tourist season 2005 facts and figures
Transcription
tourist season 2005 facts and figures
Government of the Republic of Montenegro Ministry of tourism TOURIST SEASON 2005 FACTS AND FIGURES Podgorica, November 2005 CONTENTS Some characteristics of the summer tourist season 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 I EFFECTS OF THE TOURIST SEASON (DIRECT AND INDIRECT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 a) Quantitative indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 b) Graphic illustration of the effects of the tourist season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 c) Results of categorization process of tourism related establishments . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 d) Results of work of the Tourist inspection for the period June - September 2005 . . . . . . . . . . . . . . . . . . . 8 II EFFECTS OF PR AND PROMOTION ACTIVITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 a) Excerpts from the local and international print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 b) Electronic media monitoring in Montenegro, Serbia and Slovenia in 2005 . . . . . . . . . . . . . . . . . . . . . 12 c) CNN Campaign "Experience Wild Beauty" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 d) Campaign "Make it Clean" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 e) Campaign "Register accommodation" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 f) Campaign "Blue Flag" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 g) Web sites visits - comparative analyses 2004 and 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 h) Content of the objections received on the Ministry of Tourism telephone line 9817 . . . . . . . . . . . . . . . . 16 i) Surveys in tourist municipalities - comparative analyses 2004 and 2005 . . . . . . . . . . . . . . . . . . . . . . . 16 III PR AND PROMOTIONAL ACTVITIES FOR THE PREPARATIONS OF THE TOURIST SEASON 2005 . . . . . . . 17 a) Fairs and presentations 2004-2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 b) Promotional campaigns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 c) Promotional materials - new materials and reprint of the old materials . . . . . . . . . . . . . . . . . . . . . . . . 19 d) Study tours for the groups of journalists and tour-operators in Montenegro . . . . . . . . . . . . . . . . . . . . . 20 e) Info desks of TOMN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 f) Tourist telephone lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 g) Events supported by the Ministry of Tourism and TOMN in 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 h) Internet presentations by TOMN and other partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 BASIC CHARACTERISTICS OF THE SUMMER TOURIST SEASON 2005 - It can be concluded that the projections from the Government economic politics for 2005 will be accomplished and exceeded. Number of tourists in the first nine months is higher for 16,82%, number of overnight stays for 14,71%, and revenue increased for 21,8%. - Very high is growth rate for the number of international tourists in the first nine months - 47,26% and number of overnight stays - 31%. Ambitious projections for total number of 250,000 international tourists in 2005 will be exceeded for about 20,000 tourists, because until the end of the year in total 270,000 tourists are expected. - According to the official data from the Ministry of Finance, in the first nine months of this year, core budgetary income is higher for 15,26% compared with the same period of the last year, in other words, about 315,2 million EUR were realized. Income from VAT in the first nine months is 143,9 million EUR and it is higher for 24,97% in comparison with the same period of the last year. - Out of large emitting markets, already present in Montenegro for longer time, the largest growth rate is achieved by tourists from Russia +95,5%. However, very high growth rates are achieved from the markets of Central, Western and Northern Europe, which is very significant for extension of the tourist season, possible only thanks to these markets. Especially interesting is French emitting market, which made extraordinary growth this year, with excellent announcements for the next year. - According to the Central Bank information, growth in income from tourism in the first nine months is 21,8%, and growth in number of overnight stays, according to the official data from Monstat is 14,71%, which is showing the continuation of the trend of fast growth of income achieved from overnight stays, in other words, from physical volume of traffic. Therefore, the structure of tourists is changing in accordance with planned dynamics. Also, the frequency of arrivals of tourists is growing, and average length of their stay is somewhat shorter, which is favorable trend. - The Campaign "Register accommodation" gave extraordinary results. Different from the year before last, with 761 permits issued for private accommodation rent at the Montenegrin level, and 928 permits issued last year, this year over 4,800 renters were registered. This is about 24,000 rooms, or about 50,000 beds. Change in statutory regulation in the area of flat rate taxation and engagement of Montenegrin Tax Administration and Ministry of Tourism in the campaign realization, ended with such a good result, which in 2006 is going to be even better. However, gray economy participation is still quite significant, therefore additional measures for its reduction will be defined. - Overall quality of the offer is noticeably better, which is also confirmed by the survey results. o Road infrastructure is considerably improved, o Water supplying and electricity supplying was stabile, o Quality in hotel business is taking ascending path, this year 32 new hotels were categorized, o The beaches are in better order, this year there are 17% more of built and organized bathing beaches in comparison with the last year, and 10 beaches are bearers of the prestigious international symbol Blue Flag, while 15 candidates are tested in this year to be granted this quality certificate next year, o Overall safety of the destination is at a high level, and the work of the traffic police is at a high professional level. This year, safety at sea should be especially emphasized, o This year, campaign "Make it Clean", which is realized four years in a row, gave the best results, o Implementation of the new statutory regulation on tourist organizations is giving good results. 14 tourist organizations were established at the municipal level, their financing statutory defined and the activities of the organizations are already giving results in this season, o Montenegrin tourist product is becoming more diverse… Northern and Central parts of Montenegro are becoming attractive for excursions and sojourn in order tourists to become acquainted with the culture, nature, sports activities etc, - It can be concluded that every season is being additionally extended. Now it is almost certain that good visit, despite relatively bad weather conditions will also continue in the hotels in October. - This is the result of well-designed and realized promotional campaign. This year, with the available resources, target markets and marketing instruments were well selected, so quantitative and qualitative effects of these activities are very good. Also, global tourist positioning of Montenegrin tourist product has started in this year though the international TV network CNN. - Considering that booking of the capacities for the next year has started, for the time being, negotiations are satisfactory. Although higher quality offer and increase of the capacities to be offered at the international markets already in 2006 is expected, the impression is that many of the international partners are offering even better conditions in the contracts, reserving that way positions for the year 2007, when significant increase of the capacities and interest in Montenegro is expected. Great influence on increased interest among the international partners has announced decrease of VAT for the accommodation in tourism to 7%. 1. I EFFECTS OF THE TOURIST SEA SON (DIRECT AND INDIRECT) a) QUANTITATIVE INDICATORS Based on the reports from relevant institutions and subjects that follow and analyze effects of the tourist season, this year summer season is more successful than the previous one. Information that follows confirms the above statement: Achieved turnover in nine months* I-IX 2005/04* Turnover prognosis for 2005*** 2005/04 5.047.199 1.516.845 3.530.354 +14.71% +31.00% +8.90% 5.300.000 1.650.000 3.650.000 +16,20% +38,82% +9,37% 776.452 254.712 521.740 +16.82% +47.26% +6.11% 820.000 280.000 540.000 +16,56% +48,89% +4,78% Number of overnight stays International Domestic Number of tourists International Domestic Revenue collected in nine months (€))** I-IX 2005/04** Revenue prognosis for 2005 (€))*** 2005/04 Revenue from tourism 209,1 miliona +21,8% 222 miliona +23,52% Revenue from international tourists 82,8 miliona +34,4% 90 miliona +34,25% Revenue from domestic tourists 126,3 miliona +14,7% 132 miliona +17,14% BUDGETARY INCOME JanuarySeptember 2005 % of realization in % of realization in comparison with the relation to the same period in 2004 plan Total core budgetary income 315.163.048 eura +15,26% +0,3% Budgetary income from VAT 143.989.720 eura +24,97% +3,36% According to the official information from the Tax Administration of the Republic of Montenegro, in the first ten months of 2005, the collected VAT figure is higher for 33,28% compared to the same period of the last year. Reference: * Source MONSTAT ** Source Central Bank of Montenegro *** Prognosis of the Ministry of tourism until the end of the year. 2. Besides the presented direct effects of the tourist season, other significant indirect effects were achieved through the business results in the out of tourism economy, traffic and Budget influx: % of realization in comparison Achieved turnover in nine months 2005 with the same period in 2004 Border and administrative crossings (Without the airports) 2.765.087 passengers 735.325 vehicles 75.823 - turnover of passengers in vessels 1.989 - turnover of vessels +14.6% +18.1% +38.2% +13.0% Turnover at the airports Podgorica and Tivat 583.808 passengers 4.629 airplanes +5.4% +0.9% AD "Montenegro Aairlines" 373.360 passengers 5.101 flights +32% +15% 969.762 passengers +6% Number of vehicles Achieved revenue (From 15 July until 30 September 2005) 538.321 1.683.613 EUR Achieved sails - 106.647 t +2.2% Total traffic - 283.724.124 min June-August 2005 +19.5% Total traffic Total revenue +11% +12% Rails of Montenegro Sozina Tunnel AD "Jugopetrol Kotor" “Monet” “Pro Monte” b) GRAPHIC ILLUSTRATION OF THE EFFECTS OF THE TOURIST SEASON In addition is given graphic illustration of the achieved tourist turnover, physical indicator of the tourist season development: Graph 1: Number of overnight stays by months for the period I-IX 2004 and 2005. 3. Graph 2: Number of tourists by months for the period I-IX 2004 and 2005. Graph 3: Total number of tourists in nine months in 2004 and 2005. According to the indi cators from the Republic's Statistics Bureau, in the first nine months of 2005, Montenegro was visited by almost 780,000 tourists who realized over 5 million overnight stays. Average length of their visit was over 6 days. Mentioned physical parameters indicate that, in comparison with the previous year, number of overnight stays raised for 14,7%. In the first nine months of the year 2005, 521,740 domestic guests visited Montenegro, which is 6,11% more than at the same period of the last year. Domestic tourists real ized 3.530,354 overnight stays, 8,9% more than at the same period last year. Graph 4: Number of international tourists by months for the period I-IX 2005. During the January - September 2005 period, 254,712 international tourists visited Montenegro, which indicates a 47,26% increase compared to the same period of the last year. 4. www.visit-montenegro.org Graph 5: Structure of the number of domestic and international tourists Based on the statistical information, in nine months of this year, international guests realized 1.516,845 overnight stays, which is 31% more than during the same period of the last year. Graph 6: Number of the international tourists for the period 2001 - 2005. In the 2001-2005 period was noticed growing trend of visits by the international guests. Graph 7: Structure of the international tourists in the first nine months in 2005. 5. Table: Structure of the international guests in the first nine months in 2005. COUNTRY Bosnia and Herzegovina Croatia FYR Macedonia Slovenia Austria Belgium Bulgaria Czech Republic Slovakia Denmark Germany Finland France Greece Holland Ireland Island Italy Hungary Norvay Poland Portugal Romania Russia [pain [wetzerland [weden Great Britain Luxemburg Other european countries Israel Japan Turskey Canada USA Australia New Zeland Other noneuropean countries Albania TOTAL TOURISTS OVERNIGHTS 45.541 6.413 13.979 12.752 2.870 1.061 1.370 23.243 8.361 538 17.163 1.074 10.881 526 2.206 2.024 165 10.012 6.003 3.454 2.884 197 794 39.435 817 1.670 4.854 6.717 77 5.027 3.963 302 464 779 2.876 552 62 2.387 11.264 254.712 261.874 27.679 86.535 55.682 11.770 6.694 3.817 204.216 63.757 2.448 125.898 5.628 63.037 2.000 18.451 10.492 446 45.342 35.965 39.430 17.169 939 4.187 243.553 2.190 8.112 30.753 41.991 217 23.413 7.869 797 1.808 3.348 8.509 1.839 156 11.897 36.937 1.516.845 Largest representation in the overnight stays among the international guests realized guests from Bosnia and Herzegovina - 17,26%, Russia - 16,06%, Check Republic - 13,46%, fallowed by Germany - 8,30%, Macedonia - 5,70%, Slovakia - 4,20%, France 4,16%, Slovenia - 3,67%, Italy - 2,99%, Great Britain - 2,77%, Norway - 2,60%, Hungary - 2,37%. The largest increase in the number of overnight stays is noted in the guests from Finland, the number of which 6. AVERAGE LENGTH OF SATY IN DAYS OVERNIGHT STRUCTURE IN PERCENTAGE INDEX OVERNIGHTS 5.75 4.32 6.19 4.37 4.10 6.31 2.79 8.79 7.63 4.55 7.34 5.24 5.79 3.80 8.36 5.18 2.70 4.53 5.99 11.42 5.95 4.77 5.27 6.18 2.68 4.86 6.34 6.25 2.82 4.66 1.99 2.64 3.90 4.30 2.96 3.33 2.52 4.98 3.28 5.96 17.26 1.82 5.70 3.67 0.78 0.44 0.25 13.46 4.20 0.16 8.30 0.37 4.16 0.13 1.22 0.69 0.03 2.99 2.37 2.60 1.13 0.06 0.28 16.06 0.14 0.53 2.03 2.77 0.01 1.54 0.52 0.05 0.12 0.22 0.56 0.12 0.01 0.78 2.44 100.00 143.49 146.79 171.48 108.19 158.75 51.95 64.65 97.29 120.61 221.74 73.10 1458.03 813.70 143.06 112.64 492.35 394.69 270.80 138.39 141.39 111.37 188.55 74.07 195.50 181.74 113.00 81.54 130.84 50.82 116.21 208.62 149.25 296.88 133.76 90.27 140.60 128.93 204.94 150.41 131.00 multiplied ten times considering a very small number of the tourists from this country in the past years. Significant growth in number of overnight stays was achieved by the guests from France - 713,7%, Ireland - 392,35%, Iceland - 294,69%, Italy - 170,80%, Denmark - 121,74%, Israel - 108,62%, Russia 95,50%, Spain - 81,74%, Austria - 58,75%, Albania 50,41%, Japan - 49,25%, Bosnia and Herzegovina 43,49%, Greece - 43,06%, Norway - 41,39%, Canada - 33,76%, Great Britain - 30,84%, Holland - 12,64%. From the above-mentioned statistics a significant increase in the number of guests from the Central, Western and Northern European countries may be noticed. Having in mind that tourists from these markets mainly visit during the pre and after season, conditions are being created for the extension of the tourist season. Keeping in mind that tourism in Montenegro has distinct seasonal character and that summer season is taking place in the coastal municipalities, therefore the largest portion of tourist turnover is realized in the six coastal municipalities that count for the 96,88% of all the overnight stays at the Republic's level. The largest increase in turnover was achieved in the municipalities of Kotor - 56,85%, Tivat - 36,81%, and Budva - 23,99%. In total number of achieved overnight stays, the highest number is in municipality of Budva - 39,47%, than Herceg Novi - 22,33%, Bar 14,68% and Ulcinj 9,06%. Graph 8: Participation of the coastal and other municipalities in the total number of overnight stays for the first nine months in 2005. Table: Number of visits by municipality in the first nine months in 2005. MUNICIPALITY Bar Bijelo Polje Budva Danilovgrad @abljak Berane Kola{in Kotor Mojkovac Nik{i} Plav Plu`ine Pljevlja Ro`aje Tivat Podgorica Ulcinj Herceg Novi Cetinje [avnik Andrijevica TOTAL TOTAL 101.188 2.819 302.600 86 12.599 1.981 1.335 53.893 1.356 3.761 54 468 1.961 1.946 36.003 20.994 80.971 144.591 7.588 258 0 776.452 DOMESTIC 76.287 2.300 184.653 23 8.616 1.571 777 36.412 431 2.329 42 319 1.556 1.341 20.990 10.364 64.824 102.555 6.131 219 0 521.740 INTERNATIONAL 24.901 519 117.947 63 3.983 410 558 17.481 925 1.432 12 149 405 605 15.013 10.630 16.147 42.036 1.457 39 0 254.712 INDEX 97.05 78.41 122.65 111.69 131.46 83.34 52.79 163.93 178.66 136.66 96.30 137.13 69.28 133.61 120.85 113.18 108.98 135.07 96.99 116.82 Out of total number of tourists, largest number (39%) visited municipality of Budva, than Herceg Novi - 18,6%, Bar - 13,03% and Ulcinj 10,43%. Regarding the increase in the number of guests in comparison to the same period of the last year, individually by municipalities, besides the coastal municipalities, significant increase was achieved in the central and northern parts of the Republic. In that way, the municipality of Cetinje noted growth in the number of guests in the first nine months of this year, in other words, last year's level was exceeded by 35,07%, while growth in number of guest in the municipality of Zabljak was 31,46%. 7. c) ESULTS OF CATEGORIZATION PROCESS OF TOURISM RELATED ESTABLISHMENTS Commission of the Ministry of Tourism is conducting activities as part of the plan for categorization and re-categorization of tourism related establishments that are under the Commission's jurisdiction. In the previous period 217 establishments were categorized, establishments that have in total 13,309 rooms and 1,450 apartments, that is 33,388 beds. During 2005 32 establishments were categorized, which increased offer of the accommodation capacities for 273 rooms and 91 apartments, which is 782 beds. During 2005, 117 work permits were issued, 78 to tourism related accommodation establishments and 39 to tourist agencies. The graph in addition shows structure of the accommodation capacities by categories: d) RESULTS OF WORK OF THE TOURIST INSPECTION 01. 06 - 30. 09. 2005. 01. 06 - 30. 09. 2004. Index Number of inspections 7021 6323 111.3 Number of found irregularities 5713 5421 105.3 Verbal notices 947 1124 84.3 Findings on compliance 1790 1309 136.7 Cancellation of work permit 587 1259 46.6 Announcement of the cancellation of the work permit Decision on the Mandatory closure of businesses 70 44 162.8 18 44 40.9 Violation report 190 655 29.0 Criminal charges 5 1 500 Commercial violations 0 0 - Number of mandatory fines 882 838 105.2 Number of collected mandatory fines 691 596 115.9 The amount of mandatory fines in € 121370 118450 102.5 The amount of collected mandatory fines in € 88700 87321 101.6 9 193 4.0 Inter-departmental notices 8. II EFFECTS OF PR AND PROMOTION ACTIVITIES a) EXCERPTS FROM THE LOCAL AND INTERNATIONAL PRINT MEDIA 9. 10. 11. Comparative analyses of the print media in Montenegro Comparative analyses of the print media in Serbia b) ELECTRONIC MEDIA MONITORING IN MONTENEGRO, SERBIA AND SLOVENIA IN 2005 Montenegro TELEVIISION TOTAL NUMBER OF BROADCASTS TV IN 610 TV CG 80 PINK MONTENEGRO 300 ELMAG 120 MONTENA 130 TOTAL 1240 - 90,35% of the population in Montenegro saw once some of the videos - 82,26% of the population in Montenegro saw some of the videos 4 times. - 65.08% of the population in Montenegro saw some of the videos 11 times. For the campaigns, the following videos were produced: "Summer to remember", "Summer in action", Summer for real vacation" "Find the treasure", Serbia TELEVISION BROADCASTING PERIODS PINK 26. 04 - 01. 09. 2005 589 5 times RTS1 26. 04 - 01. 09. 2005 291 2 times RTS2 26. 04 - 01. 09. 2005 247 2 times RTS3 26. 04 - 01. 09. 2005 240 2 times BK 01. 07 - 15. 07. 2005 45 3 times STUDIO B 20. 06 - 17. 07. 2005 115 4 times 1527 3 times TOTAL 12. TOTAL NUMBER OF NUMBER OF DAILY BROADCASTS BROADCASTS - 95,35% of the population in Serbia saw once some of the videos - 87,26% of the population in Serbia saw some of the videos 4 times - 70.08% of the population in Serbia saw some of the videos 11 times. Campaign is considered successful if 80% of the population saw promotion video 4 times. Considering that 87,26% of the population in Serbia saw pro- motional videos 4 times, the campaign "Discover, experience, enjoy" is considered successful. For the campaigns, the following videos were produced: - 3 videos directed by Montenegrin director Nikola Vuk~evi}, "Summer to remember", "Summer in action", "Summer for real vacation" - 3 versions of the video "Find the treasure", by Montenegrin director Marija Perovi}. Slovenia Slovenian RTV in the period 8 June - 9 July broadcasted promotional video on Montenegro 45 times. TELEVISION TOTAL NUMBER OF BROADCASTS - 37% of the population in Slovenia saw once some of the videos TV SLOVENIA 1 45 TOTAL 45 For the campaigns, the following videos were produced: "Summer to remember", "Summer in action", "Summer for real vacation", "Find the treasure". c) CNN CAMPAIGN "EXPERIENCE WILD BEAUTY" Campaign started on 8 July and lasted until the 1 November 2005. Continuation of the campaign has been agreed for the period of next twelve months. Videos were broadcasted 6-8 times during the week, 3-4 times during weekends. Until 1 November, videos were broadcasted more than 300 times on CNN. Until now, 17 million viewers saw the video. 13. d) CAMPAIGN "MAKE IT CLEAN" Ministry of Tourism in cooperation with Unemployment Bureau started "Make it Clean" campaign, which was realized for the first time as public action. Partners in the Project were: Ministry of Maritime Affairs and Transportation, Ministry of Environmental Protection and Physical Planning, Public Company "Morsko dobro", coastal municipalities and municipalities of Cetinje, Podgorica, Nik{i}, Kolašin, @abljak, Bijelo Polje and Ro`aje. Action was evaluated positively, from the tourists, as well as from the citizens of Montenegro, thanks to the significant visual effects and its contribution to the promotion of the image of Montenegro as ecological state and tourist destination. Campaign started in April and lasted until the beginning of September 2005, during which 140 persons from the Unemployment Bureau register found work. Campaign Results: Collected plastic Amount of garbage bags different waste 15.000 Employed workers 2.100 m3 140 e) CAMPAIGN "REGISTER ACCOMMODATION" Ministry of Tourism in cooperation with the Tax Administration and the municipalities, started the Campaign "Register accommodation" whose goal was to promote simplified procedure for the private accommodation registering. In 8 months of this year more than 4,800 working permits were issued, different from the previous year, with 928 issued permits. Out of the above-mentioned number of issued permits, according to the Tax Administration information, for the period from the beginning of the summer tourist season until September, 1,550 providers of private accommodation are registered flat rate taxpayers. Determined flat rate demands in that regard amounted to 218.193,17€ until the 1 September 2005. Having in mind number of tax payers who registered for flat rate taxation for the accommodation services during September, it is expected collected ravenue in that respect to be about 400.000 €. Out of fixed amount, 95,33% has been collected. In comparison to the previous year, Tax Administration income from flat rate taxation for all the activities increased for 270%. 14. Having in mind number of issued work permits, it is estimated that the Campaign contributed over 24,000 rooms, with almost 50,000 beds introduced into the legal business. As the result of that, it is estimated that income achieved from taxes and benefits was about 400,000 €. The Ministry of Tourism will present official information after the report from the Ministry of Finance and Tax Administration is received. MUNICIPALITY 2005. 2004. 2003. Index 05/04 Bar 1363 197 23 692 Budva 1363 88 171 1548 Tivat 110 48 140 229 Kotor 223 26 41 858 Ulcinj 808 420 125 192 Herceg Novi 925 122 279 758 Bijelo Polje 1 - - - @abljak 10 10 12 1 Kola{in - 3 3 - Ro`aje TOTAL - - - - 4803 928 761 518 During the Campaign, radio jingles and TV spots were broadcasted on several radio and TV stations. f) CAMPAIGN "BLUE FLAG" Blue Flag is prestigious international acknowledgement obtained after 27 strict criteria from 4 categories are met: water quality, ecological education and information, ecological management, safety and services. In 2004, 6 Montenegrin beeches had Blue Flag, in 2005 - 10 beeches, while 15 beeches are candidates to get Blue Flag in 2006. g) DAILY STATISTICS FOR JULY AND AUGUST 2005 In the period starting 8 July, that is from the beginning of broadcast of the promotional video about Montenegro on CNN, significant increase in number of visits to the visit-montenegro.org Internet site was noted. As shown in the table, on 7 July 122 visits were registered, that it 0.36 %, but already on 8 July number of visits increased 7 times to 835 visits, that is 2.46 % of total number of visits in July. After that, constant trend of growing number of visits to the site was continuing. The largest visit until now was recorded on 27 July this year when site was visited 1948 times. Compared to the same period of last year, 18,821 more visits were recorded (Remark: for this year data is for the period 13 May - 7 September). www.mturizma.cg.yu 15. h) CONTENT OF THE OBJECTIONS RECEIVED ON THE MINISTRY OF TOURISM TELEPHONE LINE 9817 (JUNE - AUGUST 2005) From the beginning of the year Ministry of tourism telephone line 9817 received 3,363 calls, out of which 2,815 complaints and 548 praises for the period June, July and August 2005. i) ) SURVEYS IN TOURIST MUNICIPALITIES - COMPARATIVE ANALYSES 2004 AND 2005 Evaluations by tour-operators Surveys conducted in the tourist municipalities during the season showed that the average overall grade for the Montenegrin tourist offer is 3,8 that is better in comparison to the previous year when the grade was 3,2. Evaluations of tour operators that sell tourist packages for Montenegro are also significantly more positive, especially in regard to better quality level of the tourism related establishments. For instance, British tour operator SAGA declared Hotel "Montenegro", that operates within the "Montenegro stars" hotel group to be one of the 10 world best hotels that SAGA works with. 16. III PR AND PROMOTIONAL ACTVITIES FOR THE PREPARATIONS OF THE TOURIST SEASON 2005 Ministry of Tourism of the Republic of Montenegro and Tourist Organization of Montenegro as part of the overall activities for positioning and promoting Montenegro, directed special attention to the markets of Western, Central and Eastern Europe and markets of the countries from the region. Montenegro Airlines Planta`e - Winary CKB - Montenegrin Commercial Bank Hotel Group "Montenegro stars" Brewery "Trebjesa" Fresh &Co Company Hotel Company - HTP "Boka" Coastal Zone Management Agency of Montenegro Promotional and PR activities in the emitting markets significantly contributed to the better physical and financial results of this year's season. Also, the campaigns realized in Montenegro contributed to solving the problems from the last season. Strategic partners support realizations of the promotional activities of the Ministry of Tourism and Tourist Organization of Montenegro for two years. This year significant contribution to realization of these activities was provided by: Hotel Company "Beppler&Jacobson" Hotel Company - HTP "Budvanska rivijera" a) FAIRS AND PRESENTATIONS 2004-2005 Tourist fairs: - London - november 2004. - Wienna - january 2005. - Prague - february 2005. - Nürnberg - march 2005. - Berlin - march 2005. - Moscow - march 2005. - Ljubljana - march 2005. - Belgrade - april 2005. - Budva - april 2005. - Moscow - may 2005. 17. Presentations: - Business Forum - Moscow - december 2004. Eurosong - Kiev - may 2005. Wild beauty experience Belgrade - may 2005. Wild beauty experience Novi Sad - june 2005. Wild beauty experience Ni{ - june 2005. Wild beauty experience Skoplje - june 2005. Wild beauty experience Banja Luka - june 2005. Montenegro Candidature for European Carneval cities Convention2009. - Malta - june 2005. b) PROMOTIONAL CAMPAIGNS Electronic media - Promotional campaigns for the emitting markets: "During the winter, also among the friends", "Year of the national cuisine", "DISCOVER, EXPERIENCE, ENJOY"- Campaign of the 2005 season. - Promotional campaigns in Montenegro: "The nicest is winter at home", "Hot winter in the hills", "Blue Flag", "Make it Clean" "Register accommodation" For the campaigns, the following video clips were produced: - 3 videos directed by Montenegrin director Nikola Vuk~evi}, "Summer to remember", "Summer in action", "Summer for real vacation" - 3 versions of the video "Find the treasure", by Montenegrin director Marija Perovi}. - Video "The nicest is winter at home" produced in partnership with MT and TOCG AMC Print media in Montenegro May - September 2005 - Special supplement on tourism in the daily newspaper "Vijesti" on Wednesdays - Special supplement on tourism in the daily newspaper "Pobjeda" - on Thursdays 18. Print media in Serbia May - September 2005 - Price winning game "Summer vacation in Montenegro" in "Ve?ernje Novosti"(10 7-day summer vacations for 2 persons in Montenegro) April 2005. - Special supplement on tourism published in daily newspaper "Ve?ernje Novosti" - June 2005. - Price winning game "Summer at the flash" in "Blic"(33 7-day summer vacations for 2 persons) July 2005. - Reportage about Tivat and Boka Bay in "Glorija" July 2005. Outdoor Billboards for the Campaign "DISCOVER, EXPERIENCE, ENJOY" in 52 locations in Belgrade, Novi Sad and Nis in the period June - September. c) PROMOTIONAL MATERIALS - NEW MATERIALS AND REPRINT OF THE OLD MATERIALS New - New info flier - flier on Montenegro - WBE flier - flier with all the information about active holiday in Montenegro - Active & Extreme - guide for active vacation in Montenegro - circulation 20. 000 copies - Montenegro Explorer - Montenegrin magazine for international tourists circulation - 20. 000 copies About 20,000 copies of the promotional materials were distributed to the strategic partners, hotels, tourist agencies, tour operators, tourist organizations, media, ministries, embassies and consular missions of Montenegro, Members of the Montenegrin Parliament as well as international organizations. and 4 in German; - Back drop - 2 pieces - 1 in local language and 1 in English; - On the occasion of presentations for the Campaign ''Wild Beauty Experience'' WBE T-shirts were produced in two colors - orange and blue. - Hotel directory - 2 editions, in 6 languages. First edition in English, German and local language. Second edition in Italian, Russian and Check language. Ministry of Tourism and Tourist Organization of Montenegro Bulletin is distributed monthly to over 3,000 e-mail and postal addresses in the country and abroad. Until now 46 editions of Bulletin were produced. Reprint - Catalogue "Welcome", circulation of 17,500 copies in 4 languages (local, English, German and Check) - Catalogue "The Coast" circulation of 17,500 copies in 4 languages (local, English, German and Check - Catalogue "The Mountains" circulation of 15,000 copies in 3 languages (local, English, German). - Tourist map circulation of 13,500 copies in 4 languages (local, English, German and Check) - Production of promotional materials for presentations and press conferences for the Campaign "Discover, experience, enjoy" - Roll wall, 10 pieces - 4 in local language, 2 in English 19. d) STUDY TOURS FOR THE GROUPS OF JOURNALISTS AND TOUR-OPERATORS IN MONTENEGRO 1. Estonian tour operators - 5 - 9 February - 2 tour operators 2. Study group of journalist from "Inghams", Great Britain, 10-13 May - 5 journalists 3. Press group as part of the CAO Moscow delegation led by the Prefect Bajdakov, 11 - 15 May - 12 journalists 4. Study group of German tour operator ITS, 21 - 28 May - 6 journalists 5. Press group of German journalists, 29 May- 3 June - 14 journalists 6. Press group of French journalists, 1- 3 June - 9 journalists e) INFO DESKS OF TOMN 1 June - 30 September from 8-21h service organized for dissemination of information and distribution of promotional and information materials at: - Airport Tivat - Airport Podgorica - Railway station Bar - Border crossings: Debeli brijeg, Sitnica, Bo`aj and [}epan Polje 7. Visit of Check journalists from " TV Rubikon ", 0609 June - Series "Wine Roads" - 3 journalists 8. Visit of the journalist from the tourist magazine GEO SAISON, 5 - 15 June - 1 journalist, 1 photographer 9. French film company "Films Concept Associes, 5 11 July - 3 journalists 10. Group of French journalists, 25. June - 30 June - 8 journalists 11. Press group of Ukrainian journalists, 25 June - 2 July - 14 journalists 12. Press group from Serbian media, 4 - 7 August - 15 journalists 13. Press group from German Television SAT 1, July - 4 journalist f) TOURIST TELEPHONE LINES April 2004 - non-stop 9797 - tourist information telephone line 9817- Ministry of tourism telephone line for comments and complaints g) EVENTS SUPPORTED BY THE MINISTRY OF TOURISM AND TOMN IN 2005 - Free style snow-board Cup - @abljak - Open Championship in snowboarding - @abljak - Game against the drugs - Podgorica - Winter Carnival - Kotor - Carnival spring night under the masks - Budva - 4th International summer Kotor Carnival - Kotor - Premiere of the film by Nikola Vuk~evi} "View from the Eiffel Tower" - Herceg Novi - Bicycling race "On the roads of the King Nikola" throughout the Montenegro - Festival of camellias - Stoliv - Jeep rally - Montenegro trophy - Music happening on the beach "Red Beach" - II international exhibition of old-timers - Podgorica - Youth day - Tivat - Festival of a-cappella bands - Perast - Mediterranean theatre festival "Purgatories" - Tivat - Tamburitza Festival - Bijelo Polje - Sustainable tourism festival - @abljak 20. h) INTERNET PRESENTATIONS BY TOMN AND OTHER PARTNERS www.visit-montenegro.org www.montenegroextreme.cg.yu www.montenegro-cijene2005.cg.yu www.krstarica.com www.mtc.cg.yu www.inmontenegro.com www.turizamcg.com 21. MINISTRY OF TOURISM Rimski trg 46 81000 Podgorica Tel: +381 81 482 333, +381 81 482 145 Fax: +381 81 234 168 E-mail: ministarstvo.turizma@mn.yu Web: www.mturizma.cg.yu NATIONAL TOURISM ORGANISATION OF MONTENEGRO Rimski trg 10 Tel: +381 81 235 155, +381 81 235 156 Fax: +381 81 235 159 E-mail: tourism@cg.yu Web: www.visit-montenego.org