2nd Quarter - ASA of Arizona
Transcription
2nd Quarter - ASA of Arizona
2nd Quarter 2016 A Message from the Chairwoman Julee Baxley Integrity Automotive Tucson, Arizona 520-631-7306 integrityautomotive@comcast.com What is in your Tool Box in 2016 Save the Date for 2017! ASA AZ Training & Expo June 9th 10th & 11th 2017 WeKoPa Resort This year was very successful at our Automotive Training & Expo, over 250 attendees and Vendors. There was a great mix of mechanical and Collision attendees. This was the first year we had over 50% new attendees and some non ASA members. Another record breaking event in both attendees and vendors. Thank You to all our fantastic Speakers Mike Anderson, Braden Poole, Calvin Higgins, Jerry Baarson, Mark Warren, Frank Dragoni, Paul Bellows, Jeremy O’Neal, Maylan Newton, Bob Pattengale, Jack Rosebro, Walt Commans and Chris Caves A wealth of Information Thank You to our Volunteers Janell Frank Aflac, Adam Reliable Risk Management & Josephine Leutz Desert Car Care. And most of all Thank You to our ASA AZ Members and attendees that came out and supported this event As always we value you feed back and comments! Your feedback is important; please fill out the surveys emailed to you. The board is working hard on increasing our membership, if you know a shop owner or manager that is interested please contact your Chapter President or Luz our State Director. Please visit our website for location and time of local Roundtable and Dinner meetings. http://www.asaaz.org/ Thank you very much to our State Board Chapter Presidents and State Secretary, for all their hard work. Joe Cross, Jeff McCloud, Mike Pfeiffer, Curtis Rask, Javier Avalos, Frank Leutz & Louie Collins. Thank you very much to our State Director Luz Rubio, who works endless long hours making this event happen. We all worked really hard as a team to make this event bigger and better each year. It takes lots of work and planning. This year we enjoyed ASA National State of the State Saturday morning during Breakfast and welcome with Tony Molla VP at ASA National. He spent the 3 days with us and answered questions and gave lots of great feedback. We could not have done this without the support of our Vendors Thank You Our Platinum Sponsors AutoZone, Parts Authority, Leading Edge, Reliable Risk Management, Bolt On, Federated Insurance, Estify. Our Vendor Sponsors NAPA, LKQ, Omnique, AdvisorFix, Alldata, E.S.I, Sherwin Williams, KuKui, WorldPac, SMP, Bosch, RepairPal, Mtchell1, Enterprise, Ignite Payments/First Data, OurTown, AutoShop FollowUp.Com, ASE, O’Reilly, Merle’s and ATI. Please join me in thanking all of our sponsors and supporting them, when you see them at your location or talk to them on the phone. The Automotive Service Association of Arizona PO Box 81517, Phoenix AZ 85069 602-544-2600 Fax: 602-288-9451 info@asaaz.org www.asaaz.org Welcome New Members Phoenix Chapter 3-A Automotive Service Jimmy Alauria 1539 W. Hatcher Ave. Phoenix, AZ 85021 602-997-7978 Ken’s Auto Repair Service Ken Waun 8615 W. Kelton Lane, Suite 303 Phoenix, AZ 85069 623-466-6781 Auto Tune Automotive Gina Carter 5125 W. Pershing Ave. Glendale, AZ 85304 602-482-2422 Per-Automotive, LLC Stormy Mazeikis 388 N. Arizona Blvd. Coolidge, AZ 85128 520-723-1068 Bay’s Complete Auto Repair Troy Roberts 8515 N. 7th Street Phoenix, AZ 85020 602-331-1311 The Kar Shop Kris Bowdren 735 W. Warner Road Gilbert, AZ 85233 480-855-8000 Coolidge Auto Care Sandeep Khanna 450 W. Coolidge Ave. Coolidge, AZ 85128 520-723-6342 We Fix It Auto Repair Andreas Stylianou 2700 N. Scottsdale Road Tempe, AZ 85281 480-990-7729 F&C Automotive, LLC Robert Roy 324 North Hwy 79 Florence, AZ 85132 520-868-9014 Tucson Chapter Associate Members Automotive Training Institute West Jim Silverman (301) 575-9140 jsilverman@autotraining.net AutoShopFollowUp.com Mike Carrillo (866) 253-9740 mike@autoshopfollowup.com Bolt on Technology Frank Dragoni 610-400-1019 x113 fdragoni@boltontechnology.com Estify Rochelle Thielen (818) 849-0016 rochell@estify.com Our Town America David Cox dcox@ourtown.net Susan Nagi susan@ourtown.net (480) 678-1366 2 Bronco Auto Repair Cody Bronson 3061 N. Alvernon Way Tucson, AZ 85712 520-344-7718 Meetings & Events Visit our website for details of upcoming meetings & Events asaaz.org July 13—Tucson Dinner Mtg. July 18—Verde Valley Chapter Meeting / Dinner Aug 2—Tucson Roundtable Aug 9-13 NACE/CARS ASA—Arizona State Board Officers Julee Baxley, Chairwoman Integrity Automotive 520-631-7306 integrityautomotive@comcast.net Joe Cross, Secretary Tucson Cylinder Head Service 520-624-7711 jfcinaz@aol.com Board Members Jeff McCloud Yuma Chapter President 928-305-0767 jeffmccloud81@yahoo.com Mike Pfeiffer Prescott Chapter President 928-778-2231 certifiedtrans@gmail.com Javier Avalos Tucson Chapter President 520-744-4454 javier@inaroadcollision.com Frank Leutz Phoenix Chapter President 480-726-6400 framk@desertcarcare.com Curtis Rask Verde Valley Chapter President 928-567-7345 monster@commspeed.net Louie Collins Mohave Chapter President (928) 757-1313 aactionautomotive@frontier.com Immediate Past Chairman Dave Wittmayer Hansen Enterprises Fleet Repair, Camp Verde 928-567-9140 dwittmayer@hefrshop.com Staff: Luz Rubio Executive Director 602-544-2600 luzrubio@asaaz.org ASA Newsletter—The Roadrunner Is owned and published by the Automotive Service Association of Arizona, representing businesses in the automotive industry. This newsletter is published at least 4 times a year and is for information purposes only. The contents of the newsletter including editorials do not necessarily represent the views of the association. ASA advances professionalism and excellence in the automotive repair industry through education, representation and member services. ASA’s national office is in Bedford, Texas. For additional information about ASA, including past news releases, go to www.asashop.org, or visit ASA’s legislative Web site at www.TakingTheHill.com. Act Now! ASA offers a limited number of Tech Authority Licenses. The Automotive Service Association's (ASA) Tech Authority license expired May 2. As you may know, the price for Tech Authority is $1,800 per year. ASA will no longer be able to offer a discounted annual rate resulting from negotiating with Chrysler-based on our purchasing power. That said, we have been in discussion with several of our Sponsored Benefit Providers. To support ASA and our membership, we are pleased to announce that several of these providers have agreed to subsidize part of the cost of an annual Tech Authority subscription. Additional details regarding the sponsors will follow, but the result is that ASA members can still purchase a one-year subscription to Tech Authority at a significantly lower price. This savings is for ASA members only, so take advantage of the power of ASA and its sponsorship support. To receive pricing information and purchase the license, please call Julie directly at the ASA National Office at (817) 514-2924. After purchasing the license, you will receive further instructions on activating your subscription. Should you share investigation files with suspended employees? Question: I have an employee who was suspended for insubordination. He has requested that we interview the witness, which I had already done, and he would like to review. Am I required to share the statements/documentation with him? Response: The employee is question is not entitled to review the employer's investigation file, including any witness statements, notes, or other documents that were relevant to, and made part of, the investigation and we do not recommend that the employer disclose the same. The investigative file should be kept separate from the personnel file and documentation and information contained therein is the property of the employer; absent a contract that entitles employees otherwise, it should not be subject to disclosure to the employee who was under investigation. Certainly the employer can and should let an employee who has been the subject of an investigation know what the outcome of such investigation was, particularly if the outcome results in disciplinary action as to the employee in question (you indicate here that the employee was suspended so presumably he was already notified of the employer's action). To the extent the employee in question asked the employer to include in its investigation an interview of a witness or co-worker who may have had additional information and the employer did so (and employers generally should meet with individuals identified as having relevant knowledge in any investigation), the employer is not required to let the employee know what transpired during that conversation (nor must the employer disclose any written witness statement or similar document). If the employer's subsequent investigation caused it to revisit its disciplinary decision (suspension), of course it can and should let the employee know and then take whatever steps are necessary to rectify the matter (i.e., if the suspension was unpaid and the employer determined subsequently that such disciplinary suspension was inappropriately issued, it can always issue back pay to make the employee whole). On the other hand, if the employer did not learn anything from the witness who was interviewed that gave it any reason to revisit its decision, the employer is not required to do so, and can simply let the employee know that it has investigated the matter and that its original disciplinary decision stands. Beyond this, he is not entitled to know or see more relative to the employer's investigation, including meetings with and statements taken from witnesses. © 2014 Advisors Law Group, All Rights Reserved To learn more about the Federated Employment Practices Network®, contact your local Federated Marketing Representative, or visit www.federatedinsurance.com. 3 Thank You to all of our Sponsors & Speakers of the 2016 Automotive Training & Expo AdvisorFix Jeremy O'Neal (951) 532-0487 jeremy@advisorfix.com ALLDATA Mike Fontana 8552659138 xt 4727 michael.fontana@alldata.com Educatonal Seminars Institute ESI Maylan Newton (866) 526-3039 maylan@esiseminars.com Leading Edge Auto Refinishes, Inc. Troy Schooley (480) 966-8819520-591-3500 tschooley@leadingedgeauto.com Omnique Shop Management Software Kris Hammon (866) 435-2100 kris.hammon@omnique.com Enterprise Rent A Car Glenn Zeldin (602) 818-8075 gzeldin@erac.com LKQ All Models Ron Smallwood (602) 818-1774 rjsmallwood@lkqcorp.com Our Town America David Cox dcox@ourtown.net Susan Nagi susan@ourtown.net (480) 678-1366 Automotive Training Institute West Jim Silverman (301) 575-9140 jsilverman@autotraining.net Estify Rochelle Thielen (818) 849-0016 rochell@estify.com AutoShopFollowUp.com Mike Carrillo (866) 253-9740 mike@autoshopfollowup.com Federated Insurance Michael Cox (817) 545-1500 mdcox@fedins.com AutoZone Brian Abraham (602) 758-5381 brian.abraham@autozone.com Ignite Payments First Data Dan Arndt 800-295-0819 xt 304 dan@fdisp.com NAPA - Auto Parts Eddie Head edward_head@genpt.com Ron Swainson ron_swainson@genpt.com Bolt on Technology Frank Dragoni 610-400-1019 x113 fdragoni@boltontechnology.com KuKui Mike DeLaCruz miked@kukui.com 510-862-5801 O'Reilly Auto Parts Adam Freudenburg (623) 341-3843 afreudenburg@oreillyauto.com Merle's Automotive Supply Eric Branson (520) 620-9511 ebranson@merlesauto.com Mitchell 1 Shana Simmons (480) 287-1584 Shana.simmons@mitchell1.com Parts Authority Jeff Beiser 480-994-9397 xt 3284 jbeiser@partsauthority.com Reliable Risk Management Adam Beyer (480) 813-3415 adam@reliableriskmanagement.com Repair Pal Eric Lawton (415) 992-8431 eric@repairpal.com Sherwin Williams Automotive Finishes Dan Meyer (480) 227-9992 dameyer@sherwin.com Sponsors / Exhibitors Collision & Mechanical Training 2016 4 diagnosis and repair. Automotive Service Excellence (ASE) certification meets this criteria with their A1, A6, A8 or all A1 through A8 (Master Certification). L1 certification, of course is the preferred, but not mandatory. ADEQ Introduces: Recognized Repair Facilities Program for Maricopa & Pima Counties Participation Requirements in the program include but not limited to • ASE Certification as listed above The Arizona Department of Environmental Quality (ADEQ) Vehicle Emissions Inspection Program (VEIP) is excited to introduce to you a new program to Recognize Repair Facilities (RRF) that are showing considerable success in the repair of emissions failing vehicles. We hope that we can encourage you to participate. • OBDII scan tool that meets SAE1978/SAE J1979 • Phoenix Shops - 3 Gas emissions gas analyzer capable of reading HC, CO and NOx • Tucson shops - 2 gas emissions analyzer capable of reading HC and CO A facility at the time of application must display a 75% or better repair efficiency on the RIN Report1 for the past three month period. In 2015, approximately 51,165 On Board Diagnostic II (OBD II) vehicles were unready when presented for emissions inspection. During the same year there were also another 145,351 vehicles failing the emissions inspection test. We acknowledge that there is a need for recognizing facilities for thorough and successful emission related repairs. Through your diligent efforts, we hope to reduce the number of failures and OBD un-readiness issues. We anticipate that this program could also increase your customer base. The application will be reviewed for completeness. A review of facilities participating in the program will be performed both at the time of application and annually by ADEQ Vehicle Emission staff. Participants in the Recognized Repair Facility program will be presented with a certificate to proudly display in their customer waiting area. In addition, the facility’s business information will be placed on ADEQ’s, www.myazcar.com website. A “Recognized Repair Facility” is a business with an Arizona transaction privilege tax license whose primary purpose is vehicle repair and who has at least one employee with a nationally recognized certification for emissions-related ADEQ encourages your participation with our efforts for cleaner air in Arizona by assisting the 1.6 million motorist who drive properly maintained vehicles. If you have any further questions about this program, please feel free to contact us at the following numbers. In Phoenix at (602) 771-3950 in Tucson at (520) 628-5651. To download application visit the ASA Az website. www.asaaz.org ASA AZ Credit Card Program Call Dan at 480-289-6304 For details on the ASA program "Dealing with Dan Arndt and First Data has been great! He has done everything he said he would. I get the best possible rate from one of the largest names in credit card processing and yet I still have all the advantages local support. I have recommend Dan to several friends with small businesses and they all have called me back and thanked me for the recommendation." – Dave Riccio – Tri-City Transmission Service, Inc., Tempe, AZ 5 Collision Repair FCA Releases Scan Tool Position Statement June 9, 2016—Fiat Chrysler Automobiles US LLC has released a position statement related to the use of scan tools following collision. In the position statement, FCA State: Safety and security related systems, such as antilock brakes, supplemental restraint systems (SRS—air bags), occupant restraint controller (ORC), seat belts, active head restraints, forward facing camera and radar, blind spot monitoring, and other automated electronic driver assistance systems, MUST be tested for fault codes (DTCs) that could be active (current) or stored following a collision. Use of the Mopar wiTech vehicle diagnostic tester is necessary before and after collision repair.” According to FACA there are a number of conditions that could trigger diagnostic trouble codes (DTCs) prior to, or during, collision repairs. This includes vehicles involved in minor collision and those without an airbag deployment. There are also instances where vehicle disassembly, trim removal, and glass removal could also cause DTCs. The position statement also provides guidance on ensuring that multistate airbags that have had all inflators deployed. From National ASA Webinar Addresses Impact of U.S. DOL Overtime Rule Complete Program Now Available Online June 21, 2016 – Last week, the Automotive Service Association (ASA) held a webinar on the new U.S. Department of Labor (DOL) Overtime Rule. The rule updates the regulations governing which executive, administrative and professional employees are entitled to the Fair Labor Standards Act’s minimum wage and overtime pay protections. Participants heard from Brian Farrington of Cowles & Thompson’s Employment Law Practice Group in Dallas on the rule’s impact and implications. Darrell Amberson, president of operations at LaMettry’s Collision in Minneapolis, Minn., and Ed Cushman, president of C&H Foreign Auto Repair in Spokane, Wash., also presented. Following the presentations, the participants had the opportunity to engage in a question-and-answer session with panelists. The primary concerns consisted of variations in the rule’s implementation from state to state, the effects of commissions on the salary test and the necessity of logging hours. For those who were unable to participate, a recording of the webinar can be found here: https:// youtu.be/tpmBHLK9kPE To view full position stamen, visit our website: http:// www.asaaz.org/members/collision-centers.php 6 Volkswagen to Spend up to $14.7 Billion to Settle Allegations of Cheating Emissions Tests and Deceiving Customers on 2.0 Liter Diesel Vehicles during that testing process. During normal driving conditions, the software renders certain emission control systems inoperative, greatly increasing emissions. This is known as a “defeat device.” Use of the defeat device results in cars that meet emissions standards in the laboratory, but emit harmful NOx at levels up to 40 times EPA-compliant levels during normal on-road driving conditions. The Clean Air Act requires manufacturers to certify to EPA that vehicles will meet federal emission standards. Vehicles with defeat devices cannot be certified. Settlements Require VW to Spend up to $10 Billion to Buyback, Terminate Leases, or Modify Affected 2.0 Liter Vehicles and Compensate Consumers, and Spend $4.7 Billion to Mitigate Pollution and Make Investments that Support Zero-Emission Vehicle Technology The FTC sued Volkswagen in March, charging that the company deceived consumers with the advertising campaign it used to promote its supposedly “clean diesel” VWs and Audis, which falsely claimed that the cars were low-emission, environmentally friendly, met emissions standards and would maintain a high resale value. In two related settlements, one with the United States and the State of California, and one with the U.S. Federal Trade Commission (FTC), German automaker Volkswagen AG and related entities have agreed to spend up to $14.7 billion to settle allegations of cheating emissions tests and deceiving customers. Volkswagen will offer consumers a buyback and lease termination for nearly 500,000 model year 20092015 2.0 liter diesel vehicles sold or leased in the U.S., and spend up to $10.03 billion to compensate consumers under the program. In addition, the companies will spend $4.7 billion to mitigate the pollution from these cars and invest in green vehicle technology. The settlements use the authorities of both the EPA and the FTC as part of a coordinated plan that gets the high-polluting VW diesels off the road, makes the environment whole, and compensates consumers. The settlements require Volkswagen to offer owners of any affected vehicle the option to have the company buy back the car and to offer lessees a lease cancellation at no cost. Volkswagen may also propose an emissions modification plan to EPA and CARB, and if approved, may also offer owners and lessees the option of having their vehicles modified to substantially reduce emissions in lieu of a buyback. Under the U.S./California settlement, Volkswagen must achieve an overall recall rate of at least 85% of affected 2.0 liter vehicles under these programs or pay additional sums into the mitigation trust fund. The FTC order requires Volkswagen to compensate consumers who elect either of these options. The settlements partially resolve allegations by the Environmental Protection Agency (EPA), as well as the California Attorney General’s Office and the California Air Resources Board (CARB) under the Clean Air Act, California Health and Safety Code, and California’s Unfair Competition Laws, relating to the vehicles’ use of “defeat devices” to cheat emissions tests. The settlements also resolve claims by the FTC that Volkswagen violated the FTC Act through the deceptive and unfair advertising and sale of its “clean diesel” vehicles. The settlements do not resolve pending claims for civil penalties or any claims concerning 3.0 liter diesel vehicles. Nor do they address any potential criminal liability. Volkswagen must set aside and could spend up to $10.03 billion to pay consumers in connection with the buy back, lease termination, and emissions modification compensation program. The program has different potential options and provisions for affected Volkswagen diesel owners depending on their circumstances. The affected vehicles include 2009 through 2015 Volkswagen TDI diesel models of Jettas, Passats, Golfs and Beetles as well as the TDI Audi A3. “Today’s announcement shows the high cost of violating our consumer protection and environmental laws,” said FTC Chairwoman Edith Ramirez. “Just as importantly, consumers who were cheated by Volkswagen’s deceptive advertising campaign will be able to get full and fair compensation, not only for the lost or diminished value of their car but also for the other harms that VW caused them.” “By duping the regulators, Volkswagen turned nearly half a million American drivers into unwitting accomplices in an unprecedented assault on our atmosphere,” said Deputy Attorney General Sally Q. Yates. “This partial settlement marks a significant first step towards holding Volkswagen accountable for what was a breach of its legal duties and a breach of the public’s trust. And while this announcement is an important step forward, let me be clear, it is by no means the last. We will continue to follow the facts wherever they go.” “Today’s settlement restores clean air protections that Volkswagen so blatantly violated,” said EPA Administrator Gina McCarthy. “And it secures billions of dollars in investments to make our air and our auto industry even cleaner for generations of Americans to come. This agreement shows that EPA is committed to upholding standards to protect public health, enforce the law, and to find innovative ways to protect clean air.” According to the civil complaint against Volkswagen filed by the Justice Department on behalf of EPA on January 4, 2016, Volkswagen allegedly equipped its 2.0 liter diesel vehicles with illegal software that detects when the car is being tested for compliance with EPA or California emissions standards and turns on full emissions controls only 7 Associate Members Looking to bid out a service, contact one of our associate members! Automotive Part / Supplies American Auto Recycling Steve Stoker 480-889-7700 AutoZone Brian Abraham, 602-758-5381 Jasper Engines & Transmissions Mike McDonald 800-8277455 xt 1529 (statewide) LKQ All Models Ron Smallwood 602-818-1774 Merle's Automotive Supply Steve Sattinger, 520-622-3526 (Tucson) NAPA Auto Parts - Jack Mahoney 520-405-7135 (Tucson) Bob Mulhousen 602-233-6757 (Phoenix) NAPA Auto Parts- Yuma Matt Flournoy 928-782-4721 O’Reilly Auto Parts—Robert Meddleton 602-790-0754 Parts Authority Jeff Beiser 480-994-9397 (Maricopa County) Insurance (Property/Casualty) Federated Insurance Kitty Boso 602-944-5566 Reliable Risk Management Adam C. Beyer 623-810-0945 Marketing / Promotion AutoShop FollowUp.com Mike Carrillo 866-253-9740 Kukui Todd Westerlund 877-912-7448 Our Town America David Cox / Susan Nagi 480-678-1366 Merchant Services—Credit Cards Ignite Payments - Dan Arndt 480-289-6304 Management Training Automotive Training Institute Jim Silverman (410) 792-9466 Car Rental Collision Industry Vendors American Auto Recycling Steve Stoker 480-889-7700 Estify Rochelle Thielen 818-849-0016 Leading Edge Auto Paint & Supplies (Tucson) Troy Schooley 520-889-6338 Leading Edge of Arizona John Rang 480-966-8819 LKQ All Models Ron Smallwood 602-818-1774 Riteway Auto Parts John Fischl 602-268-1481 Sherwin Williams Dan Meyer 480-227-9992 Website Development Auto Shop Solutions Margaret Klemmer 919-415-1722 Worker’s Comp. Insurance Reliable Risk Management Adam C. Beyer 623-810-0945 ****All vendors above provide services statewide unless noted. ASA AZ y 602-544-2600 y info@asaaz.org y www.asaaz.org GET OFF TO THE RIGHT START WITH THE RIGHT INSURANCE FOR YOUR SHOP? Diagnostic Software / Management Systems / Platforms ALLDATA Michael Fontana 602-509-6433 (statewide) Bolt on Technology Frank Dragoni 610-400-1019 xt 113 MotoShop Technology Tools Zack Romero 602-317-0706 Mitchell 1 Shana Simmons 480-287-1584 Ominique Kris Hammon / Erik Deboer 866-435-2100 As a dedicated member of the ASA of Arizona, our expertise in providing commercial insurance for shop owners is what we pride ourselves in. As an independent broker we work for you, not the insurance company. We can package your Garage Liability and Workers’ Compensation with the most competitive insurance companies in the industry. Environmental Consultants Van’s Environmental Service Brian Vance, 623-674-8267 Glass—Mobile Adventure Auto Glass David Rittershaus 928-775-9898 (Verde Valley & Surrounding Areas) Insurance (health / Supplemental Disability) Aflac - Janell Frank Dellinger 520-907-4700 Whitley Benefits Ken Whitley 602-432-9288 We’d love to help: Nick Soltero:602-570-2789 Adam Beyer:623-810-0945 8