berita - IOI Group
Transcription
berita - IOI Group
berita The Official Newsletter of ISSUE NO: 53 JAN – MAR 2012 kdn no: PQ/PP9740/03/2012(029428) For Internal Circulation Only Tee Up at the new Palm Garden Golf Club 08 IOI Group Supports Earth Hour 14 IOI City Mall Seals Agreements with Tenants 33 Yayasan TSLSC Continues to Sponsor SAP Students 02 CONTENTS BERITAIOI COVER FEATURE PROPERTY 04 14 Tee Up at the new Palm Garden Golf Club 15 CORPORATE UPDATES 06 IOI Group’s Q2 Profit Up 11% Mr Julian Veitch Appointed CEO of IOI Loders Croklaan Group IOI Group Awarded RSPO Supply Chain Certification Again! 07 08 09 10 Employee of the Year 2011 Award Microsoft Excel Learning Camp 16 JB Residents to Enjoy Enhanced & Integrated Digital Lifestyle Another ISCC for IOI Group Pamol Sabah’s 3rd Successful RSPO Surveillance Audit IOI Group Supports Earth Hour 17 18 20 Cadet Assistant (Trainee) Programme Visit to Gomali Palm Oil Mill Making a Difference to Lives Career Talk at University Putra Malaysia “ONE GREAT IOI TEAM” Programme OLEOCHEMICALS 21 22 11 IOI Properties Wins Bid for Clementi Condo Site in Singapore PUBLISHED BY IOI Group Two IOI Square, IOI Resort, 62502 Putrajaya, Malaysia Tel: 03.8947.8888 Fax: 03.8947.8918 WEBSITE www.ioigroup.com www.myioi.com EDITOR Karen Liew DEPUTY EDITOR Carine Yap PRINTED BY ST ENTERPRISE AS 8, Jalan Hang Tuah 1, Salak South Garden, 57100 Kuala Lumpur. IOI City Mall Seals Agreements with Tenants Customer Visits to Pan-Century Functional Leaders’ Training Reward Ceremony for KRA/KPI Functional Leaders & CI Projects Launching of Training Faculty Competing for the Best in the 5S Competition Protecting Earth through EH & CSR Initiatives 23 Community Service to Bring Cheer Fishing for a Winning Catch EDIBLE OILS HUMAN RESOURCE DEVELOPMENT 24 12 New Faces Stop Talking! Start Listening! 13 Effective Business Writing Skills 25 IOI Loders Croklaan Europe Receives AEO Status ProSweets 2012 Ride Way to Tree Planting EDITOR’S NOTE BERITAIOI 25 26 Strengthening the Move for MS M “Highly Commended” in Gulfood Awards 27 28 Annual International Sales Conference with Nestle Rocking the Gala Dinner in “Denim & Leather” IOI MALL 29 30 Laser Tag in a Live Battlefield Johor Men Flex their Muscles HOTEL 31 32 Marriott Celebrates In-House F1 Teams with a ‘Comedy Crunch’ Associates’ Fun & Games at Palm Garden Hotel Earth Month at Palm Garden Hotel alaysia is looking at establishing a Nation Branding Blueprint to raise its reputation and boost commercial success. At IOI Group, we are also constantly improving on our brand positioning through improvement programmes and campaigns. Besides strengthening our current corporate identity, our property division is strategising its property development plan to transform itself from an integrated township developer into a high-end property developer. One of its rebranding initiatives is to transform IOI Resort into a business and entertainment hub with green features – IOI Resort City. In this issue, we will unveil the newly refurbished 18-hole Palm Garden Golf Course located at IOI Resort City. Find out more about this new gem in town in our cover feature. At the beginning of 2012, IOI had taken its regional property ambition further by acquiring a piece of land near Clementi town centre in Singapore for the development of condominium project. This Clementi project will be IOI’s fifth property development in Singapore since its first foray into Singapore’s property market in 2007 (page 15). In the plantation sector, IOI Group has successfully attained the Roundtable on Sustainable Palm Oil (RSPO) Supply Chain Certification for its supply chain units in January 2012 (page 06). Meanwhile one more operating unit, Baturong Palm Oil Mill and its supplying estates have also received the International Standard for Carbon Certification (ISCC) for complying with the ISCC System GmbH certification system in February. To date, six palm oil mills and their supplying estates in Sabah and Peninsular Malaysia have been awarded the ISCC (page 07). This year, IOI Group continues our pledge to support the Earth Hour 2012 movement. In this issue, we report the various Go Green initiatives organised by the various business entities of IOI Group during our Earth Month in March. Find the related stories in the various segments of this newsletter. Sustainability and Go Green initiatives are more than just slogans. They should be embedded into our operations and become an integral part of our company’s DNA but it will require a concerted effort from everyone to undergo a behaviour change process. Everyone does play a role in saving the planet for our future generation. Karen Liew Keep your contributions flowing in! The Editorial Team would like to express its heartfelt gratitude for the input of Berita IOI from the contributors mentioned below. We look forward to a continued contribution of interesting articles and pictures from all of you. After all, Berita IOI is a newsletter for all the staff of IOI Group and we would all like to see this newsletter as a publication that we are all proud of. Kindly forward your contributions to carine.yap@ioigroup.com Contributors FOUNDATION 33 34 Yayasan TSLSC Continues to Sponsor SAP Students Delighted SAP Students Motivated to Excel in Studies Yayasan TSLSC Launches New Publication Corporate Oleochemicals IOI Mall Puchong Ms Sarah Leong Ms Wendy Ng Encik Wafli Bin Ali Ms Irin DeCruz Mr Choong Wai Tuck Mr Lim Chee Wee Encik Nor Azami Abdul Halim Ms Emily Jessica Ms Stephanie Wong Loders Croklaan (Europe) Ms Lydia Mae Hendroff Mr Jan-Paul Back Palm Garden Hotel Loders Croklaan (North America) Ms Audrey Yap Plantation Mr Soo Shuang Hock Mr Mahentira Varma Mr Kanny Paul Sitip Encik Idrus Bin Waris Ms Jenny Goh Property Ms Ang Siew Heong Ms Katrina Lee Ms Yap Soo Fern Ms Marilyn Goh Mr Kevin Miller Loders Croklaan (Asia) Mr Sander Fredriks Encik Zul ‘Idham Hj Md. Noh Ms Subashni Bahsu IOI Mall Kulai Ms Debbie Eva Dennis Putrajaya Marriott Hotel Palm Garden Golf Club Mr Brandon Chin 03 04 COVER FEATURE BERITAIOI Tee Up Palm Garden Golf Club at the new A s an internationally recognised golf course which was voted one of the Top Golf Courses in Malaysia in a Course Poll in 2007/2008 and accorded the Best Customer Service Award in 2001 and 2007, the Palm Garden Golf Club is a firm favourite among avid golf members who enjoy the 27-hole course for its distinctive golfing experience amidst breathtaking views. The scenic and challenging Hole 18. In an effort to offer a distinctly superior golfing experience, the Palm Garden Golf Club was redesigned and rebuilt by one of the most prominent Australian golf architects, Mr Ted Parslow. The new 18-hole golf course, touted as the first premier public golf course, has quickly garnered the likes of politicians, golf patrons, bankers, corporate figures and even DYMM Tuanku Raja Perlis even before it was officially launched on 1 April 2012. DYMM Tuanku Raja Perlis who has golfed there only twice has chosen it to be his playing ground for an upcoming tournament in June 2012. Mr Ted Parslow has rebuilt the golf course with the best ingredients to make it one of the most anticipated courses in the country. As a founder member of the Society of Australian Golf Course Architects and a strong advocate for professionalism and integrity, Mr Parslow’s distinctive touch is seen in some of the most highly-acclaimed golf courses including Kuala Lumpur Golf and Country Club, Glenmarie Golf and Country Club, Dalit Bay Golf and Country Club in Sabah and Jurong Country Club in Singapore. The construction works started in 2007, beginning with the 9-hole Putra course that paved the way for the upcoming IOI City Mall. Within the last two years, Mr Parslow, together with veteran shaper Mr Gary Cox, have created a balanced mixture of length and elevation challenges with the remaining land. The new golf course is sand-capped and provides 18 holes spread over 125 acres of rolling greens with plenty of undulations, mounds and swales. Narrow and undulating, unlike the previous golf course which was long and wide, the new course has been elevated to approximately 20 metres at the highest point, especially from the 18th tee box. COVER FEATURE BERITAIOI Despite the lack of length, the new course can indeed prove to be a challenge to the inaccurate. The par 5s require absolute accuracy and when the wind blows hard, golfers will find that even the par 4s will be quite an unforgettable affair. Another trying feat for golf enthusiasts will be the Hole 10 which is a mind-blowing par 5 featuring an uphill terraced fairway ascending 10 metres. Here, any bad shot and poor second shot will be unforgivable. As golfers tee off, they will find the new golf course to be a fresh welcome as the scenic view has been enhanced and the landscape beautified. According to General Manager of the new Palm Garden Golf Club Mr Brandon Chin, three million cubic metres of earthworks were moved and more than 4,000 trees were transplanted to form a natural terrain of spectacular resort-feel along the 6,027-metre course. Whilst the greens are still carpeted by the popular warm weather Bermuda Tifdwarf, the tee boxes and fairways are of the Hybrid Zoysia and the rough is host to the resilient Zoysia Matrella species. 05 With 39 years of experience, Mr Parslow who is a handicap 7 golfer, has a solid knowledge of our climatic conditions. As a result, he has creatively transformed the golf course into a “thinking course” that truly stimulates and tests the mind, skill and dexterity of any player. He has rebuilt the course into a high standard of playing ground with high-lipped bunkers in place and every hole made to be unique and distinctly challenging. To score well, shots will have to be strategized well and practically each club in the bag will have to be used wisely. The main attraction will be its memorable closing signature Hole 18, a prime delight which sets this golf course apart from any other mundane golf experience. Hole 18, with its peninsula green, plays 10 metres downhill on this long, scenic par 4 layout where strong winds plus water coming into play from the left fairway will be the determining factors to seal a winning game. The new golf club is complemented by first-class facilities that include the R5ve Café which overlooks the golf course, a two tiered driving range, a 25-metre infinity pool, jacuzzi, children’s pool, poolside terrace, ballroom with a capacity of 180 people, gym, sauna, tennis court with night lighting and VIP suite. Halfway hut – a prime stopover for golfers. The majestic Clubhouse. Strategically located in Putrajaya, it is also situated next to Cyberjaya and within close proximity to UNITEN, Multimedia University, UPM and Technology Park. Merely three minutes off the Kajang Toll along the KL-Seremban Highway, it is accessible via the South Klang Valley Expressway and connected to KLCC via the Maju Expressway. Opening up an avenue to the public without the need to take up a membership, the new golf course is now accessible to the general public – not only to the low-handicapper but also the vacationer who desires a resort-style game. While still in its infancy, Mr Brandon has numerous activities already in the pipeline for the new golf club. The “encouraging word of mouth” has led it to be an inviting course booked for numerous events way back in end of 2011 and is slated for upcoming golf schedules such as 2012 IAGTO (The Global Golf Tourism Organisation) Asia Golf Tourism Convention, MITE 2012 Malaysia International Tourism Fair and more. Once fellow golfers tee off on this new The green fees are RM265 ground, they can rest assured the new Palm nett (weekdays) and Garden Golf Club is set to take off to a RM405 nett (weekends). spurring success to match the fond memories Log on to http://www. of the former gem. palmgarden.net.my or contact 03-8947 6333 for further information. 06 CORPORATE UPDATES BERITAIOI 577.7 520.2 Q2 ’11 Q2 ’12 IOI’s Net Profit (RM million) IOI Group’s Q2 Profit Up 11% IOI Corporation Bhd’s net profit for the 2nd quarter ended 31 December 2011 rose 11.04% to RM577.67 million. The positive second-quarter results were due to the overall improvement in IOI Group’s operating profit that was attributed to the higher profit recorded in the plantation segment. The crude palm oil price rose from RM2,800 in the previous corresponding period to RM3,032 per tonne whilst the fresh fruit bunch production also recorded 902,983 tonnes compared with 820,168 tonnes previously. Better results were also seen in the resource-based manufacturing segment due to higher margins from the oleochemicals segment and improved sales from the specialty fats and refineries segments. As for the property segment, the pre-tax was 16% higher at RM146.1 million mainly due to higher development revenue recognised as well as an increase in the share of results from jointly controlled entities.£ Mr Julian Veitch Appointed CEO of IOI Loders Croklaan Group T he Managing Board of Loders Croklaan Group BV, with the concurrence of IOI Group Executive Chairman Tan Sri Dato’ Lee Shin Cheng, has appointed Mr Julian Veitch, presently the Chief Operating Officer (COO) of IOI Loders Croklaan Americas, as the Chief Executive Officer of IOI Loders Croklaan (IOI LC) Group. The appointment will be effective only on 1 April 2012 to enable Mr Veitch to concentrate on completing the APEX expansion project in IOI Loders Croklaan North America. This appointment is part of the Senior Management Resource recommendation study undertaken by a management consultancy around March 2011. It is envisaged that Mr Veitch will continue his role as the COO of IOI LC Americas for a period of time after 1 April 2012 but there will be some management re-organisations in the Region to accommodate Mr Veitch’s new role. The Managing Board is confident that with Mr Veitch’s new role and the cooperation given by everyone, IOI Loders Croklaan Group will be on a much better footing to tackle the prevailing challenges in our operating environment and spur further growth in the future. IOI Group Awarded RSPO Supply Chain Certification Again! O nce again, IOI Group has successfully attained the Roundtable on Sustainable Palm Oil (RSPO) Supply Chain Certification in January 2012 for adhering to the regulations and requirements of the RSPO Supply Chain Certification Systems (RSPO SCCS). Back in January 2011, IOI obtained its first SCCS certification which was valid for one year. IOI’s operating units and facilities which are verified in compliance with the RSPO SCCS are IOI Corporation Bhd, IOI Edible Oils Sdn Bhd, IOI Loders Croklaan Oils Sdn Bhd, Pan Century Edible Oils Sdn Bhd, IOI Commodity Trading Sdn Bhd, IOI Loders Croklaan Procurement Company Sdn Bhd and IOI Pan Century Oleochemicals. RSPO Supply Chain System is used to trace, track, record and report the amount of certified sustainable palm oil being processed and traded by the downstream palm oil based industries in the supply chain. After obtaining the RSPO SCCS, IOI Group and its supply chain units, through its RSPO Supply Chain models (Mass Balance and Segregation), are now able to make claims on the use of certified sustainable palm oil in its products. CORPORATE UPDATES BERITAIOI Another ISCC for IOI Group B aturong Palm Oil Mill is the latest operating unit of IOI Group’s Plantation Division which received the International Standard for Carbon Certification (ISCC) for complying with the ISCC System GmbH certification system. The ISCC certificate was awarded to the palm oil mill on 20 February 2012. ISCC is the first international certification system that can be used to prove sustainability and greenhouse gas savings for all kinds of biomass and bio-energy. It is recognised by the European Commission for all member countries as well as recognised by Germany and the Netherlands. The purpose of this certification system is to distinguish sustainable products from non-sustainable ones in the market so that customers can be in a position to opt deliberately for sustainability and greenhouse gas reduction. It is also an initiative to avoid unwanted ecological and social side effects of the extending biomass production in the various regions of the world. To date, six palm oil mills namely Pamol Sabah Palm Oil Mill, Sakilan Palm Oil Mill, Bukit Leelau Palm Oil Mill, Gomali Palm Oil Mill, Pamol Kluang Palm Oil Mill and Baturong Palm Oil Mill; and their supplying estates in Sabah and Peninsular Malaysia have been awarded the ISCC. The auditors posing with the management team after the successful RSPO surveillance audit. Pamol Sabah’s 3rd Successful RSPO Surveillance Audit A 3rd successful RSPO surveillance audit was carried out by the SGS audit team at Pamol Sabah from 21 to 23 February 2012. The auditors, comprising Mr James Ong Soon Hock and Ms Norashikin Rasikon, conducted a thorough audit of the mill and four estates namely Meliau, Nangoh, Tindakon and Bayok. General Manager (Sandakan) Mr SS Ragupathy was present throughout all the audits and congratulated the Pamol Group’s Heads of Departments for their consistent efforts in practising good agricultural practices and sustainability management. 07 08 CORPORATE UPDATES BERITAIOI o p r p t s u E S a p r th Hour u o r G I IO S ince 2009, IOI Group has made a united stand to support the Earth Hour movement to take a global stand against climate change. A global initiative to protect the Planet Earth, Earth Hour calls in individuals, businesses, the government, community, the young and old to turn out their lights for one specific hour from 8:30pm to 9:30pm. This year, IOI Group continues to support the Earth Hour 2012 movement themed “Uniting People to Protect the Planet”. Our IOI Group Executive Director Dato’ Lee Yeow Chor has pledged that IOI Properties will build more green buildings in its future property development during our Earth Hour launch in 2010. Since then, more environmentally-friendly buildings and green infrastructures are seen in our latest property developments like IOI Resort City and 16 Sierra, just to name a few. To give a greater emphasis on the green movement, the month of March has been designated as our Earth Month since 2010. Besides turning off all nonessential lights on 31 March 2012 at 8:30pm, our business units were motivated to go beyond the hour and initiate their own green activities and awareness campaigns to educate our people and inspire them to embark on a sustainable lifestyle during the month of March. IOI headquarters’ employees were encouraged to support the “Meatless Monday” Campaign and educated via internal communications channels to practise a greener lifestyle at home and at the workplace. We noticed significant changes in our employees’ behaviours; for example more people used their own containers to pack lunch, ate organic and vegetarian foods, car pooled to the office, used recycled papers and switched off the lights whenever they left the office for lunch or meetings. Our property division in Johor Bahru also encouraged their employees to print on both sides, switch off the lights and computers during lunch time and recycle old items. Over at IOI Oleochemical, Prai, the commitment to Earth Hour was demonstrated by the various efforts initiated and planned towards sustainable development and energy efficiency. Page 22 outlines these significant measures. Gotong-royong to clean up the Palm Garden Hotel vicinity. Turn to the Edible Oils segment on page 25 to find out the total kilometres Mr Jeroen van Straalen cycled during the Earth Month. Our Palm Garden Hotel organised a gotong-royong session and fruit enzyme making class for their associates while introducing healthy fresh juices to their patrons at their Food & Beverage outlets. Over at the Netherlands, IOI Loders Croklaan Europe promoted the use of bicycle as an alternative transport to work to cut down on carbon emissions. They also got their in-house restaurant to serve vegetarian food on selected days of the month to inspire people to reduce meat consumption for a healthier lifestyle. These are only some of the Go Green initiatives and awareness campaigns organised during our Earth Month. We believe that our small actions can make a big difference to help fight climate change. Palm Garden Hotel conducted enzyme making class for its staff. CORPORATE UPDATES BERITAIOI 09 Cadet Assistant (Trainee) Programme I n line with the Plantation Division’s consistent efforts to train a sustainable team of future Assistant Managers for IOI Group’s estates, a Cadet Assistant (Trainee) Programme for the year 2012 was rolled out at Paya Lang Clubhouse in Johor on 13 February 2012. The first batch of 20 participants began their 10-week structured training comprising three weeks of classroom training and seven weeks of field attachment. General Manager (Plantation Division – Peninsular) Mr Tay Ching An, in his welcome address, encouraged the participants to be diligent and urged them to advance their technical knowledge by enrolling in the Incorporated Society of Planters. The training was structured to cater to the requirements of estates and was outlined by the training committee headed by Gomali Estate Manager Mr Soo Shuang Hock. The training serves as an excellent platform to boost the participants’ self-confidence and enable them to gain a comprehensive understanding of the basic principles, concepts and practices of plantation operations management. Trainee learning how to transplant the oil palm seedling. 1. The proper way to wear a mask. 2. Gomali Estate Manager Mr Soo explains the mask’s design and function. 3. The proper way to wear an apron. 4. A briefing on the uses of the spraying equipment. 5. General Manager Mr Tay Ching An delivering his welcome address. 6. Question & Answers session. 7. Mr Liew demonstrates the transplanting of the oil palm seedling into a polybag. 8. Here’s how the germinated seed looks like. 9. Trainees visiting the nursery ground. Group photo of our potential cadets with the management. 10 CORPORATE UPDATES BERITAIOI Visit to Gomali Palm Oil Mill A visit to Gomali Palm Oil Mill was conducted by IOI Loders Croklaan Europe which sent a team of 30 people comprising Global Sustainability Director Mr Hidde van Kersen, the sales force and its customers. On 5 March 2011, Gomali Mill Manager Mr Lai Yue Yeong arranged for an in-depth tour of the mill for the visitors, many of whom were visiting a palm oil mill for the first time. Apart from an exhibition that was set up at the compound, a talk was given by Mr Lai who explained and showed the processing of fresh fruit bunches in their various processing stages. After the tour of the mill, the visitors left with clarity and understanding of how crucial production efficiency is to yield high quality palm oil. The visitors have a feel of the palm oil product kernel. Mill Manager Mr Lai explains the quality of the crude palm oil (CPO). Showing the pressed fibres produced in the press machine. It’s a full demonstration all the way for the visitors! Making a C Medical Assistant Mr Freddy Fidelis (centre) and Terusan Baru Estate Manager (left) officially receiving the ambulance’s key from Mr SS Ragupathy. onstant development of our plantation community is fundamental to IOI Group and an ambulance that has all the critical emergency equipment is a gift that is needed and treasured by the Ladang Sabah Group. On 27 February 2012, the Ladang Sabah Group consisting of Terusan Baru Estate, Luangmanis Estate, Moynod Estate, Laukin Estate and Sungai Sapi Estate was given a new ambulance (Nissan Urvan 3.0) complete with siren, stretcher, oxygen cylinder and other emergency equipment. CORPORATE UPDATES BERITAIOI Career Talk 11 at University Putra Malaysia T he Plantation Human Resources (HR) Department made an active move to recruit potential employees for IOI Corporation Bhd at a career talk organised by the Faculty of Agriculture, University Putra Malaysia in collaboration with their Career Placement Centre on 27 February 2012. The career talk was held to expose the final year undergraduates of the agriculture science, horticultural Plantation HR Manager Mr Low Kia Wei science, agribusiness, aquaculture and animal science delivering a concise presentation. disciplines to their future career options. HR Manager Mr Low Kia Wei presented IOI Group’s profile and shared with the audience on the career opportunities as a Cadet Assistant (Trainee) in IOI Group’s various oil palm estates. As a result, the audience gained a clearer picture on their career path upon graduation and understood the career options available. Interested applicants were urged to log on to IOI Group’s website for details of the job responsibilities and requirements for future job openings. It was a successful opportunity as many keen undergraduates approached our representatives after the career talk for further information. Senior Manager of Plantation Admin & HR Mrs Kuan exchanging words with one of the scholars of the Yayasan Tan Sri Lee Shin Cheng. A warm-up exercise to energise the audience at the start of the career talk. Difference to Lives General Manager (Sandakan) Mr SS Ragupathy, accompanied by Terusan Baru Estate Manager Tuan Haji Mohammad bin Singgah, officially presented the keys to Medical Assistant Mr Freddy Fidelis at an official handover ceremony held in front of Luangmanis Clinic. The new ambulance will replace the old vehicle and will be used to effectively cater to any emergency within the Ladang Sabah Group such as bringing patients to Hospital Beluran or Hospital Dutchest of Kent Sandakan. General Manager (Sandakan) Mr SS Ragupathy officially cutting the ribbon in the launching presentation of the ambulance to Ladang Sabah Group. Complete with stretcher, oxygen, seat for medical staff and other emergency equipment. 12 HUMAN RESOURCE DEVELOPMENT BERITAIOI New Faces Mah Hao Zeat Senior Manager (Group Treasury), Corporate Division Mr Mah has more than 19 years of vast experience and exposure in Corporate Treasury, and about seven years in Auditing for large corporate organisations. Mr Mah reports to the Group Financial Controller Mr Lim Lai Seng. Let us welcome the following new member into IOI family! Activity to emphasise the importance of non-verbal communication. Blindfolded activity to develop trust and communication. Stop Talking! Start Listening! T o get things done effectively and efficiently, it is important to be able to interact with people and communicate well with others. Employees need to get along with all types of people ranging from customers, suppliers and colleagues to bosses and subordinates. Employees need to persuade, inspire, motivate, coach and lead effectively in order to get things done within a time frame with the available resources. All these require excellent communication which leads to greater productivity. A 2-day “Effective Communication & Interpersonal Skills” workshop for 28 participants was held on 13 and 14 March 2012 by IOI Group’s Training Specialist Mr Fabian Sidney Thomas who focused on these areas: • Importance of verbal and non-verbal communication skills • Importance of interpersonal skills • Applying effective listening skills via NLP • Learning to ask questions in order to obtain feedback • Effectively applying the nine behavioural skills • Flexing the communication style between authoritative and facilitative • Using the Johari Window to enhance group communication Role-playing to enhance learning. Mr Fabian’s role-playing activities based on workplace scenarios helped to enhance the effectiveness of the participants’ communication skills. Relevant workplace examples gave them a better understanding of fundamental issues in the workplace. Guidance on how to handle difficult people led them to learn useful ways to “This workshop helped maintain relationships. to enhance my listening Above all, the participants understood skills, be more openthe importance of communication skills minded and taught and learnt how to apply these skills me the importance efficiently in the workplace: of controlling my tone • Build up confidence to communicate of voice.” effectively • Listening skills are essential for communication • Ask questions & obtain feedback • Build up communication skills to handle & resolve conflicts • Listen intelligently • Be assertive in communication • Barriers & solutions to effective communication • Good structure to perform good communication • Always listen first, then think & plan before delivering a message • Be on the same wavelength as the person you are communicating with “It taught me how to manage the communication barriers efficiently and communicate effectively.” Building structure activity to test observation skills, understanding of instructions and effective feedback. Blind Hexagon activity on effective group listening. An interactive number game to enhance communication and comprehension of instructions. HUMAN RESOURCE DEVELOPMENT BERITAIOI Concentrating on the group writing activity. A s s e n i s u B e v i t c e f f E s l l i k S g n i t i r W lmost everybody uses writing to communicate on the job and writing effectively is something employees need to be able to do. Clear, succinct and useful documents are essential to effective communication in any organisation and creating them is a vital skill. However are the documents really sending the right message across and are they getting the results we want? The Training and Organisational Development Department organised an “Effective Business Writing Skills” workshop (28 and 29 February 2012, and 20 and 21 March 2012) for two groups consisting of 20 participants respectively. The practical workshop delved into how to send precise and concise written messages that are of a high level of professionalism to a receiver. It also highlighted the need for a polished structured business writing format, the importance of using contemporary, appropriate and grammatically correct language in each message, the current practices and professional writing standards. Participants were selected based on training needs requested by the Heads of Departments ranging from the Customer Relations Unit, Corporate Admin, IOI Mall Accounts and Property Accounts to Plantation Admin, Plantation Human Resources, Sales Administration and Building Maintenance. Trainer Ms Irene Wong has a proven track record in the training and education industry. She has more than 14 years of facilitating, training and lecturing experience. She holds a Master of Science (Guidance & Counseling) and a Bachelor of Education Ratena commenting on one of the assignments. in Teaching English as a Second Language. The participants enjoyed her simple yet effective session which consisted of many writing exercises and examples used at the workplace. Participants enjoying the fun-filled workshop. Take a deep breath and recap what you have learned. 13 14 PROPERTY BERITAIOI IOI City Mall Seals Agreements with Tenants IOI Properties Bhd’s new shopping mall, IOI City Mall, sealed agreements with one anchor tenant and one key tenant in March 2012. The city mall is the main component of the 36-acre IOI City Development located within IOI Resort City, Putrajaya. Being the largest shopping mall in the south of the Klang Valley, IOI City Mall will be more than just another place to shop. It will be a fun and affordable experience for family and young adults. The key differentiation of the mall is its one-of-its-kind entertainment park that has yet to be seen in any mall in the Klang Valley. Featuring the Garden Mall concept with lots of alfresco dining, the four storey-IOI City Mall will have a net lettable area of 1.35 million square feet, about 350 shops and 7,200 car parks. The mall will be anchored by a department store, a hypermarket and a 13-screen cinema. Its main retail offering will be fashion, accessories, IT, children and home items complemented by 80 F&B outlets. On the entertainment and leisure front, the mall will have an Olympic-size skating rink, bowling centre, karaoke, edutainment centre, book store and exclusive entertainment facilities catering for toddlers, teenagers, college students and adults. Construction of the mall is on track to be completed by 2014. IOI Properties plans to lease the mall and the office blocks to increase its recurring income. The IOI City Development which boasts a total gross development value of RM2 billion, with the mall taking up RM1 billion, is set to transform the IOI Resort City into a commercial and entertainment hub in the vicinity. Besides the mall, there will also be two office towers and a business class hotel.£ PROPERTY BERITAIOI IOI Properties Wins Bid for Clementi Condo Site in Singapore IOI Properties Bhd’s wholly owned subsidiary, MultiWealth (Singapore) Pte Ltd, won the bid for a 99year leasehold parcel of land at Jalan Lempeng near Clementi town centre for RM995.5 million (S$408 million) on 17 January 2012. Earmarked for a condominium development, the land measures about 2.4 hectares with a permissible gross floor area of 736,000 square feet, which translates into a plot ratio of 2.8. Strategically located within the mature housing estate of Clementi, it is in close proximity with the National University Hospital and Clementi MRT station. This is expected to draw pent-up demand with its good potential to tap into a large catchment of upgraders from the existing residents living in the area. “There are many Singaporeans living in the HDB flats who want to upgrade to living in private condominiums,” remarked Senior General Manager of IOI Properties Bhd, JB Mr Simon Heng after signing an agreement service with Telekom Malaysia Bhd to provide UniFi high-speed broadband network connectivity to house buyers in Johor Bahru. Despite the additional 10% stamp duty ruling imposed on foreigners buying property in Singapore, this Clementi project is expected to bode well since it is wholly residential and targeted at the local market.£ Employee of the Year 2011 Award A ssistant Housekeeping Supervisor (IOI Palm Villa Golf & Country Resort) Mr Alisam Bin Ismail (2nd from left) was the proud recipient of the Employee of the Year 2011 Award (IOI Properties – Johor Division) and spurred others with his determination and hard work. Senior General Manager of IOI Properties Bhd, JB Mr Simon Heng (2nd from right) is proud of Mr Alisam’s loyal tenure since June 2006 and together with Club Manager of IOI Palm Villa & Country Resort Mr Ivan Teo (right) and HR & Admin Manager Ms Ang, they applauded his success with an iPad2!£ Microsoft Excel Learning Camp I t is always the company objective to constantly upgrade the employees’ skills and knowledge. With the mission to excel employees’ knowledge and skills in the effective practice of Microsoft Excel 2007, IOI Properties Bhd, JB tied up with Foon Yew High School Kulaijaya to conduct Microsoft Excel 2007 classes to 15 employees. The employees were the first batch to be selected from various departments to attend the course at the Computer Lab of Foon Yew High School on 13 and 14 March 2012. The participants were taught how to manipulate and use shortcuts in Microsoft Excel for calculation, create spreadsheets, Pivot Tables, Charts and Macros. During the 2-day learning camp, the participants gained a better understanding in the practical usage of Microsoft Excel which will definitely help them in their jobs. Computer classes for the next batch will be held during the school holidays in June 2012.£ 15 16 PROPERTY BERITAIOI JB Residents to Enjoy Enhanced & Integrated Digital Lifestyle IOI Properties Bhd, JB sealed a Service Agreement with Telekom Malaysia Bhd on 18 January 2012 for the deployment and provision of TM’s high speed broadband (HSBB) network infrastructure and services to the residential development of Bandar Putra and Kempas Utama in Johor Bahru. With the collaboration, both residential developments – Bandar Putra (located in Kulaijaya) and Taman Kempas Utama (located in the Kempas-Tebrau growth corridor) – will be the sixth residential township in Southern Johor to offer UniFi or high speed broadband. The signing ceremony was witnessed by Member of Johor State Assembly for the Bukit Permai Constituency Yang Berhormat Haji Kamaruzaman Bin Ali. TM Johor State Vice President Encik Mohd Roslan Mohd Rashidi signed the Service Agreement on behalf of TM while IOI Properties Bhd, JB was represented by Senior General Manager Mr Simon Heng. The agreement was also witnessed by Assistant General Manager of TM SME Johor Encik Mohd Nizam Mohd Yunan and Assistant General Manager of IOI Properties Bhd JB Mr Lou Fu Leong. Under the agreement, all house buyers of IOI Properties’ Bandar Putra at Parcel 3A & 4A and Taman Kempas Utama at Parcel 3A will be equipped with FREE TM’s HSBB UniFi 5Mbps broadband service for a maximum of two years. Residents and tenants will get immediate connectivity upon moving into their homes. According to Encik Mohd Roslan Mohd Rashidi, the agreement creates good synergy between a dynamic property developer and TM, for the benefit of homeowners and residents. He said, “The partnership between TM and IOI Properties is indeed meaningful as it symbolises our commitment to have the benefits of a digital lifestyle made available to more people, particularly in Johor. Our efforts are in line with the aspiration of the government to further increase high speed broadband penetration amongst Malaysians.” “This partnership marks another milestone for IOI Properties in providing a value-added service to consumers as well as sustaining a high market value for properties in Bandar Putra and Kempas Utama. We will be able to transform the properties with the latest highspeed broadband network connectivity which will benefit the residents,” said Mr Heng. “We are proud to have created thriving integrated townships that meet the needs of our residents and enrich the quality of their lives. I believe that “the heart of any township is its people”. Today, attention to detail has raised the bar of perfection in property development. Every idea is carefully considered to foster sustainable living and connectivity between technology, community and nature,” added Mr Heng. UniFi has been made available in 26 areas nationwide in key economic and industrial zones including Klang Valley, Cyberjaya, Putrajaya, Kulim Hi-Tech Park A sealed agreement towards a digital lifestyle. and Bayan Baru Industrial Area with over 1.14 million premises passed. Right here in Johor, we have more than 25,000 premises passed in Skudai, Tampoi, Gelang Patah, Johor Bahru, Senai, Permas Jaya, Pelangi, Pandan and Pasir Gudang. With its clear positive impact on economic activities and lifestyle of Malaysians, we will continue to expand UniFi coverage to other key areas in Johor and all across the country,” added Encik Mohd Roslan.£ “This partnership marks another milestone for IOI Properties in providing a valueadded service to consumers.” A commitment for value-added services by IOI Properties Bhd, JB and Telekom Malaysia Bhd. PROPERTY BERITAIOI ONE GREAT ” IOI TEAM “ Programme Cultivating mutual understanding by untying the knot in unison. United we move. Balloon game to test one’s focus. Working as a team to build an innovative bridge. Winner of the Innovative Bridge. 30 personnels from IOI Properties Bhd, JB were selected for the “ONE GREAT IOI TEAM” programme at the IOI Palm Villa Golf and Country Resort on 28 and 29 February 2012. The 2-day programme was specially designed to assist an actual working team to systematically strive towards excellence in line with the core values of the company. Mr Daniel Lim, who was the facilitator, has 20 years of teaching and coaching experience. He used a 30% expert input and 70% audience participation formula to encourage participation and learning. The participants took a Personality Assessment Test and went through a series of experiential learning challenges that gave them a more accurate assessment of their own personalities. The challenges were also aimed at cultivating good team spirit through effective communication and understanding towards one another. The games incorporated in the programme were aimed at fostering the sense of belonging and inter-dependence among the participants which is crucial for overall team building. At the end of the programme, the participants got to know each other better, learnt to gain trust and were definitely up for greater challenges to realise their full potential in becoming a great IOI team!£ Let’s stick together! 17 18 OLEOCHEMICALS BERITAIOI Customer Visits to Pan-Century Turkish conglomerate Evyap Sabun, a market leader in Turkey for household toiletries and soap noodles (with utilised capacity of 220,000mt) and which enjoys a growing market presence in Egypt, sent its delegates to visit Pan-Century twice in a span of five months – back in October 2011 and again on 28 February 2012. Led by Evyap Sabun Chairman Mr Fethi Evyap and his team, the visits were a follow up to a visit by their Chief Operating Officer Mr Mehmed Evyap and his team in September 2010. The tour also included Pan-Century’s newlyoperational bulking installation which impressed the visitors greatly. Evyap Sabun GFL Ltd GFL Ltd’s Chief Operating Officer Mr Rossi (2nd from left) and Chairman Mr Bonadonna (right). Pan-Century once again welcomed Chief Operating Officer Mr Luigi Rossi and Chairman Mr Guido Bonadonna from GFL Ltd (Italy) who visited PanCentury in March 2010. Established in Milan since 1997, GFL prides itself in developing and distributing various high quality bar soaps, bed linens, spa products and bar amenities for the hospitality industry. As one of PanCentury’s valued customers, Pan-Century’s soap noodles are supplied to GFL through IOI Oleochemical’s European agent, Tredis S.A. On 1 February 2012, Pan-Century welcomed Mr Hector Gonzalez and Mr Jorge Lopez of HADA Co., one of the biggest toilet and veterinary soap manufacturers in Columbia. Established since 1956, HADA Co. develops customised soap bars for the local market and exports to Dominican Republic, Mexico, Peru and Puerto Rico. HADA is also an OEM (original equipment manufacturer) supplier for Avon, J&J, Colgate & Palmolive, P&G, Quala and Bayer. HADA Co. Evyap Sabun’s Chairman (2nd from left) and team in a discussion with the Pan-Century team. The HADA Co. team (2nd and 3rd from right) with the Pan-Century team. OLEOCHEMICALS BERITAIOI Pan-Century opened its doors to several global customers for them to have a better understanding of the overall operations at Pan-Century, gain a firsthand experience in Pan-Century’s quality assurance and forge a closer relationship. Upon their arrival, they are shown the IOI Group corporate video followed by a detailed presentation on IOI Oleochemicals Sdn Bhd. A plant tour will be carried out covering the fatty acid plant, soap noodle plant and warehousing/ packing facilities plus the production plants for soap noodles. Bradford Soap Works Bradford Soap Works prides itself as one of the world’s largest specialty bar soap manufacturers, having been an established soap bar manufacturer for the past 123 years. On 2 February 2012, Vice President of Bradford Soap Works Inc (US) Mr Chris Buckley dropped by for a discussion on the current market climate and technical aspects of Bradford Soap Works Inc’s soap noodle requirements. This was followed by a tour to PanCentury’s soap noodle plant. On 24 February 2012, Procter & Gamble (P&G) sent six executives from their R&D and Commercial teams to visit Pan-Century. A leading global manufacturer of home and personal care products, P&G operates in Asia with its regional headquarters in Singapore and has over 1,300 employees from 20 nationalities with diverse backgrounds. The R&D team consisted of Associate Director Mr Charlie Salvador, Leader (Beijing) Ms Jenny Zhong, Senior Engineer Mr Anurag Makrandi while the Commercial Team included Purchasing Group Manager Mr Kishan Agrawal, Senior Purchasing Manager Mr Osamu Urakawa and Purchasing Manager Ms ZhiQi Lin. The visit covered technical matters on P&G’s customised soap noodles, current market trends, targets on cost benefits and the working relationship between Pan-Century and P&G as well as RSPO updates. Thereafter, they were taken on a tour that included the soap noodle plants, Distributed Control Systems (DCS) and warehouse facilities. Associate Director Mr Charlie Salvador (3rd from right) with his team mates along with the Pan-Century team. Kohinoor Chemical Company Procter & Gamble (from left): Kohinoor Chairman and Manager with Pan-Century’s Head of Operations Mr Gurdev Singh. Kohinoor Chemical Company, a loyal customer of Pan-Century since 1996, is a renowned manufacturer of soap bars in Bangladesh. Chairman Mr Niaz Ahmed and Manager Mr Ahmed paid a visit to Pan-Century on 29 February 2012 for a business discussion covering the economic pressures in Bangladesh, the option of cheaper soap noodles in Indonesia and more.£ 19 20 OLEOCHEMICALS BERITAIOI O Training module. Warm-up exercise. n 21 and 22 February 2012, IOI Oleochemical, Prai organised a Functional Leaders’ Training for 23 participants. The participants were split into teams and had various indoor and outdoor teambuilding sessions with the following objectives: Attentive attendance. Functional Leaders’ Training Stretch those limbs. • Develop effective leadership skills • Create and develop positive working attitude • Improve communication skills • Develop cohesive teamwork in achieving set goals/objectives Using various activities, they were also taught the importance of teamwork, positive work ethics and behaviour plus attributes which have a direct impact on the development of the organisation. The goal of each session extended beyond winning the game to recognising the importance of working together towards the company’s objectives, goals, mission and the core values of IOI Group which were incorporated in the training. The closing session was attended by the General Manager of Production & Engineering Mr Lai CW and Senior Learning the skills of effective leadership. Human Resources Manager Ms Irin Decruz. The participants were urged to put into practice what they had acquired in the training into their daily work environment.£ Reward Ceremony for KRA/KPI Functional Leaders & CI Projects 15 February 2012 was a day of happy occasion for functional leaders and Continuous Improvement (CI) project teams as their hard work and effort were acknowledged in a reward ceremony. Executive Director Mr Tan Kean Hua congratulated the leaders and presented the 1st Prize to five deserving functional teams followed by 32 teams which were rewarded with the 2nd Prize and finally, a 3rd Prize winning team. Meanwhile, the submission of CI projects for the Quality Council’s review improved from 33 (in year 2009/2010) to 35 teams (in year 2010/2011). Whilst the Council decided there was no 1st Prize winner, it awarded the 2nd Prize to the ACM1 Maintenance team for submitting an excellent “Derichem Plant 26 – Improve Vacuum” project. Mr Tan Kean Hua encouraged them by remarking, “These projects are vital for productivity and efficiency improvement for our company to survive and grow.” Congratulations to these 1st Prize functional team winners: » Shazali Shaharuddin (ACM1 WWTP) » Muthusamy Kandasamy (ACM2 P50 & WWTP) » Santhana Shoban Suppiah A (ACM2 Gen. Operations) » Zaraili Zakaria (ACM2 Gen. Operations) » Mohd Irman Kandiah Abdullah (ACM1 Housekeeping) Beaming with joy for winning the Functional Leader’s 1st Prize. Winners posing with Mr Tan Kean Hua. CI 2nd Prize: Definitely a project that is worth the prize. OLEOCHEMICALS BERITAIOI 21 Launching of Training Faculty T he Training Faculty of IOI Oleochemical, Prai was launched on 21 March 2012 by Executive Director Mr Tan Kean Huan and attended by the Divisional and Departmental Heads. The main purpose of the set-up is to provide customised, structured and systematic training programmes that are relevant to employees in respect of their jobs. The Training Committee comprising six senior management members decided on these training areas to improve the employees’ abilities, skills and knowledge (ASK): Ribbon cutting by Mr Tan Kean Hua. 4. Faculty of Information & Communication Technology – ‘Dean’ Khoo Tiang Cheng (Finance & ISG) 1. Faculty of Human Relations – ‘Dean’ Irin Decruz (Group Human Resources) 2. Faculty of Industrial Safety, Health & Environment – ‘Dean’ Rosli Omar (Safety, Health & Environment) 3. Faculty of Continual Improvement – ‘Dean’ Lim Chee Wee (Quality Assurance) Listening intently to the presentation. 5. Faculty of Engineering & Technical Knowledge – ‘Dean’ Teoh Bak Moi (Engineering) Each faculty will be headed by a Senior Manager/Manager (also known as Dean) who will be responsible to identify and propose training programmes that are in line with the faculty’s objectives, identify and appoint trainers as well as develop the training materials together with the trainers. Currently, 126 courses have been identified by all the faculties for their employees. All information and registration are available and can be done online. All the activities will be co-ordinated by the Training Department and the expected implementation in April 2012 will eventually replace the current practice of identifying and conducting trainings.£ Competing for the Best in the 5S Competition Mr Tan stressed the importance of enhancing employees’ ASK to compete in the current challenging business environment. T o inculcate the 5S culture (Sort, Set in Order, Shine, Standardise, Sustain) among the employees of IOI Oleochemical, Prai, a 5S competition was held in September 2011. The objective was to promote efficiency in the workplace and improve workplace safety by motivating the employees to perform their tasks according to the 5S principles and adopting these principles daily. The competition spurred everyone to be on their toes during a four-month period targeted to set things right according to the 5S principles. A team of six auditors from various departments was assigned to conduct ‘surprise’ Sustain audits during the period on two teams segregated into – Office Category (12 areas) and Operational Category (17 areas) to audit Standardise and assess their ‘before’ and ‘after’ efforts. The management acknowledged everyone’s concerted effort and duly awarded the winners.£ Shine Set In Order Congratulations to the winners! Sort OFFICE CATEGORY OPERATIONAL CATEGORY ACM 1 Maintenance/ Production/ Superintendent’s Office PBI 22 OLEOCHEMICALS BERITAIOI Protecting Earth through EH & CSR Initiatives IOI Olechemical, Prai once again joined the world in observing Earth Hour and showed support and corporate responsibility to prevent climate change. In addition to switching off the lights for an hour, various initiatives were undertaken in line with our long-term commitment to sustainable development and energy efficiency. These initiatives form part of our corporate social responsibility (CSR) commitment: Eco-productivity • Eliminated chemical treatment to physical separation such as ultra-filtration and crystallization technology • Employed efficient processes such as continuous reactive distillation and open-loop spray cooling plant, and upgraded older plants with newer processes that are efficient and generate less waste • Used cleaner energy sources such as natural gas and installed economiser at boilers to recover heat from flue gas for heating boiler feed water • Converted bio-sludge to fertilizer and recycling spent bleaching earth • Recycled treated wastewater for general cleaning purposes Energy Efficiency Improvements (from 2006 – 2010) • Reduced annual water use by nearly 400 million liters Recycle • Refrain: Programmed online database system to eliminate hardcopy printouts • Reduce: Initiated default setting for double-sided printing • Reuse: Recycled single-sided printouts from lab instruments • Recycle: Shredded and recycled used papers Go Green Campaign • Total ban of plastic bags for takeaway food in cafeteria • Reviewed office and warehousing light system to reduce use for non-critical areas and reviewed options for energy efficient lighting system • Standardised centralised air-conditioning units to 25˚C • Lights out during non-working hours (e.g. during lunch) Community Programmes • Our Community Services Committee was formed in June 1999 and comprises volunteers dedicated to give back to society through activities such as adoption of institutions, visits to old folks’ homes and ex-employees, donations to needy organisations and more • Reduced electricity use by 2 million kWh and natural gas use by more than 5 million Sm3 Future Initiatives Our future initiatives with regards to sustainable development include: Life Cycle Assessment (LCA) • A project with Malaysian Palm Oil Board through Malaysian Oleochemicals Manafacturer’s Group to establish the LCA of oleochemical products RSPO Supply Chain Certification System (SCCS) • As the pioneering oleochemical plant accredited with the RSPO SCCS, IOI OIeochemical, Prai is currently leading AOMG’s discussion with RSPO’s Technical Director to review the existing RSPO SCCS to better suit oleochemicals and derivatives RSPO Rules for Physical Transition of Oleochemicals & Derivatives • Appointed leader of ASEAN Oleochemicals Manufacturers Group (AOMG) of RSPO Technical Working Group in January 2012 to propose physical transition rules for oleochemicals and work with RSPO’s sub-committees (RSPO Home & Personal Care Technical Working Group and RSPO Trade & Traceability Standing Committee) towards the approval of the system by the RSPO Executive Board OLEOCHEMICALS BERITAIOI 23 Aminah the pencil sharpener. Community Service to Bring Cheer A humorous scene of excited children “bullying” an IOI employee’s kid. C Sleepyhead. Giving and Sharing hildren at Rumah Kanak-Kanak Taman Waiting eagerly. Bakti, Kepala Batas enjoyed a cheerful day on 17 March 2012 thanks to a Community Service event organised by IOI Oleochemical, Prai to connect the employees with society. 68 children including IOI employees’ children were split into three categories (5 – 6 years old, 7 – 8 years old and 9 – 10 years old) to participate in a colouring competition. The friendly game sparked humour as excited children attempted to “bully” IOI employees’ kids, and spurred determination as children pressed on despite the ringing of the bell. Apart from the great gifts, a tea break was served by the IOI employees to the children. The memorable event ended with a touching moment as the children gratefully kissed the IOI employees’ hands in a symbolic gesture of thanks and goodbye. Being served by IOI employees. Words of encouragement. Fishing for a Winning Catch 69 IOI Oleochemical, Prai employees took time out of their busy schedules to de-stress by gathering at Juru City Happy Fishing for a fishing competition on 18 March 2012. After tucking into the breakfast provided by the Sports Committee, avid anglers started hooking, baiting and tossing their fishing lines for the varieties of fishes in the pond such as jenahak, siakap and bawal. Prizes were given to five winners who caught the heaviest fish. The champion was Izrul Huzairi Ahmad from ACM 1 Transferring section, whose fish weighed 2.295 kg! Patience is definitely a virtue. Thumbs up to the champion! Yes! I’ve caught one! Gathering of fishing buffs. 24 EDIBLE OILS BERITAIOI IOI Loders Croklaan Europe Receives AEO Status T Group Chief Financial Officer of IOI Loders Croklaan Mr Vincent Geerts (right) and Manager Customs & Trade IOI Loders Croklaan Mr Michael Bruins (2nd from right) receiving the official AEO certificate from the custom officials. The AEO status is a quality mark for companies which will enjoy simplification of custom procedures plus extensive safety procedures. he terrorist attacks on New York, Madrid and London have had a great impact on the world. The battle against terrorism and protection of citizens are more and more important to governments and have become strategic themes for European leaders. In 2004, the European council moved for better protection of all transport systems and a more effective border control. This resulted in a new legislation which came into power on 1 January 2008. Within this legislation, companies are offered the possibility to apply for Authorised Economic Operator (AEO) status to securely organise and protect all supply chains from threats through customs simplification plus security and safety control. The AEO status is a quality mark for companies which will enjoy simplification of custom procedures plus extensive safety procedures in place that ensure control over operational procedures and transport standards. With less physical and administrative hassles, this offers advantages to both AEO and its customers. To receive the AEO status, IOI Loders Croklaan Europe has been scrutinously audited by auditors from both tax authorities and customs during the last months. During these audits, the internal organisation, systems and procedures have all been analysed. On 21 February 2012, the official AEO certificate was handed out by government officials to Group Chief Financial Officer of IOI Loders Croklaan Mr Vincent Geerts. ProSweets 2012 B etween 29 January and 1 February 2012, the ProSweets exhibition, which focuses on the techniques and ingredients for the confectionery industry, was held in Cologne, Germany. It was held simultaneously with the ISM which is the largest exhibition on chocolate and sugar confectionery and an important podium for many of our European customers. During the exhibition, IOI Loders Croklaan Europe showcased its products on a booth dedicated to the Creative Studio. Many of our existing customers, both European and global, came to our booth to discuss their technical questions with our application experts. We were also able to speak to potential new customers around the globe. During the meetings, the guests could sample the different chocolate creations from the Creative Studio. All the products were based on our own specialty fats and were enthusiastically tasted by guests and various visitors. The booth in full swing, with several customer meetings in progress. EDIBLE OILS BERITAIOI Strengthening the Move for Ride Way to Tree Planting C With sheer determination, the team reached the summit of Mont Ventoux. Mr Jeroen van Straalen arrives at the office. ycling and skating are the most typical activities in The Netherlands. Unfortunately, skating is only possible in very cold winters but cycling can be done all year long. A healthy activity, it does not emit any CO2 to the environment. It is also very friendly to the wallet, especially with the soaring prices of petrol in the last months. During Earth Month 2012, IOI Loders Croklaan Europe promoted cycling as a green mode of transport to the office. To further help the environment, IOI Loders Croklaan Europe made a contribution to a tree planting “Cycling Days” project in the Philippines which is dedicated to restoration of nature and replanting of trees. To encourage people living close to the office to cycle, one tree per cycling day was donated to the project and this went up to four trees for people who live more than 15 kilometres from the office. During the month of March, more than 50 people took the effort to cycle to the office resulting in a total of 271 trees being donated to the project. Next to this, the efforts also resulted in around 1,000 kilometres being covered via cycling. The most outstanding contribution to the initiative was made by Analytical Support & Development Coordinator Mr Jeroen van Straalen who lives 38 kilometres from the office yet he cycled to the office on three of the four days, covering 206 kilometres! We hope that this Earth Month initiative has inspired people to use the bicycle more often, making a continuous positive contribution to the environment! The team preparing themselves to climb the challenging Mont Ventoux. I n 2011, IOI Loders Croklaan Europe actively started supporting the fight against multiple sclerosis (MS) by sponsoring the Move for MS foundation. Move for MS is raising money for research against MS by taking part in all kinds of events where they literally “move” to collect funds. In 2011, this was done by running, skating and cycling. The most impressive effort was the gruelling climb of the legendary 1912m Mont Ventoux in the south of France, where seven members of the Move for MS team battled +30°C temperatures while running and cycling to reach the summit. Move for MS was founded by Mr Ruud Zoeteman, whose wife is battling the disease. The initiative was brought to the attention of IOI Loders Croklaan Europe by Allround Process Operator Mr Fred Gebhard, who works at the Rotterdam facility. IOI Loders Croklaan Europe warmly embraced the initiative, with management members Chief Operating Officer of IOI Loders Croklaan Europe Dr Loek Favre and Group Chief Financial Officer Mr Vincent Geerts actively raising money by running in some of the events. During 2011, the team collected a total of €2283.46 in sponsorship from IOI Loders Croklaan Europe. On 2 March, this was festively handed over to the Move for MS foundation by Dr Loek Favre. In 2012, IOI Loders Croklaan Europe will continue to support the initiative. The ardent Earth-friendly cyclists. Chief Operating Officer of IOI Loders Croklaan Europe Dr Loek Favre (right) handing out the cheque for the Move for MS 2011 sponsorship to the founder of the Move for MS Mr Ruud Zoeteman. 25 26 EDIBLE OILS BERITAIOI “Highly Commended” Gulfood Awards in IOI Loders Croklaan Asia’s Creamelt™ 500 and Creative Studio have been awarded the “Highly Commended” status by the International Judging Panel of Gulfood Awards 2012. IOI Loders Croklaan Asia’s entries have been judged to be one of the top three in the total participated categories for this year which accounted for over 120 entries from 30 countries in 20 different categories. The announcement was made in the Gulfood Awards which is Middle East’s most highly regarded food and beverage accolades. The winners were announced during a spectacular gala dinner held at the Dubai International Convention and Exhibition Centre on the opening day of Gulfood on 19 February 2012. IOI Loders Croklaan Asia submitted two entries for the 2012 Gulfood Awards, namely Creamelt™ 500 (ice-cream application fat) for the Best New Health Food or Beverage Ingredient category, and Creative Studio for the Best New Food Service Innovation award category. Traditionally, lauric fats like coconut oil is used in the preparation of ice-cream application. However coconut oil has a high content of saturated fat of around 92%. Hydrogenated fats can be used to replace coconut oil but they contain trans fats which is more dangerous than saturated fat. With the growing concern on reducing saturated fat and trans fat in processed foods, IOI Loders Croklaan Asia’s Application & Technical team developed the low-SAFA, low-trans ice-cream application fat Creamelt™ 500 which led us to this victory. Creative Studio, on the other hand, enables food producers to bring new products to the market at a higher speed thus giving them a competitive edge. The working team at Gulfoods 2012. A group discussion among staff, customers and agents at the exhibition. EDIBLE OILS BERITAIOI Annual International Sales Conference with The sales team and members of the Application & Technical department following closely on the presentation. F The workshops brought together world-class chocolatiers, application and technical specialists, marketeers and ingredient experts and inspired product developers to create end products that appeal to the modern consumers. In 2011, the IOI Loders Croklaan’s concept was successfully used by product developers from Saudi Arabia, Oman, Iran, India, Madagascar, Singapore, Malaysia, Vietnam, China and Taiwan. The “Highly Commended” status is a stepping stone to highlight IOI Loders Croklaan Asia’s achievements of having a significant industry profile and providing a competitive advantage. A group picture with one of IOI Loders Croklaan Asia’s longest serving agent that has served LC for three generations – Jaffran Traders! rom 14 to 16 March 2012, the annual International Sales Conference of IOI Loders Croklaan Asia was held in Pasir Gudang. About 30 people of seven different nationalities were present, which included sales staff from the overseas offices in China, Egypt, South Africa and Brazil. During the three-day event, the actual results, strategies and moving forward plans for the department were discussed. The team also received a refresher training in the Creative Studio on the different applications of oils and fats plus insights on the latest developments in the industry. The highlight of the event was the presence of one of the global key account customers who accepted the invitation to be the guest speaker – Regional Head of Nestle Commodity Purchase Centre in Singapore. He gave useful insights on the procurement strategies and challenges of global multinationals and also shared his views on the performance of IOI Loders Croklaan Asia followed by suggestions on how/where to improve. It turned out to be a very The Regional Head of Nestle Commodity interactive presentation with Purchase Centre giving his presentation. interesting discussions. The three-day event was a success that inspired and equipped the team again to achieve greater results in the challenging business environment. 27 28 EDIBLE OILS BERITAIOI to their seats as they lane and left the audience glued ’ Lee Yeow Group Executive Director Dato . ents cherished the special mom cer of IOI acknowledge the Chor and Chief Operating Offi A special moment was also taken to sranamam rocked the the effective for ble onsi Loders Croklaan Asia Mr UR Saha employees who were resp Hotel Johor Bahru at the lipid fire nt rece the of Grand Ballroom of Grand Paragon response and management and created waves . 2011 er with their Harley Davidson bike emb hydrogenation plant in Nov laan Asia and d included the 3M among the staff of IOI Loders Crok Other awards that were presente 2012 during in supply chain IOI Lipid Enzymtec on 17 March e llenc Project Awards for exce ent, excellence in their 2011 Gala Dinner. urem proc in management, excellence nim Dressed according to the theme “De critical to quality, ns, ratio ope OTIF, towards world class made the d award to ente & Leather” – the rocking duo plem ly-im process redesign (a new rds the keep saving to crowds go wild as they drove towa staff of s tion acknowledge the contribu long after g Service Lon stage for the opening gimmick. Not the and ity) and improving productiv once again ed and icat ded the memorable gambit, Dato’ Lee 82 to rded Awards, which were awa n he belted to the lty loya and s caught ever yone by surprise whe tion ribu cont deserving staff for their ing At All! out the song – When You Say Noth company. with videos, s by three groups The event went on a full speed This was followed by performance rds in recognition Ever yone was ps. grou r performances, competitions and awa othe of singers and three over the past years. from the event s ance orm perf of the employees’ contributions entertained by the various ory mem on tour a d case team that was invited Videos recapturing the past show management team and the dancing ol. from a local dancing scho prizes that were In addition to the 70 lucky draw to a King and ed treat was distributed, the audience ng three males casi show t Nigh Queen Competition of the thy outfits. Mr Zairi and three females decked in notewor Department and Miss Arif from the Quality Control garnered the highest ent artm Subashni from the Sales Dep The night closed es. judg and votes from the audience d by the committee with a theme song and dance organise IOI A surprise performance by Dato’ Lee. members. es who worked On the following day, the employe attend were not d coul but er hard for the Gala Dinn were also es Gam e. venu e sam treated to lunch at the es. selv them y organised for them to enjo Dato’ Lee making a grand entrance. IOI MALL BERITAIOI laser Tag in A live Battle field T he latest craze in town – laser tag which is a cooler, painless and high-technology version of paintball – made its debut in a cool new laser tag arena at IOI Mall Puchong called Laser Warzone. Laser tag is a team or individual activity that involves the crafty use of hand-held infrared-emitting targeting devices. Armed in battle vests and equipped with phasers, players are involved in a multi-interactive laser tag adventure of stealth, strategy and endurance as they strategise with their team to laser-shoot their targets and defeat their opponent on a live, actual battlefield arena. An exciting, adrenaline-packed game that fosters teamwork and strategic thinking among the players, laser tag is safe and painless yet fun and engrossing. It gives players the opportunity to play with or against friends, colleagues or bosses and settle the score on an even, friendly battlefield, come rain or shine! Perfect for teambuilding, birthday parties, social and corporate functions, laser tag can be played by people of all ages. Laser Warzone’s 5,000 square feet arena is enhanced with stimulating sound effects and lighting system to provide an ambient and interactive environment for the ultimate lasertag challenge in any type of mission suited for any player, event or organisation. Laser Warzone is created by iLaser which was established on 11 April 2011 by a group of entertainment and gaming experts who wanted more people to enjoy and engage in sports activities. iLaser’s mission is to create a society of active, engaged and healthy individuals who enjoy an indoor sports activity that encourages teamwork, sportsmanship and a balanced personal life. Located on the 3rd Level at Oasis Atrium, IOI Mall Puchong, Laser Warzone is open from 10:30am to 10:30pm daily including public holidays. For more information, check out www.laserwarzone. com or call 03-8070 1335. 29 30 IOI MALL BERITAIOI Johor Men Flex their Muscles I Former Mr Malaysia, Mr Asia and Mr Universe – Othman Yahya. t was a test of strength as each bodybuilder subjected himself to a gruelling regime of weights and dieting from young to flex his way to the Junior & New Talent Body Builder Competition 2012 at IOI Mall Bandar Putra Kulai on 26 February 2012. Jointly organised by IOI Mall, Kulai, Johor Bodybuilding and Weightlifting Association and HBT Healthy Path Sdn Bhd, the event also saw the involvement of 16 gyms. Bodybuilding members of the San Suria Gym swept the top three spots in the Junior category which was open to those below 21 years old. Kevin Murthy, 20, who spent almost four years sculpting his body, was crowned champion whilst his gym buddies, Hamidi Hamid, 19, and Looi Qi Feng, 21, grabbed the second and third spots respectively. Participants flexing and displaying their muscles. Meanwhile, the New Talent category which was open to new faces of any age, saw 26 participants from 15 gyms, with the youngest being 17 years old and the oldest, 42 years old. The New Talent crown went to Ahmad Rizal from Burly Gym. The champion of each category won RM700 cash, a trophy and a medal while each runner-up received RM500 cash, a trophy and a medal. The third spot winners received RM300 cash, a trophy and a medal each. Former Mr Malaysia, Mr Asia and Mr Universe Othman Yahya, who was invited as the guest bodybuilder, wowed the audience with his excellent physique and sleek moves. As an active bodybuilder, he supported the event’s objective to create a pool of new talent of bodybuilders to represent our country in future sports events as well as encourage the involvement of more teenagers in the healthy sport. The winners of the Junior category. The winners of the New Talent category. The event attracted a big crowd. HOTEL BERITAIOI Marriott Celebrates In-House 31 F1 Teams ‘Comedy Crunch’ with a P utrajaya Marriott Hotel & Spa’s lobby lounge was transformed into a fiesta feel with splashes of black and white everywhere as the hotel went out of its way to bring forth the party of the year for the Formula 1 teams that were staying at the hotel. On 21 March 2012, the hotel hosted a Formula 1 Cocktail Party. Since it was an annual event and highly anticipated, ‘uniqueness’ was a pre-requisite. The party was organised to say welcome and bid good luck to the teams. It was also a way to show appreciation to the teams as the hotel has housed F1 teams annually, for many years. In addition, it was a great way to get to know the teams in a more casual environment. Themed ‘Comedy Crunch’, the hotel provided a party that consisted of special entertainment such as cabaret and energetic dance performances, a four-piece live band and the presence of the infamous Ms Joanne Kam Poh Poh who got everyone rolling in non-stop laughter with her stand-up comedy jokes! The music got the teams toe tapping and swaying all night long. The guests were feted to a good combination of Asian and Western delights while fine wines, cocktails and beers were aplenty. The party lasted till the wee Stand-up comedy jokes hours of the morning. by Joanne Kam Poh Poh. Entertaining cabaret dance performance. Associates’ Fun & Games at Palm Garden Hotel A ll work and no play is not the motto for Palm Garden Hotel as a dedicated SWAT team (Social, Welfare and Activities Team) is set up to arrange monthly activities for its associates. The associates are split into five groups – Food & Beverage team, Kitchen team, Housekeeping & Front Office team, Sales & Finance team plus the Executive Office (consisting of Human Resources, Maintenance, Security and Recreation Departments). In January 2012, the SWAT team arranged for a game of futsal at the Recreation Centre. The game was such a thrill that even the departmental heads joined in the fun in their work clothes. The Kitchen team emerged winner of the two-day event. In February 2012, ping pong was in line and the groups sent a couple each for a mixed doubles game. It was a speedy event whereby the Food and Beverage team won the game. The Recreation Centre provides various activities for young and old and it’s a great place to get away for fun and relaxation. Games such as volleyball, paintball and sepak takraw are available at the Recreation Centre as well as board games, pool table, carom and mountain bikes for rent. 32 HOTEL BERITAIOI Earth M nth at Fast and easy ways to make enzyme were introduced to associates. Palm Garden Hotel I n support of Earth Month, Palm Garden Hotel embarked on a series of activities to educate and encourage our associates towards a better and sustainable lifestyle. A gotong-royong session was held at the Banquet kitchen and the area designated for recyclable items. The areas were cleaned and items were either sent for recycling or maintained for use in the hotel. On 19 March 2012, the Food and Beverage team introduced a range of healthy drinks at RM12 per glass at the Courtyard to encourage guests to drink fresh juices as opposed to processed juices. These concoctions of fresh fruit juices were blended without ice resulting in frothy beverages such as Mangolicious (mangoes and strawberries), Prune de Banana (prunes and bananas) or Melonconcino (yellow watermelons with white coffee). For those who like tea, the ginger infused tea with honey was certainly soothing and refreshing. Later in the month, an enzyme making class was held to teach associates the processes of making fruit enzymes and the benefits of doing so. Associates were amazed at how these simple processes could help the environment in the long term. On 31 March 2012, Palm Garden Hotel switched off non-essential lights around the hotel along with the rest of IOI Group and the world from 8:30pm till 9:30pm. Hotel guests enjoyed their barbecue dinner amidst dancing candlelight at Palms Café. However, Earth Month will not be the end of the activities as Palm Garden Hotel continues the practices of energy saving and waste reductions for a greener way of living. Let’s go green! Lights off for Earth Hour. Gotong-royong to clean up the hotel vicinity. The F&B team introduced a range of healthy drinks. FOUNDATION BERITAIOI Yayasan TSLSC Continues to Sponsor SAP Students 41 primary and 26 secondary students attended the SAP presentation ceremony to receive a school bag and RM800 each. Executive Director of Yayasan TSLSC Dr Chua congratulating a young girl as he presents a school bag to her. Trustee of Yayasan TSLSC Mr Quah presenting a school bag to a delighted secondary schoolgirl. New school bags were presented to these students from SJK (T) Castlefield and SJK (T) Kinrara. 458 students from 166 primary and secondary schools all over Peninsular Malaysia and Sabah received RM416,868 worth of sponsorship under Yayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC)’s Student Adoption Programme (SAP) this year. A presentation ceremony was held on 17 January 2012 at Palm Garden Hotel whereby 67 students from Klang Valley gathered to receive RM800 cash donation and a school bag each from the Executive Director of Yayasan TSLSC Dr Chua Yee Yen and Trustee of Yayasan TSLSC Mr Quah Poh Keat. Also present were the principals and headmasters of the students’ respective schools plus the senior management of IOI Group. Dr Chua remarked that Yayasan TSLSC, which is a charitable foundation fully funded by IOI Group, has a corporate social responsibility to help underprivileged students and hoped that with the incentive given, students will strive to excel in their studies. Mr Quah further added, “The Student Adoption Programme not only helps to reduce the burden of the parents, it also provides an opportunity for the children to continue their studies without worries.” Since the introduction of the SAP in 2008, Yayasan TSLSC has given children from lower income families equal access to a good basic education while helping to ease their families’ financial burdens. Under the programme, each adopted student will receive RM800 cash and one school bag each year until he or she completes their primary and secondary education. Students were selected based on their academic performance and Smiling children from SJK (C) Sin Ming and priorities were given to those from SJK (C) Han Ming with their new school bags. difficult family backgrounds. During the ceremony, Yayasan TSLSC also presented 24 Student Adoption Programme Certificates to the participating schools as an acknowledgement to entrust the schools to manage the contributions and to monitor the students’ educational progress. After the presentation ceremony, the invited principals, headmasters, students and guests were treated to a sumptuous meal at the hotel. Under the same programme, Yayasan TSLSC also sponsors school bags and stationeries to over 1,800 children from 22 HUMANA kindergartens in Sabah. In fact, IOI Group is the largest contributor to HUMANA kindergartens that provides basic education to the children of the foreign workers in Sabah who are unable to enrol into the national schools in Malaysia. 33 34 FOUNDATION BERITAIOI Delighted SAP Students Motivated to Excel in Studies O ver at IOI Group’s plantation estates, the Student Adoption Programme (SAP) continues to be practised as a sign of Yayasan TSLSC’s objective to take care of the welfare of IOI Group’s employees. The SAP presentation ceremony was held at various estates by the respective estate managers. Selected children of IOI’s employees were given cheques and school bags by the estate managers who congratulated the students and motivated them to excel in their studies. On 13 February 2012, selected children of IOI employees from the Sagil and Bukit Serampang Estates were presented with cheques and school bags in the presence of their parents. A delighted SAP student with his mother at Bukit Serampang Estate. SAP recipients with their parents posing with the estate managers. HUMANA students posing with their stationeries and school bags. O ver at Terusan Baru Estate, Estate Manager Tuan Haji Mohammad bin Singah presented stationeries and school bags to selected HUMANA students. Cheques and school bags were also given to 55 students of IOI employees who gathered for a simple presentation ceremony on 16 February 2012. Terusan Baru Estate Manager presenting a school bag to one of the HUMANA students of the estate. Yayasan TSLSC Launches New Publication A ddressing the plight of the underprivileged is the foundation of Yayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC) which is dedicated to various contributions and activities benefiting society. Recently, the Corporate Communications Department produced a booklet featuring these contributions and signature activities to let the public learn more about Yayasan TSLSC. Entitled “Lovelines”, the booklet was officially launched in February 2012. The 34-page booklet voices the concern for the less fortunate in the community which resulted in the establishment of the Yayasan TSLSC in 1994 by Tan Sri Dato’ Lee Shin Ching, the founder of IOI Group. A foundation that is fully funded by IOI Group, Yayasan TSLSC seeks to reach out and improve the quality of life of underprivileged youth and children regardless of race or creed. During the initial years, Yayasan TSLSC was mainly involved in philanthropic activities. Over the years, Yayasan TSLSC has contributed substantially to the funding of the local educational development and has undertaken many of IOI Group’s corporate responsibility initiatives such as the Scholarship Awards Scheme, Young Achievers’ Awards, Student Adoption Programme, School Adoption Programme, Lawas Project and Partnership with HUMANA, just to name a few. This colourful and pictorial booklet comprises four segments: Building the Foundation, Empowering Future Leaders, Loving the Communities and Towards Health and Happiness. Readers would be able to have a glimpse of the various signature activities organised by Yayasan TSLSC especially in the areas of human capital development and community enrichment. To view the publication, log on to IOI Group’s corporate website or obtain a hard copy from the Corporate Communications Department.
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