Splash Mobile Money -Overview of Corporate Disbursement Service
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Splash Mobile Money -Overview of Corporate Disbursement Service
Splash Mobile Money Overview of Corporate Disbursement Service Splash Overview Splash has been in Sierra Leone since 2009 and currently has over 150,000 customers and more than 50 corporate partners We are the only cross-network mobile money platform in the country. Thus: o o You can disburse funds to any Africell, Airtel or Comium number without forcing recipients to switch to a particular network We provide the widest possible coverage as some areas may have good reception on one network but not on others We have served several corporate clients around the country, and have indepth experience dealing with many common issues including: o Agent liquidity management o Poor network coverage o Lost phones and/or sim cards o Illiterate recipients o Rapid response system for inquiries and complaints We are dedicated to mobile money. This is our “Bread and Butter”, and it commands full management attention. We look forward to serving you 1 What Can We Offer? Our value proposition is very clear, and has already been demonstrated with several corporate clients in Sierra Leone Secure and timely bulk payments from our online platform to multiple recipients across Africell, Airtel and Comium networks Instant SMS notification for all payments Complete audit trail with 100% electronic tracking 150+ “Pay Points” around the country with simple setup processes to add more as needed. We can go anywhere within a short amount of time Unlimited flexibility for recipients to decide how much to cash-out, store in their mobile wallets, make purchases or transfer to others Zero set-up fees Clients who have tried other providers in the past will attest to the difference in professionalism, dedication and attention from Splash 2 Illustrative Splash Deployments Here are a few examples of organisations that have used our disbursement service to support various activities around the country NaCSA & World Bank WFP UNDP & NAYCOM • Cash for Work payments to 6,000+ beneficiaries for 86 sub-projects across all districts • Incentive payments to 1,000+ participants in Youth Sanitation Project in 20 communities with the Western Area • Payment of monthly stipends to 300+ participants in the Graduate Internship Program across various districts EU Election Observation Mission • Subsistence payments to observers in different parts of the country during the last presidential elections Forum for African Women Educationalists • Monthly disbursements to 300+ teachers and mentors participating in various programmes across the country Africell Restless Development Catholic Relief Services Flash Vehicle Rentals • Disbursement of promo prizes to winners across the country • Disbursements to 500+ field staff and volunteers around the country • Disbursements to field staff in the provinces • Salary payments to 100+ drivers moving through different parts of the country 3 How It Works – Disbursement Process From our online portal, you can send money to one or more recipients at the push of a button. This triggers an instant SMS to the recipient Musa Samura December payment 200000 You have received Le200,000 from SNAP. Ref: December payment 4 The Cash-Out Process Once the money arrives, recipients can cash-out, store it in their phones or use it for their own money transfers and payments For cash-outs, the recipient can go to any Splash agent, use a simple text message to transfer his electronic money to the agent and collect cash in return. This is just like going to a forex bureau to exchange currencies Our agent network is made up of commercial banks (GTB, Ecobank, UTB), rural community banks, independent business people with their own shops and various roaming agents who can travel to remote locations if needed We are currently working with NERC to establish more dependable and convenient pay points around the country to support health worker payments 5 Security and Accuracy Our system has been designed to minimize any chances of money ending up in the wrong hands Payments can be scheduled by uploading all relevant data automatically from a spreadsheet. This helps to minimize input errors We have checks and balances to prevent payments to the wrong people: o o No one can receive funds from your account unless his/her number has been registered in the Splash system and added to your account as an authorized recipient No one can be added to your account as a recipient if there’s a mismatch between his/her name and phone number as registered in our system. It is simply impossible to disburse to “unknown” accounts Funds can be protected even if a recipient’s phone is missing or stolen o o o No one can cash-out without knowledge of the recipient’s unique PIN We can block any account on demand and reactivate it once the recipient performs a sim replacement with the same number If necessary, we can reverse transactions and resend funds to a new authorized number 6 Illustrative Mapping of Rural Footprint Note: There is an existing national network of rural banks that we have worked with over the years. These are the most dependable partners for extending our services to rural areas. However, we need more sustained transaction volumes to strengthen the business case for these institutions and get them to commit the necessary resources to serving our customers even more reliably. 7 Bo District Number of Chiefdoms: 15 Pay Points (North – South) • Komboya: UTB Njala • Kakua: Bo banks and agents • Baoma: Baoma FSA, Gerihun • Lugbu: Sumbuya CB Bombali District Number of Chiefdoms: 13 Pay Points (North – South) • Sella Limba: Kamakwie CB • Gbanti Kamaranka: Gbanti FSA • Biriwa: Kamabai FSA • Gbendembu Ngowahun: Gbendembu (Pendembu) FSA • Bombali Sebora: Makeni banks and agents Bonthe District Chiefdom Pay Points (West to East) Number of Chiefdoms: 11 • • • • • Sittia: Near Bonthe Govt Hospital Imperi: Mobimbi Jong: Matru CB Kpanda Kemo: Lawana FSA Bum: Madina FSA Kailahun District Number of Chiefdoms: 14 Pay Points (North – South) • Kissi Kama: FSA in Dia • Kissi Teng: Koindu CB • Yawei: FSA in Baaka • Kpeje West: FSA in Bundumbu • Luawa: FSA in Giehun / Kailahun banks and agents • Kpeje Bongre: FSA in Manowa • Upper Bambara: Pendembu CB • Njaluahun: Segbwema CB • Jawie: FSA in Daru • Mandu: FSA in Mobai • Malema: FSA in Jojuma Kambia District Number of Chiefdoms: 7 Pay Points (North – South) • Tonko Limba: Madina CB • Masungbala: Kambia town banks and agents • Magbema: FSA in Rokupr • Mambolo: FSA in Mambolo Kenema District Number of Chiefdoms: 16 Pay Points (North – South) • Wandor: FSA in Bama Konta • Simbaru: Boajibu CB • Lower Bambara: FSA in Panguma • Kandu Lekpeama: FSA in Levuma • Nongowa: FSA in Largo / Kenema banks and agents • Dama: FSA in Kpandabu • Gaura: FSA in Joru • Niawa: FSA in Sandumei • Tunkia: FSA in Gorhun Tunkia Koinadugu District Number of Chiefdoms: 11 Pay Points (North – South) • Dembelia Sinkunia: Sinkunia FSA • Follosaba Dembelia: Musaia FSA • Wara Wara Bafodia: Bafodia FSA • Wara Wara Yagala: Kabala CB • Kasunko: Fadugu FSA • Diang: Kondembaia FSA • Nieni: Alkalia FSA Port Loko District Number of Chiefdoms: 11 Pay Points (West - East) • Kaffu Bulom: Lungi points • Lokomasama: Lokomasama FSA • Koya: Masiaka FSA • Maforki: Port Loko points • Dibia, Gbinti FSA • Marampa: Lunsar CB Pujehun District Number of Chiefdoms: 12 Pay Points (North - South) • Sowa: Bandajuma FSA • Kpanga Kabonde: Pujehun points • Gallinasperi: Bumpeh FSA • Makpele: Zimmi CB • Yakemo Kpukumu Krim: Karlu CHC • Kpaka: Sumbuya Bessima CHP • Mano Sakrim: Mano Gbongeima CHC • Soro Gbema: Fanima CHP Tonkolili District Number of Chiefdoms: 11 Pay Points (West - East) • Yoni: Mile 91 CB • Kholifa Rowalla: Magburaka • Gbonkolenken: Yele FSA • Kalansogoia: Bumbuna banks • Kunike Barina: Makeli FSA Thank You! For more information please contact: Daniel Osei-Antwi Managing Director daniel@splash-cash.com 18