On reflection 2013
Transcription
On reflection 2013
On reflection Collaborating, improving and growing Samir Contents 8 Cover shows: From left to right: Glynn Russ, Electrical Engineer; Vicki Lewis, Senior Engineer; and Colin Shapter, Chemistry Engineer, walking on the perimeter road of EDF’s Hinkley Point B nuclear power station near Bridgwater, Somerset, UK. AMEC provides reactor support services and played an important role in extending the life of the station. Photo provided by Gregoire Bernardi/Nuclear Industry Association Improving ourselves, our processes and bringing improvements to our clients Page 22-23 Never compromising on safety, globally Page 24-27 Achieving efficiencies through smoother processes Page 28-31 Strengthening business using the AMEC Way Page 32-39 Back cover shows: From left to right: Adam Finch, Commercial Coordinator; Heejin Noh, Process Engineer; and Nady Ferreras, Business Development Proposals Manager, working in our Oil & Gas Canada office, Calgary, AB, Canada 40 Sustainably delivering excellence Page 40-44 Oil & Gas Page 45-49 Environment & Infrastructure Page 50-53 Mining Page 54-57 Clean Energy Page 58-61 62 AMEC; the next 30 years Page 62-63 Achieving Engaging our people for success Page 17 18 Developing our biggest assets, our people Page 18-21 This photo: From left to right: Minzhe Lan, Instrument Engineer; Yingping Shen, Project Administrator; and David Mullahey, Lead Electrical Designer, Shanghai, China Growing Improving collaboration through High Value Delivery Centres Page 15-16 Improving Collaborating 2 \\ Collaborating and supporting our clients Page 8-14 4 On what matters for AMEC, its future and his 10 top achievements in 2013 Page 4-7 Alone we can do so little, together we can do so much.” Helen Keller // 3 Top 10 achievements It’s been very difficult to choose, so apologies to those I have excluded Collaborating for success Samir Brikho, Chief Executive The start of the year provides a natural time for reflection; a time to celebrate all that we have achieved and consider where we go next. It is already more than a year since we changed our organisational structure to focus on three geographic business units. I spoke then about thinking beyond 2015, preparing for long-term success by collaborating, improving and growing – and so achieving our goals. Throughout this publication you will hear our employees sharing what we have achieved so far and my highlights are shown opposite. Here I want to focus on what matters for AMEC’s future and what we each need to do to achieve long-term success together. We have a strong and improving position in our chosen sectors, but our markets do not stand still - and nor can we. Just consider how different AMEC was in 1982 (see our 30th birthday celebrations on page 7). Back then we were using slide rules rather than PCs and smart phones were unimaginable. How the world has changed! 4 \\ To protect and build our business for the next 30 years, we need to: Be resilient and agile, alert to what is happening outside the company as well as within It’s been very difficult to choose, so apologies to those I haveour excluded. Collaborating to support customers. We are seeing a better ‘One AMEC’ approach to selling our services and to delivering projects for our customers – and we need to do even more of this. Strong safety performance and in DJSI1 for the 10th year in succession. 2013 saw the best performance in five years in TRCFR2 and AIF3. We can be proud of our disciplined approach to health, safety, security and the environment, but we can never afford complacency. Our Middle East order book has never been higher. The Middle East is a key focus area for us and there have been a number of high profile project wins and renewals recently. We need to build our position and reputation there, to support long-term growth. In 2013 we sponsored the TAKREEM Arab Achievement Awards for the first time. Improving our position in the mining market. Australia is a tough market at present, so the award of work on Roy Hill is particularly pleasing. Celebrating 30 years as a listed company. While remaining focused on the next 30 years. Supporting those who need us. Nashville and Portland (US) people from Environment & Infrastructure (E&I) offices worked together to design transitional shelters for IFRC4. In addition, we raised £25,000 for emergency relief efforts in Syria and The Philippines. Winning best employer awards in Canada and being one of the UK’s ‘most in demand employers’ on LinkedIn. It’s great to be recognised in this way in the year that we launched our employer brand ‘Why AMEC’. emember that our culture and our brand R are intimately linked; it is the clever people we employ who deliver excellence for our customers. We need to be developing our people and ourselves, ensuring we all have the skills and experience we need to satisfy our clients’ requirements and grow our careers The strength of our conventional oil & gas business, particularly in the UK North Sea. Do you agree? What have I missed? Join the discussion on AMECnet + Yammer and include the topic #Onreflection! Keep collaborating, working together across offices, sectors and time zones and identifying new opportunities to grow We have been winning and executing contracts for existing and new customers, successfully recruiting where required despite resource constraints. Execution excellence on US solar projects. 1. 2. 3. 4. Do things the AMEC way, improving overall by sharing best practice and ensuring our customers know what they are buying wherever they are working with us. Avoid reinventing everything every time Stay focused on our customers and how their requirements are changing. As one business guru said, being relevant to your customers only when you’re trying to sell something means choosing to be irrelevant to them for the rest of the time. Wise words to remember for a company that is looking to keep growing. Giving us confidence to expand our activities and win the 250MW project for Sempra US Gas & Power. In 2014 we expect to achieve our Vision 2015 target of earnings per share greater than 100 pence – a whole year early. I really do appreciate and thank you for all the hard work and effort which has gone into this. But we cannot afford to congratulate ourselves for too long or someone will be along to eat our lunch. Page 6 explains our ‘2015 and beyond’ strategy in more detail but Establishing our new shared service centre in Manila. I am delighted to welcome our new employees to AMEC. Dow Jones Sustainability Index Total Recordable Case Frequency Rate All Incident Frequency (Rate) International Federation of Red Cross / Red Crescent in summary, it is simple: by collaborating, improving and growing we will ensure we are achieving our goals. Enjoy reading On reflection and do join the #Onreflection discussion on AMECnet + Yammer. // 5 Our strategy for 2015 and beyond is very simple. We want to grow, by: Enhancing our position in our four chosen markets: oil & gas, mining, clean energy and environment & infrastructure Increasing our capabilities and the range of services we are offering to our customers Expanding our geographic presence, particularly in Growth Regions Our goal is to be the partner of choice for our customers, the employer of choice for our people and the company of choice for investors. We can only ensure we are achieving this goal by collaborating, improving and growing. 03 Speaking about KPIs, results and priorities at a town hall meeting in Perth, Australia 06 In discussions with employees during a town hall meeting in Atlanta, GA, US 04 A recent town hall in Oakville, ON, Canada became the first to be broadcast using Lync to other offices in Canada and the US 07 With Kim Yon Chang, the Vice Mayor for Economic Affairs, Daegu Metropolitan City, at the 22nd World Energy Congress, Daegu, South Korea 05 Celebrating 30 years of AMEC’s listing on the London Stock Exchange, with employees who are 30+ year veterans This whole publication is full of examples of how we are collaborating, improving and growing. Contact communications@amec.com if you have other examples to share – we’d love to hear from you! Look out for the charity and community stories throughout the publication 02 Presenting the award for ‘Innovation in Education’ to Jihad Shoje’ah at the TAKREEM Arab Achievement Awards, sponsored by AMEC for the first time in 2013 6 \\ 01 03 Did you know? Our values are even reflected in our logo. The ‘touchstone’ represents the standard or criterion by which something is judged or recognised. In AMEC’s case that is our values and how we sustainably deliver excellence to our customers. Did you know? 04 We are also sharing lots of AMEC facts throughout the publication 01 AMEC plc’s board visits the Kearl Oil Sands Project, Fort McMurray, AB, Canada 02 08 With Paul Little, Offshore Recruiter; Andy Williams, HR Adviser; and Jamie Garden, Deputy Project Director, at Offshore Europe’s 40th conference and exhibition, Aberdeen, UK 05 06 07 08 // 7 Collaborating Collaborating g n i t a r o b a l l o C Delivering excellence together Collaboration is ‘the action of working with someone to produce something’*. In AMEC, we see collaborating as working with other parts of the business, utilising available resources and skills from elsewhere in the world, cross selling our services, building on our strengths and delivering excellence. By collaborating, we improve our efficiency and deliver the whole breadth and depth of our expertise and capabilities to our customers. Collaborating and supporting our clients KNPC – working across the world Our work in Growth Regions can be extremely challenging. “I have been in Kuwait for the past seven years and thanks to my previous experience in the Middle East it wasn’t much of a shock when I moved here,” shares Amir Khan, Projects Control Manager. We maximise our potential for long-term success by collaborating together. Delivering excellence to our customers is easier when we can call on all of AMEC’s considerable talents to support them. Collaboration adds value and improves how we do business – and in challenging markets, that has to be a good thing. We need to see even more of it in 2014.” Simon Naylor, Group President, Americas 8 \\ Our offices in Kuwait are working together with those in London, UK, to deliver project engineering and management services for Kuwait Oil Company. From left to right: Tariq Afroz, Project Engineer; and Janifer D’Souza, Secretary, Kuwait *Oxford Dictionary The Project Engineering & Management Service (PEMS) contract we have serves a number of clients within KNPC (such as the projects department, the three refineries and local marketing depots within KNPC), with a variety of work requests. “It is, therefore, an everyday challenge that demands extensive engagement with these teams within KNPC. Understanding the local culture comes in handy but there is a fine balance between meeting expectations on scope and quality while not exceeding cost, staying on schedule and ensuring that the high working standards set by AMEC are in no way compromised.” The work includes feasibility studies, development of front end engineering design, project & construction management as well as the integration of AMEC staff into teams managed directly by KNPC. The nature of this project makes it hard to estimate and resource the work in a timely manner. “The contract was first awarded to AMEC in 2007 for a period of five years and was extended till September 2013. Following the successful completion, the contract was re-tendered by KNPC and once again won by AMEC, in a bidding process involving eight bidders. This time, however, the potential scope is almost three times larger, so we expect to be involved in more challenging work in the future,” continues Amir. // 9 Collaborating Collaborating AMEC Banff Jasper Relay team celebrates 19 successful years AMEC teams (see article) come together to develop and deliver webbased environmental compliance training courses for the US Army across Europe. Photo shows Oliver Schuck during a training session with the client “This contract is a good example of collaborating, with offices in Kuwait and London sharing work on a 50:50 basis. In addition, to meet client requirements we also tapped into the specialist skills AMEC has elsewhere, drawing on environmental & infrastructure services from the US, power expertise from the UK and US, and oil & gas expertise from the US and Canada. It’s great to have the option to call on people from elsewhere in AMEC who have the skills the client needs,” concludes Amir. US Army – delivering success around the clock Our Training & Development Services business, operating out of Vancouver, BC, Canada, collaborated with other AMEC offices on several projects throughout the year. When Oliver Schuck, Practice Area Lead for Information Management in our Environment & Infrastructure (E&I) office in Kaiserslautern, Germany, started looking for the right training provider for our long-term client, US Army, he found the team in Canada. “To find someone who could help with this service, it was essential to have a close relationship with my peers in We are providing so many unbelievable things and sometimes I think, hey, AMEC can do everything. It’s amazing.” Oliver Schuck 10 \\ The Banff Jasper Relay, billed as ‘the most beautiful relay in the world’, is a 258-km run through Canada’s majestic Rocky Mountains. The AMEC Avengers relay team consists of dozens of AMEC employees who have raised more than US$50,000 since 1995 for the Brain Tumour Foundation of Canada. In 2013, the team members dedicated their participation to dear friend and former colleague Amy Miller, who worked in the Westford office and passed away from cancer. The team included AMEC personnel and clients across North America. our Information Management Practice group across the company,” shares Oliver. “The project is about provision of online training courses for environmental officers in the US Army in Europe; however, we also provide some classroom training in garrisons in Germany, Italy, Belgium and The Netherlands. Our Canadian colleagues developed the software and we in Germany are now doing maintenance and support.” says: “It’s great to show we can sell different services and we would like to offer the same to private clients as well as to the US Air Force. I like this project very much, for it contains everything that makes AMEC a great place. We’re working with our colleagues in Canada and providing new services to our customers.” This project has also provided a couple of ‘firsts’ for Training & Development Services. “We typically work directly with customers to provide the learning management system and most of our clients work in oil & gas, but this gave us a new opportunity to offer our services to our colleagues in Europe in a different sector,” says Andy Lumb, Applications Developer based in Vancouver. “It was quite challenging due to different time zones but ultimately it worked to our advantage, as we were able to assist the client 16 hours a day.” The Clough AMEC team based in Australia and Training & Development Services in Canada bring together technical and training expertise to help deliver the Queensland Curtis LNG project, the first in the world to turn gas from coal seams into LNG. See page 12 AMEC has been working with the US Army for many years and as Oliver // 11 Collaborating Following the Fukushima Dai-ichi reactor power plant incident in 2011, AMEC has been performing remediation activities utilising our ‘Orion’ technology, in towns both inside and immediately outside the 20-km restricted zone. Photo shows an Orion Scan Plot operator performing a radiological survey on mountain roads in Iwate Prefecture, north of Fukushima Collaborating QGC – strengthening client relationships through collaboration In Australia, the Clough AMEC joint venture (JV) also utilised the skills of Training & Development Services on the Queensland Curtis LNG project. “The deliverables were quite extensive, from developing training and assessment materials to the overall framework with which to manage all training modules,” explains Gerard Aguila, Training Specialist from Vancouver. “It can be exciting when we develop materials. We are capturing the client’s requirements but also have to make sure we comply with federal standards.” The project was won jointly and Clough AMEC has been working with the client on a day-to-day basis. Anne Kitchen, Principal Consultant for Competency and Development, Brisbane, Australia has regular discussions with the client, finding out what they need. “There is a great collaboration among the client, Clough AMEC and Training & Development Services. The customer has been happy and in 2014 we are kicking off another project working for the upstream operating unit at QGC.” Building our footprint in Japan After the Fukushima nuclear disaster, our US E&I business was engaged to survey radioactively-contaminated land and sort clean soil from AMEC is facilitating the project with tested tools and resources. We’re delivering to tight deadlines, thanks to partnerships we’ve created across the project.” Gerard Aguila 12 \\ radioactive soil (see photo, left). Our UK nuclear services followed suit and six months ago we established a permanent presence in Japan. “Currently, we are offering our services to the entire Japanese nuclear industry – their 50 reactors are shut down and our technologies can be applied to such reactors for ongoing maintenance and also waste management,” explains Paul Fleming, Transformational Growth Director, Clean Energy, Knutsford, UK. “We can also help if Japan starts up some of their reactors. We have been sharing an office with the E&I guys, which is very helpful. So far we’ve secured a waste management consultancy contract. You have to start small and it could lead to a major development programme,” adds Paul. “We can offer some great technologies, for example, one that seals leaking pipes in thick shield walls in nuclear power plants or pipes that you cannot get to. We’ve applied it in the UK, Canada and once in India.” Paul adds that a new decommissioning body has been formed in Japan and AMEC has just submitted a proposal to them which originated as a collaboration between the UK and Slovakia. “We are mainly leading with AMEC technologies at the moment but around that we will introduce other consultancy and engineering expertise. There are a lot of opportunities out there for us,” concludes Paul. Vale – collaborating underground What happens when ‘One AMEC’ kicks in? We win a project. In October, AMEC was awarded the Front End Loading (FEL) study for Vale’s underground mine at Voisey’s Bay in Newfoundland and Labrador, Canada. This is our first major contract for Vale though we have previously worked on several small studies. “Although this is a mining project, the bulk of work is being done by Power & Process Americas (PPA) assisted by E&I. So people from various parts of Canada and the US have joined in and relocated to St John’s, NF, Canada to work together for our customer,” explains Jodi Everard, Deputy Project Training & Development Services in Canada partnered with AMEC Berca’s office in Indonesia to deliver the Banyu Urip project for Mobil Cepu Ltd., a subsidiary of ExxonMobil. Deliverables included operations and maintenance procedures, operations training and performance assessment. Photo shows Stefanus Dharmawan, Engineering Manager, Jakarta, Indonesia // 13 Collaborating Energy experts from our offices in the UK, South Africa, Europe and the US have been awarded a contract to support Eskom, the main utility company in South Africa. Pictured is their Koeberg nuclear power station Did you know? More than 8,000 employees are now using AMECnet + Yammer to communicate across groups and find skills and expertise. 14 \\ Collaborating Manager. “The current operation is about 50,000 tonnes of nickel per year. The open pit will be in a state of production decline as of 2020 so Vale plans to develop the underground mine, which will extend the mine life. So far, we have been focusing on getting the project set up, confirming that our project controls systems (Convero, P6 and Staffing Plans) are all integrated and aligned.” This is an important project for AMEC as Vale is a tier 1 client executing many large projects around the world. Jodi continues: “This project also ties in with AMEC’s strategy to ‘go underground’, so it ticks all the boxes. At the moment we have around 40 people working on the project but we will probably peak around 90.” Eskom – pulling expertise together and winning In October 2013, we were awarded a contract that requires collaboration across all the energy services we provide. Eskom is the main utility company in South Africa and brings in companies to advise it on energy matters. We won a place on the panel, which means we can be called upon any time to provide energy related engineering and project management specialist services. How did we do it? “We contacted all of our offices with various capabilities, nuclear in Canada, renewables in the US, E&I and Transmission & Distribution in Europe and the mining office in Johannesburg,” says Andy White, VP Nuclear Services, Knutsford, UK. “So we pulled all of that expertise together, submitted a proposal and were appointed to the panel for five years. We are providing specialist skills here, consultancy skills. It was great to see how everybody enthusiastically supported this project. This is about AMEC worldwide working together as one and winning an important piece of work.” Improving collaboration through High Value Delivery Centres A High Value Delivery Centre (HVDC), focusing predominantly on the oil & gas sector, was set up in Jakarta in 2012. There are currently over 160 people working in the office. “The HVDC supplements the businesses in other parts of the world where there may be either resource or skill shortage, so it can provide a better way to meet clients’ requirements,” explains Nicky Moir, Engineering Workshare Manager, Jakarta. “We have delivered some great work for the UK, Qatar and Canada but we are still at the beginning of our journey. There are many so-called ‘workshare myths’, but people are opening up to the idea of utilising the HVDC and we are getting more interest from other parts of the business.” One of the projects successfully delivered with the help of the HVDC is an FPSO (Floating, Production, Storage and Offloading) vessel conversion for a confidential client. We are responsible for the topside’s detail design, and procurement and project management for the conversion element. We have now gone into the final phase 3, which is engineering support to the client on site. Our HVDCs in Shanghai, China and Jakarta, Indonesia act as hubs, serving our clients by collaborating with offices around the world, offering full service capabilities and delivering our future strategy for growth. Photo shows Yantian Zhang, Project Manager and team in Shanghai, China Eskom wants international practice, the best international thinking, state-ofthe-art skills, capabilities and processes. We have all that.” Andy White // 15 Collaborating Collaborating We must have a number of hubs around the world from which we service our clients. Each of these needs to provide the same competencies, the same level of delivery and quality, use the same tools and have the same culture. This is a fundamental component of our growth strategy. It will ensure we can configure the work we do across time zones and at a cost to suit our clients’ requirements. We have had some strong performances in Jakarta and good prospects are projected for our HVDC in Shanghai in 2014. Channelling more current work through these centres is absolutely crucial.” Andy Ewens, Group Engineering Director “The project was really fast tracked so in order to meet the schedule, we had to look for alternative resourcing strategies. And that’s when the HVDC came in handy – we drew people from Jakarta into the project, we appointed a workshare manager from Australia and we also seconded people from Jakarta to Aberdeen to help the team there,” explains David Thomas, Senior Project Manager. “On top of that, we did Photo shows Craig Rankine, Commissioning Superintendant, qedi, working on hook-up and commissioning of the new Jasmine facilities for our client ConocoPhillips 16 \\ some workshare with our Darlington office in the UK. Eventually, we executed about 100,000 hours of workshare, of which around 55,000 were in Jakarta. We never differentiated the work between workshare and home office; the workshare office was treated as an extension to the project office. The client was very happy and we have subsequently been awarded additional work.” Engaging our people for success Employee engagement, diversity, global mobility and people development were key areas for the HR team to focus on in 2013, and there was a lot of work done. “2013 was mainly about improvements within HR. We spent a lot of time pushing, leading the business to be doing new and different things, supporting the operation of the business,” shares Will Serle, HR Group Director. “In 2013, we started rolling out ‘Why AMEC’, our employer brand closely linked to engagement, throughout the organisation. “Achieving greater diversity and inclusion is vital for us to meet our global growth ambitions and deliver more creative, innovative solutions to our customers,” comments Lesley Birse, HR Director, Europe, Aberdeen, UK. “Proactively creating an environment where people’s individual differences are valued will help us attract, retain and engage the best people worldwide. We want to integrate diversity and inclusion into our business strategy, our objectives and our processes. In time, we want them to become embedded into our culture and as accepted as the AMEC Way, much in the same way that Health, Safety, Security and Environment (HSSE) has. This is the long-term goal which we are all committed to achieving.” Global Mobility was established as a centre of excellence across AMEC to allow our employees to be relocated in a consistent way when needed by the business. “Last year, we relocated around 300 people across three business units. We have a collaborative team in Canada, the UK and Singapore, with over 30 people working in the Global Mobility function. Relocating employees is a ‘high touch’ activity with up to 15 interfaces per relocation,” says Rosie Hawkridge, General Manager – Global Mobility, Singapore. Caitlin Pyett, Policies and Practices Manager, Global Mobility, explains further: “The first step is to undertake due diligence in terms of employment law and tax legislation. This enables us to establish on what basis to assign people and to provide the business with an initial costing. In the second phase, we look at potential packages for individual employees. We then begin the relocation, assisting with immigration, shipments, home search and travel arrangements.” Did you know? In May, students from Houston Baptist University visited AMEC’s London offices. Positive feedback included: “I strongly enjoyed visiting such a successful company as AMEC. The professional environment provided, as well as the informative and interactive presentation, made the whole experience an incredibly beneficial and amazing one.” // 17 Improving Improving g n i v o r p Im Improving in everything we do Peter Jessup, Vice President, Supply Chain Management, attending the AMEC Way Project Delivery course, part of the AMEC Academy suite of courses, Marlow, UK. The course has now been rolled out within Europe and Americas Businesses are constantly seeking new ways to maximise their profitability and create long-term success. AMEC is no exception. In 2013, we improved many of our processes and the way we do things; our health and safety performance; and the skills of our people, our greatest asset, through extensive development programmes and work opportunities. Last but by no means least, we helped our clients improve their efficiency. Developing our biggest assets, our people Improving is about getting better at what we do and how we do it. And it’s an ongoing process, continually looking for new and better ways of working which help us become stronger and more resilient. We’ve made a lot of progress in 2013, with some great global and local initiatives. The challenge continues in 2014 and I know we will, as always, rise to this and take the company to the next level.” Ian McHoul, Chief Financial Officer 18 \\ Since its establishment in 2009, AMEC Academy has delivered many courses to employees throughout the company, helping them to progress in their careers as well as nurturing future leaders. “We are constantly refreshing and improving our programmes, be it the management leadership programmes or career planning development tools,” shares Angie Jones, President, AMEC Academy, Knoxville, TN, US. Nate Robinson, Manager of Project Controls, Atlanta, GA, US, and Steve Kiser, Operations Manager, Charlotte, NC, US, took part in the Future Leaders programme in 2013. “I was both honoured and surprised to have been nominated by my manager,” says Nate. “On this course one learns more about AMEC, including parts I didn’t even know existed! We learned about excellent execution and how we can collaborate across the business to really support our clients. We were given a project to address one particular issue and present our solution to the senior management team. We also focused on personal leadership, beliefs and on the actions leaders exhibit.” Steve, who joined AMEC through the MACTEC acquisition in 2011, echoes Nate’s views and adds: “In addition to giving you the tools to be a better leader, I think the connection with other folks in the programme is priceless and it opens your eyes to what a great company AMEC is. I always had a desire to go into leadership and I still joke with my boss, who recommended me, that I want his chair one day! He is a great believer in developing people and I was glad he had nominated me. The manager’s support is an absolute must.” // 19 Improving Improving AMEC Academy is a fabulous part of the business. I wish more people took advantage of the training and development that is out there. I think AMEC is like no other company – it really believes in its people and champions the concept of people being a company’s biggest asset.” Steve Kiser From left to right: Karl Pasmore, Technical Director, Greenfield Operations; Chris Nagle, Head of HR Greenfield and E&I; and Steve Radley, Senior Project Director, attending a Customer Essentials pilot workshop, London, UK The AMEC Way of project delivery is effective and we intend to use it on all projects.” Duane Gingrich Joyce Wallace, Head of Leadership Development, Aberdeen, UK, explains that Delivering Results, AMEC Way Project Delivery and Customer Essentials are all programmes which can be delivered within teams. “This creates a critical mass of people who have all had the same development and we are therefore more likely to see tangible business benefits.” The AMEC Way Project Delivery programme, provided by AMEC Academy, presents the AMEC tools and processes for executing projects in the best way possible and teaches the importance of championing AMEC culture and beliefs. “I attended the course along with a representative from each of the major mining offices in North America and we joined with several participants from the Calgary oil & gas group,” shares Duane Gingrich, VP Projects and North America Operations for Mining & Metals, Vancouver, BC, Canada. “The training itself was largely delivered by people within the businesses. Using various training techniques, we became familiar with the available AMEC Way material and the critical contribution which culture, integrity, communication and collaboration have on strong project delivery.” Focus on customers has been one of our priorities and an integral part of our values for years. We are now taking our approach to the next level, creating Customer Essentials, a global programme aimed at building a more customer-centric organisation. “Customer Essentials will be piloted in 2014 in Europe and then the programme will be rolled out into the organisation,” explains London-based Policy Delivery Strategies Common Processes Project Management Plans Procedures, Instructions, Forms (PIFs) and supporting documentation Common project delivery platform (Convero and integrated applications) Our systematic approach to project delivery 20 \\ Claire Day, Customer Satisfaction Lead. “Customer Essentials will complement ICARE, our existing customer-focused programme for leadership teams. Alongside the AMEC Academy professional facilitators, we’re using AMEC people who can bring understanding of our customers and our business to the course. This way we will keep it real, using real examples. “The programme has been developed based on customer feedback, so it’s what our clients told us they want to experience when working with us. It’s about understanding the customer and what our mutual success looks like. Ultimately, the programme will give people the tools, skills and knowledge to think differently about how they interact with their customers day to day.” Did you know? The Clean Energy Europe team organised successful recruitment campaigns in the Czech Republic and Spain, ending up with 40 high-calibre potential hires. In 2014, hiring initiatives will continue in other European countries. // 21 Improving Improving g: Sustainability trainin 2015 and beyond giving staff a refreshed on previous training This program builds nability. It is available ’s approach to sustai understanding of AMEC ing the link for Academy website. Follow to all staff on the AMEC ndex.aspx?user=1c mec//i .com/a y.amec more details http://redtra d6143 6e737 197ff005f74040f008f530d1 Improving understanding of our ethical approach 2013 saw the launch of a new simplified global policies document and the global procedures that support it, an online anti-bribery and corruption training programme in support of the Code of Business Conduct (CoBC), and new sustainability training. Did you know? In 2013, AMEC ranked as one of the top sustainable companies worldwide (Sustainability Yearbook). 22 \\ Our global policies document is an important part of our corporate governance framework. It works in conjunction with the CoBC, providing further detail and elaboration on matters which affect all our businesses. It describes the key mandatory policy requirements for directing and managing our business where a consistent approach is required across AMEC. It is supported by a set of global mandatory procedures which explain in more detail how the policies are to be implemented. “AMEC is a UK-incorporated company and as such, it and its group companies have to comply with certain rules and regulations around the world, including the UK Bribery out a sustainability s - If you are carrying Sustainability Pledge we would like to office or personally, initiative, either in the pledge on our Make a sustainability doing. are you what know what you are doing! Map and let us know Sustainability Pledge 33643 www.amecnet.com/ http:// link the Just follow Preparing students for the future Working in partnership with UK’s Hazlehead Academy, in June, a group of AMEC graduates held a student conference for S6 pupils to teach them about teamwork, communication and skills assessments. The pupils were split into groups and set two challenges – the marbles challenge and a mountain survival challenge. At the end, the pupils discussed their observations from the two challenges and asked the graduates questions about their careers at AMEC. Act. The mandatory anti-bribery and corruption training we introduced this year demonstrates how seriously we take our obligations,” shares Alison Yapp, General Counsel and Company Secretary, London, UK. Our new sustainability training programme is designed to improve our behaviours and understanding of AMEC’s approach to sustainability. It highlights what we have done so far and shows how we continue to integrate sustainability into our strategy going forward. y@amec.com ents write to sustainabilit Any feedback or comm 1 3 2 4 5 Helping our clients deliver savings In 2013, we also helped our clients save cost. For example, when Cheshire West and Chester Council in the UK inherited three different waste collection systems, their objective was to harmonise the service across the borough and deliver cost savings through a new collection contract. “Acting as technical advisers, AMEC developed technical contract documentation, including the evaluation mechanism,” explains Alison Leavens, Associate Director, Northwich, UK. “We supported the Council through two rounds of dialogue, evaluation of interim responses and final tenders. This new service will deliver savings of around £76 million over the life of the 14-year contract.” In a different part of the world, our team in Qatar helped USACE (US Army Corps of Engineers) for whom we are building 20 two-storey 1,600m² billets on their Al Udeid Air Base. “As we’re always looking for more efficient ways to do things, we suggested improvements to our client, such as changing the walls to precast concrete which saved a lot of time – the billet installation takes only 42 days as opposed to the originally scheduled 72 days. And, an additional value engineering change was executed in the foundation design,” shares Toby Borge, Project Manager. USACE is a long-standing customer with whom we have being working for many years in Europe, the US as well as the Middle East. Did you know? Our Power Management System, Joulex, allows us to monitor and reduce both energy and costs associated with our networked equipment. Now installed across most of the world, so far the system has saved 236,943 KWh in total, equivalent to more than £25,000 per annum. // 23 Improving Improving Safety is a key priority on all our projects. We are providing EPC services on the expansion underground of Newmont Mining Corporation’s Leeville gold mine, Elko, NV, US, and the photos on this and on page 27 show the No. 3 Ventilation Shaft. This photo: work in progress on the Emergency Hoist / Winch building; next photo: Headframe and Sinking Winch structures Wayne Seddon, Head of HSSE, UK Never compromising on safety, globally Building and demonstrating an excellent safety culture How does a company make sure it has sufficient talent available to work in Health, Safety, Security and Environment (HSSE)? Introduce its own HSSE graduate programme! In 2011 such a programme was created in AMEC; and what’s more, it was accredited by the Institution of Occupational Safety and Health (IOSH) as the world’s first programme of this kind. “The resource pool is getting tighter so we thought, how can we strategically support the growth of AMEC, and realised we’d have to be able to grow our own talent,” explains Wayne Seddon, Head of HSSE, Europe, Ellesmere Port, UK. The HSSE graduate programme is four years long and goes hand in hand with graduate development programmes which exist in various parts of AMEC. It includes 20 core areas split into individual deliverables, including strategy, culture, policy, processes and procedures, risk management, active / reactive reporting, emergency response and operational HSSE. The programme utilises internal 24 \\ Vladimir Ivensky, Vice President HSSE, US courses available through AMEC Academy, external training and direct learning from our trusted mentors. “If you think about it, you are identifying what is required to take an HSSE graduate, a person with some academic qualification relative to HSSE and limited experience, through to becoming a Chartered Member of IOSH. “In 2013, we completely revised the criteria, which means graduates can now actively manage their development themselves. Changes in the criteria also mean the programme can be used by other HSSE professionals, not only graduates. “And my biggest aspiration? At the moment we’ve got only UK graduates in the programme but I’d like to use this course across the globe to make sure we’ve got a tool for HSSE professionals to manage their own development.” Vladimir Ivensky is the Vice President, HSSE, E&I in the Americas, based in Philadelphia. For him, consistency in HSSE is everything. “When I joined AMEC 11 years ago, E&I in the Americas was much smaller – now we have 200 offices. We are taking a holistic approach to our safety culture, providing common tools and platforms from shared safety management systems. We are also providing solid training and reinforcing HSSE messages regularly so that everyone knows what is expected of them and how to achieve success. “Our consistent approach has had a tremendous support from the management and employees; we work as one team and listen to suggestions. The system we’ve introduced is flexible and comprehensive as it needs to assist people in managing safety for different scenarios,” Vladimir continues. Success also lies in being able to be open, talk to each other, deal with everything properly and keep moving on.” Donnie Nicholson // 25 Improving Improving Donnie Nicholson, Delivery Manager, Azerbaijan “We are not only geographically spread, but we work in multiple industries, with various clients with different requirements, and our role may be a prime contractor or a project visitor, you name it. But the system must cater for all these options,” he explains. Did you know? In 2013, AMEC was listed among the top 20 ‘most in demand’ employers in the UK by LinkedIn. LinkedIn is the world’s largest professional network with more than 238 million members worldwide. 26 \\ “Just to illustrate our commitment with one example – we have a monthly safety topic and we’ve never missed one for the past 11 years. And if we don’t announce it, people come to us and ask where it is. We produce a presentation which is delivered by all local offices. The local management is familiar with the idea and supports it. We also make sure that everyone is trained for the tasks they do and again, it is not simple due to the tremendous diversity of our operations. So we periodically conduct surveys on personal risks and personal hazard exposures and compare them against our safety training database to identify and close any gaps. Our safety record is good but we must not get complacent.” The Chirag Oil Project – West Chirag (COP-WC) has achieved over 20 million man-hours LTI (Lost Time Incident) free over three years. Donnie Nicholson, COP-WC Drilling Delivery Manager, Baku, Azerbaijan, shares his views on this enormous success: “I believe this success is down to engagement. We had 16 nationalities and around 3,800 people working on the project and that can be a challenge. This is not just about ‘ticking the boxes’, it is actually following things through, right to the shop floor. So for example, it is about face-to-face communication with everybody and again, that differs when you are onshore and offshore; it is also about having all materials diligently prepared in dual languages, in turn allowing us all to understand what is required. “When something happens to you when working, it impacts your family life. It can destroy it, so it’s not just about you. The people on a project like this are the most important part – you get all different people coming from various projects, take the best practices from all of them and create the best practice together. One of the reasons for our success was the alignment with the safety principles of our client, BP, as you need to get consistent messages to the people who do the job. In 2013, we continued to recognise ‘the best of the best’ in HSSE through Chief Executive Global Awards for HSSE. Nominations were submitted in three categories: Excellence in HSSE, Beyond Zero and Innovation. The winners will be announced in 2014.” Nina Schofield, Group HSSE Director “This project was really exciting. Imagine, you are creating something and you see it grow in front of your eyes. You start off - there’s just an empty quay. And by the time you finish, you have topsides weighing 20,000 tonnes there. Quite an achievement.” “Nowadays, the culture is different; the whole industry has totally changed, you can see it just by looking at the site. However, you can have all policies and procedures in the world, but unless you believe in them, they are just a piece of paper. // 27 Improving Improving On 13 December a new SSC in Growth Regions was officially opened. In accordance with The Philippines tradition, Father Gerry, the local priest, initiated the opening ceremony with a prayer and blessed all areas of the office with a sprinkling of holy water. Situated in a new business park, its neighbours include BPO and Shared Services companies such as Ford, HSBC, Convergys, Capital One. 66 people are already employed on the site, including AMEC Operations office-based staff, and there is room for up to 130 people. From left to right: Andrew Middleton, Head of Shared Services Centre; Jack Clarke, Director of Change Management; and Honourable Jaime Fresnedi, Muntinlupa City Mayor We have made great progress in 2013 around our shared services programme through the dedicated efforts of many AMEC colleagues in Europe, the Americas and Growth Regions. We will move to the next phases in 2014 and further improve our support capabilities.” Jack Clarke, Director of Change Management, London, UK 28 \\ Achieving efficiencies through smoother processes Many companies use shared service centres to handle their transactional activities, aligning their processes and establishing a similar way of doing business around the company. AMEC has increasingly been doing this in the Americas and in Europe. In 2013, it was decided to accelerate this process and create a new Shared Service Centre (SSC) in the Growth Regions. “We are transitioning work out of Growth Regions locations to Manila; we are setting up a 24/7 IT HelpDesk – at the moment we are supporting Europe, the Middle East and Asia Pacific but we are adding a nightshift to be able to support the Americas. We’ve got groups working on finance and HR tasks and last but not least, we are looking into establishing a centre of excellence for MDAX (more on page 39), so there’s lots to do,” Supporting Save the Children In Baku, Save the Children supports refugees and their children from Iran, Afghanistan, Chechnya and Pakistan who requested asylum in Azerbaijan. In order to help the children get the aid and education they need, employees from our office in Baku provided school uniforms and a supply of materials for the refugee clinic. // 29 Improving Improving Collaboration is the key - this concept can really become a game changer for AMEC but it requires the whole business to collaborate and work together.” Andrew Middleton explains Andrew Middleton, Head of Shared Services, Manila, The Philippines. “Our priority is to develop the capability, letting the business know we are here and can provide required services. And we are on schedule – we have designed the concept and now the team is delivering on that.“ Andrew continues: “One of the strategies is, of course, cost and process efficiencies. For example, if AMEC acquires new businesses, the SSC gives them a vehicle to quickly transfer into AMEC’s processes. So we have a ready-made tool to support further growth through acquisition in line with our ‘2015 and beyond’ strategy. “To set up an SSC in Manila is a clever idea as there are a lot of good people available here, the market for administration roles is excellent and English skills are at a very good level as well. Other companies are seeing the same opportunities in Manila; not only big oil companies but even big law practices and companies operating in other industries. Firms are moving to The Philippines to tap into the labour market and the capability people have. “This is a massive project and it is only partly about saving costs. Unifying the processes and taking away some of the routine work from our client-facing locations lets them 30 \\ focus on the delivery to the client, while we do the back office work. It is all part of delivering excellence. We estimate that we will have around 95 people at the end of 2014. Right now, we are working closely with Australia, and Middle East but eventually we will be supporting other parts of the business. It is a slow process but we will get there.” Don Navarette, Regional Infrastructure Operations, joined AMEC in 2011 as a Senior HelpDesk Analyst, was promoted to the Lead and later offered his current role. “I fully support the idea of SSCs as I worked for the Shell’s service centre before and saw the benefits they bring.” AMEC celebrates Chile’s National Day On 18 September AMEC celebrated Chile’s National Day with an event which was also attended by many non-Chilean AMEC employees as well as customers. All employees collaborated to create the best ‘fonda’, a big party thrown in honour of this day. A part of the celebration was also sampling traditional Chilean food. Our new graduate website was launched in October 2013 to showcase the opportunities AMEC provides Jehncy David, Management Accountant, echoes Don’s views and adds: “Work is really challenging here; right now, we do regular brainstorming regarding process improvements. I joined only in August 2013 but have been having a good time with the company. When I joined, I was trained in Australia; I also know it is possible to move around within AMEC, which really interests me.” The AMEC career of Recruitment Officer Cherryll Villaverde started in July 2013. “I was looking for a challenge and when I got the offer, I thought, good, I’ll be building something from scratch. I know it’s weird but I love challenges.” Cherryll hires for every role in the Manila SSC, from IT, HR through Finance to Accounting. “I have hired over 40 resources so far and will be hiring more people in 2014.” Before joining AMEC, Cherryll worked in a shared service centre for another company. “The concept is not new to me but with AMEC it is different. AMEC cares about its employees and I strongly believe we have resources here in The Philippines who can support AMEC’s needs. And we are doing our best to provide the good quality services AMEC deserves.” As a recruiter, I am looking for the best people to do the job for AMEC, not only skills-wise but also attitude-wise. And for people who could adopt the culture of the company.” Cherryll Villaverde // 31 Improving From left to right: Douglas Mlambo, Consultant, Surface Water; Paul Minto, Principal Civil Engineer; and Carol Stanley, Legal Executive, working in our Newcastle office, the ‘hub for water projects’ in the UK. The office has 200 people and provides water infrastructure and engineering support to customers including Northumbrian Water Improving Strengthening business using the AMEC Way The worldwide implementation of the AMEC Way has progressed further and has had an encouraging response from the businesses. Peter Bailey, Director of Projects and Construction Management and chair of the Project Delivery Leadership Team (PDLT) says: “Many of our global clients expect us to execute our projects consistently and the AMEC Way will make that a reality once fully implemented. “It has taken over two years to develop the new processes, systems and training and make them available for the businesses. We are pleased with the uptake, although it is 32 \\ Peter continues: “Our challenge going forward is to get feedback from users to make it even better. The personal commitment from the individuals involved has been remarkable. The PDLT thanks all the people who have contributed to getting us where we are. Much of this effort has been done in addition to their day job. understandable, given the diverse nature of the work we do, that adoption has varied from business to business. However, the early adopters have seen the value, particularly when executing projects across multiple offices and businesses, which is now becoming the norm.” 2013 Australian Starlight Campaign The second annual Australian Starlight Campaign was held in May across our Perth and Brisbane offices. Over the three-week period we raised over AUD$42,000 to brighten the lives of seriously ill children in hospital and their families. This will positively impact over 1,140 children. “The way Document Control and Management (DC / DM) has progressed in 2013 is a good example of personal commitment. Scott McDonald in Saskatoon, SK, Canada, and Geoff Harrison in London, UK, have been working together with the various project and support teams across numerous time zones. They have been instrumental in the piloting and improving of the inhouse developed integrated DC / DM system, utilising Convero and the SharePoint based Engineering Workspace such that there is now a robust global solution available to all new projects.” Geoff Harrison, Document Delivery Manager, outlines the progress made: “The DM / DC system represents the first of the AMEC Way integrations. The first production projects took place in Saskatoon and Qatar. Other deployments took place in London and Brisbane, Australia, and the latest of our six implementations have benefitted from our now mature engagement process. Requests from the business anywhere in the world go to either Scott McDonald (North and South America) or me (Europe, Middle East, Africa, Asia Pacific) and we tailor a response. Global IT then manages planning and implementation. Operations vet requests for enhancements.” The development of this suite of tools has set the standard for the subsequent AMEC integrations.” Geoff Harrison // 33 Improving Improving management system and increase the likelihood of successful delivery to customers. Convero (part of our AMEC Way project delivery) is being used to execute the Husab project for Swakop Uranium in Namibia, Africa, providing EPCM services (Engineering, Construction, Project Management). Photo shows the first haul truck bodies delivered to the site where the haul trucks will be assembled prior to mining commencing in the 2nd quarter of 2014. Read more about the project on page 54 34 \\ Vital role for Information Technology The importance of technology in the AMEC Way should not be underestimated. Atlanta-based Andrew Norris, Global IT Head of Applications Service, says: “We’ve been ensuring that all our software applications facilitate the effective use of Convero, Brownfield Suite and Microsoft Dynamics. Progress in 2013 has included pulling together various IT application groups into a single team to harmonise the solutions for our internal customers. Improvements have been surfacing as a result. For example, we have been enhancing the features of Brownfield Suite and driving those features into Convero, and vice versa. As these products merge into one overall project management toolset, it will give us a real point of difference with our external customers. “We are seeing a lot of innovation across the businesses and the prize is to be able to tap into it in a unified way without constraining that innovation. AMEC Way is about running consistent processes globally and in Global IT we are doing our bit to ensure the applications are there to support it.” Quality assured Elizabeth Beck, Manager of Quality Assurance and Business Improvement in Oil & Gas Americas, says that they have been improving the understanding of the global procedures, instructions and forms (PIFs) and their cascade into their Class 3 PIFs. They have also been helping project teams to prepare their Project Management Plans (PMP) to more effectively plan and deploy their Elizabeth says: “The consistent approach to project planning enables us to identify key areas on which to focus our assurance activities: those internal to the project and those which needed to be performed by the business operating unit to support the project. We can then put more effort in terms of resources and management system processes in those areas that can impact the success of the project. “During 2014 we will be focusing on embedding the implementation processes and ensuring all key personnel are aware of, and are using, the AMEC Way. We will also be improving the way we execute our work and expanding our capability. The AMEC Way framework enables transfer of personnel, processes and systems across our operations. We can confidently present our full capability to our customers and take on more scopes and larger roles on their projects.” In the field So, how has AMEC Way been working on the project front line? On an FPSO conversion project being delivered from the Aberdeen design office, Engineering Manager John Gage says the team’s 2013 milestones were the conclusion of the project’s Strategic Project Delivery Objectives (SPDOs) and the successful completion of workshare with Jakarta and Darlington. Both were achieved in the third quarter. John commented: “The development of the SPDOs enabled us to focus on what we needed to do for the customer, and, in monthly reviews, to check how we were doing and take remedial action to stay on course. The AMEC Way provides a consistent way of doing things – this facilitated workshare using the same systems and processes in both Jakarta and Darlington.” On another project, the Roy Hill mining engineering contract in Australia, the AMEC Way has been beneficial, says Paul Hewitt, Project Director. “Engineering began in April but even before that, the AMEC Way had an influence on the way we undertook risk profiling and project categorisation. When work began, we implemented the PMP volumes and PIFs. The standardisation gives transparency, allowing everyone to understand where the project is at.” Did you know? AMEC’s Chief Executive Samir Brikho was recently elected a Fellow of the UK’s Royal Academy of Engineering. // 35 Improving Improving AMEC Way highlights of the year include: 1 Convero: By the end of 2013 the functionality of classic Convero was transferred onto the latest technology platform providing a better user experience and providing the basis for further integration with other global systems, such as Microsoft Dynamics AX*, planned for 2014. Deployment of integrated DM / DC: The in-house developed Document Management / Document Control solution utilising Convero and the SharePoint based Engineering Workspace has now been rolled out on a number of projects across the businesses and is available for general use. 3 Improvement programme for the APDMS: The AMEC Project Delivery Management System (APDMS) has been in use across the businesses during 2013 and feedback through user experience is enabling the associated procedures, instructions and forms to be improved to add greater value to the projects going forward. AMEC Way Project Delivery programme: Around 100 participants including senior project and operations management have now attended the AMEC Way Project Delivery programme delivered through the AMEC Academy in the UK and North America. Demand for the programme is increasing and plans are in place for further deliveries during 2014 across the globe. 5 * Read more about MDAX on page 39 36 \\ 2 4 Self-assessment tool: The businesses have embraced self-assessments to measure progress. It has led to a better understanding of the AMEC Way, and engendered greater ownership and commitment to implement it and improve it. Paul continues: “Implementation of Convero and document management has enabled us to know where to focus our attention going forward. Workshare with the Shanghai design office, using common standards, has helped us to keeping staffing levels at an economic level here. The AMEC Way has provided us with effective management tools to ensure we are on the best path forward.” Self assessment Measuring progress is essential in any programme. The PDLT drew on best practice from our HSSE function to produce a self assessment tool that provided an insight into the requirements of the AMEC Way, and that could be used by the businesses to monitor themselves against the six elements of the Project Delivery policy. AMEC partners with the Heritage Homes Orphanage In March 2013, the AMEC Nigeria Charity Committee visited the Heritage Home in Lagos which saves lives of orphaned and abandoned children and immediately decided to help – they raised over 300,000 Naira (over £1,000) which covered repairs and maintenance of the desperately needed generator. Europe Technical Director Jim Lenton says: “The AMEC Way aims to bring consistent delivery quality to our businesses and geographies whilst not stifling local innovation and initiative; and I have to make sure we align what is happening here in Europe with the global AMEC Way. The quarterly self assessment, which each operating unit fills in, has been very useful because it has brought focus where focus was lacking and it has helped demystify what AMEC Way is all about. It allows us to identify areas to improve and put in place transition plans in a reasonable time frame. The next step with self assessment in Europe is to make sure we are learning and improving our scores while accepting to some degree that the operating units are moving at different speeds because of the differences in their sectors.” Kevin Gierc, Director in PPA adds: “There were initial challenges to get the self assessment right for all parts of PPA given the variety and scale of projects we perform. We’ve driven the tool down into each region and are now using it to help target the next stages of implementation. We are also using the tool to benchmark our performance and identify a few areas such as ‘continuous learning’ that require attention across our organisation. Finally, the tool has helped establish a few common process challenges that extend to other parts of the business where, through collaboration, we’ve been able to improve global processes for AMEC.” From left to right: Grant Ling, Group Financial Controller and Bob Carter, President of Investment Services (IS). IS manages residual liabilities and claims from our non-core and divested businesses, aiming to protect AMEC’s reputation and where possible, realise value and cash. Managed assets include Incheon Bridge, Korea; a large shopping mall in Germany; and a wind farm development on the Isle of Lewis, UK // 37 Improving Improving From the beginning I sought out opportunities for advancement - everyone has to recognise the importance of their own personal role in achieving their goals.” Kristin Kowalski Hiring for growth and success Our success depends on the skills and talents of our people. ‘Why AMEC’ is AMEC’s employer brand and represents the reasons why people come to work for AMEC and why they stay opportunity, excellence and belonging. Dalys Buck, Project / Mechanical Engineer, Saskatoon, SK, Canada, believes that AMEC has provided him with numerous opportunities to develop new skills and capitalise on his strengths and talents. “This has given me a sense of identity and purpose within the company, contributing to my engagement and motivation for further success.” Helping people in need AMEC again pulled together to help people struck by the natural disaster in The Philippines and the crisis in Syria. Within two weeks we raised £25,000, matched by AMEC, to support both SOS Children, AMEC’s strategic charity, and Red Cross / Red Crescent. 38 \\ For Rebecca Smith, HR Adviser, Birchwood, UK, a flexible approach to working hours and work-life balance, as well as opportunities to get involved with work related to international assignments, are the most attractive features of AMEC. “As a mother of a two-year old, these are great advantages which I have not been able to acquire anywhere else.” Juan Calero, Assistant Consultant, London, UK, acquired his Master’s Degree in Spain and in the UK and joined AMEC straight from university. “The offer was very interesting – I work with European legislation and government agencies as well as private clients on several projects. AMEC is a great company to work for. It has a lot of clients worldwide and I like the opportunity to collaborate with other parts of AMEC, so I would not mind working on an international project and travelling around. When I joined, people were very helpful and welcoming, not only my team, but people in other offices.” “First I was offered work on the Quechua project,” shares Liliana Arriagada, Project Manager, Santiago, Chile. “Then AMEC offered me the Mechanical Discipline Manager role which I took, and after that new opportunities came. In 2010, AMEC in Chile started to work on the Kearl project in Canada. I was put in Belonging Opportunity AMEC values Excellence charge of a team that was sent to Canada and that’s how our workshare with AMEC in Calgary began. The client trusted us and later I was offered to lead the Kearl project in Chile. AMEC definitely generates opportunities and believes in the potential of its people.” “I went to a school career fair in Florida, met an AMEC representative, was invited for an interview in Atlanta and accepted the position,” shares Lauren Raiola, Engineer Level 2, Atlanta, GA, US. “I joined because AMEC is a global company and if you want, it offers opportunities to work in other places and develop yourself. So far, I have started some of the management training as part of my career path. I discussed with my manager I wanted to be a lead in my department and I have co-led a project with a lead structural engineer. I have learned a lot from this experience. It is great to be able to communicate with my manager and see it followed through.” After a year in Supply Chain Management, Kristin Kowalski, Saskatoon-based Project Controller, applied for a Junior Project Controller role on a large potash expansion project and was selected. Later she was offered a full time assignment on site. “Since then, I have grown significantly in my skill sets and in 2012, I became Cost Lead for the PCS Rocanville West Project.” Transforming the way we do things Not only are we transforming the way we hire new people, we are also transforming the way we work, becoming more efficient. MDAX (Microsoft Dynamics AX) is an investment in AMEC’s future. As part of this project, we will transition more than 30 finance, HR and project management systems into one integrated global application – MDAX. This will change how we work, enhancing collaboration, improving our business processes and supporting growth. As Maureen Marken, Vice President and Head of Enterprise Programme, Atlanta, GA, US, explains: “It is fair to say that in the past not everything has gone to plan with MDAX but in 2013 the deployment progressed as we implemented the learning from the initial roll out in Europe. We have more to do, but the shift in ownership to the businesses is a fundamental step in the right direction. We now have committed teams across the businesses and IT working together to prepare for deploying MDAX in the next phases of this significant business change programme, as we work to align our processes, our data, and our functional capabilities across AMEC.” // 39 Growing Growing g n i w o r G Sustainably delivering excellence Growth is an integral part of AMEC’s ‘2015 and beyond’ strategy. We want to grow in all four of our markets and expand our geographic footprint, particularly in Growth Regions. We also want to grow our skills, capabilities and our customer base. Growing into and with AMEC qedi is a specialist technology-driven, safety and integrity focused service company. In the last 20 years qedi has developed as an acclaimed global leading provider of technology and technical human expertise in the area of completions and commissioning services. During 2013, AMEC Larastia’s Kuala Lumpur office was awarded a five-year contract for project management services in greenfield, brownfield and rejuvenation projects for Petronas Carigali Malaysia. Photo from left to right: Willy Wiyatno, Director of AMEC Berca Indonesia; Iain Hill, PMC Project Engineer; and Donald MacLeod, Chief Operating Officer AMEC Larastia, Kuala Lumpur, Malaysia 40 \\ “Even prior to being part of AMEC, we were growing but it was getting to the stage where we were bringing in more work than we could safely handle; we didn’t really have any backup behind it. The acquisition by AMEC gave us that much needed backing which we can now leverage. We are moving to other places where AMEC is present - we can use it as a starting point and build upon it,” comments Graham Deans, Technical Delivery Manager, qedi, Aberdeen, UK. Graham explains that there are many opportunities which can be turned into new business: “Traditionally we have been in the EMEA region and in the US but we’re picking up other projects in Canada and Australia. Business development happens mainly by word of mouth and we have had many success stories. Importantly, other AMEC businesses now include qedi in certain bids, which further opens doors for us.” In the last year AMEC has grown in lots of really positive ways. We have added new customers, and grown work with existing ones. We’ve grown in capability, working together across our operations and I’ve also seen many of you grow and develop, both as individuals, and as teams. I look forward to 2014 as the year that this teamwork and customer focus delivers our Vision 2015.” John Pearson, Group President, Europe // 41 Growing Growing We started with 20 people and we have grown to around 50. The job gave us credibility so we can now show the client what great engineers we have.” Tom Mathie Graham continues:“qedi has predominantly operated in the oil & gas market. But now we’re talking to our first mining project in Canada, to Clean Energy in the UK regarding our move into the nuclear sector and also to the Asset Management group. We are slowly getting penetration throughout the rest of AMEC. There were fears when we were acquired that we wouldn’t be as dynamic as we used to be. That’s not been the case at all.” Did you know? AMEC scooped the ‘People Development‘ award in the 2013 Oil & Gas UK Awards. This award recognises the outstanding commitment made by an organisation in developing its most important asset - its people. 42 \\ Helping the client by providing expertise The AMEC Larastia JV between Kuala Lumpur-based Larastia and AMEC was established in May 2012 and predominantly focuses on the Malaysian oil & gas market. In September 2013, the JV was awarded its first major PMC (Project Management Consultancy) greenfield development contract as part of a five-year umbrella agreement with Petronas. “It’s what you call a flare field which doesn’t shut down, producing only a minimum amount of gas until when it’s required, it clicks into full production,” explains the JV’s Head of Engineering, Tom Mathie. “Petronas must meet certain gas requirements and should any of their platforms shut down, they could be fined. “The project consists of two phases. We are in the first phase which should go through to March 2014; if we get the second phase, it will run for at least 18 months.” Tom says that the client is happy with our performance: “We are delivering and the client is satisfied. We’re reviewing the documents of the companies carrying out engineering, making sure they comply with Petronas’ technical standards and national standards. In addition, we’re identifying key technical issues, so the client can see the benefits of using AMEC.” “This work has also opened our eyes to the employment culture in Malaysia which is very different from the UK, for example. We’ve gained experience of how to work with this culture and how to employ people.” Expanding our customer base RHi (Rider Hunt International), acquired by AMEC in 2008, provides project services, specialist manpower and systems to the oil & gas and energy markets. “2013 has been a year of strengthening the existing client base, as well as forging relationships with new customers,” says Jeff Harrison, Managing Director, RHi Group, Guildford, UK. RHi has been involved with several major international oil & gas projects including Kearl in Canada, Clair Ridge in the UK and Gorgon, in Korea. “We have been providing services either as part of AMEC’s scope of delivery or directly to International Oil Companies. Nuclear Management Partners, a consortium of AMEC, URS and AREVA, was awarded a five-year contract extension by the UK’s NDA for its work on the Sellafield site. This is one of the world’s most complex and challenging nuclear sites and the focus is now on accelerating the clean-up of the high hazard legacy ponds and silos Tom believes this project will bring a lot of public exposure for Petronas, so our excellent delivery will be important in terms of future relationships. “We know there are future opportunities with Petronas. Malaysia has a lot of oil & gas assets, just short of 200, and they are over 25 years old. I believe this contract can show the client what we can do and what benefits we can bring. // 43 Growing Growing Oil & Gas Jeff continues:“In 2014, we’re looking to expand our footprint in the Middle East, in particular with National Oil Companies.” Delivering the most complex nuclear programme in Europe NMP (Nuclear Management Partners), comprising AMEC, URS of America and AREVA of France, first won a contract for the clean up of the Sellafield UK site from the Nuclear Decommissioning Authority (NDA) in 2008. The contract was recently renewed for the second five-year term, commencing in April 2014. Martin Wenban, Vice President, Strategic Programmes, Nuclear, Knutsford, UK, reflects on the achievements: “I would like to highlight three major successes. Firstly, Sellafield now has the best safety record in its history – and by halving the LTI rate we have brought Sellafield close to WANO’s (World Association of Nuclear Operators) world-class average. Secondly, we have delivered over £650 million worth of efficiency savings to the British taxpayer compared with the plan we inherited. Finally, we have invested £22.5 million out of our own fee over five years into local socio-economic, education and job creation projects. We are very proud of these, but mindful that more must be done to deliver even greater value for money to the NDA and this is our priority focus. “Sellafield is the single largest and most complex nucleardecommissioning programme in Europe. The project presents a mixture of operational, decommissioning and wastemanagement challenges from many legacy issues of the 1950s and 60s where most of the complications have arisen. AMEC and its partners are rising to this challenge, with a refreshed team of specialists and managers in place for the next five-year term.” We’ve achieved a lot at Sellafield but, clearly, there is more to be done to see a rapid acceleration of the decommissioning programmes. We recognise we need to bring even more skills and expertise from the wider AMEC business to the second term of this contract.” Martin Wenban 44 \\ The oil & gas market contributes about half of AMEC’s revenues and has been growing well. There continues to be a lot of activity in the UK North Sea, with our brownfield business particularly strong, and we have also won some good contracts in the Middle East. CNRL – delivering excellence over the years Our work for CNRL goes back about eight years when we were working on their extraction projects. Eighteen months ago the client came back and awarded us additional work. “That’s when I got involved,” says Brent English, Workshare Project Manager, Calgary, AB, Canada. “I was managing a part of the work between Calgary and Santiago. “The relationship with the client has been really good - hence we were awarded a froth treatment expansion project. We took over detail design work from a previous contractor the client wasn’t very happy with,” explains Brent. “Working for CNRL allows us to maintain the majority of the existing front end project work in oil sands.” ConocoPhillips announced first gas production from the Jasmine field in the Central North Sea in November 2013. AMEC provided engineering & procurement services on the existing Judy platform and hook-up and commissioning of new Jasmine facilities. Photo provided by Cyberhawk // 45 Growing Growing This is Talisman’s biggest project worldwide; we want to do well and grow the business with them.” Mitch Crichton And the biggest challenge of the froth project? “Validating what the previous contractor had done. In some cases, we had to sort of backward engineer our way to already fabricated equipment as the previous contractor information was not always available. However, we have a strong team and the client recently agreed to use our Santiago office for isometric production, as our past workshares were very successful.” Talisman – forming a long-term strategic relationship About two years ago, Talisman decided to tender both a five-year framework agreement and the Montrose BLP Brownfield contract, to a maximum of two contractors. Through a rigorous clarification process, AMEC was awarded both. The work on the Montrose contract will be completed in 2016 while the framework agreement has a twoyear option expansion, so it could potentially last until 2020. “We worked with Talisman several years ago, so it was positive to get the relationship back. We have had a great safety performance, applauded by the client,” says Mitch Crichton, Project Manager, Aberdeen, UK, proudly. “At the moment, there are just over 100 46 \\ people onshore and 50 people offshore on the project and we’re still due to grow further. This is a very strategic and high profile project for Talisman and we play an important part. We have to deliver in line with their expectations and aspirations. “We are looking at some workshare and collaboration with offices elsewhere in AMEC, in particular in Jakarta. We’ve built a great team, with a good mix of existing and new people. Currently, we have about eight graduates and three or four trainees. We’re doing a lot of behavioural coaching to maintain our excellent safety performance and to reinforce the right culture that will help us deliver projects safely and successfully.” BP – growing into large projects Over the years, AMEC has grown remarkably in Azerbaijan. “14 years ago, we had a shop window with two or three people bidding very small projects – and now, we are a tier 1 provider of engineering, project management, construction management for brownfield and greenfield projects. And then we entered into a consortium with Turkish Tefken and Azeri Azfen (ATA),” shares Martyn Trench, ATA Consortium Senior Construction Manager, Baku, Azerbaijan. “ATA has gained a hard-won track record of asset development, management, conceptual and detail design procurement, construction management, onshore and offshore completion. As part of ATA we undertook work on three major decks for the Central Azeri Compression and Water Injection Platform (C&WP), Process, Compression, Water Utility (PCWU) and Chirag Oil Project – West Chirag (COP – WC).” On the COP project, ATA developed the site, hired and trained new people and built a new fabrication shop; and for From left to right: Carend-Joy Koop, SmartPlant Review and Engineering Licensing Administrator; Courtenay Pearson, PDS Administrator; and David Chauncey, Frameworks Specialist, working in our Oil & Gas Canada office, Calgary, AB, Canada Supporting Movember AMEC offices around the world have been raising awareness of men’s health issues through their participation in Movember for the past two years! In 2013, 22 AMEC teams worldwide raised almost US$50,000. // 47 Growing Growing “Kuwait is a good hub for travelling all over the world; you can be in India, Thailand, Africa in a few hours. Also, families are enjoying it and schooling is great – we have people from Canada, the US, UK, Korea here, for example. I have been an ex-pat all my working life, living and working in about 29 countries.” From left to right: John Hunter Wilson, Mechanical Engineer; Peter Park, Structural Engineer; Ranbir Ghatoura, Mechanical Engineer; and Ben Davies, Mechanical Engineer, working in oil & gas, London, UK the first time, the primary steelwork and the exotic material pipe spools were all fabricated in-country on the ATA facility. “And in September 2013, we celebrated the completion of the project with the sail-away of the largest COP topsides ever built in Baku,” continues Martyn. “The conditions for this particular project were not always ideal and we had to cope with severe winters and very hot summers, but we delivered successfully. In addition, we have achieved over 20 million* man-hours LTI free. And, we are bidding a follow-on contract at the moment,” concludes Martyn. KNPC – creating a multi-national team on the project Gerry Baker, Project Director, finds Kuwait a great place to live and work. 48 \\ Gerry leads the KNPC** new refinery project, where we provide project management consultancy, managing the award and oversight of the contract packages. “We administer those contracts to ensure technical compliance and delivery of EPC (Engineer, Procure, Construct) and we also help with commissioning,” explains Gerry. “We have done a thorough review of the tender packages for EPC contracts and came up with a method to enhance the package. The client actually commented that they could really see the value AMEC and our approach is bringing. We work closely with our people in London – that’s our engineering hub. Project and construction management, commercial, contract management and some of the engineering strategy are done in Kuwait. In addition, we have technical editors in Calgary, AB, Canada, working with us and we are looking at utilising both Houston, * Read more about this achievement on page 26 ** Read more about KNPC on page 9 TX, US and Calgary for computer engineering systems. And recently, we have got an agreement from the client to use qedi* and their GoTechnology®. Our geotechnical person is from E&I in the US, so you can see, we work across the whole of AMEC. “Our previous PMC work for KOC (Kuwait Oil Corporation), a sister company to KNPC, helped us to win this contract; reputation is a strong driver. This is one of the largest oil refineries in the world to be built, worth $15 billion, with 610,000 barrels a day of refining capacity.” Enel – providing quality and experience There are several reasons why the upstream division of Enel concluded a Master Service Agreement (MSA) with AMEC. The MSA covers support for oil & gas, offshore and onshore environmental procedures and well pad engineering in Italy. Our assistance should lead to Enel getting a permit for new exploration and production wells. experience in oil & gas and permitting services. “There were about 35 competitors pursuing this bid and we won. It helped that we are an international provider and work for ExxonMobil and ENI in Italy. It was helpful to have been able to collaborate with other offices in the US, UK and Canada. “Enel is the largest producer of electricity in Italy and has a lot of sites in Italy and elsewhere. It also has a nuclear division and is currently trying to diversify its business, so Enel needs a provider like us that can assist them worldwide,” concludes Rudi. Based on our excellent delivery, we have recently won another big MSA, this time with our existing client, ENI, the fifth largest oil & gas company in the world. Sail-away of the latest Chirag Oil Project (COP) topsides for Azerbaijan International Oil Company. This was part of the fourth phase of the AzeriChirag-Gunashli (ACG) development operated by BP, on behalf of AIOC, in the Azerbaijan sector of the Caspian Sea. AMEC’s Baku office provided the project and construction management for this - the largest offshore structure built in Baku with a load-out weight in excess of 20,000 tonnes Rudi Ruggeri, Managing Director, Milan, Italy, is convinced that Enel chose AMEC due to the quality of our proposal package and extensive * Read more about qedi on page 41 // 49 Growing Growing Environment & Infrastructure We delivered this project ahead of time because of close cooperation and regular communication with the client.” James Frifeldt We provide E&I services across all of our markets including oil & gas (see page 49). The E&I market itself has been strong in 2013, particularly in our industrial and transportation sectors. Charlotte Knights – assisting the client every step of the way We work for many different customers, coming from all walks of life. The Charlotte Knights, a minor league baseball team, engaged us on their new uptown stadium in Charlotte, NC, US. We previously explored this particular site in 2000 for a potential basketball arena which never came to be. Later, the requirements changed, and due to our excellent past work, we were the obvious choice to help the Knights. “On this project, we used some of our traditional services, such as geotechnical exploration, environmental due diligence work, project design and then, during construction, we provided all inspection and testing associated On a project like this, we always look for solutions. Some tend to look for problems and leave the client with them. We go out of our way to anticipate and develop solutions to various problems, so there is no lost time and the project is completed successfully.” Rob Smith 50 \\ Vanessa Cottle, Water Resources Specialist (with her local guide) performing environmental services on La Granja Exploration Project in the Cajamarca Region, Peru for our client Rio Tinto Minera Peru with the project,” describes Rob Smith, Chief Engineer, Charlotte, NC, US. “Our work is essentially complete and the client was really happy. There is potentially further work on the site – the client wants to build a hotel and office building beyond the outfield, and they need the same services, so we have submitted a proposal for that piece of work. “Everything went relatively smoothly and I believe it’s due to the team we put together. I used some senior technicians to do all the field testing and inspection; we regularly checked that everything was going the way it should be; and I talked to the client regularly. Things usually stay on track when everyone knows what’s going on.” National Park Service – delivering critical repairs for the community Sometimes we work in the most unusual and challenging places, such as when providing critical repairs to the Kalaupapa dock structures on the island of Moloka’i, HI, US. “Kalaupapa is an isolated peninsula with a community established in the 1800s for people with leprosy,” explains James Frifeldt, Associate Construction Manager, Honolulu. AMEC provided a variety of construction services for the new Charlotte Knights ballpark including: environmental, geotechnical engineering, and materials testing and special inspections. Photo from left to right: Wendy Bruss, Senior Engineer; Shirshant Sharma, Senior Engineer; and John Metcalf, Technical Professional, at the Charlotte Knights ballpark site, Charlotte, NC, US // 51 Growing AMEC is providing design services to improve the Morpeth sewage treatment works as part of a 10-year framework agreement with Northumbrian Water Limited. Photo from left to right: Louise Purdy, Civil Engineer and Colin Nash, Engineering and Construction Contract Site Supervisor, Morpeth, UK Growing “The dock structures are extremely important because all supplies are delivered by boat to the island only once a year, so without them the community wouldn’t survive.” We were awarded this project by National Park Service and had one year to complete it. This project saw the collaboration of seven US-based AMEC offices that were helping with different aspects. “It was challenging to bring equipment and materials as there’s no other way to get there but by plane or boat. And there are no roads there! The environmental component was also very sensitive – we couldn’t disturb anything and had to video everything before and after.” Kahramaa – using past experience to our advantage In Qatar, our E&I team is working with local utility supplier Kahramaa to use Aquifer Storage and Recovery (ASR) technology to improve water security and fulfil some of the Qatar’s ambitions for agricultural sustainability and food security. ASR is the storage of water in underground aquifers during times when it is available and its recovery from the aquifer when needed. “This is a new client and interestingly enough, we were invited to bid for this project due to the work conducted 20 years ago by Entec, a company AMEC acquired in 2010. So this is a great example how a previous high-quality project is helping us now,” explains Rik Ingram, Principal Consultant Hydrogeologist, Doha, Qatar. E&I offices in the US and UK are collaborating to complete this work in the first quarter of 2015. “The customer is pleased as we bring a lot of expertise of ASR technology, in particular from Florida which is hydrologically and geologically similar to Qatar. In addition, we’ve introduced Geographic Information Systems (GIS) technology to process, manipulate and store data in new ways. And we’ve been successful when presenting data and maps to the client – here we rely on expertise from the UK, where our people use GIS regularly for ground water projects.” Protecting the US President When President Obama was inaugurated in January 2013, our Emergency Management group was on the scene, or rather behind the scenes and across the Potomac River at the District of Columbia Emergency Operations Centre. 52 \\ Participating in the 2nd annual Corporate Challenge, employees in Saskatoon, SK, Canada, joined 20 other corporations and businesses to promote ‘a healthy, team oriented business community through friendly competition while helping raise awareness and contributions to local charities’. Each year the winning team chooses which charity will benefit from the fundraising efforts. The chosen charity was the Ronald McDonald House, receiving over CDN$25,000. “The command centre takes up a whole city block,” describes Clay Pacheco, Sr. Emergency Manager, Jacksonville, FL, US. “We had to work with officials from the DC Homeland Security / Emergency Management Agency, FEMA, US Capitol Police, US Secret Service and local police and fire departments.” In addition to monitoring potential threats and weather events during the inauguration, Clay’s team conducted extensive incident management team training and preparedness exercises for the agency. “We really challenged the local emergency management staff – they considered our input and came prepared for the inauguration week.” // 53 Growing Growing Mining The ability to source a strong team from throughout AMEC has been one of our advantages.” Kevin Brown “As CGNPC was not involved in the development of feasibility studies, a lot of decisions were re-questioned, so the project has been challenging. There has been a significant downturn in the mining market, as commodity prices have weakened and our customers have reassessed their capital expenditure plans. Our business has not been immune, but we have been able to improve our positioning and win some interesting new pieces of work. During 2013 our Shanghai and Vancouver offices collaborated on the next stage of our work, providing feasibility and design services for the underground mine at the Oyu Tolgoi copper-gold mining project in Mongolia. Photo shows work being done underground in the Oyu Tolgoi mine 54 \\ Swakop Uranium – introducing the AMEC Way for success On the Husab project we are responsible for engineering, procurement and construction management (EPCM) on a uranium mine and plant in Namibia, Africa, as part of a joint venture with Tenova Bateman. Our client is Swakop Uranium, part of Guangdong Nuclear Power Company (CGNPC). CGNPC is the largest nuclear power company in China and they purchased the project to secure uranium for the nuclear power stations they are building in China. This is a typical fast track project where we are dealing with engineering and construction simultaneously. The entire project should be finished by late 2015. “The project actually originated in our Perth office, where the initial study had been done, and then it was moved to Johannesburg,” explains Johannesburg-based Gavin Chamberlain, Project Director. “The biggest challenge, however, is the cultural difference in terms of the way business is traditionally done in the African market versus the way it’s done in the Chinese market. We have been aligning project management procedures as well as getting used to the hierarchical structure of the client. We have now reached an understanding between the parties to ensure we deliver on the project. together. In addition, this is the first execution project that this office has pulled off – before, we had done only studies. And in terms of our performance, we have been very successful; we have achieved over 2 million man-hours LTI free. We are also following the AMEC Way of project delivery but had to simplify some procedures so that everybody on the project can access those – that truly helped with excellent execution.” These enhancements, developed by new and ‘real’ users, are supported by the AMEC Way PDLT. AMEC is providing project management services for the full scope of facilities on the Legacy Potash project for K + S. This is Saskatchewan’s first new potash mine in nearly 40 years and production will commence in 2016. Photo shows winter construction at the Legacy site “And, yes, we have had some issues but the collaboration within AMEC has helped us get over it. One of the challenges was that the Johannesburg office had never executed a project in Convero as part of the AMEC Way. So we needed support on that and right now there are a few Canadians and Australians working with us. “This is a strategic project as we’re selling the wider AMEC to the local market. We’re selling the model that relies on inter-office working // 55 Growing Growing K + S – aligning with the client for success For Kevin Brown, Senior Project Director, Saskatoon, SK, Canada, the key to success on the Legacy project so far has been streamlining our execution strategy with the client, the German company K + S. K + S, the largest salt producer in the world and the fourth largest producer of potash, is a new customer. Their potash mine, where we provide EPCM (Engineering, Procurement, Construction Management) services, is located in Saskatchewan, Canada, and should go into production in 2016. “We had to reach alignment with the client and now the relationship is really strong,” shares Kevin. “In October, we presented the outcomes of a value engineering phase aimed at optimising Build a Bike, Connect a Family Volunteers from our Calgary office in Canada and Cardel Homes built 55 new bikes for local children. 17 reconditioned bikes were also presented to adults and guardians, along with bike helmets for all. Since 2011, ‘Build a Bike, Connect a Family’ has promoted connections and active lifestyles for less-fortunate families. 56 \\ the scope and cost, and we got very positive feedback from K + S. “This project is a solution mining project, which is very rare. It is not conventional underground mining; potash is mined by pumping water and brine into caverns and dissolving the potash which is then pumped up to the surface in solution. And this is the first solution mining project, and the first greenfield potash mine of any kind, in this part of the world in 40 years. “We enjoy quite a diverse team – we’ve got people here from AMEC in Canada, the US, Peru and the UK. In particular, our Canadian oil sands unit provided us with some of their strongest resources in project controls and estimating,” concludes Kevin. ArcelorMittal – strengthening our experience in Africa In 2010, ArcelorMittal Liberia (AML) engaged us to do a feasibility study for the Western Range Iron Ore project in Liberia, Africa. Since then, we have been working in two major areas: the Port of Buchannan where iron ore is loaded onto ships and shipped to the market; and the concentrator plant where the mine is located, about 230km from the port. This is the first project that AML is building from scratch. Raj Punn, Project Manager, Oakville, ON, Canada, believes that this project is one of the client’s flagship projects as they make a difference in the country. “Liberia went through a 14-year civil war; it has just come out of that during the past eight years. The client has a commitment to the government to build hospitals, schools, and improve infrastructure. AML is bringing value to the country by hiring the locals, training them and providing education. “AML appreciates the value we’re bringing to the project. For example, we’re using a 3D engineering model, which means that the client can virtually walk through the plant. We are using workshare – that’s one of the great things at AMEC. Engineering is managed from Oakville and we also involved our marine division in Vancouver. In addition, we have just hit 4 million man-hours LTI free, which is a fantastic achievement in Africa.” Raj also adds: “This project doesn’t have a traditional management structure. About a year ago, an integrated project delivery team was created and this team comprises AMEC as well as AML people. This means we’ve been able to integrate the two companies and align the goals of the project better.” We will be putting this project on AMEC’s resumé - a lot of clients want companies with African experience, working in a low-cost environment and specific economic conditions.” Raj Punn Terra Nova Technologies (TNT), an AMEC subsidiary, provided design, equipment supply and construction services for the Solomon mine, a part of Fortescue Metals’ major expansion in Western Australia’s Pilbara Region. A three-hub strategy has been used, by creating three major iron ore operations in close proximity and using centralised infrastructure. Photo shows an erection of 167 tonne 10x11x14m modular transfer tower that was fabricated and then completely preassembled offsite in Thailand and shipped to site as shown // 57 Growing Growing Clean Energy “In addition, our team also received an HSSE award for excellence. The client is very happy and the plant has been operating well and reliably.” In recent months we have seen significant growth in our renewables business in Americas, particularly new solar projects. In Europe, the clean-up contract on the Sellafield site was renewed for a further five years and progress was made on the UK’s nuclear new build programme. AMEC was awarded a major environmental impact assessment by the Nuclear Energy Company of Slovakia (JESS) for a new 1,000MW nuclear power station at Bohunice in Slovakia. The photo shows the existing nuclear power station in Slovakia where the new one will be also located 58 \\ Energy Source – winning repeat work based on excellent execution We completed Energy Source’s Hudson Ranch Power I project successfully in 2012 and subsequently were awarded preliminary design and engineering work on Hudson Ranch II. The work for Energy Source was first executed from our Phoenix, AZ, US, office and then it was moved to Atlanta, GA, US. “Hudson Ranch is a relatively new company, established in 2006-2007 to develop geothermal resources in the Imperial Valley, California, US. On the Hudson Ranch I project we performed the work on time and budget. The project received numerous awards, such as the Environmental Stewardship Award and it was also named the Geothermal Project of the Year in 2012,” says Atlanta-based Jeff Swoope, Senior Project Manager. Tarek Tawfik, Process Lead Engineer on the project, adds some technical details about the plant: “This is actually the first geothermal plant that AMEC has worked on. The source of the geothermal brine is underground reservoirs and these are about 7,500-9,000 feet deep, titanium lined – you know, just the fact that you’re getting 500 degree steam and water out of the earth is kind of unique. The earth basically functions as a boiler.” Jeff believes that the project was also successful due to regular communication and collaboration with the client and suppliers. “We did online reviews with everybody to actually see what the plant will look like when built. We published the model weekly and everyone had access to it. We spent a lot of time in weekly review meetings. And we used other AMEC offices to help us on the project, namely Greenville, SC, US and Vancouver, BC, Canada.” EDF – improving and growing nuclear assets One of the ways in which we support EDF is on the UK’s existing nuclear reactor fleet where our key focus is to maximise its lifetime. “We’ve helped increase the fleet generation output and we will continue to do that,” explains Darren Dudley, Business Unit Director, Knutsford, UK. “We have also improved plant and equipment performance by reducing unplanned losses, reducing unplanned reactor trips. We continue to develop our relationships with EDF and we’re seeing customers now starting to look at lifetime contracts which would cover the remaining generation life of the fleet. This way we’ll be able to demonstrate a long-term commitment to the client. We would like to welcome our new colleagues from Automated Engineering Services Corp. (AES). Photo shows AMEC AES closing ceremony. From left to right: Curtis Warchol, AES Vice President Engineering; Tim Gelbar, AMEC PPA President; Achyut Setlur, AES President; Phil Barnes, AMEC PPA CFO and Thomas Vogel, AES Vice President Projects // 59 Growing Growing We’re excited to execute a project of this size and demonstrate to a lot of other clients what AMEC can do.” Matt Tapp, Project Director, Atlanta, GA, US AMEC is applying its world leading nuclear expertise to develop nuclear fusion for the future for Fusion for Energy (F4E), the organisation responsible for providing Europe’s contribution to the International Thermonuclear Experimental Reactor (ITER) being constructed in the south of France. Current projects include work in the areas of waste management, radiation mapping and remote handling, together with significant contracts in some of the most technologically challenging areas of the project including design of test blanket modules and the manufacturing of first wall panels. The photo demonstrates what the plant site will look like when finished 60 \\ Darren continues: “In addition, we are enhancing our global capabilities, for example, in 2012 we acquired Serco’s nuclear business which we have integrated into AMEC and in 2013 we also acquired Automated Engineering Services Corp., a nuclear services firm based in the US.” Darren believes that our innovative technologies and collaborative approach to the customer and suppliers have also been key to our success. “For example, we have developed tools that can be deployed into a reactor to modify its internals. You know, we have established a truly cutting edge technology and process which will extend the life of power stations. In addition, we have introduced a very collaborative approach when working with the client and suppliers, which EDF appreciates. This work is based in the UK but we’re engaging with EDF in France to see how we can take our expertise from the UK and support the huge nuclear fleet EDF has there.” We are also supporting EDF’s new build aspirations. Richard Cope, Project Director, London, UK, has more details. “Our main role is to bring what we call ‘UK context’ to the French design so that it meets UK standards. The project is in the design stage but this is a long-term contract that could span many years to come. It’s a strategic project as it’s the first of what’s likely to be the next generation of nuclear new build; in addition, it’s important for growing our business in France. “The project is challenging as there are elements regulated in France which aren’t regulated in the UK and vice versa. And we work with a different business culture in France; it’s taken us some time to understand it and overcome language issues but now we’re pretty well integrated. Sempra US Gas & Power – delivering a large solar project successfully Working on one of the largest solar projects in the world could present a few challenges. But not for AMEC, when bidding for a solar project with Sempra US Gas & Power which is seven times bigger than our previous projects. “The team got involved very early in the process before the bid, to think how we would go after it AMEC helps build Centre for Children’s Rare Disease Research The London Focus Group raised over £20,000 for several charities in 2013, including one which will help build a centre for Children’s Rare Disease Research in the Great Ormond Street Hospital, London, UK. strategically. So there was really a strong team effort behind it,” shares Topher Wood, Solar Projects Business Development Manager, Atlanta, GA, US. Topher explains that although we were awarded the project in July 2013, we have already delivered the engineering; we have received construction permits, major equipment and materials; and we have had very positive feedback from the client. “We won this project due to our deep understanding of solar energy and being able to optimise the plant specifically for its performance needs. We offered a good price and quality. This project gives us a competitive advantage as there are only a few players who can now compete with us on such a large scale. In addition, Sempra will continue to plan large solar and other projects, so there’s potential for more work.” AMEC provided EPC services for a 35MW Foothills solar photovoltaic (PV) plant in Yuma, AZ, US as part of the Arizona Public Service (APS) Sun Programme. This is the largest APS-owned PV plant to date and will generate enough energy to power 8,750 Arizona homes. The photo shows the onsite project construction team at the dedication ceremony “I think EDF selected us for this particular project due to our great track record in nuclear work in the UK and excellent safety culture.” // 61 Achieving g n i v e i h Ac So ? ’ time, s r a e g y in 30e collaborativning our e b e r e w hi ea e wiloloks at how wure we are arc employeesy, r e h s l w u n n tion to e for o e compa ublica hoice h owing This p ing and gr ployer of c stomers, t u v m c o e r r the imp r ou ice fo : to be goals tner of cho rs. ar sto the p e for inve c i of cho “... During 2013 AMEC plc celebrated 30 years as a listed company. So much has changed since the early days, as our 30+ year veterans explain. “30 years ago we had a good business but without direction and vision. Now we have both - and a track record of success in our journey,” says Dave Spencer. Steve Milligan adds: “This multitude of companies has been melded into a single entity, with a single vision and common values that are consistently implemented on a global basis.” Back in 1982 Anne Shields remembers running up and down corridors chasing manual timesheets. “Now it is all completed through our Convero systems by the press of a button!” There has also been a significant change in our safety culture, as Mick Muddimer explains: “Looking back on normal working practices then and it is amazing we didn’t have more accidents.” Kevin Blair adds: “AMEC is now at the forefront of safety in all aspects of the business.” Stephen Walden believes that AMEC is now a truly global organisation, increasing opportunities for travel, experience and development, but “it still feels like a close-knit family.” Simon Smart says: “There is enormous opportunity now available for staff to realise their ambitions and achieve their career goals, which makes AMEC a very exciting place to work.” More collaboration and a drive for excellence will make AMEC a better and more prosperous company and a better choice for our customers.” Tom Turner, Global IT 62 \\ “Our be practices will d our an g in ad industry le / HSSE track sustainability the record will be Francois benchmark...” Lafaix, UK I hope ther e’s no more pap er...!” Dee Ann Plop per, US “..AMEC’s head office w ill most likely be in Asi a...” Ken Phillips, UK “AMEC ining & Asteroid M .!” Minerals.. UK hepherd, Bob S “Engineers and designers of all disciplines are interacting with a live, 3-D model of the project, communicating with each other anywhere on the globe...” John Loeve, Canada “With the advances in be technology we should ter, fas ts jec able to deliver pro k ris s les h more accurately, wit ..” ts. en cli r and expense to ou Jim Zhao, Can ada “3-D printers will build parts for nuclear power stations on site...and telecommuting from home “Diversified will be widespread...” into consultancy Philip Davies, UK “...a very strong R&D department supp orting not only nuclear power bu t all forms of sustainable ener gy, such as geothermal and solar energy...” research such as biological and nuclear solutions” Danny Hope, UK “...an iconic leader other compan that ies, not just engineering and consultin g, will emulate ...” Maggie Schneider, C anada Eric Scott, US These are long-term aspirations which force us to think about the next 30 + years. Predicting the future is difficult, so we need to create a flexible, responsive, agile organisation that can withstand knocks and take advantage of opportunities. That’s exciting – and that’s what will bring long-term success for us all.” Samir Brikho // 63 Produced by Communications January 2014 communications@amec.com Read more on AMECnet and amec.com Join the conversation on AMECnet + Yammer #Onreflection: 64 \\ Follow us on: Join us on: