Express Fares User Guide - Independent Travel Group

Transcription

Express
Fares
Express Fares
User Guide
CONTENTS
1.
Login
Page 1
2.
Express Fares Search
Page 2
3.
Index Tools
Page 3
4.
Fare Library
Page 3
5.
Special Features
Page 4
6.
Express Fares Features
Page 5
Part of the Orient Express Travel Group Pty Ltd. ABN: 22 137 526 599 LIC: 32887 © Copyright Orient Express Travel Group
Express Fares User Guide Last updated: 30 September 2013
Express
Fares
Express Fares
User Guide
1. Express Fares Login
Access your allocated loyalty site.
http://www.selectravelgroup.com.au
OR
http://www.Independentagents.com.au
Once signed in click on either Express Fares or Express Ticket to gain access.
Note: Once you have logged into Express Fares you will not be “timed out” for the entire day, unless you click on “Log Out”
Page 1
Express
Fares
Express Fares
User Guide
2. Express Fares Search
Find: If fare sheet reference/price code is known, enter in
here to go directly to the Express Fare sheet.
Fare Search: Complete required details in boxes provided.
(minimum needed to perform search is From, To, Departure
Date and Class).
Note: ‘From’ and ‘To’ allows you to enter a CITY or an
AIRPORT code.
HINT: If you do not know the 3 letter code, click on from or to and
conduct a search.
Class: Choose from Economy, Business, First Class and
other class combinations.
OPTIONAL ENTRIES:
Alliance Preferences: Ability to select only ‘ONE WORLD’
or ‘STAR ALLIANCE’ carriers.
Carriers: Specify airline 2 letter codes required.
HINT: If you do not know the code, click on carriers to conduct a
search.
Single carrier: Select this for single carrier fares.
Via Cities: Will filter fare results with fares only travelling via
the requested ‘Via City/Airport’.
ADVANCED OPTIONS:
Pax Type: Select from All, Adult, Youth, Student, Senior &
Companion passenger types.
Max Price: Specify passenger budget by entering
maximum price.
Global Indicators: To search for nett fares via specific
regions/routes.
Show Nett: Option to select ‘show nett’ option, allows you
to view the nett and gross on search result screen.
Express Ticket Only: Only show fares that can be used
with Express Ticket.
Set Defaults: Saves default settings to be re-used.
Send a Fare Quote: Request a quote.
Page 2
Express
Fares
Express Fares
User Guide
3. Index Tools
Carrier: Enter airline code to refine search of AIR PASSES,
ADDONS & SECTORS.
Round The World/Circle Fares: Click on Round The World
or Circle Fares to view comprehensive listing of all RTW &
Circle fares.
Airline Fares: Using a specific carrier, filter all available fares
to a particular region on the requested carrier.
Commissions: According to airline, view applicable
commissions for your agency.
Taxes: View comprehensive tax guides according to the
AIRLINE.
4. Fare Library
Build your own customised ‘fare library’ by clicking on the Save button from the search result screen.
Fare sheets will then automatically appear in your library and stay there until you delete them.
If fare sheet expires or is being updated, you will still be able to view with applicable warning.
Page 3
Express
Fares
Express Fares
User Guide
5
1
6
2
3
7
4
5. Special Features
1
Statistics: View ‘real-time’ Express fares search statistics by ‘My Agency’ or ‘All Agents’
2
Display Options: Choose number of results per page, and sort by options.
3
Printing/Saving Options:
Option to Print Normal, Print in Black & White or save fare sheet electronically into a client’s file.
4
Icons: Visible icons to indicate fares which can be:
Can issue ticket on this fare via Express Ticket
Ticketing ends within a week
Click to see related fare promotion
5
News: up to date fares and general news
6
Fare compare: Select up to 9 fare sheets, to compare
7
Key Rules: view ‘snap shot’ of key rules.
Page 4
Express
Fares
Express Fares
User Guide
1
2
3
6. Express Fares Features
Easy to read with new features and improvements:
Printing/Saving: Ability to print normal (in colour), in Black & White or Save fare sheets
electronically to a file (Using File-Save menu in browser and saving as MHT file).
Fare sheet choices:
Ability to select:
1
SIMPLE:
Option showing only the most relevant destination that was searched.
2
ZONE:
Shows other fares applicable for the destination searched (e.g. One ways & other class options).
3
FULL:
Shows the entire fare sheet with other destinations and fare levels.
Page 5
Express
Fares
Express Fares
User Guide
4
5
4
Highlights:
Orange Text clearly highlights the origin and destination searched.
Blue Shaded area highlights the applicable` details for the relevant dates/price code of the search
5
Rules:
Ability to minimise fare rules by clicking on the rule name, thus reducing the size of the page for printing/saving.
(click on ‘details...’ or ‘show all rules’ to view the hidden rules again)
Page 6
Contact us
Enquiries or support for
Express Fares and Express Ticket
T: 03 9668 8789
E: etsupport@oexpress.com.au
EXPRESSTICKETING.COM.AU
SA / NT
Level Seven, 90 King William Street
Adelaide South Australia 5000
T: 08 8233 2788
E: eta@oexpress.com.au
Accounts
T: 08 8233 2788
E: adeaccounts@oexpress.com.au
VIC
Level One, 353 Exhibition Street
Melbourne Victoria 3000
T: 03 9668 8763
E: etm@oexpress.com.au
Accounts
T: 03 9668 8768
E: melaccounts@oepxress.com.au
Refunds
T: 03 9668 8763
E: refundsVic@oexpress.com.au
Refunds
T: 08 8233 2788
E: refundsSA@oexpress.com.au
QLD
Level One, 83 Albert Street
Brisbane Queensland 4000
T: 07 3210 7888
E: etb@oexpress.com.au
Accounts
T: 07 3210 7888
E: bneaccounts@oexpress.com.au
NSW / ACT
Suite 611, Level 6 Manning Building
451 Pitt Street Sydney 2000
T: 02 9085 5288
E: ets@oexpress.com.au
Accounts
T: 02 9085 5288
E: sydaccounts@oexpress.com.au
Refunds
T: 02 9085 5288
E: refundsNSW@oexpress.com.au
Refunds
T: 07 3210 7888
E: refundsQLD@oexpress.com.au
WA
Suite One, 216 Stirling Street
Perth WA 6000
T: 08 9328 5088
E: etp@oexpress.com.au
Accounts
T: 08 9328 5088
E: peraccounts@oexpress.com.au
Refunds
T: 08 9328 5088
E: refundsWA@oexpress.com.au

Express Fares User Guide - Independent Travel Group

Transcription

Similar documents

Cruise Holidays 5x88.indd - Cruise Holidays of Burlington

Group travel Special charters Star Travel Package NEW: Congress

TRIPLE PLAY SALE

Save Crossing Hawaii off your list is easy

Secret Norway brochure

2015 alaska cruises

HK$ 4,800

AVS24 2.4 GHZ Wireless Audio/Video Sender

Five effective PIPPS features you need to know about

Galileo Fares Agency Private Fares