Chartwells Magazine

This is Chartwells Higher Education Dining Services!
october 2011
MAGAZINE
Green Truly is Their Middle
Name at Bowling Green
State University
The Oaks Dining Environment:
Eco-Friendly Dining and Construction
by Chartwells and Novus Group
© 2011 John Lacy, Proshooter.com
eatlearnlive.com
Welcome
table of
Contents
Chartwells Gets High Rankings
I am pleased to announce that Chartwells placed in the top
ten in the Nation’s Restaurant News “Top 100 Chains Ranked
by Growth in U.S. Systemwide Sales” this past June.
In addition, parent company Compass Group North
America was ranked number one in Food Management Magazine’s “Top 50 Management Companies”
in September.
Editorials . . . . . . . . . . . . . . . . . . 2
Green beyond food . . . . . . . . . 3
Be-a-star Winners . . . . . . 4 & 5
announcements . . . . . . . . . . . . 6
contact chartwells . . . . . . 7
While we’re delighted with this distinction, Chartwells’ ranking would not be possible without the
concerted efforts of our teams and associates
whom have contributed to the company’s success
and growth.
Our great people not only manage our business for long term success, but
also keep our client partnerships strong by exceeding service and culinary
expectations for all guests who dine on campus.
Regards,
Steve Sweeney
President and CEO, Chartwells
EAT
Learn
live
From Be-A-star to building
green, Chartwells Magazine
is pleased to highlight our associates and teams that make invaluable
contributions to our business every day.
Read on for important announcements,
news and to view associates dedicated
to our Eat.Learn.Live. philosophy. Enjoy!
In 2010 the Novus Group
design and build team with
its partners broke ground on
the Bowling Green State University Ohio
campus. Our collaboration resulted in a
modern, sustainably-built dining environment that is a testament to the BGSU
community, which also sets a new standard
for green campus foodservice operations.
As Executive Chef at Bowling
Green State University, students consider The Oaks their
home environment to relax and socialize
while dining. From our exhibition kitchen to
rooftop herb garden, our culinary teams are
eager to interact with guests, satisfy every
appetite and provide the service they deserve.
Kristine Andrews, Editor/Communications
Manager, Chartwells
2
Karl Behrens, Novus Group by Chartwells
Chartwells Magazine • OCTOBER 2011 • EatLearnLive.com
Pat Hannan, BGSU Executive Chef,
Chartwells
Green
With Envy
The Oaks at Bowling Green
State University - Ohio
Students and faculty at BGSU are enjoying The Oaks, a
newly completed dining environment featuring Chartwells’
exclusive Pulse on Dining resident dining brand. Serving
over 6,000 meals per day, readers can learn more about
this green scene by visiting the BGSU Dine On Campus
website, or by “friending” Bowling Green State University
Dining Services on Facebook.
Breaking Ground at BGSU u
Left to right: Jordan Krutsch, Senior Sculpture, BGSU; Karl Behrens, The Novus
Group (Chartwells’ design and build team); Kevin Lyden, Regional Vice President, Chartwells; John Cautillo, CFO, Chartwells; Steve Krakoff, AVP Capitol,
Planning & Design, BGSU; Dr. Carol Cartwright, BGSU President; Sheri Stoll,
CFO, Finance and Administration, BGSU; Steven Johnson, Northwest Ohio
US Green Building Council chapter; Mathew Boeing, Senior Sculpture, BGSU.
EatLearnLive.com • OCTOBER 2011 • Chartwells Magazine
3
Congratulations!
It is my privilege to announce the 2011 National Be-A-star
winners for Chartwells Higher Education Dining Services.
Congratulations to our associates and teams for their outstanding achievements and stellar
performance throughout the program. These distinguished awards represent the invaluable
contributions made by our associates toward achieving business goals, operational excellence
and Chartwells’ commitment to developing and recognizing our great people. Best wishes for
continued success to all our winners for a job well done! –Steve Sweeney
Chartwells
Regional Accounts of the Year
Chartwells National Account of the Year
Manchester College
Queens University of Charlotte
Salem State University
University of Maryland Baltimore County
University of Nevada, Reno
Outtakes
National Account of the Year
University of Maryland Baltimore County
Northern Kentucky University
Chartwells and Outtakes Star Associates
4
Chartwells Magazine • OCTOBER 2011 • EatLearnLive.com
Be-A-star Winners!
National Chef of the Year
Regional Chefs of the Year
Community and
Diversity Awards
Allison Trinkle
University of Maryland
Baltimore County, MD
James dame
San Francisco State
University, CA
Compass in the
Community
Gold Award
State University of
New York at Albany
Kevin Blaney
Executive Chef – Northeast Region
emil topel
Auburn University, AL
Penta Award Winner
John Miller
Oakland University, MI
District Managers of the Year
Bronze Award
Quinnipiac University
The Compass in the Community North
America Award recognizes those teams
that value and support community outreach beyond expectations.
President’s
Five Jewel Award
1st Place
Bob Mottola
Fred Heaviside
South Regional Vice President
3rd Place
2nd Place
Nelson DeFigueiredo
Chris Cleveland
Southern Connecticut
State University
This award represents the invaluable contributions made toward
developing, strengthening, and
creating awareness about diversity
throughout our organization.
EatLearnLive.com • OCTOBER 2011 • Chartwells Magazine
5
Announcements
The Performance Program
Whether an athlete is in training or recovering from an intense workout, the proper
selection and delivery time of certain nutrients can be beneficial to help achieve
optimal performance or rejuvenation. Chartwells is pleased to offer our accounts
the Performance Program to help athletes and students take the guess work out of
choosing nutrient rich balanced foods.
Consisting of nutritionally analyzed snacks, small meals
and smoothies, each selection is identified as a pre or
post performance food in customizable grab-n-go display cases for nutrient-conscious student athletes.
Chartwells’ parent company, Compass
Group, has announced the re-launch of
the company’s SpeakUp Hot line which
allows all associates the opportunity
to voice their concerns 24/7, toll free
at 1-866-654-6626 or via the web at
Compass-SpeakUp.com.
The Performance Program is also available in resident
dining and focuses on the importance of a high quality carbohydrate, nutrient
rich diet that supports a solid training program so students can eat to compete.
Chartwells Higher Education Dining
Services is proud to support The Southern Association of College and University Business Officers Fall Workshop.
Click here for details.
Visit MyCompass for details or contact Laura Lapp.
Laura Lapp – MS, RD, LDN
Chartwells Director of Nutrition
Stop the Presses!
Chartwells’ YouFirst Program Drives
Guest Satisfaction for Students
Chartwells piloted and launched the YouFirst platform in 2010 to boost associate
and guest satisfaction by supporting employees through targeted training and recognition to enhance the dining experience through meaningful associate interaction with students.
Chartwells’ President and CEO Steve Sweeney said, “We understand that service
is one of the most important parts of our business and providing unparalleled
service for diverse student populations is critical to our clients’ success. YouFirst
has the potential to set the standard for campus dining guest service.”
READ MORE >>>
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Chartwells Magazine • OCTOBER 2011 • EatLearnLive.com
Need to reach us?
Inquiries specific to each college or university dining program or catering should
be directed to that specific location, many
which are listed at DineonCampus.com.
Inquiries from the general public
should be directed to Chartwells’ national toll free message line at 1-877586-9631 or the contact us page via
EatLearnLive.com.
The Chartwells Promise:
Nourishing students is not only our business; it is our commitment to the communities in which we serve.
Chartwells is a diverse family of dedicated food and nutrition specialists serving the academic community.
We deliver customized solutions that benefit our partners through innovative programs.
Chartwells Higher Education Dining Services
3 International Drive, Rye Brook, NY 10573
Kristine Andrews
Kristine.Andrews@compass-usa.com
Phone: 914-935-5437, Fax: 704-295-5919
www.EatLearnLive.com
Privacy and Terms of Use
All content © Chartwells USA
© 2011 Compass Group USA, Inc.
All rights reserved.
Photo credits and contributors::
John Lacy, Proshooter.com
Brian Craig
Sara Meyer
Mike Paulus
Veronica Ospina
Tracy Cancro
Chartwells @ Southeast Missouri State University
Chartwells Magazine production by:
Kaleidoscopic, Inc.