talking - Cheshire West and Chester Council
Transcription
talking - Cheshire West and Chester Council
Delivered FREE, three times a year, to every home in West Cheshire Winter 2014 talking together In this issue Vibrant historic Chester p3 Choose West Cheshire’s great outdoors for winter walks, entertaining events and family fun p8 Stay well this winter p7 Win panto tickets for Dick Whittington p9 Top of the league for cutting carbon dioxide p14 Page 2 | Talking Together | Winter 2014 What you have been saying online... Top tweets outdoorswithdad @outdoorswithdad Boys enjoyed #diwaliparade in #chester @Chester_Culture @Go_CheshireWest @stephen_mosley Leader’s welcome In this issue we are looking at what’s happening in Chester. It’s an exciting time for the city with the Council and key partners delivering a fabulous programme of improvements as part of the One City Plan – a fifteen year strategy to guide the future economic regeneration of Chester. Chester has a great many positive things going for it – but we recognise that the city centre would benefit significantly from being reinvigorated. The regeneration and development projects that you can read about on the opposite page are just some of the investments being made, with work having commenced on the new theatre/cultural centre, to ensure the city is a distinctive and desirable place in which to live, invest, do business, visit and study. Chester at Christmas time is a magical place with lights, markets and special events making it a relaxing destination for shopping and socialising. And I know that all the exciting events and festivals planned across the borough will be even better than ever and attract thousands of you to take part in the fun. I would really like to encourage you to support your local town and city by buying your Christmas presents and festive treats in the borough. We have a broad and diverse range of shops, markets and artisan makers, and buying locally really helps protect what these businesses can offer us all in the future. There are plenty of things to enjoy during the lead up to Christmas, during the festive break and into the New Year. You can find out what events are going on across the borough in the What’s On section of this paper and at: www.visitchester.com. tit4tat @titfortatjmc Thanks @Go_CheshireWest for #traffic update faster than @BBCNews on #radio! #Chester Chester Vol Action @ChesterVol Over £3,400 raised at Chester’s first Memory Walk @Go_CheshireWest @alzheimerssoc @DementiaFriends anne boyd @CEOactivechesh thank you @ChesterChron for supporting @newbalance and @ActiveCheshire @Go_CheshireWest to get important message out #kidsgetactive MCPC Systems (UK) @MCPCSystems Parks we like: Hoole Alexandra Park #Hoole @Go_CheshireWest #Parks #Hoole #grounds #maintenance #mcpcsystems #DTE Matthew Lanham @MatthewLanham Great safeguarding workshop with superb actors at Ellesmere Port. Thanks @Go_CheshireWest #verythoughtprovoking Datatank @DatatankLTD Congratulations @Go_CheshireWest for winning the category of Excellence in Social Inclusion @the_irrv Performance Awards last night #IRRV Kris Hopkins @khopkinsmp Well done @hantsconnect @Go_CheshireWest & Triborough: creating #BetterServices & sharing best practice with others Matthew Lanham @MatthewLanham Superb Safeguarding Wkshp made real by @GeeseTheatre & @Go_CheshireWest in E Port this wk. Will be re-telling the scenarios for a long time Andy Scargill @andyscargill @Go_CheshireWest: Item 7, the application for a new @uochester rowing & fitness facility in Chester, has been approved, well run Tweet @Go_CheshireWest Royals' Tour Manager @melashley @Go_CheshireWest thanks for the free dog poo bags this morning in #saughall, much appreciated Groundwork Cheshire @Gwk_Cheshire @NorthwichBID @NorthwichNews @Go_CheshireWest Great to see the Northwich Town Centre improvements today See the back page for links to our websites and social media channels. Contact the Council Go direct It’s quick and easy to get access to the Council’s news, information and services. You can find it, report it, and pay it – all online. The Council’s website: www.cheshire westandchester.gov.uk – has a powerful navigation to carry the user direct to the information or application you want. The site also uses a list of top tasks on the homepage, which change seasonally, to help you find what you’re looking for straightaway. Quick links to the Council’s comprehensive social media presence also let you explore its facebook, twitter, flickr and YouTube profiles. Find out what’s happening in your neighbourhood by clicking on the links to: www.yourwestcheshire.co.uk – the locality website. The Contact Centre hours of service are Monday to Friday, 8am to 7pm and on Saturday, 9am to 12.30pm. To contact the Council by telephone, customers can call: General Enquiries 0300 123 8 123 Benefits 0300 123 7 021 Blue Badges 0300 123 7 040 Fraud Hotline 0300 123 7 030 Highways 0300 123 7 036 Parish Council Hotline 0300 123 7 049 Parking Enquiries and Fines 0300 123 7 024 Payments 0300 123 7 029 Business Rates 0300 123 7 023 Community Wardens 0300 123 7 033 Planning 0300 123 7 027 Concessionary Travel 0300 123 7 025 Registration of Births, Deaths and Marriages 0300 123 7 037 Council and Democracy 0300 123 7 028 Schools 0300 123 7 039 Council Tax 0300 123 7 022 Streetscene 0300 123 7 026 Environmental Health and Pest Control 0300 123 7 038 Waste Permits 0300 123 7 042 I wish you all a fantastic Christmas, a restful festive season and a great 2015. See the back page of this newspaper for direct links to all the online channels for the public sector organisations that produce Talking Together. Cllr Mike Jones Leader, Cheshire West and Chester Council Front cover: looking across the mere at Marbury Country Park, Comberbach, Northwich Winter 2014 | Talking Together | Page 3 Your vote matters make sure you’re in The way you register to vote has changed. The registration system changed in June 2014, and the new system is called Individual Electoral Registration. Previously, the ‘head of household’ was responsible for registering everyone who lived at an address, but now every individual is responsible for their own voter registration. Chester - a vibrant historic city Chester is already an exciting city to live in, work in and visit, and things are getting even better. A partnership between Cheshire West and Chester Council and Chester Renaissance manages the city’s master plan. Its five objectives cover Chester’s development as a regional economic centre, a place to live, a place to shop and visit, a place where heritage is celebrated and a city enjoying its waterways and parks. Right now there’s progress all around. Take the exciting plans for the Northgate development, alongside Chester Town Hall. New shopping, restaurants, cafés, a multi-screen cinema and a new market will create 1,600 permanent jobs and bring in extra spending of £82m a year. There’s an attractive new setting for the refurbished Town Hall too, and the Government has earmarked £13.5m for an improved bus interchange to meet new demand - a detailed planning application goes in soon. Nearby, work transforming the former Odeon cinema into a £37m cultural centre and theatre is moving ahead. The main theatre, studio theatre, library and cinema complex will open in autumn 2016, see: www.renewchester.co.uk for details. 509 city centre businesses recently voted to join a Business Development District (BID) scheme, with a £2.5m a year budget. “The hard work starts now,” says chair of the BID board, Paul Daniels. “We’ll bring dedicated marketing campaigns, bigger events and festivals, a world class welcome for visitors, cheaper bills for BID businesses, a strategy for car parking and a joined-up approach to city centre life.” Next year a funding bid to regenerate The Rows will go to The Heritage Lottery Fund. Proposals to help our unique shops thrive include opening up the narrow steps, an interpretation centre to bring Chester’s medieval history to life, an activity programme, and improved painting, signs and lighting. In Chester Central Business Quarter work is going on transforming the public realm, and pedestrian routes to and from the railway station. There’s construction too at 1 City Place - 70,000 sq ft of offices over six floors. Across the canal, reachable via the new bridge alongside the new Waitrose (opening November), stands the Shot Tower redevelopment, another scheme set to start early 2015. Chester’s Waterways Strategy is releasing the potential of the River Dee and Shropshire Union Canal. There are discussions too about a new community watersports hub on the Dee. And back in July, The Duke of Westminster opened the multi-million pound refurbishments at Grosvenor Park. It’s an exciting time to live in, work in, study in, and visit Chester. Follow all the developments at: www.chesterrennaisance.co.uk. Meeting dates are now online A list of dates and times of full Council meetings and committee meetings can be found at: www.cheshirewestandchester.gov.uk in the Your Council section. If you would like this publication in an alternative format or in another language please email: equalities@cheshirewestandchester.gov.uk or tel: 0300 123 8 123. Give us your feedback on this issue of Talking Together by emailing: talkingtogether@cheshirewestandchester.gov.uk or writing to Marketing and Communications, Cheshire West and Chester Council, First Floor, HQ, 58 Nicholas Street, Chester, CH1 2NP. Talking Together is published in partnership by, Cheshire West and Chester Council, Cheshire Police, Cheshire Fire and Rescue Service, Police & Crime Commissioner for Cheshire, NHS Vale Royal Clinical Commissioning Group and NHS West Cheshire Clinical Commissioning Group. To register people now need to provide a few more details, including their National Insurance number and date of birth. This helps make the electoral register more secure against fraud. The new system also means that, for the first time, people are now able to register online. The Council has already written to residents to tell them about the change and advised people if they needed to take further action. At the end of October through to mid November canvassers visited properties/households from which the Council still needed details about who should be registered. The new register will now be published on 1 December 2014. Remember there are Council elections on 7 May 2015 and you have to be registered to vote. If you still need to register where you live now or you move address after 1st December, you can register online under the new system at: www.gov.uk/register-to-vote. To find out more, visit: www.gov.uk/yourvotematters. Page 4 | Talking Together | Winter 2014 Young people shape services Six students from Winsford Academy are playing a key role in making changes to Council services for all young people in their area. The first task for members of this youth council was to take part in a consultation to help Catch 22 develop a ‘missing from home’ service. They worked with Council and youth service officers and representatives of national charity Catch 22. They looked at what support young people at risk of going missing from home might need, either before or after they had left home, and how best to communicate with youngsters at such an emotional and traumatic time. In future meetings the group will think about how to be sure the views of young people make an impact on the Council services that are planned for them in Winsford, and how more people can be encouraged to take part in youth service activities. West Cheshire Care Record A COLLABORATIVE project is underway to support improved and secure sharing of information between health and social care professionals, but only where consent has been provided. The development of the West Cheshire Care Record is a partnership between NHS West Cheshire Clinical Commissioning Group, Countess of Chester Hospital, Cheshire and Wirral Partnership, Clatterbridge Cancer Centre and Cheshire West and Chester Council. Medical Director at The Countess of Chester Hospital Ian Harvey explained: “We plan to start piloting use of the record in November, initially in the Accident and Emergency department. The record will only be accessible to health and social care professionals providing direct care, and only when an individual has given their consent to do so. Historically access to this information has been reliant on paper, fax and telephone often constrained by hours of work or limited information provided by friends and family.” Access to a person’s health and social care record in the right place at the right time will help doctors, nurses, GP’s and social workers make important decisions about diagnosis, treatment and care planning. For further information contact: Patient Advice and Liaison Service on 01244 650 368 or email: cmcsu.pals@nhs.net Behind the scenes at The Lion Salt Works One of Britain’s newest heritage attractions, the Lion Salt Works in Marston, Northwich, will open at Easter 2015. The Salt Works closed in 1986 with work starting in August 2012 on the restoration of the country’s last remaining open-pan salt making site into a fascinating new public attraction. The £8.8 million project has been funded by The Heritage Lottery Fund, Cheshire West and Chester Council and the European INTERREG Manage+ project. In 1894 Henry Ingram Thompson constructed a salt works in the coal yard of the Red Lion Hotel, and the works became known as the Lion Salt Works. The new company built a series of pan and stove houses between the hotel and the canal. A brine shaft was sunk in the yard of the hotel and a brine tank was built that still stands today. Photo: from left Emma Burn, Natalie Boulton and Laura Merchant The transformation of the site has included rebuilding Stove House 5 as a new visitor centre with conference facilities and restoring the surrounding buildings. West Cheshire Museums’ learning team will be working closely with local schools to build an engaging and creative formal learning programme. Teachers Laura Merchant, Emma Burn and Natalie Boulton from Witton Church Walk CE Primary School were given a behind the scenes tour of the site. Laura said: “Our lower Key stage 2 classes are learning about the local area as part of their topic on Northwich. “Throughout this topic we aim to bring history alive by taking learning outside the classroom and into the heart of Northwich and the neighbouring boroughs. This will allow us to put into context how the past has impacted on Northwich today. The Lion Salt Works will be a valuable site for our children to gain an understanding of what life was like for their ancestors and provide firsthand experiences of events that have shaped Northwich today.” Details about the project, including photographs and a blog from the site archaeologist, are available at: www.lionsaltworks.org. Winter 2014 | Talking Together | Page 5 A true centre for the arts A family of their own The largest independent art venue in Cheshire has a sparkling, revitalised gallery. “This heralds a new chapter in our quest to be recognised as a unique place to engage with all aspects of the arts,” said Peter Vickery, Chairman at the Castle Park Arts Centre in Frodsham. In May this year Cheshire West and Chester couple, David and Leanne, featured in ITV’s four-part series Wanted: A Family of My Own. Presenter Nicky Campbell introduced a moving insight into adoption, following the experiences of children and potential adopters at close-quarters. Now David and Leanne can bring Talking Together up-to-date. “Our two little girls have been with us for 10 months,” explained Leanne. Soon there’ll be a final court hearing. “After that, all that’s left is to wait for a date for our celebration day!” “We started out thinking adoption would take years and become very intrusive,” David reflected. “But that hasn’t been the case. Some elements are very personal, but you expect that - to be vetted correctly and to ensure the best possible match.” David and Leanne (pictured) turned to adoption after several years of unsuccessful IVF treatment. Once they’d started the adoption process social worker Les told them about two sisters she was trying to place, who she thought might be a good match for the couple. Les showed them photos of the girls and it began to look like they’d get the family they’ve always dreamed of. The Council’s caseworker has a key role. “We get on very well,” Leanne said. “You build a close relationship, you spend a lot of time together and they end up knowing your whole life. You need that support - we can ring anytime with a problem or question and she doesn’t hesitate in helping us.” Steve’s story David said it had been an emotional experience: “We’ve had many times of excitement, and plenty of ‘are we doing this right?’ moments too.” But both agree it’s been worth it. “Adoption means everything to us. Having our own family is something we always wanted and, at times, thought we’d never get. Now, we’re a family - day in, day out – sometimes you have to pinch yourself to believe it’s happened.” Cheshire West and Chester Council’s adoption service is rated quickest in the North West at finding homes for children that desperately need them. Find out more at: www.smileadoptionandfostering.co.uk or by texting SMILE to 80010. Angie added: “In the last two months of his life, the cancer spread to the bottom of Steve’s spine and he lost the use of his legs. He vowed he would never let it beat him, that’s why he wanted a mobility scooter. He just didn’t want to be still. Stephen Croasdale from Ellesmere Port was diagnosed with a rare form of kidney cancer when he was 21. “Steve wasn’t a typical teenager, he loved extreme sports and living life to the full,” explains Steve’s mum, Angie. “He was passionate about meeting people and finding out about different cultures. When he was 16 he went to Africa to see the Maasai People and came back with a new view on life and, as a student, became heavily involved with the Kefalonian Animal Trust where they called him the Dog Whisperer. “We went to DICE, a local organisation that loans wheelchairs and mobility scooters, and they provided Steve with a scooter and, from that point, he was able to be more independent. “Even after Steve was diagnosed with cancer and had surgery and radiotherapy he showed no signs of slowing down, he went mountain biking in The Alps and spent a year in Granada in Spain. He was a remarkable young man.” Cheshire West and Chester Council provides funding to DICE to deliver a range of services, including Shopmobility, to disabled people living in and visiting Ellesmere Port. “Every day he was out on the ‘Marley-Mobo’, the nickname his friends gave his scooter. They called him Marley because he loved reggae music and had black dreadlocks. He wanted his friends and other people in the neighbourhood to understand how the mobility scooters could give him such freedom, and they weren’t just for older people. “I am convinced the scooter played a significant part in extending his life and giving Steve enjoyment during his last few weeks. He passed away at home this year surrounded by family and friends and all five of his Greek rescue dogs. He was 25.” For more information about DICE and the services it can offer including benefits advice for people with disabilities, and mobility items, visit: www.diceinfo.co.uk or tel: 0151 3551420. During the summer Gallery 2 and an adjoining room have been extensively refurbished thanks to grants from Cheshire West and Chester Council’s Rural Support Fund and from the Biffa Award, a national environmental fund. “We can now accommodate more emerging and established artists wishing to display their work, and host more workshops, lectures, demonstrations, group meetings and musical evenings,” Peter continued. Castle Park Arts Centre is a charitable trust, managed and manned by volunteers. Its three galleries host a sixweek rolling programme of exhibitions, often by local artists. Currently on show is the annual Open Art Exhibition until 4 January 2015. The Centre also provides a whole range of other art related activities, visit: www.castleparkarts.co.uk for details about events, facilities and exhibitions. Page 6 | Talking Together | Winter 2014 Out of the woods “Since we started we have been out in the freezing cold, soaked to the skin and stuck in the mud. It’s great fun though, and two days are never the same.” Lorraine and Martin Brannan (pictured) have been sharing their experiences of the journey to becoming wood allotmenteers. Cheshire West and Chester has a wealth of green and open spaces and, delivered by the Council together with The Mersey Forest, Wood Allotments is a great example of partnership working to sustainably manage woodlands with local people in local spaces. Could you be a firefighter? Cheshire Fire and Rescue Service is looking to recruit part-time firefighters at several of its Cheshire West and Chester fire stations. The Service is asking people who live within five minutes of the fire stations in Winsford, Tarporley, and Malpas to get involved. Part-time firefighters, known as on-call, play a vital role within the fire and rescue service and are trained to the same level as full-time firefighters. They also get involved in a wide variety of situations as well as fighting fires, such as floods, road accidents, chemical spills and attending community events. Paul Hancock, Cheshire Fire and Rescue's Chief Fire Officer, said: "Working with the Fire and Rescue Service is a thoroughly rewarding experience. It gives individuals the opportunity to work with people from different backgrounds and meet people in the community as well as responding to emergency incidents within Cheshire." On-call firefighters come from all walks of life including shopkeepers, stay at home mums, builders, plumbers, farmers, secretaries, company directors and people who may not currently be employed and work alongside their whole-time (fulltime) colleagues. If you would like to come along to one of the open days please call Sarah on, tel: 01606 868451 or email: sarah.dornford-may@ cheshirefire.gov.uk for full information. Lorraine said: “We saw a sign up in Marbury Park near Northwich advertising the scheme but we didn’t really know what it was- we then read more about it in the FOAM (Friends of Anderton and Marbury) newsletter and, even though we hadn’t done anything like this before, we knew we wanted to get involved. Lorraine and Martin went to see the countryside ranger at Marbury Park, near Northwich, to express their interest. “It costs £10 a year to become a wood allotmenteer - for this we completed the paperwork, received all our health and safety training including how to cut and trim the trees using manual tools, and we have ongoing use of protective clothing,” continued Martin. Chester takes a breath The wood allotmenteers work from October to March, felling the trees in their own plot and cutting the wood into manageable sizes. They cut down approximately Areas of woodland are broken into 20 trees a year to dry out and keep plots and the ranger marks the trees for firewood that is suitable for to be cut down. Usually it is because open fires, wood-burning stoves there are too many trees in one and kindling. area, or some might be damaged or Lorraine said: “In the last two diseased and not likely to grow to winters we have made new friends, their full potential. Sometimes rediscovered parks we have been these trees are left to grow for the purposes of encouraging woodland walking through for years, and given biodiversity - a healthy environment back to our local community by helping manage the woodland for for flowers and animal species. future generations.” Each year the management of the wood is rotated, giving trees in some places the chance to grow and others the chance to be thinned out. Find out how you can get involved with Wood Allotments at: www.woodallotments.com. In October, Chester Police Officers ran the’ Take a Breath’ initiative aimed at keeping the people of Chester safe when they were out on the town. The initiative involved supplying door staff at licensed premises including Off the Wall, Rosie’s and Cruise with breath testing equipment to test the levels of alcohol on anyone they believed had too much to drink. As on any other night, if a member of the door staff felt that a person trying to enter had already had too much to drink they would stop them. However with the ‘Take A Breath’ initiative, if the customer complained saying they were not drunk, the staff, instead of turning them away would, offer them a chance to be breathalysed to find out how much alcohol was in their system John Dwyer, Police & Crime Commissioner for Cheshire, said: “I am delighted the Constabulary has risen to my challenge to implement this initiative as tackling alcohol related crime is a key part of my Police & Crime Plan. ‘Take a Breath’ will do so much to encourage responsible drinking and to educate people about alcohol related harm. I didn’t want to spoil anyone’s fun but at the same time I want everyone that lives, works, or studies in Chester to feel safe and be safe as they enjoy going out in the city.” Winter 2014 | Talking Together | Page 7 Staying well and looking after yourself this winter NHS Commissioners in Vale Royal and West Cheshire want to support you to self-care for life and understand how to take better care of yourself and your family members, especially during the winter months, when seasonal illnesses increase. About 80 per cent of all care in the UK is self care. The majority of people feel comfortable managing everyday minor ailments themselves, such as coughs and colds; particularly when they feel confident in recognising the symptoms and have successfully treated using an over-the-counter medicine previously. Look after yourself this winter We want to help you stay healthy this winter Most people recover from minor illnesses without needing to see a doctor. A combination of rest, fluids and the right over-the-counter medication will usually get you back on your feet – but there is lots of medical help and advice close at hand if you are worried or are not getting better: By being prepared and making the right choices this winter, you will be better placed to stay healthy, be in control of your health and wellbeing and get the right care for you and your family when you need it. The NHS will feel better too. Talk to your GP surgery Use your local pharmacist Did you know that you can speak to your pharmacist about over the counter medicine for the following ailments, so that you don’t need a GP appointment? • • • • • • • • • Cold, sore throat, cough and flu Diarrhoea and vomiting Fever Head lice Hayfever Vaginal Thrush (16-60) Worms Conjunctivitis Cystitis If your symptoms last more than a week or you are worried, contact your GP surgery. The doctors, practice nurses and other members of the team are there to help. If you phone at a particularly busy time they may need to take a message and arrange to call you back later. If more people are able to meet their own needs, this will ease the pressure on health services and help to make sure the right care is available when people really need it. Get your flu vaccine – the flu jab is available free from your GP if you are over 65, pregnant or have a long-term condition such as heart failure, diabetes or respiratory disease. Dr Jonathan Griffiths, Chair, NHS Vale Royal CCG, said, “Making sure you stock up on some essentials that can help you and your family to cope with common complaints such as colds, coughs, stomach upsets, flu and earache, will mean that you are better prepared. “There is a lot that people can do to care for themselves when they have common health complaints, without needing to go to a GP. Dr Huw Charles Jones, Chair of NHS West Cheshire CCG added: “The majority of people with colds or stomach bugs will begin to feel better within three to four days. Your local high street chemist can give you advice on the best medicines to take for you and your family. “It’s important to choose the right service for your need. That way, you’ll spend less time waiting for treatment and will get the best treatment for your symptoms. You’ll also be freeing up A&E to treat those with the most serious injuries and illnesses.” Use NHS advice at your fingertips When you need help quickly but it’s not an emergency, call 111 and you will be directed to the best service for your needs. NHS 111 is available 24 hours a day, 365 days a year and is free to call from landlines or mobile phones. You can also call NHS 111 for health advice - and health information is available around the clock at: www.nhs.uk. If you have a long term condition, prepare for winter by ensuring you don’t run out of your medication, many pharmacists offer repeat prescription services without the need to see your GP. This year the vaccine is also available to children aged two, three and four as a nasal spray. If you are not in one of these groups you can pay for the vaccine - ask your pharmacist for details. Chester celebrates Diwali To find your nearest pharmacy and their opening hours visit: www.nhs.uk or for help and advice with medical queries, call 111. Get webchatting The family festival also featured fascinating workshops including Rangoli Diwali art cards, Diya Indian candles, peacock art, henna hand painting, Indian head massage, face painting and Indian food tasting. Cheshire West and Chester’s website now comes with online support to assist visitors looking to self serve. The site’s new Webchat feature allows you to talk with a member of the Customer Services team who can help you locate the information that you need, and guide you to the quickest ways to access Council services online – just one more way the Council is making it easier for residents. Visit: www.flickr.com/cheshirewest for photos from the event. The Council’s flickr site features more than 4,700 images showing different events as well as beautiful countryside and wildlife shots, and pictures from the latest news stories. After a successful pilot on waste disposal and streetscene pages, the webchat service has been extended to include planning, highways and schools issues too. When you visit: www.cheshirewestandchester.gov.uk, look out for the webchat tool on the right hand side of the pages concerned. A colourful parade featuring traditional Indian dance displays took to the streets of Chester in October to celebrate Diwali. The event, organised by Sanjhi Indian Association and supported by the Council and an Awards For All lottery grant, celebrated the Hindu festival of lights. Page 8 | Talking Together | Winter 2014 App helps smart travel Travelling around Cheshire West has got a lot easier with the help of a free mobile travel App called itravelsmart. The new app, available from the App Store and Google Play, is the perfect travel companion while on the move, having access to bus timetables, cycle routes, route planner and flexible bus services. Cyclists can plan a journey using the quickest or quietest route. The app will also let you find out which buses serve the stops nearest to you at any point in time within the borough. Since its launch in the summer, the app has helped to plan over 1,000 journeys, some of the reviews received include: Furnishing lives Tables, chairs, sofas, beds, wardrobes, washing machines, refrigerators… a long list of items goes to make up a family home. And that’s a real challenge for households on low incomes. Across Cheshire over 10,000 families a year are being helped by small not-forprofit community groups which join together in the Cheshire Furniture Re-use Forum (CFRF). Forum members include the Blacon Furniture Project, Winsfordbased Changing Lives in Cheshire, St Vincent de Paul in Ellesmere Port and Reviive in Chester. Furniture projects provide recycled quality furniture at little or sometimes no cost to households in need. They collect reusable furniture and appliances at no charge and so help prevent these unwanted items going to landfill. Some collect bikes too, and others have workshops to mend broken appliances. CFRF is supported by both Cheshire West and Chester and Cheshire East councils. Forum members work with councils, housing associations and training associations. As well as employing permanent staff, they create opportunities for volunteers to gain skills including warehousing, retail, driving, new media, furniture restoration, and bike and appliance maintenance. Visit: www.cfrf.org.uk to find out more about donating reusable items, buying pre-loved furniture, volunteering or partnership working. “Provides an easy to use menu for public transport. Journey Planning is a great addition and useful.” “It’s a great app, easy access to local bus services and train times.” “Brill app, soooo easy to use and it’s got a cycle planner. Love it.” The app, developed by Cheshire West and Chester Council, includes: • Near me - locates you on the map, showing train departures, bus stops and Park & Ride sites • Cycle planner – plan a journey using a range of route characteristics • Public transport planner - with clear results screen and routes plotted on a map or as a list • Bus timetables - list of departures, route numbers and times, a mix of live and timetabled information dependant on the coverage area selected • City car club - find out where your nearest vehicle is and visit the online booking portal to hire a car by the hour • Bus stop damage - report vandalism and maintenance issues • Twitter - stay up-to-date with all the latest tweets for travel in the Cheshire West and Chester region. For more details visit: www.itravelsmart.co.uk or visit the App Store and Google Play to download the app. Choose West Cheshire There are more than 150 exciting reasons to wrap up warm and enjoy the green and open spaces across West Cheshire this winter. Whether your goal is to boost your fitness, entertain or educate the family, volunteer as a guardian of our beautiful parks and woodlands, or simply enjoy being outside - there's something for all ages and abilities. With seven urban parks and formal spaces, 19 country parks, woodlands and nature reserves and 128 play areas, all maintained and cared for by your Council, there's every incentive to explore the treasures on your doorstep. Lots of our outdoor spaces host regular events and festivals and have great sporting facilties too. West Cheshire boasts an impressive seven Green Flags, the national award that recognises the very best green spaces in the country. Why not take the opportunity to visit one of the Green Flag winning sites- Westminster Park in Chester, where picturesque gardens are complimented by a wide range of recreational and sports facilities. Also in the city is Caldy Nature Park, with wetland, woodland and meadows teaming with wildlife. In the north of the borough Ellesmere Port’s Whitby Park is ideal for family picnics and dog walking, with Stanney Fields Park in the heart of Neston town centre offering plenty of outdoor activities, including sports coaching sessions, an annual fun day and a dog show. Castle Park in Frodsham has stunning gardens and great sports and recreational facilities, and nearby Helsby Quarry is a thriving nature reserve, the ideal setting for a family day out. The beautiful Northwich Woodlands embrace 350 hectares of vibrant and accessible parkland including Marbury Country Park's diverse wildlife, and the industrial past of the Flashes and Anderton Nature Park. There is a packed timetable of year-round activities. Share your photos of the wonderful outdoor spaces in the borough on Twitter with the hashtag: #choosewestcheshire. Or email them to: talkingtogether@cheshirewestandchester.gov.uk and we’ll share them on our Flickr and Facebook profiles.Please make sure you have permission from everybody in the photo before you submit them. Visit: www.yourwestcheshire.co.uk and click on your area to find out what parks, woodlands and other outdoor spaces are near you. If you are interested in volunteering opportunities, please email: greenspace@cheshirewestandchester.gov.uk. Winter 2014 | Talking Together | Page 9 Spot the difference Spot the differences in the fun illustrations and you could win family tickets to the festive pantomime – Dick Whittington at Winsford Lifestyle Centre. For the chance to win, simply ring the five differences between the two cartoons – cut out the cartoon and send it to: Spot the Difference Competition, Marketing Team, Cheshire West and Chester Council, Wyvern House, Winsford, Cheshire CW7 1AH. Don’t forget to include your name, address and daytime telephone number. The closing date for entries is Monday 15 December. The first five entries out of the hat will win family tickets. The editor’s decision is final and prizes will not be exchanged for a cash equivalent. When you send your entry, why not give us your views on this Talking Together newspaper? We would welcome your views. Library services at the touch of a button Following the success of The Sleeping Beauty at Winsford Lifestyle Centre last Christmas, Make Believe Entertainment returns this year with a magical new production of Dick Whittington. Join Dick and his cat on their quest to find fame and fortune in the bright lights of old London town in a spectacular show full of sing-a-long songs, silly slapstick and audience participation. Shows 17 – 24 December. Ticket prices vary, for details or to book tickets tel: 01606 550700 or visit: www.briolesiure.org “I have a real love of books, and e-books are brilliant,” Clare (pictured) said. “It’s so practical. I used to have to order books I wanted if they weren’t available locally. Now I can get hold of them straightaway, direct to my e-reading device.” Fiction, non-fiction and children’s titles can be borrowed for 14 or 21 days, there are no late fees. Users can download up to five titles at once, on top of their 20 regular library items. “The Library staff are always really helpful,” Clare continued. “They’re so friendly and approachable and are happy to help people become familiar with the new e-resource collection.” You can go online 24/7 for more than just e-books via our hi-tech libraries. The wide range of free eResources includes Firstclick Digital e-audiobooks, family history research at Ancestry and Find My Past, The Times Digital Archive and other local, regional and national newspapers, Oxford English Dictionary, Naxos Music Library, Which? Online and Britannica. The libraries’ eResources can also help you prepare for your driving test with Theory Test Pro, or work towards the British Citizenship test via Go Citizen. You can even delve into the Access to Research resource with more than 8,600 articles from academic journals and conference proceedings available for free to library members.Your local library team will be happy to show you how to get access. Clare Riley of Vicars Cross, Chester, is a keen library user, and now she can get the book of her choice in the comfort of her own home, even at bedtime. That’s because Clare uses the new e-book service which is free to all library members who can now download titles to a range of devices via the Overdrive app. You can also take advantage of free Wi-fi at seven local libraries – Chester, Ellesmere Port, Neston, Winsford, Frodsham, Upton and Northwich. Just sign up and start using Cheshire West Online straightaway on any Wi-fi enabled device. Study or work online in the library for as long as you like. Check out all our library services at: www.cheshirewestandchester.gov.uk/libraries. First café in Grosvenor Park Lodge Chester's newly restored Grosvenor Park now has its first ever café open seven-days-a-week, 9am - 5pm, with delicious, freshly cooked food and an emphasis on locally sourced ingredients. Next to the Grosvenor Park Road entrance, the family friendly café is on the ground floor of the Grade II listed gate lodge - the first known example of the black and white style of Cheshire architect John Douglas, who designed many of the buildings in the city centre. The Duke of Westminster re-opened the park in July after a regeneration programme restored it to its former glory with the help of a £3.6m in grants from the Heritage Lottery Fund, CWAC and WREN - the non profit-making company dedicated to environmental improvement. The café is run by ARCH, a third sector organisation that is dedicated to enhancing health and wellbeing. Their Chief Executive Steve Jones commented: "When the 2nd Marquis of Westminster donated the park in 1867 he hoped it would benefit the public's health and wellbeing. That fits perfectly with ARCH's mission and the valuable training we offer to disadvantaged people. The Lodge will help us to transform lives and build brighter futures for staff, while enhancing the community they serve." Find out more about the cafe at: www.lodgecafe.co.uk, Facebook page: fb.com/lodgecafechester and Twitter: @thelodgecafe. Page 10 | Talking Together | Winter 2014 What’s On in West Cheshire Roman Torch Lit Saturnalia Parade, Chester city centre Thurs 18 December, 5.45pm 6.30pm, then 6.45pm - 8pm parade The Chester Legion celebrate this winter celebration with a Torchlight Parade. Christmas Market, Town Hall Square, Chester November – 14 December Winter Wonderland, Chester Racecourse November 24 December A magical festive fantasy land filled with fun and excitement for all. Visit: www.winterwonder landchester.co.uk Lantern Parade, Chester city centre Thurs 27 November, 7-8pm Local schools take to the street with their handmade lanterns. Lantern Magic, Chester Zoo Dates in December Follow an enchanted, illuminated trail leading to a spectacular display of animal lanterns. Visit: www.chesterzoo.org Winter Watch Parade, Chester Thurs 4 and Thurs 11 December, 7-8pm Chester celebrates the Winter Solstice with this colourful parade. Visit: www.midsummerwatch.co.uk Christmas stalls and Carousel in Civic Square, Ellesmere Port 17 - 21 December, 11.30am – 6pm Carousel free of charge, for more information contact the Our Place Team on, tel: 0151 356 6450. Noel: A Chester Christmas, Chester Cathedral Sat 20 December, 7.30 - 10pm Join the Chester Cathedral Choir and Nick Fry for seasonal readings and carols. Visit: www.chestercathedral.com FOAM’S Christmas Decoration Workshop, Marbury Country Park, Northwich Sun 14 December, 10am – 12noon Annual workshop to create stunning decorations for your home using natural materials gathered in the woodlands. For details, contact Joanne Redley on, tel: 01606 44728. Aladdin, Ellesmere Port Civic Hall Brio Leisure is pleased to welcome Anton Benson Productions Ltd who will present their record breaking production of Aladdin at Ellesmere Port Civic Hall from 16 to 20 December 2014. Coronation Street star Bruce Jones, best known for his role as Les Battersby, will be starring as PC Pong. Ticket prices vary. For details or to book tickets: Tel: 0151 356 6890 Ellesmere Port Civic Hall CH65 0AZ Tarvin Christmas Market and Festival, Tarvin High Street Sat 6 December, 5-9pm For details, visit: www.tarvinonline.org Santa Dash, Chester city centre Sun 7 December, 10am Come along and run, walk or even push a pram around the route to raise funds for the Countess of Chester Hospital, and the Hospice of the Good Shepherd. For entry details, visit: www.chestersantadash.com or tel: 01244 366240. Visit: www.cheshirewestandchester.gov.uk/events or www.visitchester.com Christmas Grotto, Ellesmere Port indoor market 18 – 22 December, 10am – 2pm Free entry and a gift for every child, for more information contact: 0151 356 6450. The ESSAR Chester Round- the Walls Race Fri 26 December Chester's historic walls provide the venue for a popular annual Boxing Day race hosted by West Cheshire Athletic Club. Visit: www.westcheshireac.co.uk ESSAR Four Villages Half Marathon, starting at Helsby Community Sports Club Sun 18 January 2015 A scenic 13-mile road race through rural countryside and passing through Helsby, Dunham on the Hill, Mouldsworth and Manley, visit: www.helsbyrunning club.org.uk/halfmarathon Christmas Lights Events Ellesmere Port Christmas Tree Lights Switch On at Civic Square Thurs 27 November, 6pm Enjoy festive fun for all the family. For details, email: ourplace@cheshire westandchester.gov.uk or, tel: 0151 356 6450. Winsford Christmas Street Festival and Lights Switch On at Old High Street Fri 28 November, 4-7pm Father Christmas, lantern parade, Christmas goodies, two music stages, street entertainment, fairground rides, refreshments and much more. Lights Switch On 5pm. Frodsham Christmas Festival, Station Car Park, off Church Street Sat 29 November, 12noon-9pm Christmas market, fairground rides, entertainment throughout the afternoon and Father Christmas with his reindeer. Lights Switch On at 6.30pm, followed by a parade from Church Street to Castle Park. Visit: www.frodsham.gov.uk Northwich Christmas Extravaganza, Witton Street Sat 29 November, 2-7pm Father Christmas, street entertainment, music, refreshments, fireworks and much more. Lights Switch On 5pm. Hearts of Northwich Community Festival Sat 14 February 2015 Come and join the party, for details, email: heartsofnorthwich@gmail.com. Neston Christmas Lights Fri 5 December, 6pm–8pm Lantern Parade from Market Square to Neston Cross, Lights Switch On at Neston Cross with choir and Father Christmas. Ellesmere Port Heart Town Day, Civic Square Thurs 26 February 2015 All proceeds go to the British Heart Foundation. For details, email: ourplace@cheshirewestandches ter.gov.uk or, tel: 0151 356 6450 Note: Distribution of Talking Together begins on 24.11.14. We have listed event details after this date but, as distribution takes up to two weeks, some information may be out-of-date when it reaches you. Winter 2014 | Talking Together | Page 11 We come to you Cheshire Constabulary has reviewed the way it responds to calls from the public to deliver the best possible service. When Assistant Chief Constable Mark Roberts was appointed in July, one of his first tasks was to look at the service the Constabulary provides to those contacting police for assistance in relation to emergency and non-emergency incidents. ACC Roberts said: “We are making a strong commitment to respond to all emergencies within 15 minutes and, as a result, we are getting to people faster when they really need us. “The improvements are about us working more effectively from the moment a member of the public calls, until the officer arrives. It is about intelligently understanding our demand and organising ourselves to meet it in the most efficient way possible. By continuing to do this we will continue to improve.” It was found that by changing the way the Constabulary interacts with the public, it could find a solution both timely and convenient. Now, the Constabulary offers appointments for non-emergency call-outs, such as victim care, witness interviews and raising general concerns. “The introduction of appointments into the response service has allowed us to further improve our service to the public. They have told us that they want to see us at a time that is convenient for them, and we need to meet their expectations. If they want to see an officer, then under our ‘we’ll come to you’ commitment, we will visit them.” Ellesmere Port Market keeping it in the family The appointments system works by having set ‘blocks’ of available time allocated in advance. When a member of the public requests an appointment they are logged on to a calendar for frontline officers to manage. ACC Roberts added: “The system for appointments is working well across the Force and has been received with praise by members of the public.” If you wish to speak to an officer, please contact the non-emergency 101 number. Today the Council runs markets in Chester, Northwich, Winsford and Ellesmere Port, with other popular markets in Neston and Frodsham. They are still a source of everything a household needs from fruit and veg to the latest fashions. Sean Roberts took over his parents watch, clock and jewellery repair stall at Ellesmere Port and is now joined by his son, Dan. Sean said: “We’ve had the market stall since 1979. Less people come to markets these days but we have lots to offer and also do repairs from high street stores across the country. Many of my customers are now friends, and every customer is the most important person in the world.” Long before supermarkets, the street market was the main source for household shopping. Chester’s market traces back to 1139, it was located by St. Peter’s Church and only Chester men were allowed to trade there. In 1728 King George II granted a Royal Charter for a weekly market to be held in Neston. Photo: from left Sean and Dan Roberts The newest market trader to Ellesmere Port is Suzie Kincla, selling Gothic, Steampunk, Faerie, Hippy Metal and alternative wares. Suzie has spent the last two years travelling around the country attending festivals and fairs. Suzie commented: “I’ve brought my own piece of Petticoat Lane to Ellesmere Port. My mission is to help people feel beautiful inside and out.” Markets are the perfect way to start trading or testing an idea. A market stall can be run for a single day for just £5 offering a no risk opportunity to test your ideas, which could lead to a full time stall, shop or maybe the next supermarket chain. For details of opening days, times and locations, visit: www.cheshirewestandchester.gov.uk/markets. Forum office closes Cheshire West and Chester Council will close its offices in the Forum in Chester by the end of the year, as part of plans to keep the amount of costly office space the Council uses to a minimum. The customer service centre on the ground floor of the Forum will stay open. Residents will be able to call in and get the same advice and support as before. The Council is now doing more of its business through working with partners, buying in services from suppliers, direct contact with customers online and by encouraging staff to work flexibly and without a fixed office base - so less office space is required overall. The planned Northgate development will soon bring a major boost to this part of Chester. The Council is working hard to bring new stores in to the Forum shopping centre and so increase numbers of potential customers for the existing shops and cafés, and the market too. Page 12 | Talking Together | Winter 2014 Snow Angels in West Cheshire There’s now more help and support available for older people preparing for the winter as the Snow Angels start to expand their networks. The Keeping Well programme, delivered by Age UK Cheshire and Snow Angels Community Interest Company (CIC), provides advice, information and encourages volunteering to support older people. Director of Snow Angels, Cathy Boyd, said: “We aim to help people who may be vulnerable during extreme weather, develop local partnerships and provide a calling and visiting service. “We have schemes up and running across Cheshire West with new projects in Neston, Upton and Great Boughton in Chester. If you would like to receive help and support from an Angel volunteer or know a friend, colleague or neighbour who you feel could benefit, then please contact: 01606 813 348 to register or become a volunteer.” Cathy offers the following advice for keeping well. Residents urged to lock up their bins Cheshire Fire and Rescue Service is urging Cheshire West and Chester residents to help prevent wheelie bin fires. People are being encouraged to lock them away and only put them out on the morning of collection to avoid them becoming a target for would be arsonists. Colin Heyes, the Service’s Arson Reduction Manager, said: “We would just like people to take extra care. This sort of fire can pose a real threat to people's safety and property. Firefighters want to prevent further incidents and so we are urging people to follow our advice. We need residents to keep their bins locked away until the morning of collection and not put them out overnight.” The following tips can help prevent wheelie bin fires. Keeping well • Review how you use your medicines (most pharmacies can help with this). • Keep a well-stocked medicine cabinet for minor illnesses and injuries • Pharmacies can provide expert advice and over the counter remedies to help treat minor illnesses • Call 111 for medical help fast when it’s not a 999 emergency. 111 Is a fast and easy way to get the right help, 24-hours-a-day, calls are free from landlines and mobiles, pay as you go mobiles need 1p credit. • Only attend Accident and Emergency for emergencies and life threatening conditions. The programme is funded through Cheshire West and Chester Council, Vale Royal Clinical Commissioning Group and West Cheshire Clinical Commissioning Group. Visit: www.westcheshirelocaloffer.co.uk or: www.snowangels.org.uk, or follow the twitter profile: @snowangelscic. Become a road care reporter Looking after the Cheshire West and Chester highways network is an ongoing commitment that costs £24 million a year. And one of the top tasks on our daily to do list is repairing potholes. • Do not store rubbish or wheelie bins/refuse containers by windows or doors - any fire in the bin could easily spread to your property. These small troublemakers can crop up literally overnight, causing annoyance and risk for all road users. With our pothole repair plus approach, we’ve set aside an extra £1.5 million to tackle potholes this year. • Do not store your wheelie bin/refuse containers in close proximity to a building. • Do not overfill your wheelie bin/refuse containers or leave loose rubbish around them. You can help us keep our roads safe to use become a Road Care Reporter. Report new potholes using our interactive map at: www.cheshirewest andchester.gov.uk/roadcare. • Whenever possible, wheelie bins/refuse containers should be stored securely behind locked gates. • Only place your wheelie bin out on collection day. Return it to your property as soon as possible after collection. Do not leave your wheelie bin out at night. • Do not allow bins or rubbish to block escape routes. Colin added: "We would urge anyone with information about people deliberately setting fires to report it by calling Crimestoppers, which can be done anonymously, on: 0800 555 111 or Cheshire Police on 101.” For further safety information visit: www.cheshirefire.gov.uk. Keeping warm • Have your heating checked and serviced. • Check if you are entitled to any help with heating your home (call the Home Heat Helpline on 0800 336699) • Keep your living room temperature at 70F (21C). • Keep bedroom at 65F (18C). • Keep your bedroom window closed at night when the weather is cold. • Have hot meals and drinks throughout the day. • On cold days try and stay indoors when possible. • Tune in to local news and radio to check weather conditions. The Cheshire West and Chester highways team looks after: • 2,266km roads • 2,629km footways • 387 bridges and culverts over 1.5m diameter • 58 retaining walls • 110 City Wall structures • 43,668 lighting columns • 4,077 illuminated signs • The walls of Chester You can also download our Smyle app for iPhones, iPads and Android devices. With Smyle you can report potholes, plus problems such as graffiti, flytipping, litter, blocked drains, broken streetlights and dog fouling, straight to the people who can put things right. How do we fix a pothole? First, we try to be prompt with a temporary repair where safety is at risk. Then we have three techniques to choose from depending on suitability. There’s a cut out and patch approach, an infrared heat treatment and what’s known as micro-asphalt patching. You can watch a video about the process at: www.vimeo.com/cheshirewest/potholes. Winter 2014 | Talking Together | Page 13 Cameras roll around Chester The Chester Film Co-op was launched in September 2013 as part of the Council’s development of the former Odeon building into a new Cultural Centre. The Film Co-op has become a vibrant and exciting place for filmmakers and artists to meet, discuss, screen and make films. Monthly networking events help to grow and develop grassroots filmmaking in Chester. As well as making a series of films documenting events at the Co-op, two exciting films have so far been produced by members. There are a hundred reasons not to make a film - but one great one to inspire you to actually do it. As soon as you start shooting, you are a filmmaker.” Work has now started on the conversion of the former Odeon building into the new Cultural Centre including a theatre, library and cinema screen. It is scheduled to open in autumn 2016. Visit: www.chesterfilmco-op.co.uk, or follow on Twitter and Facebook. ‘Ghosts of the Odeon’ follows a boy’s exciting adventure through the long forgotten cinema. Exploring the building, he encounters echoes of the past as iconic movies come to life. The film features Co-op member and local actor Nathan Head and introduces 11-yearold acting talent Jack Clayton as the boy on the adventure of a lifetime. ‘A Life at the Pictures’ is a short documentary featuring Chester resident Joyce Cook as she recounts memories of the Odeon from its opening in 1936, through a lifetime of viewing movies, up to the present day and looking ahead. Both films were produced by Mark Ellingham and Daniel J. Fox of Neston-based Chat Noir Productions Ltd. Asked what advice he would give to budding filmmakers, Daniel said: “Get out there and make films. The first few will be weak or even bad, but every time you make something you will learn from mistakes and build on your strengths. Photo: Film Co-op members left to right - Nathan Head, Daniel Fox (back), Mark Smith and Mark Ellingham Shopping around between the energy giants to find the best price for your gas and electricity can feel like an endless task. But what if you could club together with your friends and neighbours, even with other householders across the area, to get a better price from the suppliers? Then you’d be able to switch with confidence. That’s exactly how the ‘Ready to Switch’ scheme works. Backed by Cheshire West and Chester Council, it’s helping local people get good value. The scheme is quick, easy, free and without obligation. To take the hassle out of comparing and switching suppliers you need to register before midnight on Monday, 2 February 2015. Enter your contact details, your current supplier and details of your energy usage and tariff - you’ll need a copy of your latest fuel bill handy. On 3 February, energy companies will bid to supply everyone who has registered. You’ll get a personal offer a week later and can decide whether to go ahead. If you do switch, it will all be taken care of for you. Get Ready to Switch online at: www.cheshirewestandchester.gov.uk/ readytoswitch Up to five people can be registered on the same email address so why not register friends and family who don’t have access to the internet? For more information call: 0800 088 5007. Free childcare for twoyear-olds GGO-getters get more It’s ‘all systems GGO’ in West Winsford, where three neighbourhoods are taking unprecedented direct control over services for local people. GGO stands for Greenfields Park, Glebe Green and Over, where a group of residents dubbed ‘GGO-getters’ are trailblazers in the Government’s Our Place programme. Since 2009 organisations and local people have worked together through GGO with a shared vision to ‘… empower everyone to create a better and safer neighbourhood for all’. Now, after winning further government cash, GGO West Winsford intends to tackle another priority identified by residents - to make it easier for local people to access local jobs. “GGO West Winsford is a fantastic project, with organisations and residents working together to make a real difference,” says Emma Gilpin, neighbourhood manager for Weaver Vale Housing Trust. “The funding means we can work more with residents and local employers to develop a new project around the GGO priority of training and job support.” GGO-Getter Beverley Cross agrees: “This is brilliant news, we now need to build on what we already have, with more volunteers working on more activities that all help to make a difference.” Photo: from left GGO Getters Ida Warburton and Beverley Cross with Emma Gilpin Switch with confidence GGO West Winsford is co-ordinated by Weaver Vale Housing Trust, working with Cheshire West and Chester Council and Muir Group Housing and others including Groundwork Cheshire. Find out more by searching for GGO West Winsford on Twitter and Facebook. Families on low incomes are being urged not to miss out on free childcare for their two-year-olds. A scheme offering up to 15 hours of free childcare a week is now available to hundreds more working families across the borough. That’s 15 hours of playing, painting, reading, cooking, climbing, singing, dancing, dressing up, running around, building, gardening… whatever they like doing. Most of all, your child is learning with other children. Previously only open to people receiving benefits, it has been extended to families with a household income of less than £16,190 per year, who receive Working Tax Credits. Funding can be used at a nursery, pre-school or with a childminder. A father-of-four says it has improved his children's communication skills: “We chose to use the childcare because of the positive results we have seen with our older children as they have moved on to primary school.” Further details are available on the Council’s website: www.cheshirewestandchester.gov.uk/ 2yearoldplaces Page 14 | Talking Together | Winter 2014 High speed broadband arrives for 17,000 more homes and businesses across West Cheshire Connecting Cheshire, the partnership bringing additional Superfast fibre broadband coverage, has announced that a further 17,000 premises now have access to the high-speed technology that can transform lives and businesses. The latest areas in West Cheshire to benefit include much of Frodsham, Tarporley, Tarvin, Sandiway and Saughall. They follow parts of Chester, Christleton, Tattenhall, Guilden Sutton, Neston and Weaverham, which went ‘live’ earlier in the year. Check availability of fibre broadband by visiting www.connectingcheshire.org.uk. If available, contact your internet service provider, shop around for the best deal and order an upgrade to fibre broadband. Bryan Evans of Tarvin, recently upgraded to superfast fibre and his broadband speed is now seven times faster. Bryan is enjoying the ability to use online video links with friends and relatives, TV catch-up services, follow stock market trends and is a keen eBay user. He said: “I am much happier with my broadband service since switching to fibre, it is much faster, more consistent with no drop-outs and the installation was very simple, I would definitely recommend upgrading!” Connecting Cheshire is a partnership of four councils – Cheshire West and Chester, Cheshire East, Halton and Warrington – and BT, with additional funding from BDUK and the EU. By the end of 2015 96% of premises will have access to fibre. Photo: Tarvin resident Bryan Evans. Neston becomes Dementia Friendly There are currently over 800,000 people in the UK with dementia and it’s estimated that 1 in 14 people over 65 will develop the condition. Neston is the latest area to take up the challenge set by Prime Minister David Cameron to have one million UK Dementia Friends by 2015. A Dementia Friendly Community is one that is more understanding and welcoming of people living with the condition, with shops, frontline workers and residents learning more about the disease. Dementia can affect memory loss - forgetting what happened earlier in the day, not being able to recall the reason for being in a shop, being repetitive or forgetting addresses. It can cause confusion and problems with everyday tasks, and in unfamiliar or noisy environments, people with dementia may become confused. Neston Angels, a support service for older people, is part of the campaign to make Neston a Dementia Friendly Community. Project Manager Eileen Miller explained: “Raising awareness of dementia ties in nicely with the work of Neston Angels. Our steering group brings together lots of different organisations that are working to help promote and develop the initiative.” Dementia Champion Louise Irvine from Sainsbury’s has run training sessions with Cheshire West and Chester library staff and at Neston High School to make as many people as possible aware of the issues and how they can help. Louise said: “Since I trained as a Dementia Friends Champion in February I have held several awareness sessions for Sainsbury's colleagues and members of the public. It’s very rewarding being able to equip people with enough knowledge to make a positive difference to people living with dementia in their community.” Cheshire West and Chester Council is working in partnership with Western Cheshire Clinical Commissioning Group and the Countess of Chester Hospital to raise awareness of dementia and to inspire and help people to create dementia friendly communities. Find out more at: www.cheshirewestandchester.gov.uk/dementia. Photo: from left, Louise Irvine and Eileen Miller Top carbon savers Cheshire West and Chester residents – you are top of the league when it comes to cutting carbon dioxide (CO2) emissions through recycling. According to a recent independent report, we’re doing more in our council area than anywhere else in England, Wales and Northern Ireland to keep the lid on greenhouse gas emissions. Cheshire West and Chester Council’s dry recycling, food waste and garden waste collection schemes contributed to a CO2 saving of 105Kg per person, beating North Somerset and Powys councils into second and third places. The report was produced by environmental consultancy Eunomia. They analysed figures for 2012/13, the most recent data available. While other councils may recycle more overall, Cheshire West and Chester Council collects eight times more textiles and three times more metal than, for example, one of the ‘poor performers’ in the survey. Because lots of energy is required to produce new textiles and metals, recycling them makes a big contribution to keeping down CO2 production. According to the Eunomia experts, collecting food waste separately so it can be sent for anerobic digestion is another key to doing well in the table. The 2012/13 saving in Cheshire West and Chester was up by 7kg per person (7.1 per cent) compared to the previous year, but across the country as a whole those latest figures showed a three per cent drop in CO2 saving. Cheshire West and Chester Council environmental policies include a commitment to increasing recycling rates and making carbon savings. Find out more at: www.recyclefirst.info. Winter 2014 | Talking Together | Page 15 Practical help from Deafness Support Network More than 10 million people in the UK cope daily with some form of hearing loss – that’s one in six of the total population. And, of those, 800,000 people are severely or profoundly deaf. By 2031 it is estimated that there will be 14.5 million people with hearing loss in this country (source: Action Hearing Loss). The Council supports Deafness Support Network (DSN) to deliver practical services, advice and support to deaf people and their families and carers. DSN delivers a wide range of projects, the latest of which is a course in lip reading and hearing management designed to give people with hearing loss tools to deal with communication barriers, and improve confidence and independence. An eye on crime in Chester Shoppers in Chester city centre are being kept safer than ever thanks to a crime-fighting organisation which relies on the Council's dedicated CCTV network. The Chester Against Business Crime (CABC) partnership aims to squeeze criminals out of the city centre. It includes CCTV operators, businesses, police, Community Safety Wardens, Street Scene officers and community groups. Around 10,000 incidents have been reported by camera operators in the past 12 months, and more than 300 radios are in operation to swiftly relay messages about potential problems. This network is an essential weapon in catching and prosecuting criminals. Lawrence Allen (pictured), manager of The Forum shopping centre, is a member of the team. He says the number of visits from known criminals has reduced dramatically since the creation of CABC. “A succession of undesirables entering our malls during the shopping day was causing my security team problems,” he commented. “Shoplifters have always been the main issue but we have also had problems with skateboarders in the past, which pose the potential to injure our shoppers.” CABC holds weekly meetings to share intelligence and discuss individuals under the jurisdiction of the new enforceable exclusion orders. Lawrence added: “The ability of my security team to have direct contact with Chester’s CCTV control room now enables us to be aware in advance of known offenders seen heading towards the city centre. Combined with our own CCTV, this has greatly reduced the incidence of shoplifting here. And the Council street patrols have also been really helpful in solving our out-of-hours issues. For Chester city centre, I believe the combination is a real success story.” Public invited to meetings with chiefs Police & Crime Commissioner John Dwyer and Chief Constable Simon Byrne are inviting members of the public to tell them what they want from the police at a series of engagement events across Cheshire. The ‘Working Together’ events will take place in colleges, universities and venues across nine of the county’s biggest towns. The idea is to allow the community to speak to neighbourhood officers to discuss localised crime and disorder issues, and receive crime prevention advice and information as well as hearing the strategic vision from Mr Dwyer and Mr Byrne. Mr Dwyer said: “I am dedicated to bringing the communities of Cheshire and the police closer together. These consultation events will allow the public to ask questions of me and of the Chief Constable, and influence the policing priorities in their area. “I’d encourage everyone to take part in these very innovative, informative and impactive events.” Dates of upcoming meetings will be advertised on: www.cheshirepcc.gov.uk. Photo: John Dwyer The courses are proving extremely successful and offering a really positive experience, not just for the person who has a hearing loss but their support network as well. Meeting other people with a hearing loss, sharing experiences and learning together in a relaxed and friendly atmosphere is informative and enjoyable too. Sheila Browne really enjoyed the course she attended, she said: “When the group came to an end we really wanted to continue to meet up for both social reasons and to continue learning from one another.” So a social club ‘All Ears’ has been established and had its first meeting. Find out more about the Deafness Support Network, including all the courses and activities available, at: www.dsnonline.co.uk. Page 16 | Talking Together | Winter 2014 First day at school – September 2015 Full of life Timetable Cheshire Fire and Rescue Service’s Winsford Headquarters threw open its doors to the public for a ‘Full of Life’ event as part of national Older People’s Day. Visitors were treated to a behind the scenes tour that showcased some of what the Service has to offer. This included some dramatic live demonstrations, the chance to have a look around both old and new fire engines and an opportunity to experience the Service’s state-of-the-art virtual reality training facility. 1 September 2014 - application process starts online at: www.cheshirewestandchester.gov.uk/admissions. A booklet is available online, or by calling: 0300 123 7 039, containing important information regarding the admissions process. 15 January 2015 - closing date for application forms to be returned to the Council. This year 93 per cent of Cheshire West and Chester residents applied online for a school place. It is important that applications are received on time otherwise your child could be disadvantaged as all late applications are processed after all on-time applications. Mark Cashin, the Service’s Deputy Chief Fire Officer, said: “The event was fantastic - it was great to see so many people turn out to discover more about their local fire and rescue service. I hope that everyone who came along had a great time but more importantly that they left knowing more about how to keep themselves, their families and their friends safe in the home and on the road.” The event took place to coincide with the UK Older People’s Day, which is an initiative set up by the Department for Work and Pensions to coincide with the UN International Day of Older Persons. The theme ‘Full of Life’ aimed to celebrate the achievements and contributions that older people make to our society and economy, and to challenge negative attitudes and outdated stereotypes. If you are interested in discovering more about the work of the Service – please visit: www.cheshirefire.gov.uk. Go local with Your West Cheshire Visit the Council’s locality website to find out what’s happening in your area, at: www.yourwestcheshire.co.uk. The site has four separate sections, based on the localities in West Cheshire – Your Chester, Your Ellesmere Port, Your Northwich and Winsford, and Your Rural Life. Each section is packed with useful information and opportunities about where you live, with local area news, links to services, events and public notices. It is also a central point where you can find the latest job opportunities from local public sector partners – the Council, Cheshire Police, Cheshire Fire and Rescue Service and the Police & Crime Commissioner for Cheshire. Visitors to the site can sign up to receive service updates. Talking Together is published by West Cheshire Together, a partnership of Cheshire West and Chester Council, Cheshire Police, Cheshire Fire and Rescue Service, Police & Crime Commissioner for Cheshire, NHS Vale Royal Clinical Commissioning Group and NHS West Cheshire Clinical Commissioning Group. Website: www.cheshire-pcc.gov.uk Website: www.cheshirefire.gov.uk Social media: Social media: /cheshirePCC /cheshirefire /cheshirepcc /cheshirefrs /cheshirePCC /cheshirefireservice /cheshirePCC /cheshirefireservice Website: www.valeroyalccg.nhs.uk Telephone: 01270 275 473 Email: nhsvaleroyal.ccg@nhs.net Social media: @NHSvaleroyalccg Website: www.westcheshireccg.nhs.uk Telephone: 01244 650 300 Email: wcheshireccg@nhs.net Social media: @westcheshireccg Website: www.cheshire.police.uk Social media: /cheshirepolice /cheshirepolice /cheshirepolice /cheshirepolice Website: www.cheshirewestandchester.gov.uk www.yourwestcheshire.co.uk Social media: /go_cheshirewest /cheshirewest /cheshirewest /cheshirewest