Coventry First to pay $12 million to end N.Y. life settlement suit
Transcription
Coventry First to pay $12 million to end N.Y. life settlement suit
Cutting costs 7 Pennsylvania New Jersey With open enrollment, employers will pay less, expecting their employees to pony up more for their benefits in 2010. Delaware Required reading for successful insurance and financial service professionals Volume 4, Issue 5 | Company conversion Allentown-based Penn Treaty and subsidiary should be liquidated, according to Pennsylvania regulators. Page 6 2 Consumer caution New Jersey’s insurance commissioner encourages consumers to review life settlement agreements prior to purchase. Page 10 3 Departments CAPITOL HILL 13 LEGAL BRIEFS 7 NEW PRODUCTS 4, 15 PEOPLE 11 RECORD/FINES 16 Subscription information available online at: IFAwebnews.com/ subscribe Insurer avoids penalty, fine in deal with attorney general’s office regarding 2006 suit By Keith L. Martin Three years after it was filed, Coventry First has agreed to settle a civil suit against it by the New York Attorney General’s Office for $12 million. The Fort Washington, Pa.-based insurer said that the attorney general’s office determined that it should have paid policyholders an additional $1.4 million for the market value of their life insurance policies. Through a settlement agreement, Coventry First will also pay $10.5 million to the state of New York to end the litigation. The suit was originally filed in October 2006 by then-attorney general Eliot Spitzer, accusing the company of deceiving customers into selling their policies at below-market value. Coventry CEO Alan Buerger said in a statement he appreci- Alan Buerger ated the attorney general office’s “attention to these important issues in our developing industry.” Buerger added he “hopes the attorney general will continue to look into issues affecting policyowners, especially the anti- See “Settlement” on p 6 Property-Casualty: page 14 Deer an increasing threat to motorists, data shows Move to raise producer licensing fees seen as unlikely to area’s agent groups Conn. approval of doubling fees may open door for other cash-strapped states to follow As Pennsylvania continues to deal with its budget problems, agents groups in the state say they do not expect to see higher licensing fees. In Connecticut, as part of a new budget, the state doubled the majority of its licensing fees levied by the department of insurance as one way to help eliminate an $8.5 billion deficit. That left agents’ groups in the state to figure out how their members, many of whom are small business owners, can operate with the new fee sched- ule while the economy already presents them with daily challenges. “I don’t think Pennsylvania is looking at that as a way to make up some budget shortfall, but since Connecticut broke the ice, it could be some- Shelly Bloom thing they’ll consider in the future,” said Shelly Bloom, president of the Pennsylvania Association of Health Underwriters. Bloom added “without any logic for the increase,” it was unlikely to get See “Fees” on p 9 New York, national regulators take actions calling new attention to issue of transparency By Keith L. Martin The possible end of bans on contingent commissions and New York’s proposal of new rules on broker compensation could lead to national and state regulatory changes affecting insurance sales. Four years ago, Aon, Arthur Gallagher & Co., Marsh & McLennan and Willis Group Holdings agreed to multi-million dollar settlements, ending their use of contingent commissions. With Gallagher recently reaching a deal with Illinois regulators to end that ban, published reports indicate the other three firms are also trying to get out of their deals, including those made with former New York Attorney Gen- See “Debate” on p 12 A bad balance Insurance regulation is often likened to a three-legged stool, with consumers, insurance companies and agents making up each leg. How does insurance regulation in your state stack up? Source: IFAwebnews.com poll, Aug. 31 – Sept. 8 DATED MATERIAL 1 Broker compensation debate ‘ramping up’ Insurance & Financial Advisor 10600 York Rd. Suite 203, Hunt Valley, MD 21030 Pa. Insurance Department expects to begin shift to birth-month license renewals in November with complete change starting in 2010. Page 4 Coventry First to pay $12 million to end N.Y. life settlement suit Change Service Requested Conversion coming // IFA Exclusive Please deliver between Nov. 2-4, 2009 Three to ”C” November 2009 PRSRT STD U.S. POSTAGE PAID PHILA PA PERMIT NO. 6438 Dominion Dental taking bite of region’s vision benefit market Move marks ‘major step forward’ for company, says president Dominion Dental Services is sinking its teeth into a new area: employer-paid and voluntary vision benefits to groups. The Alexandria, Va.-based dental benefits corporation provides coverage to companies based in Virginia, Maryland, Pennsylvania, Delaware and Washington, D.C. Dominion’s clients can access the EyeMed network, a vision network that includes more than 46,000 provider listings and such familiar names as LensCrafters, Pearle Vision, Sears Optical, Target Optical and Wal-Mart, along with independ- ent optometrists, ophthalmologists and opticians. The new vision plans provide coverage for eye exams, eyeglass lenses, frames and contact lenses, as well as discounts on LASIK laser vision correction. Out-ofnetwork coverage is also included. “Dominion’s entrance into the vision benefit market is a major step forward for our company,” said Dominion President Mitch McGlynn in a statement. “There is great demand for vision plans from employer groups and we are offering groups a single-billing solution for both dental and vision coverage, two of the most-requested benefits after medical.” IFA "553).%33 3 ) . % 3 3 s! s !554/ 4/ s( s (/ /-% - % s3 s 3552%49 2%49 IFAInsights // Publisher’sNote Like life, insurance industry has its heroes and villians Just when you thought it was safe to stay in your hotel room, along comes Michael D. Barrett of Westmont, Ill., who is accused of taking secret videos of ESPN reporter Erin Andrews and trying to sell them. The insurance salesman allegedly taped the woman through her hotel room’s peephole – not once, but many times – and allegedly did the same to other women. Barrett was released on bail, but not before embarrassing his employer, a mid-Western life insurer that has certainly had enough of its 15 minutes of infamy. Then along come Bob Parker and Dave Nelson, agents for CLA-USA Insurance, who saved a 79-year-old Missouri man who had fallen down his stairs and was trapped for two days. Parker and Nelson were paying a home visit to the policy- holder, and heard his pleas for help. Authorities said the man might not have survived another night if not found. In an era of electronic gadgets and communication tools, it’s refreshing to hear of two agents whose mandate to meet with clients in person instead of through email and text messages resulted in the saving of a life. Insurance has its share of those who abuse others – even when it is not related to insurance – and those who embody the best of humanity. The latter fits our industry much better. That’s my take, Tony Ondrusek Publisher // OnlineDigest Most read online stories | 1 House passes surplus lines, reinsurance reform legislation | 2 IRS extends undeclared income tax amnesty deadline Big Opportunities Op es | 3 Bill seeks to provide 50% tax deduction on long-term care W We’re a regional g company p y thatt values our independent aagency gency fforce, orce, aand of fers big opportunitiess ffor or profita ble ggrowth. rowth. offers profitable N Competitive products an andd pricing. N Real-time quoting and us user-friendly ser-friendly systems ffor or easier aagency gency workflow. w workflow . Tony Ondrusek N Local presence and outs outstanding standing claim ser service. vice. Publisher tony@IFAmedia.com N Attractive commission an and nd profit-sharing prog program. ram. Wee are committed to the in independent W dependent aagency gency system onlyy means to deliver as the onl deliver our products. Bob Graham What do yyou o ou eexpect xpect x from frro om your y o ourr insurance insurance car carriers? rriiers? Executive Editor bgraham@IFAmedia.com Keith L. Martin News Editor kmartin@IFAmedia.com Sharon Schafer Visit V iisit us at www.PennNationalInsurance.com www w..PennN NationalInsurance.com to find out ou ut how how yyou ou can become an aagent gent with w big oppor opportunities tunities ffor o or g growth. rowth h. 2 | Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor Advertising Sales Director sschafer@IFAmedia.com | IFAwebnews.com “In a particularly distasteful diatribe dealing with health care reform on his show this week, Keith Olbermann warns viewers that employers are ‘secretly’ taking out life insurance policies on their employees.” - Tony Ondrusek, Publisher entry on 3 Tools of the Trade blog Insurance & Financial Advisor 10600 York Rd., Suite 203 Hunt Valley, MD 21030 phone: 877-IFA-5001 / 410-667-0864 fax: 410-667-7977 admin@IFAmedia.com subscribe@IFAmedia.com New Horizon Group Inc. owns Insurance & Financial Advisor – Maryland/DC Edition, Insurance & Financial Advisor – Virginia Edition and Insurance & Financial Advisor—Pennsylvania/NJ/DE Edition. The paper is free for retail insurance and financial service professionals in these areas. I All content is protected by U.S. copyright law and may not be reproduced, copied or transmitted in any form without permission of the publisher, New Horizon Group Inc. I News, photos and articles are published for free. Submissions may be edited or altered, and become the publisher’s property. The publisher assumes no liability for errors or omissions. November 2009 Insphere to offer UnitedHealthcare plans throughout region ‘Golden Rule’ coverage features pairs of HSA, co-pay options for new customers By Keith L. Martin One of the nation’s largest independent career agency distribution groups has reached a deal to sell four insurance plans from UnitedHealthcare’s Golden Rule Insurance Co. Insphere Insurance Solutions, headquartered in Dallas/Fort Worth, Texas, announced a deal to offer the plans first in Alabama, Arizona, Delaware, Florida, Illinois, Maryland, North Carolina, Tennessee, Virginia, Wisconsin and Washington, D.C. The company said it then plans expansion into the other markets where UnitedHealthcare’s personal health plans are currently available. Insphere Insurance Solutions specializes in small business and middle-income market life, health, long-term care and retirement insurance. The company is authorized in 49 states and the District of Columbia and said it expects to have an anticipated force of 3,000 agents when it commences full services in 2010. Coverage options The company will market four health plans underwritten and administered by UnitedHealthcare’s Golden Rule designed for the needs of individuals and families seeking cost-effective, quality coverage, Insphere Insurance Solutions said. This includes two “co-pay” plans similar to traditional employer-sponsored plans and two health savings account (HSA) plans offering a high deductible plan with a tax-favored savings account. Phillip J. Hildebrand, Insphere Insurance Solutions’ president and CEO, Phillip J. said UnitedHealthcare of- Hildebrand fers “quality products that fit the budget needs of most consumers who buy their own health insurance. “In addition, their health plans are supported by a strong national network of physicians and care providers, excellent service and their organizational commitment to evidence-based clinical care,” he said. IFA // PROPERTY-CASUALTY Merger proposed for two Tuscarora Wayne subsidiaries The board of directors for Tuscarora Wayne Mutual Group have announced an intent to merge two of its property-casualty subsidiaries. Washington Fire and Storm Insurance Co. of Falls Creek, Pa., would merge with Tuscarora Wayne Insurance Co., of Wyalusing, Pa., with the latter being the surviving entity, according to the company. Jay W. Chadwick, president and CEO for the parent company, said in a statement the merger is to “create a stronger, more efficient company which will allow us to better serve our policyholders.” The transaction is scheduled for completion by the end of the year. IFA KTB Broker Services KTB Broker Education Center KTB Flex Services On-line HR Resource COBRA Control Services Health Connect/HR Connect Broker Tool Kit www.ktbrokers.com | KTB Broker Services 400 Berwyn Park #200 899 Cassatt Road, Berwyn, PA 19312 Want to be? Ask how… call 1-800-396-4309 Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com November 2009 | 3 Pa.’s licensing switch to begin in January Conversion to agent birth-month renewals expected to start Nov. 17, regulators say By Bob Graham The Pennsylvania Insurance Department’s plan to move agent and broker license renewals to the applicant’s birth month is scheduled to begin with January 2010 renewals, according to the department. The PID said in the summer it would eliminate the current system, where agents and brokers renew their licenses on the two-year anniversary. The shift has been undergoing internal testing at the department, and things “are going as planned,” according to Melissa Fox, a PID spokeswoman. The Licensing and Enforcement Bureau has been preparing for the change since spring. The transition to all birth-month renewals for Pennsylvania insurance licensees is expected to be completed next year. No interruptions to licensing system or online services are expected during the conversion process, which should begin about Nov. 17, Fox said. Notices for producers detailing more information about the changes should be posted on the PID website. The shift to birth-month renewals will put Pennsylvania in line with licensing standards created by the National Association of Insurance Commissioners, which represents all state regulators. IFA Are you experiencing LTCi declines or turn downs? THEN WE HAVE THE PRODUCT FOR YOU! Now Available in Pennsylvania … LifeStyle Solutions Select SM This innovative product expands our underwriting guidelines and offers your hard to place clients the opportunity to benefit from a long term care insurance plan even when they’re being treated for the following medical conditions such as: • Insulin Dependent Diabetes (over 75 units) • Early Onset MS • Early Onset Parkinson’s • Organ Transplant … just to name of few In addition to this exciting new product, we’ve also introduced to our existing product – LifeStyle SolutionsSM – two new underwriting classes, Class 1 and Class 2, along with the existing Preferred and Standard classes. Here are some of the medical conditions we will consider under the additional risk classes: • Cystic Fibrosis (age 50 or younger) • Insulin Dependent Diabetes (less than 75 units) • History of Cancer (skin, breast or prostate) Call our Marketing Department today at 800-872-3044 for more information about these plans designed to enable you to penetrate new markets and offer more clients the chance to have long term care insurance coverage. United Security Assurance Company of Pennsylvania 673 East Cherry Lane P.O. Box 64477 Souderton, PA 18964 4 | Pennsylvania / New Jersey / Delaware Phone: 800-872-3044 Fax: 215-723-8036 www.usa-cal.com NewProducts For more go to IFAwebnews.com/Products Online agency tool aids clients control workers’ comp. costs WorkersCompEdge announced a new online tool to help agencies in response to predictions that the workers’ compensation market will remain down, at least through next year. PropertyCasualty WorkersCompEdge.com, published by Brentwood, Tenn.-based Specific Software Solutions, delivers workers’ compensation training, tools and cost-saving strategies in areas including hiring practices, the premium audit and safety, through its Agency Plus license, according to the company. The license sells for $1,000 per year. The new offering is geared to insurance agencies to use for internal training and coordination of sales and service activities associated with helping employers control workers’ compensation costs. Investment advisor introduces new ‘custom wealth platform’ Curian Capital, a registered investment advisor headquartered in Denver, Colo., launched its new Custom Wealth Platform for investors to obtain a convenient, aggregated view of their company holdings, the company said. Financial Services Curian, which provides fee-based managed accounts to financial professionals, said by using the new platform, advisors can integrate a household’s existing Custom Style Portfolios with the new investment proposals to generate a plan outlining the risk tolerance and asset allocation for multiple investment goals. The new platform utilizes a purpose-based approach to realizing client objectives, Curian said in a statement, as investors first consider the various goals for each portion of their assets and work with an advisor to create a Custom Wealth Plan. Company unveils healthcare insurance fraud finder A Minneapolis, Minn., company has announced the general availability of a product to help target health insurance fraud. Health Insurance FICO, a provider of analytics and decision management technology, said its Insurance Fraud Manager (IFM) 3 uses real-time predictive analytics to find patterns of fraud and abuse before payments are made, significantly reducing the costs of fraud by enabling insurers to better avoid paying fraudulent claims. Insurance & Financial Advisor | IFAwebnews.com FICO said its IFM 3 leverages a predictive analytics model – in contrast to rules-based systems that power most insurance industry fraud detection systems today – to identify aberrant data patterns indicating fraud earlier in the claims payment process and provide proof of fraud before payment is required by law. Universal life product offers new services for advisors Nationwide Financial has added the new YourLife No-Lapse Guarantee UL to its selection of fixed life insurance products, to provide clients with greater flexibility and enhanced services for financial advisors, the company said. Life Insurance The product was designed to meet the needs of clients between 50 years old and 70 years old, seeking “competitively priced, permanent death benefit protection with guarantees that can help them leave a legacy for loved ones or a favorite charity,” the company said. For financial advisors, the new product features enhancements including a shorter underwriting window from 25 calendar days to 23 calendar days, a new illustration program and a new online tool to help simplify the application process available on Nationwide’s website. New offerings for pest control, security personnel markets Those in the pest control and security markets now have access to two new products through Philadelphia Insurance Cos. PropertyCasualty Pest control eligible classes include operators specializing in residential, commercial and industrial buildings with a minimum of four years in the industry and a workforce of fewer than 50 employees. Security service eligible classes include armed and unarmed security services, alarm monitoring and installation services, security consultants, armored car services and personal security for executives. The company said the two new products offer broad coverage, including pollution liability tailored to meet the needs of structural pest control operators and adding the security services insurance sector was a “natural progression,” given its experience in writing risk that provide their own security or are contractually responsible for security services, including sports teams and stadiums. November 2009 Your clients shouldn’t have to choose between the health of their business and their employees’ health care coverage. At UnitedHealthcare, we offer a breadth of plans that allow them to choose the one that’s right for their business, their budget and their employees’ health coverage needs. It’s one reason why we’re the #1 carrier for small business. Visit uhctogether.com/ifa-pa or call 1.877.277.2027. Small businesses help keep the economy going. We help you keep them covered. © 2009 United HealthCare Services, Inc. #1 For Small Business claim based on UnitedHealthcare membership systems (May 2009) for groups with 2 – 99 employees. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by UnitedHealthcare Insurance Company, United HealthCare Services, Inc. or their affiliates. Health Plan coverage provided by or through a UnitedHealthcare Company. UHCPA449333-000 Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com November 2009 | 5 Elizabethtown agent sanctioned for bilking investors out of $229,000 License surrendered to state regulators after failing to report prior action as well By Bob Graham A licensed insurance agent from Elizabethtown, Pa., was barred from associating with any FINRA members after he was found to have sold $180,000 in fake investments and misappropriated $49,000 in insurance proceeds, records show. The FINRA action against Steve A. Brubaker follows action earlier this year by the Pennsylvania Insurance Department leading him to surrender his producer’s licenses in the state. FINRA sanctioned Brubaker after he was found to have recommended that his customers invest in bearer bonds, falsely representing that the bond issuer was a nonprofit entity that helped needy people and had been in existence for 15 years. FINRA officials said no such security investments existed. Brubaker was found to have provided his customers with fake certificates for the bonds and used the $180,000 he obtained from customers for his personal benefit. He also misappropriated $49,000 in insurance proceeds that customers provided him, after misrepresenting to customers that they were invested in the bonds, according to FINRA. Brubaker neither admitted nor denied the FINRA allegations. In May, Brubaker surrendered his insurance license after PID investigators found evidence that he failed to report to the insurance department charges stemming from his selling of unregistered securities to nine of his existing elderly clients from March 2007 to February 2008, according to a consent order signed by Brubaker May 28. Agents must report actions against them in any jurisdiction within 30 days. The order states that Brubaker charged each client $30,000 and kept the money instead of investing it. Pennsylvania records show Brubaker failed to notify authorities of 18 felony charges filed against him, including six counts of theft by deception, six counts of theft by failure to make required disposition of funds received and five counts of sales and purchases under the Securities Act. IFA Dominion Now Offers Vision Benefits! Dominion is your single source for competitive dental and vision plans. We offer: Two-year rate guarantees Very attractive level commissions on all group dental and vision benefit sales Troubled insurer Penn Treaty should be liquidated, Ario says Insolvent Allentown-based firm would need large premium hike to meet claims By Keith L. Martin Citing the need to treat policyholders fairly, Pennsylvania’s insurance commissioner has petitioned that the Penn Treaty Network America Co. and its subsidiary, American Network Insurance Co., be liquidated. Joel Ario filed the petition in Commonwealth Court Oct. 2, following an analysis of the business’ operations by the Pennsylvania Insurance Department. In January, the Commonwealth Court Joel Ario placed Allentown, Pa.based Penn Treaty into rehabilitation under the statutory control of the PID, following financial troubles by the insurer. In the petition, Ario says as of Dec. 31, 2008, Penn Treaty reported a negative total statutory capital and surplus of $224 million, making the insurer insolvent. Ario said in a statement that the PID has been analyzing Penn Treaty’s assets, liabilities, reserves and surpluses since that time. ’Significant’ increase needed “Our comprehensive, independent evaluation has determined that the companies do not have the ability to pay future claims without significant rate increases that would have to be requested and approved in all 50 states,” he said. “In the current circumstances, those rate increases simply would not be fair to policyholders.” Go to DominionDental.com or call 877-559-9624 We Work For Your Benefit. Vision plans are underwritten by Security Life Insurance Company of America (Minnetonka, MN) and are marketed and administered by Dominion Dental Services USA, Inc. This communication is not intended for presentation, distribution, or dissemination to the public, and is for internal use by sales agents/brokers ONLY. 6 | Pennsylvania / New Jersey / Delaware Rehabilitation not enough “Keeping [Penn Treaty] in rehabilitation will cause substantial losses to policyholders which can be reduced and, in some cases avoided, in liquidation,” the petition states. “[Penn Treaty] if it remains in rehabilitation, even if it could raise rates by 60% over the next 10 years, will exhaust its assets in 2025 and will leave $2.2 billion of remaining policyholder liabilities.” He added that long-term care policies will not be canceled, except by the policyholder, and will be transitioned to the states’ guaranty funds once an order takes effect. Guaranty funds have the right to assess other insurance companies to cover policyholder claims up to coverage limits that vary by state, Ario noted. A spokesman for the National Organization of Life & Health Insurance Guaranty Associations told Bloomberg that Penn Treaty’s liquidation would be the largest in at least five years. Penn Treaty and American Network provide long-term care insurance to more than 120,000 policyholders nationwide. IFA Settlement: Coventry First, N.Y. reach deal From page 1 Access to the EyeMed provider network, one of the nation’s largest vision networks In the petition, Ario argues that “even under optimistic projections,” for premiums to be sufficient to support the coverage provided and for Penn Treaty to be solvent, it would need rate increases of 153% approved and in effect by July 2010, plus additional rate increases after that of 60% over 10 years. Indicating that policyholder claim payments “are our number one priority,” Ario said the petition was filed instead. consumer actions of the life insurance companies that are calculated to deprive policyowners of the full market value of their policies.” Through the settlement, Coventry was not assessed any fine or penalty. The insurer said it has paid more than $2.8 billion to consumers for insurance policies they no longer need. Over the past year, Coventry has paid policyowners five times more than they would have received had they surrendered their policies back to the insurance company, it said. According to Coventry, the parties agreed on a set of business practices establishing a model for the life settlement Insurance & Financial Advisor | IFAwebnews.com industry. This agreement provides for disclosure to New York policyholders of compensation paid to intermediaries in life settlements. Coventry said it has “long supported” legislation in the state requiring full disclosure of compensation and agreed to cooperate with the attorney general’s office to “ensure that the industry continues to support the interests of consumers.” “We will continue to fight for consumers’ rights to access the market value of their life insurance policies,” said Buerger. “We are proud to have created this market and to have paid consumers billions of dollars for their unneeded life insurance.” IFA November 2009 Employees to ‘share the burden’ in ’10 LEGALBRIEFS Surveys show employers looking for help covering double-digit health benefits hike News from the federal and state courts. Ex-AIG advisor gets prison time, despite use of voodoo Voodoo dolls and a psychic could not keep the former CEO of a Tennessee employee benefits administration company out of prison for cheating thousands of clients out of more than $19 million. Voluntary Benefits Barry Stokes, 52, CEO of Dickson, Tenn.-based 1Point Solutions, was sentenced to 151 months in prison for orchestrating the fraud, embezzling funds from victims’ 401(k), health savings and dependent-care accounts, according to the U.S. Attorney for the Middle District of Tennessee. Stokes was a former registered representative of AIG Financial Advisors who has been in jail awaiting sentencing since 2006. Part of that time behind bars, according to The Tennessean newspaper, was spent making voodoo dolls of financial victims and sticking them with pins to prevent them from testifying. Stokes also paid a psychic with a credit card to give him readings while in jail and wrote the psychic to say he was lighting candles and throwing salt over his shoulder in order to keep creditors and critics away, according to the report. When they receive their open enrollment materials this year, employees can expect to dig deeper into their pockets for their health benefits in 2010. Employers are expecting their workers next year “to share the burden of doubledigit rate increases,” said John Zern, U.S. Health and Benefits Practice director at Aon Consulting. November and December are traditionally the busiest months for health brokers, as the majority of companies implement new health benefits plans Jan. 1. Faced with a flagging economy, fewer than half of employee benefit plan spon- Minn. suing firms for promising affordable health care Health Insurance Financial Planning Charging them with “aggressively promoting” non-insurance products, Minnesota’s attorney general has filed suit against two companies. fastest growing careers. Consumer Health Benefits Association, a Missouri non-profit corporation with a headquarters in Florida, and Home Health America LLC of Nevada are the focus of a pair of civil suits filed by Minnesota Attorney General Lori Swanson, seeking injunctive relief, restitution for consumers and civil penalties. Both companies have reached consent agreements with other state regulators regarding their practices. is among the The Minnesota suit against CHBA alleges that the company violated the state’s consumer fraud and deceptive trade practices laws. Among the claims is that the company targeted people looking for affordable health insurance, misrepresenting that it offered health insurance or the “functional equivalent,” according to Swanson’s office. The suit against Home Health America and its owner, Michael Woodward, alleges violations of the state’s consumer fraud, deceptive trade practices, long-term care insurance and home solicitation laws. Swanson’s office said the company allegedly sold elderly customers longterm and home care coverage, while not licensed as an insurance company. Financial-management acumen is expected to be one of the most marketable skills in the next decade and the CFP® designation is the best known credential. Judge shaves no prison time off for false razor claims A Palmdale, Calif., man will spend more than 14 years in prison for trying to sue several razor manufacturers over the same injury, collecting $9,500 from the self-insured companies. PropertyCasualty Enhance your career opportunities by earning our Executive Certificate in Financial Planning, offered in partnership with Kaplan Schweser. Complete your certificate to sit for the CFP® certification examination in just nine months! Larry Butler, 40, was convicted of insurance fraud, grand theft and perjury, according to the California Department of Insurance. The department began an investigation after receiving a complaint from one of the four companies sued by Butler, who claimed that over a five-month period, the razors caused him to have ingrown hairs, resulting in scarring on his face. To support his claims, the department said, Butler submitted identical photographs of the alleged injury, and the same receipt and price quote for seeing a dermatologist to the companies. For program details and application, call 412.396.5600 or visit www.duq.edu/fp.This program is approved by the Veteran’s Administration for tuition funds. N.C. agent accused of embezzling funds from 90-year-old The owner of a Smithfield, N.C., insurance agency faces a pair of felony charges for allegedly cheating a 90-year-old woman out of $168,176, a case investigators believe is part of a larger scheme. Life Insurance For the latest Legal news go to IFAwebnews.com/Record Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor The next session begins on January 15. Courses will be held on Friday evenings and Saturdays on alternating weekends. Certified Financial Planner Board of Standards, Inc. owns the mark CFP®, which it awards to individuals who successfully complete initial and ongoing certification requirements. Charles Mark Hall, 50, owner of Market Street Advisors, was arrested with more charges pending as investigators say the total losses to his clients stands at $2.5 million, according to the North Carolina Department of Insurance. Hall is accused of embezzling and converting to his own use three separate annuities. Hall also allegedly convinced the woman to sign surrender forms for her annuities, then took the money without her knowledge, consent or endorsement, according to arrest warrants. sors say the money they pay toward workers’ benefits has increased this year, according to a Prudential Financial study. In 2007 and 2008, two-thirds of employers surveyed reported increasing their spending. Nearly half (41%) of employers expect to make substantial changes to their 2010 medical benefits, according to the Aon Consulting survey. Of those business owners, 70% said they are planning to increase employee contributions and 67% are expecting to raise copayments, co-insurance or out-of-pocket premiums, the survey found. About one-third of companies are maintaining their 2008 budget levels, while 15% say budgets decreased from last year. IFA Attend an information session on Wed., Nov. 18 - 5:30 to 7 pm or Wed., Dec. 9 - 5:30 to 7 pm. To register, call 412.396.5600. | IFAwebnews.com November 2009 | 7 White disconnects himself from robo-calls State senator denounces early Sunday morning call promoting financial services By Keith L. 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Don White (R-Indiana) is distancing himself from a recent round of early morning “robo-calls” touting financial services for Pennsylvania residents. Joe Pittman, chief of Don White staff for the chairman of the Senate Banking and Finance Committee, said the office received about two dozen calls from angry constituents over calls received between 4:30 a.m. and 5 a.m. Sunday, Sept. 27. The calls, Pittman told Insurance & Financial Advisor, featured a message from a “Jim White,” about a federal mortgage lending and housing program. Given Sen. White’s position with the insurance committee, Pittman said some callers were adamant that the call came from a “Don White,” hence the angry reaction. In a statement, the senator said he did not know a “Jim White” nor was he associated with is organization in any way. “I am extremely disgusted to learn of many residents receiving repeated calls in the early hours of Sunday morning,” White said. “Such activity goes way beyond bad taste and abysmal business sense – it is plain and simple harassment. I feel badly many people thought the calls were associated with me and my office because of the similar names.” Pittman said the calls, which were placed primarily in Armstrong County, were likely scheduled incorrectly, set to be automatically dialed at 4:30 p.m. rather than 4:30 a.m. Pittman said no one from White’s office could reach the financial services group directly. Constituents upset by the robocalls were urged to register their phone numbers under Pennsylvania’s “Do Not Call” program. IFA // HEALTH INSURANCE Coventry Health Care expands PPO network in mid-Atlantic Coventry Health Care, the Bethesda, Md.-based health insurer, has expanded its regional PPO network in the mid-Atlantic region. “This expansion of the regional PPO network will provide Coventry Health Care the opportunity to grow in the DC Metropolitan region, by offering our employers affordable pricing, great benefit plan designs and excellent customer service,” said Deborah Gough, Coventry’s vice president of sales, in a statement. The expanded network, which became effective July 1, will serve employers with employees along the I-95 corridor and in particular, employers with employees in the Washington, D.C., metropolitan area, according to the company. The regional PPO Network now includes Delaware, Maryland, Southeastern Pennsylvania, Southern New Jersey, Virginia, West Virginia and Washington, D.C. The company said its new network provides “a seamless and integrated PPO network solution” for employer groups throughout the mid-Atlantic region. The products based on this larger network will be sold through the company’s broker distribution and supported by Coventry’s sales and marketing teams located in Maryland, Virginia and West Virginia, the company said. IFA // HEALTH INSURANCE Penn. dental insurer donates $10,000 to clinic for uninsured Delta Dental of Pennsylvania is helping a community clinic get its dental program up and running through a $10,000 donation. The insurer, headquartered in Mechanicsburg, Pa., issued a grant to The Community Health Clinic of Butler County, which provides free medical care to more than 1,000 uninsured patients. The clinic, which opened in 2008, built two dental suites and enlisted dentists to provide services, but a budget shortfall has stalled the offering of dental services to low-income individuals with unmet dental needs. Insurance & Financial Advisor | IFAwebnews.com Gary D. Radine, Delta Dental president and CEO, said when the company heard about the clinic, “there was no question that we would do what we could to help.” Basic dental services such as cleanings, exams, fillings and extractions will be provided one to two times monthly to eligible patients. IFA News straight to your inbox. Subscribe at November 2009 // REGULATORY ACTION Va. regulator has ‘substantial doubt’ about York insurer By Bob Graham A Pennsylvania insurance company’s recent financial reports – noting a 71% decrease in its policyholder surplus in the last year and nearly $111 million in net losses for the second quarter – have raised “substantial doubt about its ability to continue” to operate, according to Virginia insurance regulators’ records. Lincoln General Insurance Co., based in York, Pa., reported in its June quarterly statement to Virginia regulators that it had a net loss of $110,966,613. The company also reported that its policyholder surplus decreased from $142.9 million July 1, 2008, to $41.7 million last July. The Virginia State Corporation Commission Bureau of Insurance intends to suspend the company’s license to operate in Virginia after Nov. 14 if the insurer cannot resolve the potentially hazardous condition to policyholders, according to Virginia insurance records, filed Aug. 31. The Order to Take Notice calls the situation “a growing concern.” IFA Fees: Groups don’t see hikes on horizon From page 1 PAHU support. “Paying the fee is a necessary part of doing business as an agent,” she said. “There are some carriers and employers that pay that fee on behalf of their licensed agents. It’s a good way to make sure that all stay current.” In New Jersey, there is also no word on raising licensing fees, according to the Independent Insurance Agents & Brokers of New Jersey. “For now, we are hopeful there are no plans for a change, but it could change with licenses or renewals for insurance producers ($80; up from $40), public adjusters ($250; up from $125) and surplus lines brokers ($625; up from $500). Fees for other services such as exams, copies of licenses and filings for appointments also doubled. Warren Rupar, president of the Independent Insurance Agents of Connecticut, ’The difficulty of the increases, for an agent, is that you can’t pass [it] on to your customer.’ ‘Quite a hardship’ Kathleen Glattly, chairwoman of the Insurance Agents & Brokers Service Group, serving Pennsylvania and Delaware, said an increased fee “would be quite a hardship,” given the toll on the industry the economy is having already. Kathleen Glattly “We are hearing from our agencies a decrease in revenues from last year and not hearing a lot of people growing their business,” she said. There are also businesses not making it, so it would be difficult for agencies we represent if there was an increase in licensure.” a new budget cycle [in the spring],” said Jeanne M. Heisler, government affairs representative for the IIABNJ. N.J. fee ‘adequate’ Heisler added that with the switch from a four-year to two-year license renewal process in the state, paying $150 every two years “is adequate, and we would oppose any change.” “In New Jersey, anyone who deals with the public needs a license,” she said. “So an agency needs to be licensed and so does its agents, so to increase that would be difficult, especially in this economy.” Among the increased fees facing Connecticut’s agents and brokers directly are told Insurance & Financial Advisor the increase “is one of those hard pills to swallow, but you know as a businessperson you are going to see it.” “You have to pay the fees to stay in business,” he said. “The difficulty of the increases, for an agent, is that you can’t pass the increase on to your customer. You need to absorb it. You throw that [on top of the difficulties from the economy] into one big pot and it’s difficult.” Diane Fowler, executive director of the Professional Insurance Agents of Connecticut (PIACT), said her group also “anticipated” the fee increases “as the state is looking for solutions to a growing budget crisis.” IFA :: Keith L. Martin 40% Off Any CAPE Delaware, New Jersey, or Pennsylvania Approved Insurance CE Online Self-Study Course ® 24 CREDITS FOR AS LOW AS $34.65! If You Don’t Pass, You Don’t Pay Does not apply to previous course purchases or course completions. No limit on the number of courses purchased. Cannot be combined with other promotions. Expires 12-7-09. NO EXTRA CHARGES • NO HIDDEN CHARGES • PRICE INCLUDES THE PENNSYLVANIA STATE FILING FEE www.capeschool.com Must register and complete the course online. After completing the course, enter promotional code IFA1109 at checkout to get the discount. CAPE Education ® A Family Business Professional Education Since 1974 Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com November 2009 | 9 New Jersey officials urge caution when considering life settlement purchases Commissioner warns if promises ‘too good to be true, they probably are’ Filed Under: Success. ****************************** “Insurance & Financial Advisor has been one of our single best marketing dollars spent. It reaches the heart of our marketing region where we’re looking for the greatest growth.” Jon Pappas President, Potomac Insurance Network Baltimore, Md. ****************************** INSURANCE & FINANCIAL ADVISOR publishes three print editions, mailed free of charge and read by more than 90,000 retail insurance and financial service professionals in Maryland, Washington D.C., Virginia, Pennsylvania, Delaware and New Jersey. Additionally, our website, IFAwebnews.com, is viewed by thousands of agents both regionally and nationally every day. Let us create a file for you. ******************** Call: 877-IFA-5001 IFAwebnews.com | advertise@IFAwebnews.com 10 | Pennsylvania / New Jersey / Delaware The New Jersey insurance commissioner is warning consumers to “take precautions” before signing any life settlement documents. New Jersey Department of Banking and Insurance Commissioner Neil N. Jasey issued the warning in the wake of media reports indicating a possible increase in demand for life settlements or viaticals. No complaints about Neil N. Jasey the practice have been reported to the agency, according to NJDOBI officials. Jasey urged “consumers to review life insurance policy sales very carefully and to take precautions before signing any documents pertaining to transactions involv- ing life insurance contracts,” according to a statement. “Consumers should exercise particular caution when considering a viatical settlement, the sale of a life insurance policy to a third party.” Jasey said the media attention could encourage more people to sell their policies to obtain cash. “Life insurance policy holders may find a financial solution that makes more sense and leaves them less vulnerable to offers that do not put their interests first,” the statement said. “If the promises made by a salesperson sound too good to be true, they probably are,” Jasey said. NJDOBI officials also urged consumers to verify that providers and producers involved in life settlement transactions are licensed in the state. IFA // LEGAL ACTION Scranton agency, home of former executive raided by state Agents with the Pennsylvania Attorney General’s Office raided the office of a Scranton, Pa., agency and the home of one of its former executives. The Citizens Voice (Wilkes Barre, Pa.) reported that agents with search warrants issued by a Harrisburg grand jury began arriving at the office of Murray Insurance Oct. 5 as part of an ongoing investigation into possible insurance fraud. Agents also searched the nearby home of Christine M. Oliver, the report said. Oliver, a former Murray employee, surrendered her insurance license last year af- ter signing a consent order stating she misappropriated $500,000 in client premiums. The search comes after the agency’s owner, Brian J. Murray, surrendered his insurance license and was forced to sell his agency by the Pennsylvania Insurance Department for failing to properly manage Oliver. Murray recently filed for Chapter 7 bankruptcy for himself and his business, listing individual assets and liabilities between $1 million and $10 million for himself and the agency, according to published reports. IFA // HEALTH INSURANCE UPMC lobbyist to pay fine for improper Pirates ticket usage A University of Pittsburgh Medical Center lobbyist used Pittsburgh Pirates baseball tickets purchased by the center’s Insurance Services Division to court film executives and others, according to the Pennsylvania State Ethics Commission. Leslie McCombs, a UPMC consultant, was fined $5,025 by the commission for failing to properly register as a lobbyist for the film company, Lions Gate Entertainment Group, and for failing to include a daytime phone number when registering as a lobbyist for UPMC, according to a commission de- Insurance & Financial Advisor | IFAwebnews.com cision this summer. The decision, which is confidential, was obtained by The Pittsburgh Post-Gazette. McCombs was lobbying for a state film tax credit and had the approval of UPMC President and CEO Jeffrey Romoff in spring 2007 to lobby for Lions Gate, according to the report, which noted that McCombs assured him that “UPMC signs will be prominently featured throughout series,” her reference to a miniseries, renamed The Kill Point, which began filming in March 2007. The UPMC Insurance Services Division provides health plans to about 6,000 employers and 1.4 million people. IFA November 2009 PeopleNews Insurance & Financial Advisor for CIGNA HealthCare, overseeing new business sales in the Northeast. Amber DiRocco Fahima (Faye) George-Harvey Russell Roeder AIA Benefits Resource Group of Mechanicsburg, Pa., recently hired Amber DiRocco as a client service manager responsible for the company’s ancillary benefit products and services division; Fahima (Faye) George-Harvey as a senior client Eve Pressley service manager to support the firm’s account executives; Eve Pressley as human resources manager; and Russell Roeder as a senior consultant for market development. F. Scott Addis, president and chief executive officer of King of Prussia, Pa.-based The Addis Group, will serve as society at-large director for the Chartered Property Casualty Underwriters Society for 2009-2010. Brad Mantzell David Irwin Brad Mantzell was named vice president and David Irwin chief operating officer for Sharon, Pa.-based Gilbert’s Insurance & Consulting. Ellen Goodman joined Simpson & McCrady, based in Pittsburgh, Pa., as director of marketing. Michael S. King joined HealthAmerica’s southeastern Pennsylvania region as sales director. Anthony Colistra has joined Care Improvement Plus, a Medicare Michael S. King Advantage health plan owned and operated by XLHealth as vice president of market growth and development. Colistra most recently served as vice president of national accounts Pennsylvania / New Jersey / Delaware Donn Sharer of Millstone Township, N.J.-based Sharer & Associates and Allstate New Jersey Insurance is one of several agency owners and personal finance representatives serving on Allstate New Jersey’s Business Advisory Board. Herbert Wall opened Property Loss/Claims LLC, a property claim consulting firm in Bethel Park, Pa. compensation; Gail L. Peterson to vice president and director of communications; and Stephen C. Petzold to assistant vice president of safety operations manager for Selective’s New Jersey region. Andrew S. Becker Send Your News! Cyndi Bennett Andrew S. Becker was appointed director of commercial lines pricing and research for Selective Insurance Co. of America, a subsidiary of Branchville, N.J.-based Selective Insurance Group. The company also appointed Cyndi Bennett to vice president of The easiest way to submit news about your promotions, new hires, awards and other honors is online. It’s fast and free. Phone: 877-IFA-5001 Fax: 410.667.7977 Email: Edit@IFAwebnews.com Smaller Jim Mohler was named region sales manager for Wexford, Pa.-based Nationwide Specialty Health, and is opening a new Nationwide Better Health division for the company. independent agencies are thriving! Leslie Heindel, executive client service agent for the benefits department of York, Pa.-based McConkey & Co. Insurance and Benefits, earned her Certified Employee Benefit Special- Leslie Heindel ist designation. The Alternative The Strategic Independent Agents Alliance (SIAA) is the future of insurance distribution … NOW. Since 1983, SIAA and our Master Agencies have made a business out of helping local independent agencies stay independent, while helping Captive Agents, Direct Writers, Producers, and Life and Financial Service Agents become independent. Get Instantly Big THAT IS IF YOU ARE AN SIAA INDEPENDENT STRATEGIC AGENCY! As soon as you join an SIAA Master Agency, you become instantly BIG by accessing the companies that you need in With access to many competitive companies and preferred commissions and profit sharing without minimums, SIAA Independent Strategic Agencies ARE thriving! To secure your future, keep the customers you have and to gain new ones, you need SIAA. Albert J. “Bert” Kieres joined Miers Insurance of Allentown, Pa., as a business insurance account executive. Brian O’Connor joined Liberty Insurance Albert J. “Bert” Agency of Pittsburgh, Kieres located in Scott Township, Pa., as a commercial insurance account executive. order to compete with and win against any agency. Your agency’s income and value will increase beyond any amount that you can generate on your own. Visit our website at www.siaa4u.net TODAY to find out how over 3,000 independent agencies like yours have increased their income and value by joining SIAA. OVER 75 AGENCIES IN PENNSYLVANIA! Cappy Stults of Highstown, N.J.-based Allen & Stults will serve on the national Big I Consumer Agents Portal Task Force and the Professional Liability Committee; Jacki Frank of Brick, N.J.-based Tri County Agency on the Council for Best Practices; and Sheri Acconzo, IIABNJ president and CEO, as chair of the IIABNJ co-branded Website Oversight Task Force. Now nationally at over 3,000 agencies and $6 billion in premium Beth Hartman of Valley Agency in Chambersburg, Pa., earned her Certified Insurance Service Representative designation. Insurance & Financial Advisor | IFAwebnews.com November 2009 | 11 Debate: Commissions disclosure returns to spotlight From page 1 eral Eliot Spitzer. “What’s really happening here is that the mega-brokers regret acquiescing to Spitzer and Company,” said Wesley Bissett, senior counsel for government relations for the Independent Agents & Brokers of America. The possible end of those bans has lead the National Association of Insurance Commissioners to coordinate a new Broker Compensation Task Force, headed by Illinois Insurance Director Michael T. McRaith, to coordinate the impact for state Michael McRaith regulators. “This is a difficult issue, but not one that is cause for great alarm,” McRaith told Insurance & Financial Advisor. “It reflects the factual reality at least one regulatory agreement has been amended and if the other three are amended, there are settlements that are affected.” Guidance for producers The Broker Compensation Task Force’s charge also called for promoting “best practices in related disclosure for state insurance departments and regulated entities to consider implementing,” according to the NAIC. McRaith said he is unsure the group will address that second charge, as “I’m not certain it is appropriate for us, at this time, to address that concern.” He added that if the group addressed the matter, it would not be in creating a model regulation or statute for states, but rather “as a service to producers ….so they have a sense of what are the guidelines and what are thoughtful ways to evaluate disclosure. “We know the industry as a whole has moved toward in- 12 | Pennsylvania / New Jersey / Delaware creased transparency,” McRaith said. “As it evolves into a customary practice, producers are asking us for guidance. “The important message to agents and brokers is to understand that we, as regulators, have tremendous respect for their interaction with consumers, the service they provide and the value of that relationship,” he said. New York moves forward One of the outcomes from the mega-broker deals four years ago was New York exploring the topic of broker compensation transparency, an issue its insurance department and attorney general’s office revisited in hearings last summer. “Out of the blue, New York announces they will have hearings and what is happening now could reopen this otherwise dormant issue,”Bissett said at a recent industry event in Maryland. In September, the New York State Insurance Department submitted Insurance & Financial Advisor | // Mid-Atlantic states still mulling compensation rules Maryland Insurance Commissioner Ralph S. Tyler told Insurance & Financial Advisor this spring he would explore enacting a rule like New York’s and was collecting input from stakeholders. Recently, Tyler said he has spent the past few months doing just that to “review information and decide a direction to pursue.” “The reaction varies from those who feel fairly strongly this is something we should do, those who are indifferent and others who strongly oppose it,” he said. “I think we’ll make a direction about the direction we plan to go in very soon.” Former commissioner of the District of Columbia’s Department of Insurance, Securities and Banking, Thomas E. Hampton, said he hoped to have a new regulation in effect by the end of the year, but his successor is taking a step back. “At the present time, I do not have a proposal to implement any new disclosure regulations,” said Acting Commissioner Gennet Purcell. “I am, however, aware of it and looking into the issue, monitoring our neighboring jurisdictions and will make a determination as to what stance will appropriately inform and protect our District consumers going forward.” Officials in Delaware, who indicated this summer that they were in the fact-finding phase of considering commission disclosure rules, did not respond to inquiries for an update on their progress. :: By Keith L. Martin new rules on producer compensation transparency to the governor’s office for review, bringing it closer to becoming regulation. The proposed rule requires oral or written disclosure of compensation prior to the submission of an application and, if requested, IFAwebnews.com additional information including how compensation can vary and gives the purchaser up to three years after a policy is issued to request the disclosure. Bissett said the Big I has “serious questions” about the department’s legislative authority on the matter. IFA November 2009 On the Hill Calendar of Events has gone digital. News From The Nation’s Capitol Prudential calls for simple disclosure in pension reform Reinsurance regulation bill by NAIC pitched to Congress Government reform of pension plan regulations should guarantee participants that disclosures will be “relevant, timely and succinct,” according to Prudential Financial. The National Association of Insurance Commissioners will send to Congress a federal bill to modernize the regulation of reinsurance. The Newark, N.J.-based financial services firm recently had three executives testify, along with other industry leaders, before the U.S. Department of Labor’s ERISA Advisory Council, which is weighing possible reform. The Prudential executives called on the Department of Labor, the U.S. Treasury and the Securities and Exchange Commission to better coordinate retirement plan notice and disclosure requirements. “We strongly urge active and coordinated pursuit of any actions needed to bring about improvements to required participant notices and general retirement literacy,” said Michelle Morey of Prudential Retirement. Repeal of federal antitrust exemption for insurers sought Patrick Leahy, chairman of the U.S. Senate Judiciary Committee, introduced a bill eliminating the federal antitrust exemption given to health and medical malpractice insurance companies, as a means of cutting costs. If approved by Congress and President Barack Obama, the bill would repeal the exemption under the 1945 McCarran-Ferguson Act, which empowers states to regulate “the business of insurance.” To provide the latest, most accurate Calendar of Events information, the calendar is now online at IFAwebnews.com/calendar. A print calendar will no longer appear each month. Associations and other groups are encouraged to post events, seminars and other activities on the calendar at no charge. It’s quick, easy and always up-to-date. The Reinsurance Regulatory Modernization Act of 2009 would create “national reinsurers” located in the U.S. and “port of entry reinsurers” outside of the country. Each class would be governed by a state regulator with a federal review board for evaluating states and non-U.S. jurisdictions. “We are supporting this federal legislation in order to preserve and improve state-based regulation of reinsurance, ensure timely and uniform implementation of this legislation Scott Richardson throughout all states, and as a more comprehensive alternative to the reinsurance provisions of the recently passed Nonadmitted and Reinsurance Reform Act,” said Scott Richardson, acting chairman of the NAIC’s Reinsurance Task Force. The Northeast’s Leading Independent Managing General Agent and Excess & Surplus Lines Broker Now Appointing Agents and Brokers in Pennsylvania – New Jersey – Maryland – Delaware No Account is too small or too BIG! White House praised for work to improve 529 college plans Professional Liability • D&O/EPLI • Architects & Engineers • Allied Medical • Miscellaneous E & O • Real Estate • Consultants • Technology E & O • Contractors Professional A national group advocating for reforms to 539 college plans at the state and national level is commending the Obama Administration for its dedication to aid Americans in saving for college. Patrick Leahy Leahy (D-Vt.) said insurers are treated differently than other companies in the U.S. and the bill would hold insurers to greater penalties for “flagrant antitrust violations.” “A few industries have used their influence to obtain a special, statutory exemption from the antitrust laws, and the insurance industry is one of them,” he said. “In the markets for health insurance and medical malpractice insurance, patients and doctors are paying the price, as costs continue to increase at an alarming rate. Insurers should not object to being subject to the same antitrust laws as everyone else.” Pennsylvania / New Jersey / Delaware Environmental • Environmental Contractors • Non Environmental Contractors - Pollution • Site Coverage The College Savings Initiative, a joint venture between the public policy advocate New America Foundation and the Center for Social Development at Washington University in St. Louis, Mo., recently praised the White House for its support of the plans. In September, Vice President Joe Biden hosted a forum on college affordability and the U.S. Treasury released an interim report on the effectiveness of 529 plans. Contact us: Products Liability • Builders Risk • Coastal • Vacancies • Apartments/Condominiums General Liability • Contractors • Special Events • Distributors • Vacancies • Real Estate • Nurses Registry • Landscapers • Snow Plow • Welders • Apartments/Condominiums • Manufacturing and Non Manufacturing • Discontinued Products/ Completed Operations Umbrellas/Excess Liability Inland Marine • Builders Risk • Contractors Equipment • Special Floaters • Medical/Scientific Equipment Rick Sullivan – rsullivan@ctunderwriters.com Rita Hanebury – rhanebury@ctunderwriters.com (610) 260-1499 FAX (610)828-8257 WWW.CTUNDERWRITERS-PA.COM “College savings plans have been around for nearly two decades now, and while they were originally intended to help moderate-income families save for college, we believe that they can be helpful in increasing college access and affordability for families at every income level,” said Jackie Williams, director of the College Savings Initiative, in a statement. Insurance & Financial Advisor Property 600 West Germantown Pike, Suite 400 Plymouth Meeting, PA 19462-11046 | IFAwebnews.com Put M.I.C.K.® to work for you! Multiple Insurance Calculator Kit November 2009 | 13 Concerns remain over revamped federal insurance office bill NAIC fears new national bureau could ‘displace’ work of state-based regulators By Keith L. Martin Legislation aimed at creating a national insurance office has a new name, but the same proponent seeking to establish a federal insurance regulator. Rep. Paul Kanjorski (DPa.) released a discussion draft of HR 2609, originally dubbed the Insurance Information Act of 2009 when it was released in May. The new draft, called the Federal Insur- Paul Kanjorski ance Office Act of 2009, is similar to the bill Kanjorski introduced in last year, which died in Congress. The intent of Kanjorski’s bills, to create the national office, is backed by the Obama Administration and included in its financial services regulatory reform, which has taken a back seat to health care reform. pertise within the federal government regarding the industry, especially during the collapse of American International Group and last year’s turmoil in the bond insurance markets,” the congressman said. Bill ‘strays too far’ Impact of AIG The Federal Insurance Office Act calls for the creation of an office within the U.S. Treasury to “provide national policymakers with access to the information and resources needed to respond to crises, mitigate systemic risks, and help ensure a well functioning financial system,” Kanjorski said. “Insurance plays a vital role in the smooth and efficient functioning of our economy, but the credit crisis highlighted the lack of ex- Testifying before Congress, the National Association of Insurance Commissioners said the proposed federal office should connect state regulators rather than “displace or diminish” their work. “A formal federal interface is appropriate, but the current ...proposal strays too far from past legislation that included important safeguards against preemption of state laws and consumer protections,” said NAIC CEO Therese Vaughan. IFA Excellent products. High compensation. Great service. 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Utilizing its claims data, State Farm estimates that 2.4 million collisions between deer and vehicles occurred in the U.S. from July 1, 2007 to June 30, 2009. The insurer said that tally, 100,000 collisions per month, is 18.3% more than five years earlier. In New Jersey, the likelihood is 1 in 182 and for Delaware, 1 in 198. IFA // EMPLOYMENT The Hartford adding 400 jobs in Lehigh Valley through 2010 The Hartford announced it will add another 400 jobs in the Lehigh Valley through 2010, according to the Allentown Morning Call. The announcement came at a recent job fair in Allentown, Pa. Jeff Bergen, assistant vice president of sales, told the newspaper that the jobs are with The Hartford as well as its affiliated health insurance company, Catalyst 360. The company currently employs about 1,200 in the Lehigh Valley. Bergen said The Harford has been “very successful” in hiring in the area and is expanding because it can find good employees, the Morning Call reported. IFA // LEGAL ACTION Williamsport man cleared in workers’ comp. fraud trial A Lycoming County jury determined that a Williamsport, Pa., man was not guilty of trying to collect $32,000 in workers compensation benefits by lying about a job-related injury. Terry Hill, 39, was cleared of charges of workers compensation insurance fraud and criminal attempt to commit theft by deception, according to a report. Hill said he hurt his knee lifting garage door panels as a temporary employee at Thermacore in 2005, the report said. However, at least one witness testified he saw Hill hurt himself while lunging for a volleyball at a company picnic. Hill’s attorney said it was quite possible his client aggravated the knee during the volleyball game and the burden was on the commonwealth to prove otherwise. IFA November 2009 NewProducts For more go to IFAwebnews.com/Products ‘Life Events’ kit assists advisors meet clients’ needs Principal Financial Group is offering financial professionals a new set of tools to identify opportunities to help clients address the numerous planned and unplanned events in their lives. deductible, co-insurance and length of coverage needed, according to the company. Clients also have the choice to purchase the product either through their professional health insurance agent or online through the company’s direct insurance agency, HCC Medical Insurance Services. The new “Life Events” kit is the latest segment of The Principal’s “More Business. Less Time.” program, helping financial advisors work their book of business easily and efficiently, according to the company. The company said the product is appropriate for those in transition such as recent college graduates, unemployed individuals, new employees awaiting benefit eligibility and those seeking an alternative to COBRA coverage. Financial Services The company said the kit provides step-bystep instructions and effective marketing materials focusing on: how to identify when life events are occurring; what life event strategies to use with clients; how to help clients identify action steps through a series of event-specific checklists; and how to get started using life events to build an existing book of business. New service line coverage for homeowners comes to surface A new product by Hartford Steam Boiler Inspection and Insurance Co. is designed to aid homeowners in the event an outdoor water, sewer or electrical service lines fails, causing damage to their homes. PropertyCasualty The Hartford, Conn.-based company said that most homeowners don’t know that they own outdoor service lines and are responsible for repairs, as the damage is excluded under most homeowner policies. The new service line coverage is added to the policies of other insurance companies and pays up to $10,000 per service line break, according to Harford Steam Boiler. The coverage is provided as an enhancement to a company’s homeowner policies or packaged in an extended coverage endorsement, with a deductible that follows the homeowners policy. Insurer renames short-term medical insurance product Formerly named the Amigo Short Term Medical Plan, HCC Life Insurance Co. announced that the product is now known as HCC Life Short Term Medical. Life Insurance The product offered by the Indianapolis, Ind.based company is designed to provide healthcare coverage for individuals and families in need of medical insurance on a short-term basis. HCC Life STM features a choice of Pennsylvania / New Jersey / Delaware Highway, street and road contractors program rolls out To help meet the need for added coverage to those working to improve the nation’s infrastructure, Travelers is paving the way with a new highway, street and road contractors program. PropertyCasualty The Hartford, Conn.-based company developed the IndustryEdge program to meet the specific and risk management needs of these professionals, it said, who have 20 or more employees. Through feedback from its independent agents, Travelers said it built the program to provide a program that addresses general liability, workers compensation, umbrella, contractors pollution liability and other coverage for these specific professionals. The product also features a collection of safety and risk management resources for contractors and benefits from Travelers’ experienced construction claims staff to work exclusively on handling claims fairly and efficiently, according to the company. New dual coverage UL policy pays benefit on first death The Phoenix Cos. introduced a new first-to-die universal life insurance product for two lives, featuring flexible premiums and cash accumulation. Life Insurance The Phoenix Joint Advantage Universal Life product gives customers vital insurance protection and the opportunity to grow their cash values, according to the company, headquartered in Hartford, Conn. The new stand-alone product is designed to appeal to couples or small business partners who are concerned about cash flow or liquidity on the first death. The new product pays a death benefit on the first death and, with the addition of the Survivor Purchase Option Rider on a policy, the surviving spouse or business partner can buy a new Phoenix policy at that time with no need for medical evidence or insurability. Insurance & Financial Advisor | IFAwebnews.com November 2009 | 15 For the Record and theft by failure to make required disposition of funds, charges she failed to report within 30 days, as required. Pennsylvania Agent & Carrier Actions The following summaries are based on information obtained from the Pennsylvania Department of Insurance. ■ Stephen Honowitz Lansdale, Pa. Action: Five years of license supervision Synopsis: Honowitz was found to have failed to report on renewal applications, appointment applications and a Jan. 19 electronic application for a resident viatical settlement broker license that he was convicted in June 1975 of four felony counts of distribution of narcotics and non-narcotic drug controlled substances. Docket No. CO09-04-016 ■ Michael Clineff Westgrove, Pa. Action: Three years of license supervision Synopsis: Clineff was found to have failed to report on a March 25 electronic application for a resident producer license his August 1989 convictions on felony and misdemeanor drug charges. Docket No. CO09-03-005 ■ FINRA Case #2007010438801 ■ N.J. Agent and Carrier Actions The following summaries are based on information obtained from the New Jersey Department of Banking and Insurance. ■ FINRA Case #2007009411901 ■ FINRA Case #2008014201601 ■ FINRA Actions The following summaries are based on information obtained from FINRA. Akim Frederic Czmus Philadelphia, Pa. Action: Barred from association with any FINRA member Gregory Nicholas Elinsky Westchester, Pa. Action: Suspended by FINRA from Oct. 16, 2008, to June 4 Synopsis: Elinsky was suspended for failing to comply with an arbitration award or settlement agreement under FINRA Rule 9554. Consent Order #E09-46 ■ David Edward Weiner Tenafly, N.J. Action: Fined $5,000 and suspended from associating with any FINRA members through July 11, 2011 Synopsis: He was found to have failed to appear for a FINRA on-the-record interview. Triad Healthcare Inc. Plainville, Conn. Action: Paid a $50,000 fine and remediated improperly denied or underpaid claims Synopsis: Triad, a licensed organized delivery system, denied or underpaid certain chiropractic claims on the erroneous basis that the underlying services were subject to precertification. Tyler Anders Waltsak Wall Township, N.J. Action: Barred from association with any FINRA member Synopsis: Waltsak was found to have failed to respond to a FINRA request for documents and information, and engaged in outside business activities without providing written notice to his member firm. Docket No. CO09-03-001 Diane Batt Erie, Pa. Action: License revoked and five-year future license supervision Synopsis: Batt was found to have failed in June 2008 to forward a policyholder’s full cash auto premium of $688 to her employer, Bayline Insurance Agency. She only forwarded half to Erie Insurance and paid the other half with a personal check. In August 2008, she was charged by the McKean County District Attorney’s Office with theft by unlawful taking Gretchen J. Bartram Oxford, Pa. Action: Five years of license supervision Synopsis: Bartram failed to report a May 2008 criminal conviction involving misdemeanor possession of a controlled or counterfeit substance. Docket No. CO09-04-022 ■ Synopsis: Czmus was found to have failed to appear for a FINRA on-the-record interview and willfully failed to disclose material information on his Uniform Application for Securities Industry Registration or Transfer (Form U4) Actions by other states The following summary is based on information obtained from the state noted in the last line of the item. ■ Federal Insurance Co. White House Station, N.J. ■ Great Northern Insurance Co. White House Station, N.J. ■ Pacific Indemnity Insurance Co. White House Station, N.J. Action: Paid a $3,000 fine, based on $1,000 per company Synopsis: Companies were found to have issued insurance contracts or policies not in accordance with rate and supplementary information filings in effect for the companies. Virginia Case No. INS-2009-00098 New Insurers The following new insurers were recently noted by the Maryland Insurance Administration. American Summit Insurance Co., P.O. Box 2650, Waco, TX 76702, domiciled in Texas. Eastern Advantage Assurance Co., P.O. Box 83777, Lancaster, PA 17603, domiciled in Pennsylvania. Envision Insurance Co., 2181 East Aurora Road, Twinsburg, OH 440897, domiciled in Ohio. Express Scripts Insurance Co., Mailstop HQ2E04, Saint Louis, MO 63121, domiciled in Arizona. OneCIS Insurance Co., 11860 West State Road 84, Suite 1, Davie, FL 33325, domiciled in Illinois. Starr Indemnity & Liability Co., 90 Park Avenue, 7th Floor, New York, NY 10016, domiciled in Texas. SureTec Insurance Co., 925 Echo Lane, Suite 450, Houston, TX 77204, domiciled in Texas. Universal Health Care Insurance Co. Inc., 100 Central Ave., Suite 200, St. Petersburg, FL 33701, domiciled in Florida. New Risk Retention Groups The following are new risk retention groups, based on the Maryland Insurance Administration’s records. ARCOA Risk Retention Group, 2721 N. Central Ave., Phoenix, AZ 85004, domiciled in Nevada. 16 | Pennsylvania / New Jersey / Delaware Insurance & Financial Advisor | IFAwebnews.com Architects and Engineers Insurance Co., 2056 Westings Ave., Suite 20, Naperville, IL 60563, domiciled in Delaware. ARISE Boiler Inspection and Insurance, Company Risk Retention Group, P.O. Box 23790, Louisville, KY 40223, domiciled in Kentucky. Caring Communities, A Reciprocal Risk Retention Group, 20 Kimball Avenue, Suite 305, South Burlington, VT 05403, domiciled in Washington, D.C. College Risk Retention Group Inc., P.O. Box 530, Burlington, VT 05402, domiciled in Vermont. Fairway Physicians Insurance Co., 15255 N. 40th Street, Suite 109, Phoenix, AZ 85032, domiciled in Washington, D.C. ICI Mutual Insurance Co., 40 Main St., Suite 500, Burlington, VT 05401, domiciled in Vermont. Wellspan Reciprocal Risk Retention Group, 100 Bank St., Suite 610, Burlington, VT 05401, domiciled in Vermont. New Surplus Lines Insurers The following are new surplus lines insurers, based on Maryland Insurance Administration records. Merchants National Insurance Co., 250 Main St., Buffalo, NY 14202, domiciled in New Hampshire. Starr Surplus Lines Insurance Co., 90 Park Avenue, 7th Floor, New York, NY 10016, domiciled in Illinois. United Specialty Insurance Co., 8200 Anderson Blvd., Fort Worth. TX 76120, domiciled in Delaware. Redomestications The following companies were redomesticated, based on Maryland Insurance Administration records. Continental Heritage Insurance Co., from Ohio to Florida. Fairmont Specialty Insurance Co., from Delaware to California. SPARTA Insurance Co., from Massachusetts to Connecticut. Union Central Life Insurance Co., from Ohio to Nebraska. Verlan Fire Insurance Co., from Maryland to New Hampshire. XL Select Insurance Co., from Oklahoma to Delaware, // CRIMINAL CASE Pennsylvania man gets probation for false auto claim A Souderton, Pa., man received two years probation after trying to convince his insurance company that damage from an accident was done by thieves. Kyle Williams, 34, pleaded guilty to an attempted theft charge, according to the Doylestown Intelligencer. Williams damaged his vehicle in a 2007 accident, but his insurance policy did not cover any of the damage, according to the report. The insurer was still notified about the accident and took photos of the vehicle. A month later, Williams told police his car was stolen from outside his residence. When it was recovered a week later, Williams asked the insurer to pay for damage he said occurred during the theft. IFA November 2009 NAIFA-Greater Philadelphia members Barbara Gelber and David Barrist (right) visit with Pennsylvania State Rep. Michael F. Gerber during NAIFA-Pennsylvania’s Annual Day on the Hill. For more photos, visit IFAwebnews.com and click on “Photo Gallery.” NAIFA-PA visits state legislators in Harrisburg with call for cooperation Industry professionals offer expertise as ‘a resource’ to elected officials in Harrisburg By Bob Graham About 40 members of the Pennsylvania chapter of the National Association of Insurance and Financial Advisors visited state legislators in Harrisburg, Pa., Oct. 6, delivering a message of cooperation to politicians. The annual Day on the Hill gives NAIFA members from all over the state the chance to meet with their district legislators or staff members. “We are not asking for anything in particular,” Matt Steck, a NAIFA-PA lobbyist with Greenlee Partners, told attendees before they set out in small groups of two to four members. “The message is a good one. You are not beating them up on the budget.” Steck warned members that the state legislators had been battling over the budget at the time of the visit and probably would welcome the distraction offered by NAIFA’s agenda. Where in the past, the group asked legislators to approve or kill bills of interest, this year’s list of concerns were minimal. with SAVOY ASSOCIATES. Many discussions focused more on how General Assembly members can call on NAIFA for expertise on insurance and financial service matters. “Our message is that we want to be a resource to you,” David Barrist, president of the Greater Philadelphia chapter of NAIFA, told Rep. Michael F. Gerber, a Democrat serving Montgomery County, Pa. “We like things the way they are, and we want to continue to provide people with the products we offer,” added Barbara Gelber, a NAIFA-GP member from Brokerage Concepts Inc. “We don’t want to explain to them that what we promised has changed because of what happens here.” Among the concerns Steck suggested members might address with the legislators they meet were a collection of bills seeking to tighten regulations for insurance fraud prevention and detection, an insurance bad-faith bill seeking to require juries to hear all cases, a bill that would add new requirements for producers handling annuities, and two budget bills regarding a tax on managed care organizations and a capital stock and franchise tax. IFA As a leading health and ancillary regional general agency, Savoy Associates can help you make the most of your abilities with our continuing education programs, online knowledge base, expert advice, and renowned industry professionals - all at your service. And our unique team-based structure gives us the flexibility to personalize the type of assistance that works best for you and the business owners who put their trust in you. Expand your Knowledge Wield your Talent Bolster your Relationships Elevate your Service Flex your ability with Savoy Associates. Visit our website to learn more and to view our schedule of free Continuing Education courses! // LIFE INSURANCE Luzerne Co. agency to save $120,000 with switch of carriers The Luzerne County Transportation Authority will see a savings of nearly $120,000 over the next two years after it switched carriers for some of its insurance policies. The board approved a switch from Pennsylvania / New Jersey / Delaware Sun Life to Unum for its short- and longterm disability, accidental death and dismemberment and life insurance for current employees and to increase some death benefits, according to the WilkesBarre Times Leader. IFA Insurance & Financial Advisor 877.584.8112 www.savoyassociates.com | IFAwebnews.com November 2009 | 17 Judge approves class action for Erie Indemnity claims adjuster suit Initial approval by federal court lets case regarding overtime pay move forward A U.S. District Court judge has given his preliminary approval of a class action suit against Erie Indemnity Co. alleging the company failed to pay overtime to claims adjusters. John Stanislaw, the lead plaintiff in the case, says since February 2006, claims adjusters in the Murrysville, Pa., office have been denied overtime pay because Erie Indemnity management altered pay records or knowingly failed to record pay hours adjusters worked outside the office, according to the Erie Times News. The case was originally filed in 2007, seek- ing the insurance company to pay overtime and interest, damages and penalties on wages to claims adjusters who were affected. U.S. District Court Judge Sean J. mailed to affected employees of the Murrysville office, the report said, who may join the suit and share in any proceeds. Erie Indemnity, which has denied the Insurer accused of altering pay records, failing to record pay hours for its employees. McLaughlin ruled recently that Stanislaw presented enough evidence to pursue his claim that other adjusters were treated similarly by the company, the management arm of Erie Insurance Group. 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Toll Free 866-244-5660 CRN201109-124900 smartchoicepa@windstream.net • www.smartchoiceagents.com 18 | Pennsylvania / New Jersey / Delaware Tax-form scouring nets 3,000 NJ FamilyCare enrollees New Jersey’s effort to find possible enrollees in state-funded health insurance programs from tax forms appears to be working, state officials said. The Express Lane Eligibility project, the first in the U.S., led to nearly 3,000 new children enrolling in the NJ FamilyCare program in its first three months, state officials said. Through the program, NJ FamilyCare applications have been sent to families who indicated on their 2008 state tax forms that at least one child in their household was uninsured. Neil N. Jasey, commissioner of the New Jersey Department of Banking and Insurance, said the program’s success in part explains the state’s reduction in the number of uninsured people by more than 11% or 147,000 individuals. IFA // TECHNOLOGY New Jersey health insurer sees big hike in online claims Call 267-419-1180 ® // HEALTH INSURANCE Insurance & Financial Advisor | IFAwebnews.com In what it says is a move away from more expensive and time-consuming paper transactions, AmeriHealth New Jersey has witnessed a 50% increase in claims submitted electronically by its providers. The insurer, with offices in Iselin and Mt. Laurel, N.J., says the increase equates to three out of every four claims transmitted by computer. The company’s goal, it said, is to have 90% of all provider claims submitted electronically within the next two years. “We are working in close partnership with our providers to help them make the shift,” said Judith Roman, AmeriHealth New Jersey president and CEO, in a statement. IFA // DONE DEAL Aetna to provide Medicare plans to Pa. trust members The Pennsylvania Employees Benefit Trust Fund has selected Aetna as the sole provider of Medicare Advantage PPO plans to retired state employees statewide. Under the contract, which takes effect Jan. 1, 2010, Blue Bell, Pa.-based Aetna will also be one of three health plans providing Medicare Advantage HMO plans to retired state employees in Southeastern Pennsylvania and select sites outside of the state. IFA November 2009 In Memoriam ■ Catherine Binetti-Chiorazzi, 61, of Secaucus, N.J.; former vice president of Binetti and Insurance Co. in Union City, N.J. ■ Mary J. Butler, 83, of Lawrenceville, N.J.; former employee with the New Jersey Department of Banking and Insurance. ■ Richard Clark Caffee, 89, of Ewing, N.J.; former employee of Metropolitan Life Insurance Co. ■ James Gould Fischer, 84, of Bucks County, Pa.; long-time insurance agent with State Farm. ■ Anne M. (Quirk) Hannan, 77, of Ocean City, N.J.; former claims adjuster for Narrigan Insurance Co. in Radnor, Pa. ■ Walter A. Hartye Jr., 71, of Jersey City, N.J.; retired insurance agent with John Hancock. ■ George Hayeck, 67, of Lower Gwynedd, Pa.; 25-year career as agent, account vice president and human resources manager for Liberty Mutual Insurance. ■ George F. Kennedy, formerly of Philadelphia, Pa.; former agent for New York Life Insurance in Bala Cynwyd, Pa. ■ John J. Lister, 82, of Villanova, Pa.; actuary with Marsh & McClennan, then firm owner in Drexel Hill and Villanova. ■ John P. McAuliffe, 67, of Verona, N.J.; 32year insurance career included Prudential Insurance Co. in Morristown, Newark and New York City, and Hartford Insurance, retiring as group regional sales manager in 1999. ■ Robert E. “Bob” Ohle, of Monroe Township, N.J.; 30-year agent and appraiser for Allen & Stults Insurance Agency. ■ James J. Sheeran, 84, of Princeton, N.J.; former New Jersey Insurance Commissioner (1974-1982) and co-founder of NJ CURE auto insurance and NJ PURE for medical malpractice insurance. ■ F. Oliver “Ollie” Steinmtez, 80, of Wildwood Crest, N.J.; 40-year employee of Insurance of North America, including president of employees’ association. ■ Geraldine R. Smith Tornetta, 72, of Norristown, Pa.; former employee of World Life Insurance Co. ■ Raymond C. Turoni, 77, of Wyoming, Pa.; retired insurance agent with Prudential. ■ Jane M. Connolly Walsh, 79, formerly of Paramus, N.J.; former employee of Equitable Life Insurance. ■ William Weber, 57, of Phoenixville, Pa.; president of Affinity Insurance Co. in Hatboro, a division of AON Corp; also held positions with Allstate and Independence Blue Cross. ■ Edgar M. Wright, 59, of Fayetteville, Pa.; agent with Red Oak Insurance Agency in Chambersburg for the last 10 years. Pennsylvania House approves landslide insurance program Bill would fill need not met by private insurance companies, legislator says The Pennsylvania House Insurance Committee has approved legislation to establish the Pennsylvania Landslide Insurance and Assistance Program, which would be operated by the Department of Environmental Protection. Rep. Tony DeLuca (DAllegheny) said the program, which still needs the approval of the full House and Senate, would fill a need not served by private insurance companies. Tony DeLuca “I know many people in western Pennsylvania have lost their homes to landslides because they did not have an opportunity to purchase insurance to protect their homes,” DeLuca said in a statement. “This program would give them gram to help residents with repairs. DeLuca said the funding would be administered by a Pennsylvania Landslide Insurance and Assistance Board. The board members would determine Proposed initiative would include insurance fund, loans and grant program to aid repairs. an opportunity to buy landslide insurance, which is not offered right now by the private insurance companies.” The legislation, H.B. 523, would create a statewide program consisting of three parts: an insurance fund; a revolving loan program, which would include a $2.5 million low interest loan fund; and a grant pro- insurance eligibility and coverage limits, and regulate the adjustment and settlement of claims. DeLuca added that mine-related subsidence or heavy rains can cause the earth to move and result in severe damage to homes. He said many other areas in the state are susceptible to landfills. IFA The CBPI Core Value Proposition • Committed to Growing your Business • Quality Service with a Smile • Honesty and Integrity • 30 Years of Service • Mult-line Portfolio and Expertise We’re truly a one-stop-shop! 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