Directory of national, local agencies and help lines

Transcription

Directory of
Local and National
Agencies and
Helplines
www.hillingdon.gov.uk
10789 Community Safety Directory.indd 1
21/03/2011 15:05
In an emergency,
with immediate
threat to safety,
always dial 999.
21/03/2011 15:05
Contents
Hillingdon Independent Domestic Violence Advocacy Project (IDVA)...................... 2
Metropolitan Police...................................................................................................... 2
London Borough of Hillingdon Housing and Social Services.................................... 3
Housing......................................................................................................................... 3
Social Services............................................................................................................. 3
Supporting people services......................................................................................... 4
Health and disabilities services.................................................................................. 4
Voluntary sector agencies........................................................................................... 6
Legal, benefits, welfare and advice services............................................................. 8
Children and young people’s services........................................................................ 9
Young people’s centres.............................................................................................. 10
Therapy and counselling services............................................................................ 11
Families information services................................................................................... 12
Children’s centres...................................................................................................... 12
Legal and housing services....................................................................................... 15
Counselling and advice services............................................................................... 16
Multicultural services................................................................................................ 18
Alcohol, drugs and addiction services...................................................................... 21
Children and young people services......................................................................... 23
Index............................................................................................................................ 25
Directory of Local and National Agencies and Helplines
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Hillingdon Independent Domestic
Violence Advocacy Project (IDVA)
Crisis intervention for all victims of domestic violence. Crisis counselling, risk assessment and
safety planning, co-ordinating client services, advocacy, direction, legal advice, agency training
and advice, supporting children and young people, general referral and telephone helpline.
020 8246 1745
07802 871 486 (Monday to Thursday 5pm to 7pm)
carole.malone@met.police.uk
Metropolitan Police
Hillingdon Public Enquiries
24-hour phone number for reporting of non-emergency crimes, contacting your local
police, seeking police advice or to comment on the service you have received from the
Metropolitan Police.
In an emergency always call 999.
0300 1231212
Deaf & hard of hearing: 18001 0300 1231212
Community Safety Unit (West Drayton Police Station)
Police investigative unit for Hate Crime, includes; domestic violence, sexual crimes, racial
crimes, homophobia and hate mail (non emergency).
020 8246 1766
Child Protection Team (Northwood Police Station)
Police investigative unit for familial crimes against children.
020 8246 1929 (non emergency)
Missing Persons
Police investigative unit dealing with missing persons.
020 8246 1791 (non emergency/answer phone)
Jigsaw
Police investigative and monitoring unit for registered sex offenders.
020 8246 1762
Crime Prevention Unit
Police unit responsible for assessing risk for victims in their home.
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Sanctuary Scheme
(In partnership with London Borough of Hillingdon and Community Safety Unit)
Help for victims of Domestic Violence to stay in their own homes, with the support and
security needed to feel safe.
01895 277779
01895 250388
(Monday, Tuesday, Thursday and Friday 9am to 4.30pm, Wednesday 1pm to 4:30pm)
POPPY Outreach Service
Short-term crisis intervention and assistance for women who have been trafficked and are
in need of short-term support and advocacy. Information and advice with the following
matters: obtaining immigration advice; contacting the police; accessing healthcare and
social services safety planning; signposting to other relevant agencies; reintegration and
resettlement; and onward referrals.
www.eaves4women.co.ukpoppy_project
020 7840 7129
London Borough of Hillingdon
Housing and Social Services
The following departments can be accessed through the Civic Centre switchboard:
www.hillingdon.gov.uk
01895 250111
Housing
Social Services
Emergency Accommodation
Children and Families
Referral to refuge/safe house
Vulnerable Adults Team
Housing Advice
Older Persons Team
Finders Fee
Child Protection
Private Sector Landlord Scheme
Education
Exchange/Transfer
Asylum Seekers Team
Shared Ownership Scheme
Teenage Pregnancy
Hillingdon Homes
Probation Services
Locata Scheme
Mental Health Services
Sanctuary Scheme
Disabilities Team
Youth Services
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Supporting people services
Domestic Violence Floating Support Team (HESTIA Housing and Support)
Crisis support, referral to refuge, safe house schemes, practical and emotional support to
women who have experienced domestic violence. Support includes assisting women in
accessing accommodation, pursuing legal options, accompanying women to court and
needs led emotional support.
01895 457423 (Monday to Friday 9am to 5pm)
Traveller Education Service (Civic Centre)
Family and children information, support and advice for travellers, including advice/
referral regarding Domestic Violence.
01895 556207
Domestic Violence Advice(Councillor Janet Gardner)
Help, advice and support for people experiencing domestic violence.
Health and disabilities services
Hillingdon Hospital
Accident & Emergency Department and medical and health care for residents of Hillingdon.
www.thh.nhs.uk
01895 238282
01895 811687
DASH (Disability Association Hillingdon)
Advice, support and information for disabled people
www.dash.org.uk
020 8848 8319
020 8848 8324
info@dash.org.uk
HART(Hillingdon Aids Response Trust)
Support services for people infected or affected by HIV and living in the London Boroughs
of Hillingdon and Harrow.
www.hart-hivsupport.org.uk
hartlbh@btinternet.com
NHS Direct
24hr, 365 days a year, online and telephone advice on health and medical matters.
www.nhsdirect.nhs.uk
0845 4647
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Hillingdon MIND
Advice and information service, user groups, support services, emotional and mental
health projects.
www.hillingdonmind.org.uk
01895 271559 (Monday to Friday 9am to 4.30pm)
01895 811355
mind@hillingdonmind.org.uk
Hillingdon Hospital – Tudor Centre
Offers a range of services aimed at people who are concerned about their sexual wellbeing and for people who are living with HIV infection or AIDS. All these services are free
and confidential, and the centre welcomes young people under 18. GP referral not
necessary.
Walk-in clinics are available every day for those who have no symptoms. For a booked
appointment or for any other information please telephone.
www.thh.nhs.uk/departments/tudorcentre
01895 279537
Clinic Times:
Monday
8.30am to 11am
Young @ Tudor (Y@T)
Under 18 years old
Contraceptive Clinic Under 25
3pm to 5.30pm
Tuesday
8.30am to 11am and 1.45pm-4pm
Wednesday
8.30am to 10.30am and 1.45pm-4pm
Thursday
1.45pm to 6pm
Friday
8.30am to 10.30am
Saturday and Sunday
Closed
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Voluntary sector agencies
Victim Support Hillingdon
Trained voluntary support to all victims of crime, including domestic violence.
01895 421200
01895 422225
vs.middlesex@vslondon.org
Hillingdon Women’s Centre
Advice and information on a wide range of issues affecting women, including domestic
violence, sexual abuse, legal advice sessions, counselling, support and social groups.
www.hillingdonwomenscentre.org.uk
01895 259578
hillingdonwomen@aol.com
Opening times for drop-in: (no need to make an appointment)
Monday
9am to 5pm
Tuesday
9am to 4.30pm
Wednesday 9am to 4.30pm
Thursday 9am-5pm
Friday
Closed to drop in all day.
Hillingdon Asian Women’s Group (HAWG)
H.A.W.G provides support for the local community of ethnic minority women. H.A.W.G
offers a number of activities, support guidance, advice and information on all services.
020 8561 0231
hillingdonawg@btinternet.com
PUKAAR (EACH)
Free and confidential counselling for Asian women affected by violence and abuse.
020 8577 6059
Hillingdon Carers
Information and advice centre for carers, providing emotional support, confidential advice,
expert welfare benefit advice, health service support, training for carers and services in a
range of ethnic minority languages.
01895 811206
01895 258062
office@hillingdoncarers.org.uk
One Stop Shop (Hayes)
Support, advice and information on all council services.
01895 556004
(Monday, Tuesday, Thursday and Friday 8.30am to 4.30pm, Wednesday 9.30am to 4.30pm)
020 8573 0774
hayesonestop@hillingdon.gov.uk
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Bell Farm Christian Centre
Provides education, training, advice and job support for residents of the South Hillingdon
area.
01895 444566
01895 444406
(Monday-Friday 9am to 5pm)
01895 438036
info@bfcc.org.uk
Age Concern Hillingdon
Wide range of services including support, advocacy and information on issues including
domestic violence for older people living within the borough.
www.ageconcernhillingdon.org.uk
020 8756 3040
(Monday to Friday 9.30am to 5.30pm)
020 8756 3050
enquiries@ageconcernhillingdon.org.uk
Samaritans (Hillingdon)
Confidential non-judgemental emotional support, for people who are experiencing feelings
of distress or despair, including those which could lead to suicide.
www.samaritans.org
01895 253355
(Monday to Friday 7pm to 9 pm.
Also Tuesday 11am to 2.30pm, Thursday 9am to 10.30am, Saturday to Sunday 9am-12.30pm)
Hillingdon Community Furniture Store
Provides furniture at low cost to people on a low income, benefits or in need.
Trinity
Supported housing, appropriate, non-threatening opportunities for learning, training and
qualifications, supported employment for people suffering the effects of homelessness and
exclusion.
www.trinityhomelessprojects.org.uk
020 8797 9500
020 8797 9666
West London Somaliland Community
Community organisation providing education, information and advice on a range of family
matters. Also run sports, social and youth activities.
www.wlsomalilandcommunity.org.uk
020 8561 9709
info@wlsomalilandcommunity.org.uk
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Legal, benefits, welfare and advice services
One Stop Shop (Hayes)
Support, advice and information on all council services.
01895 556004
(Monday, Tuesday, Thursday and Friday 8.30am to 4.30pm, Wednesday 9.30am to 4.30pm)
020 8573 0774
hayesonestop@hillingdon.gov.uk
Hillingdon and Ealing Citizens Advice Bureau
Free, confidential, impartial and independent advice and information on a wide range of
subjects including; debt, welfare benefits, employment, consumer rights, housing,
immigration and other legal problems.
www.hillingdoncab.org.uk
0844 848 7903
(Tuesday, Wednesday and Thursday 9.30am to 12.30pm and 1pm to 3pm)
01895 422510
Uxbridge County Court
Application forms for injunction orders if unable to afford a solicitor.
020 8756 3520
020 8561 2020
enquiries@uxbridge.countycourt.gsi.gov.uk
Hillingdon Law Centre
Free legal advice and representation on all issues including domestic violence and
immigration issues.
www.hillingdonlaw.org.uk
020 8561 9400
(Monday, Tuesday, Thursday and Friday, 10am to 5pm (closed all day Wednesday)
020 8756 0837
info@hillingdonlawcentre.co.uk
Northwood Law Practice
Free legal advice and representation on all issues including domestic violence and
immigration issues.
www.northwoodlaw.com
01923 826208
01923 835225
info@northwoodlaw.com
For solicitors (protection orders/divorce) see a local phone directory or yellow pages – look
under Family Law and ask if they have a franchise with the Legal Aid Board.
Search the yellow pages online at
www.yell.com
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Children and young people’s services
Link Counselling
1-2-1 counselling, by appointment, for young people aged 14-25 years who live, work or
study in the London borough of Hillingdon on issues such as; loneliness, anxiety, jealousy,
relationships, family life, parents, leaving home, making decisions, depression, worry, grief
or lack of self-confidence.
01895 238884
(Monday, Tuesday, Thursday and Friday, 10.30am to 7.30pm, Wednesday, 1.30pm to 7.30pm)
01895 232850
P3’s Navigator
Drop-in centre for young people aged 16-25 years providing advice on issues such as;
housing, health, domestic violence, getting into education or employment.
020 8581 1056 (Hayes)
Jupiter House Foyer Stonham
Safe and supported accommodation for young people at risk who are aged 16-25 years and
need a springboard into independent living, learning and work.
020 8573 9196
Connexions
Free, comprehensive support service available to all young people aged 13-19 years.
Personal Advisers available to give advice, information, support and practical help on a
range of topics from careers to relationships as well as school and home problems.
www.cfbt.com
01895 257855
(Monday to Wednesday 9.30am to 5pm, Thursday 10am to 7pm, Friday 9.30am to 4.30pm)
01895 257816
wlcu@cfbt.com
Brook (Hillingdon)
Specialist sexual health support and advice service for young people under 25.
01895 486002
(Tuesday 5.15pm to 7.30pm, Saturday 9.45am to 11.30am and 2pm to 3.30pm)
Sorted
Young People’s Drug and Alcohol Team. Full range of treatment and counselling for young
people under 21, appointment only.
01895 257285
Young Mums and Mums 2 Be Group
Support and activities group for young people who are pregnant or have a baby/toddler.
020 8573 1307 West London YMCA at the Tumbler, Station Road, Hayes
Hillingdon Young Carers
Support for young people who look after someone.
01895 811206
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Young people’s centres
There are six centres across the borough equipped with modern facilities offering a range of
programmes and activities such as; internet cafes, sports and gym equipment, music studios,
pool tables and educational courses, in addition to help, advice and support from staff members.
(Not all activities are held at centres - please check with the venue before attending)
Harlington Young People’s Centre
Pinkwell Lane
Hayes, Middlesex, UB3 1PB
01895 671955
southareateam@hillingdon.gov.uk
Ruislip Young People’s Centre
Bury Street
Ruislip, Middlesex, HA4 7SX
01895 674188
01895 623605
northareateam@hillingdon.gov.uk
Fountain’s Mill Young People’s Centre
81 High Street
Uxbridge, Middlesex, UB8 1JR
01895 231192
westareateam@hillingdon.gov.uk
West Drayton Young People’s Centre
Unit 2
Harmondsworth Road
West Drayton, Middlesex, UB7 9JB
01895 442892
wdcunit2@hillingdon.gov.uk
Charville Young People’s Centre
Kingshill Avenue
Hayes, Middlesex, UB4 8BZ
01895 671985
01895 671955
southareateam@hillingdon.gov.uk
Northwood Young People’s Centre
54 Hallowell Road
Northwood, Middlesex, HA6 1DS
01923 824269
01895 674188
northareateam@hillingdon.gov.uk
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Therapy and counselling services
British Association of Counselling Services
Information on professional, private therapists and counsellors in your area.
www.bacp.co.uk
Freephone 0870 443 5252
Communicare Counselling Service
Counselling and psychotherapy service providing 1-2-1 counselling, couples counselling,
group work and short courses for people over 18. This is not a free service.
www.communicarecounsellingservice.co.uk
01895 256056
ccsenquiry@btinternet.com
CRUSE Bereavement Care
Free national service for bereaved people, providing support, information, advice,
education and training services.
020 8939 9530
info@cruse.org.uk
Hillingdon CRUSE Bereavement Care
Free service in Hillingdon providing support, information and advice to adults and children
who are dealing with bereavement. Contributions and donations are accepted.
www.hillingdoncruse.co.uk
07914 444 036
hillingdon@cruse.org.uk.
RELATE Hillingdon
Relationship counselling, sex therapy, family counselling, mediation for divorce and
separation and life skills training.
www.relatelondonnw.org.uk
020 8427 8694
PUKAAR (Each)
Counselling, support and advice for Asian women affected by violence and abuse.
020 8577 6059
HAGAM (Hillingdon Action Group for Addiction Management)
Free short or longer term counselling to people who are struggling with an addiction,
either personally or from the perspective of a relative or carer.
www.hagam.com
01895 207788
01895 207744
help@hagam.org.uk (Monday to Thursday 9am to 9pm, Friday 9am to 5pm, Saturdays 10am to 1pm)
Sorted
Young People’s Drug and Alcohol Team. Full range of treatment and counselling for young
people under 21, appointment only.
01895 257285
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Families information services
Hillingdon Families Information Service
Information on services and resources available for children, young people, parents and
professionals.
www.4you.org.uk
Freephone 0800 073 4800
Children’s centres
Children’s Centres provide support and activities for children under five and their families
including; ‘Stay and Play’ groups, ante and post natal classes, breast feeding support, family
learning, practical parenting skills, family health and support when returning to work.
(Not all activities are held at centres - please check with the venue before attending)
Barra Hall Children’s Centre
Town Hall
Wood End Green Road
Hayes
UB3 2SA
01895 277914
01895 277877
01895 277915
lpenson@hillingdon.gov.uk
Belmore Children’s Centre
Owen Road
Hayes
UB4 9LF
01895 671950
belmorechildrenscentre@hillingdongrid.net
Charville Children’s Centre
Bury Avenue
Hayes
UB4 8LF
020 8845 1707
kgray15@hillingdongrid.org
Cherry Lane Children’s Centre
Cherry Lane School
Sipson Road
West Drayton
UB7 9DL
01895 444480
vgranger@hillingdongrid.org
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Colham Manor Children’s Centre
Violet Avenue
Hillingdon
UB8 3PT
01895 448228
colhammanorcc@hillingdongrid.net
Cornerstone Children’s Centre
Yiewsley Baptist Church
74 Colham Avenue
Yiewsley
UB7 8HF
01895 435805
Coteford Children’s Centre
Fore Street
Eastcote
HA5 2HX
01895 671952
Cowley Children’s Centre
Worcester Road
Cowley
Uxbridge
UB8 3TH
01895 232291
kwestern@hillingdongrid.org
Harefield Children’s Centre
High Street
Harefield
Uxbridge
UB9 6BT
01895 671982
Hillside Children’s Centre
Hillside Junior and Infant School
Northwood Way
Northwood
HA6 1RX
01895 671959
cdhanraj@hillingdongrid.org
McMillan Early Childhood Centre
Judge Heath Lane
Hayes
UB3 2PD
020 8573 4427
mcmillan@hillingdongrid.org
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Nestles Avenue Children’s Centre
Nestles Avenue
Hayes
UB3 4QA
020 8573 0229
Oak Farm Children’s Centre
Oak Farm Infant School
Windsor Avenue
Hillingdon
Uxbridge
UB10 9PD
01895 234375
Pinkwell Children’s Centre
Pinkwell Lane
Hayes
UB3 1PG
020 8573 0626
Uxbridge College Children’s Centre
Uxbridge College
Coldharbour Lane
Hayes
UB3 3BB
01895 853745
childrenscentre@uxbridgecollege.ac.uk
Yeading Children’s Centre
Carlyon Road
Hayes
UB4 0NR
020 8573 3389
childrenscentre@uxbridgecollege.ac.uk
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Legal and housing services
Refuge/Women’s Aid
National Domestic Violence Helpline, 24-hour freephone, refuge advice, translation (Some
refuges available for women with disabilities or no recourse to funds).
Refuge
www.refuge.org.uk
0808 2000 247 (Freephone)
Women’s Aid
www.womensaid.org.uk
0117 944 44 11 (General enquiries only)
0117 924 1703
info@womensaid.org.uk
The National Centre for Domestic Violence
Free-phone injunctions, free legal advice, emergency Prohibitive Steps Orders, Emergency
Non-Molestation and Occupation Orders, direct links with Local Authorities, health
centres, refuges, Women’s Aid Centres and other services.
www.ncdv.org.uk
08009 70 20 70 (Freephone)
0844 8044 999
‘NCDV’ to 60777
Deaf and hard of hearing
18001 08009 702070
Rights of Women
Free legal advice and signposting to solicitors in the area.
www.rightsofwomen.org.uk
020 7251 6577
(Tuesday, Wednesday and Thursday 2pm to 4pm and 7pm to 9pm, Friday 12 to 2pm)
Sexual Violence Legal Advice Line
020 7251 8887 (Monday 11am to 1pm, Tuesday 10am to 12pm)
Shelter
24hr, free advice on housing matters.
www.england.shelter.org.uk
www.shelter.org.uk
0808 800 4444 (Freephone)
The Havens
Specialist centres in London for men, women and children; advising, supporting and
treating those who have been raped or sexually assaulted.
www.thehavens.co.uk
Paddington Branch
Camberwell Branch
020 3312 1101
020 3299 1599
020 7247 4787
Whitechapel Branch
(You must phone the centre you want to go to first to make an appointment)
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Counselling and advice services
Relate
Advice, relationship counselling, sex therapy, workshops, mediation, consultations and
support face-to-face, by phone and through website. This organisation charges for its
counselling services.
www.relate.org.uk
0300 100 1234
Booking line
(Monday to Thursday 8am to 9pm, Friday 8am to 5pm and Saturday 9am to 5pm,
excluding Bank Holidays)
Samaritans
24hr confidential, non-judgmental, emotional support, for people who are experiencing
feelings of distress or despair.
www.samaritans.org
United Kingdom
Republic of Ireland
08457 90 90 90
1850 60 90 90
Victim Support
Confidential help, information, emotional support and practical help to victims of crime;
their family, friends and anyone else affected.
www.victimsupport.org.uk
0845 30 30 900
18001 0845 30 30 900.
Broken Rainbow
Helpline for lesbian, gay, bi-sexual and transgender people who experience domestic violence.
www.broken-rainbow.org.uk
0300 999 5428 (LGBT)
(Monday 2pm to 8pm, Wednesday 10am to 1pm, Thursday 2pm to 8pm)
08452 604 460 (Office) (Monday to Friday 8am to 5pm)
mail@broken-rainbow.org.uk
Reunite International
Advice and support to parents or family members who have experienced or fear child abduction.
www.reunite.org
Telephone Advice Line
0116 2556 234
0116 2556 370
reunite@dircon.co.uk
Rape Crisis England and Wales
Helpline open to male and female survivors, partners, family and friends. Specialist
services for women and girls that have been raped or have experienced other forms of
sexual violence - whether as adults or as children.
www.rapecrisis.org.uk
0808 802 9999 (Freephone) (Every day of the year 12pm to 2.30pm and 7pm to 9.30pm)
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Action on Elder Abuse
Information, advice and support to victims and others who are concerned about or have
witnessed elder abuse.
www.elderabuse.org.uk
United Kingdom
0808 808 8141 (Freephone)
Republic of Ireland
800 940 010 (Freephone)
(Monday to Friday 9am to 5pm)
National Debt Line
Free confidential and independent advice on how to deal with debt problems.
www.nationaldebtline.co.uk
0808 808 4000 (Freephone)
(Monday to Friday 9am to 9pm, Saturday 9.30am to 1pm)
Gamblers Anonymous UK
Information about local support groups and meetings for men and women with gambling concerns.
www.gamblersanonymous.org.uk
London Helpline
020 7384 3040
Terrence Higgins Trust
Help and support for those living with HIV, who knows someone who is, or those who think
they might have put themselves at risk of getting HIV.
www.tht.org.uk
King’s Cross Branch (Monday to Friday 9.30am to 5.30pm)
020 7812 1600
0845 1221
020 7812 1601
Waterloo Branch
020 7803 1660
020 7803 1661
Ladbroke Grove Branch (Monday to Friday 9.30am to 5.30pm)
020 7313 2900
020 7229 1258
National Telephone (Monday to Friday 9.30am to 5.30pm)
0845 1221 200
020 7812 1601
info@tht.org.uk
Gingerbread
Free and independent information and advice on all issues affecting single parents,
including; child maintenance, contact, employment, education, welfare benefits and tax
credits, housing, debt and more.
www.gingerbread.org.uk
Freephone 0808 802 0925 (Monday to Friday 9am to 5pm, Wednesday 9am to 8pm)
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Multicultural services
Forced Marriage Unit
Confidential advice, safety planning and assistance to those who have been forced into
marriage, those at risk of being forced into marriage, people worried about friends or
relatives and professionals working with actual or potential victims of forced marriage.
www.fco.gov.uk
020 7008 0151
fmu@fco.gov.uk
Immigration Advisory Service
Free legal advice and representation for immigrants/asylum seekers.
www.iasuk.org
020 7967 1200 (Monday to Friday 9am to 5pm)
020 7378 9191 (Emergency)
Southall Black Sisters
Information, advice, advocacy, practical help, counselling and support to women and children
experiencing domestic and sexual violence (including forced marriage and honour crimes).
www.southallblacksisters.org.uk
020 8571 0800
(Monday to Friday 10am to 5pm, Wednesday closed 12.30pm to 1.30pm)
info@southallblacksisters.co.uk
Somali Women’s Refugee Centre
Provides Somali refugees and the wider community with general welfare, advice and
information support service, interpretation and translation services.
www.swrc1.org.uk
swrc@hotmail.com
Jewish Women’s Aid
National charity for Jewish women and their children who have experienced or are
experiencing domestic abuse. Refuge accommodation in London, national confidential
free-phone helpline, outreach and support to women in the community.
www.jwa.org.uk
Freephone 0800 591203
(Monday to Thursday 9.30am to 9.30pm)
Solas Anois – Irish Women’s Domestic Violence Project
Refuge for Irish women and children experiencing domestic violence. Telephone advice,
counselling and group support. Provides advice and information on issues such as
rehousing, welfare rights, children’s services, and emotional support for residents.
020 8664 6289
020 8664 6089
solasanois@solacewomensaid.org
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Newham Asian Women’s Project
Specialist service providing advice, counselling, refuge and support services.
www.nawp.org
020 8472 0528
(Monday to Friday 9.30am to 5.30pm)
020 8503 5673
info@nawp.org
Asian Women’s Centre
Emergency support for Asian women experiencing domestic violence or in of need
immediate referral to refuge. 1-2-1 advice and information sessions on welfare benefits,
housing, immigration services. Multi-lingual advice Line in Arabic, Bengali, Gujarati, Hindi,
Punjabi and Urdu.
www.asianwomencentre.org.uk
Domestic Violence Outreach Officer
020 8961 5701
07983 599 465
020 8838 1823
Ashiana Network
Confidential and culture specific advice, support and information to women victims of
abuse from South Asian, Turkish and Iranian communities.
www.ashiana.org.uk
020 8539 0427
020 8539 9656
020 8539 6800
info@ashiana.org.uk
Kiran Asian Women’s Aid
Provides safe, temporary accommodation for Asian women and their children escaping
domestic violence. Also provides advice, outreach work and resettlement support.
020 8558 1986
(Monday-Friday; 9.30am-5.30pm)
020 8532 8260
kiranawa@btopenworld.com
Sahara Black Women’s Refuge
Offers safe, supported accommodation in a hostel to black women with children, single
black women and white women with black children, who are experiencing or fleeing
domestic violence.
www.leedshc.org.uk/en/content/sahara.aspx
0113 245 8489
0113 247 1280
07870 554 321
sbwr@leedshc.org.uk
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Chinese Information and Advice Centre
Free legal, immigration and domestic violence advice and support to disadvantaged
Chinese people living in the UK.
www.ciac.co.uk
0845 3131 868
020 7734 1039
info@ciac.co.uk
Al-Hasaniya Moroccan Women’s Project
Advice and assistance for Moroccan and Arabic speaking women and their families on:
Benefits, Housing, Homelessness, Domestic Violence, Health and Mental Health.
www.al-hasaniya.org.uk
020 8969 2292 (Monday to Friday 9.30am to 5pm)
020 8964 8843
info@al-hasaniya.org.uk
Specialist services for men
Men’s Advice Line
Confidential free helpline for all men experiencing domestic violence by a current or ex-partner.
www.mensadviceline.org.uk
Freephone 0808 801 0327
(Monday to Friday 10am to 1pm and 2pm to 5pm)
info@mensadviceline.org.uk
ManKind Initiative
Support on all aspects of domestic violence including reporting incidents, police
procedures, housing, benefits and injunctions for male victims.
www.mankind.org.uk
01823 334244
(Monday to Friday 10am to 4pm and 7pm to 9pm.)
Man2Man
Support Helpline for male victims of domestic violence, 7 days a week, 365 days a year.
Provides emotional support, practical advice, legal advice, advice on housing and injunctions.
020 8698 9649 (Emergencies only after 10 pm)
grolph@no-more-silence.org.
Respect
Information and advice to people who are abusive towards their partners and want help to stop.
www.respectphoneline.org.uk
0845 122 8609
18001 0845 122 8609
(Monday to Friday 10am to 1pm and 2pm to 5pm)
info@respectphoneline.org.uk
20
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Everyman Project
Offers a range of support services for men who want to stop behaving violently or abusively,
and for the people affected by their violence or abuse.
www.everymanproject.co.uk
020 7263 8884
(Monday 10am to 2pm, Tuesday 10am to 3pm, Wednesday 10am to 5pm, Thursday 10am to 5pm)
everymanproject@btopenworld.com
Survivors UK
Provides a range of support options, counselling and groups for male rape and sexual
abuse victims.
www.survivorsuk.org
0845 122 1201
(Mondays, Tuesdays and Thursdays 7pm to 10pm)
Alcohol, drugs and addiction services
Alcoholics Anonymous
Support and help for anyone with alcohol related problems.
www.alcoholics-anonymous.org.uk
National Helpline
0845 769 7555
London Information Line
020 7833 0022
(10am to 10pm, answering machine at other times)
Al Anon
Support to anyone whose life is, or has been, affected by someone else’s drinking.
www.al-anonuk.org.uk
020 7403 0888
(365 days a year 10am to 10pm)
020 7378 9910
enquiries@al-anonuk.org.uk
Drinkline
Offers free information and self-help materials, help to callers worried about their own
drinking, support to family and friends of people who are drinking, and advice to callers on
where to go for help.
0800 917 8282 (Freephone)
National Drugs Helpline
24hr, 7 days a week, free and confidential telephone service that offers advice and
information for those who are concerned, or have questions, about drugs.
0800 77 66 00 (Freephone)
21
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FRANK
24-hour, 365 days a year, FRANK provides free and confidential information on drugs.
www.talktofrank.com
0800 77 66 00 (Freephone)
0800 917 8765
82111
Narcotics Anonymous
Information for those who think they may have a drug problem, professionals working with
addicts seeking recovery and recovering addicts.
www.ukna.org
0300 999 12 12
nahelpline@ukna.org
Release
Free and confidential specialist advice about drugs.
www.release.org.uk
Helpline: 0845 4500 215 (Monday to Friday 11am to 1pm and 2pm to 4pm)
020 7324 2977
ask@release.org.uk
BEAT
Information, support and advice for people with eating disorders and their families. BEAT
also run a service for young people worried about their own or a friend or relatives eating
issues, the BEAT Youthline service is for young people aged 25 years and under.
www.b-eat.co.uk
www.b-eat.co.uk/youngpeople/home
0845 634 1414
help@b-eat.co.uk
(Monday to Friday 10.30am to 8.30pm, Saturday 1pm to 4.30pm)
1 8001 0151 709 94 94
BEAT Youthline
0845 634 7650
fyp@b-eat.co.uk
(Monday to Friday 4.30pm to 8,30pm, Saturday 1pm to 4.30pm)
GamCare
Online, phone and counselling support, information and advice to anyone suffering through
a gambling problem.
www.gamcare.org.uk
0845 6000 133 (7 days a week 8am to 2am)
Gamblers Anonymous UK
Information about local support groups and meetings for men and women with gambling concerns.
www.gamblersanonymous.org.uk
London Branch
020 7384 3040
22
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Children and young people services
National Child Protection Helpline (NSPCC)
24hr, 7 days a week, free-phone and online confidential advice and support for anyone
concerned about the safety or welfare of a child.
www.nspcc.org.uk
0808 800 5000 (Freephone)
0800 056 0566
help@nspcc.org.uk
Childline
24hr, 7 days a week, free-phone, E-mail and online 1-2-1 advice and support for children
on a range of issues, including domestic violence, abuse, bullying and online safety.
www.childline.org.uk
0800 1111 (Freephone)
Children’s Legal Centre
Provides legal advice, information and representation for children and young people.
www.childrenslegalcentre.com
020 7580 1664
020 7580 1341
clclondon@essex.ac.uk
Youth 2 Youth
Confidential helpline, e-mail and online chat run by young people for young people aged
11-19 years.
www.youth2youth.co.uk
020 8896 3675
(Monday and Thursday 6.30pm to 9.30pm)
Action for Children
Support and projects for children, young people and their families who are in distress or
need.
www.actionforchildren.org.uk
020 7704 7000
The Hideout
Online advice and support for children and young people experiencing domestic violence.
www.thehideout.org.uk
Brook
Free and confidential sexual health advice and services specifically for young people under 25.
0808 802 1234 (Freephone)
23
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Connexions
Telephone, e-mail and online advice and support on a range of issues; including careers,
learning, health, housing and relationships for young people aged 13-19 years living in
England.
www.connexions-direct.com
080 800 13 2 19 (Free from landlines 8am to 2am)
07766 4 13 2 19
Deaf and Hard of Hearing:
08000 968 336
National Youth Advocacy Service
Information, advice, advocacy service and legal representation for children and young
people up to the age of 25.
www.nyas.net
0800 61 61 01 (Freephone)
0777 333 4555
help@nyas.net
Muslim Youth Helpline
Free, confidential emotional support available nationally via the telephone, e-mail and
internet for Muslim young people in the UK.
www.myh.org.uk
0808 808 2008 (Freephone)
(Monday to Friday 6pm to 12am, Saturday to Sunday 12pm to 12 am)
info@myh.org.uk
24
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Index
Action for Children....................................................................................... 23
Action on Elder Abuse................................................................................. 17
Age Concern Hillingdon.................................................................................7
Al Anon......................................................................................................... 21
Alcoholics Anonymous................................................................................. 21
Al-Hasaniya Moroccan Women’s Project.................................................... 20
Ashiana Network......................................................................................... 19
Asian Women’s Centre................................................................................. 19
Barra Hall Children’s Centre....................................................................... 12
BEAT............................................................................................................. 22
BEAT Youthline............................................................................................. 22
Bell Farm Christian Centre...........................................................................7
Belmore Children’s Centre.......................................................................... 12
British Association of Counselling Services................................................ 11
Broken Rainbow........................................................................................... 16
Brook............................................................................................................ 23
Brook Hillingdon............................................................................................9
Charville Children’s Centre......................................................................... 12
Cherry Lane Children’s Centre.................................................................... 14
Child Protection Team...................................................................................4
Childline....................................................................................................... 23
Children’s Legal Centre............................................................................... 23
Chinese Information and Advice Centre...................................................... 20
Citizens Advice Bureau (Hillingdon and Ealing)............................................8
Colham Manor Children’s Centre................................................................ 13
Communicare Counselling Service............................................................. 11
Community Safety Unit..................................................................................2
Connexions............................................................................................... 9, 24
Cornerstone Children’s Centre.................................................................... 13
Coteford Children’s Centre.......................................................................... 13
Cowley Children’s Centre............................................................................ 13
25
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Crime Prevention Unit...................................................................................2
CRUSE Bereavement Care.......................................................................... 11
DASH (Disability Association Hillingdon)......................................................4
Disability Association Hillingdon (DASH)......................................................4
Domestic Violence Floating Support (HESTIA Housing and Support)..........4
Drinkline...................................................................................................... 21
Everyman Project......................................................................................... 21
Forced Marriage Unit................................................................................... 18
FRANK.......................................................................................................... 22
Gamblers Anonymous UK...................................................................... 17, 22
GamCare...................................................................................................... 22
Gingerbread................................................................................................. 17
HAGAM (Hillingdon Action Group for Addiction Management)................... 11
HART (Hillingdon Aids Response Trust)........................................................4
HAWG (Hillingdon Asian Women’s Group).....................................................6
HESTIA Housing and Support (Domestic Violence Floating Support)..........4
Hillingdon Action Group for Addiction Management (HAGAM)................... 11
Hillingdon Aids Response Trust (HART)........................................................4
Hillingdon and Ealing Citizens Advice Bureau..............................................8
Hillingdon Asian Women’s Group (HAWG).....................................................6
Hillingdon Carers...........................................................................................6
Hillingdon Community Furniture Store.........................................................7
Hillingdon CRUSE Bereavement Care......................................................... 11
Hillingdon Families Information Service..................................................... 12
Hillingdon Hospital........................................................................................4
Hillingdon Independent Domestic Violence Advocacy Project (IDVA)...........2
Hillingdon Law Centre...................................................................................8
Hillingdon MIND............................................................................................5
Hillingdon Public Enquiries (Metropolitan Police)........................................2
Hillingdon Women’s Centre...........................................................................6
Hillingdon Young Carers................................................................................9
Hillside Children’s Centre............................................................................ 13
Immigration Advisory Service...................................................................... 18
26
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Jewish Women’s Aid.................................................................................... 18
Jigsaw............................................................................................................2
Jupiter House Foyer Stonham.......................................................................9
Kiran Asian Women’s Aid............................................................................. 19
Link Counselling............................................................................................9
London Borough of Hillingdon Housing........................................................3
London Borough of Hillingdon Social Services.............................................3
Man2Man..................................................................................................... 20
Mankind Initiative......................................................................................... 20
McMillan Early Childhood Centre................................................................ 13
Men’s Advice Line........................................................................................ 20
Metropolitan Police (Hillingdon Public Enquiries)........................................2
Missing Persons............................................................................................2
Muslim Youth Helpline................................................................................. 24
Narcotics Anonymous.................................................................................. 22
National Child Protection Helpline (NSPCC)............................................... 23
National Debt Line....................................................................................... 17
National Drugs Helpline.............................................................................. 21
National Youth Advocacy Service................................................................. 23
Nestles Avenue Children’s Centre............................................................... 14
Newham Asian Women’s Project................................................................. 19
NHS Direct.....................................................................................................4
Northwood Law Practice...............................................................................8
NSPCC (National Child Protection Helpline)............................................... 23
Oak Farm Children’s Centre........................................................................ 14
One Stop Shop (Hayes) .............................................................................. 6, 8
P3’s Navigator................................................................................................9
Pinkwell Children’s Centre.......................................................................... 14
POPPY Outreach Service...............................................................................3
PUKAAR (Each)........................................................................................ 6, 11
Rape Crisis England and Wales................................................................... 16
Refuge.......................................................................................................... 15
Relate........................................................................................................... 16
27
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RELATE Hillingdon....................................................................................... 11
Release........................................................................................................ 22
Respect........................................................................................................ 20
Reunite International................................................................................... 16
Rights of Women.......................................................................................... 15
Sahara Black Women’s Refuge................................................................... 19
Samaritans................................................................................................... 16
Samaritans Hillingdon...................................................................................7
Sanctuary Scheme.........................................................................................3
Shelter......................................................................................................... 15
Solas Anois – Irish Women’s Domestic Violence Project............................ 18
Somali Women’s Refugee Centre................................................................ 18
Sorted.............................................................................................................9
Sorted........................................................................................................... 11
Southall Black Sisters................................................................................. 18
Survivors UK................................................................................................ 21
Terrence Higgins Trust................................................................................ 17
The Havens.................................................................................................. 15
The Hideout.................................................................................................. 23
The National Centre for Domestic Violence................................................ 15
Traveller Education Service...........................................................................4
Trinity.............................................................................................................7
Tudor Centre..................................................................................................5
Uxbridge College Children’s Centre............................................................ 14
Uxbridge County Court..................................................................................8
Victim Support............................................................................................. 16
Victim Support Hillingdon..............................................................................6
West London Somaliland Community...........................................................7
Women’s Aid................................................................................................ 15
Yeading Children’s Centre........................................................................... 14
Young Mums and Mums 2 Be Group..............................................................9
Youth 2 Youth................................................................................................ 23
28
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In an emergency,
with immediate
threat to safety,
always dial 999.
21/03/2011 15:05
2011 Edition
All information correct at time of printing
Produced by the London Borough of Hillingdon
March 2011
10789
21/03/2011 15:05

Directory of national, local agencies and help lines

Transcription

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