Aero Products, Services and Support
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Aero Products, Services and Support
Aero Products, Services and Support www.satcomdirect.com | www.satcomstore.com Cockpit to Cabin Communications CREATING THE ULTIMATE USER EXPERIENCE Satellite Communications Solutions for Business Aviation TABLE OF CONTENTS WHO IS SATCOM DIRECT®?…………………………… 1 ENTERTAINMENT General Services Administration (GSA) Contract………………………………………… 2 WHERE WE ARE LOCATED…………………………… 3 TRAINING………………………………………………… 5 PROVIDERS Inmarsat………………………………………… 7 Iridium…………………………………………… 9 Yonder® by ViaSat…………………………… 10 OneViewTM…………………………………… 18 ACCOUNT MANAGEMENT Plane Simple®………………………………… 19 SkyTicket……………………………………… 20 MOBILE APPLICATIONS……………………………… 21 HARDWARE SDR…………………………………………… 23 SUPPORT IN – FLIGHT FlightDeck Freedom®……………………… 11 SD Flight Tracker…………………………… 13 Aero X®………………………………………… 14 Unity…………………………………………… 24 Satcom OnSite™……………………………… 25 Tele-Medical………………………………… 26 PARTNERS AeroV®………………………………………… 15 SkyShield……………………………………… 16 Global One Number®……………………… 17 Satcom Integration………………………… 27 Satcom Store………………………………… 28 ndtHOST……………………………………… 29 Who is Satcom Direct®? Satcom Direct is a privately-held company founded in 1997, headquartered in Satellite Beach, Florida, with locations around the world. We provide global satellite communications to corporate, business, military and government aviation, land-mobile and maritime industries. General Services Administration (GSA) Contract Satcom Direct Communications® (SDC) provides the U.S. Department of Defense (DOD) and other government users with aeronautical, land-mobile and maritime Inmarsat, Iridium and Ku-band services, and customized support within a MAC-III, Information Assurance-compliant architecture. From left to right: Jim Jensen, Founder and CEO; David Greenhill, President; Kevin Finegan, VP of Sales-Americas; Scott Hamilton, CSO; Wayne Hundsdorfer, COO; Curt Gray, CTO; Paul Newman, CFO. Satcom Direct pioneered 10-digit dialing service to aircraft in flight, known as our Global One Number® service. Today, we provide nose-to-tail value-add services to aviation, including cockpit datalink service, accelerated high-speed data, real-time traffic monitoring, VoIP services, ATS position reporting, mobile applications and unified electronic billing. Satcom Direct is a premier Inmarsat Distribution Partner, Iridium Service Partner and ViaSat Yonder’s preferred reseller. [ satcomdirect.com ] We offer training classes and technology seminars on industry trends, understanding Inmarsat and Iridium networks, hardware configuration and troubleshooting techniques. Our dedicated in-house software engineering team designs new technologies and continually tests onsite in the company’s satcom lab. As we grow, we continue to maintain our team commitment to advancing all available services from the flight deck to the cabin. Satcom Direct’s mission is to keep people connected to their world in the air, on the ground or at sea, providing the best user experience possible. 1 2 Where We Are Located With office locations in multiple countries worldwide, no matter where your travels take you, Satcom Direct is there. Offering sales, service, on-site support and training, our international reach ensures your satcom solutions are operating 24/7. Seattle, WA FlightDeck Freedom Ops Sales Office Support Office +1 321.777.1435 Savannah, GA FlightSafety/Gulfstream Lab Sales Office Support Office +1 912.508.1661 Alexandria, VA Government Contracts Sales Office Support Office +1 703.549.3009 Satellite Beach, FL Primary Ops Center Training Lab Satcom Store Sales Office Support Office Secured Data Center P +1 321.777.3000 F +1 321.777.3702 São Paulo, Brazil Sales Office Support Office +55.11.2538.9068 Farnborough, UK Training Lab Sales Office Support Office +44.1252.554.460 Dubai, UAE Sales Office Support Office +971.442.11991 Hong Kong, PRC Sales Office Support Office +852.5364.0279 24/7 Technical Support United States +1 321.777.3236 +1 888.448.9003 International +31.594.501.900 3 4 | SD Training The Pipeline – International Seminar Series Cabin Communications Training Our Pipeline Seminars are a new series of half-day seminars focused on satellite cockpit and cabin communication trends, industry updates and emerging products and services from Satcom Direct. SD Training SD Webinars Satcom Direct’s® Cabin Communications Satcom Direct® offers webinars on fundamental satcom knowledge comprising the backbone of the In-Flight Connectivity Industry. Technical Training Class is a two-day training course covering all aspects of the Inmarsat satellite system and associated aeronautical services. Geared towards maintenance personnel, this course provides 16 credit hours towards Inspection Authorization renewal. In addition, the course provides all aircraft personnel with an understanding of what system is onboard their aircraft and how the system(s) operate. Attendees will also gain the necessary knowledge to gather fault information, and properly set up and utilize classic voice, Swift 64 and SwiftBroadband aeronautical services. Each session gives attendees a better understanding of how each service is used and how Satcom Direct® can help flight departments gain the necessary knowledge to provide connectivity services to their aircraft. Previous Webinar Topics Available for Viewing at training.satcomdirect.com Dr. Satcom – Satellite Communications Health Check An exclusive service from Satcom Direct International, this courtesy check by our satcom doctors ensures customers are getting the most value from all aspects of their satcom systems by performing software and hardware checks, reviewing service plans and diagnosing and resolving any specific issues. In partnership with Flight Safety International, Satcom Direct offers satcom technology training classes specifically for operators of Gulfstream aircraft. The classes provide comprehensive training on aircraft cabin communications for maintenance technicians, corporate flight attendants and pilots, along with datalink training for pilots. The classroom portion of the training takes place at Flight Safety’s Maintenance Training Center in Savannah, Georgia, and the hands-on training is conducted at Satcom Direct’s Savannah office. Email support@satcomdirect.com for more information. Rolling Lab Product Road Show Satcom Direct’s mobile lab travels around the U.S. to provide free training to flight departments who utilize Satcom Direct products and services, updating customers on new products and features including new mobile applications and troubleshooting techniques. • Yonder® Overview • Mobile Applications Available Classes: • Four-day Cabin Communications • Aircell AXXESS II • Broadband Multi-Link (BBML) • SkyTicket e fR o e g V om to c ima 5 6 | Inmarsat Aero The Aero Standard Swift 64 Features SwiftBroadband Features SwiftBroadband 200 Features Inmarsat Aero solutions are the standard for business and military aviation. The Inmarsat network is utilized worldwide for providing seamless voice, Internet and ICAO-approved flight deck safety services. From the flight deck to the cabin, Satcom Direct’s® Inmarsat services provide communications solutions to support pilots and passengers. • Provides 64 kbps data per channel • Designed for Medium & Heavy Jets • One, two and four-channel avionics • Coverage over major flight routes • Designed for Light Jets & Turbo Props • Standalone or simultaneous • IP data rates up to 432 kbps & SB X-Stream™AMBE2 Voice telephony operation with Inmarsat H/H+ through the same high-gain antenna • Coverage over major global land masses down to 20° elevation ® • Acceleration accomplished via Aero X • IP data rates up to 200 kbps • Streaming IP up to 16 kbps • Acceleration accomplished • AMBE Voice telephony via Aero X® • 4” blade antenna Classic Aero Voice Options Aero H, Aero H+ and Aero I provide global multi-channel voice and flight deck datalink communications. SwiftBroadband Coverage Swift 64 and SwiftBroadband Swift 64 and SwiftBroadband aero services are NSA Type 1 securable via STE, KIV-7 and HAIPE devices, compatible with existing government networks. Americas Classic Aero & Swift 64 Coverage Europe, Middle East, Africa SwiftBroadband 200 Coverage Asia-Pacific coverage areas subject to change 7 coverage areas subject to change 8 | Iridium Aero Iridium Everywhere Satcom Direct® is a tier one service provider for Iridium, allowing us to provide global voice, fax and flight deck datalink communications to business and military aviation. Single and multiple channel Iridium transceivers are supported. Yonder ® | Affordable Mobile Broadband Service Yonder® Ku-band Service is an affordable, high speed Internet service which delivers network performance similar to typical cable modem and DSL technology. Truly Global Service Iridium Features Yonder Features • Voice & messaging services • AeroV® compatible • Flight deck datalink solutions available exclusively from FlightDeck Freedom® • Browse the web ® • Send & receive email in real-time • Fax capabilities • Access your company’s network through a secure VPN • ATS position reporting, available only from Satcom Direct® • Conduct video conferences From the moment you board until the moment you step off the plane, you can use your laptop, smartphone or other Wi-Fi-enabled devices to connect to your on-board wireless “hot spot.” Yonder® Toolkit app available • Global One Number® option available Yonder Coverage ® Iridium Coverage Iridium’s fully meshed orbiting satellite network provides an interconnected L-band “canopy over the earth.” coverage areas subject to change 9 10 | FlightDeck Freedom® FDF Features • Pre-departure/oceanic clearances The Freedom to Choose Have the freedom to choose your preferred trip planning provider through Satcom Direct’s FlightDeck® Freedom (FDF) cockpit datalink service. While our partners are the leaders in domestic and international flight planning services, FDF supports flight deck communications via Inmarsat, Iridium and SITA VHF networks. Together, we provide the best datalink solution for business and military aviation worldwide. FlightDeck 360 mobile app available FDF Trip Planners • Digital ATIS • Automatic delivery of takeoff/ landing reports • Text & graphical weather • Flight plan & winds upload to Flight Management Computer (FMC) • Text messaging via email, mobile devices or fax FDF Portal Features • Secure communications via Inmarsat & Iridium • Manage distribution lists for messages from aircraft, takeoff/ landing reports, CAS/CMC reports & engine trend reports • Integrated datalink & trip planning packages with Rockwell Collins Ascend & Jeppesen • Set up short codes to simplify sending of messages from the aircraft • FANS (CPDLC & ADS-C) Air Traffic Services (ATS) messaging • Designate who is authorized to send messages & emails to the aircraft • Cabin systems monitoring available exclusively with FDF • Select unique service features including automatic Pre-Departure Clearance uplink, automatic receipt of service advisories & other aircraft-specific features Flight Tracker mobile app available fdf.satcomdirect.com FDF VHF coverage 11 12 | SD Flight Tracker Flight Tracking Solution Satcom Direct’s® SD Flight Tracker is the world’s first global flight tracking solution. Precise fleet coordinates are displayed using data transmitted via Inmarsat, Iridium, Yonder and SITA VHF, as well as Satcom Direct’s® FlightDeck Freedom® service. Aero X® SD Flight Tracker Features • NEXRAD & satellite weather overlays • Full-screen mode for enhanced worldview • Real-time aircraft log on/off status • Aircraft configuration & profile You can also track aircraft via email using Satcom Direct’s® exclusive TrackerMail service on your PC, tablet or mobile device. • Send messages to the flight deck Cruising at Higher Levels Aero X® provides unparalleled levels of global high-speed data exchange by utilizing acceleration technology via Inmarsat’s Swift 64 and SwiftBroadband networks. Aero X® is compatible with the EMS Cabin Network Accelerator (CNX), the Honeywell CG-710 Communication Gateway Unit and the Satcom Direct Router (SDR). | How Aero X Works ® AIRCRAFT DATA COMPRESSION • TrackerMail email function Flight Tracker mobile app available SATELLITE SD Flight Tracker GROUND EARTH STATION Aero X® Features Aero X® GROUND EQUIPMENT DATA DECOMPRESSION • Utilized compression & acceleration technology • Reduces operational costs • Incurs no additional costs from Satcom Direct® • Used by the U.S. military, business aviators & international governments INTERNET • Customized router configuration 13 14 | SkyShield AeroV ® Voice Over Internet Protocol (VoIP) Satcom Direct’s® AeroV® service was the first Voice over Internet Protocol (VoIP) solution designed and built specifically for aviation. AeroV® offers unlimited calling using any aircraft broadband Internet connection—no computer needed. Anyone with a landline, mobile, aircraft or VoIP phone can receive your call. And when someone calls you direct or through your Global One Number®, your phone rings as usual. How AeroV Works ® AIRCRAFT VoIP HANDSET/SMARTPHONE SATELLITE | SkyShield SkyShield allows you to control your in-flight Internet usage by blocking unneeded processes that slow down your connection and increase your data costs. SkyShield acts as a filter for certain software processes and applications that use large amounts of data, such as program or software updates that run in the background, streaming audio and video websites, and social media feeds. Free up your in-flight data connection for what is most important to your mission. You can choose from three preconfigured options or request a custom filter built by Satcom Direct.® Satcompreconfigured Store Featuresfilter Three options: • Tier 1: Mainstream software updates • Tier 2: Tier 1 + Mainstream audio and video • Tier 3: Tier 1 + Tier 2 + Mainstream social media AeroV® mobile app available GROUND EARTH STATION INTERNET AeroV® Features • Integrates with Global One Number® • Supports Cisco handsets AeroV® GROUND EQUIPMENT • Supports SIP protocols • Premium sound quality • Caller ID, call waiting & call hold • 3-way conference calling • 24/7 customer support via 7-7-7-7 15 PSTN 16 | Global One Number® Simplified Calling Satcom Direct’s® Global One Number® (GON®) utilizes patented technology, providing you with quick, easy voice and faxing to your aircraft. +1 3 2 1 .7 5 7 .0200 demo number ATS Positioning OneViewTM GON Features ® • Simple dialing to the aircraft anywhere in the world • Domestic & international Global One Numbers® available • Quick, dependable connections • Voice & fax through the same Global One Number® • Customized multi-lingual greetings & menu prompts In-Flight Television With OneView™ service from Satcom Direct®, you can access DIRECTV®— America’s #1 satellite television service. OneView™ service is available throughout the continental United States and includes up to 150 channels. International freeto-air programming is also available in Europe, the Middle East and India. New York Shanwick Gander Bodo Iceland TM United States Eastern Europe: ASTRA region Western Europe 6 Santa Maria 7 San Francisco 8 Auckland 9 Brisbane 0 Johannesburg To ensure that ATS can contact your aircraft if required, pilots are encouraged to reference the aircraft GON in the “REMARKS” section of their flight plan. OneView™ service is compatible with Honeywell’s AIS-2000 Multi-Regional Airborne Information System and Rockwell Collin’s Tailwind 100 and 300 systems. OneView Coverage In place of the HF radio, pilots can dial their Global One Number® from the flight deck phone and press “#” any time after hearing the customized greeting. 1 2 3 4 5 | Eastern Europe: HOTBIRD region Middle East: ARABSAT region Middle East: NILESAT region India DIRECTV Networks Available ® Standard Channels ACCESS® Assistance & MedAire® Medlink Customers can utilize AirCare ACCESS® Assistance or MedAire® Medlink Service by dialing the aircraft Global One Number® and pressing “0” during the customized greeting. 17 Premium Movies Sports Packages Copyright 2013 DIRECTV Inc. DIRECTV logo is trademark of DIRECTV, Inc. and is used with permission. All other marks property of their respective owners. All programming and pricing subject to change at any time. Eligibility for local channels based on service address. 18 | SkyTicket Plane Simple® 24/7 Admin & Troubleshooting Tool ® Plane Simple is an online account ® management tool for all Satcom Direct customers which provides aircraft communications data in real-time. PS mobile app available | SkyTicket Plane Simple Features ® • View aircraft communications systems status & traffic • View satcom configuration, maintenance information & technical support documents • Email alerts • View voice & high-speed data activity • Online invoicing & payment • Aircraft Internet speed test Aircraft owners and operators now have the choice to bill selected passengers for data consumed in-flight. Designed and built to fit customer needs, SkyTicket provides an online account management system via Satcom Direct’s Plane Simple® website where administrators can specify the amount of data each passenger can use as well as configure a variety of flexible billing options. Plane Simple® also enables administrators to view time thresholds, transaction history and connection history. SkyTicket Features: • Supported by Inmarsat’s SwiftBroadband network • Data traffic usage can be separated & billed to selected passengers • Manage each passenger‘s data usage via Plane Simple® • Flexible billing options • SwiftBroadband usage calculator & threshold monitoring • Message Center ps.satcomdirect.com 19 20 mobile apps | Mobile Applications AeroV : In-Flight Softphone ® MATA: Mobile Access Troubleshooting Application AeroV® Mobile Features MATA Features • In-flight softphone that works with Yonder®, Inmarsat & Iridium satellite networks • Troubleshoot connectivity & configuration of satcom systems on-board your aircraft • Secure connection for easy & efficient communication during flight • Networking commands include Ping & Traceroute • Supplies a pre-configured provider list for most manufacturers • Results can be sent via email or SMS to the Satcom Direct® support team • Intuitive interface for multiple call management to utilize phone contacts, swap, merge, split & transfer calls FlightDeck 360: Tablet-Based Flight Deck Data PS Mobile: Account Management FlightDeck 360 Features PS Mobile Features • Pre-departure & oceanic clearances • Access detailed records for all of the active services available on-board your aircraft • Digital ATIS • Monitor cabin communication status & usage • Configuration summaries, daily & monthly usage records, as well as in-depth call traffic information • Email messages to FlightDeck 360 • View most recent &/or current flight leg information • Request technical support from Satcom Direct® in-flight • View coverage areas for Inmarsat, Yonder®, OneView & SITA VHF satellite networks getORT+: Mobile Satcom Support with Unity getORT+ Features SD Flight Tracker Features • Load ORT+ files onto Honeywell SDU • Displays precise fleet coordinates using data transmitted via Inmarsat, Iridium, SITA ® VHF, Yonder & other Broadband networks, as well as Satcom Direct’s FlightDeck ® Freedom service • Support loading AIS-2000 SatTV systems with channel listing & receiver information • Standard, satellite or hybrid map overlay options • Includes preloaded ORT files from Satcom Direct® • NEXRAD, time zone & communications network overlay options • Ability to load ORT files received via email • Display settings are synchronized with the SD Flight Tracker web account to automatically reflect changes in both accounts • Upload ORT & other configuration files • Included with the Unity kit Get Satcom: Mobile Satcom Support with Unity Get Satcom Features • Easily connect to variety of satcom equipment for troubleshooting, diagnostics & maintenance information 21 SD Flight Tracker: Global Flight Tracker Yonder Toolkit: Real-time Yonder ® Terminal Management Yonder® Toolkit Features ® • Share serial console with remote web users over Wi-Fi or 3G for support & training • Monitor & manage the ViaSat Yonder satellite terminal & service in real time on-board your aircraft • Upload log files to cloud-based server • Moving map display with service coverage maps • Send log file data to Satcom Direct’s® 24/7 technical support team • Capture log data to send via email for maintenance analysis • Included with the Unity kit • Monitor & collect real-time diagnostics 22 | SDR Unity | SATCOM DIRECT ROUTER Unity Unity enables your avionics technicians to connect to various satcom systems via a personalized selection of terminal adaptors and mobile applications for troubleshooting, diagnostics and configuration information. SDR The SDR is a next-generation aircraft network router that simplifies cabin communications and allows simultaneous use of multiple satellite connections. Using intelligent traffic control, the SDR allows multiple systems to operate on the aircraft without additional wireless access points, creating the ability for separate guest or dedicated VVIP networks. While on the ground, 3G/4G connectivity is possible through the SDR, and data plans for domestic and global roaming with the SDR’s Dual-SIM module are available to provide the best roaming rates around the world. The SDR also supports mobile applications for on-board cabin services such as a moving map and Flight Tracker, command and control of satellite links, and real-time connection status reporting. Specifications: • • • • Size: 10.9”L x 9”W x 3.7”H Weight: <10 lbs. Power: 28V DC Certifications: –DO-160G, DO-178B Level E Get ORT+ mobile app available SDR Features: • Satellite-ready solution for L-band, Ku-band, Ka-band, and X-band communications • Gigabit Ethernet Support – 8 ports for WAN, LAN and cabin connectivity • 802.11n Dual band (2.4 +5.0 GHz) Wi-Fi • Multiple Wi-Fi network support allows for separate guest and/or VVIP networks • Upload log files to cloud-based server • Send log file data to Satcom Direct’s® 24/7 technical support team EMS Aviation (Honeywell) • HSD 400, HSD 440 • CNX 100, CNX 200 • 3G/4G Data Support for Internet access on the ground & remote support • HD-710 • Aero XR® allows acceleration, compression & optimization of multiple satellite links • Share serial console with remote web users over Wi-Fi or 3G for support & training Unity Supported Equipment • CCU 100, CCU 200 • Discrete I/O Support – 4 input & 4 outputs available • Interface with satcom equipment through your iPhone, iPad & iPod Get Satcom mobile app available • ISDN Support – 2 ports providing 4 channels of Swift 64 and voice calling using AeroV® • ARINC 429 Support – 4RX, 2TX interfaces for location services and/or engine trend monitoring Unity Features: Honeywell • SDU (MCS 3000/4000/6000/7000) • CG-710, CR-710 Rockwell Collins • HST-2110 • SAT2200 Thrane & Thrane (Cobham) • Aviator Series (200/300/350/700) iPad optional (4G/LTE optional) 23 24 | Tele-Medical Support Satcom OnSite™ Service OnSite Technical Support A Plan for the UnplannedTM Satcom Direct’s® premier service— Satcom OnSite™ (S.O.S)—provides technical services and support at the customer’s location for any aircraft in distress. Satcom Direct proprietary software tracks satellite systems statuses and triggers alerts and notifications when connectivity issues arise. Our specialists then contact customers to perform system and configuration checks, resolving any problems. Satcom Direct® has teamed up with Aircare Access® Assistance to provide an affordable, comprehensive medical program that includes 24/7 worldwide tele-medical and tele-support services that flight departments of any size can use every day. | Satcom Direct’s® FlightDeck Freedom® datalink service enables the Aircare Access® Assistance team to track your aircraft in real time, prepare for emergency situations that may occur along your route of flight, and contact the aircraft via text message or voice. The S.O.S. program was developed and is supported by our Microsoft, Network+ and Cisco certified personnel. Our technical support team is the best in the industry and specializes in satcom systems, cabin and flight deck avionics and network engineering. When a medical emergency strikes in-flight and timing is critical, Aircare Access® Assistance could be the most important call of your life. Peace of mind starts here. S.O.S.™ Features + 1 3 2 1 .7 7 7.3236 Satcom Direct Technical Support • On-site technical support & customized training • Real-time monitoring of aircraft satcom systems Medical Assistance Travel Assistance Universal Assistance • Satcom hardware troubleshooting for all avionics types • Medical Examiner Consults • TravelerALERTS • Embassy Referral • Medical Referrals • Immunization Requirements • Cultural Reports • New aircraft communication systems consulting • Medical Monitoring • Passport/Visa/Customs • Legal Referrals • Prescription Replacement • Lost Document Assistance • Financial Guarantees • Evacuation Coordination • Emergency Travel • Translation Services • Hospital Admission • Flight Tracking via FDF • Urgent Message Relay • 24/7 technical support by phone • Up-to-date satcom system & router configurations ™ • Full activation & system set-up 25 26 | Exclusive Partner Exclusive Partner Satcom Integration Browse, Learn, Purchase Online With multiple options for satellite communications systems on-boardan aircraft, data networking and voice communications have become exponentially more complicated. The Satcom Integration team works with all major manufacturers and vendors and is well-versed in product capabilities and limitations—allowing you to receive specialized guidance towards the best mix of products and services appropriate for your mission. Satcom Store is your one-stop-shop for all global satellite voice and data needs with a complete line of handhelds, BGAN terminals, aeronautical and maritime equipment. With 24/7 technical support and an emphasis on superior customer service, Satcom Store has you covered no matter where you are. Satcom Integration is Satcom Direct’s exclusive product development and integration services partner. From initial consultation to final implementation, Satcom Integration will be there every step of the way. | Satcom Store Features: • Satellite phones for purchase & rent • BGAN for the ideal mobile office • Maritime broadband • Domestic and international Global One Numbers® • Disaster preparedness kits & satcom accessories • Online account management with Satcom Simple • Secure checkout ® • 24/7 technical support [ www.satcomintegration.com ] www.satcomstore.com Satcom Integration Services 27 28 | Exclusive Partner Cloud Computing Satcom Store Features ndtHOST Features: ndtHOST adheres to a philosophy uncommon among cloud service providers—crafting custom solutions for individual customers is better business than promoting one-sizefits-all products aimed at the masses. The team at ndtHOST helps decision makers cut through the cloud hype. Not every business process can move to the cloud—at least, not yet. Find out if going cloud is right for your business. • 25,000 sq. ft purpose-built facility • SSAE 16/SAS 70 II certifications • Tier III data center • Fully redundant systems • Private access suites • Caged areas • Racks, cabinets & per rack units • Secure fiber connectivity • Custom-engineered solutions ndtHOST is Satcom Direct’s® exclusive cloud service provider partner. ndtHOST…your business, your cloud. [ www.ndtHOST.com ] Cloud Computing Diagram TABLET SMART PHONE YOU DESKTOP INTERNET NOTEBOOK SECURITY APPLICATIONS DATA 29 Satcom Direct World Headquarters 1901 Highway A1A Satellite Beach, FL32937 USA P +1 321.777.3000 F +1 321.777.3702 www.satcomdirect.com www.satcomstore.com Satcom Direct International Headquarters Farnborough Airport, Hangar 2 Farnborough, Hampshire GU14 6XA, UK P +44.1252.554.460 www.satcomdirect.co.uk www.satcomstore.co.uk 24/7 technical support: +1 321.777.3236 support@satcomdirect.com © 2013 Satcom Direct, Inc. All rights reserved. Printed in U.S.A 06/13 Registered trademarks are property of their respective owners. Experience Satcom Direct’s® Service Video
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