beds - Brand Autopsy
Transcription
beds - Brand Autopsy
A SPECIAL REPORT pEr supEr nD r ranD a s B JUNE 21, 2004 Featuring: AMERICA’S TOP 2000 BRANDS www.brandweek.com JUNE 23, 2003 00 Superbrands TABLE OF CONTENTS 4 EDITOR’S NOTE By Karen Benezra FEATURE 6 THE MERCENARY CMO By Todd Wasserman Marketers in demand: They make a splash—and then make a leap—from brand to brand. Do Super CMOs do more harm than good? Plus: How the CMO title itself became a star. 6 CATEGORIES 20 APPAREL By Sandra O’Loughlin 21 APPLIANCES By Karl Greenberg 22 AUTOMOBILES By Karl Greenberg 26 BEER, WINE & LIQUOR By Mike Beirne & Kenneth Hein 30 BEVERAGES By Kenneth Hein 32 COMPUTERS By Scott Van Camp 33 CONSUMER ELECTRONICS By Kenneth Hein 34 COSMETICS/ FRAGRANCES By Christine Bittar 36 CREDIT CARDS By Hilary Cassidy 38 ENTERTAINMENT By Becky Ebenkamp 42 FAST FOOD By Kenneth Hein 43 FINANCIAL SERVICES By Todd Wasserman 44 FOOD By Sonia Reyes 22 30 38 50 FOOTWEAR By Hilary Cassidy 52 HEALTH & BEAUTY By Christine Bittar 56 HOUSEHOLD By Christine Bittar 58 PETROL By Karl Greenberg 60 PHARMACEUTICAL/ OVER THE COUNTER By Christine Bittar 61 PHARMACEUTICAL/ PRESCRIPTION By Christine Bittar 62 RETAIL By Sandra O’Loughlin & Barry Janoff 64 TELECOM By Todd Wasserman 65 TOBACCO By Mike Beirne 66 TOYS By Todd Wasserman 67 TRAVEL By Mike Beirne 69 WORLD WIDE WEB By Catharine P. Taylor 58 America’s Top 2000 Brands . . . Page 70 www.brandweek.com JUNE 21, 2004 S3 Superbrands EDITOR’S NOTE Heeding the Cry: Quick, Get Me Super Man (or Woman) As for telecom, the rush to wireless gadgets keeps fueling a mulirst came the supermarket, then the supermodel, and thanks titude of expensive campaigns. In 2003, six wireless firms crashed to Brandweek, the Superbrand. Now say hello to another outthe ranks of big media spenders on our Top 2000 list, led by Versize player, the Super CMO. It was bound to happen, of course, izon Wireless ($841.5 million) for the second year in a row. Pharin a world where egos have grown alongside paychecks and commaceutical marketers weren’t far behind with category spending panies are seeking extra wattage to win attention, be it from star up 24% to $3.23 billion, as competition between over-the-countpersonalities (Donald Trump for Visa) or long-term alliances (Nexer and prescription drugs intensified. Other issues covered in the tel’s $40 million annual pledge to Nascar over the next decade). essays on the following pages include the parade of carb-related For those companies who’ve spent years looking for a savior— food items, more consolidation at retail, brands getting “embedno, not the type Mel Gibson delivered at theaters this spring— ded” in entertainment properties and higher-end products being we present the first class of “super marketers,” purchased by folks who aren’t regarded as part of the luxury crowd. which we’ve defined as top executives who made Driving the latter trend, say experts, is an interesting phetheir mark at three separate brands in more than nomenon. Consumers who are worried about world events and one industry. Industry hopping aside, Todd their own personal safety are more focused on their overall wellWasserman’s story of this elite class (beginning being and willing to pamper themselves with higher quality prodon page S6) offers a dossier of some of the betucts and experiences. So, a golf fanatic earning $50,000 a year ter-known players, and more notable campaigns might have a $3,000 set of clubs and a vacaand ploys that have remade tion itinerary that includes a round at Pebble entire businesses. Beach, Calif. Arguably, the CMO job is If it wasn’t a long time coming already, harder today, too: marketing has 2003 also marked the year that mainstream grown more costly and complex, and is companies finally began targeting the Latino becoming even more so as key audiences flee market in earnest. Major brands got into the primetime network television for cable, act with new products in beauty aisles (Panvideogames and Web surfing. Finding the tene Pro V, L’Oréal’s Vive lines), while Herright person who can mesh with the CEO and shey struck a wide-ranging endorsement deal has the chops to lead a brand organization is with songstress Thalia Sodi for a new line of a given. But what’s better, a consensus builder candies. Indeed, total media spending on Latiwho can direct strategy, a customer-focused Makeover boom: ABC Family movie no TV networks hit a record $68.8 million in thinker who can align partners, or a creative promos carry cues from Sears. 2003, according to Nielsen estimates, or more maverick who’ll have rivals cursing your comthan twice the amount spent on outdoor ads, and roughly on par mercial genius? You decide. with magazines and radio outlays combined. Look for more creOnce aboard, just how a CMO decides to spend a marketing ative spending options in the year ahead. budget is another matter. Saying they didn’t want to pay huge costBut back to our first point, for a moment. Lest we think that per-thousand increases, automakers were adamant earlier this year all things super are better, it’s worth noting that the “super-sized” about finding alternatives to the broadcast networks. And yet, options at McDonald’s are being discontinued as the fast food media sellers participating in this month’s upfront market for fall giant staves off critics on obesity claims and portion control. Talk ad sales report growth from autos, financial services and telecomabout a super idea. —Karen Benezra munications firms offsetting declines in packaged goods. F Note of Credit: Superbrands is an annual publication conceived and developed by the staff of Brandweek magazine. Editor: Karen Benezra Executive editor: Barry Janoff Project director: Chuck Stogel Senior features editor: Michael Applebaum News editor: Todd Wasserman West Coast Bureau Chief: Becky Ebenkamp Senior editors: Jim Edwards Kenneth Hein, Scott Van Camp Senior reporter: Mike Beirne (Chicago), Reporters: Christine Bittar, Karl Greenberg, Sandra O’Loughlin, Sonia Reyes Editorial contributors: Hilary Cassidy, Catharine P. Taylor Art director: Kevin Begovich Photo editor: Debbie Cohn-Orbach Senior researcher: Jim English Copy editor: Ian Blair Production mgrs: Adeline Cippoletti, Elise Echevarrieta Ass’t production mgrs: Noah Klein, Craig Russell, Cindee Weiss Production assistant: Michelle De Roche Production coordinator: Eileen Cotto Editor-in-chief: Sid Holt Publisher: Charlotte Erwin S4 JUNE 21, 2004 www.brandweek.com Superbrands THE MERCENARY (a.k.a. ‘SUPER’) C CMO MO First CEOs became celebrities. Then, top marketers followed suit. Is the culture of the star CMO good for business—or do they ride in, make a splash and leave a mess in their wake? By Todd Wasserman Illustration by Peter Hoey C all them mercenary, or Super, CMOs. They parachute in from company to company, from industry to industry, firing and hiring ad agencies and staff. They make noise. They launch memorable ad campaigns. Some become brands in and of themselves. In the marketing world, this is a relatively new phenomenon, spawning a small, elite class. Though there are thousands of companies in the U.S. and even more brands, there are only a handful of CMOs who fit that description. The short list, based on those who have been a top marketer at three major brands and in more than one industry, would include the likes of John Costello, who introduced the previously unknown “Softer Side of Sears,” then briefly went to Yahoo! and is now running marketing at The Home Depot; Jim Garrity, who spent 20 years at IBM before taking over marketing at Compaq and then First Union, which became Wachovia; Steve Wilhite, who was behind the 1998 reintroduction of the Volkswagen Beetle, then went to Apple to help launch its iMac before decamping to run marketing for Nissan; Janine Bousquette, who’s known for reinvigorating Mountain Dew and Pepsi’s flagship brand before jumping S6 JUNE 21, 2004 www.brandweek.com www.brandweek.com JUNE 21, 2004 S7 Superbrands over to eToys and landing at Costello’s old spot at Sears; Jerry Gramaglia, whose resume includes top marketing jobs at Taco Bell, Sprint and E*Trade; Russ Klein, currently CMO at Burger King, who also ran marketing at 7-Eleven and, before that, 7 Up. Finally, there’s Joe Tripodi, who was CMO at MasterCard, then Seagram & Sons before overseeing marketing at Bank of New York and now Allstate. The archetype of the Super CMO is Sergio Zyman, the so-called “Aya-cola” of Coca-Cola fame. Zyman, who joined Coke in 1979, had a brilliant start, bowing both Diet Coke and the “Coke is It” campaign in 1982. But he also midwifed New Coke in 1985 and, after that fiasco, left the company to work as a consultant at Microsoft, Miller Brewing, General Mills and McDonald’s. Zyman came back to Coke in the ’90s, but left again in 1998 and now runs the Zyman Group, which consults for various companies, most notably ConAgra. Prior to the ’90s it was unusual for marketers, even the top ones, to move around much in their careers. Spencer Stuart, the Chicago-based recruitment firm, reported that since 1999 more than 60% of its marketing candidates were placed into a different industry than their former position. That’s a big jump over 1994-98, when only 38% of marketing execs transitioned to other industries. In the past decade there was a convergence of trends that formed the super CMO. Press attention, for one, including the likes of Brandweek. A similar phenomenon happened on a grander scale with John Costello: The Ladies’ Man Monkey biz: Klein’s “pouch” spot for Burger King (top); Gramaglia bowed E*Trade’s pitch chimp. charged that new CMOs often “[send] the current advertising agency into an unproductive frenzy when they . . . immediately question their predecessor’s strategy.” Moreover, they can “demoralize the more junior marketing professionals on the team” when they come on board, the report said. The report found only 14% of CMOs “for the world’s top [100] brands” have been at their companies for more than three years. The chief reason for the turnover was that CEOs (who have a much longer average tenure) often do not share high “The real challenge is consisexpectations for marketing. “And when there is tency. It can be a risk when the added pressure from people move from brand to shareholders, the media and board of directors brand.” John Costello, speaking at for nearly instantaneous The Economist’s Marketing Roundtable results, the differences in expectations can cause CEOs. By the ’90s, many chief executives major strife within the organization.” Many observers also question the prehad hit a Page Six level of notoriety. Not surprisingly, their pay skyrocketed and they Enron orthodoxy that superstars needed to caromed from firm to firm. At the same be promoted and cultivated at the expense time, after Marlboro Friday, Wall Street of other employees. “What makes a star anybecame sold on the value of brands and way?” asked Al Ries, of Ries & Ries, Atlanta. marketing moved to center stage. Still one “It’s pr, publicity . . . Maybe they’re out promore trend was the rise of the title of chief moting themselves instead of the compamarketing officer itself (see sidebar, page 12). ny.” In each case of the mercenary CMO, But has the cult of the star CMO been the marketers, perhaps unfairly, become good for business, or do these marketers known for doing one thing particularly just ride in, make a splash—and leave well. Like a brand known for a certain product or positioning, they are often defined behind a mess in their wake? A recent report by Spencer Stuart by those narrow confines. S10 JUNE 21, 2004 John Costello is a prime example. A veteran of Procter & Gamble (where he worked on Crest’s first Hispanic TV ads) and Pepsi, Costello joined Sears as evp/gm of the retailer’s marketing unit in 1993, replacing Matthew Howard, a 31year Sears veteran. About six months after joining Sears, Costello rolled an ad blitz announcing “The softer side of Sears.” The effort is remembered as one of the top campaigns of the ’90s, but it may have done more harm than good. “It was an extremely successful campaign. It brought in women,” said Kurt Barnard, editor of the Upper Montclair, N.J.-based Barnard’s Retail Report. “The problem was, they were terribly disappointed.” The retailer’s apparel just didn’t live up to the hype, Barnard said. “Sears got a reputation as America’s dowdiest store. It drove [women] away in droves.” Barnard is quick to add that Costello had nothing to do with Sears’ apparel and that he considers him a brilliant marketer. Yet in that instance, brilliant marketing backfired. Who was to blame? Harry Bernard, a partner at Colton Bernard, a San Francisco-based apparel consultancy, said neither Costello nor then-CEO Arthur Martinez nor even Robert Mettler, the man who headed Sears’ apparel business at the time of the “Softer Side” campaign, are culpable. (Mettler is now running West Coast operations for Federated and declined comment.) “Martinez came in, it became apparent he was going to have to fight and the old culture won,” said Bernard. “They have not found it easy or affordable in their terms to really develop a serious fashion apparel business. The bottom line is I don’t think they believed in it and understood what had to be done.” The issue continues. After considering abandoning apparel in 2001, Sears is having another go of it with new-format stores. In the mid-’90s, with Sears on the comeback trail, Costello became a hot property. “One thing Sears had in the wake of its first turnaround was a rich field of experienced executives, and the headhunters knew what they had done and where they were,” wrote Martinez in his book, The Hard Road to the Softer Side. But in the grand scheme, Sears’ comeback didn’t last. “Sears at the time was at the forefront of the www.brandweek.com Superbrands ing the Dew Dudes, brought the whole brand, which eventually co-opted the tagline, more mainstream success. Throughout the ’90s, Pepsi sought to connect with Gen X consumers by aligning Dew with extreme sports. In 1996, with the Internet still in its infancy, Bousquette launched a Web site for the brand and, years before “In my experience, there are mobile marketing campaigns two types of CMOs: those who became commonplace, offered 500,000 beepers with know how to make money free airtime for six months. Pepsi used the beepers to and those who know how to broadcast various contests. spend it.” Jerry Gramaglia Bousquette’s penchant for technology-aided marketing solutions (and no doubt the At Pepsi, Bousquette’s greatest success lure of a flood of IPO cash) prompted her was Mountain Dew, whose volume grew to join eToys as svp-marketing. In the 1999 from 455 million cases in 1994 to 665 mil- holiday season, as flip dot-com ads floodlion in 1998, when she left for eToys. In the ed the airwaves, eToys took a more level1960s, Mountain Dew was a hillbilly headed approach. In one notable ad, a brand. TV ads showed rowdy cartoon mother finds her tot interested in fish, so characters in some dogpatch mouthing the she types “fish” onto eToys’ site’s search tagline: “Yahoo Mountain Dew.” In the engine and dozens of toys pop up. “This ’70s and ’80s, the brand’s ads featured is about creating a lasting bond with parJanine Bousquette: Rocky Mountain High settings and ents instead of a sharp poke in the eye,” The Straightwoman Mountain Dew built a following among said Bousquette at the time. (She declined teens and young adults. The breakthrough comment for this article.) The eToys ads were well-received, and Janine Bousquette inherited Costello’s old came in 1993, when Diet Mountain Dew’s job at Sears, signing on as CMO for the “Been there, done that” campaign featur- the upstart sold more toys that holiday season than Toys “R” Us could online. Of course, the dot-com would also flame out spectacularly. By January 2001, eToys had fired most of its staff and was eventually bought by KB Toys, which is now itself in bankruptcy. hen Kraft appointed Paula Sneed as its chief marketing officer in 1999, George Lazarus, the Bousquette resisted goofy ads for Chicago Tribune’s marketing columnist, mused that it may have become fashionable to hire eToys and has shown the same such a person so the CEO can brag, “We’ve got one, too” at the next cocktail party. restraint at Sears so far. Since joining, Lazarus’ implication was that the CMO title had become a fad. The appellation, however, had been she has changed the retailer’s tagline around for awhile, though seldom used before the ’90s. The term “chief marketing officer” was evoked to “Sears. Good life. Great price,” an 28 times in The New York Times prior to 1986. The first mention, of someone named E.E. Wall’s promoecho of a tagline a few years prior, tion to the title for the California Oil Co., came in 1957. The first high-profile CMO was Paul Schrage at “Good life at a great price.” Initial McDonald’s, who was listed as evp-marketing in 1970, but by 1981 was called chief marketing officer. ads, via Young & Rubicam and Schrage, who is retired and splits his time between Scottsdale, Ariz., and Chicago these days, recalled Ogilvy & Mather, both Chicago, that during the 1984 Olympics, then-baseball commissioner Peter Ueberroth remarked that he’d never ditched the humor of previous ads in heard of a title like CMO before. “That kind of set me back,” said Schrage. “I started to pay attention to favor of emphasizing products. Perannual reports [from other companies] and I didn’t see it anywhere.” Schrage said an upper echelon exec haps more significantly, Bousquette bestowed the title on him. “I didn’t come up with it. One of our senior managers or the CEO did.” He specis once again tinkering with the traulated the moniker was a sort of payback for his increasing responsibilities. “We went international in the ditional marketing format, this time late ’60s and I was there and I did the U.S. and as we expanded, I did the other stuff, too. I think [the title] by testing the entertainment integrawas just out of recognition that, ‘We’ve got to do something for the guy.’” Though a few others, like Whirlpool, tion waters. In December, Sears followed suit with their own CMOs, the designation didn’t really take off until the latter part of the ’90s. began sponsoring ABC’s Extreme Al Ries, of Ries & Ries, Atlanta, said that the decline of one-stop ad shops hastened the rise of the Makeover: Home Edition and has since title. When a marketing chief had to deal with separate agencies for creative, media buying and promosigned on to run eight minutes of tions, among other things, it became necessary to give him or her a more highfalutin title. “It used to be interstitials for ABC Family’s Friday marketing manager, sometimes vp-marketing, but the addition of the word ‘chief’ makes a big difference,” night movie for the next year. It also he said. Whatever the reason, the CMO is now ubiquitous, but its staying power may be in doubt. Kraft, hired NMA, the Los Angeles product for instance, declined to name a new CMO after the company promoted Sneed in 2002. Perhaps the placement firm, to oversee its entercocktail party circuit had wound down by then. —T.W. tainment tie-ins. decline of the department store,” said Barnard. “Nobody could have stopped it.” After Sears, Costello went on to Republic, home of AutoNation, and later became CMO of Yahoo! Now he’s evp-merchandise and marketing at Home Depot, where, as at Sears, he has focused on bringing women into the stores with how-to clinics and sponsorships of TV shows like Trading Spaces and While You Were Out, as well as a holiday catalog. “They have done a better job in attracting women,” said Walter Loeb, president of Loeb Associates, a New Yorkbased retail consultancy. “There’s more decor, more neatness, but it’s still an uphill struggle.” Home Depot rival Lowe’s is better at attracting women to its stores, he added, though the comparison is not completely fair, since Lowe’s has a different format that relies more on consumers than contractors. retailer in October 2002. Bousquette got her start at cosmetics firm Noxell, which was bought by Procter & Gamble in 1989 and switched to its Max Factor brand in 1991. She later surfaced at Pepsi, rising through the ranks with current CMO Dave Burwick and Dawn Hudson, now president. The Marketing of ‘Chief Marketing Officer’ S12 JUNE 21, 2004 www.brandweek.com Jerry Gramaglia: Robert Houser W Superbrands Jerry Gramaglia: The Sportsman While Bousquette managed to resist the lure of “look at me” dot-com advertising, Jerry Gramaglia built his career on advertising that was hard to ignore, especially with E*Trade. Gramaglia came to E*Trade in June 1998 after spending much of the decade as head of marketing for Hardee’s, Taco Bell and Sprint. At Taco Bell, Gramaglia once set up a one-on-one basketball match between Shaquille O’Neal and Hakeem Olajuwon in Las Vegas. He showed a similar flair for big-bang events with E*Trade. In particular, Gramaglia targeted the Super Bowl. E*Trade sponsored the halftime show (pre-Janet Jackson) three years in a row and ran ads during the game featuring a chimp, the E*Trade mascot. The strategy worked in one respect: E*Trade became one of the top online brokers. But after the dot-com bust, the brand’s Super Bowl monkeyshines linked it in some minds to the frothy likes of Pets.com. As online stock trading cratered, E*Trade moved into boring-yet-stable businesses like home mortgages and insurance. In 2003, Pamela Kramer, who succeeded Gramaglia as top marketer at the broker, called for a more button-down approach. “When online was hot, the message was the right message,” she said of Gramaglia’s approach. “We’re trying to match the message to where we are at the time.” Jaime Punishill, principal analyst with Forrester Research, Cambridge, Mass., said E*Trade’s big mission now is to appeal to an older investor. “They had wide appeal to emerging investors, but they’re having trouble getting entrenched investors to hand over their money.” Gramaglia, now at ArrowPath Venture Capital, Menlo Park, Calif., said he delivered results, something on which CMOs should be judged. “In my experience there are two types of CMOs: those who know how to make money and those who know how to spend it,” he said. Indeed, Punishill CMOs Gone Wild: Some More Switchers Super CMOs aren’t the only marketers to have made a big splash. The following have held top marketing slots at two big brands. S14 NAME MADE THEIR MARK AT . . . WENT TO . . . Bill McDonald Boston Market, with a Calvin Klein parody ad for Extreme Carver line telling the waifs to “eat something!” Bank One Cammie Dunaway Frito-Lay, where she targeted ads via the Internet instead of TV, which proved better at reaching teens. Yahoo! Randy Gier Pizza Hut, where he introduced Twisted Crust pizza with a $70M TV campaign. Cadbury Schweppes Brad Ball McDonald’s, thanks to 1980s’ ads with a moon Warner Bros. John Cywinski Burger King, where he beat out McD’s for rights Jody Bilney Verizon, at which she oversaw the telco’s early days after it was rechristened. Charles Schwab Becky Saeger Visa, where she targeted “real NFL fans,” and drew closer ties with the league. Charles Schwab Geoffrey Frost Nike, where he shifted the ad focus to products Motorola Jerri DeVard Citigroup, at which she oversaw the company’s Michael Sievert E*Trade, where he teamed with Kellogg to get its name out to bleary-eyed traders at breakfast. singing “Mac Tonight,” to the tune of “Mac the Knife.” Applebee’s to Disney’s The Lion King. after a backlash over the company’s brash tactics. Verizon e-Consumer line of business. JUNE 21, 2004 AT&T Wireless noted that although E*Trade was “certainly sassy” in Gramaglia’s time, the firm was no more profligate than rivals like Charles Schwab and Ameritrade. E*Trade’s ads were more memorable than those rivals, though, complicating efforts to redefine the brand. One ad, which ran in 2000, was voted the No. 4 most memorable Super Bowl ad of all time in a 2001 USA Today/CBS poll. Jim Garrity: The Explainer As Gramaglia knows, marketers from industries like technology and financial services have to simplify their messaging for the layman, and some do it better than others. Jim Garrity is one such standout. Garrity came from the tech side, putting in 24 years at pre-Lou Gerstner IBM before landing at Compaq in 1992. At the time Compaq did little consumer advertising and had a reputation for well-designed, high-priced PCs. But Dell and Gateway were flooding the market with cheaper units, putting price pressure on everyone. Garrity ran advertising for the firm as it cut prices and went full bore for the mass market. The first of many such efforts lampooned the techno-babble that often confronted new PC purchasers. The ad was set in a classroom where adults tried to master the jargon, repeating, “Megabytes, Gigabytes,” and finally, “Wysiwyg.” The wave of Compaq ads during Garrity’s tenure there prominently featured women. Garrity also got Compaq to drastically up its ad budget. The spend more than doubled in his first year at the firm (1993) and continued to climb. Compaq would eventually be bought by Hewlett-Packard in 2002. Though First Union was a smaller company in a different industry, there were some parallels to Compaq where Garrity landed in 1997. First Union was committed to boosting its ad spending and was looking for a simple, coherent message. Early on, Garrity found a way to make the somewhat arcane world of financial services palatable to the masses: by evoking the common denominator, money. His first ads with the firm featured historic and modern currencies to explain First Union’s various services. In 2002, First Union merged with Wachovia and Garrity emerged as the lead marketer at the new company. Ensuing Wachovia ads again sought to simplify, this time using metaphors. One of the first spots showed a couple in formal www.brandweek.com Superbrands attire rowing a mahogany canoe to shore. “What can a canoe teach us about investment banking?” asks a voiceover. “Whether you get soaked depends on proper balance.” America, the company was doing so badly that many speculated VW would drop out of the U.S. market. The sea change occurred after William Young resigned as president/CEO in 1993. By the next year, thanks to an aggressive 100,000-mile limited powertrain warranty, new products Russ Klein: and price cuts, sales jumped 96%. The Animator Taking the reins for VW’s ads, Wilhite picked Arnold, Boston, in 1995, for a youthRuss Klein, now CMO for Burger King, focused campaign with the tag, “Drivers has a similar talent for reducing messages wanted” and a minimalist look that would to a palatable, entertaining form. In the be emulated by, among others, Apple. Wilsoda world, Klein had found a winning for- hite’s brand philosophy was to cultivate mula: animating cans. In a 1990 spot tar- “attitudinal vehicles.” At Volkswagen, that geting teens for Diet 7 Up, Klein, then the was the New Beetle, an update to the iconcompany’s top marketer, masterminded an ic model introduced in 1943. The ability of one model to lift up a ad showing a thermometer surging on a hot day. The viewer next heard the sound whole brand was also evident at Apple, of a can opening and the mercury falls. The which, in a situation uncannily like VW’s, rebounded with the first major update of the Mac“If a company places great intosh, the iMac, in 1998. emphasis on the short-term, Apple, no doubt impressed by Wilhite’s star treatment [a marketer] is going to think of the new VW bug, hired him to fill its top marketthe same way. It depends on ing post, which he held the individual.” Steve Wilhite until 2001. Wilhite then took the camera zoomed in to a tighter shot of the attitudinal vehicle idea to Nissan, which thermometer as the mercury transformed he noted had done a good job launching individual vehicles like the Xterra and into a silver can of Diet 7 Up. Klein tapped a strikingly similar idea the Maxima, but had yet to create much seven years later when he was working on distinction for its overall brand. Wilhite joined Nissan as vp-marketing the Gatorade account at Foote, Cone & Belding. A 1997 ad introducing Gatorade’s in 2002. At the time, Nissan was reboundFrost featured sweat-dripping athletes ing from a sales slide that almost promptjoined by an animated character repre- ed bankruptcy. One of Wilhite’s most vissenting heat who claims he “will defeat” ible changes was to unify global advertisthem. At the end of the ad, the character ing from TBWA\Chiat\Day under the changes to a frosty cool animated icon rep- broader theme, “Shift,” which was augresenting Frost, saying, “I chill to please.” mented from market to market. In Europe, Klein joined 7-Eleven in September for instance, the tagline is “Shift Expecta2002, but had left by May 2003. At BK, tions,” while in the U.S., the theme varies Klein has taken the bold step of hiring from “Shift Passion” to “Shift Joy.” In all three companies, Wilhite worked Crispin Porter + Bogusky, a Miami firm known for zany ads for Ikea and BMW’s for a charismatic leader who had a longMini Cooper. The relationship has so far term vision for the brand. At VW, it was netted “Submissive Chicken,” an online Ferdinand Piech; at Apple it was Steve effort where a man in a chicken suit fol- Jobs; and now at Nissan, it’s Carlos lows orders, and offbeat TV ads mimick- Ghosn. Those who have worked with Wiling the British black comedy, The Office. Also hite say he has the keen ability to transairing: spots with “Ugoff,” a faux designer late those visions into strategies for varitouting pouches for beef—with a kangaroo. ous global units and sales forces. In an interview in April before he left to work in Nissan’s Tokyo office, Wilhite Steve Wilhite: said CMOs are in effect hired guns that The Remodeler reflect the culture of a company. “If a company places great emphasis on the shortIn the early ’90s, when Steve Wilhite was term, [a marketer] is probably going to the sales manager for Volkswagen of think the same way,” he said. “But it S16 JUNE 21, 2004 depends on the individual.” Not surprisingly, super CMOs like Wilhite have a counter-argument to qualms about the free-agent system: “There’s a higher premium placed on performance. In my experience, people don’t move unless they’re unhappy or they get a better offer . . . People may have felt trapped in the past.” Wilhite compared the current situation to a marriage where both partners are aware that they can divorce. Knowing that they’re staying because they choose to stay makes all the difference, he said. Joe Tripodi: The General Joe Tripodi, svp/CMO of Allstate, uses a different metaphor to describe what he does at his current position and at previous marketing jobs at Bank of New York, Seagram and MasterCard. Tripodi likes to draw a distinction between the “supply station” at headquarters and the “front line” where customer reps meet the public. While a cursory glance over Tripodi’s resume might bring up a highlight reel featuring his signing of soccer legend Pele at MasterCard, his ushering of Captain Morgan to TV at Seagram and a $75-100 million increase in marketing spending at Allstate, Tripodi said the real hallmarks of his career have been less noticeable. At MasterCard, he helped roll out the firm’s first global customer service center, which assured that customers who lost their cards on vacation could quickly get an advance. At Allstate, he has introduced new advertising, but he’d rather be known for creating an integrated marketing communications unit. “One Godzilla footprint is better than millions of small ones,” he said. Such a 360-degree approach is not uncommon these days, but Tripodi said he’s always put the brand experience first before advertising. “A general philosophy I’ve carried has been that it needs to be about a lot more than just advertising . . . the best work is going on in the boiler room,” he said. Though the marketers previously mentioned are hardly one-dimensional, like brands, they tend to get pigeonholed. Mention Costello to other marketers, and they’re likely to bring up “The Softer Side of Sears.” Evoke Gramaglia’s name and most think of E*Trade’s wacky Super Bowl ads. Often, marketers are victims of their best successes: Brands hire them to repeat their www.brandweek.com Superbrands magic and, in a way, the brand becomes secondary to the marketer. So, it’s fair to ask: Are these the best marketers for a particular job, or are they best at marketing themselves? Ries noted that marketers who manage to get a job at a high-profile company get noticed whether they’re good or bad—and no matter how long they stay. On the other hand, the trademarks that topped Interbrand’s top 100 global brands list— Coca-Cola, Microsoft, IBM, GE and Intel—aren’t associated with a super CMO, save for Garrity, who left IBM more than a decade ago. Jeff Swystun, global director at Interbrand, New York, said it’s probably better to go with a mediocre marketer who is willing to put ample time in at a brand than a hotshot who flees after a year. “Rapid switching is not good for the brand and not good for the company,” he said. “Anyone who’s in the role three years or less doesn’t have time to absorb the nuances.” Greg Welch of Spencer Stuart has a solution: contracts. “Can you imagine how different it would be if new marketers had to sign a 60-month contract?” he asked. On a grander scale, an argument against star CMOs is an argument against stars in general. As Martinez noted in The Hard Road to the Softer Side, Young & Rubicam’s team came up with the “Softer Side” campaign. Costello basically had the sense to use the idea, but he did not create it. As Ries noted, marketers get a halo effect from being around a good team. The fact is, individuals rarely create new ideas on their own. In the history of philosophy, there were only three major thinkers who appeared to do just that: Taoist metaphysician Wang Ch’ung, Zen mystic Bassui Tokusho and Arabic philosopher Ibn Khaldun. All the others came from various existing schools and movements. In that sense, a CMO may better be considered a manager than a marketer. Creativity doesn’t even make the cut among Spencer Stuart’s list of key CMO attributes. Instead, important traits include adaptability, a thick skin and even a history of overcoming some type of adversity, whether personal or professional. Geoffrey Frost, CMO of Motorola and formerly of Nike, argues that the X factor for a star marketer has more to do with leadership than creativity. “Why are some groups smarter than their smartest member and others dumber than their dumbest?” he asked. “You have to be smart enough to know the limits of your own intelligence, so you can magnetize that talent. It’s basic stuff, but it’s hard to do.” B METHODOLOGY A Look Behind the Numbers T he annual Superbrands report is presented in two parts. As in past years, marketplace analysis by Brandweek reporters and brand rankings in 25 categories are based on 2003 sales. The Top 2000 list (beginning on page 70) ranks full-year media expenditures as tallied by TNS/CMR. Consumer perceptions of brands from Harris Interactive’s EquiTrend® study round out the package. This year’s report contains even more comprehensive diagnostic results for evaluating brand equity. To begin, “Familiarity” replaces “Salience” as a more sensitive measure of a consumer’s ability to rate a brand. Respondents then ranked brands with which they were “somewhat,” “very” or “extremely” familiar on their propensity to purchase that brand to better gauge its vitality in the marketplace. “Purchase intent has a huge correlation to actual use, said Deanna Wert, vp-brand and reputation strategy at Harris. A sample of 24,046 consumers age 15and-over were surveyed on 1,031 brands using The Harris Poll (HPOL), a multimillion member online panel of respondents who have opted to take part in online surveys. Interviewing was conducted from April 23 to May 24; the survey took an average of 28 minutes to complete. Each respondent was asked to rate a total of 80 brands, including 20 core brands (rated by the total sample) and 60 randomly selected ones. Each brand received approximately 1,200 ratings. Brands were randomized so names did not always appear in the same order. The 20 core brands were used to calibrate the data using Harris Interactive’s proprietary bias correction (TRBC) to purify the goodwill measure and eliminate biases inherent in the use of rating scales that can distort results and make comparisons among subgroups misleading. EquiTrend Study Key Each brand was rated on the following criteria: Quality, 0-10: The cornerstone of the EquiTrend brand measurement system is the measurement of perceived quality, where zero means “Unacceptable/poor,” 5 means “Quite acceptable” and 10 means “Outstanding/Extraordinary.” Respondents could rate a brand using any number in that range, or indicate that they had absolutely no opinion and could not rate it. Familiarity, 1-5: Respondents were asked to rate familiarity with each brand on a 1 to 5 scale, where 1 means they never heard of the brand, 2 means they just know of the brand, 3 means they are somewhat familiar, 4 means they are very familiar and 5 means they are extremely familiar with the brand. Purchase Intent, 0-10: Conceptualized as a measure of the extent to which a consumer intends to have a future relationship with a brand, respondents indicated their answers using a 1-4 scale, where “1” means “never,” “2” means “not likely,” “3” means “possibly” and “4” means “absolutely” would purchase a product brand/watch a TV channel/show. Equity, 0-100: A brand’s equity score is determined by a calculation of Familiarity, Quality and Purchase Intent, as a way to further our understanding of a brand’s overall strength. Brands that have high quality, are well known and score well on purchase intent, have greater equity than brands that are not well known, have poor perceived quality or those brands which consumers are not interested in purchasing. The actual equation is done by indexing Familiarity and Purchase Intent; followed by weighting the Familiarity score*, which is then multiplied by the mean of Quality and Purchase Intent, with the result indexed on 100. (*Familiarity weights: 10 = 1; 7.75 = 0.9; 5.5 = 0.8) For more information on the Harris Interactive study, contact nwong@harrisinteractive.com. S18 JUNE 21, 2004 www.brandweek.com Superbrands APPAREL Sales Struggle as Consumers Don New ‘Fashion’ Accessories By Sandra O’Loughlin L ast year’s sales figures suggest consumers were more interested in snatching up iPods and DVRs than cargo pants and sweater sets. According to NPD Group, Port Washington, N.Y., total apparel spending in 2003 declined 5.1% to $166.1 billion. Dollar sales of women’s wear declined 7.1% to $90.1 billion and menswear sales fell 6.4% to $46.8 billion. While national brands slipped from 30.4% to 29.4% of total women’s purchases, private label represented 41% of purchases, up from 39.3%. Designer brands accounted for 4.7% of sales, down from 4.9%. “The big story is: jeans have peaked,” said Marshal Cohen, chief industry analyst at NPD. Sales of jeans to females ages 13 and up slid 5.3% to $5.7 billion. While Sara Lee, VF and Levi Strauss remained in the top three slots with mostly flat sales, Liz Claiborne posted a 14% increase—jumping ahead of Jones Apparel Group—thanks to its acquisitions of Enyce and Lady Enyce, and brisk sales at its trendy Lucky brand and Mexx stores. Current fashion trends are bright colors and flirty sundresses. “Consumers priorities have shifted,” said Cohen, noting that women are buying more casual merchandise while teens are more interested in the “right” cell phone. “The bad news is that tailored clothing and dressier apparel isn’t doing as well as [designers] had hoped.” Sales of women’s apparel so far this year, per NPD, are down just 0.5% versus last, but dollar sales so far are off 5.5%. Sara Lee is looking to globally expand its business with a brand segmentation strategy under new management. Former evp-glob- BRAND 1. Sara Lee COMPANY NAME, LOCATION LEAD AGENCY, LOCATION Sara Lee, Chicago Various al marketing Lee Chaden became CEO of the branded apparel group in May. Brenda Barnes, former president and CEO of PepsiCo will become Sara Lee’s president and COO in July. Champion and Just My Size are dubbed “strategic investment” brands slated to receive boosts in marketing and R&D spending. Hanes and Playtex, so-called “support and grow” brands, are expected to generate sales of at least $100 million by fiscal 2007. With a 15% first-quarter sales leap—thanks in part to its burgeoning outdoor business which includes The North Face, JanSport and Eastpak brands—VF is a strong candidate to buy the Levi’s Dockers brand, currently on the block. VF’s Vassarette this summer will launch RealSexy, a new sub-brand of valuepriced lingerie, backed by a $1 million push at Wal-Mart. A new campaign for Wrangler Jeans Co., a denim-driven line targeting young adults with Dale Earnhardt Jr., is forthcoming. Lee Riders has new creative on tap featuring realistic-sized models. Levi’s new print ads, via BBH, New York, show real people in black-and-white portraits with the theme, “A style for every story.” TV ads in mid-summer will continue the message. The new Levi Strauss Signature collection, intended for mass-market retailers, could provide a much-needed boost to its bottom line. Since 1996, when the company raked in sales of $7.1 billion, Levi’s has been on a steady slide with little success gained from a slew of new products and campaigns. The sale of Dockers and further cuts to its work force should help stem losses. Elsewhere, Jones Apparel bowed a sportswear collection with Claudia Schiffer in ads; Brooke Shields replaced Angie Harmon in ads for its dressier Jones New York Collection; and Liz Claiborne introduced Realities, a collection for the upscale woman. B TOTAL SALES (billions) $6.4 MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY $94.4 Hanes “ Martin, Richmond, VA 7.04 91% 8.07 66.3 Champion “ Publicis, Dallas 6.59 44% 7.13 54.7 L’eggs “ KraftWorks, NY 6.57 57% 6.45 51.0 VF, Greensboro, NC Various Lee “ Fallon, Minneapolis 6.70 81% 6.67 54.7 Wrangler “ Toth, Concord, MA & various 6.66 73% 6.71 53.8 6.42 31% 5.77 44.1 2. VF Vanity Fair 5.2 84.3 “ In-house Levi Strauss, San Francisco Bartle Bogle Hegarty, New York Levi’s “ Bartle Bogle Hegarty, New York 7.19 94% 7.75 65.7 Docker’s “ FCB, San Francisco 6.79 72% 7.30 58.4 5.93 5% 5.62 40.4 3. Levi Strauss Slates 4.0 79.8 “ “ Liz Claiborne, New York Gotham, New York Liz Claiborne “ “ 6.61 55% 6.42 50.6 Dana Buchman “ “ 6.95 4% 6.57 52.7 Jones Apparel, Bristol, PA AR Media, New York 6.95 25% 6.91 55.5 4. Liz Claiborne 5. Jones Apparel Group 3.6 3.3 24.4 31.1 Sources: Hoover’s Online (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S20 JUNE 21, 2004 www.brandweek.com Superbrands APPLIANCES Machines Do More Than Make the Clothes Go Round The ominous news for the big four domestic appliance players—Whirlpool, General Electric, Frigidaire/Electrolux and Maytag/Amana—is that Asian brands have gotten a mass-market he appliance market has taken the shape of a dumbbell, foothold, via volume retailer Best Buy. Last year, LG Appliances, with mid-priced appliances withering under an assault from Haier and Samsung all signed deals with the big box chain. value brands on one end and so-called “near-luxury” on the AB Electrolux, based in Sweden, is putting its premium other. The former circumstance is driven by volume retailers like nameplate behind a decidedly down-market product: vacuum Lowe’s and The Home Depot powering a housing boom, while cleaners. Creative for the Electrolux-branded modthe latter is part of a trading-up trend that has seen more accesels is due from Lowe Worldwide, New York, which sibility of top brands via mall-based luxury boutiques. won the $75 million global creative account in JanThat means companies across the board have been focusing uary 2003 with a Euro campaign tagged “Makes more marketing dollars on high-profit and high-image nameplates, life a little easier.” In a market that has been domand expanding those concepts to countertop appliances, the launinated by sub-$60 bargain styles, Electrolux put dry room, even vacuum cleaners (read: Dyson and Electrolux). print, targeted TV and promotions behind highIn a strong year for appliance makers, total sales rose 8.5% tech machines that include robotic, anti-allergenic in 2003 with 73.7 million units delivered. The Association of and super-quiet vacs. Ads, launched in February Home Appliance Manufacturers reported that washers, dryers, 2004, included two-page inserts in Food & Wine, dishwashers, fridges, freezers and built-in ranges gained 4.2% Atlantic Monthly, Vanity Fair and Architeclast year with first quarter ’04 numbers tural Digest. Targeted TV buys follow, all also moving higher. setting up an Electrolux major appliance For all near-premium marketers, highlaunch this fall. er end means higher tech. Whirlpool, BSH Home Appliances, the company which is still using the “Goddesses” camthat sells high-end appliances Thermador paign from 2002, is touting its Senseon and Bosch, is bowing a third brand, drying system; GE Appliance’s Profile Siemens. The latter, known in the U.S. marHarmony system features a washer that ket for cell phones and in its native Gersends instructions to the dryer. The brand many for just about everything, is bowing bowed ads last year drawing a comparison a line of major appliances, including washbetween odd couples—an artist and a busiers, dryers and countertop items. BSH, nesswoman, for instance—and the mar- Heavy hitter: GE called on Donald Trump to which spent $3 million on marketing last riage of art and science in its machines. tout its Monogram brand of appliances. year, will double its spend to pitch Siemens Sample text: “Digital marries DaVinci.” to tech-savvy urbanites, Bosch to upwardly mobile families and Maytag, meanwhile, saw its long-time repairman icon, GorThermador to the trophy kitchen set. don Jump, retire after a 14-year stint as “Ol’ Lonely” (though LG is readying its first integrated effort uniting consumer elechis apprentice sidekick remains). That wasn’t the only change tronics and an expanding lineup of major appliances. The Koreat Maytag, which saw a restructuring focus attention on indian nameplate will raise media by 10% this year to back its comvidual brand identity and new products, such as countertop mitment to Best Buy and launch both countertop and white appliances. Rachel Dircks was named Maytag brand manager goods for the laundry and kitchen. LG, which last year aired its and Kristi LaFrenz shifted to director of marketing for strategic first national ad effort with the tag, “Life’s good,” via WPP initiatives, which yielded the high-end countertop line, Attrezzi. Group’s Team LG, New York, is now pushing a premium posiWhirlpool’s KitchenAid brand also bowed a new line of countioning with TV and print for its Tromm direct-drive washer/drytertops called ProLine, while Black & Decker got into the act er. Likewise for the home that has everything: LG’s $3,000 TVvia a licensing deal with Procter & Gamble to co-market Home equipped refrigerator, a more accessible take on the $8,000 InterCafé, a cup-at-a-time espresso maker that uses proprietary cofnet refrigerator that sold in limited numbers last year. fee “pods” made by P&G. B By Karl Greenberg T COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (billions) MEDIA EXPENDITURES (millions) 1. Whirlpool Whirlpool, Benton Harbor, ME Publicis, Chicago $12.2 $44.3 7.07 87% 7.81 64.2 2. GE Consumer Products General Electric, Louisville, KY BBDO, NY 8.3 42.7 7.00 92% 7.76 63.6 3. Electrolux Home Products* Electrolux, Augusta, GA Lowe, NY 6.3 3.3 6.81 80% 7.22 58.1 4. Maytag (all brands) Maytag, Newton, IA Leo Burnett, Chicago 4.8 102.9 7.32 84% 7.83 64.3 Carmichael Lynch, Minneapolis ** 2.8 6.72 59% 6.96 55.0 BRAND Amana (Maytag unit) * includes Frigidaire www.brandweek.com QUALITY FAMILIARITY PURCHASE INTENT EQUITY Sources: Brandweek research (sales); ** Amana sales included in Maytag figures; TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) JUNE 21, 2004 S21 Superbrands AUTOMOBILES In Tight Market, Car Makers Seek Branding Alternatives share in 2003 dropped to a 75-year low of 19.5%. Still, cost cutting has improved the company’s bottom line, surprising analysts by recording $2 billion in first-quarter earnings. It was Bill Ford’s best financial quarter since becoming CEO two years ith 16.6 million new cars and light trucks delivered in ago. Premier Automotive Group performed particularly well, 2003, the auto industry overcame war, economic with Volvo sales up 8.4%, Jaguar up 3.5% and a startling resuruncertainty, gasoline shortfalls and overcapacity to gence at Mazda, a third of which is owned by Ford. Mazda sales record its fourth-best year ever in total sales. However, as that are up a whopping 36.6% in the first quarter. Mark Fields, the figure was a 1.1% drop over the previous year—at a former head of PAG who initiated Mazda’s resurgence with time of record incentives of as much as $5,000 per vehicles like RX-8, Mazda6 and Mazda3, this year was provehicle, and continued U.S. market incursion by moted to evp of Ford Europe. imports—Detroit isn’t exactly singing “Happy Days The middle of the car market remains brutal, however, with ToyAre Here Again.” ota Camry and Honda Accord still firmly on top. General Motors Already strapped for cash, the Big Three last year will devote 65% of its product development budget to cars over faced a surprise at the network TV upfront: douthe next two years, in part to bow new lines for its Chevrolet and ble-digit increases in cost-per-thousand impressions. Pontiac brands. Last year, Cadillac commanded most of GM’s attenSome automakers cut back, citing declining viewtion, with the XLR sports car and the SLR crossover wagon comership among young males. Overall spending on TV ing on the heels of the revival-making CTS sedan. ads was $6.5 billion last year, about 2% less than in Chevrolet, with 30% of the mid-sized car market and sales of 2002. While it’s unlikely automakers will bow out of the upfront about 800,000 vehicles per year, has been relying on incentive-laden anytime soon, several are redirecting funds into alternative marMalibu, Impala and Cavalier. The redesigned Malibu, based on a keting strategies that cover sponsorships, Internet ads, product Saab platform with a sleeker “European” look, integration and branded entertainment. is being pitched squarely at buyers of Camry Advertising aside, if there’s an underlyand Accord. An initial series of ads, via Camping automotive agita, it’s the simple arithbell-Ewald, Detroit, showed groups of peometic of oversupply: too many cars, too few ple arrayed along a highway, waiting their turn buyers. Like Big Apple apartment dwellers to take a spin. A similar theme prevailed in ads who dream that they’ve discovered a hidden for the Maxx, a wagonesque version touted for room in their studio apartment, marketers versatility. Chevrolet sold 76,495 Malibus in may well fantasize about a vehicle categothe first four months this year, a 52% increase ry that hasn’t been mined. Hybrid, anyone? over 2003, per Ward’s Automotive Report. In the meantime, Detroit is vigorously Chevy is also going after the compact defending against an Asian-led incursion Key launch: Country crooner Toby Keith market. It finally replaced its long-lived into its inner sanctum of pickup trucks, sings the praises of Ford’s 2004 F-150. Cavalier badge with two vehicles, the subnamely by Nissan’s Titan and Toyota’s Tuncompact Aveo (on sale now) and the compact Cobalt (due late dra crew cab trucks. Ford last fall gave the 2004 F-150 the flawin 2004), as well as the first crossover vehicle for the brand. less launch it desperately needed, with a massive $100 million Earlier this year, GM bowed its first bifurcated image camcampaign that included a blitz of NFL spots, via J. Walter paign—one for cars, another for trucks. While truck ads still Thompson, Detroit. Country star Toby Keith starred in ads and declare, in Bob Seger voice, “Like a rock,” cars get a new a transforming F-150 graced the stage during his live shows. The tagline: “An American Revolution.” The car ads, much like results: F-150 won six straight months of sales increases until Cadillac’s “Break Through” spots, focus almost April. solely on the vehicles. In general, Ford has had a lot of climbing to do. Its market By Karl Greenberg W TOTAL SALES (units) MEDIA EXPENDITURES (millions) J. Walter Thompson, Detroit 2,848,320 $751.4 6.58 92% 6.33 54.5 Campbell-Ewald, Warren, MI 2,642,898 630.9 6.81 89% 6.41 55.6 Toyota Motor Sales, Torrance, CA Saatchi & Saatchi, Torrance, CA 1,606,559 644.0 7.07 82% 6.66 56.9 DaimlerChrysler, Auburn Hills, MI BBDO Detroit, Troy, MI 1,223,302 545.2 6.44 82% 6.07 50.5 American Honda, Torrance, CA Rubin Postaer, Playa del Rey, CA 1,178,929 398.4 7.05 77% 6.57 55.7 Nissan North America, Gardena, CA TBWA\Chiat\Day, Playa del Rey, CA 675,826 756.2 6.69 73% 6.01 50.2 COMPANY NAME, LOCATION LEAD AGENCY, LOCATION 1. Ford Division Ford Motor, Dearborn, MI 2. Chevrolet General Motors, Detroit 3. Toyota 4. Dodge 5. Honda 6. Nissan BRAND QUALITY FAMILIARITY PURCHASE INTENT EQUITY GENERAL AUTO Sources: Ward’s Automotive Reports (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S22 JUNE 21, 2004 www.brandweek.com Superbrands AUTOMOBILES egy aimed at young buyers. Now available nationwide, Scion has GM’s Pontiac division last year brought back the muscular just launched its third vehicle, tC, with its first national TV effort GTO, and this fall is replacing another aging icon, the Grand Am, via Attik, San Francisco. The company sold close to 17,000 xA with the G6. At Ford, the sedan push centers around the long-awaitand xB cars through April, and is hoping to sell 60,000 Scion ed replacement for the faded Taurus: The Five Hundred, along with vehicles overall this year. its cousin, Freestyle, bowing this summer and fall. For the first time last year, Toyota sold more vehicles worldAt DaimlerChrysler, 2003 was a year they’d prefer to forget. wide than Ford, taking over as the No. 2 global automaker. ToyChrysler ended its estimated $12 million campaign for Pacifica ota wound up with total year-end sales of 1.9 million vehicles, a last year just three months after the launch. Arnell Group produced 6.3% improvement over last year and its best sales performance moody ads featuring chanteuse Celine Dion and an elliptical in its 46-year history. So far this year in the U.S., Toyota-brand tagline, “Drive = Love.” But rather than living up to its hype as vehicles are up 11% and Lexus sales are up 21%. evidence of the company’s turn up-market, Pacifica proved to be Elsewhere, it was hardly a banner year for Hyundai (whose overa high-priced flop. A combination of ineffectual advertising and all sales dropped 3.6%), Mitsubishi and Volkswagen. Mitsubishi an overzealous pricing strategy with starting tags over $40,000 suffered through an awful period with sales down hobbled the launch, forcing the company to offer lower-priced ver26% in the U.S., partly due to its strategy of giving sions last fall. By year-end, sales topped out at 56,656, per Ward’s, loans to risky borrowers. In a surprise move, Mitsome 3,500 fewer than Chrysler execs had anticipated. subishi North American CEO Pierre Gagnon was The lack of momentum didn’t help Chrysler’s new coupe either. fired less than a year after consolidating operations. Crossfire last year sold as briskly as tofu dogs in Argentina, leavIn his stead came former ing dealers with considerable oversupply. Hyundai Motor America CEO Jim Schroer, evp-global sales and marFinbarr O’Neill, who vowed to keting, was out by June. In came Joe Ebersalvage the company’s books, hardt, from Mercedes’ U.K. operations, who focus less on youth marketing promised to focus on product, back off from and more on pitching vehicles for their feaincentives and price vehicles lower. He tures, directing agency Deutsch to conduct bowed the Chrysler 300, replacing the Conmore product-focused advertising. corde and 300M; the convertible Crossfire; Instead of young hipsters darting and the 2004 Town & Country minivan, through cityscapes to rave music, ads for the with a feature called “Sto-n-go” that allows Sales oasis: VW named the company’s first brand’s Lancer Evo compact showed a 30both third- and second-row seats to disap- SUV, Touareg, after Saharan nomads. something couple asking for directions from pear into the floor. Chrysler’s new tagline: a group of hooligans beneath an underpass. O’Neill and his “Innovation comes standard.” The 300 Series sedan sold more than svp-marketing, Ian Beavis, launched a product-centric cliff-hang22,600 units in its first two full months (April and May) this year. er ad comparing the Galant to Toyota Camry that ran during In the realm of innovation, the gas/electric combo vehicles Super Bowl XXXVIII. known as hybrids took a major step forward. In its 2004 Prius, ToyWithout Gagnon’s triple zero deals and incentives, though, ota proved that hybrid doesn’t necessarily mean niche. The comMitsubishi is still in free fall, with sales off 22.8% this year through pany sold 24,627 of the cars last year, and in the first four months April. In the red, Mitsubishi needed a bailout from 37% stakeof 2004, sold 13,602 units, about 400 more than the Avalon. A holder DaimlerChrysler. Initially, Chrysler CEO Juergen $50 million launch campaign from Saatchi & Saatchi, Torrance, Schrempp argued in favor of the bailout. Several others, includCalif., showed the car zooming in and out of black holes with actor ing former Chrysler COO Wolfgang Bernhardt, whom Schrempp Jeff Goldblum intoning: “Good news for planet Earth.” Prius gets had tapped to lead Mercedes-Benz starting this summer, dis60 miles per gallon in the city, with almost no emissions. agreed. Schrempp backed down, but this month, Bernhardt’s Toyota also bowed its quirky Scion brand with a regional strat- COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (units) MEDIA EXPENDITURES (millions) 1. Lexus Toyota Motor Sales, Torrance, CA Team One, El Segundo, CA 259,755 $247.4 7.29 63% 6.42 53.8 2. BMW BMW, Woodcliff Lake, NJ Fallon, Minneapolis 240,859 129.9 7.25 65% 6.41 54.6 3. Mercedes-Benz Mercedes-Benz, Montvale, NJ Merkley Newman Harty, New York 218,921 139.4 7.30 69% 6.26 54.2 4. Cadillac General Motors, Detroit Chemistri, Bloomfield Hills, MI 216,090 204.4 6.95 77% 5.85 51.3 BRAND QUALITY FAMILIARITY PURCHASE INTENT EQUITY LUXURY 5. Acura American Honda, Torrance, CA Rubin Postaer, Santa Monica, CA 170,918 217.3 6.86 55% 6.26 51.2 6. Lincoln Ford Motor, Dearborn, MI Young & Rubicam, Irvine, CA 158,839 138.5 6.90 65% 5.77 50.2 7. Volvo Ford Motor, Dearborn, MI Euro RSCG MVBMS, New York 134,586 53.0 6.94 64% 5.80 49.0 8. Infiniti Nissan North America, Gardena, CA TBWA\Chiat\Day, Playa Del Rey, CA 118,655 182.3 6.90 44% 6.07 49.7 9. Audi Audi, Auburn Hills, MI McKinney & Silver, Raleigh, NC 86,421 79.2 6.77 54% 5.54 45.8 Ford, Dearborn, MI Young & Rubicam, Irvine, CA 54,655 84.2 7.05 58% 5.75 47.9 10. Jaguar Sources: Ward’s Automotive Reports (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S23 Superbrands AUTOMOBILES ascension to Mercedes was blocked, leaving him without a job. Volkswagen, with sales down nearly 9% last year and 27% so far this year, is suffering from a bone-dry product pipeline. The once reliable Passat and Jetta have endured quality problems, and sales are way down. The New Beetle, too, is in a decline, convertible notwithstanding. Nor is VW’s luxury car Phaeton making any waves in the U.S. market, despite strong reviews. Sales are off 15% this year, with only 625 of the cars delivered. In contrast, BMW has sold over 5,500 of its 7-series cars and Mercedes over 5,700 S-Class cars. But VW has fared better in its foray into SUVs with Touareg. Launched last fall with a self-effacing campaign, Touareg has sold 9,429 units through April, surpassing at least one competitor, BMW X5. Bigger, however, suddenly doesn’t seem so much better. Hummer was hot last year, selling 35,259 units, an 80% boost over 2002, driven by H2. But if any brand embodies the notion of car-as-fad, it may be Hummer. Whether it’s high gasoline prices, associated backlash from the war in Iraq or something less tangible, sales are off 25% this year. Less trendy is the surge of automaker involvement in movie product placement and TV branded content. Catching the wave of reality TV, Ford has an ongoing exclusive sponsorship of Fox’s 24 and a similar arrangement with American Idol. Contestants playing out mini-movie ads on Idol (for Focus and other vehicles) were among the most memorable of the year. Ford has gone as far as to develop an in-house product integration think-tank called Alloy, an offshoot of the agency’s Brand Entertainment Group. Chrysler Group recently tied in with ClubMom to tout its minivans, a deal which also got the vehicle on The Ellen Degeneres Show and Regis and Kelly. Chrysler also struck a product integration deal on The Apprentice with its Crossfire, 300 and the PT Cruiser convertible getting air time. Chrysler produced a multiepisode program for NBC called Jeep World of Adventure that let Jeep and its agency, BBDO, Troy, Mich., call the creative shots. It will run the shows through year-end. Executive reshuffling also took center stage. General Motors early this year began to streamline its sales, service and marketing departments. Currently, divisional general managers are supported by a marketing director, brand development director, retail integration director and product directors. In an odd job title swap, C.J. Fraleigh was named Buick-Pontiac-GMC general manager; Gary Adams, who held that post, was named executive director for corporate advertising and customer relationship management. Across town, Kurt Ritter, gm of Chevrolet, quit after being shifted to run the Pontiac, GMC and Buick triumvirate. Ritter jumped ship for Saatchi & Saatchi, Torrance, Calif., Toyota’s ad shop. The agency is a sibling of Pontiac and Cadillac’s agency, Chemistri. To then-GM ad chief C.J. Fraleigh, the move reeked of treason: Publicis Groupe stealing from Peter to pay Paul. B TOTAL SALES (units) MEDIA EXPENDITURES (millions) QUALITY Rubin Postaer, Santa Monica, CA 299,672 $87.5 6.88 73% 5.98 51.6 Toyota Motor Sales, Torrance, CA Saatchi & Saatchi, Torrance, CA 269,018 47.0 6.83 72% 5.95 51.4 General Motors, Detroit Campbell-Ewald, Warren, MI 256,550 11.7 6.10 69% 4.82 41.3 Ford Motor, Dearborn, MI J. Walter Thompson, Detroit 229,353 89.9 6.14 54% 4.72 40.0 Hyundai Motor, Fountain Valley, CA The Richards Group, Dallas, TX 120,858 39.4 5.95 60% 4.66 38.4 1. Toyota Camry Toyota Motor Sales, Torrance, CA Saatchi & Saatchi, Torrance, CA 413,296 $101.9 7.05 71% 6.29 54.4 2. Honda Accord American Honda Torrance, CA Rubin Postaer, Santa Monica, CA 397,750 147.4 6.98 76% 6.45 54.6 3. Ford Taurus Ford Motor, Dearborn, MI J. Walter Thompson, Detroit 300,496 28.4 6.29 79% 5.09 44.5 4. Chevy Impala General Motors, Detroit Campbell-Ewald, Detroit 267,883 57.3 6.51 71% 5.60 47.5 5. Nissan Altima Nissan NA, Gardena, CA TBWA\Chiat\Day, Santa Monica, CA 201,240 154.1 6.59 60% 5.63 47.1 Ford Motor, Dearborn, MI J. Walter Thompson, Detroit 845,586 $209.5 6.80 62% 6.05 51.2 COMPANY NAME, LOCATION LEAD AGENCY, LOCATION 1. Honda Civic American Honda, Torrance, CA 2. Toyota Corolla 3. Chevy Cavalier 4. Ford Focus 5. Hyundai Elantra BRAND FAMILIARITY PURCHASE INTENT EQUITY SUB-COMPACT SEDAN/WAGON TRUCKS, SUVs, MINIVANS 1. Ford F-Series 2. Chevy Silverado Pickup General Motors, Detroit Campbell-Ewald, Detroit 684,302 144.3 6.94 64% 5.97 51.2 3. Dodge Ram Pickup DaimlerChrysler, Auburn Hills, MI BBDO Detroit, Troy, MI 449,371 111.8 6.67 74% 5.71 48.2 4. Ford Explorer Ford Motor, Dearborn, MI J. Walter Thompson, Detroit 373,118 86.7 6.36 77% 5.27 45.8 5. Chevy TrailBlazer General Motors, Detroit Campbell-Ewald, Detroit 261,334 67.2 6.50 64% 5.57 46.1 6. Dodge Caravan DaimlerChrysler, Auburn Hills, MI BBDO Detroit, Troy, MI 233,394 95.0 6.35 69% 5.20 44.5 7. Ford Ranger Pickup Ford Motor, Dearborn, MI J. Walter Thompson, Detroit 209,117 2.4 6.54 71% 5.40 46.4 8. Jeep Grand Cherokee DaimlerChrysler, Auburn Hills, MI BBDO Detroit, Troy, MI 207,479 103.1 6.56 78% 5.68 48.3 9. Chevy Tahoe General Motors, Detroit Campbell-Ewald, Detroit 199,065 50.8 6.52 60% 5.50 45.5 General Motors, Detroit Lowe, New York 196,689 39.9 6.71 57% 5.94 48.1 10. GMC Sierra Pickup Sources: Ward’s Automotive Reports (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S24 JUNE 21, 2004 www.brandweek.com Superbrands BEER, WINE and LIQUOR Feisty Feds Weigh In Against Low-Carbs—and Tasteless Ads The shift is a welcome one for observers who’ve yearned for less of the cheesecake and sophomoric humor evidenced by Anheuser-Busch’s roster of Super Bowl XXXVIII ads. Though or beer drinkers, nothing has resounded more clearly in given the thumbs-up by the brewer’s core young male target, recent months than a call to turn on the lights: Miller Lite Bud’s ads were critically panned as “lowest common-denomiis taking on Bud Light; Coors’ Aspen Edge is sparring nator humor” and got caught up in the maelstrom of debate over with Michelob Ultra and Boston Beer’s Samuel Adams Light is Janet Jackson’s breast-baring stunt and the FCC’s inquiry into challenging everyone with a scrappy taste test strategy. broadcast indecency. A-B vp and group executive August Busch More lighter-tasting suds are sloshing around in IV later stated that going forward, the brewer’s ads will be more bar and liquor store sampling cups these days than cognizant of the public’s changing sensibilities, so the flatulent is spilled annually during the Great American Beer horse and crotch-chomping dog vignettes are history. Festival. Beer marketing has always been about sellA-B also is reacting to its No. 2 competitor with ing an image in a bottle, but brewers greater urgency. Miller, under the leadership of South are now putting more focus on taste Africa-based SABMiller and CEO and president Norand the liquid itself. That emphasis man Adami, is executing strategy more effectively couldn’t come soon enough for a marnow than it did under Altria Group, the previous ket that saw bad weather, war and commajority stakeholder. The St. Louis brewer was able petition from spirits depress total beer to hold its premium pricing to Miller and Coors with shipments, which slipped 0.3% in 2003. impunity for the past two years, but the second quarThe success of Anheuser-Busch’s Michelob Ultra, ter has seen a $5.99 six-pack of Ultra in markets like with just 2.6 grams of carbohydrates, was an epiphany Chicago marked down by a dollar and 12-packs of for Miller Brewing, which discovered late last year that Bud bottles selling for a low $6.99. Miller Lite (3.2 grams) was the original low carboThe Milwaukee brewer has redeployed and hydrate beer. Advertising ensued noting that Lite had retrained its sales reps, and Miller distributors have fewer carbs and better taste than Bud Light and Coors noticed a difference in terms of the collaboration they Light. Little wonder that Miller’s flagship brand then bring to the table. posted three consecutive quarters of growth. “They’re not expecting us to drive the business A-B shot back with a strident effort that stated, and come up with details for promotions,” said a “All light beers are low in carbs; choose on taste.” It marked a direct poke at Miller Lite’s messaging Royal rivalry: Budweiser Midwest wholesaler. “In the world of a distributor, with so much consolidation and so many brands to regarding “Great Taste” and that consumers have a ads tweaked Miller Lite manage, we don’t have the time to sit around and choice in selecting beer. A-B is forging ahead, how- over fat grams. think up promotions. They’re more hands-on now ever, with music, dance and sports-themed spots, via with solving problems and helping us to grow.” Digital Kitchen and DDB, both Chicago, for the “True Music,” A-B, with more than half of the 204 million-barrel market as “True Groove” and “Game Time” efforts. Coors ads—in a sendof the first quarter and 22 consecutive quarters of double-digit up of all low-carb advertising—mention that the difference in earnings per share growth, by no means has its back up against grams between light beers can be burned off while sitting at a bar. By Mike Beirne and Kenneth Hein F BRAND TOTAL SALES MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY COMPANY NAME, LOCATION LEAD AGENCY, LOCATION Anheuser-Busch, St. Louis DDB, Chi; Goodby, SF; Fusion Lab, Chi 38.1 $129.2 6.35 72% 5.66 46.9 (barrels) BEER 1. Bud Light 2. Budweiser Anheuser-Busch, St. Loius DDB, Chi; Goodby, SF; Fusion Lab, Chi 31.0 112.8 6.60 82% 6.05 51.0 3. Coors Light Coors Brewing, Golden, CO FCB, Chicago; Deutsch, LA 16.5 124.6 6.33 71% 5.63 46.1 4. Miller Lite Miller Brewing, Milwaukee Martin, Rchmnd, VA; W+K, Portland 15.7 118.3 6.21 75% 5.53 44.4 5. Natural Light Anheuser Busch, St. Louis Unassigned 8.4 0.2 N/A N/A N/A N/A 6. Busch Anheuser Busch, St. Louis DDB, Chicago 7.1 8.4 5.94 64% 5.30 41.9 7. Corona Extra Barton, Chi; Gambrinus, San Antonio, TX Cramer-Krasselt, Chi; Richards, Dallas 7.0 23.1 6.51 53% 6.12 49.6 8. Busch Light Anheuser-Busch, St. Louis DDB, Chicago 5.8 0 5.80 58% 4.91 38.3 9. Miller High Life Miller Brewing, Milwaukee Wieden + Kennedy, Portland, OR 5.4 118.3 6.30 71% 5.71 46.1 Miller Brewing, Milwaukee Publicis, New York 4.6 44.7 N/A N/A N/A N/A 10. Heineken Sources: Beer Marketer’s Insights (sales in millions of barrels); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S26 JUNE 21, 2004 www.brandweek.com Superbrands BEER, WINE and LIQUOR of once-hot malternatives declined 12% last year, per IRI. Excepthe wall. Miller’s and Coors’ market shares are 18% and 10%, tions were Diageo’s lineup of Smirnoff Ice, Smirnoff Triple Black respectively. Yet A-B may have opened a Pandora’s box with the and Smirnoff Twisted V, which grew 5%. While other brands like success of Michelob Ultra. The brand is cannibalizing No. 1 Bud Jack Daniels Hard Cola, Bacardi Silver, Skyy Blue and their extenLight, which posted its smallest volume gain since 1995. Meansions posted mixed results, these beverages at least created awarewhile, Bud shipments—following the track of just about all domesness for their spirits among 21-28 year-old consumers—a group that tic full calorie beers—declined 4.5%, per Beer Marketer’s Insights. the beer industry traditionally has counted on for new growth. The Ultra quadrupled its 52-week volume by April, per Informaliquor industry’s ability to exude sophistication and flavor innotion Resources Inc., and growing demand will make balancing vation with this demo is hitting domestic beer brands hard. manufacturing efficiency and cost among A-B’s 12 breweries Imports didn’t fare much better, with the top 10 players edging tougher as those plants try to fill traffic patterns within their up just 0.9% last year, following a solid 7.4% increase during 2002. territories as beer drinkers change brands. That juggling act But the signs for 2004 are promising so far.“I would say we are very could impinge on A-B’s ability to produce at efficient levels, much at the positive trends that we’ve seen for the said Mark Rodman of Beverage Distribution import category,” said Bryan Semkuleiy, Consultants, Swampscott, Mass. vp-marketing at Labatt USA, Norwalk, Coors will face the same challenge as it Conn. “We expect good numbers consqueezes Aspen Edge and possibly more low-carb tinuing through the summer.” versions of Coors Original and Keystone out of Encouraged by the success of lowits limited production capacity. Aspen Edge carb beers, the makers of vodka, launched nationally May 1 and, while first-time whiskey and even wines have also hit trials are hot, reorders from retailers are mixed. the carb-counting trail. The brand soared to the No. 2 spot among Coors Diageo North America was one of products in test markets and is said to be conthe first to embrace the carb-conscious verting light beer and even Ultra drinkers. consumer with its “Nothing” campaign. Print exeBrewers, like all food marketers, are lured by cutions, via Grey Worldwide, New York, tout the fact the 32 million Americans who say they are on a that its Smirnoff vodka, Crown Royal, Johnnie Walklow-carb diet, per Novartis Consumer Health. A er and Tanqueray gin have no carbs. Copy reads good chunk of that group may be off those diets “Zero. Zilch. Nada” and “Cheers to zero carbs.” The less than a year from now if the population mir- The One, maybe?: Don’t comeffort, which hit May issues of magazines like Busirors a 2003 Tufts University study of four diet plans promise, says Brown-Forman. nessWeek, Cosmopolitan and Sports Illustrated, marks the first time which found the highest dropout rates were among Atkins and Diageo has included multiple brands in a single campaign. Ornish (low-fat) participants. But even the dropouts tend to remain Brown-Forman quickly followed suit, bowing a line of lowcarb conscious. Some observers say the low-carb beer segment is carb wines. Its One.6 Chardonnay and One.9 Merlot reflect the bound to mirror malternatives where players are merely trading amount of carbs per 5-oz. serving. The brands are being supmarket share after early innovators reaped most of the growth. ported by a $5 million effort, via Powerpact, Richmond, Va., “This Ultra thing has had some great lead time, but I’d hate using the tag, “Life is full compromises. This isn’t one of them.” to bet my family’s fortune by investing stock in a company that The wine category as a whole, which spends comparatively litis depending upon a bunch of fickle dieters for their business tle next to spirits, saw explosive growth among several brands. E&J and their growth,” said Rodman. Gallo’s Redwood Creek grew 41.5% last year with 1.45 million After an explosion of malternatives, retailers will rationalize cases sold. Beringer Blass Wine Estates’ Stone Cellars sold 1.3 mil shelf space this summer by paring down that crowded field. Sales BRAND COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (cases) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY WINE 1. Franzia The Wine Group, San Francisco In-house 21.0 N/A 6.04 20% 6.06 45.7 2. Carlo Rossi E&J Gallo Winery, Modesto, CA In-house 11.0 N/A 6.13 30% 5.97 45.2 3. Livingston Cellars E&J Gallo Winery, Modesto, CA In-house 8.0 N/A 6.24 12% 6.13 46.3 4. Sutter Home Trinchero Family Estates, St. Helena,CA Colby, Santa Monica, CA 7.0* 6.30 45% 6.80 53.1 5. Beringer Vineyards Beringer Blass, St. Helena, CA In review 7.0* N/A N/A N/A N/A N/A $1.7 MALTERNATIVES 1. Smirnoff Ice Diageo, Stamford, CT J. Walter Thompson, NY 23.0 $35.2 6.48 38% 6.14 47.7 2. Mike’s Hard Lemonade Mike Anthony Grp., Vancouver Ad Store, NY 12.0 5.8 6.52 46% 6.52 52.2 3. Bartles & Jaymes Coolers E&J Gallo Winery, Modesto, CA In-house 9.0 6.19 50% 5.64 44.2 4. Bacardi Silver Anheuser-Busch, St. Louis Momentum, St. Louis 8.0 23.2 N/A N/A N/A N/A 5. Seagram’s Coolers U.S. Beverage, Stamford, CT Unassigned 6.0 0.9 6.32 36% 5.98 45.3 * Figures rounded to the nearest tenth www.brandweek.com 0.03 Sources: Impact Databank Review & Forecast 2004 (sales in millions of cases); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) JUNE 21, 2004 S27 Superbrands BEER, WINE and LIQUOR people in situations that make them see the need to take life less lion cases—a 19.8% increase. And Canandaigua Wine’s Arbor Mist seriously in two cable TV and radio spots now airing. Wine Blenders sold 600,000 cases in its first year. The latter broke Allied Domecq has been extremely active on the product innoa $10 million-plus ad campaign, via ML Rogers, New York last vation front, launching the Kahlúa Drinks-To-Go line of premonth. Long-running tag: “Can’t resist the mist” remains. mixed cocktails with holiday ’03 TV spots, concocted by PubliAs for the low-carb world, it is relatively virgin territory for cis, London, under the brand’s “Unleash it” campaign. It also beer, wine and liquor marketers. As a result, the Tax and Trade bowed its Kuya “fusion” rum with a $20 million “Do ya Kuya?” Bureau, which regulates alcohol ads, is taking a serious look at campaign across print, radio and outdoor. Wet by Beefeater also these activities (Brandweek, May 3). The bureau is currently rewritfound its way to shelves, with photographer Helmut Newton ing its interim rules on low-carb and health claims in favor of a shooting three print ads for Publicis, New York. permanent one. Stricter regulations will likely discourage ads Shooting for the super-premium vodka crowd, Absolut from implying any health benefits and demand more detailed launched a new brand of vodka called Level, accompanied by a labeling for spirits makers, which often rely on the aesthetic beau$10 million print and cable TV campaign via TBWA\ Chiat\Day, ty of their bottles to sell product. New York and the tag “One sip, you'll know a new level.” Most liquor ads, however, still rely on image verFinlandia, the imported vodka pioneer, created a new camsus health claims. Diageo’s Smirnoff vodka is no paign last year called “Refresh,” which parent Brown-Forman different. The second best-selling liquor in the U.S., hopes can help stave off copious competition. (Sibling brand at 7.2 million cases behind Bacardi rum at 8.1 milSouthern Comfort also got a new effort with ads that focus on lion, per Impact Databank, N.Y, and its line extensions M.W. Heron, the New Orleans bartender who created the spir(Smirnoff Twist, Ice and Ice Triple Black) all received it in 1874.) Other vodka entries are on their way, bottle and logo face-lifts last year. A including Seagram’s Platinum Select 100 proof $150 million integrated campaign, vodka from Pernod Ricard USA. dubbed “Neat,” via J. Walter ThompThe influx of new brands and extensions is a son, New York, supporting all three byproduct of the fast-growing category: U.S. sales Smirnoff trademarks, got underway in of spirits grew 3% last year, per Impact, versus a October. Initial creative showed the new vodka bot2.5% gain in 2002. tle with an olive, a twist and a shot glass to convey One segment witnessing a resurgence is cognac, that it could be enjoyed even without being mixed. which has become a favorite of club goers and Diageo, which owns four of the best-selling spirurban consumers. Allied Domecq’s Courvoisier, its brands in the U.S., spent nearly $200 million an early winner of shout-outs by rap artists, added overall on ads in 2003, according to TNS/CMR. Fonzworth Bentley, the alter ego of dancer and Its Captain Morgan Original Spiced Rum brand, comedian Derek Watkins, to its ad lineup, via which ranks fourth with 4.2 million cases, rolled out GlobalHue, Southfield, Mich. a new TV campaign that borrowed a tack from its Straight shot: Absolut goes Pernod Ricard, also opportunistically unfurled failed Captain Morgan Gold malternative which super-premium with Level. its new “Rise Above” campaign, via Brand Archiasked: “Got a little Captain in you?” Grey Worldtecture International, New York, last September to give its stagnant wide, New York, handles. Captain Morgan’s Parrot Bay rum also Martell brand a boost. The company also rallied behind Chivas rolled new ads tagged: “The bird is calling” as well as mango and Regal with a $40 million global effort called “The Chivas Life” pineapple flavors to flank its original coconut offering. that targets a more mature consumer with aspirational messages. Allied Domecq’s Malibu Caribbean rum, which competes And one last nod: to cognac mixers. The segment got a shot directly against Parrot Bay, launched a $12 million campaign last in the arm last month as Alizé followed the success of Heaven month plus pineapple and mango line extensions of its own. Its Hill Distilleries’ Hpnotiq by bowing Alizé Bleu. “Seriously Easy Going” campaign, via Publicis, New York, puts B TOTAL SALES MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY COMPANY NAME, LOCATION LEAD AGENCY, LOCATION Bacardi USA, Miami Davidandgoliath, LA 8.1 $12.5 6.87 77% 6.54 54.3 2. Smirnoff Diageo N.A., Stamford, CT J. Walter Thompson, NY 7.2 10.5 6.65 69% 6.31 51.0 3. Absolut Absolut Spirits, NY TBWA\Chiat\Day, NY 4.5 33.0 7.07 58% 7.12 58.0 4. Captain Morgan Diageo N.A., Stamford, CT Grey, NY 4.2 15.1 6.76 46% 6.59 52.4 5. Jack Daniel’s Brown-Forman, Louisville, KY Arnold, St. Louis 3.9 18.7 6.89 71% 6.17 51.7 BRAND (cases) LIQUOR 1. Bacardi 6. Jose Cuervo Diageo N.A., Stamford, CT Arnell, NY 3.2* 11.4 6.95 55% 6.42 52.5 7. Crown Royal Diageo N.A., Stamford, CT Grey, NY 3.2* 22.5 6.96 57% 5.90 48.8 8. E&J E&J Gallo, Modesto, CA In-house 2.9* 6.50 17% 6.22 49.3 9. Jim Beam Jim Beam Brands, Deerfield, IL BBDO, Chicago 2.9* 5.6 6.62 63% 5.55 45.5 Pernod Ricard USA Brand Architecture, NY 2.8 2.0 6.37 48% 5.47 43.4 10. Seagram’s Gin * Figures rounded to the nearest tenth S28 JUNE 21, 2004 N/A Sources: Impact Databank Review & Forecast 2004 (sales in millions of cases); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands BEVERAGES Colas Stuck in the Middle, As Alternatives Wring Sales By Kenneth Hein Hills, New York. Classic still reigns in the cola wars, owning 18.6% of carbonated soft drinks compared to Pepsi’s 11.9%. Meanwhile, Diet Coke and Diet Pepsi grew 5% and 6.1%, nother year, another cola gimmick. Staving off declining cola respectively. Diet Coke remains the third best-selling soft drink sales is taking a good deal of creativity these days. Last year, with a 9.4 share vs. Diet Pepsi’s 5.8 share. it was the battle of the vanilla contenders. This year, it’s the Hoping to add to that momentum, Diet Coke kicked off new clash of the mid-calorie colas. The fact that cola sales are declining “It’s a Diet Coke thing” ads last month, via FCB, New York, staris unavoidable; however, the biggest players believe that growth isn’t ring sexy actress Kate Beckinsale and Oscar winner Adrien Brody. hard to find—if you continue to innovate. Diet Coke, which will increase its spend this year, saw $5 milThat’s why most of the buzz currently surrounds lion in support in 2003, per TNS/CMR, compared to the $24 Pepsi Edge and Coca-Cola’s C2. Some serious jockmillion allocated for Diet Pepsi. eying has taken place in an effort to be first to marTo ensure its diets aren’t losing out to flavored options, Diet ket. Pepsi initially prepped for an August launch. Coke with Lime rolled nationally in January with radio, outBut Coke outmaneuvered its rival, launching C2 this door and POP, via Grey, Atlanta. month and forcing Pepsi to step up its own timetable Over in lemon-lime territory, troubled Sprite got an influx to June. Pepsi Edge ads are being handled by of energy from a new 10-inch-tall spokescharacter, Miles Thirst. BBDO, New York, while Berlin Cameron/Red Cell, The smart-mouthed puppet, developed by Ogilvy & Mather, New York, is responsible for C2. Both are winning New York, stars in ads with NBA phenomenon LeBron James media budgets in the $30 million range. Coke spent $23 million and serves as the centerpiece of an eight-month to roll Vanilla Coke in 2002 vs. Pepsi’s $27 milunder-the-cap “Thirst Out” promotion, where lion outlay for Pepsi Vanilla, per TNS/CMR. consumers can win Blockbuster rentals and Mid-cal Dr Pepper and 7 Up entries are being music downloads. mulled by Cadbury Schweppes, which also is Sprite’s biggest success, however, was its toying with a vitamin-added soda dubbed 7 Up Remix flavors, which sold 55 million cases last Plus. Coke is looking at a mid-cal Fanta. year—and more than made up for the core The mid-market mania is aimed at capturing brand’s losses; a Diet Sprite to be repackaged consumers who don’t like the calories of regular as Sprite Zero is also being considered. colas, nor the taste of diets. Analysts question Sprite’s woes are partially owed to Pepsi, the long-term viability of such a strategy, noting which opened the spigots for plenty of “Yeah, it’s that most consumers will be defecting from existkind of like that” ads for Sierra Mist from BBDO, ing brands, as well as the fact that Pepsi tested a New York. In its second year of nationwide availsimilar offering a decade ago with little success. Will Miles add up?: Sprite’s new ability, and powered by $47 million in media last That the cola giants are looking to dieters comes spokescharacter must deliver year (up from $25 million), Mist gained traction as a solid lemonas no surprise. Nearly every food category has been affected by the lime answer to Sprite and 7 Up. Sierra Mist, which grabbed a low-carb trend. Soda is no different, as diet drinks continue to great1.4 share of the category, passing 7 Up’s 1.2%, should also benely outperform regular colas. Coke Classic volume dwindled 3% last fit via a tie-in with DreamWorks’ Shrek 2 this month as it did year while Pepsi-Cola dipped 4.5%, per Beverage Digest, Bedford A TOTAL SALES (cases) MEDIA EXPENDITURES (millions) COMPANY NAME, LOCATION LEAD AGENCY, LOCATION 1. Coca-Cola Classic Coca-Cola, Atlanta Berlin Cameron/Red Cell, NY 2. Pepsi PepsiCo, Purchase, NY BBDO, NY 3. Diet Coke Coca-Cola, Atlanta FCB, NY 4. Mountain Dew PepsiCo, Purchase, NY 5. Sprite Coca-Cola, Atlanta 6. Diet Pepsi 7. Dr Pepper 8. Caffeine Free Diet Coke Coca-Cola, Atlanta FCB, NY 171.7 9. Sierra Mist PepsiCo, Purchase, NY BBDO, NY 140.2 Cadbury Schweppes, London In review 126.3 24.7 BRAND QUALITY FAMILIARITY PURCHASE INTENT EQUITY GENERAL 10. 7 Up $1,889.4 $107.7 7.21 99% 8.19 70.9 1,210.3 89.9 7.02 97% 7.87 67.6 950.5 4.9 6.58 89% 6.53 55.9 BBDO, NY 638.7 37.0 6.49 90% 6.41 54.5 Ogilvy & Mather, NY 598.5 19.9 6.86 95% 7.79 64.7 PepsiCo, Purchase, NY BBDO, NY 586.0 24.0 6.49 85% 6.39 54.2 Cadbury Schweppes, London Young & Rubicam, NY 573.7 66.8 6.83 92% 7.15 60.4 N/A 6.28 74% 5.89 48.3 46.6 N/A N/A N/A N/A 6.92 97% 7.67 64.2 Sources: Beverage Digest (sales in millions of cases); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S30 JUNE 21, 2004 www.brandweek.com Superbrands BEVERAGES summer programs: Pepsi Smash, a live music show à la from a holiday promotion with Universal’s Cat in the Hat. American Bandstand, is airing on the WB while Pepsi Play for a Poor 7 Up—sales have been abysmal since the brand was bootBillion 2 will air on ABC. The company will tie in with the Warned out of the Pepsi bottling system in favor of Mist last January. Mist’s er Bros. holiday film Polar Express. In a high-profile promotion volume was up 88%, while 7 Up was down 27.6%. Sprite still leads that had its share of code-sharing bumps, Pepsi linked with Apple the category with a 5.9 share despite a 5% dip in volume. New 7 iTunes to give away free music downloads; it also renewed a Up ads are due this year, possibly from a new agency. The changes deal with the National Football League through 2011. are not just due to waning sales but also a sweeping management Pepsi’s second biggest trademark, Mountain Dew, is immersed shift by parent Cadbury Schweppes, which appointed new overseers in a six-month continuity program called Dew U that targets at Dr Pepper/Seven Up, Snapple Beverage Group and Mott’s. the college set with ads starring NBA Orlando Magic star TraNew CEO Gilbert Cassagne named former Yum! Brands exec cy McGrady. In April, Dew revisited its orange LiveWire extenRandy Gier as evp-marketing. Gier wasted no time making his pression, which got $59 million in media last year, and created a show ence known, unexpectedly dismissing seven-year Snapple agency called MDN—the Mountain Dew Network for Spike TV. Deutsch in favor of Cliff Freeman and Partners, both New PepsiCo remains the non-carb champ with its York. 7 Up’s ad account is now up for grabs with longGatorade, SoBe and Starbucks brands owning 45.6% time agency Young & Rubicam still in the mix. Current tag: of the segment (water was not included) compared “Make 7 Up Yours.” with Coke’s 28.4 share. On the management front, Coca-Cola joined CadGatorade has refurbished packaging bury in the “sweeping” changes department. Coke, with silver labels and caps as part of a which has suffered a leadership vacuum in the postsummer tie-in with ESPN’s 25th anniverRoberto Goizueta era, made a big production out of sary and has tapped the NFL’s Kansas City its search of outside candidates to replace departing Chiefs Dante Hall to help launch its X-Facchairman/CEO Douglas Daft—only to select retired exector line (as in unexpected flavor) this year. utive E. Neville Isdell. President/COO Steve Heyer, who Sales of Gatorade’s Propel fitness water hit was passed over for the post, will now exit. Donald $200 million last year and were further aided by a $35 Keough, whom many consider the driving force behind million-plus national campaign, via Element 79, ChicaCoke’s moves, returned to its board of directors this year. go, that has brought its “Drip” characters to outdoor setOddly enough, Coke’s “Real” effort, via Berlin Cameron/Red Cell, New York, is its first well-received Mid-cal mania: Pepsi tings. Water leaders Aquafina from Pepsi and Coke’s Dasani marketing campaign in recent history. “Real” appears Edge takes on Coke’s are still posting double-digit volume growth of 20.8% to have found the staying power that several failed C2 this summer. and 21.9%, respectively. Still, both are embroiled in a Coke campaigns lacked. The brand also scored big costly price war. To fortify Aquafina, Pepsi is readying ads from new by aligning itself with the pop culture phenomenon, American agency BBDO, New York, and is testing H2OH, a value-priced Idol. For the key selling season, Coke has launched an “Unexentry, for a likely two-pronged attack. Dasani, meanwhile, is bringpected Summer” promotion which uses GPS technology to select ing back its “Can’t live without it” ads from Berlin. Coke also grew prizewinners for booty that includes a Chevy Equinox and Disits Dannon water brand volume 103%, but could do little to help ney vacations. Evian, which fell another 20%, giving it a meager 1.8% share. Not to be outdone by its embattled rival, Pepsi uncapped a In the tea segment, AriZona is on its way to passing Snapple for new ad strategy last November that stresses how its cola goes the No. 2 slot. Category leader Lipton Brisk ties in with MTV for a well with food. The “Pepsi. It’s the cola” ads from BBDO, New summer “Live the Life” promo dangling a Caddy Escalades, XM York, have featured a mix of characters from comedian Dave Satellite radios and other prizes. Snapple, which nailed a five-year, Chappelle to kids dressed in life-size hot dog outfits. New ads $166 million deal to sell juices, water and teas to New York City, are on the way starring super group Destiny’s Child. launched a final round of its quirky “Bottles Personified” ads. B On the entertainment front, Pepsi is reprising two successful BRAND COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (millions) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY $2,216.0 $114.3 6.85 89% 7.22 60.1 936.0 24.4 6.73 73% 7.25 58.2 NEW AGE/SPORTS/WATER 1. Gatorade PepsiCo, Purchase, NY Element 79, Chicago 2. Aquafina PepsiCo, Purchase, NY BBDO, NY 3. Dasani Coca-Cola, Atlanta Berlin Cameron/Red Cell, NY 834.0 4. Lipton PepsiCo, Purchase, NY J. Walter Thompson, NY 681.6 18.7 5. Snapple Cadbury Schweppes, London Cliff Freeman and Partners, NY 487.6 9.3 6.72 81% 7.34 58.8 6. Minute Maid Coca-Cola, Atlanta Doner, Southfield, MI 479.4 12.7 7.10 88% 8.00 69.0 N/A 6.68 74% 7.35 58.6 7.12 92% 8.00 65.8 7. Powerade Coca-Cola, Atlanta Weiden + Kennedy, Portland, OR 380.3 9.5 6.49 61% 6.70 52.4 8. Poland Spring Nestlé Waters, Greenwich, CT McCann-Erickson, NY 375.9 3.4 6.80 41% 7.53 61.2 9. AriZona Ferolito, Vultaggio, NY In-house 333.4 6.58 52% 6.95 54.1 Coca-Cola, Atlanta Berlin Cameron/Red Cell, NY 310.3 6.72 85% 7.27 58.4 10. Nestea N/A 10.2 Sources: Beverage Marketing Corp. (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S31 Superbrands COMPUTERS Microsoft Tries to Pare Apple; B2B is the Place to Be, Again By Scott Van Camp I t’s a great time to be in the PC business, as long as you’re peddling products other than PCs. In other words, it’s good to have the PC pedigree, but if you don’t diversify beyond the low-margin items, you’re in trouble. Case in point: Apple Computer, which makes more money off its iPods than its iMacs. Apple’s not the only one. Even PC market leader Dell has diversified, rolling out printers, peripherals, MP3 players and what seems to be the obligatory PC maker alternative product, the LCD television. Why the flight from PCs? While the top U.S. PC vendors have seen their units shipped rise over 15% from 2002 to 2003, per research firm IDC, Framingham, Mass., revenues are flat because of price drops. “If you look long-term, it’s a much more mature category, and it’s very competitive with low margins,” said NPD Intelect analyst Stephen Baker. “None of these companies are immune to that.” Consumer electronics is hardly an oasis from price pressure, but it’s attractive to PC vendors because the margins are higher and the manufacturing transition is easy; many of the same PC parts suppliers can be utilized, said Baker. In what could be a case of history repeating itself, Microsoft is looking to usurp Apple’s lead. Microsoft is expected to launch a marketing effort this fall touting its Windows XP operating system as a digital media and home entertainment enhancement, said Matt Rosoff, analyst at research firm Directions on Microsoft, Kirkland, Wash. Microsoft is also challenging Apple by fine tuning its digital rights management software for movies and music, making it compatible with more devices and online services. Elsewhere, the good news is that businesses are loosening their IT purse strings, and ad spending in the category is on the rise. After a downward spiral that began in 2001, IT ad spending was up 9% in 2003, at $2.4 billion, from $2.2 billion in 2002, per TNS/CMR, and analysts expect that number to go up if tech can keep the momentum going and if the economy continues its forward march. Four out of our five software players increased their media spends in 2003. The fifth, Computer Associates, struggled with accounting irregularities. Perennial leader Microsoft may have lost some brand luster thanks to the growing threat of the Linux operating system, an antitrust fight with the European Union and launch delays of its much-touted new operating system, Longhorn (now scheduled for 2006), though product delays are nothing new at Microsoft. One software market that’s gaining appeal is security. Big players like Computer Associates and Hewlett-Packard have joined category leaders Symantec, Network Associates and Trend Micro in the security space. All have seen significant gains in the past year and a half, thanks (or no thanks) to numerous virus and worm outbreaks that have affected both business and consumers. Don’t be surprised to see a security company break into the Superbrands list in the near future. Microsoft, however, could spoil the party by adding antivirus and firewall capabilities directly into its operating system. B COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (billions) MEDIA EXPENDITURES (millions) 1. Microsoft Microsoft, Redmond, WA McCann-Erickson, SF & NY $32.2 $455.6 7.03 94% 8.30 68.2 2. Oracle Oracle, Redwood City, CA Grey, NY 9.5 30.1 6.52 29% 5.70 45.4 3. SAP SAP, Frankfurt, Germany Ogilvy & Mather, NY 8.8 19.3 6.13 12% 5.32 43.7 4. Computer Associates CA, Islandia, NY Young & Rubicam, NY 3.1 45.9 6.15 20% 5.88 44.5 5. PeopleSoft PeopleSoft, Pleasanton, CA BBDO, NY 2.3 14.8 6.13 19% 5.03 39.0 1. IBM IBM, Somers, NY Ogilvy & Mather, NY $89.1 $333.6 6.95 80% 7.15 59.7 2. Hewlett-Packard HP, Palo Alto, CA Goodby, Silverstein, SF, others 73.1 426.5 6.87 89% 7.13 59.3 3. Dell Dell, Round Rock, TX DDB, Chicago 41.4 387.9 7.06 85% 7.50 62.5 4. Intel Intel, Santa Clara, CA Euro RSCG MVBMS, NY 30.1 115.7 7.16 68% 7.64 61.7 5. Motorola Motorola, Schaumburg, IL Ogilvy & Mather, New York 27.1 25.1 6.63 45% 6.30 50.3 6. EDS EDS, Dallas Fallon, Minneapolis 21.6 6.7 N/A N/A N/A N/A 7. Cisco Systems Cisco, Santa Clara, CA Ogilvy & Mather, NY 18.9 54.9 6.90 35% 6.39 50.7 8. Sun Microsystems Sun Microsystems, Palo Alto, CA Arnell Group, NY 11.4 11.8 6.75 32% 6.14 49.9 9. Apple Apple, Cupertino, CA TBWA\Chiat\Day, Marina del Rey, CA 6.2 110.4 6.55 65% 5.26 44.6 Gateway, San Diego Leo Burnett, Chicago 3.4 147.5 6.46 74% 6.03 49.5 BRAND QUALITY FAMILIARITY PURCHASE INTENT EQUITY SOFTWARE HARDWARE 10. Gateway Sources: Brandweek research (sales); TNS/CMR (media); Total Research: QxFxPI=E (see key, page S18) S32 JUNE 21, 2004 www.brandweek.com Superbrands CONSUMER ELECTRONICS The Digital Revolution Will Be Televised in High-Definition show how its products fit into people’s everyday lives. Samsung is currently looking for a new global agency for its $400 million account. It launched a new spot in April, via FCB, nly a few years ago, consumer electronics experts were New York, that urged consumers to “Experience the power withlamenting a slumping industry. Now, with surging sales in,” dispensing with its long-running “Digitall” tagline. The comof digital TVs and the growth of digital imaging, not to pany is sponsoring the Olympic torch relay at the 2004 Summention a must-have hit in Apple’s iPod digital music device, the mer Games in Athens. category is enjoying a resurgence. Naming Colby & Partners as its agency (with a Sales of consumer electronics are expected to reach $101 bilnew office soon to open in New York), Sharp Eleclion in 2004, up from $96.3 billion last year, per the Arlington, tronics is expected to roll new ads that focus on Va.-based Consumer Electronics Association. Next year, the its line of Aquos LCD televisions. Its current tag, group predicts, the category could grow another $5 billion. “Be sharp,” replaced the iconic, “From Sharp Set prices on digital TVs—which include high definition minds come sharp products.” (HDTV), enhanced definition and standard definition—continLG Electronics is looking to put its brand on ue to fall about 2% per month, with a current average of $1,500. the map with a three-year, $300 million “Life’s As a result, manufacturer-to-dealer sales of DTVs grew 79% in Good” campaign, via Ogilvy & Mather, New York. the first quarter of 2004, reaping revenue of more than $2.1 bilThe Korean company is relatively new to Americans lion on unit sales of about 1.4 million. and is aiming to position itself as the premier high-end consumer “Digital TVs are more popular than American Idol and Shrek 2 electronics brand. LG plans to use its better-known brand, put together,” said Jeff Joseph, a spokesperson for the CEA. Zenith, to manufacturer mid-range digital “Prices are coming down, there’s more conproducts. tent for viewing and more [models] in the JVC has also been making more noise in marketplace. It’s going to stay hot.” the marketing arena. Last year it debuted its Another potential aid to growth: This $20 million, star-studded “The perfect summer, manufacturers are rolling out experience” ad campaign, via E2AMP, Los “cable-ready” DTVs that allow consumers Angeles. Producer Jerry Bruckheimer, to receive digital programming from their extreme sports star Shaun Palmer and mulcable providers without having to buy a septiplatinum band Nickelback all starred in arate set-top box. By year’s end, more than print ads for an array of products. one million cable-ready sets are expected to Elsewhere in the category, the burgeonbe sold domestically. TiVo also plans to ing satellite radio industry received some enter this arena by allowing users to downunexpected hype thanks to embattled mornload movies and music via the Web. It’s a snap: Showing ease of use, Simmons ing radio shock jock Howard Stern. Fined Marketers, meanwhile, are finding new stars in ads for Panasonic’s digital camera. by the FCC and dropped by several Clear ways to drive consumers to stores. PanaChannel Communications stations, Stern believes his “days are sonic, for instance, went after moms, dads and college grads with numbered” at Viacom and has repeatedly said he may jump to ads for its D-snap camera, with the first leg of its $50 million “Faseither XM Satellite Radio or Sirius Satellite Radio, both of which cinating people, fascinating products” campaign, via Grey have been growing steadily. Worldwide, New York. The ads show celebrities like rap mogul Sirius, with about 270,000 subscribers in the first quarter, Russell Simmons using the camera, continuing Panasonic’s is shooting for one million this year. XM Satellite Radio has “Ideas for life” tag with Christian Slater as the voiceover. about 1.7 million subscribers. Earlier in the year, Sirius selectSony, too, used a little star power to tout its CyberShot diged Doner, Southfield, Mich., to handle its estimated $30 milital camera. Aerosmith’s Steven Tyler stars in a new TV spot, lion account. The brand’s playful ads have featured former via Young & Rubicam, New York, with the tag: “Like no othBaywatch star Pam Anderson. er.” Previously, Sony relied on the fictional “Lewis” family to B By Kenneth Hein O BRAND COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (billions) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY $81.4 $12.6 6.48 45% 6.84 52.3 72.1 81.4 7.33 88% 8.18 67.4 1. Hitachi Hitachi, Brisbane, CA Lambesis, Carlsbad, CA 2. Sony Sony, Park Ridge, NJ Young & Rubicam, New York 3. Panasonic Panasonic, Secaucus, NJ Grey, New York 71.9 47.0 6.88 78% 7.42 59.4 4. Philips Philips, Atlanta DDB, New York 29.0 108.3 6.69 55% 7.14 56.2 5. LG Electronics LG, Englewood Cliffs, NJ Ogilvy & Mather, New York 20.2 39.7 N/A N/A N/A N/A Sources: Brandweek research (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S33 Superbrands COSMETICS and FRAGRANCES Amid Changing Demos, A Burst of Skin Tones, Colors By Christine Bittar side, big introductions came from Estée Lauder, which expanded its lineup with a larger number of colors for all new foundations, and Lancome’s Color I.D. foundation, which bowed osmetics makers are finally taking pains to broaden their earlier this year. portfolios with additional brands and sublines geared African American consumers and others with coarse hair have toward African Americans, Hispanics and other women had an easier time finding appropriate haircare products. of color. The trend goes for mass-market as well as department Nonetheless, as with color cosmetics, the major store brands, which are both seeing high-profile manufacturers and top-selling brands have increasintroductions boasting an array of skin ingly become more inclusive in their product porttones and starpower. folios (see “Health & Beauty,” page S52). According to 2000 Census data, Overall, the men’s fragrance category, which there were 35.3 million Hispanics and was up 9% last year at mass merchants, has been 34.7 million African Americans in the invigorated by deodorant body sprays, like U.S. The cosmetics industry is now Unilever’s Axe and, to a lesser degree, Procter playing a game of catch-up to these & Gamble’s Old Spice, targeting males in their potent demographic trends. teens and early 20s. Now the No. 1 men’s fragrance Foundation products have been brand, Axe was up almost three-fold in ’03 vs. ’02, the most limited in the past, so brands with the arrival of new scents. from Maybelline to Lancôme have launched new Women’s fragrances, however, present a less rosy shades to accommodate broader color palates— picture, with sales more lackluster than ever. While perking up lackluster category sales in drug stores Coty introduced some new scents and body care and mass outlets along the way. Color splash: New lipsticks products under its Healing Garden brand to proWithin mass brands, those include new lines last longer, mix shades. vide a sales boost in 2004, results (which do not with a more varied color selection such as Mayinclude Wal-Mart figures) were down a dismal 15% last year. belline’s Wonder Finish, L’Oréal’s Tru Match, Cover Girl’s Tru With the category as a whole down 6.4% in 2003, private label Blend makeup (touted for easily matching virtually all skin brands, which collectively lead the category, were the only SKUs tones), plus added color SKUs from Revlon. On the prestige C COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (millions) 1. Cover Girl P&G, Cincinnati Grey, New York $283.1 $118.6 6.75 67% 6.30 52.2 2. Maybelline Maybelline, New York Gotham, New York 260.9 99.8 6.55 65% 6.45 51.2 3. Revlon Revlon, New York Deutsch, New York 242.8 99.9 6.63 67% 6.15 49.3 4. L’Oréal L’Oréal, New York McCann-Erickson, New York 167.4 124.0 6.61 55% 6.25 49.5 5. Max Factor P&G, Cincinnati Leo Burnett, Chicago 28.8 41.0 N/A N/A N/A N/A 1. Maybelline Expert Eyes Maybelline, New York Gotham, New York $52.4 $0.0 6.53 45% 6.24 49.4 2. Maybelline Great Lash Maybelline, New York Gotham, New York 49.9 9.5 6.56 36% 6.30 49.2 3. Cover Girl Eye Enhancers P&G, Cincinnati Grey, New York 28.4 7.7 6.47 39% 5.82 45.4 4. L’Oréal Voluminous L’Oréal, New York McCann-Erickson, New York 27.0 N/A N/A N/A N/A N/A 5. L’Oréal Infinite Wear L’Oréal, New York McCann Erickson, New York 23.9 N/A 6.46 28% 6.26 48.6 $49.0 $29.7 6.54 38% 6.00 46.5 36.0 5.0 6.32 39% 5.84 45.4 BRAND MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY COLOR COSMETICS* EYE COLOR* LIP COLOR* 1. Cover Girl Outlast P&G, Cincinnati Grey, New York 2. Revlon Super Lustrious Revlon, New York Deutsch, New York 3. L’Oréal Endless L’Oréal, New York McCann-Erickson, New York 31.6 12.3 6.34 41% 5.79 46.2 4. Max Factor Lipfinity L’Oréal, New York Leo Burnett, Chicago 28.8 9.5 6.55 31% 5.94 46.7 5. L’Oréal Colour Riche L’Oréal, New York McCann-Erickson, New York 25.1 0.0 6.31 42% 5.95 46.9 * Sum of top 15 SKUs S34 JUNE 21, 2004 Sources: Information Resources (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands COSMETICS and FRAGRANCES As for products, Revlon is streamlining its blush offerings next to post an increase last year. (Within cosmetics and fragrances, year, which may result in better inventory control. Cheek color private label is a chain’s own product, bearing a “brand” name, is one of the smaller subcategories in makeup, as women buy as in Duane Reade’s Apt. 5 line.) blush less than, say, lipstick or mascara. Reaching down to a more fertile segment, marketers have Simply called Revlon Blush, a powder, cream and bronzmade teen and tween girls a priority with makeup and specialer version rolled earlier this year and may ultimately replace ty toiletries such as flavored lip balm and fragrances, mostly via other SKUs. Additionally, this spring Revlon added Super licenses with candy or snack brands (such as Bubble Yum, SnapLustrous Lip Gloss (to complement its best-selling lipstick of ple and Tootsie Roll). Deals with young celebrities abound. the same name), and New Completion One-Step Makeup comMary-Kate and Ashley Olsen, for example, sold their fragrance pact (with two color palettes in one compact for better skinexclusively through Wal-Mart and began expanding the brand tone matching). That product is being played up for its “shade to other outlets this past spring. (The Olsens have a licensing precision,” as the average skin “has many subtle color differdeal with Coty). In the prestige area, department store brand ences,” per materials. Elizabeth Arden will look to lure females in their Revlon has also been active with teens to mid 20s via a license with Britney Spears TV promotions and movie tie-ins. In launching this fall. 2002, it launched several limited-ediOne by one, celebrities have taken the place of tion color collections to coincide supermodels and designers in the cosmetics and with the James Bond movie Die fragrance arena (think J. Lo’s two fragrances, Another Day. Its most recent movie Celine Dion’s perfume and an upcoming fall partner, Havana Nights, was barely launch from Sean “P. Diddy” Combs for men). visible and had a limited box office Beyond licensing, beauty marketers have been run last fall. That celluloid disapstriking deals with actors and entertainers as pointment might have kept Revlon brand spokesmodels. Among the notables: actress from riding along with Halle Berry in this sumNicole Kidman (Moulin Rouge, The Stepford Wives), mer’s Catwoman from Warner Bros. who has a contract with Chanel to appear in ads Thankfully, beauty marketers have less expenthis fall for its classic scent Chanel No. 5; and sive tie-in options with the rise in reality and actress Scarlett Johansson (Lost in Translation), makeover shows, such as ABC’s Extreme Makeover who will appear in ads for a new Calvin Klein fragrance. (Don’t feel sorry for the models. Tyra Hopeful glimmer: J. Lo’s Glow and Bravo’s Queer Eye for the Straight Guy. The latter program has featured many small and niche Banks has her own TV show). adds luster to a flat market. hair and skincare brands, but has also gotten Revlon continues to struggle financially, postmajor manufacturers to sign on. Among the closet-full of Queer ing losses for 22 consecutive quarters, but is hoping that a Eye beauty placements/endorsements: Paul Mitchell and Redrevamped advertising campaign will help change its fortunes. An ken hair products; Norelco’s Advantage shaver, nose hair trim$80-100 million umbrella campaign launched in April, via mer and beard trimmer; Johnson & Johnson’s Neutrogena Deutsch, New York, steps away from product and benefit-drivInstant Bronze (for sunless tanning); Church & Dwight’s Arm en ads, and was shot to resemble romance movie trailers. Fea& Hammer deodorant, and one of Gillette’s Oral-B electric turing spokesmodels Halle Berry, Julianne Moore and Eva toothbrushes. Toss in the Crest Whitestrips, bath salts and othMendes, the effort aims to create an emotional link with women, er branded products and you’ve got a beauty products showas executions use stirring Italian music and convey an image of case any marketer would love. giving viewers a peek into the celebs’ lives. B COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (millions) MEDIA EXPENDITURES (millions) 1. Private Label N/A N/A $34.6 N/A N/A N/A N/A N/A 2. Calgon Coty, New York Badger Kry, New York 23.4 $6.2 6.43 39% 6.11 47.9 3. Healing Garden Coty, New York Badger Kry, New York 13.3 7.3 6.73 15% 7.51 57.2 4. White Diamonds Elizabeth Arden, New York Goodby Silverstein, SF, 11.0 3.3 6.51 35% 5.53 45.6 5. Body Fantasies Parfums De Coeur, Darien, CT In House 9.1 4.9 6.31 17% 6.22 47.9 1. Axe Unilever, Greenwich, Conn. Bartle Bogle Hegarty, NY $50.9 $26.4 N/A N/A N/A N/A 2. Old Spice P&G, Cincinnati Saatchi & Saatchi, New York 18.6 4.1 6.32 77% 5.32 45.7 3. Gillette Series Gillette, Boston BBDO, New York 12.4 4.4 N/A N/A N/A N/A 4. Coty Stetson Coty, New York Unassigned 10.8 11.5 6.12 45% 5.36 43.1 5. Brut Helen of Troy, El Paso, TX N/A 10.7 N/A 5.92 51% 4.81 38.5 BRAND QUALITY FAMILIARITY PURCHASE INTENT EQUITY WOMEN’S FRAGRANCES MEN’S FRAGRANCES Sources: Information Resources (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S35 Superbrands CREDIT CARDS A Latte with That Purchase? New Programs Entice Users “They’re doing gangbusters business with it because they’ve packaged an entire suite of services that a small business owner can tap into,” he said. Support for Open has included ads on he credit card industry could share a theme song with those NBC’s reality show The Restaurant, as well as a spot featuring old Sex and the City promos: “How do you like it, How do David Collins, producer of Queer Eye for the Straight Guy. you like it? More, more, more.” The major companies all Card companies also are concerned with being “first in walvied for customers in 2003 by offering new rewards and rebates, let,” hoping consumers choose their card when making a puras well as splashy promotions promising cool prizes or once-inchase. To entice cardholders, companies ran numerous usage coa-lifetime experiences. promotions dangling enticing prizes. MasterCard gave away a Each company’s gross dollar volume went up “trip-a-day” to Universal Studios in a tie-in with The Cat in the Hat, last year, with American Express recording the which followed a “priceless summer weekends”-themed program largest percentage gain (up 12%) and Visa topping that offered a summer home prize. Visa gave away access to an $1 trillion for the first time. Now that most conexclusive after-hours party at Disney World as well as the “Ultisumers have and use credit cards (on average they mate Nascar Experience,” including a pace car ride. have 10 total), card marketers faced the dual chalDiscover, meanwhile, hyped its involvement with the Times lenges of keeping existing customers and luring Square New Year’s Eve ball-drop with ads and a promotion feamarket share away from checks and cash. turing 50 “lost” orange wallets in the city. The game plan: the For existing customers, companies introduced first five finders got to grab cash out of a money booth in an innovative rewards programs. “Card companies are giveffort to land a $100,000 grand prize. ing consumers the option to make rewards more specific and not The “first in wallet” premise also is behind as generic,” said David Robertson, publish“contactless” efforts like MasterCard’s Payer of the consumer payment industry newsletPass and American Express’ ExpressPay. ter The Nilson Report. “They are moving These products, which both received local beyond the aspirational, like frequent flier support in test markets in 2003, allow users miles, to the practical, which could be cash to save time by simply “waving” their card at back at a gasoline station, gifts of merchana scanner, eliminating the need for a reader. dise or discounts at participating merchants.” In an effort to draw new customers, card One example is Visa’s new Duetto card in companies also pursued the young adult marpartnership with Starbucks, which functions ket though programs like MasterCard’s like a regular Visa card letting users earn cash Doing a duet: Visa users can earn cash “Priceless Edge,” an essay contest which last rewards redeemable at the coffee chain, and and points redeemable at Starbucks. year offered year-long sports and music also serves as a reloadable Starbucks card. internships, and Visa’s “Ideas Happen,” which rewarded entre“We’re making it more relevant to [the individual] as people preneurial ideas with a $25,000 stipend. American Express are demanding more and more of their plastic and expecting wooed that audience through sponsorship of a Sting concert in their cards to make life easier,” said Will Valentine, Visa’s manChicago under its Blue Cash brand and other music tie-ins. ager of corporate relations. With debit cards now accounting for 26 cents of every dolOther new programs included Discover’s Cashback Bonus lar paid, card companies also continued to market those proPlus cards, offering up to 10% returns when redeemed at retail grams via dedicated ads. Along with debit cards, prepaid gift partners like Lands’ End and Cooking.com; and American cards and travel cards—like those introduced in 2003 by DisExpress’ Blue Cash card, with a 5% back rewards component. cover and American Express, respectively—are potential drivAmerican Express also introduced a customized Membership ers of future growth. In addition, as TV audiences continue to Rewards program with private concierge service for cardholders. splinter, viral marketing such as American Express’ recent online In addition, Robertson praised the company’s Open small busi“Seinfeld/Superman” vignettes, and event marketing, will play ness network products, whose comprehensive offerings also greater roles in the category. include cash-back elements. B By Hilary Cassidy T COMPANY NAME, LOCATION LEAD AGENCY, LOCATION GROSS DOLLAR VOLUME (billions) MEDIA EXPENDITURES (millions) 1. Visa Visa USA, SF BBDO, NY $1,100.0 $291.0 6.97 94% 7.76 65.2 2. MasterCard MasterCard Int’l., Purchase, NY McCann-Erickson, NY 636.8 291.3 6.81 91% 7.34 61.4 262.1 274.0 6.52 77% 5.95 50.3 94.6 87.5 6.58 77% 6.28 52.0 9.2 2.4 5.85 38% 4.38 50.3 BRAND 3. American Express American Express, NY Ogilvy & Mather, NY 4. Discover Discover Fin. Svcs., Riverwood, IL Goodby, Silverstein, SF 5. Diners Club Diners Club Intl., Chicago Wunderman, Chicago QUALITY FAMILIARITY PURCHASE INTENT EQUITY Sources: The Nilson Report (gross dollar volume); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S36 JUNE 21, 2004 www.brandweek.com Superbrands ENTERTAINMENT Brands Invade TV and Music, But Movies Can’t Keep Pace Concerned they might have to pay millions in make-goods to advertisers for missed ratings guarantees, network types deflected the blame from their less-than-stellar shows. They suggested uch like Rachel and Ross, all signs point to the continuthe problem was with the auditor, not the audience. They charing saga of TV’s full-on flirtation with branded content. acterized Nielsen’s ratings system as flawed, and asserted that a During 2003, American Express, Coors, AT&T, Pier 1, Pepmethodology switch had negatively affected the new numbers. In si, Mitsubishi and others got more than walk-on roles in reality other words, their ratings had been consistently crappy. shows, while American Idol 2 contestants not only sat on Coke-red Then, the multicultural clash began. Nielsen’s plan to launch couches, but crooned in cheesy videos about all the “local people meters” instead of its long-used diary system was “Fun, Fun, Fun” they were having in Fords, and met with heavy opposition, from Fox, among others. Networks and faked orgasms for Clairol Herbal Essences shampoo. multicultural groups fear the new method undercounts minority But in this hotbed of hookups, some sour relaviewers and ratings points, which could result in millions of lost tionships are creating the medium’s latest soap ad dollars and, as a result, a drop in shows with minority casts. operas, drawing more attention than usual to activNielsen countered that its new system would help advertisities on the small screen. ers better target minority viewers and assist broadcasters in taiTo make room for the 16 hours of unscripted TV loring shows to those audiences. At press time, Nielsen roundshows that will grace schedules this fall, networks ed up an independent task force to assess the are breaking up with the sitcom, changes ahead of a congressional audit. a middle-aged format in need of a If TV wasn’t enough of a battleground, seriously extreme makeover. Only five of last consider the turbulent music world, which year’s 19 new comedies will return, and the continued its inexorable slide in 2003. There’s genre has lost such long-running ratings-graba silver lining in those clouds: Year-over-year bers as Friends and Frasier. That’s made for a music sales have risen 9.1% in the first three lot of handwringing among advertisers over months of 2004, according to Nielsen Soundthis year’s upfront market, which, as of this Scan. Albeit pessimists will be quick to note writing, was on track to pull in over $9 billion that besting the dismal album sales of the past with CPM increases in the high single digits. three years isn’t much to brag about. Last fall, audience measurement firm Even the most hardened cynic, however, Nielsen Media Research (which like Brandweek, is a unit of VNU) reported that Oh say can you OC: Music promo as plot would have a difficult time scoffing at the escalation of iPod Nation. Throughout 2003, in spite of all the sitcoms with plots involv- point was featured in Fox’s The OC. legal downloading fueled the radio star, and ing regular guys married to hot babes, male it’s one of a few hopeful trends affecting the ailing industry. viewers age 18-34 had vanished. Nielsen gauged their prime time In April of last year, Apple launched its highly publicized viewing rate as 7.7% lower than fall 2002, or about 4.5% per night. iTunes Music Store, which allowed customers to quickly find, In terms of the total day, viewership was down 14.7%. Where had purchase and download music for 99 cents per tune. Instantly, all the guys gone? To videogames, to the Internet, to more active the brokering of MP3s became a popular sport. “iTunes’ brand pursuits, some speculated, because the fall 2003 schedule was campaign and the cross-marketing with the iPod put them way ahead lacking in shows targeting young men. By Becky Ebenkamp M LEAD AGENCY, LOCATION 1. Warner Bros. Time Warner, NY MediaCom, New York 2. Buena Vista Walt Disney, Burbank, CA 3. Sony Pictures Sony, Culver City, CA MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY $1,600.0 $522.3 6.84 82% 7.12 57.9 Various 1,520.0 430.2 6.72 34% 6.88 53.3 Universal McCann, New York 1,200.0 570.5 6.79 66% 7.14 56.6 4. Universal NBC Universal, NY OMD, New York 1,080.0 436.7 6.88 78% 7.15 58.6 5. New Line Cinema Time Warner, NY Carat, New York 922.0 193.6 7.03 43% 7.81 61.9 6. 20th Century Fox News Corp., NY MindShare, Denver 800.0 318.3 6.81 81% 7.45 60.3 7. Paramount Viacom, NY In-house 697.0 478.2 6.92 79% 7.30 59.0 8. Miramax Films Walt Disney, Burbank, CA Palisades Media, Snta Monica, CA 695.0 264.0 6.79 53% 7.36 57.1 9. MGM/UA MGM, Los Angeles OMD, New York 360.0 188.2 6.82 78% 6.96 55.6 DreamWorks, Univ. City, CA GSD&M, Austin, TX 247.0 122.3 7.11 58% 7.82 61.8 10. DreamWorks Sources: The Hollywood Reporter (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S38 JUNE 21, 2004 www.brandweek.com OC: J. Lubin/FOX TOTAL SALES (millions) COMPANY NAME, LOCATION BRAND ENTERTAINMENT of the class,” said Beth Lerch, president of The B Company, a marketing communications firm specializing in music. “There were other sites out there already, but nobody made that huge consumer impact, and iTunes came in and stole the stage.” Now, a little over a year after Steve Jobs bowed his latest venture, over 100 legal music downloading sites exist worldwide, among them eMusic.com, Musicmatch, Rhapsody, Limewire and even that once-demonized downloader, Napster. And they’re having an impact: The burgeoning online music market sold more than 25 million tracks from January to March 2004, per Nielsen SoundScan, more than the number of tracks purchased over the whole second half of 2003 (19.2 million). In more passive media, artists and labels are looking for new and novel ways to promote their tunes. TV shows are using music to such a degree that it goes beyond simple promotion; it’s a primary plot point in some cases. When Geffen band Rooney, for example, made a guest appearance on Fox teen drama The OC this season, the episode featured not just song samples and amateur artist acting, but the show’s attractive characters chattering about the band’s greatness, playing Rooney CDs in their bedrooms and attending a much-ballyhooed concert. NBC show Las Vegas did a similar deal with Maverick artist Ben Jelen. An episode featured the singer gabbing with a character while soundchecking for a show at the casino, and his song www.brandweek.com Superbrands accompanied an emotional montage in which a character who was shipping off to Iraq said goodbye to his friends. “It was a heck of a placement and didn’t seem overly forced,” Lerch said. “Kudos to the label for working that out.” Network “album cards,” which list soundtrack info at a show’s end, definitely drive viewers to the Web site to find out the names of the songs, Lerch added, noting that such plugs generally create a two- to three-week sales bump for both new and established artists. “What I’m waiting to see next is for the TV shows to make alliances with sites and wireless companies to share on the song downloads they’re driving,” she said. Commercials continue to be a great way to get heard, too: Being the soundtrack to an iPod ad is nice work if you can get it—just ask members of the band Jet. Another artist embracing brands: David Bowie, who recently allowed Audi to “mash” something old (the classic “Rebel, Rebel”) with something new (“Never Grow Old” from his current CD) for an ad. Additionally, consumers were invited to create their own Bowie song collages and vie for an Audi TT Coupe. For the film world, 2003 saw its fair share of hits—Finding Nemo, Pirates of the Caribbean and Lord of the Rings: The Return of the King—but box office revenue fell short of its heady pace: ticket sales hit $9.42 billion in JUNE 21, 2004 S39 ENTERTAINMENT Superbrands mega partner deals. Marketers feel as if studios 2003, slipping just 1% from the record $9.52 bilare signing on anyone and everyone, and worlion of the prior year. Spending on advertising ry their brands are getting lost in the shuffle by major studios, meanwhile, rose to $3.3 billion, (and, as a result, at 99-Cent stores.) Studios are up $200 million from the prior year with the averbecoming more conscious of this and trying age price for making and marketing a film rising to resist the temptation to take on a half dozen to a whopping $100 million. or more promotional partners per picture. For studio marketers, the high costs make it Warner Bros. reaped gains last year on its overimperative to find promotional partners with hyped Matrix movies, but learned that brands ready cash and to deftly satisfy businesses with and filmmakers sometimes don’t mix. It intendifferent objectives. Merging art with commerce tionally lined up only three partners—Pepsi, will always pose a challenge, but heading off Kraft and Amtrak—for The Polar Express, its potential problems is easier for those who bring November 2004 tentpole. everyone, and their ideas, to the table early on. Hollywood execs are also getting “We’re making an effort to come up with cremore proactive in pitch meetings ative in the beginning; sitting with our filmwith brand partners. Instead of makers and companies we want to tie in with and going in and outlining a film’s saying, ‘Can we do this? Is this the way we want to go?’” said Erin Corbett, svp-domestic pro- The color of money: Shrek 2 renews plot, Corbett and Louise Soper, vp-national promotions, are armed motions for Warner Bros. Pictures, the top the jolly green franchise. with storyboards and specifics for grossing studio with $1.6 billion in box office brand tie-ins and other tools to get the creative last year. “We hypothetically all sign off on this 18 months in juices flowing. “They’re really responding to it,” advance, so why not deal with it upfront to help avoid these issues Soper said. “Even if it’s not something they end up from coming up later?” using, it gets them to see how a film partnership could work.” B While flashy tie-ins abound, brands are getting fed up with www.brandweek.com JUNE 21, 2004 S41 Superbrands FAST FOOD Say Goodbye to ‘Super-Sizing’ But Hello to Real Profits By Kenneth Hein R ight about this time last year, things looked grim for the fast food giants. McDonald’s, Burger King and others seemingly had no answer to shifting consumer tastes. One look at the burger giants today, however, shows a sharply different picture. Thanks to feverish product innovation, fresh advertising and a warm embrace of folks trying to live healthier lifestyles, the category has rebounded. Sales at the top 200 chains grew 5.5% to $158.3 billion last year, per Technomic, Chicago. Category leader McDonald’s launched an adult “Go Active” Happy Meal nationwide last month, with a premium salad, bottled water, pedometer and exercise booklet. The move followed a successful pr push last year with Oprah Winfrey’s fitness guru, Bob Greene, telling folks they can indulge at times so long as they kept up with exercise and a balanced diet. Even kid’s Happy Meals got healthier with sliced Apple Dippers. All white-meat chicken nuggets, McGriddles breakfast items and new Chicken Selects are keeping the registers ringing—even as “super-sizing” was discontinued earlier this year amid a run of bad press. McD’s saw record April sales, including double-digit growth in the U.S. Of course, the ubiquitous “I’m Lovin’ It” effort from assorted agencies has been hard to miss, with dozens of ads now in rotation. In 2003, U.S. sales rose to $22.1 billion from $20.3 billion. Burger King, which was on its way to being a poster child of brand mismanagement, may have turned the corner. Earlier this month, it promoted CFO John Chidsey to president. After 21 months of shrinking sales, same-store results were up 4.4% this April. BK has embraced a quirky ad strategy from new shop Crispin Porter + Bogusky, Miami. It began with a revival of the chain’s “Have it your way” tag in a series of spots, followed by a buzzworthy online effort featuring a “Subservient Chicken” acting out visitor’s commands to help launch the Chicken TenderCrisp sandwich. Next up were ads with imaginary fashion designer “Ugoff” for an entrée sal- ad with a special pouch to keep shrimp, chicken or beef fillings hot. A new Angus steak burger and a reformulated Whopper that tastes more like the original round out BK’s menu options. The offerings can only help as its 2003 sales were down for the second year in a row, dropping to $7.9 billion vs. $8.3 billion. Wendy’s, meanwhile, may have found a TV pitchman to replace its deceased founder Dave Thomas. Mr. Wendy, the chain’s “unofficial spokesman,” has touted salads at a house party thrown by William Shatner, its Chicken Temptations sandwiches and its Super Value menu. Wendy’s appears to be closing in on BK as 2003 sales jumped by more than half a billion dollars to $7.4 billion. Subway launched new ads, via Fallon, Minneapolis, only to cut them short—and ultimately, fire the new agency—as consumers did not get the joke. This summer, it will roll out toaster ovens to blow a hole in the Quiznos Sub chain, which had been cruising along nicely. Quiznos hatched its own eyebrow-raising ad effort with anthropomorphic rodent-like “Spongemonkeys” this year via The Martin Agency, Richmond, Va. But Subway can still have the last laugh: its sales hit $5.7 billion, while Quiznos was up 43% to $818 million. Pizza Hut, which had $5 billion in sales, hit upon one of pizza’s best innovations since the little discs that keep the box from sticking to the cheese. Its 4forAll pies offer four square pies in one box, enabling mom to have anchovies, dad to get pepperoni and so on. Ads from BBDO, New York, featured pop tart Jessica Simpson, who showed up again to launch its Buffalo Chicken topping. Meanwhile, chief competitor Domino’s Pizza filed for an initial public offering and is mulling new products, including a twolayer Doublemelt pizza. Domino’s, which posted $3 billion in sales, plans on selling as much as $300 million in common stock. KFC’s strategy has zigzagged since moving its account to FCB, Chicago. It was criticized last year for portraying fried chicken as healthy fare, but hopes it now has a stabilizing message with its “Chicken Capital U.S.A.” campaign. KFC added an entire new roasted chicken menu that it is pitching to younger health-conscious women. Competitor AFC Enterprises’ Popeyes Chicken and Biscuits launched a $20 million effort in January, positioning itself as the choice for thrillseekers. Cramer-Krasselt, Chicago, handles. Tag: “Love that chicken at Popeyes” continues. B COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (billions) MEDIA EXPENDITURES (millions) 1. McDonald’s McDonald’s, Oakbrook, IL DDB, Chicago $22.1 $547.5 2. Burger King Burger King, Miami Crispin, Porter + Bogusky, Miami 7.9 270.3 6.44 97% 7.65 61.8 3. Wendy’s Wendy’s Int’l., Dublin, OH McCann-Erickson, NY 7.4 297.3 6.86 96% 8.19 66.5 4. Subway Doctor’s Assocs., Milford, CT Fallon, Minneapolis 5.7 248.1 6.97 95% 8.27 67.6 5. Taco Bell Yum! Brands/Taco Bell, Irvine, CA FCB, San Francisco 5.3 200.7 6.50 92% 7.53 61.3 6. Pizza Hut Yum! Brands/Pizza Hut, Dallas BBDO, NY 5.0 171.3 6.66 96% 7.74 63.6 7. KFC Yum! Brands/KFC, Louisville, KY FCB, Chicago 4.9 222.3 6.51 95% 7.55 61.1 BRAND QUALITY 6.35 FAMILIARITY PURCHASE INTENT 98% 7.51 EQUITY 61.4 8. Starbucks Starbucks, Seattle Wieden + Kennedy, Portland, OR 3.7 8.1 6.79 74% 7.06 57.5 9. Domino’s Pizza Domino’s Pizza, Ann Arbor, MI J. Walter Thompson, NY 3.0* 114.3 6.42 92% 6.87 56.5 10. Dunkin’ Donuts Allied Domecq, Randolph, MA Hill Holiday, Boston 3.0* 50.2 6.76 85% 7.46 60.2 * Figures rounded to the nearest tenth S42 JUNE 21, 2004 Sources: Technomic (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands FINANCIAL SERVICES Economic Factors Portend Shift Away from Consumers By Todd Wasserman competitive and banks are spending more on advertising just to keep up. Bank of America, for instance, increased its marketing costs by $232 million, per its annual report, though $105 million n one respect, it was a quiet year for financial services marketers of that went to direct marketing for B of A’s credit card business. as Citibank, J.P. Morgan Chase, Merrill Lynch, Washington Gordon Goetzmann, managing vp of First Manhattan, New Mutual and others stuck with ongoing campaigns. At the same York, said the traditional measure of marketing spending for the time, however, a big story was brewing in the category: the fourcategory is 1.8% of revenues, but some, like Charter year love affair with consumers began to sour. One, have surpassed 4%. “I expect to see some of Many observers are bullish that firms will continue opening the marketing reined in,” Goetzmann said. banks at a torrid pace, requiring bigger ad spends, but those preRichard Bove, managing director at Hoefer and dictions come with a galaxy of asterisks. In its 2003 year-end report, Arnett, a San Francisco-based financial analyst firm, Merrill Lynch said increased competition among regional banks said he believes that in about six months, banks will would lead bigger players to up spending to defend their turf. It realize that the market is oversaturated and then also speculated that rising network TV costs would force banks to cut back on opening new branches and, by extenspend 15-20% more to maintain their 2003 awareness levels. sion, on advertising. “If things stay as they are, there Rodrigo Quintanilla, the report’s author, noted that rising interwill be a new bank opening every three and a half est rates could chill the influx of cash that went to mortgage ads. hours,” said Bove. “That’s unsustainable.” There is evidence that the mortgage sector has in fact hit its apex Since 2000, banks have set their sights and is now leveling off. Refinancing, which on consumers as many businesses defaulted accounted for 66% of all mortgage loan applion loans. Bove said financial services is a cations last year, per the Mortgage Bankers highly cyclical industry and at some point, Association, is no longer so hot now that 30banks will go back to targeting businesses year rates are approaching 6%. Freddie Mac, rather than consumers. When that happens, the nation’s No. 2 buyer of mortgages, prehe said, banks will begin spending less on dicted refinancing will continue to decline. The wooing consumers, so Sunday hours will be slowed refinancing market should have an gone and nuisance fees will return. effect on the finance and mortgage category, So much for banks, but what about ads for whose ad spending rose 32% to $543 million stock trading? With the Dow around 10,000 in 2003, per TNS/CMR. and the Nasdaq flirting with 2,000, can we Though mortgages only represent about All the way to the bank: In WaMu spot, a tenth of the $5 billion financial services cat- cheery mom ignores son-induced whiplash. look forward to a return of Ameritrade’s mohawk-wearing Stuart or E*Trade’s monkey? egory, the rise in mortgage ad spending Ameritrade, which swallowed up Datek in 2002, continues accounted for about a third of the overall 8.5% rise in the segto “aggressively advertise” its services, per the company’s 2003 ment. That disproportionate income on the way up could have annual report. Indeed, Ameritrade boosted its spend from $72.4 a similar effect on the way down. million to $90.4 million from fiscal 2002 to 2003, per the report. Another cause for concern, voiced by the Federal Deposit E*Trade, however, cut its spend 15%, from $45.6 million in 2002 Insurance Corp., among others, is that the housing bubble may to $31.8 million in 2003. burst, which, in combination with rising consumer debt, could As for the zany ads of yore, Jerry Gramaglia, former CMO result in defaults on loans. Even if that doesn’t happen, the FDIC of E*Trade, who is now entrepreneur-in-residence at ArrowPath warns that high credit-risk households have loaded up on debt, Venture Capital in Menlo Park, Calif., said he’d like to see a potentially leading to more loan defaults. In which case, banks return of such efforts. But he suspects that times have changed. will lose revenue and will likely think advertising to woo con“There’s been a direction that says [online trading] is movsumers isn’t such a hot idea. ing from adolescence to maturity and becoming more traditional, Those caveats aside, however, there is ample support for Quinmore conventional,” he said. tanilla’s claim that the financial services sector is getting more B I TOTAL ASSETS (billions) MEDIA EXPENDITURES (millions) $1,264.0 $226.0 6.23 56% 5.68 44.9 770.9 43.0 6.30 35% 5.73 45.2 736.5 165.0 6.35 74% 6.06 50.6 Leo Burnett, Chicago 602.8 129.0 6.39 31% 5.72 44.8 Boathouse Grp., Needham, MA 494.5 36.0 6.21 46% 5.23 41.8 COMPANY NAME, LOCATION LEAD AGENCY, LOCATION 1. Citigroup Citigroup, NY Fallon, Minneapolis 2. J.P. Morgan Chase J.P. Morgan Chase, NY Foote, Cone & Belding, NY 3. Bank of America Bank of America, Charlotte, NC Interpublic, NY 4. Morgan Stanley Morgan Stanley, NY 5. Merrill Lynch Merrill Lynch, NY BRAND QUALITY FAMILIARITY PURCHASE INTENT EQUITY Sources: Brandweek research (assets); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S43 Superbrands FOOD Crowded Low-Carb Market To Face New FDA Guidelines By Sonia Reyes Q uick: how many low-carb products were introduced in 2003? The answer: about 633. Now, how many have rolled out so far this year? That would be 1,051, per research firm Mintel Group, Chicago. Before long, the next time someone says there are “thousands” of low-carb products on supermarket shelves, he or she won’t be kidding. America last year officially became Low-Carb Nation. As evidence, one could cite the tens of millions of individuals on the Atkins, South Beach or some other high-protein diet. Or, one could note that restaurants are serving Atkins-approved menus and burgers without the buns; Krispy Kreme is planning low-sugar doughnuts; breakfast eaters are skipping orange juice; dieters are avoiding Slim-Fast; and even Italians, perhaps, are eating less pasta. TOTAL SALES (millions) MEDIA EXPENDITURES (millions) Saatchi & Saatchi, NY $330.0 $39.6 7.21 95% 7.97 67.8 Leo Burnett, Chicago 277.3 7.4 6.98 92% 7.37 62.7 General Mills, Minneapolis Saatchi & Saatchi, NY 256.5 42.4 7.03 87% 7.60 63.1 Kraft Foods, Rye, NY Ogilvy & Mather, NY 229.7 11.6 6.73 69% 7.15 57.8 General Mills, Minneapolis Campbell Mithun, Minneapolis 190.4 15.0 6.61 68% 6.96 55.6 COMPANY NAME, LOCATION LEAD AGENCY, LOCATION 1. Cheerios General Mills, Minneapolis 2. Frosted Flakes Kellogg, Battle Creek, MI 3. Honey Nut Cheerios 4. Honey Bunches of Oats 5. Cinnamon Toast Crunch BRAND For major food and beverage manufacturers, the trend that began as a trickle in 2002 last year triggered a flood of reducedcarb comestibles: everything from pasta, bread and cereal to milk, yogurt and condiments. With Heinz, Sara Lee, Kellogg, General Mills, ConAgra, Dannon and Kraft now all on board, trade publication LowCarbiz projects sales of low-carb products will reach $30 billion by year’s end. Yet, too many products could spoil the low-carb party. “Now that the big guys have joined the picture, I see a shakeout of smaller brands that have outlived their usefulness to retailers,” cautioned Ken Harris, partner at Cannondale Associates, Wilton, Conn. A key question regards consumer response to potential governmental changes. The Food and Drug Administration is expected to address carbohydrate and trans-fat labeling issues this year. The FDA may set standards as to what constitutes “low-carb” or “reduced-carb”—designations that marketers prominently display on-pack and in advertising efforts—as well as “net carbs,” QUALITY FAMILIARITY PURCHASE INTENT EQUITY READY TO EAT CEREAL CEREAL BARS 1. Nature Valley General Mills, Minneapolis Campbell Miithun, Minneapolis $146.8 $7.7 6.62 70% 7.16 56.9 2. Chewy Granola Quaker Oats, Chicago Element 79, Chicago 138.3 12.7 6.66 77% 7.13 56.6 24.9 6.51 75% 6.87 54.1 6.92 92% 7.43 62.1 6.09 47% 6.35 48.4 3. Nutri-Grain Kellogg, Battle Creek, MI Leo Burnett, Chicago 109.2 4. Rice Krispies Treats Kellogg, Battle Creek, MI Leo Burnett, Chicago 79.9 5. Milk ’n Cereal Bars General Mills, Minneapolis Campbell Mithun, Minneapolis 70.5 17.1 N/A COOKIES 1. Oreo Nabisco, East Hanover, NJ FCB, NY $524.2 $8.6 7.37 96% 8.36 71.6 2. Chips Ahoy Nabisco, East Hanover, NJ FCB, NY 356.3 2.8 6.99 92% 7.96 65.5 3. Chips Deluxe Keebler, Elmhurst, IL Leo Burnett, Chicago 135.5 3.3 6.97 63% 7.84 62.7 4. Pepperidge Farm Dstnctive Campbell Soup, Camden, NJ Young & Rubicam, NY 133.3 5.4 7.18 76% 7.83 62.7 5. Newtons Nabisco, East Hanover, NJ FCB, New York 132.6 2.9 6.75 71% 7.27 58.2 1. Ritz Kraft Foods, Glenview, IL J. Walter Thompson, Chicago $328.6 $16.5 7.22 97% 8.22 68.7 2. Cheez-Its Kellogg, Battle Creek, MI Leo Burnett, Chicago 320.0 23.6 6.93 89% 7.67 63.3 3. Wheat Thins Kraft Foods, East Hanover, NJ J. Walter Thompson, Chicago 277.0 18.2 6.80 86% 7.67 61.9 4. Pepperidge Farm Goldfish Campbell Soup, Camden, NJ Young & Rubicam, NY 257.9 16.2 6.98 89% 7.76 63.8 CRACKERS 5. Premium Saltines Kraft Foods, East Hanover, NJ N/A 228.1 6. Triscuit Kraft Foods, East Hanover, NJ J. Walter Thompson, Chicago 204.7 N/A 16.0 7.00 84% 8.13 65.5 6.72 85% 7.54 60.2 Sources: Information Resources (sales per year ending Dec. 28, 2003); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S44 JUNE 21, 2004 www.brandweek.com Superbrands FOOD a term often used to signify only those carbs that hike up bloodsugar levels. The FDA is also releasing a new food pyramid in 2005, with changes expected to include a recommendation that 50% of daily carb intake be from whole grains. Prior to his death last April, Dr. Robert Atkins built his legacy in the privately-held company he founded, New York-based Atkins Nutritionals, which continues to expand with a spate of new products, increased marketing budgets, new licensing agreements (Subway, TGI Friday’s) and widening retail distribution. Sales of Atkins-branded products totaled $148 million in 2003, up 225% from 2002, per Information Resources. Last October, Boston investment group Parthenon Capital and Goldman Sachs together purchased an 80% stake in Atkins Nutritionals for $666 million. Parthenon co-founder Ernest Jacquet said that the investors are exploring the possibility of taking Atkins Nutritionals public late this year or in 2005. At the same time, food companies have begun seeking alternative alliances. Kraft earlier this month agreed to promote some of its products using the trademark of the South Beach Diet. A noteworthy introduction in 2003 was Sara Lee Delightful Breads, with nine carb grams per slice. After five months on-shelf, Delightful is the best-selling BRAND brand in the Bakery Group and the ninth best-selling bread in the country, per IRI sales data provided by Sara Lee. Even Heinz resorted to a low-carb intro with One Carb Ketchup. Over in the cereal aisle, marketers were slower to join the fray. For a while, they focused on the hottest new addition: freeze-dried fruits. Specifically, it was the year of the berry. Noting Kellogg’s runaway success with Special K with Red Berries in 2002—which rang up $100 million in sales in its first year—General Mills rolled out Berry Burst Cheerios in Strawberry and Triple Berry. Kraft studded Post Honey Bunches of Oats with strawberries, and Kellogg followed with its Fruit Harvest cereals in Apple and Berry SKUs. By year’s end, cereal marketers figured they had the right answer to low-carb products. General Mills was first out of the gate in March with the launch of Total Protein. “Nearly 70% of consumers are limiting their carb intake, but finding foods that taste good and offer variety in their diets is challenging,” noted Peggy Stang, marketing manager for Total Protein. Kellogg fired back with low-carb Special K, with nine net carbs per serving trumpeted on-pack, as well as a campaign via Leo Burnett, Chicago. No. 2 cereal player Kraft is bowing several products behind its CarbWell brand, including cereals, cereal bars and salad dressings. Kraft Post will launch two low-carb cereals this month, just as Quaker Oats bows its Q-Smart brand of low-carb and zero trans-fat bars and other items. TOTAL SALES (millions) MEDIA EXPENDITURES (millions) BBDO, Minneapolis $849.6 $4.3 7.08 94% 8.19 67.8 COMPANY NAME, LOCATION LEAD AGENCY, LOCATION PepsiCo, Purchase, NY QUALITY FAMILIARITY PURCHASE INTENT EQUITY SALTED SNACKS 1. Lay’s 2. Doritos PepsiCo, Purchase, NY BBDO, Minneapolis 743.1 3.4 7.00 95% 8.06 66.6 3. Tostitos PepsiCo, Purchase, NY GSD&M, Austin, Texas 460.1 0.8 6.90 90% 7.91 63.8 4. Cheetos PepsiCo, Purchase, NY BBDO, Minneapolis 390.2 0.2 6.79 88% 7.58 62.0 5. Ruffles PepsiCo, Purchase, NY BBDO, Minneapolis 337.8 11.8 6.89 92% 7.89 64.6 $407.8 $14.8 6.49 52% 6.69 52.6 FROZEN DINNERS AND ENTREES 1. Lean Cuisine Cafe Classics Nestlé, Glendale, CA Euro RSCG MVBMS, NY 2. Stouffer’s Nestlé, Glendale, CA Euro RSCG MVBMS, NY 381.1 2.2 6.58 75% 7.35 57.8 3. Hot Pockets Nestlé, Glendale, CA Euro RSCG MVBMS, NY 287.2 9.7 6.43 81% 7.19 57.3 4. Lean Cuisine Nestlé, Glendale, CA Euro RSCG MVBMS, NY 261.7 0.02 6.47 77% 6.82 53.9 Nestlé, Glendale, CA Euro RSCG MVBMS, NY 233.3 16.1 6.66 64% 7.18 56.5 Heinz, Pittsburgh DDB, San Francisco 229.0 2.4 6.36 48% 6.95 53.6 ` 5. Stouffer’s Family Style 6. Smart Ones FROZEN PIZZA 1. DiGiorno Kraft Foods, Glenview, IL FCB, Chicago $491.1 $29.6 N/A N/A N/A N/A 2. Tombstone Kraft Foods, Glenview, IL FCB, Chicago 333.5 0.8 N/A N/A N/A N/A 3. Red Baron Schwan Food, Marshall, MN Campbell Mithun, Minneapolis 269.4 3.5 N/A N/A N/A N/A 4. Freschetta Schwan Food, Marshall, MN Campbell Mithun, Minneapolis 208.5 5.4 N/A N/A N/A N/A 5. Totino’s General Mills, Minneapolis Saatchi & Saatchi, NY 181.8 0.0 N/A N/A N/A N/A COFFEE 1. Folgers Procter & Gamble, Cincinnati Saatchi & Saatchi, NY $402.3 $23.6 6.95 84% 7.31 60.3 2. Maxwell House Kraft Foods, Tarrytown, NY Ogilvy & Mather, NY 286.6 12.2 6.80 83% 6.83 56.9 3. Starbucks Ground Kraft Foods, Tarrytown, NY Ogilvy & Mather, NY 134.0 8.5 6.78 70% 6.55 53.3 4. Maxwell House Mstr Blend Kraft Foods, Tarrytown, NY N/A 105.4 6.75 73% 6.71 55.4 N/A Sources: Information Resources (sales per year ending Dec. 28, 2003); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S48 JUNE 21, 2004 www.brandweek.com Superbrands FOOD The Atkins backlash, meanwhile, is well underway. The U.S. Potato Board launched a $1.8 million national print effort in January that touted the nutritional benefits of potatoes. Linda McCashion, a board rep, said her research showed that after six months, “consumers have an improved awareness of potatoes’ benefits, which hopefully will eventually translate into sales.” Trying to put some starch in their message, more than 150 pasta manufacturers convened in Rome earlier this year to develop a counterattack to Atkins. Barilla, the leading pasta maker, said it has no plans to introduce a low-carb pasta. American Italian Pasta rolled such a line in February. Weight-loss products also suffered from the Atkins effect. In its first major marketing push since being acquired by Unilever in 2000, Slim-Fast launched Savory Meal Options, a low-cal microwaveable line of pastas and soups that Whoopi Goldberg is currently touting in national TV ads, via Grey, New York. Soy, meanwhile, showed no signs of abating. Big G launched its soy-based SmartStart cereal, while White Wave stepped up marketing behind Silk. Ads via Arnold, Boston, showed consumers how Silk can blend with any lifestyle. Silk sales last year jumped 21.4% to $231 million, per IRI, while soy milk sales overall were up 18.6% to $307.9 million for the year ending Dec. 28. On the convenience front, ConAgra Foods built on its Healthy Choice franchise last summer by rolling out Flavor Adventures BRAND COMPANY NAME, LOCATION medley of Asian, French, Italian and American regional entrees. ConAgra offered a first in frozen foods: an on-pack “Try me free!” money-back guarantee for six months. Heinz also heeded the convenience call last year with an innovative packaging format for its new EZ Marinader in a pouch, which cuts back prep time via a marinade bag that holds up to three pounds of meat. Going forward, obesity should remain a hot-button issue. Frito-Lay preempted other snack marketers last year in phasing out trans-fats in its chips; it also made its first foray into the natural/organic segment with a seven-SKU Naturals line of lowfat and low-sodium chips. Tostitos were made with organic blue and yellow corn, and Ruffles came with reduced fat. Kraft, however, recently scrapped last year’s plans to cut portion sizes. Research showed consumers prefer to have the choice of whether to go with smaller portions, the company said. Kraft will offer a broad range of portion-size packages, including snacks in small packages such as its new Nabisco 100-Calorie Packs. For their part, nutritionists remained cautious about low-carb diets. Said Ruth Lahmayer, a registered dietician based in La Crosse, Wis., “I applaud marketers for rolling out so many food options addressing wellness, but I think some consumers are looking for a quick fix to their weight problems.” B LEAD AGENCY, LOCATION TOTAL SALES (millions) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY ICE CREAM 1. Breyers Unilever, New York Campbell Mithun, Minneapolis $658.9 $5.6 7.23 87% 8.13 66.7 2. Dreyer’s Edy’s Grand Nestlé, Glendale, CA Goodby Silverstein, SF 474.2 4.6 7.11 53% 8.01 64.2 3. Blue Bell Blue Bell Crmies, Brenham, TX In-house 241.6 3.3 7.13 29% 7.67 61.9 REFRIGERATED ORANGE JUICE 1. Tropicana Pure Premium PepsiCo, Purchase, NY Element 79, Chicago $1,417.5 $49.8 7.26 87% 8.30 68.0 2. Minute Maid Coca-Cola, Atlanta Doner, Southfield, MI 544.2 13.7 7.12 88% 8.01 65.6 3. Florida’s Natural Citrus World, Lake Wales, FL WestWayne, Atlanta 276.8 23.6 7.05 71% 8.07 64.5 REFRIGERATED YOGURT 1. Yoplait General Mills, Minneapolis Saatchi & Saatchi, NY $326.9 $28.7 6.88 71% 7.55 60.7 2. Dannon Dannon, Tarrytown, NY Young & Rubicam, NY 202.6 9.3 6.80 78% 7.41 59.4 3. Dannon Light ‘n Fit Dannon, Tarrytown, NY Young & Rubicam, NY 200.4 17.6 6.65 57% 7.04 56.2 SOY DRINKS 1. White Wave Silk Dean Foods, Dallas Berlin Cameron/Red Cell, NY $231.2 $5.8 6.72 27% 6.40 52.1 2. 8th Continent General Mills, Minneapolis Campbell Mithun, Minneapolis 34.9 0.1 6.84 10% 6.66 52.5 3. Sun Soy Dean Foods, Dallas N/A 10.7 0.2 6.41 8% 6.03 45.2 LUNCHEON MEATS 1. Oscar Mayer Kraft Foods, Madison, WI J. Walter Thompson, Chicago $813.0 $20.4 6.77 87% 7.50 61.1 2. Hillshire Farm Deli Select Sara Lee, Chicago Element 79, Chicago 166.3 9.4 6.61 64% 7.21 56.1 3. Butterball ConAgra Foods, Omaha, NE Grey, NY 154.8 2.5 6.59 67% 7.23 55.7 MEAT ALTERNATIVES 1. Morningstar Farms Kellogg, Battle Creek, MI Arc Marketing, Greenwich, CT $73.7 $0.3 6.58 24% 6.43 51.1 2. Boca Burger Kraft Foods, Madison, WI FCB, Chicago 58.8 5.9 6.33 29% 6.48 50.6 3. Gardenburger Gardenburger, Portland, OR RPA, Chicago 35.6 0.0 6.25 23% 6.32 49.4 Sources: Information Resources (sales per year ending Dec. 28, 2003); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S49 Superbrands FOOTWEAR /ATHLETIC Shoe Companies Use Body And Sole to Track Down Sales struggled to resonate in North America, and sales last year declined 7.4%. But the company is moving more design responsibility to its Portland, Ore., headquarters, and John Shanley, managing direcith few exceptions, the athletic shoe industry was a modtor of Wells Fargo Securities, said early results “are the best-lookel of consistency in 2003, following its footsteps of the ing [product] from the chain in probably five years.” prior year. Sporting Goods Intelligence reported U.S. sales New Balance, the largest privately held athletic shoemaker in at $8.25 billion, up 3.2%, led by midpriced fashion-oriented and the U.S., had flat sales in ’03 with its high-end product for serious retro styles from medium-sized lifestyle brands. Of the four largest athletes and baby boomers. The ongoing “N is for Fit . . . N is for players—Nike, Reebok, New Balance and Adidas, Performance” effort features feet photographed in black-and-white which make up about 70% of the market and genin performance stances with a colorful “N” on the side of the foot. erally have a more performance-oriented positionReebok, the lone gainer among the majors, notched increases ing—only Reebok’s revenue jumped significantly. of 11% by practicing smart brand differentiation and taking advanThe rest were flat or saw slight sales declines. tage of a transitional year in the retail environment. On the perThe major increases in the category went to such formance side, Reebok introduced running and training lines along brands as K-Swiss (up 50%), Converse (35%) and with a campaign themed, “Wear the Vector. Outperform,” which Puma (42%,) which attracted the youthful or fashhighlighted its athlete endorsers, including Allen Iverson, Ray ion customer with unique marketing strategies. Lewis and Andy Roddick, and its NFL and NBA alliances. Reebok K-Swiss’ ads featured “regular” people rather than also put support behind its Classic line, which fit the well-known athletes; its new campaign is retro fashion trend and saw 18% sales gains in ’03, themed, “Put your spin on it.” Converse played up and its young male-targeted Rbk sub-brand. With its heritage: Vintage-flavored ads focused on oldendorsers like hip-hop artists Jay-Z and 50 Cent, it school basketball while the introduction of the conaccounted for 15% of Reebok’s sales last year. troversially named Loaded Weapon performance Reebok and others also benefited from a Nikeline tied back to its 1980s Weapon shoe. And Puma Foot Locker dispute dating back to 2002. With top engaged in joint guerrilla marketing with trendy Nike product pulled from Foot Locker stores, the brands like BMW’s Mini, practiced smart product retailer brought in replacement offerings from rivals. placement and ran limited offbeat ads featuring, for The feud was resolved last November, and Foot example, the Jamaican Olympic team. Locker again carries a broad assortment of Nike Concurrently, category giant Nike, which spends product—in fact, plans include some joint marketabout 11-12% of sales on marketing, saw sales dip 1.5% ing—but the inroads made by Nike’s competitors behind the retro trend. To address that market, Nike are likely to stick. The Nike-Foot Locker truce is even acquired Converse last summer. Its successes includmore significant as the retail giant is expanding its ed the ads and support for its Shox shoe, and its Show business: New Balance market share from 19% to 25% with its purchase this financial fortitude in signing as endorsers top NBA ad features product and user. year of 353 Footaction stores, the result of bankrookies LeBron James and Carmelo Anthony. ruptcy filings by Footaction parent Footstar (another 287 FootacAdidas may have the NBA rookie market cornered in 2004, howtion stores are closing). Though retailers will still opt for the prodever, having signed straight-to-pro high schoolers Sebastian Telfair uct diversity demanded by consumers, the consolidation means and Josh Smith to expensive deals. Joining NBA stars, including weaker brands will have a more difficult time competing as the MVP Kevin Garnett and Tim Duncan, they will add marketing firemajor players, both on the retail and product side, exercise their power to the company, which this year unveiled its “Impossible is financial muscle, according to Shanley. Nothing” ad effort. Adidas’ more European-styled product has B By Hilary Cassidy W COMPANY NAME, LOCATION BRAND LEAD AGENCY, LOCATION TOTAL SALES (millions) 1. Nike Nike, Beaverton, OR Wieden + Kennedy, Portland, OR $3,005.0 2. Reebok Reebok, Canton, MA Arnell Group, NY 1,036.0 MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY $145.8 6.88 87% 7.16 59.6 30.4 6.73 81% 6.78 55.3 3. New Balance New Balance Athl. Shoe, Boston Euro RSCG MVBMS, NY 910.0 10.3 6.92 59% 7.21 57.9 4. Adidas Adidas America, Portland, OR TBWA, LA; 180, Amsterdam 750.0 34.1 6.72 76% 6.84 55.6 5. K-Swiss K-Swiss, Westlake Vill., CA Gale Group, NY 369.0 18.6 6.45 36% 5.96 54.4 6. Converse Converse, North Andover, MA Butler, Shine, Stern, SF 245.0 5.3 N/A N/A N/A N/A 7. Vans Vans, Santa Fe Springs, CA In-house 194.0 5.7 6.69 34% 6.42 51.6 8. Asics Asics America, Irvine, CA VitroRobertson, San Diego 178.0 8.8 N/A N/A N/A N/A Sources: Sporting Goods Intelligence (sales; figures are wholesale + outlet/concept stores for U.S. only); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S50 JUNE 21, 2004 www.brandweek.com Superbrands HEALTH & BEAUTY Crest Gaining on Colgate; Blade Wars Reslice Market sold only $36 million more last year than Crest ($368 million in 2003, versus Crest’s $332 million), as compared with the $56 million sales difference in 2002, when Colgate’ sales were $397 mileauty is more than skin deep, as evidenced by the continlion versus Crest’s $341 million. ued escalation in the oral care category. While Colgate Unilever, meanwhile, sold its four oral care brands last fall remains the top-selling toothpaste brand, Crest has narto Church & Dwight, maker of the Arm & Hammer brands. rowed the gap by quickly introducing new toothpaste varieties, The company paid $104 million for three value brands—Aim, in some cases leaving Colgate to follow with me-too items. Pepsodent and Close Up—in addition to its higher-priced Consider Crest Whitening Expressions: With Mentadent toothpaste. A repositioning of Mentadent includes seemingly nothing left to do to jazz up toothpaste, print ads that tout its ability to whiten teeth within 14 days. Procter & Gamble launched the colorful line, Church & Dwight last year also picked up the rights to which consists of Cinnamon Rush, Citrus Burst Enamelon, and has recently relaunched the toothpaste as and Extreme Herbal Mint. The items are meant to Enamel Care. The original product had grown into a $20 milappeal to ethnic and younger consumers—or, as lion-plus brand by the late ’90s, but its parent company ultione P&G marketing director put it, “experientialmately folded following major debt and cash seeking consumers.” flow problems. The brand is now being posiTo play up the point, Crest tioned as a “re-mineralizing toothpaste” to has been using pitchman Emeril rebuild enamel on teeth with liquid calcium. Lagasse, the Food Network chef Gillette is looking to broaden its oral care known for his spicy New Orleans-style cookofferings beyond its current Oral-B products. ing and peppy shtick. In TV ads via Saatchi In March the company announced it was & Saatchi, New York, he is seen brushing his acquiring the $73 million Rembrandt line of teeth while employing his trademark phrases, at-home and professional tooth whitening “Bam!” and “Kick it up a notch.” products from Den-Mat. In response, Colgate recently launched its Whitening continues to be a hot segown extensions, Colgate Sparkling White toothment in oral care, with P&G and Colgate paste in Cinnamon Spice Gel with Mint Zing extending pitches for home whitening kits Baking Soda and Peroxide. Such efforts to use and dentrifice products into toothbrushes. highly flavored products to lure, for example, Express yourself: Crest’s resurgence P&G has been touting the whitening abiliHispanic consumers, is not unlike those of mar- comes via several new products. ty of its battery-operated Spinbrush toothketers within the household products category brush. It is also positioning Crest as a beauty brand with a (see page S56), where manufacturers have been offering a growing women-only print campaign for Spinbrush Pro Whitening. number of highly scented detergents and fabric softeners. Ads show the toothbrush alongside makeup brushes, with Crest’s efforts are working. Based on the top 15 items in the copy: “Blend. Shade. Define. Whiten.” Smaller copy mentoothpaste category, per Information Resources Inc., Colgate By Christine Bittar B COMPANY NAME, LOCATION BRAND LEAD AGENCY, LOCATION TOTAL SALES (millions) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY BAR SOAP* 1. Dove** Unilever, Greenwich, CT Ogilvy & Mather, Chicago $232.6 $25.7 6.93 87% 7.50 61.5 2. Dial Dial, Scottsdale, AZ GSD&M, Austin, TX 94.8 3.2 6.67 88% 7.05 58.1 3. Irish Spring Colgate-Palmolive, New York Young & Rubicam, New York 94.3 0.0 6.63 81% 6.73 55.2 4. Zest Procter & Gamble, Cinn. Grey, New York 52.8 12.2 6.55 81% 6.63 54.2 5. Caress Unilever, Greenwich, CT J. Walter Thompson, New York 51.6 3.2 6.58 65% 6.63 52.5 1. Colgate Colgate-Palmolive, New York Young & Rubicam, New York $367.7 $201.9 7.02 94% 7.77 64.9 2. Crest Procter & Gamble, Cinn. Saatchi & Saatchi, New York 331.8 66.6 7.21 96% 8.20 69.1 3. Sensodyne GlaxoSmithKline, Pittsburgh Grey, New York 55.6 11.6 N/A N/A N/A N/A 4. Aquafresh GlaxoSmithKline, Pittsburgh Grey, New York 49.4 28.4 6.59 82% 7.07 56.5 5. Mentadent Church & Dwight, Prncton, NJ Barefoot, Cincinnati 27.4 0.0 6.55 54% 6.66 53.4 TOOTHPASTE * includes top 15 deodorant and non-deodorant SKUs; ** includes Dove Nutrium S52 JUNE 21, 2004 Sources: Information Resources (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands HEALTH & BEAUTY largely on the introduction of four-blade Quattro, which brought tions a guarantee of whiter teeth in 14 days. in sales of $15 million in the same period, per IRI. Those sales Colgate is pitching a new manual toothbrush as offering betappeared to dig into Gillette’s Mach3 and Mach3 Turbo, down ter whitening ability. The product is said to “remove stains 30% 27% and 14%, respectively. (Sales of No. 2 brand Mach 3 Turbo better than an ordinary toothbrush.” were $29 million as of April 18.) Sales of refill blades tell the bigIn haircare aisles, like cosmetics, marketers are increasingly ger story, and Quattro refills are only at $11 million thus far. To targeting ethnic groups. The big players are introducing hairboost Quattro trial, Gillette has been offering bonus packs and care products made for African Americans under their larger discounts on starter kits as well as blades. brand banners, versus niche brands like Soft Sheen-Carlson, In the last month, Gillette introduced an ad campaign for its owned by L’Oréal. battery operated Mach 3 Power razor. A campaign via BBDO, P&G earlier this year launched Pantene Pro V Relaxed & New York, features top Nascar drivers, including Dale Earnhardt, Natural, “created for women of color” and packaged in dark Jr. and Jimmie Johnson. Gillette also inked a bronze and mocha-colored bottles. The line three-year marketing deal with English soccer includes Pantene Pro V Intensive Moisturizing phenom David Beckham, who will begin appearshampoo, Intensive Moisturizing ing in an ad campaign breaking in Europe in July. conditioner and styling aids suiting And let us not forget: The Botox backlash the needs of coarse, dry and fragile was bound to happen sooner or later. While busihair (Daily Oil Cream Moisturizer, ness is booming for dermatologists who adminWrap and Set Lotion and Intensive ister cosmetic procedures—Botox, chemical peels Oil Sheen Spray). and collagen injections—manufacturers of skin In addition, L’Oréal introduced creams and lotions have been marketing their an extension of its Vive haircare products as cheaper, less invasive alternatives to line called Nutrillum, marketed for getting shot up with a needle. “smoothing.” Andrew Jergens introCompanies have been running TV ads that duced an African American-targeted body lotion show images of a hypodermic needle or a sterile called Jergens Ash Relief Moisturizer, which doctor’s office, including L’Oréal’s Advanced addresses the needs of black women who often Wrinkle Corrector and Dermo Smoother with complain about drying skin getting flaky and assuming an ash-colored tone. Schick it to ’em: Quattro upped Boswelox, P&G’s Olay Regenerist and Avon’s Anew Clinical Line and Wrinkle Corrector. Last year also saw a surge in specialty hair- the ante in the blade wars. “Many women are curious about [dermatocare launches. Ralph Lauren extended its logical] procedures but are reluctant about the price, and the youngest-skewing fragrance Ralph with accessories/ancillary potential of temporary burns and irritation,” said Maria products such as shampoo. Victoria’s Secret, which has been Beltrametti, director global advertising at Avon. growing its beauty unit with new fragrances and color cosWhile products like these are popping up to ensure sales metics, is introducing a haircare line called So Sexy that is don’t erode in the face of treatment options like Botox, beauty expected to be in full distribution by summer’s end. By that marketers say they are offering alternative products to expentime, it will also introduce a second hair line, called Garden sive office visits. Sensuous Shine. Said Lisa Borak, Avon’s director of global skincare: “Most In the razor area, the blade wars between Gillette and Schick compelling for a majority of women is getting these great results have been heating up since Energizer acquired the Gillette brand and being able to do it at home.” in 2003. Sales of razors are up 17% for the year ended April 18, B COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (millions) MEDIA EXPENDITURES (millions) 1. Pantene Procter & Gamble, Cinn. Grey, New York $173.4 $163.0+ 2. Head & Shoulders Procter & Gamble, Cinn. Saatchi & Saatchi, New York 114.4 4. Clairol Herbal Essences Procter & Gamble, Cinn. Kaplan Thaler, New York 72.3 4. Dove Unilever, Greenwich, CT Ogilvy & Mather, Chicago 48.5 5. Garnier Fructis Maybelline, New York Publicis, New York 41.6 388.9 L’Oréal, New York McCann-Erickson, New York $135.4 $14.1 103.6 24.7 6.79 45% 6.06 48.9 92.0 64.7 6.68 55% 5.80 48.1 BRAND QUALITY FAMILIARITY PURCHASE INTENT EQUITY SHAMPOO* 6.80 75% 7.24 58.7 22.9 N/A 63.0** 6.73 N/A N/A N/A 76% 6.97 56.1 61.3** N/A N/A N/A N/A N/A N/A N/A N/A 6.63 55% 5.85 48.2 HAIR COLOR 1. L’Oréal Preference 2. L’Oréal Excellence L’Oréal, New York McCann-Erickson, New York 3. Clairol Nice ’N Easy Procter & Gamble, Cinn. Grey, New York 4. L’Oréal Feria L’Oréal, New York McCann-Erickson, New York 81.8 27.7 6.66 37% 5.94 47.6 5. Just For Men Combe, White Plains, NY In-house 73.8 18.1 6.02 41% 4.11 32.5 * Includes top 15 shampoo SKUs (regular and dandruff); **Includes media for shampoo and conditioners; +Includes total haircare media S54 JUNE 21, 2004 Sources: Information Resources (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands HOUSEHOLD In a Rather Dirty Year, Cleaning Up Is Big News kits with reusable handles, wipes or sponges that are tossed after use. Others include S.C. Johnson’s Scrubbing Bubbles Fresh Brush, with a flushable brush attachment; and Clorox’s Toilet Wand, which attaches to a flushable pre-treated round sponge. Marketers seeking to phase out old-fashioned brushes was a likely step, considering that manufacturers are seeking more highmargin answers to domestic dilemmas, à la those spiffy floorcleaning systems, which collectively have racked up nearly $1 billion in sales. The other subcategory just starting to pop is “preventables”—as in cleaners that prolong cleanliness. Among the first out of the gate last year was a liquid toilet bowl/bathroom cleaner with a novel stain-fighting agent: Clorox Bathroom Cleaner with Teflon Surface Protector was developed with DuPont; together with a spray version, the product is designed to “keep the bathroom clean longer,” by repelling dirt and stains, per materials. Another Clorox entry, Tilex Mildew Root Penetrater and Remover, also works to prevent mishaps, as it can penetrate grout and tile and attack stains below the surface. With so many new body washes and liquid hand soaps in the personal care arena, sales of bar soaps continued to decline. Dollar sales of deodorant bar soap fell 14% last year, per Information Resources, with sales for non-deodorant bar soaps flat. Manufacturers bear some of the blame here, however, since there’s been little innovation in bar soaps save for Unilever’s Dove brand. By Christine Bittar I t’s safe to say that for the past decade, American consumers have seen new household products that weren’t necessarily stronger or better cleaners, but instead were more convenient, or faster to use—and definitely better smelling. Yes, innovation had run dry on many fronts, save for those no-fuss $30 mops like Procter & Gamble’s Swiffer and pre-treated disposable wipes. The latest developments in household cleaning are disposable cleaners, and a now handful of products to help avoid messes in the first place. What better way for consumers to play along with the spate of home makeover TV shows now blanketing the airwaves? While all manner of brands have promoted their wares via product placement in movies and on TV, viewers of Bravo’s popular makeover show Queer Eye for the Straight Guy recently saw an episode where grooming guru Kyan Douglas took time out from his usual musings about clean nails and trimming nose hair to discuss the virtues of a sanitary bathroom. Presto! A plug was born for Reckitt Benckiser’s new Lysol Ready Brush, Lysol Sanitizing Wipes and Glass Plus Wipes. The Lysol toilet bowl brush, at $15 for the starter kit, comes with disposable (but not flushable) brushes and a replaceable can of foaming cleaner. It is the priciest of three new disposable brush COMPANY NAME, LOCATION BRAND LEAD AGENCY, LOCATION TOTAL SALES (millions) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY $228.4 $31.7 7.02 89% 7.96 63.8 119.5 22.1 N/A N/A N/A N/A CLEANERS* 1. Lysol Reckitt Benckiser, Wayne, NJ J. Walter Thompson, NY 2. Windex S.C. Johnson, Racine WI Foote Cone & Belding, Chi. 3. Clorox Clorox, Oakland, CA DDB, San Francisco 90.1 133.3* 7.02 66% 7.90 62.4 4. Pine Sol Clorox, Oakland, CA DDB, San Francisco 74.0 28.4 6.87 86% 7.64 61.5 5. Tilex Clorox, Oakland, CA DDB, San Francisco 52.5 15.9 N/A N/A N/A N/A $974.2 $28.4 LIQUID LAUNDRY DETERGENT 1. Tide Procter & Gamble, Cinn. Saatchi & Saatchi, NY 7.09 90% 7.68 64.1 2. All (plus All/Surf) Unilever, Greenwich, CT Bartle Bogle Hegarty, NY 289.7 10.6* 6.61 73% 7.04 56.3 3. Purex Dial, Scottsdale, AZ GSD&M, Austin, TX 270.8 2.7* 6.49 56% 6.96 55.0 4. Wisk Unilever, Greenwich, CT Bartle Bogle Hegarty, NY 151.6 4.6* 6.62 68% 7.12 56.6 5. Gain Procter & Gamble, Cinn. Leo Burnett, Chicago 145.6 16.9* 6.52 63% 6.64 52.9 POWDER LAUNDRY DETERGENT 1. Tide Procter & Gamble, Cinn. Saatchi & Saatchi, NY $453.7 $30.88 7.05 86% 7.50 63.2 2. Gain Procter & Gamble, Cinn. Leo Burnett, Chicago 132.9 16.9* 6.52 63% 6.64 52.9 3. Cheer Procter & Gamble, Cinn. Leo Burnett, Chicago 67.1 16.7* 6.64 78% 6.95 55.6 4. Arm & Hammer Chrch & Dwight, Prnctn, NJ N/A 65.3 N/A 6.62 70% 6.84 54.4 5. Surf Unilever, Greenwich, CT N/A 48.0 0.0 6.33 56% 6.72 52.7 * Sum includes top 20 SKUs S56 JUNE 21, 2004 Sources: Information Resources (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands HOUSEHOLD year, with sales of all brands up—except for Unilever’s Wisk liqSmall wonder, perhaps, that Unilever’s hoped-for “Path to uid. That brand, which has been battered by price and other presGrowth” strategy hatched a few years back has been steadily sures, was down 15%. Market leader Tide saw sales climb 5% revised downward. Annual growth targets are now 3% for its last year, while All was up 8%. Dial (recently acquired by Henkel) top brands versus prior goals of 5-6% per year. Niall FitzGersaw sales of its Purex detergent brand rise 14%. ald, who will exit as chairman in September to run Reuters, Just as marketers in other categories are increasingly focusvoiced his own disappointment about the trend in this year’s first ing on Hispanic consumers, household quarter report. brands are getting more active in reachProcter & Gamble, meanwhile, under ing out to that audience with SpanishCEO A.G. Lafley, appears to be in its best language ads and/or product extensions. shape in years, with strong financials and In household products, one hot button a succession strategy well in place—helpseems to be fragrance, leaving brands ing it avoid the embarrassment of Cocawith not just new and different scents, Cola’s awkward regime change. but more potent or highly P&G has regained ground by focusing fragranced SKUs. on billion-dollar beauty brands, but it has In fabric softeners, Colalso counted on bunts and singles from gate-Palmolive led the pack extensions of cleaning stalwarts. Among when it introduced Suavitel the newcomers: Mr. Clean Magic Erasin the U.S. two years ago, er, a disposable cleaning pad that concentrating on distribution removes scuff marks on floors and hand of the strong-smelling brand prints on walls; Mr. Clean AutoDry, a powin Hispanic areas. P&G has er gun that sprays and dry cleans cars (which not only made its Downey fabtogether helped triple Mr. Clean sales); Casric softener scents stronger, but cade’s Crystal Clear with Shine Shield for the also changed packaging, which now features dishwasher, ($7.2 million); and Cascade 2more darker-haired and ethnic faces. in-1 Action Pacs ($4.7 million). With timing that ultimately was poignant Midsize players including Reckitt Benckiser, Clorox and Dial have also held Germinating: Lysol wipes made their way and bittersweet, S.C. Johnson extended its corporate umbrella campaign at the end of steady, despite low prices at Wal-Mart. Clorox onto Queer Eye; Downy’s new packaging last year, via agency Foote Cone & Belding, pulled back on media spending to $88 million, meant to appeal to ethnic consumers. Chicago, with TV spots featuring Sam Johnwhich was less than 10% of revenue, per comson (then-chairman emeritus and the third generation compapany financials. Still, sales gained 7%, due to strong new prodny patriarch) introducing consumers to his son, Fisk Johnson. ucts like the Clorox Bleach Pen ($13 million). With the passing of the elder Johnson one month ago, Fisk, In detergents, a shift away from powders is nearly complete, who had taken over as chairman in 2000, is expected to continue with category sales down another 12% to under $1 million, per in spots formally branding SCJ “a family company.” IRI. Liquids, meanwhile, showed dollar sales up about 3% last B BRAND COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (millions) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY $705.0 $49.6 6.88 71% 5.53 48.1 650.8 63.7 7.01 76% 5.56 49.5 DIAPERS 1. Huggies Kimberly-Clark, Neenah, WI Ogilvy & Mather, New York 2. Pampers P&G, Cincinnati Saatchi & Saatchi, NY 3. Private Label N/A N/A 291.8 N/A N/A N/A N/A N/A 4. Luvs P&G, Cincinnati Saatchi & Saatchi, NY 230.6 31.4 6.68 58% 5.19 45.8 Kimberly-Clark, Neenah, WI J. Walter Thompson, NY $539.1 $36.5 7.30 94% 8.73 72.3 2. Puffs P&G, Cincinnati Publicis, New York 210.4 18 7.11 84% 8.11 65.9 3. Private Label N/A N/A 153.0 N/A N/A N/A N/A N/A 4. Scotties Kimberly-Clark, Neenah, WI J. Walter Thompson, NY 95.1 0.1 6.61 74% 7.29 58.1 1. Charmin P&G, Cincinnati Publicis, New York $794.0 $40.4 7.06 91% 7.86 65.3 2. Quilted Northern Georgia-Pacific, Atlanta DDB, New York 581.2 23.6 6.95 81% 7.73 62.2 3. Kleenex/Cottonelle Kimberly-Clark, Neenah, WI Ogilvy & Mather, NY 512.6 6.3 N/A N/A N/A N/A 4. Scott Kimberly-Clark, Neenah, WI J. Walter Thompson, NY 484.2 15.5 6.63 82% 7.13 57.7 FACIAL TISSUE 1. Kleenex TOILET TISSUE Sources: Information Resources (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S57 Superbrands PETROL Gas Companies Blend Profits, Messages of Saving Nature stick with the agency despite a recent review). The campaign continues, and TV may be added in the fourth quarter, per an agency source. In addition to its regular efforts emphasizing its respect for marine life, Shell broke ads lauding marine biologists and scienig Oil is cleaning up, literally. Record high oil and gas prices tists. A major fuels campaign will launch this summer, per a source. in the U.S.—spurred in part by war and terrorist jitters—are Meanwhile, petrol companies, responding to the challenge of taking a bite out of the economic recovery, but have beefed generic gasoline offered by big box stores and other volume retailup refinery margins, with $40-plus a barrel crude prices pushing ers, and also looking to trim costs, are selling their convenience gas well over $2 a gallon and the oil players farther store chains and focusing on gasoline branding. into the black. This year, Shell sold 1,750 of its branded c-stores ChevronTexaco profits were to franchisees, while maintaining ownership of up 37% to $2.6 billion in the first the refilling islands, and has been rebranding quarter of 2004, versus $1.9 bilthose assets. Conoco-Phillips sold a large piece lion in net income a year ago. of its Circle K c-store chain to Alimentation ExxonMobil saw its quarterly Couche-Tard for $830 million late last year. The profit climb about 12% from a company launched a three-year effort to rebrand year earlier to $5.4 billion. Not islands and pumps with the Conoco-Phillips surprisingly, none of the compalogo, and this year unveiled a unified campaign nies say they are planning ad camfor its 76, Conoco and Phillips 66 brands, via Daipaigns to address the high prices, although ley & Associates, Los Angeles, which touts QualExxonMobil did run paid editorials in The New Oil’s well: Jiffy Lube uses humor in TV York Times and The Wall Street Journal on oth- spots to promote its oil change service. ity ProClean gasolines. Quick lube players now compete with car dealerships, which er subjects including global warming and alternative fuels. are getting into the game to boost incremental income and build When attorneys general from 40 states met in Florida with five relationships with car buyers. In the midst of regional efforts by of the majors this March to ask why prices were so high, the Ford, GM, Chrysler and Toyota Express Lube, Valvoline Instant response seemed less than satisfactory. Florida AG Charlie Crist, Oil Change in January launched a campaign on the benefits of who said he’d consider suing the companies, characterized such preventative maintenance, and Jiffy Lube this year broke four answers as cold weather and shipping problems as “a little insulthumorous TV spots touting JL’s Signature Service Oil Change. ing,” per reports. Anne Tawney, vp-marketing, said JL will also launch opportuniShell (which owns Pennzoil-Quaker State, Jiffy Lube and othties with other Shell brands, including one with Pennzoil-Quaker ers) and BP are continuing corporate ad efforts positioning their State products for older cars targeting two million households. A environmentally friendly strategies. British Petroleum two years ago program with Shell gasolines is also on tap. augmented its “Beyond petroleum” ads with “BP on the street,” proB moting its pro-nature stance, via Ogilvy & Mather, Chicago (it will By Karl Greenberg B COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (billions) 1. ExxonMobil Exxon, Irving, TX DDB, New York $246.7 $30.9 6.33 81% 7.05 55.8 2. BP Amoco BP Amoco, London Ogilvy & Mather, Chicago 232.6 76.3 6.55 66% 7.29 57.7 3. Shell Royal Dutch Shell, Netherlands J. Walter Thompson, Houston 201.9 113.1 6.45 85% 7.01 56.0 4. ChevronTexaco ChevronTexaco, San Ramon, CA Young & Rubicam, SF 120.0 22.4 6.46 70% 6.93 54.9 5. ConocoPhillips Conoco Petroleum, Houston Campbell-Ewald, Warren, MI 104.2 16.1 N/A N/A N/A N/A 6. Marathon Marathon Ashland, Houston Berline, Bloomfield Hills, MI 41.2 16.3 N/A N/A N/A N/A 1. Jiffy Lube Pennzoil-Quaker State, Houston McCarthy, Boston $15.6 6.33 73% 6.17 49.9 2. Pennzoil Ten Minute Pennzoil-Quaker State, Houston In-house 57.9 0.2 6.46 40% 6.30 49.5 3. Valvoline Instant Oil Change Ashland Oil, Lexington, KY Doe-Anderson, Louisville, KY 4.8 N/A 6.39 46% 6.17 48.1 4. Texaco Xpress Lube ChevronTexaco, San Ramon, CA Young & Rubicam, SF 2.6 0.1 6.07 31% 5.85 45.2 5. Kwik Kar Kwik Industries, Dallas In-house 2.3 N/A 6.15 10% 5.76 43.8 6. Valvoline Express Care Ashland Oil, Lexington, KY Doe-Anderson, Louisville, KY 2.0 0.2 6.39 35% 6.21 47.9 BRAND MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY OIL COMPANIES AUTOMOTIVE AFTERCARE/LUBE (millions) $1,430.0 Sources: Brandweek research, National Oil and Lube News (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S58 JUNE 21, 2004 www.brandweek.com Superbrands PHARMACEUTICAL / OVER THE COUNTER ‘Purple Pill’ on Counters No Source of Indigestion By Christine Bittar T he market for allergy/cold and stomach remedies has been growing since two blockbuster drugs went over the counter: Schering-Plough’s allergy medication Claritin (in 2002) and AstraZeneca’s acid reflux pill Prilosec (last year). At the same time, the switches do not appear to be significantly cutting into sales of rival OTC brands. Consider the effect of Prilosec on the antacid category. The medicine consumers remember in DTC ads as “purple pill” has been repackaged in a purple box for OTC sale, and Procter & Gamble expects to exceed initial projections for first-year sales of $200400 million. Johnson & Johnson’s Pepcid antacid tablets were down 5% last year to $81 million, but sales for its newer Pepcid Complete SKU were up 13% to $47 million. Zantac took the category’s biggest hit, with sales down 10% to $76 million. Sales for the entire tablet antacid category, however, were up 5% last year to $1.4 billion. Similarly, with the introduction of Claritin to OTC and the launch of Wyeth’s Alavert in 2002, sales in the cold, allergy and sinus category were up 37% to $1.8 billion. Claritin, Claritin-D and Claritin Reditabs have all seen exponential sales increases. The only product to show a sales decline in the allergy category—at less than 3%—was Pfizer’s Benadryl. The introduction of loratadine (the chemical name for Claritin) hasn’t been a serious detriment to Benadryl, in part because of its reputation as an effective treatment for anything from food allergies to a bee sting. Elsewhere, private label brands dominated the over-the-counter arena, with sales increases in the allergy category (up 26%), antacids (2.4%) and laxatives (up 18%). The whole gastrointestinal/tablet category was up 4.5% to $1.4 billion. In analgesics, J&J/McNeil is in the process of another repositioning for Tylenol. The effort began earlier this year with an ad campaign via Deutsch, New York, replacing long-time agency Saatchi & Saatchi on the $115 million account. Last year, Tylenol’s “Take comfort in our strength” campaign had been replaced with the tag,“Because not playing is not an option,” an attempt to lure active baby boomers with a somewhat hipper-sounding message. The current push relies on safety, using a medical alert theme with PSA-style TV ads to mimic the look of breaking news. J&J marketers are playing up Tylenol as a more benign, “safer” option to other OTC pain killers with fewer potential prescription drug interactions than, say, ibuprofen. Tylenol’s TV and print ads directly mention Bayer’s Aleve, the preferred medication for arthritis sufferers. Tylenol Arthritis was down 4% to $53 million in 2003, while Aleve was up 5% to $151 million. While sales rose 7.4% for Tylenol liquid and 1% for Tylenol PM, the Tylenol base brand’s sales were down 10% to $300 million last year. The $2.2 billion internal analgesics category, meanwhile, remained essentially flat. B TOTAL SALES (millions) MEDIA EXPENDITURES (millions) $372.5 N/A N/A N/A Ogilvy & Mather, New York 318.0 $82.4 N/A N/A Deutsch, New York 154.8 36.5 6.85 85% Pfizer, Morris Plains, NJ Health@JWT, New York 119.6 38.0 6.88 81% 7.41 60.3 Novartis, Summit, NJ Corbett, Chicago 62.9 8.0 6.58 66% 6.69 53.3 1. Private Label N/A N/A $137.8 N/A N/A N/A N/A N/A 2. Pepcid J&J/McNeil, Ft. Washington, PA Lowe/Alchemy, New York 128.8 $53.7 6.54 61% 6.40 49.6 3. Zantac Pfizer, Morris Plains, NJ Health@JWT, New York 105.8 19.8 6.52 50% 6.19 49.5 4. Prilosec P&G, Cincinnati Publicis, New York 73.1 31.9 6.49 43% 6.00 47.4 5. Tums GlaxoSmithKline, Pittsburgh Torre Lazur, Parsippany, NJ 62.1 36.6 6.74 82% 7.27 59.5 J&J/McNeil, Ft. Washington, PA Deutsch, New York $544.0 $80.0 7.08 95% 8.07 67.2 COMPANY NAME, LOCATION LEAD AGENCY, LOCATION 1. Private Label N/A N/A 2. Claritin Schering-Plough, Kenilworth, NJ 3. Tylenol J&J/McNeil, Ft. Washington, PA 4. Benadryl 5. Thera-Flu BRAND QUALITY FAMILIARITY PURCHASE INTENT EQUITY ALLERGY/COLD MEDICINE N/A N/A N/A N/A 7.64 61.7 STOMACH/ANTACIDS (tabs) ANALGESICS 1. Tylenol* 2. Private Label N/A N/A 457.2 N/A N/A N/A N/A N/A 3. Advil Wyeth, Madison, NJ Grey, New York 285.5 56.7 7.05 88 7.64 63.4 4. Aleve Bayer, Morristown, NJ BBDO, Chicago/New York 151.2 45.1 6.99 80 7.41 60.1 5. Bayer Bayer, Morristown, NJ BBDO, Chicago/New York 111.0 27.8 N/A N/A N/A N/A * Includes four SKUs among top 15 S60 JUNE 21, 2004 Sources: Information Resources (global sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands PHARMACEUTICAL/PRESCRIPTION DRUGS Drug Sales, Spending Rise; Statins May Hit Stores Next By Christine Bittar I n Superbrands, we often discuss the impact of prescription drugs switching to over-the-counter status only in the context of the latter category. But drug companies increasingly must deal with the fact that the trend causes a marketing interplay between the two segments. First, the news: Cholesterol-fighting statins are the latest class of drugs likely to make the OTC move, with two of Merck’s cholesterol drugs, Mevacor and Zocor, potentially becoming available in U.S. drugstores by 2006. (Note: Zocor is going OTC in the U.K. soon, while Mevacor is available as a generic in the U.S., since it’s off patent.) Merck has pushed the OTC issue with the FDA in years past, but with little luck. Over the next year, however, the FDA may be more receptive to the switch because of the increased threat of cholesterol and heart disease in this country. If successful, the cholesterol transition would set up a broader marketing battle, akin to the one now being fought among allergy and stomach medication brands. In the allergy arena, for example, consumer ads for Aventis’ Allegra not only compare the drug to its prescription rivals (including Pfizer’s Zyrtec) but also to OTC options such as Claritin and even Pfizer’s Benadryl. Similarly, AstraZeneca’s prescription-strength stomach drug Prilosec (marketed over the counter by Procter & Gamble) and J&J/McNeil’s Pepcid have engaged in a volley of comparative TV ads since the former became available without a prescription late last year. Following a drug patent expiration, obtaining OTC approval can be advantageous for pharmaceutical marketers as they seek to undercut generic marketers’ prices. Zocor is patent protected until 2006, but nonetheless faces a huge amount of competition from recently approved cholesterol drugs such as AstraZeneca’s Crestor and Schering Plough’s Zetia. The other big story in 2003 was the significant spike in directto-consumer ad spending. Drug companies increased media outlays by 24% last year to $3.23 billion, following a drop from $2.76 BRAND COMPANY NAME, LOCATION billion in 2001 to $2.6 billion in 2002. Competition between prescription/OTC categories and a rush of me-too products—in areas such as erectile dysfunction—were among the chief reasons for the turnaround. Drug sales, too, were up last year. Sales of prescription drugs in the U.S. increased 11.5% to $216.4 billion in 2003, per IMS Health, Fairfield, Conn. To challenge Pfizer’s Viagra, Levitra (jointly marketed by Bayer and GlaxoSmithKline) arrived in August, while Eli Lilly’s Cialis was approved for sale domestically in January. Levitra touts itself as fastacting, a point made in ads starring former football coach Mike Ditka. It has since taken a gentler tack with ads featuring a woman talking about her mate taking Levitra. Cialis, meanwhile, used a romantic couple facing a sunset to promote its long-lasting attribute. The erectile dysfunction segment is expected to generate at least $300 million in media spending in 2004. Other new drug entries last year included Eli Lilly’s Strattera, a non-stimulating medication for attention deficit hyperactive disorder (ADHD), and a growing number of competitors to Allergan’s Botox in the cosmetic pharmaceutical category. Drug and biotech companies have invested considerable resources into dermatology products such as wrinkle fillers. Many doctors are using Botox and wrinkle fillers together as a dual therapy for lines. Two fillers that recently arrived in the U.S. market are Inamed’s Hylaform and Q-Med’s Restylane. Because physicians are required to administer the cosmetic procedure rather than write a patient prescription, the first line of marketing for these products is often targeted at doctors. Inamed, for example, is using price to get doctors to stock Hylaform. With DTC ads likely in the mix down the road, Inamed evp Hani Zeini said that phase one of the Hylaform launch includes an introductory promotion in which the perpatient cost of the drug to doctors—in addition to the company’s collagen products—will be the same as the equivalent amount of Q-Med’s wrinkle filler only. B TOTAL SALES (billions) LEAD AGENCY, LOCATION MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY 1. Lipitor Pfizer, New York Merkley + Partners, New York $9.23 $109.8 6.85 43% 6.00 49.0 2. Zocor Merck, Whitehouse Stn., NJ Ogilvy & Mather, New York 5.01 80.5 6.65 30% 5.51 44.7 3. Norvasc Pfizer, New York N/A 4.33 N/A N/A N/A N/A N/A 4. Zyprexa Eli Lilly, Indianapolis N/A 4.27 N/A 6.08 10% 4.92 37.7 5. Procrit Ortho Biotech, Raritan, NJ Anderson, DDB, Toronto 3.98 74.8 6.66 13% 4.61 35.7 6. Advair GlaxoSmithKline, Triangle Pk, NC Ogilvy & Mather, New York 3.63 101.3 N/A N/A N/A N/A 7. Nexium AstraZeneca, Wayne, PA Saatchi & Saatchi, New York 3.30 215.2 N/A N/A N/A N/A 8. Prevacid TAP, Lake Forest, IL Merkley + Partners, New York 3.19 114.0 6.66 42% 6.24 49.9 9. Zoloft Pfizer, New York Kaplan Thaler, New York 3.11 114.2 6.46 39% 4.89 40.8 GlaxoSmithKline, Triangle Pk, NC Torre Lazur, Parsippany, NJ 3.07 0.2 6.04 30% 4.66 37.0 10. Paxil Sources: Med Ad News (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S61 Superbrands RETAIL Wal-Mart Keeps Smiling, And Rivals Are Not Happy quality merchandise—if somewhat limited selection—at low prices. Its message resonates in “real people” ads, via Bernstein-Rein, Kansas City, Mo. In March, Wal-Mart began offering music downal-Mart’s smiley face once again this year has a lot to loads from its Web site for 88 cents a tune. Consumers can now grin about as Brandweek’s super retailer retains its comcash paychecks at designated registers in 44 states, a tactic the retail mand of the top position, with no others even comgiant will use to eventually morph into the banking business. ing close. But don’t count them out—the other retail Superbrands Small wonder that other brands want to join Wal-Mart’s ride. have been busy improving their merchandise assortments, shedDunkin’ Donuts plans to open 10 shops in Wal-Mart stores; and ding extraneous businesses and beefing up marketfollowing 2003’s decree to banish so-called “laddie magazines” ing messages in their quest for market share. FHM, Stuff and Maxim, Time Inc. has developed All You, a women’s Still, the Bentonville, Ark., titan is so big that lifestyle magazine for exclusive distribution in Wal-Mart stores. last month union leaders and community activists Kmart, which emerged from bankruptcy protection last May, met in Washington, D.C., to air concerns over the is counting on a redesigned apparel collection to give it a one-up retailer’s impact on wages and the economy. A bigover Wal-Mart’s cost-conscious consumers and Target’s trendy ones. ger concern, however, may be the rising cost of In April, it established a New York design team to upgrade qualigasoline, which is steadily taking a larger bite out ty and style. A campaign via new agency Grey, New York, plays of consumers’ wallets. For now, thanks to tax up the “K” and exclusive brands with the theme, “Kmart. Right rebates and home refinancings, the mood is mostHere. Right Now.” ly optimistic as consumers shop for Paul Guyardo, former evp-television and colorful new apparel, and update their homes marketing for Home Shopping Network, with new kitchens and other improvements. joined Kmart in March as svp/CMO, with a Wal-Mart sales last year grew from a whoptrack record of redefining national brands and ping $244.5 billion in 2002 to an even more attracting new customers, exactly what the mammoth $256.3 billion. Second-place conretailer needs as it builds its way back. His first tender The Home Depot also posted an impresdeal pairs Kmart with the WB Television Netsive sales gain, to $64.8 billion from $58.2 bilwork where Kmart’s apparel brands, Martha lion to retain its No. 2 position. Lowe’s also Stewart Everyday, Joe Boxer, Thalia Sodi, showed growth, by $3.4 billion, to move up a Route 66 and Sesame Street, will appear on top spot, ahead of Kmart, which held steady at WB shows such as 7th Heaven. $30.7 billion. Meanwhile, thanks to its breezy Keep smiling: Wal-Mart’s icon offers J.C. Penney, in the fourth year of a fivenew apparel assortment and targeted advertis- people low prices, good experiences. year turnaround plan, in April shed its Ecking messages, Gap climbed ahead of Federaterd drug store chains and is now focused on its core department ed to achieve the ninth spot, up from 10th last year. Yet don’t store business. During February’s Academy Awards telecast, the count Federated out. Despite a slight decrease, the company is retailer updated the “It’s all inside” tag with the campaign theme: striking back with a new marketing model that attaches the pow“Have you seen what’s inside at J.C. Penney?” The effort, via erful Macy’s name alongside its other holdings. DDB Chicago, touts its improved apparel and lingerie offerStill, when it comes to sheer volume, Wal-Mart is king. The ings, jewelry and household goods. Also in the works: a strategy mega-retailer just keeps giving consumers exactly what they want: By Sandra O’Loughlin and Barry Janoff W COMPANY NAME, LOCATION BRAND TOTAL SALES (billions) LEAD AGENCY, LOCATION MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY 1. Wal-Mart Wal-Mart, Bentonville, AR Bernstein-Rein, KC, MO 2. The Home Depot The Home Depot, Atlanta Richards, Dallas $256.3 $428.6 6.94 96% 8.52 70.8 64.8 522.7 7.08 90% 8.42 68.9 3. Target Target, Minneapolis Peterson, Minneapolis 48.1 573.8 6.96 93% 8.29 68.0 4. Sears Sears, Hoffman Estates, IL O&M, Chicago; Y&R, Chicago 41.1 634.7 6.66 97% 7.54 62.1 5. J.C. Penney J.C. Penney, Dallas DDB, Chicago 32.3 436.4 6.68 95% 7.58 62.0 6. Lowe’s Lowe’s, North Wilkesboro, NC McCann-Erickson, NY 30.8 299.2 7.02 82% 8.10 65.5 7. Kmart Kmart, Troy, MI Grey, NY 30.7 175.4 6.18 96% 7.20 57.7 8. Best Buy Best Buy, Eden Prairie, MN Best Buy Advtg., Eden Prairie, MN 24.5 302.1 6.95 89% 8.19 66.1 9. Gap* Gap, San Francisco Laird, NY; Deutsch/LA; others 15.8 356.1 6.46 76% 6.45 52.8 Federated, Cincinnati Lowe, NY; others 15.2 604.8 6.70 64% 6.86 55.9 10. Macy’s** * includes Old Navy, Banana Republic; ** includes Bloomingdale’s, Bon Marche S62 JUNE 21, 2004 Sources: Hoover’s Online (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands RETAIL store business and is part owner of Crispers, a Florida restaurant to open as many as 100 stores over the next few years, including chain. Concurrently, the company shuttered its online unit, Pubseven in a smaller, off-the-mall format. The Chris Madden home lixDirect, noting that volume of business was too low. collection, which launched last month, and a partnership in SepAlbertsons, however, is expanding its online division city-bytember with celebrity wedding planner Colin Cowie should also city in locations in which it already has established a significant add some excitement to the brand. brick-and-mortar presence—a tack also being followed by SafeTarget is also expanding via a new retail model that offers way—and is pursuing the same strategy with its on-site gas stanecessities such as packaged food and milk along with affordtion operation. It currently has more than 230 stations nationable designer duds from the likes of Isaac Mizrahi and Mossiwide and could top 250 this year. mo. The discounter’s parent, Target Corp., in March began shopWhile online shopping is going through a resurgence, so, too, ping around its Marshall Field’s and Mervyn’s department store is the growth of essential non-food services being offered to congroups to focus more on its discount business. Such a sale could sumers within new and remodeled stores from leading players add plenty of punch to its efforts to woo consumers away from Kroger, Albertsons, Safeway and Ahold USA, including in-store its various rivals. banking, photo processing, dry cleaning, postal servSears this year opened its second Sears Grand off-mall store, ices, Internet access, gardening, auto repair and even and said last month it will open freestanding Lands’ End specialty baby-sitting, all in an effort to attract customers and stores in upscale malls or other locations. Those moves followed keep them longer once they a November sale of Sears’ credit card enter the store. But even operations. This year, Sears is beefing these moves are leaving up its home products and introducing some grocery retailers in the new apparel brands, including U.S. Polo hole. Winn-Dixie said in for men and boys. April that it will close 156 Old Navy is having fun this summer stores and cut up to 10,000 with its final in-house campaign, an effort jobs. Ahold USA—which is recovering featuring colorful apparel in poolside and from a financial scandal that forced it to picnic settings. This July will see the reduce its estimated earnings in 2000-02 launch of its first work from Deutsch/LA, by more than $1 billion—said it will divest Marina Del Rey, Calif. Parent company Everybody loves Patricia: Actress Heaton adds a its BI-LO and Bruno’s divisions (a total of Gap Inc. posted its seventh straight quar- smiling face to Albertsons on TV and online. about 365 stores), and Albertsons is conter of earnings increases and is eyeing tinuing a policy that in the past three years has seen it reduce the growth opportunities, such as women’s plus-size apparel for Old number of operating divisions by more than 60% and close or sell Navy and swimwear for Gap and Banana Republic. A discount conmore than 400 underperforming stores. cept could also be in the offing, so look out, Wal-Mart! Last man standing? The larger retailers are following a modDepartment stores and mass merchants are not alone in tryest plan of expansion and acquisition. Albertsons, for example, ing to outmaneuver Wal-Mart. To keep up with the retail superrecently purchased New England-based chain Shaw’s. Meanwhile, power, key players in the supermarket category are trying everynatural/organic chains Whole Foods and Wild Oats are still ridthing from opening convenience stores and gas stations, to ing a consumer wave. But Wal-Mart continues to expand its expanding customer services in non-food areas and online, to Supercenters (each of which contain 40,000-square-foot food just plain consolidating or selling off properties. departments, about the average size of a standalone supermarPublix has been extending its reach via a c-store concept called ket) into regions previously controlled by grocery retailers. B Pix, now being tested in Florida. It also has launched a liquor LEAD AGENCY, LOCATION TOTAL SALES (billions) MEDIA EXPENDITURES (millions) Kroger, Cincinnati Various $53.6 $109.3 Fred Meyer “ “ Ralphs “ “ 2. Costco Costco, Issaquah, WA In-house 41.7 0.4 6.97 56% 7.65 62.3 3. Albertsons Albertsons, Boise, ID Duncan, Los Angeles 36.2 124.2 6.45 51% 6.99 56.3 BRAND COMPANY NAME, LOCATION QUALITY FAMILIARITY PURCHASE INTENT EQUITY SUPERMARKETS 1. Kroger 6.74 55% 7.32 59.1 * 6.63 17% 6.76 53.7 * 6.48 19% 6.30 50.3 4. Safeway Safeway, Pleasanton, CA Dailey, Los Angeles 33.6 103.6 6.51 53% 6.76 54.8 5. Ahold Ahold USA, Chantilly, VA Various 26.9 26.2 5.93 4% 6.54 48.3 6.47 26% 6.46 50.2 16.7 42.9 7.00 25% 7.53 61.9 Stop & Shop 6. Publix “ Various Publix, Lakeland, FL WestWayne, Atlanta & Tampa, FL 7. Food Lion Delhaize, Salisbury, NC Various 15.4** 14.1 6.13 29% 6.31 49.7 8. Winn-Dixie Winn-Dixie, Jacksonville, FL Kansas City, MO 11.9 26.3 6.32 42% 6.26 50.8 Sources: Supermarket News, Fairchild Publications (sales); * media spend is included in Kroger’s total; ** sales from all Delhaize stores;TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S63 Superbrands TELECOMMUNICATIONS My Phone: (a) Takes Pictures, (b) Web Surfs, (c) Networks By Todd Wasserman P rices in the wireless industry will continue to decline while ad spending will rise, leading to more churn, all of which means lower profits. Who was the naysayer behind this gloomy forecast? AT&T Wireless, in its 2003 annual report. AT&T had reason to be glum. By year’s end, it was growing more slowly than its rivals after keeping its ad/promotional spend steady at $876 million. If not for its GoPhone service, which targets users with bad or no credit, like teens, the company would have lost subscribers. Thanks to Local Number Portability, an FCC ruling that let users keep their cell phone numbers when they switch subscribers, and hitches in updating its network, the company was predicting more churn this year. Luckily for management, Cingular Wireless—a joint venture between SBC and BellSouth—is buying AT&T Wireless for $41 billion. That will make Cingular the top dog in the category, but it will have several comers, including Verizon Wireless, quickly nipping at its heels. AT&T ironically has floated the idea of re-entering the market using a service resold by other carriers called AT&T Wireless. AT&T Wireless was hit especially hard over the last year. A software glitch in the fourth quarter cost it about $100 million and the brand, which has a bad customer service reputation, never found a winning ad strategy. After dumping the mLife theme devised by Ogilvy & Mather, New York, AT&T tried a campaign from Goodby, Silverstein & Partners, San Francisco, reminiscent of its former parent’s “Reach out” ads of the ’80s. By April, AT&T dumped Goodby and now the brand is in a holding pattern until the acquisition is completed. But AT&T is merely the weakest of the herd. Everyone else is experiencing the same pressures, which is good news, at least in the near-term, for the ad agencies, promo firms and media buyers that work wireless accounts. Verizon Wireless, for instance, told shareholders the rabid competition—it counts five rivals in COMPANY NAME, LOCATION BRAND nearly every market—could prompt it to spend even more on ads. Nextel, which has successfully defended its high-end niche, boosted its 2003 spend by $102 million after launching a splashy campaign from TBWA\Chiat\Day, New York, and inking an estimated $40 million deal with Nascar to be title sponsor of its racing series (previously the Winston Cup series) for the next decade. Chris Ambrosio, an analyst with Strategy Analytics, Boston, expects the combined Cingular/AT&T to spur more ad spending from rivals, especially Sprint PCS and Verizon. “I think spending’s going to be up for the next six to eight quarters,” he said. All the major players, save AT&T Wireless, are upping the ante, though growth overall is not what it used to be. There are 160 million people with wireless phones in a country of 250 million. By industry standards, though, that 90 million is not the cream of the crop. Many are too young, too old or credit-challenged. “People who wanted [wireless phones] got them,” said Jeffrey Kagan, an Atlanta-based telecom analyst, “but there are new users. Kids grow up and people decide prices have come down enough.” So while wireless firms are going after teens with new products or sub-brands (Virgin Mobile and Boost Mobile from Sprint PCS and Nextel, respectively), they’re also conspiring to keep the average rate per user steady. Text messaging and other bells and whistles like video and Web surfing (aka Wi-Fi) abound, not to mention the new fad of using wireless phones to arrange on-the-fly gettogethers. Though telecoms have spent little advertising Wi-Fi (versus chipmaker Intel, which has put about $300 million in ads behind its Centrino Wi-Fi technology), all are staking claims in the Wi-Fi arena. T-Mobile has been the most aggressive, with about 5,000 Wi-Fi spots in Borders, Kinko’s and other retail locales. Yet, as consumers rely more on wireless, the price of minutes keeps falling. Kagan, however, expects the relentless one-upmanship to end as a free-for-all ensues between telecoms and cable firms over integrated voice and data services like Voice-Over-IP, a method of placing cheap calls over the Internet. The changes may also revive longdistance firms like AT&T and MCI that have been sidelined in the wireless revolution. “The era of selling telephones with big buckets of minutes and catchy differentiators is over,” he said. B LEAD AGENCY, LOCATION TOTAL SALES (billions) MEDIA EXPENDITURES (millions) $67.8 $1,136.7 6.37 75% 6.43 52.1 40.6 750.0 6.24 39% 6.63 53.3 1. Verizon Verizon, NY McCann-Erickson, NY 2. SBC SBC, San Antonio, TX GSD&M, Austin, TX QUALITY FAMILIARITY PURCHASE INTENT EQUITY 3. AT&T AT&T, Basking Ridge, NJ Young & Rubicam, NY 34.5 211.9 6.15 93% 6.21 51.9 4. BellSouth BellSouth, Atlanta Grey, NY 21.5 250.0 6.28 52% 5.70 45.7 5. AT&T Wireless AT&T Wireless, Kirkland, WA Ogilvy & Mather, NY 16.7 799.1 N/A N/A N/A N/A 6. Qwest Qwest, Denver Foote, Cone & Belding, NY 14.3 63.0 5.97 34% 5.81 44.9 7. Sprint Sprint, Overland Park, KS Publicis and Hal Riney, SF 14.0 791.9 5.91 75% 5.41 44.0 8. Nextel Nextel, Reston, VA TBWA\Chiat\Day, NY 11.6 259.2 6.27 54% 5.60 44.1 9. Northern Telecom 10. Alltel Northern Telecom, Toronto Temerlin-McClain, Irving, TX 9.7 4.8 6.09 11% 4.89 37.0 Alltel, Little Rock, AR DDB, Chicago 8.0 96.7 5.99 24% 5.45 43.2 Sources: Brandweek research, company financial reports (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) S64 JUNE 21, 2004 www.brandweek.com Superbrands TOBACCO Consumption Down Slightly As Price Gap Narrows ure is hard to determine, because many mom-and-pop manufacturers, importers and illicit retailers do not report their sales.) On the whole, cigarette consumption was down slightly in 2003. Consumers either quit, died or smoked less as smoking bans in public places contributed to a .05% drop last year, to 371.4 billion units, per Herzog’s numbers. Ironically, manufacturers themselves may have contributed to the decline. Their anti-smoking initiatives (the only TV advertising they are permitted) urged parents to talk to their children about the dangers of smoking. Campaigns like those of Philip Morris are meant as a counterweight to the anti-tobacco marketing messages put forth by the American Legacy Foundation. PM is also looking to clean up its act as it bids to have the Food and Drug Administration oversee the industry. FDA certification for lower-risk products—a potential growth market—might add a layer of credibility rather than a manufacturer’s stamp of approval. Conversely, the smokeless category grew 5.7% last year, per ACNielsen. The 26.6% jump in price-value brands foreshadows that premium smokeless manufacturers, like U.S. Smokeless Tobacco, Swedish Match and Conwood, could face the same deep discount scenario their cigarette brethren have endured. Thanks to rising sales taxes, the roll-your-own (papers) and make-your-own (tubes and injector machines) sectors also grew to 3.5% of the cigarette category, from less than 1% five years ago. This niche could climb higher as more than a dozen states consider tobacco tax increases this year. Better products would do the trick as well; a clever inventor could top tobacco injectors with a cotton gin breakthrough that makes manufacturing a carton of your own smokes as easy as dumping loose tobacco into a drum, plugging in your own personal cigarette maker and walking away. This year could also see Philip Morris face a stronger No. 2 competitor, if the merger of R.J. Reynolds Tobacco and Brown & Williamson is approved by the Federal Trade Commission. Reynolds American would boast $10 billion in annual sales and 32% market share, compared with PM’s 50%. B By Mike Beirne C heap smokes are here to stay, but last year their growth rate finally slowed because the big boys, Philip Morris USA in particular, narrowed the price gap between its premium brands and the deep discounters. The chief reason? PM, partly in response to a lawsuit filed by wholesalers alleging antitrust violations, changed its retail and wholesale Leaders programs, which have rewarded participants that fulfill shelf display, signage and market share requirements with cash bonuses and discounts. Store operators who signed the old PM contract had the satisfaction of knowing they could sell No. 1 Marlboro cheaper, yet at a better margin, than competitors who were not in the merchandising program. The tobacco giant’s new program lowered wholesale prices and made cheaper Marlboros available to all store operators, not just those under contract. Bonuses and discounts also were cut, and other manufacturers eventually reduced their incentives. “I miss the days when the reps came in and bullied us,” said a Florida retailer, referring to a time when cigarette salespeople would check contract compliance, and rip down competitors’ signs and fixtures. She is adding novelty items to her tobacco outlets to help make up lost contract money. “I was scared then, but I was more profitable,” she said. Enabling all retailers to reap the benefit of the program helped PM narrow the price gap with deep discount cigarettes. By year’s end, the average discount price was 47% less than the average premium smoke, compared with 73% during 2001, according to Bonnie Herzog, an analyst with Smith Barney, New York. Other factors contributed to closing the difference, like better enforcement by states to collect escrow fees which raised the cost of making cigarettes for small suppliers. Obviously, the fiscal interests of state governments are tied to the Big Six signatories of the Master Settlement Agreement maintaining their market shares. Still, market share for deep discount smokes, aka fourth-tier brands, jumped to 10% last year compared with the 2% that existed before the MSA, according to various estimates. (An exact fig- BRAND COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (units) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY 1. Marlboro Philip Morris USA, Richmond, VA Leo Burnett, Chicago 2. Newport Lorillard, NY Avrett, Free & Ginsberg, NY 147.9 $0.0 6.58 68% 4.24 35.7 30.9 9.9 5.55 41% 2.97 23.8 3. Camel R.J. Reynolds, Winston-Salem, NC Agent 16, NY 21.6 43.8 5.78 58% 3.12 25.4 4. Doral R.J. Reynolds, Winston-Salem, NC Coyne Beahm, Greensboro, NC 21.2 15.6 5.52 31% 3.18 24.0 5. Basic Philip Morris USA, Richmond, VA Leo Burnett, Chicago 15.8 6.0 5.72 35% 3.77 29.2 6. Winston R.J. Reynolds, Winston-Salem, NC None 15.7 26.3 5.74 50% 3.04 23.9 7. Kool Brown & W’mson, Louisville, KY Bates, NY; 141 Worldwide, NY 11.7 15.5 5.38 44% 2.36 18.3 8. USA Gold Commnwlth Brnds, Bwling Grn, KY In-house 10.6 0.0 5.78 14% 4.97 39.0 NA NA NA NA 5.39 42% 2.72 19.3 9. Salem 10. Virginia Slims R.J. Reynolds, Winston-Salem, NC None 9.3 33.5 Philip Morris USA, Richmond, VA Leo Burnett, Chicago 9.2 0.0 Sources: The Maxwell Report (sales in billions of units); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S65 Superbrands TOYS Sad Story: Why Do the Little Ones Grow Up So Fast? By Todd Wasserman Hasbro’s revenues, meanwhile, jumped 11% to $3.14 billion on the strength of products like Beyblade, Furreal Friends, My Pretty Pony, Video Now and the hip Bratz dolls it distributes for MGA recent survey by the NPD Group found that most boys Entertainment. Earnings were only $175 million, or 5% of revenues. would rather play a G.I. Joe videogame than play with a Mattel boosted its marketing spend to $636 million (worldG.I. Joe action figure. wide) in 2003 versus $552.5 million the year before, but is reviewThis finding is perhaps not surprising to brand executives who ing its budget strategy for this year, per its annual report. have watched videogames slowly supplant traditional toys, a $20.7 Hasbro took a similar gamble, upping its ad spend to $363.8 billion business that was down another 3% last year. million (worldwide) versus $296.5 million the prior year. Hasbro Retailers, psychologists and industry observers said it intends to keep spending to back its core brands and tie-ins who’ve witnessed the trend call it “age compreswith Disney/Pixar’s The Incredibles following its current run with sion,” whereby kids abandon traditional toy cateDreamWorks’ Shrek 2. But after suffering through some movie tiegories at increasingly younger ages for more sophisins that didn’t live up to the hype, Hasbro is also making existing ticated products, such as cell phones, DVD playbrands like Candy Land, the Weebles and G.I. Joe more like movie ers, CD players, MP3 devices and other electronics. properties by bundling them with back story DVDs. Retail sales of video consoles and games combined In particular, the 40-year-old G.I. Joe will get a Valor v. Venom for more than $10 billion in sales last year, nearly DVD to be promoted via a fall tie-in with McDonald’s. Mattel has half the toy industry’s take and outpacing domestic also seized on the back story idea and is limitmovie box office rates for the third year. ing its promotional exposure to Paramount’s If that wasn’t enough to depress Toys “R” SpongeBob SquarePants Movie and Nickelodeon Us, the No. 2 player in toys, the variety of venTV properties. Lego, which took a bad tumues selling all those other games hurt, too. ble on licensed merch in 2003, will try a refresh TRU’s fourth quarter 2003 sales fell 48%, priwith its Knight’s Kingdom construction set. marily due to a 22% decline in sales by its Retro names got renewed interest not just videogame departments, which the company from kids, but the Hot Topic set, as Care Bears owed to a lack of new videogame systems. More licensed merch hit $250 million and Strawberbad news for TRU: There’s no big console ry Shortcake piled up $210 million. On tap this launch slated for this year, either. Sony estiyear: Girl-powered fantasy toys Fairytopia (Matmates it will sell 30% fewer PlayStation 2s this fiscal year (which started April 1). Microsoft, Back story: Hasbro spins tales to pump tel), Winx Club (4Kids Entertainment) and Fairees (Bratz), all picking up on magical intermeanwhile, is said to be targeting 2005 for its up its 40-year-old soldier, G.I Joe. est sparked by Harry Potter’s gal pal, Hermione. next-generation game console, code-named Retail consolidation continues to remake the category: 2003 saw Xenon, but PlayStation 3 probably won’t be out until 2006. more store closings (Zainy Brainy, Imaginarium and Kids “R” Us) The only glimmer of hope comes for Nintendo DS, a Game and the bankruptcy of FAO Schwarz. Wal-Mart is now the counBoy sequel that’s expected to hit the U.S. sometime this year. try’s top toy seller, which explains some of TRU’s troubles, but Sony is expected to challenge Nintendo’s supremacy in the handalso presents a red flag for toymakers. With fewer units, some disheld game space, but not until next year. tribution expenses will be lower, but Wal-Mart’s penchant for holdAgainst this backdrop, one might think the two toy giants ing down prices will make it hard for brands to count profits. that don’t have a game console—Mattel and Hasbro—would be Overall, 2004 will likely be a ho-hum year. Without a hint of foundering. That’s not the case, though. Mattel’s revenues rose irony, Michael Redmond, senior industry analyst at NPD Fun2% last year to $4.96 billion, as lower domestic sales of Barbie and world, called the toy category “mature.” Hot Wheels were offset by Fisher Price and newcomers like Yu“Back in 1999 [the category] grew 5%, but we had the WWE, Gi-Oh!, along with gains overseas. A streamlining of operations and Furby and lots of licensing activity,” he said. “Since then combined boys and girls entertainment properties as the giant it’s been up or down 2-3% a year.” aimed to keep costs in check and improve top-line growth. B A COMPANY NAME, LOCATION BRAND 1. Sony PlayStation TOTAL SALES (billions) LEAD AGENCY, LOCATION Sony, Foster City, CA TBWA\Chiat\Day, LA T2. Mattel Mattel, El Segundo, CA Young & Rubicam, NY T2. Nintendo MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY $7.5 $95.9 7.04 70% 7.22 59.4 5.0 186.0 7.14 86% 7.29 60.9 Nintendo of Am., Redmond, WA Leo Burnett, Chicago 5.0 84.7 6.91 79% 6.70 56.4 4. Hasbro Hasbro, Pawtucket, RI Grey, NY 3.1 118.3 6.86 72% 7.44 58.6 5. Microsoft Xbox Microsoft, Redmond, WA McCann-Erickson, NY 2.8* 15.9 N/A N/A N/A N/A * estimated S66 Sources: Brandweek research (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) JUNE 21, 2004 www.brandweek.com Superbrands TRAVEL Low-Fare Airlines Rule Skies While Hotels Add Services By Mike Beirne have delighted flyers with a low-cost business model and managed to grow in the most commoditized travel industry by delivering better service and consistently cheaper fares. n a year in which low-fare airlines stole headlines and passenLegacy carrier American West, which morphed into a low-fare gers, more hoteliers took to branding with the realization that airline in 2002 as it chucked Saturday night stay requirements, price alone cannot trump all else in a commodity market. Cookcapped fares and sold food, has been in the black for four consecie-cutter rooms, double beds and television armoires are quite utive quarters. Regional carrier Atlantic Coast Airlines also transforgettable. But mention W or a Kimpton property to frequent formed recently into Independence Air, the low-fare, travelers, and the name often triggers recall of a unique style hometown airline for Washington, D.C., backed by and personality. Marketing gurus would say it creates an “owna $40 million ad push. United and Delta decided that able experience.” if you can’t beat ’em, emulate them, launching Ted Hilton sweetened the check-in with walk-up kiosks that elimand Song. With United hoping a federal loan will inate the front desk wait. Soon, Carlson Group’s Radisson will help it exit bankruptcy this summer and Delta warnup the ante with its Express Yourself option, which enables guests ing that it may file for Chapter 11, the potency of their to check in online prior to arrival and stop by the front desk low-fare spinoffs has yet to be established. just long enough to be handed their room key. Hampton will “If you can figure out how to deliver value withspend $80 million restaging itself by playing up the Hampton out charging consumers more for it, you’ve really got 100% Satisfaction Guarantee and adding items—including a something,” said Ron Cole, vp-sales for Amerportable lap desk, proprietary alarm clocks ica West. “And you’re in really good shape if you and curved shower curtains—that will only be can do that without raising costs.” That’s the found in the mid-tier brand. task facing U.S. Airways, which now has to fight Snoozing, too, is garnering a bigger chunk off Southwest in its Philadelphia backyard. of the branding formula. Differentiation is becoming more critical as Starwood brands Westin and Sheraton consumers increasingly shop for travel online— staked claims to a good night’s rest by marketone-third of all travel was booked via the Intering Heavenly and Sweet Sleeper beds, respecnet last year—where they face a litany of choictively. Now, Radisson will install 90,000 Select es. Marriott has about a dozen lodging brands, Comfort Sleep Number beds throughout its chain, and InterContinental’s Crowne Plaza col- Rose colored glasses: United rebranded but how many consumers know that Fairfield laborated with a sleep expert to develop a Sleep with animated campaign’s emotional pull. is the mid-tier product and Residence Inn is the extended-stay brand? How will they learn in a Advantage package that includes a guaranteed world where communication media are fragmented and consumers wake-up call (otherwise the stay is free), a CD with soothing sounds, are already tuning out a deluge of advertising? night lights and clips on drapes to eliminate early morning sunlight. If consumers perceive little differentiation among products, Airline executives, by contrast, could rarely be accused of overthey will make more of their travel selections based on value. As compensating in their attempts to understand travelers and cona result, travel search engines like SideStep.com and Bookingsistently give them what they want—at least in the days of high Buddy.com, which display side-by-side comparisons of prices from walk-up fares. In recent years, Southwest, JetBlue and Air Tran I BRAND COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (billions) MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY AIRLINES 1. American AMR, Fort Worth, TX Temerlin McClain, Irving, TX $17.4 $77.7 6.59 80% 7.01 56.5 2. United UAL, Elk Grove Village, IL Fallon, Minneapolis 13.7 76.4 6.46 81% 6.91 55.1 3. Delta Delta Air Lines, Atlanta Brighthouse, Atlanta 13.3 39.9 6.63 78% 7.01 56.0 4. Northwest Northwest, St. Paul, MN Carmichael Lynch, Minneapolis 9.5 21.7 6.50 66% 6.82 54.5 5. Continental Continental Airlines, Houston Kaplan Thaler, NY 8.9 17.4 6.45 69% 6.47 51.5 6. Southwest Southwest Airlines, Dallas GSD&M, Dallas 5.9 132.6 6.88 71% 7.26 58.5 7. US Airways US Airways, Arlington, VA Eisner, Baltimore 5.3 14.9 6.35 66% 6.72 52.8 8. Alaska Air Alaska Airlines, Seattle WongDoody, Seattle 2.4 9.2 6.77 31% 6.74 52.9 9. America West America West Airlines, Phoenix Moses Anshell, Phoenix 2.3 5.2 6.50 47% 6.63 52.1 10. ATA ATA Holdings, Indianapolis Romani Bros., Chicago 1.5 34.8 6.27 30% 6.37 47.6 Sources: Brandweek research (sales); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) www.brandweek.com JUNE 21, 2004 S67 Superbrands TRAVEL several Web sites, are gaining popularity among consumers who have little brand loyalty. That behavior creates a problem for brands that want consumers to buy from them directly. Hotels, for example, are attempting to eliminate price inconsistency within their chains by offering best-rate guarantees on their Web sites. InterContinental Group, which includes Holiday Inn and Crowne Plaza hotels, has gone so far as to require franchisees to sell rooms through online distributors that comply with the company’s criteria for clear presentation of room charges and reliable booking. Expedia svp Barney Harford notes that 90% of the Web site’s hotel revenue last year came from new customers who otherwise might have never come to the hotel brand. “We’re not booking repeat hotel customers,” he said. “We want hotels to turn our new customers into their repeat customers.” Third-party endorsement is also influencing travel choices. CruiseCritic.com, SmarterLiving.com and other sites that provide unbiased reviews are emerging as a new channel in which brands may connect with consumers. Royal Caribbean not only buys banner ads on CruiseCritic, but also has hosted on-board parties for groups of Web posters who met on the site’s chat rooms. IgoUgo.com started with about 100 close friends posting journals about their trips. Then they told their families and friends to read and write. Four years later, more than a million visitors log on to IgoUgo each month to check out travel journals covering more than 4,000 destinations. Recognizing the power of word of mouth, Cendant’s RCI timeshare brand has replicated the branded IgoUgo platform on its site and has had guests write journals about their trips, displaying reviews, good and bad, about journeys that involved the brand. BRAND “There is no better way to sell travel than through the eyes of someone just like you who has been there,” said Jim Donnelly, IgoUgo’s co-founder and president. Suppliers better start establishing brand loyalty now because Gen X consumers eventually will dominate the travel market. Under-30 consumers, in particular, perceive a lack of differentiation among travel products and are less likely to be brand loyal or belong to a supplier loyalty program, said Henry Harteveldt, vp-travel research for Forrester Research, Cambridge, Mass. They are more apt to trust an intermediary, such as a travel agent or Web site, for comparing choices and finding value. “You have to have a product and image that is relevant to them because suppliers are a commodity,” said Harteveldt. Despite high gas prices, the car rental sector is headed into its best summer since 2001. Solid bookings prompted sister brands Avis and Budget to be the first to raise rates, effective July 1. Gas prices have had little impact on the more expensive rentals of SUVs and minivans. Vacationers traveling more than 500 miles by car will pay $10 to $20 more for fuel than they did last summer, per PriceWaterhouseCoopers. That’s not enough reason to stay at home. Avis Rent A Car continued its “What if we didn’t try harder?” campaign by pursuing niches like families with latch-secured child safety seats and disabled drivers with specially equipped vehicles, demonstrating that it makes the extra effort to provide for travelers needs. “TV is the centerpiece of our media, but we already have awareness through the roof,” said Scott Deaver, Avis’ evpmarketing. “We really need to reach a narrow market of people who rent cars with a fairly complex message and really thoughtful reasons on why Avis is their best choice, and why Avis is a premium brand.” B COMPANY NAME, LOCATION LEAD AGENCY, LOCATION TOTAL SALES (billions) InterContinental Group, London Fallon, Minneapolis $11.0* MEDIA EXPENDITURES (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY HOTELS 1. Holiday Inn InterContinental 2. Marriott Campbell, Baltimore Marriott Intl., Washington, D.C. Courtyard by Marriott Mcgarrybowen, NY 9.0* Mcgarrybowen, NY $23.8 6.68 90% 7.29 58.6 2.4 6.64 21% 6.65 51.1 15.5 6.99 77% 7.33 59.2 13.1 6.88 63% 7.40 58.4 3. Best Western Best Western Intl., Phoenix Dailey, West Hollywood, CA 7.4 11.7 6.47 74% 6.88 54.2 4. Radisson Carlson Hospitality, Minneapolis Bolin Marketing, Minneapolis 4.5* 8.2 6.73 63% 6.98 55.1 0.2 6.44 24% 6.18 47.1 Starwood, White Plains, NY Deutsch, NY 3.8* 17.5 6.81 69% 6.97 55.9 15.0 7.03 45% 7.27 57.8 Hilton Hotels, Beverly Hills, CA Foote Cone & Belding, Irvine, CA 6.9 6.98 74% 7.05 57.3 4.8 6.76 47% 6.94 54.9 Regent Hotels T5. Sheraton Bolin Marketing, Minneapolis Westin Deutsch, NY T5. Hilton Doubletree Hotels 3.8* Foote Cone & Belding, CA CAR RENTALS 1. Enterprise Enterprise Rent-A-Car, St. Louis Avrett Free & Ginsberg, NY 2. Hertz Ford Motor, Dearborn, MI DDB, NY $6.9 $42.7 6.59 70% 6.63 53.0 5.7 37.2 6.46 77% 6.63 52.9 3. Avis Cendant, Parsippany, NJ McCann-Erickson, NY 2.5 6.43 66% 6.47 51.5 4. Budget Cendant, Parsippany, NJ McCann-Erickson, NY 1.8 21.1 6.30 68% 6.30 49.4 5. Alamo Vanguard, Ft. Lauderdale, FL Agency Lacek, Minneapolis N/A 12.3 6.23 58% 6.25 48.8 Agency Lacek, Minneapolis N/A 5.3 6.29 53% 6.48 50.6 National * Parent company or hospitality division sales S68 JUNE 21, 2004 7.30 Sources: Brandweek research (sales); TNS/CMR (media); Total Research: QxFxPI=E (see key, page S18) www.brandweek.com Superbrands WORLD WIDE WEB Web Players: Let’s Get This Party Started (Again) By Catharine P.Taylor W hen it comes to ad spending for the top 10 Web brands, the disparity is as vast as the gulf between About.com, which offers expertise on a wide variety of topics, and America Online, the Time Warner unit that runs not only the biggest ISP, but also a myriad of Web domains. About.com, owned by Primedia, spent a grand total of $210,000 in mainstream and Internet media during 2003, while AOL, which stuck with a strategy of high-profile media buys for much of the year, spent more than $230 million, including roughly $10 million online, according to TNS/CMR. True, AOL got about 60% more traffic in December 2003, with 68.9 million unique viewers, per Nielsen//NetRatings, but that in no way explains why AOL would outspend About by a factor in excess of 1,000. To Lanny Baker, a research analyst at Smith Barney, the disparity is indicative of one overarching Web trend: “The big are getting bigger,” he said. And the big are also getting better at monetizing their big audiences. That means investing in advertising is now crucial in a way the attention-grabbing, stop-by-my-site strategy of the dot-com heyday wasn’t. Eyeballs now mean money. The best place to look for evidence may well be eBay, which increased its budget from $92.8 million in 2002 (including interactive media, which TNS/CMR breaks out separately), to $186.4 million in 2003. Its traditional budget swelled from $51.6 million to $84.6 million to accompany its first ad campaign in November 2002 and continued above-the-line efforts into 2003 with over-the-top ads using “Do It eBay,” as the central theme. Underneath the hood of the theme line, however, the San Josebased company ran information-rich print ads detailing “things to know when you do it eBay,” along with a spot for its vast car sales operation, eBay Motors. It’s certainly not necessary to tell consumers about the brand’s existence, but as is now the case with many innovators, educating users about the increasing depth of services is key. “If Yahoo! has revamped its Yahoo! Personals, it’s going to get on the horn and let people know about it,” Baker said. BRAND COMPANY NAME, LOCATION At eBay, the message is getting through: The number of active users on the site was up 45% compared to a year ago, based on first-quarter results, while eBay Motors now accounts for about $8.7 billion in gross merchandise sales annually. AOL, which ratcheted up its mainstream ad budget from $152 million in 2002 to $220 million in 2003, wasn’t using the ads to support a juggernaut of revenue; unlike eBay, which had its usual mother lode of positive pr, most of the headlines surrounding AOL were negative. However, there are now signs that the mammoth ISP is turning the corner, with messaging tilted to specific aspects of the service, such as AOL Broadband exclusive concerts and security features. But as Web brands continue to mature, it’s clear there are more ways to market a brand than to merely pump up the budget and talk about new features. Both AOL and MSN saw strategic marketing shifts in the last year. AOL, following the departure of evp-brand marketing Len Short in February, changed its focus from high-profile marketing to selling multiple à la carte products as its dial-up subscriber base continued its decline from 26.2 million in Q1 2003 to 24 million during this year’s first quarter. After launching dial-up MSN8 in 2002, the Microsoft ISP put more attention in 2003 on its broadband-enthusiast focused MSN Premium. Yahoo! looked to reclaim its search heritage by doing a campaign solely focused on that service, no doubt feeling the heat from Google. “Yahoo is a player in search, but the search wars are heating up,” noted Jupiter Research associate analyst Nate Elliott. But that did not mean a mainstream budget increase. Yahoo! spending dipped from $42.1 million to $38.9 million in 2003. Which gets us back to the microscopic budget of About.com. Considered a solid player, the site is part of Primedia’s Enthusiast Media segment, which showed a paltry 0.5% gain in revenue. Not exactly the stuff of which big ad budget increases are made. Still, the site launched a redesign in April, “punching up the brand on every single page,” said Elliott. That may not cause media buying shops to jump, but it’s marketing nonetheless. B LEAD AGENCY, LOCATION UNIQUE MEDIA AUDIENCE EXPENDITURES (millions*) (millions) QUALITY FAMILIARITY PURCHASE INTENT EQUITY 1. MSN Microsoft, Redmond, WA McCann-Erickson, SF 88.6 $75.9 6.69 83% 6.78 56.1 2. Yahoo!** Yahoo!, Sunnyvale, CA Soho Square, NY 88.3 56.8 7.20 93% 7.98 68.0 3. Microsoft Microsoft, Redmond, WA McCann-Erickson, SF 84.2 522.9 NA NA NA NA 4. AOL Time Warner, NY BBDO, NY; Wieden+Kennedy, OR 68.9 230.4 5.77 83% 4.84 41.3 5. Google Google, Mountain View, CA N/A 53.1 11.0 7.43 85% 8.23 69.3 6. eBay*** eBay, San Jose, CA Goodby, Silverstein, SF 49.9 191.5 6.89 85% 7.35 60.3 2. Amazon Amazon, Seattle N/A 37.4 44.6 6.94 77% 7.55 61.5 2. Real RealNetworks, Seattle Publicis, Seattle 33.5 5.9 NA NA NA NA 19.5 3. Lycos Network 10. About Network Terra Lycos, Madrid Ogilvy & Mather, NY 31.9 Primedia, NY N/A 27.2 * Includes Interactive spending in this Superbrands category only; ** includes HotJobs; *** includes Half.com www.brandweek.com 0.21 6.27 47% 6.00 46.2 6.39 20% 6.81 52.5 Sources: Nielsen//Net Ratings (unique audience data); TNS/CMR (media); Harris Interactive/EquiTrend: QxFxPI=E (see key, page S18) JUNE 21, 2004 S69 America’sTop 2000 Brands BRAND INDEX 1-800-CALLATT 140 1-800-COLLECT 685 1-800-DENTIST 1409 10-10-220 LONG DISTANCE INTL RES&RES 222 10-10-987 LONG DISTANCE INTL RES&RES 46 101 DALMATIANS II VIDEO 1672 20TH CENTURY FOX CHEAPER/DOZEN MOVIE 540 20TH CENTURY FOX DAREDEVIL MOVIE 545 20TH CENTURY FOX DOWN WITH LOVE MV 1160 20TH CENTURY FOX JUST MARRIED MOVIE 1242 20TH CENTURY FOX LG/EXTRDNRY GNTLMN 534 20TH CENTURY FOX MASTER&COMMANDER MV 586 20TH CENTURY FOX MSTR&CMNDR/SD WD MV 1678 20TH CENTURY FOX PHONE BOOTH MOVIE 924 20TH CENTURY FOX RUNAWAY JURY MOVIE 632 20TH CENTURY FOX STUCK ON YOU MOVIE 700 20TH CENTURY FOX WRONG TURN MOVIE 1942 20TH CENTURY FOX X2 X-MEN UNITED 446 24 HOUR FITNESS CENTER 1178 3 MUSKETEERS CANDY BAR 1131 3M FILTRETE AIR FILTER 1657 7 ELEVEN FOOD STORES 681 7 UP SOFT DRINK 672 A&E CABLE TV 617 AAA WORLD WIDE TRAVEL 1528 AAMCO TRANSMISSIONS SVC 1451 AARP AMER ASSN/RTRD PRSN 393 AARP HEALTH CARE OPTION 1037 ABBOTT LAB RHEUMATOID ARTHRITIS 765 ABC FAM CHANNEL CABLE TV 1909 ABC TV NETWORK ENTERTAINMENT DIV 262 ABREVA COLD SR&FVR BLSTR TRTMNT 585 ABSOLUT FLAVORED VODKA 1496 ABSOLUT VODKA 835 ACCENTURE CP 481 ACCU-CHEK COMPACT GLUCOSE MONITOR 1542 ACE HARDWARE STORES 330 ACTIVISION TONY HAWKS UNDRGRND/GM 1959 ACURA AUTOS RL 1839 ACURA AUTOS RSX 629 ACURA AUTOS TL 161 ACURA AUTOS TL LEASING 1140 ACURA AUTOS TSX 435 ACURA TRUCKS MDX 340 ACUVUE 2 COLOURS DISPOSABLE CNTCT LN 1395 ACUVUE 2 DISPOSABLE CONTACT LENS 547 ADDERALL XR ADHD RX 349 ADIDAS ADRENALINE FRAGRANCE MEN 1584 ADIDAS SNEAKERS MEN 1430 ADOBE ACROBAT SOFTWARE 1563 ADORAMA MISC DR 1689 ADT SAFEWATCH SECURITY SYSTEM 1876 ADT SECURITY SYSTEM 535 ADVAIR ASTHMA RX 87 ADVANCE AUTO PARTS STORE 732 ADVIL ALLERGY SINUS CAPLETS 1291 ADVIL PAIN RELIEVER LIQUI-GELS 316 ADVIL PAIN RELIEVER TABLETS 1525 AETNA LIFE&CASUALTY MEDICAL INS 1889 AFLAC MEDICAL INSURANCE 230 AIG INSURANCE & FIN SVC 903 AIR JAMAICA AIRLINES INTL 1518 AIRTRAN AIRWAYS DOM 1002 ALAMO RENT-A-CAR 1494 ALAVERT ALLERGY TABLETS 322 ALAVERT D-12 ALLERGY & SINUS TABLETS 1700 ALBERTSONS FOOD STORES 194 ALEVE COLD & SINUS CAPLETS 1231 ALEVE PAIN RELIEF CAPLETS 361 ALKA-SELTZER PLUS COLD TABLETS 914 ALLEGRA ALLERGY RX 70 ALLSTATE AUTO & HOMEOWNERS INS 1616 ALLSTATE AUTO INSURANCE 115 ALLSTATE CORP CP 1952 ALLSTATE HOMEOWNERS INSURANCE 1434 ALLSTATE VAR INSURANCE 269 ALLTEL WIRELESS SERVICE 121 ALMAY BRIGHT EYES MASCARA 1481 ALMAY NEARLY NAKED LIQUID MAKEUP 1465 ALTRIA GROUP INC CP 1237 ALWAYS MAXI PADS 413 AM PM MINI MARKET 1976 AMBIEN SLEEP RX 454 AMC THEATRES 734 AMERICA ONLINE INTERNET SERVICES 20 AMERICAN AIRLINES DOM 557 AMERICAN AIRLINES DOM & INTL 612 AMERICAN AIRLINES INTL 1259 AMERICAN BLND&WLPR FCTRY HH DR 1523 AMERICAN CLG/GSTRNTRLGY 1625 AMERICAN DAIRY ASSN CHEESE 909 AMERICAN DAIRY ASSN CHOCOLATE MILK 619 AMERICAN DAIRY ASSN MILK 1324 AMERICAN EAGLE OUTFITTER MEN & WOMEN 1955 AMERICAN EGG BOARD 1314 AMERICAN EXPRESS BLUE CREDIT CARD 163 AMERICAN EXPRESS BUS CREDIT CARD 688 AMERICAN EXPRESS CO CP 1785 AMERICAN EXPRESS CREDIT CARD 84 AMERICAN EXPRESS DELTA SKYMILES CARD 1333 RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1 VERIZON WIRELESS SERVICE 841,513.20 661,090.70 27% 51 COORS LIGHT BEER 124,638.50 130,339.60 -4% 2 MCDONALDS RESTAURANT 547,495.90 537,600.40 2% 52 KOHLS DEPT SALES ANNOUNCEMENT 123,348.80 57,478.10 115% 3 CINGULAR WIRELESS SERVICE 517,897.40 427,238.80 21% 53 WALGREENS DRUG STORES 123,319.70 118,148.40 4% 4 HOME DEPOT HOME CENTER 503,763.00 378,628.50 33% 54 SEARS DEPT MISC 122,623.20 132,223.10 -7% 5 AT&T MLIFE WIRELESS SERVICE 350,791.30 356,074.00 -1% 55 CHRYSLER AUTOS PACIFICA 120,637.10 6 AT&T WIRELESS SERVICE 307,940.10 236,556.20 30% 56 MITSUBISHI TRUCKS ENDEAVOR 119,803.10 0 NA 7 T-MOBILE WIRELESS SERVICE 305,978.20 124,184.00 146% 57 JC PENNEY DEPT MISC 119,169.60 119,589.50 0% 8 NEWS AMERICA FSI 302,900.00 234,874.50 29% 58 MILLER LITE BEER 118,325.60 120,040.80 -1% 9 LOWES BLDG SUPP STR 299,091.40 262,374.00 14% 59 CHRYSLER AUTO&TRK VAR 117,494.80 99,855.70 18% 10 WENDYS RESTAURANT 297,322.00 270,408.20 10% 60 DODGE DLR ASSN VAR AUTO&TRK 117,409.10 98,516.90 19% 389.50 30872% 11 BEST BUY ELECT STR 293,754.70 293,660.90 0% 61 COMCAST CABLE 115,836.90 30,296.60 282% 12 SPRINT WIRELESS SERVICE 293,389.20 121,385.00 142% 62 GATORADE RTS BEVERAGE 114,343.80 85,366.00 34% 13 BURGER KING RESTAURANT 270,337.40 334,417.00 -19% 63 DOMINOS PIZZA RESTAURANT 114,334.20 121,610.90 -6% 14 DELL VAR COMPUTERS COMPUTER PDTS DR 254,583.90 207,677.70 23% 64 SEARS DEPT SALES ANNOUNCEMENT 114,257.10 109,156.70 5% 15 SUBWAY RESTAURANT 248,146.90 217,773.70 14% 65 SINGULAIR RX 114,244.00 50,753.40 125% 16 VALASSIS COUPONS 239,568.80 259,854.60 -8% 66 ZOLOFT DEPRESSION RX 114,228.70 48,587.20 135% 17 MASTERCARD CREDIT CARD 232,525.90 188,169.00 24% 67 PREVACID HEARTBURN RX 113,987.00 81,904.20 39% 18 KFC RESTAURANT 222,334.70 224,393.00 -1% 68 NEXTEL CELLULAR SERVICE 113,202.40 94,436.80 20% 19 GENERAL MOTORS CORP VAR AUTO&TRK 221,587.50 164,186.00 35% 69 BUDWEISER BEER 112,832.90 129,739.90 -13% 20 AMERICA ONLINE INTERNET SERVICES 219,556.70 150,464.90 46% 70 ALLEGRA ALLERGY RX 111,397.10 119,936.80 -7% 21 NEXIUM HEARTBURN RX 215,171.80 193,014.00 11% 71 DODGE TRUCKS RAM PICKUP 111,346.10 103,076.80 8% 22 CIRCUIT CITY STORES 211,688.10 239,129.50 -11% 72 EXPEDIA.COM TRAVEL SVC ONLINE 111,094.90 49,975.30 122% 23 FORD TRUCKS F-SERIES 209,409.70 111,714.60 87% 73 LIPITOR CHOLESTEROL RX 109,775.10 79,844.30 37% 24 MACYS DEPT SALES ANNOUNCEMENT 203,059.10 226,750.70 -10% 74 TOYS R US STORE 108,496.80 97,442.60 11% 25 TACO BELL RESTAURANT 200,667.90 195,706.50 3% 75 COCA-COLA CLASSIC SOFT DRINK 107,649.00 94,333.20 14% 26 RADIO SHACK ELECT STR 182,159.20 190,986.40 -5% 76 APPLEBEES NGHBRHD GRL&BR 106,141.50 93,538.00 13% 27 SPRINT PCS RETAIL STORE 176,007.40 128,561.60 37% 77 WASHINGTON MUTUAL BANK CONSUMER SVC 105,205.30 70,265.50 50% 28 OFFICE/NATL DRUG CONTROL 173,450.40 184,466.00 -6% 78 SBC COMMUNICATIONS RESIDENTIAL 105,047.20 2,801.70 3649% 29 DIRECTV SATELLITE SYSTEM 173,413.00 112,964.00 54% 79 AT&T WIRELESS STORE 104,469.30 44,959.90 132% 30 PIZZA HUT RESTAURANT 171,316.10 153,886.70 11% 80 CLARINEX ALLERGY RX 104,141.40 128,648.60 -19% 31 TOYOTA DLR ASSN VAR AUTO&TRK 171,268.60 186,570.10 -8% 81 FORD AUTO&TRK VAR 103,772.10 103,360.90 0% 32 JC PENNEY DEPT SALES ANNOUNCEMENT 170,024.30 167,259.40 2% 82 JEEP VEHICLES VAR 103,458.20 73,199.50 41% 33 WAL-MART DISC MISC 165,152.10 152,074.30 9% 83 HONDA AUTOS ACCORD 103,172.00 119,962.10 -14% 34 GEICO AUTO INSURANCE 159,516.40 127,334.40 25% 84 AMERICAN EXPRESS CREDIT CARD 102,868.20 101,118.00 2% 35 VISA CREDIT CARD 158,524.30 168,489.10 -6% 85 SOUTHWEST AIRLINES DOM 102,414.50 121,390.20 -16% 36 HEWLETT-PACKARD CO CP 155,194.90 81,779.50 90% 86 PROGRESSIVE AUTO INSURANCE 101,798.90 110,552.50 -8% 37 TARGET DISC MISC 150,607.60 159,951.80 -6% 87 ADVAIR ASTHMA RX 101,274.30 108,126.50 -6% 38 SPRINT PCS DIGITAL SERVICE 146,660.30 227,534.10 -36% 88 TOYOTA AUTOS CAMRY 100,851.60 135,217.90 -25% 39 TARGET DISC MULTI-PDTS 146,659.80 118,691.00 24% 89 CINGULAR WIRELESS STORE 100,608.50 72,552.90 39% 40 CHEVROLET TRUCKS SILVERADO 144,249.10 98,990.90 46% 90 MAZDA AUTOS 6 99,594.40 31,040.40 221% 41 CAPITAL ONE PLATINUM MASTERCARD&VISA 143,419.40 174,851.30 -18% 91 SEARS DEPT APPLIANCES 99,580.00 90,187.70 10% 42 FRYS ELECTRONICS STORE 142,873.10 119,380.40 20% 92 ROOMS TO GO FURN STR 98,246.10 79,819.30 23% 43 SPRINT PCS VISION WIRELESS SERVICE 139,601.30 62,096.90 125% 93 VERIZON WIRELESS STORE 98,196.90 97,874.80 0% 44 DODGE AUTO&TRK VAR 138,695.00 142,649.80 -3% 94 ZYRTEC ALLERGY RX 98,049.20 74,415.30 32% 45 NISSAN AUTOS ALTIMA 137,482.30 183,340.40 -25% 95 BOSE CORP AUDIO PDTS DR 97,877.00 81,512.30 20% 46 10-10-987 LONG DISTANCE INTL RES&RES 135,085.70 0 NA 96 JEEP VEHICLES GRAND CHEROKEE 96,972.60 86,086.60 13% 47 FORD DLR ASSN VAR AUTO&TRK 131,004.00 168,542.00 -22% 97 NIKE SNEAKERS MEN 96,448.90 60,601.30 59% 12% 48 BUD LIGHT BEER 129,207.70 112,475.00 15% 98 WOMENS MKTG&SPORTS INC 95,955.80 85,524.70 49 BANK OF AMERICA CONSUMER SERVICES 127,780.70 131,308.30 -3% 99 ARBYS RESTAURANT 95,837.90 97,882.80 -2% 50 LINCOLN MERC DLR ASSN VAR AUTO&TRK 125,442.80 75,612.50 66% 100 NISSAN AUTO&TRK VAR 95,797.70 51,643.50 85% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S70 JUNE 21, 2004 www.brandweek.com America’sTop 2000 Brands RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. RANK/ BRAND BRAND INDEX 2003 TOTAL 2002 TOTAL % CHG. 101 DISH NETWORK SATELLITE SYSTEM 95,797.50 41,847.20 129% 151 PROCRIT ANEMIA RX 74,841.50 75,089.70 0% 102 NEXTEL WIRELESS SERVICE 95,300.20 66,411.20 44% 152 HYUNDAI AUTOS SONATA 74,835.90 30,839.30 143% 103 CHILIS GRILL&BAR REST 94,814.40 80,515.30 18% 153 WALT DISNEY WORLD 74,335.20 82,693.70 -10% 104 SATURN AUTOS ION 94,568.20 0 NA 154 DIR GENERAL SERVICES 74,243.50 59,619.70 25% 105 DODGE TRUCKS CARAVAN 94,379.30 88,861.00 6% 155 US ARMY 73,999.40 85,367.50 -13% 106 PETMEDS EXPRESS MISC DR 93,382.20 60,494.50 54% 156 SBC COMMUNICATIONS INC CP 73,626.70 71,287.00 3% 107 VIAGRA IMPOTENCE RX 93,239.00 87,354.70 7% 157 IMITREX MIGRAINE RX 73,506.90 70,913.70 4% 108 MEDIA NETWORKS SERVICE 93,226.90 75,920.60 23% 158 HALLMARK GOLD CROWN STR 72,542.80 34,199.60 112% 109 CREST WHITESTRIPS DENTAL WHTNG SYS 92,885.80 67,371.90 38% 159 CHEVROLET DLR ASSN VAR AUTO&TRK 72,536.50 85,127.90 -15% 110 KOHLS DEPT MISC 91,913.10 82,276.10 12% 160 MAZDA DLR ASSN VAR AUTO&TRK 72,285.70 68,657.70 5% 111 RED LOBSTER RESTAURANT 91,430.30 74,363.70 23% 161 ACURA AUTOS TL 71,684.20 69,716.60 3% 112 PEPSI SOFT DRINK 89,914.00 72,898.60 23% 162 STAPLES OFFICE SUPPLY 71,670.10 70,973.30 1% 113 FLONASE NASAL RX 89,755.10 76,857.80 17% 163 AMERICAN EXPRESS BLUE CREDIT CARD 71,305.20 9,124.80 681% 114 OLD NAVY CLOTHING STORE MEN & WOMEN 89,273.20 6,799.20 1213% 164 KIA TRUCKS SORENTO 71,238.60 51,078.90 39% 115 ALLSTATE AUTO INSURANCE 89,168.30 40,719.30 119% 165 VALTREX HERPES RX 70,599.10 46,771.10 51% 116 KMART DISC MISC 89,032.20 122,304.80 -27% 166 VOLKSWAGEN AUTOS JETTA 70,550.40 97,559.40 -28% 117 VISA CHECK CARD 89,026.30 93,842.90 -5% 167 DE BEERS DIAMONDS 70,331.40 63,622.30 11% 118 NISSAN TRUCKS MURANO 88,772.20 2,354.00 3671% 168 VOLKSWAGEN AUTOS BEETLE 69,513.30 54,027.80 29% 119 OFFICE DEPOT OFFICE SUPP 88,620.80 116,179.40 -24% 169 HBO CABLE TV 69,280.30 80,772.30 -14% 120 PONTIAC AUTOS GRAND PRIX 88,341.40 15,400.30 474% 170 PAPA JOHNS PIZZA REST 69,123.40 56,274.70 23% 121 ALLTEL WIRELESS SERVICE 87,930.40 52,799.10 67% 171 BOUNTY PAPER TOWELS 69,032.50 48,515.30 42% 122 IBM E-BUSINESS SERVICES 87,653.10 137,161.80 -36% 172 ROYAL CARIBBEAN CRUISES 68,758.50 71,494.00 -4% 123 UPS UNITED PARCEL SVC DOM & INTL 87,068.50 70,065.00 24% 173 MICROSOFT CORP CP 68,631.30 8,779.20 682% 124 DISCOVER CARD CREDIT CARD 86,923.40 86,371.10 1% 174 CASTALIAN MUSIC VAR RECORDINGS DR 68,352.20 76,193.30 -10% 125 INTEL CENTRINO COMPUTER COMPONENTS 86,885.50 0 NA 175 GMC TRUCKS ENVOY 68,291.20 66,961.00 2% 126 AT&T RESIDENTIAL 86,791.30 25,387.60 242% 176 SATURN AUTO&TRK VAR 67,782.00 14,747.20 360% 127 CELEBREX ARTHRITIS RX 86,654.80 81,061.10 7% 177 CARMAX AUTO SUPERSTORE 67,587.00 47,379.30 43% 128 OLIVE GARDEN RESTAURANT 86,283.70 82,123.70 5% 178 ELIDEL ECZEMA RX 67,285.50 0 NA 129 FORD TRUCKS EXPLORER 86,013.80 60,594.90 42% 179 MSN INTERNET SERVICES 67,284.70 82,211.00 -18% 130 PAID PROGRAM COMMERCIAL 85,903.40 138,011.40 -38% 180 ROBINSONS MAY DEPT SALES ANNC 67,163.70 78,112.80 -14% 131 HUMMER VEHICLES H2 85,835.10 39,519.70 117% 181 JACK IN THE BOX REST 66,925.20 72,848.10 -8% 132 CITIBANK CONSUMER SERVICES 84,816.00 20,833.60 307% 182 DR PEPPER SOFT DRINK 66,752.10 62,339.20 7% 183 LIBERTY MEDICAL SUPPLY DRUGS/TOIL DR 66,373.60 52,117.60 27% 184 OLD NAVY CLOTHING STORE FAMILY 66,183.90 135,763.80 -51% 11,312.00 485% 133 WAL-MART DISC MULTI-PDTS 84,273.20 73,032.50 15% 134 ORTHO EVRA CONTRACEPTIVE RX 84,237.70 35,610.70 137% 135 BOWFLEX EXERCISE EQUIP DR 83,746.20 58,454.50 43% 185 WACHOVIA BANK CONSUMER SERVICES 66,146.90 136 CHARLES SCHWAB CONSUMER SERVICES 83,570.30 152,117.60 -45% 186 LEXUS TRUCKS RX 330 65,780.50 0 NA 137 GE GENERAL ELECTRIC CO CP 82,597.80 64,336.90 28% 187 CHEVROLET TRUCKS TRAILBLAZER 65,569.70 90,755.00 -28% 138 ZOCOR CHOLESTEROL RX 80,535.30 93,281.40 -14% 188 TIME WARNER CABLE CO 65,498.00 64,463.00 2% 139 NISSAN AUTOS MAXIMA 80,335.80 67,169.70 20% 189 ECKERD DRUG STORE 65,333.10 67,535.50 -3% 140 1-800-CALLATT 79,354.10 118,822.20 -33% 190 LIBERTY TRAVEL AGENCY 65,197.90 64,963.50 0% 141 FORD AUTOS FOCUS 79,284.50 60,923.10 30% 191 CHEVROLET AUTOS MALIBU 65,039.10 5,892.70 1004% 142 CVS DRUG STORE 79,036.90 58,806.30 34% 192 IBM E-BUS/DEMAND SVC 64,744.20 8,182.40 691% 143 DELL DIMENSION&INSPIRON CMPTR PDT DR 78,762.90 88,134.80 -11% 193 CLAIROL NICE N EASY HAIR COLOR 64,655.00 20,228.40 220% -14% 144 VIOXX OSTEOARTHRITIS RX 77,649.10 70,338.80 10% 194 ALBERTSONS FOOD STORES 63,318.00 73,664.70 145 PLAVIX BLOOD THINNER RX 77,347.90 53,295.70 45% 195 ITT TECHNICAL INSTITUTE 63,029.00 59,940.60 5% 146 SATURN DLR ASSN VAR AUTOS 76,467.80 96,540.40 -21% 196 TGI FRIDAYS RESTAURANT 63,005.30 44,842.00 41% 147 CHRYSLER TRUCKS TOWN & COUNTRY 76,280.90 61,996.10 23% 197 FORD DLR ASSN F-SERIES 62,937.10 40,477.50 55% 148 VOLKSWAGEN TRUCKS TOUAREG 76,237.40 0 NA 198 HYUNDAI TRUCKS SANTA FE 62,719.50 64,418.40 -3% 149 DODGE TRUCKS DURANGO 76,116.10 26,148.70 191% 199 SAFEWAY FOOD STORE 62,320.90 37,664.40 65% 150 NISSAN TRUCKS XTERRA 75,778.50 108,940.20 -30% 200 PHILIP MORRIS COS INC PUBLIC SERVICE 62,190.20 37,955.60 64% AMERICAN EXPRESS FIN ADV CON SVC AMERICAN EXPRESS GIFT CHEQUES AMERICAN EXPRESS TRAVELERS CHEQUES AMERICAN FURN WAREHOUSE AMERICAN LEGACY FNDTN AMERICAN PLASTICS CNCL AMERICAN RED CROSS AMERICAN STOCK EXCHANGE AMERICAS BEST CNTCTS&EYE AMERIDEBT COUNSELING CONSUMER SVC AMERIQUEST MORTGAGE CONSUMER SVC AMERITRADE BROKERAGE ONLINE AMICA VAR INSURANCE AMSOUTH BANK CONSUMER SERVICES AMSTEL LIGHT BEER AMTRAK RAILROAD ANDERSEN WINDOWS ANDROGEL TESTOSTERONE RX ANHEUSER-BUSCH VAR BEERS ANTWERPEN MOTORCARS APPLE IPOD MP3 PLAYER APPLE POWER MAC G5 COMPUTER APPLE POWERBOOK G4 PORTABLE COMPUTER APPLE POWERBOOK PORTABLE COMPUTER APPLE VACATIONS TRAVEL APPLEBEES NGHBRHD GRL&BR APPLEMUSIC.COM STORE ONLINE AQUAFINA PURIFIED WATER AQUAFRESH EXTREME CLEAN TOOTHPASTE AQUOS TV ARBOR MIST WINE BLENDERS ARBYS RESTAURANT ARCHER DANIELS MIDLAND CP ARDLEIGH-ELLIOTT COLLECTIBLES DR ARICEPT ALZHEIMERS RX ARIMIDEX BREAST CANCER RX ARM&HAMMER ADVANCE WHITE TOOTHPASTE ARM&HAMMER COMPLETE CARE TOOTHPASTE ARRID TOTAL SOLID AP/DEOD ART INSTITUTE INTL ART INSTRUCTION CORR SCH DR ART VAN FURNITURE STORE ARTISAN BOAT TRIP MOVIE ASHLEY FURN HOME STR ASHTON-DRAKE GALLERIES CLCTBLS DR AT&T LONG DISTANCE RESIDENTIAL AT&T MLIFE WIRELESS SERVICE AT&T PREPAID WIRELESS SERVICE AT&T RESIDENTIAL AT&T WIRELESS SERVICE AT&T WIRELESS STORE ATA AMERICAN TRANS AIR DOM ATLANTIS RESORT BAHAMAS AUDI AUTOS A4 LEASING AUDI AUTOS A8 AUDI DLR ASSN VAR AUTOS AUTOTRADER.COM DLR ONLINE AUTOZONE PARTS STORE AVANDIA DIABETES RX AVAYA INC CP AVEENO CLEAR COMPLEXION FMNG CLNSR AVEENO POSITIVELY RDNT DLY FCL MSTRZ AVEENO POSITIVELY SMOOTH MSTRZNG LTN AVENTIS SA DVT AVIS RENT-A-CAR AVLIMIL FEMALE SXL DSFNCTN MDCN AVON ANEW RETROACTIVE SKIN CREAM AXE DEOD BODY SPRAY AXE ESSENCE DEOD BODY SPRAY B&H PHOTO CORP MULTI-PDTS DR BACARDI SILVER MALT LIQUOR BAERS FURNITURE STORE BAHAMAS TP BAILEYS IRISH CREAM LIQUEUR BALL PARK HOT DOGS BALLY TOTAL FITNESS CLUB BAN BEAUTIFULLY SMOOTH SOLID AP/DEOD BANANA REPUBLIC APPAREL BAND-AID LIQUID BANDAGES BANK OF AMERICA CONSUMER SERVICES BANK OF AMERICA ONLINE BANK ONE CONSUMER SERVICES BANK ONE MASTERCARD & VISA BANK ONE PLATINUM VISA BANK ONE VISA BANKRATE CONSUMER SERVICES BARGAIN NETWORK AUCTIONS BARILLA PASTA BASSETT FURNITURE DIRECT BAYER ASPIRIN PAIN REMEDIES BEEF INDUSTRY COUNCIL BEEF BELLSOUTH BUSINESS BELLSOUTH BUSINESS & RESIDENTIAL BELLSOUTH FASTACCESS INTERNET SVC BELLSOUTH RESIDENTIAL BENADRYL ALLERGY CAPLETS BENEFIBER FIBER LAXATIVE BENJAMIN MOORE PAINT BEST BUY ELECT STR BEST WESTERN HOTELS 858 1454 1373 873 842 574 1886 645 1708 643 231 537 1933 1384 538 755 1228 1775 601 1524 384 760 1423 1041 626 76 1720 683 829 1093 1989 99 1405 1437 351 766 1549 1980 1992 1510 1586 627 1730 911 894 1213 5 660 126 6 79 600 1645 1739 371 405 1117 238 503 1288 703 832 1308 1003 912 529 1630 1071 1856 1600 966 1472 1698 1977 1792 466 1979 1883 1499 49 1306 255 982 606 474 1740 663 1793 1212 1928 1673 1260 884 983 383 771 1679 849 11 1570 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S71 America’sTop 2000 Brands BRAND INDEX BEST WESTERN HOTELS WORLDWIDE BETTY CROCKER FRUIT BY/FOOT SNACKS BETTY CROCKER HMBRGR HLP DINNER BEYOND PARADISE FRAGRANCE WOMEN BF GOODRICH AUTO TIRES BIG 5 SPORTING GOODS STR BIG LOTS STORE BILL HEARD CHEVROLET BLOCKBUSTER VIDEO STORE BLOOMINGDALES DEPT SALES ANNC BLUE CROSS&BLUE SHIELD MEDICAL INS BLUE FRAGRANCE WOMEN BMW AUTOS 3-SERIES BMW AUTOS 3-SERIES LEASING BMW AUTOS 5-SERIES BMW AUTOS 5-SERIES LEASING BMW AUTOS Z4 ROADSTER BMW DLR ASSN VAR AUTO&TRK BMW DLR ASSN VAR AUTOS BMW TRUCKS X5 BOB DANCE AUTO DLR BOEING CO CP BORDERS BOOKS&MUSIC CAFE BOSCOVS DEPT MISC BOSE CORP AUDIO PDTS DR BOSLEY MEDICAL INSTITUTE BOSTON MARKET RESTAURANT BOTOX COSMETIC WRINKLE RX BOUNCE FABRIC SOFTENER SHEETS BOUNTY PAPER TOWELS BOWFLEX EXERCISE EQUIP DR BP AMOCO PLC CP BRADFORD EXCHANGE COLLECTIBLES DR BRANDSMART USA ELECT STR BRAUN SYNCRO SELF CLEANING SHVR M BRAVO CABLE TV BRAWNY PAPER TOWELS BRIGHT HOUSE NTWRKS CBL BRINKS SECURITY SYSTEM BRISTOL-MYERS SQUIBB CO CP BRITA PITCHER & WATER FILTERS BRITISH AIRWAYS INTL BROWNCO BROKERAGE ONLINE BRUCE ALMIGHTY VIDEO BRYMAN COLLEGE BUD LIGHT BEER BUDGET CAR&TRUCK RENTAL BUDWEISER BEER BUENA VISTA 25TH HOUR MOVIE BUENA VISTA BRINGING DOWN THE HOUSE BUENA VISTA BROTHER BEAR MOVIE BUENA VISTA CALENDAR GIRLS MOVIE BUENA VISTA COLD CREEK MANOR MOVIE BUENA VISTA FINDING NEMO MOVIE BUENA VISTA FREAKY FRIDAY MOVIE BUENA VISTA HAUNTED MANSION MOVIE BUENA VISTA HOLES MOVIE BUENA VISTA HOME VIDEOS VAR VIDEOS BUENA VISTA JUNGLE BOOK II MOVIE BUENA VISTA LIZZIE MCGUIRE MOVIE BUENA VISTA OPEN RANGE MOVIE BUENA VISTA PIGLETS BIG MOVIE BUENA VISTA PIRATES/THE CARIBBEAN MV BUENA VISTA RECRUIT MOVIE BUENA VISTA SHANGHAI KNIGHTS MOVIE BUENA VISTA UNDER/TUSCAN SUN MOVIE BUENA VISTA VERONICA GUERIN MOVIE BUICK AUTO&TRK DIV CP BUICK AUTOS LESABRE BUICK AUTOS VAR BUICK DLR ASSN VAR AUTO&TRK BUICK TRUCKS RAINIER BUICK TRUCKS RENDEZVOUS BURDINES DEPT SALES ANNOUNCEMENT BURGER KING RESTAURANT BURLINGTON COAT FACTORY FAMILY BURLINGTON COAT FACTORY MEN BURLINGTON COAT FACTORY MEN & WOMEN BUSHS BAKED BEANS BUTTERFINGER CANDY BAR CABLE TV PROMO CADILLAC AUTO&TRK VAR CADILLAC AUTOS CTS CADILLAC DLR ASSN VAR AUTO&TRK CADILLAC DLR ASSN VAR AUTOS CADILLAC TRUCKS ESCALADE ESV CADILLAC TRUCKS SRX CALIFORNIA ALMOND BOARD ALMONDS CALIFORNIA DEPT/HLTH SVC CALIFORNIA MILK ADVR BRD CHEESE CALIFORNIA STATE LOTTERY CALLAWAY GREAT/BERTHA II GOLF CLUBS CALTRATE 600 PLUS D CALCIUM TABLETS CAMBRIDGE CREDIT CONS CONSUMER SVC CAMEL VAR CIGARETTES CAMPBELLS CHUNKY SOUP CAMPBELLS SOUP CAMPBELLS SOUP AT HAND MICRO SOUP CAMPBELLS VAR SOUP CANADA TP 1043 1875 1530 1348 1390 248 227 533 636 706 1521 1926 1358 1593 575 1890 1905 582 781 1837 1728 1975 1897 1949 95 467 1024 332 615 171 135 1304 214 272 1449 1970 1052 1787 502 840 584 605 1894 1872 1950 48 879 69 1833 573 465 1553 1341 313 608 486 1030 1432 1527 1114 825 1583 345 752 716 757 1644 557 1772 1662 735 271 1490 1099 13 973 1150 1725 916 1936 1371 445 319 480 1686 1368 235 1438 1589 1478 1077 1292 1962 868 403 708 264 1252 1873 1508 % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 52,174.40 85,647.90 -39% 52,122.70 40,825.40 28% 26,409.30 97% RANK/ BRAND 2003 TOTAL 2002 TOTAL 201 FOX TV NETWORK ENTERTAINMENT DIV 62,049.40 48,631.40 28% 251 HONDA AUTOS CIVIC 202 MERVYNS DEPT MULTI-PDTS 61,671.80 77,607.00 -21% 252 KROGER FOOD STORES 203 SBC COMM LONG DIST RESIDENTIAL 61,439.50 1,019.40 5927% 253 STATE FARM AUTO INSURANCE 51,975.10 254 MCI WORLDCOM RESIDENTIAL 51,704.80 0 NA 255 BANK ONE CONSUMER SERVICES 51,603.00 38,601.30 34% 204 VERIZON RESIDENTIAL 61,405.10 76,710.10 -20% 205 VICTORIAS SECRET STORES WOMEN 61,182.60 64,756.50 -6% 206 NISSAN TRUCKS QUEST 60,731.80 0 NA 207 CHEVROLET AUTO&TRK VAR 60,721.30 116,319.30 -48% 208 STRATTERA ADHD RX 60,630.80 0 NA 209 PAXIL CR ANTI DEPRESSION RX 60,603.80 41,217.20 47% 210 KAY JEWELRY STORE 60,603.50 55,965.20 256 DENNYS RESTAURANT 51,482.50 39,523.00 30% 257 CARNIVAL CRUISE LINES CRUISES 51,226.40 44,858.90 14% 258 WB TV NETWORK 51,102.30 30,830.40 66% 259 JEEP DLR ASSN VAR VEHICLES 50,997.80 34,117.60 49% 8% 260 CHEVROLET TRUCKS TAHOE 50,826.40 60,353.10 -16% 211 H&R BLOCK TAX SERVICE CONSUMER SVC 60,346.10 56,132.10 8% 261 HOTELS.COM ONLINE 50,740.50 23,367.00 117% 212 NETZERO INTERNET SERVICES 60,177.30 16,009.10 276% 262 ABC TV NETWORK ENTERTAINMENT DIV 50,290.10 29,590.90 70% 213 SUZUKI DLR ASSN VAR AUTO&VHCLS 60,164.90 89,451.10 -33% 263 DUNKIN DONUTS RESTAURANT 50,173.70 43,662.10 15% 214 BRADFORD EXCHANGE COLLECTIBLES DR 60,034.40 56,209.00 7% 264 CAMPBELLS SOUP 50,092.00 71,022.10 -29% 215 TOYOTA TRUCKS 4RUNNER 59,874.80 41,525.90 44% 265 ENERGIZER MAX HOUSEHOLD BATTERIES 49,801.50 47,955.10 4% 216 DEBT FREE SERVICE CONSUMER SERVICES 59,659.30 39,973.50 49% 266 DILLARDS DEPT APPAREL WOMEN 49,777.90 58,910.00 -16% 217 COMPUSA COMPUTER SPRSTR 58,690.70 56,062.70 5% 218 DURACELL ALKALINE BATTERIES 58,088.30 43,437.00 34% 219 SCOOTER STORE DRUGS/TOILETRIES DR 57,411.20 6,838.20 740% 269 ALLSTATE VAR INSURANCE 220 SBC COMMUNICATIONS INTERNET SERVICES 57,392.50 20,326.40 182% 270 OFFICEMAX OFFICE SUPPLY 221 EARTHLINK INTERNET SERVICES 56,734.80 40,015.60 42% 271 BUICK TRUCKS RAINIER 49,089.40 222 10-10-220 LONG DISTANCE INTL RES&RES 56,715.40 117,741.10 -52% 272 BRANDSMART USA ELECT STR 48,942.00 41,397.70 223 OUTBACK STEAKHOUSE 56,314.50 42,606.50 32% 273 ZALES JEWELERS 48,586.50 44,466.60 9% 224 INFINITI TRUCKS FX45 56,273.90 0 NA 274 US AIR FORCE 48,535.10 41,104.20 18% 225 CLARITIN ALLERGY REMEDY 56,128.90 2,817.40 1892% 275 INFINITI AUTOS G35 48,440.40 80,456.30 -40% 226 CHRYSLER AUTOS PT CRUISER 56,118.40 76,591.90 -27% 276 WACHOVIA SECURITIES CONSUMER SVC 47,808.60 18,207.90 163% 227 BIG LOTS STORE 56,043.40 27,544.50 103% 277 LEXUS DLR ASSN VAR AUTO&TRK 47,677.30 47,053.60 1% 228 SYLVAN LEARNING CENTER 55,798.80 50,740.20 10% 278 FORD TRUCKS EXPEDITION 47,673.20 135,836.50 -65% 229 COMPAQ PRESARIO COMPUTER PDTS DR 55,611.30 31,934.90 74% 279 MERCEDES BENZ AUTOS C-CLASS 47,633.70 17,315.40 175% 230 AFLAC MEDICAL INSURANCE 55,587.90 40,906.20 36% 280 TAMPAX PEARL TAMPONS 47,520.10 19,818.20 140% 231 AMERIQUEST MORTGAGE CONSUMER SVC 55,506.10 27,383.70 103% 281 WELLBUTRIN XL ANTI DEPRESSION RX 47,438.10 0 NA 232 FOLEYS DEPT SALES ANNOUNCEMENT 55,258.20 54,471.20 1% 282 EPSON PRINTERS 47,238.30 25,174.90 88% 267 MITSUBISHI AUTOS VAR 49,642.60 33,343.10 49% 268 KIA TRUCKS SEDONA 49,553.80 48,290.80 3% 49,455.80 21,076.10 135% 49,107.00 42,344.50 16% 35.30 138963% 18% 233 HYUNDAI DLR ASSN VAR AUTOS 55,183.30 30,620.50 80% 283 TOYOTA AUTOS COROLLA 47,042.90 60,322.90 -22% 234 CHEVROLET AUTOS IMPALA 55,151.30 53,427.00 3% 284 OLAY DAILY FACIALS CLEANSING CLOTHS 46,944.00 32,844.70 43% 235 CADILLAC TRUCKS SRX 55,117.00 0 NA 285 ZELNORM IBS RX 46,828.70 0 NA 236 MICROSOFT WINDOWS SERVER 2003 SOF 54,950.30 0 NA 286 FANNIE MAE FOUNDATION 46,760.20 39,507.50 18% 237 GATEWAY COUNTRY CMPTR ST 54,567.30 57,119.80 -4% 287 EFFEXOR XR ANTI DEPRESSION RX 46,717.20 0 NA 238 AUTOZONE PARTS STORE 54,562.90 41,393.50 32% 288 SELECT COMFORT DRCT CORP HH DR 46,663.30 25,950.40 80% 239 PIER 1 IMPORTS STORE 54,560.00 52,316.80 4% 289 SIERRA MIST SOFT DRINK 46,641.30 24,989.90 87% 290 TOYOTA TRUCKS SIENNA 46,637.60 20,780.00 124% 291 MICROSOFT DOTNET SOFTWARE 46,614.20 68,677.70 -32% 240 GAP CLOTHING STORE WOMEN 54,271.80 24,162.10 125% 241 DILLARDS DEPT SALES ANNOUNCEMENT 53,875.10 45,278.00 19% 242 GM GOODWRENCH PARTS & SERVICE 53,795.90 19,769.60 172% 292 CREST NIGHT EFFECTS WHITENING GEL 46,489.50 0 NA 243 DITECH.COM CONSUMER SERVICES 53,685.00 17,692.70 203% 293 LEVITRA ERECTILE DYSFUNCTION RX 46,210.00 0 NA 227% 244 RE/MAX REAL ESTATE 53,549.00 44,668.90 20% 294 LINCOLN AUTOS LS 46,007.40 14,057.40 245 FOSAMAX OSTEOPOROSIS RX 53,157.80 87,474.70 -39% 295 TYLENOL 8 HOUR PAIN RELIEVER GELTABS 45,879.00 0 NA 246 TRUTH ABOUT SMOKING 52,901.20 58,866.00 -10% 296 EMPIRE TODAY CARPET STR 45,700.30 29,413.10 55% 247 JEEP VEHICLES LIBERTY 52,662.60 61,381.80 -14% 297 SPORTMART SPORTING GOODS 45,645.20 34,322.10 33% 248 BIG 5 SPORTING GOODS STR 52,342.60 48,852.00 7% 298 FORD TRUCKS ESCAPE 45,594.50 16,867.50 170% 249 DOVE SHAMPOO & CONDITIONER 52,182.60 0 NA 299 TRAVELOCITY TRAVEL SVC ONLINE 45,552.40 27,958.00 63% 250 SONIC RESTAURANT 52,174.60 47,884.30 9% 300 TOYOTA AUTO&TRK VAR 45,462.80 53,682.70 -15% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S72 JUNE 21, 2004 www.brandweek.com America’sTop 2000 Brands BRAND INDEX CANCER TREATMENT CENTERS CANON MULTI FUNCTION OFC MCHN CANON POWERSHOT DIGITAL CAMERA CANON PRINTERS CAPITAL ONE FED SVNG BNK CON SVC CAPITAL ONE MILES ONE CARD CAPITAL ONE PLATINUM MASTERCARD&VISA CAPRI SUN SPORT RTS BEVERAGE CAPTAIN MORGAN SPICED RUM CARDIS FURNITURE STORE CAREERBUILDER ONLINE CAREONE CREDIT CNSLNG CONSUMER SVC CARFAX.COM ONLINE CARLS FURNITURE STORE CARLS JR RESTAURANT CARMAX AUTO SUPERSTORE CARNATION GOOD START FORMULA CARNIVAL CRUISE LINES CRUISES CARSON PIRIE SCOTT DEPT MISC CARSON PIRIE SCOTT DEPT SALES ANNC CASCADE 2 IN 1 ACTN PAC DSHWSHR DET CASCADE COMPLETE LIQ DISHWASHER DET CASTALIAN MUSIC VAR RECORDINGS DR CASTROL GTX HIGH MILEAGE MOTOR OIL CASTROL SYNTEC MOTOR OIL CBS TV NETWORK ENTERTAINMENT DIV CDW COMPUTER CENTER CDW SOLUTIONS PROVIDER CELEBREX ARTHRITIS RX CELEBRITY CRUISES CENTERS/DISEASE CNTRL&PR CENTRUM &CENTRUM SILVER VITAMINS CENTRUM PERFORMANCE VITAMINS CENTURY 21 REAL ESTATE CESAR SELECT DINNERS CANNED DOG FOOD CHAMPION MORTGAGE CO CONSUMER SVC CHANEL BOUTIQUE CHARLES SCHWAB CONSUMER SERVICES CHARMIN SCENTS BATHROOM TISSUE CHARMIN ULTRA BATHROOM TISSUE CHARTER ONE BANK CONSUMER SERVICES CHEAP TICKETS TRAVEL CHECKER AUTO PARTS STORE CHECKERS RESTAURANT CHEVROLET AUTO&TRK VAR CHEVROLET AUTOS CAVALIER CHEVROLET AUTOS CORVETTE CHEVROLET AUTOS IMPALA CHEVROLET AUTOS MALIBU CHEVROLET AUTOS VAR CHEVROLET DLR ASSN CAVALIER CHEVROLET DLR ASSN IMPALA CHEVROLET DLR ASSN SILVERADO CHEVROLET DLR ASSN SUBURBAN & TAHOE CHEVROLET DLR ASSN TRAILBLAZER CHEVROLET DLR ASSN VAR AUTO&TRK CHEVROLET DLR ASSN VAR AUTOS CHEVROLET DLR ASSN VAR TRUCKS CHEVROLET TRUCKS AVALANCHE CHEVROLET TRUCKS SILVERADO CHEVROLET TRUCKS SUBURBAN CHEVROLET TRUCKS SUBURBAN & TAHOE CHEVROLET TRUCKS TAHOE CHEVROLET TRUCKS TRAILBLAZER CHEVROLET TRUCKS VAR CHEX MIX SNACK MIX CHICAGO VIDEO CHILDRENS TYLENOL PAIN LIQUID CHILIS GRILL&BAR REST CHOICE HOTELS INTL CHRISTIAN CHILDRENS FUND CHRYSLER AUTO&TRK VAR CHRYSLER AUTOS CROSSFIRE CHRYSLER AUTOS PACIFICA CHRYSLER AUTOS PACIFICA LEASING CHRYSLER AUTOS PT CRUISER CHRYSLER AUTOS SEBRING CHRYSLER DA/VAR AUTO&TRK & JEEP DA CHRYSLER DLR ASSN VAR AUTO&TRK CHRYSLER TRUCKS TOWN & COUNTRY CHUCK E CHEESE REST CHURCHS FRIED CHCKN REST CIGNA BUSINESS INSURANCE CINGULAR WIRELESS SERVICE CINGULAR WIRELESS STORE CIRCUIT CITY STORES CISCO NETWORKING SYSTEMS CISCO SYSTEMS INC CP CITI CREDIT CARD CITI FINANCIAL CONSUMER SERVICES CITIBANK AADVANTAGE MASTERCARD CITIBANK CONSUMER SERVICES CITIBANK MASTERCARD & VISA CITIBANK VAR CREDIT CARDS CITIZENS BANK CONSUMER SERVICES CITRACAL CALCIUM SUPPLEMENT CITY FURNITURE STORE CLAIROL HERBAL ESSENCES BODY WASH CLAIROL HERBAL ESSENCES HAIR COLOR CLAIROL HERBAL ESSENCES SHAMP & COND 787 1277 1279 524 1692 621 41 1170 1205 1921 571 1209 1415 1857 514 177 1225 257 1998 1929 1532 1568 174 1263 1505 328 1536 1746 127 1087 561 1146 1605 394 1144 1122 1735 136 1139 943 1802 1471 1941 1248 207 1575 1797 234 191 1649 1418 1838 375 1074 1722 159 1770 717 563 40 355 1801 260 187 515 927 1779 1045 103 570 1387 59 448 55 1218 226 1851 1607 637 147 1243 1651 1554 3 89 22 1159 577 401 1414 1134 132 726 1398 390 1898 1417 1447 949 772 RANK/ BRAND 2003 TOTAL 2002 TOTAL 40,137.00 28,834.60 % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 01 EBAY.COM AUCTIONS ONLINE 45,393.30 37,460.60 21% 302 ONSTAR VEHICLE MONITORING SYS 45,375.70 11,853.20 283% 352 GMC TRUCKS SIERRA 39,901.40 36,425.90 10% 303 NISSAN TRUCKS FRONTIER 44,806.40 41,578.00 8% 353 LEXUS AUTOS ES 39,899.20 45,715.20 -13% 304 WELLS FARGO BANK CONSUMER SERVICES 44,781.30 49,047.00 -9% 354 FLEET BANK CONSUMER SERVICES 39,791.50 32,327.10 23% 305 KIA AUTOS OPTIMA 44,724.20 8,998.70 397% 355 CHEVROLET TRUCKS SUBURBAN 39,772.20 39,281.70 1% 351 ARICEPT ALZHEIMERS RX 39% 306 WARNER BROS LAST SAMURAI MOVIE 44,664.70 0 NA 356 MICROSOFT OFFICE BUSINESS SOF 39,736.50 1,364.30 2813% 307 GILLETTE MACH 3 TURBO RAZOR MEN 44,664.70 52,771.70 -15% 357 GENERAL MILLS CHEERIOS CEREAL 39,595.50 18,552.90 113% 308 HEINEKEN BEER 44,655.00 52,542.00 -15% 358 HYUNDAI AUTOS ELANTRA 39,383.80 9,241.90 326% 82% 309 NEXTEL COMMUNICATION STR 44,413.60 24,789.80 79% 359 JEEP VEHICLES WRANGLER 39,351.00 21,587.40 310 VOLKSWAGEN DLR ASSN VAR AUTO&TRK 44,369.50 49,972.40 -11% 360 TOYOTA AUTO&TRK DIV CP 39,316.50 34,471.40 14% 311 HALLMARK GREETING CARDS 44,349.10 63,215.70 -30% 361 ALEVE PAIN RELIEF CAPLETS 39,272.40 35,401.60 11% 312 HP VAR COMPUTERS 44,335.90 9,201.40 382% 362 WAL-MART SUPERCENTER MULTI-PDTS 39,156.60 23,073.30 70% 313 BUENA VISTA FINDING NEMO MOVIE 44,239.20 0 NA 363 SAAB DLR ASSN VAR AUTOS 39,136.40 25,659.40 53% 314 HONDA AUTOS ACCORD LEASING 44,207.10 43,365.20 2% 364 HONDA AUTO&TRK VAR 39,132.20 17,140.80 128% 315 MICHELOB ULTRA LIGHT BEER 44,128.30 18,541.00 138% 365 LISTERINE MOUTHWASH 39,024.40 41,992.90 -7% 316 ADVIL PAIN RELIEVER LIQUI-GELS 43,667.80 43,935.90 -1% 366 VERIZON INTERNET SERVICES 38,908.10 40,738.80 -4% 317 TIME-LIFE VAR RECORDINGS DR 43,308.20 37,929.70 14% 367 WARNER BROS MYSTIC RIVER MOVIE 38,842.30 0 NA 318 TEMPUR-PEDIC INC HOUSEHOLD DR 43,245.70 26,485.40 63% 368 KODAK PLUS DIGITAL DISPOSABLE CMR 38,694.70 0 NA 319 CADILLAC AUTOS CTS 43,237.30 74,931.90 -42% 369 GENERAL MILLS TOTAL CEREAL 38,617.80 18,652.60 107% 320 FLUMIST FLU RX 43,052.00 0 NA 370 PARAMOUNT ITALIAN JOB MOVIE 38,605.80 0 NA 321 NATIONAL FLUID MLK PRCSR MILK 42,802.30 54,507.20 -21% 371 AUDI AUTOS A8 38,595.90 1,052.40 3567% 322 ALAVERT ALLERGY TABLETS 42,788.40 0 NA 372 CRAFTMATIC/CONTOUR IND HOUSEHOLD DR 38,558.90 25,455.70 51% 323 GENERAL MOTORS CORP DIV CP 42,784.00 7,995.30 435% 373 MERCEDES BENZ DLR ASSN VAR AUTO&TRK 38,527.70 18,333.80 110% 324 ENTERPRISE RENT-A-CAR 42,668.50 35,712.30 19% 325 LA-Z-BOY FURN GALLERIES 42,570.50 41,038.50 4% 326 LINCOLN TRUCKS AVIATOR 42,449.20 6,099.10 596% 327 GENERAL MILLS HONEY NUT CHEERIOS CRL 42,386.70 33,091.50 28% 328 CBS TV NETWORK ENTERTAINMENT DIV 42,173.80 34,530.30 22% 329 DODGE AUTOS VAR 42,087.10 17,923.80 135% 330 ACE HARDWARE STORES 41,963.70 38,727.30 8% 331 PUBLIX SUPERMARKETS 41,940.10 34,682.50 21% 332 BOTOX COSMETIC WRINKLE RX 41,925.60 18,199.00 130% 333 THERMACARE HEATWRAP 41,827.10 54,991.90 334 IKEA FURN&FRNSHNGS STR 41,666.10 335 PROGRESSIVE.COM AUTO INS ONLINE 336 OLAY REGENERIST SKIN CARE PDTS 337 HAVERTYS FURNITURE STORE 374 GARNIER FRUCTIS FORTIFYING SHAMPOO 38,502.00 375 CHEVROLET DLR ASSN SILVERADO 38,433.40 8,137.10 19.90 193377% 372% 376 LAMISIL TOENAIL FUNGUS RX 38,379.80 29,979.10 28% 377 TOYOTA TRUCKS TUNDRA 38,336.00 36,082.90 6% 378 MAZDA AUTOS RX-8 38,112.20 0 NA 379 QUIZNOS CLASSIC SUBS 37,960.80 26,709.90 42% 380 SONY SOMETHINGS GOTTA GIVE MV 37,847.00 0 NA 381 PC RICHARD&SON ELECT STR 37,792.50 40,593.90 -7% 382 PAYLESS SHOESOURCE WOMEN 37,729.80 39,776.30 -5% -24% 383 BELLSOUTH RESIDENTIAL 37,582.70 10,004.10 276% 31,045.80 34% 384 APPLE IPOD MP3 PLAYER 37,466.60 3,747.00 900% 41,623.90 25,346.40 64% 385 HECHTS DEPT SALES ANNOUNCEMENT 37,460.00 41,269.50 -9% 41,548.40 0 NA 386 WARNER BROS TERMINATOR 3 RS/MCHNS MV 37,438.10 0 NA 41,333.30 47,928.70 -14% 387 WEBMD INFORMATION SVC ONLINE 37,206.80 17,276.30 115% 338 WAL-MART DISC ELECTRONICS 41,273.40 52,541.60 -21% 388 LAS VEGAS NV TP 37,101.50 25,562.20 45% 339 LEXUS AUTOS LS 41,267.80 28,767.70 43% 389 MOUNTAIN DEW SOFT DRINK 37,039.70 51,057.40 -27% 340 ACURA TRUCKS MDX 41,092.80 35,505.80 16% 390 CITIZENS BANK CONSUMER SERVICES 37,009.70 26,036.40 42% 341 LEVITZ FURNITURE STORE 40,945.70 39,402.90 4% 391 PUR WATER FILTER SYSTEM 36,913.60 38,033.30 -3% -51% 342 KOHLS DEPT MULTI-PDTS 40,894.80 28,843.30 42% 392 STATE FARM VAR INSURANCE 36,910.70 75,716.10 343 FORD DLR ASSN EXPLORER 40,867.60 43,180.60 -5% 393 AARP AMER ASSN/RTRD PRSN 36,910.00 25,620.30 44% 344 E-LOAN CONSUMER SERVICES 40,861.10 6,990.10 485% 394 CENTURY 21 REAL ESTATE 36,544.70 17,991.50 103% 345 BUENA VISTA PIRATES/THE CARIBBEAN MV 40,821.70 0 NA 395 PANTENE PRO-V CMPLT THRP CONDITIONER 36,530.60 44,214.70 -17% 396 RED BULL ENERGY BEVERAGE 36,493.30 40,211.00 -9% 397 TOYOTA DLR ASSN CAMRY 36,465.80 36,422.50 0% 398 MENS WEARHOUSE CLTHNG ST MEN 36,451.40 37,622.60 -3% 346 NOKIA DIGITAL PHONES 40,733.70 16,881.50 141% 347 PEPCID AC & PEPCID COMPLETE 40,607.70 27,962.30 45% 348 ORAL-B PROF CARE 7000 TOOTHBRUSH 40,226.10 0 NA 349 ADDERALL XR ADHD RX 40,192.60 36,372.90 11% 399 SONY BAD BOYS 2 MOVIE 36,424.00 0 NA 350 FIDELITY INVESTMENTS CONSUMER SVC 40,181.60 78,976.80 -49% 400 KIA AUTOS SPECTRA 36,391.20 50,132.10 -27% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S74 JUNE 21, 2004 www.brandweek.com BRAND INDEX America’sTop 2000 Brands RANK/ BRAND 2003 TOTAL RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 401 CITI CREDIT CARD 36,054.60 23,830.50 51% 451 UNIVERSAL SEABISCUIT MOVIE 33,516.00 2002 TOTAL % CHG. 0 NA 297% 402 SONY ANGER MGT MOVIE 35,987.50 0 NA 452 FIDELITY INVESTMENTS FUNDS 33,477.80 8,441.30 403 CAMEL VAR CIGARETTES 35,906.10 0 NA 453 KODAK FILM PROCESSING 33,447.70 32,630.70 3% 404 TROPICANA RTS ORANGE JUICE 35,822.50 22,038.60 63% 454 AMBIEN SLEEP RX 33,396.00 54,812.90 -39% 405 AUDI DLR ASSN VAR AUTOS 35,730.80 42,059.50 -15% 455 SIX FLAGS THEME PARKS 33,235.90 38,496.60 -14% 406 WEIGHT WATCHERS PROGRAM 35,615.70 36,310.30 -2% 456 SWIFFER WET JET FLOOR CLEANER SYSTEM 33,127.70 39,258.30 -16% 407 UPS STORE 35,540.50 359.30 9792% 457 MACYS DEPT DRUGS/TOILETRIES 32,984.40 30,757.70 7% 408 VOLVO DLR ASSN VAR AUTOS 35,519.70 59,416.00 -40% 458 HONDA TRUCKS ELEMENT 32,941.30 10,275.20 221% 409 HONDA TRUCKS PILOT 35,510.60 36,924.40 -4% 459 PARAMOUNT TOMB RAIDER/CRADLE/LF MV 32,669.00 0 NA 410 NBC TV NETWORK ENTERTAINMENT DIV 35,465.80 33,741.20 5% 460 UNITED AIRLINES DOM 32,634.30 26,749.80 22% 411 XM SATELLITE RADIO SATELLITE SYSTEM 35,448.70 57,870.00 -39% 461 OUST AIR SANITIZER 32,600.00 526.50 6092% 412 HIDDEN VALLEY RANCH SALAD DRESSING 35,434.90 31,385.60 13% 462 STATE FARM INS CONSUMER SERVICES 32,578.20 7,704.60 323% 413 ALWAYS MAXI PADS 35,384.70 18,075.60 96% 463 US DEPT/HEALTH&HUMAN SVC 32,544.60 18,058.00 80% 414 FILENES DEPT SALES ANNOUNCEMENT 35,341.30 30,569.50 16% 464 LENSCRAFTERS OPTICAL 32,464.00 37,712.40 -14% 415 SNICKERS CANDY BAR 35,331.00 31,132.40 13% 465 BUENA VISTA BROTHER BEAR MOVIE 32,421.90 0 NA 416 KMART DISC MULTI-PDTS 35,239.40 49,170.00 -28% 466 BALLY TOTAL FITNESS CLUB 32,419.10 31,831.70 2% 417 LINCOLN MERC TRUCKS VAR 35,215.80 0 NA 467 BOSLEY MEDICAL INSTITUTE 32,241.70 10,282.50 214% 418 ENBREL ARTHRITIS RX 35,172.20 0 NA 468 L’ORÉAL COULEUR EXPERTE HAIR COLOR 32,091.00 0 NA 419 SONY TEARS OF THE SUN MOVIE 35,143.40 0 NA 469 VERIZON COMMUNICATIONS CP 32,003.90 12,523.90 156% 85% 420 EXCEDRIN TENSION HDCH PAIN REMEDIES 35,114.10 0 NA 470 GE MAJOR APPLIANCES 31,943.20 17,283.10 421 SONY CHARLIES ANGELS/THROTTLE 35,071.20 0 NA 471 NISSAN TRUCKS PATHFINDER ARMADA 31,912.40 0 NA 422 TECHNOSCOUT HOUSEHOLD DR 34,935.50 28,878.00 21% 472 NEW LINE LORD/RINGS RETURN/KNG MV 31,868.60 0 NA 423 MIRAMAX CHICAGO MOVIE 34,815.00 2,739.20 1171% 473 PRILOSEC OTC HEARTBURN CONTROL 31,862.10 0 NA 424 MERVYNS DEPT SALES ANNOUNCEMENT 34,790.50 27,530.70 26% 474 BANK ONE VISA 31,847.50 21,443.00 49% 425 LISTERINE POCKETPAKS ORAL CARE STRPS 34,762.20 51,935.80 -33% 475 HERTZ RENT A CAR 31,833.70 28,182.80 13% 476 TRANSITIONS EYE GLASS LENSES 31,783.30 14,877.90 114% 477 MORGAN STANLEY CONSUMER SERVICES 31,756.70 73,692.00 -57% 426 SCHICK INTUITION SHAVER WOMEN 34,697.20 0 NA 427 SUBARU AUTO&TRK VAR 34,694.90 31,229.30 11% 428 PARAMOUNT SCHOOL OF ROCK MOVIE 34,592.10 0 NA 478 PARAMOUNT PAYCHECK MOVIE 31,683.90 0 NA 429 SONY DADDY DAY CARE MOVIE 34,555.60 0 NA 479 UNIVERSAL HULK MOVIE 31,513.90 0 NA 430 MACYS DEPT MISC 34,553.30 33,994.10 2% 480 CADILLAC DLR ASSN VAR AUTO&TRK 31,484.70 18,560.60 70% 431 MAZDA AUTOS 6 LEASING 34,540.80 0 NA 481 ACCENTURE CP 31,465.90 41,734.40 -25% 432 LEXUS LOC DLR 34,500.80 34,762.60 -1% 482 NISSAN AUTOS SENTRA 31,438.90 11,472.00 174% 433 TOYOTA TRUCKS HIGHLANDER 34,380.20 11,359.80 203% 434 KODAK EASYSHARE CAMERA & DOCK 34,342.00 28,069.00 22% 483 WORLD S&L BANK CONSUMER SVC 31,351.40 19,282.00 63% 484 PAMPERS EASY UPS DISPOSABLE PANTS 31,308.30 26,772.00 17% -12% 435 ACURA AUTOS TSX 34,265.80 0 NA 485 DAIRY QUEEN RESTAURANT 31,273.80 35,566.50 436 SONICARE ELITE SONIC TOOTHBRUSH 34,259.40 0 NA 486 BUENA VISTA HAUNTED MANSION MOVIE 31,243.20 0 NA 437 UNIVERSAL LOVE ACTUALLY MOVIE 34,251.10 0 NA 487 LEXUS TRUCKS GX 31,229.30 17,048.00 83% 438 INTL HOUSE OF PANCAKES 34,161.80 31,619.00 8% 488 DIFLUCAN VAGINAL YEAST RX 31,192.80 41,253.10 -24% 439 WARNER BROS MATCHSTICK MEN MOVIE 34,150.20 0 NA 489 KELLOGGS FRUIT HARVEST CEREAL 30,953.00 0 NA 440 UNIVERSAL BRUCE ALMIGHTY MOVIE 34,128.60 0 NA 490 SONY MONA LISA SMILE MOVIE 30,946.30 0 NA 441 ROLEX WATCHES 33,992.90 27,790.20 22% 491 LENDINGTREE.COM ONLINE 30,919.50 32,516.70 -5% -37% 442 MENARDS BUILDING SUPPLY 33,951.20 33,327.00 2% 492 LEXUS AUTO&TRK VAR 30,910.60 48,794.30 443 FREECREDITREPORT.COM ONLINE 33,936.40 36,085.40 -6% 493 INFINITI TRUCKS FX 30,686.10 0 NA 444 NEW LINE ELF MOVIE 33,925.30 0 NA 494 PRINGLES POTATO CRISPS 30,659.00 24,277.00 26% 445 CADILLAC AUTO&TRK VAR 33,870.50 51,736.20 -35% 495 TOYOTA AUTOS CAMRY SOLARA 30,647.80 5,671.50 440% 446 20TH CENTURY FOX X2 X-MEN UNITED 33,859.40 0 NA 496 VIDEO PROFESSOR VAR SOFTWARE DR 30,583.50 32,241.20 -5% 447 PROPEL FITNESS FLAVORED BOTTLED WTR 33,815.70 31,406.10 8% 497 FLORIDA VAR ORANGE JUICES 30,531.90 37,305.80 -18% 448 CHRYSLER AUTOS CROSSFIRE 33,760.10 0 NA 498 SONY RADIO MOVIE 30,516.00 0 NA 449 IBM THINKPAD PORTABLE COMPUTER 33,742.60 41,314.60 -18% 499 MCI WORLDCOM CP 30,488.50 678.90 4391% 450 MITSUBISHI AUTOS LANCER 33,719.50 46,684.90 -28% 500 TARGET DISC ELECTRONICS 30,461.40 17,224.90 77% CLAIROL HRBL ESNC FRT FS SHAMP&COND CLAIROL HRBL ESNC HGHLTS HAIR COLOR CLAIROL HYDRIENCE CREAM HAIR COLOR CLAIROL NAT INSTINCTS HAIR COLOR CLAIROL NICE N EASY HAIR COLOR CLARINEX ALLERGY RX CLARITIN ALLERGY REMEDY CLARITIN-D ALLERGY REMEDY CLEAR CHANNEL RADIO STNS CLEARASIL TOTAL CONTROL FCL CLNSR&MS CLICK IT OR TICKET CMPGN CLOROX DISINFECTANT WIPES CLOROX HOME & BUILDING SUPPLIES CLOROX HOME&BLDG SUPP &HDN VLY/SLD CLOROX LIQ BLEACH CLOROX READY MOP MOPPING SYSTEM CLOROX ULTRA LIQUID BLEACH CLOROX WITH TEFLON BTHRM&TLT BWL CLN CNN CABLE TV COCA-COLA CLASSIC SOFT DRINK COFFEE-MATE REG & LIQ NON-DIARY CRMR COLDWELL BANKER RE COLDWELL BNKR RES BRKRG COLGATE SIMPLY WHITE WHITENING GEL COLGATE SIMPLY WHT NGHT WHITENING GL COLGATE TOTAL ADVNCD FRS TOOTHPASTE COLORADO STATE TP COLUMBIA HOUSE DVD CLUB VAR VDS DR COMCAST CABLE COMEDY CENTRAL CABLE TV COMMERCE BANK CONSUMER SERVICES COMMIT NICOTINE LOZENGE COMMIT NICOTINE LOZENGE &NCDRM&NCRT COMPAQ PRESARIO COMPUTER PDTS DR COMPASS BANK CONSUMER SERVICES COMPUSA COMPUTER SPRSTR COMPUTER ASSOC CO CONCERTA ADHD RX CONOCOPHILLIPS CP COOKIES & COOKIES COORS BEER COORS LIGHT BEER CORONA EXTRA BEER CORONA EXTRA BEER &CORONA LIGHT BEER COST PLUS WORLD MKT STR COTTON INC CP COTTONELLE ULTRASOFT BATH TISSUE COURTESY AUTO DLR COURTESY AUTO GROUP COURTESY FORD COURTYARD BY MARRIOTT COVER GIRL AQUASMOOTH COMPACT MAKEUP COVER GIRL AQUASMOOTH CREAM FNDTN COVER GIRL MULTIPLYING MASCARA COVER GIRL OUTLAST LIP COLOR COVER GIRL WET SLICKS LIP GLOSS COX COMM CABLE CRACKER BARREL OLD CNTRY CRAFTMATIC/CONTOUR IND HOUSEHOLD DR CRAFTSMAN TOOLS CRATE & BARREL STORE CREATING WEALTH WITH RE WORKSHOP CREME SAVERS SOFT CANDY CREST NIGHT EFFECTS WHITENING GEL CREST REJUVENATING EFCT REG&GEL PST CREST SPINBRUSH PRO ELECT TOOTHBRUSH CREST WHITENING EXPRSNS TOOTHPASTE CREST WHITENING PLUS SCP TOOTHPASTE CREST WHITESTRIPS DENTAL WHTNG SYS CROWN ROYAL CANADIAN WHISKEY CRUISES ONLY TRAVEL CRYSTAL CRUISES CRYSTAL LIGHT FRUIT DRINK MIX & RTS CUNARD CRUISES CURVES FOR W FITNESS CTR CVS DRUG STORE DAIRY QUEEN RESTAURANT DANBURY MINT COLLECTIBLES DR DANNON LIGHT N FIT RTS SMOOTHIES DANNON YOGURT DASANI BOTTLED WATER DAVID YURMAN JEWELERS DAVIDS BRIDAL STORE FAMILY DAVIDS BRIDAL STORE WOMEN DAWN COMPLETE DISHWASHING LIQUID DAWN DISHWASHING LIQ DAWN POWER DISSOLVER SPRAY GRS RMVR DAYQUIL LIQUICAPS DAYS INN HOTELS DE BEERS DIAMONDS DEBT FREE SERVICE CONSUMER SERVICES DELL DIMENSION COMPUTER PDTS DR DELL DIMENSION&INSPIRON CMPTR PDT DR DELL VAR COMPUTERS COMPUTER PDTS DR DELTA AIRLINES CARGO DOM DELTA FAUCETS DEMETRIOS BRIDAL GOWNS WOMEN DENNYS RESTAURANT DENTYNE ICE GUM DERAMAXX DOG RX 925 785 810 981 193 80 225 704 841 1747 1768 1082 1634 1813 951 1166 1392 1022 1086 75 1939 899 572 948 1628 936 1749 1506 61 1588 1627 509 1752 229 1812 217 815 656 1918 1246 774 51 724 1895 590 559 1284 1776 1731 1981 1399 1816 1339 934 675 1878 614 820 372 1703 1900 684 1968 292 1174 508 836 797 109 756 1042 1318 1562 1915 1516 142 485 747 1519 1912 945 1638 1370 789 1504 1497 651 1522 1705 167 216 749 143 14 1380 1598 1591 256 1180 947 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S75 America’sTop 2000 Brands BRAND INDEX DETROL LA BLADDER CONTROL RX DEUTSCHE BANK AG CP DEVRY UNIVERSITY DIAGEO PLC VAR BEVERAGES DICKS CLOTHING&SPRT GDS FAMILY DIET DR PEPPER SOFT DRINK DIET PEPSI SOFT DRINK DIFLUCAN VAGINAL YEAST RX DIGIORNO FROZEN PIZZA DILLARDS DEPT APPAREL FAMILY DILLARDS DEPT APPAREL MEN DILLARDS DEPT APPAREL WOMEN DILLARDS DEPT DRUGS/TOILETRIES DILLARDS DEPT HOUSEHOLD DILLARDS DEPT MISC DILLARDS DEPT SALES ANNOUNCEMENT DIR GENERAL SERVICES DIRECTV SATELLITE SYSTEM DISCOUNT TIRE CO INC DISCOVER CARD CREDIT CARD DISCOVERY CHANNEL CBL TV DISH NETWORK SATELLITE SYSTEM DISNEY CRUISES DISNEY ON ICE SHOW DISNEYLAND RESORT DISNEYLAND THEME PARK DITECH.COM CONSUMER SERVICES DITECH.COM ONLINE DOCKERS PANTS MEN DODGE AUTO&TRK VAR DODGE AUTOS VAR DODGE DLR ASSN RAM PICKUP DODGE DLR ASSN VAR AUTO&TRK DODGE TRUCKS CARAVAN DODGE TRUCKS CARAVAN & RAM PICKUP DODGE TRUCKS DURANGO DODGE TRUCKS RAM PICKUP DODGE TRUCKS VAR DOMINOS PIZZA RESTAURANT DOUBLEDAY BOOK CLUB DR DOVE BEAUTY BAR SOAP DOVE ESSENTIAL NTRNTS CLEANSING PLW DOVE ESSENTIAL NTRNTS DAY CREAM DOVE ESSENTIAL NTRNTS SKIN CARE PDTS DOVE EXFOLIATING BEAUTY BAR SOAP DOVE SHAMPOO DOVE SHAMPOO & CONDITIONER DOW JONES NEWSWIRES ONLINE DOWNY ADVANCED LIQUID FAB SOFTENER DOWNY ULTRA LIQ FABRIC SOFTENER DR PEPPER SOFT DRINK DR SCHOLLS MASSAGING GEL INSOLES DREAMWORKS BIKER BOYZ MOVIE DREAMWORKS CATCH ME IF YOU CAN MV DREAMWORKS HEAD OF STATE MOVIE DREAMWORKS HOUSE/SAND & FOG MOVIE DREAMWORKS OLD SCHOOL MOVIE DREAMWORKS SINBAD LEGEND/SEVEN SEAS DSW SHOE WAREHOUSE MEN & WOMEN DSW SHOE WAREHOUSE WOMEN DUNKIN DONUTS RESTAURANT DUPONT STAINMASTER CARPETS DURACELL ALKALINE BATTERIES DYSON VACUUM CLEANER E ENTERTAINMENT CABLE TV E TRADE FINANCIAL ONLINE E-LOAN CONSUMER SERVICES EARTHLINK INTERNET SERVICES EAST/WEST MORTGAGE CO CONSUMER SVC EBAY MOTORS AUCTION ONLINE EBAY.COM AUCTIONS ONLINE ECKERD DRUG STORE EDUCATION DIRECT CORR SCH DR EDWARD D JONES & CO CONSUMER SVC EFFEXOR XR ANTI DEPRESSION RX EGG BEATERS EGG SUBSTITUTE EHARMONY.COM ONLINE EL DORADO FURNITURE CO ELECTRASOL GELPACK DISHWASHER DET ELI LILLY & CO ADULT ADD ELIDEL ECZEMA RX EMBASSY SUITES HOTELS EMPIRE TODAY CARPET STR ENBREL ARTHRITIS RX ENERGIZER ALKALINE BATTERIES ENERGIZER MAX HOUSEHOLD BATTERIES ENSURE NUTRITIONAL SUPPLEMENT ENTERPRISE RENT-A-CAR ENZYTE DRUGS/TOILETRIES DR EPA ENERGY STAR PROGRAM EPICURIOUS.COM ONLINE EPIPEN ANAPHYLAXIS RX EPSON PRINTERS EPT PREGNANCY TEST EQUAL SWEETENER ESPN CABLE TV ETHAN ALLEN FURN STR EXCEDRIN TENSION HDCH PAIN REMEDIES EXPEDIA.COM TRAVEL SVC ONLINE EXPO DESIGN CENTER 525 1577 531 1963 1784 736 694 488 523 1811 751 266 583 929 1031 241 154 29 833 124 501 101 1794 1827 1027 1162 243 1039 798 44 329 549 60 105 887 149 71 910 63 1427 1958 1663 1745 1642 1208 1943 249 1676 630 1169 182 527 1667 1254 1158 1715 554 768 1608 1684 263 1011 218 1257 1558 1355 344 221 1829 624 301 189 1463 1235 287 1697 1026 1896 1056 1782 178 1820 296 418 1842 265 1015 324 1473 1991 1854 1546 282 1403 1596 642 526 420 72 1326 2003 TOTAL 2002 TOTAL 551 JENNY CRAIG WEIGHT LOSS 28,449.90 22,893.10 24% 552 FORD AUTOS TAURUS 28,388.30 18,031.30 57% -37% 553 LAMISIL AT ATHLETES FOOT CREAM 28,387.40 29,051.40 -2% 5,348.30 466% 554 DREAMWORKS OLD SCHOOL MOVIE 28,318.90 0 NA 0 NA 555 KAUFMANNS DEPT SALES ANNOUNCEMENT 28,309.60 26,156.30 8% 24,472.70 23% 556 NEW YORK STATE LOTTERY 28,288.20 31,132.80 -9% RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 501 DISCOVERY CHANNEL CBL TV 30,444.00 23,031.40 32% 502 BRINKS SECURITY SYSTEM 30,389.80 23,793.40 28% 503 AVANDIA DIABETES RX 30,265.00 47,808.70 504 PORSCHE TRUCKS CAYENNE 30,246.80 505 INFONE DIR ASST 30,209.50 506 LA WEIGHT LOSS CENTER 30,165.80 RANK/ BRAND % CHG. 507 PARAMOUNT TIMELINE MOVIE 30,150.20 0 NA 557 AMERICAN AIRLINES DOM 28,265.40 19,341.80 46% 508 CREST SPINBRUSH PRO ELECT TOOTHBRUSH 30,124.90 13,228.70 128% 558 BUICK AUTO&TRK DIV CP 28,260.70 32,284.50 -12% 509 COMMIT NICOTINE LOZENGE 30,107.80 5,608.60 437% 559 COTTON INC CP 28,233.70 25,333.80 11% 510 HYDROXYCUT SUPPLEMENT 30,094.70 28,790.40 5% 560 MERCEDES BENZ AUTOS E-CLASS 28,164.40 32,586.00 -14% 511 FINDING NEMO VIDEO 30,089.20 0 NA 561 CENTERS/DISEASE CNTRL&PR 28,155.00 21,537.20 31% 512 PARAMOUNT HOW/LOSE/GUY/10 DAYS MV 30,048.80 0 NA 562 IAMS DRY DOG FOOD 28,150.60 13,723.40 105% 563 CHEVROLET TRUCKS AVALANCHE 28,098.10 61,596.00 -54% 564 WARNER BROS IN-LAWS MOVIE 28,096.10 0 NA 513 VOLVO TRUCKS XC90 WAGON 30,045.20 807.20 3622% 514 CARLS JR RESTAURANT 30,030.80 31,452.20 -5% 515 CHEVROLET TRUCKS VAR 29,924.00 106,481.10 -72% 565 INFINITI DLR ASSN VAR AUTO&TRK 28,026.50 23,157.40 21% 516 MIDAS MUFFLER SHOPS 29,904.90 39,065.10 -23% 566 WARNER BROS MATRIX REVOLUTIONS MOVIE 28,026.10 0 NA 517 MAACO AUTO BODY CENTER 29,882.40 27,209.90 10% 567 FORD TRUCKS FREESTAR 28,018.30 0 NA 518 SHELL GASOLINE 29,875.20 26,699.60 12% 568 SUBARU TRUCKS FORESTER 27,998.80 28,045.30 0% 519 IBM ESERVER XSERIES SERVER 29,872.00 4,197.50 612% 569 PINE-SOL LIQUID CLEANER 27,958.30 24,957.50 12% 520 UNIVERSAL DR SEUSS/CAT/HAT MOVIE 29,839.90 0 NA 570 CHOICE HOTELS INTL 27,906.00 24,414.60 14% 521 WARNER BROS MATRIX RELOADED MOVIE 29,716.90 0 NA 571 CAREERBUILDER ONLINE 27,874.50 6,193.10 350% 38% 522 SONY SWAT MOVIE 29,683.50 0 NA 572 COLDWELL BNKR RES BRKRG 27,707.00 20,122.10 523 DIGIORNO FROZEN PIZZA 29,637.50 19,641.20 51% 573 BUENA VISTA BRINGING DOWN THE HOUSE 27,687.00 0 NA 524 CANON PRINTERS 29,561.90 34,823.70 -15% 574 AMERICAN PLASTICS CNCL 27,679.20 30,919.00 -10% 525 DETROL LA BLADDER CONTROL RX 29,524.30 37,938.30 -22% 575 BMW AUTOS 5-SERIES 27,604.50 4,499.00 514% 526 ETHAN ALLEN FURN STR 29,522.70 33,735.90 -12% 576 SAAB AUTOS 9-3 LEASING 27,597.00 10,529.20 162% 527 DR SCHOLLS MASSAGING GEL INSOLES 29,493.20 8,670.50 240% 577 CISCO SYSTEMS INC CP 27,585.50 506.60 5345% 528 VANGUARD GROUP CONSUMER SERVICES 29,482.00 27,999.80 5% 578 HOLLAND AMERICA CRUISES 27,577.00 21,695.90 27% 579 PEP BOYS AUTO PARTS STR 27,564.60 29,830.90 -8% 580 GATEWAY VAR COMPUTERS CMPTR PDTS DR 27,524.80 48,517.70 -43% 529 AVLIMIL FEMALE SXL DSFNCTN MDCN 29,382.40 0 NA 530 LAND ROVER VEHICLES RANGE ROVER 29,308.70 12,101.20 142% 531 DEVRY UNIVERSITY 29,249.10 29,059.30 1% 581 QUALITY CARE PARTS & SERVICE 27,467.40 32,812.50 -16% 532 TIDE PWD LAUNDRY DET/BLEACH 29,243.60 377.80 7640% 582 BMW DLR ASSN VAR AUTO&TRK 27,423.60 10,945.20 151% 533 BILL HEARD CHEVROLET 29,125.90 20,458.80 42% -16% 534 20TH CENTURY FOX LG/EXTRDNRY GNTLMN 29,108.90 0 NA 535 ADT SECURITY SYSTEM 29,091.10 7,765.20 275% 583 DILLARDS DEPT DRUGS/TOILETRIES 27,371.10 32,412.90 584 BRITA PITCHER & WATER FILTERS 27,347.00 25,671.70 7% 585 ABREVA COLD SR&FVR BLSTR TRTMNT 27,339.00 30,986.10 -12% 536 SONY HOLLYWOOD HOMICIDE MOVIE 29,077.40 0 NA 586 20TH CENTURY FOX MASTER&COMMANDER MV 27,333.40 0 NA 537 AMERITRADE BROKERAGE ONLINE 29,063.60 63,741.30 -54% 587 TOYOTA AUTOS PRIUS BI-FUEL 27,283.80 12,526.20 118% 538 AMSTEL LIGHT BEER 29,057.20 16,061.40 81% 588 ROOMSTORE FURN&ACCS STR 27,249.80 25,136.30 8% 539 JAMES SOKOLOVE&AFLT ATTY 28,958.80 5,937.70 388% 589 MILLER GENUINE DRAFT BEER 27,217.00 25,342.40 7% 540 20TH CENTURY FOX CHEAPER/DOZEN MOVIE 28,931.60 0 NA 590 COST PLUS WORLD MKT STR 27,130.50 20,829.70 30% 541 GAP CLOTHING STORE MEN & WOMEN 28,898.20 55,484.90 -48% 591 PRAVACHOL CHOLESTEROL RX 27,117.40 33,115.80 -18% 542 ORBITZ TRAVEL SERVICE ONLINE 28,837.20 30,254.10 -5% 592 KELLOGGS FROSTED MINI WHEATS CRL 27,059.40 34,747.60 -22% 543 HP CAMERA&CMPTR CMPNTS&ACS 28,801.20 1,178.40 2344% 593 MIRAMAX BAD SANTA MOVIE 27,036.10 0 NA 594 HERSHEYS KISSES CANDY 27,001.00 24,415.60 11% 595 SONY VAIO COMPUTER PDTS DR 26,913.10 656.10 4002% 596 FORD DLR ASSN VAR TRUCKS 26,870.70 16,184.40 66% 544 SONY MISSING MOVIE 28,732.70 0 NA 545 20TH CENTURY FOX DAREDEVIL MOVIE 28,676.80 0.30 9.6M% 546 VISA BUSINESS CREDIT CARD 28,669.80 9,523.20 201% 547 ACUVUE 2 DISPOSABLE CONTACT LENS 28,669.30 19,807.20 45% 597 WARNER BROS LOONEY TUNES BCK/ACTN MV 26,866.00 0 NA 548 YOPLAIT YOGURT 28,664.70 18,569.60 54% 598 MILLER VAR BEERS 26,858.10 32,523.80 -17% 549 DODGE DLR ASSN RAM PICKUP 28,630.80 19,893.20 44% 599 SOUTHWEST AIRLINES ONLINE 26,848.80 6,908.40 289% 550 GILLETTE VENUS RAZOR WOMEN 28,479.10 35,249.80 -19% 600 ATA AMERICAN TRANS AIR DOM 26,764.60 31,084.50 -14% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S76 JUNE 21, 2004 www.brandweek.com BRAND INDEX America’sTop 2000 Brands RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 601 ANHEUSER-BUSCH VAR BEERS 26,712.00 22,846.30 17% 651 DAWN POWER DISSOLVER SPRAY GRS RMVR 25,272.40 0 NA 602 PRICELINE.COM TRAVEL ONLINE 26,698.90 22,389.60 19% 652 GMC TRUCKS VAR 25,206.00 39,327.50 -36% 603 PEPSI VANILLA SOFT DRINK 26,511.80 0 NA 653 SIRIUS SATELLITE RADIO SYSTEM 25,143.90 8,802.90 186% 604 RAYMOUR&FLANIGAN FRN STR 26,431.00 25,717.10 3% 654 TNT CABLE TV 25,140.00 24,419.90 3% 605 BRITISH AIRWAYS INTL 26,412.80 24,333.50 9% 655 SEARS DEPT AUTOMOTIVE 25,133.80 30,832.50 -18% 606 BANK ONE PLATINUM VISA 26,394.10 0 NA 656 CONCERTA ADHD RX 25,129.40 4,846.50 419% 607 MERRILL LYNCH&CO BROKER CONSUMER SVC 26,390.90 59,158.80 -55% 657 UNIVERSAL INTOLERABLE CRUELTY MV 25,099.20 0 NA 608 BUENA VISTA FREAKY FRIDAY MOVIE 26,382.70 0 NA 658 SHELL OIL CO CP 25,074.40 15,175.00 65% 609 PARAMOUNT HUNTED MOVIE 26,382.60 0 NA 659 TRUE VALUE HARDWARE STR 24,966.60 31,514.80 -21% 610 LUVS ULTRA LKGRDS DISPOSABLE DIAPERS 26,308.20 18,149.60 45% 660 AT&T PREPAID WIRELESS SERVICE 24,917.60 0 NA 611 WINN DIXIE FOOD STORES 26,290.00 25,491.20 3% 661 FEDEX DELIVERY SERVICE ONLINE 24,912.10 31,644.80 -21% 612 AMERICAN AIRLINES DOM & INTL 26,265.70 27,733.50 -5% 662 UPS UNITED PARCEL SVC DOM 24,892.60 12,478.30 99% 613 PARAMOUNT RUGRATS GO WILD MOVIE 26,252.90 0 NA 663 BARGAIN NETWORK AUCTIONS 24,886.30 0 NA 614 COX COMM CABLE 26,236.80 17,578.50 49% 664 WRIGLEYS ORBIT SUGARLESS GUM 24,864.20 26,814.30 -7% 615 BOUNCE FABRIC SOFTENER SHEETS 26,222.80 21,699.70 21% 665 PARAMOUNT CORE MOVIE 24,832.50 616 GARNIER NUTRISSE HAIR COLOR 26,221.30 26,267.50 0% 666 LIBERTY HOME PHARMACY DRUGS/TOIL DR 24,799.20 33,160.20 -25% 617 A&E CABLE TV 26,220.50 15,515.40 69% 667 NICODERM CQ STOP SMOKING PATCH 24,798.00 34,025.30 -27% 618 SHERWIN-WILLIAMS PNT STR 26,182.80 26,236.40 0% 668 TBS CABLE TV 24,728.40 22,937.40 8% 669 HONDA AUTOS CIVIC LEASING 24,722.10 17,286.30 43% 670 WAL-MART DISC APPAREL WOMEN 24,697.00 25,424.90 -3% 671 SONY BASIC MOVIE 24,681.10 0 NA -27% 619 AMERICAN DAIRY ASSN CHOCOLATE MILK 26,173.80 29,703.70 -12% 620 TELEFLORA FLORIST DLVRY 26,170.20 26,891.70 -3% 621 CAPITAL ONE MILES ONE CARD 26,122.40 10,932.70 139% 622 WINSTON VAR CIGARETTES 26,111.90 0 NA 623 TOYOTA DLR ASSN VAR TRUCKS 26,059.30 15,620.30 67% 624 EBAY MOTORS AUCTION ONLINE 26,058.60 12,131.90 625 LINCOLN MERC AUTOS VAR 26,030.90 626 APPLE VACATIONS TRAVEL 627 ART VAN FURNITURE STORE 104.50 23663% 672 7 UP SOFT DRINK 24,678.00 33,894.60 673 L’ORÉAL EXCELLENCE CREME HAIR COLOR 24,663.00 25,281.20 -2% 115% 674 SERTA MATTRESSES 24,623.20 21,183.30 16% 4,170.70 524% 675 COVER GIRL OUTLAST LIP COLOR 24,604.50 30,482.80 -19% 25,978.50 20,451.70 27% 676 PETSMART CENTER 24,602.30 28,407.20 -13% 25,928.10 28,482.40 -9% 677 IMODIUM AD ANTI-DIARRHEAL CAPLETS 24,595.10 14,936.30 65% 628 FORD AUTO&TRK MUSTANG & RANGER LSG 25,873.90 0 NA 678 MASTERCARD DEBIT CARD 24,589.40 11,120.80 121% 629 ACURA AUTOS RSX 25,830.30 27,175.40 -5% 679 M&MS MILK CHOCOLATE CANDY 24,566.50 22,267.80 10% 630 DOWNY ADVANCED LIQUID FAB SOFTENER 25,824.30 0 NA 680 NATIONAL CITY BANK CONSUMER SERVICES 24,521.20 19,639.30 25% 631 NISSAN AUTOS 350Z 25,798.30 24,187.30 7% 681 7 ELEVEN FOOD STORES 24,506.20 41,551.80 -41% 632 20TH CENTURY FOX RUNAWAY JURY MOVIE 25,793.60 0 NA 682 HOOKED ON PHONICS MISC DR 24,449.10 16,948.20 44% 633 MAZDA AUTO&TRK VAR 25,763.50 36,704.50 -30% 683 AQUAFINA PURIFIED WATER 24,446.00 27,893.40 -12% 634 HP PRINTERS 25,735.90 44,985.60 -43% 684 CREATING WEALTH WITH RE WORKSHOP 24,383.20 2,091.00 1066% 635 UNIVERSAL RUNDOWN MOVIE 25,713.80 0 NA 685 1-800-COLLECT 24,272.00 34,049.10 -29% 636 BLOCKBUSTER VIDEO STORE 25,684.70 111,550.90 -77% 686 NICORETTE NICOTINE GUM 24,263.40 30,546.90 -21% 637 CHRYSLER DLR ASSN VAR AUTO&TRK 25,673.40 30,360.10 -15% 687 ONE-A-DAY WEIGHT SMART MULTI VTMNS 24,214.80 0 NA 638 HAMILTON COLLECTION COLLECTIBLES DR 25,609.60 19,845.40 29% 688 AMERICAN EXPRESS BUS CREDIT CARD 24,205.40 13,437.80 80% 639 L’ORÉAL FERIA HAIR COLOR 25,601.70 30,299.30 -16% 689 UNIVERSAL 2 FAST 2 FURIOUS MOVIE 24,205.10 0 NA 640 YAHOO ONLINE 25,579.60 29,151.70 -12% 690 VOLKSWAGEN AUTOS JETTA LEASING 24,187.70 17,537.80 38% 641 PANTENE PRO-V SHAMPOO & CONDITIONER 25,508.70 6,881.00 271% 691 MGM/UA OUT OF TIME MOVIE 24,168.40 0 NA 642 ESPN CABLE TV 25,505.70 22,760.40 12% 692 LINCOLN MERC DLR ASSN VAR TRUCKS 24,152.60 643 AMERIDEBT COUNSELING CONSUMER SVC 25,451.50 42,479.90 -40% 693 HUGGIES ULTRATRIM DISPOSABLE DIAPERS 24,146.80 24,834.60 -3% 644 UNIVERSAL PETER PAN MOVIE 25,450.60 0 NA 694 DIET PEPSI SOFT DRINK 24,041.40 31,473.80 -24% 645 AMERICAN STOCK EXCHANGE 25,437.80 29,340.80 -13% 695 FRANKLIN TEMPLETON FUNDS 24,014.10 26,148.30 -8% 646 PRINCIPAL FIN GROUP CONSUMER SVC 25,413.20 19,609.90 30% 696 WICKES FURN WRHS&SHWRM 23,995.90 17,813.00 35% 647 VOLKSWAGEN AUTO&TRK VAR 25,409.30 77,596.70 -67% 697 PEDIGREE DRY DOG FOOD 23,921.60 444.00 5288% 648 PAMPERS CUSTOM FIT CRSRS DSPSBL DPRS 25,396.60 15,720.30 62% 698 FORD DLR ASSN FOCUS 23,865.60 25,453.30 -6% 649 XEROX CORP CP 25,354.40 20,063.00 26% 699 UNIVERSITY OF PHOENIX ONLINE 23,814.30 12,111.00 97% 650 PARAMOUNT HOURS MOVIE 25,345.90 3,241.50 682% 700 20TH CENTURY FOX STUCK ON YOU MOVIE 23,803.60 0 NA 8.80 274361% EYEMASTERS OPTICAL CTR FANCY FEAST CANNED CAT FOOD FANNIE MAE CONSUMER SERVICES FANNIE MAE FOUNDATION FEBREZE ALLERGEN REDUCER FAB RFRSHR FEBREZE FABRIC REFRESHER FEDEX DELIVERY SERVICE ONLINE FEDEX DOM FEDEX DOM & INTL FEDEX INTL FEMRING ESTROGEN RX FIDELITY INVESTMENTS CONSUMER SVC FIDELITY INVESTMENTS FUNDS FIFTH THIRD BANK CONSUMER SERVICES FILENES DEPT SALES ANNOUNCEMENT FINDING NEMO VIDEO FINISHING TOUCH DRUGS/TOILETRIES DR FIRESTONE TIRE & SVC CTR FIRST 5 CA ORG FIXODENT COMPLETE DENTURE ADHESIVE FLEET BANK CONSUMER SERVICES FLONASE NASAL RX FLORIDA STATE LOTTERY FLORIDA VAR ORANGE JUICES FLORIDAS NATURAL RTS ORANGE JUICE FLUMIST FLU RX FOCUS DELIVER US FROM EVA MV FOCUS FACTOR DRUGS/TOILETRIES DR FOCUS LOST IN TRANSLATION MV FOCUS PIANIST MOVIE FOLEYS DEPT DRUGS/TOILETRIES FOLEYS DEPT SALES ANNOUNCEMENT FOLGERS CLASSIC ROAST COFFEE FOLGERS COFFEE FOOD LION FOOD STORE FOOT LOCKER SHOE STORE MEN FORD AUTO&TRK MUSTANG & RANGER LSG FORD AUTO&TRK PRE-OWNED FORD AUTO&TRK VAR FORD AUTOS FOCUS FORD AUTOS FOCUS LEASING FORD AUTOS MUSTANG FORD AUTOS TAURUS FORD AUTOS THUNDERBIRD FORD DLR ASSN EXPLORER FORD DLR ASSN F-SERIES FORD DLR ASSN F-SERIES & RANGER FORD DLR ASSN FOCUS FORD DLR ASSN TAURUS FORD DLR ASSN VAR AUTO&TRK FORD DLR ASSN VAR TRUCKS FORD DLR ASSN WINDSTAR FORD TRUCKS ESCAPE FORD TRUCKS EXPEDITION FORD TRUCKS EXPLORER FORD TRUCKS F-SERIES FORD TRUCKS F-SERIES & RANGER FORD TRUCKS FREESTAR FORD TRUCKS VAR FOSAMAX OSTEOPOROSIS RX FOX SEARCHLIGHT 28 DAYS LATER MOVIE FOX SEARCHLIGHT ANTWONE FISHER MOVIE FOX SEARCHLIGHT BEND/BECKHAM MOVIE FOX TV NETWORK ENTERTAINMENT DIV FOXWOODS CASINO & RESORT FRANKLIN MINT COLLECTIBLES DR FRANKLIN TEMPLETON FUNDS FREAKY FRIDAY VIDEO FRED MEYER DISC MULTI-PDTS FREECREDITREPORT.COM ONLINE FREESTYLE BLOOD GLUCOSE TEST FRESH STEP LITTER FRIENDLYS RESTAURANT FRISKIES CAT FOOD & TREATS FRITO-LAY GO SNACKS FRONTLINE PLUS CAT & DOG RX FRYS ELECTRONICS STORE FUNJET VACATIONS TRAVEL FX CABLE TV GAIN LIQUID LAUNDRY DETERGENT GALYANS SPORTS STORE GAP CLOTHING STORE MEN GAP CLOTHING STORE MEN & WOMEN GAP CLOTHING STORE WOMEN GARDEN CITY GROUP MISC FIN GARDEN RIDGE PTRY&HM DCR GARNIER FRUCTIS FORTIFYING COND GARNIER FRUCTIS FORTIFYING SHAMPOO GARNIER NUTRISSE HAIR COLOR GART SPORTS STORE GATEWAY COUNTRY CMPTR ST GATEWAY PLASMA TV GATEWAY VAR COMPUTERS CMPTR PDTS DR GATORADE RTS BEVERAGE GE GENERAL ELECTRIC CO CP GE MAJOR APPLIANCES GEICO AUTO INSURANCE GENERAL FOODS INTL INSTANT COFFEE GENERAL MILLS BERRY BURST CHEERIOS GENERAL MILLS CHEERIOS CEREAL 1669 1211 1048 286 743 946 661 702 867 1609 1482 350 452 1719 414 511 913 1336 1455 1267 354 113 1377 497 710 320 1954 1282 1238 998 1129 232 1944 711 1300 1021 628 1786 81 141 1737 1831 552 1665 343 197 1244 698 1919 47 596 1881 298 278 129 23 1937 567 1718 245 1738 1559 1109 201 1845 1869 695 1984 1578 443 1750 1529 1386 1483 1349 1018 42 1347 1187 1118 1800 986 541 240 1832 1601 989 374 616 1080 237 1255 580 62 137 470 34 1340 728 357 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S77 America’sTop 2000 Brands BRAND INDEX GENERAL MILLS CINNAMON TST CRNCH CRL GENERAL MILLS CORN&RICE CHEX CEREAL GENERAL MILLS HONEY NUT CHEERIOS CRL GENERAL MILLS LUCKY CHARMS CEREAL GENERAL MILLS MILK & CEREAL BARS GENERAL MILLS TOTAL CEREAL GENERAL MILLS VAR CHEX CEREALS GENERAL MOTORS CORP DIV CP GENERAL MOTORS CORP PRE-OWND AUT&TRK GENERAL MOTORS CORP VAR AUTO&TRK GENERAL MOTORS CORP VAR TRUCKS GENERAL NUTRITION CENTER GEORGIA STATE LOTTERY GERBER BABY FOOD GIANT FOOD STORE GILLETTE MACH 3 TURBO RAZOR MEN GILLETTE SENSOR 3 RAZOR MEN GILLETTE VENUS RAZOR WOMEN GIRLS GONE WILD VAR VIDEOS DR GLAD FRESH PROTECT FOOD STORAGE BAGS GLAD PRESS N SEAL WRAP GLAD TRASH BAGS GLADE 3 IN 1 SCENTED CANDLES GLADE SCENTED OIL FAN PLUG-INS GLADWARE FOOD STORAGE CONTAINERS GLENLIVET SCOTCH WHISKEY GLUCERNA NUTRITIONAL BAR&RTS DRNK GLUCOVANCE DIABETES RX GM GOODWRENCH PARTS & SERVICE GMC DLR ASSN ENVOY GMC DLR ASSN SIERRA GMC DLR ASSN VAR TRUCKS GMC DLR ASSN YUKON GMC TRUCKS ENVOY GMC TRUCKS SIERRA GMC TRUCKS VAR GMC TRUCKS YUKON DENALI GO RVING GOLDEN CORRAL RESTAURANT GOLF CHANNEL CABLE TV GOOD GUYS TV&STEREO STR GOOD HOUSEKEEPING INST GOODNITES DISPOSABLE PANTS GOODYEAR AUTO & TRUCK TIRES GOODYEAR AUTO TIRES GOODYEAR TRUCK TIRES GOODYS FAM CLOTHING STR MEN & WOMEN GREAT CLIPS HAIR&BTY SLN GREAT INDOORS STORE GREATER BOSTON RE BOARD GREYHOUND BUS LINES GUINNESS DRAUGHT BEER GUITAR CENTER H&R BLOCK TAX SERVICE CONSUMER SVC HALLMARK GOLD CROWN STR HALLMARK GREETING CARDS HALLS FRUIT BREEZERS THROAT DROPS HAMILTON COLLECTION COLLECTIBLES DR HAMPTON INN HOTELS HANES HER WAY BODY CRTNS BRAS&PNTS W HANES T-SHIRTS MEN HARDEES RESTAURANT HARLEY-DAVIDSON MOTORCYCLE HARRAHS CASINO HOTELS HARRY POTTER&CHMBR/SCRTS VIDEO HAVERTYS FURNITURE STORE HAWTHORNE VILLAGE COLLECTIBLES DR HAYNES FURNITURE STORE HBO CABLE TV HEAD & SHOULDERS DANDRUFF SHAMPOO HEALTHY CHOICE MIXED GRL FRZN ENTRS HECHTS DEPT SALES ANNOUNCEMENT HEINEKEN BEER HELLMANNS DIPPIN SAUCE SAUCE HELZBERG JEWELERS HERSHEYS HERSHEY BAR CANDY BAR HERSHEYS KISSES CANDY HERTZ CAR SALES HERTZ RENT A CAR HEWLETT-PACKARD CO CP HH GREGG APPL STORE HIDDEN VALLEY RANCH SALAD DRESSING HISTORY CHANNEL CABLE TV HOBBY LOBBY CREATIVE CTR HOLIDAY INNS HOLIDAY INNS EXPRESS HOLLAND AMERICA CRUISES HOM FURNITURE STORE HOME DEPOT HOME CENTER HOMEDICS DRUGS & TOIL & FOUNTAINS HOMESTYLE BAKES ENTREE MEAL KIT HONDA AUTO&TRK VAR HONDA AUTOS ACCORD HONDA AUTOS ACCORD LEASING HONDA AUTOS CIVIC HONDA AUTOS CIVIC LEASING HONDA DLR ASSN VAR AUTO&TRK HONDA MOTOR CO LTD CP HONDA MOTORCYCLE HONDA TRUCKS CR-V 1220 1145 327 1974 1046 369 1850 323 944 19 1557 856 1631 806 1401 307 1088 550 792 1683 955 1141 846 1019 1659 1990 1382 1639 242 1983 1250 963 1985 175 352 652 809 834 1653 1550 1374 1973 1859 1688 1416 1148 1923 1904 1419 1582 1116 1716 1020 211 158 311 898 638 779 970 1729 783 1555 891 1495 337 1079 1910 169 782 1285 385 308 1330 1458 707 594 1265 475 36 1112 412 1183 1096 701 1249 578 1696 4 1448 1778 364 83 314 251 669 1060 746 1864 1841 2003 TOTAL 2002 TOTAL 751 DILLARDS DEPT APPAREL MEN 22,553.10 26,656.00 -15% 752 BUENA VISTA RECRUIT MOVIE 22,538.80 906.20 2387% 753 TYLENOL ARTHRITIS EXTND RLF PN CPLTS 22,536.60 15,112.00 49% 754 HOTWIRE TRAVEL SERVICES ONLINE 22,492.90 20,881.60 8% 755 AMTRAK RAILROAD 22,475.80 17,640.10 27% 10% 756 CROWN ROYAL CANADIAN WHISKEY 22,454.70 22,552.90 0% 17,397.90 36% 757 BUENA VISTA UNDER/TUSCAN SUN MOVIE 22,426.40 0 NA 34,981.30 -33% 758 PNC BANK CONSUMER SERVICES 22,389.80 16,592.30 35% 759 RENT-A-CENTER 22,380.50 22,799.90 -2% 760 APPLE POWER MAC G5 COMPUTER 22,375.00 0 NA RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 701 HOLIDAY INNS 23,781.50 23,242.00 2% 702 FEDEX DOM 23,708.40 21,275.30 11% 703 AVEENO CLEAR COMPLEXION FMNG CLNSR 23,706.50 5,507.10 330% 704 CLARITIN-D ALLERGY REMEDY 23,680.80 0 NA 705 SUNSHINE CHEEZ-IT CRACKERS 23,636.50 10,515.30 125% 706 BLOOMINGDALES DEPT SALES ANNC 23,583.60 21,484.60 707 HERSHEYS HERSHEY BAR CANDY BAR 23,579.50 708 CAMPBELLS CHUNKY SOUP 23,578.70 709 T ROWE PRICE CONSUMER SERVICES 23,577.40 23,711.00 -1% 710 FLORIDAS NATURAL RTS ORANGE JUICE 23,568.00 16,917.00 39% 711 FOLGERS COFFEE 23,548.00 9,149.90 157% 712 KEY BANK CONSUMER SERVICES 23,530.60 17,989.90 31% RANK/ BRAND % CHG. 761 SAFE AUTO INS AGENCY 22,364.90 17,351.60 29% 762 LAZARUS DEPT SALES ANNOUNCEMENT 22,350.30 31,155.30 -28% 713 MIRAMAX SCARY MOVIE 3 23,468.00 0 NA 763 TARGET DISC APPAREL WOMEN 22,328.00 14,085.10 59% 714 NATIONAL MONEY SERVICE CONSUMER SVC 23,466.10 0 NA 764 SUDAFED DECONGESTANT TABLETS 22,324.30 25,880.70 -14% 715 SURE FIT SLIPCOVERS/MAIL HH DR 23,391.70 17,293.30 35% 716 BUENA VISTA SHANGHAI KNIGHTS MOVIE 23,389.90 0 NA 717 CHEVROLET DLR ASSN VAR TRUCKS 23,388.60 40,604.60 -42% 765 ABBOTT LAB RHEUMATOID ARTHRITIS 22,252.40 0 NA 766 ARIMIDEX BREAST CANCER RX 22,167.70 1,185.50 1770% 767 JOHN DEERE TRACTOR 22,162.10 29,157.10 -24% 718 JOHNSON & JOHNSON CP 23,370.10 25,148.40 -7% 768 DREAMWORKS SINBAD LEGEND/SEVEN SEAS 22,137.20 0 NA 719 NEW YORK LIFE INS CO CP 23,362.10 16,375.80 43% 769 MICHAELS ARTS&CRAFTS STR 22,109.50 21,940.70 1% 720 SLEEPYS MATTRESS STORE 23,327.00 19,211.40 21% 770 RALPHS FOOD STORE 22,107.30 21,127.90 5% 721 RICHS-MACYS DEPT MISC 23,226.20 0 NA 771 BENADRYL ALLERGY CAPLETS 22,104.90 6,396.00 246% 1584% 722 PARAMOUNT VAR VIDEOS 23,171.00 21,280.20 9% 772 CLAIROL HERBAL ESSENCES SHAMP & COND 22,085.90 1,311.60 723 NISSAN DLR ASSN VAR AUTO&TRK 23,167.70 84,174.40 -72% 773 SONY ONCE UPON/TIME/MEXICO MV 22,076.80 0 NA 724 CORONA EXTRA BEER 23,134.60 19,523.90 18% 774 COORS BEER 22,068.40 35,218.40 -37% 725 SAMUEL ADAMS BOSTON LAGER 23,128.70 4,809.00 381% 775 MICHELIN TRUCK TIRES 22,045.30 3,113.10 608% 726 CITIBANK MASTERCARD & VISA 23,089.70 0.1 23M% 776 REVLON HIGH DIMENSION HAIR COLOR 22,030.60 16,252.90 36% 727 PACIFIC LIFE INSURANCE & FIN SVC 23,075.50 9,430.50 145% 777 MINI AUTOS COOPER 22,015.20 12,825.00 72% 728 GENERAL MILLS BERRY BURST CHEERIOS 23,068.20 0 NA 778 VOLKSWAGEN AUTOS PASSAT LEASING 21,992.00 729 MATTRESS FIRM STORE 23,042.60 22,372.20 3% 779 HAMPTON INN HOTELS 21,973.50 24,105.10 -9% 730 NAUTILUS HOUSEHOLD DR 23,024.40 27,474.30 -16% 780 REMICADE RHEUMATOID ARTHRITIS RX 21,957.20 2,935.80 648% 731 LONG JOHN SILVERS REST 23,016.40 24,989.20 -8% 781 BMW DLR ASSN VAR AUTOS 21,943.00 35,063.90 -37% 732 ADVANCE AUTO PARTS STORE 22,967.50 7,549.30 204% 782 HEAD & SHOULDERS DANDRUFF SHAMPOO 21,905.40 17,267.60 27% 733 MACYS DEPT APPAREL WOMEN 22,967.20 30,709.20 -25% 783 HARDEES RESTAURANT 21,889.60 28,042.20 -22% 734 AMC THEATRES 22,938.10 20,528.30 12% 784 PONTIAC AUTO&TRK DIV CP 21,883.80 21,599.70 1% 735 BUICK DLR ASSN VAR AUTO&TRK 22,910.90 23,575.70 -3% 785 CLAIROL HRBL ESNC HGHLTS HAIR COLOR 21,871.10 0 NA 736 DIET DR PEPPER SOFT DRINK 22,906.30 21,697.10 6% 786 QUAKER INSTANT OATMEAL 21,867.80 24,020.00 -9% 737 TERMINIX PEST CONTROL 22,884.20 22,664.10 1% 787 CANCER TREATMENT CENTERS 21,861.50 15,250.00 43% 738 POL-GOVERNOR 22,881.10 289,790.60 -92% 788 SPLENDA SWEETENER 21,829.10 12,323.70 77% 739 NIKON COOLPIX DIGITAL CAMERA 22,879.50 18,129.20 26% 789 DAVIDS BRIDAL STORE WOMEN 21,763.60 17,020.00 28% 92.30 23727% 740 US NAVY 22,865.10 20,520.30 11% 790 PEDIASURE NUTRITIONAL SUPPLEMENT 21,755.10 21,440.20 1% 741 LORD & TAYLOR SALES ANNOUNCEMENT 22,796.30 27,625.40 -17% 791 ST JOSEPH ASPIRIN PAIN TABLETS 21,657.60 20,288.30 7% 742 TOYOTA TRUCKS TACOMA 22,786.80 19,238.80 18% 792 GIRLS GONE WILD VAR VIDEOS DR 21,650.00 14,790.00 46% 743 FEBREZE ALLERGEN REDUCER FAB RFRSHR 22,739.90 0 NA 793 TOSTITOS GOLD TORTILLA CHIPS 21,638.70 3.00 721K% 744 NISSAN TRUCKS TITAN 22,731.80 0 NA 794 OMEPRAZOLE ACID REFLUX RX 21,625.20 0 NA 745 JC PENNEY DEPT MULTI-PDTS 22,702.30 18,371.60 24% 795 MERCEDES BENZ DLR ASSN VAR AUTOS 21,616.60 17,221.50 26% 746 HONDA MOTOR CO LTD CP 22,699.80 19,564.10 16% 796 PARAMOUNT FIGHTING TEMPTATIONS MV 21,567.30 0 NA 747 DANBURY MINT COLLECTIBLES DR 22,685.40 15,790.10 44% 797 CREST WHITENING PLUS SCP TOOTHPASTE 21,532.80 23,860.90 -10% 748 PROGRESSO SOUP 22,644.20 41,558.00 -46% 798 DOCKERS PANTS MEN 21,500.20 33,346.60 -36% 749 DELL DIMENSION COMPUTER PDTS DR 22,559.40 37,263.00 -39% 799 TIRE RACK AUTOMOTIVE DR 21,465.80 21,436.50 0% 750 WARNER BROS ALEX & EMMA MOVIE 22,554.60 0 NA 800 SONY IDENTITY MOVIE 21,434.70 0 NA Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S78 JUNE 21, 2004 www.brandweek.com America’sTop 2000 Brands 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL BRAND INDEX 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL 801 MGM/UA AGENT CODY BANKS MOVIE 21,373.00 0 NA 851 SMIRNOFF ICE TRIPLE BLCK MALT LIQUOR 20,353.40 0 NA 802 NATIONAL ASSN/REALTORS 21,366.70 21,987.30 -3% 852 PLAYTEX GENTLE GLIDE TAMPONS 20,348.10 15,535.30 31% 803 KENMORE REFRIGERATOR 21,365.90 7,951.00 169% 853 PHILIPMORRISUSA.COM ONLINE 20,345.70 0 NA 804 MAYBELLINE FOREVER LIP COLOR 21,300.50 0 NA 854 V8 RTS VEGETABLE JUICE 20,336.30 10,631.40 91% 805 T ROWE PRICE FUNDS 21,278.40 7,899.10 169% 855 KRAFT SALAD DRESSING 20,324.00 15,295.80 33% 806 GERBER BABY FOOD 21,276.20 10,197.90 109% 856 GENERAL NUTRITION CENTER 20,311.80 16,935.00 20% 807 NEWCIG.COM CIGARETTES ONLINE 21,262.80 0 NA 857 MORTGAGE MARKET INFO SVC 20,305.60 16,760.00 21% 808 THOMASVILLE HM FURN STR 21,229.10 15,838.70 34% 858 AMERICAN EXPRESS FIN ADV CON SVC 20,280.90 37,273.90 -46% 809 GMC TRUCKS YUKON DENALI 21,218.90 29,983.80 -29% 859 SCOTTS TURF BUILDER FERTILIZER 20,278.00 14,842.10 37% 810 CLAIROL HYDRIENCE CREAM HAIR COLOR 21,204.20 15,081.80 41% 860 MIRAMAX VAR MOVIES 20,255.50 11,432.00 77% 811 KIA AUTO&TRK VAR 21,165.20 16,598.90 28% 861 MIRAMAX COLD MTN MOVIE 20,235.20 0 NA 812 PHILIP MORRIS USA PUBLIC SERVICE 21,155.30 15,975.70 32% 862 MIRAMAX SPY KIDS 3D GAME OVER 20,208.80 0 NA 813 VOLKSWAGEN AUTOS PASSAT 21,143.00 54,240.20 -61% 863 SUBARU AUTOS WRX 20,196.60 0 NA 814 WARNER BROS WHAT A GIRL WANTS 21,114.20 0 NA 864 PREGO SPAGHETTI SAUCE 20,187.90 9,957.40 103% 815 COMPUTER ASSOC CO 21,091.90 197.80 10563% 865 POPEYES FRIED CHCKN REST 20,172.70 22,299.40 -10% 816 METAMUCIL LAXATIVE CAPSULES 21,068.40 599.30 3416% 866 MOTRIN IB PAIN RELIEVER GELCAPS 20,160.50 18,296.20 10% 817 KLEENEX FACIAL TISSUE 21,060.10 15,835.40 33% 867 FEDEX DOM & INTL 20,142.80 11,553.20 74% 818 STACKER 2 WEIGHT LOSS CAPSULE 21,056.80 23,256.10 -9% 868 CAMBRIDGE CREDIT CONS CONSUMER SVC 20,124.70 7,387.90 172% 174% 819 MICROSOFT WINDOWS XP TBLT PC EDTN 21,031.70 0 NA 869 SWIFFER WET DUST CLOTH 20,113.10 7,346.00 820 CRACKER BARREL OLD CNTRY 21,014.20 20,427.40 3% 870 RAGU RICH & MEATY PASTA SAUCE 20,090.30 12,137.10 66% 821 SUZUKI VEHICLES GRAND VITARA 21,012.40 3,398.50 518% 871 TAMPAX COMPAK TAMPONS 20,059.70 632.10 3074% 822 REESES PEANUT BUTTER CUPS 20,997.10 16,358.00 28% 872 TIDE LIQ LAUNDRY DET/BL ALTRN 20,041.10 12.40 161K% 823 LUNCHABLES FUN FUEL LUNCH COMBOS 20,995.00 0 NA 873 AMERICAN FURN WAREHOUSE 19,972.70 17,945.50 11% 824 ULTIMATE ELECTRONICS STR 20,978.80 8,551.30 145% 974 SHOWTIME CABLE TV 19,934.40 27,563.60 -28% 825 BUENA VISTA OPEN RANGE MOVIE 20,970.90 0 NA 875 SPRITE SOFT DRINK 19,928.60 42,508.10 -53% 826 MASTERCARD BUSINESSCARD CREDIT CARD 20,939.00 10,600.00 98% 876 YELLOW BOOK YELLOW PAGES 19,926.70 9,618.80 107% 827 POPABLES CANDY 20,924.90 0 NA 877 WARNER BROS DREAMCATCHER MOVIE 19,923.20 0 NA 828 MERCURY AUTOS GRAND MARQUIS 20,923.20 18,156.00 15% 878 KELLOGGS TONYS CINNAMON KRUNCHERS 19,911.40 0 NA 829 AQUAFRESH EXTREME CLEAN TOOTHPASTE 20,894.10 0 NA 879 BUDGET CAR&TRUCK RENTAL 19,905.90 9,000.80 121% 830 LAZARUS-MACYS DEPT SALES ANNC 20,892.60 0 NA 880 SALEM MENTHOL CIGARETTES 19,887.70 0 NA 831 SAAB AUTOS 9-3 20,872.40 16,708.50 25% 881 WARNER BROS MALIBUS MOST WANTED MV 19,885.60 0 NA 832 AVEENO POSITIVELY RDNT DLY FCL MSTRZ 20,806.70 23,507.30 -11% 882 UNIVERSAL LIFE OF DAVID GALE MOVIE 19,851.60 0 NA 833 DISCOUNT TIRE CO INC 20,762.90 22,701.40 -9% 883 PARAMOUNT DICKIE ROBERTS/CHILD STR 19,843.50 0 NA 834 GO RVING 20,745.90 14,784.60 40% 884 BELLSOUTH BUSINESS & RESIDENTIAL 19,842.20 12,671.50 57% 835 ABSOLUT VODKA 20,734.30 22,412.10 -7% 885 ZANTAC 75 HEARTBURN CONTROL TAB 19,819.20 23,893.90 -17% 836 CREST WHITENING EXPRSNS TOOTHPASTE 20,701.90 0 NA 886 SWIFFER DUSTER DUSTER 19,802.60 0 NA 887 DODGE TRUCKS CARAVAN & RAM PICKUP 19,781.50 0 NA 888 USA CABLE TV NETWORK 19,727.50 18,475.20 7% 889 ULTRA SLIM FAST RTS DRINK & BARS 19,675.20 17,900.70 10% -23% 837 UNIVERSAL AMERICAN WEDDING MOVIE 20,700.00 0 NA 838 SEARS DEPT MULTI-PDTS 20,696.10 44,619.80 -54% 839 NEW LINE SECONDHAND LIONS MOVIE 20,680.70 0 NA 840 BRISTOL-MYERS SQUIBB CO CP 20,582.80 747.70 2653% 890 LENOX COLLECTIONS COLLECTIBLES DR 19,631.40 25,661.60 841 CLEAR CHANNEL RADIO STNS 20,581.10 13,805.80 49% 891 HARRAHS CASINO HOTELS 19,626.10 18,029.10 9% 842 AMERICAN LEGACY FNDTN 20,556.50 23,314.90 -12% 892 RHODES FURNITURE STORE 19,619.60 16,763.40 17% 843 QUEST LIGHT CIGARETTES 20,554.40 0 NA 893 SONY NATIONAL SECURITY MOVIE 19,587.00 4,719.40 315% 844 JEWELRY EXCHANGE 20,553.10 18,174.30 13% 894 ASHTON-DRAKE GALLERIES CLCTBLS DR 19,556.20 11,592.40 69% 845 SEARS DEPT APPAREL FAMILY 20,483.80 20,186.50 1% 895 STATE FARM INSURANCE CP 19,524.90 26,271.90 -26% 846 GLADE 3 IN 1 SCENTED CANDLES 20,483.20 0 NA 896 NORWEGIAN CRUISES 19,480.50 16,458.10 18% 847 PULL-UPS DISPOSABLE PANTS 20,481.30 17,218.70 19% 897 TYLENOL PM PAIN GELTABS 19,455.20 15,249.20 28% 848 WARNER BROS KANGAROO JACK MOVIE 20,476.10 4,915.00 317% 86% 849 BENJAMIN MOORE PAINT 20,448.20 19,822.90 3% 850 MONSTER.COM EMP SVC ONLINE 20,360.70 29,503.10 -31% 898 HALLS FRUIT BREEZERS THROAT DROPS 19,421.40 10,447.40 899 COLDWELL BANKER RE 19,419.00 18,536.80 5% 900 KMART DISC SALES ANNOUNCEMENT 19,417.00 25,734.90 -25% HONDA TRUCKS ELEMENT HONDA TRUCKS ODYSSEY HONDA TRUCKS PILOT HOOKED ON PHONICS MISC DR HOOVER FLOOR MATE FLOOR CLEANING SYS HOOVER VAR VACUUM CLEANERS HOT POCKETS FROZEN ENTREES HOTELS.COM ONLINE HOTWIRE TRAVEL SERVICES ONLINE HOVEROUND DRUGS/TOILETRIES DR HP CAMERA&CMPTR CMPNTS&ACS HP DIGITAL CAMERA & PRINTER HP PHOTOSMART DIGITAL CAMERA&PRINTER HP PRINTER ACCESSORIES HP PRINTERS HP VAR COMPUTERS HUGGIES SUPREME DISPOSABLE DIAPERS HUGGIES ULTRATRIM DISPOSABLE DIAPERS HUMMER LOC DLR HUMMER VEHICLES H2 HYDROXYCUT SUPPLEMENT HYUNDAI AUTOS ACCENT HYUNDAI AUTOS ELANTRA HYUNDAI AUTOS SONATA HYUNDAI AUTOS TIBURON HYUNDAI DLR ASSN SONATA HYUNDAI DLR ASSN VAR AUTO&TRK HYUNDAI DLR ASSN VAR AUTOS HYUNDAI TRUCKS SANTA FE IAMS DRY CAT FOOD IAMS DRY DOG FOOD IAMS WEIGHT CONTROL CANNED&DRY CAT IBM BUSINESS CONS SVC IBM BUSINESS SERVICES IBM E-BUS/DEMAND SVC IBM E-BUSINESS SERVICES IBM ESERVER XSERIES SERVER IBM THINKPAD PORTABLE COMPUTER IBM WEBSPHERE SOFTWARE ICE BREAKERS GUM ICE BREAKERS UNLEASHED SUGARFREE GUM IDT LONG DISTANCE RESIDENTIAL IGIA DIRECT INC DRUGS/TOILETRIES DR IKEA FURN&FRNSHNGS STR IMITREX MIGRAINE RX IMODIUM AD ANTI-DIARRHEAL CAPLETS INDIANA JONES COLLECTION VIDEOS INFINITI AUTO&TRK FX & G35 INFINITI AUTOS G35 INFINITI AUTOS M45 INFINITI DLR ASSN VAR AUTO&TRK INFINITI TRUCKS FX INFINITI TRUCKS FX45 INFONE DIR ASST INFOTRAK NATL DATA SVC INFUSIUM 23 HAIR TREATMENT ING DIRECT BANK CONSUMER SERVICES ING FINANCIAL CONSUMER SERVICES INJURY HELPLINE INTEL CENTRINO COMPUTER COMPONENTS INTEL COMPUTER COMPONENTS INTL HOUSE OF PANCAKES INVENTION SBMSNS CORP INVISALIGN DENTAL ALIGNERS ITT TECHNICAL INSTITUTE J&R MUSIC/WRLD ELECT STR JACK DANIELS WHISKEY JACK IN THE BOX REST JACKSON HEWITT TAX&FIN CON SVC JAGUAR AUTOS S-TYPE JAGUAR AUTOS VAR JAGUAR AUTOS X-TYPE LEASING JAGUAR AUTOS XJ JAMAICA TP JAMES SOKOLOVE&AFLT ATTY JC PENNEY DEPT APPAREL WOMEN JC PENNEY DEPT HOUSEHOLD JC PENNEY DEPT MISC JC PENNEY DEPT MULTI-PDTS JC PENNEY DEPT SALES ANNOUNCEMENT JEEP DLR ASSN VAR VEHICLES JEEP VEHICLES GRAND CHEROKEE JEEP VEHICLES LIBERTY JEEP VEHICLES VAR JEEP VEHICLES WRANGLER JELD-WEN DOORS & WINDOWS JENN-AIR MAJOR APPLIANCES JENNIFER CONVERTIBLES ST JENNY CRAIG WEIGHT LOSS JERGENS SOFT SHIMMER LOTION JERGENS ULTRA HEALING LOTION JETBLUE AIRWAYS DOM JEWEL FOOD STORE JEWELRY EXCHANGE JEWELRY FACTORY JIF PEANUT BUTTER JIFFY LUBE AUTO CENTER JOES CRAB SHACK REST JOHN DEERE TRACTOR JOHN FRIEDA FRIZZ EASE HAIR SERUM 458 1245 409 682 960 1734 1862 261 754 1480 543 922 1825 1701 634 312 1094 693 1763 131 510 1239 358 152 1312 1874 905 233 198 1397 562 1754 1274 917 192 122 519 449 1268 1880 1805 1068 1648 334 157 677 1286 1552 275 1196 565 493 224 505 1635 1334 1344 1751 1789 125 1115 438 1230 1065 195 1677 950 181 1545 1819 1322 1033 906 1693 539 1078 1795 57 745 32 259 96 247 82 359 1602 1765 1615 551 1815 1808 1101 1152 844 1668 1070 1069 1328 767 1987 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S79 America’sTop 2000 Brands BRAND INDEX JOHNSON & JOHNSON CP JOHNSONS SOFTWASH BABY WASH JOHNSONVILLE SAUSAGE JOSE CUERVO ESPECIAL TEQUILA JUNO INTERNET SERVICES JUST FOR MEN HAIR COLOR K-SWISS SNEAKERS MEN & WOMEN K9 ADVANTIX DOG REMEDIES KANES FURNITURE STORE KAUFMANNS DEPT SALES ANNOUNCEMENT KAY JEWELRY STORE KB HOME BUILDER KC MASTERPIECE BBQ SAUCE KEEBLER WHEATABLES SNACK CRCKRS KELLOGGS FROSTED MINI WHEATS CRL KELLOGGS FRUIT HARVEST CEREAL KELLOGGS KRAVE NUTRITIONAL BAR KELLOGGS NUTRI-GRAIN CEREAL BARS KELLOGGS RAISIN BRAN CRUNCH CRL KELLOGGS RICE KRISPIES CEREAL KELLOGGS SPECIAL K RED BERRIES KELLOGGS SPECIAL K&SPCL K RD BR KELLOGGS TONYS CINNAMON KRUNCHERS KELLOGGS VAR CEREAL KELLOGGS VAR DISNEY CEREALS KENMORE REFRIGERATOR KENNY ROSS AUTO ENTRPRS KEY BANK CONSUMER SERVICES KFC RESTAURANT KIA AUTO&TRK VAR KIA AUTOS OPTIMA KIA AUTOS RIO KIA AUTOS SPECTRA KIA DLR ASSN SPECTRA KIA DLR ASSN VAR AUTO&TRK KIA TRUCKS SEDONA KIA TRUCKS SORENTO KINSELLA MISC FIN KIT KAT CANDY BAR KLEENEX FACIAL TISSUE KLEENEX ULTRA FACIAL TISSUE KMART DISC APPAREL MEN & WOMEN KMART DISC HOUSEHOLD KMART DISC MISC KMART DISC MULTI-PDTS KMART DISC SALES ANNOUNCEMENT KODAK CONVENTIONAL FILM KODAK EASYSHARE CAMERA & DOCK KODAK FILM PROCESSING KODAK PICTURE MAKER FILM PROCESSING KODAK PLUS DIGITAL DISPOSABLE CMR KOHLS DEPT APPAREL WOMEN KOHLS DEPT MISC KOHLS DEPT MULTI-PDTS KOHLS DEPT SALES ANNOUNCEMENT KOOL-AID JAMMERS RTS FRUIT DRINK KRAFT EASY MAC MACARONI&CHEESE DNR KRAFT FRESHPREP REFRIG MEAL KIT KRAFT MACARONI & CHEESE DINNER KRAFT SALAD DRESSING KRAFT SINGLES CHEESE SLICES KRAFT VAR FOOD PDTS KRAGEN AUTO WORKS STORE KROGER FOOD STORES LA WEIGHT LOSS CENTER LA-Z-BOY FURN GALLERIES LA-Z-BOY FURNITURE LABATT BEER LACTAID MILK LAMISIL AT ATHLETES FOOT CREAM LAMISIL TOENAIL FUNGUS RX LAND ROVER DLR ASSN DSCVRY&RNG RVR LAND ROVER VEHICLES DISCOVERY LSG LAND ROVER VEHICLES RANGE ROVER LAS VEGAS NV TP LASALLE BANK CONSUMER SERVICES LAYS STAX POTATO CRISPS LAZARUS DEPT SALES ANNOUNCEMENT LAZARUS-MACYS DEPT SALES ANNC LEAN CUISINE CAFE CLSC FRZN ENTRS LEAN CUISINE FROZEN PIZZA LEAPFROG LEAPPAD LEARNING PRGRMS LENDINGTREE.COM CONSUMER SERVICES LENDINGTREE.COM ONLINE LENOX COLLECTIONS COLLECTIBLES DR LENSCRAFTERS OPTICAL LEPTOPRIN DRUGS/TOILETRIES DR LEVEL 3 COMM INC CP LEVER 2000 MOISTURE RSPN MSTRZNG BR LEVIS JEANS MEN LEVIS JEANS MEN & WOMEN LEVITRA ERECTILE DYSFUNCTION RX LEVITZ FURNITURE STORE LEXUS AUTO&TRK VAR LEXUS AUTOS ES LEXUS AUTOS LS LEXUS DLR ASSN ES LEXUS DLR ASSN VAR AUTO&TRK LEXUS LOC DLR LEXUS TRUCKS GX 718 1130 1351 1603 1410 977 1296 930 1969 555 210 1356 1806 1846 592 489 1766 1661 920 1804 1539 1759 878 1823 1744 803 1269 712 18 811 305 1903 400 1156 1010 268 164 1594 1201 817 1544 1321 1632 116 416 900 1232 434 453 1966 368 1691 110 342 52 1855 1470 1566 939 855 959 1997 1215 252 506 325 1345 1137 1945 553 376 1623 1610 530 388 1307 1393 762 830 1240 1313 1934 1272 491 890 464 1023 1127 1699 1261 1009 293 341 492 353 339 1289 277 432 487 RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 901 MONISTAT 1 COMBINATION PCK CRM&SPS 19,412.30 23,098.10 -16% 951 CLOROX LIQ BLEACH 18,650.80 6,299.40 196% 902 PETCO ANIMAL SUPPLIES 19,405.70 18,379.00 6% 952 PRINCESS CRUISES 18,638.20 18,924.30 -2% 903 AIG INSURANCE & FIN SVC 19,403.50 22,202.50 -13% 953 SAMSUNG DIGITAL PHONES 18,636.30 22,026.60 -15% 904 REGAL ENTER GROUP 19,391.40 8,805.90 120% 954 SPRINT PCS WIRELESS WEB WIRELESS SVC 18,611.80 70,584.10 -74% 905 HYUNDAI DLR ASSN VAR AUTO&TRK 19,357.70 21,888.20 -12% 955 GLAD PRESS N SEAL WRAP 18,598.80 0 NA 956 SLIM FAST MEAL BARS 18,569.10 11,051.10 68% 957 LINCOLN MERC AUTO&TRK VAR 18,561.40 3,905.40 375% 906 JAGUAR AUTOS XJ 19,354.10 269.10 7092% 907 TARGET DISC HOUSEHOLD 19,350.30 16,215.00 19% 908 LION KING VIDEO 19,348.20 497.20 3791% 958 TD WATERHOUSE BROKERS CONSUMER SVC 18,558.70 44,319.50 -58% 909 AMERICAN DAIRY ASSN CHEESE 19,330.80 34,693.80 -44% 959 KRAFT SINGLES CHEESE SLICES 18,547.60 18,652.40 -1% 910 DODGE TRUCKS VAR 19,329.90 6,943.50 178% 960 HOOVER FLOOR MATE FLOOR CLEANING SYS 18,514.00 13,647.40 36% 911 ASHLEY FURN HOME STR 19,314.30 8,608.20 124% 961 LINENS N THINGS STORE 18,505.30 4,681.70 295% 912 AVIS RENT-A-CAR 19,257.90 27,319.60 -30% 962 SONY UNDERWORLD MOVIE 18,490.00 0 NA 913 FINISHING TOUCH DRUGS/TOILETRIES DR 19,252.00 0 NA 963 GMC DLR ASSN VAR TRUCKS 18,374.60 21,005.30 -13% 116% 914 ALKA-SELTZER PLUS COLD TABLETS 19,234.20 13,278.40 45% 964 NESCAFE FROTHE COFFEE DRINKS 18,309.80 8,473.70 915 MED 4 HOME DRUGS/TOILETRIES DR 19,229.20 15,236.70 26% 965 QUAKER LIFE CEREAL 18,305.30 14,425.60 27% 916 BUSHS BAKED BEANS 19,226.90 19,519.20 -1% 966 BACARDI SILVER MALT LIQUOR 18,286.10 30,719.90 -40% 917 IBM BUSINESS SERVICES 19,203.90 4,420.40 334% 967 PIRATES OF THE CARIBBEAN VIDEO 18,272.40 0 NA 918 UNITED AIRLINES INTL 19,169.70 8,851.70 117% 968 NINTENDO GAMECUBE GAME SYSTEM 18,224.20 330.50 5414% 919 WARNER BROS GOTHIKA MOVIE 19,168.20 0 NA 969 PALL MALL VAR CIGARETTES 18,224.10 28,749.30 -37% 920 KELLOGGS RAISIN BRAN CRUNCH CRL 19,161.60 0 NA 970 HANES HER WAY BODY CRTNS BRAS&PNTS W 18,168.80 0 NA 971 SUNNY DELIGHT RTS FRUIT DRINK 18,160.00 7,187.70 153% 972 NABISCO WHEAT THINS 18,155.00 12,497.80 45% 973 BURLINGTON COAT FACTORY FAMILY 18,154.60 19,743.00 -8% 974 WARNER BROS GODS & GENERALS MOVIE 18,150.40 0 NA 921 SONY BIG FISH MOVIE 19,151.60 0 NA 922 HP DIGITAL CAMERA & PRINTER 19,141.80 12,483.70 53% 923 USPS PRIORITY MAIL DOM 19,117.10 5,426.90 252% 924 20TH CENTURY FOX PHONE BOOTH MOVIE 19,114.60 113.9 16682% 925 CLAIROL HRBL ESNC FRT FS SHAMP&COND 19,098.80 0 NA 975 MGM/UA GOOD BOY MOVIE 18,135.00 0 NA 926 STANLEY STEEMER CRPT CLN 19,063.10 17,757.00 7% 976 OLAY COMPLETE UV/MOISTURE LOTION 18,105.20 11,163.40 62% 927 CHEX MIX SNACK MIX 19,040.30 5,901.00 223% 977 JUST FOR MEN HAIR COLOR 18,105.10 17,930.60 1% 928 MICROSOFT OFFICE SOFTWARE 19,023.90 629.30 2923% 978 XEROX PRINTERS 18,102.80 26,159.90 -31% 929 DILLARDS DEPT HOUSEHOLD 19,018.80 17,899.20 6% 979 TOYOTA AUTOS MATRIX 18,088.70 47,284.60 -62% 930 K9 ADVANTIX DOG REMEDIES 19,007.60 0 NA 980 PRUDENTIAL CA REALTY 18,076.30 11,273.50 60% 931 WARNER BROS CRADLE 2 THE GRAVE MOVIE 18,990.10 0 NA 981 CLAIROL NAT INSTINCTS HAIR COLOR 18,055.20 12,514.00 44% 932 SEAMANS FURNITURE STORE 18,960.00 18,740.50 1% 982 BANK ONE MASTERCARD & VISA 18,024.80 7,930.60 127% 933 MR CLEAN MAGIC ERASER CLEANING PADS 18,959.20 0 NA 983 BELLSOUTH FASTACCESS INTERNET SVC 17,992.10 18,371.50 -2% 934 COVER GIRL MULTIPLYING MASCARA 18,946.40 0 NA 984 WINDEX MULTI-SURFACE SPRAY CLEANER 17,990.30 5,201.80 246% 935 SUBARU AUTOS OUTBACK WAGON 18,930.70 24,184.70 -22% 985 MITSUBISHI AUTO&TRK VAR 17,987.10 54,512.00 -67% 936 COLGATE TOTAL ADVNCD FRS TOOTHPASTE 18,910.90 0 NA 986 GAP CLOTHING STORE MEN 17,970.80 18,044.60 0% 937 RITE AID PHARMACY 18,899.90 21,366.90 -12% 987 QUILTED NORTHERN BATHROOM TISSUE 17,968.90 19,376.80 -7% 938 NEW LINE LORD/RINGS/TWO TOWERS MV 18,890.60 33,526.70 -44% 988 OLYMPUS STYLUS DIGITAL CAMERA 17,954.00 0 NA 939 KRAFT MACARONI & CHEESE DINNER 18,852.10 17,993.40 5% 989 GARNIER FRUCTIS FORTIFYING COND 17,935.80 13.20 135K% 940 YOPLAIT NOURICHE DRINKABLE YOGURT 18,849.60 4,667.60 304% 990 NEW LINE TEXAS CHAINSAW MASSACRE 17,901.50 0 NA 941 UNIVERSAL HONEY MOVIE 18,823.90 0 NA 991 VALVOLINE MAX LIFE MOTOR OIL 17,894.90 15,925.80 12% 942 PCDI PROF CAREER DV INST 18,808.30 34,565.50 -46% 992 SECRET SKIN RENEWAL STICK DEOD 17,891.60 0 NA 943 CHARMIN ULTRA BATHROOM TISSUE 18,797.50 23,804.50 -21% 993 TIAA-CREF CONSUMER SERVICES 17,830.90 18,247.80 -2% 944 GENERAL MOTORS CORP PRE-OWND AUT&TRK 18,774.00 6,505.40 189% 994 WARNER BROS A MIGHTY WIND MOVIE 17,821.00 0 NA 945 DASANI BOTTLED WATER 18,691.10 20,574.30 -9% 995 SATURN AUTOS LS 17,811.70 22,832.80 -22% 946 FEBREZE FABRIC REFRESHER 18,684.30 25,894.80 -28% 996 MR CLEAN ULTIMATE ORANGE LIQ CLEANER 17,790.90 0 NA 947 DERAMAXX DOG RX 18,681.00 0 NA 997 OLAY COMPLETE BODY WASH 17,787.00 17,155.00 4% 948 COLGATE SIMPLY WHITE WHITENING GEL 18,673.50 13,657.10 37% 998 FOCUS PIANIST MOVIE 17,747.80 1,562.10 1036% 949 CLAIROL HERBAL ESSENCES HAIR COLOR 18,658.80 28,743.30 -35% 999 YOPLAIT WHIPS YOGURT 17,731.00 15,521.40 14% 950 JACK DANIELS WHISKEY 18,654.40 19,250.80 -3% 1000 US CELLULAR WIRELESS SERVICE 17,730.40 3,944.60 349% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S80 JUNE 21, 2004 www.brandweek.com America’sTop 2000 Brands RANK/ BRAND BRAND INDEX 2003 TOTAL 2002 TOTAL % CHG. 17,087.70 31,900.70 -46% RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1001 MACYS DEPT HOUSEHOLD 17,717.30 19,981.10 -11% 1051 TRIDENT WHITE SUGARLESS GUM 1002 AIRTRAN AIRWAYS DOM 17,682.40 15,301.70 16% 1052 BRAWNY PAPER TOWELS 17,047.00 18,437.50 -8% 1003 AVENTIS SA DVT 17,652.80 0 NA 1053 MACNEIL AUTOMOTIVE PDTS AUTO DR 17,040.40 14,307.10 19% 1004 REVLON COLORSTAY OVRTM LIP COLOR 17,652.70 0 NA 1054 TLC CABLE TV 17,029.40 11,985.60 42% 1005 PANTENE PRO-V DEEP FORTIFYING TRTMNT 17,630.00 4,934.10 257% 1055 ORAL-B CROSS ACTION PWR TOOTHBRUSH 17,005.70 0 NA 1006 TYLENOL EXTRA STR PAIN CAPLETS 17,597.30 7,122.00 147% 1056 ELECTRASOL GELPACK DISHWASHER DET 16,986.10 496.80 3319% 1007 TWIX COOKIE BAR 17,574.70 19,960.30 -12% 1057 MERCURY INSURANCE GROUP AUTO INS 16,963.00 11,238.10 51% 1008 VISINE TEARS EYE DROPS 17,571.90 15,302.00 15% 1058 PATANOL ALLERGY RX 16,961.90 15,243.00 11% 1009 LEVIS JEANS MEN & WOMEN 17,568.80 1059 RETIN-A MICRO ACNE RX 16,944.60 12,384.60 37% 1010 KIA DLR ASSN VAR AUTO&TRK 17,561.00 8,130.70 116% 1060 HONDA DLR ASSN VAR AUTO&TRK 16,937.80 17,328.10 -2% 1011 DUPONT STAINMASTER CARPETS 17,557.20 17,279.40 2% 1061 MIRAMAX KILL BILL MOVIE 16,917.00 0 NA 1012 TOYOTA DLR ASSN TACOMA & TUNDRA 17,530.10 11,471.10 53% 1062 UNIVERSAL JOHNNY ENGLISH MOVIE 16,878.90 0 NA 1013 LONGS DRUG STORE 17,522.10 16,946.80 3% 1014 PEOPLEPC INTERNET SERVICES 17,519.90 1015 ENSURE NUTRITIONAL SUPPLEMENT 17,510.80 13,436.90 1016 LINCOLN AUTOS TOWN CAR 17,507.20 20,044.80 58.70 29830% 1063 TRIDENT SUGARLESS GUM 16,860.00 7,577.40 123% 1064 TOTAL GYM EXERCISE EQUIP DR 16,859.60 5,587.00 202% 30% 1065 INVISALIGN DENTAL ALIGNERS 16,836.00 6,255.80 169% -13% 1066 OSHMANS SPRT GDS STR 16,815.40 18,736.40 -10% 65.70 26567% 1017 SHERATON HOTELS 17,502.00 19,416.70 -10% 1067 SEA WORLD PARKS 16,798.00 12,785.50 31% 1018 FRONTLINE PLUS CAT & DOG RX 17,484.40 26,762.60 -35% 1068 IDT LONG DISTANCE RESIDENTIAL 16,780.90 28,663.70 -41% 1019 GLADE SCENTED OIL FAN PLUG-INS 17,478.70 0 NA 1069 JIFFY LUBE AUTO CENTER 16,773.20 15,026.40 12% 1020 GUITAR CENTER 17,462.90 14,460.30 21% 1070 JIF PEANUT BUTTER 16,710.90 14,148.40 18% 1021 FOOT LOCKER SHOE STORE MEN 17,459.60 15,217.50 15% 1071 AXE DEOD BODY SPRAY 16,699.90 13,391.30 25% 1022 CLOROX WITH TEFLON BTHRM&TLT BWL CLN 17,424.00 0 NA 1072 TJ MAXX CLOTHING STORE WOMEN 16,691.60 13,814.50 21% 1023 LEPTOPRIN DRUGS/TOILETRIES DR 17,395.60 0 NA 1073 NEW LINE FINAL DESTINATION 2 MV 16,690.80 0 NA 1024 BOSTON MARKET RESTAURANT 17,392.70 16,747.80 4% 1074 CHEVROLET DLR ASSN SUBURBAN & TAHOE 16,690.40 4,535.20 268% 1025 SUBARU DLR ASSN VAR AUTOS 17,367.00 20,136.60 -14% 1075 LINCOLN AUTO&TRK VAR 16,681.20 14,256.00 17% 1026 EHARMONY.COM ONLINE 17,342.80 0 NA 1076 M&MS PEANUT CANDY 16,644.20 754.40 2106% 1027 DISNEYLAND RESORT 17,340.00 2,524.80 587% 1077 CALIFORNIA STATE LOTTERY 16,641.60 20,682.80 -20% 1028 PEPSI & LAYS POTATO CHIPS 17,316.20 3.40 509K% 1029 SATURN TRUCKS VUE 17,288.90 76,594.80 -77% 1030 BUENA VISTA HOLES MOVIE 17,276.50 0 NA 1031 DILLARDS DEPT MISC 17,274.60 12,756.80 1032 VERIZON LONG DISTANCE RESIDENTIAL 17,261.00 32,912.00 1033 JAGUAR AUTOS X-TYPE LEASING 17,252.50 20,790.40 1034 OLD NAVY CLOTHING STORE MEN 17,250.10 1078 JC PENNEY DEPT APPAREL WOMEN 16,639.10 18,658.20 -11% 1079 HAWTHORNE VILLAGE COLLECTIBLES DR 16,633.40 20,880.10 -20% 1080 GART SPORTS STORE 16,627.70 15,533.10 7% 35% 1081 SIEMENS CORP CP 16,615.60 23,416.30 -29% -48% 1082 CLOROX DISINFECTANT WIPES 16,594.50 27,304.40 -39% -17% 1083 SONY GIGLI MOVIE 16,593.60 0 NA 3,861.00 347% 1084 NISSAN AUTOS ALTIMA LEASING 16,590.60 0 NA 1035 POL-MAYOR 17,219.30 4,839.60 256% 1085 PARAMOUNT BEYOND BORDERS MOVIE 16,579.60 0 NA 1036 ZURICH DIRECT LIFE INSURANCE 17,203.20 14,986.50 15% 1086 CNN CABLE TV 16,567.50 8,543.80 94% 1037 AARP HEALTH CARE OPTION 17,197.60 10,876.00 58% 1087 CELEBRITY CRUISES 16,541.10 18,127.70 -9% 1038 ULTRA SLIM FAST RTS DRINK 17,195.20 49,798.20 -65% 1088 GILLETTE SENSOR 3 RAZOR MEN 16,528.30 0 NA 1039 DITECH.COM ONLINE 17,194.50 58,187.50 -70% 1089 NABISCO RITZ CRACKERS 16,523.00 14,167.40 17% 1040 TIME-LIFE VAR VIDEOS DR 17,193.90 14,188.20 21% 1090 WRIGLEYS JUICY FRUIT GUM 16,519.10 10,480.30 58% 1041 APPLE POWERBOOK PORTABLE COMPUTER 17,186.20 5,727.50 200% 1091 NAPA AUTO PARTS STORE 16,519.00 9,612.50 72% -11% 1042 CRUISES ONLY TRAVEL 17,176.90 15,566.70 10% 1092 OXICLEAN STAIN REMOVER 16,509.70 18,453.90 1043 BEST WESTERN HOTELS WORLDWIDE 17,167.60 23,869.20 -28% 1093 AQUOS TV 16,497.00 12,394.20 33% 1044 MICHELOB LIGHT BEER 17,155.30 47,596.30 -64% 1094 HUGGIES SUPREME DISPOSABLE DIAPERS 16,478.10 20,193.40 -18% 1045 CHILDRENS TYLENOL PAIN LIQUID 17,148.20 7,269.80 136% 1095 PONTIAC DLR ASSN GRAND PRIX 16,477.50 3,151.10 423% 1046 GENERAL MILLS MILK & CEREAL BARS 17,125.60 17,022.40 1% 1096 HOBBY LOBBY CREATIVE CTR 16,477.50 11,724.80 41% 1047 ROMANOS MACARONI GRILL 17,102.90 10,879.90 57% 1097 POST GRAPE NUTS&SHREDDED WHT 16,464.10 0 NA 1048 FANNIE MAE CONSUMER SERVICES 17,100.30 9,372.70 82% 1098 SBC PACIFIC BELL TLPHN RESIDENTIAL 16,435.50 6,486.70 153% 1049 STATE FARM LIFE INSURANCE 17,095.20 26,417.60 -35% 1099 BURDINES DEPT SALES ANNOUNCEMENT 16,417.20 17,069.40 -4% 1050 SYNERGISTIC MARKETING 17,088.40 16,075.90 6% 1100 SARA LEE BREAD 16,391.90 3,193.90 413% LEXUS TRUCKS RX 330 LEXUS TRUCKS VAR LG WASHER & DRYER LIBERTY HOME PHARMACY DRUGS/TOIL DR LIBERTY MEDICAL SUPPLY DRUGS/TOIL DR LIBERTY MUTUAL AUTO INSURANCE LIBERTY MUTUAL BUSINESS INSURANCE LIBERTY TRAVEL AGENCY LIFE ALERT MISC DR LIFETIME CABLE TV LIFETIME CABLE TV PAID PROMO LINCOLN AUTO&TRK VAR LINCOLN AUTOS LS LINCOLN AUTOS TOWN CAR LINCOLN MERC AUTO&TRK VAR LINCOLN MERC AUTOS VAR LINCOLN MERC DLR ASSN VAR AUTO&TRK LINCOLN MERC DLR ASSN VAR TRUCKS LINCOLN MERC TRUCKS VAR LINCOLN TRUCKS AVIATOR LINENS N THINGS STORE LION KING VIDEO LIONS GATE CONFIDENCE MOVIE LIPITOR CHOLESTEROL RX LIPTON ASIAN SIDES NOODLE MIX LIQUID PLUMR PROF STR DRAIN CLEANER LISTERINE MOUTHWASH LISTERINE POCKETPAKS ORAL CARE STRPS LITTLE DEBBIE CAKES LIVE LINKS DATING SVC LOEWS CINEPLEX LONG JOHN SILVERS REST LONGS DRUG STORE LORD & TAYLOR DEPT APPAREL WOMEN LORD & TAYLOR DEPT DRUGS/TOILETRIES LORD & TAYLOR SALES ANNOUNCEMENT LORD/RINGS/TWO TOWERS VIDEO LOREAL COULEUR EXPERTE HAIR COLOR LOREAL DOUBLE EXTEND MASCARA LOREAL ENDLESS LIP COLOUR LOREAL EXCELLENCE CREME HAIR COLOR LOREAL FERIA HAIR COLOR LOREAL GLAM SHINE LIPSTICK LOREAL PREFERENCE HAIR COLOR LOREAL SUPERIOR PRFRNC HAIR COLOR LOREAL VISIBLE LIFT LIQ FOUNDATION LOREAL WRINKLE DE-CREASE CREAM LOUIS VUITTON CLTHNG STR WOMEN LOWES BLDG SUPP STR LUFTHANSA AIRLINES INTL LUNCHABLES FUN FUEL LUNCH COMBOS LUVS ULTRA LKGRDS DISPOSABLE DIAPERS LYSOL SPRAY DISINFECTANT M&MS MILK CHOCOLATE CANDY M&MS PEANUT CANDY M&MS VAR CANDY MAACO AUTO BODY CENTER MAALOX MAX ANTACID TABLETS MACNEIL AUTOMOTIVE PDTS AUTO DR MACYS DEPT APPAREL WOMEN MACYS DEPT DRUGS/TOILETRIES MACYS DEPT HOUSEHOLD MACYS DEPT JEWELRY/OPTICAL MACYS DEPT MISC MACYS DEPT MULTI-PDTS MACYS DEPT SALES ANNOUNCEMENT MAJOR WORLD AUTO MARRIOTT HOTELS MARSHALL FIELDS DEPT MISC MARSHALL FIELDS DEPT MULTI-PDTS MARSHALL FIELDS DEPT SALES ANNC MASSMUTUAL FIN GROUP CONSUMER SVC MASTERCARD BUSINESSCARD CREDIT CARD MASTERCARD CREDIT CARD MASTERCARD DEBIT CARD MASTERCARD.COM ONLINE MATCH.COM DATING SERVICE ONLINE MATRIX DIRECT INS SVC MATRIX RELOADED VIDEO MATTRESS FIRM STORE MATTRESS GIANT STORE MAX FACTOR LIPFINITY LIP COLOR MAX FACTOR LPFNTY LSTR LIP COLOR MAX FACTOR STRETCH&SPRT MASCARA MAXWELL HOUSE COFFEE MAYBELLINE EVERFRESH FACIAL MAKEUP MAYBELLINE FOREVER LIP COLOR MAYBELLINE SKY HIGH CRVS MASCARA MAYBELLINE WET SHN DMNDS LIQ LIP CLR MAYBELLINE WONDER FINISH LIQ/PWD FND MAYTAG WASHER MAZDA AUTO&TRK VAR MAZDA AUTOS 6 MAZDA AUTOS 6 LEASING MAZDA AUTOS RX-8 MAZDA DLR ASSN VAR AUTO&TRK MAZDA TRUCKS TRIBUTE MCDONALDS RESTAURANT MCI WORLDCOM CP MCI WORLDCOM RESIDENTIAL 186 1290 1671 666 183 1262 1885 190 1422 1611 1305 1075 294 1016 957 625 50 692 417 326 961 908 1781 73 1493 1372 365 425 1938 1994 1783 731 1013 1310 1769 741 1421 468 1253 1534 673 639 1707 1298 1161 1796 1640 1206 9 1957 823 610 1346 679 1076 1217 517 1309 1053 733 457 1001 1620 430 1636 24 1972 1176 1614 1755 1143 1151 826 17 678 1717 1617 1369 1383 729 1327 1888 1119 1193 1503 1858 804 1299 1543 1666 1350 633 90 431 378 160 1435 2 499 254 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S81 America’sTop 2000 Brands BRAND INDEX MED 4 HOME DRUGS/TOILETRIES DR MEDIA NETWORKS SERVICE MEIJER DISC MULTI-PDTS MENARDS BUILDING SUPPLY MENS WEARHOUSE CLTHNG ST MEN MERCEDES BENZ AUTO&TRK VAR MERCEDES BENZ AUTOS C-CLASS MERCEDES BENZ AUTOS CLK MERCEDES BENZ AUTOS E-CLASS MERCEDES BENZ DLR ASSN VAR AUTO&TRK MERCEDES BENZ DLR ASSN VAR AUTOS MERCK & CO INC OSTEOARTHRITIS MERCURY AUTOS GRAND MARQUIS MERCURY INSURANCE GROUP AUTO INS MERCURY TRUCKS MOUNTAINEER MERRILL LYNCH&CO BROKER CONSUMER SVC MERVYNS DEPT MULTI-PDTS MERVYNS DEPT SALES ANNOUNCEMENT METAGLIP DIABETES RX METAMUCIL LAXATIVE CAPSULES MEXICO TP MGM/UA A GUY THING MOVIE MGM/UA AGENT CODY BANKS MOVIE MGM/UA BULLETPROOF MONK MOVIE MGM/UA DARK BLUE MOVIE MGM/UA GOOD BOY MOVIE MGM/UA IT RUNS IN/FAM MV MGM/UA JEEPERS CREEPERS 2 MOVIE MGM/UA LEGALLY BLONDE 2 MOVIE MGM/UA OUT OF TIME MOVIE MGM/UA UPTOWN GIRLS MOVIE MICHAELS ARTS&CRAFTS STR MICHELIN AUTO TIRES MICHELIN TRUCK TIRES MICHELOB AMBERBOCK BEER MICHELOB LIGHT BEER MICHELOB ULTRA LIGHT BEER MICRO TOUCH DRUGS/TOILETRIES DR MICROSOFT BUS SLTNS SVC MICROSOFT CORP CP MICROSOFT DOTNET SOFTWARE MICROSOFT NET SOFTWARE MICROSOFT OFFICE BUSINESS SOF MICROSOFT OFFICE SOFTWARE MICROSOFT VAR SOFTWARE MICROSOFT WINDOWS SERVER 2003 SOF MICROSOFT WINDOWS XP PROF SOFTWARE MICROSOFT WINDOWS XP SOFTWARE MICROSOFT WINDOWS XP TBLT PC EDTN MIDAS INTL CORP CP MIDAS MUFFLER SHOPS MILKY WAY CANDY BAR MILLER GENUINE DRAFT & LITE BEER MILLER GENUINE DRAFT BEER MILLER HIGH LIFE BEER MILLER LITE BEER MILLER VAR BEERS MILLSTONE COFFEE MINI AUTOS COOPER MINUTE MAID PREMIUM RTS ORANGE JUICE MIRAMAX BAD SANTA MOVIE MIRAMAX CHICAGO MOVIE MIRAMAX COLD MTN MOVIE MIRAMAX CONFESSIONS/DNGRS MND MV MIRAMAX GANGS OF NY MOVIE MIRAMAX KILL BILL MOVIE MIRAMAX MY BOSSS DAUGHTER MOVIE MIRAMAX SCARY MOVIE 3 MIRAMAX SPY KIDS 3D GAME OVER MIRAMAX VAR MOVIES MIRAMAX VIEW FROM THE TOP MOVIE MITSUBISHI AUTO&TRK VAR MITSUBISHI AUTOS ECLIPSE MITSUBISHI AUTOS LANCER MITSUBISHI AUTOS VAR MITSUBISHI TRUCKS ENDEAVOR MITSUBISHI TRUCKS OUTLANDER MOHEGAN SUN CASINO MONGOOSE ATLANTIC ADV MONISTAT 1 COMBINATION PCK CRM&SPS MONSTER.COM EMP SVC ONLINE MORGAN STANLEY CONSUMER SERVICES MORTGAGE MARKET INFO SVC MOTEL 6 MOTELS MOTOROLA DIGITAL PHONES MOTRIN IB PAIN RELIEVER GELCAPS MOUNTAIN DEW CODE RED SOFT DRINK MOUNTAIN DEW LIVE WIRE SOFT DRINK MOUNTAIN DEW SOFT DRINK MOVADO WATCHES MR CLEAN MAGIC ERASER CLEANING PADS MR CLEAN ULTIMATE ORANGE LIQ CLEANER MSN INTERNET SERVICES MSN TV INTERNET SERVICES MUSICSPACE.COM STORE VAR RC DR MY BIG FAT GREEK WEDDING VIDEO NABISCO RITZ CRACKERS NABISCO TRISCUIT CRACKERS NABISCO UH-OH OREO COOKIES NABISCO WHEAT THINS 915 108 1466 442 398 1273 279 1548 560 373 795 1694 828 1057 1476 607 202 424 1535 816 1848 1612 801 1276 1391 975 1681 1853 1111 691 1378 769 1487 775 1457 1044 315 1946 1105 173 291 1185 356 928 1375 236 1402 1133 819 1721 516 1431 1512 589 1484 58 598 1381 777 1443 593 423 861 1197 1303 1061 1567 713 862 860 1153 985 1171 450 267 56 1475 1953 1331 901 850 477 857 1629 1927 866 1743 1736 389 1713 933 996 179 1995 1233 1379 1089 1128 1498 972 2003 TOTAL 2002 TOTAL 15,831.40 17,014.70 -7% 1152 JEWEL FOOD STORE 15,803.20 13,736.50 15% 1153 MIRAMAX VIEW FROM THE TOP MOVIE 15,798.40 0 NA 1154 SHOP RITE SUPERMARKETS 15,767.30 17,396.20 -9% NA 1155 PHILADELPHIA CREAM CHEESE 15,721.10 8,845.70 78% RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1101 JETBLUE AIRWAYS DOM 16,377.30 16,987.80 -4% 1102 STATE FARM INSURANCE & FIN SVC 16,371.20 1103 OTT-LITE HOUSEHOLD DR 16,366.60 1,862.90 779% 1104 ORACLE VAR SOFTWARE 16,361.90 12,459.10 31% 1105 MICROSOFT BUS SLTNS SVC 16,351.60 0 52.40 31143% RANK/ BRAND 1151 MASSMUTUAL FIN GROUP CONSUMER SVC % CHG. 1106 SCHICK QUATTRO RAZOR MEN 16,349.90 0 NA 1156 KIA DLR ASSN SPECTRA 15,699.70 2,174.60 622% 1107 SUZUKI AUTOS VERONA 16,341.60 0 NA 1157 NYQUIL LIQ COLD & FLU REMEDY 15,689.10 11,101.80 41% 1108 ONETOUCH ULTRA GLUCOSE MONITOR 16,313.30 28,482.00 -43% 1158 DREAMWORKS HEAD OF STATE MOVIE 15,677.00 0 NA 1109 FOX SEARCHLIGHT BEND/BECKHAM MOVIE 16,311.40 0 NA 1159 CISCO NETWORKING SYSTEMS 15,669.80 2,460.90 537% 1110 SAV-ON DRUG STORE 16,295.10 16,234.40 0% 1160 20TH CENTURY FOX DOWN WITH LOVE MV 15,654.70 0 NA 1111 MGM/UA LEGALLY BLONDE 2 MOVIE 16,275.80 0 NA 1161 L’ORÉAL SUPERIOR PRFRNC HAIR COLOR 15,647.60 30,941.80 -49% 1112 HH GREGG APPL STORE 16,259.40 13,522.00 20% 1162 DISNEYLAND THEME PARK 15,642.10 13,327.70 17% 1113 TOYOTA DLR ASSN TUNDRA 16,213.60 8,806.00 84% 1163 NEW LINE ABOUT SCHMIDT MOVIE 15,631.40 10,844.60 44% 1114 BUENA VISTA LIZZIE MCGUIRE MOVIE 16,203.80 0 NA 1164 SEARS DEPT APPAREL WOMEN 15,621.50 5,748.70 172% 1115 INTEL COMPUTER COMPONENTS 16,191.60 68,126.10 -76% 1165 NEW LINE A MAN APART MOVIE 15,616.00 0 NA 1116 GREYHOUND BUS LINES 16,189.30 18,689.10 -13% 1166 CLOROX READY MOP MOPPING SYSTEM 15,603.50 34,804.40 -55% 1117 AUTOTRADER.COM DLR ONLINE 16,186.60 18,941.50 -15% 1167 ORECK CORP APPLIANCES DR 15,600.70 11,391.10 37% 1118 GAIN LIQUID LAUNDRY DETERGENT 16,184.20 16,244.90 0% 1168 NORDSTROM DEPT APPAREL WOMEN 15,589.20 13,380.40 17% 1119 MAX FACTOR LPFNTY LSTR LIP COLOR 16,183.90 0 NA 1169 DOWNY ULTRA LIQ FABRIC SOFTENER 15,552.00 17,602.40 -12% 1120 PEPPERIDGE FARM GOLDFISH CRACKERS 16,146.20 15,429.30 5% 1170 CAPRI SUN SPORT RTS BEVERAGE 15,542.00 0 NA 1121 WRANGLER JEANS FAMILY 16,143.30 264.30 6008% 1171 MITSUBISHI AUTOS ECLIPSE 15,529.50 60,600.10 -74% 1122 CHAMPION MORTGAGE CO CONSUMER SVC 16,120.10 18,414.70 -12% 1123 STAR FURNITURE STORE 16,118.90 16,093.00 0% 1124 STOUFFERS FAM STYL RCPS FRZN ENTREES 16,115.80 10,820.60 49% 1125 SONY MEDALLION MOVIE 16,089.50 0 NA 1126 WRANGLER JEANS MEN 16,083.10 28,464.60 1172 UNIVERSAL ORLANDO RESORT 15,518.80 23,367.80 -34% 1173 PONTIAC AUTO&TRK VAR 15,516.00 25,672.70 -40% 1174 CREST REJUVENATING EFCT REG&GEL PST 15,508.90 15,357.50 1% 1175 STARBURST CANDY 15,506.40 24,903.40 -38% -43% 1176 MARRIOTT HOTELS 15,503.10 20,908.10 -26% 10% 1127 LEVEL 3 COMM INC CP 16,068.50 5,249.90 206% 1177 SCOTT BATHROOM TISSUE 15,478.10 14,021.40 1128 NABISCO TRISCUIT CRACKERS 16,038.80 9,665.20 66% 1178 24 HOUR FITNESS CENTER 15,476.50 15,721.10 -2% 1129 FOLEYS DEPT DRUGS/TOILETRIES 16,028.50 14,978.70 7% 1179 SUNTRUST BANK CONSUMER SERVICES 15,468.00 10,922.40 42% 1130 JOHNSONS SOFTWASH BABY WASH 16,016.20 0 NA 1180 DENTYNE ICE GUM 15,457.60 22,214.20 -30% 1131 3 MUSKETEERS CANDY BAR 16,014.90 8,612.20 86% 1181 V8 SPLASH RTS FRUIT SMOOTHIES 15,455.30 0 NA 1132 US BANK CONSUMER SERVICES 16,013.90 12,107.00 32% 1182 PBS TV STATION 15,447.40 16,341.30 -5% 1133 MICROSOFT WINDOWS XP SOFTWARE 16,009.50 8,991.80 78% 1183 HISTORY CHANNEL CABLE TV 15,437.40 12,478.50 24% 1134 CITIBANK AADVANTAGE MASTERCARD 16,007.60 10,716.80 49% 1184 NEUTRA AIR AIR FRESHENER 15,434.40 0 NA 1135 SELECT QUOTE INS SVC 16,007.30 9,593.70 67% 1185 MICROSOFT NET SOFTWARE 15,431.80 46,343.30 -67% 1136 VALUE CITY FURNITURE STR 15,986.70 18,153.80 -12% 1186 SYNVISC ARTHRITIS RX 15,430.60 18,222.50 -15% 1137 LABATT BEER 15,977.00 9,722.40 64% 1187 FX CABLE TV 15,425.00 10,163.90 52% 1138 PEARLE VISION CENTERS 15,965.90 12,669.60 26% 1188 UNITED AIRLINES DOM & INTL 15,387.30 17,112.40 -10% 1139 CHARMIN SCENTS BATHROOM TISSUE 15,963.50 0 NA 1189 NATIONAL CTLMNS BF ASSN BEEF 15,373.30 2,495.40 516% 1140 ACURA AUTOS TL LEASING 15,936.30 163.20 9665% 1190 WATSONS POOLS SPAS&BLRD 15,332.80 11,771.50 30% 1141 GLAD TRASH BAGS 15,927.20 9,362.50 70% 1191 NOKIA CELLULAR PHONES 15,326.50 5,133.10 199% NA 1142 REEBOK SNEAKERS MEN 15,925.00 15,011.80 6% 1192 NORELCO ADVANTAGE &NORELCO SPECTRA 15,324.20 0 1143 MARSHALL FIELDS DEPT SALES ANNC 15,913.90 20,179.70 -21% 1193 MAX FACTOR STRETCH&SPRT MASCARA 15,309.40 0 NA 1144 CESAR SELECT DINNERS CANNED DOG FOOD 15,907.50 5,648.50 182% 1194 SPORTS AUTHORITY SPRT GD 15,270.40 13,247.60 15% 1145 GENERAL MILLS CORN&RICE CHEX CEREAL 15,900.40 0 NA 1195 T-MOBILE WIRELESS STORE 15,257.90 8,697.00 75% 1146 CENTRUM &CENTRUM SILVER VITAMINS 15,889.50 21,683.70 -27% 1196 INFINITI AUTOS M45 15,257.70 12,628.80 21% 1147 TASTERS CHOICE INSTANT COFFEE 15,876.80 14,309.20 11% 1197 MIRAMAX CONFESSIONS/DNGRS MND MV 15,235.60 268.80 5568% 1148 GOODYEAR TRUCK TIRES 15,866.20 11,684.80 36% 1198 US DEPT OF THE TREASURY 15,227.30 764.40 1892% 1149 PILLSBURY READY TO BAKE COOKIES 15,844.90 18,430.20 -14% 1199 PRUDENTIAL FINANCIAL CONSUMER SVC 15,191.10 38,881.90 -61% 1150 BURLINGTON COAT FACTORY MEN 15,831.50 8,622.90 84% 1200 SKITTLES FRUIT CHEW CANDY 15,188.30 6,641.10 129% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S82 JUNE 21, 2004 www.brandweek.com America’sTop 2000 Brands RANK/ BRAND % CHG. RANK/ BRAND 2003 TOTAL BRAND INDEX 2002 TOTAL % CHG. 2003 TOTAL 2002 TOTAL 1201 KIT KAT CANDY BAR 15,181.00 10,879.70 40% 1251 NEUTROGENA HEALTHY SKN ANTI-WRNKL CR 14,534.10 10,931.60 33% 1202 PUERTO RICAN RUMS 15,172.20 8,655.80 75% 1252 CAMPBELLS SOUP AT HAND MICRO SOUP 14,515.60 17,007.30 -15% 1203 VIRGIN MOBILE WIRELESS SERVICE 15,171.80 7,361.50 106% 1253 L’ORÉAL DOUBLE EXTEND MASCARA 14,513.10 0 NA 1204 ROUNDUP WEED KILLER 15,124.10 12,704.40 19% 1254 DREAMWORKS CATCH ME IF YOU CAN MV 14,510.20 25,201.90 -42% 1205 CAPTAIN MORGAN SPICED RUM 15,122.80 11,913.20 27% 1255 GATEWAY PLASMA TV 14,487.40 0 NA 1206 LOUIS VUITTON CLTHNG STR WOMEN 15,115.80 7,041.10 115% 1256 NEW LINE FREDDY VS JASON MOVIE 14,468.20 0 NA 1207 SHARPER IMAGE HOUSEHOLD DR 15,104.20 5,288.30 186% 1257 DYSON VACUUM CLEANER 14,422.50 755.20 1810% 1208 DOVE EXFOLIATING BEAUTY BAR SOAP 15,080.80 0 NA 1258 STEIN MART DISC APPAREL FAMILY 14,420.10 14,537.30 -1% 1209 CAREONE CREDIT CNSLNG CONSUMER SVC 15,079.30 8,935.80 69% 1259 AMERICAN AIRLINES INTL 14,406.40 10,629.60 36% 1210 SERENITY DRIACTIVE BLDR CNTRL LNRS 15,076.00 7,047.80 114% 1260 BELLSOUTH BUSINESS 14,404.00 3,487.70 313% 1211 FANCY FEAST CANNED CAT FOOD 15,071.70 7,837.70 92% 1261 LEVIS JEANS MEN 14,401.20 28,139.80 -49% 1212 BASSETT FURNITURE DIRECT 15,067.30 14,105.20 7% 1262 LIBERTY MUTUAL AUTO INSURANCE 14,396.70 12,365.30 16% 1213 AT&T LONG DISTANCE RESIDENTIAL 15,061.60 136,104.00 -89% 1263 CASTROL GTX HIGH MILEAGE MOTOR OIL 14,391.70 5,086.70 183% 1214 NEOSPORIN ANTIBIOTIC OINTMENT 15,060.30 18,650.40 -19% 1264 XENADRINE EFX REDUCING TABLETS 14,381.30 16,977.70 -15% 1215 KRAGEN AUTO WORKS STORE 15,048.60 6,681.90 125% 1265 HERTZ CAR SALES 14,361.90 11,661.00 23% 1216 PURITANS PRIDE INC DRUGS/TOIL DR 15,047.80 1,710.90 780% 1266 NFL NATL FOOTBALL LEAGUE 14,359.10 12,226.30 17% 1217 M&MS VAR CANDY 15,046.10 5,979.20 152% 1267 FIXODENT COMPLETE DENTURE ADHESIVE 14,344.50 3,571.70 302% 1218 CHRYSLER AUTOS PACIFICA LEASING 15,042.10 0 NA 1268 IBM WEBSPHERE SOFTWARE 14,331.00 10,670.90 34% 1219 PURINA BENEFUL DRY DOG FOOD 15,040.10 18,475.70 -19% 1269 KENNY ROSS AUTO ENTRPRS 14,330.60 4,060.70 253% 1220 GENERAL MILLS CINNAMON TST CRNCH CRL 15,009.40 17,202.00 -13% 1270 SIMPLY ORANGE RTS ORANGE JUICE 14,329.60 4,746.20 202% 1221 ONLYHITMUSIC.COM VAR RECORDINGS DR 14,985.00 12,365.60 21% 1271 TALBOTS CLOTHING STORE WOMEN 14,318.30 9,971.60 44% 1272 LENDINGTREE.COM CONSUMER SERVICES 14,299.90 0 NA 1273 MERCEDES BENZ AUTO&TRK VAR 14,296.00 15,444.10 -7% 1274 IBM BUSINESS CONS SVC 14,292.90 13,641.80 5% -17% 1222 WESTIN HOTELS 14,970.10 10,342.60 45% 1223 TUMS ULTRA MAXIMUM STR ANTACID TAB 14,970.10 14,769.60 1% 1224 US CELLULAR DIGITAL SERVICE 14,960.80 6,481.50 131% 1225 CARNATION GOOD START FORMULA 14,959.00 16,177.00 -8% 1275 OSCO DRUG STORE 14,265.30 17,210.00 1226 SEARS DEPT JEWELRY/OPTICAL 14,935.70 8,325.90 79% 1276 MGM/UA BULLETPROOF MONK MOVIE 14,263.20 0 NA 1227 PEPSI TWIST REG & DIET SOFT DRINK 14,884.30 29,117.60 -49% 1277 CANON MULTI FUNCTION OFC MCHN 14,259.60 4,796.20 197% 1228 ANDERSEN WINDOWS 14,882.00 21,966.90 -32% 1278 TUMS SMOOTH DISSOLVE ANTACID TABLETS 14,255.70 4,435.20 221% 1229 PLEASANT HOLIDAY TOURS 14,869.30 11,451.20 30% 1279 CANON POWERSHOT DIGITAL CAMERA 14,252.90 0 NA 1230 INVENTION SBMSNS CORP 14,853.00 11,128.40 33% 1280 TYSON VAR MEAT 14,250.30 0 NA 1231 ALEVE COLD & SINUS CAPLETS 14,848.70 10,427.70 42% 1281 TRIAMINIC VAR COLD SYRUPS 14,249.10 10,877.40 31% 1232 KODAK CONVENTIONAL FILM 14,844.60 2,667.70 456% 1282 FOCUS FACTOR DRUGS/TOILETRIES DR 14,247.80 1,038.20 1272% 1233 MUSICSPACE.COM STORE VAR RC DR 14,838.30 19,981.20 -26% 1283 TOYOTA AUTOS VAR 14,240.00 11,372.90 25% 1234 ROCHER CANDY 14,828.20 18,650.90 -20% 1284 COTTONELLE ULTRASOFT BATH TISSUE 14,238.00 0 NA 1235 EDWARD D JONES & CO CONSUMER SVC 14,821.80 14,344.00 3% 1285 HEALTHY CHOICE MIXED GRL FRZN ENTRS 14,225.50 18,830.00 -24% 1236 TOMMY HILFIGER SPORTSWEAR M & W 14,807.00 264.10 5507% 1286 INDIANA JONES COLLECTION VIDEOS 14,215.60 0 NA 1237 ALTRIA GROUP INC CP 14,794.50 0 NA 1287 PURINA ONE DRY DOG FOOD 14,206.20 1,130.10 1157% 1238 FOCUS LOST IN TRANSLATION MV 14,777.50 0 NA 1288 AVAYA INC CP 14,199.60 1,641.90 765% 1239 HYUNDAI AUTOS ACCENT 14,759.40 1,237.30 1093% 1289 LEXUS DLR ASSN ES 14,193.10 12,351.00 15% 1240 LEAN CUISINE CAFE CLSC FRZN ENTRS 14,751.90 7,347.00 101% 1290 LEXUS TRUCKS VAR 14,192.20 0 NA 1241 WARNER BROS VAR MOVIES 14,721.10 14,325.20 3% 1291 ADVIL ALLERGY SINUS CAPLETS 14,188.20 0 NA 1242 20TH CENTURY FOX JUST MARRIED MOVIE 14,703.40 9,042.90 63% 1292 CALLAWAY GREAT/BERTHA II GOLF CLUBS 14,174.00 813.50 1642% 1243 CHUCK E CHEESE REST 14,698.80 14,568.50 1% 1293 RIDERS JEANS WOMEN 14,165.50 12,411.10 14% 1244 FORD DLR ASSN F-SERIES & RANGER 14,694.70 11,920.50 23% 1294 PLEDGE GRAB IT MOP 14,159.90 8,423.70 68% 1245 HONDA TRUCKS ODYSSEY 14,691.90 28,245.90 -48% 1295 TURNING LEAF WINE 14,145.90 12,237.80 16% 1246 COOKIES & COOKIES 14,653.10 11,935.60 23% 1296 K-SWISS SNEAKERS MEN & WOMEN 14,114.70 10,464.80 35% 1247 OLD SPICE RED ZONE SOLID AP/DEOD 14,580.80 0 NA 1297 SILVER CARE INSURANCE DR 14,104.80 9,535.00 48% 1248 CHECKERS RESTAURANT 14,562.20 13,744.20 6% 1298 L’ORÉAL PREFERENCE HAIR COLOR 14,090.50 3,996.60 253% 1249 HOLIDAY INNS EXPRESS 14,542.90 11,618.50 25% 1299 MAYBELLINE SKY HIGH CRVS MASCARA 14,089.70 0 NA 1250 GMC DLR ASSN SIERRA 14,541.50 8,234.00 77% 1300 FOOD LION FOOD STORE 14,088.30 17,734.00 -21% NAMCO SOUL CALIBUR II VIDEO GM NAPA AUTO CARE CENTER NAPA AUTO PARTS STORE NASACORT AQ NASAL RX NASDAQ STOCK EXCHANGE NATIONAL ASSN/REALTORS NATIONAL CITY BANK CONSUMER SERVICES NATIONAL CTLMNS BF ASSN BEEF NATIONAL FLUID MLK PRCSR MILK NATIONAL MONEY SERVICE CONSUMER SVC NATIONWIDE AUTO INSURANCE NATIONWIDE VAR INSURANCE NAUTILUS HOUSEHOLD DR NBC TV NETWORK ENTERTAINMENT DIV NEOSPORIN ANTIBIOTIC OINTMENT NESCAFE FROTHE COFFEE DRINKS NESTEA COOL RTS ICED TEA NESTLE CRUNCH/CARAMEL CANDY BAR NESTLE GOOD START SUPREME FRML NESTLE TOLL HOUSE ULTMT READY/BK CKS NETZERO INTERNET SERVICES NEUTRA AIR AIR FRESHENER NEUTROGENA HEALTHY SKN ANTI-WRNKL CR NEUTROGENA HYDRATING FCL CLTH MSK NEW LINE A MAN APART MOVIE NEW LINE ABOUT SCHMIDT MOVIE NEW LINE DUMB&DMBR/WHN HRY MT LYD NEW LINE ELF MOVIE NEW LINE FINAL DESTINATION 2 MV NEW LINE FREDDY VS JASON MOVIE NEW LINE HOW TO DEAL MOVIE NEW LINE LORD/RINGS RETURN/KNG MV NEW LINE LORD/RINGS/TWO TOWERS MV NEW LINE REAL CANCUN MOVIE NEW LINE SECONDHAND LIONS MOVIE NEW LINE TEXAS CHAINSAW MASSACRE NEW YORK LIFE INS CO CP NEW YORK STATE LOTTERY NEW YORK STOCK EXCHANGE NEWCIG.COM CIGARETTES ONLINE NEWMARKET WHALE RIDER MOVIE NEWPORT VAR MENTHOL CIGARETTES NEWS AMERICA FSI NEXIUM HEARTBURN RX NEXTEL CELLULAR SERVICE NEXTEL COMMUNICATION STR NEXTEL WIRELESS SERVICE NFL NATL FOOTBALL LEAGUE NICODERM CQ STOP SMOKING PATCH NICORETTE NICOTINE GUM NICOTROL INHALER STOP SMOKING RX NIGHT & DAY DISPOSABLE CONTACT LENS NIKE SNEAKERS MEN NIKE SNEAKERS WOMEN NIKON COOLPIX DIGITAL CAMERA NINTENDO GAMECUBE GAME SYSTEM NISSAN AUTO&TRK VAR NISSAN AUTOS 350Z NISSAN AUTOS ALTIMA NISSAN AUTOS ALTIMA LEASING NISSAN AUTOS MAXIMA NISSAN AUTOS SENTRA NISSAN DLR ASSN VAR AUTO&TRK NISSAN TRUCKS FRONTIER NISSAN TRUCKS MURANO NISSAN TRUCKS PATHFINDER ARMADA NISSAN TRUCKS PTHFNDR&PTHFNDR ARMD NISSAN TRUCKS QUEST NISSAN TRUCKS TITAN NISSAN TRUCKS XTERRA NIVEA FOR MEN AFTER SHAVE BALM MEN NOKIA CELLULAR PHONES NOKIA DIGITAL PHONES NOKIA N-GAGE GAME SYSTEM NORDSTROM DEPT APPAREL WOMEN NORELCO ADVANTAGE &NORELCO SPECTRA NORTHWEST AIRLINES DOM & INTL NORTHWESTERN MUTUAL FIN CONSUMER SVC NORWEGIAN CRUISES NTB NATL TIRE & BATTERY NYQUIL COUGH SYRUP NYQUIL LIQ COLD & FLU REMEDY OCUVITE PRESERVISION EYE VITAMIN ODOR EATERS PLUS INSOLES OFFICE DEPOT OFFICE SUPP OFFICE/NATL DRUG CONTROL OFFICEMAX OFFICE SUPPLY OLAY COMPLETE BODY WASH OLAY COMPLETE UV/MOISTURE LOTION OLAY DAILY FACIALS CLEANSING CLOTHS OLAY DAILY FCLS EXPRS CLNSNG CLTHS OLAY REGENERIST SKIN CARE PDTS OLAY TOTAL EFFECTS 7X ANTI-AGING CRM OLD COUNTRY BUFFET OLD NAVY CLOTHING STORE FAMILY OLD NAVY CLOTHING STORE MEN OLD NAVY CLOTHING STORE MEN & WOMEN OLD SPICE HIGH ENDURANCE BODY WASH OLD SPICE HIGH ENDURANCE SOLID ANTIP OLD SPICE RED ZONE SOLID AP/DEOD 1868 1814 1091 1515 1861 802 680 1189 321 714 1871 1540 730 410 1214 964 1767 1354 1674 1574 212 1184 1251 1579 1165 1163 1488 444 1073 1256 1537 472 938 1520 839 990 719 556 1932 807 1999 1916 8 21 68 309 102 1266 667 686 1901 1338 97 1477 739 968 100 631 45 1084 139 482 723 303 118 471 1742 206 744 150 1654 1191 346 1633 1168 1192 1771 1500 896 1606 1847 1157 1996 1882 119 28 270 997 976 284 1706 336 1367 1834 184 1034 114 1821 1646 1247 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S83 America’sTop 2000 Brands BRAND INDEX OLIVE GARDEN RESTAURANT OLYMPUS STYLUS DIGITAL CAMERA OMEPRAZOLE ACID REFLUX RX ONE-A-DAY WEIGHT SMART MULTI VTMNS ONETOUCH ULTRA GLUCOSE MONITOR ONLYHITMUSIC.COM VAR RECORDINGS DR ONSTAR VEHICLE MONITORING SYS OPPENHEIMER FUNDS ORACLE VAR SOFTWARE ORAL-B CROSS ACTION PWR TOOTHBRUSH ORAL-B PROF CARE 7000 TOOTHBRUSH ORAL-B VAR TOOTHBRUSHES ORBITZ TRAVEL SERVICE ONLINE ORCHARD SUPPLY HARDWARE ORECK CORP APPLIANCES DR ORECK FACTORY STORE ORKIN EXTERMINATORS ORTHO EVRA CONTRACEPTIVE RX ORVILLE REDENBACHER SMART-POP PPCRN OSCO DRUG STORE OSHMANS SPRT GDS STR OTT-LITE HOUSEHOLD DR OUST AIR SANITIZER OUTBACK STEAKHOUSE OVERACTIVE BLADDER CONDITION OXICLEAN STAIN REMOVER PACE CHUNKY SALSA PACIFIC LIFE INSURANCE & FIN SVC PACIFICARE MEDICAL INSURANCE PAID PROGRAM COMMERCIAL PALL MALL VAR CIGARETTES PAMPERS CUSTOM FIT CRSRS DSPSBL DPRS PAMPERS EASY UPS DISPOSABLE PANTS PANTENE PRO-V CMPLT THRP CONDITIONER PANTENE PRO-V CMPLT/COND &PRO-V SHMP PANTENE PRO-V CONDITIONER PANTENE PRO-V DEEP FORTIFYING TRTMNT PANTENE PRO-V DLY MSTR RNWL SHAMP&CN PANTENE PRO-V SHAMPOO PANTENE PRO-V SHAMPOO & CONDITIONER PAPA JOHNS PIZZA REST PARAMOUNT BEYOND BORDERS MOVIE PARAMOUNT CORE MOVIE PARAMOUNT DICKIE ROBERTS/CHILD STR PARAMOUNT FIGHTING TEMPTATIONS MV PARAMOUNT HOURS MOVIE PARAMOUNT HOW/LOSE/GUY/10 DAYS MV PARAMOUNT HUNTED MOVIE PARAMOUNT ITALIAN JOB MOVIE PARAMOUNT MARCI X MOVIE PARAMOUNT PAYCHECK MOVIE PARAMOUNT RUGRATS GO WILD MOVIE PARAMOUNT SCHOOL OF ROCK MOVIE PARAMOUNT TIMELINE MOVIE PARAMOUNT TOMB RAIDER/CRADLE/LF MV PARAMOUNT VAR VIDEOS PARISIAN DEPT APPAREL FAMILY PASTA PRO HOUSEHOLD DR PASTA RONI HOMESTYLE DLX PASTA MIXES PATANOL ALLERGY RX PAXIL CR ANTI DEPRESSION RX PAY-PER-VIEW CABLE TV PAYLESS SHOESOURCE FAMILY PAYLESS SHOESOURCE WOMEN PBS TV STATION PC RICHARD&SON ELECT STR PCDI PROF CAREER DV INST PEACHTREE STLMNT FNDNG CONSUMER SVC PEARLE VISION CENTERS PEDIASURE NUTRITIONAL SUPPLEMENT PEDIGREE DRY DOG FOOD PENLAC NAIL FUNGUS RX PENNSYLVANIA ST LOTTERY PENNZOIL MOTOR OIL PEOPLEPC INTERNET SERVICES PEP BOYS AUTO PARTS STR PEPCID AC & PEPCID COMPLETE PEPPERIDGE FARM BREAD PEPPERIDGE FARM COOKIES PEPPERIDGE FARM GOLDFISH CRACKERS PEPSI & LAYS POTATO CHIPS PEPSI SOFT DRINK PEPSI TWIST REG & DIET SOFT DRINK PEPSI VANILLA SOFT DRINK PEPTO-BISMOL ANTACID LIQUID PERKINS REST & BAKERY PETCO ANIMAL SUPPLIES PETMEDS EXPRESS MISC DR PETSMART CENTER PFIZER INC CP PG&E PACIFIC GAS & ELECT PHARMACIA CORP OVERACTIVE BLADDER PHILADELPHIA CREAM CHEESE PHILIP MORRIS COS INC PUBLIC SERVICE PHILIP MORRIS USA PUBLIC SERVICE PHILIPMORRISUSA.COM ONLINE PHOENIX WEALTH MGT CONSUMER SERVICES PHYSIQUE VOLUME BOOSTING GEL PIER 1 IMPORTS STORE PILLSBURY CRESCENT REFRIG ROLL DOUGH 128 988 794 687 1108 1221 302 1879 1104 1055 348 1756 542 1486 1167 1682 1394 134 1865 1275 1066 1103 461 223 1840 1092 1332 727 1925 130 969 648 484 395 1964 1361 1005 1360 1467 641 170 1085 665 883 796 650 512 609 370 1893 478 613 428 507 459 722 1406 1580 1452 1058 209 1311 1453 382 1182 381 942 1907 1138 790 697 1569 1988 1571 1014 579 347 1343 1761 1120 1028 112 1227 603 1541 1817 902 106 676 1459 1711 1917 1155 200 812 853 1799 1826 239 1899 RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1301 WARNER BROS LOVE DONT COST/THING MV 14,083.10 0 NA 1351 JOHNSONVILLE SAUSAGE 13,558.70 10,244.20 32% 1302 TIFFANY & CO STORE 14,072.00 13,273.60 6% 1352 TOYOTA TRUCKS TACOMA & TUNDRA 13,554.20 7,334.00 85% -27% 1303 MIRAMAX GANGS OF NY MOVIE 14,070.80 18,337.30 -23% 1353 SEARS DEPT BUILDING SUPPLIES 13,542.20 18,463.10 1304 BP AMOCO PLC CP 14,056.70 18,375.80 -24% 1354 NESTLE CRUNCH/CARAMEL CANDY BAR 13,530.80 0 NA 1305 LIFETIME CABLE TV PAID PROMO 14,055.30 14,409.80 -2% 1355 E TRADE FINANCIAL ONLINE 13,512.10 28,877.40 -53% 1306 BANK OF AMERICA ONLINE 14,048.50 6,978.80 101% 1356 KB HOME BUILDER 13,511.80 8,623.70 57% 1307 LASALLE BANK CONSUMER SERVICES 14,043.60 8,222.80 71% 1357 ROCKSTAR GAMES GRAND THEFT AT VC CTY 13,509.60 4,474.40 202% 1308 AVEENO POSITIVELY SMOOTH MSTRZNG LTN 14,033.40 0 NA 1358 BMW AUTOS 3-SERIES 13,508.00 7,412.20 82% 1309 MAALOX MAX ANTACID TABLETS 14,028.90 8,475.80 66% 1359 WAL-MART DISC BUSINESS/TECHNOLOGY 13,483.60 4,437.10 204% 1310 LORD & TAYLOR DEPT APPAREL WOMEN 14,028.70 19,510.50 -28% 1360 PANTENE PRO-V DLY MSTR RNWL SHAMP&CN 13,481.30 21,027.20 -36% 1311 PAY-PER-VIEW CABLE TV 14,024.30 13,063.10 7% 1361 PANTENE PRO-V CONDITIONER 13,441.10 3,048.10 341% 1312 HYUNDAI AUTOS TIBURON 13,990.90 19,945.20 -30% 1362 SONY ADAPTATION MOVIE 13,434.00 11,779.70 14% 1313 LEAN CUISINE FROZEN PIZZA 13,982.70 0 NA 1363 ROGAINE HAIR TREATMENT FOR WOMEN 13,430.20 9,383.40 43% 1314 AMERICAN EGG BOARD 13,957.50 7,101.70 97% 1364 PLAYTEX BRAS WOMEN 13,406.80 4,894.10 174% 1315 STRAWBRIDGES SALES ANNOUNCEMENT 13,956.90 15,519.00 -10% 1365 WRIGLEYS DOUBLEMINT GUM 13,405.20 4,971.60 170% 1316 US COMMEMORATIVE GALLERY COINS DR 13,951.80 6,600.50 111% 1366 TEXAS STATE TP 13,395.60 14,804.60 -10% 1317 PONTIAC DLR ASSN GRAND AM 13,948.30 7,868.70 77% 1367 OLAY TOTAL EFFECTS 7X ANTI-AGING CRM 13,379.00 0 NA 1318 CRYSTAL CRUISES 13,946.70 8,586.10 62% 1368 CADILLAC TRUCKS ESCALADE ESV 13,368.50 0 NA 1319 UNITED HEALTH FOUNDATION 13,930.00 1,571.40 786% 1369 MATRIX DIRECT INS SVC 13,344.80 26,896.60 -50% 1320 STARWOOD HOTELS&RESORTS WORLDWIDE 13,927.60 15,480.70 -10% 1370 DAVIDS BRIDAL STORE FAMILY 13,339.40 24,558.40 -46% 1321 KMART DISC APPAREL MEN & WOMEN 13,905.40 9,760.30 42% 1371 CABLE TV PROMO 13,337.60 12,203.10 9% 1322 JAGUAR AUTOS VAR 13,896.10 5,355.10 159% 1372 LIQUID PLUMR PROF STR DRAIN CLEANER 13,308.60 20,103.20 -34% 1323 TIFFANY JEWELRY 13,894.90 11,228.90 24% 1373 AMERICAN EXPRESS TRAVELERS CHEQUES 13,305.80 8,996.90 48% 1324 AMERICAN DAIRY ASSN MILK 13,894.10 20,143.90 -31% 1374 GOOD GUYS TV&STEREO STR 13,301.00 22,854.30 -42% 1325 RHINOCORT AQUA NASAL RX 13,891.30 2,475.10 461% 1375 MICROSOFT VAR SOFTWARE 13,285.60 8,024.90 66% 1326 EXPO DESIGN CENTER 13,881.00 13,802.10 1% 1376 SMIRNOFF ICE MALT LIQUOR 13,271.00 49,284.20 -73% 1377 FLORIDA STATE LOTTERY 13,268.70 14,009.80 -5% 1378 MGM/UA UPTOWN GIRLS MOVIE 13,266.50 0 NA 1379 MY BIG FAT GREEK WEDDING VIDEO 13,259.50 0 NA 1380 DELTA AIRLINES CARGO DOM 13,259.30 5,329.40 149% 13,256.60 19,817.00 -33% 11% 1327 MATTRESS GIANT STORE 13,872.30 17,746.40 -22% 1328 JOES CRAB SHACK REST 13,866.90 12,904.90 7% 1329 SAKS FIFTH AVENUE DEPT APPAREL WOMEN 13,859.50 8,285.40 67% 1330 HELLMANNS DIPPIN SAUCE 13,851.80 0 NA 1331 MONGOOSE ATLANTIC ADV 13,846.80 11,533.60 20% 1381 MILLSTONE COFFEE 1382 GLUCERNA NUTRITIONAL BAR&RTS DRNK 13,242.80 11,894.30 1383 MATRIX RELOADED VIDEO 13,239.50 0 NA 1384 AMSOUTH BANK CONSUMER SERVICES 13,238.70 10,598.20 25% 1332 PACE CHUNKY SALSA 13,842.40 7,269.80 90% 1333 AMERICAN EXPRESS DELTA SKYMILES CARD 13,842.40 12,776.30 8% 1334 INFUSIUM 23 HAIR TREATMENT 13,821.30 3,061.30 351% 1335 WARNER BROS VAR VIDEOS 13,793.10 12,043.10 15% 1385 TJ MAXX CLOTHING STORE MEN & WOMEN 13,236.90 14,203.40 -7% 1336 FIRESTONE TIRE & SVC CTR 13,791.90 11,127.00 24% 1386 FRIENDLYS RESTAURANT 13,232.60 15,044.60 -12% 1337 TD WATERHOUSE ONLINE 13,708.60 15,837.40 -13% 1387 CHRISTIAN CHILDRENS FUND 13,228.50 20,491.20 -35% 1338 NIGHT & DAY DISPOSABLE CONTACT LENS 13,692.30 11,376.10 20% 1388 PONTIAC DLR ASSN VAR AUTO&TRK 13,224.90 22,316.10 -41% 1339 COVER GIRL AQUASMOOTH CREAM FNDTN 13,688.50 19,868.80 -31% 1389 TOYOTA TRUCKS VAR 13,213.10 10,310.20 28% 1340 GENERAL FOODS INTL INSTANT COFFEE 13,681.40 7,887.80 73% 1390 BF GOODRICH AUTO TIRES 13,210.60 3,113.70 324% 1341 BUENA VISTA COLD CREEK MANOR MOVIE 13,678.10 0 NA 1391 MGM/UA DARK BLUE MOVIE 13,187.80 0 NA 1342 VANILLA COKE SOFT DRINK 13,655.70 22,678.80 -40% 1392 CLOROX ULTRA LIQUID BLEACH 13,181.20 28,224.30 -53% 1343 PEPPERIDGE FARM BREAD 13,651.00 13,006.00 5% 1393 LAYS STAX POTATO CRISPS 13,156.10 0 NA 1344 ING DIRECT BANK CONSUMER SERVICES 13,634.00 15,619.40 -13% 1394 ORKIN EXTERMINATORS 13,153.00 11,713.10 12% 1345 LA-Z-BOY FURNITURE 13,632.10 11,409.80 19% 1395 ACUVUE 2 COLOURS DISPOSABLE CNTCT LN 13,144.70 27,858.70 -53% 1346 LYSOL SPRAY DISINFECTANT 13,611.40 9,980.80 36% 1396 USPS PDTS & SERVICES 13,138.20 39,903.70 -67% 1347 FUNJET VACATIONS TRAVEL 13,599.60 13,797.40 -1% 1397 IAMS DRY CAT FOOD 13,115.80 799.80 1540% 1348 BEYOND PARADISE FRAGRANCE WOMEN 13,589.00 0 NA 1398 CITIBANK VAR CREDIT CARDS 13,114.90 0 NA 1349 FRITO-LAY GO SNACKS 13,582.90 14,441.30 -6% 1399 COURTYARD BY MARRIOTT 13,092.40 11,322.50 16% 1350 MAYTAG WASHER 13,576.00 8,646.90 57% 1400 THRIVENT FIN/LUTHERANS CONSUMER SVC 13,077.90 5,754.90 127% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S84 JUNE 21, 2004 www.brandweek.com America’sTop 2000 Brands RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1451 AAMCO TRANSMISSIONS SVC 12,613.60 15,258.80 -17% 1452 PASTA RONI HOMESTYLE DLX PASTA MIXES 12,605.20 0 NA 1453 PAYLESS SHOESOURCE FAMILY 12,604.10 7,632.40 65% 1454 AMERICAN EXPRESS GIFT CHEQUES 12,598.50 3,407.20 270% 1455 FIRST 5 CA ORG 12,597.30 0 NA 15% 1456 SANTA CLAUSE 2 VIDEO 12,586.70 0 NA 2003 TOTAL 2002 TOTAL % CHG. 1401 GIANT FOOD STORE 13,071.30 10,606.40 23% 1402 MICROSOFT WINDOWS XP PROF SOFTWARE 13,066.90 5,073.10 158% 1403 EPT PREGNANCY TEST 13,060.20 11,425.30 14% 1404 TYLENOL SINUS SVR CNGSTN CAPLETS 13,060.10 0 NA 1405 ARCHER DANIELS MIDLAND CP 13,052.10 16,140.70 -19% 1406 PARISIAN DEPT APPAREL FAMILY 13,047.30 11,392.90 RANK/ BRAND BRAND INDEX 1407 TEXAS STATE LOTTERY 13,032.30 8,669.90 50% 1457 MICHELOB AMBERBOCK BEER 12,580.80 7,166.10 76% 1408 SCOTT PAPER TOWELS 13,032.10 17,106.50 -24% 1458 HELZBERG JEWELERS 12,564.10 9,977.30 26% 1409 1-800-DENTIST 13,029.30 13,778.50 -5% 1410 JUNO INTERNET SERVICES 13,016.30 6,361.10 105% 1459 PFIZER INC CP 12,552.30 7,116.30 76% 1460 UBS PAINEWEBBER INC CP 12,533.00 2,845.50 340% 1411 US ARMY RESERVES 13,007.00 9,009.40 44% 1461 SONY PLAYSTATION 2 JAK II VIDEO GAME 12,529.70 0 NA 1412 QWEST COMMUNICATIONS CP 12,993.10 6,638.70 96% 1462 QUIRK AUTOS 12,525.50 12,742.70 -2% 1413 PUFFS PLUS FACIAL TISSUE 12,993.10 9,728.40 34% 1463 EDUCATION DIRECT CORR SCH DR 12,525.30 14,325.80 -13% 1414 CITI FINANCIAL CONSUMER SERVICES 12,970.30 1464 SBC YAHOO DSL INTERNET SERVICES 12,516.60 6,229.50 101% 1415 CARFAX.COM ONLINE 12,967.10 6,746.40 92% 1465 ALMAY NEARLY NAKED LIQUID MAKEUP 12,514.60 0 NA 1416 GOODYEAR AUTO TIRES 12,959.30 34,574.70 -63% 1466 MEIJER DISC MULTI-PDTS 12,512.90 15,206.30 -18% 1417 CITY FURNITURE STORE 12,952.50 12,215.10 6% 1467 PANTENE PRO-V SHAMPOO 12,511.90 5,921.00 111% 1418 CHEVROLET DLR ASSN CAVALIER 12,941.00 5,940.70 118% 1468 WAL-MART DISC SPORT/TOY/HOBBY 12,501.60 10,782.30 16% 1419 GREAT INDOORS STORE 12,932.40 18,760.70 -31% 1469 SPORTS ILLUSTRATED MAG SUBS DR 12,501.20 18,812.20 -34% 1420 SONY VAR MOVIES 12,913.40 9,762.40 32% 1470 KRAFT EASY MAC MACARONI&CHEESE DNR 12,466.90 13,480.50 -8% 1421 LORD/RINGS/TWO TOWERS VIDEO 12,909.70 0 NA 1471 CHEAP TICKETS TRAVEL 12,460.40 15,948.50 -22% 1422 LIFE ALERT MISC DR 12,903.30 8,242.20 57% 1423 APPLE POWERBOOK G4 PORTABLE COMPUTER 12,893.00 376.90 3321% 1424 REVLON MOISTUROUS LIP COLOR 12,886.90 0 NA 70.80 18220% 1472 BAERS FURNITURE STORE 12,456.20 10,957.70 14% 1473 ENZYTE DRUGS/TOILETRIES DR 12,455.10 10,165.80 23% 1474 REMINGTON TITANIUM ELECTRIC SHAVER M 12,441.90 0 NA -71% 1425 SBC COMMUNICATIONS BUSINESS 12,871.60 2,471.20 421% 1475 MITSUBISHI TRUCKS OUTLANDER 12,436.30 43,466.20 1426 ROSS DISC CLOTHING STORE WOMEN 12,857.50 10,644.30 21% 1476 MERCURY TRUCKS MOUNTAINEER 12,415.90 25,428.90 -51% 1427 DOUBLEDAY BOOK CLUB DR 12,856.40 11,846.40 9% 1477 NIKE SNEAKERS WOMEN 12,411.90 1,133.40 995% 1428 POST MAPLE PECAN CRUNCH CRL 12,852.00 0 NA 1478 CALIFORNIA MILK ADVR BRD CHEESE 12,405.60 13,423.30 -8% 1479 SOUTHWESTERN BELL LD RESIDENTIAL 12,398.50 12,383.40 0% 1480 HOVEROUND DRUGS/TOILETRIES DR 12,397.30 7,345.90 69% 1429 WARNER BROS GRIND MOVIE 12,837.10 0 NA 1430 ADIDAS SNEAKERS MEN 12,808.80 28,991.40 -56% 1431 MILKY WAY CANDY BAR 12,802.90 12,362.70 4% 1481 ALMAY BRIGHT EYES MASCARA 12,384.80 0 NA 1432 BUENA VISTA HOME VIDEOS VAR VIDEOS 12,796.00 8,812.80 45% 1482 FEMRING ESTROGEN RX 12,381.70 0 NA 1433 RALLYS HAMBURGERS 12,790.20 16,146.10 -21% 1483 FRISKIES CAT FOOD & TREATS 12,381.10 0 NA 1434 ALLSTATE HOMEOWNERS INSURANCE 12,778.30 1484 MILLER HIGH LIFE BEER 12,375.60 13,474.80 -8% 1435 MAZDA TRUCKS TRIBUTE 12,772.60 -13% 1485 VERIZON LONG DISTANCE BUSINESS & RES 12,362.30 4,479.50 176% 53.80 23651% 14,696.20 1436 US MARINES 12,761.60 15,850.10 -19% 1486 ORCHARD SUPPLY HARDWARE 12,360.70 10,448.90 18% 1437 ARDLEIGH-ELLIOTT COLLECTIBLES DR 12,740.20 14,256.20 -11% 1487 MICHELIN AUTO TIRES 12,329.90 26,085.60 -53% 1438 CALIFORNIA ALMOND BOARD ALMONDS 12,730.50 14,529.80 -12% 1488 NEW LINE DUMB&DMBR/WHN HRY MT LYD 12,326.60 0 NA 1439 SWIFFER DUST CLOTH KIT 12,723.50 8,088.40 57% 1489 VITAL BASICS DRUGS/TOILETRIES DR 12,324.10 578.00 2032% 1440 ST IVES SWISS FRML APRICOT SCRUB 12,721.00 10,895.10 17% 1490 BUICK TRUCKS RENDEZVOUS 12,323.80 58,650.40 -79% 1441 SUNNY DELIGHT RTS SINGLES FRUIT DRNK 12,710.10 5,290.80 140% 1491 WRIGLEYS WINTERFRESH GUM 12,321.90 19,763.70 -38% 1442 WHIRLPOOL WASHER & DRYER 12,704.50 18,443.90 -31% 1492 STAYFREE MAXI PADS 12,307.00 12,122.10 2% 1443 MINUTE MAID PREMIUM RTS ORANGE JUICE 12,691.70 333.70 3703% 1493 LIPTON ASIAN SIDES NOODLE MIX 12,306.80 10,986.70 12% 1444 TIDY CATS SCOOP LITTER 12,686.00 5,467.60 132% 1494 ALAMO RENT-A-CAR 12,299.70 18,385.70 -33% 1445 SATURN DLR ASSN VAR AUTO&TRK 12,673.70 2,243.00 465% 1495 HARRY POTTER&CHMBR/SCRTS VIDEO 12,280.50 0 NA 1446 UNCLE BENS RICE BOWLS FROZEN ENTREES 12,663.30 1496 ABSOLUT FLAVORED VODKA 12,278.90 8,768.40 40% 1447 CLAIROL HERBAL ESSENCES BODY WASH 12,662.10 1,416.90 794% 1497 DAWN DISHWASHING LIQ 12,259.50 13,626.90 -10% 1448 HOMEDICS DRUGS & TOIL & FOUNTAINS 12,661.70 0 NA 1498 NABISCO UH-OH OREO COOKIES 12,257.80 0 NA 1449 BRAUN SYNCRO SELF CLEANING SHVR M 12,630.80 14,680.00 -14% 1499 BAND-AID LIQUID BANDAGES 12,251.20 6,769.20 81% 1450 SUDAFED SINUS&ALLERGY TABLETS 12,620.80 0 NA 1500 NORTHWESTERN MUTUAL FIN CONSUMER SVC 12,249.70 11,031.70 11% 108.00 11625% PILLSBURY FROZEN TOASTER STRUDEL PILLSBURY GRANDS REFRIG BISCUITS PILLSBURY HOME BKD CLSCS FRZN ROLLS PILLSBURY READY TO BAKE COOKIES PINE-SOL LIQUID CLEANER PIRATES OF THE CARIBBEAN VIDEO PIZZA HUT RESTAURANT PLANTERS NUTS PLAVIX BLOOD THINNER RX PLAYTEX BRAS WOMEN PLAYTEX GENTLE GLIDE TAMPONS PLEASANT HOLIDAY TOURS PLEDGE GRAB IT MOP PNC BANK CONSUMER SERVICES POL-GOVERNOR POL-MAYOR POLAROID ONE CAMERA POLO BLUE FRAGRANCE MEN PONTIAC AUTO&TRK DIV CP PONTIAC AUTO&TRK VAR PONTIAC AUTOS GRAND AM PONTIAC AUTOS GRAND PRIX PONTIAC AUTOS VAR PONTIAC DLR ASSN GRAND AM PONTIAC DLR ASSN GRAND PRIX PONTIAC DLR ASSN VAR AUTO&TRK POPABLES CANDY POPEYES FRIED CHCKN REST PORSCHE TRUCKS CAYENNE POST GRAPE NUTS&SHREDDED WHT POST HONEY BNCHS/OTS&STRWBRS POST HONEY BUNCHES/OATS CRL POST MAPLE PECAN CRUNCH CRL POWERADE RTS SPORTS BEVERAGE PRAVACHOL CHOLESTEROL RX PREGO SPAGHETTI SAUCE PREVACID HEARTBURN RX PRICELINE.COM TRAVEL ONLINE PRILOSEC OTC HEARTBURN CONTROL PRIME TV SATELLITE SVC PRINCESS CRUISES PRINCIPAL FIN GROUP CONSUMER SVC PRINGLES POTATO CRISPS PROCRIT ANEMIA RX PROCTER & GAMBLE HH CLEANING PDTS PROGRESSIVE AUTO INSURANCE PROGRESSIVE.COM AUTO INS ONLINE PROGRESSO RICH & HEARTY SOUP PROGRESSO SOUP PROPEL FITNESS FLAVORED BOTTLED WTR PRUDENTIAL CA REALTY PRUDENTIAL FINANCIAL CONSUMER SVC PUBLIC STORAGE RNTL SPC PUBLISHERS CLEARING HS PUBLIX SUPERMARKETS PUERTO RICAN RUMS PUFFS PLUS FACIAL TISSUE PULL-UPS DISPOSABLE PANTS PUR WATER FILTER SYSTEM PURINA BENEFUL DRY DOG FOOD PURINA DOG CHOW DRY DOG FOOD PURINA ONE DRY DOG FOOD PURINA PUPPY CHOW DRY PUPPY FOOD PURITANS PRIDE INC DRUGS/TOIL DR QUAKER FRUIT&OTML TSTBLS TSTR PSTRS QUAKER INSTANT OATMEAL QUAKER LIFE CEREAL QUAKER OATMEAL BREAKFAST SQUARES QUAKER QUAKES CORN RINGS QUALITY CARE PARTS & SERVICE QUEST LIGHT CIGARETTES QUILTED NORTHERN BATHROOM TISSUE QUIRK AUTOS QUIZNOS CLASSIC SUBS QWEST COMM LONG DISTANCE RESIDENTIAL QWEST COMMUNICATIONS BUSINESS QWEST COMMUNICATIONS CP RADIO SHACK ELECT STR RADISSON SEVEN SEAS CRUISES RAGU RICH & MEATY PASTA SAUCE RALLYS HAMBURGERS RALPHS FOOD STORE RANDALLS FOOD MARKETS RAYMOUR&FLANIGAN FRN STR RAZOR & TIE VAR RECORDINGS DR RE/MAX REAL ESTATE RECREATIONAL FCTRY WRHS RED BULL ENERGY BEVERAGE RED LOBSTER RESTAURANT RED ROOF INNS REEBOK SNEAKERS MEN REESES PEANUT BUTTER CUPS REGAL ENTER GROUP REMICADE RHEUMATOID ARTHRITIS RX REMINGTON TITANIUM ELECTRIC SHAVER M RENT-A-CENTER RETIN-A MICRO ACNE RX REVLON COLORSTAY OVRTM LIP COLOR REVLON COLORSTAY STY NTR LIQ FNDTN REVLON HIGH DIMENSION HAIR COLOR 1930 1870 1922 1149 569 967 30 1514 145 1364 852 1229 1294 758 738 1035 1622 1788 784 1173 2000 120 1599 1317 1095 1388 827 865 504 1097 1924 1585 1428 1884 591 864 67 602 473 1961 952 646 494 151 1764 86 335 1844 748 447 980 1199 1807 1641 331 1202 1413 847 391 1219 1573 1287 1624 1216 1780 786 965 1670 1664 581 843 987 1462 379 1852 1709 1412 26 1956 870 1433 770 1891 604 1773 244 1913 396 111 1592 1142 822 904 780 1474 759 1059 1004 1533 776 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S85 America’sTop 2000 Brands BRAND INDEX REVLON LIPGLIDE CLR GLS LIP COLOR REVLON MOISTUROUS LIP COLOR REYNOLDS WRAP RELEASE NON STICK FOIL RHINOCORT AQUA NASAL RX RHODES FURNITURE STORE RICHS-MACYS DEPT MISC RIDERS JEANS WOMEN RIGHT GUARD POWER STRIPE SOLID DEOD RITE AID PHARMACY ROAD RUNNER INTERNET SERVICES ROBINSONS MAY DEPT DRUGS/TOILETRIES ROBINSONS MAY DEPT SALES ANNC ROCHER CANDY ROCKSTAR GAMES GRAND THEFT AT VC CTY ROGAINE HAIR TREATMENT FOR WOMEN ROLAIDS EXTRA STRENGTH ANTACID ROLEX WATCHES ROMANOS MACARONI GRILL ROOMS TO GO FURN STR ROOMSTORE FURN&ACCS STR ROSS DISC CLOTHING STORE MEN & WOMEN ROSS DISC CLOTHING STORE WOMEN ROUNDUP WEED KILLER ROYAL CARIBBEAN CRUISES RUFFLES POTATO CHIPS SAAB AUTOS 9-3 SAAB AUTOS 9-3 LEASING SAAB DLR ASSN VAR AUTOS SAFE AUTO INS AGENCY SAFEWAY FOOD STORE SAKS FIFTH AVENUE DEPT APPAREL WOMEN SALEM MENTHOL CIGARETTES SAM ADAMS LIGHT BEER SAMSUNG DIGITAL PHONES SAMSUNG TV SAMUEL ADAMS BOSTON LAGER SANDALS RESORTS CARIBBEAN SANTA CLAUSE 2 VIDEO SAP VAR SOFTWARE SARA LEE BREAD SAS INSTITUTE VAR SOFTWARE SATURN AUTO&TRK VAR SATURN AUTOS ION SATURN AUTOS LS SATURN DLR ASSN VAR AUTO&TRK SATURN DLR ASSN VAR AUTOS SATURN TRUCKS VUE SAV-ON DRUG STORE SBC COMM LONG DIST BUSINESS SBC COMM LONG DIST RESIDENTIAL SBC COMMUNICATIONS BUSINESS SBC COMMUNICATIONS INC CP SBC COMMUNICATIONS INTERNET SERVICES SBC COMMUNICATIONS RESIDENTIAL SBC COMMUNICATIONS YELLOW PAGES SBC PACIFIC BELL TLPHN RESIDENTIAL SBC YAHOO DSL INTERNET SERVICES SC JOHNSON CP SCHICK INTUITION SHAVER WOMEN SCHICK QUATTRO RAZOR MEN SCOOTER STORE DRUGS/TOILETRIES DR SCOTT BATHROOM TISSUE SCOTT PAPER TOWELS SCOTTS TURF BUILDER FERTILIZER SEA WORLD PARKS SEAMANS FURNITURE STORE SEARS DEPT APPAREL FAMILY SEARS DEPT APPAREL MEN & WOMEN SEARS DEPT APPAREL WOMEN SEARS DEPT APPLIANCES SEARS DEPT AUTOMOTIVE SEARS DEPT BUILDING SUPPLIES SEARS DEPT ELECTRONICS SEARS DEPT JEWELRY/OPTICAL SEARS DEPT MISC SEARS DEPT MULTI-PDTS SEARS DEPT SALES ANNOUNCEMENT SEARS HOMECENTRAL SVC SECRET SKIN RENEWAL STICK DEOD SELECT COMFORT DRCT CORP HH DR SELECT QUOTE INS SVC SERENITY DRIACTIVE BLDR CNTRL LNRS SERTA MATTRESSES SHARPER IMAGE APPLIANCES DR SHARPER IMAGE HOUSEHOLD DR SHARPER IMAGE MULTI-PDTS DR SHEER BLONDE SHAMPOO SHELL GASOLINE SHELL OIL CO CP SHERATON HOTELS SHERWIN-WILLIAMS PNT STR SHOP RITE SUPERMARKETS SHOWTIME CABLE TV SIEMENS CORP CP SIERRA MIST SOFT DRINK SIGNS VIDEO SILVER CARE INSURANCE DR SIMPLY ORANGE RTS ORANGE JUICE SINGULAIR RX SIRIUS SATELLITE RADIO SYSTEM 1986 1424 1798 1325 892 721 1293 1604 937 1513 1656 180 1234 1357 1363 1758 441 1047 92 588 1650 1426 1204 172 1551 831 576 363 761 199 1329 880 1517 953 1660 725 1501 1456 1835 1100 1914 176 104 995 1445 146 1029 1110 1733 203 1425 156 220 78 1587 1098 1464 1621 426 1106 219 1177 1408 859 1067 932 845 1643 1164 91 655 1353 1597 1226 54 838 64 1590 992 288 1135 1210 674 1753 1207 1687 1613 518 658 1017 618 1154 974 1081 289 1695 1297 1270 65 653 RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1501 SANDALS RESORTS CARIBBEAN 12,231.30 21,983.80 -44% 1551 RUFFLES POTATO CHIPS 11,822.70 0 NA 1502 SUNSETTER HOME & BUILDING PDTS DR 12,225.10 12,407.90 -1% 1552 INFINITI AUTO&TRK FX & G35 11,820.10 0 NA 1503 MAXWELL HOUSE COFFEE 12,221.00 7,888.80 55% 1553 BUENA VISTA CALENDAR GIRLS MOVIE 11,805.80 0 NA 1504 DAWN COMPLETE DISHWASHING LIQUID 12,219.30 0 NA 1554 CIGNA BUSINESS INSURANCE 11,792.80 4,823.60 144% 1505 CASTROL SYNTEC MOTOR OIL 12,209.00 8,561.00 43% 1555 HARLEY-DAVIDSON MOTORCYCLE 11,785.30 6,392.70 84% 1506 COLUMBIA HOUSE DVD CLUB VAR VDS DR 12,201.60 16,806.20 -27% 1556 SPRAY N WASH LIQUID STAIN REMOVER 11,783.20 0 NA 1507 WHITE CASTLE RESTAURANT 12,179.60 13,625.50 -11% 1557 GENERAL MOTORS CORP VAR TRUCKS 11,766.90 2,977.00 295% 1508 CANADA TP 12,178.50 5,752.00 112% 1558 E ENTERTAINMENT CABLE TV 11,765.50 11,375.40 3% 1509 WISH-BONE RANCH UP SALAD DRESSING 12,172.90 0 NA 1559 FOX SEARCHLIGHT ANTWONE FISHER MOVIE 11,751.30 9,566.50 23% 1510 ART INSTITUTE INTL 12,172.80 11,721.80 4% 1560 SWANSON BROTH 11,740.30 13,225.20 -11% 1511 ZEST DEOD SOAP 12,171.90 6,801.40 79% 1561 UPN TV NETWORK 11,724.40 8,919.60 31% 1512 MILLER GENUINE DRAFT & LITE BEER 12,168.60 682.60 1683% 1562 CRYSTAL LIGHT FRUIT DRINK MIX & RTS 11,717.80 314.70 3623% 1513 ROAD RUNNER INTERNET SERVICES 12,159.10 12,458.00 -2% 1563 ADOBE ACROBAT SOFTWARE 11,706.60 21,878.40 -46% 1514 PLANTERS NUTS 12,157.10 2,492.90 388% 1564 TOYOTA TRUCKS SEQUOIA 11,704.90 15,594.50 -25% 1515 NASACORT AQ NASAL RX 12,155.80 11,278.20 8% 1565 VONS SUPERMARKET 11,703.60 12,736.00 -8% 1516 CURVES FOR W FITNESS CTR 12,153.80 1,476.40 723% 1566 KRAFT FRESHPREP REFRIG MEAL KIT 11,699.50 0 NA 1517 SAM ADAMS LIGHT BEER 12,146.40 18,197.90 -33% 1567 MIRAMAX MY BOSS’ DAUGHTER MOVIE 11,698.30 0 NA 1518 AIR JAMAICA AIRLINES INTL 12,129.10 40,080.70 -70% 1568 CASCADE COMPLETE LIQ DISHWASHER DET 11,692.50 7,554.20 55% 16% 1519 DANNON LIGHT N FIT RTS SMOOTHIES 12,128.80 0 NA 1569 PENLAC NAIL FUNGUS RX 11,683.50 10,040.90 1520 NEW LINE REAL CANCUN MOVIE 12,127.70 0 NA 1570 BEST WESTERN HOTELS 11,680.00 12,270.30 -5% 1521 BLUE CROSS&BLUE SHIELD MEDICAL INS 12,121.10 14,650.30 -17% 1571 PENNZOIL MOTOR OIL 11,664.50 10,470.10 11% 1522 DAYQUIL LIQUICAPS 12,090.20 8,298.30 46% 1572 VASELINE INTNSV CR/CMPLX LOTION 11,662.40 0 NA 1523 AMERICAN BLND&WLPR FCTRY HH DR 12,085.10 6,808.60 77% 1573 PURINA DOG CHOW DRY DOG FOOD 11,662.40 9,030.00 29% 1524 ANTWERPEN MOTORCARS 12,079.00 4,284.50 182% 1574 NESTLE TOLL HOUSE ULTMT READY/BK CKS 11,658.20 0 NA 1525 ADVIL PAIN RELIEVER TABLETS 12,070.40 20,101.50 -40% 1575 CHEVROLET AUTOS CAVALIER 11,655.40 21,674.10 -46% 1526 SUBARU AUTOS IMPREZA 12,063.90 17,074.80 -29% 1576 WEICHERT RE DEV 11,650.80 8,378.60 39% 1527 BUENA VISTA JUNGLE BOOK II MOVIE 12,051.70 0 NA 1577 DEUTSCHE BANK AG CP 11,647.30 2,644.60 340% 1528 AAA WORLD WIDE TRAVEL 12,038.70 10,788.60 12% 1578 FRED MEYER DISC MULTI-PDTS 11,641.40 9,762.10 19% 1529 FRESH STEP LITTER 12,025.70 13,274.10 -9% 1579 NEUTROGENA HYDRATING FCL CLTH MSK 11,638.00 0 NA 1530 BETTY CROCKER HMBRGR HLP DINNER 12,019.80 11,276.40 7% 1580 PASTA PRO HOUSEHOLD DR 11,633.40 5,185.80 124% 1531 TOYOTA AUTOS COROLLA & MATRIX 12,018.40 16,145.30 -26% 1581 SMITH BARNEY INC CONSUMER SERVICES 11,633.00 0 NA 1532 CASCADE 2 IN 1 ACTN PAC DSHWSHR DET 12,013.00 0 NA 1582 GREATER BOSTON RE BOARD 11,609.80 5,502.20 111% 1533 REVLON COLORSTAY STY NTR LIQ FNDTN 12,000.10 0 NA 1583 BUENA VISTA PIGLETS BIG MOVIE 11,609.70 0 NA 1534 L’ORÉAL ENDLESS LIP COLOUR 11,975.90 22,113.50 -46% 1584 ADIDAS ADRENALINE FRAGRANCE MEN 11,598.20 0 NA 1535 METAGLIP DIABETES RX 11,971.10 0 NA 1585 POST HONEY BUNCHES/OATS CRL 11,584.70 9,220.90 26% 1536 CDW COMPUTER CENTER 11,962.80 10,872.80 10% 1586 ART INSTRUCTION CORR SCH DR 11,579.40 7,537.50 54% 1537 NEW LINE HOW TO DEAL MOVIE 11,956.10 0 NA 1587 SBC COMMUNICATIONS YELLOW PAGES 11,575.40 212.4 5350% 1538 TUESDAY MORNING STORES 11,941.20 8,190.60 46% 1588 COMEDY CENTRAL CABLE TV 11,551.60 6,238.20 85% 1539 KELLOGGS SPECIAL K RED BERRIES 11,937.90 25,300.50 -53% 1589 CALIFORNIA DEPT/HLTH SVC 11,547.50 12,921.20 -11% 1540 NATIONWIDE VAR INSURANCE 11,935.50 5,820.50 105% 1590 SEARS HOMECENTRAL SVC 11,541.90 14,557.60 -21% 126% 1541 PEPTO-BISMOL ANTACID LIQUID 11,930.60 17,186.60 -31% 1591 DEMETRIOS BRIDAL GOWNS WOMEN 11,522.00 5,088.20 1542 ACCU-CHEK COMPACT GLUCOSE MONITOR 11,924.60 15,946.40 -25% 1592 RED ROOF INNS 11,517.00 11,113.40 4% 1543 MAYBELLINE WET SHN DMNDS LIQ LIP CLR 11,920.80 0 NA 1593 BMW AUTOS 3-SERIES LEASING 11,515.90 586.20 1865% 1544 KLEENEX ULTRA FACIAL TISSUE 11,917.50 21,313.20 -44% 1594 KINSELLA MISC FIN 11,513.80 5,107.60 125% 1545 JACKSON HEWITT TAX&FIN CON SVC 11,916.60 10,791.60 10% 1595 STETSON UNTAMED FRAGRANCE MEN 11,509.20 0 NA 1546 EPIPEN ANAPHYLAXIS RX 11,906.80 0 NA 1596 EQUAL SWEETENER 11,506.10 6,450.10 78% 1547 SONY DARKNESS FALLS MOVIE 11,899.60 361.20 3194% 1597 SEARS DEPT ELECTRONICS 11,501.90 14,346.30 -20% 1548 MERCEDES BENZ AUTOS CLK 11,897.30 5,796.10 105% 1598 DELTA FAUCETS 11,489.70 10,258.40 12% 1549 ARM&HAMMER ADVANCE WHITE TOOTHPASTE 11,858.60 11,919.90 -1% 1599 PONTIAC AUTOS VAR 11,487.20 5,053.40 127% 1550 GOLF CHANNEL CABLE TV 11,858.40 13,605.10 -13% 1600 B&H PHOTO CORP MULTI-PDTS DR 11,477.90 13,562.80 -15% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S86 JUNE 21, 2004 www.brandweek.com America’sTop 2000 Brands 2003 TOTAL 2002 TOTAL % CHG. 1651 CHURCHS FRIED CHCKN REST 11,015.60 12,212.30 -10% 1652 SNICKERS ALMOND CANDY 11,015.40 0 NA 1653 GOLDEN CORRAL RESTAURANT 11,013.10 8,678.60 27% 1654 NIVEA FOR MEN AFTER SHAVE BALM MEN 11,012.60 12,486.20 -12% -7% 1655 VOLKSWAGEN AUTOS GTI 11,011.70 1,709.30 544% 47% 1656 ROBINSONS MAY DEPT DRUGS/TOILETRIES 11,002.90 11,435.00 -4% 1657 3M FILTRETE AIR FILTER 10,997.70 11,551.20 -5% 82% 1658 ST IVES SWISS FRML 24 HR LOTION 10,996.30 0 NA 15,155.20 -25% 1659 GLADWARE FOOD STORAGE CONTAINERS 10,959.20 13,153.80 -17% 5,296.70 114% 1660 SAMSUNG TV 10,939.40 12,612.50 -13% 11,713.80 -3% 1661 KELLOGGS NUTRI-GRAIN CEREAL BARS 10,939.20 5,191.00 111% 1662 BUICK AUTOS VAR 10,929.00 29,005.40 -62% 1663 DOVE ESSENTIAL NTRNTS CLEANSING PLW 10,920.60 0 NA RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1601 GARDEN RIDGE PTRY&HM DCR 11,471.60 18,236.30 -37% 1602 JELD-WEN DOORS & WINDOWS 11,462.50 0 NA 1603 JOSE CUERVO ESPECIAL TEQUILA 11,443.50 12,794.40 -11% 1604 RIGHT GUARD POWER STRIPE SOLID DEOD 11,439.30 0 NA 1605 CENTRUM PERFORMANCE VITAMINS 11,433.00 12,330.50 1606 NTB NATL TIRE & BATTERY 11,402.80 7,731.50 1607 CHRYSLER DA/VAR AUTO&TRK & JEEP DA 11,392.90 1,477.00 671% 1608 DSW SHOE WAREHOUSE MEN & WOMEN 11,365.70 6,240.80 1609 FEDEX INTL 11,363.30 1610 LAND ROVER VEHICLES DISCOVERY LSG 11,355.90 1611 LIFETIME CABLE TV 11,354.00 RANK/ BRAND BRAND INDEX 1612 MGM/UA A GUY THING MOVIE 11,353.20 714.40 1489% 1613 SHEER BLONDE SHAMPOO 11,339.90 1,848.60 513% 1614 MARSHALL FIELDS DEPT MISC 11,314.00 11,853.40 -5% 1664 QUAKER QUAKES CORN RINGS 10,914.30 0 NA 1615 JENNIFER CONVERTIBLES ST 11,310.50 9,339.00 21% 1665 FORD AUTOS THUNDERBIRD 10,913.40 26,947.90 -60% 1616 ALLSTATE AUTO & HOMEOWNERS INS 11,288.20 1.00 1.1M% 1666 MAYBELLINE WONDER FINISH LIQ/PWD FND 10,884.70 0 NA 1617 MATCH.COM DATING SERVICE ONLINE 11,269.50 10,992.60 3% 1667 DREAMWORKS BIKER BOYZ MOVIE 10,879.60 3.30 329K% 1618 YASMIN CONTRACEPTIVE RX 11,258.10 10,577.20 6% 1668 JEWELRY FACTORY 10,869.10 9,962.10 9% 1619 VIACTIV SOFT CALCIUM CHEWS 11,252.30 17,281.20 -35% 1669 EYEMASTERS OPTICAL CTR 10,866.40 9,161.10 19% 1620 MACYS DEPT JEWELRY/OPTICAL 11,244.90 11,561.70 -3% 1670 QUAKER OATMEAL BREAKFAST SQUARES 10,855.90 870.80 1147% 1621 SC JOHNSON CP 11,236.70 13,516.90 -17% 1671 LG WASHER & DRYER 10,853.60 1622 POLAROID ONE CAMERA 11,230.10 0 NA 1672 101 DALMATIANS II VIDEO 10,841.20 0 NA 1623 LAND ROVER DLR ASSN DSCVRY&RNG RVR 11,221.40 17,040.40 -34% 1673 BEEF INDUSTRY COUNCIL BEEF 10,833.90 13,214.30 -18% 1624 PURINA PUPPY CHOW DRY PUPPY FOOD 11,211.10 14,298.30 -22% 1674 NESTLE GOOD START SUPREME FRML 10,830.60 0 NA 1625 AMERICAN CLG/GSTRNTRLGY 11,202.80 1,294.00 766% 1675 STRIVECTIN-SD ANTI-WRINKLE TREATMENT 10,825.80 0 NA 1626 TOYOTA DLR ASSN COROLLA & MATRIX 11,193.50 3,790.80 195% 1676 DOW JONES NEWSWIRES ONLINE 10,808.40 12,458.60 -13% 1627 COMMERCE BANK CONSUMER SERVICES 11,185.00 9,534.10 17% 1677 J&R MUSIC/WRLD ELECT STR 10,804.90 10,597.10 2% 1628 COLGATE SIMPLY WHT NGHT WHITENING GL 11,184.90 0 NA 1678 20TH CENTURY FOX MSTR&CMNDR/SD WD MV 10,796.80 0 NA 1629 MOTEL 6 MOTELS 11,174.20 10,756.00 4% 1679 BENEFIBER FIBER LAXATIVE 10,789.90 12,271.80 -12% 1630 AVON ANEW RETROACTIVE SKIN CREAM 11,169.30 1,473.50 658% 1680 WALL ST JOURNAL NWSPR ONLINE 10,770.20 6,466.20 67% 1631 GEORGIA STATE LOTTERY 11,167.90 11,715.80 -5% 1681 MGM/UA IT RUNS IN/FAM MV 10,768.80 0 NA 1632 KMART DISC HOUSEHOLD 11,158.20 6,651.90 68% 1682 ORECK FACTORY STORE 10,757.30 190.80 5538% 1633 NOKIA N-GAGE GAME SYSTEM 11,156.30 0 NA 1683 GLAD FRESH PROTECT FOOD STORAGE BAGS 10,744.30 17,807.50 -40% 1634 CLOROX HOME & BUILDING SUPPLIES 11,141.90 2,953.30 277% 5304% 1635 INFOTRAK NATL DATA SVC 11,136.20 999.20 1015% 1636 MACYS DEPT MULTI-PDTS 11,133.80 9,127.50 1637 WALT DISNEY VAR MOVIES 11,131.00 58.40 18485% 1684 DSW SHOE WAREHOUSE WOMEN 10,743.00 198.80 1685 SOUTHTRUST BANK CONSUMER SERVICES 10,730.10 10,644.70 1% 22% 1686 CADILLAC DLR ASSN VAR AUTOS 10,727.90 13,910.20 -23% 8,882.60 25% 1687 SHARPER IMAGE MULTI-PDTS DR 10,693.90 3,511.80 205% 26% 1638 DAVID YURMAN JEWELERS 11,126.60 5,383.00 107% 1688 GOODYEAR AUTO & TRUCK TIRES 10,668.40 8,484.20 1639 GLUCOVANCE DIABETES RX 11,121.60 31,268.40 -64% 1689 ADORAMA MISC DR 10,647.80 6,309.80 69% 1640 L’ORÉAL WRINKLE DE-CREASE CREAM 11,114.30 0 NA 1690 THOMASVILLE FURNITURE 10,646.20 7,399.30 44% 1641 PUBLISHERS CLEARING HS 11,065.70 9,388.40 18% 1642 DOVE ESSENTIAL NTRNTS SKIN CARE PDTS 11,055.60 0 NA 1643 SEARS DEPT APPAREL MEN & WOMEN 11,055.60 997.8 1008% 1644 BUENA VISTA VERONICA GUERIN MOVIE 11,039.70 0 NA 1645 ATLANTIS RESORT BAHAMAS 11,033.00 9,555.50 15% 1646 OLD SPICE HIGH ENDURANCE SOLID ANTIP 11,032.20 873.30 1163% 1647 SNICKERS.COM ONLINE 11,031.50 0 NA 1648 IGIA DIRECT INC DRUGS/TOILETRIES DR 11,023.80 15,244.80 1649 CHEVROLET AUTOS VAR 11,018.90 1650 ROSS DISC CLOTHING STORE MEN & WOMEN 11,016.40 1691 KOHLS DEPT APPAREL WOMEN 10,642.40 4,338.00 145% 1692 CAPITAL ONE FED SVNG BNK CON SVC 10,627.50 1,446.20 635% 1693 JAMAICA TP 10,626.70 8,046.30 32% 1694 MERCK & CO INC OSTEOARTHRITIS 10,617.50 9,473.10 12% 260% 1695 SIGNS VIDEO 10,612.50 2,947.00 1696 HOM FURNITURE STORE 10,603.80 7,903.90 34% 1697 EGG BEATERS EGG SUBSTITUTE 10,592.00 7,198.10 47% -28% 1698 BAHAMAS TP 10,592.00 12,607.30 -16% 49,551.40 -78% 1699 LEVER 2000 MOISTURE RSPN MSTRZNG BR 10,575.30 18,216.10 -42% 8,021.50 37% 1700 ALAVERT D-12 ALLERGY & SINUS TABLETS 10,570.40 0 NA SIX FLAGS THEME PARKS SKECHERS SHOES & SNEAKERS M & W SKINTIMATE SHAVE GEL WOMEN SKITTLES FRUIT CHEW CANDY SKOAL CHEWING TOBACCO SLEEPYS MATTRESS STORE SLIM FAST MEAL BARS SMART & FINAL WHOLESALER SMIRNOFF ICE MALT LIQUOR SMIRNOFF ICE TRIPLE BLCK MALT LIQUOR SMITH BARNEY INC CONSUMER SERVICES SMUCKERS SUGAR FREE PRSRVS SNICKERS ALMOND CANDY SNICKERS CANDY BAR SNICKERS.COM ONLINE SOFT & DRI POWER STRIPE SLD DEOD SONIC RESTAURANT SONICARE ELITE SONIC TOOTHBRUSH SONY ADAPTATION MOVIE SONY ANGER MGT MOVIE SONY BAD BOYS 2 MOVIE SONY BASIC MOVIE SONY BIG FISH MOVIE SONY CHARLIES ANGELS/THROTTLE SONY DADDY DAY CARE MOVIE SONY DARKNESS FALLS MOVIE SONY GIGLI MOVIE SONY HOLLYWOOD HOMICIDE MOVIE SONY IDENTITY MOVIE SONY IN THE CUT MOVIE SONY MEDALLION MOVIE SONY MISSING MOVIE SONY MONA LISA SMILE MOVIE SONY NATIONAL SECURITY MOVIE SONY ONCE UPON/TIME/MEXICO MV SONY PLAYSTATION 2 GETAWAY VIDEO GM SONY PLAYSTATION 2 JAK II VIDEO GAME SONY PLAYSTATION 2 VAR VIDEO GMS&SYS SONY RADIO MOVIE SONY SOMETHINGS GOTTA GIVE MV SONY SWAT MOVIE SONY TEARS OF THE SUN MOVIE SONY TV SONY UNDERWORLD MOVIE SONY VAIO COMPUTER PDTS DR SONY VAR MOVIES SOUTH DAKOTA STATE TP SOUTHTRUST BANK CONSUMER SERVICES SOUTHWEST AIRLINES DOM SOUTHWEST AIRLINES ONLINE SOUTHWESTERN BELL LD RESIDENTIAL SPLENDA SWEETENER SPORTMART SPORTING GOODS SPORTS AUTHORITY SPRT GD SPORTS ILLUSTRATED MAG SUBS DR SPRAY N WASH LIQUID STAIN REMOVER SPRINT PCS DIGITAL SERVICE SPRINT PCS RETAIL STORE SPRINT PCS VISION WIRELESS SERVICE SPRINT PCS WIRELESS WEB WIRELESS SVC SPRINT WIRELESS SERVICE SPRITE SOFT DRINK SPRITE TROPICAL REMIX SOFT DRINK SPY KIDS 2 ISLND/LST DRM VIDEO ST IVES SWISS FRML 24 HR LOTION ST IVES SWISS FRML APRICOT SCRUB ST JOHN CLOTHING STORE WOMEN ST JOSEPH ASPIRIN PAIN TABLETS STACKER 2 WEIGHT LOSS CAPSULE STANLEY STEEMER CRPT CLN STAPLES OFFICE SUPPLY STAR FURNITURE STORE STARBURST CANDY STARWOOD HOTELS&RESORTS WORLDWIDE STATE FARM AUTO INSURANCE STATE FARM INS CONSUMER SERVICES STATE FARM INSURANCE & FIN SVC STATE FARM INSURANCE CP STATE FARM LIFE INSURANCE STATE FARM VAR INSURANCE STAYFREE MAXI PADS STEAK N SHAKE RESTAURANT STEIN MART DISC APPAREL FAMILY STETSON UNTAMED FRAGRANCE MEN STOUFFERS FAM STYL RCPS FRZN ENTREES STRATTERA ADHD RX STRAWBRIDGES SALES ANNOUNCEMENT STRIVECTIN-SD ANTI-WRINKLE TREATMENT SUBARU AUTO&TRK VAR SUBARU AUTOS IMPREZA SUBARU AUTOS OUTBACK WAGON SUBARU AUTOS WRX SUBARU DLR ASSN VAR AUTOS SUBARU TRUCKS FORESTER SUBWAY RESTAURANT SUDAFED DECONGESTANT TABLETS SUDAFED SINUS&ALLERGY TABLETS SUNNY DELIGHT RTS FRUIT DRINK SUNNY DELIGHT RTS SINGLES FRUIT DRNK SUNSETTER HOME & BUILDING PDTS DR 455 1982 1803 1200 1960 720 956 1911 1376 851 1581 1774 1652 415 1647 1760 250 436 1362 402 399 671 921 421 429 1547 1083 536 800 1724 1125 544 490 893 773 1702 1461 1704 498 380 522 419 1935 962 595 1420 1757 1685 85 599 1479 788 297 1194 1469 1556 38 27 43 954 12 875 1710 1741 1658 1440 1993 791 818 926 162 1123 1175 1320 253 462 1102 895 1049 392 1492 1777 1258 1595 1124 208 1315 1675 427 1526 935 863 1025 568 15 764 1450 971 1441 1502 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S87 America’sTop 2000 Brands BRAND INDEX SUNSHINE CHEEZ-IT CRACKERS SUNTRUST BANK CONSUMER SERVICES SUPER 8 MOTELS SUPERCUTS HAIR SALON SURE FIT SLIPCOVERS/MAIL HH DR SUZUKI AUTOS VERONA SUZUKI DLR ASSN VAR AUTO&VHCLS SUZUKI MOTORCYCLE SUZUKI VEHICLES GRAND VITARA SWANSON BROTH SWANSON HUNGRY/SPRTS GRL FRZN ENTRS SWIFFER DUST CLOTH KIT SWIFFER DUSTER DUSTER SWIFFER WET DUST CLOTH SWIFFER WET JET FLOOR CLEANER SYSTEM SYLVAN LEARNING CENTER SYNERGISTIC MARKETING SYNVISC ARTHRITIS RX T ROWE PRICE CONSUMER SERVICES T ROWE PRICE FUNDS T-MOBILE WIRELESS SERVICE T-MOBILE WIRELESS STORE TACO BELL RESTAURANT TALBOTS CLOTHING STORE WOMEN TAMPAX COMPAK TAMPONS TAMPAX PEARL TAMPONS TANQUERAY GIN TARGET DISC APPAREL WOMEN TARGET DISC ELECTRONICS TARGET DISC HOUSEHOLD TARGET DISC MISC TARGET DISC MULTI-PDTS TASTERS CHOICE INSTANT COFFEE TBS CABLE TV TD WATERHOUSE BROKERS CONSUMER SVC TD WATERHOUSE ONLINE TECHNOSCOUT HOUSEHOLD DR TELEFLORA FLORIST DLVRY TEMPUR-PEDIC INC HOUSEHOLD DR TERMINIX PEST CONTROL TEXAS STATE LOTTERY TEXAS STATE TP TGI FRIDAYS RESTAURANT THERMACARE HEATWRAP THERMACARE MENSTRUAL RELIEF PATCH THOMASVILLE FURNITURE THOMASVILLE HM FURN STR THRIVENT FIN/LUTHERANS CONSUMER SVC TIAA-CREF CONSUMER SERVICES TIDE LIQ LAUNDRY DET/BL ALTRN TIDE PWD LAUNDRY DET/BLEACH TIDY CATS SCOOP LITTER TIFFANY & CO STORE TIFFANY JEWELRY TILEX MILDEW REMOVER TIME WARNER CABLE CO TIME-LIFE VAR RECORDINGS DR TIME-LIFE VAR VIDEOS DR TIRE RACK AUTOMOTIVE DR TITLEIST GOLF BALLS TJ MAXX CLOTHING STORE MEN & WOMEN TJ MAXX CLOTHING STORE WOMEN TLC CABLE TV TNT CABLE TV TOMMY HILFIGER SPORTSWEAR M & W TOSTITOS GOLD TORTILLA CHIPS TOTAL GYM EXERCISE EQUIP DR TOYOTA AUTO&TRK DIV CP TOYOTA AUTO&TRK PRE-OWNED TOYOTA AUTO&TRK VAR TOYOTA AUTOS AVALON TOYOTA AUTOS CAMRY TOYOTA AUTOS CAMRY SOLARA TOYOTA AUTOS COROLLA TOYOTA AUTOS COROLLA & MATRIX TOYOTA AUTOS MATRIX TOYOTA AUTOS PRIUS BI-FUEL TOYOTA AUTOS VAR TOYOTA DLR ASSN CAMRY TOYOTA DLR ASSN COROLLA TOYOTA DLR ASSN COROLLA & MATRIX TOYOTA DLR ASSN TACOMA & TUNDRA TOYOTA DLR ASSN TUNDRA TOYOTA DLR ASSN VAR AUTO&TRK TOYOTA DLR ASSN VAR AUTOS TOYOTA DLR ASSN VAR TRUCKS TOYOTA TRUCKS 4RUNNER TOYOTA TRUCKS HIGHLANDER TOYOTA TRUCKS SEQUOIA TOYOTA TRUCKS SIENNA TOYOTA TRUCKS TACOMA TOYOTA TRUCKS TACOMA & TUNDRA TOYOTA TRUCKS TUNDRA TOYOTA TRUCKS VAR TOYS R US STORE TRACTOR SUPPLY CO STR TRANSITIONS EYE GLASS LENSES TRAVELOCITY TRAVEL SVC ONLINE TRIAMINIC VAR COLD SYRUPS TRIDENT SUGARLESS GUM 705 1179 1892 1971 715 1107 213 1931 821 1560 1714 1439 886 869 456 228 1050 1186 709 805 7 1195 25 1271 871 280 1849 763 500 907 37 39 1147 668 958 1337 422 620 318 737 1407 1366 196 333 1723 1690 808 1400 993 872 532 1444 1302 1323 1762 188 317 1040 799 1867 1385 1072 1054 654 1236 793 1064 360 1822 300 1726 88 495 283 1531 979 587 1283 397 1887 1626 1012 1113 31 1809 623 215 433 1564 290 742 1352 377 1389 74 1920 476 299 1281 1063 2003 TOTAL 2002 TOTAL % CHG. 1751 ING FINANCIAL CONSUMER SERVICES 10,299.00 16,465.60 -37% 1752 COMMIT NICOTINE LOZENGE &NCDRM&NCRT 10,297.90 0 NA -17% 1753 SHARPER IMAGE APPLIANCES DR 10,294.10 5,676.20 81% 12,082.30 -13% 1754 IAMS WEIGHT CONTROL CANNED&DRY CAT 10,293.50 0 NA 11,286.50 -7% 1755 MARSHALL FIELDS DEPT MULTI-PDTS 10,289.60 6,683.30 54% RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1701 HP PRINTER ACCESSORIES 10,567.80 1,247.50 747% 1702 SONY PLAYSTATION 2 GETAWAY VIDEO GM 10,562.60 0 NA 1703 CRAFTSMAN TOOLS 10,560.60 12,664.30 1704 SONY PLAYSTATION 2 VAR VIDEO GMS&SYS 10,554.90 1705 DAYS INN HOTELS 10,549.10 RANK/ BRAND 1706 OLAY DAILY FCLS EXPRS CLNSNG CLTHS 10,534.20 0 NA 1756 ORAL-B VAR TOOTHBRUSHES 10,287.60 0 NA 1707 L’ORÉAL GLAM SHINE LIPSTICK 10,531.40 0 NA 1757 SOUTH DAKOTA STATE TP 10,270.00 7,254.60 42% 1708 AMERICAS BEST CNTCTS&EYE 10,526.90 11,369.60 -7% 1758 ROLAIDS EXTRA STRENGTH ANTACID 10,256.80 13,482.30 -24% 1709 QWEST COMMUNICATIONS BUSINESS 10,512.70 14,904.50 -29% 1759 KELLOGGS SPECIAL K&SPCL K RD BR 10,254.10 7,372.50 39% 1710 SPRITE TROPICAL REMIX SOFT DRINK 10,500.60 0 NA 1760 SOFT & DRI POWER STRIPE SLD DEOD 10,246.60 9,981.80 3% 1711 PG&E PACIFIC GAS & ELECT 10,499.80 11,720.60 -10% 1761 PEPPERIDGE FARM COOKIES 10,243.60 12,192.10 -16% 1712 TYLENOL COLD DAY & NIGHT CAPLETS 10,486.60 0 NA 1762 TILEX MILDEW REMOVER 10,242.70 7,390.30 39% 1713 MOVADO WATCHES 10,485.00 8,355.00 25% 1763 HUMMER LOC DLR 10,241.50 435.70 2251% 1714 SWANSON HUNGRY/SPRTS GRL FRZN ENTRS 10,482.30 0 NA 1764 PROCTER & GAMBLE HH CLEANING PDTS 10,232.80 0 NA 1715 DREAMWORKS HOUSE/SAND & FOG MOVIE 10,474.80 0 NA 1765 JENN-AIR MAJOR APPLIANCES 10,205.50 1,225.90 732% 1716 GUINNESS DRAUGHT BEER 10,471.60 5,122.80 104% 1766 KELLOGGS KRAVE NUTRITIONAL BAR 10,204.20 2,112.50 383% 1717 MASTERCARD.COM ONLINE 10,471.30 20,667.00 -49% 1767 NESTEA COOL RTS ICED TEA 10,204.10 12,784.20 -20% 1718 FORD TRUCKS VAR 10,471.10 18,831.30 -44% 1768 CLICK IT OR TICKET CMPGN 10,187.40 553.90 1739% 1719 FIFTH THIRD BANK CONSUMER SERVICES 10,466.60 15,186.00 -31% 1769 LORD & TAYLOR DEPT DRUGS/TOILETRIES 10,176.70 10,110.50 1% 1720 APPLEMUSIC.COM STORE ONLINE 10,453.90 0 NA 1770 CHEVROLET DLR ASSN VAR AUTOS 10,170.40 8,582.30 19% 1721 MIDAS INTL CORP CP 10,445.20 1,269.00 723% 1771 NORTHWEST AIRLINES DOM & INTL 10,168.50 22,871.80 -56% 1722 CHEVROLET DLR ASSN TRAILBLAZER 10,439.80 6,202.40 68% 1772 BUICK AUTOS LESABRE 10,162.40 6,861.30 48% 1723 THERMACARE MENSTRUAL RELIEF PATCH 10,422.50 8,683.10 20% 1773 RAZOR & TIE VAR RECORDINGS DR 10,160.80 13,276.40 -23% 1724 SONY IN THE CUT MOVIE 10,419.30 0 NA 1774 SMUCKERS SUGAR FREE PRSRVS 10,160.40 4,979.70 104% 1725 BURLINGTON COAT FACTORY MEN & WOMEN 10,416.00 13,399.50 -22% 1775 ANDROGEL TESTOSTERONE RX 10,155.30 5,339.80 90% 1726 TOYOTA AUTOS AVALON 10,413.40 13,376.40 -22% 1776 COURTESY AUTO DLR 10,154.90 9,203.90 10% 1727 XENADRINE EFX REDUCING CAPSULES 10,400.00 4,410.30 136% 1777 STEAK N SHAKE RESTAURANT 10,149.30 10,545.90 -4% 1728 BOB DANCE AUTO DLR 10,397.90 1,301.60 699% 1778 HOMESTYLE BAKES ENTREE MEAL KIT 10,145.70 12,224.90 -17% 1729 HANES T-SHIRTS MEN 10,396.40 5,443.30 91% 1779 CHICAGO VIDEO 10,144.00 0 NA 1780 QUAKER FRUIT&OTML TSTBLS TSTR PSTRS 10,141.90 0 NA 1781 LIONS GATE CONFIDENCE MOVIE 10,134.40 0 NA 1730 ARTISAN BOAT TRIP MOVIE 10,389.40 0 NA 1731 COURTESY AUTO GROUP 10,377.30 5,244.10 98% 1732 YOPLAIT GO-GURT YOGURT 10,375.40 9,963.40 4% 1782 ELI LILLY & CO ADULT ADD 10,133.60 0 NA 1733 SBC COMM LONG DIST BUSINESS 10,375.00 0 NA 1783 LOEWS CINEPLEX 10,131.20 10,633.80 -5% 1734 HOOVER VAR VACUUM CLEANERS 10,374.70 12,078.30 -14% 1784 DICKS CLOTHING&SPRT GDS FAMILY 10,111.00 9,345.50 8% 1735 CHANEL BOUTIQUE 10,368.00 8,653.60 20% 1785 AMERICAN EXPRESS CO CP 10,107.10 10,923.60 -7% 1736 MOUNTAIN DEW LIVE WIRE SOFT DRINK 10,366.60 0 NA 1786 FORD AUTO&TRK PRE-OWNED 10,105.80 25,054.70 -60% 1737 FORD AUTOS FOCUS LEASING 10,358.10 404.40 2461% 1787 BRIGHT HOUSE NTWRKS CBL 10,103.20 0 NA 1738 FOX SEARCHLIGHT 28 DAYS LATER MOVIE 10,354.40 0 NA 1788 POLO BLUE FRAGRANCE MEN 10,093.30 9,377.80 8% 1739 AUDI AUTOS A4 LEASING 10,354.20 487.50 2024% 1789 INJURY HELPLINE 10,082.60 8,941.30 13% 1740 BANKRATE CONSUMER SERVICES 10,346.60 8,122.10 27% 1790 UNION PACIFIC RLRD CO CP 10,074.70 10,309.00 -2% 1741 SPY KIDS 2 ISLND/LST DRM VIDEO 10,345.80 0 NA 1791 VICKS VAPORUB OINTMENT 10,071.80 9,718.70 4% 1742 NISSAN TRUCKS PTHFNDR&PTHFNDR ARMD 10,343.60 0 NA 1792 BALL PARK HOT DOGS 10,069.60 12,626.90 -20% 1743 MOUNTAIN DEW CODE RED SOFT DRINK 10,336.90 6,421.20 61% 1793 BARILLA PASTA 10,065.90 6,832.40 47% 1744 KELLOGGS VAR DISNEY CEREALS 10,335.00 0 NA 1794 DISNEY CRUISES 10,064.90 11,104.80 -9% 1745 DOVE ESSENTIAL NTRNTS DAY CREAM 10,334.50 0 NA 1795 JC PENNEY DEPT HOUSEHOLD 10,052.30 1,264.30 695% 1746 CDW SOLUTIONS PROVIDER 10,316.10 10,883.70 -5% 1747 CLEARASIL TOTAL CONTROL FCL CLNSR&MS 10,313.70 0 NA 1748 WRIGLEYS ECLIPSE FLASH BREATH STRIPS 10,303.40 8,897.00 1749 COLORADO STATE TP 10,300.20 9,084.60 1750 FREESTYLE BLOOD GLUCOSE TEST 10,299.80 9,273.20 1796 L’ORÉAL VISIBLE LIFT LIQ FOUNDATION 10,051.30 7,029.30 43% 1797 CHEVROLET AUTOS CORVETTE 10,041.80 13,417.60 -25% 16% 1798 REYNOLDS WRAP RELEASE NON STICK FOIL 10,040.80 11,859.40 -15% 13% 1799 PHOENIX WEALTH MGT CONSUMER SERVICES 10,032.40 10,571.80 -5% 11% 1800 GALYANS SPORTS STORE 10,027.80 9,825.50 2% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S88 JUNE 21, 2004 www.brandweek.com America’sTop 2000 Brands % CHG. RANK/ BRAND 2003 TOTAL BRAND INDEX 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL 1801 CHEVROLET TRUCKS SUBURBAN & TAHOE 10,027.10 4,375.50 129% 1851 CHRYSLER AUTOS SEBRING 9,768.30 32,974.30 -70% 1802 CHARTER ONE BANK CONSUMER SERVICES 10,025.50 4,265.60 135% 1852 QWEST COMM LONG DISTANCE RESIDENTIAL 9,765.60 203.70 4694% 1803 SKINTIMATE SHAVE GEL WOMEN 10,025.20 8,726.30 15% 1853 MGM/UA JEEPERS CREEPERS 2 MOVIE 9,749.30 0 NA 1804 KELLOGGS RICE KRISPIES CEREAL 10,017.90 6,521.00 54% 1854 EPICURIOUS.COM ONLINE 9,746.20 1,238.90 687% 1805 ICE BREAKERS UNLEASHED SUGARFREE GUM 10,010.10 0 NA 1855 KOOL-AID JAMMERS RTS FRUIT DRINK 9,729.10 12,253.30 -21% 1806 KC MASTERPIECE BBQ SAUCE 9,977.50 9,315.50 7% 1856 AXE ESSENCE DEOD BODY SPRAY 9,727.70 0 NA 1807 PUBLIC STORAGE RNTL SPC 9,965.60 12,429.50 -20% 1857 CARLS FURNITURE STORE 9,717.80 7,912.70 23% 1808 JERGENS ULTRA HEALING LOTION 9,964.10 6,129.70 63% 1858 MAYBELLINE EVERFRESH FACIAL MAKEUP 9,702.00 9,346.40 4% 1809 TOYOTA DLR ASSN VAR AUTOS 9,939.60 3,806.80 161% 1859 GOODNITES DISPOSABLE PANTS 9,696.30 11,714.70 -17% 1810 TRIM SPA REDUCING AID 9,935.00 2,917.20 241% 1860 WRIGLEYS SPEARMINT GUM 9,689.30 5,167.70 87% 1811 DILLARDS DEPT APPAREL FAMILY 9,934.90 8,001.20 24% 1861 NASDAQ STOCK EXCHANGE 9,661.10 21,566.20 -55% 1862 HOT POCKETS FROZEN ENTREES 9,658.30 8,305.50 16% 1863 US AIRWAYS INTL 9,655.80 10,820.20 -11% 1864 HONDA MOTORCYCLE 9,652.80 18,175.20 -47% 181% 1812 COMPASS BANK CONSUMER SERVICES 9,933.60 8,795.60 13% 1813 CLOROX HOME&BLDG SUPP &HDN VLY/SLD 9,931.70 2,690.50 269% 1814 NAPA AUTO CARE CENTER 9,922.10 6,229.00 59% 1815 JERGENS SOFT SHIMMER LOTION 9,920.40 0 NA 1865 ORVILLE REDENBACHER SMART-POP PPCRN 9,639.50 3,434.60 1816 COVER GIRL AQUASMOOTH COMPACT MAKEUP 9,920.10 8,855.40 12% 1866 X2 X-MEN UNITED VIDEO 9,622.40 0 NA 1817 PERKINS REST & BAKERY 9,914.40 10,778.20 -8% 1867 TITLEIST GOLF BALLS 9,614.20 2,135.10 350% 1818 US RARE COIN/BLN RSRV COINS DR 9,913.20 0 NA 1868 NAMCO SOUL CALIBUR II VIDEO GM 9,611.40 0 NA 1819 JAGUAR AUTOS S-TYPE 9,908.60 23,519.40 -58% 1869 FRANKLIN MINT COLLECTIBLES DR 9,598.10 14,710.60 -35% 1820 EMBASSY SUITES HOTELS 9,905.50 9,545.70 4% 1870 PILLSBURY GRANDS REFRIG BISCUITS 9,583.20 12,727.30 -25% 1821 OLD SPICE HIGH ENDURANCE BODY WASH 9,902.90 0 NA 1871 NATIONWIDE AUTO INSURANCE 9,569.60 8,504.50 13% 1822 TOYOTA AUTO&TRK PRE-OWNED 9,902.00 12,581.60 -21% 1872 BRUCE ALMIGHTY VIDEO 9,561.90 0 NA 1823 KELLOGGS VAR CEREAL 9,897.40 16,387.90 -40% 1873 CAMPBELLS VAR SOUP 9,554.20 6,241.70 53% 1824 WHATABURGER RESTAURANT 9,897.30 10,163.30 -3% 1874 HYUNDAI DLR ASSN SONATA 9,553.20 13,440.40 -29% 1825 HP PHOTOSMART DIGITAL CAMERA&PRINTER 9,896.10 940.9 952% 1875 BETTY CROCKER FRUIT BY/FOOT SNACKS 9,551.60 8,450.60 13% 1826 PHYSIQUE VOLUME BOOSTING GEL 9,889.20 0 NA 1876 ADT SAFEWATCH SECURITY SYSTEM 9,549.90 17,452.90 -45% 1827 DISNEY ON ICE SHOW 9,888.10 9,741.00 2% 1877 TYLENOL EXTRA STR PAIN GELTABS 9,536.80 33,387.70 -71% 1828 US CELLULAR CELLULAR SERVICE 9,886.20 7,030.80 41% 1878 COVER GIRL WET SLICKS LIP GLOSS 9,536.00 0 NA 1829 EAST/WEST MORTGAGE CO CONSUMER SVC 9,871.20 5,438.50 82% 1879 OPPENHEIMER FUNDS 9,535.40 11,748.00 -19% 1830 VOLVO AUTOS S60 9,860.30 6,870.60 44% 1880 ICE BREAKERS GUM 9,532.10 19,896.70 -52% 1831 FORD AUTOS MUSTANG 9,858.80 8,836.50 12% 1881 FORD DLR ASSN WINDSTAR 9,522.30 9,423.10 1% 1832 GARDEN CITY GROUP MISC FIN 9,857.50 7,438.30 33% 1882 ODOR EATERS PLUS INSOLES 9,517.70 0 NA 1833 BUENA VISTA 25TH HOUR MOVIE 9,849.80 4,816.30 105% 1883 BANANA REPUBLIC APPAREL 9,507.40 3,209.40 196% 1834 OLD COUNTRY BUFFET 9,845.30 14,919.40 -34% 1884 POWERADE RTS SPORTS BEVERAGE 9,505.90 10,881.90 -13% 1835 SAP VAR SOFTWARE 9,844.10 3,811.50 158% 1885 LIBERTY MUTUAL BUSINESS INSURANCE 9,499.80 6,887.90 38% 1836 WASHINGTON MINT COINS DR 9,838.50 2,600.30 278% 1886 AMERICAN RED CROSS 9,489.00 2,959.30 221% 206% 1837 BMW TRUCKS X5 9,836.70 4,164.60 136% 1887 TOYOTA DLR ASSN COROLLA 9,484.60 3,098.50 1838 CHEVROLET DLR ASSN IMPALA 9,834.90 2,778.50 254% 1888 MAX FACTOR LIPFINITY LIP COLOR 9,474.30 21,413.00 -56% 1839 ACURA AUTOS RL 9,833.30 29,197.80 -66% 1889 AETNA LIFE&CASUALTY MEDICAL INS 9,466.70 208.00 4451% 1840 OVERACTIVE BLADDER CONDITION 9,823.90 0 NA 1890 BMW AUTOS 5-SERIES LEASING 9,441.70 561.20 1582% 1841 HONDA TRUCKS CR-V 9,818.80 39,009.50 -75% 1891 RANDALLS FOOD MARKETS 9,441.70 1,977.40 377% 1842 ENERGIZER ALKALINE BATTERIES 9,818.30 1892 SUPER 8 MOTELS 9,441.60 7,578.70 25% 1843 TROPICANA LOW ACID RTS ORANGE JUICE 9,817.00 1893 PARAMOUNT MARCI X MOVIE 9,437.30 0 NA 1844 PROGRESSO RICH & HEARTY SOUP 9,813.00 0 NA 1894 BROWNCO BROKERAGE ONLINE 9,435.90 4,118.20 129% 1845 FOXWOODS CASINO & RESORT 9,811.80 10,708.20 -8% 1895 CORONA EXTRA BEER &CORONA LIGHT BEER 9,421.70 10,543.20 -11% 1846 KEEBLER WHEATABLES SNACK CRCKRS 9,810.70 5,048.70 94% 1896 EL DORADO FURNITURE CO 9,418.50 9,273.70 2% 1847 NYQUIL COUGH SYRUP 9,808.00 14,353.40 -32% 1897 BORDERS BOOKS&MUSIC CAFE 9,414.50 11,121.60 -15% 1848 MEXICO TP 9,807.70 15,120.90 -35% 1898 CITRACAL CALCIUM SUPPLEMENT 9,410.00 8,375.10 12% 1849 TANQUERAY GIN 9,782.80 10,472.20 -7% 1899 PILLSBURY CRESCENT REFRIG ROLL DOUGH 9,398.30 0 NA 1850 GENERAL MILLS VAR CHEX CEREALS 9,768.90 7,905.10 24% 1900 CRATE & BARREL STORE 9,395.50 7,778.00 21% 77.50 12569% 7.10 138K% TRIDENT WHITE SUGARLESS GUM TRIM SPA REDUCING AID TROPICANA LOW ACID RTS ORANGE JUICE TROPICANA RTS ORANGE JUICE TRUE VALUE HARDWARE STR TRUTH ABOUT SMOKING TUESDAY MORNING STORES TUMS SMOOTH DISSOLVE ANTACID TABLETS TUMS ULTRA MAXIMUM STR ANTACID TAB TURNING LEAF WINE TWIX COOKIE BAR TYLENOL 8 HOUR PAIN RELIEVER GELTABS TYLENOL ARTHRITIS EXTND RLF PN CPLTS TYLENOL COLD DAY & NIGHT CAPLETS TYLENOL EXTRA STR PAIN CAPLETS TYLENOL EXTRA STR PAIN GELTABS TYLENOL PM EXTRA STR PAIN GELTABS TYLENOL PM PAIN GELTABS TYLENOL SINUS SVR CNGSTN CAPLETS TYSON VAR MEAT UBS PAINEWEBBER INC CP ULTIMATE ELECTRONICS STR ULTRA SLIM FAST RTS DRINK ULTRA SLIM FAST RTS DRINK & BARS UNCLE BENS RICE BOWLS FROZEN ENTREES UNION PACIFIC RLRD CO CP UNITED AIRLINES DOM UNITED AIRLINES DOM & INTL UNITED AIRLINES INTL UNITED HEALTH FOUNDATION UNIVERSAL 2 FAST 2 FURIOUS MOVIE UNIVERSAL AMERICAN WEDDING MOVIE UNIVERSAL BRUCE ALMIGHTY MOVIE UNIVERSAL DR SEUSS/CAT/HAT MOVIE UNIVERSAL HONEY MOVIE UNIVERSAL HULK MOVIE UNIVERSAL INTOLERABLE CRUELTY MV UNIVERSAL JOHNNY ENGLISH MOVIE UNIVERSAL LIFE OF DAVID GALE MOVIE UNIVERSAL LOVE ACTUALLY MOVIE UNIVERSAL ORLANDO RESORT UNIVERSAL PETER PAN MOVIE UNIVERSAL RUNDOWN MOVIE UNIVERSAL SEABISCUIT MOVIE UNIVERSITY OF PHOENIX ONLINE UPN TV NETWORK UPS STORE UPS UNITED PARCEL SVC DOM UPS UNITED PARCEL SVC DOM & INTL US AIR FORCE US AIRWAYS INTL US ARMY US ARMY RESERVES US BANK CONSUMER SERVICES US CELLULAR CELLULAR SERVICE US CELLULAR DIGITAL SERVICE US CELLULAR WIRELESS SERVICE US COMMEMORATIVE GALLERY COINS DR US DEPT OF THE TREASURY US DEPT/HEALTH&HUMAN SVC US MARINES US MINT COINS DR US NAVY US RARE COIN/BLN RSRV COINS DR USA CABLE TV NETWORK USPS PDTS & SERVICES USPS PRIORITY MAIL DOM V8 RTS VEGETABLE JUICE V8 SPLASH RTS FRUIT SMOOTHIES VAGISIL ANTI-ITCH CREAM VALASSIS COUPONS VALTREX HERPES RX VALUE CITY FURNITURE STR VALVOLINE MAX LIFE MOTOR OIL VANGUARD GROUP CONSUMER SERVICES VANILLA COKE SOFT DRINK VASELINE INTNSV CR/CMPLX LOTION VERIZON COMMUNICATIONS CP VERIZON INTERNET SERVICES VERIZON LONG DISTANCE BUSINESS & RES VERIZON LONG DISTANCE RESIDENTIAL VERIZON RESIDENTIAL VERIZON WIRELESS SERVICE VERIZON WIRELESS STORE VIACTIV SOFT CALCIUM CHEWS VIAGRA IMPOTENCE RX VICKS VAPORUB OINTMENT VICTORIAS SECRET STORES WOMEN VIDEO PROFESSOR VAR SOFTWARE DR VIOXX OSTEOARTHRITIS RX VIRGIN MOBILE WIRELESS SERVICE VISA BUSINESS CREDIT CARD VISA CHECK CARD VISA CREDIT CARD VISINE TEARS EYE DROPS VITAL BASICS DRUGS/TOILETRIES DR VOLKSWAGEN AUTO&TRK VAR VOLKSWAGEN AUTOS BEETLE VOLKSWAGEN AUTOS GTI VOLKSWAGEN AUTOS JETTA 1051 1810 1843 404 659 246 1538 1278 1223 1295 1007 295 753 1712 1006 1877 1940 897 1404 1280 1460 824 1038 889 1446 1790 460 1188 918 1319 689 837 440 520 941 479 657 1062 882 437 1172 644 635 451 699 1561 407 662 123 274 1863 155 1411 1132 1828 1224 1000 1316 1198 463 1436 1951 740 1818 888 1396 923 854 1181 1965 16 165 1136 991 528 1342 1572 469 366 1485 1032 204 1 93 1619 107 1791 205 496 144 1203 546 117 35 1008 1489 647 168 1655 166 Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. www.brandweek.com JUNE 21, 2004 S89 America’sTop 2000 Brands BRAND INDEX VOLKSWAGEN AUTOS JETTA LEASING VOLKSWAGEN AUTOS PASSAT VOLKSWAGEN AUTOS PASSAT LEASING VOLKSWAGEN DLR ASSN VAR AUTO&TRK VOLKSWAGEN TRUCKS TOUAREG VOLVO AUTOS S60 VOLVO DLR ASSN VAR AUTOS VOLVO TRUCKS XC90 WAGON VONS SUPERMARKET WACHOVIA BANK CONSUMER SERVICES WACHOVIA SECURITIES CONSUMER SVC WAL-MART DISC APPAREL WOMEN WAL-MART DISC BUSINESS/TECHNOLOGY WAL-MART DISC ELECTRONICS WAL-MART DISC MISC WAL-MART DISC MULTI-PDTS WAL-MART DISC PORTRAIT STUDIO WAL-MART DISC SPORT/TOY/HOBBY WAL-MART SUPERCENTER MULTI-PDTS WALGREENS DRUG STORES WALL ST JOURNAL NWSPR ONLINE WALT DISNEY VAR MOVIES WALT DISNEY WORLD WARNER BROS A MIGHTY WIND MOVIE WARNER BROS ALEX & EMMA MOVIE WARNER BROS CRADLE 2 THE GRAVE MOVIE WARNER BROS DREAMCATCHER MOVIE WARNER BROS GODS & GENERALS MOVIE WARNER BROS GOTHIKA MOVIE WARNER BROS GRIND MOVIE WARNER BROS IN-LAWS MOVIE WARNER BROS KANGAROO JACK MOVIE WARNER BROS LAST SAMURAI MOVIE WARNER BROS LOONEY TUNES BCK/ACTN MV WARNER BROS LOVE DONT COST/THING MV WARNER BROS MALIBUS MOST WANTED MV WARNER BROS MATCHSTICK MEN MOVIE WARNER BROS MATRIX RELOADED MOVIE WARNER BROS MATRIX REVOLUTIONS MOVIE WARNER BROS MYSTIC RIVER MOVIE WARNER BROS TERMINATOR 3 RS/MCHNS MV WARNER BROS VAR MOVIES WARNER BROS VAR VIDEOS WARNER BROS WHAT A GIRL WANTS WASHINGTON MINT COINS DR WASHINGTON MUTUAL BANK CONSUMER SVC WASHINGTON MUTUAL FIN CONSUMER SVC WATSONS POOLS SPAS&BLRD WB TV NETWORK WEBMD INFORMATION SVC ONLINE WEICHERT RE DEV WEIGHT WATCHERS PROGRAM WELLBUTRIN XL ANTI DEPRESSION RX WELLS FARGO BANK CONSUMER SERVICES WELLS FARGO HOME MTG CONSUMER SVC WENDYS RESTAURANT WESTERN UNION CONSUMER SERVICES WESTIN HOTELS WHATABURGER RESTAURANT WHIRLPOOL WASHER & DRYER WHITE CASTLE RESTAURANT WICKES FURN WRHS&SHWRM WINDEX MULTI-SURFACE SPRAY CLEANER WINN DIXIE FOOD STORES WINSTON VAR CIGARETTES WISH-BONE RANCH UP SALAD DRESSING WOMENS MKTG&SPORTS INC WORLD S&L BANK CONSUMER SVC WRANGLER JEANS FAMILY WRANGLER JEANS MEN WRIGLEYS DOUBLEMINT GUM WRIGLEYS ECLIPSE FLASH BREATH STRIPS WRIGLEYS EXTRA SUGAR FREE GUM WRIGLEYS JUICY FRUIT GUM WRIGLEYS ORBIT SUGARLESS GUM WRIGLEYS SPEARMINT GUM WRIGLEYS WINTERFRESH GUM X2 X-MEN UNITED VIDEO XENADRINE EFX REDUCING CAPSULES XENADRINE EFX REDUCING TABLETS XEROX CORP CP XEROX PRINTERS XM SATELLITE RADIO SATELLITE SYSTEM YAHOO ONLINE YASMIN CONTRACEPTIVE RX YELLOW BOOK YELLOW PAGES YOPLAIT GO-GURT YOGURT YOPLAIT NOURICHE DRINKABLE YOGURT YOPLAIT WHIPS YOGURT YOPLAIT YOGURT ZALES JEWELERS ZANTAC 75 HEARTBURN CONTROL TAB ZELNORM IBS RX ZEST DEOD SOAP ZICAM COLD REMEDY ZIPLOC FREEZE GUARD FREEZER BAGS ZOCOR CHOLESTEROL RX ZOLOFT DEPRESSION RX ZURICH DIRECT LIFE INSURANCE ZYRTEC ALLERGY RX 690 813 778 310 148 1830 408 513 1565 185 276 670 1359 338 33 133 1978 1468 362 53 1680 1637 153 994 750 931 877 974 919 1429 564 848 306 597 1301 881 439 521 566 367 386 1241 1335 814 1836 77 1967 1190 258 387 1576 406 281 304 1947 10 1902 1222 1824 1442 1507 696 984 611 622 1509 98 483 1121 1126 1365 1748 1908 1090 664 1860 1491 1866 1727 1264 649 978 411 640 1618 876 1732 940 999 548 273 885 285 1511 1948 1906 138 66 1036 94 RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. RANK/ BRAND 2003 TOTAL 2002 TOTAL % CHG. 1901 NICOTROL INHALER STOP SMOKING RX 9,387.00 5,388.40 74% 1951 US MINT COINS DR 9,097.80 2,074.90 338% 1902 WESTERN UNION CONSUMER SERVICES 9,374.00 8,092.10 16% 1952 ALLSTATE CORP CP 9,097.70 16,508.00 -45% 1953 MOHEGAN SUN CASINO 9,085.80 11,191.20 -19% 1954 FOCUS DELIVER US FROM EVA MV 9,072.70 124.90 7164% 1955 AMERICAN EAGLE OUTFITTER MEN & WOMEN 9,070.50 8,413.20 8% 19% 1903 KIA AUTOS RIO 9,372.90 3,098.40 203% 1904 GREAT CLIPS HAIR&BTY SLN 9,363.20 7,920.60 18% 1905 BMW AUTOS Z4 ROADSTER 9,355.90 4,640.70 102% 1906 ZIPLOC FREEZE GUARD FREEZER BAGS 9,354.30 0 NA 1956 RADISSON SEVEN SEAS CRUISES 9,062.50 7,634.70 1907 PEACHTREE STLMNT FNDNG CONSUMER SVC 9,348.20 2,252.20 315% 1957 LUFTHANSA AIRLINES INTL 9,058.80 8,037.00 13% 1908 WRIGLEYS EXTRA SUGAR FREE GUM 9,343.00 29,576.00 -68% 1958 DOVE BEAUTY BAR SOAP 9,053.80 133.50 6682% 1909 ABC FAM CHANNEL CABLE TV 9,339.10 9,544.20 -2% 1959 ACTIVISION TONY HAWKS UNDRGRND/GM 9,043.30 0 NA -12% 1910 HAYNES FURNITURE STORE 9,330.70 7,754.70 20% 1960 SKOAL CHEWING TOBACCO 9,043.10 10,224.30 1911 SMART & FINAL WHOLESALER 9,328.70 8,235.50 13% 1961 PRIME TV SATELLITE SVC 9,042.00 0 NA 1912 DANNON YOGURT 9,322.10 8,027.20 16% 1962 CALTRATE 600 PLUS D CALCIUM TABLETS 9,036.30 1,567.30 477% 1913 RECREATIONAL FCTRY WRHS 9,322.00 0 NA 1963 DIAGEO PLC VAR BEVERAGES 9,034.50 2,339.40 286% 1914 SAS INSTITUTE VAR SOFTWARE 9,305.20 10,753.00 -13% 1964 PANTENE PRO-V CMPLT/COND &PRO-V SHMP 9,034.10 1,164.70 676% 1915 CUNARD CRUISES 9,302.50 3,088.30 201% 1965 VAGISIL ANTI-ITCH CREAM 9,033.60 7,331.20 23% 1916 NEWPORT VAR MENTHOL CIGARETTES 9,301.30 10,113.80 -8% 1966 KODAK PICTURE MAKER FILM PROCESSING 9,032.80 28,805.50 -69% 1917 PHARMACIA CORP OVERACTIVE BLADDER 9,297.90 348.10 2571% 1967 WASHINGTON MUTUAL FIN CONSUMER SVC 9,028.80 6,756.50 34% 1918 CONOCOPHILLIPS CP 9,289.90 3,084.30 201% 1968 CREME SAVERS SOFT CANDY 9,027.30 0 NA 1919 FORD DLR ASSN TAURUS 9,285.60 9,635.40 -4% 1969 KANES FURNITURE STORE 9,024.00 7,600.20 19% 1920 TRACTOR SUPPLY CO STR 9,269.80 7,853.00 18% 1970 BRAVO CABLE TV 9,022.40 4,565.80 98% 1971 SUPERCUTS HAIR SALON 9,017.60 6,530.70 38% 1972 MAJOR WORLD AUTO 9,015.90 824.60 993% 1921 CARDIS FURNITURE STORE 9,266.20 4,636.90 100% 1922 PILLSBURY HOME BKD CLSCS FRZN ROLLS 9,256.50 9,014.00 3% 1923 GOODYS FAM CLOTHING STR MEN & WOMEN 9,250.40 5,015.20 84% 1973 GOOD HOUSEKEEPING INST 9,000.40 4,063.20 122% 1924 POST HONEY BNCHS/OTS&STRWBRS 9,244.20 10,668.10 -13% 1974 GENERAL MILLS LUCKY CHARMS CEREAL 8,999.90 8,472.60 6% 1925 PACIFICARE MEDICAL INSURANCE 9,241.30 6,706.90 38% 1975 BOEING CO CP 8,997.10 10,517.90 -14% 1926 BLUE FRAGRANCE WOMEN 9,238.30 0 NA 1976 AM PM MINI MARKET 8,994.60 8,740.60 3% 1927 MOTOROLA DIGITAL PHONES 9,237.40 0 NA 1977 BAILEYS IRISH CREAM LIQUEUR 8,994.30 9,944.00 -10% 1928 BAYER ASPIRIN PAIN REMEDIES 9,236.70 4,570.50 102% 1978 WAL-MART DISC PORTRAIT STUDIO 8,993.70 5,440.80 65% 1929 CARSON PIRIE SCOTT DEPT SALES ANNC 9,222.80 7,404.30 25% 1979 BAN BEAUTIFULLY SMOOTH SOLID AP/DEOD 8,978.40 10,053.20 -11% 1930 PILLSBURY FROZEN TOASTER STRUDEL 9,210.70 20,413.60 -55% 1980 ARM&HAMMER COMPLETE CARE TOOTHPASTE 8,973.40 0 NA 1931 SUZUKI MOTORCYCLE 9,209.10 4,652.70 98% 1981 COURTESY FORD 8,968.80 4,727.00 90% 1932 NEW YORK STOCK EXCHANGE 9,206.80 21,418.00 -57% 1982 SKECHERS SHOES & SNEAKERS M & W 8,958.00 773.6 1058% 1933 AMICA VAR INSURANCE 9,202.90 7,012.50 31% 1983 GMC DLR ASSN ENVOY 8,956.90 4,610.00 94% 1934 LEAPFROG LEAPPAD LEARNING PRGRMS 9,202.30 2,225.50 313% 1984 FREAKY FRIDAY VIDEO 8,954.10 0 NA 1935 SONY TV 9,197.80 2,554.10 260% 1985 GMC DLR ASSN YUKON 8,950.50 1,457.00 514% 1936 BUTTERFINGER CANDY BAR 9,192.80 13,789.60 -33% 1986 REVLON LIPGLIDE CLR GLS LIP COLOR 8,950.40 13,963.50 -36% 1937 FORD TRUCKS F-SERIES & RANGER 9,192.50 15,467.30 -41% 1987 JOHN FRIEDA FRIZZ EASE HAIR SERUM 8,944.70 3,980.10 125% 1938 LITTLE DEBBIE CAKES 9,184.30 7,452.90 23% 1988 PENNSYLVANIA ST LOTTERY 8,943.40 12,034.70 -26% 1939 COFFEE-MATE REG & LIQ NON-DIARY CRMR 9,173.20 13,292.40 -31% 1989 ARBOR MIST WINE BLENDERS 8,936.00 0 NA 1940 TYLENOL PM EXTRA STR PAIN GELTABS 9,173.10 3,235.10 184% 1990 GLENLIVET SCOTCH WHISKEY 8,928.00 6,446.40 38% 1941 CHECKER AUTO PARTS STORE 9,164.20 4,828.90 90% 1991 EPA ENERGY STAR PROGRAM 8,925.10 5,367.30 66% 1942 20TH CENTURY FOX WRONG TURN MOVIE 9,157.50 0 NA 1992 ARRID TOTAL SOLID AP/DEOD 8,923.50 0 NA 1943 DOVE SHAMPOO 9,154.70 0 NA 1993 ST JOHN CLOTHING STORE WOMEN 8,916.10 6,727.90 33% 1944 FOLGERS CLASSIC ROAST COFFEE 9,141.20 9,467.60 -3% 1994 LIVE LINKS DATING SVC 8,910.70 6,140.90 45% 1945 LACTAID MILK 9,119.60 8,893.40 3% 1995 MSN TV INTERNET SERVICES 8,906.80 7,410.10 20% 1996 OCUVITE PRESERVISION EYE VITAMIN 8,899.10 8,969.90 -1% 1997 KRAFT VAR FOOD PDTS 8,898.30 9,039.00 -2% 1946 MICRO TOUCH DRUGS/TOILETRIES DR 9,118.20 0 NA 1947 WELLS FARGO HOME MTG CONSUMER SVC 9,113.80 4,212.40 116% 1948 ZICAM COLD REMEDY 9,105.00 7,861.80 16% 1998 CARSON PIRIE SCOTT DEPT MISC 8,893.20 5,100.70 74% 1949 BOSCOVS DEPT MISC 9,103.70 9,623.60 -5% 1999 NEWMARKET WHALE RIDER MOVIE 8,889.20 0 NA 1950 BRYMAN COLLEGE 9,102.90 8,156.30 12% 2000 PONTIAC AUTOS GRAND AM 8,887.30 23,144.60 -62% Source: TNS/CMR. Note: Brands are ranked by U.S. media spending in thousands of dollars. S90 JUNE 21, 2004 www.brandweek.com