Synapses June 2013 - Emergenetics International
Transcription
Synapses June 2013 - Emergenetics International
11 Synapses C ONNECTINGTHE THEGLOBAL GLOBALEMERGENETICS EMERGENETICSNETWORK NETWORK CONNECTING Emergenetics International Emergenetics International CEO Message CEO Message Dear Associates, Contents Contents Business Update New Developements 22 Geil WritesCompleters Blueprint for Inc.com 22 What’s New 2 How are What AreYou We Blogging About? 2 Featured Associate MOVING THINKING FORWARD? 23 Asia CEO Message 3 News fromCompanies Emergenetics-Asia 3 Emerging Europe CEO Message 43 Emergenetics Top Performers 3 Brain Summit Preview 54 We got it on the brain EG-Asia Profiles: Dianna Lane 4 Advanced Certification Preview 7 Calendar 4 WE Evaluation Submissions 4 Emergenetics Profiles: 8 Emergenetics David Remson Profiles: 5 Cynthia Holmberg Science on the Brain: 9 The Brain and Trust The Emergenetics CORE Model 6 Emergenetics Profiles: www.emergenetics.com Mayura Phakdeerod Website Launch Party Old Associate Site Closing Emergenetics @ Work WEevaluation Submissions Science in the News: Blueprint SpousalCompleters Similarities 10 8 ASTD Conference Update 12 Emergenetics Top Performers 12 11 9 11 10 11 Dear DearAssociates, Associates, Eg Newsletter Volume13 Newsletter Volume 231 June 2007 September June 2013 2010 Our website and new branding have been One clear way that you are successful— helping to I am a month removed from my recent trip launched and it was incredibly drive our business is big! your to Asia and the Middle where Morganalready 2013 TheEast, issummer halfway isover…and drawing the has been It’stremendous aboutin tothe get even we had a year wonderful event with many bigger to a close and but we’ve better with everything coming from Emergenetics Emergenetics family supporting us. IInternational can’tat creativity. I am consistently amazed and I were busy working witheven our various gotthe new next possibilities six months. tell youideas, how powerful was to be able your and yourit brilliance wastoon full Emergenetics Asiaover offices to conduct opening up every see and talk to our offices in Singapore and display during our Newsletter naming seminars and certify 37 new Associates, There day, along are a with lot of anexciting things withconnection our organization globally. Japan.happening I truly felt the of a global contest. We received over 50 dazzling but the experienceWe is still very freshwith in my exciting just partnered slate of events a newfamily representative in that Europe, and I know this Performance is a prevailingSolutions name suggestions, which made picking mind. This is the first time (see scheduled pageEmergenetics 4),to which happen will help usmindset continue to expand and grow. Welike also moving forward. I would tojust came one all the more difficult. As you can see, International has worked in the Middle away in the from next our few second months. straight thank successful showing at the ASTD 2013 International our global team, particularly our our decided on Synapses, which East, and we are excited newly Fromto ourhave third annual Conference, where Emergenetics wasour seen by moremarketing thanoffice 9,000directors, people. And, we have new Associates Mark Miller and Rosalind Emergenetics Advanced in the a few weeks to ALREADY coming into the organization all time, as we’ve held 8 Certifications worldwide Hong. was submitted by both Kurt Beerlinesince andthe certified Associates in class the United Arab an additional seven around start of year (with 11Certifications more to come)! Emirates using Emergenetics in their the work. David Goldberg. Congratulations to Kurt world, first ever into both Romania Inand thisDavid, newsletter evidence of in the andyou we will willsee profile them If you including have theour opportunity visit Abu and India, there 2013 is a true ofyear Moving And of course, is asense HUGE because on Oct. 27-29, be holding thecompany Brain Summit. I growth andwe’ll development of our Dhabi or Dubai we highly encourage you to upcoming newsletters. Thinking Forward know you’ve seenthroughout our emailsour andworldwide you’ve visited our on the butideas if you haven’t and webpage the confluence ofSummit, people and do so, as I’m itsure youlet willme find it as special as that have come together to bring us to a community. experienced before, paint you a picture. I just want highlight thing— we did. new level. OurtoCORE Modelone is in more place and this year’s Brain As the Looking ahead is imperative—it’s we than 100 Imagine coming together withhow more absolutely brilliant people who share your already working in Summit. organizations (seedate page gets closer, I ambetter becoming more excited grow,trip evolve and findpeople new me ways serve themselves, our passion for helping understand work together and build stronger, more This also reminded oftothe 6); we’ve got new applications that apply meaningful customers—but places reflection to work and is and a practice learn. Imagine that hearing from your Associates from Emergenetics tofellow your day-to-day business about the insights we will gain andmore the than importance of teamwork collaboration. 25 cannot countries be overlooked. on theour waySingapore, Reflection they make is crucial an impact. to Imagine finding completely innovative new aways to (page 9); and we have new real-world connections you will make. Getting By working with Hong Kong our workshops and sessions as well as a vital use Emergenetics. Imagine learning from people who are literally global leaders in Training examples of the power that Emergenetics chance to see the island and the the Hilton and Bangkok offices, we have developed element organizationally for Emergenetics and Development realm. Finally, put this all in one of the greatest cities on earth…New brings to organizations (find links to York our City! Sanya on our recent trip was exhilarating. aInternational. streamlinedMy and effective company that overall reflections thus far newest case studies on page 8 and our Sanya is Profiles a gorgeous place, as5). youevent can will be. is able to respond with solutions over 2010 can beyet? summed in await…and few wordsthe more Are you excited I am!creative Iup can’t Associates we have, the better the Associate on page 4 and from the photos I sent you recently, that your business needs. and amatch few Forward. Check out images…Go. a full report on page 5 Arrows andWe see our Themetell unveiled! pictures and descriptions cannot have, in ahead. effect, These created a global pointing ideas conjureWEteam a mindset Italthough is an exciting time for Emergenetics for our business and not a true reflection of ways the International that together do it justice.and YouI know will have to see itwe for that encapsulates only diverse new Emergenetics International brand—We will all be Moving Thinking Forward. yourself! The Brain Summit will truly be of thinking but also a broad cultural Sincerely, are looking to the of future. We translates are driving into new a a can’t-miss experience that will provide framework—all which ideas. We are doing business that is innovative, Warmly and with success for all of you in you with so many new experiences and more complete organization. client-focused and geared for results. And it’s 2010, ADVANCED opportunities,CERTIFICATION and I hope each of you will showing. join us. Our management teams provide the foundation for success, but it is you, our Associates, that drive the work that we do. Here’s to Emergenetics throughout the world. That’s why this trip was especially exciting for me, because it showed clearly the great strides that Emergenetics International has Love, Upcoming Certifications Upcoming Certifications made in a short amount of timeEmergenetics andEmergenetics the Geil significant potential for even more growth June 18 - 20 – Jakarta, 16 - 28 19 -–Oct Reno, NV September 13-15Indonesia – Omaha, NE (Advanced)SeptSept 1 Bucharest, Romania in the near future. Of course, for me the June 18 21 – Denver, CO Sept 18 20 – The Netherlands September 15-17 – Singapore October 22-24 – Tokyo, Japan July 13 - 15simply – Tokyo, Japan SeptNovember 30 - Oct 2 17-19 – Germany highlight was meeting and September 21-24 – Reno, NVtalking – Pune, India Aug 21 23 – Singapore Oct 24 26 – Parsippany, NJ CO to the new Associates that are joining our September 22-24 – Shanghai, China December 14-17 – Denver, Sept 4 - 6 –community. Cambridge, England Nov 12 - 15 – Denver, CO Emergenetics For more information or to register for any Emergenetics pleaseForward e-mail: brains@emergenetics.com or call 303.660.7920 Moving workshops, Thinking 2 Business Update Dear Associates, Last month, Mark, Erin, Nancy and I attended the ASTD International Conference in Dallas, TX and contributed for the second year in a row as an exhibitor. It was a wonderful time for us to gather with our colleagues, promote Emergenetics, and share best practices with industry leaders. As most of you know, while we have a strong following amongst the people who know us, we are still a relatively unknown name in the market place. Something struck us as while at ASTD that I would like to share with you. Simply put, our product offering rivals/exceeds any of our competitors, and now seems to be our time to stake our place in the market. This may seem like a relatively simple idea, but it is gratifying for me to see how far our product line has come in the last two years. Our Power of WE Modules, launched at the beginning of 2013, have received very good reviews and are helping to extend the Emergenetics principles beyond the training room and into practical day-to-day operations, our eLearning Guides are delivering Emergenetics lessons in effective new ways, and our avatar developments are opening up new opportunities of delivering and marketing that are both fun and informative. Our biggest innovation, affectionately known as Project X, is set to Beta test by the end of July. Once we are confident in its functionality and unleash it into the market, we believe that it has the potential to revolutionize our business in a way that none of our competitors have yet to find – a truly practical, easy to use, daily method of applying Emergenetics principles with our clients. We are striving to make Emergenetics THE STANDARD in the Assessment world, not only through our superior psychometrics, but also through our innovative and practical applications. Coupled with strong marketing and promotion, our future looks bright as we take significant steps from being what one client described to me as “the best kept secret in the industry” to a true market leader. We welcome any suggestions you may have to see this accomplished. Best, Morgan @motownbrowning What Are We Blogging About? The Latest Inc. Column from Dr. Geil Browning! WHY STEVE JOBS’ EXACTITUDE MATTERED AS MUCH AS HIS VISION Communication is of utmost importance if you are to be an effective leader. So how can you improve your style? Last week I wrote about the importance of being analytical and data-driven to best delineate your ideas and motivate your team....read more Be sure to check back in every week for Geil’s new column! For all of Geil’s articles, visit: http://www.inc.com/author/geil-browning Are You Getting the Most Out of Workplace Diversity – The Business Case The Virtual Workforce is here — Why You Need Organizational Trust More than Ever 5 Key Ways to Be a Better Leader Overcoming Challenges for High Performing Teams Making Work Meaningful Follow the Emergenetics Blog at http://www.emergenetics.com/blog Questions, Comments, Ideas? Email us at brains@emergenetics.com 3 News From Emergenetics International - Asia Dear friends, I hope you’ve had a meaningful first half of 2013! For us here in Asia-Pacific, we’ve had a fulfilling six months as we gain momentum in our efforts to establish “Emergenetics in Every Mind”. We continue to use our three key strategies of “deepening engagement”, “expanding outreach” and “widening exposure” as guideposts to align our every effort as a team, and doing so in a way that is aligned to our purpose statement of “WE Value People”. These last few months, we continued our efforts in deepening engagement with Associates based in Asia-Pacific. This includes communicating with our Associates in Asia through our e-newsletter InterWEave, and supporting the Associate-initiated SCOOPEG sessions. Speaking of which, we would like to thank Associates Anne Yeo, Karen Heimlicher-Foong, Michelle Ow, Grace Quek and Ken Wong for graciously volunteering to be part of the first SCOOPEG Steering Committee, which was set up to identify themes and topics of interest for upcoming sessions of the community-led Associates event supported by our office. We are also thankful to have Master Associate and Director of EGI-A Joshua Teo lead in the recent session of SCOOPEG where he shared on the topic of “Integrating Emergenetics with Other Tools”. I am happy to have met Associates based in Malaysia, Thailand and Japan on my recent trips there. It’s always great to be able to meet up with members of the Emergenetics family, and I’m happy to learn that Emergenetics is very much growing in these places. I’m especially proud of our Master Associates Shin and Yas from Japan who are flying our banner high, and would like to congratulate Yas for his new book on Emergenetics, which I am certain will raise the profile of Emergenetics in Japan further. I’m also proud to note that Sangeeta and her team are doing well as the new Country Representative for Malaysia looking after the needs of our Associates based there. One exciting initiative our office launched is the Associate Staff Team Development Initiative, which allows Associates who own SmallMedium Enterprises to purchase profiles for the purpose of developing their own staff members at an exclusive rate. This is to help Associates use Emergenetics throughout their organisation, and especially in the area of team development. In terms of outreach, we had a record number of certification programmes this quarter. We welcome 27 new associates from our three certification programmes held in Singapore, Malaysia and Thailand. I’m especially proud of the Malaysian team for putting together their first certification programme. I would also like to thank Sasithorn for her help with making the certification programme in Thailand a reality! Back here in our office, we have added one more member to our Market Development team. So please join me in welcoming Geraldine Quek who has just completed her certification programme. Geraldine holds a Bachelor of Science in Psychology and Forensic Science, and her passion for research will no doubt be a value-add to us all. In terms of widening exposure, we continue to take a tactical approach, reaching to specific audiences through giving them a first-hand experience of Emergenetics. As part of our Corporate Social Responsibility, we recently supported Project Pari, a youth development initiative of Zonta Club Singapore, a chapter of Zonta international which advances the status of women worldwide. Through the sponsorship of STEP profiles for a one-day Emergenetics workshop conducted pro bono by Associates Samuel Chu and Michelle Ow, not only have we made a difference to some 60 teenage girls, we have also generated awareness of Emergenetics among corporate women leaders committed to making a difference in their community. We’re also proud of Associate Aaron Yong for flying in to Xining Province in China to conduct a pro bono Emergenetics workshop for volunteers of Love Qinghai Tibet Rescue & Aid, a non-profit humanitarian organisation. With our hearts and sight set on finishing the year strongly, I encourage you to join us on this exciting journey of making a difference through Emergenetics. I would love to hear from you, so we can explore how my team and I can support you on your Emergenetics journey. After all, the Whole Emergenetics (WE) approach is the heart of what Emergenetics is all about and our purpose. Journey on! Emergenetically yours, Terence Quek CEO, Emergenetics International - Asia terence.quek@emergenetics.com Questions, Comments, Ideas? Email us at brains@emergenetics.com 4 News From Emergenetics International - Europe Dear Colleagues and Friends, We are very excited to announce a partnership with Performance Solutions, a global people development consulting organization, based in Hoofddorp, the Netherlands. Performance Solutions provides solutions in training and organizational development that create: • Consistent, memorable experiences • Raving fans and ambassadors • More passion, energy, and fun at work • Better ‘performance’ • Lasting change Integrating Emergenetics into their already established suite of solutions will allow us to expand our reach into The Netherlands, Belgium, and Luxemburg. We welcome the Performance Solutions team into our global human capital network. To learn more about this exciting new venture, click here to view the full Press Release. Further on the business development front; we are currently in a final stage of negotiations to appoint an Emergenetics representative for Italy and are actively exploring partnerships in Germany, Austria, and Switzerland. For inquiries or leads, please contact Christian Hardy, Business Development Manager at christian.hardy@emergenetics.com. Alite International, our partner for Scandinavia, is currently establishing an Emergenetics associate network across all countries. We are also pleased to mention our first successful Emergenetics Certification workshop last May in Belfast, organized by Sinead Devlin and facilitated by Joshua Teo. In addition, Sinead (Managing Partner EG Ireland), with the support of Brad Hoffman (Mister ESP), is actively involved in opportunities to launch ESP to large corporate clients. Under the guidance of Brad and his team, we have been able to successfully transition to the new associates website and are very pleased with the new capabilities it offers to our business partners and associates. Marketing Updates: With the help of Mark Miller (Vice President Marketing), we are updating our business partners on what is new on the marketing front. Mark is instrumental in bringing our business partners up to speed on how the newly developed Power of WE modules can bring value to our associates and organizations. We are very pleased with the progress we have made, and we are confident for the rest of the year. Wishing you all a great summer, and hope to meet you in person at the Brain Summit in October. Best personal regards. Ron Byron CEO, Emergenetics International - Europe ron.byron@emergenetics.com Emergenetics has partnered with Performance Solutions to increase market presence in the Benelux region. Don’t forget to Questions, Comments, Ideas? Email us at brains@emergenetics.com 5 27 - 29 OCTOBER 2013 New Yorker Hotel New York City 6 POWERING UP! THE BRAIN SUMMIT The Brain Summit is a 2-day conference bringing together worldwide Emergenetics experts and Associates comprising individuals from the corporate, education, non-profit and public sectors. Held once every two years, this global event provides a multifaceted focus on business insights, training and development ideas, Emergenetics best practices, neuroscience, trends, employee development applications and leadership development. The Brain Summit aims to: • Provide our Associates with a hands-on way to network, gain new Emergenetics information and build new skills • Introduce to Associates new ways of maximizing their work by gaining insights from industry leaders • Provide up-to-date information on what Emergenetics International is doing to move our company forward • Celebrate our worldwide community and stay familial even as we grow and build our presence FEATURED SPEAKER POWER UP! Guided by this year’s theme POWER UP!, this Brain Summit looks forward to empowering you as an Associate as much as you empower us as an organization. We look forward to powering up the way you work through the tools we will share with you as well as through the powerful connections you will make with fellow Associates at this event! Martin Lowery Senior Vice President, Leadership & Organizational Development Sony Pictures Entertainment Martin Lowery is Senior Vice President, Leadership & Organizational Development for Sony Pictures Entertainment (SPE) and is responsible for global individual, team and organization development, championing performance management and performance consulting to the business. This former Chief Learning Officer for the Apollo Group, one of the world’s largest education companies, also comes armed with a 29 year globetrotting career with Hilton International & Hilton Hotels Corporation as their Senior Vice President and Chief Learning Officer, based in Beverly Hills, CA. A global executive with a broad background in both corporate and field operations, Martin has completed projects and assignments in over 30 countries and travelled in excess of 2 million miles around the world. He has extensive public speaking credits, having presented at national and international conferences and worked the gamut from small but influential Boards to general sessions with thousands of participants. NETWORKING OPPORTUNITIES Leverage on these networking opportunities with Associates located worldwide! 27 October • Sunday Welcome Evening Cocktails 29 October • Tuesday Farewell Associate Cocktails EVENT DETAILS 27 - 29 October 2013 New Yorker Hotel New York City, USA ADDITIONAL SPEAKERS We’ll also hear from these speakers as they share their latest thoughts on business and brain science! Geil Browning, Ph.D Emergenetics Founder & CEO Emergenetics International Chris Cox Vice President of Training & Development | Master Associate Emergenetics International Dr. Mary Case Neuropathologist Emergenetics International Scientific Advisor Sangeeta Kaur REGISTRATION Scott Halford ASSOCIATES IN ASIA Please contact Alvin Peh at alvin.peh@emergenetics.com to register or for more information Emerging Journey Asia Founder Emergenetics International Malaysia Country Rep President Complete Intelligence Allison Fass Deputy Editor Inc. Magazine All OTHER ASSOCIATES Visit www.emergenetics.com/ brain-summit-2013 or drop an email to Linda Bontrager at linda. bontrager@emergenetics.com Questions, Comments, Ideas? Email us at brains@emergenetics.com 7 EMERGENETICS ADVANCED Power Up and Meet Minds on a New Level! EVENT DETAILS EMERGENETICS ADVANCED 24 - 26 October 2013 Parsippany, New Jersey Join in this two and a half day program before the Brain Summit in the Headquarters of Wyndham Worldwide in Parsipanny, New Jersey! Led by Master Associate Chris Cox, this program will take your knowledge of both Emergenetics and of facilitating customized workshops to a new level. You will leave ready to meet the toughest challenges of business and teams today - taking their performance to the next level. At this Emergenetics Advanced program, we give you the power to: • Develop a learning community and an ongoing, long-term connection with your colleagues by sharing information, learning from each other, and creating new levels of Emergenetics understanding together. • Add layers to your knowledge. You are already experts in Emergenetics. We build on your expertise and increase your capacity to deliver focused solutions that meet diverse organizational needs and resonate across a wide-ranging audience spectrum. • Build a richer understanding of Emergenetics and an even stronger ability to facilitate Emergenetics-differentiated workshops, exercises, and ideas. ABOUT THE TRAINER CHRIS COX Vice President of Training & Development Master Associate Emergenetics International Chris is the Vice President for Training and Development at Emergenetics International, where she leads efforts in continuing education, new product development, and facilitation of Emergenetics training, workshops, and classes. Chris is also an Emergenetics Master Trainer. Additionally, Chris is the owner and Chief Learning Officer of AMPLITUDE, a company focused on amplifying the results of leaders and teams. She and the AMPLITUDE team provide highimpact training, facilitation, and coaching services to some of Northern Nevada’s best and brightest companies and teams. Prior to starting AMPLITUDE, Chris founded and served as Chief Learning Officer for the Saint Mary’s Learning Institute, a service of Saint Mary’s Health Network. She has more than 20 years of Human Resources experience, most recently as the Vice President of Human Services for Saint Mary’s. She holds an MBA from the University of Nebraska and undergraduate degrees in business and psychology from Doane College. Chris also holds certifications in a number of other leadership and team training areas. She is a Master Trainer with Rapport Leadership International. Chris facilitates leadership and team sessions on local, state, national and international levels. She also keynotes on the topics of communication, conflict resolution, and personal power. REGISTRATION ASSOCIATES IN ASIA Please contact Alvin Peh at alvin.peh@emergenetics.com to register or for more information All OTHER ASSOCIATES Visit www.emergenetics.com/brainsummit-2013 or drop an email to Linda Bontrager at linda.bontrager@emergenetics.com What did participants think about the 2012 Advanced Certification? “The workshop certainly met my needs and exceeded my expectations. I had been told that it was awesome and it proved to be that and more. I am even more aware of just how much more I have to learn.” “It has been years since my first certification: the materials are stronger; the depth is greater. This is worth the time and money!” Get ready to be challenged and to challenge yourself with this intensive program Questions, Comments, Ideas? Email us at brains@emergenetics.com 8 Emergenetics Profiles: David Remson, Workforce Development Coordinator tate o olora o e artment o ealt care olic At the State of Colorado, Department of Healthcare Policy, Emergenetics is playing a pivotal role in developing leaders and creating high-performing teams. Emergenetics Associate David Remson is leading the effort, facilitating workshops to over 80% of the employee base. “One of our top five core goals is to build and maintain a strong organizational culture—with Emergenetics we connect culture with enhanced employee engagement,” says Remson. The Department’s organizational development focus with Emergenetics is centered on a multilevel engagement strategy, with everyone from new employees taking an Emergenetics Profile in an onboarding capacity to executive leadership teams utilizing customized workshops to maximize capabilities. According to Remson, Emergenetics has proven to be a highly applicable tool for communication, highlighting a practical way for employees to achieve cohesion and better understand and work together in a team environment. “We provide training to teams regularly, and it’s all about getting to a natural understanding point.” Remson points to a specific team within the Department to highlight Emergenetics’ impact—“This team was having a difficult time understanding the direction their manager was looking to go. We did an Emergenetics workshop and the results were eye-opening—each team member had a strong Structural preference, while the manager was hugely Conceptual. Additionally, there was a large variance on the Expressiveness spectrum. We put together an action plan for the team that focused on a greater specificity around ideas and concepts and a more deliberate feedback focus. The results have been excellent.” Remson employs additional tactical elements to his work to actualize Emergenetics insights for his employees. “We take activities like MPA exercises and allow individuals to create communication phrases that appeal to them. By providing this information to the full team, individuals engage in more focused, tailored conversations,” says Remson. Employees also place Profiles in their cubicles and bring them to meetings to accelerate this approach toward open, clear communication. More broadly, Emergenetics is a foundational development tool for the Department and Remson outlines key broad initiatives where Emergenetics is being used: • Maximizing Employee Potential: Emergenetics is a way for the Department to identify strengths and better leverage talents. • Boosting Team Performance: Emergenetics is provided via full-day, half-day and 1-2 hour implementations to teams and customized to each team’s needs and members. Teams minimize confusion and interpersonal conflict. • Ongoing Employee Training: Emergenetics tips and activities are emailed weekly to employees to keep training top-of-mind. • Employee Engagement: Emergenetics is linked with three distinctive performance measures and measured for results via surveys that ask employees: ◦ Do you recommend the State as a great place to work? ◦ Are you planning on being employed by the State for the next 12 months? ◦ Can you successfully collaborate with others in the State? “One of our top five core goals is to build and maintain a strong organizational culture—with Emergenetics we connect culture with enhanced employee engagement.” Finally, under Remson’s leadership, the Department is initiating two innovative leadership programs that will employ Emergenetics to drill down more deeply into leadership behaviors and approaches. “We are putting together an Emerging Leaders program for select high-potentials as well as a Transformational Leadership program that will focus on critical thinking and transforming how people actually lead,” explains Remson. These two programs build on how the Department is bringing organizational and employee development to the forefront. Remson explains that it is a natural progression to tie Emergenetics into new initiatives—“We focus on bringing business results and accentuating how our employees actually work more effectively, but most importantly we listen to them. What we regularly hear is that people have done assessments before but they haven’t actually seen results on a day-to-day level until Emergenetics.” With this effectiveness in place, Remson and the Department are committed to using Emergenetics and are excited to implement it in new ways. Questions, Comments, Ideas? Email us at brains@emergenetics.com 9 Science on the Brain: The Brain and Trust By Mary Case, M.D. Neuropathologist, Scientific Advisor, Emergenetics International In Emergenetics “trust” may have a unique description in each of the seven attributes, but in all human brains1 trust is modulated by oxytocin. In 2000, 100 years after its discovery, oxytocin was reported to be the Trust Hormone produced in women in response to stress or danger. Oxytocin fueled females to “tend and befriend” others, gathering the old and the young into a safe trusting environment. This was contrasted to the characteristic epinephrine (adrenalin) powered “fight or fright” male response. Of course oxytocin was soon found in men (we knew all along that women could produce epinephrine) and the function of oxytocin was linked to the basic unit of trust, “pair bonding”, in both genders, including courtship, sex, labor and delivery, lactation, and parent-child attachment.2 Since 1990 there have been over one hundred publications on oxytocin exploring the details of its connection to trust, love, and even gaming theory.3 Part of the reason for the large number of studies is that oxytocin is available as a nose spray and can be easily layered into an experiment. Tabloids have co-opted some elements of the publications so you may have seen headlines such as “Read minds with oxytocin”4 and “Oxytocin keeps your man farther away from other attractive women”.5 A national columnist6 has called for charitable organizations to make oxytocin available to all, in order to build world peace. Some suggest it should be used as a treatment for children with autism. The solid research on oxytocin has brought its real function more into focus. In a stressful situation oxytocin provides a foundation for humans to recognize more immediately members of their own group. It solidifies trust and loyalty towards those we see as our own clan, rather than everyone. In collaboration with a myriad of other neurotransmitters and hormones, and the cognitive and memory functions of the brain, oxytocin opens the human brain to trust others in real life situations. And in 2011 the same researcher who reported “tend and befriend” has been credited with identifying the oxytocin receptor gene in humans. 7 For Emergenetics, the most valuable truth about oxytocin is that is reinforces the healthy working relationships within teams regardless of thinking and behavioral scores. When someone feels trusted, with validating words, or a touch on the shoulder for example, that experience causes their brains to produce more oxytocin, and they begin to act more trustworthy. As trust builds, so does loyalty and cohesiveness within the team and company. Oxytocin is certainly not a universal love potion or a simple way to gain world peace, it is the foundation of how humans trust in our integral social relationships. 1 S. Taylor, L.Klein et al. Biobehavioral Responses to Stress in Females:Tend-and-Befriend, Not Fight-or-Flight. UCLA Psychological Revew 2000.Vol. 107,#3. 411-429 2 McDonald and McDonald. The Peptide that Binds: A sytematic Reivew of Oxytocin and its Prosocial Effects on Humans. Harvard Review of Psychiatry. 2010 3 Declerck,C. et al. Oxytocin and cooperation under conditions of uncertainty: The modulating role of incentives and social information. Hormones and Behavior. Volume 57, Issue 3, March 2010, Pages 368–374 4 Domes, G. et al. Oxytocin Improves Mindreading in Humans. Biolog Psychiatry. 2007. 61 pp. 731-733. 5 Scheele, D. et al. Oxytocin Modulates Social Distance Between Males and Females. Journal of Neuroscience. November 2012. 32(46) 16074-16079. 6 Brooks, D. Of Human Bonding. New York Times. July 2006 7 Saphire-Bernstein S, Way BM, Kim HS, Sherman DK, & Taylor SE (2011). Oxytocin receptor gene (OXTR) is related to psychological resources. Proceedings of theNational Academy of Sciences of the United States of America, 108 (37), 15118-22 PMID: 21896752 Questions, Comments, Ideas? Email us at brains@emergenetics.com 10 Emergenetics International - Asia Profiles: Mayura Phakdeerod anaging irector acilitator earning aller o t EMERGENETICS IN THE LAND OF SMILES Mayura Phakdeerod is Managing Director and Facilitator of her own training outfit, Learning Gallery, based out of Bangkok, Thailand. Armed with more than 20 years experience in human capital development, Mayura has leveraged on Emergenetics since she found out about the profile in 2005. Mayura, who was certified in 2005, was attracted by the simple tool, which was easy to understand, yet provided an in-depth understanding of individuals on corporate, educational, and personal levels. “When I started using Emergenetics in my workshops, I realized that I had found my dream tool.” Seeing the positive effects of using Emergenetics in her workshops, Mayura has since made it compulsory for participants in all her training workshops to take the Emergenetics profile. “Besides allowing them to know about themselves better, these participants also learn to know others around them – their spouse, friends, colleagues. It is a good ice-breaker and also forms the foundation for other courses that the individual pursues.” One of the key programmes which Mayura has developed and integrated Emergenetics into is a workshop on Service Culture. “Many people have the misconception that all service staff members will have a Social (Red) preference, and be third-third Expressive and or Flexible. Through our workshops, we have shown that everyone can be a good service staff member regardless of their thinking and behavioural preferences.” Instead of training service staff members a standard way to extend good service, Mayura instead trains them to be sensitive to customers’ individual and unique needs. “We encourage them to use their most preferred attribute to find solutions to customers’ problems.” Sabaijai Arts Studio and Emergenetics Development Center So inspired by Emergenetics, Mayura also set up Sabaijai Arts Studio and Emergenetics Development Centre in Bangkok, where she allows participants to use the space to relax, reflect, rejuvenate, and renew oneself through Emergenetics and other activities such as yoga and art. Mayura has also utilized STEP (Student/Teacher Emergenetics Profile)® successfully on youth exchange students to help them better focus on their purpose during the exchange programme. She also uses the tool with her team of trainers in her company. “I used to wonder why one of my art teachers was never on time. After he took his profile, I finally understood why! I am very happy since now I can also manage my team better.” “When I started using Emergenetics in my workshops, I realized that I had found my dream tool.” Sabaijai Arts Studio Interior Questions, Comments, Ideas? Email us at brains@emergenetics.com 11 Old Associate Site Closing July 1 The time has come to say goodbye to the old Associates website. We wanted to keep the old site operational so that you had time to adjust to how the new site works while still being able to rely on the old site if needed. However, at this point, the old Associates site is actually hindering development on the new site, and we want to get all Associates unified on the new site. Therefore: We will be closing the old Associates site on July 1. We recommend that if you are still using the old Associate site to do any work, that you begin using the new site as soon as possible so that it is familiar to you once the old site is no longer accessible. For those of you who don’t yet feel comfortable on the new site, or for those who would simply like a tour of the new Associate site, we will be hosting an instructional webinar on June 27th at 9:00 AM Mountain to walk through the new Associate site. All Associates are welcome to attend, and we will record the webinar for later viewing if you are unable to make it. We will send out login information for the webinar as it draws near. G N SI O L C Europe Associates, look for an announcement from your regional offices with more information on a similar walkthrough webinar. In the meantime, feel free to reach out to Luciana and Ilona at emergenetics@cygnea.nl for immediate assistance. For Associates based in Asia, look out for details from the Emergenetics Asia office on how you can familiarize yourselves with the new Associate website. For urgent enquires or for more details, please email Alvin at alvin.peh@emergenetics.com or call +65 6297 0636. We are very excited to be bringing you significant improvements in how you manage your Emergenetics work via the new Associate site. Please feel free to reach out to your regional Emergenetics office with any questions, comments, etc., and we will respond as best as possible. For direct inquiries to the home office in Denver, please send emails to Brad at brad.hoffman@emergenetics.com. Emergenetics WE Evaluations 2013 Ens ring ig alit an Chris Atkinson Kellie Carroll Sheri Coll Sandy Cormack Liz Cunningham Maureen Ediger Jim Eisel Nancy Gade Diane Landon Diane Lujan Karen Main Susan McCarthy Debbie McGee Or Chee Meng er ormance erage core 6.2 o to Liz Read Donna Simonetta Anne Tan Terence Tan Sharon Taylor Kate Tripalin Marie Unger Chee Wei-lin Colin Yeow Paula Zwemke Congratulations! ecent l e rint om leters Chris Atkinson Sandra Otsuki Regina Chua Karen Paschal Jim Eisele Alvin Peh Sangeeta Kaur David Remson Geraldine Koempel Yvonne Seah Cynthia Lamberth Tivapol Sutattakul Diane Landon Skandanatha Swami Mook Wai Leong Terence Tan Patrina Ng Paula Zwemke Christi Olson Questions, Comments, Ideas? Email us at brains@emergenetics.com 12 ASTD International Conference and Expo For the second consecutive year, Emergenetics International was a significant presence on the exhibit hall at the American Society for Training and Development’s annual conference, which attracts more than 9,000 learning, training, HR and OD professionals. ASTD is the premiere event for our industry and we sent key staff members there to build the Emergenetics International brand, promote our new solutions, services and products, and network with thought leaders, practitioners and clients. Most importantly we went to learn. Key takeaways from industry: • Trust is HUGE – We conducted a survey that found Trust to be the biggest challenge for teams. We heard numerous keynotes and topics on Trust. A better workplace boils down to Trust. • Leadership is being built on Innovation and Communication – Organizations need strong leaders and robust leadership development platforms that boost innovation and reinforce strong communication. • Mobile and E-Learning are at the tipping point – And they’re only getting more critical with an expanding and more diverse workforce. Finally, we found out that Emergenetics is primed for big things…We have products that no competitors can touch and new solutions that tie assessments with clear business needs in ways that are exciting. Whether Power of WE or E-Learning Apps or Tip Sheets—If your organization hasn’t experienced them, call us and we’ll demo it. See you next year in Washington DC for ASTD 2014! Emergenetics Top Performers for 2013 N. America Profile Sales Leaders 1. 2. 3. Marie Unger (Douglas County School District) Darcy Morris (EDMC) Carrie Jensen (Union Pacific) Worldwide Profile Sales Leaders 1. 2. 3. Shinya Nakao (Edute Co Ltd) Akarachai Jongdeepaisarn (Thailife Co Ltd) P.Palaniappan (EMG International Pte Ltd) Questions, Comments, Ideas? Email us at brains@emergenetics.com