English - Citadel
Transcription
English - Citadel
T H E C I TA D E L Issue 2015 INVESTOR IN THIS ISSUE MAGAZINE Message from the Citadel ceo Africa offers promising opportunities Creating true wealth DISCOVER TH E T R U E W O RT H OF YOUR W E A LT H C OM PAN Y NE WS P ERS O NAL FIN AN C E 4 MESSAGE FROM THE CITADEL CEO 5 NOTE FROM THE EDITOR 7 BRAND CITADEL 8 MESSAGE FROM THE HEAD OF WEALTH PLANNING 11 THE WEALTH CORPORATION 32 REACH OUT 2014 76 ANNUAL CLIENT PRESENTATION PHOTO GALLERY 12 The first step towards a better financial future 14 Low cost passive investing can have a high price 21 Can Socialism work in South Africa? 34 THE LOW VOLATILITY ANOMALY 40 54 Your Portfolio TAX-FREE SAVINGS AND INVESTMENTS 65 Ensuring fair treatment for clients O UR C OV E R Inspired by our beautiful country and the endless possibilities it brings, this striking cover image captures what many South Africans know as an ‘only in Africa’ sunset. Dramatically perfect and inspiring to those who gaze at it, we hope the beauty of this image reminds you, our reader, of what a remarkable country we live in and the wonder that is on our doorsteps. We encourage you to submit an image for our 2016 cover. Please email lizellet@citadel.co.za. 63 Leading the way in marine conservation 18 Diversifying into offshore property 30 Island style 48 Expanding into Africa 50 Africa offers promising opportunities to local companies 44 Lessons in leadership 56 Home-grown inspiration 69 The Art of inspiration 24 Creating true wealth 26 WOMEN INVESTORS ARE FROM VENUS 67 Post-Divorce financial planning This publication has been compiled for information purposes only and does not take into account the needs or circumstances of any person, or constitute advice of any kind. It is not an offer to sell or an invitation to invest. The information and opinions in this publication have been recorded in good faith from sources believed to be reliable, but no representation or warranty, express or implied, is made as to their accuracy, completeness or correctness. Citadel Investment Services Proprietary Limited accordingly accepts no liability whatsoever for any direct, indirect or consequential loss arising from the use of or reliance upon this publication or its contents. The Citadel Investor magazine. Published by: Citadel Group Marketing. Tel: 011 722 7600. SP ORT Whisky: South African style A member of the Peregrine Group. Citadel Investment Services Proprietary Limited, registration number 1996/006847/07 is an authorised financial services provider in terms of the Financial Advisory and Intermediary Services Act, 2002. Trav el LIFE STYLE 43 INSPIRATION SA wine export Wome n’s Int erest 28 O FFSH O R E © Citadel Investment Services Proprietary Limited, 2015. 38 From a captain’s perspective 52 Team MTN-Qhubeka 61 The business of rugby 73 A car crash a week 74 Best Mtbing around Citadel Hubs 46 Malawi’s Magnificent Majete Wildlife Reserve 71 The island less traveled The Citadel magazine 2015 3 MESSAGE FROM THE CITADEL CEO Andrew Möller - Citadel Chief Executive Officer andrewm@citadel.co.za 2014 has been another exciting year for Citadel and its team. The year seems to have passed in the blink of an eye, generally an indication that there has been a lot of activity on all fronts, which has certainly been the case. The year started with a very strong set of financial results for Citadel and the Peregrine group as a whole. The foundation for these strong results was the investment growth that took place within our clients’ portfolios. In addition, we were able to continue attracting new clients to join the Citadel community. This is a strong indicator that our service offering is relevant in the context of the general market. Our decision to continue to focus on our core competency of wealth management was vindicated as was the decision to raise the profile of our brand through a revised brand and advertising strategy. These strategies allowed us to move into the new financial year with confidence, despite the headwinds of increased legislation, tough local economic conditions and ongoing competition from local and international brands. The first six months of the new financial year (April to September) produced another pleasing set of results, once again on the back of good client experiences. There have been a number of highlights for Citadel over the past 12 months. Some of these have made our ‘headlines’ whilst a number of others have been more understated. The most significant strategic development was the outright purchase of The Wealth Corporation. Citadel initially acquired a 50% stake in The Wealth Corporation three years ago. This was followed by a further 20% a year later and the final 30% in April 2014. The Wealth Corporation business specialises in providing retirement advice for its clients. This includes planning for retirement, the transition into retirement, and the retirement years. The Wealth Corporation’s big differentiator is its focus on holistic planning, which includes the practical and emotional side of retirement as well as the financial elements. The positioning of this brand provides a great foil to the Citadel business which focusses on a broader range of investment and fiduciary related needs. As such, each brand has their area of specialisation, while enabling the group to lend assistance to a broader network of clients and potential clients. 4 The Citadel magazine 2015 COMPANY NEWS Citadel continues to look for ways to enhance and grow our business, while maintaining the client intimacy for which we are known. As such we are pleased to have been selected as the wealth management partner by Mercantile Bank to provide solutions to their client base comprising mostly entrepreneurs and business owners. This offering will take place under the Citadel and The Wealth Corporation brands, and is great recognition for our position in the market as a leading provider of wealth management solutions. Within the Peregrine group, we have experienced a new energy and appetite for greater collaboration between sister companies. At a Peregrine level, stakes have been purchased in both Cannon Asset Managers and Java Capital. Following the introduction of these businesses, we have begun to work closely with each of them, benefitting from the synergies that exist between us and the relative market leadership positions of both. We are now also working closely with Stenham Trust – another group company – to develop our own intellectual property for offshore structures. I have no doubt that all of these relationships will benefit our clients in due course. Internally we have continued to expand our investment solutions for our clients. We have launched a property solution as well as a stockbroking platform that will allow for further client contribution. Through The Wealth Corporation, we have developed a range of funds that are specifically designed to facilitate asset allocation and cash flow management in a cost-effective and efficient manner. We are also exploring the possibility of making some of our funds available to the retail market. All of these initiatives are designed to leverage off the expertise and brand we have built up over the years. Importantly though, our existing clients and their needs remain at the centre of these solutions. From a brand perspective, the 2014 highlights have been the inaugural Inspiration Indaba hosted in Johannesburg in September 2014 and the launch of the Citadel App for smart phones and tablets. The Inspiration Indaba is designed to provide a platform for South African leaders to share their inspirational stories. The day started with the first speaker – Siya Xuza – receiving a standing ovation for his journey from Umtata schoolboy to Harvard graduate and energy entrepreneur. His talk set the scene for a great day of sharing and motivation. The Inspiration Indaba is an initiative we will look to build on in the coming years. Our app was launched in September with the focus being to provide our clients access to information on their portfolios, as well as communication pertaining to the company and issues of general interest. The response to the app has been great and we have received the honour of being nominated in the top three business apps across 76 countries by the app development company, YUDU. It is a great honour for us to receive this recognition – particularly as it is our first foray into the app space. Finally, on the people front, we have managed to retain and attract top talent in the industry. I believe that one of the main reasons for this has been our ongoing evolution as a business and the opportunity it creates for people within the group. Our human capital has always been key as we work to ensure our clients continue to discover the true worth of their wealth. NO TE FRO M THE E DI T OR Welcome to the first edition of Citadel’s new-look Investor magazine. Instead of publishing Investor as a newspaper twice a year, we decided to transform it into a glossy, annual magazine for your reading pleasure. Communication is important to us. We believe that to help you realise the true worth of your wealth, we need to understand your needs and meet them, which is why we encourage clients to stay in contact with us via whichever communication tool you prefer. Aside from informative content created especially for our clients by Citadel, covering the latest news and developments across advisory, fiduciary and investment topics, you’ll also find the new Investor is packed with lifestyle content sourced from top freelance journalists. We hope you’ll enjoy reading stories ranging from sport to travel, business and more. Another exciting new communications development has been the launch of our Citadel App. Designed as a holistic communications tool, we hope all clients will download and use it. We update it regularly with valuable information from Citadel as well as lifestyle articles (including fabulous promotions and giveaways). What’s more, you can access your portfolio valuations and get your quarterly reports by accessing the secure portal section of the app. We’d love your feedback on your experience of using the app as we continually work towards making it everything you need and want. Please drop me a mail at lizellet@citadel. co.za with your thoughts. For those who are digitally wired, you can also find us on Twitter (@CitadelSA), LinkedIn and YouTube, as well as our website (www.citadel.co.za), which remains a content hub and the home of thought leadership articles generated by Citadel’s various business units. We also showcase our media coverage here. I hope you enjoy the new-look Investor. Kind regards Lizelle Taylor - Citadel Brand and Communication manager The Citadel magazine 2015 5 At Citadel, we believe that money by itself is merely a number. It is the meaning and the purpose applied to that money that interests us, and it is what carefully managed wealth allows our clients to do and be, that gives meaning to what we do. BRAND CITADEL COMPANY NEWS Andrew Finlayson - Citadel Marketing Director andrewf@citadel.co.za 2014 has provided fertile ground for the Citadel marketing team to grow and develop the Citadel brand. Following the relaunch of our brand in 2013, we have sought ways to entrench our brand message, and to engage with our clients. The profile of the brand has been raised through advertising and communication. We have continued with our TV ad campaign across the DStv lifestyle channels and complemented this with print, digital and radio slots. This strategy has seen the profile of the Citadel brand been elevated substantially. The highlights of the past year have undoubtedly been the Inspiration Indaba and the launch of the Citadel App. The focus of the app has been to provide our clients with up-todate portfolio and market information as well as sharing important news relating to the company. It has also been designed to provide our advice team with tools to share with clients when meeting in person. Included in the app is our online publication – My Life – which provides content that is of broader interest with a focus on common passions such as wine, food, sport and travel. The Inspiration Indaba 2014 featured a variety of home-grown speakers who were invited to share their personal stories and, by doing so, provide inspiration for the audience and the broader community. The Indaba was preceded by a series of interviews on radio as well as a podcasts on Moneyweb. These interviews featured the speakers and other South Africans with inspirational stories to share. Each speaker brought something unique to the day and made a special contribution to the Indaba’s success. Within the group, we are excited to be establishing a brand identity for The Wealth Corporation – a subsidiary of Citadel. The Wealth Corporation partners clients who are preparing for, transitioning into, or are living in retirement. Retirement can either be liberating or extremely stressful – depending on the preparation that has taken place. It is the aim of The Wealth Corporation to ensure that our clients are well prepared and that all elements of their retirement have been considered, the financial, as well as the practical and emotional. It is our aim that through our thorough planning process, our clients can take many different scenarios into account, allowing them to know tomorrow, so that they can welcome tomorrow. On the whole, it has been an exciting and busy year for the Citadel group brands. We look forward to building on this strong foundation in 2015. One of the images used in our ad campaign. The Citadel magazine 2015 7 COMPANY NEWS MESSAGE FROM THE HEAD OF WEALTH PLANNING John Kennedy - Citadel Director: Wealth Planning and Regional Head: Western Cape johnk@citadel.co.za Twenty-one years ago my Citadel partners had a dream to build the leading wealth management business in South Africa – recognised and respected by our peers and clients alike. This vision would be realised based on a set of shared values: 1. A true partnership ethos; believing that together we could go further. 2. Intellectual honesty would be the cornerstone of our relationships – both internal and external. 3. That we would act like owners and advocate an entrepreneurial spirit. Grounded in this vision, these values have combined to build a business which today sees: • • • Citadel serving more than 4 500 families. Employing some 375 people focused on all aspects of wealth management. Managing family wealth of more than R30 billion, invested in multiple asset classes all over the world. Much of the success in growing Citadel has been in having a specialist team of advisors focused on new opportunities, the ‘growth side of the coin’. Such growth – rather than being driven by the traditional ‘sales and product centric’ approach is at its heart motivated by an emphasis on people – and with it a greater understanding of how to enable prospective clients to make better decisions about their personal finances. Making positive decisions compounds positively and it is our ultimate aim to have an enduring relationship with each client as sound advice seldom leads to immediate gratification. Given the world we live in, the benefit of our advice becomes more relevant in the tougher times and moments of crises we 8 The Citadel magazine 2015 tend to face from time to time. Each year brings its own unique ‘worry on/worry off’ characteristics and so the process we follow is a consistent and effective one, specifically; • • Key to financial independence is defining, understanding and managing the various financial and investment risks and forms a cornerstone to how we go about setting the objectives and planning the financial roadmaps for each of our clients. This allows people to move forward by design rather than by drifting from one event to another. We assist clients to protect and grow their capital and, in turn, ‘end well’ by recognising that investment capital (whether generated from the sale of a business, retirement, inheritance, or other) is often representative of a long and sustained effort. • We aim to make life ‘simpler’ by reducing the complexity of finance and investments – to recognize that less can be better and furthermore that once a strategy or objective is agreed upon we have the ability to execute on those decisions. • Furthermore we know how to ‘keep score’ and measure whether a client’s goals and objectives are being met on a continuous basis. History is a great teacher and whilst our brain’s wiring makes looking to the past seem less risky than it was, various patterns become evident over time. Amongst other; • • • • • • • • How liquidity dries up in market pullbacks. How market volatility increases our anxiety levels and creates detrimental and unnecessary decision-making. How the ‘buy’ decision behind investing is as important as the ‘sell’ decision. How cash flow management is key to a robust financial plan. That defining a personal exit strategy on your terms allows you to ‘end well’ and translates personal success into financial success. How the lack of a proper estate plan and a will can cause untold trauma. How poor personal financial governance is an unnecessary risk. How we place too much emphasis on the global and national economies and too little on our personal economies. All of the above highlights why Citadel is set up in the way that it is – including but not limited to financial planning, fiduciary planning, risk management, philanthropy and investment management. Coming up with the answers and solutions and where to allocate investment capital is a collaborative process that is the essence of the advisor relationship and provides the clarity and certainty that many of our clients seek. WHAT ARE THE CHALLENGES AND GOALS FOR WEALTH PLANNING IN 2015? With offices in all the main centres around South Africa we continue to look for and grow our advisor team both from within the group as well as looking for the right quality specialists who fit the bill. Similarly we look for prospective clients who are aligned with our targeted approach and whom seek a long-term advisory and investment relationship. To this end our efforts will continue within select corporate initiatives and we will continue to grow our presence within the entrepreneurial and business owner universe. Our women-focused strategy is working well and we have an incredible community that is growing exponentially. We are also building on the successful joint ventures currently in place and, over the year, we will continue to explore new avenues of business partnerships. The regulatory environment is becoming more complex and we will continue to embrace all its facets and ensure we remain at the forefront of best practice. Importantly, what we’ve learnt over the years is that successful growth comes from the ‘inside out’. Being endorsed by our clients and broader networks is invaluable and allows us to continually leverage off our base. If we continue to get this right we continue to grow in the right way at the right pace. Lastly, as 2015 unfolds we’ll enjoy and protect the culture that makes Citadel the unique and distinctive business it is. I hope you’re part of it. The Citadel magazine 2015 9 With The Wealth Corporation’s expert financial planning solutions, we make sure our clients are fully prepared for what their future may hold. Our Integrated Insight retirement programme offers a 360-degree view of our clients’ retirement needs, giving them the most comprehensive advice. Because we believe that only once you fully understand what your tomorrow may bring, will you be able to truly welcome it. COMPANY NEWS NEWS FROM CITADEL’S AFFILIATE COMPANY THE WEALTH CORPORATION Andries du Toit - The Wealth Corporation CEO andriesdt@wealthcorp.co.za The past year has been a busy one for The Wealth Corporation. It has been a year of exciting change, growth and development within the business. The most obvious change has been with regards to the shareholding and structure of the company. In April 2014, Citadel acquired the remaining 30% of the shares of The Wealth Corporation with the result that it is now a wholly owned subsidiary of Citadel Investment Services. From a leadership perspective, I took over as CEO from Peter Nieuwoudt who spent six years at the helm. Peter remains as a director and a key member of the team, and continues to follow his passion of advising clients. I have been joined on the board by Andrew Finlayson – Citadel Marketing Director – who will take responsibility for the brand and new business development within the company. Andrew Möller – Citadel CEO – fulfils the role of Chairman of the board. Bouwer Nell, one of the founding members of The Wealth Corporation remains a director. We have experienced immediate benefits through the ‘parent relationship’ with Citadel. In the background, the systems, IT, finance and compliance teams have been working hard to ensure that the operations of the business have a very solid foundation. From a client perspective, the marketing and asset management teams have been focusing on the investment solution and client experience. The link to Citadel has also enabled a new growth path to be developed for the business. Aligned with this is the addition to the team of a number of quality advisors, as well as the opening of a number of new offices. The past year has seen our advisory team grow by 50%. In addition to this, it is our desire to add further experience to the Sandton office and align our numbers with the economic opportunity in South Africa. In addition to the new heads within the team, we have opened a new office in George. We felt it was a great opportunity to have a presence closer to our existing client base in the area, as well as to benefit from the demographic shift taking place in the country with an increased number of people relocating to the coast. In other office-related news, the Durban office has relocated to join Citadel in the La Lucia Ridge office. I have no doubt the teams will benefit from operating closely together. Finally, we have opened a satellite office in Stellenbosch, which will make interactions with our clients in the winelands far more convenient. From a solutions perspective, we have benefitted from the close relationship with Citadel’s asset management team and have developed the H4 range of funds that our clients have seen in their portfolios. These have been designed to align specifically with the financial planning process and ensure a cost-effective and efficient way of managing portfolios. The range of funds ensures a globally diversified portfolio that can be easily rebalanced when necessary. Another exciting development that you will see more of, is a refresh in the brand strategy of the business. Our focus remains on partnering with clients who primarily have a financial planning need, to ensure that they are retirementready. This includes saving for retirement, transitioning into retirement and living through retirement. Retirement is typically one of the most important decisions in one’s life and we would like to ensure that you are prepared for this transition, have considered all of the possible scenarios and – as a result of the considered view – can look forward to the next chapter of your life with excitement and enthusiasm. We believe that advice pertaining to retirement can’t apply to financial matters only and should also include practical and emotional considerations. We call this Integrated Insight and it forms a key part of our advisory process. Ultimately, our considered and robust planning process allows you to know tomorrow, so that you can welcome tomorrow. In support of our focus on retirement-readiness, we will continue to host retirement seminars in all of the major centres in 2015. We held our first seminars in November 2014 and they were a great success. These will become the cornerstone of our marketing efforts as we look to share our message with people considering their future. I remain extremely excited by the future of The Wealth Corporation. I believe we will be able to make the most of the opportunities presented to us – both by investment markets and within the business and the industry. We are well positioned for growth as well as having the team in place to take care of our clients, who form the foundation of our success. The Citadel magazine 2015 11 PERSONAL Finance THE FIRST STEP TOWARDS A BETTER FINANCIAL FUTURE Marius Bester - Citadel Advisory Partner mariusb@citadel.co.za The well know saying “failing to plan, is planning to fail” is highly applicable when it comes to personal finance. Developing a financial plan allows you to see the bigger picture; crucial when mapping out your financial future. It helps to provide financial security, particularly in the event of unforeseen circumstances, like disability or death. In addition, it addresses the big concern of having enough invested to retire independently. Developing a financial plan can be complex and is best done by securing the services of an accredited financial planner who will follow a step-by-step process to really understand your situation from all relevant angles and help you to produce an integrated solution, or financial plan, tailored specifically to your needs. 12 The Citadel magazine 2015 Creating a personal financial plan starts with identifying your goals. Remember that each goal needs to be achievable within the context of your situation. This serves as a reality check, taking into consideration the resources available to achieve your desired financial goals. If your resources are insufficient, particular goals must be adjusted to be more realistic. Goals are usually dependent on your monthly budget. D E FINI NG Y OUR G O A L S Each individual’s goals are different. Some people prioritise risk cover (assets, life and disability cover), which involves a premium. For other people, retirement is the most important goal. When looking at risk cover, the amount of cover needed must be determined to ensure adequate protection of assets to avoid financial loss. Assess whether you can afford the premium for this cover, taking into account your income versus expenses (your budget). It may sometimes mean making sacrifices to ensure the attainment of your goal. When it comes to saving for retirement, the sooner you start saving, the better. It is important to remember that the returns of your investment will be determined by the underlying asset class of your investment. Investing has its own risks, whether it be institutional, asset class, inflation or cost. This is why it is beneficial to have a financial advisor who can help you to navigate the choices available. If you don’t have a financial plan in place, ask yourself: “What will the effect be if I die tomorrow? Or what if I become disabled?” A well structured financial plan protects the household and your family/dependents from any unforeseen risk. Another important question to ask yourself is: “Will I have enough capital when I retire, or will I be dependent on other people to survive?” Again, a good financial plan creates financial security and ensures that all your goals will be met. It gives direction and meaning to one’s financial decisions. PR E PARING A FINANCIAL PLAN. MARIUS’ TOP 10 TIPS: 1 2 3 4 5 A detailed personal budget is a good place to start. Have a look at your budget and see how any additional expense for life cover/disability cover/ retirement planning will affect it. Determine your financial goals and be realistic. Ask yourself: is it life cover/disability or retirement/investment planning or all of the above that need addressing? 6 Be aware of the effects of inflation on investment values, in particular when planning for retirement. 7 Find a reliable advisor to prepare a detailed analysis for you and always establish what the costs will be up front. 8 Get your partner/spouse involved in the process. 9 When it comes to retirement planning, your work retirement fund will probably not be enough. Seek financial advice to secure a comfortable retirement. Compile a list of your assets and liabilities, including any current investments and policies. Include details of the income for both you and your spouse (if applicable). Include your dreams or aspirations, such as owning a holiday home or buying a vintage car. Consider tax implications, if any. The advice of a financial planner cannot be stressed enough when it comes to the complex world of tax. 10 Preferably work with a Certified Financial Planner® (CFP®). It is a good idea to conduct a background check by asking for references before enlisting their services. The Citadel magazine 2015 13 PERSONAL Finance LOW COST PA S SI VE I N VE S T ING C AN HAVE A H I G H PR IC E George Herman - Citadel Head of South African Portfolios georgeh@citadel.co.za TH E PRINCIPL E S AND ASSUMPTI O NS O F PASSIVE INVESTING Passive investment products are relatively new to the investment landscape. They’re a very welcome addition to the product universe as a very basic and low cost vehicle. However, investors should be wary of focussing only on the simplicity and low cost as the attraction of passive investing. To make an informed decision, you must first understand and accept the principles and assumptions on which passive products are based. 14 The Citadel Magazine 2015 PAS S I V E I N V E S TING H A S V E RY LITTL E AC T U AL H I S T ORY C OMPARING T H E AT T RIBUT E S O F PASSIVE AND ACT IVE PRODUCT S The Vanguard Group was the first to introduce passive products when they started offering index tracking products in 1975. These products enabled investors who seek pure access to a specific market index to achieve that quickly, cheaply and relatively efficiently, and the products became very popular. Various new versions of these products soon developed, and today you can choose between index tracker funds, exchange traded funds (synthetic or physical), or exchange traded notes. Investors use these to get pure access to market performance. To get a better understanding of the merits of active and passive products respectively, we will analyse and compare the main attributes of the two styles: Active asset management has a somewhat longer and more chequered history – over the last century there have been many successful active products but also many that failed. However, since the advances in computer technology became part of what asset management is today, active management has exploded. T H E B E N E F I TS OF A C TIV E M AN A G EM E NT Today, no single investment house can do without quantitative analysts who diligently analyse data and positions, both before and after investing. Active managers can understand and monitor risks more effectively as well as test the validity of investment strategies. In fact, portfolio construction has become a feat of engineering, as diversification benefits are maximised based on the degree to which returns of the various asset classes go up or down together. The presence or lack of this computational ability and understanding can make or break an investment house. Many active managers have failed in their endeavours to deliver what they promised. However, that doesn’t make active management a futile exercise. Just think of Thomas Edison, who, after two years of failed attempts at creating an effective light bulb, famously declared: “I didn’t fail 10 000 times. I just found 9 999 ways that don’t work.” Active managers can understand and monitor risks more effectively as well as test the validity of investment strategies. 1. Passive products are cheaper than actively managed products, but at a price. Although we don’t argue that passive products are in fact cheaper than active products, the relation between the cost and the benefit achieved must be fair and aligned. Costs should also be separated to show what investors pay for advice, what they pay for the administration of their website, and what they pay for the asset manager. The most important factor to take into account is that cost is just one of many metrics that you should use to select the appropriate investment vehicle. The promise of lower costs distracts the investor from truly questioning or understanding all the liabilities and investment risks. When you have to consider undergoing surgery, you won’t base your choice of physician only on cost. You will ask questions about the risks of the procedure, process of the surgery and recovery alternatives. However, when it comes to investing, it has become popular to focus on ‘cheapest’ as the only factor to consider. This is why, to understand the full picture, it is important to ask your passive provider exactly what happens to your dividends and what counter-party risks they assume when entering into scrip-lending agreements with your stock. It’s also important to ask whether they achieve their tracking via physical replication or sophisticated and complex synthetic structures that may involve derivative counter-party risks (the risk of default by another party involved in the derivative structure). Lastly, you should ask about their realised tracking error (or deviation from the market), which should be zero. 2. Both active and passive managers should be judged by their actual return track records. Passive providers often promise that they can provide investors with the return of a specific index, while pointing out active managers that failed to deliver what they promised. It is common discourse in the investment world that you must show a track record of actual real returns before claiming any ‘expertise’. In this sense, investors should be wary of passive managers that take the history of an index and claim that they ‘could have’ provided that and will continue to provide it into the future. Just like active managers, passive managers should be judged according to their actual track record. There are many sophisticated systems, people and processes that are required to deliver accurate, risk-free index tracking, and it’s best that you see this track record instead of assuming that it can be generated. 3. Passive and active products exist symbiotically. The actions of all active managers combined cause changes in the relative valuations of assets. This transfer mechanism ensures that markets operate according to what is known as informational efficiency, where prices fully reflect all available information. Without active management, passive instruments would by definition permanently hold incorrectly or poorly priced assets, which means passive products would be inefficient investments that don’t deliver the risk premium they should. Passive vehicles need active managers for their survival in a classic symbiotic relationship. In other words, these styles aren’t enemies, but rather complement each other. 4. Active managers actively manage risks, protecting their investors. A passive vehicle provides investors with the exact performance and risk of the underlying index. This means there is no interference or management of the risk/volatility/drawdown that the product passes onto the investor. On the other hand, active managers will reduce portfolio risk during times of excessive valuation. How they do this will depend on the style of the manager and what’s allowed within the particular mandate. The fact is that active management is about managing risk as much as it is about achieving returns and active products will on aggregate have less risk than passive products. 5. The bottom line is that active management is not a zero-sum-game. Passive providers have made bold statements like “The bottom line is: investing is a zero sum game (ZSG)”*, in other words one person’s gain is equivalent to another’s loss. They argue that the underperformance of active managers (after costs) is a ‘mathematical certainty’. We disagree, for the following reasons: 1) For something to be a ZSG, it has to be an enclosed universe, with no growth or leakage and a perfect counter or match to every transaction. This is the case in the derivative markets and futures markets, where risks are transferred. For active management or alpha generation to be a ZSG, every single asset manager across the globe would have to use the same benchmark for all assets and should report in the same currency. This is obviously not the case, which proves active management is not a ZSG. 2) Not all holders of assets actively seek to outperform the asset’s benchmark. Less than 30% of all assets globally (and even less in South Africa) are actively managed with an intention to outperform the market. Other non-index holders include corporate structures, group holdings, private ownership, employee incentive schemes and owners in other currencies. These owners do not compete for outperformance, but voluntarily contribute to out- or underperformance as they’re not measured against an index or benchmark. This means it is theoretically possible for all active managers to beat the market or core asset class benchmark. While some active managers fail to outperform objective market benchmarks, this is not due to some mystical or mathematical impossibility. Rather, it is due to poor alignment of interest with the investor, poor adaptation to a changing environment, incorrect benchmarks, complacency, and a lack of clear objectives. Pure asset aggregators are the poorest representatives of the fine art of active asset management, yet they are often used to motivate why active management is unsuccessful. More agile, technologically advanced and diligent managers have, can and will outperform the market. ACTIV E AND PASSIV E PR ODUCTS E ACH HAV E THEIR PLAC E IN THE MARK ET Passive products are not appropriate for everybody, just as actively managed products are not appropriate or necessary for everybody. They fulfil different roles and are, in fact, complementary. Investors should be very wary of arguments that disregard active management in favour of passive management without having the full picture. This is because at the end of the day, the mere decision of which passive product to use, is an active decision. *Moneyweb, 1 September 2013, Opinion: Why the active vs. passive investment debate is unfounded. 16 The Citadel magazine 2015 STAY INFORMED BY DOWNLOADING THE CITADEL APP The Citadel App provides access to all the Citadel content our clients need, in one easy-to-use application. You will now be able to get the information you want, on the move, from your preferred device, as well as value-added content that’s exclusive to the Citadel App. To download the Citadel App, access the application store on your device and search for: Citadel Investment Services. The Citadel App is free and available on iOS, Android and Windows devices. We are sure you will find the Citadel App useful and hope that it will become another valuable communication tool in your journey of discovering the true worth of your wealth with Citadel. For more information visit www.citadel.co.za. Johannesburg: +27 11 722 7600 Pretoria: +27 12 470 2500 Cape Town: +27 21 670 9100 Durban: +27 31 560 7200 Citadel Investment Services Proprietary Limited is licensed as a financial services provider in terms of the Financial Advisory and Intermediary Services Act, 2002. A member of the Group. OFFSHORE DIV E R S I F Y I NG INT O O FFSH O R E P ROPE RTY Mike van der Westhuizen - Citadel Investment Analyst - michaelvdw@citadel.co.za Harold Strydom - Citadel Portfolio Manager - harolds@citadel.co.za Property investment is often summarised by the clichéd ‘location, location, location’. It may be a well-used phrase, but this advice couldn’t be more apt when exploring the investment potential in the global real estate market. Fortunately, you don’t need to be a real estate mogul like Donald Trump to access these opportunities. The most liquid, cost-effective and hassle-free way to gain exposure to a diverse portfolio of properties is through listed property stocks (in other words property-focussed shares that trade on stock exchanges). Structures called Real Estate Investment Trusts (or REITs) are a common and globally recognised way for investors to access incomeproducing, listed property. A REIT is essentially a company that owns and manages a portfolio of real estate assets. To qualify as a REIT a company must have most of its assets and income tied to real estate investment and must distribute at least 90% of its taxable income to its shareholders annually. This income focus means that REITs generally produce a higher dividend income than ‘regular’ stocks. Also, given that the underlying revenue (rental income) is mostly contractual (and, therefore, closely tied to inflation), listed property income streams are more predictable than most equities and can provide good inflation-hedging over time. Listed property also offers decent diversification as part of a multi-asset portfolio. Geographical and sector diversification within the asset class is important, given that the income generating assets (the buildings) are situated in a fixed location and are affected by different economic and business cycles. Economies are not always equally strong at the same time in all regions and economic growth may not increase the demand for all property 18 The Citadel magazine 2015 types at the same time. It is also important to note that South Africa makes up about 1.3% of the global US$1.3 trillion listed property universe (as measured by the FTSE EPRA/NARIET Global Index), so diversifying into different regions makes sense. The South African listed property market is dominated by large, diversified companies such as Growthpoint and Redefine, which operate in a mix of retail, office and industrial sectors. Globally, the picture is a lot different and specialisation, as far down as subsectors, is common. For example, certain New York REITS specialise in retail and office buildings located within a couple of blocks of Central Park in Manhattan. The investment opportunity set is thus much larger than in South Africa alone and increasingly we see locally listed REITs making investments offshore. As investors we should take cognisance of the fact that the likes of Growthpoint and Redefine (the true experts in the industry) are finding it increasingly difficult to find good opportunities in South Africa. While South African REITs have focussed their offshore investments into the United Kingdom, Australia and Eastern Europe, many other regions offer even better value. The United States’ market represents roughly half of the global REIT universe and Asia-Pacific makes up another quarter, making them regions to explore from a valuation perspective. U N I T E D STAT E S EUR OPE AS IA-PAC IF IC E CO N OMI C G RO W T H Recovery continues Recovery fragile Strong growth IN T ER E S T RATE S Historically low Historically low Low SU PP LY- D EM AND Improved demand Little new supply Strong demand RENTAL G R O WT H Above inflation Above inflation Above inflation VACA NCI E S Improving Improving Stable When evaluating listed property on a regional basis, it is important to consider both property specific factors (vacancies, rental growth and supply-demand) and macroeconomic factors (economic growth and interest rates). The overall global picture at the moment is a positive one for property. The global economy continues to recover, while interest rates remain close to historical lows. Few new developments have gone up over the last number of years, specifically in the United States and Europe, therefore a supply shortage is developing. Furthermore, many of the rental agreements signed during the 2008-2009 global economic crisis are now coming up for renewal and significant upward revisions are possible. Vacancy rates also continue to improve. The last factor to consider is what is already in the price. Listed property is viewed as a hybrid between bonds and equity. When bond yields fall, property yields usually follow, pushing up prices. A key risk at the moment is that bond yields are expected to rise, however, the property spread (difference between bond and property yield) is high, providing a potential cushion against rate increases. The equity-like component comes through when dividend growth is strong and that is certainly the expectation in the positive environment described above. I N C O NC L U SI O N: We see global listed property offering great potential at the moment. Since the economic crisis of 2008-2009 started as a housing market crisis in the United States, sentiment towards listed property in general took on a pessimistic tone. But this is changing. When investing in listed property, it is important to have a similar mind-set as to ‘regular’ equity investing. It is a long-term investment, markets can be volatile and drawdowns deep, but over time investors are rewarded with excellent returns. The Citadel magazine 2015 19 PERSONAL FINANCE C AN S OC I AL I S M W OR K I N S OU TH AFR I C A? Maarten Ackerman - Citadel Senior Investment Strategist maartena@citadel.co.za I sat down with journalist Mandy de Waal earlier in 2014 to discuss the outcome of the national elections and the potential impact on South Africa’s growth prospects. As we spoke, the discussion turned to socialism, the economic system of vesting ownership and control in collective hands. I began to ponder if this system could work in South Africa. Of course the starting point for a discussion of this nature lies in asking the question: Does socialism work? Well, it depends who you ask. You get a very different response depending on which side of the fence you sit when it comes to ideology. The discussion is being driven – both here in South Africa and abroad – by the ever-widening gap between the rich and the poor. Globally the likes of the International Monetary Fund are extremely vocal regarding the potential rise of geopolitical tension given the massive increase in global income inequality. South Africa is facing similar challenges. We have one of the highest Gini coefficients in the world, which measures the gap between the rich and the poor. Given our history we also face a legacy issue which skews the wealth distribution in the country towards minorities, rather than the ruling majority. In recent years this has seen the rise of government social grants. But this is not just a South African profile. The gap between rich and poor is widening around the world. In part this resulted from the economic crisis of 2008, the European debt crisis in 2011 and the resulting monetary policy that took place thereafter. Many Western governments are sitting with excessive debt which they need to repay, and they are doing this partly by driving interest rates to record lows and well below the rate of inflation, thus easing the burden. Such an environment of negative real rates (interest rates below inflation) assists governments in deflating excessive debt faster, although it will still take many years to deleverage the system. By pushing interest rates to below inflation, governments are basically using future generation’s savings to repay debt today. Current negative real rates remove the incentive to save. After all, cash in the bank currently won’t keep up with inflation so you actually get poorer every day. The lower-end of the savings community is certainly not benefitting from such policies. With no real yield available on cash, investors are searching for alternative higher yields. This process supports many other asset classes, particularly the riskier ones. It’s partly why stock markets around the world are rebounding strongly. And this is one reason contributing towards the opening up of the wealth gap. People with only a savings account at a bank get poorer, while equity owners are getting wealthier as markets rebound. So how does one solve the gap between the haves and the have nots? And is there a regime which could achieve this? The Citadel magazine 2015 21 The three most common – yet different – globally accepted ideologies are capitalism, socialism and communism, or a variety of different blends or variations or combinations thereof. From an economic point of view socialism sounds like a good solution. It promises prosperity, equality and security; ideal solutions to the problems we face. That said, why, if socialism works, do people in these countries often flee to capitalistic neighbouring countries? Consider Cuba, Eastern Europe and Zimbabwe. It seems that the promise of socialism fails to deliver and, over time, only leads to more poverty and more misery. This view is reinforced by history which highlights the fragility of socialism as a structure – be it on the economic or political side. Take China for example. It’s an interesting case because the country still has a number of state-owned enterprises which is essentially a soft form of socialism. But China realised about 10 or 15 years ago that it can’t solely rely on being a socialist state if they want to industrialise and become a global player. They are now making slow progress towards balancing the economy to include more free market or capitalistic elements. Those with a pro-socialism stance will point to Scandinavia (comprising Norway, Denmark and Sweden) and the Nordic countries (Denmark, Finland, Iceland, Norway and Sweden) as examples of a form of socialism that works. Here again one needs to look at the structures. In Scandinavia they are able to finance socialism through imposing very high taxes – more than 70% for top earners. The payoff is that the government provides most of the welfare services. In Scandinavia tax payers get ‘free’ education and ‘free’ healthcare. But, of course, it’s not fully free because this is paid for by high taxes. In South Africa the tax rate is lower, but because the government’s delivery of services is inefficient, many taxpayers opt for private healthcare and schooling. The problem is that the government cannot provide the same level of service to all communities, which has resulted in a massive increase in private schooling and private medical care, as well as private security. If you add up what South Africans pay for all these additional services you pretty much have an implied tax rate as high as that of Scandinavia. Another factor which must be considered is that while Scandinavia embraces socialistic practices it also ensures that there is a strong free market or capitalistic business environment. Scandinavia has few regulations that hinder business, there is no talk of nationalisation, and the market 22 The Citadel magazine 2015 is reasonably free from protectionism. The business side of Scandinavia is highly competitive and, as a result, they can create jobs, people earn well and, key to it all, they can afford to pay higher tax rates. As a result of a healthy economy they have the income base to provide a broad welfare net to society. These examples make a discussion about socialism extremely broad and we have to be very clear about the kind of policies we are talking about. When you start discussing state socialism, one can go back to the example of China where you have state-owned enterprises and where nationalisation is a common theme. Here the state wants to take control of a big golden egg, and wants to run it so that government can get its hands on resources and redistribute this to the majority of the people. But there is also a more liberal type of socialism where you get worker councils or trade unions. In South Africa we already have many of these elements. We have strong trade unions, although it is a very different debate as to whether they are adding value or not in terms of securing a better deal for labour. And, some of our political parties favour state ownership and protectionism. Full-blown socialism would occur when the state nationalises all resources and, in doing so, removes any incentive from the population to put in extra hours of work. As a result of that the marginal benefit reduces over time, and so the society continually gets poorer. This is the complete antithesis to capitalism, which is incentive based and profit driven. The incentive being that if you work hard, and put in more hours, then you can share in the wealth creation over time. This is a way that can extract more value for workers and create more jobs. Pure capitalism is all about the incentive. One makes profit and retains that profit. Socialism is about taking ‘profits’ and sharing equally. I think a fine balance between the two can help resolve some of the issues that we face in South Africa. Instead of taking resources and giving them to states (or any government) which are typically (and this applies anywhere in the world, not just South Africa) less efficient than businesses, why not let businesses run resources as they can extract greater profitability. It makes more sense from an economic point of view to have an incentive for business to run industry and to make a profit, and for government to share in this, not through running the business but through taxing the business appropriately. I would argue that instead of nationalisation and protectionism, one would need to relook at how businesses pay tax in South Africa. I am not saying pay more taxes, rather look at more efficient taxes and tax incentives. This would help create more jobs, and by creating more jobs we would help alleviate poverty. Getting this right would require government to be involved in creating the right environment. But I don’t think government should be the sole owner of that environment. Government needs to pull the right strings to create an optimal setting for business to succeed, but business will only flourish when there is an incentive model and an environment conducive to growth and stability. Government needs to create balance between the services they provide and the taxes that they charge, so this is conducive to stability and growth. I think there is a risk if South Africa veers to the left and increases elements of socialism, particularly in terms of full nationalisation and protectionism. This could see growth potential deteriorate significantly. 2014 has been a sharp reminder that even a little bit of liberal socialism (strong trade unions) can be a barrier to free market operations and very detrimental to economic growth. The balance, I believe, is delicate, but with the right will it can be achieved. This is the responsibility of all role players, including business, government, labour, you and me. An extract from Maarten Ackerman’s interview with Mandy de Waal appeared in Finweek magazine on 29 May 2014 (Is a more socialistic South Africa sustainable?) " If you add up what South Africans pay for all these additional services you pretty much have an implied tax rate as high as that of Scandinavia. " WOMEN’S INTEREST C R E ATING TRUE W EALTH Dudu Tembo - Citadel Portfolio Manager dudut@citadel.co.za Earning a high salary does not guarantee you wealth. This is according to a 2012 Australian study, which indicates that only 34% of those Australian households ranked in the top 10% of household income were, in fact, ranked in the top 10% of household net wealth. This is an alarming finding and represents a trend that seems to affect women more than men. Although women are receiving greater recognition and higher salaries in the workplace, I believe they are being handicapped by belief systems and behaviours that are not wealth creating. This begs the question: How do we change this behaviour so that women can effectively make the conversion from simply being high earners to being truly wealthy and financially independent? In my opinion the first step is for women to start seeing net wealth as the indicator of financial independence, rather than gross income. It’s also advisable for women to evolve their income sources, because statistics tell us that in order for high income households to fall into the high-net-worth category they need to build up income sources which are not solely dependent on salaries and wages. The next critical step is to reduce debt. This approach, however, means that women need to make lifestyle changes; including embracing delayed gratification. Unfortunately, the longer we delay in making wealth creation our priority, the more severe will saving in the future be. However, achieving this state is not as daunting as it sounds. 24 The Citadel magazine 2015 With the right financial education and advice from a qualified financial advisor, a woman can move from a position of being cash-rich to taking care of herself in the future. A good starting point to making the shift from high income to high-net-worth is to take a quick lifestyle audit: • • • • • How much do you earn? What is your monthly spending breakdown? Are there areas where you are being excessive in your spending? Can you make cutbacks? What saving and investments do you have? What is your debt? Debt can be a drain both in terms of wealth creation and psychologically. Then ask the question, how can I invest more? My recommendation is that, in the short-term, women aim to save at least 10% of their salaries and to grow that to 20% in the medium to long term. Steps to help you achieve this goal include: • • • • Ask your financial advisor to provide different models to help calculate what you can realistically save. Build up an emergency reserve of about six months’ worth of expenses, which should ideally be saved in a money market account. Invest any other cash reserves. Consider how you can create other income streams. For example, by investing in a rental property. CLIE N T-LED N O T PRODUCT-DRIVEN WHO WE ARE You are at the centre of everything we do. In other words, we are client-led, not product-driven. Citadel’s focus is on providing you with the best wealth management advice you can possibly get. We do not sell products or earn commision. It’s a transparent approach that frees us up to offer you honest and objective advice. It also ensures our interests are aligned with yours. And because our fees are based on the performance of your portfolio – the better you do, the better we do. Whats’s more, we manage your affairs and treat them with the utmost confidentiality and discretion. Ours is a unique value-driven culture that has forged deep and trusted longterm relationships with our clients for over 20 years. www.citadel.co.za The Citadel magazine 2015 25 WOMEN’S INTEREST WOMEN INVESTORS ARE FROM VENUS Caren Rennie - Citadel Head of the Female Strategy carenr@citadel.co.za When it comes to financial security, women really do come from Venus and men from Mars. Research shows that women think and plan very differently for their financial security than men do, and the two genders have distinctly different expectations from their investments. Research tells us that men and women relate to money differently because their needs and beliefs around investing are different. For example, men and women have different appetites for risk; 80% of men die married, while 80% of women die single. Furthermore, one in three women believe men are generally better at handling finances than they are, and women experience higher levels of financial vulnerability than men. Understanding these differences is what motivated Citadel to create a strategy specifically aimed at addressing the needs of female investors. Five years ago, the company recognised that as women in South Africa become more financially empowered they need a different approach and conversation when it comes to money matters. I believe our mission at Citadel is to partner with and empower women to take charge and ownership of their financial futures and, in the process, to create their own destinies. They’ve earned it and deserve it. Over the past five years we have learnt many valuable lessons about what our female clients are looking for and about their expectations. For example, women investors fear ‘losing it all’. They are also aware that they are likely, at some stage in their lives, to be left alone through either death or divorce, however, many don’t feel as financially confident or 26 The Citadel magazine 2015 knowledgeable as their male partners. These issues can make addressing financial issues with women tricky as they are often not comfortable talking about money and investing. Over and above these concerns, a female-focused strategy needs to take into account the fact that women tend to base their investments on gut feelings or emotions founded on good or bad past experiences. Sallie Krawcheck, respected as one of Wall Street’s most senior women, confirms our experience of female investors. When she worked at financial services corporation Smith Barney, the company knew that 86% of its clients didn’t know what a managed account was. While most clients never asked for an explanation of what a managed account was, men invested in them while women avoided them. Krawcheck says: “Distinctions between men and women investors often begin with the way the genders think about money. Men think of money as a stream where money comes in and money goes out. Women think of money as a pond.” Other key insights into women’s expectations from their finances include: • Women often lack confidence when it comes to making financial choices. Women, being historically less socialised in financial matters than men, often require a big event or goal to be encouraged to invest and save. Conversely, men may start dabbling in investing from a young age. • • • • • • • • • Women often feel vulnerable when it comes to managing their own finances and investments. Women often make financial planning a lower priority in their lives; family and career come first. Women tend to work with their partner when making household financial decisions: 35% of women with spouses or partners share investment decision making while 73% of men claim to be the sole decision makers. These figures are interesting given that, in the United States, 53% of women (including single, married or those with a partner) are primary breadwinners and 22% of women who are married or living with a partner report being the one who makes more money. Women who are high income earners often feel they lack financial expertise. As a result, many don’t get involved in financial decision making, claiming a lack of financial knowledge. On the other hand men who are uninvolved in financial decisions say they are too busy and have other obligations. Women’s biggest financial concerns are household expenses, levels of household debt and saving for retirement. Female primary breadwinners also worry about job security and mortgage repayments. Men tend to focus their concerns on external factors, such as the state of the economy, followed by household expenses and saving for retirement. Both sexes worry about maintaining their lifestyles into retirement, but women tend to be more concerned about not becoming a burden to their families. Women and men have different appetites for risk: 70% of women see themselves as savers rather than investors, whereas 70% of men say they are willing to take risks if there is an opportunity for greater reward, and 40% enjoy the game of investing. Women use a more holistic or long-term approach for their financial investments, such as planning for their children’s education expenses. Women also tend to favour investments that have a more social and sustainability focus. Credit Suisse, the Swiss multi-national financial services group, believes wealthier female investors will raise the demand for these types of investments. As a team we are passionate about empowering women financially and regularly host events that offer communication and interaction specifically designed for our female network. These gatherings have afforded us invaluable feedback and the response has been overwhelmingly positive with each experience offering the opportunity to gather new insights from highly influential business women. But it is not all about work, we also like to take a lighter approach to ensure our female clients get a chance to indulge in a little bit of feminine spoiling at the same time. Because, as most women know, life – like investing – is all about balance. Photos of a networking event: Caren Rennie (Citadel) and Nicky Fitzgerald Khanyi Chaba and Dr Thandi Ndlovu Citadel’s Women of Worth team has used these insights to better cater for women’s unique investing needs; these ensure that women today can reach financial independence based on their specific requirements. This is aided by the fact that the team is made up solely of women, whose goal it is to finetune Citadel’s understanding of what women desire from an investment plan and how best to meet these requirements. Yvonne Johnston and PJ Powers The Citadel magazine 2015 27 LIFESTYLE SA WINE EXPORT By freelance writer, Mike Froud Chief Executive Officer of Wines of South Africa (WOSA), Siobhan Thompson regards the development of various “global brands” as crucial to maximising the future growth potential of export markets and volumes that boomed to record levels in 2013. Following a decline in the number of wine-grape farmers in South Africa over the past 10 years, the remaining 3300 or so “primary producers” and some 560 cellars ranging from huge to boutique in size have reaped the benefits of a massive export resurgence. In 2011, total SA wine exports were going through a short period of decline. Albeit that the market had grown from 22 million litres in 1992 to 407 million litres in 2008, it had contracted to around 350 million litres in 2011 before rocketing to well over 500 million in 2013. Whereas most of the traditional wine-producing countries of Europe experienced one of their smaller harvests in 2012, the winelands of South Africa followed up with one of their bigger crops in 2013 – weighing in at 1.5 million tons, compared to 1.2 million in 2003. The quality was good, and the export markets grew to include France and Italy, much of it in the form of bulk wine (non-packaged), some of it blended with local product before reaching consumers and a significant amount of it branded. With a mandate to grow the image of Brand South Africa internationally, 28 The Citadel magazine 2015 Stellenbosch-based, not-for-profit industry organisation, WOSA represents the nation’s wine industry with offices in London, New York and Hong Kong, and has contracted marketing agents across 139 countries and counting, compared to the 20-odd in 1992. Among the positive developments, reports WOSA CEO Siobhan Thompson, is that the bulkcomponent of SA wine exports is down in a number of markets and margins are improving in other quarters. The United Kingdom is South Africa’s biggest export wine market ahead of Germany, Russia, France, Sweden and the United States, and it’s encouraging to see an upward trend in terms of pricing. “Sales are increasing in the £10-plus and £20-plus categories and have dropped in the sub-£5 category,” says Thompson. The “SA £5-plus category has grown by over 65% since 2009” and is explained in part by the strengthening value of Brand SA. Thompson comments on UK supermarkets acknowledging SA producers more on the packaging of their exclusive wines and on leading South African wines receiving an increasing amount of coverage in the British media by leading English wine writers including Jancis Robinson and Tim Atkins. “We’re getting out there more, marketing more actively in places including some where we simply hadn’t sold to before. Good quality at a good price became our stamp, and the challenge now is to succeed at a higher level.” Mulderbosch, Graham Beck and Douglas Green; Boschendal, Ken Forrester, Two Oceans, Fleur du Cap and The Wolftrap from Boekenhoutskloof; La Motte and Leopard’s Leap. These are just some of the wine brands that Thompson has observed making inroads in international markets. The people making decent profits tend to be doing so through efficiencies, big producers with brands and economies of scale. Also doing well are those who’re selling more than a bottle of wine – the experience, a brand home, places that people talk about and remember. “Among the challenges,” says Thompson, “where we are not yet established, is that we need to grow some global brands. We need to get better prices for our better wines. We’re talking aspirational, at £15-plus. And there is definitely a need for prestigious. We cannot think at one level only. Nederburg, Two Oceans, Wolftrap, Kumala…these are doing well at one level and we now need to compete at a bigger level as well as at specialist and aspirational levels – the Cognac and Champagne type of brands that everybody knows but which take a lot of time to develop.” Thompson remarks that just as there is a market for inexpensive, easily affordable, there’s also a place for superpremium positioning at R1000 a bottle or more. “Around the world, price equals status,” she says, and the chances of pulling it off under the South African flag are improving as the industry gets better at working together as well as independently. To this end, the brand strategy is multifaceted, including the promotion of top SA wines at themed events, restaurants and at industry fairs. With WOSA having showcased Pinotage and Chenin Blanc in London among the regional tastings, it’s involved around the globe. Thompson reports on SA Chenin doing well internationally, Chardonnay and Rosé doing particularly well in the USA, good support for well-rounded, easierdrinking red blends…and Méthode Cap Classique sparkling wine is another sector for growth, she feels. “We don’t have a lot of money to market Brand SA,” says Thompson, reflecting on the levy of a few cents per litre used to fund WOSA internationally. “Another of our challenges is to find the sweet spot in terms of social media, the internet and communication messaging. We’ve got a good foundation on which to build – that of diversity, of our flora and fauna, our soils, the biodiversity movement…we have product integrity and ethical labour practices. And there are the beautiful winelands, a beautiful country to visit with fantastic hospitality, friendliness, our different cultures…visitors become ambassadors for our wines.” South Africa currently ranks eighth among the countries exporting the most wine around the world. Thompson thinks it reasonable to expect the ranking to have improved by a position or two 10 years from now. And with this in mind, one of the markets she has her eyes on is Brazil – if the industry can somehow overcome the obstacles such as Brazil’s trading arrangements with Chile and Argentina that include lower tariffs relative to those applicable to South African products. The Citadel magazine 2015 29 OFFSHORE IS LA ND ST YL E By freelance writer, Fiona Zerbst Fancy your own piece of sundrenched paradise by the sea? You don’t have to look (or fly) too far, with prime real estate on offer in Mauritius and the Seychelles. These idyllic honeymoon destinations are increasingly attracting South Africans keen to emigrate or diversify their assets – and there are some good incentives to make the move. The island nations are a smart choice for South Africans. Mauritius is a fourhour flight from Johannesburg and outranks South Africa in terms of global competitiveness, according to the World Economic Forum’s 2013-2014 Global Competitiveness Report (Mauritius is placed 45th to South Africa’s 53rd). A democracy with strong, transparent public institutions, Mauritius boasts clear property rights and strong investor protection. The Seychelles, an archipelago of small, pristine islands just under five-hours’ flight from Johannesburg, may not be as competitive (it’s 80th on the list), but the country does have an 30 The Citadel magazine 2015 efficient government, well-developed infrastructure and a strong public trust in politicians – the only blot on its copybook was a military coup in 1977. (It does have attractive tax-haven status, even though the shadow of money laundering hovers over it.) “It is smaller and less developed than Mauritius and there are fewer business opportunities, but it is quieter and more idyllic,” says Chris Immelman, Managing Director of Pam Golding’s international division. Aside from being stable and relatively prosperous, these countries have made it easy for South Africans to own real estate. “If you want to buy a property as a rand hedge and perhaps get some rental income, you can move your money across quite easily without using your foreign investment allowance, which is R4m for individuals and R8m for a family,” says Immelman. “However, income or profits from the investment do have to be returned to South Africa once you sell the property.” These properties make an ideal hedge as South Africans investing in their individual capacity are benefitting from it being in a dollarbased property market. “Because Mauritius is part of the Southern African Development Community (SADC), South Africans can buy property without using their allowance and they can apply for money to be moved to Mauritius when they buy property, but they are only allowed one property in their own name,” says Theo Pietersen, Chief Executive Officer of Seeff Properties Mauritius. “Mauritian banks also offer potential buyers bond opportunities when buying into an IRS (Integrated Resort Scheme) or RES (Real Estate Scheme) – South Africans can get up to 70% on a bond and banks will use the property as security.” A CH O ICE O F DEV ELO PME NT S Mauritius’s residential property market is highly diversified, but non-citizens can only buy through one of three schemes. An IRS allows non-citizens to acquire resort and residential property on the island and gain automatic permanent residency as the units have to be priced higher than US$500 000. In 2007, RES was introduced and allows small landowners to develop their land by building residences, commercial and " There’s good capital growth in both the Seychelles and Mauritius and investors have also seen good rental returns. leisure facilities for sale mainly to non-citizens who will gain permanent residency if the unit acquired is priced at more than US$500 000. “A RES project can be developed on land of at least one acre (about 4,200m2), but it can’t be more than 10 hectares,” says Rhoy Ramlackhan, Managing Director of Broll Indian Ocean. “RESs are situated mainly in prime areas whereas IRSs are generally in secondary locations, given the size of leisure amenities required.” The Invest Hotel Scheme (IHS) was introduced in 2009 and allows property developers to sell hotel rooms, villas, suites or any part of a hotel to individual buyers during and postconstruction. “The scheme was set up for the overall financing of new hotel projects but also offers individual buyers all the facilities of an exquisitely furnished luxury resort hotel and the promise of rental income,” says Ramlackhan. Buyers automatically qualify for a residency permit when buying an IRS unit (and a RES unit if it is priced at US$500 000 or above) and this residency lasts as long as the unit is in the buyer’s name, says Pietersen. This is a huge draw-card for South Africans who may be looking for an offshore haven in times of political instability, or who want to move their business across to their new home. He adds that properties can be bought in dollars, rupees or euros – the benefit of buying in rupees is the fact that the rand is much stronger than the rupee (at a rate of about 3:1). The Seychelles offers governmentapproved developments that are essentially eco-friendly, given the Seychelles’ dedication to environmentalism. Buyers can purchase " freehold in certain developments like Eden Island (a marina development) and Four Seasons Private Residences Seychelles (which is on Petite Anse Bay, Mahé). Both Mauritius and the Seychelles have tax regimes that benefit South Africans who relocate their businesses – you pay no capital gains, property or inheritance tax and, in the Seychelles, you have the added advantage of free state schooling for children between five and 16 years of age. “Mauritius taxation is flat rate of 15% for both individuals and companies. South Africans living in Mauritius or renting out their units for investment purposes will therefore benefit from this taxation rate,” says Pietersen. PA R A DISE PRICETA G S As you can expect, properties don’t come cheap. According to Immelman, a two-bedroom apartment in Mauritius starts at around US$250 000 – typically in the northern and western areas, where the weather is better. You can get a small villa for around US$1m. Often, these developments include golf courses, wellness centres or will be situated in a beach location. In the Seychelles, a one-bedroom apartment sells for around US$425 000, roughly twice what it would have cost a buyer in 2005. “People who bought around that time doubled their money in less than five years – they were the early adopters who took great risks but reaped the rewards,” says Immelman. “There’s good capital growth in both the Seychelles and Mauritius and investors have also seen good rental returns.” ARE T H ERE A N Y H IDDEN CO ST S ? “Property price aside, a buyer will have to pay a registration tax to the government (US$25 000 or 5% for RES properties and US$70 000 or 5% for IRS properties, whichever is the highest),” says Marie Francoise Dalais, Seef’s property consultant for IRS/ RES. “Buyers will also need to pay notary fees of about 1.15%, board of investment (BOI) fees of MUR 10 000 (Mauritian rupees) for the purchase of a retail property only, plus agency fees of about 2% plus VAT.” In some cases these costs are included in the price, but this varies for project to project. Ramlackhan says the 2014 Mauritian budget gives foreign property investment a boost by allowing retired foreigners to acquire apartments in local projects, subject to a minimum transfer of US$120 000 at the time of their application. “Foreigners should probably acquire property now because ownership by foreigners is expected to fully open in the coming years meaning an increase in price in prime spots,” he warns. Pietersen stresses that property rights are protected. “Mauritius has rules in place to protect the buyer – a buyer will get a title deed before his property is even built and the developer will need to give a full guarantee that, even if he becomes insolvent, the property has to be completed. This ensures that buyers don’t lose money to fraudulent developers,” he says. The price-tag may deter some, but there’s no doubt that more riskaverse South Africans will find the peaceful islands a balm – and a good investment, to boot. COMPANY NEWS Re ach Out 2014 We make a living by what we get, we make a life by what we give. - Sir Winston Churchill Marina Knox - Human Resources Director marinak@citadel.co.za As Citadelions, we have experienced the joy and fulfilment of giving of our time as well as personal contributions to communities close to our hearts over the last year. We firmly believe that by giving, we receive so much more. Various projects were hosted by the different offices during 2014. T H ESE SHOES W ER E M A D E F O R W ORKING This project was aimed at collecting slightly worn work shoes, which were given to individuals who have been trained in shoe repairs. By receiving worn shoes, they could apply their newly learned trade in repairing these shoes and selling them to derive an income. In total Citadel collected 489 pairs of shoes. The project helped provide dignity to individuals. Rather than being a mere hand-out, recipients could earn their own income. The Sandton office supported this project, with Citadelions making personal contributions that resulted in 226 pairs of new shoes being purchased and given to underprivileged scholars in Tembisa, who were extremely proud to have a pair of brand new school shoes. FU N DAY The Cape Town office hosted 39 children from the Langa and Mitchells Plain communities for a day of fun at the Wesfleur Sports Grounds in Atlantis. DR E S S I NG DOW N F OR A G O OD CAUSE A number of running shoes were also collected, which were given to underprivileged individuals in Khayelitsha, Cape Town. Citadel offices also supported Slipper Day – 298 tickets were sold in support of raising funds towards children fighting lifethreatening illnesses. M A N DE L A DAY Casual Day, a project aimed at fundraising for people with disabilities, was also supported in all offices. The Pretoria office hosted a market day as part of its fundraising for Mandela Day. Employees as well as external individuals could hire a stall to sell food and hand-made goods. The income derived was used as part of the reach out activities around Mandela Day. National Bandana Day was celebrated in aid of the Sunflower Fund in support of the South African bone marrow registry. Offices were vibrant in different coloured bandanas, worn in many creative ways. On Mandela Day, the Pretoria office was filled with activity as Citadelions made sandwiches and packed parcels for distribution. All products used were sponsored by employees. In total, 400 sandwiches were made and distributed to communities, and 90 hampers filled with groceries were packed and distributed to the following projects: Willows Methodist Church; the Salvation Army and Danville Hulp Projek. Proceeds from the market day were used to purchase food and blankets for a displaced community that was being housed in the Christ in Me International Church in Pretoria Central. 32 N O CH IL D S H O U L D G O T O S C H O OL BA R E F OOT PR O J E C T The Citadel magazine 2015 I N DIVIDU A L E F F O RT S Many individual projects are supported by Citadelions when a need arises, such as sponsoring nappies and baby goods for those in need. Reaching out to others not only provides the recipients of our efforts with essentials, but also aims to uplift and provide dignity to them, and to Citadelions who get to experience the joy of giving and making a difference. P H OTOS OF T HE D I F F ER E NT P R O J E C T S The Citadel magazine 2015 33 PERSONAL FINANCE T HE LO W V O L AT I L I T Y A N O M A LY " Hannes du Plessis - Citadel Quant Analyst and Portfolio Manager hannesd@citadel.co.za It doesn’t matter how beautiful your theor y is, it doesn’t matter how smar t you are. If it doesn’t agree with experiment, it’s wrong. " - Richard Feynman Risk taking is a critical life skill, so understanding how risk taking pays off is important. Risk has been present in every domain of life throughout history. Waging war over scarce resources, hunting for food, mate selection – all these activities contain risk. And they require courage. But it would be delusional to think that the simplistic application of courage should result in a positive payoff. You don’t simply charge across enemy lines with no knowledge of the lay of the land and no strategy, carelessly assuming that your chances of success increase with courage. Even the skilled hunter makes a careful study of his prey, knowing full well that the tables can easily turn. TAKING RISKS HISTORY It seems very obvious that taking risks is something that you apply only when you have a competitive edge and in the right context. So where did the idea that to get rich you need to take risk evolve into the non-equivalent notion that risk taking begets higher returns? Unfortunately, driven in part by academic theory, too many investors naively think that simply taking risk generates the payoff for such risk. This is a problem, as it discourages the type of follow-up that makes risk taking productive in the first place. The history of portfolio theory took a wrong turn. To understand this problem, we need to look at the history of what we call the standard model of portfolio theory. The standard model came into existence in the most fertile period of the last century in financial markets research during the 1960s and early 1970s. The confluence of two forces resulted in a model known as the Capital Asset Pricing Model (CAPM), which would occupy a lot of academic energy for another 40 years. These two forces were: 1 The publication of seminal works of Markowitz (1952), Sharpe (1964), Lintner (1965) and Mossin (1966). 2 The creation of the first ever comprehensive database of historical stock prices by researchers at the Centre for Research in Security Prices (CRSP) at the University of Chicago. This database demonstrated that the aggregated stock indexes had earned a sizable return premium of 5% over treasury bills over the 1926 to 1962 period. This seemed to confirm a prediction by the theory. It is important to note that this return premium occurs in between asset classes. The basic claim of the standard model was that the expected return on any security is a linear and increasing function of its risk, in turn defined as its co-variation with the ‘market’ portfolio. A large amount of empirical work followed until finally, 20 years later, it was properly refuted by Fama and French (1992). They proved that increasing risk was empirically associated with decreasing returns, when we look within common stocks as an asset class. The Citadel magazine 2015 35 In Karl Popper’s vision of how science works, theories produce falsifiable hypotheses and when these hypotheses are falsified, the theory is rejected and researchers move on. However, despite the evidence uncovered by 1992, the standard model would persist in the minds of its believers for a while. For example, Campbell (2000) offers this defence of the model: “Precisely because the conditions for the existence of a stochastic discount factor are so general, they place almost no restrictions on financial data.” This is a bit like 19th-century physicists who assumed that luminiferous aether 1 existed and kept coming up with more fanciful explanations about why it couldn’t be measured. It turned out of course, that there was no aether. SHORTCOMINGS OF THE STANDARD MODEL Fortunately for scientific progress, we are now living in perhaps the second most highly fertile financial markets research period since the beginning of portfolio theory. The financial crash of 2008 served up a very strong test of the standard model and it failed the experiment miserably. Grouped together under the term low volatility anomaly, there has been a resurgence in interest in the exact nature of the payoff to financial risk taking. With 50 years of American data and robust method, studies such as Clarke, de Silva and Thorley (2006, 2011) demonstrate beyond reasonable doubt the superior performance of low risk stocks. This points directly to an inverse general relationship between risk and return within common stocks. THE EFFECT SHOWS UP WITHIN NEARLY EVERY ASSET CLASS The effect does not show up in stocks only. Eric Falkenstein (2012) presents empirical evidence for an inverted risk-return relationship in 17 asset classes. In his introduction he says: “No other article, paper, or book puts all this evidence together, primarily because no one thinks this general absence of a positive risk-return relation implies it might not actually be there.” What about South Africa? It has been known for a while that low risk stocks on the JSE have nearly double the average monthly return compared to high risk stocks over an extended period of time (Van Rensburg and Robertson, 2003). FINDING A BALANCE The now useless standard model assumes that people are paid to withstand a universal undesirable. For example, like receiving an amount of money for every courageous extra minute you leave your hand in hot water. Those who have the highest pain tolerance achieve the highest returns on average. In contrast, throughout life we understand that courage is productive only if balanced with caution, which takes into account your special capabilities for your opportunities. There is no linear ‘courage premium’. The myth lies in moving too hastily from the particular to the general. Some risk taking in a specific context, in a specific way, yields a positive payoff. This does not guarantee a positive payoff for all risk taking in general. Instead, mindless exposure to risk is the path to financial ruin. This is the central message from those who have uncovered the low volatility anomaly. With 50 years of evidence from stocks and additional evidence from 17 other asset classes must surely re-classify an observed empirical effect from anomaly to norm. Those who possess a stronger survival instinct would sit up and take notice. 1 In the late 19th century, luminiferous aether, meaning light-bearing ether, was the postulated medium for the propagation of light. Following the negative outcome of ether-drift experiments, the concept of ether as a mechanical medium having a state of motion lost adherents. It has been replaced in modern physics by the theory of relativity and quantum theory (Wikipedia, http://en.wikipedia.org/wiki/Luminiferous_aether). 36 The Citadel Magazine 2015 CITADEL ART PRICE INDEX W HY AN ART INDEX ? Many of our clients are avid collectors of art, both on an aesthetic level and, in some cases, as part of a diversified investment strategy. As advisors, we realised there was no consolidated view of the industry as a whole that could define art as a legitimate alternative asset class by allowing real objectivity, transparency, measurability and comparability over time. We thus developed the Citadel Art Price Index (CAPI) as a means of assessing the change in value of South African art and demystifying the asset class. Find the latest CAPI results on our website. Visit www.citadel.co.za and click on the about us tab. Citadel. Discovering the true worth of your wealth. Johannesburg: +27 11 722 7600 Pretoria: +27 12 470 2500 Cape Town: +27 21 670 9100 Durban: +27 31 560 7200 Citadel Investment Services Proprietary Limited is licensed as a financial services provider in terms of the Financial Advisory and Intermediary Services Act, 2002. Member of the Group. SPORT F ROM A C APTAIN’S PERS PECT IVE By Springbok rugby captain, Jean de Villiers I can’t remember life without rugby. I started playing the game with a group of older boys two years before I started primary school thanks to my brother, André-Louis. He was in Grade 0 at the time and was asked by the Grade 1 teacher if he wanted to play for their team. He agreed, on the condition that I also played. That’s how it all started. leadership is a collective effort. You want the backing of your team as well as assistance from your fellow players to help you be an inspiring leader. Once you have that, and the whole team buys into a common end-goal, it becomes much easier. Team culture is also another key aspect a leader needs to consider. It’s important to realise that no individual is bigger than the team. You either buy into the culture, or you’re not part of it at all. I grew up in Paarl, Western Cape in a typical rugby home. My father played a few seasons of provincial rugby back in the day, and we were all big supporters of the game. As rugby has been central to my life since I can remember, I knew that it would be my career, even before the game turned professional. These are lessons I’ve learnt throughout my career and I have been lucky to have great influences in my life and career since I was very young. My rugby heroes, growing up, were John Gainsford and Danie Gerber. I think those aspirations were fuelled by the fact that I always had it easy as a player while at school. I was fortunate to always be chosen for the A-team and to play representative rugby from as early as primary school. Later, I represented South Africa on all levels and I made my test debut in 2002 against France in Marseille at the age of 21. John Gainsford is a family friend of ours and I’ve known him since I was a child. He had a massive impact on the way I see the game. One day, after he had returned from a trip to France, he found my brother and I on the lawn, kicking the ball. When he saw what we were doing, he said: “Stop, stop, stop! If you want to play for South Africa one day, you don’t kick the ball, you run with it.” That has stuck with me ever since! ROUGH START And then, seven minutes into that first test, I was injured. I was forced to put a lot of very hard work into my game to get back to the top. I realised what real sacrifice was about, as well as the importance of support structures, especially family and friends. As I was getting back on course, I picked up another serious injury during a Rugby World Cup warm-up game in 2003 in Springs, Gauteng. I honestly thought I would never get the opportunity to play a second test for the Boks. This setback made me realise that it took more than hard work, commitment and sacrifice to get back to the top. It needed me to have clear goals; because without goals it is difficult to progress. I also learnt that there will always be stumbling blocks along the way, but that it’s entirely up to you to determine how you allow these challenges to affect you. A positive outlook is critical to achieve a positive result. Luckily, I did get the opportunity to play that second test, two years after my debut test. LEADERSHIP My career has been good with over 100 test matches under my belt. But, it was those early challenges that helped me grow as a leader, an aspect of my position I really enjoy. For me, I was also fortunate enough to meet my other big rugby hero, Danie Gerber, when I was at primary school. He’s always been someone who has inspired me on the field and we still stay in touch regularly. Both these men have shown a lot of interest in my career, from my youth through to today, and it’s something I really appreciate. FAMILY The people who have influenced my life the most are my family; my parents André and Louise, my brother AndréLouis and, since we met in 2003, my wife Marlie (or Pops, as everyone knows her). These are the people who motivate me daily, inspire me to be better, and who have made great sacrifices to give me the fantastic opportunities I have been afforded. Becoming a father to my two daughters Layli and Lana, and my son Luca, has provided me with the greatest motivation, because I want nothing more than to make them proud. Rugby has been good to me and for that I’ll be eternally grateful. I would love to be remembered as a captain who cared – about my team, my teammates, our supporters and what Springbok rugby represents. But also as someone who gave back and helped to make South Africa a better place. The Citadel magazine 2015 39 PERSONAL FINANCE YOUR PORTFOLIO IT’S NOT JUST A COLLECTION OF SHARES YOU LIKE Contributed by the Citadel Equity Team The great thing about my job is that (almost) everybody has an opinion about the stock market. People generally love to talk about the companies they are invested in, have been invested in before, or are thinking of investing in. Those who have bought shares individually (eg not just in collective investment vehicles like unit trusts) are especially interested, as am I, in the stories surrounding businesses. We like to delve into their prospects, how they came to be where they are today, their histories and their ability or inability to survive and prosper in the future. It would be fair to say that many of these investors have a good idea of the fair value of the companies that they own. So it is only a small logical step further to feel happy about buying a collection of shares that you like, and calling it a portfolio. Even if you are extremely good at picking businesses that have a better than even chance of outperforming the market, the sobering truth is that you are only halfway towards constructing an efficient portfolio. What is the definition of an efficient portfolio? Modern Portfolio Theory (MPT) is built on the appealing and logical FIGUR E 1 : T HE EFFICIEN T F R ONTIER IN PORTFOLIO C ONS TRUCTION Return % A portfolio above this curve is impossible 40 The Citadel magazine 2015 risk. Accepting for the moment that ‘standard deviation’ is a good proxy for risk (a big ask for some!) and that the curved line represents the best outcome for any share portfolio, Figure 1 shows where on the risk vs return graph portfolios might find themselves. Clearly, it is easy to end up in the sub-optimal area below the curve – most blindly constructed portfolios do (red crosses) – where risks are higher than they need to be for any given rate of return. Efficient portfolios, however, will sit on the curved line (blue crosses; on the so-called ‘Efficient Frontier’ in MPT parlance), where you get the maximum return for any risk budget. Optimal portfolios should lie on this curve (know as the “Efficient Frontier”) High risk/High return Medium risk/Medium return Low risk/Low return Copyright 2003 - Investopedia.com idea of attempting to extract the maximum return for the least possible risk. As it turns out, well-constructed portfolios have the fortunate property of maximising your returns at minimum Portfolios below the curve are not efficient, because for the same risk one could achieve a greater return. Risk % (standard deviation) The difference between these two types of portfolios lies in a keen understanding of what is commonly known as the only free lunch in the investing business: proper diversification. The key to truly understanding diversification starts with a simple example: imagine a portfolio consisting of just two companies, say SABMiller and Microsoft (Figure 2). If you held 50% of each one, you would assume that your two-share portfolio would have the risk and corresponding return denoted by point A – halfway along a straight line between a portfolio consisting of 100% of SABMiller (Security 1) and a portfolio consisting of 100% of Microsoft (Security 2). The good news is that the risk-return profile of your two-share portfolio is considerably better than that; it’s actually at point B in Figure 2, which shows a similar return to point A, but at considerably lower risk. HOW CAN THAT BE? The curvature in the risk vs return line (in other words your free lunch) is due to the fact that SABMiller and Microsoft’s share prices do not behave in the same way and are not moved by the same events. So, in a year in which IT companies underperform, defensive businesses like SABMiller might do well, and vice versa. That is to say, they are not correlated well. Or, they have a low co-variance, in technical jargon. Since this is the case, the risk behaviour of your two-security portfolio is lower than the average of the two securities separately. This is a marvellous result, and is true for any well diversified portfolio of shares. It is also the only free lunch you are likely to get as an investor! The Citadel magazine 2015 41 FIGUR E 2 : T HE FREE LUN CH D I VERS IFICATION R E DUCES RISK AT NO EXTRA COS T Return % 50/50 mix of securities 1 and 2 Security 2 Microsoft B A Security 1 SABMiller Adapted from: http:// ww.advisorperspectives. com/newsletters08/ image/22fig2.gif Risk % (standard deviation) This is all good in theory, but how does one construct such portfolios in real life? The Citadel equity team uses a process formulated and refined over the years, which is focussed on minimising risk through adequate (but not overdone) diversification. This is the other half, the efficient portfolio construction process referred to above, and is the part so often neglected by part-time investors. It starts with adjusting the portfolio for easily observable concentration risks, such as excessive portfolio exposure to only one or two industries, or having the portfolio overly exposed to only one earnings factor, such as consumer spending or infrastructure. These risks are easy to detect and correct. It becomes a little trickier to sniff out other less obvious factors such as a portfolio’s exposure to liquidity, or operational gearing, or a host of other inadvertent factors. Without the right portfolio diagnostic tools, an investor might be blissfully unaware of his or her portfolio’s vulnerability to rand weakness until it is too late. Or he may not see that the portfolio carries high interest rate risk, despite the investor not intentionally building a portfolio with excessive balance sheet debt, or even having a dovish view on future interest rates. In short – and in the spirit of the adage that hope is not an investment strategy – building portfolios with robust risk characteristics is not simple. It is naive to believe that a collection of shares that you like will give you the optimal bang for your risk buck. Doing the risk-mitigation work inherent in good portfolio construction is essential. After all, who wouldn’t have the free lunch, if it was on offer? 42 The Citadel magazine 2015 LIFESTYLE Whisky SOUTH AFRICAN STYLE By freelance writer, Gaye Crossley South Africa may be a tiny whisky producer by global standards, but what it lacks in volume it certainly makes up for in quality. South Africa’s whisky lineage dates back over 125 years. The James Sedgwick Distillery in Wellington, Western Cape, pays homage to this history as it carries the name of Captain James Sedgwick; one of the pioneers of South Africa’s liquor industry. Sedgwick founded J Sedgwick & Company, Purveyor of Quality Liquor, Tobacco and Cigars in 1859. After his death in 1886 Sedgwick’s sons set up what is now the James Sedgwick Distillery on the banks of the Berg River in Wellington. The facility only became an exclusive whisky distillery in 1991, when the distillation of Three Ships was moved there. It is the only dedicated commercial distillery in Africa. Modern South African whisky production is limited to just two award winning Distell brands and a third by micro-distiller Drayman’s. Distell’s first whisky, Three Ships, was launched in 1977 with Three Ships Select. The label then introduced Three Ships 5-year-old Premium Select and the Three Ships Bourbon Cask Finish, winner of gold at the International Spirits Challenge in 2013. The company’s limited edition Three Ships 10-year-old Single Malt is the range’s premium label. It was first released in 2003 and again in 2010. The distillery expects to launch another two editions over the next two years. Among the single malt’s many accolades include gold medal wins at the International Wine and Spirit Competition in 2007 and in 2011. Bains Cape Mountain Whisky is the second Distell product and also produced in the James Sedgwick Distillery. Launched in 2009, Bains is South Africa’s first 100% grain whisky. Since its launch Bains has been the recipient of multiple awards, culminating in the brand being voted the World’s Best Grain Whisky by the World Whiskies Awards. Located in Pretoria, micro-brewer and distiller Drayman’s is renowned for its German-style beers and English-style ales, bitters and meads. But it also produces two whiskies. The Scotch-style, Drayman’s Highveld Single Malt, is distilled locally and is matured for between three (the South African legal requirement for a single malt) and five years. Its Solera Whisky is produced by using imported high-malt Scotch whiskies that are matured in French oak casks using the solera method. Although Drayman’s is a quality producer, the distiller’s volumes are small and the product is currently limited for sale. The Citadel magazine 2015 43 INSPIRATION LESSONS IN LEADERSHIP FROM THE LOCKER ROOM TO THE BOARDROOM By freelance writer, Cara Bouwer Gary Bailey was one of the youngest goalkeepers ever to play in the English Football League. Lucas Radebe was voted among the top 100 greatest South Africans in 2004. In 2014 Jean de Villiers became the fifth Springbok to play 100 tests. Desiree Ellis captained Banyana Banyana for a decade, retiring with a win rate of 72%; while Hashim Amla is renowned for leading the Proteas test cricket team from the front. Over and above their personal achievements, these sporting heroes are also visible examples of inspired leadership in action. And this leadership can be transferred from the playing field to the boardroom as has been highlighted by top business schools like the Gordon Institute of Business Science (GIBS). Back in 2013 GIBS ran an online leadership course dubbed Succeed under Pressure. The seven-week programme, which focused heavily on the ‘soft skills’ of leadership, saw the business school team up with former Manchester United goalkeeper, businessman and author Gary Bailey and GIBS Professor David Beaty, a business leadership expert who has experience working as a sports psychologist to golfers on the Sunshine Tour, South Africa’s local golf tour. 44 The Citadel magazine 2015 The course drew on the insights that Bailey shared in his book Succeed Under Pressure, which he co-authored with British change management and leadership specialist, Rakesh Sondhi. At the time, GIBS’s Sue Swart explained: “Gary has taken his learnings from a highly pressurised and public sporting environment and extracted takeaways which have relevance and meaning to all leaders, no matter what their business or environment.” In sports mad South Africa it’s easy to draw parallels between sporting heroes and sporting success and the sort of level-headed strategy required to run a successful business. Examples highlighted in the book included legendary Manchester United’s former manager Sir Alex Ferguson’s enviable ability to ‘reframe’ after a setback. Bailey observed that Ferguson never dwelt on mistakes; he reframed and moved forward. “Many leaders and managers tend to dwell on negatives, by teaching them to apply these reframing techniques you create a more positive and effective leader,” explained Swart. In fact, respected former JSE Chief Executive Officer, Russell Loubser did just that during another discussion at GIBS, this time on the traits of great leaders. He declared: “I don’t subscribe to the theory that you are born a manager or born a leader. I’ve never worked with anybody who doesn’t have some management capability or some leadership capability…to me it’s no different to having a sporting talent and really working at it and developing it on a constant basis over a period of time. You need a few breaks and luck, but that constant working at whatever your talent is, whether you are sportsman, a manager or a leader, I think that’s crucial.” “Sport is a fun way to create a context to which we can all relate. Using these examples we can unpack the issues and really examine what we can learn from these situations and then apply the insights to our business and personal lives.” But perhaps the greatest lesson which leaders in the boardroom can take from sporting heroes is the pride and passion which sets a good leader apart from an extraordinary leader. Leading from the front. Leading with a purpose and a plan. That’s what it’s all about. Classic sporting leadership quotes “Before I came to United, I told myself I wasn’t going to allow anyone to be stronger than I was. Your personality has to be bigger than theirs. That’s vital...it’s not about looking for adversity or for opportunities to prove power; it’s about having control and being authoritative when issues do arise.” - Sir Alex Ferguson, former Manchester United manager who lead the English Premiership club to 13 league championships and 25 other domestic and international trophies “Coaching is a different space altogether; you do it to try to add value to a group of people and the individuals in that group. I really look at my work in that way rather than the trophies that we gathered at the end of it all. Every individual that I have come across – certainly in my experience as a player – needs someone to play for, and I wanted them to play for me. I wanted them to know that I had put so much time and energy and invested so much of myself into their games that they would play for me.” - Gary Kristen, former coach of the World Cup-winning Indian cricket team “I would not be standing here today if not for him (Nelson Mandela), and I feel the responsibility to continue working in his image, to motivate and galvanize South Africa’s next generation...he was a man who believed in the power of sport and a man who I owe my career to. He made it possible for black South Africans to dream and to lead. He taught me humility, generosity, courage and integrity. Madiba also taught me how sport could be used as an indomitable force for social change, and how it could impact individuals, communities and nations.” - Lucas Radebe, former Bafana Bafana skipper “For me, leadership is a collective effort. You need the backing of your team as well as your fellow players to assist you in leading. Once you have that, and the whole team buys into the common end goal, it becomes very easy. Team culture is also very important for a leader and it’s important to realise that no individual is bigger than the team. You either buy into the culture, or you’re not part of it at all.” - Jean de Villiers, Springbok captain “Find the one thing you are good at (your gift) and pursue it. Be a leader, not a follower and be the best at what you do then share your experience by teaching others. Make a difference in some-one else’s life.” - Desiree Ellis, former Banyana Banyana captain “When you’re in a leadership position you’re more a servant than a leader. You should serve the people you’re responsible for.” - Hashim Amla, South African Test cricket captain “Do not seek to be popular. Endeavour to treat all team-mates fairly and be honest with them all. Underpinning every decision you make as a leader should be the knowledge that your decision benefits a whole team.” - Will Carling, England’s youngest and most successful rugby captain who steered the side to back-toback Grand Slam wins in 1991 and 1992 “Based on what I’ve seen in sport, business and charity, if you make the most of what you’ve got by preparing in the right way and sustaining the right attitude, then you’ll get lucky more often than not. A positive mindset attracts good luck like iron filings to a magnet, while a despondent demeanour marshals negativity like a doomsday prophet invites calamity.” - Steven Waugh, former Australian cricket captain, in his book The Meaning of Luck: Stories of Learning, Leadership and Love Sources: Forbes, ‘Inspired - Remarkable South Africans Share Their Stories’ by Jennifer Lindsey-Renton, The Guardian, Cape Town in Colour, Sapa The Citadel magazine 2015 45 TRAVEL MALAWI’S MAGNIFICENT MAJETE WILDLIFE RESERVE By freelance writer, Gillian McLaren The Shire River flows from Lake Malawi, southwards through rugged, hilly terrain, into the Zambezi. With Miombo woodland in the west and Leadwood and Silver Cluster Leaf woodland in the east, the area is exceptionally beautiful. The river valley is lined with thickets and dramatic Star Chestnut – Sterculia appendiculate. Here you will find Malawi’s major herds of elephants and a thriving population of the endangered black rhino. Sitting at the Msepete Hide in Majete Wildlife Reserve, you can watch the moon as it rises over the Shire (pronounced Shir-ee) escarpment and Tyolo Mountain, while hundreds of buffalo slake their thirst at the waterhole. Dust swirls above the milling throng, as they wait for their turn in the water, 46 The Citadel magazine 2015 creating a profoundly moving African scene. The picture has not always been so rosy. In 1990 the last black rhino was exterminated by poaching and other game was denuded. According to Bentley Palmer – a passionate wildlife conservationist – the human population explosion in Malawi caused deforestation and increasing land encroachment on all National Parks and Reserves, including the Majete area. In the 1970s nearly a million refugees fled to Malawi from Mozambique to escape the civil war. Much that could be eaten was taken, even rats and some birds. Poaching was rife, both for food and for finances from sale of animal parts. In an attempt to rescue, rehabilitate and manage the area, the Malawian Government entered into a 25-year joint private/public initiative with African Parks in 2003. Game was translocated from South Africa to Malawi, to re-established populations of black rhino, eland, roan antelope, Lichtenstein’s hartebeest and Cape buffalo. Dr Antony Hall-Martin speaks lovingly of the black rhino project and says “every calf was accounted for over a period of twenty years” after the black rhinos were reintroduced. These conservation efforts have been hugely successful in Majete and Liwonde National Park. Robin Pope Safaris sponsored the relocation of two lions from South Africa that were reintroduced to Majete Wildlife Reserve in August 2012. The release of a sixth leopard to be reintroduced to the area took place in December 2012. Majete’s perimeter fences are patrolled daily by committed game guards from African Parks, to maintain and repair damage caused by vigorous bull elephants or burrowing warthogs and to check for any signs of poaching. Water from the Shire River is pumped to four boreholes in the park. The ongoing success of this initiative has led to ready support from private sector funded lodges and camps. At the confluence of the Shire and Mkulumadzi rivers, Robin Pope Safaris has established the luxury Mkulumadzi Lodge with eight private chalets, in the shade along the riverbank. Getting to the lodge involves an exciting walk on a rope bridge, strung across a tributary of the river. Spectacular views of the Mpatamanga rapids – as well as elephant herds or families of warthogs coming for a drink – may cause you to linger on the raised wooden deck of your chalet. Rotund hippos snort and splash in the water and emerge in the evening to graze, when you can see their pink-hued skin folds and stocky legs. The spacious bedroom area is completely open to the deck in the front, which can be curtained off at night or left open as you lie on your king-sized bed, beneath a canopy of mosquito netting. An outdoor shower looks into the top of Wing pod and Apple leaf trees, where you could see an owl or Rusty Spotted Genet during your evening ablutions. If you prefer a bath, you can open panels of windows, for an outdoor feel and to maximise the expansive view. In the precincts of the lodge you can spot many of the more than 350 species of birds found in the park, including the highly prized Racquet-tailed roller, Crowned Hornbill or Arnot’s Chat. Delicious meals accompanied by fine wines, are served in a thatched, open dining area, which also has a splendid view of the Shire River. Adjacent to this, beneath wellestablished Leadwood trees, is an infinity swimming pool with sun loungers, but you won’t want to close your eyes. Although the volume and variety of game is not what you would find in Kruger or some other well-known reserves, Majete is well worth a visit for sightings of new species like Yellow Baboon, the three different species of magnificent Star Chestnut trees, or specials including Böhms Bee-eater. The scenery is spectacular, you barely see another vehicle and Mkulumadzi Lodge is outstanding for its setting, service and chalets. As this area has the highest density of animals and birds in the region, it is perfect as a base from which to explore Majete. Travel tips and contact details Robin Pope Safaris, a member of Classic Camps of Africa, has excellent lodges in Malawi. As well as Mkulumadzi Lodge, there is Pumulani, set on Lake Malawi. • www.robinpopesafaris.net • info@robinpopesafaris.net • +265 179 5483/4491 Malawian Airlines has daily flights from OR Tambo International Airport to Lilongwe and Blantyre. In two hours, you will experience the warm heart of Africa. Visas are not required for South African travelers. For reservations: • Resjnb3w@aviareps.com • +27 11 722 0230 Wilderness Safaris has contributed greatly to the protection of black rhino in Malawi, especially in Liwonde National Park. To visit their eco-lodge or camp see: • www.wilderness-safaris.com/ camps/mvuu-lodge • m1@wilderness.mw Latitude 13 is ideal for an overnight stay in Lilongwe, before you fly back to Johannesburg. It has contemporary décor in striking black and white, with touches of grey. The restaurant serves gourmet fare, with an African twist. • www.thelatitudehotels.com/ latitude13-boutique-hotelmalawi/home.php • +265 996 40 31 59 • reservations@thelatitudehotels. com The Citadel magazine 2015 47 OFFSHORE EXPANDING INTO AFRICA By freelance writer, Amanda Killick When it comes to launching big business into the unknown – like the continent of Africa – Chris Moerdyk has more than 40 years’ practical experience in the field. As a well-known marketing analyst dealing with the region, his is a cautionary tale. But, when done right, the journey may end up paved with gold. When you make the decision to become a South African entrepreneur, you’re taking a calculated risk – statistically, you have between three and five years to make it in business – or go broke. Now let’s assume you’ve survived the startup phase and have grown into a medium- to large-scale enterprise and your executive team has suggested taking yet another leap of faith by expanding your operations into Africa. A smart strategic move, that could be a dream come true, or a nightmare from beginning to end. That, says Moerdyk, depends on how well you do your research. “When I first got into export marketing, a lot of South African companies thought: ‘I have a product, you want it, send me the money and I’ll pop it into a container.’ But times have changed. There’s still a massive amount of work to be done in setting up the infrastructures around exporting your product outside of your country. Africa represents one of the biggest export opportunities for SA businesses – it’s a massive market – and you’ve got to know what you’re doing!” Moerdyk believes that “in the next five to 10 years, as the domestic market becomes increasingly competitive with new players all wanting a piece of the pie, exporting into Africa will not be optional, but imperative! Africa has 48 The Citadel magazine 2015 proven to be one of SA’s most promising export markets, but also probably one of the most complex.” And it’s those complexities that can scupper any thoughts of expansion before you’ve even started filling in the forms. Moerdyk retired as Head of Strategic Planning and Public Affairs at BMW South Africa 10 years ago to become an analyst and assist businesses in fulfilling their African expansion dreams. In his 40-plus years of marketing experience in South Africa and the continent, he’s learnt a lot about the way Africa does – and doesn’t – do business. “One mustn’t take South Africa into Africa,” he says. “We’ve seen how, for example, the Americans, the French and the English can all replicate ‘a little slice of the United States/France/United Kingdom’ anywhere in the world and make it a raging success. But you can’t do that as a South African brand in Africa – the way business is done on this continent is unlike anywhere else in the world, so it’s vital to do your homework beforehand. For every hour you spend researching the common market, you’ll spend 10 on Africa. You have to actually BE there to understand it.” Moerdyk explains how you must “go in knowing that the business and cultural ethics that we consider taboo here in SA are simply normal business practices in countries like Nigeria, Ghana and Kenya, and be prepared for that. It’s also key to understand the difference between bribery and corruption, and ethical business practices – in some nations in West Africa, these are one and the same. It’s just how they roll. There’s a definite ethics divide between East, West and South Africa.” Not all companies, however, subscribe to these business practices and Moerdyk cites a great example of this: “When Afrox tried to set up business in Kenya many years ago, they found that people were asking for bribes and kickbacks to do so, and because it flew in the face of what Afrox was about, they decided not to go that route. A few years later, the Kenyans approached them and virtually begged them to come over without mention of bribes and kickbacks. So they did. Afrox got to do business in Kenya and stay true to their business ethics.” But it’s not only cultural business differences you need to be aware of; it’s also how you market your goods. Moerdyk believes it’s time to dust off the very basic principles of marketing and rely on them. He says: “In many instances, you’ll find that your message needs to be more aligned to what you know your customers wants to hear, rather than what you want to say, which goes in the face of what we know about marketing to South Africans. Their buying behaviours are more culture- and habit-driven than ours.” With years of experience taking retailers across borders, Moerdyk believes it’s vital for the company to align themselves with the new country as soon as possible. “Technology is great, but in Africa, marketing face-to-face is key, especially in setting up initial relationships to ensure long-term export sustainability. Demonstrating ties can be as simple as incorporating their flag into your advertising material, but remember, Africa is all about pure consumerism. If you’re supplying the right products of the right quality and price, no-one actually cares where it comes from. Partnerships within a country of export can also prove beneficial. “If you can, for efficiency’s sake, find a local partner who not only has connections but also knows the way things are done in that country. In certain African regions, you can go in solo – think the Southern African Development Community (SADC) region, Botswana, Zimbabwe – but this is less so the further north you go. The partner need not be your client but must be someone who understands the protocols and legislation, especially as they relate to setting up contracts and the ramifications thereof,” he says. Moerdyk has also seen firsthand how expansion into a new market can result in receiving a glut of new orders, but do spare some thought on whether you’re geared up enough to fulfill them. Here, the old adage of “don’t bite off more than you can chew” comes into play. He says, “One global order that goes beyond your production capacity can cripple your business, despite it flourishing here at home. It’s vital to ensure that your production output can consistently meet the demand of orders placed locally and abroad. It may mean bringing in new staff, expanding your production line or introducing new shifts to run the operation 24 hours a day, but consistency in delivery is key.” Lastly, Moerdyk advises you to be extraordinarily careful of local laws. He cites the lesson learned by a company that manufactured a machine to process the different parts of the Lala Palm tree (Hyphaene coriacea), which grows prolifically throughout the continent. They spent millions creating the machine, had it all ready and set up to sell to the local market. Moerdyk then goes on to explain how, at the machine’s media launch, the then South African Minister of Agriculture approached the company’s owner, saying he sincerely hopes there’s an export market for the machine, as the Lala Palm is a protected species in South Africa…do your homework! OFFSHORE AFRICA OFFERS PROMISING OPPORTUNITIES TO LOCAL COMPANIES Ganesh Shenoy - Citadel Investment Analyst ganeshs@citadel.co.za " The darkest thing about Africa has always been our ignorance of it. " - George Kimble (geographer, 1912) DOING BUSINESS IN AFRICA Many South African companies have expanded into Africa and are thriving in diverse sectors. Doing business in Africa provides unique challenges and many opportunities. However, it also requires a different set of skills, deep understanding of the local culture, tenacity, and creativity to adapt to local conditions. This comes from experience and local knowledge. ECONOMIC GROWTH RATES IN AFRICA TABLE 1: ECONOMIC GROWTH RATES OF AFRICAN COUNTRIES COMPARED TO EMERGING COUNTRIES 2001- 2010 2 0 1 1 - 2015 Nigeri a 8.9% 6.9% Ethiopi a 8.4% 8.1% Mozamb iq ue 7.9% 7.7% Zam bia 6.1% 7.0% S outh Afr ic a 4.5% 2.5% China 10.5% 9.5% I ndia 6.8% 8.2% Cam bod ia 7.9% 8.1% AFR I CAN C O UNTRI ES O TH ER E ME RGING COUNTRI ES Source: Organisation for Economic Co-operation and Development 50 The Citadel magazine 2015 With fewer conflicts and higher expected economic growth rates, the lure of favourable prospects in Africa has attracted capital from international and local investors. Table 1 illustrates that the economic growth rates of emerging countries like China, India and Cambodia compare favourably with the likes of Nigeria, Zambia and Ethiopia. Other factors that strengthen the investment case for Africa include the following: • The middle class (people earning between US$10 and US$50 a day) is expected to grow to 1.1 billion in 2016, which accounts for 46% of Africa’s population. As the middle class grows, so does each individual’s disposable income. This results in higher demand for durable and non-durable goods. Companies across this spectrum, including retail, telecommunications, media and healthcare are well positioned to benefit from this. • Literacy levels are improving, which provides access to jobs in semi-skilled and skilled professions that are mainly urban based. As workers move to cities to find work, the demand for housing and urban infrastructure like schools, hospitals and shopping malls increases. • A historic lack of investment in supply chain activities like procurement, distribution and warehousing, provides opportunities for logistics companies to transport finished goods and raw materials from factories and ports to warehouses and retail centres. LOCAL COMPANIES EXPANDING INTO AFRICA The forecast for South Africa’s economic growth is lethargic compared to its peers. Reasons for this include: • Underinvestment in power and logistics infrastructure, • Poor worker productivity and unstable labour, and • A constrained consumer environment. Companies that earn their revenue from local sources are forced to explore outside of South Africa if they want to grow. Because of the wide range of opportunities available in the rest of Africa, many local companies have expanded into Africa. However, at the same time they have found the social, economic, legal and political frameworks a challenge. INVESTING IN AFRICA COMES WITH SIGNIFICANT BARRIERS Table 2 shows the results of a survey by Euromonitor (2011) of 193 global CEO’s who invest in Africa. It reveals that lack of information transparency, poor legal frameworks and corruption create significant barriers to doing business in Africa. Local companies MTN, SABMiller, Standard Bank, Shoprite and Wilson Bayly Holmes have expanded into Africa and overcome these challenges, generating enormous shareholder TA BL E 2 : BARR I E R S TO INVESTI NG I N A FRICA value. However, many other South African companies who have invested in Africa have not fared as well. Telkom entered the Nigerian market in 2007 when it bought Multi-Links for US$410 million. The deal was widely supported by management, who wanted a “foothold in Africa’s fastest growing economy”. Multi-Links operated a fixed and mobile telephone network and provided data and wireless internet access. Following the acquisition, numerous difficulties plagued the business due to a price war with existing telecom operators, poor distribution channels and weak management. Senior employees spent a lot of time trying to turn the ailing business around. Continued losses and increasing competition saw the investment impaired by R10 billion. Telkom eventually sold the business for US$10 million in 2011. Altech, which earned revenues mainly from its Netstar vehicle tracking business and Auto Page mobile business, identified a need in Kenya for data services and ancillary network infrastructure for consumers and business. They bought a 60% equity stake in Kenya Data Networks (KDN) in 2010 for R800 million. The balance was held by a local Kenyan partner. Over time the network instability, falling data prices and a loss of clients incurred operational losses, which needed further investment to improve the network and restore profitability. Problems were compounded when the local partner could not meet its capital obligations. Despite all efforts, KDN continued to lose money, eventually making a loss of R850 million. The business was sold in 2013 for R550 million. Barriers to investing in Africa Humanitarian issues 0.0% 1.0% Excessive regulation/bureaucracy 2.0% Weak means of resolving commercial disputes 2.0% Unavailability of large investments 3.0% Macro-economic/currency risks 3.0% A poor perception due to political risk Corruption Insufficient regulatory/protection for investors Lack of sufficient information 15.0% 21.0% 23.0% 29.0% Source: Euromonitor The Citadel magazine 2015 51 UNDERSTANDING COMPANIES At Citadel, we spend time and effort to understand company management and how they invest. We explore qualitative and quantitative issues and ask prudent questions. Following this process is crucial to and just as relevant for exploring opportunities in Africa: • • • • Does the profit on the invested capital exceed the riskadjusted cost of capital? How conservative is management when they make decisions on levels of sustainable revenues, cost synergies and operating margins? Is the excess return sustainable? What barriers to entry do management use to protect these excess returns? Our philosophy is based on the principle that excess returns attract new competition, which erodes this excess over time. As a result, high operating margins and returns on invested capital will revert to the long-term mean. How does the investment benefit other businesses in the company’s portfolio? Acquisitions should preferably be in a similar line of business. If not, then we prefer to follow an alternative strategy of returning cash to shareholders rather than to diversify. What is the level of risk associated with each investment opportunity? How sensitive is the business to political and regulatory changes and how is this included in the cost of capital? What are the exit strategies? • What price is management paying for these assets? How did they arrive at this price? Are the multiples low and is management conservative in their estimates of revenue and cost synergies? Is it a cash or share offer? INVESTMENT OPPORTUNITIES BEYOND SOUTH AFRICA’S BORDERS Years of under investment in Africa has created many opportunities across all sectors. The high excess returns achievable in the short term will attract local and international competition. There are, however, certain factors that managements of companies must consider to ensure they have a happy ending to their investment story: • The increase in competition will drive down returns in the long term to a normalised level, which is the key level of returns that management must consider. • They must exercise price discipline and be prudent when investing in growth stories and chasing high returns. • They must conduct a comprehensive due diligence to identify risks and risk mitigation procedures before they invest. If these principles are taken into account and the most prominent barriers to investing in Africa are overcome, we believe South African companies can benefit from expanding into the rest of the Africa. TEAM MTN-QHUBEKA: SHINING THE SPOTLIGHT ON AFRICAN CYCLING By freelance writer, Tamara Oberholster Team MTN-Qhubeka powered by Samsung is Africa’s first ever world cycling body, UCI, registered Professional Continental cycling team and is making history as it aims for entry in the Tour de France 2015. The team was thrown into the limelight internationally back in 2013 – its first year in the division – when team leader Gerald Ciolek shocked the world by 52 The Citadel magazine 2015 winning the Milan – San Remo (the longest professional cycling race at 398km) beating favourites like Peter Sagan (Cannondale) and Fabian Cancellara (Radioshack Leopard Trek) to the victory. Team Principal Doug Ryder, who captained the South African national cycling team from 1993 to 2002 and competed in the Olympics (Atlanta, 1996) and multiple World Championships, has long believed that African cyclists have the potential to compete and win and the highest levels of the sport. “Africa has produced the best endurance runners, so why not cyclists?” he says. “One major reason is that there are no bicycles in the communities for kids to start out on.” SPORT This is the reason that the talented athletes of Team MTN-Qhubeka race; to build exposure for Qhubeka, an NonProfit Organisation (NPO) that helps people move forward by giving bicycles in return for work done to improve communities, the environment or academic results. Qhubeka is an Nguni (Zulu, Xhosa) word that means “to carry on”, “to progress”, “to move forward”, which is exactly what Team MTNQhubeka is looking to do, along the way inspiring potential athletes within the community of Qhubeka bicycle recipients. Ryder notes that 2014 has been a “building year” for the team. “We did have 10 victories, but the goal for the season was to be more visible in races and animate the races by being represented in breakaways and getting the team name and Qhubeka Foundation out in the open,” he says. “This racing strategy certainly helped the team secure the wildcard entry into our first Grand Tour; La Vuelta a España. In fact, we were Africa’s first ever registered team in a Grand Tour.” Ryder says the Vuelta (aka the Tour of Spain), was definitely the highlight of 2014 for the team. “We prepared really well during a high altitude training camp in Lavigno in Italy prior to the event,” he says. “We started the three week event with six out of nine riders being first-timers to Grand Tours, which was nerve wracking in terms of the importance of this event to the team’s future in racing at the highest level in world cycling. We ended the event with all nine riders, one of only five teams to do so. We finished in top 10 three times, with a best fifth place on stage 14, and we had a rider in the top 20 on the general classification. “This showed the strength and determination of the riders and how this African team raced every day like it was their last. The spirit and teamwork from riders to staff to make the event memorable was so awesome to be a part of,” he says. “Looking to 2015, we have added significant depth and power to our team to win races. We have signed riders from the some of the best teams in the world to focus on winning the Spring Classics, getting a wildcard entry into the Tour de France and to attempt to ride La Vuelta again. The riders we have signed include Edvald Boassen Hagen (Team SKY), Tyler Farrar (Garmin Sharp), Matthew Goss (Orica Greenedge), Theo Bos (Team Belkin), Serge Pauwels (Omega Pharma Quickstep), Steve Cummings (BMC), Reinardt Janse van Rensburg (returning to our team from Giant Shimano) and Eritrean rider Natnael Berhane (Europcar). Our 2015 team will consist of 22 riders of whom 60% will be from the African continent. 2015 is our biggest season yet and we look forward to winning more races and raising more awareness for the Qhubeka Foundation.” Of course, it’s not all sunshine, roses and podium finishes for the team. “Setting up an African team to race against the best riders in the world has many challenges,” Ryder admits. “Firstly, we had to overcome the visa challenges. We set up a company in Italy [the team is currently based in Lucca in Italy] and worked on getting the riders residency permits so that they can race a full European season.” Ryder then goes on to say: “We had to work on riding skills as most of the riders had ridden on wide roads with few riders, whereas in Europe you race on narrow roads with 200 riders and you go through a town every 20 to 30km that has all sorts of traffic in the way. When that happens at high speed, reaction time is paramount to survival. Needless to say, we have broken many collarbones in the last two years. The riders are adapting to the racing and the European living conditions and lifestyle. We all look forward to a very successful 2015 season.” African cycling talent pipeline The World Cycling Centre Africa (WCCA) is based in Potchefstroom and aims to develop talented African cyclists with the support of the International Cycling Union (UCI) and Team MTN-Qhubeka, to race as professionals on the international circuit. WCCA provides a feeder team or development squad to the MTN-Qhubeka Pro Continental team, ensuring that young, talented riders from the African continent have an opportunity to progress. The MTN-Qhubeka WCCA team won the 2014 team time trial event at the South African National Championships. Cyclists like Nicolas Dougall, who spent 18 months with the feeder team before joining Team MTNQhubeka in 2014, and who has been re-signed for the 2015 season, are proof that the pipeline is producing results. PERSONAL FINANCE TAX-FREE SAVINGS AND INVESTMENTS Wilhelm Söhnge - Citadel Wealth Manager wilhelms@citadel.co.za National Treasury and institutions in the financial services industry are working tirelessly to make a range of tax-free investment products (TFIPs) available to South African investors in 2015. In these new products, South Africans will be able to hold familiar investments like units in collective investment schemes, bank deposits and retail savings bonds. The beauty of the new product, however, lies in the tax dispensation, as investors will not be liable for any tax on interest, dividends and even realised capital gains generated on investments within this product. It is Government’s goal to encourage South Africans to save more in order to provide for times of need, as well as their retirement. The introduction of TFIPs is one step in a much wider drive to encourage individuals and households to save. If all goes according to plan, we will see the introduction of TFIPs at the start of the new fiscal year. WHAT THIS MEANS FOR INVESTORS The launch of TFIPs will allow Citadel clients to invest discretionary money in certain of our funds, for example the Citadel SA Equity H4 Fund, without paying any tax on dividends, interest or realised capital gains. The envisaged eligible products may include exposure to various asset classes, including money market, fixed income, equity and property investments or any combination thereof. The National Treasury’s vision is that these accounts will form the basis of every South African investor’s portfolio. Currently, individual South African tax payers pay tax on dividends at a flat rate of 15%, irrespective of their other 54 The Citadel magazine 2015 income. Interest earned above the annual exemption of R23 800 (R34 500 for taxpayers over 65 years of age) and 33% of realised capital gains above R30 000 is included in income and taxed at the scales applicable to individuals. As the R23 800/R34 500 exemption was limited only to interest bearing instruments, the proposed new product widens the tax-free investment space to include more options, for example equity investments, by not only allowing for tax-free interest but also for dividends and realised capital gains. Contributions to TFIPs will be limited to R30 000 per investor per annum and a R500 000 cumulative life time limit will apply. These limits will be reviewed in future and may periodically be adjusted for the effects of inflation. The R30 000 annual limit will work on a “use it or lose it” principle and there will not be any roll-over for unused portions of prior years. This is to encourage investors to start saving earlier and save regularly over the long term. Although the R30 000 annual limit may seem a little low to some investors, who may consequently contemplate if it will be worth the effort to invest, the amounts will quickly add up. For example, even at the current annual limits a family of four can have investments of R600 000 plus all growth thereon outside the tax net in just five years. Former Minister of Finance Pravin Gordhan did not propose an increase in the interest exemption in the 2014 National Budget. It is National Treasury’s intent to keep this exemption at current levels of R23 800/R34 500. The objective is for the annual R30 000 contributions to make up for the interest exemption diminishing in real terms and give investors time to gradually adjust their investment portfolios to the new tax regime. Investors may open more than one account at more than one financial institution, but will have to monitor their contributions carefully if they do so. The R30 000 annual limit applies to the aggregate of contributions to all TFIPs per individual, not per product. SARS proposed heavy penalties of 40% on any amount contributed in excess of the annual or life time limits. Transfers between TFIPs at different service providers will be provided for and will not count towards the annual contribution limit. Although the intention is to encourage long term saving, the product itself will have no minimum term and, depending on the underlying investments, funds should be available within days when needed. Obviously an investor should still ensure that the underlying assets within the TFIP match his/her investment horizon. As an example, an investor who is likely to require funds from a TFIP in the short term should probably avoid investing in, say, an equity unit trust. Withdrawals from a TFIP should only be made after careful consideration as amounts withdrawn cannot be replaced – the normal annual contribution limit will apply. Although a wide range of underlying investments will be available through the TFIPs, direct share portfolios are excluded. We assume this will be to avoid providing a vehicle where active speculative trading can be done in a taxfree environment. The use of derivatives within TFIPs will also be restricted. On the death of the investor all TFIPs will form part of the deceased’s estate and will be dealt with as set out in the will. The amounts within the TFIPs cannot, however, be transferred directly to an heir’s TFIP. Any transfer of TFIPs from one individual (or his/her estate) to another will be deemed to be a contribution and subject to the annual and lifetime contribution limits of the recipient. Financial institutions like banks, long term insurers, collective investment scheme management companies and linked investment service providers (LISPs) will be authorised to market TFIPs to the public. We expect most, if not all, major players in the financial services industry to launch versions of this product in 2015, which will have to comply with certain criteria to qualify. It is National Treasury’s aim to have products that are simple to understand, transparent in their disclosure and suitable for the institution’s target market. The required changes to the Income Tax Act have already been submitted to Parliament and the draft regulations have been released by National Treasury. At Citadel we are putting the final touches to our version of the new product in order to welcome the first investors on Monday, 2 March 2015. Your Citadel advisory partner will in due course discuss with you the suitability of a TFIP for you and other members of your family. Please don’t hesitate to contact him/her, should you have any questions or comments in the meantime. The Citadel magazine 2015 55 INSPIRATION H O M E - G R O WN INSP I R AT I ON Citadel, in conjunction with parent company Peregrine and leading online investment source Moneyweb, hosted the inaugural Citadel Inspiration Indaba on 2 September 2014 at the newly developed Inanda Club function facility in Johannesburg. The event was opened by Citadel Chief Executive Officer, Andrew Möller who expressed the hope that the Inspiration Indaba would inspire South Africans and become a catalyst for change through local inspiration. In total, six speakers took to the platform and a panel discussion with three young local entrepreneurs wrapped up the day’s proceedings as they shared their personal stories of failure, perseverance and, ultimately, success. SIYABULELA XUZA The first speaker of the day was 25 year old Siya Xuza, South Africa’s very own rocket scientist. By the time he was 17, Xuza had developed an alternative rocket fuel which saw him invited to the 2006 Nobel Prize Ceremonies in Sweden and awarded first place at the 2007 Intel Science and Engineering Fair. Xuza has also been honoured by having a minor planet named after him. Today he is committed to developing new fuel-cell technology that will change the face of power generation in rural Africa. A charming narrator, Xuza told the story of how he started at the age of six to create rocket fuel which, he hoped, would power him to Jupiter. His story took the audience through his many failures until one day, at age 17, he succeeded and launched his first rocket, which broke the world altitude records. Xuza told delegates that by knowing where you want to go and committing to the journey you will get there. Among his many insights he shared his personal motto: “Begin believing in better.” LEE SWAN Xuza was a hard act to follow but Lee Swan, the first African woman to reach the magnetic north pole, was definitely up to the challenge. Swan took the audience through her preparation and completion of the 2011 Polar Race, a gruelling Arctic adventure race that saw her 56 The Citadel magazine 2015 and two team-mates walk 820km across the Arctic ice in 22.5 days to win the race. They arrived at the Magnetic North Pole on South Africa’s Freedom Day (27 April 2011). At the start of the race Swan asked: “Do I trust myself?” She says, in any tough situation, this is the key question to ask. If, on that day, her answer had been ‘no’ Swan says she would have turned around and gone home. When her and her team-mates were stuck in their tent through an Arctic blizzard, she realised: “I can’t control what is happening outside, but I can control what goes on in my head.” This attitude pulled her through the most gruelling experience of her life. PADDY UPTON Paddy Upton moved the theme away from perseverance and dedication to the importance of creating what he calls “player driven teams”. Upton shared his experiences supporting Gary Kirsten when they guided the Indian cricket team to become world Test champions in 2010 and winners of the 2011 ICC World Cup. He narrated how they brought this philosophy back home, when Kirsten took over as Protea’s coach and Upton was the South African team’s Performance Director. In 2012 South Africa became world Test champions and also were ranked number one in all other cricket categories; a first for any team in the history of cricket. His message was simple: “We listened to what the players want, rather than what we think they want.” Upton explained that it was important to get the players to think for themselves. “We need to create thinking players,” he said, explaining that when players in the team started thinking and deciding for themselves what they needed, and when they started implementing strategies for themselves and the team, then the whole team dynamic changed. Upton said: “It was a player-owned culture, there was no need for a controlling parent.” This, he believes, is where South African sporting philosophy needs to develop. ROB STOKES Rob Stokes, the founder and CEO of Quirk, Africa’s largest independent marketing agency then offered his remarkable insights on entrepreneurship. Ten key lessons were interwoven into the story of the creation and challenges he faced throughout his 15 year Quirk journey, namely: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Surround yourself with people better than yourself Timing does matter Always play to people’s strengths If you’re going to do something, commit fully You need luck Be generous with your knowledge Make yourself saleable, even if you are not for sale Businesses struggle to innovate internally The most adaptable to change, survive Just. Do. It. He ended his talk by saying: “If you just do it [being an entrepreneur] for one year and you fail; you will still look back at that year as the best year of your life.” DR ADRIAN SAVILLE Dr Adrian Saville is the founder and Chief Investment Officer of Cannon Asset Managers and holds a visiting professorship at the Gordon Institute of Business Science. Asked to talk about what inspires him about South Africa’s economy, Saville gave the audience an insightful overview of the current state of the nation as well as the steps South Africa needs to take to achieve the growth figures set out in the 30 year National Development Plan. He said: “[Post 1994] South Africa is an economic miracle.” And this is something we should remember even when things are not looking good. Saville stressed that South Africa must develop its ‘six pack’, six criteria any country wanting to meet its growth targets should focus on. They are: 1. Savings and investment 2. 3. 4. 5. 6. Demography Policy and institutions Education Health Openness Saville hailed Germany and Japan as two shining examples of countries that had succeeded by getting these fundamental areas right since World War II to become the second and third largest economies in the world. HERMAN MASHABA The last speaker of the day was Herman Mashaba, the founder of Black Like Me and one of South Africa’s most renowned entrepreneurs. He spoke about starting Black Like Me during apartheid-era South Africa under PW Botha’s rule, at a time when black people were not allowed to own businesses. Despite the odds, he went ahead with a R30 000 investment and, within five years, had built a R10 million business. Having lost everything twice and rebuilt it again, Mashaba looks back on 1984, the year he started his company, with fondness and an acknowledgement that starting up a small business, even in those challenging times, may have been easier. He bewailed the fact that over the past 20 years, legislation, government and trade unions had ‘conspired’ against small business by not giving them the necessary opportunities. His vision for his future role as an influential South African business man includes using his position: 1. To continue being an active citizen. 2. To assist in creating a business friendly country. 3. To help make South Africa a great nation. 4. To help create the ‘Rainbow Nation’ as former President Nelson Mandela envisioned. PANEL DISCUSSION Ending the day was an illuminating panel discussion on South African entrepreneurship featuring Andile Khumalo, founder of MyStartUp; Lynette Ntuli, CEO of Innate Investment Solutions, and Sean Riley, founder of Ad Dynamo. The discussion was presided over by event facilitator, Siki Mgabadeli. Andrew Finlayson, Citadel Marketing Director, closed the day by saying: “We [Citadel] are creating a platform for South Africans by South Africans. We hope you take something away that will last for many years to come.” The Citadel magazine 2015 57 PHOTOS OF THE 2014 INSPIRATION INDABA Panel discussion 58 Speaker, Siyabulela Xuza Kerry King (Citadel), Graham Kramer, Esther Letlape and John Bayly Speaker, Rob Stokes Kevin Joselowitz, John Kennedy (Citadel) and Michael Hertz (Citadel) The Citadel magazine 2015 Jessica Midlane, Tshepo Mathabathe and Maxie Davies Speaker, Lee Swan Speaker, Dr Adrian Saville Oliver Dresner (Citadel), Robin Grobler and Dave Reddy Gail Hoffmann, John Kennedy (Citadel) and Jenny Ratcliffe-Wright Speaker, Paddy Upton Speaker, Herman Mashaba The Citadel magazine 2015 59 Be inspired by the stories of others 2015 EARLY BIRD PACKAGES NOW AVAILABLE VISIT WWW.INSPIRATIONINDABA.CO.ZA or send an email to rebeccah@citadel.co.za. Citadel Investment Services Proprietary Limited is licensed as a financial services provider in terms of the Financial Advisory and Intermediary Services Act, 2002. www.citadel.co.za SPORT THE BUSINESS OF RUGBY By freelance writer, Kim Novick The Rugby Championship is an evolution of the TriNations and amongst many rugby commentators considered to be the ultimate contest. The competition features teams that are currently ranked first, second, third and eighth in the world. In its third year, the Rugby Championship replaced the TriNations when Argentina joined the group in 2012. As each team has its own sponsor, the game falls under four different descriptors, depending on the country it is being viewed in. In South Africa it’s the Castle Rugby Championship, in New Zealand the Investec Rugby Championship, in Australia the Castrol Edge Rugby Championship and in Argentina the Personal Rugby Championship. ARGENTINA, NEW KIDS ON THE SOUTH BLOCK When Argentina joined the competition in 2012 it was hailed as “a defining moment for Southern Hemisphere rugby and significant for world rugby,” by South Africa, New Zealand and Australia Rugby (SANZAR) Chief Executive Officer, Greg Peters. “Playing in the Championship will have significant benefits for Argentinian rugby as a whole and will bring new energy to the jewel in the crown of SANZAR. The Pumas, as they showed at the Rugby World Cup, play an exciting and different brand of rugby to the other three teams, which will definitely add a new dimension,” Peters said. In Argentina, Rugby is growing faster than in any of the other Rugby Championship countries and the Rugby Championship has successfully boosted the long term value of the competition with a local economic impact of up to US$14 million for each match hosted in the country. Kelvin Watt of sports market research company Repucom says this would have increased the logistical cost of the tournament too and has also added an extra six matches to the event. “This would in turn have impacted broadcast rights values. However from a South African perspective it has not increased the sponsorship revenue and ticket sales for Argentina matches are not nearly what they are for New Zealand and Australian matches held in South Africa,” he explains. MONEY, MONEY, MONEY Rugby has been dubbed as something akin to a “religion” in New Zealand and is highly popular in South Africa...rugby in Australia, however, is supported by only 7% of the population and that significantly affects its revenue capability. While the Australian Rugby Union (ARU) showed revenue in excess of US$140 million in 2013 thanks to the British and Irish Lions tour, those returns dropped to about US$100 million in 2014 and in 2015 it will fall further to about US$80 million because of the financial impact of the World Cup. Generally however, the success of The Rugby Championship offers the possibility of lucrative returns to both sponsors and the economies of host nations and cities. In 2011 for example, primary sponsors SABMiller signed a five-year agreement with the South African Rugby Union (SARU) valued at a reported US$3 million (R32 million) per annum. A MasterCard Study The Citadel Magazine 2015 61 of the 2010 Tri-Nations reported the competition contributed over US$174 million to the Southern Hemisphere economy. With the inclusion of Argentina in 2012, it was estimated the tournament would see increased attendances and higher broadcast share. Overall the value of the tournament increased to around US$213 million. The MasterCard study also highlights healthy levels of economic impact for cities hosting the Rugby World Cup. Sydney has been recorded as earning up to US$32 million for hosting a big game like the All Blacks vs the Wallabies. Johannesburg has previously benefitted a total of US$20 million from hosting a single match. Watt points out that each year the All Black Test Match in South Africa is the only sell-out rugby test of the season here. ECONOMICS OF TV AND TICKETS Both attendance and broadcasting of the Rugby Championship boost the economic impact of the competition. The South African Rugby Union’s rights, for example, are bundled across properties. SARU’s overall broadcasting rights in 2013 came to R340 million (US$34 million) and sponsorships came to R339 million (US$33.9 million), of which a hefty chunk was allocated to the Rugby Championship. In 2012, a total of over half a million people attended the Rugby Champion matches. The All Blacks were once again the most popular to viewers, yielding the three highest attended matches as fans from the host nations turned out to watch the visiting All Blacks, averaging 72 872, markedly higher than the 45 627 tournament average. Six Nations Rugby Championship - economics in the north The Six Nations Rugby Championship comprises Scotland, England, France, Ireland, Italy and Wales. A study by tournament sponsor, Royal Bank of Scotland (RBS), found that across all nations the championship is worth £375 million (US$617 000). Home and away supporters spend around £9 million (US$14.8 million) in bars and restaurants, £6 million (US$9.9 million) on hotels and £3 million (US$4.9 million) in shops, with further amounts spent on travel and tickets. Value of the Tri-Nations The actual costs and incomes the Rugby Championship generates for host cities is not easy to come by as organisations are not willing to reveal too much and reports have not yet been released, but these 2010 Tri-Nations figures give an idea of the economic impact these tournaments can have on an economy. The 2010 Tri-Nations generated local economic impacts of: 62 • US$8 million on Auckland economy from hosting New Zealand vs South Africa • US$11 million on Wellington economy from hosting New Zealand vs South Africa • US$14 million on Brisbane economy from hosting Australia vs South Africa • US$16 million on Melbourne economy from hosting Australia vs New Zealand • US$12 million on Christchurch economy from hosting New Zealand vs Australia • US$19.6 million on Johannesburg economy from hosting South Africa vs New Zealand • US$9.2 million on Pretoria economy from hosting South Africa vs Australia • US$8.6 million on Bloemfontein economy from hosting South Africa vs Australia • US$28 million on Sydney economy from hosting Australia vs New Zealand (estimated) The Citadel magazine 2015 LIFESTYLE By freelance writer, Gaye Crossley LEADING THE WAY IN MARINE CONSERVATION Climate change, over fishing, mining, pollution and tourism are all factors contributing to the declining state of the world’s oceans. To address the problem, governments around the world need to act to conserve the fragile eco-systems existing in the deep blue water of our oceans. Fortunately action is being taken, albeit slowly. The Indian Ocean countries, whose populations of Emperor Penguins, green backed turtles and parrot fish are under threat, are increasingly leading the way with the establishment of some of the world’s largest marine reserves. Marine reserves fall under the classification of a Marine Protected Area (MPA), which is defined by the International Union for the Conservation of Nature (IUCN) as: “A clearly defined geographical space, recognised, dedicated and managed, through legal or other effective means, to achieve the long-term conservation of nature with associated eco-system services and cultural values.” including sharks, tuna and swordfish over the past 30 years. The UK’s demersal (bottom feeding) fish numbers have, for example, dropped by 94% since 1884. The independent Global Ocean Commission has reported that half the world’s coral reefs are already dead and rising ocean temperatures and acidity caused by global warming and other factors means that by 2050 up to 60% of the all ocean species could be extinct. These marine reserves are generally protected from any extractive activities which could potentially have a damaging effect on the surrounding area. This includes mining, dredging, fishing and aquaculture. Research, education and limited leisure activities may, however, be permitted in these areas under controlled conditions. The good news is that marine reserves can make a significant impact on the health of our oceans. Studies of MPAs have found that there is always greater biodiversity within these areas. They have a greater biomass and also become ‘nurseries’ for commercial fishing zones, allowing natural fish stocks to replenish as spillover occurs to adjacent areas. According to the Marine Reserves Coalition: “Marine reserves that encompass spawning stocks of commercially important species are able to help protect and rebuild these stocks, thereby contributing to the associated fishery.” As the national parks of the oceans, these reserves serve to protect eco-systems and vulnerable species by buffering these portions of ocean from the numerous human activities which are contributing to their environmental collapse. And, make no mistake, a collapse is imminent. According to the Marine Reserves Coalition, a body of five United Kingdombased organisations working together to increase the number of marine reserves around the globe, entire eco-systems are at risk of being destroyed within the next 25 years. Over fishing has destroyed around 90% of large fish species Marine reserves are also vital to ensuring that predatory species, which rely on the oceans for food, have a greater chance of survival. The Antarctic’s Emperor Penguin, for example, is under threat due to declining ice areas and food shortages. Researchers writing for Nature Climate Change journal are currently calling for marine reserves to be created around the Emperor Penguin’s habitat, to ensure an adequate food supply for the future. The Citadel Magazine 2015 63 American President Barack Obama is also putting his political weight behind the creation of these reserves and is outlining an enormous marine reserve in the Pacific Ocean. But, despite good intentions, currently less than 1% of the world’s oceans are fully protected. Where the real action is taking place, however, is in the Indian Ocean. The Seychelles has announced the creation of a new marine reserve surrounding the D’Arros Island Group. The area encompasses 115 islands and the project is being supported by the owners of the D’Arros Island Group, the Save Our Seas Foundation. The statement announcing the creation of the reserve says: “A 10-year plan has been devised and implemented to reintroduce and rehabilitate endemic species in order to restore some of the original habitat. D’Arros Island, which is also rat free, will remain the main settlement in the atoll and host facilities for research and education.” Sharks, manta rays and turtles like the endangered Hawksbill turtle will be protected in the reserve. The largest marine reserve in the world, created by the British government on 1 April 2010, is the Chagos Archipelago Marine Reserve. The area comprises over 60 islands and lies around 500km south of the Maldives. At 40 000km2 it is larger than France. The protection of the area is guaranteed for the short term due to the support of the Bertarelli Foundation, which works with scientists, non-governmental organisations (NGOs) and governments with a focus on improving marine conservation. But there is controversy surrounding the area, not least of which is a dispute between Mauritius and Britain over who has sovereignty over the region. We have to rethink what we are taking from these natural systems. The next 10 years are the most important in the next 10 000 years for protecting the life-support system upon which we all depend. 64 The Citadel magazine 2015 The Maldives, meanwhile, has announced its intention to become the world’s largest marine reserve by 2017. At the announcement of the country’s plan, at the Rio+20 conference in 2012, President Mohammed Waheed said: “Maldives remains wedded to sustainable pole-and-line fishing, while others continue unsustainable fishing practices. Such practices are destroying our regional and global fish stocks, with dire consequences on the livelihood of many Maldivians. This year we have established the first UNESCO Biosphere reserve in the Baa Atoll, one of the 20 atolls that make up the Maldives. I would like to announce today that Maldives will become the first country to be a marine reserve. We can do it in a short time. I hope we can do it in five years. It will become the single largest marine reserve in the world.” This is an encouraging move for marine conservation but with the discovery of oil and gas on ocean beds around the world, with increased fishing activity and a lukewarm resolve to tackle global warming, many fear that efforts to protect the world’s oceans may be too little, too late. As former US National Oceanic and Atmospheric Administration Chief Scientist, Sylvia Earle, has said: “We have to rethink what we are taking from these natural systems. The next 10 years are the most important in the next 10 000 years for protecting the life-support system upon which we all depend.” PERSONAL FINANCE ENSURING FAIR TREATMENT FOR CLIENTS Nikki Klerck - Citadel Legal Advisor nikkik@citadel.co.za British retail magnate Harry Gordon Selfridge is most often credited with coining the famous phrase which has set the standard for retailers and service providers for the last 100 years: “The customer is always right”. By putting goods on display at his Selfridges department store in Oxford Street, London, Selfridge allowed customers to examine them and interact with them before buying. Selfridge famously enticed customers with educational and scientific exhibits, such as the first demonstration of the television; terraced gardens; inexpensive yet elegant restaurants; fashion shows and even an all-girl gun club. His strategy of cleverly displaying desirable goods in prominent and easily accessible parts of the store and, most importantly, ensuring that the customer was always right, helped Selfridge build an empire. Selfridges still stands today as testament to his legacy and philosophy. The idea behind the phrase was to ingrain in employees the need to prioritise customer satisfaction above all else, to treat customer complaints seriously and, thereby, to ensure that customers felt valued. While this was a novel approach to customer service in the early 1900s, today the conversation has shifted to a discussion around the ‘fair’ treatment of customers. For example, in early 2000, the idea that ‘unfair’ treatment of customers was endemic in the financial services industry was a bitter pill to swallow. Many firms were of the view that because they had been in business for a long time, they must be treating their customers ‘fairly’. Otherwise, surely, they would be out of business? This argument presupposed that if a consumer hasn’t felt the need to complain to a retailer or a service provider, then they haven’t been treated The Citadel magazine 2015 65 unfairly. Right? Wrong, according to South Africa’s Financial Services Board (FSB) and the United Kingdom’s Financial Conduct Authority. The question this raises is how could a consumer have been treated unfairly if they were satisfied with the service they received? To answer this question, we need to unpack the understanding behind the UK’s, and more recently, South Africa’s, approach to financial market conduct regulation, known as ‘Treating Customers Fairly’ or TCF. As the FSB was at pains to point out in its April 2010 discussion paper entitled ‘Treating Customers Fairly’: “Issues concerning the fair treatment of customers arise from the fact that market participants do not possess perfect information. In particular, the system may be confronted with the problem of asymmetric information where certain market participants (the suppliers of financial services) possess information that others (consumers) do not possess. This may lead to consumers being treated unfairly and possibly suffering considerable financial loss in the process. If consumers could somehow be provided with better information so that they could make responsible decisions, society should benefit.” inappropriate for his needs comes to mind. He may be completely impressed with the speed and professionalism of the service he received, but only years down the line discover that he had been treated unfairly and has been sold a financial product which is inappropriate for his risk profile. Current legislation in the South African financial services sector is not absent of duties imposed on companies regulated by the FSB to treat customers fairly. However, the FSB now wants to go a step further by ensuring that the fair treatment of customers is entrenched in the culture of every regulated firm, right from the top down. The example of a customer being sold a financial product which is wholly Treating customers fairly requires that regulated firms adhere to the FOLLOWING six TCF outcomes: • Customers can be confident they are dealing with firms where TCF is central to the corporate culture. • Where advice is given, it is suitable and takes account of customer circumstances. • Products and services marketed and sold in the retail market are designed to meet the needs of identified customer groups and are targeted accordingly. • Products perform as firms have led customers to expect, and service is of an acceptable standard and as they have been led to expect. • Customers are provided with clear information and kept appropriately informed before, during and after point of sale. • Customers do not face unreasonable post-sale barriers imposed by firms to change products, switch providers, submit a claim or make a complaint. According to the FSB: “Firms are expected to demonstrate that they deliver the six TCF outcomes to their customers throughout the product life cycle, from product design and promotion, through advice and servicing, to complaints and claims handling – and throughout the product value chain.” 66 The Citadel magazine 2015 The FSB’s TCF programme will see the rewriting of substantial financial services legislation and is a welcomed development to the industry. Citadel is committed to TCF and is actively entrenching the TCF outcomes at every level of the business. WOMEN’S INTEREST POST-DIVORCE FINANCIAL PLANNING Nicky Gous - Citadel Advisory Partner nickyg@citadel.co.za Divorce is always a traumatic experience, but finding a solid financial footing at this time can prove to be a valuable lifeline. That said, this is not always easy. In our experience many of our clients find themselves in the position of no longer owning a home, their savings being halved and having to start paying child support; all of which can be crippling both financially and emotionally. International trends suggest a woman can lose up to 77% of her net worth during a divorce. One in three marriages ends in divorce in South Africa. Research suggests that, in the wake of a divorce, women are financially the hardest hit. Rebuilding this net worth is possible, but initially requires sound financial advice and the divorcee may have to make some lifestyle sacrifices. Once the divorcee has sized up her situation and formulated her strategy, she has to commit to it. TAKING STOCK Objective advice from a financial advisor is a critical first step. Most advisors will have a comprehensive financial planning tool to help you design a personal financial plan based on your present capital. This will give you a good idea of what capital amount you will need to aim for in order to retire well and what you need to save to make that happen. A word of advice though: it is best to create a plan with your financial advisor BEFORE you start your divorce settlement negotiations. Divorces are highly emotional and they are not a time when individuals necessarily apply the appropriate rationale and logic to financial planning. This can prove detrimental in the long term. A financial planner is there to help you understand a range of options that you can take and their long-term outcomes. And this advice is critical. Understanding your own personal finances is another key area of focus. Ask yourself: What income streams do you have and what are your expenses? Can you afford to buy a home or will you have to rent for a while? Can you afford child support? What other expenses do you need to cover? Where can you cut back to build up your savings? Working out a detailed budget will give you a good picture of where you stand financially. It will highlight where your money is going and what cutbacks you can make to add to your savings. Not only will this give you more control of your finances, but also give you a lot more peace of mind during a difficult time. Creating financial stability after a divorce will be challenging. If you are close to retirement age, then protecting your capital is of utmost importance. Growing this capital even more will make a difference to your lifestyle after retirement. If, however, you are younger, then it is vital that you manage your investments and make sure you grow your capital. This will give you the best chance of achieving a comfortable retirement in The Citadel magazine 2015 67 the future. But be warned, you will be walking a tight rope to make sure you save enough while still having sufficient left over to cover your expenses and enjoy life in the here and now. GETTING YOUR STRATEGY TOGETHER Once you understand your financial position, the next step is to formulate a plan. The first and most important step is to update your will once you are divorced. It is also vital to review all IMPLEMENTING YOUR PLAN Here are five tips to remember when setting your strategy into motion: • Once you have a plan, take it on and make it happen. • Your budget is your starting point. Create it and then stick to it, no matter what. • If you stick to your budget, you will be able to save. An easy way to ensure you put that money away is to set up a debit order into a savings vehicle, like a unit trust. • The easiest way to stick to a financial plan and budget accordingly is to create order in your life. When your work and home life run smoothly, it is easier for everything else to fall into place. • You are not a superhero; if you are not coping do seek professional help in the areas you are finding difficult to manage. the beneficiary nominations on all your policies and investments. Once that is done, you and your ex-spouse need to agree on who will take on the guardian role of any children should you both pass away while they are still minors. It is also advisable to explore the option of creating a testamentary trust for your children should either spouse pass away before the children are in a position to inherit or manage their own wealth. Death and disability cover also need to be in place and updated, especially if minors are involved, since maintenance obligations will have to be fulfilled under all conditions. Also, your needs will have changed so this cover needs to reflect your chance of circumstances. Once your financial plan is in place, make time to undertake regular reviews with your financial advisor so that you keep on track with your new plan. Finally, bear in mind to budget for some basics that will help with the transition, like housekeeping and childcare. INSPIRATION T H E ART O F IN S P I R ATI ON By freelance writer, Gaye Crossley South Africa is home to many men and women who not only have lived lives worth celebrating, but their stories have the ability to inspire greatness in those that take the time to hear them. Influential African-American author Howard Thurman once said: “Don’t ask what the world needs. Ask what makes you come alive and go do it. Because what the world needs is more people who have come alive.” Finding the inspiration to ‘come alive’ and fulfil a life’s purpose may be considered a precious gift. But what exactly is inspiration? 3. Inspired people are usually less competitive. 4. They often have greater self-esteem, greater self-believe and are more optimistic. 5. Mastery of work also often comes before inspiration and, says Kaufman: “…inspiration is not purely passive, but does favour a prepared mind.” Jonathan Mead, founder of the Paid to Exist initiative, talks about the difference between inspiration and motivation in his blog. “Motivation is about psyching yourself up. Chestpounding. Fire-walking. Heavy-metal riffs. You get the point. Inspiration comes for a completely different place. The word inspiration means to be in spirit. When you’re tuned into your spirit, you are naturally drawn to do whatever feels best,” says Mead. Inspiration can have a number of positive effects on those people who are touched by it, says Kaufmann. It encourages greater creativity, enables the achievement of goals and, in general, more inspired people set more motivated and dynamic goals. Finally, inspiration increases an individual’s feeling of well-being. Scott Barry Kaufman, author of Why Inspiration Matters adds: “Inspiration awakens us to new possibilities by allowing us to transcend our ordinary experiences and limitations. Inspiration propels a person from apathy to possibility, and transforms the way we perceive our own capabilities.” Kaufman draws on the work of psychologists Todd M Thrash and Andrew J Elliot who segment inspiration into three parts: evocation, transcendence and approach motivation. Essentially that means that inspiration is evoked spontaneously with no thought; it transcends our more basic needs and limitations and involves a moment of clarity about what possibilities actually lie ahead. But inspiration also requires action, say Thrash and Elliot. Inspired people share similar characteristics, says Kaufman. 1. People who are open to inspiration are more likely to receive it. 2. Those with inspiration often have a greater drive to achieve mastery in their area of focus. Kaufman stresses that receiving inspiration is not entirely out of our control and that those who wish to be inspired can take steps to increase the likelihood and frequency thereof. One way to do this is to prepare through developing mastery over a chosen area of expertise. Another way in which people can tap into this inner drive, says Kaufman, is through exposure to inspirational people, heroes, managers and role models. In this respect Kaufmann refers to the writing of Gregory Dess and Joseph Picken, authors of Changing Roles: Leadership in the 21st Century. Dess and Picken say modern business leaders need to change their focus from managing efficiently to rather making better use of the resources within their companies. They believe the five most important roles of leaders are: 1 Using strategic vision to motivate and inspire. 2 Empowering employees at all levels. 3 Accumulating and sharing internal knowledge. 4 Gathering and integrating external information. 5 Challenging the status quo and enabling creativity. The Citadel magazine 2015 69 MONE Y IS JU S T A NUM B ER At Citadel we know that creating your hard earned wealth is only half your journey. We believe that only in discovering how your wealth can enable the greatest fulfilment in your life, will you find its true potential. The harmony between specialist wealth management expertise and a desire to find this meaning, is what we call wealthcare. It’s the reason why we get up in the morning and why our clients sleep well at night. It’s who we are and it’s so much more than numbers. Citadel. Discovering the true worth of your wealth. For more information visit www.citadel.co.za. Johannesburg: +27 11 722 7600 Pretoria: +27 12 470 2500 Cape Town: +27 21 670 9100 Durban: +27 31 560 7200 Citadel Investment Services Proprietary Limited is licensed as a financial services provider in terms of the Financial Advisory and Intermediary Services Act, 2002. A member of the Group. THE ISLAND LE S S TR AVE LE D By freelance writer, Gillian McLaren The Air Mauritius plane banks low over Rodrigues Island, revealing the mountainous archipelago – with its black volcanic boulders – encircled by an aquamarine lagoon. This landmass is only 18km by 8km and was named after the Portuguese explorer, Diego Rodrigues, who landed in 1528. Unspoiled, uncommercialised and authentic, Rodrigues is like the Mauritius of twenty-five years ago. From the small airport, where staff warmly welcome you, people are genuinely friendly and kind everywhere you go. Expect a cheery “Boujour” and a smile from locals who are delighted that you are visiting their island. In the faces of these consistently affable people, you see a delightful mix of Indian, French, African and some Chinese, which reflects the different nations that subsequently colonised the island. Most of the local people walk, many ride motorbikes and a few have cars on the narrow roads. People are easy going in the traffic and drive slowly and courteously to avoid the pedestrians and the wandering sheep, goats and multitude of chickens. It is a welcome relief from the aggressive pace of city life. Nobody tries to sell you anything. Products and crafts – like baskets and hats woven from leaves of the Vacoas tree – are available, but are made for the local people. Because the people are so pleasant, it is interesting to stay in one of the guesthouses like Les Frangipanes – that faces a pretty garden with several species of palm trees, near to the beach in Ans aux Anglais – to meet Baby Pasnin, the gracious landlady. Reputed to be one of the best chefs on Rodrigues, Marie Louise Roussety, has opened her home Villa Mon Tresor to visitors for twenty-two years. Each breakfast and dinner is creatively presented, with Hibiscus or other flowers from her lush garden. Traditional food is offered, including curry made with fish caught that morning, red beans with rice and spiced chicken. These are all served with her homemade brinjal or lime achard. This food, as well as her grated green mango and carrot salad, cooked pumpkin stems, and freshly squeezed mandarin and lemon juice, is healthy, simple and delicious. If you prefer to stay in a hotel, the Marouk Ebony Hotel next to the azure lagoon is well situated for scuba diving and snorkeling. The coral reef is part of a national park, so there is a great diversity of life with exquisite soft corals and exotically coloured fish, like juvenile emperor fish, juvenile lionfish, cowries and shoals of trumpet fish. Apparently the lagoon is one of the best places in the world to learn wind surfing and kite surfing, as the water is calm and the breeze pleasant and consistent. This is a good place to observe the famed octopus fishing. Men and women walk out into the lagoon and hook these creatures, which are cooked in a delicious curry, made into a salad, or hung up in the sunlight and eaten when dried. The new Tekoma Hotel has a sublime view of the lagoon – with its ever-changing hues – rippling on a pristine private beach. Below the suites – with their subtle zen-like décor – is the white, sandy beach with black volcanic boulders, littered with shells and coral fragments. There are lizards with a tail three times the length of its body and White Tailed Tropicbirds soar in the cerulean sky. Tekoma Hotel’s cuisine has sophisticated twists of the traditional island favourites and the dining room has an exceptional view, out over the blue-green lagoon, to the white breakers on the reef and the cobalt ocean beyond. Sadly the indigenous trees on Rodrigues were plundered for building materials and firewood. Giant tortoises and the Solitaire – a hapless bird similar to the Dodo – became extinct, as they were easy prey and apparently tasty. At the Grande Montagne Nature Reserve, you can see some of the remaining endemic plants and spot the Rodrigues Warbler and the Rodrigues Fody, the only two remaining endemic bird species. With its numerous walking trails, zip lining across 120m deep ravines, the drama of huge stalagmites and stalactites in Grande Cavern Caves giving a cathedral-like feel, there is no shortage of action or splendour on Rodrigues. In our world of globalisation, it is a refreshing change to find this authentic and unique place, with its congenial people. For natural beauty, sports and leisure and an escape into slow-paced island life, it is well worth it to visit this lesser-known isle. The Citadel magazine 2015 71 Travel information What To Do Where to eat out Visas are not required. Fly through the air like a Rodrigues fruit bat – the only indigenous mammal on the island – along a 420 meter zipline, with a panoramic view. Tyrodrig Zipline www. tyrodrig.com. Coralie la Diffe’rence brigilou12@hotmail.fr situated high up on a hill with a panoramic view. Try the excellent fresh fish, including exquisitely delicate parrotfish. Money – Mauritian Rupees. Flights – Air Mauritius to Port Louis in Mauritius, then flight to Rodrigues www.airmauritius.com. French is spoken, so take a small English/French dictionary. Rodrigues Tourism Office www.tourism-rodrigues.mu. Visit the tourism office to get pamphlets in English; information about history, geography and biology of Rodrigues; or great advice about activities and day trips on and from the island. Francois Leguat Giant Tortoise and Caves Reserve www.tortoisecavereserverodrigues.com. Giant Aldabra tortoises and radiated tortoises have been imported and are thriving in Canyon Tiyel of the reserve. Bouba Diving Centre www.boubadiving.com Marouk in the South East. Ile des Cocos day trip with Joe Menuin discoveryrodrigues@intnet.mu. Visit a bird sanctuary, an easy boat-trip away, with scores of nesting fairy terns, Common Noddie, Lesser Noddie and a Ruddy Sandpiper. 72 The Citadel magazine 2015 La Marmite des Iles marmitedesiles@gmail.com right on the beach. Enjoy delicious shelled prawns with rice and meet Alexandre Coquet, a consummate host. Newly furbished rooms for rent above the restaurant have a perfect view, of the ocean with small fishing boats. Mengoz Snack is a quaint restaurant frequented by locals. Some tasty food, which has traditional fare fused with Chinese elements. SPORT A CAR CRASH A WEEK By freelance writer, Gaye Crossley “Rugby is a beastly game played by gentlemen. Soccer is a gentleman’s game played by beasts. Football is a beastly game played by beasts.” So goes the famous 1972 quote by Henry Blaha, a Boston College American football player. As a sportsman used to bruising encounters, clearly Blaha understood that rugby was not a game for sissies. Recent studies by the University of Canterbury in New Zealand have found that the physical levels of trauma experienced by a rugby player in the course of a single game may be tantamount to being in a car crash. The university has been working on a urine and saliva test to determine exactly what stresses rugby players face during a game. Working with players from the ITM Cup (New Zealand’s local provincial tournament), Professor Steve Gieseg and student Angus Lindsay have developed a simple and cost-effective test to test trauma levels during a match. For two years Gieseg and Lindsay gathered 44 samples per ITM game. Urine and saliva samples were taken both before and after each game and then again a few days post-match. This allowed the researchers to gauge the amount of trauma and stress experienced during an encounter and assess the recovery time. The researchers looked at four elements to measure the level of trauma, namely: neopterin, myoglobin, cortisol and immunoglobulin G. Gieseg explains: “Our research measured two chemicals in the urine and two in the saliva to gain a global view of how players responded to the physical stress of an individual game.” The tests showed that the stress players experience is equal to that experienced after a serious trauma, like a car crash. But what they also showed was that some players recover extremely quickly from these stresses. The test looks at four easily measurable traumas: mental stress, immune resistance, inflammation and muscle damage. Gieseg believes this test could assist rugby coaches and medical staff to keep track of a player’s health, recovery and training during the various phases of a competition. The All Blacks’ strength and conditioning coach, Nic Gill, is particularly excited about the potential for the test in the future. He says: “I think if Canterbury University continue to develop the procedure and their understanding of the results, it could one day have a great application.” Gill says that preventing injuries and keeping the team healthy is a major motivation for the All Blacks’ team. And, no doubt, also for those international teams looking to unseat the reigning World Cup holders. The Citadel magazine 2015 73 SPORT BEST MTBING AROUND CITADEL HUBS South Africa is a Mountain Bike (MTB) paradise. From the Absa Cape Epic, known as the Tour de France of the MTB world, to its great routes across all nine provinces, South Africa is MTB mad. Here’s what’s on offer near you: Johannesburg and Pretoria Cape Town Raymond Travers, editor of Modern Cyclist magazine, recommends Van Gaalen’s in Skeerpoort (near Hartbeespoort Dam), as well as Modderfontein Reserve in Modderfontein and Avianto Trails in Muldersdrift. Tokai Forest in Constantia and Jonkershoek in Stellenbosch come highly recommended, while Table Mountain Bikers offer downloadable PDFs showing the Table Mountain MTB trail and the Tokai/Silvermine route. In Pretoria, there’s Groenkloof Nature Reserve and Voortrekker Monument. Northern Johannesburg boasts Northern Farm and PwC Cycle Park, while the south of Johannesburg has Thaba Trails in Mulbarton. Clubs Clubs George Trails The Johannesburg Mountain Bicycle Club, (JMBC) has been around since 1989 and, according to its website, continues to “celebrate the fun art of riding a bike in the dirt”. The club organises social rides on most weekends, catering for a range of fitness and skill levels. Visitors are also welcome at R30 per ride. Rockhoppers MTB Club offers weekly night races through Delta Park. Members need to have a Cycling South Africa Membership or domestic racing license. The big clubs, like Cycle Lab and MTN Club 100, also offer MTB rides and events for members. 74 The Citadel magazine 2015 Trails The Tygerberg MTB Club offers various trails, some of which are for members only, as well as club rides. Paarl MTB Club offers free membership. Trails The Garden Route Trail Park is 60km from George and offers events ranging from skills clinics to night rides and “enduro” racing. Bikes are available for hire too. Between Knysna and Plettenberg Bay you’ll find the highly recommended Harkerville Trails with four different routes, ranging from 11km to 22km. Clubs The Hillbillies MTB Club strives to implement a MTB culture in the Garden Route. More MTB information • mtbApp: available for Windows, IOS, Android and BlackBerry, this app offers a comprehensive hyperlinked list of trails in every province, as well as race listings, multi-stage event listings, news, skills clinic listings, and ample clubs and associations listings too. • Tom Cottrell’s Cyclists’ Guide to Road and Mountain Bike Races in South Africa, available as a paperback and as an app through iTunes and on Android, the guide lists more than 600 road and MTB cycle races around South Africa. • Top MTB Trails and More Top MTB Trails, both by Jacques Marais, covering the best trails, routes and rides in all nine of South Africa’s provinces, these guides offer up-to-date route information, photographs and detailed maps. • Modern Cyclist, providing multisport news and reviews for cyclists (both road and MTB), you can read this mag online or subscribe for home delivery. By freelance writer, Tamara Oberholster Durban Trails Giba Gorge in Westmead has a reputation for tough trails, but offers a purple route for children and beginners, progressing through to The DownHill and Enduro tracks for experienced riders. An hour outside of Durban just off the N3, you’ll find Karkloof MTB Trails. All routes start and end at Karkloof Country Club. In the Ballito area, check out Holla MTB Trails, offering 340km of marked and signed trails for both novice and experienced MTBers alike. Clubs The Durban Mountain Bike Club (DMBC) offers rides through the cane fields on week days and weekends, as well as keeping members up to date with other MTB events and happenings. Bloemfontein Trails The 7 Dams Conservancy offers beautiful scenery for a ride. Also keep your eye on the Free State Cycling website, which offers news on upcoming events and races in the province. Clubs The Founties Mounties Club is for, “Any cyclist; the old, the young, the newbie, the experienced, the pro, the roadie, the bmxer, the downhiller, the mountain biker, the trackie, for just a good fun time on the bike or to give it horns.” The Citadel magazine 2015 75 COMPANY NEWS SOUTH AFRICA: HEADING FOR PROSPERITY Or FAILURE? This was the theme of the 2014 annual economic client presentations across the country. Speakers, Maarten Ackerman and Yolanda Naudé, both from Citadel’s investment team, focussed on the local, as well as the global economy and highlighted investment opportunities around the world. Here are some photos of the events... annual economic client presentations JOHANNESBURG Nattie and Ken Kyle Noel Schumann with Lauren Pelati Flip de Wet (Citadel), Alet de Wet, Francois Malherbe with Louis de Toit Adam Mostert with Thinus and Rentia Smuts Ian and Kotie Barnes Leigh Mantel, Marc Watchhorn and Ian Bishop (Citadel) Rosa and Rui Godinhio 76 The Citadel magazine 2015 Stuart Neethling, Louis du Toit with Chris Nezar PRETORIA Marie de Bruyn with Gene van Huysteen André Gouws with Herlo Nel (Citadel) Maarten and Mooneen Fouché Ducan and Loraine Haigh Mary and Kenneth Anderson Stefanie and Kobus Venter Palesa Dube with Martin Prinsloo and Mike Morapeli Graf and Gatlin van Durckheim with Coert and Alet Grobbelaar The Citadel magazine 2015 77 annual economic client presentations CONTINUED KWAZULU-NATAL Edith and Malcolm Powell with Nic Horn (Citadel) Clare Ramsay (Citadel) with Elize and Petrus Zeeman Mike and Marion Matthewson Denise and Cedric Lewarne Paul and Kieran Botha Maureen and Ellison Hind Nora Hill with Norma and Barry Payn 78 The Citadel magazine 2015 Sandy Arnold, Nic Horn (Citadel) and Basil Budke CAPE TOWN Jasu and Manu Dala Andrew Finlayson (Citadel) with Keith Reid and Mandy Buys Neil Harding with Janet and Brian Hopkins Barbara and Peter Flowers with Barry and Linda Brandon Richard Bryant, Richard Buerger, Astrid Buerger and Mike Tiffin Ebeneze Swanevelder, Annamarie and Johan Gillmer with Cheryl du Preez Louisa and Herman de Wet with Riana van der Watt (Citadel) Sharron Mills and Sonya Behrens The Citadel magazine 2015 79 MONE Y IS JU S T A NUM B ER At Citadel we know that creating your hard earned wealth is only half your journey. We believe that only in discovering how your wealth can enable the greatest fulfilment in your life, will you find its true potential. The harmony between specialist wealth management expertise and a desire to find this meaning, is what we call wealthcare. It’s the reason why we get up in the morning and why our clients sleep well at night. It’s who we are and it’s so much more than numbers. Citadel. Discovering the true worth of your wealth. For more information visit www.citadel.co.za. Johannesburg: +27 11 722 7600 Pretoria: +27 12 470 2500 Cape Town: +27 21 670 9100 Durban: +27 31 560 7200 Citadel Investment Services Proprietary Limited is licensed as a financial services provider in terms of the Financial Advisory and Intermediary Services Act, 2002. A member of the Group.