Practical Guide for International Students in

Transcription

M
A
D
R
I
Practical
GUIDE
FOR
INTERNATIONAL
STUDENTS
IN MADRID
D
cont
INTRODUCTION TO OUR GUIDE
1. DOCUMENTATION
1.1. Students from European Union countries.
1.1.1. What documentation is needed for Spanish residence.
1.1.2. Mandatory documentation for stays of over three months.
1.2. Students from other countries.
1.2.1. What documentation is needed for Spanish residence.
1.2.2. Mandatory documentation for stays of over three months.
1.3. Additional Documentation.
1.4. Useful links, addresses and telephone numbers.
2. ACCOMMODATION
2.1. If you study at the Villaviciosa de Odón Campus.
2.1.1. The Villaviciosa de Odón Campus Student Residence.
2.1.2. Renting an apartment or a room in a shared apartment.
2.1.2. a. Nearby areas recommended for renting.
2.2. If you study at the Alcobendas Campus.
2.2.1. Renting an apartment or a room in a shared apartment.
2.2.1 a. Nearby areas recommended for renting.
2.3. Rental contract. Contract types.
2.4. How to get a bank guarantee, if required.
2.5. What kind of advice you need. Where to get it.
2.6. Useful services and utilities when you rent an apartment.
2.6.1. Services you may need.
2.6.2. Utilities you need to contract.
3. HEALTH CARE
3.1. If you are an EU citizen.
3.1.1. In your country.
3.1.2. How to get health care through the Public Health System of the Community
of Madrid or the Spanish State.
3.1.3. How to make a doctor’s appointment and where to go.
3.2. If you are not an EU citizen.
3.2.1. Procedure for taking out private health insurance in Spain.
3.3. Practical examples: What to do in the following cases.
3.3.1. What to do if you go to the emergency room.
3.3.2. What to do if you need an ambulance.
3.3.3. How to find a 24-hour pharmacy.
3.3.4. What documentation you need to get medicine prescribed through Social Security.
tent
4. CELL PHONE, PHONE CARDS, INTERNET
4.1. How to get a cell phone contract.
4.1.1. Types of contracts.
4.1.1. a. Prepaid card. Procedure for getting a prepaid card and phone options.
4.1.1. b. Contract. Procedure for getting a contract and phone options.
4.1.2. Telecoms in Spain.
4.2. Phone card. Where you can buy them.
4.3. Internet. How to get Internet service.
5. TRANSPORTATION
5.1. From Madrid airport.
5.2. How to get around Madrid.
5.2.1. City transportation options
5.2.2. Intercity transportation options.
5.3. How to get to other parts of Spain from Madrid.
6. ABOUT THE UNIVERSITY
6.1. Directions to: Campus and Clinics.
6.1.1. Alcobendas campus
6.1.2. Villaviciosa de Odón Campus
6.1.3. Dental Clinic
6.1.4. University Health Clinic
6.2. What to do when you arrive and whom to contact.
6.3. Student services.
6.4. Map of Madrid showing the locations of the Campuses and Clinics.
7. OTHER USEFUL INFORMATION
7.1. You want to open a checking account with a bank or savings bank.
7.1.1. Documents that you’ll need.
7.2. Currency exchange.
7.3. Cost of living in Madrid.
7.4. What to do if you are robbed in Madrid. Who to call. Where to go.
7.5. Lost and found. Procedure.
7.6. How to send or receive a letter or package.
8. ALL ABOUT MADRID. ACTIVITIES OF INTEREST
8.1. Climate.
8.2. Culture and entertainment.
8.2.1. Cinemas and theaters.
8.2.2. Nightlife.
8.3. Customs and opening hours.
8.4. Map of the city.
8.5. Tourist attractions.
8.5.1. Sightseeing in Madrid.
8.5.2. Sightseeing around Madrid.
8.6. More useful information that you will need in Madrid.
9. USEFUL ADDRESSES AND TELEPHONE NUMBERS
9.1. List of important addresses and telephone numbers.
WELCOME TO MADRID!
We have prepared this guide to make your stay in our city as easy as possible.
In it you will find complete information about your daily life, paperwork, entertainment, culture and the customs you will have to get used to during your stay, to
make your time with us as easy as possible.
READY TO BEGIN?
The first steps...they may seem complicated but we’re sure you will find them
much easier now that you have all the information we’ve provided below.
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4
DOCUMENTATION
CONTENTS
1.1. Students from European Union countries.
Avda. de los Poblados, unnumbered
(28024 Madrid). Metro stop: Aluche
Tel.: (+34) 91 322 85 67
Tel.: (+34) 91 322 85 68
Fax: (+34) 91 322 85 29
To stay in Spain legally as a student you
will need to complete the following procedures:
1.1.1.What documentation is needed
for Spanish residence.
If you prefer, you can go to the Immigration Office
in the area you will be living in. To get the address,
telephone numbers and business hours of the
Immigration Office, visit the following website:
1. If you are staying for less than three
months you just need to have the valid
passport or photo ID that you used to
enter Spain.
http://www.seap.minhap.gob.es/servicios/
extranjeria/extranjeria_ddgg.html.
2. If you are staying over three months, as
a citizen of a European Union Member
State or other State party to the Agreement on the European Economic Area,
you are required to personally apply for
registration in the Central Registry of
Foreign Nationals with the Immigration
Office in your province of residence or
at the appropriate Police Station. You
should go to the International Student
Office in Madrid- National Police Bureau
of Immigration and Documentation.
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Keep in mind that you must submit your
application within three months of your arrival
in Spain, at which time they will immediately
issue a registration certificate with your name,
nationality and address, your Foreigner ID
Number (NIE) and the date of registration. In
addition to your registration
application, you must bring your valid passport
or national photo ID and the documentation
listed below.
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The following additional documents are also
usually requested:
1.1.2.Required documentation for staying
over three months.
• Census certificate
To get the Registration Certificate you will need
to bring:
If you are applying to live in Madrid:
• Application form.
• Valid passport or ID document.
Visit the website:
https://sede.madrid.es/portal/site/tramites
• Enrollment confirmation.
Online: through the link in the section called:
• European health card or insurance card.
Processing - Online:
• Without an electronic certificate:
- Request a census registration form: it will be
sent by mail to the address used for the census within approximately 10 days.
- Request a census certificate: it will be sent by mail to the address used for the census within approximately 15 days.
• Affidavit certifying your financial
solvency for your time in Spain. Being
enrolled in educational exchange
programs in the European Union is
considered sufficient proof of financial
solvency.
• By phone: call the Madrid Hotline at 010
((+34)91 529 82 10 if you are calling from
outside the city of Madrid).
• Two passport-sized photos.
• Census certificate.
• By mail: send your request by mail to
the following address: Dirección General
de Estadística. Departamento de Datos
Censales.
C/ Goya no 24; L 20- 28001 Madrid
• In person: go to the Citizen Service Office
(Online Madrid) in your district.
Documentation:
• In-person requests:
Tax ID, or passport, or Foreign ID Card, or ID
card if you are a citizen of the European
Union.
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• Requests by mail:
Written request signed by you, indicating:
- What you are requesting.
- Full name.
- Photocopy of your Tax ID, or passport, or
Foreign ID Card or ID card for citizens of
the European Union.
- Full mailing address where you want to
receive information.- Contact number.
apartment where you will live.
- NIE (Foreigner ID Number) or passport.
- The filled out form that they give you
They will give you the census registration form
when you are there and the census certificate
the next day.
If you are applying to live in Alcobendas:
You will have to go the Town Council Offices
located at Plaza Mayor, 1. Alcobendas.
- Original copy of the rental contract for the
apartment where you will live.- NIE (Foreigner
ID Number) or passport.
• Requests by Internet: you do not need to
submit documentation. You just need to fill out
the fields of the application form.
If you are applying to live in Villaviciosa de
Odón:
located at Plaza de la Constitución no. 1. Registry
Office. You’ll have to bring:
They will give you the census certificate.
1.2. Students from other countries.
- Photocopy of the rental contract for the
renewed in Spain, so you will have to apply
for a new visa if you want to extend your
stay. To do so, as an international student
you must go to a Spanish embassy or
consulate abroad, either in your country of
origin or in a different country.
1.2.1 . What documentation is needed for
Spanish residence.
As a student you can apply for different
kinds of visas:
International students who are not
residents or citizens of the European
Union, Norway, Iceland or Liechtenstein
will have to apply for a visa for the exact
duration of the desired program. You
will have to apply for it at the Spanish
consulate in your country of origin or
residence, as follows:
B. For studies or research that will last
longer than six months, request a visa
for the total time needed to complete
your selected program. The embassy
or consulate will issue you a visa valid
for 90 days, which can be extended
(for the total time needed to complete
the program) once you are in Spain, as
explained below in the section on the
Foreigner ID Number (NIE).
A. For stays of less than six months
request a visa for 180 days. It is important
to remember that 180-day visas cannot be
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You can get the address of the Spanish
Any student wishing to attend any program at
consulate or embassy in your country of origin
Universidad Europea may do the same.
at the website: www.maec.es for the Spanish
Ministry of Foreign Affairs and Cooperation.
PLEASE REMEMBER that the visa granted
by Spain allows students to travel freely within
The embassy or consulate will tell you which
all Schengen countries. The visa is not valid
documentation you will need to apply for the
outside of this area.
visa. Although the approximate wait time for
a visa varies between four and six weeks, we
B. Once in Spain
recommend starting the application
In addition to a visa you will need to apply
process at least two months before the start
for a student residency card or Foreigner ID
of your academic program so that you will be
Number (NIE). You have a month from when
able to begin your classes on time.
you entered Spain before the visa runs out
and you apply for it at the Immigration Offices
of the National Police.
1.2.2. Mandatory documentation for
stays of over three months.
International students in Madrid - National
Police Bureau of Immigration and
A. To help you, we have provided a list of the
Documentation.
requirements and documents you will need
to get a visa:
Avda. de los Poblados, unnumbered
(28024 Madrid). Metro stop: Aluche.
• Passport that is valid for at least another
Tel.: (+34) 91 322 85 67
six months (to be provided by the student).
Tel.: (+34) 91 322 85 68
• Document accrediting economic solvency
Fax: (+34) 91 322 85 29
(to be provided by the student).
• Letter of admission to the educational
Documentation and process:
institution (to be provided by Universidad
Europea de Madrid)
You must take your original passport and
• Certificate of criminal record
visa to any of these police stations, where
(to be provided by the student).
they will schedule an appointment for you
• Private medical insurance with
to have your fingerprints taken and pay
repatriation coverage (to be provided and
the legally established fees.
paid for by the student). Below is a link to
take out a policy with AON Seguros,
You will be given an appointment and told
although you may use a different company
which documents you have to bring, to
if you prefer:
prove that:
www.aonstudentinsurance.com
• You fulfill all the requirements for entering
and staying in Spain, including a visa
For programs that involve time in a country
granted specifically for completing or
outside of Europe, students should consider,
extending your studies at any officially
together with their insurance company, the
recognized public or private educational
need to take out additional medical insurance
center (passport and visa).
to cover that time.
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• You have been officially admitted to an
officially recognized public or private
Spanish educational or science center for
the purpose of completing or extending your
studies or performing unpaid research or
training work, including a schedule of
the classes you will attend and an expected
duration of no less than three months,
including the curriculum or approved
research or training (letter of admission).
Online: through the link in the section called:
• That you have sufficient financial solvency
to cover the cost of your studies, your stay
and your return to your country, and to
cover your family members as well, where
applicable.
• By phone: call the Madrid Hotline at 010
((+34) 91 529 82 10 if you are calling from
outside the city of Madrid).
Processing – Online:
• Without an electronic certificate:
- Request a census registration form: it will
be sent by mail to the address used for the
census within approximately 10 days.
- Request a census certificate: it will be sent
by mail to the address used for the census
within approximately 15 days.
• You have guaranteed health care through
a medical insurance policy with unlimited
coverage in Spain (health insurance).
• By mail: send your request by mail to the
following address:
Dirección General de Estadística.
Departamento de Datos Censales.
C/ Goya no 24; L 20- 28001 Madrid.
• Two (2) passport-sized photo- graphs (3x4
cm).
• In person: go to the Citizen Service Office
(Line Madrid) in your district.
Documentation:
• In-person requests:
Tax ID, or passport, or Foreign ID Card, or
ID card if you are a citizen of the European
Union.
• Passport and visa.
• Letter of admission.
• Financial solvency.
• Health insurance.
• Two passport-sized photos.
• Requests by mail:
Written request signed by you, indicating:
- What you are requesting.
- Full name.
- Photocopy of your Tax ID, or passport, or
Foreign ID Card or ID card for citizens of the
European Union.
- Full mailing address where you want to
receive information.
- Contact number.
The following additional documents are also
usually requested:
If you are applying to live in Madrid:
Visit the website:
https://sede.madrid.es/portal/site/
tramites
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• Requests by Internet: you do not need to
submit documentation. You just need to fill out
the fields of the application form.
With the residence card they assign you
a Foreigner ID Number (NIE). We do not
recommend leaving Spain before you have
this card as you may have difficulties coming
If you are applying to live in Villaviciosa de
Odón:
located at Plaza de la Constitución no. 1.
Registry Office. You’ll have to bring:
- Photocopy of the rental contract for
the apartment where you will live.- NIE
(Foreigner ID Number) or passport.
They will give you the census
registration form when you are
there and the census certificate the
next day.
back in. This document will let you stay in Spain
for the duration of the studies you have enrolled
in and you can extend it annually if you can
prove that you still fulfill the required conditions
at the time the extension is granted, as well as
the conditions of the educational center you
wish to attend.
In any case, for the renewal of authorization of
stay for study purposes, international students
must provide a certificate issued by the center
where the studies will be undertaken accrediting
that they fulfill the requirements for continuing
said studies, or a favorable report on the
progress of their research. You can get more
information at the following websites:
If you are applying to live in Alcobendas:
located at Plaza Mayor, 1. You’ll have to bring:
apartment where you will live.
- NIE (Foreigner ID Number) or passport.
They will give you the census certificate.
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www.policia.es
www.maec.es
www.interior.gob.es
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1.3. Additional Documentation
As a student you are entitled to several
discount cards during your stay in Spain,
which are listed below:
transportation, lodging, museum entrances,
etc. You must be able to certify that
you are a student. The card is valid from
September of the current year through
December of the following year, starting
from the processing date.
1. UNIVERSITY STUDENT ID
This card is managed through the
University’s student affairs service and
gives you great discounts at certain stores.
4. FYTO (FEDERATION OF YOUTH
TRAVEL ORGANIZATIONS)
This is the name of the international youth
identity card. This document has the
same benefits as the international student
identity card, but you do not have to be
a student to get it. The card is valid from
September of the current year through
December of the following year, starting
from the processing date.
2. YOUTH CARD
This card is part of the European Network
and is for young people aged 14 to 30.
Card holders are entitled to discounts and
services for young people throughout
Europe on transportation, stores, sports,
gifts, computer equipment, etc. It is
valid indefinitely from its issue date until
December 31 of the year you turn 30. It
can be used in all the other Autonomous
Communities of Spain and in the 41
European countries that are part of the
program. It includes travel insurance with
coverage anywhere in the world. The
insurance goes into effect as soon as you
get the youth card.
5. YOUTH HOSTELS (REAJ - IYHF)
This lets you stay at the 206 youth hostels
in Spain (Spanish Youth Hostel Network or
REAJ) and at the more than 4,200 hostels
in other countries that are members of the
International Youth Hostel Federation
(IYFF).
It is available to foreign nationals over the
age of 14.
3. ISIC INTERNATIONAL STUDENT
IDENTITY CARD
This card identifies its holder as a
student and entitles you to discounts on
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1.4. Useful links, addresses and telephone numbers
International student identity card
information: http://www.isic.org/
National Police: http://www.policia.es/
FYTO card information:
http://www.isic.org/
Ministry of the Interior:
http://extranjeros.empleo.gob.es/es/
InformacionInteres/
Youth hostel information:
http://www.reaj.com/es/carne.html
(In this section you can find information sheets on immigration
permits with details on the requirements and conditions for obtaining
a permit, procedures, required documentation, deadlines, where to
submit applications, fees, etc. You can also find a list of online services
offered by the various ministries, a directory of Immigration Offices
and Spanish consulates in other countries and information on the
voluntary return of foreigners to their countries of origin.)
Community of Madrid website:
www.madrid.org/inforjoven
Community of Madrid information about
youth cards:
http://www.madrid.org/cs/
Satellite?menuIzquierdo
=true&rootpageid=1152517028724
&pagename=PortalJoven%2FPage%
2FJUVE_listado&language=es&cid=
1157440205805
Youth card information:
http://www.carnejovenmadrid.com/
EU student card information:
http://madrid.universidadeuropea.es/
alumno-uem/atencion-al-estudiante/carne?_
ga=1.227913502.240002196.1411543375
Addresses for information and processing of youth cards in Madrid:
Regional Youth Information and
Docu- mentation Center (CRIDJ)
Paseo de Recoletos, 7-9
28004 - Madrid
Open from Monday to Friday, 9:00 am to
2:00 pm and 5:00 pm to 8:00 pm.
Tel.: 901 510 610(*) and (+34) 91 276 75 63
E-mail: correo.cridj@madrid.org
Community of Madrid Youth Office
- TIVE
C/ Fernando el Católico, 88
28015 - Madrid
Telf.: (+34) 91 543 74 12
E-mail: tive.juventud@madrid.org
Open from Monday to Friday, 9:00 am
to 2:00 pm
(*) Telephone numbers that begin with 800 or 900, and with 901 or 902, can only be called from inside Spain.
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ACCOMMODATION
CONTENTS
2.1. If you study at the Villaviciosa de Odón Campus.
• Dining hall schedules that are tailored to
the university’s class schedules.
• Special menus if medically prescribed and
permission to use other campus dining
halls if a resident’s class schedule so
requires.
• Single and double rooms. All are street facing with garden views and private
bathrooms.
• Exclusive dining halls just for residents
• Individual air-conditioning/heating
control.
• Study rooms, computer rooms, library,
video library and periodicals.
• Movie rooms, meeting rooms, TV rooms
and game rooms.
• Theater-auditorium for free rehearsals
and activities.
• Rooms that are equipped for studying
with a free wireless broadband Internet
connection with a private line and secure
personal access key.
• Co-ed dormitory with zoned
accommodations for resident privacy.
• Sports teams that participate in intramural
competitions in Madrid.
• Resident activities committees
2.1.1. The Villaviciosa de Odón
Campus Student Residence.
Universidad Europa’s Leonardo Da Vinci
student dormitories provide housing for
students enrolled at the university.
We have two student dormitories that are
right on campus and that can house more
than 550 people. They are designed to meet
all our students’ domestic, academic and
safety needs.
FACILITIES AND SERVICES
•Located within the Villaviciosa de Odón
university campus.
• Stop (UEM Dormitories) on the main bus
lines (indicated in section 6 “About the
University”).
• The safety and convenience of being on
campus. Security service with a 24-hour
response team.
• Vehicle parking on campus.
• Free calls from your dorm room to
teaching departments.
• Free membership to the University Sport
Complex.
• Activity and welcome committees by
department or degree.
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• All the support residents require to
pursue their hobbies and interests and
to foster a mutually enriching and friendly
environment that will persist in the long
term.
• Free direct calls from your dorm room to
teaching departments.
• 24-hour medical coverage (with home
doctor visits).
• A study environment that promotes
enthusiasm and experiences among
students in different courses of study and
in all the university’s academic areas.
2.1.2. Renting an apartment or a room in
a shared apartment.
If you want to rent an apartment in Madrid,
the monthly cost will be between € 600 and
€ 900, approximately. If, on the other hand,
you prefer to share an apartment with other
students, the average monthly cost will be
around € 400.
2.1.2.a. Nearby areas recommended for
renting.
Villaviciosa de Odón is a Spanish town in the
province and Community of Madrid, located
to the west of the capital city. It is a relatively
quiet town. The best part about this area is
the quality of life and the beauty of its natural
surroundings.
CONTACT
If you are interested in living in our Leonardo
Da Vinci University Dormitories, please use
the contact information listed below.
Dormitory Administration
University Campus at Villaviciosa de Odón
Business hours: M-F, 9:00 am to 6:00 pm.
Telephone number to request a place:
902 23 23 50(*)
Contact numbers:
(+34) 211 50 03 / (+34) 91 211 50 12
Fax: (+34) 91 141 21 58
residencia@uem.es
Other areas near campus where you can
also look for accommodation: Príncipe Pío
and Moncloa-Aravaca are areas of the city
of Madrid that are conveniently located near
our campus.
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2.2. If you study at the Alcobendas Campus.
around € 450 and two- and three-bedroom
apartments with average prices between
€€ 550 and € 900.
Another affordable option is the industrial
area, where you can find spacious lofts
with average prices of € 750, approximately.
In the more expensive El Soto area of
La Moraleja you can find very nice large
apartments with two, three or four
bedrooms, or larger, and prices starting at
€ € 2,000.
If you have decided to study at this campus,
below are some accommodation options for
that area:
2.2.1. Renting an apartment or a room in
a shared apartment.
2.2.1.a. Nearby areas recommended
for renting.
Three good areas near our campus to rent or
share an apartment:
2. SAN SEBASTIÁN DE LOS REYES: another
nearby area with cheaper rentals, with
average prices ranging between € 600 and
€ € 900.
1. ALCOBENDAS: this is the best option,
given its location and the public
transportation that is available. Rents will
vary depending on location, because one
of the most expensive neighborhoods of
Madrid, called “La Moraleja”, is located in
this district. There are reasonably priced
apartments ranging from € 600 to €
1,000 and apartments that rent for
€ 2,000 and up.
3. IN THE CITY OF MADRID: the northern
districts of Madrid are also very convenient,
including Fuencarral-El Pardo, Plaza de
Castilla, La Paz, Sanchinarro, Montecarmelo
and Las Tablas.
The most affordable parts are in central
Alcobendas, where you can find small
studios and one-bedrooms starting
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15
2.3. Rental contract. Contract types.
5. Security deposit and Bank guarantee:
ethe owner will require you to pay a
security deposit, usually one or two
months’ rent, when you sign the contract.
Keep in mind that the security deposit
cannot be used to pay rent, so the
landlord should never use it to cover your
rent if there is a month when you cannot
pay. The security deposit is used to cover
any possible damage that may exist
when you leave the apartment at the end
of the rental contract.
Rental contracts are usually standard
contracts that you should read carefully.
If you want to rent an apartment by
yourself to live in during your time at the
university, the landlord will usually give
you a standard contract detailing the rental
conditions, the most important of which
include:
1. Assignment: it will detail the
instructions you must follow while living
in the apartment. If you fail to comply
with any of them you could lose the
apartment.
2. Term: it will indicate how long you will
have the rental before it needs to be
renewed. You can negotiate the contract
term if you wish.
3. Rent: a very important point indicating
the amount of the monthly rent and the
deadline for paying it. You usually have to
pay during the first week of each month,
and a bank account number is given to
you for you to deposit the rent.
4. Expenses: it will detail the expenses of
living in the apartment. You will have
to pay the general expenses: electricity,
water, gas, telephone, DSL, etc. The
contract may also include the IBI
(Property Tax), which is paid once a
year, usually by the owner, as well as the
monthly building association fee. These
two line items, the IBI and the building
association fee (called “comunidad”) can
usually be negotiated with the landlord.
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A bank guarantee, on the other hand,
means that a third party –the guarantor
bank– will be responsible for paying your
rent in the event of a default. Landlords
often request bank guarantees to prevent
possible defaults. If they do, remember
that the money will be held at the bank
until the end of the rental contract.
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2.4.How to get a bank guarantee, if required.
guarantee; these commissions usually range
between 0.5% and 1%.
To request a bank guarantee you just have to
open an account at the Spanish bank of your
choice. You will need your Foreigner ID Card
(NIE) or Residence card.
Once you have opened an account, you
can request the guarantee required by the
landlord by doing the following:
The bank is responsible for organizing
the documentation and processing the
transaction. Finally, to complete the
transaction they will call you to sign the
document in the presence of a notary and
they will give you the guarantee, which you
must then give to the landlord.
If you need a bank guarantee the bank
will take the guarantee amount and set it
aside in a blocked deposit. For example, if
your monthly rent is €600 and the landlord
requires a guarantee to cover three months
in the event of default, you must deposit
€1,800 in the bank. In addition to the
guarantee amount, you will have to pay
the bank a quarterly fee, which is usually
around €25. You will also have to pay the
fees usually charged by the finance company
for analyzing, opening and riskassessing the
The beneficiary of the guarantee. This
is none other than the landlord, so if they
cannot collect the rent, they can go to the
bank and use the guarantee to get the
money.
To do so, the landlord must prove that you
have defaulted on your rent.
2.5.What kind of advice you need. Where to get it.
1.Directly from the landlord.
2.From a real estate company; there are many
to choose from in Madrid and if one has a
rental you are interested in you can manage
everything through them.
Keep in mind that real estate companies charge
you a commission for their services, which is
usually one month’s rent.
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17
2.6. Useful services and utilities when you rent an apartment.
• YELLOW PAGES: in print or on the
Internet, listing all the companies and
services in Madrid.
http://www.paginasamarillas.es
2.6.1. Services you may need
Remember that landlords must always have
homeowners insurance. Many of these
policies include coverage for any problems
that may occur in the home. For example: you
need a locksmith because you locked your
keys inside and you can’t get in, or a water
pipe breaks and you need a plumber, etc.
When you have a problem you should call
your landlord right away to find out what you
need to do.
• ALCOBENDAS BUSINESS DIRECTORY:
a list of all the businesses in the Alcobendas
area. http://www.alcobendas.org/
DirEmpresasComercios/index.aspx
• VILLAVICIOSA DE ODÓN BUSINESS
DIRECTORY: a list of all the businesses in
the Villaviciosa area.
http://www.envillaviciosadeodon.es/
empresas
You can find a wide range of professionals to
help you at the following websites:
• SAN SEBASTIÁN DE LOS REYES
BUSINESS DIRECTORY: a list of the
businesses in this area.
http://www.ssreyes.org/
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18
2.6.2. Utilities you need to contract.
If the landlord requires you to take over the
utilities for the apartment, you will have to either
put the existing account into your name, or if
there is no existing account, open up a
new one in your name.
ELECTRICITY AND GAS
Here you have several options, as the market
has been deregulated. You can choose
from the following companies: IBERDROLA,
ENDESA, UNIÓN FENOSA, EON.
Listed below are the utilities you will need
and contact information so you can make the
necessary arrangements.
Just as with the water contract, you can
either put the account in your name or open
up a new account. If you change the name
on the account you will need the landlord to
provide a document stating their and your
information to make the change.
WATER
Keep in mind that it is managed differently at
each company, so the best thing to do is to
make the change over the phone, following
the instructions they give you.
You will have to contact the Canal de
Isabel II. You can find information and
documentation on their website.
Options for paying the water bill:
Iberdrola
1. The landlord receives the bills and tells you
the amount you have to pay each month.
2. The landlord, as the owner of the account,
arranges it so that the monthly payments
are directly debited from your account;
you will have to provide the following
information:
• Full name.
• NIE.
• Bank account number.
• A phone number to contact you.
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You will need to have an Iberdrola bill or the
NIF/NIE (Spanish ID number) of the person
whose name is on the contract. You can get
information from Spain or abroad at:
19
TELEPHONE NUMBERS - LANGUAGES
Language
Calls from Spain
Calls from abroad
French
900 322 033
(+34) 96 232 80 22
English
900 322 044
(+34) 91 649 63 30
German
900 322 049
(+34) 96 232 80 21
Spanish, Catalan, Basque
and Valencian
900 322 235
(+34) 91 649 63 28
Options for paying the electricity and gas
bill:
Endesa
As with Iberdrola, you can make the
arrangements over the phone with Endesa,
and they will tell you the steps you need to
take.
1. The landlord receives the bills and tells you the amount you have to pay each month.
2. Set up a direct debit from your account
using the information from a recent
electricity bill, and the following:
• Recent bill.
• Full name.
• NIE.
Unión Fenosa
You can open an account online or over the
phone, and you will need to have:
• Recent electricity bill.
• NIF/NIE (Spanish ID number) or passport.
• Bank account number..
3.Another option is putting everything into
your name, and when the rental contract
ends the landlord just has to change it all
back. This is free to do and you will need:
• Recent bill.
• Full name.
• NIE.
EON
You can open an account online or over the
phone. They will tell you which information
you need.
As with other companies, you will need to
have:
• Recent bill.
• NIF/NIE (Spanish ID number) or passport.
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20
TELEPHONE AND INTERNET
In section 4 of this guide we explain the
steps for getting cell phone or Internet
service in more detail.
There are many telecoms to choose from
for landlines and cell phones. Below are the
ones that offer both services:
You can get a telephone and Internet
package with any of these four companies.
We recommend looking into current offers
and figuring out which is best for you before
deciding on one.
• MOVISTAR: telecom providing fiber optics to homes.
• ONO: telecom providing fiber optics to homes.
• VODAFONE: cell phone company with options for landlines (recent merger with ONO).
• ORANGE: cell phone company with
options for landlines.
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21
The Regional Government of Madrid,
through its Department of Higher Education
and Research, offers a “Virtual University
Accomodation” service where university
students can find all kinds of
accommodation options (shared rooms, home
stays with families, apartment rentals, etc.) in
the Community of Madrid.
Direct link: http://www.emes.es/
VivirenMadrid/Alojamientoestudiantes/
tabid/219/Default.aspx
Utilities
Website for shared apartments:
http://www.pisocompartido.com/
IBERDROLA: 900 225 235(*)
https://www.iberdrola.es
Popular sites for finding apartments by
area:
ENDESA: 800 760 909(*)
http://www.endesaclientes.com/
Fotocasa:
http://www.fotocasa.es/
UNION FENOSA: 900 333 555(*)
http://www.gasnaturalfenosa.es/
Idealista:
http://www.idealista.com/
EON: 900 118 866(*)
http://www.eonclientes.com/
Pisos.com:
http://www.pisos.com/
Segunda mano:
http://www.segundamano.es/
MOVISTAR: 900 016 655(*)
http://www.movistar.es/
ONO: 800 400 307(*)
http://www.ono.es/
Mil anuncios:
http://www.milanuncios.com/
VODAFONE: 1444
http://www.vodafone.es/
CANAL ISABEL II: 900 365 365(*)
https://oficinavirtual.canalgestion.es
ORANGE: 1414
http://www.orange.es/
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22
HEALTH CARE
CONTENTS
3.1. If you are an EU citizen.
For more information:
https://sede.seg-ocial.gob.es/Sede_1/
ServiciosenLinea/Ciudadanos/index.
htm?ssUserText=232000
3.1.1. In your country.
You must get a European Health Card through
the local health authority in your country.
3.1.1. How to make a doctor’s
appointment and where to go.
3.1.2. How to get health care through the
Public Health System of the Community
of Madrid or the Spanish State.
To make an appointment at your Health
Center:
The Spanish state covers the health
care needs of all its citizens through the
National Health System managed by each
Autonomous Community. In general it
only covers health care; dental and eye
treatments (other than general consultations)
are excluded and you will need to go to a
private medical service for them. Citizens of
European Union member countries or Iceland,
Lichtenstein, Norway
and Switzerland may use Spain’s health care
services during their time studying or doing
research by presenting their European health
card. You can get this card by contacting your
local health authority, which is the agency
responsible for producing and distributing the
card in each country.
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1. You must determine which Health Center
corresponds to your home address. You can
find out by searching on:
http://www.centrossanitarios.
sanidadmadrid.org/
You just have to go to the site, click
on localizador de centros, enter your
information and it will indicate your health
center.
2. Call the center by phone to make an
appointment; an operator or recording will
ask you for your date of birth and will
confirm your name, then give you the time
slots available and finally confirm the date
and time you have chosen.
23
3.2. If you are not an EU citizen.
Medical insurance is mandatory for any
international student who requires a visa to
study in Spain (that is, students who are not
residents or nationals of EU countries, Norway,
Iceland or Liechtenstein). By not taking out this
insurance you assume the risk of not receiving
adequate medical assistance.
If you are going to attend a program that
involves time in a country outside of Europe,
you should consult with your insurance
company on the need to take out additional
medical insurance for that time.
This insurance can be taken out by any
student attending any of the programs
offered by Universidad Europea de Madrid.
3.2.1. Procedure for taking out private
health insurance in Spain.
There are several companies that provide
private medical insurance in Spain, apart
from the one mentioned above. They include:
Sanitas, Asisa, Mapfre, Generalli, Santa Lucia,
DKV, etc.
You can take out an insurance policy with
AON Seguros, through the link below, or with
any other company of your choice. You are
responsible for the cost and processing of the
insurance policy.
3.3. Practical examples: What to do in the following cases.
3.3.2. What to do if you need an
ambulance.
3.3.1. What to do if you go to the
emergency room.
To call an ambulance in the social security
system, call 112 and indicate the reason
for your emergency. The ambulance will
pick you up and bring you to the nearest
hospital.
If you go to an emergency room in the social
security system, whether it be your Health
Center or the Hospital, the first thing they will
ask you for is your Health Card. If by chance
you still don’t have it, they will ask for your
NIE (Foreigner ID number) and personal
details to check your situation. You will never
be denied care, but you will have to confirm
your registration in the social security system
afterwards if you do not want to have to pay.
If you go to an emergency room from your
private insurance, it is just as easy. You can go
to any of the hospitals or health centers listed in
your insurance policy, and you just have to show
your Insurance card and they will be able to
process your case.
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If you have private insurance, you will have
been provided with a telephone number
to call in these situations. The ambulance
will pick you up and bring you to the
corresponding health center.
24
3.3.3. How to find a 24-hour pharmacy.
3.3.4. What documentation you need to
get medicine prescribed through Social
Security.
To find the closest 24-hour pharmacies to
your location, go to the web page for the
Madrid Pharmacists Association and use
the search engine to enter your address and
find the closest pharmacies that are open
24 hours.
You will have to show your European
Health Card and the prescription given
to you by your primary care doctor.
Sometimes they also ask to see your NIE
(Foreigner ID number) or passport, so we
recommend you always bring it with you.
http://www.cofm.es/
Asisa: (+34) 91 715 81 00 - (+34) 91 601 09 00
http://www.segurosasisa.es/
European Health Card information and
student coverage:
http://www.seg-social.es/
Mapfre: 902 204 060(*)
http://www.mapfre.es/
To find the address of your Health
Center:
http://www.centrossanitarios.
sanidadmadrid.org/
Generali: 902 400 300(*)
http://www.generali.es/
Social Security emergency number:
112
Santa Lucía: 902 242 000(*)
http://www.santalucia.es/
Private health insurance options:
DKV: 902 499 499(*)
http://dkvseguros.com/
AON: 31(0)104488270
Sanitas: 901 441 004 (*)
http://www.sanitas.es/
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25
CELL PHONE, PHONE CARDS,
INTERNET
CONTENTS
4.1. How to get a cell phone contract.
Options for getting a phone:
A good idea is to bring an unblocked phone with
you and buy the SIM card of your choice, that
way you won’t have any roaming problems
when you get to Spain.
If you want, you can buy a phone at the same
place you buy the card, or through promotions
offered by telecoms for signing up for a contract.
4.1.1. Types of contracts.
4.1.1. a. Prepaid card. Procedure for
getting a prepaid card and phone options.
Getting a prepaid card is easy:
1. There are various telephone websites online
where you can buy a prepaid card. (Example:
on Tuenti you can buy them through the
website, and there is a customer service chat
and competitive prices. Or you can buy them
at the following stores: Telecor, VIPS, Caprabo,
El Corte Inglés, Hipercor, Supercor, the post
office, Movistar distributors, Eroski, call shops,
newsstands, etc.)
4.1.1. b. Contract. Procedure for getting a
contract and phone options.
If you want to get a contract with a specific
telecom, you will have to provide your personal
information and a bank account number for
the monthly bills to be directly debited. You will
need to have:
• NIE (Foreigner ID card) or passport.
2. To buy one you need to fill in your personal
information as well as your NIE or passport
number.
If you want to buy a phone: the various
telecoms offer good promotions for buying
phones, and sometimes you can even get them
for €0.
If you already have an unblocked phone, you can
just buy a new SIM card.
3. You can put as much money on the card as
you want.
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26
TUENTI:
https://www.tuenti.com/movil
4.1.2. Telecoms in Spain.
Listed below are the most popular:
SIMYO:
http://www.simyo.es/
MOVISTAR:
PEPEPHONE:
http://www.pepephone.com/
ONO:
http://www.ono.es/
VODAFONE:
YOIGO:
http://www.yoigo.com/
Below is a link to a page where you can see
all the telecoms in Spain and choose the
one that is best for you.
ORANGE:
http://www.moviles.com/operadores
4.2. Phone card. Where you can buy them.
well as at shopping centers (El Corte Inglés,
Carrefour, etc.) and post offices.
You can buy prepaid phone cards at call
shops, newsstands and tobacco stores, as
4.3. Internet. How to get Internet service.
coverage existing in your area.
If you are just looking for an Internet plan and
not a landline, it can be a way to pay less for
your DSL, although it does not always make
financial sense to not have a landline.
To sign up for Internet service, call the telecom you have chosen and indicate which
plan you are interested in.
The most popular companies are: Movistar,
Vodafone, Ono and Orange. Although other
telecoms also offer this option, so you should
carefully determine which has the best
rates and be sure to look out for possible
extras that could raise the final price on
your bill. The telecoms that offer fiber optic
connections to homes are Movistar and Ono.
They will ask you for:
• Personal details: full name, address, etc.
• NIE (Foreigner ID card) or passport.
• Telephone number or e-mail address to
contact you.
Although the DSL + CELL system is also
a good option, it is the subject to the
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27
MOVISTAR: 900 016 655(*)
SIMYO: 1644
http://www.simyo.es/
ONO: 800 400 307(*)
http://www.ono.es/
PEPEPHONE: 902 337 373(*)
(+34) 871 570 391
http://www.pepephone.com/
VODAFONE: 1444
YOIGO: 1707 - 800 622 801(*)
http://www.yoigo.com/
ORANGE: 1414
TUENTI:
https://www.tuenti.com/movil
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TRANSPORTATION
CONTENTS
5.1. From Madrid airport.
There are various means of public transport
from the airport to anywhere in Madrid you
need to go. Look at the map on page 30 to
see where you get them and where each one
takes you:
METRO: Line 8
RENFE CERCANÍAS: Line C-1
24-HOUR EXPRESS BUS LINE
EMT CITY BUSES:
101 and 200
INTERCITY BUSES:
822, 824, 827, 828
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TAXIS
Every terminal has a taxi stand outside the
arrival area, just follow the signs. Official
taxis are white with a red stripe and the coat
of arms of the Madrid City Council on the
doors. You must go to the official taxi stand
to catch a taxi. Ignore any people who offer
you taxi services inside the terminals. Make
sure the taxi driver starts the meter running
when you start moving. Ask for a receipt if
you wish to file a complaint.
Flat rate to/from the airport
Taxi rides to or from the airport and inside
the Calle 30 ring road (formerly the M-30),
including taxis that you call, have a fixed
rate of €30. The taxi driver may not add any
supplements to this price, nor can taxis that
you call add supplements to the maximum
amount as long as the passenger is at the
pick-up point at the agreed time.
29
Table of contents
Tres Cantos
Universidad Autónoma
Alcobendas
San Sebastián de los Reyes
Aeropuerto
Adolfo Suárez Madrid-Barajas
Airport
Fuente de la Mora
IFEMA
Cuatro Torres
Business Area
Chamartín
Mar de
Cristal
Pinar
del Rey
Campo de
las Naciones
Barajas
Plaza de Castilla
Colombia
Nuevos Ministerios
Recoletos
Puerta
del Sol
Torrejón
de Ardoz
O’Donnell
Puerta
de Alcalá
Príncipe Pío
Pirámides
Canillejas
Avenida de
América
Coslada
Cibeles
Alcalá de Henares
San Fernando de Henares
Delicias
Madrid Río
Méndez
Álvaro
Atocha
Madrid
Metro
Underground
Línea 8 de Metro de Madrid
Line 8 Madrid Metro
Autobuses
Buses
Línea Exprés 24 horas
Express line 24 hours
Autobuses urbanos
City buses
Tren
Suburban railway
Línea C-1 Renfe Cercanías
Line C-1 Renfe Cercanías
Autobuses interurbanos
Intercity buses
www.aena-aeropuertos.es/ madrid-barajas
Minimum rate to the airport
Bringing luggage in a taxi is free, as long as it
fits in the trunk and on the roof rack. It is also
free to transport guide dogs and any other
pets in approved cages.
In taxi rides from the airport when the flat
rate does not apply and if you had not called
the taxi, a minimum rate will be charged
for the first ten kilometers or under of €20.
After 10 kilometers, the taxi meter will run at
its usual rate.
TAXI PRICES
Time
Price
Monday to Friday (not holidays) from 6:00 am to 9:00 pm
€ 2,40
Other days and times
€ 2,90
PRICES PER KILOMETER
Time
Monday to Friday (not holidays) from 6:00 am to 9:00 pm
Other times
Zona
Tarifa
Price
A
1
€ 1,05/Km
B
2
€ 1,20/Km
A
2
€ 1,20/Km
B
3
€ 1,25/Km
CALLING A TAXI
Zone
Price
€ 5,00
Zone A
Zone B
€ 8,00
SUPPLEMENTS
Item
Price
Taxi ride to airport passenger terminals, when the flat rate is not applied
€ 5,50
Taxi ride from bus and train stations
€ 3,00
Taxi ride on Christmas Eve and New Year’s Eve (from 9:00 pm to 6:00 am)
€ 6,70
Taxi ride to or from the Juan Carlos I Trade Show Center (IFEMA)
€ 3,00
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31
5.2. How to get around Madrid.
5.2.1. City transportation options.
Below are descriptions of the various forms
of city transportation you can use to get
around the city of Madrid:
BUS
The EMT (Municipal Transport Company)
is the company that runs Madrid’s blue city
buses. There are 215 lines, including 177
night bus lines that are called Búhos. The
bus system works very well and on their
website you can find the bus you will need
to take to get anywhere in Madrid, the wait
time at each stop, etc. There is also free WiFi on the buses.
You can pay your fare using:
Airport express ticket: valid for a single
ride on the Airport Express bus. It costs
€5 and you buy it on the bus. They will not
make change for bills larger than €20.
Single-ride ticket: valid for one bus ride
only. It costs €1.50 and you have to buy it
on the bus when you get on. Try to have
correct change or coins, because they
don’t make change for large bills.
MONTHLY TRANSIT PASS
You can put money on the Public Transit
Card (TTP) any day of the month and it will
be valid for 30 calendar days after the day
when it is first used, which must be under
10 days from when you put the money on it.
Ten-ride ticket: they are also known as
“metrobus” tickets. They are valid for 10
rides anywhere on the EMT lines, in the
entire Madrid Metro network and on line 1
of the Light Rail System. You have to punch
your ticket by inserting in the machine when
you get on.
The monthly transit pass gives you
unlimited rides for the calendar month in
which you bought it on all the lines in the
network including EMT, Madrid Metro,
Light Rail Trains (Metro Ligero), Suburban
Rail Lines (Cercanías) and all city and
intercity bus lines not managed by EMT
(prices range depending on type of pass
and fare zone).
They cost €12.20 and you can buy them
at the ticket machines in Metro stations,
or at newsstands or authorized tobacco
shops.
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32
ZONES ALLOWED
NORMAL
TRANSIT PASS
YOUTH
TRANSIT PASS
A
€ 54,60
€ 35,00
B1
€ 63,70
€ 39,60
B2
€ 72,00
€ 45,00
B1-B2, B2-B3, B3-C1, C1-C2
€ 47,90
€ 30,30
B3
€ 82,00
€ 51,60
C1
€ 89,50
€ 56,20
SENIOR TRANSIT PASS
12,30
C2
€ 99,30
€ 61,80
E1
€ 110,60
€ 78,30
E2
€ 131,80
€ 97,40
all EMT and RENFE lines between stations
inside zone A. In addition to those services,
transit passes valid for Zone T can also be
used for all Metro services, all lines of all
regular road transport services and EMT,
and on all suburban railroad (Cercanías)
lines.
You can buy them through the ticket
machines in Madrid metro stations and
at authorized tobacco shops. You can buy
them any day of the year.
Tourist transit pass: transit passes are valid
for the calendar days specified for each
kind of card starting on the day they are
first used. When you use the pass for the
first time, its expiration date gets printed
on the back. It is valid until 5:00 am the
following day on all nighttime services. The
cards valid for Zone A can be used for all
Metro lines and stations inside zone A, and
More information is available at:
http://www.madridcard.com/
ZONES
1 DAY
2 DAY
3 DAY
5 DAY
7 DAY
A
€ 8,40
€ 14,20
€ 18,40
€ 26,80
€ 35,40
T
€ 17,00
€ 28,40
€ 35,40
€ 50,80
€ 70,80
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33
NAVEGA MADRID
The Tourist Transit Pass can be bought at:
The Municipal Transport Company (EMT)
has launched “Navega Madrid”, an interactive map at the following link:
http://www.emtmadrid.es/mapaweb/emt.
html
• The offices of the Regional Transport
Consortium (Plaza Descubridor Diego de
Ordás, 3).
• Ticket machines in Madrid metro
stations.
You can use this tool to:
• Certain tobacco shops and newsstands
in Madrid. Other tourist attractions.
• Calculate personalized bus routes around the city of Madrid
• Find out which lines pass by a specific point in the city.
• Look up wait times at bus stops.
• Look up schedules for EMT lines.
• Find out about service problems in real time.
• Metro Customer Service Desk at the
Adolfo Suárez Barajas Airport.
• Authorized newsstands and tobacco
shops.
• Tourist attractions.
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34
MADRID METRO:
FARES
SINGLE RIDE
As you can see above, you can use your bus
ticket on the subway:
You can bring bikes aboard at all Madrid
Metro stations on the days and times listed
below:
SATURDAYS, SUNDAYS AND HOLIDAYS:
during all hours of service.
Price
EMT Ticket
€ 1,50
Metro ticket (Metro Zone A and
ML1(*)
€ 1,50
€ 2,00
Ticket for MetroEste, MetroNorte
y MetroSur
€ 1,50
TFM ticket
€ 2,00
Combined Metro ticket (**)
€ 3,00
TEN RIDES
MONDAY TO FRIDAY: from 10:00 am to
12:30 pm and from 9:00 pm until close.
Price
Ticket for Metro Zone A, EMT and
ML1 (Metrobús)
€ 12,20
10 ride EMT ticket with transfer (***)
€ 18,30
Ticket for MetroEste, MetroNorte
y MetroSur
€ 11,20
TFM ticket
€ 12,20
Combined Metro Ticket (**)
€ 18,30
TICKETS TO OR FROM
THE AIRPORT
Price
Single Ride + Supplement (*)
€ 4,50
€ 5,00
Combined Single Ride + Supplement
€ 6,00
Airport Supplement
€ 3,00
Airport Express bus ticket
€ 5,00
(*) Trips passing up to five subway stations: €1.50.
Trips passing six to nine stations: €0.10 additional for each
station.
Trips passing 10 or more stations: €2.00.
You select your destination on the ticket machines and they
automatically calculate the number of stations on your ride and
the corresponding price for the shortest possible route.
(**) Valid for the entire Metro network in the Community of
Madrid, TFM, Madrid Light Rail (ML1) and Light Rail West
(ML2 and ML3).
(***) Valid for 10 trips with a SINGLE EMT+EMT transfer for a
maximum of 60 minutes starting when the first ride is validated
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35
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CERCANÍAS RENFE:
Bonotren: with this pass you can take 10 trips
within a month on all Cercanías lines, except
line C-9.
You can get around Madrid and its surroundings
on the suburban railway; see the map on the
next page.
Monthly pass: this pass lets you take two
rides a day for a month as from the day it is
first used.
FARES:
Single-ride ticket: valid for travel any day of
the week.
Other valid passes:
Transit pass: valid on the Cercanías
network at stations inside the indicated
zone. It cannot be used on regional trains
except when indicated.
Round-trip ticket: the price is equal to two
one-way tickets and the return trip must be
within the areas in which the ticket is valid, but
does not necessarily have to be the reverse of
the first leg. The first leg must be taken within
two hours of buying the ticket, and the return
trip can be taken at any time the following day.
Tourist ticket: just like the Transit Pass,
there are different types of Tourist Tickets
with different zones.
CERCANÍAS RENFE FARE
ZONES
SINGLE
TICKET
10 TRIP
BONOTREN
MONTHLY
PASS
UNIVERSITY QUARTERLY
PASS
One/two zones
€ 1,65
€ 9,85
€ 28,40
€ 87,75
Three zones
€ 1,80
€ 13,45
€ 36,05
€ 110,90
Four zones
€ 2,55
€ 18,25
€ 58,05
€ 179,00
Five zones
€ 3,35
€ 23,85
€ 67,45
€ 208,35
Six zones
€ 4,00
€ 28,05
€ 79,45
€ 258,75
Seven zones
€ 5,40
€ 37,75
€ 91,20
€ 328,45
* Green Zone
€ 8,55
-
(*)
-
GREEN ZONE: Flat rate of €8.55 each way and €17.10 round trip from any zone on the Cercanías network on C-9.
(*) For rides on C-9 between Cercedilla-Cotos (Green Zone) and other lines in the Madrid Cercanías Network, including
rides on C-9, the prices defined in the general zone-pricing fare system will only apply to the Monthly Pass for up to seven
zones.
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37
Table of contents
- Plaza Elíptica: underneath the Fernández
Ladreda traffic circle and serving the towns
of Getafe, Parla and Leganés, connecting
with Metro lines 6 and 11.
5.2.2. Intercity transportation options.
Intercity buses are green and are used
to travel to the towns outside of Madrid.
They stop at specific public transport hubs
(intercambiadores) in Madrid, located at:
- Príncipe Pío: intercity buses serving
Alcorcón and Móstoles in particular and the
A-5 corridor in general.
- Plaza de Castilla: the underground
transport hub in Plaza de Castilla is located
underneath Calle San Aquilino and Avenida
de Asturias. You can catch intercity buses
that use the A-1 and M-607 highways.
- Moncloa: with 74 intercity daily and nightly
bus lines.
- Canillejas: with 12 EMT lines and many
other intercity bus lines, as well as Metro
line 5.
- Avenida de América: located in the centerwest of Madrid near the junction of two
of its main access routes, the A-2 and the
M-30. It serves the Alcalá de Henares
corridor and northeastern Spain.
Single-ride
A
B1
B2
B3
C1
C2
A
€ 1,50
B1
€ 2,00
€ 1,30
B2
€ 2,60
€ 2,00
€ 1,30
B3
€ 3,60
€ 2,60
€ 2,00
€ 1,30
C1
€ 4,20
€ 3,60
€ 2,60
€ 2,00
€ 1,30
C2
€ 5,10
€ 4,20
€ 3,60
€ 2,60
€ 2,00
€ 1,30
A
B1
B2
B3
C1
C2
A
Ten rides
B1
€ 12,20
€ 8,50
B2
€ 16,10
€ 12,20
€ 8,50
B3
€ 23,00
€ 16,10
€ 12,20
€ 8,50
C1
€ 29,70
€ 23,00
€ 16,10
€ 12,20
€ 8,50
C2
€ 37,40
€ 29,70
€ 23,00
€ 16,10
€ 12,20
€ 8,50
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39
5.3. How to get to other parts of Spain from Madrid.
SOUTH STATION - MÉNDEZ ÁLVARO.
Metro: Méndez Álvaro (circular line 6)
Cercanías: Méndez Álvaro
Buses: 113-141-8
There are many transportation options for
traveling from Madrid to other places in
Spain:
BY PLANE:
There are flights from Adolfo Suárez
Madrid- Barajas airport to all provinces in
Spain.
Companies that operate in this station:
- Alsa: their bus network covers most
of Spain. They also go to several cities in
Morocco and European countries (Germany,
Andorra, Belgium, Bulgaria, France, Great
Britain, Holland, Italy, Luxembourg, Moldavia,
Poland, Portugal, Czech Republic, Romania,
Switzerland and Ukraine).
BY TRAIN:
The high-speed AVE, ALVIA and AVANT
trains go to many cities around Spain. The
website for more information about routes,
rates and schedules can be found on the
useful links page of this guide.
- Enatcar: buses to Barcelona, Zaragoza,
Albacete, Murcia, Alicante and towns on
the Mediterranean coast.
BY BUS:
This is the least expensive transportation
option.
Madrid has three large bus stations where
most of the buses leave and arrive for
destinations around Spain and part of
Europe: Méndez Álvaro, Avenida América
and Conde de Casal.
- Socibus: buses to and from Seville, Cádiz,
Córdoba, Huelva and Jerez de la Frontera.
- Continental-Auto: buses to Toledo and
Granada.
- Auto Res: buses to Vigo and Benavente
(Zamora).
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40
AVENIDA DE AMÉRICA STATION
Avenida de América, 9.
Metro: Avenida de América (L4, L6, L7, L9).
Cities and bus companies that serve them:
A Coruña / Lugo: Compañía Intercar
Alicante / Albacete: Compañía Enatcar
Almería: Compañía Almeraya
Avila: Compañía Larrea
Badajoz / Cáceres: Compañía Res Auto Res
Barcelona: Compañía Enatcar
Bilbao: Compañía Continental Auto
Burgos: Compañía Continental Auto
Cádiz / Córdoba / Huelva / Sevilla:
Compañía Secorbus
Cuenca / Castellón: Compañía Auto res
Ciudad Real: Compañía Autommnibus
Guadalajara: Compañía Continental Auto
Granada: Compañía Autobuses Mad-Gra.
Jaén: Compañía La Sepulvedana
León / Palencia / Valladolid: Compañía
Fernández-Res
Málaga: Compañía Daibus
Orense / Pontevedra: Compañía Auto-Res
Oviedo: Compañía Alsa
Pamplona: Compañía Continental Auto
Salamanca / Zamora: Compañía Auto-Res
San Sebastián / Vitoria: Compañía
Continental Auto
Santander: Compañía Continental Auto
Segovia: Compañía La Sepulvedana
Soria: Compañía Continental Auto
Tarragona / Zaragoza: Compañía Tte.
Viajeros Aragón
Teruel: Compañía Autocares Samar
Toledo: Compañía Galiano Continental
Valencia: Compañía Auto-Res
Buses to several cities in Spain leave from
this station, as do most intercity bus lines
connecting Madrid and nearby towns in the
Community of Madrid. To see the complete
list of intercity buses within the Community
of Madrid, visit the Community of Madrid
Transport Consortium website.
- Continental-Auto: serves Bilbao, San
Sebastián, Vitoria, Burgos, Santander,
Pamplona, Logroño, Soria and Granada.
- Alsa: several bus lines from this station
go to 12 Spanish cities, including Barcelona,
Huesca, Lérida, Tarragona and Zaragoza.
CONDE DE CASAL STATION
C/ Fernández Shaw, 1.
Metro: Conde de Casal.
- Auto Res: serving Badajoz, Cáceres,
Castellón, Cuenca, Mérida, Orense,
Pontevedra, Salamanca, Valencia, Zamora
and Lisbon (Portugal).
Below is a list of Spanish provinces and which
companies service them, so you will know
who to contact if you need to take a bus.
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41
EMT: (+34) 91 406 88 10
http://www.emtmadrid.es/
ALSA: 902 422 242(*)
http://www.alsa.es
METRO: 902 444 403(*)
(+34) 91 779 63 99
http://www.metromadrid.es/
Enatcar
http://www.enatcar.es
Socibus: 902 229 292(*)
http://socibus.es/wp/
RENFE: (+34) 91 372 94 01
http://www.renfe.com
Continental-Auto: 902 33 04 00(*)
http://www.continental-auto.net
ESTACIÓN SUR - MÉNDEZ ÁLVARO:
(+34) 91 468 42 00
http://www.estaciondeautobuses.com
Consorcio de Transportes de la
Comunidad de Madrid:
012 - (+34) 91 580 42 60 when calling
from outside Madrid.
http://www.ctm-madrid.es
ESTACIÓN DE AVENIDA DE AMÉRICA:
902 422 244 (*)
ESTACIÓN DE CONDE DE CASAL:
(+34) 91 551 56 01
Auto Res: 902 020 999(*)
http:// www.auto-res.net
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42
ABOUT THE UNIVERSITY
CONTENTS
6.1. Directions to: Campuses and Clinics.
6.1.1. Alcobendas Campus
The Alcobendas campus is easy to reach by
any means of transportation, as described
below:
BY CAR:
The Alcobendas campus is just 15 minutes
from Plaza Castilla.
Take the A1 in the direction of Burgos and
get off at exit 17 to take the M-12 in the
direction of Alcobendas/S.S. de los Reyes/
Aeropuerto de Barajas/R-2, as shown on
the map below.
At the traffic circle take the third exit
towards Avda. de Barajas (450 m), turn
right towards Avda. de Fernando Alonso, go
through two traffic circles (1 km), then take
the fourth exit on the second traffic circle
and continue on Avda. de Fernando Alonso.
The campus is on the left (350 m).
If you have a GPS system, the correct
address is:
Campus Alcobendas
Avda. Fernando Alonso, 8
28108 Alcobendas Madrid
GPS coordinates:
Latitude: 40.538287 (40º 32’ 17.83” N)
Longitude:-3.61244099999999
(3º 36’ 44.79” W)
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43
BY BUS:
The monthly transit pass that includes
Alcobendas –the B1– lets you travel in Zone
A (center), and to the following areas:
Bus lines:
827 – Canillejas
159 – Plaza de Castilla
10 y 11 - Conde de Casal Cercanías
Alcobendas (stop at the corner of the
Avenida de Barajas traffic circle and
Avenida de la Vega)
2, 9, 10 y 11 - Moraleja Metro station
on Avda. Bruselas (stop at the corner of
the Avenida de Barajas traffic circle and
Avenida de la Vega)
• Alcobendas
• Alcorcón
• Cantoblanco
• Coslada
• Computer Sciences Department
(only line 591)
• Getafe
• Leganés
• Paracuellos del Jarama (except Los
Berrocales and Belvis residential areas)
• Pozuelo de Alarcón
• Rivas-Vaciamadrid residential areas
• San Fernando de Henares
• San Sebastián de los Reyes *
From the stop at the corner of Avenida de
Barajas and Avenida de la Vega, the walking
directions to campus are:
1. From the bus stop, take Avenida de
Barajas all the way to Avenida de Fernando Alonso and turn left.
2.Walk through two traffic circles, then the
campus will be on your right. It is 850 m
from the bus stop.
Below are schedules and routes for
Alcobendas buses:
BUS STOP
(Lines 159, 2, 9, 11)
ALCOBENDAS
CAMPUS
*City fare
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44
Bus stop
Frequency
Frequency
Monday-Friday
Saturday
Frequency
Holidays
827
Avda. Barajas (fire
department)
Every 15 minutes
starting at 6:20 am
Every hour starting at 6:45 am
828
Avda. Barajas (fire
department)
Every 15 minutes
starting at 6:20 am
Every hour
starting
159
Intersection Avda.
de Barajas - Avda.
de la Vega at the
traffic circle
Every 10 minutes
starting at 6:45 am
No service
No service
9
Intersection Avda.
de Barajas - Avda.
de la Vega at the
traffic circle
Every 15 minutes
starting at 7:05 am
No service
No service
10
Intersection Avda.
de Barajas - Avda.
de la Vega at the
traffic circle
Every 15 minutes
starting at 7:30 am
Every 40 minutes
starting at 9:40 am
No service
11
Intersection Avda.
de Barajas - Avda.
de la Vega at the
traffic circle
Every 15 minutes
starting at 7:30 am
Every 40 minutes
starting at 9:20 am
No service
2
Intersection Avda.
de Barajas - Avda.
de la Vega at the
traffic circle
Every 20 minutes
from 7:10 am to
9:20 am
No service
No service
At 6:45 am Bus stop
five minutes’ walk
from campus
Bus stop 12 minutes’
walk from campus
Every hour from
12.45 pm to 4.50 pm
BY METRO:
Line 10. La Moraleja: take the Avda. Plaza
de Toros exit and either take a taxi to the
university or walk to the bus stop at Calle
Real and take the 159, 2, 9, 10 or 11 to
campus.
Coming from the North of Madrid
It’s best to take the M-40 and get off at
exit 36 onto the M-501 towards Boadilla
del Monte. Get off at exit 8 for Villaviciosa
de Odón. The vertical purple signs on the
M-501 will clearly indicate when you are
coming up on the university campus.
BY TRAIN:
Cercanías station: C4 Alcobendas- S.S. de los
Reyes: you will have to take a bus from there
to campus. Lines 2, 9 or 11. Or you can walk
down Avda. de España to Avda. del Juncal,
take that to the first traffic circle, turn right,
and when you get to another traffic circle
take Avda. de Rafael Nadal and follow it to
campus.
Coming from the South of Madrid
exit 69 onto the M-501 towards Villaviciosa
Coming from the West of Madrid
exit 72 onto the M-501 towards Villaviciosa
de Odón. Get off at exit 8 for Villaviciosa
6.1.2. Villaviciosa de Odón Campus.
There are two ways to get to this campus,
described below:
BY CAR:
C/ Tajo s/n, Villaviciosa de Odón, 28670
Madrid
GPS coordinates: 40.372,-3.915
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45
FROM THE WEST OF MADRID
FROM THE SOUTH OF MADRID
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46
FROM THE NORTH OF MADRID
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47
BY BUS:
Villaviciosa de Odón is located inside
Zone B2 in the Community of Madrid
public transport system. The transit
pass for travel between Zone B2 and
other zones can be purchased at tobacco
shops, metro stations and EMT stations.
Don’t forget about the discounted youth
transit pass. There is also a special pass
for people who only travel to Villaviciosa
to go to the university (Urb. El Bosque.)
anterior está en la C/ Duero deberás
seguir esta, bien andado hasta la calle
Tajo, en taxi o cogiendo la línea 538 que
te dejará en el Campus.
• Line 567 Majadahonda- Villaviciosa de
Odón. It drops you at the intersection of
EU- El Bosque and from there you can
walk down Calle Tajo to campus.
6.1.3. Madrid Dental Clinic.
Information about transit passes:
(+34) 91 580 45 40
Located at Paseo Santa María de la Cabeza, 92.
28045 Madrid.
Information about transportation lines:
(+34) 91 580 19 80
Directions:
The following regular bus lines go to
campus from several areas of Madrid:
METRO:
Embajadores (L3) and Acacias (L5).
• Line 518 Madrid (Príncipe Pío)Villaviciosa de Odón. Príncipe Pío
subway station. Metro line 6 (circular),
10 and Ramal (branch line). Get off at
the “Campus Universidad” stop located
at the university.
EMT BUS:
Lines 50, 60, 62, E1, 78 and 148.
6.1.4. University Health Clinic.
Located in Plaza Francisco Morano (unnumbered). 28005 Madrid.
• Line 538 Villaviciosa (Universidad)Boadilla (Pta. de Boadilla). It also leaves
you right on the university campus.
Directions:
CERCANÍAS:
Pirámides.
• Line 519 Móstoles- Villaviciosa de Odón.
The last stop is the El Bosque Shopping
Center, so to get to campus you can
either take a taxi, bus line 538 or walk
down Calle Duero to Calle Tajo and
take that to campus, which will take
approximately 28 minutes.
METRO:
Puerta de Toledo (L5), Pirámides (L5).
BUS:
Lines 17, 36 (Plaza de los Pontones), Lines 3,
18, 23, 35, N13, N14, and Circular (Puerta de
Toledo traffic circle).
• Line 510 Alcorcón- Villaviciosa de Odón
- El Bosque. En este caso esta línea de
dejaría en la Urbanización El Bosque
por lo que aunque igual que en el caso
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48
6.2. What to do when you arrive and whom to contact.
in person at the Villaviciosa campus (Building
B) or the Alcobendas campus.
Each School has an International Academic
Coordinator who can help you with any
questions about your academic and/
or professional development at the
international level:
By e-mail: The university will contact you via
e-mail during your time here. These e-mails
are sent to you from the university’s e-mail
address: studentnumber@live.uem.es You
are responsible for checking your e-mail
regularly. We recommend using your student
e-mail account to read and respond to UEM’s
mails.
• School of Arts and Communication:
Miguel Ángel Alonso
miguelangel.alonso@uem.es
• School of Architecture and Engineering:
Andrés Abasolo
Andrés.abasolo@uem.es
Try to always reply from your Universidad
Europea de Madrid e-mail account, as we will
accept no claims from outside accounts.
• School of Sports Science:
Laura Augusta Gostian
lauraaugusta.gostian@uem.es
Online Campus: You can enter the Online
Campus through the home page of the
Universidad Europea de Madrid website by
clicking on “Student Access”. You can get a
username and password at the International
Office.
• School of Health Sciences:
Laura Augusta Gostian
lauraaugusta.gostian@uem.es
• School of Biomedical Sciences:
Marta Lesmes
marta.lesmes@uem.es
Use the Online Campus to get information
about class schedules, study guides, changing
classes and useful information posted by
professors.
• School of Socials Sciences:
Julieta Espín
julieta.espin@uem.es
For non-academic questions (administrative,
registrar, student record, validations, using the
online campus, etc.) contact Student Affairs
online:
http://madrid.universidadeuropea.es/
alumno-uem/atencion-al-estudiante
or by phone by calling 902 232 350(*) or
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49
6.3. Student services.
Universidad Europea provides its
students with an extensive range of
services and facilities with top equipment
and the widest selection of activities:
•STUDY ROOMS
You have access to study rooms with a perfect
atmosphere to concentrate and be productive
during your study time.
• LANGUAGE CENTER
The Language Center is a comprehensive
service encompassing all kinds of
activities for quality language learning.
It offers classes in English, Spanish as
a foreign language, German, French,
Chinese, Italian and Portuguese.
Located in Building B on the Villaviciosa
de Odón Campus.
•LABORATORIES
We have the latest facilities for student
training.
Each academic area has specific laboratories
for doing practical work in. These include
labs for media planning, cinema, sound,
photography, information graphics and
multimedia, dentistry, podiatry, optometry,
exercise physiology, physical therapy, nursing,
anatomy and histology and biomedicine/
pathobiology R&D.
•COPY CENTER
You can get your documents photocopied
and bound. There are also self-service
photocopy machines that work with
prepaid cards.
Located in Building A and Building C on
the Villaviciosa de Odón campus.
At the Alcobendas campus.
•UNIVERSIDAD EUROPEA DE MADRID
SPORTS CENTER
You have access to the sports center facilities.
Our club offers great value for money with the
latest advances in sports equipment, facilities
and material and a team of more than 40
qualified professionals. Its more than 35,000
m2 of sports facilities include:
•COMPUTER ROOMS
Rooms with free computers for student
use located around campus.
• Fitness room
• Swimming pools
• Group activities
• Other facilities
• Physical therapy office
• Personal trainer service
•LIBRARY
The Dulce Chacón Library has all the
resources needed for an excellent
university education.
Located in Building C on the
Villaviciosa de Odón campus.
At the Alcobendas campus.
All this along with its convenient opening
hours, unbeatable resources and
equipment, exceptional professionals, a
full range of services, convenient parking
and the safety of a closed campus make
it easy for you to stick to your guided
•STUDENT WORK ROOMS
The Universidad Europea library has several
student work rooms.
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50
regimen of physical activity in line with
current exercise trends.
Location: Juan Mayorga Building at the
(+34) 91 211 55 00
•CAFETERIA
There are two types of service: a dining
room with affordable daily student
menus and fast food served by servers.
There are also self-service machines
located around campus that you can use
24 hours a day.
Cafeterias at the Villaviciosa de Odón
Campus.
Building A Building B. Building C. Sports
complex. Building E.
Cafeteria at the Alcobendas Campus.
•TRAVEL AGENCY
There is a travel agency right on campus
at Universidad Europea to help you plan
your trips. They offer discounts and
special student prices.
Located in Building B on the
• MEDICAL SERVICE
Free medical service for all students
and any emergencies that may occur on
campus.
Universidad Europa de Madrid has a free
MEDICAL SERVICE for all our students’
health consultations as well as for any
accidents or medical emergencies that
may occur. We provide primary care and
refer students to the appropriate health
care network, if necessary.
We also carry out prevention and health
campaigns that you can take advantage of.
You can find them at different areas on
the Villaviciosa de Odón campus and
they each have different service hours.
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51
• OFFICE OF THE REGISTRAR
responsible for managing students’
academic records. Its entire staff is
available to our students to help with
whatever needs they may have during
their time at the university.
Students who live in university
dormitories have a remote 24-hour
medical service for urgent care. We also
cover health care for all users of the
sports center on weekends.
Contact: (+34) 91 211 55 48
servicio.medico@uem.es
• STUDENT AFFAIRS
This department will deal with all your
needs in terms of your relationship with
the university: requesting certificates
and diplomas, changes in personal
details, enrollment, complaints, academic
enquiries and requests for university
services.
• UNIVERSITY CARD
You must identify yourself to access
Universidad Europea services and
facilities.
• BANK
There is a branch of Banco Santander
located near Building B on the
• CAREER AND PLACEMENT OFFICE.
You will find a wide selection of
internships to supplement your academic
training, as well as individual and group
activities aimed at increasing your
prospects for success in the job market
or developing your business idea and
helping you create your own company.
Located in Building E on the Villaviciosa
de Odón campus.
• UNIVERSITY DORMITORY
The Universidad Europea’s Leonardo
Da Vinci dormitories are located on the
Villaviciosa de Odón campus and can
house more than 550 people.
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52
Map of Madrid showing the locations of the Campuses
6.4. and
Clinics.
MAP WITH LOCATIONS OF THE ALCOBENDAS
CAMPUS AND VILLAVICIOSA DE ODÓN CAMPUS
MAP WITH MADRID LOCATIONS OF
THE UNIVERSITY DENTAL AND HEALTH CLINICS
University
Health Clinic
University
Dental Clinic
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53
OTHER USEFUL INFORMATION
CONTENTS
7.1. You want to open a checking account with a bank or savings bank.
To get more information about the
procedure for opening a bank account as an
international student, you should contact the
financial institution where you would like to
open the account as well as our University’s
International Relations Office.
Opening a bank account in Spain is the most
practical way to manage your money, and
does not require government authorization.
It is the easiest and safest way to control your
income and transactions while you are living in
Spain. All banks accept foreign
customers. Generally, banks will ask for your
passport when you are opening an account,
but some banks require other documents like
a certificate from the institution where you are
studying or your student ID card. If you are a
student under 26 years old you can get
discounts and promotions on the commission
fees charged by the banks.
In addition to opening an account, students
usually request a debit card so they can use
ATMs 24 hours a day.
7.1.1. Documents that you’ll need.
• NIE (Foreigner ID Number) or passport.
In Spain there are several types of financial
institutions, but the best known are banks
and savings banks, which effectively offer very
similar services. In terms of business hours,
banks are open from Monday to Friday in
the mornings as well as Saturday mornings
(except in summer when they have a reduced
schedule), while savings banks do not open
on Saturdays but are usually open one
afternoon during the week. They are usually
open to the public from 9:00 am to 2:00 pm
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• University Certificate stating that you
are an enrolled student.
• Student Card.
54
7.2. Currency exchange.
- Those that can also send and receive
foreign wire transfers.
You can exchange money at:
• Financial institutions (banks, savings
banks and credit unions). You can make
any transaction. They are the best option,
even though sometimes they charge high
commissions.
• Currency exchange shops.
There are different types:
- Shops only authorized to buy foreign bills
or travelers checks and pay out Euros.
- Shops also authorized to sell foreign bills
or travelers checks.
If you need to make transactions other than
currency exchange, like loans in a foreign
currency, opening an account in a foreign
currency, etc. you must go to a bank to do so.
Most banks offer a currency exchange service,
but they are not required to provide it; the
service is free, like other bank services.
7.3. Cost of living in Madrid.
Make sure you have enough money to cover
the costs of your stay in Spain. For your basic
expenses (housing, food, electricity, heat,
transport, etc.) you will need between €800
and €1,000 each month. Useful information:
Room in a shared apartment €300-500
1/2 lb. of coffee €2.50
Cup of coffee at a bar €1.50
2 pounds of meat €10-20
Movie ticket €8
Can of Coca-Cola at the supermarket €0.55
Concert €12-40
Drink at a nightclub €8- €15
Dozen eggs €1.50
1 quart of milk €0.80
Baguette €0.80
2 pounds of potatoes €1.50
Newspaper €1.20
Meal at an inexpensive restaurant €15
Magazine €3
1 lb. of spaghetti €2.50
1 quart of olive oil €3.00
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55
What to do if you are robbed in Madrid. Who to call.
7.4.
Where to go.
Madrid is a safe city to live in and is also safe
for travelers who are visiting the capital. Just as
in any other country, if you are robbed,
etc., you should call the general emergencies
number for Madrid (112) or go to a police
station to report the incident.
7.5. Lost and found. Procedure.
Location and contact information:
You should go to the Lost and Found Office
which is responsible for managing all lost items
handed in by private citizens, taxis,
EMT, Metro, the post office, AENA and RENFE
within the Madrid city limits. This office keeps
the lost items for two years after they are
received.
•Address: Paseo Molino, 7, 28045 Madrid
•Neighborhood / District:
LEGAZPI / ARGANZUELA
•Phone number: (+34) 91 527 95 90
•E-mail address:
objetosperdidos@madrid.es
7.6. How to send or receive a letter or package.
The postal service in Spain is provided by the
Sociedad Estatal de Correos y Telégrafos,
otherwise known as Correos. It provides
universal access to postal services for all
people located inside Spain, including sending
documentation, packages and money.
If you wish to send a package, a money order
or a telegram you must go to a post office.
These offices also provide other services like
telex and fax. You can also send faxes from
most hotels, call shops and book/stationery
stores.
You can send letters from anywhere in Spain
to anywhere else in the world. You have to use
stamps, which you can buy in tobacco shops
or at post offices, where they will tell you how
much it will cost to mail your letter. Once you
have paid for the stamp, you must put the
letter or postcard in a mailbox, which are found
on streets and in stations, airports and some
hotels. To find your nearest post
office or any other information you may need,
go to the Correos website or call the number
listed below.
Table of contents
You can also use a private courier company to
send your shipments inside or outside Spain.
Here are a few of the popular ones: DHL,
NACEX, SEUR, UPS, etc.
56
Lost and Found Office:
(+34) 91 527 95 90
objetosperdidos@madrid.es
NACEX: 900 100 000(*)
http://www.nacex.es/
Sociedad Estatal de Correos y Telégrafos
(Correos): 902 197 197(*)
http://www.correos.es/
SEUR: 902 101 010(*)
http://www.seur.com/
DHL: 902 122 424(*)
http://www.dhl.es/
UPS: 902 888 820(*)
http://www.ups.com/
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57
ALL ABOUT MADRID. ACTIVITIES OF INTEREST.
CONTENTS
8.1. Climate.
In summer the weather becomes very hot and
sunny with temperatures getting up to 95º F
during the day, but dropping to 70º F at night.
Visit the State Meteorology Agency website to
check the latest weather forecast and current
conditions. In general, Madrid enjoys a dry
continental climate.
You will note the changing seasons in the city.
As a reference, and to help you adjust to the
climate:
Spring and fall are the seasons with the most
rainfall. There are often short storms during the
warmest periods. Temperatures at this time
of year can range between 40º F and 75º F in a
single day.
In winter it is cold, with freezing temperatures
at night and very occasionally a little snow.
Temperatures range between 40º F and 60º F.
8.2. Culture and entertainment.
and shopping. Finally, madrid.lecool.com
has a selection of interesting cultural and
nightlife events each day. You’ll find the best
exhibitions, films, concerts, recitals, festivals,
performances and other unusual activities,
as well as unique bars, restaurants and other
spots worth visiting.
Madrid is known for its rich cultural life,
nightlife and gastronomy, and offers many
activities such as conferences, theater, movies,
concerts, festivals and more. For up-to-date
information, visit the links listed in section 8.7:
Other useful websites like guiaspunto. com
(and its mobile app) have recommendations
about unique spots, and madriddiferente.com
provides a guide to Madrid’s bars, restaurants
Table of contents
You can visit several museums including
the Museo Nacional del Prado, the Museo
58
Thyssen- Bornemisza and the Centro Nacional
de Arte Reina Sofía. Look at the culture tab
at http://www.esmadrid.com to get full
information about them, as well as other
cultural, nightlife and youth content.
around between neighborhoods. Plaza
Santa Ana is the hub of the area, which
continues down Calle Huertas and the
surrounding streets.
MONCLOA – ARGÜELLES:
There is a young atmosphere at the tapas
bars from early in the evening until late at
night.
Located in the northwest of the city, it is
the quintessential university area because
it is very close to universities and student
residences.
Tirar cañas is much more than pouring beer
into a glass: there are few cities in which the
art of beer pouring is more debated than in
Madrid. Placing the glass, letting the beer
rest, the correct temperature, the foam,
etc. Explore the wonderful taverns in the
traditional neighborhoods of La Latina and
Lavapiés, true shrines to the caña and the
tapa, to enjoy this Madrid tradition.
MALASAÑA:
In times past it was the cradle of the
Madrid “movida” movement in the 1980s,
centered around the Plaza del Dos de
Mayo.
It is the city’s “alternative” area, with rock
bars and affordable prices compared to
other neighborhoods.
In Madrid, getting together with friends
for a bite to eat can end up becoming an
endless tasting menu of the city’s exquisite
cuisine. Don’t miss the cocido madrileño stew,
a regional specialty, or the typically Spanish
street life that makes downtown Madrid such
a great place to be at night, a reflection of the
warm and welcoming nature of the city and its
people.
CHUECA:
Restaurants, bars and outdoor seating with
a lively cosmopolitan atmosphere right in
the center of Madrid.
8.2.1. Cinemas and theaters.
In Madrid there is a wide variety of cinemas
and theaters. The most well-known are on
Gran Vía. Leisure guides have all the listings
Not so long ago it was one of those areas
to “avoid”, but since the early 1990s a
steadily growing gay community has been
largely responsible for changing the face
of the neighborhood, renovating buildings,
opening up new businesses and turning it
into what is now known as Madrid’s gay
neighborhood.
8.2.2. Nightlife.
Here are some neighborhoods where you
can sample Madrid’s nightlife.
SANTA ANA – HUERTAS:
Right near Puerta del Sol is one of the most
popular areas for nightlife in Madrid.
It has theaters, beer halls, tapas bars,
restaurants and pubs that stay open until
late. The atmosphere is a mix of ages and
nationalities, but it is definitely a good
option if you don’t want to be moving
Table of contents
It centers around Plaza de Chueca. Its
Gay Pride festivals held in late June have
become famous.
59
ALONSO MARTÍNEZ:
The hub is Plaza de Santa Bárbara, which is
surrounded by typical beer halls and pubs,
all with different atmospheres.
AZCA:
Located in one of the city’s most modern
areas, alongside Paseo de la Castellana and
near the Santiago Bernabéu stadium.
There are many basement clubs and pubs
in the neighborhood. Calle Orense is known
for its salsa bars and Avenida de Brasil for its
large nightclubs where people stay out until
morning.
8.3. Customs and opening hours.
About opening hours: it is common to go
to bed between 11 and 12 pm or even later,
though this doesn’t mean you don’t have to
get up at 7 or 8 in the morning.
The “siesta” is a very Spanish custom of having
a nap after eating lunch, although these days it
has fallen into disuse.
Shops normally close in the afternoon between
2 and 5 pm, but shopping centers stay open all
day from 10 am to 9 pm.
Breakfast: the Spanish breakfast is usually very
light. It often consists of coffee and toast.
Lunch: is the biggest meal of the day. It can
start between 2 and 3:30 pm. Dessert is often
fruit, as sweet desserts tend to be reserved for
special occasions.
Dinner: dinners are usually light and quick.
Dinner times range from 9 to 11 pm.
8.4. Map of the city.
Visit the following pages to find any address in
Madrid:
http://www.callejeromadrid.eu
http://www.gomadrid.com
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60
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8.5. Tourist attractions.
de la Morería, the oldest in the world; Torres
Bermejas where flamenco icon Camarón de la
Isla performed; the emblematic Café de
Chinitas and the modern Las Carboneras are
some of the best examples.
8.5.1. Sightseeing in Madrid.
Culture can be found around every corner
in Madrid. You can find everything from the
countless art galleries in Chueca and Malasaña
to three of the world’s major museums on the
Paseo del Arte.
Closely related to flamenco is “La Fiesta
Nacional”: bullfighting. Madrid has the largest
and most important bullring in Spain: Las Ventas.
Located on Paseo de la Castellana are the
Museo del Prado, the world’s second largest
museum; the Museo Thyssen-Bornemisza,
the world’s largest private collection; the Centro
Caixa Fórum; the Mapfre Recoletos exhibition
center; and, of course, the Museo de Arte
Contemporáneo Reina Sofía, home to Picasso’s
Guernica. The best way to visit these temples of
art is with the Madrid Card, the official cultural
card of Madrid with special entry to save you
from having to wait in lines.
Sports have put Madrid on the national stage.
Lovers of soccer can get a close look at the
“churches” of Real Madrid and Atlético de
Madrid.
In short, Madrid is a city that intermingles culture,
tradition, modernity and a different way of seeing,
tasting and feeling.
8.5.2. Sightseeing around Madrid.
“The other Madrid” is without a doubt a magical
city that is full of history. Discover its mysteries:
the strange sounds of the Casa América, the
Casa de las Siete Chimeneas, and the “Fallen
Angel” sculpture, located exactly 666 m above
sea level in El Retiro Park, the green lung of the
city.
Madrid’s excellent road and rail connections put
it at under an hour from several monumental
cities. These include the former imperial capital
of Toledo.
You can also take a day trip to the El Escorial
Monastery, a masterpiece of Herreran artistry
in the town of San Lorenzo, or visit the medieval
cities of Ávila and Segovia on a single trip. It is
a region brimming with culture, including other
cities such as Cuenca with its “Casas Colgadas”
and its “Ciudad Encantada”, Alcalá de Henares,
with its magisterial cathedral, university and
Cervantes house museum; and Aranjuez with
its Royal Palace, a former summer residence of
Spanish royalty.
But Madrid is much more. Tour the plazas where
the Inquisition executed heretics, or explore the
city’s historical center and its most emblematic
sites: Puerta del Sol, Plaza de la Villa, Plaza
Mayor, San Miguel Market and the entire Los
Austrias neighborhood.
Art, flamenco and bullfighting are also essential
elements of Madrid and some of its main
attractions for visitors.
The most famous flamenco venues both
inside and outside Spain are in Madrid: Corral
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62
8.6. More useful information that you will need in Madrid.
Telephone calls
To call Madrid from your country of origin you
will need to dial Spain’s international calling code
0034 and the Madrid prefix 91 before the
landline telephone number. For example: 0034
91 654 32 10.
electricity supply is 240 V and the plugs have
three pins, you will need an adapter to use your
electrical devices.
Water
The water in Madrid is potable. It is perfectly
safe to drink.
Electricity
The electricity supply is 220 V in Spain and the
plugs have two round pins. If you come from the
United Kingdom or Ireland, where the
State Meteorology Agency:
http://www.aemet.es/
GUIDES FOR MADRID TOURISM AND
NIGHTLIFE:
Websites with free activities in Madrid:
http://www.esmadrid.com/
http://www.madridgratis.net/
http://madridfree.com/
Table of contents
Other useful pages:
http://guiaspunto.com/
http://madriddiferente.com/
http://madrid.lecool.com/
MADRID CITY COUNCIL WEBSITE:
http://www.madrid.es/
COMMUNITY OF MADRID TOURISM:
http://turismomadrid.es/
63
USEFUL ADDRESSES AND TELEPHONE NUMBERS
CONTENTS
9.1. List of important addresses and telephone numbers.
Information about procedures for entering
Spain.
Ministry of the Interior
900 150 000(*)
Public information (Madrid City Council)
010
Public information
(Community of Madrid)
012
Municipal Police
092
Fire department
080
Community of Madrid emergencies, fire
department, national police, municipal police
112
Medical emergencies (Insalud)
061
Spanish Government Information
060
www.060.es
Red Cross
902 222 292(*) - (+34) 91 522 22 22
Telephone information service
11818
24-Hour Pharmacies
010
International telephone information service
11825
Traffic information
011
Civil Guard
900 101 062(*)
Traffic police reports
902 508 686(*)
National Police
091
Lost and Found
(+34) 91 527 95 90
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64
Taxi
(+34) 91 447 51 80 - (+34) 91 371 21 31
(+34) 91 405 12 13 - (+34) 91 547 82 00
Transportation information service
012
Adolfo Suárez Madrid - Barajas Airport
902 404 704(*) - (+34) 91 321 10 00
RENFE (Train)
902 240 505(*)
EMT Buses
902 507 850(*) - (+34) 91 406 88 10
South Bus Station
(+34) 91 468 42 00
Metro
902 444 403(*) – (+34) 91 779 63 99
Community of Madrid Tourist Office
902 100 007(*)
Madrid Tourist Office
902 100 007(*)
Youth Institute (INJUVE)
C/ José Ortega y Gasset, 71
28006-Madrid
Telf.: (+34) 91 363 77 00
http://www.injuve.mtas.es
Regional Youth Information and
Documentation Center (CRIDJ)
Pº de Recoletos 7-9, planta baja
28004 - Madrid
www.madrid.org/inforjoven
correo.cridj@madrid.org
Telf.: 901 510 610(*)
Sol Youth Information Office
Estación de metro Sol, vestíbulo principal
Horario: lunes a viernes, de 8.00 a 20.00 h
ininterrumpidamente.
Telf.: (+34) 91 521 95 11
Embassies
Información diplomática de lunes a viernes de
9:00 a 14:00 horas facilita información sobre las
sedes diplomáticas en España y de España en el
extranjero.
Telf.: (+34) 91 379 96 00
www.embajada-online.com
Table of contents
65

Practical Guide for International Students in

Transcription

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