Pyramid Federal Credit Union

Jan 2015
1st Quarter
www.PyramidFCU.com
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520.795.7950
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1.800.947.9726
pyramid
FEDERAL CREDIT UNION
Pyramid Federal Credit Union will undergo a system update the weekend of January 30th to
bring you more reliable service and better eBranch technology. All branches will be closed beginning
Friday, January 30th at 5:00 PM (an hour earlier than previously reported). All branches will be closed
on Saturday January 31st. We will re-open for business on Monday, February 2nd at our usual times.
For your convenience, please plan accordingly!
During the system update, many electronic member services will be unavailable including your
credit union’s online banking, bill payment, Sprig mobile banking, and shared branching.
Visa Debit and ATM cards will be operational, but expect more restrictive transaction limits than
usual. Your Pyramid FCU Visa credit cards will be working normally during the update. We also recommend taking the following steps to lessen the inconvenience to you and your family:
•
•
•
Have cash on hand to use during the weekend
Use your Visa Credit Card in place of your Visa Debit Card
Purchase pre-paid Visa Gift Cards to use in place of your Visa Debit Card
We apologize for any inconvenience this update may cause. If you have any questions or
concerns prior to January 30th, please contact your branch team. We will work with you in any way
possible to lessen the impact on you and your family.
How will members be affected?
Naturally, the change will affect members in a variety of ways depending on how you use
Pyramid’s services. Some likely things to consider and plan for include:
•
Your current online banking solution will be replaced. The new online banking system will be
rolled out in phases, so more capabilities will come after the initial conversion. Online bill pay
will not change, although additional ways to use it will be enabled.
•
The new system is expected to be considerably more resilient. Initially as we are getting used
to the system we may be marginally slower, but in the end this should speed up how fast we
are able to serve you. Additionally, it should reduce instances of debit card declines that some
times happen on our current system when the network times out.
•
When the conversion is done the work is just beginning. Our whole team will be serving you
using a new platform. We have used the old one for many years. The new system has a lot of
advantages, but for a short while in transition we’ll be relatively inexperienced in using it.
Jan 2015
1st Quarter
www.PyramidFCU.com
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520.795.7950
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1.800.947.9726
pyramid
FEDERAL CREDIT UNION
PRESIDENT’S
Happy New Year!
REPORT
We have a lot going on in the next couple of months at Pyramid. On January 31, 2015,
we are converting our computer systems to a new vendor. In addition, we are also converting
our online banking to a new vendor. Many times we have struggled with the performance of
our current system and after a thorough review of new potential vendors, we have chosen one
that will meet our needs and will allow us to provide better service to each of our members.
While I would like to say there will be no impact upon our current members, I know there will
be issues that arise and everyone will have to adjust to a new online banking look and feel. We
are expecting high telephone call volume during the first week of February. We are working
hard to minimize the impact on you during this transition and I hope you will be patient as we
work through the details. Along with the new online banking vendor will be an online
banking application for your smart phone and tablet. We are excited about being able to serve
you better after this transition. We will be communicating frequently using email and notices
on our web site as we get closer to the conversion weekend of January 30-31.
So many times, year after year, we commit to saving money in the upcoming year. If
you are making that New Year’s Resolution again, I would like to congratulate you! What are
we going to do different this year? During the past few years of the recession, we have seen
how important it is to have savings in the event of an emergency. I would encourage you to
commit to saving $500 this year. That is $10 per week. The beauty of savings is that once you
start, you keep it going. Improve your financial life today by saving for the unexpected.
I and all of our staff members at your credit union, we wish you a happy and prosperous 2015.
Ray Lancaster
CEO/President Pyramid Federal Credit Union
Jan 2015
1st Quarter
www.PyramidFCU.com
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520.795.7950
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1.800.947.9726
pyramid
FEDERAL CREDIT UNION
got equity?
Refinance today and save!
Have you refinanced your high rate mortgage to a low rate, Pyramid FCU Fastrack
Mortgage yet? If not, you're missing out on your share of more than $500,000. That's right!
Pyramid Federal Credit Union members saved more than $500,000 last year by lowering their
mortgage rates and reducing their monthly payments. What could you do with some extra cash?
-
Pay off your high interest credit cards
Start saving for your children’s college tuition
Contribute more to your retirement savings
Make extra payments and payoff your mortgage before you retire
What are you waiting for? Rates are still at historical lows and the process is fast and simple.
No long list of fees. No complicated application process. Just an easy to understand mortgage
done by people you know and trust. Stop by or call your branch today
and see how much you can save starting today!
Jan 2015
1st Quarter
www.PyramidFCU.com
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520.795.7950
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1.800.947.9726
pyramid
FEDERAL CREDIT UNION
If you went a little overboard with the holiday spending last year don’t worry, Pyramid FCU has you
covered. Refinance those high interest rate credit cards to a low rate consolidation loan. You’ll save money,
pay the balances off faster and make one easy payment each month. Not convinced? Check this out:
If you owe $10,000 at a rate of 14.99% and make just the minimum monthly payment, it’ll take almost
$17,000 and more than 17 years to pay off your balance. And that’s only if the rate on your credit card
stays the same.
If you paid off that same $10,000 with a Pyramid FCU consolidation loan at a rate of 7.50% APR* you
would save $5000 in interest and pay off your balance in just 5 years! Make a few extra payments and
you’ll save even more.
Don’t wait. Each day equals more interest you end up paying. Go online, call or stop by a branch to start
your application today. You can start saving right away and start planning for this year’s holiday season.
*APR=Annual Percentage Rate. Your rate may vary based on your credit score and personal circumstances.
Jan 2015
1st Quarter
www.PyramidFCU.com
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520.795.7950
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1.800.947.9726
pyramid
FEDERAL CREDIT UNION
There are two openings on the Board of Directors
The Board of Directors and other committees are made up of members volunteering their time
(nonpaid). Unlike a bank, at your credit union, you, the members, are the owners. You are represented
through the board, which is made up of members elected by you at the annual member meeting. These
roles are impactful in the community! No particular experience is required. The board and supervisory
committee are very diverse, and training is provided. Please consider whether you would like to participate
in the governance of your credit union, and contact your CEO, Ray Lancaster (721-5099) by February 13
with any questions and to be considered for an opening.
The following members have already been nominated!
Joyce Stump
Incumbent
Joyce has been an active member in the credit union community for over 33 years. First, she was
an employee with DM Federal Credit Union (now Vantage West) for 5 years and then worked 15 years as an
employee with Tucson Telco Federal Credit Union. She joined the board of Tucson Telco Federal Credit
Union in 2007 and then transitioned to the Pyramid Federal Credit Union board during the merger. She is
currently in her second term serving as the Board Chair.
Joyce is the Director of Central Gifts for the University of Arizona. She has a Bachelor’s Degree in
Management from Northern Arizona University.
Pamela Maloney
Incumbent
I am Ms. Pamela Maloney, USPS Retired, and proud to have been associated with Pyramid Federal
Credit Union since 1984 in many roles including Loan Committee, Supervisory Committee, and as a
member and officer of the Board of Directors.
Pamela has earned a Master's in Organizational Management, BA in Organizational Management (minored
in Finance), BS in Communication (minored in History), Associate in General Studies (Accounting), and
Associate in Electronic Communications. She has taken credits towards a Master's in E-Business, and Ph.D. in
Organizational Management. She is a Certified Mediator for the State of Arizona and a Federally Certified
EEO Investigator. For the past six years she has volunteered as a Court Appointed Special Advocate (CASA)
for children.
Jan 2015
1st Quarter
www.PyramidFCU.com
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520.795.7950
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1.800.947.9726
pyramid
FEDERAL CREDIT UNION
COMMUNITYCOUNTS
Munday Curd Scholarship
Pyramid Federal Credit Union is excited to offer the Munday Curd Scholarship. This
scholarship opportunity is open to any high school senior graduating in the spring
of 2015 who is a Pyramid FCU member and is going into any area of study at a
university or technical college. Applicants may apply for a $1000 first-year scholarship. Completed applications must be received at a Pyramid Federal Credit Union
office by close of business on Friday, April 3, 2015. Winner(s) will be selected no later
than Friday, April 10, 2015.
Race for the Cure!
SOUTHERN
ARIZONA
This year, the Susan G. Komen Race for the Cure
will be on Sunday, March 22nd on the campus of
The University of Arizona. The Pyramid Federal
Credit Union team will once again be participating in this powerful celebration which has
become one of Southern Arizona’s largest events.
Want to be part of the team? Contact any of our
branches for information on how to register or go
to www.komensaz.org for more race information.
Celebrate Excellence!
Join Pyramid Federal Credit Union on Saturday,
February 21st at the Pima County Fairgrounds as
we celebrate Vail Pride Day. Come celebrate the
academic accomplishments of students and staff,
watch Academic Jeopardy and Math Bowl
competitions and check out classroom displays
from all grade levels. They’ll also be dance and
musical performances, games and raffles and
plenty of food. All proceeds raised go back to the
Vail School District to support academic, art and
athletic programs.
Jan 2015
1st Quarter
www.PyramidFCU.com
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520.795.7950
BROADWAY OFFICE
5801 E. Broadway • 85711
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pyramid
1.800.947.9726
FEDERAL CREDIT UNION
SPEEDWAY OFFICE
7740 E. Speedway Blvd. • 85710
GRANT OFFICE
5280 E. Grant Rd. • 85712
520.721.5099
520.324.5105
fax: 520.790.4859
Drive-Thru, ATM,
& Safe Deposit Boxes
Mon - Thurs 9am-5pm
Fri 9am-6pm & Sat 9am-1pm
fax: 520.296.4147
Drive-Thru & ATM
Mon - Thurs 9am-5pm
Fri 9am-6pm
fax: 520.324.1899
Drive-Thru, ATM,
& Safe Deposit Boxes
Mon, Tues, Thur 730am-4pm
Wed 9am-4pm
Fri 730am-5pm
ORACLE OFFICE
Ross Shopping Center
4491 N. Oracle Rd. • 85705
RITA RANCH OFFICE
8235 S. Houghton Rd. • 85747
SCHEDULED CLOSINGS
NEW YEAR’S DAY
Thursday, January 1st
MARTIN LUTHER KING JR. DAY
Monday, January 19th
SYSTEM CONVERSION
Saturday, January 31st
PRESIDENTS DAY
Monday, February 26th
520.795.7950
520.292.1198
fax: 520.292.1088
ATM
Mon - Thurs 9am-5pm
Fri 9am-6pm
520.574.4415
fax: 520.664.0409
Drive-Thru, ATM,
& Safe Deposit Boxes
Mon - Thurs 9am-5pm
Fri 9am-6pm & Sat 9am-1pm
SHARED BRANCH LOCATOR
e-mail: memberservice@pyramidfcu.org
Call 800.919.2872 to find locations
or go online to www.cuswirl.com
eTeller & BillPay: www.pyramidfcu.com
FEE-FREE ATM S
PO Box 12100
Tucson, AZ 85732-2100
CoOp ATMs: www.co-opnetwork.org
Allpoint ATMs: www.allpointnetwork.com
BANK WITH US
WHEREVER YOU ARE.
mailing address:
57,000
FEE-FREE
ATMs