insert CONAN back into the top of the pop culture conversation of 2015
Transcription
insert CONAN back into the top of the pop culture conversation of 2015
CONAN insert CONAN back into the top of the pop culture conversation of 2015 Image by: Dustin Nguyen TABLE OF CONTENTS ct ics E x e c u t i ve S u mmary Ta 3 Ca mpa ign Pha ses S it u a t i o nal An aly sis 5 Med ia Object ives I n d u stry Tre n d s 6 Med ia Mix Med ia Flowcha rt C o m p e t it i v e An aly sis 7 Budget Brea kdown S h o w An aly sis 10 lua t ion N e t w o r k Asse ssme n t Eva 11 Future Recommenda t ions Vie we r Pro file s 12 28 34 35 36 37 38 40 41 Ca mpa ign 2 15 16 Introduct ion Ta ct ics 17 18 Med ia Mix 20 Future Recommenda t ions 21 Ca mpa ign 3 22 Introduct ion Ta ct ics 23 24 Med ia Mix 25 Future Recommenda t ions 26 T hought Sta rters Sources 27 42 43 44 47 48 P r i m a ry R e se arc h R e s e a rc h O b je c t iv e s R e s e a rc h M e t h o d s R e s e a rc h F in d in g s S o c ia l M e d ia M o n ito rin g S WO T Mar k et i ng & C o m m u n i c a t i o n Dire c t io n B r a nd Esse n c e M a r k e t in g O b je c t iv e s C re at iv e Brie f 2 R e c o m m e n d e d Camp aig n I n tro d u c t io n 49 50 51 54 55 56 57 EXECUTIVE SUMMARY Conan joined Turner Broadcasting Systems, Inc., in 2010 where he now hosts his self-titled show, CONAN, which airs on TBS. The network considers CONAN a huge asset and it recently renewed the show through 2018. Conan’s wit and self-deprecating humor set him apart from the comedic routines of other late night television hosts. He is known for his ability to thrive in unscripted situations and his willingness to be “weird.” The show consistently features well-recognized celebrity guests, up-and-coming bands and Conan’s hilarious co-host and sidekick, Andy Richter. and social engagement, especially among the millennial audience. The millennials, adults 18-49, are the sweet spot—the key to successfully reinserting CONAN into the pop culture conversation. Despite Conan’s comedic talent and the show’s loyal niche group of fans, CONAN struggles to reach the mass market both on air and on social media. This lack of brand awareness results in missed opportunities for people to engage with the show. The late night landscape is dense and competitive; however, now is the time for Conan to overcome these obstacles. Prior to our research, we knew that millennials use a variety of social media and use it frequently. Through our research, though, we discovered that this group prefers to directly send content to other users on social media rather than press the “share” or “retweet” button. Therefore, our evaluation of a job well done cannot come from the share numbers, but instead from the number of views on each picture or video. Our qualitative research, gathered through focus groups and in-depth interviews, showed us that the majority of our target audience doesn’t know very much about the other aspects of CONAN aside from Conan O’Brien himself. Therefore, we wanted to emphasize the uniqueness and strength of other parts of the show, such as the band, sidekick and set. Our team has been tasked with reinserting CONAN back into the top of the pop culture conversation of 2015. Our intent is not to change Conan, but rather to highlight his strengths and talents in a manner that appeals to the millennial generation. The goals of our campaign are to increase CONAN’s linear viewership, digital consumption, Our campaign will employ social and digital strategies along with more traditional tactics to achieve our goal and implement what we discovered in our research. The campaign’s budget is $5 million and activation begins July 2015 with Conan’s appearance at Comic-Con in San Diego. From here, we have three separate 3 campaign ideas that we believe will launch CONAN in to the top of the pop culture conversation by the end of 2015. Our first campaign aims to establish Conan O’Brien as the “King of Late-Nighting.” We will forge a partnership with Papa John’s, host late night concerts featuring the Basic Cable Band in New York City and create skits involving high profile athletes playing games and going to parties. Our goal is to make CONAN a show millennials can relate to. Our second campaign will insert Conan and Andy into different parts of the world and the U.S. We wantviewers to play a game of “Where in the world is Conan O’Brien?” We will heavily utilize social media platforms such as Instagram and Snapchat so people can keep up with where Conan goes. At each location, Conan will hold giveaways, interact with citizens, host on-street interviews and attend relevant pop culture events. Lastly, the goal of our third campaign is to engage with viewers on a deeper level, rather than just having them watch the show. We decided to deem Conan the NotSo-Average CO. Conan will simply interact with average people doing average things in average places. This will be promoted on all Team CoCo accounts as well as through traditional media. Through this campaign and the previous two, the use of various communications platforms, including both digital media tactics and inperson events, TBS can successfully execute the main objective of reinserting CONAN into the pop culture conversation. 4 SITUATION ANALYSIS 5 INDUSTRY TRENDS d e crease in re al-t ime v iewers hi p With the rise of the digital age, many trends have developed in the late night talk show spectrum. However, one overarching theme throughout all of television is that viewers are now watching their favorite shows at their own convenience online through online streaming and services like Netflix. Real-time viewership has decreased dramatically and has brought about an era of consumeroriented television. A large portion of millennials watch late night shows in a time-delay format—watching shows online after they have already aired or on their prerecorded devices. Often, viewers do not watch entire episodes, but instead watch only clips. Many late night shows have changed their format to accommodate these market habits. co ntent creat io n With the likes of Daly, Leno, and Letterman finishing their tenures as the giants of late night television, many predicted, a decline in late night viewership. On the contrary, viewers watched as hosts Jimmy Fallon, Seth Meyers and Jimmy Kimmel carved their own niche into the market, signaling a new era in late night. These niches are characterized by a heavier focus on sketches and games, 6 more fan engagement and interactivity with celebrities that goes beyond simple interviews. Segments tend to be short (with ranges between three to four minutes) and take a minimal part of the viewers’ concentration or time. These parts of the show are uploaded onto social media platforms immediately with titles pertaining to current pop culture in order to entice viewers. COMPETITIVE ANALYSIS s how where to wa tc h s how ov erv i ew d i rec t mes s a g i n g An insight from our team’s primary research was that many millennials are now sharing content through direct messages, while in the past they would share content directly to their Facebook and Twitter pages. For example, rather than pressing the “share” button on Facebook, or the “retweet” button on Twitter, millennials are now directly delivering content, such as videos or skits. s ea s on ra t i ng s a v era g e (18-49 year-olds) (millions) med i a n age The Tonight Show with Jimmy Fallon The Late Show with David Letterman Jimmy Kimmel Live! The Daily Show with Jon Stewart The Late Late Show Late Night with Seth Meyers NBC - 11:35 p.m. CBS - 11:35 p.m. ABC - 11:35 p.m. Comedy Central 11 p.m. CBS - 12:35 a.m. NBC - 12:35 a.m. Formerly hosted by Craig Ferguson, The Late Late Show is now being hosted by James Corden since March 2015. It is unclear what this iteration of the show will look like, though CBS plans to use the NCAA Men’s Basketball Tournament as a launchpad for the show. Meyers’s show has all of the contemporary resources afforded to Fallon, as they are both on NBC. Late Night is distinctly reminiscent of Saturday Night Live’s “Weekend Update” and uses many of Meyers’s former castmates such as Fred Armisen and Bobby Moynihan to bolster its niche market. A long-time The leader in late leader in late night television, Fallon has made a night, Letterman represents one name through his interactive games of the last of the traditional late and performances night hosts. He with guests. His will be leaving the sketches and show after the performances end of this season, are viral click replaced by bait and are marketed toward Stephen Colbert. the millennial generation. Kimmel has risen Airing at the same through the ranks time as CONAN, the Daily Show of late night with is also aired his charisma and on syndicated humor. He was one of the first hosts to television, though its ratings are utilize sketches as lower than a major part of the CONAN’s. Stewart show. will be leaving the show after this season. 1.15 0.51 0.61 0.55 0.33 0.49 53.1 58.9 54.1 40.5 41.6 38.8 7 late sh o w w ith da vid let t er ma n 235k likes 188k followers 119k followers dates (1/26-2/9/2015) 60 50 40 30 20 10 0 dates (1/26-2/9/2015) socia l m edi a u s e s strength 213k followers 41% passion 21% reach sentiment 15:1 30% • Includes many of the same pictures form Facebook • Some backstage pictures of guests • Seth selfies • Most posts are photos with links to video segments • Links to other social media • Q&A with Seth Meyers • Promote guests for the week • Includes full episodes in certain graphics • Multiple sections for guests, music, sketches, “Ya Burnt” • Larely posts the same content shared on Facebook • Most popular videos average ~210,000 views • Employs #LNSM • Videos include click-through • Posts often and asks links to other videos on the questions along with photo/ channel video for engagement t he t onight show: jimmy fal l on 720k likes 34.9k followers 2k subscribers 1.3m followers so c ial me d ia u ses • “Top Ten” lists • Information hub to promote guests and show • Not a unique platform as tweets look linked to Facebook simultaneously • Pictures of guests holding “thank you” signs • Other posts include new aspects of the show, stage set-up, or topical hashtags 49% passion 23% reach 36% sentiment 6:1 • Basic promotional platform for guests and show • Posts are minimal • Information hub • Includes clips of the show and reoccurring skits (Stupid Pet Tricks, Top Ten Lists) • Created a playlist, “Best Moments of 2014!” (1m+ views) • Others videos receive 1-50k views j i mmy ki mmel l i v e! 5.7m subscribers strength 318k followers 4.26m likes 2.1m followers 695k followers percentage (%) percentage (%) 178k subscribers 60 50 40 30 20 10 0 percentage (%) l at e n ig h t w i t h s e th me ye rs COMPETITIVE ANALYSIS percentage (%) COMPETITIVE ANALYSIS 60 50 40 30 20 10 0 strength 1.2m followers 47% passion 52.4% reach dates (1/26-2/9/2015) socia l media uses sentiment 19:1 21% • Fan engagement/interaction • Promote past episodes • Fans directed to official Tonight Show website • Platform mainly for promotional and recap purposes • Behind the scene pictures • Heavy focus on celebrity guests (~80% of posts) • Unique and intimate feel • Extension of web page, but with sprinkles of original content • Highlight/promote content from recent episodes • @fallontonight will RT fans • Incorporate original stories • Provide show clips • Does a good job at labeling clips (skit vs. interview) 60 50 40 30 20 10 0 dates (1/26-2/9/2015) strength 2.04m likes 737k followers 185k followers 5.3m subscribers 1.3m followers s oci al medi a us es • Videos are often highlighted clips from the show • Photos are often memes with humorous tone • Postings are not frequent • Platform mainly for promotional and recap purposes • Not a platform for much engagements/interaction with viewers 42% passion 29% reach 42% sentiment 14:1 • Frequent tweets promoting upcoming show • Tweets consists of recaps • Retweets from guests and guest affiliations • Retweets from media outlets • Backstage pictures of guests • Adequate use of hashtags • Outtakes from segments • Clips from show • Playlists consist of groupings of clips SHOW ANALYSIS The Background The late night talk show, CONAN, premiered on TBS in 2010, grabbing the attention of 4.2 million viewers. The show has been renewed through 2018, and in its fifth season, airs weeknights at 11/10c. Hosted by writer, comedian and performer, Conan O’Brien, the show also stars sidekick Andy Richter and The Basic Cable Band. 10 The Who Conan O’Brien is known for his active and spontaneous hosting style, which has been characterized as awkward, self-deprecating humor. His late night programs combine the lewd and wacky with more elegant, narrative-driven short bits. Conan’s intelligence and wit allow him to create a comfortable environment in which he connects with guests on a personal level. The Rundown As a traditional late night talk show, CONAN’s comedy is drawn from recent news stories, political happenings, prominent celebrities and specific aspects of the show itself. The 60-minute show typically opens with Richter introducing O’Brien, The Basic Cable Band and the night’s guest stars. It continues with an opening monologue from O’Brien, and oftentimes transitions to conversations between Richter and members of the audience. Next, comedy bits are presented from the monologue stage. The next segment is devoted to a celebrity interview, with guests ranging from actors and musicians to media personalities and political figures. The show then closes with either a musical or comedy performance. NETWORK ASSESSMENT As of 2014, TBS holds the title as No. 1 entertainment network on basic cable in primetime delivery for adults ages 18-49. Television’s “very funny” network is available in 101 million US households. The Lineup TBS currently airs a variety of shows, each catering to a different type of consumer. Here’s a rundown of the shows currently featured on TBS: • Original Scripted Comedies: Cougar Town, Ground Floor, Sullivan & Son, and American Dad! • Original Unscripted Series: King of the Nerds, Deal With It and Funniest Wins • Late Night: TBS is home to the Emmy-winning series CONAN, starring Conan O’Brien. • Contemporary Comedies: The Big Bang Theory and Family Guy, along with blockbuster movies and championship sports 11 VIEWER PROFILE me l a n i e, 2 4 12 Melanie is a Caucasian female who graduated from the University of Michigan. She is a marketing professional residing in Atlanta. Melanie is a music lover. She enjoys all genres, but indie rock is her favorite. Her favorite bands include The Black Keys and Arctic Monkeys. While Melanie is extremely busy, she does travel to music festivals with her college friends from time to time. Melanie is an avid reader and writer. She always has an Ayn Rand book in her purse and loves to blog about her experiences. Melanie takes the time to stay informed about current events, so she is highly active on social media and online news outlets like BuzzFeed. She primarily uses Facebook for trending topics and browsing through her newsfeed. She only uses Twitter when a big event airs on television. Melanie is most likely to share content with her friends privately versus sharing publicly. When Melanie has time at work, she sneaks onto her social media accounts to check out clips and videos that her friends shared. Melanie does not go out of her way to watch late night TV, but she will watch CONAN if it happens to be on. She is usually in bed by 11 p.m., but she likes to check out clips on Youtube the following day. She appreciates CONAN because he features unique musical guests, and she likes his awkward, goofy appearance. VIEWER PROFILE Stuart is an African American male who resides in Redmond, Wash. with his wife. He is a graduate of Georgia Tech, and he currently works as a digital analyst at Microsoft. He enjoys spending time with his wife going out on movie dates and catching up with friends at dinner. At home, Stuart and his wife will watch House of Cards or Breaking Bad on Netflix. They have very simple lives but enjoy spending time together. In his alone time, Stuart likes to play Halo on his PlayStation 4; he also likes watching college basketball. Stuart will get his news information from online newspapers like The New York Times or CNN.com. Stuart is not a big social media fan, but he is a heavy user of Reddit. He is also somewhat active on Facebook and Twitter. Stuart and his wife usually are in bed by 11:30 p.m., but they like to unwind after a long day of work and watch CONAN. If they miss the show, they usually will use their DVR to record last night’s episodes. Stuart loves the crude and dry humor that CONAN offers because it appeals to his own. s tua rt, 27 13 VIEWER PROFILE Nick is a Caucasian male studying economics at the University of Texas. He spends his free time attending social events like fraternity parties and going out to bars. His parents are always nagging him for running up the credit card bill, but he comes from an upper-middle class background. He likes hanging out with his friends watching sports and drinking craft beer. Nick is highly active on social media, and he receives most of his news updates on Twitter. He also enjoys posting videos of his dog on Snapchat. During the weekdays, Nick does not go to bed until about 2 a.m., so he usually orders pizza late at night and watches cable television. This often results in Nick procrastinating on his assignments because he is often glued to the television. Nick likes Jimmy Kimmel because he gets a kick out of his outrageous skits and witty humor. 14 ni c k, 2 2 PRIMARY RESEARCH 15 RESEARCH OBJECTIVES p u r p ose obj ec t i v es The purpose of our research is to determine the awareness level and attitudes toward CONAN in relation to his primary competition of late-night hosts including Jimmy Fallon and Jimmy Kimmel. 1. To determine the most preferred ways people in the target market (18-26 year-old male and females) consume and share television and online content 2. To decipher the reasons people watch CONAN and/ or other particular late night hosts 3. To understand what associations the target market makes with CONAN and its humor to better tailor creative concepts With these research objectives in mind, we thought of a few objectives for the creative concepts as well: • To increase knowledge and top-of-mind awareness of CONAN and its content • To gain notoriety for CONAN's indie music platform using press and opinion leaders 16 RESEARCH METHODS participants me t h o ds The majority of our participants were University of To gather our primary research, we used both quantitative Georgia undergraduate students, both male and female and qualitative methods. The results we collected from between the ages of 18-22. our online survey gave us quantitative data to analyze. Our qualitative research included two focus groups Additional participants were males and females between and seven in-depth interviews. We also frequently the ages of 18-31. monitored CONAN’s social media presence along with his competitors. materials We used Qualtrics to develop an online questionnaire to survey our participants. This survey contained Likert scales, multiple choice, and dichotomous questions. We used this quantitative data to help us create our questions for our moderator guides. The moderator guides were used for the focus groups and in-depth interviews. We hoped to collect useful qualitative data through our focus groups and in-depth interviews. pro ce du re The focus groups were conducted at the homes of moderators and within study rooms at the Miller Learning Center. Prior to each focus group, the participants were made aware of the general purpose of the research. The moderator then proceeded to ask a variety of questions from the guide. In-depth interviews were also conducted via email, FaceTime, and face-to-face. The interviewees were given a brief summary of the general purpose of the research as well. The online survey was distributed through email and social media outlets. We accepted replies for two weeks, and received a total of 218 responses. 17 RESEARCH FINDINGS Focus groups allowed us to gather rich, qualitative data from our target audience. Like the survey respondents, focus group participants struggled to recall specific clips from CONAN. Instead, they referenced clips they had enjoyed from other shows, like Jimmy Fallon’s lip-synching and Jimmy Kimmel’s “Mean Tweets.” o n l ine surve y Through our online survey results, we were able to verify many of our expectations about attitudes relating to late night television, and more specifically, Conan O’Brien, amongst college students. The survey also brought some new information to light that was especially helpful in guiding our campaign. Fifty-nine percent of respondents reported watching late night television with their preferred streaming methods being online or live. Only 22 percent of respondents reported that yes, they Jimmy Fallon proved by far to be considered the most know who Andy Richter, Conan’s co-host, is. Another 25 entertaining late night TV host, with 66 percent of votes. percent had “heard of him, but not really.” Only 6 percent chose Conan O’Brien as 80% When asked to list a memorable clip from CONAN, the most entertaining. only 55 of the 218 participants were able to 60% respond. “Tinder with Dave Franco” and “Mortal The most common words associated with Combat with Marshawn Lynch” appeared most Conan O’Brien from a list of 24 adjectives 40% often. were “funny,” “silly,” “entertaining” and “middle-aged.” Sixty-one percent of 20% participants reported that Conan is most known for “his red hair.” 18 0% Jimmy Fallon f o c u s g ro u p s Jimmy Kimmel Jon Stewart Conan O’Brien Carson Daly 120 100 According to our participants there is no single, memorable skit performed regularly on CONAN. In fact, all of its skits are quite long, making them unlikely to be shared on social media. One participant stated that, “Conan’s lack of skits creates a void that I fill by watching Fallon.” All participants agreed that Fallon and other late night television hosts are “easier to share” and “more relatable” because of their short, repeatable skits. The majority of participants had very little knowledge about CONAN in general. Like those from the survey, they did not know who Andy Richter is or anything about the bands that perform on the show. Interestingly, they noted The Roots as a reason to tune-in to The Tonight Show Starring Jimmy Fallon. Participants also knew nothing about CONAN’s set, which was strategically chosen to give the feeling of an old-time talk show. 80 60 40 20 0 Yes No I have heard of him, but not really. Focus group participants said that Conan is less relatable than other late night hosts. They described his audience as “high brow, sarcastic people” and those who are “more studious and self aware.” Everyone felt that CONAN has a more specific audience than its competitors. In regard to social media, participants revealed that they are much more likely to share content on Facebook through direct messages than by posting it on their own page. They are reluctant to follow late night television hosts on Twitter out of a fear they would use the platform only for sales purposes. Participants do, however, retweet or favorite late night skits posted from friends’ Twitter accounts. 19 SOCIAL MEDIA MONITORING facebook.com/teamcoco likes: 2,645,411 percentage (%) @TeamCoco following: 14.2k followers: 575k favorites: 5,058 25 20 15 10 5 0 youtube.com/user/teamcoco subscribers: 2,508,645 dates (1/26-2/9/2015) strength 21% passion 11% reach 17% sentiment 11:1 plus.google.com/+TeamCoco views: 161,152,198 people in circle: 1,492 instagram.com/teamcoco following: 4,471 followers: 127k posts: 1,061 vine.com/teamcoco loops: 7,391,562 followers: 58.2k following: 460 so c ial me d ia u se s • A hub mainly used to promote bits and skits from previous shows; offers various behind the scenes multimedia content (images, videos, memes, etc.) • A social center for all videos, skits, clips and bits featured on CONAN • Highlights various skits performed on CONAN as well as interviews with celebrities and any antics featured on the show CONAN • Also attempts to interact with viewers with “Fan Corrections” videos allowing fans to post original videos correcting any statements or errors Conan made during his show • Interactive focal point for fans (mostly millenials) to access a plethora of multimedia content to use and share • Offers various gifs, still images, memes, and photos from CONAN (skits, quotes, interviews, fan photos of Conan, celebrity photos onset at the show, etc.) • Offers similar multimedia content as the Facebook page and as well as the website • Very little original content provided on the Instagram page • Features some Conan fan art, but the majority of the content are memes and images reposted from other CONAN-affiliated websites The TeamCoco Facebook page is used to provide fans and viewers various clips and multimedia content highlighting skits and pieces from the show (memes, Youtube clips, quotes, etc.). The page itself lacks any personal connection with the viewers, as it is void of any unique content to draw fans or viewers in. The TeamCoco Facebook page is used more so as an “in case you missed it, here it is” channel, providing fans an extension of CONAN if they are unable to see the show live. The Facebook page does however give fans a forum to engage with other fans by sharing their thoughts/ opinions on the featured content. face book anal yt i cs SWOT stre n gth s • Conan O’Brien has extensive experience as a talk show host and writer for top comedic shows. • CONAN possesses a strong and unique brand of humor that cannot be imitated or replicated. • Conan O’Brien has a strong appeal among niche audiences. • The show has varied and diverse content ranging from (but not limited to) celebrity guests and interviewees to sketches and skits. • Conan O’Brien is extremely intelligent (Harvard grad). • He has a beloved sidekick with a fan following of his own (Andy Richter). o ppo rtu n itie s • David Letterman’s and John Stewart’s audiences need a new show to record for late night television. • Andy Richter, The Basic Cable Band, and the CONAN set can provide a large draw to new audiences. • Leverage Conan’s versatility to engage with and attract niche groups of people who enjoy witty and sarcastic humor. • Millennials utilize social media in order to engage and interact with shows by replying to posts, hashtags or tagging the show. weaknes s es • CONAN has a poor social media presence. • The show lacks shareable content (i.e. punchy interview clips and skits). • Conan is known first for the hair and then for humor • The show is watched for Conan himself and not for other aspects of the show (i.e. band, set, etc.). • Conan has no prior acting experience. • Millennials do not share content publicly on Facebook as much as originally thought. threats • The entertainment business is youth-oriented, and young people tend to gravitate towards shows that share similar experiences featuring young hosts. • New faces are appearing on late night television (including Stephen Colbert replacing Letterman). • Stephen Colbert taking over for David Letterman draws from the current audience of late night television, and not just those interested in news. • Jimmy Fallon has a strong relationship with major pop culture celebrities. • A large portion of the audience are baby boomers who are aging and unfortunately may soon become out of touch with television or current events. BRAND ESSENCE 22 comical relief and an outlet to relax and enjoy oneself while catching up on pop culture personal ity witty analytical goofy hilarious satire skits at tributes sidekick intelligent sarcastic talkative Team dry innovative mind of Coco following his own CONAN offers a sarcastic and wittty comedic personality that provides unique entertainment in the late night television sphere. happy care free TBS brand Team Coco Andy EmmyRichter award-winner Harvard valedictorian in-the-know entertained how MARKETING & COMMUNICATION DIRECTION b e n e f i t s it makes you feel comfortable good sense of source of aut hority humor what it says about you knowledgeable street smarts youthful 23 MARKETING OBJECTIVES CREATIVE BRIEF in creas e br an d a w a re n e s s ( i . e . se t, An d y R ic h te r, b an d , e tc .) o f t he show by 35 percent by dec. 31, 2015 k ey f a c t CONAN is a late night talk show that interacts with viewers on and “My life can be extremely hectic during the week and I feel like work is always on my mind. I just graduated from college and all of off the TV screen to bring them humor and entertainment. the sudden I have so much pressure to prove myself at work while managing bills. I find myself asking, ‘since when did I grow up?’ I’m c ons umer s i tua t i on/p rob l em CONAN struggles to reach the mass market on air and on social just thankful for the days that I am outdoors with my dog listening media. This lack of brand awareness results in missed opportunities to music.. as long as it isn’t the Pop 100 station. I love discovering new artists, which will be at the upcoming Shaky Knees festival. I for people to engage with the show. also enjoy a good read, I think it is so crucial to the mind to have an outlet that’s not work-related. When I’m at work, I try and look up ob j ec t i v e To increase the level of millennial engagement with CONAN by clips that are interesting and funny in order to give my day some comedic relief while keeping my mind engaged.” —Hunter, 23 15% by Dec. 31, 2015. Each of the campaigns will work to create brand awareness for CONAN by giving every aspect of the show (set, Andy Richter, band, etc.) attention in clips, on social media and through promotional events. The show will use a variety of platforms to point out the brand differentiations between CONAN and other shows to reestablish itself in the late night space. ta rg et a ud i enc e College students and recent graduates between the ages of 18 and 26 who like to keep up with social media and current events. They are digitally savvy, enjoy a rye sense of humor and pay attention to up-and-coming musicians. 24 ta rg et i ns i g ht “On nights when I am not out with my friends, I’ll lay on the couch with my roommates and flip through the channels for something to watch. I’m just really enjoying the freedom of being in college and not having much responsibility yet. Usually I just want something that will make me laugh and pass the time. I typically like to have a beer in one hand and a slice of pizza in the other. Being in college is awesome. When I’m bored in class, I may look up shows or clips I missed when I was out the night before, I’ll just look at funny things m e d ia / co m m u n ica t io n ve h icle • Team Coco website and social media platforms people send me online.” —Brian, 19 • Television (mainly Turner-owned properties) “I get home from work around 6:30, let the dog out, start dinner • National events (SDCC, music festivals, etc.) for my husband and me, finish up some last minute work, then • Outdoor (billboard, transit, etc.) finally relax a little bit. I love lying in bed watching CONAN with • Mobile devices and tablets my husband. We really enjoy his witty sense of humor and have followed him since when he was on NBC. We actually went on a m a n da t o r ie s date to see his stand-up routine a couple years ago. I enjoy the • Legalities (waivers, release forms, etc.), CONAN and TBS logos, showtimes other late night shows too, but I think Conan doesn’t mind looking like a fool or addressing a taboo topic. —Marissa, 29 in creas e C O N A N ’s v i e w e r s h ip b y 2 0 p e rc e n t in t h e mil le n n ial ma rket (18-49) by dec. 31, 2015 The new and unique format of the specific episodes will draw in new viewers and hopefully gain their favor in the late-night market as their appreciation for Conan increases. In addition, the employment of various social media platforms and eventual increase in engagement of audiences will lead to more attention directed towards CONAN. pro m ise With Conan O’Brien’s irreverent sense of humor and years of comedic experience, CONAN will bring viewers pop culture that goes beyond the norm to engage and entertain them. su ppo r t • Conan O’Brien has an extensive background in writing for top comedy shows, including The Simpsons and Saturday Night Live. • Conan is not afraid to be weird and thrives on unscripted conversation. • The show often launches the careers of new musicians. • The celebrity guests are relevant to the current pop culture. 25 INTRODUCTION We want to create a connection between late night talk shows and the idea of “late-nighting”. By tying CONAN to the latter, we will reach the millennial generation by connecting on their level. To do this, CONAN will align himself with other elements of late-nighting: food, music, drinking and relationships. The campaign will last for four months, beginning July 1, 2015, and ending Dec. 31, 2015, following a typical academic calendar year. There will be four key areas of late-nighting that the campaign will cover: food, music, drinking and relationships. RECOMMENDED CAMPAIGN King of Late-Nighting 26 27 mus i c: concert i n central park TACTICS f oo d: par t ne r s h i p w it h p a p a jo h n ’s #KingOfLateNight #CoNOM “real-world” scenarios. Conan will also interview people on his show that are linked to Papa John’s such as Peyton Manning. Viewers have enjoyed interviews with professional athletes in the past (for example, our research showed that members of our target audience liked Marshawn Lynch’s feature on the show), and Manning has been a spokesperson for Papa John’s. The interview might just include talking, but could also incorporate a game that the guest is required to participate in, i.e. pizza dough throwing. Chefs and other Papa John’s employees may be interviewed, as well. Why Papa John’s? Pizza is a notorious late-night food among all college students and young professionals (our target audience). Papa John’s, specifically, enjoys great brand recognition throughout the country, and the company is willing and eager to form partnerships. There is a big overlap between Papa John’s and CONAN’s target audience, and Papa John’s frequently offers specials created specifically to appeal to its millennial customers. Partnering with Papa John’s would help both entities gain publicity and obtain their goals. To engage with the viewers and get them posting on social media about Conan’s relationship with Papa The Show John’s, audience members will be given pizzas and/or Conan O’Brien will go around New York City and make coupons as they leave the show. Viewers and audience pizza deliveries on behalf of Papa John’s. This bit will members will be encouraged to share their “late night be similar in format to the episode where he delivered moments” on social media portals using the hashtags, chinese food. Some of the pizzas might have special “#LateNightwithConan” and “#CoNOM.” touches like pepperonis saying Conan or heart-shaped bread. It will be a one-time episode that will be condensed Pizza Boxes into a short, shareable clip and pushed out on all social Papa John’s will print a picture of Conan O’Brien on the media platforms. As determined by our research, clips of inside of the pizza box along with the punchline. When this type are very well-received by our target the box is opened, the underside of the top will say the audience, and they enjoy seeing Conan act in joke. The hashtags will also be on the box. 28 #KingOfLateNight #ConanTakesCentralPark #JamminWithConan Advertising Material Conan O’Brien and Andy Richter will appear in Papa John’s advertisements during the course of the campaign. These will include both digital ads and traditional materials, like coupons and billboards. The duo will also do a Twitter takeover of the Papa John’s account for a day. Social Media • Post videos of individual deliveries as they occur (before the final clip is compiled) • Images of specially designed pizzas with images/ shapes on them • Images of the Pizza Tracker • Conan as Papa John for Halloween • Twitter: solicit follower interaction by asking them to tweet their favorite pizza, late night memories, etc. Why a Concert? Not only is music an integral part of latenighting, it provides an opportunity for bringing awareness to CONAN’s band “Jimmy Vivino and The Basic Cable Band.” Conan is an indie-music fan and a supporter of up-and-coming artists, and our millennial audience is known for its love of new music. Our research showed that many lack awareness of Conan’s musical interest, so this presents a great opportunity. Incorporating a concert into this campaign is a natural move for CONAN. Time & Place The concert will begin at 11 p.m. in the middle of Central Park. We want the concert to reach a large population that would be out and about, and there is no better place to do that than the city that never sleeps. The Event The concert will have three key parts. It will begin with a performance from the main band, “Jimmy Vivino and The Basic Cable Band,” then it will feature popular bands that have gained success from the show and an appearance from Conan. The Central Park stage will light up with orange lights and then the band will begin to play. 29 Conan spends a lot of time and effort getting musical • During: Any videos posted by TeamCoco during the guests that are extremely talented but haven’t hit the show will be of Conan O’Brien or the show’s band. mainstream yet. To promote this part of the show, there There may be images posted of the other musicians will be several performances by artists who became performing, but the idea is to put the focus on CONAN. successful after appearing on CONAN. One of these is • After: Ask followers to share their favorite moments Mumford and Sons. They will take over the concert after from the show. about the opening act and play their tops hits. d rin kin g : d rin king ga mes skit Finally, Conan O’Brien will jump in and play a few different #KingOfLateNighting #BestKindOfLateNighting instruments. This will remind people of his talents that #canCONANmakethat #CocktailswithCoco extend beyond comedy. CONAN and Team Coco will solicit audience members and home viewers of the show to submit videos of their While this is a free concert, food truck vendors will be most epic beer pong shot and the best videos will be aired invited to set up around the concert to provide another on the show. The winner will have a chance to appear live main component of late-nighting: food and drinks. on CONAN and try to reenact that shot or come up with another epic shot. This will not only increase engagement Advertising Material amongst viewers, but it will allow CONAN to be at the There will be a heavy push of advertising material to center of conversation when it comes to a popular late promote this concert. We will use Turner Properties to air night activity: drinking games. commercials about the late night concert as well as share the lineup of performances. Social and digital media will Additionally, CONAN and Team Coco will take short play a pivotal role in promoting the concert as well. We video clips of guests sharing their favorite drink prior will use cross promotion between the bands, Team Coco, to the show and air those clips during the show. Andy and Central Park’s social media outlets. Signage will be Richter will serve as bartender during the course of this implemented throughout the city to increase awareness campaign serving up their favorite drinks on the show. The and attendance. corresponding hashtag will be “#CocktailswithCoco.” Social Media Another game we would like to include is “Dizzy Bat.” • Before: People will be notified about the concert Since Turner has a partnership with upcoming MLB weeks prior to the show. Posts will highlight the games, we would like to incorporate a baseball-themed artists scheduled to perform. drinking game different MLB players. 30 rela t ionships: cona n ca l ls #KingOfLateNighting #BestKindOfLateNighting #ConanCall Skit Conan will call or text friends of the show really late at night. Since the show is aired in the early evening, we will prerecord Conan calling guests of the show late at night and make shareable clips to post via social media and on-air. The skits will never be longer than four minutes, and a new one will be shown every month. This is a way for CONAN to develop a repeatable skit, like those of other late night shows. Other Promotions In order to build the idea of “The Best Kind of Late Night” outside of the show, Team Coco will do a Buzzfeed partnership featuring “Top 10 Party Schools” sponsored by CONAN or “Best Late Night Foods” sponsored by CONAN. 31 Commercial The goal of our campaign is to reinsert Conan O’Brien into the top of the late night television scene. Our particular goal is to depict Conan as the “King of LateNighting.” For this, we have developed the following 30-second television spot: (Set in a royal palace. As the seen becomes more apparent with the zoom out, late night themed props appear in the background: piles of solo cups, band playing on a stage, couples dancing, etc. A fun, vibrant atmosphere is going on behind him but Conan remains stern in his speech.) The commercial begins with a close up of Conan’s face. He stares sternly for a couple seconds. Then as the camera starts zooming out, Conan walks toward the camera and begins talking—all while keeping eye contact. Conan begins by congratulating the people of America for electing him to be “King of Late-Nighting.” He says this in a serious, but still silly tone, emphasizing the irony of voting on a king, not to mention the fact that there were no elections to begin with. As he moves down the aisle toward the camera – still delivering his speech – servants take turns constantly pampering him: one does his nails, one feeds him grapes, one guy is on Conan’s heels fanning him with a large leaf, etc. These servants appear in secession, pamper him, and 32 disappear quickly off-screen. His speech talks about all the changes he will deliver to late night. These are satirical promises like “free late night cab rides for everyone” and “an Irish pub on every corner!” Before the scene closes, his servants place a cape on him as he sits in his throne at the end of the aisle. While sitting, his servants place a crown on his head and a scepter in his hand. The last servant opens a Papa John’s Pizza shaped like Conan and places a slice of it in Conan’s mouth. Conan says, “I am the voice of the people now…” he takes a bite and delivers his last line while chewing “Sorry people.” 33 CAMPAIGN PHASES MEDIA OBJECTIVES campaign phase one: jul. 1 - sep. 1, 2015 The first phase seeks to build awareness for the campaign itself, by making current and potential viewers aware of CONAN’s upcoming promotions and begin to increase awareness. The partnership with Papa John’s will begin at the start of the campaign with a variety of traditional and nontraditional advertisements, television appearances, promotional giveaways and more. This will be lighter during July and begin to build frequency towards the end of the first phase. CONAN will also introduce its new skit, “ConanCall.” achieve a reach of 80 percent amongst the target audience while maintaining an average frequency of 3.5 during a six month period via social media, television, online, partnerships, apps and outdoor campaign phase two: sep. 2 - nov. 8, 2015 increa se CONAN’s socia l m ed i a fol l owi ng by 20 percent by dec. 31, 2015 The second phase aims to change viewers’ perceptions of CONAN and recognize Conan O’Brien as the “King of Late-Nighting” while still growing awareness of the campaign. There will be even more public relations and advertising pushes with Papa John’s and another “ConanCall” skit during this time. Most importantly, this will serve as the main push for the music segment of the campaign. The concert in Central Park will take place Nov. 8, 2015 and will require extensive promotional work beforehand to ensure it reaches both the public and the press. There will be both social media and advertising pushes to encourage fans to engage with CONAN by sharing their own late-nighting experiences. We will achieve this by both increasing the amount of posts and creating more relevant posts. Social media posts will be consumer facing 80 percent of the time and brand facing 20 percent of the time. Current posts are redundant and on par with any other late-night show, but by providing audiences with something new and engaging, they will be more drawn toward the social media channels. The new posts will be in-line with the tone of the show without directly referencing it. Furthermore, the posts and the show itself will encourage viewers to interact with CONAN. An increase in followers on social media will also result in a direct increase of likes, shares and retweets. campaign phase t hree: nov. 9 - dec. 31, 2015 By providing audiences with various games and competitions on Twitter and Instagram, audiences will be compelled to interact and engage with CONAN’s social media channels in order to win prizes. Incentivizing engagement will draw users in, leading to an increase in followers. Once the follower base has been established, engagement will become consistent and strong on these platforms. The final phase of the campaign seeks to increase fan engagement and solidify Conan O’Brien’s role as the “King of Late-Nighting.” This phase will feature clips from the concerts and follow-ups with people who performed, as well as another “ConanCall” skit and some promotional material about the Papa John’s partnership. Finally, TeamCoco will use social media to interact with fans and encourage them to share their most epic beer pong shot. At the end of December, Conan and a celebrity guest will attempt to recreate the shot on the show. 34 increa se t he enga gement of aud i ences by 50 percent on s oci al med i a by dec. 31, 2015 35 MEDIA MIX MEDIA FLOWCHART Vehicles/Media Channels Months July 1 - 15 16 - 31 August 1 - 15 16 - 31 September 1 - 15 16- 30 October 1 - 15 16 - 31 November 1 - 15 16 - 30 December 1 - 15 16 - 31 Social Media Twitter Facebook Instagram Snapchat Youtube Television* In house TBS TNT Turner Sports Adult Swim Other Networks FOX ABC Comedy Central *any television media that is not a Turner property will be spot television, in the top 10 districts ESPN Online Network Hulu Online Websites TBS.com Buzzfeed.com Teamcoco.com papjohns.com Partnerships Papa Johns Apps 36 Spotify TeamCoco Pandora Outdoor Billboards Subsway Stations (Screens) 37 BUDGET BREAKDOWN Social Media July August September October November December Sub Totals BUDGET BREAKDOWN ESPN $0 $0 $0 $0 $0 $0 $80,000 $240,000 $80,000 $0 $0 $0 $400,000 Hulu (online) $0 $0 $0 $0 $0 $0 $133,333 $133,333 $133,333 $0 $0 $0 $400,000 Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $2,188,000 Twitter - - - - - - - $100,000 $100,000 - - - $200,000 Facebook - - - - - - - $100,000 $300,000 - - - $400,000 Instagram - - - - - - - - - - - - $0 Snapchat - - - - - - - - $241,400 - - - $241,400 Outdoor Youtube - - - - - - - - - - - - $0 Billboards $0 $0 $0 $0 $25,000 $25,000 $25,000 Other - - - - - - - - - - - - $0 Subway Stations $0 $0 $0 $0 $10,000 $10,000 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $841,400 Concert $0 $0 $0 $0 $0 Other $0 $0 $0 $0 $0 $0 $0 $0 $0 Sub Total Online July August September $200,000 $641,400 October November December Sub Totals Sub Total Sub Total July August $0 $0 $0 $40,000 $714,667 $826,667 $606,667 September October November December $25,000 $0 $0 $0 $0 $100,000 $10,000 $10,000 $0 $0 $0 $0 $40,000 $0 $0 $0 $500,000 $0 $0 $0 $500,000 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $640,000 $35,000 $35,000 $35,000 $35,000 $500,000 Sub Totals TBS.com - - - - $1,000 $1,000 $1,000 $1,000 $0 $0 $0 $0 $4,000 TeamCoco.com - - - - $1,000 $1,000 $1,000 $1,000 - - - - $4,000 Apps Buzzfeed.com - - - - $50,000 $50,000 $50,000 $50,000 $0 $0 $0 $0 $200,000 Spotify $0 $800 $0 $800 $1,000 $1,400 $1,400 $1,200 $1,000 $800 $800 $800 $10,000 Papajohns.com $0 $0 $0 $0 $10,000 $10,000 $10,000 $10,000 $10,000 $0 $0 $0 $50,000 Pandora $1,200 $0 $1,000 $0 $1,400 $1,800 $1,800 $1,600 $1,200 $1,000 $800 $800 $12,600 $0 $0 $0 $0 $62,000 $62,000 $62,000 $62,000 $10,000 $0 $0 $0 $258,000 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $800 $1,000 $800 $2,400 $3,200 $3,200 $2,800 $2,200 Sub Total Television July August September October November December Sub Totals July TeamCoco Sub Total $1,200 Partnerships August July August September September October October November December $1,800 $1,600 $1,600 November Sub Totals $22,600 December Sub Totals $4,167 $4,167 $50,000 December Sub Totals TBS - - - - - $10,000 $12,000 $15,000 $10,000 - - - $47,000 TNT - - - - - $10,000 $12,000 $15,000 $10,000 - - - $47,000 Turner Sports - - - - - $10,000 $12,000 $15,000 $10,000 - - - $47,000 Production Adult Swim - - - - - $10,000 $12,000 $15,000 $10,000 - - - $47,000 Fox $0 $0 $0 $0 $0 $0 $133,333 $133,333 $133,333 $0 $0 $0 $400,000 ABC $0 $0 $0 $0 $0 $0 $200,000 $100,000 $100,000 $0 $0 $0 $400,000 Production (Ads, Promotional Products, Events) $25,000 $25,000 $25,000 $25,000 $25,000 $25,000 $200,000 $200,000 $200,000 $200,000 $5,000 $45,000 $1,000,000 Comedy Central $0 $0 $0 $0 $0 $0 $120,000 $160,000 $120,000 $0 $0 $0 $400,000 38 Papa Johns $4,167 $4,167 July Grand Total $30,367 $29,967 $4,167 $4,167 August $30,167 $4,167 $4,167 September $4,167 $4,167 October $4,167 $4,167 November $29,967 $128,567 $169,367 $1,019,033 $1,330,633 $1,964,433 $205,967 $10,767 $50,767 $5,000,000 39 EVALUATION d igital and social med ia evaluat ion • Calculate and interpret the total number of TeamCoco followers on all social media platforms (Facebook, Twitter, Instagram, Youtube) at the beginning and end of campaign in terms of retweets, mentions, hashtags, favorites, followers, posts, comments and shares. • Measure sentiment toward CONAN via socialmention.com looking for more positive and less neutral sentiment. • Measure traffic to teamcoco.com and views on site before, during and after campaign aiming for a 15% increase in page visits. • Increase number of downloads of the TeamCoco app by 100% by Dec. 31, 2015. promot ions and event market ing evaluat ion • Log where all products and merchandise are placed for all events and monitor the inventory and distribution. • Evaluate the success of guerilla marketing tactics for all concepts by monitoring the traffic in the area of marketing materials. publ ic relat ions evaluat ion • Monitor the news media coverage by both traditional and non-traditional outlets of the late night concert. overal l campaign evaluat ion • Success will be realized if there is a 20% increase in CONAN viewership and digital consumption in the millennial market by Dec. 31, 2015. • Success will be realized if there is a 15% increase in fan engagement on CONAN social media, hashtag use across platforms and fan uploads on teamcoco.com by Dec. 31, 2015. • Success will be realized if there is a 100% increase of the Team Coco app by Dec. 31, 2015. 40 FUTURE RECOMMENDATIONS Interaction with other restaurants or food companies associated with late night eating will help brand Conan in a way that grabs the attention of the target audience and makes him stand out. Through a partnership with Papa John’s, the connection between CONAN and late night food will already have a solid foundation. It should not stop there, though. Conan can become a spokesperson for various brands that offer late night food, such as Waffle House, Jimmy John’s and Steak n’ Shake. He can create brand conversations with these companies and others on social media to spark a connection while delivering hilarious content. Conan can also work with more regional brands (aside from just chains) to give this tactic and even more local, personal feel. Similarly, Conan’s connection to music does not have to stop with the late night concert in Times Square. This concert will be large, leading to extensive coverage and certainly increasing awareness of CONAN’s band. We can leverage this concert into a live streaming platform that people will watch all over the nation. Afterwards the show can continue to market the band’s music as late night music. We could partner with Spotify to promote “Late Night” playlists with Conan’s band as a primary player. Conan could also promote free downloads of the band’s music when purchased after 11 p.m. A great way to extend any concepts and branding employed by our campaigns is through social media. It is relatively inexpensive, extremely interactive and targets our niche audience. Strategic management of all CONANrelated social media involves continuing the conversation with fans across all outlets. This may include asking for feedback, holding contests and/or giveaways, and inviting the audience to share their ideas. Each of our campaigns outlined in this book require a significant level of audience engagement, and the best and simplest way to keep that up is through playing an active and interactive role on social media. 41 CAMPAIGN 2 Where in the World is Conan O’Brien? 42 INTRODUCTION Conan O’Brien’s trip to Cuba created buzz about the show that crossed over to daytime talk shows, news channels, blogs, social media and more. It brought a spotlight onto the show and gave way to an opportunity for CONAN to build upon its brand. This campaign will capitalize on this by sending Conan around the world to four different countries over the course of five months. Starting in July 2015 and ending in December 2015, Conan would travel to places that are relevant to recent news and pop culture, as well as those that will put Conan into unfamiliar and interesting situations for a comedic effect. Conan will also be traveling to these destinations with Andy Richter or a celebrity that is from that area or descends from that area—for example, think Aziz Ansari could show him around India. This will add comedic value while also giving celebrity publicity. Conan could even visit some of the celebrity’s local family members and interact with them. 43 TACTICS Why? Conan already covers and satirizes news that is happening internationally, so sending him to other countries that are under the radar is a way to expand on this aspect of the show. Each week will focus on a particular country, featuring news, promotion and clips from that area of the world. The key to this campaign is making it interactive and inviting the public to “follow along” with Conan on his journey. places within the U.S., like San Diego or Las Vegas. The Clips Conan will travel to each country for a relatively short period of time (about three days), during which he will interact with the people, experience the culture and and visit the landmarks of the city. He will be followed by crew members who will collect clips and photos for the show and social media accounts. Our research concluded that people love to see Conan thrown into odd situations where he is obligated to improvise, and this is the perfect The Countries We will focus on countries that are getting national news opportunity to see this side of him. coverage and are relevant in pop culture. This is what made Conan’s Cuba trip such a success. At the same time, we Celebrity Guests don’t want to send Conan anywhere dangerous or where A large draw of late-night shows is the featured guests there is risk for legitimate controversy. We are aiming for for that night. If Conan’s travels are to be documented countries that are culturally different enough from our as an episode, it is important to provide viewers with a own where Conan would have unique experiences and celebrity guest. This could be done in a variety of ways. material to work with, since this is where he performs Many countries may have a native celebrity that could show Conan around interact with him. If there is no best. Some countries we thought of: native guest, the show could schedule the visit around • Germany (Oktoberfest, EDM night club, pretzel an event in which a U.S. celebrity is also in a foreign making) country (i.e. Jennifer Lawrence at the premiere of Hunger • Brazil (street dancing, nude Beaches, soccer game) • India (Taj Mahal, street food and performers, ride Games: Mockingjay Part Two in a foreign country). The two could travel and talk together and play off of each elephants) Between the trips abroad, Conan could visit other in various situations. Conan could also travel to an 44 international event in which there is a possibility to see smaller hubs and accrue low costs. We will have cardboard celebrities and play as a reporter and interview many “face-in-the-hole” printouts stationed in terminals and heavily populated schools where people can snap photos different people. and upload them to social media using relevant tags and hashtags provided on the materials. Promoting CONAN The Flag The symbol of this campaign as a fun way to learn about the world would be a great will be the Conan O’Brien way to get the show into universities. This will invite the flag. We envision a simple public to get in on the conversation and incite curiosity design: a green flag with the to find out “Where in the World is Conan O’Brien?” stamp of Conan’s face printed on it. It will not only be passed “Where in the World is Conan?” Scavenger Hunt around to audience members Using the TeamCoco app, we will develop a scavenger during the shows, but it will be shared on social hunt in major cities in order to increase the interactivity media and placed in recognizable spots around of millennials. Stickers with the signature Conan hair, or the world. We want people to recognize the flag another defining CONAN image, along with a QR Code, and associate it with Conan O’Brien, as well to will be placed throughout a city in a “Where’s Waldo?” manner. take part in sharing and engaging with the flag. Some stickers may be in very observable places, while others Promotion Aside from on the show and social media outlets, we are placed in less ubiquitous will promote “Where in the World is Conan O’Brien?” places. Some could be placed through online content and in areas related to travel. As in partner restaurants if those for the online content, we will invite fans to follow Conan relationships are fruitious. The in his travels around the world using a digital pushpin goal will be to find most or all of the codes in order to win map. We will place clickable flags in all of the key cities prizes and access content previously unavailable to them. with links to clips, episodes, photos and more from that If a user finds all of the codes in a city they will be prized location. We will heavily promote this campaign through with going on one of Conan’s “adventures” alongside him travel hubs such as cabs and train stations. Promoting and the crew. This scavenger hunt will provide a game for the campaign in schools and universities will be another those searching for it, as well as a promotional aspect for great way to reach our target market. Simple ads with the anyone using their smartphone to read the QR flag, website and social media info are great options for code out of curiosity. 45 Restaurants If possible, we’d like to have U.S. restaurants that serve food native to the countries Conan is visiting—especially those serving very popular cuisines like Japanese, Thai and Mexican—partner up with the show and offer discounts on the weeks Conan is in the respective country. This will be especially important for Germany, because Conan will be here during the month of October, participating in Oktoberfest. As Conan travels across the U.S., he will undoubtedly visit restaurants. Each of these will be given one of the TeamCoco flags and offer a “Conan Special” for a limited time. Perhaps his favorite item from the menu offered at a discounted rate. This would create a mutual benefit to both the restaurant and show, as the restaurant receives publicity and dedicated patrons ay be more likely to tune in to see their favorite restaurant on the show. Spotify Partnership We really want emphasize the use of Spotify in each of our campaigns because it is such a unique and efficient way to reach millennials. In each country, CONAN will create a playlist that will appear on the homepage of Spotify and will also be promoted on the TeamCoco Facebook page. These playlists will feature songs that are popular in the region of the U.S. or the country that Conan is currently visiting. 46 MEDIA MIX instagram twi t te r facebook sn apch at • • • • • Still shots from various cities “Behind the scenes” images from set and countries Wear the cultural attire and post it on Instagram An Instagram giveaway game Feature close-ups or random photographs from the given countries and invite followers to guess where Conan will be travelling next • Do a giveaway for the first several correct guessers and award winners with tickets to see a show (or travel vouchers, etc.) • Pictures with celebrities he’s with • Focus on live feed of his adventures abroad • Allow the people to vote on what Conan will do in the respective destination once the destination is released by show or discovered by the fans. • Real-time news and updates • Twitter posts would pull funny quotes or moments from Conan’s travels. • They would rarely include links and would be first for entertainment, and second for promotional pushes. • “Retweet or favorite” poll to vote on Conan’s next destination • Banter between Conan and celebrity he’s with • Focus on sharing articles and blog posts from the tour • Have a My Story of where Conan is that day • Show giveaways • Share clips from episodes featuring Conan abroad • Bands/Concerts/Restaurants • Insert Conan in Oktoberfest snapchats India Brazil Germany 47 FUTURE RECOMMENDATIONS Over the course of five months, this campaign could be both physically and financially demanding. It is not feasible to continue international travel with such frequency. However, to maintain an image as a “traveler,” and to provide a show where viewers can tune in and learn more about other cultures, Conan could continue his travels throughout the United States. Going to cities within the U.S. will maintain Conan’s travels in a more economical and practical way. Viewers will be able to see different parts of their country, learn about the cultures and maybe even see their own city highlighted in a particular week. This will provide a taste of locality to the viewer, as well as an added incentive to watch CONAN. Any of the tactics employed abroad could also be used here, and some may be even more conducive to traveling within the states. Emphasis could be put on music from each city and a celebrity guest could often be found in each city to help show Conan around and provide a talking point for the show’s comedic effect. 48 CAMPAIGN 3 The Not-So-Average CO 49 INTRODUCTION If you can’t beat them, join them. What better way to resonate with millennials than to join them? The data gathered from the survey and focus group research studies formed our foundation for this idea. Simply put, participants largely noted CONAN as, “middle-aged,” “silly,” and “sarcastic”—thus, we will transform these results into a funny, outlandish, self-deprecating theme entitled, “The Not-So-Average CO.” Off the camera, Conan is an “average Joe,”—an Irish native of Massachusetts, a loving father and a husband who is driven to be successful. As much as Conan tries, however, the reality is that he is far from average. Conan is seen as a celebrity to the American population; his name is known globally and his face is recognized wherever he goes. The Not-So-Average CO will draw on the mundane tasks of life such as grocery shopping, riding public transportation and doing laundry. This will engage audiences as they see a “Not-So-Average” Conan being thrown into very typical situations and interacting with the American population in unexpected ways. Conan’s “high-brow” humor stems from his high intellect, which, according to our research, makes him less relatable to millennials. By aligning Conan with activities and scenarios that are standard of everyday life, it will create a common ground for viewers—allowing the target audience to relate and connect with Conan on a personal level. Furthermore, it will provide Conan opportunities to use his quick wit and convivial personality to entertain and engage viewers. This tactic is advantageous as it includes the opportunity for viral digital content, press coverage and optimal fan interaction. 50 TACTICS Execution This tactic will begin with a brand partnership with Trader Joe’s and grocery shopping as the foundation to relate to viewers. CONAN will film Conan O’Brien shopping in Trader Joe’s. As he wanders through the aisles and samples various products and beverages, Conan will interact with customers and employees and carry out his own errands. The point is not to have a plan, but instead to let Conan’s personality shine. He is often most entertaining off-set while interacting with people. To continue promotions after the clip, “Conan Approved” stickers will appear on items that Conan enjoyed during his visit. Value is something that Trader Joe’s corporation takes very seriously. As a national speciality foods market, it strives to always offer innovative, great-tasting products at the lowest price. Similarly, CONAN reflects the same core essence of always promoting true originality. Conan is not defined as a comedian, but rather as an average guy with ambition, goals and dreams. Of course, he also values and enjoys quality entertainment. This tactic is intrinsically twofold—first of all, millennials will be drawn in by the relatability and pure entertainment of Conan in a grocery store. Trader Joe’s appeals to college-age millennials, who are often on a budget, and healthconscious individuals in their twenties and thirties. Secondly, individuals who feel overwhelmed by grocery shopping in today’s chaotic world will especially connect with this tactic. Event/Activation As mentioned, CONAN will film Conan pursuing an average task of grocery shopping in Trader Joe’s. Conan will put his own spin on this activation plan and bring his natural entertainment to the table by showing his audience a new side of him. Trader Joe’s is known for its free samples—especially the coffee station which can be found at every location. This plan utilizes the normality of grocery shopping as a task while also giving Conan the opportunity to hone in on the “new age” of grocery shopping. Today, grocery shopping is much more than it once was—it’s endless free samples, it’s finding new and exotic products, 51 and it’s also an overwhelming world of organic quinoa, flax and chia seeds and other unpronounceable health crazes of the moment. The bit can tap into a few aspects within this activation, each with Conan’s personal spin. Why Trader Joe’s? We chose this food store chain because a fundamental aspect of Trader Joe’s is its causality, this laid back atmosphere is reflected by the Hawaiian shirts workers wear, Two-Buck Chuck wine and great specials. Simply put, this is yet another forum where Conan can add his own spin while relating to millennials. tasks normally associated with mothers by media. He embodies the somewhat naive dad navigating through the average world of grocery stores and errands. This association with a relevant issue will garner popular and press attention. on items that Conan tried during his visit. Trader Joe’s will carry a new orange-colored juice branded by CONAN available at all Trader Joe’s stores, capitalizing on the juice cleanse trend that is popular with health-conscious millennials. Press releases will be aimed to both national news outlets like The Los Angeles Times and The Washington Post and niche market interest websites like the woman’s issueoriented Jezebel.com and Huffington Post. In tangent with the Trader Joe’s opportunity, Conan and Team Coco will proide CONAN-themed bumper stickers (stereotypical of consumers who frequent Trader Joe’s) to shoppers, fans and viewers whom are onsite during filming. The bumper stickers will be orange while incorporating the hashtag #NotSoAverageCo, mimicking popular health conscious bumper stickers (Coexist, I <3 Yoga, Namaste, 26.2, etc.) Press Tweet Examples A byproduct of Conan grocery shopping is the subtle “Playing flip cup with my new Not So Average Juice at statement on gender roles. Conan tackles everyday the Alps Road Trader Joes in Athens, GA. Game starts at 6, be there or be average! #free #juice #NotSoAverageCO” “Have survived three days so far from living off Trader Joe’s free samples #NotSoAverageCO” “Anyone know where I can find the Organic Persian Pickles at Trader Joe’s? #JuiceLife #InAPickle #NotSoAverageCo” Guerrilla Marketing To continue promotions after the clip, “CONAN Approved” stickers will appear 52 Promotional Events • Food trucks in various Trader Joe’s parking lots, starting with the Los Angeles market that sells and advertises promotional items such as CONAN’s juice and other merchandise • Incorporate local ScoutMob deals when Conan visits various locations. This will not only inform people of Conan’s appearance on a local level, but also promote and draw fans, viewers, foodies and families to come out and try some of the food available at the CONAN food truck(s) as well as the CONAN juices. • Taste of Atlanta, Taste of New York, etc. (™) events that occur during the summer and fall around the nation, where Conan will display his Not So Average Juice and gain press attention and “foodie” admiration 53 MEDIA MIX i n s tag ram Based solely on picture and 15-second clip sharing, Instagram will be used primarily to share picture-worthy moments on The Not-So-Average CO treks. Guerrilla marketing tactics and events will also be shared. The #NotSoAverageCo hashtag can also be used for fan engagement (possibly featuring clever and/or exciting fan photos, who use the #NotSoAverageCo hashtag in their photos) and to connect to other platforms. vi n e & youtu be YouTube is a powerful platform in today’s digital communications. Our goal is to utilize YouTube to its full potential and use the medium as an original source for content to go viral. By reaching out to YouTube-famous and Vine-famous mini-celebs to promote CONAN and his “Not-So-Average” visits. f aceb ook The Facebook page will be the primary method for reaching current CONAN fans by getting them to engage and share content with others. Facebook will serve as a hub to encourage fans to interact with the campaign, its events and other CONAN fans. Content posted by Team Coco will also have a motive of driving fans to teamcoco.com/notsoaverageCO 54 FUTURE RECOMMENDATIONS tw i t t er We intend to boost traffic to CONAN’s Twitter page by encouraging interaction between fans and CONAN. The hashtag #NotSoAverageCO will be used in the majority of posts to draw attention and curiosity to CONAN’s latest antics to the fans, most of which already watch comedy or late-night television. Fans can encourage Conan to visit their Trader Joe’s or other “average” errands/ locations and/or share their own version of CONA-fying average tasks. The following ideas are intended to be executed similarly to the Trader Joe’s activation above. The main theme behind The Not-So-Average CO tactics is to increase engagement with current late night viewers through relatable situations, specifically letting Conan’s natural charisma shine through during the “Average Situation.” • Laundromat • Public transportation (Metro) • MLB Game • Movie Theatre • Other various shopping locations (i.e. Costco, Whole Foods, H-Mart, etc.) s na pc ha t Conan will incorporate various first-hand snaps under his CONAN Story during promotional events. This allows for fans and viewers to experience first hand accounts of Conan interacting at various events, and locations. By incorporating various snaps at each location, fans will enjoy the opportunity to see Conan share his comical exchanges wherever he is in real time. pi nt eres t Pinterest is the perfect medium for CONAN to connect with his growing female audience. As a dominantly female platform, it is a hub of inside tips, ideas and inspiration. CONAN will contribute pins of various merchandise and foodie-related ventures. 55 THOUGHT STARTERS • CONAN Comic-Con Snapchat host • Conanan Copping Air Mags • Can’t spell comic-con without co co • NCAA half time host/segment • NCAA final four team theme show • Goodie bag drop at NCAA march madness arena • Bonnaroo and/or other music festival appearances • Oddball Comedy Festival in August, etc. • Coco Puffs • “Coco” campus music tour with rapper O.T. Genasis • CONAN CoCo Calendar Spread • Conan photobooth • Coco Chanel • News Reporting • “Richter” Scale • Shave Conan’s head 56 • Have the moon in the set talk (cat ears when Conan purrs) • Battle of the bands • Prank call celebrities • Conan does impressions • Netflix/streaming sights • Conan CoCo Latte/Cappuccino/ Frap Drink • Millennials and Baby Boomers LOVE caffeine, what better way to relate with your target audience than partnering with Starbucks for a seasonal Conan inspired/collaborated coffee drink (i.e. Starbucks’ “Pumpkin Spice Latte”) • Conan orders a Tall Flat White from starbucks--new drink • Conan collaborates with Oculus Rift • Oktoberfest SOURCES (n.d.). Retrieved March 1, 2015, from https://pressroom.turner.com/us/tbs/conan COMPANY. (n.d.). Retrieved March 1, 2015, from http://www.turner.com/company# Dawn, R. (2009). ‘The Tonight Show With Conan O’Brien’. Hollywood Reporter, 410(3), 11. Labrecque, Jeff. (2014, December 15). General format. Retrieved from http://www.ew.com/article/2014/12/15/ late-night-tv-2014 Lafayette, J. (2010). Conan’s Baaaack… And Right Where He Belongs. Broadcasting & Cable, 140(42), 10-12. Poggi, J. (2014, February 13). Why Jimmy Fallon’s ‘Tonight Show’ Can Thrive With Fewer Viewers When Conan’s Couldn’t. Retrieved March 3, 2015, from http://adage.com/article/media/jimmy-fallon-s-tonight-show-thrive- fewer-viewers/291646/ Turner Broadcasting System. (n.d.). Retrieved March 1, 2015, from http://www.timewarner.com/company/operating-divisions/turner-broadcasting-system 57