Oct / Nov 2012 - Institute of Technical Education

October/ November
2012
iLink
A NEWSLETTER OF THE ITE INDUSTRY-BASED TRAINING DIVISION
Highlights:
A TRIBUTE TO OUR WORLDSKILLS SINGAPORE 2012 SPONSORS
Worldskills Singapore
2012
Consistency through
Since 1994, Worldskills Singapore has provided students and
trainees under 22 an opportunity to demonstrate their technical
skills in respective areas. Winners could represent Singapore at
developing
the Worldskills International Competition. The 10th series of
competency
the 3-day Worldskills Singapore was successfully concluded on
7 July 2012.
The event was made possible with the generous contribution of
our sponsors (listed below in alphabetical order). For providing
the means for youths to accomplish their dreams and
aspirations in technical excellence, Thank You!
A resounding success for
the competition
Principal Sponsors:
Inside this issue:
A Note from our 2
Divisional Director
Relocation of ITE
Headquarters
2
Interview with Lee 3
Kuan Yew Model
Trainee from ST
Kinetics Ltd
Highlights of
Worldskills
Singapore 2012
4
Developing
Competency
Across Borders
6
Essentials of
7
Dynamic Coaching
Workshop
Contact Us
8
Gold Sponsors:
Co-Sponsors:
Supporters:
AsiaPac Distribution Pte
ADOBE
Becton Dickinson Medical
Abacus Travel Systems Pte
Ltd
Autodesk Asia Pte Ltd
Cisco Systems (USA) Pte.
Ltd.
EIG Dermal Wellness (S)
Pte Ltd
Festo Pte. Ltd.
Festo Pte. Ltd.
Fluke South East Asia Pte
Ltd
Heidenhain Pacific Pte Ltd
Isetan Foundation
Keppel Offshore & Marine
Ltd
Lee Foundation
Marina Bay Sands Pte Ltd
Microsoft Singapore
NCS Pte. Ltd.
Pesko Engineering Pte Ltd
Saatchi LAB
Sandvik South East Asia Pte
Ltd
Sia Huat Pte Ltd
Siemens Pte Ltd
Singapore Health Services
Pte Ltd
The Siemon Company
Singapore Pte Ltd
Triangle Auto Pte Ltd
(S) Pte Ltd
Cititrade International (S)
Pte Ltd
Homely Hardware Pte Ltd
JP Nelson Equipment Pte
Ltd
Jurong Shipyard Pte Ltd
Long Tech Engineering Pte
Ltd
NEWater Visitor Centre
Pollyanna Enterprise
Portrait International Pte.
Ltd.
PSA Corporation Limited
Shu Uemura
Singapore Technologies
Aerospace Ltd
Singapore Technologies
Kinetics Ltd
Symantec Singapore Pte Ltd
UGL Services Premas
Operations Ltd
UMW Equipment &
Engineering Pte Ltd
Ltd
Carport Auto Service
Equation Technology &
Cabling Pte Ltd
Fuji Xerox Singapore Pte
Ltd
Goldbell Engineering Pte
Ltd
Jurong Engineering Limited
Lianhe Zaobao
Meritor Heavy Vehicle
Systems (S) Pte Ltd
Mers Automobile Services
Pte Ltd
National Association of
Travel Agents Singapore
Nestlé Singapore (Pte) Ltd
Ramky Cleantech Services
Pte Ltd
Rohde & Schwarz Asia Pte
Ltd
Scantruck Engineering Pte
Ltd
SMRT Corporation Ltd
Starlite Printers (Far East)
Pte Ltd
Thermal Private Limited
Weidmuller Pte Ltd
Page 2
iLink
A NOTE FROM OUR DIVISIONAL DIRECTOR
Dear Industry Partner,
The first issue of Industry Link, more familiar
pleasure that we launch the 12th issue of
to our readers as iLink, was started in
iLink, with a new look.
December 2006 with the intention of keeping
providing timely updates and information on
in touch with companies on our Industry-
our schemes, readers can expect articles
based Training schemes.
sharing best practices and providing ideas on
The past 6 years have been fruitful as we
forged and strengthened our partnerships.
Mr. James Ng,
Through iLink, we shared the numerous
Divisional
successes companies on our schemes enjoy.
Director, Industry-
Notwithstanding the regular contacts our
based Training
Industry Officers make, iLink provides an
Division, ITE
avenue for us to update you on our progress
and upcoming events.
As an organisation that values continuous
In addition to
training related issues. Hopefully, readers are
encouraged to take on a different perspective
and approach to their training routines to
further enhance training success. In this issue,
we
look
at
the
aspect
of
developing
competencies with training, both on an
individual and organisational level.
With that, I wish you a pleasant read as we
move towards the close of 2012.
training and improvement, it is with great
“Through iLink, we
RELOCATION OF ITE HEADQUARTERS
shared the numerous
With the building completion of the new ITE
successes companies
Headquarters (ITE HQ) and College Central
Campus in October 2012, plans are underway
on our schemes
for our relocation to 2 Ang Mo Kio Drive
enjoy.”
Central Expressway). ITE HQ will be in the
Mr. James Ng
(Exit at Ang Mo Kio Avenue 5 from the
midst of shifting to the new campus in the last
quarter of 2012.
Even as the large amount of planning and
shifting takes place, we remain contactable.
All Industry Officers are just an email or call
Artist Impression of ITE HQ
& College Central
away.
Location of the New ITE HQ at Ang Mo Kio
Page 3
Oct o b e r/ Novemb er 201 2
INTERVIEW WITH LEE KUAN YEW AWARD MODEL TRAINEE
Muhammad Shiddiq Bin Abdul Rashid, 24, is the
recipient of the prestigious Lee Kuan Yew
Model Trainee Award 2012.
Shiddiq is
currently pursuing his Nitec in Automotive
Technology (Heavy Vehicle) under the
Traineeship programme with Singapore
Technologies Kinetics Ltd (STK). He was
commended by his Manager, Mr. Chua Teng
Beng, and Trainer, Mr. Winston Foo, for his
positive attitude and achieving good results
during the programme.
Shiddiq was selected by Mr Chua and Mr Foo
to join the Traineeship programme in STK in
2011. In the first year of the programme,
Shiddiq has exceeded expectations as he is a
fast and conscientious learner. Shiddiq also
showed that he is a natural leader by frequently
motivating his fellow trainees to improve in
their on-the-job training. iLink spoke with
Shiddiq after the award ceremony on 17 July
2012.
iLink: How do your feel after knowing
that you have won the LKY Model
Student/ Trainee Award?
Shiddiq: I was surprised. It was only after a
while that I realised the prestige of the award.
I am very grateful that my trainers, Mr Chua
and Mr Foo recognise my efforts. They are
good role models for trainees and they
constantly encourage us to be positive and
have an open mind to the training provided.
Before examinations, Mr Foo would even give
additional revisions so that we can fully grasp
the knowledge.
iLink: You have achieved very good
results in your first year of the
programme. How do you think STK
has contributed to your achievements
and skills competency?
Shiddiq: Mr Chua and Mr Foo definitely
helped in the way they delivered the training.
The theory and practical lessons are taught
systematically. For example, when we are
taught a particular component, the trainers
will deliver the theory lesson in easy-tofollow order followed immediately by
extensive hands-on practices. This organised
approach helps trainees to master the
necessary knowledge. We also become
more confident in our job performance and
are more aware of the safety risks arising
due to poor working knowledge. For us to
apply our knowledge, we were sent to
support various commercial projects under
STK. These projects certainly exposed me
to real issues and developed my problemsolving skills. I am now even more aware of
the value of my Traineeship programme in
STK as it truly prepares me for my future
career.
iLink: What are your aspirations now
after receiving the award?
Shiddiq: Firstly, I aim to maintain my
performance in the programme and graduate
with a good GPA. Next, I hope to continue
strengthening my work knowledge with STK
as they have given me so much valuable
training and on-the-job experience.
Thereafter, I hope to be able to further my
qualification as STK also provides further
study opportunities to capable employees.
Shiddiq receiving the
award from Mr. Bruce
Poh, CEO/ITE
“These commercial
projects certainly
exposed me to real
issues and developed
my problem-solving
skills.“
Muhammad
Shiddiq Bin Abdul
Rashid
Traineeship is an “earn-as-you-learn” scheme. The scheme consists
of two training components – On-the-Job Training (OJT) and Offthe-Job Training (Off-JT). OJT is conducted by the company on its
premises. Off-JT, however, could be provided by ITE, industry
training centres or companies certified by ITE as Approved
Training Centres. STK is an Approved Training Centre since 2009.
Shiddiq and his fellow trainees under
supervision of Mr Winston Foo.
Page 4
iLink
HIGHLIGHTS FROM WORLDSKILLS SINGAPORE 2012
The three-day competition was officially launched
by Mr Tharman Shanmugaratnam, Deputy Prime
Minister and Minister for Finance and Minister for
“The Competition
however is more than
Manpower, at the opening ceremony held at ITE
College West on 5 July 2012.
The national-level skills competition is held once
about technical skills.
every two years and is now in its’ 10th run. A total
It is a test of each
Aircraft Maintenance, which debuts in this run. A
student’s mettle, selfdiscipline and
confidence, and their
of nineteen skills areas are featured, including
total of 162 finalists were selected from the
VIPs receiving a warm welcome from
the
Worldskills
Singapore
2012
mascots.
qualifying rounds held earlier in May 2012.
Here, we bring you some of the highlights from the
competition. Enjoy!
ability to project and
communicate what
they are doing.”
Mr. Tharman
Shanmugaratnam,
Deputy Prime
Minister
Contestants in Beauty Therapy who
bring out the best side of everyone.
The 19 Skill Areas in the Competition
A sure sign of approval from the
judges.
A favourite with visitors to the
Our Guest of Honour, DPM Tharman Shanmugaratnam, with the VIPs at the
opening ceremony.
competition—proudly sponsored by
Nestlé Singapore (Pte) Ltd, one of IBT
Division’s valued partners and supporter
for the competition.
Page 5
Oct o b e r/ Novemb er 201 2
Participants from various skills areas
concentrating on their tasks.
top
left:
Aircraft
From
Maintenance,
Automotive Technology and CNC
Turning.
From
Electronics
and
bottom
left:
Mechanical
Engineering Design (CAD).
Besides
a
pleasant
disposition,
contestants from Caring skills area
have to exhibit strong communication
skills with patients and their family.
Success lies in paying attention to
small details.
From left: Leaving no
loose ends in Information Network
Cabling.
Impeccable positioning in
Restaurant Service.
In the skill area of Mobile Robotics:
Building
a
recognises
pattern.
smart
and
machine
matches
which
colour
Page 6
iLink
DEVELOPING COMPETENCY ACROSS BORDERS
Consistency in processes, in services, and in results
KSSI has a gradual building up approach to training
- that is what companies strive for, especially when
their staff. Newcomers in KSSI are first sent to the
they
several
training centre for Off-the-Job training. Thereafter,
locations. Often, the key to consistency lies in the
the trainees join the production departments at the
competency of each employee as they are
yard where they continue to receive On-the-Job
responsible for the quality of work they turn in.
training.
are
operating
internationally
at
This is no different for Keppel Offshore &
Marine (Keppel O&M). Beyond just having a
strong training framework to develop employees
competent for demanding tasks, KOM has to be
certain that its employees uphold the same quality
and standards in both local and overseas operations.
Throughout the process, corrective
actions can be taken immediately once an area has
been identified. Assessments are conducted during
the training period to determine the competency of
the trainees.
Only trainees who have fulfilled
assessment requirements become formal employees
of the company.
These are only possible with clear documentation
Trainer observing
Trainee on task
set out in their training programme.
Keppel Subic Shipyard, Inc (KSSI), a subsidiary
under Keppel Philippines Marine, Incorporated
(KPMI)
Throughout the
(gradual building-up
in
the
Philippines,
provides
repair,
conversion and building services to ship owners and
work practices are standardised to Keppel O&M’s,
training) process,
KSSI has established a training centre and has
corrective actions can
Singapore. As an International Certified On-the
be taken immediately
once an area has
been identified.
Gradual Build-up of Training
offshore operators in the region. To ensure that
training programmes which are similar to those in
-Job Training Centre (COJTC) with ITE since
June 2010, KSSI effectively utilises the COJTC
framework of recognising staff that have developed
necessary competencies to achieve consistency in
Besides
enjoying
better
remuneration
for
completing the training, the trainees have acquired
the skills and knowledge for particular job tasks,
thereby developing their own competency. More
importantly, KSSI can be sure that its’ employees
are able to perform tasks in a consistent manner as
required by the parent company.
their operations.
Clockwise from top left: 1. An equipment at KSSI’s training centre. 2. Trainees in classroom
awaiting instruction. 3. Trainees observing a demonstration. 4. Trainees practising on given
task. 5. Individual supervision by Trainer. 6. A competent trainee working independently.
Page 7
Oct o b e r/ Novemb er 201 2
ESSENTIALS OF DYNAMIC COACHING - MAY & JULY 2012 WORKSHOPS
To keep up with the changing profile of the
Mr Png Kim Soon, a workshop participant from
workforce and the increasingly complex operating
Senoko Energy Pte Ltd, found the workshop
environment, the function of training has moved
insightful. “I enjoyed the opportunity to learn tips
beyond its traditional role in equipping basic
from other participants from different sectors.
competency and improving productivity, to being an
With a better appreciation on the dynamics of
effective
coaching, I look forward to adapt the Five-Step
means
to
engage
and
develop
its
employees.
Coaching technique back at work to ensure my
At the two Structured On-the-Job Training (S-OJT)
workshops held on 30 May 2012 and 19 July 2012,
trainee is able to acquire the necessary skills and
knowledge. "
Mr Derrick Tan and Nr Noel Tay, Industry Officers
The Industry-based Training Division continually
from the ITE shared valuable insights into the
explore training in areas such as Coaching,
dynamics of coaching.
Development of Programmes and Materials, and
Mr Derrick Tan commented, “A trainer in today’s
workplace is required to play multiple roles; a
subject matter expert, coach and mentor. To be an
effective trainer, it is important to understand the
Performance Evaluation to meet our partners’
needs in administering the Approved Training
Centre (ATC), Certified On-the-Job Training
Centre (COJTC) and Traineeship schemes.
If you are interested to find out more about our S-
structured coaching process”.
OJT workshops, visit http://www.ite.edu.sg/wps/
one-day
workshop,
“Towards
Dynamic
Coaching”, covered the fundamentals of coaching,
trainer, it is important
to understand the
individual’s
differences in learning
style and adopt a
structured coaching
process.”
individual’s differences in learning style and adopt a
The
“To be an effective
portal/industry or contact Mr Tong It Hong, Head/
OJT at Tong_It_Hong@ite.edu.sg.
and introduced the Five-Step Coaching technique
Do keep a lookout for our upcoming workshops in
(see diagram below). Participants were given the
October 2012, November 2012 and January 2013.
opportunity to practise what they learnt through
We look forward to meeting you!
Mr. Derrick Tan,
ITE Industry
Officer
interactive role play of real-life work scenarios.
Clockwise from far left: 1. Mr Derrick
Tan
clarifying
concepts
with
a
participant. 2. Interactive activity. 3.
Group
discussion
experiences.
on
individual
4. A short practice to
put forth concepts learnt.
Diagram: The Five - Step Coaching Technique
Fax us at 6590 2452
U p c o m i n g E ve n t s / C o n t a c t U s
IBT Division will be conducting workshops exclusively for our partners in the months of
October 2012, November 2012 and January 2013. This includes the highly popular S-OJT
Workshop (featured on Page 7). If you are interested to know the schedule and content,
please complete the information below and fax the page to us.
Institute of Technical
Education
Industry-based Training Division
10 Dover Drive
Singapore 138683
Effective from 15 November
2012, we will be located at:
2 Ang Mo Kio Drive
Singapore 567720
http://www.ite.edu.sg/wps/portal/
industry
Alternatively, if you would like to know how IBT’s schemes can benefit your company,
please fill your contact information below and check the appropriate box. Fax the page to
number above and our officers will get in touch with you. Otherwise, you can contact the
respective officers.
Yes! I am interested to find out more about:
Upcoming Events - Workshops
Mr Tong It Hong
6590 2429
Tong_It_Hong@ite.edu.sg
Approved Training Centre
Mr Jeffrey Tan
6590 2430
Jeffrey_Tan@ite.edu.sg
6590 2441
Lynn_Chua@ite.edu.sg
Traineeship Scheme
Ms Lynn Chua
Certified On-the-Job Training Centre (COJTC) & International COJTC
Mr Tong It Hong
6590 2429
Tong_It_Hong@ite.edu.sg
Name of Organisation: ____________________________________________________
Contact Person: _________________
Designation: __________________
Contact No.: ___________________
Fax No.: ______________________
Email Address: ___________________________________________________________
We update our database of partners regularly. If there is a change in mailing address for
your company, or in contact details, please let us know by completing this portion and faxing
the page to the number above.
Yes! We would like to update our contact:
Name of Organisation: _________________________________________________
Address: _____________________________________________________________
Postal Code: _____________________
Contact Person: __________________
Designation: __________________
Telephone No.: ___________________
Fax No.: _____________________
Email Address: _______________________________________________________
The editorial team would be happy to hear your feedback, suggestion or ideas on how to
improve on the iLink publication. Let us know of your constructive comments by filling this
portion and faxing it to the number above.
Yes! We have feedback: