; seniors must have a 2.5 grade point average or rank in the upper one-half of their class. Thereafter, students must complete an application and must take an appropriate college placement test and score at or above the minimum cut-off score. FDLTCC accepts Accuplacer and ACT placement tests. Accuplacer cut scores are as follows: Reading: 78, sentence skills: 86, elementary algebra: 61, and college level math: 50. For the ACT placement test, the cut score is 19 in reading, English, and math. Although mixed classes of CITS and high school credits are allowed, and under a new State policy, sophomores are allowed to take general education CITS courses, the first priority is to fill each course with CITS students. If that is not possible, courses must have a composition of at least fifty percent plus one CITS students. In 2010, FDLTCC began discussing the possibility of seeking accreditation for the program through the National Alliance of Concurrent Enrollment Programs (NACEP). Of the criteria necessary for accreditation, the college was cognizant of possible challenges posed by the professional development requirements and more intensive data collection. As a result, the college initiated improvements in 2011 65 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT by beginning to collect survey data and arranging professional development activities on campus. In 2012, the college asked NACEP if they would review FDLTCC’s path toward accreditation, which they generously did. Although the review confirmed the college’s concerns, we were pleased with the overall positive results of the review. Since 2012, the college has been building a history of survey data and developing some approaches to the professional development of the faculty that are cost- and timeeffective for them and FDLTCC. The college intends to formally apply for NACEP accreditation in 2016. Courses administered through FDLTCC’s CITS program are the same in designation, number, title, credits, and description as those offered on campus; follow the same course outlines as the courses offered on campus; and are approved through the curriculum review process followed for all credit-based courses. FDLTCC operates all of its credit-bearing courses in the same manner across its delivery modes and locations, be it in CITS, at an outreach site, through a continuing education package, in an online or distance delivery mode, or in a traditional college campus classroom. Most of the courses taught through FDLTCC’s CITS program are long-standing courses in FDLTCC’s general education curriculum and are routine campus offerings. The exceptions to this are FDLTCC’s CITS language offerings and MATH 1020: Calculus Short Course, both of which were offered at earlier times in the institution’s history but are no longer routine offerings. There are three points that ensure courses offered through CITS are the same as those offered on campus: 1) The use of course outlines, which are the common documents between the department/college and the CITS instructor and which spell out the learning goals and outcomes for the course; 2) Credentialing, which is the same for faculty hires on campus and in the CITS program; and 3) Faculty mentor site visits. The faculty mentors working in FDLTCC’s CITS program are required to conduct two site visits per semester; if the course is new or has a new instructor, the mentor conducts three visits. As outlined in the handout “Mentor Responsibilities,” the faculty mentor submits a report to the CITS coordinator within one week of the visit, reporting on the instructor’s alignment with the syllabus, college grading standards, and college level content. The first visit occurs within three weeks of the beginning of the course, which enables mentors to give early guidance if concern is warranted. It also gives the instructor an early opportunity to address questions and seek advice from the mentor. If additional site visits beyond the two required are deemed necessary by either the mentor or instructor, these are arranged. The faculty mentor submits a report after each visit, and then submits a final report after the course is completed, which includes an evaluation and recommendations (CITS mentoring reports will be made available in the physical resource room at the time of the visit). In addition to faculty mentor reports and evaluations, students evaluate the courses and the instructors. The faculty evaluation is the same evaluation used by students on campus to evaluate instructors. These surveys were implemented in 2011, and they serve as a general layer of supporting evidence in relation to the site visits (CITS evaluations will be made available in the physical resource room at the time of the visit). FDLTCC degree programs are appropriate to higher education. They are grounded in the policy guidelines of the MnSCU system. They are kept current by the institution in multiple ways that range from the close interaction with employers to monitoring by State boards to the direct and successful 66 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT application of knowledge and research by students with peers and professionals in their disciplines. Learning outcomes are based on a common foundation of Competencies across the Curriculum that is consistent throughout the curriculum in all delivery modes; they are explicitly evident on each course outline and form the foundation of the college’s assessment process. Finally, the faculty has been engaged in an intense review and refinement of learning outcomes as they streamline the assessment data collection process at the course and program levels and as four programs (nursing, business, American Indian Studies, and CITS) work toward achieving specialized accreditation. In a five-year span, the college has moved from adopting Competencies across the Curriculum (CAC) to incorporating them into course outlines to blueprinting an assessment model to revising and refining outcomes based on evaluation to putting the final pieces of the model together in a working assessment format. The self study provided the opportunity for the college to step back and acknowledge this rapid, healthy growth. 3.B. THE INSTITUTION DEMONSTRATES THAT THE EXERCISE OF INTELLECTUAL INQUIRY AND THE ACQUISITION, APPLICATION, AND INTEGRATION OF BROAD LEARNING AND SKILLS ARE INTEGRAL TO ITS EDUCATIONAL PROGRAMS. Subcomponent 1: The general education program is appropriate to the mission, educational offerings, and degree levels of the institution. Subcomponent 2: The institution articulates the purposes, content, and intended learning outcomes of its undergraduate general education requirements. The program of general education is grounded in a philosophy or framework developed by the institution or adopted from an established framework. It imparts broad knowledge and intellectual concepts to students and develops skills and attitudes that the institution believes every college-educated person should possess. Subcomponent 3: Every degree program offered by the institution engages students in collecting, analyzing, and communicating information; in mastering modes of inquiry or creative work; and in developing skills adaptable to changing environments. Subcomponent 4: The education offered by the institution recognizes the human and cultural diversity of the world in which students live and work. Subcomponent 5: The faculty and students contribute to scholarship, creative work, and the discovery of knowledge to the extent appropriate to their programs and the institution’s mission. FDLTCC’s curricular offerings provide students with a broad base of knowledge, as well as the core tools required to act as productive citizens in society. As noted in earlier in this section and in the Compliance portion of this document, the hub of the college’s general education curriculum are courses that comprise the college’s Minnesota Transfer Curriculum (MnTC). The MnTC is a defined liberal arts and sciences transfer curriculum with ten goal/outcome areas that was designed and agreed upon by representatives of all public higher education institutions in Minnesota. The purpose of the MnTC is to facilitate transfer from public colleges to other public colleges or universities in Minnesota, particularly in the AA degree (see AA Checklist for an overview of FDLTCC’s AA/MnTransfer curriculum at < http://fdltcc.edu/wplib/wp-content/uploads/2015/01/AAChecklist.pdf>). 67 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT MnTC goal areas are: • • • • • • • • • • Goal One: Communication Goal Two: Critical Thinking Goal Three: Natural Sciences Goal Four: Mathematics/Logical Reasoning Goal Five: History and the Social and Behavior Sciences Goal Six: Humanities and Fine Arts Goal Seven: Human Diversity Goal Eight: Global Perspective Goal Nine: Ethical and Civic Responsibility Goal Ten: People and the Environment The defined goals and outcomes for each goal area are posted for use by faculty, staff, students, and transfer specialists and can be found at <http://www.mntransfer.org/transfer/mntc/t_sample.php>. In accordance with MnSCU Board policy 3.37.1, associates degrees must contain the following MnTC credits and goal areas depending on the type of degree: • • • • A.A. degree must complete a minimum of forty MnTC credits covering all ten goal areas A.S. degree must complete thirty MnTC credits from at least six of ten goal areas A.A.S. degree must complete fifteen MnTC credits from at least three of ten goal areas A.F.A. degree in Art must complete twenty-four MnTC credits from at least six of ten goal areas. As noted in in the Compliance section and in Criterion 5, students can monitor their progress completing the MnTC by utilizing FDLTCC’s program planners/checklists and by requesting a Degree Audit Report (DARS) at any time during their studies at FDLTCC. The DARS provides the student with an overview of the MnTC goal areas completed and the courses on their transcript that were used to complete the goal areas, as well as the grade points they received; in addition, it notes the courses the student can take or has left to take in order to complete a goal area (see Associate of Arts DARS ExampleER under Teaching and Learning in the electronic resource room). According to MnSCU Board policy 3.37.1, MnTC credits transfer across the MnSCU system as follows: • • • “When any system college or university has determined that the entire Minnesota Transfer curriculum has been completed by a student, the entire Minnesota Transfer Curriculum shall be accepted as complete at every receiving system college or university for that students.” “When any system college or university has determined that a Minnesota Transfer Curriculum goal area has been completed by a student, the goal area shall be accepted as complete at every receiving system college or university for that student.” “When any system college or university has determined that a course meets goal area competencies for a student, the goal area competencies shall be accepted as meeting the same goal area competencies at every system college or university for that student.” At FDLTCC, faculty proposing a new course to be included in the MnTC must state which goal area and outcomes the course meets; MnTC outcomes and goal areas are also noted on FDLTCC’s course outlines. 68 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Like all colleges in the MnSCU, FDLTCC’s MnTC curriculum is reviewed annually by the system office, and the vice president of academic affairs is notified if questions arise regarding any courses. In preparing for a 2016 program review of the college’s liberal arts curriculum (AA degree), the college will be reviewing its inventory of courses. In addition to the MnTC, all FDLTCC courses are required to address the college’s Competencies across the Curriculum (CAC), discussed in 3A: Ability to Communicate, Problem-solving, Information Literacy, and Culture. These form the foundation of FDLTCC’s assessment model and provide four common points that cut across all courses and programs. Each degree program has a program plan which documents the required courses for completion of each academic award, and in some cases, the suggested sequence. Program coordinators, the program’s advisory committee, and the college’s AASC are instrumental in determining which general education courses are appropriate requirements for the program. Articulation agreements with other institutions also assist with the alignment of courses required or appropriate for transfer to another institution. All general education courses offered at FDLTCC have gone through an approval process that requires the developer’s attention to the mission of the college. As part of the “Proposal for a New Course” process all proposed courses must provide information in three sections that address this topic: (see course proposal documents in the Teaching and Learning folder of the electronic resource room). • # 5. If this course includes a Native American or specifically Anishinaabe component list campus resource person/s—i.e. campus cultural/spiritual resource person/s and, if necessary, elder/s— consulted and include specific comments and written responses as appropriate. • # 11 Relationship of course to the college mission statement and goals. • # 12 Relationship of course to the department’s mission statement and goals. Faculty proposing a course must also be concerned with the transfer of credits and answer # 13 Relationship of course to colleges/university offerings (including tribal colleges). This also contributes to course numbering at the appropriate level (1000 or 2000) and the appropriate number of credit hours. The college’s curriculum includes the routine offering of general education courses that specifically recognize and address the human and cultural diversity of the world in which students live and work. A partial list appears below: • • • • • • • • • AMIN 1050 Anishinaabeg of Lake Superior AMIN 2001 Federal Laws and The American Indian AMIN 2030 Contemporary Indian Concerns ANSH 1001, 1002, 1003, 1004 Anishinaabe Language (Intro, II, III, IV) ANTH 1001 Introduction to American Indian Studies ANTH 1005 Cultural Diversity ANTH 1010 Native Skywatchers ART 1060 American Indian Art ART 2040 Regalia, Traditional Dress, and Arts of the Ojibwe People 69 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • • • • • • ENGL 2005 American Indian Literature ENGL 2031 The Holocaust in Literature and Film ENGL 2045 Literature by Women HIST 1050 & 1051 American Indian History I & II HIST 1012 & 1013 Global Civilization I & II MUSC 1030 Music of the World’s Peoples MUSC 1035 American Indian Music PE 1050 American Indian Dance PE 1051 American Indian Games PHIL 2030 American Indian Philosophy POLS 1030 International Relations PSYC 2002 Indigenous Psychology SPCH 1030 Intercultural Communications WGS 1001 Introduction to Women’s and Gender Studies AMIN 1050: Anishinaabeg of Lake Superior has been a required course for all degree-seeking students since 2003. The course is designed to provide students with a basic knowledge of the historical, philosophical, and cultural underpinnings of the Ojibwe people in the Cloquet area, an understanding particularly important for FDLTCC’s students who will be employed in the area as nurses, social workers, and law enforcement officers. At the time of its implementation, requiring such a course was uncommon, and somewhat controversial, in the MnSCU system; today, some of the system’s universities have also adopted required courses on topics related to culture, diversity, and/or racism. As noted in section 3A, FDLTCC prepares students for the future by providing them the opportunity to work on academic projects that are integral to meeting their educational goals and to the college’s intellectual role in the communities it serves. For instance, students in biology and environmental science courses work on a variety of grant-based research projects focused on wild rice (“manoomin”), including the effect of sulphur emissions on the plant, which has been a source of intense local public debate as the region examines the possible introduction of a copper mine to the region. (Manoomin, “the food that grows on top of the water,” is of significant importance to the Anishinaabeg people of the region and one reason why The People migrated to this locale.) FDLTCC also provides a variety of activities, events, and extra-curricular opportunities that encourage and support intellectual and cultural inquiry: • • • • • • • • • • • College video projects, such as What Does “Respect” Mean to You Fine Arts Week Poetry Slam Films that Feed Your Brain Open Mic Poem in Your Pocket Day The Thunderbird Review (the English department’s literary journal) The Independent (the campus newspaper) Vocal ensemble concerts and performances by applied music Students American Indian Business Leaders annual national competitions American Indian Higher Education Consortium’s annual tribal college competitions 70 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • • • • Student government tribal, state, and national conferences Ojibwe Language College Quiz Bowl: A competition that includes the University of MinnesotaTwin Cities, The College of St. Scholastica, Bemidji State University, FDLTCC, Itasca Community College, and other two-year institutions that offer Ojibwe language courses. FDLTCC’s teams have a proud record of defeating four-year college teams on a regular basis. Anishinaabe Waakaa’igan (“The People’s House”) holds seasonal language immersion academies. Annual graduation Pow Wow: The college’s pow-wow that honors FDLTCC’s graduating class. Giving Thanks Feast and Veteran’s Feast: A campus and community event held annually in November, which is usually attended by 300 – 400 individuals, with staff, faculty, and students coordinating and serving (see video clips at <https://www.youtube.com/watch?v= eO7QMFLSbBQ> and <https://www.youtube.com/watch?v=GFUPRoa1dio>). A variety of feasts and pipe ceremonies, including those that open each semester, honor the Drum, and celebrate important times. Ojibwemowining resource room Two Spirits Association (formerly the Gay-Straight Alliance) Anishinaabe Culture Club Drum Group Biboon (Winter) Fest Activities The Student Ambassador program: The program was piloted in 2012 as part of the college’s continued focus on retention and student success. The ambassadors are charged with promoting “awareness and overall understanding of cultural diversity on and off campus.” They offer academic and social support for their peers, host and contribute to campus events, serve as liaisons for their peers to address concerns and questions, act to unify student clubs and organizations, and offer themselves as examples of support and guidance. Additionally, FDLTCC works in cooperation with other area programs that students access via events, classroom projects, and other activities that bring the college and the programs together. Three longstanding projects are: Thirteen Moons Ashi-niswi giizisoog The Thirteen Moons program connects Fond du Lac Band members and surrounding community members to 1) natural resources by increasing awareness of and knowledge about traditional and other resources: 2) social knowledge networks by providing new opportunities for social interaction and education in the context of traditional and other natural resources; and 3) Ojibwe culture by highlighting and honoring the importance of natural resources in the traditional and contemporary Ojibwe lives and livelihoods and the skills that will allow these lives and livelihood to endure. Students participate in the programming. Bimaaji’idiwin Ojibwe Garden Program A program developed by the Fond du Lac Band of Lake Superior Chippewa in partnership with FDLTCC, University of Minnesota Extension Service, and the United States Department of Agriculture. The aim of the program is to preserve and promote traditional Ojibwe cropping systems as well as educate the greater community about contemporary strategies for organic food and medicinal plant production. 71 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT St. Louis River-River Watch Program A youth-based water quality monitoring program that focuses on the St. Louis River watershed and the Lake Superior Basin. This project, aimed at secondary school students, promotes and inspires stewardship of the largest U.S. tributary to Lake Superior and other nearby waterways; through it, FDLTCC has introduced the college to hundreds of youngsters and to the direct, meaningful application of science in their lives. FDLTCC’s faculty model what they teach by making scholarly, professional, and creative contributions to the campus and broader community: Art faculty: Cynthia Holmes, Sterling Rathsack, and Karen Savage-Blue exhibit their work throughout the region and have permanent pieces at the college, in galleries and on streets and buildings in Duluth, Minnesota and Superior, Wisconsin, and throughout the region. English faculty: In 2013, Maglina Lubovich’s essay “Desired and Imagined Loss as Sympathetic Identification: Bachelor Melancholia in Donald Grant Mitchell’s Reveries of a Bachelor” was published in the book Sentimentalism in 19th Century America by Farleigh Dickenson University Press. Jan Chronister has published poems in numerous publications, including two anthologies nominated for the Northeastern Minnesota Book Award, and frequently participates in poetry readings in northern Minnesota and Wisconsin; she created and coordinates a writing contest for FDLTCC students and those of five other area colleges and universities, and coordinates the college’s Two Spirits Association student group (formerly known as the Gay-Straight Alliance). She was given Wisconsin’s Muse Award for Excellence in Poetry in 2011 and is the current vice president of Wisconsin’s Fellowship of Poets. Marla Ahlgren serves on the Board of Directors of the Cloquet Public Library and, in 2012, brought a decadelong dream into reality by creating The Write Place writing lab at FDLTCC. Human Services faculty: Candi Aubid is a licensed independent clinical social worker and serves as a consultant for the Red Cliff and Mille Lacs reservations. She was a founder of the Minisinaakwaang Leadership Academy-Tribal K-12 Charter School and an Ojibwe Language Curriculum team member. She is the Minisinaakwaang Tribal Community Human Service Advocate for families and children. Music faculty: Steve Highland, professional math tutor TRIO, is the assistant concertmaster for the Duluth Superior Symphony Orchestra and member of the Highland Quartet. Lyz Jaakola is the founder of the Oshkii Giizhik (New Day) Women’s Hand Drum Group, was the Minnesota Public Radio’s Classical Artist in Residence and the Class Notes Artist in 2013, was the recipient of the George Morrison Artist Award for the Arrowhead Regional Arts Council in 2014, the winner of the First Peoples Fund Community Spirit Award in 2012, and from 2008 – 2014 was the music curriculum consultant for the Perpich Center for the Arts initiative “Teaching Teachers about American Indian Music Standards.” Kristin Peterson is a member of the Duluth Superior Symphony Orchestra Chorus, accompanies applied music vocal performances by students, and sang in Lyric Opera’s chorus in the 2012 production of Amahl and the Night Visitors. Calland Metts, adjunct music instructor, is the co-Artistic Director of the Lyric Opera of the North in Duluth, Minnesota, and was the fall 2013 director for the Duluth-Superior Symphony Chorus. Speech/Communication faculty: Roxanne DeLille is a trainer for the Blandin Foundation’s Leadership Training for Reservations and Rural Communities initiative; she is lead curriculum designer for the 72 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Minnesota Indigenous Youth Freedom Project, with a curriculum publication forthcoming in spring 2015, and is a consultant for the Milles Lacs, Leech Lake, Bad River, and St. Croix reservations. She was the keynote speaker for Women Empowering Women in Indigenous Nations conference in Las Vegas in 2014. Scherrie Foster is the director of the Clayton Jackson McGhie Memorial in Duluth, which commemorates the lives of three African Americans who were lynched in 1920 in Duluth, Minnesota. She was a leader in Duluth’s 2012 Unfair Campaign regarding racial inequity and, in 2014, was a delegate in People to People’s Witness for Peace project in Cuba, specifically focused on Cuban Women’s Ways of Knowing. Over sixty-four percent of FDLTCC’s student respondents on the 2013 CCSSE reported “quite a bit” or “very much” “contact among students from different economic, social and racial or ethnic backgrounds,” which is significantly higher than CCSSE’s national cohort report of approximately fifty-two percent. As a small, rural college in northern Minnesota. FDLTCC’s successful implementation of its mission, via its curriculum, extra-curricular and programmatic opportunities, and faculty, is evident. 3.C. THE INSTITUTION HAS THE FACULTY AND STAFF NEEDED FOR EFFECTIVE, HIGH-QUALITY PROGRAMS AND STUDENT SERVICES. Subcomponent 1: The institution has sufficient numbers and continuity of faculty members to carry out both the classroom and the non-classroom roles of faculty, including oversight of the curriculum and expectations for student performance; establishment of academic credentials for instructional staff; involvement in assessment of student learning. Subcomponent 2: All instructors are appropriately qualified, including those in dual credit, contractual, and consortial programs. Subcomponent 3: Instructors are evaluated regularly in accordance with established institutional policies and procedures. Subcomponent 4: The institution has processes and resources for assuring that instructors are current in their disciplines and adept in their teaching roles; it supports their professional development. Subcomponent 5: Instructors are accessible for student inquiry. Subcomponent 6: Staff members providing student support services, such as tutoring, financial aid advising, academic advising, and co-curricular activities, are appropriately qualified, trained, and supported in their professional development. FDLTCC’s hiring practices for faculty are governed by MnSCU Board policy 3.32 and 3.32.1 College Faculty Credentialing (see MnSCU Board PoliciesER folder in the electronic resource room). Hiring faculty in MnSCU’s two-year college system is unlike that of its four-year university system. Two-year colleges are held to a narrow credentialing process, which was established in 2007; four-year universities work under the traditional latitude entrusted to departments/disciplines. Minimum qualifications for faculty, regardless of assignment, are determined, established, and monitored at the system level for all MnSCU institutions, including FDLTCC. MnSCU’s Joint Committee on Credential Fields is an ongoing committee established under the Minnesota State College Faculty (MSCF) collective bargaining 73 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT agreement. The purpose of that committee is to make recommendations regarding credential fields and minimum hiring qualifications for two-year college faculty. This includes the alignment of appropriate credential fields with programs and disciplines at the system level. The committee is comprised of six faculty members appointed by MSCF and six college administrators appointed by the MnSCU Chancellor. The primary responsibilities of the Committee are to: 1) to make recommendations on the establishment of new credential fields and the minimum hiring qualifications for those fields; and 2) make recommendations on the modification of existing credential fields and the minimum hiring qualifications for those fields. A faculty member is assigned a credential field upon hire, based on MnSCU’s review and evaluation of the individual’s official transcripts and experience, and that credential field must correspond with the majority of the teaching assignments held by that faculty member. An additional credential field may be added by the college president under certain provisions contained in the Minnesota State College Faculty (MSCF) collective bargaining agreement (Article 11, Section 3) (see Union AgreementsER in the electronic resource room for the MSCF collective bargaining agreement). As required by the MnSCU system, FDLTCC has its own policy regarding any exceptions that are made to the standard credentialing process (see FDLTCC Credentialing Policy at <http://fdltcc.edu/about-us/policies-reports/academiccampus-policies/faculty-credentialing-policy/>). Hiring Faculty in Dual Enrollment/College in the Schools (CITS) The credentialing and hiring practices described above also govern faculty teaching in FDLTCC’s CITS program. Because of the narrower approach to credentialing in the two-year system, colleges in rural Minnesota do make exceptions to the credentialed fields simply because of the challenges of finding people for positions in remote locations who match the narrow credentialing criteria; small rural high schools face the same challenges. FDLTCC's Credentialing Policy addresses how such exceptions are addressed. Consistent with the credentialing policies used on-campus, faculty who were hired in 2007 or before are not required to meet the system’s current credentialing standards. Because FDLTCC’s CITS program has a longstanding history with most of the high schools it serves, the college brings on new faculty infrequently. Consistent with system practice, however, CITS faculty hired after 2007 have been required to meet the new standards. The college has chosen not to hire many whose principals or superintendents have requested. When new CITS faculty are hired, the faculty mentors provide orientation during extra site visits held during the first year (see Criterion 3A for FDLTCC’s guidelines regarding mentoring visits). The orientation includes attention to college expectations, course outlines, syllabi, administrative responsibilities, policies, and procedures, as evident in the handouts “Instructor Responsibilities,” “Mentor Responsibilities,” and “Process for New Instructors” (CITS documents related to mentoring and orientations will be made available in the physical resource room at the time of the visit). 74 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT FDLTCC’s number of employees across classifications has remained generally stable for the past five years, and the numbers and continuity of faculty and staff to carry out classroom and non-classroom duties have been sufficient; 80.0% however, like all of the small, 60.0% rural colleges in the MnSCU 40.0% system, FDLTCC recognizes that it is running a lean 20.0% operation due to State-level 0.0% budget cuts and tuition freezes. 2009 2010 2011 2012 2013 2014 The college continues to Figure 2. Percent of Total by Classification follow its budget process and Faculty % of total Service/Support Staff % of total monitors its finances carefully Professionals % of total Mgrs/Supevisors % of Total (see Criterion 5 for financial Administrators % of Total information). FDLTCC’s land grant status has enabled the college to seek grant funding to meet its goals, specifically in the some of the college’s innovative student success programming, such as the Nandagikendan (Seek to Learn) academies, without having to further stretch its human resources. Figures 2 through 5 indicate the total number of college’s employees, the percentage of the total each classification comprises, and the length of service at the college. The majority of FDLTCC’s workforce is located in instruction and student Figure 3. Employee Headcount (All) support services, consistent with the 170 allocation of resources noted in core 165 component 5A of this report. 160 155 150 145 140 135 130 125 164 158 160 Sixty-eight percent of the college’s faculty have served ten or more years, with the majority having served for twenty or more years, and sixty-five 138 percent of the college’s staff have served five or more years, with almost 2009 2010 2011 2012 2013 2014 half having served over ten years. The stability of the college’s workforce is a strong supporting component to the college’s success with living and achieving its mission. 154 152 75 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT The continuity of the college’s faculty has enabled the faculty to adequately carry out quality instruction, oversee the curriculum, and develop and sustain industry relationships. Because a number of faculty will be retiring in the next five years, the college Figure 4. Years of Service: Faculty recognizes the need to replace those faculty FY2014 with qualified new hires while still preserving and passing on the institutional knowledge that Less than 5 currently resides with those faculty. Given that 16% 5 to less than 10 29% forty-two percent of the faculty have five to 16% 10 to less than 15 fifteen years of experience at the college, the 13% 15 to less than 20 generational transition is likely to be stable. 26% 20 plus years As noted in Article 8, Section 2 of the current Minnesota State College Faculty (MSCF) collective bargaining agreement, faculty have the integral role of determining curriculum through its local Academic Affairs and Standards Council (AASC), which is charged with providing “direction for the college president in all matters included Figure 5. Years of Service: Staff FY2014 in academic affairs, including course outlines, award requirements, academic standards, course and program Less than 5 components, and the inventory of 11% course and program offerings.” 5 to less than 10 35% 15% FDLTCC’s AASC consists partially of 10 to less than 15 faculty who represent the full range of 15 to less than 20 22% years of service at the college; through 17% 20 plus years direct experience with the procedures of AASC, as well as via a sound compilation of minutes and other documents relevant to the council’s work, the continuity and consistency of the council’s work is maintained from year to year. Additionally, the faculty are the leaders when it comes to assessment of student learning. Since 2009, several faculty have attended the annual HLC conference in Chicago as a means of increasing familiarity with the accreditation process, generally, and with the assessment of student learning, specifically. Since 2009, the Assessment of Student Learning Committee has been chaired by faculty members and has consisted of a team of five to seven faculty members. Assessment committee members have been instrumental in presenting information on assessment of student learning at campus-wide duty days and at Teaching Circles. Faculty have driven the collection of data documenting the assessment of student learning and worked to create and later revise the General Education assessment tool that was given yearly to students. The college has invested financially in credit-releases for assessment-related work and tools. The continuity of this investment is evident in the college’s 2013 – 2016 strategic plan, as well as the college’s interest in seeking specialized accreditation in four of its programs. 76 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Curriculum-related Oversight in CITS FDLTCC’s CITS students are admitted, registered, and transcripted in the same manner as on-campus students. Also like FDLTCC’s on-campus students, students in CITS must meet the same academic standards in terms of placement, course prerequisites, and Satisfactory Academic Progress. There are some procedural/logistical differences between how CITS students apply and register for FDLTCC courses and how on-campus students apply and register. On-campus students typically apply online. FDLTCC CITS students apply on paper with a slightly different application form. The college has preferred the hands-on approach and believe the eye-to-eye contact between the students, the high school coordinators, and FDLTCC’s CITS coordinator asserts a measure of seriousness to the application process. The registration process for CITS students has changed since 2009. In prior years, CITS registrations were completed by the FDLTCC CITS coordinator through Add/Drop slips. This was cumbersome and created errors that were often complicated and time-consuming to correct. Since 2009, the registration process has been streamlined. The high school generates class rosters, which are given to the college for data entry. As a result, the input is more efficient and accurate and has largely eliminated serious or timeconsuming errors. As the college looks forward to NACEP accreditation, the program continues to look for greater efficiencies in the CITS registration process. FDLTCC’s course prerequisites primarily come in three forms: Courses that require meeting a specific placement score, courses in a sequence where entry into the higher tier depends on passing the lower, and/or those that require instructor consent. Prerequisites for introductory courses in English and math typically consist of placement scores, and the introductory courses typically are the prerequisites for higher level courses in the disciplines. For example, to register for ENGL 1101: College Writing: College Composition, a student must attain an Accuplacer score of 78 in reading and 86 in sentence skills; when the student completes ENGL 1101 with a passing grade, the student has met the prerequisite for the second set of courses (ENGL 1102 or ENGL 1120) used to satisfy the college’s writing requirement. The first layer of accountability regarding meeting prerequisites occurs with placement testing. Students must meet the cut scores of either Accuplacer or ACT in reading, writing, and math. Accuplacer cut scores are as follows: Reading: 78, sentence skills: 86, elementary algebra: 61, and college-level math: 50. In reading, English, and math, the ACT cut scores are 19. Students who do not meet these placement scores are not eligible to register. The second layer of accountability regarding meeting prerequisites occurs at registration. Information about prerequisite requirements accompanies courses in FDLTCC’s registration system. If a student has not completed prerequisite requirements, the student’s registration will be blocked. Finally, faculty are able to give consent to a student to register for a course without completing the prerequisite requirements. This can involve giving the student a diagnostic exam to ensure the student can meet the course expectations, examining a portfolio of related work that the student previously completed, or reviewing previous coursework from a class similar to the prerequisite course. 77 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT The most common practice to ensure that FDLTCC CITS students meet prerequisite requirements for FDLTCC courses is that the high schools offer the prerequisite courses. Thus, high schools that want to offer ENGL 1102 or ENGL 1120 will offer ENGL 1101 first. Professional Development Resources and Activities The knowledge and expertise of FDLTCC’s staff and faculty are vital to student success at FDLTCC. The college is committed to enhancing student learning inside and outside the classroom, as well as nurturing excellence in faculty and staff by supporting their professional development within their fields of expertise and demonstrates this commitment financially and in the allowance of time used by employees for such development. The most common avenues of this support currently at the college are explained below. In 2014, faculty and staff logged over 1000 hours of professional trainings and an estimated 1300 hours of community service (see FDLTCC Professional Development SurveyER under Institutional Profiles and Surveys in the electronic resource room). Minnesota State College Faculty (MSCF) Development Funds: Consistent with the faculty collective bargaining agreement, the college allocates faculty development funds at the rate of $250 per full-time equivalent faculty position annually, and the faculty determine the procedure for the distribution of the funds. These funds are used to finance expenses for faculty to attend conferences, workshops, take college courses and participate in other activities off-campus, or for the provision of on-campus activities for development of the faculty (see MSCF bargaining agreementER, Article 17, in the Union Agreements folder in the electronic resource room). Below is a small set of examples of how faculty have used such funds to attend conferences: • • • • • • • • • • • • • Association of Death Education and Counseling annual conference International Death, Grief, and Bereavement Conference MnSCU Student Affairs, Diversity and Equity conference Modern Language Association Conference Lake Superior Summit on the Teaching of Writing Regional D2L Conference MnSCU Disability Service Conference Nobel Conference Gustavus Adolphus College Minnesota eLearning Summit Hamline Summer Writing Institute at St. Olaf College Quality Matters Rubric on Creating an Online Course Critical Incident Stress Management Training MnSCU Developmental Education Faculty Institute at Century College Department Budgets: Individual department budgets may be used to supplement activities that have professional development benefits such as industry-related conferences, field trips, and others. Every spring FDLTCC’s CFO sends out a request to faculty to list their budgetary needs and rationale for the next three years. Sabbaticals: Sabbatical leaves are available to faculty members who have continuously served the equivalent of six or more academic years in the MnSCU system with an aggregate of twelve semesters of 78 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT service. The purpose of the sabbatical leave is to give instructors the opportunity to secure additional education, training, or experience which will make them better prepared for carrying out their teaching assignment. The sabbatical process is described in detail in the MSCF bargaining agreement (see MSCF bargaining agreementER in the Union Agreements folder in the electronic resource room). Faculty may elect to be on sabbatical for a one-semester term or for one academic year. The application process for a sabbatical begins at FDLTCC and is finalized in the MnSCU human resources office, which awards sabbaticals based on the review of applications and the bargaining unit agreement. Below are recent examples of faculty sabbatical projects at FDLTCC: • • • • Painting: From Historical Trauma to a Spiritual Revitalization Research/Documentation on Teaching the Anishinaabeg Language Setting up physiology labs for EEG, EKG, respiration and breathing tests using new measurement devices Flipping the classroom: Beginning Algebra MnSCU Training: All employees, whether instructional or non-instructional, are eligible to participate in a MnSCU Training and Registration site ("STARS") (<http://www.hr.mnscu.edu/training_and_ development/stars.html>). Employees may search and register for conferences, workshops, and seminars. As a State of Minnesota employer, FDLTCC is required to provide a series of training sessions for all employees. All employees are required to complete, in varying time frames, the following electronic training sessions: (1) Sexual Harassment; (2) Right to Know; (3) Public Jobs Private Data; (4) Employee Code of Conduct; and (5) Personal Safety. While these topics do not specifically address instructional issues, many of the topics have great relevance to instructors in the performance of their duties. FDLTCC Teaching Circles: When MnSCU discontinued the Center for Teaching and Learning (CTL), funding for local activities was ended. However, FDLTCC, recognizing the importance of providing “resources for assuring that instructors are current in their disciplines and adept in their teaching roles,” decided to continue to provide funding for both faculty release time and six to seven CTL lunches (“Teaching Circles”) each year (for an example of a CTL report, see CTL ReportER under the Teaching and Learning in the electronic resource room). Below are some of the most recent presentations given at FDLTCC’s Teaching Circles: • • • • • • • • • Presentations on sabbaticals every year A comparison of MLA and APA (Modern Language Association and American Psychological Association style manuals) Discussion of Chancellor Rosenstone’s “Extraordinary Education” Assessing Student Learning in the Online Environment Quality Matters: How to align course outlines with assessment Classroom Climate Learning how to use Google Documents Insights into Communication with African American students at FDLTCC Gender Dynamics in the Classroom Most recently, the vice president for academic affairs created a campus-wide Center for Teaching and 79 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Learning committee in the fall 2014, which enhances the college’s existing support of CTL, discussed earlier in this section. The committee has been tasked with bringing together a variety of opportunities that will support professional development across the campus. Membership on the committee includes faculty, staff, and administration. Grant Funding: In 2010-2011, based on low general education assessment results in the area of information and technology literacy, the college decided to invest Title III grant funds for improvements in online education and classroom technology. In 2011, the college used a portion of its Title III grant funding to hire an eLearning Specialist, particularly charged with leveraging the capacity of the college’s Desire2Learn (D2L) learning management system and to train faculty more thoroughly on it and other softwares related to classroom and online course delivery. This also tied into what the college was learning from its Nandagikendan Academy for Entering College Students. There was a need to provide hands-on, literal learning experiences for students in the use the basic technologies of college life. With the addition of the eLearning specialist position, the college was able to “scale-up” that practice to general student orientation. The college then invested in two “mobile computer labs,” noted in the Information Technology resources as “Student Services Self Help Labs” (see core component 3D for a listing of IT resources at FDLTCC), which enables faculty to make any classroom a computer lab when pertinent to course content and which enables the college to extend technology training to the community, such as teaching elders on the Fond du Lac reservation how to use e-mail and “surf” the web and holding several sessions for local area K-12 faculty, staff, and administration on using Google Docs and other Google applications. The free-of-charge trainings for local K-12 institutions not only keeps personnel current in a rapidly expanding educational technology arena, but it also assists the college’s future students in entering the college better prepared, enables the college to remain consistent with meeting its strategic goals related to community, and is consistent with the college’s mission. In 2011, in conjunction with the college subscribing to Quality Matters (QM), a national organization focused on quality assurance in online education, the faculty received a grant from the MnSCU system to fund FDLTCC’s "A Team" Project, which enabled faculty teaching blended and online courses to share best practices and complete an assessment project. The results of this project were shared at one of FDLTCC’s Teaching Circles in May, 2012, and became the basis for a presentation at the Minnesota ELearning Conference held at Northwestern College in July, 2012 (see Assessment PresentationsER in the Teaching and Learning folder of the electronic resource room). Since that time, the faculty have continued their focus on online education. Consistent with the college’s strategic plan, two faculty have become QM peer reviewers and seven have completed QM’s “Applying the QM Rubric,” a prerequisite course for further QM training. Although the grant has ended, since spring 2014, the college has provided a portion of its Title III grant money focused on strengthening the institution to provide stipends for faculty involved in a project to align their blended and online courses with the QM rubric. On-campus trainings: Throughout the year faculty, administration, and staff participate in Duty Days. There are eight designated duty days throughout the year. Four of these are assigned to the faculty for determining the agenda and do not necessarily include administration and staff, while administration sets the agenda for the other four duty days that all faculty, administration, and staff are expected to attend. Examples of training/workshops provided at duty day for everyone: 80 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • • • • • • • • • • • • • • • • Persistence and Completion, presenter Dr. Linda Baer (2.17.15) Maximizing Student Success, presenter Dr. Linda Baer (8.20.14) HLC video – Lyz Jaakola and Assessment Committee Core Values Training facilitator Lyle Wildes (1.9.14) Disabilities and Accommodations – Shelia Sumner (1.9.14) Suicide Awareness Workshop--Patricia Grace (8.21.13) Men as Peacemakers Presentation (8.21.13) Nandagikendan presentation—Lyz Jaakola (8.21.13) 25th Anniversary video (1.10.13) Building a Respectful Campus Climate The Safe Zone –Gay-Straight Alliance (1.10.13) BAT presentation –Shelia Sumner and Scott Lyons (2.19.13) “When Lightning Strikes” Active Shooter (8.21.12) Examples of training/workshops provided at duty day for faculty Putting Outcomes into TracDat (8.20.14) Review of Self Study Draft (5.14.14) TracDat Presentation (5.14.14) Presentation of Herd of Turtles Logo (5.14.14) Writing Measurable Learner Outcomes and Revising Course Outlines (2.19.13) HLC Power Point: Five Criteria (8.21.13) Academic Affairs 2014 Tutorial Guide ppt – Ragan Balzer Why We Should Use D2L presented by Annette Lee ( 4.13.12) Improving Your Online Environment (4.13.12) Assessment Committee reports were given at every Faculty Duty Day At August and January Duty Days, the college’s eLearning Specialist was available in computer labs to assist instructors in setting up their courses using the D2L platform. Staff and administrative training: Professional development for the college’s non-faculty sectors train and support staff members. The following workshops, trainings, and professional development opportunities were provided during the 2013-2014 academic year across the Student Services and Business offices. • • • • • • • • • • • • Investigator Training for Sexual Violence Investigating Employee Conduct Frontline Leadership: The Art of Supervision Investigator Training Frontline Leadership: The Science of Supervision Leadership as a Balancing Act Northwood Housing Conference Integrated Student Reporting System • • • • 81 Harassment Trainings, MnSCU Administrative Assistants Training Internal Messaging Boards Society for Financial Education and Professional Development Conference Webinar for Low Income Students Understanding the Impact of Poverty on Student Behavior Council for Economic Education Conference Purchasing Group Webinars CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • • • • • • • • NSF Funding Webinars Labor Relations Training Faculty Contract Training Frontline Conference Human Resource Meetings Purchasing 101 MnSCU Contract 101 SWIFT/ISRS Reconciliation Training Active Shooter Training Graphic Arts College for Seniors “Are You Happy yet?” “Drama Free Self-Talk and Boundary Setting” “What Language Do Your Team Members Speak?” “Getting Intentional About Your Future” “Make an Impact” • • • • • • • • • • • • • • • • MnSCU ARSA Communication Module Training ISRS Prospect Module Training EPM 11 Training MN State Grant Training American Indian College Fund Reporting Financial Aid Tutorial Managing Classroom Conflict Social Media: Opportunities and Risks Pathways to Postsecondary 2.0 Degree Audit Training Degree Audit Conference Transfer Specialist Conference Registrar Conference Director of Admissions Conference EMS Calendar Training Veteran Student Reporting Training pCard Training Professional Development in Dual Enrollment/College in the Schools (CITS) The professional development of the college’s CITS faculty has been a challenge that the college is in the process of addressing. During spring 2012, FDLTCC's CITS program hosted its first official professional development day, which was attended by principals, superintendents, mentors, and instructors. In its past, the program has hosted occasional meetings; since 2010 - 2011, FDLTCC's goal has been to provide an annual development opportunity. Arranging meaningful professional development opportunities for FDLTCC’s CITS instructors and other CITS personnel, however, has been a logistical challenge. After a failed attempt during August 2011, the program decided to move ahead despite logistical hurdles, schedule an event for spring 2012, and accept it as a learning experience. The goals were to address with the entire group a variety of technical details related to process; begin to address how we might bridge assessment practices from the campus to the high schools; and to provide a space for discussion regarding classroom practices. The program learned that the entire group, from superintendents to instructors to faculty mentors, valued discussion regarding technical details about policies and procedures, which led to a robust conversation about transfer, the adequacy of placement testing, and studying across the high schools math placement scores on two different placement instruments and college transfer success. The transfer discussion especially singled out a specific university as a challenge across all of the high schools, which offered the opportunity for FDLTCC to further inquire about the problem. The math placement discussion mirrored concerns already expressed by FDLTCC's on-campus faculty and, thus, added further emphasis to an existing discussion. The program also learned that holding discipline-specific breakout sessions in a one-day general meeting 82 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT at the FDLTCC campus has limited use, given that not all disciplines are adequately represented. Since the program’s first professional development day in 2012, the annual gatherings have continued and been well-received and productive; however, the CITS program is continuing to work on the specific challenge of coordinating effective, discipline-specific training. Currently, the college is considering the development of an online discipline-specific professional development option as one way the college can meet NACEP’s expectations. If the option is offered through the college's Desire2Learn (D2L) online course software, both attendance and participation can be monitored; the college can also build in opportunities for discussion, idea exchanges, and other sharing among participants. The college could also develop the capacity to stream at least portions of in-person workshops held during an on-campus event. The college has subscribed to Atomic Learning, a package of thousands of hours of training video on educational technology, which, through a link in D2L, offers all CITS faculty individual professional development in technology (as well as all students and on-campus faculty). Evaluation In accordance with MnSCU Board policy 4.9, MN Statute 43 A.20, faculty are evaluated. The purpose of evaluation is to determine the quality and effectiveness of the faculty member’s work and, in the cases of new faculty hires, to approve the successful completion of probationary status. Full-time unlimited faculty are evaluated by the vice president of academic affairs every three years. Probationary faculty are evaluated yearly and adjunct faculty are evaluated every semester. Different processes and forms are used to evaluate faculty than to evaluate other employees. The evaluation process includes, but is not limited to: • • • • Student evaluation of instruction Self-evaluation by instructor Administrative evaluation Goals setting/professional development process that is part of the administrative evaluation The evaluation process provides faculty the opportunity to review student course evaluations, complete a self-evaluation, discuss their work with the vice president of academic affairs, and collaboratively determine a professional development plan. The vice president of academic affairs is committed to working with faculty to ensure a productive annual evaluation process. Current evaluations for faculty are being updated with the existing process. During the 2013-2014 school year it was determined that while student evaluations were conducted in accordance with the evaluation policy, face-to-face evaluations, when conducted, had not been processed and signed by evaluated faculty members, resulting in a gap in documented evaluations of faculty. It was also determined that the current evaluation policy did not correspond with MnSCU policy and needed to be revised. As the interim vice president was only at the college for one year, a decision was made to continue using the current policy and encourage the new vice president who was hired in July 2014 to complete the revision process. After his initial use of the evaluation process, the new vice president agreed with that assessment. However, because of the numerous activities that needed to be addressed during the 2014-2015 school year, the revision of the evaluation forms has been scheduled for the 20152016 school year to provide time for input from faculty. All evaluations of faculty during the 2014-2015 83 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT school year will use the current forms. Staff and Leadership team members are evaluated by their supervisor on a yearly basis using the Staff Evaluation form and Leadership Evaluation form provided my MnSCU. These forms include: • • • • Annual performance goals or responsibilities Employee professional development plan Supervisor summary Position description review A supplemental form may be used that guides discussion and feedback focused on job knowledge and skills, productivity and quality of work, initiative and continuous improvement, cooperation and teamwork, dependability, attendance and punctuality, safety and security, interpersonal communication skills/customer service, and mutual respect and diversity. Evaluation in CITS In addition to its long-running mentoring program, FDLTCC added two evaluation layers to its CITS program in 2010 – 2011. In 2010, FDLTCC began using its standard on-campus process for students evaluating faculty, utilizing the same evaluation tool for on-campus student evaluations of faculty. As we do with faculty on campus, the evaluation results are given to the faculty member to inform their decision making and course improvements. In 2011, the college began giving course evaluations utilizing the template suggested by the National Alliance of Concurrent Enrollment Programs (NACEP) (CITS evaluation tools will be available in the physical resource room during the visit). The college has not yet had a CITS faculty member or course be evaluated negatively. If this were to happen, as on the main campus, the negative evaluation would be brought to the attention of the faculty member and the circumstances discussed. The college would further monitor and mentor the faculty member via the CITS mentor, and if the situation warranted, would expect an action plan for improvement be created and followed. The faculty member would be re-evaluated, and if the negativity persisted, the college would take actions accordingly. According to the Minnesota State Faculty Association collective (MSCF) bargaining agreement, this includes progressively stricter corrective action plans ending in dismissal. In addition to monitoring individual performances, the college has looked across the course evaluation and faculty evaluation surveys from an aggregate perspective to see if there are significant differences between how students perceive courses and their instructors. There are no meaningful differences in terms of the positive/negative impressions expressed by the students. The surveys use different scales: The faculty evaluation instrument generally asks students to rate the instructor along a five point scale ranging from poor to superior; the course evaluation instrument generally asks students to agree or disagree with statements about the course along a five point scale ranging from strongly disagree to strongly agree. Overall, students find their instructors and course content engaging. A loose comparison of on-campus and CITS students suggest that, from the standpoint of instruction, CITS students give their instructors slightly higher scores than their on-campus counterparts. The course and faculty evaluations are most 84 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT interesting to instructors and provide a useful insight into how students are responding to course content and the instructor. They also bring to faculty mentors an additional layer of conversation during the site visits. Ultimately, and from an aggregate perspective, the effectiveness of the instruction is borne out in the surveys that students complete after they leave high school and move more deeply into their postsecondary experience. Thus far, FDLTCC sees a positive congruity between the course and faculty evaluations and the CITS surveys conducted after the students leave high school. The surveys also include two questions and an open comment area to evaluate satisfaction levels regarding the CITS experience. Some points of satisfaction are noted below. Table 13: Looking back, rate your overall experience with FDLTCC CITS Value Table 14: Would you recommend FDLTCC CITS to current high school students? Percent Excellent 39.06 Good 51.56 Yes 98.44 Neutral 6.25 No 0.00 Poor 0.00 Very Poor 0.00 Value 98.44 Blank 1.56 100.00 96.88 Blank Percent 3.12 100.00 Highlights from the open comments section of the survey also indicate that students are satisfied with instructors, as well as with the application of their credits in transfer: • Fond du Lac credits transferred very easily and I would definitely recommend taking Fond du Lac classes to others. • Because of this program, I will be graduating in 3 years instead of 4 years! It is a great program and has helped me so much! • • CITS credits are great—got me ahead in college and saved me money. I recommend taking them if possible. • The classes were valuable because the instructors were excellent. Without good instructors, this would have been a much less positive experience. Faculty Accessibility Consistent with the MSCF collective bargaining agreement (Article 11, Section 3, Subd. 5), all faculty must hold office hours. For every three credits taught, a faculty member must have one office hour devoted to being available to students. Faculty can hold additional office hours, if they so choose. Office hours are prorated between campus and online office hours based on the number of credits taught on campus and online. Faculty teaching online course sections must have online office hours. At the start of each semester, the faculty secretary distributes a form on which each instructor documents and identifies their online and/or campus office hours. Office hours are specific as to day and time. Information about office hours for all faculty is posted in two places at FDLTCC. They can be found on the wall outside of the faculty secretary’s office in the West wing of the college and in the East wing in the area that is used by adjunct faculty. Additionally office hours are posted on the college’s website. This provides students with a variety options for contacting their instructors. Most instructors also post their 85 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT office hours on their course syllabi. FDLTCC practices effective, policy-driven oversight and care for its curriculum and for its services. The college is composed of a stable workforce who are well-trained, current, and active in their service and academic areas. The same oversight and evaluation processes practiced on campus extend to its dual enrollment program. 3.D. THE INSTITUTION PROVIDES SUPPORT FOR STUDENT LEARNING AND EFFECTIVE TEACHING. Subcomponent 1: The institution provides student support services suited to the needs of its student populations. Subcomponent 2: The institution provides for learning support and preparatory instruction to address the academic needs of its students. It has a process for directing entering students to courses and programs for which the students are adequately prepared. Subcomponent 3: The institution provides academic advising suited to its programs and the needs of its students. Subcomponent 4: The institution provides to students and instructors the infrastructure and resources necessary to support effective teaching and learning (technological infrastructure, scientific laboratories, libraries, performance spaces, clinical practice sites, museum collections, as appropriate to the institution’s offerings). Subcomponent 5: The institution provides to students guidance in the effective use of research and information resources. Physical Resources for Teaching and Learning As noted elsewhere in this criterion and in this report more generally, FDLTCC provides its students, staff, and faculty with support that is appropriate to its mission, particularly its teaching and learning environments. In its material resources, the college has made significant investments to provide its students, staff, and faculty with technology that supports the demands of the college’s curriculum, programs, and services, and that positions students to continue their educations or move into the workplace competently. The college has three large computer labs for students and faculty use. Two are designated for teaching and one is an open lab. Computers are maintained and regularly updated in all faculty, staff, and administration offices. There are three designated science labs on campus. Two are designated for biological studies and one has the necessary requirements for completing lab work in chemistry, physics, and the Electric Utilities Technology program. There are two designated Art classrooms and a kiln for firing pottery. A music room is designated for the teaching of applied music lessons and rehearsals for the college choir (vocal ensemble). The Law Enforcement program has a classroom that houses a firearms simulator. The lower level of the Cultural Center houses a fitness center used for physical education courses, athletic programs, and students, staff, faculty, and the community. It includes an area used for law enforcement’s defensive tactics training. The college’s gymnasium is also housed in the Cultural 86 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT center and has space for basketball, volleyball, and indoor softball/baseball practices as well as physical education courses. The college has thirteen classrooms seating from thirty-two to forty-eight students, a lecture hall that seats seventy-two, and a mini-auditorium that seats 150. One classroom is equipped for I-TV and plans are under way to add telepresence capacity. FDLTCC’s Information Technology (IT) department provides and maintains the technology tools to support effective teaching and learning across campus (see Technology Master PlanER in the Planning folder in the electronic resource room). Where possible, the IT department uses external systems to take advantage of expertise not available on campus, including the following: • • • • • • • • • • Desire2Learn: MnSCU provides the Desire to Learn (D2L) online course management system, with FDLTCC courses administered and supported locally by IT staff. MnSCU also provides the college’s enterprise resource planning system, which includes course registration and authentication. Student records and grades are submitted by faculty through a site maintained by a system managed by MnSCU Email: Fond du Lac Tribal and Community College email is hosted by Google The IT department maintains and administers access and accounts to these systems for faculty and students. On campus, the IT department maintains three large (30 computers or more) labs for student and faculty use. The department maintains smaller computer labs for student use in the Center for Academic Achievement (CAA), Language Lab, and advising area. The IT department provides technology for all classrooms across campus. In the latest upgrade, the emphasis has been on high-definition video and audio controlled in as simple a way as possible. Every classroom, conference room, and two large common areas have been outfitted with highdefinition projectors and document cameras and with wireless connections to computers and tablets. Help calls are answered via phone calls or emails to the IT staff and are referred to the campus eLearning Specialist if they have to do with the online-learning platform. The college’s general inventory of IT resources is listed below: Microsoft Office and Adobe Creative Suite 6 software installed on all computers. 1. Open Computer Lab for students with: • 21 i7 iMac computers dual OS X 10.9 and Windows 7 boot • 21 Hewlett Packard i7 computers with Windows 7 2. Teaching Lab for students with: • 30 i7 iMacs with dual boot to either OS X 10.9 or Windows 7 3. Teaching Lab for students with: • 35 Hewlett Packard i7 Computers with Windows 7 4. Center for Academic Achievement with: 87 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • 2 i7 iMac computers dual OS X 10.9 and Windows 7 boot • 2 Hewlett Packard i7 computers with Windows 7 5. Anishinaabe Language Lab with: • 7 i5 iMac computers running OS X 10.9 6. Student Services Self-Help Lab: • 7 i5 iMac computers running OS X 10.9 • 28 MacBook Air notebooks running OS X 10.9 for checkout to faculty • 30 Hewlett-Packard Folio notebooks running Windows 7 for checkout to faculty • 20 iPads with iOS 8 for checkout to faculty 7. Faculty are given the choice of laptop or desktop computers with either OS X or Windows. There are about 40 computers assigned to faculty. Some computers are shared by adjunct instructors. 8. Staff are given the choice of computers running OS X and Windows operating systems. There are 40 staff computers assigned to staff and administration. 9. All classrooms and conference rooms are equipped with high-definition video and audio and the following equipment (27 installations): • i7 iMac computer dual OS X 10.9 and Windows 7 boot • AppleTV for wireless presenting • AirMedia for wireless presenting 1. Document camera 2. DVD drive 3. High Definition (1080p) projector 4. Multi-speaker sound system 5. Push button controller 10. Two large common spaces (amphitheater and gym lobby) equipped with super-bright projectors. Both of the college’s biology laboratories are equipped with compound microscopes and dissecting scopes, as well as refrigerators, incubators, fume hood/laminar flow hood, growth chambers, flammable storage, and safety equipment. The college’s environmental lab has a mud room where outdoor field equipment is stored and organized. The general biology lab is focused on microbiology with full gas hook-ups available for Bunsen burners. The biology department meets on a regular basis to discuss the purchase of materials to support laboratory instruction. Periodically the faculty pursues outside grant opportunities to support research equipment purchases that can also be used in laboratory instruction. Some recent purchases (last 5 years) include a cell cycler, iWorx human physiology equipment, and a spectrophotometer. An additional annual purchase by the department is half of the cost of the subscription to the JSTOR database of scientific periodicals supported by the library at FDLTCC. An inventory of resources in the college’s science labs is listed below: General Biology Lab • 1 Bio-Rad Ultra Rocker • 1 MyCycler Cell Cycler • 1 Eppendorf Micro-centrifuge • 1 Hamilton Bell Centrifuge • 2 Hematocrit Centrifuges • 2 Thermo Illuminated Incubators • 2 Isotemp Incubators • 1 Isotemp Freezer • • • • • • • • 88 1 SM300 Sterilizer (Autoclave) 1 DirecQ Milipore Sterilized Water System 1 Hund Wetzlar Epi-Fluorescence Microscope 4 Accumet XL15 pH meters 1 NuAIRE Laminar Flow Hood 4 Lauda Water Baths 1 IsoTemp 128 Water Bath 6 Hot/Stir Plates CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • 2 Standard Electronic Balances • Anatomical Models: Human Eye, Human Ear, Human Heart (2) Environmental Science/Ecology/Aspects of Biology/Anatomy and Physiology I Lab (Room 186): • 3 Surber Samplers • 1 Model 228 Centrifuge • 4 Plankton Nets • 1 De-ionized Water System • 1 Mini Ponar Grab Sampler • 2 Refrigerators • 1 Half-Ton Chevrolet Pickup Truck • 1 DirecQ Milipore Sterilized Water System • Anatomical Models: Human Skeleton (1 • 1 Upright Freezer articulated and 1 disarticulated), 4 Human • 1 Isotemp Oven Skulls, Human Skin, Human Bone • 1 Thermo Spectronic Aquamate Spectrophotometer • Fume Hood • 13 Compound Microscopes • 10 Dissecting Scopes • 1 Biotronette Environmental Chamber • 1 Grow Table • 1 Marsh-McBirney Flow Meter • 2 Dissolved Oxygen Meters • 1 YSI Multi-parameter Meter • 1 Muffle Furnace FDLTCC’s GIS program is a highly technical program, requiring ongoing updates and upgrades to software and hardware to ensure currency. Updates are overseen by the faculty and program coordinator, IT Department, and the GIS Program Advisory Committee. A list of the program’s resources appears below: • • • • • • • • • • • PC Computer Lab (Room 208) equipped with 35 individual workstations and instructional workstation (GIS user profile to ensure protection of student projects and GT-related data storage), projector, and audio/video capabilities Faculty Office (Room 209) Network server space for storage of digital data and student projects Esri ArcGIS Desktop Annual Maintenance Agreement Exelis ENVI Digital Image Processing Software Annual Maintenance Agreement 12 Garmin 76 Handheld GPS units 20 Trimble JUNO Handheld GPS units HP800 Large-Format Plotter HP4000 Large-Format Plotter Desktop laser printers Associated items such as batteries, paper, and ink. FDLTCC’s nursing program requires a variety of space-types for instruction, storage, and faculty offices. The program uses four classrooms in addition to clinical sites, consisting of two traditional lecture classrooms, one small lab, and one large lab. The large lab has ten beds with curtains while the small lab has two beds with curtains and is set up like a hospital room to provide students with hands-on experience in using various instruments and tools found in a hospital setting. The nursing program’s list of resources appears below: 89 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Ambu bag—Infant/ Adult Simple O2 mask Non re‐breather mask Nebulizer setup Humidifier Peak flow meter Vent tubing Younker suction Blow by mask Suction, straight, Foley catheter kits Nasal/pharyngeal Airways ET tubes Nebulizer kits Tracheostomy care kits Wall Suction and O2 hook up Gastrostomy feeding tube Abdominal Binders Jackson Pratt tube Penrose tubing Feeding bags Levin tubes Colostomy supplies Gomco suction Thorencentesis Kit Surgical prep trays Defibrillator pads (adult) Pneumothorax Kit Glow Germ Occluded artery, Life size heart, Stomach, Artery, Pancreas models Body Fat Vest with Weight Management Education strategies The Consequences of Diabetes display • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Kangaroo Pump Enemas Guaiac supplies Stool specimen container Clean, Sterile Gloves Boxes Nugauze Suture Removal Kit Kling bandage Kerlix 4x4 Drain sponge 4x4, 2x2gauze Ice packs Urinals/Bedpans Medical Carts (2) supplied with oral and injectable meds and MAR I-V catheter and needles Sharps container Carpuject Insulin Pens, Vials, Syringes Sterile Drapes Central Line Jugular Catheter Kit • • Box with models Patient Charts Scale Crutches Face shields, Masks, Gowns Red bags, Teds, Posey Linen for beds Ace wraps, Wrist splints KY Bedside stands Toothettes Eggcrate • • • • • • • • • • • • • • • • • • • • • • • Styker Pain Pump IV catheters/tubing connectors, tape, fluid Bags, poles and other IV supplies 60 cc syringes Epidural catheter Piggy back solution Stryker blood pumps Central Venous catheter Central Line dressing change tray Swan janz catheter Closed Injectate Delivery system Percutaneous Sheath Introducer Kit Blood Sugar Machines: One Touch, Ascensia, Breeze Blood Glucose Monitor, Insulin supplies Chest tube drainage BP cuffs, Stethoscopes Dentures, Tongue blades Electronic, bath, and glass thermometers Thicket Transfer belts 4 Computerized Manikins PODS: listen to breath, bowel, and heart 4 I-V arms, 2 Suction machines 2 O2 tanks The college’s law enforcement program has state-of-the-art-technology and equipment for its students and instructors. The equipment is maintained and upgraded routinely to ensure currency. These resources include firearms, vehicles, safety equipment, training simulators, and forensic equipment, and are partially listed below: • • • • • Mega-6000 VI audio system with cordless microphone and stand Motorola radios and holster Gas Masks Black Basket weave belts Redman Kick bags, suits, and protective equipment 90 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • • • Vests Protective eye wear Ear muffs SIM Rifles & handguns (MPS, AK-47, MP4, 870, .22 Glock, J-Frame, BB-gun, Beretta, Blue) SIM throat protection, vest, sleeves Dummy shells One Safe Driving cones 8 Ford Crown Victoria Squad Cars (fully equipped) Ford Expedition squad car (fully equipped) Hallmark Storage Trailer In addition to some of the physical resources noted above, the college’s eLearning specialist provides technical training to students, staff and faculty, and the community, particularly in the local K-12 sector. Among the routine training sessions for students and faculty are: • • • • • • Computing Essentials: An 8-week course that covers basic computer skills and assistance with Desire2Learn (D2L), the college’s online learning management system. Classroom appearances at the beginning of the semester to teach students how to use Google Docs and D2L. Technical instruction on the Basic Tools of College Life in the Nandagikendan (Seek to Learn) academies for Entering College Students. The computer skills component of New Student Orientation Faculty support/training for D2L and a variety of software applications, such as Softchalk, Camtasia, and Google apps Working one-on-one with students in the computer lab and walking them through different applications/tasks, such as submitting an assignment to a D2L dropbox or inserting pictures into a Powerpoint. The eLearning specialist conducts training for K-12 faculty, staff, administration, and students, which routinely includes: • • • Google Apps training for area educators, on and off campus, at Carlton, Willow River, Moose Lake, and Cloquet high schools Google Apps training for students in a variety of classes at Cloquet High School. College in the Schools (CITS) teacher training on D2L and support in other areas of interest. In addition to in-person training, the eLearning specialist has developed a variety of resources that faculty, staff, and students can access as appropriate for their role and needs, be it a specific programrelated need such as in law enforcement, an administrative need for managing information for a specific committee, or for individual training or tutoring. These resources include: • Atomic Learning Online Tutorials, which provide thousands of hours of online training in a vast array of softwares; FDLTCC makes it available free-of-charge to students, faculty (including 91 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • CITS), and staff via D2L. Northstar Digital Literacy proctor site (modules included into basic computer skills courses) PATROL modules incorporated into the law enforcement program curriculum. Online orientation for new employees Online forms for gathering information for the Behavioral Assessment Team (BAT) (see BAT under FDLTCC PoliciesER in the electronic resource room), Academic Alerts for all faculty, Kaplan Nursing reports for the nursing program, Tutor Request forms, and the DegreeMe survey in the college’s day-school learning community. Various “how-to” guides for completing tasks in D2L and Google Apps. Certified training in Google Apps for Education on campus Incorporating textbook resources, such as McGraw Hill Connect into D2L, so students can access the textbook resources with 1 click. Subscriptions to Smartthinking, an on-demand tutoring option, and to the interactive learning tools, such as Softchalk and Lodestar, that encourage student participation. Use of 3rd party software (Respondus) to generate question libraries in D2L, so faculty can create online quizzes and tests. The college’s Ruth A. Myers Library/Ojibwe Archives is used by students, faculty, staff, and community members for research, study, or assistance with writing and research. Its mission is to select, maintain, enhance, promote, and make accessible the information, material, and research resources necessary to support the FDLTCC mission in teaching, cultural diversity, public service, and lifelong learning, and to serve FDLTCC and the larger community as a repository of Native American, especially Anishinaabe, history, culture, and sovereignty, within the limits of the library’s resources and its primary commitment to the college. The library was part of the college’s most recent facilities expansion in 2008. The library provides users with a full range of services and access to materials supporting the college’s academic curricula and emphasizes American Indian history, culture, and sovereignty, especially that of the Anishinaabeg. The library’s in-house materials include monographic, audio-visual, newspaper and journal, and microform collections. Government document materials include Minnesota State documents on microfiche and Federal documents as appropriate to the missions of the library and college. Special collections include the Anishinaabe and Minnesota regional collections and a juvenile/young adult collection of American Indian materials. The library’s physical collection is accessed via an on-line catalog system linked with academic libraries throughout Minnesota and other states. It also provides electronic access to electronic databases and specialized indexes, such as ProQuest, JSTOR, and EBSCO. In addition, interlibrary loans can be used to assist users in obtaining materials from other libraries. Skills in library use are essential to the library’s mission, and library staff emphasize their educational role by promoting library literacy. Integral to its services is the provision of reference and research assistance, available most hours the library is open. Library instruction is available to classes and individuals, being tailored to meet specific needs from general and point-of use to subject-specific research. Additionally, students, staff, faculty, and the community have access to the Ojibwemowining Resource Center which supplements students’ cultural and language education. Its holdings include books, CDs and 92 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT DVDs to supplement cultural studies. The Digital Archives hold copies of Ojibwe-Anishinaabe songs and oral histories facilitating deeper language acquisition and ways of knowing. The center houses a recording studio and has facilitated audio and video productions, such as The Ojibwe People’s Dictionary (<http://ojibwe.lib.umn.edu/>) in collaboration with the University of Minnesota, video recording of the local Kiwnez Language Camp, and digital media productions for “the new age of storytelling,” used for the college’s AMIN 1065 Digital Storytelling course. The Ojibwemowining Resource Center also houses the college’s significant American Indian art collection. Its collection of contemporary Ojibwe art is likely the largest collection in the state of Minnesota, if not the United States, and includes local artists, such as works by Jim Northrup, Jeff Savage, and Jeff Tibbetts of the Fond du Lac Band of Lake Superior Chippewa. In addition to its collections, the center also houses a large classroom and open lounge area. Students, faculty, and staff use these resources as study and teaching areas, and the college and community frequently use the space for meetings and trainings. Resources for Student Support While FDLTCC offers traditional support to students via admissions, academic advising, registration, and business services, it also provides an array of academic and social support services to students. Below is a brief description of the college’s principal services. Business Office: The business office staff assists students with payment on accounts, disbursement of financial aid, and in some cases purchasing such as for club or student activities to point out a few areas. Staff can be found instructing or helping students with how to access their student accounts online and how to find out if financial aid has been applied against their account or their balance due for tuition and fees. Bookstore: Owned and operated by FDLTCC, the bookstore is dedicated to supporting the academic mission of the college and providing students with the tools needed to be successful in the classroom, such as textbooks and course-related supplies and study aids. The bookstore also sells a variety of “Thunder Wear,” accessories, and gift items. Bruce Carlson Food Pantry: The Bruce Carlson Food Pantry is the college’s food distribution program for students in need. It was established in 2010 in honor of the college’s first housing director and is dedicated to carrying on the work that Mr. Carlson performed during his time at the college. Career Counseling Services Career counseling services are available to all FDLTCC students and include individualized career counseling provided by the college counselors, a Career Services area located in the Student Services department, job postings maintained on bulletin boards around campus, and access through the college’s website to career planning, college transfer, and job seeking tools and resources. Counselors use a variety of personal assessments with students, such as Myers Briggs Type Indicator, Strong Interest Inventory, and StrengthsQuest. Center for Academic Achievement (CAA) The CAA provides free assistance to students with academic course work and study skills development, as well as a supportive, quiet place for study. The CAA offers 93 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT professional tutoring in math, English, and science, and peer tutoring across all disciplines. In addition to regular tutoring services, the CAA also holds “tutoring in the commons,” times during which the tutors make themselves available to students in the general seating area of the college; in short, they take tutoring to the students rather than waiting for students to come to them. The CAA staff play a leading role in the college’s “Academic Late Night” sessions, a campus-wide study event held prior to finals week each semester. Disability Services In compliance with the provisions of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. Section 504 and the ADA, FDLTCC provides equal access to its educational programs and activities for people with documented physical, psychiatric, and cognitive disabilities by providing reasonable accommodations. The counselor provides academic and personal support, advocacy, and assistance with adaptive equipment and works with faculty to arrange note-taking assistance, testing accommodations, and other accommodations related to the classroom. The office provides a variety of forms and resources for faculty, staff, and students (see Disability ServicesER in the Teaching and Learning folder in the electronic resource room), including: • • • • • • • A Guide to Services Handbook Accommodation Memo to Faculty Accommodation Request Form Alternative Format Textbook Request Assistive Technology Companion Service Animal Intake Good Faith Effort in Providing Disability Documentation Financial Aid All Federal, State, and Tribal sources of financial aid flow through the financial aid office, which provides a wide assortment of assistance to students, including • • • • • Assistance with completing the FAFSA Assistance with paperwork related to work study, loans, and grants Assistance with Tribal/reservation education offices and scholarship programs Training in budgeting and money management Training in the realities of student loans, repayment of loans, and financial responsibilities The financial aid office coordinates with the college’s retention committee to check students on alert for financial aid issues or students who may be at risk of default, and the office works with faculty to prevent non-attenders from receiving funds, particularly during the first week of the semester. The director is a longstanding member of the team that oversees the college’s unique process for managing Satisfactory Academic Progress (SAP). The office is also active in the community conducting financial literacy workshops for high school students and their parents 0-40 Program The 0 to 40 program was established in 2008 as what is now called an “intrusive advising” option for “last-chance” students who might not be admitted elsewhere. The program forms part of the college’s Satisfactory Academic Progress process, as noted in the Compliance section, in which students who have a 0.0 GPA, or who are in the vicinity of it, participate in a mandatory two-hour, two times per week meeting during which they receive a variety of programming, including tutoring, strengths testing, 94 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT TABE testing, career counseling, time-management instruction, financial literacy instruction, and time for studying (see core component 4C for more detail). TRIO Student Support Services (SSS) TRIO program has been at FDLTCC twenty-one years. The SSS project is needed to provide support services to the high majority of enrolled students that meet the eligibility criteria of being first generation, low-income, or having a disability. Project goals are to increase the persistence, academic standing, graduation, and four-year transfer rates of participants. Services include academic advising for course selection, professional tutoring in math and science courses, assistance in career assessment and career searches, assistance with financial aid information and applications including the Free Application for Federal Student Aid (FAFSA), education in financial and economic literacy, and transfer assistance with applications and financial aid for students entering a fouryear program of study. The success of SSS in attaining their goals is represented in figures 6 and 7 below: Figures 6. Summary Graphs of Approved and Attained Percentage Rates: Persistence, Academic Standing, Graduation, and Transfer FDLTCC’s SSS TRIO Participants 2012-2013 95 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Figure 7. FDLTCC’s SSS TRIO Participants 2013-2014 Young Student Parents (YSP) FDLTCC began its YSP program in 2011 through a collaboration between student services staff, the college’s nursing program, Fond du Lac Reservation Public Health, and Carlton County Public Health and Human Services. The program offers support for male and female students who are parenting or expecting a child and who are trying to balance the responsibilities of parenting, family, and work with the goals of achieving a college education and maintaining a healthy lifestyle. The initial goal was to reach one dozen students during the first funding cycle; instead, over fifty students participated, an overwhelmingly positive response, as well as display of need. Since its initial pilot, the number of student participants continues to range from fifty to sixty-five. The program offers parent/child classes, immunizations, connections/referrals to on- and off-campus services, public health nurse home visits, and one-on-one meetings with the YSP coordinator. Students receive small incentives for attending some of the YSP-sponsored activities in the form of grocery cards, gas cards, Wal-Mart gift cards, and FDLTCC bookstore gift certificates. Veterans Services The Northeast Veterans Coordinator holds hours at FDLTCC one day a week to assist veterans with questions and concerns related to GI Bill funds and other veterans benefits. During the remaining days of the week, the college’s registrar office answers questions and provides information to students who are veterans. In addition, the college’s counseling staff works with students who are veterans to assist them with transitioning into the college environment and to connect them with on- and off-campus resources as needed. Residential Life The student housing complex consists of one building with two wings, providing accommodations for 100 residents in apartment-style living. Common areas include the student lounge and laundry facilities. Residents in the housing complex have access to and participate in a wide range of activities including movie outings, barbecues, concerts, athletic events, and various cultural and community activities. FDLTCC is located in a region where the climate provides four distinct seasons, and recreational opportunities for students abound. The college is less than thirty minutes away from the major retail shopping and entertainment offerings of Duluth, and Jay Cooke State Park and the Willard 96 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT Munger State Trail, where students can hike, bike, in-line skate, and snowshoe, are roughly ten minutes away from the campus. Students can participate in activities sponsored by the college or can form a new group of friends to explore a common interest. FDLTCC provides a solid array of support resources for its faculty, staff, and students. Its technology resources are up-to-date, and the college invests in training in order to take advantage of such resources. In addition to basic advising, the college provides students with a variety of additional support in the form of career counseling, tutoring services, financial literacy, and a range of opportunities for students at greatest risk. 3.E. THE INSTITUTION FULFILLS THE CLAIMS IT MAKES FOR AN ENRICHED EDUCATIONAL ENVIRONMENT. Subcomponent 1: Co-curricular programs are suited to the institution’s mission and contribute to the educational experience of its students. Subcomponent 2: The institution demonstrates any claims it makes about contributions to its students’ educational experience by virtue of aspects of its mission, such as research, community engagement, service learning, religious or spiritual purpose, and economic development. In addition to information presented previously in this criterion and elsewhere in this document, FDLTCC’s students participate in a number of activities that can enhance their educational experience while providing them the opportunity to engage with the community, complete service learning projects, or gain a better understanding of Anishinaabe culture. Although the college is a small, rural college to which most of its students commute, FDLTCC has a significantly higher rate of student engagement in community-based activities in their academic life. The college’s 2013 CCSSE results indicated that over ten percent of the college’s respondents reported being engaged in community-based activities as part of a regular course compared to less than seven percent of CCSSE national cohort. The college’s law enforcement, nursing, and human services students are routinely involved in community activities and train in local organizations. For example, nursing clinical sites include hospitals and nursing homes within a twenty-mile range of the campus. Human services students are spread across every major treatment facility and social services organization in Carlton and southern St. Louis counties as they complete their practicum hours. Law enforcement students shadow and go on ride-alongs through all local law enforcement agencies. In addition to these training-based experiences, students in each of the programs are regularly engaged in serving the community, from conducting screenings at health fairs to organizing public events focused on mental health to providing traffic control at college, city, and county events. Service-learning and community volunteering are required activities in the human services and law enforcement programs. Most of FDLTCC’s academic programs also have associated student organizations that are involved in projects throughout the academic year. American Indian Business Leaders (AIBL) has had a decade of student success at FDLTCC. They have been consistently successful in their national competitions, which include chapters from four-year institutions: 97 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT • • • • • • • • • 2014 1st place business plan competition 2013 Chapter of the Year and 3rd place business plan competition 2012 1st place business plan competition 2011 2nd place Business plan competition 2009 Chapter of the year 2008 Chapter of the year 2007 Chapter of the Year and 3rd place business plan competition 2006 1st place business plan competition 2004 Chapter of the Year Several of the business program’s graduates run small businesses in the area, including a catering business, cake-making business, cleaning business, and marketing business. Graduate Don Liimatainen, owner of Ablaze Custom Cleaning, published his first book in 2014 (see AIBL Press ReleasesER under Public Media in the electronic resource room). From 2008 – 2014, the business program ran Young American Indian Entrepreneurs (YAIE), a week-long summer academy for junior and senior high school students funded through Title III and in collaboration with the University of Minnesota’s Institute on Community Integration. The week culminated in a winner-take-all Elevator Pitch competition, judged by college staff and faculty, in the college’s amphitheatre. Over the years, pitches ranged from a custom jewelry shop to an emergency shelter for battered women to a life-jacket-equipped sleeping bag to the Puppy Chow Diner: A Restaurant for Dogs. The collaboration is noted by the University of Minnesota at <https://ici.umn.edu/news/fyi/may14.html>. Creative Writing Club has sponsored and hosted a variety of readings, storytellings, and presentations between 2012 – 2014. Since 2013, the group has annually published the Thunderbird Review, FDLTCC’s literary journal, hosted an Open Mic night, and sponsored Poem in Your Pocket Day at the end of April. Some of their sponsored public events include: • • • • • Book-making workshop with book artist Susan Pagnucci (4/25/12) Storytelling by Laughing Fox (11/28/12) Reading and presentation by author Anton Treuer (4/29/13) Reading by visiting poet Ryan Vine (5/9/13) Reading by visiting poet Maggie Kazel (10/29/13) Two Spirits Association (Gay Straight Alliance) organized and trained faculty/staff for a “Safe Zone” project in 2012 and held a panel discussion for campus and community members that covered all sides of Minnesota’s proposed amendment to ban same-sex marriage amendment in October 2012. In 2013 – 2014, the group sent delegates to the Minnesota Out College Conference, sponsored a booth at PrideFest in Duluth in 2012 and 2013; and held three movie nights. The group holds a bi-monthly talking circle. GIS Club has hosted campus-wide geo-caching competitions and annually participates in GIS Day. Most recently, club members participated in FDLTCC’s Campus Visit Day (November 5, 2014 and February 12, 2015). Club members also visited the Fond du Lac Ojibwe school during fall 2014 and attended the Minnesota GIS/LIS conference in Rochester, Minnesota, in October. Nursing Club students provide vision and hearing screening in the area schools and play a central role in 98 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT the college’s annual health fairs. They provide back-up medical support, as well as other aspects of assistance, at the college’s annual Pumpkin Run 5K. During the past two years, they have also represented the college at the annual Christmas City of the North Parade in Duluth, conducted fundraisers for students suffering serious medical issues, and organized the nursing program’s pinning ceremonies prior to commencement. Phi Theta Kappa (PTK) Honor Society consistently has a group of motivated students at FDLTCC. In fall 2014, they purchased scientific calculators for use in the Center for Academic Achievement during study/tutoring sessions and for use in math classes for those students who do not have a calculator during tests. PTK also provided free tutoring in the college’s commons area prior to finals and during the college’s Academic Late Night Fall 2014, a semesterly “study-in” held before finals week. The group is currently working on fundraising and non-perishable food collection to stock the shelves of the Bruce Carlson Food pantry for students who live on-campus and off campus who are in need of food. Environmental Institute is a longstanding partnership between FDLTCC and the Fond du Lac Reservation and is dedicated to providing the education, skills, and research that help the local communities connect with Ojibwe culture, our natural resources, and knowledge on living a sustainable lifestyle. FDLTCC’s students, particularly science students, take part in a wide range of programming offered through the institute (for example, see <https://www.youtube.com/watch?v=39SAcxNLSfI>, a short video on dragonfly research conducted by students). In September 2014, the institute received a USDA Tribal Colleges Education Equity grant titled “Increasing the Capacity of FDLTCC to offer STEM Programming in Sustainability,” which gives the college the ability to pursue initiatives on campus to enrich student learning as well as honor its “Union of Cultures” mission to honor the Anishinaabe worldview of sustainability. Currently, faculty who are teaching environmental science, environmental ethics, geospatial technologies, art, and electrical utilities are taking pieces of the grant-related campus projects and engaging their students in the planning of the projects. In each class, the students are taking an aspect of the projects that are of interest to them and building skills and knowledge. In some cases, students are gathering background information and data that will help influence the implementation of grant-related sustainability goals. Others are using skills needed for their chosen fields and applying them to a specific need. In the electrical utilities technologies class, the students are helping design a solar-powered electric fence that protects the institute’s bee yard. The Geospatial Information Systems class is using GIS tools to create informational maps to document the current condition of the campus ecology. Beyond the classroom, students are discussing ways that they can work with students and faculty in other areas to enhance projects and share resources. All classes are producing posters, maps, data sets, or art work that will be shared with the campus community. Student Governance at FDLTCC is composed of the Student Senate and the Anishinaabe Student Council. This dual governance advocates on behalf of and provides all students with representative leadership and with avenues of communication and representation to the college’s decision makers. The Student Life subcommittee is a cooperative group of the Senate and Council and is comprised of six students, two advisors, on student-at-large, and one secretary. The subcommittee’s organizational structure, responsibilities, and operating procedures are defined by Student Life by-laws and adhere to 99 CRITERION 3 TEACHING AND LEARNING: QUALITY, RESOURCES, AND SUPPORT policies defined by the American Indian Higher Education Consortium (AIHEC) and the MnSCU system. The Senate, Council, and Student Life subcommittee provide input into aspects of the college’s budget and other matters that affect FDLTCC’s student body. Student Ambassadors was piloted at FDLTCC in 2012 as a result of the college’s participation in a regional conference titled “Extraordinary Practices: Spotlighting Excellence in Student Success” organized by the chief academic officers at the nine colleges in the Northeast region. FDLTCC staff met with colleagues from Rainy River Community College, who had built a successful ambassadors program, and FDLTCC’s pilot was an immediate success. The Student Ambassadors take part in leadership training and practice skills that provide a variety of services for the college (see <http://fdltcc.edu/campuslife/student-ambassadors/>). Most recently, they have been instrumental in the college’s “All-In” Respect Campaign, the Get Your FAFSA Done Event, Academic Late Night, campus tours, Family Fun Day, and the candidate selection process for the college’s new vice president of academic affairs. The most recent evaluation of the Student Ambassadors indicated strong support from across the campus community (see Student Ambassador Feedback 2013 – 2014ER in the Teaching and Learning folder in the electronic resource room.) Evaluators can hear directly from the Ambassadors at <https://www.youtube.com/ watch?v=8HWIwgKAUGU>. FDLTCC’s co-curricular activities are appropriate for its curriculum and align with the college’s academic programs. They are reflective the mission of the college, with many activities focused on aspects of service either to the campus or community, and they provide students with opportunities that both engage and enhance their classroom work. 100 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT Criterion Four. Teaching and Learning: Evaluation and Improvement The institution demonstrates responsibility for the quality of its educational programs, learning environments, and support services, and it evaluates their effectiveness for student learning through processes designed to promote continuous improvement. 4.A. THE INSTITUTION DEMONSTRATES RESPONSIBILITY FOR THE QUALITY OF ITS EDUCATIONAL PROGRAMS. Subcomponent 1: The institution maintains a practice of regular program reviews. Subcomponent 2: The institution evaluates all the credit that it transcripts, including what it awards for experiential learning or other forms of prior learning, or relies on the evaluation of responsible third parties. Subcomponent 3: The institution has policies that assure the quality of the credit it accepts in transfer. Subcomponent 4. The institution maintains and exercises authority over the prerequisites for courses, rigor of courses, expectations for student learning, access to learning resources, and faculty qualifications for all its programs, including dual credit programs. It assures that its dual credit courses or programs for high school students are equivalent in learning outcomes and levels of achievement to its higher education curriculum. Subcomponent 5. The institution maintains specialized accreditation for its programs as appropriate to its educational purposes. Subcomponent 6. The institution evaluates the success of its graduates. The institution assures that the degree or certificate programs it represents as preparation for advanced study or employment accomplish these purposes. For all programs, the institution looks to indicators it deems appropriate to its mission, such as employment rates, admission rates to advanced degree programs, and participation rates in fellowships, internships, and special programs (e.g., Peace Corps and AmeriCorps). As noted in the Compliance section of this report, transfer of credits at FDLTCC is governed by MnSCU Board policies 3.39 (Transfer Rights and Responsibilities), 3.21 (Undergraduate Course Credit Transfer), and 3.37 (Minnesota Transfer Curriculum). FDLTCC discloses its transfer policies to students and to the public, posting information on its website (<http://fdltcc.edu/current-students/graduation-transfer/transferinformation/>) and in its College Catalog (see p. 61 - 63) that includes information about the evaluation process for incoming students, evaluation criteria, the Minnesota Transfer Curriculum (MnTC), and rights to appeal decisions. As an open enrollment institution, FDLTCC accepts all transfer students who are in good standing. Those seeking transfer admission must complete an application and provide official transcripts from every institution they attended, including high school or GED information. Transcripts from students transferring to FDLTCC from another MnSCU institution are automatically available to FDLTCC’s admissions office via the system’s e-transcript services. The college considers all transcripts, including those from non-regionally accredited institutions, and evaluation criteria include academic standing, 101 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT credit life, credit for prior learning, CLEP, MnTC criteria, and credit for military training. If questions arise during a transcript evaluation, the college’s registrar will work with a given faculty member, often one who teaches a course similar to the one in question or is at least in the field, and with the vice president of academic affairs to determine how to proceed; oftentimes, more information is requested from the incoming student or from the sending institution. After a student’s transcripts are reviewed, the college notifies the student of the evaluation results. If a student finds the transcript evaluation unfavorable, the student has the right to appeal the evaluation within one month through FDLTCC’s petition process. The college’s Student Petitions Committee meets regularly and is composed of faculty representatives, the registrar, the vice president of academic affairs, and student services representatives. Students are informed of the committee’s decision by the registrar. Consistent with MnSCU Board Policy 3.21, if the decision is unfavorable, the student has the right to make a MnSCU system-level appeal. The college’s track record of credit transfer success is monitored on the MnSCU system’s Strategic Framework Measures, which FDLTCC makes public on its website (see the final performance measure on the list at <http://fdltcc.edu/wp-lib/wp-content/uploads/2014/09/Accountability-Dashboard-September2014.pdf>) FDLTCC utilizes the “Minnesota Transfer Curriculum” (MnTC) as the hub of its lower division general education requirements across all of the college’s degree programs. The MnTC, governed by MnSCU Board Policy 3.37 and 3.37.1, consists of courses in ten goal areas: 1) Communication, 2) Critical Thinking, 3) Natural Sciences, 4) Mathematical and Logical Reasoning, 5) History, Social and Behavioral Sciences, 6) Humanities and Fine Arts, 7) Human Diversity, 8) Global Perspective, 9) Civic and Ethical Responsibility, and 10) People and the Environment. These goal areas form the bulk of FDLTCC’s associate of arts (AA) degrees; a completed 60-credit AA transfers as a package to universities in the MnSCU system, as well as the University of Minnesota, and the student enters university having completed all lower division general education requirements. FDLTCC’s associate of science (AS) and associate of applied science (AAS) degrees contain portions of the MnTC, which is specified on FDLTCC’s program planners, along with information about the MnTC goal areas the student would need to complete to attain an AA degree. The MnTC-designated courses in FDLTCC’s curriculum pass through the college’s course proposal and approval process (discussed in Criterion 3) and conform to the review practices outlined in MnSCU Board Policy 3.37.1. The college’s MnTC curriculum is also reviewed on a regular basis by the MnSCU system office (see MnTC ReviewER folder under Teaching and Learning for an example of a review and the college’s response in the electronic resource room). The vice president of academic affairs is given the results of the review, and any concerns about specific courses are addressed with faculty and through the college’s curriculum review process. Information about MnTC and its guidelines, goal areas, learning goals and outcomes, and the transferability of credits is available at <www.mntransfer.org>. FDLTCC offers a variety of resources for students who are planning to transfer to or from FDLTCC to map or monitor their academic path. Students can directly work with the college’s advisors; they can access FDLTCC’s program planner checklists via hard copy in advising offices or online (see 102 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT <http://fdltcc.edu/current-students/academic-support/program-planner-checklists/>) and utilize the information with other transfer resources, such as <www.mntransfer.org> or <https://www.transferology. com/state/mn>; and they can request at any time, or receive upon application for graduation, Degree Audit Reports (DARS), which indicate the MnTC courses a student has completed and needs to complete. Finally, students who participate in the college’s Nandagikendan (Seek to Learn) Academy for Returning Students participate in a week-long seminar focused on preparing for transfer to a university (discussed in greater detail in core component 4C). FDLTCC’s AS degree programs have articulations with a variety of institutions, focused especially on area universities to which most FDLTCC students transfer. In addition to individual agreements, the college has broad field agreements in the health sciences and a statewide agreement in nursing (see Articulation AgreementsER under Teaching and Learning in the electronic resource room). The college provides information to students about articulation agreements through advising, program-specific brochures, and online (see <http://fdltcc.edu/current-students/graduation-transfer/transfer-information/>). Credit Transfer and Dual Enrollment FDLTCC’s CITS program began running surveys of students who were four years out of high school and one year out of high school during spring 2012. (The program’s second round of data collection for CITS students four years out of high school is slated for 2016). Successful transfer of credit is of specific interest to the program. In the survey of students who were four years out of college (thus, high school graduates in 2008), the program found the majority of FDLTCC’s credits were being accepted: Table 15: Students Four Years Out of High School How did the FDLTCC credits you earned apply to your undergraduate degree? (Select all that apply) Value Percent A. I was exempted from a required course. 78.33 B. I was able to start in a more advanced course in college. 36.67 C. I was allowed to count some or all of the FDLTCC credits toward my 88.33 D. I was not allowed to apply any of the credits to my college degree 1.67 In surveys of students one year out of FDLTCC’s CITS program (high school graduates in 2011), the transfer success was similar Table 16: Students One Year Out of High School How did the FDLTCC credits you earned apply at the college in which you are now enrolled? (Select all that apply) Value Percent 79.69 I was exempted from a required course. I was able to start in a more advanced course in college. 43.75 I was allowed to count some or all of the FDLTCC credits toward my college degree completion credit I was not allowed to apply any of the credits to my college degree. 81.25 3.12 The majority of respondents experienced multiple ways in which their CITS credits proved advantageous 103 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT to them in transfer, which is similar to the reporting on the four-year out survey. The program is also interested in knowing to what institutions the students are transferring to: FDLTCC’s CITS program has been somewhat surprised by the number of prestigious private colleges on the list of transfer institutions. From the standpoint of transfer success, the data confirms that the transfer process is working. (The fact that a large number of students transfer to the University of MinnesotaDuluth (UMD) was also an important finding and confirmed concerns raised by CITS faculty during their spring 2012 CITS professional development day at FDLTCC. UMD had made changes in its transcript evaluations that were negatively affecting all of the colleges in the Northeast region.) In addition to wanting to learn about the success of credit transfer and to which institutions, FDLTCC’s CITS program also wants to know how the students are performing academically during their first year of college, which provides a layer of information addressing the academic quality of the program. The table below indicates how well the students doing in their postsecondary setting. Table 17: What is/was your current cumulative or final undergraduate GPA on a 4-point scale? Value Percent 4.0 – 3.75 37.50 3.74 – 3.50 26.56 3.49 – 3.25 10.94 3.24 – 3.00 10.94 2.99 – 2.75 9.38 2.74 – 2.50 1.56 2.49 – 2.25 1.56 2.24 – 2.00 0.00 Below 2.00 0.00 98.44 Blank 1.56 100.00 Over eighty-five percent of the students surveyed were performing at a 3.0 GPA or higher, and sixty-four percent were performing at 3.5 or higher. These data suggest that FDLTCC’s CITS students are academically well-prepared when they enter the universities of their choice. The college’s transfer success rate overall is monitored at MnSCU’s accountability website as part of the system’s strategic framework performance measures. FDLTCC’s performance in each category of the framework is posted publicly at the college’s website; the transfer performance is noted in the final figure of the document (<http://fdltcc.edu/wp-lib/wp-content/uploads/2014/09/Accountability-DashboardSeptember-2014.pdf>). Program Review FDLTCC’s program review process is coordinated by the vice president of academic affairs and has recently undergone its second revision in five years to meet changes in system policy, specifically MnSCU Board policy 3.36 and 3.36.1 Academic Review. In the past, the system required institutions to 104 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT report program review results to the system office; such review is now the responsibility of the colleges and universities, with MnSCU policy guidance regarding review criteria as follows (see MnSCU Board Policy 3.36.1, Part 7 in the MnSCU Board Policies folder in the electronic resource room): • • • • • • • • • • • mission and plans of the system college or university, assessment of student learning outcomes, academic program assessment, accreditation, licensure or certification requirements where appropriate; advisory committee or other appropriate industry or professional input as determined by the system college or university through established procedures, labor market information when preparation for an occupation or a profession is a stated purpose of the program, resources, applicable system policy, procedures and guidelines, Minnesota Transfer Curriculum requirements, articulation agreements, where appropriate, and other factors as appropriate. The revision process extended across the 2013 – 2014 academic year with the interim vice president of academic affairs and received final AASC approval in fall 2014 after the hire of the college’s new vice president. Concurrent to the process revision, program Classroom coordinators also engaged in a revision of existing program learning outcomes to better align them with the program review process, as well as shaping them into a format for entry into the college’s TracDat assessment reporting structure. Program-level outcomes have now been entered into the TracDat assessment Program Institution reporting system, and the first round of reporting will be occurring during this spring semester. This closes the loop on the second major part of FDLTCC’s assessment model, which is built on the foundation of the four core competencies and moves from course-level outcomes informing program-level outcomes, which collectively inform institution-level decision making. The revision to the program review process also resulted in a more clearly defined set of review criteria, which all of FDLTCC’s programs will be expected to address to be considered a viable program. 1. 2. The program will demonstrate consistency with the mission and plans of FDLTCC. The program will demonstrate it is meeting its own mission and outcomes through assessment of student academic achievement consistent with FDLTCC’s assessment processes. Performance measures will include but not be limited to: a. The program’s outcomes b. Retention rates c. Transfer rates d. Completion rates e. Job placement, if applicable f. Performance rates on mandatory professional competency assessments, if applicable 105 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT 3. 4. 5. 6. 7. 8. 9. The program is encouraged to submit additional performance data as deemed appropriate for review. The program will address the resources and benefits it brings to the college, including but not limited to: a. Student academic success b. Enrollment c. Affiliations beneficial to the college and its students d. Professional expertise of the program’s faculty The program will provide its financial analysis including: a. Income (tuition, grants, donated equipment, etc.) b. Expenditures c. Student enrollment (FYE) The program will provide input from industry through its advisory committee activity. The program will provide relevant labor market information (LMI). The program will demonstrate it meets applicable system policies, procedures and guidelines including: a. Degree requirements b. Minnesota Transfer Curriculum requirements c. Articulation agreements, where appropriate d. Other factors as appropriate The program satisfies all applicable requirements of state and federal law. The program satisfies all applicable requirements of Board Policy 3.36, Part 7, of the Minnesota State Colleges and Universities system (http://www.mnscu.edu/board/procedure/336p1.html) Program reviews will now be completed on a four-year rotational basis, rather than the previous cycle of three years, and there will be three academic programs reviewed per fiscal year. Program personnel may determine whether the process is completed in the fall semester or spring semester of their assigned fiscal year. The schedule of program reviews from 2015 to 2022 is shown below: Program FY15 Associate of Arts – American Indian Studies FY16 FY18 FY19 X FY20 X Associate of Fine Arts FY21 FY22 X Associate of Arts – Liberal Arts Business Finance/Entrepreneurship FY17 X X X X X Corrections X X Early Childhood Development X X Electric Utilities Technician X Environmental Science Geographic Information Systems and Visualization Human Services/Chemical Dependency X X X X X X X Law Enforcement X X Nursing X X 106 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT Three programs are scheduled to be reviewed during spring semester 2015, and the results of these reviews will be provided to evaluators at the time of their arrival in the college’s update document. The composition of the review committee was also more clearly defined in the revision process. Members will be limited in number to make the process more manageable and will include the vice president of academic affairs or a designee, a student in good standing or a graduate of the program, and a faculty member who is not part of the program under review. The process for submitting documents for a program review and for the use of an outside evaluator are delineated in the Program Review Policy (see Program Review PolicyER under FDLTCC Policies in the electronic resource room). In its purpose, FDLTCC’s new process meets Board Policy 3.36, Part 7, and as the policy states, FDLTCC “shall use results of the review for improvement of academic programming.” The new model is intended to be responsive to the changing needs of the campus, its students and faculty, and the communities served by the college and its programs, as well as provide the college with assessment data that can meaningfully inform the institution. As discussed in Criterion 3, FDLTCC’s Academic Affairs and Standards Council (AASC), a mandatory committee by virtue of the Minnesota State College Faculty (MSCF) collective bargaining agreement, is charged with maintaining and exercising authority over all courses. The AASC is comprised of eight faculty and four administrative representatives, including the vice president of academic affairs, and has as its purpose “to provide direction for the College President in all matters included in academic affairs, including course outlines, award requirements, academic standards, course and program components, and the inventory of course and program offerings” (see MSCF Master AgreementER, Article 8, in the Union Agreements folder in the electronic resource room). Curriculum Oversight As noted in Criterion 3, the college’s course proposal and approval process takes into account prerequisite requirements; course content, rigor, credit hour, and course level; and learning resources necessary for student success in the proposed course (see Course Proposal ProcessER in the Teaching and Learning folder in the electronic resource room). Once a course is approved, the course outline is considered the governing document for the course no matter the delivery method or site at which the course is taught; course numbers, credits, content, and learning outcomes for the college’s core competencies remain the same across all sections. Instructors are free to create and measure additional learning outcomes and to add content as they deem appropriate. In the past, faculty have reviewed course outlines on a three-year rotation to ensure accuracy and rigor; however, since 2009 – 2010, the course outlines have gone through two extensive revisions related to building and refining the college’s assessment model and ensuring accuracy of course numbering/levels; at the same time, certain discipline areas refined outlines related to programs undergoing review for specialized accreditation, such as the nursing program and the American Indian Studies associate of arts degree. The first extensive revision was conducted during 2009 – 2010 to embed the four newly adopted Competencies across the Curriculum (CACs). In 2013, faculty again reviewed course outlines to ensure accuracy with the Minnesota Transfer Curriculum and to ensure accuracy of course numbering, levels (1000/2000) and credit load. 107 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT The most recent review also initiated the process of revising course learning outcomes into a format that would be conducive for correctly setting up the TracDat assessment data collection system. This format includes the recommendation of four to seven learning outcomes related to the CACs as the faculty deem appropriate and provides the basis for course level reporting of student learning outcomes that feed program- level and institution-level assessment. As noted in core component 3A, the assessment committee also made the decision to streamline course outlines further by removing course goals and assessments from the outlines. After several years of practicing in this manner, the assessment committee believed faculty had developed a sufficiently clear understanding of both goals and multiple assessments such that they no longer needed to be part of the college’s course outline for each course; assessment methods are also logged by TracDat when faculty are entering assessment results, so the institution can monitor whether or not multiple measures are adequately used. The AASC approved the changes to the course outline format in July 2014. At campus wide duty days prior to the beginning of fall semester 2014, the assessment team presented the 2014 – 2019 Assessment Plan (see Assessment PlansER under Planning in the electronic resource room), trained faculty on TracDat, and presented the FDLTCC Assessment Handbook (see the Assessment HandbookER under Teaching and Learning in the electronic resource room), which includes step-by-step instructions for entering the assessment results of learning outcomes. In addition, the faculty worked within disciplines/programs to establish discipline- and program-specific plans to assess the institutional goals (CACs) for general education, which leveraged a new assessment capacity enabled by the TracDat data collection software; this new capacity provides faculty with the ability to focus on CAC assessment results from within programs and disciplines, and thus, what faculty learn from assessment results are relevant to their disciplines/programs and corrective actions can be more controlled and focused. It makes assessment results and actions taken based on results more meaningful than in the past. Faculty members were also asked to update any course learning outcomes for their fall semester courses and enter any updated outcomes directly into TracDat. Assessment committee members were available to help with the entry of updated outcomes into TracDat. Data entry of the revised learning outcomes on all course outlines concluded and was piloted in fall 2014. Timeline of Learning Outcome Reviews With the new system established, learning outcomes will continue to be assessed by course on an ongoing basis. The Competencies across the Curriculum (CAC) will be evaluated on a rotating basis. Based on the positive results of the duty day sessions during 2013 - 2014, during the fall duty days, faculty will break into discipline/program groups and discuss assessment results and the best approach to evaluate the assigned CAC for that year. A common assignment/instrument for the evaluation of the appointed CAC will be developed by the discipline/program faculty as well as the courses that will use the assignment and the schedule for administering the assignment during that year (assessments can be “assigned” via TracDat, which can alert an instructor by e-mail that the assessment is due). During 2013 - 2014, faculty evaluated the Ability to Communicate CAC and, based on the results, developed a common rubric for Ability to Communicate (see Ability to Communicate RubricER under Teaching and Learning in the 108 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT electronic resource room) and common assignments coordinated within programs/disciplines, which are being piloted this year. The planned schedule of evaluating CACs will happen in the following rotational order: Academic Year CAC 2014-2015 2015-2016 2016-2017 2017-2018 2018-2019 Ability to Communicate Information Literacy Problem Solving Culture Ability to Communicate Reporting on the assessment of student learning in the CAC areas on an annual basis ensures that the discipline/program areas use the most effective schedule for the evaluation of students in the CAC areas. Results will be provided to faculty each year in an annual Assessment Report produced in April of each year. Curriculum Oversight in Dual Enrollment/CITS Critical aspects of FDLTCC’s CITS program oversight, such as credentialing/hiring, student registration, and prerequisites follow the same practices and policies as those on campus and are discussed in components 3A and 3C of Criterion 3. It should be noted here, however, that any revised course outlines as discussed in the previous section are distributed to CITS faculty. Work on “building the assessment bridge” to CITS is ahead of schedule and discussed further in core component 4B. Specialized Accreditation As reported earlier in this document, FDLTCC has four programs in the process of seeking specialized accreditation. College in the Schools (CITS): The CITS program plans to submit its application for accreditation in 2016 to the National Alliance of Concurrent Enrollment Programs (NACEP). The program requested a review by NACEP in 2012, and based on the results of that review, the program is currently working on improvements in its delivery of professional development to CITS faculty and is establishing four years of data collection and evaluation. In addition, the program is working with faculty to build an assessment connection between on-campus faculty and CITS faculty, as noted elsewhere in this report. Nursing: Currently, the program is in the process of building a two-year collection of data and planning to be in candidacy in 2018. The program is in the process of changing the ADN program to a two-year program and closing the Mobility program, due to low pass rates and an overall decline in Mobility program pass rates in Minnesota (a ten-percent lower pass rate than the two-year ADN programs). Since the change, FDLTCC’s pass rates increased to over seventy-five percent in 2015. The new ADN program has been revising curriculum and course outlines and passing them through AASC, with the first year of the program completed. The curriculum for the first semester of the second year will be presented to AASC in February 2015; the program plans to have completed the last set of 109 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT courses by March. After completion, the program planner will be revised to show the changes, and the program will be able to publicly advertise. While revising the curriculum, the program is also aligning it with the NCLEX Test. The curriculum will more explicitly demonstrate how testing topics are covered, and it will also show how test questions build and increase in difficulty using Bloom’s taxonomy to ladder it up. FDLTCC’s PN program is also in the process of examining how closely the curriculum reflects the NCLEX-PN test plan and the State Curriculum and revising accordingly. Business: As of January 1, 2015, FDLTCC became a member in candidacy status for accreditation with the Accreditation Council of Business Schools and Programs (ACBSP). The self-study year will be 2015 - 2016 with a site visit from a peer review team in 2016 - 2017. Curriculum in the college’s business program was significantly modified in 2013 - 2014 year which will meet ACBSP standards; however, a review of the curriculum will take place next year to match the curriculum to the standards directly during the self-study process. AASC approved the new curriculum last year. The business program currently has an AS degree in Business Finance, an AAS degree in Small Business Entrepreneurship, and a certificate in Small Business Entrepreneurship. The Business Advisory Committee and faculty support the changes in the curriculum and seeking accreditation with ACBSP. American Indian Studies AA (AIS AA): The American Indian Studies program completed the eligibility application for accreditation by the World Indigenous Higher Education Consortium (WINHEC) in 2014, which was accepted and approved that same year. The program is currently in the beginning phase of the self study and looks forward to a site visit in 2015 – 2016. In the eligibility work, the AIS AA engaged all critical facets of seeking the specialized accreditation. It formed Dadiibaakonigewin, a cultural oversight board as mandated by the WINHEC accreditation board, and defined the board’s mission and role. The faculty and board then worked together to define the program’s cultural standards and learning outcomes. The program’s faculty worked with the general education faculty teaching courses relevant to the program to shape the general course learning goals and outcomes that help achieve the program’s culturally-specific outcomes. The outcomes will be part of the program’s review in 2016 (see AIS AAER under Specialized Accreditation in the electronic resource room for program’s application and the Dadiibaakonigewin Handbook). FDLTCC evaluates it programs and oversees its curriculum in a manner consistent with policy. Faculty have engaged in extensive curriculum review, particularly of learning outcomes, since 2009. Four of the college’s programs are working toward specialized accreditation, which enhances oversight by “raising the stakes” and encouraging review, evaluation, and action based on results. 4.B. THE INSTITUTION DEMONSTRATES A COMMITMENT TO EDUCATIONAL ACHIEVEMENT AND IMPROVEMENT THROUGH ONGOING ASSESSMENT OF STUDENT LEARNING. Subcomponent 1: The institution has clearly stated goals for student learning and effective processes for assessment of student learning and achievement of learning goals. Subcomponent 2. The institution assesses achievement of the learning outcomes that it claims for its curricular and co-curricular programs. 110 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT Subcomponent 3. The institution uses the information gained from assessment to improve student learning. Subcomponent 4. The institution’s processes and methodologies to assess student learning reflect good practice, including the substantial participation of faculty and other instructional staff members. Assessment of the General Education Curriculum As noted in Criterion 3 and elsewhere in this document, the backbone of FDLTCC’s assessment model was formed in 2009 when the faculty adopted Competencies across the Curriculum (CAC), which are four core competencies that the college had been using as a broad, locally-created measurement of its general education curriculum. By adopting CAC, the faculty chose to embed the assessment of CACrelated learning outcomes into every course at the college (see discussion in 4A regarding revisions to course outlines), and thereby created a new layer of measuring the general education curriculum based directly in classrooms. Faculty created a broad tool used for measuring the college’s general education curriculum in lieu of using a standardized measure, primarily because the college has a unique mission and standardized measures do not adequately inform the college, particularly with regard to culture. In 2009 – 2010, the faculty revised the instrument, which consisted of sixty multiple choice questions, with fifteen questions under each core competency reflecting basic information that students would be exposed to in FDLTCC’s classrooms (see the CAC Assessment ToolER under Teaching and Learning in the electronic resource room for an example). With the adoption of CAC, the instrument’s name changed from the General Education Assessment Instrument to the CAC Instrument. Competencies across the Curriculum (CAC) Competency definition 1: Information literacy: The student will be able to demonstrate the ability to use print and nonprint tools effectively for the discovery, acquisition, and evaluation of information. Competency definition 2: Ability to communicate: The student will be able to demonstrate the ability to listen, read, comprehend, and deliver information in a variety of formats. Competency definition 3: Problem solving: The student will be able to conceptualize, apply, analyze, synthesize, and/or evaluate information to formulate and solve problems. Competency definition 4: Culture: The student will be able to demonstrate knowledge of Anishinaabe traditions and culture, knowledge of his/her own traditions and culture, knowledge of other’s traditions and cultures, and respect for global diversity. Between 2009 – 2012, faculty delivered the instrument to 250 – 350 students once per year. Using classroom enrollment data, faculty determined which hour and day of the week delivered the most students during the day school and which during the night school and, thus, tried to reach the most students with least duplication. The results of the broad assessment were shared among faculty and at campus-wide duty days. In the presentation of data, the faculty paid attention to whether or not the instrument was being delivered to a block of students representative of the college’s general population. For example: 111 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT CAC Assessment: Student Demographics CAC FDLTCC Respondents Population 52% (130) 44.4% (111) 1.2% (3) 43% 57% 14% 1.6% 2.8% 52.8% 2.8% 4% 15% 2% 2% 76% 1% Other Student Age 16.8% 4% 16 to 18 19 to 24 25 to 30 31 to 35 12.4% 53.2% 12% 6.0% 29% 33% 13% 36+ 14% 25% Gender Male Female Transgender Race/Ethnicity American Indian or other Native American Asian, Asian American, or Pacific Islander Black or African American, Non-Hispanic European American Hispanic, Latino, Spanish Mixed The core focus of the presentations was on the results of the assessment, and these results were presented in a variety of ways as actions were taken each year to attempt to improve the usefulness of the information. The following three tables reflect the different ways faculty presented the overall results. The goal each year was to meet a threshold of seventy percent in each competency. CAC Assessment: Overall Results: 2009 - 2010 At or above 70 percent of respondents answering correctly At or above 60 percent of respondents answering correctly At or above 50 percent of respondents answering correctly Communication Culture Problem Solving 29% 27% 20% Information/ Technology Literacy .07% 50% 27% 27% 29% 57% 60% 33% 29% Majority passed with a D or higher Majority passed with a D or higher Majority did not pass Majority did not pass 112 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT CAC Assessment: Overall Results: 2010 -2011 The average score was 53.62 percent (32.2 raw). The distribution of scores (the number of correct answers out of sixty) was as follows: 0-5 1 21-25 32 41-45 33 6-10 0 26-30 30 46-50 9 11-15 4 31-35 35 51-55 2 16-20 17 36-40 38 56-60 0 CAC Assessment: Overall Results: 2011 – 2012 The mean scores correct out fifteen for each CAC: Communication (N = 193) Culture 9.4 Mean Prob Solve 9.2 Info Lit 7.2 Total 7.3 33.1 The overall results of the broad CAC assessment tool, no matter how faculty viewed them, were consistently miserable and discordant with the college’s knowledge that, overall, its students were not as incompetent as the data suggested. Trust in the overall results of the CAC assessment tool, therefore, was limited. Despite that, a more specific view of how the data correlated with various factors provided results that, coupled with results from other data sources, were useful to further inform discussions and/or to make decisions. For instance, the CAC results correlated to credits completed were consistent with differences in the college’s CCSSE scores in 2007 and 2009. The CAC results were our first direct measurement of the difference between students who had completed 0 - 30 credits versus those who had completed 30 or more credits. Credits Communication Culture Prob Solve Info Lit Total 0-15 8.5 8.4 6.6 6.5 30.0 16-30 10.1 9.5 6.8 7.1 33.4 31-45 10.1 9.8 7.4 7.6 34.9 46-60 9.6 9.2 7.6 7.8 34.3 10.5 10.6 9.4 9.0 39.5 61+ Subgroup Score Out of 15 by FDLTCC Credits 12.0 0-15 16-30 31-45 46-60 61+ Credits 10.0 8.0 6.0 4.0 2.0 0.0 Communication Culture Prob Solve 113 Info Lit CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT The correlation between CAC assessment results and our indirect data sources, in part, informed FDLTCC’s efforts to begin focusing on entering students in 2010, which in turn contributed to making decisions about curricular changes in developmental education programming, developing the Nandagikendan academies, and delivering the SENSE survey; in turn, the positive results of these decisions contributed to introducing a more “hands-on” approach to general student orientation, in which the hands-on activities of the Nandagikendan academies, such as having students directly access their student accounts and log-in to their college e-mail accounts, were scaled up to the general student orientation. CAC assessment results also provided the first direct indication that completing the core general education courses positively impacts student performance on the instrument. Students who had completed math, logic, and/or science were especially more likely to perform better on the assessment: COURSE COMPLETED OR NOT Communication Culture Prob Solve Info Lit Total math1010 10.2 9.7 8.9 8.6 37.4 not math1025 9.2 9.5 9.0 9.4 6.7 6.7 6.9 7.6 31.8 33.2 not math1030 9.4 9.8 9.2 10.1 7.3 8.2 7.3 8.6 33.1 36.7 not math2001 9.3 11.3 9.0 11.8 7.1 11.3 7.1 8.8 32.6 43.3 not chem1001 9.3 10.6 9.1 10.6 7.1 9.7 7.2 9.0 32.8 39.9 not biol1010 9.3 10.3 9.0 9.4 7.0 7.6 7.1 7.7 32.4 34.9 not biol1101 9.2 10.2 9.2 9.5 7.2 8.3 7.2 8.4 32.8 36.3 not engl1001 9.0 9.6 9.1 9.6 6.8 7.7 6.8 7.9 31.7 35.0 not spch1010 8.9 9.7 8.7 9.3 6.7 8.6 6.6 8.0 31.0 35.6 not spch1020 9.4 9.7 9.2 9.3 7.1 7.4 7.2 7.3 32.8 33.7 not phil1020 9.2 10.7 9.1 9.6 7.1 8.7 7.3 9.0 32.8 38.0 not amin1050 9.3 9.9 9.2 9.6 7.2 7.6 7.2 7.6 32.9 34.6 not 9.1 8.9 7.0 7.1 32.2 That evidence supported the administration’s pairing of SPCH 1010: Public Speaking with PHIL 1020: Critical Thinking during spring 2011. In fall 2010, PHIL 1020 was cancelled due to zero enrollment. In spring 2011, the pairing resulted in an enrollment of twenty-three students, seventeen of whom completed 114 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT and fourteen passed with a C or better. This was a significant success for the students who completed their symbolic logic/math requirement, as well as a financially productive approach to offering the course. It was also one example of how the college’s strategic planning emphasis on providing flexible options to students was working. These results helped the college to think about its core general education curriculum, how a student progresses through it, and why it is advantageous for students to complete their symbolic logic/math requirement early on their academic path. In turn, this knowledge later informed the administration’s development of the current College Connect program, which brings to the campus struggling high school students, introduces them to college via a College Success course, and if they pass, moves them into completing their college-level composition and math courses; thus, when they begin college, they have already jumped over their two biggest hurdles. Tangentially, the knowledge was also influential in creating the college’s current and second learning community, DegreeMe, which essentially delivers a deeply enmeshed set of courses each semester and eliminates developmental education components by building in tutoring and study skills assistance. Although the institution was able to use some of the CAC assessment results to inform its decision making in meaningful ways, the positive effects of which continue on campus, the assessment committee and faculty continued to work on finding a method that could be more productive and that might provide a check against the consistently low-scoring broad CAC assessment tool. The assessment committee began researching classroom-based rubrics. The general prediction was that performance levels would be higher than those indicated by the broad CAC assessment tool because the classroom-based assessment is closer to the student—directly linked to classroom performance. In addition, the assessment committee researched methods of measurement that could be used efficiently by FDLTCC classroom faculty while, at the same time, be efficiently used as aggregate results at an institutional-level. These efforts were discussed with faculty during a campus wide duty day in 2010, and the decision was made to explore how the college’s Desire2Learn (D2L) online learning management system could be used to create classroom based rubrics for each competency. At the time, the capacity had not been turned on by FDLTCC’s D2L administrators, but working with the assessment committee, they enabled the feature across all courses. Two important challenges were presented, however. The D2L terminology and structure of the competencies and rubrics differed from FDLTCC’s. The faculty agreed that the assessment committee should develop a clear procedure that could be consistently spread across all of the courses. In addition, the software did not include an administrative feature that allowed rubric scores to be collected at an institutional level for broad use as a measurement of learning of the core competencies. At the time, another MnSCU institution was struggling with the same issues with the software. We hoped that it would be resolved in the summer 2010 by D2L system-wide updates and improvements; however, it was not resolved. The assessment committee and faculty agreed to pilot classroom-based rubrics for the communication and information/technology literacy competencies during spring 2010. The results of the pilot were as follows: 115 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT Classroom-Based Rubric: Communication Pilot, Spring 2010 The assessment committee found that approximately fifty-four percent of the students performed at a Clevel or higher on the communication competency and that approximately fifty-two percent of the students performed at a C-level or higher on the information/technology literacy competency. The assessment committee was surprised by the disappointing results. The fact that the results were lower than expected also drew immediate comparisons to the results of the broad CAC assessment tool. The possible correlation was hopeful, but simultaneously, the scores indicated a possible confirmation of underperformance. Classroom-Based Rubric: Information/Technology Literacy Pilot, Spring 2010 The results of the classroom rubrics pilot were discussed at the August duty day, and the faculty agreed to engage in a more widespread collection of data. Instructors were asked to: • Assess one learning outcome in each of two competency areas: Communication and 116 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT • • • Informational/Technology Literacy. The learning outcomes had to be listed on the course outline. The instructor could assess each competency in a single course or one competency in one course and one from another course using any assessment method—test, quiz, discussion, exercise, etc. Create rubrics that evaluated what skills the students needed to master in order to meet the outcome. Decide the level at which the outcome was met. Report, via the D2L system, how many students met the outcomes. The results were better: • • 68% of students met the informational literacy competency (152 met; 70 did not) 70% met the communication competency (320 met; 136 did not) Two important things were learned from a logistical perspective. The rubrics were found to be useful by faculty and students, and as a result, doing more work on them would be worthwhile. The faculty also learned that the D2L framework did not live up to expectations. For some, it took twenty-one steps to set up the rubric. Across multiple courses the process was inefficient, and the collection process became quite time-consuming for the assessment committee. The assessment committee also learned that the usefulness of D2L would be limited when they were unable to pull data that could link to program learning goals and outcomes, which was a significant set-back. From the perspective of student learning, the classroom rubrics rendered useful results. The Assessment Committee thought that broadly using an alternative classroom-based assessment measure might provide useful information alongside the CAC instrument, and it proved true. On the broad CAC assessment, albeit that the concept of higher and lower is relative, students had consistently performed higher in communication and lower in information/technology literacy. The results of the classroom rubrics paralleled that performance, providing a slightly more positive (hopeful) view of communication with the classroom rubrics than with the broad CAC assessment. The classroom-based rubric results added important confirming evidence that students and faculty needed more training in technology. There were now two direct measurements of student learning demonstrating this need; in addition, the indirect measurements in CCSSE (2007 and 2009) and in SENSE (2010) yielded results also demonstrating a need to address technology skills, as had anecdotal observations from faculty and advisors for the past few years. As a result, administration created a position for an eLearning specialist funded by Title III grant awards that has enabled the college to offer training and assistance on- and off-campus for students and faculty in a variety of technologies, such as D2L, Google Apps, and supplemental/assistive technologies such as PLATO, Camtasia, and other technologies that students and faculty can utilize to improve learning and classroom. The results also led to administration’s decision to get involved with Quality Matters (QM), a national organization focused on quality assurance in online education. The negative experience with D2L was important because the college still faced the problem of not having an adequate method of collecting and aggregating classroom-based assessment data of the core competencies to use alongside the broad CAC assessment tool. By virtue of collaborations between the region’s colleges, FDLTCC’s administration was able to review TracDat, an assessment software that is straightforward, flexible, and particularly suited to FDLTCC's assessment model. Like four other colleges 117 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT in the Northeast region, FDLTCC decided to purchase the software. The TracDat data collection software is a versatile database and storage software, the structure of which can be “built” to closely align with, in this case, an organization’s assessment model. In addition, the software can incorporate data collection related to the evaluation processes in planning and grants management. The software also enables users to run a wide variety of standard and customized reports. For a project involving many individuals measuring several outcomes across several measures, the software eliminates the time-consuming element entering and processing data one-by-one from individual reports. The assessment database is built with a course-level foundation and can assign courses to different levels, such as disciplines, programs, and the institution. With those capacities, the software streamlines reporting while also enabling faculty and the college to view assessment results from multiple perspectives depending on the users’ needs. The “front-end” work of setting up TracDat is building the foundation, which incorporates the learning outcomes from every course outline in the curriculum. In 2012, it was thought the foundation had been completed; however, it was built incorrectly, and one year of work was essentially wasted. The assessment committee’s work on refining classroom rubrics continued to progress via small pilots (see Figure 7 below). In 2013 – 2014, the assessment committee began work anew on rebuilding the foundation. Faculty received training from a colleague at Mesabi Community and Technical College, which had been successfully using TracDat for three years. As a result, the faculty began an extensive revision of course outlines, as discussed in core component 4A to better align the outcomes with the assessment reporting structure in TracDat, and work began on re-entering the learning outcomes for each Figure 8. Percent of Courses Meeting Standard 120% 100% 80% 60% 40% 20% Fall Spring Fall Fall Spring Spring Fall 2012 2013 2011 2012 2013 2014 2011 Problem Solving Problem Solving Problem Solving Info Lit Info Lit Fall 2011 Info Lit Culture Fall 2013 Info Lit Ability to Communicate Fall 2012 Culture Ability to Communicate Fall 2011 Culture Ability to Communicate 0% Fall Spring 2012 2013 course in the curriculum. This work was completed in fall 2014, and as noted in core component in 4A, the results will be reported in spring 2015. Although the faculty experienced a significant set-back in 2012, the challenge itself rendered useful 118 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT results. The extensive revision of course outlines not only aligned outcomes with the assessment reporting structure; it coincided with the need for many courses to be reviewed in relation to some programs seeking specialized accreditation, which brought a better certainty of “getting it right the first time” at the program-level data entry into TracDat. The faculty also used the challenge as an opportunity to create a new resource called Assessment Handbook, which is a thorough and illustrated guide not only to reporting assessment results in TracDat but also with regard to assessment policy and procedure, assessment reporting obligations and timelines, the CACs, and guidelines and tips for writing learning outcomes (see Assessment HandbookER in the Teaching and Learning folder in the electronic resource room). Also significant during that time was the faculty’s serious consideration of the elements of FDLTCC’s assessment process. Although some results from the broad measurement of the general education curriculum via the locally developed CAC instrument were useful to inform administrative decision makers, the results were not particularly useful at the program-level or in the classroom. For that reason, faculty decided to discontinue use of the broad measure in 2013 and focus further attention on using classroom-based rubrics that could more directly inform Classroom program-level assessment and, collectively, institution-level assessment. Because the TracDat data collection system is built on a foundation of course-level assessment, faculty have been able to form discipline- and program-specific assessment plans that are informed directly by the results of course-level Program Institution assessment. In addition, the software enables the college to produce reports at a variety of levels: Faculty can look at results based on individual classrooms, as well as more broadly, based on disciplines and programs, and even more broadly for the institution by looking at assessment targets met and not met in each core competency. For those reasons, the broad CAC instrument for assessing the general education curriculum essentially lost its currency and necessity. This decision met with the approval of the interim vice president of academic affairs at the time and has been continued by the college’s new vice president. As noted in core component 4A, the faculty have created a timeline for the assessment of the CAC and for planned assessment-related duty day activities, as well as a new assessment plan for 2014 - 2019. The college’s prior assessment plan covered 2009 – 2012, and during the tenure of the interim vice president of academic affairs, the faculty created an interim plan (2012 – 2014), which has been replaced (see Assessment PlansER in the Planning folder in the electronic resource room). In addition, because the assessment model has finally been completed, the faculty will now begin work on producing an assessment report for the college, following the lead of the business office’s annual budget report that has been so useful to the college. The efforts of the new vice president of academic affairs to engage the student services staff in effective assessment also has the effect of engaging faculty in more broad assessment activities. The result of this effort has been to morph the Self Study Steering Committee into an Institutional Planning and Effectiveness Committee that engages all campus activities in the process of assessment, a possibility more likely to be realized given the reporting capacity of the TracDat software. In addition, FDLTCC administration is continuing its financial commitment in the form of release credits for a faculty 119 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT assessment coordinator and continues to support travel by faculty members to the annual HLC meeting in Chicago. Building the Assessment Bridge to Dual Enrollment/CITS Although FDLTCC’s CITS program was planning to be practicing assessment reporting via TracDat in 2013, the goal was put on hold because the original foundation for reporting was built incorrectly. Initially, the program had anticipated waiting a year as the college’s on-campus faculty went through a first cycle of reporting via the software. Currently, however, the college’s assessment and CITS coordinators decided to run a CITS pilot ahead of schedule alongside the on-campus initial year of reports. This speeds up the CITS program’s ability to train CITS faculty, which now will occur at the spring 2015 professional development day for CITS faculty. A link to TracDat was placed into the D2L online learning management system during fall 2014, enabling a small set of CITS English faculty to access TracDat and report their assessment results. Their experience will also be reported during the spring 2015 professional development day. This is the first time that the college has the ability to collect coherent direct measurements of student learning of the college’s core competencies in the CITS program. To date, the program has relied on reports and materials from CITS instructors provided to faculty mentors and the vice president of academic affairs, anecdotal reports from parents and students, and transfer profiles and survey results. While we know from these that FDLTCC’s CITS program is fulfilling its purpose, and even excelling, we believe that the more specific approach to measuring student learning in CITS will help us identify specific areas of challenge and excellence. It will also build a necessary bridge between the CITS and oncampus faculty, which we anticipate will create a deeper level of conversation, requests for deeper involvement by college faculty, and requests for specific professional development. Currently, FDLTCC does not make it mandatory for CITS instructors to use common methods of assessment across sections of courses, and instructors are free to use assessments that they believe are most appropriate for the goals, outcomes, and presentations of content. FDLTCC’s pilot of the TracDat assessment data collection software with the CITS instructors will, however, likely contribute to developing commonalities between assessment methods used on campus and in CITS classrooms since both on-campus and CITS instructors will be receiving the same TracDat “assessment assignments.” The college’s faculty will also be able to share via D2L the common classroom rubrics associated with the four core competencies. This will begin to build a body of evidence that can be used to compare oncampus and CITS results. If the college finds the need to develop guidelines regarding assessment and/or scoring practices, the standards will become part of the information for which faculty mentors and instructors are responsible. The CITS program, as well as FDLTCC’s faculty, is looking forward to having a more robust body of direct measure data from CITS. In addition, the program believes that the direct evidence will produce lively discussion at the CITS Professional Development Days, as well as among on-campus faculty. It will be most beneficial to the program in 2016 as it prepares for NACEP accreditation. 120 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT 4.C. THE INSTITUTION DEMONSTRATES A COMMITMENT TO EDUCATIONAL IMPROVEMENT THROUGH ONGOING ATTENTION TO RETENTION, PERSISTENCE, AND COMPLETION RATES IN ITS DEGREE AND CERTIFICATE PROGRAMS. Subcomponent 1: The institution has defined goals for student retention, persistence, and completion that are ambitious but attainable and appropriate to its mission, student populations, and educational offerings. Subcomponent 2: The institution collects and analyzes information on student retention, persistence, and completion of its programs. Subcomponent 3: The institution uses information on student retention, persistence, and completion of programs to make improvements as warranted by the data. Subcomponent 4: The institution’s processes and methodologies for collecting and analyzing information on student retention, persistence, and completion of programs reflect good practice. (Institutions are not required to use IPEDS definitions in their determination of persistence or completion rates. Institutions are encouraged to choose measures that are suitable to their student populations, but institutions are accountable for the validity of their measures.) FDLTCC’s focus on student success is campus-wide and is central to its mission and the daily life of its employees, and it is been most strongly evident in the college’s history during the past seven years. In 2007 - 2008, an FDLTCC counselor, who became the college’s interim Dean of Student Services from 2009 - 2012, participated in MnSCU's Luoma Leadership Academy; as part of the experience, she reconvened the college’s retention committee, which had been stagnant for two years. The committee decided that it did not want to repeat previous start-and-stop retention projects that yielded useless results. The committee “began at the beginning” and spent the year sorting out and reviewing baseline retention data from MnSCU’s student success measures. The college’s overall retention rate was a dismal fortyfour percent. In fall 2008, the committee took the first small but tactical step into a process that has transformed student success at the college. In 2008, the retention committee created a streamlined approach to helping faculty identify students at risk, the end goal being to create and implement a pilot that could yield some form of measurable results. At the time, the college relied on faculty to voluntarily complete lengthy paperwork on each student perceived to be at risk; the process was cumbersome, time-consuming, and garnered little participation. The retention committee implemented in the spring 2009 a new academic alert process that utilized a faculty’s hard copy of the class lists as a mechanism to identify students who were not attending and/or doing unsatisfactory work on assignments, quizzes, or exams. Faculty were given alert codes to indicate the problem next to the student's name on the class list: AT (poor attendance), MA (missing assignments), ME (missed exams), TP (poor test performance). The process was implemented during the 3rd and 7th weeks of spring 2009 so a manageable set of data could be managed. At the same time, the chair of the retention committee and a faculty member led an initial charge to bring retention and recruitment to the forefront campus-wide. In May 2009, the R2 Initiative was launched (R2 = Recruitment + Retention), with forty-two faculty, staff, and administrators in attendance at a forum established to illustrate the importance of recruitment and retention and how it is everyone’s responsibility 121 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT at FDLTCC. Thereafter, data were consistently shared at fall and spring campus-wide duty days (see Retention PresentationsER under Presentations in the Teaching and Learning folder of the electronic resource room for an example). The goal was to share information about enrollment/ retention activities, to foster campus-wide buy-in for retention and recruitment, and to keep the campus engaged and focused on what they can do to help these two crucial areas for the campus. The message to campus connected the importance of retention to a spectrum of campus concerns ranging from the concrete, such as institutional budget and continued employment in a tough economy, to the philosophical importance of serving the future of our communities by serving today’s students in a good way. One significant result of these discussions was their “spin-off” effect between 2009 - 2011, as illustrated by figure 8 on the next page of this document, and into the present time. “R2” was so successful that it led to a fourteen percent increase in retention rates for the college by 2011 and a steady increase in FYE for three fiscal years. The increased discussion of retention and recruitment fueled increased attention on student success more generally, and coupled with general education assessment data and indirect measurements from CCSSE and other survey sources, the college created a variety of projects aimed at improving student success. Thus, between 2008 to the present, the college has done the following based on those initial actions regarding retention and student success: • Completed a two-phase review of FDLTCC’s recruitment and enrollment management strategy with Noel Levitz, which, in turn, led to improvements in publications, promotions, and other recruiting strategies (see FDL ROA RPTER in the Teaching and Learning folder in the electronic resource room). • Developed the Nandagikendan (Seek to Learn) Academy for Entering College students, the initial success of which led to the creation of the Nandagikendan Academy for Returning College students—a week-long focus on preparing students to transfer to a university. • Developed the Nandagikendan Summer Academy for High School students, focused on giving American Indian high school students a week-long, on-campus introduction to college. • Revised general orientation to make it more hands-on, based on the success of the Nandagikendan academies. • Made attendance at the college’s 0 – 40 program mandatory for those students who were placed in the program through the college’s Satisfactory Academic Progress (SAP) process. • Hired an eLearning Specialist, based on poor results on the general education assessment related to information and technology literacy and coupled with the good results of hands-on learning in the Nandagikendan academies. • Hired an additional faculty counselor to increase our direct human connection to students at risk of not completing, a position which has since become a central part of the college’s Behavioral Assessment Team and campus safety efforts. 122 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT Figure 9. Retention and Student Success: The Cycle of an Idea, an Action, Data Collection, Evaluation, and Actions Based on Evaluation 2008 - 2009 2009 - 2010 2010 - 2011 Fed FDLTCC Presidential Work Plan, FDLTCC Assessment Plan, FDLTCC Academic Plan, MnSCU Strategic Directions, and FDLTCC Strategic Plan categories of building financial stability, supporting service capacity, and delivering responsive education. 11. Evaluate, discuss, and report alert & retention data. Implement opportunities focused on student success. Gates Foundation meetings, SENSE, Nandagikendan Summer Program, paired courses, student success courses, on campus technology training The improvement to the early academic alert process began as a lone project in 2008 7. Collect alert and R2 data 10. Collect alert and monitor R2 data. Create opportunities focused on student success 3. Establish new academic alert processes 6. Make revisions to 2. Evaluate and discuss 4. Collect alert data academic alert processes; data 2 add recruiting = R 1. Collect baseline retention data 5. Evaluate, discuss, and report results 9. Make revisions to alert & cont. R2; Increase focus on student preparedness 12. A new cycle based on evaluation of results. . . 123 8. Evaluate, discuss, and report (14% increase in retention) 12. Expanded Nandagikendan Summer Program continuing with paired courses, student success courses piloting this fall, hiring in process for on campus technology continuing to monitor retention and alerts. CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT • Using D2L and Google Apps, built a home-grown electronic early academic alert system based on the successful modifications to the alert process overall in 2008; this eliminated the need for the college to purchase an industrial early alert system and saved the college between $50,000 $80,000. The system is now not only used by faculty but also by the financial aid office as part of the college’s default management plan. In addition, the early alert system served as a useful template for improving the college’s incident reporting process, including monitoring behavioral concerns in classrooms. • Incorporated retention specialist duties into student services and adopted a stronger intrusive approach to those on academic alerts by calling students directly to discuss concerns. • Developed a stronger emphasis on financial literacy and now provide training on-campus and during orientation and, more generally, provide training in financial literacy and preparation for college with students and their parents in high schools. • Developed a successful program for Young Student Parents (YSP). • Based on positive retention/graduation data (see core component 1A) in the college’s Weekend College learning community, developed DegreeMe, a day school learning community designed for students who can benefit from a Monday through Thursday, 9:00 – 2:00, schedule that makes work and childcare easier to schedule and who can benefit from developmental skills building directly tied into regular college curriculum. • Developed College Connect, a small collaboration between FDLTCC, Fond du Lac Ojibwe School, and South Ridge High School focused on giving at-risk high school students an introduction to college through the course College Success; upon successful completion, the students may continue with ENGL 1101 College Composition and college-level math. The goal is to put at-risk students 1) on a path toward college, 2) foster initial success in a college class, and 3) advance them successfully through two discipline areas that are critical to their future chances of completing a college degree. 124 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT As a result of these efforts, FDLTCC’s student success rates have increased or remained steady, with improving results for “students of color,” as figure 10 indicates. (The dip in 2011 reflects the closing of Figure 10. Students of Color Persistence 80 Percentage 70 60 50 40 30 20 10 0 2006 2007 2008 2009 2010 2011 2012 Academic Year MnSCU FDLTCC FDLTCC’s outreach site on the Red Lake reservation, which shows as a lack of retaining almost 100 students. Although not recorded in these figures, almost all of the students transferred to Leech Lake Tribal College, with whom FDLTCC partnered to form a teach-out plan that enabled the students’ credits to transfer successfully.) In a culturally rich setting, the college’s white students also are persisting, as figure 10 indicates. Figure 11. Success Rates for White Students 78 76 Percentage 74 72 70 68 66 64 62 60 2006 2007 2008 2009 Year MnSCU FDLTCC 125 2010 2011 2012 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT In the MnSCU system’s latest impact statement related to system finance discussions with the Minnesota legislature, FDLTCC’s achievement gap is noted as six percent, among the lowest in the state of Minnesota. Preliminary persistence results for 2013 indicate a success rate among the college’s African American students at ninety-three percent, American Indian students at fifty-seven percent, and white students at just under eighty-nine percent. The college’s student success rates form a part of the MnSCU’s strategic performance metrics and are available on the system’s public accountability dashboard. All retention and related success measures in the MnSCU system lag behind the current year by at least two years, which is a problem beyond the college’s control. Nandagikendan (Seek to Learn) Academies (see NandagikendanER in the Teaching and Learning folder of the electronic resource room for examples of week-long schedules and survey results) The college’s Nandagikendan (Seek to Learn) academies began in 2010 as part of the college’s focus on improving student success, particularly of its first-year students, many of whom are underprepared for college. Grant funds from the American Indian College Fund’s Woksape Oyate project, and following 2010, Title III grant funds, have enabled the college to support and expand the academies. The pilot project was successful, with aspects of the hands-on, experiential learning method were incorporated into the college’s general orientation program; in addition, in 2011, the college added a two-day program focused on transfer for returning participants that has since become a week-long focus on transfer. Also in 2011, the college began its first week-long summer academy for American Indian high school students. For logistical reasons, the week -long Nandagikendan Academy for Entering College Students has primarily served the college’s student-athletes, particularly the Thunder football team. These students mandatorily come to campus during the second week of August. Since 2012, the college has implemented a second academy for entering students who will be living in the dorms. This has been equally successful; however, the college is unable to make it mandatory, and thus, “scaling up” has been a challenge. The three dimensions of the Nandagikendan Academy for Entering College Students are: The Basic Tools of College Life, Relationship Building/Intercultural Communication, and Academic Success, and the outcomes of which are: Basic Tools of College Life Through the Introduction to College dimension of the week’s activities, the cohort will: 1. be able to access and use student e-mail accounts; 2. be able to access and use D2L online course software; 3. be able to access and use their student accounts; and 4. have student ID’s. Intercultural Communication/Relationship Building At week’s end, students will: 1. identify three connections they have made with three other students and three connections with faculty or staff; and 2. create and publicly perform a play or other performance-based activity that captures what they have 126 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT learned or are experiencing at the college or in the community. Academic Success 1. Ninety percent of the cohort will be retained through the drop/add period. 2. Eighty percent of the cohort will be retained through spring. Throughout the week, students are introduced to classroom basics, such as explanations of and expectations regarding syllabi, attendance, and classroom behavior. They are introduced to college-level writing, math, and science, as well as the Desire2Learn learning management software. The students send an e-mail from their student e-mail accounts, print a class schedule from their student accounts, and receive their student IDs. They take campus and community tours and are shown the resources available for tutoring and other forms of assistance. Each day, the cohort meets in the afternoon to work on with the fine arts, be it creating a play, dance, song, chant, or skits; the group decides what they want to do and then work toward their final public performance. At the end of the week, the students complete a survey that contains a simple checklist followed by questions that require written answers. The Nandagikendan Academy for Returning Students focuses on student transfer to a university. The students explore the universities they are considering, develop a transfer plan, and attend presentations made by university faculty in the areas of science, math, and English. In the afternoons, they join their entering student peers, as mentors and participants, to take part in performance piece of the academy for entering students. The colleges academies for entering and returning college students have consistently met their basic goals: Retention through the drop/add period has been over ninety-percent, and fall to spring retention has exceeded eighty percent. Fall to fall retention of student athletes has risen from nine percent before 2010 to fifty percent, which mirrors that of the general student population. Intercultural communication and relationship building since the inception of the academies has reduced student behavioral issues. The twoyear graduation rate of Nandagikendan participants has exceeded, overall, thirty percent, and focusing only on those students who have stayed at FDLTCC, the rate has exceeded sixty-five percent (see Nandagikendan 2013ER in the Presentation folder under Teaching and Learning in the electronic resource room). Since 2010, the Thunder football team has had eighteen students receive MCAC conference academic honors and one receive the honor of Academic All American. At least thirty football players have transferred to universities from FDLTCC, and one, Kevin Eugene, received the Walter Payton Achievement Award while at Mississippi Valley State University in 2013 (see <http://espnevents.com/meac-swac/walter-payton-achievement-award-past-winners/>. The Nandagikendan Summer Academy for High School Students prioritizes giving American Indian high school students a taste of college while still in high school, with the goal of increasing high school retention and completion of American Indian students. During their week-long on-campus stay at FDLTCC, the students are introduced to college-level math, science, and English, attend presentations made by American Indian adults who have completed their educations and are now professionals, and participate in culturally-based activities. Following their week at FDLTCC, the program holds nine activities, one each month of the school year, to keep the students in touch with college; these activities are focused on building a sense that attending college can be a realistic goal for them. In 2013 – 2014, 168 127 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT students participated in the following activities: • • • • • • • • Visited University of St. Cloud Campus October (20 students attended) Visited University of Minnesota Minneapolis Campus NOVEMBER (28 students attended) Visited University of Minnesota Duluth Campus DECEMBER (30 students attended) Visited University of Morris Campus January (25 students attended) Attended Winona Laduke presentation at FDLTCC FEBRUARY (8 students attended) Native Sky Watchers presentation at the FDL Ojibwe School MARCH (26 students attended) Indigenous Health & Wellness Conference at University of Madison APRIL (18 students attended) Visited Sinte Gleska University in South Dakota, Pipestone Minnesota Museum and quarry & Mankato Memorial MAY (13 students attended) At the end of the high school year in 2014, ten students at the Ojibwe School on the Fond du Lac reservation, nine of whom had been participants of the Nandagikendan Summer High School Academy or its events. All ten plan to attend college in the fall. One student from FDL graduated with an AA from FDLTCC and a high school diploma. That student began attending the University of Morris in fall 2014. One senior at the Ojibwe School dropped out but has committed to return in the fall. In the Cloquet district there were twenty Native American seniors. Of those, six attended Nandagikendan High School Academy or its events, and all were planning to attend college. One Cloquet student from the very first year of Nandagikendan High School Summer Academy graduated with an AA and a high school diploma and was heading to the University of Minnesota--Morris, one student was going to Lake Superior College, one student was going to Hamline University, one student was going to the University of Minnesota--Duluth, and two were attending FDLTCC. 0 - 40 Program The 0 to 40 program was established in 2008 as what is now called an “intrusive advising” option for “last-chance” students who might not be admitted elsewhere. The program forms part of the college’s Satisfactory Academic Progress process, as noted in the Compliance section, in which students who have a 0.0 GPA, or who are in the vicinity of it, participate in a mandatory two-hour, two times per week meeting during which they receive a variety of programming, including tutoring, strengths testing, TABE testing, career counseling, time-management instruction, financial literacy instruction, and time for studying. The program typically serves fifteen to twenty students per semester. The experience does change students’ academic success. The average change in GPA increases approximately one grade point, and on several occasions across the years, students have gone from a 0.0 GPA at the beginning of the semester to a 4.0 As noted in Table X below, the college examines a variety of data related to the students each semester, a mix of academic success and Title IV-related data. These data include rate of credits completed (ROC) and cumulative GPA beginning the program and cumulative GPA completing the program. Also noted are the students’ attendance behaviors; attributes such as first generation, Pell eligibility and ethnicity; and financial aid disbursement dates. 128 Cumulative ROC End Previous Semester ROC 20143 ROC Race 1st Gen 2.53 2.75 2.44 3.00 3.00 74.5% 34.0% 9.0% 50.5% 58.0% 100.0% 47.4% 32.0% 52.0% 100.0% 37.5% 9.0% 0.0% 50.0% 46.0% 100.0% 100.0% 75.0% 66.6% 100.0% 1 3 6 3 6 Yes Yes No Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes 13 12 12 12 10 Student 6 Student 7 1.43 1.76 1.59 3.00 0.00 1.00 3.00 3.00 74.5% 69.5% 73.0% 89.2% 0.0% 25.0% 66.6% 75.0% 3 3 Yes No Yes No Yes Yes 9 12 Student 8 1.41 1.22 0.42 0.75 47.0% 46.0% 23.0% 37.5% 6 Yes Yes No 8 Student 9 Student 10 2.14 0.07 2.36 0.97 0.00 0.00 2.36 3.30 58.0% 69.7% 85.7% 28.6% 0.0% 0.0% 78.6% 100.0% 3 3 Yes Yes Yes Yes Yes Yes 14 13 Student Student Student Student Student Student 0.00 1.07 1.43 1.44 1.85 1.75 3.42 4.00 1.48 2.50 2.10 2.07 0.00 0.00 2.37 0.00 0.84 1.33 3.42 4.00 1.40 2.50 3.18 3.27 75.8% 51.3% 65.8% 40.0% 69.6% 75.0% 80.5% 100.0% 64.7% 66.6% 74.0% 79.7% 0.0% 0.0% 100.0% 0.0% 53.8% 100.0% 100.0% 100.0% 100.0% 78.9% 100.0% 100.0% 6 3 6 3 6 3 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No Yes Yes Yes No Yes Yes 7 17 10 12 11 11 1.38 2.34 0.72 2.74 57.6% 70.0% 27.8% 7 44% 11 12 13 14 15 16 Averages 86.1% Color Differences Cum GPA 0.96 Sem GPA 2.02 Cum ROC 12.3% Sem ROC 58.4% 129 1st Gen 14 88% Pell 12 75% Retained Average Credits 14 88% 11.4 to end to end to end to end/libr to end/libr/cl to end/late start to end/libr to end/sporadic to end/libr/tutor to end to end sporadic to end libr/cl 12/2/13 11/20/13 10/23 sporadic to end Financial aid release date Cumulative ROC Beg 0.93 3.00 0.00 0.50 1.15 Last date of attendance 0-40 20143 GPA 2.53 2.81 2.44 1.98 3.00 20143 Credits Taken Previous Semester GPA 1.74 2.85 0.00 1.58 1.53 Retained to 20145 Cumulative GPA END 1 2 3 4 5 ID Student Student Student Student Student Pell Cumulative GPA BEG TABLE 18. EXAMPLE OF 0 – 40 DATA COLLECTION, FALL 2014 12/2/13 10/1/13 10/3/13 9/25/13 10/22/13 10/22/13 1/2/14 12/2/13 10/22/13 10/1/13 10/22/13 10/1/13 1/2/14 11/20/13 10/14/13 1/2/14 CRITERION 4 TEACHING AND LEARNING: EVALUATION AND IMPROVEMENT FDLTCC demonstrates responsibility for the quality of its educational programs through processes of evaluation in its teaching and learning environment. The faculty have developed a line of consistent work since 2009 that indicates the assessment of the college’s general education curriculum and efforts to improve and refine both the curriculum and how the effectiveness of the curriculum is measured. The institution has invested in that line of work through its decision making processes, making significant purchases and hires that advance the faculty’s efforts and also advance the institution’s capacity to serve its student body and, additionally, its communities and other stakeholders. The college’s emphasis on student success is demonstrated by its efforts since 2009 to improve retention through unique and focused programming, efforts that reach its immediate student body and also the young people who will form the college’s future student population. 130 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Criterion Five. Resources, Planning, and Institutional Effectiveness The institution’s resources, structures, and processes are sufficient to fulfill its mission, improve the quality of its educational offerings, and respond to future challenges and opportunities. The institution plans for the future. 5.A. THE INSTITUTION’S RESOURCE BASE SUPPORTS ITS CURRENT EDUCATIONAL PROGRAMS AND ITS PLANS FOR MAINTAINING AND STRENGTHENING THEIR QUALITY IN THE FUTURE. Subcomponent 1: The institution has the fiscal and human resources and physical and technological infrastructure sufficient to support its operations wherever and however programs are delivered. Subcomponent 2: The institution’s resource allocation process ensures that its educational purposes are not adversely affected by elective resource allocations to other areas or disbursement of revenue to a superordinate entity. Subcomponent 3: The goals incorporated into mission statements or elaborations of mission statements are realistic in light of the institution’s organization, resources, and opportunities. Subcomponent 4: The institution’s staff in all areas are appropriately qualified and trained. Subcomponent 5: The institution has a well-developed process in place for budgeting and for monitoring expense. Fiscal Resources State appropriations, tuition revenue, and grant revenue are the main sources of revenue for Fond du Lac Tribal and Community College (FDLTCC). The MnSCU (MnSCU) System receives funding from the Minnesota state legislature and then in turn allocates it to colleges and universities within the system. The allocation is based on a complex formula that includes FYE, square footage, instructional costs and several other factors. Due to declining state support, FDLTCC relies increasingly on tuition. In 2013, the MnSCU Chancellor mandated a freeze on tuition to address the access and affordability issue, as well as to place the System’s institutions in a stronger competitive position among other higher education institutions in Minnesota. Since FY13, and continuing at least through FY15, the base tuition rate is $158.90. The following fees are charged per credit to the students: • State Student Association Fee $ .31 • Technology Fee $8.00 • Parking (excludes on-line courses) $1.00 • Student Life Fee $7.00 As a result, the regular tuition and fee cost per credit is $175.21. FDLTCC has approval to charge a differential tuition rate for some program classes in order to accommodate higher costs, which was discussed in the Compliance section of this report. Examples of courses charged the higher rate include: 131 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS nursing lab and clinical classes, law enforcement skills classes, and science lab classes. A schedule of courses that carry a differential tuition rate is available to students in hard copy form and online at <http://fdltcc.edu/wp-lib/wp-content/uploads/2014/09/Tuition-Rate-Sheet-2014-2015.pdf>. MnSCU’s Finance Division will collect and analyze data from member colleges. One piece of data reviewed is the Composite Financial Index (CFI). The CFI is the sum of four component ratios: Primary Reserve Ratio, Return on Net Assets Ratio, Viability ratio and Operating Margin and forms a methodology for creating one overall measurement of the College’s financial health. It also aids in assessing future financial viability for the college. Table 19 shows FDLTCC’s CFI for the past seven years; FDLTCC has been in a good range for the past four years: Table 19: FDLTCC’s CFI, 2007 - 2014 Ratio 2007 2008 2009 2010 2011 2012 2013 2014 Primary Reserve 0.05 0.06 0.21 0.35 0.68 0.96 1.06 1.07 Return on Net Assets 0.17 2.00 1.73 0.26 0.82 0.37 0.17 -.08 Viability 0.08 0.05 0.14 0.28 0.62 0.96 1.23 1.44 Operating Margin -.10 -0.10 0.53 0.05 0.70 0.47 .13 -.18 CFI 0.20 2.01 2.61 0.93 2.82 2.76 2.59 2.25 Through its budgeting process, the college has established the Board required reserve and has built a healthy fund balance. MnSCU Board Policy 5.10.1 mandates a minimum reserve of five percent as indicated in Part 4 Level of Reserves: “Any college or university with a general fund reserve below five (5) percent shall report to the Vice Chancellor-Chief Financial Officer information on current fiscal conditions with a detailed plan to achieve a minimum level.” The chart below demonstrates the college has been budget conscious and committed to building the reserve over the past several years. This information can also be found at the following MnSCU site: <http://www.hr.mnscu.edu/data_ management/Institution%20Profiles/index.html>. Table 20: FDLTCC’s Reserve Funds, 2008 - 2014 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014 0.00% 1.70% 5.50% 7.00% 7.20% 7.00% 7.00% Additional Accountability Measures: • MnSCU requires all institutions to meet annually for a “Trends and Highlights” conversation with representatives from the system office’s Finance Division. Key administrators and staff from four or five colleges meet with MnSCU staff. Reports from each site include analysis of the previous year’s financial activity and future projections. Enrollment, curriculum and programming and financial 132 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS viability are also reviewed. • MnSCU’s management reports allow system-wide comparison among all institutions. Financial information on these reports include: Projected Fund Balance, Current Funds Revenue and Expenditures, and Enrollment. The reports can be found at <www.mnscu.edu/reportanddataservices /management reports/finreports.php>. This data can only be accessed from a MnSCU location; however, FDLTCC will gladly provide access for the evaluators during the site visit. • MnSCU’s Internal Audit department reports directly to the MnSCU Board of Trustees and conducts periodic audits and reviews of various topics throughout the year. Results are issued and follow-up by the college, if necessary, will occur. Institutional auditing was discussed in the Compliance section of this report. • A quarterly reporting structure is in place so MnSCU’s Finance Division can monitor activities at FDLTCC through the CFO Compliance Certification. The certification ensures the System that the college is in compliance with MnSCU procedures involving financial health. The school’s Chief Financial Officer completes the form to certify that: • No bank overdrafts occurred during the preceding quarter • A SWIFT (State system) to ISRS (MnSCU system) reconciliation has occurred; and • Timely and complete local bank reconciliations are completed each month of the quarter. A certification form is sent to a special email address within the system office (<financialhealth@so.mnscu.edu>) for monitoring. • FDLTCC has outlined its budget process (see figure 1 below), and it is known campus-wide as the Budget Wheel. It delineates the duties related to budgeting and the approximate time frame the duties should be completed. One of the requirements is that a quarterly expenditure vs. budget report be issued to the campus community. This encourages the college to monitor revenue and expenses and allows time for changes to be made to the budget in case of enrollment fluctuations. Because FDLTCC is a smaller campus in MnSCU, enrollment has a significant impact on the revenue stream, and it is best to plan and make adjustments throughout the year rather than waiting. 133 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Figure 1 134 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Human Resources FDLTCC, like many institutions across the country, continues to face declining State support and, thus, needs to rely increasingly on tuition as a main revenue source. Given this environment, however, FDLTCC’s budget planning process has yielded sufficient funds to support faculty and staff in a manner consistent with mission of the college. Personnel levels fluctuate over the course of the school year, primarily in the credit and non-credit instructional areas, due to enrollment fluctuations. Other staffing remains at a relatively steady level. Table 21: FDLTCC Employees by FTE FY2008 FY2009 FY2010 FY2011 FY2012 Total FTE 106.9 101.3 105.5 107.7 108.4 Instructional Faculty 64.5 60.6 64.0 63.8 63.1 Service and Support 16.6 17.0 18.1 18.8 18.4 Professionals 20.1 17.3 16.7 15.1 16.3 Managers and Supervisors 1.7 3.3 3.6 4.1 5.0 Administrators 4.0 3.2 3.1 6.0 5.6 FDLTCC’s Institution Profiles, 2009 – 2012 (see Institutional ProfilesER folder in the electronic resource room) Physical Infrastructure FDLTCC’s facilities are all within twenty-five years of age and are in good condition. The total square footage of the main campus, dormitories, and the three houses is 186,442 square feet. The most recent construction project, completing the college’s FDLTCC’s original master facilities plan, added the Lester J. Briggs Cultural Center and the library expansion (2009). Higher Education Asset Preservation and Repair (HEAPR) funds have been utilized to update mechanical equipment and for roof replacement. The two most recent HEAPR projects (2014) were the main campus boiler replacement project and the chiller replacement. HEAPR funds are approved through legislative action and awarded to the MnSCU system. Potential campus projects are prioritized and sent to MnSCU’s facilities division for approval and funding. The granting of these funds helps tremendously in keeping campus facilities up-to-date and safe. In the case of energy upgrades, there is also potential for energy savings. Although all buildings are in good condition, there is sometimes inadequate space available for programs and events. The college completed a new Master Facilities Plan in 2014. The initial planning meetings were campus-wide and included key community stakeholders. Wishes and needs were then narrowed, and a group of campus administrators, staff, and faculty met with TDKA, an engineering, architectural, and planning firm, closely familiar with the college’s original design, to finalize the document. A pre-design was submitted to MnSCU’s Facilities Division and will ultimately be presented to the MnSCU Board of 135 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Trustees for approval. The overall goal of the plan is to extend the East wing of the college’s unique Thunderbird design for more classrooms, particularly in the area of STEM coursework, and remodeling parts of the campus for additional Student Services office space. The plan, titled “Wiidookodaadiwin” (The Place Where We Mutually Help Each Other), will be evaluated and scored in January 2015 (see FDLTCC 100% PredesignER and the college’s Master Facility Plan under Facility Planning in the Planning folder of the electronic resource room). MnSCU, as part of its Strategic Framework Metrics, assesses each institution’s facilities status through a measurement called the “Facilities Condition Index” (FCI). This number reports the dollar amount of deferred maintenance as a proportion of facility replacement value and is reported on their public accountability dashboard at <http://www.mnscu.edu/board/accountability/>. The closer the FCI is to 0 percent, the better the facilities condition. Although FDLTCC’s index is near 0, it would be in the college’s best interest to address any impending facilities issues to avoid any serious problems in the future. FDLTCC’s FCI since 2008 is shown below: Table 22: Steward Financial and Physical Resources: Facilities, 2007 - 2011* Facilities Condition Index FY 2007 FY 2008 FY 2009 FY 2010 FY 2011 0.00 0.05 0.04 0.04 0.01 Change FY 2007 to 2011 0.01 FDLTCC’s Institutional Profile, 2012 (see Institutional ProfilesER folder in electronic resource room) A current list of projects in the deferred maintenance backlog are: 1) replace daycare heating/cooling system, 2) carpet replacement for the main building, 3) air handler upgrade in the 1992 penthouses, and 4) the student housing boiler replacement. The plans are to seek HEAPR dollars to fund these projects. The college is also investigating what projects may be funded through the special initiative dollars the system office has available. Projects that align with the Chancellor’s Strategic Framework goals, for example those that result in increased enrollment, are closely aligned with workforce development, or leverages initiative funds with matching funds form a third party, would receive consideration for funding. It is important that the college continue to monitor conditions of its facilities and plan for future investments in repair and/or upgrade. Technological Infrastructure: FDLTCC’s Information Technology (IT) department maintains all technology on campus (see Technology Master PlanER in the Planning folder in the electronic resource room). The main software programs used are prescribed by MnSCU and are used by all other colleges within the system. This ensures uniform and consistent system-wide reporting and analysis. On-campus policies and procedures follow MnSCU Board policies 5.23 Security and Privacy of Information Resources (see MnSCU Board PoliciesER folder in the electronic resource room). Instructional support, financial, and human resources data is collected and stored primarily using the applications listed below: • ISRS: Integrated Statewide Records System. This is an online information system used by all 136 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS MnSCU institutions for student records, human resources, and financial information. • Accounting on the Web: MnSCU Web Accounting is operated by MnSCU and allows for various accounting transactions and reports. • SWIFT: This is a statewide system that integrates the State’s accounting and procurement functions into a single user interface. • SCUPPS: State Colleges and Universities personnel/Payroll System is the information system used to record specific personnel and payroll information and to process Human Resources and payroll transactions. • SEMA4: The Statewide Employee Management System through which the State’s payroll, human resources, and benefits system is handled. • Desire2Learn (D2L): The online learning management system used throughout the MnSCU system is provided by MnSCU but administered and supported locally by IT staff. • DARS: Degree Audit Reporting System assists students in determining the requirements for degree/certificate/diploma completion. • EMS: The system is hosted by the System Office, supported by FDLTCC campus IT personnel, and used to manage the scheduling of rooms and vehicles for the campus. FDLTCC’s IT department collaborates with other colleges on some hosted services as well: • Higher One: The campus’ financial aid disbursements are processed through a third party: Higher One. Minneapolis Community and Technical College hosts and administers the database for FDLTCC. • Document Imaging - Most of the campus’ critical documents from the records area are digitized and stored in electronic format. FDLTCC works with Minnesota State Mankato, who hosts this service for the college and stores and performs backups on all documents created at FDLTCC. Other departments hope to utilize the imaging system in the future. Human Resources is currently starting to image their records. The campus IT staff maintains access to these server-based systems for employees and students. They also maintain email accounts for students, faculty, and staff that are hosted by Google. Acceptable use of email and computer resources is governed by MnSCU Board policies 5.22 and 5.22.1; the college’s email policy can be found at <http://fdltcc.edu/about-us/policies-reports/academic-campus-policies/emailaccount-policy/>. The IT department maintains a gigabit fiber backbone throughout the campus as well as high-speed data connections to desktops. The department also is responsible for a Voice over IP phone system that operates over these data lines. All classrooms are equipped with high-definition video and audio, as well as computers, Apple TVs, Air Media devices, document cameras, and projection systems. The budget process at FDLTCC revolves around student learning. The budget request forms sent to staff/faculty ask that budget requests be prioritized and that an explanation of how student learning would 137 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS be affected if the request was not funded be recorded on the form. Budget planning is three years out and efforts are made to prioritize in instructional areas. Budget impacts are discussed throughout the various planning processes across campus. The budget committee is informed of budget issues at the regular meetings and input is sought for revenue increasing and expenditure decreasing suggestions. For agenda and minutes of budget committee meetings, see the Meeting MinutesER folder in the electronic resource room. The college will also seek specific grant opportunities that could provide funds for purposes related to FDLTCC’s mission. The planned budgeting process, as outlined in the Budget Wheel in figure 1, keeps the college on track and avoids arbitrary decision-making on spending. The current Funds Expenditure Summary for FY14 report is shown below and indicates the college’s resource allocations. The expenditures for education purposes—a combination of the Instructional and Academic Support categories—exceed those in other areas. This is also reflected in the actual expenditure per FYE column. In those two categories (Instruction and Academic Support), the total spent per FYE was $4,808 which is more than sixty-two percent of the total. This demonstrates that FDLTCC’s expenditures are focused to support the student learning process. Category Instruction Table 23: FDLTCC’s Resource Allocation, FY14 % of % of Current YTD YTD Budget Budget Actual Actual 47.30% 4,641,465 4,352,085 45.50% Actual $$ per FYE $3,478 Institutional Support 17.30% 1,698,295 1,507,679 15.80% $1,205 Academic Support 13.00% 1,277,420 1,664,231 17.40% $1,330 Student Services 10.80% 1,057,271 935,759 9.80% $748 Physical Plant 10.40% 1,020,507 1,104,457 11.50% $883 Research 0.60% 62,200 45,699 0.50% $37 Scholarships/FA 0.50% 47,117 41,445 0.40% $33 Supporting the Mission: Finances and Personnel The mission of Fond du Lac Tribal and Community College is to provide higher education opportunities for its communities in a welcoming, culturally diverse environment. To achieve this mission, the college will: • Promote scholarship and academic excellence through transfer and career education, and provide access to higher education by offering developmental education. • Respectfully promote the language, culture and history of the Anishinaabeg. • Provide programs which will celebrate the cultural diversity of our community and promote global understanding. • Promote a sense of personal respect and wellness. • Provide technological opportunities and experiences, preparing students for the future. 138 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS • Provide programs and baccalaureate degrees that fulfill our commitment to American Indian communities, our land grant status, and the union of cultures. In order to better meet this mission since 2009, the college worked hard first to build up resources to meet the MnSCU Board -required reserve level and create a healthy fund balance available for emergencies, as noted earlier in this section. As discussed throughout this document, FDLTCC invests significantly in its instruction and academic support areas. The college provides a variety of programming focused on learning, teaching, and community engagement, and it has also leveraged its Land Grant status and been successful in receiving grant awards to further support the college’s mission. These funds have been used in particular to promote the college’s partnership with the Fond du Lac Reservation and to support efforts to improve student success through programs for college and high school students, such as the Nandagikendan (“Seek to Learn”) academies, Native Skywatchers, the FDLTCC Rocket Club, NASA/EMARE programming, and the Student Ambassadors program (see core component 3E). The college has also used grant funds to invest in technology that can be used in classrooms and in the community for training sessions; in addition, the college has used such funds to update the IT infrastructure throughout the college. The college has also focused its resources on the continued development and improvement of the institution, particularly in its attention to a variety of planning activities and accreditation-related work. For the past five years, the college has sent faculty teams, in addition to administration, to the annual meeting of the Higher Learning Commission. It has made significant investments in better organizing its assessment process by purchasing appropriate technology and adjusting faculty assignments to focus on developing a sound and efficient process; and the college has invested in professional accreditationrelated training by experienced and reliable consultants for the campus community. In addition, the college has focused financial resources on private accreditation projects in its Nursing, Business, and American Indian Studies programs, as noted previously in this document. The initiatives mentioned above, as well as those discussed in other portions of this document, demonstrate the college’s ability to realistically support its mission and goals. The college’s staff, faculty, and administration are the force that bring the mission and goals to life on a daily basis. Hiring represents a significant investment not only in terms of finances but in the future development of the college. At the time of a job vacancy on campus, the position description is reviewed to ensure all duties are adequately included in the job description. At the same time, the minimum qualifications for the position are also reviewed. Many of the qualifications are prescribed by the job classification as established by the collective bargaining process and as accepted by the State of Minnesota. FDLTCC has four bargaining units on campus: American Federation of State, County, and Municipal Employees (AFSCME), Minnesota Association of Professional Employees (MAPE), Middle Management Association (MMA), and Minnesota State Colleges Faculty (MSCF) (see Union AgreementsER folder in the electronic resource room for copies of each agreement). The qualifications may include educational credentials, work experience, licenses or certifications, and skills and knowledge in particular areas. 139 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS The president appoints a search committee chairperson who then organizes a group for the interview process. The committee is put together keeping in mind gender and racial equity and representation from the collective bargaining units on campus. The Chief Human Resources Officer (CHRO) monitors the activity of the committee. After the position description is finalized on campus, it is sent to MnSCU’s Human Resource Division for review. The campus can request a certain job classification, and that request may or may not be approved, based on the guidelines or specifications established by the Minnesota Department of Employee Relations (DOER). Minimum credentials for faculty members are established and monitored at the MnSCU system office. Minimum qualifications for all credentialed categories are accessible on the MnSCU web site at <http://www.cfc.mnscu.edu/fields/Code/credentials.php?action=list> and fall under MnSCU Board Policy 3.32 and 3.32.1 (see MnSCU Board PoliciesER folder in the electronic resource room). All job applicants apply online through the Neo.gov system. The CHRO facilitates the hiring process. This ensures that all applicable State and Federal laws and local and system policies are followed. The committee reviews all applicants and decides which candidates to call in for an initial interview based on the minimum qualifications and other pertinent skills as listed on the position description. The committee forwards finalists’ names to FDLTCC’s president who interviews the final candidate(s). The president may seek advice from the search committee before the final decision on the hire is made. The candidates’ understanding of the college’s mission and uniqueness is of central importance throughout the hiring process. When the employee is hired and begins the job, there is an initial meeting with the CHRO to complete new-employee paperwork. FDLTCC supervisors receive supervisory and leadership training through the MnSCU system office, and the new employee’s supervisor provides orientation and trains the individual in specific job duties and tasks. All new employees hired in supervisory positions attend the required MnSCU training sessions. All staff and faculty are encouraged by the president and their supervisors to take advantage of workshops, conferences and other professional development activities. Professional development funds are provided through contract-mandated faculty development funds, the college’s general fund, and currently, through Title III grant opportunities. Performance reviews are conducted by supervisors and are kept on file by the CHRO. Employees are evaluated according to the structures mandated by the individual collective bargaining units on campus. The president is evaluated annually by the Chancellor of the MnSCU system (see Presidents Work Plan 2012 2014ER under Planning in the electronic resource room). Any disciplinary actions taken against an employee are governed by processes stipulated in the employee’s collective bargaining unit. The MnSCU system office HR office provides support services for supervisors in the system, including an easy-access “supervisor’s toolkit” that includes forms and advice regarding performance evaluations, disciplinary actions, and professional development planning with employees (see <http://www.hr.mnscu.edu/ talent_management/Supv_Toolkit/Supervisory%20Toolkit.html>). 140 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Monitoring the Budget As noted earlier in this section, since 2009, FDLTCC has practiced a broad-based, participatory budget process and has been operating according to the budget wheel previously illustrated. The process is clearly defined, and the tasks are listed in the approximate time frame they must be completed. The Chief Financial Officer is in charge of overseeing this process. The MnSCU Finance Division also monitors the overall budgeting process and sets deadlines for each campus to provide information for presentation to and approval from the MnSCU Board of Trustees. On a smaller campus such as FDLTCC, fluctuations in enrollment can have a significant impact on the budget. For that reason, the budget is monitored throughout the year so any necessary adjustments can be made. Quarterly expenditure vs. budget reports are prepared and sent out to the campus community for review. This is an important piece of the budget process because it also provides monitoring by individuals other than the finance staff, increases transparency, and reduces conspiracy theories that can arise related to organizational budgeting. In FY14, enrollment was down by roughly five percent. As a result, both the revenue and expense side of the budget was reduced by approximately $100,000 in January 2014. This type of review process ensures that spending is limited and eliminates potential surprises by being proactive rather than reactive at the end of the fiscal year. FDLTCC’s budget committee plays a significant role in the budget process. The committee is made up of administrators, faculty, and staff from various bargaining units. They have become knowledgeable about the budget process and help in the overall communication process with the rest of the campus constituencies. The committee’s specific charges are: • Liaison to college community. The group members will gather information from co-workers to address at committee meetings. In addition, the members will serve as resources to the College community in answering questions that may arise. • Monitoring of budgets. The committee will work with the College’s Chief Financial Officer in the reviewing/monitoring of progress toward budgeted dollars. The monitoring will include both revenues and expenses. • Advisement to the Leadership Committee. The committee will review the budget presented by the Chief Financial Officer and provide input/recommendations to the Leadership Committee. In addition, reporting of revenue and expense progress will be presented. • Calendar creation. The committee will gather data, such as revenue projections, enrollment, and tuition rates, from the Office of the Chancellor and college pertaining to timetables of reporting. Standard items discussed at every Budget Committee meeting are: Budget update, enrollment, and grants. Other relevant topics of the time are also included on the agenda. There are currently co-chairs of the committee, and they are charged with establishing the meeting dates and the agendas. The committee meets bi-monthly on average; however, if any important information regarding the budget comes up, a meeting is called to discuss the matter. For meeting agenda, meeting minutes, and reports, see Budget Committee in the Meeting MinutesER folder. In fall 2014, FDLTCC’s budget committee received the 141 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Outstanding Service Award from the MnSCU Chancellor’s office in recognition of their work. Budget discussions are held during campus duty days, Student Services meetings, and at Shared Governance meetings. Updates on budget status, enrollment, and grants are also given at these meetings, and input is asked for regarding ways to increase revenue and cut expenses. FDLTCC’s operating budget is posted annually in the public hallway near the business office. It is a transparent, open process that has contributed to a positive impact on the college’s financial status. 5.B. THE INSTITUTION’S GOVERNANCE AND ADMINISTRATIVE STRUCTURES PROMOTE EFFECTIVE LEADERSHIP AND SUPPORT COLLABORATIVE PROCESSES THAT ENABLE THE INSTITUTION TO FULFILL ITS MISSION. Subcomponent 1: The governing board is knowledgeable about the institution; it provides oversight of the institution’s financial and academic policies and practices and meets its legal and fiduciary responsibilities. Subcomponent 2. The institution has and employs policies and procedures to engage its internal constituencies—including its governing board, administration, faculty, staff, and students—in the institution’s governance. Subcomponent 3: Administration, faculty, staff, and students are involved in setting academic requirements, policy, and process through effective structures for contribution and collaborative efforts. As noted in Criterion 1, the MnSCU system is governed by a fifteen member Board of Trustees appointed by the Governor of the State of Minnesota. The Board has policy responsibility for system planning, academic programs, fiscal management, personnel, admission requirements, tuition and fees, and rules and regulations. The Board of Trustees’ powers are outlined in Minnesota State Statute 136F.06: Powers and Duties: The board shall possess all powers necessary to govern the state colleges and universities and all related property. Those powers shall include, but are not limited to those enumerated in this section. The board shall prescribe conditions of admission, set tuition and fees, approve programs of study and requirements for completion of programs, approve the awarding of appropriate certificates, diplomas, and degrees, enter into contracts and other agreements, and adopt suitable policies for the institutions it governs. To the extent practicable in protecting statewide interests, the board shall provide autonomy to the campuses while holding them accountable for their decisions. < https://www.revisor.mn.gov/statutes/?id=136F.06> Presidents of colleges in the MnSCU system report to the MnSCU Chancellor, who reports to the MnSCU Board of Trustees who, in turn, are accountable to the Minnesota State Legislature and, ultimately, to the taxpayers of Minnesota. Though the Board of Trustees delegates the management of the institution to each college president in order to promote effective leadership and autonomy, the Board is granted all powers necessary to govern the colleges, and is knowledgeable about each college. Below are a few examples that illustrate the nature of the Board of Trustees’ involvement with each individual college: • Financial reports are sent to the System’s Office on a scheduled basis to keep the Chancellor and the Board of Trustees informed of various financial information. Examples of such reports 142 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS include: Reserves, spending, revenues, enrollment and other relevant financial information. • The system office and Board of Trustees review facility usage, cost per square foot, and other facilities related matters for each MnSCU college. All building or major improvement projects go through an exhaustive process that ultimately must result in the Board of Trustees approval before going to the Minnesota State Legislature for approval. • The Board has access to information in key areas such as student demographics, retention, graduation rates, and reviews information on a regular basis, including comparative results with other MnSCU institutions that are available to them via the system’s management reports system, as well as the public Accountability Dashboard. • The missions of individual colleges are reviewed according to schedule by the Board pursuant to policy 3.24 (discussed in Criterion 1 of this document). • College presidents are hired and approved by the Board of Trustees In addition to the more formal interactions noted above, the Board of Trustees hears from individual colleges at their meetings during presentations regarding topics and issues of special interest; for example, FDLTCC has been involved in presentations regarding the system’s American Indian student population, the college’s re-design of its developmental education courses, and discussions of the achievement gap. The college has also played a role on system-level committees that report to the Board, such as the system’s Academic Policy Council and in system-level meetings regarding 60-credit caps on AS degree programs in law enforcement and nursing programs and associated waivers (also discussed in the Compliance section of this report). Individual Board members typically travel around the system and visit campuses, and individual Board members also attend commencement ceremonies and address the graduates. The Board of Trustees, through the Chancellor, is also indirectly informed about FDLTCC via the Northeast Leadership Council (NLC), which is a collection of the four presidents from the nine two-year institutions in MnSCU’s Northeast region: FDLTCC, Lake Superior College, Pine Technical and Community College, and the colleges of the Northeast Higher Education District (Rainy River, Vermillion, Hibbing, Mesabi, and Itasca community colleges). NLC meets on a regular basis to discuss regional and system-related matters that affect the group. Through the Northeast Alliance of Chief Academic Officers, a collection of the nine CAO’s from the region’s college, the presidents are kept informed about the colleges’ academic collaborations, program development, academic initiatives, and other academic matters, particularly concerns related to system-level decisions regarding policies and budgeting. The presidents address concerns and recommendations at their regularly-scheduled, systemwide meetings with the Chancellor. Another avenue of indirect contact with the Board by FDLTCC comes via system-level administrative leaders who frequently play a role in system-wide conference calls organized by the vice chancellor of academic affairs. The calls are typically directed to chief academic and student services officers to inform and seek input about system-level matters that affect all the campuses in the system. Since 2012, the 143 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Northeast Alliance of Chief Academic Officers has also sent a representative to the monthly meetings of the Metro Alliance of Chief Academic Officers, which are attended by various system-level administrative leaders, to ensure direct input to the system office from the Northeast’s small, rural colleges. Tribal Partnership As noted in the Introduction and in Criterion 1 of this document, FDLTCC is unique in the MnSCU system given its roots and partnership with the Fond du Lac Band of Lake Superior Chippewa. In 1985, Mesabi Community College in Virginia, Minnesota, began holding classes at the Ojibwe School on the Fond du Lac Reservation in Cloquet, Minnesota. Following a feasibility study of the higher education needs of American Indians and non-American Indians of Carlton County, recommendations were made for a joint venture between the Fond du Lac Tribal Government and the Arrowhead Community College Region. In 1987, the Fond du Lac Community College Center was chartered by the Reservation Business Committee (RBC) of the Fond du Lac Band of Lake Superior Chippewa. Operating as an outreach center of Mesabi Community College, the Fond du Lac Center admitted its first students in the fall 1987. In 1994, in accordance with Minnesota State Statute 136F.16 Subdivision 1, which states that “a new state college or university shall be established only by specific legislation,” legislation was drafted that granted full college status to Fond du Lac Community College. The following year, the college received full funding from the State of Minnesota and became the nineteenth community college under the governance of MnSCU. Fond du Lac Community College was given legal authority to operate as a designated community college under Minnesota State 136F.10 At that time the Minnesota Legislature also wrote into law, Minnesota Statute 136F.12, the college’s unique mission as a two-year Tribal and Community College which was to serve lower division students in the immediate area, with a specific focus on serving American Indian students throughout the state, specifically in northern Minnesota, under the co-governance of the Fond du Lac Tribal College Board of Directors and the MnSCU Board of Trustees. The college was allowed to become separate from the Arrowhead Community College Region of MnSCU, and its name was changed to Fond du Lac Tribal and Community College (FDLTCC). In 1996, a Memorandum of Understanding (MOU) was signed by the Fond du Lac Tribal College Board of Directors and the MnSCU Board of Trustees. Since that time, in accordance with the legislative mandate and the MOU, these boards have provided broad oversight to FDLTCC within the parameters of their obligations to the State and the Tribe. Cooperation would be shared in developing accounting and reporting processes, academic and career programs, and consultation with the Tribal Board when filling senior positions. A copy of the MOU will be available in the resources room. In the years prior to 2005, while functioning as a single unit in its institutional culture, FDLTCC maintained separate records regarding the Tribal and Community College dimensions of the institution. All band-enrolled American Indian students were part of the Tribal College, which facilitated compliance with the BIA (Bureau of Indian Affairs) enrollment quotas stating that fifty percent plus one of the student enrollment must be American Indian to receive BIA funds. This approach had been acceptable 144 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS (although questioned by the BIA) in previous years. In 2005 a BIA team evaluated the campus on the basis of nine criteria used to establish an institution’s right to receive funds for American Indian students. That team found that FDLTCC met eight of the nine criteria. The evaluators found FDLTCC lacked in the percentage of American Indian students in the overall campus population and did not reach the fifty percent plus one enrollment of Indian students as required. The BIA then decided that as long as the college was accredited as a single entity, and not as two separate institutions, the American Indian student head count could not be separated from the total student population, and funding from the BIA ceased. What ensued was a lengthy discussion across several years as to what this all meant in regards to the direction FDLTCC would take in terms of the Tribal College Board of Directors, the MnSCU Board of Trustees, and the campus itself. It was concluded that all wanted to continue to serve their students through their successful single, regionally accredited institution. Discussions led also to consideration of an addendum to the existing MOU which would allow the FDLTCC partnership to continue while the Tribal Board explored setting up a new and separate tribal technical college. In 2009, the Addendum to the MOU between the Fond du Lac Tribal College Board of Directors and the MnSCU Board of Trustees was signed. This addendum takes into account that “the process for obtaining separate accreditation for a new Tribal technical college will take a number of years to complete and that while separate accreditation is pursued, it is in the best interests of the students to continue to maintain their shared accreditation of Fond du Lac Tribal and Community College by coordinating programs, functions, operations and activities and sharing resources and facilities.” It goes on to discuss the coordination of grants, accounting, financial reporting, and recordkeeping as well as budgets. In 2013, Addendum #2 of the MOU between the Tribal Board of Directors and the MnSCU Board of Trustees was approved. In terms of collaboration, it re-affirms the partnership in terms of grants, accounting, financial reporting and recordkeeping as well as budgets among other items. MnSCU will work collaboratively to support the Tribe with “tasks required to pursue separate accreditation” for a Tribal technical college while designees of the Tribal College Board, MnSCU Trustees, and the Chief Executive Officer of FDLTCC will continue to meet on a regular basis (see MOUs FDL MnSCUER in the electronic resource room). The president of FDLTCC serves as a conduit between the Tribal College Board and MnSCU. He acts as the chief administrative officer of the college and reports directly to the Chancellor of the MnSCU system, by whom he is evaluated annually on the basis of his performance related to a campus-specific work plan which is established annually with the Chancellor. Although the president oversees all aspects of the college, oversight is also delegated to an administrative team, each member of which reports to the president. The administrative team consists of: Vice President of Academic Affairs: The vice president directly oversees all instructional matters including, but not limited to, instructional personnel, the college’s transfer curricula, academic programs, 145 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS instructional support services, and academic services. Dean of Student Services: The dean oversees the student services area, including personnel in counseling, advising, admissions, records and registration, financial aid, residential life, student life, and athletics. Student complaints not related to academics are resolved under this individual’s direction. Chief Financial Officer: Supervises business services personnel and business and financial operations of the college. Staff within the departments mentioned above report to supervisors who report to their designated member of the administrative team. The administrative team and supervisors regularly meet as a group to provide updates, discuss pertinent topics and issues, and debrief situations that have recently occurred to determine how things may have been handled differently. The collaboration at these meetings routinely leads to changes in processes for different operations at the college. The president has an open-door policy with all personnel that keeps the line of communication open and helps facilitate the collaborative process at the college and helps to fulfill the college’s mission. See below for further explanation of the governance and committee structure in place at FDLTCC. Although the college president and other upper management personnel serve as primary decision-makers on campus, the college utilizes a shared governance structure through which its constituent groups give input on campus matters. The two primary ways in which the college formally engages its internal constituencies are through its formal committee structures and regular meet-and-confer guidelines mandated by the bargaining agreements with AFSCME, MAPE, MMA and MSCF. Like all campuses, the college also forms committees ad hoc to work on special projects or issues on an as-needed basis. The budget process utilizes regularly-scheduled campus-wide reporting, in which input is encouraged. 146 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS The chart below lists the standing committees within the college that are used in a consultative role to the college’s administrative team or, in some cases, are charged with making decisions within the scope of that group’s responsibility. The list does not include ad hoc committees. Committee/Group Members Purpose/Nature of Consultation or Decision Making The AASC leads the college’s curriculum development, revision, and approval process. It provides direction for the college president in all matters included in academic affairs, including academic policies, award requirements, academic standards, course and program components, program review, and the inventory of course and program offerings. Consultative group providing recommendations to the faculty and administration in the area of student learning assessment, course outcomes, assessment planning, and related professional development opportunities. The BAT reviews and monitors reports on potential campus security issues and recommends actions to the president as needed. (See BAT under FDLTCC PoliciesER in the electronic resource room) Decision-making group that establishes direction and vision through planning and evaluation of previous results. Communicates to other groups and monitors progress on special projects or initiatives. Academic Affairs and Standards Council (AASC) (MSCF contractmandated committee) 2/3 faculty, 1/3 administration and staff. The VP of Academic Affairs is a permanent member. Faculty members are selected by the faculty president; administration and staff are selected by the VP of Academic Affairs. Assessment Committee Faculty Behavioral Assessment Team (BAT) Faculty, Counselors, Dean of Student Affairs, VP of Academic Affairs, Chief Financial Officer President’s Cabinet/Leadership Team President, CFO, VP of Academic Affairs, Dean of Student Services Budget Committee CFO, VP of Academic Affairs, Dean of Student Services and representatives from MSCF, AFSCME, MMA and MAPE Consultative group created for the purpose of financial transparency, providing input to the College President regarding aspects of the budget and financial management of the college. President, VP of Academics, CFO, faculty leadership and other appointed faculty The Council makes recommendations to the college administration on areas such as: personnel, student affairs, facilities, fiscal matters, and general matters. This also is a consultative group that presents views of faculty and recommendations to College President. Shared Governance Committee (MSCF contract-mandated committee) 147 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS FDLTCC Foundation Board College president, president’s executive assistant, college staff, and community business leaders. Lends support to the financial development of the college through the influence its members. Educates the community on the value of FDLTCC and seeks financial support from outside sources for special .projects and initiatives. Alliance for Sustainable Education Environmental Institute director and various members from the college and community. An advisory group guiding the college on environmental sustainability issues and on building into the college a greater focus on environmental sustainability. Program Advisory Committees Program faculty, students, industry representatives and potential employers, and pertinent staff The advisory groups provide input to programs and recommendations on topics such as curriculum development, employment opportunities, industry trends, and other matters pertinent to the specific program. Safety Committee Physical Plant director and members from various college faculty and staff. An advisory group that provides information on topics related to campus security issues and recommendations for and implementation of improvements. Self-Study Steering Committee/ Institutional Effectiveness Committee VP of Academic Affairs, CFO, faculty, staff, and community members Student Services Group Dean of Student Services and SS personnel Anishinaabe Student Council Student Senate Tribal College Board of Directors The group provides leadership relating to the college’s self-study process and contributes to the writing of the self-study report for the HLC visit. As a result of the self-study, the group is transitioning into an Institutional Effectiveness Committee. Decision making and leadership team focused on policies and procedures in the student services area. Elected student representatives One of two student governing bodies that play a consultative role in providing input from students on decisions regarding college policies, student life activities, tuition and fees and any topic of concern from FDLTCC students Representatives are appointed by the Fond du Lac Band of Lake Superior Chippewa tribal government. Provides consultation in matters relating to partnership between FDLTCC and Tribal College. Communications center around how to provide the best education possible to Indian students, grant opportunities that will benefit both partners, and other matters relevant to the partnerships. 148 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS 5.C. THE INSTITUTION ENGAGES IN SYSTEMATIC AND INTEGRATED PLANNING. Subcomponent 1: The institution allocates its resources in alignment with its mission and priorities. Subcomponent 2: The institution links its processes for assessment of student learning, evaluation of operations, planning, and budgeting. Subcomponent 3: The planning process encompasses the institution as a whole and considers the perspectives of internal and external constituent groups. Subcomponent 4: The institution plans on the basis of a sound understanding of its current capacity. Institutional plans anticipate the possible impact of fluctuations in the institution’s sources of revenue, such as enrollment, the economy, and state support. Subcomponent 5: Institutional planning anticipates emerging factors, such as technology, demographic shifts, and globalization. As discussed above in section 5A, FDLTCC’s resource allocation is aligned with the college’s mission and prioritizes instruction and academic support. As well, the budget planning process includes specific attention to mission and short- and long-term needs. Both budget and mission are of central importance to all of the college’s major planning and review processes, and the institution utilizes a wide variety of data to inform such processes. For example, the academic program review process includes: • • • • • • alignment with the college mission, program performance measures, resources and benefits to the college, financial analysis, feedback/evaluation from industry partners, and labor market information. The college’s strategic and facilities planning incorporates student success measures, persistence/retention data and related comparative data within the college’s market area, national survey data from CCSSE and SENSE, local classroom/program assessment data, enrollment and population trends, and employment trends. These data are presented to and used by internal and external constituents to inform discussions and related decision making. The college engages in a variety of planning processes, the three most broad and primary institutional plans being budget planning, strategic planning, and facilities planning. Other significant planning activities include academic, assessment, program, campus security/emergency, and continuous operations planning. Copies of FDLTCC’s primary plans and related documents, such as handouts, presentations, and agendas, are found in the PlanningER folder in the electronic resource room. Strategic planning When the college completed its 2008-2012 strategic plan, work began anew on setting the institution’s 149 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS direction for the next three years. The 2013 – 2016 plan was put into place in spring 2013. The planning process included internal and external constituencies, including students, and the planning process engaged the following activities and unfolded across the following timeline: WHAT WHEN & HOW A) Focus the PLANNING TASK March 26 - April 20, 2012 1 Identity all existing plans and commitments 2 3 4 Clarify all MnSCU expectations for service and performance Prioritize the focus questions for planning Specify and assign the information gathering task and focus for Steps 5&6 B) Assess STRATEGIC INFORMATION Gather and assess EXTERNAL intelligence Seek input from stakeholders about current status and future needs Collect existing, relevant data Gather and assess INTERNAL intelligence Seek input from stakeholders current status and future needs Collect existing, relevant data C) Determine PRIORITY STRATEGIES Compile a working report of strategic information to use for plan decision-making Develop draft strategic directions and goals in a planning retreat Refine draft strategic directions and goals and get suggestions for implementation process and roles D) Develop IMPLEMENTATION STEPS 5 6 9 10 11 11. 12 13 Develop a strategic action plan that implement strategies across the college Identify roles and approaches for plan implementation Initiate and celebrate commencement of a new phase of FDLTCC development Planning Work Group Planning Consultant April 20 - May 11, 2012 Led by External information team Led by Internal information team December 12-April 9, 2013 Planning Consultant Fond du Lac Forum: All staff and faculty invited to participate April 9 - 24, 2013 Fond du Lac Forum: All staff and faculty invited to participate CEO, CFO, CAO and Supervisors Fond du Lac Forum: All staff and faculty invited to participate The process was followed according to plan, the results of which are discussed in Strategic Plan 2013 2016ER found in the Planning folder in the electronic resource room. A snapshot of the plan is as follows: 150 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS STRENGTHS Internal Assessment: Strong student life and service Improved student readiness and retention External Assessment: Cross-cultural, student centered college Cost-effective education Education of all ages Quality of the student population Internal Assessment: All ages of community connecting with the college Working relationships with the tribe External Assessment: Inter-institution and community connections Employer-education collaboration CHALLENGES Internal Assessment: Assuring student success with more effective preparation and retention support Recommendations: Facilitate student success with a balance of education rigor and support Analyze, develop and monitor retention and completion needs and strategies Great staff-faculty teamwork in support of students Structured a supportive and inclusive budgeting process Incorporating planning and assessment as an important and “living” tool Supportive leadership and sense of direction External Assessment: Staff and faculty competence, openness and ability Strategy A: Create paths of success for all students Strategy B: External Assessment: Decreased performance of high school graduates Changing student values and expectations Recommendations: Foster student initiative and responsibility for education and life Enhance campus learning facilities Internal Assessment: Meeting the education needs of multiple generations and community sectors Recommendations: Deliver education that meets key community needs Prepare students for success in life and leadership Diversify education delivery methods Outreach to communicate FDLTCC value, distinction and leadership External Assessment: Education to support employment in a competitive market Getting education for life Recommendations: Internal Assessment: I. Supportive LEARNING ENVIRONMENT Take responsibility for the future of our community and colleges Intensify education and employer collaboration that benefits all – students, schools employers Internal Assessment: Keeping education affordable for students and our mission funded Assuring sustainable staffing roles and capacity to cover all needs Need to keep up the momentum in implementing our assessment process Recommendations: Innovate new resources to fund education and keep it affordable Meet and exceed accreditation requirements External Assessment: Decreasing affordability of higher education Taking responsibility as educators across the community 151 II. Diverse COMMUNITY EDUCATION Strategy C: Offer academic programs to meet diverse learner needs Strategy D: Expand community partnerships in learning and education III. Education SUPPORT SYSTEMS Strategy E: Assure college longevity, continuity, capacity and accountability CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS There are three primary strategic directions focused on creating and enhancing a supportive learning environment; expanding and offering a diverse community education; and assuring education support systems. The intent and objectives of each direction are outlined below: Supportive LEARNING ENVIRONMENT Strategy A: Create paths of success for all students Intent: Provide multi-faceted support programs for our diverse student population in a respectful, welcoming learning environment that can be measured by a safe campus and high graduation, retention and transfer rates of students. Related objectives and intents: Fortify positive learning environment to meet range of backgrounds – generational, cultural and learning styles Treat people as people with a campus climate that make students, faculty and staff feel connected Continue and expand level of excellence in student services Empower students to pursue education, career and quality of life • Recognize student strengths and challenges and provide customized skill development • Create student “sense of urgency” to plan, complete, and apply their education to life and future and career • Help students transition by teaching job-seeking skills and prepare for next steps after completing degrees • Build life skills to ensure student success in education, employment, career, citizenship and personal life Emphasize student retention, graduation and transfer to further education Continue proactive recruitment and enrollment including native and under-prepared students • Provide mentorship programs for FDLTCC students and K-12 students • Teach, foster and practice the core values of the college Strategy B: Enhance campus learning facilities Intent: Enhance campus learning spaces, technology support and other facilities to meet current and long-term education needs. Related objectives and priorities: Expand the facility to meet current and future needs Demonstrate environmental sustainability as a core value in campus development Enhance the physical space and resources to support new directions Build a writing lab Develop sustainable resources and funding to maintain a quality learning environment 152 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Diverse COMMUNITY EDUCATION Strategy C: Offer academic programs to meet diverse learner needs Intent: Attract and retain students; be responsive to the communities we serve; and balance the duality of students’ backgrounds with external performance requirements. Related objectives and priorities: Balance academic rigor with developmental education needs and goals Build success for students that are traditionally unsuccessful Diversify program options • Implement new academic programs - 2-year degrees, 1-year program, certificates, noncredit courses • Offer skills, programs and certificates through on-the-job training partnerships • Develop a 4-year sustainability degree • Increase and broaden federally funded science and other programs • Seek out vocational opportunities Diversity education delivery • Utilize diverse methods of education delivery including cohorts, online, community education, etc. • Offer personalized on-line instruction that increases technology literacy, maintains personal interaction between students, instructors and staff, differentiates FDLTCC from other colleges in online instruction, and leads the region in innovation with D2L - online and hybrid education Strategy D: Expand community partnerships in learning and education Intent: Educate to meet community needs. Related objectives and priorities: Evaluate and clarify the role of the college in the community in order to increase services and contribution Offer interest-specific community programs and courses and continue college for seniors Increase school partnerships and communication and build a dynamic pipeline of success from K-12 to college Expand education opportunities through partnerships • Grow established and new collaborations that integrate instruction (ABE, CITS, etc.) • Be responsive to employers, future industry, future class delivery and future technology needs • Include partners from the county level 153 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS Education SUPPORT SYSTEMS Strategy E: Assure college longevity, continuity, capacity and accountability Intent: Assure college continuity, survivability, growth and development. Ensure the embedded institutional accountability by making data-driven decisions. Related objectives and priorities: Identify how do we work with community to maintain self-sufficient sustainability Continue our “extraordinary” history and remain as a stand-alone institution Maintain an innovative approach to support all learners Increase and maintain funding for growth and sustainability Add needed staff and faculty to assure student-centered academic and support services Become practiced in evaluation and data-driven decisions Build accountability into all aspects of college operations • Implement accountability as a way of life through assessment and planning processes • Demonstrate that students with low skills improve and succeed • Develop ways to evaluate and demonstrate commitment to and effectiveness of FDLTCC mission and values • Provide objective evidence that we do what we say we will do • Require and enable students to be accountable for their education Identify how we are defined as a tribal and community college Assure a successful HLC visit in 2014-15 Based on the intents and objectives of the strategic directions, the college developed its Strategic Action Plan, which details the specific actions the college has and will be taking between 2013 – 2016 to achieve the goals. The Strategic Action Plan is found on pages 11 – 14 of the plan (see Strategic Plan 2013 2016ER in the Planning folder in the electronic resource room). To date, the college is largely on track with meeting its goals. The departure of the vice president of academic affairs in August 2013, and the subsequent use of an interim vice president during the following nine months, caused some lag in progress; however, no insurmountable challenges occurred. Some, but not all, of the achievements to date include: • Tutoring was expanded to the dorms. • The student ambassadors program has taken hold and has exceeded expectations. • The college delivered a successful “All In” respect campaign. • The Write Place writing lab was established and is proving to address a need among students. • A 3-meal food plan for students was established through the Thunder Deli. 154 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS • Curriculum in the corrections programs was revised, and the program is already expanding. • College Connect, FDLTCC’s new K-12 learning opportunity, has been created and is running after a successful first year. • The college’s goals regarding faculty involvement in Quality Matters training for online instructors has been met and is exceeding goals. • Ojibwemowining Learning Resource Center has acquired more resources and has become a focal point for students studying and meeting; in addition, the art and recording resources are being increasingly sought by the college’s external stakeholders. • Work completed on continued definition of the college’s tribal status includes the re-affirmation of its voting member status in the American Indian Higher Education Consortium, the acceptance of its eligibility documents and permission to proceed with self study for the accreditation of its American Indian Studies program by the World Indigenous Higher Education Consortium, and a new addendum to the Memorandum of Understanding between the MnSCU Board of Trustees and the Fond du Lac Band of Lake Superior Chippewa was signed. Some goals in the action plan, particularly those relying on collaboration with other constituents, have not been met due to changes in the partnering organizations, such as work in training Head Start employees for the Fond du Lac Head Start Program; they have not had time to organize the process in their organization. The nine colleges of the Northeast Region have decided to not pursue a collaborative community paramedic program at this time. While the college’s Strategic Plan was designed to set the stage and establish the groundwork for continued improvement in key areas of college services, the Chancellor’s initiatives and MnSCU’s Strategic Framework also served as consistent guides during FDLTCC’s planning process. FDLTCC’s planning efforts were intentionally shaped to include the Chancellor’s three major strategic initiatives: • Ensure access to an extraordinary education. • Meet Minnesota’s workforce and community needs. • Deliver the most cost-effective, highest value education. The alignment of FDLTCC’s strategic plan with MnSCU’s strategic framework and with FDLTCC’s mission is illustrated below: 155 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS STRATEGIC FRAMEWORK Ensure access to an extraordinary education for all Minnesotans. Be the partner of choice to meet Minnesota’s workforce and community needs. Deliver to students, employers, communities, and taxpayers the highest value/most affordable option. FDLTCC STRATEGIC PLAN Create paths of success for all students. Offer academic programs to meet diverse learner needs. Expand community partnerships in learning and education. Enhance campus learning facilities. Assure college longevity, continuity, capacity, and accountability. FDLTCC MISSION Promote scholarship and academic excellence through transfer and career education, and provide access to higher education by offering developmental education. Respectfully promote the language, culture, and history of the Anishinaabeg. Provide programs which will celebrate the cultural diversity of our community and promote global understanding. Provide technological opportunities and experiences, preparing students for the future. Provide programs and baccalaureate degrees that fulfill our commitment to American Indian communities, our land grant status, and the union of cultures. Promote a sense of personal respect and wellness. Academic Planning The mission of Academic Affairs flows from the college’s overall mission to promote scholarship and academic excellence through transfer and career education, and provide access to higher education by offering developmental education. In late spring 2011, the college held its initial session with faculty to develop a strategic academic plan (see Academic Plan 2011ER in the Planning folder in the electronic resource room). The session was facilitated by a representative from the MnSCU office and examined past, present, and future trends, as well as existing strengths and challenges. Faculty provided input on a variety of short- and long-term possible directions (see Summary of First SessionER under Academic Plan 2011 in the Planning folder in the electronic resource room). The timing of developing an academic plan, however, coincided with the college’s development of its next institutional strategic plan, as well as its next facilities plan, and work on the academic plan was put aside to follow the completion of the institutions major plans. The results of the first academic planning session, however, were used to inform the institutional strategic planning sessions. With the hiring of the new vice president of academic affairs, a new academic planning process is in place that will incorporate the college’s strategic plan, budget process, and the assessment process. The new vice president has created a division plan for academic affairs (see Academic Affairs Plan 2014 – 2016 under Academic PlanningER in the Planning folder of the electronic resource room), as well as created a form to identify 156 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS departmental goals prior to the actual academic planning meetings (see Academic Planning FY15 Goal FormER under Academic Planning in the Planning folder of the electronic resource room). Facilities planning The college began laying the groundwork for a new master facilities plan in spring 2011, when a collection of faculty, staff, and community members from the Fond du Lac reservation and City of Cloquet met with TKDA architects to brainstorm about the future of FDLTCC’s facilities. Facility planning is a longer process than the college’s other planning activities because it involves a site visit and series of reviews, revisions, and approvals from the MnSCU system Facilities office. The resulting plans, submitted in fall 2013, included a new East wing addition of 27,000 square feet for Nursing and STEM classrooms and renovations in Student Services, Food Service, and Law Enforcement spaces. Total costs for these planned improvements was approximately $23 million (see FDLTCC FMP 2013ER under Facilities Planning in the Planning folder of the electronic resource room). In conversations with MnSCU and college staff, the original project was deemed too large to be successful in seeking funding from the Legislature during the 2016 bonding bill process. Suggestions from the system office, a dip in enrollment, settlement of the faculty contract, and other increasing costs contributed to the decision to reduce the scope of the facilities project to a manageable budget of $7.1 million. The college began to reshape the plan, focusing on three key areas: • The results of two-phase Noel Levitz enrollment management study that indicated the need to centralize Student Services to assist in the recruitment and retention of students. • The hiring of the new vice president of academic affairs who brings the experience needed to revitalize the development of a baccalaureate degree in Elementary Education and to seek national accreditation of the college’s existing successful Business program. • Employment data indicating opportunities in the region to expand the efforts of Workforce Solutions and the Tribal College Extension departments to better serve the college’s community and business partners. The final project, Wiidookodaadiwin (The Place Where We Mutually Help Each Other): Academic and Student Services Expansion and Renovation Project, is focused on the college’s commitment to working with the Fond du Lac Band, the college’s business partners, and student success. The proposed design will improve Student Services delivery and re-organize offices to accommodate the growth in student need and the college’s student services programming. The project will also provide space for the college to focus on workforce development, particularly with the Fond du Lac Band but also with stakeholders from the local area; this furthers the commitment expressed in the second addendum to the MOU between the MnSCU Board of Trustees and the Tribe to support the Tribe’s focus on technical education and workforce development. Consistent with its mission, the new project will provide space for the college to begin developing a baccalaureate degree in Elementary Education, for which it has legislative approval. Finally, the project will allow the college to demolish a trailer structure on campus, which has become outdated and expensive to maintain. The Pre-Design was submitted in fall 2014 (see FDLTCC 100% 157 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS PredesignER under Facilities Planning in the Planning folder of the electronic resource room) and is currently being reviewed by MnSCU’s Facilities office. The college’s major planning processes take into account a variety of external factors that could possibly affect the financial health of the college or academic opportunity. In projecting financial performance, for example, planning includes the following factors and assumptions (among many others): • Settlement of various statewide bargaining group contracts (all bargaining agreements are negotiated by external agencies or by the MnSCU System) • Enrollment fluctuations based on trends and program-specific enrollment issues which are often industry-based • State appropriation to the college • Enrollment of PSEO and concurrent enrollment students In the college’s most recent strategic planning process, the college utilized a wide variety of data, as noted above, but listened to input from the following external constituents during the information-gathering phase: • FDLTCC Foundation Board (consists of regional businesspeople, civic leaders, college personnel, and other external stakeholders), • Tribal College Board • Fond du Lac reservation community members • multiple program advisory committees (consist of representatives from industries and organizations associated with programs, as well as alumni), • industry professionals and representatives from local organizations and businesses, and members of Chambers of Commerce and local service organizations (Rotary, Kiwanis) in surrounding communities, • prospective students, • parents of current and prospective students, • local and regional government officials in surrounding jurisdictions, and • representatives of surrounding K-12 school districts. By using a combination of data resources and the local voices of those who either are or want to become stakeholders in the college’s future, FDLTCC is able to plan in a manner that is sensitive to external risks and possible opportunities. 158 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS 5.D. THE INSTITUTION WORKS SYSTEMATICALLY TO IMPROVE ITS PERFORMANCE. Subcomponent 1: The institution develops and documents evidence of performance in its operations. Subcomponent 2: The institution learns from its operational experience and applies that learning to improve its institutional effectiveness, capabilities, and sustainability, overall and in its component parts. Early each calendar year, MnSCU’s Finance Division schedules the Trends and Highlights meetings. Small groups of three to five colleges gather together along with representatives from MnSCU’s finance division, to discuss the past year of operations. Topics discussed during these sessions include budget issues, enrollment, changes that have occurred in the preceding fiscal year, and what items had an impact on the operating results of the past year. The Trends and Highlights meeting format changed in 2014. The system’s office provided much of the data for discussion. This contributed to a more uniform discussion between the colleges and a more consistent sharing of information. The meetings also expanded to include the Chief Human Resources Officer, Physical Plant Directors, and the Institutional Researcher. For the past three years an annual financial report has been prepared and distributed to all staff and faculty. Each report contains evidence on specific financial results from different revenue centers within the college such as Housing, Bookstore, Continuing Education/Customized Training, etc. A short narrative explaining what contributed to the results and a graph showing trends is included. This document records institutional history and will provide a point of reference as staff turnover occurs. A projected revenue and expense sheet for the master schedule is prepared each semester so decisions can be made regarding class offerings and in determining which courses to cancel. This report is updated multiple times prior to the beginning of the semester and is a tool for data-based decision making. Various other reports are prepared each month and distributed to individuals in charge of programs or areas to help in decision making and monitoring. These reports include: trial balances, student life expenditure vs. budget reports, library accounts receivable report, and open commitment reports. The FDLTCC president continues to make financial transparency a priority. Discussions regarding any and all aspects of finances are included on meeting agendas. Documentation is found in the various meeting minutes on file (available in the resources room). Over the past several years, FDLTCC has used its performance results to plan for the future and make decisions. Through the strategic planning process and by aligning college goals with MnSCU’s overall plan, FDLTCC is able to move forward and improve effectiveness throughout the institution. The information gathered through the different processes, although varied, is used to focus the activities of the college on meeting its overall vision and mission. In addition to the planning processes, the college has used other survey instruments, including: SENSE and CCSSE, graduation surveys, NILIE PACE, and various surveys from Noel Levitz. The college recognizes the importance of student input. In addition, classroom evaluations are performed by students and the results are reviewed and discussed with faculty. Program review activities are an important part of the college assessment activities. A schedule for a 159 CRITERION 5 RESOURCES, PLANNING, AND INSTITUTIONAL EFFECTIVENESS consistent rotation of program review has been developed. The college recognizes the importance of timely and consistent reviews and understands the value of the process. Program advisory boards whose membership includes faculty, former students, and outside experts in the field are asked for input and advice on curriculum, program design, and suggestions for improvement. This is very important for each college program to remain relevant and to ensure graduates are properly trained and employable when they have completed the program. The college worked hard over the past five years to increase access through technology for students and partners. Upgrades to state-of-the-art classroom technology have recently been completed across the campus. There are also a couple mobile labs so outreach activities can be facilitated. The mobile labs are configured with lap tops as well as IPads. The college continues to seek out appropriate grant opportunities to help with funding deficiencies in certain areas. Potential grant applications are reviewed to determine compatibility with the college’s mission and vision and also the potential for involvement of its partner, Fond du Lac Band of Lake Superior Chippewa, before drafting the proposal. Annual program narrative reports are required for a number of the college’s grants. This provides the opportunity to verify the college is meeting the grant objectives and spending funds appropriately to meet these goals. Results of college activities are reviewed and updated annually based on such data. For example, there are eleven internal control cycles that MnSCU requires colleges to review. The internal control cycles describe various college processes and document the responsibilities of staff and departments. Examples of the different cycles include, but are not limited to: Expenses, Capital Assets, Student Billing, Financial Aid, Employee Payroll, and Grants. Reviewing this information annually, gives the college a chance to have a discussion amongst the various departments so all involved know their responsibilities and roles in each process. There is also a risk assessment performed during the review and mitigating controls are added in areas where there are inadequate separation of duties. Another tool the college reviews, is the annual financial report. This is a report out of financial results from the previous fiscal year. Factors contributing to the results are documented and a future outlook is also included. This will be good for historical reference as employees leave the institution. New staff can review what worked and didn’t work to help make decisions for future operations. Finally, there is the MnSCU Accountability Dashboard that is reviewed on an annual basis and during the President’s evaluation. The varied metrics indicate how the college is performing and areas which may need attention. A link to the dashboard is as follows: http://www.mnscu.edu/board/accountability/ Over the past several years, the college has fully embedded the financial processes into the daily activities of the college. Finances are discussed at various campus constituency meetings. Faculty and staff are aware of the budget process and what impacts the budget. This has been accomplished through a consistent message from the president on down. Transparency with regard to all financial activities continues to be a goal. 160