GeeDee - Real Estate - GeeDee Realty Systems
Transcription
GeeDee - Real Estate - GeeDee Realty Systems
http://www.geedee.com.au GEEDEE REALTY SYSTEMS TRUST ACCOUNTING AND PROPERTY MANAGEMENT TRAINING HANDBOOK RESIDENTIAL MODULE GEEDEE REALTY SYSTEMS PTY LTD 801 Canning Highway, Applecross Telephone: (08) 9364 6677 Fax: WA 6153 (08) 9364 7433 Email: info@geedee.com.au FOREWORD This training handbook has been written, in the main, to assist students who undertake the Diploma in Property (Real Estate) or one of the Property Management courses conducted by TAFE. It is hoped that this handbook, together with the Commercial Training Handbook, will be used as a reference guide by all users of GeeDee Realty Systems, so that they become aware of, and fully utilise, the many features available in the system. MODULE PURPOSE: The purpose of this module is to enable the participants to explain and demonstrate the application of real estate accounting packages. ASSESSMENT CRITERIA: Case studies and practical demonstration. COMPETENCY STANDARDS: 1. Prepare formats for preparation and delivery of financial reports. 2. Manage agency disbursements. GeeDee Support Team GeeDee Realty Systems April 2008 GEEDEE REALTY SYSTEMS PTY LTD 801 Canning Highway, Applecross Telephone: (08) 9364 6677 Fax: Email: info@geedee.com.au i WA 6153 (08) 9364 7433 WELCOME Welcome to the GeeDee Realty System and congratulations on your selection for this specialised Real Estate Trust Accounting and Property Management System. GeeDee Realty Systems is the leading developer of Microsoft® Windows® Trust Accounting and Property Management software in Western Australia. At GeeDee we specialise in providing feature packed, secure, reliable and easy to use software systems for the Real Estate Industry. We also have excellent in-built Integrity System Checks and Safe Guards to protect the Licensee from potential fraudulent behaviour. GeeDee Realty Systems is a proven system to handle all your residential property management, trust accounting, strata management, commercial management and property sales needs. At GeeDee Realty Systems we have simplified the administration side of property management for the real estate industry for both the technical and non-technical users for ease of use. The objective of this GeeDee Handbook as with all of the GeeDee guides, is to assist you with the use and correct operation of GeeDee Realty Systems. The purpose of this Training Handbook is to transfer this experience to you. At GeeDee Realty Systems we are always complimented on having one of the easiest to use, understand and time efficient systems available for real estate businesses today. Having a user friendly system, complimented by outstanding software support services is the driving philosophy of GeeDee Realty Systems. We hope you enjoy the GeeDee Realty System. GEEDEE REALTY SYSTEMS PTY LTD GeeDee Software Copyright © 1984 - 2008 Real Estate Software by Real Estate Professionals All rights reserved ii © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. TASK LIST FOR LEARNERS: You should be able to perform the following tasks to successfully use the system and be deemed competent in computer accounting. a. Accounting Reports for Sales and Property Management b. Enter receipts for purchasers including the investment of the deposit in an interest bearing account, receipt the initial investment and deposit, forward deposit less the commission to the settlement agent and remit commission to the agency. c. Add a new trust account for each sales deposit made together with appropriate details. d. Accounting Reports for Property Management e. Add new owners, properties and tenants. f. Print out the existing owner, tenant and property master reports. g. Enter receipts for owners, properties, and tenants including new tenants with a bond, letting fee and stamp duty. h. Print out a daily banking and close the banking. i. Carry out a daily backup and restore from a daily backup. j. Make property disbursements for maintenance items. k. Print a Trust Account Trial Balance. l. Receive and pay out funds from a trust account. m. View trust account current and history transactions on the trust maintenance and enquiry screen. n. Reverse a tenant receipt which is: in current banking a dishonoured cheque a previous day’s receipt to wrong tenant. o. Make a trust account payment to the Bond Administrator for a bond that has been receipted. p. Transfer tenants’ bonds in REBA Trust Bank A/c to the REBA Bond Trust Bank A/c q. Transfer tenants’ bonds in REBA Tenancy Bond Trust Bank A/c to the REBA Trust Bank A/c. r. Print a list of bonds, which have been lodged and deposited with the REBA Tenancy Bond Trust Account. s. Complete a bond refund. t. Enter charges to be recovered from an owner. u. Hold Funds back from the owner at the end of the month. v. Make a cheque payment to an individual owner and generate a current statement. w. Set up Vendor Paid Advertising account x. Enter and print out Bank Reconciliation. y. Carry out a complete end of period procedure. iii © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. TABLE OF CONTENTS FOREWORD & WELCOME i - ii TASK LIST FOR LEARNERS: ___________________________________________ III SECTION 1 INTRODUCTION________________________________ 1-1 1.1 CALENDAR CONVENTION _____________________________________1-1 1.2 TRUST ACCOUNTING _________________________________________1-2 1.2.1 What is trust money?___________________________________________1-2 1.2.2 What is trust accounting? _______________________________________1-2 1.2.3 Trust Account Types ___________________________________________1-3 1.2.4 Titling of trust accounts _________________________________________1-4 1.2.5 Receiving and depositing trust money _____________________________1-5 1.2.6 Trust records to be maintained ___________________________________1-6 1.2.7 Retention of Trust Records ______________________________________1-7 1.2.8 Why records are retained _______________________________________1-7 1.2.9 Payment of commission, fees and expenses ________________________1-7 1.2.10 Action to be taken in event of overdrawn trust account_________________1-8 1.3 COMPUTERISED TRUST ACCOUNTING __________________________1-8 1.3.1 Data entry ___________________________________________________1-9 1.3.2 Data processing_______________________________________________1-9 1.3.3 Data storage _________________________________________________1-9 1.3.4 Output generation _____________________________________________1-9 1.4 COMPUTERS AND SOFTWARE REQUIREMENTS _________________1-10 1.4.1 Computers versus manual systems ______________________________1-10 1.4.2 Financial models and decision-making ____________________________1-10 1.4.3 Rental situation ______________________________________________1-10 1.4.4 Sales and bond situations ______________________________________1-10 1.4.5 Operating systems____________________________________________1-10 1.5 SYSTEM OVERVIEW _________________________________________1-11 1.5.1 Installation procedures ________________________________________1-11 1.6 AN INTRODUCTION TO GEEDEE FOR WINDOWS _________________1-11 1.6.1 The Trust account ____________________________________________1-12 1.6.2 Sales – Trust accounting ______________________________________1-12 iv © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.6.3 Banking ____________________________________________________1-12 1.6.4 Record maintenance __________________________________________1-13 1.6.5 Period end procedure _________________________________________1-13 1.6.6 Particular features of the system _________________________________1-13 1.6.6.1 Lookups on all codes and reference numbers ______________________1-13 1.6.6.2 Automatic letter generation _____________________________________1-13 1.6.6.3 Warnings upon payment of rent _________________________________1-14 1.6.6.4 Disbursement codes __________________________________________1-14 1.6.6.5 Change of ownership__________________________________________1-14 1.6.6.6 Integrity checks ______________________________________________1-15 1.6.6.7 Rent calculator_______________________________________________1-16 1.6.6.8 Mixed payments _____________________________________________1-16 1.6.6.9 Rapid backup and restore ______________________________________1-17 1.6.6.10 On-line processing____________________________________________1-17 1.6.6.11 Audit report generation ________________________________________1-17 1.6.6.12 Management fees as a percentage or a fixed amount ________________1-17 1.6.6.13 Rent and maintenance invoicing _________________________________1-17 1.6.6.14 Standard letterhead printing ____________________________________1-17 1.6.6.15 Special menu________________________________________________1-18 1.6.6.16 Water consumption calculations _________________________________1-18 1.6.6.17 Split payments to joint owners___________________________________1-18 1.6.6.18 Commercial and strata title properties_____________________________1-18 1.6.6.19 Maintenance of transaction history _______________________________1-19 1.6.6.20 Income summary report________________________________________1-19 1.6.6.21 GST on agent’s rent commissions, fees and charges _________________1-19 1.6.6.22 E-mailing a copy of your backup to GeeDee Support _________________1-20 1.6.6.23 Transaction reports ___________________________________________1-20 1.7 HARDWARE AND OPERATING SYSTEMS________________________1-20 1.7.1 ADSL and pcAnywhere ________________________________________1-20 1.7.2 Upgrading to Windows XP?_____________________________________1-21 1.8 STARTING GEEDEE FOR WINDOWS ____________________________1-21 1.8.1 Logging on to the system ______________________________________1-21 1.8.2 The GeeDee Desktop _________________________________________1-22 1.8.3 The pull-down menu system ____________________________________1-22 1.8.4 The Owner, Property, Tenant and Trust account buttons ______________1-23 1.8.5 The navigator bar ____________________________________________1-23 v © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.8.6 The tab system (or notebook) ___________________________________1-24 1.8.7 GST _______________________________________________________1-25 1.8.8 Powerfind button _____________________________________________1-25 1.8.9 Cheque and receipt numbers cannot go backwards __________________1-25 1.8.10 Editable remittance slip ________________________________________1-26 1.8.11 New bank___________________________________________________1-26 1.9 SYSTEM SETUP _____________________________________________1-27 SECTION 2 PROPERTY MANAGEMENT PART 1 _______________ 2-1 2.1 ENTERING NEW OWNERS, PROPERTIES AND TENANTS ___________2-1 2.1.1 Owner ---- > Property ---- > Tenant ________________________________2-1 2.1.2 ABNs for residential owners _____________________________________2-2 2.2 ENTERING TENANT, PROPERTY AND OWNER RECEIPTS___________2-3 2.2.1 Tenant receipts _______________________________________________2-3 2.2.1.1 Tenant credits/accounts in advance and Ledger 32001 ________________2-4 2.2.1.2 Allocate credits button __________________________________________2-4 2.2.1.3 Amounts allocated to Other ______________________________________2-5 2.2.1.4 Other information related to tenant receipts _________________________2-7 2.2.1.5 Direct payment receipts_________________________________________2-7 2.2.1.6 Receipts for odd amounts _______________________________________2-7 2.2.1.7 Tenant direct payments _________________________________________2-7 2.2.1.8 Unidentified deposits ___________________________________________2-8 2.2.2 Owner receipts _______________________________________________2-8 2.2.3 Property receipts ______________________________________________2-9 2.3 REVERSING RECEIPTS ________________________________________2-9 2.3.1 Reversing a receipt in the current banking __________________________2-9 2.3.2 Reversing a receipt from a previous banking _______________________2-10 2.3.3 Rent refund _________________________________________________2-11 2.4 DAILY BANKING_____________________________________________2-11 2.4.1 Daily banking not balanced _____________________________________2-12 2.5 TENANT ACCOUNTS _________________________________________2-12 2.6 TENANT WATER CONSUMPTION_______________________________2-14 2.7 TENANT STAMP DUTY _______________________________________2-15 2.8 BONDS ____________________________________________________2-15 2.8.1 Bonds deposited in a Bond trust account __________________________2-16 2.8.2 Bonds deposited with the Bond Administrator or the old system ________2-16 vi © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 2.9 BOND TRANSFERS - TO BOND T/A - RECEIVED ONLY BOX ________2-17 2.9.1 Commercial bonds____________________________________________2-17 SECTION 3 PROPERTY MANAGEMENT PART 2 _______________ 3-1 3.1 INDIVIDUAL OWNER PAYMENTS ________________________________3-1 3.2 OWNER STATEMENTS ________________________________________3-2 3.2.1 Current statement _____________________________________________3-2 3.2.2 History statement______________________________________________3-2 3.2.3 Summary statement ___________________________________________3-2 3.3 RENT ARREARS AND OTHER ALERTS ___________________________3-2 3.3.1 Rent arrears control____________________________________________3-3 3.3.2 Leases expiring, Inspections due, Authorities expiring and Rent reviews due3-3 3.3.3 Mail-merge and mailing labels____________________________________3-3 3.4 LETTERS ____________________________________________________3-4 3.4.1 Editing letters in GeeDee for Windows _____________________________3-5 3.5 NOTES, REMINDERS AND CHECK-LISTS _________________________3-5 3.5.1 Notes _______________________________________________________3-5 3.5.2 Reminders/Diary system ________________________________________3-5 3.5.3 Check-lists ___________________________________________________3-5 3.6 WORK ORDERS AND CREDITORS_______________________________3-6 3.6.1 Work orders __________________________________________________3-6 3.6.1.1 To enter a new work order_______________________________________3-6 3.6.1.2 To modify an existing order ______________________________________3-6 3.6.1.3 To print an order ______________________________________________3-6 3.6.1.4 To cancel an order_____________________________________________3-7 3.6.2 Creditors ____________________________________________________3-7 3.6.2.1 Adding new creditors ___________________________________________3-7 3.6.2.2 Adding Creditor accounts _______________________________________3-7 3.7 OWNER CHARGES____________________________________________3-9 3.8 END OF DAY PROCEDURE ____________________________________3-10 3.8.1 Daily backup ________________________________________________3-10 3.8.2 Restore ____________________________________________________3-11 SECTION 4 TRUST ACCOUNTING AND SALES ________________ 4-1 4.1 REVERSING AND REISSUING CHEQUES _________________________4-1 4.2 BANK STATEMENT RECONCILIATION ___________________________4-2 4.2.1 Correction journals ____________________________________________4-3 vii © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 4.3 THE TRUST ACCOUNT SYSTEM AND TRUST ACCOUNT LEDGERS ___4-3 4.4 SALES TRUST ACCOUNTING ___________________________________4-5 4.4.1 New Sales trust ledgers_________________________________________4-5 4.5 SALE DETAILS _______________________________________________4-6 4.5.1 Dishonoured cheques (Sales deposits)_____________________________4-8 4.6 VENDOR PAID EXPENSES _____________________________________4-9 4.6.1 Vendor advertising receipts ______________________________________4-9 4.6.2 Vendor expense reports _______________________________________4-10 4.7 INTEREST BEARING DEPOSITS________________________________4-11 4.8 TRUST ACCOUNT REPORTS __________________________________4-11 4.9 PERIOD END PROCESSING ___________________________________4-12 4.9.1 Owner processing ____________________________________________4-13 4.9.2 Fees and electronic payments __________________________________4-13 4.9.3 End of month audit reporting requirements _________________________4-14 SECTION 5 TRUST ACCOUNT AUDITS _______________________ 5-1 5.1.1 Annual duties of an agent regarding trust account audits _______________5-1 5.1.2 Appointing an auditor___________________________________________5-1 5.1.3 Responsibilities to the auditor ____________________________________5-1 5.1.4 Duties of an auditor ____________________________________________5-2 5.1.5 How to respond to an auditor’s recommendations ____________________5-3 5.1.6 Changing an auditor ___________________________________________5-3 5.2 CLOSING A REAL ESTATE AGENCY _____________________________5-3 5.3 UNCLAIMED TRUST MONIES ___________________________________5-4 SECTION 6 PREVENTING THEFT AND FRAUD ________________ 6-1 6.1 INDICATORS OF THEFT AND FRAUD ____________________________6-1 6.2 COMPUTER SYSTEMS_________________________________________6-2 6.2.1 Areas to watch: _______________________________________________6-2 6.2.2 Main problems to emerge from some computer based systems__________6-2 6.2.3 Examples of internal controls ____________________________________6-3 6.3 BANK RECONCILIATIONS______________________________________6-3 6.3.1 Transfer journal _______________________________________________6-3 6.3.2 Receipt books ________________________________________________6-3 6.3.3 Agency management___________________________________________6-4 6.3.4 Cash payments or cheque payments ______________________________6-4 6.3.5 Trust account management______________________________________6-4 viii © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 6.4 FRAUD OR THEFT - PROCEDURE _______________________________6-5 SECTION 7 PRACTICAL EXERCISES ________________________ 7-1 7.1 NEW OWNER, PROPERTY AND TENANT _________________________7-1 7.2 TENANT RECEIPTS ___________________________________________7-1 7.3 OWNER RECEIPTS____________________________________________7-1 7.4 PROPERTY RECEIPTS_________________________________________7-2 7.5 REVERSING RECEIPTS ________________________________________7-2 7.6 DAILY BANKING______________________________________________7-2 7.7 TENANT ACCOUNTS __________________________________________7-2 7.8 TENANT WATER CONSUMPTION________________________________7-2 7.9 TENANT STAMP DUTY ________________________________________7-3 7.10 TENANCY BONDS ____________________________________________7-3 7.11 OWNER STATEMENTS ________________________________________7-3 7.12 RENT ARREARS AND OTHER ALERTS ___________________________7-3 7.13 REMINDERS AND CHECK-LISTS ________________________________7-3 7.14 WORK ORDERS AND CREDITORS_______________________________7-3 7.15 OWNER CHARGES____________________________________________7-4 7.16 END OF DAY PROCEDURE _____________________________________7-4 7.17 REVERSING/REISSUING CHEQUES______________________________7-4 7.18 BANK RECONCILIATION _______________________________________7-4 7.18.1 RESPONSIBILITIES OF A TRUST ACCOUNT MANAGER _____________7-4 7.19 SALES TRUST ACCOUNTING ___________________________________7-4 7.20 SALES DETAILS AND VENDOR PAID ADVERTISING________________7-5 7.21 PERIOD END PROCESSING ____________________________________7-5 SECTION 8 ASSOCIATED SAMPLE DOCUMENTATION _________ 8-1 8.1 STATUTORY AUDIT REPORTS __________________________________8-1 8.2 OTHER DOCUMENTS__________________________________________8-1 ix © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. SECTION 1 INTRODUCTION 1.1 CALENDAR CONVENTION It is most important that everyone who uses, or is responsible for the operation of the GeeDee Realty Systems PTY LTD Property Management and Trust Accounting System, clearly understands this system’s important calendar convention. The GeeDee System uses two calendars: the Gregorian calendar and the GeeDee calendar. We all know the Gregorian calendar which is divided into 12 segments we call months. These 12 months have a set number of days ranging from 28 to 31. They run sequentially from 1 to 12 and then start again at 1 at the beginning of each year. The GeeDee calendar also has 12 segments, but these are known as periods. Although these periods are given the same name as the months, they have no set number of days. The number of days in a period is determined by each individual real estate agency, based on its requirements and convenience. (Convenience means taking into account who is on holidays, who is away sick, public holidays, etc.) The periods are numbered sequentially, but unlike months they are not reset back to 1 at the beginning of a year. A period can involve transactions which are recorded in just the one month (1 - 31 January, which would be known as the January period); over two months (31 December – 31 January, which would also be known as the January period); and over 3 months (31 December – 2 February, which would also be known as the January period). A period could cover from 4 - 25 February, a matter of only three weeks. There are two very important accounting functions that occur every month and every period. These functions are controlled by the two calendars referred to previously. The first function, and the one that agents would consider to be the most important, is period end processing. This process, which is normally carried out towards the end of a month, can in fact be undertaken on any day of a month. This period end processing involves the payments to owners, the payment of your fees, (I said it was the most important), and the roll-over of your data ready for the next period. The second function, and the one that the REBA Board and your auditor consider to be the most important, is the printing of your end of month audit reports. These detailed reports substantiate the fact that your trust account was in balance as at the end of the month, which is a requirement under the REBA Act. Under the Act, the end of the month literally means midnight on the last day of the month. These two functions produce two separate sets of documents: the end of period documents and the end of month audit documents. These documents must be filed separately, otherwise confusion will reign. It is most important for everyone to understand the calendar convention so that they can clearly distinguish between the end of period processing (sometimes referred to as end of month owner processing), and the end of month audit report processing. Note: Every transaction that is entered in the Geedee System contains the initials of the operator, the date and time of the entry and the current period number. 1-1 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.2 TRUST ACCOUNTING 1.2.1 What is trust money? Trust money is money that is received or held by an agent or any member of an agent’s staff on behalf of another person in relation to a real estate or business sales transaction or property management transaction. Deposits on sales, tenancy bonds, rents and pre-paid advertising are all examples of trust money. REBA requires that money received by a licensed agent in the course of strata management work should be paid into a trust account. Money held on behalf of property owners for variable outgoings (eg. repairs and maintenance funds) should also be held in a trust account. Money received in the course of other businesses conducted by an agent is not money received in the course of acting as an agent and is not considered to be trust money under the Act. Such money does not therefore fall within the trust accounting requirements of the Act. Funds of this type, however, may be included as part of an agent’s trust account where it is best practice to do so. REBA strongly recommends that if an agent has any doubts about how to treat any money, they should err on the side of caution and treat it as trust money. It is extremely important to have a thorough understanding of exactly what constitutes trust money. Under no circumstances can trust money be accounted for in conjunction with general agency funds or personal funds. An agent’s fiduciary responsibilities in relation to trust account management are very high. It is essential to remember that the trust account money belongs to other people. The removal of the money from the trust account for a reason other than a lawful and appropriate purpose is a very serious matter. Trust funds must be kept separate from the agent’s general business funds at all times. A separate set of accounting records must be kept for each trust account. Refer: Real Estate and Business Agents Act 1978 section 67 1.2.2 What is trust accounting? Trust accounting is the general term used to cover the accounting records and practices required under the Act to enable agents to properly account for trust money in their possession. Every agent who holds a current Triennial Certificate shall maintain one or more trust accounts. All trust money must be held in a trust account in the agent’s name in a prescribed financial institution. Prescribed financial institutions include all banks, permanent building societies and credit unions. Refer: Real Estate and Business Agents Act 1978 section 68 1-2 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Special requirements regarding the control of trust money Agents have a significant position of trust within the community. They also hold large sums of clients’ money. The trust money accounting system aims to ensure that all trust money held by agents can be accurately accounted for at all times. Trust account and auditing requirements increase public confidence in the services of agents. Interest on trust accounts Financial institutions which hold agents’ general trust accounts are required under the Act to pay a portion of the interest on these funds, as prescribed by the Act, to REBA. The interest earned on trust accounts funds REBA’s services including education, advice, conciliation and investigations of real estate issues for industry members and consumers. In the case of tenancy bond trust accounts, financial institutions which hold these accounts are required under the Residential Tenancies Act 1987 to pay the interest on the funds to the Rental Accommodation Fund administered by the Bond Administrator at the Department of Consumer and Employment Protection. Interest earned assists in the administration of the Residential Tenancies Act 1987 and in providing educational or advisory services to tenants. 1.2.3 Trust Account Types General Trust Accounts The Act requires that a licensed agent holding a current Triennial Certificate maintain one or more trust accounts. All monies held for a person in relation to a real estate or business transaction, such as sales, property management and strata management, must be paid into a specially titled REBA Trust Account. It should be noted that variable outgoings accounts are trust accounts and are required to be treated as such. If agents hold tenancy bonds they must be kept in a separate Tenancy Bond Trust Account. Therefore, agents who handle sales, as well as maintain a rent roll and hold tenancy bonds are required to have a minimum of 2 trust accounts (i.e. General Trust Account and REBA Bond Trust Account). Agents may choose to open separate trust accounts for example one for Sales and one for Rentals. However, multiple trust accounts may increase bank fees, audit fees and additional administrative overheads and may lead to a greater potential for errors. REBA Tenancy Bond Trust Accounts The Residential Tenancies Act 1987 has specific requirements concerning the payment of tenancy bonds into trust accounts. Under clause 2 of Part A of Schedule 1, to the Residential Tenancies Act 1987, a tenancy bond received by an agent must be paid into a specially titled REBA Tenancy Bond Trust Account or deposited with the Bond Administrator, at the Department of Consumer and Employment Protection, as soon as practicable after the agent’s receipt of the bond. All audit and accounting requirements of the Act and the Regulations apply to trust accounts opened under the Residential Tenancies Act 1987. Refer: Residential Tenancies Act 1987 Schedule 1Real Estate and Business Agents Act 1978 section 68 1-3 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Interest Bearing Trust Accounts Section 68A(1) of the Act provides that a person may request that money paid by that person in respect of a transaction be deposited to the credit of a separate interest bearing trust account if the following prescribed requirements are met: • the deposit exceeds $20,000; or • the transaction will not be settled within 60 days. Interest earned on interest bearing trust accounts is not payable to REBA but to the person requesting the account. Requests from buyers to open an interest bearing trust account must be in writing and agents are obliged to comply with such requests. The request must be kept by the agent and be made available to the agent’s auditor. 1.2.4 Titling of trust accounts The titling of trust accounts enables an easy identification of real estate trust accounts for agents, auditors, financial institutions and REBA. Examples of the titling of various categories of trust accounts are provided below. Titling of General Trust Accounts (Eg. Sales, Rentals) Agents are required to include the following information in the title of a General Trust Account: • business and entity name as recorded on the Triennial Certificate. • REBA TRUST A/C (the word ‘Account’ can be abbreviated or in full). • “TC” followed by Triennial Certificate number (up to five digits). Example GeeDee Realty Pty Ltd (ACN 987666789) T/A ABC Real Estate REBA TRUST A/C TC 98766 When there is more than one trust account (eg. Sales, Rentals), the account identifier should appear after the words REBA TRUST A/C. Examples GeeDee Realty Pty Ltd (ACN 987666789) T/A ABC Real Estate REBA TRUST A/C Sales TC 98766 GeeDee Realty Pty Ltd (ACN 22930) T/A ABC Real Estate REBA TRUST A/C Rentals TC 98766 1-4 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Titling of Interest Bearing Trust Accounts Agents are required to include the following information in the titling of an interest bearing trust account: • business and entity name as recorded on the Triennial Certificate in trust for the buyer making the request; • REBA TRUST A/C - IB; and • “TC” followed by the Triennial Certificate number (up to five digits). Example GeeDee Realty Pty Ltd (ACN 987666789) T/A ABC Real Estate in trust for Graham Darcy REBA TRUST A/C - IB TC 98766 Quotation of Tax File Number (TFN) When opening an interest bearing account in trust for a client, the client’s tax file number should be recorded to avoid tax being withheld. Titling of a Tenancy Bond Trust Account The Tenancy Bond Trust Account must be a separate account. Agents are required to include the following information when titling Tenancy Bond Trust Accounts: • entity name and business name as recorded on the Triennial Certificate; • REBA TENANCY BOND TRUST A/C; and • “TC” followed by the Triennial Certificate number. Example GeeDee Realty Pty Ltd (ACN 987666789) T/A ABC Real Estate REBA TENANCY BOND TRUST A/C TC 98766 Private landlords are also required to open a Tenancy Bond Account in the names of the owner(s) and the tenant(s) titled TENANCY BOND A/C which should appear after the name(s) of the tenant(s). Example E Presley (Owner) and P Keating (Tenant) TENANCY BOND A/C 1.2.5 Receiving and depositing trust money All trust money must be deposited in a trust account in an approved financial institution as soon as is practicable after it is received. Tenancy bonds must be deposited with either the bond administrator or an approved financial institution as soon as is practicable after the agent’s receipt of the bond. Refer: Real Estate and Business Agents Act 1978 section 68(1) Residential Tenancies Act 1987, Schedule 1 1-5 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Opening, closing and amending trust accounts Whenever a trust account is opened, closed or amended, an agent must advise REBA in writing as soon as practicable. The notification should provide the name and number of the trust account and the name and address of the prescribed financial institution with which the trust account is maintained. The date on which the change was made should also be included. The notification requirement applies to general trust accounts, as well as any tenancy bond trust accounts established. REBA does not need to be advised about the opening, closing or amending of interest bearing trust accounts. Refer: Real Estate and Business Agents Act 1978 section 68C 1.2.6 Trust records to be maintained It is essential that hard copies of the following records can be produced at the request of the agent’s auditor or a REBA inspector. Trust documents and records that must be maintained include: • a record of money received for or on behalf of any other person; • duplicates of every completed trust account deposit form; • trust account journals; • trust ledgers; • trust cheque books register; • records of trust money payments; • statement of trust money; • register of securities; • trust account reconciliation statements; and • any other books, accounts or records kept by an agent relating to trust money. It is strongly recommended that daily electronic copies of computer trust records are kept offsite. This measure will ensure that you have access to the records in the event of error, falsification of records by an employee or physical damage to the system. Refer: Real Estate and Business Agents Act 1978 section 77(1) 1-6 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.2.7 Retention of Trust Records When an agent receives money for or on behalf of any other person, an agent must keep a record of the money received. All trust records and documents are required to be retained for a minimum period of 6 years from the date on which the money was received. In the case where an agent acts as trustee for superannuation fund records must be maintained for a minimum period of 10 years. Refer: Real Estate and Business Agents Act 1978 section 69(1)(b) and regulation 6H 1.2.8 Why records are retained Documents and records enable the tracking of trust money held by an agent at any time, to verify that the money has been dealt with as required under the Act and the Regulations. The verification takes the form of an annual audit of the records required. As well as the annual audit, REBA may order an inspection of trust account records or an interim audit of an agent’s trust accounts. An audit is an examination of the accounts held by an agent by an independent person. Unless REBA approves otherwise, the audit must be conducted by a registered company auditor. An agent must maintain all documents and records relating to a trust account in a manner that enables them to be conveniently and properly audited by the agency’s auditor. Refer: Real Estate and Business Agents Act 1978 section 68(6) 1.2.9 Payment of commission, fees and expenses In relation to a sales transaction, the commission can only be drawn after settlement of the property, or where the failure to settle is the fault of the agent’s principal (the seller). In addition, an agent is only entitled to a fee if all of the following requirements have been met: • the agent is licensed and held a current Triennial Certificate when the services were provided [section 60(1)(a)]; • the agent has a valid appointment to act in writing signed by the person for whom the services are being provided [section 60(1)(b)]; • the appointment to act complies with the requirements of section 60(2) and regulation 6BA; and • the client is provided with a true copy of the appointment to act immediately after they sign [section 60(2)(c)]. If all of the above requirements have not been met, then an agent can only obtain the commission if they have the seller’s authority to do so. If the agent does not have the seller’s authority, then the dispute is a civil matter between the parties. 1-7 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. When an agent is requested to transfer the buyer’s deposit to the settlement agent/solicitor, the agent generally retains a portion of the deposit to cover the commission payable and other approved costs. The agent may only retain the money if the appointment signed by the seller allows the agent to deduct commission and approved expenses from the deposit. The portion of the deposit that comprises the agent’s fee should not be paid out from the trust account until settlement has taken place. Refer: Real Estate and Business Agents Act 1978 section 60, section 61. 1.2.10 Action to be taken in event of overdrawn trust account The Act requires financial institutions to inform REBA whenever a trust account is overdrawn. The Act also requires an agent to notify REBA immediately on becoming aware that a trust account is overdrawn, regardless of the amount of the overdraw. The notification must include the date on which the overdraw occurred, the amount involved, the reason it occurred and full details of the corrective action being taken. “Principles of Trust Account Practice”. Refer: Real Estate and Business Agents Act 1978 section 68C(3) 1.3 COMPUTERISED TRUST ACCOUNTING The requirements of the Act and the Regulations apply to all trust accounting systems. It is important that before a contract to purchase or lease a Trust Accounting software package is entered into, that it is confirmed that the software is capable of producing trust records that comply with the requirements of the Act and the Regulations as promulgated under Western Australian legislation. If an agent is not familiar with computerised systems, and is contemplating the purchase of a system, the appraisal and selection of the computerised system should be discussed with the agent’s auditor. Although in many agencies the day to day upkeep of trust account records is delegated to office staff, the person in bona fide control of the agency is held responsible under the Act for all trust account records. For this reason, it is essential that the person in bona fide control of the agency is fully conversant with the computer software package installed. Full use should be made of the checks and controls that are integrated into the computerised system. REBA suggests systems that will automatically generate a daily report so that records are monitored on a daily basis for discrepancies and errors. The person in bona fide control of the agency should personally check these daily reports and immediately address any problems. 1-8 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.3.1 Data entry The benefit of a computerised system is that the data is entered once only and stored in the computer storage devices. Entry can be made either manually, through the keyboard and mouse operations, or automatically, if data is in machine-readable form, by way of a file or on-line input via a modem. Data can be: • Stored on the 'hard drive' inside the computer and then copied onto a floppy or zip disk, this should be stored off site for safe keeping as a backup. • Retrieved and displayed visually on the computer screen or a 'hard copy' can be printed by the on-line printer. • Produced in a variety of business reports which can be stored for reference or audit purposes. Computers have revolutionised accounting in that it is now extremely quick, relevant and informative. It has enhanced business recording systems and introduced other sub-systems or sub-routines, which can produce a full range of information with a single click of the mouse. 1.3.2 Data processing This is the manipulation of records and data stored in an electronic filing system for everything from customer records to inventories. It can be sorted into any form desired by the user. The database can be used to count, calculate and summarise information into reports which can be organised and analysed to get the total story into a printed or visual form. 1.3.3 Data storage The data to be used is stored on the computer’s hard disk. It is always wise to keep a copy of the data on a separate floppy or zip disk, called the 'backup', in case the computer’s data is damaged or destroyed accidentally. 1.3.4 Output generation Output from the computer can be gained by simply viewing it on the screen for quick reference, or a hard copy may be printed for analysis or as a record for the future. The output can also be transferred electronically via a modem over a telephone line. 1-9 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.4 COMPUTERS AND SOFTWARE REQUIREMENTS You should: • Look at your needs for computers and associated hardware. • Test the software (program) and check on the suitability and reliability with current users of the proposed system. 1.4.1 Computers versus manual systems You will see from the following that a source document is still used to input data in a manual and a computerised system. It must also be processed to obtain an output. However, note that although the source document is used as input, the processing and storage of data is much different. The manual output is obtained by slowly gathering information from a number of books and various documents, whereas, the computerised method is instantaneous and on call at any time. PROCESS Input Processing Output MANUAL Source documents Journals and ledgers Manual reports COMPUTERISED Source documents Data processing and storage Visual on-screen or printed reports 1.4.2 Financial models and decision-making A single entry on the keyboard should result in a number of entries being made, all at the same time. By giving instructions to the computer to issue a printed receipt, the program should also enter data simultaneously to the following areas: 1.4.3 Rental situation • • • Update or credit the owner’s ledger account by recording the receipt. Record the payment on the tenant’s record file by updating the Paid to date field. Update or debit the cash at bank account. • Make provision for the agent’s management fees and charges to be earmarked for collection at month’s end. This does not transfer the commission, but records the fact that the commission will be deducted from the current balance. 1.4.4 Sales and bond situations • Updates the cash at bank. • Updates the client on whose behalf the funds are held and money paid out. 1.4.5 Operating systems Most trust accounting packages are written in a 32-bit Windows language for use in the Windows operating systems (95/98/2000/ME/XP/NT). 1-10 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.5 SYSTEM OVERVIEW Real estate management and trust accounting systems are required to cater for: • Landlords • Properties • Tenants • Bonds • Sales • Trust accounting Other facilities that would be beneficial if used in conjunction with a trust accounting system are: • An integrated word processor for producing letters. • Database to select, organise and group information to create reports and to print information in different ways for specific purposes. • Communication module, used through a modem, to connect to on-line information services to exchange information with other computers. • General or business accounting module to record the non-trust transactions of the agency. 1.5.1 Installation procedures Installation instructions and procedures for the GeeDee Realty System are provided with the software on a CD-ROM as well as directly from the internet @ http://www.geedee.com.au/. 1.6 AN INTRODUCTION TO GEEDEE FOR WINDOWS The GeeDee Realty System is a comprehensive ‘Windows based’ system written in a modern 32-bit Windows language. Simple mouse selections display all relevant information and achieve complex operations. They eliminate the need for difficult to remember personalised codes and long training periods to grasp individual functions. Instant search routines make it simple to find tenants, owners, etc. without reference to complicated code numbers. The system is a complete management and documentation entity. Extra clerical work or facilities outside the system are unnecessary, e.g. typing letters, ledgers, files, calculators and records. The system handles the issue of receipts, cheques, invoices, statements and electronic banking transactions. A job analysis revealed that property management and trust accounting comprise of four major entities: the owner, the property, the tenant and the trust account ledgers. The GeeDee Realty System is designed to administer these entities. 1-11 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.6.1 The Trust account Probably the most consequential aspect of this issue is the overall financial management. The agent is responsible for the collection, control and disbursement of trust funds relative to property sales and property management. Trust funds are controlled by the operation of a Trust account in which all relevant accounts are updated as transactions are effected. A trial balance, individual ledger accounts and audit trail reports can be displayed or printed by simply clicking on the relevant button. In a manual system the reconciling of the Trust account with the Trust bank account can be a frustrating and tedious exercise. This reconciliation procedure is automated by this system. The cheque numbers and deposit dates, as recorded on the bank statement, are tagged on the computer screen using the mouse. When reconciled a printed copy of the balanced Reconciliation statement is produced. Note that this report should be read and signed by the licensee. 1.6.2 Sales – Trust accounting The Trust account system that is used for property management also handles all aspects of sales trust accounting, thus negating the need to operate two trust bank accounts. Daily bank deposit slips (original and duplicate) are produced from data that has been entered during receipting. An easy to use, full bank reconciliation system ensures that the trust account is readily balanced and maintained for audit purposes. Page balance protection ensures that the operator cannot continue until the account has been reconciled. 1.6.3 Banking The practice of maintaining multiple trust accounts can be considered a practice that evolved before computerised accounting systems and should be avoided at all costs. The GeeDee Realty System is specifically designed for use with one trust bank account and one bond trust account. The reasons for this are: • Lack of confusion. It means that there is only one set of cheques and only one deposit book. • Computer printed cheques can stay in a printer and there is no excuse for handwriting a cheque. • Only one set of statements to collect and reconcile. • Only one set of accounts to audit. Reconciliation of the account can be carried out as soon as the statement is received. Management may believe that some specialist staff should do it, which can result in delays and postponements until the systems become an enormous mess. It is good policy to have an independent controller, who may check the printouts periodically. The more regularly and frequently reconciliations are done, the sooner errors are found and can be corrected. With the advent of on-line banking software these reconciliations are now normally performed daily. 1-12 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.6.4 Record maintenance As well as the recording of the property management and trust account activities there is a need to have readily accessible supporting information. This maintains the required level of operational efficiency. 1.6.5 Period end procedure This involves the monthly pay out to landlords, together with the balancing of all accounts and the production of the relevant reports, tax invoices and statements. This is a very simple process which only involves the sequential selection of the buttons contained in the Period end processing screen. This is a separate program that is accessed from the Period end icon on the Windows desktop. 1.6.6 Particular features of the system 1.6.6.1 Lookups on all codes and reference numbers It is not necessary to memorise codes for finding a tenant, owner, property or trust account. Instant access is available via the Search function on either a name or an address. There is no need to refer to printed lists. 1.6.6.2 Automatic letter generation From within the system, the user can automatically generate standard letters to tenants, landlords, vendors or purchasers on any subject matter related to property management or sales. These sent letters are stored in the database and can be viewed or reprinted at any time. When printing letters the number of copies will always default to 1. When printing documents such as breaches or terminations the default number will be 2. These two default settings can be increased or decreased at the time of printing from within the printing dialog box. 1-13 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.6.6.3 Warnings upon payment of rent When a Tenant receipt for Rent is entered, the system checks for and warns of: • Overdue rent payment. • Outstanding tenant accounts. • Outstanding tenant water accounts. • A User entered warning to cover other circumstances. 1.6.6.4 Disbursement codes We have noticed that many clients have a number of disbursement codes in their systems that are quite unnecessary. Codes should be in generalised categories such as ‘Plumbing maintenance’, with further information such as ‘unblock drains’ inserted in the Details section when the account is entered into creditors. Please remember that the system allows for only 99 residential disbursement codes and once they are used the items cannot be changed. When entering Creditor accounts, Tenant accounts and Standing accounts, the disbursement code name will be entered in the Comments field by default. The comments can then be amended as required. 1.6.6.5 Change of ownership This function is found in the Property drop-down menu and is used when an existing property that belongs to one owner is sold to another owner and you will still be managing the property. The tenant remains in the property and is also transferred to the new owner. Steps for carrying out the transfer procedure are as follows: • Create the new owner record. • Using the Search button, find the property you wish to transfer. The existing owner will be displayed. • Then, using the second Search button, find the new owner for the property. • Enter the transfer date. If this is before the Paid to date of the tenant, and there are sufficient funds available, transfer this amount to the new owner. This figure can be overridden to any value that is less than the current balance. Note: Available funds only include current rent, not brought forward balances. Two equal transactions are created, one debiting the old owner, and one crediting the new owner. This creates a new property record with a new unique ID number attached to the new owner. The old property ID remains connected to the old owner. It appends the word Transferred to the first line of its address. The current tenant is connected to the new property. Owner statements can be printed for both the new and the old owners. Note that this procedure is NOT reversible. Ensure that the owners, properties and amounts are correct before confirmation. More importantly, confirm that settlement has actually taken place before proceeding. It can be a good precaution to make a backup of the database beforehand. 1-14 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. When a change of ownership is made for a property without a tenant, a warning will appear on the screen. As per Section 6.6 of the ‘Joint Form of General Conditions’, GeeDee will calculate rent due to the new owner from and including the date of settlement entered. It is not possible to carry out a change of ownership for properties that are entered as Holiday type. Note: DO NOT process a change of ownership until you have been officially notified that settlement has taken place. 1.6.6.6 Integrity checks The integrity check automatically runs when the first user logs on each day. The data in the system is contained in many separate files and under normal operation the integrity of the data in the system will normally pass the check. When a transaction is posted, several files in the database are updated. Power cuts, network errors and other seemingly insignificant things can cause an interruption in this process and sometimes produce an inconsistent set of data and therefore an integrity error. The daily integrity check is an important feature of the program and all staff in your office should be aware of this. Whoever is first to start up the system each day should allow the check to run. Do not say ‘NO’ when the system asks if you wish to run the integrity check as a problem may go unnoticed for some time making it much more difficult to resolve. An automatic integrity check will be run as part of the backup when End of period (EOP) processing is commenced. Should an error be found, the operator will have the option to either abort EOP (GeeDee support staff should be called to fix the error for you), or ignore the error and proceed. If the operator chooses to ignore the error he/she must still contact GeeDee support staff who will, at their discretion issue a Proceed code. Note: A Proceed code will only be issued where the error will not compromise the running of EOP. After roll-over and prior to the completion of EOP, an integrity check will be run automatically. This will ensure that any problems that may have occurred in the EOP process are discovered and can be attended to before commencing any transactions in the new period. Finally, remember that no other user should be operating GeeDee while the integrity check runs as this may produce a false error. 1-15 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.6.6.7 Rent calculator The Rent calculator shown on the right is available in the Tenant receipt screen and is accessed by clicking on the Rent calculator button. Three different calculations can be performed: • Rent up to end date - the amount due between two dates selected by the operator. • Rent up to vacate date - the amount due up to the vacate date, which will appear if entered on the system. • End date for rent credit…- the date that the paid to date will be, based on the amount paid, plus any rent credits. Additionally, where there is a rent increase (New rent and To start after are both specified) in the period between the old and the end dates, it will be included in the selected calculation. 1.6.6.8 Mixed payments Rental and other payments may be receipted by a combination of cash and/or cheques on a single receipt. The printed receipt will show the total cash and/or cheque value of a payment. Receipt transactions can also be generated for all direct electronic payments. 1-16 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.6.6.9 Rapid backup and restore Using compression techniques, a backup of all data can be made on a floppy or Zip disk. Within minutes, data can be restored from these disks to the point at which the backup was made. These daily and monthly disk backups must be made even if the whole system is backed up daily onto a tape drive. For security purposes, these backup disks should be stored off site to enable restoration of data in the case of theft, fire or some other calamity. 1.6.6.10 On-line processing The system is an on-line accounting system, which automatically updates and recalculates all relevant files with each input of information, e.g. a computer generated rent receipt automatically updates all relevant files including the Tenant file, the Property file, the Owner file, the related trust accounts, the Trust transaction file, the Bank deposit file, the Bank reconciliation file and the Tenant receipt history file. 1.6.6.11 Audit report generation All End of month and December 31st audit reports are automatically generated by the system. All reports in the system are designed to meet the auditing requirements of the Act. 1.6.6.12 Management fees as a percentage or a fixed amount The fees are set up and entered for each landlord. Management fees may be fixed or on a percentage basis. They may be based on all, or rent-only transactions. Additional fees and charges can be set for sundries, cheques issued, GST and BAD tax. 1.6.6.13 Rent and maintenance invoicing For commercial and strata title managements, the system will print out standard invoices, tax invoices and standing invoices. 1.6.6.14 Standard letterhead printing All letters, statements, invoices, etc., are formatted so that they can be printed on either your standard pre-printed letterhead or onto plain paper with a computer generated logo and letterhead. This option saves in printing costs. All these printed documents are also formatted for window envelopes. 1-17 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.6.6.15 Special menu Right-clicking on your GeeDee desktop will display a drop-down menu of the most commonly used procedures. 1.6.6.16 Water consumption calculations The database stores the scales of water consumption charges. It is the responsibility of the user to ensure that these scales are updated from the information provided by the relevant water authorities. By entering the date and meter reading, the system will automatically calculate and post the water charges and generate a tenant invoice and charge sheet. 1.6.6.17 Split payments to joint owners When more than one company or individual owns a property, the Owner record can contain the details of a second payee to whom payment can be made. Payment may be by cheque or electronic bank transfer. 1.6.6.18 Commercial and strata title properties The system supports the management of commercial and strata properties. These additions are included as part of the standard package, not as an optional module/extra. 1-18 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.6.6.19 Maintenance of transaction history The History file maintains a record of every transaction for a nominated period, normally 36 months. These details can be displayed or printed at any time. 1.6.6.20 Income summary report This feature allows you to see, at a glance, the income for each property manager for the past 12 months. It can be found as an option under the Trust account drop-down menu. 1.6.6.21 GST on agent’s rent commissions, fees and charges When the GeeDee program was updated to accommodate the introduction of GST, two options were provided for Non-commercial type properties. The first option was to increase the commission rates, sundries, cheque charges and the inspection fees by 10% and to make all owner charges GST inclusive. The owner’s monthly statement would then contain the following statement: ‘Where applicable, all fees, charges and sundries are inclusive of GST.’ The second option was to tick the Add GST box on the Owner screen. This action calculated the GST on each relevant transaction as an accumulated separate amount. This amount, which was recorded on the owner’s monthly statement, was credited as a fee type income in the BAD/GST collection Trust account. Many agents chose the second option, due to its ease of implementation. However, this second option confused, and continues to confuse, many agents and owners. If this situation applies to you, then it is recommended that you change to option one. GeeDee has written a program that will automatically convert your records from option two to option one. This program is available free of charge from GeeDee Realty Systems PTY LTD. This conversion program must be processed immediately after the completion of End of period processing for June so that transactions in the new financial year are carried out using the new method. Please note that all new Owner charges must then be entered as GST inclusive amounts. The file can be saved to any folder and onto any computer on your network. Once the download is complete, double-click on the file ‘FixGST.exe’, then click on Continue and then 1-19 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Convert. A log file is generated and if you wish to see the changes made by the program you can print this out. 1.6.6.22 E-mailing a copy of your backup to GeeDee Support Some time ago the option to send an e-mail to GeeDee Support and attach a copy of your data as a backup file was introduced into the program. It is probably not something you would need to do very often, and generally it would be at our request. However, if you do send us an e-mail copy of your data for any reason; please be sure to include a short message detailing the exact nature of the problem. It would also be useful to note the name of the contact person in your office that we should speak to when we call back. 1.6.6.23 Transaction reports Transaction reports for owners, properties, tenants and trust account ledgers give users a choice of what transactions the report will contain. Reports can be printed to include current transactions only, transactions between certain dates or transactions for selected periods. Reports can also be printed in three formats: either compact portrait style, a more detailed landscape style or landscape including running balances. 1.7 HARDWARE AND OPERATING SYSTEMS Configuration of your network and software installation is a job for your computer/hardware technical support person. Ensure that your technician is familiar with the requirements for setting permissions, (especially those related to the Borland Database Engine) when updating or installing Windows XP or Windows 2000. Please note that we have received advice that only Windows XP Professional should be used in a business network situation. Due to certain limitations, Windows XP Home edition should not be used on your business network. BEFORE PROCEEDING it is imperative that your technician has a copy of our latest installation instructions. These must be carefully followed and if you do not have a current copy of these instructions, then your technician should call our office to obtain a copy before commencing any work. These instructions can also be down-loaded from our web site by following the links from the software page. If you are re-installing GeeDee from one of our CDs, it is important that the disk is current. If in doubt, please contact our office for clarification. New CDs are available from GeeDee Realty Systems PTY LTD. 1.7.1 ADSL and pcAnywhere Does your office now have internet access via a high-speed ADSL connection? If so, please contact our office, as your pcAnywhere connection speed may be able to be improved greatly by using this facility. 1-20 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.7.2 Upgrading to Windows XP? Please note that if you are upgrading your operating system to Windows XP you should also upgrade your version of pcAnywhere. We have been advised that only pcAnywhere Version 10.5 is completely compatible with Windows XP and this is what should be used if you are upgrading. Note: If required, pcAnywhere version 10.5 is available from GeeDee Realty Systems PTY LTD at a cost of $170.00, plus postage and handling. 1.8 STARTING GEEDEE FOR WINDOWS When the computer is switched on, the GeeDee for Windows icon will be displayed on-screen on your computer’s desktop. To open the system and launch the program, simply double-click your left mouse button on the GeeDee for Windows icon. 1.8.1 Logging on to the system When the system is started the logon screen will be displayed. This initial screen also shows the following: • The current date and time. • The date and time of the last backup. • The name (month and year) of the current processing period. Enter your initials into the box and click on the OK button to launch the main program. Note: There is no password control on the log-on and any three initials may be entered. These initials together with the date and time are stamped onto each transaction that is entered. 1-21 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.8.2 The GeeDee Desktop After logging onto the system, the GeeDee Desktop is displayed. This is the main screen and the central operating point of the whole system. The main features and work areas of the desktop are as follows: • The pull-down or dropdown menu system. • The Owner, Property, Tenant and Trust account buttons located below the menus. • The navigator bar. • The tab system which changes the display of information on the desktop. 1.8.3 The pull-down menu system The pull-down menu system at the top of the GeeDee Desktop is used to access all of the other features and program windows. The items are categorised into the topics shown along the top of the screen. The pull-down menus available are: File Owner Property Tenant Trust account Creditors Bonds Banking Commercial Help items such as letters, reminders and backups items related to owners items related to properties items related to tenants items related to trust account ledgers items related to creditors items related to bond transactions items related to banking items related to the Commercial system (not covered here) the Help system and other miscellaneous items Click on the category heading and the pull-down menu will be displayed. Then click on the item you wish to access. 1-22 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.8.4 The Owner, Property, Tenant and Trust account buttons There are four main sections in the GeeDee System: Owner, Property, Tenant and Trust Account ledgers. The GeeDee Desktop is set up as a tabbed notebook. For example, when the Owner button has been selected, the Details and other tabs for the owner are shown. When switching between the Owner, Property and Tenant buttons, connected records are displayed. Moving from Owner to Property, the first property of the owner will be displayed and when moving from Property to Tenant, the current tenant of the property is displayed. If there is no property for an owner, or no tenant for a property, while changing buttons, the user will be asked if a new record is required, and the system will automatically open to the New property or the New tenant Form. 1.8.5 The navigator bar When the user chooses one of the navigator buttons, the appropriate action occurs in the record that is currently displayed on the screen. The function of each button from left to right is described below: Search (lookup) is the first button and it is used as follows: • Click on the button. A scrolling lookup list of names (or addresses) will appear. • Find the record you are looking for in the list. • The record you have chosen will be highlighted. • Click on the OK button and the details of the chosen record will appear on the screen. Searches are normally performed on records in alphabetical order (name or address). To search by other indexes such as ID number or name, click on the drop-down arrow and make your choice from the list shown. The other buttons on the navigator bar are used for moving through and making changes to the data. Their uses are as follows: First: Prior: Next: Last: Edit: Post: Cancel: This button moves the display back to the first record in the dataset. This button moves the display back to the previous record in the dataset. This button moves the display forward to the next record in the dataset. This button moves the display forward to the last record in the dataset. This button puts the dataset into Edit mode so that the current record can be modified. This button saves the changes you have made to the current record. This button cancels any changes you have made and restores the record. 1-23 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. This button refreshes the screen to reflect any changes that have been made. Bookmark: This button ‘bookmarks’ the current record so it can be easily located later. This button returns the display to the record set in the bookmark function. Go To: Refresh: 1.8.6 The tab system (or notebook) The notebook pages display various data, arranged for quick and easy access. The main buttons on the GeeDee Desktop control the notebook. Depending on the button selected (Owner, Property, Tenant or Trust account), a number of notebook pages can be seen along the bottom of the desktop. These notebook pages are shown as tabs. The various tabs (notebook pages) are as follows: Details This page displays the main details of the currently selected record. Transactions This page displays the transactions that have been entered for the record. A radio button allows you to view either current or history transactions. Notes This page displays text based notes that have been entered for the selected record. When a letter or breach notice is generated and printed by the system, a note is automatically appended and will contain the reference and date the letter was sent. Letters This page displays any letters that have been generated by the system for the currently selected item. Here you can issue a new letter or view and reprint letters previously sent. Reminders/ Diary system This page displays reminders that have been posted for the currently selected record. Reminders can be attached to any record to remind the user of an event due to occur in the future. They may be viewed in the calendar system (accessed from the File menu). Properties (owners only) This page displays all the properties that are attached to the owner that is currently displayed. Payment (owners only) This page displays end of period payment details for the currently selected owner. Here you can enter the receiver’s name for the cheque, the bank account details, and the form of payment to the owner. An owner may be paid by cheque, bank transfer, or as part of a bulk banking cheque. Alternatively, part or all of the owner’s funds may be held in the Trust account. The details of payments to a second payee are also kept on this form. Note that the second payee must have the same form of payment. Accounts (owners/tenants) This page displays the details of unpaid creditors’ accounts and charges held against the currently selected owner. If a tenant is currently selected any unpaid accounts that have been invoiced will be shown. 1-24 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Work orders (property only) This page displays a history and details of all work orders that have been entered for the currently selected property. Bond (tenants only) This page displays details of the tenancy bond held for the currently selected tenant. Details are automatically updated as they are receipted, and transferred. Check-lists This page displays a list of items to be done without having to resort to many pieces of paper. Reports of all check-lists can be printed as a hard copy reference. Sale details This page will only appear if the currently selected record is a Sale type Trust account ledger. Here you can enter details of the vendor, the purchaser, conjunctional agent, settlement agent and other information relevant to the sale of the selected property. Commercial This page will only appear on the screen where the currently selected record is a commercial owner, property or tenant. The page will contain details that are only pertinent to the Commercial system. Holiday This page will only appear on the screen where the currently selected owner has a property that has been set up for holiday lettings. 1.8.7 GST The system is compatible and compliant with current GST legislation. The Goods and Services Tax on fees and charges is automatically calculated by the system and shown on monthly owner statements. GST charged on creditor payments is also shown if entered; and where required the system will generate tax invoices for strata companies and commercial owners. 1.8.8 Powerfind button Powerfind allows you to quickly locate any owner, property, tenant, trust account, creditor or disbursement code by simply entering the name or part name of the item. There is an option that allows you to include archived records in your search. Details of cheques, receipts and journals can also be located by entering the reference number in question. History records can also be included in your search. This facility also includes electronic payments. The use of this feature requires the payment number and the exact amount of a particular payment. Any records found using Powerfind can be better viewed if you click on the Spectacles. If a number of records have been found then you can use the navigator bar in the Spectacles option. Disbursement code details are now included where relevant. 1.8.9 Cheque and receipt numbers cannot go backwards In order to avoid potential problems, and to comply with the requirements of the REBA Act, the system prevents cheque and receipt numbers from being altered and re-set back to an earlier number. 1-25 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.8.10 Editable remittance slip The remittance slip information that is printed at the bottom of tenant statements and all invoices can be edited to suit your own preferences. The file that contains this information can be found in C:\Program Files\GeeDee\Proman\Trust\Slip.txt (server) or G:\Program Files\GeeDee\Proman\Trust\Slip.txt (workstation). If you have a system that runs more than one set of data, the slip.txt file will be in the related Data Alias folder for each. Slip Details to Print on Tenant Accounts If you open the file in Windows Notepad it 1: Bottom Margin=1.000 will display similar information to that shown 2: Left Margin =1.000 3: Line1 Left =Please Make Payment to: on the right. 4: 5: 6: 7: 8: 9: Margins are specified in inches and should A: B: You may change the wording of the text and/or alter other settings to the right of the = signs but text to the left of the = signs will not be printed and must stay intact. be sensible or a print failure may result. Line1 Line2 Line2 Line3 Line3 Line4 Line4 Ref=1 Center Left Center Left Center Left Center =GeeDee Realty Systems =BSB No: 000-111 =801 Canning Highway =Acc No: 123456789 =Applecross WA 6153 =Ref No: = The last line assigns the method that will be used to generate the reference number. • If Ref=0 is specified, then the Tenant ID will be used. • If Ref=1 is specified then the tenant’s Bank ID will be used. (If the tenant does not have a Bank ID the reference will be the tenant ID prefixed by a ‘T’.) • If Ref=2 is specified then no reference number will be printed. 1.8.11 New bank Each owner record can be connected to a bank. As installed, there is a database of commonly used Australian banks, with their abbreviated initials. It can happen that it is necessary to create a new bank, which is not included in the database. From the Banking drop-down menu, select New bank. This program item then displays the list of existing banks in a grid. To create a new bank, click the Append button and enter the bank’s initials (three uppercase characters) and full name. 1-26 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 1.9 SYSTEM SETUP All users must exit from the normal GeeDee System before opening the System Setup. The System Setup is a separate icon on the main desktop. There are twelve different areas of system information relating to your particular company. These areas are shown as tabs at the top of the System Setup screen (seen on the right). Each area should be viewed so that you are aware of the contents. 1-27 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. SECTION 2 PROPERTY MANAGEMENT PART 1 SECTION OUTLINE In this section we will look at common functions of the Owner, Property, Tenant and Banking menus of the GeeDee Desktop. Emphasis will be placed on the following ‘everyday’ situations: • Entering a new owner, property and tenant • Entering receipts for tenant, property and owner payments • Reversing receipts • Daily banking • Tenant accounts • Tenant water consumption • Tenant stamp duty • Transferring bonds • Distributing bonds • Bond refund cheques 2.1 ENTERING NEW OWNERS, PROPERTIES AND TENANTS As with most computer systems and accounting programs, record keeping follows a logical sequence. In the case of property management when you acquire a new property to manage, the relevant information needs to be entered into the system in the following order. 2.1.1 Owner ---- > Property ---- > Tenant From the Owner pull-down menu, select New. A New owner form will pop up for completion. After the owner’s details have been entered and posted, the system will then ask if you wish to enter a property for this owner. Once the Property details have been entered and posted, the system will then ask if you wish to create a tenant for this property. You may enter New tenant details for the property at this time if the property has been let, or, select ‘No’ and choose to enter the details once they become available. Enter the data into the fields on the form. Read the hints or press the Help button if more information is needed. Click on the Post button and the record will be saved in the database. Note: When entering names, e.g. owners or tenants, be sure that the surname is entered first (with a comma after the surname). This will ensure that names will be listed alphabetically by surname. When the program uses the name in a letter or a statement, the name will be transposed back to its correct position. To cancel the creation of a new record, close the form before posting. As this form only contains minimum information, you are required to input additional information, e.g. emergency contact, maintenance requirements, etc. into the other fields of the desktop once you have set up the new records. Additional useful information should be entered into the Notes, Reminders and Check-list tabs. 2-1 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. To set up a block of Stratas, proceed as follows: • Create a record for a new owner with the name of the strata company as the name of the owner, e.g. ‘Murray Mews, The Owners of’. Set the Type to Strata. • Create a record for a new property connected to the owner for each unit in the strata. The levy amount and period are entered. • Create one additional master property named something like ‘Murray Mews – Master’. Set the management fee against this property. All other properties are set at zero management fees. • Create a record for the tenant connected to each property, with the name of the unit owner as the name of the tenant. In some cases, the address may be that of the managing rental agent for the property. If a unit is also being managed as a rental property, then this is handled as a separate entity to collect the rent. Levies are receipted as rent on the Tenant receipt. Owner levy statements are generated as Tenant statements. Interest on overdue amounts will be automatically charged. The Summary and History statements for the owner are designed as financial statements for the strata company. To be able to differentiate between rental and strata properties, it can be useful to prefix the name with a full stop, e.g. ‘.1/Murray Mews’. In this way, there is less room for confusion if properties are being handled as rentals as well as stratas. In this case, there can be two property records with the same address. Note: The penalty interest rate for late payment of strata levies is 15% by default. Should you wish to change or delete this, go into GeeDee System Setup and across to the Misc. tab. The % rate can then be edited in the bottom left hand corner. At the time of generating invoices the user is given the option to amend the interest rate for an individual strata. 2.1.2 ABNs for residential owners Owners are not able to claim GST credits on residential properties. Therefore, even if an owner has an ABN you should not enter it onto GeeDee if the property under management is residential. Entering these details onto the system when not required may result in misleading and/or confusing information appearing on the owner’s statement. If your residential owner does have an ABN and you wish to record it, we recommend storing it in the owner’s Notes tab. 2-2 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 2.2 ENTERING TENANT, PROPERTY AND OWNER RECEIPTS NOTE: When entering receipts you must TAB through every field on the form. 2.2.1 Tenant receipts • • • • • Find the property record using the Search or Navigator buttons. The current tenant for the property will be displayed. If the tenant for the receipt is not the current tenant, then use the Tenant search button. The Acct credit field shows the total of any/all amounts/credits (towards accounts) paid in advance. Account credits only apply to Residential type properties. The Acct credit button is used to refresh/recalculate the total if/when changes are made. The Accounts field shows the balance of all outstanding tenant accounts that have been raised. There are two small edit buttons - one above the Pays to field and one above the Rent credit field. Clicking on either of these buttons will ask the operator to enter their password. Once this is done the operator will then be able to edit the Paid to date that will apply and/or the amount of any rent credits shown. Enter the total amount being receipted then enter the amount being receipted as rent. When the cursor exits the rent field, the Paid to date is automatically calculated. Normally, the amount will be an even rent amount and the Paid to date will be advanced by the rent period. 2-3 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • • • • Enter any other amount applicable. This may be bond, letting fee, stamp duty, water, or other amounts due. For more details see Amounts allocated to Other (2.2.1.3). Enter the amount you wish to allocate to a trust account into the Direct to a trust account field (if applicable). Amounts transferred directly to their own special trust accounts do not appear on the Owner statement. It can be useful to be able to receipt other amounts to special trust accounts for various purposes. If an amount is entered in this field, then another grid will appear containing all the credit and fee accounts in the trust system. Check on the appropriate Pay by method, which may be cash, cheque, cash/cheque, or direct credit. If payment is to be made by cheque, then a grid will appear for the cheque details and amount to be entered. Once the receipt has been completed and all funds have been allocated, the message, Select Payment Method and Tab to Activate OK Button will appear. 2.2.1.1 Tenant credits/accounts in advance and Ledger 32001 In order to streamline the handling of amounts paid in advance by tenants against future accounts, a new system was introduced. In the past, amounts paid as ‘credits’ for a particular disbursement would be paid out to the owner immediately. Now, when a tenant pays an amount in addition to rent, where there is no account raised, the system will raise a ‘general credit’ and the funds will be posted to Ledger 32001 (the kitty). This system will stop multiple credits from being raised for different disbursement codes, thereby complicating the receipting process. The ‘general credit’ funds stored in the kitty can be put towards any account that may be raised in the future. Funds stored in Ledger 32001 are not credited to the owner until they have been allocated against an account. A new report is now included in the Statutory Audit Reports detailing the amounts held as credits on behalf of tenants. The total shown on this report will substantiate the total of Ledger 32001 as shown on the Trust account trial balance report. Please note: Where a tenant has an existing ‘credit’ account that has been previously created and the amount has been credited to the owner, then action will be required to retire these negative accounts. The Tenant outstanding accounts report will show any credits that have been receipted under the old system and therefore require attention. The options would be as follows: (1) If the account has been created in the current period and the owner has sufficient funds then reverse the receipt and re-enter the amount under the new system, or (2) If there are insufficient funds or the credit was created in a previous period, then accounts will need to be manually adjusted, or a property disbursement made against the original disbursement code. The cheque from this payment is to be receipted to the tenant and allocated as a credit under the new system. 2.2.1.2 Allocate credits button This function is used when an account is raised and you wish to pay the account using the ‘general credit’ funds held in the kitty (Ledger 32001). This works in a similar manner to distribute bond funds, in that you are using existing funds held (Ledger 32001) to clear an account and pay the funds to the owner. Go into the Tenant receipt screen, and ensure that the total amount received shows $0.00. Click on the Allocate credits button and a report showing the Statement of credits for tenant will be displayed. Close the report and you will then be asked if you wish to allocate the credits. 2-4 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Note: Ledger 32001 is a ‘system’ type account, which means that trust account receipts and/or payments cannot be processed directly from the ledger (as with the bond and stamp duty ledgers). 2.2.1.3 Amounts allocated to Other The Other screen is divided into two sections. The top section shows the property address and tenant details, as well as the total of any credits held in the kitty (Ledger 32001) and the total of any outstanding accounts. As on the main receipt screen, the Acct Credit button is used to refresh/recalculate the total if/when changes are made. When the amount paid is less than or equal to any accounts that have been raised using Tenant accounts system, the displayed window will look like this: Any outstanding account is displayed with its current Due amount. The Pay amount can be entered either manually or by selecting the Allocate button. If Allocate is selected then the system will automatically allocate the funds to the oldest. Should you wish to change the allocation of funds, simply edit the amounts as required. Once Pay amounts have been allocated, it is simply a matter of clicking the Accept allocation button in the bottom right hand corner. You will then be returned to the main receipt window to complete the transaction. When no account has been raised, but the tenant is paying an amount other than rent for a Residential type property the displayed window will look like this. This window will look similar to the one opposite and show the amount to be allocated. The operator must then decide whether to create an Instant account (funds are allocated and posted) or Make credit (funds are allocated to the kitty – Ledger 32001). Except for stamp duty, instant payments can only be created for Non-commercial type tenants, ie, Residential tenants. Commercial type tenants are those where the owner or strata company has an ABN entered, regardless of whether there is a GST on rent from date. 2-5 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. If Instant payment is selected, a disbursement window will open, allowing the operator to select/enter the funds as required. There is no need to scroll through a list of all disbursements. Simply begin typing the name of the appropriate category (e.g. ‘W’ for Water consumption, ‘B’ for Bond, ‘S’ for Stamp duty) and then tab through the remaining fields, completing the required details. If the funds are to be allocated to more than one category, simply repeat the procedure. Once all funds have been allocated, click the Accept allocation and continue button in the bottom right hand corner. You will then be returned to the main Receipt window to complete the transaction. When an amount has been entered and processed as an Instant account, then the details in the transaction field will be prefixed with ‘IA’ to denote that it has been processed as an Instant account. Note: Except for stamp duty, Instant payment accounts cannot be raised for Commercial type tenants (where the owner has an ABN entered in the system). Where do I see the amount a tenant has in credit (Ledger 32001)? The Accounts/Credits fields on the tenant’s Details and Accounts screens show the total of credits held and the total of any outstanding accounts. The Calc button next to these field is used to recalculate/refresh the amount shown if required. Note: Clicking on the red question mark will display the message box, shown opposite, which has details on how the receipting system operates. 2-6 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 2.2.1.4 Other information related to tenant receipts • • • • • When amounts are entered in the Direct to a trust account field then the Details field in the Transaction table will be prefixed with DTT to denote it as being Direct to trust. Amounts entered as Other. Make credit and Instant accounts can only be created from within the Tenant receipt module for Non-commercial type tenants, i.e., residential tenants. Commercial type tenants are those where the owner or strata company has an ABN entered, regardless of whether there is a GST on rent from date entered or not. If a Non-residential tenant pays an amount for a non-invoiced account then you must exit the Tenant receipt module and raise the required invoice before returning to the Tenant receipt module. The tenant will require the tax invoice for his records, regardless of whether the owner is registered for GST or not. All Tenant invoices, including invoices for electricity and gas consumption, will only show a GST amount where the owner has an ABN entered and the related property has a GST on rent from date entered. Receipts can be re-printed, regardless of the transaction date. The limit will normally be 3 years, or the time-limit set in your System Setup. GeeDee will automatically calculate the correct rent amount due where a rent change has occurred mid-period. 2.2.1.5 Direct payment receipts When receipting money that the tenant paid directly into the bank (DEFT) a pop-up window will ask you to enter the day and month date of the transaction (in the format: dd/mm) as shown on the bank statement. The date of processing is not the same as the date the payment was actually made and by requiring this input, the program will note the actual payment date on the Transaction details screen. This will help to avoid potential problems should a dispute arise over payment dates. 2.2.1.6 Receipts for odd amounts A selection box will be displayed when dealing with a receipt that is for an odd rent amount. All you need to do is choose which option you prefer and click OK. You should choose the Treat extra funds as rent credit option, unless there is a special reason for wanting to modify the rent cycle dates. 2.2.1.7 Tenant direct payments If your tenants pay their rent electronically it is important that you read the following information as changes have been made in the GeeDee System. Users of the DEFT (Direct Electronic Funds Transfer) numbering system: (This means that your tenants pay their rent electronically through BPAY, Quickrent, Rentcard, etc.) • If your bank issues the DEFT numbers then NOTHING has changed. 2-7 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • The number still has to be entered manually into the Bank ID field on the Tenant screen. This number will now show on the Tenant DEFT Report and override the numbers that would be generated by the system as described below. 2.2.1.8 Unidentified deposits Credits may appear on your bank statement without sufficient information to identify the person who made the payment. A Credit type Trust ledger should be created titled ‘Unidentified deposits’. If these payments occur frequently it is recommended that you create a new Ledger account for each month or each quarter. Receipt these amounts as a Trust receipt and record the bank statement date together with any other information that was provided. Additional relevant information can be recorded on the Notes tab for the Ledger account. When the source of the funds has been identified, make a DEFT Trust account payment from the Trust ledger and then issue a Tenant receipt as a DEFT amount. It is not necessary to actually transfer these transactions through your bank as the two items in the Bank reconciliation system can be flagged one against the other. A set of reports is available from the Tenant menu that will give the operator a listing of Tenant payment methods (how each tenant pays his rent). The reports are as follows: (1) Tenant direct depositors. (2) Other payment types (e.g. cash/cheque). Note: In order to use this report it will be necessary to include an asterisk at the start of the Bank ID field on the Tenant screen (e.g. *CASH). (3) Tenant direct debit rents. The How field at the end of each report denotes the method of the tenant’s last payment. The codes are as follows: C = Cash, Q = Cheque, B = Both (cash and cheque) and D = DEFT. 2.2.2 Owner receipts • • Owner receipts are issued when funds are received directly from an owner. The most frequent case is when an owner is providing funds so that maintenance can be done and there are insufficient funds in the account. • Use the Search button to locate the owner’s record. • Enter the amount of the receipt. • Select the form of payment. • Edit the Comments field and enter a description. These details will appear on the statement. • If the payment is made by cheque, enter the cheque details. These will appear on the Daily banking and Daily transaction list. If the payment has been received directly into the Trust bank account, then the amount will not appear in the Daily banking and a record will be inserted directly into the Bank reconciliation system. Once all the details above have been entered, press Enter, or click on the OK button. 2-8 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 2.2.3 Property receipts Property receipts are used when funds are received from a third party for an owner. The most frequent use is to receipt funds from an insurance claim. • Using the Search button, locate the property for the receipt. • Enter the receipt amount. • Nominate whether the funds receipted are cheque, cash or a direct credit. • The dissection categories will appear in the grid. Enter the amount against the appropriate category (-ies). • Enter the Drawer/Paid by name. • If the funds have been received by cheque, enter the bank’s name and branch. These will appear in the Daily banking. • If the funds have been received directly into the Trust bank account, then the amount will not appear in the Daily banking. A record will be inserted directly into the Bank reconciliation system. • Once all the details above have been entered, press Enter, or click on the OK button. 2.3 REVERSING RECEIPTS If a receipt has been issued incorrectly, the error can be corrected by reversing the receipt. A receipt can be reversed provided the receipt is in the current period and the owner has not been paid the funds. Once the funds have been paid to the owner, you cannot reverse the receipt. 2.3.1 Reversing a receipt in the current banking If the receipt is in the current banking, it can be reversed easily. • From the Banking pull-down menu, select Reverse receipt. 2-9 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • • • Enter a descriptive reason why the receipt is being reversed. There is a pull-down list of reasons that can be used, but any other text may be entered. The receipt numbers from the current period that can be reversed are displayed in the scroll box. Select the receipt number from the box. Press the Reverse button and the receipt will be removed from the current banking. 2.3.2 Reversing a receipt from a previous banking Receipt reversals When reversing a receipt that is not in the current banking you will be presented with a message asking you to choose between Negative cash in Daily banking or Treat as dishonoured cheque. Remember that if you reverse a receipt as negative cash, it must be re-receipted as cash, for the same amount, in the current banking. Treat the reversal as a dishonoured payment This will treat the reversal as a dishonoured payment. The receipt will be reversed and a dishonoured payment entry will be placed in the Bank reconciliation. The dishonoured payment must appear on the Bank statement at some date to reconcile the amount. Reversing a dishonoured cheque from a previous period At some stage, the funds must be received to cover the dishonoured cheque. The tenant may pay with a new cheque or a cash payment. When this payment is received, proceed as follows: 2-10 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • • • Do not receipt the cheque payment into the computer. It is a good idea to place a warning note on the tenant’s record to ensure this does not happen again. Make out a separate manual deposit for the cheque and bank it as a separate deposit. On your Bank statement, you will have a debit for the dishonoured cheque and a credit for the direct deposit. As these two entries will cancel each other out, no further action is necessary. If they appear on different pages of the statement, you may need to use a correction journal in order to make each page balance. 2.3.3 Rent refund If ever you have a tenant that has paid beyond their vacating date, you will need to do a rent refund. These are the steps required to produce the correct result: Step 1 Step 2 Step 3 Calculate the amount of rent to be refunded. You will need to calculate this on a daily basis. Using the Creditor pull-down menu, process a Property disbursement for rent refund. (If necessary, first go into System Setup codes and create (insert) the Rent refund category.) Refund the owner the management fee on the extra rent using a negative owner charge. 2.4 DAILY BANKING All cheque and cash receipt details are automatically added to the Daily banking file. The contents of the file can be printed or viewed at any time to check on the funds that are available for banking. When the file is closed, an entry will be posted in the Bank reconciliation that must correspond to an entry on the statement. The funds can then be taken to the bank with the printed deposit slip. In the Trust account, there is a Trust account ledger (2) called Daily banking that is debited when all cash or cheque receipts are saved in the database. The balance of this account is equal to the current daily banking amount. When the banking is closed, a transaction is generated and the balance returns to zero. The form shows the total amount of cash and cheques that are currently in the Daily banking. Previous bankings may be viewed and printed by changing the banking number in the top right corner of the form. To close the banking, click the Close banking button. It is possible, if necessary, to make some changes to the banking regarding the form of a receipt. 2-11 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. The cheque column indicates which items are cheques. The receipt can be changed from cash to cheque and vice versa by clicking on this check-box. The drawer’s name, bank, and branch can also be amended. The amount of the receipt cannot be changed, so if there is an error in a receipt amount, the whole receipt must be reversed. For a copy of a previous banking, change the banking number in the top right corner and press Print banking. 2.4.1 Daily banking not balanced Problems can occur with a bank reconciliation where the amount shown for a Daily banking deposit differs from the amount shown in GeeDee. The main reason this occurs is that the Daily banking was closed despite the fact that it did not balance correctly with the cash/cheques actually held. The Daily banking deposit sheets should be printed off before the banking is closed. The cash and cheques should be checked to ensure that everything balances with the printout. Closing the banking if it does not balance will cause a bank reconciliation error that may be difficult to correct further down the track. If there is a problem balancing the banking it should be investigated and solved before proceeding. If necessary, make a manual deposit into the bank, but NEVER CLOSE THE BANKING IF IT DOESN’T ACTUALLY BALANCE with the funds that are held. If your bank requires you to allocate the DEFT numbers The numbers generated by the Tenant DEFT report have been changed recently to accommodate banks that require at least 6-digit numbers (including the check digit). Adding 10,000 to the GeeDee Tenant ID number and then adding the check digit at the end now generates the numbers. When you applied for your BPAY Biller Code, you probably had to state the number of digits (including the check digit) that would be used. Please ensure that your bank will also accept the new 6-digit number. The banks will only accept this instruction directly from you, their customers, and may take more than a month to implement it. If you tell them that it is only the acceptance of another length of number and not of the formula by which the check digit is calculated, the period may be reduced to 4 days in some cases. Even though the old numbers might still work for some time, you should advise your tenants of the new number as soon as you have ensured that your bank accepts it. 2.5 TENANT ACCOUNTS The GeeDee System has the facility for issuing, invoicing and receipting payment for various tenant accounts. Generally tenant accounts would be raised for items such as maintenance, cleaning costs, gardening, etc. Items such as water consumption and electricity consumption are handled and calculated by GeeDee in their own sections, however, the amount due is still posted to the outstanding Tenant accounts section of the program. The Tenant accounts facility is accessed from the Tenant pull-down menu. This form shows a list of tenant account items. Here new items can be added and outstanding items can be edited, or cancelled. There are no invoice or statement numbers in the system. Invoices can 2-12 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. be raised for individual accounts and a statement can be issued to show all outstanding items. The statement will always produce an up-to-date list of unpaid account items. The payment of tenant accounts is made through the Tenant receipt. Once paid, the details are retained, but they are no longer printed on the statement or outstanding accounts list. When entering Creditor, Tenant and Standing accounts the disbursement code name will be entered in the Comments field by default. The comments can then be amended as required. GST can only be included in Tenant and Standing accounts where the owner has an ABN entered and the related property has a GST on rent start date entered. All tenant invoices, including invoices for electricity and gas consumption will only show a GST amount where the owner has an ABN entered and the related property has a GST on rent from date entered. NOTE: A date in the GST on rent from field indicates that the owner is registered for GST. If the owner is registered for GST, and the property is not residential, then a date must be entered in the GST on rent from field on the Property screen. This should be the date when the tenant becomes liable for GST on rent. Water consumption, electricity and gas All of the above functions operate in a slightly different manner in the new version of the program. Details of the changes are noted below: Water The Post button will not be available until all fields have been completed. Please note that the Charge date must be greater than, or equal to the current date, and greater than, or equal to the To reading date. Electricity The grid and all the buttons along the bottom of the form will not be available until all items have been completed along the top of the form. 2-13 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Gas The grid will not appear on the screen until all items have been completed along the top of the form. The Invoice button will not be available until the Calculate function has been performed. 2.6 TENANT WATER CONSUMPTION The Water Corporation as a rule, charges water consumption to the owner of a property and not the tenant. Therefore, it is the responsibility of the owner to pay the account. Water consumption accounts for the owner should be entered into and paid using the Creditor system. The funds will then be debited from the owner’s account and appear on his statement. Depending on the lease agreement, an owner, via the real estate agent, can then recover funds from the tenant for water consumed. Unfortunately, due to the way in which the Water Corporation charges for water, the charge to a tenant who is paying for 100% of water consumption is not necessarily the same amount as on the bill. The GeeDee System’s water consumption calculator follows the method of calculation as set out by the Ministry of Fair Trading. This method allows for consumption to be charged to the tenant based on a usage by period basis. The Tenant water calculation facility can be accessed from the Tenant pull-down menu. It is the responsibility of the user to ensure that the current consumption rates are maintained in the GeeDee System. 2-14 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 2.7 TENANT STAMP DUTY The initial receipt of stamp duty is processed as a Tenant receipt item. The funds are received from the tenant and are credited to Trust account 9 (Stamp duty) where they are held until they are deposited with the Commissioner of State Revenue. To pay out stamp duty to the Commissioner of State Revenue, proceed as follows: • Select Stamp duty from the Tenant pull-down menu. • The grid shows the tenants you are currently holding stamp duty for. Click on the Select column to select which tenant’s stamp duty you wish to pay. • Click on the Cheque button to print the Stamp duty assessment form and cheque. This item can also be used to return stamp duty to a tenant that has decided not to go through with a lease. Use the same procedure as above, but change the name in the payment box to the tenant’s name. 2.8 BONDS The GeeDee System maintains a complete record of tenancy bonds from initial collection from the tenant to final disbursement upon vacating. There are two systems of retaining bonds. The licensee can elect to deposit it either in the Bond trust account or with the Bond Administrator. Bonds held under the old system of having separate accounts with the bank for each tenant are treated in the same manner as those with the Bond Administrator. The Tenant bond details page shows the location and amount of bond funds for the currently selected tenant. The amount held in the Trust account will appear when the bond is receipted through the Tenant receipt and indicates that the amount has not yet been transferred. 2-15 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 2.8.1 Bonds deposited in a Bond trust account Tenant receipt Bond to bond T/A Bond from bond T/A Bond refund cheque Distribute bonds Tenant bond statement The bond is initially receipted from the tenant. The receipt will go into the Daily banking and will be deposited into the main Trust account. The bond is transferred to the Bond trust account. A fax will be generated and sent to the bank requesting the funds be transferred. GeeDee will place a debit journal into the bank reconciliation, which will correspond with the transfer on your bank statement. When the tenant vacates, a fax will be generated requesting that the funds be transferred back to the main Trust account. GeeDee will place a credit journal in the bank reconciliation, which will correspond with the transfer on your bank statement. When the tenant vacates, use this function to draw a refund cheque for the tenant. This function can also be used to make out a cheque to a contractor for work carried out, however, it is preferable to use the Distribute bond function. This function is a variation of the normal Tenant receipt, with the receipt amount being drawn from the tenant’s bond funds. The receipt does not appear in the banking as GeeDee makes all the necessary journals. Use this function when rent is to be paid from the bond and to transfer funds for damages, carpet cleaning, etc. The accounts must then be paid out of the owner funds using the Creditor system or the Property disbursement item. This function prints a statement showing when and how funds were receipted, transferred, and disbursed and can be forwarded with the bond refund cheque. 2.8.2 Bonds deposited with the Bond Administrator or the old system Tenant receipt Bond to Administrator The tenant vacates Receipt the cheque The bond is initially receipted from the tenant. The receipt will go into the Daily banking and will be deposited into the main Trust account. A cheque is drawn for the amount, and sent to the Administrator, together with the necessary forms. It is no longer the liability of the Trust account. When the account or reference number is received, enter it into the Tenant bond page. Generally the Bond Administrator will provide two cheques, or will forward the refund cheque directly to the tenant. If there are any deductions the Bond Administrator will forward a second cheque for the owner’s portion. Forward the tenant’s cheque directly, together with all the documentation. Update the Tenant bond page with the bond return date and delete the amount shown as with Administrator. Receipt the cheque received as a Tenant receipt for bond and then proceed as above to distribute the bond and issue a bond statement. 2-16 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 2.9 BOND TRANSFERS - TO BOND T/A - RECEIVED ONLY BOX Normally, only new bonds that have been receipted, but not yet deposited, are displayed. To view any additional amounts and/or bonds that may have been received or returned to the Trust account, uncheck the Received only check-box in the lower left corner of the form. 2.9.1 Commercial bonds If you have a new Commercial tenant and they will be paying a bond, follow the steps below to ensure that it is set up correctly in GeeDee. • For each new commercial tenant that will be paying a bond, set up a new Credit type Trust account, e.g. ‘ABC Pty Ltd Bond’. • Receipt the bond as part of a Tenant receipt and allocate/direct it to the newly created Trust account. • Add a note to the Tenant file detailing the name of the Trust account. • Commercial bonds are not handled in the same way as residential bonds and are not to be sent to the Bond Administrator or lodged in the Bond trust account. • Please note that the details of commercial bonds will not appear on the Bond listing report or show on the Tenant bond details screen as these areas only apply to residential bonds. 2-17 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. SECTION 3 PROPERTY MANAGEMENT PART 2 SECTION OUTLINE In this section we will look at the following procedures and how they are carried out. • Individual owner payments • Owner statements • Rent arrears and other alerts • Letters • Notes, reminders and check-lists • Work orders and creditors • Owner charges • End of day procedure (Daily backup and restore) 3.1 INDIVIDUAL OWNER PAYMENTS Payments to owners are normally made at the end of the period using the Period end program. However, there may be an instance when an owner requires payment during the period. A payment can be made to an owner from any funds being held at any time during the period. It allows a cheque to be issued and printed or the funds paid by direct transfer. To draw off an individual owner payment proceed as follows: • • • • • From the Owner pull-down menu select Payment. Locate the owner using the Search button. The owner’s current balance and value of outstanding accounts are displayed. The accounts due amount includes creditors’ accounts due and not yet paid on the property, and any owner charges (inspections, etc.) which have been entered in the current period. Enter the amount of the payment. By default, this will appear as the account balance less outstanding accounts. The operator may change this amount, but it may never be greater than the owner’s balance. Owner balances must never fall into debit. Enter any details of the payment. This text will appear on the Owner statement. Select the method of payment and enter the payee’s name for the cheque. Enter the remittance details. These will be printed on the remittance section of the cheque. Click on the OK button or press the Enter key to process the cheque. If you choose the option to make payment by direct credit then an item will be placed in the Direct payment file. 3-1 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 3.2 OWNER STATEMENTS An Owner statement can be printed or viewed at any time. Three types of Owner statements can be produced: Current, History and Summary statements. 3.2.1 Current statement Accessed via the Owner pull-down menu, the owner’s Current statement can be printed or viewed at any time. It will contain data and transactions for the current period of processing. This statement should be printed and forwarded if an owner requests an individual one-off payment. 3.2.2 History statement The main purpose of this item is to be able to reproduce a copy of a previous statement of the owner. For this purpose, the start and end periods will be the same period, and a copy of the required period’s statement will be printed. As the date range can include as many processing periods as required, it may also be used to produce a detailed Summary statement, e.g. financial year. 3.2.3 Summary statement The most frequent use of a Summary statement is as an End of financial year statement for residential properties, as it does not contains details of individual transactions, but summarises them for accounting purposes. 3.3 RENT ARREARS AND OTHER ALERTS The Alerts function is accessed from the File pull-down menu. This section of the program is used to assist the user in controlling rent arrears and for producing letters and reports in relation to other important date dependent events. The tabbed sections of the Alerts menu are: • Overdue rents. • Leases due to expire. • Routine inspections due within a period. • Management authorities due to expire. • Rent Reviews due within a period. • Mail-merge letters and mailing labels to owners and tenants. Let’s take a brief look at the various tasks that can be performed within the Alerts section. 3-2 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 3.3.1 Rent arrears control From within Alerts, click on the Overdue rent tab; then click on Select area. Enter the number of days overdue and click on the Tenant type you wish to produce the report for. The grid within the notebook will then display the records that fall within your selection. Select the tenant(s) that you wish to send letters, breaches or terminations to by clicking in the checkbox. You may then choose the option to suit the action you wish to perform. The options available allow you to produce the following: Report Print letter Breach Terminate Print/preview a Rent arrears report tailored to your specifications. Print a standard Overdue warning letter. Print a standard Form 21 Breach notice. Print a standard Form 1A or 1B Termination notice. GeeDee will automatically attach Notes and Reminders to each tenant you have selected so that you have a record of when the letters were sent and when the Breach or Termination notice is due to expire. 3.3.2 Leases expiring, Inspections due, Authorities expiring and Rent reviews due Each of these options is available to you in the Alerts system and each task is essentially performed in the same manner. From within Alerts select the function you wish to perform by clicking on the appropriate tab. Select the area, the number of days ahead you wish to cover and the type of tenant/owner you wish to produce the report for. The grid within the notebook will then display the records that fall within your selection. Select the tenants/owners that you wish to send letters to by clicking in the check-box. You may then print/preview the chosen report and send letters to the tenants/owners selected. GeeDee will automatically attach Notes to each tenant/owner you have selected so that you have a record of when the letters were sent. Letters sent can be reprinted and previewed at any time from the main Notebook tabs under Owners, Properties and Tenants. The Inspections due report includes a field for a vacating date (where one has been entered onto the system), which gives the operator the choice whether to carry out the inspection or not. NOTE: All tenants who have a vacate date will appear on the Inspections due report until such time as they are made inactive or they are archived. Once a tenant vacates they should be made inactive, and then once the bond and all other transactions are finalized, they should be archived. 3.3.3 Mail-merge and mailing labels Merged letters are letters where parts of the text of the letter are retrieved from various fields within the database, e.g. the name and address of a tenant. It is a very efficient method of sending letters. There are almost 100 standard letters that are provided in the GeeDee 3-3 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. System that can be mail-merged to owners and tenants that have been selected in the Alerts system. Select the owners/tenants you wish to send a merged letter to by clicking the check-box. Next click Print letter. This will open up a Search box so that you can select the letter you wish to send from the list of standard letters. Finally, choose Print/Preview to produce your letters. GeeDee will automatically attach Notes to each tenant/owner you have selected so that you have a record of when the letters were sent. Letters sent can be reprinted and previewed at any time from the main Notebook tabs under Owners, Properties and Tenants. Mailing labels are generated in the same manner. Simply select the owners/tenants you wish to print labels for by clicking the check-box and then click Labels. 3.4 LETTERS As well as the many standard letters that come with the GeeDee System, the program also features an integrated word processor. This feature is accessed from the File pull-down menu and allows the user to edit the standard system letters or create his own. The Edit letters form contains the following functions: Search Type Name/Description Editing box New Delete Preview Merge fields Formatting Used to locate existing letters in the database. Select the radio button for the type of letter. Each letter must have a unique name and a description. Allows the user to create a letter of any length. Allows the user to create a new letter. The operator must fill in the name, description and the type of letter. Deletes the current record containing the text of a letter. Shows a preview of the letter as it will be printed on an A4 page. Double-click the left mouse button at the location in the text where you require one (or more) data merge fields, and a scrolling list of all the available merge fields will appear. Click on the required field and it will automatically be added. Right-click and a box for formatting the text appears, e.g. cut, bold, font. Each letter has a Type, which determines the name and address that is printed on the top of the page. These types are: Owner Tenant Vendor Purchaser Vendor settlement agent Purchaser settlement agent Conjunctional agent Document The owner’s name and address (Property management). The tenant’s name and address (Property management). The vendor’s name and address (Sales). The purchaser’s name and address (Sales). The name and address of the vendor’s agent (Sales). The name and address of the purchaser’s agent (Sales). The name and address of the conjunctional agent (Sales). These are printed on plain paper with no letterhead. 3-4 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 3.4.1 Editing letters in GeeDee for Windows When editing/creating a new letter in GeeDee it is important to check that you have given the letter a Name and a Description. Furthermore, be sure that the name you choose is unique and not already in use for an existing letter. Failing to give letters a unique name and a description may generate a Key violation and/or an Access violation and could result in your system locking up. 3.5 NOTES, REMINDERS AND CHECK-LISTS 3.5.1 Notes Notes can be attached to any Owner, Property, Tenant or Trust account. The Notes pages are located on the lower tabs of the main screen. There are three types of information that can be stored on these pages: • Additional details, such as owner information that cannot be stored anywhere else. • Date-stamped notes. • Automatically generated notes which are added whenever a letter or document is generated. 3.5.2 Reminders/Diary system On the desktop, there are Reminder tags connected to the Owner, Property, Tenant and Trust account pages. The page contains a grid showing all the reminders that are attached to the particular record (Owner, Property, Tenant or Trust account ledger). New reminders may be added and the data in the grid may be edited and changed. To review and manage reminders, use the Reminder item accessed from the File pull-down menu. The grid shows the reminders that fall within the date shown on the calendar and the number of days indicated. Clicking the mouse on the appropriate position on the calendar will change the calendar date. Click on any date in the month, or use the large up and down arrows to change the month. The up and down arrows on the keyboard can also be used. For a hard copy of the reminders that occur during the period, click on the Report button. 3.5.3 Check-lists This feature is used to assist property managers by producing lists of items to be checked and completed, without having to resort to many sheets of paper. The Check-lists are different to the Reminder system in that they provide a standard list of tasks that need to be done when certain events occur. For example, when a tenant vacates a property the Check-list provides a list of tasks to be done. These items are different to Reminders, in that they may not have a particular date by which they are due, but they must be completed nevertheless. Check-lists may be attached to any of the following database records: • Owners 3-5 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • • Tenants Sales of properties • Vendor advertising accounts 3.6 WORK ORDERS AND CREDITORS 3.6.1 Work orders Work orders are documents that authorise and document the work to be done on a property. The Work order system can be accessed from the Creditor pulldown menu. Here you can enter the details of work to be carried out on a property. A document may then be printed out and sent to the contractor. A history of orders for a property can be previewed from the Work order tab under each property record. Note: The contractor must exist as a creditor in the system. 3.6.1.1 To enter a new work order • • • • • • Click on the New order button and select the appropriate property and creditor. Enter the price in the Price field. Select Estimated, Quoted, or Maximum as the Price type. Normally the Status of the order will start of as Entered. Once printed, it will be changed automatically to Ordered. You may change the status of the order if required. In the Work details field you can enter a description of the work to be carried out. Click on the Post button. 3.6.1.2 To modify an existing order • • Locate the order using the Search button. Change the details in the required field. The creditor or property may not be changed. 3.6.1.3 To print an order • • • If necessary, locate the order using the Search button. Click the Print order button. Confirm that the order has printed and the status will be changed from Entered to Ordered. 3-6 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 3.6.1.4 To cancel an order • • • Locate the order using the Search button. Click on the Cancelled radio button. Once a work order has been paid, using the Creditors system, the status of the order will automatically be changed to Paid. 3.6.2 Creditors Creditors are parties to whom payment is made for services rendered, e.g. plumbers, electricians and maintenance contractors. They can also be service providers such as shires, councils, water authorities and insurance companies. 3.6.2.1 Adding new creditors To add a new creditor to the system, select Maintain from the Creditor pull-down menu. Here you can add, delete and edit Creditor details. A history of transactions for individual creditors can also be printed. The screen on the right lists the creditor details that can be stored. For the Pay by transfer facility to work, it is necessary that the correct BSB and account numbers for the creditor are entered and also that the main program is set up to allow for electronic payments. 3.6.2.2 Adding Creditor accounts This section allows the user to enter and store details of Creditor accounts even if there are insufficient funds in the owner’s account. The amounts are not immediately withdrawn from the owner’s account. The Creditor payment program can be run periodically and will make payments whenever sufficient funds are available. 3-7 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. The system allows for payments to be made by cheque or electronic transfer. Refunds (Credit notes) are entered as negative account amounts. Refunds can only be processed against positive accounts from the same creditor. These refunds can only be processed via the Creditor accounts from owner funds screen. To add, delete, or amend accounts in the system, select Accounts from owner funds from the Creditor pull-down menu. Locate the creditor using the Search button. The Append button adds a new account record to the creditor’s accounts. Complete the details: • The invoice or reference number and the date of the invoice. • Locate the property. • Locate the disbursement code. • Enter any additional details, which will be printed on the Owner statement. • If there are any unpaid Work orders for the selected property, for this creditor, they will appear in the pull-down list. • Enter the amount inclusive of GST. If a work order has been selected, the estimated price will appear by default. If this invoice amount differs significantly, then it may be necessary to query the difference. • Enter the GST amount. • Priority is set to 5 by default. If there are no funds, the account will be held for payment. If it is required that an invoice has priority for payment over other owner accounts, then set it at a lower number. You may also choose to hold payment of the account until a specific date. The Delete button will delete the currently indicated account item. The Pay button will pay the current creditor for items where there are sufficient owner funds. Normally payments are made in a batch using the Pay creditors item, but this can be useful when a single creditor needs to be paid. 3-8 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Pay Creditor accounts • • • • The Creditors accounts outstanding report gives the user the option of printing the report in two ways. The first lists accounts that can be/will be paid first (in creditor order), followed by a listing of those that cannot be/will not be paid (also in creditor order). The second option displays accounts in creditor order and shows all accounts paid/held/not paid interspersed. A check-box gives the option of automatically printing remittance advices. Creditors cannot be deleted once there has been an account entered for them. A progress bar shows the status of the printing/payment process. Remittance advice for Creditors The Direct banking screen gives you the option to select the number of days since the transaction was processed in order to print the remittance slip. Where you make and send your electronic payment files on the same day, this function will not apply. However, small offices that allow payments to accumulate during the month before making the file, may need to increase the number of days to above ten. Creditor payment details When Creditor accounts are processed, details of the transaction are prefixed with an asterisk *. This notation is an indicator that a remittance advice slip can be printed for this payment. 3.7 OWNER CHARGES Owner charges are a way of debiting the owner’s account for irregular expenses and charges. Regular expenses such as management fees, sundries, cheque charges and GST are automatically charged. Charges can also be refunded to an owner by entering negative amounts. This may be necessary if an owner has been incorrectly charged for a lease fee that should have been charged to another owner. Refunds are processed individually from the Owner charges screen. Charges such as leasing fees, annual statement fees, fax expenses, etc., are debited from the owner’s account and credited to a nominated Fees type Trust ledger. During Period end processing these funds will automatically be included in the payment to the business. 3-9 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Advertising expenses should be charged to the owner as an account with your agency entered as a creditor. This is especially so if the owner’s record has the Add GST box ticked. As with the Creditors system, these charges can be entered, even though the owner may not have sufficient funds to cover them at the time. When the charges are processed the program will journal all charges where there are sufficient funds in the owner’s account. Where there are insufficient funds, the charges will be held on file until funds are available. Owner charges may be either inclusive or exclusive of GST. If the Add GST check-box on the Owner page has been checked, 10% GST will automatically be added. 3.8 END OF DAY PROCEDURE 3.8.1 Daily backup The importance of carrying out a daily backup cannot be stressed enough. Suppose your office was unfortunate to suffer a fire, or a burglary and the daily backup had not been made. Without a backup copy of your data the consequences could be catastrophic for the business. GeeDee for Windows provides a fast and efficient way to ensure that you always have a copy of your current data in the form of the daily backup. Your set of backup disks should include separate disks for every trading day, i.e. Monday–Saturday, as well as a disk for each month January–December. Furthermore, each disk should be reformatted regularly to ensure that it is not corrupted and is in good working order. Backups must be carried out at the end of every day. Most systems will not take more than one diskette, and the entire process will take less than two minutes. 3-10 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. The End of day procedure is accessed from the File pull-down menu. By selecting End of day, the program will first produce a report of the day’s transactions and then display the Backup and restore screen. The screen will indicate if there are any other users logged onto the system and will not allow you to proceed if this is the case. A backup can only be made once all other users are logged out of GeeDee. Insert a diskette into your floppy drive and click the Backup button. GeeDee will then proceed to backup a copy of all your data files onto your disk. A second ‘insurance’ copy will then be written to the hard drive of your computer. Finally, the system will carry out a re-indexing of all data files and then confirm that the backup has been successful. 3.8.2 Restore You will rarely be required to carry out a Restore procedure, as this should not be done without a valid reason. A data restore should only be necessary in the case of severe corruption of your data or if your backup disk was faulty or corrupt. From the File pull-down menu select the Restore from backup, etc. item. A screen similar to that of the End of day backup will be shown. With your backup disk in the drive, press the Restore button. The date and time of the backup will appear on the screen, you will prompted to confirm that you really wish to restore and will be asked to confirm your request. Once the data has been restored successfully, the system will automatically re-index and you may then proceed. 3-11 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 3-12 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 3-13 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. SECTION 4 TRUST ACCOUNTING AND SALES SECTION OUTLINE In this section we will look at procedures that may not necessarily be the task of the property manager. It is nevertheless important that all operators have at least a basic understanding of these procedures. • Reversing and reissuing cheques • Bank statement reconciliation • The Trust account system and Trust account ledgers • Sales trust accounting • Sale details • Vendor paid expenses • Interest bearing deposits • Trust account reports • Period end processing 4.1 REVERSING AND REISSUING CHEQUES Both facilities can be found in the Cheque toolbox, which is accessed from the Banking pulldown menu. The Cheque toolbox lists all cheques that are currently unpresented. DO NOT REVERSE A CHEQUE JUST BECAUSE IT DID NOT PRINT. The Reverse button reverses the currently selected cheque. Only cheques issued in the current period can be reversed, and any cheque, which has already been reconciled, cannot be reversed. After the reversal, a reverse transaction will appear together with the original cheque transaction. The transactions will not appear on Owner statements. 4-1 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. DO NOT REISSUE A CHEQUE JUST BECAUSE IT DID NOT PRINT. The Reissue button cancels the original cheque in the system, replaces it, and prints another with a new cheque number. This can be useful for cheques that have been lost. The original cheque is cancelled in the Bank reconciliation and the operator must place a stop payment on it at the bank. Cheques that have been reconciled cannot be reissued. SYSTEM PRINTS ON WRONG CHEQUE. If the cheque printer has the wrong cheque loaded and as a result the cheque number in GeeDee is different to the printed cheque then the cheque number can be incremented or decremented by using the buttons at the bottom of the Cheque toolbox screen. 4.2 BANK STATEMENT RECONCILIATION Each time a cheque, deposit, or journal is made in the system that affects the bank account, a record is placed in the Bank reconciliation system. This program allows the operator to check off the items appearing on the bank statements as they are received from the bank. For a statement balance to close, the opening balance plus all the credits less all the debits must equal the closing balance. It is not possible to start the reconciliation of the next page until the current page has been reconciled. The Bank statement reconciliation program is accessed from the Banking pull-down menu. The amount and the date of the opening balance of the statement will be on the top of the screen. These are the closing values that were previous reconciled. Once a statement is balanced, the closing balance becomes the opening balance for the next statement. To reconcile a statement balance, use one page at a time and then: • Enter the date of the closing balance. • Enter the amount of the closing balance. • For each debit that appears on the statement, click on the check-box in the grid. Once all the debits on the statement have been flagged, then the total of the debits displayed at the bottom of the form must equal the total of the debits on the statement. • Click on the Credits radio button and the grid will show all the outstanding credits. 4-2 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • • • • For each credit that appears on the statement, click on the check-box in the grid. Once all the credits on the statement have been flagged, then the total of the credits displayed at the bottom of the form must equal the total of the credits on the statement. Once the total credits and debits equal those on the statement, the To reconcile field will be zero, and a message will appear on the screen advising that the page balances. Press the print button for a reconciliation report and all the items that have been flagged will then be retired, and will not appear in the grid again. The closing date, balance and any flagged transactions remain stored in the reconciliation even if it is exited prior to being rolled over. If an item is dated after the closing statement date is flagged, a warning will be given and the operator will be given the option of whether or not to flag the item. 4.2.1 Correction journals It can happen that there are items on the Bank statement, which do not appear in the reconciliation grid. These can be items such as bank fees incorrectly charged to the Trust account and dishonoured cheques. A Correction journal can temporarily overcome the problem of a statement that will not balance because there is an item on the statement that does not match the reconciliation. Note that the Correction button is located at the bottom of the Bank statement reconciliation screen as displayed above. A Correction journal will create both a debit and a credit. Do not use this just to make the statement balance. There must be a valid reason. • From the Statement reconciliation form, click the Correction button. • Enter the amount and the reason for the journal. • Enter the password and press the OK button. After this has been completed, either a credit or a debit item will be outstanding on the reconciliation. This is the other half of the correction journal that has been created. On a future statement, an entry must appear which can be reconciled against the outstanding item. 4.3 THE TRUST ACCOUNT SYSTEM AND TRUST ACCOUNT LEDGERS When the main Trust account button is selected the screen displays all the Trust account ledgers. The ledgers work on the principle of a double entry accounting system. Every transaction in the system involves a credit and a debit account. When any transaction is processed, one account is credited with the value of the transaction and the other is debited. Certain account numbers are reserved by the system for the internal processing. For most receipts, payments, etc. the Trust account ledger system works behind the scenes, automatically updating its ledgers. For example, a Tenant receipt for rent and bond will generate two receipt transactions, one for the rent and the other for the bond. There are seven types of accounts in the system. System These accounts are required for transaction processing within the property management system. System accounts cannot be edited or changed by operators. These accounts are designated for the accumulation of various property Fees management fees. During the Period end processing, any funds in these accounts are paid to the business account, and the balance returns to zero. These accounts are for funds that are held externally for various purposes. The Debit 4-3 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Credit Sales Vendor VO balance can never be in credit. These accounts are used to hold funds for various purposes. never be in debit. These accounts are specialised Credit accounts that are used sales deposits. These accounts are specialised Credit accounts that are used Vendor paid advertising. These accounts are specialised Credit accounts that are used variable outgoings if the Commercial system is used. Searching for a Trust account Trust account ledgers can be searched for by either their name or ID number. 4-4 The balance can to hold funds for to hold funds for to hold funds for © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 4.4 SALES TRUST ACCOUNTING The Trust account system that is used for property management, also handles all aspects of Sales trust accounting. Using this system, all trust accounting is carried out under the umbrella of one set of accounts. The combining of the two accounts reduces the workload and confusion associated with receipting, banking, bank reconciliations and auditing requirements. Accounting for sales in the GeeDee System is carried out through the Trust account button and the Trust account pull-down menu. Sales ledgers are automatically allocated an account/ledger number in the 10,000 range to separate them from non-sale type accounts. 4.4.1 New Sales trust ledgers There are two ways to create a new Sales trust ledger. To set up the ledger prior to receiving a deposit (file/documents only) • From the Trust account pull-down menu select New. • From the drop-down list select the type as Sale. 4-5 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • • • • • GeeDee will allocate the next available account ID number (10000 and upwards). Enter the property address and the name of the vendor. Enter the name of the purchaser, if known. Click on the Post button and the new Sales trust ledger will be created. Enter all relevant information into the Sale details page. To set up the ledger when a deposit has been received (with the file/document) • From the Trust account pull-down menu select Property sale deposit. • Enter the property address and the name of the vendor. • Enter the name and address of the purchaser. • Enter the amount of the deposit and then payment details. • Click on the Post button and the new Sales trust ledger will be created. • Click on the Yes button when the system offers to process the receipt. • Enter all relevant information into the Sale details page. Once you have created the account/ledger for a property sale, you may process receipts and payments for the sale. 4.5 SALE DETAILS Select the relevant Trust account ledger and click on the Sale details tab. Input all the relevant details and then generate letters to the parties concerned. These will be recorded on the ledger for that sale. The due dates for deposit, finance and settlement will also be recorded in the Reminders file. 4-6 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. These details also form part of the reports that can be generated for Property sales. Select the Trust account button. All trust accounts can be viewed. The ID number for Sales trust ledgers will be 10,000 and higher. You can use the scroll bar to the right of the desktop to locate a file, or alternatively use the Search T/A button on the navigator bar where you can search for a ledger by their name or ID number. Note that A/C 1 (the Trust bank account) has a positive balance (debit balance). The credit balances (negatives) are the amounts you are holding in trust and for which you are responsible. The debit balances show where those amounts are held. 4-7 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 4.5.1 Dishonoured cheques (Sales deposits) If a sales deposit cheque deposited in the Trust account is dishonoured, follow the receipt reversal procedure. Refer to the Banking drop-down menu. A Bank reconciliation journal will be posted and balanced with the dishonoured entry that will appear on the bank statement. 4-8 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Click on the lower tab named Transactions. Current and History transactions are displayed for the selected trust ledger. Note: The opening balance plus the sum of all the month’s transactions equals the current balance. 4.6 VENDOR PAID EXPENSES As an agent, you may be required to hold funds in your trust account for vendors who wish to pre-pay selling expenses on a property. The system allows you to set up accounts for these funds, administer them, and give the vendor a statement of account. Expenses may be paid from your business account and then reimbursed by using the facilities in the Vendor paid expenses menu. It is essential to be able to enter the initial estimates of expenses before receiving the final accounts. In this way, it is possible to keep track of the balance of an account, so that the limit available is not exceeded. There are a number of programs associated with this function available from the Trust account drop-down menu. 4.6.1 Vendor advertising receipts Use this function to receipt funds from a vendor and create a separate Trust account ledger for the funds. The ledger will be automatically numbered by the system, starting at 50000. The account type created is Vendor. • • • Enter the details in the fields as indicated. Press the Post button. Depending on the method of payment, the funds may appear in the Daily banking, or as a credit journal in the Bank reconciliation if they have been receipted directly into the trust bank account. After the initial deposit, use the Trust account receipt to deposit additional funds into a Vendor account. Entering expenses Expenses are entered into this section in two stages. • When the expense is created. • When the Creditors invoice or statement is received. 4-9 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. In this system, expenses are not paid directly to the creditor. It is assumed that they are initially paid out of the business account, and then funds are transferred back to the business account in batches. Expenses are entered against creditors, so there is a small database of creditors used for Vendor expenses. This is independent of that used for the Property management system. To add or modify creditor details, press the Add or modify Creditor details button on the Vendor accounts screen and a small dialog box will appear which will enable you to modify or add Creditor details. • Identify the creditor for the expense from the top scroll list. If the creditor does not exist, use the Add or modify Creditor details button to create one. • When the expense is made, enter it into the system using the Add button. Enter the amount of the expense as Estimated at this stage. • When the invoice is received, identify the item that has been entered as an estimate, and enter its Actual expense. Note: The system will not make payment against an estimated amount. It holds payment until the actual amount is entered from the invoice. The Report item will print out a report of all unpaid invoices in the system. The Delete button will delete the current expense line in the grid. After an expense item has been paid the line will disappear from the grid. To directly pay funds out of a Vendor account to the business (your general account) use the Trust account payment item from the Trust account drop-down menu. 4.6.2 Vendor expense reports These reports are for use by the sales staff so that they have an accurate assessment of the funds that have been spent and are available for Vendor paid accounts. If this report is printed regularly, they will know exactly how much has been spent, and how much remains on these accounts. The report can be in either detailed or outline format. The Detailed report lists all the creditor transactions on the account and the Outline report only shows the balance of each account. 4-10 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 4.7 INTEREST BEARING DEPOSITS For large deposits that are to be held for some time, a purchaser may request that the funds be placed in an Interest bearing account. The GeeDee System has the facility to handle and account for such a situation. The example below illustrates the procedure to follow when the deposit is received. • • • • • • • • • • Assume that a deposit of $30,000 is received. Open a Sales ledger as usual, e.g. Trust account ledger 10046. From the Trust account pull-down menu select Trust account receipt. Select the type as IBA deposit and receipt the deposit. From the Trust account pull-down menu select Trust account payment. Issue a Trust account payment from Trust account ledger 15. Make the cheque payable to the bank. Trust account 10046 will still show a credit of $30,000. Trust account 15 will show $30,000 as a Debit account. The bank balance (Trust account 1) will be reduced by $30,000. When the deposit plus interest earned is returned from the bank. • • • • • From the Trust account pull-down menu select Trust account receipt. Receipt $30,000, being the principal amount to T/A 15. And for example $150.00 interest to the relevant Sales ledger (10046). Disburse the $30,000 as required (deposit less commission, etc.). Draw a cheque for the interest to the purchaser. 4.8 TRUST ACCOUNT REPORTS The GeeDee System is able to produce many useful reports. It is suggested that all operators make themselves familiar with these reports by either printing or at least 4-11 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. previewing them. The transaction reports listed below are among the most important as they are required for audit purposes. • Trust account ledgers report • Cash book journal (Bank trust account) • Trust account trial balance • Owner trial balance • Bonds held report • Bank reconciliation report 4.9 PERIOD END PROCESSING This is the once a month procedure when all accounts are processed, fees are deducted, owners are paid their amounts due and the system is rolled over ready for a new month of transactions. This process is usually carried out at the end of a month, although this is not a requirement as it is possible to carry out this process on any day of the month that suits your requirements. DO NOT CONFUSE PERIOD END PROCESSING WITH END OF MONTH AUDIT REPORTING REQUIREMENTS. Month-end or Period end processing is not accessed from the main GeeDee Desktop. It has a separate program icon that appears as a pile of gold coins. Before commencing this procedure, it is necessary to complete certain functions in the main GeeDee System. These functions are detailed below: • • • • • 4-12 Complete a balanced Bank reconciliation report. Process all Owner charges. Process all Creditor accounts. Close the Daily banking. Print Owner tax invoices. © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Once these steps have been completed, close the GeeDee System and enter the Period end processing program, confirm that the items have been completed and then print the EOP preview report. Completing this procedure is a simple process carried out by a number of steps that are automatically performed one at a time by clicking the sequenced buttons. The program screen is set out with three groups of buttons. Each button in each group accesses a separate program item which must be carried out in the order on the screen. 4.9.1 Owner processing Before commencing, all other users must exit the GeeDee System. No further processing can be carried out until the period-end process is complete. • Backup data to disk Backs up the data to diskette. • Owner trial balance Prints a list of owner balances and fees, etc. • Print final statements Prints a final copy of the Owner statements. • Print owner cheques Prints all owners’ cheques. 4.9.2 Fees and electronic payments This group processes all the management fees, etc, and makes a final payment to the business account for all outstanding fees for the period. • Process management fees Calculates fees and produces a summary report. • Payment to business Produces a cheque for all fees, etc. collected. • Direct payments file If using electronic payments, this will make the file. • Audit reports Prints all reports as required for audit purposes. • Roll-over Sets up the system to be ready for the next period. 4-13 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 4.9.3 End of month audit reporting requirements It is a requirement under the Real Estate and Business Agents Act to close and balance the accounts of all your Trust accounts as at the end of each month. The definition of the ‘end of each month’ is literally midnight on the last day of each month. The GeeDee System recognises when it has been opened in a new month for the first time and will prompt the operator to print a list of all the required reports. Additionally, it will prompt the operator to make a separate backup of the data at that point in time. The backup disk(s) should be filed with the printed reports, separate from the Period end processing reports. The following end of month Audit reports printing screen will be displayed: The following is the automatic Backup screen prompt: 4-14 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. SECTION 5 TRUST ACCOUNT AUDITS 5.1.1 Annual duties of an agent regarding trust account audits Agents who hold a current triennial certificate must cause the trust accounts to be audited by the approved auditor and the audit report lodged with REBA (section 70(1)). If the agent has not held any trust funds during the year, then the agent is not required to have an audit and must instead lodge a statutory declaration to this effect (section 86). All audit reports or statutory declarations (as appropriate) are required to be lodged within 3 months of the end of each calendar year. It is the auditor’s responsibility to deliver the audit report to REBA. Refer: Real Estate and Business Agents Act 1978 section 70(3) 5.1.2 Appointing an auditor Before an agent can receive or hold any trust money the agent must appoint an auditor. To comply with section 72(3) of the Act, an agent must disclose to REBA any relationship by blood or marriage, or any business dealing, with their nominated auditor. REBA will consider each instance of disclosure on a case-by-case basis. Where an auditor has a relationship to an agent by blood or marriage there is a clear conflict of interest that could endanger the auditor’s independence. Where an auditor has business dealings with an agent, REBA will consider the facts in each case, however, generally REBA will disqualify an auditor where that auditor also acts as the agent’s general accountant. In certain circumstances, for example in rural areas, a suitably qualified auditor may not be available. In such cases REBA may notify the agent of its intention to disqualify the auditor and the agent is then given the opportunity to outline the reasons why the auditor should be retained. To audit an agent’s trust account, a person must be a registered company auditor, under Part 9.2 of Corporations Law. In regional areas where no qualified company auditors are available, REBA may approve another person with appropriate qualifications as an auditor. Refer: Real Estate and Business Agents Act 1978 section 72(2) 5.1.3 Responsibilities to the auditor As part of the audit process, the agent is required to prepare a statement for the auditor. This statement should show details of all money held, as well as deposit receipts and negotiable or bearer securities that are held in the name of the agent and represent monies in the 5-1 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. agent’s trust account. The statement made by the agent must be verified by statutory declaration. In the statement to the auditor, the agent is required to provide full details of the trust accounts held, including: • details of the name/s, account number/s and financial institution name and branch name where the trust account/s are maintained (this reporting requirement also applies to clients’ separate interest bearing trust accounts and tenancy bond trust accounts); and • the balance held in each trust account as at the audit date. After examining this statement, the auditor will return the statement to the agent together with the audit report. A copy of the agent’s declaration and statement of balance for each trust account is required to be attached to the audit report and submitted to REBA. All trust account records must be made available to the auditor at every audit or when the auditor reasonably requests. The agent is required to provide to the auditor an annual statement and the previous year’s statement, verified by statutory declaration. Refer: Real Estate and Business Agents Act 1978 section 80, section 81 5.1.4 Duties of an auditor An auditor must audit trust accounts in accordance with accepted auditing practice, including selective testing when the auditor considers it appropriate. The auditor must also be satisfied that the trust records are kept in accordance with the requirements of the Act and the Regulations. The audit of an agent’s trust account/s is a compliance audit and materiality does not apply. On completion of an audit the auditor is required to deliver the original audit report to REBA. Generally, the audit report must be delivered to REBA by 31 March each year. That is, within 3 months of the end of the audit period, which is from 1 January to 31 December. If the auditor identifies any relevant issues, it is their duty to report them to REBA. The auditor is also required to provide copies of any management letters issued to the agent and attach these to the audit report. The REBA publication “Guidelines for Auditors” can assist auditors and agents in understanding the requirements for an audit of an agent’s trust account. Refer: Real Estate and Business Agents Act 1978 section 70(2) 5-2 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 5.1.5 How to respond to an auditor’s recommendations An agent must promptly implement any recommendations made by the auditor where the recommendations arise from a breach of the Act or the Regulations. REBA looks upon any breaches of the trust account provisions very seriously. If an agent considers the recommendations to be unfair or unreasonable, the agent may write to REBA stating the objections and requesting REBA’s consideration. 5.1.6 Changing an auditor An agent must continue to employ the statutory appointed auditor unless REBA approves a change in the appointment. Agents seeking to change their statutory appointed auditor must lodge an application with REBA not later than 1 month after the end of the year to be audited. For example, where the audit period expires on 31 December 2003, an application must be received by REBA by 31 January 2004. Applications for a change of auditor will not be accepted after this time due to the proximity with the due date for provision of the annual audit. All agents seeking to change their statutory appointed auditor must provide to REBA: 1. A written request from the agent requesting the change of the appointed auditor, together with reasons for the change. 2. A letter from the current auditor relinquishing statutory responsibility and either including a statement to the effect that “there is nothing that they are aware of that should be brought to REBA’s attention,” or describing any impediments placed upon the conduct or scope of the audit. 3. A letter of acceptance of appointment from the proposed replacement auditor. REBA does not consider that delays caused by a change in the appointment of auditors is an acceptable reason for granting an extension in time for the submission of the audit report. Refer: Real Estate and Business Agents Act 1978 section 73(3) 5.2 CLOSING A REAL ESTATE AGENCY The closing of a real estate agency can be a complex matter. Some guidelines are provided below but it is recommended that you seek legal and accounting advice to address all of the issues involved. If the business is licensed as a partnership or body corporate, written notification must be given to REBA of the date of closure and surrender of the licence and triennial certificate of the business. If the business is being conducted by a sole trader, written notification must be given to REBA of the cessation of use of the business name. The agent’s triennial certificate should also be returned to REBA for endorsement. 5-3 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. As well as advising REBA, the nominated auditor of the business must also be advised of the closure of the business and all clients of the business should be notified. In addition: • where the property management portfolio of the agency is being transferred or purchased by another agency/entity, the incoming agency must obtain a new written authority from the registered proprietor or authorised person of each property under management before any monies can be transferred to the new agent’s trust account; • where there is a change to the entity which owns the business, and/or transfer or closure of a business, a termination audit of the agency which is ceasing to carry on business must be carried out within 3 months of the change occurring (the auditor must deliver a termination audit report to REBA within 2 months after the end of the 3 month period); • if funds held in the trust account cannot be disbursed within 3 months following the closure of the agency, they may be disbursed to another agent or solicitor’s trust account upon written agreement by the parties who own the funds; • if unclaimed monies remain in the trust account they may be disbursed in accordance with the provisions of the Unclaimed Monies Act 1990 (see below); and • all accounting records must be kept for not less than 6 years from the date on which the money was received. Refer: Real Estate and Business Agents Act 1978 section 70(8) 5.3 UNCLAIMED TRUST MONIES Unclaimed monies that are held in any one account for a period of not less than 6 years as at 31 December must be notified to the Western Australian State Treasurer (the Treasurer). Under the provisions of section 8 of the Unclaimed Monies Act 1990, these monies are to be notified to the Treasurer not later than 31 January in the succeeding year. Agents should contact the Treasurer if they wish to transfer funds under the Unclaimed Monies Act 1990 before the 6 year time period. There are separate provisions under the Residential Tenancies Regulations 1989 for the disposal of unclaimed security bonds (regulation 15). If 6 months has elapsed since the termination of a residential tenancy agreement and the bond has not been disposed of in accordance with schedule 1 of the Residential Tenancies Act 1989, then the bond holder must give notice in writing to the owner and the tenant in whose names the security bond is held. If after 60 days from the date of the notice the security bond is still in the hands of the bond holder then the bond holder should pay the amount to the Unclaimed Security Bond Account. This is an account in the Rental Accommodation Fund. Agents who require further information on this should contact the Bond Administrator at the Department of Consumer and Employment Protection. 5-4 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 5-5 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 5-6 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. SECTION 6 PREVENTING THEFT AND FRAUD 6.1 INDICATORS OF THEFT AND FRAUD Unfortunately, as in any other business, thefts and fraud can occur from within a real estate agency. In the majority of cases these acts are committed by an employee of an agency and often the person in charge of the agency is not aware of the activities of that person. Commercial criminals are likely to identify and target organisations perceived as being “soft” targets. A proactive approach to prevention is essential and there are certain tools and techniques available to make an agency a “hard target” (eg. Advise staff on induction that it is agency policy to refer all criminal issues to the police). Further, it is in the interests of the agency and in particular the person in bona fide control to ensure that proper control and supervision of staff takes place since they have strong legal responsibilities in relation to the protection of trust account money. The agent could even be responsible for reimbursing money misappropriated by employees. The person in bona fide control can do much to limit the possibility of theft and fraud of trust funds, and other money, by putting in place some internal controls and early indicators. If one or more of the following seems familiar, the agency could have a problem: • original supporting documents for transactions are missing; • documents have been altered; • outstanding or incomplete account reconciliations; • high level of debtor write-offs; • large volume of credit notes, or unexplained credit notes; • deteriorating financial position; or • auditor’s access to people or information is restricted. Agents cannot rely solely on statutory appointed auditors to identify theft and fraud in their agency. The misappropriation can be effected well before an annual audit is performed. The auditor also relies on the accounting work within the agency, which may have been falsified by the perpetrator. It is recommended that agents discuss internal control mechanisms with their statutory appointed auditor. Some common problem areas can be addressed by the person in bona fide control: • making periodic checks of the work of employees; • involving themselves in bank reconciliations; • maintaining control over cheque books and receipt books; and • understanding and operating the computer system. 6-1 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. An independently managed whistle-blowing facility (telephone, fax or e-mail) can also be an effective and relatively cheap way in which to encourage honest employees to report suspicions of theft or fraud to their superiors. 6.2 COMPUTER SYSTEMS Acts of theft and fraud also occur in agencies where computer systems are used. This can occur when the agent is not conversant with the system in use or does not monitor staff that has access to the system. 6.2.1 Areas to watch: • the creation of new ledger accounts; • the use and authorisation of transfer journals; • the procedures in place for dispatch of cheques; • the validity and payment of tradesmen or other expenses; and • that cheques are being drawn only when there are sufficient funds. 6.2.2 Main problems to emerge from some computer based systems • Use of pre-coded receipts (or potential receipts) are produced by the computer for every transaction prior to the receipt of money. Upon receipt of payment, the processing of the transaction automatically generates a new advance receipt. The main problem with this system is that while receipts are generated sequentially, they are not issued and accounted for sequentially. •The order that transactions are printed within the ledger. It is possible for a debit balance to appear in the ledger that is not a “true debit balance”. This occurs where a payment and receipt relating to a particular trust ledger account occur on the same day, and the computer prints the payment before the receipt. There are several major systems available that prevent a payment being processed if the client ledger does not have sufficient funds to cover the payment. 6-2 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 6.2.3 Examples of internal controls • The person in bona fide control should be conversant with all computer systems used to maintain records and accounting systems for trust funds and not rely on 1 or 2 staff members. • Maintain backup copies of computer records and store off-site as these records are invaluable, particularly if there is a theft or fire at the agency’s premises. 6.3 BANK RECONCILIATIONS The trust account is required to be balanced correctly and the accounting records held within the agency should balance with the reconciled balance held by the bank at least at the close of business each month. Incorrect balances from the bank statement have been used to falsify monthly reconciliations and effect a reconciliation between the cash book, bank account and client trust ledger balances. The person in bona fide control should examine daily receipts against daily bankings to detect short bankings in which cash received today is used to cover up money misappropriated yesterday. The person in bona fide control should make periodical checks of the banking and the procedure for correctly balancing the accounts. The person in bona fide control should check for false invoices by ensuring that the font and other aspects of the invoices are consistent. Any warnings provided by the computer system should be followed up immediately. 6.3.1 Transfer journal All adjustments and variations between the cash book and bank statement should be verified. 6.3.2 Receipt books Maintain strict control of all receipt books, particularly with those not currently in use. This will make it as difficult as possible for any person to issue a receipt improperly and embezzle a client’s money. Sequence check deposits against receipts each month and establish receipt cancellation procedures. 6-3 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 6.3.3 Agency management The employee who manages the accounts should not be responsible for banking the money. In larger offices, duties should be rotated between employees so that their activities are monitored by others in the agency. Ensure that employees take holidays and that other staff take over their duties whilst they are away. Periodically review work of an employee who has sole responsibility for the computer system. Where possible the person receiving trust funds and issuing receipts should not be the person charged with the preparation and banking of trust funds. Prohibit the use of IOUs by personnel. Establish procedures for the follow up of outstanding monies, with attention to the division of duties between personnel handling queries from clients and those involved in the cash transactions. As part of the policies of the agency, make it clear to new employees that misappropriated funds will be reported to the police immediately and that internal control systems, including obtaining copies of cheques that have been presented to the bank, are in place. 6.3.4 Cash payments or cheque payments All payments from the trust account should be by cheque or authorised electronic transfer. All cheques that are drawn should have a supporting invoice or documentation. Ensure that cheques are crossed “Account Payee only – Not Negotiable” or replace “bearer only” with “order”. The person in bona fide control should be a compulsory signatory to the trust account, or a system should be put in place to review cheques that are issued on the trust account. Restrict access to the trust account cheque book. Ask for a printout of the cheques and make sure that the cheque numbers are consecutive (sometimes theft occurs when an employee issues or takes cheques from the bottom of the cheque book). If the agency operates more than one trust account and therefore more than one cheque book, each cheque book should be readily identifiable to the account to which it relates. Periodically obtain copies of presented cheques from the bank to check for forged cheques. 6.3.5 Trust account management Trust accounts must not be treated as the agency’s general bank account. Trust funds must be paid out to the rightful owner as soon as possible after the completion of a transaction. Commissions on sales should be paid into the agency’s general account as soon as settlement has occurred. Disbursements should not be made from the trust account containing unclaimed commissions. Agents should draw commissions from the trust account after settlement and pay them into the agency’s account from which disbursements can be made. 6-4 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. Where landlords are overseas or interstate, arrangements should be made to transfer any funds owed to the landlord’s bank account. If large amounts of money are allowed to accrue in a trust account, the risk of theft and the scale of the potential theft is increased. Transaction payments and receipts should be checked daily. Trust cheques should not be used to pay general agency costs. 6.4 FRAUD OR THEFT - PROCEDURE If an agent becomes aware that money has been stolen from the trust account, the agent should: • notify REBA, advising the date on which the theft occurred, the amount involved, the reason for it and any action taken to correct it; • contact the auditor to conduct a special trust audit to attempt to quantify the amount of the misappropriation and possibly identify the culprit; • contact the Commercial Agents Squad or Fraud Squad and advise them of the misappropriation of trust monies and that a special audit is being conducted; • if possible, replace the misappropriated amount immediately; • alert your professional indemnity insurer; and • if you operate under a franchise agreement, inform the franchisor. 6-5 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 6-6 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. SECTION 7 PRACTICAL EXERCISES By using the demonstration data, this section provides students the opportunity to ‘try-out’ the system by carrying out transactions that will occur on a regular basis. 7.1 NEW OWNER, PROPERTY AND TENANT • • • • Using your family or friends’ details input the information required for a new owner and a new property. Use your own details for the tenant. The lease taken is for 12 months from 1 January 2000 and the rent is $180.00 per week. After the first six months the rent will increase to $190.00 per week. Create a new owner and a new property for Mr N. Vestor. He owns a rental property at 51 Grubb Street, Como. The property has been let to Harry Housefly for 6 months at $250.00 per week. 7.2 TENANT RECEIPTS • Using the information of the new tenant you created in 5.1, enter and process a Tenant receipt for the ‘moving-in’ costs. The new tenant paid the following amounts: Two weeks’ rent $360.00 Letting fee $180.00 Bond $720.00 Stamp duty $ 33.50 • Using Harry Housefly from 5.1, enter and process a Tenant receipt for the ‘moving-in’ costs. Harry Housefly paid the following amounts: Two weeks’ rent $500.00 Letting fee $250.00 Bond $1000.00 Stamp duty 60.25 • Mrs Redburg, the tenant from 51a Murdock Avenue comes in to pay her rent. She pays $220.00 for 2 weeks’ rent by personal cheque from the ANZ Perth. • Mrs S Prance, the tenant at 12 Gibson Street pays one month’s rent in advance. She pays with $500.00 in cash and $583.33 by personal cheque from the NAB Maylands. 7.3 OWNER RECEIPTS • Mr and Mrs Boggins, the owners of 10 Downing Street are expecting accounts for painting carried out at the property. The rent will not be sufficient to cover the cost, so they have sent in a cheque. Enter and process an Owner receipt for $1000.00. 7-1 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • Randy and Pickles Difficult, the owners of 78 Hilton Terrace have instructed you to have the roof replaced on the property. As the rent received will not be sufficient to cover the cost of the job they have sent you a cheque so that you may pay the account. Enter and process an Owner receipt for $2750.00. 7.4 PROPERTY RECEIPTS • • After processing a claim, you receive a cheque from ABC Insurance for glass breakage at 12 Gibson Street. Enter and process a Property receipt for $350.00. Last month you paid $775.00 to Pete’s Plumbing Service for work carried out on 95B Tuart Street. The plumber miscalculated the total cost and has sent you a refund cheque for the difference. Enter and process a Property receipt for $145.00. 7.5 REVERSING RECEIPTS • • • Before closing the Daily banking, you notice that Mrs Redburg has not signed her $220.00 cheque. You are unable to contact her so that she can come in and sign the cheque. Therefore, you must reverse the receipt. After closing the Daily banking, you realise that the $290.00 on receipt number 15031 has been allocated to the wrong tenant. The $290.00 was receipted to Mrs Junior, when in fact it should have been receipted to Mr and Mrs McAlpine. Reverse the receipt as negative cash and re-receipt the funds to the correct tenant. You receive notice from the bank that the last cheque received from O’Grady & Melsom for $100.00 has been dishonoured. Reverse the receipt as a dishonoured cheque. GeeDee will automatically place a debit journal in the Bank reconciliation so that you will have a transaction to match the entry when it appears on your statement. 7.6 DAILY BANKING • Preview the printout and close the Daily banking. 7.7 TENANT ACCOUNTS • • After an inspection of the property at 37 Silly Street, you arranged for the carpets to be cleaned at the tenant’s expense. Enter and process a Tenant account for Mr Gibbons and then print/preview the invoice. Mr Cash, the tenant at 66 Tricky Court agreed to pay for the cost of rubbish removal from the property. Enter and process a Tenant account for Mr Cash and then print/preview the Tenant statement. 7.8 TENANT WATER CONSUMPTION • Using the account from the Water Company in the associated documentation supplied, enter and process a Water consumption account for Mrs D Junior of 47 Holloway Street. 7-2 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 7.9 TENANT STAMP DUTY • Process a payment to the Commissioner of State Tax for all stamp duty currently being held and print/preview the assessment form. 7.10 TENANCY BONDS • • • • Transfer the bond being held for Harry Housefly to the Bond trust account. Transfer the bond being held for O’Grady & Melsom to the Bond Administrator. Transfer the bond being held for Mrs F Brown back from the Bond trust account. Distribute Mrs Brown’s bond as follows: Rent $120.00 Carpet cleaning $ 80.00 Water consumption $ 30.00 • Process a Bond refund for $100.00 for Mrs Brown and print/preview a Bond statement. 7.11 OWNER STATEMENTS • • Print/preview a preliminary Monthly statement for Mr N Vestor. Print/preview a History statement and a Summary statement for the financial year to date for Mr and Mrs Piston. 7.12 RENT ARREARS AND OTHER ALERTS • Print/preview the various reports and letters available in this area so that you become familiar with the functions that are available from within Alerts. 7.13 REMINDERS AND CHECK-LISTS • Using the demonstration data, try setting various Reminders and see how they appear in the calendar/diary. You should also make yourself familiar with the various Check-list items. 7.14 WORK ORDERS AND CREDITORS • • • • • Enter and process a new Work order for 5 Millers Way. You have requested Kangaroo Carpet Cleaning to contact the tenant and carry out the job as soon as possible. You estimate that the work will cost $150.00. You receive the account from Kangaroo Carpet Cleaning for $150.00. Change the status of the order to Invoiced and enter the account into the Creditors system. Process a Creditor payment to Kangaroo Carpet Cleaning for the account. Print/preview the Pay creditors report. You receive an account from Larry’s Loppers for tree lopping at 36 Gibson Street. You may not use Larry’s services again. Pay this account as a Property disbursement. 7-3 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 7.15 OWNER CHARGES • • • • Enter and process Inspection charges for 13 First Avenue and 36 Gibson Street. Enter a charge of $25.00 for fax expenses for Miss Bashful the owner of 95B Tuart Street. Enter a charge of $150.00 for leasing fees for Mr Chance the owner of 1 Seaside Drive. Print/preview the Process owner charges report. 7.16 END OF DAY PROCEDURE • • Print/preview the Daily transaction report. Backup your data to floppy disk. 7.17 REVERSING/REISSUING CHEQUES • Kent’s Plumbing call to advise you that they have lost the cheque you sent in payment for work carried out. Call the bank and place a stop on cheque 2730 and reissue a new cheque in its place. 7.18 BANK RECONCILIATION • Using the statement in the associated documentation supplied, enter and process the Bank reconciliation. If necessary, you may be required to create Correction journals. Once reconciled, print/preview the Reconciliation report. 7.18.1 RESPONSIBILITIES OF A TRUST ACCOUNT MANAGER Using the relevant Act references summarise the responsibilities of a Trust Account Manager. 7.19 SALES TRUST ACCOUNTING • • • Create a new Sales ledger and input the following information. Use your own details as vendor with the purchasers being Jack and Jill Hill of 27 Rhyme Road, Dianella. No deposit has been received at this time. Create a new Sales ledger and input the following information. Use your own details as Vendor with the purchasers being Dick and Dora Primary of 43 School Road, Beldon. The deposit of $10,000 is with the file and settlement is due in 42 days. Create a new Sales ledger and input the following details. VENDOR: ADDRESS: PURCHASER ADDRESS: DEPOSIT: SETTLEMENT: Tom Brown 21 Politic Street, Como (Sale Property) James & Mary Smith 3 Knox Street, Duncraig $25,000 – paid 65 days 7-4 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. • • • The purchaser has supplied a written request that the deposit be transferred to an Interest bearing account (IBA). Jack and Jill Hill have sent a cheque for the deposit on 27 Rhyme Road, enter and process the Trust account receipt. Your agency has successfully negotiated the sale of 27 Dalton Road on behalf of Mr Cheating to Mrs Lucky. Proceed as follows: o Create a new Trust ledger. o Receipt part deposit of $5000 received from Mrs Lucky. The deposit consists of: ¾ A cheque from Mr G. Lucky (ANZ Bank, Como) for $3700. ¾ A cheque from Mrs V Lucky (BankWest, Fremantle) for $1300. o Select Banking from the drop-down menu and click on Daily banking deposit. Confirm that the deposit has been entered correctly by viewing the Daily banking. o Print/preview the Trust account trial balance and note the changes. Note the new Ledger details and the increase in the Bank trust account balance. o The balance of the deposit, being $2500, is received in the mail from Mrs Lucky (BankWest, Fremantle). o The settlement agent has advised that settlement will take place shortly and has requested the deposit held, less your commission, be forwarded. Return to the Trust Account drop-down menu and select Trust payment. Process a Trust account payment for the sum of $1800 to Prudential Settlements. o Advice is received that settlement of the dealing Cheating to Lucky has been finalised. Process a Trust payment to your agency’s General account for the amount of the commission $5700. o From the Trust account drop-down menu select Ledger reports. Click on selected account followed by Start. Select Ledger 27 Dalton Road – Cheating and click on OK then OK to print/preview. 7.20 SALES DETAILS AND VENDOR PAID ADVERTISING As this course has been designed with property managers in mind, additional features specific to Sales trust accounting have not been covered in detail. However, it is recommended that all staff using the GeeDee System take time to make themselves familiar with all aspects of the program. 7.21 PERIOD END PROCESSING Using the tutorial supplied on the CD and the demonstration data, it is recommended that all staff using the GeeDee System make themselves familiar with the Period end processing procedure. 7-5 © Copyright GeeDee Realty Systems PTY LTD 2008 - Unauthorised copying prohibited. 7-6 © Copyright GeeDee Realty Systems 2003 - Unauthorised copying prohibited. SECTION 8 ASSOCIATED SAMPLE DOCUMENTATION 8.1 STATUTORY AUDIT REPORTS • • • • • • • • • • Trust Account Trial Balance ..................................................................... A - 1 Bank Reconciliation Report (1) ................................................................. A - 2 Bank Reconciliation Report (2) ................................................................. A - 3 Cash Book ................................................................................. A - 4 Daily Banking Deposit Slip ....................................................................... A - 5 Owner Ledgers ................................................................................. A - 6 Owner Non Zero Balances ....................................................................... A - 7 Bond Listing …………………………………………………………………… A – 8 Trust Account Ledgers …………………………..…………………………… A - 9 Tenant Funds Held Against Future Accounts ........................................... A - 10 8.2 OTHER DOCUMENTS • • • • • • • • • • • • • • • • • • • • • Bank Statement for Practical Exercises ................................................... A -11 Trust Trial Balance after IBA deposit and Daily Banking .......................... A -12 Bonds To Administrator Summary............................................................ A -13 Bond Transfer To Bond Trust Account Fax Form ..................................... A -14 Bond Transfer To Trust Account Fax Form .............................................. A -15 Tenant Bond Statement............................................................................ A -16 Check List Reports (4) ............................................................................. A -17 Creditor History Reports ........................................................................... A -18 Daily Transaction Report .......................................................................... A -19 DEFT File Report ................................................................................. A - 20 Tenant Direct Depositors.......................................................................... A - 21 Tenant - Manual Payments ...................................................................... A - 22 Direct Debit Report ................................................................................. A - 23 End Of Period Preview Report ................................................................. A - 24 Income Summary Report.......................................................................... A - 25 Owner Banking report............................................................................... A - 26 Owner Current Statement......................................................................... A - 27 Owner History Statement ......................................................................... A - 28 Owner Summary Statement ..................................................................... A - 29 Owner Tax Invoice ................................................................................. A - 30 Owner Master Report ............................................................................... A - 31 8-1 © Copyright GeeDee Realty Systems 2003 - Unauthorised copying prohibited. • • • • • • • • • • • • • • • • • • • • • • • • Owner Properties ................................................................................. A - 32 Owner Charges ................................................................................. A - 33 Creditors Accounts Outstanding ............................................................... A - 34 Property Key ID Report ............................................................................ A - 35 Property Master Report ............................................................................ A - 36 Property Master Report by Suburb ........................................................... A - 37 Rent Roll Valuation Report ....................................................................... A - 38 Tenant Master Report............................................................................... A - 39 Inactive Tenants ................................................................................. A - 40 Electricity Invoice ................................................................................. A - 41 Gas Invoice ................................................................................. A - 42 Tenant Invoice ................................................................................. A - 43 Tenant Statement ................................................................................. A - 44 Tenants Accounts Outstanding ................................................................ A - 45 Water Invoice ................................................................................. A - 46 Water Calculation Sheet........................................................................... A - 47 Vacancy List (2) ................................................................................. A - 48 Reminder Listing ................................................................................. A - 49 Stamp Duty Assessment .......................................................................... A - 50 Work Order ................................................................................. A - 51 Strata Roll ................................................................................. A - 52 Sale Commission Report.......................................................................... A - 53 Vendor Paid Advertising Reports (5) ....................................................... A - 54 Owner Trial Balance Report .................................................................... A - 55 8-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Trust Account Trial Balance Dat e: 11/03/2003 Time: 3:35:51 PM Primary Accounts A/C No Type 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 83 92 94 10036 10037 10038 32001 50000 99001 Debit Debit System Fees System Fees System Fees System Fees Fees Fees Debit Debit Debit Fees Credit Fees Fees Credit Fees Sale Sale Sale System Vendor V/O Account Name Opening DR Opening CR Trust Bank Account Daily Banking Landlord Funds BAD/GST Collections Direct Banking Rent Commission Bonds Received Advertising Stamp Duty Letting Fees Routine Inspection Fees P.C.R. Inspection Fees IBA Company Bonds Bonds Held External Deposits Held External Commercial Management Fees Strata Company Commission Sundry Charges Barlor Advertising Jordan Pty Ltd Dickson Advertising 35 Belmont Parade, Kenwick 35 Bollig Street, Kenwick 55 Plane Street Tenant Account Credits Held 35 Belmont Parade Kenwick The Penny Arcade 14418.41 875.00 Totals 15833.41 5997.60 Current DR 18580.57 3986.85 35.50 V 2.4.0 (Build 10) 9100.06 112.20 2.50 2040.00 1340.00 540.00 Current CR 72.35 360.00 285.00 50.00 640.00 300.00 300.00 5000.00 5000.00 1000.00 2160.31 2500.00 225.00 1000.00 2160.31 15833.41 23207.42 23207.42 Page 1 A-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Bank Reconciliation 25/02/2003 Dat e: 11/03/2003 Time: 4:20:46 PM Opening Bank Statement Balance 40037.67 Plus Cleared Deposits Date Reference Details 20/02/2003 21/02/2003 24/02/2003 25/02/2003 26/02/2003 05/02/2003 452 453 454 455 456 457 Debit Banking Banking Banking Banking Banking Banking Total Debits and Credits $ Credit Balance 6335.00 1955.00 2124.30 2607.04 6222.01 2391.61 46372.67 48327.67 50451.97 53059.01 59281.02 61672.63 0.00 $ 21634.96 Minus Cleared Cheques Date Reference Details 30/10/2002 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 17/02/2003 21/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 1801 1810 1814 1815 1821 1822 1824 1825 1826 1827 1829 1836 1839 1841 1843 1844 1845 1846 1847 Debit Fred's Mowing Mr L Baker Mrs M Chesson Mrs M & Mr C Dawson Fred Stone Tom King George Prince Mr M Martin Ms J Chalmers Mr Simon Harries Margaret Jones Kings Plumbing & Gas Ms K & Mr A Honda Control Air Conditioning BMJ Fencing BMW Tree Services Bryan's Pest Control City Roofing City Waste Credit 115.00 463.31 159.03 381.94 438.25 245.03 772.00 469.77 254.02 447.05 808.85 156.00 280.00 600.00 285.00 699.00 220.00 189.00 229.00 Total Debits and Credits Balance 61557.63 61094.32 60935.29 60553.35 60115.10 59870.07 59098.07 58628.30 58374.28 57927.23 57118.38 56962.38 56682.38 56082.38 55797.38 55098.38 54878.38 54689.38 54460.38 $ 7212.25 $ 21634.96 Plus/Minus Cleared Journals Date Reference Details 29/01/2003 30/01/2003 24/02/2003 3648 3649 3653 Debit Badley, Ms M E Jetson, Ms J K Dainty, Ms C M Total Debits and Credits 01/03/2003 Credit Balance 140.00 125.00 100.00 54600.38 54725.38 54825.38 $ 7212.25 $ 21999.96 Closing Bank Statement Balance 54825.38 Plus Outstanding Deposits Date Reference Details 03/03/2003 04/03/2003 05/03/2003 11/03/2003 458 459 460 461 Debit Banking Banking Banking Banking V 2.4.0 (Build 10) Page 1 A-2.1 Credit Balance 2100.00 1365.51 1483.65 3986.85 56925.38 58290.89 59774.54 63761.39 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Bank Reconciliation Date: 11/03/2003 Time: 4:20:46 PM Minus Outstanding Cheques Date Reference Details 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 30/01/2003 17/02/2003 21/02/2003 21/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 04/03/2003 04/03/2003 05/03/2003 05/03/2003 05/03/2003 1808 1812 1817 1819 1820 1823 1831 1833 1837 1838 1840 1842 1848 1849 1850 1851 1852 1853 1854 1855 1856 1857 1858 1859 1860 1861 1862 1863 1864 1865 1866 1867 1868 1869 1870 Debit CHU Insurance Kevin Reilly Mr M Kennedy G Mason Mrs G John Hazel Harrison Martin McComish Weston Glass GJD Property Services Ms J K Jetson Ms J L Monty Antique Glass EMD Building Insurance Fred's Mowing George Bush Mick's Plumbing & Gas Nifty Carpet Cleaning Pool Masters Will's Locksmith Williams Electrical Badger, Mrs P & Mr K Brown, Mr A Conway, Mr A Fish, Mrs G Hawthorn, Mrs K & Mr H Hiller, Mrs J I & Mr W K McGregor, Mr Patrick Pitt, Mrs P & Mr C Rainam, Mr N GeeDee - Real Estate Antique Glass Control Air Conditioning EMD Building Insurance Fred's Mowing Mick's Plumbing & Gas Credit 281.40 437.68 398.16 774.46 404.40 470.80 960.98 139.00 90.00 60.00 85.00 85.00 775.00 112.00 136.00 465.00 90.00 125.00 480.00 490.00 658.57 274.93 701.74 560.13 250.72 796.69 17.46 189.92 470.52 3844.58 85.00 100.00 155.00 197.00 150.00 Balance 63479.99 63042.31 62644.15 61869.69 61465.29 60994.49 60033.51 59894.51 59804.51 59744.51 59659.51 59574.51 58799.51 58687.51 58551.51 58086.51 57996.51 57871.51 57391.51 56901.51 56242.94 55968.01 55266.27 54706.14 54455.42 53658.73 53641.27 53451.35 52980.83 49136.25 49051.25 48951.25 48796.25 48599.25 48449.25 Plus/Minus Outstanding Journals Date Reference Details 10/02/2003 23/02/2003 24/02/2003 28/02/2003 05/03/2003 840 1 2 3 853 Debit Bond Trust Transfer Direct Payment Transfer Direct Payment Transfer Direct Payment Transfer Bond Trust Transfer 540.00 1003.68 695.00 23543.15 100.00 V 2.4.0 (Build 10) Credit Balance 47909.25 46905.57 46210.57 22667.42 22567.42 Page 2 A-2.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Bank Reconciliation 11/03/2003 11/03/2003 Dat e: 11/03/2003 Time: 4:20:46 PM Calculated Final Balance Trust Account Ledger No 1 Balance 22567.42 22567.42 OPERATOR..........................:___/___/___ LICENSEE..........................:___/___/___ V 2.4.0 (Build 10) Page 3 A-2.3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Bank Reconciliation Date: 11/03/2003 Time: 4:21:06 PM 01/03/2003 Opening Bank Statement Balance 54825.38 11/03/2003 Closing Bank Statement Balance 54825.38 Plus Outstanding Deposits Date Reference Details 03/03/2003 04/03/2003 05/03/2003 11/03/2003 458 459 460 461 Debit Banking Banking Banking Banking Credit Balance 2100.00 1365.51 1483.65 3986.85 56925.38 58290.89 59774.54 63761.39 Credit Balance Minus Outstanding Cheques Date Reference Details 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 28/01/2003 30/01/2003 17/02/2003 21/02/2003 21/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 26/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 04/03/2003 04/03/2003 05/03/2003 05/03/2003 05/03/2003 1808 1812 1817 1819 1820 1823 1831 1833 1837 1838 1840 1842 1848 1849 1850 1851 1852 1853 1854 1855 1856 1857 1858 1859 1860 1861 1862 1863 1864 1865 1866 1867 1868 1869 1870 Debit CHU Insurance Kevin Reilly Mr M Kennedy G Mason Mrs G John Hazel Harrison Martin McComish Weston Glass GJD Property Services Ms J K Jetson Ms J L Monty Antique Glass EMD Building Insurance Fred's Mowing George Bush Mick's Plumbing & Gas Nifty Carpet Cleaning Pool Masters Will's Locksmith Williams Electrical Badger, Mrs P & Mr K Brown, Mr A Conway, Mr A Fish, Mrs G Hawthorn, Mrs K & Mr H Hiller, Mrs J I & Mr W K McGregor, Mr Patrick Pitt, Mrs P & Mr C Rainam, Mr N GeeDee - Real Estate Antique Glass Control Air Conditioning EMD Building Insurance Fred's Mowing Mick's Plumbing & Gas 281.40 437.68 398.16 774.46 404.40 470.80 960.98 139.00 90.00 60.00 85.00 85.00 775.00 112.00 136.00 465.00 90.00 125.00 480.00 490.00 658.57 274.93 701.74 560.13 250.72 796.69 17.46 189.92 470.52 3844.58 85.00 100.00 155.00 197.00 150.00 V 2.4.0 (Build 10) 63479.99 63042.31 62644.15 61869.69 61465.29 60994.49 60033.51 59894.51 59804.51 59744.51 59659.51 59574.51 58799.51 58687.51 58551.51 58086.51 57996.51 57871.51 57391.51 56901.51 56242.94 55968.01 55266.27 54706.14 54455.42 53658.73 53641.27 53451.35 52980.83 49136.25 49051.25 48951.25 48796.25 48599.25 48449.25 Page 1 A-3.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Bank Reconciliation Date: 11/03/2003 Time: 4:21:06 PM Plus/Minus Outstanding Journals Date Reference Details 10/02/2003 23/02/2003 24/02/2003 28/02/2003 05/03/2003 11/03/2003 11/03/2003 840 1 2 3 853 Debit Bond Trust Transfer Direct Payment Transfer Direct Payment Transfer Direct Payment Transfer Bond Trust Transfer 540.00 1003.68 695.00 23543.15 100.00 Calculated Final Balance Trust Account Ledger No 1 Balance Credit Balance 47909.25 46905.57 46210.57 22667.42 22567.42 22567.42 22567.42 OPERATOR..........................:___/___/___ LICENSEE..........................:___/___/___ V 2.4.0 (Build 10) Page 2 A-3.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate CashBook Date Type Ref No Details ... Dat e: 11/03/2003 Time: 4:29:24 PM Amt Debit Opening Balance 03/03/2003 04/03/2003 04/03/2003 D D C 458 459 1866 04/03/2003 C 1867 05/03/2003 J 853 05/03/2003 C 1868 05/03/2003 C 1869 05/03/2003 C 1870 05/03/2003 11/03/2003 D D 460 461 Banking Banking Antique Glass repair to back window Control Air Conditioning Summer service Summer service Bond Trust Transfer Bond Deposited in Bond T/A EMD Building Insurance Landlord insurance Fred's Mowing Initial mow-Reinvoice 30/4/01 Lawnmowing Front and Back Monthly Cut Lawnmowing Lawnmowing Lawnmowing Lawnmowing Mick's Plumbing & Gas Gas leak common area Banking Banking 85.00 94 Fundly Pass 64 Bluebird Road 50.00 50.00 Dainty, Ms C M 100.00 178 Ninth Avenue 155.00 23 Point Court 11 Blackswell Road 3 Dura Court 64 Bluebird Road 23 Walls Place 66 Vaude Avenue 81 Papper Close 30.00 25.00 30.00 28.00 32.00 19.00 33.00 .Master Lilliput Lane 150.00 Closing Balance TA Current Balance 2 1 0 0 .0 0 1 3 6 5 .5 1 8 5 .0 0 1 6 5 1 8 .4 1 1 7 8 8 3 .9 2 1 7 7 9 8 .9 2 1 0 0 .0 0 1 7 6 9 8 .9 2 1 0 0 .0 0 1 7 5 9 8 .9 2 1 5 5 .0 0 1 7 4 4 3 .9 2 1 9 7 .0 0 1 7 2 4 6 .9 2 1 5 0 .0 0 1 7 0 9 6 .9 2 1 4 8 3 .6 5 3 9 8 6 .8 5 1 8 5 8 0 .5 7 2 2 5 6 7 .4 2 22567.42 22567.42 Page 1 A-4 Balance 14418.41 3 Dura Court V 2.4.0 (Build 10) Credit © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Demonstration - Real Estate: Head Office Date: 11/03/2003 Time: 3:41:48 PM Bank Deposit No: 461 On: 11/03/2003 Deposits With: National Australia Bank, Applecross Account No: 123-456123456789 Receipt No 3676 Brian Hawkins 3678 Roys Records Drawer Bank NAB Branch PERTH Amount 2500.00 100.00 Total of 2 Cheques Total Cash TOTAL BANKING 2600.00 1386.85 3986.85 Cash Receipt Details 3675 3677 3679 3680 Ramsay, Mona Tolliver, Michael Mort, Mr M E Jones & Mr C H Hinder, Ms K Pleth & Mr J 1261.85 50.00 35.00 40.00 Closed by: ___________________ __/__/____ Deposited by: ___________________ __/__/____ V 2.4.0 (Build 10) Page 1 A-5 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Trust Account Ledgers Date: 11/03/2003 Time: 3:41:11 PM Owner Accounts - Residential South Date Time Type From/T Ref No Date From 37 Bad, Mrs R & Mr M 44 Badger, Mrs P & Mr K 05/03/2003 4:15:58 P R T 3670 01/03/2003 05/03/2003 4:17:27 P J P 850 42 Balloon, Mrs K F & Mr R 04/03/2003 4:10:31 P J P 848 04/03/2003 4:11:05 P R T 3664 28/02/2003 05/03/2003 4:17:25 P J P 849 25 Brown, Mr A 05/03/2003 4:18:59 P C P 1869 32 Conway, Mr A 47 Fiddock, Mr M 1 Fish, Mrs G 04/03/2003 4:10:24 P J P 845 05/03/2003 4:16:55 P R T 3673 28/02/2003 17 Fletcher, Mr G 04/03/2003 4:11:29 P R T 3666 28/02/2003 27 Ford, Mr B A 05/03/2003 4:26:48 P R T 3675 05/03/2003 05/03/2003 4:26:48 P R T 3675 3 Fraser, Mr D S & Mrs J W 05/03/2003 4:16:18 P R T 3671 27/02/2003 05/03/2003 4:16:18 P R T 3671 26/02/2002 05/03/2003 4:16:18 P R T 3671 5 Gray, Mr F P 04/03/2003 4:12:22 P R T 3667 01/03/2003 04/03/2003 4:12:22 P R T 3667 04/12/2002 05/03/2003 4:18:59 P C P 1869 28 Hawthorn, Mrs K & Mr H 04/03/2003 4:10:25 P J P 847 26 Hiller, Mrs J I & Mr W K 04/03/2003 4:10:19 P J P 842 04/03/2003 4:10:22 P J P 843 04/03/2003 4:10:23 P J P 844 05/03/2003 4:15:37 P R T 3669 03/03/2003 05/03/2003 4:15:37 P R T 3669 19/08/2002 05/03/2003 4:18:49 P C P 1868 05/03/2003 4:18:59 P C P 1869 31 Howard, Mr K 05/03/2003 4:17:11 P R T 3674 04/03/2003 6 James Mrs S P 36 Kelly, Mrs M & Mr C 21 Kerr, Mr G 11 Lanky, Mr G 05/03/2003 4:17:29 P J P 851 18 Large, Mrs M E 04/03/2003 4:10:24 P J P 846 04/03/2003 4:14:10 P C P 1867 33 McGregor, Mr Patrick 03/03/2003 4:07:27 P R T 3661 12/03/2003 04/03/2003 4:13:45 P C P 1866 05/03/2003 4:18:59 P C P 1869 46 Midland, Mr S & Mrs L Rogers, Mr 04/03/2003 4:13:05 P R T 3668 01/03/2003 04/03/2003 4:14:00 P J P -51 04/03/2003 4:14:11 P C P 1867 05/03/2003 4:18:59 P C P 1869 50 Padbury, Ms C M 05/03/2003 4:16:39 P R T 3672 21/02/2003 05/03/2003 4:18:59 P C P 1869 39 Pitt, Mrs P & Mr C 51 Rainam, Mr N 05/03/2003 4:18:59 P C P 1869 2 Salmon, Mr D B 03/03/2003 4:07:55 P R T 3663 28/02/2003 05/03/2003 4:17:45 P J P 852 Date To Details 14/03/200 Sutton, Mr A C Property Inspection Inventory Fee 13/03/200 Plerk, Ms S Final Inspection Fee Lawnmowing Property Inspection 13/03/200 Villa, Mrs L 13/03/200 Zimer, Ms C Fergie & Mr M 18/03/200 Ramsay, Mona Letting Fee to Owner. 12/03/200 Old, Mrs E M And Mr G 10/10/200 Water Consumption-Remainder Required after inspection 07/03/200 Turley, Ms I 02/02/200 Electricity Lawnmowing Property Inspection Property Inspection Property Inspection Property Inspection 09/03/200 Quick, Ms K L 18/02/200 Water Consumption Landlord insurance Lawnmowing 10/03/200 Judge, Mrs N & Mr S Property Inspection Property Inspection Summer service 18/03/200 Harry, Mr J A repair to back window Monthly Cut 14/03/200 Bell, Smith Ms S D & Mr A M Termite inspection and report Summer service Lawnmowing 06/03/200 Simmy, Ms E J Lawnmowing Front and Back Initial mow-Reinvoice 30/4/01 06/03/200 Poole, Ms M Snooke & Mr N Leasing Fee V 2.4.0 (Build 10) Debit Credit No Transactions Opening Balance 260.00 30.00 Opening Balance 50.00 280.00 45.00 Opening Balance 33.00 No Transactions No Transactions Opening Balance 30.00 260.00 Opening Balance 260.00 Opening Balance 350.00 175.00 Opening Balance 290.00 39.95 90.00 Opening Balance 180.00 53.01 19.00 Opening Balance 30.00 Opening Balance 30.00 30.00 30.00 115.00 38.70 155.00 32.00 Opening Balance 140.00 No Transactions No Transactions No Transactions Opening Balance 30.00 Opening Balance 30.00 50.00 Opening Balance 145.00 85.00 30.00 Opening Balance 290.00 112.20 50.00 28.00 Opening Balance 250.00 25.00 No Transactions Opening Balance 30.00 Opening Balance 180.00 360.00 Balance 1830.24 33.00 293.00 263.00 361.34 311.34 591.34 546.34 66.30 33.30 0.00 175.88 265.25 235.25 495.25 76.80 336.80 0.00 350.00 525.00 210.70 500.70 540.65 630.65 19.00 199.00 252.01 233.01 33.00 3.00 372.30 342.30 312.30 282.30 397.30 436.00 281.00 249.00 0.00 140.00 0.00 126.91 0.00 400.45 370.45 283.76 253.76 203.76 400.60 545.60 460.60 430.60 4.89 294.89 182.69 132.69 104.69 249.88 499.88 474.88 148.70 30.30 0.30 631.00 811.00 451.00 Page 1 A-6.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Trust Account Ledgers Date: 11/03/2003 Time: 3:41:12 PM Owner Accounts - Residential South Date Time Type From/T 24 Williams, Mrs M 04/03/2003 4:11:17 P R T Ref No Date From Date To Details 3665 28/02/2003 13/03/200 Underwood, Ms K Faul & Mr G V 2.4.0 (Build 10) Debit Credit Opening Balance 300.00 Balance 0.00 300.00 Page 2 A-6.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Trust Account Ledgers Date: 11/03/2003 Time: 3:41:12 PM Owner Accounts - Stratas Date Time Type From/T Ref No Date From Date To 52 The Owners Of Lilliput Lane 03/03/2003 4:07:07 P R T 3660 31/03/2003 30/06/200 03/03/2003 4:07:47 P R T 3662 31/03/2003 30/06/200 05/03/2003 4:19:17 P C P 1870 Details Bond, Mr J Moneypenny, Ms M Gas leak common area V 2.4.0 (Build 10) Debit Credit Opening Balance 450.00 450.00 150.00 Balance 277.30 727.30 1177.30 1027.30 Page 3 A-6.3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Trust Account Ledgers Date: 11/03/2003 Time: 3:41:13 PM Owner Accounts - Commercial Date 53 Time Type From/T Lotsaloot, Mr Louie Ref No Date From Date To Details Total Opening Balances: 5997.60 Debit Credit No Transactions Balance 0.00 Total Closing Balances: 9100.06 V 2.4.0 (Build 10) Page 4 A-6.4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Balances Date: 11/03/2003 Time: 3:39:08 PM Non-Zero Accounts Name ID Opening Bal. Bad, Mrs R & Mr M 37 1830.24 Badger, Mrs P & Mr K 44 33.00 Balloon, Mrs K F & Mr R 42 361.34 Brown, Mr A 25 66.30 Fiddock, Mr M 47 175.88 Fish, Mrs G 1 265.25 Fletcher, Mr G 17 76.80 Ford, Mr B A 27 0.00 Fraser, Mr D S & Mrs J W 3 210.70 Gray, Mr F P 5 19.00 Hawthorn, Mrs K & Mr H 28 33.00 Hiller, Mrs J I & Mr W K 26 372.30 Howard, Mr K 31 0.00 Kelly, Mrs M & Mr C 36 126.91 Lanky, Mr G 11 400.45 Large, Mrs M E 18 283.76 McGregor, Mr Patrick 33 400.60 Midland, Mr S & Mrs L Rogers, 46 4.89 Padbury, Ms C M 50 249.88 Pitt, Mrs P & Mr C 39 148.70 Rainam, Mr N 51 30.30 Salmon, Mr D B 2 631.00 Williams, Mrs M 24 0.00 The Owners Of Lilliput Lane 52 277.30 TOTALS 5997.60 Closing Balance + Holiday Rents Held = 9100.06 V 2.4.0 (Build 10) Closing Bal. 1830.24 263.00 546.34 33.30 175.88 495.25 336.80 525.00 630.65 233.01 3.00 249.00 140.00 126.91 370.45 203.76 430.60 104.69 474.88 148.70 0.30 451.00 300.00 1027.30 9100.06 Holiday Hold 0.00 Page 1 A-7 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Bond Listing Date: 11/03/2003 Time: 3:39:32 PM All Residential Tenants Tenant Name Badley, Ms M E Bell, Smith Ms S D & Mr A M Blarney, Ms L Doog & Ms BC Botham, Mr B Budge, Mr DC Dainty, Ms C M Eve, Mrs S F & Mr D A Harris, Mrs L J Harry, Mr J A Harvey, Ms A Kirkwood & Mr P Head, Ms J Hinder, Ms K Pleth & Mr J Honda, Ms K & Mr A Jetson, Ms J K Judge, Mrs N & Mr S June, Mr D Blooms & Ms S Lamb, Mr G & Mrs T Lessy, Mr H A Main, Ms D N Monty, Ms J L Mort, Mr M E Jones & Mr C H Old, Mrs E M And Mr G Pillow, Mr J Plerk, Ms S Poole, Ms M Snooke & Mr N Quick, Ms K L Rafter, Ms L B Davies & Mr D Ramsay, Mona Simmy, Ms E J Sinclair, Mr C Staple, Miss V Sutton, Mr A C Tolliver, Michael Towing, Mrs J B Turley, Ms I Underwood, Ms K Faul & Mr G Villa, Mrs L Willis, Mrs J & Mr K Young, Ms K G Zimer, Ms C Fergie & Mr M Property 324 Durham Drive 64 Bluebird Road 94 Fundly Pass 10 Scroll Pass 178 Ninth Avenue 81 Papper Close 99 Bunford Street 993 Trainly Way 3 Dura Court 77 Smith Court 73 Buckley Road 88 Plain Pass 779 Bitter Road 62 Boradleaf Drive 324 Durham Drive 334 Bluebottom Rise 23 Point Court 21 Bucks Road 41 Nini Street 24 Norma Street 24 Norma Street 77 Jilly Way 77 Walls Place 10 Scroll Pass 99 Bunford Street 178 Ninth Avenue 9/778 Bypass Road 12 High Street 11 Blackswell Road 94 Fundly Pass 23 Walls Place 13B Swans Drive 55 Simmons Street 54B Wren Place 66 Vaude Avenue 24 Norma Street 3 Smithwell Drive 667 Rapestery Way 994 Clore Way 56 Staple Way Rent Lease Date $140.00/Week 12/07/2001 $145.00/Week 13/07/2002 $135.00/Week 01/02/2003 $140.00/Week 10/08/2001 $115.00/Week 03/08/2001 $140.00/Week 08/07/2000 $135.00/Week 13/01/2000 $145.00/Week 04/05/2001 $145.00/Week 24/04/2002 $115.00/Week 19/11/2002 $140.00/Week 09/08/2000 $155.00/Week 25/11/2002 $125.00/Week 06/10/2000 $115.00/Week 02/08/2002 $140.00/Week 11/04/2002 $155.00/Week 28/07/2002 $145.00/Week 05/11/2002 $140.00/Week 05/03/2001 $155.00/Week 13/06/2002 $145.00/Week 09/03/2001 $150.00/Week 15/12/2001 $145.00/Week 19/06/2000 $110.00/Week 07/03/2001 $140.00/Week 10/01/2003 $180.00/Week 20/12/2002 $115.00/Week 19/08/2002 $190.00/Week 10/06/2000 $175.00/Week 05/03/2003 $125.00/Week 27/09/2002 $135.00/Week 23/10/2002 $220.00/Fortnight 02/09/2000 $130.00/Week 15/12/2001 $150.00/Week 29/01/2003 $110.00/Week 05/07/2002 $180.00/Week 02/11/2002 $150.00/Week 07/01/2003 $130.00/Week 28/05/1999 $140.00/Week 10/04/2001 $606.66/Week 06/04/2001 $130.00/Week 23/03/2001 Received 16/07/2001 13/07/2002 06/03/2003 09/08/2001 09/08/2001 05/03/2003 07/05/2001 25/04/2002 04/12/2002 15/08/2000 27/11/2002 03/11/2000 04/04/2002 25/07/2002 05/11/2002 06/03/2001 17/07/2002 19/03/2001 17/12/2001 19/06/2000 07/09/2000 10/01/2003 25/12/2002 30/08/2002 12/06/2000 07/10/2002 27/11/2002 19/09/2000 17/12/2001 Vacated 31/03/2002 30/12/2002 08/06/2002 In Bond T/A 100.00 540.00 100.00 16/01/2001 05/01/2003 15/01/2003 700.00 31/01/2003 600.00 Totals 700.00 580.00 440.00 560.00 720.00 460.00 760.00 3272/99 3271/99 Bref 888/97 Bref 394/49 25178/88 28293/99 12577/93 5606/88 15433/93 9878/88 Bref 715/29 24609/99 23474/84 17337/93 18920/88 1073/93 18486/88 11929/99 22281/86 5649/88 14016/93 10930/93 6388/93 25648/86 480.00 640.00 440.00 520.00 9433/93 17339/93 6088/88 11921/99 540.00 720.00 600.00 480.00 660.00 560.00 520.00 17820.00 1990/93 17493/93 14260/93 27595/84 23491/88 27753/88 5608/88 460.00 560.00 680.00 680.00 560.00 720.00 06/12/2001 26/11/2002 04/11/2002 In Admin A/ Admin Bond A/C Bref 217/66 680.00 1361/93 680.00 680.00 460.00 660.00 620.00 06/11/2002 11/07/2002 14/11/2002 09/01/2003 28/06/1999 12/04/2001 19/04/2001 15/08/2000 V 2.4.0 (Build 10) Not Deposite 1400.00 640.00 Page 1 A-8.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Bond Listing Date: 11/03/2003 Time: 3:39:32 PM All Residential Tenants Tenant Name Property Rent Lease Date Received Vacated Not Deposite In Bond T/A In Admin A/ Admin Bond A/C Summary of Bond Account Status on 11/03/2003 Bonds Not Deposited Bonds In Bond T/A TOTAL Tenant Bonds $1400.00 $640.00 $2040.00 Bonds Held External T/A Bonds Received T/A $640.00 $2040.00 Enter Bond Trust Statement Balance $_____________________._____ Certified that Bond Trust Statement Balance was Reconciled with the Bonds Held External T/A OPERATOR..........................:___/___/___ LICENSEE..........................:___/___/___ V 2.4.0 (Build 10) Page 2 A-8.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Trust Account Ledgers Date: 11/03/2003 Time: 3:40:51 PM Primary Accounts Date Type Ref No A/C No Contra A/C Name 2 Daily Banking 03/03/2003 R 3660 3 The Owners Of Lilliput Lan 03/03/2003 R 3661 3 McGregor, Mr Patrick 03/03/2003 R 3662 3 The Owners Of Lilliput Lan 03/03/2003 R 3663 3 Salmon, Mr D B 03/03/2003 B 458 1 Trust Bank Account 04/03/2003 R 3664 3 Balloon, Mrs K F & Mr R 04/03/2003 R 3665 3 Williams, Mrs M 04/03/2003 R 3666 3 Fletcher, Mr G 04/03/2003 R 3667 3 Gray, Mr F P 04/03/2003 R 3667 3 Gray, Mr F P 04/03/2003 R 3667 6 Rent Commission 04/03/2003 R 3668 3 Midland, Mr S & Mrs L Rog 04/03/2003 B 459 1 Trust Bank Account 05/03/2003 R 3669 3 Hiller, Mrs J I & Mr W K 05/03/2003 R 3669 3 Hiller, Mrs J I & Mr W K 05/03/2003 R 3670 3 Badger, Mrs P & Mr K 05/03/2003 R 3671 3 Fraser, Mr D S & Mrs J W 05/03/2003 R 3671 3 Fraser, Mr D S & Mrs J W 05/03/2003 R 3671 3 Fraser, Mr D S & Mrs J W 05/03/2003 R 3672 3 Padbury, Ms C M 05/03/2003 R 3673 3 Fish, Mrs G 05/03/2003 R 3674 3 Howard, Mr K 05/03/2003 B 460 1 Trust Bank Account 05/03/2003 R 3675 3 Ford, Mr B A 05/03/2003 R 3675 7 Bonds Received 05/03/2003 R 3675 9 Stamp Duty 05/03/2003 R 3675 3 Ford, Mr B A 05/03/2003 R 3676 10038 55 Plane Street 11/03/2003 R 3677 32001 Tenant Account Credits He 11/03/2003 R 3678 32001 Tenant Account Credits He 11/03/2003 R 3679 32001 Tenant Account Credits He 11/03/2003 R 3680 32001 Tenant Account Credits He 4 BAD/GST Collections 5 Direct Banking 04/03/2003 J -51 3 Midland, Mr S & Mrs L Rog 6 Rent Commission 04/03/2003 R 3667 2 Daily Banking 7 Bonds Received 05/03/2003 R 3675 2 Daily Banking 8 Advertising 9 Stamp Duty 05/03/2003 R 3675 2 Daily Banking 10 Letting Fees 05/03/2003 J 852 3 Salmon, Mr D B 11 Routine Inspection Fees 04/03/2003 J 842 3 Hiller, Mrs J I & Mr W K 04/03/2003 J 843 3 Hiller, Mrs J I & Mr W K 04/03/2003 J 844 3 Hiller, Mrs J I & Mr W K 04/03/2003 J 845 3 Fish, Mrs G 04/03/2003 J 846 3 Large, Mrs M E 04/03/2003 J 847 3 Hawthorn, Mrs K & Mr H 05/03/2003 J 849 3 Balloon, Mrs K F & Mr R 05/03/2003 J 850 3 Badger, Mrs P & Mr K 05/03/2003 J 851 3 Lanky, Mr G 12 P.C.R. Inspection Fees 04/03/2003 J 848 3 Balloon, Mrs K F & Mr R 13 IBA Company Bonds 14 Bonds Held External 05/03/2003 J 853 1 Trust Bank Account 15 Deposits Held External 16 Commercial Management Fees 17 Strata Company Commission 18 Sundry Charges 83 Barlor Advertising - Details Bond, Mr J Harry, Mr J A Moneypenny, Ms M Poole, Ms M Snooke & Mr Daily Banking Plerk, Ms S Underwood, Ms K Faul & Zimer, Ms C Fergie & Mr M Turley, Ms I Electricity Electricity Bell, Smith Ms S D & Mr A Daily Banking Quick, Ms K L Water Consumption Sutton, Mr A C Old, Mrs E M And Mr G Water Consumption-Remai Required after inspection Simmy, Ms E J Villa, Mrs L Judge, Mrs N & Mr S Daily Banking Ramsay, Mona Bond from Tenant. Stamp Duty from Tenant. Letting Fee to Owner. Deposit on Sale Tenant Account Credit Pay Tenant Account Credit Pay Tenant Account Credit Pay Tenant Account Credit Pay Termite inspection and rep Electricity Bond from Tenant. Stamp Duty from Tenant. Leasing Fee Property Inspection Property Inspection Property Inspection Property Inspection Property Inspection Property Inspection Final Inspection Fee Property Inspection Property Inspection Inventory Fee Bond Deposited in Bond T/ V 2.4.0 (Build 10) Property/Tenant Debit Credit Opening Balance Bond, Mr J 450.00 Harry, Mr J A 145.00 Moneypenny, Ms 450.00 Poole, Ms M Snook 180.00 2100.00 Plerk, Ms S 280.00 Underwood, Ms K 300.00 Zimer, Ms C Fergie 260.00 Turley, Ms I 180.00 Turley, Ms I 53.01 Turley, Ms I 2.50 Bell, Smith Ms S D 290.00 1365.51 Quick, Ms K L 115.00 Quick, Ms K L 38.70 Sutton, Mr A C 260.00 Old, Mrs E M And 290.00 Old, Mrs E M And 39.95 Old, Mrs E M And 90.00 Simmy, Ms E J 250.00 Villa, Mrs L 260.00 Judge, Mrs N & Mr 140.00 1483.65 Ramsay, Mona 350.00 Ramsay, Mona 700.00 Ramsay, Mona 36.85 Ramsay, Mona 175.00 2500.00 Tolliver, Michael 50.00 Roys Records 100.00 Mort, Mr M E Jones 35.00 Hinder, Ms K Pleth 40.00 No Transactions No Transactions 64 Bluebird Road 112.20 No Transactions Turley, Ms I 2.50 No Transactions Ramsay, Mona 700.00 No Transactions No Transactions Ramsay, Mona 36.85 No Transactions 99 Bunford Street 360.00 No Transactions 23 Walls Place 30.00 77 Walls Place 30.00 62 Boradleaf Drive 30.00 3 Smithwell Drive 30.00 94 Fundly Pass 30.00 41 Nini Street 30.00 10 Scroll Pass 45.00 13B Swans Drive 30.00 334 Bluebottom Ris 30.00 No Transactions 10 Scroll Pass 50.00 No Transactions No Transactions Dainty, Ms C M 100.00 No Transactions No Transactions No Transactions No Transactions No Transactions Balance 875.00DR 1325.00DR 1470.00DR 1920.00DR 2100.00DR 0.00CR 280.00DR 580.00DR 840.00DR 1020.00DR 1073.01DR 1075.51DR 1365.51DR 0.00CR 115.00DR 153.70DR 413.70DR 703.70DR 743.65DR 833.65DR 1083.65DR 1343.65DR 1483.65DR 0.00CR 350.00DR 1050.00DR 1086.85DR 1261.85DR 3761.85DR 3811.85DR 3911.85DR 3946.85DR 3986.85DR 0.00CR 0.00CR 112.20CR 0.00CR 2.50CR 1340.00CR 2040.00CR 0.00CR 35.50CR 72.35CR 0.00CR 360.00CR 0.00CR 30.00CR 60.00CR 90.00CR 120.00CR 150.00CR 180.00CR 225.00CR 255.00CR 285.00CR 0.00CR 50.00CR 0.00CR 540.00DR 640.00DR 0.00CR 0.00CR 0.00CR 0.00CR 0.00CR Page 1 A-9.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. Date Type Ref No A/C No Contra A/C Name Details Property/Tenant Debit Credit 92 Jordan Pty Ltd No Transactions 94 Dickson Advertising No Transactions 10036 35 Belmont Parade, Kenwick - Bail No Transactions 10037 35 Bollig Street, Kenwick - Simpso No Transactions 10038 55 Plane Street - Brian Hawkins No Transactions 05/03/2003 R 3676 2 Daily Banking Deposit on Sale 2500.00 32001 Tenant Account Credits Held - Te No Transactions 11/03/2003 R 3677 2 Daily Banking Tenant Account Credit Pay Tolliver, Michael 50.00 11/03/2003 R 3678 2 Daily Banking Tenant Account Credit Pay Roys Records 100.00 11/03/2003 R 3679 2 Daily Banking Tenant Account Credit Pay Mort, Mr M E Jones 35.00 11/03/2003 R 3680 2 Daily Banking Tenant Account Credit Pay Hinder, Ms K Pleth 40.00 50000 35 Belmont Parade Kenwick - Char No Transactions 99001 The Penny Arcade - Lotsaloot, Mr No Transactions Accounts 1 & 3 (Bank & Landlord Funds) have separate detailed ledgers. V 2.4.0 (Build 10) Balance 300.00CR 0.00CR 5000.00CR 0.00CR 0.00CR 2500.00CR 0.00CR 50.00CR 150.00CR 185.00CR 225.00CR 1000.00CR 2160.31CR Page 2 A-9.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Tenant Funds Held Against Future Accounts Date: 11/03/2003 Time: 3:34:42 PM As at 11 March 2003 Tenant Name Hinder, Ms K Pleth & Mr J Mort, Mr M E Jones & Mr C H Roys Records Tolliver, Michael ID No 116 92 126 130 Amount 40.00 35.00 100.00 50.00 Total Credits Held on behalf of tenants = $225.00 V 2.4.0 (Build 10) Page 1 A-10 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. NOTIONAL AUSTRALIA BANK WEST FREMANTLE WA Account Statement THE MANAGER GEEDEE – REAL ESTATE 801 CANNING HIGHWAY APPLECROSS WA 6153 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------GEEDEE - REAL ESTATE REBA TRUST ACCOUNT TC 12345 Account No: 386-136 435645359 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Particulars Debit Brought CASH AND/OR CHEQUES 281.40 1812 437.68 1825 469.77 1826 254.02 1820 404.40 1814 159.03 DEPOSIT ID98424 40,037.67 CR 140.00 DISHONOUR FEE 20.00 398.16 DEPOSIT ID 29704 125.00 1822 245.03 1833 139.00 1821 438.25 TOTALS THIS PAGE Forward Balance 2391.61 1808 1817 Credit 3246.74 Issued Today – Page number 001 2656.61 Final Balance A-11 39,447.54 CR © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Trust Account Trial Balance Date: 11/03/2003 Time: 5:10:37 PM Primary Accounts A/C No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 83 92 94 10036 10037 10038 32001 50000 99001 Type Debit Debit System Fees System Fees System Fees System Fees Fees Fees Debit Debit Debit Fees Credit Fees Fees Credit Fees Sale Sale Sale System Vendor V/O Account Name Trust Bank Account Daily Banking Landlord Funds BAD/GST Collections Direct Banking Rent Commission Bonds Received Advertising Stamp Duty Letting Fees Routine Inspection Fees P.C.R. Inspection Fees IBA Company Bonds Bonds Held External Deposits Held External Commercial Management Fees Strata Company Commission Sundry Charges Barlor Advertising Jordan Pty Ltd Dickson Advertising 35 Belmont Parade, Kenwick 35 Bollig Street, Kenwick 55 Plane Street Tenant Account Credits Held 35 Belmont Parade Kenwick The Penny Arcade Totals Opening DR Opening CR 14418.41 875.00 5997.60 Current DR 17567.42 9100.06 112.20 2.50 2040.00 1340.00 35.50 540.00 15833.41 V 2.4.0 (Build 10) Current CR 72.35 360.00 285.00 50.00 640.00 5000.00 300.00 300.00 5000.00 5000.00 1000.00 2160.31 15833.41 2500.00 225.00 1000.00 2160.31 23207.42 23207.42 Page 1 A-12 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Tenant Bonds To Administrator Summary Date: 27/02/2003 Time: 9:44:38 AM Included in Cheque Tenant Name Blarney, Ms L Doog & Ms BC Sinclair, Mr C Towing, Mrs J B Property Address 94 Fundly Pass, Thornlie WA 6108 94 Fundly Pass, Thornlie WA 6108 54B Wren Place, KENWICK WA 6107 Total A-13 Amount 640.00 640.00 540.00 1820.00 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Fax Transmission The Manager National Australia Bank Applecross 27 February 2003 Fax No: 9364 7777 Transfer Authority Number: 854 Request the sum of $1300.00 be transferred as follows: From:Account 123-456-123456789 in the name of:Demonstration - Real Estate (ACN ) T/A GeeDee - Real Estate REBA Trust Account TC -190542 To: Account: 123-456-987654321 in the name of:Demonstration - Real Estate (ACN ) T/A GeeDee - Real Estate REBA TENANCY BOND TRUST A/C TC -190542 Request our Transfer Authority Number 854 be included as part of the transaction details recording the above transfer. Request advice by return facsimile confirming that the balance of account 123-456-987654321 will be $1940.00 when the above transfer has been transacted. ____________________________ ____________________________ Signed Signed Faxed by: ___________________________ Signed For Office Use Only Ramsay, Mona Tolliver, Michael TOTAL AMOUNT $700.00 $600.00 $1300.00 A-14.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. Return Fax Transmission To: GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 27/02/2003 Fax No: 08 9364 7433 Reference to your Transfer Authority Number 854 dated 27/02/2003 transferring the sum of $1300.00 It is confirmed that the balance of account 123-456-987654321 will be $1940.00 when the referenced transfer has been transacted. Signed: ..................................... For: National Australia Bank Applecross A-14.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Fax Transmission The Manager National Australia Bank Applecross 11 March 2003 Fax No: 9364 7777 Transfer Authority Number: 856 Request the sum of $600.00 be transferred as follows: From:Account 123-456-987654321 in the name of:Demonstration - Real Estate (ACN ) T/A GeeDee - Real Estate REBA TENANCY BOND TRUST A/C TC -190542 To: Account: 123-456-123456789 in the name of:Demonstration - Real Estate (ACN ) T/A GeeDee - Real Estate REBA Trust Account TC -190542 Request our Transfer Authority Number 856 be included as part of the transaction details recording the above transfer. Request advice by return facsimile confirming that the balance of account 123-456-987654321 will be $800.00 when the above transfer has been transacted. ____________________________ ____________________________ Signed Signed Faxed by: ___________________________ Signed For Office Use Only Tolliver, Michael TOTAL AMOUNT $600.00 $600.00 A-15.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. Return Fax Transmission To: GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 11/03/2003 Fax No: 08 9364 7433 Reference to your Transfer Authority Number 856 dated 11/03/2003 transferring the sum of $600.00 It is confirmed that the balance of account 123-456-987654321 will be $800.00 when the referenced transfer has been transacted. Signed: ..................................... For: National Australia Bank Applecross A-15.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Ms L B Davies & Mr D Rafter 9/778 Bypass Road Burswood WA 6100 27 February, 2003 Tenant Bond Statement For : Ms L B Davies & Mr D Rafter Property : 9/778 Bypass Road, Burswood WA 6100 Date 27/02/2003 27/02/2003 27/02/2003 27/02/2003 27/02/2003 27/02/2003 27/02/2003 27/02/2003 Ref. R3684 R3685 R3685 R3685 R3685 R3685 R3685 C1873 Details IA:Bond From Tenant ** Rent :08/10/2002 - 14/10/2002 IA:Water Consumption IA:Carpet Cleaning IA:General Cleaning IA:Garden Maint. IA:Garden Maint. Bond Refund Tenant Reference Available If Required A-16 Debit 190.00 59.00 125.00 67.00 45.00 74.00 200.00 Credit 760.00 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate CheckList Report Date: 10/03/2003 Time: 3:06:51 PM Outstanding Items Owner/Tenant Name Owners Badger, Mrs P & Mr K Fletcher, Mr G Tenants Harry, Mr J A Jetson, Ms J K Item Date Who Cut Keys Water Reading Scheduled Letter to Shire Letter to Water Corporation Letter to Insurance Company Letter to State Revenue To Let Advert PCR to Tenant Signed PCR Returned Copy of Signed PCR to Tenant Organise To Let Adverts* V 2.4.0 (Build 10) Page 1 A-17.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate CheckList Report Date: 10/03/2003 Time: 3:09:01 PM Outstanding & Completed Items Owner/Tenant Name Owners Badger, Mrs P & Mr K Fletcher, Mr G Tenants Harry, Mr J A Jetson, Ms J K Ite m Da t e Who Copy of Authority to Owner Organise Lawnmowing Cut Keys Copy of Authority to Owner Water Reading Scheduled Letter to Shire Letter to Water Corporation Letter to Insurance Company Letter to State Revenue Cut Keys To Let Advert 12/12/2001 12/12/2001 GD GD 10/03/2003 ZXC 10/03/2003 ZXC Copy of Lease to Tenant PCR to Tenant Signed PCR Returned Copy of Signed PCR to Tenant Request Meter Reading* Signed Vacating Notice Received* Vacate Date On Computer* Written Notice to Owner and Tenant* Organise To Let Adverts* 10/03/2003 ZXC 10/03/2003 10/03/2003 10/03/2003 10/03/2003 ZXC ZXC ZXC ZXC V 2.4.0 (Build 10) Page 1 A-17.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate CheckList Report Date: 10/03/2003 Time: 3:17:47 PM Outstanding & Completed Items Owner/Tenant Name Property Sales 35 Belmont Parade, Kenwick 55 Plane Street Ite m Details Entered in Sales Book Deposit Received Pest Control Certificate Received Finance Approval to Purchaser S/A Details Entered in Sales Book Write to Vendor & Purchaser Deposit Received Pest Control Certificate Received Letter to Conjunctional Agent Finance Approval Received Deposit Less Commission Transferred Commission to Conjuctional Agent V 2.4.0 (Build 10) Da t e Who 10/03/2003 ZXC 10/03/2003 ZXC 10/03/2003 10/03/2003 ZXC ZXC Page 1 A-17.3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Property Disbursement Check Listing Date: 10/03/2003 Time: 3:11:09 PM All Areas Property Address Owner Name Rates LTax Water P.Ins L.Ins Gdn. Levy Mow Elec. Gas Pest Mort. .Lilliput Lane - Unit 1 The Owners Of Lilliput La .Lilliput Lane - Unit 2 The Owners Of Lilliput La .Lilliput Lane - Unit 3 The Owners Of Lilliput La .Lilliput Lane - Unit 4 The Owners Of Lilliput La .Lilliput Lane - Unit 5 The Owners Of Lilliput La .Master Lilliput Lane The Owners Of Lilliput La 10 Scroll Pass Balloon, Mrs K F & Mr R 11 Blackswell Road Padbury, Ms C M 12 High Street Ford, Mr B A 13B Swans Drive Badger, Mrs P & Mr K 178 Ninth Avenue Hiller, Mrs J I & Mr W K 21 Bucks Road Kelly, Mrs M & Mr C 23 Point Court Rainam, Mr N 23 Walls Place Hiller, Mrs J I & Mr W K 24 Norma Street Williams, Mrs M 3 Dura Court McGregor, Mr Patrick 3 Smithwell Drive Fish, Mrs G 324 Durham Drive Howard, Mr K 334 Bluebottom Rise Lanky, Mr G 41 Nini Street Hawthorn, Mrs K & Mr H 54B Wren Place Fiddock, Mr M 55 Simmons Street Bad, Mrs R & Mr M 56 Staple Way Fletcher, Mr G Q Q 2 4 X X X X X X X 62 Boradleaf Drive Hiller, Mrs J I & Mr W K 64 Bluebird Road Midland, Mr S & Mrs L Ro 66 Vaude Avenue Gray, Mr F P 667 Rapestery Way James Mrs S P 73 Buckley Road Ford, Mr B A Y Y 4 X 77 Jilly Way Fraser, Mr D S & Mrs J W 77 Smith Court Bad, Mrs R & Mr M 77 Walls Place Hiller, Mrs J I & Mr W K 779 Bitter Road Fish, Mrs G 81 Papper Close Brown, Mr A 874 Queens Road Kerr, Mr G 88 Plain Pass Bad, Mrs R & Mr M Q Y Q 7 4 9/778 Bypass Road Gray, Mr F P 94 Fundly Pass Large, Mrs M E 99 Bunford Street Salmon, Mr D B 993 Trainly Way Pitt, Mrs P & Mr C 994 Clore Way Conway, Mr A The Penny Arcade - Shop Lotsaloot, Mr Louie The Penny Arcade - Shop Lotsaloot, Mr Louie The Penny Arcade - Shop Lotsaloot, Mr Louie The Penny Arcade - Shop Lotsaloot, Mr Louie 44 Properties Printed X = Pay for Owner, Q = Quarterly, S = Six Monthly, Y = Yearly, 1..12 = Month of Year V 2.4.0 (Build 10) Page 1 A-17.4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Creditor History Report Date: 11/03/2003 Time: 8:48:58 AM All Creditors Invoice Date Paid AON Risk Services 9687 08/02/2003 04/03/2003 Billett Glass 3816 04/02/2003 06/03/2003 354 10/02/2003 06/03/2003 BMJ Fencing 3789 17/02/2003 04/03/2003 Bryan's Pest Control 568 17/02/2003 06/03/2003 587 17/02/2003 06/03/2003 City Roofing 578 17/02/2003 04/03/2003 City Waste 89688 26/02/2003 04/03/2003 Control Air Conditioning 1234 26/02/2003 04/03/2003 1234 26/02/2003 04/03/2003 1234 26/02/2003 04/03/2003 1234 26/02/2003 04/03/2003 George Bush 1238 26/02/2003 06/03/2003 1297 26/02/2003 06/03/2003 GJD Property Services 96 16/02/2003 04/03/2003 5463 17/02/2003 04/03/2003 Kings Plumbing & Gas 9658 17/02/2003 04/03/2003 Nifty Carpet Cleaning 56389 17/02/2003 04/03/2003 Pool Masters 635 05/02/2003 04/03/2003 684 15/02/2003 04/03/2003 RAC INSURANCE PTY LTD 8514 18/02/2003 06/03/2003 Trusty Lock and Key 631 02/02/2003 04/03/2003 6318 08/02/2003 04/03/2003 3216 08/02/2011 04/03/2003 Urban Fire Control 275 03/02/2003 04/03/2003 Water Corporation 04/03/2003 04/03/2003 Will's Locksmith 3684 26/02/2003 04/03/2003 Williams Electrical 545 02/02/2003 04/03/2003 526 26/02/2003 04/03/2003 528 26/02/2003 04/03/2003 532 26/02/2003 04/03/2003 547 26/02/2003 04/03/2003 Property Details 993 Trainly Way Insurance 10 Scroll Pass 3 Smithwell Drive Repair back window reglaze front door 77 Jilly Way Repair to rear/side fence 77 Smith Court 23 Walls Place W/O Cheque Amount 1875 115.00 58.00 112.00 1876 Annual Fee Annual Fee 285.00 110.00 110.00 3 Dura Court Gutter clean & repair 1877 189.00 56 Staple Way Unblock septic tank 1878 229.00 1879 1879 1879 1879 125.00 125.00 225.00 125.00 The Penny Arcade The Penny Arcade The Penny Arcade The Penny Arcade - Sh Service Air-con Sh Service AIr-Con Sh Service & Repair AIr-Con Sh Service AIr-Con .Master Lilliput Lane .Master Lilliput Lane Lawns for July Lawns August 68.00 68.00 .Master Lilliput Lane Repair gate on bin area The Penny Arcade - Sh Repairs to rear door 1880 1880 48.00 90.00 The Penny Arcade - Sh Gas hot water repairs 1881 156.00 Carpet clean 1883 90.00 .Master Lilliput Lane 178 Ninth Avenue Monthly service Clean & chemicals 1884 1884 88.00 75.00 .Master Lilliput Lane Strata Insurance 3 Smithwell Drive 475.00 The Penny Arcade - Sh Re-key rear lock .Master Lilliput Lane Repairs to unit 1 - rear d 11 Blackswell Road Install window locks 1885 1885 1885 87.00 65.00 245.00 .Master Lilliput Lane Check equipment 1886 185.00 CEDIRT 1890 -15.00 Install locks to Meter bo 1889 480.00 Repair faulty p/point Repair wall outlet Install exhaust fan INstall exhaust fan Repair RCD 1888 1888 1888 1888 1888 65.00 65.00 165.00 165.00 95.00 99 Bunford Street .Master Lilliput Lane The Penny Arcade - Sh 11 Blackswell Road 23 Walls Place 56 Staple Way 3 Dura Court V 2.4.0 (Build 10) Page 1 A-18 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Daily Transactions Report Date: 10/03/2003 Time: 2:54:29 PM For : 10/03/2003 Date Reference Paid To/Received From Account Details Amount 461 Trust Bank Account Daily Banking Daily Banking 6578.93 1871 Commissioner of State Revenu Stamp Duty Stamp Duty Stamp Duty 1872 The Bond Administrator Bonds Received Bonds Received Bonds Received 1873 Ms L B Davies & Mr D Rafter Bonds Received Stamp Duty Payout Stamp Duty Payout Stamp Duty Payout Total Receipt from Bond Funds Receipt from Bond Funds Receipt from Bond Funds Total Receipt from Bond Funds 42.50 36.85 35.50 114.85 640.00 640.00 540.00 1820.00 200.00 854 Bonds Held External Trust Bank Account Trust Bank Account 855 Trust Bank Account Bonds Held External Bond Deposited in Bond T/A Bond Deposited in Bond T/A Total Direct Bank Transfer 700.00 600.00 1300.00 540.00 3677 3678 Tolliver,Michael Staple, Miss V Bad, Mrs R & Mr M Hiller, Mrs J I & Mr W K Hiller, Mrs J I & Mr W K 3679 3680 Zimer, Ms C Fergie & Mr M Ms L B Davies & Mr D Rafter Fletcher, Mr G Gray, Mr F P Gray, Mr F P Gray, Mr F P 3681 3682 3683 3684 3685 Old, Mrs E M And Mr G Towing, Mrs J B Sinclair, Mr C Ms L B Davies & Mr D Rafter Rafter, Ms L B Davies & Mr D Stamp Duty Bonds Received Bonds Received Bonds Received Gray, Mr F P Gray, Mr F P Gray, Mr F P Gray, Mr F P Gray, Mr F P Gray, Mr F P 3686 3687 Ms E J Simmy Staple, Miss V Bonds Received Hiller, Mrs J I & Mr W K Stamp Duty Stamp Duty Stamp Duty 3688 3700 Plerk, Ms S Simmy, Ms E J Balloon, Mrs K F & Mr R Padbury, Ms C M Rent-05/03/2003 - 01/04/2003 Rent-19/02/2003 - 01/04/2003 Water Consumption Total Rent-14/03/2003 - 27/03/2003 Rent-22/09/2002 - 04/11/2002 Water Consumption Water Consumption Total IA:Stamp Duty From Tenant ** IA:Bond From Tenant ** IA:Bond From Tenant ** IA:Bond From Tenant ** Receipt from Bond Funds Receipt from Bond Funds Receipt from Bond Funds Receipt from Bond Funds Receipt from Bond Funds Receipt from Bond Funds Total IA:Bond From Tenant ** Rent-02/04/2003 - 13/05/2003 IA:Stamp Duty From Tenant ** IA:Bond From Tenant ** IA:Leasing Fee To Owner Total Water Consumption -IA:Water Water Consumption 600.00 660.00 23.10 683.10 260.00 1191.43 36.85 45.70 1273.98 42.50 540.00 640.00 760.00 190.00 59.00 125.00 67.00 45.00 74.00 560.00 500.00 750.00 50.00 500.00 150.00 1450.00 50.00 20.00 Bankings 27/03/2003 Cheques Journals Receipts 10/03/2003 V 2.4.0 (Build 10) Page 1 A-19 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate DEFT File Report Date: 11/03/2003 Time: 9:03:22 AM Residential Properties DISCLAIMER: This report is produced in cases where your bank requires you to supply the Bank ID numbers for your tenants. It uses TenantID+10000 with a Mod10v02 checkdigit appended and is prepended with "0" to bring the length to 7 digits. IMPORTANT: The onus is on you to ensure that these numbers are acceptable to your bank's system as GEEDEE REALTY SYSTEMS will not be responsible for any direct or indirect loss incurred. Tenant Name Pillow, Mr J Main, Ms D N Lamb, Mr G & Mrs T Plerk, Ms S Ramsay, Mona Number of Tenants=5 Address1 77 Walls Place 41 Nini Street 23 Point Court 10 Scroll Pass 12 High Street Suburb ARMADALE Beckenham W KENWICK KENWICK APPLECROSS V 2.4.0 (Build 10) State P.Code WA 6153 BPayNo 0100495 0101063 0101147 0101196 16874 ID 49 106 114 119 131 Page 1 A-20 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Tenant Direct Depositors Date: 10/03/2003 Time: 2:59:08 PM All Areas - Kerry Simpson Tenant Name Property Address Badley, Ms M E 324 Durham Drive, KENWICK WA 610 Bell, Smith Ms S D & Mr A M 64 Bluebird Road, East Victoria Park W Blarney, Ms L Doog & Ms BC 94 Fundly Pass, Thornlie WA 6108 Bond, Mr J .Lilliput Lane - Unit 1, PERTH 6000 Botham, Mr B 10 Scroll Pass, KENWICK 6107 Budge, Mr DC 178 Ninth Avenue, Armadale WA 6112 Crown, Mr Thomas .Lilliput Lane - Unit 4, PERTH 6000 Dainty, Ms C M 81 Papper Close, Gosnells W A 6110 Eve, Mrs S F & Mr D A 99 Bunford Street, Bentley WA 6102 Gulliver, Mr G .Lilliput Lane - Unit 3, PERTH 6000 Harris, Mrs L J 993 Trainly Way, ARMADALE 6112 Harry, Mr J A 3 Dura Court, KENWICK WA 6107 Harvey, Ms A Kirkwood & Mr P 77 Smith Court, CANNINGTON 6107 Head, Ms J 73 Buckley Road, KENWICK WA 6107 Hinder, Ms K Pleth & Mr J 88 Plain Pass, QUEENS PARK 6107 Honda, Ms K & Mr A 779 Bitter Road, Mirrabooka WA 6061 Jetson, Ms J K 62 Boradleaf Drive, ARMADALE 6112 Judge, Mrs N & Mr S 324 Durham Drive, KENWICK WA 610 June, Mr D Blooms & Ms S 334 Bluebottom Rise, Kenwick W A 61 Lamb, Mr G & Mrs T 23 Point Court, KENWICK 6107 Lessy, Mr H A 21 Bucks Road, KENWICK 6107 Main, Ms D N 41 Nini Street, Beckenham WA 6107 Moneypenny, Ms M .Lilliput Lane - Unit 2, PERTH 6000 Monty, Ms J L 24 Norma Street, Maddington WA 6109 Mort, Mr M E Jones & Mr C H 24 Norma Street, Maddington WA 6109 Mr Movies Video Store The Penny Arcade - Shop 3, 929 Hay S Norman's Knives The Penny Arcade - Shop 2, 929 Hay S O'Hara, Ms S .Lilliput Lane - Unit 5, PERTH 6000 Old, Mrs E M And Mr G 77 Jilly Way, Burswood 6100 Pillow, Mr J 77 Walls Place, ARMADALE WA 6112 Plerk, Ms S 10 Scroll Pass, KENWICK 6107 Poole, Ms M Snooke & Mr N 99 Bunford Street, Bentley WA 6102 Quick, Ms K L 178 Ninth Avenue, Armadale WA 6112 Rafter, Ms L B Davies & Mr D 9/778 Bypass Road, Burswood WA 610 Ramsay, Mona 12 High Street, APPLECROSS 6153 Roys Records The Penny Arcade - Shop 1, 929 Hay S Simmy, Ms E J 11 Blackswell Road, KENWICK WA 61 Sinclair, Mr C 94 Fundly Pass, Thornlie WA 6108 Staple, Miss V 23 Walls Place, ARMADALE WA 6112 Sutton, Mr A C 13B Swans Drive, KENWICK 6107 The Chocolate Shop The Penny Arcade - Shop 4, 929 Hay S Towing, Mrs J B 54B Wren Place, KENWICK WA 6107 Turley, Ms I 66 Vaude Avenue, Victoria Park WA 610 Underwood, Ms K Faul & Mr G 24 Norma Street, Maddington WA 6109 Young, Ms K G 994 Clore Way, MADDINGTON WA 61 Number of Tenants Using Direct Deposits = 45 V 2.4.0 (Build 10) Rent Per 140.00 Week 145.00 Week 135.00 Week 450.00 Quarter 140.00 Week 115.00 Week 450.00 Quarter 140.00 Week 135.00 Week 450.00 Quarter 145.00 Week 145.00 Week 115.00 Week 140.00 Week 155.00 Week 125.00 Week 115.00 Week 140.00 Week 155.00 Week 145.00 Week 140.00 Week 155.00 Week 450.00 Quarter 145.00 Week 150.00 Week 2185.00 Month 1635.00 Month 450.00 Quarter 145.00 Week 110.00 Week 140.00 Week 180.00 Week 115.00 Week 190.00 Week 175.00 Week 2800.00 Month 125.00 Week 135.00 Week 220.00 Fortnight 130.00 Week 1000.00 Month 110.00 Week 180.00 Week 150.00 Week 606.66 Week ID No 98424 11540 77773 000101212 18511 81778 000101246 10807 54496 000101238 60486 64891 22086 22687 74655 45847 29704 02343 57882 80990 15128 10693 000101220 95337 99743 000101287 000101279 000101253 80308 40766 01671 61258 85305 17326 16874 000101261 51349 69615 70232 46059 000101295 74022 17301 63679 65510 Page 1 A-21 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Manual Payment Tenants Date: 10/03/2003 Time: 3:01:19 PM All Areas - Kerry Simpson Tenant Name Property Address Villa, Mrs L 3 Smithwell Drive, Bentley WA 6102 Willis, Mrs J & Mr K 667 Rapestery Way, Armadale WA 611 Zimer, Ms C Fergie & Mr M 56 Staple Way, Kenwick W A 6107 Number of Tenants Using Manual Payments = 3 V 2.4.0 (Build 10) Rent 130.00 140.00 130.00 Per Week Week Week ID No * * *cash Page 1 A-22 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Tenant Direct Debits Report Date: 10/03/2003 Time: 3:01:38 PM All Areas - Kerry Simpson Tenant Name Address Badley, Ms M E 324 Durham Drive, KENWICK WA 610 Bell, Smith Ms S D & Mr A M 64 Bluebird Road, East Victoria Park W Blarney, Ms L Doog & Ms BC 94 Fundly Pass, Thornlie WA 6108 Botham, Mr B 10 Scroll Pass, KENWICK 6107 Budge, Mr DC 178 Ninth Avenue, Armadale WA 6112 Dainty, Ms C M 81 Papper Close, Gosnells W A 6110 Eve, Mrs S F & Mr D A 99 Bunford Street, Bentley WA 6102 Harris, Mrs L J 993 Trainly Way, ARMADALE 6112 Harry, Mr J A 3 Dura Court, KENWICK WA 6107 Harvey, Ms A Kirkwood & Mr P 77 Smith Court, CANNINGTON 6107 Head, Ms J 73 Buckley Road, KENWICK WA 6107 Hinder, Ms K Pleth & Mr J 88 Plain Pass, QUEENS PARK 6107 Honda, Ms K & Mr A 779 Bitter Road, Mirrabooka WA 6061 Jetson, Ms J K 62 Boradleaf Drive, ARMADALE 6112 Judge, Mrs N & Mr S 324 Durham Drive, KENWICK WA 610 June, Mr D Blooms & Ms S 334 Bluebottom Rise, Kenwick W A 61 Lamb, Mr G & Mrs T 23 Point Court, KENWICK 6107 Lessy, Mr H A 21 Bucks Road, KENWICK 6107 Main, Ms D N 41 Nini Street, Beckenham WA 6107 Monty, Ms J L 24 Norma Street, Maddington WA 6109 Mort, Mr M E Jones & Mr C H 24 Norma Street, Maddington WA 6109 Old, Mrs E M And Mr G 77 Jilly Way, Burswood 6100 Pillow, Mr J 77 Walls Place, ARMADALE WA 6112 Plerk, Ms S 10 Scroll Pass, KENWICK 6107 Poole, Ms M Snooke & Mr N 99 Bunford Street, Bentley WA 6102 Quick, Ms K L 178 Ninth Avenue, Armadale WA 6112 Rafter, Ms L B Davies & Mr D 9/778 Bypass Road, Burswood WA 610 Simmy, Ms E J 11 Blackswell Road, KENWICK WA 61 Sinclair, Mr C 94 Fundly Pass, Thornlie WA 6108 Staple, Miss V 23 Walls Place, ARMADALE WA 6112 Sutton, Mr A C 13B Swans Drive, KENWICK 6107 Tolliver, Michael 55 Simmons Street, PERTH 6000 Towing, Mrs J B 54B Wren Place, KENWICK WA 6107 Turley, Ms I 66 Vaude Avenue, Victoria Park WA 610 Underwood, Ms K Faul & Mr G 24 Norma Street, Maddington WA 6109 Young, Ms K G 994 Clore Way, MADDINGTON WA 61 Number of Tenants Paying by Direct Debit = 36 V 2.4.0 (Build 10) Rent Per 140.00 Week 145.00 Week 135.00 Week 140.00 Week 115.00 Week 140.00 Week 135.00 Week 145.00 Week 145.00 Week 115.00 Week 140.00 Week 155.00 Week 125.00 Week 115.00 Week 140.00 Week 155.00 Week 145.00 Week 140.00 Week 155.00 Week 145.00 Week 150.00 Week 145.00 Week 110.00 Week 140.00 Week 180.00 Week 115.00 Week 190.00 Week 125.00 Week 135.00 Week 220.00 Fortnight 130.00 Week 150.00 Week 110.00 Week 180.00 Week 150.00 Week 606.66 Week BSB 550-861 388-783 779-135 884-537 683-019 120-357 503-484 340-904 392-022 810-554 450-237 302-962 194-365 494-508 874-127 021-569 739-303 984-260 384-300 539-606 155-526 856-353 042-083 248-017 164-477 426-661 517-067 591-687 259-500 740-361 218-009 101-611 962-584 191-077 040-605 706-385 Account 0163 7404 8727 6750 6160 2867 7393 6942 7145 7802 4934 5576 4235 4454 4345 5577 7294 5181 4006 3134 2843 7041 8134 5507 0471 7199 5121 0727 1183 2008 3176 6518 6565 8067 0502 7419 3639 1400 0456 3649 1088 1380 7264 0286 3884 2866 7444 0641 0039 8436 0193 9161 9596 8941 1563 3582 1991 3732 8662 4511 9049 6842 1561651 3971 4419 9246 4262 7451 0012 3996 0738 Page 1 A-23 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate End of Period Preview Date: 11/03/2003 Time: 3:41:28 PM Residential South Date 37 Time Type From/T Bad, Mrs R & Mr M 44 Badger, Mrs P & Mr K 05/03/2003 4:15:58 P R T 05/03/2003 4:17:27 P J P 42 Balloon, Mrs K F & Mr R 04/03/2003 4:10:31 P J P 04/03/2003 4:11:05 P R T 05/03/2003 4:17:25 P J P 25 Brown, Mr A 05/03/2003 4:18:59 P C 32 47 P Conway, Mr A Fiddock, Mr M Ref No Date From Date To Details AMOUNTS TO BE HELD 3670 01/03/2003 14/03/200 Sutton, Mr A C 850 Property Inspection Management Fees Due BAD Charges Due GST Charges Due Payment Due 848 Inventory Fee 3664 28/02/2003 13/03/200 Plerk, Ms S 849 Final Inspection Fee Management Fees Due BAD Charges Due GST Charges Due Payment Due AMOUNTS TO BE HELD 1869 Lawnmowing Sundries Charges Due BAD Charges Due GST Charges Due AMOUNTS TO BE HELD AMOUNTS TO BE HELD 1 Fish, Mrs G 04/03/2003 4:10:24 P J 05/03/2003 4:16:55 P R P T 845 Property Inspection 3673 28/02/2003 13/03/200 Villa, Mrs L Management Fees Due Sundries Charges Due Payment Due AMOUNTS TO BE HELD 17 Fletcher, Mr G 04/03/2003 4:11:29 P R T 3666 28/02/2003 13/03/200 Zimer, Ms C Fergie & Mr M Management Fees Due Sundries Charges Due AMOUNTS TO BE HELD 27 Ford, Mr B A 05/03/2003 4:26:48 P R 05/03/2003 4:26:48 P R T T 3675 05/03/2003 18/03/200 Ramsay, Mona 3675 Letting Fee to Owner. Management Fees Due Sundries Charges Due BAD Charges Due GST Charges Due Payment Due AMOUNTS TO BE HELD 3 Fraser, Mr D S & Mrs J W 05/03/2003 4:16:18 P R T 3671 27/02/2003 12/03/200 Old, Mrs E M And Mr G 05/03/2003 4:16:18 P R T 3671 26/02/2002 10/10/200 Water Consumption-Remainder 05/03/2003 4:16:18 P R T 3671 Required after inspection Management Fees Due Sundries Charges Due Payment Due AMOUNTS TO BE HELD 5 Gray, Mr F P 04/03/2003 4:12:22 P R T 3667 01/03/2003 07/03/200 Turley, Ms I 04/03/2003 4:12:22 P R T 3667 04/12/2002 02/02/200 Electricity 05/03/2003 4:18:59 P C P 1869 Lawnmowing Management Fees Due Sundries Charges Due Payment Due 28 Hawthorn, Mrs K & Mr H 04/03/2003 4:10:25 P J P 847 Property Inspection GST Charges Due V 2.4.0 (Build 10) Debit Credit No Transactions 1830.24 Opening Balance 260.00 30.00 22.10 0.70 5.21 234.99 Opening Balance 50.00 280.00 45.00 23.80 0.70 11.88 201.96 308.00 Opening Balance 33.00 5.00 0.30 0.50 27.50 No Transactions No Transactions 175.88 Opening Balance 30.00 260.00 16.90 5.00 238.10 235.25 Opening Balance 260.00 22.10 5.00 309.70 Opening Balance 350.00 175.00 29.75 5.00 0.70 3.47 293.58 192.50 Opening Balance 290.00 39.95 90.00 24.65 5.00 316.00 285.00 Opening Balance 180.00 53.01 19.00 11.70 5.00 216.31 Opening Balance 30.00 3.00 Balance 1830.24 0.00 33.00 293.00 263.00 240.90 240.20 234.99 0.00 361.34 311.34 591.34 546.34 522.54 521.84 509.96 308.00 0.00 66.30 33.30 28.30 28.00 27.50 0.00 0.00 175.88 0.00 265.25 235.25 495.25 478.35 473.35 235.25 0.00 76.80 336.80 314.70 309.70 0.00 0.00 350.00 525.00 495.25 490.25 489.55 486.08 192.50 0.00 210.70 500.70 540.65 630.65 606.00 601.00 285.00 0.00 19.00 199.00 252.01 233.01 221.31 216.31 0.00 33.00 3.00 0.00 Page 1 A-24.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate End of Period Preview Date: 11/03/2003 Time: 3:41:29 PM Residential South Date Time Type From/T Ref No Date From Date To 26 Hiller, Mrs J I & Mr W K 04/03/2003 4:10:19 P J P 842 04/03/2003 4:10:22 P J P 843 04/03/2003 4:10:23 P J P 844 05/03/2003 4:15:37 P R T 3669 03/03/2003 09/03/200 05/03/2003 4:15:37 P R T 3669 19/08/2002 18/02/200 05/03/2003 4:18:49 P C P 1868 05/03/2003 4:18:59 P C P 1869 31 Howard, Mr K 05/03/2003 4:17:11 P R 6 36 T Details Property Inspection Property Inspection Property Inspection Quick, Ms K L Water Consumption Landlord insurance Lawnmowing Management Fees Due Sundries Charges Due BAD Charges Due GST Charges Due AMOUNTS TO BE HELD 3674 04/03/2003 10/03/200 Judge, Mrs N & Mr S Management Fees Due Sundries Charges Due GST Charges Due AMOUNTS TO BE HELD James Mrs S P Kelly, Mrs M & Mr C BAD Charges Due AMOUNTS TO BE HELD 21 Kerr, Mr G 11 Lanky, Mr G 05/03/2003 4:17:29 P J P 851 Property Inspection Sundries Charges Due AMOUNTS TO BE HELD 18 Large, Mrs M E 04/03/2003 4:10:24 P J 04/03/2003 4:14:10 P C P P 846 1867 Property Inspection Summer service Sundries Charges Due AMOUNTS TO BE HELD 33 McGregor, Mr Patrick 03/03/2003 4:07:27 P R T 04/03/2003 4:13:45 P C P 05/03/2003 4:18:59 P C P 3661 12/03/2003 18/03/200 Harry, Mr J A 1866 repair to back window 1869 Monthly Cut Management Fees Due BAD Charges Due GST Charges Due Payment Due AMOUNTS TO BE HELD 46 Midland, Mr S & Mrs L Rogers, Mr 04/03/2003 4:13:05 P R T 3668 01/03/2003 14/03/200 Bell, Smith Ms S D & Mr A M 04/03/2003 4:14:00 P J P -51 Termite inspection and report 04/03/2003 4:14:11 P C P 1867 Summer service 05/03/2003 4:18:59 P C P 1869 Lawnmowing Management Fees Due BAD Charges Due GST Charges Due AMOUNTS TO BE HELD 50 Padbury, Ms C M 05/03/2003 4:16:39 P R T 3672 21/02/2003 06/03/200 Simmy, Ms E J 05/03/2003 4:18:59 P C P 1869 Lawnmowing Front and Back Management Fees Due BAD Charges Due GST Charges Due Payment Due 2nd Payment Due AMOUNTS TO BE HELD 39 Pitt, Mrs P & Mr C AMOUNTS TO BE HELD 51 Rainam, Mr N 05/03/2003 4:18:59 P C P 1869 Initial mow-Reinvoice 30/4/01 BAD Charges Due 2 Salmon, Mr D B 03/03/2003 4:07:55 P R T 3663 28/02/2003 06/03/200 Poole, Ms M Snooke & Mr N V 2.4.0 (Build 10) Debit Credit Opening Balance 30.00 30.00 30.00 115.00 38.70 155.00 32.00 8.62 5.00 1.00 10.36 224.02 Opening Balance 140.00 11.90 5.00 1.69 121.41 No Transactions No Transactions 0.30 126.61 No Transactions Opening Balance 30.00 5.00 365.45 Opening Balance 30.00 50.00 5.00 198.76 Opening Balance 145.00 85.00 30.00 12.32 1.30 1.23 130.75 285.00 Opening Balance 290.00 112.20 50.00 28.00 18.85 1.30 1.89 82.65 Opening Balance 250.00 25.00 16.25 1.30 1.63 43.41 101.29 311.00 No Transactions 148.70 Opening Balance 30.00 0.30 Opening Balance 180.00 Balance 372.30 342.30 312.30 282.30 397.30 436.00 281.00 249.00 240.38 235.38 234.38 224.02 0.00 0.00 140.00 128.10 123.10 121.41 0.00 0.00 126.91 126.61 0.00 0.00 400.45 370.45 365.45 0.00 283.76 253.76 203.76 198.76 0.00 400.60 545.60 460.60 430.60 418.28 416.98 415.75 285.00 0.00 4.89 294.89 182.69 132.69 104.69 85.84 84.54 82.65 0.00 249.88 499.88 474.88 458.63 457.33 455.70 412.29 311.00 0.00 148.70 0.00 30.30 0.30 0.00 631.00 811.00 Page 2 A-24.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate End of Period Preview Date: 11/03/2003 Time: 3:41:30 PM Residential South Date Time Type From/T 05/03/2003 4:17:45 P J P 24 Williams, Mrs M 04/03/2003 4:11:17 P R T Ref No Date From Date To 852 Details Leasing Fee Management Fees Due Sundries Charges Due Payment Due AMOUNTS TO BE HELD 3665 28/02/2003 13/03/200 Underwood, Ms K Faul & Mr G Management Fees Due Sundries Charges Due BAD Charges Due GST Charges Due Payment Due V 2.4.0 (Build 10) Debit Credit 360.00 13.50 5.00 36.77 395.73 Opening Balance 300.00 25.50 5.00 0.70 3.05 265.75 Balance 451.00 437.50 432.50 395.73 0.00 0.00 300.00 274.50 269.50 268.80 265.75 0.00 Page 3 A-24.3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate End of Period Preview Date: 11/03/2003 Time: 3:41:30 PM Stratas Date Time Type From/T Ref No Date From Date To 52 The Owners Of Lilliput Lane 03/03/2003 4:07:07 P R T 3660 31/03/2003 30/06/200 03/03/2003 4:07:47 P R T 3662 31/03/2003 30/06/200 05/03/2003 4:19:17 P C P 1870 Details Bond, Mr J Moneypenny, Ms M Gas leak common area Sundries Charges Due BAD Charges Due GST Charges Due AMOUNTS TO BE HELD V 2.4.0 (Build 10) Debit Credit Opening Balance 450.00 450.00 150.00 9.00 0.70 0.90 1016.70 Balance 277.30 727.30 1177.30 1027.30 1018.30 1017.60 1016.70 0.00 Page 4 A-24.4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate End of Period Preview Date: 11/03/2003 Time: 3:41:30 PM Commercial Date 53 Time Type From/T Lotsaloot, Mr Louie Ref No Date From Date To Details Total Opening Balances: 5997.60 Debit Credit No Transactions Balance 0.00 Total Closing Balances: 9100.06 V 2.4.0 (Build 10) Page 5 A-24.5 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Income Summary Report Date: 27/02/2003 Time: 10:03:31 AM February 2002 to January 2003 Ca teg o ry Feb 02 Mar 02 Apr 02 May 02 Jun 02 Jul 02 Aug 02 Sep 02 Oct 02 Nov 02 Dec 02 Jan 03 T o t al All Areas: Kerry Simpson Area Totals Entries Residential North: Kerry Simpson Area Totals Entries Residential South: Claire Darcy Income from Owners Electrical Maint Entries General Maint. Entries Advertising Entries Inspection Fee Entries Leasing Fee Entries Inventory Fee Entries GST on Fees & Charges Entries BAD Recoveries Entries Management Fees Entries 4.35 1 101.64 1 405.00 12 230.00 1 67.32 3 345.00 11 930.00 3 120.00 1 134.64 2 430.00 13 730.00 3 137.67 15 26.33 17 1461.88 26 154.84 15 27.67 17 1375.54 25 155.51 17 23.92 17 1365.08 26 285.00 9 140.58 1 475.00 12 820.00 3 24.50 2 188.80 3 340.00 11 460.00 2 91.58 16 24.77 16 1291.59 25 239.12 19 34.93 19 1612.28 28 178.11 17 26.63 17 1407.60 25 330.00 11 19.80 1 300.00 9 510.00 2 15.00 1 194.88 3 429.55 11 1045.00 4 120.12 1 390.00 13 360.00 1 69.33 3 195.00 6 580.00 2 123.33 17 28.92 18 1428.45 25 122.36 14 25.51 14 1147.74 21 194.59 18 28.67 18 1315.18 26 114.30 16 26.85 16 1225.33 24 184.22 17 22.50 17 1384.81 25 V 2.4.0 (Build 9) 240.00 8 225.00 1 150.00 3 130.91 16 22.50 15 1382.78 24 4.35 1 159.50 4 1037.11 18 4164.55 126 5890.00 22 150.00 3 1826.54 197 319.20 201 16398.26 300 Page 1 A-25.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Income Summary Report Date: 27/02/2003 Time: 10:03:31 AM February 2002 to January 2003 Ca teg o ry Feb 02 Mar 02 Apr 02 May 02 Jun 02 Jul 02 Aug 02 Sep 02 Oct 02 Nov 02 Dec 02 Jan 03 T o t al Sundry Fees Entries 75.00 15 75.00 15 75.00 15 70.00 14 70.00 14 70.00 14 70.00 14 55.00 11 65.00 13 60.00 12 70.00 14 65.00 13 820.00 164 Area Totals Entries 2437.52 87 2979.72 90 3034.15 94 1762.94 80 3391.91 96 2695.64 91 1980.70 85 2180.41 72 3287.87 94 2296.60 83 2505.86 84 2216.19 80 30769.51 1036 GST on Fees & Charges Entries BAD Recoveries Entries Sundry Fees Entries 1.50 1 4.20 1 15.00 1 1.50 1 4.20 1 15.00 1 Area Totals Entries 20.70 3 20.70 3 1.00 1 3.00 1 10.00 1 1.00 1 3.00 1 10.00 1 1593.69 1 1593.69 1 Stratas: Wayne Dobinson Income from Owners Commercial: Graham Mason Income from Owners GST on Fees & Charges Entries BAD Recoveries Entries Sundry Fees Entries Commercial Income The Penny Arcade Entries V 2.4.0 (Build 9) Page 2 A-25.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Income Summary Report Date: 27/02/2003 Time: 10:03:31 AM February 2002 to January 2003 Ca teg o ry Feb 02 Mar 02 Apr 02 May 02 Jun 02 Jul 02 Aug 02 Area Totals Entries Sep 02 Oct 02 Nov 02 Dec 02 Jan 03 1607.69 4 T o t al 1607.69 4 GST Exempt: Graham Darcy Area Totals Entries Grand Totals Entries 2437.52 2979.72 3034.15 1762.94 3391.91 2695.64 1980.70 2180.41 3287.87 2296.60 2505.86 3844.58 32397.9 87 90 94 80 96 91 85 72 94 83 84 87 1043 V 2.4.0 (Build 9) Page 3 A-25.3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Income Summary Report Date: 27/02/2003 Time: 10:03:31 AM February 2002 to January 2003 Summary of Totals per Item Income Categories Amount Electrical Maint General Maint. Advertising Inspection Fee Leasing Fee Inventory Fee GST on Fees & Charges BAD Recoveries Management Fees Sundry Fees The Penny Arcade 4.35 159.50 1037.11 4164.55 5890.00 150.00 1829.04 326.40 16398.26 845.00 1593.69 Total 32397.90 V 2.4.0 (Build 9) Page 4 A-25.4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Banking Report Date: 11/03/2003 Time: 9:04:29 AM All Owners - All Areas Owner Name Address Bad, Mrs R & Mr M Badger, Mrs P & Mr K Balloon, Mrs K F & Mr R Brown, Mr A Conway, Mr A Fiddock, Mr M Fish, Mrs G Fletcher, Mr G Ford, Mr B A Fraser, Mr D S & Mrs J W Gray, Mr F P Hawthorn, Mrs K & Mr H Hiller, Mrs J I & Mr W K Howard, Mr K James Mrs S P Kelly, Mrs M & Mr C Kerr, Mr G Lanky, Mr G Large, Mrs M E McGregor, Mr Patrick Midland, Mr S & Mrs L Roger Padbury, Ms C M Pitt, Mrs P & Mr C Rainam, Mr N Salmon, Mr D B Williams, Mrs M The Owners Of Lilliput Lane Lotsaloot, Mr Louie 456 Vase Road,FORRESTFIELD WA 6058 12 Stodd Road,Mindarie WA 6030 43 Berry Place,FORRESTFIELD WA 6058 55 Village Place,ROCKINGHAM WA 6168 777 Casey Place,KENWICK WA 6107 14 Parker Place,Kenwick WA 6107 17 Greed Street,Gosnells WA 6110 888 Sydney Road,Wattle Grove WA 6107 412 Essendon Street,ROCKINGHAM WA 6168 P O Box 440,HILLARYS WA 6923 26 Leek Road,Darlington WA 6070 333 Richmond Road,East Cannington WA 6107 52 Eamer Court,ROCKINGHAM WA 6168 1 Ventura Road,FORRESTFIELD WA 6058 6 Tamble Place,Armadale WA 6112 55 Weston Place,RIVERVALE WA 6103 33 Sherlock Street,Maddington W A 6109 36 Kings Place,LANDSDALE WA 6065 44 Crawford Road,West Swan WA 6055 96 Cash Road,ROCKINGHAM WA 6168 PO Box 27,FORRESTFIELD WA 6058 88 Falls Road,MADDINGTON WA 6109 444 Ingham Road,Parkwood W A 6147 75 Beth Street,GOSNELLS W A 6110 PO Box 777,HILLARYS WA 6923 661 Clarke Street,ROCKINGHAM WA 6168 355 Kings Park Road,Perth WA 6000 929 Parliament Parade,Adelaide South Australia 5000 H.Phone B.Phone Bank 9716 1071 95194150 9592 2549 90862400 9983 4429 95185730 96413922 98633460 9217 5050 9285 5050 9285 4896 96813380 9249 3752 9249 7555 9111 6666 99425550 04 55049204 92163310 94299977 9249 1046 9744 2104 9741 0008 9519 8515 91827590 92803438 95192080 9215 8506 9702 3913 9244 7521 023768437 95038312 90651600 92185645 91720720 9222 3333 0485563874 9777 2211 92828600 91037338 91625090 05 8422 518 05 8539 269 9217 6718 9285 5299 9718 2178 93332460 9289 5922 99217420 98723001 0296460944 9174 4486 9554 8977 COM BW CBL BW CIT CBL WBC COM CBL BW COM CBL ANZ BW COM PNC BW COM ANZ COM BW CBL (08) 4555-12 (08) 4626-98 NAB V 2.4.0 (Build 10) Account # 808-105-96595157 695-658-41899296 750-967-631961 038-158-4773 618-688-80654700 597-282-87652624 750-957-175210 750-967-8622110 000-352-19380070 054-337-504668 390-961-252104 380-880-04787460 750-958-573553 030-337-592083582 390-922-7681023 000-307-19733568 099-999-19588591 890-931-422444 099-999-70855694 390-984-5729999 005-727-1932 7847 305-934-70953979 030-288-578146741 000-307-19707440 390-392-6614444 050-942-161 451 040-358-1239864 Payee Mrs R & Mr M Bad Mrs P & Mr K Badger Mrs K F & Mr R Balloon Mr A Brown Mr A Conway Mr M Fiddock Mrs G Fish Mr G Fletcher Mr B A Ford Mr D S & Mrs J W Fraser Mr F P Gray Mrs K & Mr H Hawthorn Mrs J I & Mr W K Hiller Mr K Howard James Mrs S P Mrs M & Mr C Kelly Mr G Kerr Mr G Lanky Mrs M E Large Mr Patrick McGregor Mr S & Mrs L Rogers, Midlan Ms C M Padbury Mrs P & Mr C Pitt Mr N Rainam Mr D B Salmon Mrs M Williams The Owners Of Kings Park La Mr Louie Lotsaloot Page 1 A-26 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Mrs P & Mr K Badger 12 Stodd Road Mindarie WA 6030 Owner Statement / Tax Invoice Page: 1 Date: 27/02/2003 GST Debit Opening Balance Credit 33.00 Rental Income Property Tenant 13B Swans Drive Mr A C Sutton From To 01/02/2003 14/02/2003 Ref R3670 260.00 Total Rent 260.00 Charges Property Details Ref 13B Swans Drive Property Inspection J850 Total Charges 30.00 30.00 Management Fees 22.10 BAD Debits Tax 0.70 GST on Fees, Sundries & Charges 5.21 Balance Cheque Payment Due To Badger, Mrs P & Mr K NOTE: GST credits cannot be claimed on residential properties A-27 234.99 $234.99 E. & O. E. © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Mrs P & Mr K Badger 12 Stodd Road Mindarie WA 6030 History Statement Page: 1 Date: 27/02/2003 From July 2001 To June 2002 Amount 0.00 Opening Balance Rent Received Property Tenant 13B Swans Drive Sutton, Mr A C From To Ref 01/12/2001 15/12/2001 29/12/2001 12/01/2002 26/01/2002 09/02/2002 23/02/2002 09/03/2002 23/03/2002 06/04/2002 20/04/2002 04/05/2002 18/05/2002 01/06/2002 15/06/2002 29/06/2002 14/12/2001 28/12/2001 11/01/2002 25/01/2002 08/02/2002 22/02/2002 08/03/2002 22/03/2002 05/04/2002 19/04/2002 03/05/2002 17/05/2002 31/05/2002 14/06/2002 28/06/2002 12/07/2002 R2567 R2609 R2661 R2694 R2726 R2770 R2801 R2834 R2880 R2920 R2952 R2984 R3028 R3058 R3086 R3127 Date GST 01/12/2001 17/12/2001 02/01/2002 15/01/2002 28/01/2002 12/02/2002 25/02/2002 07/03/2002 25/03/2002 10/04/2002 23/04/2002 03/05/2002 21/05/2002 04/06/2002 13/06/2002 27/06/2002 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 260.00 Total Rent 4160.00 Property Expenses Property 13B Swans Drive Electrical Maint General Maint. Inspection Fee Leasing Fee Details Ref Batten holder in lounge-G A Perry Plumbing & Gas Gas hot water unit-G A Perry Plumbing & Gas Replace deadlock-Western Lockservice Property Inspection Property Inspection Property Inspection Leasing Fee 1417 1417 1569 631 682 726 637 Total Property Expenses 27/02/2002 27/02/2002 12/06/2002 31/12/2001 02/04/2002 03/07/2002 31/12/2001 4.05 25.70 12.00 41.75 44.55 282.70 132.00 30.00 30.00 30.00 130.00 679.25 Fees Etc. Property Details Ref Management Fees FID Charges Management Fees FID Charges Management Fees 31/12/2001 31/12/2001 31/01/2002 31/01/2002 01/03/2002 A-28.1 44.20 1.01 66.30 1.97 44.20 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Mrs P & Mr K Badger History Statement Page: 2 Date: 27/02/2003 From July 2001 To June 2002 Amount FID Charges Management Fees FID Charges Management Fees FID Charges GST Charges Management Fees FID Charges GST Charges Management Fees FID Charges GST Charges 01/03/2002 02/04/2002 02/04/2002 02/05/2002 02/05/2002 02/05/2002 31/05/2002 31/05/2002 31/05/2002 03/07/2002 03/07/2002 03/07/2002 Total Fees Etc. 1.71 44.20 1.01 44.20 1.01 4.42 44.20 1.01 4.42 66.30 2.67 9.63 382.46 Payments To Owner Property Details Ref Month End Cheque-xxxxxxxxxxxxx Month End Cheque-xxxxxxxxxx Month End Cheque-xxxxxxxxxx Month End Cheque-x Month End Cheque-xx Month End Cheque-xx Month End Cheque-xx C1342 C1385 C1421 C1464 C1502 C1543 C1587 31/12/2001 31/01/2002 01/03/2002 02/04/2002 02/05/2002 31/05/2002 03/07/2002 Total Landlord Payments Closing Balance 314.79 711.73 146.84 444.79 470.37 470.37 539.40 3098.29 0.00 GST Summary Total GST Credits NOTE: GST credits cannot be claimed on residential properties A-28.2 60.22 E. & O.E. © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Mrs P & Mr K Badger 12 Stodd Road Mindarie WA 6030 Summary Statement Page No: 1 Print Date: 27/02/2003 From July 2001 To June 2002 Property Address Expenses Income 13B Swans Drive Rent Received Electrical Maint General Maint. Inspection Fee Leasing Fee Sub-Totals 44.55 414.70 90.00 130.00 679.25 Totals For The Period: Total Rent Received Total Disbursements Total Management Fees Total BAD Charges Total GST Total Income 4160.00 4160.00 679.25 353.60 10.39 18.47 3098.29 4160.00 NOTE: GST credits cannot be claimed on residential properties A-29 4160.00 4160.00 E. & O. E. © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Mr Louie Lotsaloot 929 Parliament Parade Adelaide South Australia 5000 OWNER TAX INVOICE For : March 2003 Owner ABN: 12 456 895 654 Property Property Date Printed : 10/03/2003 Landlord Account Fees and Charges Fee Description Qty Value Totals GST 0.00 Total 0.00 V/O Account Fees and Charges (GST Inclusive) Fee Description Qty Value Management Fees 1 0.00 Totals GST 0.00 0.00 Total 0.00 0.00 GST 11.36 8.18 5.91 11.36 20.45 14.18 11.36 7.91 90.71 Total 125.00 90.00 65.00 125.00 225.00 156.00 125.00 87.00 998.00 Suppliers Invoices for Property Expenses Property Supplier The Penny Arcade - Sh Control Air Conditioning GJD Property Services Williams Electrical The Penny Arcade - Sh Control Air Conditioning The Penny Arcade - Sh Control Air Conditioning Kings Plumbing & Gas The Penny Arcade - Sh Control Air Conditioning Trusty Lock and Key ABN Details 7375996328785 Service Air-con 78 275 581 298 Repairs to rear door 10 689 441 950 Repair faulty p/point 7375996328785 Service AIr-Con 7375996328785 Service & Repair AIr-C 34 998 596 665 Gas hot water repairs 7375996328785 Service AIr-Con 5245962985869 Re-key rear lock Totals TOTAL FEES and PROPERTY EXPENSES Total includes GST of A-30 $998.00 $90.71 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Master Report Date: 11/03/2003 Time: 9:03:56 AM All Owners - All Areas Owner Name Address Bad, Mrs R & Mr M Badger, Mrs P & Mr K Balloon, Mrs K F & Mr R Brown, Mr A Conway, Mr A Fiddock, Mr M Fish, Mrs G Fletcher, Mr G Ford, Mr B A Fraser, Mr D S & Mrs J W Gray, Mr F P Hawthorn, Mrs K & Mr H Hiller, Mrs J I & Mr W K Howard, Mr K James Mrs S P Kelly, Mrs M & Mr C Kerr, Mr G Lanky, Mr G Large, Mrs M E Lotsaloot, Mr Louie McGregor, Mr Patrick Midland, Mr S & Mrs L Rogers, Padbury, Ms C M Pitt, Mrs P & Mr C Rainam, Mr N Salmon, Mr D B The Owners Of Lilliput Lane Williams, Mrs M 456 Vase Road,FORRESTFIELD WA 6058 12 Stodd Road,Mindarie WA 6030 43 Berry Place,FORRESTFIELD WA 6058 55 Village Place,ROCKINGHAM WA 6168 777 Casey Place,KENWICK WA 6107 14 Parker Place,Kenwick WA 6107 17 Greed Street,Gosnells WA 6110 888 Sydney Road,Wattle Grove WA 6107 412 Essendon Street,ROCKINGHAM WA 6168 P O Box 440,HILLARYS WA 6923 26 Leek Road,Darlington WA 6070 333 Richmond Road,East Cannington WA 6107 52 Eamer Court,ROCKINGHAM WA 6168 1 Ventura Road,FORRESTFIELD WA 6058 6 Tamble Place,Armadale WA 6112 55 Weston Place,RIVERVALE WA 6103 33 Sherlock Street,Maddington W A 6109 36 Kings Place,LANDSDALE WA 6065 44 Crawford Road,West Swan WA 6055 929 Parliament Parade,Adelaide South Australia 500 96 Cash Road,ROCKINGHAM WA 6168 PO Box 27,FORRESTFIELD WA 6058 88 Falls Road,MADDINGTON WA 6109 444 Ingham Road,Parkwood W A 6147 75 Beth Street,GOSNELLS W A 6110 PO Box 777,HILLARYS WA 6923 355 Kings Park Road,Perth WA 6000 661 Clarke Street,ROCKINGHAM WA 6168 Salutation Rita & Michael Patricia & Keith Karen & Roger Aarron Ashley Matt Glenda Gary Ben David & Janice Frank Harry & Kate William & Justine Ken Susan Craig & Mary Gary Gary Mary Mr Lotsaloot Patrick Mary Lucy & Steve Claire Pauline & Craig Nigel David Sirs Madge 28 Owners Processed V 2.4.0 (Build 10) Page 1 A-31 H.Phone B.Phone Fax 9716 1071 95194150 90863996 9592 2549 90862400 93070120 9983 4429 95185730 93415848 96413922 98633460 96021336 9217 5050 9285 5050 9218 1918 9285 4896 96813380 94904637 9249 3752 9249 7555 92043843 9111 6666 99425550 92988825 04 55049204 92163310 98055637 94299977 9249 1046 90261331 9744 2104 9741 0008 90044662 9519 8515 91827590 95198515 92803438 95192080 93509915 9215 8506 9702 3913 9767 9606 9244 7521 023768437 99532418 95038312 90651600 90837513 92185645 91720720 92852764 9222 3333 0485563874 97849250 9777 2211 92828600 99653463 (08) 4555-1234(08) 4626-9876(08) 4789-6543 91037338 91625090 93956119 05 8422 5189 05 8539 2699 05 8539 2099 9217 6718 9285 5299 90740091 9718 2178 93332460 98345308 9289 5922 99217420 95415736 98723001 0296460944 95686472 9174 4486 9554 8977 9553 5344 Mobile 0498245905 0491550656 0494 119013 0456641406 0494 825 412 0433379568 0420459255 0441562853 0496 856695 0486648465 0437666888 0436 854 804 0431901439 0413933098 0450841575 0496958767 0475787222 0485563874 0472448950 0090-123-321 0437 225 997 0432 830 756 0437 025 484 0489868121 0439052218 0452788997 0434 848 039 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Properties Dat e: 11/03/2003 Time: 9:04:13 AM All Owners - All Areas Owner Property Tenant Bad, Mrs R & Mr M 55 Simmons Street 77 Smith Court 88 Plain Pass 13B Swans Drive 10 Scroll Pass 81 Papper Close 994 Clore Way 54B Wren Place 3 Smithwell Drive 779 Bitter Road 56 Staple Way 12 High Street 73 Buckley Road 77 Jilly Way 66 Vaude Avenue 9/778 Bypass Road 41 Nini Street 178 Ninth Avenue 23 Walls Place 62 Boradleaf Drive 77 Walls Place 324 Durham Drive 667 Rapestery Way 21 Bucks Road 874 Queens Road 334 Bluebottom Rise 94 Fundly Pass 3 Dura Court 64 Bluebird Road 11 Blackswell Road 993 Trainly Way 23 Point Court 99 Bunford Street 24 Norma Street .Lilliput Lane - Unit 1 .Lilliput Lane - Unit 2 Tolliver, Michael Harvey, Ms A Kirkwood & Mr P Hinder, Ms K Pleth & Mr J Sutton, Mr A C Plerk, Ms S Dainty, Ms C M Young, Ms K G Towing, Mrs J B Villa, Mrs L Honda, Ms K & Mr A Zimer, Ms C Fergie & Mr M Ramsay, Mona Head, Ms J Old, Mrs E M And Mr G Turley, Ms I 150.00 115.00 155.00 130.00 140.00 140.00 606.66 110.00 130.00 125.00 130.00 175.00 140.00 145.00 180.00 Main, Ms D N Quick, Ms K L Staple, Miss V Jetson, Ms J K Pillow, Mr J Judge, Mrs N & Mr S Willis, Mrs J & Mr K Lessy, Mr H A 155.00 Week 26/02/2003 13/06/2002 22/04/2003 115.00 Week 09/03/2003 19/08/2002 25/03/2003 220.00Fortnigh 13/05/2003 02/09/2000 22/04/2003 115.00 Week 15/01/2003 02/08/2002 15/01/2003 25/03/2003 110.00 Week 04/03/2003 07/03/2001 22/04/2003 140.00 Week 10/03/2003 11/04/2002 09/05/2003 140.00 Week 31/03/2003 10/04/2001 27/05/2003 140.00 Week 23/02/2003 05/03/2001 21/01/2003 June, Mr D Blooms & Ms S Blarney, Ms L Doog & Ms BC Harry, Mr J A Bell, Smith Ms S D & Mr A M Simmy, Ms E J Harris, Mrs L J Lamb, Mr G & Mrs T Poole, Ms M Snooke & Mr N Underwood, Ms K Faul & Mr G Bond, Mr J Moneypenny, Ms M 155.00 Week 05/03/2003 28/07/2002 135.00 Week 21/02/2003 01/02/2003 145.00 Week 18/03/2003 24/04/2002 145.00 Week 14/03/2003 13/07/2002 125.00 Week 13/03/2003 27/09/2002 145.00 Week 27/02/2003 04/05/2001 145.00 Week 03/03/2003 05/11/2002 180.00 Week 06/03/2003 20/12/2002 150.00 Week 13/03/2003 07/01/2003 450.00 Quarter 30/06/2003 29/12/2002 450.00 Quarter 30/06/2003 29/12/2002 Badger, Mrs P & Mr K Balloon, Mrs K F & Mr R Brown, Mr A Conway, Mr A Fiddock, Mr M Fish, Mrs G Fletcher, Mr G Ford, Mr B A Fraser, Mr D S & Mrs J W Gray, Mr F P Hawthorn, Mrs K & Mr H Hiller, Mrs J I & Mr W K Howard, Mr K James Mrs S P Kelly, Mrs M & Mr C Kerr, Mr G Lanky, Mr G Large, Mrs M E McGregor, Mr Patrick Midland, Mr S & Mrs L Rogers, Padbury, Ms C M Pitt, Mrs P & Mr C Rainam, Mr N Salmon, Mr D B Williams, Mrs M The Owners Of Lilliput Lane V 2.4.0 (Build 10) Rent $ Per Page 1 A-32.1 Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Paid To Lease Vacating Inspect. 08/04/2003 29/01/2003 15/03/2003 24/02/2003 19/11/2002 25/03/2003 05/03/2003 25/11/2002 25/03/2003 14/03/2003 15/12/2001 22/04/2003 13/03/2003 10/01/2003 06/05/2003 02/03/2003 08/07/2000 25/03/2003 25/02/2003 06/04/2001 09/05/2003 06/03/2003 05/07/2002 09/05/2003 13/03/2003 28/05/1999 25/03/2003 12/01/2003 06/10/2000 05/01/2003 25/02/2003 24/04/2003 23/03/2001 25/03/2003 18/03/2003 05/03/2003 19/04/2003 06/11/2002 09/08/2000 06/11/2002 24/12/2002 12/03/2003 19/06/2000 09/05/2003 07/03/2003 02/11/2002 25/03/2003 22/04/2003 18/03/2003 25/03/2003 25/03/2003 09/05/2003 25/03/2003 25/03/2003 06/05/2003 06/05/2003 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Properties Date: 11/03/2003 Time: 9:04:14 AM All Owners - All Areas Owner Lotsaloot, Mr Louie V 2.4.0 (Build 10) Property Tenant .Lilliput Lane - Unit 3 .Lilliput Lane - Unit 4 .Lilliput Lane - Unit 5 .Master Lilliput Lane The Penny Arcade - Shop The Penny Arcade - Shop The Penny Arcade - Shop The Penny Arcade - Shop Gulliver, Mr G Crown, Mr Thomas O'Hara, Ms S 1 2 3 4 Rent $ Per Roys Records Norman's Knives Mr Movies Video Store The Chocolate Shop Page 2 A-32.2 Paid To Lease 450.00 Quarter 30/03/2003 29/12/2002 450.00 Quarter 30/03/2003 29/12/2002 450.00 Quarter 28/12/2002 29/12/2002 2800.00 1635.00 2185.00 1000.00 Month Month Month Month 28/01/2003 01/07/2002 31/07/2002 01/07/2002 28/02/2003 29/08/2002 30/06/2002 01/07/2002 Vacating Inspect. © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Charges Dat e: 27/02/2003 Time: 10:00:43 AM Held & Charged Area 2: Residential South Disbursement Trust A/C Date Owner Property Amount Pay Jnl No Inspection Fee Routine Inspecti 21/01/2003 Pitt, Mrs P & Mr C 21/01/2003 Brown, Mr A 993 Trainly Way 81 Papper Close SubTotal Charged Leasing Fee Letting Fees 21/01/2003 Lanky, Mr G 334 Bluebottom Rise 25/01/2003 Balloon, Mrs K F & M 10 Scroll Pass 25/01/2003 Ford, Mr B A 73 Buckley Road SubTotal Charged 225.00 Yes 280.00 Yes 175.00 Yes 680.00 Inventory Fee P.C.R. Inspectio 10/01/2003 Midland, Mr S & Mrs 50.00 Yes 50.00 30.00 760.00 64 Bluebird Road SubTotal Charged Total Held Total Available to Charge V 2.4.0 (Build 9) Page 1 A-33.1 30.00 Yes 30.00 No 30.00 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Negative Owner Charges Date: 27/02/2003 Time: 10:00:21 AM To Be Processed Individually Disbursement Inspection Fee Management Fee Trust A/C 11 6 Date Owner 06/02/2003 Ford, Mr B A 06/02/2003 Kelly, Mrs M & Mr C Property 73 Buckley Road 21 Bucks Road Amount -45.00 -56.00 These Negative Charges Should Be Processed Via The Charges/Refunds Item On The Owner's Dropdown Menu Preferably After Positive Charges Have Been Processed V 2.4.0 (Build 9) Page 1 A-33.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Creditors Accounts Outstanding Dat e: 27/02/2003 Time: 9:59:42 AM All Areas - Kerry Simpson Creditor Name Alliance Insurance AON Risk Services BMJ Fencing City Roofing City Waste Control Air Conditio Fred's Mowing GJD Property Servi Kings Plumbing & LCD Insurance Nifty Carpet Cleani Pool Masters Trusty Lock and Ke Urban Fire Control Water Corporation Williams Electrical BMW Tree Services EMD Building Insur Fred's Mowing Mick's Plumbing & Pool Masters Water Corporation Williams Electrical Will's Locksmith Pri 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Date 31/12/2002 11/01/2003 20/01/2003 20/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 15/01/2003 19/01/2003 20/01/2003 20/01/2003 31/12/2002 20/01/2003 08/01/2003 18/01/2003 05/01/2003 11/01/2003 11/01/2011 06/01/2003 30/12/2002 30/12/2002 30/12/2002 30/12/2002 05/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 29/01/2003 02/12/2002 12/12/2002 20/01/2003 20/01/2003 20/01/2003 30/12/2002 30/12/2002 30/12/2002 30/12/2002 30/12/2002 16/12/2002 29/01/2003 Property 99 Bunford Street B 993 Trainly Way AR 77 Jilly Way Bursw 3 Dura Court KEN 56 Staple Way Ken The Penny Arcade The Penny Arcade The Penny Arcade The Penny Arcade .Master Lilliput Lan .Master Lilliput Lan The Penny Arcade The Penny Arcade 77 Smith Court CA 3 Smithwell Drive B .Master Lilliput Lan 178 Ninth Avenue The Penny Arcade .Master Lilliput Lan 11 Blackswell Roa .Master Lilliput Lan 334 Bluebottom Ri 21 Bucks Road KE 3 Smithwell Drive B 88 Plain Pass QUE The Penny Arcade 3 Dura Court KEN 56 Staple Way Ken 11 Blackswell Roa 23 Walls Place AR 94 Fundly Pass Th 54B Wren Place K 23 Point Court KEN 324 Durham Drive 62 Boradleaf Drive 994 Clore Way MA 77 Jilly Way Bursw 23 Point Court KEN 64 Bluebird Road 874 Queens Road .Master Lilliput Lan 99 Bunford Street B 3 Dura Court KEN 94 Fundly Pass Th 779 Bitter Road Mir 77 Smith Court CA 77 Smith Court CA .Master Lilliput Lan Invoice No PE-1749026-H 9687 3789 578 89688 1234 1234 1234 1234 96 5463 9658 870723 56389 635 684 631 6318 3216 275 9008528767 9005610984 9005897292 9009557084 545 547 532 526 528 9371 8645 146 147 148 149 981147 981163 9378 697 6358 9005340259 9005622360 9005747382 9003029870 9005366846 00002304 3684 Details Insurance - 18/8/01 Insurance Repair to rear/side Gutter clean & repa Unblock septic tan Service AIr-Con Service & Repair AI Service AIr-Con Service Air-con Monthly cut Repair gate on bin Repairs to rear doo Gas hot water repa Insurance for 15A a Carpet clean Monthly service Clean & chemicals Re-key rear lock Repairs to unit 1 - r Install window lock Check equipment First instalment - w First instalment - w First instalment - w Full payment of wat Repair faulty p/poin Repair RCD INstall exhaust fan Repair wall outlet Install exhaust fan Remove tree rear y Grind stumps Landlord insuranc Landlord insuranc Landlord insuranc Landlord insuranc Lawnmowing Front Lawnmowing Front Install new HW ser Unblock toilet Monthlty maintenan Full payment of wat Full payment of wat First instalment - w First instalment - w Full payment of wat New element-front Install locks to Mete Cheques Total Deft Total Total Paid Total Unpaid V 2.4.0 (Build 9) Page 1 A-34 Amount 395.73 115.00 285.00 189.00 229.00 Pay Chq Chq Chq Chq Chq 125.00 225.00 125.00 125.00 Chq Chq Chq Chq 65.00 48.00 Chq Chq 90.00 156.00 Chq Chq 87.00 Chq 281.40 90.00 88.00 75.00 Chq Chq Chq Chq 65.00 245.00 185.00 145.45 124.30 145.25 555.45 Chq Chq Chq Chq Chq Chq Chq 65.00 Chq 95.00 165.00 65.00 165.00 410.00 289.00 155.00 155.00 155.00 155.00 35.00 25.00 315.00 88.00 125.00 500.95 270.35 125.05 120.45 482.80 78.65 480.00 Chq Chq Chq Chq No No No No Hold Hold Hold Hold No Hold Hold Hold Hold Hold Hold Hold Hold No 4814.58 0.00 4814.58 3965.25 Payment 395.73 115.00 285.00 189.00 229.00 600.00 65.00 138.00 156.00 281.40 90.00 163.00 397.00 185.00 970.45 555.00 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Property Master Report Dat e: 11/03/2003 Time: 9:09:42 AM All Areas Key ID 1 12 14 19 2 20 22 23 235 24 26 27 28 29 3 30 31 34 35 37 39 41 44 5 6 685 7 871 9 952 987 R10 Property Address Owner Name 99 Bunford Street, Bentley WA 6102 Salmon, Mr D B 10 Scroll Pass, KENWICK 6107 Balloon, Mrs K F & Mr R 334 Bluebottom Rise, Kenwick W A 61 Lanky, Mr G 56 Staple Way, Kenwick W A 6107 Fletcher, Mr G 3 Smithwell Drive, Bentley WA 6102 Fish, Mrs G 62 Boradleaf Drive, ARMADALE 6112 Hiller, Mrs J I & Mr W K 874 Queens Road, Koondoola WA 606 Kerr, Mr G 9/778 Bypass Road, Burswood WA 61 Gray, Mr F P The Penny Arcade - Shop 3, 929 Hay S Lotsaloot, Mr Louie 24 Norma Street, Maddington WA 61 Williams, Mrs M 81 Papper Close, Gosnells W A 6110 Brown, Mr A 23 Walls Place, ARMADALE WA 611 Hiller, Mrs J I & Mr W K 77 Walls Place, ARMADALE WA 611 Hiller, Mrs J I & Mr W K 73 Buckley Road, KENWICK WA 610 Ford, Mr B A 66 Vaude Avenue, Victoria Park WA 61 Gray, Mr F P 41 Nini Street, Beckenham WA 6107 Hawthorn, Mrs K & Mr H 324 Durham Drive, KENWICK WA 61 Howard, Mr K 994 Clore Way, MADDINGTON WA Conway, Mr A 3 Dura Court, KENWICK WA 6107 McGregor, Mr Patrick 178 Ninth Avenue, Armadale WA 611 Hiller, Mrs J I & Mr W K 21 Bucks Road, KENWICK 6107 Kelly, Mrs M & Mr C 77 Smith Court, CANNINGTON 6107 Bad, Mrs R & Mr M 993 Trainly Way, ARMADALE 6112 Pitt, Mrs P & Mr C 77 Jilly Way, Burswood 6100 Fraser, Mr D S & Mrs J W 779 Bitter Road, Mirrabooka WA 6061 Fish, Mrs G The Penny Arcade - Shop 1, 929 Hay S Lotsaloot, Mr Louie 667 Rapestery Way, Armadale WA 61 James Mrs S P The Penny Arcade - Shop 4, 929 Hay S Lotsaloot, Mr Louie 94 Fundly Pass, Thornlie WA 6108 Large, Mrs M E 55 Simmons Street, PERTH 6000 Bad, Mrs R & Mr M The Penny Arcade - Shop 2, 929 Hay S Lotsaloot, Mr Louie 13B Swans Drive, KENWICK 6107 Badger, Mrs P & Mr K Tenant Name Poole, Ms M Snooke & Mr N Plerk, Ms S June, Mr D Blooms & Ms S Zimer, Ms C Fergie & Mr M Villa, Mrs L Jetson, Ms J K Vacant Vacant Mr Movies Video Store Underwood, Ms K Faul & Mr G Dainty, Ms C M Staple, Miss V Pillow, Mr J Head, Ms J Turley, Ms I Main, Ms D N Judge, Mrs N & Mr S Young, Ms K G Harry, Mr J A Quick, Ms K L Lessy, Mr H A Harvey, Ms A Kirkwood & Mr P Harris, Mrs L J Old, Mrs E M And Mr G Honda, Ms K & Mr A Roys Records Willis, Mrs J & Mr K The Chocolate Shop Blarney, Ms L Doog & Ms BC Tolliver, Michael Norman's Knives Sutton, Mr A C 32 Properties Printed V 2.4.0 (Build 10) Page 1 A-35 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Property Master Report Dat e: 11/03/2003 Time: 9:04:54 AM All Areas Property Address Owner Name Tenant Name Key .Lilliput Lane - Unit 1, PERTH 6000 The Owners Of Lilliput Lane Bond, Mr J .Lilliput Lane - Unit 2, PERTH 6000 The Owners Of Lilliput Lane Moneypenny, Ms M .Lilliput Lane - Unit 3, PERTH 6000 The Owners Of Lilliput Lane Gulliver, Mr G .Lilliput Lane - Unit 4, PERTH 6000 The Owners Of Lilliput Lane Crown, Mr Thomas .Lilliput Lane - Unit 5, PERTH 6000 The Owners Of Lilliput Lane O'Hara, Ms S .Master Lilliput Lane, PERTH 6000 The Owners Of Lilliput Lane Vacant 10 Scroll Pass, KENWICK 6107 Balloon, Mrs K F & Mr R Plerk, Ms S 12 11 Blackswell Road, KENWICK WA 6 Padbury, Ms C M Simmy, Ms E J 12 High Street, APPLECROSS 6153 Ford, Mr B A Ramsay, Mona 13B Swans Drive, KENWICK 6107 Badger, Mrs P & Mr K Sutton, Mr A C R10 178 Ninth Avenue, Armadale WA 611 Hiller, Mrs J I & Mr W K Quick, Ms K L 37 21 Bucks Road, KENWICK 6107 Kelly, Mrs M & Mr C Lessy, Mr H A 39 23 Point Court, KENWICK 6107 Rainam, Mr N Lamb, Mr G & Mrs T 23 Walls Place, ARMADALE WA 611 Hiller, Mrs J I & Mr W K Staple, Miss V 27 24 Norma Street, Maddington WA 61 Williams, Mrs M Underwood, Ms K Faul & Mr 24 3 Dura Court, KENWICK WA 6107 McGregor, Mr Patrick Harry, Mr J A 35 3 Smithwell Drive, Bentley WA 6102 Fish, Mrs G Villa, Mrs L 2 324 Durham Drive, KENWICK WA 61 Howard, Mr K Judge, Mrs N & Mr S 31 334 Bluebottom Rise, Kenwick W A 61 Lanky, Mr G June, Mr D Blooms & Ms S 14 41 Nini Street, Beckenham WA 6107 Hawthorn, Mrs K & Mr H Main, Ms D N 30 54B Wren Place, KENWICK WA 6107 Fiddock, Mr M Towing, Mrs J B 55 Simmons Street, PERTH 6000 Bad, Mrs R & Mr M Tolliver, Michael 952 56 Staple Way, Kenwick W A 6107 Fletcher, Mr G Zimer, Ms C Fergie & Mr M 19 62 Boradleaf Drive, ARMADALE 6112 Hiller, Mrs J I & Mr W K Jetson, Ms J K 20 64 Bluebird Road, East Victoria Park W Midland, Mr S & Mrs L RogerBell, Smith Ms S D & Mr A M 66 Vaude Avenue, Victoria Park WA 61 Gray, Mr F P Turley, Ms I 3 667 Rapestery Way, Armadale WA 61 James Mrs S P Willis, Mrs J & Mr K 7 73 Buckley Road, KENWICK WA 610 Ford, Mr B A Head, Ms J 29 77 Jilly Way, Burswood 6100 Fraser, Mr D S & Mrs J W Old, Mrs E M And Mr G 5 77 Smith Court, CANNINGTON 6107 Bad, Mrs R & Mr M Harvey, Ms A Kirkwood & M 41 77 Walls Place, ARMADALE WA 611 Hiller, Mrs J I & Mr W K Pillow, Mr J 28 779 Bitter Road, Mirrabooka WA 6061 Fish, Mrs G Honda, Ms K & Mr A 6 81 Papper Close, Gosnells W A 6110 Brown, Mr A Dainty, Ms C M 26 874 Queens Road, Koondoola WA 606 Kerr, Mr G Vacant 22 88 Plain Pass, QUEENS PARK 6107 Bad, Mrs R & Mr M Hinder, Ms K Pleth & Mr J 9/778 Bypass Road, Burswood WA 61 Gray, Mr F P Vacant 23 94 Fundly Pass, Thornlie WA 6108 Large, Mrs M E Blarney, Ms L Doog & Ms BC 9 99 Bunford Street, Bentley WA 6102 Salmon, Mr D B Poole, Ms M Snooke & Mr N 1 993 Trainly Way, ARMADALE 6112 Pitt, Mrs P & Mr C Harris, Mrs L J 44 994 Clore Way, MADDINGTON WA Conway, Mr A Young, Ms K G 34 The Penny Arcade - Shop 1, 929 Hay S Lotsaloot, Mr Louie Roys Records 685 The Penny Arcade - Shop 2, 929 Hay S Lotsaloot, Mr Louie Norman's Knives 987 The Penny Arcade - Shop 3, 929 Hay S Lotsaloot, Mr Louie Mr Movies Video Store 235 The Penny Arcade - Shop 4, 929 Hay S Lotsaloot, Mr Louie The Chocolate Shop 871 44 Properties Printed V 2.4.0 (Build 10) Page 1 A-36 Rent Per 450.00 Quarter 450.00 Quarter 450.00 Quarter 450.00 Quarter 450.00 Quarter Quarter 140.00 Week 125.00 Week 175.00 Week 130.00 Week 115.00 Week 140.00 Week 145.00 Week 220.00 Fortnigh 150.00 Week 145.00 Week 130.00 Week 140.00 Week 155.00 Week 155.00 Week 110.00 Week 150.00 Week 130.00 Week 115.00 Week 145.00 Week 180.00 Week 140.00 Week 140.00 Week 145.00 Week 115.00 Week 110.00 Week 125.00 Week 140.00 Week 125.00 Week 155.00 Week 190.00 Week 135.00 Week 180.00 Week 145.00 Week 606.66 Week 2800.00 Month 1635.00 Month 2185.00 Month 1000.00 Month © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Property Master Report By Suburb Date: 11/03/2003 Time: 9:05:21 AM All Areas Property Address Owner Name Tenant Name The Penny Arcade - Shop 1, 929 Hay S Lotsaloot, Mr Louie Roys Records The Penny Arcade - Shop 2, 929 Hay S Norman's Knives The Penny Arcade - Shop 3, 929 Hay S Mr Movies Video Store The Penny Arcade - Shop 4, 929 Hay S The Chocolate Shop 12 High Street, APPLECROSS Ford, Mr B A Ramsay, Mona 62 Boradleaf Drive, ARMADALE Hiller, Mrs J I & Mr W K Jetson, Ms J K 993 Trainly Way, ARMADALE Pitt, Mrs P & Mr C Harris, Mrs L J 23 Walls Place, ARMADALE WA Hiller, Mrs J I & Mr W K Staple, Miss V 77 Walls Place, ARMADALE WA Pillow, Mr J 178 Ninth Avenue, Armadale WA Quick, Ms K L 667 Rapestery Way, Armadale WA James Mrs S P Willis, Mrs J & Mr K 41 Nini Street, Beckenham WA Hawthorn, Mrs K & Mr H Main, Ms D N 3 Smithwell Drive, Bentley WA Fish, Mrs G Villa, Mrs L 99 Bunford Street, Bentley WA Salmon, Mr D B Poole, Ms M Snooke & Mr N 77 Jilly Way, Burswood Fraser, Mr D S & Mrs J W Old, Mrs E M And Mr G 9/778 Bypass Road, Burswood WA Gray, Mr F P Vacant 77 Smith Court, CANNINGTON Bad, Mrs R & Mr M Harvey, Ms A Kirkwood & M 64 Bluebird Road, East Victoria Park W Midland, Mr S & Mrs L Roger Bell, Smith Ms S D & Mr A M 81 Papper Close, Gosnells W A Brown, Mr A Dainty, Ms C M 10 Scroll Pass, KENWICK Balloon, Mrs K F & Mr R Plerk, Ms S 13B Swans Drive, KENWICK Badger, Mrs P & Mr K Sutton, Mr A C 21 Bucks Road, KENWICK Kelly, Mrs M & Mr C Lessy, Mr H A 23 Point Court, KENWICK Rainam, Mr N Lamb, Mr G & Mrs T 3 Dura Court, KENWICK WA McGregor, Mr Patrick Harry, Mr J A 324 Durham Drive, KENWICK WA Howard, Mr K Judge, Mrs N & Mr S 11 Blackswell Road, KENWICK WA Padbury, Ms C M Simmy, Ms E J 54B Wren Place, KENWICK WA Fiddock, Mr M Towing, Mrs J B 73 Buckley Road, KENWICK WA Ford, Mr B A Head, Ms J 334 Bluebottom Rise, Kenwick W A Lanky, Mr G June, Mr D Blooms & Ms S 56 Staple Way, Kenwick W A Fletcher, Mr G Zimer, Ms C Fergie & Mr M 874 Queens Road, Koondoola WA Kerr, Mr G Vacant 994 Clore Way, MADDINGTON WA Conway, Mr A Young, Ms K G 24 Norma Street, Maddington WA Williams, Mrs M Underwood, Ms K Faul & Mr 779 Bitter Road, Mirrabooka WA Fish, Mrs G Honda, Ms K & Mr A .Lilliput Lane - Unit 1, PERTH The Owners Of Lilliput Lane Bond, Mr J .Lilliput Lane - Unit 2, PERTH Moneypenny, Ms M .Lilliput Lane - Unit 3, PERTH Gulliver, Mr G .Lilliput Lane - Unit 4, PERTH Crown, Mr Thomas .Lilliput Lane - Unit 5, PERTH O'Hara, Ms S .Master Lilliput Lane, PERTH Vacant 55 Simmons Street, PERTH Bad, Mrs R & Mr M Tolliver, Michael 88 Plain Pass, QUEENS PARK Hinder, Ms K Pleth & Mr J 94 Fundly Pass, Thornlie WA Large, Mrs M E Blarney, Ms L Doog & Ms BC 66 Vaude Avenue, Victoria Park WA Gray, Mr F P Turley, Ms I 44 Properties Printed V 2.4.0 (Build 10) Key 685 987 235 871 20 44 27 28 37 7 30 2 1 5 23 41 26 12 R10 39 35 31 29 14 19 22 34 24 6 952 9 3 Rent Per 2800.00 Month 1635.00 Month 2185.00 Month 1000.00 Month 175.00 Week 115.00 Week 145.00 Week 220.00 Fortnigh 110.00 Week 115.00 Week 140.00 Week 155.00 Week 130.00 Week 180.00 Week 145.00 Week 190.00 Week 115.00 Week 145.00 Week 140.00 Week 140.00 Week 130.00 Week 140.00 Week 145.00 Week 145.00 Week 140.00 Week 125.00 Week 110.00 Week 140.00 Week 155.00 Week 130.00 Week 125.00 Week 606.66 Week 150.00 Week 125.00 Week 450.00 Quarter 450.00 Quarter 450.00 Quarter 450.00 Quarter 450.00 Quarter Quarter 150.00 Week 155.00 Week 135.00 Week 180.00 Week Page 1 A-37 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Rent Roll Valuation Report Date: 11/03/2003 Time: 9:10:15 AM All Areas Property Address Owner Name Tenant Name %Fee .Lilliput Lane - Unit 1, PERTH 6 The Owners Of Lilliput Lane Bond, Mr J .Lilliput Lane - Unit 2, PERTH 6 The Owners Of Lilliput Lane Moneypenny, Ms M .Lilliput Lane - Unit 3, PERTH 6 The Owners Of Lilliput Lane Gulliver, Mr G .Lilliput Lane - Unit 4, PERTH 6 The Owners Of Lilliput Lane Crown, Mr Thomas .Lilliput Lane - Unit 5, PERTH 6 The Owners Of Lilliput Lane O'Hara, Ms S .Master Lilliput Lane, PERTH 60 The Owners Of Lilliput Lane Vacant 10 Scroll Pass, KENWICK 6107 Balloon, Mrs K F & Mr R Plerk, Ms S 8.50 11 Blackswell Road, KENWICK Padbury, Ms C M Simmy, Ms E J 6.50 12 High Street, APPLECROSS 6 Ford, Mr B A Ramsay, Mona 8.50 13B Swans Drive, KENWICK 61 Badger, Mrs P & Mr K Sutton, Mr A C 8.50 178 Ninth Avenue, Armadale Hiller, Mrs J I & Mr W K Quick, Ms K L 7.50 21 Bucks Road, KENWICK 610 Kelly, Mrs M & Mr C Lessy, Mr H A 8.50 23 Point Court, KENWICK 6107 Rainam, Mr N Lamb, Mr G & Mrs T 8.50 23 Walls Place, ARMADALE Hiller, Mrs J I & Mr W K Staple, Miss V 7.50 24 Norma Street, Maddington Williams, Mrs M Underwood, Ms K Faul & Mr G 8.50 3 Dura Court, KENWICK WA McGregor, Mr Patrick Harry, Mr J A 8.50 3 Smithwell Drive, Bentley WA Fish, Mrs G Villa, Mrs L 6.50 324 Durham Drive, KENWICK Howard, Mr K Judge, Mrs N & Mr S 8.50 334 Bluebottom Rise, Kenwick Lanky, Mr G June, Mr D Blooms & Ms S 8.50 41 Nini Street, Beckenham WA Hawthorn, Mrs K & Mr H Main, Ms D N 7.50 54B Wren Place, KENWICK W Fiddock, Mr M Towing, Mrs J B 8.50 55 Simmons Street, PERTH 6000 Bad, Mrs R & Mr M Tolliver, Michael 8.50 56 Staple Way, Kenwick W A 6 Fletcher, Mr G Zimer, Ms C Fergie & Mr M 8.50 62 Boradleaf Drive, ARMADA Hiller, Mrs J I & Mr W K Jetson, Ms J K 6.50 64 Bluebird Road, East Victoria Midland, Mr S & Mrs L Rogers,Bell, Smith Ms S D & Mr A M 6.50 66 Vaude Avenue, Victoria Park Gray, Mr F P Turley, Ms I 6.50 667 Rapestery Way, Armadale James Mrs S P Willis, Mrs J & Mr K 7.50 73 Buckley Road, KENWICK Ford, Mr B A Head, Ms J 8.50 77 Jilly Way, Burswood 6100 Fraser, Mr D S & Mrs J W Old, Mrs E M And Mr G 8.50 77 Smith Court, CANNINGTON Bad, Mrs R & Mr M Harvey, Ms A Kirkwood & Mr 6.50 77 Walls Place, ARMADALE Hiller, Mrs J I & Mr W K Pillow, Mr J 7.50 779 Bitter Road, Mirrabooka W Fish, Mrs G Honda, Ms K & Mr A 6.50 81 Papper Close, Gosnells W A Brown, Mr A Dainty, Ms C M 8.50 874 Queens Road, Koondoola Kerr, Mr G Vacant 8.50 88 Plain Pass, QUEENS PARK 6 Bad, Mrs R & Mr M Hinder, Ms K Pleth & Mr J 6.50 9/778 Bypass Road, Burswood Gray, Mr F P Vacant 6.50 94 Fundly Pass, Thornlie WA 6 Large, Mrs M E Blarney, Ms L Doog & Ms BC 99 Bunford Street, Bentley WA Salmon, Mr D B Poole, Ms M Snooke & Mr N 7.50 993 Trainly Way, ARMADALE Pitt, Mrs P & Mr C Harris, Mrs L J 8.50 994 Clore Way, MADDINGTO Conway, Mr A Young, Ms K G 10.00 The Penny Arcade - Shop 1, 92 Lotsaloot, Mr Louie Roys Records The Penny Arcade - Shop 2, 92 Lotsaloot, Mr Louie Norman's Knives The Penny Arcade - Shop 3, 92 Lotsaloot, Mr Louie Mr Movies Video Store The Penny Arcade - Shop 4, 92 Lotsaloot, Mr Louie The Chocolate Shop Month Totals Year Totals Rent 150.00 150.00 150.00 150.00 150.00 Fees 606.67 541.67 758.33 563.33 498.33 606.67 628.33 476.67 650.00 628.33 563.33 606.67 671.67 671.67 476.67 650.00 563.33 498.33 628.33 780.00 606.67 606.67 628.33 498.33 476.67 541.67 606.67 541.67 671.67 823.33 585.00 780.00 628.33 2628.86 2800.00 1635.00 2185.00 1000.00 51.57 35.21 64.46 47.88 37.38 51.57 53.41 35.75 55.25 53.41 36.62 51.57 57.09 50.38 40.52 55.25 47.88 32.39 40.84 50.70 45.50 51.57 53.41 32.39 35.75 35.21 51.57 46.04 43.66 53.52 100.00 58.50 53.41 262.89 3 1 0 6 2 .1 9 3 7 2 7 4 6 .3 2 1 8 7 2 .5 1 2 2 4 7 0 .1 44 Properties Printed V 2.4.0 (Build 10) Page 1 A-38 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Tenant Master Report Tenant Name Property Address Badley, Ms M E Bell, Smith Ms S D & Mr A M Blarney, Ms L Doog & Ms BC Bond, Mr J Botham, Mr B Budge, Mr DC Crown, Mr Thomas Dainty, Ms C M Eve, Mrs S F & Mr D A Gulliver, Mr G Harris, Mrs L J Harry, Mr J A Harvey, Ms A Kirkwood & Mr P Head, Ms J Hinder, Ms K Pleth & Mr J Honda, Ms K & Mr A Jetson, Ms J K Judge, Mrs N & Mr S June, Mr D Blooms & Ms S Lamb, Mr G & Mrs T Lessy, Mr H A Main, Ms D N Moneypenny, Ms M Monty, Ms J L Mort, Mr M E Jones & Mr C H Mr Movies Video Store Norman's Knives O'Hara, Ms S Old, Mrs E M And Mr G Pillow, Mr J Plerk, Ms S Poole, Ms M Snooke & Mr N Quick, Ms K L Rafter, Ms L B Davies & Mr D Ramsay, Mona Roys Records 324 Durham Drive, KENWICK W Mary 64 Bluebird Road, East Victoria Par Susan & Arthur 94 Fundly Pass, Thornlie WA 6108 Lorraine & Becky .Lilliput Lane - Unit 1, PERTH 6000 Mr Bond 10 Scroll Pass, KENWICK 6107 Brian 178 Ninth Avenue, Armadale WA David .Lilliput Lane - Unit 4, PERTH 6000 Mr Crown 81 Papper Close, Gosnells W A 61 Claudia 99 Bunford Street, Bentley WA 61 Suzy & Daniel .Lilliput Lane - Unit 3, PERTH 6000 Mr Gulliver 993 Trainly Way, ARMADALE 611 Lilly 3 Dura Court, KENWICK WA 610 John 77 Smith Court, CANNINGTON 610 Alice & Peter 73 Buckley Road, KENWICK WA Julie 88 Plain Pass, QUEENS PARK 6107 Kerry & Jules 779 Bitter Road, Mirrabooka WA 6 Karen & Adam 62 Boradleaf Drive, ARMADALE 6 Janice 324 Durham Drive, KENWICK W Naomi & Serge 334 Bluebottom Rise, Kenwick W Sara & Daniel 23 Point Court, KENWICK 6107 Tina & Gareth 21 Bucks Road, KENWICK 6107 Horwarth 41 Nini Street, Beckenham WA 610Doreen .Lilliput Lane - Unit 2, PERTH 6000 Ms Moneypenn 24 Norma Street, Maddington W Julie 24 Norma Street, Maddington W Clarke & Mike The Penny Arcade - Shop 3, 929 H Mr Collins The Penny Arcade - Shop 2, 929 H Mr Bates .Lilliput Lane - Unit 5, PERTH 6000 Ms O'Hara 77 Jilly Way, Burswood 6100 Emma & George 77 Walls Place, ARMADALE WA Jack 10 Scroll Pass, KENWICK 6107 Suzy 99 Bunford Street, Bentley WA 61 Mary & Neville 178 Ninth Avenue, Armadale WA Katy 9/778 Bypass Road, Burswood W Lilly & Daniel 12 High Street, APPLECROSS 6153 Mona The Penny Arcade - Shop 1, 929 H Mr Orbison Salutation Date: 11/03/2003 Time: 9:10:46 AM H.Phone B.Phone Mobile 9217 4208 9249 7661 9533 4713 9399 3617 9589 0989 9218 4435 0477878058 0452539042 0457129777 9218 3980 9284 1801 9357 4307 9306 0844 0456012023 0492717306 92892189 9516 7518 9308 1648 9392 1914 0449784179 0413754475 9284 1142 9033 4442 9716 5406 9217 6818 9115 1880 97267943 9286 9557 9218 1471 9217 3424 9534 8588 9217 6792 9516 1345 91713417 9338 5660 9334 7133 9345 2491 9344 6157 9352 4283 9358 2436 9213 1634 9343 2805 9306 0516 9285 4377 9533 0952 0475911422 0485165507 0485187959 0498109251 0488265326 0416217743 0436997163 0441690114 0408945115 0405588334 0443288175 0456215672 9285 9174 9575 2629 9777-5698 9888-6354 9586 8234 9286 9160 9905 4831 9516 3773 9284 1967 92490550 9687-9638 9999-2525 9348 3886 0413606789 0491427501 0491427501 9645-8505 9777-5231 0432-254-598 9346 1325 9303 2271 9314 8207 9516 2499 9344 4412 153 413 9632-5147 9998-3654 V 2.4.0 (Build 10) 0493962002 0447888566 0409578390 0422920880 0416292386 0417521278 0600-534-521 Rent 140.00 145.00 135.00 450.00 140.00 115.00 450.00 140.00 135.00 450.00 145.00 145.00 115.00 140.00 155.00 125.00 115.00 140.00 155.00 145.00 140.00 155.00 450.00 145.00 150.00 2185.00 1635.00 450.00 145.00 110.00 140.00 180.00 115.00 190.00 175.00 2800.00 Per Paid To Week Week Week Quart Week Week Quart Week Week Quart Week Week Week Week Week Week Week Week Week Week Week Week Quart Week Week Mont Mont Quart Week Week Week Week Week Week Week Mont 05/04/2002 14/03/2003 21/02/2003 30/06/2003 30/12/2002 28/03/2002 30/03/2003 02/03/2003 26/10/2000 30/03/2003 27/02/2003 18/03/2003 24/02/2003 06/11/2002 05/03/2003 12/01/2003 15/01/2003 10/03/2003 05/03/2003 03/03/2003 23/02/2003 26/02/2003 30/06/2003 04/12/2001 15/10/2002 28/02/2003 31/07/2002 28/12/2002 12/03/2003 04/03/2003 13/03/2003 06/03/2003 09/03/2003 11/11/2002 18/03/2003 28/01/2003 Accounts Credits Rent Cr. 5.75 12.20 37.20 288.30 17.85 28.65 25.40 16.43 105.00 41.43 14.29 158.00 500.00 16.90 110.05 211.55 50.00 Page 1 A-39.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Tenant Master Report Tenant Name Property Address Salutation Simmy, Ms E J Sinclair, Mr C Staple, Miss V Sutton, Mr A C The Chocolate Shop Tolliver, Michael Towing, Mrs J B Turley, Ms I Underwood, Ms K Faul & Mr G Villa, Mrs L Willis, Mrs J & Mr K Young, Ms K G Zimer, Ms C Fergie & Mr M Number of Tenants = 49 11 Blackswell Road, KENWICK W 94 Fundly Pass, Thornlie WA 6108 23 Walls Place, ARMADALE WA 13B Swans Drive, KENWICK 6107 The Penny Arcade - Shop 4, 929 H 55 Simmons Street, PERTH 6000 54B Wren Place, KENWICK WA 6 66 Vaude Avenue, Victoria Park W 24 Norma Street, Maddington W 3 Smithwell Drive, Bentley WA 61 667 Rapestery Way, Armadale W 994 Clore Way, MADDINGTON 56 Staple Way, Kenwick W A 6107 Elisa Colin Vera Arthur Mr Wonka Michael Judith Irene Katy & Gerry Lucy Julie & Keith Kylie Mike & Cleo Date: 11/03/2003 Time: 9:10:47 AM H.Phone B.Phone Mobile 9285 1813 9788 8640 9284 4613 9217 7793 9666-5524 9666-3215 9217 6797 9001 8584 9217 4468 92893667 9588 6588 9285 9251 9217 4771 9370 8531 9309 7733 9307 0323 9775 3138 9888-3642 9878-6352 9399 6657 9571 7090 9310 9638 9396 6786 9350 8766 9344 9379 9333 0815 0477705464 0488195079 0444568487 0425830499 0600-210-236 V 2.4.0 (Build 10) 0497735223 0450381533 0473121964 0450169163 0408062811 0403894717 0453275254 Rent 125.00 135.00 220.00 130.00 1000.00 150.00 110.00 180.00 150.00 130.00 140.00 606.66 130.00 Per Paid To Week Week Fortni Week Mont Week Week Week Week Week Week Week Week 13/03/2003 31/01/2003 13/05/2003 14/03/2003 30/06/2002 08/04/2003 06/03/2003 07/03/2003 13/03/2003 13/03/2003 31/03/2003 25/02/2003 24/04/2003 Accounts Credits Rent Cr. 5.00 90.00 60.00 50.00 50.00 500.00 120.00 Page 2 A-39.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Inactive Tenants Tenant Name Badley, Ms M E Budge, Mr DC Eve, Mrs S F & Mr D A Monty, Ms J L Mort, Mr M E Jones & Mr C H Rafter, Ms L B Davies & Mr D Sinclair, Mr C Number of Tenants = 7 Paid To Vacates 05/04/2002 28/03/2002 26/10/2000 04/12/2001 15/10/2002 11/11/2002 31/01/2003 31/03/2002 08/06/2002 16/01/2001 06/12/2001 26/11/2002 04/11/2002 31/01/2003 Trust External Date: 11/03/2003 Time: 9:11:27 AM Admin Arrears Accounts 460.00 1182.86 1563.58 37.20 288.30 700.00 885.71 640.00 V 2.4.0 (Build 10) Page 1 A-40 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Mr J Bond C/- GeeDee Real Estate 801 Canning Highway Perth WA 6000 Electricity Consumption Tax Invoice Issued Under the Authority of The Owners Of Lilliput Lane ABN: 65 568 962 574 For: .Lilliput Lane - Unit 1 11/03/2003 Usage Calculations Tariff: DOMESTIC Meter Number: A1234 Date 01/01/2003 28/02/2003 59 Days Charge Supply/Meter Charge Consumption Common Lighting Reading 25746 25921 175 Units Comments 59 days @ 23.39 cents per day 175 Units @ 12.75 cents per unit Amount $ 13.80 $ 22.31 $ 11.40 Invoice Total Total Price Includes GST $ 47.51 $ 4.32 Cut Here Please Return This Slip With Your Payment If Paying By Cheque DUE DATE: 18/03/2003 Bond, Mr J .Lilliput Lane - Unit 1 Electricity Supply and Consumption Charges Please Make Payment to: BSB No: 123-456 Acc No: 123456789 Ref No: 00121 $ 47.51 GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 A-41 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Mr J Bond C/- GeeDee Real Estate 801 Canning Highway Perth WA 6000 Gas Consumption Tax Invoice Issued Under the Authority of The Owners Of Lilliput Lane ABN: 65 568 962 574 For: .Lilliput Lane - Unit 1 Usage Calculations Meter Number: 568121 Date 01/02/2003 28/03/2003 56 Days Charge Consumption Admin Charge Consumption 351 Units Comments 351 Units Amount $ 126.05 $ 57.00 Invoice Total Total Price Includes GST $ 183.05 $ 16.64 Cut Here Please Return This Slip With Your Payment If Paying By Cheque Bond, Mr J .Lilliput Lane - Unit 1 Gas Consumption Charges Admin Charge Total Charge Please Make Payment to: BSB No: 123-456 Acc No: 123456789 Ref No: 00121 $ 126.05 $ 57.00 $ 183.05 GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 A-42 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Ms S Plerk 10 Scroll Pass KENWICK 6107 10 Scroll Pass, KENWICK 6107 Tenant Invoice of 27/03/2003 Description Details Carpet Cleaning Carpet Cleaning From To Amo unt 125.00 Invoice Total : $125.00 Previously paid credits avaliable for allocation: $50.00 Please Forward Your Payment Within 7 Days3 Cut Here Please Return This Slip With Your Payment If Paying By Cheque Plerk, Ms S 10 Scroll Pass Carpet Cleaning Carpet Cleaning Please Make Payment to: BSB No: 123-456 Acc No: 123456789 Ref No: 00119 125.00 Invoice Total : $125.00 GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 A-43 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Ms K Faul & Mr G Underwood 24 Norma Street Maddington WA 6109 Tenant Statement 11 March 2003 Accounts Due For : 24 Norma Street, Maddington WA 6109 Date Details From To 11/03/2003 Water Consumption- Water Consumption 11/03/2003 Garden Maint.- Lawnmowing Amount 60.00 27.00 Total Amount Due : $87.00 Previously paid credits avaliable for allocation: $50.00 Outstanding Amounts Due & Payable Immediately Cut Here Please Return This Slip With Your Payment If Paying By Cheque Ms K Faul & Mr G Underwood 24 Norma Street 11/03/2003 Water Consumption 11/03/2003 Lawnmowing Please Make Payment to: BSB No: 123-456 Acc No: 123456789 Ref No: 00118 Water Consumption Garden Maint. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 A-44 60.00 27.00 Total Amount Due : $87.00 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Tenants Accounts Outstanding Date: 11/03/2003 Time: 9:11:53 AM All Tenants Date Details From Botham, Mr B- 10 Scroll Pass 31/12/2002 Water Consumption - Water Consumption Budge, Mr DC- 178 Ninth Avenue 30/05/2002 Water Consumption - Water Consumption Eve, Mrs S F & Mr D A- 99 Bunford Street 22/11/2000 Water Consumption - Water Consumption Honda, Ms K & Mr A- 779 Bitter Road 06/01/2003 Water Consumption - Water Consumption Jetson, Ms J K- 62 Boradleaf Drive 29/11/2002 Water Consumption - Water Consumption To 26/09/2002 31/12/2002 Total 12.20 12.20 17/11/2001 21/05/2002 Total 37.20 37.20 24/05/2000 14/11/2000 Total 288.30 288.30 11/09/2002 06/01/2003 Total 28.65 28.65 02/08/2002 18/11/2002 Total 25.40 25.40 O'Hara, Ms S- .Lilliput Lane - Unit 5 05/03/2003 Interest/Late Levy - Interest at 15.00% on 1 Levy/Levies Total Pillow, Mr J- 77 Walls Place 29/11/2002 Water Consumption - Water Consumption Plerk, Ms S- 10 Scroll Pass 27/03/2003 Water Consumption - Water Consumption 27/03/2003 Carpet Cleaning - Carpet Cleaning 16.90 16.90 21/05/2002 18/11/2002 Total 110.05 110.05 28/11/2002 27/02/2003 Total 86.55 125.00 211.55 Total 60.00 60.00 Total Grand Total 50.00 50.00 840.25 Underwood, Ms K Faul & Mr G- 24 Norma Street 11/03/2003 Water Consumption - Water Consumption Young, Ms K G- 994 Clore Way 10/03/2003 Garden Maint. - Lawnmowing V 2.4.0 (Build 10) Amount Page 1 A-45 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Invoice Date: 27/02/2003 Ms S Plerk 10 Scroll Pass KENWICK 6107 Water Consumption Invoice For: 10 Scroll Pass Water Consumption Details Date 31/10/2002 30/01/2003 Reading 5571 5724 92 Days 153 Units Charges Consumption Charge at Standard Rates Less Landlord Contribution Amount Due 86.55 0.00 86.55 Payment Required Within 14 Days Cut Here Please Return This Slip With Your Payment If Paying By Cheque Plerk, Ms S 10 Scroll Pass Water Consumption Charge at Standard Rates Less Landlord Contribution Amount Due Please Make Payment to: BSB No: 123-456 Acc No: 123456789 Ref No: 00119 86.55 0.00 86.55 GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 A-46 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Water Calculation Tenant: Ms S Plerk Property: 10 Scroll Pass, KENWICK 6107 Owner: Mrs K F & Mr R Balloon From: 31/10/2002 To: 30/01/2003 = 92 Days Start: 5571 kL Annual Rate First 600 kL Next 999399 kL Daily Rate 1.6438kL/Day 2738.0795kL/Day Water Readings End: 5724 kL Consumption: 153 kL Period(Days) 92 92 Rate X Days 151.23 kL 1.77 kL Rates/kL Water Cost 0.565/kL 85.45 0.631/kL 1.12 TOTAL 86.55 This charge is based on the standard rates for consumption. The calculation method used can produce a different result to that on the Water Authority Account. The Water Authority calculation allows the cheaper water rates on the first bill for the year. On the second bill, the rates will be higher as the volume consumed for the year places the charge per kilolitre on a higher scale. In order to spread the charge out evenly during the year, this calculation charges the water on a prorata basis. This is the method recommended by the Real Estate Institute of Western Australia and the Ministry of Fair Trading. V 2.4.0 (Build 9) Page 1 A-47 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 TO LET Location Rent ARMADALE $115.00 Week 3 1 $190.00 Week 3 1 TRIPLEX - Carport 2 Cars, Furnished, Views, $140.00 Week 3 1 3 bedroom, solar hot water, chef parisenne $125.00 Week 3 1 HOUSE - Carport 2 Cars, Carport, Carpeted, $125.00 Week 4 1 HOUSE - Off Street, Carpeted, Built-in Available: Now BURSWOOD WA Available: Now KENWICK WA Available: Now KOONDOOLA WA Available: Now MIRRABOOKA WA Available: Now Beds Baths 11/03/2003 Features Carport, Carpeted, Built-in Robes, Laundry, Close to Transport, Close to Shops. gas stove, lemair air conditioner in lounge, kelvinator fridge staying, freezer, washing machine and dog. Close to Kenwick schools, shops and transport. Laundry, Close to Transport, Close to Shops. Robes, Close to Transport, Close to Shops. V 2.4.0 (Build 10) Page 1 A-48.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Residential Properties Available for Rent 11/03/2003 When viewing a property, we ask you NOT to go on to the land or enter the buildings. If you like the property's appearance and wish to inspect it further, please contact our office. L o ca t i o n Rent Beds Baths F eat u res $115.00 Week 3 1 $190.00 Week 3 1 TRIPLEX - Carport 2 Cars, Furnished, Views, KENWICK WA $140.00 Week 3 1 3 bedroom, solar hot water, chef parisenne KOONDOOLA WA $125.00 Week 3 1 HOUSE - Carport 2 Cars, Carport, Carpeted, $125.00 Week 4 1 HOUSE - Off Street, Carpeted, Built-in ARMADALE 62 Boradleaf Drive Available: Now BURSWOOD WA 9/778 Bypass Road Available: Now 73 Buckley Road Available: Now 874 Queens Road Available: Now MIRRABOOKA WA 779 Bitter Road Available: Now Carport, Carpeted, Built-in Robes, Laundry, Close to Transport, Close to Shops. gas stove, lemair air conditioner in lounge, kelvinator fridge staying, freezer, washing machine and dog. Close to Kenwick schools, shops and transport. Laundry, Close to Transport, Close to Shops. Robes, Close to Transport, Close to Shops. V 2.4.0 (Build 10) Page 1 A-48.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Reminder Listing Date: 27/02/2003 Time: 10:03:07 AM For The Next 21 Days Date 07/03/2003 07/03/2003 10/03/2003 17/03/2003 20/03/2003 Every For Once Once Once Once Once 35 Belmont Parade, Kenwick Turley, Ms I Lamb, Mr G & Mrs T Michael Tolliver Blarney, Ms L Doog & Ms BC Reminder Property Settlement Lease Expires In 30 Days Lease Expires In 30 Days Inspection OverDue 30 days Inspection OverDue 30 days V 2.4.0 (Build 9) Page 1 A-49 Who SDF CMD CMD AAA CMD © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. S200 USE FOR IMMEDIATE OR 24 HOUR ASSESSMENTS ONLY STAMP DUTY ASSESSMENT ORIGINAL AND DUPLICATE TO BE SUBMITTED INTACT WITH INSTRUMENTS WHEN RECEIPTED RETAIN DUPLICATE COPY FOR COLLECTION OF INSTRUMENTS Lodging Party : GeeDee - Real Estate Telephone No : 08 9364 6677 Address : 801 Canning Highway, Applecross WA 6153 Date of Dupli- Execution Names of Parties cates 22/05/2000 Mrs E M And Mr G Old / Mr D S & Mrs J W Fraser 05/02/2003 Mona Ramsay / Mr B A Ford 01/01/2003 Michael Tolliver / Mrs R & Mr M Bad SIGNATURE Related? Assesed Duty Payable 42.50 36.85 TOTAL $ ................................................... Name of Signatory .................................................... Parties Value on which 35.50 114.85 Date : Thursday, 27 February, 2003 (Print) Page :1 IT IS AN OFFENCE TO WILLFULLY MISLEAD OR ATTEMPT TO MISLEAD AN OFFICER OF THE STATE TAXATION DEPARTMENT - PENALTY $ 10 000 OFFICE USE ONLY Assessor : ..................................... Date A-50 : ..................................... © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Nifty Trade Repairs P O Box 2345 MORLEY WA 6943 Phone : 94673124 Fax : 94912333 Mobile: 0448221883 Work/Purchase Order No : 102 For : 3 Smithwell Drive Bentley WA 6102 Order Date : 25/07/2000 Details : Repair pull cord for ceiling fan/light in baby's room. Pull cord won't switch fan, so fan is running all the time. Light can be switched off normally at light switch. Authorised By : Invoice To : Tenant : Mrs G Fish c/o GeeDee - Real Estate, at the above address. Mrs L Villa Home Phone : 92893667 Business Phone : 9396 6786 Mobile Phone : 0450169163 A-51 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate The Owners Of Lilliput Lane Date: 10/03/2003 Time: 2:57:44 PM Strata Plan No. 555333121 Strata Details .Lilliput Lane - Unit 1 PERTH 6000 Unit Entitlement: 200 .Lilliput Lane - Unit 2 PERTH 6000 Unit Entitlement: 200 .Lilliput Lane - Unit 3 PERTH 6000 Unit Entitlement: 200 .Lilliput Lane - Unit 4 PERTH 6000 Unit Entitlement: 200 .Lilliput Lane - Unit 5 PERTH 6000 Owner Details Mr J Bond C/- GeeDee Real Estate 801 Canning Highway Perth WA 6000 Ms M Moneypenny C/- GeeDee Real Estate 801 Canning Highway Perth WA 6000 Mr G Gulliver C/- ABC Realty 1001 Smith Street Perth WA 6000 Mr Thomas Crown 555 Afayre Street Surrey Hills NSW 2000 Agent Details Ms S O'Hara 29 Tara Avenue St. Kilda VIC 3000 Unit Entitlement: 200 V 2.4.0 (Build 10) Page 1 A-52 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Projected Property Sale Commission Date: 11/03/2003 Time: 10:23:32 AM Non-Zero Accounts Account Address 10031 10033 10034 10036 3/125445 Albany H'way Bentley, 44 Green Leaf Terrace, Kenwick, 641 Main Way Kensington, 35 Belmont Parade, Kenwick, Settlement 31/03/2003 24/05/2003 15/03/2003 04/04/2003 V 2.4.0 (Build 10) Price 225000.00 316000.00 412000.00 350000.00 Gross 6000.00 9000.00 14000.00 12500.00 Total Nett Comm 6000.00 9000.00 14000.00 7500.00 36500.00 Page 1 A-53 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Outstanding Vendor Paid Accounts Date: 11/03/2003 Time: 10:32:43 AM All Creditors Creditor West Australian Bob's Sign Shop Dave's Distribution Service Date 03/02/2003 11/03/2003 11/03/2003 11/03/2003 03/02/2003 11/03/2003 Property 35 Belmont Parade Kenwick 641 Main Street 55 Plain Street 55 Plain Street 35 Belmont Parade Kenwick 55 Plain Street V 2.4.0 (Build 10) Estimate 50.00 250.00 120.00 125.00 Actual 53.00 136.00 90.00 GST 95.00 125.00 Page 1 A-54.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Vendor Account Balances Account 50000 50001 50002 Name Vendor 35 Belmont Parade Kenwick Chard, Mr & Mrs 03/02/2003 West Australian 03/02/2003 Dave's Distribution Service 55 Plain Street 11/03/2003 West Australian 11/03/2003 Bob's Sign Shop 11/03/2003 Dave's Distribution Service 641 Main Street 11/03/2003 West Australian Date: 11/03/2003 Time: 10:33:47 AM Balance 1000.00 Unpaid Available 148.00 852.00 53.00 95.00 2000.00 465.00 1535.00 1500.00 136.00 1364.00 4500.00 749.00 3751.00 90.00 250.00 125.00 136.00 Totals V 2.4.0 (Build 10) Page 1 A-54.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 Mr & Mrs Chard 57 Brighton Road KENWICK WA 6107 11 March 2003 Vendor Account Statement 35 Belmont Parade Kenwick Date Details GST Debit Credit Opening Balance 0.00 Receipts 04/02/2003 Funds Received Receipt No 3656 1000.00 Invoiced Expenses Payments Totals 0.00 Current Balance 1000.00 1000.00 Outstanding Expenses 03/02/2003 West Australian 03/02/2003 Dave's Distribution Service Print Advertisements Leaflet letterbox dr Totals Funds Available V 2.4.0 (Build 10) 53.00 95.00 148.00 852.00 Page 1 A-54.3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 55 Plain Street 11 March 2003 Vendor Account Statement 55 Plain Street Date Details GST Debit Credit Opening Balance 0.00 Receipts 11/03/2003 Funds Received Receipt No 3709 2000.00 Invoiced Expenses Payments Totals 0.00 Current Balance 2000.00 2000.00 Outstanding Expenses 11/03/2003 West Australian 11/03/2003 Bob's Sign Shop 11/03/2003 Dave's Distribution Service Print Advertisements Sign Printing Leaflet letterbox dr Totals Funds Available V 2.4.0 (Build 10) 90.00 250.00 125.00 465.00 1535.00 Page 2 A-54.4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 08 9364 6677 Fax: 08 9364 7433 Licensee: Graham Darcy ABN: 123456789 641 Main Street KENSINGTON WA 6151 11 March 2003 Vendor Account Statement 641 Main Street Date Details GST Debit Credit Opening Balance 0.00 Receipts 11/03/2003 Funds Received Receipt No 3710 1500.00 Invoiced Expenses Payments Totals 0.00 Current Balance 1500.00 1500.00 Outstanding Expenses 11/03/2003 West Australian Print Advertisements Totals Funds Available V 2.4.0 (Build 10) 136.00 136.00 1364.00 Page 3 A-54.5 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Trial Balance Date: 30/05/2004 Time: 3:09:18 PM Residential South Owner Name Bad, Mrs R & Mr M Badger, Mrs P & Mr K Balloon, Mrs K F & Mr R Brown, Mr A Conway, Mr A Fiddock, Mr M Fish, Mrs G Fletcher, Mr G Ford, Mr B A Fraser, Mr D S & Mrs J W Gray, Mr F P Hawthorn, Mrs K & Mr H Hiller, Mrs J I & Mr W K Howard, Mr K James Mrs S P Kelly, Mrs M & Mr C Kerr, Mr G Lanky, Mr G Large, Mrs M E McGregor, Mr Patrick Midland, Mr S & Mrs L Roger Padbury, Ms C M Pitt, Mrs P & Mr C Rainam, Mr N Salmon, Mr D B Williams, Mrs M AREA TOTALS Opening 1830.24 33.00 361.34 66.30 175.88 265.25 76.80 210.70 19.00 33.00 372.30 +Rent +Other 260.00 280.00 +Holiday Journals -Payments-Man.Fees -Sundries 30.00 95.00 22.10 23.80 33.00 260.00 260.00 350.00 290.00 180.00 115.00 140.00 30.00 175.00 129.95 53.01 38.70 19.00 30.00 90.00 187.00 5.00 16.90 22.10 29.75 24.65 11.70 5.00 5.00 5.00 5.00 5.00 8.62 11.90 5.00 5.00 -BAD -GST 0.70 0.70 0.30 5.21 11.88 0.50 0.70 3.47 1.00 3.00 10.36 1.69 126.91 400.45 283.76 400.60 4.89 249.88 148.70 30.30 631.00 5720.30 30.00 30.00 145.00 290.00 250.00 112.20 50.00 115.00 78.00 25.00 5.00 5.00 12.32 18.85 16.25 0.60 1.30 1.30 30.00 180.00 300.00 3300.00 360.00 396.66 807.20 537.00 1.23 1.89 1.63 =Balance 1830.24 234.99 509.96 27.50 175.88 473.35 309.70 486.08 601.00 216.31 5.00 5.00 60.00 V 2.4.0 (Build 14) 0.70 7.60 3.05 43.91 -Hold 1830.24 =Pay Hol Hold 234.99 201.96 308.00 33.00 155.70 289.70 355.70 394.00 192.50 285.00 117.65 293.58 316.00 216.31 Bal.Fwd. 1830.24 308.00 27.50 175.88 355.70 309.70 192.50 285.00 224.02 121.41 396.70 155.70 224.02 121.41 126.91 125.00 126.91 365.45 198.76 416.45 82.65 455.70 148.70 370.45 410.00 556.05 370.70 311.00 148.70 155.70 395.73 365.45 198.76 416.45 82.65 311.00 148.70 0.30 13.50 25.50 257.94 -Due 839.05 432.50 265.75 7703.31 6248.38 144.70 1830.24 36.77 265.75 1827.71 395.73 5875.60 Page 1 A-55.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Trial Balance Date: 30/05/2004 Time: 3:09:19 PM Stratas Owner Name The Owners Of Lilliput Lane AREA TOTALS Opening 277.30 277.30 +Rent 900.00 900.00 +Other +Holiday Journals -Payments-Man.Fees -Sundries 150.00 9.00 150.00 9.00 V 2.4.0 (Build 14) -BAD 0.70 0.70 -GST 0.90 0.90 =Balance 1016.70 1016.70 -Due 1070.85 1070.85 -Hold 1016.70 1016.70 =Pay Hol Hold Bal.Fwd. 1016.70 1016.70 Page 2 A-55.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Owner Trial Balance Date: 30/05/2004 Time: 3:09:19 PM Commercial Owner Name Lotsaloot, Mr Louie AREA TOTALS GRAND TOTALS Opening +Rent +Other 5997.60 4200.00 396.66 +Holiday Journals -Payments-Man.Fees -Sundries 807.20 687.00 257.94 69.00 V 2.4.0 (Build 14) -BAD -GST =Balance -Due -Hold 8.60 44.81 8720.01 7319.23 2846.94 =Pay Hol Hold 1827.71 Bal.Fwd. 6892.30 Page 3 A-55.3 http://www.geedee.com.au GEEDEE REALTY SYSTEMS TRUST ACCOUNTING AND PROPERTY MANAGEMENT TRAINING HANDBOOK COMMERCIAL MODULE GEEDEE REALTY SYSTEMS PTY LTD 801 Canning Highway, Applecross Telephone: (08) 9364 6677 Fax: WA 6153 (08) 9364 7433 Email: info@geedee.com.au FOREWORD This training handbook has been written, in the main, to assist students who undertake the Diploma in Property (Real Estate) or one of the Property Management courses conducted by TAFE. It is hoped that this handbook, together with the Commercial Training Handbook, will be used as a reference guide by all users of GeeDee Realty Systems, so that they become aware of, and fully utilise, the many features available in the system. MODULE PURPOSE: The purpose of this module is to enable the participants to explain and demonstrate the application of real estate accounting packages. ASSESSMENT CRITERIA: Case studies and practical demonstration. COMPETENCY STANDARDS: 1. Prepare formats for preparation and delivery of financial reports. 2. Manage agency disbursements. GeeDee Support Team GeeDee Realty Systems April 2008 GEEDEE REALTY SYSTEMS PTY LTD 801 Canning Highway, Applecross Telephone: (08) 9364 6677 Fax: WA 6153 (08) 9364 7433 Email: info@geedee.com.au WELCOME Welcome to the GeeDee Realty System and congratulations on your selection for this specialised Real Estate Trust Accounting and Property Management System. GeeDee Realty Systems is the leading developer of Microsoft® Windows® Trust Accounting and Property Management software in Western Australia. At GeeDee we specialise in providing feature packed, secure, reliable and easy to use software systems for the Real Estate Industry. We also have excellent in-built Integrity System Checks and Safe Guards to protect the Licensee from potential fraudulent behaviour. GeeDee Realty Systems is a proven system to handle all your residential property management, trust accounting, strata management, commercial management and property sales needs. At GeeDee Realty Systems we have simplified the administration side of property management for the real estate industry for both the technical and non-technical users for ease of use. The objective of this GeeDee Handbook as with all of the GeeDee guides, is to assist you with the use and correct operation of GeeDee Realty Systems. The purpose of this Training Handbook is to transfer this experience to you. At GeeDee Realty Systems we are always complimented on having one of the easiest to use, understand and time efficient systems available for real estate businesses today. Having a user friendly system, complimented by outstanding software support services is the driving philosophy of GeeDee Realty Systems. We hope you enjoy the GeeDee Realty System. GEEDEE REALTY SYSTEMS PTY LTD GeeDee Software Copyright © 1984 - 2008 Real Estate Software by Real Estate Professionals All rights reserved © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. TABLE OF CONTENTS FOREWORD SECTION 1 INTRODUCTION 1-1 1.1 CALENDAR CONVENTION 1-1 1.2 COMMERCIAL TRAINING – PREREQUISITES 1-1 1.3 COMMERCIAL MODULE ACTIVATION 1-2 SECTION 2 SETTING UP A NEW COMMERCIAL ENTITY 2-1 2.1 VARIABLE OUTGOINGS ACCOUNT 2-1 2.2 ADDING A COMMERCIAL OWNER 2-1 2.2.1 Commercial details of owner 2-1 2.2.2 Specification of management fees 2-2 2.2.3 Calculation and collection of management fees 2-2 2.2.4 VO account balances 2-2 2.3 ADDING COMMERCIAL PROPERTIES 2-2 2.3.1 The master property 2-3 2.3.2 Property details 2-3 2.3.3 Commercial details of property 2-3 2.4 ADDING A NEW TENANT 2-3 2.4.1 Commercial details for tenant 2-4 2.5 BOMA DISBURSEMENT CODES 2-4 2.5.1 Adding new codes 2-4 2.5.2 Managing promotion funds external to the VO account 2-5 2.6 RENT TO OWNER OR VARIABLE OUTGOINGS ACCOUNT 2-5 SECTION 3 OPERATION OF A COMMERCIAL ENTITY 3-1 3.1 ACCOUNTS FROM VARIABLE OUTGOINGS 3-1 3.2 PROPERTY DISBURSEMENT 3-1 3.3 COMMERCIAL TENANT BONDS 3-1 3.4 COMMERCIAL TENANT STAMP DUTY 3-1 3.5 PROPERTY RECEIPT 3-2 3.6 COMMERCIAL JOURNAL 3-2 3.7 DISSECTION CALCULATOR 3-3 3.8 VO ACCOUNT BUDGET 3-3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 4 REPORTS 4-1 4.1 INCOME AND EXPENSE SUMMARY 4-1 4.2 VO TENANT INCOME REPORT 4-1 4.3 TENANCY SCHEDULE 4-1 4.4 COMMERCIAL TENANT INVOICES 4-2 4.4.1 Standing accounts 4-2 4.4.2 Ad hoc invoices. 4-2 4.4.3 Electricity and gas invoices 4-3 4.5 LATE RENT PAYMENT REPORT 4-3 4.6 OWNER TAX INVOICE 4-3 SECTION 5 MANAGEMENT FEES 5-1 SECTION 6 GST APPLIED TO COMMERCIAL PROPERTIES 6-1 6.1 DISCLAIMER 6-1 6.2 ASSUMPTIONS 6-1 6.3 IMPLEMENTATION 6-1 6.4 MANAGEMENT FEES ON GST INCLUSIVE RECEIPTS 6-2 SECTION 7 OWNER AND VO ACCOUNTS 7-1 7.1 OWNER EXPENSES 7-1 7.2 OWNER INCOME 7-1 7.3 OWNER VO PAYMENTS 7-1 7.4 A SINGLE ACCOUNT 7-2 SECTION 8 STANDARD FEATURES USED BY THE COMMERCIAL MODULE 8-1 SECTION 9 SAMPLE REPORTS 9-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 1 1.1 INTRODUCTION CALENDAR CONVENTION It is most important that everyone who uses, or is responsible for the operation of the GeeDee Realty Systems’ Property Management and Trust Accounting System, clearly understands this system’s important calendar convention. The GeeDee System uses two calendars: the Gregorian calendar and the GeeDee calendar. We all know the Gregorian calendar which is divided into 12 segments we call months. These 12 months have a set number of days ranging from 28 to 31. They run sequentially from 1 to 12 and then start again at 1 at the beginning of each year. The GeeDee calendar also has 12 segments, but these are known as periods. Although these periods are given the same name as the months, they have no set number of days. The number of days in a period is determined by each individual real estate agency, based on its requirements and convenience. (Convenience means taking into account who is on holidays, who is away sick, public holidays, etc.) The periods are numbered sequentially, but unlike months, they are not reset back to 1 at the beginning of a year. A period can involve transactions which are recorded in just the one month (1 - 31 January, which would be known as the January period); over two months (31 December – 31 January, which would also be known as the January period); and over 3 months (31 December – 2 February, which would also be known as the January period). A period could cover from 4 - 25 February, a matter of only three weeks. There are two very important accounting functions that occur every month and every period. These functions are controlled by the two calendars referred to previously. The first function, and the one that agents would consider to be the most important, is period end processing. This process, which is normally carried out towards the end of a month, can in fact be undertaken on any day of a month. This period end processing involves the payments to owners, the payment of your fees, (I said it was the most important), and the roll-over of your data ready for the next period. The second function, and the one that the REBA Board and your auditor consider to be the most important, is the printing of your end of month audit reports. These detailed reports substantiate the fact that your trust account was in balance as at the end of the month, which is a requirement under the REBA Act. Under the Act, the end of the month literally means midnight on the last day of the month. These two functions produce two separate sets of documents: the end of period documents and the end of month audit documents. These documents must be filed separately, otherwise confusion will reign. It is most important for everyone to understand the calendar convention so that they can clearly distinguish between the end of period processing (sometimes referred to as end of month owner processing), and the end of month audit report processing. Note: Every transaction that is entered in the Geedee System contains the initials of the operator, the date and time of the entry and the current period number. 1.2 COMMERCIAL TRAINING – PREREQUISITES Before undertaking training on the GeeDee Realty Systems’ Commercial Module it is a requirement that students must have completed both the Introduction to GeeDee and the GeeDee - Intermediate Users Program courses. Both these courses are conducted by the 1-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee Realty Systems. Alternatively, students must provide evidence that they have sufficient hands on experience in all the areas covered in the above-mentioned two courses. Additionally, students undertaking training in this commercial module should have attended a commercial property management course offered by either REIWA or some other recognised agency. Note: For complete information on the overall system, please refer to the main GeeDee Realty Systems’ Trust Accounting and Property Management Training Handbook. 1.3 COMMERCIAL MODULE ACTIVATION The Commercial Module will not normally be included – it is only activated where users are managing commercial properties and have been suitably trained in its use. Commercial property management can be complex. If you have just a few stand-alone commercial properties it may be simpler to manage them as residential properties. Many of the features of the GeeDee System are jointly utilised in the management of both commercial and residential properties. There are some features which are dedicated for commercial use only. If the Commercial Module has been activated then there will be an additional Commercial drop-down menu displayed. There will also be an additional Commercial tab at the bottom of the Owner, Property and Tenant screens where commercial type properties are involved. The Commercial Module can only be activated immediately after an end of period payout has been completed. A commercial owner, previously entered as a residential owner, together with their related properties and tenants will need to be re-entered as commercial owners with the additional required information and related to variable outgoings accounts (VO accounts). The existing residential records for these commercial type properties must be archived. You will need to print year to date summary reports before archiving these records. Separate commercial reports for the remainder of the financial year will be produced at the end of the financial year. Transactions in the Commercial Module use the BOMA disbursement codes and not the residential disbursement codes. All amounts receipted from a commercial tenant, other than for rent, require that tenant accounts and invoices have previously been generated. There is no additional purchase cost involved in the activation of the Commercial Module. However, the monthly maintenance fee rate in respect of all properties managed, including residential, strata and commercial, will be increased by 50%. 1-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 2 2.1 SETTING UP A NEW COMMERCIAL ENTITY VARIABLE OUTGOINGS ACCOUNT When you add a new commercial owner the system will automatically create a variable outgoings account (VO account). There can only be one VO account for each owner. These accounts have account numbers starting at 99001. All related properties of an owner will be connected to the owner’s VO account. All receipts and payments for commercial properties are made from this VO account. This VO account must not go into debit. 2.2 ADDING A COMMERCIAL OWNER Firstly, you must enter the new owner using the same method that you use for entering a residential owner, but enter the type as being commercial. An owner cannot have both residential and commercial type properties connected to the same owner record. Enter the ABN for the owner. If there is no ABN then you will not be able to issue a tax invoice to the tenant on behalf of the owner. Note: Once an owner type is set as commercial it cannot subsequently be changed to residential, and vice versa. For commercial owners you would normally make the sundry and cheque charge $0.00. 2.2.1 Commercial details of owner The next step is to enter the Commercial tab details for the owner. Enter the building name, the total area of the building and select whether the rent is to be credited to the owner or to the newly created VO account. Enter the amount of the budget total. The Tenancy Schedule program uses this value to calculate the proportion that each tenant should pay. 2-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 2.2.2 Specification of management fees Enter the authorised commission rate, inclusive of GST, and nominate whether the commission is to be charged on all collections, rent only or only on non-rent amounts. Alternatively, enter the fixed monthly fee amount, inclusive of GST. Note: All commission rates and fixed fee amounts are to be entered as GST inclusive. 2.2.3 Calculation and collection of management fees During period end processing, these amounts will be automatically posted from the VO account to the agent’s management commission fee account. Normally with commercial properties you will not collect any management fee from the owner. Therefore, you must be careful not to enter values on the Property screen and the Commercial tab area. If you do, then the system may take commission from both areas. 2.2.4 VO account balances The details of the current balance of the related VO account will be displayed on this Commercial tab page. 2.3 ADDING COMMERCIAL PROPERTIES The next step is to enter the details of the related properties. The commission rate and the fixed amount fields should be set to zero as commercial owners are not normally charged commission. Ensure that a date is entered for the commencement of GST on rent, even if it is a future date. Remember, all commercial rent amounts are entered as GST inclusive. 2-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 2.3.1 The master property It is recommended that a master property be created with all amounts entered as zero. This property is to be connected to the relevant VO account. All creditor accounts to be paid from the VO account will be entered against this connected property. 2.3.2 Property details Enter the details of the property in the Description section. These details will be printed on the Tenancy Schedule report. After entering a new property you are prompted to create a new tenant for this property. This is discussed in Section 2.4. 2.3.3 Commercial details of property The next step is to enter the Commercial tab details for each related property. Enter the size of the particular property. The system will calculate the area of this property as a percentage of the total area of all properties contained in the owner’s building. This percentage is used when calculating the proportion of variable outgoings to be charged to each tenant. Enter the number in the Order on schedule field. This number represents the sequence that this property will be displayed in on the Tenancy schedule report. Enter the unit name of this particular property, e.g. Shop 1. 2.4 ADDING A NEW TENANT You then need to create a number of tenants using New in the Tenant drop-down menu. Set their rent at whatever the current rent is per month, inclusive of GST. It is standard practice that commercial tenants are set up to pay their rent monthly. Many managing agents arrange that commercial tenants pay their rent and outgoings on the first day of each month by either 2-3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. commencing the lease on the first of a month or by adjusting the amount of their first monthly payment. 2.4.1 Commercial details for tenant The next step is to enter the Commercial tab details for each related tenant. Enter the tenant’s business name together with the details of the lease: lease type, option, review date and what the review type is. Any rent arrears will appear on this page. 2.5 BOMA DISBURSEMENT CODES Excluding rent, all income to and expenses from an owner must be connected to a dissection code. Similarly, for a commercial VO account, they must be connected to a BOMA code. A full set of these codes is provided in a file with the program and may be edited and appended on the codes page of the System Set-up program. As the full list of BOMA codes is very comprehensive, many of the codes are never used and can be confusing to the user. For this reason, it is possible to make a code inactive. In the set-up, there is a check-box next to each code. If a code is not checked, it will not appear in look-up lists in the main program. 2.5.1 Adding new codes New codes can be added to the list, but they must be connected to a group. Residential codes only have one group. Codes within a group must be numerically contiguous. To insert a new code, highlight the code after which the new code will be inserted. Enter the description of the code. There must be a gap in the numbers to be able to do this. If not, change the description of another code that is not being used. When dealing with tenant accounts and creditor accounts the Residential system uses residential disbursement codes which are in the range of 1 to 99. The Commercial system uses a completely different set of disbursement codes known as BOMA codes, which range from 100 upwards and are divided into two separate groupings: income codes and expenditure codes. 2-4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. Any income or expenditure from a VO account must be allocated to a BOMA code. Income codes must not be used for expenses and vice versa. 2.5.2 Managing promotion funds external to the VO account Firstly, create a new credit type Trust account ledger with a suitable name, e.g. Hotham Centre Promotion Account. Note the number of this new trust account and then edit the BOMA codes, via the GeeDee System Set-up module, by suitably renaming an unused income code (180 series) to identify it as relating specifically to that promotion fund. Additionally, enter the new account number as the Ledger account and tick the To trust box. Accounts can then be raised, including standing accounts, if necessary, and invoices issued. Money received from tenants and allocated to this account will be credited to the related promotion trust account and not the owner or the VO account. 2.6 RENT TO OWNER OR VARIABLE OUTGOINGS ACCOUNT It is important to understand that the commercial rent portion of collections may be set up to be credited directly to the owner’s account. These rent amounts will then appear as rent on a separate statement in the same way that residential rent payments are handled. Alternatively, these rent amounts will be credited directly to the related VO account. These rent amounts will not appear on the owner’s statement. The VO account will be used to record all collections and payments made on behalf of the related commercial properties. To pay an owner from funds receipted into a VO account you must either: a) Make a disbursement payment from the VO account, or b) Transfer the funds to the owner’s account via an Owner/VO account journal. 2-5 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. The election as to the allocation of rent is a matter of choice by the owner and/or the managing agent. An owner of a multi-unit complex would normally elect to have his rents appear on his monthly statement with the remaining income and expenses being handled through the VO account. Note: All commercial rent amounts are entered as GST inclusive. 2-6 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 3 3.1 OPERATION OF A COMMERCIAL ENTITY ACCOUNTS FROM VARIABLE OUTGOINGS In the Residential system the Creditors accounts from owners funds item allows the input of invoices into the system so that payment can be made from owners’ funds. For accounts to be paid from VO account funds, the Commercial drop-down menu item, Creditors accounts from VOs must be used. This works in an almost identical fashion to the Creditors accounts from owners funds, with the exception being that the BOMA expense codes are used instead of the residential codes. The same list of creditors are used by both Residential and Commercial systems. A commercial owner can have a number of properties connected to that one VO account. It is therefore easier to just select the master property (see 2.2 Setting up a new commercial entity). When paying creditor accounts, the report generated for VO accounts will show the amount and the information in the Pay column in bold print. 3.2 PROPERTY DISBURSEMENT A property disbursement is a quick alternative way of paying a creditor without having to enter an account in the Creditor system. It is limited to paying only one property expense on a cheque. It can be useful for other items such as refunding rent,etc. As this item takes funds from the owner’s account, it is not suitable for commercial property expenses. Unless it is specifically required to draw funds from the owner and not the VO account, then use the Creditor system. 3.3 COMMERCIAL TENANT BONDS Under the Residential Tenancies Act 1987, only residential bonds can be sent to the Bond Administrator or be lodged in the separate Bond trust bank account. The Bond Management system in GeeDee is designed to handle only residential tenancy bonds. When a bond is received from a Commercial type tenant (one where the owner has an ABN entered), it will be necessary to have the Credit type Trust ledger account, Commercial bonds. This account must be created if it does not already exist. The bond amount will be allocated in the tenant receipt as Direct to trust and entered against the Commercial bonds trust ledger. If you manage a large number of commercial properties it may be advisable to create a separate Credit type Trust ledger for each tenant’s bond. This action would enable a better method of control and reconciliation of each tenant’s bond. These bonds will not appear on the Bond listings report. A tenant invoice is not raised for a bond. 3.4 COMMERCIAL TENANT STAMP DUTY Stamp duty paid by a commercial tenant is handled in exactly the same way as stamp duty from a residential tenant. A tenant invoice is not raised for stamp duty. 3-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 3.5 PROPERTY RECEIPT Property receipts are used when funds are received from a third party for an owner or a VO account. The most frequent use is to receipt funds from an insurance claim. Funds received from tenants or owners are not receipted using this program. When this program is used for commercial properties, the funds are receipted into the VO account and not the owner’s account. Instead of the residential dissection categories appearing, the commercial BOMA codes are used. 3.6 COMMERCIAL JOURNAL It can sometimes be necessary to transfer funds between the VO accounts and other accounts (usually the owner’s account). For example: • The owner is required to pay a portion of variable outgoings for vacant properties. • There are insufficient funds in the VO account to pay urgent expenses. • The owner must be reimbursed for some expenses. Usage: a) Using the Search or Navigate buttons, identify the owner. The owner and VO account balances are shown. b) Select which way the funds are going. Click on the Credit radio button. c) Enter some descriptive details. d) Select the appropriate BOMA code. e) Select the appropriate Trust account ledger (usually Owner funds). f) Click on the Post button. Journals cannot be reversed. If an error has been made, then enter another identical journal with the same amount but reverse the Accounts to be debited and credited. A VO account must not go into debit. 3-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 3.7 DISSECTION CALCULATOR The commercial dissection calculator allows the operator to establish the proportion of an expense that each tenant in a building is liable for. Note that these calculated amounts are not entered into any other part of the program. The commercial dissection calculations are based on the percentages established by the system on the basis of the area of each tenant’s property. 3.8 VO ACCOUNT BUDGET For a VO account, a budget schedule,using BOMA codes, can be entered. In this way, a report can be printed which will show the expected expenses for a financial year. It is not required to enter a budget; it may be left blank if it not required. Usage: a) Identify the VO account using the Search and Navigate buttons. b) The budget items are entered in the grid by BOMA code. To add an item: 1.) Click on the Append button 2.) Identify the BOMA code from the pull-down list. 3.) Enter the budget amounts. To delete an item: 1.) Click on the line 2.) Click on the Delete button. There are two Print buttons that allow the printing of the budget report for the current year or the next year. The calculation of the individual tenant’s VO charges can be calculated using the dissection calculator. 3-3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. The report may be previewed and/or printed using the print preview dialog box that will appear. Once these items have been entered a report for either the current or the next year can be printed. The Convert button will convert the next year’s budget to the current year’s budget. 3-4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 4 4.1 REPORTS INCOME AND EXPENSE SUMMARY The Income and Expense summary is a report which has two forms - it can be either detailed or summary. The report can be selected for specific periods. The detailed option reports each transaction that occurred during the selected period and gives summations by tenant and by BOMA code. The summary option gives summations of the amounts by BOMA code, together with the budget and actual amounts, plus the difference as a percentage. 4.2 VO TENANT INCOME REPORT This report allows the income received from tenants, into the VO account to be summarised by tenant. Usage: a) Using the Navigator or Search buttons, select the VO account required. b) Select the start period for the report. c) Select the end period for the report. d) Click Start. The owner’s record may be set so that the rent received from the tenant is receipted either into the owner’s account or the VO account. If set to the owner’s account, the rent collections will not show on this report. 4.3 TENANCY SCHEDULE This is the report most commonly used by commercial property managers to display the overall status of all the units of a building. The number given as Order on schedule in the Commercial property enquiry/maintenance page determines the order of the units. Most of the figures are taken directly from the enquiry/maintenance pages. Some may be calculated from these figures. e.g. yearly rent. Usage: a) Select either one, or all variable outgoings (owners). b) Check the Show standing invoice items, if required. This is usually not required if the report is for the client. c) Click the Print button. A Search dialog will appear if a single VO account has been selected. The report can be viewed and/or printed. The tenant shown is always the latest tenant (by lease date). The columns are: Unit Tenant Business name Phones Area Outgoings The name of the unit, e.g. Shop 1. The tenant’s name. An alternative business name can be entered in the tenant commercial enquiry/maintenance page. The tenant’s telephone numbers. The unit area in square metres. Under the following headings: 4-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. a) The designated percentage entered for the property. b) The pro rata share of the entered yearly budget. c) The pro rata share per month. Note that the figure in b) should be equal to the budgeted outgoings monthly collection entered as a standing invoice item, but it is up to the user to ensure this. This program just does a calculation of what it should be! Rental Taken from the tenant’s monthly rent and is expressed as: a) The $ amount per square metres per year. b) The $ amount per month. c) The $ amount per year. Lease Under the following headings: a) The commencement and expiry dates from the Tenant maintenance screen. b) The type of the lease. c) The lease options. Rent Other information regarding rent: a) The review date. b) The review type. c) Any vacate date that has been entered. The report may be previewed and/or printed using the print preview dialog box that will appear. 4.4 COMMERCIAL TENANT INVOICES Tax invoices for rents and other charges are issued monthly to all commercial tenants. There are two types of invoices that can be generated. 4.4.1 Standing accounts You will need to set up standing accounts for each commercial tenant where recurring charges are involved. Standing accounts are like templates for the tenant accounts that are generated each month. Account items are entered into the Standing account module for each tenant, based on their calculated monthly amount. These will probably be mainly variable outgoings. The related BOMA code, the standard monthly amount for that tenant, together with the From period and the To period are entered. Each month, and only once each month, you must generate these standing account items. The system will generate the accounts for all commercial tenants in the system. 4.4.2 Ad hoc invoices Accounts for irregular charges can be entered via the Accounts item on the Tenant dropdown menu. Accounts entered must be allocated to the correct BOMA code. Once the standing accounts have been generated, and all ad hoc accounts have been entered, then the tax invoices, which include rent due, can be generated for each tenant. All monies received from commercial tenants must relate to a previously issued tax iInvoice. The Tenant receipt requires that there is an account in existence for all amounts received, other than for rent. Amounts received against future accounts must be posted to Trust account 32001 by way of the Tenant receipt Make credit button. 4-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 4.4.3 Electricity and gas invoices The Residential menu items are also used for commercial tenants. 4.5 LATE RENT PAYMENT REPORT This report can be generated via the Commercial drop-down menu. This report will provide sufficient information to enable penalty interest to be charged, if applicable. 4.6 OWNER TAX INVOICE Owners of commercial properties who are registered for GST will have an ABN on their record, and will be liable to pay the GST on their rent and other taxable collections. Additionally, your real estate company will be required to pay GST on any fees charged to the owner. These fees will appear on the owner’s statement. This tax invoice provides the necessary documentation so that the owner may claim GST credits on the fees. It displays the words,Tax invoice, in accordance with the requirements. These invoices are not necessary for residential tenants as the owner cannot claim tax credits. The information detailed on the statement is sufficient. 4-3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 4-4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 5 MANAGEMENT FEES As previously mentioned, management fees on commercial properties need special consideration. Remember, there are two accounts: the owner’s account and the V/O account. On the owner’s account, commission can be deducted in the same manner as for the residential properties. Where a commercial owner has a number of properties the management fees, that will be taken from the owner’s account, can be set for each property. In most situations it is set to zero, which is the normal case for commercial properties. However, management fees can be taken from the owners account, as well as, or instead of the VO account. To set management fees to be taken from an owner’s account, the percentage or fixed amount must be set against all of the owner’s properties in the system. It is possible at the end of the month, because the rents are being credited to the owners account, that there may be insufficient funds. You may find that when you print out the owner trial balance that there is a report on funds in VO accounts or that the balance of VO accounts gives you a warning that there are insufficient funds in the VO account to cover management fees. This situation will then need to be rectified by way of a Commercial journal. 5-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 5-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 6 6.1 GST APPLIED TO COMMERCIAL PROPERTIES DISCLAIMER We would like to point out that we are not tax agents and that the information contained in these training notes is given to assist you running our program. We recommend that you consult with qualified tax agents, the ATO or your institute for definitive advice. We will not be held liable for any errors or omissions in the information contained herein. 6.2 ASSUMPTIONS The system has been designed to accommodate the most sensible solution regarding GST. This has been done on the basis that: a) Agents are able to raise tax invoices on behalf of their owners. Any income less expenses is periodically passed on to the owner. It is then the responsibility of the owners to incorporate any income and inclusive tax from the properties managed by the agent into their business income. b) The owner is ultimately responsible for all creditor invoices for his own expenses, as well as expenses from the VO funds. Although the VO funds are received from the tenant and may be held against expenses, they are, at the end of the day, the responsibility of the owner. Hence, all tax invoices from creditors should contain the owner’s name. Tenants’ invoices may then be raised, using the owner’s ABN and may include items that may be either tax inclusive or free of GST. 6.3 IMPLEMENTATION Depending on the terms of the contract, you may be able to adjust most rents so that they become GST inclusive. This inclusive rent is then passed on to the owners, who have the responsibility of paying the tax office. In some cases, it may also happen that the contract does not allow for any adjustments of the rents. The following changes have been made to the system: 1. 2. 3. There is a field in which to enter an owner’s (or strata company’s) ABN. This number is printed on invoices and statements issued to tenants so that they can claim their input tax credit. You will also be able to print an Owners tax invoice detailing the input tax credits which may be claimed. It shows all charges that have been made by your company for services that have included a GST component. It also gives a summary of creditor accounts that have been paid through the trust account, with the GST inclusive component. Each creditor now has a field for the ABN (Australian Business Number) issued by the tax office. The Creditors system allows you to enter the GST amount for each item on an invoice provided the creditor has an ABN. Although the creditor accounts entry for expenses from the commercial VO account is the same as that used for residential properties, no input tax credits are available, unless it is a property where GST is being paid on the rent collected. If you are dealing with a residential property, it is senseless to enter the GST amount included in a total price. 6-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 4. If the owner has an ABN, then the words Tax invoice to – Owner name will appear on work orders. If the owner has no ABN, the word Tax will be omitted to avoid confusion with contractors. 5. The Owner charges screen does not include a field for GST. The assumption is made that ALL fees are subject to GST. The only fee that is not chargeable is BAD, which is automatically calculated at the end of the month. If there is a fee that is not subject to GST, then it needs to be recovered through the creditors system. 6. The Owner monthly statement has not been modified to show details of GST that has been charged by the creditor. The details are shown on the Tax invoice of the owner. This is the document that may be used by the owner to claim input tax credits. 7. There is a check-box field against each property to indicate whether the rent is subject to GST. Some properties that are classified as residential in our system may be subject to GST, and some properties classified as commercial may not be subject to GST on rent. If this is the case the tenant’s invoice/statement will show the GST amount that has been included in the rent amount. If there is no GST on rent, then the invoice will indicate that there is NO GST credit available from the rent charge. It is assumed that for these properties, the GST start date is 1 July 2000. 8. If your company’s ABN is entered in the System Set-up, it will be printed on your letterhead instead of the ACN. The ABN. will eventually replace the ACN. 9. The Tenant accounts and Standing accounts items now allow a GST amount on any charge. Items such as variable outgoings, electricity, gas, etc. can include a GST amount that can be claimed as a tax credit. Other items, like water, rates, etc., although they are in themselves not subject to GST, become so by virtue of the service provided by the owner-tenant relationship. 10. If an owner or strata company has an ABN, then tax invoices can be issued. 6.4 MANAGEMENT FEES ON GST INCLUSIVE RECEIPTS There appears to be several schools of thought regarding the charging of management fees on the GST component of tenant rent and VO receipted from commercial and strata property tenants (strata owners) where the owner/strata company is registered for GST. Currently, most agents calculate their management fee on the receipted amount less the GST portion. For example, if the inclusive rent is $1,100.00 per month and the management fee rate is 7% then the management fee charged would be $70.00. Added to this fee amount would be the GST, if applicable, of $7.00 making a total charge of $77.00. The second school of thought is that the agent charges the management fee on the total amount received inclusive of GST. The example above would then result in a management fee of $77.00 together with the additional GST, if applicable, of $7.70 making a total charge of $84.70. The difference between these two options would be an additional net amount to the agent of $7.00, exclusive of GST. Agents considering the second option should seek confirmation as to the legality of this option from their institute, their auditor, the REBA Board and any other authority they may consider relevant. Even more importantly, they should carefully inspect the details of their management authorities and the relevant lease agreements to ensure that such a fee has been authorised. It may be prudent to discuss any such increase with the owners and/or tenants concerned. GeeDee Realty Systems does not currently cater for option two. Pending the necessary major upgrade to the system to accommodate this option, any agent who elects to charge the management fee on the GST component of these receipts will need to employ an appropriate 6-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. ‘work around’. A suggested ‘work around’ would be to increase the management fee rate by an appropriate amount, e.g. 10%. Whether the management fee rate is inclusive or exclusive of GST would need to be taken into consideration. The contents of this message merely bring to the attention of GeeDee Realty Systems’ users the possibility of charging additional management fees under certain conditions. GeeDee Realty Systems does not hold itself out to be an authority or an adviser on the interpretation or application of the relevant acts, regulations, management authorities and lease agreements. As previously mentioned, agents considering option two must make their own enquiries and form their own opinions as to the legality of such action. 6-3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 6-4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 7 OWNER AND VO ACCOUNTS In the GeeDee System there are two accounts associated with any commercial complex: the owner’s account and the VO account. Normally only the rent is received into the owner’s account, and all building expenses received and paid out of the VO account. The user needs to be clear that the funds in both the accounts belong to the owner who is responsible for all income and expenses for the connected properties. The VO account is not a separate little account belonging to tenants where funds can be held. When funds are received to this account, the owner is liable to pay GST on these amounts, and when they are paid out, the owner can collect tax credits. Any journal transfer of funds between the owner and VO account has no bearing on GST. This can cause confusion, because neither the Owner statement nor the VO Income and Expense summary give an exact breakdown of what the owner is liable to pay in GST. Any journal between the two accounts will show up as income on the one and an expense on the other, whereas it has no bearing on the owner’s GST return. Hence, any GST amount attached to these journals is irrelevant. The GST amount will only apply when the journal is to another account – say for the collection of additional management fees. 7.1 OWNER EXPENSES If the complex has vacant properties, then you may be using journals to make the owner’s contribution to the VO. For GST purposes, these are NOT owner expenses. You are merely moving money from one account to another. The expenses are the payment of funds to creditors. For this reason we devised the GST invoice in order to show what the owner can claim in terms of GST credits. Apart from showing the management fees that you are charging, we also include a summary of all the creditor accounts that have been paid during the month. 7.2 OWNER INCOME The owner’s income side is not so simple. It is the sum of rent and other payments received into both accounts during the period. The owner needs to add up the receipt amounts from both accounts (not including journals). The VO budget can be made up of some items which are GST free, e.g. water, rates, etc., and others which are not, e.g. electricity. We understand that the Tax Office ruling is that GST is applicable to all variable outgoings. So, this means that the proportion of VO income which is GST, is far greater that the proportion of overall expenses. The owner is responsible for the payment of all GST, so you will periodically need to make either a cheque payment to the owner or journal an amount to his account. We suggest that you create a new BOMA code for this purpose. 7.3 OWNER VO PAYMENTS Another interesting point comes about in the payment of VO for vacant properties by the owner. The VO budget, excluding GST, for say 10 shops, may be $10,000. The tenants will need to pay $1000 + $100 GST. The owner, however, already pays GST when he pays the creditors through the VO account. It seems illogical that he should need to pay it again as part of his VO contribution for vacant properties. If he does, then you will need to refund it again when you pay him out for the GST received into the VO account. 7-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 7.4 A SINGLE ACCOUNT You may consider that managers of large complexes will commonly receipt all the funds into one account only. Then at the end of every month a payment is made to the owner,retaining a reasonable operating float. This may be done in the GeeDee System by de-selecting the option Rent to owner account on the GeeDee Desktop (Owner-Commercial page). If you do this, make sure you change it immediately after an end of month roll-over. Changing it during the month may create a messy mixture. We also suggest that you consult with GeeDee Support first. The usual Owner statement will then be blank every month and you will then need to make a manual monthly payment to the owner as a creditor. You will need to send the owner the Income and Expense summary instead of the normal Owner statement. In our experience, this practice of having two accounts has evolved so that the owner can have a simple statement of his rental income and is then not bothered with the VO. With the advent of GST this has changed quite radically. Having the owner funds in two accounts has become quite cumbersome. The owner is now intimately concerned with what has been received and paid out of the VO account. 7-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 8 STANDARD FEATURES USED BY THE COMMERCIAL MODULE There are a number of non-specific features that are used in the management of commercial properties. a) Tenant receipt – receives rent and outstanding accounts. b) Tenant invoices/statements – prints tax invoices for commercial tenants. c) Creditors account payment – pays creditor accounts, not from the owner account for the property, but from the VO account. d) Various reports – have the option to select data for commercial properties. e) Alerts – apply equally to residential and commercial properties. f) Owner charges – debits the charge from the owner’s account. g) Tenant electricity consumption – allows the charging of electricity accounts with common meters. h) New owner, tenant and property have a second page with additional data fields. 8-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 8-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. SECTION 9 • • • • • • • • • • • • • • SAMPLE REPORTS Creditors’ Accounts Report....................................................................... A- 1 Dissection Calculator Report .................................................................... A- 2 Commercial Budget Report ...................................................................... A- 3 Income and Expense Detail – One month ................................................ A- 4 Income and Expense Detail – Three months............................................ A- 5 Income and Expense Summary – One month.......................................... A- 6 Income and Expense Summary – Three months ..................................... A- 7 Tenant Income Summary – One month.................................................... A- 8 Tenant Income Summary – Three months ............................................... A- 9 Tenancy Schedule.................................................................................... A-10 Tenant Tax Invoice ................................................................................... A-11 Commercial Late Rent Report .................................................................. A-12 Owner Tax Invoice.................................................................................... A-13 Commercial Owner Current Statement..................................................... A-14 Note: Please refer to the sample reports contained in the main GeeDee Realty Systems’ Trust Accounting and Property Management Training Handbook. 9-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 9-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Creditors Accounts Outstanding Date: 08/04/2003 Time: 12:01:43 PM All Areas - Name Required Creditor Name Pri Charter Plumbing a City of Melville Como Plumbing S Ellenbrook Landsc EMI Property Mainte GIO Australia Action Lock Service All Seasons Garde Aurora Painting City of Belmont City of Wanneroo E Setter Owners of Bicton C Owners of Strata Pl Owners of Strata Pl Plantum Pty Ltd Poolgrave Engrave Roy Weston - Whitf State Revenue Dep The Tap Doctor Town of Vincent Water Corporation 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Date Property Invoice No Details 08/04/2003 08/04/2003 08/04/2003 08/04/2003 08/04/2003 08/04/2003 03/04/2003 29/01/2003 29/01/2003 13/02/2003 18/03/2003 02/04/2003 07/04/2003 21/02/2003 21/02/2003 08/04/2003 18/03/2003 18/03/2003 24/03/2003 07/04/2003 19/03/2003 19/03/2003 19/03/2003 19/03/2003 19/03/2003 19/03/2003 19/03/2003 19/03/2003 19/03/2003 19/03/2003 11/02/2003 05/03/2003 26/03/2003 19/03/2003 03/04/2003 08/04/2003 08/04/2003 12/03/2003 28/02/2003 29/01/2003 11/03/2003 18/03/2003 24/03/2003 27/03/2003 27/03/2003 03/04/2003 03/04/2003 03/04/2003 04/04/2003 08/04/2003 20 Kearns Cres, S Harris & Pembroke 77 Webster St - Se Harris & Pembroke 3 Canham Way, Un 77 Webster St - Se 256 Oxford Street, 1 67 Stirling Highway 67 Stirling Highway 67 Stirling Highway 67 Stirling Highway 67 Stirling Highway 67 Stirling Highway 67 Stirling Highway 67 Stirling Highway 264 St Kilda Road, 7 Baretta Road, Un 14 Prindiville Dve, 62 Florence Road 33 Pt Walter Rd, U 16 Annois Road, S 16 Annois Road, S 16 Annois Road, S 16 Annois Road, S 16 Annois Road, S 16 Annois Road, S 7 Baretta Road, Un 7 Baretta Road, Un 14 Prindiville Dve, 7 Baretta Road, Un 67 Stirling Highway 67 Stirling Highway 20 Kearns Cres, S 89 Caridean Street, 18 Preston Street C 256 Oxford Street L 89 Caridean Street, 71 Mount Street, U 195 Brisbane Stree 67 Stirling Highway 70 Blanche Street 9 Cnr Carson & We 70 Blanche Street 50 St Johns Wood 47 St Johns Wood 7 Tenth Avenue, Un 48 Wellington St, U 264 St Kilda Road, 46 Alfred Road CL 20 Kearns Cres, S 1234 963167126 Repairs to sink Shire Rates - Part Repairs to toliet Common area mai Maintenance to gutt Insurance Replace front door Remove picket fen Removal of tree & r Lawnmowing 11/8/ Lawnmowing 31/8/ Lawnmowing 22/9/ Remove tree & rem Painting - additiona Painting-bdrm 1,2, Council rates2nd i Council rates 1st in Council rates 1st in Lawnmowing 5/6, 9 Electricity 26/7/00 Reserve Fund 1/10 Strata levies 1/10 Reserve fund 1/10 Strata levies 1/10 Reserve Fund 1/10 Strata Levies 1/10 Strata levies 1/10 Strata Levies 1/10 Strata Levies 1/10 Strata Levies 1/10 Attend to front wall Repairs to front fen Attend to signs Uni Strata Levies 1/10 Land Tax 1st install Land Tax 2000/01 Land Tax 2000/01 Install taps to hand Rubbish Charge 1/ Final water reading Water Rates Bal 1s Water 23/3/00 - 13/ Water consumptio Water 1/4/00 - 21/9 Water 1/4/00 - 21/9 Water rates 2nd ins Water rates 2nd ins Water rates 2nd ins Water Consumptio water rates 2nd ins Cheques Total Deft Total Total Paid Total Unpaid 934 931 7413-453 B337 863 863 207768 164782 186694 15 19 32 401694 125066 124385 171767 2172 35323 0000002178 9005835681 9004448102 9005835681 9001470937 9001461707 9002266903 9001905275 9005004634 9001367657 V 2.4.0 (Build 14) Amount 87.00 1250.00 94.00 112.00 174.00 2700.00 102.55 137.50 137.50 33.00 27.50 27.50 137.50 521.00 275.00 119.00 393.00 2067.94 90.00 1108.49 25.21 201.64 108.16 865.20 25.21 201.64 90.57 135.85 480.00 108.68 127.30 90.00 52.80 175.09 806.25 415.15 139.65 118.80 173.25 15.30 1279.90 15.45 356.85 222.05 191.60 108.00 175.00 124.40 175.90 1731.80 4417.00 0.00 4417.00 13914.18 Pay Chq Chq Chq Chq Chq Chq No No Hold No No No No No No No No Hold No Hold Hold Hold Hold Hold Hold Hold No No No No No No Hold Hold Hold Hold Hold Hold Hold Hold Hold No Hold Hold Hold Hold Hold Hold Hold Hold Payment 87.00 1250.00 94.00 112.00 174.00 2700.00 Page 1 A-1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate SHire Rates 2003-2004 Date: 08/04/2003 Time: 10:09:42 AM Castlehill Shopping Centre Unit Shop 15 Shop 15a Shop 17 Shop 97 Shop 99 Shop 101 Shop 101a Shop 103 Current Tenant First Base Investments Pty Ltd Calypso Hair Design Vanity Fur Dog Grooming Bicton Self Serve Andrews & Prince Butchers Al Dente Pasta Castlehill S/C Syndicate 101a Castlehill S/C Syndicate 103 Totals V 2.4.0 (Build 14) Percentage 9.96 8.49 9.35 23.35 16.59 10.93 9.23 12.10 100.00 Dissection 522.61 445.80 490.80 1225.21 870.55 573.55 484.60 634.89 5248.00 Page 1 A-2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Current Expense Budget Date: 08/04/2003 Time: 12:05:56 PM Castlehill Shopping Centre Category Outgoings Recoverable Statutory Outgoings Repairs & Maintenance Wages, Gardening Code Description 169 172 201 204 332 452 Water & Sewerage Rates Insurance Shire Rates Water Consumption General Gardening Contractors Budget Total V 2.4.0 (Build 14) Budget 1900.00 2700.00 3200.00 1800.00 2000.00 1200.00 12800.00 Page 1 A-3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:41:45 PM Income & Expenses - December 2001 to December 2001 Castlehill Shopping Centre Date Ref. Details Paid To Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers 28/09/2002 - 27/10/2002 28/10/2002 - 27/11/2002 28/11/2002 - 27/12/2002 28/12/2002 - 27/01/2003 28/01/2003 - 27/02/2003 82.22 65.44 48.10 32.23 13.98 SubTotal 7.47 5.95 4.37 2.85 1.27 21.91 Outgoings Recoverable 161 Outgoings-General 24/03/2003 R4338 First Base Investments Pty Ltd 01/04/2003 R4423 Vanity Fur Dog Grooming 25/03/2003 R4343 Calypso Hair Design 01/04/2003 R4419 Bicton Self Serve 02/04/2003 R4437 Andrews & Prince Butchers 27/03/2003 R4368 Castlehill S/C Syndicate 103 27/03/2003 R4367 Castlehill S/C Syndicate 101a 27/03/2003 R4367 Castlehill S/C Syndicate 101a 30/03/2003 - 29/04/2003 30/03/2003 - 29/04/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 08/03/2003 - 29/03/2003 30/03/2003 - 29/04/2003 95.57 89.72 81.46 224.05 159.18 116.10 64.94 88.56 SubTotal 8.69 8.16 7.41 20.37 14.47 10.55 5.90 8.05 83.60 95.57 89.72 81.46 224.05 159.18 116.10 162 Management Fee 24/03/2003 R4338 First Base Investments Pty Ltd 01/04/2003 R4423 Vanity Fur Dog Grooming 25/03/2003 R4343 Calypso Hair Design 25/03/2003 R4343 Calypso Hair Design 25/03/2003 R4343 Calypso Hair Design 01/04/2003 R4419 Bicton Self Serve 02/04/2003 R4437 Andrews & Prince Butchers 02/04/2003 R4437 Andrews & Prince Butchers 30/03/2003 - 29/04/2003 30/03/2003 - 29/04/2003 08/02/2003 - 08/02/2004 28/12/2002 - 29/03/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 28/12/2002 - 29/03/2003 28/02/2003 - 29/03/2003 43.42 40.78 24.02 5.86 35.54 80.59 11.45 68.06 SubTotal 3.95 3.71 2.18 0.53 3.23 7.33 1.04 6.19 28.16 43.42 40.78 79.51 309.72 168 Shire/Municipal Rates 25/03/2003 R4343 Calypso Hair Design 02/04/2003 R4437 Andrews & Prince Butchers 27/03/2003 R4367 Castlehill S/C Syndicate 101a 28/12/2002 - 29/03/2003 28/12/2002 - 29/03/2003 08/03/2003 - 29/03/2003 88.83 173.45 21.44 SubTotal 8.08 15.77 1.95 25.80 88.83 173.45 21.44 283.72 169 Water & Sewerage Rates 27/03/2003 R4367 Castlehill S/C Syndicate 101a 08/03/2003 - 29/06/2003 116.69 SubTotal 10.60 10.60 116.69 116.69 172 Insurance 25/03/2003 R4343 27/03/2003 R4367 08/02/2003 - 08/02/2004 08/03/2003 - 08/02/2004 364.02 366.43 SubTotal 33.09 33.31 66.40 364.02 366.43 730.45 SubTotal 15.20 15.20 167.20 167.20 SubTotal 32.55 32.55 358.00 358.00 SubTotal 16.45 16.45 181.00 181.00 Income Miscellaneous Income 141 Interest 02/04/2003 R4437 02/04/2003 R4437 02/04/2003 R4437 02/04/2003 R4437 02/04/2003 R4437 Calypso Hair Design Castlehill S/C Syndicate 101a Expenses Repairs & Maintenance Wages, M 336 Plumbing 08/04/2003 C14182 repair pipe in cupboard, 15 Miscellaneous 401 Auditor Fees Outgoings 08/04/2003 C14198 Audit 2000 Gardening 452 Gardening Contractors 27/03/2003 C14150 Lawnmowing x4 Total GST on Income = 236.47 Total GST on Expenditure = 64.20 GST Onley Plumbing & Gas James Rooney & Sacha Higgins Lawnmowing S Opening Balance Total Income Total Expenses Closing Balance V 2.4.0 (Build 14) Amount 241.97 241.97 153.50 919.58 65.42 80.59 4259.81 2602.13 706.20 6155.74 Page 1 A-4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:51:54 PM Income & Expenses - October 2001 to December 2001 Castlehill Shopping Centre Date Ref. Income Miscellaneous Income 141 Interest 21/02/2003 R4073 21/02/2003 R4073 21/02/2003 R4073 21/02/2003 R4073 02/04/2003 R4437 02/04/2003 R4437 02/04/2003 R4437 02/04/2003 R4437 02/04/2003 R4437 Details Paid To Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers 27/10/2001 - 28/04/2002 29/06/2002 - 29/07/2002 30/07/2002 - 27/08/2002 28/08/2002 - 27/09/2002 28/09/2002 - 27/10/2002 28/10/2002 - 27/11/2002 28/11/2002 - 27/12/2002 28/12/2002 - 27/01/2003 28/01/2003 - 27/02/2003 184.59 60.00 32.04 50.85 82.22 65.44 48.10 32.23 13.98 SubTotal 0.00 0.00 0.00 0.00 7.47 5.95 4.37 2.85 1.27 21.91 28/01/2003 - 27/02/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 28/01/2003 - 27/02/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 28/12/2002 - 27/01/2003 28/01/2003 - 27/02/2003 28/02/2003 - 29/03/2003 28/01/2003 - 27/02/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 28/09/2002 - 27/10/2002 28/10/2002 - 27/11/2002 28/11/2002 - 27/12/2002 28/12/2002 - 27/01/2003 28/01/2003 - 27/02/2003 28/02/2003 - 29/03/2003 28/01/2003 - 27/02/2003 28/02/2003 - 29/03/2003 28/01/2003 - 27/02/2003 27/02/2003 - 28/01/2003 28/01/2003 - 27/02/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 08/03/2003 - 29/03/2003 30/03/2003 - 29/04/2003 95.57 95.57 95.57 89.72 89.72 89.72 81.46 81.46 81.46 224.05 224.05 224.05 140.83 140.83 140.83 159.18 159.18 159.18 104.88 104.88 116.10 -116.10 116.10 116.10 116.10 64.94 88.56 SubTotal 8.69 8.69 8.69 8.16 8.16 8.16 7.41 7.41 7.41 20.37 20.37 20.37 0.00 0.00 0.00 14.47 14.47 14.47 9.53 9.53 10.55 -10.55 10.55 10.55 10.55 5.90 8.05 241.96 28/12/2002 - 29/06/2003 28/01/2003 - 27/02/2003 08/02/2003 - 08/02/2004 28/12/2002 - 29/03/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 28/12/2002 - 27/01/2003 28/12/2002 - 29/06/2003 28/01/2003 - 27/02/2003 08/02/2003 - 08/02/2004 28/12/2002 - 29/03/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 28/12/2002 - 27/01/2003 28/12/2002 - 29/06/2003 28/01/2003 - 27/02/2003 08/02/2003 - 08/02/2004 28/12/2002 - 29/03/2003 12.18 43.42 28.16 6.88 43.42 43.42 -0.90 11.44 40.78 26.45 6.46 40.78 40.78 35.50 10.39 35.54 24.02 5.86 Outgoings Recoverable 161 Outgoings-General 28/01/2003 R3808 First Base Investments Pty Ltd 25/02/2003 R4093 First Base Investments Pty Ltd 24/03/2003 R4338 First Base Investments Pty Ltd 03/02/2003 R3881 Vanity Fur Dog Grooming 10/03/2003 R4221 Vanity Fur Dog Grooming 01/04/2003 R4423 Vanity Fur Dog Grooming 29/01/2003 R3822 Calypso Hair Design 19/02/2003 R4056 Calypso Hair Design 25/03/2003 R4343 Calypso Hair Design 05/02/2003 R3910 Bicton Self Serve 26/02/2003 R4107 Bicton Self Serve 01/04/2003 R4419 Bicton Self Serve 21/02/2003 R4073 Andrews & Prince Butchers 21/02/2003 R4073 Andrews & Prince Butchers 21/02/2003 R4073 Andrews & Prince Butchers 21/02/2003 R4073 Andrews & Prince Butchers 21/02/2003 R4073 Andrews & Prince Butchers 02/04/2003 R4437 Andrews & Prince Butchers 07/02/2003 R3931 Al Dente Pasta 11/03/2003 R4234 Al Dente Pasta 11/02/2003 R3956 Castlehill S/C Syndicate 103 11/02/2003 R3956 Castlehill S/C Syndicate 103 11/02/2003 R3964 Castlehill S/C Syndicate 103 06/03/2003 R4197 Castlehill S/C Syndicate 103 27/03/2003 R4368 Castlehill S/C Syndicate 103 27/03/2003 R4367 Castlehill S/C Syndicate 101a 27/03/2003 R4367 Castlehill S/C Syndicate 101a 162 Management Fee 22/01/2003 R3769 First Base Investments Pty Ltd 28/01/2003 R3808 First Base Investments Pty Ltd 25/02/2003 R4093 First Base Investments Pty Ltd 25/02/2003 R4093 First Base Investments Pty Ltd 25/02/2003 R4093 First Base Investments Pty Ltd 24/03/2003 R4338 First Base Investments Pty Ltd 03/02/2003 R3881 Vanity Fur Dog Grooming 03/02/2003 R3881 Vanity Fur Dog Grooming 03/02/2003 R3881 Vanity Fur Dog Grooming 24/02/2003 R4083 Vanity Fur Dog Grooming 10/03/2003 R4221 Vanity Fur Dog Grooming 10/03/2003 R4221 Vanity Fur Dog Grooming 01/04/2003 R4423 Vanity Fur Dog Grooming 29/01/2003 R3822 Calypso Hair Design 19/02/2003 R4056 Calypso Hair Design 19/02/2003 R4056 Calypso Hair Design 25/03/2003 R4343 Calypso Hair Design 25/03/2003 R4343 Calypso Hair Design V 2.4.0 (Build 14) GST 1.11 3.95 2.56 0.63 3.95 3.95 -0.08 1.04 3.71 2.40 0.59 3.71 3.71 3.23 0.94 3.23 2.18 0.53 Amount 569.45 569.45 286.71 269.16 244.38 672.15 900.03 209.76 348.30 153.50 3083.99 177.48 165.79 Page 1 A-5.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:51:55 PM Income & Expenses - October 2001 to December 2001 Castlehill Shopping Centre Date Ref. 25/03/2003 20/01/2003 05/02/2003 19/02/2003 26/02/2003 26/02/2003 01/04/2003 21/02/2003 21/02/2003 21/02/2003 21/02/2003 21/02/2003 21/02/2003 21/02/2003 21/02/2003 02/04/2003 02/04/2003 07/02/2003 07/02/2003 11/03/2003 11/03/2003 11/03/2003 11/02/2003 11/02/2003 R4343 R3752 R3910 R4055 R4107 R4107 R4419 R4073 R4073 R4073 R4073 R4073 R4073 R4073 R4073 R4437 R4437 R3931 R3931 R4234 R4234 R4234 R3956 R3956 Details Paid To Calypso Hair Design Bicton Self Serve Bicton Self Serve Bicton Self Serve Bicton Self Serve Bicton Self Serve Bicton Self Serve Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Andrews & Prince Butchers Al Dente Pasta Al Dente Pasta Al Dente Pasta Al Dente Pasta Al Dente Pasta Castlehill S/C Syndicate 103 Castlehill S/C Syndicate 103 28/02/2003 - 29/03/2003 28/12/2002 - 29/06/2003 28/01/2003 - 27/02/2003 08/02/2003 - 08/02/2004 28/12/2002 - 29/03/2003 28/02/2003 - 29/03/2003 30/03/2003 - 29/04/2003 28/09/2002 - 27/12/2002 28/09/2002 - 27/10/2002 28/10/2002 - 27/11/2002 28/11/2002 - 27/12/2002 28/12/2002 - 27/01/2003 28/12/2002 - 29/06/2003 28/01/2003 - 27/02/2003 08/02/2003 - 08/02/2004 28/12/2002 - 29/03/2003 28/02/2003 - 29/03/2003 28/12/2002 - 29/06/2003 28/01/2003 - 27/02/2003 08/02/2003 - 08/02/2004 28/12/2002 - 29/03/2003 28/02/2003 - 29/03/2003 28/12/2002 - 29/06/2003 29/06/2003 - 28/12/2002 35.54 28.56 80.59 66.03 16.12 80.59 80.59 16.15 61.87 61.87 61.87 68.06 20.30 68.06 46.91 11.45 68.06 13.37 45.67 30.91 7.55 45.67 14.80 -14.80 SubTotal 3.23 2.60 7.33 6.00 1.47 7.33 7.33 0.00 0.00 0.00 0.00 6.19 1.84 6.19 4.26 1.04 6.19 1.22 4.15 2.81 0.69 4.15 1.35 -1.35 115.36 0.00 1470.37 168 Shire/Municipal Rates 25/02/2003 R4093 First Base Investments Pty Ltd 10/03/2003 R4221 Vanity Fur Dog Grooming 25/03/2003 R4343 Calypso Hair Design 26/02/2003 R4107 Bicton Self Serve 02/04/2003 R4437 Andrews & Prince Butchers 11/03/2003 R4234 Al Dente Pasta 06/03/2003 R4197 Castlehill S/C Syndicate 103 27/03/2003 R4367 Castlehill S/C Syndicate 101a 28/12/2002 - 29/03/2003 28/12/2002 - 29/03/2003 28/12/2002 - 29/03/2003 28/12/2002 - 29/03/2003 28/12/2002 - 29/03/2003 28/12/2002 - 29/03/2003 28/12/2002 - 29/03/2003 08/03/2003 - 29/03/2003 104.13 97.79 88.83 244.11 173.45 114.27 126.49 21.44 SubTotal 9.47 8.89 8.08 22.19 15.77 10.39 11.45 1.95 88.19 104.13 97.79 88.83 244.11 173.45 114.27 126.49 21.44 970.51 169 Water & Sewerage Rates 22/01/2003 R3769 First Base Investments Pty Ltd 03/02/2003 R3881 Vanity Fur Dog Grooming 19/02/2003 R4056 Calypso Hair Design 20/01/2003 R3752 Bicton Self Serve 21/02/2003 R4073 Andrews & Prince Butchers 07/02/2003 R3931 Al Dente Pasta 11/02/2003 R3956 Castlehill S/C Syndicate 103 11/02/2003 R3956 Castlehill S/C Syndicate 103 11/02/2003 R3964 Castlehill S/C Syndicate 103 27/03/2003 R4367 Castlehill S/C Syndicate 101a 28/12/2002 - 29/06/2003 28/12/2002 - 29/06/2003 28/12/2002 - 29/06/2003 28/12/2002 - 29/06/2003 28/12/2002 - 29/06/2003 28/12/2002 - 29/06/2003 28/12/2002 - 29/06/2003 29/06/2003 - 28/12/2002 28/12/2002 - 29/06/2003 08/03/2003 - 29/06/2003 184.61 190.71 173.22 476.07 338.26 222.86 246.69 -246.69 246.69 116.69 SubTotal 18.46 17.34 15.75 43.28 30.75 20.26 22.43 -22.43 22.43 10.60 178.87 184.61 190.71 173.22 476.07 338.26 222.86 246.69 116.69 1949.11 172 Insurance 25/02/2003 R4093 24/02/2003 R4083 25/03/2003 R4343 19/02/2003 R4055 21/02/2003 R4073 11/03/2003 R4234 06/03/2003 R4197 27/03/2003 R4367 08/02/2003 - 08/02/2004 08/02/2003 - 08/02/2004 08/02/2003 - 08/02/2004 08/02/2003 - 08/02/2004 08/02/2003 - 08/02/2004 08/02/2003 - 08/02/2004 08/02/2003 - 08/02/2004 08/03/2003 - 08/02/2004 426.73 400.76 364.02 1000.46 710.85 468.34 518.42 366.43 SubTotal 38.79 36.43 33.09 90.95 64.62 42.58 47.13 33.31 386.90 426.73 400.76 364.02 1000.46 710.85 468.34 518.42 366.43 4256.01 First Base Investments Pty Ltd Vanity Fur Dog Grooming Calypso Hair Design Bicton Self Serve Andrews & Prince Butchers Al Dente Pasta Castlehill S/C Syndicate 103 Castlehill S/C Syndicate 101a V 2.4.0 (Build 14) GST Amount 146.85 352.48 484.60 143.17 Page 2 A-5.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:51:55 PM Income & Expenses - October 2001 to December 2001 Castlehill Shopping Centre Date Ref. Expenses Statutory Outgoings 201 Shire Rates 21/02/2003 C14027 Details Paid To Council rates 1st inst 4 00/01 City of Melville 202 Water & Sewerage Rates 24/01/2003 C13933 Water Rates 1st inst. 2 00/01 204 Water Consumption 05/03/2003 C14082 Water 21/2/00 - 3/8/00 Insurance Premiums 211 Fire Insurance 21/02/2003 C14029 Insurance renewal 12/8-12/8/01 Cleaning 251 Contract Fee 05/03/2003 C14072 Sanitary disposal unit 254 Cleaning Materials 05/03/2003 C14063 Cleaning 19/6/00-14/7/00 05/03/2003 C14063 Cleaning 17/7-11/8/00 & towels 255 Toilet Requisites 05/03/2003 C14062 Toilet hand towels July 05/03/2003 C14062 Toilet hand towels August Repairs & Maintenance Wages, M 336 Plumbing 24/01/2003 C13927 Repair cistern - keeps running 11/02/2003 C13991 Repair tap ladies toilet 08/04/2003 C14182 repair pipe in cupboard, 15 GST Amount SubTotal 280.00 280.00 1230.55 1230.55 SubTotal 0.00 0.00 1853.80 1853.80 SubTotal 0.00 0.00 621.80 621.80 SubTotal 358.06 358.06 4253.79 4253.79 SubTotal 14.30 14.30 157.30 157.30 SubTotal 0.00 0.00 0.00 200.00 300.35 500.35 SubTotal 5.27 4.22 9.49 58.00 46.41 104.41 SubTotal 5.80 6.00 15.20 27.00 63.80 66.00 167.20 297.00 SubTotal 6.36 6.36 70.00 70.00 SubTotal 32.55 32.55 358.00 358.00 SubTotal 16.45 16.45 181.00 181.00 SubTotal 0.63 29.61 -0.63 6.90 58.94 6.90 6.90 109.25 6.90 325.41 -6.90 75.92 850.04 75.92 6.90 1334.19 SubTotal 0.00 0.00 0.00 0.00 66.60 327.48 230.66 624.74 Water Corporation Water Corporation GIO Australia Pink Healthcare Serv G Sgro G Sgro Ensign Services (Aus Ensign Services (Aus Onley Plumbing & Gas Onley Plumbing & Gas Onley Plumbing & Gas Building Intelligence & Emerge 343 Repairs & Maintenance 11/02/2003 J3086 Repair To Back Door Miscellaneous 401 Auditor Fees Outgoings 08/04/2003 C14198 Audit 2000 Gardening 452 Gardening Contractors 27/03/2003 C14150 Lawnmowing x4 Administration 480 Management Fees 11/02/2003 J3083 GST Fixed Sundry Fee July 00 11/02/2003 J3147 Management Fee 11/02/2003 J3157 GST Fixed Sundry Fee July 00 12/02/2003 J3162 Fixed Sundry Fee 14/03/2003 J3253 Management Fee 17/03/2003 J3263 Fixed Sundry Fee 11/02/2003 C13995 GST Fixed Sundry Fee July 00 James Rooney & Sacha Higgins Lawnmowing S Graham Darcy R/E Tru Payments to Landlords 501 Payments to Landlord 26/02/2003 J3174 Interest LatePay Sp 99 Dec-Jan 26/02/2003 J3175 Interest LatePay Sp 99 Feb-Apr 14/03/2003 J3256 GST Water/shire Rates Jul-Sep V 2.4.0 (Build 14) Page 3 A-5.3 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:51:55 PM Income & Expenses - October 2001 to December 2001 Castlehill Shopping Centre Date Ref. Details Total GST on Income = Total GST on Expenditure = 1033.19 853.46 Paid To Opening Balance Total Income Total Expenses Closing Balance V 2.4.0 (Build 14) GST Amount 5443.23 12299.44 11586.93 6155.74 Page 4 A-5.4 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:42:15 PM Income and Expense Budget Summary - December 2001 to December 2001 Castlehill Shopping Centre BOMA Code Description Budget Actual Budget-Actual % Diff. Income 141 161 162 168 169 172 Interest Outgoings-General Management Fee Shire/Municipal Rates Water & Sewerage Rates Insurance Total Income 201 204 332 336 401 452 Shire Rates Water Consumption General Plumbing Auditor Fees Outgoings Gardening Contractors Total Expenditure 1900.00 2700.00 4600.00 241.97 919.58 309.72 283.72 116.69 730.45 2602.13 -241.97 -919.58 -309.72 -283.72 1783.31 1969.55 1997.87 167.20 358.00 181.00 706.20 3200.00 1800.00 2000.00 -167.20 -358.00 1019.00 7493.80 94 73 Expenses 3200.00 1800.00 2000.00 1200.00 8200.00 A-6 100 100 100 85 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:48:59 PM Income and Expense Budget Summary - October 2001 to December 2001 Castlehill Shopping Centre BOMA Code Description Budget Actual Budget-Actual % Diff. Income 141 161 162 168 169 172 Interest Outgoings-General Management Fee Shire/Municipal Rates Water & Sewerage Rates Insurance Total Income 201 202 204 211 251 254 255 332 336 343 401 452 480 501 Shire Rates Water & Sewerage Rates Water Consumption Fire Insurance Contract Fee Cleaning Materials Toilet Requisites General Plumbing Repairs & Maintenance Auditor Fees Outgoings Gardening Contractors Management Fees Payments to Landlord Total Expenditure 1900.00 2700.00 4600.00 241.97 919.58 309.72 283.72 116.69 730.45 2602.13 -241.97 -919.58 -309.72 -283.72 1783.31 1969.55 1997.87 1230.55 1853.80 621.80 4253.79 157.30 500.35 104.41 1969.45 -1853.80 1178.20 -4253.79 -157.30 -500.35 -104.41 2000.00 -129.80 -70.00 -358.00 1019.00 -1334.19 -624.74 -3219.73 94 73 Expenses 3200.00 1800.00 2000.00 1200.00 8200.00 A-7 129.80 70.00 358.00 181.00 1334.19 624.74 11419.73 62 65 100 85 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:40:34 PM Tenant Income Summary - November 2001 to November 2001 Castlehill Shopping Centre MTD Income YTD Income First Base Investments Pty Ltd 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 172 Insurance Tenant Totals BOMA Description 95.57 78.46 104.13 426.73 704.89 95.57 78.46 104.13 426.73 704.89 Calypso Hair Design 161 Outgoings-General 162 Management Fee 169 Water & Sewerage Rates Tenant Totals 81.46 45.93 173.22 300.61 81.46 45.93 173.22 300.61 Vanity Fur Dog Grooming 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 172 Insurance Tenant Totals 89.72 73.69 97.79 400.76 661.96 89.72 73.69 97.79 400.76 661.96 Bicton Self Serve 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 172 Insurance Tenant Totals 224.05 162.74 244.11 1000.46 1631.36 224.05 162.74 244.11 1000.46 1631.36 Andrews & Prince Butchers 141 Interest 161 Outgoings-General 162 Management Fee 169 Water & Sewerage Rates 172 Insurance Tenant Totals 327.48 740.85 405.09 338.26 710.85 2522.53 327.48 740.85 405.09 338.26 710.85 2522.53 104.88 84.13 114.27 468.34 771.62 104.88 84.13 114.27 468.34 771.62 Al Dente Pasta 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 172 Insurance Tenant Totals Shape Up Hair & Beauty 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 169 Water & Sewerage Rates 170 Land Tax 172 Insurance Tenant Totals Months A/C s Accounts O/S 23.62 14.04 75.11 279.09 114.74 75.11 71.61 27.49 29.27 597.31 27.49 140.26 Castlehill S/C Syndicate 101a Tenant Totals V 2.4.0 (Build 14) Page 1 A-8.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:40:34 PM Tenant Income Summary - November 2001 to November 2001 Castlehill Shopping Centre MTD Income YTD Income Castlehill S/C Syndicate 103 161 Outgoings-General 168 Shire/Municipal Rates 172 Insurance Tenant Totals BOMA Description 116.10 126.49 518.42 761.01 116.10 126.49 518.42 761.01 GRAND Totals 7353.98 7353.98 V 2.4.0 (Build 14) Months A/C s Accounts O/S 140.26 597.31 Page 2 A 8.2 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:41:06 PM Tenant Income Summary - September 2001 to November 2001 Castlehill Shopping Centre BOMA Description First Base Investments Pty Ltd 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 169 Water & Sewerage Rates 172 Insurance Tenant Totals Calypso Hair Design 161 Outgoings-General 162 Management Fee 169 Water & Sewerage Rates Tenant Totals Vanity Fur Dog Grooming 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 169 Water & Sewerage Rates 172 Insurance Tenant Totals MTD Income YTD Income 95.57 78.46 104.13 426.73 704.89 286.71 177.48 104.13 184.61 426.73 1179.66 81.46 45.93 173.22 300.61 162.92 81.43 173.22 417.57 89.72 73.69 97.79 269.16 166.69 97.79 190.71 400.76 1125.11 400.76 661.96 Bicton Self Serve 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 169 Water & Sewerage Rates 172 Insurance Tenant Totals 1000.46 1631.36 672.15 352.48 244.11 476.07 1000.46 2745.27 Andrews & Prince Butchers 141 Interest 161 Outgoings-General 162 Management Fee 169 Water & Sewerage Rates 172 Insurance Tenant Totals 327.48 740.85 405.09 338.26 710.85 2522.53 327.48 740.85 405.09 338.26 710.85 2522.53 104.88 84.13 114.27 314.64 188.84 114.27 222.86 468.34 1308.95 Al Dente Pasta 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 169 Water & Sewerage Rates 172 Insurance Tenant Totals 224.05 162.74 244.11 468.34 771.62 Shape Up Hair & Beauty 161 Outgoings-General 162 Management Fee 168 Shire/Municipal Rates 169 Water & Sewerage Rates 170 Land Tax 172 Insurance Tenant Totals 78.35 29.39 26.92 Months A/C s Accounts O/S 23.62 14.04 75.11 279.09 114.74 75.11 71.61 27.49 29.27 597.31 27.49 134.66 V 2.4.0 (Build 14) 140.26 Page 1 A-9.1 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Date: 08/04/2003 Time: 12:41:07 PM Tenant Income Summary - September 2001 to November 2001 Castlehill Shopping Centre BOMA Description MTD Income YTD Income 116.10 126.49 518.42 761.01 348.30 126.49 246.69 518.42 1239.90 7353.98 10673.65 Months A/C s Accounts O/S 140.26 597.31 Castlehill S/C Syndicate 101a Tenant Totals Castlehill S/C Syndicate 103 161 Outgoings-General 168 Shire/Municipal Rates 169 Water & Sewerage Rates 172 Insurance Tenant Totals GRAND Totals V 2.4.0 (Build 14) Page 2 A-9.2 V 2.4.0 (Build 14) (H)-9457 0728 (W)-9319 1391 Standing Items 161 Outgoings-General 162 Management Fee 9.35 89.74 1076.83 56.17 /Month /Year Shop 17 Vanity Fur Dog Grooming (H)-9527 6813 (W)-9339 2415 Standing Items 161 Outgoings-General 162 Management Fee 8.49 81.51 978.10 51.02 /Month /Year Shop 15a Calypso Hair Design Outgoings % Base $/Month $/Year 9.96 95.55 1146.62 Area (Sq.M.) (Approx.) Shop 15 First Base Investments Pty Ltd 59.81 Lansbury & Associates /Month (H)- (W)-9319 1488 /Year Standing Items 161 Outgoings-General 162 Management Fee Unit Tenant Business Name Phones A-10 April 2011 April 2011 10/11/1997-09/11/2004 NET NIL April 2011 April 2011 27/08/1992-27/08/2007 NET NIL April 2011 April 2011 28/12/1994-26/12/2005 NET NIL Lease Comm. & Expire Type Options Page 1 October 2000 October 2000 132.00 617.87 7414.44 October 2000 October 2000 126.50 537.83 6453.96 October 2000 October 2000 132.00 657.91 7894.92 Rental $/Sqm/Year $/Month $/Year Castlehill Shopping Centre GeeDee - Real Estate Tenancy Schedule Comments $89.72 $40.78 11/11/2003 Management Fee 6% on gross collections MKT/10% Stats billed seperate GST applies 1/7/00 $81.46 $35.54 28/08/2003 Management Fee 6% on gross collections MARKET Stats billed seperate GST applies 1/7/00 $95.57 $43.42 28/12/2003 Management Fee 6% on gross collections MARKET Stats billed seperate GST applies 1/7/00 Rent Review Date Review Type Vacate Date Date: 08/04/2003 Time: 11:26:02 AM © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. 16.59 159.17 1910.00 10.93 104.87 1258.38 99.63 /Month /Year Shop 99 Andrews & Prince Butchers Shop 101 Al Dente Pasta 65.64 Al Dente Pasta /Month (H)-9434 3472 (W)-9319 2886 /Year Standing Items 161 Outgoings-General 162 Management Fee V 2.4.0 (Build 14) (H)- (W)-9339 1979 Standing Items 161 Outgoings-General 162 Management Fee (H)-9339 6891 (W)-9339 1279 Standing Items 161 Outgoings-General 162 Management Fee 23.35 224.01 2688.15 Outgoings % Base $/Month $/Year 140.22 /Month /Year Area (Sq.M.) (Approx.) Shop 97 Bicton Self Serve Unit Tenant Business Name Phones Comments $159.18 $68.06 09/02/2003 Management Fees 6% on gross collections MKT/10% Stats billed seperate GST applies 12/8/00 $224.05 $80.59 30/06/2003 Management Fees 6% on gross collections MARKET Stats billed seperate GST applies 1/7/00 Rent Review Date Review Type Vacate Date Date: 08/04/2003 Time: 11:26:03 AM A-10.2 April 2011 April 2011 $104.88 $45.67 18/08/1997-17/08/2004 19/08/2003 Management Fee 6% on gross collections NET MARKET/10%Stats billed seperate 3 YEARS GST applies 1/7/00 April 2011 April 2011 08/02/1993-08/02/2003 NET 5 YEARS April 2011 April 2011 29/06/1992-28/06/2002 NET 5+5(NEWACT Lease Comm. & Expire Type Options Page 2 October 2000 October 2000 126.50 691.95 8303.40 October 2000 October 2000 136.61 1134.24 13610.88 October 2000 October 2000 104.50 1221.09 14653.08 Rental $/Sqm/Year $/Month $/Year Castlehill Shopping Centre GeeDee - Real Estate Tenancy Schedule © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. V 2.4.0 (Build 14) 72.66 /Month /Year 600.61 /Month /Year Outgoings-General BUILDING TOTALS: Area = (H)- (W)Standing Items 161 55.46 /Month /Year Area (Sq.M.) (Approx.) Outgoings-General Shop 103 Castlehill S/C Syndicate 103 (H)- (W)Standing Items 161 Shop 101 Castlehill S/C Syndicate 101a Unit Tenant Business Name Phones OutGoings 959.52 11514.27 12.10 116.08 1392.96 9.23 88.60 1063.22 Outgoings % Base $/Month $/Year April 2011 28/08/1998- April 2011 08/03/2003- Lease Comm. & Expire Type Options Page 3 A-10.3 Rental 4860.89 58330.68 October 2000 0.00 0.00 0.00 December 2001 0.00 0.00 0.00 Rental $/Sqm/Year $/Month $/Year Castlehill Shopping Centre GeeDee - Real Estate Tenancy Schedule $116.10 $88.56 Vacant Vacant Rent Review Date Review Type Vacate Date Comments Date: 08/04/2003 Time: 11:26:03 AM © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 9364 6677 Fax: 9364 7433 EMail: graham@geedee.com.a Real Estate Agent Licensee: Graham Darcy ABN: 99 444 222 222 Major Framers Unit 1 3 Canham Way GREENWOOD WA 6024 Tenant Statement/Tax Invoice Issued Under the Authority of Pentelic Pty Ltd ABN : 60 628 299 393 8 April 2003 Accounts Due For : Unit 1 3 Canham Way, GREENWOOD WA 6024 Date 29/03/2003 28/04/2003 18/03/2003 18/03/2003 Details From Rent Rent Outgoings-GeneralManagement Fee- 30/03/2003 29/04/2003 30/03/2003 30/03/2003 To GST Amount 28/04/2003 164.79 29/05/2003 164.79 29/04/2003 5.72 29/04/2003 12.69 1812.69 1812.69 62.93 139.57 Total Amount Due : $3827.88 Includes GST of : $347.99 Cut Here Please Return This Slip With Your Payment If Paying By Cheque Major Framers Unit 1 3 Canham Way 29/03/2003 Rent 28/04/2003 Rent 18/03/2003 18/03/2003 Please Make Payment to: BSB No: 086-999 Acc No: 123456678 Ref No: 00245 30/03/2003 28/04/2003 1812.69 29/04/2003 29/05/2003 1812.69 62.93 Outgoings-General 29/04/2003 Management Fee 29/04/2003 139.57 Total Amount Due : $3827.88 GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 A-11 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Commercial Tenant Late Payment Report Date: 08/04/2003 Time: 11:38:27 AM Payments Since 09/03/2003 more than 5 days late Tenant Al Dente Pasta Andrews & Prince Butche ASA Appliances Biniris (Aust) Pty Ltd Biniris (Aust) Pty Ltd Calypso Hair Design Edwards,Mr Michael Homestay Village Group Major Framers Swift,Terry & Patricia Vanity Fur Dog Groomin Property Harris & Pembroke St,101 BICTON 6157 Harris & Pembroke St,99 BICTON 6157 3 Canham Way, Unit 2 GREENWOOD 6024 20 Kearns Cres, Suite 07 APPLECROSS 6153 20 Kearns Cres, Suite 07 APPLECROSS 6153 Harris & Pembroke St,15a BICTON 6157 20 Kearns Cres, Suite 12a APPLECROSS 6153 20 Kearns Cres, Suite 04 APPLECROSS 6153 3 Canham Way, Unit 1 GREENWOOD WA 6024 20 Kearns Cres, Suite 12b APPLECROSS 6153 Harris & Pembroke St,17 BICTON 6157 Paid On Due On Days Late 11/03/2003 02/04/2003 12/03/2003 10/03/2003 07/04/2003 25/03/2003 27/03/2003 12/03/2003 13/03/2003 20/03/2003 10/03/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 30/03/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 28/02/2003 11 33 12 10 8 25 27 12 13 20 10 V 2.4.0 (Build 14) Payment $691.95 $1134.24 $1364.00 $393.25 $393.25 $537.83 $413.60 $957.00 $1812.69 $536.80 $617.87 Rent $691.95 $1134.24 $1364.00 $393.25 $393.25 $537.83 $413.60 $957.00 $1812.69 $536.80 $617.87 Cycle Month Month Month Month Month Month Month Month Month Month Month Page 1 A-12 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate 801 Canning Highway Applecross WA 6153 Phone: 9364 6677 Fax: 9364 7433 EMail: graham@geedee.com.a Real Estate Agent Licensee: Graham Darcy ABN: 99 444 222 222 Castlehill Shopping Centre Syndicate C/- Mr & Mrs Galati 144 Phoenix Road HAMILTON HILL WA 6163 OWNER TAX INVOICE For : December 2001 Owner ABN: 21 853 243 406 Date Printed : 08/04/2003 Landlord Account Fees and Charges Fee Description Qty Value Totals GST 0.00 Total 0.00 V/O Account Fees and Charges (GST Inclusive) Fee Description Qty Value Management Fees 1 75.92 Totals GST 6.90 6.90 Total 75.92 75.92 Property Supplier ABN Details GST Harris & Pembroke St,1 Higgins Lawnmowing Se 14 028 748 532Lawnmowing x4 16.45 Onley Plumbing & Gas 90 330 672 069repair pipe in cupboard, 15.20 32.55 Oldfield & Jones 222 222 222 222Audit 2000 Harris & Pembroke St,1 Castlehill Shopping Cent 21853243406 Outgoings 9/9 - 30/9/0 5.90 1.95 Castlehill Shopping Cent 21853243406 Shire rates 9/9 - 30/9/0 Castlehill Shopping Cent 21853243406 Water Rates 9/9 - 31/1 10.60 Castlehill Shopping Cent 21853243406 Insurance 9/9 - 12/8/01 33.31 Castlehill Shopping Cent 21853243406 Outgoings 1/10 - 31/10 8.05 Harris & Pembroke St,1 Castlehill Shopping Cent 21853243406 Outgoings 1/10 - 31/10 10.55 Totals 134.56 Total 181.00 167.20 358.00 64.94 21.44 116.69 366.43 88.56 116.10 1480.36 Property Property Suppliers Invoices for Property Expenses TOTAL FEES and PROPERTY EXPENSES Total includes GST of A-13 $1556.28 $141.46 © Copyright GeeDee Realty Systems 2008 - Unauthorised copying prohibited. GeeDee - Real Estate Licensee: Graham Darcy ABN: 99 444 222 222 801 Canning Highway Applecross WA 6153 Phone: 9364 6677 Fax: 9364 7433 EMail: graham@geedee.com. Real Estate Agent Castlehill Shopping Centre Syndicate C/- Mr & Mrs Galati 144 Phoenix Road HAMILTON HILL WA 6163 Owner Statement / Tax Invoice Page: 1 Date: 08/04/2003 GST Debit Credit 0.00 Opening Balance Rental Income Property 15 Harris & Pembroke St 15a Harris & Pembroke St 17 Harris & Pembroke St 97 Harris & Pembroke St 99 Harris & Pembroke St 101 Harris & Pembroke St 101a Harris & Pembroke St 103 Harris & Pembroke St Tenant First Base Investments Pty Ltd Calypso Hair Design Vanity Fur Dog Grooming Bicton Self Serve Andrews & Prince Butchers Al Dente Pasta Castlehill S/C Syndicate 101a Castlehill S/C Syndicate 103 From 30/03/2003 28/02/2003 30/03/2003 30/03/2003 28/02/2003 Paid To Paid To Paid To To 29/04/2003 29/03/2003 29/04/2003 29/04/2003 29/03/2003 29/03/2003 07/03/2003 27/08/1998 Ref R4338 R4343 R4423 R4419 R4437 Total Rent 59.81 48.89 56.17 111.01 103.11 657.91 537.83 617.87 1221.09 1134.24 378.99 4168.94 Creditor Payments Property 101a Harris & Pembroke St 101a Harris & Pembroke St 101a Harris & Pembroke St 101a Harris & Pembroke St 101a Harris & Pembroke St 103 Harris & Pembroke St Details Outgoings 9/9 - 30/9/00-Castlehill Shopping Centre Shire rates 9/9 - 30/9/00-Castlehill Shopping Centre Water Rates 9/9 - 31/12/00-Castlehill Shopping Centre Insurance 9/9 - 12/8/01-Castlehill Shopping Centre Outgoings 1/10 - 31/10/00-Castlehill Shopping Centre Outgoings 1/10 - 31/10/00-Castlehill Shopping Centre Ref C14148 C14148 C14148 C14148 C14148 C14148 Total Creditor Payments BAD Debits Tax 5.90 1.95 10.60 33.31 8.05 10.55 64.94 21.44 116.69 366.43 88.56 116.10 70.36 774.16 5.10 Balance Cheque Payment Due To Castlehill S/Centre Syndicate 3389.68 $3389.68 E. & O. 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