Summer 2015

Transcription

Summer 2015

Summer 2015 | Volume 22 Issue 2
Life Moving Forward
Hiring Entry Level vs.
Experienced Technicians
CRP: OEM vs Alterer
QAP Straight Talk:
Why We Calibrate
and more!
BRAVO!
To All the 2015 Local Heroes Winners
See pages 22 - 25
MOBILITY
National Mobility Equipment Dealers Association
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Posture Vest
Bruno Independent Living Aids | 1-800-462-0664 • www.bruno.com
code: CIRCUITNMEDA0214
NMEDA CIRCUIT BREAKER
SUMMER 2015
FEATURES
COLUMNS
20
6
President
Sam Cook
CEO
Dave Hubbard
26
Layout, Editor &
Creative Director
Jenna DeTrapani
34
Contributing Writers
Sam Cook
Dave Hubbard
Russ Newton
Jud DeMott
Harry Baergen
Ray Morton
Chuck Hardy
Martine Kempf
The Circuit Breaker is published
quarterly by the National Mobility
Equipment Dealers Association.
Office located at 3327 W.
Bearss Avenue, Tampa, FL
33618. For business office,
advertising and subscriptions:
CONTENTS
VOLUME 22, ISSUE 2
48
Association Matters
- Quarterly Finance Report
- National Mobility Awareness
Month Coverage
NEW! QAP Straight Talk:
Why We Calibrate
- By Chuck Hardy
By Sam Cook
16
CEO’s Report
By Dave Hubbard
44
Guidelines Group Talk
By Ray Morton
NMEDA News Brief
- Hiring Entry Level vs.
Experienced Technicians
- NMEDA Education
& Training News
- VMI Launches Commercial
Division
- QAP Audit Observations
- Solutions for Seniors
50
Industry Advisor
- OEM vs. Alterer in the CRP
Tel: 813.264.2697
Toll Free: 800.833.0427
Fax: 813.962.8970
www.nmeda.com
info@nmeda.org
President’s Letter
Canada Regional Report
By Russ Newton
54
Representative Reports
By Your Board Representatives
ALSO
4
2015 Board of Directors
8
List of NMEDA Dealers
47
QAP Discount Program
52
2015 Canadian Board of
Directors
56
Manufacturer/Associate
Member Directory
61
Dates to Remember
Subscription rates for the U.S.A
and Canada: $16.50/4 issues.
Back issues are available by
calling the NMEDA office.
All rights are reserved under
copyright laws © 2014. Media
note: Permission is granted
to quote or reprint from this
publication. Please credit the
Circuit Breaker.
The articles published in the
Circuit Breaker reflect the
opinions of their authors, not
NMEDA. As such, NMEDA
neither takes a position on nor
assumes responsibility for the
accuracy of the information or
statements contained therein.
NMEDA MISSION STATEMENT
Through our diverse membership NMEDA advocates and supports excellence
in providing safe, reliable vehicles and modifications to enhance accessibility
for people with special needs.
TYPE FONT: Gotham
ON THE COVER: © Jenna DeTrapani, NMEDA
Summer 2015
3
BOARD OF DIRECTORS
Sam Cook, President
Superior Van & Mobility
4734 Rockford Pl.
Louisville, KY 40216
502-447-8267 phone
502-657-1930 fax
scook@superiorvan.com
Bill Koeblitz, Vice President
MobilityWorks
810 Moe Drive
Akron, OH 44310
800-638-8267 phone
866-836-0043 fax
bkoeblitz@mobilityworks.com
Richard May, Secretary
Bob Kitts, Rep. at Large
Auto Assist, Inc
5002 Lehigh Road
College Park, MD 20740
301-699-2238 phone
301-699-2239 fax
autoasst@erols.com
Jud DeMott, Midwest Rep.
Access 2 Mobility, Inc.
12406 State Highway 155 South
Tyler, TX 75703
877-254-5438 phone
903-534-7101 fax
jud@access2mobility.com
Chad Blake, Western Rep.
United Access
9389 Natural Bridge Rd
St. Louis, MO 63134
314-426-1010 phone
314-426-1081 fax
richard@unitedaccess.com
Ability Center
4797 Ruffner Street
San Diego, CA 92111
858-541-0552 phone
858-541-1941 fax
cblake@abilitycenter.com
Kevin Durban, Treasurer
Bill Siebert, Past President
Performance Mobility
333 East 76th Ave.
Denver, CO 80229
303-288-0140 phone
303-288-0366 fax
kevind@performancemobility.com
Mike Bruno, Mfg. Rep.
Bruno Independent Living Aids
1780 Executive Drive
Oconomowoc, WI 53066
800-882-8183 phone
262-953-5502 fax
mikebrunoii@bruno.com
Tim Barone, Mfg. Rep.
Vantage Mobility International (VMI)
5202 S. 28th Place.
Phoenix, AZ 85040
800-348-8267 phone
602-243-9843 fax
timb@vantagemobility.com
Ron Mohr, Rep. at Large
Clock Mobility
6700 Clay Ave.
Grand Rapids, MI 49548
800-732-5625 phone
616-698-9495 fax
ronm@clockconversions.com
4
2015
NMEDA Circuit Breaker
Heartland Mobility
4815 S. 115th Street
Omaha, NE 68137
402-934-7826 phone
wsiebert@mchsi.com
John Anschutz, Associate Rep.
Shepherd Center
2020 Peachtree Rd. NW
Atlanta, GA 30309
404-350-7720 phone
404-350-7356 fax
john_anschutz@shepherd.org
Russ Newton, Canadian President
Howell Ventures
4850 Rt. 2 Hwy
Upper Kingsclear, NB E3E 1P8
506-363-5289 phone
800-506-6666 fax
russ@suregrip-hvl.com
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SURE-LOK.COM/TITAN
PRESIDENT’S LETTER
SAM COOK
(SUPERIOR VAN & MOBILITY)
The NMEDA President, Sam Cook, is the owner of Superior Van & Mobility.
Sam has many years of experience on the Board and previously served as
Vice President. Sam believes that It is an exciting and challenging time to
be in the mobility industry. As dealers, we get much more accomplished
as a group than as individual dealers, which is why he feels so strongly
about the power of NMEDA.
that there were no past due invoices
was one that most dealers have had
owed to mobility dealers at this time.
A
issues with, slow payment by the VA
I nearly fell l out of my chair! He was
s my term of serving as
to its vendors. We arrived in Washing-
just a little off. We turned in to the
NMEDA President comes to
ton a day early to prep for the hear-
VA over 4.7 million dollars in past
an end, one thing I will miss
ing, Dave Goch and Dave Hubbard
due invoices - by far the most we
the least is writing these articles once
did a great job of getting me ready to
have ever turned in at one time.
a quarter - though it seems like I am
testify under the lights. I pleaded our
writing them once a month! However,
case about the slow payment issue
In some more positive news we had
this article is a little easier to write be-
and the effect it had on small business
cause of all of the positive things that
owners, and was able to slide in the
are happening for our organization.
fact that the VA had not updated its
As you know, we have had many DC vis-
handbook for many years and there
its over the last few years to gain friends
was no selection criterion for selecting
and influence policy that affects all of
Mobility Dealers. I will say I got more
us. Since my last article we have been
emails and texts from NMEDA mem-
to DC on two occasions; the first was
bers about NMEDA testifying in front
our usual Hill visits, along with meet-
of Congress than all the comments
ings with PVA, United Spinal, NHSTA
and questions I have gotten combined
and our annual trip to the VA. We have
since I have served on the board.
been very patient with the VA for many
Within a few days after testifying we
years in regards to the updating of the
got the news that we had been waiting
VA Handbook and for developing some
for, we had a sponsor of our legisla-
type of selection criteria for the VA to
tion! Congresswoman Jackie Walorski
use when selecting Mobility Dealers to
of Indiana had agreed to be the lead
perform work for the VA. The leader-
sponsor of our bill. Our issue has bi-
ship of NMEDA decided earlier this year
partisan support and we hope to have
that we had run out of patience and
action over the next few months. As
our current course of action needed
Dave Goch reminds us all of the time
to change. So we decided to go the
this is a marathon not a sprint, but it
legislative route. We floated this idea
does feel good to see the fruits of
to some of our friends in Congress; the
your hard work start to pay off.
reception that we received was positive.
6
testify in front of Congress. The topic
Another action that we took was turn-
To our surprise in only a few weeks
ing in dealers’ past due invoices to the
after returning home from DC, we got
VA. While testifying, the VA represen-
a call that we had an opportunity to
tative said it was his understanding
a very good meeting a NHSTA. We
have had and continue to have a
good partnership with NHSTA. They
have invited us to display modified
vehicles at their celebration of the
25th anniversary of the ADA Law.
This event will be July 29th at the
NHTSA headquarters. NMEDA will
be well represented and will use this
event to show our wares off to members of Congress and their staff.
Last but not least, the Manufacturer’s
QAP task force has wrapped up its
work and have developed a blueprint for the first phase of our new
Manufacturer’s QAP program dealing
with structural modifiers of vehicles.
This will not only give consumers the
information that they need when
selecting a safe modified vehicle but
dealers and driver evaluators the
peace of mind that they are selling
and recommending safe vehicles.
As always please don’t hesitate to
call or write with comments or suggestions at scook@superiorvan.com
or (502) 410-1901.
---
Summer 2015
7
NMEDA DEALER MEMBERS
UNITED STATES
____________________________
ALABAMA
Q Griffin Medical Associates
213 Chestnut Street NW
Hartselle, AL 35640
256-751-1365
1
Q Gulf States Mobility
1647 Coosa River Parkway
Wetumpka, AL 36092
334-514-6590
1,2,3
Q MobilityWorks
3747 Pine Lane SE
Bessemer, AL 35022-5642
888-473-5402
1,3
Q MobilityWorks
2150 Meridian Street North
Huntsville, AL 35811
888-473-5402
1
Q Phase III Vans, Inc.
2015 Eastern Blvd
Montgomery, AL 36117
334-244-1011
1
Q Sylacauga Handicapped, Inc.
1304 Talladega Hwy.
Sylacauga, AL 35150
256-249-3717
1,2,3
Q Team Adaptive Medical, Inc.
1251 Bolton’s Branch Dr.
Mobile, AL 36606
251-471-1088
1,3
____________________________
ARKANSAS
Q Accessibility Specialties, Inc.
1920 John Barrow Rd.
Little Rock, AR 72204
501-312-1000
1
Q Presidential Conversions
2887 No. College, Suite B
Fayetteville, AR 72703
479-521-8433
1,3
Q Presidential Conversions
2500 Commerce Drive,
Bldg. A, Suite B
Jonesboro, AR 72401
870-933-7270
1
8
Q Siebert Mobility Inc.
712 Hwy 5 N.
Benton, AR 72019
501-316-2466
1,2,3
____________________________
ARIZONA
Q A.D.E. Industries, Inc.
3621 S. Palo Verde
Tucson, AZ 85713
520-571-7156
1
Q Ability Center
23606 N. 19th Ave.
Phoenix, AZ 85085
623-879-0800
1,3
Q Ability Center
4720 N. La Cholla Blvd
Tucson, AZ 85705
520-293-3596
1,3
Q Dignified Motors LLC
3422 East Roeser, #A-102
Phoenix, AZ 85040
877-344-6686
1,2,3
Q Performance Mobility
2140 W. Broadway Rd. #101
Mesa, AZ 85202
602-275-3325
1
____________________________
CALIFORNIA
Q Ability Center
2715 Seaboard Ln.
Long Beach, CA 90805
562-634-5962
1,2,3
Q Ability Center
711 S. Allen St.
San Bernardino, CA 92408
909-383-3883
1,2,3
Q Ability Center
6550 Freeport Blvd. Suite A
Sacramento, CA 95822
916-392-1196
1,3
Q Ability Center
11600 Western Avenue
Stanton, CA 90680
714-890-8262
1,2,3
Q Ability Center
4797 Ruffner Street
San Diego, CA 92111
858-541-0552
1,2,3
Q Ability Center
3548 Empleo St.
San Luis Obispo, CA 93401
805-549-7996
1,2,3
Q MobilityWorks
1822 Embarcadero Avenue
Oakland, CA 94606
888-473-5402
1,3
Q Access Options, Inc.
109 Lee Road Suite D
Watsonville, CA 95076
831-722-6804
1,2,3
Q MobilityWorks
325 N. Altadena Drive
Pasadena, CA 91107
888-473-5402
1,3
Q Access Options, Inc.
41545 Albrae St.
Fremont, CA 94538
408-734-5438
1
Q MobilityWorks
1245 Laurelwood Road
Santa Clara, CA 95054
888-473-5402
1,3
Q Accessible Mobility Center
of Santa Rosa
2975 Dutten Ave., Suite A
Santa Rosa, CA 95407
707-575-6997
1
Q MobilityWorks
7720 Sepulveda Blvd.
Van Nuys, CA 91405
888-473-5402
1,3
Q AERO MOBILITY
1001 N. Weir Canyon Rd.
Anaheim, CA 92807
714-973-8600
1,2,3
Q Better Life Mobility
8130 Parkway Drive
LaMesa, CA 91942
619-474-4072
1
Q Better Life Mobility
7239 Indiana Avenue
Riverside, CA 92504
951-686-3152
1
Q Destinations Mobility
2501 Florin Road
916-868-6797
1,3
Q Driving Specialties
of Sacramento
2216 Cemo Circle #A
Rancho Cordova, CA 95670
916-635-2765
1
Q Economy Medical
114 Center Ave.
Pacheco, CA 94553
925-671-4800
1
Q Gary E. Colle, Inc. dba
Goldenboy of San Diego
12130 Dearborn Pl.
Poway, CA 92064
858-748-9414
1,3
Q MobilityWorks
890 Cowan Road, Suite B
Burlingame, CA 94010
888-473-5402
1,3
Q MobilityWorks
120 N. Diamond St.
Fresno, CA 93701
888-473-5402
1,3
Q MobilityWorks
3127 Fite Circle, Suite B
888-473-5402
1
Q MobilityWorks
1300 Nord Avenue
Chico, CA 95926
888-473-5402
1,3
Q Modesto Mobility Center, Inc.
1025 Lone Palm Ave. Ste 5A-B
Modesto, CA 95351
209-577-1069
1,3
Q Sacramento Van
Conversions & Mobility
5821 Florin Perkins Road
916-381-8267
1
____________________________
COLORADO
Q Dynamic Adaptive Solutions
2331 W. Hampden Avenue
Unit 162
Sheridan, CO 80110
720-939-1211
1
Q Frontier Access
& Mobility Systems, Inc.
1308 Riverside Ave., Suite A
Fort Collins, CO 80524
970-223-8267
1
Q Auto Mobility Sales
5601 NW 9th Ave #203
Ft. Lauderdale, FL 33309
954-974-7028
1
Q Mobility Freedom, Inc.
8203 Ulmerton Rd.
Largo, FL 33771
727-521-4248
1,3
Q Phase III Mobility
4333 Gulf Breeze Parkway
Gulf Breeze, FL 32563
850-934-1125
1
6285 Corporate Drive
Colorado Springs, CO 80919
719-590-1400
1
Q Auto Mobility Sales
dba Ride-Away, Inc.
1925 10th Ave. N. Unit 1
Lake Worth, FL 33461
561-586-1997
1,3
7444 Narcoossee Rd. Ste 406
Orlando, FL 32822
407-674-8778
1,3
9500 W. 49th Ave. C107
Wheat Ridge, CO 80033
303-467-9981
1,2,3
Q KEMPF, Inc.
225 S. 78th Street
Tampa, FL 33619
813-630-0409
1,3
Q Mobility Styles, Inc. dba
Mobility Express
9300 Cortez Blvd.
Weeki Wachee, FL 34613
352-597-4546
1
Q Piper Medical, Mobility
& Accessibility
1885-B NE 149th Street
North Miami, FL 33181
305-940-2030
1,3
333 East 76th Ave.
Denver, CO 80229
303-288-0140
1,2,3
____________________________
Q Mike Erdman Mobility
1545 E. Merritt Island Cswy.
Merritt Island, FL 32952
321-454-4430
1,2
Q Mobility Transportation Systems
4010 E. Hillsborough Ave.
Tampa, FL 33610
813-246-9116
1,2,3
Q Ride-Away
8706D East Broadway Ave
Tampa, FL 33619
888-RIDE-AWAY
1,3
Q MITS at Custom Mobility
7199 Bryan Dairy Road
Largo, FL 33777
727-524-1300
1
Q MobilityWorks
8415 S.W. 129 Terrace
Miami, FL 33156
305-234-0071
1,3
Q Team Adaptive, Inc.
1503 Foster Ave.
Panama City, FL 32405
850-522-0059
1
Q Mobility America
5130 Hwy 98 N.
Lakeland, FL 33809
863-816-1513
1
Q MobilityWorks
2727 St. Johns Bluff Rd.
Jacksonville, FL 32246
888-473-5402
1,3
Q Mobility Express
4320 US Hwy 19
New Port Richey, FL 34652
727-849-0262
1
Q Movin’ On Mobility
342 Pike Rd. Suite #26
West Palm Beach, FL 33411
561-881-5600
1,3
Q The Mobility Store LLC
dba Mobility Express
915 N. Florida Ave.
Lakeland, FL 33801
863-688-3900
1
____________________________
Q Mobility Express
7910 Ulmerton Road
Largo, FL 33771
727-556-2917
1
Q Movin’ On Mobility
12530 Metro Pkwy
Ft. Myers, FL 33912
239-275-1900
1,2,3
Q Mobility Freedom
7265 SW 62nd Ave., Unit 1
Ocala, FL 34476
352-237-4146
1
Q Ocean Conversions & Mobility
750 E Sample Rd, Bldg 1 Ste 5
Pompano Beach, FL 33064
954-942-6033
1,2,3
Q Mobility Freedom Inc.
20354 U.S. Hwy 27
Clermont, FL 34715
352-429-3972
1,3
Q Ocean Conversions of
Ft. Myers, Inc.
5751 Zip Drive
Ft. Myers, FL 33905
239-936-6333
1,2,3
CONNECTICUT
Q Advanced Wheels of Technology
33 Bradley Park Rd.
East Granby, CT 06026
860-653-8064
1,2,3
Q Ride-Away
104 Pitkin St.
E. Hartford, CT 06108
888-RIDE-AWAY
1,3
____________________________
DELAWARE
Q True Mobility, Inc.
773 S. DuPont Hwy.
New Castle, DE 19720
302-836-4110
1
____________________________
FLORIDA
Q A&J Mobility
729 Cypress Village Point
Ruskin, FL 33573
813-642-0322
1
Q Advanced Driving Systems
662 Capital Cir. N.E.
Tallahassee, FL 32301
850-671-2300
1,2,3
Q Advanced Vehicle Modifications
2520 NW 6th Street
Ocala, FL 34475
352-622-4467
1,3
2323 N. State Street #49
Bunnell, FL 32110
386-586-5495
1,3
Q P&A Mobility Enterprises Inc.
320 Cortez Road W
Bradenton, FL 34207
941-739-5596
1
Q R & M Mobility
9580 Nims Lane
Pensacola, FL 32534
850-479-1766
1,2,3
GEORGIA
Q Adaptive Driving Solutions
3027 Riverwatch Parkway
Augusta, GA 30907
706-364-2688
1,2,3
Q Carolina Mobility Sales dba
Savannah Mobility Sales
3938 Ogeechee Rd.
Savannah, GA 31405
912-233-1050
1
Q Custom Mobility Van & Lift
315 Whitehead Rd.
Athens, GA 30606
706-353-1099
1,3
Q MobilityWorks
1255 Kennestone Circle Ste. 100
Marietta, GA 30066
888-473-5402
1,3
1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer
Summer 2015
9
Q Quail Country Customs
731 S. Westover Blvd.
Albany, GA 31707
229-432-7258
1
Q United Access
706 W. Bradley
Champaign, IL 61820
877-501-8267
1,3
Q Jay Hatfield Mobility, LLC
801 E. Crawford Avenue
Salina, KS 67401
620-429-2636
1
Q Quail Country Customs, Inc.
2635 Hwy 247 Connector
Byron, GA 31008
478-956-1225
1
Q United Access
2924 N. Dirksen Parkway
Springfield, IL 62702
877-501-8267
1,3
Q Kansas Truck Equipment Co.
1521 S. Tyler Road
Wichita, KS 67209
316-722-4291
1
Q R & R Van Lift Sales & Service
2130 Sigman Road
Conyers, GA 30012
770-483-0767
1,2,3
____________________________
Q United Access
7611 N. Harker Drive
Peoria, IL 61615
877-501-8267
1,3
____________________________
Q United Access
7921 Bond Street
Lenexa, KS 66214
877-501-8267
1,3
____________________________
IOWA
INDIANA
KENTUCKY
Q Siebert Mobility Inc.
3450 SE Miehe Drive, Suite 1
Grimes , IA 50111
515-986-3010
1
Q ADM Mobility Solutions, Inc.
8360 W. Washington St.
Indianapolis, IN 46231
317-481-8707
1,3
Q Siebert Mobility of Iowa, LLC
3554 Dolphin Dr.
Iowa City, IA 52240
319-351-3159
1,3
Q Superior Van & Mobility
5410 S. Madison Ave.
855-217-8102
1,3
Q Movin On Mobility Mid
America, LLC
3301 Fern Valley Road
502-964-3556
1
Q Total Mobility
2406 W. 2nd Avenue
Indianola, IA 50125
515-961-0575
1,3
____________________________
3725 W. Cleveland Rd Ste 400
South Bend, IN 46628
855-217-8102
1,3
ILLINOIS
Q Custom Van Conversions
& Mobility
3720 Oakton St.
Skokie, IL 60076
847-679-8261
1,2,3
Q MobilityWorks
23855 W. Andrew Road
Plainfield, IL 60585
888-473-5402
1,3
Q MobilityWorks
155 E. North Ave.
Villa Park, IL 60181
888-473-5402
1,3
Q MobilityWorks
5050 Dempster
Skokie, IL 60077
888-473-5402
1,3
Q Southern Bus and Mobility
12950 Koch Lane
Breese, IL 62230
618-526-4131
1,3
10
3414 Interstate Drive
Evansville, IN 47715
855-217-8102
1,3
2218 Contractors Drive
Fort Wayne, IN 46818
855-217-8102
1,3
____________________________
KANSAS
Q Banner Mobility Resources
231 SE 53rd St. Ste C
Topeka, KS 66609
785-235-3070
1
200 S. East Avenue
Columbus, KS 66725
800-545-4227
1
11922 E Kellogg
Wichita, KS 67207
620-429-2636
1
____________________________
MASSACHUSETTS
Q Adaptive Mobility Equipment
1551 Fall River Ave. (Rte. 6)
Seekonk, MA 02771
508-336-2556
1,3
Q Automotive Innovations, Inc.
1000 Main Street
Bridgewater, MA 02324
508-697-8324
1,2,3
Q New England Wheels Inc.
33 Manning Road
Billerica, MA 01821
978-663-9724
1,2,3
Q Ride-Away
57 George Levin Dr.
N. Attleboro, MA 02760
888-RIDE-AWAY
1,3
1180 E. New Circle Rd.
Lexington, KY 40505
855-217-8102
1,3
Q Ride-Away
333 Boston Prov. Hwy., Bldg. C
Norwood, MA 02062
888-RIDE-AWAY
1,3
____________________________
4734 Rockford Pl.
855-217-8102
1,2,3
____________________________
Q AA Eastern Mobility, Inc.
P. O. Box 415
Woodsboro, MD 21798
301-845-4188
1
LOUISIANA
Q Crescent Vans, Inc.
2424 Hickory Ave.
Metairie, LA 70003
504-738-2634
1,3
Q Fastserv Medical Bossier
1329 Driftwood Drive
Bossier City, LA 71111
318-741-9586
1,3
Q Fastserv Medical Monroe
112 Summer Lane
West Monroe, LA 71291
318-396-3366
1,3
12329 Industriplex Blvd.
Baton Rouge, LA 70809
855-217-8102
1,2,3
1901 Westbank Expwy, Ste 500
Harvey, LA 70058
855-217-8102
1
MARYLAND
Q Auto Assist, Inc
5002 Lehigh Rd.
301-699-2238
1
Q BEDCO Mobility
6300 Falls Rd. Unit 2
Baltimore, MD 21209
410-825-1440
1
Q Koons Ford of Annapolis
2540 Riva Rd.
Annapolis, MD 21401
410-224-2100
1,3
Q Oneness Mobility Services
7701 A Penn Belt Dr.
Forestville, MD 20747
866-570-6686
1,2,3
Q Ride Away
11409 Maryland Ave.
Beltsville, MD 20705
888-RIDE-AWAY
1,3
____________________________
Q Total Mobility Services
5415 Yukon Ct., Suite E
Frederick, MD 21703
240-490-7840
1,3
MINNESOTA
Q TTI Mobility Products
402 A South Brown Street
Fruitland, MD 21826
800-576-4323
1
____________________________
MAINE
Q Cummings Mobility
1755 W County Road C.
Roseville, MN 55113
651-633-7887
1
Q Cummings Mobility
2511 West Hwy 13
Burnsville, MN 55337
952-435-8889
1
Q Ride-Away
32 Lewiston Road, Unit 2B
Gray, ME 04039
888-RIDE-AWAY
1,3
____________________________
Q Cummings Mobility
Conversions & Supply Inc.
6540 Jansen Ave. NE
Albertville, MN 55301
763-497-0103
1,2,3
MICHIGAN
Q IMED Mobility
1915 County Road C
Roseville, MN 55113
651-635-0655
1,2,3
____________________________
Q Access Mobility Center
7620 Eastman Avenue
Midland, MI 48642
989-633-6100
1
Q Advantage Mobility Outfitters
33073 Michigan Avenue
Wayne, MI 48184
734-595-4400
1,2,3
Q Clock Mobility
587 W. Blue Star Drive
Traverse City, MI 49684
231-943-9890
1
Q D.W. Auto & Home
Mobility Specialties
1208 N. Garth Ave.
Columbia, MO 65203
800-568-2271
1,2,3
1115 SW Oldham Parkway
Lee Summit, MO 64081
620-429-2636
1
Q Clock Mobility
6700 Clay Ave.
616-698-9400
1,2,3
Q Clock Mobility
5540 S. Pennsylvania Ave. Ste 11
Lansing, MI 48911-4012
517-272-4488
1
Q Creative Mobility Group
32217 Stephenson Hwy.
Madison Heights, MI 48071
248-577-5430
1,3
Q MobilityWorks
1965 East Avis
Madison Heights, MI 48071
888-473-5402
1,3
Q MobilityWorks
8175 Gratiot Rd.
Saginaw, MI 48609
888-473-5402
1,3
MISSOURI
Q Southern Bus & Mobility, Inc.
80 South Highway Dr.
Valley Park, MO 63088
636-825-0700
1
Q United Access of Kansas City
8200 NW 97th Terrace
Kansas City, MO 64153
877-501-8267
1,3
Q United Access
9389 Natural Bridge Rd
St. Louis, MO 63134
877-501-8267
1,2,3
Q United Access
618 Jackson St.
Columbia, MO 65203
877-501-8267
1,3
Q United Access
1389 N. Cedarbrook
Springfield, MO 65802
877-501-8267
1,3
Q Siebert Mobility, Inc.
5450 L Street
Omaha, NE 68117
402-991-2555
1
Q United Access
10232 A Rahning Road
Sunset Hills, MO 63127
877-501-8267
1
____________________________
Q Wheelchair Vans of Kohll’s
12739 Q Street
Omaha, NE 68137
402-408-1330
1
____________________________
MISSISSIPPI
NEW HAMPSHIRE
Q Handicapable Vans, Inc.
5516 N. State Street
Jackson, MS 39206
601-981-0042
1,2,3
Q Ride-Away
54 Wentworth Ave.
Londonderry, NH 03053
888-RIDE-AWAY
1,2,3
____________________________
Q J’s Mobility Unlimited, Inc.
3880 Flowood Dr.
Flowood, MS 39232
601-939-2112
1,2,3
Q Mobility Systems, Inc.
2857 Oak Grove Road
Hattiesburg, MS 39402
601-264-0609
1,2,3
Q Team Adaptive, Inc.
978 Tommy Munro Dr.
Biloxi, MS 39532
228-388-5700
1,3
Q Total Mobility Concepts LLC
1204 S. Gloster Street
Tupelo, MS 38801
662-269-2068
1
____________________________
MONTANA
Q G & J Enterprises
3353 Old Hardin Rd
Billings, MT 59101
406-248-5767
1
____________________________
NEBRASKA
Q Heartland Mobility, LLC
4815 S. 115th Street
Omaha, NE 68137
402-934-7826
1,3
Q Mobility Motoring LLC
14450 Meadows Blvd. Suite 2
Omaha, NE 68138
402-884-3333
1
NEW JERSEY
Q Brunswick Automotive
Professionals
1500 US 1 North
North Brunswick, NJ 08902
732-545-6300
1,3
Q DriveMaster
37 Daniel Road West
Fairfield, NJ 07004
973-808-9709
1,2,3
Q Fun Truck’n Mobility
255 US Hwy 46 West
Saddle Brook, NJ 07663
973-546-1900
1,2,3
Q MobilityWorks
5105 New Jersey RT-33
Farmingdale, NJ 07727
888-473-5402
1,3
Q MobilityWorks
2303 Wallace Blvd.
Cinnaminson, NJ 08077
888-473-5402
1,3
Q MobilityWorks
1549 Gateway Blvd.
Woodbury, NJ 08096
888-473-5402
1,2,3
Q MobilityWorks
211 Woodbridge Avenue
Highland, NJ 08904
888-473-5402
1,3
Summer 2015
11
____________________________
NEW MEXICO
Q Southwest Lift Installation
315 B Juan Tabo Blvd. NE
Albuquerque, NM 87123
505-891-3346
1
Q United Access
3825 Osuna NE Suite 1
Albuquerque, NM 87109
877-501-8267
1,2,3
____________________________
NEVADA
Q Ability Center
6001 S. Decatur Blvd. Suite N
Las Vegas, NV 89118
702-434-3030
1,3
Q Better Life Mobility Center
2100 S. Decatur Blvd.
Las Vegas, NV 89102
702-876-9606
1,3
____________________________
NEW YORK
Q Abilities Unlimited of NY
90 E. Jefryn Blvd.
Deer Park, NY 11729
800-664-8434
1,2,3
Q Advance Mobility
847 East 43rd St.
Brooklyn, NY 11210
718-253-1212
1
Q Agor Enterprises, Inc
951 Panorama Trail South
Rochester, NY 14625
585-385-2556
1
Q Autocrafting Mobility Solutions
of Rochester LLC
72 Hinchey Rd
Rochester, NY 14624
585-427-7220
1,2,3
Q Boulevard Van City
2708 Niagara Falls Blvd.
Wheatfield, NY 14304
716-731-4335
1,2
Q Bussani Mobility
500 Central Ave.
Bethpage, NY 11714
516-938-5207
1,3
12
Q Bussani Mobility
501 Concord Avenue
Mamaroneck, NY 10543
914-835-8267
1,3
Q Ilderton Dodge/Conversion Co.
701 S. Main St.
High Point, NC 27260
336-841-2020
1,2,3
Q Marietta Mobility
221 Pike Street
Marietta, OH 45750
800-690-4950
1,2,3
Q Bussani Mobility Team - East
401 E. Middle Country Road
Smithtown, NY 11787
631-240-4128
1
Q Mountain Adaptive/The Van Shop
35 Dogwood Rd.
Asheville, NC 28806
828-670-1111
1,2,3
Q MobilityWorks
1020 Laskey Rd.
Toledo, OH 43612
888-473-5402
1,3
Q Fenton Mobility Products
1209 East Second Street
Jamestown, NY 14701
716-484-7014
1,2,3
Q Stalls Medical
dba Adaptive Vans, Inc.
7980 Chapel Hill Road, Ste 101
Cary, NC 27513
919-233-0732
1
Q MobilityWorks
12117 Princeton Pike
Cincinnati, OH 45246
888-473-5402
1,3
Q Main Mobility
9580 Main Street
Clarence, NY 14031
716-759-6811
1,2,3
Q Mobility Services, Inc.
19-57 Steinway St.
Astoria, NY 11105
718-267-2921
1,2
Q MobilityWorks
1615 Central Avenue
Albany, NY 12205
888-473-5402
1,3
Q Van Products
2521 Noblin Road
Raleigh, NC 27604
919-878-7110
1,3
Q Van Products
394A Green Meadow Drive
Wilmington, NC 28405
910-793-5661
1
____________________________
OHIO
Q MobilityWorks
810 Moe Dr.
Akron, OH 44310
888-473-5402
1,2,3
Q Motorcars Mobility
3077 Mayfield Road
Cleveland Heights, OH 44118
216-932-2400
1,3
____________________________
OKLAHOMA
Q Columbus Mobility Specialists
6330 Proprietors Rd., Suite C
Worthington, OH 43085
614-825-8996
1,2,3
Q Handicapped Vehicle
Services Unlimited
7215 E. 46th St.
Tulsa, OK 74145
918-622-8400
1
Q Key Mobility Services
1944 U.S. St. Rt. 68 N.
Xenia, OH 45385
937-374-3226
1
Q Newby-Vance Mobility
5632 S. Division Street
Guthrie, OK 73044
405-282-2113
1,3
NORTH CAROLINA
Q M.C. Mobility Systems
214 Valley St.
Dayton, OH 45404
937-222-5001
1,3
Q Care Solutions
110-B Edney St.
Henderson, NC 28792
828-698-9844
1
7588 Tyler Blvd
Mentor, OH 44060
800-951-6238
1,3
Q United Access
730 W. Hefner Rd.
Oklahoma City, OK 73114
877-501-8267
1,3
____________________________
Q Carolina Mobility Sales, LLC
4025 Queen City Dr.
Charlotte, NC 28208
704-399-0900
1,2,3
7233 Industrial Pkwy
Plain City, OH 43064
800-834-8301
1,3
Q Ilderton Conversion of Charlotte
5518 Westpark Dr.
Charlotte, NC 28217
704-523-2022
1,3
10691 Reading Rd.
Evendale, OH 45241
513-469-8220
1,3
Q MV-1 of Upstate
New York
1268 State Rte. 29
Greenwich, NY 12834
518-692-2241
1
Q Tim’s Trim, Inc.
25 Bermar Pk
Rochester 14624
585-429-6270
1,2,3
____________________________
OREGON
Q MPJ Mobility
3574 Marcola Road
Springfield, OR 97477
541-726-4001
1
4347 NW Yeon Ave.
Portland, OR 97210
503-243-2940
1,2,3
12905 NE Airport Way
Portland, OR 97230
503-564-7155
1,3
Q Ride-Away
2460 General Armistead Ave.
Ste. 100-150
Norristown, PA 19403
888-RIDE-AWAY
1,3
1640 W. 7th Avenue
Eugene, OR 97402
541-393-8474
1
Q R & J Mobility Services, Inc.
4938 Crater Lake Avenue
Medford, OR 97504
541-245-4846
1,3
Q R & J Mobility Services, Inc.
155 “E” Street
Independence, OR 97351
503-838-5520
1,2,3
____________________________
PENNSYLVANIA
Q Keller Wheelchair Lifts
197 Main St.
Luzerne, PA 18709
570-288-1004
1,2,3
Q Keystone Coach Works
4786 Library Rd.
Bethel Park, PA 15102
412-833-1900
1,2,3
Q Keystone Mobility
8118 Adams Drive
Hummelstown, PA 17036
717-482-8140
1
Q M.I.T.S. Corp.
11448 N. Main St. Ext.
Glen Rock, PA 17327
717-235-5899
1
Q MobilityWorks
1090 Mosside Blvd.
Wall, PA 15148
888-473-5402
1,3
Q MobilityWorks
925 S. Trooper Rd.
Norristown, PA 19403
888-473-5402
1,2,3
Q MobilityWorks
6475 Ruch Road
Bethlehem, PA 18017
888-473-5402
1,2,3
Q Total Mobility Services
7917 Derry St. Suite 124
Harrisburg, PA 17111
800-558-7408
1,3
Q Total Mobility Services, Inc.
4785 Penn Ave. Box 7
Boswell, PA 15531
814-629-9935
1,2,3
____________________________
PUERTO RICO
Q Equipos Pro Impedidos
de P.R., Inc.
GPO Box 9734
Caguas, PR 00725
787-746-7667
1,2
____________________________
SOUTH CAROLINA
640 Congaree Rd.
Greenville, SC 29607
864-315-1899
1,3
832 Dutch Square Blvd.
Columbia, SC 29210
803-798-0999
1,3
Q Carolina Mobility Sales LLC
3624 Fernandina Road
Columbia, SC 29210
803-791-7791
1
Q Carolina Mobility Sales LLC
563 Woodruff Rd.
704-399-0900
1
Q Ilderton Conversion of
Charleston LLC
8550 Rivers Avenue
North Charleston, SC 29406
843-576-0414
1,3
Q Mobility Supercenter
11816 Highway 17 Bypass
Murrells, SC 29576
843-651-3334
1
____________________________
SOUTH DAKOTA
Q Black Hawk Vans
3156 Haines Rd.
Rapid City, SD 57701
605-342-2104
1
Q IMED Mobility
200 East 1st St.
Tea, SD 57064
605-498-2200
1
____________________________
TENNESSEE
Q Apple Independence Mobility
1750 Lee Seminary Rd.
Cookeville, TN 38506
877-528-5788
1
Q Apple Independence Mobility
1152 Pine St.
Lebanon, TN 37087
931-528-5788
1,3
Q MobilityWorks
1015 S. Water Ave.
Gallatin, TN 37066
888-473-5402
1
Q MobilityWorks
1325 Mackey Branch Drive
Chattanooga, TN 37421
888-473-5402
1,3
Q MobilityWorks
173 Industrial Dr.
Lavergne, TN 37086
888-473-5402
1,3
10640 Braden Dickey Lane
Knoxville, TN 37932
855-217-8102
1,3
Q United Access
2165 Hillshire Circle
Memphis, TN 38133
877-501-8267
1,3
____________________________
TEXAS
Q Access 2 Mobility, Inc.
12406 SH 155 South
Tyler, TX 75703
903-592-6760
1,3
Q Adaptive Driving Access
6836 N Sam Houston Pkwy W
Houston, TX 77064
713-874-9100
1,2,3
of Corpus Christi, LLC
2201 Gollihar Road
Corpus Christi, TX 78415
361-852-0922
1
of Corpus Christi, LLC
120 North 120th
McAllen, TX 78501
956-971-0001
1
3430 E Sam Houston Pkwy S
Pasadena, TX 77505
281-487-1969
1,2,3
Q Advanced Mobility Systems of TX
2110 N. Beach
Ft. Worth, TX 76111
866-211-8267
1,2,3
3029 E. Meadows Blvd., A-2
Mesquite, TX 75150
866-211-8267
1,3
239 Commercial Drive
Buda, TX 78610
512-295-3800
1,3
Q Alamo Mobility Inc.
6473 DeZavala Road
San Antonio, TX 78249
210-697-8884
1,2,3
Q Alamo Mobility Inc.
16262 IH 35 North
Selma, TX 78154
210-718-0055
1,2,3
Q American Lift Aids, Inc.
2310 Calder Ave.
Beaumont, TX 77702
409-832-3400
1,2,3
Q American Lift Aids, Inc.
2407 W. Southwest Loop 323
Tyler, TX 75701
903-581-8844
1,2,3
Summer 2015
13
Q Lift Aids, Inc.
1500 Westpark Way
Euless , TX 76040
817-835-0035
1,2,3
Q Mobility Plus, Inc. of Viriginia
763 Union Street
Salem, VA 24153
540-389-3400
1,3
Q Mobility Outfitters, Inc.
2601 Summit Avenue Ste 300
Plano, TX 75074
972-509-5233
1
Q Mobility Supercenter dba
Mobility Center of VA
7450 Midlothian Turnpike.
North Chesterfield, VA 23225
804-231-7774
1,2,3
Q Open Road Mobility
7411 - 82nd St.
Lubbock, TX 79424
806-771-5873
1,2,3
Q Open Road Mobility
6669 Canyon Drive
Amarillo, TX 79110
806-353-2747
1
Q United Access
2109 Luna Rd. Suite 200
Carrollton, TX 75006
877-501-8267
1,3
Q United Access
175 E. Interstate 30
Garland, TX 75043
877-501-8267
1,2,3
Q Ride-Away
6059 Virginia Beach Blvd.
Norfolk, VA 23502
888-RIDE-AWAY
1,3
Q Ride-Away
232 E. Belt Blvd., #100
Richmond, VA 23224
888-RIDE-AWAY
1,3
____________________________
VERMONT
Q Ride-Away
5C David Drive
Essex Junction, VT 05452
888-RIDE-AWAY
1,3
____________________________
WASHINGTON
Q United Access of Dallas
15301 North IH 35, Suite A
Pflugerville, TX 78660
877-501-8267
1
Q Absolute Mobility Center
21704 - 87th Ave. SE
Woodinville, WA 98072
425-481-6546
1,2,3
Q United Access of El Paso
5044-A Doniphan Drive
El Paso, TX 79932
877-501-8267
1
____________________________
Q Access Mobility Systems
dba JDR Corporation
7202 Evergreen Way
Everett, WA 98203
425-353-6563
1,3
UTAH
Q Goldenwest Mobility
1815 E. Francis Ave.
Spokane, WA 99208
509-484-3842
1,2,3
9082 S 300 West
Sandy, UT 84070
801-849-0369
1
____________________________
VIRGINIA
Q Independent Lifestyles
4880 S. Amherst Hwy
Madison Heights, VA 24572
434-846-7510
1
Q M.I.T.S. of VA
2075 W. Main St.
Waynesboro, VA 22980
540-932-7300
1
14
Q Kersey Mobility Systems
6015 160th Ave. E.
Sumner, WA 98390
253-863-4744
1,2,3
____________________________
WISCONSIN
Q A & J Mobility
4125 Terminal Dr
McFarland, WI 53558
608-579-1500
1,3
Q A & J Mobility
333 Washington Street
Valders, WI 54245
920-775-9333
1,2,3
Q A & J Mobility
2650 Prospect Drive
Eau Claire, WI 54703
715-874-6630
1,3
CANADA
____________________________
ALBERTA
Q ECO Medical
18303 107 Avenue
Edmonton, AB T5S 1K4
780-483-6232
1
Q Shoppers - H & H Care
#1-2720 - 12th St. NE
Calgary, AB T2E 7N4
403-250-2200
1,2,3
Q Shoppers Home Healthcare
8303-Gold Care Med
4619 - 91 Ave. N.W.
Edmonton, AB T6B 2M7
780-468-4002
1,2,3
____________________________
Q A & J Vans dba A & J Mobility
3058 Helsan Drive
Richfield, WI 53076
800-517-1024
1,3
BRITISH COLUMBIA
Q A & J Mobility
1330 Mid Valley Drive
De Pere, WI 54115
920-632-4882
1
Q Can Am Mobility
158 Old Vernon Rd
Kelowna, BC V1X 4R2
250-491-0003
1,3
Q Advantage Mobility
& Services, LLC
2833 Stanley St.
Stevens Point, WI 54481
715-341-2712
1
Q Kootenay Columbia
Home Medical
250 Slater Road
Cranbrook, BC V1C 5C8
250-489-6600
1
Q MobilityWorks
N8 W22195 Johnson Dr Ste. 130
Waukesha, WI 53186
888-473-5402
1,3
____________________________
Q Medichair Northern BC
849 - 2nd Avenue
Prince George, BC V2L 3A6
250-562-8280
1
WYOMING
Q Frontier Access & Mobility
Systems, Inc.
1207 E. Pershing Blvd.
Cheyenne, WY 82001
307-637-7663
1
Q Shoppers Home Health Care
1561 Hillside Avenue.
Victoria, BC V8T 2C1
250-370-2984
1
#101 - 8289 North Fraser Way
Burnaby, BC V3N 0B9
604-326-1117
1,3
____________________________
MANITOBA
Q Northland Home
Healthcare Products
865 Bradford St.
Winnipeg, MB R3H 0N6
204-786-6786
1
____________________________
NEW BRUNSWICK
Q Harding Medical Supplies
24 Elmwood Drive
Moncton, NB E1A 3W6
506-855-5200
1
Q Shopper’s Home Healthcare
535 Edinburgh Dr.
Moncton, NB E1E 4E3
506-388-9679
1
____________________________
NOVA SCOTIA
Q Harding Medical
3447 Kempt Rd
Halifax, NS B3K 5T7
902-453-6900
1
____________________________
ONTARIO
2028 Dundas Street East
London, ON N5V 1R2
519-455-4488
1
Q TVR Technologies, Inc.
595 Lanaudiere
Repentigny, QC J6A 7N1
888-919-2555
1,2,3
202 Sparks Ave.
Toronto, ON M2H 2S4
416-701-1351
1
Q Van Action
4870 Rue Courval
St-Laurent, QC H4T 1L1
800-668-8705
1,2,3
____________________________
Q Sparrow Hawk Industries, Ltd.
675A Davenport Rd
Waterloo, ON N2V 2E2
519-884-4295
1,2,3
Q Universal Motion
120 St. Regis Crescent South
Toronto, ON M3J 1Y8
416-398-4255
1,2,3
____________________________
Q Courtland Mobility
1355 Artisans Court, Unit B
Burlington, ON L7L 5Y2
800-354-8138
1,2,3
QUEBEC
Q Creative Carriage Ltd
6 Ridgeview St.
St. George, ON N0E 1N0
519-740-4801
1,2
Q Centre d’ Autonomie
399 Ave De La Friche
Dolbeau-Mistassini, QC G8L 2T3
418-276-8336
1,3
Q Goldline Mobility & Conversions
762 Industrial Road
London, ON N5V 3N7
519-453-0480
1,2,3
Q SMVR 2 Visions, Inc.
414, boul. St-Germain Ouest
Rimouski, QC G5L 3N4
418-723-9225
1,3
Centre Auto de Duberger, Inc.
2957 Blvd Pere Lelievre
Quebec, QC G1P 2X9
418-683-4876
SASKATCHEWAN
Q PrairieHeart Mobility
3033 Saskatchewan Drive
Regina, SK S4T 1H5
306-584-8456
1,3
INTERNATIONAL
____________________________
UNITED KINGDOM
Adaptacar Mobility Specialists
Pathfield Business Park
South Malton, Devon EX363LH
01769-572785
Q Mobility in Motion
1710 Bishop Street N, Unit 8
Cambridge, ON N1T 1T2
519-623-9930
1
Q Northend Mobility
301 Aquaduct St.
Welland, ON L3C 1C9
905-735-5552
1,2
QAP SCORECARD
2037 Long Lake Road
Sudbury, ON P3E 6J9
705-560-5190
1
1624 Howard St.
Windsor, ON N8X 3T7
519-252-2715
1
TOTALS FOR APRIL - JUNE 2015
TOTAL QAP MEMBERS
IN GOOD STANDING:
306
Applications:
Initial Accreditations:
Suspensions:
Reinstated:
4
5
7
2
Summer 2015
15
CEO’S REPORT
DAVE HUBBARD
(NMEDA CEO/EXECUTIVE DIRECTOR)
Dave took over the position of Chief Executive Officer for The National
Mobility Equipment Dealers Association (NMEDA) during the summer
of 2008. Dave’s thirty-year career includes working in Detroit in brand
marketing for automotive manufacturers as well as advertising agencies.
“
Concerns or questions may be directed to Dave at info@nmeda.org.
Charge!
T
he beat goes on at
NMEDA, and anymore it
seems like it never stops.
It’s been an incredibly busy time at
VA to take action on our behalf and listening to
empty promises of things that never happen.”
us that current VA management was
The next day we met with the VA
in “stall mode” and not to expect too
Prosthetics Department which proved
which includes work in the areas of
much from our meeting. The purpose
that Fred and Sherman’s predictions
National Mobility Awareness Month,
of the meeting with the VA was to
were right on the money. The Auto-
Government Relations, the develop-
review progress of the Automotive
motive Adaptive Equipment Field
ment of QAP Express, the task force
Adaptive Equipment Field Advisory
Advisory Field Council had made no
establishment of Manufacturers
Council in revising and publishing the
progress on revising the Automotive
QAP and rethinking our approach
VA Automotive Handbook and dis-
Handbook and couldn’t or wouldn’t
to marketing based on the Strategic
cuss the Prosthetics Department’s re-
make any predictions regarding fu-
Planning session held in March.
cent practice of referring Veterans to
ture progress. In addition, they were
As Sam mentioned in his article,
the NHTSA dealer registration list to
set on continuing to refer veterans
find a qualified mobility dealer. A list
to the NHTSA registration list to find
that is not kept up to date and has
a “qualified” mobility dealer even
absolutely no “qualification” require-
though NHTSA management them-
several very productive meetings
ments for getting on it.
selves explained that the list was
around town and one very unproduc-
While half of our team was meeting
tive meeting with the VA Prosthetics
with Sherman Gillium at the PVA, Sam
Department in which we discovered
Cook and I paid a visit to NHTSA to
no tangible work had been done on
explain how the VA was using their
revising the Automotive Handbook
mobility dealer registration list as a re-
and that we weren’t likely to see any
ferral tool. The folks at NHTSA agreed
progress in the foreseeable future.
with us that the VA’s actions had little
Prior to meeting with the VA several
if any value and that they would not
members of our group met with
only take steps to correct the situa-
Sherman Gillum, Assistant Director of
tion, but would also consider putting
the Paralyzed Veterans Association,
disclaimers on the registration list and
who offered the support of the PVA
web search-pages. They also prom-
when the time comes to put pressure
ised look into putting a referral notice
on Capitol Hill to get a bill passed.
directing people looking for automo-
Both Sherman and Fred Downs,
tive mobility vehicles and equipment
former Chief of Prosthetics, informed
to the NMEDA dealer locator.
NMEDA since our last Circuit Breaker
Government Relations activities have
heated up substantially. On a trip to
Washington DC this past May we had
16
It is time that NMEDA stop waiting on the
not kept up to date and there were
no qualifications attached to being
placed on the list. They continued to
resist change even after we explained
that any individual could get on
NHTSA’s list by simply writing a request letter, and that NHTSA doesn’t
check or verify the businesses activities or existence of the entity making the request. Please note that at
least one NMEDA member has lost
business due to this new Prosthetics
Department referral policy, so please
make sure your company’s listing is
up to date by checking at http://www.
nhtsa.gov/apps/modifier/index.htm.
Despite the disappointing nature of
this meeting, two very positive outcomes were achieved.
2016 NMEDA Conference
going to reinstate having a headlining
Capitalizing on the success of the
speaker on Friday morning followed
2015 NMEDA Conference, the plans
by the exhibit hall hours. However, the
idea of closing the conference at mid-
First, the decision has been make
are in the works for an even bigger
to use our newly developed politi-
and better conference in 2016. First
cal resources to introduce federal
and foremost it’s in Texas, which
legislation that would require the
means it got to be BIG! And it is.
VA to set criteria for the selection of
We have access to the largest ex-
automotive mobility dealers to do
hibit hall NMEDA has ever been pro-
work for the VA. Ideally this criteria
vided and we are working to fill as
would closely mirror the QAP rules
much of it as possible. We will also
and require the VA to monitor the
be developing the Technician Train-
or sooner.
program similar to the way NMEDA
ing Sessions again with the idea to
Cooperative Awareness Program
audits QAP. A draft of this legislation
grow last year’s pilot program into
has been written by our Washington,
an even bigger program in Dallas.
DC lobbyist and submitted to the
This would start on Tuesday, Febru-
Legislative Council in the House of
ary 16 and run through Thursday
Representatives. It is definitely time
February 18 and also provide access
that NMEDA stop waiting on the
to the Exhibit Hall reception for
VA to take action on our behalf and
all the technicians attending.
listening to empty promises of things
day was so well received last year
we are going to do it again. Since we
are in Dallas (a major central airline
hub), this should allow everyone an
opportunity to enjoy the morning at
the conference and be home in time
to start the weekend Friday evening
Another area that is undergoing
some major change this year is the
Cooperative Awareness Program.
During the Strategic Planning Session it was determined that NMEDA
really didn’t generate the kind of
funds required to tackle awareness
The new workshop format we intro-
in the mass consumer market and
duced this year will be held over so
would be better served focusing
Second, NHTSA agreed to revise its
that all of the NMEDA business gets
on building relationships with the
website putting an appropriate ex-
presented on the first official day of
various government agencies and as-
planation on its modifier list and add
the conference (Wednesday). Thurs-
sociations dedicated to people with
pages to their website advising people
day we have invited Paul Webb back
disabilities. In addition, it was deter-
with disabilities to visit the NMEDA
to present a new workshop, never
mined that QAP and what it stands
website to find a qualified NMEDA
before presented to mobility dealers,
for is the primary point of difference
dealer. This is a big step forward for
on Leadership vs. Management. Paul
and/or consumer preference shared
NMEDA members. As soon as the
was incredibly well received last year
by all NMEDA members and that it
new pages go live we will issue you
and we expect no less from him this
should be the primary branding mes-
the active URL’s for your reference.
year. In the afternoon we have invited
sage of the association. To that end
that never happen.
“
the Board of Directors has approved
NMEDA would be better served focusing on building
relationships with the various government agencies and
associations dedicated to people with disabilities...”
QAP Express
the American Society for Asset Pro-
The initiative to design a paperless,
tection to present their highly sought
virtually automatic system for QAP
is well underway and on track to be
completed early this fall. The company designing the software, Shop
Controller, is currently beta-testing
the first phase and is scheduled to
conduct a full pilot later this summer.
This is a project that is long overdue
for NMEDA and we are all looking
forward to its implementation.
after session on how to become
invincible to lawsuits, save thousands
in taxes and how to safely pass your
assets on to your heirs. Whether you
are a business owner or just a private citizen employed in the mobility
the following action strategy for
Marketing and Government Relations
under the Cooperative Awareness
Program for fiscal year 2016:
NMEDA Mission Statement
NMEDA, through Quality Assurance Programs (QAP), supports and
validates excellence in providing safe,
reliable vehicles and modifications to
enhance accessibility for customers.
Strategic Planning Goals: (New)
• First Priority: Establish QAP as the
industry, you’re not going to want
“brand” of automotive mobility
to miss this valuable and informa-
excellence.
tive session. We learned some things
about Friday last year, so we are
• Second Priority: Influence Federal,
State and Provincial government
Summer 2015
17
agencies to embrace QAP as the
materials to include the new QAP
“brand” of preference
positioning including, brochures,
serving people with disabilities.
display materials, website de-
• Third Priority: Establish QAP as
the “brand” of automotive mobil-
• Establish a system for prioritizing
ity excellence among special
consumer and influencer groups/
interest consumer groups as
organizations according to their
preference for selecting
potential, within the identified
mobility products and services.
priority categories, to generate
• Fourth Priority: Improve the
awareness that lead to increased
business environment so that
sales. (i.e. wheelchair users, poten-
all NMEDA members have an
tial referrals, available funding, etc.)
advantage to be more successful.
Cooperative Awareness Program
(CAP) Statement of Task:
As a result of the new strategic
direction, the CAP funds will be refocused on branding QAP to the Federal & State Agencies and targeted
special interest consumer groups as
a preference criteria for selecting
mobility products and services.
IPR Objectives: (As derived from the
new Strategic Plan)
• Develop a new QAP brand positioning statement/execution
• Refocus targeted communications to brand the advantages
of QAP among three primary
special interest groups and organizations
o Veteran’s Groups
o Consumer organizations
o Professional associations and organizations
• Establish the QAP among influencer groups as a supported,
recommended, and/required
quality referral program
• Establish Manufacturer
QAP brand
Marketing Strategies:
• Develop a QAP brand positioning
for use in all marketing communications that defines the QAP difference and why it is important.
What it means to prospective
consumers and influencers.
• Redesign all NMEDA marketing
18
signs, social media exhibits, etc.
• Develop marketing and communication tools to engage the
targeted groups to develop a
“preferred” status for the NMEDA Quality Assurance Program
dealer for automotive mobility
equipment.
o Online education programs
(i.e. develop CAMS into top
online presentation for CEU’s)
o Events and conference
support and sponsorships
o Social media strategies to
engage influencer organization members
o Targeted website pages to
address the specific needs of
the individual organizations
banner ads, etc.
Measurement/Evaluation of Success:
• Establish an annual review
process to take place in March/
April of each NMEDA fiscal year
to determine the effectiveness of
the CAP marketing program and
if and at what level it should be
continued
• Monitor success with groups in
several ways:
o Number of key groups that
reference, recommend, or
require QAP as a preferred
source for mobility dealers
o Number of groups or organizations that engage with
NMEDA members as a result
of CAP efforts
• Maintain ongoing media measurement statistical review:
o # of impressions
o Unique website visits
o Unique Dealer locator visits
o Social media evaluations
(Facebook, Twitter, Pinterest,
blog readership)
o Overall SEO and SEM
monthly reviews
(i.e. veterans, children, health
Government Relations Objectives:
care professionals, ALS, etc.)
• Establish dealer/manufacturer
o Examine and use group by
group advertising vehicles
to promote QAP
• Develop National Mobility Awareness Month as an ongoing consumer promotion at a reduced
financial commitment level to
maintain a leadership position in
the industry, provide a marketing
platform for dealer and manufacturer members and provide a
broad based platform to communicate the new QAP positioning.
• Develop an ongoing education
program for NMEDA members to
establish the value of QAP
• Develop support materials for
Manufacturer QAP including,
logos, stickers, flyers, online
selection criteria with the Department of Veterans Affairs based
on QAP Rules and Guidelines
• Indicate the process for introducing legislation to establish
accountable criteria for federal
government agencies to select
automotive mobility dealers
• Establish a Veteran’s Advocacy
Committee to develop political
support for NMEDA positons
with respect to doing business
with the VA among key military
associations
• Support NMEDA PAC development to $40,000 in FY-16
• Influence four additional states and
one Canadian province to adopt
QAP Rules as a standard for doing
business with Vocational Rehabili-
relative to the Bill and be pre-
tation/third party programs
pared to testify at congres-
with VR personnel to estab-
sional/public hearings
lish NMEDA credentials and
• Support state-by-state legislative
needs that affect NMEDA mem-
o Organize grassroots commu-
bers ability to do business
member to promote legis-
• Continue to work with the VA and
the AAE FAC through WCB lobbyist to establish criteria for the
push to publish the VA Automotive Handbook
• Introduce a Bill in Congress to
establish QAP type requirements
for government funded programs
(i.e. Quebec, Manitoba)
• Develop key events to reach
• Write turnkey (cut & paste)
government administrators and
communications for con-
government supported institu-
stituent support
tions to improve the business
islation with NMEDA member
mobility dealers simultaneous to
working with the VA.
o Provide added pressure on
sessions
committee members as well
as to the House and Senate
environment at the state and
Visit events in support of leg-
for the selection of automotive
the Bill through committee
Chapter to support effort to
o Be prepared to conduct Hill
establish accountability, by law,
tors to introduce and support
• Work with the Canadian NMEDA
lation to key congressional
legislators
dealers based QAP elements and
o Utilize PAC supported legisla-
discussions
• Match members to key
selection of automotive mobility
in setting criteria
relationships for ongoing
nication efforts via email for
Government Relations Strategies:
the VA to be more proactive
o Promote in-person meetings
community level.
• Develop marketing materials to
constituents of key legisla-
support PAC fundraising activi-
tors prior to key voting days
ties within NMEDA and among
in Congress.
outside partner organizations
• Identify at least 10 states to focus
on in FY-2016 to promote the idea
of requiring QAP as prerequisite
to assigning Vocational Rehabilitation (VR) Contracts.
o Selection based on number
o Develop research to provide
of NMEDA dealers, VR fund-
financial and customer data
ing program, and dealer rela-
to support NMEDA’s position
tionships or involvement.
with similar interests.
Needless to say this is a tall order for
a small association, but certainly not
out of the realm of probability for
NMEDA. The more aggressive a plan
is the more we need to pull together
to make it happen and happen it will.
---
The NEXT GENERATION
Electronic Left Foot Accelerator
Technology Designed to Help
Veigel is excited to introduce the NEXT GENERATION of left foot
accelerators. This paradigm shift in SAFETY now requires the driver to
activate the left pedal prior to each use. In addition, a separate key is
required to transfer function to the left accelerator pedal. There is no
need to remove the device or engage a lockout system. The system
always defaults to the right side accelerator pedal. This next generation
safety feature eliminates the possibility of use by unintended drivers.
We use only OEM proven circuits and accelerator pedals to ensure the
highest quality and reliability of the entire system.
If your mobility equipment dealer is concerned about installing left foot
accelerators due to insurance or liability concerns, the Veigel ELFA may
be the solution.
sales@veigel-na.com
(800) 488-7688
www.veigel-na.com
Summer 2015
19
33-0427 or send an email to info@nmeda.org
ASSOCIATION MATTERS
2015 3rd Quarter Income and Expense Report
Mar-15
INCOME
Jan-Mar 2015
Net Income
125,443.07
Circuit Breaker - Net Result
$
6,662.00
157,273.46
Marketing Program - Net Result
$
26,977.26
253,642.32
Member Benefits
$
1,221.75
536,358.85
Membership Dues
$
149,786.50
437,940.23
Conference- Net Result
$
25,368.31
974,299.08
QAP Program - Net Result
$
12,536.21
234,429.54
246,895.64
184,128.98
431,024.62
543,274.46
974,299.08
S
hown below are the 3rd Quarter Balance Sheet and the Quarterly Income
and Expense Report for the 2015 Fiscal
Year beginning July 1, 2014. The quarterly
finances have been reviewed by both the
Finance Committee and the Board.
NMEDA$ Third
Quarter Finance Report
17,903.31
Education & Training- Net Result
12,466.10
NMEDA 2015 Third
Quarter Finance Report
The Income and Expense Report shows a
negative balance due to the cash flow timing
Total Income
$
240,455.34
Shown
below are the 3rd Quarter Balance
Sheet and the of
Quarterly
Income and Expense Report
conference expenses in third quarter
for the 2015 Fiscal Year beginning July 1, 2014. The quarterly
have been
reviewed
by
versesfinances
income recovery
from
the auction.
EXPENSE
both the Finance Committee and the Board. The Income
and
Expense
Report
shows
a
negative
Overall, income and expenses are in line
balance
due to& the
flow timing
expenses
third quarter
verses
Committee
Boardcash
Expense
$ of conference
18,500.00
with in
expectations
at this
timeincome
of the year.
recovery
the auction. Overall,$ income
and expenses are in line with expectations at this
Officefrom
Expense
70,870.59
If you have any questions regarding these
time of
the year. If you have any questions
regarding these
figures please contact Dave
Insurance
$
22,024.63
figures please contact Dave Hubbard in the
Hubbard
inExpenses
the NMEDA office at 800-833-0427
email to info@nmeda.org
Payroll
$
177,195.34 or send an
NMEDA office at 800-833-0427 or send an
Total Expense
Kevin Durban
Net Income
NMEDA Treasurer
2015
3rd
$
288,590.56
$
(48,135.22)
Kevin Durban
NMEDA Treasurer
2015 3rd Quarter Income and Expense Report
Quarter Balance Sheet
ASSETS
31-Mar-15
INCOME
Jan-Mar 2015
Net Income
Current Assets
Checking/Savings
$
1,125,443.07
Accounts Receivable
$
157,273.46
Other Current Assets
$
253,642.32
Total Current Assets
$
1,536,358.85
Fixed Assets
$
437,940.23
$
1,974,299.08
TOTAL ASSETS
email to info@nmeda.org.
LIABILITIES & EQUITY
Circuit Breaker - Net Result
$
6,662.00
Marketing Program - Net Result
$
26,977.26
Member Benefits
$
1,221.75
Membership Dues
$
149,786.50
Conference- Net Result
$
25,368.31
QAP Program - Net Result
$
17,903.31
Education & Training- Net Result
$
12,536.21
$
240,455.34
Total Income
Liabilities
Current Liabilities
$
12,466.10
Other Current Liabilities
$
234,429.54
Committee & Board Expense
$
18,500.00
$
70,870.59
Total Current Liabilities
$
246,895.64
Office Expense
Long Term Liabilities
$
184,128.98
Insurance
$
22,024.63
Total Liabilities
$
431,024.62
Payroll Expenses
$
177,195.34
Equity
$
1,543,274.46
$
288,590.56
$
1,974,299.08
$
(48,135.22)
TOTAL LIABILITIES & EQUITY
20
EXPENSE
Accounts Payable
Total Expense
Net Income
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NATIONAL MOBILITY AW
National Mobility Awareness Month: Life Moving Forward
This year marked NMAM’s fourth installment, and, once again, the positive response and incredible
results soared. From nationwide coverage showcasing adaptive transportation solutions available to
those with disabilities, to another moving ceremony at which we were able to announce the winners
of the Local Heroes Contest and award them with wheelchair accessible vehicles, National Mobility
Awareness Month continues to shine a light on the adaptive industry and how it works to transform lives.
NMAM in the News
NMAM by the Numbers
Over 650 Million Impressions
More than 7.7
Almost 1.6
Over 1.3
22
Million Website Visitors
Million Votes Cast
914 Local Heroes Entered
in the Contest
Million Page Views
ARENESS MONTH 2015
Inspiring Local Heroes, Extraordinary Communities
JESSICA RUNNELS
KAITLYN DANIELS
CYNTHIA NOONAN
COLLENE VAN NOORD
Oakley, CA
Derry, PA
Emeryville, CA
Holland, MI
With over a million votes cast, NMAM 2015’s Local Hero Contest brought families, friends, caregivers
and entire communities together in support of extraordinary everyday people. NMEDA would like to
say THANK YOU to all members who rallied behind your Local Hero’s cause.
Our four winners truly embody the spirit of Life Moving Forward. They are strong and inspiring
individuals with unwavering support from their loved ones, and have repeatedly proven themselves
to be Local Heroes in their communities.
Thank You for Helping Us Change Lives
Each year, NMAM touches more families and Local Heroes than we could have ever anticipated—and
it’s all thanks to the unfaltering support of our sponsors. With their help, we were able to give away
four wheelchair accessible vehicles this year, worth over $215,000.
Summer 2015
23
THANK YOU TO ALL WHO
To showcase the accessible transportation solutions available
to those with disabilities as part of National Mobility
Awareness Month, NMEDA sponsored Demo Days events at
the Kessler Institute for Rehabilitation in West Orange, New
Jersey and Casa Colina Hospital and Centers for Healthcare
nts,
invite patie
ss Month, we
ivers
ility Awarene
bers, careg
National Mob
family mem
As part of
therapists,
o Days at
occupational
DA for Dem
physical and
ia to join NME
ce to:
of the med
get the chan
l
bers
You’l
mem
and
bilitation.
ute for Reha
ility equipment
les and mob
Kessler Instit
vehicle
ssible vehic
lchair acce
an accessible
h.com
purchasing
• Explore whee
warenessMont
funding or
le on MobilityA
tions about
ssible vehic
• Ask ques
lchair acce
win a whee
• Enter to
ert
a special dess
• And enjoy
5
April 9, 201
Date:
0pm
10:30am–1:3
Time:
itute
Kessler Inst
Location:
itation
for Rehabil
Sponsored
ment
Mobility Equip
by National
iation
Dealers Assoc
Rehabilitatio
r Institute for
and Kessle
in Pomona, California. We invited local NMEDA members to
participate by showcasing wheelchair accessible vehicles and
n.
mobility solutions, and, thanks to their help, both Demo Days
events were a huge success.
Brunswick Mobility | Bussani Mobility | MobilityWorks | Fun Truck’n Mobility | Drive-Master Mobility
24
Thank you to the dedicated NMEDA members that took part in Demo Days and
O PARTICIPATED IN DEMO DAYS
Patients, caregivers and family members, as well as physical
and occupational therapists, attended the events to learn
more about quality transportation options for those with
limited mobility and the ways in which NMEDA Dealers
helps make independence accessible. Participating NMEDA
members brought in a total of 19 vehicles to showcase, as
well as additional mobility and accessibility solutions for
guests to learn about.
As part of
National Mob
ility Awarene
patients, phys
ss Month, we
ical and occu
invite
pational thera
members,
caregivers
pists, family
and members
NMEDA for
of the med
Demo Days
ia to join
at Casa Colin
a. You’ll get
• Explore whee
the chance
lchair accessible
to:
• Ask ques
vehicles and
tions about
mob
ility
equipment
funding or
• Enter to
purchasing
win a whee
an accessible
lchair acce
vehicle
ssible vehic
MobilityAware
le on
nessMonth.com
• And enjoy
a special dess
ert
Date:
May 14, 201
5
Time:
10:30am–1:3
0pm
Location:
Casa Colina
Parking Lot
Sponsored
by National
Mobility Equip
ment
Dealers Assoc
iation and
Casa Colina
.
Ability Center | Aero Mobility | Better Life Mobility | Chairiot Mobility | Golden Boy Mobility | Living Spinal
continue to drive independence for those with mobility needs.
NMEDA.com
Summer 2015
25
QAP STRAIGHT TALK (w/ CHUCK HARDY)
Why We Calibrate
QAP Rules Reference Section: V.C.4
Q
AP Rules require dealers to
use calibrated tools but why?
There are several answers to
that question. The most fundamental
answer is to assure that manufacturer’s instructions are being followed.
But more importantly, to assure that
the passengers in the mobility vehicle
are safe when they travel down the
road. Lastly, to protect dealers from
liability risk in the event of a lawsuit.
Four-Corner Scales
One of the most critical elements
to the QAP is the subject of weight.
Weight of the vehicle, net weight
Administration (NHTSA), the scale
gain after modification, weight of
accuracy must be within one
the client, the client’s family, and the
percent of scale reading and have
combined weight of any and all cargo
current calibration traceable to
that will be routinely traveling in the
the National Institute of Standards
vehicle, including the weight of all
and Technology (NIST). Note for
mobility aids. We use these weights to
Canadian dealers the traceability
calculate gross vehicle weight (GVW),
is to Measurements Canada.
gross axle weights (GAW) front and
rear, unloaded vehicle weight (UVW)
also known as curb weight, and to
calculate the remaining available load
carrying capacity. While the subject of
weights is extremely important, and
there will be a Circuit Breaker article
devoted to weights coming soon, for
this article we will focus on the scales
we use and why it’s important that
they are calibrated.
Torque Wrenches
The manufacturers of adaptive
mobility equipment go through a
variety of product testing sequences
to determine the torque values listed
in their instructions and to certify to
federal (and Canada) motor vehicle
safety standards (F/CMVSS) as well
Without a calibrated scale, the
as any other applicable federal and
risk to the consumer is the vehicle
industry standards.
is overloaded and can be unsafe
for travel. The risk to the dealer is
the liability in the event of a legal
proceeding. Having a calibration
certificate for the scale, and the
completed weight analysis document will provide objective evidence to the court that the dealer
followed due diligence in weighing
To properly weigh a modified
and assuring the mobility vehicle
mobility vehicle a four-corner scale
at the time of delivery was not
is required. This is a scale that is
overweight and has sufficient avail-
able to independently weight each
able load carrying capacity for the
wheel of the vehicle. According to
client, the client’s family, and their
the National Highway Traffic Safety
mobility aids.
Dealers are required to follow manufacturer’s instructions when installing mobility equipment. Most, if not
all equipment and/or components
are critical to the safe operation of
the vehicle that is being delivered to
the customer. Hardware used in the
installations often has specified torque
value to be applied. Using a calibrated
torque wrench is the only way to onehundred percent assure that the manufacturer’s requirements for torque have
been met. Note that instructions can
be provided in foot-pounds (ft-lb) or
inch-pounds (in-lb) and having calibrated torque wrenches for each may
be necessary if the proper conversion
cannot be made with the precision
necessary for the measurement.
26
Some dealers have asked, “Am I satis-
tion calls for a quantitative measure-
fying the QAP Rules if I have one cali-
ment using a caliper or micrometer,
brated torque wrench in my shop?” If
it shall be calibrated.
the shop only uses one torque wrench,
Calibration Intervals
which is unlikely, then “Yes”, but
Calibration intervals are required to be
more likely there are multiple torque
recorded in your QC manual under the
wrenches in the shop and the answer is
measurement tools section of the ap-
“No”. All torque wrenches in the shop,
pendix. The calibration interval is de-
including technician’s personal tools,
termined from the tool manufacturer
must be calibrated. This assures that
and typically ranges from six months
any torque wrench available to the
to one year. If the calibration interval
technician is going to be calibrated.
is not provided then one year is used.
Multi-Meters
Calibration intervals can be shortened
The answer to whether or not your
or lengthened based on the outcome
multi-meter needs to be calibrated
of the calibration performed, but only
is not always straight forward. If yours
“
when there is solid objective evidence
is a dealership that performs only
of the tool’s calibration history to sup-
The answer whether or not your multi-meter
needs to be calibrated is not always straight forward...”
port the change. For instance, if a tool
that is required to be calibrated annually is found out of calibration, the
calibration interval must be shortened.
mechanical and ‘low tech’ type of
The same as with the torque wrench-
Likewise a tool that has shown to be
work, you may only use the multi-me-
es, if your shop requires calibrated
in tolerance for five consecutive years
ter for troubleshooting and measuring
multi-meter, you will need a process
or more, may have the calibration
nominal DC voltages from the vehicle
that assures that the calibrated me-
interval lengthened.
battery. In these instances, the multi-
ter is used. The recommended ap-
meter, while recommended, does not
proach is that all meters in the shop
need to be calibrated.
are calibrated, otherwise the serial
On the other hand, if your shop
number of the multi-meter used
performs high tech work like elec-
must be recorded on the work order
tronic driving systems, you likely
to show traceability. On last note,
will need a calibrated multi-meter.
the term ‘multi-meter’ is being used
So what determines if you need to
very liberally, other than the true
calibrate your multi-meter or not?
multi-meter that is able to measure
If installation instructions from the
a variety of electrical characteristics,
manufacturer ask you to check for
any stand-alone measurement de-
any quantitative resistance, capaci-
vice such as an ammeter (for reading
tance, amperage, and/or voltages,
only amperage), capacitance meter
then the multi-meter shall be cali-
(capacitance) or simple volt-meters
brated. An example of this is that
and ohm-meters are all required to
the manufacturer’s instructions
be calibrated if used to take quanti-
ask to check for 44.7 ohms (+/- 1.5
tative measurements.
ohms), or the test instruction asks
Micrometers and Calipers
to check for 14.4 VDC (+/- 0.5 VDC).
These are both examples of quantitative measurements and these
require the dealer to use a calibrated multi-meter.
The process of lengthening or shortening calibration intervals is very
complex and is not recommended for
NMEDA QAP dealers. The best approach is to work with an A2LA or ISO
accredited calibration lab or service
provider and allow them to professionally assist you.
More information on calibration can
be found in the following documents:
A2LA website – www.a2la.org
While these measurement tools are
not specifically mentioned in the
tools section of the QAP Rules and
Guidelines, if an installation instruc-
Summer 2015
27
What about ‘per-use’ calibration?
On some tools, especially torque
wrenches, you may see in the owners or service manual that the
calibration interval is 1 year of 5,000
cycles. You can establish your calibration interval in cycles, however,
per the QAP Rules, you will need to
have a documented procedure that
is approved by NMEDA. The biggest drawback to using the ‘peruse’ method is that you will have to
have a usage log and record every
ANSI/NCSL Z540 - Calibration
Note: when contacting these
Laboratories and Measuring and
providers, make sure to mention
Test Equipment
you are from NMEDA and would
ISO/IEC 17025 - General Require-
like the NMEDA pricing.
ments for the Competence of Test-
In addition to these calibration ser-
ing and Calibration Laboratories
vice providers, some other options
Calibration Service Providers
Calibration service providers should be
A2LA (American Association for Laboratory Accreditation) or ISO/IEC 17025
certified. In addition to providing the
calibration on your measurement tools,
they should also provide access to, or a
and Snap-On. Most of these franchises offer calibration services, but
it varies by location, so you will need
to ask for more information from
your local store.
Are there other instances when I
hard copy of the calibration certificate
would want to calibrate?
that shows the results of the calibra-
Yes. If a calibrated tool (any type) has
tion provided as well as traceability to
been subject to mechanical (or electri-
NIST or Measurements Canada. NM-
cal) shock, it should be re-calibrated.
EDA does not endorse any particular
Can I perform my own calibration
calibration service provider and members are free to choose their provider,
NMEDA has discount programs with
the following providers:
Scale Calibration
Mettler-Toledo
Chad BirkasInside
(614) 438-4552
chad.birkas@mt.com
28
include Sears, Lowes, Home Depot,
in-house?
many turns were made on each use.
This log is used to identify when the
maximum cycles is reached.
Do all new tools come calibrated?
No. It may surprise you, but all tools
do not come calibrated and with a
calibration certificate. Some have a
false impression that they can simply
buy a new tool each year and avoid
sending or taking the tool to a calibration service provider. Be sure to
check before you buy a tool whether
or not it comes with a certificate of
calibration. You may find that you
need to send it out anyways.
Seven reasons to calibrate
1. Calibrating your instruments saves
you money: Going without proper
calibration causes parts and tools
A very good question. Yes you can.
to fall out of sync or break. This can
However it is a business decision you
lead to costly repairs and the re-
need to make. To be able to calibrate
placing of new parts. With test and
your own measurement tools, you
measurement instruments, it’s best
will need to have a standard oper-
to stop a problem before it starts.
ating procedure for your process
(SOP) that is approved by NMEDA,
and you will have to have the proper
Torque Wrench Calibration
calibration equipment. Calibration
Integrated Service Solutions
equipment is costly and also needs
Allison Nace
to be calibrated itself by a certified
(610) 287-3433
lab so that is why NMEDA recom-
customerservice@integrated
mends that its dealers find a local
servicesolutions.com
calibration service provider.
time the wrench was used and how
2. Maintain the integrity and reputation of your work and company:
Calibrated instruments lead to
reliability, and reliability leads to
integrity in your work, and integrity in your work leads to a solid
reputation for your company.
3. Produce data that is measureable
and repeatable: If your instru-
ments are up to standard and
functioning to their full capacity,
they will produce results that
and more efficiently.
7. Increase your customer satisfaction: Customers want to use
can be measured and repeated.
businesses that can consistently
4. Prolong the life of your equipment: Properly calibrated test and
measurement equipment extends
the life and use of that equipment. To ensure a long life with
your instruments, without having
to replace old equipment as frequently, calibration will help.
5. The manufacturer of your equipment recommends that you
calibrate: The manufacturers of
test and measurement equipment suggest that you get your
equipment calibrated regularly
to keep them working properly.
deliver exceptional results.
Summary
Using calibrated tools does not assure the installation is proper, that
is up to the installing technician and
other factors, however it does assure
that the hardware being torqued, or
the vehicle being weighed is being
done with accuracy. It also provides
objective evidence that the weight
read, or the torque values called out
in the manufacturer’s instructions
were followed. This helps to protect
the dealer in the unfortunate event
of a lawsuit, and more importantly,
6. Increase efficiency in your
provides assurance to the person be-
work processes: With your
hind the wheel that they will be safe.
equipment working to its full
capacity, work gets done faster
Want to know something about
QAP? Have an idea for a future
article or just have a question about
a form, or one of the Rules, or
something you read in this article?
Send your questions or idea’s to
chuck@nmeda.org and look for the
answer in a future edition of QAP
Straight Talk with Chuck Hardy.
---
AY!
D
O
RT
E
M
O
BEC
A
ALE
E
D
For information and to become a dealer, contact Kevin
kevinc@clockconversions.com 800.732.5625
Clock Conversions
clockconversions.com
Summer 2015
29
NATIONAL MOBILITY EQUIPMENT
DEALERS ASSOCIATION
SUPPLY ORDER FORM
To purchase the items fill out the order form and fax to
NMEDA at 813-962-8970. An invoice with the amount of purchase
and shipping charges will be sent with the order.
Item
Price Qty
Total
Consumer Reference Guide to Purchasing Adaptive Vehicles and Equipment:
United States Version
.50
Canadian Version (Includes Français Translation)
.50
NMEDA Promotional/Showroom Brochure “Go Further”
.20
NMEDA Promotional/Showroom Brochure “Compliance Review Program”
.20
NHTSA - Make Inoperative Labels
.25
Tire Placard Labels
.50
Load Carrying Capacity Labels
.50
NMEDA Logo Sticker (2 per sheet)
Set - 5.00
QAP Logo Sticker
1.50
NMEDA Average Price Survey (most recent results)
Special Instructions / Comments
50.00
TOTAL: _____________
Shipment Information
Contact Person: ______________________________________________________________________________
Business Name: __________________________________________________________________________________
Address: _____________________________________ City: ___________________ State: _______ Zip ________
Ph: (______) _________________ Fax: (______) __________________ E-mail: ________________________________
Fax or mail completed form to:
NMEDA, 3327 W. Bearss Ave. Tampa, FL 33618
FAX: 813-962-8970, PH 800-833-0427 www.nmeda.com
30
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NMEDA NEWS BREAK
Hiring an Entry Level
Automotive Technician
vs. an Experienced
Automotive Technician
By Justin Riendeau
T
hrough BraunAbility’s Service
Performance Group (SPG)
initiatives and observing our
network of dealers it is clear that a
qualified and productive technician
is essential to the overall success
of a mobility dealership service
department.
Wheelchair accessible vehicles, lifts,
driving aids and other accessories
continue to get more complicated and
integrated with OEM systems. Because
of this, our technicians must have
the proper skills to do quality, timely
and reliable work whether that is new
installs or repair of existing equipment.
It has become very clear that a technician with an automotive background
can use his or her existing skills to do
quicker and more accurate diagnosis of
issues making your shop more productive and, in turn, more profitable. Some
of our dealers have also started adding
OEM repair and service to their menu
of items for customers to take advantage of so this makes the case for an
automotive technician even stronger.
34
“
...It’s our belief that this [agreement]
will unlock a new life for the men and
women who have served our country...”
“
Regardless of the type of
technician we pursue the difficulty
in finding good people is immense.”
As our SPG dealers started focusing
work which helps people and we do
on service, improving their process-
that work in cleaner, more stable, non-
es and adding more items to their
flat rate pay based environment with
service menus, they quickly under-
better hours and benefits.
There are two trains of thought when it
stood how important a good techni-
comes to hiring this type of technician:
cian was. Very few of our dealers at
First, hire an ASE Master certified tech
that time had any high level, ASE
with several years of experience and an
Master certified technicians working
impressive resume. And second, hire an
in their shops so they had to start
entry level or “B” to “C” tech with the
from scratch. The “A” Tech was the
automotive training but not much expe-
person they wanted to seek out and
rience. Both have their advantages and
employ. If we look at the automotive
disadvantages and we have some real
businesses we are competing with,
world experience with both types which
the mobility industry has some very
I would like to share with you in order to
clear advantages when it comes to
help you make the right decision.
employing techs. We do interesting
Regardless of the type of technician
we pursue the difficulty in finding
good people is immense. The market
for qualified techs is extremely competitive and an experienced ASE technician can write their own ticket. Those
dealers that made the decision to
hire that “A” tech usually had to work
very hard to find them. Once they did,
they had to pay them what they were
worth. Many high level techs come
from OEM dealerships or aftermarket
repair facilities that have some sort
ran in to some challenges. A portion
8 hour shift because your shop is not
of flat rate pay program. Our dealers
of the dealers weren’t yet at a point
yet performing at a high level than
offer either hourly or incentive base
where they were offering the maxi-
that is great. But you will still need
pay which compared with flat rate is
mum amount of services which would
to pay for them. The higher a tech’s
a much better deal but they need to
utilize the higher level technician’s
productivity the more money they
overcome the misconception by many
skills, and/or the customer base was
make the business. If you only have
technicians that flat rate is better
not yet used to consistently bringing
5 hours of work for them to do in an
for them then hourly. Highly quali-
their vehicles in to the mobility dealer
8 hour day they will be unproductive
fied automotive techs also need to
for OEM maintenance and repair. This
for 3 of those hours. In this example
get out of their comfort zones when
created the perception among some
you will still be paying them for the
employed by a mobility dealer and
“A” techs that the mobility service
3 hours you can’t sell to a customer.
learn new product. Lastly, they need
department was not busy and they
Conversely, if they are over 100%
to stay busy during their shift. This
decided to move back to the OEM
productive and doing 12 hours of work
comes down to shops that are prop-
and aftermarket repair facility. Being
in an 8 hour day, which is common
erly managed with marketing, services
trained in the flat rate mindset caused
place for an ASE Master tech, then
and systems in place to maximize the
them to be “scared off” even though
they will make the dealership much
technician’s time and car count.
financially speaking working for the
more revenue. And if you have an
mobility dealer was better for them.
incentive based pay plan the tech can
Unfortunately their perception ended
make much more as well. Considering
up being the cause of them leaving.
a good tech can cost north of $30.00
Our SPG dealers who were already
running at 100% productivity or
greater, had the systems in place
and also plenty of work to do had
Another issue is the expense. If you
success with the higher level, expe-
do have a high level tech that is not
rienced technicians. Some however
bothered by a real lack of work in an
per hour, and be worth every penny,
you need to have the work for them
to do in the shop. That comes down
Summer 2015
35
to management and having the right
cal schools compared to those with
tive tech is the ideal outcome and will
systems and processes in place.
more experience. As an example, UTI
yield the best results the groundwork
has over 90% job placement with their
to find and keep that person has to
graduates and to get the top techs
be done first and can take quite a lot
in their class you will have to have
of time and investment. Our original
competitive compensation, a good
hypothesis was that marketing our
working environment and in many
service departments to the “A” tech,
cases other incentives such as tool
spending the money to hire them
allowances, sign on bonuses, etc. Even
and integrating them in to our deal-
though this is the case there are some
ers would be a fairly straight forward
clear advantages to this type of tech.
process. We hoped that hiring that
Lastly, some of the “A” techs didn’t
care for getting out of their comfort
zone and wanted to go back to working strictly on automotive. If we don’t
set up an environment where we are
utilizing their automotive skills, invest
in scan tools and other equipment or
don’t provide them training on the
mobility products then we are setting
ourselves up for failure. So the moral
For one, their starting salary will be
of the story is you need to make sure
less than the “A” tech. Even though
you do your homework, have a highly
they have a good working knowledge
performing shop and have the sys-
of automotive systems they will have
tems and processes in place before
to gain more experience through work-
you can affectively higher the ASE
ing on product and won’t have the
Master tech with lots of experience.
same level of skills right out of school
They are the ideal candidate and can
as an ASE Master Technician would.
transform a service department but
That brings us to another advantage;
the groundwork has to be in place.
W
a hungry, young tech will be more apt
is vital. That person can learn the
changed and won’t have to re-learn
mobility products quickly and will
processes because they are starting
much more efficiently repair both
from scratch. In short, their success will
automotive and mobility issues be-
be your success and you can work with
cause the two are so integrated. So
them to shape what that looks like.
e have concluded that
to grow as your company grows and
having a tech with an
meld with your company culture. They
automotive background
won’t have old habits that need to be
considering the challenges with the
“A” technicians that we talked about,
what is our alternative? One viable
option is to change our focus and hire
an entry level automotive technician
who has been educated on cars and
their systems but does not yet have
the same breadth of experience. These
folks can come from different sources
but some of the most accessible are
from the many post-secondary technical training schools around the nation.
NMEDA has partnered with Universal
Technical Institute (UTI) to draw talent
from one such organization but there
are many around the country.
There is really no less competition to
get technicians coming out of techni-
36
person would be one of the basic
cornerstones to improving our service
businesses. That turned out to be
more difficult than we realized
for the reasons I mentioned. It is
worth exploring the idea of focusing our resources on the entry level
tech and building them up through
emersion in to our company culture
and training them to fit our business
model. It’s a long term proposal that
we should seriously consider.
---
Finally, they will quickly pick up mobility products if you provide them with
the training resources. They are not far
out of “school mode” and will see the
connection between what they learned
in their automotive training and what
they find in mobility product training.
A good technician, regardless of their
Justin Riendeau is the Training
experience, should be an avid learner
Manager of Dealer Development
and this is even more prevalent with
for Braun and can be reached at
some of the entry level techs.
justin.riendeau@braunability.com
When we started working with our
or by calling 949-887-1219
SPG members three years ago we
For more information on Technician
made some assumptions about our
recruitment or to place a complimen-
dealer service departments. Some of
tary 30-day job order request listing
those assumptions proved true and
in partnership with UTI, please visit:
some did not. Although getting the
http://www.nmeda.com/members/
highly qualified, ASE Master automo-
new-recruits-resource/.
NMEDA NEWS BREAK
NMEDA
Education &
Training News
you will become trained and
authorized to give our Lunch &
Learn courses for official CEU
including AOTA, ADED, RESNA, CCMC and others. With
this credential, you can invite
By Peter Lucas
and host for CEU trainings very
inexpensively. Your healthcare
Outreach Programs
professional influencers will
Comprehensive Automotive Mobility
appreciate the CEU and lunch
Solutions for Healthcare Professionals
you provide them and will
(CAMS-HP):
be much more likely to give
So far in 2015 we’ve had two very
patient referrals/recommenda-
successful CAMS-HP Regional courses
tions to your store.
to help “influence health care professional influencers.” On May 8th, 32 attendees from three states were hosted
by BraunAbility, the Ralph Braun
Foundation, Superior Van & Mobility,
and SureGrip. This training event tied
our highest score for a Regional training at 4.8 on a 5.0 scale. On May 11th,
Performance Mobility and SureGrip
partnered for a second well attended
CAMS-HP Regional with 28 attendees and a 4.5 score. A third CAMSHP Regional took place on May 29th
sponsored by Ride-Away and SureGrip
in the DC area. We also have two more
tentatively planned for October in
“
Phoenix and Houston.
2.
Consider sponsoring a full day
CAMS-HP Regional at your
store. This outreach program
delivers more CEU in a full
day setting by one of our 9
Regional Trainers. Usually 2030 influencer attendees take
part. The $3000 standard
sponsorship is normally di-
else can you get so much time
with an influencer for about
$100 each? Dealers get better
working partnerships with key
influencers local healthcare
Program Involvement
CDRS) manufacturers get
There are several ways you can be
better networked dealers
NMEDA.com Professional Training
area and sign up for one of the
monthly Train the Trainer sessions.
In just two 1-hour sessions online
38
team is also working on identifying
dealer-manufacturer partnerships for
the Lunch & Learn courses similar to
what already is in place for full day
Following a very popular first ever
OEM chassis features & benefits for
sales series with Chrysler, Toyota,
Honda and MV-1, the team is working
on a similar series for model year
2016 coming this Fall.
NMEDA Manufacturer Service
Schools (MSS)
On June 25-26 NMEDA featured a
first ever co-located school at Bruno
professionals (OT’s, PT’s,
CWTA Lunch & Learn Trainer—see
HP and CWTA course programs. The
Dealer Marketing Team
and one manufacturer. Where
Opportunities for Outreach
Become a certified CAMS-HP or
keting Kit to go along with the CAMS-
usually at least one dealer
professional influencers...”
1.
working on a turnkey Influencer Mar-
regional trainings.
involved in our outreach programs to healthcare
healthcare professional influencers.
A new volunteer team has started
vided between 2-3 companies,
There are several ways you can be
involved in our outreach programs to
Coming Soon for Outreach Programs
with potential for increased
product sales. Attendees get
CE credit, opportunities for
networking relationships and
trustworthy referrals for clients. NMEDA gets opportunity
to add value to dealer, manufacturer, associate members,
and end consumers
to immediately follow their June
23-24 ACT school. This was a convenient way for about 20 Technicians
to earn multiple certificates on one
just trip. Featured NMEDA manufacturer presenters include: MPS, MPD,
Q’Straint, Colle-built, and Crescent
Industries. Each year we try to offer
a service school in three convenient
locations (East-Central-West) and
whenever possible bundled to other
industry trainings such as the Bruno
ACT service school. There is one
question “test-only” Electrical Train-
From there, UTI will post your open-
more NMEDA MSS planned for 2015,
ing 1 test. When you use the Techni-
ing on their job board for 30 days
hosted by the Ability Center in San
cian Candidate stack with several
and if available, send you resumes
Bernardino, CA on Oct. 20-22, 2015.
potential new hires, you can make
from local & regional candidates
NMEDA Certified Technician
“apples to apples” comparisons of
either enrolled/graduated from their
several candidates you’re interview-
closest of 11 campuses.
ing. This screening tool is available
All of this at no cost to you!
Program (NCT)
This is a one of a kind cost-effective
training tool to help your technical
staff stay sharp and up to date on important online course work related to
in the regular AMS dropdown menu
where you sign up for all your online
courses and is priced at just $15.
the mobility equipment industry. We
Technician Recruits Resource (TRR)
recently passed our 100th program
In April we announced a new part-
graduate. Several of our members
nership with UTI to help our dealers
have decided to mandate the NCT as
find top quality Service Department
a requirement for all new Technician
Technicians. The partnership with
hires. More information is here: http://
UTI is quite simple—if you are look-
www.nmeda.com/members/training/
ing to hire a Technician first visit our
nmeda-certified-technician-program/
website: http://www.nmeda.com/
Technician Candidate (TC)
members/new-recruits-resource/ and
We have added a pre-hiring screen
for Technician Candidates, the TC.
The TC contains a 25-question
Mechanical Aptitude Test and the 75
This could be a great supplemental
tool to help you get the talent you
need. For more information contact
recruiting@nmeda.org.
---
fill out a job order request (select the
yellow button) and then send it to
recruiting@nmeda.org. We will take
your request and forward it on to our
national account manager at UTI.
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Another quality product from
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clearance is not a concern with the
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HighTower docking system. This
means an operator can move
about freely with confidence in
their powered wheelchair.
Summer 2015
39
NMEDA NEWS BREAK
VMI Launches
Commercial Division
users across the nation. Over the past
and business development experi-
18 months, VMI has invested in our
ence. An accomplished R&D executive,
product quality and our manufactur-
Palmer has extensive experience bring-
ing excellence. We are now well posi-
ing new products to the market and
tioned to expand our retail strengths
was the winner of the R&D 100 “Best
to the commercial market.”
Products of the Year Award.”
provide wheelchair accessible vehi-
VMI has been offering high quality
“Our new division will combine our
cles (WAV) to commercial customers
mobility vehicles for three decades.
retail product strength in comfort and
in North America. The commercial
The company is an industry leader
convenience with commercial grade reli-
division will manufacture ADA com-
with its innovative side entry in-floor
ability and durability,” said Palmer. “We’ll
pliant WAVs incorporating VMI’s
ramp minivans that offer the most
bring innovative products to the market
innovative and patented technologies.
convenient passenger boarding and
at competitive price points without sac-
the most interior space for wheelchair
rificing the comforts of our ambulatory
maneuverability. The quality and reli-
and wheelchair passengers.”
V
antage Mobility International
(VMI) has announced the
launch of a new division to
“The demand for WAVs continues to
grow and VMI’s innovative products
enable more people to experience
the freedom and independence they
deserve,” said Doug Eaton, President
ability of VMI’s in-floor technology
is the evolution of over 20 years of
in-floor experience.
An official announcement and launch
of VMI’s first commercial WAV is
scheduled for July 2015, with full
and CEO of VMI. “Launching VMI’s
The Commercial Division will be head-
scale production and delivery slated
commercial division is the next step
ed by Hugh Palmer, Director of Product
to begin in August.
in expanding mobility to wheelchair
Management, who has vast product
QAP Audit Observations
R
ecently there have been a few
items that have come up during third-party audits that we
would like to share with our members.
1. Un-calibrated torque wrenches –
all torque wrenches in the shop
shall be calibrated. This includes
personal tools that are present
in the shop. Calibrated tools are
very important to maintaining
the integrity of QAP and assuring manufacturer instructions
are met as well as being able
to provide a safe and reliable
vehicle to the consumer, not to
mention protecting the dealer
from legal concerns.
2. SAE approved wire – all electrical wire added to a modification
---
and used for installations shall
exceeds GVWR that the dealer is
be SAE approved. Non-SAE ap-
still responsible to calculate the
proved wire does not meet the
remaining available load carry-
requirements of the QAP and
ing capacity to determine if the
can become a safety and/or reli-
vehicle could be over loaded.
ability issue for the customer.
4. Raised Roof structural modifica-
3. Available Load Carrying Capac-
tions – The NMEDA structural
ity – the available load carry-
manuals last issued only apply
ing capacity is a calculation of
to Ford and GM vehicles for
GVWR minus the UVW (aka
model years up to 2010, if you
Curb Weight) of the vehicle and
are structurally modifying a ve-
shall be sufficient to accommo-
hicle with a model year greater
date 150 lbs. per seating position
than 2010 or do not have a NM-
and any additional weight of the
EDA manual you are required to
client and client’s family, as well
show a pathway to compliance.
as any cargo, including mobility
Meaning, you need to have on
aids that will routinely be travel-
file documentation and testing
ling in the vehicle. That means
results or engineering analysis
that even though the four corner
that shows compliance with all
scale may not indicate the
applicable F/CMVSS.
weight of the modified vehicle
---
Follow us!
Facebook: Look for “National Mobility Equipment Dealers Association (NMEDA)”
Twitter: @NMEDAcom (http://twitter.com/#!/NMEDAcom)
40
Flexible Anytime, Transformable Forever
SEATI N G • WHEE LC HA I R S E C U RE M E NT • LI FTS
Customizable
WITH EASE
• Seats
• Wheelchairs
• Side or Rear Lifts
• Grab Bars / Stanchions
• Oxygen Bottle Mounts
• Stretcher / COT
• Wheelchair Storage Rack
• Wheel Chock
• Miscellaneous Adaptors
• More Coming Soon
Turn your Transit van in to a multi-capable transport vehicle from Luxury Limo
seating to heavy transit shuttle seating, Wheelchair accessibility to Electrical
contractor or Motorsports dealer to a stretcher transporter - Abilitrax has got
you covered
800-500-6181 • www.abilitrax.com
Summer 2015
41
S
R
IO
N
E
S
R
O
F
S
SOLUTION
Our members are advocates for the
Additionally, we developed 10 articles
specialized needs of those living with
showcasing NMEDA dealer members
disabilities, including seniors and
as resources to the senior community;
veterans with mobility limitations. This
several publications were targeted
year, one of our initiatives has been
to pick up that series. They include
highlighting the ways in which our
more than 300 publications, media
organization, and our dealer members,
outlets, bloggers and freelance writers
are able to provide seniors with the freedom and
in 37 states, the District of Columbia, seven
independence they need to continue to enjoy
Canadian providences, and Puerto Rico, ensuring
their favorite parts of life.
distribution coverage across North America.
As part of our efforts to make 2015 the “Year
Another public relations initiative focuses on
of the Senior,” we filmed and produced a
telling senior success stories by highlighting the
5-minute segment for In View, hosted by
NMEDA customer and dealership. Rob Smith’s
Larry King on the Fox Business Network. The
story, on the following page, is the first article to
segment aired in July.
be written and published thus far.
Solutions for Seniors TV Segment
42
ROB SMITH
ON THE OPEN ROAD
Overcoming the Obstacles
TAMPA, Florida – Rob Smith, 59, of Apollo Beach, Florida
loves to drive. “Driving itself is of the best pleasures you
can get,” he passionately describes the feeling of driving
with the windows down and the wind blowing in his face. In
the past 20 years, Smith has driven across the United States four times. He has made the trip from
Apollo Beach, all the way to his hometown, Seattle, Washington. Not many people can say that they
have driven from San Francisco to Los Angeles, California, all the way up the East Coast of America,
and through the Rocky Mountains, but Smith can.
Smith served his country for nine years until a tragic diving accident in 1980 that broke his neck,
severed his spinal cord and required around the clock care and life support for six months. As a
C5/6 quadriplegic, another life-changing moment occurred for Smith in 1988 when he met Red and
Becky Plank. Red is known for being the first president of the National Mobility Equipment Dealers
Association (NMEDA), and Becky is one of NMEDA’s founding directors. Smith says that meeting
these two individuals is what inspired him to get back into the driver’s seat. He says that learning to
drive again was like “getting back into the real world.” Through driving he has gained freedom, and
he has much admiration for what NMEDA does.
The luxury of driving has allowed Smith to stay active in his community. ”Some people say I do
more in a day than they do in a week,” he says. In 1991, Smith and his wife, Stella, started the
magazine Disabled Dealer, for owners and drivers with mobility challenges who drive accessible
vehicles across the nation. He loves to help and volunteer. He describes it as being the way he was
raised. Helping others keeps him happy, healthy, and stress free, Smith says.
When his lift opens and he gets out, he says that sometimes people are surprised and they ask him
“Do you drive that vehicle?” Smith loves the independence that driving gives him. He describes
a time recently when he wanted to go to a show in Miami, about a four hour drive away from his
home. His wife was working, and his other comrades were not interested in going. His mobility
accessible vehicle gave him the ability to get up early and go by himself.
Smith drives a BraunAbility converted Chrysler Town & Country with Tri-Pin steering and a side
lift. His mobility dealer is Ride-Away in Tampa, Florida. There are a few dealers in his area, but
Ride-Away is a NMEDA member and that means they hold themselves to the highest quality
standards in country with a Quality Assurance Program (QAP) accreditation. Smith describes the
NMEDA accreditation as a “stamp of approval.” He prefers Ride-Away to other dealers because
they understand the complex systems of the vehicle. He added that some dealers will sell you the
vehicle, but will not follow up. Smith gets his vehicle serviced at Ride-Away,
and he says that whenever he needs them, they are right there.
If you have a senior success story that you would
like to highlight, please contact Donna Tinoco at
407-302-4416 or donna.tinoco@evokad.com.
Summer 2015
43
GUIDELINES GROUP TALK
Introduction
The NMEDA Guidelines are a “living document” and are updated regularly to reflect changes in the industry. To
make this living document come alive for your Service Department Team we suggest you take a single Guideline or
a section of the Guidelines and use the Discussion Question Guide below as a part of your weekly team meetings.
This cooperative-style learning exercise is in practice by some of our Dealer members. We suggest you adopt it
too and realize the benefit of a more engaged and better informed workforce.
For Use in Discussion Outlined on the Following Pages:
NATIONAL MOBILITY EQUIPMENT DEALERS ASSOCIATION - GUIDELINES
18 POWER DOOR OPENERS
NMEDA Classification: Low Tech
Revised: January 19, 2012
Purpose
To outline the intended use and required function of Power Door Openers.
Scope
The NMEDA Guidelines are intended for use by the mobility equipment industry. NMEDA Guidelines
do not supersede Federal, State or Provincial laws and guidelines or mobility equipment manufacturers’
installation procedures; the more stringent will prevail.
Definition: (See Appendix C)
Requirements
18.1
All power door openers shall have a mechanical quick release, in the event of mechanical or power
failure. The emergency release shall be clearly identified.
18.2
Power door(s) shall close flush, and seal against water, air, dust and noxious fumes.
18.3
Interior lighting circuits, as provided to the mobility equipment dealer, within the client’s vehicle
will continue to operate as designed by the OEM when lift door(s) is/are opened and closed.
In any other circumstance, the certified/licensed driver trainer will specifically prescribe client
required lighting needs.
18.4
Automatic lighting shall be installed in conjunction with power door openers to illuminate the
lift platform at its lowest position with the doors open.
18.5
In a swing door or a slide door application, none of the moving parts that operate the doors(s)
should come into direct contact with the finished appearance surface on the vans interior or exterior.
In all cases where this is unavoidable, a stainless steel, Delrin, UHMW or other suitable material will
be used to protect the vehicle finish.
18.6
The addition of power door operators shall not compromise compliance with FMVSS/CMVSS
including latch system requirements.
44
A Complete Discussion Guide for your Service Departent Team Meetings!
Definition / Meaning of Guideline
(Plain English) Interpretation?
Try This Plan:
STEP-BY-STEP
GUIDE FOR SERVICE
DEPARTMENT
TEAM MEETINGS
---------------------------
Power door openers are to be installed in a safe and reliable manner according to
NMEDA guidelines or Federal, State, Provincial Law, OR manufacturer’s instructions. The more stringent of these will prevail. Installer must ensure that the
vehicle is equipped with the proper power options and there is specific documentation from a CDRS if applicable. Only the type prescribed by a CDRS should be
1.
used unless an amendment in writing is obtained. All power door openers shall
Read the Guideline(s)
have a mechanical quick release, in the event of mechanical or power failure. The
out loud to your Service
emergency release shall be clearly identified. Power door(s) shall close flush, and
Department during your
seal against water, air, dust and noxious fumes. Interior lighting circuits, as provided to the mobility equipment dealer, within the client’s vehicle will continue
team meeting.
to operate as designed by the OEM when lift door(s) is/are opened and closed.
2.
In any other circumstance, the certified/licensed driver trainer will specifically
Ask the Discussion
prescribe client required lighting needs. Automatic lighting shall be installed in
Questions one by one
conjunction with power door openers to illuminate the lift platform at its lowest
and let your team
position with the doors open. In a swing door or a slide door application, none
discuss openly.
of the moving parts that operate the doors(s) should come into direct contact
with the finished appearance surface on the vans interior or exterior. In all cases
3.
where this is unavoidable, a stainless steel, Delrin, UHMW or other suitable mate-
Keep your entire team
rial will be used to protect the vehicle finish. The addition of power door opera-
engaged and thinking by
tors shall not compromise compliance with FMVSS/CMVSS including latch system
asking open questions
requirements. A test drive is required upon completion to make sure the power
that can’t be answered
door openers and normal operation of any vehicle control system is functioning
with just “yes or no.”
properly. Client should be given instructions and any information provided by the
4.
manufacturer pertaining to the power door openers.
Try to act on or
Benefits of Following Guideline (Economic Savings) - Give Example:
•
Door openers that are installed and adjusted properly will provide a reliable
noise free experience for the user – no comebacks
•
The mobility dealership will usually have additional work to perform when
implement any good
ideas your team
produces and reward
them, if appropriate.
door openers are used which results in more billable hours in the shop and
greater GP for the dealership
•
With the addition of other equipment, the user can experience an independent lifestyle
(Continued on next page)
George W. Hicks, P.E.
Traffic Accident Reconstructionist
Modified Rehab Vehicle Inspector
4345 Teal Road
Petersburg, MI 49270-9304
www.ingeniumservices.com
734.279.9345 tel
734.279.1788 fax
gwhicks@umich.edu
Summer 2015
45
MOVING
FORWARD
(Continued from previous page)
Consequences of not following Guideline
(Economic) - Give Example:
•
A poor installation can lead to comeback
warranty repairs, interior damage may occur
if moving parts of door opener come in
contact with interior of vehicle
•
WITH DRIVE MASTER
Expensive vehicle repairs-air/wind noise can
result in comebacks, water intrusion can lead
to costly interior and possibly electrical repairs
Benefits of following Guideline (Safety) Give Example:
•
Automatic lighting / adequate illumination
ensures user will be able to safely use the door
openers in all conditions
Drive-Master and IDS are changing the future of modified steering in electric
steering systems. Our product development teams have spent many hours
investigating various systems and methods to develop and produce a reliable
modification with a backup system. After the design and testing of several
prototype models, we developed the exclusive method to modify the electric
steering so that infinite efforts can be achieved. After this development we
discovered that other driving products could be produced.
• Easily connects to the CAN/LIN connector in all vehicles
• Activates ALL OEM vehicle secondaries found in the OEM computer
• Secondaries not in the CAN/LIN will have a wire in module
• Adjustable mounts for client comfort and range of motion
• Touch sensitive screen easily activates on touch with cuff, glove, or
pointer. Not heat sensitive
All of the equipment has been fully tested, documented and passed all the
required and SAE Recommended Testing Procedures. We are proud to
introduce and display the full line along with evaluator training tools for the
Toyota Sienna Van and other vehicles.
Experts Now! Partial Features Include...
Hand Controls • Reduced Effort Steering • Reduced Effort Braking
Foot Steering • Left Foot Gas Pedals • Wheelchair Lifts
Steering Devices • Backup Brakes & Steering • Horizontal Steering
Complete Van Conversions • Block Pedal Extensions
And Much More!
For additional information contact Drive-Master
•
Proper operation of interior lighting circuits
can prevent dead vehicle batteries and other
electrical issues
Consequences of not following Guideline
(Safety) - Give Example:
•
Disabling door latches is not permitted; it could
cause a potential collision, personal injury, or even
death. This can include, but is not limited to driver,
passengers, other vehicles, pedestrians
•
Exhaust fumes allowed to enter through a poorly
sealed door can lead to sickness or, worse case,
death
Discussion Questions
(Weekly Training, Service Department)
•
What are some troubleshooting techniques that
can be used to isolate an OEM door operation issue and a problem with the automatic opener?
•
What are some ways that the interior door panels
can be protected and made aesthetically pleasing
when installing power door openers?
Providing Mobility for the
Physically Challenged Since 1952
37 Daniel Road West, Fairfield, NJ 07004-2521
Phone: (973) 808-9709 • Fax: (973) 808-9713
E-mail: info@DriveMasterMobility.com
Web: DriveMasterMobility.com
INNOVATION
46
If you have a specific Guidelines
request to be featured in the next
Guidelines Group Talk, let us know!
Your comments and suggestions
are also welcome. Send all inquiries
and requests to info@nmeda.org.
QAP DISCOUNT PROGRAM
NMEDA Thanks and recognizes these manufacturers for their participation in this voluntary
discount program that enhances the benefits of the Quality Assurance Program (QAP).
Harmar
Pride Mobility Products Corp.
Adaptive Driving Alliance
2075 47th St.
182 Susquehanna Avenue
(Requires Membership)
Sarasota, FL 34234
Exeter, PA 18643
4218 W. Electra Lane
800-833-0478
570-655-5574 phone
Glendale, AZ 85310
www.harmar.com
www.pridemobility.com
623-434-0722 phone
www.adamobility.com
Q’Straint
Worldwide Mobility Products
5553 Ravenswood Road #104
720 N. Golden Key St, Suite B6
Gilbert, AZ 85233
800-987-9987 phone
480-497-4692 phone
www.qstraint.com
www.worldwide-mobility.com
*** NMEDA is unable to provide information with regard to the individual company discounts. Dealers who are
participating in the NMEDA Quality Assurance Program should contact their sales representatives from the above
companies for additional details about their discount program.
Summer 2015
47
INDUSTRY ADVISOR
OEM vs. Alterer
in the CRP
By Harry G. Baergen, CET
T
he Compliance Review
Program (CRP) is now posting
original equipment manufac-
turers (OEM), such as seating system
manufacturers and adaptive vehicle
manufacturers, on the NMEDA CRP
website, along with alterers. This has
the equipment is delivered.”
Section 30102 defines, “manufacturer” means a person -- manufacturing or assembling motor vehicles or
motor vehicle equipment.
Section 30112 states, “… a person may
not manufacture for sale, sell, offer for
sale, introduce or deliver for introduction in interstate commerce, or import
into the United States, any motor
vehicle or motor vehicle equipment
prompted some questions regarding
manufactured on or after the date
the distinction between manufactur-
an applicable motor vehicle safety
ers and alterers as they are catego-
standard prescribed under this chap-
rized on the NMEDA CRP website.
ter takes effect unless the vehicle or
The pivotal question is; do OEMs,
equipment complies with the standard
“manufacturers” who build adaptive
and is covered by a certification issued
vehicles “from the ground up,” have
under section 30115 of this title.”
a higher level of responsibility in
49 CFR Ch. V section 567.3 defines,
certifying vehicles to Federal Motor
“alterer” means a person -- who alters
Vehicle Safety Standards (F/CMVSS)
by addition, substitution, or removal
than “alterers” who modify new OEM
of components (other than readily
vehicles? To answer this question, the
attachable components) a certified
rules that regulate manufacturers and
vehicle before the first purchase of
alterers first need to be recognized.
the vehicle other than for resale.”
“
...Do OEMs, “manufacturers” who build adaptive vehicles
“from the ground up,” have a higher level of responsibility in
alterations were completed) and as
altered it conforms to all applicable
Federal Motor Vehicle Safety … Standards affected by the alteration and
in effect in (month, year).’’
I
n Canada, the fundamental rule
is the Motor Vehicle Safety Act,
1993 Ch. 16, which basically sets
forth the same requirements as the
U.S. Act, except that the Canadian
Act directly includes altering in the
definition of manufacture. Section 2
defines, “manufacture”, in relation to
a vehicle, includes any process of assembling or altering the vehicle prior
to its sale to the first retail purchaser;
Therefore, an alterer has the same
legal responsibilities as the OEM, that
is, to ensure that the entire vehicle
complies with all applicable F/CMVSS
on completion and is tested, certified and labeled. To be able to do
this, both an alterer and the OEM
must be familiar with all the federal
safety standards that apply to their
vehicles. In some ways, this may be
easier for the OEM, because the OEM
has designed the base vehicle, where
certifying vehicles to federal motor vehicle safety standards
the alterer may have some difficulty
(F/CMVSS) than “alterers” who modify new OEM vehicles?”
in determining the areas affected by
I
obtaining information from the OEM
n the United States, the funda-
49 CFR Ch. V section 567.7 (a) states,
the alteration. An OEM may also have
mental rule is the Motor Vehicle
“With respect to the vehicle altera-
more control over changes in the
Safety Act, Title 49 USC Ch. 301.
tions it performs, an alterer:
base vehicle that could affect re-test-
Section 30115 states that, “A manufac-
(1) Has a duty to determine contin-
turer or distributor of a motor vehicle
ued conformity of the altered vehicle
or motor vehicle equipment shall
with applicable Federal Motor Vehicle
certify to the distributor or dealer at
Safety Standards,
delivery that the vehicle or equipment
complies with applicable motor vehicle safety standards prescribed under
this chapter… Certification of a vehicle
must be shown by a label or tag permanently fixed to the vehicle. Certifi-
48
name) in (month and year in which
(2) Assumes legal responsibility for
all duties and liabilities for certification under the Vehicle Safety Act.
(b) … the alterer shall affix to the vehicle an additional label … containing
ing and re-certification. For example,
an OEM owns the data that can
determine whether a vehicle will NOT
have to be re-tested after a change
to the occupant protection system,
where the alterer may not have access to this information and will have
to retest at redundant expense to
re-certify the vehicle.
Initially, the OEM may have to per-
cation of equipment may be shown by
the following information:
a label or tag on the equipment or on
(1) The statement: ‘‘This vehicle was
an alterer, and an OEM will likely be
the outside of the container in which
altered by (individual or corporate
involved in more safety standards, but
form more prototype testing than
some Canadian studies in the past
But alterers have made quantum
NMEDA alterer members usually pro-
have found, due to OEM companies’
leaps in catching up. This may be
vide a service dealer network as well.
higher volume, the overall certification
especially true for those alterers who
cost per vehicle is lower for the OEM.
participate in the NMEDA Compliance
Considering the number of standards
For some, altered vehicles may still
Review Program and who subject
carry the stigma that an OEM vehicle
contains a higher level of professionalism, quality and compliance
engineering than the aftermarket
modified/altered vehicle and for
that reason should not be grouped
together with altered vehicles on
the CRP website. However, there is
a perpetual endeavor on the part of
NMEDA to ensure that the professional level and safety compliance
of the altered vehicle is at least the
same as the OEM vehicle. Therefore, many alteration facilities now
resemble a continuation of the OEM
assembly line, with quality control
checkpoints, computerized systems
and an ongoing conversation with the
OEM engineers.
Although, the OEMs do not “validate”
altering of their vehicles, the OEMs
are not hesitant to show alliance with
alterers in promotions and exhibitions
and even in the alteration process.
OEMs also provide various quality
assurance and audit programs for the
alterers and up-fitters of their vehicles, such as the Ford QVM program,
and OEMs offer rebate programs for
adaptive vehicles. Also, since the financial collapse of some of the larger
OEMs, the OEMs appear to be more
transparent in sharing “proprietary”
information with the alterers. These
are some factors that are closing
the quality and safety gap between
altered and OEM vehicles.
It may be true that in years past the
quality and safety performance level
of altered vehicles, in general, was inferior to OEM vehicles that were built
by companies with access to robotics
and unlimited engineering expertise.
their modified prototype vehicles to
the same testing that the OEM has
already performed to certify the base
vehicle. Although, the alterer only
tests in those areas where the alteration could affect a federal safety
standard, the testing is carried out
at a higher risk level than the OEM’s,
because usually the alterer does not
own a large database from previous
testing. The alterer also has the responsibility of assessing every federal
standard that applies to the OEM
base vehicle to determine whether or
not the standard is affected by the
alteration. Theoretically, this requires
the small alteration company to be
familiar with as many standards as
the OEM and to discern compliance
in areas of the vehicle the alterer
“I
has not designed.
that an OEM is responsible for, including those standards that require actual testing, this could place the OEM at
a higher level of accountability. Nevertheless, concerning CRP, the program
is based on the actual review of test
reports and does not discriminate between alterers and OEMs. Therefore,
CRP invites the OEM to submit test
reports for only those same standards
that alterers submit. In the case of
an OEM this would mean a relatively
small number of test reports, because
CRP only posts specific standards
on the website.
Although, alterers and OEMs are
regulated by the same government
rules – neither alterers nor OEMs
are exempt from a list of standards
the way modifiers are – it could be
said that overall the OEM company
is involved in more complex design
...An alterer has the same
legal responsibilities as the OEM.”
t may also be true that higher vol-
and testing. Therefore, CRP is
ume OEMs are less likely to make
contemplating a way to distinguish
production changes just to satisfy
between OEM vehicles/components
an individual customer’s request that
and altered vehicles on the CRP
could affect the original certification
website. This is not to raise the stand-
testing. Consistency in OEM produc-
ing of OEMs over alterers, but only to
tion may be more reliable, but at
identify them to better inform dealers
this point in the program there is no
and buyers of adaptive vehicles.
evidence of this to justify giving OEM
vehicles/components a higher status
---
on the CRP list.
There is also the consideration that
OEMs usually have a solid dealer network. However, NMEDA dealer members (modifiers) are also required to
provide a repair and warranty service
according to NMEDA guidelines and
Summer 2015
49
CANADIAN PRESIDENT’S REPORT
RUSS NEWTON
Russ has been employed with Howell Ventures Ltd for 10 years.
Originally a “newbie” to the Mobility Industry he found the
learning curve made much smaller as a result of his NMEDA
involvement. He has been part of several committees in both
Canada and the USA. It was this activity that led him to want
to serve in a greater capacity. We are significant benefactors of
the hard work that went into beginning, growing and sustaining
the Association. We have a responsibility to come along side in
continuing this support. “We all need to do our part.” Concerns
or questions may be directed to Russ at canada@nmeda.org.
Progress is being made...
H
ats off to Blake Scott and
Dave Parton for their good
work in initializing a com-
mittee on behalf of NMEDA that will
investigate the possibility of a remote
QAP audit process. It took some time,
Worth mentioning is the fact that I
the vehicle. While the benefit higher
fielded three inquiries from Cana-
gas mileage is appealing to the con-
and progress.
dian companies asking about what
sumer, the effect on mobility equip-
is necessary to become members of
ment installers is they are left with
Hats off to Joe Cyr for an excellent
NMEDA. This says that we are still
less available load carrying capacity
job in creating and initiating our
very relevant and do have a profile.
to work with, meaning it can be a lot
but they are on their way. There
is still room for more participation
Canadian Member webinar last
month. I hope all of you who attended found the session informative
- we plan another for later in the fall.
I know the Board valued your input.
It certainly helped with decisions in
terms of where to focus our energies.
Hats off to Joe and Ed Stang for the
creation of our Government Rela-
P.S. I’m happy to welcome Kristel Perry
easier to overload a vehicle.
back to our Industry in her new capac-
The Guidelines section 5 defines what
ity with Sparrow Hawk Industries.
requirements for weights our dealer
As always Chuck Hardy has provided
some good words to help you in your
daily activities... Thanks Chuck!
Do you have sufficient load
members must contend with. There
are several very important considerations. One is the Gross Vehicle
Weight Rating (GVWR) and Gross
Axle Weight Ratings (GAWR), but
carrying capacity?
the other often overlooked weight
tee. Together with Bruno Lopez,
One of the most important elements
carrying capacity. One of the rea-
NMEDA VP of Business Development
to consider in a vehicle modification
sons this requirement is easy to gloss
and Government Relations, they are
is weight analysis. With the automo-
over is that it is something that has
formulating a strong plan to help
tive industry striving to cut back
to be calculated, not weighed. Sure,
reposition NMEDA Canada. Pierre
overall weight of vehicles to achieve
it’s easy to see if a vehicle’s GVWR
Cote has done tremendous work in
the lofty kilometers per liter increases
or GAWR have been exceeded by
the Province of Quebec in the area of
(or miles per gallon in the US) OEMs
weighing the post-modified vehicle
government relations.
are cutting back in all components of
on the four-corner scale, but how well
tions/Influencer Outreach Commit-
50
“
I fielded three inquiries from
Canadian companies asking about
what is necessary to become
members of NMEDA. This says
that we are still very relevant ...”
consideration is the available load
are we looking at the available load
carrying capacity?
Our Guidelines section 5.3 states that
“Upon completion of modification, a
vehicle’s load carrying capacity shall
allow for the availability of 150 lb
(68 kg) per seating position including
wheelchair tie-down positions and
for the weight of the mobility aid.
Customer requests to modify a
vehicle that will not accommodate
a proper load carrying capacity
shall be denied.” That is a pretty
serious requirement. How are you
doing it in your shop?
In order to arrive at the post-modified vehicle’s available load carrying
capacity the dealer needs to identify
several variables. First, we need to
know how many seating positions
there are (including wheelchair
tie-down positions). We call this
the “DSP” or designated seating
positions. For each of these positions
multiply by 68 kg (150 lb). Second,
we have to know the weight of
the client’s and/or client’s family’s
mobility aids.
“
In order to arrive at the
post-modified vehicle’s available
load carrying capacity the dealer
needs to identify several variables...”
vehicle weight (measured from the
This example shows how important it
four-corner scale) is 2113 kg (4658 lb).
is to be able to fully understand the
That means that the available load
available load carrying capacity and
carrying capacity is GVWR (2744)
the potential load expected to travel
minus the UVW (2113) is equal to
routinely in the vehicle. So the next
631 kg (1391 lb). So now is that load
time you prepare a vehicle modifica-
carrying capacity sufficient?
tion, are you asking the right ques-
To find out, we need to add the
weights of the mobility aids plus
(DSPx68). We know that there are
seven DSP, so 7 x 68 equals 476 kg
tions? Do you know all the variables?
And most importantly, do you have
sufficient load carrying capacity?
---
(1050 lb) and the client’s family has
two power wheelchairs that have a
combined weight of 272 kg (600 lb)
- that is 748 kg (1649 lb) of potential
load. Because the potential load of
748 kg exceeds the available load
carrying capacity of 631 kg, there
is insufficient load carrying capacity
for this modification.
What is meant by the client’s family’s mobility aids? What that means
is we need to ask the client who will
routinely be travelling in the vehicle.
It could be that the family has more
than one person using a mobility
aid. If the family is using two powered wheelchairs, that could mean
a weight of 272 kg (600 lb) - which,
for some lowered floor minivans,
can be a challenge.
Veigel North America
Let’s look at an example. In this
51277 Celeste Drive
Shelby Township, MI 48315
example, we have a lowered floor
minivan with 7 designated seating
Phone: (800) 488-7688
sales@veigel-na.com
positions and a GVWR of 2744 kg
(6050 lb). The UVW or unloaded
www.veigel-na.com
TECHNOLOGY DESIGNED TO HELP
Summer 2015
51
CANADA BOARD OF DIRECTORS
Russ Newton, President
Pierre Cote, Vice President
Howell Ventures
Van Action
4850 Rt. 2 Hwy
4870 Rue Courval
Ville St-Laurent, QC H4T 1L1
506-363-5289 phone
800-668-8705 phone
800-506-6666 fax
800-361-1725 fax
pierrec@savaria.com
Joe Cyr, Secretary
Ed Stang, Treasurer
Shoppers Home Healthcare
Can Am Mobility
1561 Hillside Avenue
158 Old Vernon Road
Victoria, BC V8T 2C1
Kelowna, BC L6T 4K3
250-370-2984 phone
250-491-0003 phone
jcyr@shoppershomehealthcare.ca
250-491-1044 fax
2015
ed@canammobility.com
Blake Scott, Associate Member
Harding Medical
24 Elmwood Drive
Moncton, NB E1A 3W6
506-855-5200 phone
blake.scott@hardingmedical.com
MGA Research Corporation
Discover the MGA Advantage
FMVSS 301:
Crash Testing Experts
Test with the Best:
We are proud to serve the
industry for over thirty years.
| email: jessica.gall@mgaresearch.com | phone: (262) 763-2705 | web: www.mgaresearch.com |
52
Summer 2015
53
NMEDA REPRESENTATIVES
Who Represents You?
These representatives are your voice. If you have any concerns or
issues that you need clarification on, call or email your Regional or
Associate representative and they will assist you in any way they can.
The representatives also write a quarterly article about things that are
happening in your region. If you have any information that you would
like to share with them, please feel free to contact them.
54
Midwest Region
Western Region
Jud DeMott
Chad Blake
Access 2 Mobility, Inc.
Ability Center
12406 State Highway 155 South
4797 Ruffner Street
Tyler, TX 75703
San Diego, CA 92111
877-254-5438 phone
858-541-0552 phone
903-534-7101 fax
858-541-1941 fax
jud@access2mobility.com
cblake@abilitycenter.com
States Include:
States Include:
Arkansas, Illinois, Iowa, Kansas, Louisiana,
Alaska, Arizona, California, Colorado, Hawaii,
Minnesota, Missouri, Nebraska, North Dakota,
Idaho, Montana, Nevada, New Mexico, Oregon,
Oklahoma, South Dakota, Texas and Wisconsin.
Utah, Washington and Wyoming.
Rep. at Large
Rep. at Large
Bob Kitts
Ron Mohr
Auto Assist, Inc.
Clock Mobility
5002 Lehigh Road
6700 Clay Ave.
301-699-2238 phone
800-732-5625 phone
301-699-2239 fax
616-698-9495 fax
autoasst@erols.com
ronm@clockconversions.com
Canada Representative
Associate Representative
Russ Newton, President
John Anschutz, Associate Rep.
Howell Ventures
Shepherd Center
4850 Rt. 2 Hwy
Atlanta, GA 30309
506-363-5289 phone
404-350-7720 phone
800-506-6666 fax
404-350-7356 fax
john_anschutz@shepherd.org
REPRESENTATIVE REPORTS
A QAP Experiment
Jud DeMott, Midwest Regional Rep
I
s NMEDA’s Quality Assurance
any other QAP dealers in our market
with industry best practices, we
Program really necessary?
area. None of our funding sources
did a pathetic job of compliance.
A little over two years ago,
required QAP. All of us owners
This experiment proved to me that
two business partners and I opened
were very familiar with the FMVSS
a system MUST be in place, and
Access 2 Life in Waco, TX. It was a
rules and regulations. As long-time
that there MUST be accountability.
completely different business entity
NMEDA members, we were very fa-
NMEDA’s QAP is such a system, and
from Access 2 Mobility, our 13-year
miliar with industry best practices.
the fact that there is a third party
old store in Tyler, TX, so there was
I even sit on the QAP Committee.
inspection process in place makes
no requirement for us to belong
We registered with NHTSA and cre-
us all accountable. That store in
to NMEDA. The ownership makeup
ated our own “make inoperative” and
Waco will soon be QAP.
was also different. I was not even
“weight” labels. We built a reference
a majority owner. We decided to run
list of vehicle equipment weights,
an experiment: We chose not to seek
but did not invest in scales.
QAP accreditation to see if it would
make any difference. From a competitive standpoint, there weren’t
---
Even with the best intentions, knowledge of federal law, and familiarity
Recent Updates
Chad Blake, Western Regional Rep
I hope everyone is staying busy so
closer to ways that we as dealers
far in 2015. There has been a lot of
can streamline the QAP reporting
things happening with NMEDA this
process. I’m hopeful that it will make
year that we are all excited about.
us all more efficient.
The Government Relations
In closing, I welcome all the Western
Committee has been working hard
Region dealers’ feedback and input
on continuing to make progress
regarding all NMEDA business. The
with the VA. Our President, Sam
only way we can continuously im-
Cook, recently testified before a
prove is with everyone’s help.
House Subcommittee regarding
the VA’s inability to pay in a timely
and consistent manner. If you get
a chance take a few minutes and
watch the recorded testimony.
Please don’t hesitate to contact me
at 623-399-3897 cell or via email at
cblake@abilitycenter.com.
---
The QAP Committee has also
been working really hard at getting
Summer 2015
55
NMEDA MANUFACTURER MEMBERS
Adapt-Solutions
Crescent Industries
Guidosimplex SNC
Nor-Cal Vans, Inc.
145 Damase-Breton
St-Lambert, QC G0S 2W0
866-641-0419
191 Washington St.
Auburn, ME 04210
207-777-3500
Via Podere S. Giusto, 29-00166
Roma, Italy
066-152-8005
1300 Nord Avenue, Suite 125
Chico, CA 95926
866-892-0150
Alfred Bekker Ltd.
Daimler Vans USA LLC
Harmar Mobility
Kellythorpe, Driffield
East Yorkshire, YO25 9DJ, UK
44-0 1377-2417
8501 Palmetto Commerce Pkwy.
Ladson, SC 29456
843-695-5064
2075 47th St.
Sarasota, FL 34234
800-833-0478
Pride Mobility
Products Corp.
Allegiant Mobility, Inc.
Driving Aids
Development Corp.
Howell Ventures Ltd.
8610 N. 32nd Street
Richland, MI 49083
855-382-8364
AMF Bruns of America
1797 Georgetown Road
Hudson, OH 44236
877-506-3770
AOI Electrical
9650 East 148th Street
Noblesville, IN 46060
800-480-6680
Auto Ability
8105 Big Lake Road
Clarkston , MI 48347
248-620-4200
Automobility
Manufacturing Corp.
9417 Delancy Dr.
Vienna, VA 22182
703-938-6435
Driving Systems, Inc.
16139 Runnymede St.
Van Nuys, CA 91406
818-782-6793
Dur-A-Bus Coach Builders
87 Disco Road
Toronto, ON M9W 1M3
416-247-7349
E.Z. Lock
2001 Wooddale Blvd.
Baton Rouge, LA 70806
225-214-4620
ElDorado Mobility
1444 Lorne Street
Regina, SK S4R 2K4
800-470-7067
1655 Wall St.
Salina, KS 67402
866-392-6300
B & D Independence
Electronic Mobility Controls
1024 Empire Street
Mt.Carmel, IL 62863
618-262-7117
26 Gabriel Dr.
Augusta, ME 04330
207-512-8009
BraunAbility
Ford Motor Company
P.O. Box 310
Winamac, IN 46996
800-843-5438
777 Woodward Avenue, Ste 500
Detroit, MI 48226
313-202-6342
Bruno Independent
Living Aids
FR Conversions, Inc.
1780 Executive Drive
Oconomowoc, WI 53066
262-953-5396
Chairiot Mobility Inc.
2756 East La Cadena Drive
Riverside, CA 92507
951-575-3132
Chrysler Spec. Vehicle Sales
800 Chrysler Dr.
Southfield, MI 48326
800-255-9877
Conna Corp.
6 Ridgeview St., P.O. Box 600
St George, ON N0E 1N0
800-591-7185
6708 Whitestone Road
Woodlawn, MD 21207
410-946-1700
Freedom Motors USA
740 Watkins Road
Battle Creek, MI 49015
844-436-4829
General Motors
100 Renaissance Ctr.
MC482-A20-B98
Detroit, MI 48265
313-667-8682
Golden Mobility & Rehab
2202 Hanselman Ave.
Saskatoon, SK S7L 6A4
306-242-9060
4850 Rt. 2 Hwy
506-363-5289
Karsan USA LLC
885 Second Avenue
New York, NY 10017
917-337-6389
KEMPF
1245 Lakeside Dr. #3005
Sunnyvale, CA 94085
408-773-0219
Kenguru, Inc.
1611 Head Bldg. 3
Austin, TX 78754
512-567-1914
Mahadev Metal Works
Unit 124, 125 - 11071 Bridgeport Rd.
Richmond, BC V6X 1T3
604-270-3317
Malley Industries, Inc.
1100 Aviation Avenue
Dieppe, NB E1A 9A3
506-859-8591
Manufacturing Production
Services Corp.
2222 W. Enterprise St.
Escondido, CA 92029
800-243-4051
Mobility SVM
505 Avenue of Autos
260-434-4777
Mobility Transportation Svcs.
42000 Koppernick, #A3
Canton, MI 48187
734-453-6452
Mobility Ventures
105 N. Niles
770-401-2094
Nissan North America, Inc.
39001 Sunrise Drive
Farmington Hills, MI 48331
248-488-4812
182 Susquehanna Avenue
Exeter, PA 18643
570-655-5574
Prime-Time Specialty
Vehicles, Inc.
56616 Elk Park Dr.
Elkhart, IN 46516
574-293-9191
Q’Straint / Sure-Lok
5553 Ravenswood Rd., #110
954-986-6665
Savaria Vehicle Group
2 Walker Drive
Brampton, ON L6T 5E1
800-561-9600
Sidewinder Conversions
& Mobility
44658 Yale Road West
Chilliwack, BC V2R 0G5
604-792-2082
Soderholm Mobility
2044 Dillingham Blvd.
Honolulu, HI 96819
808-834-1417
Toyota Motor Sales, USA,
19001 S. Western Ave. H205
Torrance, CA 90509-2714
310-468-0469
Transfer Flow, Inc.
1444 Fortress St.
Chico, CA 95973
530-893-5209
Van Extras
P.O. Box 725 Group 200 RR2
Winnipeg , MB R3C 2E6
204-783-8267
Vantage Mobility
International
5202 S. 28th Place.
Phoenix, AZ 85040
800-348-8267
Veigel North America, dba
Mobility Products Design
51277 Celeste Drive
Shelby Twp, MI 48315
586-843-3816
Wells-Engberg Co., Inc.
129 S. Phelps Ave., #920
Rockford, IL 61108
800-642-3628
56
NMEDA ASSOCIATE MEMBERS
ASSOCIATES
ALASKA
Warren Vinzant
2419 Irma Way
Castro Valley, CA 94546
510-317-1775
Dave Krieger
9315 Hunters Park Way
Tampa, FL 33647
800-738-9967
James Kennedy
Atlanta, GA 30309
404-367-1296
Melissa Gould
1301 East 64th Ave.
Anchorage, AK 99518
907-563-3631
Stanton C. Saucier
6175 Melvin Avenue
Tarzana, CA 91356
818-614-6149
Elif L. Olesen
7325 Norwich Lane
Clearwater, FL 33764
727-424-7485
____________________________
____________________________
Mike Zieman
3220 E. 59th Street
Long Beach, CA 90805
562-272-7231
Ginger H. Le
27553 Cashford Circle, Suite 10
Wesley Chapel, FL 33544
813-631-9700
Penny M. Anders
1641 Borana St.
San Diego, CA 92111
858-565-2437
Glenn Gullo
5914 Jet Port Industrial Blvd.
Tampa, FL 33634
813-890-8809
____________________________
Lou Klein
22519 Front Beach Rd. Unit 127
Panama City Beach, FL 32413
941-726-2220
____________________________
ALABAMA
Lou Klein
8933 Green Chase Drive
Montgomery, AL 36117
941-726-2220
Craig Rogers
3830 Ridgeway Drive
Birmingham, AL 35259
205-414-8430
____________________________
ARIZONA
Carol Blanc, OTR/L CDRS
5130 E Wagoner Rd.
Scottsdale, AZ 85254
602-239-2905
Jason Strowmatt
1414 W. Broadway #218
Tempe, AZ 85282
713-446-4628
COLORADO
Barry Doyle
3425 S. Clarkson Street
Englewood, CO 80113
303-789-8218
Tiffany Heck
Englewood, CO 80113
303-789-8237
Sarah Davidson
Englewood, CO 80113
303-789-8117
Jennifer Nordine
1414 W. Broadway #218
Tempe, AZ 85282
480-449-3331
____________________________
Sue Lehew
1789 W. Jefferson (930A)
Phoenix, AZ 85007
602-542-3332
Glendine Henry
25 Sigourney St., 11th Floor
Hartford 06106
860-424-5543
Katalyn Koloseike
7975 S. Autoplex Loop
Tempe, AZ 85284
480-598-2383
Harry Gough
144 Fox Hill Rd.
Wethersfield, CT 06109
203-237-7835
____________________________
Riva Shoshana
110 Coalpit Hill Road #D7
Danbury, CT 06810
203-733-1022
CALIFORNIA
CONNECTICUT
Tom Matson
3732 Mt. Diablo Blvd.
Lafayette, CA 94549
925-299-1039
____________________________
Gregory Paquin
5140 Florence Ave.
Bell, CA 90201
323-326-1383
Chris Currado
23449 Rutt Road
Milford, DE 19963
443-995-6666
Frank Boutelle
22691 Norbert Street
Perris, CA 92570
951-515-5125
____________________________
Lula Capuchino
3601 MArconi Ave.
916-481-1300
DELEWARE
FLORIDA
Judi Hamelburg
1031 Ives Dairy Rd. Suite 228
N. Miami Beach, FL 33179
305-770-0747
Elif Olesen
2340 Drew Street #200
Clearwater, FL 33765
727-535-0905
Phillip Faas
4425 63rd Circle
Pinellas Park, FL 33781
727-521-2831
Stephen Sundarrao
4202 E. Fowler Ave ENB 118
Tampa, FL 33620
813-974-5346
Lori Grismore, OTR/L
4001 E. Fletcher Ave.
Tampa, FL 33637
813-396-0728
____________________________
GEORGIA
Karen Monaco, CDRS, OTR/L
1 Freedom Way Uptown
27-ADR
Augusta, GA 30904
706-733-0188
Rajesh Pagadala
2720 Riverside Drive, Ste 132
Macon, GA 31204
478-279-1885
Michele Luther-Krug
208 Amelia Lane
Peachtree City, GA 30269
678-378-5238
Dan Allison, MS OTR/L
Atlanta, GA 30309
404-350-7763
John Anschutz
Atlanta, GA 30309
404-350-7720
IOWA
Bill Siebert
56504 Dillen Avenue
Glenwood, IA 51534
402-679-4058
Jeff Kromrie
6000 E. University
Pleasant Hill, IA 50327
515-285-1000
Beth Zelle
1111 W. San Marnan
Waterloo, IA 50701
866-550-4551
____________________________
ILLINOIS
Anne Hegberg
26 W 171 Roosevelt Road
Wheaton, IL 60187
630-909-6080
Danielle Czajkowski
Wheaton, IL 60187
630-909-6084
Nicole Thonn, OTR/L,
CDRS, CDI
Wheaton, IL 60187
630-909-6084
Thomas E. Cusack
6476 Sioux Trail
Indian Head Park, IL 60525
708-246-3022
____________________________
INDIANA
Nancy Wylie
8245 Hartford Pike
Aurora, IN 47001
812-926-4484
Carmen Palanca
1156 Ridgeview Ct.
Avon, IN 46123
317-660-6506
Kathy Kachanoski
1732 Timbercrest Dr.
Columbus, IN 47203
800-841-4938 ext. 5902
Mary Follman
4740 Kingsway Drive
317-466-1000 ext. 2539
Suzanne Hardesty-Pritchard
4740 Kingsway Drive
317-721-8636
Summer 2015
57
Stuart R. Gutwein
250 Main Street
Lafayette, IN 47901
765-423-7900
Janice Girouard
711 South Vienna Street
Ruston, LA 71270-5845
318-257-4562
Mark Berk
19582 Middlebelt
Livonia, MI 48152
734-422-3000
Susan Fassett, CDRS, COTA
111 W. Jefferson Street
574-647-2600
Marvin King
711 South Vienna
Ruston, LA 71270
318-257-4562
Robert Reid, Ed. S
P.O. Box 241
Okemos, MI 48805
517-349-7990
Evan Detweiler
7970 W. Jefferson Blvd.
260-435-6157
Michael Shipp
711 S. Vienna
Ruston, LA 71270
318-257-4562
Kerry Jones
26875 Church St.
Edwardsburg, MI 49112
269-663-0226
Mason Campbell
9531 Valparaiso Court
317-879-8940
____________________________
Larry Schneider
2901 Baxter Road
Ann Arbor, MI 48109
734-936-1103
Jessica Schultheis
3701 Bellemeade Avenue
Evansville, IN 47714
812-479-1411
Robin R. Strup, DRS/COTA
P.O. Box 8978
Ft. Wayne, IN 46898
260-494-0131
Dan L. Kleber, CDRS/COTA
P.O. Box 8978
Ft. Wayne, IN 46898
260-416-8587
Eva Richardville
P.O. Box 8978
Ft. Wayne, IN 46898
260-417-8399
____________________________
KENTUCKY
Barbara Fulkerson
3909 Bardstown Road
502-454-3232
Kathie Regan
107 Morgan Drive
Nicholasville, KY 40356
859-246-2117
Brian Iadanola, OTR/L, CDRS
3937 Central Avenue
502-893-0050
Weaks McKinney-Smith
10531 Timberwood Cr. Suite E
502-855-4783
MaryFrances Gross
4805 Hemlock Way
Lexington, KY 40514
619-607-1142
____________________________
LOUISIANA
Lee Carricut
224 East Pinhook Rd.
Lafayette, LA 70501
337-289-3004
58
MAINE
Gina Bennett
2 Printer’s Drive, Suite 7
Hermon, ME 04401
207-848-8226
____________________________
MASSACHUSETTS
Tricia/Mark Whitehouse
250 Milton St., #LL002
Dedham, MA 02026
781-329-6656
Donald F. Sampson
186 West Boylston Street
West Boylston, MA 01583
508-835-2333
____________________________
MINNESOTA
Nathan Anderson
1820 South Robert Street
West Saint Paul, MN 55118
651-455-2788
Sherri Johnson
4110 West Division Street
St. Cloud, MN 56301
877-327-3533
____________________________
MISSOURI
Eugene Blumkin
600 Washington Street
Boston, MA 02211
617-204-3721
David Adams
1 Congressional Way Ct.
O’Fallon, MO 63368
636-294-1762
Cabot Smith
100 Newark Street
Haverville, MA 01832
617-549-3583
Gary Spaniak Sr.
1903 N. Barnes Ave.
Springfield, MO 65803
954-648-2013
____________________________
____________________________
MICHIGAN
NEW JERSEY
Kristi Fleming
3511 Landview Drive
Oakland Township, MI 48306
248-505-3409
Gene Morton
1103 Kennedy Dr.
Wall, NJ 07719
732-539-5393
Shelley Koral
200 Renaissance Center
Detroit, MI 48265
586-596-4261
Bill Givney
1820 Rt. 9, Unit 11
Toms River, NJ 08755
732-505-5400
Joe Trubak
24085 Research Drive
Farmington Hills, MI 48335
248-489-2400
____________________________
Patrick Zeiser
4965 E Beltline Ave NE, Ste 300
616-447-2293
George Hicks
4345 Teal Road
Petersburg, MI 48270
734-279-9345
NEW MEXICO
Phillip Holmes
2035 Corbett Dr.
Las Cruces, NM 88001
575-521-1006
John Lorenzetti, OTR/L,
CDI, DRS
4144 High Banks Road
Geneva, NY 14456
315-585-9198
Kelvin Henry
682 East 49th Street
Brooklyn, NY 11203
347-613-3073
Mark Medawar
99 Jericho Turnpike
Jericho, NY 11753
516-453-2413
Royce Burns Sr.
258 Van Keuren Avenue
Pine Bush, NY 12566
845-361-1244
Brian McLane
29 Rockefeller Blvd.
Rensselaer, NY 12144
518-426-8850
Gail Babirad
PO Box 540
Kinderhook, NY 12106
800-987-2753
Jurgen Babirad
PO Box 540
Kinderhook, NY 12106
800-987-2753
Karen Korman
50 West 96th Street, Suite 7B
New York, NY 10025
212-971-9157
Raanan Zidile
1642 Coney Island Avenue
Brooklyn, NY 11230
718-414-2457
____________________________
NORTH CAROLINA
Jan Stephanides
MS OTR/L CDI
1004 Columbine Road
Asheville, NC 28803
828-443-1051
Cyndee Crompton
605 Cabaret Rd.
McLeansville, NC 27301
336-697-7841
Mike Edwards
5501 Executive Center Dr.
Suite 101
Charlotte, NC 28212
704-568-8804
NEW YORK
Mike Savicki
17615 John Connor Rd.
Cornelius, NC 28031
704-905-9628
MaryBeth Meyer
7 Pine Woods Road
Hyde Park, NY 12538
845-229-2626
Dexter Warren
2720 North Main Street
Newton, NC 28658
828-464-9738
____________________________
____________________________
OHIO
Paul Musso
111 Stow Avenue, Suite 103
Cuyahoga Falls, OH 44221
330-928-7401
Debbie Szelestey
116 N. Jefferson St.
Dayton, OH 45402
937-224-3033
Paula Sanford
101 S. Defiance St. Box 26
Stryker, OH 43557
419-682-4741
Douglas Morr
7349 Worthington - Galena Rd.
Columbus, OH 43085
614-888-4160
____________________________
PENNSYLVANIA
Joseph Kramer
2400 Oxford Drive, Suite 210
Bethel Park, PA 15102
412-513-5029
Timothy P. Brant
1614 Debran Lane
Johnstown, PA 15905
877-395-7011
Lori Benner
MC H-125, P.O. Box 850
Hershey, PA 17033
717-531-7444
Dan Basore
201 Old York Road, Suite 203
Jenkintown, PA 19046
215-886-7706
Serge Minassian
1275 Eagle Rd.
New Hope, PA 18938
215-598-3944
Brenda Bennett
4202 Peach Street
Erie, PA 16509
814-833-2301
____________________________
SOUTH CAROLINA
Bill Hayes
2011 Hampton Street
Columbia, SC 29204
803-779-2011
Brigitte King, OTR/L,
CDRS, CDI
701 Grove Road
864-455-4476
Joseph A. Anthony
1410-C Boston Avenue
West Columbia, SC 29170
803-896-6081
Tom Jackman
1410-C Boston Avenue
West Columbia, SC 29170
803-896-6080
Lou Dienhart
3008 Pepper Grass Trail
Cedar Park, TX 78613
512-585-5911
CANADA
Alan B. Simmerson CDRS
3602 Deerfield Drive
Columbia, SC 29204
803-776-4000
____________________________
Dianna Robertson
3405 W 31st Avenue
Vancouver, BC V6S 1X6
Canada
604-263-5286
____________________________
TENNESSEE
Nicole White, OTR/L
1901 Clinch Avenue
Knoxville, TN 37916
865-541-1325
____________________________
TEXAS
UTAH
Andrew Fuhriman
546 W. 1250 North
Clearfield, UT 84015
801-791-4567
____________________________
VIRGINIA
Craig Baker
7400 Midlothian
Richmond, VA 23225
804-716-5500
Brian Lazar
5208 Tennyson Parkway
Suite 120
Plano, TX 75024
972-649-2062
Nathaniel “Nat” Baker
7400 Midlothian
Richmond, VA 23225
804-716-5500
Benjamin Mundy
5150 Broadway #604
San Antonio, TX 78205
210-347-5006
WISCONSIN
Hal Compton
15928 Midway Road
Addison, TX 75001
214-302-0930
James E. Glenewinkel
1116 E. Kingsbury Street
Seguin, TX 78155
830-386-0446
Jim Luddy
3374 S. Treadway Blvd.
Abilene, TX 79602
325-437-3350
Loree Rowan
805 N. Glenwood
Tyler, TX 75702
903-597-5656
Melissa Key, COTA, CDRS
11020 Katy Freeway. #217
Houston, TX 77043
713-722-0667
Chad Strowmatt
11020 Katy Freeway. #217
Houston, TX 77043
713-858-1582
Lance Bullard
3135 TAMU
College Station, TX 77843
979-845-6153
Kelly Anderson
24410 Norchester Way
Spring, TX 77389
713-794-7243
____________________________
Tim Schermetzler
W. 7366 Flambeau Point Road
Ladysmith, WI 54848
715-532-0327
____________________________
WYOMING
Bonnie Richards, OTR/L
111 S 5th Street
Douglas, WY 82633
307-358-9464
____________________________
BRITISH COLUMBIA
Harry Baergen
1840 Swan Road
Tsawwassen, BC V4M 0A8
Canada
778-888-2210
Melody Chamberlain
Box 10054 RPO Hart
Prince George, BC V2K 5Y1
Canada
250-612-1567
Larry Bowen
1029 Spruce Avenue
Port Coquitlam, BC V3B 4X5
Canada
604-996-4893 cell
Dean Robertson
4255 Laurel Street
Vancouver, BC V5Z 2G9
Canada
604-734-1313
____________________________
MANITOBA
Paul Murphy
6668 9 Hwy
Selkirk, MB R1A 4G2
Canada
866-994-6559
____________________________
NEW BRUNSWICK
Carol Morrison
860 Mitchell St.
Fredericton, NB E3B 6C5
Canada
506-455-1621
Maura Dulong, OT
800 Priestman St.
Fredericton, NB E3B 0C7
Canada
506-452-5876
____________________________
ONTARIO
Colin Matthews, CDRS
27 William Street
St. Catharines, ON L2R 5H9
Canada
905-685-5591
Tamalea Stone
1338 Wildlark Drive
Peteborough, ON K9K 2J4
Canada
705-741-7660
Summer 2015
59
F. Lortie
68 Bloomfield
London, ON N6G 1P3
Canada
519-495-9541
Alyssa Merilees
7005 boul. De Maisonneuve W.
Montreal , QC H4B 1T3
Canada
514-487-1891 ext. 246
Peter Grande
14 Connie Cres. Unit #6
Concord, ON L4K 2W8
Canada
905-738-3800
Minh-Thy Truong
7005 boul. de Maisonneve W.
Montreal, QC H4B 1T3
Canada
514-487-1770 ext. 322
Joe Allen
200 North Service Road W.
Unit 401
Oakville, ON L6M 2Y1
Canada
416-254-7237
Nathalie Maertens
7005, boul. de Maisonneuve W.
Canada
514-487-1891 ext. 380
Jenny Iszakovits
801 Commissioners Road
London, ON N6C 5J1
Canada
519-685-4070
André Amyot
Place de Ville, Tour C
330 rue Sparks
Ottawa, ON K1A 0N5
Canada
613-990-2670
Karen Wolfe
368 Main Street
Picton, ON K0K 2T0
Canada
613-476-1768
____________________________
QUEBEC
Susan Sofer
5501 boul Cavendish
Cote St-Luc, QC H4V 2T8
Canada
514-733-1414
Kristian Thivierge
70005 boul de Maisonneuve W
Canada
514-495-7600
Janick Renaud
300 rue King Est. Bureau 200
Sherbrooke, QC J1G 1B1
Canada
819-346-8411 ext. 43158
Carolle Leroux OT, CDRS
7005 de maisonneauve Crest
Canada
514-487-1891 ext. 377
Dana Benoit
7005 boul de Maisonneuve W
Canada
514-487-1891
60
Johanne Faucher
225 Du Palais
St-Jerome, QC J7Z 1X7
Canada
450-560-9898 ext. 327
Stephanie Laurin
3205 Place Alton - Goldbloom
Laval, QC H7V 1R2
Canada
450-688-9550
Julie Viens
2275 avenue Laurier Est
Montreal, QC H2H 2N8
Canada
514-527-4527
Jean-Pierre Maurais
333 boul Jean-Lesage E-M-27
Quebec City, QC G1K 8J6
Canada
418-528-4281
Michel Morency
333 boul. Jean-Lesage C-4-21
Quebec City, QC G1K 8J6
Canada
418-528-3597
Jacques Bolduc
32 Duquet
Ste-Therese, QC J7E 3B4
Canada
813-410-4884
____________________________
SASKATCHEWAN
Susanne Lendvoy, OT
2180 23rd Avenue
Regina, SK S4N 2R3
Canada
306-766-5968
Susanne Adamson, OT/CDRS
2180 23rd Avenue
Regina, SK S4S 0A5
Canada
306-766-5427
INTERNATIONAL
____________________________
AUSTRALIA
Jeff Watters
PO Box 421
Montrose, Vic 3765
Australia
03-9762-2277
____________________________
ISRAEL
Adi Adler, CEO
58 Ha’Khermesh
Haifa
Isreal 31000
972-390-3903
Moshe Ofek
58 Ha’Khermesh
Haifa
Isreal 31000
972-390-3903
____________________________
NETHERLANDS
Jan Jonkheid
Industrieweg 30
Andelst, The Netherlands
6673 DE
Netherlands
DATES TO REMEMBER
This calendar of upcoming events is provided as a service to
NMEDA members. The Circuit Breaker cannot guarantee the
accuracy of the information provided. Please verify dates and
locations with the organizations listed.
Abilities Expo - Houston
July 31 - August 2, 2015 (Houston, Texas)
NRG Center (formerly Reliant Center), Hall E
Visit www.abilities.com/houston/ for more information.
2015 ADED Conference
July 31 - August 1, 2015 (Louisville, Kentucky)
Venue: Hyatt Regency Louisville & Lousiville Convention Center
Abilities Expo - Boston
September 18 - 20, 2015 (Boston, Massachusetts)
Boston Convention & Expo Center, Hall C
Visit www.abilities.com/boston/ for more information.
Visit www.aded.net for more information.
Closing the Gap Annual Conference
October 14 - 16, 2015 (Minnespolis, Minnesota)
DoubleTree by Hilton Hotel Bloomington
Visit www.closingthegap.com for more information.
SEMA Show
November 3 - 6, 2015 (Las Vegas, Nevada)
Las Vegas Convention Center
Visit www.semashow.com for more information.
Abilities Expo - DC Metro
December 4 - 6, 2015 (DC Metro)
Dulles Expo Center
Visit www.abilities.com/dcmetro/ for more information.
ATIA Conference
February 3 - 6, 2016 (Orlando, Florida)
Caribe Royale All-Suites Resort & Convention Center
Visit www.atia.org for more information.
Annual NMEDA Conference
February 17 - 19, 2016 (Dallas, Texas)
Dallas Convention Center & Omni Hotel
Visit www.nmeda.com/members/annual-conference/ for more information.
SAE World Congress & Exhibition
April 12 - 14, 2016 (Detroit, Michigan)
Cobo Center
Visit www.sae.org/congress/ for more information.
To have your information included in Dates to Remember, mail or fax it at
least 12 weeks before the event to info@nmeda.org or fax (813) 962-8970.
Summer 2015
61
ADVERTISING INSERTION ORDER
ADVERTISER INFORMATION
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ADVERTISING AGENCY INFORMATION (OPTIONAL)
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We authorize advertising insertion(s) in the NMEDA Circuit Breaker in the following issue(s):
April/Spring 2015
January/Winter 2016
October/Autumn 2016
July/Summer 2015
April/Spring 2016
January/Winter 2017
October/Autumn 2015
July/Summer 2016
April/Spring 2017
Our advertisement(s) will be: (Rates are per year, 4 issues. Published below at NMEDA member cost.)
Back Cover
color $4042
Half Page
color $1224
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color $3638
1/4 Page
color $664
Inside Cover
color $3234
1/8 Page
color $360
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RETURN TO:
Circuit Breaker c/o NMEDA (The National Mobility Equipment Dealers Association)
3327 West Bearss Avenue, Tampa, Florida 33618
PHONE: 800.833.0427 • FAX: 813.962.8970 • E-MAIL: info@nmeda.org • URL: www.nmeda.com
62
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The CompanionVan Plus gives families the space of a fully-lowered floor vehicle and the convenience of a power
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manual ramp operation.
Compete directly against direct sellers with the most trusted name in mobility.
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with BraunAbility Finance!

Summer 2015

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