Webinar presentations - National Center for Mobility Management

Inclusive Planning and Design Webinar Webinar Series on Mobility Management Feb. 12, 2014 This webinar is brought to you by: NCMM IS A PARTNERSHIP OF Center Objec+ves •  Genera+ng and sharing new knowledge. •  Designing and delivering trainings and customized facilita+on. •  Providing access to informa+on to individuals and organiza+ons interested in iden+fying, improving, and implemen+ng mobility op+ons in their communi+es. •  Aligning and suppor+ng the goals and ac+vi+es of the Coordina+ng Council on Access and Mobility (CCAM) and United We Ride. •  Improving Center ac+vi+es and demonstrate the effec+veness of NCMM. Technical Assistance §  Training and Products –  Informa+on briefs –  Volunteer peer network (field experts) –  Training workshops (Design Thinking for Mobility) –  Community Technical Assistance Plans (Descrip+ons of TA Interven+ons so that other communi+es can replicate strategies) The mission of this project, sponsored by the Department of Health and Human Services' Administra+on for Community Living is to demonstrate the value that inclusive processes can bring to transporta+on efforts. The Community Transporta+on Associa+on of America, in partnership with Easter Seals, Na+onal Associa+on of Area Agencies on Aging, and Westat, is developing, tes+ng and demonstra+ng ways to empower people with disabili+es and older adults to be ac+vely involved in designing and implemen+ng coordinated transporta+on systems. For more informaLon, visit www.transitplanning4all.org. Webinar Agenda §  Kelli Fairless, Execu+ve Director, Valley Regional Transit §  Judy Telge, Director, Development/Mobility Management, Coastal Bend Center for Independent Living §  Dwight Mengel, Chief Transporta+on Planner, Tompkins County Department of Social Services §  Discussion +me Building Transportation Options
One Handshake at a Time
Regional Mobility Coordination
Boise Valley, Idaho
Boise Valley
•  Located in southwest
Idaho
•  Population: 650,000
•  40 percent of total
population in state
•  Large urban, small
urban and rural
communities
Diverse Region
•  Two most populous counties
in Idaho
•  Includes 19 local governments
•  Large urban, small urban, and
rural
Valley Regional Transit
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Regional Public Transportation Authority
Accountable to local governments
Responsible for regional coordination
Encourages transportation service delivery through
private sector
Funding
§  Significant reliance on federal funding
§  No dedicated source of state or local funds
§  Services are funded through voluntary
contributions from local jurisdictions
§  VRT works with local jurisdictions to develop
priorities and project level budgets
§  Reliance on partnerships for funding creates
need for better coordination
Planning Process
§  2002: Five-year Strategic
Plan
§  2003–2007: Operations
planning for traditional fixedroute services
§  2007–2010: Developed
coordinated plan for all
modes
Throughout the process, mobility management
became an organizational objective
The Foundation
Community TransportaLon TradiLonal Public TransportaLon o 
o 
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o 
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Express Commuter Service Local Fixed-­‐Line Service Local Flex-­‐Route Service Paratransit – ACCESS University Shu\les RIDELINE.ORG o Trip Reserva+ons o Travel Training o Call Center o Websites o Employer Outreach o Marke+ng o Ridematch o Pass/Contract/Sales Outlets o Informa+on Outlets o Ambassador Program o Elligibility Assessment Commuter Services o 
o 
o 
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Vanpool Rideshare Job Access Vanpool Carpooling Telecommu+ng o 
o 
o 
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Vehicle Sharing Volunteer Driver Ride Reimbursement Village Van Car Sharing Non Emergent Medical Transporta+on Engagement Framework
Minority
Representation
Students/
Employers
Persons
with
disabilities
Older
Adults
Regional Coordination Council
Veterans
Job Access
Transportation
Service
Providers
Local
Governments
Non Emergency
Medical
Transport
§  VRT designated lead
agency
§  Regional Coordination
Council
§  Coordination plan
provided overarching
strategies
§  More targeted plans for
Refugees, veterans and
older adults
Regional Mobility
Coordination
Getting Started
§  Inventory resources
(equipment, financial,
human, technical)
§  Maximize each partner’s
capacity and resources
§  Create an environment
that supports open
communication and
accessible processes
§  Be open to innovation and
non-traditional solutions
Building Partnerships
§  COMPASS (MPO)
§  State agencies
§  Area Agency on Aging
§  Nonprofit agencies
§  United Way of Treasure
Valley
§  Local transportation
providers
§  Community Transportation
Association of Idaho
Contributing Factors
§  Funding through JARC and New
Freedom programs
§  MAP-21 changes
§  United Way Communitywide
Assessment
§  Refugee Strategic Community Plan
§  Economic downturn
Coordinated Projects
§  Joint marketing
§  Technology enhancements
§  Rideline – Centralized
customer information
system, travel training
§  GoRide – Communitybased transportation
options
vehicle sharing
volunteer
driver
village van
work
transportation
job access
canyon county
vanpool
vehicle pool
non-work
transportation
driver training
trip confirmation
trip rerquest
community
link
Lessons Learned
§  Engage the stakeholders early in the process
§  Communicate openly and often
§  Don’t assume everyone embraces change
and technology in the same way
§  Be willing to make adjustments as needed
§  Be clear about expectations up front
§  Don’t take any stakeholder for granted
Questions?
Contact Information
Kelli Fairless, Executive Director, Valley Regional
Transit
(208) 258-2712
kfairless@valleyregionaltransit.org
Including individuals
with disabilities in
mobility planning
Judy Telge
Mobility Options Project
Coastal Bend Center for Independent
Living – Corpus Christi, Texas
Centers for Independent Living
n  Established
by Federal statute –
Rehabilitation Act of 1953, As Amended
n  Provide four core services
n  Assist individuals with disabilities to
achieve their goals
n  CILs are consumer-controlled
CILs as data resource
n 
n 
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n 
n 
In higher population density areas; often include
urban & rural service areas
Locations throughout U.S. - 28 CILs in Texas
Best source of cross-disability consumer
information on goals, identification of barriers to
independent living
Three year strategic planning cycles
Annual reporting on numbers of individuals with
disabilities assisted to access transportation,
healthcare services and assistive technology
Inclusion strategies
n  Outreach
with non-traditional methods
n  Advocacy identifies barriers, goals and
targeted solutions
n  Partnerships indicate effectiveness
n  Learn to influence political will to achieve
community integration
Inclusion examples
n  Non-traditional
models of service delivery
n  Education and training in advocacy for
people with disabilities & their allies
n  Policy-level participation
n  Develop teams of individuals with crossdisabilities for all stages of planning
Transportation planning decisions
Vision or long range concepting
n  Ranking of proposed projects by policy
criteria
n  Selection of preferred option(s) following
analysis (alternatives, environmental
reviews – make accessibility part of this)
n  Project implementation
n  Operations management, maintenance of
assets
n 
Contact Our Speakers § 
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Sheryl Gross-­‐Glaser, grossglaser@ctaa.org Dwight Mengel, Dwight.Mengel@dfa.state.ny.us Judy Telge, judyt@cbcil.org Kelli Fairless, kfairless@valleyregionaltransit.org Tompkins County, NY
•  101,000 population
•  Ithaca Small Urban Area 55K pop.
•  Classic college town 24K students
•  Regional growth center
•  Great diversity of people
Family of Services
n  One Call – One Click
n  Community Mobility Education
n  Public Transit
n  Paratransit
n  Ridesharing
n  Carshare
n  Taxi – MV1
n  Volunteer Driver Services
n  Active Transportation
Coordinated Planning
n  Re-organized in 2010
–  Monthly meetings
–  Competitive local grant process
–  Website & email marketing
–  Annual Amendments to 2007 Plan
Agencies
n  Core group & Interested parties
n  Recruit professionals to attend
n  Transparency – Communications Plan
n  Mobility summits
n  Host NTI Training
n  Special Community Mobility Projects
replaced JARC
People
n  Leverage networks of agencies
n  Extensive outreach:
–  Community centers
–  Public festivals & events
–  Senior housing meetings
–  Customer surveys
–  Natural Leaders Initiative
InformaLon about Mobility Management §  Website located at www.nc4mm.org or www.na+onalcenterformobilitymanagement.org §  LinkedIn group for the Partnership for Mobility Management §  Newsle\er and Twi\er §  Blog and podcasts §  March webinar: Money, That’s What I Want Contact Us §  Sheryl Gross-­‐Glaser, grossglaser@ctaa.org §  Kelli Fairless, kfairless@valleyregionaltransit.org §  Judy Telge, judyt@cbcil.org §  Dwight Mengel, Dwight.Mengel@dfa.state.ny.us JOIN US FOR THE MARCH WEBINAR!